Datasets:
Cyleux
/
pairToJob

Dataset card Data Studio Files
xet
 Community
text
stringlengths
1.8k
39.4k
### Human: Agent: ['J. Claire Carbary, JD, CIPP-US CIPM', 'Corporate counsel and privacy officer experienced with advising product and marketing teams; privacy and data protection program development; contract management and negotiation; development of policies procedures and training; and human subjects research. Expertise in HIPAA and negotiation of BAAs, data transfer and use agreements. Certified Information Privacy Professional (CIPP)-US and Certified Information Privacy Manager (CIPM)', 'Senior Health Privacy Counsel at Apple', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Computers and Electronics Manufacturing","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Apple","title":"Senior Health Privacy Counsel"},{"description":"","duration":"Mar 2020 Sep 2020 7 months","duration_short":"7 months","end_date":"Sep 2020","start_date":"Mar 2020","subtitle":"Apple","title":"Health Privacy Counsel"}],"url":"https://www.linkedin.com/company/apple"},{"company":"98point6 Inc.","company_id":"98point6-inc.","location":null,"positions":[{"description":"","duration":"Jan 2018 Jan 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2020","start_date":"Jan 2018","subtitle":"98point6 Inc.","title":"Associate General Counsel and Privacy Officer"},{"description":"","duration":"Mar 2017 Jan 2018 11 months","duration_short":"11 months","end_date":"Jan 2018","start_date":"Mar 2017","subtitle":"98point6 Inc.","title":"Director of Regulatory Compliance and Associate Corporate Counsel"},{"description":"","duration":"Oct 2016 Mar 2017 6 months","duration_short":"6 months","end_date":"Mar 2017","start_date":"Oct 2016","subtitle":"98point6 Inc.","title":"Attorney (contract role)"}],"url":"https://www.linkedin.com/company/98point6-inc."},{"company":"Kinetiq (now Advarra)","company_id":"kinetiq-consulting-&-technology-solutions","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Feb 2016 Feb 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2017","start_date":"Feb 2016","subtitle":"Kinetiq (now Advarra)","title":"Compliance Officer"}],"url":"https://www.linkedin.com/company/kinetiq-consulting-&-technology-solutions"},{"company":"Quorum Review - Independent Review Board","company_id":"quorum-review","location":null,"positions":[{"description":"","duration":"Sep 2014 Feb 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2016","start_date":"Sep 2014","subtitle":"Quorum Review - Independent Review Board","title":"Senior Regulatory Attorney"},{"description":"• Responsible for drafting, reviewing and negotiating company service agreements, vendor contracts and confidentiality agreements • Regularly developed and delivered presentations, in-person and via webinar, to several hundred attendees, on topics such as social media and advertising in research, health care privacy laws & electronic consent. • Provided legal support to internal teams for day-to-day operations and process-improvement projects, ensuring alignment with legal obligations and company initiatives","duration":"Sep 2009 Aug 2014 5 years","duration_short":"5 years","end_date":"Aug 2014","start_date":"Sep 2009","subtitle":"Quorum Review","title":"Regulatory Attorney"}],"url":"https://www.linkedin.com/company/quorum-review"},{"company":"Western Institutional Review Board","company_id":"western-institutional-review-board","location":null,"positions":[{"description":"","duration":"Aug 2007 Sep 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2009","start_date":"Aug 2007","subtitle":"Western Institutional Review Board","title":"Regulatory Analyst"},{"description":"","duration":"Jan 2007 Jul 2007 7 months","duration_short":"7 months","end_date":"Jul 2007","start_date":"Jan 2007","subtitle":"Western Institutional Review Board","title":"Legal Intern"}],"url":"https://www.linkedin.com/company/western-institutional-review-board"},{"company":"Health and Long Term Care Committee, Senate Committee Services, Washington State Senate","company_id":null,"location":"Olympia, Washington","positions":[{"description":"","duration":"May 2006 Aug 2006 4 months","duration_short":"4 months","end_date":"Aug 2006","start_date":"May 2006","subtitle":"Health and Long Term Care Committee, Senate Committee Services, Washington State Senate","title":"Legal Intern"}],"url":""},{"company":"EEOC","company_id":"eeoc","location":"Seattle, Washington","positions":[{"description":"","duration":"Jan 2006 May 2006 5 months","duration_short":"5 months","end_date":"May 2006","start_date":"Jan 2006","subtitle":"EEOC","title":"Judicial Extern"}],"url":"https://www.linkedin.com/company/eeoc"},{"company":"Office of the Attorney General of Washington, Labor and Personnel Division","company_id":null,"location":"Olympia, Washington","positions":[{"description":"","duration":"May 2005 Aug 2005 4 months","duration_short":"4 months","end_date":"Aug 2005","start_date":"May 2005","subtitle":"Office of the Attorney General of Washington, Labor and Personnel Division","title":"Legal Intern"}],"url":""}]', '["Megan Brandon “Claire is a natural born leader. She draws people in with her effortless charm and smarts. You want to follow her because she knows what she is doing, but she also values your opinion so it is a win-win situation. Claire and I worked together closely for a number of years and I looked to her as a sort of mentor, appreciating how she worked with various groups, but always bringing that feeling of inclusiveness to each group dynamic. She is an asset to any organization she chooses to work with.”","Jennifer Kogut “Claire gets my top recommendation. She is an excellent leader and colleague who inspires others, supports them, and gently pushes them to be greater than they thought they could be. She also never hesitates to share her knowledge to help others, and does so in a way that is respectful of others\' opinions. Numerous times, I’ve seen her negotiate, with poise and gentleness, mutually agreeable resolutions to sticky issues. One of the things I most value about working with Claire is her ability to step back and look at the bigger picture when we might be getting mired in details or locked into existing ways of doing things. She always has alternative methods or approaches to suggest that will reconcile the seemingly conflicting needs of the customer and regulatory requirements, without placing undue burden on staff. She approaches each project holistically, with intelligence and an appropriate level of detail. Claire is a true asset to the department and Quorum as a whole.”"]'] User: ['E. Stuart H.', 'Experience in numerous computing-related fields including programming, web design, database management, systems design and administration, security, authentication and authorization, and e-commerce. Specialties: Programming, systems, database, security, authNZ', 'Senior Cloud Platform Engineer at The Ohio State University', 'The Ohio State University', '[{"company":"The Ohio State University","company_id":"the-ohio-state-university","industry":"Higher Education","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"The Ohio State University","title":"Senior Cloud Platform Engineer"}],"url":"https://www.linkedin.com/company/the-ohio-state-university"}]', '["Tom Sanville “Stuart demonstrated strong work ethic, flexibility, and creativity in his work at OhioLINK. When presented with a problem or challenge Stuart added value in proposing and executing solutions. He is a colleague on whom I have relied and he has performed successfully.”","Anita Cook “Stuart reported to an assistant director that reported to me. Stuart is intelligent and talented and did a great job for OhioLINK. He managed access to our many resources and designed tools to make the job more efficient and effective. I highly recommend Stuart in whatever he chooses to do. He has excellent technical and management skills and a good head on his shoulders.”"]']### Assistant: The agent's job is to provide legal counsel and privacy expertise in the healthcare industry, and today the user is reaching out to the agent because they need assistance with developing privacy policies and procedures for their company's new health data platform.
### Human: Agent: ['Josh Roy', 'We want to provide great service for people looking to buy and sell real estate. We have set up great systems within our office to make sure everyone is happy when they sell their home with us or buy a home through us. We always do what we say we are going to do sometimes more just never less', 'Broker/Owner NextHome Pikes Peak Realty', 'NextHome Pikes Peak Realty', '[{"company":"NextHome Pikes Peak Realty","company_id":null,"location":"Colorado Springs, Colorado Area","positions":[{"description":"We help people with their real estate needs and provide great service. Grew up in colorado springs and love being here. We make our clients goals our number one goal!!","duration":"Jan 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Jan 2016","subtitle":"NextHome Pikes Peak Realty","title":"BROKER/OWNER"}],"url":""},{"company":"RE/MAX Properties","company_id":"re-max-properties","location":"1740 Chapel Hills Drive Colorado Springs, Colorado","positions":[{"description":"Helped and sold real estate","duration":"Oct 2010 Dec 2015 5 years 3 months","duration_short":"5 years 3 months","end_date":"Dec 2015","start_date":"Oct 2010","subtitle":"RE/MAX Properties","title":"Broker"}],"url":"https://www.linkedin.com/company/re-max-properties"},{"company":"Century 21","company_id":"century-21","location":"","positions":[{"description":"Helped people buy and sell real estate","duration":"Oct 2006 Oct 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Oct 2010","start_date":"Oct 2006","subtitle":"Century 21","title":"Broker"}],"url":"https://www.linkedin.com/company/century-21"}]', '["“Josh is a great real estate agent... with him you know he will work hard, do what needs to get done, and he will make the process enjoyable along the way.”","“Josh is an amazing talent! He’s one of the hardest working, honest, ethical individuals you’ll find in any industry. Working with Josh taught me a lot about how to work hard and have fun at the same time. I would recommend Josh to anyone with any real estate needs. You’ll get an amazing individual with the drive and determination to do what’s right and what’s best for his clients. Not to mention he’s just a fun person to be around and work with!”"]'] User: ['Amanda Cotton', "I work hard to provide my clients with the most positive real estate experience possible. A vital part of today's real estate industry is technology, and to that end I provide my clients with state-of-the art web tools and marketing. It's just one of the many things that has made me one of the most respected real estate agents in the neighborhoods I work!In today’s real estate market, you need to work with a real estate professional you can trust. I am dedicated to providing the absolute finest service and expertise possible for my clients. Whether you are buying or selling your primary residence, a second home, or relocating to a new neighborhood, I can help make your home ownership dreams come true.", 'Director of Productivity and Realtor at Keller Williams Realty, Inc.', 'Keller Williams Realty, Inc.', '[{"company":"Keller Williams Realty, Inc.","company_id":"keller-williams-realty-inc","industry":"Leasing Real Estate","location":"Mount Juliet, Tennessee, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"Keller Williams Realty, Inc.","title":"Director of Productivity"}],"url":"https://www.linkedin.com/company/keller-williams-realty-inc"},{"company":"Keller Williams","company_id":null,"location":"37122","positions":[{"description":"","duration":"May 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"May 2020","subtitle":"Keller Williams","title":"Affiliate Broker/Realtor at Keller Williams Mt. Juliet"}],"url":""},{"company":"RE/MAX Carriage House","company_id":"re-max-carriage-house","location":null,"positions":[{"description":"Multi Million Dollar Producer and active full time Realtor. Responsible for training new and seasoned agents on social media analytics, advertising, and successful business practices. Also responsible for organizing and completing community outreach and events within the Wilson County area.","duration":"Jan 2014 May 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"May 2020","start_date":"Jan 2014","subtitle":"RE/MAX Carriage House","title":"Affiliate Broker & Director of Community Outreach and Social Media Training"},{"description":"","duration":"2013 May 2020 7 years","duration_short":"7 years","end_date":"May 2020","start_date":"2013","subtitle":"RE/MAX Carriage House","title":"Realtor"}],"url":"https://www.linkedin.com/company/re-max-carriage-house"},{"company":"Gaylord Entertainment","company_id":"gaylord-entertainment","location":"","positions":[{"description":"","duration":"Sep 2011 Oct 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2013","start_date":"Sep 2011","subtitle":"Gaylord Entertainment","title":"Trainer and Customer Service"}],"url":"https://www.linkedin.com/company/gaylord-entertainment"}]', '["Alex Jimenez “Amanda always does whats best for her clients. She truly goes the extra mile to make sure that they are getting the service they deserve. I would recommend Amanda to anyone with out hesitation. ”","Marquis L. Shipley “Amanda is the queen of First Time Home Buyers in Middle TN! If you are paying rent in Middle TN you need to talk to Amanda. She is an expert at walking first time buyers through the home buying process. If you are thinking of listing your home, you want someone with her aggression and drive marketing your home. She also is an expert of using social media to drive buyers to your home.”"]']### Assistant: The agent's job is to provide great service for people looking to buy and sell real estate, and today the agent is reaching out to the user because they need to offer their expertise and state-of-the-art web tools to help the user with their real estate needs.
### Human: Agent: ['Miguel Velez', 'Strategic Sourcing, Contract Manufacturing Relationship Management, Supply Chain, Manufacturing Specialties: contract negotiations, drug substance and drug product contract manufacturing, relationship management, strategic sourcing', 'Retired from Merck', 'none', '[{"company":"none","company_id":"envoy-group","location":"Easton, PA","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Sep 2019","subtitle":"none","title":"Retired from Merck"}],"url":"https://www.linkedin.com/company/envoy-group"},{"company":"Retired from Merck","company_id":"merck","location":null,"positions":[{"description":"","duration":"Sep 2019 Sep 2019 1 month","duration_short":"1 month","end_date":"Sep 2019","start_date":"Sep 2019","subtitle":"Retired from Merck","title":"Retired"},{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Merck","title":"Director, Animal Health Global Supplier Management, R&D"},{"description":"","duration":"Dec 2013 Jun 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2016","start_date":"Dec 2013","subtitle":"Merck","title":"Director, Strategic Sourcing, Animal Health Global Supplier Management"},{"description":"","duration":"Jul 2012 Nov 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2013","start_date":"Jul 2012","subtitle":"Merck","title":"PMO-Strategic Initiatives Lead, Animal Health Ext Mfg & Procurement"},{"description":"","duration":"Oct 2011 Jun 2012 9 months","duration_short":"9 months","end_date":"Jun 2012","start_date":"Oct 2011","subtitle":"Merck","title":"Director, Global Procurement"},{"description":"","duration":"Sep 2008 Sep 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2011","start_date":"Sep 2008","subtitle":"Merck","title":"Strategic Sourcing Director, Global Procurement"},{"description":"","duration":"Mar 2006 Sep 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2008","start_date":"Mar 2006","subtitle":"Merck","title":"Strategic Sourcing Director, Global Procurement"},{"description":"","duration":"Nov 2004 Mar 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2006","start_date":"Nov 2004","subtitle":"Merck","title":"Sourcing Manager, Global Procurement"},{"description":"","duration":"Apr 2002 Oct 2004 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2004","start_date":"Apr 2002","subtitle":"Merck","title":"Sourcing Senior Analyst"},{"description":"","duration":"Nov 1997 Mar 2002 4 years 5 months","duration_short":"4 years 5 months","end_date":"Mar 2002","start_date":"Nov 1997","subtitle":"Merck","title":"Utilities Manager, Flint River Plant"},{"description":"","duration":"Oct 1994 Oct 1997 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 1997","start_date":"Oct 1994","subtitle":"Merck","title":"Superintendent, Utilities, Flint River Plant"},{"description":"","duration":"Jun 1991 Sep 1994 3 years 4 months","duration_short":"3 years 4 months","end_date":"Sep 1994","start_date":"Jun 1991","subtitle":"Merck","title":"Process Engineer, Utilities, Flint River Plant"}],"url":"https://www.linkedin.com/company/merck"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"","duration":"Jun 1986 May 1991 5 years","duration_short":"5 years","end_date":"May 1991","start_date":"Jun 1986","subtitle":"US Navy","title":"Lieutenant (O-3)"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["John B. Simolike “Mike is an excellent director. He empowers his staff managers, by supporting and mentoring them, then providing the resources and assistance they need to do their jobs. Over the past year, Mike\'s department has handled several difficult tasks involving multi-million dollar assets. Each task was complex and multifaceted, as well as having very specific and tight completion date targets. Mike\'s group met or exceeded the target dates, in spite of several significant changes in personnel within his department that were out of his control. Mike department is continuing to work on similar new assignments, which are part of a large reorganization process that will take several years to complete.”","Gavin Murdoch “Mike is an exceptional collaborator with strong team management and effective customer service skills. During a period of transformational change at Merck, Mike led a global project to re-evaluate all sourcing of APIs, GMP chemical intermediates to improve security of supply, enhance quality control and deliver world-class expense savings and capital avoidance. His ability to create effective strategic relationships with internal executive stakeholders led to the success of this project.”"]'] User: ['Ron Gavel', "I've been employed in the banking/financial services industry for 20+ years in various positions of responsibility including; management, compliance and sales. I have been a top performer, winning numerous awards in sales and management.", 'Senior Loan Officer NMLS#710498 Golden Oak Lending 724-779-GOLD (4653)', 'Golden Oak Lending 724-779-GOLD (4653)', '[{"company":"Golden Oak Lending 724-779-GOLD (4653)","company_id":null,"location":"Cranberry Township","positions":[{"description":"Office number: (724) 742-2382Office e-mail: rgavel@goldenoaklending.com Office number: (724) 742-2382Office e-mail: rgavel@goldenoaklending.com","duration":"May 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"May 2016","subtitle":"Golden Oak Lending 724-779-GOLD (4653)","title":"Senior Mortgage Loan Officer"}],"url":""},{"company":"First Commonwealth Bank","company_id":"first-commonwealth-bank","location":"White Oak","positions":[{"description":"","duration":"May 2011 Feb 2016 4 years 10 months","duration_short":"4 years 10 months","end_date":"Feb 2016","start_date":"May 2011","subtitle":"First Commonwealth Bank","title":"Office Manager"}],"url":"https://www.linkedin.com/company/first-commonwealth-bank"},{"company":"First Commonwealth Home Mortgage","company_id":"first-commonwealth-home-mortgage","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Oct 2010 May 2011 8 months","duration_short":"8 months","end_date":"May 2011","start_date":"Oct 2010","subtitle":"First Commonwealth Home Mortgage","title":"Mortgage Loan Officer"}],"url":"https://www.linkedin.com/company/first-commonwealth-home-mortgage"},{"company":"PNC","company_id":"pnc-bank","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Jan 2010 Oct 2010 10 months","duration_short":"10 months","end_date":"Oct 2010","start_date":"Jan 2010","subtitle":"PNC","title":"Mortgage Loan Officer"}],"url":"https://www.linkedin.com/company/pnc-bank"},{"company":"Dollar Bank","company_id":"dollar-bank","location":"","positions":[{"description":"","duration":"Nov 2008 Jan 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2010","start_date":"Nov 2008","subtitle":"Dollar Bank","title":"Loan Representative"}],"url":"https://www.linkedin.com/company/dollar-bank"},{"company":"CFB Loan Services","company_id":null,"location":"","positions":[{"description":"Solicit business from third party sources. Review and underwrite files to ensure their authenticity, compliance and customer benefit. Solicit business from third party sources. Review and underwrite files to ensure their authenticity, compliance and customer benefit.","duration":"Oct 2007 May 2008 8 months","duration_short":"8 months","end_date":"May 2008","start_date":"Oct 2007","subtitle":"CFB Loan Services","title":"Account Executive"}],"url":""},{"company":"The CIT Group","company_id":"citgroup","location":"","positions":[{"description":"Wholesale mortgage company account executive. Developed a base of nearly 100 mortgage brokers. Initally was hired as the office Operations Manager; performed dual duties from 1993 to 1996. Wholesale mortgage company account executive. Developed a base of nearly 100 mortgage brokers. Initally was hired as the office Operations Manager; performed dual duties from 1993 to 1996.","duration":"Oct 1993 Sep 2007 14 years","duration_short":"14 years","end_date":"Sep 2007","start_date":"Oct 1993","subtitle":"The CIT Group","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/citgroup"},{"company":"ITT Financial Services","company_id":null,"location":"","positions":[{"description":"","duration":"1987 1993 6 years","duration_short":"6 years","end_date":"1993","start_date":"1987","subtitle":"ITT Financial Services","title":"Branch Manager/Compliance Review Specialist"}],"url":""}]', '["Robert McCommons “Ron is one of the most successful Account Executive/Salesperson that I have had the pleasure to work with. Ron takes his job seriously and becomes THE industry expert in his field. His industry and product knowledge coupled with his no nonsense approach to sales allows him to build loyal business relationships. Anyone who says there is no loyalty in today\'s business environment has not met Ron or Ron\'s clients. Ron would be an asset to any business organization.”","John Rosse “Ron is one of the best Account Executives CIT has. He has been to 8 of the 11 Admirals Clubs for top producers in the company, has been in the top 3 AE\'s in the company virtually every year, and has been number 1 in his division 3 years. He would be a star where ever he goes in this industry or any other sales job he would chose to take.”"]']### Assistant: The agent's job is to provide mortgage loan services, and today, the agent is reaching out to the user because they need to discuss potential refinancing options.
