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### Human: Agent: ['Anthony Beaver', 'Coding boot camp alumni - now working in the Software Development field. Passionate about learning all things tech!', 'Associate Software Development Engineer at Apptio', 'Apptio', '[{"company":"Apptio","company_id":"apptio","industry":"Software Development","location":"Bellevue, Washington, United States","positions":[{"description":"","duration":"Sep 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Apptio","title":"Associate Software Development Engineer"}],"url":"https://www.linkedin.com/company/apptio"},{"company":"Code Fellows","company_id":"code-fellows","location":"Seattle, Washington, United States","positions":[{"description":"Night Time TA. Troubleshooting code, providing advice, and assisting students as they attend Code Fellow\'s 401 Python course. Night Time TA. Troubleshooting code, providing advice, and assisting students as they attend Code Fellow\'s 401 Python course.","duration":"Jun 2021 Sep 2021 4 months","duration_short":"4 months","end_date":"Sep 2021","start_date":"Jun 2021","subtitle":"Code Fellows","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/code-fellows"},{"company":"Zonar Systems","company_id":"zonar-systems","location":null,"positions":[{"description":"","duration":"Jan 2019 Sep 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2021","start_date":"Jan 2019","subtitle":"Zonar Systems","title":"Inside Sales Account Executive"},{"description":"","duration":"Jul 2018 Jan 2019 7 months","duration_short":"7 months","end_date":"Jan 2019","start_date":"Jul 2018","subtitle":"Zonar Systems","title":"Business Develpment Representative"}],"url":"https://www.linkedin.com/company/zonar-systems"},{"company":"Z Networks Inc","company_id":"z-networks-inc","location":"Greater Seattle Area","positions":[{"description":"Meeting and exceeding weekly and monthly sales quota objectives through cold calling and email. Generate and manage leads in a CRM system. Constant education in IT infrastructure and industry standards for software and hardware. Writing and teaching custom sales scripts. Meeting and exceeding weekly and monthly sales quota objectives through cold calling and email. Generate and manage leads in a CRM system. Constant education in IT infrastructure and industry standards for software and hardware. Writing and teaching custom sales scripts.","duration":"Apr 2017 Jun 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2018","start_date":"Apr 2017","subtitle":"Z Networks Inc","title":"Account Representative"}],"url":"https://www.linkedin.com/company/z-networks-inc"},{"company":"Big 5 Sporting Goods","company_id":null,"location":"Federal Way, WA","positions":[{"description":"Gained knowledge and training in managing a retail store. Input of profit and loss reports daily. Trained in conflict resolution, adaptability, and multitasking skills in the workplace. 20% increase in sales revenue while managing the shoe department. Promoted from Manager in training position within 2 months for making positive impacts. Responsible for a staff of 5 people at any given time. Gained knowledge and training in managing a retail store. Input of profit and loss reports daily. Trained in conflict resolution, adaptability, and multitasking skills in the workplace. 20% increase in sales revenue while managing the shoe department. Promoted from Manager in training position within 2 months for making positive impacts. Responsible for a staff of 5 people at any given time.","duration":"Oct 2016 Apr 2017 7 months","duration_short":"7 months","end_date":"Apr 2017","start_date":"Oct 2016","subtitle":"Big 5 Sporting Goods","title":"Assistant Manager"}],"url":""},{"company":"Sears, Roebuck and Co.","company_id":null,"location":"Federal Way, WA","positions":[{"description":"Retail customer service skills. Constantly expanding product knowledge and sales tactics. Register bookkeeping. Operating Windows and Mac computers to order products online. Retail customer service skills. Constantly expanding product knowledge and sales tactics. Register bookkeeping. Operating Windows and Mac computers to order products online.","duration":"Jul 2015 Oct 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2016","start_date":"Jul 2015","subtitle":"Sears, Roebuck and Co.","title":"Sales Associate"}],"url":""},{"company":"Flexasoft","company_id":null,"location":"Redmond, WA","positions":[{"description":"Writing bug logs with excel and word. Basic troubleshooting for Windows, Xbox 360, and Xbox One. Data collection on unreleased console titles for clients under a strict NDA. Working alone and in diverse teams. Testing and troubleshooting both Windows hardware and software. Writing bug logs with excel and word. Basic troubleshooting for Windows, Xbox 360, and Xbox One. Data collection on unreleased console titles for clients under a strict NDA. Working alone and in diverse teams. Testing and troubleshooting both Windows hardware and software.","duration":"Feb 2015 Mar 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2016","start_date":"Feb 2015","subtitle":"Flexasoft","title":"Game Tester"}],"url":""}]', '["Patrick Londino “It was my pleasure to have Anthony on my team. He was an impact player who possessed the “grit” it takes to succeed in sales. Tenacious and resilient, Anthony works well within ambiguous work environments and his self-efficacy gives him the ability to deal with a difficult customer and express clearly and with confidence the core characteristics of a service or product. If you were going to build a sales team around someone who leads by example, look no further, Anthony is your man!”","Brad Russell “Anthony is a hard worker and the best thing about him is that he is always looking to improve and learn new ideas. He came on my team right when we were implementing the Challenger Sales methodology and he took it upon himself to be the team leader in learning Challenger. He worked with me on scripting, messaging on different personas and verticals, and even presented what he had learned to the team even though he was the least tenured team member. This is what makes him such a great sales professional and asset to any company he works for.”"]'] User: ['Cicely Wedgeworth', 'Editor, writer, journalist, and content strategist with experience spanning major media outlets and tech companies.', 'Senior staff editor at The New York Times', 'The New York Times', '[{"company":"The New York Times","company_id":"the-new-york-times","industry":"Newspaper Publishing","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"The New York Times","title":"Senior staff editor"}],"url":"https://www.linkedin.com/company/the-new-york-times"},{"company":"realtor.com","company_id":"realtor-com","location":null,"positions":[{"description":"- oversee the day-to-day publication of stories in the News & Insights section, which gets about 10 million page views and 7 million visitors/month- curate content for the N&I homepage and on realtor.com- oversee weekly and monthly newsletters highlighting top stories and videos- assist editorial director in managing team of 7- oversee freelance budget and contracts- plan editorial calendar and run daily budget meetings- line edit breaking news, investigative pieces, and features- project-manage video program","duration":"Sep 2017 Sep 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2021","start_date":"Sep 2017","subtitle":"realtor.com","title":"Managing Editor, News & Insights"},{"description":"Line edited breaking news, investigative pieces, and features; set editorial calendar; wrote general housing-market trend stories and stories based on realtor.com research; edited a weekly column by our chief economist.","duration":"Oct 2015 Sep 2017 2 years","duration_short":"2 years","end_date":"Sep 2017","start_date":"Oct 2015","subtitle":"realtor.com","title":"Deputy Managing Editor, News & Insights"},{"description":"Assigned and edited stories on home improvement, decor, and maintenance.","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"realtor.com","title":"Senior Editor, Home Improvement"}],"url":"https://www.linkedin.com/company/realtor-com"},{"company":"ZesterDaily","company_id":"zester-media","location":"","positions":[{"description":"Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines. Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines.","duration":"Oct 2010 Aug 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2015","start_date":"Oct 2010","subtitle":"ZesterDaily","title":"Articles editor (part-time)"}],"url":"https://www.linkedin.com/company/zester-media"},{"company":"eBay","company_id":"ebay","location":"San Jose","positions":[{"description":"* Produced multimedia stories for the intranet, corporate blog and corporate news site that communicated key business priorities for employees and external audiences* Wrote and edited weekly news stories about interesting initiatives within the company* Coordinated with regional partners to edit their content for worldwide publication* Scripted, shot and edited video interviews highlighting exciting initiatives* Discovered and shared news stories related to our business on social channels","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"eBay","title":"Editorial Manager, Digital Publications"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"QuinStreet","company_id":"quinstreet","location":"","positions":[{"description":"* Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing. * Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing.","duration":"Feb 2011 Mar 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2012","start_date":"Feb 2011","subtitle":"QuinStreet","title":"Site Editor"}],"url":"https://www.linkedin.com/company/quinstreet"},{"company":"Yahoo!","company_id":"yahoo","location":"","positions":[{"description":"As part of the Yahoo! front page editorial team, I strove to make the Today module exciting, engaging and informative for more than half a billion users. This included packaging stories by writing clever copy and sourcing art; monitoring the mix of content on the front page to make sure it\'s always fresh, balanced and appropriate; and pinch-hitting wherever necessary.- Wrote for the 2010 Year in Review feature, which won a Yahoo! Editorial Award for Special Feature. One of my contributions, on immigration, received an honorable mention in the News category.","duration":"Dec 2008 Feb 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2011","start_date":"Dec 2008","subtitle":"Yahoo!","title":"Sr. Editorial Manager"}],"url":"https://www.linkedin.com/company/yahoo"},{"company":"CBS Interactive","company_id":"cbs-interactive","location":"","positions":[{"description":"Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience. Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience.","duration":"Jan 2005 Feb 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2011","start_date":"Jan 2005","subtitle":"CBS Interactive","title":"Editor, Chowhound Digest at Chow.com (part-time)"}],"url":"https://www.linkedin.com/company/cbs-interactive"},{"company":"Los Angeles Times","company_id":"los-angeles-times","location":"","positions":[{"description":"Five years on the foreign desk, two years in features (Food, Health, Home, Travel, Image). Edited stories for style and content; wrote display copy, web headlines and text for web photo galleries. Coordinated with graphics, photo and layout editors for the smartest presentation. Major projects included editing a Pulitzer-winning article, a multi-part package on life inside North Korea, and a special section for the Pope’s death. Honored as Copy Editor of the Month in May 2007. Contributed stories to Food and Travel sections.","duration":"Jun 2000 Mar 2008 7 years 10 months","duration_short":"7 years 10 months","end_date":"Mar 2008","start_date":"Jun 2000","subtitle":"Los Angeles Times","title":"Copy editor"}],"url":"https://www.linkedin.com/company/los-angeles-times"}]', '["Sue Rosenstock “Cicely is a top-notch writer and superb editor with a knack for creative storytelling. During her tenure at eBay Inc., Cicely built out our international presence and developed content around key corporate themes, including recruiting efforts, social media initiatives and company purpose. She is extremely adept at finding just the right angle to capture audience attention and makes expert use of multimedia -- including photography and video-based storytelling -- successfully improving user engagement across global digital and social channels. Cicely also helped manage the editorial calendar and was a key contributor to the development of our editorial style guide, driving consistent tone/messaging across all channels. Her considerable project management and collaboration skills were vital to the success of our team. On a personal note, Cicely is an absolutely joy to work with -- always eager to pitch in and effortlessly poised in the face of last-minute deadlines and changes in direction. She also has an insatiable desire to learn and expand her skill set, which helped us create innovative, best-in-class content. I am delighted to recommend Cicely without reservation.”","Joshua Anish “Cicely is a strong steward of the English language. In an environment that placed a premium on SEO, she stuck out as an advocate and purveyor of high-quality content. She\'s also extremely professional, efficient and constructive -- a general pleasure to work with.”"]']### Assistant: The agent's job is to coordinate content creation and publication for a major tech company, and today, the agent is reaching out to the user for insights on the latest tech trends to include in an upcoming article.
### Human: Agent: ['Ken Dutcher', 'Senior Financial Executive with broad and deep experience in US and International operations. Proven skills as a change agent to drive Profitability via Business Process Improvement and/or improved financial systems that provide "business intelligence" to decision-makers at all levels. Track record of increasing Profit Margin and boosting Cash Flow. I have implemented Accounting Procedures and Policies, established Internal Controls at the Corporate, Division and Operating Unit levels. Financial Problem Solving includes restructuring of operations, mergers, acquisitions and divestitures. Also, developing new or improved incentive plans designed to link business plans to desired outcomes (pay for performance). Demonstrated Leadership and Collaboration skills.Specialties: SARBOXAcquisitions, J/V\'s, DivestituresOperations and Operation ManagementTurnaround / Workout / RestructuringManage Sale of companyStrategic PlanningTreasury - Cash and Debt managementForecasting and Managing Cash Flownegotiating terms of client contracts and structuring pricing/ compensationManaging Currency and Interest Rate derivative contracts to generate profitsAccounting, Budgeting and PlanningExecutive CompensationInternational FinanceManagement and Design of Benefit Plans', 'Chief Financial Officer', 'HealthSTAR Communications (owned by H.I.G. Capital and Windjammer Capital)', '[{"company":"HealthSTAR Communications (owned by H.I.G. Capital and Windjammer Capital)","company_id":"healthstar-communications","industry":"Pharmaceutical Manufacturing","location":"","positions":[{"description":"Responsible for the full gamut of the financial function, broadly defined, including the P&L. In addition: acquisitions; executive compensation; the legal function including overseeing litigation; real estate; investor relations and more. Set the agenda for meetings of the Board of Directors, the Audit Committee and the Operating Committee; attend and lead presentations at those meetings. Provide the strategic financial perspective as well as operational guidance.","duration":"2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2007","subtitle":"HealthSTAR Communications (owned by H.I.G. Capital and Windjammer Capital)","title":"Executive Vice President & CFO"}],"url":"https://www.linkedin.com/company/healthstar-communications"}]', '["“Through the years, Ken Dutcher has proven to be a consumate professional, and a man of outstanding character. While at both Colgate and IPG, Ken mastered all segments of treasury management, with particular emphasis on both the currency and fixed income aspects of his positions. Ken would enjoy bouncing ideas off of you while looking to measure your level of intellect and understanding of some of the more arcane strategies that he would look to put before management. Ken was also a man of his word, a rare commodity for anyone to possess in this business. If I am looking for a global finance leader, with impeccable skills and character that is beyond reproach, Ken Dutcher is Hall of Fame in my book.”","“I worked for Ken (\\"Dutch\\") from 1993-1996 when I was the Manager, Credit Risk Management at IPG. Ken has the rare combination of strong finance skills and softer people skills. He values the opinions and recommendations of his staff and also provides strong leadership and guidance. Ken fostered a team environment, which is a trait that I like to believe I do with my direct reports. I believe I learned this managerial skill from Ken. A personal example of Ken\'s commitment to his team occurred in 1995 when my new born daughter required serious surgery. There was an issue with the insurance company. I brought it to Ken\'s attention and the next thing I knew, the issue was resolved. This example of compassion is something that I will never forget. It was a great learning experience and pleasure (despite some real long hours) working for Ken.”"]'] User: ['Kim Black-Washington', 'Accomplished sales and marketing professional in the pharmaceutical, biotechnology and medical device industries with global experience and a solid track record of hitting divisional objectives.', 'Senior Business Development Executive, Commercial', 'Mayne Pharma', '[{"company":"Mayne Pharma","company_id":"mayne-pharma","industry":"Pharmaceutical Manufacturing","location":"","positions":[{"description":"","duration":"Dec 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Mayne Pharma","title":"Senior Business Development Executive, Commercial"}],"url":"https://www.linkedin.com/company/mayne-pharma"}]', '["LinkedIn User “I had the pleasure to work with Kim and I can\'t speak enough of her flexibility to work around the clock to ensure that we meet the projects deadlines. Kim is very knowledgeable, articulate, humble and highly experienced. I recommend her without reservations. ”","Joel Kern “I am not sure there is a more knowledgeable marketing and sales person in this business than Kim. She is strategic and forward thinking. She always has the best interest of the client in mind yet never forgetting her obligation to her company. Personally she is never down. Upbeat and happy and lights up every room she walks in. ”"]']### Assistant: The agent's job is to drive profitability and improve financial systems, and today the agent is reaching out to the user because they need to discuss potential business development opportunities in the pharmaceutical industry.
### Human: Agent: ['Barrett Fallon', 'Experienced client services professional with a demonstrated history of working in experiential marketing & event gamification. Skilled in client management, sales, event production, and data collection. Strong sales professional with a Bachelor’s Degree focused in Marketing & Management from The University of Arkansas.', 'Highly motivated professional with 4+ years of experience selling, managing, and deploying software as a service.', 'BankLabs', '[{"company":"BankLabs","company_id":"bank-labs","industry":"Banking","location":"Dallas, Texas, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"BankLabs","title":"Customer Success Associate"}],"url":"https://www.linkedin.com/company/bank-labs"},{"company":"Cvent","company_id":"cvent","location":"Dallas/Fort Worth Area","positions":[{"description":"-Consistently maximize customer satisfaction & retention by acting as day-to-day POC for a portfolio of 70+ existing clients.-Guarantee each client’s individual success in cloud-based event software.Maximize client competency and efficiency within the platform by serving as a strategic event consultant for each customer. -Ensure continued success by setting collaborative goals & timelines with each client. -Consistently maximize customer satisfaction & retention by acting as day-to-day POC for a portfolio of 70+ existing clients.-Guarantee each client’s individual success in cloud-based event software.Maximize client competency and efficiency within the platform by serving as a strategic event consultant for each customer. -Ensure continued success by setting collaborative goals & timelines with each client.","duration":"Jun 2019 May 2020 1 year","duration_short":"1 year","end_date":"May 2020","start_date":"Jun 2019","subtitle":"Cvent","title":"Client Success Advisor"}],"url":"https://www.linkedin.com/company/cvent"},{"company":"FISH Technologies","company_id":"fish-technologies","location":null,"positions":[{"description":"Responsible for coordinating project timelines, milestones, and goals amongst clients and internal development team. Culpable for collecting deliverable assets, assuring deadlines are met, and measuring success post-event.Other responsibilities include:• Managing onsite team to deploy solution, train event staff, and ensure client satisfaction.• Creating and delivering SOW & Change Order documents to client.• Delivering & collecting invoices.• Ensuring communication is crystal clear to each and every party involved in a project.","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"FISH Technologies","title":"Project Manager"},{"description":"-Support sales executives by prospecting & qualifying new business opportunities.Develop and execute automated marketing campaigns targeting key prospects to build pipeline & generate inbound leads.-Created 6,033 new contacts, 979 of which were converted to qualified leads.","duration":"Feb 2016 Mar 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2017","start_date":"Feb 2016","subtitle":"FISH Technologies","title":"Sales Coordinator"}],"url":"https://www.linkedin.com/company/fish-technologies"},{"company":"Tanglewood Resort & Conference Center","company_id":"tanglewood-resort-and-conference-center","location":"Pottsboro, TX","positions":[{"description":"Played key role in organizing and operating large banquet events such as wedding receptions, business retreats, and a quinceanera. Efficiently handled a multitude of tasks in a fast paced environment while ensuring optimal customer satisfaction. Played key role in organizing and operating large banquet events such as wedding receptions, business retreats, and a quinceanera. Efficiently handled a multitude of tasks in a fast paced environment while ensuring optimal customer satisfaction.","duration":"May 2010 Aug 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 2013","start_date":"May 2010","subtitle":"Tanglewood Resort & Conference Center","title":"Banquet Server"}],"url":"https://www.linkedin.com/company/tanglewood-resort-and-conference-center"}]', '["Allison Young (she/her) “I worked with Barrett when he was at FISH and engaged him to deploy a huge RFID solution for our 18,000 person event! I worked with him pre-event, on-site, and after the event had ended - and he was a great teammate during all the stages! Barrett is super smart and able to communicate his ideas in ways that resonate with anyone in the room - from someone who loves the fine details to a high-level executive who wants bullet points. Replies from Barrett always came quickly and were full of a multitude of solutions. He is the type of person you want on your team and you\'d love to have engaging with potential or current clients!”","Sydney McNabb “I had the pleasure of working alongside Barrett as a Client Success Advisor with Cvent. Barrett is a hard-working and motivated individual who is always pushing for excellence. He is knowledgable and was always willing to provide his expertise when others had questions. Barrett never hesitated to stop what he was doing to help his coworkers. During his time at Cvent, he always worked on improving his skills and exceeding his goals. It is apparent that Barrett is passionate about everything he does, and the results can be seen in what he accomplishes. Barrett would be a true asset to any organization. ”"]'] User: ['Jack Max Mauro', 'Experienced Sales Manager with a demonstrated history of working in the information technology and services industry. Skilled in Sales, Business Development, Sales Operations, Process improvement, and Strategy. Strong sales professional graduated from National-Louis University.', 'Sales Manager at CDW', 'CDW', '[{"company":"CDW","company_id":"cdw","industry":"Information Technology and Services","location":null,"positions":[{"description":"Manage a team of Inside Sales Representatives that support Field Sellers.","duration":"Nov 2008 - Present 13 years 4 months","duration_short":"13 years 4 months","end_date":"Present","start_date":"Nov 2008","subtitle":"CDW","title":"Sales Manager"},{"description":"Responsible for CDW\'s Business Technology Center with a focus on overall sales growth, warehouse operations and customer experience,","duration":"Jul 2005 Dec 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Dec 2008","start_date":"Jul 2005","subtitle":"CDW","title":"Manager, Retail Operations"}],"url":"https://www.linkedin.com/company/cdw"}]', '["LinkedIn User “Max knows how to get stuff done. Coupled with his work ethic and team-first attitude, he\'s a guy anyone would want on the team.”","Nikunj Dave “It is a pleasure working with Max. He is very energetic and responsive Sales Manager. He always make sure that CDW team, who is using DesignXpert is up to date with their training needs and takes no time to put me in touch with his team to make them more productive. He is a great person to work with.”"]']### Assistant: The agent's job is to manage a team of Inside Sales Representatives at CDW, and today the user is reaching out to the agent because they need assistance with sales operations and process improvement.
### Human: Agent: ['Kailash Bhanushali', 'I am Kailash Bhanushali, based out of Mumbai, India, and currently staying in Texas, USA. I completed my Bachelor’s in Computers from India in 2015, and my Master’s in Computers from The University of Texas at Arlington, Texas in 2020. I am passionate about performing tasks that require logical & analytical skills, problem-solving, and developing applications with low-level and high-level programming. My goal over the years is to build automation tools and work on Machine Learning models & AI areas by molding my software skills.I have somewhere 4 years of experience working as a full-stack developer with various organizations ranging from start-ups to multi-national companies. Apart from this, I have good exposure to working on customer-facing applications as well as internal applications. I have also been a part of the operations and Infrastructure team which involves team building and management skills along with technical skills to build and manage the system to be up and running all the time.Personally, you will find me jolly, an outgoing, and a morning person who likes to play outdoor, indoor games, hit the gym, cooking and volunteering, and mentoring people in their free time.Technologies I have got an opportunity to work with:Front-end: ReactJS, HTML, CSS, SCSS, JavaScript, AngularJS, D3.js, jQueryBack-end: Golang, Java, Python, NodeJSDatabases and Cloud Technologies: AWS services like EC2, ECS, lambda, IAM, Bastion, Security Group, VPC’s, S3, SNS, Cloudwatch, EKS, Postgres, MongoDB, MySQLOperating Systems: Windows, MAC, LinuxOperations and Automations: Docker, Kubernetes, networking, Jenkins, OpenShift, Ansible, Virtual MachinesOther tools: React Router DOM, Redux, hooks, webpack, babel, mux, zaplogger, pagerduty, Splunk, Prometheus, service-mesh, ISTIO, Kafka, AGILE Meth, JIRA, GIT, Trello, Asana, Spring Boot, Hibernate, Log4j, Magento Framework, XML, REST API, REDIS, Swagger, Helm ChartsTesting pkgs and tools: Testify, Jasmine, Protractor, Junit, react-testify, Cypress integration', 'Actively looking for full-time positions | #ONO | 4 years of IT Experience | Software Engineer | Full-Stack Developer | Back-End Developer | Front-End Developer | DevOps Engineer | Cloud & Infrastructure Engineer', 'American Express', '[{"company":"American Express","company_id":"american-express","industry":"Financial Services","location":"Phoenix, Arizona, United States","positions":[{"description":"• Working with S4Bucket and Cloud Infrastructure Team for Credit Card Application at AMEX.Developing Web Application from scratch, rewriting modules, building microservices with the help of front-end, backend, and cloud provisioning technologies.• Working with the management team to build the front end for the credit card application using ReactJS, HTML, CSS, SCSS, JavaScript, D3.js technologies. Also working with the analytical team to look into the collection of graphs in a dashboard for statistical purposes.• Working with technologies like Golang, MUX router, Kafka for building consumer groups based on the request, and GraphQL for endpoints to build backend for connection with the database and processing the request.• Databases and cloud technologies that I get hands-on to work with are AWS services like ECS, EC2, lambda, Bastion, Security Group, VPC’s, CloudWatch, MySQL, MongoDB, EFK stack.Some of the Operations and provisioning technologies I come across daily are docker for containerizing applications, Kubernetes to provision them, networking design while building CRD’s within the Linux Virtual Machine (VM)’s clusters, service-mesh to load balance the heavy traffic, ISTIO for AuthO purpose, Jenkins and XLR for CI/CD, and OpenShift to act as a wrapper around the K8’s to increase the productivity. On a frequent basis, Ansible Playbook is used to write the script for provisioning things. • For logging and monitoring purposes, we used Prometheus to visualize logs within the Openshift 3.11, EFK stack for logging in OS 4.7, and Splunk forwarder to forward security logs.","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"American Express","title":"Software Engineer II"}],"url":"https://www.linkedin.com/company/american-express"},{"company":"The University of Texas at Arlington","company_id":"university-of-texas-at-arlington","location":"Arlington, Texas","positions":[{"description":"• Computer support and troubleshooting for all types of software and hardware at different Labs within university premises.• Responsible for the installation of hardware and software in the computer lab environment. • Coordinate with the OIT Services team.• Support for Clients and Customers through email, telephone, and even face-to-face when and where required.• Supervise the periodic inspections and maintenance checks on all lab types of equipment.","duration":"Feb 2019 May 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2020","start_date":"Feb 2019","subtitle":"The University of Texas at Arlington","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/university-of-texas-at-arlington"},{"company":"Omnitracs","company_id":"omnitracs","location":"Dallas/Fort Worth Area","positions":[{"description":"• Accountable for developing a web application module (Product – UX design to UI) for the reporting analysis team to eliminate Jaspersoft and build internal analysis applications with the help of Angular under the guidance of scrum master (agile development team).• Reduced list of bugs with the help of unit and integration testing modules developed using the Jasmine framework (unit test) and Protractor (End-to-End testing) while debugging and troubleshooting the application.• Utilized JIRA, GIT for version control, and record fixing within the followed agile methodologies.• Achieved a faster response rate by performing indexing in our internal database records.","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Omnitracs","title":"Agile Developer Intern"}],"url":"https://www.linkedin.com/company/omnitracs"},{"company":"Nirvaan Wellness Technologies Private Limited","company_id":null,"location":"Mumbai Area, India","positions":[{"description":"• Built front-end using React, HTML5, JavaScript, jQuery, CSS3, while in coordination all around with designers.• Hands-on experience developing backend applications using node.js for server-side development and MongoDB as a database, to transmit the data in JSON format. Used Git, asana, and Kibana, respectively for version control and tracking.• Storing on the cloud was a good option to move ahead, so we took the help of a few Amazon AWS products to go with, like EC2, S3, SNS, Cloudwatch, and bundling of the react application was done by Webpack.• Developed web application front-end for analytical purposes using React, D3.js; and Istio for Oauth purpose along with MySQL database.","duration":"May 2017 Jun 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2018","start_date":"May 2017","subtitle":"Nirvaan Wellness Technologies Private Limited","title":"Full Stack Developer"}],"url":""},{"company":"Incuspaze","company_id":"incuspaze","location":"Mumbai Area, India","positions":[{"description":"• Involved in the release of multiple projects implemented in Java, Python, and JavaScript.• Hands-on experience with HTML, XML, CSS3 for developing front-end modules, and Spring Boot, Spring MVC, and hibernate using Java for backend, whereas built other applications using node.js and python.• Used log4j for logging and maven for bundling modules, along with the help of Rest API and SOAP for performing web services. Testing modules were built using the Jasmine framework, and Jenkins, GitLab CI were used for CI/CD integration.• Ticketing management was handled through Jira, Trello, and SNS, while the database was handled through MySQL, PostgreSQL, and MongoDB based on the requirements.","duration":"Nov 2016 Apr 2017 6 months","duration_short":"6 months","end_date":"Apr 2017","start_date":"Nov 2016","subtitle":"Incuspaze","title":"Tech Ninja and Mobile First Developer"}],"url":"https://www.linkedin.com/company/incuspaze"},{"company":"Electricguru","company_id":"electricguru.com","location":"India","positions":[{"description":"• Developed an e-commerce platform using Magento\'s MVC framework.• Customizable modules based on product-specific design. • Focused technologies are HTML, CSS, JavaScript, JQuery, Magento\'s MVC architecture based on PHP, MySQL Database.• Testing using JUnit, Selenium framework.• Part of a design as well as Customer-facing team while working and building components.","duration":"Aug 2016 Nov 2016 4 months","duration_short":"4 months","end_date":"Nov 2016","start_date":"Aug 2016","subtitle":"Electricguru","title":"Magento Developer"}],"url":"https://www.linkedin.com/company/electricguru.com"},{"company":"BookMyParts.com","company_id":"bookmyparts.com","location":"India","positions":[{"description":"• Part of an e-commerce developer team, where I was heavily focused on building - `bookmyparts.com` for the organization.• Got a chance to work as a full-stack developer with some of the experienced teammates, and also got a chance to perform manual unit testing, black-box, white box, and functional testing.• Technologies which I come across on a daily basis while building this platform - HTML, CSS, JavaScript, JQuery, Magento\'s MVC architecture based on PHP, MySQL Database","duration":"Feb 2016 Jul 2016 6 months","duration_short":"6 months","end_date":"Jul 2016","start_date":"Feb 2016","subtitle":"BookMyParts.com","title":"Junior Developer"}],"url":"https://www.linkedin.com/company/bookmyparts.com"},{"company":"MAD Infotech","company_id":"mad-infotech","location":"Mumbai Area, India","positions":[{"description":"• Hands-on experience with Java building J2EE applications with the help of JavaScript, HTML, XML. Built backend using Spring boot, hibernate, and Spring MVC with PostgreSQL as the database.• Experience building web services using Rest and SOAP and with building through cloud technologies such as EC2 and S3.• Managing bugs, tasks, and handling versions were mainly through Git, Splunk, Asana, and Swagger.• Hands-on experience with building testing modules through JUnit, and Jasmine Framework.","duration":"Jul 2015 Jan 2016 7 months","duration_short":"7 months","end_date":"Jan 2016","start_date":"Jul 2015","subtitle":"MAD Infotech","title":"Full Stack Developer"}],"url":"https://www.linkedin.com/company/mad-infotech"}]', '["“Kailash was a great asset to our team. He is task oriented and was able to communicate well with others of different levels of expertise. Customers enjoyed working with him and the Team felt confident in his abilities to complete the tasks successfully. ”","“While studying out my Bachelors, I got a chance to work with Kailash in the same team. His development skills were exceptional and, he was quite an enthusiast at performing testing. Later as a part of statistics team he used to analyze and implement different machine learning algorithms for improving efficiency. His ability to quickly grasp things and stay motivated in any situation is what distinguishes him.”"]'] User: ['Susan Grayson', 'Fifteen years of experience in business operations, information systems, sales, budgeting, solution-based problem resolution, project leadership with cross-functional teams, mentoring, testing, training, analysis and decision-making. Seven years focused in business systems, reporting and process improvement in corporate environments. Specialties: SharePoint, PeopleSoft HR and Benefits Administration, training, budgeting, business process improvement, project management, personnel administration, customer service and business operations', 'Business Analyst - Data Concepts', 'Data Concepts', '[{"company":"Data Concepts","company_id":"data-concepts","industry":"Information Technology and Services","location":"Glen Allen, Va","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Data Concepts","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/data-concepts"},{"company":"Apex Systems","company_id":"apex-systems","location":"Glen Allen, Va","positions":[{"description":"","duration":"Sep 2013 Apr 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2015","start_date":"Sep 2013","subtitle":"Apex Systems","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/apex-systems"},{"company":"Virginia Commonwealth University, MCVH","company_id":"virginia-commonwealth-university","location":"Richmond,Va","positions":[{"description":"","duration":"Feb 2013 Sep 2013 8 months","duration_short":"8 months","end_date":"Sep 2013","start_date":"Feb 2013","subtitle":"Virginia Commonwealth University, MCVH","title":"Information Technology Business Systems Applications Analyst"}],"url":"https://www.linkedin.com/company/virginia-commonwealth-university"},{"company":"Virginia Commonwealth University, MCV Physicians","company_id":null,"location":"Richmond, Va","positions":[{"description":"","duration":"Aug 2009 Feb 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2013","start_date":"Aug 2009","subtitle":"Virginia Commonwealth University, MCV Physicians","title":"Physician Comp Manager"}],"url":""},{"company":"LandAmerica Financial Group, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Nov 2008 6 months","duration_short":"6 months","end_date":"Nov 2008","start_date":"Jun 2008","subtitle":"LandAmerica Financial Group, Inc.","title":"Senior Human Resources Analyst"}],"url":""},{"company":"LandAmerica","company_id":"lawyer%27s-title-company","location":"Richmond, Virginia Area","positions":[{"description":"","duration":"Aug 2005 May 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2008","start_date":"Aug 2005","subtitle":"LandAmerica","title":"Human Resources Technology Manager"}],"url":"https://www.linkedin.com/company/lawyer%27s-title-company"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"Apr 2004 Aug 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2005","start_date":"Apr 2004","subtitle":"Circuit City Stores, Inc.","title":"Manager, Training Operations"},{"description":"","duration":"Mar 2001 Apr 2004 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2004","start_date":"Mar 2001","subtitle":"Circuit City Stores, Inc.","title":"Manager, Human Resource Information Systems"}],"url":"https://www.linkedin.com/company/circuit-city"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"1992 2001 9 years","duration_short":"9 years","end_date":"2001","start_date":"1992","subtitle":"Circuit City Stores, Inc.","title":"Supervisor / Manager, Personnel Records"},{"description":"","duration":"1984 Oct 1992 8 years","duration_short":"8 years","end_date":"Oct 1992","start_date":"1984","subtitle":"Circuit City Stores, Inc.","title":"Store Operations"}],"url":"https://www.linkedin.com/company/circuit-city"}]', '["Angie Jenkins Burnett “Susan was a key member of our HR team and played a critical role in leading our effort to implement a new HR/Payroll system at LandAmerica. I was very impressed with Susan\'s knowledge of both technology and HR as well as her follow through, problem-solving and communication skills. Susan was a strong team player and was successful in bringing together various HR functions to meet a common goal. I would welcome the opportunity to work with Susan again in the future. I think she would be a valuable asset to any organization.”","Tim Wight “Susan is a detailed-oriented manager of HR systems. She consistently documents all processes and requirements, always providing a clear audit trail. She is a team player that always has the team goals and interests in mind. Her energetic personality is a great motivator to those around her. Susan\'s technical skills, her knowledge of HR systems, and ability to work with people make her particularly well-rounded and effective.”"]']### Assistant: The agent's job is to analyze business operations and provide solution-based problem resolution, and today the user is reaching out to the agent because they need assistance with data analysis and process improvement in their corporate environment.
### Human: Agent: ['Michael Lyon', 'More than 10 years of Management and Channel Sales experience leading sales teams and managing DMR channel accounts. Expertise in strategic marketing activities such as contests, spiff programs, events, etc. Tactical activities include deal registration, bidding, and tracking P&L (profit and loss). Combine business acumen with analytical talents to achieve strong and sustainable revenue.AREAS OF EXPERTISE: Sales and Sales ManagementChannel ManagementCustomer Relationship ManagementForecastingSales Rep DevelopmentContract NegotiationsPartner Relationship DevelopmentEvent Planning and Coordination', 'Channel Account Manager', 'Axiom Memory Solutions', '[{"company":"Axiom Memory Solutions","company_id":"axiom-upgrades","industry":"Computer Hardware","location":"Phoenix, Arizona Area","positions":[{"description":"Axiom is a technology manufacturer of 100+ employees that supplies and serves the technology channel with a broad array of tech solutions. http://www.AxiomUpgrades.comManage the relationship of Axiom Upgrades and their largest account, Insight Enterprises.- Increased per rep sales revenue 16% YOY.- Increased Networking category sales (new product focus) 41% - Increased number of individual reps hitting $100k in annual sales 70%- Increased total number of sales offices selling Axiom 14% - Maximized profitability of sales opportunities- Create Special Pricing Agreements (SPA) for deal registrations. - Led sales presentations and product training to reps and direct managers.- Marketing duties in this role include setting the annual marketing spend. I successfully decreased it 50% over a 2-3 period while still improving market share. Worked directly with Insight PM and marketing team on sales campaigns, digital marketing, client direct email marketing and product landing pages on Insight.com. - Developed sales rep facing campaigns to drive incremental sales. - Responsible for the planning the events, developing the criteria, messaging and data mining. - Traveled to all the major Insight offices.","duration":"Oct 2009 - Present 12 years 2 months","duration_short":"12 years 2 months","end_date":"Present","start_date":"Oct 2009","subtitle":"Axiom Memory Solutions","title":"Channel Account Manager"}],"url":"https://www.linkedin.com/company/axiom-upgrades"},{"company":"Brazen Technology, Inc.","company_id":"brazen-technology-inc","location":"Phoenix, Arizona Area","positions":[{"description":"Brazen provides Information Technology (IT) and Services to SMB and Enterprise companies across all market segments.- Outside sales of I.T. integration hardware and services in the SMB space in Phoenix and Tucson. - Generated new client development of the company\'s core strengths: managed services, network design, and implementation.- Implemented business development initiatives intended to strengthen the relationships with specific manufacturer partners.- Grew business within existing core client base.","duration":"Jul 2008 Jan 2009 7 months","duration_short":"7 months","end_date":"Jan 2009","start_date":"Jul 2008","subtitle":"Brazen Technology, Inc.","title":"Field Account Executive"}],"url":"https://www.linkedin.com/company/brazen-technology-inc"},{"company":"Insight","company_id":"insight","location":null,"positions":[{"description":"This global 5,000 employee B2B technology reseller provides hardware, software, and services to commercial and government businesses around the world.- Managed a team of 14 sales account representatives.- Hired, trained and developed new hires into the role of account rep.- Maximized a $40 million annual team budget.- Increased teammates sales GP attainment.- Met with key accounts and developed long term account strategies to deepen their relationship with Insight.","duration":"Jan 2006 Aug 2008 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2008","start_date":"Jan 2006","subtitle":"Insight","title":"Sales Manager"},{"description":"This global 5,000 employee B2B technology reseller provides hardware, software and services to commercial and government businesses around the world.- Inside sales of all phases of I.T. infrastructure and software.- Consistently met or exceeded year over year revenue budgets first three years.- Generated business from over 100 buying accounts.- Produced monthly GP more than $30-50k consistently- Multiple winner of sales goals trips and partner awarded trips.- Managed accounts ranging from 500-15000 employees.","duration":"Oct 1999 Jan 2006 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jan 2006","start_date":"Oct 1999","subtitle":"Insight","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/insight"}]', '["Eva Small “I’ve had the pleasure of working with Michael for over two years. I find him to be consistently pleasant, tackling opportunities with dedication and a smile. Michael is a take-charge person who continuously impresses me with his skill-set and level of expertise. He is value and sales driven, successfully developing and increasing revenue. I highly recommend Michael as he would make a great asset to any organization.”","Win Koerper “I had the pleasure of working with Michael for several years in sales management. Michael offers a very powerful combination of technical experience along with solid business skills. He is well organized and customer focused. Michael leverages his researching skills to insure that he understands his competition along with providing forward thinking on how to better improve business processes. Michael is certainly a team member that I would want to have working with me!”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage channel accounts and strategic marketing activities, and today, the agent is reaching out to the user because they need assistance in planning a high-profile client management event.
### Human: Agent: ['Nicole DuPont', 'Dedicated HR/Recruitment professional with 9+ years of successfully placing candidates with our prominent clients in the tri-state area. Interested in connecting with business professionals seeking help in recruiting personnel on a permanent or consulting basis.Interested in connecting with those seeking employment in the tri-state area.Specialties: Recruitment, Resume Guidance, Interview Coaching, Project Managment, Qualifying/Screening potential candidates, Employee Relations, Career Counseling', 'Director of Recruitment', 'Merit Personnel & Consulting Services', '[{"company":"Merit Personnel & Consulting Services","company_id":"merit-personnel-&-consulting-services","industry":"Staffing and Recruiting","location":"","positions":[{"description":"• Develop strong business partnerships with client groups, effective at consulting and making recommendations to hiring managers based on industry knowledge and experience• Source candidates through networking, internet recruiting, database search, referrals and attending job fairs• Create marketing materials to increase client base• Liaise with our prominent clients to ensure high satisfaction with applicants, coordinate interviews, and resolve issues• Recruit temporary personnel for small projects and assignments• Specialize in recruiting for positions in the financial area, but also in accounting, legal, marketing, IT, and support","duration":"May 2007 - Present 14 years 6 months","duration_short":"14 years 6 months","end_date":"Present","start_date":"May 2007","subtitle":"Merit Personnel & Consulting Services","title":"Director of Recruitment"}],"url":"https://www.linkedin.com/company/merit-personnel-&-consulting-services"},{"company":"Rochester Americans - American Hockey League (AHL)","company_id":null,"location":"","positions":[{"description":"•\uf020Worked with MS Excel to organize consumer demographic data efficiently•\uf020Communicated with season ticket holders at events and handled customer inquires •\uf020Trusted with handling promotions and events during game time •\uf020Worked with MS Excel to organize consumer demographic data efficiently•\uf020Communicated with season ticket holders at events and handled customer inquires •\uf020Trusted with handling promotions and events during game time","duration":"Sep 2004 May 2005 9 months","duration_short":"9 months","end_date":"May 2005","start_date":"Sep 2004","subtitle":"Rochester Americans - American Hockey League (AHL)","title":"Marketing Intern"}],"url":""}]', '["Crystal Alvarado “Amazing! No other word could describe Nicole and her hard work and efforts. It\'s because of her I was able to find something that matches my potential and goals. I am finally happy in my new work place and the credit goes to her and her ability to assist and motivate in the recruitment process. Simply amazing!”","Susan Medina “There are few people and even fewer recruiters that I would recommend. I am lucky to know a few good recruiters in NY but Nicole is amazing. She takes her time to be honest with you if she sees mistakes with your resume, or your presentation. She always was honest with what she had available and helped me from start to finish. She is one of kind.”"]'] User: ['Stacey Potochar, SHRM-SCP', 'Senior Human Resources professional with extensive experience and a passion for Talent Acquisition and Career Development.', 'Senior Talent Acquisition Consultant - Data Science and Legal @ Liberty Mutual', 'Liberty Mutual Insurance', '[{"company":"Liberty Mutual Insurance","company_id":"liberty-mutual-insurance","industry":"Insurance","location":"United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Liberty Mutual Insurance","title":"Agile Recruiting Team"}],"url":"https://www.linkedin.com/company/liberty-mutual-insurance"}]', '["Paul Siciliano “Stacey has promoted me for some employment opportunities that she had available and I found working with her to be a very positive experience. She was thorough, helpful, responsive and I would gladly work with her again.”","Danne Willoughby “Stacey was able to provide professional and knowledgeable assistance to me in my career search. I do not hesitate to recommend her services as a career recuiter. She works hard for her clients.”"]']### Assistant: The agent's job is to connect with business professionals seeking help in recruiting personnel, and today the user is reaching out to the agent because they need assistance in their career search and talent acquisition in the field of Data Science and Legal.
### Human: Agent: ['Chris Dixon', "Cincinnati SL Properties, LLC's mission is two-fold: 1) To provide quality affordable housing for renters and home owners and 2) To pay investors a generous and guaranteed rate of return that will provide additional capital to fund future real estate investment projects. We are currently paying 47% over 5 years in the form of one balloon payment secured by a first mortgage. Interested in learning more? Contact 513.403.5069 for details.", 'Co-owner & Chief Executive Manager at Cincinnati SL Properties, LLC', 'Cincinnati SL Properties, LLC', '[{"company":"Cincinnati SL Properties, LLC","company_id":null,"location":"Cincinnati, OH","positions":[{"description":"","duration":"Mar 2012 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Mar 2012","subtitle":"Cincinnati SL Properties, LLC","title":"Co-owner & Chief Executive Manager"}],"url":""},{"company":"Trends Financial, Inc.","company_id":null,"location":"","positions":[{"description":"Licensed and registered in Ohio. Focus on advising and managing existing retirement accounts such as 401(k)s. Licensed and registered in Ohio. Focus on advising and managing existing retirement accounts such as 401(k)s.","duration":"Mar 2008 - Present 13 years 7 months","duration_short":"13 years 7 months","end_date":"Present","start_date":"Mar 2008","subtitle":"Trends Financial, Inc.","title":"Owner"}],"url":""},{"company":"Christopher Scott Homes, Inc.","company_id":null,"location":"","positions":[{"description":"Real estate investment company focusing on rehabilitating low income housing and selling homes with financing provided to those who normally would not qualify for a loan. Real estate investment company focusing on rehabilitating low income housing and selling homes with financing provided to those who normally would not qualify for a loan.","duration":"Mar 2006 - Present 15 years 7 months","duration_short":"15 years 7 months","end_date":"Present","start_date":"Mar 2006","subtitle":"Christopher Scott Homes, Inc.","title":"President"}],"url":""},{"company":"5th Wall Flooring, Inc.","company_id":null,"location":"","positions":[{"description":"Floor covering installation company specializing in hardwood, ceramic, and laminate. Floor covering installation company specializing in hardwood, ceramic, and laminate.","duration":"Jul 2005 - Present 16 years 3 months","duration_short":"16 years 3 months","end_date":"Present","start_date":"Jul 2005","subtitle":"5th Wall Flooring, Inc.","title":"Board of Directors"}],"url":""},{"company":"GlaxoSmithKline","company_id":"glaxosmithkline","location":"","positions":[{"description":"Tucson, AZ and Monterey, CA territories. Tucson, AZ and Monterey, CA territories.","duration":"Feb 2000 Sep 2005 5 years 8 months","duration_short":"5 years 8 months","end_date":"Sep 2005","start_date":"Feb 2000","subtitle":"GlaxoSmithKline","title":"Senior Pharmaceutical Sales Representative"}],"url":"https://www.linkedin.com/company/glaxosmithkline"},{"company":"Club Med","company_id":"club-med","location":"","positions":[{"description":"Sailing and windsurfing instructor in Huatulco, Mexico and San Salvador, Bahamas. Sailing and windsurfing instructor in Huatulco, Mexico and San Salvador, Bahamas.","duration":"Nov 1998 Dec 1999 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 1999","start_date":"Nov 1998","subtitle":"Club Med","title":"G.O."}],"url":"https://www.linkedin.com/company/club-med"}]', '["Lori Schutt “Chris is a very ambitious leader with a high degree of integrity, responsibility and commitment. His focus is on providing the solutions in order to achieve greater results.”","David Belisle “Chris has been a connection of mine since 1998. We met as co-workers where we were both training instructors. Chris is a great customer service professional and business strategist. He has a unique ability to think \\"outside of the box\\" and is able to teach those skills efficiently and effectively to others. A master at problem-solving, he is inventive at solutions and carries them out with dedication, organization and integrity. He has been a terrific person to work with.”"]'] User: ['Roe Pope', 'Skilled in Operations Management, Microsoft Word, Sales, Team Building, and Rentals. Strong sales professional with a Bachelor of Science degree focused in Business Management.', 'Realtor Sales Person Dickson Realty NV LIc# S.0192038', 'Dickson Real Estate', '[{"company":"Dickson Real Estate","company_id":"dickson-real-estate","industry":"Leasing Real Estate","location":"Sparks, Nevada, United States","positions":[{"description":"","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Dickson Real Estate","title":"Realtor Sales Person"}],"url":"https://www.linkedin.com/company/dickson-real-estate"},{"company":"Author","company_id":null,"location":"","positions":[{"description":"Puppies for Sale: $25.00A book that will make you laugh, make you cry, but most of all make you want to go home and hug your dog. Puppies is the 2012 winner of the Next Generation Indie Book Awards in the category of Animals/Pets. Puppies for Sale: $25.00A book that will make you laugh, make you cry, but most of all make you want to go home and hug your dog. Puppies is the 2012 winner of the Next Generation Indie Book Awards in the category of Animals/Pets.","duration":"Aug 2011 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Aug 2011","subtitle":"Author","title":"Award Winning-Puppies For Sale $25.00"}],"url":""},{"company":"Gaston & Wilkerson Management Group","company_id":"foundation-of-the-institute-of-real-estate-management","location":"Reno, Nevada Area","positions":[{"description":"Gaston & Wilkerson Management Group is a leading commercial and residential property management firm based in Reno Nevada. Gaston & Wilkerson Management Group is a full service organization offering a comprehensive portfolio of cost effective and robust management solutions to suit our client’s needs. Our commitment to details, economy and technology permits Gaston & Wilkerson Management Group to streamline operations and leverage operating efficiencies. Effective property management aligned with a diversity of professional experience allows Gaston & Wilkerson Management Group to fulfill your goals and objectives while maximizing value.","duration":"Oct 2006 Jan 2021 14 years 4 months","duration_short":"14 years 4 months","end_date":"Jan 2021","start_date":"Oct 2006","subtitle":"Gaston & Wilkerson Management Group","title":"On-site Manager"}],"url":"https://www.linkedin.com/company/foundation-of-the-institute-of-real-estate-management"},{"company":"Your Choice Home Health Care","company_id":null,"location":"Sparks, Nevada","positions":[{"description":"Your Choice Home Health Care\'s purpose is to provide medical and non-medical home health care to seniors, veterans and the disabled in Reno, Nevada, and the surrounding areas, with professionalism, compassion, dignity, and providing a Your Choice experience.Your Choice Home Health Care offers excellent in home care services for your loved ones. With our trained staff and excellent service, we can ease your mind when it comes to making what can be one of the toughest decisions regarding their welfare while at the same time maintaining their dignity by giving them the ability to remain in their own home. Knowing they are cared for on a daily basis with whatever their needs may be, whether it is bathing, meals, housekeeping, mobility assistance, etc. can give you peace of mind.","duration":"Jul 2016 Mar 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2019","start_date":"Jul 2016","subtitle":"Your Choice Home Health Care","title":"Co-Owner, Vice President, CFO"}],"url":""},{"company":"Vintage at South Meadows/SIA Partners","company_id":null,"location":"Reno, NV","positions":[{"description":"Vintage at South Meadows 450 unitsSIA partners operates out of Santa Barbara, CA Vintage at South Meadows 450 unitsSIA partners operates out of Santa Barbara, CA","duration":"Jul 2002 Oct 2005 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2005","start_date":"Jul 2002","subtitle":"Vintage at South Meadows/SIA Partners","title":"On-Site Manager"}],"url":""},{"company":"Mgm Grand Hotel & Casino","company_id":"mgm-grand-hotel-&-casino","location":"Reno, Nevada Area","positions":[{"description":"Reserved rooms for travelers over the phone. Input reservations into the system. Some front desk experience and customer service. Reserved rooms for travelers over the phone. Input reservations into the system. Some front desk experience and customer service.","duration":"Oct 1986 Aug 1988 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 1988","start_date":"Oct 1986","subtitle":"Mgm Grand Hotel & Casino","title":"Room Reservation Agent"}],"url":"https://www.linkedin.com/company/mgm-grand-hotel-&-casino"}]', '["Don Kloesel “Rosalie (Roe) assumed management of South Meadows when it was having severe cash flow deficits. Four years later when it was sold it was generating a very positive cash flow and generated several millions in net cash for the owners. Roe is very results oriented and always has a positive attitude. She is very good with her associates and always makes sure that they have a chance for improvement and advancement. She has a very tight grasp of the operations and financial aspects of apartment management. If she says it will be done, it will be - you can count on it. She will be an asset to any organization she is associated with. She comes with my highest recommendation. Don Kloesel”","Brooke Santina “Rosalie and I met on the job and have worked together in a number of positions and careers. I have seen Roe handle terribly difficult situations with professionalism and grace. She is responsible and thorough with a positive attitude and strong ethics. Roe exemplifies proficiency and fairness in her management style. Not only is Roe goal-oriented and a natural leader; she is one of the most sincere, caring people I have ever had the pleasure to know.”"]']### Assistant: The agent's job is to provide quality affordable housing and pay investors a guaranteed rate of return, and today the user is reaching out to the agent because they are interested in learning more about the investment opportunities offered by the agent's company.
### Human: Agent: ['Kaleb Kille', 'I am a highly motivated and detailed-oriented individual with an interest in financial and credit risk analysis, consulting, and operations. I have experience in customer service, management, and finance in the banking, defense & aerospace, food service, payroll, and non-profit industries. From my past experiences, I have developed outstanding time management, leadership, and problem-solving skills which allows me to successfully multi-task and manage multiple projects while meeting deadlines in a timely manner. I am a self-starter, continuously seeking new ways to become a better overall business professional and reach my career goals.', 'Financial Analyst at BAE Systems, Inc.', 'BAE Systems, Inc.', '[{"company":"BAE Systems, Inc.","company_id":"baesystemsinc","industry":"Defense & Space","location":"Endicott, New York, United States","positions":[{"description":"","duration":"Jun 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jun 2021","subtitle":"BAE Systems, Inc.","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/baesystemsinc"},{"company":"School of Business at St. John Fisher College","company_id":"school-of-business-at-st-john-fisher-college","location":null,"positions":[{"description":"","duration":"Jul 2020 May 2021 11 months","duration_short":"11 months","end_date":"May 2021","start_date":"Jul 2020","subtitle":"School of Business at St. John Fisher College","title":"Co-Founder & Co-President: Leadership and Professional Development Club"},{"description":"","duration":"Aug 2020 Dec 2020 5 months","duration_short":"5 months","end_date":"Dec 2020","start_date":"Aug 2020","subtitle":"School of Business at St. John Fisher College","title":"Tutor: Finance & Accounting"},{"description":"","duration":"Aug 2020 Nov 2020 4 months","duration_short":"4 months","end_date":"Nov 2020","start_date":"Aug 2020","subtitle":"School of Business at St. John Fisher College","title":"Teaching Assistant: Accounting"}],"url":"https://www.linkedin.com/company/school-of-business-at-st-john-fisher-college"},{"company":"Paychex","company_id":"paychex","location":"Rochester, New York, United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"Paychex","title":"Credit Risk Representative"}],"url":"https://www.linkedin.com/company/paychex"},{"company":"Visions Federal Credit Union","company_id":"visions-federal-credit-union","location":"Rochester, New York Area","positions":[{"description":"","duration":"Sep 2018 Nov 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2020","start_date":"Sep 2018","subtitle":"Visions Federal Credit Union","title":"Member Service Representative"}],"url":"https://www.linkedin.com/company/visions-federal-credit-union"},{"company":"CFA Institute","company_id":"cfainstitute","location":"Tesla","positions":[{"description":"","duration":"Jan 2020 May 2020 5 months","duration_short":"5 months","end_date":"May 2020","start_date":"Jan 2020","subtitle":"CFA Institute","title":"Equity Research Project Team Member"}],"url":"https://www.linkedin.com/company/cfainstitute"},{"company":"Athletes 2 Athletes","company_id":null,"location":"Johnson City, New York, United States","positions":[{"description":"","duration":"Oct 2014 Jun 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2016","start_date":"Oct 2014","subtitle":"Athletes 2 Athletes","title":"Marketing and Financial Officer"}],"url":""}]', '["Jake Thompson, MBA “Kaleb has a great work ethic and is a pleasure to work with. He brings attention to detail on any task at hand, and has great time management skills. Kaleb\'s desire to continually grow and the initiative he takes in communicating with others will make him a great asset in any working environment!”","Laurie Valentino “Kaleb was a student in my internship course and it was a pleasure to see his professionalism and energy throughout the semester. As an intern in the banking industry, he was focused on applying his School of Business knowledge directly to the tasks at hand, continually making connections between his coursework and the position. Kaleb’s preparedness each time we met, including strong organization and excellent communication skills were always welcomed and I know they will translate directly towards his career path. Kaleb has an incredibly bright future ahead and I look forward to seeing where his talents will take him!”"]'] User: ['Sheila Cutchlow', 'High volume public contact is my strong suit. Sales, marketing and publicity, speaking, writing...and generating revenue :).In my spare time, I cook.', 'Partner at LA Accountants & Business Advisors, Inc.', 'LA Accountants & Advisors, Inc.', '[{"company":"LA Accountants & Advisors, Inc.","company_id":null,"location":"Marina Del Rey, CA","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"LA Accountants & Advisors, Inc.","title":"Chief Operating Officer"}],"url":""},{"company":"Wealth Financial Life Insurance","company_id":"wealthfinanciallife","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Dec 2017 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Dec 2017","subtitle":"Wealth Financial Life Insurance","title":"Broker"}],"url":"https://www.linkedin.com/company/wealthfinanciallife"},{"company":"Self Employed","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Self Employed","title":"On Camera Talent & Producer"}],"url":""},{"company":"Coast To Coast Talent Group","company_id":"coast-to-coast-talent-group","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jul 2012 - Present 9 years 1 month","duration_short":"9 years 1 month","end_date":"Present","start_date":"Jul 2012","subtitle":"Coast To Coast Talent Group","title":"Actor, Writer/Producer"}],"url":"https://www.linkedin.com/company/coast-to-coast-talent-group"},{"company":"NAACP Image Awards","company_id":"naacp","location":null,"positions":[{"description":"","duration":"Sep 2011 Nov 2015 4 years 3 months","duration_short":"4 years 3 months","end_date":"Nov 2015","start_date":"Sep 2011","subtitle":"NAACP Image Awards","title":"Advertising Sales Manager"},{"description":"","duration":"Aug 2011 Nov 2015 4 years 4 months","duration_short":"4 years 4 months","end_date":"Nov 2015","start_date":"Aug 2011","subtitle":"NAACP IMAGE AWARDS","title":"Television Awards Submissions Coordinator"}],"url":"https://www.linkedin.com/company/naacp"},{"company":"Willie Jane","company_id":null,"location":"Venice, CA","positions":[{"description":"Gorgeous, sexy food. Right now, my favorite is the oxtail.","duration":"Dec 2012 Dec 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2014","start_date":"Dec 2012","subtitle":"Willie Jane","title":"Chef"}],"url":""},{"company":"Nic\'s of Beverly Hills","company_id":null,"location":"Beverly Hills, CA","positions":[{"description":"By far, the best selection of vodkas from around the world with ethnically influenced American food. This place has been a Bev Hills hotspot for year. Stop by and try out the VodBox with one of Larry\'s furs!","duration":"Apr 2012 Dec 2012 9 months","duration_short":"9 months","end_date":"Dec 2012","start_date":"Apr 2012","subtitle":"Nic\'s of Beverly Hills","title":"Chef"}],"url":""},{"company":"Eqal, LLC and Kraft Foods, Inc.","company_id":null,"location":"","positions":[{"description":"Won Real Women of Philadelphia national cooking competition in 2010, hosted by Paula Deen! Collaborated on a cookbook with Paula, as well as several guest appearances for Kraft Foods and their new product Philadelphia Cooking Creme.","duration":"Aug 2010 Dec 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2012","start_date":"Aug 2010","subtitle":"Eqal, LLC and Kraft Foods, Inc.","title":"Real Women of Philadelphia Food Show Host"}],"url":""},{"company":"Entertainment","company_id":null,"location":"","positions":[{"description":"National credits in film, television and print","duration":"1999 2009 10 years","duration_short":"10 years","end_date":"2009","start_date":"1999","subtitle":"Entertainment","title":"Actor, Voiceover, Producer"}],"url":""},{"company":"WHUR Radio 96.3 FM","company_id":null,"location":"","positions":[{"description":"Initiated,supervised all station promotions","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"WHUR Radio 96.3 FM","title":"Director of Marketing & Promotions"}],"url":""},{"company":"PolyGram Records","company_id":null,"location":"","positions":[{"description":"Marketing, Concert Administration for the Mid-Atlantic region.","duration":"1991 1996 5 years","duration_short":"5 years","end_date":"1996","start_date":"1991","subtitle":"PolyGram Records","title":"Branch Administrator"}],"url":""},{"company":"Black Entertainment Television","company_id":"bet","location":"","positions":[{"description":"Network liaison for all advertising agencies","duration":"1987 1991 4 years","duration_short":"4 years","end_date":"1991","start_date":"1987","subtitle":"Black Entertainment Television","title":"Continuity Manager"}],"url":"https://www.linkedin.com/company/bet"}]', '["“I worked with Sheila for two years at the DC Chamber of Commerce, where she led Corporate Business Development in the Membership Department. Sheila is one of the best salespeople I have ever met and worked with. She is skilled at sales, great at managing time and incredibly organized. She is persistent without being annoying and above all she gets results. In the department, Sheila set the bar high. Sales are highly competitive but Sheila knew how to work in a team and she was always happy to let the rest of team in on her sales secrets and work for the good of the entire organization. She truly gets behind the product at hand and is genuine and convincing as a salesperson. It was always a pleasure to have Sheila in the office. She is a friendly, high-energy individual with a great sense of humor.”","“It was a pleasure working with Sheila. We had to work very closely together to develop creative and innovative marketing promotions for a variety of national clients...and Sheila NEVER let me or my clients down. She is creative, detail-oriented and has great follow through. She was definitely an asset to my business.”"]']### Assistant: The agent's job is to analyze financial and credit risk, while the user is reaching out to the agent because they need assistance with generating revenue and managing finances for their business.
### Human: Agent: ['Lovely Marshall', 'My entire career to date has been driven by my passion to ensure that I create long standing relationships 🤝 with cross functional teams and external stakeholders. I am a committed to excellence! I have a breadth of experience in the following areas that will add immediate value to your growing organization: Relationship Building | Product Development | UX User Experience | Go-To-Market Product Launches | B2C | Cross-Functional Teams | Sales/Customer/Financial Analytics | Competitive Research | Strategy & Roadmap Creation |Tableau | Customer Focus Interviews | CRM Software | My accomplishments are highlighted by being the person people contact to get things done, thinking differently, and approaching each experience with grit, collaboration, and a sense of humor. I would be honored to connect with you further regarding my ability to continue to lead your winning🥇 team to success. LET’S CONNECT! ☎ 816-863-5298 | ✎ FindingmyPURPOSE@outloook.com', 'Sr. Product Manager✅ focused on product initiatives that deliver various AI/ML solutions to meet customer needs.', 'Meta', '[{"company":"Meta","company_id":"meta","industry":"Technology, Information and Internet","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Dec 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Meta","title":"Product Manager"}],"url":"https://www.linkedin.com/company/meta"},{"company":"Destined 4 Greatness","company_id":null,"location":"Houston, Texas, United States","positions":[{"description":"• This is the first day of YOUR INCREDIBLE LIFE! Today you will discover that you are DESTINED 4 GREATNESS. • Get Ready, because you are going to UNLOCK your God given potential that you never knew existed but it was always inside of you! • The two most important days in your life; are the day you are born and the day you find out WHY!!!• I am excited to collaborate with you so you can discover God\'s purpose for your life. • This is the first day of YOUR INCREDIBLE LIFE! Today you will discover that you are DESTINED 4 GREATNESS. • Get Ready, because you are going to UNLOCK your God given potential that you never knew existed but it was always inside of you! • The two most important days in your life; are the day you are born and the day you find out WHY!!!• I am excited to collaborate with you so you can discover God\'s purpose for your life.","duration":"Jun 2016 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Destined 4 Greatness","title":"Motivational Speaker"}],"url":""},{"company":"Cigna","company_id":"cigna","location":"Houston, Texas Area","positions":[{"description":"• Responsible for 0->1 build of Cigna\'s first PPO product. This product generated over 40K users across 18 individual markets and 4 EGWP markets (with retiree customer serviced nationally).• Prioritized the feature delivery of a $1.5M budget resulting in delivery of enhanced application that doubled active platform users and drove a 30% increase in user satisfaction.• Refined a product lifecycle into actionable items by creating user experience documents for each product feature for the UX and engineering teams","duration":"Sep 2015 Dec 2021 6 years 4 months","duration_short":"6 years 4 months","end_date":"Dec 2021","start_date":"Sep 2015","subtitle":"Cigna","title":"Senior Product Manager, Growth and Strategy"}],"url":"https://www.linkedin.com/company/cigna"},{"company":"Anthem, Inc.","company_id":"antheminc","location":"Houston, Texas Area","positions":[{"description":"• Listened attentively to customer feedback and collaborated with product development to introduce revolutionary service expected to generate $2M in revenue• Pitched and obtained buy-in from C-level executives for EMR/EHR cloud migration from paper records creating solution for over 500 physician practices • Listened attentively to customer feedback and collaborated with product development to introduce revolutionary service expected to generate $2M in revenue• Pitched and obtained buy-in from C-level executives for EMR/EHR cloud migration from paper records creating solution for over 500 physician practices","duration":"May 2014 Sep 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2015","start_date":"May 2014","subtitle":"Anthem, Inc.","title":"Physician Account Executive"}],"url":"https://www.linkedin.com/company/antheminc"},{"company":"Universal American","company_id":"universal-american","location":"Houston, Texas Area","positions":[{"description":"• Identified 10 key drivers for consumer bias against third-party merchants through analysis and customer interviews.• Primary liaison with customers ensuring successful deployment of early and final releases, channeling feedback back into the product. Recognized by team as voice of the customer. • Identified 10 key drivers for consumer bias against third-party merchants through analysis and customer interviews.• Primary liaison with customers ensuring successful deployment of early and final releases, channeling feedback back into the product. Recognized by team as voice of the customer.","duration":"Dec 2011 May 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"May 2014","start_date":"Dec 2011","subtitle":"Universal American","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/universal-american"},{"company":"Apria Healthcare","company_id":"apria","location":"Houston, Texas Area","positions":[{"description":"","duration":"Oct 2010 Oct 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2011","start_date":"Oct 2010","subtitle":"Apria Healthcare","title":"Hospital Account Sales Liaison"}],"url":"https://www.linkedin.com/company/apria"}]', '["LinkedIn User “I’ve had the privilege of working with Ashley for over 2 years and have seen firsthand how her contributions have directly impacted the success of our organization. Simply put, her title does not accurately describe her actual contributions to our organization. Ashley is dedicated and meticulous in her work. One of the delights of working with her is knowing one you can turn a project over to and it gets done, on time and with excellence. She’s efficiently on top of all projects, training, and coordinating various activities as requested by the sales organization. As an individual, she is one of the most delightful people to be around and is a very caring, compassionate person. Our team is stronger as a result of people like Ashley!”","Jamie Cox “I worked with Ashley at Careallies. Ashley has an extremely positive attitude that is contagious. She also is experienced in analyzing financial tends and strategic planning. She has the ability to pinpoint issues and suggest corrective actions that generate goal driven results. It was a pleasure working with her and seeing her skills flourish in her role. ”","Charlotte Chinnery, MBA, MPH “Ashley is a phenomenal colleague. She is ambitious, driven and fearlessly takes on projects. She wants to be the best at what she does and that is made apparent in her diligence and willingness to seek new solutions for challenges that she may face. Beyond her work ethic, Ashley brings positivity and optimism to every person she encounters. Perfection in anything is rare but she has the ability to uplift her team and empower her peers to continue pushing forward despite barriers. If I had to choose anyone to be in a team, Ashley would be at the top of my list. Her ability to tie in prior experiences and anticipate client need are absolutely invaluable. She is a wonderful resource of knowledge and an impeccable leader. She learns quickly and is absolutely devoted to deliver the best results that she can. As a coworker and peer mentor, I can’t quantify the value that Ashley has added to my work. ”","Jennifer Wieme “I\'ve had the pleasure of working with Ashley the past two years, within the Network Operations department of CareAllies. Ashley is a very positive, dedicated, and motivated individual, who welcomes any new opportunity to expand her skill set and/or take on new challenges. Ashley always strives to include all team members on any best practices she uncovers or encounters, as well as information/updates that come her way. This strengthens our team, our relationships with providers, as well as both internal and external customers. ”","Marc A. Dunn “Ashley is a dynamic provider relations leader who works with passion, excellence, and integrity. She takes ownership of her work and relationships with great care and skill. I highly recommend her services and leadership!”"]'] User: ['Timothy Macrina', 'Full stack web developer. Specialties: Experience with financial systems.', 'Manager Software Development at defi SOLUTIONS', 'defi SOLUTIONS', '[{"company":"defi SOLUTIONS","company_id":"defi-solutions-inc","industry":"Financial Services","location":"King of Prussia, Pennsylvania, United States","positions":[{"description":"","duration":"Mar 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Mar 2020","subtitle":"defi SOLUTIONS","title":"Manager Software Development"}],"url":"https://www.linkedin.com/company/defi-solutions-inc"}]', '["Jim Singer “I have had the pleasure to work with Tim on several occasions over the last few years. He has impressed me greatly with his technical knowledge and expertise as well as his industrious work ethic. While his role on our projects has been technical in nature, he has always been eager to learn the business reasons behind project requirements. He is the knid of team member who can always be counted on to get the job done right the first time and he is always very willing to provide tehcnical guidance and education. I highly recommend Tim for any IT position for which he is considered. He will be a highly valued asset for any company lucky enough to hire him.”","Robert Price “Tim is an excellent technical resource. He is a dedicated developer, quality conscious, delivers on time and his ethic is such that he will go the extra mile to be sure commitments are met. Tim can also be counted on to mentor less knowledgeable resources and ensure they meet established commitments. I highly recommend Tim.”"]']### Assistant: The agent's job is to create long-standing relationships with cross-functional teams and external stakeholders, and today the agent is reaching out to the user because they need to discuss a potential collaboration on developing financial systems for their organization.
### Human: Agent: ['River Urke', 'Over the last year and a half, I have published, designed, and administered the online journal, The River Muse. I head a team of eight writers from around the world as the Senior Editor. The seasonal journal began as The River Journal publishing weekly issues. Today, The River Muse creates seasonal publications online along with an anthology once a year. The anthology is self published, designed, and formatted by me.In addition to the above, I am a published poet, author, and artist. My first publication, Stumbled & Standing, is a collection of poetry and essay focused on life with Multiple Sclerosis. My second publication, Women’s Obsession with Shoes, is a creative non-fiction encompassing women, their lives, and shoes.Poetry is the heartbeat of my writings. A sample of changing poems can be found at my poetry blog, A Pocket of Agates. I have been published on various journals online and I am a contributor in the Poets United Anthology, Thoughts That Breathe.', 'Heart of a Poet & Eyes of an Artist', 'Twowolvz Press', '[{"company":"Twowolvz Press","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2011 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"Jan 2011","subtitle":"Twowolvz Press","title":"Publisher"}],"url":""},{"company":"A Pocket of Agates","company_id":null,"location":"the heart and soul","positions":[{"description":"• Weekly postings of poetry by River Urke• “As I walk along in life, my muses dance with reflection inspiring me to release through poetry.” • Weekly postings of poetry by River Urke• “As I walk along in life, my muses dance with reflection inspiring me to release through poetry.”","duration":"Sep 2010 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Sep 2010","subtitle":"A Pocket of Agates","title":"Poet"}],"url":""},{"company":"Twowolvz Creations TC","company_id":null,"location":"Stillwater, MN","positions":[{"description":"Multi- medium artistBeadwork, painting, sculpture, textile, woodwork, crafts, installationphotography, digital art, performance-dance, literature- poetry and essayNew****• Handcrafted Leather Purses• Body/Linen Spray• Cards- Coming Soon Multi- medium artistBeadwork, painting, sculpture, textile, woodwork, crafts, installationphotography, digital art, performance-dance, literature- poetry and essayNew****• Handcrafted Leather Purses• Body/Linen Spray• Cards- Coming Soon","duration":"Jan 1990 - Present 31 years 11 months","duration_short":"31 years 11 months","end_date":"Present","start_date":"Jan 1990","subtitle":"Twowolvz Creations TC","title":"Artist"}],"url":""},{"company":"The River Muse","company_id":null,"location":"around the world","positions":[{"description":"• scheduling, organizing, and managing a team of eight writers from around the world• editing articles and interviews as they come inPublisher/Designer of The River Muse• responsible for design, site structure, and daily maintenance • XHTML & CSS coding, image editing.• designing the layout and publishing the journalWriter for The River Muse• feature articles, biographies, essays, editorial pieces, and press releases• researcher, interviewer, and reporter • scheduling, organizing, and managing a team of eight writers from around the world• editing articles and interviews as they come inPublisher/Designer of The River Muse• responsible for design, site structure, and daily maintenance • XHTML & CSS coding, image editing.• designing the layout and publishing the journalWriter for The River Muse• feature articles, biographies, essays, editorial pieces, and press releases• researcher, interviewer, and reporter","duration":"Jun 2011 Jan 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2014","start_date":"Jun 2011","subtitle":"The River Muse","title":"Senior Editor"}],"url":""},{"company":"Stillwater Central School District","company_id":"stillwater-central-school-district","location":"","positions":[{"description":"","duration":"Sep 2009 May 2010 9 months","duration_short":"9 months","end_date":"May 2010","start_date":"Sep 2009","subtitle":"Stillwater Central School District","title":"Native American Consultant"}],"url":"https://www.linkedin.com/company/stillwater-central-school-district"}]', '["Laurie Kolp “River Urke is a very creative poet who is easy to work with. Pure love for the written word shines through her inspired, lively spirit. She is always searching for ways to improve so as to keep up with the ever-changing world of publishing. I find her innovation refreshing and motivating. In her poetry, River captures the essence of nature within the human condition and brings the reader to a higher level of thinking through clear, vivid images and unique metaphors. River does not disappoint! I feel honored to be a part of her team at The River Journal.”","Marsha Berry “River is an excellent poet who edits a literary journal. The journal is widely read and has high quality experimental creatie work. I met River on social media 2 years ago.”"]'] User: ['Keith A. Nichols', "I am an accomplished Digital Marketing Professional with over 20 years' experience executing digital marketing strategy and programs in both client and agency roles. I have a proven record of expanding business and building consumer and brand relationships. I have also executed integrated digital marketing programs globally and am skillful in defining digital marketing audiences and segments for integrated on and offline campaigns.", 'Digital Marketing Professional - Educator - Speaker', 'Sekisui Diagnostics, LLC', '[{"company":"Sekisui Diagnostics, LLC","company_id":"sekisui-diagnostics-llc","industry":"Medical Equipment Manufacturing","location":"","positions":[{"description":"","duration":"May 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Sekisui Diagnostics, LLC","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/sekisui-diagnostics-llc"},{"company":"San Diego State University","company_id":"san-diego-state-university","location":"San Diego, California, United States","positions":[{"description":"Providing Students the skills & traits necessary to be excellent digital marketing professionals Providing Students the skills & traits necessary to be excellent digital marketing professionals","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"San Diego State University","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/san-diego-state-university"}]', '["Trish Arellano “Keith brings a wealth of knowledge, hard work, positivity and humor to his role, which enables him to effectively collaborate with internal, external and cross-functional teams for optimal results. He well understands and manages the balance of performance and cost effectiveness in the paid digital arena, and he comfortably spans the spectrum of leadership and hands on expertise. A solid member of any marketing group, I highly recommend Keith, and I’d be happy to have him on my team again in the future!”","Shannon Robinson “Just have to say, I love having Keith on my team. I don\'t think a more positive and \\"bright side\\" looking person you will meet. He\'s always willing to take time out of his busy schedule to answer questions or help with a project. Keith knows his stuff (paid search marketing) and is always looking for ways to improve and broaden his skill set. Like most of us in corporate marketing, Keith really knows how to roll with the punches. He understands the importance of SEO and SEM working together, and how by working together we are able to improve ROI for all of our business units. What more can I say? Keith\'s the bomb and I\'m so glad to have met him and continue to enjoy working with him.”"]']### Assistant: The agent's job is to expand business and build consumer and brand relationships, and today the agent is reaching out to the user because they need assistance with defining digital marketing audiences and segments for integrated campaigns.
### Human: Agent: ['Lisa Stark', "Almost 20 years of professional programming experience. In-depth experience with OS internals in Linux, Solaris, HP-UX, and several others. Languages include 'C', Java, C++, Python, Awk, and a variety of assembler languages. Professional experience in areas as diverse as operating system ports and user interfaces. Recent areas of knowledge: - Android APIs including VPN, telephony/connectivity and UI classes - Android Linux kernel internals - Android framework internals - Docker - Jira, Confluence, Maven, Ant, Eclipse, JMock - Well-versed in Agile practices Outstanding communication skills Strong ability to ramp up and work independently Excellent leadership skills and ability to mesh with many different personalities Common-sense approach to planning and shipping product", 'Software consultant and Artist at Self-employed', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"La Ventana, BCS, Mexico","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Self-employed","title":"Software consultant and Artist"}],"url":""},{"company":"Cradlepoint, Inc.","company_id":"cradlepoint-inc","location":"Los Gatos, CA","positions":[{"description":"All things Android, multi-platform network client support. All things Android, multi-platform network client support.","duration":"Apr 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Cradlepoint, Inc.","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/cradlepoint-inc"},{"company":"Pertino","company_id":"pertino","location":"Los Gatos, CA","positions":[{"description":"Responsibilities:Lead architect for Android port. Designed and implemented the port of a custom VPN client from Linux/Windows/MacOSX platforms to Android. Work included:- Designed and documented porting strategy- Worked with another engineer on UI tasks- Implemented VpnService portion of the client- Implemented JNI layers to connect the native (C++) portion of the client with the Java front end and VpnService- Implemented all platform-specific aspects of the native client Story owner for several large client features (Geolocation, Machine Authentication, Optimal Routing). Work included:- Planned and designed features with multiple teams- Coordinated development efforts across multiple teams- Implemented client code across all supported platforms (Linux/Windows/MacOSX)- Worked closely with other engineers mentoring/implementing/debugging- Planned and implemented automated tests for these featuresTest automation, etc.- Implemented celery/python-based tests for a variety of features- Designed/implemented the Java/Android test framework for the Android client- Implemented Docker-based Linux test framework- Hacked an Android emulator framework to to support testing- Implemented several small Android apps to aid in testing/demos","duration":"Apr 2013 Sep 2015 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2015","start_date":"Apr 2013","subtitle":"Pertino","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/pertino"},{"company":"ItsOn, Inc.","company_id":"itson-mobile","location":null,"positions":[{"description":"Android Linux Kernel programmingAndroid programming","duration":"Feb 2011 Apr 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2013","start_date":"Feb 2011","subtitle":"ItsOn, Inc.","title":"Sr. Software Engineer"},{"description":"Android Linux kernel development, froyo (2.2)","duration":"Jun 2010 Feb 2011 9 months","duration_short":"9 months","end_date":"Feb 2011","start_date":"Jun 2010","subtitle":"ItsOn, Inc.","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/itson-mobile"},{"company":"Deterministic Networks","company_id":"deterministic-networks","location":"","positions":[{"description":"Worked independently to port Linux to a M68xxx-based satellite modem. Rearchitected ethernet driver and network stack to transmit and receive real-time network traffic from analog satellite hardware. Project lead and architect for porting DNI’s Policy Agent from Windows to Solaris and HP-UX. Responsibilities included writing project plan and design documents, implementing many user- and kernel-level modules, supervising two other engineers on the project, and communicating with the customer on a regular basis to discuss requirements and bugs.","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"Deterministic Networks","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/deterministic-networks"},{"company":"ARM","company_id":null,"location":"","positions":[{"description":"Responsible for porting JavaOS to Digital\'s StrongARM-based Network Appliance (DNARD). Work included ethernet, video, and audio drivers, interrupt management, exception handling, and memory management. In-depth use of the Open Firmware programmer\'s interface for both debugging tools and some memory management functions. Responsible for porting JavaOS to Digital\'s StrongARM-based Network Appliance (DNARD). Work included ethernet, video, and audio drivers, interrupt management, exception handling, and memory management. In-depth use of the Open Firmware programmer\'s interface for both debugging tools and some memory management functions.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"ARM","title":"Software Contractor"}],"url":""},{"company":"JavaSoft","company_id":null,"location":"","positions":[{"description":"Working for JavaOS group, created x86 drivers in Java for ethernet, audio, video, and mouse. Fixed bugs in serial and keyboard drivers and garbage collector, implemented multiple pixel depths in AW code, and consulted on JDI/JBI (Java Driver/Boot Interface) and CommAPI designs. Implemented parallel port driver on x86 platform. Worked on port of JavaOS to SPARC station. Working for JavaOS group, created x86 drivers in Java for ethernet, audio, video, and mouse. Fixed bugs in serial and keyboard drivers and garbage collector, implemented multiple pixel depths in AW code, and consulted on JDI/JBI (Java Driver/Boot Interface) and CommAPI designs. Implemented parallel port driver on x86 platform. Worked on port of JavaOS to SPARC station.","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"JavaSoft","title":"Software Contractor"}],"url":""},{"company":"Detente Technology","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1997 4 years","duration_short":"4 years","end_date":"1997","start_date":"1993","subtitle":"Detente Technology","title":"Software Engineer"}],"url":""},{"company":"Mountain Network Solutions","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1992 Jun 1993 10 months","duration_short":"10 months","end_date":"Jun 1993","start_date":"Sep 1992","subtitle":"Mountain Network Solutions","title":"Sr. Software Engineer"}],"url":""},{"company":"Unisys/Convergent","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1990 Jul 1991 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 1991","start_date":"Jan 1990","subtitle":"Unisys/Convergent","title":"Sr. Software Engineer"}],"url":""}]', '["Ronn Brashear “Lisa is far more than a brilliant software engineer. She\'s a team builder. Her enthusiasm, excitement for technology, and eagerness to learn and explore are infectious. Everyone looks forward to working with Lisa.”","Andrew Mastracci “Lisa has an incredibly strong networking foundation that she uses to solve many tough problems at Pertino. Her persona is very humble despite having a vast experience base to draw from, this combination makes her a complete joy to work with and learn from. Whether she is re-ordering IP fragments or designing test harnesses she is able to fearlessly deliver high quality software. She has also successfully provided technical leadership for many large feature initiatives. Absolutely look forward to working with Lisa again.”"]'] User: ['Tyler Washburn', 'Over 20 years of industry experience in areas including technical business, program and project management, software engineering, product development, team leadership, software and hardware test engineering, network administration and technical directorship.', 'Business Management | Directorship', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Redmond, WA","positions":[{"description":"","duration":"Nov 2014 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Nov 2014","subtitle":"Microsoft","title":"Business Management / Financial Engineering"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Team 21 Studio","company_id":"team21studio","location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Team 21 Studio","title":"Business Director"}],"url":"https://www.linkedin.com/company/team21studio"},{"company":"DH Cubed, LLC","company_id":"dh-cubed-llc","location":"Seattle, WA","positions":[{"description":"","duration":"May 2011 - Present 10 years 8 months","duration_short":"10 years 8 months","end_date":"Present","start_date":"May 2011","subtitle":"DH Cubed, LLC","title":"Director, Co-Founder"}],"url":"https://www.linkedin.com/company/dh-cubed-llc"},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"","duration":"Dec 2012 Sep 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2014","start_date":"Dec 2012","subtitle":"Microsoft","title":"Service Engineering / Business Management"},{"description":"","duration":"Apr 2007 Dec 2012 5 years 9 months","duration_short":"5 years 9 months","end_date":"Dec 2012","start_date":"Apr 2007","subtitle":"Microsoft","title":"Software Development Engineer in Test"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Exotics at Redmond Town Center","company_id":"exotics-at-redmond-town-center","location":"Redmond, WA","positions":[{"description":"","duration":"Feb 2009 Feb 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2011","start_date":"Feb 2009","subtitle":"Exotics at Redmond Town Center","title":"Project Manager"}],"url":"https://www.linkedin.com/company/exotics-at-redmond-town-center"},{"company":"Volt Information Sciences","company_id":"volt-information-sciences","location":"","positions":[{"description":"","duration":"Sep 2006 Apr 2007 8 months","duration_short":"8 months","end_date":"Apr 2007","start_date":"Sep 2006","subtitle":"Volt Information Sciences","title":"Software Test Engineer III"}],"url":"https://www.linkedin.com/company/volt-information-sciences"},{"company":"Denali Advanced Integration","company_id":"denaliadvancedintegration","location":"","positions":[{"description":"","duration":"Sep 2005 Aug 2006 1 year","duration_short":"1 year","end_date":"Aug 2006","start_date":"Sep 2005","subtitle":"Denali Advanced Integration","title":"Test Lead"}],"url":"https://www.linkedin.com/company/denaliadvancedintegration"},{"company":"Volt Information Sciences","company_id":"volt-information-sciences","location":"","positions":[{"description":"","duration":"May 2003 Sep 2005 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2005","start_date":"May 2003","subtitle":"Volt Information Sciences","title":"Software Test Engineer II"}],"url":"https://www.linkedin.com/company/volt-information-sciences"},{"company":"AEternal Entertainment, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2001 Apr 2003 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2003","start_date":"Aug 2001","subtitle":"AEternal Entertainment, Inc.","title":"President and CEO"}],"url":""},{"company":"ConneXt","company_id":"connext","location":"","positions":[{"description":"","duration":"Jan 2001 Jul 2001 7 months","duration_short":"7 months","end_date":"Jul 2001","start_date":"Jan 2001","subtitle":"ConneXt","title":"Network Engineer II"}],"url":"https://www.linkedin.com/company/connext"},{"company":"Cogenix","company_id":"cogenix","location":"","positions":[{"description":"","duration":"Mar 1998 Aug 2000 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2000","start_date":"Mar 1998","subtitle":"Cogenix","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/cogenix"}]', '["Katie Berinato “Tyler Washburn was a pleasure to work with. We worked together for three years on Windows on the Networking UI team. He was a great resource to consult for hardware issues I had. If he didn\'t know what the answer was, he knew where to get it. He\'s intelligent, resourceful and creative.”","Tom Nault “I worked with Ty on several E@RTC projects including the Sir Mix-a-Lot Carz video. Ty has always been a terrific organizer and pays very close attention to detail. He\'s very diligent and he takes great care to make sure everything is perfect. I\'ve known Ty personally since 2008 and I\'ve always seen him commit himself to everything he does. He was a pleasure to work with on our projects and I\'d highly recommend him for any position he wishes to pursue.”"]']### Assistant: The agent's job is to provide technical business and program management expertise, and today the user is reaching out to the agent because they need assistance with software engineering and product development for a new project.