### Human: Agent: ['Andrew Baraff', 'Andrew Baraff has been a commercial real estate lawyer for over 30 thirty years, with extensive experience structuring, negotiating, drafting and closing sophisticated real estate and business transactions, including leases, purchases and sales, financings, joint ventures and all manner of contracts (such as confidentiality, non-disclosure, consulting, license, distribution and retail concession agreements). He also acts as outside counsel to both real estate and non-real estate businesses and represents clients in “special situations” – uncommon problems that require especially creative thought and innovative solutions. Andrew has a results-oriented, business approach to the practice of law while always providing personal and responsive service.Andrew graduated from Harvard Law School and Columbia University.He has been named to “Super Lawyers” and is rated “AV® Preeminent™” .He has also been named by Legal Leaders as one of the "New York Area’s Top Rated Lawyers”. Andrew previously practiced at several of the nation\'s most prestigious law firms - Wachtell, Lipton; Sullivan & Cromwell and Covington & Burling, and later formed his own real estate law and advisory boutique.', 'Commercial Real Estate Attorney and Advisor - Solving Complex Problems With Practical Solutions', 'Reitler Kailas & Rosenblatt', '[{"company":"Reitler Kailas & Rosenblatt","company_id":"reitler-kailas-&-rosenblatt","industry":"Law Practice","location":"New York, New York","positions":[{"description":"","duration":"Feb 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Feb 2015","subtitle":"Reitler Kailas & Rosenblatt","title":"Partner"}],"url":"https://www.linkedin.com/company/reitler-kailas-&-rosenblatt"},{"company":"Andrew Baraff - Attorney at Law P.C.","company_id":null,"location":"","positions":[{"description":"Real Estate and Business law boutique. Real Estate and Business law boutique.","duration":"Jul 2011 Feb 2015 3 years 8 months","duration_short":"3 years 8 months","end_date":"Feb 2015","start_date":"Jul 2011","subtitle":"Andrew Baraff - Attorney at Law P.C.","title":"Founder and Owner"}],"url":""},{"company":"Promontory Financial Group, LLC","company_id":"promontory-financial-group-llc","location":"","positions":[{"description":"","duration":"Jan 2010 Jul 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2011","start_date":"Jan 2010","subtitle":"Promontory Financial Group, LLC","title":"Senior Real Estate and Mortgage Consultant"}],"url":"https://www.linkedin.com/company/promontory-financial-group-llc"}]', '["Hadar Victorian LLC “We were under contract to purchase a hotel, but the transaction had been stalled for several months. We brought in Andrew and he immediately took control. He organized the process and made sure that everyone knew what they had to do – and that they gave the transaction high priority. He identified possible issues and resolved them before they became a problem. From the moment Andrew joined the team, the deal moved quickly and smoothly to closing. Next, we retained Andrew to advise us on what turned out to be a novel question under Colorado law. We were very impressed by Andrew’s analysis of the law and the documents and his realistic grasp of our options. He converted what started out as a disadvantageous position into a financially successful outcome. Andrew has become one of our most trusted advisors, and he assists us on nearly everything, real estate or otherwise.”","Hadar Victorian LLC “We were under contract to purchase a hotel, but the transaction had been stalled for several months. We brought in Andrew and he immediately took control. He organized the process and made sure that everyone knew what they had to do – and that they gave the transaction high priority. He identified possible issues and resolved them before they became a problem. From the moment Andrew joined the team, the deal moved quickly and smoothly to closing. Next, we retained Andrew to advise us on what turned out to be a novel question under Colorado law. We were very impressed by Andrew’s analysis of the law and the documents and his realistic grasp of our options. He converted what started out as a disadvantageous position into a financially successful outcome. Andrew has become one of our most trusted advisors, and he assists us on nearly everything, real estate or otherwise.”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to provide legal counsel and advisory services in real estate and business transactions. Today, the agent is reaching out to the user because they need assistance in structuring and executing a complex international event for a corporate client.
### Human: Agent: ['Mary Beth Torres', 'Passionate health and wellbeing leader with a demonstrated history in healthcare and corporate wellness. High commitment to customer service, personalized wellbeing approach, and reducing population health risk. Extensive experience in health, wellbeing and workplace safety interventions for diverse populations, medical weight management and chronic condition program design and evaluation, implementation of evidence-based and cost-efficiency strategies. Specialized knowledge and skills: Strategic Planning • Financial Analysis • Project Management • Vendor Management • Population Health Data Analytic • Production and Digital Marketing • Behavior Change Coach • Staff Development and Training • Facility Design • Attention to Details • Strong Analytic Thinker • Empowers Others', 'Registered Dietitian, Health and Well-being Consultant', 'Baptist Health', '[{"company":"Baptist Health","company_id":"baptisthealth","industry":"Hospitals and Health Care","location":"Jacksonville, Florida Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Baptist Health","title":"Senior Consultant, Team Member Health & Wellness"}],"url":"https://www.linkedin.com/company/baptisthealth"},{"company":"CSX Transportation","company_id":"csx-transportation","location":"Jacksonville, Florida Area","positions":[{"description":"Key leader in the development, implementation, management, and evaluation of an award-winning onsite health, wellbeing, and workplace safety program for a Fortune 250 company with a 22,000+ unionized workforce. Directed strategic direction and vision in partnership with internal stakeholders to align with organizational health and safety values. Led selection, implementation, management, and performance of multiple wellbeing and benefit vendor partnerships. Defined key performance metrics and turned data into information to evaluate impact and report program engagement and effectiveness. • Managed $3M operating and capital budget. Realigned resources and executed cost efficiency strategies to reduce expenditures by 25% during company restructuring while delivering same level of programs and outcomes.• Mentored remote staff at up to 17 locations across the CSX network to execute wellness program delivery.• Designed health coaching program that resulted in positive change in lifestyle behaviors, 38% engagement, and significant reduction in weight and blood pressure risk. • Oversaw the design, procurement, maintenance and equipment replacement strategy for 48 onsite wellness centers. • Redesigned company-wide Medical Emergency Response Training and AED Management initiatives to meet current state and OSHA regulations.• Executed wellness incentive program in less than six months.• Organized monthly onsite farmers market and cooking demonstration with local produce and onsite food service vendors.• Developed multichannel promotional communication strategy and centralized digital wellbeing hub to reach a mobile workforce covering 200+ locations.• Coordinated wellness champion network with multiple year participation of 200+ employees in local community events.• Coordinated the design, donation, and execution of a new 2,000 square foot fitness facility for Andrew Jackson High School.","duration":"2010 2019 9 years","duration_short":"9 years","end_date":"2019","start_date":"2010","subtitle":"CSX Transportation","title":"Manager, Health & Wellness"}],"url":"https://www.linkedin.com/company/csx-transportation"},{"company":"Indiana University for CSX Transportation","company_id":null,"location":"Atlanta, GA","positions":[{"description":"• Assembled, trained, supervised, and coached a remote team of onsite dietitians and exercise physiologists for CSX Health & Wellness. • Influenced senior management support and created a culture of wellness in unionized workforce by delivering onsite health, workplace safety and wellness initiatives programming across 23 states and presenting at leadership meetings within the CSX organization. • Managed vendor partnership to ensure high quality customer service, performance metrics, and risk reduction outcomes set forth by CSX are met. • Implementation of work performance policies, standards, and training for contract staff.• Designed prevention and chronic condition management interventions to facilitate behavior change and reduce population health risk.","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Indiana University for CSX Transportation","title":"Wellness Manager"}],"url":""},{"company":"Harbin Clinic","company_id":"harbin-clinic","location":"Rome, GA and Cartersville, GA","positions":[{"description":"Outpatient registered dietitian specializing in medical nutrition therapy for obesity management, bariatric surgery, diabetes management, pediatrics obesity, and eating disorders. Weekly community cooking show. Outpatient registered dietitian specializing in medical nutrition therapy for obesity management, bariatric surgery, diabetes management, pediatrics obesity, and eating disorders. Weekly community cooking show.","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Harbin Clinic","title":"Outpatient Dietitian"}],"url":"https://www.linkedin.com/company/harbin-clinic"},{"company":"Morrison Management/Compass Group","company_id":null,"location":"University of Virginia Medical Center","positions":[{"description":"Inpatient and outpatient dietitian specializing in medical nutrition therapy for bariatric surgery, weight management, and gastrointestinal health issues. Inpatient and outpatient dietitian specializing in medical nutrition therapy for bariatric surgery, weight management, and gastrointestinal health issues.","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Morrison Management/Compass Group","title":"Registered Dietitian"}],"url":""}]', '["Lisa Balter “Mary Beth is a proven leader. She is able to establish a vision and capitalize on desired results. I have seen her advocate for a holistic approach to wellbeing, promoting a culture of health consciousness. She makes challenging decisions while motivating her team and colleagues to perform at their very best. She excels at program management focusing on the correct levers to obtain the expected dividends. Mary Beth understands how to blend employee needs/goals with business objectives/benefits. She invests in herself which ultimately increases her value and the value of the company that employs her. Mary Beth is a creative, talented, dedicated professional.”","Allison Ayalon “I implemented a health benefit for CSX when Mary Beth managed health & wellness, and she was one of my favorite clients to work with. She was always incredibly sharp and engaged, and really made my job a lot easier. She asked the right questions and stayed on top of all of her to-do list items so that we could provide the best service we possibly could for the CSX population. The smooth roll-out and engaged population we saw was in large part thanks to her involvement. She\'s an excellent person to work with!”"]'] User: ['Michelle Strasburger (She/Her)', 'Human Resources Professional that enjoys pushing the boundaries in HR to create innovative programs that drive employee engagement and ultimately company profits. The status quo is not acceptable in my world, which means I love a challenge and bring my best to what I do. I also have my SPHR and GPHR and love to share the knowledge with others studying for these exams.', 'Business Minded HR Executive, HR Rebel and Health Coach Passionate about making this world of work a better place.', 'The Wellness Value', '[{"company":"The Wellness Value","company_id":"the-wellness-value","industry":"Wellness and Fitness Services","location":"New Hampshire, United States","positions":[{"description":"At The Wellness Value, we focus on a holistic approach to your health and wellness goals. We work with organizations to put together wellness programs that are customized to align with your employee experience. We also offer individualized coaching and wellness sessions to help you transform your health and wellness. At The Wellness Value, we focus on a holistic approach to your health and wellness goals. We work with organizations to put together wellness programs that are customized to align with your employee experience. We also offer individualized coaching and wellness sessions to help you transform your health and wellness.","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"The Wellness Value","title":"Integrative Nutrition Health Coach and Wellness Program Strategist"}],"url":"https://www.linkedin.com/company/the-wellness-value"},{"company":"HR Rebooted","company_id":"hrrebooted","location":"","positions":[{"description":"We are business leaders that are innovating the people business. We believe that HR needs a re-do and we\'re on a mission to do that through educational series, videos and podcasts. Check us out at www.hrrebooted.com. I an taking on consultant opportunities in the areas of:-HR Coaching-Agile implementation-Performance Management-Executive Leadership Coaching-Employee Relations-Recruitment for Strategic roles/Executive Recruitment-Wellness Programs and health coaching","duration":"Nov 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Nov 2018","subtitle":"HR Rebooted","title":"Co-Founder and Chief Consultant"}],"url":"https://www.linkedin.com/company/hrrebooted"},{"company":"Emerson Ecologics","company_id":"emerson-ecologics","location":"Manchester, NH","positions":[{"description":"At Emerson, I have the luxury of mixing my work passion (HR) with my personal passion of health and wellness. Here, I\'m responsible for the HR department and for helping the organization grow and scale to meet the strategic goals. Here are some of the things that I\'ve been fortunate enough to work on and achieve in my role here.Leading an Enterprise-wide Agile TransformationWorked with Executive Team and individual contributors to define a set of core values and put together a culture committee to create initiatives to drive the core values into the organizationRestructured the HR team to add value to the organization putting HR representation where it\'s needed Built out an employer brandImplemented a women\'s leadership forum to develop a bench of women leadersAutomated the performance management processImplement new benefits aligned with our core values and brand, including a subsidized farm shareImplemented innovation bonus program to reward employees for coming up with ideas for increasing revenue or decreasing costsLeading the Quality organization focused on regulatory and adherence to Standard Operating Procedures","duration":"Aug 2015 Jun 2020 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jun 2020","start_date":"Aug 2015","subtitle":"Emerson Ecologics","title":"Vice President, Talent Engagement (Human Resources) and Quality"}],"url":"https://www.linkedin.com/company/emerson-ecologics"},{"company":"HealthcareSource","company_id":"healthcaresource","location":"Woburn, MA","positions":[{"description":"For over a decade, HealthcareSource has been a leader in helping healthcare providers recruit and retain talent. With over 2,000 healthcare facilities using our products, we are the leader in talent management solutions for healthcare.Responsible for strategic and fun HR and Recruitment, which we call Talent Management and Talent Acquisition. In my time at HealthcareSource, my team has helped with the following initiatives. -Spearheaded a project with the CEO and CFO to define the values of the organization and build a culture around those values-Reduced costs in Talent Management by $700k+ by streamlining processes and creating efficiencies-Reduced turnover through culture project initiatives by 50%-Project manage a move which included a complete build-out, design and move to 30,000 square feet. -Redesigned the recruitment process to focus on proactive recruitment dropping cost per hire by 80%-Implemented a new on boarding process to initiate new team members more effectively -Rolled out our own performance management tool and process to ensure consistency and regular feedback-Built a new reputation for HR by redefining our brand and services -Built an employer brand to assist with recruitment-Improved Glassdoor score with culture project, going from 2.1 to 4.5-Manage the immigration process for employees and candidates","duration":"Apr 2013 Jul 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2015","start_date":"Apr 2013","subtitle":"HealthcareSource","title":"Sr Director, Talent Management (HR)"}],"url":"https://www.linkedin.com/company/healthcaresource"},{"company":"Axis Communications","company_id":"axis-communications","location":"Chelmsford, Massachusetts","positions":[{"description":"Human Resources Manager for the Americas markets Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.Axis is a Swedish-based company, operating worldwide with offices in more than 20 countries and cooperating with partners in more than 70 countries. Founded in 1984, Axis is listed on the OMX Nordic Exchange, under the ticker AXIS. For more information about Axis, please visit our website at www.axis.com.Responsible for North, Central and South America Human Resources initiativesDeveloped and launched a global leadership development program that gave new leaders the skills to be effective in their roles.Worked with the executive team to develop a competency model for the leadership bands in the organizationDeveloped and launched a buddy program to help the onboarding transition for new hires and build connections through the organization.Implemented a new benefits strategy saving the company close to $1M annually through redesign and wellness initiatives","duration":"Apr 2008 Apr 2013 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2013","start_date":"Apr 2008","subtitle":"Axis Communications","title":"Human Resources Manager, Americas"}],"url":"https://www.linkedin.com/company/axis-communications"},{"company":"Southern New Hampshire Women\'s Business Network","company_id":null,"location":"","positions":[{"description":"Co-Founder and President of a networking organization for women in business. Co-Founder and President of a networking organization for women in business.","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"Southern New Hampshire Women\'s Business Network","title":"President--Cofounder"}],"url":""},{"company":"Echostar","company_id":"echostar-corporation","location":"","positions":[{"description":"","duration":"Jan 2006 Apr 2008 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2008","start_date":"Jan 2006","subtitle":"Echostar","title":"Regional Human Resources Manager"}],"url":"https://www.linkedin.com/company/echostar-corporation"},{"company":"EchoStar Satellite LLC","company_id":"echostar-satellite-services-llc","location":"","positions":[{"description":"Benefits administration (medical, dental, vision, std, ltd, life, etc.)Executive compensationDeferred compensation plan administratorExecutive Stock Option plan administratorImplemented new car allowance program for sales and HR team across the US.Received COBRA certification Benefits administration (medical, dental, vision, std, ltd, life, etc.)Executive compensationDeferred compensation plan administratorExecutive Stock Option plan administratorImplemented new car allowance program for sales and HR team across the US.Received COBRA certification","duration":"May 2004 Jan 2006 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2006","start_date":"May 2004","subtitle":"EchoStar Satellite LLC","title":"Human Resources Specialist"}],"url":"https://www.linkedin.com/company/echostar-satellite-services-llc"},{"company":"Iron Mountain","company_id":"iron-mountain","location":"Greater Boston Area","positions":[{"description":"Reported to the EVP of Human Resources and was responsible for all administrative HR duties. I supported the HR Management team in scheduling interviews, managing commuter benefits, managed the Non-Qualified Deferred Compensation Plan and managed the Executive Stock Option program. Reported to the EVP of Human Resources and was responsible for all administrative HR duties. I supported the HR Management team in scheduling interviews, managing commuter benefits, managed the Non-Qualified