### Human: Agent: ['Elaine Diehl', "I am a detail-oriented and self-motivated Administrative Support professional with experience in both program management, and engineering/design support. I have been recognized for meeting or exceeding expectations by effectively completing projects, successfully communicating and liaising across all department levels, discretely handling confidential information and managing multiple priorities. I work effectively independently or with a team to complete projects on schedule.I have extensive experience in AutoCad design work, and four years with Mechanical Desktop 3D Design. I'm experienced in Microsoft Office, AS/400, AutoCAD 07, Mechanical Desktop 4.0, Oracle, Outlook and Lotus Notes", 'Engineering Coordinator', 'PBC Linear, A Pacific Bearing Company', '[{"company":"PBC Linear, A Pacific Bearing Company","company_id":"pbc-linear-a-pacific-bearing-company","industry":"Machinery","location":"Roscoe, Illinois","positions":[{"description":"","duration":"May 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"May 2014","subtitle":"PBC Linear, A Pacific Bearing Company","title":"Engineering Coordinator"}],"url":"https://www.linkedin.com/company/pbc-linear-a-pacific-bearing-company"},{"company":"Fairbanks Morse Engine, an EnPro Industries Company,Beloit, WI","company_id":"fairbanks-morse-defense","location":"Beloit, WI","positions":[{"description":"Oversaw administration of government and commercial contracts for engine and generator sets and associated systems for worldwide engine manufacturer. Monitored schedules for drawings, manufacturing, vendor materials, deliveries, software and document submittals / approvals, progress / milestone payments, installation and acceptance of equipment and termination of warranty to satisfy customer requirements.•Recognized for successfully administering programs in accordance with customer requirements.•Completed submittals for multi-million dollar projects on schedule by effectively working with program manager and team members.•Generated multi-million dollars in revenue by providing on-time submittals to customer for acceptance and approval.•Created electronic tracking mechanism to effectively monitor customer interactions, enabling on-time submittals and cost-effective business practices.","duration":"Aug 2011 Dec 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2013","start_date":"Aug 2011","subtitle":"Fairbanks Morse Engine, an EnPro Industries Company,Beloit, WI","title":"Program Administrator"}],"url":"https://www.linkedin.com/company/fairbanks-morse-defense"},{"company":"Fairbanks Morse Engine, an EnPro Industries Company","company_id":null,"location":"Beloit, WI","positions":[{"description":"Scanned and reviewed machine drawings for clarity and legibility into archival system. Created item masters within Oracle database for new engine projects. Imported graphic illustrations into existing electronic documents using raster editing software to manipulate drawings and text.•Assisted other departments with special projects, while gaining knowledge of new software and database applications..","duration":"Sep 2010 Aug 2011 1 year","duration_short":"1 year","end_date":"Aug 2011","start_date":"Sep 2010","subtitle":"Fairbanks Morse Engine, an EnPro Industries Company","title":"Engineering Support"}],"url":""},{"company":"Too Purse \\"n\\" All - Boutique","company_id":null,"location":"Machesney Park, IL","positions":[{"description":"Interacted with customers while assisting with purchases. Maintained overall appearance of shop. Revised and coordinated displays to reflect current trends and merchandise. Updated customer log using Constant Contact program.•Generated sales and developed lasting relationships with customers, successfully creating repeat business.","duration":"Nov 2008 Sep 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2010","start_date":"Nov 2008","subtitle":"Too Purse \\"n\\" All - Boutique","title":"Sales Associate"}],"url":""},{"company":"Belvedere USA LLC","company_id":"belvedere-usa-llc","location":null,"positions":[{"description":"Created unique salon and spa designs from concept to completion, while reflecting client vision and adhering to building code requirements. Supported sales staff by providing construction drawings, equipment selection, and color / material selection. Coordinated mailings and managed documents for all project phases. Collaborated with salespeople, distributors, and clients to create vision, conceive designs, and consistently meet deadlines and project requirements. Created show plans, electrical specifications, and equipment orders for Belvedere USA trade shows.•Assisted in generating over $800K in equipment sales in 2007.•Redesigned trade show concept, providing more-realistic salon environment for salon owners and attendees.•Recognized for 2008 S.O.T.Y. (Salon of the Year) winning design, “Salon of Distinction” award to Michael Leonard’s Salon – Palm City, FL, 2008 June Issue – Salon Today.","duration":"Jun 2002 Apr 2008 5 years 11 months","duration_short":"5 years 11 months","end_date":"Apr 2008","start_date":"Jun 2002","subtitle":"Belvedere USA LLC","title":"Salon Designer"},{"description":"Designed custom furniture pieces from rough sketches and concept drawings using AutoCAD / Mechanical Desktop drafting systems for leading salon furniture manufacturer. Created piece part drawings, assembly drawings, BOM and CNC programs for use in manufacturing. Created 3D solid models for prototyping and manufacturing. Provided on-site troubleshooting for custom pieces during manufacturing process.•Completed unique design projects, successfully maintaining client vision.•Participated on engineering / specials team, ensuring client satisfaction.","duration":"Jan 2000 May 2002 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2002","start_date":"Jan 2000","subtitle":"Belvedere USA LLC","title":"Engineering Processor"}],"url":"https://www.linkedin.com/company/belvedere-usa-llc"},{"company":"Beloit Corporation","company_id":null,"location":"Beloit, WI","positions":[{"description":"Created and updated grade-specific machine layout drawings using CAD for worldwide producer of paper machine equipment. Compiled technical machine information and entered into database. Distributed updated hard copy machine additions and revisions to worldwide affiliates on a yearly basis. Coordinated all technical information corresponding to new and existing machines. Maintained records and machine configurations for the company’s 100 most recent installations.•Served as key contributor in creation of large worldwide engineering machine database.•Instructed classes on how to access information through company engineering database.","duration":"Mar 1985 May 1999 14 years 3 months","duration_short":"14 years 3 months","end_date":"May 1999","start_date":"Mar 1985","subtitle":"Beloit Corporation","title":"Engineering Coordinator"}],"url":""}]', '["“Elaine is a hard worker, eager to learn, willing to put in the extra effort to meet deadlines and interacts well with customers.”","“I enjoyed working with Elaine on two Navy projects. She was the administrative point of contact for receipt, transmittal and distribution of information between Fairbanks and the customers. She kept and maintained very good records of correspondence, drawings transmittals and approvals. She distributed weekly agendas and ensured preparedness for the meeting pre-assigned actions. She maintained a very good relationship with her co-workers at Fairbanks as well as the customer. She treated everyone with great respect.”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to coordinate and execute local, national, and international events, while the user is reaching out to the agent because they need assistance in planning and organizing a high-profile trade show for their company.
### Human: Agent: ['Matthew Aron', 'Owner of Coram Chiropractic Center.USPGA Chiropractor for 2009 US Open.Member of the New York Chiropractic Council.Member of the Chiropractic Leadership Alliance.Specialties: Please visit our web site, www.coramchiropractic.com for a complete list of the services we provide.', 'Chiropractor at Coram Chiropractic Center', 'LeTip Port Jefferson', '[{"company":"LeTip Port Jefferson","company_id":null,"location":null,"positions":[{"description":".","duration":"2002 - Present 19 years","duration_short":"19 years","end_date":"Present","start_date":"2002","subtitle":"LeTip Port Jefferson","title":"Member"},{"description":".","duration":"2002 - Present 19 years","duration_short":"19 years","end_date":"Present","start_date":"2002","subtitle":"LeTip Port Jefferson","title":"Chiropractor"}],"url":""},{"company":"Coram Chiropractic Center","company_id":null,"location":null,"positions":[{"description":".","duration":"May 1999 - Present 22 years 3 months","duration_short":"22 years 3 months","end_date":"Present","start_date":"May 1999","subtitle":"Coram Chiropractic Center","title":"Owner"},{"description":".","duration":"Feb 1998 - Present 23 years 6 months","duration_short":"23 years 6 months","end_date":"Present","start_date":"Feb 1998","subtitle":"Coram Chiropractic Center","title":"Chiropractor"}],"url":""}]', '["“Whenever I hear Matthew Aaron speak about Chiropractic services he makes me want to run right over for an adjustment. He is so knowledgeable in what he does and is so informative. A few weeks ago I was complaining about having a headache and he asked if he could adjust me and WOW my headache was gone. Just like that. I don\'t think that most people think of going to the Chiropractor for thinks like headaches or allergies but it really does work and Matt is just the doctor to do it. So next time you have a headache or allergies instead of taking pills give Doctor Matt Aaron a call for a natural, safe remedy.”","“Dr. Aron renders high-quality chiropractic care to his patients. He is also quite personable. Dr. Aron\'s caring approach is well-received by the patients that I have referred to his office.”"]'] User: ['Daren Penry', 'I have been a practicing chiropractor for 20 years. My specialty is helping a person to get well and stay well.I help people with conditions such as neck pain, back pain, headaches, carpal tunnel syndrome, Asthma, Cancer, Stomach problems, reproductive issues, chronic fatigue syndrome, to name a few.,I use a variety of methods including traditional chiropractic, instrument, and postural correction adjustments, and energy work. I am a provider for most insurance companies and conveniently located in Kirkland Washington off I-405 freeway.Please call or message me if have any questions about my services.', 'I help busy professionals and their families to maintain optimal health', 'Lakeview Center Chiropractic', '[{"company":"Lakeview Center Chiropractic","company_id":"lakeview-center-chiropractic","industry":"Health, Wellness and Fitness","location":"","positions":[{"description":"A very compassionate, caring, understanding chiropractic clinic. We are supportive in helping you reach total health and fitness. A very compassionate, caring, understanding chiropractic clinic. We are supportive in helping you reach total health and fitness.","duration":"1992 - Present 29 years","duration_short":"29 years","end_date":"Present","start_date":"1992","subtitle":"Lakeview Center Chiropractic","title":"President"}],"url":"https://www.linkedin.com/company/lakeview-center-chiropractic"}]', '["Zoryana Berdar “I had upper and lower back pain, neck pain, numbness in my fingers, pain in my feet. I\'ve had a massage therapy before. Although it is great for muscles it didn\'t fix my problems because the problem was in spine. In just a few sessions with Dr. Daren I\'ve seen results. My numbness disappeared, all the pain gradually goes away. Dr. Daren is all about you and your needs and will create a care plan that fits your situation. He will not pressure you into having extra sessions. In my case, he did his magic job in a few sessions, allowed my body to heal itself and let me decide when I want to come for a check up. I look forward to each session because it feels great to feel great, and finally no pain. Thank you, Dr. Daren!”","John C Erdman “I came to Dr Penry with a serious pain in my neck. I was so limited in turning my head that I had to turn my body to see the to the right and left. Within just a couple sessions he relieved my pain and restored my flexibility. I highly recommend Dr. Penry for your chiropractic needs.”"]']### Assistant: The agent's job is to provide chiropractic care. Today, the agent is reaching out to the user because they need to offer their services and expertise in helping the user maintain optimal health and address their specific health concerns.
### Human: Agent: ['Shawn Gust', 'I am currently working in the insurance industry with previous experience in underwriting, inside sales, outside sales, and territory management. I am continually looking for new challenges and opportunities to strengthen my skills and expertise in direct sales, leading presentations, mentorship, and customer relations.', 'Insurance Agent', 'Eilber Insurance Agency', '[{"company":"Eilber Insurance Agency","company_id":"eilber-insurance-agency","industry":"Insurance","location":"Harbor Beach, Michigan, United States","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Mar 2021","subtitle":"Eilber Insurance Agency","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/eilber-insurance-agency"},{"company":"ITG Brands","company_id":"itg-brands","location":"Houston, Texas Area","positions":[{"description":"","duration":"May 2017 Feb 2021 3 years 10 months","duration_short":"3 years 10 months","end_date":"Feb 2021","start_date":"May 2017","subtitle":"ITG Brands","title":"Territory Sales Representative"}],"url":"https://www.linkedin.com/company/itg-brands"},{"company":"Rooms To Go","company_id":"rooms-to-go","location":"Houston, Texas Area","positions":[{"description":"","duration":"Oct 2016 Apr 2017 7 months","duration_short":"7 months","end_date":"Apr 2017","start_date":"Oct 2016","subtitle":"Rooms To Go","title":"Sales"}],"url":"https://www.linkedin.com/company/rooms-to-go"},{"company":"AIG","company_id":"aig","location":"Houston, Texas Area","positions":[{"description":"","duration":"Jun 2015 Jul 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2016","start_date":"Jun 2015","subtitle":"AIG","title":"Member Services Coordinator"}],"url":"https://www.linkedin.com/company/aig"},{"company":"Insgroup, Inc.","company_id":"insgroupllc","location":"Houston, Texas Area","positions":[{"description":"","duration":"Jun 2014 May 2015 1 year","duration_short":"1 year","end_date":"May 2015","start_date":"Jun 2014","subtitle":"Insgroup, Inc.","title":"Assistant Account Manager"}],"url":"https://www.linkedin.com/company/insgroupllc"},{"company":"Auto-Owners Insurance","company_id":"auto-owners-insurance","location":"Lansing, Michigan Area","positions":[{"description":"","duration":"Dec 2012 Mar 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2014","start_date":"Dec 2012","subtitle":"Auto-Owners Insurance","title":"Underwriter"}],"url":"https://www.linkedin.com/company/auto-owners-insurance"}]', '["Fallon Howells “Shawn would be a great asset to any team, he is professional, efficient & attentive. It has been a real pleasure working with Shawn, who has been somewhat of a coach & mentor to me. He is somebody I trust & look to for guidance & advice. In addition to being very organized, Shawn is great at deciphering information & goes out of his way to help create a cohesive work environment. Overall, I believe he has made a very positive impact on the company, including my own experience working for ITG Brands.”","Robert Seals “I have had the opportunity to work with Shawn for several years. His work ethic and passion is a pleasure to watch. Shawn delivers outstanding results on every project and his in depth knowledge of the market and the competition makes him the guy that people go to for advice. I would recommend Shawn for any employer who wants a quality representative that can get things done. ”"]'] User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']### Assistant: The agent's job is to work in the insurance industry and today, the agent is reaching out to the user because they need to discuss potential insurance options for the user's business operations.
### Human: Agent: ['patti pearce', "My Practice: Being a therapist has given me so many gifts. As I experience the transformation of the individual who first walked in my door to who they have become, I know I am an experiencing a miracle. I look forward to each client's session. They trust that they will not be judged. They trust that they won't be told what is in their best interest--I have full faith and confidence these individuals already possess this knowledge. I encourage clients to take the risk of sharing their fears and pain so they can gain insight and free themselves from self-defeating thoughts and behavior. I am honored to part of their process. I am especially grateful for the lessons I have learned from hundreds of wonderful clients who have taught me more than I could ever teach them. They have blessed me with passion and pride to be a member of a helping profession. My primary goal is to give clients hope: the tools for having a fulfilled life and the courage to accomplish goals that had only been dreams.", 'Sole Proprietor at Patti Pearce LPC.', 'Patti Pearce LPC Private Practice', '[{"company":"Patti Pearce LPC Private Practice","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2014 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Patti Pearce LPC Private Practice","title":"Owner"}],"url":""},{"company":"SOLACE COUNSELING","company_id":"solace-counseling","location":"","positions":[{"description":"Patti\'s role as Clinical Director is developing and implementing progressive mental health and substance abuse programs for Solace Intensive Outpatient Services. She utilizes techniques from Cognitive Behavioral Therapy and Dialectal Behavior Therapy, along with 12 Step principles. She is vigilant in helping clients take responsibility for their choices and empowering them to acquire coping skills that work. Her professional experience, combined with her constant review and compilation of relevant research, enables her to design lectures and treatment plans that are specific to the needs of individual patients. She is encouraging to individuals who are seeking a life of fulfillment and stable relationships.","duration":"Apr 2002 Aug 2014 12 years 5 months","duration_short":"12 years 5 months","end_date":"Aug 2014","start_date":"Apr 2002","subtitle":"SOLACE COUNSELING","title":"Clinical Director"}],"url":"https://www.linkedin.com/company/solace-counseling"},{"company":"Powerpak","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1985 Dec 1993 9 years","duration_short":"9 years","end_date":"Dec 1993","start_date":"Jan 1985","subtitle":"Powerpak","title":"Sales & Marketing"}],"url":""}]', '["Michael Hurtado “Patti was a pleasure to work with. She follows through on her commitments and is a professional on the highest level. I would not hesitate to use her services based on my personal experience with her.”","Celeste McCormick “Patti has been a great sounding board for our family - the counseling provided is not only for the client but the families as well. Her integrity is above board, is great at communicating and getting people to understand. I highy reccomend her.”"]'] User: ['Glendon Whiteley', "Over 20 years of software engineering across numerous industries and award-winning applications, involving all phases of development and maintenance on several platforms, as well as managing projects and customer relationships / situations.Specialties: Working individually or as part of a team, I've specialized in developing backend services and debugging / resolving escalated support issues.", 'Sr. Software Engineer', 'Blue Coat / Symantec / Broadcom', '[{"company":"Blue Coat / Symantec / Broadcom","company_id":null,"location":"Draper, Utah","positions":[{"description":"","duration":"Dec 2007 - Present 13 years 9 months","duration_short":"13 years 9 months","end_date":"Present","start_date":"Dec 2007","subtitle":"Blue Coat / Symantec / Broadcom","title":"Sr. Engineer"}],"url":""},{"company":"Novell Inc.","company_id":"novell","location":"Provo, Utah Area","positions":[{"description":"","duration":"Sep 1993 Oct 2007 14 years 2 months","duration_short":"14 years 2 months","end_date":"Oct 2007","start_date":"Sep 1993","subtitle":"Novell Inc.","title":"Sr. Engineer"}],"url":"https://www.linkedin.com/company/novell"},{"company":"Eyring Inc.","company_id":null,"location":"Provo, Utah Area","positions":[{"description":"","duration":"Feb 1986 Sep 1993 7 years 8 months","duration_short":"7 years 8 months","end_date":"Sep 1993","start_date":"Feb 1986","subtitle":"Eyring Inc.","title":"SW Engineer"}],"url":""}]', '["“Glendon is a genius! Every time I worked with him I was astounded at his depth and breadth of knowledge! Very entertaining guy to talk to as well.”","“Glendon is a gregarious worker, technically superior in his skill set. He gets the job done with a sense of humor that is infectious. I would recommend Glendon whole heartedly.”"]']### Assistant: The agent's job is to provide counseling services to individuals seeking a life of fulfillment and stable relationships, utilizing techniques from Cognitive Behavioral Therapy and Dialectal Behavior Therapy, along with 12 Step principles. Today, the user is reaching out to the agent because they need assistance in resolving escalated support issues related to software engineering.
### Human: Agent: ['Haixia Yuan, PMP, CSM', 'Seasoned professional with over 15 years’ experience in global IT, business analysis and management. Comfortable working in complex corporate environments, focusing on applications development, systems integration, platform upgrades, consolidation, product development and data migration projects. In depth knowledge of the Software development Lifecycle (SDLC) and skilled in managing project stakeholders and cross-functional teams to define and achieve project goals, while controlling costs. Managed and empowered a project team to consistently deliver high-performance and project success. Top performer, attention to detail with strong communication skills and a track record of creating a positive and cooperative cross-functional environment. Bilingual English/Chinese (Mandarin). Specialties: Project management methodologies (Agile, Waterfall and SDLC), Vendor Management, ATS / HRIS Integration, Business Requirement & Analyst, Quality Assurance, Platform Upgrade/Consolidation, Data Analysis and Migrations, Problem Solving and Process Improvement', 'Sr. Implementation Manager at SafeGuard Cyber', 'SafeGuard Cyber', '[{"company":"SafeGuard Cyber","company_id":"safeguard-cyber","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"May 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"May 2021","subtitle":"SafeGuard Cyber","title":"Sr. Implementation Manager"}],"url":"https://www.linkedin.com/company/safeguard-cyber"},{"company":"Sterling","company_id":"sterlingcheck","location":"New York","positions":[{"description":"Advanced from early career in IT Operations through systems analysis, design, planning and project implementation to a senior position managing the most important client and vendor relationships, such as Sysco, Coca-Cola, NIKE, Taleo, ICIMS, Kenexa, HSBC Bank, Staples, REI. Primary interface with multinational teams responsible for defining customer requirements, creating SOW, cost estimation and project plan, while ensuring deadlines are met for even the most complicated projects. • Managed a project management team driving multiple efforts concurrently while striving for continuous process improvement. • Increased customer satisfaction by working with business sponsors, stakeholders, vendors, clients and internal IT teams, both on-site and offshore, to build custom integrations and drive the success of the projects.• Exceeded all performance objectives and managed scope, schedule, budget and cost effort estimates for more than 50 integration projects. • Supported cooperate sales in closing over $1 million dollars in new revenue. • Known as the “go-to” person for resolving customer challenges, resulting in increased customer retention. • Reduced 30% customer deployment errors by creating standardized technical documentation and cut-over plans • Shortened time to revenue 50% by identifying gaps and defining acceptance criteria for new vendor integration onboarding specifications• Improved project turnaround time by 30% from collaborated with cross-functional teams to redefine the cooperate inter-departmental processes • Worked with cross-functional teams to evaluate and integrate new product features satisfying customer needs and minimizing project risks. • Adept in resolving business and technical issues throughout the Project Management cycle.• Led the most complex client-facing integration projects from inception to final product• Improved team productivity using Confluence to create a Wiki page, hosting full-cycle project management documentation.","duration":"Jan 2012 Nov 2019 7 years 11 months","duration_short":"7 years 11 months","end_date":"Nov 2019","start_date":"Jan 2012","subtitle":"Sterling","title":"Senior Project Manager / Manager"}],"url":"https://www.linkedin.com/company/sterlingcheck"},{"company":"SterlingBackcheck","company_id":"sterlingbackcheck","location":"New York","positions":[{"description":"A business analyst led system integrations by facilitating customers’ business specifications, testing activities, directing documentation of system processes and troubleshooting issues. Promoted to IT project manager responsible for leading cross-functional teams throughout all stages of software development life cycle (SDLC), data migration and platform consolidation projects. Served as single point of contact between Client, vendors, IT, internal business units, and communicated implementation activities to stakeholders and communities of interest● Led the Business Analysis effort worked with a development team built the company’s first integration framework, streamlining the ordering and fulfillment process● Orchestrated and managed on-schedule integration and consolidation of web applications, fulfillment systems, and client reporting functions into central service platform (PaaS) environment. Closely mapped client data migration/conversion processes and executed detailed testing scenarios to ensure functional and data integrity.● Spearheaded creation and training of 1st offshore Integration Testing (QA and vendor UAT) team in Mumbai, which resulted in 40% cost reduction and more than 25% increase in productivity.● Appointed Subject Matter Expert for ATS/HRIS Integration by quickly mastering client interviews, defining current customer/vendor workflows, identifying business and user issues and proposing solutions. ● Wrote HR-XML specifications and Web Services API’s, resulting in credible data quality, improved business intelligence, and standardized implementation processes within IT organization● Represented company as member of HR-XML Industry Consortium and created single sign-on use cases on behalf of Screenings workgroup, which received approval for future ratification and is now industry standard.● Received exceptional reviews for leadership and ability to drive successful results, while always promoting strong team culture and quality service.","duration":"Feb 2006 Dec 2011 5 years 11 months","duration_short":"5 years 11 months","end_date":"Dec 2011","start_date":"Feb 2006","subtitle":"SterlingBackcheck","title":"IT Project Manager / Business Anayst"}],"url":"https://www.linkedin.com/company/sterlingbackcheck"},{"company":"AT&T and Comprise Technology","company_id":"att","location":"Middletown New Jersey","positions":[{"description":"Managed multiple projects involving major Enterprise Operations Platform for provisioning implementation of company’s core network to ensure timely delivery. Prepared project schedules, milestone tracking and resource allocation. Designed and developed website to maintain team project information. Developed service description rules for various facilities and wrote equipment specifications within AT&T core network. Led troubleshooting of equipment profiles and service description rules. Created use cases, web screen specifications and wrote system requirements for retrieving service data.","duration":"Apr 2001 Sep 2004 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2004","start_date":"Apr 2001","subtitle":"AT&T and Comprise Technology","title":"Business Analyst Consultant / Project Manager"}],"url":"https://www.linkedin.com/company/att"},{"company":"IBM and Comprise Technology Inc.","company_id":"ibm","location":"","positions":[{"description":"Defined functional requirements and use cases for multiple projects. Gathered and developed user requirement specifications for iRecruiter application, developed test case for Candidate module of iRecruiter and successfully tested application. Developed user requirement specifications on behalf of IBM for AT&T’s provisioning implementation Operations System. Defined functional requirements and use cases for multiple projects. Gathered and developed user requirement specifications for iRecruiter application, developed test case for Candidate module of iRecruiter and successfully tested application. Developed user requirement specifications on behalf of IBM for AT&T’s provisioning implementation Operations System.","duration":"Sep 2000 Mar 2001 7 months","duration_short":"7 months","end_date":"Mar 2001","start_date":"Sep 2000","subtitle":"IBM and Comprise Technology Inc.","title":"Business Analyst Consultant"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Adecco","company_id":"adecco","location":"Melville, New York","positions":[{"description":"Adecco - Swiss multinational human resource company with network of 5,500 branches, in over 60 countriesSolicited and gathered user requirements and produced functional requirements and use cases for eConnect and eOrder Web applications. Created test case specifications and tested eOrder application. Designed and built Access databases tracking defects for multiple projects, resulting in improved defect traceability by 35%. Adecco - Swiss multinational human resource company with network of 5,500 branches, in over 60 countriesSolicited and gathered user requirements and produced functional requirements and use cases for eConnect and eOrder Web applications. Created test case specifications and tested eOrder application. Designed and built Access databases tracking defects for multiple projects, resulting in improved defect traceability by 35%.","duration":"Aug 1999 Sep 2000 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2000","start_date":"Aug 1999","subtitle":"Adecco","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/adecco"}]', '["Ruslan Desyatnikov “Haixia was one of my key QA Project Managers who was tasked with a very complicated and very difficult mission to establish QA Testing Integration function which was never operated under umbrella of Quality Assurance Department and transform it into the best-run offshore model vendor management program. With in less than 1 month Haixia was able to train 3rd party vendor (5 resources) with very planned and detailed training program which allowed to achieve quality testing coverage & support via offshore function with in less than 3 months. Haixia possesses very unique combination of very important IT skills. She is very technical, quality assurance oriented with solid planning, resource/tasks/project management skill set. She can be trusted and relied on to take on any assignment or tasks and it was a real pleasure working with Haixia for over 5 years side by side. If you want to have a quality oriented project manager who will deliver project with exceptional quality on time and with in a budget, Haixia is your solution.”","Adrian Iosifescu “I\'ve had the pleasure of working with Haixia and I truly appreciated her project management and quality assurance expertise, her focus on quality and timely deliverables, the thoughtful way of getting things done and the sharp focus on the success of our projects. Her experience, intelligence, the desire to succeed and a good sense of humor makes her a great contributor and a terrific colleague.”"]'] User: ['Jackie Checho', 'Specialties: Fluent in English and Spanish', 'Sr. Media Manager, Heineken', 'The HEINEKEN Company', '[{"company":"The HEINEKEN Company","company_id":"heineken","industry":"Food and Beverage Services","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The HEINEKEN Company","title":"Senior Media Manager"},{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The HEINEKEN Company","title":"Senior Media Manager"}],"url":"https://www.linkedin.com/company/heineken"},{"company":"dentsu luxe","company_id":null,"location":"NYC","positions":[{"description":"Client: LVMH - Hennessy Client: LVMH - Hennessy","duration":"Jan 2019 Aug 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2021","start_date":"Jan 2019","subtitle":"dentsu luxe","title":"Director, Planning"}],"url":""},{"company":"Carat","company_id":"carat","location":null,"positions":[{"description":"Clients: Mondelez, P&G","duration":"Nov 2015 Nov 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2018","start_date":"Nov 2015","subtitle":"Carat","title":"Associate Director, Communication Planning"},{"description":"Global Mastercard, Diageo","duration":"Nov 2013 Nov 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2015","start_date":"Nov 2013","subtitle":"Carat","title":"Supervisor, Communications Planning"},{"description":"Client: Diageo vodka, wine, and liqueur brands","duration":"Feb 2013 Nov 2013 10 months","duration_short":"10 months","end_date":"Nov 2013","start_date":"Feb 2013","subtitle":"Carat","title":"Communications Planner"}],"url":"https://www.linkedin.com/company/carat"},{"company":"Havas Media","company_id":"havas-media","location":"","positions":[{"description":"Clients: McDonald\'s, Autozone, Fox Deportes, Transitions Optical, Choice Hotels Clients: McDonald\'s, Autozone, Fox Deportes, Transitions Optical, Choice Hotels","duration":"Jan 2012 Feb 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2013","start_date":"Jan 2012","subtitle":"Havas Media","title":"Media Planner"}],"url":"https://www.linkedin.com/company/havas-media"},{"company":"Casanova Pendrill","company_id":"casanova-mccann","location":"","positions":[{"description":"Client: Nestle: Coffee-mate, Juicy Juice, Nescafe, Nido, Aguas Frescas, Maggi, La Lechera, Abuelita Client: Nestle: Coffee-mate, Juicy Juice, Nescafe, Nido, Aguas Frescas, Maggi, La Lechera, Abuelita","duration":"Sep 2010 Jan 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2012","start_date":"Sep 2010","subtitle":"Casanova Pendrill","title":"Jr. Media Planner"}],"url":"https://www.linkedin.com/company/casanova-mccann"},{"company":"Tribune Broadcasting","company_id":"tribune-broadcasting","location":"","positions":[{"description":"","duration":"May 2007 Aug 2007 4 months","duration_short":"4 months","end_date":"Aug 2007","start_date":"May 2007","subtitle":"Tribune Broadcasting","title":"Marketing & Research Intern"}],"url":"https://www.linkedin.com/company/tribune-broadcasting"}]', '["Ian Britt “After working with Jackie for only a week, I noticed that there was something special about her. After working with her for several months I knew that she\'d be a great asset to any team she joined. She worked extremely hard to make sure that her projects were completed on a timely basis - but more than that, she cared about her clients\' needs and fought to help them every step of the way, sometimes at the expense of her taking on significantly more work than was necessary. When she called in sick, she LITERALLY CALLED IN. We\'d get calls every couple of hours with her on the other end making sure her projects were moving forward in her absence. Jackie was a great worked and a great presence in the office. It\'s just not the same without her...”","Liz St. John “Jackie made a significant contribution to the account management department, and I can\'t speak highly enough of her commitment, hard work and thoroughness. Jackie always goes the extra mile to ensure that campaigns were coordinated completely between client and agency, and I had no hesitation in encouraging her to work directly with the client when the need arose. She is professional, articulate, innovative and completely reliable. A real pleasure to work with.”"]']### Assistant: The agent's job is to manage project stakeholders and cross-functional teams to define and achieve project goals, while controlling costs. Today, the user is reaching out to the agent because they need assistance in integrating media planning strategies into their project.
### Human: Agent: ['Michael Hill', 'I am a customer service veteran with 20 years of experience managing global contact centers and customer/agent experience in dynamic environments. My strengths include extensive knowledge of voice/CRM/WFM technology, strategic planning, client services, project management, annual and monthly budget forecasts, supervision of direct and indirect reports, and effective management of onshore and offshore outsource partners.', 'Senior Customer Success Executive at Zendesk', 'Zendesk', '[{"company":"Zendesk","company_id":"zendesk","industry":"Software Development","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"May 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2019","subtitle":"Zendesk","title":"Senior Customer Success Executive"}],"url":"https://www.linkedin.com/company/zendesk"},{"company":"Wag Labs Inc.","company_id":"wag-labs-inc-","location":"","positions":[{"description":"Director of Customer Service for Wag Labs. Responsible for day-to-day site management and strategic planning of North American customer care services and contact center initiatives,","duration":"Jun 2018 Nov 2018 6 months","duration_short":"6 months","end_date":"Nov 2018","start_date":"Jun 2018","subtitle":"Wag Labs Inc.","title":"Director, Customer Service"}],"url":"https://www.linkedin.com/company/wag-labs-inc-"},{"company":"Beachbody","company_id":"beachbody","location":"","positions":[{"description":"Director of Call Center Systems for Beachbody. Responsible for strategic planning, development and maintenance of global technology at multiple offshore, nearshore, and onshore contact center locations.","duration":"May 2016 May 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2018","start_date":"May 2016","subtitle":"Beachbody","title":"Director, Call Center Systems"}],"url":"https://www.linkedin.com/company/beachbody"},{"company":"Nexon","company_id":"nexon","location":"","positions":[{"description":"Director of Customer Support for Nexon America. Responsible for budgeting and delivery of multiple service solutions including chat, web, forum, investigations and escalations processes.","duration":"Jan 2013 May 2016 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2016","start_date":"Jan 2013","subtitle":"Nexon","title":"Director, Customer Support"}],"url":"https://www.linkedin.com/company/nexon"},{"company":"CyberDefender","company_id":"businesshangouts","location":null,"positions":[{"description":"Call center operations for CyberDefender sales, technical and customer services reporting to President of Call Center. Responsible for annual budgeting, strategic planning and technical organizations within the call center.","duration":"Sep 2011 Jun 2012 10 months","duration_short":"10 months","end_date":"Jun 2012","start_date":"Sep 2011","subtitle":"CyberDefender","title":"Vice President, Call Center Operations"},{"description":"Domestic call center operations for CyberDefender sales, technical and customer services reporting to SVP of Call Center. Responsible for strategic and corporate planning of all customer service and call center initiatives.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"CyberDefender","title":"Senior Director, Call Center Operations"}],"url":"https://www.linkedin.com/company/businesshangouts"},{"company":"Activision","company_id":"activision","location":"","positions":[{"description":"Department head of global field operations for Activision Customer Service, reporting to SVP of Worldwide Studios. Responsible for strategic and corporate planning of all global service initiatives.","duration":"Jun 1999 Mar 2011 11 years 10 months","duration_short":"11 years 10 months","end_date":"Mar 2011","start_date":"Jun 1999","subtitle":"Activision","title":"Senior Manager, Global Customer Service"}],"url":"https://www.linkedin.com/company/activision"}]', '["“I had the privilege of working alongside Michael Hill when he was Director of Contact Center Systems at Beachbody. Michael understands call center operations and the nuances of technology very well, making him the perfect fit for his role. Together we designed and implemented pioneering tool-sets that enhanced customer service at Beachbody and are still in use to this day. Michael is a thoughtful, collaborative and visionary leader who is very service-oriented. My best wishes to Michael!”","“Michael led the IT team that supported me at Beachbody and was an integral part of my leadership team. Not only did he insure that our systems were functioning optimally, but more importantly was a key driver in launching new channels and capabilities that have dramatically increased our net promoter scores and significantly reduced our cost to serve. He is extremely collaborative, focused in driving the key business priorities and resourceful in finding solutions despite any barriers. Michael would be a great tech lead for any senior executive managing a large and growing customer support team.”"]'] User: ['Lauren Bay', 'Marketing professional with a love for travel, art, studying the Spanish language, and transforming businesses with effective marketing strategies.', 'Content and ABM Campaign Manager at Wunderman Thompson', 'Wunderman Thompson', '[{"company":"Wunderman Thompson","company_id":"wunderman-thompson-","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Wunderman Thompson","title":"Content and ABM Campaign Manager"},{"description":"","duration":"Mar 2019 Mar 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2020","start_date":"Mar 2019","subtitle":"Wunderman Thompson","title":"Global Social Media Manager"}],"url":"https://www.linkedin.com/company/wunderman-thompson-"},{"company":"Wunderman","company_id":"wunderman","location":"","positions":[{"description":"","duration":"Sep 2018 Mar 2019 7 months","duration_short":"7 months","end_date":"Mar 2019","start_date":"Sep 2018","subtitle":"Wunderman","title":"Global Social Media Manager"}],"url":"https://www.linkedin.com/company/wunderman"},{"company":"POSSIBLE","company_id":"possible-com","location":null,"positions":[{"description":"","duration":"Aug 2017 Mar 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2019","start_date":"Aug 2017","subtitle":"POSSIBLE","title":"Global Marketing Communications Specialist"},{"description":"","duration":"Dec 2015 Aug 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2017","start_date":"Dec 2015","subtitle":"POSSIBLE","title":"Marketing Coordinator"},{"description":"","duration":"Jul 2015 Dec 2015 6 months","duration_short":"6 months","end_date":"Dec 2015","start_date":"Jul 2015","subtitle":"POSSIBLE","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/possible-com"},{"company":"Washington State University - International Center","company_id":"washington-state-university","location":"Compton Union Building L46 Pullman, WA 99163","positions":[{"description":"","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"Washington State University - International Center","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/washington-state-university"},{"company":"American Advertising Federation","company_id":"aafnational","location":"Washington State University - District 11 with Daniel Petek","positions":[{"description":"STUDENT CREATIVE DIRECTOR-Led a group of 15 creative, innovative and driven people to develop an advertising campaign for the NSAC competition -Developed print advertisements, application designs and website layouts -Inspired and motivated the team to complete the project during stressful work sessions","duration":"Aug 2014 May 2015 10 months","duration_short":"10 months","end_date":"May 2015","start_date":"Aug 2014","subtitle":"American Advertising Federation","title":"Student Creative Director"}],"url":"https://www.linkedin.com/company/aafnational"}]', '["“I would recommend Lauren Bay to anyone and any team. She has been so pleasant to work with over the years - her communication style and can-do attitude makes any project she\'s on run so seamlessly. Her approach to copywriting, social media, campaigns, and marketing in general is creative yet strategic and she always keeps the target audience in mind. It has been incredible to watch Lauren progress her skills and her career at POSSIBLE and Wunderman Thompson, taking the reins on many different tasks and leading them with efficiency, even when it might be out of her comfort zone. I would be thrilled if I get to work with Lauren again someday.”","“I’ve worked with Lauren daily since I hired her as POSSIBLE’s marketing intern in July 2015. I was immediately impressed with her professionalism, self-sufficient work style, and willingness to dive into and take lead on any project - event planning, project management, marketing communication, learning and utilizing our complicated CMS from the ground up - she successfully hit the ground running with minimal supervision on it all. Lauren quickly made herself indispensable to me and everyone she collaborates with at POSSIBLE on the global marketing team and locally in Seattle. She is known for her attention to detail and strong work ethic, as well as her brilliant personality. She is eager to learn and truly cares about the success of the agency, it shows in her work every day. Lauren is one of a kind and an invaluable team member – I can’t imagine life at POSSIBLE without Lauren and would highly recommend her to anyone.”"]']### Assistant: The agent's job is to manage global contact centers and customer/agent experience, and today the user is reaching out to the agent because they need assistance in developing effective marketing strategies for their business.
### Human: Agent: ['Kelly Moss', 'Clinical Research Professional with a demonstrated history of working in the health care and biotechnology industry. Skilled in Good Clinical Practice (GCP), FDA Regulations, Customer Service, and Site Management. Graduated from UC Davis, Go Ags!', 'Clinical Research Associate II at PPD', 'PPD', '[{"company":"PPD","company_id":"ppd","industry":"Research Services","location":"Los Angeles Metropolitan Area","positions":[{"description":"","duration":"Dec 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Dec 2020","subtitle":"PPD","title":"Clinical Research Associate II"}],"url":"https://www.linkedin.com/company/ppd"},{"company":"IQVIA","company_id":"iqvia","location":null,"positions":[{"description":"","duration":"Sep 2019 Dec 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2020","start_date":"Sep 2019","subtitle":"IQVIA","title":"Clinical Research Associate I"},{"description":"Support the clinical project team in the following areas:- Accurately update and maintain clinical systems within project timelines.- Prepare, handle, distribute, file, and archive clinical documentation and reports.- Review of study files periodically for accuracy and completeness.- Prepare, handle, and distribute clinical trials supplies, and maintenance of tracking information.- Track and manage Case Report Forms (CRFs), queries, and clinical data flow.- Act as central contact for the clinical team for designated project communications, correspondence, and associated documentation.- Perform administrative tasks to support team members with clinical trial execution as needed.","duration":"May 2018 Aug 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2019","start_date":"May 2018","subtitle":"IQVIA","title":"Clinical Trials Assistant 2"}],"url":"https://www.linkedin.com/company/iqvia"},{"company":"Intertek","company_id":"intertek","location":null,"positions":[{"description":"- Performed ELISA assays according to GLP guidelines.- Developed and validated analytical assays to meet final requirements of QAU review and release.- Wrote final validation reports and QC raw data to go into the report. Organized raw data notebooks.- Responsible for general lab safety with regard to employees and clients.- Responsible for keeping accurate inventory of supplies for laboratory operations.- Responsible for accurate record keeping with regards to sponsor’s samples, data and reports.","duration":"Apr 2018 May 2018 2 months","duration_short":"2 months","end_date":"May 2018","start_date":"Apr 2018","subtitle":"Intertek","title":"Project Analyst"},{"description":"- Manage day-to-day operational aspects of a clinical research central lab by maintaining lab organization, preparing buffers, ordering supplies, and scheduling maintenance appointments. - Work with a variety of colleagues including principle investigators, project coordinators, project analysts, and QA/QC to solve problems such as protocol deviations, gaps in lab equipment supplies, and documentation corrections for GLP and audit purposes. - Troubleshoot laboratory equipment, analyze raw data in Microsoft Excel, and then condense findings in a calibration report. - Revise company standard operating procedures (SOPs) and help enforce standard practices. - Maintain record management systems in preparation for audits.","duration":"Nov 2017 Mar 2018 5 months","duration_short":"5 months","end_date":"Mar 2018","start_date":"Nov 2017","subtitle":"Intertek","title":"Laboratory Assistant"},{"description":"- Received specimens for Phase III and IV clinical trials and ensured data quality of accompanying documentation. - Used a high level of detail orientation to catch and report document discrepancies. - Prepared labels that match client information, and assigned freezer locations for specimens. - Maintained a highly organized storage system for over 500,000 specimens. - Trained in GLP, GCP, FDA policies, and company SOPs that regulate clinical trials. Used MS Word, Excel, and Outlook daily.","duration":"Apr 2017 Nov 2017 8 months","duration_short":"8 months","end_date":"Nov 2017","start_date":"Apr 2017","subtitle":"Intertek","title":"Sample Management Associate"}],"url":"https://www.linkedin.com/company/intertek"},{"company":"Olive Garden","company_id":"olivegarden","location":"Greater San Diego Area","positions":[{"description":"","duration":"Feb 2017 Mar 2017 2 months","duration_short":"2 months","end_date":"Mar 2017","start_date":"Feb 2017","subtitle":"Olive Garden","title":"Hostess"}],"url":"https://www.linkedin.com/company/olivegarden"},{"company":"Watermelon Music","company_id":"watermelon-music","location":"Davis, California","positions":[{"description":"Handled all decisions of the orchestra department including product selection and organization of over 1,000 products. Monitored and maintained supply inventory and placed orders as needed. Served as sales specialist for the orchestra department by presenting products to customers, explaining product benefits, and assisting customers pick the instrument best suited for them. Gathered appropriate information from appropriate sources to assist in resolving customer questions. Acted as liaison to all orchestra clients and customers, and maintained correspondence with nationwide music companies such as Yamaha and Eastman. Assisted a team in identifying issues and executing detailed plans to increase store profitability. Prioritized and completed multiple projects in a timely manner while retaining attention to detail and remaining flexible to changes. Organized and tracked departmental expenses by using Microsoft Word and Excel. Processed invoices, handled shipping and tracking, answered telephone calls, and performed other administrative tasks. Greeted and directed visitors and offered immediate assistance. Communicated well with customers, clients, and team members. Operated cash registers and provided excellent customer service in a fast-paced work environment.","duration":"Apr 2014 Sep 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2016","start_date":"Apr 2014","subtitle":"Watermelon Music","title":"Orchestra Department Manager"}],"url":"https://www.linkedin.com/company/watermelon-music"},{"company":"UC Davis Student Academic Success Center","company_id":"uc-davis","location":"Davis, CA","positions":[{"description":"- Helped students learn biochemistry basics such as amino acids, protein structures and functions. - Worked with students both individually and in groups. - Adapted to all learning styles and levels of understanding. - Helped students learn biochemistry basics such as amino acids, protein structures and functions. - Worked with students both individually and in groups. - Adapted to all learning styles and levels of understanding.","duration":"Sep 2015 Jun 2016 10 months","duration_short":"10 months","end_date":"Jun 2016","start_date":"Sep 2015","subtitle":"UC Davis Student Academic Success Center","title":"Biochemistry Tutor"}],"url":"https://www.linkedin.com/company/uc-davis"}]', '["David Jenkins “Balancing cool and collected with warm and engaging, Kelly is an ideal team leader. Whether remote or on-site, Kelly is a whirlwind of communication, ensuring that everyone is on the same page. While running point on multiple projects, she is still able to go above and beyond to help her team reach their own milestones. Kelly is always flexible when project requirements evolve, and a graceful communicator with management, site staff and Principal Investigators. Her infectious passion for learning has inspired my own personal development. As a team member or a leader, Kelly earns my highest recommendation.”","Lily Partida “I worked closely with Kelly for about 8 months in the Sample Management department at Intertek. She is a very dependable individual and worked quickly and efficiently to keep up with the continuous influx of samples to process. I was particularly impressed with her ability to pick out the smallest details that others would miss. It was a great experience working with her and I think Kelly would be a great asset to any team!”"]'] User: ['Gretchen Koenigs, MPH', 'I am a highly driven graduate of the University of Minnesota, with a Masters of Public Health in Epidemiology with an interest in pursuing a career in chronic disease epidemiology. I am a diligent, dependable employee with a good work ethic and positive attitude.', 'Research Program Coordinator at CIBMTR', 'Medical College of Wisconsin', '[{"company":"Medical College of Wisconsin","company_id":"medical-college-of-wisconsin","industry":"Higher Education","location":"","positions":[{"description":"","duration":"Mar 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Medical College of Wisconsin","title":"Research Program Coordinator, Center for International Blood & Marrow Transplant Research (CIBMTR)"}],"url":"https://www.linkedin.com/company/medical-college-of-wisconsin"},{"company":"broadstreet + covid-19 data project","company_id":"broadstreet-institute","location":"","positions":[{"description":"","duration":"Feb 2021 Aug 2021 7 months","duration_short":"7 months","end_date":"Aug 2021","start_date":"Feb 2021","subtitle":"broadstreet + covid-19 data project","title":"Health Equity Data Intern"}],"url":"https://www.linkedin.com/company/broadstreet-institute"},{"company":"Minnesota Department of Health","company_id":"mnhealth","location":"","positions":[{"description":"","duration":"Jan 2020 Aug 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2021","start_date":"Jan 2020","subtitle":"Minnesota Department of Health","title":"SAGE Cancer Screening Program Data Entry"}],"url":"https://www.linkedin.com/company/mnhealth"},{"company":"Lineagen","company_id":"lineagen","location":"Salt Lake City, UT","positions":[{"description":"","duration":"Sep 2017 Jul 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2019","start_date":"Sep 2017","subtitle":"Lineagen","title":"Genetic Counselor Assistant"}],"url":"https://www.linkedin.com/company/lineagen"},{"company":"Cowles Library","company_id":null,"location":"Des Moines, Iowa Area","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Cowles Library","title":"Student Worker All Services Department"}],"url":""},{"company":"Drake University Office of Student Financial Planning","company_id":null,"location":"Des Moines, Iowa Area","positions":[{"description":"","duration":"Feb 2015 May 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2017","start_date":"Feb 2015","subtitle":"Drake University Office of Student Financial Planning","title":"Records Assistant/Front Desk Coverage"}],"url":""},{"company":"Little Read Book","company_id":null,"location":"Wauwatosa, WI","positions":[{"description":"","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"Little Read Book","title":"Seasonal Sales Associate"}],"url":""},{"company":"Wisconsin Garden & Pet Supplies","company_id":null,"location":"Wauwatosa, WI","positions":[{"description":"","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"Wisconsin Garden & Pet Supplies","title":"Seasonal Plant Shop Associate"}],"url":""},{"company":"Wisconsin Garden & Pet Supplies","company_id":null,"location":"Wauwatosa, WI","positions":[{"description":"","duration":"May 2014 Jul 2014 3 months","duration_short":"3 months","end_date":"Jul 2014","start_date":"May 2014","subtitle":"Wisconsin Garden & Pet Supplies","title":"Seasonal Plant Shop Associate"}],"url":""}]', '["Tracy Flood, MD, PhD “I would like to give Gretchen the highest possible recommendation. I worked with Gretchen during the pandemic while she was a Health Equity Data Intern on The COVID-19 Data Project by BroadStreet. Gretchen has a high amount of personal integrity who sets high standards for herself as well as being a kind and courageous person. This has made her an outstanding and valued team member on a remote, global team doing longitudinal data entry on a large, crowdsourced dataset. Gretchen has a few unique skills that have also helped her to stand out. First of all, she knows how to organize her days and weeks incredibly well. She is a naturally skilled project manager and researcher. She able to lay out a goal and timeline and to deliver on that goal. Secondly, Gretchen is incredibly skilled in data and analytics thanks to her training and work experiences. It is a unique combination of skills when someone is a good team member, an organized leader, and is talented with numbers.”","Naomi Jiter, MPH “Gretchen is an extremely dedicated and efficient worker. I have gotten to know Gretchen as a classmate in the Epidemiology MPH program at UMN and while I didn\'t work directly with her, we have also held similar positions at MDH and BroadStreet\'s COVID-19 Data Project during this time. I have always been impressed by her resourcefulness, her good-natured attitude, and her reliability, and I am confident she would be a important contributor to any team. ”"]']### Assistant: The agent's job is to conduct clinical research and manage sites, while today the user is reaching out to the agent because they need assistance with data analysis for a chronic disease epidemiology study.
### Human: Agent: ['Phil McGuire', '21 years of experience implementing technology-driven solutions in a variety of business settings. Results driven leader with strong program management, business analysis, product management, project management, strategic planning, and customer relationship skills. Specialties: Program Management, Project Management, Product Management, SCRUM, Software Requirements Elicitation and Analysis, Requirements Documentation, Pre and Post Implementation Support, Business Analysis, Budgeting and Cost-Management, Vendor Management and Selection, Educational Technology, Software Engineering (.NET, SQL, HTML, XML, CSS, Various IDEs)', 'VP, K12 Technology at Cengage', 'Cengage', '[{"company":"Cengage","company_id":"cengage-learning","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Jul 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Cengage","title":"VP, K12 Technology"},{"description":"Built and managed a cross-platform delivery team consisting of 40+ onshore, and offshore software engineers, project leads, business / system analysts and quality engineers to ensure high quality, on-time, on-budget delivery for enterprise-grade K12 and English Language Teaching content and learning management platforms. Transition in-flight project teams from waterfall methodologies to agile practices with a focus on continuous delivery over strict processes.","duration":"Jun 2013 Jul 2017 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jul 2017","start_date":"Jun 2013","subtitle":"Cengage","title":"Sr. Director, Software Development - NGL, ELT & K-12"},{"description":"End-to-end management of the Software Development Life-cycle. Provide pre and post-sales support engaging a wide range of roles to verify that products and systems meet user needs and to identify new opportunities. Directly managing a team of project managers responsible for the Cengage’s professional and academic product development and implementation.","duration":"Jun 2006 Jun 2013 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2013","start_date":"Jun 2006","subtitle":"Cengage Learning","title":"Manager, Project Management"}],"url":"https://www.linkedin.com/company/cengage-learning"},{"company":"Thomson Delmar Learning","company_id":"thomson-delmar-learning","location":"","positions":[{"description":"","duration":"2000 2006 6 years","duration_short":"6 years","end_date":"2006","start_date":"2000","subtitle":"Thomson Delmar Learning","title":"Project Manager"}],"url":"https://www.linkedin.com/company/thomson-delmar-learning"}]', '["Kristen Davis “Phil is one of those rare individuals that understands technology based solutions to a detailed level, yet equally masters high level business strategy. He easily explains complex processes so that all stakeholders understand proposed solutions and goes the extra mike to ensure success. He is one of the most talented leaders that I have had the pleasure of working with in my career.”","LinkedIn User “I would like to take the opportunity to offer an official recommendation for Mr. Phil McGuire as the senior Project Manager for Cengage Learning. Phil joined our company 10 ago. His record in managing high profile projects with multiple cross functional teams is superior to the many project managers I have worked with in the past. He proved his mettle with every stepping stone with his excellent leadership qualities. He has been an enthusiastic, inspiring and motivating leader. He has strong dedication and takes incredible initiative to do work effectively and efficiently. I believe that Phil has all the abilities and qualities which are required for the position of a senior technical project or program manager. I highly recommend Phil McGuire, and I am grateful for his work on my portfolio, but above all his friendship.”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']### Assistant: The agent's job is to manage program and project management for a K12 technology company, and today the user is reaching out to the agent because they need assistance with understanding data and determining the ROI of a campaign.
### Human: Agent: ['Don White', '12 years of Program/project management 5 years of Global project management 5 years of material logistics 3 years budget managment 3 years evironmental remediation 3 years ministry management Specialties: Planning, Managing ambiquity, project management, teaching', 'Program Quality Manager at General Motors', 'General Motors', '[{"company":"General Motors","company_id":"general-motors","industry":"Automotive","location":null,"positions":[{"description":"","duration":"Apr 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Apr 2019","subtitle":"General Motors","title":"Program Quality Manager"},{"description":"Overall Global Project Management responsibility for On Road Vehicle Testing","duration":"Aug 2014 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Aug 2014","subtitle":"General Motors","title":"Global Project Manager - ORVT"},{"description":"","duration":"Feb 2013 Jul 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2014","start_date":"Feb 2013","subtitle":"General Motors","title":"Supervisor - Material Readiness"},{"description":"","duration":"Nov 1999 Feb 2013 13 years 4 months","duration_short":"13 years 4 months","end_date":"Feb 2013","start_date":"Nov 1999","subtitle":"General Motors","title":"Launch Manager"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"Lake Louise Church of the Nazarene","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2006 May 2009 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2009","start_date":"Jan 2006","subtitle":"Lake Louise Church of the Nazarene","title":"Associate Pastor"}],"url":""},{"company":"Hawtal Whiting","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1996 Nov 1999 3 years 6 months","duration_short":"3 years 6 months","end_date":"Nov 1999","start_date":"Jun 1996","subtitle":"Hawtal Whiting","title":"Material Analyst"}],"url":""},{"company":"Michigan Environmental Auditors","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 1994 Jul 1996 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 1996","start_date":"Nov 1994","subtitle":"Michigan Environmental Auditors","title":"Industrial Hygenist"}],"url":""},{"company":"US Army","company_id":"us-army","location":"","positions":[{"description":"","duration":"Mar 1990 Mar 1994 4 years 1 month","duration_short":"4 years 1 month","end_date":"Mar 1994","start_date":"Mar 1990","subtitle":"US Army","title":"Patriot Missle Crew Member 24T10"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Mark Jackson “Don White has always executed his tasks with the highest level of accuracy and integrity. His communication is timely, complete, and provided to the appropriate personnel. His focus has been to do what is best for the vehicle while managing to adhere to program timing. Don is the ultimate team player that is willing and able to perform as a leader for his area of responsibility.”","Tom Zorn “Don is a highly organized, strategic thinker who has achieved those traits through his fundamentally strong work ethic. Among his other characteristics is a drive for lifelong learning while meeting and surpassing the tactical the demands of his daily work requirements. As with all Don\'s achievements, whether personal or professional, his integrity is both a core part of his life and a driving factor in his continued success.”"]'] User: ['Taylor Norton', 'My name is Taylor Norton, I am a General Sales Manager with Sam Leman Automotive Group. Toyota Certified, GM certified, 8+ Years Chrysler certified as well as Mitsubishi Motors Certified. 15 years of automotive dealership experience.', 'General Sales Manager at Sam Leman Automotive', 'Sam Leman Toyota of Bloomington', '[{"company":"Sam Leman Toyota of Bloomington","company_id":null,"location":"Bloomington, Illinois, United States","positions":[{"description":"","duration":"2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2019","subtitle":"Sam Leman Toyota of Bloomington","title":"General Sales Manager"}],"url":""},{"company":"Highway Chevrolet Buick GMC","company_id":"highway-chevrolet-buick-gmc","location":"Elpaso, IL","positions":[{"description":"","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"Highway Chevrolet Buick GMC","title":"General Sales Manager"}],"url":"https://www.linkedin.com/company/highway-chevrolet-buick-gmc"},{"company":"Douglas Dodge","company_id":"douglas-dodge","location":null,"positions":[{"description":"Overseeing of operations, vehicle purchasing, business management, profit control, vehicle reconditioning, and employee management.","duration":"Oct 2013 Jun 2019 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jun 2019","start_date":"Oct 2013","subtitle":"Douglas Dodge","title":"Sales Manager"},{"description":"","duration":"Jun 2011 Oct 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2013","start_date":"Jun 2011","subtitle":"Douglas Dodge","title":"National/Local Sales/Leasing Associate-Internet Sales"}],"url":"https://www.linkedin.com/company/douglas-dodge"},{"company":"O\'Brien Mitsubishi of Normal","company_id":"o%27brien-mitsubishi-of-normal","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"","duration":"Mar 2009 Jun 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2012","start_date":"Mar 2009","subtitle":"O\'Brien Mitsubishi of Normal","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/o%27brien-mitsubishi-of-normal"}]', '["Rick Waldschmidt “Taylor is a motivated and caring sales associate who exemplifies professionalism in all his business activities. Taylor is also courteous and caring with everyone he comes in contact with. I personally recommend Taylor Norton if you need help finding the right vehicle you need or want.”","Bill Norton “Polite, knowledgeable, sales associate willing to go the extra mile for your automotive wants and needs.”"]']### Assistant: The agent's job is to manage program quality at General Motors, and today the user is reaching out to the agent because they need assistance with purchasing a vehicle.
### Human: Agent: ['Arthur F Kerckhoff III', 'Both my professional career and personal life are defined by the relationships that have been cultivated with some of my favorite people in the world.It didn’t take me long to figure it out, either. Before starting my own company in 1983 and seeing it become the incredible company it is today, I realized that the people I surrounded myself with would be the key to my success. Luckily enough, I found some pretty amazing ones. I am proud to have ushered hundreds of people through the doors of both Wordhandlers and Gabriel Group over the past few decades and to have had a hand in their development as professionals and as people. More than any other award, accolade or accomplishment, it is this that makes me feel the most honored. From direct mail to strategy development and even fulfillment, I am immensely gratified by the outstanding services we provide to our clients at GG, but it’s our people that have my passion. To learn more about Gabriel Group and the associates who make it such an exceptional place to work and work with, contact me at art.kerckhoff@gabrielgroup.com or 314.743.5703.', 'Founder and Principal at Gabriel Group', 'Gabriel Group', '[{"company":"Gabriel Group","company_id":"gabriel-group","industry":"Marketing and Advertising","location":"","positions":[{"description":"• Connect Gabriel associates to key relationships and new business opportunities• Represent Gabriel in the community and industry as appropriate• Remain a positive force reinforcing Gabriel’s Core Values and helping to celebrate successes• Participate in Gabriel strategic planning process • Connect Gabriel associates to key relationships and new business opportunities• Represent Gabriel in the community and industry as appropriate• Remain a positive force reinforcing Gabriel’s Core Values and helping to celebrate successes• Participate in Gabriel strategic planning process","duration":"Oct 2002 - Present 19 years 2 months","duration_short":"19 years 2 months","end_date":"Present","start_date":"Oct 2002","subtitle":"Gabriel Group","title":"Founder and Principal"}],"url":"https://www.linkedin.com/company/gabriel-group"},{"company":"The Wordhandlers, Inc.","company_id":null,"location":"","positions":[{"description":"• Assisted with preparation and execute strategy and budget• Focused on improving workflow process – Sales, Strategy, Account Management, Data Production, Lettershop, Hand Finishing, Fulfillment and Warehouse• Evaluated production capabilities and prepare personnel, software and equipment• Assisted sales with sales opportunities • Assisted with preparation and execute strategy and budget• Focused on improving workflow process – Sales, Strategy, Account Management, Data Production, Lettershop, Hand Finishing, Fulfillment and Warehouse• Evaluated production capabilities and prepare personnel, software and equipment• Assisted sales with sales opportunities","duration":"Feb 1983 Oct 2002 19 years 9 months","duration_short":"19 years 9 months","end_date":"Oct 2002","start_date":"Feb 1983","subtitle":"The Wordhandlers, Inc.","title":"Founder and President"}],"url":""},{"company":"Sterling Distributing Company","company_id":null,"location":"Greater St. Louis Area","positions":[{"description":"","duration":"Jan 1980 Feb 1983 3 years 2 months","duration_short":"3 years 2 months","end_date":"Feb 1983","start_date":"Jan 1980","subtitle":"Sterling Distributing Company","title":"Vice President, General Manager"}],"url":""},{"company":"A.G. Edwards & Sons","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1974 Jan 1980 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jan 1980","start_date":"Jan 1974","subtitle":"A.G. Edwards & Sons","title":"Vice President, Financial Advisor"}],"url":""}]', '["Laura Vaughn “I\'ve worked for Art for over 9 years. He has been an inspiration to me as well as a great sales mentor. I honestly believe that I would not be where I am today had it not been for my relationship with him. He is an excellent resource for information and if he can\'t help you get what you need, he will direct you to a person that can. He has never once tried to hold me back in my ambitions. He has always pushed me to be better. I owe him a big \\"Thank You.\\" One of the best guys you will ever know or do business with in a lifetime.”","Paul Adrignola “Art\'s work comes to us not only in a graphically pleasing manner, but is technically competent as well. The work is always well defined, clearly described and smooth to produce.”"]'] User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to connect Gabriel associates to key relationships and new business opportunities, and today the user is reaching out to the agent because they need assistance with improving their email marketing strategies and exploring potential collaboration opportunities with Gabriel Group.
### Human: Agent: ['Jeremiah Potter', 'Experienced Consultant, leveraging a lifetime of knowledge in Business. Proven leadership in the Elevator/Escalator, Construction and Facilities Management industries. Outstanding P&L oversight history. Specializations include business management, new construction and existing building Vertical Transportation design, Building Repurposing, Elevator and Escalator Modernization, Elevator Maintenance Management services, Feasibility and Acquisition Studies. I’m a relentless problem solver. My approach to business is to overdeliver my services, make every effort to meet my Client expectations with the highest regard to ethics, trust and transparency. Have a successful track record seeking and engaging new clients, building rapport with day to day contacts, developing long-term relationships with colleagues, and Senior Managers. Well-versed in contract negotiation, Project Management, and successful project completion. Experience with CRM softwares and proficient in most Microsoft applications, including Office 365, Word, PowerPoint, Excel, and many Internet applications. Specialties: Avid writer, Business Strategy, and Consultation, Operations, Elevator and Escalator design for new and existing buildings, Maintenance Management, Procurement of Restaurant kitchen equipment, HVAC & Refrigeration equipment, and Contract Negotiation.', 'Vertical Transportation Consultant, Modernization & Service', 'VDA Elevator and Escalator Consulting', '[{"company":"VDA Elevator and Escalator Consulting","company_id":"vdaglobal","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"VDA Elevator and Escalator Consulting","title":"Manager, Modernization & Service"}],"url":"https://www.linkedin.com/company/vdaglobal"}]', '["Carrie Frobe “Jeremiah is a intellegent, dedicated, and hardworking individual who stops at nothing to get the job done and to get the job done right. He was the best Facilities Manager that I have ever worked with. You need Jeremiah on your team!”","Joseph Campbell “When Jeremiah arrived in Akron, OH he made an immediate impact by being fantastic team member and leader with a strong work ethic. While learning a challenging new position, he pursued his MBA at a top tier school on his own time which I have nothing but respect for. His employees respect him and he drives results which can be quite challenging when managing union employees. Jeremiah is a great addition to any team!”","Mark L. Shy “I had the opportunity to work Jeremiah as we renovated multiple Max & Erma\'s units. We also worked with him through our Facilities Maintenance Department on \\"day to day\\" store maintenance issues. Jeremiah has the rare blend of field experience combined with education and practical management qualities. I would highly recommend him for any facilities project that you may have.”","Robin Yocum “Simply stated, you would love to have Jeremiah as an employee or colleague. I worked with Jeremiah for years while a consultant to Max & Erma\'s Restaurants.He is easy to work with, conscientious and diligent in his efforts. He would make a great addition to any team.”","Bob Davis “When a winning player emerges on a team and becomes a leader without a title there is a level of respect and admiration from all the associates of a company that can not be matched, it is powerful. Jeremiah Potter is a growing leader and I was there with him when it started. He is a talented customer driven individual who has the commitment and energy to make any situation a success. Jeremiah grew and rose up in a struggling organization because of his can do attitude and professional service to the most important people, his customers. As a friend and mentor I am enjoying watching his career progress and accomplishments pile up!”","Jim Howenstein “I have had the opportunity to work with Jeremiah over the last several years and it doesn\'t take long to see the value he creates daily for Max and Erma\'s. Jeremiah is a very hardworking, responsive and dedicated professional and is well respected by all who work with him. He has a great business mind and posseses the ability to make great decisions. I would recommend him without hesitation.”","Rob Foraker “From the time Jeremiah joined Max & Erma\'s, his impact on the company was immediately felt. His determination to be successful is his greatest asset. His personality allowed him freedom to accept change and make change happen. He is constantly striving to make the organization and himself better. He is hard working, knowledgable, and will be a good leader as his career advances. Not only that, but he is a really great guy to work with. He will be an asset wherever his career takes him.”","Rob Lindeman “Jeremiah is a rare find today. He is a hard-working young man that takes initiative in improving his key areas of responsibility as well as other opportunities he is not directly responsible. He relates very well to our stores needs, our people, and our corporate objectives. I have been very impressed with his growth, positive attitude, and work ethic. I can\'t say enough positive about Jeremiah.”","Andrew Boothby “Jeremiah is a joy to work with and always has a positive attitude. One of his largest strengths is his ability to work with our stores and vendors to create real solutions. His experience in construction gives many insights into maintaining our facilities.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide consultation and event management services, and today the agent is reaching out to the user because they need assistance in planning a high-profile client event.
### Human: Agent: ['Eric Plautz', 'Specialties: Business Planning & Inventory Management, Retail Merchandising & Assortment, Industry & Competitive Analytics, Strategic Application Development, Sales Operations, Project Management', 'President at Mederer of North America, Inc.', 'Mederer of North America, Inc.', '[{"company":"Mederer of North America, Inc.","company_id":"efrutti","industry":"Manufacturing","location":"Greater Chicago Area","positions":[{"description":"","duration":"May 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"May 2020","subtitle":"Mederer of North America, Inc.","title":"President"}],"url":"https://www.linkedin.com/company/efrutti"},{"company":"IRI","company_id":"iri-","location":"United States","positions":[{"description":"","duration":"Apr 2019 Apr 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2020","start_date":"Apr 2019","subtitle":"IRI","title":"Strategic Analytics Principal"}],"url":"https://www.linkedin.com/company/iri-"},{"company":"HARIBO of America, Inc.","company_id":"haribo-of-america-inc-","location":null,"positions":[{"description":"","duration":"Jan 2017 Apr 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2019","start_date":"Jan 2017","subtitle":"HARIBO of America, Inc.","title":"Sales and Demand Planning Director"},{"description":"","duration":"Aug 2015 Jan 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2017","start_date":"Aug 2015","subtitle":"HARIBO of America, Inc.","title":"Director; Sales and Operations Planning, PMO"},{"description":"","duration":"Oct 2014 Aug 2015 11 months","duration_short":"11 months","end_date":"Aug 2015","start_date":"Oct 2014","subtitle":"HARIBO of America, Inc.","title":"Manager Customer Marketing"}],"url":"https://www.linkedin.com/company/haribo-of-america-inc-"},{"company":"Nielsen","company_id":"nielsen","location":null,"positions":[{"description":"","duration":"Oct 2010 Oct 2014 4 years 1 month","duration_short":"4 years 1 month","end_date":"Oct 2014","start_date":"Oct 2010","subtitle":"Nielsen","title":"Associate Client Director"},{"description":"","duration":"Apr 2008 Sep 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2010","start_date":"Apr 2008","subtitle":"Nielsen","title":"Retail Client Manager"}],"url":"https://www.linkedin.com/company/nielsen"},{"company":"Walgreens","company_id":"walgreens","location":null,"positions":[{"description":"","duration":"Jun 2006 Apr 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2008","start_date":"Jun 2006","subtitle":"Walgreens","title":"Category Planning Analyst"},{"description":"","duration":"May 2005 Jun 2006 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2006","start_date":"May 2005","subtitle":"Walgreens","title":"Senior Analyst"}],"url":"https://www.linkedin.com/company/walgreens"},{"company":"Kohl\'s Department Stores","company_id":"kohls-department-stores","location":null,"positions":[{"description":"","duration":"Mar 2005 May 2005 3 months","duration_short":"3 months","end_date":"May 2005","start_date":"Mar 2005","subtitle":"Kohl\'s Department Stores","title":"Assistant Inventory Manager"},{"description":"","duration":"Feb 2003 Mar 2005 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2005","start_date":"Feb 2003","subtitle":"Kohl\'s Department Stores","title":"Inventory Analyst"}],"url":"https://www.linkedin.com/company/kohls-department-stores"}]', '["John Wood “During his time as an analyst in my division, Eric demonstrated a sense of urgency in accomplishing projects and was extremely resourceful and creative in all of his efforts. He interacted with and communicated well with all employees in the division. His final product was always well researched and presented with excellent logic to include not only the analytic results, but conclusions along with a menu of potential action items for his client to consider. I strongly recommend Eric.”","Gordon Niedermayer “Eric worked with me while I was a Category Manager-Housewares at Walgreens. Eric’s work was precise and concise providing the needed details to make solid business decisions. Eric is detailed oriented and provides key strategic insights. He brings with him a vast range of retail knowledge gained through his dedication. Eric has the analytical skills of a true professional and is a master of his craft.”"]'] User: ['Robert Karnick', 'A strategic leader with a progressive career providing the vision and direction needed to create innovative solutions and successful business results. Proven expertise for developing new products, services and experiences in a wide range of industries including Consumer Products, Medical Devices, Industrial Equipment, Retail Environments and Financial Services.', 'design2030', 'design2030', '[{"company":"design2030","company_id":null,"location":"Gresham, Oregon, United States","positions":[{"description":"","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"design2030","title":"Principal"}],"url":""},{"company":"ADEX International","company_id":"ad-ex-international","location":"Greater Chicago Area","positions":[{"description":"","duration":"2018 2019 1 year","duration_short":"1 year","end_date":"2019","start_date":"2018","subtitle":"ADEX International","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/ad-ex-international"},{"company":"ROBRADY design","company_id":"robrady-design","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"2011 2015 4 years","duration_short":"4 years","end_date":"2015","start_date":"2011","subtitle":"ROBRADY design","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/robrady-design"},{"company":"Kids II","company_id":"kids-ii","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Kids II","title":"Senior Product Development Manager"}],"url":"https://www.linkedin.com/company/kids-ii"},{"company":"Insight Product Development","company_id":"insight-product-development","location":"Greater Chicago Area","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Insight Product Development","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/insight-product-development"},{"company":"Philips Design","company_id":"philips","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Philips Design","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/philips"},{"company":"InFocus","company_id":"infocus","location":"Portland, Oregon Area","positions":[{"description":"","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"InFocus","title":"Strategic Account Manager"}],"url":"https://www.linkedin.com/company/infocus"},{"company":"Asyst Technologies","company_id":"asyst-technologies","location":"Portland, Oregon Area","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Asyst Technologies","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/asyst-technologies"}]', '["Travis Addington, PE “Assertive, logical and passionate. Bob brought plenty of positive energy to multiple development projects.”","John Todd “I worked with Bob on a major product redesign and retail merchandising overhaul for The Home Depot. He rallied multiple departments at Philips in a tour de force that entailed intensive market research and trends analysis, a subsequent redesign of an entire product line and a new merchandising system that would function effectively in over 3,000 stores. Thanks to Bob\'s strong leadership and enthusiasm, a project that should require at least 9 months was completed in less than 3. His efforts transformed a seemingly insurmountable challenge into a boon for both the client and the Philips Design team.”"]']### Assistant: The agent's job is to provide strategic business solutions, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in developing new products and experiences for the user's retail environments.
### Human: Agent: ['Jim Sickora', 'Innovative franchise professional adept to drive change, while delivering profitable results. Excels at building long lasting franchise relationships, while driving brand consistency among franchise owners. Strong leader, who is quick to give praise and not afraid to have challenging conversation, when needed. • Change Driver: Developed and implemented a royalty conversion process that resulted in 30 stores generating $340K in royalties the first year • Problem Solver: Implemented a web based ordering system for franchisees to process orders online, resulting in 100% participation and doubling the average order • Sales Generator: Designed and executed a prepaid only wireless store concept in urban Chicago, which resulted generating over one million dollars in revenue in 2014 817-897-7843 Jim.sickora@yahoo.com', 'Franchise Consultant / Small Business Consultant -Profit & Operations', 'H&R Block', '[{"company":"H&R Block","company_id":"h&r-block","industry":"Retail","location":"Lafayette, Louisiana Area","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Sep 2019","subtitle":"H&R Block","title":"Franchise Consultant"}],"url":"https://www.linkedin.com/company/h&r-block"},{"company":"The Bakery","company_id":null,"location":"Shamokin, Pennsylvania, United States","positions":[{"description":"","duration":"Aug 2020 Dec 2020 5 months","duration_short":"5 months","end_date":"Dec 2020","start_date":"Aug 2020","subtitle":"The Bakery","title":"Business Development Intern"}],"url":""},{"company":"Penn State University","company_id":"penn-state-university","location":"","positions":[{"description":"","duration":"Aug 2017 Dec 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2020","start_date":"Aug 2017","subtitle":"Penn State University","title":"Full-time Student"}],"url":"https://www.linkedin.com/company/penn-state-university"},{"company":"Werner Lumber Co - Ace Hardware","company_id":null,"location":null,"positions":[{"description":"","duration":"Jul 2018 Sep 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2019","start_date":"Jul 2018","subtitle":"Werner Lumber Co - Ace Hardware","title":"Assistant Manager"},{"description":"","duration":"Nov 2017 Jul 2018 9 months","duration_short":"9 months","end_date":"Jul 2018","start_date":"Nov 2017","subtitle":"Werner Lumber Co - Ace Hardware","title":"Sales Associate"}],"url":""},{"company":"Bower\'s Donuts - Dunkin\' Donuts Franchise","company_id":null,"location":"St. Clair, PA","positions":[{"description":"","duration":"Oct 2017 Jan 2018 4 months","duration_short":"4 months","end_date":"Jan 2018","start_date":"Oct 2017","subtitle":"Bower\'s Donuts - Dunkin\' Donuts Franchise","title":"Crew Member"}],"url":""},{"company":"Circuit City","company_id":"circuit-city","location":"Fort Worth, TX","positions":[{"description":"• Designed and developed a retail strategy for a reemerging brand, that includes a retail store, smart home mobility store, and a store-within-a-store licensed agreement, set to launch in 2018 • Designed and developed a retail strategy for a reemerging brand, that includes a retail store, smart home mobility store, and a store-within-a-store licensed agreement, set to launch in 2018","duration":"Jan 2016 Feb 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2017","start_date":"Jan 2016","subtitle":"Circuit City","title":"Senior Director Retail Planning"}],"url":"https://www.linkedin.com/company/circuit-city"},{"company":"RadioShack","company_id":"radioshack","location":null,"positions":[{"description":"• Managed the transition of 39 different franchise agreements to one agreement, while retaining and coaching 522 franchises through a corporate bankruptcy","duration":"Dec 2014 Oct 2015 11 months","duration_short":"11 months","end_date":"Oct 2015","start_date":"Dec 2014","subtitle":"RadioShack","title":"Senior Director Franchise Operations"},{"description":"• Implemented a store-within-a-store program, with the National Association of College Bookstores, that resulted in over 50 locations across the nation • Planned and organized a yearly franchise meeting for over 800 dealers and 150 vendors, yielding over $20 million in sales","duration":"May 2012 Dec 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2014","start_date":"May 2012","subtitle":"RadioShack","title":"Franchise Regional Manager"},{"description":"• Top producer of new store growth in 2010 and 2011• Implemented a wireless growth initiative that resulted in twelve new wireless locations in 2009","duration":"Oct 2007 May 2012 4 years 8 months","duration_short":"4 years 8 months","end_date":"May 2012","start_date":"Oct 2007","subtitle":"RadioShack","title":"Franchise Business Consultant"},{"description":"• Increased yearly sales revenue from $750K to over one million dollars, by improving the dollar per ticket and wireless attach rates","duration":"Apr 2002 Oct 2007 5 years 7 months","duration_short":"5 years 7 months","end_date":"Oct 2007","start_date":"Apr 2002","subtitle":"RadioShack","title":"Store Manager"}],"url":"https://www.linkedin.com/company/radioshack"}]', '["Harold King “Jim is a flexible, positive leader that makes sales happen. In our eight year career together at RadioShack, Jim accepted and overcame each challenge that was presented to him. Due to internal issues at RadioShack, he adapted to many roles and achieved success at each position. Jim is a positive addition to any sales team.”","Tim Sphar “Jim is an outstanding leader, with a wide range of retail knowledge and experience. Jim does not shy away from taking on new roles and responsibilities, and is always one of the first to jump in and get something done. JIm is very low-maintenance, and always goes above and beyond to get the job done. ”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to drive change and deliver profitable results in the franchise industry, while the user is reaching out to the agent because they need assistance in planning and managing a high-profile event for a healthcare organization.
### Human: Agent: ['Negar Chevre-Shams', 'Negar is a luxury real estate consultant serving lifestyle buyers and sellers in the greater Park City area. A multi-lingual, seasoned executive with over 20 years of business experience, Negar has an extensive sales, marketing and consulting background and has worked for established multi-national organizations in the financial services and high tech industries in the U.S. and Switzerland. Negar and her family moved from Zurich Switzerland to Palm Springs California where she partnered with her family in their successful real estate business, The Shams Group, top producers for over 25 years in the Coachella Valley. Negar and her family relocated to Park City in the Summer of 2013. “We fell in love with Park City’s lifestyle, the breathtaking surroundings and knew it was an ideal location to raise our two kids”. Since moving to Park City Negar has established herself as a consistent top 1% producer in transaction volume successfully marketing and selling some of the most sought after new developments in Park City. In 2020 she had the privilege of being named the #1 real estate agent in transaction volume at Berkshire Hathaway HomeServices Utah Properties in individual rankings. With $92 Million in sales, Negar was ranked #8 in individual sales volume in the state of Utah out of 26,000 real estate professionals across various brokerages, in the 2021 REAL Trends America’s Best Real Estate Professionals rankings. A champion for luxury home sellers, new construction developers and lifestyle luxury buyers, Negar is often sought out for her local market expertise and global marketing reach that produce results. Yet for her the real achievement is her growing list of satisfied clients and referral base. “Our business is all about a steadfast commitment to providing an exceptional real estate experience. When it comes to the successful marketing and sales of luxury properties we are passionate champions of The Art of Story Telling and ardent believers that pictures are worth a thousand words.” With an unwavering work ethic and uncompromising standard of excellence, Negar offers a high level of service to luxury home owners and lifestyle buyers. As lifelong clients will attest, Negar’s attention to detail, integrity and distinctive mix of enthusiasm and professionalism not only breed success but also create a heightened real estate experience. She puts her clients first, delivers on her word and produces results. “Ours is a value proposition focused on the client experience where going above and beyond expectations is the norm."', "Luxury Real Estate Consultant at Summit Sotheby's International Realty", "Summit Sotheby's International Realty", '[{"company":"Summit Sotheby\'s International Realty","company_id":"summit-sothebys-international-realty","industry":"Real Estate","location":"Park City, Utah, United States","positions":[{"description":"","duration":"Jul 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Summit Sotheby\'s International Realty","title":"Luxury Real Estate Consultant"}],"url":"https://www.linkedin.com/company/summit-sothebys-international-realty"},{"company":"Berkshire Hathaway Home Services Utah Properties","company_id":"berkshirehathawayhomeservicesutahproperties","location":"","positions":[{"description":"","duration":"2015 Jul 2021 6 years","duration_short":"6 years","end_date":"Jul 2021","start_date":"2015","subtitle":"Berkshire Hathaway Home Services Utah Properties","title":"Luxury Real Estate Consultant"}],"url":"https://www.linkedin.com/company/berkshirehathawayhomeservicesutahproperties"},{"company":"Engel & Voelkers Park City","company_id":"engel-&-voelkers","location":"","positions":[{"description":"","duration":"Nov 2014 Aug 2015 10 months","duration_short":"10 months","end_date":"Aug 2015","start_date":"Nov 2014","subtitle":"Engel & Voelkers Park City","title":"Real Estate Advisor"}],"url":"https://www.linkedin.com/company/engel-&-voelkers"}]', '["Jon Rubenstein “My wife and I recently purchased our Park City home and Negar was our sales broker. Negar was involved with every aspect of the buying process. As out of town buyers, we relied on her to meet others at the house. Not only was she always available for inspections, follow up visits, appraisals, etc., she also helped with her amazing list of local contacts that helped for every job we needed, including: handymen, painters, home inspectors, appraisal co., mortgage lender, etc. This was our 5th home purchase in the past 20 years and we\'ve never had someone as easy to work with or as helpful as Negar, and I would highly recommend her ability to help buy or sell a house.”","Renee Plumb “Negar was amazing to work with in the purchase of our new home. The words to best describe Negar are professional, extremely knowledgeable of all elements of her profession and someone that you can completely trust. Would I buy another home and/or have her represent me, absolutely!”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to provide luxury real estate consultation, and today the user is reaching out to the agent because they need assistance with launching a successful business career in professional sales.
### Human: Agent: ['Kim Sagely, CPC,CPB,CGSC', 'Revenue Cycle Management, Six Sigma yellow and green belt project experience, American Academy of Professional Coders member, Certified Professional Coder (CPC), Certified Professional Biller (CPB), Certified General Surgery Coder (CGSC)', 'Manager, Revenue Cycle Integration at Conifer Health Solutions', 'Conifer Health Solutions', '[{"company":"Conifer Health Solutions","company_id":"conifer-health-solutions","industry":"Hospitals and Health Care","location":"Frisco, Texas","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Conifer Health Solutions","title":"Manager, Revenue Cycle Integration"}],"url":"https://www.linkedin.com/company/conifer-health-solutions"},{"company":"Texas Health Physicians Group","company_id":"presbyterian-hospital-of-dallas","location":"Dallas, Texas","positions":[{"description":"","duration":"Nov 2018 Feb 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2020","start_date":"Nov 2018","subtitle":"Texas Health Physicians Group","title":"Manager, Coding and Billing"}],"url":"https://www.linkedin.com/company/presbyterian-hospital-of-dallas"},{"company":"Legacy Health LLC","company_id":"legacy-health-llc","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jun 2018 Nov 2018 6 months","duration_short":"6 months","end_date":"Nov 2018","start_date":"Jun 2018","subtitle":"Legacy Health LLC","title":"Director of Revenue Cycle and Coding"}],"url":"https://www.linkedin.com/company/legacy-health-llc"},{"company":"Oculus Health","company_id":"oculus-health","location":"Irving, TX","positions":[{"description":"","duration":"Dec 2017 Jun 2018 7 months","duration_short":"7 months","end_date":"Jun 2018","start_date":"Dec 2017","subtitle":"Oculus Health","title":"Director of Revenue Cycle Management"}],"url":"https://www.linkedin.com/company/oculus-health"},{"company":"MedSynergies","company_id":"medsynergies","location":null,"positions":[{"description":"","duration":"2016 Nov 2017 1 year","duration_short":"1 year","end_date":"Nov 2017","start_date":"2016","subtitle":"MedSynergies","title":"Director of Product Management"},{"description":"Service Center Operations","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"MedSynergies","title":"Director of Operations"},{"description":"","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"MedSynergies","title":"Service Center Operations Business Partner"},{"description":"MSO","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"MedSynergies","title":"AR Optimal Production Manager"}],"url":"https://www.linkedin.com/company/medsynergies"},{"company":"PhyServe Inc","company_id":"physerve-inc","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"PhyServe Inc","title":"Project Coordinator-Supervisor"}],"url":"https://www.linkedin.com/company/physerve-inc"}]', '["Patrick McAfee “Kim is an outstanding manager!!! ”","Colin C. “I was fortunate to work with Kim for a number of years during my time at MedSynergies. Kim is a dedicated, consummate professional with a very collaborative leadership style. Her deep knowledge of end-to-end healthcare operations enables her to identify and solve complex business problems quickly and effectively. She is a compassionate and strong leader with a knack for building strong teams and fostering relationships at all levels of the organization. Kim is regarded with the highest respect from both her peers and Senior Executives. I highly recommend her for anyone seeking a strong leader that delivers on commitments and goes above and beyond to enhance the value of the entire organization.”"]'] User: ['Cassandra Patterson', 'Versatile, goal oriented professional with over 13 years of experience providing operational support and management.', 'Healthcare Administrator at NYC Health + Hospitals', 'NYC Health + Hospitals', '[{"company":"NYC Health + Hospitals","company_id":"nyc-health-and-hospitals-corporation","industry":"Hospital & Health Care","location":"United States","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"NYC Health + Hospitals","title":"Department Administrator"}],"url":"https://www.linkedin.com/company/nyc-health-and-hospitals-corporation"},{"company":"Westchester Medical Center","company_id":"westchester-medical-center","location":"Valhalla, New York, United States","positions":[{"description":"Responsible for the effective coordination of program operations and administrative activities for the Infection Prevention and Control Department. Effectively manage projects and implement and monitor process improvement initiatives. Manage workflow operations, continuing education and staff development, scheduling, payroll and data management for the department.","duration":"Jul 2013 Oct 2020 7 years 4 months","duration_short":"7 years 4 months","end_date":"Oct 2020","start_date":"Jul 2013","subtitle":"Westchester Medical Center","title":"Infection Control Coordinator and Office Manager"}],"url":"https://www.linkedin.com/company/westchester-medical-center"},{"company":"SANCIA Wellness Inc.","company_id":null,"location":"White Plains, NY","positions":[{"description":"Developed and facilitated psycho-educational program for patients diagnosed with substance abuse and mental health disorders. Providing training and on boarding for new employees. Provided support in regulatory activities and audits. Provide operational and clinical program support and facilitated communication for multidisciplinary treatment efforts.","duration":"Sep 2010 Jun 2017 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jun 2017","start_date":"Sep 2010","subtitle":"SANCIA Wellness Inc.","title":"Program Manager"}],"url":""},{"company":"Siemens Healthcare Diagnostics Inc.","company_id":null,"location":"","positions":[{"description":"Provided operational, administrative support to legal and intellectual property department. I implemented and oversaw department projects and process improvement initiatives. I managed employee recognition programs and employee resource groups.","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"Siemens Healthcare Diagnostics Inc.","title":"Legal Office Administrator"}],"url":""}]', '["“Cassandra Patterson offers quality service with great financial knowledge. She’s patient and she takes her time to explain to the point of full Understanding. What I like the most is she’s personable. She applies what she’s offering to our every day lives. A true professional. I would recommend her to anyone! (And I mean that) ”","“Cassandra is extremely dedicated to bettering the community with sound finacial instruction and personal empowerment. I would highly reccommend her to anyone or any group looking for a caring leader or mentor. ”"]']### Assistant: The agent's job is to provide operational support and management in a healthcare setting, and today the user is reaching out to the agent because they need assistance with coordinating program operations and administrative activities in the Infection Prevention and Control Department.