Deferred Compensation Plan and managed the Executive Stock Option program.","duration":"May 2001 May 2004 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2004","start_date":"May 2001","subtitle":"Iron Mountain","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/iron-mountain"}]', '["Kimberly Bozeman, SHRM-SCP, PHR (She/Her) “I met Michelle in an HR professional group. After learning about her work as a Wellness Coach I decided to join her program. Michelle\'s genuine passion for people made this decision very easy. Weightloss is very personal, and often, \\"coaches\\" fail to truly understand your struggles. Michelle truly cares for her clients. She listens, does not judge, and does not offer unrealistic solutions. She ensures that she creates custom solutions that fit into your lifestyle. I highly recommend The Wellness Value and Michelle if you\'re looking for someone that truly cares, and wants to see you make sustainable, permanent changes that enhance your quality of life. ”","Rene Laferriere “I had the pleasure of working with Michelle the Chair person on the Granite State Human Resource Conference. Michelle kept the committee up to date on the agenda, the people that wanted to speak at the conference breakout sessions along with who wanted to moderate. Michelle is hard working, detailed oriented, organized with a positive attitude to help get all the work done. I look forward to working with Michelle on the 2018 Granite State Human Resource Conference. Thank you Michelle.”","David Roth “Michelle is the best HR leader I’ve ever worked with in my 25+ years of experience with Boston-based technology companies. In less than 3 years with HealthcareSource, Michelle got her arms around the challenges we had earlier (our growth, our workforce, our technologies) and drove dramatic changes across the board. Considering that our organization posed many dynamic changes along the way (due to acquisitions, local vs. remote employees and satellite offices, an initiative to define and align our culture, and so on), we are better positioned now – from an HR standpoint – than we ever thought we would be when she joined. I cannot say enough about her ability to work across the organization, her levels of initiative and professionalism, and her ability to support and improve the DNA of our organization.”","Dejen (Day-Jin) Tesfagiorgis “I worked with Michelle for an initiative to bring HealthcareSource to a Millennial audience. Of our time going through demos, she was very vocal about company mission and needs, and pulled together the right decision makers at all steps of our conversation.”","Phaedra D\'Ambrosio “Working closely with Michelle will always be one of my greatest hands on learning experiences. Her honest, transparent, fearless leadership left a deep impression on me and melded beautifully with my work style. Her fast paced innovative mind helped me to grow at rapid rates. She creates an office environment that is built on straight talk with driven-delivered results. Many leaders could learn a thing or two from Michelle’s outstanding management style. My only hope is that I once again have the great opportunity to learn and grow from her. Michelle it is my sincere hope that you will continue to mentor those around you. You are outstanding at it. For more information on Michelle’s work ethic please contact me at 978-387-5585”","Danielle (Barry) Campbell “Michelle was my manager through most of my time at Axis Communications, Inc and gave a me my first experience with HR. She took a chance on me coming in with an events background to be the office manager and then giving me more and more responsibilities as I learned the role and the company thanks to her guidance. Michelle is a motivated and caring manager and mentor to the team that she leads and all the employees that cross her path. I look to Michelle for professional guidance and trust her to give me sound advice on following my career path in the HR field. ”","Alina Karle “Michelle was an excellent manager; one of my favorites. She had the ability to expertly negotiate the different needs of her team members, and the managers of other departments and was adept at seeing that the needs of the organization and the needs of Axis employees were met. She also encouraged her team members to continue to develop professionally. Michelle embodied the company’s culture and core values. She will always be welcomed at Axis!”","Lisa Landry “Michelle is a dynamic and talented professional. She is a comsumate professional and always a pleasure to work with. I recommend her highly -- she would be an asset to any company or project she is associated with!”","Veronica Harris “It is my sincere pleasure that I recommend Michelle Strasburger at this time. I have worked very closely with Michelle in several past endeavors. Michelle is detail - oriented and very organized. She is highly skilled and presents as a professional at all times. She co-founded Southern NH Business Women\'s Network and this has proven to be a very successful organization for women who own/manage a business. As a Human resources Administrator, Michelle has displayed with the utmost professionalism and demonstrates a work ethic desirable for leadership in her profession. She is passionate about her beliefs and practices them in each of her undertakings both professional and personal. She is a self starter and able to manage many projects with excellence. She is a \\"Go - to\\" person who will direct one through the appropriate channels. She has been able to integrate herself with the staff and works well as a team member with her colleagues. Her time management skills are solid, leading to her ability to get things done in an organized, professional manner. Michelle is confident, self-assured and professional at all times. It is without hesitation that I recommend Michelle Strasburger. I consider Michelle a very enthusiastic and competent professional.”","Barbara Potvin “I met Michelle through the SNHWBN a non-profit that Michelle co-founded. I have been impressed personally and professionally with Michelle\'s dedication to business women of Southern NH since I met her. I first attended a SNHWBN event in 2005 and joined the board in Dec. of 2006. As a woman in business I found the organization and Michelle\'s dedication to women in business of great value and have contiued to promote this valuable organization. Michelle\'s dedication and skills are a great success factor for this organization. She is consistently a leading force in this organization even when difficult choices need to made, she willingly steps up to the plate. I enjoy working with Michelle and look forward to continuing as a SNHWBN board member.”","Barbara Potvin “I became a board member of the SNHWBN which Michelle co-founded. I have been impressed with Michelle\'s dedication to her non-profit organization along with her dedication to her professional business attitude and work ethic as HR Manager at Echo Star. Michelle is constantly busy but always makes time to call or email in to board meetings and events when she has been traveling, which she does quite often for Echo Star. She is a pleasant young woman that I greatly respect and admire. I am proud to sit on the board of SNHWBN and work along side Michelle on events and projects. She follows through with every project she volunteers for and does an excellent job.”","Doreen Boutin, MS, MLADC ICAADC “I had the pleasure of working with Michelle as a part of The Southern New Hampshire Women\'s Business Network. This is where I observed her dedication to her work as well as her members. If you ever need someone to get a job done you can count on Michelle- In addition she has a great style - \\"Best Accessories\\" at the ManchVegas 2007 Oscars”","Graham \\"Gray\\" Chynoweth “Michelle is a dedicated professional who improves the standards of every organization she comes into contact with. She is also a proven leader who has the vision and the wearwithall to build things from scratch, make them succeed and build and engage the team to make the success last.”"]']### Assistant: The agent's job is to promote and implement personalized wellness programs for organizations, and today, the agent is reaching out to the user to discuss potential collaboration on a customized wellness program for the user's company.
### Human: Agent: ['Terry Hulse', 'I have extensive experience in Managing a Network Operations Center. I also have extensive experience within the DWDM environment and in the configuration , installation and maintenance of the Alcatel Lucent Platform.', 'Senior Data Center Engineer at BayCare Health System', 'unemployed', '[{"company":"unemployed","company_id":null,"location":"Harrisonburg, Virginia","positions":[{"description":"","duration":"Sep 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"unemployed","title":"Datacenter Engineer"}],"url":""},{"company":"BayCare Health System","company_id":"baycare-health-system","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"worked as a lead engineer in the BayCare Data Center. On a daily basis I would create internal troubles tickets using Service Now. I also developed multiple processes and procedures for the department to assist in the efficiency of the department and over all work flow of the data center,I was the POC for multiple projects such as performing 100% inventory on 370 UPS’s and getting them added to the network for monitoring in Orion.I worked with blade servers on a daily basis and VM servers by using tools such as VM Ware. I monitored and troubleshooted multiple applications such as Zingbox, Orion,and various Cerner applications. All business and healthcare transactions for the company came through our data center.","duration":"Sep 2017 Sep 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2019","start_date":"Sep 2017","subtitle":"BayCare Health System","title":"Datacenter Engineer"}],"url":"https://www.linkedin.com/company/baycare-health-system"},{"company":"PEG Bandwidth, LLC","company_id":"peg-bandwidth-llc","location":"","positions":[{"description":"","duration":"May 2012 Sep 2017 5 years 5 months","duration_short":"5 years 5 months","end_date":"Sep 2017","start_date":"May 2012","subtitle":"PEG Bandwidth, LLC","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/peg-bandwidth-llc"},{"company":"Peg Bandwidth","company_id":null,"location":"The Colony","positions":[{"description":"On a daily basis performed CLI commands on the MRV 906,940 Switches in installation and troubleshooting of the Vlan backbone network for the nations major wireless carriers for their 4G and LTE networks. Also logged in and troubleshooted and configured Microwave radio\'s (Exalt, Nera ). Trained and assisted in developing the knowledge base for all personnel who were hired into the NOC. Assisted a fellow technician in writing all policy and procedures for the NOC . Used Verax NMS and Ticketing system in the monitoring and trouble ticketing for the Noc , worked with vendor Verax in the implementation of the NMS and Trouble ticketing system in the NOC.","duration":"May 2012 Sep 2017 5 years 5 months","duration_short":"5 years 5 months","end_date":"Sep 2017","start_date":"May 2012","subtitle":"Peg Bandwidth","title":"Network Engineer"}],"url":""},{"company":"Harris Corporation","company_id":"harris-corporation","location":"","positions":[{"description":"Managed technicians in the Design, Implement, Monitor and Troubleshoot a Public Cloud Infrastructure. Servicing and Engineering a start up IaaS Cloud solution. In charge of network design, implementation. Troubleshooting within Cisco Nexus OS, Cisco UCS equipment and Juniper OS. Provisioning with Automation tools provided by BMC Software (BBNA, BBSA, CLM and Remedy AR). All environments were powered by VMWare vSphere 4.1Running on a VCE VBlock2","duration":"May 2011 Mar 2012 11 months","duration_short":"11 months","end_date":"Mar 2012","start_date":"May 2011","subtitle":"Harris Corporation","title":"Noc Manager"}],"url":"https://www.linkedin.com/company/harris-corporation"},{"company":"AT&T","company_id":"att","location":null,"positions":[{"description":"Managed 20 technicians who monitored the 22 state 80,000 network elements for the VRAD uverse products via SMARTS application and also Citrix applications. Managed all training requirements for those technicians. Managed and Maintained a Quarterly Budget for our department. Used MSOC and Sharepoint to maintain maximum efficiency for the technicians monthly results.Assisted the technicians in the troubleshooting of multiple Alcatel 7330’s,7342’s and Splitters used to provide television and voice over ip network..Attended six sigma training and helped roll out to technician level. Worked with \\"Remedy\\" internal ticketing system daily to maintain ticket count and disperse tickets to Noc technicians. Used Sun Solaris systems to open network connections to troubleshoot outages and provide technician support. Managed the deployment of MSOCC for the network operations center by work ing with the project manager to adjust and manage esm\'s for the individual technician level.Skills: six sigma certified","duration":"Dec 2009 Sep 2010 10 months","duration_short":"10 months","end_date":"Sep 2010","start_date":"Dec 2009","subtitle":"AT&T","title":"NOC Manager"},{"description":"Managed a telecommunications crew who installed and repaired dsl,copper telephone lines. Used on a daily basis systems to manage performance of individual technicians and also managed the technicians daily workload. Managed and Maintained the daily training requirements for the technicians. Performed quality control for technicians by reviewing daily work orders and contacting customers to gauge technicians performance.Managed the maintenance of all technicians vehicles through local vendors.Was the Point of Contact for DSL Crews for the deployment of MSOCC by assigning technicians with a contracting firm to develop ESM\'s for our department.After the developement of the ESM\'s worked with Project Management to lay a platform to correctly layout the deployment of MSOCC to improve Productivity and Efficiency of all technicians.Attended AT&T sponsored MSOC Training for a 3 month period. Used MSOC and Sharepoint daily through tailgate sessions and a VCB board to maximize the technicians monthly efficiency.","duration":"Sep 2007 Dec 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2009","start_date":"Sep 2007","subtitle":"AT&T","title":"Manager Network Services"}],"url":"https://www.linkedin.com/company/att"},{"company":"Cingular","company_id":"cingular","location":"Norristown Pa","positions":[{"description":"On a daily basis worked with different oss systems to maintain and troubleshoot wireless cell site equipment and also Tellabs 5500, 5320. Worked with the local carrier verizon to open trouble tickets and also worked with lucent umts and with centest equipment to do remote testing and t1 and t3 circuits.","duration":"Jan 2006 Sep 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2007","start_date":"Jan 2006","subtitle":"Cingular","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/cingular"},{"company":"Covad Communications","company_id":"covad-communications","location":"Greater Philadelphia Area","positions":[{"description":"Managed 10 transmission technicians.I develop and maintain their training skills.I am in charge of over 160 central locations thru out the state of Pennsylvania,New Jersey and Delaware.I manage and maintain circuits ranging from DS0-DS3.Working Knowledge of Cisco Routers,BPX\'s,MGX and other central office equipment.I am directly responsible for the test and turn-up of all circuits and offices.Experience with a T-bird and Sunrise test gear in the maintenance and troubleshooting of central office equipment.","duration":"Apr 2001 Jan 2006 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jan 2006","start_date":"Apr 2001","subtitle":"Covad Communications","title":"Transmission Manager"}],"url":"https://www.linkedin.com/company/covad-communications"}]', '["“Terry is an intelligent and extremely competent Network Engineer. It was my very great pleasure to work with him at PEG and I hope we\'ll run into each other again in the years to come! ”","“Terry is a very helpful, knowledgeable, and talented NOC Engineer. I enjoyed working with him at PEG and hope we get to work together again sometime. Any company would be lucky to have him as an employee.”"]'] User: ['John Marione', 'R&D lead for ALU Multi-standard enterprise wireless product from November 2013 to October 2014. Now retired', 'Technical Domain Leader at Alcatel-Lucent', 'Alcatel-Lucent', '[{"company":"Alcatel-Lucent","company_id":"nokia","industry":"Telecommunications","location":"Murray Hill, New Jersey","positions":[{"description":"Project management for an ALU Wireless cross team project. Project management for an ALU Wireless cross team project.","duration":"Sep 2012 - Present 9 years 1 month","duration_short":"9 years 1 month","end_date":"Present","start_date":"Sep 2012","subtitle":"Alcatel-Lucent","title":"Technical Domain Leader"}],"url":"https://www.linkedin.com/company/nokia"},{"company":"Alphion Corporation","company_id":"alphion-corporation","location":"","positions":[{"description":"Responsible for hardware, software, test and project management of Alphion GPON product Responsible for hardware, software, test and project management of Alphion GPON product","duration":"Sep 2007 Mar 2012 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2012","start_date":"Sep 2007","subtitle":"Alphion Corporation","title":"Vice President of Engineering"}],"url":"https://www.linkedin.com/company/alphion-corporation"},{"company":"Lucent","company_id":null,"location":"","positions":[{"description":"Responsble for the Project management, test and field test of Lucent UMTS wireless product Responsble for the Project management, test and field test of Lucent UMTS wireless product","duration":"2002 2007 5 years","duration_short":"5 years","end_date":"2007","start_date":"2002","subtitle":"Lucent","title":"Vice President of UMTS delivery"}],"url":""},{"company":"Alcatel-Lucent","company_id":"nokia","location":"","positions":[{"description":"","duration":"2002 2007 5 years","duration_short":"5 years","end_date":"2007","start_date":"2002","subtitle":"Alcatel-Lucent","title":"VP of UMTS Delivery"}],"url":"https://www.linkedin.com/company/nokia"},{"company":"Alcatel-Lucent / Lucent Technologies","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2007 5 years","duration_short":"5 years","end_date":"2007","start_date":"2002","subtitle":"Alcatel-Lucent / Lucent Technologies","title":"Vice President"}],"url":""},{"company":"Tellium","company_id":"tellium","location":"","positions":[{"description":"responsible for hardware, software and test of the SONET switch responsible for hardware, software and test of the SONET switch","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Tellium","title":"Vice President of Engineering"}],"url":"https://www.linkedin.com/company/tellium"},{"company":"Lucent Technologies","company_id":"nokia","location":"","positions":[{"description":"Responsible for the hardware, Software and test of Lucent\'s CDMA wireless offer Responsible for the hardware, Software and test of Lucent\'s CDMA wireless offer","duration":"May 1997 Sep 2000 3 years 5 months","duration_short":"3 years 5 months","end_date":"Sep 2000","start_date":"May 1997","subtitle":"Lucent Technologies","title":"Vice President of CDMA Development"}],"url":"https://www.linkedin.com/company/nokia"}]', '["Teresa (Terry) Vega “John is a truly outstanding software leader with both deep technical skills and strong orientation to project and business results. While working with me he led a large team developing extremely complex, real time software that was leading edge in the industry. The product was an extraordinary technical and business success and could not have been completed without John\'s leadership. i recommend him highly for any software leadership position.”","Matthew Rosner “John Marione is the rare executive that understands not only his own expertise within the busineess, but also how it affects the entire company. He clearly manages his own international team in research and development of both hardware and software. I appreciated John\'s ability to understand the needs of finance in general, budget control, and cash management in tight situations. He charts, prioritizes and validates multiple projects on a routine basis to maximize the company\'s return on its investment. I enjoyed working with John and would surely recommend him to any potential opportunity.”"]']### Assistant: The agent's job is to manage a Network Operations Center, and today the user is reaching out to the agent because they need assistance in troubleshooting and configuring their Alcatel-Lucent platform for their enterprise wireless product.