### Human: Agent: ['Wendeline C.', 'Self-motivated individual with strong organizational, leadership and interpersonal skills. Proven experience with project management in executing and delivering quality projects on time while exceeding customer requirements. Successful in incorporating customer focused design, having an innovative mindset and being an effective team player.Specialties: Volatile environments, foster team environment, question status quo, efficient process flow, competitive analysis, computer skills, concept development, development, electronic hardware, english, focus, functional, innovative, market research, marketing, merchandising, microsoft excel, microsoft office, microsoft powerpoint, microsoft word, online research, quality, read, research, retail, spanish, strategic, unique, user interface design, validation.', 'Global Director of Marketing at SVP Worldwide', 'SVP Worldwide', '[{"company":"SVP Worldwide","company_id":"svp-worldwide","industry":"Manufacturing","location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"Feb 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Feb 2019","subtitle":"SVP Worldwide","title":"Global Director of Marketing"}],"url":"https://www.linkedin.com/company/svp-worldwide"},{"company":"KitchenAid","company_id":"whirlpool-corporation","location":null,"positions":[{"description":"","duration":"Jun 2017 Feb 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2019","start_date":"Jun 2017","subtitle":"KitchenAid","title":"Sr. Global Category Manager - Blending & Processing, Head of Global Loyalty"},{"description":"Responsible for global development of Kitchenware product (Cookware, Cutlery, Kettles) for US, Canada, Latin America, Europe, Asia\'s and Australia. This includes development of 9 lines of cookware, 5 lines of tea kettles and 4 lines of cutlery. Work closely with Commercial Business Team to ensure all focus is on top prioritiesSupport sales team with necessary product information and pricing to sell-in product offerings by retailerDelivered 7x revenue growth in year 1. Have aggressive plans laid out to deliver an even greater growth for year 2.Coordinate regional needs into launch activity with business product development team for streamline launchesLiason between functions to ensure alignment on product development and delivery of product with the S&OP team (supply and demand team).","duration":"Oct 2013 Jun 2017 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 2017","start_date":"Oct 2013","subtitle":"KitchenAid","title":"Sr. Global Category Manager - Cookware, Cutlery, Licensing & Loyalty"},{"description":"","duration":"May 2012 Oct 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2013","start_date":"May 2012","subtitle":"Whirlpool Corporation","title":"Senior Merchandising Manager"},{"description":"Responsible for developing and keeping the integrity to the affresh brand and the co-branded refrigerator water filters (Whirlpool Corporation and PUR).Develop marketing tactics and execute to ensure maximum return per dollar spent.Manage rev gen spend within the business unit.","duration":"Apr 2011 May 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2012","start_date":"Apr 2011","subtitle":"Whirlpool Corporation","title":"Brand Marketing Manager, Consumer Products"}],"url":"https://www.linkedin.com/company/whirlpool-corporation"},{"company":"Owens Corning","company_id":"owens-corning","location":"","positions":[{"description":"As an Innovation Leader, I am responsible for developing and maintaining the health of the product pipeline, from insights through commercialization, of the business units they are assigned to support. Guided by the business strategy, I cull data into actionable insights, drive ideation, facilitate idea screening and concept development, leverage the management process to build initial business cases and ultimately drive effective decision making to move concepts from the pipeline into commercialization. Another key aspect is to maintain key relationships with the Business Insights & Discovery Leads and partners in Business Unit Marketing and Outbound Marketing to ensure the voice of the customer is forefront across the value chain.","duration":"Jan 2010 Apr 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2011","start_date":"Jan 2010","subtitle":"Owens Corning","title":"Innovation Leader"}],"url":"https://www.linkedin.com/company/owens-corning"},{"company":"Whirlpool Corporation","company_id":"whirlpool-corporation","location":null,"positions":[{"description":"P&L owner for high efficiency top load platformTranslated brand and consumer requirements into product specificationsIdentify and prioritize model line for in-market executionDrive innovation pipeline in product, and ensure alignment cross platforms Define research requirements and facilitate resolution of design issues between Brand, Engineering and GCDProvide differentiated innovations and messages to support Brand pillarsDeliver a strong go-to-market initiatives to deliver platform in a unique mannerPresent opportunities to trade partners on how to expand their business capitalizing on existing market conditions","duration":"Jan 2008 Jan 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2010","start_date":"Jan 2008","subtitle":"Whirlpool Corporation","title":"Category Manager"},{"description":"Pioneered the Voice of the Customer in Laundry by Consumer Immersion and Research Activities for Laundry Product DevelopmentCoordinate Research Plans for Laundry Category - cross function (i.e. brands, trade/retail, product development, category)Identify, develop and prioritize concept testing for maintaining Innovation Pipeline Manage Innovation Pipeline by calibrating projects and tracking revenue from launched projectsLed change by identifying orthodoxies and adopted plan on how to overturn theseInitiated new opportunities through unconventional methods and cross category integration (merchandising, category, etc.)","duration":"Jun 2007 Nov 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2008","start_date":"Jun 2007","subtitle":"Whirlpool Corporation","title":"Innovation Manager"},{"description":"-Develop robust user interface controls for all dishwashers taking into account customer requirements, product performance requirements, schedule, cost, and quality.-Participate with the Marketing and Design team to define user interface scoping, limitations, constraints and opportunities -Create opportunities to eliminate non-value add on the components, while ensuring no decline in quality. This includes competitive analysis, cost structure review, and understanding the interaction of components.-Manage multiple test programs to ensure product validation prior to production.-Generate detailed technical and functional specifications-Technical liaison for manufacturing plant with implementing ESD protection in the console assembly line.-Apply Operational Excellence tools for quality improvements and root cause analysis.-Involved with Procurement for early supplier involvement as well as attend supplier quality audits on component responsibilities.","duration":"Oct 2003 May 2007 3 years 8 months","duration_short":"3 years 8 months","end_date":"May 2007","start_date":"Oct 2003","subtitle":"Whirlpool Corporation","title":"Senior Engineer"},{"description":"\uf0a7 Design and develop embedded controls for user interfaces on refrigerators and dishwasher products. This involves generating circuits that are analog and/or digital in nature while understanding the advantages, limitations and costs of various electronic hardware approaches. In conjunction, write, document, debug and test code to control the products.\uf0a7 Actively participate in market research, focus studies and other customer immersion activities to understand and apply customer’s needs and transform them into project requirements.\uf0a7 Conduct Internet research on new and current technology in order to evaluate its potential impact in Whirlpool’s products.","duration":"Aug 2000 Oct 2003 3 years 3 months","duration_short":"3 years 3 months","end_date":"Oct 2003","start_date":"Aug 2000","subtitle":"Whirlpool Corporation","title":"Project Engineer - Advanced Electronic Applications"}],"url":"https://www.linkedin.com/company/whirlpool-corporation"}]', '["“I have worked with Wendy the last 4 years at KitchenAid. What makes Wendy special is her combination of a strong drive to win, yet still be one of the nicest people you will ever meet. This combination makes her a great people leader and a successful business person. In her role as Category Manager, she had to demonstrate creative and business skills, but she has a strong technical background, which aids her in making the right decisions. In my 30 years plus of professional work experience, Wendy is absolutely at the top of my favorite and most admired people I have worked with. I feel confident Wendy can succeed in any position with so many strong positive attributes in her repertoire.”","“Efficiency is the first word that comes to my mind when I think about Wendy. I’ve had the pleasure of knowing about Wendy for three years during our collaboration in the KitchenAid Kitchenware group. Wendy has been leading the core business team successfully to develop lines of cookware, bakeware and cutlery products. She always keeps every team member to focus on the deliveries and brings out the best of everyone; moreover, I was impressed by Wendy’s ability and initiative to make tough calls when she was facing complicated business situations and tight timelines. Wendy would be a true asset for any organization with her creativity of leading teams and extremely efficient problem-solving skills. ”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to lead a high-caliber field sales organization, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities between Newsela and the user's organization.
### Human: Agent: ['Jonathan Bowen', 'I champion best-in-class AV display & collaborative solutions that connect people on and off campus. You can increase engagement and collaboration in your classrooms and meeting spaces, but at what cost? There are many "gotchas", and I\'m here to help you avoid those headaches. Let’s connect and partner together to Interact Differently!', 'AV Specialist | Education Consultant | Regional Sales Manager | Hardware Wizard | Problem Solver', 'Clear Touch Interactive', '[{"company":"Clear Touch Interactive","company_id":"clear-touch-interactive","industry":"Computer Hardware","location":null,"positions":[{"description":"","duration":"Jan 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Jan 2018","subtitle":"Clear Touch Interactive","title":"Pacific Regional Sales Manager"},{"description":"Introducing the best all-in-one interactive displays into businesses and classrooms to help reduce running costs and maintenance, and to provide the maximum interaction and collaboration between users.","duration":"Nov 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Nov 2016","subtitle":"Clear Touch Interactive","title":"Account Manager (West Coast)"}],"url":"https://www.linkedin.com/company/clear-touch-interactive"}]', '["William Banks “Jonathan embodies the ideals of the perfect business partner. Through the many years that I have known Jonathan, he has displayed nothing less than the highest levels of integrity and product knowledge mixed with good sense of humor.”","Les Pilchak “I have no hesitation in recommending Jonathan Bowen. Throughout my experiences with him, Jonathan has repeatedly demonstrated an extremely sharp business acumen and a solid grasp of the complexities and intricacies of business. His personality makes him engaging and refreshing to work with and he never backs away from a challenge. Jonathan epitomizes the rare top performer in business.”"]'] User: ['Jabari Fowler', 'My business climate represents a wide array of services rendered in Healthcare,Sales, and Leadership roles. The initial intent for my involvement with LinkedIn , is to provide me with a wealth of networking with various professionals in other key related fields. I have a desire to learn and grow and enhance my knowledge of working business relationships with "like-minded" individuals.', 'Internet Sales Director at Mercedes-Benz Of Orange Park', 'Mercedes-Benz Of Orange Park', '[{"company":"Mercedes-Benz Of Orange Park","company_id":null,"location":"Jacksonville, Florida","positions":[{"description":"BRAND AMBASSADOR FOR MERCEDES-BENZ Clientele www.mercedesbenzoforangepark.com BRAND AMBASSADOR FOR MERCEDES-BENZ Clientele www.mercedesbenzoforangepark.com","duration":"Aug 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Mercedes-Benz Of Orange Park","title":"Senior Sales Executive"}],"url":""},{"company":"Maserati of Jacksonville","company_id":null,"location":"Jacksonville, Florida","positions":[{"description":"Brand Specialist for luxury services rendered too Maserati/Alfa Romeo Clients Brand Specialist for luxury services rendered too Maserati/Alfa Romeo Clients","duration":"Mar 2017 Aug 2017 6 months","duration_short":"6 months","end_date":"Aug 2017","start_date":"Mar 2017","subtitle":"Maserati of Jacksonville","title":"Senior Sales Executive"}],"url":""},{"company":"Fields Auto Group","company_id":"fields-auto-group","location":"Lexus of Orange Park","positions":[{"description":"Master Brand Specialist for luxury services provided for Lexus clients Master Brand Specialist for luxury services provided for Lexus clients","duration":"Mar 2012 Mar 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"Mar 2017","start_date":"Mar 2012","subtitle":"Fields Auto Group","title":"Lexus Elite Sr. Sales Executive"}],"url":"https://www.linkedin.com/company/fields-auto-group"},{"company":"My econ","company_id":null,"location":"Jacksonville Area, Florida","positions":[{"description":"","duration":"Jun 2014 2014 less than a year","duration_short":"less than a year","end_date":"2014","start_date":"Jun 2014","subtitle":"My econ","title":"Executive Vice President"}],"url":""},{"company":"BIG DOG MUZIC LLC","company_id":null,"location":"Jacksonville, Florida Area","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Dec 2006 Dec 2013 7 years 1 month","duration_short":"7 years 1 month","end_date":"Dec 2013","start_date":"Dec 2006","subtitle":"BIG DOG MUZIC LLC","title":"Vice President of Operations"}],"url":""},{"company":"Asbury Automotive Group","company_id":"asbury-automotive-group","location":null,"positions":[{"description":"","duration":"Mar 2011 Jul 2011 5 months","duration_short":"5 months","end_date":"Jul 2011","start_date":"Mar 2011","subtitle":"Asbury Automotive Group","title":"Finance Manager"},{"description":"","duration":"Dec 2009 Mar 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2011","start_date":"Dec 2009","subtitle":"Asbury Automotive Group","title":"Used Car Manager"},{"description":"","duration":"Nov 2003 Nov 2009 6 years 1 month","duration_short":"6 years 1 month","end_date":"Nov 2009","start_date":"Nov 2003","subtitle":"Asbury Automotive Group","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/asbury-automotive-group"},{"company":"Baptist Health","company_id":"baptisthealth","location":"Jacksonville, Florida Area","positions":[{"description":"Transcription of Physician orders designed to deliver medical care for Hospital inpatient care. Transcription of Physician orders designed to deliver medical care for Hospital inpatient care.","duration":"Jun 1996 Aug 2003 7 years 3 months","duration_short":"7 years 3 months","end_date":"Aug 2003","start_date":"Jun 1996","subtitle":"Baptist Health","title":"Medical Secretary"}],"url":"https://www.linkedin.com/company/baptisthealth"},{"company":"A. Philip Randolph Academies of Technology","company_id":null,"location":"","positions":[{"description":"Governed the Student body association. Governed the Student body association.","duration":"Aug 1996 Jun 1997 11 months","duration_short":"11 months","end_date":"Jun 1997","start_date":"Aug 1996","subtitle":"A. Philip Randolph Academies of Technology","title":"Student Body President"}],"url":""},{"company":"National HOSA","company_id":"hosafhp","location":"Jacksonville, Florida Area","positions":[{"description":"Served and represented over 60,000 Health Occupations Students Nation-wide as the Secondary Division Board of Directors Representative. Served and represented over 60,000 Health Occupations Students Nation-wide as the Secondary Division Board of Directors Representative.","duration":"Jun 1996 Jun 1997 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 1997","start_date":"Jun 1996","subtitle":"National HOSA","title":"National HOSA Secondary Board Representative,1996-97 Executive Council"}],"url":"https://www.linkedin.com/company/hosafhp"},{"company":"Florida HOSA","company_id":null,"location":"","positions":[{"description":"Served and represented over 4,500 Florida Health Occupations students State wide. Served and represented over 4,500 Florida Health Occupations students State wide.","duration":"Oct 1995 May 1996 8 months","duration_short":"8 months","end_date":"May 1996","start_date":"Oct 1995","subtitle":"Florida HOSA","title":"Florida HOSA Vice President, Area 1 1995-96 State Officer Team"}],"url":""}]', '["Allen J. Washington Jr. “I purchase an S Class 560 today with Jabari and his services were absolutely superb. I have been working with this gentleman for over 5 years and his knowledge of the Mercedes brand is absolutely mind blowing. Looking forward to our next transaction! ~Highly recommended”","Shaunte Campbell RMA, BS, MBA, PhD “Ask for Jabari, he is the best ! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Not only did he get me the car I wanted. He also gave me the best and only Birthday Present I wanted, a 2021 Mercedes. I value Great service and he knows his stuff. It was a pleasure to work with someone so passionate in helping versus selling. He’s my go to for any future purchases. I highly recommended and respect Jabari. ”"]']### Assistant: The agent's job is to champion best-in-class AV display & collaborative solutions, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in implementing interactive displays in healthcare settings.
### Human: Agent: ['Jeffrey Krum', 'At Jeffrey S. Krum Financial Consultants, Inc. (JSKFC) our goal is to provide our client’s with the best possible product for their commercial financing needs. We have continued to repeatedly reach that goal since the company’s inception in 1991. Our services enable clients to purchase and refinance commercial real estate, obtain lines of credit through asset based financing and satisfy their short term lending needs with bridge financing. We have the ability to provide financing nationwide, but focus primarily on projects in PA, NJ, DE, NY and MD. Whatever our client’s needs are, we provide them with a product that will exceed their expectations. What Makes Us Stand Out In The Financial Community: Creativity Honesty and Integrity Friendly and Knowledgeable Loan Processors Excellent Customer Service Confidence Diligence Reliability Persistence Call Me Today To Discuss How I May Assist You and Your Clients * 215-953-5250 * Specialties: Our Programs Include: Asset Based Financing Up To 80% Advance on eligible A/R Up to 50% Inventory Advances Equipment Purchase/Lease Commercial Mortgages Owner-Occupied Properties Investment Properties Acquisitions Refinances Business Expansion, Acquisition, Restructuring Debt Consolidation SBA Financing with Amortization up to 25 years Loan Amounts Starting at $100,000 Construction Loans Non-Recourse Financing Impaired Credit, Cash-Flow and Collateral', 'President at JSK Financial Consultants, Inc.', 'JSK Financial Consultants, Inc.', '[{"company":"JSK Financial Consultants, Inc.","company_id":"jeffrey-s.-krum-financial-consultants-inc.","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Aug 1991 - Present 30 years 7 months","duration_short":"30 years 7 months","end_date":"Present","start_date":"Aug 1991","subtitle":"JSK Financial Consultants, Inc.","title":"President"}],"url":"https://www.linkedin.com/company/jeffrey-s.-krum-financial-consultants-inc."}]', '["David Beruh “Jeff is a trustworthy and knowledgable professional. His experience and professionalism are apparent every time you talk with him. He has great follow up and is generours with his time and expertise. I feel very comfortable referring businesses and business owners to him for their financing needs.”","David Marks “Jeff is an extremely professional business consultant. I have completed deals throughout the years with Jeff and his company. He prepares and represents his clients professionally. I would surely recommend Jeff Krum to any clients needing his services.”"]'] User: ['Andrew Pickel', "If you are buying, building or refinancing a home you can put my 25 + years of experience in mortgage lending to work for you. I specialize in new construction and second home financing. If you are a builder or realtor let's connect and I can show you how I can help grow your business. I've built a strong referral base over the years and enjoy helping clients find the best mortgage financing for their needs. 215-872-5627 text or call", 'Mortgage Loan Officer at TD Bank', 'TD', '[{"company":"TD","company_id":"td","industry":"Banking","location":"Doylestown, Pennsylvania","positions":[{"description":"Construction Lending Specialist Construction Lending Specialist","duration":"Mar 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Mar 2019","subtitle":"TD","title":"Mortgage Loan Officer"}],"url":"https://www.linkedin.com/company/td"},{"company":"TIAA Bank","company_id":"tiaabank","location":"Newtown PA","positions":[{"description":"New Construction Specialist New Construction Specialist","duration":"Apr 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Apr 2018","subtitle":"TIAA Bank","title":"Home Mortgage Consultant"}],"url":"https://www.linkedin.com/company/tiaabank"},{"company":"Univest Bank","company_id":null,"location":"Doylestown PA","positions":[{"description":"At Univest I specialize in Construction and Renovation loans with loan amounts up to 2 million along with a portfolio product that allows me to approve good loans that many other lenders would decline. Many lenders no longer originate construction loans and those that do don\'t do it as well as Univest. If you know someone looking to build or add on to a home have them contact me. We do jumbo renovation loans as well as one close construction loans. At Univest I specialize in Construction and Renovation loans with loan amounts up to 2 million along with a portfolio product that allows me to approve good loans that many other lenders would decline. Many lenders no longer originate construction loans and those that do don\'t do it as well as Univest. If you know someone looking to build or add on to a home have them contact me. We do jumbo renovation loans as well as one close construction loans.","duration":"May 2016 Apr 2018 2 years","duration_short":"2 years","end_date":"Apr 2018","start_date":"May 2016","subtitle":"Univest Bank","title":"Home Loan Consultant"}],"url":""},{"company":"Wells Fargo","company_id":"wellsfargo","location":"Doylestown PA","positions":[{"description":"There is a reason that Wells Fargo is by far the nations leading mortgage lender. Wells Fargo originates one out of every five mortgages in the country, either directly to our customers or by funding loans made through other home lenders. It is the dedicated team members at Wells Fargo that make this possible. We take our responsibilities very seriously because we know that no financial product is more important to a family’s financial security than their home mortgage. We rely on careful underwriting practices to qualify customers for loans in order to help make sure they succeed financially. As a result, 94% of our customers are current on their home loans. I am proud to be rejoining the team at Wells Fargo and am now able to lend in all 50 states.","duration":"Nov 2014 May 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2016","start_date":"Nov 2014","subtitle":"Wells Fargo","title":"Home Mortgage Consultant NMLSR 832572"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"HomeBridge Financial Services, Inc.","company_id":"myhomebridge","location":"Doylestown, PA","positions":[{"description":"HomeBridge is headquartered in Edison NJ and is one of the largest privately held mortgage companies. We originate and service our loans and offer a wide array of financing options to meet today\'s challenging environment. I am licensed in PA, NJ, DE and FL and bring my 25+ years of experience to every transaction. I am currently building a team of quality seasoned mortgage professionals to cover Bucks, Montgomery and Chester counties. Please feel free to send me a message. I would enjoy talking with you about yours or your clients financing needs. If you are a mortgage professional seeking a better opportunity I will keep your correspondence confidential.","duration":"Oct 2012 Nov 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2014","start_date":"Oct 2012","subtitle":"HomeBridge Financial Services, Inc.","title":"Sales Manager / Loan Originator NMLS 832572"}],"url":"https://www.linkedin.com/company/myhomebridge"},{"company":"Harleysville National Bank","company_id":"harleysville-national-bank","location":"","positions":[{"description":"I originated mortgages and commercial loans. I originated mortgages and commercial loans.","duration":"Nov 2010 Nov 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2012","start_date":"Nov 2010","subtitle":"Harleysville National Bank","title":"Sr Lending Officer"}],"url":"https://www.linkedin.com/company/harleysville-national-bank"},{"company":"Wells Fargo","company_id":"wellsfargo","location":"","positions":[{"description":"I originated and underwrote mortgages and other loans for high net worth clients. I originated and underwrote mortgages and other loans for high net worth clients.","duration":"Apr 2002 Nov 2010 8 years 8 months","duration_short":"8 years 8 months","end_date":"Nov 2010","start_date":"Apr 2002","subtitle":"Wells Fargo","title":"Private Mortgage Banker"}],"url":"https://www.linkedin.com/company/wellsfargo"}]', '["Beth Meininger “Andrew is knowledgeable, incredibly experienced, ethical and caring. It\'s hard to find people who sell money for a living with this much knowledge and integrity. And, the others I referred to him were very happy with his 5-star service. Thanks Andrew!”","Bob Okenquist “I have worked with Andy at 2 places and found him to be a very hard worker. He can be very patient. Andy taught my wife and I how to use the computer and I don\'t think anyone could be more patient.”"]']### Assistant: The agent's job is to provide commercial financing solutions, and today the user is reaching out to the agent because they need assistance with obtaining a mortgage for a new construction project.
### Human: Agent: ['Roy Garza', 'I am fully retired, My goal is to enjoy life and find that beautiful beach where I can float my stress out to sea. I learned that there are thing in life that we let get under our skin when they shouldn\'t. Look your problems in the eye and say "You just don\'t matter in my life. " Go and find happiness, on a beach, a trail or a mountain and remember that great line from Shawshank Redemption ANDY: I guess it comes down to a simple choice, really. Get busy living or get busy dying. See you on the beach .', 'Ecommerce Specialist', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Self-employed","title":"Ecommerce Specialist"}],"url":""},{"company":"Ambit Energy","company_id":"ambit-energy","location":"","positions":[{"description":"I help residential and commercial electricity and natural gas customers save money on their monthly bills and show them the posibility of getting their energy for free.","duration":"Jun 2014 Jun 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2016","start_date":"Jun 2014","subtitle":"Ambit Energy","title":"Consultant"}],"url":"https://www.linkedin.com/company/ambit-energy"},{"company":"New Home Locators","company_id":null,"location":"","positions":[{"description":"I focus on finding a perfect home fit for my clients by representing them before a builder. So often I run into homeowners and potential buyers that are unhappy with their buying or shopping experience because they did not have representation in their home search. I like to remind clients that the builders sales representative works for the builder where as I work for the home buyer. Hope to hear from you soon.","duration":"Apr 2013 Nov 2013 8 months","duration_short":"8 months","end_date":"Nov 2013","start_date":"Apr 2013","subtitle":"New Home Locators","title":"Licensed Real Estate Agent"}],"url":""},{"company":"JRA Insurance Agency","company_id":null,"location":"Round Rock/ Austin, Texas","positions":[{"description":"2008 to 2011* Launched and managed the daily operational and business support activities of the insurance agency* Managed, motivated, mentored, and evaluated employees and facilitated effective training programs* Developed and implemented strategic marketing and sales campaigns which increased brand identity* Applied a working knowledge of Professional, Consultative, and Strategic Selling skills to maintain existing business, develop/grow business in existing accounts, and conduct new account development* Promoted products, pitched and closed sales, cross-sold products, and initiated networking programs Key Accomplishments and Contributions as","duration":"Feb 2008 Jun 2011 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 2011","start_date":"Feb 2008","subtitle":"JRA Insurance Agency","title":"JRA INSURANCE AGENCY OWNER"}],"url":""}]', '["“Roy is a leader in and a consummate professional in everything he set his sights on.He is passionate and caring and looks out for the best for his clients as well as his team members. Roy is a great listener who seeks to understand the needs of his clients as well as his team. People find Roy easy to speak with and trust him. Roy is trustworthy, dependable, patient and supportive of his clients and his team. Roy nurtures strong relationship as he find great value in them and the people he builds them with. Roy is insightful and will accomplish whatever he sets his mind to succeed at.”","“Roy is a driven professional with a strong focus on customer service. I look forward to seeing his latest accomplishments!”"]'] User: ['Haitham Qumbargi', 'I have expertise in leveraging marketing strategies, e-commerce, social networking, retail and sales, along with advertising skills to grow business using network effects. I help aspiring entrepreneurs to create a successful online business alongside their careers by leveraging a business network and e-commerce. My passion is to serve others by helping them accomplish their goals and dreams, while accomplishing mine.', 'Entrepreneur /Retail Sales /e-Comm Specialist', "Bob's Discount Furniture", '[{"company":"Bob\'s Discount Furniture","company_id":"bobs-discount-furniture","industry":"Furniture and Home Furnishings Manufacturing","location":"Ballwin, Missouri, United States","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Bob\'s Discount Furniture","title":"Retail Sales Specialist"}],"url":"https://www.linkedin.com/company/bobs-discount-furniture"},{"company":"Trusted Warehouse","company_id":null,"location":"Ballwin, Missouri, United States","positions":[{"description":"","duration":"May 2017 Jul 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 2019","start_date":"May 2017","subtitle":"Trusted Warehouse","title":"Amazon FBA"}],"url":""},{"company":"Johnny’s Crazy Deals","company_id":null,"location":"St Peters, Missouri, United States","positions":[{"description":"","duration":"May 2017 Feb 2018 10 months","duration_short":"10 months","end_date":"Feb 2018","start_date":"May 2017","subtitle":"Johnny’s Crazy Deals","title":"Retail Management Specialist"}],"url":""},{"company":"Unbeatable Processing","company_id":null,"location":"","positions":[{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Unbeatable Processing","title":"Sales Manager"}],"url":""},{"company":"Cricket Wireless","company_id":"cricketwireless","location":"East St Louis, Illinois, United States","positions":[{"description":"","duration":"May 2006 May 2017 11 years 1 month","duration_short":"11 years 1 month","end_date":"May 2017","start_date":"May 2006","subtitle":"Cricket Wireless","title":"Store Manager"}],"url":"https://www.linkedin.com/company/cricketwireless"},{"company":"Mobile World","company_id":null,"location":"St Louis, Missouri, United States","positions":[{"description":"","duration":"May 2008 May 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"May 2012","start_date":"May 2008","subtitle":"Mobile World","title":"Mobile Communications Owner"}],"url":""}]', '["Cody Blakemore “Haitham is one of my Top Sales Experts at Bob’s. He has Excellent Salesmanship Skills that is 2nd to none. He is very attentive to his guest, He ensures that our customers guest experience is Top Quality. Haitham believes in Honesty, Transparency and Communication which leads him to Successful Results. I’m proud to have him apart of my team! ”","Adam Eisen “Haitham and I have worked together now for several years. Haitham demonstrates extraordinary leadership skills and exemplifies on a daily basis his unshakable work ethic. I am pleased to work along side such a fine sales associate! ”"]']### Assistant: The agent's job is to provide e-commerce solutions, and today the user is reaching out to the agent because they need assistance in leveraging marketing strategies and e-commerce to grow their online business.
### Human: Agent: ['Kathy N.', 'Highly motivated, energetic, and dedicated professional with +12 years experience in customer relations, personnel management and project coordination. Proactive, solution-focused, have an acute ability to anticipate the needs of others and solve problems. Competencies: Supervisory & Managerial, Process Improvement, Project Coordination, Project Management, Instructional Design, Training Facilitation, Knowledge Management, Change Management, Coaching & Mentoring, Customer & Vendor Relations, E-learning Development, Process Mapping, Requirements Gathering', 'Project Management - Business Process Analyst - Process Improvement - Change Management - Training & Development', 'Slalom', '[{"company":"Slalom","company_id":"slalom-consulting","industry":"Business Consulting and Services","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Slalom","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/slalom-consulting"},{"company":"Bellevue School District","company_id":"bellevue-school-district","location":"Bellevue, WA","positions":[{"description":"","duration":"Oct 2019 Feb 2022 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2022","start_date":"Oct 2019","subtitle":"Bellevue School District","title":"Technology Project Manager"}],"url":"https://www.linkedin.com/company/bellevue-school-district"},{"company":"Advarra","company_id":"advarra","location":"Greater Seattle Area","positions":[{"description":"Coordinate and execute process improvement and organizational changes in a highly regulated industy using project management methodologies. Develop and implement strategic global solutions by incorporating multiple perspectives across the organization driving problems to resolution at scale. Cross-functional team collaboration leading system deployments, process changes, and product launches achieving results in a fast-paced environment.Key Accomplishments:\uf0a7 Project Manager and Business Process Analyst for implementing enterprise security to comply with HIPAA HITECH requirements, a 2-year initiative compressed to a 5-month deliverable. Project team consisted of 40+ stakeholders and scope included the creation and/or revision of 100+ policies with an enterprise-wide impact.\uf0a7 Lead Project Manager and Business Process Analyst for launching Quorum’s Institutional Biosafety Committee, a new line of service that required full integration into existing business operations. Managed a project team of 40+ stakeholders that delivered 75+ procedures and external forms including company website changes impacted by the introduction of the new service line. \uf0a7 Lead a project team of 25+ stakeholders in implementing and testing multiple external forms on a smartform platform that created a streamlined approach for client form submissions, reduced errors by 60% and improved internal processing times by 100% for an audience of 65k portal platform users.","duration":"May 2016 Oct 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Oct 2019","start_date":"May 2016","subtitle":"Advarra","title":"Senior Business Project Manager"}],"url":"https://www.linkedin.com/company/advarra"},{"company":"Quorum Review - Independent Review Board","company_id":"quorum-review","location":null,"positions":[{"description":"Program manager for business operations training. Designed and implemented a department-wide training curriculum in close collaboration with operational executive leadership for 5 teams comprised of 115 individual contributors in 13 of job roles. Program design included effective transfer of job knowledge and skills proficiency. Developed and deployed an enterprise-wide training curriculum for the organization’s enterprise-wide CRM.Key Accomplishments:\uf0a7 Developed Quorum’s first e-learning program in support of complex operational processes.\uf0a7 Implemented a formal departmental onboarding program for new members of the organization across 14 of job roles.\uf0a7 Provided training and supervisory support for the organization’s paperless initiative. \uf0a7 Streamlined the training program for Account Managers, reducing the timeline from onboarding to an effective independent contributor by 50% from 6 months to 3 months.","duration":"Aug 2012 Apr 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2016","start_date":"Aug 2012","subtitle":"Quorum Review - Independent Review Board","title":"Training and Development Specialist (Sales & Operations)"},{"description":"Led multiple teams within operations comprised of 11 individual contributors in 3 job roles with an emphasis on exemplary customer service while building client loyalty and serving the Independent Review Board (IRB). Collaborated with internal departments to provide resolution to escalated client issues in addressing operational or performance barriers in meeting service deliverables. Key Accomplishments:\uf0a7 Developed relationships with several high-profile client accounts including Novartis Pharmaceuticals and Merck.\uf0a7 Developed two new services for revenue generation.\uf0a7 Provided leadership and direction for two significant corporate initiatives including digital transformation and iterative enterprise-wide system upgrades.","duration":"May 2010 Aug 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2012","start_date":"May 2010","subtitle":"Quorum Review - Independent Review Board","title":"Manager, Study Services (Business Operations)"},{"description":"Managed up to 75 high profile client accounts related to the successful initiation, maintenance, and close-out of clinical research studies focusing on the end-to-end client experience. Represented the account and organizational interests by finding solutions supporting positive client outcomes. • Secured business from several key accounts (Forest Laboratories, Merck & Co., Glaxosmithkline)• Drafted instructional material for organization\'s CRM• Facilitated peer to peer training","duration":"Apr 2008 May 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2010","start_date":"Apr 2008","subtitle":"Quorum Review - Independent Review Board","title":"Account Manager"}],"url":"https://www.linkedin.com/company/quorum-review"},{"company":"Lenscrafters","company_id":"lenscrafters","location":"Greater Seattle Area","positions":[{"description":"Responsible for meeting daily sales goals by providing consultations and selling eyewear to patients. Work in conjunction with the Doctor of Optometry to perform visual acuity testing, taking optic measurements, consult on recommended products, verifying insurance claims and managing patient files. Responsible for meeting daily sales goals by providing consultations and selling eyewear to patients. Work in conjunction with the Doctor of Optometry to perform visual acuity testing, taking optic measurements, consult on recommended products, verifying insurance claims and managing patient files.","duration":"Sep 2007 Oct 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2009","start_date":"Sep 2007","subtitle":"Lenscrafters","title":"Eyecare Advisor"}],"url":"https://www.linkedin.com/company/lenscrafters"},{"company":"Toys R Us","company_id":"toysrus1","location":"Greater Seattle Area","positions":[{"description":"Responsible for managing store operations including performance indicators analysis, merchandising, inventory management, customer satisfaction, employee relations, staffing, project execution, coordinating process improvements, training and development, and performance management. Monitor and evaluate service and sales performance. Delegate tasks and allocate resources to ensure that service and sales objectives are met on a daily basis. Establish and provide leadership and direction through operational and organizational change.","duration":"Nov 2006 Aug 2007 10 months","duration_short":"10 months","end_date":"Aug 2007","start_date":"Nov 2006","subtitle":"Toys R Us","title":"Merchandising Manager"}],"url":"https://www.linkedin.com/company/toysrus1"},{"company":"Target","company_id":"target","location":"Greater Seattle Area","positions":[{"description":"Responsible for managing 6 guest service departments and overseeing entire store operations. Assist the Store Manager with planning and execution of annual goals. Accountable for a team of approximately 75 employees. Daily activities involve training, staffing, scheduling, managing payroll, controlling expenses, inventory control, work distribution, conflict management, vendor relations, executing company initiatives, planning for operational and financial efficiency, opening/closing store.Accomplishments:• District Store Assessment Team: Audit stores and provided recommendations for stores to meet corporate standards.• Remodel Project: Store Captain for remodel project to add a Photo Studio.• Community Volunteer Captain: Coordinated community volunteer events and grants for donation requests.• Systems Rollout Captain: Managed communication and training for new system launches. • Store Expense Captain: Monitored store expenditures to stay within the annual budget.","duration":"Jun 2003 Nov 2006 3 years 6 months","duration_short":"3 years 6 months","end_date":"Nov 2006","start_date":"Jun 2003","subtitle":"Target","title":"Manager, Guest Services (Customer Experience)"}],"url":"https://www.linkedin.com/company/target"}]', '["Tom Favillo “I worked with Kathy during my 8 year tenure at Quorum. Her professional progression through the company was one earned via hard work, attention to the company mission and dedication to getting into the details on any given project. Kathy was repeatedly selected as the “go to” person to either head up new projects or be parachuted in to save opportunities which were floundering. In both scenarios, Kathy was successful because she always began by defining clear goals and then created plans which she persistently executed. Beyond her technical aptitude, Kathy has a skill which is hard to find and even harder to teach - she has the ability to translate tactical plans into functional deliverables. It is this attribute which allows her to rise above simply being a good Process Analyst. She understands what it takes to actually operationally deliver on results once a project is completed. Any team is made stronger merely by adding Kathy to the roster. Tom Favillo President & COO Quorum Review ”","Cami Gearhart “I had the pleasure of knowing Kathy for 11 of the 13 years I served as CEO of Quorum, and during that time Kathy consistently excelled in a variety of roles across the company. Kathy is diligent, conscientious and hardworking; in her most recent role as Senior Business Process Analyst she regularly tackled and successfully completed our most difficult projects. Kathy also brings a sunny smile and great team spirit to each assignment. Any organization would be fortunate to have Kathy as an employee!”"]'] User: ['Maciej Kopeć', 'Experienced Lead Software Engineer with a demonstrated history of working in various business domains.', 'Lead Software Engineer w EPAM Systems', 'EPAM Systems', '[{"company":"EPAM Systems","company_id":"epam-systems","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Aug 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Aug 2019","subtitle":"EPAM Systems","title":"Lead Software Engineer"},{"description":"","duration":"Apr 2018 Aug 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2019","start_date":"Apr 2018","subtitle":"EPAM Systems","title":"Team Leader"},{"description":"","duration":"Jan 2018 Aug 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2019","start_date":"Jan 2018","subtitle":"EPAM Systems","title":"Senior Java Software Engineer"}],"url":"https://www.linkedin.com/company/epam-systems"},{"company":"Axxiome Group","company_id":"axxiome","location":"Wrocław, woj. dolnośląskie, Polska","positions":[{"description":"","duration":"Jun 2017 Dec 2017 7 months","duration_short":"7 months","end_date":"Dec 2017","start_date":"Jun 2017","subtitle":"Axxiome Group","title":"Java Senior Developer"}],"url":"https://www.linkedin.com/company/axxiome"},{"company":"Capgemini","company_id":"capgemini","location":null,"positions":[{"description":"","duration":"Feb 2016 May 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2017","start_date":"Feb 2016","subtitle":"Capgemini","title":"Senior Software Engineer"},{"description":"","duration":"Feb 2015 Jan 2016 1 year","duration_short":"1 year","end_date":"Jan 2016","start_date":"Feb 2015","subtitle":"Capgemini","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/capgemini"},{"company":"Descom Oy","company_id":"descom-oy","location":"Finland/Poland","positions":[{"description":"Tasks related to software development and maintenance on WebSphere Commerce. Tasks related to software development and maintenance on WebSphere Commerce.","duration":"Jan 2012 Jan 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2015","start_date":"Jan 2012","subtitle":"Descom Oy","title":"Java developer"}],"url":"https://www.linkedin.com/company/descom-oy"},{"company":"OptArt","company_id":"optart","location":"Kraków Area, Poland","positions":[{"description":"Implementation specialist, PHP programmer, Webdeveloper Implementation specialist, PHP programmer, Webdeveloper","duration":"Jun 2010 Jan 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2012","start_date":"Jun 2010","subtitle":"OptArt","title":"Implementation Specialist"}],"url":"https://www.linkedin.com/company/optart"},{"company":"KlubKwadrat.pl","company_id":null,"location":"Kraków Area, Poland","positions":[{"description":"Server and site administrator, webdeveloper Server and site administrator, webdeveloper","duration":"Jan 2009 Jan 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2012","start_date":"Jan 2009","subtitle":"KlubKwadrat.pl","title":"Webdeveloper"}],"url":""},{"company":"Freelancer","company_id":null,"location":"Poland","positions":[{"description":"PHP programmer, Webdeveloper, Implementation specialist, Server administrator, Site optimization PHP programmer, Webdeveloper, Implementation specialist, Server administrator, Site optimization","duration":"2006 2012 6 years","duration_short":"6 years","end_date":"2012","start_date":"2006","subtitle":"Freelancer","title":"Freelancer"}],"url":""}]', '["Mai Dang Thi, CFA “Maciej is an enrichment for the team and the project, not only as a professional but also as an individual. Maciej is an absolute team player and always put the interest of the team and the project ahead of his own interest. In addition, Maciej is a very solution oriented person, who strives to deliver and who would go the extra mile to deliver it.”","Iuliia Zasadna “Maciej is a high-skilled IT specialist who possesses tremendous number of various technical skills. He has been playing an essential role in the Scrum Team helping it being cross-functional and self-organized. Maciej is an extremely open-minded person and he is always up for a change and/or a challenge. ”"]']### Assistant: The agent's job is to provide project coordination and process improvement expertise, while the user is reaching out to the agent because they need assistance with software integration and optimization for their business.
### Human: Agent: ['Linda Marie Louie', "Having worked in Higher Education, Philanthropy, Fundraising and Community Development, the middle of my career took me to consulting with individuals interested in peak performance (athletes, upper and mid-level management) and team building. This has brought me to my current stage in life, applying all I have learned. Now I have discerned pastoral ministry/hospital chaplaincy/spiritual direction. I am fortunate to be able to do more volunteer work now in pastoral ministry capacities.Working with those with great gifts and blessings (physical performance, wealth management and philanthropy), I then worked for a magazine for people who daily face the most humbling of challenges in one's life: chronic pain, chronic illness, disabilities. It was my prayer to be of service in any way possible to others. In return, I have learned more from them than they have benefited from my contributions. I used to bring professional athletes out to the poorest of the poor. The effect was phenomenal: their performance athletically flourished measurably as they recognized their blessings through the experiences of those less fortunate. When people get involved with their community, their church, causes close to their hearts, they learn what it is to live. I urge all to give of yourself: you will become more empowered than you ever knew was possible, as long as you seek to serve and not get something in return. Treasures are everywhere. Where is your treasure? My focus is on people who face challenges of all types, but especially the physical ones. Pastoral Ministry brings one into the lives of others in the full circle of life: birth to death. I am now in the process of studying to bring Contemplative Outreach practices to those with severe illness and/or an adverse diagnosis. (There is a connection there for those in Hospice, especially. 11th Hour Hospice Volunteers are there for the persons in Hospice/Palliative Care who have no one else in their lives.)", 'Student at Center for Contemplative Outreach; volunteer', 'Volunteer', '[{"company":"Volunteer","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"Volunteer","title":"Volunteer"}],"url":""},{"company":"The CUSAN","company_id":null,"location":"","positions":[{"description":"Edit magazine for persons with disabilities and/or chronic illness.","duration":"2007 2017 10 years","duration_short":"10 years","end_date":"2017","start_date":"2007","subtitle":"The CUSAN","title":"Editor"}],"url":""},{"company":"The EXCEL Group Consultants","company_id":null,"location":"Midwest","positions":[{"description":"Consulting for peak performance for individuals in professional world: corporate, entertainment, sports management, small business development. Implemented, developed curriculum and did training in Leadership, Team Building, Personal Life Coach Planning, The Power of Thought, Overcoming Obstacles, Skills Assessment.Honored as National Football League United Way Community Quarterback Award. Awarded Diamond Excellence Award.","duration":"1995 2006 11 years","duration_short":"11 years","end_date":"2006","start_date":"1995","subtitle":"The EXCEL Group Consultants","title":"Executive Director, Founder, Speaker"}],"url":""},{"company":"Greater Minneapolis Area United Way","company_id":null,"location":"","positions":[{"description":"Million dollar plus accounts; fundraising campaigns, volunteer recruitment & training, conference and event planning, group leadership, donor relations, grants, public speaking, team building, constituent service, marketing.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Greater Minneapolis Area United Way","title":"Loaned Executive"}],"url":""},{"company":"ESNS, Inc.","company_id":null,"location":"Minneapolis, MN","positions":[{"description":"It was my honor to help people find employment, no matter their stage in life: students, senior citizens, people seeking to get off of public assistance. I did employer relationship building, job seeker training workshops and had a lot of fun working with the part of ESNS that was housed in the senior\'s center/senior foodshelf. It was here that I began doing speaking on community development and needs for all to attain self-sufficiency, doing Speaker\'s Bureau through the United Way. This job was a little of everything: program development, grant seeking, every part of small non-profit world.","duration":"1994 1997 3 years","duration_short":"3 years","end_date":"1997","start_date":"1994","subtitle":"ESNS, Inc.","title":"Business Employer Development/Job Seeker Training"}],"url":""},{"company":"B David Jewelers","company_id":null,"location":"Midwest","positions":[{"description":"Serviced established Independent Jewelers in multi-state area. Client Relationship development, Customer Service, Territory development.","duration":"1992 1994 2 years","duration_short":"2 years","end_date":"1994","start_date":"1992","subtitle":"B David Jewelers","title":"Regional Sales Representative"}],"url":""},{"company":"The College of St. Scholastica","company_id":"the-college-of-st.-scholastica","location":"","positions":[{"description":"Initiated, developed and opened Admissions Office 150 miles from the College of St. Scholastica for student recruitment expansion. Marketing plans, trend research, event planning, client relations, non-profit management, budgets, volunteer recruitment, alumni volunteer recruitment program (training/implementation).","duration":"1985 1991 6 years","duration_short":"6 years","end_date":"1991","start_date":"1985","subtitle":"The College of St. Scholastica","title":"Associate Director of Admissions"}],"url":"https://www.linkedin.com/company/the-college-of-st.-scholastica"},{"company":"Harcourt Brace Jovanovich","company_id":null,"location":"","positions":[{"description":"Production manager for professional trade magazines. Coordinated efforts of writers, editors, advertisers, sales/marketing and print production.","duration":"1984 1985 1 year","duration_short":"1 year","end_date":"1985","start_date":"1984","subtitle":"Harcourt Brace Jovanovich","title":"Production Manager"}],"url":""},{"company":"Dayton Hudson Department Store Company","company_id":null,"location":"St. Cloud","positions":[{"description":"Retail merchandiser branch of Dayton\'s, which was sold to Marshall Fields, now owned by Macy\'s, when Dayton\'s still owned Target.Assisted in all facets of HR from employee benefits/payroll, interviews, reviews, loss prevention awareness, in-store communication & rewards incentives.","duration":"1982 1984 2 years","duration_short":"2 years","end_date":"1984","start_date":"1982","subtitle":"Dayton Hudson Department Store Company","title":"Assistant Human Resources Manager/Training Specialist"}],"url":""}]', '["“I would define Linda Louie as a \\"steward leader\\". She is proactive, friendly, organized and sees the holes and fills them in. I would recommend Linda for any goals she pursues .”","“Linda is the editor of The CUSAN which supports my health issues. Her ideas are inspirational. Her work is done out of love for the Lord, with gentleness and kindness. We are so fortunate to have Linda as the editor for The CUSAN, with all that she does otherwise, and her many talents and great experiences. How fortunate we are!”"]'] User: ['John Kirkland', 'Ambassador, Mentor and Tutor with City Tutors and Braven Mentors. I provide tutoring and career mentoring services to challenged populations so they can of enter and succeed in the world of work and independence.', 'Senior Leader supporting the education and workforce development of disadvantaged and at risk populations', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Self-employed","title":"Mentor & Tutor"}],"url":""},{"company":"Kirkland Advisory","company_id":null,"location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Apr 2019 Jan 2022 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jan 2022","start_date":"Apr 2019","subtitle":"Kirkland Advisory","title":"Senior M & A Consultant"}],"url":""},{"company":"SCORE Mentors NYC","company_id":"scorenyc-counselors-to-america%27s-small-business","location":"New York City","positions":[{"description":"","duration":"Mar 2020 Mar 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2021","start_date":"Mar 2020","subtitle":"SCORE Mentors NYC","title":"Certified Small Business Mentor"}],"url":"https://www.linkedin.com/company/scorenyc-counselors-to-america%27s-small-business"},{"company":"Self Employed","company_id":null,"location":"","positions":[{"description":"","duration":"May 2019 Mar 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2021","start_date":"May 2019","subtitle":"Self Employed","title":"Workforce Development & Social Enterprise Consultant"}],"url":""},{"company":"Self-employed","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"May 2019 May 2019 1 month","duration_short":"1 month","end_date":"May 2019","start_date":"May 2019","subtitle":"Self-employed","title":"Interim CEO/COO in Nonprofit Social Services Sector I Workforce Development Consultant"}],"url":""},{"company":"The Doe Fund","company_id":"the-doe-fund","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2015 May 2019 4 years 2 months","duration_short":"4 years 2 months","end_date":"May 2019","start_date":"Apr 2015","subtitle":"The Doe Fund","title":"SVP Workorce Development & Social Enterprises"}],"url":"https://www.linkedin.com/company/the-doe-fund"}]', '["James Reina “John has been an excellent mentor to us since 2020 as we were building Jibby Coffee. He is a sincere listener and able to absorb our context quickly to become a source of truth, advice, and bona fide sage wisdom. Nothing beats real world experience—John has that, and he shares it. ”","LinkedIn User “John has worked with me for months as a mentor as I\'ve been building a business and his support and expertise have been integral in my process development, hiring, and building a brand. As a SCORE mentor, John has been able to help me from start up through today and is extremely communicative and attune to small business needs. He has helped me actualize much of my process and concentrate on actionable next steps making building out a business more manageable and his constant support has been amazing.”"]']### Assistant: The agent's job is to provide career mentoring and tutoring services to challenged populations, and today the agent is reaching out to the user to discuss a potential collaboration in supporting disadvantaged and at-risk individuals in their education and workforce development.
### Human: Agent: ['Clint Byrum', 'Technical Manager and Systems Architect, encompassing systems administration, CI/CD, software engineering, DevOps, and network engineering skills. Specializing in bringing conscious leadership and psychological safety to high performing teams making stable, scalable architectures. Specialties: leadership,mysql,C,linux,unix,python,perl,php,bash,scalability,networking,orchestration,rust,terraform,kubernetes,aws', 'Conscious Leader, Free Software Geek, Part-time Ranter', 'Spotify', '[{"company":"Spotify","company_id":"spotify","industry":"Music","location":"","positions":[{"description":"","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"Spotify","title":"Staff Engineer"}],"url":"https://www.linkedin.com/company/spotify"},{"company":"Good Money","company_id":"joingoodmoney","location":"Los Angeles, California","positions":[{"description":"","duration":"Oct 2018 Mar 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2020","start_date":"Oct 2018","subtitle":"Good Money","title":"Senior Director of Infrastructure"}],"url":"https://www.linkedin.com/company/joingoodmoney"},{"company":"GoDaddy","company_id":"godaddy","location":"","positions":[{"description":"","duration":"Sep 2017 Oct 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2018","start_date":"Sep 2017","subtitle":"GoDaddy","title":"Software Development Engineer V / Engineering Manager"}],"url":"https://www.linkedin.com/company/godaddy"},{"company":"IBM","company_id":"ibm","location":"","positions":[{"description":"","duration":"Sep 2015 Aug 2017 2 years","duration_short":"2 years","end_date":"Aug 2017","start_date":"Sep 2015","subtitle":"IBM","title":"Cloud Architect"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Hewlett Packard","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"Dec 2012 Sep 2015 2 years 10 months","duration_short":"2 years 10 months","end_date":"Sep 2015","start_date":"Dec 2012","subtitle":"Hewlett Packard","title":"Senior Cloud/Server Software Engineer"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Canonical Ltd.","company_id":"canonical","location":"","positions":[{"description":"","duration":"May 2010 Dec 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2012","start_date":"May 2010","subtitle":"Canonical Ltd.","title":"WebOps Developer - Server Team"}],"url":"https://www.linkedin.com/company/canonical"},{"company":"Adicio, Inc.","company_id":"adicio","location":"","positions":[{"description":"","duration":"Dec 2003 May 2010 6 years 6 months","duration_short":"6 years 6 months","end_date":"May 2010","start_date":"Dec 2003","subtitle":"Adicio, Inc.","title":"Senior Unix Systems Administrator / Senior Core Developer"}],"url":"https://www.linkedin.com/company/adicio"},{"company":"Anonymizer, Inc.","company_id":"anonymizer-inc.","location":"","positions":[{"description":"","duration":"Jun 2003 Dec 2003 7 months","duration_short":"7 months","end_date":"Dec 2003","start_date":"Jun 2003","subtitle":"Anonymizer, Inc.","title":"Senior Systems Administrator"}],"url":"https://www.linkedin.com/company/anonymizer-inc."},{"company":"XNtech","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2002 Jun 2003 1 year","duration_short":"1 year","end_date":"Jun 2003","start_date":"Jul 2002","subtitle":"XNtech","title":"Network/Systems/Software Engineering Consultant"}],"url":""},{"company":"ERP.COM","company_id":"erp","location":"","positions":[{"description":"","duration":"Jun 1999 Jun 2002 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2002","start_date":"Jun 1999","subtitle":"ERP.COM","title":"IT Director/Programmer/Analyst"}],"url":"https://www.linkedin.com/company/erp"},{"company":"CR Computing Solutions","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1999 Jun 1999 6 months","duration_short":"6 months","end_date":"Jun 1999","start_date":"Jan 1999","subtitle":"CR Computing Solutions","title":"Programmer/Analyst"}],"url":""}]', '["Camila Franco “The first time I met Clint, he had flown from LA to meet me and be part of my interview panel. Just like that, he decided he would be in San Francisco in person, like he was just hopping on a car for a quick 10min drive to meet someone. That\'s the type of person Clint is, and that shows on his work everyday. Clint is present, and passionate about his work and his team. Not only is he terrific in his area of expertise, he also doubles as an Agile ninja. He displays passion for the methodology and patience in coaching everyone. You will never hear a “can’t do” or “can’t help” from him, he will always take the time to listen to provide perspectives and solutions. Working with Clint has been a privilege, and watching him in action as a leader, coach, and executioner has taught me a lot. He adds exponential value to all teams.”","Puneet Kandhari “Clint is an excellent problem solver, developer, sys admin. He is the closest thing to Blart Versenwald III that i have ever met in my profession, and i was happy/lucky to work with him. I have learnt alot from him during the time we worked together and i am thankful for the experiences.”"]'] User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to provide technical guidance and leadership in a software engineering company. Today, the user is reaching out to the agent because they need assistance in optimizing their social media strategy and implementing effective marketing techniques.
### Human: Agent: ['Srikar Danda', 'Software engineer with experience in Big Data Engineering and Full Stack Development. Extensive working knowledge of ETL processes, data pipeline architecture, cloud technologies (AWS), REST API and web development.', 'Software Engineer', 'Infosys - Nike', '[{"company":"Infosys - Nike","company_id":null,"location":"Beaverton, Oregon, United States","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Infosys - Nike","title":"Big Data Engineer"}],"url":""},{"company":"Penn State University","company_id":"penn-state-university","location":"State College, Pennsylvania Area","positions":[{"description":"","duration":"Aug 2017 Dec 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2018","start_date":"Aug 2017","subtitle":"Penn State University","title":"ITS Lab Consultant"}],"url":"https://www.linkedin.com/company/penn-state-university"},{"company":"Boeing","company_id":"boeing","location":"","positions":[{"description":"- Designed and programmed a rover-pilot application to steer a vehicle (Mars Rover) with a multidisciplinary team- Integrated electrical components with a chassis and ensured functionality through algorithmic design- Installed and programmed an onboard mechanical claw, operable through the use of an FPV IP Camera- Won the BP People’s Choice Award","duration":"Aug 2017 Dec 2017 5 months","duration_short":"5 months","end_date":"Dec 2017","start_date":"Aug 2017","subtitle":"Boeing","title":"Software Engineer (Senior Design Showcase)"}],"url":"https://www.linkedin.com/company/boeing"},{"company":"Penn State University","company_id":"penn-state-university","location":"State College, Pennsylvania Area","positions":[{"description":"","duration":"2015 2015 less than a year","duration_short":"less than a year","end_date":"2015","start_date":"2015","subtitle":"Penn State University","title":"Research Assistant - CIMP-3D lab"}],"url":"https://www.linkedin.com/company/penn-state-university"}]', '["“Srikar and I studied together at Coding Dojo. Srikar is a great team player and he is passionate about learning new technologies.He can pick up new languages quickly and he is very helpful at debugging. Not only is Srikar a great web developer but he is also fun to be around. He would be a great fit for any team looking to continually grow.”","“Srikar had the opportunity to work together in our MEAN engineering project. We were able to create a real-time web chat application utilizing API\'s to retrieve NBA data and Sockets for the chat feature. Srikar communicates well and is a team player. ”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage high-profile events and build relationships, and today the user is reaching out to the agent because they need assistance in planning a large-scale conference for a healthcare organization.
### Human: Agent: ['Sherry Willis', '“It’s not what we do once in a while that shapes our lives, but what we do consistently.” Tony RobbinsI am so blessed that I’ve had the opportunity to work and provide services for hundreds of top business owners all over the U.S. Services such as Payroll, Point of Sale Systems, merchant Services, Human Resources, Managed Network Services and Small Business Consulting and Coaching. I am looking forward to using my skills and experiences to help more business owners.As a business owner, I personally understand the importance of having an experienced and trusted advisor who truly cares about them. It’s is my pleasure to discover what a business owner’s goals are for their business and them help them reach those goals. Many times a business owner just needs an outside consultant to create or refine a plan that can help them be successful. I am my father’s daughter. He taught me to work hard and be tenacious. But mostly he taught me how to compete and win both in business and life.', 'Small Business Consultant and Coach', 'Paychex', '[{"company":"Paychex","company_id":"paychex","industry":"Human Resources Services","location":"San Antonio, Texas Area","positions":[{"description":"I take a consultative approach by working with small to Medium sized business owners to discover not only what their payroll needs are but also what Human resources needs they might have. By taking the time to understand exactly what a business owner wants to accomplish, I can help them not only to be successful but also to be COMPLIANT.I offer...Payroll * HR * Time & Attendance * Recruiting & Hiring * Onboarding * Handbooks * WOTC","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"Paychex","title":"Payroll & Human Capital Management Consultant"}],"url":"https://www.linkedin.com/company/paychex"},{"company":"The WIN Coach","company_id":null,"location":"San Antonio, Texas Area","positions":[{"description":"","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"The WIN Coach","title":"Business Coaching Specialist"}],"url":""},{"company":"BenefitMall","company_id":"benefitmall","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Aug 2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"Aug 2017","subtitle":"BenefitMall","title":"District Sales Manager - Payroll Division"}],"url":"https://www.linkedin.com/company/benefitmall"},{"company":"Heartland Payment Systems","company_id":"heartland-payment-systems","location":"Central/South Texas","positions":[{"description":"Management of a team of Sr. Product Specialists in Austin and San AntonioSales and marketing to Small and Medium sized business Sales training and development of payroll sales specialists Knowledge of Payroll processing and Human Resource ManagementSpecialties include Restaurants, Retail, B2B and Manufacturing","duration":"Sep 2016 Aug 2017 1 year","duration_short":"1 year","end_date":"Aug 2017","start_date":"Sep 2016","subtitle":"Heartland Payment Systems","title":"Payroll Division Manager"}],"url":"https://www.linkedin.com/company/heartland-payment-systems"},{"company":"Toast, Inc.","company_id":"toast-inc","location":"San Antonio, Texas Area","positions":[{"description":"Business Development + Sales + Team Building + Android Tablet based POS Evangelist + Cloud Computing + SaaS*Brand development for new restaurant POS*Network Security Consultant*Online Take Out Ordering Advisor*Credit Card Processing Expert*PCI Compliance Advisor*Web site traffic growth *Strategic Consulting, including business plan & sales strategy development.*Advising new businesses on retail sales process and cash flow*Give onsite and offsite support and training*Restaurant Point of Sale ROI specialist","duration":"May 2014 Aug 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2016","start_date":"May 2014","subtitle":"Toast, Inc.","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/toast-inc"},{"company":"Heartland Payment Systems","company_id":"heartland-payment-systems","location":"","positions":[{"description":"Sales and support of merchants in Texas and the U.S for merchant servicesSales of Gift marketing and Loyalty ProgramsSales of Payroll and Human Resource ServicesRecommendations of ways to more efficiently and cost effectively manage businessAnalyze and make recommendations on PCI compliance and network & internet processing securityI work hard to insure that my clients received the best possible service available in the industry!","duration":"Apr 2009 Sep 2014 5 years 6 months","duration_short":"5 years 6 months","end_date":"Sep 2014","start_date":"Apr 2009","subtitle":"Heartland Payment Systems","title":"Territory Sales Manager"}],"url":"https://www.linkedin.com/company/heartland-payment-systems"}]', '["“ I have known Sherri for several years where we were both sales representatives at different companies. Sherry is one of the best salespeople I have ever met. She is skilled at sales, great at managing her time and incredibly organized. She is persistent without being annoying, and above all she gets results. She truly gets behind the product at hand, and is genuine and convincing as a salesperson. Sherri is a friendly, high-energy individual with a great sense of humor. Any company should be happy to have her on board”","“If you want a Tiger that can protect your best interest in the Restaurant Industry Sherry Willis is you Tiger. She is a financial PCI Ninja who delivers solid advise about network security and protection against breach and credit card fraud.”"]'] User: ['Roland L.', 'Experienced Operations Consultant with a demonstrated history of working in the retail industry. Strong operations professional skilled in Imports, Product Lifecycle Management, Project Management, Global Sourcing and Business Operations.', 'Product Management | Project Management | Business Process improvement | Systems implementation', "Lowe's Companies, Inc.", '[{"company":"Lowe\'s Companies, Inc.","company_id":"lowe%27s-home-improvement","industry":"Retail","location":null,"positions":[{"description":"","duration":"Nov 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Lowe\'s Companies, Inc.","title":"Product Manager, Enterprise Vendor - Merchandising Technology"},{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Lowe\'s Companies, Inc.","title":"Associate Product Manager, Enterprise Vendor - Merchandising Technology"},{"description":"","duration":"Aug 2018 Oct 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2019","start_date":"Aug 2018","subtitle":"Lowe\'s Companies, Inc.","title":"Operations & Support Consultant, Global Merchandising"},{"description":"","duration":"Oct 2015 Aug 2018 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2018","start_date":"Oct 2015","subtitle":"Lowe\'s Companies, Inc.","title":"Sr. Initiatives Analyst, International Merchandising & Global Sourcing"},{"description":"","duration":"May 2014 Oct 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2015","start_date":"May 2014","subtitle":"Lowe\'s Companies, Inc.","title":"Systems Support Specialist, International Merchandising & Global Sourcing"}],"url":"https://www.linkedin.com/company/lowe%27s-home-improvement"},{"company":"Investment Group","company_id":null,"location":"North Carolina","positions":[{"description":"","duration":"2010 2014 4 years","duration_short":"4 years","end_date":"2014","start_date":"2010","subtitle":"Investment Group","title":"General Manager"}],"url":""},{"company":"Hissho Sushi Inc.","company_id":"hisshosushi","location":"Charlotte, North Carolina","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Hissho Sushi Inc.","title":"National Account Manager"}],"url":"https://www.linkedin.com/company/hisshosushi"},{"company":"Foxconn","company_id":"foxconn","location":"Plainfield, Indiana","positions":[{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Foxconn","title":"Cost Management Analyst"}],"url":"https://www.linkedin.com/company/foxconn"}]', '["LinkedIn User “Working with Roland has been a great experience, he focuses not only on the specific product requirements instead he has a very broad knowledge of the retail domain. and he always thinks smart as a product owner, always try to explain the requirement clearly and his sound knowledge on retail vendor onboarding help me to develop good products. he is very logical and analytically very strong, more than that Roland\'s calmness and openness create the good environment for a developer like me. Roland is a very approachable and friendly person, any team would be lucky to have him.”","Rashmi Kedlaya “\u200cIt was fantastic to work with Roland, who is an exceptional product manager I have ever worked with. Always provides detailed insight of a requirement & addresses all our queries on time. He is very approachable & never hesitates to repeat requirement briefing whenever asked. He is an inspiring team player & has a positive attitude towards work. Guides the team with a workable solution whenever team faces technical challenges. It really smoothened my journey at Lowe\'s. Always happy to work under such a great product manager.”"]']### Assistant: The agent's job is to provide small business consulting and coaching services, and today the agent is reaching out to the user because they need assistance with global sourcing and business operations in the retail industry.
### Human: Agent: ['Michelle Barone-Lepore, CFMP', 'A results-driven, highly motivated and forward thinking visionary skilled at capitalizing on market trends to propel new business growth through sales and marketing efforts. Recognized for using diverse tactics to lead brand management, market research, business development, digital marketing, programmatic advertising, content marketing, marketing automation, email marketing, conversion optimization, data analytics, product marketing, public relations, investor relations, marketing operations, product marketing, marketing communications and customer experience. Expert in management, traditional marketing, social media marketing, customer service, team development, business planning, marketing, advertising, and promotions. High achiever who consistently exceeds established goals frequently earning honors and recognition for performance.Led the marketing department through a company-wide strategy targeting $1 billion in assets which resulted in $500 million of growth, exceeding the goal by achieving $1.1 billion in assets.Developed a new website which led to a 300% increase in traffic. Created an integrated marketing plan including digital, video, SEO, Google Ad Words, blog posts, backlink-building campaigns, and public educational videos.Received national publicity through the American Bankers Association for an innovative and forward-thinking idea by creating a weekly talk show, “Wake Up with Rhinebeck Bank,” interviewing local business customers. These shows reached views of 10,000-35,000 per week.', 'Senior Vice President of Marketing at Rhinebeck Bank', 'Rhinebeck Bank', '[{"company":"Rhinebeck Bank","company_id":"rhinebeck-bank","industry":"Banking","location":"Poughkeepsie New York","positions":[{"description":"","duration":"Feb 2016 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Rhinebeck Bank","title":"Senior Vice President of Marketing"}],"url":"https://www.linkedin.com/company/rhinebeck-bank"},{"company":"iHeartMedia","company_id":"iheartmedia","location":"Poughkeepsie, New York","positions":[{"description":"","duration":"Nov 2014 Jan 2020 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jan 2020","start_date":"Nov 2014","subtitle":"iHeartMedia","title":"Radio Personality"}],"url":"https://www.linkedin.com/company/iheartmedia"},{"company":"Think Social First / Exclusive Events & Promotions","company_id":null,"location":"Poughkeepsie NY","positions":[{"description":"","duration":"Mar 2012 Feb 2016 4 years","duration_short":"4 years","end_date":"Feb 2016","start_date":"Mar 2012","subtitle":"Think Social First / Exclusive Events & Promotions","title":"Owner/Operator"}],"url":""}]', '["Leslie Tracey “Michelle has a great energy and charisma that she brings to any endeavor she touches upon. I have the pleasure of working with her and she does great work on social media. I always recommend her to my clients and those that have chosen her have nothing but good things to say. Michelle works with the highest level of professionalism and is a natural connector who always seeks to help others. ”","Chris Long “Michelle has been instrumental in opening my eyes to the benefits of marketing through blogging and social media. I have gained tremendous insights through her ideas and suggestions in the way of developing a presence and brand for Love Effron as well as myself in regards to Social Media. Thank You Michelle for all your help Chris Long Love Effron”"]'] User: ['Kambria Wempen, MBA', 'Executive MBA graduate with 10 years of marketing experience across a variety of industries including hospitality, telecommunications, F&B, and retail. I have a knack for developing creative campaigns, a passion for delivering unexpected customer service, a drive to determine successful strategies, and a solid background of project and team management.', 'Senior Manager, Customer Marketing at GoDaddy', 'GoDaddy', '[{"company":"GoDaddy","company_id":"godaddy","industry":"Internet","location":null,"positions":[{"description":"","duration":"Aug 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Aug 2018","subtitle":"GoDaddy","title":"Senior Manager, Customer Marketing"},{"description":"","duration":"Sep 2015 Aug 2018 3 years","duration_short":"3 years","end_date":"Aug 2018","start_date":"Sep 2015","subtitle":"GoDaddy","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/godaddy"},{"company":"Beachbody","company_id":"beachbody","location":"Santa Monica, CA","positions":[{"description":"","duration":"Nov 2014 Sep 2015 11 months","duration_short":"11 months","end_date":"Sep 2015","start_date":"Nov 2014","subtitle":"Beachbody","title":"Database Marketing Manager"}],"url":"https://www.linkedin.com/company/beachbody"},{"company":"Nextiva","company_id":"nextiva","location":"Scottsdale, AZ","positions":[{"description":"","duration":"Mar 2012 Oct 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2014","start_date":"Mar 2012","subtitle":"Nextiva","title":"Marketing Communications Manager"}],"url":"https://www.linkedin.com/company/nextiva"},{"company":"International Cruise and Excursions","company_id":"iceenterprise","location":"Scottsdale, AZ","positions":[{"description":"","duration":"Aug 2011 Mar 2012 8 months","duration_short":"8 months","end_date":"Mar 2012","start_date":"Aug 2011","subtitle":"International Cruise and Excursions","title":"Marketing Merchandiser"}],"url":"https://www.linkedin.com/company/iceenterprise"},{"company":"Destination Hotels and Resorts","company_id":"destination-hotels-&-resorts","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Aug 2008 Aug 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2011","start_date":"Aug 2008","subtitle":"Destination Hotels and Resorts","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/destination-hotels-&-resorts"}]', '["Kit Merkley, MBA “Kambria was a very knowledgeable and congenial group mate who\'s input, social media knowledge, and work ethic were invaluable.”","Joey Kilaita “Working with Kambria is a great experience. My company, Gengo, has been working on an ongoing project for some time now. She is very clear and forward in her communication, and I have really enjoyed working with her so far.”"]']### Assistant: The agent's job is to lead brand management, market research, business development, and digital marketing efforts. Today, the user is reaching out to the agent because they need assistance in developing creative campaigns and determining successful marketing strategies.
### Human: Agent: ['Russell Launer CFP®', 'I am a financial services executive with 20 years of experience managing client service, operations and advisor support. I am experienced with supporting operational and management issues for a full service broker dealer, registered investment advisor, mutual fund trust company and private alternative investment company. I have direct knowledge of operations processing and client service management. I have been leading strategic teams for process improvement for the last few years. My CFP, CAPM and CSPO designations have provided me with the educational tools to excel on firm strategic initiatives and drive new technology solutions. Specialties: Team management, leadership, development, hiring, logistics, journey mapping, client experience, database management, portfolio management and high touch client service. Project oversight and budgeting.', 'Managing Director Portfolio Management at City National Rochdale', 'City National Rochdale', '[{"company":"City National Rochdale","company_id":"city-national-rochdale","industry":"Investment Management","location":null,"positions":[{"description":"I am currently working on our digital transformation with a focus on our wealth management platform. We are building a next generation portfolio management system to improve our client experiences and increase client overall wealth. I am part of the Portfolio Management leadership team which supports our overall PM relationship managers.","duration":"Apr 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Apr 2019","subtitle":"City National Rochdale","title":"Managing Director Portfolio Management"},{"description":"• Manage the New Accounts, Billing, Client Administration, Alternative Investment, Performance Reporting and Operations departments within Client Service. Each team has multiple teammates reporting up to team supervisors.• Product Owner for Client Onboarding Project to improve client and advisor experience with digital forms and electronic signatures. Supervise the software build, project budget, scrum teams, and business analysts. • Responsible for approving new accounts, outgoing money transfers, vendor invoices and annual colleague reviews and bonuses.• Created internal and external workflow for implementation of our registered and unregistered alternative investments including sales, marketing, tracking, and investing. Oversee ongoing support to clients, financial advisors, and wholesalers.","duration":"Jan 2013 Apr 2019 6 years 4 months","duration_short":"6 years 4 months","end_date":"Apr 2019","start_date":"Jan 2013","subtitle":"City National Rochdale","title":"Director Of Client Service"},{"description":"• Oversee the daily maintenance of our portfolio accounting software (APX by Advent) with 20 different custodial interfaces. Daily routines include importing transactions, opening accounts, reconciliations, and building performance. Managed three separate projects to onboard data from legacy systems to APX. • Correspond with portfolio managers, sales investment consultants, independent investment advisors, and clients to provide highest level of personalized services.• Review, update and implement policies and procedures to control operational risk and improve upon workflow efficiency. Develop and oversee all compliance and audit reviews for internal and external reviews.• Designed Rochdale’s Professional Development Training series for the client service department. I also represented the department at partner conferences and advisor presentations.","duration":"Jan 2008 Jan 2013 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2013","start_date":"Jan 2008","subtitle":"City National Rochdale","title":"Vice President Client Service and Operations"},{"description":"• Assisted create the team transitioning new advisors and their books of business to our firm. Created all new procedures, manuals and assisted in design of website.• Member of Rochdale’s Senior Management team. Assist making business strategy decisions on hiring, setting goals, and prioritizing projects.• Oversee the ongoing support of Rochdale Offshore Investment Management which specializes in asset protection through offshore custody of assets as well as numerous offshore hedge funds.• Selected by the CEO as a member of the Rochdale Roundtable which was created for “Total Quality Management” directives internal to the firm.• Interview, hire, and supervise the training of new associates in the Client Service Department.","duration":"Apr 2004 Jan 2008 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2008","start_date":"Apr 2004","subtitle":"City National Rochdale","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/city-national-rochdale"},{"company":"Electronic Trading Group","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Supported proprietary traders for an equity based trading firm. Managed the daily settlement risks and provided oversight to the commission runs. Worked hand in hand with partner clearing firm on opening accounts, transferring assets, margin issues, and systems maintenance. Supported proprietary traders for an equity based trading firm. Managed the daily settlement risks and provided oversight to the commission runs. Worked hand in hand with partner clearing firm on opening accounts, transferring assets, margin issues, and systems maintenance.","duration":"Feb 2001 Apr 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"Apr 2004","start_date":"Feb 2001","subtitle":"Electronic Trading Group","title":"Trader Services"}],"url":""},{"company":"Davis Vision","company_id":"davis-vision","location":"Plainview NY","positions":[{"description":"Provided hands on support to the northeast region of partner Optometrists and Ophthalmologists. Managed the on-boarding process and training of new providers. Provided hands on support to the northeast region of partner Optometrists and Ophthalmologists. Managed the on-boarding process and training of new providers.","duration":"Sep 1998 Feb 2001 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2001","start_date":"Sep 1998","subtitle":"Davis Vision","title":"Professional Field Consultant"}],"url":"https://www.linkedin.com/company/davis-vision"}]', '["Divya Karath, CSM “Russ is one the most amazing managers that I have ever worked so far in my career. Extremely approachable, very patient, and one of the quickest learner. I worked with him for an agile project and I remember how fast Russ was able to pick up the software side of things even though they were very new to him. I have never come across a situation in my 2.5 years of working with Russ where I did not receive guidance or support. Russ is very supportive of his team and ensures they get the best for the work they do . I consider myself extremely lucky to having worked with him under his guidance . Few people have the opportunity to work under a manager and a coach and I strongly recommend that Russ fits perfectly into that category ”","Elizabeth (Betsy) Rosalen “Russ is an extremely responsive, considerate, and knowledgeable manager. It was a pleasure working for him. He was always available to listen to suggestions or concerns and handled them with dedication, professionalism, and respect. Russ was exceptional at problem solving and always strived for solutions that benefitted Rochdale\'s clients and advisors as well as the Client Services team under his management. I always felt that I was a valued member of the Client Services team and that my input and efforts were appreciated and encouraged. Russ offered me opportunities to go beyond my position and take on new responsibilities that challenged me and helped me to learn new skills. He believed in me and my ability to take on responsibilities for which I had no formal training when other managers might not have. In short, Russ recognizes the potential and strengths in his team members and creates opportunities for them to grow into new roles within the company in ways that create a win-win situation for all involved.”"]'] User: ['Patricia Finley', 'Experienced Vice President in Information Technology with a demonstrated history of working in the Financial and Insurance industries. Strong program and project management professional skilled in Management, Leadership, Budgeting, Mentoring, Tactical and Strategic Planning.', '2nd Vice President / IT Divisional Project Portfolio Manager', 'New York Community Bancorp, Inc.', '[{"company":"New York Community Bancorp, Inc.","company_id":null,"location":null,"positions":[{"description":"","duration":"May 2016 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"New York Community Bancorp, Inc.","title":"2nd Vice President / IT Program Manager"},{"description":"","duration":"Sep 2007 - Present 14 years 11 months","duration_short":"14 years 11 months","end_date":"Present","start_date":"Sep 2007","subtitle":"New York Community Bancorp, Inc.","title":"AVP / IT Divisional Project Portfolio Manager"}],"url":""},{"company":"Cleveland Heights / University Heights School District","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2001 Aug 2007 6 years 1 month","duration_short":"6 years 1 month","end_date":"Aug 2007","start_date":"Aug 2001","subtitle":"Cleveland Heights / University Heights School District","title":"Substitute Teacher"}],"url":""},{"company":"Westfield Management Company","company_id":"westfield1848","location":"","positions":[{"description":"","duration":"Nov 1999 Nov 2000 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2000","start_date":"Nov 1999","subtitle":"Westfield Management Company","title":"Competency Director, Senior Executve"}],"url":"https://www.linkedin.com/company/westfield1848"},{"company":"Progressive Insurance","company_id":null,"location":"","positions":[{"description":"","duration":"May 1998 Nov 1999 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 1999","start_date":"May 1998","subtitle":"Progressive Insurance","title":"Manager III / Director Project Management Application Support"}],"url":""},{"company":"KeyCorp","company_id":null,"location":"","positions":[{"description":"","duration":"1983 1998 15 years","duration_short":"15 years","end_date":"1998","start_date":"1983","subtitle":"KeyCorp","title":"Department Manager"}],"url":""},{"company":"INROADS","company_id":"inroads","location":"","positions":[{"description":"","duration":"Jun 1977 Jun 1982 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 1982","start_date":"Jun 1977","subtitle":"INROADS","title":"Intern/Alumni"}],"url":"https://www.linkedin.com/company/inroads"}]', '["Nathan Arlington “Patricia is an outstanding leader and project manager. Her understanding and experience in project management standards and the practical application of those standards enables her to successfully manage the corporate project portfolio and effectively execute projects for any size or complexity. I have seen Patricia manage the project portfolio and manage projects in a wide-range of circumstances and scenarios. In all of them, she has been efficient, thorough, and professional. I would highly recommend Patricia as a project manager in any environment and as a leader and manager of a project management office as she will have a significant impact on the bottom line of any organization.”","Dave Myers “Pat is an exceptional manager. She is creative, hard-working and dependable. In addition, she excels in effectively communicating throughout all levels of the organization. Pat drives herself and others to ensure success for all of her objectives and I believe she can succeed at whatever she puts her mind to accomplishing.”"]']### Assistant: The agent's job is to manage client service, operations, and advisor support, while the user is reaching out to the agent because they need guidance on implementing project management standards and effectively executing projects within the financial industry.
### Human: Agent: ['Jacobi Mehringer', 'Artist and Art Director. Inspired by sports, chaos, and change—often in the same breath. Co-Founder of inhouse, a queer-led creative agency.', 'Creative, Art Director', 'Wieden + Kennedy', '[{"company":"Wieden + Kennedy","company_id":"wieden---kennedy","industry":"Advertising Services","location":"New York, New York, United States","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Wieden + Kennedy","title":"Creative, Art Director"}],"url":"https://www.linkedin.com/company/wieden---kennedy"},{"company":"inhouse","company_id":"inhousenyc","location":"New York, New York, United States","positions":[{"description":"","duration":"Jun 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jun 2021","subtitle":"inhouse","title":"Co-Founder, Creative Director"}],"url":"https://www.linkedin.com/company/inhousenyc"},{"company":"Woods + Mehringer","company_id":"woods-mehringer","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Woods + Mehringer","title":"Creative Team"}],"url":"https://www.linkedin.com/company/woods-mehringer"},{"company":"INSTIGATE, at Johannes Leonardo","company_id":"instigate-at-johannes-leonardo","location":"New York, United States","positions":[{"description":"","duration":"Sep 2019 Apr 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2021","start_date":"Sep 2019","subtitle":"INSTIGATE, at Johannes Leonardo","title":"Co-Creative Lead"}],"url":"https://www.linkedin.com/company/instigate-at-johannes-leonardo"},{"company":"Johannes Leonardo","company_id":"johannes-leonardo","location":null,"positions":[{"description":"","duration":"Sep 2018 Apr 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2021","start_date":"Sep 2018","subtitle":"Johannes Leonardo","title":"Art Director"},{"description":"","duration":"Feb 2017 Sep 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2018","start_date":"Feb 2017","subtitle":"Johannes Leonardo","title":"Jr. Art Director"}],"url":"https://www.linkedin.com/company/johannes-leonardo"},{"company":"McCann Worldgroup","company_id":"mccannworldgroup","location":"New York, United States","positions":[{"description":"","duration":"Jul 2016 Feb 2017 8 months","duration_short":"8 months","end_date":"Feb 2017","start_date":"Jul 2016","subtitle":"McCann Worldgroup","title":"Jr. Art Director"}],"url":"https://www.linkedin.com/company/mccannworldgroup"},{"company":"SS+K","company_id":"ssk","location":null,"positions":[{"description":"","duration":"Aug 2016 Sep 2016 2 months","duration_short":"2 months","end_date":"Sep 2016","start_date":"Aug 2016","subtitle":"SS+K","title":"Freelance Art Director"},{"description":"","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"SS+K","title":"Art Director Intern"}],"url":"https://www.linkedin.com/company/ssk"},{"company":"Oregon Pit Crew","company_id":"oregon-pit-crew","location":null,"positions":[{"description":"","duration":"Sep 2013 Sep 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2015","start_date":"Sep 2013","subtitle":"Oregon Pit Crew","title":"Senior Designer"},{"description":"","duration":"Oct 2012 Sep 2013 1 year","duration_short":"1 year","end_date":"Sep 2013","start_date":"Oct 2012","subtitle":"Oregon Pit Crew","title":"Designer"}],"url":"https://www.linkedin.com/company/oregon-pit-crew"}]', '["Karen Tshimanga “I had the pleasure of working with Jacob during his time at MRM-McCann. Always willing to assist and put in extra hours on projects, his ambition and determination was surely appreciated. Jacob has a true passion for artistic directions and execution on all this projects and he made sure to ask the right questions in order to deliver impeccable work. ”","doug darrigo “Jacob and his partner Tommy, albeit young in their careers, have the creative chops of teams that are much more seasoned. Need an idea? Need 10? You\'ll have them clearly articulated and beautifully designed by lunch. They work hard, asks questions and are eager to learn and help out others. It won\'t be long before they\'re adding Lions to their shelves. ”"]'] User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to work as an Art Director at an advertising agency, and today, the agent is reaching out to the user because they need assistance with an email marketing campaign for a new creative project.
### Human: Agent: ['Amanpreet Kapoor', 'I am an Instructional Assistant Professor of Computer Science at the Department of Engineering Education, Herbert Wertheim College of Engineering, University of Florida where I teach Data Structures & Algorithms and CS1 courses.If you want to know about my recent work visit https://kapooramanpreet.github.io/', 'Instructional Assistant Professor at University of Florida', 'University of Florida', '[{"company":"University of Florida","company_id":"uflorida","industry":"Higher Education","location":null,"positions":[{"description":"Instructional Assistant Professor of Computer Science at the Department of Engineering Education, Herbert Wertheim College of Engineering and Affiliate Lecturer in Computer and Information Science and Engineering Department, University of Florida- Teaching undergraduate computing courses in the Computer & Information Science & Engineering department- Delivering lectures, creating course content, managing staff, and other course related responsibilities.","duration":"Aug 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2020","subtitle":"University of Florida","title":"Instructional Assistant Professor"},{"description":"- Co-PI of the project CS Identity with Dr. Christina Gardner-McCune that aims to align the current CS/CE curriculum to student goals and demands in the industry as well as analyzing student identity development through qualitative research methods. (https://www.researchgate.net/project/CS-Professional-Identity-Development)- Leading a data analytics project aimed at analyzing the student data of a MOOC dataset in CS Education using Pandas, Scikit-learn, Scipy (Python-libraries) to create models for grade prediction in MOOCs.- Google Scholar Link: https://scholar.google.com/citations?user=dKUH-tcAAAAJ&hl=en&oi=ao- Time frame: Oct 2015-May 2016, Aug 2017 - Present","duration":"Oct 2015 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"University of Florida","title":"Research Assistant"},{"description":"Lead Instructor for - Data Structures and Algorithm, COP 3530 (Su 20) - Programming Fundamentals 1, COP 3502 (Sp 20) - Data Structures and Algorithm, COP 3530 Online (Fa 18, Sp 19, Su 19, Sp 19)","duration":"Aug 2018 Aug 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2020","start_date":"Aug 2018","subtitle":"University of Florida","title":"Instructor"},{"description":"- Data Structures, COP3530, Spring 2018 and Summer 2018: lead discussion sections, grading, resolving problems, and teaching Java and C++. Designed more than 30 original programming problems and co-lead the initiative to move the entire coursework to a programming platform, Stepik with supervisor, Ms. Cheryl Resch. (https://stepik.org/course/9554/syllabus). - Software Engineering, CEN3031, Fall 2017: lead discussion sections, grading, resolving problems, and teaching HTML, CSS, Angular JS, and GitHub.","duration":"Aug 2017 Apr 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2019","start_date":"Aug 2017","subtitle":"University of Florida","title":"Graduate Teaching Assistant"},{"description":"- Designing and implementing the new research website for the institute with cross browser compatibility.- Web development including front end and back end for the new website of Bridge Software Institute at University of Florida- Link - http://granularlab.essie.ufl.edu/","duration":"Dec 2015 Jan 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2017","start_date":"Dec 2015","subtitle":"University of Florida","title":"Full Stack Web Developer and Graduate Assistant, Bridge Software Institute"},{"description":"- Member of Executive Committee- Organizing events like Employer Information Sessions, Career Fairs, etc., assisting students and employers - Part of the Career Showcase Committee of University of Florida, guiding more than 450 companies to set up their booths at the fair and assisting more than 8000 attendees","duration":"Aug 2015 May 2016 10 months","duration_short":"10 months","end_date":"May 2016","start_date":"Aug 2015","subtitle":"University of Florida","title":"Employer Relations Ambassador"}],"url":"https://www.linkedin.com/company/uflorida"},{"company":"Deloitte","company_id":"deloitte","location":"Orlando, Florida Area","positions":[{"description":"- Worked as an L1 level Business Analyst for a Fortune 500 financial corporation client handling OFAC compliance and resulting in being promoted to one of the two L2 analysts in a team of 40 L1 analysts.- QC the international offshore team and aided new L1 analysts- Lead Trainings for new Hires teaching HTML, CSS and ASP.NET.","duration":"Sep 2016 Aug 2017 1 year","duration_short":"1 year","end_date":"Aug 2017","start_date":"Sep 2016","subtitle":"Deloitte","title":"Solution Analyst"}],"url":"https://www.linkedin.com/company/deloitte"},{"company":"Siemens Healthineers","company_id":"siemens-healthineers","location":"Greater Seattle Area","positions":[{"description":"Created and Integrated a Style Library for Controls in XAML, reducing existing XAML code and developed a reference Prototype application using WPF to aid developers using the styles and promoting reusability.Product: https://www.healthcare.siemens.com/ultrasound/new-era-ultrasound/acuson-sequoia#CLINICAL_USE","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"Siemens Healthineers","title":"UI Software Engineer Intern"}],"url":"https://www.linkedin.com/company/siemens-healthineers"},{"company":"Jaypee University of Engineering and Technology","company_id":null,"location":"India","positions":[{"description":"Designed the course homework, project and resolved the difficulties encountered by students learning HTML, CSS, PHP and Javascript","duration":"Jul 2014 Dec 2014 6 months","duration_short":"6 months","end_date":"Dec 2014","start_date":"Jul 2014","subtitle":"Jaypee University of Engineering and Technology","title":"Teaching Assistant"}],"url":""}]', '["“Amanpreet and I worked on a project together where I had a supervisory role over a team which included Amanpreet. Aman quickly demonstrated his ability master new concepts and tasks. Coupled with the day to day positive work ethic and ability to work well on a team, he was quickly singled out to take on additional responsibilities to provide additional levels of quality review of others work. In short, Aman was a valuable member of the team and I would not hesitate to work with him again. ”","“I had the pleasure of working with Amanpreet at Siemens Heathineers, Seattle, United Stated. I was really impressed by his ability to learn new technology. His work helped reduced the complexity of our XAML based UI code. He was an asset to our team and I am sure he would be an asset to any team he will work on. I wish him all the best for his future assignments.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to lead a high-caliber, quota-achieving field sales organization, and today, the agent is reaching out to the user because they need to collaborate on a potential partnership between the University of Florida and Newsela for implementing an e-learning program.
### Human: Agent: ['Randy Ceci', 'I currently work for Century 21 Hilltop Real Estate office as a File Administrator - Transaction Coordinator - Social Media Director. I work closely with Agents helping them with the many tasks they do not have time for. I keep there deals in order and make sure all compliance documents are executed, I submit the file to the broker in a timely manner so that Agents can get paid on time. I work with their marketing and social media to keep them current and up to date. I work with the Broker insuring that each file is submitted with the proper documents for each file. Keeping the Broker compliant with Californial Law is extremely important to the Broker and Company Previously for 13 years I had assisted the owners of Sichel Embroidery Studio, a small embroidery company, with every aspect of the business. I started with assisting the owners and learning their business, and then I was promoted to running the camera/wardrobe department for the company. My duties consisted of meeting with clients, creating art for embroidery projects, quoting projects and seeing them through from start to finish. I would also do general office, light bookkeeping, web-site coordination, social media, and general errands. I created the company web-site teaching myself as I went. I have experience with Adobe Illustrator CS, some Photoshop CS, Filemaker Pro 11 database software, Quickbooks Pro bookkeeping software, Microsoft Word, and Excel office software. I also have the ability to teach myself practically anything that needs to be learned, through research and reading.', 'Office Administrator - Social Media - Transaction Coordinator at Evolve Real Estate', 'Evolve Real Estate', '[{"company":"Evolve Real Estate","company_id":"evolve-real-estate","industry":"Real Estate","location":"Simi Valley, California, United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Evolve Real Estate","title":"Office Administrator - Social Media - Transaction Coordinator"}],"url":"https://www.linkedin.com/company/evolve-real-estate"},{"company":"Century 21 Hilltop","company_id":"century-21-hilltop","location":"Simi Valley","positions":[{"description":"I currently work for Century 21 Hilltop Real Estate office as a File Administrator - Transaction Coordinator - Social Media Director. I work closely with Agents helping them with the many tasks they do not have time for. I keep there deals in order and make sure all compliance documents are executed, I submit the file to the broker in a timely manner so that Agents can get paid on time. I work with their marketing and social media to keep them current and up to date. I work with the Broker insuring that each file is submitted with the proper documents for each file. Keeping the Broker compliant with Californial Law is extremely important to the Broker and Company","duration":"Jul 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Jul 2012","subtitle":"Century 21 Hilltop","title":"File Administrator - Transaction Coordinator - Social Media Administrator"}],"url":"https://www.linkedin.com/company/century-21-hilltop"},{"company":"Sichel Embroidery Studio","company_id":null,"location":"North Hollywood, CA.","positions":[{"description":"• Processed orders from start to finish, meeting with clients, rendering quotes, taking orders, scheduling projects, instructing production, quality control, shipping, billing • Oversee (11) other employees directing there work, giving instructions for projects • Embroidery and graphic design for client projects, company ads, promotions, business cards, web-site set-up • Choosing colors and making design decisions for embroidery and print projects • Purchasing, ordering supplies, general office work, invoicing and deliveries • Responsible for on camera department working with television and film costumers and set decorators • Troubleshooting when problems arise","duration":"Apr 1999 May 2012 13 years 2 months","duration_short":"13 years 2 months","end_date":"May 2012","start_date":"Apr 1999","subtitle":"Sichel Embroidery Studio","title":"Art Director / Department Manager"}],"url":""},{"company":"Famous Music Publishing","company_id":null,"location":"Los Angeles, CA","positions":[{"description":"• Answer phone and screen calls • Scheduling and travel arrangements • Letter and memo writing • Faxing, filing, copying, quick notes, purchasing, meeting minute taking • Answer phone and screen calls • Scheduling and travel arrangements • Letter and memo writing • Faxing, filing, copying, quick notes, purchasing, meeting minute taking","duration":"Feb 1999 May 1999 4 months","duration_short":"4 months","end_date":"May 1999","start_date":"Feb 1999","subtitle":"Famous Music Publishing","title":"Executive Secretary to the President"}],"url":""},{"company":"Gold Mountain Entertainment","company_id":"gold-mountain-entertainment","location":"Los Angeles, CA","positions":[{"description":"• Answer phones for twenty managers and assistants • Work on a Merlin II system in a fast paced environment • Order office supplies and run errands for entire office • Help with computer overflow and filing • Assist clients and help other callers • Troubleshooting when emergencies arise • Answer phones for twenty managers and assistants • Work on a Merlin II system in a fast paced environment • Order office supplies and run errands for entire office • Help with computer overflow and filing • Assist clients and help other callers • Troubleshooting when emergencies arise","duration":"Sep 1992 Feb 1999 6 years 6 months","duration_short":"6 years 6 months","end_date":"Feb 1999","start_date":"Sep 1992","subtitle":"Gold Mountain Entertainment","title":"Receptionist / Assistant to Managers"}],"url":"https://www.linkedin.com/company/gold-mountain-entertainment"}]', '["Robert Sarley “I have worked with randy for over 15 years. She is very professional in all aspects of her job. She is honest and down to earth and a person you can rely on. We have work together on numerous complex jobs and I never had to worry how she would preform. Randy always put in 110%. Feel free to contact me if you would like to speak to me personally. Randy will an asset to any company she works for.”","Dan Moore “Randy has always provided top notch work, whether I\'ve ordered 300 sheriff\'s patches or a very special one-of-a-kind artistic creation. Very reliable -- once the order is made, Randy takes care of all aspects of the job. I would think that Randy\'s management skills and detailed approach would translate into many business areas.”"]'] User: ['Sara Wilkerson, C.S.W.', 'Wine industry professional who is always seeking opportunities where I can utilize my outgoing personality, multiple years of customer service experience, extensive wine knowledge, multitasking and salesmanship abilities in a role that will be mutually beneficial for my employer as well as myself.Specialties: Fine dining service experience, extensive wine knowledge, sales, merchandising, management, team building', 'Wine/ Spirits Industry Professional', 'Matchbook Wine Company', '[{"company":"Matchbook Wine Company","company_id":"matchbook-wine-company","industry":"Wine and Spirits","location":"Sacramento, California Area","positions":[{"description":"*Responsible for independently managing on-premise, off-premise accounts, chain retail and both Nugget Market headquarter calls and field sales calls for Sacramento Valley Region*Tasked at maintaining existing business as well as growing brands in new accounts*Attend and present at Northern California Chain GSM’s*Manage several teams of Sales Representatives on both the off/on-premise as well as Chain Merchandising teams *Responsible for setting up and executing tastings/ tours at winery","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Matchbook Wine Company","title":"Market Manager- Greater Sacramento Region"}],"url":"https://www.linkedin.com/company/matchbook-wine-company"},{"company":"Young\'s Market Company","company_id":"youngs-market-company","location":null,"positions":[{"description":"*Newly created position in 2016- responsible to create and develop role *Responsible to monitor all wine programming within Young’s Market’s Wine portfolio and report to clients on execution in grocery and drug chains*Develop, maintain and nurture client relationships with all wine clients*Responsible for wine training for all new hires as part of on-boarding*Responsible to assign and manage all wine client sales blitzes and market surveys*Manage all Point of Sale and marketing material and distribute to all teams in a timely manner for specific programs, sales blitzes and market surveys","duration":"May 2016 Aug 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2017","start_date":"May 2016","subtitle":"Young\'s Market Company","title":"Director of Chain Merchandising- Wine"},{"description":"Lead a team of 6 Sales Representatives in the Strategic Retail Division maintaining over 200 accountsCharged with coaching and developing my team using Nielsen Data and fact-based sellingNamed District Manager of the Year 2014Nominated District Manager of the Year 2015","duration":"Feb 2014 May 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2016","start_date":"Feb 2014","subtitle":"Young\'s Market Company","title":"District Sales Manager"},{"description":"Responsible for promoting brands within portfolioCreating and maintaining successful relationships with multiple accountsBuilding creative displays to showcase brandsDistrict Trainer of new employeesResponsible to be up to speed on the latest sales trends and use information in sales presentationsNamed Sales Representative of the Year 2013","duration":"Apr 2013 Feb 2014 11 months","duration_short":"11 months","end_date":"Feb 2014","start_date":"Apr 2013","subtitle":"Youngs Market Company","title":"Sales Rep/ Merchandiser"}],"url":"https://www.linkedin.com/company/youngs-market-company"},{"company":"Seasons 52 Restaurant","company_id":"seasons-52-restaurant","location":"Costa Mesa, CA","positions":[{"description":"\\"A fresh dining experience that celebrates living well\\"Founding employee of Costa Mesa location.High volume, fine dining fresh grill and wine bar.Member of the team of lead servers.Responsible for the training of new employees.Awarded \\"Freshness Pin\\" in 12/2011. \\"A fresh dining experience that celebrates living well\\"Founding employee of Costa Mesa location.High volume, fine dining fresh grill and wine bar.Member of the team of lead servers.Responsible for the training of new employees.Awarded \\"Freshness Pin\\" in 12/2011.","duration":"Aug 2010 Mar 2013 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2013","start_date":"Aug 2010","subtitle":"Seasons 52 Restaurant","title":"Server"}],"url":"https://www.linkedin.com/company/seasons-52-restaurant"},{"company":"Spark Woodfire Grill","company_id":"spark-woodfire-grill","location":"Huntington Beach, CA","positions":[{"description":"Responsible for food and beverage service for high volume dining roomPromoted to bartender in 2 monthsResponsible for the training of new employeesUtilized wine knowledge to assist guests as well as fellow employees. Responsible for food and beverage service for high volume dining roomPromoted to bartender in 2 monthsResponsible for the training of new employeesUtilized wine knowledge to assist guests as well as fellow employees.","duration":"Jan 2007 Oct 2010 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2010","start_date":"Jan 2007","subtitle":"Spark Woodfire Grill","title":"Server/ Bartender"}],"url":"https://www.linkedin.com/company/spark-woodfire-grill"},{"company":"25 Degrees Huntington Beach","company_id":null,"location":"Huntington Beach, CA","positions":[{"description":"Responsible for food and beverage service. High volume atmosphere. Shift leader. Assisted management during wine tastings with vendors. Responsible for the training of new employees. Founding employee of Huntington Beach location. Responsible for food and beverage service. High volume atmosphere. Shift leader. Assisted management during wine tastings with vendors. Responsible for the training of new employees. Founding employee of Huntington Beach location.","duration":"Jun 2009 Aug 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2010","start_date":"Jun 2009","subtitle":"25 Degrees Huntington Beach","title":"Server, Bartender, FOH Supervisor"}],"url":""},{"company":"BevMo!","company_id":null,"location":"Huntington Beach, CA","positions":[{"description":"Responsible for all cash sales for customers.Assist customers with beer, spirits and wine related questions.Organized weekly wine tastings. Responsible for all cash sales for customers.Assist customers with beer, spirits and wine related questions.Organized weekly wine tastings.","duration":"Sep 2007 Apr 2008 8 months","duration_short":"8 months","end_date":"Apr 2008","start_date":"Sep 2007","subtitle":"BevMo!","title":"Sales Associate/ Cashier"}],"url":""},{"company":"Andiamo Dearborn","company_id":null,"location":"Dearborn, MI","positions":[{"description":"Founding employee of the Dearborn locationAssisted in the organizational layout of the restaurantResponsible for monthly wine training courses and testing. Founding employee of the Dearborn locationAssisted in the organizational layout of the restaurantResponsible for monthly wine training courses and testing.","duration":"Oct 2003 Dec 2006 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2006","start_date":"Oct 2003","subtitle":"Andiamo Dearborn","title":"Server/ Bartender"}],"url":""}]', '["Jack Dawson “Sara Wilkerson is an exceptional talent and I am lucky to have worked for her. I reported directly to her as a sales rep for a year and everyday she brought enthusiasm, encouragement, and dedication to the field. She has a passion for sales and leadership, and willingness to execute every detail while working towards a big picture. Every company would benefit from having a devoted and dynamic person like Sara on their team.”","Antonio P Gagnon “Sara is an amazing individual who exceeds management and client expectations. She does this with a strong work ethic while anticipating all client needs. To add to this she is fun, adept and crafty. Her co-workers like her and she always strives to be the best.”"]']### Assistant: The agent's job is to manage accounts and sales in the wine industry, and today, the user is reaching out to the agent because they need assistance with wine training for their new hires in the company.
### Human: Agent: ["Sean M. O'Grady", '- Focus on continuous improvement by creatively deploying technology to improve workflows and efficiency - Anticipate client and colleague needs to proactively offer solutions to problems - Created a department level training for internet based proofing & routing system - Proven history of increased responsibility and independent management of projects - First level technical support for all hardware and software used by my team(s) and clients Specialties: - Software: InDesign, Photoshop, Illustrator, Acrobat Pro, QuarkXpress, Filemaker, MS Office, Workfront attask - OS: WinXP, Win7, Win10, Mac OS 10.x', 'Account Management Professional', 'RR Donnelley', '[{"company":"RR Donnelley","company_id":"rr-donnelley","industry":"Advertising Services","location":"Greater Chicago Area","positions":[{"description":"- Drive multiple deadline driven projects for Non-Profits to Fortune 50 clients, while working with on-site and off-site production teams to create deliverables including: Weekly Sunday Ads, Monthly coupon books, Mail-order catalogs, Membership publications, data-driven direct mail campaigns, and Pharmaceutical collateral- Manage routing of proofing cycles to ensure schedule adherence- Converted a legacy paper workflow to an Internet based electronic proofing/routing system- Premedia point-of-contact between the client & the print divisions- Self-taught and client trainer on capabilities and fundamentals on in-house software- First level technology support for the client on all client facing RR Donnelley Systems- Apply understanding of client business needs to maintain a solid relationship and facilitate problem-solving- Participate in the budgeting process and assist in accurate monthly forecasting of sales for account- Participate in the planning and facilitation of monthly client meetings","duration":"Jun 2009 - Present 13 years 2 months","duration_short":"13 years 2 months","end_date":"Present","start_date":"Jun 2009","subtitle":"RR Donnelley","title":"Account Manager"}],"url":"https://www.linkedin.com/company/rr-donnelley"},{"company":"Walgreen Co.","company_id":"walgreens","location":null,"positions":[{"description":"- Responsible for annual employee reviews- Implement cost reducing measures for production of circular- Saved one hour per week by automating a manual process for producing print version reports- Train staff on new workflows and technology solutions","duration":"Nov 2008 Jun 2009 8 months","duration_short":"8 months","end_date":"Jun 2009","start_date":"Nov 2008","subtitle":"Walgreen Co.","title":"Assistant Manager: Pre-Press, Logistics & On-line Circular"},{"description":"- Responsible for weekly color proof printing and proof routing- Manage final rounds of circular proofing including market versioning, merchandiser corrections and changes with final release to printer- Consolidated print version reports to save 50 man hours/year- Answer printer questions and resolve issues when they arise- Send reports detailing Sunday ad print run to printers on a weekly basis- Act as an intermediary between internal analysts, newspapers, printers and freight carriersto resolve questions and problems with our Sunday ads","duration":"Oct 2005 Oct 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2008","start_date":"Oct 2005","subtitle":"Walgreen Co.","title":"Pre-Press Specialist / Print & Logistics: Sunday Ads"}],"url":"https://www.linkedin.com/company/walgreens"},{"company":"Neighborhood Parents Network","company_id":"neighborhood-parents-network","location":"Greater Chicago Area","positions":[{"description":"Utilized client content to assemble a monthly newsletter for mail distribution to members Utilized client content to assemble a monthly newsletter for mail distribution to members","duration":"Dec 2004 Apr 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2006","start_date":"Dec 2004","subtitle":"Neighborhood Parents Network","title":"Graphic Design/Page Layout"}],"url":"https://www.linkedin.com/company/neighborhood-parents-network"},{"company":"Kwik Kopy Printing","company_id":"kwik-kopy-printing","location":"Chicago, IL 60611","positions":[{"description":"-Oversaw customer project management and production scheduling-Extensive client contact and tech support -Responsible for layout of customer files-Successfully troubleshot file and printing problems including preflight on both a MAC and PC-Designed, installed and maintained internal network (WinXP, Mac OSX, NT Server) -Oversaw customer project management and production scheduling-Extensive client contact and tech support -Responsible for layout of customer files-Successfully troubleshot file and printing problems including preflight on both a MAC and PC-Designed, installed and maintained internal network (WinXP, Mac OSX, NT Server)","duration":"Sep 1998 Sep 2005 7 years 1 month","duration_short":"7 years 1 month","end_date":"Sep 2005","start_date":"Sep 1998","subtitle":"Kwik Kopy Printing","title":"Pre-Press Specialist / Man of many hats"}],"url":"https://www.linkedin.com/company/kwik-kopy-printing"},{"company":"Digital City Graphics","company_id":"digital-city-graphics","location":"Bensenville, IL","positions":[{"description":"Responsible for operation and maintenance of all equipment including digital color copiers with an indigo RIP, a large format HP inkjet, Imagesetter, Drum scanning and analog proofing Responsible for operation and maintenance of all equipment including digital color copiers with an indigo RIP, a large format HP inkjet, Imagesetter, Drum scanning and analog proofing","duration":"Apr 1997 Sep 1998 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 1998","start_date":"Apr 1997","subtitle":"Digital City Graphics","title":"Pre-Press Specialist"}],"url":"https://www.linkedin.com/company/digital-city-graphics"}]', '["Kristin Werdell “Sean is a great asset to any team, continuously displaying his professionalism in dealing with both vendors and internal employees. His ability to find sound resolutions in time sensitive situations continuously ensures accurate ad distribution nationwide.”","Mike Matthews “Sean distinguishes himself by consistently bringing solid technical innovation to the table. Sean has and great work ethic and always ensures thorough resolution to tasks at hand. He has profound understanding of the print industry and has excellent technical, problem solving and communication skills. Sean\'s demeanor makes him a pleasure to work with.”"]'] User: ['Chelsea Terwilliger', 'Marketing technology professional focused on process development, work management, content development/optimization, and marketing.', 'Marketing Technology Specialist | Project Management Enthusiast', 'Faegre Drinker', '[{"company":"Faegre Drinker","company_id":"faegredrinker","industry":"Law Practice","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Faegre Drinker","title":"Digital Marketing & Content Analyst"},{"description":"","duration":"Feb 2020 Jun 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2021","start_date":"Feb 2020","subtitle":"Faegre Drinker","title":"Digital Support Specialist"}],"url":"https://www.linkedin.com/company/faegredrinker"},{"company":"Drinker Biddle & Reath LLP","company_id":"drinker-biddle-reath","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Oct 2015 Feb 2020 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2020","start_date":"Oct 2015","subtitle":"Drinker Biddle & Reath LLP","title":"Digital Support Specialist"}],"url":"https://www.linkedin.com/company/drinker-biddle-reath"},{"company":"TCB Marketing LLC","company_id":"tcb-marketing-llc","location":null,"positions":[{"description":"","duration":"Jun 2014 Mar 2015 10 months","duration_short":"10 months","end_date":"Mar 2015","start_date":"Jun 2014","subtitle":"TCB Marketing LLC","title":"Account Coordinator"},{"description":"","duration":"Mar 2013 May 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2014","start_date":"Mar 2013","subtitle":"TCB Marketing LLC","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/tcb-marketing-llc"}]', '["Kevin Welde ☁️ “I had the pleasure to work with Chelsea for the past 3 years while supporting her team at Drinker, Biddle & Reath. Chelsea\'s can-do attitude is contagious and her ability to adopt and refine technology to deliver positive outcomes to the business is very evident. Chelsea is a rising star and I look forward to great things to come from her as I know she will be successful in any role and bring tremendous value to any Organization. ”","Danny Thankachan “Chelsea epitomizes enthusiasm and a love of technology (and the positive change it can bring to an organization) combined with a consulting and collaborative mindset that I found invaluable. She is motivated, conscientious, organized, disciplined, and client oriented. She has consistently gone above and beyond to assist me on the project we worked on together. She is always in demand, and for very good reason!”"]']### Assistant: The agent's job is to proactively offer solutions to problems and improve workflows, while the user is reaching out to the agent because they need assistance with optimizing their marketing content and work management processes.
### Human: Agent: ['Jaron Beckwith', "Deal Advisory Senior Associate with a history of working with teams to solve complex business problems in the technology, media, and telecom industry. Skilled in Alteryx, Excel, Business Analysis, and Sales Management. Strong business development professional with a Master's degree focused in Accounting and Data Analytics from Brigham Young University.", 'Sr Associate Analytics, Deal Advisory & Strategy at KPMG', 'KPMG', '[{"company":"KPMG","company_id":"kpmg","industry":"Accounting","location":null,"positions":[{"description":"Leverage big data and analytics tools such as Alteryx and Power BI to produce rapid analysis and provide novel insights throughout the M&A life cycle.Advise firms and corporations on how to understand data-driven insights and business application in the context of a transaction.","duration":"Oct 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Oct 2020","subtitle":"KPMG","title":"Sr Associate Analytics, Deal Advisory & Strategy"},{"description":"Participate in buy-side and sell-side transaction advisory engagements, providing financial and commercial due diligence assistance, and strategic profitability insights.Analyze target company data to identify historical and projected financial and operating trends, quality of earnings and working capital considerations, and potential liabilities and risks which impact valuation and negotiation of the target company.Create transaction advisory reports including information such as normalized earnings, valuation model input assumptions, indebtedness considerations, and/or business combinations.","duration":"Aug 2018 Oct 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2020","start_date":"Aug 2018","subtitle":"KPMG","title":"Associate Analytics, Deal Advisory & Strategy"}],"url":"https://www.linkedin.com/company/kpmg"},{"company":"Brigham Young University Marriott School of Business","company_id":"byumarriott","location":"Provo, Utah Area","positions":[{"description":"Taught over 20 students per week how to apply VBA programming principlesDeveloped proficiency in VBA programming by grading and editing students’ submissionsAided in facilitating class learning and discussion for over 150 students Taught over 20 students per week how to apply VBA programming principlesDeveloped proficiency in VBA programming by grading and editing students’ submissionsAided in facilitating class learning and discussion for over 150 students","duration":"Jan 2017 Apr 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2018","start_date":"Jan 2017","subtitle":"Brigham Young University Marriott School of Business","title":"Teaching Assistant - Spreadsheet Automation"}],"url":"https://www.linkedin.com/company/byumarriott"},{"company":"Vantage Marketing","company_id":"vantage-marketing","location":"Long Island, New York","positions":[{"description":"Generated over $200,000 in personal sales revenue in 8 months.Recruited and helped train 26 sales representatives generating over $1,000,000 in revenue in an 8month period for Terminix International.Dealt directly with customer satisfaction and conflict resolution in employee relations Generated over $200,000 in personal sales revenue in 8 months.Recruited and helped train 26 sales representatives generating over $1,000,000 in revenue in an 8month period for Terminix International.Dealt directly with customer satisfaction and conflict resolution in employee relations","duration":"Jan 2014 Aug 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2015","start_date":"Jan 2014","subtitle":"Vantage Marketing","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/vantage-marketing"},{"company":"Peak Capital Partners","company_id":"peak-capital-partners","location":"Provo, Utah Area","positions":[{"description":"Used Microsoft Excel to underwrite and analyze potential cap rates, net IRR, investor yield, rent/sale comparisons, and value adds. Talked with brokers and city appraisers to project NOI and tax fees. Performed market research as a final project in the Orlando area to analyze trends and get a feel for the market and presented the research to Peak executives. Used Microsoft Excel to underwrite and analyze potential cap rates, net IRR, investor yield, rent/sale comparisons, and value adds. Talked with brokers and city appraisers to project NOI and tax fees. Performed market research as a final project in the Orlando area to analyze trends and get a feel for the market and presented the research to Peak executives.","duration":"Aug 2014 Dec 2014 5 months","duration_short":"5 months","end_date":"Dec 2014","start_date":"Aug 2014","subtitle":"Peak Capital Partners","title":"Analyst Intern"}],"url":"https://www.linkedin.com/company/peak-capital-partners"}]', '["Zachary Bassett “Jaron worked for me at JB Accounting & Tax as an intern. After the first week he was doing more than most of our full time employees and he did so with a profound alacrity. Honestly I’d like to have him back at Arrived or as a top level accountant at my new tax firm COS Accounting & Tax. Best of luck to you with all of your future endeavors. Thanks Jaron. 🤝”","Geoffrey Palmer “Jaron is a fast learner and a hard worker. I worked with him on an internship that involved detailed financial analysis, and I was consistently impressed with his ability to meet deadlines and do his work 100%. If you spend time with him, you will realize that he is a great guy to work with with a friendly and outgoing personality.”"]'] User: ['Sara Miranda', 'Seasoned marketer with 10+ years experience from retailer & brand marketing including account management, and multi-million dollar campaign, brand, and product building. Sara succeeds in building disruptive 360 marketing plans with an emphasis in storytelling. Her expertise in consumer psychographics make her well equipped for brand and product strategy planning.', 'Senior Director, Brand Marketing at Skylar', 'Skylar', '[{"company":"Skylar","company_id":"skylarcleanbeauty","industry":"Personal Care Product Manufacturing","location":null,"positions":[{"description":"","duration":"Feb 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Skylar","title":"Senior Director of Brand Marketing"},{"description":"","duration":"Jul 2020 Jan 2022 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2022","start_date":"Jul 2020","subtitle":"Skylar","title":"Director Of Brand Marketing"}],"url":"https://www.linkedin.com/company/skylarcleanbeauty"},{"company":"Anastasia Beverly Hills","company_id":"anastasia-beverly-hills","location":"Los Angeles, California","positions":[{"description":"","duration":"Sep 2019 Jul 2020 11 months","duration_short":"11 months","end_date":"Jul 2020","start_date":"Sep 2019","subtitle":"Anastasia Beverly Hills","title":"Sr. Brand Marketing Manager"}],"url":"https://www.linkedin.com/company/anastasia-beverly-hills"},{"company":"Smashbox Cosmetics","company_id":"smashbox-cosmetics","location":null,"positions":[{"description":"• Managed the product portfolio & global marketing strategies for Lip, Cheek, Contour, Highlighting, Holiday, Promotional, and Trend categories. • Developed and managed on-going brand plans and marketing activations • Developed new product strategy and managed a rolling 3 year global pipeline.• Managed the product concept to launch process, including consumer and market analysis, trend forecasting, cost of goods management, supporting formula selection, product positioning, naming, shade targets, 360 marketing launch plans, product storytelling, and sales forecast guidelines.• Set marketing strategy for merchandising, advertising, and social.","duration":"Jan 2018 Sep 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2019","start_date":"Jan 2018","subtitle":"Smashbox Cosmetics","title":"Global Product Marketing Manager"},{"description":"","duration":"May 2016 Dec 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2017","start_date":"May 2016","subtitle":"Smashbox Cosmetics","title":"Product Marketing Associate Manager"}],"url":"https://www.linkedin.com/company/smashbox-cosmetics"},{"company":"SEPHORA","company_id":"sephora","location":"San Francisco Bay Area","positions":[{"description":"• Proactively managed relationships with over 80 brand partners to develop strong new product launch plans. • Developed and executed 360 brand initiatives in partnership with internal cross-functional teams.• Sourced and planned brand promotional activity including digital advertising, sampling, the Beauty Insider program, and social media • Worked closely with Dotcom Merchant partners on category content projects that increased traffic, conversion and sales, while using data analytics to make informed decisions• Worked closely with the Social Media team to build strategic calendars around major product launches, category stories, and brand initiatives• Partnered with education and store operations teams on 360 plan execution, including cast-facing communication, contests, and in-store activations","duration":"Dec 2015 May 2016 6 months","duration_short":"6 months","end_date":"May 2016","start_date":"Dec 2015","subtitle":"SEPHORA","title":"Integrated Marketing Associate Manager"}],"url":"https://www.linkedin.com/company/sephora"},{"company":"Forever 21","company_id":"forever-21","location":"","positions":[{"description":"• Developed all in store marketing material for 44 countries, and executed over 50 successful global marketing campaigns from a branding and financial perspective • Managed marketing for all New Store Openings• Defined and developed marketing strategies that strengthened the Forever 21 brand position (i.e.: market share, preference, business results) on a global scale • Directed creative briefs for cross functional partners as well as executive leadership team• Provided final approval on production files, coordinated photo shoots, reviewed marketing requests, and obtained legal approval on all copy and promotional details • Liaise weekly with internal teams to strengthen the marketing alignment, and with external teams to ensure campaign information is shared and received by key deadlines• Marketing Change Management Manager during SAP launch","duration":"Oct 2013 Dec 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2015","start_date":"Oct 2013","subtitle":"Forever 21","title":"Global Campaign Coordinator"}],"url":"https://www.linkedin.com/company/forever-21"},{"company":"Corinthian Colleges, Inc.","company_id":"corinthian-colleges","location":"","positions":[{"description":"• Assisted in the development of monthly marketing campaigns to recruit qualified applicants, specific to the target demographic • Developed marketing initiatives which included ad development, media planning, and digital marketing• Assisted in the management of external vendors and partners as appropriate (e.g., PR, research, events, etc.), which included initiating relationships, contract review, setting strategic goals, development of plans and following-through with accountability for results","duration":"Sep 2012 Sep 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2013","start_date":"Sep 2012","subtitle":"Corinthian Colleges, Inc.","title":"Marketing & Admissions Coordinator"}],"url":"https://www.linkedin.com/company/corinthian-colleges"},{"company":"Verizon","company_id":"verizon","location":"","positions":[{"description":"• Ranked within the top 10% of California for 18 consecutive months based on KPIs and metrics • Identified and developed business opportunities, and created persuasive marketing presentations using sales trends and case studies • Responsible for educating government clients and small businesses on best practices applicable to telecommunications • Built, maintained, and utilized resources to help improve performance throughout the district such as Training, LP, HR, and Marketing tactics • Coached sales representatives to exceed sales targets and drive a performance culture throughout Orange County","duration":"Oct 2007 Aug 2012 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2012","start_date":"Oct 2007","subtitle":"Verizon","title":"Account Executive, Sales & Marketing"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"Latino Business Student Association Foundation","company_id":"latino-business-student-association-foundation","location":"California State University Fullerton","positions":[{"description":"• Increased membership by 250% within first year and 375% by end of term• Created \\"Hermanos y Hermanas\\" a successful marketing plan which increased member\'s involvement and satisfaction • Designed promotional event material via Adobe Creative Suite• Represented LBSA in the 2009 National Hispanic Business Association conference • Increased membership by 250% within first year and 375% by end of term• Created \\"Hermanos y Hermanas\\" a successful marketing plan which increased member\'s involvement and satisfaction • Designed promotional event material via Adobe Creative Suite• Represented LBSA in the 2009 National Hispanic Business Association conference","duration":"Aug 2008 Aug 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2010","start_date":"Aug 2008","subtitle":"Latino Business Student Association Foundation","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/latino-business-student-association-foundation"},{"company":"Mesa Cooperativa","company_id":null,"location":"California State University Fullerton","positions":[{"description":"• Maintained detailed notes and minutes for all council meetings • Student Speaker for multiple workshops ranging from 10-200 parents of first generation college students • Maintained detailed notes and minutes for all council meetings • Student Speaker for multiple workshops ranging from 10-200 parents of first generation college students","duration":"Aug 2008 Aug 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2010","start_date":"Aug 2008","subtitle":"Mesa Cooperativa","title":"Executive Council Member"}],"url":""}]', '["Manny Miranda “I\'ve known Sara for many years and the dedication she has shown to her craft is unparalleled. Her sales and marketing experience dates back to her days as an undergrad and has continued to flourish since. The creative and marketing executions she has helped to develop continue to drive Forever 21\'s effective brand voice in the marketplace. ”","Taylor McCullough “To work alongside Sara is to learn from the best, and I am lucky enough to work with her for the past year at Forever 21. Her instincts are spot-on, she is a phenomenal problem-solver and the most efficient person I have ever encountered. Her ability to get things done – and get them done flawlessly – is truly unmatched. She takes the time to build strong relationships and she is deeply committed to her work and the long-term success of the brand. Sara is also an exceptional leader and mentor. She empowers her team members, provides challenging opportunities, and pushes everyone around her to strive for the best. I have no doubt that working with Sara made me a better marketer, team member and employee. And not only all this, but she is tremendously creative, a joy to be around and a wonderful friend.”"]']### Assistant: The agent's job is to provide strategic profitability insights and financial due diligence assistance in the deal advisory and strategy department, while the user is reaching out to the agent because they need assistance in building disruptive 360 marketing plans and brand strategy planning for their personal care product manufacturing company.
### Human: Agent: ['Margaret Moellenberndt', "Employer brand strategist with over 20 years' experience helping clients build and activate their authentic employer brand to attract, retain and engage talent. I am passionate about recruiting transitioning and prior military.", 'Employer brand strategist helping clients build and activate their authentic employer brand to attract, retain and engage talent', 'exaqueo', '[{"company":"exaqueo","company_id":"exaqueo","industry":"Marketing and Advertising","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"exaqueo","title":"Employer Brand Strategist and Engagement Manager"}],"url":"https://www.linkedin.com/company/exaqueo"},{"company":"Cielo Talent","company_id":"cielo-talent","location":null,"positions":[{"description":"","duration":"Jan 2017 Sep 2021 4 years 9 months","duration_short":"4 years 9 months","end_date":"Sep 2021","start_date":"Jan 2017","subtitle":"Cielo Talent","title":"Brand and Digital Consultant"},{"description":"","duration":"Sep 2016 Sep 2021 5 years 1 month","duration_short":"5 years 1 month","end_date":"Sep 2021","start_date":"Sep 2016","subtitle":"Cielo Talent","title":"Talent Acquisition Partner"}],"url":"https://www.linkedin.com/company/cielo-talent"},{"company":"Comcast","company_id":"comcast","location":"Houston, Texas Area","positions":[{"description":"","duration":"Sep 2016 Jan 2017 5 months","duration_short":"5 months","end_date":"Jan 2017","start_date":"Sep 2016","subtitle":"Comcast","title":"Talent Acquistion Partner"}],"url":"https://www.linkedin.com/company/comcast"},{"company":"Fluor Corporation","company_id":"fluor","location":"Sugar Land, TX","positions":[{"description":"Responsible for recruitment marketing strategies on a global basis, program/website administrator for corporate alumni website and co-administrator for corporate LinkedIn presence. • Provided both proactive and reactive strategic recruitment marketing strategies within functional groups, business lines, individual projects and global offices. • Met regularly with office and functional leadership to determine needs and proactively strategize solutions to identify potential candidates for positions as well as suggest options for any immediate high visibility needs. • Administrator for the Fluor Alumni Network. Worked with internal IT department to improve website functionality, monitors all registrants and approving/denying as appropriate, designed and delivered training to all hiring managers and recruiters on a global basis to ensure Network is appropriately utilized and managed all communication with members/prospective members. • Co-administrated company presence on LinkedIn. Managed all recruitment aspects of LinkedIn, including monitoring recruiter seat and job slot utilization, monthly usage statistics, worked with all global locations to determine needs and determine best-fit for LinkedIn products, handled all one-off advertising requests and managed all billing for LinkedIn.","duration":"Mar 2007 May 2016 9 years 3 months","duration_short":"9 years 3 months","end_date":"May 2016","start_date":"Mar 2007","subtitle":"Fluor Corporation","title":"Human Resources Supervisor"}],"url":"https://www.linkedin.com/company/fluor"},{"company":"KBR","company_id":"kbr-inc","location":null,"positions":[{"description":"• Responsible for the Recruitment Marketing efforts for the Logistics Civil Augmentation Program’s (LOGCAP III) efforts in the Middle East and Central Asia.• Planned, implemented and measured a sourcing and response strategy to fill 14,648 positions within a ten month period. • Strategically planned career fairs, recruitment advertising and military transition center coordination resulting in an increased number of applications by over 16 percent in a ten month period; monthly average was 14,793 applications as measured by KBR’s Applicant Tracking System.• Negotiated and managed job posting agreements with multiple employment websites to ensure maximum usage and benefit for the company.","duration":"Aug 2005 Mar 2007 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2007","start_date":"Aug 2005","subtitle":"KBR","title":"Sr. Communications Coordinator"},{"description":"• Assisted in the day-to-day operations of the Deployment Processing Center processing 200-700 candidates per week• Team Leader for the Logistics Group• Worked in conjunction with Recruiting and Human Resources to ensure candidates were processed correctly in order to deploy to an overseas location in a timely and correct manner. • Presented safety and security training to candidates. • Performed daily disqualifications of candidates","duration":"Aug 2004 Aug 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2005","start_date":"Aug 2004","subtitle":"KBR","title":"Human Resources Generalist"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Bernard Hodes Group","company_id":"bernard-hodes-group","location":"","positions":[{"description":"• Worked in conjunction with Account Executive to plan effective media strategies for over 25 clients• Placed a variety of advertisements (print, radio, out-of-home) within strict deadlines• Met with client contacts regularly to ensure needs were being met and propose new company solutions to hiring needs. • Worked in conjunction with Account Executive to plan effective media strategies for over 25 clients• Placed a variety of advertisements (print, radio, out-of-home) within strict deadlines• Met with client contacts regularly to ensure needs were being met and propose new company solutions to hiring needs.","duration":"Dec 1998 Aug 2004 5 years 9 months","duration_short":"5 years 9 months","end_date":"Aug 2004","start_date":"Dec 1998","subtitle":"Bernard Hodes Group","title":"Associate Account Executive"}],"url":"https://www.linkedin.com/company/bernard-hodes-group"}]', '["Erin Koerner “Margaret is truly a professional and is constantly striving to do more. She sees an opportunity and doesn’t hesitate to go after it. Her work is neat, organized and always on time. Daily I find myself wishing I could work with her again. Her project management skills are strong and reliable, which is so rare in this day and age. Thank you Margaret for being a true role model when it comes to management and branding. ”","Erin Koerner “Margaret is wonderful! Give her any task and she will complete it on time and to perfection. She works diligently to please both the client and the company. She is always helpful, fun and easy to talk to. I’m so grateful for the chance to have worked with Margaret at Cielo. ”"]'] User: ['Travis Flanagan', 'A "people first" sales leader with a passion for leveraging data to empower, strengthen, and scale teams.', 'Senior Sales Manager at MarketStar', 'MarketStar', '[{"company":"MarketStar","company_id":"marketstar","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"MarketStar","title":"Senior Sales Manager"},{"description":"","duration":"Jan 2017 Feb 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Feb 2020","start_date":"Jan 2017","subtitle":"MarketStar","title":"Sales Team Lead"},{"description":"","duration":"Oct 2014 Jan 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2017","start_date":"Oct 2014","subtitle":"MarketStar","title":"Sales Development Rep"}],"url":"https://www.linkedin.com/company/marketstar"}]', '["“Travis is one of the best sales managers I have ever had the pleasure of working with. He has incredible drive, ambition, focus, and dedication. But more than anything, he cares about his people. There has never been a time that his team was not top of mind or his first priority, and he shows so much empathy for the people working with him. Travis is selfless, and he has shaped my perspective of what a true leader should be.”","“Travis was an outstanding leader, he taught me so much about sales and life in general. I have never worked with someone who was so genuine to everyone he was in contact with. Travis is the type of person that would give you his shirt off of his back. He is very versatile in both management and sales knowledge in general. It was a pleasure learning from you and showing me how to be a great leader and motivator.”"]']### Assistant: The agent's job is to help clients build and activate their authentic employer brand to attract, retain and engage talent. Today, the agent is reaching out to the user because they need to discuss potential sales strategies and collaboration opportunities between their respective companies.
### Human: Agent: ['Leslie Arnold', 'Active Learning Specialist certified through Fizika Learning Group and Harrisburg University of Science and TechnologyAdjunct Faculty Pennsylvania College of Health Sciences: Computer learning and EnglishADDIE CertifiedToastmasters International public speakerFreelance writer: business publications, feature writer, and consultantElearning: blended learning, lesson development, and instructional designTeacher of English, primarily American Literature, Journalism, Workplace Communications, Cultural StudiesSales: Premier Jeweler (2005 to present) past experience in real estate salesSpecialties: Writing, game creation, public speaking, e-learning', 'LALines Professional Development Services', 'LA Lines Professional Development Services', '[{"company":"LA Lines Professional Development Services","company_id":null,"location":"","positions":[{"description":"Career coachingWritingPublic SpeakerEducational Development","duration":"Jul 2000 - Present 21 years 1 month","duration_short":"21 years 1 month","end_date":"Present","start_date":"Jul 2000","subtitle":"LA Lines Professional Development Services","title":"Owner"}],"url":""},{"company":"Elizabethtown College School of Professional and Continuing Studies","company_id":null,"location":"Elizabethtown. PA","positions":[{"description":"Facilitator of Introduction to Mass Media, Small Group Communication, and English Composition","duration":"Mar 2016 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2016","subtitle":"Elizabethtown College School of Professional and Continuing Studies","title":"Adjunct faculty"}],"url":""},{"company":"Toastmasters International","company_id":null,"location":"Pennsylvania Area","positions":[{"description":"Area E50 Director: Responsible for promoting club growth and training, and organization of bi-annual speech contests.Lancaster General Health Toastmasters: President and Vice President of Education","duration":"Jun 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Toastmasters International","title":"Toastmasters Leader"}],"url":""},{"company":"Lancaster Bike Club","company_id":null,"location":"Lancaster, PA","positions":[{"description":"I love the process of design and layout using Adobe inDesign and Photoshop to compile and edit a monthly multi-colored professional newsletter of 16 to 20 pages. Published in print and on-line.","duration":"Sep 2015 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Sep 2015","subtitle":"Lancaster Bike Club","title":"Editor of Monthly NewsLetter"}],"url":""},{"company":"Millersville University of Pennsylvania","company_id":"millersville-university","location":"Millersville, PA","positions":[{"description":"Assist with recruitment and contracts to secure a range of performance groups of up to 200 entries.","duration":"Nov 2015 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"Nov 2015","subtitle":"Millersville University of Pennsylvania","title":"Executive Committee Millersville Community Parade"}],"url":"https://www.linkedin.com/company/millersville-university"},{"company":"Pennsylvania College of Health Sciences","company_id":"pennsylvania-college-of-health-sciences","location":"Lancaster PA","positions":[{"description":"Instructor of computer applications course and English Composition","duration":"Aug 2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"Aug 2012","subtitle":"Pennsylvania College of Health Sciences","title":"Adjunct Faculty"}],"url":"https://www.linkedin.com/company/pennsylvania-college-of-health-sciences"},{"company":"McCann School of Business and Technology","company_id":null,"location":"Carlisle, PA","positions":[{"description":"Business Communications,Oral Communications, Career Development","duration":"Nov 2014 Apr 2015 6 months","duration_short":"6 months","end_date":"Apr 2015","start_date":"Nov 2014","subtitle":"McCann School of Business and Technology","title":"Instructor"}],"url":""},{"company":"Solanco High School","company_id":"solanco-high-school","location":"","positions":[{"description":"Communications and English: newspaper advisor and workplace communications teacher","duration":"1978 2013 35 years","duration_short":"35 years","end_date":"2013","start_date":"1978","subtitle":"Solanco High School","title":"Educator"}],"url":"https://www.linkedin.com/company/solanco-high-school"},{"company":"Domestic Violence Services of Lanncaster County","company_id":null,"location":"","positions":[{"description":"E-learning development and personal counseling","duration":"2002 2011 9 years","duration_short":"9 years","end_date":"2011","start_date":"2002","subtitle":"Domestic Violence Services of Lanncaster County","title":"Advocate"}],"url":""},{"company":"Premier Designs","company_id":"premier-designs_2","location":"","positions":[{"description":"Sales","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"Premier Designs","title":"Sales rep: jeweler"}],"url":"https://www.linkedin.com/company/premier-designs_2"},{"company":"Coldwell Banker","company_id":"coldwell-banker","location":"","positions":[{"description":"part-time sales","duration":"Jun 1982 Nov 1984 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 1984","start_date":"Jun 1982","subtitle":"Coldwell Banker","title":"Licensed Realtor"}],"url":"https://www.linkedin.com/company/coldwell-banker"}]', '["“Leslie is a creative teacher, who strives to bring out the excitement and enjoyment of learning in students.”","“Thanks Leslie .........it was great working for you.”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to provide event management and operations services, and today the user is reaching out to the agent because they need assistance in planning and executing a local trade show event.
### Human: Agent: ['Marcy Murphy', 'Account Manager with 20+ years of sales experience.', 'Owner/Photographer at Wish Photography', 'Wish Photography, LLC', '[{"company":"Wish Photography, LLC","company_id":null,"location":"Cincinnati, Ohio Area","positions":[{"description":"","duration":"Mar 2010 - Present 12 years 4 months","duration_short":"12 years 4 months","end_date":"Present","start_date":"Mar 2010","subtitle":"Wish Photography, LLC","title":"Owner/Photographer"}],"url":""},{"company":"MNI, A Time, Inc Co","company_id":"mni-s-a","location":null,"positions":[{"description":"","duration":"Jun 2006 Aug 2011 5 years 3 months","duration_short":"5 years 3 months","end_date":"Aug 2011","start_date":"Jun 2006","subtitle":"MNI, A Time, Inc Co","title":"Senior Digital Analyst/Account Manager"},{"description":"","duration":"Jun 2000 Jun 2006 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jun 2006","start_date":"Jun 2000","subtitle":"MNI, A Time, Inc Co","title":"Account Manager"}],"url":"https://www.linkedin.com/company/mni-s-a"},{"company":"Empower MediaMarketing","company_id":"empoweragency","location":"","positions":[{"description":"","duration":"Dec 1997 Jun 2000 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2000","start_date":"Dec 1997","subtitle":"Empower MediaMarketing","title":"Account Manager"}],"url":"https://www.linkedin.com/company/empoweragency"}]', '["Claire Stewart “Marcy is a delight to talk to and very professional. She is very creative, organized and takes beautiful photos.”","Lisa Kidwell “I absolutely love working with Marcy! She is one of those sales people who not only provides everything you need at the time you need it, but she is a pleasure to work with. I would recommend her for a job, I would recommend her as a rep, I would even hire her myself.”"]'] User: ['jeffrey werve', 'Experienced Photographer with a demonstrated history of working in the photography industry. Skilled in Action Sports, Photography, Travel Photography, Editorial Photography, and Graphics. Strong arts and design professional graduated from UCLA.', 'Photographer at jeffrey Werve photography', 'Jeffrey Werve Photography', '[{"company":"Jeffrey Werve Photography","company_id":null,"location":"","positions":[{"description":"","duration":"May 1900 - Present 122 years 3 months","duration_short":"122 years 3 months","end_date":"Present","start_date":"May 1900","subtitle":"Jeffrey Werve Photography","title":"PHOTOGRAPHER"}],"url":""}]', '["Meggan Anderson “I have worked with Jeff on numerous photoshoots and I highly recommend him! He has a good creative eye, he gets what the clients needs and he has a strong work ethic!”","carla moffatt smith “Creative, artistic, dedicated, thorough. Discipline plus talent, a winning combination.”"]']### Assistant: The agent's job is to provide photography services, and today the user is reaching out to the agent because they need to discuss a potential collaboration for an upcoming editorial photoshoot.
### Human: Agent: ['Lance Keen', 'Experienced trainer, developer talent management and operations manger.', 'Director Of Operations at Rocky Creek Outdoors', 'TEXARKANA CONCRETE CONSTRUCTION INC.', '[{"company":"TEXARKANA CONCRETE CONSTRUCTION INC.","company_id":"texarkana-concrete-construction-inc.","industry":"Construction","location":"Texarkana, Texas, United States","positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"TEXARKANA CONCRETE CONSTRUCTION INC.","title":"Director of Talent Management"}],"url":"https://www.linkedin.com/company/texarkana-concrete-construction-inc."},{"company":"Tatum Excavating Company, Inc. (TEC, Inc.)","company_id":"tatum-excavating-company-inc-tec-inc-","location":"Texarkana, Texas, United States","positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Tatum Excavating Company, Inc. (TEC, Inc.)","title":"Director of Talent Management"}],"url":"https://www.linkedin.com/company/tatum-excavating-company-inc-tec-inc-"},{"company":"Rocky Creek Outdoors","company_id":null,"location":"Texarkana, Arkansas","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Rocky Creek Outdoors","title":"Director of Operations"}],"url":""},{"company":"Verizon Wireless","company_id":"verizon","location":"GA, SC, UT, CO, AR","positions":[{"description":"","duration":"2003 2019 16 years","duration_short":"16 years","end_date":"2019","start_date":"2003","subtitle":"Verizon Wireless","title":"Various Positions; Operations Manager, District Manager, Training Manager, Curriculum Developer, L&D"}],"url":"https://www.linkedin.com/company/verizon"}]', '["Charlie Dean “Lance and I worked together for a few years and in that timeframe he showed me that he has a lot of technical knowledge about the industry and would share his knowledge with his peers and stakeholders. He is an excellent facilitator of both face to face and virtual training. He also spent time delivering creative learning content and was on a team that proofed content before delivering to the field as well. He is and would be an asset to any team.”","Bryan Barry “Lance was my trainer for a two week period during my initial employment training. He showed a wide range of knowledge for the information he provided combined with deep passion and enthusiasm keeping the class engaged. His laid back personality allowed for a comfortable learning environment for new employees to begin their careers. I would recommend Lance for any training situation and look forward to working with him again.”"]'] User: ['Joel Casey Carwile', 'Experienced Personnel Director with a demonstrated history of working in the construction industry. Skilled in Contracts, Management, Team Building, Public Speaking, Purchasing, and Construction. Strong human resources professional manager with a Bachelor of Arts (B.A.) focused in History from Hampden-Sydney College.', 'Personnel Director at Design Electric, Inc.', 'Design Electric, Inc.', '[{"company":"Design Electric, Inc.","company_id":"design-electric-inc.","industry":"Construction","location":null,"positions":[{"description":"Human Resources, Recruiting, Terminations, Conflict Resolution, Personnel Management, Skilled Trades Construction Staffing","duration":"Apr 2012 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Apr 2012","subtitle":"Design Electric, Inc.","title":"Personnel Director"},{"description":"Electrical construction materials on-site purchasing manager, shipment expediting, & supply chain supervision on the Martha Jefferson Hospital jobsite and other Charlottesville area commercial electrical construction projects.","duration":"Jul 2008 Apr 2012 3 years 10 months","duration_short":"3 years 10 months","end_date":"Apr 2012","start_date":"Jul 2008","subtitle":"Design Electric, Inc.","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/design-electric-inc."}]', '["George McCarthy “Joel does very accurate work. he is someone you cancount on to do things right!”","Gary Arthur “Casey is very thorough and detailed.”"]']### Assistant: The agent's job is to manage talent and operations, and today, they are reaching out to the user because they need assistance with personnel management and recruiting for their construction company.
### Human: Agent: ['Deanna Witte', "Autotask, a global leader in IT business management solutions, merged with Datto in December, 2017. The combined entity operating under the brand name Datto provides the channel's most MSP-centric solution suite, including Professional Services Automation, Remote Monitoring and Management, Business Continuity and Disaster Recovery and more. Learn more at www.datto.com.", 'Senior Account Executive at Datto, Inc.', 'Datto, Inc.', '[{"company":"Datto, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2017 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Dec 2017","subtitle":"Datto, Inc.","title":"Account Executive"}],"url":""},{"company":"Autotask Corporation","company_id":"autotask-corporation","location":null,"positions":[{"description":"Responsible for new business and customer base in the Southeast Territory.","duration":"Aug 2013 Dec 2017 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2017","start_date":"Aug 2013","subtitle":"Autotask Corporation","title":"Autotask Regional Sales Manager for the Southeast"},{"description":"Describe your position","duration":"Sep 2011 Aug 2013 2 years","duration_short":"2 years","end_date":"Aug 2013","start_date":"Sep 2011","subtitle":"Autotask","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/autotask-corporation"},{"company":"Pitney Bowes Business Insight","company_id":null,"location":"Troy, NY","positions":[{"description":"- Sell PBBI solutions within Small-Medium-Large business\' - Qualify inbound phone calls to discuss software solutions in relation to customer needs- Work with marketing team to execute product demonstrations (via Live Meeting) for current customers and prospects to attend.- Perform cold calls to target prospects within given territory. - Work with team (sales engineers, services, technical support) to provide customer\'s with live demonstrations, product support, and product information.","duration":"2009 Sep 2011 2 years","duration_short":"2 years","end_date":"Sep 2011","start_date":"2009","subtitle":"Pitney Bowes Business Insight","title":"Inside Sales Account Manager"}],"url":""},{"company":"Time Warner Cable","company_id":"time-warner-cable","location":"","positions":[{"description":"- Created and edited Time Warner Cable\'s TV channel web schedule - Organized and uploaded community events on Time Warner’s webpage.- Created sponsorship letters, franchise agreements, and order approvals.- Worked with Capital News 9 to write, edit, and shoot Public Service Announcement.","duration":"May 2008 Aug 2008 4 months","duration_short":"4 months","end_date":"Aug 2008","start_date":"May 2008","subtitle":"Time Warner Cable","title":"Public Affairs Intern"}],"url":"https://www.linkedin.com/company/time-warner-cable"}]', '["“I have had the pleasure of working with Deanna over the past year as part of the Predictive Analytics sales team for Pitney Bowes Business Insight. Over that time she has demonstrated an impressive ability to assimilate a great deal of information in a short period of time and articulate the key value propositions related to this information to the company\'s customers. She does a great job of staying focused and handles change with a positive and open attitude. She recently made a successful transition from the Predictive Analytics sales team to a more regional, general, solution focus with ease. I consider Deanna a pleasure to work with and do not hesitate to ask her for opinions and assistance with my daily activities.”","“I have had the pleasure of working with Deanna Nicastro for over 3 years at Pitney Bowes Business Insight. Deanna came to the organization as part of the highly competitive sales internship program and was the only person to be offered a sales position. Over the next 2 years, Deanna honed her sales skills, learned the ability to work within a multi-tier sales structure and leverage technology in the new world of selling. A true team play with the desires to grow.”"]'] User: ['Tyler Washburn', 'Over 20 years of industry experience in areas including technical business, program and project management, software engineering, product development, team leadership, software and hardware test engineering, network administration and technical directorship.', 'Business Management | Directorship', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Redmond, WA","positions":[{"description":"","duration":"Nov 2014 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Nov 2014","subtitle":"Microsoft","title":"Business Management / Financial Engineering"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Team 21 Studio","company_id":"team21studio","location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Team 21 Studio","title":"Business Director"}],"url":"https://www.linkedin.com/company/team21studio"},{"company":"DH Cubed, LLC","company_id":"dh-cubed-llc","location":"Seattle, WA","positions":[{"description":"","duration":"May 2011 - Present 10 years 8 months","duration_short":"10 years 8 months","end_date":"Present","start_date":"May 2011","subtitle":"DH Cubed, LLC","title":"Director, Co-Founder"}],"url":"https://www.linkedin.com/company/dh-cubed-llc"},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"","duration":"Dec 2012 Sep 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2014","start_date":"Dec 2012","subtitle":"Microsoft","title":"Service Engineering / Business Management"},{"description":"","duration":"Apr 2007 Dec 2012 5 years 9 months","duration_short":"5 years 9 months","end_date":"Dec 2012","start_date":"Apr 2007","subtitle":"Microsoft","title":"Software Development Engineer in Test"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Exotics at Redmond Town Center","company_id":"exotics-at-redmond-town-center","location":"Redmond, WA","positions":[{"description":"","duration":"Feb 2009 Feb 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2011","start_date":"Feb 2009","subtitle":"Exotics at Redmond Town Center","title":"Project Manager"}],"url":"https://www.linkedin.com/company/exotics-at-redmond-town-center"},{"company":"Volt Information Sciences","company_id":"volt-information-sciences","location":"","positions":[{"description":"","duration":"Sep 2006 Apr 2007 8 months","duration_short":"8 months","end_date":"Apr 2007","start_date":"Sep 2006","subtitle":"Volt Information Sciences","title":"Software Test Engineer III"}],"url":"https://www.linkedin.com/company/volt-information-sciences"},{"company":"Denali Advanced Integration","company_id":"denaliadvancedintegration","location":"","positions":[{"description":"","duration":"Sep 2005 Aug 2006 1 year","duration_short":"1 year","end_date":"Aug 2006","start_date":"Sep 2005","subtitle":"Denali Advanced Integration","title":"Test Lead"}],"url":"https://www.linkedin.com/company/denaliadvancedintegration"},{"company":"Volt Information Sciences","company_id":"volt-information-sciences","location":"","positions":[{"description":"","duration":"May 2003 Sep 2005 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2005","start_date":"May 2003","subtitle":"Volt Information Sciences","title":"Software Test Engineer II"}],"url":"https://www.linkedin.com/company/volt-information-sciences"},{"company":"AEternal Entertainment, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2001 Apr 2003 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2003","start_date":"Aug 2001","subtitle":"AEternal Entertainment, Inc.","title":"President and CEO"}],"url":""},{"company":"ConneXt","company_id":"connext","location":"","positions":[{"description":"","duration":"Jan 2001 Jul 2001 7 months","duration_short":"7 months","end_date":"Jul 2001","start_date":"Jan 2001","subtitle":"ConneXt","title":"Network Engineer II"}],"url":"https://www.linkedin.com/company/connext"},{"company":"Cogenix","company_id":"cogenix","location":"","positions":[{"description":"","duration":"Mar 1998 Aug 2000 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2000","start_date":"Mar 1998","subtitle":"Cogenix","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/cogenix"}]', '["Katie Berinato “Tyler Washburn was a pleasure to work with. We worked together for three years on Windows on the Networking UI team. He was a great resource to consult for hardware issues I had. If he didn\'t know what the answer was, he knew where to get it. He\'s intelligent, resourceful and creative.”","Tom Nault “I worked with Ty on several E@RTC projects including the Sir Mix-a-Lot Carz video. Ty has always been a terrific organizer and pays very close attention to detail. He\'s very diligent and he takes great care to make sure everything is perfect. I\'ve known Ty personally since 2008 and I\'ve always seen him commit himself to everything he does. He was a pleasure to work with on our projects and I\'d highly recommend him for any position he wishes to pursue.”"]']### Assistant: The agent's job is to generate new business for a global IT solutions company, and today, the agent is reaching out to the user to discuss potential collaboration opportunities in software development and network administration.
### Human: Agent: ['LeeAnn Holley', 'Experienced Director with a demonstrated history of working in the printing industry. Skilled in Negotiation, Operations Process Management, Analytical Skills, Sales, and Customer Relationship Management (CRM). Strong program and project management professional graduated from College of St. Mary, Omaha, NE.', 'Retired - Director, Business Operations', 'Taylor Communications', '[{"company":"Taylor Communications","company_id":"taylorcorporation","industry":"Printing Services","location":"Omaha, NE","positions":[{"description":"I\'ve held a number of key positions within the company including leadership roles in sales training and staff development, e-commerce system development and market launch programs, customer survey projects, and customer-facing value proposition presentations. In my current role, I am responsible for the management and execution of all business development / current client proposal engagements from concept-to-complete. Working with internal staff to develop and maintain a deep understanding of clients in order to provide consistent critical dialogue / processes and procedures, utilizing data and key indicators to highlight reasons for change; ensure adequate analysis, design, and strategy to promote core business areas to secure revenue and drive rapid growth.","duration":"Oct 1993 - Present 28 years 10 months","duration_short":"28 years 10 months","end_date":"Present","start_date":"Oct 1993","subtitle":"Taylor Communications","title":"Director, Business Operations"}],"url":"https://www.linkedin.com/company/taylorcorporation"}]', '["Geoff Eitland “LeeAnn has the unique ability to proactively market products and services to demanding customers and prospects in such a way that the solution is unique and tailored. With an uncompromising focus on brand, messaging, and actionable project management strategies to develop new business, she is an incredibly valuable asset to any team or organization.”","Ray Killam “I thoroughly enjoyed working with LeeAnn for many years at Data Documents/Corporate Express. Her cheerful demeanor and can-do attitude helped our marketing efforts in so many ways. She understands customer\'s requirements and is very effective in developing proposals with realistic solutions to those requirements.”"]'] User: ['Christine Davis', 'Administrative Assistant with a positive attitude, great smile and strong organizational skills, attention to detail and very customer oriented. Good at troubleshooting, working under pressure. Able to work efficiently without supervision and anticipate needs/problems and address them competently.', 'Owner of Enjoy the Journey', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"Portland, Oregon Metropolitan Area","positions":[{"description":"Professional travel agent with Enjoy the Journey","duration":"Dec 2020 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Self-employed","title":"Professional Travel Agent"}],"url":""},{"company":"Multnomah Athletic Club","company_id":"multnomah-athletic-club","location":null,"positions":[{"description":"Coordinate and organize the set up and execution of Athletic events for different managers within Athletics.","duration":"Oct 2018 Apr 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2020","start_date":"Oct 2018","subtitle":"Multnomah Athletic Club","title":"Athletics Event Specialist"},{"description":"Supported the Facilities Director, 2 Project Managers, Laundry, Housekeeping and Maintenance, as well as the Property Committee. Provided AV and technical support, organized departmental trainings, parties and employee incentive gifts.","duration":"Jun 2013 Oct 2018 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2018","start_date":"Jun 2013","subtitle":"Multnomah Athletic Club","title":"Facilities Adminstrative Assistant"}],"url":"https://www.linkedin.com/company/multnomah-athletic-club"},{"company":"Reynold\'s Middle School","company_id":null,"location":"","positions":[{"description":"Provided soccer training for the boys competitive team and co-ed recreational teams.","duration":"Apr 2013 Jun 2013 3 months","duration_short":"3 months","end_date":"Jun 2013","start_date":"Apr 2013","subtitle":"Reynold\'s Middle School","title":"Head Soccer Coach"}],"url":""},{"company":"NW College Of Construction","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Provided administrative support to staff, instructors, apprentice students and HR. Supplied transcripts, grades and attendance records to students. Coordinated facility rentals, room schedules, audio-visual and media support. Answered calls, greeted visitors and new students and provided front-of-house support. Created invoices for classes and sales, trained new office staff and provided general office support.","duration":"Sep 2008 Feb 2013 4 years 6 months","duration_short":"4 years 6 months","end_date":"Feb 2013","start_date":"Sep 2008","subtitle":"NW College Of Construction","title":"Registar"}],"url":""},{"company":"Advisicon, Inc.","company_id":"advisicon","location":"","positions":[{"description":"Provide Administrative and Accounting support to small project management company.","duration":"Sep 2007 Jul 2008 11 months","duration_short":"11 months","end_date":"Jul 2008","start_date":"Sep 2007","subtitle":"Advisicon, Inc.","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/advisicon"},{"company":"Bates Private Capital, LECG","company_id":"lecg","location":"","positions":[{"description":"Research data input for missing account statements and request them from client.Review and request missing information for Annuity accounts.Review brokerage account statements and proof read for data input errors.","duration":"Oct 2003 Sep 2007 4 years","duration_short":"4 years","end_date":"Sep 2007","start_date":"Oct 2003","subtitle":"Bates Private Capital, LECG","title":"Missing Statement Associate"}],"url":"https://www.linkedin.com/company/lecg"},{"company":"Spot-on Scripts, LLC","company_id":null,"location":"Burbank, CA","positions":[{"description":"Coordinate contractor work schedules, set up training materials for new hires, organize delivery and pickup of client projects, maintain equipment and supplies.Assist owner in daily office duties such as: answering phones, minor accounting, quality control of finished projects, input on how to run the company more efficiently.","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Spot-on Scripts, LLC","title":"Office Assistant"}],"url":""}]', '["“Christine is so wonderful to work with! Confident, Cheerful and helpful! She is definitely a favorite of mine! I highly recommend her!”","“Working with Christine was great because she always had a positive attitude. She is the kind of person that is focused on solutions and works hard to do well no matter what she happens to be working on. She would be a great addition to any team!”"]']### Assistant: The agent's job is to manage and execute business development and client proposals, and today, the agent is reaching out to the user because they need assistance with organizing and coordinating the set up of upcoming athletic events.
### Human: Agent: ['Christopher Cheek', 'Adaptable Object-Oriented Programming & Design Java/UI Professional with extensive experience in full life-cycle of application design, development, testing, implementation and maintenance for dynamic applications and Service-Oriented Architecture (SOA) platforms for real-time, transactional and batch systems in Java. Known for exceptional focus on client, both internal and external, requirements, strong organizational, thinking outside the box and strategic planning skills. Trained in Scaled Agile framework and successfully completed the SAFe for Team Course (4.5) Certificated ID: 90254694-0029.', 'Senior Software Engineer at American Express', 'American Express', '[{"company":"American Express","company_id":"american-express","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Sep 2021","subtitle":"American Express","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/american-express"},{"company":"Net Health","company_id":"net-health-systems-inc-","location":"","positions":[{"description":"","duration":"May 2020 Sep 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2021","start_date":"May 2020","subtitle":"Net Health","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/net-health-systems-inc-"},{"company":"Tissue Analytics, Inc.","company_id":"tissue-analytics-inc-","location":"Baltimore, Maryland Area","positions":[{"description":"","duration":"May 2018 May 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2020","start_date":"May 2018","subtitle":"Tissue Analytics, Inc.","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/tissue-analytics-inc-"},{"company":"Trintech","company_id":"trintech","location":"","positions":[{"description":"Involved in the enhancement, development and support of a complex Java 8 transactional and batched based banking software suite using Spring 2.5.3 and Soap on Wildfly 10. The suite provided matching and reconciliation between General Ledger/internal accounts and Bank/external accounts to verify the reliability of system data. The suite was configured and executed through a Flex UI with Jasper generated reports. Suite provide functionality to companies with revenues of 500 million to 1 billion dollars such as Sony, Cisco and Netflix.• Working on an Scaled Agile team in a Java environment; running 3-week sprints with a 12-week release cycle. • Involved in story refinement, sprint planning and PI/big room planning.• Created and supported Java build items within Jenkins connecting to Atlassian Bitbucket and VSTS data repositories.• Preformed Java code reviews.• Producing technical specifications and documentation such as Class diagrams, Sequence diagrams and Flowcharts; mainly using Visio and Word. • Produce, review and support stored procedures in SQL/Oracle and Hibernate for data persistence.• Involved in converting legacy UI to Angular 4 and migration to Spring Boot using Restful web services.","duration":"Nov 2014 May 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"May 2018","start_date":"Nov 2014","subtitle":"Trintech","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/trintech"},{"company":"Travelers","company_id":"travelers","location":"","positions":[{"description":"Involved in the enhancement and support of a complex real-time Java and Soap SOA framework consisting of a policy writer application and the supporting Web Services. The application was used by agencies writing policies for commercial customers. Worked on the migration from a legacy middle market auto policy writer to a Restful web service running in a IBM Power system.• Produced enhancements to improve the flexibility, usability and functionality of a complex Java application and web services. • Involved in business and technical grooming, iteration planning and the creation of user stories and tasks in support of producing deliverables every 3 weeks.• Participated in the Architecture reviews of major components for small commercial line system and part of the code review panel.• Provide third level customer support in a time sensitive environment. • Provided mentoring and support to fellow team members.","duration":"Mar 2010 Nov 2014 4 years 9 months","duration_short":"4 years 9 months","end_date":"Nov 2014","start_date":"Mar 2010","subtitle":"Travelers","title":"Information Engineer (Software Engineer)"}],"url":"https://www.linkedin.com/company/travelers"},{"company":"Frequentis USA","company_id":null,"location":"","positions":[{"description":"Lead in the designing of a relational database for a Record Management System, the migration of legacy data to the current system and integration of RMS system with CAD system.•Implemented Data Modeling strategies to design a robust and functional relational database, improving functionality and flexibility.•Developed procedures to migrate legacy data to current database using Java, Talend and Nuxeo Shell, enabling a fast and effective migration. •Assist in the designing and improving the functionality of User Interfaces.","duration":"Apr 2009 Mar 2010 1 year","duration_short":"1 year","end_date":"Mar 2010","start_date":"Apr 2009","subtitle":"Frequentis USA","title":"Senior Software Engineer"}],"url":""},{"company":"PITNEY BOWES SOFTWARE","company_id":"group-1-software","location":"","positions":[{"description":"Lead the implementation of all phases of designing, developing, and testing of Data Quality services using Java and J2EE technology for real-time, transactional and batch environments running on several platforms including Windows, UNIX and AIX. Gathered, analyzed and managed data for an OFAC application. Lead the implementation of all phases of designing, developing, and testing of Data Quality services using Java and J2EE technology for real-time, transactional and batch environments running on several platforms including Windows, UNIX and AIX. Gathered, analyzed and managed data for an OFAC application.","duration":"2000 2008 8 years","duration_short":"8 years","end_date":"2008","start_date":"2000","subtitle":"PITNEY BOWES SOFTWARE","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/group-1-software"},{"company":"IVIS INTERNATIONAL (now, DATA DESIGN ASSOCIATES, Inc)","company_id":"data-design-associates","location":"","positions":[{"description":"Developed, supported and tested a COBOL based financial software services and also provided customer support for those products running on several platforms including Windows, UNIX, MVS and VSE. Developed, supported and tested a COBOL based financial software services and also provided customer support for those products running on several platforms including Windows, UNIX, MVS and VSE.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"IVIS INTERNATIONAL (now, DATA DESIGN ASSOCIATES, Inc)","title":"Support Manager Lever 2"}],"url":"https://www.linkedin.com/company/data-design-associates"},{"company":"MEDIC HEALTHCARE SYSTEM (now, ALLSCRIPT)","company_id":null,"location":"","positions":[{"description":"Involved in all phases of designing and developing Medical Software in a COBOL environment running on several platforms including Windows, UNIX and AIX. Involved in all phases of designing and developing Medical Software in a COBOL environment running on several platforms including Windows, UNIX and AIX.","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"MEDIC HEALTHCARE SYSTEM (now, ALLSCRIPT)","title":"Software Engineer"}],"url":""},{"company":"SDM Interational","company_id":null,"location":"","positions":[{"description":"","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"SDM Interational","title":"Computer Programmer"}],"url":""}]', '["Angelo Fleming, SAFe SPC, PMP “Christopher Cheeks worked for me as a software developer. His responsibilities included requirements gathering, analysis and design of complex Web, desktop and database applications using Java, SQL Server and adobe flash. During the course of his employment, Chris proved himself to be a dependable employee and a hard worker with solid problem solving and technical skills. ”","Wayne Precht “I’ve had the pleasure of knowing Christopher Cheek for nearly 4 years, during which time he was a senior engineer on my product development team. Above all, I was impressed with Chris’s ability to dig in on this complex legacy product and get to an understanding of the code base and begin contributing right away. He would be very valuable for any position requiring experience building and maintaining demanding enterprise level applications. Therefore, Chris comes with my heartfelt recommendation. I think he would be an asset to any team he joins.”"]'] User: ['Diana Lizarazo', 'Experienced Merchant Services with a demonstrated history of working in the financial services industry. Strong sales professional skilled in Operations Management, Sales, Contact Centers, Management, and E-payments.', 'MERCHANT SERVICES EXPERT at MERCHANT SERVICES', 'MERCHANT SERVICES', '[{"company":"MERCHANT SERVICES","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Dec 2017","subtitle":"MERCHANT SERVICES","title":"MERCHANT SERVICES EXPERT"}],"url":""},{"company":"Merchant Processing Solutions","company_id":"merchant-processing-solutions-values-driven-programs","location":null,"positions":[{"description":"Extensive experience in supporting, coaching and managing our primary customers (ISO and Merchants). I have provided them with support and advice that includes but is not limited to: Credit and Debit Card Processing, Electronic Benefits Transfer (EBT), Check21 Verification, Conversion Services, Pre-Paid Products, Gift and Loyalty Card Services, Mobile Ticketing Technology and Internet Products, EMV and PCI to name a few. I was involved in the process of building a new business approach for my current company (MPS). Have sold and started portfolios from ground up.\uf0d8 Vast knowledge in all First Data Platforms. Omaha, North, Nashville, Bypass ETC.\uf0d8 Vast knowledge in Tsys, from set up to implementation.*Responsible for implementation of plans of action to ensure higher productivity as well as ensuring compliance with internal and external administrative operations policies and procedures for the company. *Provided sales and operational assessments, management and training resulting in higher volume and profitability. *Conducted intensive one-on-one sales training and weekly training seminars improving overall closing percent.*Negotiated with various suppliers to ensure the best prices, a vast selection of inventory and maximum net operating income for the company and always searching for new technology.*Responsible for managing the day-to-day activities in all aspects of the corporation \uf0d8 Training and engagement of new ISOS into the corporation.*Programing and deployment of different equipment’s and technology. Troubleshooting and support.","duration":"Mar 2008 Dec 2017 9 years 10 months","duration_short":"9 years 10 months","end_date":"Dec 2017","start_date":"Mar 2008","subtitle":"Merchant Processing Solutions","title":"Co-Owner"},{"description":"Responsible for implementation of plans of action to ensure higher productivity as well as ensuring compliance with internal and external administrative operations policies and procedures for the company.•Responsible for managing the day-to-day activities of the corporation.•Responsible for the development, design, operation, and improvement of the systems that create and deliver MPS\'s products/services.• Training and engagement of new ISOS into the corporation.","duration":"Mar 2008 Dec 2017 9 years 10 months","duration_short":"9 years 10 months","end_date":"Dec 2017","start_date":"Mar 2008","subtitle":"Merchant Processing Solutions","title":"Chief Operations Officer"}],"url":"https://www.linkedin.com/company/merchant-processing-solutions-values-driven-programs"},{"company":"First Data Corporation","company_id":"first-data-corporation","location":"","positions":[{"description":"Account Implementation Services Account Implementation Services","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"First Data Corporation","title":"ISO"}],"url":"https://www.linkedin.com/company/first-data-corporation"},{"company":"DTI","company_id":null,"location":"","positions":[{"description":"Operations Manager Operations Manager","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"DTI","title":"AIS"}],"url":""}]', '["Drew Eric “Diana and MPS are my processors for credit cards. I truly appreciate all they have done for me and getting me set up to continuing the process of customer service. Great people and great service. Thanks ”","Amir Dar “what can i say about diana and mps, she is a amazing person to work with and always provide me with hands on support and to my clients. Working with diana and mps and been a amazing experience, I would highly recommend her and her company to process for and work for.”"]']### Assistant: The agent's job is to provide technical support in the financial services industry, and today the agent is reaching out to the user to discuss a potential collaboration on implementing electronic payment solutions for their merchant services business.
### Human: Agent: ['Reji Kunjappan', 'Over 25 plus years of IT experience focusing on Database Management and Administration with experience in Manufacturing, Banking, Financials, Health Care, Airline and Retail domain as Database Manger /Lead/DBA. Manage team of DBA’s (infra structure) on site and off site spread across the globe. DBA categorized of Administration, Application, Operation, Production, Change Management, On-call support and performance optimization solutions in SQL Server, Oracle, DB2 UDB environments.', 'Senior Database Administrator at Cuyahoga County', 'Cuyahoga County', '[{"company":"Cuyahoga County","company_id":"cuyahoga-county","industry":"Government Administration","location":"Cleveland, Ohio, United States","positions":[{"description":"","duration":"Feb 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Cuyahoga County","title":"Senior Database Administrator"}],"url":"https://www.linkedin.com/company/cuyahoga-county"},{"company":"UST Global","company_id":"ustglobal","location":null,"positions":[{"description":"","duration":"Jan 2001 Feb 2021 20 years 2 months","duration_short":"20 years 2 months","end_date":"Feb 2021","start_date":"Jan 2001","subtitle":"UST Global","title":"Enterprise Infrastructure Architect"},{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"UST Global","title":"DB2 DBA"}],"url":"https://www.linkedin.com/company/ustglobal"},{"company":"Air India","company_id":"air-india","location":"Mumbai Area, India","positions":[{"description":"","duration":"Dec 1994 Jan 2001 6 years 2 months","duration_short":"6 years 2 months","end_date":"Jan 2001","start_date":"Dec 1994","subtitle":"Air India","title":"Deputy Manager - Systems"}],"url":"https://www.linkedin.com/company/air-india"}]', '["Steve Harris “Working with Reji Kunjappan for 1 year, I found him to be very skilled in various database flatforms, especially with DB2 (up through version 9.5). He has advanced knowledge and skills in OLTP and Data Warehousing - with single and multiple partiioned systems - upward of over 1 TB in size. He\'s well organized and a pleasure to work with. I recommend him highly.”","Sharad Patel “Reji is an excellent DB2 DBA. He has very good knowledge of the product and its implementation. He is very pleasant to work with and a key contributor to the project team.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide technical consultation and support to clients in various industries. Today, the user is reaching out to the agent because they need assistance in optimizing their production line operations in the healthcare sector.
### Human: Agent: ['Laura Thurston', 'My story is I’ve been in the IT channel for most of my career. I started in marketing so love to generate unique ideas and use creative problem solving skills. I am addicted to anything digital disruption and choose innovative ways to resolve customer pain points. My business acumen is aimed at concrete relationships internally and externally with my team, cross functional teams, partners and customers at all levels in every organization. Extremely focused on growth and increasing revenue with existing as well as net new business. I thrive on change and in challenging environments. I work with strong values and ethics because you are your own brand.', 'Multi- Cloud Solutions let’s win together!!!', 'NetApp', '[{"company":"NetApp","company_id":"netapp","industry":"IT Services and IT Consulting","location":"North Central","positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"NetApp","title":"Channel Development Manager"}],"url":"https://www.linkedin.com/company/netapp"},{"company":"IBM","company_id":"ibm","location":"","positions":[{"description":"","duration":"Nov 2020 Apr 2022 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2022","start_date":"Nov 2020","subtitle":"IBM","title":"Partner Manager - Hybrid Cloud Solutions"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Zadara","company_id":"zadara","location":"","positions":[{"description":"StaaS File, Block & Object storage. Fully elastic. StaaS File, Block & Object storage. Fully elastic.","duration":"Jan 2020 Nov 2020 11 months","duration_short":"11 months","end_date":"Nov 2020","start_date":"Jan 2020","subtitle":"Zadara","title":"Partner Business Manager"}],"url":"https://www.linkedin.com/company/zadara"},{"company":"Western Digital","company_id":"western-digital","location":"","positions":[{"description":"Data Center Storage & Systems Data Center Storage & Systems","duration":"Jul 2018 Dec 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2019","start_date":"Jul 2018","subtitle":"Western Digital","title":"Partner Manager (Data Center Systems)"}],"url":"https://www.linkedin.com/company/western-digital"},{"company":"Hewlett Packard Enterprise","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"Enterprise Servers, Storage, Networking & PS Enterprise Servers, Storage, Networking & PS","duration":"Nov 2015 Jun 2018 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jun 2018","start_date":"Nov 2015","subtitle":"Hewlett Packard Enterprise","title":"Partner Business Manager"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Arrow Electronics","company_id":"arrow-electronics","location":null,"positions":[{"description":"• Created sales strategies to increase revenue • Utilized data analytics for net new business & identifying predictive buying patterns• PS sales, Cloud Computing, Call Support & EDU• Unique financing ideas","duration":"Jul 2010 Apr 2014 3 years 10 months","duration_short":"3 years 10 months","end_date":"Apr 2014","start_date":"Jul 2010","subtitle":"Arrow Electronics","title":"Strategic Account Executive (North America)"},{"description":"• National responsibility for Oracle partners to drive business goals, strategy & sales growth. • Exceeded revenue targets through organic and installed base sales growth• Built communication plan positioning multi-vendor offerings for solution selling","duration":"Mar 2008 Jul 2010 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2010","start_date":"Mar 2008","subtitle":"Arrow Electronics","title":"National Account Manager"},{"description":"• Excelled at recruitment, retention & customer relationship formation.• Developed and managed joint account plans with CXO partner executives that exceeded revenue targets & grew overall territory","duration":"Nov 2005 Mar 2008 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2008","start_date":"Nov 2005","subtitle":"Arrow Electronics","title":"Regional Sales Manager"},{"description":"• Developed integrated plans focused on branding, visibility and demand generation• Specialized in out-of-the box ideas for ROI.","duration":"Oct 2003 Nov 2005 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2005","start_date":"Oct 2003","subtitle":"Arrow Electronics","title":"Regional Sales Development Manager"}],"url":"https://www.linkedin.com/company/arrow-electronics"}]', '["Christine Conlin “I had the pleasure of working with Laura to support the Channel Partners at Western Digital. Laura\'s role as Channel Partner Development Manager was instrumental in building out the channel in her territory. Her determination, professionalism and ability to forge relationships quickly solidified strong partnerships. Laura brings positive energy to all aspects of her job. She\'s collaborative, communicative and passionate about her work. I\'ve heard numerous times from partners how much they trust Laura\'s guidance. In my marketing role, we engaged weekly with internal sales teams to plan strategic lead generation ideas to bring to partners. She is highly respected by her sales teams & partners and viewed as a trusted adviser to the team. Laura\'s articulate, thoughtful and follows-through on her commitments. Outside of being extraordinary capable, Laura is likable and smart with a great sense of humor. She would be a tremendous asset to any company that would be wise enough to hire her. ”","Chase Connor “I had the honor to work with Laura for two years at HPE and she was by far one of the best assets on our team. As a Partner Business Manager she developed and maintained strong relationships with the partner community that were invaluable to our company. When challenges arose she tackled them head first ensuring that our customers needs were taken care of. On multiple occasions I have relied on Laura to help us close business and she always came through. What strikes me most about Laura is that she is the ultimate team player, someone that goes above and beyond to help the team achieve our objectives. I consider myself very fortunate to have worked with someone of her caliber and hope our paths cross with our future endeavors. ”"]'] User: ['Kiran Patel', 'A methodical and meticulous Technology Leader, Enterprise Infrastructure Architect and Engineer with 20-years’ experience managing, implementing and designing infrastructure services using multiple complex technologies that meet organization goals and increase IT Operation efficiency. Proficient in Problem Solving, Conflict Resolutions, Communication, Vision, Coaching & Team Collaboration.', 'IT Management | Cloud | Customer Advocate | Technology Architecture | Digital Transformation | Datacenter Solutions | Cybersecurity | ITSM', 'GreenPages Technology Solutions', '[{"company":"GreenPages Technology Solutions","company_id":"greenpages-technology-solutions","industry":"IT Services and IT Consulting","location":"United States","positions":[{"description":"","duration":"May 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"May 2021","subtitle":"GreenPages Technology Solutions","title":"Sr. Cloud Delivery Architect"}],"url":"https://www.linkedin.com/company/greenpages-technology-solutions"},{"company":"FrankCrum","company_id":"frankcrum","location":"","positions":[{"description":"","duration":"Dec 2020 May 2021 6 months","duration_short":"6 months","end_date":"May 2021","start_date":"Dec 2020","subtitle":"FrankCrum","title":"Sr Infrastructure Architect - Cloud Transformation"}],"url":"https://www.linkedin.com/company/frankcrum"},{"company":"Inspirata","company_id":"inspirata-inc","location":"Tampa, Florida","positions":[{"description":"Transforming Cancer Diagnostics ( Data Analytic , WorkFlow and AI learning Solutions Platform for Pathology Cancer Care). Transforming Cancer Diagnostics ( Data Analytic , WorkFlow and AI learning Solutions Platform for Pathology Cancer Care).","duration":"Jun 2019 May 2021 2 years","duration_short":"2 years","end_date":"May 2021","start_date":"Jun 2019","subtitle":"Inspirata","title":"Cheif Security Officer & Manager, IT Operations"}],"url":"https://www.linkedin.com/company/inspirata-inc"},{"company":"PODS","company_id":"pods","location":"","positions":[{"description":"","duration":"May 2016 Jun 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2019","start_date":"May 2016","subtitle":"PODS","title":"Sr. System Engineer"}],"url":"https://www.linkedin.com/company/pods"},{"company":"Clarifire","company_id":"emason-inc.","location":"","positions":[{"description":"Architecture and Engineering Architecture and Engineering","duration":"Jan 2013 Apr 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2016","start_date":"Jan 2013","subtitle":"Clarifire","title":"Enterprise Infrastructure Architect"}],"url":"https://www.linkedin.com/company/emason-inc."},{"company":"Fidelity National Information Services","company_id":"fis","location":"St. Petersburg","positions":[{"description":"","duration":"Dec 2007 Dec 2012 5 years 1 month","duration_short":"5 years 1 month","end_date":"Dec 2012","start_date":"Dec 2007","subtitle":"Fidelity National Information Services","title":"Sr. System Engineer/Lead"}],"url":"https://www.linkedin.com/company/fis"},{"company":"NRC Electronics, Inc.","company_id":"nrc-electronics-inc.","location":"West Palm Beach, Florida Area","positions":[{"description":"","duration":"Jan 2007 Dec 2008 2 years","duration_short":"2 years","end_date":"Dec 2008","start_date":"Jan 2007","subtitle":"NRC Electronics, Inc.","title":"Manager Network Administration"}],"url":"https://www.linkedin.com/company/nrc-electronics-inc."},{"company":"Patients First","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Dec 2006 2 years","duration_short":"2 years","end_date":"Dec 2006","start_date":"Jan 2005","subtitle":"Patients First","title":"Lead System Engineer"}],"url":""},{"company":"Access Computers","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2001 Dec 2005 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2005","start_date":"Aug 2001","subtitle":"Access Computers","title":"IT Consultant"}],"url":""}]', '["Lee Quinn “Kiran\'s architectural advice and delivery on Azure is top level. His concern for our business both from a security and cost aspects is amazing. You will find a lot of engineers that are narrow focused on the model missing the actual business requirement and fit, Kiran has a broad perspective. More than just an engineer who will reprint a generic solution, he really commits and engineers a solution to fit our business needs.”","Prakash Racharla “Found Kiran highly motivational and helpful while working under him. He was always there to assist and guide me during my work experience with him. Kiran also provided many opportunities for me to grow and learn. I wish Kiran the best opportunities and recommend him for any future employments in a similar or better role.”"]']### Assistant: The agent's job is to generate unique ideas and use creative problem-solving skills in the IT channel, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in cloud delivery architecture and digital transformation.