### Human: Agent: ['Sangita Ghodasara', 'Skilled Professional who Builds Reusable and Scalable Software to Solve Complex Problems. Strong team player with proven record adapting to new technologies awarded for dedication and flexibility. Recognized for demonstrating pragmatism and a positive attitude. Strong contributor who works well collaborating with cross-functional teams. Expertise includes: • Software Development Life Cycle • Agile Methodology • E-Commerce • Retail Procurements • Logging and Monitoring • Software Test and Support • Dev-Ops for Cloud • Enterprise Applications Development', 'Software Engineer', 'IBM', '[{"company":"IBM","company_id":"ibm","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"IBM SUGAR.IQ (https://www.medtronicdiabetes.com/products/sugar.iq-diabetes-assistant) • As a member of Dev-Ops team responsible for continue integration, build and deploy to various environment/s for several release/s. • Developed automation tests for iOs application using Appium and XCUITest frameworks.• Developed backend tests using java-based backend frameworks.• Core member of test team responsible for manual testing.","duration":"2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2016","subtitle":"IBM","title":"Staff Software Engineer - IBM Watson Health Solutions"},{"description":"Software DevOps and Support : Monitor, debug, and repair production systems as reliability team member.• Served as subject-matter expert (SME) of monitor server, enhancing status reporting capability and ensuring validation of end-to-end service functionality.• Improved and implemented automated remediation, preventing production system outages.","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"IBM Cloud","title":"IBM CLOUD FOUNDATION SERVICES - Software DevOps and Support"},{"description":"Charged with development for IBM Emptoris Program Management and IBM Emptoris Virtual Supply Master.• Implemented request batch upload in IBM Emptoris Program Management 10.1.0 release, allowing users to export business requests, update in batch, and import in system instead of manually updating individual requests.• Created ability to approve or reject requests in Request Management, leveraging knowledge of data actions framework.• Integrated program management application with contract management application for Wells Fargo bank, delivering key feature, which enabled user activity tracking.• Acted as Level 3 support for program management, resolving many issues and fixing 40+ defects, leading to improved product serviceability, resulting in better self-help in error condition.• Mastered code base of platform framework on which major Emptoris applications were developed, fixing 25+ defects in job scheduling, regions, roles, reports, users, and subscriptions components.","duration":"2012 2015 3 years","duration_short":"3 years","end_date":"2015","start_date":"2012","subtitle":"IBM","title":"IBM EMPTORIS DEVELOPMENT - Software Developer and Level 3 Support"},{"description":"Performed key developer role for several releases of IBM WebSphere Commerce. Implemented features by interacting with stakeholders to gather requirements using agile methodology.• Customized look and feel of Brazil store project to customer needs, enabling Brazilian payment gateways, payment options, and payment types and creating installment options for payment and marketing tools.• Improved performance of WebSphere Commerce sample store front 40% by enhancing DynaCache configurations.• Delivered build and deployment solutions, enabling WebSphere Commerce on Cloud.• Led Level 3 Support team by chairing weekly meetings and driving resolution of APARs.• Developed WishList REST API, utilizing GiftList BOD service of WebSphere Commerce, leveraging knowledge of REST architecture.• Educated team on marketing runtime design, resulting in faster development of new features.","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"IBM","title":"IBM WEBSPHERE COMMERCE DEVELOPMENT - Software Developer and Level 3 Support"}],"url":"https://www.linkedin.com/company/ibm"}]', '["Danna Thomas “Sangita is a tester on my IBM team. She is very skilled at understanding requirements and how they map to the acceptance criteria. In recent years she has excelled in the areas of mobile app testing and DB2 queries and test automation (both front-end and back-end). Since the product is classified as a medical device she has had to learn to work within the FDA regulated world and as such has mastered testing within a Quality management System (QMS) controlled environment. She is a very strong testers and is not afraid to take on new automation opportunities. She recently started work in my DevOps team and has quickly become a valued member of that team. ”","Albert Chung “I worked with Sangita for 3 years on a product that analyze a patient\'s blood glucose readings using artificial intelligence. The product then provide insights to the patient via an iPhone app. Sangita is highly skilled in creating test automation to test both backend and frontend for the product.”"]'] User: ['Jackie Checho', 'Specialties: Fluent in English and Spanish', 'Sr. Media Manager, Heineken', 'The HEINEKEN Company', '[{"company":"The HEINEKEN Company","company_id":"heineken","industry":"Food and Beverage Services","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The HEINEKEN Company","title":"Senior Media Manager"},{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The HEINEKEN Company","title":"Senior Media Manager"}],"url":"https://www.linkedin.com/company/heineken"},{"company":"dentsu luxe","company_id":null,"location":"NYC","positions":[{"description":"Client: LVMH - Hennessy Client: LVMH - Hennessy","duration":"Jan 2019 Aug 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2021","start_date":"Jan 2019","subtitle":"dentsu luxe","title":"Director, Planning"}],"url":""},{"company":"Carat","company_id":"carat","location":null,"positions":[{"description":"Clients: Mondelez, P&G","duration":"Nov 2015 Nov 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2018","start_date":"Nov 2015","subtitle":"Carat","title":"Associate Director, Communication Planning"},{"description":"Global Mastercard, Diageo","duration":"Nov 2013 Nov 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2015","start_date":"Nov 2013","subtitle":"Carat","title":"Supervisor, Communications Planning"},{"description":"Client: Diageo vodka, wine, and liqueur brands","duration":"Feb 2013 Nov 2013 10 months","duration_short":"10 months","end_date":"Nov 2013","start_date":"Feb 2013","subtitle":"Carat","title":"Communications Planner"}],"url":"https://www.linkedin.com/company/carat"},{"company":"Havas Media","company_id":"havas-media","location":"","positions":[{"description":"Clients: McDonald\'s, Autozone, Fox Deportes, Transitions Optical, Choice Hotels Clients: McDonald\'s, Autozone, Fox Deportes, Transitions Optical, Choice Hotels","duration":"Jan 2012 Feb 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2013","start_date":"Jan 2012","subtitle":"Havas Media","title":"Media Planner"}],"url":"https://www.linkedin.com/company/havas-media"},{"company":"Casanova Pendrill","company_id":"casanova-mccann","location":"","positions":[{"description":"Client: Nestle: Coffee-mate, Juicy Juice, Nescafe, Nido, Aguas Frescas, Maggi, La Lechera, Abuelita Client: Nestle: Coffee-mate, Juicy Juice, Nescafe, Nido, Aguas Frescas, Maggi, La Lechera, Abuelita","duration":"Sep 2010 Jan 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2012","start_date":"Sep 2010","subtitle":"Casanova Pendrill","title":"Jr. Media Planner"}],"url":"https://www.linkedin.com/company/casanova-mccann"},{"company":"Tribune Broadcasting","company_id":"tribune-broadcasting","location":"","positions":[{"description":"","duration":"May 2007 Aug 2007 4 months","duration_short":"4 months","end_date":"Aug 2007","start_date":"May 2007","subtitle":"Tribune Broadcasting","title":"Marketing & Research Intern"}],"url":"https://www.linkedin.com/company/tribune-broadcasting"}]', '["Ian Britt “After working with Jackie for only a week, I noticed that there was something special about her. After working with her for several months I knew that she\'d be a great asset to any team she joined. She worked extremely hard to make sure that her projects were completed on a timely basis - but more than that, she cared about her clients\' needs and fought to help them every step of the way, sometimes at the expense of her taking on significantly more work than was necessary. When she called in sick, she LITERALLY CALLED IN. We\'d get calls every couple of hours with her on the other end making sure her projects were moving forward in her absence. Jackie was a great worked and a great presence in the office. It\'s just not the same without her...”","Liz St. John “Jackie made a significant contribution to the account management department, and I can\'t speak highly enough of her commitment, hard work and thoroughness. Jackie always goes the extra mile to ensure that campaigns were coordinated completely between client and agency, and I had no hesitation in encouraging her to work directly with the client when the need arose. She is professional, articulate, innovative and completely reliable. A real pleasure to work with.”"]']### Assistant: The agent's job is to develop software solutions for complex problems, and today the user is reaching out to the agent because they need assistance in enhancing their media planning strategies for a new product launch.
### Human: Agent: ['Greg Lombardo, MA, CFE', "Over twenty years ago, I chose a career in law enforcement to keep people safe. What an amazing journey it has been! I am proud of upholding the duty to protect and serve the community. I am first and foremost a member of the community. I have dedicated my career to providing superior strategies and expert thought leadership to all aspects of threat management: physical, operational, and information security.Security risks are ever-evolving and multi-dimensional. Effective solutions require cross-domain knowledge sharing and collaboration. I’ve worked extensively with the leading global tech companies and am ready for my next career move to use my expertise to help technology companies navigate the most complex security challenges to effectively address and respond to a myriad of technology, facility, operational, and human behavior risk management concerns.Leadership is always about the power of relationships & empowering others. I would thrive in a job where I am able to:-Design and implement comprehensive and collaborative risk management strategy, policies, and procedures with a focus on content moderation and online platform safety-Expand organizational capacity to proactively assess, respond to and mitigate threats-Develop creative solutions to ensure corporate security protection-Build and lead a high-performing security & investigations teamHere's what I could immediately bring to the table:• Formal training in interviewing techniques and 20+ years of interviewing experience• Compassionate interviewing in very sensitive and high stakes situations• Deep understanding of risk signals (worked with top technical teams to identify trends)• Creative critical thinking & problem-solving to proactively manage risk & investigate security breaches• Ability to remain calm under pressure and drive positive outcomes during escalated situations", 'Risk Management, Investigative and Security Leader Proactively Anticipating and Responding to Emerging Threats', 'San Jose Police Department', '[{"company":"San Jose Police Department","company_id":null,"location":"San Jose, California","positions":[{"description":"Cybersecurity• Serve as the liaison between Electronic Service Providers (ESPs) & Internet Service Providers (ISPs) and global law to protect against and fight cybercrimes• Close collaboration with leading tech companies such as Google, Facebook, and many others to reduce platform abuse and to identify & investigate bad actors• Collaborative partnerships with community groups, non-profits, and NGOs to proactively keep users safe online• Review & Investigate Cybertips from Electronic Service Providers• Partner with NCMEC to review sensitive & offensive online content• Proactively investigate child exploitation/Child sexual abuse material (CSAM) manufacturing & distributionEnd to End Investigations• Conducted a wide range of investigations including fraud/embezzlement, cybercrime, CSAM, theft, assaults, narcotics and internal investigations• Formal education in investigations, managing investigators & legal process Strategic Leadership: Policies and Programs• Developed strategic policies for new investigative units• Streamlined ICAC Task Force forensic procedures while growing task force by +40%• Updated National Standards for Internet Crimes Against Children Task Forces• Regularly writes and updates investigative protocols, policies, and procedures• Designed and led workforce training programs: EQ training on being respectful and compassionate toward a global & diverse community, use of forensic tools & technology• Instruction: college instructor SME Criminal Investigations & Teaching Social media platform investigations at the Institute of Criminal Investigations (CA POST)Technical Expertise• Understanding technology vulnerabilities, threats, & risks• Lead & conduct complex investigations using advanced technologies• Applying evidence mapping technologies and forensic evidence to risk prevention, investigation, mitigation and response","duration":"Jan 1995 - Present 26 years 7 months","duration_short":"26 years 7 months","end_date":"Present","start_date":"Jan 1995","subtitle":"San Jose Police Department","title":"Investigator/Investigative Lieutenant"}],"url":""}]', '["“I had the pleasure of working with Greg for many years as he served in the capacity of Commander of the Silicon Valley Internet Crimes Against Children Task Force. Greg is a consummate professional and a stalwart advocate for children - he consistently offered resources and commitment from himself his team that directly contributed to the rescue of numerous child victims. I appreciate Greg’s resolve towards the protection of our most vulnerable and can vouch for his talent and skill in child safety investigations. ”","“I highly recommend Greg as a fraud investigator but even more so, as a tremendous human being. I had the opportunity many times to see Greg solve problems through the goal of nothing more than his genuine care. There is not a challenge or job area in which I have not witnessed his success. Greg is constantly improving himself and accomplishing other goals in his thirst to be better, and this is evident in his education and career promotions. If you are a business looking for top flight character that wins at every challenge faced, then I highly recommend Mr Greg Lombardo. Best regards, Nick Pellegrini - SaaS for Zoom video conferencing.”"]'] User: ['Maylin Rico', '*Experienced in assisting Solo/Small HR Departments in start-up, managing, and excelling *Seasoned HR professional with over 10 years of hands-on, diversified experience. *Industries served: Manufacturing, Construction, Aviation, Healthcare and Education', 'Human Resources', 'confidential', '[{"company":"confidential","company_id":null,"location":null,"positions":[{"description":"","duration":"Oct 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Oct 2015","subtitle":"confidential","title":"Human Resources Director"},{"description":"","duration":"Jul 2013 Oct 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2015","start_date":"Jul 2013","subtitle":"Confidential","title":"HR Manager"}],"url":""},{"company":"ACEG","company_id":"aceg","location":"","positions":[{"description":"","duration":"Jan 2006 Jul 2013 7 years 7 months","duration_short":"7 years 7 months","end_date":"Jul 2013","start_date":"Jan 2006","subtitle":"ACEG","title":"Consulting Manager (Staffing and HR)"}],"url":"https://www.linkedin.com/company/aceg"},{"company":"Manufacturing Company","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1999 Jan 2006 6 years 8 months","duration_short":"6 years 8 months","end_date":"Jan 2006","start_date":"Jun 1999","subtitle":"Manufacturing Company","title":"Human Resources Manager"}],"url":""}]', '["Jessie Lopez Sage “I had the pleasure of working with Maylin for about two years. Our HR Department was not in the best shape when Maylin came in. She saw the problems, took control and got the department functioning perfectly! Maylin is extremely knowledgeable in her field and has an incredible skill-set and work ethic. Any company would be lucky to have her on their team! ”","Scott Lara “I want to strongly recommend Maylin. Maylin has not only helped my wife Marty with job placement, but she has become a friend of the family! It\'s so rare to find someone in today\'s marketplace who is a true professional, truly cares, and goes the extra mile. Maylin is one of those VERY rare professionals who cares!”"]']### Assistant: The agent's job is to provide risk management and security expertise to technology companies, and today, the agent is reaching out to the user because they need assistance in managing and excelling their HR department in a start-up environment.