### Human: Agent: ['Kelly V.', 'Engage, Serve, Influence, Pray, Connect, Matching Professionals to Callings, Sourcing, Networking Tools: Silk Road Recruiting.Sprout Social.Bitly.Twitter.Glassdoor.LinkedIn Recruiter.FB.Skype.Teams.ScreeningOne.SecureSearch.Ceridian...PDP Certified Administrator: http://www.pdpglobal.com/2009-2014Vet and hire qualified staff. Millennial recruiting.Relational, insightful, inquisitive, sees the potential in others, strives for excellenceSpecialties: Millennial Recruiting, Multi-Generational Work Groups, planning and implementing an internship program, giving direction, coaching and encouraging interns, excellent customer service', 'Digital Talent Recruiter at Focus on the Family', 'Focus on the Family', '[{"company":"Focus on the Family","company_id":"focus-on-the-family","industry":"Non-profit Organizations","location":null,"positions":[{"description":"","duration":"Aug 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Aug 2014","subtitle":"Focus on the Family","title":"Digital Talent Recruiter"},{"description":"","duration":"Sep 1993 - Present 27 years 11 months","duration_short":"27 years 11 months","end_date":"Present","start_date":"Sep 1993","subtitle":"Focus on the Family","title":"SR Recruiter"}],"url":"https://www.linkedin.com/company/focus-on-the-family"}]', '["“Very professional and personable, Kelly facilitated well my arrival to and networking at Focus on the Family. Her communication skills are polished and I have observed her to work well with coworkers.”","“Kelly is an outstanding Recruiter and HR Professional. Kelly has a wonderful mix of strong people skills and the ability to produce detailed, fast results. She is dependable, and an excellent colleague. I loved working with Kelly!”"]'] User: ['John Sedenquist', 'Professional Capabilities \uf0d8 Over 40 years sales/business management experience \uf0d8 Managed $9 million multiple location contracting business \uf0d8 Established a US sales organization of 100 sales professionals and support staff \uf0d8 Integrated acquisitions into existing business \uf0d8 Developed and taught sales training programs \uf0d8', 'Retired', 'Retired', '[{"company":"Retired","company_id":null,"location":"Sarasota, Florida Area","positions":[{"description":"Retired from the day to day business world. I have been fortunate to have worked with and for many great people that helped in making 50+ years in the working world a rewarding journey. Retired from the day to day business world. I have been fortunate to have worked with and for many great people that helped in making 50+ years in the working world a rewarding journey.","duration":"Sep 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Retired","title":"Life Explorer"}],"url":""}]', '["Milton Gomez Jr. “John was an excellent mentor and a great sales person. He had a good relationship with the customers and always tried his best to fullfill the needs of the customers. John helped create various internal program that aided to the growth of the company.”","Damian Vines “John\'s entrepreneurial spirit and ability to make decisions to keep a project moving is a key asset. John has been instrumental in bringing us into the industry and giving us the tools necessary to succeed. John is a valuable resource in the concrete industry with a great expanse of varying work experiences.”"]']### Assistant: The agent's job is to connect professionals to callings, and today the user is reaching out to the agent because they need assistance in integrating acquisitions into their existing business.
### Human: Agent: ['Consuelo Andrade Arguilles', 'Dedicated, dynamic, collaborative, and results oriented leader with over 15 years of experience in local government. Strategic professional with proven record in developing efficient operations and improving customer service. Consistently contributes to organizational success.', 'Experienced Government Professional/Community Development/Planning and Zoning', 'Village of Villa Park', '[{"company":"Village of Villa Park","company_id":"village-of-villa-park","industry":"Government Administration","location":"","positions":[{"description":"","duration":"May 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"May 2020","subtitle":"Village of Villa Park","title":"Director of Community Development"}],"url":"https://www.linkedin.com/company/village-of-villa-park"},{"company":"Village of Mount Prospect","company_id":"village-of-mount-prospect","location":null,"positions":[{"description":"","duration":"Mar 2015 Apr 2020 5 years 2 months","duration_short":"5 years 2 months","end_date":"Apr 2020","start_date":"Mar 2015","subtitle":"Village of Mount Prospect","title":"Deputy Director of Community Development"},{"description":"","duration":"Mar 2012 Mar 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2015","start_date":"Mar 2012","subtitle":"Village of Mount Prospect","title":"Senior Planner"},{"description":"","duration":"Sep 2008 Mar 2012 3 years 7 months","duration_short":"3 years 7 months","end_date":"Mar 2012","start_date":"Sep 2008","subtitle":"Village of Mount Prospect","title":"Development Review Planner"}],"url":"https://www.linkedin.com/company/village-of-mount-prospect"},{"company":"City of Rockford Illinois","company_id":"city-of-rockford-illinois","location":"","positions":[{"description":"","duration":"May 2006 Aug 2008 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2008","start_date":"May 2006","subtitle":"City of Rockford Illinois","title":"Land Use Planner"}],"url":"https://www.linkedin.com/company/city-of-rockford-illinois"}]', '["Laurie Marston, FAICP “I worked with Consuelo on the Municipal Design Review Network’s Advisory Committee at DePaul’s Chaddick Institute. Chaddick co-sponsored a program with APA on suburban design challenges. Consuelo spoke about downtown redevelopment and design review. She also assisted in recruiting the two other panelists. While the program had been planned to be in person, she quickly converted her presentation to the new online format and received great reviews. Consuelo also coordinated a program that highlighted one municipality, covering economic development, historic preservation and urban design. She provided the audience with timely information that they could use in their communities. In addition to being a talented planner, Consuelo has excellent interpersonal skills.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to coordinate and lead a community development program, and today the user is reaching out to the agent because they need assistance in implementing efficient operations for a production line in the healthcare industry.
### Human: Agent: ['Thomas Nissen', 'Professional experience constitutes, general company operations, crew management, client retention, IT integration, customer development. Our Goal is to perform at the highest level, and provide the greatest value ,insight, and service to our client base, with combined field experience, and integration with the latest innovations in technology, and communications tools. Specialties: Specialize in National Rollouts,National Installations,Concrete Polish and Preparation, Floor Removal Replacement and Installation, Refinishing in the Commercial, Institutional, and Specializing in the Retail Sector, Commercial and Industrial.', 'Founder/Chief Executive Officer at Nationwide Commercial Industrial, Ndura System Inc, DC of NY, NY Polished Concrete. Expert in Architectural Concrete Systems, Terrazzo, Poured/Polished Concrete Flooring Systems', 'Nationwide Commerical & Industrial Surfaces', '[{"company":"Nationwide Commerical & Industrial Surfaces","company_id":"nationwidecis","industry":"Construction","location":null,"positions":[{"description":"President of Nationwide Group Inc.Nationwide Commercial and Industrial Surfaces (NCI)National Retail and Industrial Construction Services Since 1988 Servicing the retail , commercial, industrial construction industry. Forward thinking solutions in a changing market.","duration":"Jan 1989 - Present 33 years 8 months","duration_short":"33 years 8 months","end_date":"Present","start_date":"Jan 1989","subtitle":"Nationwide Commerical & Industrial Surfaces","title":"President"},{"description":"","duration":"1986 - Present 36 years","duration_short":"36 years","end_date":"Present","start_date":"1986","subtitle":"Nationwide Commerical & Industrial Surfaces","title":"Owner"},{"description":"Set up and executed in the field as a Carpenter and InstallerNationwide completing small and large Retail Projects","duration":"Apr 1985 Apr 1988 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 1988","start_date":"Apr 1985","subtitle":"Nationwide Commerical & Industrial Surfaces","title":"Field Installer"}],"url":"https://www.linkedin.com/company/nationwidecis"},{"company":"nDura","company_id":"ndurasystem","location":"Farmingdale , NY","positions":[{"description":"","duration":"Jan 2018 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Jan 2018","subtitle":"nDura","title":"Chief Executive Officer"}],"url":"https://www.linkedin.com/company/ndurasystem"},{"company":"Decorative Concrete of New York","company_id":"dcny","location":"Greater NYC Area","positions":[{"description":"Provide Sustainable solutions , in grinding, polishing, stains overlays , micro toppings, in the retail and commercial industries. Provide Sustainable solutions , in grinding, polishing, stains overlays , micro toppings, in the retail and commercial industries.","duration":"May 2011 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"May 2011","subtitle":"Decorative Concrete of New York","title":"Owner"}],"url":"https://www.linkedin.com/company/dcny"}]', '["LinkedIn User “I met Tom while I was working for Abercrombie & Fitch Special Projects. He created a new floor restoration process for the stores which has been implemented across the country. I am currently working for Retail Renovations, a national construction company, and continue to look to Tom for technical advice on flooring and installations. He is good “go-to guy” for difficult to solve problems. I know if I have any issue Tom can help figure out the solution. I would recommend him, without hesitation, to anyone in need of his services. He is a good, reliable person who will work with you and your budget to get desired results. To be honest, there are not that many people out there in the construction field that hold solid to those traits. Tom is one of them.”","Russell M. “I\'ve known Tom for several years, and boy have learned a whole lot from him. Many people claim to be experts in the flooring industry, but very few really are what they say they are. Tom has been a great mentor to me in the Facility Maintenance Industry. I admire his ability to give great solutions and direction concerning a difficult problems. He also is extremely knowlegeable not just in the flooring industry but with Facility Maintenance as a whole. Tom ensures top quality service even if it means he has to travel thousands of miles to personally oversee the project. A great guy to have as a partner of your Facility Maintenance team.”","Russell M. “Tom has been a great mentor and a friend, I personally do not know anyone in the Facility Maintenance industry that knows more about flooring than this guy. I\'ve seen others turn down a project because they felt it was too difficult. I gave Tom a call and usually he would address the issue and give me a solution before he\'s seen the problem. He\'s a great craftsmen, innovative, and a definite leader in the industry.”","Joe Scolnick “Tom completed a lot of floor installations and repairs for me during my tenure at US Maintenance and Charming Shoppes. I could always count on Tom to complete services without issues.”"]'] User: ['Alan Kerley', 'A Tech Of NY Inc, specializes in in high-end residential renovations, in the New York metropolitan area. Our commitment to Superior-quality, at competitive prices has enabled us to build and grow a successful business. Our in house team of skilled craftsmen has allowed us to work with any designed project no matter how difficult. Our millwork shop can produce any custom kitchen or custom designed cabinets from design phase to installation in 3-4 weeks.We specialise in the following High End Apartment RenovationsBrownstone and Townhouse RenovationsKitchen and Bathroom Renovations Custom Designed Mill Works and CabinetsConstruction Management', 'Owner at A Tech Of NY Inc', 'A Tech Of NY Inc', '[{"company":"A Tech Of NY Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2005 - Present 16 years 3 months","duration_short":"16 years 3 months","end_date":"Present","start_date":"Sep 2005","subtitle":"A Tech Of NY Inc","title":"Carpenter Foreman"}],"url":""}]', '["Shelli Mollen “Highly recommended. Provided a polite and skilled crew that showed up on time and carefully cleaned up at the end of the day. Helped control costs by recommending cost effective vendors. Diligently addressed typical punch list of items. A pleasure to work with.”","Diane Saatchi “Alan was highly recommended to us and for good reason, his work is excellent, he and his staff are knowledgable, responsive and creative. He delivered as promised, was timely and estimates were spot on.”"]']### Assistant: The agent's job is to provide high-end residential renovation services, while the user is reaching out to the agent because they need expertise in flooring and installations for a custom-designed project.
### Human: Agent: ['David Roberts', "Harbour - helping financial advisers and planners step beyond mere risk profiling. Harbour is probably the most effective and efficient process for establishing investor suitability as required by the UK's financial regulator. Forget one-dimensional attitude-to-risk questionnaires and no suitability controls; think Harbour and its multi-dimensional suitability questionnaire, report generation, record-keeping and dynamic generation of management information. Whether you are a business owner/adviser or running a multi-adviser financial planning firm, Harbour can deliver a better customer experience, help raise the advisory process and manage your compliance requirements.", 'Helping financial advisers and planners step beyond mere risk profiling.', 'Harbour Financial Software Applications', '[{"company":"Harbour Financial Software Applications","company_id":null,"location":"Cheshire","positions":[{"description":"Creating and delivering the Harbour investor suitability system to professional financial advisers and planners requires skills in multiple disciplines: regulatory understanding, business process analysis and understanding as well as technology and online delivery.Financial advice is a highly regulated environment and so understanding and interpreting the FCA’s Codes of Business and Systems & Controls is vital. The current fixation on risk profiling by many is a falsehood; read COBS9 and it mentions the term once. In Harbour, we have created a multi-dimensional investor suitability solution, not a simplistic one dimensional risk profile tool.Building efficient online systems involves understanding business processes, making systems easy to use and recognising the needs for report generation. Furthermore, having captured data, analysing the business and regulatory environment to help raise the performance of the user, the firm and provide addition tools such as dynamic management information that makes auditing easy and warns business owners of risk clusters.Having spent far too many years in the IT sector, sixteen years of which involved the delivery of high volume online mortgage and insurance systems, exploiting technology for businesses comes as second nature. I gave up being a software enginner long before the term was invented and I leave database design, programming and the creation of user interfaces to my team. After all, I have more than enough to do bringing Harbour to the attention of more financial advisory and planning firms that want to leave risk profiling behind and adopt a more customer relevant, efficient and effective approach.","duration":"Jan 2015 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Harbour Financial Software Applications","title":"Creator"}],"url":""},{"company":"Plus Eight","company_id":null,"location":"Cheshire","positions":[{"description":"Plus Eight specialises in delivering web-based services and consultancy to both commercial and private sector organisations. Its services include:• High performance content managed websites;• Online web-based business applications;• Managed hosting and web business continuity management services;• Regulatory compliant investor suitability systems (Harbour).Harbour is probably the best solution for establishing an investor’s investment suitability profile, enhancing the client/adviser relationship and fulfilling the process in a clear and recorded way as required by financial regulators.Our team members have a background spanning almost two decades of delivering online solutions to leading organisations engaged in mortgage and retail savings, asset management and recovery, onshore and offshore investment management, manufacturing as well as public sector including NHS Direct, security and local government.","duration":"Sep 1985 - Present 36 years 10 months","duration_short":"36 years 10 months","end_date":"Present","start_date":"Sep 1985","subtitle":"Plus Eight","title":"Director"}],"url":""},{"company":"Sagis LLP","company_id":"sagis-llp","location":"","positions":[{"description":"An associate partner of Sagis LLP specialising in eCommerce, self service solutions and systems integration. An associate partner of Sagis LLP specialising in eCommerce, self service solutions and systems integration.","duration":"2010 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2010","subtitle":"Sagis LLP","title":"eCommerce Business Associate"}],"url":"https://www.linkedin.com/company/sagis-llp"},{"company":"Amatica","company_id":"amatica","location":"","positions":[{"description":"Responsible for the market strategy and tactical marketing of Amatica as well as providing business development and account management functions.Opened business relationships with major financial services organisations such as Birmingham Midshires, Bank of Scotland International, Halifax Estate Agency and Vertex Financial Services as well as investment fund managers in London and Guernsey where I continued by fulfilling an account management role.Established Amatica as a leading self-service kiosk solutions provider by successfully winning and delivering high profile projects to local government organisations as well as a £2½M procurement contract with NHS Direct.","duration":"Oct 2003 Oct 2012 9 years 1 month","duration_short":"9 years 1 month","end_date":"Oct 2012","start_date":"Oct 2003","subtitle":"Amatica","title":"Strategy Director"}],"url":"https://www.linkedin.com/company/amatica"},{"company":"Amatica","company_id":"amatica","location":"","positions":[{"description":"","duration":"Sep 1995 2002 7 years","duration_short":"7 years","end_date":"2002","start_date":"Sep 1995","subtitle":"Amatica","title":"Managing Director"}],"url":"https://www.linkedin.com/company/amatica"},{"company":"-","company_id":null,"location":"","positions":[{"description":"Providing management and IT consultancy to companies based in the north west of England. Providing management and IT consultancy to companies based in the north west of England.","duration":"Apr 1994 Aug 1995 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 1995","start_date":"Apr 1994","subtitle":"-","title":"Consultant"}],"url":""},{"company":"SDS Computer Group","company_id":null,"location":"","positions":[{"description":"Established SDS as a start-up company providing specialist recruitment and training services to large companies. Turnover rose from £½m in year one to over £3m.Typical customers included Barclays Bank, Cooperative Wholesale Society, ICL-Fujitsu, Morgan Grenfell Bank, Royal & SunAlliance, Royal Liver Assurance, Severn Trent Water and Woolworth. Established SDS as a start-up company providing specialist recruitment and training services to large companies. Turnover rose from £½m in year one to over £3m.Typical customers included Barclays Bank, Cooperative Wholesale Society, ICL-Fujitsu, Morgan Grenfell Bank, Royal & SunAlliance, Royal Liver Assurance, Severn Trent Water and Woolworth.","duration":"Sep 1985 Mar 1994 8 years 7 months","duration_short":"8 years 7 months","end_date":"Mar 1994","start_date":"Sep 1985","subtitle":"SDS Computer Group","title":"Managing Director"}],"url":""},{"company":"RCS (pre Ultracomp)","company_id":null,"location":"","positions":[{"description":"","duration":"1981 1985 4 years","duration_short":"4 years","end_date":"1985","start_date":"1981","subtitle":"RCS (pre Ultracomp)","title":"Partner"}],"url":""}]', '["James Hindmarch, CFA “I worked with David on the creation of Harbour. It was a great to work with someone with a clear goal and project plan and who was focused on achieving the best results, rather than what was easiest to produce. David\'s understanding of how to translate the nuances of portfolio suitability over to a technical model was instrumental in producing a top quality product that can stand up to the rigors of FCA suitability assessment and be of great benefit to IFAs and clients alike. ”","Jamie Cassidy “We are a new user of David\'s investment suitability system called Harbour. It is simple to use, strengthens our processes and is liked by clients. David is very generous with his time and I would have no hesitation in recommending Harbour to other Financial Advisers.”"]'] User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to provide financial software applications to professional financial advisers and planners, and today, the agent is reaching out to the user because they need to offer their Harbour investor suitability system to enhance the client/adviser relationship and fulfill the process required by financial regulators.
### Human: Agent: ['Rod Kav', 'Experienced in building Sales and Customer Success Operations Organizations from scratch, strategizing and executing for fast growth in tech & SAAS companies. Continuously striving for optimization. Leadership through complex business transformations eg. ARR X8 from pre A to post C, +X12 in clients count and +X7 company employee growth (all in less than 24 months)', 'Building Sales & Customer Success Operations and Deal Desk at Placer.ai', 'Placer.ai', '[{"company":"Placer.ai","company_id":"placer","industry":"Software Development","location":null,"positions":[{"description":"Reporting to COO. Working closely with CRO, SVP Sales, Strategy, CS, Expansion, Finance leader. Built Sales & CS Operations from scratch (Hiring and ramping analysts, senior manager and admins). Hired and managed the Deal Desk (contracting) team. Responsible for identify, purchase and implementation of supporting tech stack, KPIs and training path. Key contributor to growth of X8 ARR, growth of sales team from 10 to over 100, and client volume from 100 to over 1200. Built the Deal Desk (Contract) team serving as a key in deal and contract management. Direct team includes managers and consultants. Company completed Round B (5/21), and C (1/22, $1B valuation)","duration":"Mar 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Placer.ai","title":"Head of Sales & Customer Success Operations"},{"description":"Reporting to CEO. Joined the company just before Round A was announced, as a direct hire of the CEO & Founder. Working closely with CRO, SVP Sales, CS, Finance and Support leaders. Led cross organizational efforts to prepare the organization for hyper growth, including change management and financial negotiations with a variety of vendors leading to saving $xxx,xxx in annual expenses.","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Placer.ai","title":"Head of Strategic Operations"}],"url":"https://www.linkedin.com/company/placer"},{"company":"Telit","company_id":"telit-wireless-solutions","location":null,"positions":[{"description":"Reporting to EVP Global Services Sales. Maintaining relations with cellular carriers and supporting global salesforce in deal management. Negotiated pricing, contractual terms, product improvement and relationship maintenance with cellular carriers, resulting in an increase of partners, and cost reductions.Defined sales pricing policies for global salesforce, driving growth in revenues. Resolved escalations securing revenues with top clients and implemented pricing/contract solutions that increased the number of signed contracts.","duration":"Dec 2016 Dec 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2019","start_date":"Dec 2016","subtitle":"Telit","title":"VP Carriers & Deal Management, IoT Services"},{"description":"Reporting to EVP Global Services Sales. Managed teams in EMEA and USA, responsible for providing all sales op’s support to 25 global sales people.Initiated and executed a sales unification project following M&A\'s, resulted in aligned sales terminology, forecasting processes, quota measurement & reporting. This dramatically improved sales management capabilities to steer, manage and analyze the global salesforce activities on a day-to-day basis. Setup sales call center: work plan, recruiting, training, chose tool set, defined KPI’s; Drove improvement in funnel efficiency, and $xM/year in revenue.Created a oversaw full global training program, mainly for sales team. Measured material knowledge increase QoQ.","duration":"Oct 2015 Nov 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2016","start_date":"Oct 2015","subtitle":"Telit","title":"Global Sales Opertions Manager, IoT Services"},{"description":"Reporting to BU COO. Managed team responsible for all Business Unit service and op’s (orders, onboarding, inventory, product adoption, training customers and customer service desk), that required many process creation, control dashboards and reports.Setup 24/7 Global Support Desk (merging teams, process and tools), resulting in improved customer satisfaction.Led integration of business unit tools and processes with organizational ERP and CRM systems, requiring work with different departments across the global organization.Worked with different external different global partners to ensure flawless inventory/portals/services are in good shape and improving time over time","duration":"Sep 2012 Oct 2015 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2015","start_date":"Sep 2012","subtitle":"Telit","title":"Service & Operations Manager"},{"description":"Reporting to BU COO. Employee #2 in newly established BU, developed into a ~$xxM/year, business with >x000 customers.Responsible for all Business Unit service life-cycle: established procedures, training, inventory, orders, reports in a fast growth environment.","duration":"Feb 2012 Aug 2012 7 months","duration_short":"7 months","end_date":"Aug 2012","start_date":"Feb 2012","subtitle":"Telit","title":"Service Manager"}],"url":"https://www.linkedin.com/company/telit-wireless-solutions"},{"company":"Private Companies","company_id":null,"location":"Israel","positions":[{"description":"Performed market analysis resulting in expansion of business to new verticals; Analyzed projects resulting in investment focus. Performed market analysis resulting in expansion of business to new verticals; Analyzed projects resulting in investment focus.","duration":"Jan 2011 Dec 2011 1 year","duration_short":"1 year","end_date":"Dec 2011","start_date":"Jan 2011","subtitle":"Private Companies","title":"Business Dev. Advisor"}],"url":""},{"company":"Eitan-Mehulal Law Group","company_id":"eitan-mehulal-law-group","location":"","positions":[{"description":"Led and mentored attorneys/interns in providing commercial legal services to a group of high-tech start up companies. Youngest attorney chosen for the team responsible for recruiting new interns to the firm. Led and mentored attorneys/interns in providing commercial legal services to a group of high-tech start up companies. Youngest attorney chosen for the team responsible for recruiting new interns to the firm.","duration":"Jun 2008 Dec 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2010","start_date":"Jun 2008","subtitle":"Eitan-Mehulal Law Group","title":"Attorney at Law"}],"url":"https://www.linkedin.com/company/eitan-mehulal-law-group"},{"company":"Eitan Mehulal Law Group","company_id":"eitan-mehulal-pappo-kugler","location":"","positions":[{"description":"Performed due diligence in several M&A and investment transactions. Offered and accepted offer to return to firm as attorney following successful Bar exam. Performed due diligence in several M&A and investment transactions. Offered and accepted offer to return to firm as attorney following successful Bar exam.","duration":"Mar 2007 Mar 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2008","start_date":"Mar 2007","subtitle":"Eitan Mehulal Law Group","title":"Intern & then Attorney At Law"}],"url":"https://www.linkedin.com/company/eitan-mehulal-pappo-kugler"},{"company":"Vintage Ventures","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Vintage Ventures","title":"Assistant Controller"}],"url":""},{"company":"Viola Ventures","company_id":"violaventures","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Viola Ventures","title":"Data Entry Specialist"}],"url":"https://www.linkedin.com/company/violaventures"}]', '["Nicholas Kammes “It was a great pleasure working with Nimrod. He has such an brilliant business mind. He is very responsive to demands from internal sales teams and customers alike. There is no task he would not help with, and he routinely gets directly involved, doing the hard work to help his team succeed. He is a great negotiator with our partners and made sure the teams have tools and pricing needed to win deals. Nimrod is outstanding to work with and a great value to any organization.”","Tom Mason “I have worked very closely with Nimrod Kav over the past four years at Telit. Nimrod was one of a few leaders in charge of transforming Telit\'s Services business into a winning organization over the past 4 years. His management of all operations through the process, strategic vision and superior execution have taken Telit to new levels of customer satisfaction and sales success. In 2017, Nimrod was promoted to Vice President of Carrier Management. In this critical role, Nimrod has built a global Carrier Management Team who manages all of Telit\'s wireless (MNO) carrier partnerships and are in charge of creating all sales proposals and competitive agreements. The sales organizations success depends on Nimrod\'s leadership, support and team. I highly recommend Nimrod Kav for any organization in need of a bright, highly experienced and very successful leader. ”"]'] User: ['Terry Franklin', 'Specialties: Director of Stores, VP of Stores, Regional Managers, District Managers, Store Managers, Assistant Managers, Loss Prevention, Human Resources, IT, Marketing', 'Supervisor, Recruiting at Purpose Financial', 'Purpose Financial', '[{"company":"Purpose Financial","company_id":"havepurpose","industry":"Financial Services","location":"Spartanburg, South Carolina, United States","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Purpose Financial","title":"Supervisor, Recruiting"}],"url":"https://www.linkedin.com/company/havepurpose"},{"company":"Advance America","company_id":"advance-america","location":"","positions":[{"description":"","duration":"Oct 2014 Oct 2020 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2020","start_date":"Oct 2014","subtitle":"Advance America","title":"Field Recruiter"}],"url":"https://www.linkedin.com/company/advance-america"},{"company":"The Newell Group","company_id":"the-newell-group","location":"","positions":[{"description":"","duration":"Jan 2007 Oct 2014 7 years 10 months","duration_short":"7 years 10 months","end_date":"Oct 2014","start_date":"Jan 2007","subtitle":"The Newell Group","title":"Executive Recruiter"}],"url":"https://www.linkedin.com/company/the-newell-group"},{"company":"Hardee\'s","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Hardee\'s","title":"District Manager"}],"url":""}]', '["“he is just great”","“Terry is a very bright individual that is always looking for the best opportunities for assisting people in there job search. Iin this tough economic climate Terry is a great resource for job opportunities.”"]']### Assistant: The agent's job is to build Sales and Customer Success Operations Organizations from scratch, and today the user is reaching out to the agent because they need assistance in recruiting for their company's stores.
### Human: Agent: ['Rose De Vries', 'Reliable leader with the capacity to work both independently and collaboratively to motivate staff success, enforce state/company regulations, and drive organizational excellence. Exceptional communication skills including, conducting interviews, identifying/address staff needs, and forming long-lasting relationships with executives and peers. Highly organized with efficient time management abilities and the capability to maintain strict deadlines and budget restrictions.', 'Knowledgeable & dedicated HR/Office Manager with a significant history of experience in HR & employee relations', 'EV Connect', '[{"company":"EV Connect","company_id":"ev-connect","industry":"Renewable Energy Semiconductor Manufacturing","location":"El Segundo, CA","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Aug 2019","subtitle":"EV Connect","title":"HR/Office Manager"}],"url":"https://www.linkedin.com/company/ev-connect"},{"company":"Granicus","company_id":"granicusinc","location":"El Segundo, CA","positions":[{"description":"• Spearhead daily operations through directly overseeing HR processes, benefits administration, records, disciplinary actions, annual worker’s compensation, employee performance, unemployment notices, organization charts, and events.• Ensure proper funds allocation by managing financial procedures such as payroll, bank reconciliations, purchasing, vendor payments, financial reporting, annual insurance benefits review, and invoicing as well as calculating/maintaining sales commission.• Promote workforce management by conducting investigations into alleged misconduct and submitting results to management.• Drive productivity through managing recruitment, orientation, and on/off-boarding processes, including interviews, exit interviews, offer letters, background checks, drug tests, and more.• Support administrative operations through heading data preparation, storage, and coordination.• Establish that company handbooks and state/city licenses are up-to-date through consistently updating policies and documentation.• Enable the CEO and CFO to make critical decisions by offering keen insight.• Manage facility by coordinating space, equipment, parking, and repairs through closely collaborating with building personnel.• Successfully headed major change initiative by managing the transfer from Santa Monica to El Segundo office through organizing processes from start to finish, including turning on/shutting off phones, purchasing equipment/materials, and upholding communications with employees on procedures.• Improve overall employee retention by heading employee recognition programs, enforcing regulations, and ensuring that managers are familiar with HR policies/programs, facilitating a welcoming and productive work environment.• Develop and manage safety program, including various materials and a floor plan.","duration":"Apr 2004 Mar 2019 15 years","duration_short":"15 years","end_date":"Mar 2019","start_date":"Apr 2004","subtitle":"Granicus","title":"HR/Office Manager"}],"url":"https://www.linkedin.com/company/granicusinc"}]', '["Kimberly Samuelson “Rose is the Office Manager every company wishes they had: discreet with HR matters, detailed- oriented with operations duties, firm with compliance issues and able to manage both up and down. I’ve seen Rose handle the most difficult of problems with grace and fairness. If your company needs an Office Manager who can wear many hats and is always willing to jump in and get the project finished, Rose is the ideal candidate. ”","David Rodriguez, ACSM “Rose is amazing, she had the biggest heart and is loved by all! She is extremely dedicated, hardworking and cares about the team. Thank you for everything over the years. ”"]'] User: ['David Smith', 'David Smith is a sustainability professional with a mission to leverage the power of business to help our communities and planet. He has researched, created and implemented profit-driven solutions to environmental and social issues in numerous areas. David is customer-centric, ambitious and creative, with leadership experience in several organizations and a proven ability to deliver measurable results.', 'Helping Organizations Achieve a Competitive Advantage through Sustainability', 'Schneider Electric Energy & Sustainability Services', '[{"company":"Schneider Electric Energy & Sustainability Services","company_id":"schneider-electric-energy-sustainability","industry":"Environmental Services","location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Schneider Electric Energy & Sustainability Services","title":"Client Development Manager Cleantech & Renewables"}],"url":"https://www.linkedin.com/company/schneider-electric-energy-sustainability"},{"company":"Energy Acuity","company_id":"energy-acuity","location":"Greater Denver Area","positions":[{"description":"- Created and cultivated partnerships with organizations throughout the renewable energy value chain by diagnosing and solving key strategic and tactical challenges","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Energy Acuity","title":"Business Development"}],"url":"https://www.linkedin.com/company/energy-acuity"},{"company":"National Renewable Energy Laboratory","company_id":"national-renewable-energy-laboratory","location":"Golden, Colorado","positions":[{"description":"- Analyzed market adoption of new sustainability certification standard for solar photovoltaic modules (NSF 457) in the federal and corporate sectors, producing an internal report for the Department of Energy","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"National Renewable Energy Laboratory","title":"Sustainable Solar PV Intern"}],"url":"https://www.linkedin.com/company/national-renewable-energy-laboratory"},{"company":"AES Distributed Energy","company_id":"aes-clean-energy","location":"Boulder, CO","positions":[{"description":"- Catalyzed development and acquisition of multi-megawatt solar photovoltaic projects, including preparation of land use permit applications for 30+ MW of community solar in Illinois","duration":"May 2018 Oct 2018 6 months","duration_short":"6 months","end_date":"Oct 2018","start_date":"May 2018","subtitle":"AES Distributed Energy","title":"Business Development Intern"}],"url":"https://www.linkedin.com/company/aes-clean-energy"},{"company":"Natural Capitalism Solutions","company_id":"natural-capitalism-solutions","location":"Greater Denver Area","positions":[{"description":"- Researched, developed and promoted economically viable sustainability strategies for governments and businesses, including consultation for the City of Fort Collins to promote battery storage adoption","duration":"Jan 2018 May 2018 5 months","duration_short":"5 months","end_date":"May 2018","start_date":"Jan 2018","subtitle":"Natural Capitalism Solutions","title":"Sustainability Implementation Intern"}],"url":"https://www.linkedin.com/company/natural-capitalism-solutions"},{"company":"Icon Solar","company_id":"icon-solar","location":null,"positions":[{"description":"- Led sales function to enhance team performance, exceed enterprise revenue targets, and explore new markets- Drove performance of 4 sales consultants to exceed revenue goals through individual coaching, education, and development of new tools and strategies, achieving 10% increase in team sales volume- Represented sales function and voice of customer to influence important enterprise-level decisions in rapidly evolving competitive and regulatory environment- Stimulated demand for solar and advocated for pro-solar public policy throughout the Midwest by engaging the public and communicating economic and environmental advantages of solar energy","duration":"Jan 2016 Apr 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2017","start_date":"Jan 2016","subtitle":"Icon Solar","title":"Solar Sales Manager"},{"description":"- Acquired commercial and residential accounts, setting company record for gross sales andconversion ratio during 2015 by generating over $1.8 million in revenue","duration":"Sep 2014 Jan 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2016","start_date":"Sep 2014","subtitle":"Icon Solar","title":"Solar Sales Consultant"}],"url":"https://www.linkedin.com/company/icon-solar"},{"company":"Amazon","company_id":"amazon","location":"Winchester, KY","positions":[{"description":"- Inspire, lead, and develop team of 25+ associates to solve complex customer issues, achieving customer satisfaction and labor efficiency metrics in top 25% of peers- Execute operational launch of new operating unit, Amazon May Day, supporting headcount increase of 400% through recruiting,hiring, and training 600 + new employees- Resolve escalated customer issues using holistic business thinking, creativity, andpassion for customer satisfaction- Analyze and enhance business processes to profitably improve customer experience,including sustainability projects published on amazon.com/environment","duration":"Jul 2013 Jul 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2014","start_date":"Jul 2013","subtitle":"Amazon","title":"Customer Service Manager"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"HookLogic, Inc.","company_id":"hooklogic-inc-","location":"Ann Arbor, MI","positions":[{"description":"- Led on‑boarding operations team for new digital marketing product line, activatingbilling for over 100 accounts and increasing recurring annual revenue by over $390,000- Designed customer‑centric on‑boarding process for new digital marketing product linemaximizing efficiency and increasing on‑boarding capacity by 125%- Devised personalized business solutions for over 200 clients enabling achievement ofperformance goals using data analysis, product knowledge, and communication skills","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"HookLogic, Inc.","title":"Automotive Operations & Client Services Specialist"}],"url":"https://www.linkedin.com/company/hooklogic-inc-"},{"company":"John D. Smith Co., LPA","company_id":"john-d.-smith-co.-lpa","location":"","positions":[{"description":"- Initiated and executed sustainability initiative that certified firm as American BarAssociation Climate Challenge Partner, differentiated firm from competitors, andreduced waste by 512 gallons/month- Performed various legal activities, including gathering physical evidence, analyzingvideo evidence, conducting legal research, and summarizing judicial rulings, resultingin improved analytical and critical thinking skills","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"John D. Smith Co., LPA","title":"Law Clerk Intern"}],"url":"https://www.linkedin.com/company/john-d.-smith-co.-lpa"}]', '["“It was a pleasure working with David during his time at AES DE as an intern on our Business Development team! He helped a lot with market research and solar project development including assisting with permit applications and task management related to a portfolio of community solar projects we developed in the midwest.”","“David worked for me at the National Renewable Energy Laboratory for 6 months in 2018-19. He was extremely well qualified for the position and needs of the project which involved sustainability policy and program analysis, networking and communication. We assessed the potential market uptake of a new sustainability leadership standard for PV modules (See SEIA\'s LinkedIn blog: https://lnkd.in/dtFr3gk). I relied on David to communicate for our team, independently analyze collected information and create professional summaries of our findings, all of which he completed with high quality and on time. ”"]']### Assistant: The agent's job is to manage HR and office operations, while the user is reaching out to the agent because they need assistance in implementing sustainability initiatives within their organization.
### Human: Agent: ['Glenn Barth', 'Glenn Barth is the President of GoodCities. He is an effective leader and communicator with a doctorate in Transformational Leadership and is a certified trainer of facilitators for Results-Based Conversations through the Wild Works Group. GoodCities helps city leaders combine the good deeds and good news of the gospel into the life of the city to bring about kingdom transformation. It serves kingdom-minded leaders through leadership development aimed at collaborative volunteer mobilization addressing areas of need in their city. Glenn has served as the founding COO and National Facilitator of City/Community Ministries with the Mission America Coalition where he guided the development of the Loving Our Communities to Christ initiative. Most recently, Glenn served as President of the Leadership Division of Tentmakers. As a pastor, he has served churches in Ohio, Indiana and Minnesota.City transformation has been central to his ministry beginning in the mid-1970s. He helps pastors and Christian leaders around the world engage in effective communitywide outreach. He served in leadership roles with numerous national evangelistic outreaches including The Lighthouse Movement and September 11 Remembrance Services. He served as a consultant for distribution and marketing of The Passion of the Christ and Disney’s Chronicles of Narnia. His personal mission is “to mobilize the church in cities and communities for the transformation of lives and institutions under the Lordship of Jesus Christ by identifying, connecting and resourcing church leaders.” He has served on the US Lausanne Committee, the Mission America Committee and the National Prayer Committee. He is a founder of the City Impact Roundtable and co-founder of the Christian Emergency Network.Specialties: Leadership Coaching, Results-based and Participant-focused Leadership Training, Consulting for Churches, Ministries and Businesses', 'President, GoodCities', 'GoodCities', '[{"company":"GoodCities","company_id":"goodcitites","industry":"Non-profit Organizations","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"GoodCities connects and resources city leaders who serve and transform their city. Our mission is to help city leaders combine the good deeds and good news of the gospel into the life of the city to bring about kingdom transformation. GoodCities serves kingdom minded leaders through leadership development aimed at collaborative volunteer mobilization addressing areas of need in their city.Our Three Services are:1. City Convene: Leadership Development Conferences for City Movement Leaders2. City Coach: GoodCities Leadership Coaching for individuals and community leadership teams3. City Connect: GoodCities Communicationshttp://goodcities.net","duration":"Apr 2007 - Present 14 years 8 months","duration_short":"14 years 8 months","end_date":"Present","start_date":"Apr 2007","subtitle":"GoodCities","title":"President"}],"url":"https://www.linkedin.com/company/goodcitites"},{"company":"Tentmakers","company_id":null,"location":"","positions":[{"description":"Provided training and coaching services to pastors and ministry leaders. Worked on community recovery on the Gulf Coast in Mississippi following Hurricane Katrina coordinating aid and mobilizing volunteers in the immediate aftermath. Provided training and coaching services to pastors and ministry leaders. Worked on community recovery on the Gulf Coast in Mississippi following Hurricane Katrina coordinating aid and mobilizing volunteers in the immediate aftermath.","duration":"Sep 2005 Mar 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2007","start_date":"Sep 2005","subtitle":"Tentmakers","title":"President of the Leadership Division"}],"url":""},{"company":"Mission America Coalition","company_id":"mission-america-coalition","location":"","positions":[{"description":"This coalition of 81 denominational presidents and 350 ministry executives is a ministry of the U.S. Lausanne Committee. Its mission is \\"The whole church taking the whole gospel to the whole nation and to the world.\\" In my role as National Facilitator for City/Community Ministries I worked with leaders in 165 operating city movements nationwide and spearheaded eight national initiatives. This coalition of 81 denominational presidents and 350 ministry executives is a ministry of the U.S. Lausanne Committee. Its mission is \\"The whole church taking the whole gospel to the whole nation and to the world.\\" In my role as National Facilitator for City/Community Ministries I worked with leaders in 165 operating city movements nationwide and spearheaded eight national initiatives.","duration":"Mar 1996 Aug 2005 9 years 6 months","duration_short":"9 years 6 months","end_date":"Aug 2005","start_date":"Mar 1996","subtitle":"Mission America Coalition","title":"Founding COO and National Facilitator"}],"url":"https://www.linkedin.com/company/mission-america-coalition"}]', '["Mary Marr “Glenn is a trusted colleague and leader in city networking nationwide. He is very gifted and focused on meeting the real needs of those he meets. Glenn is organized and well postiioned to move a goal forward.”","Bob Bakke “Glenn has been a friend and collaborator in blessing cities for many years. His diligence, friendship and integrity make him valuable to many kinds of joint endeavors.”"]'] User: ['Heather Hernandez', 'Non-profit HR leader with more than 15 years of experience in talent acquisition, talent management, compensation management, benefits strategy and administration, employee relations, staff events, diversity work and training.', 'Senior Human Resources Officer', 'Outreach Community Ministries', '[{"company":"Outreach Community Ministries","company_id":"outreach-community-ministries","industry":"Philanthropy","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Outreach Community Ministries","title":"Senior Human Resources Officer"},{"description":"","duration":"Jul 2008 Oct 2020 12 years 4 months","duration_short":"12 years 4 months","end_date":"Oct 2020","start_date":"Jul 2008","subtitle":"Outreach Community Ministries","title":"Director of Human Resources"}],"url":"https://www.linkedin.com/company/outreach-community-ministries"},{"company":"Outreach Community Ministries","company_id":"outreach-community-ministries","location":null,"positions":[{"description":"","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"Outreach Community Ministries","title":"Human Resources Coordinator"},{"description":"","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Outreach Community Ministries","title":"Human Resources Assistant"}],"url":"https://www.linkedin.com/company/outreach-community-ministries"}]', '["Jill Wiles Wolf “I have worked in non-profit organizations for most of the last nineteen years, and the Human Resources Department Heather leads in her current role is by far the most professional, proactive, and engaged of any I have encountered in my professional life. I have been continually impressed by Heather’s pursuit of excellence and growth in her own work and the ways in which she leverages her position and expertise for the benefit of everyone in the organization. Heather’s diplomacy, thoughtful wisdom, and clarity are truly remarkable. I have observed her during several intense situations and have always left those meetings thankful for her presence and wishing I had taken notes about the way she gracefully addressed the complex challenges that were presented. She is also a person of integrity and grit. She has overseen a number of multi-layered and time consuming projects at work, and I know that she was both leading and delegating those projects to completion. She is a big-picture thinker with an eye on the details, and I’m thankful to have her as a colleague.”","Bryan Krup “I reported to Heather while completing an HR Internship at Outreach Community Ministries. She always had a warm presence and demonstrated deep a competency in HR. She was very intentional about building up those around her and utilizing the skill-sets that each person brought. She gave me countless opportunities to learn and was great at giving feedback. I would recommend Heather to anyone looking to hire an accomplished HR Professional! ”"]']### Assistant: The agent's job is to connect and resource city leaders for kingdom transformation, and today the agent is reaching out to the user, a senior human resources officer at Outreach Community Ministries, because they need assistance in recruiting and mobilizing volunteers for a collaborative community project in their city.
### Human: Agent: ['Jose Luis Cornejo', 'Experienced Business Analyst with a demonstrated history of working in the insurance industry. Skilled in Visio, Application Lifecycle Management, Business Process Design, and Requirements Analysis. Strong business development professional with a BA focused in Business Management from Robert Morris University - Illinois.', 'Markets & Operations - Complementary Products', 'Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas', '[{"company":"Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas","company_id":"blue-cross-and-blue-shield-of-illinois-new-mexico-oklahoma-&-texas","industry":"Hospitals and Health Care","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Dec 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas","title":"Lead IT Business Analyst"}],"url":"https://www.linkedin.com/company/blue-cross-and-blue-shield-of-illinois-new-mexico-oklahoma-&-texas"},{"company":"Blue Cross Blue Shield of Illinois","company_id":null,"location":null,"positions":[{"description":"","duration":"Jul 2017 Dec 2021 4 years 6 months","duration_short":"4 years 6 months","end_date":"Dec 2021","start_date":"Jul 2017","subtitle":"Blue Cross Blue Shield of Illinois","title":"Sr. Business Analyst"},{"description":"My day to day work involves advanced technical and analytical work in information systems. I gather requirements and implement functional solutions for the health care industry. Leverage IBM Enterprise Content Management Suite and Business Process Modeling to deliver proposed solutions. Develop and support business process improvements thru analysis. Conduct gap analysis. Design,develop and test content management solutions.","duration":"May 2007 Jul 2017 10 years 3 months","duration_short":"10 years 3 months","end_date":"Jul 2017","start_date":"May 2007","subtitle":"Blue Cross Blue Shield of Illinois","title":"Business Analyst"}],"url":""},{"company":"Interior Crafts","company_id":"interior-crafts","location":"Chicago, Illinois","positions":[{"description":"","duration":"May 2006 May 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2007","start_date":"May 2006","subtitle":"Interior Crafts","title":"Inventory Control"}],"url":"https://www.linkedin.com/company/interior-crafts"},{"company":"US Army","company_id":"us-army","location":"","positions":[{"description":"Honorable Discharge Honorable Discharge","duration":"Oct 1994 Oct 2000 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2000","start_date":"Oct 1994","subtitle":"US Army","title":"Rank: Specialist, E-4"}],"url":"https://www.linkedin.com/company/us-army"}]', '["LinkedIn User “I worked with Jose on a number of large, long term projects. Jose is an extremely dedicated, energetic Team Leader who really knows how to drive projects and issues to resolution. We all respected Jose’s business expertise, attention to detail, management skills. Business customers also realized these skills and placed Jose in high visibility, high impact positions on these engagements. Jose was not only great Team leader but also great coach for Team. Jose takes on challenges and helps to solve an extensive and complex problems. Given the chance again, I would work with Jose anytime.”","John Zotalis, LSSGB, CSM, SA “I had the pleasure of working with Jose when he was a Sr BA on the Enterprise Content Management team. Jose was thorough, passionate about what he did, and fully owned the work from end to end. In addition, he always worked to do the right thing and ensure every engagement was a win-win. I would recommend Jose for a similar role without reservation. ”"]'] User: ['Whitney Trexler', "University of Alabama 13' Magna Cum Laude, 3.8", 'Advertising Sales Account Executive at USA TODAY NETWORK | LOCALiQ', 'USA TODAY NETWORK | LOCALiQ', '[{"company":"USA TODAY NETWORK | LOCALiQ","company_id":"localiq","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Mar 2014 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Mar 2014","subtitle":"USA TODAY NETWORK | LOCALiQ","title":"Advertising Sales Account Executive"},{"description":"","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"USA TODAY NETWORK | LOCALiQ","title":"Advertising Specialist"}],"url":"https://www.linkedin.com/company/localiq"},{"company":"Gannett - USA TODAY NETWORK","company_id":"gannett","location":"Greenville, South Carolina Area","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Gannett - USA TODAY NETWORK","title":"Multi Media Specialist"}],"url":"https://www.linkedin.com/company/gannett"},{"company":"Southern Tide","company_id":"southern-tide","location":"University of Alabama","positions":[{"description":"","duration":"Jun 2010 Aug 2014 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2014","start_date":"Jun 2010","subtitle":"Southern Tide","title":"Southern Tide Ambassador - University of Alabama"}],"url":"https://www.linkedin.com/company/southern-tide"},{"company":"The University of Alabama","company_id":"university-of-alabama","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Aug 2009 May 2013 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2013","start_date":"Aug 2009","subtitle":"The University of Alabama","title":"Student"}],"url":"https://www.linkedin.com/company/university-of-alabama"},{"company":"Charleston RiverDogs","company_id":"charleston-riverdogs","location":"Charleston, South Carolina Area","positions":[{"description":"","duration":"Apr 2012 Aug 2012 5 months","duration_short":"5 months","end_date":"Aug 2012","start_date":"Apr 2012","subtitle":"Charleston RiverDogs","title":"Student Internship"}],"url":"https://www.linkedin.com/company/charleston-riverdogs"}]', '["“I have worked with Whitney as the chapter advisor for Zeta Tau Alpha. Whitney is an active member who readily contributes and successfully balances academics with a variety of chapter activities. She is eager to be involved and contributes a great deal of energy and enthusiasm to our organization. She always has a smile on her face and brings a great attitude!”","“Whitney is a hard worker and always maintains a positive attitude. She is a self-starter and would be a great addition to any organization. I am sure she will continue to be a leader in her role as a student at the University of Alabama. Whitney surrounds herself with great friends and is involved in many extracurricular organizations at school.”"]']### Assistant: The agent's job is to conduct market research and sales outreach. Today, the agent is reaching out to the user because they need to discuss potential advertising opportunities with USA TODAY NETWORK | LOCALiQ.
### Human: Agent: ['Sam Abifaker', 'I drink a can of Coke Zero most every day.', 'Senior Software Engineer at L3Harris', 'L3Harris Technologies', '[{"company":"L3Harris Technologies","company_id":"l3harris-technologies","industry":"Defense & Space","location":"Melbourne, Florida, United States","positions":[{"description":"AWS EngineeringBig Data Implementation and AnalyticsIRAD and Special Projects","duration":"Apr 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Apr 2018","subtitle":"L3Harris Technologies","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/l3harris-technologies"},{"company":"ASEG Inc.","company_id":"aseg-inc","location":"San Diego, California, United States","positions":[{"description":"October 2017: obtained AWS Certified Solutions Architect Associate certification2008-2018: software development.• functional enhancements to C++ back end• functional enhancements to Java front end • refactoring legacy code with current design patterns• on call subject matter expert• heavy travel to customer sites (BAE Systems, NGA) for installation, integration, and troubleshooting support.2012-2018: Controlled Interface administrator for guard products Lockheed Martin Radiant Mercury and Raytheon/ForcePoint High Speed Guard• quick and secure data transferring between system enclaves of different security classification• subject matter expert of in-house developed TCP/IP pitcher/catcher application• SSL framework digital signature validation• message and file validation via proprietary software language• on call Controlled Interface/cross domain expert2002-2008: hands on Storage Area Networks (SAN), High Performance Computing (HPC), and fault tolerant systems.• StorageTek RAID controllers• Cisco switch zoning• Veritas Cluster Server• heavy travel to customer sites (Boeing, Raytheon, BAE Systems, NGA) for installation, integration, and troubleshooting support.","duration":"Sep 2000 Apr 2018 17 years 8 months","duration_short":"17 years 8 months","end_date":"Apr 2018","start_date":"Sep 2000","subtitle":"ASEG Inc.","title":"Senior Member Of Technical Staff"}],"url":"https://www.linkedin.com/company/aseg-inc"}]', '["“Sam is an exceptional engineer, very smart and always willing to do what it took to get the job done. He always had a positive attitude about any work that he was asked to do. Sam was instrumental in a successful customer demo involving high performance file systems and data visualization. He also took on the difficult task of fixing an enterprise monitoring system that was badly broken. I would highly recommend Sam for any position that would take advantage of his intellect and high performance computing skills.”","“Through the years, I\'ve had the opportunity to work with Sam on a number of projects. He has proven himself quite capable at all things technical, whether that was SAN configuration, Solaris administration, HP OpenView configuration and automation, software test, or software development. I am confident that Sam would be an asset to any team.”"]'] User: ['Tarun Anand', 'Experienced Infrastructure professional with expertise in Enterprise Network Implementation, Cloud Migrations, Technical Infra Project / Program Management, DC Infrastructure Build and Project Delivery.', 'Infrastructure & Cloud Executive at Accenture Cloud First', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jun 2021","subtitle":"Accenture","title":"VP/SM - Infrastructure/Cloud Delivery"},{"description":"","duration":"Dec 2016 May 2021 4 years 6 months","duration_short":"4 years 6 months","end_date":"May 2021","start_date":"Dec 2016","subtitle":"Accenture","title":"AVP/Manager - Infrastructure/Cloud Delivery"},{"description":"Senior Infrastructure Project Manager responsible for delivery of Infrastructure Projects","duration":"Apr 2014 Nov 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2016","start_date":"Apr 2014","subtitle":"Accenture","title":"Sr. Project Manager / AM - Infrastructure Services"},{"description":"• Work with various client engagements on Infrastructure projects as Project Manager/Infrastructure Delivery Manager• Work with various Operating Groups across all geographies to support client RFI/RFPs from Technology perspective • Drive/Support Go-to-market offerings & Assets Industrialization on various technologies • Support Client engagements in Onshore/Offshore model in various client engagements","duration":"Jul 2007 Mar 2014 6 years 9 months","duration_short":"6 years 9 months","end_date":"Mar 2014","start_date":"Jul 2007","subtitle":"Accenture","title":"Project Manager / AM - Network Infrastructure Services"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Sify","company_id":"sify","location":"Bhopal Area, India","positions":[{"description":"• Lead team of corporate customer support engineers to specifically address needs of corporate customer segment. Basic tasks for the team include troubleshooting, Provisioning, proactive monitoring. Feedback/reporting liaison issue resolution of customer issues, coordinating with BSO for Leased circuits and Wireless team for problems with wireless links. • Lead state level NOC team for MP and CG working 24x7 maintaining complete statewide network infrastructure that includes but not limited to wireless networks, Leased circuits, backbone and aggregation routers/switches. Also handle monitoring of internal, local and backbone links. • Lead state\'s Wireless team handling installation, configuration, deployment, monitoring & maintenance of customer, Sify I-Way and wireless circuits, as well as Wireless Base-stations. • Lead state\'s Retail Customer support team that takes complete care of SIFY I-Ways & SIFY Home Broadband Customers spread across states. • Final state level technical contact for MP. & CG for issues related to Switching (L2), Routing (L3), wireless or leased circuits.• Technical feasibility assessment and reporting of new locations. It also includes providing alternative network configuration/design to for making the location feasible that is marked as per standard procedures, using Multi-hoping, link sharing or alternative physical/network routes as applicable. • Assessment, reporting, installation/upgrade of existing locations for upcoming needs in terms of network devices, manpower and other required infrastructure.• Handling, reporting and overseeing the process of change-management. All under company guidelines ensuring minimal to no downtime, with efficient execution of the activity.• Routine visits to all locations for purposes of audit, work assessment, issues needing immediate attention and execution of change management","duration":"Oct 2005 Jun 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2007","start_date":"Oct 2005","subtitle":"Sify","title":"Team Lead - Network Infrastructure Support"}],"url":"https://www.linkedin.com/company/sify"},{"company":"Sonason","company_id":null,"location":"Bhopal Area, India","positions":[{"description":"• Lead a team of Network field engineers• Support deal-shaping team working on new Opportunities • Design & deployment of LAN & WAN networks for clients• Installation and Configuration of Leased circuits for clients• Liaison with BSO/Telco for clients.• Present PoVs on emerging technologies to Corporate Clients• Work on design and deployment local to citywide wireless networks for Clients• Propose alternative/low-cost and efficient network design and deployment of D-Link devices• Review new D-Link devices for market potential and prepare solution templates/design for the marketing team. • Frequent visits to state government officers for consultancy on their needs and possible solutions. Responding to various RFPs to all government customers.","duration":"Jan 2003 Oct 2005 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2005","start_date":"Jan 2003","subtitle":"Sonason","title":"Network Engineer"}],"url":""}]', '["Harikrishnan (Hari ) Chandrasekharan “I had the opportunity of working with Tarun during his tenure at Axis and found him to be a very dependable, versatile and talented professional. He pays extreme attention towards managing the delivery of a quality product/service in a timely fashion whilst maintaining a very polished demeanor and never missing on internal/external communications all the time . Not to mention he is an excellent team player and his contributions had greatly improved existing processes as well as new initiatives during his time here at Axis. His ability to quickly build/ramp up a team and bring them up-to speed in a short time frame is commendable. It was a pleasure to work with him and I wish him all the best on his future endeavors.”","Sudhir Bhagat “I have known Tarun for almost eight years now. Tarun is extremely dedicated and focus with Sound technical & Fantastic communications ability along with positive professional attitude. As a person, I found him very honest and,focussed towards Goals with fullon enthusiasm. His sincerity and dedication is something which always be counted for. I wish him All the Best for all his current & furture assignments..!!!”"]']### Assistant: The agent's job is to manage infrastructure and cloud delivery, today the agent is reaching out to the user because they need assistance with technical feasibility assessment and reporting for new locations.
### Human: Agent: ['Nick Simon', 'I want to build things that are intuitive and meaningful.', 'Sr. Product Manager at Listrak', 'Listrak', '[{"company":"Listrak","company_id":"listrak","industry":"Advertising Services","location":"","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Listrak","title":"Senior Product Manager"}],"url":"https://www.linkedin.com/company/listrak"},{"company":"Outdoor Wanderlust","company_id":"outdoor-wanderlust","location":"Louisville, Kentucky Area","positions":[{"description":"","duration":"Jun 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Outdoor Wanderlust","title":"Founder"}],"url":"https://www.linkedin.com/company/outdoor-wanderlust"},{"company":"GSM","company_id":"gs-marketing","location":"Louisville, Kentucky Area","positions":[{"description":"","duration":"Aug 2015 Jul 2020 5 years","duration_short":"5 years","end_date":"Jul 2020","start_date":"Aug 2015","subtitle":"GSM","title":"Product Manager"}],"url":"https://www.linkedin.com/company/gs-marketing"},{"company":"Nick Simon Consulting","company_id":null,"location":"Louisville, Kentucky Area","positions":[{"description":"","duration":"2004 Jun 2020 16 years","duration_short":"16 years","end_date":"Jun 2020","start_date":"2004","subtitle":"Nick Simon Consulting","title":"Marketing Consultant"}],"url":""},{"company":"Traffic Builders Inc.","company_id":"traffic-builders-inc.","location":null,"positions":[{"description":"","duration":"Dec 2010 Aug 2015 4 years 9 months","duration_short":"4 years 9 months","end_date":"Aug 2015","start_date":"Dec 2010","subtitle":"Traffic Builders Inc.","title":"VP of Product"},{"description":"","duration":"Apr 2009 Dec 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2010","start_date":"Apr 2009","subtitle":"Traffic Builders Inc.","title":"Product Manager"},{"description":"","duration":"Sep 2008 Apr 2009 8 months","duration_short":"8 months","end_date":"Apr 2009","start_date":"Sep 2008","subtitle":"Traffic Builders Inc.","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/traffic-builders-inc."},{"company":"Linens N Things","company_id":"linens-n-things","location":null,"positions":[{"description":"","duration":"Aug 2005 Sep 2008 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2008","start_date":"Aug 2005","subtitle":"Linens N Things","title":"Quality Control Auditor"},{"description":"","duration":"Jun 2003 Aug 2005 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2005","start_date":"Jun 2003","subtitle":"Linens N Things","title":"Quality Control Team Leader"}],"url":"https://www.linkedin.com/company/linens-n-things"},{"company":"Traffic Builders Inc.","company_id":"traffic-builders-inc.","location":null,"positions":[{"description":"","duration":"Sep 2006 Jul 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2008","start_date":"Sep 2006","subtitle":"Traffic Builders Inc.","title":"Graphic Designer"},{"description":"","duration":"May 2006 Sep 2006 5 months","duration_short":"5 months","end_date":"Sep 2006","start_date":"May 2006","subtitle":"Traffic Builders Inc.","title":"Graphic Design Intern"}],"url":"https://www.linkedin.com/company/traffic-builders-inc."}]', '["Doug Marshall “Nick is a great guy and a great Product Manager. He is practical and clear in what he asks of engineering. He is able to balance the requests of multiple departments and distill them into a coherent roadmap using both subjective and objective means to prioritize the feature requests. On the personality side, Nick is able to develop working relationships with the engineering team that allow him to get things done when others struggle to make progress. If you need a dedicated, hard-working Product Manager for your team - someone who will roll up his sleeves and get things done - Nick is your guy.”","Denise Homsher “I worked with Nick for over 10 years and enjoyed being on data and reporting projects with him. He is very talented and gifted with exceptional skills, creativity, ideas and drive. Nick consistently demonstrated successful results in every role with a variety of projects. His design work is top-notch whether creating branding or websites, email or user interfaces. Nick has an innovative ability to envision technical solutions and marketing strategies to support customer needs with meaningful products, tools and automation. He has either implemented them himself or led technical teams to accomplish initiatives that look good, add efficiency and serve a purpose well. I will miss working with Nick and I highly recommend him to any client or company.”"]'] User: ['Katrina Ciccarelli McAfee', 'Specialties: Account and Project Management, Strategic Marketing Planning and Implementation, Budget Management, Client Communication, Content Writing and Proofreading, Marketing Automation, Email Marketing', 'Senior Marketing Manager at Association Analytics', 'Association Analytics', '[{"company":"Association Analytics","company_id":"association-analytics","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Association Analytics","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/association-analytics"},{"company":"SharpSpring","company_id":"sharpspring","location":null,"positions":[{"description":"","duration":"Aug 2019 Mar 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2021","start_date":"Aug 2019","subtitle":"SharpSpring","title":"Senior Marketing Coordinator"},{"description":"","duration":"Apr 2019 Aug 2019 5 months","duration_short":"5 months","end_date":"Aug 2019","start_date":"Apr 2019","subtitle":"SharpSpring","title":"Product Marketing Specialist"},{"description":"• Manage webinar event with Partner Growth Managers to roll out new programs to customers, including RSVPs, lunch coordination, presentation content and practice sessions• Write and manage marketing automation campaigns to existing customers for webinar attendance, including creation of drip email campaigns, landing pages, thank you pages and forms• Write and send monthly product and feature update emails to existing customers• Work with support, product and client services teams to manage customer requests and issues• Manage production of feature release videos, including writing scripts, scheduling shoot times, providing feedback to vendor and circulating final assets to appropriate communication channels","duration":"Nov 2018 Apr 2019 6 months","duration_short":"6 months","end_date":"Apr 2019","start_date":"Nov 2018","subtitle":"SharpSpring","title":"Customer Communications Coordinator"}],"url":"https://www.linkedin.com/company/sharpspring"},{"company":"UF Health","company_id":"uf-health","location":"Gainesville, Florida Area","positions":[{"description":"• Create and manage marketing plans and budgets for UF Health plastic surgery, bariatric surgery, advanced lung, congenital heart and transplant clinical services• Met with department leaders to discuss priorities and created marketing strategies based on greatest needs and opportunities to gain market share• Analyzed market data and developed competitor assessments to establish marketing differentiators• Worked with agency to implement digital campaigns for various services, resulting in conversions to patient appointments and surgeries• Created and implemented email marketing campaigns targeted existing patients and referring physicians• Coordinated, wrote, edited and proofread all print and digital materials• Managed department websites via WordPress, including writing and editing content• Developed patient stories for video, print and online articles and advertising messages• Created social media calendars and content for clients, as well as UF Health blog posts• Worked with graphic designers, photographers and videographers on creative projects• Reviewed department volumes, financials, web traffic and digital campaign analytics quarterly to monitor trends and ROI of marketing campaigns• Assisted with systemwide strategic priorities, including UF Health brand campaigns and opening of the new UF Health Heart & Vascular Hospital and UF Health Neuromedicine Hospital","duration":"Dec 2012 Nov 2018 6 years","duration_short":"6 years","end_date":"Nov 2018","start_date":"Dec 2012","subtitle":"UF Health","title":"Surgery Marketing Manager"}],"url":"https://www.linkedin.com/company/uf-health"},{"company":"Group Five + Associates, Inc.","company_id":"group-5-advertising","location":null,"positions":[{"description":"• Managed campaigns, budgets and projects for City of Gainesville RTS, Traffic Management, Parking Operations, Haven Hospice, North Florida Retirement Village, CMC Recycling, Florida Department of Health, Florida Animal Friend, Florida Department of Law Enforcement and Florida Department of Elder Affairs• Negotiated and placed local and statewide media for television, online, radio, print, transit and billboard with budgets ranging from $20,000 to $2 million• Scheduled, organized and lead client meetings• Implemented local and statewide marketing campaigns as well as maintained campaign tracking and summary reports• Proofread client ads, scripts, web sites and collateral material• Managed social media accounts and advertising placement• Monitored industry trends and stayed up-to-date with best practices• Conducted presentations of proposals to current and prospective clients• Wrote proposal responses to state RFPs (request for proposals)","duration":"Apr 2010 Aug 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2012","start_date":"Apr 2010","subtitle":"Group Five + Associates, Inc.","title":"Media Director/Account Executive"},{"description":"• Assisted account executives with client account management including media placement and tracking, budgeting and campaign implementation• Maintained client files• Managed invoicing and billing including discrepancy reconciliation• Updated media spreadsheets and organized data• Prepared agendas for client meetings and attended as needed• Ensured proper and timely distribution of materials to media after placement","duration":"Apr 2007 Apr 2010 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2010","start_date":"Apr 2007","subtitle":"Group Five + Associates, Inc.","title":"Assistant Account Executive"}],"url":"https://www.linkedin.com/company/group-5-advertising"},{"company":"Advertising Federation of Gainesville","company_id":"advertising-federation-of-gainesville","location":null,"positions":[{"description":"• Assisted with annual awards banquet for 175+ attendees• Wrote and distributed collateral materials, PSAs and press releases• Assisted set-up and copy writing for the awards gala, web site, promotional ads, TV and radio scripts• Time management for all event projects including award certificate production","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Advertising Federation of Gainesville","title":"ADDY PR & Publicity Committee Member"},{"description":"• Solicited media professionals to secure donations for annual fundraiser• Proofread print ads and PSA scripts for radio & TV.• Provided ads to media vendors for placement, wrote and distributed press releases and assisted in organizing and proofreading auction catalog, web site, printed collateral and donor letters","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Advertising Federation of Gainesville","title":"Media Auction Committee Member"}],"url":"https://www.linkedin.com/company/advertising-federation-of-gainesville"}]', '["Michelle Gould “I have had the pleasure of working with Katrina Ciccarelli for the past several years while she oversaw our account with Group Five and Associates. I cannot recommend her highly enough. From day one Katrina’s ability to ask the right questions and anticipate our company’s needs impressed us. Her foresight, initiative, and project management skills shone through every question. She took what could have been a grueling process – the redesign of our ancient website and complete rebranding of our company – and turned it into a collaborative project, one that we enjoyed and felt a part of. That takes skill. Part of the ease she imparted to the project comes from her native ability to organize and plan. She was always ahead of potential problems, shepherding us through the timeline, keeping us on task, and managing the budget. She’s as adept at the big picture as she is skillful with details, giving her a dexterousness you don’t find in many. My recommendation comes without reservation.”","LinkedIn User “To Whom it may concern: I have had the pleasure of knowing Katrina Ciccarelli for over a year now. During that time Katrina has shown a positive and supportive attitude each and every week. Katrina is someone who takes her work very serious and still finds the time to enjoy life. She is both compassionate and professional on every level. She is a wonderful humanitarian who\'s heart has acceptance of everyone. It is my pleasure to know her.”"]']### Assistant: The agent's job is to collaborate with marketing professionals to develop effective strategies and implement marketing campaigns, and today the user is reaching out to the agent because they need assistance with strategic marketing planning and implementation for their upcoming project.
### Human: Agent: ['Priyanka Awaraddi', 'Accomplished Software Developer with 3 years of experience. Specialized in System Designing & Application Development. Proficient in Java, SQL. Adept at creating Full-stack software.', 'Software Engineer at Mercedes-Benz Research & Development North America, Inc.', 'Mercedes-Benz Research & Development North America, Inc.', '[{"company":"Mercedes-Benz Research & Development North America, Inc.","company_id":"mbrdna","industry":"Motor Vehicle Manufacturing","location":"Seattle, Washington","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"Mercedes-Benz Research & Development North America, Inc.","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/mbrdna"},{"company":"BNSF Railway","company_id":"bnsf-railway","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"May 2018 Jul 2018 3 months","duration_short":"3 months","end_date":"Jul 2018","start_date":"May 2018","subtitle":"BNSF Railway","title":"Intern - Operations and Research"}],"url":"https://www.linkedin.com/company/bnsf-railway"},{"company":"IBM India Software Labs","company_id":null,"location":"Karnataka, India","positions":[{"description":"Was part of Watson health division worked on Curam Software under healthcare domain• Implemented functionalities and fixed bugs within the specified deadlines. • Analyzed business impact of the developed features and provided impact/analysis design documents to customers.• Going beyond the requirements of task, I prepared a user guide for a newly developed module. The new template was more intuitive and interactive. The on-site team appreciated for improvising current process and showing personal interest in project. I was awarded “Solutions Lab Services Award” within a year of service.","duration":"Mar 2016 Jul 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2017","start_date":"Mar 2016","subtitle":"IBM India Software Labs","title":"Software Developer"}],"url":""},{"company":"Subex Ltd","company_id":"subex-ltd","location":"Bengaluru Area, India","positions":[{"description":"Developed new screens to help end users in configurations.Developed new BI reports, as part of data mining so as the end user can easily assimilate data for long periods, took up few challenging tasks to tune Database queries to help performance.Developed and designed server side logic using core java.Additionally was part of training team for freshers/new joiners.","duration":"Sep 2013 Jul 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2016","start_date":"Sep 2013","subtitle":"Subex Ltd","title":"software engineer"}],"url":"https://www.linkedin.com/company/subex-ltd"}]', '["“Priyanka joined as an intern for summer 2018. For three months, she helped to create a use case generator using Java for an optimization model that the team was developing. She was very good at understanding the project and started to make progress immediately. She is very good at communication and self-motivated. It required very little management throughout the entire internship. I believe she has high potential to grow!”","“Priyanka as part of my team was a very resourceful developer with a knack of solving complicated tasks in a very organised and timely fashion. I used to be amazed by her thought process in tackling any tasks given to her which she used to split into neat pieces and solve. As a part of team she was always helpful to other members. I was always happy with her project deliverables, and I give her my full recommendation.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to connect with professionals in the industry. Today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity between their respective companies.
### Human: Agent: ['Hillary Whitehead', 'Experienced marketing professional with a diverse background focusing on CRM / Loyalty marketing for both B2B, B2C, and agency client service side. Specialties include: Email Marketing (Strategy, Segmentation, HTML, Deliverabilty), Database Marketing, CRM / Loyalty Marketing, Direct Mail, Audience Targeting & Testing, Direct Marketing, Field Marketing, Marketing Research (survey, focus groups), Demand Generation, Marketing Automation, Web UX, Lifecycle campaigns, Event Coordination, Copywriting, Photography, Graphic Design, Web Design Industries: Retail, Finance, SaaS, Gaming, Hospitality, Franchise, Technology, Photography, Journalism', 'Emarketing Systems Manager at American Heart Association', 'American Heart Association', '[{"company":"American Heart Association","company_id":"american-heart-association","industry":"Wellness and Fitness Services","location":"Dallas, TX, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Oct 2020","subtitle":"American Heart Association","title":"EMarketing Systems Manager"}],"url":"https://www.linkedin.com/company/american-heart-association"},{"company":"Fossil Group, Inc.","company_id":"fossil","location":null,"positions":[{"description":"CRM Strategy & Execution: Identified areas of Acquisition, Engagement, Reactivation, and Automation with a 10M+ database through various digital channels with a focus on email.* Achievements include YOY file size grown of 10-30% through acquisition strategies (offline, social,optimizing eComm entry), Reactivation & Retention programs (4% reactivation rate), andprogrammable direct mail retargeting (ROI $4-$6) in addition to email & display retargeting.Global Email Program Journeys: Manage a team overseeing five brands in three global regions including:developing customer journey strategy, segmentation, execution, analytics, and vetting vendors & IT resources.* Achievements include YOY eComm growth through email two years in a row to hit global goals, establishing 10-15 customer journeys across multiple regions and languagesCRM Solutions Advocate: Team lead in in implementing best-in-class technology including transition toSalesforce Marketing Cloud ensuring CRM needs are met and organizing & submitting an SMS program.*Achievements include end to end implementation of Salesforce Marketing Cloud and several suites (Email, Mobile, Automation Studio to name a few)","duration":"Mar 2019 Feb 2020 1 year","duration_short":"1 year","end_date":"Feb 2020","start_date":"Mar 2019","subtitle":"Fossil Group, Inc.","title":"Senior CRM Marketing Manager"},{"description":"","duration":"Mar 2015 Mar 2019 4 years 1 month","duration_short":"4 years 1 month","end_date":"Mar 2019","start_date":"Mar 2015","subtitle":"Fossil Group, Inc.","title":"CRM Marketing Manager"}],"url":"https://www.linkedin.com/company/fossil"},{"company":"Brierley & Partners","company_id":"brierley","location":null,"positions":[{"description":"Communications Manager / Senior Production Analyst for the Omni-Channel team.Responsibilities included:o Became a trusted advisor to our clients through insights of best practices in multiple channels, focusing mainly on email.o Worked directly with clients and account managers on developing campaign briefs and delivery timelines - allocating resources from a team of 6-10 people based on availability and expertise.o Strived to deliver zero-defect production with on average 350 hours of work per week:o Managed a quality control checklist adopted department-wide as well as documented multiple processes with previously inconsistent procedures.o Heavy involvement in email deliverability, creative development (HTML & XSL), testing & quality control","duration":"Oct 2014 Mar 2015 6 months","duration_short":"6 months","end_date":"Mar 2015","start_date":"Oct 2014","subtitle":"Brierley & Partners","title":"Communications Manager"},{"description":"","duration":"Oct 2013 Oct 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2014","start_date":"Oct 2013","subtitle":"Brierley+Partners","title":"Senior Production Analyst"}],"url":"https://www.linkedin.com/company/brierley"},{"company":"Cottonwood Financial","company_id":"cottonwood-financial","location":"Irving, TX","positions":[{"description":"Web and Email Marketing AnalystResponsibilities:o Testing & UX Optimization: used form analytics, A/B testing on content and design, and studied navigation through Google Analytics, Clicktale, Convert.com, and various other tools.o Analysis and Reporting: Created a weekly and monthly dashboard of website performance serving to explain or improve: conversions, bounce rates, visitors based on source.o SEO/SEM Optimization: Balanced efforts of our SEO and SEM operations with user-experience to optimize the website.Made improvements to the email program, leading directly to new and reactivated customers:o Increased deliverability of emails from an average of 76% to over 95% across all programso Increased use of dynamic content and complex campaign tools that lowered cost per new customero Completely redesigned the Referral email program and designed and implemented a monthly Customer Newslettero Created an entire new email program for a new brand including: flow processes, business rules, data requirements, and strategy for our first e-commerce operations entirely operated through email communication.","duration":"Sep 2012 Oct 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2013","start_date":"Sep 2012","subtitle":"Cottonwood Financial","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/cottonwood-financial"},{"company":"Sally Beauty Company","company_id":"sally-beauty-company","location":"Denton, TX","positions":[{"description":"Direct Marketing Specialist for the CRM teamResponsibilities:Focused campaigns and analysis around customer behaviors: o Analysis and Segmentation: Recommending audiences and segments for winback, reingage, or defend campaigns based on transaction history, ROI, and RFM Scores.o CRM Management: Used customer sales analysis to recommend offers, benefit programs, and loyalty incentives to our database of over 12 million users.Recommend and execute campaigns including:o Monthly direct mail campaigns: cleaning addresses, segmenting by transaction history, and analyzing coupon redemptions and response rates of customers.o Coordination with the email team to sync direct mail and email campaigns to widen multi-channel shopper segments. o Worked with the marketing team and other departments to determine analysis needs and ad-hoc projects.","duration":"Nov 2009 Sep 2012 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2012","start_date":"Nov 2009","subtitle":"Sally Beauty Company","title":"Direct Marketing Specialist"}],"url":"https://www.linkedin.com/company/sally-beauty-company"},{"company":"SAP","company_id":"sap","location":null,"positions":[{"description":"By managing Direct Marketing campaigns, I accomplished the following:Developed and retained accounts by managing direct marketing efforts including: o Strategizing web banner placement campaignso Customizing email techniques (copy editing, subject line testing, target list testing, etc.)Increased stakeholder awareness of direct marketing performance by:o Creating and updating weekly and monthly KPI, Responder, and Pipeline reportso Briefing marketing managers and stakeholders of valuable competitive analysisEnsured compliance to meet or exceed: o Pertinent lawso Corporate and industry best practices o NDAs, opting techniques, list rentals, and internal communication","duration":"Apr 2008 Nov 2008 8 months","duration_short":"8 months","end_date":"Nov 2008","start_date":"Apr 2008","subtitle":"SAP","title":"Campaign Manager - Demand Generation"},{"description":"As a specialist for Field Marketing, I accomplished the following:Trained Marketing Directors in Policy and Procedure including: Contracts (vendors and sponsors), CRM softwareDeveloped innovative Dashboard provided to Sales and Marketing team, including:o Pipeline by Stage measures: Marketing-driven pipeline measurements in sales.o Touch Point tracking: Marketing-driven communication measurement per accounto KPI Projections Vs Actual: Compared various measures in real time versus projected results","duration":"May 2007 Apr 2008 1 year","duration_short":"1 year","end_date":"Apr 2008","start_date":"May 2007","subtitle":"SAP","title":"Enterprise Field Marketing Specialist"}],"url":"https://www.linkedin.com/company/sap"}]', '["Ana Warner “Hillary reported to me at Fossil where she managed the highly lucrative email marketing program. She is a customer-obsessed, data-focused marketer with a unique combination of technical and strategic skills. Not only is Hillary proficient with various email marketing platforms, she also knows her way around a database and has extensive analytics experience. Hillary\'s expertise is a definite value-add for any company looking to create a performance-driven marketing organization. ”","Katie McBride Caraway “Hillary is a highly experienced, passionate, data-driven marketer. I was impressed with her ability to translate both email and direct mail strategies into results. Hillary provided critical expertise within our CRM team for Fossil, Skagen, Michele and WatchStation brands. She is also a collaborative cross-functional partner that touches many facets of the business including creative, IT and brand. ”"]'] User: ['Ed Woo', 'Extensive experience in leading teams to drive impactful business problems by leveraging data and applying analytic rigor with a focus on integrating with strategy and tactics, innovating with creative analytical solutions, and elevating measurable results. Specialties: Search Engine Marketing ( SEM ), E-mail Marketing, Web 2.0, Affiliate Marketing, Consumer Branding, Conversion Rate Marketing, Advertising Revenue Models, E-commerce Revenue Models, Web Analytics, Customer Relationship Management ( CRM ), Direct Marketing, Business Intelligence, Database Marketing, Loyalty and Retention Programs, Campaign Optimization, Predictive Models, SAS, SQL, Multi-touch attribution, Media Mix Modeling', 'Data and Analytics Executive', 'TextNow', '[{"company":"TextNow","company_id":"enflick-inc-","industry":"Telecommunications","location":"","positions":[{"description":"","duration":"2022 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2022","subtitle":"TextNow","title":"Vice President, Data and Analytics"}],"url":"https://www.linkedin.com/company/enflick-inc-"},{"company":"Walmart Connect","company_id":"walmart-connect","location":"","positions":[{"description":"","duration":"2019 2022 3 years","duration_short":"3 years","end_date":"2022","start_date":"2019","subtitle":"Walmart Connect","title":"Vice President of Analytics | Walmart Connect"}],"url":"https://www.linkedin.com/company/walmart-connect"},{"company":"HeloGreen","company_id":null,"location":"San Jose, CA","positions":[{"description":"HeloGreen is an eco-friendly start-up that strives to improve the health and wellness of the planet by innovating quality disposable packaging to be completely biodegradable and compostable with zero plastic waste. HeloGreen is an eco-friendly start-up that strives to improve the health and wellness of the planet by innovating quality disposable packaging to be completely biodegradable and compostable with zero plastic waste.","duration":"Jan 2020 Dec 2020 1 year","duration_short":"1 year","end_date":"Dec 2020","start_date":"Jan 2020","subtitle":"HeloGreen","title":"Advisor"}],"url":""},{"company":"Shutterfly Inc.","company_id":"shutterfly","location":null,"positions":[{"description":"","duration":"2016 2019 3 years","duration_short":"3 years","end_date":"2019","start_date":"2016","subtitle":"Shutterfly Inc.","title":"Vice President, Advanced Analytics"},{"description":"","duration":"2011 2016 5 years","duration_short":"5 years","end_date":"2016","start_date":"2011","subtitle":"Shutterfly","title":"Senior Director, Marketing Analytics"}],"url":"https://www.linkedin.com/company/shutterfly"},{"company":"Yahoo!","company_id":"yahoo","location":"","positions":[{"description":"","duration":"2010 Jul 2011 1 year","duration_short":"1 year","end_date":"Jul 2011","start_date":"2010","subtitle":"Yahoo!","title":"Director, Data Insights"}],"url":"https://www.linkedin.com/company/yahoo"},{"company":"eBay","company_id":"ebay","location":"","positions":[{"description":"","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"eBay","title":"Sr Manager, Internet Marketing and Advertising Optimization Analytics (I & II)"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"Ogilvy","company_id":"ogilvy","location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Ogilvy","title":"Associate Director, Marketing Analytics - Consulting"}],"url":"https://www.linkedin.com/company/ogilvy"},{"company":"Staples","company_id":"staples","location":null,"positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Staples","title":"Manager, Circulation and Campaign Analytics"},{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Staples","title":"Manager, Customer Insight"},{"description":"","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Staples","title":"Senior Statistical Analyst / Statistical Analyst"}],"url":"https://www.linkedin.com/company/staples"}]', '["Soyeong Park “Ed is an advanced analytics visionary. I had the pleasure of working closely with him at Walmart Connect in his Media Analytics Group. He built the team from ground-up and set the vision to deliver best-in-class media analytics to America’s most successful CPG and global advertisers. He has the capacity to engage in highly technical and advanced analytical discussions, just as well as to zoom out to think like a CMO and offer big picture solutions. Ed also practices life-long learning and motivates his team to never stop learning something new. He is a dedicated leader who invests time in his team to share his learnings, encourages to take risk and inspires to stretch to the next level.”","Erik Weitzman “I had the pleasure of working closely with Ed at Shutterfly across multiple projects and initiatives. Ed is both a smart, seasoned practitioner of advanced analytics, as well as an innovator and leader. Ed and his team not only provided important business insights, but also conceptualized, built, iterate on, and evangelized new analytics tools and processes that ultimately became a key part of our operations. Ed is also a fantastic collaborator and business partner. I heartily recommend him and look forward to having the chance to work with him again in the future! ”"]']### Assistant: The agent's job is to manage CRM and loyalty marketing for a nonprofit organization, and today the user is reaching out to the agent because they need assistance in implementing advanced analytics for their data-driven marketing strategies.
### Human: Agent: ['Beth Haynie', '10x Salesforce.com Certified Application Architect. Enthusiastic and dedicated professional with over 12 years of hands-on experience in Salesforce.com administration, implementation, and deployment (including integrated applications for marketing, compensation, document generation, surveys, and configure price quote). Specializes in driving process improvement and cross-functional team collaboration in fast-paced settings. Passionate about contributing to team successes that result in best-in-class solutions that promote efficiency, drive engagement, and increase adoption. Strong analytical, project management, change management, and customer support skills. Skilled in identifying business process gaps and implementing first-rate automation solutions.', 'Solution Architect at Coastal Cloud', 'Coastal Cloud', '[{"company":"Coastal Cloud","company_id":"coastal-cloud","industry":"IT Services and IT Consulting","location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Coastal Cloud","title":"Solution Architect"}],"url":"https://www.linkedin.com/company/coastal-cloud"},{"company":"Publicis.Sapient, Salesforce Practice","company_id":"publicis.sapient-salesforce-practice","location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"Jan 2017 Jul 2020 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2020","start_date":"Jan 2017","subtitle":"Publicis.Sapient, Salesforce Practice","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/publicis.sapient-salesforce-practice"},{"company":"Salesforce.com Women In Tech User Group","company_id":null,"location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"Oct 2016 Apr 2017 7 months","duration_short":"7 months","end_date":"Apr 2017","start_date":"Oct 2016","subtitle":"Salesforce.com Women In Tech User Group","title":"Co-Leader"}],"url":""},{"company":"Coastal Cloud","company_id":"coastal-cloud","location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"Jun 2016 Jan 2017 8 months","duration_short":"8 months","end_date":"Jan 2017","start_date":"Jun 2016","subtitle":"Coastal Cloud","title":"Sr Consultant"}],"url":"https://www.linkedin.com/company/coastal-cloud"},{"company":"Walgreens","company_id":"walgreens","location":null,"positions":[{"description":"","duration":"2011 2016 5 years","duration_short":"5 years","end_date":"2016","start_date":"2011","subtitle":"Walgreens","title":"Sr Automation Business Analyst"},{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Walgreens","title":"Sales Contract Coordinator"}],"url":"https://www.linkedin.com/company/walgreens"},{"company":"Affinion Group","company_id":"affinion-group","location":null,"positions":[{"description":"","duration":"2001 2009 8 years","duration_short":"8 years","end_date":"2009","start_date":"2001","subtitle":"Affinion Group","title":"Client Contract Manager"},{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Affinion Group","title":"National Account Manager / Client Group Manager"},{"description":"","duration":"1995 1999 4 years","duration_short":"4 years","end_date":"1999","start_date":"1995","subtitle":"Affinion Group","title":"Product and Inventory Manager"}],"url":"https://www.linkedin.com/company/affinion-group"}]', '["Amanda Sadie Peltzman “Beth is an amazing colleague and a joy to work with. In stressful situations, she keeps a cool head and works towards solutions with focus and a great sense of humor. Her organization and big-picture thinking makes projects successful, and her technical skills are razor-sharp. Beth has taught me so much and working with her was always a wonderful experience. ”","Michele D. “I have had the pleasure of working with Beth over the last two years. Beth did an exceptional job on her latest project. She is not only a creative and efficient co-worker, but also an inspiring System Administrator. Beth is an innovative colleague. Smart, customer focused and detail oriented employee who can take on even the most challenging projects. I strongly endorse Beth. When you get to connect with her, you\'ll discover an amazing person with unique skills! ”"]'] User: ['Jennifer Black', 'Specialties: + Social Media+ Blogging (Wordpress and other programs)+ Influencer Marketing+ E-mail Marketing (MailChimp, Constant Contact and other programs)+ Marketing Automation+ Volunteer Recruitment and Engagement+ Event Management+ Association Management+ Writing+ Editing+ Website Management+ Database Management+ Presentation Design+ Project Management', 'Marketing and Communications Strategy, Branding, E-Mail Marketing, Social Media, Marketing Automation, Content Creation', 'Decor for Doors', '[{"company":"Decor for Doors","company_id":null,"location":"Springfield, Missouri Area","positions":[{"description":"- Social Media Management- E-mail Marketing- Influencer Marketing- Search Advertising - Social Media Management- E-mail Marketing- Influencer Marketing- Search Advertising","duration":"Jul 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Decor for Doors","title":"Owner"}],"url":""},{"company":"Native Range","company_id":"native-range","location":"Springfield, Missouri Area","positions":[{"description":"- Helped double revenue annually since its inception- Social Media Management- Product Design- Featured in Springfield News-Leader\'s issue for holiday gift picks - Helped double revenue annually since its inception- Social Media Management- Product Design- Featured in Springfield News-Leader\'s issue for holiday gift picks","duration":"Sep 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Native Range","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/native-range"},{"company":"Self-Employed","company_id":null,"location":"Springfield, Missouri Area","positions":[{"description":"- Social media management- E-mail marketing campaigns- Writing for blogs and web - Social media management- E-mail marketing campaigns- Writing for blogs and web","duration":"May 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"May 2015","subtitle":"Self-Employed","title":"Freelancer"}],"url":""},{"company":"Fish Window Cleaning","company_id":"fish-window-cleaning","location":"Greater St. Louis Area","positions":[{"description":"- Internal and external public relations- Communications with over 200 franchisees and 1,000+ franchise consultants- Managed relationships with bloggers- Social media management- Directed media relations for 250 franchise locations- Top-of-mind e-mail marketing campaigns- Created a crisis communications plan and assembled a crisis communications team - Internal and external public relations- Communications with over 200 franchisees and 1,000+ franchise consultants- Managed relationships with bloggers- Social media management- Directed media relations for 250 franchise locations- Top-of-mind e-mail marketing campaigns- Created a crisis communications plan and assembled a crisis communications team","duration":"Nov 2012 Jul 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2015","start_date":"Nov 2012","subtitle":"Fish Window Cleaning","title":"Communications Specialist"}],"url":"https://www.linkedin.com/company/fish-window-cleaning"},{"company":"Shoeman Water Projects","company_id":null,"location":"","positions":[{"description":"- Set up partnerships with key community organizations and corporations- Volunteer recruitment- Public relations liaison to agency- Social media management- Coordinated move to a new website and updated it regularly - Set up partnerships with key community organizations and corporations- Volunteer recruitment- Public relations liaison to agency- Social media management- Coordinated move to a new website and updated it regularly","duration":"May 2012 Oct 2012 6 months","duration_short":"6 months","end_date":"Oct 2012","start_date":"May 2012","subtitle":"Shoeman Water Projects","title":"Project Director"}],"url":""},{"company":"Missouri Baptist University","company_id":"missouri-baptist-university","location":"","positions":[{"description":"- Redesigned e-newsletter and increased readership by 100% in six months- Wrote and edited copy for alumni e-newsletter, magazine stories, website and invitation copy- Started new Backpack to Briefcase seminar series featuring alumni speakers offering career advice to students- Created Spartan Summer Nights event series featuring local attractions- Coordinated discounts for alumni with vendors and solicited sponsorship for events- Recruited and trained Board of Governors members to increase membership by 100% within eight months","duration":"Jan 2011 Apr 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2012","start_date":"Jan 2011","subtitle":"Missouri Baptist University","title":"Director of Alumni Relations"}],"url":"https://www.linkedin.com/company/missouri-baptist-university"},{"company":"University of Missouri - St. Louis","company_id":"university-of-missouri---st.-louis","location":"","positions":[{"description":"- Won Council for the Advancement and Support of Education (CASE) Bronze Award for Excellence in Alumni Programming – Reunions, Homecoming and Parent Programs for UMSL’s first annual Alumni Weekend- Planned scholarship fundraising events and facilitated the awarding of alumni scholarships to deserving students- Recruited and managed volunteers to serve on alumni committees and chapters- Re-designed mentoring program with a new name, structure, marketing materials, and evaluation tools- Collaborated with development officers to identify top donor prospects and potential alumni volunteers- Managed alumni distribution list and sent e-mails and e-newsletters- Proposed annual budgets for chapters and worked within the parameters to achieve goals- Regularly met with alumni to determine their affinity for the university and evaluate their giving potential","duration":"Oct 2007 Dec 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2010","start_date":"Oct 2007","subtitle":"University of Missouri - St. Louis","title":"Assistant Director of Alumni Relations"}],"url":"https://www.linkedin.com/company/university-of-missouri---st.-louis"},{"company":"Fontbonne University","company_id":"fontbonne-university","location":"","positions":[{"description":"- Recruited and managed volunteers to serve on alumni committees and help at events- Advised the Student Alumni Association- Coordinated donor recognition events, Reunion Weekend, family events and other alumni events- Served as liaison to various alumni committees- Completed duties of Director during Director’s three-month maternity leave - Recruited and managed volunteers to serve on alumni committees and help at events- Advised the Student Alumni Association- Coordinated donor recognition events, Reunion Weekend, family events and other alumni events- Served as liaison to various alumni committees- Completed duties of Director during Director’s three-month maternity leave","duration":"Oct 2005 Oct 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2007","start_date":"Oct 2005","subtitle":"Fontbonne University","title":"Event Coordinator, Alumni Relations"}],"url":"https://www.linkedin.com/company/fontbonne-university"},{"company":"Kay Group","company_id":null,"location":"","positions":[{"description":"- Association management- Marketing- Membership administration- Financial reconciliations - Association management- Marketing- Membership administration- Financial reconciliations","duration":"Apr 2005 Oct 2005 7 months","duration_short":"7 months","end_date":"Oct 2005","start_date":"Apr 2005","subtitle":"Kay Group","title":"Account Executive"}],"url":""}]', '["LinkedIn User “I had the pleasure of working with Jennifer at the University of Missouri-st. Louis. She has a great work ethic and she gives 110% to what ever she does. Jennifer would be a great asset to any organization.”","Jeffrey Jones “Jennifer is organized, strategic, always professional and willing to take on new challenges with zeal. She has an outstanding work ethic and strives to make the experience for both alumni and volunteers not only valuable, but enjoyable. She is a very collegial member of any team.”"]']### Assistant: The agent's job is to drive process improvement and cross-functional team collaboration in fast-paced settings. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in implementing marketing automation strategies.
### Human: Agent: ['Keith Weber', 'Confident, strategic, business-oriented technology & retail professional with 20+ years’ experience driving organizational results through exceptional leadership and the delivery of strategic plans year round. Excellent at setting direction and leading teams through large, complex retail transitions. Committed to providing employees clear vision, meaningful feedback and motivation to achieve significant results and provide future career opportunities. Highly skilled at developing strong, collaborative partnerships with the business, colleagues, clients, vendors and key project stakeholders. Focused on ensuring the highest level of relationship development and customer service is provided to the customer.Core Competencies:Leadership |Team Player | Staffing & Recruitment | Large-Scale Projects & Transitions | Problem Solving | Process Improvement | Team Building, Communication, Data Analysis, Vendor Management, Strategic Planning, Metrics, Mentoring & Coaching.', "Assistant Store Manager Operations at Lowe's Companies, Inc.", "Lowe's Companies, Inc.", '[{"company":"Lowe\'s Companies, Inc.","company_id":"lowe%27s-home-improvement","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Lowe\'s Companies, Inc.","title":"Assistant Store Manager Operations"},{"description":"Manager responsible for all of Inside and Outside Garden in maintaining Lowe\'s Department Standards, Merchandising Plans, and In-Stock position for our Customers. Provide daily coverage for both the Department and Management. Assist Customers with their purchase(s) and questions they have. Provide training and direction for on-boarding new department team members. Ensure Safety is practiced throughout the store with all Associates.","duration":"Nov 2019 Oct 2020 1 year","duration_short":"1 year","end_date":"Oct 2020","start_date":"Nov 2019","subtitle":"Lowe\'s Companies, Inc.","title":"Department Supervisor - Lawn and Garden"},{"description":"","duration":"Aug 2019 Nov 2019 4 months","duration_short":"4 months","end_date":"Nov 2019","start_date":"Aug 2019","subtitle":"Lowe\'s Companies, Inc.","title":"Sales Specialist - Plumbing"},{"description":"","duration":"Apr 2019 Aug 2019 5 months","duration_short":"5 months","end_date":"Aug 2019","start_date":"Apr 2019","subtitle":"Lowe\'s Companies, Inc.","title":"Seasonal Sales Associate - Millwork"}],"url":"https://www.linkedin.com/company/lowe%27s-home-improvement"},{"company":"Nike","company_id":"nike","location":null,"positions":[{"description":"Director responsible for 24x7 Engineering and Operations of Nike’s Global Enterprise Data Protection platforms and technologies. EMC, NetApp, CommVault, Azure, and AWS Technologies leveraging physical and virtualized environments through Private and Hybrid Cloud Technologies. Capacity planning and management, global monitoring, budgetary planning, asset management, business process design and optimization, regulatory compliance functions, as well as disaster recovery. Build and maintain successful relationships with business partners to align business and technology directives and roadmaps with Nike’s Strategic Vision.","duration":"Jul 2015 Jul 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2017","start_date":"Jul 2015","subtitle":"Nike","title":"Director, Enterprise Data Protection"},{"description":"Managed the Americas Engineering Team which was responsible for planning, defining,designing, and implementing all aspects of Infrastructure Technologies, includingCompute and Storage, Network, Virtualization, and Telecommunications for North,South, and Central America Regional Territories and locations.Managed and provided direction for four technical direct reports. Developed Technology Strategic Directions for the Americas on Technology Enhancements and Innovations. Coordinated with Nike Global Enterprise Teams to finalize designs and confirm requirements on all Technology Solutions. Ensured network, system and data availability and integrity through preventative maintenance and upgrades for all Americas locations. Managed creative projects from concept to completion while managing outside vendors. Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of Technology Enhancements. Recommended architectural improvements, design solutions and integration solutions.","duration":"May 2012 Jul 2015 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 2015","start_date":"May 2012","subtitle":"Nike","title":"Director, Americas Engineering"},{"description":"Senior Lead cross tower technical engineer within Americas infrastructure team, focusing on global project management, network infrastructure, and enterprise data protection. Developed and managed strategic plans regarding technology enhancements and innovations for enterprise data protection for Nike, Inc.","duration":"Jun 2009 May 2012 3 years","duration_short":"3 years","end_date":"May 2012","start_date":"Jun 2009","subtitle":"Nike","title":"Senior Infrastructure Engineer"}],"url":"https://www.linkedin.com/company/nike"},{"company":"Converse","company_id":"converse","location":"North Andover, MA","positions":[{"description":"Managed daily engineering and operations for Converse’s global technology infrastructure, including network topology and architecture, Windows Active Directory and Exchange infrastructure, and AS400 ERP system.","duration":"Jan 1999 Jun 2009 10 years 6 months","duration_short":"10 years 6 months","end_date":"Jun 2009","start_date":"Jan 1999","subtitle":"Converse","title":"Senior Infrastructure Engineer"}],"url":"https://www.linkedin.com/company/converse"}]', '["“Keith is one of the most detail driven people I\'ve ever worked with. He has the ability to juggle multiple high-profile projects at once and drive them all to completion. He has a \\"get it done\\" attitude like nobody else I\'ve encountered. This may all sound like resume speak, but it is the truth. Keith\'s technical acumen is solid. He\'s lead teams that lead company wide initiatives around a wide range of technology. If he doesn\'t know about something already, he will dive in and become an expert. I\'m confident that Keith is successful at whatever he is given to develop, lead, or present.”","“It is often you get to work with an exceptional talent. Keith has excelled in every technical avenue he has pursued. He is a great colleague and has wealth of technology know how under his belt. I\'ve worked with Keith on many projects involving infrastructure, system upgrades, backup strategies and more. Given the opportunity, I wouldn\'t hesitate work with him again. He is bright, future thinking and very, very knowledgeable. ”"]'] User: ['Kimberly Hunkeler', 'Independent Interior Design Consultant since 2001, Residential and Commercial Interior Design and Professional Home Staging."When working with a client my goal is to understand the clients desires, budget and unique style. We work together to create a custom design that reflects all of those elements."*Window Treatments*Flooring*Furnishings*Paint Consultations*Re-design, transform a space using existing furnishings and accessories.*Space Planning*Custom Millwork Design*Kitchen Design Consultations*Home Staging', 'Interior Design Consultant', 'Interior Design', '[{"company":"Interior Design","company_id":"creative-interiors-by-kim","industry":"Design Services","location":"Sutton, Massachusetts","positions":[{"description":"","duration":"2001 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2001","subtitle":"Interior Design","title":"Owner"}],"url":"https://www.linkedin.com/company/creative-interiors-by-kim"}]', '["Lindi Lee “Kim has transformed our home. We began working with Kim when we bought a home with great “bones” but from a design and décor perspective was a nightmare. She really listened to us and somehow was able to find a style that suited both my husband and me. Kim did everything from paint colors, flooring, lighting, furniture, window coverings, new kitchen, and the “layers” as she calls it where decorative objects, artwork, etc. add the finishing touches to every room. Our home looks amazing and we attribute it to Kim’s talents. She is an amazing interior designer and an approachable and down-to-earth person. ”","Lillian Palermo “Kim is an incredible interior designer. She pays attention to every detail and listens to her clients likes and dislikes. Her talents are offered at a very reasonable fee. I highly recommend her you will not be disappointed.”"]']### Assistant: The agent's job is to provide interior design consultations and services, and today the user is reaching out to the agent because they need assistance with a residential interior design project, including window treatments, flooring, furnishings, and paint consultations.
### Human: Agent: ['Laura Drumm', 'Project LeaderCivil/Environmental EngineeringOver twenty (20) years of progressive experience and responsibilities in the preparation of design plans and specifications. Experience includes design and planning for wastewater, water, site development, and remediation projects. Project background includes master planning, system modeling, permitting, funding programs, and design of various treatment processes including on-site wastewater treatment systems, aerated lagoons, sand filters, tertiary disc filtration, blower systems, chlorine residual monitoring, and groundwater treatment systems.', 'Principal Environmental Engineer', 'AECOM Corporation', '[{"company":"AECOM Corporation","company_id":"urs-corporation","industry":"Civil Engineering","location":"","positions":[{"description":"","duration":"Mar 2011 - Present 10 years 5 months","duration_short":"10 years 5 months","end_date":"Present","start_date":"Mar 2011","subtitle":"AECOM Corporation","title":"Principal Environmental Engineer"}],"url":"https://www.linkedin.com/company/urs-corporation"},{"company":"Illinois Society of Professional Engineers","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2010 Feb 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2012","start_date":"Jul 2010","subtitle":"Illinois Society of Professional Engineers","title":"Chicago Chapter President"}],"url":""},{"company":"Busking Engineering Services","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Nov 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2010","start_date":"May 2008","subtitle":"Busking Engineering Services","title":"Process Engineer"}],"url":""},{"company":"Robinson Engineering","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Robinson Engineering","title":"Senior Engineer"}],"url":""},{"company":"URS","company_id":"urs-corporation","location":"","positions":[{"description":"","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"URS","title":"Senior Engineer"}],"url":"https://www.linkedin.com/company/urs-corporation"},{"company":"Lewis, Yockey & Brown, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"Lewis, Yockey & Brown, Inc.","title":"Project Engineer"}],"url":""}]', '["“Laura has proven to be an invaluable member of several project teams. She is comfortable working independently with widely varying levels of direction as well as participating in large, multi-discipline teams. Her commitment to producing high quality deliverables is apparent in everything she does. I trust her to ask questions when appropriate and to make independent decisions when the path forward is apparent. I hope to continue working with Laura in the future and recommend her to others looking for a highly qualified and dependable engineer.”","“Laura worked on numerous sanitary sewer projects while working with Robinson. Her work is reflective of her intellect and drive and well represents the engineering profession.”"]'] User: ['Joel Casey Carwile', 'Experienced Personnel Director with a demonstrated history of working in the construction industry. Skilled in Contracts, Management, Team Building, Public Speaking, Purchasing, and Construction. Strong human resources professional manager with a Bachelor of Arts (B.A.) focused in History from Hampden-Sydney College.', 'Personnel Director at Design Electric, Inc.', 'Design Electric, Inc.', '[{"company":"Design Electric, Inc.","company_id":"design-electric-inc.","industry":"Construction","location":null,"positions":[{"description":"Human Resources, Recruiting, Terminations, Conflict Resolution, Personnel Management, Skilled Trades Construction Staffing","duration":"Apr 2012 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Apr 2012","subtitle":"Design Electric, Inc.","title":"Personnel Director"},{"description":"Electrical construction materials on-site purchasing manager, shipment expediting, & supply chain supervision on the Martha Jefferson Hospital jobsite and other Charlottesville area commercial electrical construction projects.","duration":"Jul 2008 Apr 2012 3 years 10 months","duration_short":"3 years 10 months","end_date":"Apr 2012","start_date":"Jul 2008","subtitle":"Design Electric, Inc.","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/design-electric-inc."}]', '["George McCarthy “Joel does very accurate work. he is someone you cancount on to do things right!”","Gary Arthur “Casey is very thorough and detailed.”"]']### Assistant: The agent's job is to lead civil/environmental engineering projects, and today the agent is reaching out to the user because they need assistance with personnel management for an upcoming construction project.
### Human: Agent: ['Arnie Price', 'Doing stand up comedy to make people happy and laugh', 'Comedian stand up and producer', 'Me', '[{"company":"Me","company_id":null,"location":"Long Island City, New York","positions":[{"description":"Always looking for a gig love to be on stage make people happy and laugh hire me Always looking for a gig love to be on stage make people happy and laugh hire me","duration":"Aug 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Me","title":"Standup Comedian"}],"url":""},{"company":"magazineshoponline.com","company_id":"magazineshoponline-com","location":null,"positions":[{"description":"owner of the largest dealer of old and new playboy magazines and playboy specials check out our site magazineshoponline.com","duration":"1991 - Present 30 years","duration_short":"30 years","end_date":"Present","start_date":"1991","subtitle":"magazineshoponline.com","title":"president"},{"description":"","duration":"Oct 2015 Feb 2016 5 months","duration_short":"5 months","end_date":"Feb 2016","start_date":"Oct 2015","subtitle":"Magazineshoponline.com","title":"President"}],"url":"https://www.linkedin.com/company/magazineshoponline-com"},{"company":"magazineshop","company_id":null,"location":"East Hills New York","positions":[{"description":"","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"magazineshop","title":"President"}],"url":""},{"company":"Grand Prix Subaru","company_id":null,"location":null,"positions":[{"description":"left to go to the #1 Subaru dealer","duration":"Mar 2002 Jun 2014 12 years 4 months","duration_short":"12 years 4 months","end_date":"Jun 2014","start_date":"Mar 2002","subtitle":"Grand Prix Subaru","title":"Finance Director"},{"description":"thank god i am am gone from there what a nightmare","duration":"Jan 2002 Jun 2011 9 years 6 months","duration_short":"9 years 6 months","end_date":"Jun 2011","start_date":"Jan 2002","subtitle":"Grand Prix Subaru","title":"Finance Director"}],"url":""},{"company":"magazineshoponline","company_id":null,"location":"New York","positions":[{"description":"we are the top dealer of collectables old and new Playboy magazines and playboy newstand specials there is nobody else on the web that has and does what we do for the public go look we are the top dealer of collectables old and new Playboy magazines and playboy newstand specials there is nobody else on the web that has and does what we do for the public go look","duration":"1991 2011 20 years","duration_short":"20 years","end_date":"2011","start_date":"1991","subtitle":"magazineshoponline","title":"president"}],"url":""},{"company":"Bronx Auto Mall","company_id":null,"location":"","positions":[{"description":"worked in finance for 17 years till company went out of business worked in finance for 17 years till company went out of business","duration":"Jan 1989 Jan 2002 13 years 1 month","duration_short":"13 years 1 month","end_date":"Jan 2002","start_date":"Jan 1989","subtitle":"Bronx Auto Mall","title":"Finance Manager"}],"url":""},{"company":"Bayridge Toyota and Hyundai","company_id":null,"location":"","positions":[{"description":"sales manager of toyota then promotion to GM of Hyundai sales manager of toyota then promotion to GM of Hyundai","duration":"Jan 1985 Jan 1988 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 1988","start_date":"Jan 1985","subtitle":"Bayridge Toyota and Hyundai","title":"Manager"}],"url":""},{"company":"A Z Toyota","company_id":null,"location":"","positions":[{"description":"Sales Manager Dealer shp sold to Bayridge moved me to brooklyn store Sales Manager Dealer shp sold to Bayridge moved me to brooklyn store","duration":"Jan 1978 Jan 1985 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jan 1985","start_date":"Jan 1978","subtitle":"A Z Toyota","title":"Sales Manager"}],"url":""}]', '["Jaime Rodriguez “Arnie helped me go through the process of securing a car loan. He made me feel comfortable and secured. He was honest and super helpful!! I can\'t thank him enough - and I would recommend Arnie to anyone who wants to be treated like they matter and want to get the best level of service possible. Thanks Arnie!!!”","Philip Schwaeber “I\'ve ordered old copies of Playboy from Arnie. He has the best inventory, knows his product and delivers promptly. Highly recommended.”"]'] User: ['Grace Tran', 'Experienced photographer with a demonstrated history of working in the publishing industry. Skilled in Photography, Microsoft Excel, Microsoft Word, Adobe Indesign CC, and Adobe Illustrator. Business student currently attending the Fashion Institute of Technology.', 'Social Media Marketing Intern at FEMI AINA NEW YORK', 'FEMI AINA NEW YORK', '[{"company":"FEMI AINA NEW YORK","company_id":"femi-aina-new-york","industry":"Luxury Goods & Jewelry","location":"","positions":[{"description":"","duration":"May 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"May 2021","subtitle":"FEMI AINA NEW YORK","title":"Social Media Marketing Intern"}],"url":"https://www.linkedin.com/company/femi-aina-new-york"},{"company":"Leo Schachter","company_id":"leo-schachter","location":"","positions":[{"description":"","duration":"Jul 2021 Sep 2021 3 months","duration_short":"3 months","end_date":"Sep 2021","start_date":"Jul 2021","subtitle":"Leo Schachter","title":"Office Assistant"}],"url":"https://www.linkedin.com/company/leo-schachter"},{"company":"ANDWHY. Media","company_id":"andwhy-media","location":null,"positions":[{"description":"","duration":"Feb 2021 Sep 2021 8 months","duration_short":"8 months","end_date":"Sep 2021","start_date":"Feb 2021","subtitle":"ANDWHY. Media","title":"Creative Director"},{"description":"","duration":"Jun 2020 Feb 2021 9 months","duration_short":"9 months","end_date":"Feb 2021","start_date":"Jun 2020","subtitle":"ANDWHY. Media","title":"Content Writer"}],"url":"https://www.linkedin.com/company/andwhy-media"},{"company":"Line By Moi","company_id":"line-by-moi","location":null,"positions":[{"description":"","duration":"Nov 2020 Jun 2021 8 months","duration_short":"8 months","end_date":"Jun 2021","start_date":"Nov 2020","subtitle":"Line By Moi","title":"Marketing and Communications Specialist"},{"description":"","duration":"Aug 2020 Nov 2020 4 months","duration_short":"4 months","end_date":"Nov 2020","start_date":"Aug 2020","subtitle":"Line By Moi","title":"Blogger"}],"url":"https://www.linkedin.com/company/line-by-moi"},{"company":"Blush Magazine","company_id":"blushmagfit","location":"","positions":[{"description":"","duration":"Sep 2019 Sep 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2020","start_date":"Sep 2019","subtitle":"Blush Magazine","title":"Assistant Photographer"}],"url":"https://www.linkedin.com/company/blushmagfit"},{"company":"Women\'s Republic","company_id":"womensrepublic","location":"","positions":[{"description":"","duration":"May 2020 Aug 2020 4 months","duration_short":"4 months","end_date":"Aug 2020","start_date":"May 2020","subtitle":"Women\'s Republic","title":"Regular Contributor"}],"url":"https://www.linkedin.com/company/womensrepublic"},{"company":"ModaBox","company_id":"modabox","location":"","positions":[{"description":"","duration":"Nov 2019 Mar 2020 5 months","duration_short":"5 months","end_date":"Mar 2020","start_date":"Nov 2019","subtitle":"ModaBox","title":"Styling Intern"}],"url":"https://www.linkedin.com/company/modabox"}]', '["Coco Mata “I\'ve worked with Grace as a photographer and creative director twice (once for ANDWHY Media and the other for my accessories business promotional pictures) and I had a wonderful experience every time! Her work ethic is of high quality, and the end results are amazing. She is easy to work with, a visionary, and has a good eye for photography! I highly recommend and would love to work with her again for future campaigns for my business. ”","Annie Law “Grace was amazing to work with at ANDWHY and Line By Moi. She wrote articles, planned social media posts, graphically designed two print magazines, and so much more. Her skills and work ethic are incomparable. If she doesn\'t know how to do something, she\'ll learn how to do it quickly and easily. It\'s hard to find such a kind and driven person like Grace, and any company that hires her will be lucky to have her. ”"]']### Assistant: The agent's job is to provide social media marketing services for a luxury goods and jewelry company. Today, the user is reaching out to the agent because they need assistance with creating visually appealing promotional content for their business.
### Human: Agent: ['Gary Bagley', 'Executive coach and consultant and consultant with over 25 years of experience in the nonprofit sector and a strong commitment to education, civic engagement, leadership development, and diversity, equity & inclusion. Educator teaching strategic management of nonprofit organizations at Columbia University (SIPA) and at Baruch College (with an arts management concentration). Co‐author of "Volunteer Engagement and Management" chapter in the latest edition of the textbook, Nonprofit Management 101. Appointee to the State Commission on National and Community Service and Board Member of National Urban Fellows, an organization that develops people of color and women to be leaders and change agents in the public and nonprofit sectors, with a strong commitment to social justice and equity. Before joining New York Cares, I taught curriculum-integrated arts programs to all ages of students and then served in leadership positions at two arts education organizations.', 'Executive Coach, Educator, Consultant, Interim Nonprofit Leader', 'Columbia University in the City of New York', '[{"company":"Columbia University in the City of New York","company_id":"columbia-university","industry":"Higher Education","location":"","positions":[{"description":"","duration":"Jan 2015 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Columbia University in the City of New York","title":"Adjunct Associate Professor of International and Public Affairs"}],"url":"https://www.linkedin.com/company/columbia-university"},{"company":"Baruch College","company_id":"baruch-college","location":"","positions":[{"description":"","duration":"Feb 2008 - Present 14 years 1 month","duration_short":"14 years 1 month","end_date":"Present","start_date":"Feb 2008","subtitle":"Baruch College","title":"Adjunct Lecturer"}],"url":"https://www.linkedin.com/company/baruch-college"},{"company":"New York State Commission on National and Community Service","company_id":null,"location":"Albany, New York Area","positions":[{"description":"","duration":"May 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"May 2015","subtitle":"New York State Commission on National and Community Service","title":"Member"}],"url":""},{"company":"New York Cares","company_id":"newyorkcares","location":"","positions":[{"description":"","duration":"Jan 2009 Jan 2022 13 years 1 month","duration_short":"13 years 1 month","end_date":"Jan 2022","start_date":"Jan 2009","subtitle":"New York Cares","title":"Executive Director"}],"url":"https://www.linkedin.com/company/newyorkcares"},{"company":"New York Cares","company_id":"newyorkcares","location":"","positions":[{"description":"","duration":"Jul 2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"Jul 2004","subtitle":"New York Cares","title":"Senior Director, Programs"}],"url":"https://www.linkedin.com/company/newyorkcares"},{"company":"Young Audiences/New York","company_id":"young-audiences-new-york","location":"","positions":[{"description":"","duration":"Nov 2000 Jun 2004 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2004","start_date":"Nov 2000","subtitle":"Young Audiences/New York","title":"Director of Programs"}],"url":"https://www.linkedin.com/company/young-audiences-new-york"},{"company":"TADA!","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1996 Nov 2000 4 years 4 months","duration_short":"4 years 4 months","end_date":"Nov 2000","start_date":"Aug 1996","subtitle":"TADA!","title":"Education Director"}],"url":""}]', '["Enya O\'Riordan “Professor Bagley was one of my best professors to date, teaching Intro to Public/Nonprofit Management at CUNY Baruch College. His teaching style always pushed me to think about a question more deeply or in ways that may not come naturally to me, hopefully making me a better nonprofit leader in the future. As a Professor, I also really appreciated how relatable all of the course context and his own personal anecdotes were to our professional lives - he is absolutely someone I look up to as a leader in the nonprofit space. While a great role model, he was also very humble in sharing his personal growth experiences, and I hope to model the same humility and desire to continuously grow and adapt.”","Leah L. Laxamana “Professor Bagley taught the Administration of Not-for-Profit and Voluntary Agencies course at Baruch College for the National Urban Fellows program. He kept my cohort on its toes, constantly challenging us to dig deeper in the material and with our analyses. His extensive experience in the nonprofit field provided a wealth of resource for class discussions of real world applications. I will always appreciate Professor Bagley for the space he created in class for thoughtful analysis and creative thinking, as well as the sense of humor he incorporated in the learning process.”"]'] User: ['Rick Nelson', 'I am an experienced IT Professional with a demonstrated history of working in the information technology and customer services industry. Strong support professional skilled in Microsoft Word, Administration, Management, and Software Documentation. I love helping customers and always try to provide the best user experience. I believe helping others and finding solutions to complex issues feeds my critical spirit.', 'Desktop Support Engineer at Toray Advanced Composites', 'Toray Advanced Composites', '[{"company":"Toray Advanced Composites","company_id":"torayadvancedcomposites","industry":"Chemicals","location":"Morgan Hill, California, United States","positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Toray Advanced Composites","title":"Desktop Support Engineer"}],"url":"https://www.linkedin.com/company/torayadvancedcomposites"},{"company":"National Football League (NFL)","company_id":"national-football-league","location":"Santa Clara, California","positions":[{"description":"","duration":"Aug 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Aug 2017","subtitle":"National Football League (NFL)","title":"Instant Replay Technician - Seasonal"}],"url":"https://www.linkedin.com/company/national-football-league"},{"company":"Community College Football Officials Association","company_id":null,"location":"Northern California","positions":[{"description":"Junior College Football Official for the CCCAA Northern California conferences.","duration":"Aug 2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Aug 2013","subtitle":"Community College Football Officials Association","title":"Football Official"}],"url":""},{"company":"Santa Cruz Nutritionals","company_id":"santa-cruz-nutritionals","location":"Santa Cruz","positions":[{"description":"","duration":"Mar 2020 Feb 2021 1 year","duration_short":"1 year","end_date":"Feb 2021","start_date":"Mar 2020","subtitle":"Santa Cruz Nutritionals","title":"Help Desk Technician I"}],"url":"https://www.linkedin.com/company/santa-cruz-nutritionals"},{"company":"YuJa","company_id":"yuja","location":"San Jose, California","positions":[{"description":"","duration":"Nov 2018 Dec 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2019","start_date":"Nov 2018","subtitle":"YuJa","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/yuja"},{"company":"LiveHive, Inc","company_id":"livehive-inc","location":"San Jose","positions":[{"description":"","duration":"Nov 2015 Nov 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2018","start_date":"Nov 2015","subtitle":"LiveHive, Inc","title":"Sr. Customer Success Manager"}],"url":"https://www.linkedin.com/company/livehive-inc"},{"company":"AnchorFree","company_id":"anchorfree","location":"Mountain View","positions":[{"description":"","duration":"Sep 2014 Sep 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2015","start_date":"Sep 2014","subtitle":"AnchorFree","title":"Technical Customer Success Manager at AnchorFree"}],"url":"https://www.linkedin.com/company/anchorfree"},{"company":"Facebook (Contractor)","company_id":null,"location":"menlo park","positions":[{"description":"","duration":"Jul 2014 Aug 2014 2 months","duration_short":"2 months","end_date":"Aug 2014","start_date":"Jul 2014","subtitle":"Facebook (Contractor)","title":"Public Content Operations"}],"url":""},{"company":"CPP, Inc.","company_id":"cpp-inc","location":"Mountain View","positions":[{"description":"","duration":"Nov 2012 May 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2014","start_date":"Nov 2012","subtitle":"CPP, Inc.","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/cpp-inc"},{"company":"VMware","company_id":"vmware","location":"Palo Alto","positions":[{"description":"","duration":"Jul 2011 Jun 2012 1 year","duration_short":"1 year","end_date":"Jun 2012","start_date":"Jul 2011","subtitle":"VMware","title":"Media Admin"}],"url":"https://www.linkedin.com/company/vmware"},{"company":"Proofpoint","company_id":"proofpoint","location":"Sunnyvale, CA","positions":[{"description":"","duration":"Nov 2009 Jul 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2011","start_date":"Nov 2009","subtitle":"Proofpoint","title":"Manufacturing"}],"url":"https://www.linkedin.com/company/proofpoint"},{"company":"Convergence Marketing","company_id":"convergence-marketing","location":"","positions":[{"description":"","duration":"Aug 2009 Jun 2010 11 months","duration_short":"11 months","end_date":"Jun 2010","start_date":"Aug 2009","subtitle":"Convergence Marketing","title":"Staffing Coordinator"}],"url":"https://www.linkedin.com/company/convergence-marketing"},{"company":"Dreyer\'s Grand Ice Cream","company_id":"dreyer%27s-grand-ice-cream","location":"","positions":[{"description":"","duration":"1991 2000 9 years","duration_short":"9 years","end_date":"2000","start_date":"1991","subtitle":"Dreyer\'s Grand Ice Cream","title":"Foreman"}],"url":"https://www.linkedin.com/company/dreyer%27s-grand-ice-cream"}]', '["“Rick is a consummate Customer Success and Customer Support champion. I have worked with him for close to 2 years as his manager and VP of Engineering and DevOps. Rick very quickly establishes a trusted adviser relationship with the customer and tirelessly works to ensure the customer is delighted using our products. Rick also takes the time to understand the product features in great detail and hence works very closely with QA and Development to reproduce hard to replicate product issues and plays a key liaison role between the Customer and Engineering. He proactively takes overall responsibility for managing the customer experience be it smooth on-boarding, product training, identifying critical success factors, exploring cross selling opportunities, ensuring ongoing renewals, enlisting customer references, managing customer escalations or delivering on customer success metrics. He is also very adept in using the tools of his trade - Zendesk, Jira, Fullstory, Salesforce CRM and other Customer Success tools. He is one of the nicest gentleman to work with and is unnerved even while handling customer escalations. ”","“I had the pleasure to work with Rick at CPP - The Myers Briggs Company. Rick was a great team player, very skilled at technical support and has excellent customer facing skills.”"]']### Assistant: The agent's job is to provide executive coaching and consulting services, and today, the agent is reaching out to the user to offer support and guidance in solving complex IT issues faced by the user's company.
### Human: Agent: ['Stephen V. Smith', 'Stephen V. Smith launched WordSouth on New Years Day 1996, following an award-winning career as a writer and photographer for a rural newspaper. He and his wife, Michele, grew the business from a spare bedroom to the Inc. 5000 list, creating a content marketing firm focused on helping rural telecommunications companies and electric utilities tell their stories, market their services, and train their people. WordSouth was acquired by Pioneer Utility Resources, an Oregon-based communications cooperative, in June 2020.', 'Storyteller with a heart for rural America, small business owners, broadband connectivity, rare disease advocacy, and the historical significance of SPAM® in the preservation of democracy.', 'Pioneer Utility Resources', '[{"company":"Pioneer Utility Resources","company_id":"utilitypioneers","industry":"Utilities","location":"Rainsville, Alabama, United States","positions":[{"description":"","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Pioneer Utility Resources","title":"VP, Broadband Strategies & Special Projects"}],"url":"https://www.linkedin.com/company/utilitypioneers"}]', '["Chris Bowman “Stephen represents excellence in every aspect of his character and within his business. His team is professional and the awards for his works are impressive. I highly recommend Stephen and the WordSouth team.”","Rod Ballard “Stephen has deep knowledge relating to telephone and electric utility public relations and marketing. His company WordSouth has worked for me and on behalf of several of my clients. Each time he has delivered the product timely, on budget and exceeded expectations. I will continue to work with Stephen any time, I need a marketing strategy, communications program, and sales enhancement.”","Collier Craft “I\'ve worked with a wide variety of very capable communications professionals from across the country over the course of the past 10 years, but none have impressed me time and again like Stephen. Stephen and WordSouth have always produced high-quality, well-designed and methodically coordinated material to most effectively reach a target audience with a message that works. Even under extremely tight deadlines with complicated edits and adjustments, he always delivers on-time with the quality and attention to detail a client expects. I always look forward to any opportunity to work with Stephen.”","Les Moreland “Stephen has an amazing ability to take the critical performance information we provide him about our company and communicate it to our Member/Owners in a clear, interesting and relevant fashion.”","Alan Davis “We have worked with Stephen and his company for a number of years and not only are they a great customer but very detail and service oriented for their clients. Stephen has been very suported of new media technology and provide their customers with a wealth of knowledge. It is a pleasure working with Stephen and his staff.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today the agent is reaching out to the user because they need assistance with resolving a software issue related to their self-employment.
### Human: Agent: ['David Pratts, PMP', 'Global PMO Manager with 15+ years of experience developing project and program strategies that optimize processes, improve performance and maximize revenue. PMP and Scrum Master certified, delivering secure and reliable IT solutions for multi-million-dollar contracts—strengthening partnerships with Fortune 100 companies. Global PMO Manager | Senior Project Manager Email: david_pratts@yahoo.com Design programs that meet long-term business objectives, developing detailed plans, schedules, risk analyses and estimates, to improve systems and processes. Allocate resources, monitor costs and optimize performance, ensuring projects are completed on time and within budget. Adapt quickly to changes and shifting priorities, evaluating data and reports to achieve key project milestones. Lead cross-functional and global solutions teams, communicating deliverables clearly across organizational levels. Bilingual in English and Spanish. CORE COMPETENCIES: • Global IT Solutions • Project & Program Management • Process & Performance Improvement • Contract Management • Change Implementation • System Improvements • Project Planning & Schedules • Data / Report Analysis • Resource Allocation • Budget Monitoring • Team Leadership • Scrum Master & PMP Certified ACCOMPLISHMENTS: Responsible for the overall management of JPMC Services Leadership Team’s number one revenue generating account for the Services Global Enterprise Theater ($1B annual sales). Successfully directed daily activities of five internal and multiple virtual Practice Project Managers involved in 25 networking projects valued at over $200M annually. Exceeded customer and partner satisfaction surveys 4.55 against a 4.44 target (5.0 overall). Please contact me at (561) 301-9755 with Global PMO Director, Project and Program Management opportunities. Work from home/remote positions preferred.', 'Global PMO Manager | Project Manager | Service Delivery | IT Solutions | Continuous Improvements | PMP | Scrum Master |', 'BILLING STAR SOLUTIONS, LLC', '[{"company":"BILLING STAR SOLUTIONS, LLC","company_id":null,"location":"Boynton Beach Florida","positions":[{"description":"•Responsible for overseeing the planning, development, and implementation of medical office space.•Provide governance and oversight for medical practice in order to achieve a HIGH ROI. •Create business plans in accordance with the medical practice vision and goals. •Project goals, metrics and customer satisfaction are maintained and supported through business reporting.•Business plans result in contract creation, delivery and successful execution, in order to maintain a profitable business outlook, allowing for profitable growth and health of the medical practice.","duration":"Apr 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Apr 2018","subtitle":"BILLING STAR SOLUTIONS, LLC","title":"Portfolio Manager"}],"url":""},{"company":"Cisco Systems","company_id":null,"location":null,"positions":[{"description":"Manager of the Global Project Management Organization (GPMO) PM Financial teams. We are chartered to enable business growth through best in class project, program and portfolio management, maximizing our clients ROI and accelerating their business transformation. We will orchestrate and successfully deliver our client\'s portfolio of strategic services while driving profitability and identifying new Cisco opportunities.","duration":"Dec 2016 Apr 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2018","start_date":"Dec 2016","subtitle":"Cisco Systems","title":"Manager Advanced Services"},{"description":"PMO Leader performing Program Management supporting large, complex deals, scoping deals, coordination and oversight of PID management/compliance to ensure compliance and accuracy, cost and revenue forecasting, customer satisfaction and responsible for area and project metrics and customer escalations.","duration":"May 2016 Apr 2018 2 years","duration_short":"2 years","end_date":"Apr 2018","start_date":"May 2016","subtitle":"Cisco Systems","title":"Senior Program Manager and PMO Leader"}],"url":""},{"company":"Global Convergence, Inc.","company_id":"globalconvergenceinc","location":"","positions":[{"description":"Created and implemented the Delivery Model in the newly established Commercial Sector. Initially Program Managed the four regions. Tasks included supporting large, complex deals, scoping deals, coordination and oversight of compliance and accuracy of; costs, revenue forecasting, customer satisfaction, as well as region project metrics in support of customer escalations. Created and implemented the Delivery Model in the newly established Commercial Sector. Initially Program Managed the four regions. Tasks included supporting large, complex deals, scoping deals, coordination and oversight of compliance and accuracy of; costs, revenue forecasting, customer satisfaction, as well as region project metrics in support of customer escalations.","duration":"May 2014 May 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2016","start_date":"May 2014","subtitle":"Global Convergence, Inc.","title":"Sr. Program Manager"}],"url":"https://www.linkedin.com/company/globalconvergenceinc"},{"company":"Cisco Systems","company_id":"cisco","location":"Ft. Lauderdale, Florida","positions":[{"description":"Program/Project ManagerDirected daily activities of five internal and multiple virtual Practice Project Managers involved in 25 networking projects valued at over $200M annually. Member of the JPMC Services Leadership Team and directly responsible for the overall management of the corporation’s number one revenue generating account for the Services Global Enterprise Theater. Provided monthly business reports on P&L. Acted as Liaison with other Cisco extended teams for deal support, implementation, facilitation and coordination with all the global Service teams. Administered all Projects, ensured completion of action items and change control process.","duration":"Jan 2000 Oct 2013 13 years 10 months","duration_short":"13 years 10 months","end_date":"Oct 2013","start_date":"Jan 2000","subtitle":"Cisco Systems","title":"Sr. Program/Project Manager"}],"url":"https://www.linkedin.com/company/cisco"}]', '["Lynita Cooke “I had the pleasure of working with David on a highly visible global training and development initiative where he played a key role as a Senior Project Manager. Being a seasoned, highly adaptable professional, David can quickly understand the client\'s business needs and translate them into clear, concise requirements. In my experience, I would say David is results-driven and in his role, he proved himself to be well respected and highly regarded by all stakeholders. I would highly recommend David as he is a huge asset to any team.\\"”","Fernando Jose Flores Garcia “I have worked with David for the past 5 years in the Global Project Management Office (GPMO). As the PMO Manager of the large Financials team, he was very instrumental in implementing standards and procedures in order to achieve consistency across the varies PM groups across the organization. He is very resourceful in addressing complex challenges, working cross-functional, collaborating with others and always achieving high customer satisfactions. He is ultimate team player, always looking for ways to streamline and making things easier for others in order to make everyone on the team successful. ”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to match healthcare providers with hospitals and communities that need them. Today, the user is reaching out to the agent because they need assistance in recruiting healthcare professionals for a new hospital project.
### Human: Agent: ['Lissette Lizama', 'Experienced Accounting Office Manager with a demonstrated history of working in the automotive industry. Skilled in Negotiation, Billing Process, Operations Management, and Microsoft Office.. Strong accounting professional with a Bachelor of Science (BS) focused in Accounting.', 'Accounting Bookkeeper at Headquarter Toyota', 'Headquarter Toyota', '[{"company":"Headquarter Toyota","company_id":"headquarter-toyota","industry":"Automotive","location":"","positions":[{"description":"- Prepare monthly general journal entries- Reconcile general ledger accounts on a weekly basis- Assist controller and accounting manager as needed - Calculate state taxes to be submitted to Florida Department of Revenue - Prepare monthly general journal entries- Reconcile general ledger accounts on a weekly basis- Assist controller and accounting manager as needed - Calculate state taxes to be submitted to Florida Department of Revenue","duration":"Oct 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Oct 2017","subtitle":"Headquarter Toyota","title":"Accounting Bookkeeper"}],"url":"https://www.linkedin.com/company/headquarter-toyota"},{"company":"South Motors Group","company_id":"southmotors","location":"Miami/Fort Lauderdale Area","positions":[{"description":"-Worked closely with controller to -Assist in Month-End close procedures- Prepared and submit monthly financial statements- Submitted sales tax to Department of Revenue- Processed accounting sales for online parts store in Quickbooks- Compiled information and prepares reports as requested by management -Worked closely with controller to -Assist in Month-End close procedures- Prepared and submit monthly financial statements- Submitted sales tax to Department of Revenue- Processed accounting sales for online parts store in Quickbooks- Compiled information and prepares reports as requested by management","duration":"Nov 2015 Oct 2017 2 years","duration_short":"2 years","end_date":"Oct 2017","start_date":"Nov 2015","subtitle":"South Motors Group","title":"Accounting Office Manager"}],"url":"https://www.linkedin.com/company/southmotors"},{"company":"MBAF","company_id":"mbaf","location":"Miami, FL","positions":[{"description":"- Performed detailed audit procedures on financial statement account balances, prepared and adjusted workpapers from clients’ trial balance.- Prepared financial statements and management letters in accordance with professional and firm standards.- Assisted with the completion of audit engagements - Performed detailed audit procedures on financial statement account balances, prepared and adjusted workpapers from clients’ trial balance.- Prepared financial statements and management letters in accordance with professional and firm standards.- Assisted with the completion of audit engagements","duration":"Feb 2015 Aug 2015 7 months","duration_short":"7 months","end_date":"Aug 2015","start_date":"Feb 2015","subtitle":"MBAF","title":"Staff Auditor-Dealership group"}],"url":"https://www.linkedin.com/company/mbaf"},{"company":"Braman Miami","company_id":"braman-miami","location":"","positions":[{"description":"- Prepare and coordinate deposit activities - Code, post, and receipt payments - Process accounts payable and receivables - Scan checks for deposit though CashPro Online- Prepare title and registration documents for vehicles- Responsible for obtaining paper title work on all inventory vehicles - Post vehicle sales, allocating funds to correct accounts - Send loan contracts to banks for funding and prepare lien payoff checks, equity checks, and customer refunds-Account and schedule reconciliation-Ensure proper billing of all sales from calculating profits, set up receivables/liabilities and calculates sales commissions.","duration":"Jan 2014 Feb 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2015","start_date":"Jan 2014","subtitle":"Braman Miami","title":"Dealership Accountant"}],"url":"https://www.linkedin.com/company/braman-miami"},{"company":"Providence Companies","company_id":"providence-companies","location":"","positions":[{"description":"- Arbitrate debt settlement with creditors, collectors and attorneys on behalf of the consumer- Generate company monthly revenue and forecast report for controller - Process daily incoming mail, scan and upload to client files- Schedule attorney consultations - Arbitrate debt settlement with creditors, collectors and attorneys on behalf of the consumer- Generate company monthly revenue and forecast report for controller - Process daily incoming mail, scan and upload to client files- Schedule attorney consultations","duration":"Feb 2013 Jan 2014 1 year","duration_short":"1 year","end_date":"Jan 2014","start_date":"Feb 2013","subtitle":"Providence Companies","title":"Arbitrator/Client Processor"}],"url":"https://www.linkedin.com/company/providence-companies"},{"company":"The Children\'s Place","company_id":"the-children%27s-place","location":"","positions":[{"description":"-Responsible for supporting the Store Manager in achieving all Company goals and initiatives through driving sales, developing talent and delivering execution-Performed store opening and closing procedures daily.-Assisted in coordinating inventory control, receiving; merchandising and store maintenance.-Responsible for every phase day-to-day store operations.-Pre-screen in person interviews for sales associates-Monitored and train new employees measure performance-Assisted manager in all areas of resets, remodels, and new -store openings-Training and supervised full and part time personnel.-Managed all aspects of merchandising, window displays, and stocking, -Ensured excellence in customer service and resolved all problems at the store level.","duration":"Nov 2007 Feb 2013 5 years 4 months","duration_short":"5 years 4 months","end_date":"Feb 2013","start_date":"Nov 2007","subtitle":"The Children\'s Place","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/the-children%27s-place"}]', '["Joshua R. Caley Sr. “Lissette is an extraordinary student, she is always on time and ready to start the day. Lissette is an excellent example of a business leader.”","Rowena Mancheril “I have had the pleasure of knowing Lissette Lizama when at City College. She has been a tremendous and brilliant student and an asset to our school. I think very highly of this young woman and recommend Lissette without reservations for employment or any other endeavors she chooses to pursue.”"]'] User: ['Merri Zibert', 'Dynamic Sales Engineer with more than sixteen years of excellent customer service experience. Areas of expertise include sales, product demonstrations, customer service, training, curriculum development and supervision.', 'Chief Advocate Officer', 'Infor', '[{"company":"Infor","company_id":"infor","industry":"Computer Software","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Infor","title":"Customer Success Manager"},{"description":"","duration":"Jun 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Infor","title":"Solutions Consultant - Point of Sale"}],"url":"https://www.linkedin.com/company/infor"},{"company":"Scrub Annex","company_id":null,"location":"Albuquerque, New Mexico Area","positions":[{"description":"","duration":"Oct 2016 Jun 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2018","start_date":"Oct 2016","subtitle":"Scrub Annex","title":"Sales Account Executive"}],"url":""},{"company":"Agilysys","company_id":"agilysys","location":"","positions":[{"description":"•Managed pre-sales technical product demonstrations for a team of four to six Account Executives •Managed pre-sales technical product demonstrations for a team of four to six Account Executives","duration":"Jan 2006 Apr 2014 8 years 4 months","duration_short":"8 years 4 months","end_date":"Apr 2014","start_date":"Jan 2006","subtitle":"Agilysys","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/agilysys"},{"company":"New Horizons Learning","company_id":null,"location":"","positions":[{"description":"• Delivered adult computer applications classes on a daily basis, including all levels of the Microsoft Office Suite and QuickBooks, to classes as large as 20 participants • Delivered adult computer applications classes on a daily basis, including all levels of the Microsoft Office Suite and QuickBooks, to classes as large as 20 participants","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"New Horizons Learning","title":"MS office suite software instructor"}],"url":""},{"company":"First National Bank of Marin","company_id":"first-national-bank-of-marin","location":"","positions":[{"description":"• Instructed various adult learning classes, including technical systems training, implementation of new technical system training, system usage, product knowledge, and new hire classes to a call center with1000+ employees • Instructed various adult learning classes, including technical systems training, implementation of new technical system training, system usage, product knowledge, and new hire classes to a call center with1000+ employees","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"First National Bank of Marin","title":"Training and Development Specialist & Supervisor"}],"url":"https://www.linkedin.com/company/first-national-bank-of-marin"},{"company":"victorias secret catalogue","company_id":null,"location":"","positions":[{"description":"• Instructed various adult learning classes including technical systems training, system usage, product knowledge, selling skills, web site familiarization, and new associate on-boarding courses to a call center with 800+ employees • Instructed various adult learning classes including technical systems training, system usage, product knowledge, selling skills, web site familiarization, and new associate on-boarding courses to a call center with 800+ employees","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"victorias secret catalogue","title":"Training Resource Coordinator"}],"url":""}]', '["Lori Pierce “Merri and I were colleagues for nearly a decade. As a Sales Engineer, she played a vital role in the overall success of the sales team. I found Merri to possess a unique combination of exceptional listening skills, to quickly capture the essence of a customer’s given challenges and needs, along with the ability to then tailor her presentation of the solution towards solving those specific issues. Merri is a true professional and asset, a team player and an overall pleasure to work with. ”","William Moots “Merri is excellent person in the sales field. She has the drive, knowledge, and passion to accomplish the goals given to her. While still maintaining a positive and supportive attitude to fellow team mates and anyone she deals with. Her technical knowledge of products and services she offers is outstanding, she strives to learn everything she can to better assist clients and co-workers. I was lucky to be on the same team with Merri for over two years, prior to that i was one of her clients and she always treated me with the utmost respect. Merri gave meaning to be a Sales engineer role she gets the job done!”"]']### Assistant: The agent's job is to provide customer support and training, and today the agent is reaching out to the user because they need to schedule a product demonstration and training session.
### Human: Agent: ['Erin Lambert', 'Experienced Production Manager with a demonstrated history of working in the furniture industry. Skilled in Negotiation, Retail, Sales, Continuous Improvement, and Product Development. Strong media and communication professional with a Associates in Science focused in Information Systems – Network Administration and Support from Randolph Community College.', 'Production Manager at Gloster Furniture', 'GLOSTER FURNITURE', '[{"company":"GLOSTER FURNITURE","company_id":"gloster-furniture-ltd","industry":"Furniture and Home Furnishings Manufacturing","location":"South Boston, VA","positions":[{"description":"","duration":"Jan 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Jan 2018","subtitle":"GLOSTER FURNITURE","title":"Production Manager"}],"url":"https://www.linkedin.com/company/gloster-furniture-ltd"},{"company":"Klaussner Home Furnishings","company_id":"klaussner-furniture","location":"Asheboro, NC","positions":[{"description":"","duration":"Dec 2012 Jan 2018 5 years 2 months","duration_short":"5 years 2 months","end_date":"Jan 2018","start_date":"Dec 2012","subtitle":"Klaussner Home Furnishings","title":"Cost Manager"}],"url":"https://www.linkedin.com/company/klaussner-furniture"},{"company":"Davis Furniture","company_id":"davis-furniture","location":null,"positions":[{"description":"","duration":"Feb 2012 Nov 2012 10 months","duration_short":"10 months","end_date":"Nov 2012","start_date":"Feb 2012","subtitle":"Davis Furniture","title":"Assistant Plant Manager"},{"description":"","duration":"Apr 2011 Feb 2012 11 months","duration_short":"11 months","end_date":"Feb 2012","start_date":"Apr 2011","subtitle":"Davis Furniture","title":"Purchasing Manager"}],"url":"https://www.linkedin.com/company/davis-furniture"},{"company":"Home Line Furniture","company_id":"home-line-furniture","location":"","positions":[{"description":"","duration":"Feb 2010 Apr 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2011","start_date":"Feb 2010","subtitle":"Home Line Furniture","title":"Director of Product Development"}],"url":"https://www.linkedin.com/company/home-line-furniture"},{"company":"Davis Furniture","company_id":"davis-furniture","location":"","positions":[{"description":"","duration":"Feb 2008 Feb 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2010","start_date":"Feb 2008","subtitle":"Davis Furniture","title":"Quote Engineer"}],"url":"https://www.linkedin.com/company/davis-furniture"},{"company":"Klaussner Furniture","company_id":"klaussner-furniture","location":null,"positions":[{"description":"","duration":"Feb 2006 Feb 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2008","start_date":"Feb 2006","subtitle":"Klaussner Furniture","title":"Cost Manager"},{"description":"","duration":"Aug 2005 Feb 2006 7 months","duration_short":"7 months","end_date":"Feb 2006","start_date":"Aug 2005","subtitle":"Klaussner Furniture","title":"Senior Cost Analyst"},{"description":"","duration":"Dec 2000 Aug 2005 4 years 9 months","duration_short":"4 years 9 months","end_date":"Aug 2005","start_date":"Dec 2000","subtitle":"Klaussner Furniture","title":"CAD / CAM Frame Developer"},{"description":"","duration":"Aug 1994 Dec 2000 6 years 5 months","duration_short":"6 years 5 months","end_date":"Dec 2000","start_date":"Aug 1994","subtitle":"Klaussner Furniture","title":"Upholstery Trainer / Sample Builder"}],"url":"https://www.linkedin.com/company/klaussner-furniture"}]', '["LinkedIn User “I worked mostly remotely with Erin at Home Line. Erin was extremely helpful to myself and the entire Business Technology Department. We could always count on him to troubleshoot IT issues before reporting them. Erin was our first call when we needed someone to check out something in our server room. He\'s a great communicator and put in long hours at Home Line...a true asset to any company.”","Bret Vernekoff “Erin lead a fast paced, rapidly developing product development division in an Upholstery plant. In an environment with shifting priorities and the need for extreme focus and detail under very short time lines, Erin proved not only capable of handling the pressure, but all the personalities of those on his team and corporate officers. Professional, intelligent experienced and thorough...I was confident in the work produced under Erin\'s direction, and would always want this guy on my team!”"]'] User: ['Steve Ackerman', 'Experienced Manufacturers Outside Sales Representative with a demonstrated history of success meeting and exceeding sales goals to maximize company profits for the long term. Self-motivated Sales Professional skilled in Relationship Development, Cold Calling, Forecasting, New Product Introduction along with prior Human Resources Management experience. Steve.Ackerman14@gmail.com', 'Construction Manager', 'Habitat for Humanity of Schenectady County', '[{"company":"Habitat for Humanity of Schenectady County","company_id":null,"location":"Schenectady, New York, United States","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Habitat for Humanity of Schenectady County","title":"Construction Manager"}],"url":""},{"company":"Dart Container","company_id":"dart-container","location":null,"positions":[{"description":"Managed territory of 10 distributors delivering to 5 states. Met or exceeded established sales goals year-over-year, resulting in twice earning top 10 finish in National Salesperson of the Year Contest. Consistently kept controllable costs below corporate guidelines. Nominated to and awarded membership in Million Mile Club of the National Safety Council for driving safely accident free over a 20 year period. Won Vendor of the Year awards 3 times.","duration":"2006 2020 14 years","duration_short":"14 years","end_date":"2020","start_date":"2006","subtitle":"Dart Container","title":"District Sales Representative"},{"description":"Grew sales 300% through hands-on distributor training emphasizing team sales calls with distributor sales teams. Developed 10 additional sources of distribution in first 3 years, resulting in realignment of distribution responsibilities and creation of 2 additional territories. Member of Report Review Committee which reviewed company procedures and reports, leading to implementation of Salesforce throughout the entire enterprise.","duration":"2000 2006 6 years","duration_short":"6 years","end_date":"2006","start_date":"2000","subtitle":"Dart Container","title":"Territory Sales Representative"},{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Dart Container","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/dart-container"},{"company":"Eastern Office Supply","company_id":"eastern-office-supply","location":"","positions":[{"description":"Street sales of office equipment and supplies. Street sales of office equipment and supplies.","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"Eastern Office Supply","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/eastern-office-supply"}]', '["Scott Gottheld “I worked closely with Steve for over 19 years. As we shared many accounts we were involved in many cross collaboration functions. As a trusted team mate Steve was always willing to help out with complicated customer issues, provide market guidance and foster a true team approach to problem solving. Steve\'s knowledge and work ethic helped our district consistently become one of the top performing districts in the country.”","Joe Leary “I worked with Steve for 20 years, the last ten as his manager, and I was amazed at how easily Steve connected and built relationships with people. I was impressed by Steve\'s ability to coordinate and collaborate with other members of our team when news broke about a bill to ban our products. Steve\'s desire to build business relationships and to help others makes him an asset to any team. ”"]']### Assistant: The agent's job is to maximize company profits for the long term, and today they are reaching out to the user because they need to discuss a potential partnership opportunity in the construction industry.
### Human: Agent: ['Barbara Bowman', 'An experienced executive with a demonstrated history of working in nonprofit leadership, fundraising, marketing, career management, community outreach, mobilization, and government advocacy. Skilled in Major Funding, Captial Campaigns, Annual Fund, Impact Messaging, Organizational Design, Coaching, Strategic Planning, Meeting Facilitation, Event Management, Supervision, Training and Team Building.', 'VP Client Services and Senior Consultant at DickersonBakker and DBA-Executive Recruitment & Search', 'DickersonBakker; DBA-Executive Recruitment & Search', '[{"company":"DickersonBakker; DBA-Executive Recruitment & Search","company_id":null,"location":"Asheville, North Carolina; based out of Boise, Id","positions":[{"description":"Building capacity to grow mission and impact! Building capacity to grow mission and impact!","duration":"Nov 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Nov 2018","subtitle":"DickersonBakker; DBA-Executive Recruitment & Search","title":"VP Client Services"}],"url":""},{"company":"Mission Aviation Fellowship","company_id":"mission-aviation-fellowship","location":"Nampa, Idaho","positions":[{"description":"Member of the Executive Leadership team at MAF and Lead the Marketing & Communications Division, Development Division, Advancement Services Division, & Internal & Corporate Communications Division. Member of the Executive Leadership team at MAF and Lead the Marketing & Communications Division, Development Division, Advancement Services Division, & Internal & Corporate Communications Division.","duration":"Feb 2010 Nov 2018 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2018","start_date":"Feb 2010","subtitle":"Mission Aviation Fellowship","title":"V.P. Advancement"}],"url":"https://www.linkedin.com/company/mission-aviation-fellowship"},{"company":"Boise Chamber of Commerce","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2009 9 years","duration_short":"9 years","end_date":"2009","start_date":"2000","subtitle":"Boise Chamber of Commerce","title":"VP Member Services"}],"url":""}]', '["Rebecca Winston “Barb creates and develops strong relationships. When we worked together at the Boise Metro Chamber of Commerce she helped small businesses connect with services. She was also instrumental in developing the Small Business Expo. Barb has an innate ability to foster collaboration and build consensus.”","Andy Johnson, PhD “I had the privilege of working with Barb to serve some of her direct reports. She is a very caring person who is committed to the health and well-being of the team she leads. She brings myriad skills to the table and extremely competent in her leadership at MAF. I greatly enjoyed my working relationship with her and would highly recommend her to others without hesitation.”"]'] User: ['Audra Rodriguez', "Legal Billing Coordinator with experience in multiple facets of billing, including hourly, flat fee, International, paper billing, paperless billing, electronic billing, and helping meet each clients' guidelines to ensure a smooth and timely outcome. Love working directly with Attorneys and Legal Administrative Assistants and coming up with new and innovative ways to improve our processes to better serve our clients.", 'Billing Specialist', 'Akin Gump Strauss Hauer & Feld LLP', '[{"company":"Akin Gump Strauss Hauer & Feld LLP","company_id":"akin-gump-strauss-hauer-&-feld-llp","industry":"Law Practice","location":"","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Akin Gump Strauss Hauer & Feld LLP","title":"Billing Specialist"}],"url":"https://www.linkedin.com/company/akin-gump-strauss-hauer-&-feld-llp"},{"company":"Thiebaud Remington Thornton Bailey LLP","company_id":null,"location":"Dallas, Tx","positions":[{"description":"Assist 9 attorneys, 5 legal nurse consultants, and legal secretaries with billing and accounting Provide attorneys with monthly pre-billing worksheets for review and approvalProcess paper and paperless bills and submit online to various e-billing websitesFollow-up on deductions and process appeals when necessaryResponsible for creating new clients and matters and preparing for time/expense entry and billingResponsible for creating new timekeepers/employees in e-billing system and all e-billing websitesReceive and apply payments and process electronic deposit to the bankResponsible for entering vendor invoices for billing and month end paymentPrepare month end vendor payment reports and provide invoices to A/P for paymentSome level 1 in-house IT tech support when needed","duration":"Jan 2012 Mar 2018 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2018","start_date":"Jan 2012","subtitle":"Thiebaud Remington Thornton Bailey LLP","title":"Billing/Accounting Coordinator"}],"url":""},{"company":"Strasburger & Price, LLP","company_id":"clark-hill-law","location":null,"positions":[{"description":"Assist 50 attorneys with hourly, flat fee and International billing. Experience with paper and paperless billing.Review and edit pre-bills as requested by attorney and legal administrative assistant.Process write-offs according to Firm policy.Apply retainer funds as directed by attorney.Able to produce high volume of complex bills in a timely manner.Review bills for accuracy and proper formatting.Make any adjustments as requested by attorney and produce final bill.Extensive knowledge of various electronic billing systems, including E-Billing HUB.Research and respond to any billing issues that may occur.Follow up on unpaid electronically submitted bills and research and resolve any issues.Work closely with attorney, legal administrative assistant, and client to ensure most efficient process.Excellent steward of firm resources.Assist with special projects as needed.Ensure strict confidentiality at all times.","duration":"Oct 2007 Nov 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 2011","start_date":"Oct 2007","subtitle":"Strasburger & Price, LLP","title":"Legal Billing Coordinator"},{"description":"Responsible for application of cash, credit card and wire transfer payments.Apply Trust receipts and distribute funds as requested by attorney.Transfer of funds from trust accounts to operating account.Research and resolve any unidentified funds received in a timely manner.Transfer of funds to GL to process client refunds as requested by attorney.Maintain and report any unallocated funds on a monthly basis.Process write offs as requested by attorneys.Daily and month-end balancing reports.","duration":"Oct 2007 Aug 2010 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2010","start_date":"Oct 2007","subtitle":"Strasburger & Price, LLP","title":"Cash and Trust Administrator"}],"url":"https://www.linkedin.com/company/clark-hill-law"},{"company":"DFW Tours","company_id":null,"location":"Dallas, Texas","positions":[{"description":"Supervise 11 employees in the accounting/ticketing departmentsManage 8 employees in the group reservations departmentResponsible for applications of cash, credit card, and wire transfer paymentsReceive and process weekly and monthly vendor billsIssue commission checks to Travel Agent clientsProcess and submit profit and commission reports for luxury travel department Maintain group travel accounting filesResponsible for daily bank reconciliation Quality control for bookings made and airline tickets issuedProcess airline tickets and/or hotel vouchers for passengers according to contract rulesWorked with over 40 commercial and private airlinesAssist with company mergers","duration":"Aug 1996 Oct 2007 11 years 3 months","duration_short":"11 years 3 months","end_date":"Oct 2007","start_date":"Aug 1996","subtitle":"DFW Tours","title":"Accounting/Ticketing Supervisor and Group Travel Manager"}],"url":""}]', '["R. Gregg Byrd “I enjoyed working with Audra for several years. She was knowledgeable, efficient, and reliable. I also appreciated her thoughtful, optimistic attitude. ”","Dianne Atchison “During the 10 years we worked together, Audra was a conscientious, integral part of her team, easily able to communicate efficiently and interact with other employees both inside and outside of her department. She remained organized and unflappable, even under the most pressurized circumstances.”"]']### Assistant: The agent's job is to build capacity and grow mission and impact, today the user is reaching out to the agent because they need assistance in improving their billing processes to better serve their clients.
### Human: Agent: ['Verna Mejias', 'United Medical Billing Service LLC is a medical billing company that provides medical billing services, medical coding services, and comprehensive medical practice management services for hospital-affiliated physician practices, academic practice plans and office-based physician practices across a wide range of medical specialties. The key to driving success is to aggressively improve all areas of a medical practice’s financial health —maximizing reimbursements, accelerating cash flow and reducing cost.', 'Pain Management, Anesthesia, Orthopedics, Neurosurgery, Rheumatology, Chiropractic, Oncology, Urgent Care', 'United Medical Billing Service', '[{"company":"United Medical Billing Service","company_id":"united-medical-billing-service","industry":"Hospitals and Health Care","location":"Bergen County, NJ","positions":[{"description":"UMBS is a Revenue Cycle Management company. Since founding in 2009, we provide Coding, Billing and AR follow-up services to healthcare providers. Have you recently asked yourself if you are collecting what is rightfully due you? Is your billing staff or billing company appealing under-payments or are those mostly written off? How is your insurance aging worked? What percentage do you collect? Whether you manage billing in-house or use an outside company, there is usually an upside to bringing an aggressive Revenue Cycle Management Company like us. UMBS has been working with healthcare providers to accelerate revenue cycle, increase insurance collections and help with coding. UMBS is a smart and cost-effective choice for all your medical billing needs. We provide 100% transparency, real-time access, unequaled responsiveness, technical expertise, and a secure, state-of-the-art infrastructure. Our experienced staff understands the unique aspects and intricacies of medical billing. For us it\'s not just a job, it\'s our passion to do things right. We at UMBS stay on top of changes and constantly analyze charges and reimbursements to make sure you are not leaving the money on the table. Most providers, when using billing companies get partial visibility and control on where exactly things are. With UMBS, you will have complete transparency and have full access to our cloud based billing system as if it was in-house. You can see in real time what we are doing with any claim-when we sent it, what follow up was done and any notes our team has made. You can run reports anytime. Quick and accurate billing will get the payments in faster. We ensure that your receivables are in control. We are relentless at resolving any denied or underpaid claims.","duration":"Jun 2009 - Present 13 years 2 months","duration_short":"13 years 2 months","end_date":"Present","start_date":"Jun 2009","subtitle":"United Medical Billing Service","title":"Independent Business Owner"}],"url":"https://www.linkedin.com/company/united-medical-billing-service"},{"company":"Passaic Sleep and Neurological Service","company_id":null,"location":"West Orange, NJ","positions":[{"description":"","duration":"Apr 2019 Sep 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2020","start_date":"Apr 2019","subtitle":"Passaic Sleep and Neurological Service","title":"Billing"}],"url":""},{"company":"Astrahealth Centers","company_id":"astrahealth-centers","location":"Bayonne, New Jersey","positions":[{"description":"","duration":"Oct 2017 Apr 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2019","start_date":"Oct 2017","subtitle":"Astrahealth Centers","title":"Billing Manager"}],"url":"https://www.linkedin.com/company/astrahealth-centers"},{"company":"Ridgedale Surgery Center","company_id":"ridgedale-surgery-center","location":"New Jersey","positions":[{"description":"","duration":"Sep 2008 May 2009 9 months","duration_short":"9 months","end_date":"May 2009","start_date":"Sep 2008","subtitle":"Ridgedale Surgery Center","title":"Medical Coder"}],"url":"https://www.linkedin.com/company/ridgedale-surgery-center"}]', '["Nina C. “Her many years of experience has given her a breadth of knowledge that enable the providers to learn quickly on how to code correctly and efficiently. My colleagues and I enjoy working with her very much. ”","Nina C. “Worked with Verna Mejias for about 2 years and she has been a great resource and help navigating the many changes in medical coding and billing. Her years of experience ”"]'] User: ['Christine Lazzari', 'New York State Registered Nurse with experience in orthopedics, pediatric orthopedics, orthopedic oncology and musculoskeletal tumors.', 'Registered Nurse at Northwell Health', 'Northwell Health', '[{"company":"Northwell Health","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2015 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Mar 2015","subtitle":"Northwell Health","title":"Registered Nurse"}],"url":""},{"company":"Columbia University Medical Center","company_id":"columbiamed","location":"Greater New York City Area","positions":[{"description":"","duration":"Mar 2012 - Present 10 years 1 month","duration_short":"10 years 1 month","end_date":"Present","start_date":"Mar 2012","subtitle":"Columbia University Medical Center","title":"Clinical Nurse"}],"url":"https://www.linkedin.com/company/columbiamed"},{"company":"Autism Speaks","company_id":"autism-speaks","location":"","positions":[{"description":"","duration":"Sep 2011 Mar 2012 7 months","duration_short":"7 months","end_date":"Mar 2012","start_date":"Sep 2011","subtitle":"Autism Speaks","title":"eFundraising Manager"}],"url":"https://www.linkedin.com/company/autism-speaks"},{"company":"The Leukemia & Lymphoma Society","company_id":"llsusa","location":"","positions":[{"description":"Develop and execute social networking strategies and write and promote blogs focusing on national and local fundraising special events. Maintain web content. Manage web presence on social networking platforms. Develop and execute social networking strategies and write and promote blogs focusing on national and local fundraising special events. Maintain web content. Manage web presence on social networking platforms.","duration":"Jun 2008 Sep 2011 3 years 4 months","duration_short":"3 years 4 months","end_date":"Sep 2011","start_date":"Jun 2008","subtitle":"The Leukemia & Lymphoma Society","title":"Internet Marketing Specialist"}],"url":"https://www.linkedin.com/company/llsusa"},{"company":"March of Dimes","company_id":"march-of-dimes","location":"","positions":[{"description":"","duration":"Jan 2005 Jun 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2008","start_date":"Jan 2005","subtitle":"March of Dimes","title":"Manager, Communications & Marketing"}],"url":"https://www.linkedin.com/company/march-of-dimes"},{"company":"Cartoon Network","company_id":"cartoon-network","location":"","positions":[{"description":"Planned day-to-day scheduling of Cartoon Network programming and promotions Planned day-to-day scheduling of Cartoon Network programming and promotions","duration":"Jun 2003 Dec 2003 7 months","duration_short":"7 months","end_date":"Dec 2003","start_date":"Jun 2003","subtitle":"Cartoon Network","title":"Network Operations Intern"}],"url":"https://www.linkedin.com/company/cartoon-network"}]', '["Bob Aglione “While at March of Dimes, Christine did a great job of creating valuable, innovative tools for our organization. She is resourceful, smart and motivated in seeking the knowledge and skills needed to produce quality results. The work that she accomplished helped our team to work better and more effectively.”","Tim Arndt “Christine was always organized, communicated well with the field and was very responsive and understanding of the needs of the staff in the field. Additionally, she was a great resource for essential tools needed and developed for the job and was an open conduit to the lastest information.”"]']### Assistant: The agent's job is to provide medical billing services for healthcare providers. Today, the agent is reaching out to the user because they need assistance with coding and billing for orthopedic oncology and musculoskeletal tumors.
### Human: Agent: ['Bijoy Chacko', 'Bijoy is an strategic analytics leader with expertise across marketing and operations business applications. He is innovative data strategist leveraging key digital and offline data assets to drive business objectives. Bijoy is passionate about consumer behavior and finding the links to transformative analytics. He is a consumate Data Driven Storyteller, effective with both technical and business audiences in guiding strategic decision making. Bijoy has been responsible for - Building Data science practice including across Forecasting, Text Mining, Attribution/Mix Modeling - Data partnerships with analytics providers like Nielsen, Adobe and DataLogix - Managing key client relationships and multi-year roadmap for engagement - Digital to Offline consumer journey across social, search, website, in-store, calls, event - Strategic analytics role as part of New Business pitches Technical Specialties: Data Science (R, Python, SAS, SPSS, JMP), Data Management (SQL, Aginity workbench, AWS Redshift), Data Visualization (Tableau, Datorama) and Data partners (Nielsen, Adobe, Google, Facebook, Datalogix, Place IQ, ComScore)', 'Senior Director Enterprise Analytics at JONES LANG LA SALLE', 'JLL', '[{"company":"JLL","company_id":"jll","industry":"Leasing Real Estate","location":"Greater Chicago Area","positions":[{"description":"Leading Enterprise Analytics across Marketing, Research, People Applications Leading Enterprise Analytics across Marketing, Research, People Applications","duration":"Aug 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Aug 2018","subtitle":"JLL","title":"Senior Director Enterprise Analytics"}],"url":"https://www.linkedin.com/company/jll"},{"company":"iCrossing","company_id":"icrossing","location":null,"positions":[{"description":"Led Analytical practice development both in Midwest and across National network. This included managing the growth of key client relationships across Retail, CPG, Healthcare and Finance verticals.Built Data science practice with key use cases around Digital Forecasting, Cross-Channel Attribution, Text Analytics and Media mix modeling.Strategic analytics role in new business pitches to deliver analytics story and agency expertise across digital data, partners and insights.","duration":"Mar 2015 Feb 2018 3 years","duration_short":"3 years","end_date":"Feb 2018","start_date":"Mar 2015","subtitle":"iCrossing","title":"Senior Director Analytics"},{"description":"Built out modeling framework for digital forecasting across Paid Search, Organic Search, Programmatic Display and Paid Social.Drove measurement and learning plans for client engagement. The iterative learning drove key media optimizations across audience, ad product, channel and campaign.","duration":"Nov 2010 Feb 2015 4 years 4 months","duration_short":"4 years 4 months","end_date":"Feb 2015","start_date":"Nov 2010","subtitle":"iCrossing","title":"Director Insights and Data Science"}],"url":"https://www.linkedin.com/company/icrossing"},{"company":"Catalina Marketing","company_id":"catalina-marketing","location":"","positions":[{"description":"Leveraged transactional data for 20,000+ Retail stores to develop Customer Segmentation, Performance and Macro models for CPG and Retail Clients. Macro analysis including impact of 2008 recession on Coupon redemption, latent conversions from Customer Value campaignsCross-channel testing of Digital banner advertising on Customer In-Store purchases of promoted Brands. Leveraged transactional data for 20,000+ Retail stores to develop Customer Segmentation, Performance and Macro models for CPG and Retail Clients. Macro analysis including impact of 2008 recession on Coupon redemption, latent conversions from Customer Value campaignsCross-channel testing of Digital banner advertising on Customer In-Store purchases of promoted Brands.","duration":"Nov 2008 Sep 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2010","start_date":"Nov 2008","subtitle":"Catalina Marketing","title":"Director Quantitative Methods"}],"url":"https://www.linkedin.com/company/catalina-marketing"},{"company":"Tribune Company","company_id":"tribune-company","location":"","positions":[{"description":"Developed models to improve Campaign Response, Product Pricing, Up-sell, & Subscriber Retention. Facilitated strategic consensus & campaign tactics with both marketing teams and senior management. Developed models to improve Campaign Response, Product Pricing, Up-sell, & Subscriber Retention. Facilitated strategic consensus & campaign tactics with both marketing teams and senior management.","duration":"May 2006 Jun 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2008","start_date":"May 2006","subtitle":"Tribune Company","title":"Senior Retention Analyst"}],"url":"https://www.linkedin.com/company/tribune-company"},{"company":"Smith Hanley Associates","company_id":"smith-hanley-associates","location":"","positions":[{"description":"Provided analytical support and developed models for customer acquisition through direct mail and telemarketing. Key internal customers included marketing, risk management, operational and analytic teams. Provided analytical support and developed models for customer acquisition through direct mail and telemarketing. Key internal customers included marketing, risk management, operational and analytic teams.","duration":"Sep 2005 Apr 2006 8 months","duration_short":"8 months","end_date":"Apr 2006","start_date":"Sep 2005","subtitle":"Smith Hanley Associates","title":"Statistical Analyst (Contract)"}],"url":"https://www.linkedin.com/company/smith-hanley-associates"},{"company":"Sears Holdings Company","company_id":"sears","location":"","positions":[{"description":"Provide financial, statistical and operational analysis for procurement projects involving various retail Business Units & Leaders. Presented findings to all levels of organization and in negotiations with external vendors. Provide financial, statistical and operational analysis for procurement projects involving various retail Business Units & Leaders. Presented findings to all levels of organization and in negotiations with external vendors.","duration":"Jun 2002 May 2005 3 years","duration_short":"3 years","end_date":"May 2005","start_date":"Jun 2002","subtitle":"Sears Holdings Company","title":"Procurement Information Analyst"}],"url":"https://www.linkedin.com/company/sears"},{"company":"United Airlines","company_id":"united-airlines","location":"","positions":[{"description":"Design decision support models that can be developed into business applications. Key internal customers included maintenance, IT, finance & flight operations. Design decision support models that can be developed into business applications. Key internal customers included maintenance, IT, finance & flight operations.","duration":"May 1999 Jun 2002 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2002","start_date":"May 1999","subtitle":"United Airlines","title":"Analyst - Research & Development"}],"url":"https://www.linkedin.com/company/united-airlines"},{"company":"Accel Automation Pvt. Ltd.","company_id":null,"location":"","positions":[{"description":"Sales of computer software, hardware and IT solutions. Sales of computer software, hardware and IT solutions.","duration":"1995 1996 1 year","duration_short":"1 year","end_date":"1996","start_date":"1995","subtitle":"Accel Automation Pvt. Ltd.","title":"Sales Executive"}],"url":""}]', '["Jen Ramey “Every interaction with Bijoy was filled with intelligent insights, creative solutioning, and his positive attitude. As his client, it was clear he cared about our business like it was his own, and would do what it took to find the answers. This was not easy because we were in the midst of great changes and building new data/analytics foundations. He was a true delight to work with, and brought great thought leadership. Truly miss working with him!”","Mark Asdell “Bijoy was an excellent leader for the analytics department. He is smart and knows how to push himself and his team in order to provide actionable insights to the client. ”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to provide strategic analytics solutions to businesses, and today the user is reaching out to the agent because they need help with designing a modern and user-friendly interface for their web3 technology platform.