### Human: Agent: ['Jessica McColgin', 'I grew up in Ecuador, Sudan and the Philippines due to my father’s job in community development. My global upbringing gave me a unique perspective, and I witnessed early on the positive impact that businesses can have if they invest in and partner with their local communities. Seeing a small oil company in the Amazon providing job training in ecotourism for local residents and digging fishponds to support sustainable aquaculture had a big impact on me and inspired me to challenge the status quo within the business community as a champion for the environment and local communities.I started my career at environmental non profits, where I learned about the constant tension between preserving the environment and ensuring that local communities have access to the jobs and resources they need to thrive. I then worked as a community outreach liaison in the oil and gas sector, connecting with local residents impacted by resource extraction. These experiences gave me the background to design, build, and manage the outreach team for Puget Sound Energy, Washington’s largest utility.Throughout my career, I have been a change agent, working cross-functionally to achieve buy-in for new approaches to corporate outreach and community giving. At PSE, I championed the creation of an innovative community giving program partnering with nonprofits to promote our services to customers in need. I bring innovative approaches to complex problems, build and lead effective teams, and manage internal and external relationships.I’m always interested in connecting with others who share my goal of helping businesses address the impact they have on the world and engage with the communities they serve.', 'Passionate about corporate responsibility and positive social impact. People leader and team builder.', 'Puget Sound Energy', '[{"company":"Puget Sound Energy","company_id":"pugetsoundenergy","industry":"Utilities","location":null,"positions":[{"description":"Puget Sound Energy is Washington state’s oldest local energy company, providing electric andnatural gas service to homes and businesses primarily in the vibrant Puget Sound area. At PSE, I lead a team that brings together our customer outreach, employee communications and engagement, media relations and employee volunteerism. And until recently also oversaw the company\'s community giving and our PSE Foundation. This team of 15 partners with internal and external stakeholders to share the benefits of PSE\'s products and services with employees and customers, from free home energy assessments to bill pay assistance to employee volunteers!","duration":"May 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"May 2018","subtitle":"Puget Sound Energy","title":"Manager of Customer and Employee Engagement"},{"description":"I created a brand new corporate department through the merging of two similar teams through strategy creation, organizational change management, partnership development, personnel restructuring and budget redesign.I developed and oversaw implementation of PSE\'s customer outreach strategy for promotion of company products and services, strategic community giving, wind farm visitor center as well as development of controversial large infrastructure projects throughout the diverse 10-county service area.","duration":"Apr 2014 Apr 2018 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2018","start_date":"Apr 2014","subtitle":"Puget Sound Energy","title":"Manager of Outreach"},{"description":"I developed the community outreach strategy for PSE\'s residential and commercial Energy Efficiency programs to effectively match local communities’ goals to applicable PSE programs.I managed a geographically-dispersed team of six outreach managers to ensure design and implementation of effective program strategy, staff coaching and development, day to day operations and working relationships among the team and with other departments.","duration":"Apr 2008 Apr 2014 6 years 1 month","duration_short":"6 years 1 month","end_date":"Apr 2014","start_date":"Apr 2008","subtitle":"Puget Sound Energy","title":"Energy Efficient Communities Market Manager"}],"url":"https://www.linkedin.com/company/pugetsoundenergy"},{"company":"Trident Exploration Corp","company_id":"trident-exploration","location":"Calgary, Alberta and Eastern Washington","positions":[{"description":"Trident is a private, independent natural gas production company, principally focused on the exploration for and exploitation of natural gas resources in the Western Canadian Sedimentary Basin. I served as the liaison of the company to conduct community outreach using a “community first” approach as a precursor to development to promote positive corporate citizenship.I developed networks with universities, tribal communities, government representatives, non-governmental organizations and the community at large to understand the regional complexities and determine the best approach for the company to engage with them.","duration":"Dec 2005 Apr 2008 2 years 5 months","duration_short":"2 years 5 months","end_date":"Apr 2008","start_date":"Dec 2005","subtitle":"Trident Exploration Corp","title":"Community Engagement & Social Responsibility Liaison"}],"url":"https://www.linkedin.com/company/trident-exploration"},{"company":"Conservation International","company_id":"conservation-international","location":"Washington DC","positions":[{"description":"Building upon a strong foundation of science, partnership and field demonstration, CI empowers societies to responsibly and sustainably care for nature, our global biodiversity, for the well-being of humanity. During my time at CI, I managed the Center for Applied Biodiversity Science department budget, including tracking and reporting on expenses, monitoring financial reports and grants from fourteen government and non-governmental donors.","duration":"Jul 2005 Dec 2005 6 months","duration_short":"6 months","end_date":"Dec 2005","start_date":"Jul 2005","subtitle":"Conservation International","title":"Program Coordinator"}],"url":"https://www.linkedin.com/company/conservation-international"},{"company":"Fundacion Moises Bertoni","company_id":null,"location":"Asuncion, Paraguay","positions":[{"description":"Fundación Moisés Bertoni is a local environmental organization that works for the sustainable development of Paraguay through the conservation of nature and the organized action of the people.I wrote successful proposals to the US Fish and Wildlife Service and the US Agency for International Development for conservation projects in the threatened Upper Paraná Atlantic Forest Ecosystem.","duration":"Apr 2003 Dec 2004 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2004","start_date":"Apr 2003","subtitle":"Fundacion Moises Bertoni","title":"Manager, International Fundraising"}],"url":""}]', '["“I had the pleasure of reporting to Jessica for over 8 years at Puget Sound Energy. She was my mentor and truly taught me what corporate responsibility was all about. She always saw the big picture, while thinking through the critical details to execute thoughtful and comprehensive strategies. Jessica led by example - she walked the talk when it came to collaborating between departments to ensure that different perspectives were heard and included. She also led some of the company’s first conversations about equity and inclusion to best serve the diverse customers and communities her team engaged with at the local level. Managing teams is one of Jessica’s biggest strengths. She dedicates the time needed to listen to direct reports, provide them with guidance/advice/coaching, and focuses on their ongoing development. I have worked for a handful of truly amazing people in my career, but it’s hard to imagine that anyone will ever live up to Jessica.”","“Jessica is an outstanding people leader. She would be my first pick for any team for just that skill alone, but she also brings other exceptional talent for the success of any team and their initiatives. Any new business teams sent to be managed under her, she digs in to know the business and creates an environment for each team member to thrive and contribute productively. On the mass customer engagement campaigns I worked with her on, I could always rely on her and her team to execute well. Jessica would set the direction, weaving together not only the business needs at hand, but multiple other business teams and corporate objectives as well, under an encompassing community outreach strategy. Jessica makes an impact and would be a great leader addition.”"]'] User: ['Julianne Thacher', 'I am a communications professional with expertise in marketing and public relations for government, non-profit, higher education and sustainability sector organizations. Specialties: Strategic communications | Writing and editing | Public relations | Project management | Event coordination | Social media | Video production | Fundraising | Grant writing | Stakeholder engagement', 'Communications Manager at Energy Trust of Oregon', 'Energy Trust of Oregon', '[{"company":"Energy Trust of Oregon","company_id":"energy-trust-of-oregon","industry":"Utilities","location":null,"positions":[{"description":"","duration":"Mar 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Mar 2019","subtitle":"Energy Trust of Oregon","title":"Communications Manager"},{"description":"","duration":"Mar 2017 Feb 2019 2 years","duration_short":"2 years","end_date":"Feb 2019","start_date":"Mar 2017","subtitle":"Energy Trust of Oregon","title":"Senior Communications Project Manager"},{"description":"","duration":"Mar 2013 Feb 2017 4 years","duration_short":"4 years","end_date":"Feb 2017","start_date":"Mar 2013","subtitle":"Energy Trust of Oregon","title":"Communications Project Manager"}],"url":"https://www.linkedin.com/company/energy-trust-of-oregon"},{"company":"Clean Energy Works Oregon","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"","duration":"Apr 2012 Mar 2013 1 year","duration_short":"1 year","end_date":"Mar 2013","start_date":"Apr 2012","subtitle":"Clean Energy Works Oregon","title":"Marketing Specialist"}],"url":""},{"company":"City of Portland Bureau of Planning and Sustainability","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Develop and execute comprehensive communications campaign for the citywide rollout of residential curbside food composting program for 150,000 Portland households.o Write, edit and coordinate production of outreach materials Portland households.o Coordinate production of print, radio and TriMet bus advertisements.o Write and edit content web copy, blog posts, press releases, social media. o Plan and execute of public relations campaign, including media events. o Develop and pitch stories, successfully garnering print and broadcast coverage.o Write, edit and manage production of instructional videos, from concept to completion. o Champion partnerships with community newspapers, businesses and non-profits.","duration":"Mar 2011 Apr 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2012","start_date":"Mar 2011","subtitle":"City of Portland Bureau of Planning and Sustainability","title":"Communications Specialist"}],"url":""},{"company":"Portland State University","company_id":"portland-state-university","location":null,"positions":[{"description":"• Planned and implemented communications, including print, web and social media.• Wrote and edited marketing materials.• Wrote and edited successful grant applications, proposals and case statements.• Cultivation and stewardship of annual individual and corporate gifts up to $25,000.","duration":"Jan 2010 Jun 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2011","start_date":"Jan 2010","subtitle":"Portland State University","title":"Assistant Director of External Relations"},{"description":"o Implemented consistent communications, including print and online newsletters, web site and social media.o Developed and implemented all annual giving campaigns, utilizing direct mail and telefund.. o Solicited and renewed corporate support for annual fund, scholarships and events.• Coordinated and executed events, including bi-monthly speaker series, alumni receptions, board meetings, donor dinners and receptions.","duration":"Nov 2006 Feb 2010 3 years 4 months","duration_short":"3 years 4 months","end_date":"Feb 2010","start_date":"Nov 2006","subtitle":"Portland State University","title":"Development Coordinator"}],"url":"https://www.linkedin.com/company/portland-state-university"},{"company":"McClenahan Bruer Communications","company_id":"mcbru","location":"","positions":[{"description":"• Cultivated relationships with editors and media.• Successfully pitched articles and interviews.• Wrote and edited press releases, marketing materials and advertising copy. • Cultivated relationships with editors and media.• Successfully pitched articles and interviews.• Wrote and edited press releases, marketing materials and advertising copy.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"McClenahan Bruer Communications","title":"Account Assistant"}],"url":"https://www.linkedin.com/company/mcbru"},{"company":"Friends of the Children","company_id":"friendsnational","location":"","positions":[{"description":"• Researched and solicited corporate and foundation funding. • Contributed to a grant proposal that resulted in a $1 million grant from a private foundation.• Designed and wrote marketing materials for national office and chapter affiliates. • Created new content, text, images, layout and navigation for website. • Planned, wrote, coordinated and mailed annual appeal letters and bi-annual newsletters. • Researched and solicited corporate and foundation funding. • Contributed to a grant proposal that resulted in a $1 million grant from a private foundation.• Designed and wrote marketing materials for national office and chapter affiliates. • Created new content, text, images, layout and navigation for website. • Planned, wrote, coordinated and mailed annual appeal letters and bi-annual newsletters.","duration":"Aug 2004 Aug 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2005","start_date":"Aug 2004","subtitle":"Friends of the Children","title":"Development and Marketing Assistant & AmeriCorps VISTA"}],"url":"https://www.linkedin.com/company/friendsnational"}]', '["Megan Shuler “Julianne provided support to Sustainabilitly at Work as part of our bureau\'s communications team. She could consistently jump into new projects with enthusiasm and get up to speed quickly - bringing fresh ideas and strong writing/editing.”","Christine Llobregat “Julianne was a bright mind on our team, we\'re sorry to see her go but wish her well. She demonstrated high-level writing skills. Her work style is organized and efficient. She has a natural instinct for public relations work and would be a smart addition to any team.”"]']### Assistant: The agent's job is to champion corporate responsibility and positive social impact, and today, the user is reaching out to the agent because they need guidance on developing a comprehensive communications campaign for a sustainability initiative at their organization.
### Human: Agent: ['Timothy Siemek', 'Revered by my peers, co-workers and colleagues as a humble, professional and hard working team member that sincerely enjoys the industry and the people in it. My focus is contributing to the projects success, through team leadership and team building; introduction of innovative ideas that results in achievable targets while never forgetting that people make the difference. People are the leaders and the windfall financials will follow. Be a team leader that builds a world class organization through hard work, team synergy and building careers. Serving those that go out and do what needs to be done everyday and hoping along the way I can inspire others to dream big, achieve their goals and provide for their family.', 'Soft Craft SME', 'S & B Engineers and Constructors, Ltd.', '[{"company":"S & B Engineers and Constructors, Ltd.","company_id":"s&b-engineers-and-constructors","industry":"Oil and Gas","location":"United States","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"S & B Engineers and Constructors, Ltd.","title":"Soft Craft Operations Manager"}],"url":"https://www.linkedin.com/company/s&b-engineers-and-constructors"},{"company":"Palacios Marine & Industrial Coatings","company_id":"palacios-marine-&-industrial-coatings","location":"","positions":[{"description":"","duration":"Feb 2021 Apr 2022 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2022","start_date":"Feb 2021","subtitle":"Palacios Marine & Industrial Coatings","title":"Director Soft Crafts"}],"url":"https://www.linkedin.com/company/palacios-marine-&-industrial-coatings"},{"company":"ASRC Industrial Services","company_id":"asrc-industrial-llc","location":null,"positions":[{"description":"","duration":"Aug 2017 Feb 2021 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2021","start_date":"Aug 2017","subtitle":"ASRC Industrial Services","title":"Director Of Operations Integration"},{"description":"","duration":"Apr 2019 Jan 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2021","start_date":"Apr 2019","subtitle":"ASRC Industrial Services (AIS)","title":"Vice-President CMR"}],"url":"https://www.linkedin.com/company/asrc-industrial-llc"},{"company":"Safway Group","company_id":"safway-services","location":"Houston - Home Office","positions":[{"description":"","duration":"Nov 2012 Aug 2017 4 years 10 months","duration_short":"4 years 10 months","end_date":"Aug 2017","start_date":"Nov 2012","subtitle":"Safway Group","title":"VP Multi-Services- (SIP)"}],"url":"https://www.linkedin.com/company/safway-services"},{"company":"The Shaw Group","company_id":"the-shaw-group","location":"United States","positions":[{"description":"Provide professional expertise with focus on scaffolding, insulation, painting and coatings, fireproofing, lead and asbestos services. Enhancing those skill sets to facilitate alignment with the company\'s core value. Provide professional expertise with focus on scaffolding, insulation, painting and coatings, fireproofing, lead and asbestos services. Enhancing those skill sets to facilitate alignment with the company\'s core value.","duration":"Feb 1999 Nov 2012 13 years 10 months","duration_short":"13 years 10 months","end_date":"Nov 2012","start_date":"Feb 1999","subtitle":"The Shaw Group","title":"Operations / Specialty Services Manager / SME"}],"url":"https://www.linkedin.com/company/the-shaw-group"}]', '["jon harris “Tim is one of the most competent leaders in the field. He always sets the example in work, family life and friendship. Tim has been a loyal friend and supported for over ten years and I value his counsel greatly. ”","Phillip Morgan “Tim is a very committed and passionate coworker. He has a very unique way of working within the system to achieve maximum results. Tim is extremely organized, proficient, and drives others to fulfill their potential. He is also a leading expert in his field, and I recommend him for any considerations as a coworker, committee member, leadership roles, etc.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide leadership and innovative ideas to build a world-class organization in the oil and gas industry, while inspiring others to dream big and achieve their goals. Today, the user is reaching out to the agent because they need guidance on team building and career development in their role as a production line lead in the healthcare industry.