### Human: Agent: ['Scott Rotheiser', 'I have been in the Real Estate field since 1984. Managed a varying portfolio including REO, Retail, and Investment properties Facilitated and managed the life cycle of a real estate portfolio, with a focus on decreasing under contract to close time, and increasing closing percentages across multiple clients Specialties: Listing and Marketing of Foreclosed, REO, Bank Owned Properties.', 'Real Estate Broker Salesperson at eXp Realty', 'eXp Realty, LLC', '[{"company":"eXp Realty, LLC","company_id":"exprealtyidaho","industry":"Real Estate","location":"Las Vegas Metropolitan Area","positions":[{"description":"","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"eXp Realty, LLC","title":"Broker Salesperson"}],"url":"https://www.linkedin.com/company/exprealtyidaho"},{"company":"huntington & ellis","company_id":"huntington-&-ellis","location":"Las Vegas, Nevada Area","positions":[{"description":"I have been in the Real Estate field since 1984. To me my clients come first. Whether it is a large corporate account or an individual selling or buying real estate. Managed a varying portfolio including REO, Retail, and Investment propertiesCoordinated and managed specific territories of the brokerage including obtainment of additional Broker Licenses NV, HI, ID, KS, AK and WYFacilitated and managed the life cycle of a real estate portfolio, with a focus on decreasing under contract to close time, and increasing closing percentages across multiple clientsSpecialties: Listing and Marketing of Foreclosed, REO, Bank Owned Properties.","duration":"Oct 2018 Feb 2022 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2022","start_date":"Oct 2018","subtitle":"huntington & ellis","title":"Real Estate Broker Salesperson"}],"url":"https://www.linkedin.com/company/huntington-&-ellis"},{"company":"HighTechLending, Inc","company_id":null,"location":"Las Vegas, Nevada Area","positions":[{"description":"WHAT I DO:✓I am a Mortgage Banker that focuses in helping people over 62 learn about their options when purchasing a new home in Nevada and California or Age in Place by educating them about Reverse Mortgages and HECM for Purchase.✓ I help real estate agents connect with Boomers & Seniors who want to buy a new “rightsized” retirement home through the \\"HECM for Purchase\\" program.✓ I provide financial advisors with in-depth product knowledge & support around the HECM product: a) to help them with their fiduciary responsibilities and b) build their book of business with comprehensive retirement planning strategies.✓ I help boomers and seniors who want to Age in Place.WHO I WORK WITH:✓ Because of my experience in the Boomer & Senior space, I help realtors expand their business and get more clients via referrals.✓ I help businesses serving mature markets understand the unique marketing challenges of these segments, and how to serve them with better tools & techniques.WHY IT WORKS:✓ The Reverse Mortgage is a useful tool that empowers the senior client. It also helps realtors and advisors build their business by reaching out to underserved communities.✓ Financial freedom and improving the quality of seniors\' lives builds multi-generational goodwill. This builds stronger referral momentum through word-of-mouth marketing.HOW I CAN HELP YOU:✓ If you are an agent or advisor, I can meet with you individually or in a group to discuss and simplify the value of HECM product.✓ I help you understand the hidden obstacles in implementing the program.✓ I am able to serve as your special “concierge” and go-to subject matter expert in HECM and mature market strategy and tactics.I can show you how to expand your business by reaching out to Boomer & Senior clients, using cutting edge market segmentation and digital marketing techniques for prospecting and lead generation.","duration":"Jul 2018 Dec 2018 6 months","duration_short":"6 months","end_date":"Dec 2018","start_date":"Jul 2018","subtitle":"HighTechLending, Inc","title":"Loan Officer Focusing on Reverse Mortgages with HighTechLending Inc NMLS 1489100 NV: 60193 CA: CA-DB"}],"url":""},{"company":"REALHome Services and Solutions","company_id":null,"location":"Las Vegas, Nevada Area","positions":[{"description":"Managed a varying portfolio including REO, Retail, and Investment propertiesCoordinated and managed specific territories of the brokerage including obtainment of additional Broker Licenses NV, HI, ID, KS, AK and WYFacilitated and managed the life cycle of a real estate portfolio, with a focus on decreasing under contract to close time, and increasing closing percentages across multiple clients Managed a varying portfolio including REO, Retail, and Investment propertiesCoordinated and managed specific territories of the brokerage including obtainment of additional Broker Licenses NV, HI, ID, KS, AK and WYFacilitated and managed the life cycle of a real estate portfolio, with a focus on decreasing under contract to close time, and increasing closing percentages across multiple clients","duration":"Jan 2011 Mar 2018 7 years 3 months","duration_short":"7 years 3 months","end_date":"Mar 2018","start_date":"Jan 2011","subtitle":"REALHome Services and Solutions","title":"Real Estate Broker REO\'s"}],"url":""},{"company":"Prudential Americana Group, REALTORS","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2008 Jul 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2010","start_date":"Oct 2008","subtitle":"Prudential Americana Group, REALTORS","title":"REALTOR"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":"","positions":[{"description":"","duration":"Sep 2007 Sep 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2008","start_date":"Sep 2007","subtitle":"Bank of America","title":"Mortgage Banker"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Silver State Mortgage","company_id":"ssm","location":"","positions":[{"description":"","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Silver State Mortgage","title":"Mortgage Broker"}],"url":"https://www.linkedin.com/company/ssm"},{"company":"Countrywide Home Loans","company_id":"bank-of-america","location":"","positions":[{"description":"","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Countrywide Home Loans","title":"Mortgage Banker"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"North American Mortgage","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2001 6 years","duration_short":"6 years","end_date":"2001","start_date":"1995","subtitle":"North American Mortgage","title":"Mortgage Banker"}],"url":""},{"company":"Frank Howard Allen","company_id":"frank-howard-allen","location":"","positions":[{"description":"","duration":"1990 1991 1 year","duration_short":"1 year","end_date":"1991","start_date":"1990","subtitle":"Frank Howard Allen","title":"Realtor"}],"url":"https://www.linkedin.com/company/frank-howard-allen"},{"company":"Remax Torrance","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1986 Jun 1990 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jun 1990","start_date":"Dec 1986","subtitle":"Remax Torrance","title":"REALTOR"}],"url":""}]', '["Tim Bonham “Scott is a detailed oriented manager who\'s professionalism is unmatched in the industry. I have had the pleasure of knowing Scott as well as working with him for the past 18 years in the Las Vegas marketplace and I would highly recommend him for your real estate needs in any market.”","Mike Luce “To sum Scott up in one word I will choose \\"courtesy\\". I have prepared hundreds of REO contracts in the last 5 years and every time I called on one of Scott\'s listings he answered the phone personally! Scott is the one and only REO broker that earned my respect with simple etiquette. His skill and care are an example for all of us.. Thank you Scott!! You have always answered my calls with a friendly and helpful posture. I really appreciate it!! Please stay in Las Vegas we still need you!!”"]'] User: ['David Stafford', 'If you want to optimize the sale or purchase of residential real estate, call me, whether it is your own home, or investment properties, I can make it easy on you and ensure you optimize your return, while limit your stress and liability. I have a proven track record. Just google me and see! I have represented over 600 customers, flipped over 100 properties, and own and manage a variety of income generating properties.', 'Qualifying Broker, 360 Ventures Real Estate', '360 Ventures Real Estate', '[{"company":"360 Ventures Real Estate","location":"Albuquerque, New Mexico Area","positions":[{"description":"Residential real estate broker, investor, and consultant. Investment and sales (ROI) optimization. Expert in portfolio diversification and wealth building through real estate. Flipped over 100 properties in the metro area since 2002, owner of over 20 properties including AirBnBs. Property management expert. Residential real estate broker, investor, and consultant. Investment and sales (ROI) optimization. Expert in portfolio diversification and wealth building through real estate. Flipped over 100 properties in the metro area since 2002, owner of over 20 properties including AirBnBs. Property management expert.","duration":"Jan 2004 - Present 18 years 8 months","duration_short":"18 years 8 months","end_date":"Present","start_date":"Jan 2004","subtitle":"360 Ventures Real Estate","title":"President & Qualifying Broker"}],"url":""},{"company":"Sandia National Laboratories","company_id":"sandia-national-laboratories","location":"Albuquerque, New Mexico Area","positions":[{"description":"Business development and strategic business planning for the Microwave Imaging Group within Sandia. Financial team lead, project lead for development of classified space in commercial real estate outside of Kirtland Air Force Base. Business development and strategic business planning for the Microwave Imaging Group within Sandia. Financial team lead, project lead for development of classified space in commercial real estate outside of Kirtland Air Force Base.","duration":"May 2001 May 2008 7 years 1 month","duration_short":"7 years 1 month","end_date":"May 2008","start_date":"May 2001","subtitle":"Sandia National Laboratories","title":"Business Strategist/Analyst"}],"url":"https://www.linkedin.com/company/sandia-national-laboratories"},{"company":"Leadership Albuquerque","location":"Albuquerque, New Mexico Area","positions":[{"description":"Class of 2006, Leadership Albuquerque Program Class of 2006, Leadership Albuquerque Program","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Leadership Albuquerque","title":"Leadership Albuquerque"}],"url":""},{"company":"The Marketing Department","company_id":"tmd","location":"","positions":[{"description":"Marketing consultant, business plan development and writing, raising venture capital. Marketing consultant, business plan development and writing, raising venture capital.","duration":"Aug 2000 Jun 2001 11 months","duration_short":"11 months","end_date":"Jun 2001","start_date":"Aug 2000","subtitle":"The Marketing Department","title":"Account Exec"}],"url":"https://www.linkedin.com/company/tmd"},{"company":"US Navy","company_id":"us-navy","location":null,"positions":[{"description":"","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"US Navy","title":"Nuclear Reactor Controls Supervisor"},{"description":"","duration":"1989 1994 5 years","duration_short":"5 years","end_date":"1994","start_date":"1989","subtitle":"US Navy","title":"Nuclear Reactor Operator"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["Julian Apodaca “I highly recommend David. He is very knowledgeable in his field. From day one he always worked hard for us. He listened to what we wanted and found us our dream home and for an unbelievably low price. I don\'t think that we will ever want to leave this house but if we do, we will be calling him up again. Your in good hands with David Stafford at 360 Ventures LLC Real Estate.”","Gail Rossi “David is a class act in every way. I am so appreciative and recommend him highly! I started working with him when I was relocating from CA to NM and contacted him about a house listed by him on the internet. It was a very fortuitous connection! Thank you, David!”"]']### Assistant: The agent's job is to optimize the sale or purchase of residential real estate, while the user is reaching out to the agent because they need assistance in selling their investment properties and ensuring maximum return on their investment.
### Human: Agent: ['Tamara Fortson', "Working as a Sale's Leader for the last 20 years has allowed me to utilize my passions for innovation, achievement, and technology. I have experience not only in Management, but also in team development, running a leading SWAS business, creating and leading training's within a team environment. I come to work every day with positivity, fresh ideas, and a drive to accomplish organizational goals.", 'Senior Retail Market Manager @Comcast Valley Territory Manager', 'Comcast', '[{"company":"Comcast","company_id":"comcast","industry":"Telecommunications","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Dec 2020","subtitle":"Comcast","title":"Senior Retail Manager"},{"description":"","duration":"Jun 2017 Dec 2020 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2020","start_date":"Jun 2017","subtitle":"Comcast","title":"Market Leader"},{"description":"","duration":"Jun 2016 Dec 2020 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2020","start_date":"Jun 2016","subtitle":"Comcast Cable","title":"Market Leader"},{"description":"","duration":"Sep 2014 Dec 2020 6 years 4 months","duration_short":"6 years 4 months","end_date":"Dec 2020","start_date":"Sep 2014","subtitle":"Comcast","title":"Store Manager"}],"url":"https://www.linkedin.com/company/comcast"},{"company":"Best Buy","company_id":"best-buy","location":null,"positions":[{"description":"","duration":"Mar 2014 Sep 2014 7 months","duration_short":"7 months","end_date":"Sep 2014","start_date":"Mar 2014","subtitle":"Best Buy","title":"Connectivity Specialty Manager"},{"description":"• Develop, execute, and monitor sales incentive plans that are effective and generate business.• Identify areas of opportunity and coach to develop into strengths to increase sales productivity in a store of 60 Million of revenue yearly.• Create and facilitate monthly trainings for large groups of managers and associates.•Develop relationship with partner companies to help grow profit.•Accountable for P&L monthly reviews.","duration":"Sep 2009 Mar 2014 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2014","start_date":"Sep 2009","subtitle":"Best Buy","title":"Mobile Manager"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"CVS Caremark Corporation","company_id":"cvs-health","location":"Dublin","positions":[{"description":"•Accountable for all day to day operation of a12 million in revenue Box.* Managed customer problems and complaints with tact and attention to prompt customer service and employee relations for over 30 + team members.* Prioritize tasks in order to fulfill miscellaneous requests from sales team and managed in an organized fashion. • Effectively maintain the highest sales gain each year. •Accountable for all day to day operation of a12 million in revenue Box.* Managed customer problems and complaints with tact and attention to prompt customer service and employee relations for over 30 + team members.* Prioritize tasks in order to fulfill miscellaneous requests from sales team and managed in an organized fashion. • Effectively maintain the highest sales gain each year.","duration":"Aug 2007 Sep 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2009","start_date":"Aug 2007","subtitle":"CVS Caremark Corporation","title":"Store Manager"}],"url":"https://www.linkedin.com/company/cvs-health"},{"company":"RadioShack","company_id":"radioshack","location":"","positions":[{"description":"• Store Manager of the largest store in the Northern California market.• Accountable for all day to day operation. • Managed customer problems and complaints with tact and attention to prompt customer service.• Prioritize tasks in order to fulfill miscellaneous requests from sales team and manager in an organized fashion. • Store Manager of the largest store in the Northern California market.• Accountable for all day to day operation. • Managed customer problems and complaints with tact and attention to prompt customer service.• Prioritize tasks in order to fulfill miscellaneous requests from sales team and manager in an organized fashion.","duration":"Jan 1999 Jul 2007 8 years 7 months","duration_short":"8 years 7 months","end_date":"Jul 2007","start_date":"Jan 1999","subtitle":"RadioShack","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/radioshack"}]', '["Moe F. “I\'ve worked with Tamara in the retail industry for over 8 years. Not only does Tamara meet any expectations and far exceeds them but she also goes above and beyond for her employees. Tamara has developed many of her employees and have gotten them to the next stage of their career. She is truly an amazing leader.”","Jordan Robinson, MS, CPP “Tamara was a fantastic person to work with. Motivated, multi-skilled, honest and a result driven perfectionist. She definitely knows the business and how to run it successfully. I can highly recommend working with her. If you ever need someone to deliver under pressure, no slip-ups, just results, Tamara is the person you need! She can find and develop talent in anyone she works with. It was a pleasure working with her and wish her the best in her career!”"]'] User: ['Josh Halderman', "I love providing all phases of general dentistry for adults and children, especially dental implants and smile makeovers. It's a lot of fun transforming people's smiles to improve their health, appearance, and self-confidence. My goals are to take great care of my patients and to never stop learning new skills in this wonderful profession.Specialties: Additional training in dental implant therapy and IV conscious sedation.", 'Dentist/Owner at Galloway Smiles', 'Galloway Smiles', '[{"company":"Galloway Smiles","company_id":null,"location":"1101 Norton Rd, Galloway, OH 43129","positions":[{"description":"","duration":"Aug 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Aug 2016","subtitle":"Galloway Smiles","title":"General Dentist"}],"url":""},{"company":"Zidel Dental Group","company_id":"zidel-dental-group","location":"4575 Winchester Pike, Columbus, OH 43232","positions":[{"description":"","duration":"Jan 2013 Jul 2016 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2016","start_date":"Jan 2013","subtitle":"Zidel Dental Group","title":"Dentist"}],"url":"https://www.linkedin.com/company/zidel-dental-group"},{"company":"Northstone Dental Group Nicholls & Halderman, D.D.S., Inc","company_id":null,"location":"","positions":[{"description":"Engaged in the practice of General Dentistry for adults and children, including dental implants and sedation dentistry.","duration":"Sep 2009 Nov 2012 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2012","start_date":"Sep 2009","subtitle":"Northstone Dental Group Nicholls & Halderman, D.D.S., Inc","title":"General Dentist"}],"url":""},{"company":"James E Nicholls, DDS, Inc","company_id":null,"location":"","positions":[{"description":"Practice general dentistry with one other dentist (James Nicholls).","duration":"Jul 2006 Sep 2009 3 years 3 months","duration_short":"3 years 3 months","end_date":"Sep 2009","start_date":"Jul 2006","subtitle":"James E Nicholls, DDS, Inc","title":"Dentist"}],"url":""}]', '["“Dr. Joshua Halderman is a gentle, caring, and thoughtful dentist with great bedside manner. He always puts his patient\'s concerns first with all of their treatment needs. Dr. Halderman strongly believes in continued education and strives to be the best dentist he can be.”","“I\'ve known Dr. Halderman for over 10 years. He is genuine and really goes out of his way to help others. He recently helped my determine the best route to take on an issue I was having with my tooth. I feel comfortable working with him because I feel like he has my best interst in mind, not pushing me into the service that makes the most money for him. I recommend Dr. Halderman if you need a quality dentist with integrity.”"]']### Assistant: The agent's job is to provide dental services, and today the user is reaching out to the agent because they need to schedule a smile makeover consultation.
### Human: Agent: ['Pranathi (Pree) Tipparam', "👋🏽 Hi! My name is Pranathi, but most people call me Pree. 💻 I work on the Marketing Operations team at Cisco Meraki. Currently, I am leading the rollout and adoption of a marketing-initiated sales program to build pipeline and accelerate deals. I also manage our teams' vendor relationships and on-boarding processes. When I don’t have my hands full with those, I like to pick up internal projects for the team. At the moment, I’m helping build out our internal Marketing intranet site! 🎓 Prior to Meraki, I recevied my Bachelor of Science in Marketing from Arizona State University. During this time, I completed several internships in marketing which helped to solidify my interest in the field, specifically in the tech industry. I enjoy the blend of creative and analytical work - everyday is a new challenge! ☕️ Outside of work, I like to spend my time teaching myself to create new things. Lately, I've been learning how to make espresso drinks at home (latte art included) as well as throwing basic forms on a pottery wheel! I also enjoy cooking up new recipes, watching Netflix originals, and taking walks to find the best views in the city. 📨 If you’d like to learn more about me or chat about at-home espresso, shoot me a DM - I’d love to connect!", 'Marketing Operations @ Cisco Meraki', 'Cisco Meraki', '[{"company":"Cisco Meraki","company_id":"cisco-meraki","industry":"Computer Networking","location":"San Francisco, California, United States","positions":[{"description":"","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"Cisco Meraki","title":"Marketing Operations Specialist"}],"url":"https://www.linkedin.com/company/cisco-meraki"},{"company":"Insight","company_id":"insight","location":"Tempe, Arizona, United States","positions":[{"description":"","duration":"Sep 2019 Nov 2019 3 months","duration_short":"3 months","end_date":"Nov 2019","start_date":"Sep 2019","subtitle":"Insight","title":"Marketing Analytics Intern"}],"url":"https://www.linkedin.com/company/insight"},{"company":"LiveRamp","company_id":"liveramp","location":"San Francisco, California, United States","positions":[{"description":"","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"LiveRamp","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/liveramp"},{"company":"Adobe","company_id":"adobe","location":"Tempe, Arizona, United States","positions":[{"description":"","duration":"Sep 2018 May 2019 9 months","duration_short":"9 months","end_date":"May 2019","start_date":"Sep 2018","subtitle":"Adobe","title":"Campus Ambassador"}],"url":"https://www.linkedin.com/company/adobe"},{"company":"Core Wellness, Inc","company_id":"hellocore","location":null,"positions":[{"description":"","duration":"Aug 2018 May 2019 10 months","duration_short":"10 months","end_date":"May 2019","start_date":"Aug 2018","subtitle":"Core Wellness, Inc","title":"Social Media Marketing Associate"},{"description":"","duration":"Jun 2018 Jul 2018 2 months","duration_short":"2 months","end_date":"Jul 2018","start_date":"Jun 2018","subtitle":"Core Wellness, Inc","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/hellocore"},{"company":"General Mills","company_id":"general-mills","location":"Tempe, Arizona, United States","positions":[{"description":"","duration":"Aug 2018 Mar 2019 8 months","duration_short":"8 months","end_date":"Mar 2019","start_date":"Aug 2018","subtitle":"General Mills","title":"Campus Leader"}],"url":"https://www.linkedin.com/company/general-mills"},{"company":"Ira A. Fulton Schools of Engineering at Arizona State University","company_id":"ira-a.-fulton-schools-of-engineering-at-arizona-state-university","location":"Tempe, Arizona, United States","positions":[{"description":"","duration":"Feb 2018 May 2018 4 months","duration_short":"4 months","end_date":"May 2018","start_date":"Feb 2018","subtitle":"Ira A. Fulton Schools of Engineering at Arizona State University","title":"Content Writer"}],"url":"https://www.linkedin.com/company/ira-a.-fulton-schools-of-engineering-at-arizona-state-university"},{"company":"Alpha Kappa Psi","company_id":"alpha-kappa-psi","location":"Tempe, Arizona, United States","positions":[{"description":"• Elected by chapter majority for 2 consecutive terms to serve as Vice President of Marketing for the Spring 2018 - Fall 2018 semester. • Elected by chapter majority for 2 consecutive terms to serve as Vice President of Marketing for the Spring 2018 - Fall 2018 semester.","duration":"Nov 2017 May 2018 7 months","duration_short":"7 months","end_date":"May 2018","start_date":"Nov 2017","subtitle":"Alpha Kappa Psi","title":"Vice President of Marketing"}],"url":"https://www.linkedin.com/company/alpha-kappa-psi"},{"company":"Circles.io","company_id":"circles.io","location":"Los Altos, California, United States","positions":[{"description":"","duration":"May 2017 Sep 2017 5 months","duration_short":"5 months","end_date":"Sep 2017","start_date":"May 2017","subtitle":"Circles.io","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/circles.io"}]', '["Emily Liang “I’d recommend Pree in a heartbeat. I managed Pree while she was a summer intern at LiveRamp, and I was thoroughly impressed by her tenacity, ability to execute, and endless curiosity. She took on projects with enthusiasm, learned new skills and programs quickly, and always delivered great work. Plus she’s simply a pleasure to work with. Pree is very well-rounded and able to successfully execute projects from creative to analytical, making her a valuable asset to any team.”","Sara B. “I had the pleasure of working with Pree as an intern at Insight. I was primarily responsible for training Pree and evaluating her work. Pree was a very fast learner, despite our complicated data set and learning technical concepts of which she had no direct exposure previously. She asked thoughtful, clarifying questions throughout and I frequently found myself having to explaining requests only once. In addition to being very technical, Pree is also very organized and a clear and thorough communicator. I am very fortunate to have worked with such a well-rounded and pleasant young professional. Pree would be a significant and productive asset for any organization.”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to lead the rollout and adoption of a marketing-initiated sales program at Cisco Meraki, and today the user is reaching out to the agent because they need assistance with integrating Apple products into their marketing strategy.
### Human: Agent: ['Arvin Pineda', 'Over 21 years of professional Information Technology experience including:•Specialized in database programming and web development.•Extensive experience in managing and supporting information systems.•Strong technical background with training and project management skills.•Experienced in VB, Java, COBOL, Crystal Reports, SQR, and PeopleCode.•Experienced with the following types of application systems: financial accounting and reporting, human resources and payroll.•Advanced PeopleSoft technical skills include: the complete PeopleTools suite, Application Server Configuration and Administration, Database Administration.•Advanced PeopleSoft functional skills include: Human Resources / Base Benefits / Benefits Administration / Cobra / North American Payroll, and Payroll Interface.', 'Conversion and Parallel Testing at Kaiser Permanente', 'Kaiser Permanente', '[{"company":"Kaiser Permanente","company_id":"kaiser-permanente","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Sep 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Sep 2017","subtitle":"Kaiser Permanente","title":"Conversion/Parallel Testing Consultant"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"G.E.P. Solutions, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"G.E.P. Solutions, Inc.","title":"Principal Consultant"}],"url":""},{"company":"Ascension","company_id":"ascensionorg","location":"","positions":[{"description":"","duration":"Nov 2011 Sep 2017 5 years 11 months","duration_short":"5 years 11 months","end_date":"Sep 2017","start_date":"Nov 2011","subtitle":"Ascension","title":"PeopleSoft Technical/Functional Consultant"}],"url":"https://www.linkedin.com/company/ascensionorg"},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"","positions":[{"description":"","duration":"Aug 2009 Sep 2011 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2011","start_date":"Aug 2009","subtitle":"Kaiser Permanente","title":"PeopleSoft Consultant"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"Robert Half International","company_id":"robert-half-international","location":"","positions":[{"description":"","duration":"Nov 2008 Aug 2009 10 months","duration_short":"10 months","end_date":"Aug 2009","start_date":"Nov 2008","subtitle":"Robert Half International","title":"PeopleSoft Consultant"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Citi Residential Lending","company_id":"citi-residential-lending","location":"","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Citi Residential Lending","title":"Supervisor"}],"url":"https://www.linkedin.com/company/citi-residential-lending"},{"company":"ACC Capital Holdings","company_id":"acc-capital-holdings","location":"","positions":[{"description":"","duration":"Dec 2003 Aug 2007 3 years 9 months","duration_short":"3 years 9 months","end_date":"Aug 2007","start_date":"Dec 2003","subtitle":"ACC Capital Holdings","title":"HRIS Technical Supervisor"}],"url":"https://www.linkedin.com/company/acc-capital-holdings"},{"company":"Novydia","company_id":null,"location":"","positions":[{"description":"","duration":"May 2002 Dec 2003 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2003","start_date":"May 2002","subtitle":"Novydia","title":"Senior Consultant"}],"url":""},{"company":"The Aguila Consulting Group","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1999 May 2002 3 years","duration_short":"3 years","end_date":"May 2002","start_date":"Jun 1999","subtitle":"The Aguila Consulting Group","title":"Senior Consultant"}],"url":""}]', '["Kristine Williams “Arvin is highly skilled, motivated and dependable. I worked very closely with Arvin on multiple projects and could always rely on him to solve problems and develop creative solutions. He is one of the very best technical resources I have ever had the pleasure of working with.”","Madhu Merugumala “Arvin is an excellent employee, extremely committed to his work and willing to go the extra mile when needed. I highly recommend him to any future employer!”"]'] User: ['Keith A. Nichols', "I am an accomplished Digital Marketing Professional with over 20 years' experience executing digital marketing strategy and programs in both client and agency roles. I have a proven record of expanding business and building consumer and brand relationships. I have also executed integrated digital marketing programs globally and am skillful in defining digital marketing audiences and segments for integrated on and offline campaigns.", 'Digital Marketing Professional - Educator - Speaker', 'Sekisui Diagnostics, LLC', '[{"company":"Sekisui Diagnostics, LLC","company_id":"sekisui-diagnostics-llc","industry":"Medical Equipment Manufacturing","location":"","positions":[{"description":"","duration":"May 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Sekisui Diagnostics, LLC","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/sekisui-diagnostics-llc"},{"company":"San Diego State University","company_id":"san-diego-state-university","location":"San Diego, California, United States","positions":[{"description":"Providing Students the skills & traits necessary to be excellent digital marketing professionals Providing Students the skills & traits necessary to be excellent digital marketing professionals","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"San Diego State University","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/san-diego-state-university"}]', '["Trish Arellano “Keith brings a wealth of knowledge, hard work, positivity and humor to his role, which enables him to effectively collaborate with internal, external and cross-functional teams for optimal results. He well understands and manages the balance of performance and cost effectiveness in the paid digital arena, and he comfortably spans the spectrum of leadership and hands on expertise. A solid member of any marketing group, I highly recommend Keith, and I’d be happy to have him on my team again in the future!”","Shannon Robinson “Just have to say, I love having Keith on my team. I don\'t think a more positive and \\"bright side\\" looking person you will meet. He\'s always willing to take time out of his busy schedule to answer questions or help with a project. Keith knows his stuff (paid search marketing) and is always looking for ways to improve and broaden his skill set. Like most of us in corporate marketing, Keith really knows how to roll with the punches. He understands the importance of SEO and SEM working together, and how by working together we are able to improve ROI for all of our business units. What more can I say? Keith\'s the bomb and I\'m so glad to have met him and continue to enjoy working with him.”"]']### Assistant: The agent's job is to manage and support information systems, and today the agent is reaching out to the user because they need to collaborate on defining digital marketing audiences for an integrated on and offline campaign.
### Human: Agent: ['Brian C.', '• Product Analyst / Product Owner proficiency representing voice of the customer to the IT team, document requirements as user stories with acceptance criteria; agile methodologies, UI design, business rules harvesting, collaboration, business analysis, requirements traceability, troubleshooting.• Product Manager experience working with clients to solve business problems, propose solutions, plan roadmap based on competing priorities; presentation and meeting facilitation, mock-ups, process improvement, project management, data analysis.• Quality Assurance expert with broad range of manual and automated testing experience including extensive user acceptance testing (UAT) and DevOps knowledge (15 years).', 'Product Owner, ACPMPO, CSM', 'Fidelity Investments', '[{"company":"Fidelity Investments","company_id":"fidelity-investments","industry":"Financial Services","location":"Durham, North Carolina, United States","positions":[{"description":"Facilitate process changes and engineering solutions in support of Enterprise Cybersecurity (ECS) Vendor Security vendor technology reviews (VTR) of third-party vendors. Facilitate process changes and engineering solutions in support of Enterprise Cybersecurity (ECS) Vendor Security vendor technology reviews (VTR) of third-party vendors.","duration":"Apr 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Fidelity Investments","title":"Product Analyst"}],"url":"https://www.linkedin.com/company/fidelity-investments"},{"company":"Sensus","company_id":"sensus","location":"Morrisville, NC","positions":[{"description":"Implemented agile process while leading three engineering teams supporting product’s first product owner role in a traditional metering hardware and firmware device-based organization. Implemented agile process while leading three engineering teams supporting product’s first product owner role in a traditional metering hardware and firmware device-based organization.","duration":"Feb 2020 Apr 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2021","start_date":"Feb 2020","subtitle":"Sensus","title":"Product Owner / Scrum Master"}],"url":"https://www.linkedin.com/company/sensus"},{"company":"TigerRisk Partners","company_id":"tigerrisk-partners","location":"Morrisville, NC","positions":[{"description":"IT product manager for company’s primary revenue-producing product; supported customers and defined new requirements for development team. Laid off when role was moved to London. IT product manager for company’s primary revenue-producing product; supported customers and defined new requirements for development team. Laid off when role was moved to London.","duration":"Mar 2019 Dec 2019 10 months","duration_short":"10 months","end_date":"Dec 2019","start_date":"Mar 2019","subtitle":"TigerRisk Partners","title":"Product Manager / Scrum Master"}],"url":"https://www.linkedin.com/company/tigerrisk-partners"},{"company":"Railinc Corp.","company_id":"railinc","location":null,"positions":[{"description":"Product owner for railroad industry applications for tracking, financial, and compliance; led new projects and ongoing maintenance in an agile environment.","duration":"Sep 2017 Jan 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2019","start_date":"Sep 2017","subtitle":"Railinc Corp.","title":"Sr. Business Analyst"},{"description":"Led an enterprise initiative to increase business enablement, product quality, expand industry expertise, and reduce total cost of ownership. The company-wide overhaul of business requirements consisted of harvesting existing, and capturing greenfield, business rules and process logic into BVMS, and creating concept models, terms and definitions, rules and decision tables.","duration":"Nov 2014 Oct 2017 3 years","duration_short":"3 years","end_date":"Oct 2017","start_date":"Nov 2014","subtitle":"Railinc Corp.","title":"Manager, Business Rules and Process Management"},{"description":"Oversaw 14 QA resources supporting six project managers, six product managers and their teams.","duration":"Sep 2012 Nov 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2014","start_date":"Sep 2012","subtitle":"Railinc Corp.","title":"Test Manager"},{"description":"","duration":"May 2010 Aug 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2012","start_date":"May 2010","subtitle":"Railinc Corp.","title":"Sr. QA Engineer"}],"url":"https://www.linkedin.com/company/railinc"},{"company":"Excellus BCBS","company_id":"excellusbcbs","location":"","positions":[{"description":"Represented Finance and Treasury department’s huge transformation project transitioning multiple legacy healthcare systems to Facets application, touching all EHP businesses, leading an overseas test team.• Worked with senior Finance and Treasury managers to gather business requirements• Presented test approach, lead and trained business users in UAT training sessions Represented Finance and Treasury department’s huge transformation project transitioning multiple legacy healthcare systems to Facets application, touching all EHP businesses, leading an overseas test team.• Worked with senior Finance and Treasury managers to gather business requirements• Presented test approach, lead and trained business users in UAT training sessions","duration":"Nov 2008 Nov 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2009","start_date":"Nov 2008","subtitle":"Excellus BCBS","title":"QA Test Lead"}],"url":"https://www.linkedin.com/company/excellusbcbs"},{"company":"Questcon Technologies","company_id":"questcon-technologies","location":"Greensboro, NC","positions":[{"description":"QA Lead – MIT University Thalia digital media file projectQA Lead – GSI Commerce EDI flat files from mainframe project (850, 855, 860, 856, 810) QA Lead – MIT University Thalia digital media file projectQA Lead – GSI Commerce EDI flat files from mainframe project (850, 855, 860, 856, 810)","duration":"Jul 2007 Aug 2008 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2008","start_date":"Jul 2007","subtitle":"Questcon Technologies","title":"QA Test Lead"}],"url":"https://www.linkedin.com/company/questcon-technologies"},{"company":"Graphik Dimensions","company_id":"graphik-dimensions-ltd-","location":"High Point, NC","positions":[{"description":"Gathered, defined and project managed requirements for manufacturing business with B2C website, aligned management, IT staff and company owners, and facilitated testing and production deployments. Gathered, defined and project managed requirements for manufacturing business with B2C website, aligned management, IT staff and company owners, and facilitated testing and production deployments.","duration":"Aug 2006 Jul 2007 1 year","duration_short":"1 year","end_date":"Jul 2007","start_date":"Aug 2006","subtitle":"Graphik Dimensions","title":"Business Analyst / Project Manager"}],"url":"https://www.linkedin.com/company/graphik-dimensions-ltd-"}]', '["Alex Pritchett “Brian has a passion for truly understanding how things work, and he possesses a keen attention to detail that helps deliver high-quality products. We worked together on two highly-technical systems migration projects that required heavy research, documentation, and testing. By nature, it was a tedious and difficult process, but working with Brian made it both rewarding and fun. In addition to his business skill set, Brian also has a very artistic side that is often rare to find in a technical workplace. This, I\'m sure, could translate into other, perhaps undiscovered, skills like design and UX/UI. ”","Max Lybbert “Brian not only did a great job ferreting out bugs and UI problems, but also (1) did a great job training me, and (2) did a great job keeping the work tempo up with the developers. Now that I am a developer (at another company) I realize how much an effect the QA department can have on meeting schedules.”"]'] User: ['Terra Tateyama', 'Experienced Software Quality Assurance Test Engineer with a demonstrated history of working in the computer software industry. Skilled in SQL, Web Applications, Sales, Agile Methodologies, and Customer Relationship Management (CRM). Strong quality assurance professional graduated from Westminster College.', 'Scrum Master, Project Manager at MasterControl', 'MasterControl', '[{"company":"MasterControl","company_id":"mastercontrol","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Apr 2022","subtitle":"MasterControl","title":"Scrum Master, Project Manager"},{"description":"","duration":"Feb 2015 May 2022 7 years 4 months","duration_short":"7 years 4 months","end_date":"May 2022","start_date":"Feb 2015","subtitle":"MasterControl","title":"Software Quality Engineer III"},{"description":"","duration":"Jun 2019 Mar 2020 10 months","duration_short":"10 months","end_date":"Mar 2020","start_date":"Jun 2019","subtitle":"MasterControl","title":"Scrum Master"}],"url":"https://www.linkedin.com/company/mastercontrol"},{"company":"MC Research Labs","company_id":"mc-research-labs","location":null,"positions":[{"description":"","duration":"Jun 2018 Jan 2022 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2022","start_date":"Jun 2018","subtitle":"MC Research Labs","title":"Software Quality Engineer III"},{"description":"","duration":"Jun 2019 Mar 2020 10 months","duration_short":"10 months","end_date":"Mar 2020","start_date":"Jun 2019","subtitle":"MC Research Labs","title":"Scrum Master"}],"url":"https://www.linkedin.com/company/mc-research-labs"},{"company":"COMPanion Corporation","company_id":"companion-corporation","location":"","positions":[{"description":"","duration":"Sep 2007 Feb 2015 7 years 6 months","duration_short":"7 years 6 months","end_date":"Feb 2015","start_date":"Sep 2007","subtitle":"COMPanion Corporation","title":"Quality Assurance Staff"}],"url":"https://www.linkedin.com/company/companion-corporation"}]', '["Paul Wilhelm “I\'ve known Terra for a few years now, both when she was a Scrum Master, a Quality Engineer, and also when we asked her to take over as an Engineering Manager for half a year (which she did amazingly well). In every position, she\'s stepped in proactively with an attitude of \\"how can I help\\". She helps make our organization better in every way. She aligns with the company goals, empowers others with whom she works, and she constantly has positive mindset. She doesn\'t get caught up in politics - instead, she chooses to spend her time building bridges, not canyons. You could randomly drop Terra anywhere in any organization and have immediate positive growth. People like Terra are hard to come by. I wouldn\'t be writing this recommendation if I didn\'t truly recommend her.”","Brent Page “Terra is one of the most organized, meticulous, conscientious, intelligent and empathetic people I know and her work product and working relationships demonstrate that to a \'T\'. Because of her leadership skills, Terra was asked to fill in as the engineering manager for her team while the actual manager was out for over three months. She performed the duties and tasks of the manager impeccably as well as completing all of her assigned work without the least degradation to her work product. Her team absolutely loved having her at the helm. She is a person I know I can trust implicitly when a job needs to be completed on-time and to perfection.”"]']### Assistant: The agent's job is to gather business requirements and document user stories for IT projects, while the user is reaching out to the agent because they need assistance in improving their software quality assurance processes and implementing agile methodologies.
### Human: Agent: ['Gavin Rivers', "I am aspiring to drive growth and improve operations through technology in business. I'm an experienced supervisor with demonstrated history of working in the restaurant industry, and expanding knowledge of the construction industry by administrating ticketing systems for RedTeam software. I've acquired extensive knowledge on Microsoft Office Suites, implementation of systems, and business management.", 'Technology Workflow Specialist at Wharton-Smith, Inc.', 'Wharton-Smith, Inc.', '[{"company":"Wharton-Smith, Inc.","company_id":"wharton-smith-inc-","industry":"Construction","location":"Sanford, Florida, United States","positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Wharton-Smith, Inc.","title":"Technology Workflow Specialist"}],"url":"https://www.linkedin.com/company/wharton-smith-inc-"},{"company":"Chick-fil-A-Franchise","company_id":"chick-fil-a-franchise","location":null,"positions":[{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Chick-fil-A-Franchise","title":"Kitchen Coordinator"},{"description":"","duration":"Nov 2018 Jan 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2020","start_date":"Nov 2018","subtitle":"Chick-fil-A-Franchise","title":"Team Leader"},{"description":"","duration":"Feb 2018 Nov 2018 10 months","duration_short":"10 months","end_date":"Nov 2018","start_date":"Feb 2018","subtitle":"Chick-fil-A-Franchise","title":"Team Member"}],"url":"https://www.linkedin.com/company/chick-fil-a-franchise"}]', '["Ryan Tetreault “I had the honor of working with a Team Leader that was both my mentor and friend. Gavin and I worked alongside each other for over a year at Chick-Fil-A, and he has never ceased to amaze me. Gavin has a relentless motor with a passion for keeping his cool while working through a rush under constant pressure. Gavin is a strong leader with a keen ability to coach and elevate his peers to the next level. I strongly believe that Gavin would be a key asset to any company who is searching for a strong leader with a craving for high performance.”","Joshua House “Gavin is a great leader who is very intellectual in his planning and organizing with a strong skillset to hold his own and is able to teach his skills to those who need learning. He’s very pleasant to work with and is a great teammate who can balance working hard and being personable at work.”"]'] User: ['LeAnn Gfrerer', 'LeAnn is a local, highly accomplished, energetic and driven Leader. What can I offer you as a “highly regarded” partner: ✔ Trusted Advisor ✔ Strong Communication ✔ Excellent Customer Service ✔ Responsiveness ✔ Follow-through second-to-none ✔ Extensive cross-industry expertise', 'Client Engagement Director', 'TALENT Software Services', '[{"company":"TALENT Software Services","company_id":"talent-software-services","industry":"IT Services and IT Consulting","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Founded in 1987 and headquartered in Minneapolis, Talent Software Services is a Certified Service Disabled Veteran-Owned Small Business (SDVOB) providing IT \\"TALENT\\" and beyond to the local Minneapolis market and nationally. I am Champion of the Customer Experience to ensure stellar Customer Service and overall Customer Satisfaction, and am actively engaged with Clients to position myself and Talent Software Services as a leading \\"trusted adviser\\" and your personalized go-to IT \\"TALENT\\" and beyond Specialist. Process improvement, Innovation and Communication are integral and main ingredients in all I do. Talent is committed to hiring Veterans and connecting Veterans with employers who value their skills, attitude and experience. Talent has built strong relationships \\"second-to-none\\" nationwide with the Veteran community and we focus on matching Veterans to the right opportunities.TALENT Software Services is honored to have earned the 2020 Military Friendly® Employers designation.Through our Veteran Talent Search (VTS) program, we provide support, mentoring and training opportunities for our Veterans. Our VTS team is able to partner with Clients to create specific programs which would include the initial training for Veterans followed by industry and company-specific training until placed at Client sites., It is an \\"honor-to-give-back\\" in a small way to our Veterans.TALENT is where top Twin Cities IT TALENT and beyond find their value in their respective local marketplaces.","duration":"Jul 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jul 2019","subtitle":"TALENT Software Services","title":"♦Client Engagement Director♦"}],"url":"https://www.linkedin.com/company/talent-software-services"}]', '["LinkedIn User “ LeAnn Gfrerer #Kudos It\'s incredible how often you exceed expectations #GoingAboveAndBeyond Thank you so much LeAnn Gfrerer for being there to answering all my questions and resolving all the issues. Since you joined #talentsoft it is awesome experience to work with you. You are always available to help your resources. Your interpersonal communication makes it easy for a resource to understand the situation better. LeAnn is one of the best Accounts Manager I have worked with. She is an #incredible leader and sincerely help her consultants. I really appreciate her feedback from the client and her support. Since she joined #talentsoft I see a big change and I highly #recommend LeAnn.”","Jarvis Edongnek “I work for LeAnn, while she worked as the sales Director at Charter Solutions. We worked on the improving their Salesforce instance to suit more with their internal process. LeAnn\'s knowledge and thoroughness is second to none. She was on point with what she wanted and how to present it. She supervised the product with a lot of enthusiasm and interest. She was available for support at any time you needed her. It was a joy to work for her. I highly recommend LeAnn for greater positions in a sales environment.”"]']### Assistant: The agent's job is to serve as a Client Engagement Director at TALENT Software Services, and today, the user is reaching out to the agent because they need assistance in improving operations and driving growth through technology in their business.
### Human: Agent: ['Arunkumar Desai', '9 years of experience in analysis, design, development, documentation, implementing and testing of software systems in Java, J2EE and Internet technologies. Strong experience in Spring Framework such as Spring, IOC. Strong hands - on experience with Spring Boot. Experience in using build/deploy tools such as Jenkins, Docker and OpenShift for Continuous Integration & Deployment for Microservices. Good experience in developing Web Services SOAP, WSDL, RESTful WS. Experience in core Java-Multithreading, collections and JDBC. Hands on experience with Telecom products such ATCA for CDMA, High Availability systems, FCAPS, Linux platforms, RedHat Security etc. Strong Knowledge on Application Development using Software Development Life Cycle SDLC using various methodologies like Waterfall, Agile/Scrum. Excellent team player with good analytical, strategic planning and interpersonal and communication skills. Highly motivated, enthusiastic and self-starter. Technical Lead with a passion for designing and implementing enterprise components for various multi-tiered client-server applications. Play an active role in championing AGILE best practices with a strong commitment to process improvement, continuous integration, automated deployment and testing. Developed platform level security api for applications to use it for Root login Access Management and security management on RHEL OS and automation suite. Specialties: Java core and server back-end development, Micro Services, Problem Solving. Expertise:Java, Spring Enterprise, Web Services, Oracle, RHEL', 'Senior Software Engineer at Dell EMC', 'Dell Technologies', '[{"company":"Dell Technologies","company_id":"delltechnologies","industry":"IT Services and IT Consulting","location":"United States","positions":[{"description":"","duration":"Nov 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Dell Technologies","title":"Software Senior Engineer"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Kforce Inc","company_id":"kforce","location":"United States","positions":[{"description":"","duration":"Aug 2021 Nov 2021 4 months","duration_short":"4 months","end_date":"Nov 2021","start_date":"Aug 2021","subtitle":"Kforce Inc","title":"Advanced Software Developer"}],"url":"https://www.linkedin.com/company/kforce"},{"company":"Google","company_id":"google","location":"United States","positions":[{"description":"","duration":"Oct 2020 Aug 2021 11 months","duration_short":"11 months","end_date":"Aug 2021","start_date":"Oct 2020","subtitle":"Google","title":"Software Application Developer"}],"url":"https://www.linkedin.com/company/google"},{"company":"HCL Technologies","company_id":"hcl-technologies","location":"Austin, Texas Area","positions":[{"description":"Development of micro-services with Spring boot to replace existing ODSI based SOAP and RESTFul web services. Development of struts application to enhance the new functionality for Network Map.SOAP based service operation development on SMP platformDesign, development and support the features developed for the ATCA applications. Development of micro-services with Spring boot to replace existing ODSI based SOAP and RESTFul web services. Development of struts application to enhance the new functionality for Network Map.SOAP based service operation development on SMP platformDesign, development and support the features developed for the ATCA applications.","duration":"Aug 2014 Aug 2021 7 years 1 month","duration_short":"7 years 1 month","end_date":"Aug 2021","start_date":"Aug 2014","subtitle":"HCL Technologies","title":"Senior Technical Lead"}],"url":"https://www.linkedin.com/company/hcl-technologies"},{"company":"Nokia","company_id":"nokia","location":null,"positions":[{"description":"","duration":"Aug 2014 Sep 2020 6 years 2 months","duration_short":"6 years 2 months","end_date":"Sep 2020","start_date":"Aug 2014","subtitle":"Nokia","title":"Lead Java Developer"},{"description":"Development of security features with Root Login Access Management on RHEL.Development of Gatekeeper automation suiteDevelopment of Software upgrade tool.Development of various tool that will help regression tests.","duration":"Jul 2012 Jul 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2014","start_date":"Jul 2012","subtitle":"Alcatel-Lucent","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/nokia"},{"company":"Strumsoft Inc.","company_id":"strumsoft-inc.","location":"bangalore","positions":[{"description":"Java developer. Java developer.","duration":"Feb 2010 Sep 2010 8 months","duration_short":"8 months","end_date":"Sep 2010","start_date":"Feb 2010","subtitle":"Strumsoft Inc.","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/strumsoft-inc."}]', '["Deepak Ladwa “Arun is a fantastic & very easy-going person to work with, great employee with a very strong problem solving skills. He is an great asset to any company.”","Jyoti P “Arun worked with me for almost 3 years at Alcatel-Lucent and HCL. He has exceptional problem solving capabilities. Very good inter personal skills. Highly competent in designing, implementing and delivering efficient solutions. Proficient at multiple programming languages like C, Java and also at scripting languages. Surely a difference maker.”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide technical expertise and support for software systems, and today the user is reaching out to the agent because they need assistance with data analysis and IT strategy.
### Human: Agent: ['Ben Smith', 'For over 14 years I have used my broad skill set to deliver detailed and cohesive design solutions across many forms of media. I strive to research, consider and challenge every design problem in order to create the most engaging user experience possible.', 'Senior Designer', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Sep 2016 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Microsoft","title":"Senior Designer"},{"description":"• Deliver designs to support the UI components for the release of Dynamics AX7 as well as future releases• Design, deliver and access quality of completed specs for UI components, and update as needed based on research data collected• Provide design and research support for the Dynamics product teams• Work with UX researchers to create a research plan for scenarios• Work with brand and marketing team to successfully brand Dynamics AX• Run and organize critique sessions across team sites","duration":"Oct 2013 Sep 2016 3 years","duration_short":"3 years","end_date":"Sep 2016","start_date":"Oct 2013","subtitle":"Microsoft","title":"UX Designer II"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Alere Wellbeing","company_id":"alere-wellbeing","location":null,"positions":[{"description":"• Brainstorm, conceptualize and wireframe UX flows• Communicate and present design ideas and solutions across multiple teams and senior management• Create high fidelity UI designs on various projects including web, internal coaching, and mobile applications for both the Quit for Life and Weight Talk programs• Build interactive prototypes for both web and mobile applications• Collaborate with product managers to develop user stories for new features and ultimately deliver consistent user experiences for participants• Develop style guidelines and redline documentation for developers to maintain consistency throughout the product• Work with developers on content and UI specific bug items","duration":"2012 Oct 2013 1 year","duration_short":"1 year","end_date":"Oct 2013","start_date":"2012","subtitle":"Alere Wellbeing","title":"Senior User Experience Designer"},{"description":"• Managed a team of designers and effectively set performance goals to ensure quality of the team• Managed the designs for all email communications involved throughout the company including B2B, product, and recruitment• Initiated and setup internal processes for project requests from outside departments and streamlined the teams\' workflow• Managed and assigned all incoming design projects to insure deadlines were met• Actively participated in the recruitment process for the design team• Collaborated with the Sr. Creative Director on new design initiatives• Created graphics and design solutions across our social media accounts with a remote team• Worked alongside sales and client services to design proposals and recruitment materials for our programs","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Alere Wellbeing","title":"Senior Design Manager"},{"description":"• Mentored and led individual designers to effectively design materials for B2B, B2C and product areas of the company• Actively participated in the recruitment process for the design team• Extensive print design across both B2B and B2C channels including magazine ads, direct mail and promotional materials• Storyboarded and designed interactive e-learning modules for the company\'s Quit For Life and Weight Talk programs• Designed and developed online advertising for the company and its products","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Alere Wellbeing","title":"Lead Designer"},{"description":"• Designed program specific sales and participant facing materials for clients including Microsoft, REI, and Boeing• Designed and developed online advertising for the company and its products• Worked with marketing to design and develop large scale campaigns","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Alere Wellbeing","title":"Associate Graphic Designer"}],"url":"https://www.linkedin.com/company/alere-wellbeing"},{"company":"Procard Systems Inc.","company_id":null,"location":"","positions":[{"description":"• Designed custom digital products for both individual and corporate level clients including Fidelity National Financial and Chicago Title• UI/UX Design across multiple e-commerce websites• Worked alongside the CEO to build brand and marketing efforts for the company and managed plans accordingly • Worked closely with developers on creating streamlined flows for an interactive direct mail design platform • Designed custom digital products for both individual and corporate level clients including Fidelity National Financial and Chicago Title• UI/UX Design across multiple e-commerce websites• Worked alongside the CEO to build brand and marketing efforts for the company and managed plans accordingly • Worked closely with developers on creating streamlined flows for an interactive direct mail design platform","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Procard Systems Inc.","title":"Graphic Designer"}],"url":""}]', '["Vad P. “I was privileged to work with Ben on multiple great projects at Alere. Ben is amazing and professional UX designer with innovation in his DNA. I was very impressed with his solid User Experience vision, attention to details in Interaction Design, in-depth knowledge in User Interface Design. I would highly recommend Ben to any company in need of superior UX designer!”","Melissa Blair “I worked with Ben at Alere Wellbeing for nearly 5 years. From the beginning, I was impressed with his infectious positive attitude and his willingness to help others. He is a very sharp, conscientious and talented designer, and he has the ability to handle anything that comes his way. Ben\'s easygoing attitude, sense of humor and design expertise always made him a pleasure to work with, and I strongly recommend him to anyone looking for an excellent designer to add to their team.”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to provide design solutions and create engaging user experiences, and today the user is reaching out to the agent because they need assistance in optimizing their website and improving online marketing strategies.
### Human: Agent: ['John Domby', 'Specialties: Lender representation in commercial mortgage loan origination, servicing, secondary market transactions, and related matters.', 'Partner at Katten Muchin Rosenman LLP', 'Katten', '[{"company":"Katten","company_id":null,"location":"Charlotte, NC","positions":[{"description":"Finance and Banking practice. Represent lenders in connection with a variety of real estate loan transactions, with an emphasis on origination of CMBS loans and bridge loans for rehabilitation/repositioning of stabilizing commercial properties. Finance and Banking practice. Represent lenders in connection with a variety of real estate loan transactions, with an emphasis on origination of CMBS loans and bridge loans for rehabilitation/repositioning of stabilizing commercial properties.","duration":"Aug 2013 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Katten","title":"Partner"}],"url":""},{"company":"Winstead PC","company_id":"winstead-pc","location":"","positions":[{"description":"Finance and Banking practice. Represent lenders in connection with a variety of real estate loan transactions.Represent servicing groups in connection with loan workouts, restructurings, and related matters. Finance and Banking practice. Represent lenders in connection with a variety of real estate loan transactions.Represent servicing groups in connection with loan workouts, restructurings, and related matters.","duration":"Nov 2010 Jul 2013 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2013","start_date":"Nov 2010","subtitle":"Winstead PC","title":"Associate"}],"url":"https://www.linkedin.com/company/winstead-pc"},{"company":"Rayburn, Cooper & Durham, P.A.","company_id":"rayburn-cooper-&-durham-p.a.","location":"","positions":[{"description":"Corporate and transactional practice representing business clients. Corporate and transactional practice representing business clients.","duration":"Aug 2009 Nov 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2010","start_date":"Aug 2009","subtitle":"Rayburn, Cooper & Durham, P.A.","title":"Associate"}],"url":"https://www.linkedin.com/company/rayburn-cooper-&-durham-p.a."},{"company":"Cadwalader, Wickersham & Taft LLP","company_id":"cadwalader-wickersham-&-taft-llp","location":"","positions":[{"description":"Represented insitutional lenders in connection with a variety of commercial real estate and mezzanine loan transactions ranging in size up to $5 billion, including origination of mortgage and mezzanine loans, whole loan sales, loan splitting and participations and diligence review of loans intended for securitization. Supervised and mentored junior associates and paralegals in connection with document preparation and loan closing.Represented servicing groups of insitutional lenders in connection with loan workouts, assumptions, extensions, partial property releases and related matters.Drafted and negotiated leases, including ground leases and master leases. Reviewed, drafted, analyzed and negotiated corporate governance documents. Structured entities to mitigate bankruptcy-related risks. Represented lenders in multi-million dollar debtor-in-possession financing. Represented lenders in whole loan sales to both Fannie Mae and Freddie Mac.","duration":"Aug 2004 Jan 2009 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 2009","start_date":"Aug 2004","subtitle":"Cadwalader, Wickersham & Taft LLP","title":"Associate"}],"url":"https://www.linkedin.com/company/cadwalader-wickersham-&-taft-llp"}]', '["David Iacuzio “John is an extremely intelligent individual that produces the highest quality work. He learns quickly and is adept at applying his knowledge in creative ways. The clients we worked for all respected John\'s opinion and relied on his talents. He is a pleasure to work with and I highly recommend him to any employer.”","John \\"Brody\\" Broderick “John Domby is one of the finest attorneys that I have had the pleasure of working with (both as a co-worker and, later, as a client). His dedicated work ethic and ability to navigate difficult situations engenders fierce loyalty from his clients. John uses well-reasoned arguments grounded in expertise (as opposed to pomp and bullying) to push deals past stoppage points and closer to closings. As a result, parties on both sides of the transactions that he worked on would frequently request to work with John again. John would be a great asset to any team.”"]'] User: ['Dick Modzeleski', 'I have been in the real estate field for 40 years and understand what the needs of the public are, I have seen every situation with economic problems and the highs and the lows so when it comes to looking for the straight answers and getting your needs met than call me anytime. 24/7 and I will help you one way or the other.', 'Owner Broker Rainbow Funding & Realty', 'Rainbow Funding & Realty', '[{"company":"Rainbow Funding & Realty","company_id":null,"location":"6658 Thornton Ave. Newark Ca.","positions":[{"description":"Real Estae Loans Sales and Short Sales Real Estae Loans Sales and Short Sales","duration":"Aug 1981 - Present 40 years 5 months","duration_short":"40 years 5 months","end_date":"Present","start_date":"Aug 1981","subtitle":"Rainbow Funding & Realty","title":"Owner Broker"}],"url":""}]', '["Robert P. Lutz, Retired “I would like to recognize and recommend the outstanding service, professionalism and most importantly the expertise of Dick Modzeleski at RAINBOW FUNDING & REALTY. Dick is the consummate real estate professional. With more than 30 years experience, Dick\'s outstanding people skills combined with his honesty, loyalty, hard work and integrity has earned him the accolades of countless clients. It is readily apparent that Dick\'s number one concern is to provide excellent, dependable service. Dick faithfully works hard to get the best possible mortgage financing for his clients. He understands full well that if he doesn\'t, someone else in the mortgage business most likely will. The bottom line is, Dick will always find the best financing for his client, even when others can\'t. As in any market though, circumstances can and do change. Financing terms that seem ideal one year may become even more attractive the next. Occasionally, the opposite may be true as well, depending on the fickle whims of the market. Dick is very personable, easy to get along with and he truly cares. He takes away the stress of home buying and mortgage refinancing because you always know he is going to keep working for you until your transaction closes, and afterward as well. Dick has been a huge asset to me. I have found he is always there when you need him, and more than willing to go the extra mile. If you want the utmost in integrity, reliability, and the benefit and experience of a friendly 30-year real estate professional, call Dick Modzeleski.”","Jerry Burkeen “Dick is a great person to work with. He quickly became a friend as we worked together on different projects. I felt like Dick had my personal goals as a priority in all of our interactions. I would recommend him first and foremost.”"]']### Assistant: The agent's job is to provide real estate loan sales and short sales, and today the user is reaching out to the agent because they need assistance in obtaining mortgage financing for their property.
### Human: Agent: ['Beverly Brandt', 'Since 1987, I have been a professor of design history at Arizona State University. I retired in May 2014, and am currently a Professor Emerita. I have taught courses on the history of interiors, furniture, decorative arts, and textiles from the ancient periods to the present and a graduate seminar in design criticism. An expert on the Arts & Crafts movement, I published "The Craftsman & The Critic: Defining Usefulness and Beauty in Arts and Crafts-Era Boston" (University of Massachusetts Press, 2009). I write and lecture regularly on contemporary craft as well as design history. I continue to serve as a mentor in The Design School\'s MSD, PhD, and MIA (Master of Interior Architecture) programs. I have also been the Faculty Honors Advisor in Interior Design for Barrett, the Honors College. In my retirement, I am teaching an Osher Lifelong Learning course, writing the first of a series of murder mysteries, painting, and starting a small design/ antiques/ vintage/ recycle-repurpose business. Specialties: Design history, theory & criticism; the Arts & Crafts movement; interior design history; sketching, drawing, watercolor and rendering; creative writing', 'Professor Emerita at Arizona State University', 'Arizona State University', '[{"company":"Arizona State University","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2014 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Arizona State University","title":"Professor Emerita"}],"url":""},{"company":"Arizona State University","company_id":"arizona-state-university","location":"","positions":[{"description":"I teach courses on design history, theory, and criticism, at the undergraduate, Master\'s, and doctoral levels. I teach courses on design history, theory, and criticism, at the undergraduate, Master\'s, and doctoral levels.","duration":"Aug 1987 May 2014 26 years 10 months","duration_short":"26 years 10 months","end_date":"May 2014","start_date":"Aug 1987","subtitle":"Arizona State University","title":"Professor"}],"url":"https://www.linkedin.com/company/arizona-state-university"},{"company":"Iowa State University","company_id":"iowastateu","location":"","positions":[{"description":"I taught courses in design history and architectural illustration. I taught courses in design history and architectural illustration.","duration":"Aug 1984 May 1987 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 1987","start_date":"Aug 1984","subtitle":"Iowa State University","title":"Assistant Professor"}],"url":"https://www.linkedin.com/company/iowastateu"}]', '["Dori Griffin “As the chair of my PhD dissertation committee, Beverly tirelessly supported my growth as a young scholar. She also mentored me as a teaching associate, supporting me as I took on the responsibilities of teaching in the college classroom. I have the highest regard for Beverly\'s enthusiasm for the academic process and her willingness to devote time and energy to her students\' growth. When asked, I say that she is worth her weight not in gold, but in platinum! This might be light-hearted, but in Beverly\'s case, it\'s also true.”","Wendy T. Olmstead “Beverly was my professor in graduate school. From the start of a brand new MSD program she: 1. Believed in me, 2. Listened, 3. Backed me up and stood by my ideas, 4. Was unselfish, 5. Genuinely cared, 6. Inspired me to think and write in new ways, and 7. Gave me a place at the academic table. I can never pay her back.”"]'] User: ['Ashley Dillon', "Hiring for exciting new opportunities with Dealer's Choice (a Beacon Building Products company). Contact me to ask about current openings!", 'Talent Acquisition Partner at Beacon Building Products', 'Beacon Building Products', '[{"company":"Beacon Building Products","company_id":"beacon-building-products","industry":"Building Materials","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Beacon Building Products","title":"Talent Acquisition Partner"}],"url":"https://www.linkedin.com/company/beacon-building-products"},{"company":"BrightStar Care","company_id":"brightstarcare","location":"","positions":[{"description":"","duration":"Jun 2020 Dec 2020 7 months","duration_short":"7 months","end_date":"Dec 2020","start_date":"Jun 2020","subtitle":"BrightStar Care","title":"Scheduling Coordinator"}],"url":"https://www.linkedin.com/company/brightstarcare"},{"company":"Aveanna Healthcare","company_id":"aveanna-healthcare","location":null,"positions":[{"description":"","duration":"Dec 2019 Jun 2020 7 months","duration_short":"7 months","end_date":"Jun 2020","start_date":"Dec 2019","subtitle":"Aveanna Healthcare","title":"Client Service Supervisor"},{"description":"","duration":"Sep 2019 Dec 2019 4 months","duration_short":"4 months","end_date":"Dec 2019","start_date":"Sep 2019","subtitle":"Aveanna Healthcare","title":"Staffing Specialist"}],"url":"https://www.linkedin.com/company/aveanna-healthcare"},{"company":"TransForce","company_id":"transforce","location":"Greater Chicago Area","positions":[{"description":"","duration":"Jun 2018 Aug 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2019","start_date":"Jun 2018","subtitle":"TransForce","title":"Recruiter"}],"url":"https://www.linkedin.com/company/transforce"},{"company":"My Future Consulting, Inc","company_id":"my-future-consulting-inc","location":"Orland Park, IL","positions":[{"description":"-Seek out, research, and screen top talent-Review applications, conduct background checks, and coordinate drug tests-Prepare offer letters for new hires-Schedule phone screens and in-person interviews and provide candidates with all pertinent information in regards to those meetings-Maintain personnel files and other critical employee documents","duration":"Nov 2017 Jun 2018 8 months","duration_short":"8 months","end_date":"Jun 2018","start_date":"Nov 2017","subtitle":"My Future Consulting, Inc","title":"Recruiting Consultant"}],"url":"https://www.linkedin.com/company/my-future-consulting-inc"},{"company":"UroPartners LLC.","company_id":"uropartners-llc.","location":"","positions":[{"description":"• Recruited and screened applicants for various healthcare positions at nearly 40 facilities• Used both passive and active recruiting strategies to find candidates• Conducted orientation and onboarding sessions on a weekly basis• Attended job fairs to acquire new talent and promote the company brand• Assisted the HR team with employee engagement programs• Assigned appropriate training courses to all employees• Created and maintained employee files both digitally and physically• Collaborated with department heads to write job descriptions for new positions• Performed audits as needed, usually for incomplete training courses or acknowledgments for new or updated policies• Responded to user tickets for password resets and account access issues• Planned and orchestrated employee birthday celebrations• Served as a witness and took detailed notes during employee grievance meetings• Tracked benefits eligibility dates for new employees","duration":"Dec 2016 Aug 2017 9 months","duration_short":"9 months","end_date":"Aug 2017","start_date":"Dec 2016","subtitle":"UroPartners LLC.","title":"Human Resources Assistant"}],"url":"https://www.linkedin.com/company/uropartners-llc."},{"company":"Speedway LLC","company_id":"speedway-llc","location":"Hickory Hills, Illinois","positions":[{"description":"• Reviewed applications and resumes for candidate quality• Strategically scheduled appointments with possible candidates for interviews and new hires for orientations• Conducted job interviews and new hire orientations• Traveled to various store locations, corporate offices, and recruiting centers to maintain staffing health and undergo professional development• Attended job fairs to promote employment opportunities","duration":"Dec 2014 Dec 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2016","start_date":"Dec 2014","subtitle":"Speedway LLC","title":"Human Resources Intern"}],"url":"https://www.linkedin.com/company/speedway-llc"}]', '["“I can\'t say enough exquisite things about Ashley Dillon! I was fortunate enough to have Ashley take me under her wing when I first started in my current role as a recruiting coordinator at My Future Consulting and I have truly learned so much from her. Ashley\'s expertise in recruiting and on-boarding, especially when it comes to I-9 compliance, has truly blown me away! I am certain Ashley will continue to do wonders in her current role and everything else she sets out to do in life. ”","“I’ve worked with several recruiters during the course of my career. Some were amazing others were ok but Ashley is by far SPECTACULAR. Ashley is thorough in her screening process, diligent in her understanding of where you were, are and want to be. Above all Ashley BY FAR has the most impeccable communication skills of any recruiter I’ve ever worked with. She keeps you abreast of where you stand with a position she spoke with you about and follows up on next steps. Thank you Ashley and I will recommend you to any future candidate or client!”"]']### Assistant: The agent's job is to recruit top talent for a company, and today, the agent is reaching out to the user because they need to discuss a potential job opportunity at Beacon Building Products.
### Human: Agent: ['David Boxley', "As a small business owner, you shouldn’t double as your own sales manager. You simply have more important things to do. Besides, you didn't start your business because you wanted to manage a sales force, did you? But without the budget to hire a seasoned, professional sales manager at market rate, your options are less than ideal: 1) Inexpensive/inexperienced sales managers don't bring the requisite skills, like intellectual property and best practices, to improve sales performance 2) Promoting your top salesperson to sales manager usually results in the loss of their production in exchange for a mediocre sales manager - Sales Management skills are different from selling skills 3) If you roll without a sales manager and allow “the inmates to run the asylum,” your company winds up losing untold revenue opportunities for lack of a focused sales process So what choice do you have but to act as sales-manager-by-default, which means you're not working at your highest level and best use? Help is on the way. Dave Boxley Sales Solutions applies decades of professional sales management best practices to help your organization perform like a Fortune 500 team at a fraction of the cost, and with a minimum of disruption. For a free consultation, send an email to dave@daveboxley.com, or call direct to 971-930-0998.", 'Sales Solutions & Inspiration for Small Business today', 'Supply Chain Mavens', '[{"company":"Supply Chain Mavens","company_id":"supply-chain-mavens","industry":"Business Skills Training","location":"Sterling, Virginia, United States","positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Supply Chain Mavens","title":"VP of Client Solutions"}],"url":"https://www.linkedin.com/company/supply-chain-mavens"},{"company":"Koala Software","company_id":"koala-software","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"Koala Software is a fully-funded start-up that provides cloud-based management of product data, forecasting, and analytics solutions to consumer manufacturers and retailers.Koala\'s products are built with the latest cloud technologies to provide redundant reliability, almost unlimited scalability, and innovative functionality including tight integration with Microsoft Office and sophisticated data analysis tools. Every organization’s data is encrypted and stored in a private cloud, with secure logins and user-level access control.","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Koala Software","title":"Regional Vice President of Sales"}],"url":"https://www.linkedin.com/company/koala-software"},{"company":"Dave Boxley | Sales Management","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"I help businesses with 10 or fewer salespeople similar to how a part-time CFO helps smaller companies by providing a talented professional at reasonable cost. By creating a proven and repeatable sales process, better leveraging technology, and individually coaching the staff, an outsourced Fractional Sales Manager can achieve fantastic results, helping small-to-medium sized businesses build a process and structure leading to sustainable growth. My process provides decades of best practices and professional sales management skill so your organization can perform like a Fortune 500 team at a fraction of the cost.","duration":"Jun 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Dave Boxley | Sales Management","title":"President"}],"url":""}]', '["Christian Pran “I had the pleasure of working with Dave for about two years after Lifescript bought Prospectiv. Dave is a remarkable sales manager with a disarming demeanor and a great understanding of the inner workings of sales organizations large and small. I was impressed with his ability to stay current with everyone even while working remote. He has the curiosity and ability to retain new information of someone half his age, and the work ethic of a true professional. Rock the north west, Boxley!”","Michael Havens “It\'s hard not to smile around Dave Boxley. Part of it is because he always has a smile on his face, then there is also his perpetual positive attitude and \\"can do\\" spirit. But even if those things were not there, it\'s difficult not to smile yourself when you are working with someone who is just so good at doing their job right, in a timely fashion, and with such enthusiasm. But the bottom line is that he also excels at creating success and revenue. Dave is all of the above, and it was my great pleasure to work with him. A consummate professional and true team player, he is great at managing all aspect of the sales cycle. He is a relentless hunter, great at converting leads to engagements, manages the process well independently, but also is savvy in knowing when to bring in other resources. He is an asset to any team, and I would work with him again any day.”","Tom Loveland “While working with Dave I found that he was very client oriented and extremely conscientious with regards to his clients desires and changing needs. He has a very firm understanding of the industry and I would not hesitate to recommend him as someone that I would work with!”","Timothy Cauley “I have known Dave Boxley for 20 years and highly recommend him for National Account Sales Leadership roles. Dave worked for me at Pillsbury in Southern California. During that span of time, Dave was one of Pillsbury’s best and brightest sales managers; always performing at the top level among his peers. He remains a pacesetter today for achieving his goals and executing his business plan. Dave is a highly qualified sales executive with experience in National Account Management. He is at his best when involved with strategic, complex customers. Dave has a track record of implementing strategic marketing and sales plans that effectively supported a consistent and significant increase in profitable revenue and further expanding market share. He executes! Dave Boxley’s intelligence for sales and marketing is among the best I have seen. He has the drive and energy necessary to see complex projects through to completion, guiding teams and clients through the entire sales planning process; on and within budget. He is both a team player and a dynamic leader, a professional who wins the respect of others through his integrity and unwavering desire to bring out the best in the teams he works with. When I think about Dave Boxley these traits are worth noting: his excellent ability to communicate (written and verbal); strong interpersonal skills; relentless drive and initiative; flexibility; and a willingness to accept additional responsibility. Dave is a leader who holds himself accountable along with the ability to lead and motivate others. ”","Glenn Geho “I\'ve had the pleasure of working with Dave twice in my career, and truth be told I wish I was working with him now If I started a new company tomorrow he would be my first choice to run the sales organization. Besides strong leadership skills and an affable personality, he is very knowledgeable about the CPG industry from the sales, category management, and technology perspectives. I have always been most impressed by his ability to dive into the technology end and make it accessible to anyone in sales or marketing. He also has an inner strength that you can feel that will be a benefit to any organization.”","Kevin Blackwell “Driven, always hungry for a big deal, works hard and a great team player.”","Brian Long “I think the most significant thing that comes to mind is the title bestowed upon Dave by our senior management: \\"Dragonslayer.\\" Not for killing beasts but for consistently bringing in big sale after sale of our software and our consulting services. Dave is extremely personable, highly intelligent, and he has a keen grasp of the industry making him an ideal candidate for a variety of senior roles. My only regret is that I\'ve missed out on working with him for the past decade.”","John Boccuzzi, Jr. “I have had the pleasure of hiring Dave more than once and each time I was impressed with is positive energy, sales skills and most importantly the way he interacted with his peers, prospects and clients. Dave is extremely personable and people within an organization quickly look to him for guidance and inspiration. Needless to say, I would hire Dave again given the opportunity.”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to provide professional sales management solutions for small businesses, and today the agent is reaching out to the user because they need to offer a consultation on how to improve sales performance and processes.
### Human: Agent: ['Mary McCarthy', 'Enthusiastic, self-motivated supply chain manager with exemplary organizational, analytical and project management skills. Steadily exceed expectations and consistently challenge my capabilities. Convey innovative ideas for continuous improvement of supply chain strategies and efficiencies.Specialties: Vendor negotiations, purchasing, project management, logistics', "Senior Manager at Leslie's Poolmart, Inc.", "Leslie's Poolmart, Inc.", '[{"company":"Leslie\'s Poolmart, Inc.","company_id":"leslies","industry":"Retail","location":null,"positions":[{"description":"During my tenure, I have expanded manufacturing capabilities, resulting in an increase in sales for the manufacturing division. My negotiations with suppliers have resulted in increased gross margins. I was the project manager responsible for researching and implementing a new manufacturing software package. Under my leadership, the software project committee implemented a program with significant cost savings. I launched a flexible packaging line resulting in considerable cost savings over the traditional packaging method. I create Excel programs to model demand forecast to improve material flow through the manufacturing facilities. I work with production managers to track purchase orders and manufacturing schedules to ensure that finished goods are in the right place at the right time.","duration":"Apr 2004 - Present 17 years 4 months","duration_short":"17 years 4 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Leslie\'s Poolmart, Inc.","title":"Director LPM MFG"},{"description":"","duration":"Apr 2004 - Present 17 years 4 months","duration_short":"17 years 4 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Leslie\'s Poolmart, Inc.","title":"Director"},{"description":"","duration":"Apr 2004 - Present 17 years 4 months","duration_short":"17 years 4 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Leslie\'s","title":"Director of LPM Manufacturing"},{"description":"","duration":"Apr 2004 Apr 2019 15 years 1 month","duration_short":"15 years 1 month","end_date":"Apr 2019","start_date":"Apr 2004","subtitle":"Leslie\'s Poolmart, Inc.","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/leslies"},{"company":"GK Sportswear","company_id":null,"location":"Mesa, AZ","positions":[{"description":"Implemented customer demand forecast method using Excel spreadsheet and exponential smoothing, resulting in significant reduction in ordering costs and excess inventory. Negotiated with suppliers to establish favorable pricing and maximize supply chain profit. Coordinated supplier shipments to replenish inventory. Monitored inventory to ensure match with consumer demand and expectations. Processed customer orders and prepared shipping documents utilizing most efficient mode of transportation.","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"GK Sportswear","title":"Inventory Specialist"}],"url":""},{"company":"Allstate","company_id":"allstate","location":"Cedar Rapids, Iowa Area","positions":[{"description":"Daily office operations, prospect for new business, hired and managed administrative employees.","duration":"Oct 1985 Oct 1995 10 years 1 month","duration_short":"10 years 1 month","end_date":"Oct 1995","start_date":"Oct 1985","subtitle":"Allstate","title":"Neighborhood Office Agent"}],"url":"https://www.linkedin.com/company/allstate"}]', '["“Working with Mary has been a pleasure. She has been professional in every regard. Always with the interest of her company primary, but also very considerate of my company as a vendor.”","“I\'ve had the pleasure of knowing Mary both personally and professionally for 15 years. Mary is the type of person who is defined by her work ethic. Although I\'ve known Mary for 15 years, I continue to be impressed by her ability to adapt to an ever changing industry and at the same time, identify trends and opportunities and incorporates them into her enviornment. Mary is defined by her worth ethic and her innovative personality. With that, I highly recommend Mary for any endeavor she pursues.”"]'] User: ['Joel Marsh', '31 years retail experience. Product Management, Retail multi unit management and retail leadership roles. U.S. & International experience developing store operating models and sales strategy development. Most recently , digital and technology product management leading Inventory Automation. Specialties: Operational and Retail systems development ,Operating model design and implementation , Sales performance management, team leadership and development, new market planning and execution, international business experience', 'Sr. Director- Retail Automation at Best Buy ; Board Director at good natured Products Inc.', 'Best Buy', '[{"company":"Best Buy","company_id":"best-buy","industry":"Retail","location":null,"positions":[{"description":"","duration":"Jul 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Jul 2020","subtitle":"Best Buy","title":"Sr.Director Automated inventory"},{"description":"Retail Operations- Retail systems and continuous improvement capabilities","duration":"Sep 2006 Jul 2020 13 years 11 months","duration_short":"13 years 11 months","end_date":"Jul 2020","start_date":"Sep 2006","subtitle":"Best Buy","title":"Sr. Director"},{"description":"","duration":"Jan 2006 Sep 2006 9 months","duration_short":"9 months","end_date":"Sep 2006","start_date":"Jan 2006","subtitle":"Best Buy","title":"Director International Operations"},{"description":"","duration":"Jan 2003 Jan 2006 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2006","start_date":"Jan 2003","subtitle":"Best Buy","title":"Director of Margin Enhancement"},{"description":"","duration":"Jan 2001 Jan 2003 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2003","start_date":"Jan 2001","subtitle":"Best Buy","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"good natured Products Inc.","company_id":"goodnaturedinc","location":"","positions":[{"description":"","duration":"Jun 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jun 2020","subtitle":"good natured Products Inc.","title":"Member Board Of Directors"}],"url":"https://www.linkedin.com/company/goodnaturedinc"}]', '["Charles (Chuck) Conrad “I have worked with Joel for the past three years on a very difficult and demanding project. Joel has always demonstrated strong financial abilities and was able to move from the financial reporting to action. He was a key member of the leadership team and was counted on to support all major policy and directional decisions. His support was a key element in the very successful outcome and growth of the project, which was driven by his ability to motivate team members to achieve above average results.”","Rosalind C. “Joel has the sharpest business acumen and analytical skills in the business! He has a deep knowledge of operating processes and procedures; his intellect about CE, finance and measurement stretches far beyond his areas of responsibility. It is a pleasure to work with Joel. He is a dynamic business partner. I highly recommend Joel Marsh.”"]']### Assistant: The agent's job is to manage supply chain strategies and efficiencies, while today the user is reaching out to the agent because they need assistance with operational and retail systems development for their retail business.
### Human: Agent: ['Krishant Patel', 'Influential sales leader with experience representing world-renowned brands including T-Mobile, Griffin Technology, Speck Products and Incipio. Cultivating relationships and strategic partnerships.', 'Sales @ Vinci Brands | xSpeck Products | xT-Mobile | Wireless | Consumer Electronics', 'Vinci Brands', '[{"company":"Vinci Brands","company_id":"vincibrands","industry":"Computers and Electronics Manufacturing","location":"Tustin, California, United States","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Vinci Brands","title":"Sr. Director Of Sales"}],"url":"https://www.linkedin.com/company/vincibrands"},{"company":"Maricopa Estates","company_id":null,"location":"Nashville Metropolitan Area","positions":[{"description":"","duration":"Jul 2013 - Present 8 years 8 months","duration_short":"8 years 8 months","end_date":"Present","start_date":"Jul 2013","subtitle":"Maricopa Estates","title":"Co-Founder"}],"url":""},{"company":"Speck Products","company_id":"speck-products","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2016 Jul 2019 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2019","start_date":"Apr 2016","subtitle":"Speck Products","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/speck-products"},{"company":"PureGear","company_id":"puregear","location":"Irwindale, CA","positions":[{"description":"","duration":"Feb 2014 Mar 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2016","start_date":"Feb 2014","subtitle":"PureGear","title":"Sales Director, US Dealer and Distributor Accounts"}],"url":"https://www.linkedin.com/company/puregear"},{"company":"Griffin Technology","company_id":"griffin-technology","location":"Nashville Metropolitan Area","positions":[{"description":"","duration":"Aug 2012 Jan 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2014","start_date":"Aug 2012","subtitle":"Griffin Technology","title":"Account Manager, Wireless"}],"url":"https://www.linkedin.com/company/griffin-technology"},{"company":"T-Mobile","company_id":"t-mobile","location":null,"positions":[{"description":"","duration":"Jul 2010 Aug 2012 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2012","start_date":"Jul 2010","subtitle":"T-Mobile","title":"Sales Development Representative"},{"description":"","duration":"Oct 2009 Jul 2010 10 months","duration_short":"10 months","end_date":"Jul 2010","start_date":"Oct 2009","subtitle":"T-Mobile","title":"Field Sales Trainer"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Quality Distributors, LLC","company_id":"qdi","location":"Phoenix, Arizona, United States","positions":[{"description":"","duration":"Sep 2007 Oct 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2009","start_date":"Sep 2007","subtitle":"Quality Distributors, LLC","title":"TN/AR/MS Territory Manager"}],"url":"https://www.linkedin.com/company/qdi"}]', '["Terri Rago “When Krishant joined Speck to build and lead the sales strategy for the authorized reseller channel, we had been lagging in addressing a material source of distribution and revenue. In short order, Krishant leveraged his influential relationships and deep expertise in the category to swiftly establish traction in the channel that led to exponential growth for Speck. Krishant is a savvy and professional negotiator and is also an expert at leveraging internal resources and programs to benefit his business objectives. As a result of Krishant’s business practices, he had a profound impact on other functional areas of the business to bring about growth and development within the organization. He’s an impressive guy and high-level achiever who would be an asset to any growth-oriented sales program.”","Mike Cavanah “Krishant is both professional and knowledgeable in the products / services he sells, the sales process and his relationships. He works hard without \\"hand holding\\". He is a problem solver that does his homework before presenting solutions, which usually results in a positive outcome. ”"]'] User: ['Dennis Mathews', 'Technology expertise in Wireless Connectivity and Mobile Platforms. Specialties: Mobile Platforms, Short Range Wireless - Bluetooth, Bluetooth Low Energy, NFC, System Software, Protocol Design & Specification.', '\uf8ff Wireless Software Engineering', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Computers and Electronics Manufacturing","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2013 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Mar 2013","subtitle":"Apple","title":"\uf8ff Sr. Wireless Architect"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Marvell Semiconductor","company_id":"marvell","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2012 Mar 2013 1 year","duration_short":"1 year","end_date":"Mar 2013","start_date":"Apr 2012","subtitle":"Marvell Semiconductor","title":"Sr. Staff - Software Engineering"}],"url":"https://www.linkedin.com/company/marvell"},{"company":"MindTree - R&D Services","company_id":null,"location":"Bangalore, SanDiego, San Jose","positions":[{"description":"","duration":"Mar 2000 Mar 2012 12 years 1 month","duration_short":"12 years 1 month","end_date":"Mar 2012","start_date":"Mar 2000","subtitle":"MindTree - R&D Services","title":"Technical Director/Engineering Manager"}],"url":""},{"company":"Wipro Global R&D","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 1996 Mar 2000 3 years 5 months","duration_short":"3 years 5 months","end_date":"Mar 2000","start_date":"Nov 1996","subtitle":"Wipro Global R&D","title":"Project Lead"}],"url":""}]', '["Krishna Shetty “I have worked in Dennis\'s team on Bluetooth projects for Qualcomm customer. I have also worked on implementing few of his product ideas which are based on smartphone platforms. Dennis has very strong technical skills along with deep insight on requirements of people and trends. He has great passion in the area of connectivity technologies. It was well known in the company that Dennis knows inside and out of whatever work he get in and, people work in his team are always high performing. It was great experience working with Dennis.”","Neeta Srivastav “Dennis led the Bluetooth Wireless development at Mindtree just after a re-org that made the current team a mix of hardware and firmware engineers. Dennis came in from a software background and immediately learned the hardware aspects. He set new design flows that made it easy for team members to work with each other and create a cohesive design from top-down. This helped Mindtree execute its Bluetooth roadmap successfully and it became one of the first companies to get compliance certification for the product. His hard work, dedication and solid technical foundation made him an in-house expert on Bluetooth technology. He made bold changes to processes and brought long term thinking to the program. He motivated the team to perform at their very best. He has been one of the best managers I have worked with and I recommend him for any role that requires technical depth along with excellent personal skills.”"]']### Assistant: The agent's job is to establish strategic partnerships and cultivate relationships, and today they are reaching out to the user because they need to discuss potential collaboration on developing wireless connectivity solutions for a new product line.
### Human: Agent: ['Allie Chianese', 'Here is what I do and WHY I love doing it: I proudly work on the leadership team with Northwestern Mutual in White Plains, NY and I focus on the recruitment of new representatives and advisors for our Westchester firm. I have been with this incredible company for over 7 years and I have had significant career growth and built so many great relationships with the most amazing people in the world. Individually and collectively, we make an everlasting impact on people\'s lives through authentic relationship building and holistic financial planning. I love the world of recruitment/talent acquisition because it allows to me help people identify their highest potential and align them with, what could be, a career opportunity of a lifetime. No two people are the same and for that reason, I love to dig deep and have meaningful conversations in an effort to learn more about what makes YOU unique. Interviewing with a company and exploring other career options -- especially a career change -- can be scary, exciting, and nerve-racking all at the same time. I love being at the seat to ease a candidate\'s nerves, make them feel like they don\'t need to be "perfect", break that wall down with them, learn what will be the most motivating path for them, and see if that path aligns with an opportunity on our team. I received my Bachelors Degree in Psychology at Iona College in 2012. Initially, I wanted to continue my education and pursue becoming a Psychologist. After joining the NM team, I quickly learned that my most amazing future would be with this company and it would allow me to help others (which was my dream) and work in a greater capacity as a leader in business. I want to make this interviewing, career exploration experience DIFFERENT. Not the traditional Q&A interviewing, no trick questions, no robotic conversations... I love that NM not only allows me to have conversations this way, but they support and encourage it. It is impossible in one conversation to learn everything about what led you to where you are today... but I want to do my best to try! I want you to be human and what makes people great for these careers is their ability to be transparent, while having a history of grit, humility, and a strong desire to make an impact on the lives around them. I would be excited to learn more about you and see if I can be a resource. You may contact me directly at allie.chianese@nm.com 📩 -- I am very much looking forward to the connection! Cheers. 😃', 'Director of Recruitment 👥 | #NMWP Leader ✨| Attracting top talent to a rewarding career opportunity 🔍 | Follow on IG 📸 @alliefchianese / @wp.rocks', 'Northwestern Mutual', '[{"company":"Northwestern Mutual","company_id":"northwestern-mutual","industry":"Financial Services","location":null,"positions":[{"description":"Northwestern Mutual views the recruiting and selection of representatives and advisors as a mutual selection process. The office evaluates a candidate’s potential for success in this career. At the same time, the candidate evaluates the office’s ability to support each individual’s professional and financial goals. When everything aligns, we have a \\"mutual fit.\\" My goal is always to recruit the right person, at the right time, for the right reasons. Explore career opportunities by visiting our website, or by sending me a LinkedIn message.","duration":"Jan 2015 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Northwestern Mutual","title":"Director of Recruitment and Selection"},{"description":"Facilitated courteous high volume phone coverage. Maintained and tracked monthly expense invoices before forwarding to accounting. Handled all new business processing through policy reporting, application tracking, inputting of informal inquiries, reconsideration, and policy changes. Provided assistance to financial representatives, assistants, interns, network staff, and recruiters with a wide range of duties such as paperwork and electronic submission, mailing between district offices and the Home Office location, scheduling of conference rooms for meetings and events. Assisted with the on-boarding and termination logistics of part-time and full-time employees. Updated and revised multiple office phone lists, scheduled maintenance with internal and external vendors, and ordered supplies for the office, kitchen pantry, and personnel. Maintained a high level of confidentiality in handling and distributing client and employment files and records.","duration":"Jun 2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"Jun 2014","subtitle":"Northwestern Mutual","title":"Office Administrator and Sales Execution Team"}],"url":"https://www.linkedin.com/company/northwestern-mutual"},{"company":"Extell Development Company","company_id":"extell-development-company","location":"","positions":[{"description":"Performed administrative duties such as organizing and creating filing systems in the company’s shared database, submitting IT and office work order requests. Answered the multi-line telephone, determined the purpose of the call, and directed calls to the appropriate agent. Performed various office support and clerical duties, such as organizing materials, monitoring and restocking office supplies, managing the shared calendar, and scheduling appointments. Remained current and updated any changes, cancellations, meetings, and events between high end clients and on-site agents. Created/edited, photocopied/scanned, and replenished all crucial office documents. Sorted and distributed all incoming and outgoing mail on a daily basis. Formed Excel spread sheets and tracking records of all phone calls, corporate emails, and company website inquiries for daily and weekly reporting purposes. Managed Sage ACT software by registering brokers and clients. Updated and created unit listings through Real Plus software. Personally greeted and assisted direct clients, visitors and the general public in a welcoming and courteous manner.","duration":"Jun 2013 Jun 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2014","start_date":"Jun 2013","subtitle":"Extell Development Company","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/extell-development-company"}]', '["Andrea Ruggiero “Allie and I had the pleasure of working together at Northwestern Mutual for over two years. She is extremely vibrant and passionate about recruiting. Allie\'s team was responsible for recruiting and developing full time Financial Representatives in the White Plains office which resulted in being the number one District office for recruiting! During my time at NM she helped me tremendously with broadening my networking skills and overall developing as a recruiter. She is knowledgeable, devoted and eager to help individuals transition into a career in financial services. ”","Glenn Hickok CFP®, CLU®, ChFC®, RICP®, WMCP® “I have had incredibly positive experiences with Allie. On numerous occasions she has stepped up to cover job functions of others if they were unavailable, while continually to hold herself to the highest standard of excellence in her own work. If anything is unknown, she takes the initiative to gain an understanding and develop a solution to the challenge. Allie, also maintains a positive attitude in every interaction and encourages others she is working with.”"]'] User: ['Ashley Dillon', "Hiring for exciting new opportunities with Dealer's Choice (a Beacon Building Products company). Contact me to ask about current openings!", 'Talent Acquisition Partner at Beacon Building Products', 'Beacon Building Products', '[{"company":"Beacon Building Products","company_id":"beacon-building-products","industry":"Building Materials","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Beacon Building Products","title":"Talent Acquisition Partner"}],"url":"https://www.linkedin.com/company/beacon-building-products"},{"company":"BrightStar Care","company_id":"brightstarcare","location":"","positions":[{"description":"","duration":"Jun 2020 Dec 2020 7 months","duration_short":"7 months","end_date":"Dec 2020","start_date":"Jun 2020","subtitle":"BrightStar Care","title":"Scheduling Coordinator"}],"url":"https://www.linkedin.com/company/brightstarcare"},{"company":"Aveanna Healthcare","company_id":"aveanna-healthcare","location":null,"positions":[{"description":"","duration":"Dec 2019 Jun 2020 7 months","duration_short":"7 months","end_date":"Jun 2020","start_date":"Dec 2019","subtitle":"Aveanna Healthcare","title":"Client Service Supervisor"},{"description":"","duration":"Sep 2019 Dec 2019 4 months","duration_short":"4 months","end_date":"Dec 2019","start_date":"Sep 2019","subtitle":"Aveanna Healthcare","title":"Staffing Specialist"}],"url":"https://www.linkedin.com/company/aveanna-healthcare"},{"company":"TransForce","company_id":"transforce","location":"Greater Chicago Area","positions":[{"description":"","duration":"Jun 2018 Aug 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2019","start_date":"Jun 2018","subtitle":"TransForce","title":"Recruiter"}],"url":"https://www.linkedin.com/company/transforce"},{"company":"My Future Consulting, Inc","company_id":"my-future-consulting-inc","location":"Orland Park, IL","positions":[{"description":"-Seek out, research, and screen top talent-Review applications, conduct background checks, and coordinate drug tests-Prepare offer letters for new hires-Schedule phone screens and in-person interviews and provide candidates with all pertinent information in regards to those meetings-Maintain personnel files and other critical employee documents","duration":"Nov 2017 Jun 2018 8 months","duration_short":"8 months","end_date":"Jun 2018","start_date":"Nov 2017","subtitle":"My Future Consulting, Inc","title":"Recruiting Consultant"}],"url":"https://www.linkedin.com/company/my-future-consulting-inc"},{"company":"UroPartners LLC.","company_id":"uropartners-llc.","location":"","positions":[{"description":"• Recruited and screened applicants for various healthcare positions at nearly 40 facilities• Used both passive and active recruiting strategies to find candidates• Conducted orientation and onboarding sessions on a weekly basis• Attended job fairs to acquire new talent and promote the company brand• Assisted the HR team with employee engagement programs• Assigned appropriate training courses to all employees• Created and maintained employee files both digitally and physically• Collaborated with department heads to write job descriptions for new positions• Performed audits as needed, usually for incomplete training courses or acknowledgments for new or updated policies• Responded to user tickets for password resets and account access issues• Planned and orchestrated employee birthday celebrations• Served as a witness and took detailed notes during employee grievance meetings• Tracked benefits eligibility dates for new employees","duration":"Dec 2016 Aug 2017 9 months","duration_short":"9 months","end_date":"Aug 2017","start_date":"Dec 2016","subtitle":"UroPartners LLC.","title":"Human Resources Assistant"}],"url":"https://www.linkedin.com/company/uropartners-llc."},{"company":"Speedway LLC","company_id":"speedway-llc","location":"Hickory Hills, Illinois","positions":[{"description":"• Reviewed applications and resumes for candidate quality• Strategically scheduled appointments with possible candidates for interviews and new hires for orientations• Conducted job interviews and new hire orientations• Traveled to various store locations, corporate offices, and recruiting centers to maintain staffing health and undergo professional development• Attended job fairs to promote employment opportunities","duration":"Dec 2014 Dec 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2016","start_date":"Dec 2014","subtitle":"Speedway LLC","title":"Human Resources Intern"}],"url":"https://www.linkedin.com/company/speedway-llc"}]', '["“I can\'t say enough exquisite things about Ashley Dillon! I was fortunate enough to have Ashley take me under her wing when I first started in my current role as a recruiting coordinator at My Future Consulting and I have truly learned so much from her. Ashley\'s expertise in recruiting and on-boarding, especially when it comes to I-9 compliance, has truly blown me away! I am certain Ashley will continue to do wonders in her current role and everything else she sets out to do in life. ”","“I’ve worked with several recruiters during the course of my career. Some were amazing others were ok but Ashley is by far SPECTACULAR. Ashley is thorough in her screening process, diligent in her understanding of where you were, are and want to be. Above all Ashley BY FAR has the most impeccable communication skills of any recruiter I’ve ever worked with. She keeps you abreast of where you stand with a position she spoke with you about and follows up on next steps. Thank you Ashley and I will recommend you to any future candidate or client!”"]']### Assistant: The agent's job is to recruit new representatives and advisors for their firm, and today the agent is reaching out to the user because they believe the user may be a potential candidate for a career opportunity in financial services.