### Human: Agent: ['Christopher Jauregui', 'Hi. My name is Christopher Jauregui. I am a Web Developer with a passion for music and technology. I have always been intrigued with the creative process of bringing life to an idea. Working with others and implementing their personalities in a project has always been important to me. My 5 years of management experience has shown me you are only as strong as your weakest link. With that being said my knowledge of Database technologies, and Client side languages is not just a skill for me. It is a tool I wish to implement into my journey of life changing new ideas and technology.', 'Web Developer / Designer / Music & Film Editor /', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"May 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"May 2017","subtitle":"Freelance","title":"Web Developer"}],"url":""},{"company":"realproductions","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Jan 2013","subtitle":"realproductions","title":"Music Editor"}],"url":""},{"company":"General Assembly","company_id":"generalassembly","location":"Austin, Texas Area","positions":[{"description":"","duration":"Feb 2017 May 2017 4 months","duration_short":"4 months","end_date":"May 2017","start_date":"Feb 2017","subtitle":"General Assembly","title":"Web Developer"}],"url":"https://www.linkedin.com/company/generalassembly"},{"company":"Hangar Lounge","company_id":null,"location":"Austin Tx","positions":[{"description":"","duration":"Feb 2013 Mar 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2016","start_date":"Feb 2013","subtitle":"Hangar Lounge","title":"Manager"}],"url":""}]', '["Dirk Dunn “Chris is a warrior. During his time at General Assembly, while most students do not work due to the extreme learning conditions, Chris completed (and did well) the program while bar-tending 3-4 nights a week. I have a lot of respect for Chris, he has a strong heart and a back of iron when it comes to life and hard work. Startups dream of developers that have the work ethic of Chris, and I have no doubt he will be a great addition to any team.”","Mike Dang “Chris is one of the most down to earth guys I\'ve ever met. He\'s appreciative of everything and understands what it means to work hard and put effort into doing great things. Chris has an incredibly strong work ethic and the type of person that you know you can always rely on. He doesn\'t make excuses and is constantly looking for ways to improve. He was such a pleasure to have in class. ”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to develop web applications, and today the user is reaching out to the agent because they need assistance in integrating a new software feature into their existing application.
### Human: Agent: ['Sarah Anderson', 'I have a strong desire to fight for truth and justice in the world, and I highly value helping those who are hurting. Ultimately, I wish to use my life to help others–particularly those who cannot help themselves.', 'Texas A&M Alum', 'Private', '[{"company":"Private","company_id":null,"location":"Austin, Texas, United States","positions":[{"description":"Within this role I have been tasked with taking care of the every day needs for a child with Autism and Coffin Lowry\'s Syndrome, including working alongside his therapists as well as separately. The parents said I developed skills from the child’s therapist and was able to imitate the therapist well. Within this role I have been tasked with taking care of the every day needs for a child with Autism and Coffin Lowry\'s Syndrome, including working alongside his therapists as well as separately. The parents said I developed skills from the child’s therapist and was able to imitate the therapist well.","duration":"May 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"May 2018","subtitle":"Private","title":"Nanny"}],"url":""},{"company":"Texas A&M University","company_id":"texas-a&m-university","location":"College Station-Bryan Area","positions":[{"description":"I was responsible for the care of the passengers, for safe operation of vehicle, and for the cleaning and fueling of the buses. I was recognized by management for having \\"great customer service.\\" I was responsible for the care of the passengers, for safe operation of vehicle, and for the cleaning and fueling of the buses. I was recognized by management for having \\"great customer service.\\"","duration":"Nov 2019 Dec 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2020","start_date":"Nov 2019","subtitle":"Texas A&M University","title":"Bus Driver"}],"url":"https://www.linkedin.com/company/texas-a&m-university"},{"company":"City of Austin: Aquatics","company_id":"city-of-austin-aquatics","location":null,"positions":[{"description":"This role allowed me to oversee what occurred at the pool and amongst the lifeguards I was in charge of. I was specifically responsible for delegating tasks, keeping track of records, and making decisions about how best to handle various situations.","duration":"May 2016 Aug 2018 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2018","start_date":"May 2016","subtitle":"City of Austin: Aquatics","title":"Head Lifeguard"},{"description":"During my time as a lifeguard I was responsible for performing CPR, back-boarding, or in-water rescues if necessary. Along with this it was my duty to ensure that all equipment was where it belonged and to keep all facilities clean during my time off stand.","duration":"Jun 2015 Aug 2018 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2018","start_date":"Jun 2015","subtitle":"City of Austin: Aquatics","title":"Lifeguard"}],"url":"https://www.linkedin.com/company/city-of-austin-aquatics"},{"company":"Barnes & Noble, Inc.","company_id":"barnes-&-noble","location":"College Station-Bryan Area","positions":[{"description":"This position allowed me to engage with the customers and to further develop my customer service skills. It was necessary that I know how to make all drink and food purchases and how to use all machinery. I was also responsible for keeping the area clean, and for communicating with co-workers about what needed to be done. This was a fast paced environment that taught me how to better multi-task and be constantly aware of my surroundings. This position allowed me to engage with the customers and to further develop my customer service skills. It was necessary that I know how to make all drink and food purchases and how to use all machinery. I was also responsible for keeping the area clean, and for communicating with co-workers about what needed to be done. This was a fast paced environment that taught me how to better multi-task and be constantly aware of my surroundings.","duration":"Sep 2017 Feb 2018 6 months","duration_short":"6 months","end_date":"Feb 2018","start_date":"Sep 2017","subtitle":"Barnes & Noble, Inc.","title":"Barista"}],"url":"https://www.linkedin.com/company/barnes-&-noble"}]', '["Laura Lopez “I personally can vouch for Sarah not only as a former peer and coworker, but as a friend. Sarah is highly responsible, organized, and purposeful. She is efficient in her work while also attentive to detail. She is quick to make connections and would make an invaluable addition to any team.”","Sarah Joy Smith “Passionate and driven would be how I would describe Sarah. Sarah is the most passionate about learning about other cultures. She is also very artistic and has sold several of her pieces that will often depict people of different cultures. She is also very skilled in writing. Whether professionally, or for enjoyment, her writing has a way of evoking emotions from her readers.”"]'] User: ['John Jimenez', "My background represents a unique combination of disciplines. Throughout my career, I have been fortunate to be involved in working with innovative technology. Personally, I have the drive and determination to consistently achieve success as a leader in all of the previous roles. I am interested in working with any organization that focuses on pushing technology forward. Let's make it better!", 'Technical Professional | PMP | LSSGB', 'A', '[{"company":"A","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jul 2021","subtitle":"A","title":"Workin"}],"url":""},{"company":"Extron","company_id":"extron-","location":"Anaheim, CA","positions":[{"description":"• Managed the creation of assets to promote Unified Communications partnership campaigns.• Verified technical accuracy for printed materials, demonstration stations, and digital content.• Researched Video Tele-Conference (VTC) applications, services, and design best practices.• Created a cost-effective and scalable demonstration station that promoted partner integration and coordinated with tradeshow resources to distribute to over 20 global locations. • Managed the creation of assets to promote Unified Communications partnership campaigns.• Verified technical accuracy for printed materials, demonstration stations, and digital content.• Researched Video Tele-Conference (VTC) applications, services, and design best practices.• Created a cost-effective and scalable demonstration station that promoted partner integration and coordinated with tradeshow resources to distribute to over 20 global locations.","duration":"Jul 2017 May 2020 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 2020","start_date":"Jul 2017","subtitle":"Extron","title":"Product Marketing Engineer"}],"url":"https://www.linkedin.com/company/extron-"},{"company":"Hikvision / EZVIZ","company_id":"ezviz-inc","location":"City of Industry, California","positions":[{"description":"• Created test plans for smart home devices, action cameras, HD-TVI cameras, and recording systems to identify root causes of reported issues when transmitting video and audio through local networks and mobile connections. • Created test plans for smart home devices, action cameras, HD-TVI cameras, and recording systems to identify root causes of reported issues when transmitting video and audio through local networks and mobile connections.","duration":"Sep 2016 Nov 2016 3 months","duration_short":"3 months","end_date":"Nov 2016","start_date":"Sep 2016","subtitle":"Hikvision / EZVIZ","title":"Senior Product Test Engineer"}],"url":"https://www.linkedin.com/company/ezviz-inc"},{"company":"D-Link USA","company_id":"dlinkusa","location":null,"positions":[{"description":"• Collaborated with matrixed, cross-functional teams of embedded system engineers, software developers, supply chain, and executive sales to launch products for Multiple-System Operators, TELCO (Tier 1/2), and Internet Service Providers (ISP) distribution channels.","duration":"Apr 2014 Aug 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2016","start_date":"Apr 2014","subtitle":"D-Link USA","title":"Senior Project Manager - Service Provider Business Unit (SPBU)"},{"description":"• Developed home automation products and services that were on schedule and under budget to achieve margin and revenue goals while communicating with business and department leaders. • Passionate about the product and driven by measurable results and inspiring teams.","duration":"Feb 2013 Apr 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2014","start_date":"Feb 2013","subtitle":"D-Link USA","title":"Product Manager - Office of the Chief Technical Officer (OCTO)"},{"description":"• Successfully launched the mydlink.com website and mobile applications (iOS, Android). • Participated in strategic discussions to define marketing campaigns, product roadmaps, and packaging designs to address customer-oriented demand. • Managed multiple categories: IP Surveillance, USB, Bluetooth, KVM, Print Servers, and Wireless Presentation Gateways.• Conducted over 50 product launches to enhance product line categories.","duration":"Oct 2007 Feb 2013 5 years 5 months","duration_short":"5 years 5 months","end_date":"Feb 2013","start_date":"Oct 2007","subtitle":"D-Link USA","title":"Product Manager - Digital Home : IP Surveillance"},{"description":"• Assisted multiple Product Managers to test and verify prototypes, new hardware revisions, firmware iterations, and first article inspections. • Generated detailed test reports by utilizing Command Prompt, Putty, Wireshark, Internet Browsers, Computer Operating Systems, and mobile devices to confirm new features and bug fixes.","duration":"Jun 2006 Oct 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2007","start_date":"Jun 2006","subtitle":"D-Link USA","title":"Associate Product Manager - Digital Home"}],"url":"https://www.linkedin.com/company/dlinkusa"},{"company":"Spinitar","company_id":"spinitar","location":"Anaheim, CA","positions":[{"description":"• Demonstrated the ability to install, setup, test, calibrate, and commission equipment and devices as required to create fully-functional Audiovisual (AV) systems (video displays, display systems, screens, cameras, smartboards, switchers, scalers, processors, transmitters, receivers, interfaces, microphones, mixers, amplifiers, speakers, controls, and other active and passive devices) • Demonstrated the ability to install, setup, test, calibrate, and commission equipment and devices as required to create fully-functional Audiovisual (AV) systems (video displays, display systems, screens, cameras, smartboards, switchers, scalers, processors, transmitters, receivers, interfaces, microphones, mixers, amplifiers, speakers, controls, and other active and passive devices)","duration":"Jun 2004 May 2006 2 years","duration_short":"2 years","end_date":"May 2006","start_date":"Jun 2004","subtitle":"Spinitar","title":"Systems Installation Engineer"}],"url":"https://www.linkedin.com/company/spinitar"},{"company":"ITT","company_id":"itt","location":"Mannheim, Baden-Württemberg, Germany","positions":[{"description":"• Maintained automated accounting systems, coordinated supply activities, secured and controlled supplies, and issued equipment for over 100 Network Operation Centers (NOC) supported by Operations, Maintenance, and Supply-Europe (OPMAS-E). • Maintained automated accounting systems, coordinated supply activities, secured and controlled supplies, and issued equipment for over 100 Network Operation Centers (NOC) supported by Operations, Maintenance, and Supply-Europe (OPMAS-E).","duration":"Jul 1998 Dec 2000 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2000","start_date":"Jul 1998","subtitle":"ITT","title":"Lead Property Book Office Analyst"}],"url":"https://www.linkedin.com/company/itt"},{"company":"US Army","company_id":null,"location":"Karlsruhe, Baden-Württemberg, Germany","positions":[{"description":"• Assigned to the 72nd Signal Battalion S4 Section, performed duties involving request, receipt, storage, issue, accountability, and preservation of expendable supplies and equipment in a telecommunications organization to ensure 100% productivity level and mission readiness. • Assigned to the 72nd Signal Battalion S4 Section, performed duties involving request, receipt, storage, issue, accountability, and preservation of expendable supplies and equipment in a telecommunications organization to ensure 100% productivity level and mission readiness.","duration":"Jun 1993 Jun 1998 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 1998","start_date":"Jun 1993","subtitle":"US Army","title":"Supply Specialist"}],"url":""}]', '["Klarke Brawley “I had the opportunity to work directly with John on multiple projects and certification programs. John is a dedicated and hardworking individual with advanced knowledge of control, streaming, and AV systems. John was a great communicator and a solid contribution to all the projects I had the opportunity to work with him on. I would highly recommend John for all professional technical positions. ”","Joe Melfi “John was great to work with. He worked hard to achieve improvement over historical product status and was a reliable part of the team. He kept the team up to date on progress and activities and always made great suggestions.”"]']### Assistant: The agent's job is to provide technical support and assistance, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on pushing technology forward in an innovative project.
### Human: Agent: ['Peter Sparks', 'At age fourteen, I started in art as a student of master painter, Burford E. Evans. Mr. Evans taught me about color theory and the technique of painting. We also studied still life and portrait art. My emotions were captured through different types of mediums and colors.I found my greatest joy in abstract art. It is the foundation of a multitude of my works. It allows me the freedom toexpress myself in various topics. I am currently working on two series. One is a jazz series that captures thevery essence of jazz. The other series is a religious series called Agape Art, “God’s Love”.A variety of jazz artists are the key to the work in this series, because they help set the mood for the paintings that I am currently working on. One of my favorite jazz musicians is Miles Davis. Jazz has always been one of my favorite expressions of music. The sound of jazz seems to enhance the brush strokes in my art and changesthe feel of the canvas. The variations of cool and warm colors and the sounds of Miles’ horn fills my studio and the paint seem to float off the canvas.Agape art is an expression of how I feel about what my religion mean so me. I believe that God has given me a purpose and this series is a reflection of that purpose. My prayer is that my artwork will lead you to a deeper understanding. Every painting that I do has a wonderfuland exciting meaning behind it and my goal is to make a statement to everyone who views my artwork.', 'ARTIST at PETER SPARKS ART GALLERY', 'PETER SPARKS ART GALLERY', '[{"company":"PETER SPARKS ART GALLERY","company_id":null,"location":"","positions":[{"description":"\\"Life does not stop for art, but it can be expressed by an artist.\\"When people walk up to me and ask \\"when did you start as an artist?\\". I usually answer the question with, “I was born this way”. Some people laugh, but I go on to say that this is my passion and purpose in life. This is my gift to the world, Art. \\"Life does not stop for art, but it can be expressed by an artist.\\"When people walk up to me and ask \\"when did you start as an artist?\\". I usually answer the question with, “I was born this way”. Some people laugh, but I go on to say that this is my passion and purpose in life. This is my gift to the world, Art.","duration":"Apr 1990 - Present 31 years 8 months","duration_short":"31 years 8 months","end_date":"Present","start_date":"Apr 1990","subtitle":"PETER SPARKS ART GALLERY","title":"Professional Artist"}],"url":""}]', '["Tina Price “Peter is a great guy, he is trustworthy, honest and dependable. Peter\'s work ethic is strong and commendable to anyone that is associated with him. His art work is beautiful and touching to the soul. He will accomplish any goal set in front of him with tangible and reasonable heights. The artist in Peter definitely compliments his ability to think outside the box and the belief that with GOD, anything is possible. I feel privileged and honored to know Peter and his Family!”","Mark Sumrall, MS-RECM “Peter is a talented artist! His portfolio of work is outstanding. He is also a professional employee and is dedicated to his customer\'s satisfaction.”"]'] User: ['Jamarveya (Davis) Bazzell', 'Highlights Accounts Receivable Collections Reconciliation Credit Analyst Billing Cash application Month end close Payroll HR Benefits and Administration Software NetSuite Sales Force SAP TRUX JD Edwards MS Office – Word, Excel, Outlook ACCPAC Ceridian', 'Accounts Receivable Analyst', 'Purchasing Power', '[{"company":"Purchasing Power","company_id":"purchasing-power","industry":"Financial Services","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Aug 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Purchasing Power","title":"Accounts Receivable Analyst"}],"url":"https://www.linkedin.com/company/purchasing-power"},{"company":"6 Degrees Group (Westrock)","company_id":"6-degrees-group","location":"Norcross, Georgia, United States","positions":[{"description":"• Maintain Portfolio of $2.5 million which included confirmation and collection of payments, Provide Manager Details of 60+ and 180+ Monthly, understanding of all customers in portfolio, identify and explain the status and risk of the Credit Oversold Accounts, identify and explain Top 25 Credit Accounts, identify and explain the Top Accounts Monthly (or as needed).• Research, validate, and resolve all invoice disputes, short pays and deductions.• Maintain up to date status of the A/R health for each account in portfolio• Communicate with business unit personnel and establish internal relationships • Maintain unapplied cash case load by applying cash accurately and timely along with providing monthly status of unapplied cash in each customer account• Request remittance support from customers when necessary.• Obtain and provide invoice copies and Customer Aging Statements as requested• Provide excellent customer service to internal and external customers","duration":"Oct 2019 Dec 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2020","start_date":"Oct 2019","subtitle":"6 Degrees Group (Westrock)","title":"Settlement Specialist - AR"}],"url":"https://www.linkedin.com/company/6-degrees-group"},{"company":"Self employed","company_id":"us-security-associates","location":"Roswell, Georgia","positions":[{"description":"• Research billing and customer disputes and inquiries.• Process adjustments timely and accurately.• Research customer payments, including account reconciliation and analysis.• Conduct daily discussions with multiple internal organizations responsible for direct collections.• Create aging reports, statements, and correspondence for customer delivery.• Enter detailed notes on collection status into accounts receivable system.• Perform special assignments/projects as required.• Perform miscellaneous job duties as requested.","duration":"May 2018 Jun 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2019","start_date":"May 2018","subtitle":"Self employed","title":"Accounts Receivable Specialist"}],"url":"https://www.linkedin.com/company/us-security-associates"},{"company":"The Intersect Group","company_id":null,"location":"Sandy Springs, Georgia","positions":[{"description":"• Reviewing Aged AR report daily and contacting clients regarding their past due balances, working with clients on reconciling balances and determining pay down dates on aged invoices.• Researching remittance variances• Notifying Client Managers when unable to get attention of client through AP contacts• Tracking and reporting collection efforts, issues and reasons for delayed payment on shared report• Creating adjustment timesheets to correct or revise invoices, Submitting Credit Memo and write off requests• Monitoring Accounting Team inbox once a week• Applying cash receipts to invoices and Researching unidentified payments• Reviewing unapproved time reports and contacting relevant Client Managers to obtain approvals• Uploading invoices to portals and Sending out “First Invoice Confirmations” to new clients• Creating ad hoc reconciliations and AR reports","duration":"Apr 2018 May 2018 2 months","duration_short":"2 months","end_date":"May 2018","start_date":"Apr 2018","subtitle":"The Intersect Group","title":"AR & Collections Analyst"}],"url":""},{"company":"Brightree","company_id":"brightree","location":"Lawrenceville, GA","positions":[{"description":"• Contacted customers via phone and email regarding past due balances while developing lasting working relationships.• Account reconciliations, cash reconciliations, short payments, credit memos. • Prepared accounts for third party collections.• Processed accounts for Change of Ownerships and bankruptcies. • Contacted customers via phone and email regarding past due balances while developing lasting working relationships.• Account reconciliations, cash reconciliations, short payments, credit memos. • Prepared accounts for third party collections.• Processed accounts for Change of Ownerships and bankruptcies.","duration":"Jul 2015 Jan 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2018","start_date":"Jul 2015","subtitle":"Brightree","title":"Accounts Receivable Specialist"}],"url":"https://www.linkedin.com/company/brightree"},{"company":"Pratt Industries","company_id":"pratt-industries","location":"Conyers, GA","positions":[{"description":"• Managed a portfolio of over $80M while developing and maintaining customer, plant and sales relationships.• Reconciled accounts for deductions, credit memos, short payments, and negotiated payments necessary to clear accounts.• Analyzed credit worthiness for new and existing customers.• Completed monthly billing in TRUX • Managed a portfolio of over $80M while developing and maintaining customer, plant and sales relationships.• Reconciled accounts for deductions, credit memos, short payments, and negotiated payments necessary to clear accounts.• Analyzed credit worthiness for new and existing customers.• Completed monthly billing in TRUX","duration":"Oct 2012 Jun 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2015","start_date":"Oct 2012","subtitle":"Pratt Industries","title":"Credit And Collections"}],"url":"https://www.linkedin.com/company/pratt-industries"},{"company":"Rock-Tenn Company","company_id":"rock-tenn-company","location":"Duluth, GA","positions":[{"description":"• While building and maintaining relationships with customers, plants, and management, managed a portfolio of over $10M maintaining 93% current accounts.• Researched deductions, credit memos, slow pays and renegotiated terms as needed with customers.• Worked with sales on improving customer payments, collection activity and customer knowledge of payment terms, billing and collection policies.• Contacted customers by phone or email to advised of delinquent status of accounts and negotiation of payments.• Collected information for sales and management for account credit holds• Provided customer documentation such as statements, proof of deliveries or bill of ladings.","duration":"Aug 2011 Aug 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2012","start_date":"Aug 2011","subtitle":"Rock-Tenn Company","title":"Collection Specialist"}],"url":"https://www.linkedin.com/company/rock-tenn-company"},{"company":"LKQ Corporation, Inc","company_id":null,"location":"","positions":[{"description":"Managed, trained and developed office of three accounting clerks - payables, receivables, and credit writer.Managed all accounting functions including cash posting, credit line approvals through Dun and Bradstreet, reconciled accounts for billing errors or misapplied payments, and collections. Also worked closely with salesmen and management to correct billing errors and resolve account problems including credits not given.Reduced over 90 past due receivable balances to zero and prepared weekly and monthly accounts receivable reports, including collection reports.Worked closely with an outside collection agency for accounts needing additional collection efforts.Reconciled and balanced company checkbook and petty cash accounts and daily receivable spreadsheet, all month-end reports and spreadsheets for Regional Accounting Center, and audited aging reports, general ledger entries, bank statements and balance sheet accounts.PayrollProcessed bi-weekly payroll for 100 employees through the Stromberg system and maintained vacation/personal time for all employees. Also processed commissions for salesmen and drivers.Maintained personnel files for current and terminated employees, processed new hire and termination paperwork, including direct deposit, 401k, insurance forms, and garnishments.Recruited temporary and permanent employees for open positions; coordinated background checks and drug screens for potential new hires and random drug screens for permanent employees along with employment verifications.Maintained documentation for Workman\'s Compensation cases; coordinated doctor visits for employees hurt on the job. Also maintained OSHA reports and filings.","duration":"Feb 2004 Sep 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2008","start_date":"Feb 2004","subtitle":"LKQ Corporation, Inc","title":"Office Manager/Payroll Administrator"}],"url":""},{"company":"Waste Management, Inc","company_id":null,"location":"","positions":[{"description":"Reconciled and resolved differences between accounts receivable aging balances and customers recorded balances for a portfolio of over $1 million.Reconciled general ledger accounts for account receivable, allowances for doubtful accounts and deferred revenue accounts.Prepared weekly and monthly accounts receivable aging and collection status reports.Saved company over $50,000 in write offs. Reconciled and resolved differences between accounts receivable aging balances and customers recorded balances for a portfolio of over $1 million.Reconciled general ledger accounts for account receivable, allowances for doubtful accounts and deferred revenue accounts.Prepared weekly and monthly accounts receivable aging and collection status reports.Saved company over $50,000 in write offs.","duration":"Jun 2003 Feb 2004 9 months","duration_short":"9 months","end_date":"Feb 2004","start_date":"Jun 2003","subtitle":"Waste Management, Inc","title":"Accounts Receivable Collections Specialist"}],"url":""},{"company":"CitiCapital Commercial Corporation","company_id":null,"location":"","positions":[{"description":"Managed commercial collections portfolios consisting of over $20 million.Reconciled customer accounts including misapplied payments, late charges, reviewed and processed account extensions, reschedules, and due date changes.Managed customer concerns regarding payoffs, account balances, credit references, amortizations, and interest paid on accounts; also coordinated with outside agencies for repossessions and bankruptcy pick-ups. Managed commercial collections portfolios consisting of over $20 million.Reconciled customer accounts including misapplied payments, late charges, reviewed and processed account extensions, reschedules, and due date changes.Managed customer concerns regarding payoffs, account balances, credit references, amortizations, and interest paid on accounts; also coordinated with outside agencies for repossessions and bankruptcy pick-ups.","duration":"Jan 2001 Jun 2002 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2002","start_date":"Jan 2001","subtitle":"CitiCapital Commercial Corporation","title":"Account Resolution Specialist"}],"url":""},{"company":"Lason, Inc. (formerly M R Technologies, Inc","company_id":null,"location":"","positions":[{"description":"Microfiche and Direct Mail Company)Accounts Receivable Collections/payroll AssistantManaged full cycle accounts receivable functions for six divisions including posting cash, debit/credit notes and miscellaneous cash to customers\' accounts.Reconciled and audited aging reports, general ledger entries, bank statements and balance sheet accounts.Prepared accounts receivable, cash, sales, and collection reports for month end and year end reporting.Obtained and calculated hourly and salaried time sheets for six divisions, keyed timesheets and personnel updates into payroll system (Ceridian), garnishments, sick and vacation time, and payroll journal entries for over 200 employees.Worked closely with billing personnel and management to resolve problem receivables including reducing company-wide delinquency by 90% reducing A/R aging from an average of 95 days to 35 days in one year.Saved company from a $200,000 write off and deposited cash in excess of $500,000 in one day.1999 Employee of the Year and Co-Winner of the 1st Quarter of 2000 Collections Contest.Accounts payable AdministratorManaged full cycle accounts payable functions for six divisions including coding invoices with general ledger accounts, managed petty cash account, processed expense reports, manual checks and processed weekly check run.Prepared monthly A/P reports, accruals and inventory for month end and year end reporting. Calculated and filed 1099 reports, maintained purchase order books and A/P files.Researched and resolved A/P invoice and statement problems with department managers and vendors.Billing AdministratorManaged full cycle billing for two divisions including statement printing and mailing.Calculated sales commissions, customer credit/debits and worked with management to resolve billing issues.Prepared month end billing reports and managed daily cash deposits.Trained and supervised a staff of three.","duration":"Aug 1994 Dec 2000 6 years 5 months","duration_short":"6 years 5 months","end_date":"Dec 2000","start_date":"Aug 1994","subtitle":"Lason, Inc. (formerly M R Technologies, Inc","title":"Accounts Receivable/Collections Specialist"}],"url":""}]', '["Tiereni Wright “Jamarveya was a joy to work with. Her amiable social style worked well in a team environment, and she was able to adapt to change.”","Dexter Shillow “Jamarveya is a detail oriented collections professional. While with RockTenn Company she did an excellent job of managing all accounts within her portfolio and established good working relationships with her customers, associates, and others within the company. Jamarveya is a solid performer who would be considered an asset in any organization.”"]']### Assistant: The agent's job is to manage accounts receivable and collections, while the user is reaching out to the agent because they need assistance with reconciling and resolving differences in their accounts receivable balances.
### Human: Agent: ['Leo Mikulich', 'I am an Experience Researcher (both CX and UX) specialized in behavioral research, usability testing, and heuristics. I come from 12 years of client service experience in online data collection and analysis. I am passionate about helping businesses achieve competitive advantage by driving excellent user and customer experiences with their digital products.', 'Design Researcher | User Props, Business Chops | LinkedIn Alumni', 'Google via Akraya Inc', '[{"company":"Google via Akraya Inc","company_id":"google","industry":"Internet","location":"San Francisco, California, United States","positions":[{"description":"I support a brand new UX Research team devoted to collecting user feedback for new application and feature development and updates. I partner with extraordinary teams of UX Designers, Researchers, and Product Managers, helping them create internal-facing applications and tools for over 200,000 employees.","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Google via Akraya Inc","title":"UX Researcher Program Manager"}],"url":"https://www.linkedin.com/company/google"},{"company":"LinkedIn","company_id":"linkedin","location":"Greater Chicago Area","positions":[{"description":"I partnered with Sales Professionals and Leaders to ensure our valued Large Enterprise clients realized the full potential of their LinkedIn Recruiter licenses and solutions.I had the privilege to contribute to our Product Champion team within the Customer Success Organization, being the voice of our customers to our Product Team, conducting interviews with other internal stakeholders, and using that data to advocate for feature requests for LinkedIn\'s largest new product launch, New Recruiter and Jobs.In Customer Success, I found purpose in seeing untapped potential in technology, and connecting end users and decision makers to that potential. At LinkedIn, I aimed to be fierce advocate for Diversity, Inclusion, Belonging, Equity, and Justice as an a member of the LGBTQ community. I continue to have an unrelenting drive to create meaningful change for the marginalized, including professionals who are neurodivergent. I feel strongly about the equitable access to tools that amplify creativity and processes that support the users as much as the business.","duration":"Jun 2018 Sep 2020 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2020","start_date":"Jun 2018","subtitle":"LinkedIn","title":"Senior Customer Success Manager"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"Contentsquare","company_id":"contentsquare","location":"San Francisco Bay Area","positions":[{"description":"• Analyzed browsing data of website and app visitors and synthesized the results into actionable design recommendations and A/B testing plans.• Contributed to significant uplifts in conversion and revenue in projects completed for leading enterprises in e-commerce, insurance, and finance (above $10M).• Routinely presented research results to stakeholders in a concise and clear way.