### Human: Agent: ['Barry Roach', 'Experienced and educated financial services executive with proven leadership of large, diverse, multi-faceted teams of financial professionals that deliver above-market financial results.Key Areas of Expertise: Executive Leadership, Coaching, Motivation, Strategic Planning, Data-driven Decision-making, Influencing, Board Relations, Relationship Building, Business Planning, Financial Analysis', 'President & Chief Executive Officer at WPCCU', 'Water and Power Community Credit Union', '[{"company":"Water and Power Community Credit Union","company_id":"water-and-power-community-credit-union","industry":"Financial Services","location":"Los Angeles, CA","positions":[{"description":"Welcome to the BEST Credit Union in Los Angeles, where our stated vision is to deliver really cool banking solutions. Please join us on our journey... Welcome to the BEST Credit Union in Los Angeles, where our stated vision is to deliver really cool banking solutions. Please join us on our journey...","duration":"Jan 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Water and Power Community Credit Union","title":"President & Chief Executive Officer"}],"url":"https://www.linkedin.com/company/water-and-power-community-credit-union"},{"company":"SafeAmerica Credit Union","company_id":"safeamerica-credit-union","location":"Pleasanton, CA","positions":[{"description":"Ensuring our member value proposition constantly evolves to meet their immediate and future financial services needs. Creating a business culture dependent on personal leadership, dedicated to continuous improvement, and sharply focused on centering all activities and solutions around the members we serve.Establishing a renewed focus on improving the technology infrastructure, process improvement and role clarity, so that member service can be improved positively and permanently. Ensuring our member value proposition constantly evolves to meet their immediate and future financial services needs. Creating a business culture dependent on personal leadership, dedicated to continuous improvement, and sharply focused on centering all activities and solutions around the members we serve.Establishing a renewed focus on improving the technology infrastructure, process improvement and role clarity, so that member service can be improved positively and permanently.","duration":"Sep 2012 Jan 2017 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jan 2017","start_date":"Sep 2012","subtitle":"SafeAmerica Credit Union","title":"President & Chief Executive Officer"}],"url":"https://www.linkedin.com/company/safeamerica-credit-union"},{"company":"Meriwest Credit Union","company_id":"meriwest","location":"San Jose, CA","positions":[{"description":"Led Meriwest’s Retail Delivery team, comprised of 130 employees, nineteen Financial Centers, Contact Center, Business Development group, ATM Operations and Support Services.Achieved consistent asset and revenue growth through the Retail Delivery team by setting the strategic direction for each department and ensuring consistent execution of aligned activities.As a member of the Asset & Liability committee, controlled lending and deposit rates and, as a member of the Risk Management committee, analyzed and participated in all aspects of credit risk management.","duration":"May 2005 Aug 2012 7 years 4 months","duration_short":"7 years 4 months","end_date":"Aug 2012","start_date":"May 2005","subtitle":"Meriwest Credit Union","title":"Vice President, Retail Delivery"}],"url":"https://www.linkedin.com/company/meriwest"},{"company":"CIBC","company_id":"cibc","location":null,"positions":[{"description":"Supported and directed the sales efforts of over 5,000 salespeople and 1,400 sales leaders by:- Creating and implementing national sales benchmarks, coaching practice standards and business results measurements; - Working directly with regional sales leaders to diagnose and improve their sales and service delivery at the front-line and management levels; and,- Developing sales strategies to promote products and services to customers, along with corresponding sales programs for salespeople and sales leaders.","duration":"Jan 2000 Apr 2005 5 years 4 months","duration_short":"5 years 4 months","end_date":"Apr 2005","start_date":"Jan 2000","subtitle":"CIBC","title":"Senior Consultant, Sales Effectiveness, National Branch Banking & Small Business"},{"description":"","duration":"Apr 1998 Dec 1999 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 1999","start_date":"Apr 1998","subtitle":"CIBC","title":"Regional Sales & Service Manager, Greater Toronto Area"},{"description":"","duration":"Aug 1995 Apr 1998 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 1998","start_date":"Aug 1995","subtitle":"CIBC","title":"Internal Auditor, Internal Audit & Corporate Security"},{"description":"Manager, Customer Service at progressively larger CIBC branches in rural and urban locations throughout Western and Northern Canada","duration":"Jun 1988 Jul 1995 7 years 2 months","duration_short":"7 years 2 months","end_date":"Jul 1995","start_date":"Jun 1988","subtitle":"CIBC","title":"Customer Service Manager"}],"url":"https://www.linkedin.com/company/cibc"}]', '["raghu bhargava “Barry had an unassuming style of leadership.He was and is an effective communicator but more than that he is an effective listner.Barry commanded respect and was a role model.”","Carol Vi-Thompson, MBA “A visionary and an effective communicator, Barry’s exceptional leadership style is the bridge that connects retail department with other departments.”"]'] User: ['Kara Suthard', "Kara is currently serving in the role of Finance Business Partner to a large business. She excels at maximizing all available resources to drive operational excellence. She's passionate about data and often surfaces patterns and insights that shape future progress and overall business strategies. She is continuously learning to discover the best ways to drive positive financial results for the businesses she supports.", 'Financial Business Partner', 'Deloitte', '[{"company":"Deloitte","company_id":"deloitte","industry":"Business Consulting and Services","location":"Arlington","positions":[{"description":"","duration":"May 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"May 2017","subtitle":"Deloitte","title":"Finance Business Partner"}],"url":"https://www.linkedin.com/company/deloitte"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":"Falls Church, Virginia","positions":[{"description":"Finance Business Partner for a market account within the firm. Completes financial reporting, analysis, ongoing operational support, and serves as a trusted advisor to firm leadership. Finance Business Partner for a market account within the firm. Completes financial reporting, analysis, ongoing operational support, and serves as a trusted advisor to firm leadership.","duration":"Aug 2006 May 2017 10 years 10 months","duration_short":"10 years 10 months","end_date":"May 2017","start_date":"Aug 2006","subtitle":"Booz Allen Hamilton","title":"Financial Analyst Manager"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"Gannett | USA TODAY NETWORK","company_id":"gannett","location":null,"positions":[{"description":"Completed financial close processes consolidating financial information from 120+ business unit leads such as Controllers and Publishers and producing C-Suite level reporting for the CEO, CFO and other key stakeholders.","duration":"Apr 2006 Aug 2006 5 months","duration_short":"5 months","end_date":"Aug 2006","start_date":"Apr 2006","subtitle":"Gannett | USA TODAY NETWORK","title":"Junior Financial Analyst"},{"description":"Responsible for internal audit processes in the areas of cash, payroll, and accounts payable to ensure compliance with GAAP.","duration":"May 2005 Aug 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2006","start_date":"May 2005","subtitle":"Gannett | USA TODAY NETWORK","title":"Internal Auditor"}],"url":"https://www.linkedin.com/company/gannett"},{"company":"Raytheon","company_id":"retiredpage-raytheon","location":"Falls Church, Virginia","positions":[{"description":"Completed financial reporting, gathered data to support budget planning, and produced an Estimate at Completion (EAC) for compliance with Sarbanes Oxley. Completed financial reporting, gathered data to support budget planning, and produced an Estimate at Completion (EAC) for compliance with Sarbanes Oxley.","duration":"Jun 2004 Aug 2004 3 months","duration_short":"3 months","end_date":"Aug 2004","start_date":"Jun 2004","subtitle":"Raytheon","title":"Finance Intern"}],"url":"https://www.linkedin.com/company/retiredpage-raytheon"},{"company":"Fannie Mae","company_id":"fannie-mae-corporation_19722","location":"Herndon, VA","positions":[{"description":"Directly marketed Desktop Originator (DO), a program used to process Mortgage Loans to Mortgage Brokers. Directly marketed Desktop Originator (DO), a program used to process Mortgage Loans to Mortgage Brokers.","duration":"May 2002 Aug 2002 4 months","duration_short":"4 months","end_date":"Aug 2002","start_date":"May 2002","subtitle":"Fannie Mae","title":"Desktop Originator/Loan Origination System Intern (Via Talent Tree Staffing Firm)"}],"url":"https://www.linkedin.com/company/fannie-mae-corporation_19722"}]', '["J. Carlos Castaneda “It is quite rare to have a manager like Kara. She is not just a terrific employee and manager, but also a coach, a mentor, and a leader. She takes her role responsibilities very seriously to deliver the best to her clients. Meanwhile, no matter her workload, she always makes time to answer questions and teach difficult subjects to staff that she\'s mentoring. During our time together, she had a great impact in guiding my career to match my skills, strengths, and interests as well as providing the resources and network to achieve my goals. Never have I had someone take such an interest in my career development. This is one of several traits that truly distinct Kara from other managers and leaders. She would be an asset to any team and I give her my highest recommendation!”","Richard Fogelson “I have worked with Kara for 3 years. Our work involves detailed financial analysis, planning, data integration across financial systems and innovations in the way data is presented and visualized. At every turn, Kara uniquely displays the twin characteristics of being both rigorous in her analysis while energetic in her willingness to innovate. She is a genuine pleasure to work with, a fast learner and an incredible member of the group leading the financial/business analysis for our management team! ”"]']### Assistant: The agent's job is to lead a large financial services team, and today, the agent is reaching out to the user because they need to discuss potential strategies for maximizing financial results in the user's business.
### Human: Agent: ['Bob Atack', 'Licensed Florida Professional Engineer # 69123', 'Regional Sales Manager at TASA', 'TASA', '[{"company":"TASA","company_id":"tasa","location":"","positions":[{"description":"","duration":"Feb 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Feb 2018","subtitle":"TASA","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/tasa"},{"company":"Interpret Studios","company_id":"interpret-studios","location":"","positions":[{"description":"","duration":"Mar 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Mar 2017","subtitle":"Interpret Studios","title":"Brand Director"}],"url":"https://www.linkedin.com/company/interpret-studios"},{"company":"Fortegra","company_id":"fortegra-group","location":"","positions":[{"description":"","duration":"Aug 2015 Mar 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2017","start_date":"Aug 2015","subtitle":"Fortegra","title":"Director of Enterprise Solutions"}],"url":"https://www.linkedin.com/company/fortegra-group"},{"company":"Flagler County Public Works Department","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2012 Aug 2015 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2015","start_date":"Jun 2012","subtitle":"Flagler County Public Works Department","title":"Road and Bridge Manager"}],"url":""},{"company":"HART - Hillsborough Area Regional Transit Authority","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2009 Jun 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2012","start_date":"Jun 2009","subtitle":"HART - Hillsborough Area Regional Transit Authority","title":"Project Manager"}],"url":""},{"company":"Heidt and Associates","company_id":null,"location":"","positions":[{"description":"","duration":"May 2006 Jan 2009 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2009","start_date":"May 2006","subtitle":"Heidt and Associates","title":"Civil Engineer"}],"url":""},{"company":"Kimley-Horn and Associates, Inc.","company_id":"kimley-horn","location":"","positions":[{"description":"","duration":"Jun 2004 May 2006 2 years","duration_short":"2 years","end_date":"May 2006","start_date":"Jun 2004","subtitle":"Kimley-Horn and Associates, Inc.","title":"Civil Engineer"}],"url":"https://www.linkedin.com/company/kimley-horn"}]', '["Donna Ogdon Chen “It is such a pleasure to work with Bob Atack at HART and on the TECO Line Streetcar Phase IIa Extension and Station project which he managed. Bob\'s adept and detailed project management resulted in what I am confident will be an award winning project, delivered by Bob both on-time and under-budget. Bob has exceptional project management expertise, is a knowledgeable civil engineer, and interestingly a natural at public/community relations. He is a tremendous asset to HART and the projects that he manages.”","Ken Miller “Bob is a great person to work with, easy to talk to and willing to listen. He is able to see design innovation and new ways to resolve issues that have been difficult to resolve in the past. Bob will be an asset wherever he works.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to offer residential mortgage lending services, and today, the user is reaching out to the agent because they need assistance with their mortgage application process.
### Human: Agent: ['Michele Guadalupe', 'I am a passionate patient advocate with more than 15 years health care experience leading advocacy alliance, government relations, advocacy strategy and building broad-based coalitions.', 'Associate Director of Advocacy and Access at National Eczema Association', 'National Eczema Association', '[{"company":"National Eczema Association","company_id":"national-eczema-association","industry":"Non-profit Organizations","location":"","positions":[{"description":"Advocacy lead for state, federal and grassroots initiatives Advocacy lead for state, federal and grassroots initiatives","duration":"Oct 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Oct 2020","subtitle":"National Eczema Association","title":"Associate Director of Advocacy and Access"}],"url":"https://www.linkedin.com/company/national-eczema-association"},{"company":"Arthritis Foundation","company_id":"arthritis-foundation","location":null,"positions":[{"description":"Position eliminated due to COVID-19 layoffs -Developed strategic advocacy partnerships with state and national partners -Contributed to the development of step therapy reform and prior authorization implementation resources specifically tailored to the arthritis population","duration":"Oct 2018 Apr 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2020","start_date":"Oct 2018","subtitle":"Arthritis Foundation","title":"Advocacy Alliance Development Director"},{"description":"-Directed the execution of public policies to increase health care access and coverage for arthritis patients. -Developed advocate engagement strategies that were implemented across the states to advance state legislative and regulatory agendas.","duration":"Jun 2017 Sep 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2018","start_date":"Jun 2017","subtitle":"Arthritis Foundation","title":"Director of State Legislative Affairs"},{"description":"-Coordinated Arthritis Foundation advocacy and access activities for Arizona, Illinois, Indiana, Iowa, Kansas, Missouri, Nebraska, New Mexico, Nevada, Oklahoma and Texas-Played an integral role in building coalitions that led to successful passage of patient access issues in assigned territory.","duration":"Mar 2016 May 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2017","start_date":"Mar 2016","subtitle":"Arthritis Foundation","title":"State Director of Advocacy and Access"}],"url":"https://www.linkedin.com/company/arthritis-foundation"},{"company":"Arthritis Foundation, Heartland Region","company_id":"arthritis-foundation","location":null,"positions":[{"description":"Responsible for advocacy and public policy initiatives within the Heartland Region of the Arthritis Foundation.","duration":"Aug 2012 Feb 2016 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2016","start_date":"Aug 2012","subtitle":"Arthritis Foundation, Heartland Region","title":"Vice President of Advocacy and Public Policy"},{"description":"","duration":"Nov 2005 Aug 2012 6 years 10 months","duration_short":"6 years 10 months","end_date":"Aug 2012","start_date":"Nov 2005","subtitle":"Arthritis Foundation, Heartland Region","title":"Regional Program Officer"}],"url":"https://www.linkedin.com/company/arthritis-foundation"},{"company":"PEER Services","company_id":null,"location":"","positions":[{"description":"Provided education to middle school students on substance abuse prevention. Provided education to middle school students on substance abuse prevention.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"PEER Services","title":"Prevention Coordinator"}],"url":""}]', '["Jennifer \\"Jenn\\" Brady “Michele Guadalupe and I were colleagues at the Arthritis Foundation. More specifically, we both worked on the State Access to Innovative Medicines Coalition (SAIM Coalition), which brought together national organizations from the patient advocacy, HCPs (healthcare providers) and biopharmaceutical companies to provide support and develop state-based policy solutions to improve patient access to innovative medicines. Michele managed all business aspects and details for the SAIM Coalition on behalf of the Arthritis Foundation. Unfortunately, as a result of COVID-19\'s unforeseen financial impact on many organizations and non-profits, both of our positions were eliminated. If you or someone you know is looking for a caring and *passionate team player with experience in advocacy alliance, state government affairs, HCP relationship building, as well as someone who can STRONGLY collaborate with external and internal stakeholders, then I highly recommend Michele Guadalupe. *And speaking of passionate (on a personal note) … if it wasn’t specifically for Michele, I would not have found a new job, one that I will enjoy as much as the Arthritis Foundation. Michele is not only an advocate for people she represents/works for but she is also an advocate for the people she works with. ”","Meaghan Anselm “Michele is a stronger leader with a superior work ethic and passion teaching advocacy to clients and volunteers. We worked for the same company but lived in different markets. Michele was extremely organized managing multiple accounts, personalities, and projects. She is very attentive to details and is always looking for next great opportunity to bring success to a project. She is the ideal candidate for a forward facing position. She motivated staff to work hard finding volunteers to share their powerful story and represent the organization.”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to advocate for patient access to innovative medicines, and today the user is reaching out to the agent because they need assistance in organizing and executing a national event related to healthcare advocacy.
### Human: Agent: ['Joseph Ruiz, CTP', 'As of September 2017, I hold the CTP certification. I also have a Master degree in Economics from the City University of New York at Brooklyn College, with a focus in global finance and business. I have more than 15 years of combined experience in bank operations management, B2B and retail sales. My career highlights include the development of a risk management dashboard at the Private bank at Citigroup to conform to regulation DD, and successfully guiding the treasury cash management division at JP Morgan Chase through a high profile merger with Bank One, which includes a historic strategic asset swap with The Bank of New York, a series of infrastructure implementations to support the Bank One merger, large corporate and middle market client migrations, and five legacy platform decommissions.', 'Operations management', 'Empower Retirement', '[{"company":"Empower Retirement","company_id":"empowertoday","industry":"Financial Services","location":"New York, United States","positions":[{"description":"","duration":"Nov 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Empower Retirement","title":"Participant Sevices Representative"}],"url":"https://www.linkedin.com/company/empowertoday"},{"company":"New York Life Insurance Company","company_id":"newyorklife","location":"Brooklyn, New York, United States","positions":[{"description":"","duration":"Sep 2020 Oct 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2021","start_date":"Sep 2020","subtitle":"New York Life Insurance Company","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/newyorklife"},{"company":"Auto-Chlor System","company_id":"auto-chlor-system","location":"Carlstadt, NJ","positions":[{"description":"• Provide optimal kitchen design/layout solutions to restaurant owners• Drive organic business growth• Develop and cultivate client relationships• Ensure timely resolution of client issues and inquiries• Facilitate end to end sales of kitchen equipment, machines and chemicals• Liaise with Auto-Chlor technicians to coordinate preventive maintenance activities • Provide optimal kitchen design/layout solutions to restaurant owners• Drive organic business growth• Develop and cultivate client relationships• Ensure timely resolution of client issues and inquiries• Facilitate end to end sales of kitchen equipment, machines and chemicals• Liaise with Auto-Chlor technicians to coordinate preventive maintenance activities","duration":"Jul 2014 Sep 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2015","start_date":"Jul 2014","subtitle":"Auto-Chlor System","title":"Outside Sales Executive"}],"url":"https://www.linkedin.com/company/auto-chlor-system"},{"company":"Pisces Healthcare Solutions","company_id":null,"location":"Northeast United States","positions":[{"description":"","duration":"Sep 2013 Feb 2014 6 months","duration_short":"6 months","end_date":"Feb 2014","start_date":"Sep 2013","subtitle":"Pisces Healthcare Solutions","title":"Sales Manager"}],"url":""},{"company":"Citi","company_id":"citi","location":"","positions":[{"description":"Client Reporting Client Reporting","duration":"Feb 2011 Jun 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2012","start_date":"Feb 2011","subtitle":"Citi","title":"Analyst, Private Bank Operations"}],"url":"https://www.linkedin.com/company/citi"},{"company":"JPMorgan Chase Bank, NA","company_id":"jpmorganchase","location":null,"positions":[{"description":"Broad experience managing phased migrations from multiple legacy platforms. Planned and executed enterprise events related to high profile mergers and acquisitions. Served on sub-committee to approve and develop technical requirements and enhancements for new processing application platform. Supported disaster recovery and business continuity projects. Provided volume and billing analysis. Investigated root cause of processing errors to mitigate future occurrences, determine client impact, and provide technical solutions. Partnered with organizational development team to provide software training for team leads, supervisors, and managers. Managed vendor relationships with NCR and IBML. Liaise with many lines of business to ensure efficient enhancements, smooth migrations, and a swift client on-boarding process.","duration":"Nov 2005 Jun 2008 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jun 2008","start_date":"Nov 2005","subtitle":"JPMorgan Chase Bank, NA","title":"Process Specialist"},{"description":"Managed daily workflow for National Network Wholesale Lockbox by ensuring client requirements and deadlines were met.","duration":"Sep 2002 Oct 2005 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2005","start_date":"Sep 2002","subtitle":"JP Morgan Chase Bank, NA","title":"Team Leader"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Deutsche Bank","company_id":"deutsche-bank","location":"","positions":[{"description":"Streamlined corporate accounts receivables by providing customized cash management services. Streamlined corporate accounts receivables by providing customized cash management services.","duration":"Feb 1999 Sep 2002 3 years 8 months","duration_short":"3 years 8 months","end_date":"Sep 2002","start_date":"Feb 1999","subtitle":"Deutsche Bank","title":"Lockbox Operations Administrator"}],"url":"https://www.linkedin.com/company/deutsche-bank"}]', '["Tonya Stalnaker-Tiggett “I first met Joseph when I was a Project Manager charged with arranging all activities around the training for a high profile project. I worked in Ohio and Joseph was working in New Jersey, where I had to travel to on a frequent basis. I had some difficult client relationships during that project but one thing that stood out was how professional, friendly and inclusive Joseph was to me during my site visits. He was one of the few people who I felt was non-judgmental. He was an integral part of that project\'s success by uplifting employee morale, understanding the operational changes that were taking place, and simply being a leader among his peers. Coincidentally our paths crossed again a year later via Adelante New York when I introduced the Spanish as a Second Language program in NYC in 2006. Joseph was tapped to work on the Marketing and Communications for Adelante as Board Member. The Adelante Board has some of the most visionary, passionate and incredible people I have ever worked with. By Joseph being asked to take on duties as a Board Member serves as a testament to his leadership skills, his passion for his language and culture, and his dedication in volunteering to head activities as part of the Adelante Board. In a nutshell Joseph is: professional, forward-thinking, a leader and great team player.”","Lettice Nesbit “I worked with Joseph Ruiz on a very difficult project that has many moving parts that need to work together for success. As a business analyst, Joseph had to manage many of these pieces, and he is extremely adept at his attention to detail and the ability to analyze and visualize issues before they occur. Joseph is always ready to roll up his sleeves and join the team in making sure that \\"whatever needs to be done is done\\", to meet deadlines or to avoid potential slips. I truly enjoyed working with Joseph, and would not hesitate to recommend his services in any other endeavor.”"]'] User: ['Lianely Rosa', 'Human Resources Professional with several years of experience within the Apparel, Staffing, Consumer, Manufacturing, Customer Service and Pharmaceutical industries in Puerto Rico and the United States. Vast experience in the areas of recruitment, interviewing, training, and employee relations. Expertise in the application of policy and procedures, labor law compliance and community relations. Excellent supervisory skills. Computer literate (Microsoft Office, Oracle, Outlook & Taleo systems). Bilingual in English and Spanish.Specialties: Employee Relations', 'Human Resources Manager at Perry Ellis International', 'Perry Ellis International', '[{"company":"Perry Ellis International","company_id":"perry-ellis-international","industry":"Retail Apparel and Fashion","location":"","positions":[{"description":"","duration":"Sep 2004 - Present 17 years 3 months","duration_short":"17 years 3 months","end_date":"Present","start_date":"Sep 2004","subtitle":"Perry Ellis International","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/perry-ellis-international"},{"company":"Adecco","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Adecco","title":"Recruitment Supervisor"}],"url":""},{"company":"Kelly Services","company_id":"kellyservices","location":"","positions":[{"description":"","duration":"1993 2003 10 years","duration_short":"10 years","end_date":"2003","start_date":"1993","subtitle":"Kelly Services","title":"Partnered Staffing Sales Manager"}],"url":"https://www.linkedin.com/company/kellyservices"}]', '["José A. Rodríguez, MA (he/him/él) “Lianely and I were peers at Kelly Services and she also was a key player on my Partnered Staffing branch team. Lianely is highly skilled at building relationships and trust. Lianely is warm, pleasant and a very good listener and understands how to build appropriate rapport at different levels within the organization. People truly enjoy working with her. Lianely also solves problems and drives results by looking beyond the obvious and not stopping at the first answers. She always acts with her customers in mind and is dedicated to exceeding the expectations and requirements of her internal and external customers. I highly recommend Lianely. She is a team player and would make a great asset to any organization.”","Marilia Diaz-Vivo “I met Lianely six years ago when Perry Ellis acquired TSI. From the start, Lianely demonstrated her passion and desire for excellence in all that she does. Always determined to go above and beyond, Lianely always looks for opportunities to innovate and bring a fresh perspective into the workplace. Lianely has a strong commitment to her own personal development and she works hard at developing collaborative relationships and continuously raising the bar for herself. She is approachable and a pleasure to work with, as a result she has established herself as a strong presence in a very challenging environment. I highly endorse Lianely in any capacity as an HR professional.”"]']### Assistant: The agent's job is to recruit and interview candidates for a retail apparel company, and today, the agent is reaching out to the user, who is a Human Resources Manager at Perry Ellis International, to discuss potential collaboration on recruitment strategies and employee relations.
### Human: Agent: ['Ramesh Sundararajan, PMP', 'PMI Certified Project Manager - Drive Project Effectiveness, Pilot New Processes, and Capture Best PracticesLead and align large, cross-functional teams of e-commerce, digital marketing, design, and technology professionals into cohesive, high-performing unit that delivers exceptional value. Liaise with internationally located translation service for globalization. Decrease operating cost for development organization through implementation of program-level processes and exceeding warranty cost reduction targets. Guide key business and software development programs resulting in enhanced customer satisfaction and on-time product launches. Create and maintain project budgets and partner with product management on establishment of on-boarding and globalization tools.Project and Program Management | Leadership and Team Building | Risk Management | Requirements Management | Software Development Life Cycle (SDLC) | Change Management | Process Improvement | Agile Development', 'Program Manager', 'IBM', '[{"company":"IBM","company_id":"ibm","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Directed team of designers and developers to build web applications for globalizing commerce, marketing, and campaign content for IBM Digital Marketplace. • Diminished time to globalize from weeks to 5 business days by creating efficiencies through automation of globalization processes.• Drove growth of self-service commerce in marketplaces worldwide, securing revenue of $834M in 2018 and $1B in 2019.• Enlarged Cloud Marketplace 10x, expanding offerings from 100 to over 1.2K in 78 countries and 15 currencies","duration":"Oct 2016 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Oct 2016","subtitle":"IBM","title":"Program Manager/Squad Leader - On-Boarding Leader for IBM Digital Marketplace (Worldwide)"},{"description":"Spearheaded global deployment of digital offerings from all business units in Digital Marketplace.• Designed and instituted on-boarding processes and procedures with focus on ramping up adoption of IBM SaaS offerings on SoftLayer, doubling rate of on-boarding.• Improved user experience via supervising accelerated migration of Learn / Discover / Try / Buy experience for all IBM payloads from external domains, such as www.ibmserviceengage.com onto IBM Digital Marketplace","duration":"Jul 2015 Sep 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2016","start_date":"Jul 2015","subtitle":"IBM","title":"Program Manager - On-Boarding Leader for IBM Digital Marketplace"},{"description":"Oversaw development and delivery of Service Management and Systems Management SaaS solutions through 1st IBM SaaS portal, Service Engage.• Increased visitor feedback scores by administrating weekly process to rapidly deploy updates to Service Engage site ranging from simple collateral updates, such as video replacement, to more sophisticated design changes.• Established weekly cadence for cleaner analytics, decreasing bounce rates and boosting capture rates for Service Engage site.","duration":"Jul 2014 Jun 2015 1 year","duration_short":"1 year","end_date":"Jun 2015","start_date":"Jul 2014","subtitle":"IBM","title":"Senior Program Manager - Offering Leader – SaaS offerings"},{"description":"Provided Product Development Team (PDT) Program Management. Drove release of portfolio of offerings for Maximo Asset Management, IBM Service Management, Integrated Workplace Management, and Cloud solutions covering 90+ products.• Established clear annual roadmap via collaboration with product and development partners in formulating development initiatives.• Steered strategic planning and project management support to multiple, interrelated, complex projects in matrixed, cross-organizational delivery team, reducing rework after executive reviews.• Organized and prepared monthly and quarterly packages for senior executive governance reviews, allowing leadership team to make cost-effective product roadmap decisions• Ensured program goals were accomplished by defining, implementing, or improving processes and practices for planning, executing, tracking, and status updates.• Decreased annual warranty costs, achieving 5.6% vs. 5% target reduction for customer issues (PMRs) and 13% vs. 10% target reduction for customer problems needing fixes (APARS).• Identified, formulated, and developed strategy delivering SaaS enablement for IBM cloud offerings, including aiding sellers worldwide, supporting critical sales transactions, and outlining Terms of Use (TOU), Service Descriptions (SD), and Service Level Agreements (SLAs).","duration":"Jan 2007 Jul 2014 7 years 7 months","duration_short":"7 years 7 months","end_date":"Jul 2014","start_date":"Jan 2007","subtitle":"IBM","title":"Senior Program Manager, Cloud & Smarter Infrastructure (Tivoli) Software, IBM"},{"description":"Served as program manager for Global Delivery Research and Development program, joint IBM Research and GTS led program to establish tools and processes to enable cost competitiveness and delivery differentiation. Oversaw key initiatives with budget of $970K and leading cross-divisional team of 25 staff spanning 3 geographies.• Reduced operating costs 20% by establishing tools and processes in collaboration with other project managers.• Directed Technology and Integration Management (TIM) competency’s process improvement efforts, resulting in CMM Level 3 certification.","duration":"Nov 2003 Dec 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2006","start_date":"Nov 2003","subtitle":"IBM","title":"Senior Project Manager, IBM Global Technology Services"}],"url":"https://www.linkedin.com/company/ibm"}]', '["“In 2013, the IBM Service Management business was in the midst of transforming much of its portfolio to support the emerging hybrid cloud environment(s) and made many of its offering available as Software as a Service (SaaS) offerings. At the time, I held a major executive position responsible for this transformation and Ramesh was my Program Manager/Offering leader for the offering hub where he served as the “gearbox” ensuring that all the teams were aligned and were driving towards our SaaS strategy. He drove interlocks across various functional organizations to ensure strategies and plans were tightly integrated and coordinated. He implemented simple, reliable, and repeatable processes to enable effective decision making and risk management. He ensured audit compliance without heavy process. I found Ramesh to be very detail oriented, passionate about his work, and a strong project leader equally adept at people, and business management. I believe he would be an asset to any team he is on and would quickly have an impact.”","“I\'ve had the pleasure of working with Ramesh on several strategic CMS projects. He\'s always able to quickly grasp new technologies and has a great attention to detail, with the ability to successfully lead global projects and meet deadlines. ”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to drive project effectiveness and capture best practices, and today, the agent is reaching out to the user because they need to collaborate on a strategic brand and executive communications initiative for a joint project between IBM and 3M.
### Human: Agent: ['Bill Henderson', 'Motivated by challenge and fueled by collaboration. I achieve my professional rewards by driving measurable improvement in the performance of others. The combination of proven repeated performance along with the occasional and unavoidable failure, providing invaluable lessons, are vital to making steady progress towards one’s goals and long term success.Through training, coaching and development I can influence individuals and move that progress needle. In the end, better results come from better performance and that can only happen through a person’s own commitment and conviction to professional development.', 'Master’s Degree at University of Northwestern - St. Paul', 'Tennant Company', '[{"company":"Tennant Company","company_id":"tennant-company","industry":"Machinery Manufacturing","location":"","positions":[{"description":"• Design, develop and deployment of a variety of learning content via instructor lead training, virtual and on-line mediums.• Production and execution of sales competency and selling skills programs• Support and coaching for senior sales leadership and front line sales management in developing their team’s proficiency• Management of “on-boarding” curriculum for all new sales representatives• Experience with selection, configuration, implementation and administration of LMS systems• Creation of training materials and resources for product and service launches","duration":"Feb 2008 - Present 13 years 7 months","duration_short":"13 years 7 months","end_date":"Present","start_date":"Feb 2008","subtitle":"Tennant Company","title":"Performance Improvement Manager"}],"url":"https://www.linkedin.com/company/tennant-company"},{"company":"Eschelon Telecom, Inc","company_id":"eschelon-telecom","location":"","positions":[{"description":"Held the sole responsibility for the training, development and overall talent management of over 300 sales associates, managers and directors. Some of the key task invovled were: - Identification and analysis of training needs within the sales group - Design and development of comprehensive curriculums - Execution of programs including scheduling, facilitation and tracking - Coordination with other groups such as marketing and operations Held the sole responsibility for the training, development and overall talent management of over 300 sales associates, managers and directors. Some of the key task invovled were: - Identification and analysis of training needs within the sales group - Design and development of comprehensive curriculums - Execution of programs including scheduling, facilitation and tracking - Coordination with other groups such as marketing and operations","duration":"1994 2007 13 years","duration_short":"13 years","end_date":"2007","start_date":"1994","subtitle":"Eschelon Telecom, Inc","title":"National Sales Training Manager"}],"url":"https://www.linkedin.com/company/eschelon-telecom"}]', '["Oscar Vinales “A very wise man once told me that in order to achieve success in life, either you teach, you learn or you do both. Bill just does not have a great talent and passion in teaching and mentoring, but his willingness to share his vast experience and knowledge on how to improve performance is a very valuable asset for any organization that focus on their human resource continuous development. It has been a pleasure and a privilege to have Bill as one of my mentors at Tennant and making my training process a very enjoyable one and making a huge positive impact in my starting career at Tennant! Bill will always find innovative ways to keep on producing top sales talent and positively impacting the overall results of the organization.”","Stan Piskorski “Bill managed the relationship between our company and his when our firm was brough in to do a nationwide training project to suppliment the resources Bill had available. As a client he was easy to work with and with his support the project was smoothly implimented. More importantly, Bill was collaborative in his approach to working with us both from a content development and a logistics perspective. I\'m confident that any organization with which he is affilitated will strongly benefit from from his expertise, enthusiam and general good natured approach to work.”"]'] User: ['William Veeser', 'Specialties: Team Leadership,Sales Pipeline Development,Employee Supervision and Mentoring,Strategic Planning and Implementation,.New Business Development.Experienced in Software Development, Print Advertising, Online Advertising, Advertising Specialties and Corporate Identity and Logo Development Sales.Corporate Research and competitive analysis.', 'Product Specialist at Display Sales Company', 'Display Sales Company', '[{"company":"Display Sales Company","company_id":"display-sales-company","industry":"Retail","location":"Bloomington Mn","positions":[{"description":"","duration":"Jan 2014 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Display Sales Company","title":"Product Specialist."}],"url":"https://www.linkedin.com/company/display-sales-company"},{"company":"The Nerdery","company_id":"nerdery","location":null,"positions":[{"description":"","duration":"Dec 2009 Dec 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2012","start_date":"Dec 2009","subtitle":"The Nerdery","title":"Reserch/Lead Development Manager"},{"description":"","duration":"Dec 2009 Dec 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2012","start_date":"Dec 2009","subtitle":"The Nerdery","title":"Research/ Lead Development Manager"},{"description":"","duration":"Dec 2009 Aug 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2011","start_date":"Dec 2009","subtitle":"The Nerdery","title":"Lead Development Manager"}],"url":"https://www.linkedin.com/company/nerdery"},{"company":"Break Tradition Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1996 2008 12 years","duration_short":"12 years","end_date":"2008","start_date":"1996","subtitle":"Break Tradition Inc.","title":"Sr.Account Executive"}],"url":""},{"company":"Callan Publishing","company_id":null,"location":"Golden Valley Mn","positions":[{"description":"Hired, trained and maintained a staff of 40 telemarketers and 10 outside sales representives across the country. Hired, trained and maintained a staff of 40 telemarketers and 10 outside sales representives across the country.","duration":"Jul 1989 Aug 1996 7 years 2 months","duration_short":"7 years 2 months","end_date":"Aug 1996","start_date":"Jul 1989","subtitle":"Callan Publishing","title":"Sales Manager"}],"url":""}]', '["Dana Habeck “I first met Bill over 25 years ago when he came to work for Callon Publishing. The business was opening a new location and he was hired to manage that office. He stayed with the company after I left and was instrumental in its nationwide expansion. After all these years he still maintains friendships with several of the employees who worked with him.”","James Suda “I am grateful for having had the opportunity to work with Bill. He is an incredibly dedicated individual who maintains a collaborative and comfortable work environment for his team. He hears and considers every suggestion and idea and encourages creativity.”"]']### Assistant: The agent's job is to drive measurable improvement in the performance of others using their expertise in training and development, and today the user is reaching out to the agent because they need assistance with strategic planning and implementation for sales pipeline development in their current role as a product specialist.
### Human: Agent: ['Robert Dellenbach', 'Attorney with experience representing hundreds of technology, clean tech, Internet, media and science-related companies as advisor and outside general counsel since 1989. Professional mission: help companies and entrepreneurs with potential for high growth and significant economic and social benefits to articulate and achieve their business objectives, legally and effectively, while minimizing risk and transaction cost. Specialties: Representation of technology startup and venture-backed companies, with emphasis on intellectual property transactions, financing and mergers and acquisitions.', 'Silicon Valley Venture Lawyer', 'Dellenbach Venture Counsel', '[{"company":"Dellenbach Venture Counsel","company_id":"dellenbach-venture-counsel","industry":"Legal Services","location":"415.326.4511","positions":[{"description":"","duration":"Apr 2013 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Apr 2013","subtitle":"Dellenbach Venture Counsel","title":"Owner"}],"url":"https://www.linkedin.com/company/dellenbach-venture-counsel"},{"company":"e2i (formerly) Keiretsu Forum Academy","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2013 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Apr 2013","subtitle":"e2i (formerly) Keiretsu Forum Academy","title":"Lecturer"}],"url":""},{"company":"Pan-Arts","company_id":"pan-arts","location":"Fairfield, CA","positions":[{"description":"","duration":"Feb 2013 Nov 2015 2 years 10 months","duration_short":"2 years 10 months","end_date":"Nov 2015","start_date":"Feb 2013","subtitle":"Pan-Arts","title":"President and Board Member"}],"url":"https://www.linkedin.com/company/pan-arts"},{"company":"Reed Smith LLP","company_id":"reed-smith-llp","location":"","positions":[{"description":"","duration":"Mar 2008 Mar 2013 5 years 1 month","duration_short":"5 years 1 month","end_date":"Mar 2013","start_date":"Mar 2008","subtitle":"Reed Smith LLP","title":"Partner"}],"url":"https://www.linkedin.com/company/reed-smith-llp"},{"company":"Astia","company_id":"astia","location":"","positions":[{"description":"","duration":"Sep 2008 Aug 2010 2 years","duration_short":"2 years","end_date":"Aug 2010","start_date":"Sep 2008","subtitle":"Astia","title":"Member, Board of Advisors"}],"url":"https://www.linkedin.com/company/astia"},{"company":"Lester Center for Entrepreneurship and Innovation, Haas School of Business, UC Berkeley","company_id":null,"location":"","positions":[{"description":"","duration":"May 2002 Aug 2010 8 years 4 months","duration_short":"8 years 4 months","end_date":"Aug 2010","start_date":"May 2002","subtitle":"Lester Center for Entrepreneurship and Innovation, Haas School of Business, UC Berkeley","title":"Member, Board of Advisers"}],"url":""},{"company":"Astia","company_id":"astia","location":"","positions":[{"description":"","duration":"Sep 2007 Feb 2008 6 months","duration_short":"6 months","end_date":"Feb 2008","start_date":"Sep 2007","subtitle":"Astia","title":"Secretary, Board of Trustees"}],"url":"https://www.linkedin.com/company/astia"},{"company":"Fenwick & West LLP","company_id":"fenwick-&-west","location":"","positions":[{"description":"","duration":"Aug 1989 Feb 2008 18 years 7 months","duration_short":"18 years 7 months","end_date":"Feb 2008","start_date":"Aug 1989","subtitle":"Fenwick & West LLP","title":"Partner"}],"url":"https://www.linkedin.com/company/fenwick-&-west"},{"company":"Stanford Law and Technology Association","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1986 Jun 1989 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 1989","start_date":"Sep 1986","subtitle":"Stanford Law and Technology Association","title":"Co-President; Member"}],"url":""},{"company":"Paul Hastings","company_id":"paul-hastings","location":"Los Angeles","positions":[{"description":"","duration":"Jun 1988 Jul 1988 2 months","duration_short":"2 months","end_date":"Jul 1988","start_date":"Jun 1988","subtitle":"Paul Hastings","title":"Intern"}],"url":"https://www.linkedin.com/company/paul-hastings"},{"company":"U.S. Senate, Conference of the Majority","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1985 Jun 1985 4 months","duration_short":"4 months","end_date":"Jun 1985","start_date":"Mar 1985","subtitle":"U.S. Senate, Conference of the Majority","title":"Media and Communications Intern"}],"url":""},{"company":"Bain & Company, Munich","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1983 Sep 1983 4 months","duration_short":"4 months","end_date":"Sep 1983","start_date":"Jun 1983","subtitle":"Bain & Company, Munich","title":"Intern"}],"url":""},{"company":"Barcelona Mission, Church of Jesus Christ of Latter-Day Saints","company_id":null,"location":"Spain","positions":[{"description":"","duration":"Jul 1981 Mar 1983 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 1983","start_date":"Jul 1981","subtitle":"Barcelona Mission, Church of Jesus Christ of Latter-Day Saints","title":"Missionary"}],"url":""}]', '["Dylan Steeg “I had the pleasure and good fortune of being introduced to Robert and team @ Dellenbach Venture Counsel by one of our venture investors. We collaborated on a M&A transaction and I found Robert to be helpful in each of the elements of the deal. He and team were able to move as quickly as necessary, while staying on top of each of the material details of the transaction. Robert and team are an asset to their clients in the start-up community. ”","Vinit Modi “Robert is a great resource for any startup! He has in-depth expertise in corporate structure, deal-flow structure, and the startup landscape. He listens, understands, empathizes and provides sound guidance on the best path ahead. He will help both build the company and provide great mentorship to any startup!”"]'] User: ['Matthew Bair', 'Experienced Owner with a demonstrated history of working in the Information Technology industry. Skilled in Business, Computer Repair, Network/Server Support, Coaching, Sales, and Retail. Strong entrepreneurship professional with a Associates focused in Computer Systems from YTI Career Institute-York.', 'Business Technology Partners!', 'MBIT Group', '[{"company":"MBIT Group","company_id":null,"location":"20 S Sumner st york pa","positions":[{"description":"Business Technology Partners - Managed Services, Technical Support, Remote Support, Planning, Implementation, Antivirus, Backup Solutions Business Technology Partners - Managed Services, Technical Support, Remote Support, Planning, Implementation, Antivirus, Backup Solutions","duration":"Jan 2010 - Present 12 years 7 months","duration_short":"12 years 7 months","end_date":"Present","start_date":"Jan 2010","subtitle":"MBIT Group","title":"Owner"}],"url":""},{"company":"York Web Technologies, LLC","company_id":null,"location":"150 Memory Lane York Pa 17402","positions":[{"description":"Website Development, Mobile Applications, Hosting Website Development, Mobile Applications, Hosting","duration":"Jan 2018 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"York Web Technologies, LLC","title":"Owner"}],"url":""},{"company":"OneGeek","company_id":null,"location":"York PA","positions":[{"description":"Spartan Computers, LLC has recently acquired the assets of OneGeek Computer Repairs Inc. and looks forward to servicing the previous and existing client base. We hope to meet and exceed all of your expectations. Business and Residential Computer SupportPhone and Tablet RepairsWired and Wireless NetworksServersLaptopsDesktopsand More! Spartan Computers, LLC has recently acquired the assets of OneGeek Computer Repairs Inc. and looks forward to servicing the previous and existing client base. We hope to meet and exceed all of your expectations. Business and Residential Computer SupportPhone and Tablet RepairsWired and Wireless NetworksServersLaptopsDesktopsand More!","duration":"Jan 2015 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Jan 2015","subtitle":"OneGeek","title":"Owner"}],"url":""},{"company":"Spartan Computers, LLC","company_id":null,"location":"150 memory lane york pa 17402","positions":[{"description":"Business IT SupportComputer & Network Maintenance Managed services Wireless & Wired NetworkingServer Upgrades and InstallationOffsite Backups to Local servers in YorkComputer & Laptop RepairRetail SalesOn-Site SupportTwo convenient locations:150 Memory LaneYork PA 17402717-650-61892182 White StreetYork PA 17404717-430-2101Free Computer and Electronics Recycling services for York, PA and surrounding areas. 717-650-6189","duration":"Aug 2010 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"Aug 2010","subtitle":"Spartan Computers, LLC","title":"Owner"}],"url":""},{"company":"Ettline Foods","company_id":null,"location":"","positions":[{"description":"Supported 100 clients in an office, warehouse, and on the road sales environment. Setup and administered servers, clients, VPN connections, bar code scanners, and more. Supported 100 clients in an office, warehouse, and on the road sales environment. Setup and administered servers, clients, VPN connections, bar code scanners, and more.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Ettline Foods","title":"Network Administrator"}],"url":""}]', '["Doug Tymes “Matt is fair, honest, and knows what he\'s doing when it comes to computer repair. I\'ve recommended him to several friends and colleagues, and have only heard positive feedback.”","Bridget Floyd “Matt has helped with my home office computer on more than one occasion! While I\'m not completely computer-illiterate, I\'m not a pro. So it\'s great to know someone like Spartan Computers - knowledgable, reliable, on-time and doesn\'t overcharge me. I also bought a used desk-top for the non-profit my husband works for and they are very happy with it. You can\'t go wrong using Matt Bair and Spartan Computers!”"]']### Assistant: The agent's job is to provide legal counsel and advice to technology companies, while the user is reaching out to the agent because they need assistance with intellectual property transactions and financing for their startup.
### Human: Agent: ['Xina Rim', "Xina's singular goal is to make every client a client for life. As a successful, full-time REALTOR, she has extensive knowledge of the greater Tampa Bay area and has seen the ups and downs of the market. For the past 15 years, she has helped many Tampa Bay customers either find the home that is right for their lifestyle and investment or sell their home to the right buyer. A Business Degree background has provided her with a strong foundation to properly evaluate market conditions to determine the right course of action for both buyers and sellers. Xina and her Team acts as an advocate for their clients and takes the trust they place in their ability very seriously. Clients receive added value at every turn, and strong negotiating skills deliver better outcomes on both sides of the table. For buyers, Xina and her team listens to what is important to them and has the experience to know which neighborhoods and home features will meet their lifestyle needs. For sellers, they take an individualized approach knowing that each home has special aspects that will appeal to its ideal buyer. Sellers' homes are marketed with the latest online tools, including various websites and social media, as well as traditional print media. As a result of her professionalism and the high quality of service they give to their clients, Xina and her team maintains a strong referral base. Clients receive an exceptional level of personal attention, including constant communication on a listing's activity with sellers and status updates with buyers. An integrated network of long-standng relationships with affiliated real estate service providers, such as home inspectors and mortgage representatives, deliver any assistance that clients may need throughout the entire process. Xina is a member of the Pinellas Realtor® Organization (PRO), Director for Florida Association of Realtors® (FAR), and the National Board of REALTORS. Languages spoken: English and Cambodian", 'Broker Associate at eXp Realty', 'eXp Realty', '[{"company":"eXp Realty","company_id":"exp-realty","industry":"Real Estate","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Feb 2021","subtitle":"eXp Realty","title":"Broker Associate at eXp Realty"}],"url":"https://www.linkedin.com/company/exp-realty"},{"company":"Xina Rim & Associates","company_id":"xina-rim-associates","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Jan 2019 Feb 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2021","start_date":"Jan 2019","subtitle":"Xina Rim & Associates","title":"Broker/Owner"}],"url":"https://www.linkedin.com/company/xina-rim-associates"},{"company":"NextHome Gulf Coast Realty","company_id":"nexthome-gulf-coast-realty","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"As a full time professional. I pride myself on offering superior personal service before, during and after your transaction. Knowledge, commitment, honesty, expertise and professionalism are the cornerstone of my business. Are you ready as a Realtor to Join my Team! As a full time professional. I pride myself on offering superior personal service before, during and after your transaction. Knowledge, commitment, honesty, expertise and professionalism are the cornerstone of my business. Are you ready as a Realtor to Join my Team!","duration":"Feb 2018 Jan 2019 1 year","duration_short":"1 year","end_date":"Jan 2019","start_date":"Feb 2018","subtitle":"NextHome Gulf Coast Realty","title":"Managing Broker"}],"url":"https://www.linkedin.com/company/nexthome-gulf-coast-realty"},{"company":"Coastal Properties Group & Christie\'s International Real Estate","company_id":"coastal-properties-group-affiliate-of-christies-international-real-estate","location":"16701 Gulf Boulevard, North Redington Beach, FL, 33708","positions":[{"description":"Since opening our doors in July 2012, we have quickly become one of Tampa Bay’s most successful real estate companies, consistently ranking among the area’s top brokerages. In 2015, we sold over 1400 homes and produced $550 million dollars in sales. As the area’s exclusive affiliate of Christie’s International Real Estate, we have access to marketing resources and technology like no other Tampa Bay real estate firm. An invitation only brokerage, our elite team of multi-million dollar producing real estate advisors are dedicated to providing you bespoke services, ensuring you are taken care of in a way that matches your individual needs and preferences.Coastal Properties Group specializes in waterfront and luxury properties and estates in Pinellas County, specifically in the coastal areas between Tarpon Springs and St. Pete Beach. Coastal Properties is Tampa Bay’s leader in luxury real estate.As the area’s exclusive affiliate of Christie’s International Real Estate, Coastal Properties Group International has access to marketing resources like no other Tampa Bay real estate firm.Coastal Properties Group specializes in distinct luxury niches:Beach and Intracoastal CondosBeachfront homesHomes along the Intracoastal WaterwayGolf course homesEstate homesAt Coastal Properties Group we speak the language of luxury!","duration":"May 2017 Feb 2018 10 months","duration_short":"10 months","end_date":"Feb 2018","start_date":"May 2017","subtitle":"Coastal Properties Group & Christie\'s International Real Estate","title":"Realtor"}],"url":"https://www.linkedin.com/company/coastal-properties-group-affiliate-of-christies-international-real-estate"},{"company":"Charles Rutenberg Realty Tampa Bay","company_id":"charles-rutenberg-realty","location":"St. Petersburg, FL","positions":[{"description":"","duration":"Feb 2015 May 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2017","start_date":"Feb 2015","subtitle":"Charles Rutenberg Realty Tampa Bay","title":"Realtor"}],"url":"https://www.linkedin.com/company/charles-rutenberg-realty"}]', '["Greg Bonderer “Xina really cares about her clients, she has got them in homes that they love!!!!!!!!”","Lisa Henderson, Realtor “It was a pleasure to work with Xina on the sale of my listing in Clearwater. She has great communication, follow up and overall work ethic. Her positive attitude and fairness helped get us all to the closing table with a smile. I enjoyed working with Xina on this transaction and hope we get to work together again in the future!”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to provide exceptional real estate services, and today the user is reaching out to the agent because they need assistance in finding a suitable property for their marketing career in the Tampa Bay area.
### Human: Agent: ['Loralee Hesse', 'Actively looking for new opportunities in a new location. Over 20 years diverse IT experience. Focused and detail-oriented Infrastructure Management Senior Analyst offering exceptional troubleshooting skills and a talent for developing innovative solutions to unusual and difficult problems. USAF Military Veteran', 'Data Management Custom Programmer at ACM Labs', 'ACM Medical Laboratory', '[{"company":"ACM Medical Laboratory","company_id":"acm-medical-laboratory","industry":"Hospitals and Health Care","location":"Rochester, New York Area","positions":[{"description":"• Clinical data manager (CDM) for assigned global Phase I-IV clinical trials • Ensure CDM procedures are followed from study setup through database lock• Collaborate with Sponsor/CRO DM on data management agreement (DMA)• Reconcile discrepancies between CTMS and EDC• Implement QC views, modify ETL procedures to ensure accurate DB extractions• Create Custom SSRS reports and MCC Metrics monthly • Clinical data manager (CDM) for assigned global Phase I-IV clinical trials • Ensure CDM procedures are followed from study setup through database lock• Collaborate with Sponsor/CRO DM on data management agreement (DMA)• Reconcile discrepancies between CTMS and EDC• Implement QC views, modify ETL procedures to ensure accurate DB extractions• Create Custom SSRS reports and MCC Metrics monthly","duration":"Jul 2015 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Jul 2015","subtitle":"ACM Medical Laboratory","title":"Data Management Custom Programmer"}],"url":"https://www.linkedin.com/company/acm-medical-laboratory"},{"company":"Rochester General Health System","company_id":"rochesterregionalhealth","location":"Rochester, New York Area","positions":[{"description":"• Application Support for new EMR Implementation• Testing of new releases – Release Management• Documenting process and procedures• Develop UAT and Test plans• Requirements Gathering• Custom report writing• Web programming (ColdFusion)• DBA, SQL 2005/2008• Create custom DB tables and imports • Application Support for new EMR Implementation• Testing of new releases – Release Management• Documenting process and procedures• Develop UAT and Test plans• Requirements Gathering• Custom report writing• Web programming (ColdFusion)• DBA, SQL 2005/2008• Create custom DB tables and imports","duration":"Jul 2014 May 2015 11 months","duration_short":"11 months","end_date":"May 2015","start_date":"Jul 2014","subtitle":"Rochester General Health System","title":"Systems Analyst/Programmer"}],"url":"https://www.linkedin.com/company/rochesterregionalhealth"},{"company":"Xerox","company_id":"xerox","location":"","positions":[{"description":"• Application Support for In House applications• Documenting process and procedures• Internal ISO 9001 Auditor• Develop UAT and Test plans• Web Portal programming (ColdFusion)• DBA, SQL 2005/2008 -Oracle 8.1-10G • Application Support for In House applications• Documenting process and procedures• Internal ISO 9001 Auditor• Develop UAT and Test plans• Web Portal programming (ColdFusion)• DBA, SQL 2005/2008 -Oracle 8.1-10G","duration":"Nov 1997 Mar 2014 16 years 5 months","duration_short":"16 years 5 months","end_date":"Mar 2014","start_date":"Nov 1997","subtitle":"Xerox","title":"Infrastructure Management Senior Analyst"}],"url":"https://www.linkedin.com/company/xerox"},{"company":"various","company_id":"various_24","location":"","positions":[{"description":"","duration":"May 1988 Mar 1996 7 years 11 months","duration_short":"7 years 11 months","end_date":"Mar 1996","start_date":"May 1988","subtitle":"various","title":"Senior Radiology Technologist"}],"url":"https://www.linkedin.com/company/various_24"},{"company":"United States Air Force","company_id":"united-states-air-force","location":"","positions":[{"description":"","duration":"Mar 1984 Feb 1990 6 years","duration_short":"6 years","end_date":"Feb 1990","start_date":"Mar 1984","subtitle":"United States Air Force","title":"Radiology Technologist"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["David Marcus “Loralee is a thought provoking, forward looking individual who provides exceptional service and delivers on her commitments. One of her more admirable qualities is the ability to help both groups and individuals look beyond the horizon and avoid the unseen consequences of “group think”. The value of her ability to completely understand the linkages among various processes and how a change in one affects others is something that can’t be overstated. In the many years, I’ve worked with her; I could always count her to provide valuable support to my team and work through whatever issues were at hand to resolve the problem. As ISO 9001 auditors, our collective team could always count on her insight and forethought. She is simply a pleasure to work with and excels at whatever she does.”","Helen Deubler “I have worked with Lori for 5 years and respect her on so many levels. She is a valued partner and resource, not only from my perspective, but from anyone that has had the benefit of working with her. She is a very clear analyst and thinker. She undoubtedly understands goals and how to achieve success with repeatable processes that drives excellence. Lori does not dictate, but leads. She doesn’t direct, but guides. She is truly a team player. I look forward to working with Lori whenever possible. She brings humor, thoughtfulness and team leadership, no matter what she is engaged in. I highly recommend getting to know Lori, if you have not already had the privilege.”"]'] User: ['Angie Thomas', 'Software Administrator for multi-divisional/multi-branch Home Health/Hospice/Private duty and DME provider for AL and MS. Serve as administrator/resource and liaison for all software issues / implementation / upgrades for Home Care Home Base Software. Provide training and securities for new hires. Previously a Seasoned Senior EHR software consultant with a demonstrated history of leadership working in the Healthcare industry. Collaborate with vendor(s) teams across multiple facets including but not limited to implementation, revenue cycles, data integration, interface testing, report distribution, chart auditing, software update reviews. Skilled in project management and implementing EMR software across the U.S. with a focus on clinical applications. I have been in the Healthcare industry over 20 years. Skilled in dialog with upper management as well as clinical staff. Extensive experience in classroom, one on one and remote training. Skilled in remote services such as Dameware, WebEx, Zoom, Skype, Microsoft Suite.', 'Software Administrator at Saad Healthcare', 'Saad Healthcare', '[{"company":"Saad Healthcare","company_id":"saad-healthcare","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"As a Software Administrator I am responsible for the day to day activities, troubleshooting, and updates to HCHB (HomeCare HomeBase) a top leading software designed specifically for Home Health and Hospice Care. Responsible for new user setup, securities and training; troubleshooting issues with the various consoles within HCHB including Workflow, Orders, Hospice HIS, Oasis, Schedule, Clinical Input, and other clinical aspects. In addition, there are financial modules specifically claims management and billing management, episode management and AR , Responsible for setting up new Payors within HCHB, reviewing contracts, work with third party vendors.Perform data mining and analytics tasks for annual state reporting across all branches (12) in Alabama and Mississippi.In addition to being the Software Administrator, I have taken on the responsibility as an interim Billing Manager.Service lines include Home Health, Hospice, and Private Duty.Serve as Supervisor for 7 members of the billing department. Multiple payors, private insurance, both PPS and PDGM billing. Claim Denials, appeals, including Medicare and Medicaid. Initiate month end billing cycle, audit billing reports, run month end reporting for all branches/all locations. Miscellaneous IT responsibilities - as a backup - include * support for rebooting the following systems:• Apollo – DME/Store Software • Mercury 2 – DME/Store Software • Paquin – DME/Store software* Troubleshoot and address •Printer issues/supplies, •Scanning issues, Windows password issues/changes• Gmail setup for user *Pointcare – setup for tablets for field staff - Order supplies as needed","duration":"Sep 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Sep 2020","subtitle":"Saad Healthcare","title":"Software Administrator"},{"description":"","duration":"Sep 2020 Sep 2020 1 month","duration_short":"1 month","end_date":"Sep 2020","start_date":"Sep 2020","subtitle":"Saad Healthcare","title":"Software Administrator"}],"url":"https://www.linkedin.com/company/saad-healthcare"},{"company":"MatrixCare","company_id":"matrixcare","location":"","positions":[{"description":"Seasoned EHR Consultant. Train client clinical staff on SNL software modules including MDS, Care Plans, Resident Care, Care Assist, Orders, Progress Notes, Observations, Events ePrescribe, eMAR and eTAR. Most training sessions are held on site at client facilities. In addition, remote training sessions are provided. Transitioned over to Sigmacare (subsidiary of Matrixcare) and continue working with Sigmacare modules for nursing facilities. SigmaCare EHR is a cloud-based electronic health records (EHR) solution that is designed for assisted living communities, long-term care facilities and post-acute care organizations.","duration":"Apr 2019 Jun 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2020","start_date":"Apr 2019","subtitle":"MatrixCare","title":"Clinical Implementation Consultant"}],"url":"https://www.linkedin.com/company/matrixcare"},{"company":"CTG - Computer Task Group","company_id":"ctginc","location":"","positions":[{"description":"Senior EHR Software Consultant collaborating with clients to attain highest level of efficiency and quality using best practices with a focus on clinical applications. Addressed break/fix issues in multiple applications (CPSI/Evident/Thrive/Thrive UX/MedHost/Sequelmed); also collaborated on Meaningful Use projects, securities, and other tasks/projects as assigned by client. Senior EHR Software Consultant collaborating with clients to attain highest level of efficiency and quality using best practices with a focus on clinical applications. Addressed break/fix issues in multiple applications (CPSI/Evident/Thrive/Thrive UX/MedHost/Sequelmed); also collaborated on Meaningful Use projects, securities, and other tasks/projects as assigned by client.","duration":"Jun 2018 Apr 2019 11 months","duration_short":"11 months","end_date":"Apr 2019","start_date":"Jun 2018","subtitle":"CTG - Computer Task Group","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/ctginc"},{"company":"Pivot Point Consulting, a Vaco Company","company_id":"pivot-point-consulting-llc","location":"","positions":[{"description":"Working as a Consultant assisting clients with EMR software break/fix issues. Focus on clinical applications. Special projects as requested by client i.e. Applications Expert for liability, mal practice suit. Performed security audits on archived and active accounts as requested. Working as a Consultant assisting clients with EMR software break/fix issues. Focus on clinical applications. Special projects as requested by client i.e. Applications Expert for liability, mal practice suit. Performed security audits on archived and active accounts as requested.","duration":"Mar 2018 Nov 2018 9 months","duration_short":"9 months","end_date":"Nov 2018","start_date":"Mar 2018","subtitle":"Pivot Point Consulting, a Vaco Company","title":"Consultant"}],"url":"https://www.linkedin.com/company/pivot-point-consulting-llc"},{"company":"Evident Health","company_id":"evident-health","location":null,"positions":[{"description":"-Responsible for overseeing software installation and implementation for Physicians Applications Module which includes CPOE, Chartlink, Esign, Escribe, Rx Writer, Physicians Problem List, Medication Reconciliation, Physicians Documentation and ED Module. Performed classroom, one on one and remote training sessions. Performed quality testing in test and production servers. Coordinated and staffed onsite Go-Live week(s) and support weeks. Provided in house resource support for Chartlink5, Whiteboard List, Rule Based Securities, Clinical Decision Support Alerts, Thrive Patient Care Portal, Thrive UX Patient Care Portal and Tracking Board. Educating clients on benefits and functionality of multiple software modules -Providing customer support to existing clients -Working knowledge of Meaningful Use Healthcare legislation.","duration":"Apr 2015 Feb 2018 2 years 11 months","duration_short":"2 years 11 months","end_date":"Feb 2018","start_date":"Apr 2015","subtitle":"Evident Health","title":"Senior CPSI Physicians Applications Support/Implementation Representative"},{"description":"Provide Training/installation and support for Physicians Applications Module which includes CPOE, Chartlink, Esign, Escribe, ED, Rx Writer, Physicians Problem List, Medication Reconciliation, CL5, CPOE5, Physicians Documentation, Tracking Board and ClinDoc. Travel extensively (85%) across the US to hospitals with demographics of 100 beds or less. Led hundreds of implementation projects. Also provided inhouse support for all physician applications and repeatedly attained Top Performer for successfully closing the most sits/tickets as well as Top Traveler for high volume of travelling to sites for training/live and support weeks. Provided WebEx\'s (remote training) of the Physician applications. Promoted to Support Representative 4/16/14. Became a Certified Primary for Physicians Application in July, 2014.","duration":"Apr 2012 Apr 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2015","start_date":"Apr 2012","subtitle":"Evident Health","title":"CPSI PHYAPPS Support/Installation Representative"},{"description":"Two solid years working in conversion. Once Contract with Client is signed, Conversion reviews client\'s current processes - everything from table setup, account information, registration, item setup (Lab, Radiology, Nursing Orders, Physician Orders, Protocols, Order Sets, Documentation, etc). Averaged 4 months per conversion per client. Provide weekly status reports to client and implementation staff on all items. Communicated with Client directly to obtain additional information or (outstanding data needed) from client i.e. excel spreadsheet of all radiology items, current setup etc. Load data into a CSV spreadsheet (Excel typically) and upload into the test server. Perform additional quality testing. After testing is approved, would sync with client\'s test server for further quality testing. On average would handle 8 clients at any given time at different stages of the conversion process.","duration":"Jun 2010 Apr 2012 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2012","start_date":"Jun 2010","subtitle":"Evident Health","title":"CPSI Clinical Conversion Coordinator"},{"description":"Triaged all incoming Interface issues – Help desk","duration":"Jun 2010 Oct 2010 5 months","duration_short":"5 months","end_date":"Oct 2010","start_date":"Jun 2010","subtitle":"Evident Health","title":"CPSI Interface Applications"}],"url":"https://www.linkedin.com/company/evident-health"},{"company":"Cardiology Associates of Mobile, Cogburn Health, Infirmary Health Systems","company_id":null,"location":"Mobile, Alabama Area","positions":[{"description":"Medical Billing 12 Years experience with Large Hospital, Home Health, LTC Nursing facilities and specialty practices.Hospital - (Infirmary Health Systems) Tricare, Medicaid, Private Pay claim submission/denials. Worked Remits.Home Health - (Infirmary Home Health) BCBS of Alabama, United Health Care, and smaller payor sources. Coded and submitted electronic claims. Reviewed patient charts for medical necessity and PHI verification. Worked EOB denials and appeals etc.Long Term Care Nursing Facilities - (Cogburn Health) Handled all medical billing for 3 of 4 company owned LTC facilities (Cogburn Health). Coded and submitted electronic claims, worked EOB denials and appeals. Specialty Practices (Cardiology Associates)- 29 physician practice. Handled all BCBS of AL claims, remits, appeals and denials. Avg 2M monthly.","duration":"Jun 1998 May 2010 12 years","duration_short":"12 years","end_date":"May 2010","start_date":"Jun 1998","subtitle":"Cardiology Associates of Mobile, Cogburn Health, Infirmary Health Systems","title":"Medical Billing Specialist"}],"url":""}]', '["Dee Determan RT, R “Angie is a delight to manage and work with. She is flexible and willing to learn new things as business needs arise. Looking forward to working together on future projects. Thanks for all you do Angie!”","Whit Gruenewald “Angie and I worked together on a hospital emergency department\'s EMR Implementation. She was the leader of our group and did a fantastic job of easing the department\'s transition to a new EMR. She worked with facility staff to to identify their various clinical EMR needs, and helped formulate strategies to enhance our EMR\'s performance. It was a great implementation and I would love to work with Angie again in the future. ”"]']### Assistant: The agent's job is to provide software administration and training for a home health and hospice provider, and today, the agent is reaching out to the user to discuss potential collaboration on implementing a new software system for clinical applications.
### Human: Agent: ['Corey Maymon', 'Healthcare Technology and Insurance Professional with 12+ years of industry experienceLicenses: Georgia Resident Life and Health Insurance License Certified Enrollment Specialist Certification', 'Senior Account Manager at Maxwell Health', 'Maxwell Health', '[{"company":"Maxwell Health","company_id":"maxwell-health","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Maxwell Health","title":"Senior Account Manager"},{"description":"Maxwell Health is a technology platform and innovative marketplace solution that makes benefits and HR simple. Maxwell streamlines the administration of benefits, human resources, and payroll for HR administrators, and its beautiful, modern experience makes it easy for employees to choose and use their benefits, helping them achieve better health and financial security. Leading benefits advisors and insurance carriers partner with Maxwell to deliver a state-of-the-art benefits and HR experience for small-to-mid-size employers and their employees. To learn more about Maxwell Health, please visit www.maxwellhealth.com.","duration":"May 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"May 2015","subtitle":"Maxwell Health","title":"Account Manager"}],"url":"https://www.linkedin.com/company/maxwell-health"},{"company":"Guardian Life Insurance Company of America","company_id":"the-guardian-life-insurance-company-of-america_164085","location":"Boston, MA","positions":[{"description":"","duration":"Nov 2011 May 2015 3 years 7 months","duration_short":"3 years 7 months","end_date":"May 2015","start_date":"Nov 2011","subtitle":"Guardian Life Insurance Company of America","title":"Benefit Advisor"}],"url":"https://www.linkedin.com/company/the-guardian-life-insurance-company-of-america_164085"},{"company":"Hub International","company_id":"hub-international","location":"Massachusetts","positions":[{"description":"","duration":"Oct 2010 Dec 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2011","start_date":"Oct 2010","subtitle":"Hub International","title":"Client Relationship Manager"}],"url":"https://www.linkedin.com/company/hub-international"},{"company":"Brown & Brown Insurance","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2008 Apr 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2010","start_date":"Apr 2008","subtitle":"Brown & Brown Insurance","title":"Implementation Specialist / Account Manager"}],"url":""},{"company":"Radio Disney","company_id":"radio-disney","location":"","positions":[{"description":"","duration":"May 2007 Aug 2007 4 months","duration_short":"4 months","end_date":"Aug 2007","start_date":"May 2007","subtitle":"Radio Disney","title":"Integrated Marketing and Promotions Assistant / Intern"}],"url":"https://www.linkedin.com/company/radio-disney"}]', '["Jackie Goyette-Hickey “Corey was our Account Manager during a very tough transitional time at MRV. Our benefits were outdated and were unevenly dispersed across a large geographical region. She not only came in with great ideas and data to help us make a decsion with the senior management team, she hand held every one of our employees and made herself available at all times. Corey is poised and professional at all times, and is a huge asset as a partner in your healthcare planning! Jackie Hickey Global Director of Human Resources MRV Communications”","Stephanie Cadogan Zsittnik “Corey was a valuable asset to Hub International. She was an extremely quick study following her relocation to the area. She quickly learned the MA market and became a knowledgeable resource to her clients. Corey was an absolute pleasure to work with!”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide healthcare consultation and planning services, and today the user is reaching out to the agent because they need assistance in navigating their healthcare benefits and making informed decisions.
### Human: Agent: ['Gabriela A. Oropeza L.', "Politologist, foodie at heart and social media lover. Talented and meticulous with the details, don't miss a comma. Social networks love me, challenge me, and the sentiment is reciprocated. My epiphanies, almost always have to do with food... I would kill for a burger. I'm a walking restaurant guide, if you don’t know where to eat, I’ll probably have a recommendation for you.", 'Freelancer', 'Starbucks', '[{"company":"Starbucks","company_id":"starbucks","industry":"Retail","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Starbucks","title":"Barista"}],"url":"https://www.linkedin.com/company/starbucks"},{"company":"Self-Employed","company_id":"self-employed_desihn","location":"","positions":[{"description":"• Creation and scheduling of content in English and Spanish.• Correction and monitoring of published content on social networks.• Development, coordination and execution of digital strategies.• Creation, development and execution of campaigns for social networks.• Presentation of digital proposals to optimize the use of customers social networks.• Identification of the main opportunities, strengths, weaknesses and threats around the company and development of resources that allow optimizing the image of it in its social networks.• Analysis and measurement of the competitive online environment of customers.• Translations.","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"Self-Employed","title":"Freelancer"}],"url":"https://www.linkedin.com/company/self-employed_desihn"},{"company":"mood • digital agency","company_id":"mood-digital-agency","location":"","positions":[{"description":"• Provide assistance to the digital marketing team, following up the projects and strategies implemented to the different clients.• Update of products descriptions in online store according to customer.• Upload articles and publish products to the online store of the assigned website.• Update the banners of the assigned website.• Assembly, scheduling and sending newsletters via MailChimp.• Work with the tools and processes stipulated by the agency and the client. • Provide assistance to the digital marketing team, following up the projects and strategies implemented to the different clients.• Update of products descriptions in online store according to customer.• Upload articles and publish products to the online store of the assigned website.• Update the banners of the assigned website.• Assembly, scheduling and sending newsletters via MailChimp.• Work with the tools and processes stipulated by the agency and the client.","duration":"Nov 2018 Apr 2019 6 months","duration_short":"6 months","end_date":"Apr 2019","start_date":"Nov 2018","subtitle":"mood • digital agency","title":"Digital Marketing Assistant"}],"url":"https://www.linkedin.com/company/mood-digital-agency"},{"company":"Seis Grados Media","company_id":"seis-grados-media","location":"","positions":[{"description":"• Development and execution of content strategies to clients according to their social networks objectives or digital campaigns.• Development and execution of social networks campaigns to advertise new products.• Grammar correction and preparing a content calendar for social media.• Monitoring of content delivering deadlines.• Qualitative analysis of brands (monthly report)• Benchmark of the competence of the accounts in my charge (monthly report).• Support to the Leader in bids to find clients.","duration":"Mar 2018 Nov 2018 9 months","duration_short":"9 months","end_date":"Nov 2018","start_date":"Mar 2018","subtitle":"Seis Grados Media","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/seis-grados-media"},{"company":"20.02 Marketing Group","company_id":"20-02-marketing-group","location":"","positions":[{"description":"• Creation and scheduling of content.• Correction and monitoring of content published on social networks.• Creation, development and execution of campaigns for social networks.• Development, coordination and execution of digital strategies.• Creation, development and execution of campaigns for social networks.• Implementation and development of organic and payed growth strategies social media.• Identification of the main opportunities, strengths, weaknesses and threats around the company and development of resources that allow optimizing its image in its social networks. • Analysis and measurement of the competitive online environment of customers. • Creation of reports of metrics and results with analysis and recommendations. • Follow up on client projects, organize them and ensure compliance with them within the stipulated period of time. • Desk Research.","duration":"May 2017 Jan 2018 9 months","duration_short":"9 months","end_date":"Jan 2018","start_date":"May 2017","subtitle":"20.02 Marketing Group","title":"Content Manager/Social Media Manager"}],"url":"https://www.linkedin.com/company/20-02-marketing-group"},{"company":"Grupo Editorial Poleo","company_id":"el-nuevo-pa%C3%ADs-y-zeta","location":"","positions":[{"description":"• Scheduling content.• Managing scheduling tools.• Basic design of social network images. • Scheduling content.• Managing scheduling tools.• Basic design of social network images.","duration":"Feb 2017 Nov 2017 10 months","duration_short":"10 months","end_date":"Nov 2017","start_date":"Feb 2017","subtitle":"Grupo Editorial Poleo","title":"Community Manager"}],"url":"https://www.linkedin.com/company/el-nuevo-pa%C3%ADs-y-zeta"},{"company":"Soco Adventures","company_id":null,"location":"","positions":[{"description":"• Creation, scheduling and content writing. • Creation, scheduling and content writing.","duration":"Dec 2016 Jun 2017 7 months","duration_short":"7 months","end_date":"Jun 2017","start_date":"Dec 2016","subtitle":"Soco Adventures","title":"Community Manager"}],"url":""},{"company":"Applikable Solutions","company_id":"applikable-solutions","location":"","positions":[{"description":"• Development and execution of strategies for social networks.• Scheduling and content creation. • Preparation of metrics reports (monthly). • Images and ads design for social networks. • Development and execution of strategies for social networks.• Scheduling and content creation. • Preparation of metrics reports (monthly). • Images and ads design for social networks.","duration":"Feb 2017 Apr 2017 3 months","duration_short":"3 months","end_date":"Apr 2017","start_date":"Feb 2017","subtitle":"Applikable Solutions","title":"Community Manager"}],"url":"https://www.linkedin.com/company/applikable-solutions"},{"company":"Grupo EASY","company_id":"grupo-easy","location":"","positions":[{"description":"• Creation and scheduling content. • Creation and scheduling content.","duration":"Nov 2016 Jan 2017 3 months","duration_short":"3 months","end_date":"Jan 2017","start_date":"Nov 2016","subtitle":"Grupo EASY","title":"Community Manager"}],"url":"https://www.linkedin.com/company/grupo-easy"},{"company":"Interalianza Consultores","company_id":"interalianza-consultores","location":null,"positions":[{"description":"• Development, coordination and execution of communication strategies. • Development and execution of communication audits, and presentation of proposals to optimize communication processes and media, both internal and external public. • Identification of the main opportunities, strengths, weaknesses and threats around the company and development of resources to optimize the internal and external image of it. • Follow up on client projects, organize them and ensure compliance with them within the stipulated period of time. • Dissemination of press releases and other informative content related to the organization\'s clients to the different press media. • Preparation and execution of PR plans for the client. • Coordination of meetings and work tables between companies and customers. • Development and execution of strategies for social networks. • Community Management: development, scheduling and content creation.","duration":"Apr 2016 Nov 2016 8 months","duration_short":"8 months","end_date":"Nov 2016","start_date":"Apr 2016","subtitle":"Interalianza Consultores","title":"Account Executive"},{"description":"• Brand research.• Development and execution of the communication strategy to be followed for the XII International Plastic Congress.• Development of the graphic line.• Content generation and scheduling.","duration":"Sep 2016 Oct 2016 2 months","duration_short":"2 months","end_date":"Oct 2016","start_date":"Sep 2016","subtitle":"Interalianza Consultores","title":"Community Manager of the XII International Plastic Congress"}],"url":"https://www.linkedin.com/company/interalianza-consultores"},{"company":"almomento360.com","company_id":null,"location":"","positions":[{"description":"• News search. • Content writing based on previous research. • Management of the WordPress platform. • Image quality editing that accompanies the news. • Alert handling. • News search. • Content writing based on previous research. • Management of the WordPress platform. • Image quality editing that accompanies the news. • Alert handling.","duration":"Jul 2014 Jul 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2015","start_date":"Jul 2014","subtitle":"almomento360.com","title":"Editor"}],"url":""},{"company":"BEA Digital S.A.","company_id":"bea-digital-s.a.","location":"","positions":[{"description":"• Content creation.• Scheduling content.• Management of social networks interactions.• Brand competition and digital news monitoring.• Alert handling. • Content creation.• Scheduling content.• Management of social networks interactions.• Brand competition and digital news monitoring.• Alert handling.","duration":"Mar 2013 Oct 2013 8 months","duration_short":"8 months","end_date":"Oct 2013","start_date":"Mar 2013","subtitle":"BEA Digital S.A.","title":"Freelance Community Manager"}],"url":"https://www.linkedin.com/company/bea-digital-s.a."}]', '["Scarleth Celeste Lira V. “Gabriela es una profesional responsable, dedicada y muy creativa (características que son muy importantes para el cargo en el que se desempeñó). Ella fue mi coordinadora en la agencia de marketing donde trabajamos y aprendí muchísimo de su forma de organizarse y de las herramientas que proporcionó al equipo para que nuestras labores fluyeran de manera óptima. ”","Eloy Estévez “Creativa, autodidacta, innovadora y comprometida, son sólo algunas de las palabras que pueden describir a Gabriela. Durante el tiempo que trabajamos juntos fue una pieza clave para el éxito del equipo en diversos proyectos. ”"]'] User: ['Alain Escobedo Martell', 'More than 13 years of experience developing and implementing marketing and loyalty strategies. Knowledge and experience creating, implementing and managing loyalty and CRM programs for companies of different industries. With a great capacity to lead teams towards achieving goals. Understanding technology solutions from a business perspective.Specialties: Loyalty and CRM programs. Digital marketing strategies. Innovate Marketing. Marketing Strategies. Advertising.', 'Business Development and Marketing Consultant', 'Koette', '[{"company":"Koette","company_id":null,"location":"Miami/Fort Lauderdale y alrededores, Estados Unidos","positions":[{"description":"","duration":"Jun 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Koette","title":"Business Development and Marketing Consultant"}],"url":""},{"company":"Scotiabank","company_id":"scotiabank","location":"Mexico","positions":[{"description":"","duration":"Aug 2014 Jun 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2017","start_date":"Aug 2014","subtitle":"Scotiabank","title":"Subdirector de Mercadotecnia Dirigida"}],"url":"https://www.linkedin.com/company/scotiabank"},{"company":"Origis Consulting","company_id":"origis-consulting","location":"Mexico City Area, Mexico","positions":[{"description":"Planning, implementation and management of Loyalty and CRM programs. Consultant in marketing strategies. Trends and innovations in digital marketing and social media strategies.","duration":"Mar 2011 Aug 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2014","start_date":"Mar 2011","subtitle":"Origis Consulting","title":"CRM & Loyalty Consultant"}],"url":"https://www.linkedin.com/company/origis-consulting"},{"company":"Grass Roots LATAM","company_id":null,"location":"Mexico City Area, Mexico","positions":[{"description":"Implementation and administration of loyalty and incentive programs in different companies, including telecom, electronics, and financial industries. Data analysis. Responsible of operative efficiency improvement. In charge of identifying trends and opportunities to develop for each loyalty program.","duration":"Jun 2010 Feb 2011 9 months","duration_short":"9 months","end_date":"Feb 2011","start_date":"Jun 2010","subtitle":"Grass Roots LATAM","title":"Project Manager"}],"url":""},{"company":"WSI Solutions Mexico","company_id":null,"location":"Mexico City Area, Mexico","positions":[{"description":"Consultant in digital marketing strategies.","duration":"Jan 2009 Jun 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2010","start_date":"Jan 2009","subtitle":"WSI Solutions Mexico","title":"Consultant"}],"url":""},{"company":"Cacto Arte e Ideas","company_id":"cacto.com","location":"Mexico City Area, Mexico","positions":[{"description":"Management of CRM and loyalty programs in the pharmaceutical industry. Client services. Development of new ideas and strategies to increase services and improve each loyalty program. In charge of the communications used for loyalty programs.","duration":"Sep 2008 Jun 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2010","start_date":"Sep 2008","subtitle":"Cacto Arte e Ideas","title":"Account Manager"}],"url":"https://www.linkedin.com/company/cacto.com"},{"company":"Orthodontic Centers of America","company_id":null,"location":null,"positions":[{"description":"In charge of the annual marketing plan. Responsible of the marketing budget. Responsible of media planning and buying. Creation of advertising campaigns.","duration":"Oct 2004 Sep 2008 4 years","duration_short":"4 years","end_date":"Sep 2008","start_date":"Oct 2004","subtitle":"Orthodontic Centers of America","title":"Marketing Manager"},{"description":"In charge of the design and management of internal promotions. Data analysis and market research. Development and management of CRM and loyalty program.","duration":"Oct 2003 Sep 2004 1 year","duration_short":"1 year","end_date":"Sep 2004","start_date":"Oct 2003","subtitle":"Orthodontic Centers of America","title":"Internal Marketing Manager"}],"url":""}]', '["“Alain tiene muy fuerte visión estrategica de los negocios. Además, tiene la responsibilidad, empuje y determinación para comenzar e implementar sus ideas. ”","“Alain es un excelente colaborador. Domina la técnica y la práctica de la mercadotecnia y apoya sus decisiones con datos duros obtenidos de la aplicación de técnicas estadísticas, lo que se refleja positivamente en sus resultados. Es proactivo, trabaja bien en equipo, reflexiona sus propuestas y sabe coordinar a la fuerza de ventas. Definitivamente lo recomiendo.”"]']### Assistant: The agent's job is to provide business development and marketing consulting services, and today the user is reaching out to the agent because they need assistance in developing and implementing loyalty and CRM programs for their company.