• Worked in collaboration with design, marketing, and analytics teams to launch and measure digital design improvements.","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"Contentsquare","title":"Customer Experience Researcher"}],"url":"https://www.linkedin.com/company/contentsquare"},{"company":"Confirmit","company_id":"confirmit","location":"San Francisco Bay Area","positions":[{"description":"Confirmit is a SaaS platform dedicated to the Market Research, Customer Experience, VoC (Customer Feedback) and Voice of the Employee (Employee Engagement), action planning, text analytics and custom business intelligence dashboards.Confirmit was founded in Oslo, Norway, and while I was there, was considered a competitor with Qualtrics.My role was to plan, execute, and measure success with large, multi-phase VoC/VoE programs, including:- CX journey mapping- Survey programming- Email Surveys- Data modeling and integration- Case and Action Management- Wireframing and Design of Data Dashboards- Text and Social Analytics","duration":"May 2014 Aug 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2016","start_date":"May 2014","subtitle":"Confirmit","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/confirmit"},{"company":"Dynata","company_id":"dynataglobal","location":null,"positions":[{"description":"At Dynata (formerly Research Now) I served our Key Accounts customers to execute global market research studies to gauge market progression, understand shifts in perceptions of brands, anticipate changes in consumer demand or behavior, and spot key trends as they emerge to successfully evaluate in-market success.As a Project Manager, I managed all survey programming, survey hosting, data collection, reporting as well as targeted sampling from our incentivized panel of respondents.","duration":"Mar 2013 May 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2014","start_date":"Mar 2013","subtitle":"Dynata","title":"Senior Project Manager"},{"description":"Key Accounts","duration":"Sep 2010 Mar 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2013","start_date":"Sep 2010","subtitle":"Dynata","title":"Project Manager"},{"description":"In this role, I consulted our research clients through the entire survey process including: - Review and consultation on questionnaire design- Survey programming- Translation- Data processing and Tabulation","duration":"Aug 2008 Sep 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2010","start_date":"Aug 2008","subtitle":"Dynata","title":"Survey Programmer"}],"url":"https://www.linkedin.com/company/dynataglobal"},{"company":"MGM MIRAGE","company_id":"mgm-resorts-international","location":"Las Vegas, Nevada Area","positions":[{"description":"","duration":"Jul 2003 Aug 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Aug 2008","start_date":"Jul 2003","subtitle":"MGM MIRAGE","title":"Casino Marketing Coordinator"}],"url":"https://www.linkedin.com/company/mgm-resorts-international"}]', '["“I had the good fortune of working alongside Leo within LinkedIn’s customer success organization within Talent Solutions, as well as within selective product champion group, where he represented large enterprise accounts. Leo stands out with great technical competencies as well as robust communication and sales skills. Within weeks, Leo was comfortable guiding his customers into optimizing their investment through data-driven recommendations, but also strategically leading them into improving their holistic talent acquisition models and processes. In the function of enterprise recruiting this no small feat, requiring both excellent relationships building skills and systems and process expertise. As product champion, it was clear Leo had a passion for analyzing and presenting the voice of our customers. While he was certainly an excellent customer success manager, I am confident he will thrive within the field of User Experience/User Interface research and development since the role so clearly fits his strengths. Leo’s thoroughly inclusive style and ability identify unspoken subtext, as well as his knack for soliciting feedback from those who go quiet, made a significant impact not just for customers considering expanding their business with us, but critically in strengthening our own team’s culture. Add him to any diverse team and watch as everyone begins to thrive.”","“When Leo joined Clicktale, it became quickly evident that an MVP has joined the team. His deep understanding of UX and business, coupled with his exceptional interpersonal skills, translated into very strong relationships with our customers. Leo worked with our premium accounts, diving deep into data to identify areas of opportunity for experimentation and optimization. Through his diligent hard work, uncompromising UX research and dedication towards solutions, Leo has helped his customers find millions of dollars in hidden UX opportunities. Leo continuously and actively sought feedback and ways to enrich his knowledge and expertise. He worked around the clock, working alone and with teams across many time zones, to understand the story behind the data and achieve real results. He is a digital experience expert and more importantly, a true ‘mensch’. An asset to any digital business team. ”"]'] User: ['Eric Grant', 'program, product, and release manager. i love digital transformation, analytics, scaling processes, and customer voice.', '(he / him) i fight for the users', 'ActZero.ai', '[{"company":"ActZero.ai","company_id":"actzero","industry":"Computer and Network Security","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"ActZero.ai","title":"Release Manager"}],"url":"https://www.linkedin.com/company/actzero"},{"company":"IntelliGO Networks Inc","company_id":"intelligo-networks-inc","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"IntelliGO Networks Inc","title":"Release Manager"}],"url":"https://www.linkedin.com/company/intelligo-networks-inc"},{"company":"DocuSign","company_id":"docusign","location":"Greater Seattle Area","positions":[{"description":"","duration":"Dec 2019 Dec 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2020","start_date":"Dec 2019","subtitle":"DocuSign","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/docusign"},{"company":"OmniSci","company_id":"omnisci","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2018 Mar 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2019","start_date":"Jan 2018","subtitle":"OmniSci","title":"Director of Community"}],"url":"https://www.linkedin.com/company/omnisci"},{"company":"Splunk","company_id":"splunk","location":null,"positions":[{"description":"","duration":"Jul 2016 Dec 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2017","start_date":"Jul 2016","subtitle":"Splunk","title":"Senior Program Manager, Community"},{"description":"","duration":"Jul 2015 Jul 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2016","start_date":"Jul 2015","subtitle":"Splunk","title":"Senior Release Manager"},{"description":"","duration":"Sep 2011 Jul 2015 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jul 2015","start_date":"Sep 2011","subtitle":"Splunk","title":"Senior Program Manager, Scrum Master, Release Manager"}],"url":"https://www.linkedin.com/company/splunk"},{"company":"Winged Pigs","company_id":"winged-pigs","location":"","positions":[{"description":"","duration":"Dec 2008 Mar 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Mar 2012","start_date":"Dec 2008","subtitle":"Winged Pigs","title":"Founding Partner"}],"url":"https://www.linkedin.com/company/winged-pigs"},{"company":"Reframe It","company_id":"reframe-it","location":"","positions":[{"description":"","duration":"Oct 2010 Dec 2010 3 months","duration_short":"3 months","end_date":"Dec 2010","start_date":"Oct 2010","subtitle":"Reframe It","title":"Director of Training Programs"}],"url":"https://www.linkedin.com/company/reframe-it"},{"company":"Togetherville","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2009 Mar 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2010","start_date":"Jan 2009","subtitle":"Togetherville","title":"Director of Applications (and Good Intentions)"}],"url":""},{"company":"Thomson Reuters","company_id":"thomson-reuters","location":"","positions":[{"description":"","duration":"Feb 2009 Jul 2009 6 months","duration_short":"6 months","end_date":"Jul 2009","start_date":"Feb 2009","subtitle":"Thomson Reuters","title":"Project Manager, Corporate Communications (consulting)"}],"url":"https://www.linkedin.com/company/thomson-reuters"},{"company":"KnowledgeWorks Foundation","company_id":"knowledgeworks-","location":"","positions":[{"description":"","duration":"Sep 2007 Dec 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2008","start_date":"Sep 2007","subtitle":"KnowledgeWorks Foundation","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/knowledgeworks-"},{"company":"Stanford University","company_id":"stanford-university","location":"","positions":[{"description":"","duration":"Jan 2005 Sep 2007 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2007","start_date":"Jan 2005","subtitle":"Stanford University","title":"Academic Technology Specialist"}],"url":"https://www.linkedin.com/company/stanford-university"},{"company":"Katzenbach Partners LLC","company_id":"katzenbach-partners-llc","location":"","positions":[{"description":"","duration":"Mar 2004 Jun 2004 4 months","duration_short":"4 months","end_date":"Jun 2004","start_date":"Mar 2004","subtitle":"Katzenbach Partners LLC","title":"Project Manager (consulting)"}],"url":"https://www.linkedin.com/company/katzenbach-partners-llc"},{"company":"Scholastic Inc","company_id":"scholastic","location":"","positions":[{"description":"","duration":"Jun 2002 Aug 2003 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2003","start_date":"Jun 2002","subtitle":"Scholastic Inc","title":"Assistant Producer"}],"url":"https://www.linkedin.com/company/scholastic"},{"company":"Sapient Corp (fka Human Code Inc)","company_id":"sapient","location":"","positions":[{"description":"","duration":"Apr 2000 Feb 2002 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2002","start_date":"Apr 2000","subtitle":"Sapient Corp (fka Human Code Inc)","title":"Manager of Program Management (Project Manager)"}],"url":"https://www.linkedin.com/company/sapient"},{"company":"Trilogy Software Inc","company_id":"trilogy","location":"","positions":[{"description":"","duration":"Jun 1998 Apr 2000 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2000","start_date":"Jun 1998","subtitle":"Trilogy Software Inc","title":"Software Consultant"}],"url":"https://www.linkedin.com/company/trilogy"}]', '["Jessica Margolin, MS MatSci, MBA “Eric is spectacular at bridging between research and implementation. He\'s a hands-on practical person who works well in a facilitative role. Eric is patient and stays relatively unruffled as a project manager, presumably in part due to his role as a Black Rock Ranger, where he is responsible for maintaining both a sense of order and a sense of humor.”","Mandeep Dhillon “Eric was a passionate and thoughtful team member at Togetherville. I always relied on him to bring a fresh perspective. He was informed and passionate about kids and technology, with an uncommon understanding of how kids are likely to engage with technology in the future. He was always informed and interested in learning more. I was proud to have Eric on our team.”"]']### Assistant: The agent's job is to drive excellent user and customer experiences with digital products, while the user is reaching out to the agent because they need assistance in implementing analytics and scaling processes for their digital transformation project.
### Human: Agent: ['Mike Taggart, CFA', "I am a senior-level financial services professional who has focused on the US closed-end fund universe since 2010. I have a demonstrated track record of consistently delivering compelling solutions and proactively pursuing process efficiencies. I am well-known for distilling large amounts of information into actionable insights and presenting to Board-level executives, thanks to my CFA charter, MBA training, and experience. I have been privileged to work at a few of the most iconic investment services firms in Chicago, including Nuveen and Morningstar, alongside some of the best and brightest colleagues I could ever have hoped to meet. There is always a lot going on in the closed-end fund universe and that energizes me. I enjoy the demanding nature of an industry facing revenue challenges, margin pressures, increasing consolidation, and omnipresent business risks, while sincerely attempting to provide outstanding products that deliver top-tier performance to clients with impeccable service. I am a member of the CFA Institute and can be reached at mike@taggartfundintelligence.com. ********* Competencies include: Leadership: Business Judgment; Change Management; Collaborative Leadership; Critical Thinking; Cross-Functional Team Leadership; Decision Making; Diversity and Inclusion; Easily Adaptable; Financial Services; Personal Development; Problem Solving; Strategic Perspective; Team Building. Analysis: Analytical Reasoning; Competitive Analysis; Data Analysis; Fundamental Analysis; Identifying Patterns; Methodical Approach; Research; Valuation. Client Servicing: Conflict Resolution; Emotional Intelligence; Institutional Sales; Proactive Communication; Understand Client Needs. Communication: Active Listening; Interpersonal Skills; Presentation Materials; Public Speaking; Writing. Efficiency: Continuous Process Efficiency; Cost Reduction; Process Improvement; Project Management. Finance: Financial Analysis; Financial Risk; Financial Statements. Investments: '40 Act products; Capital Markets; Closed-End Funds; Equities; Exchange-Traded Funds; ETFs; Investment Strategies. Product Strategy: Effective Planning; Mergers and Acquisitions; Modernizing Mandates; Repositioning; Strategic Planning; Strategy.", 'Closed-End Fund Subject Matter Expert', 'Taggart Fund Intelligence, LLC', '[{"company":"Taggart Fund Intelligence, LLC","company_id":"taggart-fund-intelligence-llc","industry":"Financial Services","location":"Chicago, Illinois, United States","positions":[{"description":"Providing guidance and insights to advisors, executives, and trustees via subscription-based services and consulting engagements. Providing guidance and insights to advisors, executives, and trustees via subscription-based services and consulting engagements.","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Taggart Fund Intelligence, LLC","title":"President & Chief Research Officer"}],"url":"https://www.linkedin.com/company/taggart-fund-intelligence-llc"},{"company":"Nuveen","company_id":"nuveen","location":"Chicago","positions":[{"description":"","duration":"Nov 2013 Nov 2020 7 years 1 month","duration_short":"7 years 1 month","end_date":"Nov 2020","start_date":"Nov 2013","subtitle":"Nuveen","title":"Vice President, Product Strategy & Research"}],"url":"https://www.linkedin.com/company/nuveen"},{"company":"Morningstar","company_id":"morningstar","location":null,"positions":[{"description":"","duration":"2010 Oct 2013 3 years","duration_short":"3 years","end_date":"Oct 2013","start_date":"2010","subtitle":"Morningstar","title":"Director, U.S. Closed-End Funds"},{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Morningstar","title":"Associate Director, Equity Research"},{"description":"","duration":"May 2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"May 2006","subtitle":"Morningstar","title":"Senior Analyst, Equity Research"}],"url":"https://www.linkedin.com/company/morningstar"}]', '["Philip Guziec CFA “Mike\'s career path crossed with mine multiple times over the years, so I have been close to his work product. In addition, even when not working closely together, we always kept in touch and discussed general work issues, investing, capital markets, and management processes. Mike has broad investing and capital markets domain knowledge, but I was always impressed with Mike\'s ability to diligently keep digging and digging into the data and applying his analytical skill set until he developed an encyclopedic understanding of any issues. Also, on a personal level, in addition to being a straight shooter, it was always enjoyable and entertaining to have him on the team.”","Sumit Desai, CFA “Mike\'s unique combination of leadership and analytical skills make him a standout in the financial services industry. He has also played a significant role in my personal career growth. I worked closely with Mike in different roles at Morningstar and saw firsthand how he built and led multiple high-functioning teams. As a manager of equity analysts, he encouraged his team members to push and challenge each other’s ideas while still maintaining a fun and collegial culture. As the head of closed-end fund research, he effectively built an entire research platform from the ground-up and became a leading authority for the asset class while still helping his team grow. Along with his leadership skills, Mike is an astute analyst that is knowledgeable about a wide range of investment types and his ideas have created significant value over the years. ”"]'] User: ['David Gutierrez, Enrolled Agent', 'Specialties: Enrolled Agent.', 'Owner, CEO Services', 'CEO Services', '[{"company":"CEO Services","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 - Present 17 years 3 months","duration_short":"17 years 3 months","end_date":"Present","start_date":"Jan 2005","subtitle":"CEO Services","title":"Owner"}],"url":""},{"company":"Brown & Co. Noe Valley","company_id":null,"location":"","positions":[{"description":"Bookkeeping & QuickBooks Consulting. Bookkeeping & QuickBooks Consulting.","duration":"2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2005","subtitle":"Brown & Co. Noe Valley","title":"Bookkeeper & QuickBooks Consultant"}],"url":""}]', '["Tim Grant “David is a highly prized software and tax professional. We have partnered on several projects, and I\'m impressed with his technical knowledge regarding data systems integration. He\'s knows how to get the job done and he does it. David is very personable, humble and concerned about achieving an excellent outcome for the client. I would give him the highest recommendation!”","Tim Steele “I first hired CEO Services when I was in Real Estate. David\'s integrity, skill level, and a friendly \'let\'s get it done\' attitude is amazing. He is extremely resourceful and works well with his clients. His company is the perfect bridge between you and your CPA and will save you money in the long run. If you are looking for a company that not only has great bookkeeping capabilities, but also can understand your business and help save you money, David and CEO Services is the way to go.”"]']### Assistant: The agent's job is to provide financial services and insights to clients in the closed-end fund universe. Today, the agent is reaching out to the user because they need assistance with bookkeeping and QuickBooks consulting for their business.
### Human: Agent: ['Lee Abney', 'Specialties: Real Estate, Probate, and Corporate representation', 'Partner at Lambert, Reitman and Abney, LLC', 'Lambert, Reitman and Abney, LLC', '[{"company":"Lambert, Reitman and Abney, LLC","company_id":null,"location":"Madison, Georgia","positions":[{"description":"","duration":"Jun 2001 - Present 20 years 7 months","duration_short":"20 years 7 months","end_date":"Present","start_date":"Jun 2001","subtitle":"Lambert, Reitman and Abney, LLC","title":"Partner"}],"url":""},{"company":"Tallapoosa Judicial Circuit","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Tallapoosa Judicial Circuit","title":"Judicial Law Clerk"}],"url":""}]', '["Kenneth Smith “Lee has done a wonderful job on every occasion that I hired him. Lee is efficient and very attuned to the needs of his clients. I would HIGHLY recommend Mr. Abney as an attorney! ”","Kim Jackson “Lee possesses the rare blend of being a knowledgeable attorney with the highest integrity. He truly cares on a personal level about each of his clients. Lee is involved in his community - a must in a small town, and garners respect from all who know him or have been represented by him. Cool under pressure, Lee gets the job done. I highly recommend Lee.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide legal representation in real estate and corporate matters, while the user is reaching out to the agent because they need assistance with probate issues related to an upcoming event planning conference.
### Human: Agent: ['Kelvin L. Hart', 'I am passionate towards providing a quality work ethic, as a leading example to my colleagues. I thrive in leveraging mortgage lending experience, and project management principles as a value-add contributor for various corporate, consumer, and education verticals. PROFICIENCIES: \x95 Technology, and Business Communication liaison\x95 Infrastructure Upgrade and Migration Strategy\x95 Vendor/Client relationship building\x95 Project Scope Identification\x95 Problem Resolution\x95 Managing productive teamwork environment \x95 Fostering quick conflict resolution, and developing peer partnerships', 'Project Manager at OneAmerica', 'OneAmerica', '[{"company":"OneAmerica","company_id":"oneamerica-financial-partners-inc","industry":"Financial Services","location":"Indianapolis, Indiana, United States","positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"OneAmerica","title":"Project Manager | Scrum Master"}],"url":"https://www.linkedin.com/company/oneamerica-financial-partners-inc"},{"company":"Fathom Realty","company_id":"fathom-realty","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Aug 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Aug 2018","subtitle":"Fathom Realty","title":"Realtor®|Broker"}],"url":"https://www.linkedin.com/company/fathom-realty"},{"company":"Anthem, Inc.","company_id":"antheminc","location":"Indinapolis, Indiana Area","positions":[{"description":"","duration":"Nov 2019 Dec 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2020","start_date":"Nov 2019","subtitle":"Anthem, Inc.","title":"Security Analyst | Scrum Master"}],"url":"https://www.linkedin.com/company/antheminc"},{"company":"Simon Property Group","company_id":"simon-property-group","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Aug 2018 Nov 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2019","start_date":"Aug 2018","subtitle":"Simon Property Group","title":"Ancillary Services Project Manager"}],"url":"https://www.linkedin.com/company/simon-property-group"},{"company":"Briljent","company_id":"briljent","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"Briljent","title":"Project Management Analyst at Eskenazi Health"}],"url":"https://www.linkedin.com/company/briljent"},{"company":"F.C. Tucker Company, Inc.","company_id":"talktotucker","location":"","positions":[{"description":"","duration":"Dec 2017 Aug 2018 9 months","duration_short":"9 months","end_date":"Aug 2018","start_date":"Dec 2017","subtitle":"F.C. Tucker Company, Inc.","title":"Real Estate Broker"}],"url":"https://www.linkedin.com/company/talktotucker"},{"company":"Synopsys Inc","company_id":"synopsys","location":"","positions":[{"description":"","duration":"Jan 2016 Apr 2018 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2018","start_date":"Jan 2016","subtitle":"Synopsys Inc","title":"Program Manager"}],"url":"https://www.linkedin.com/company/synopsys"},{"company":"Emmis Communications","company_id":"emmis-communications","location":"","positions":[{"description":"","duration":"Feb 2015 Apr 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2016","start_date":"Feb 2015","subtitle":"Emmis Communications","title":"Consulting Project Manager"}],"url":"https://www.linkedin.com/company/emmis-communications"},{"company":"Ascension Information Services (AIS)","company_id":"ascensionorg","location":"","positions":[{"description":"","duration":"Mar 2014 Feb 2015 1 year","duration_short":"1 year","end_date":"Feb 2015","start_date":"Mar 2014","subtitle":"Ascension Information Services (AIS)","title":"Consulting IT DR Project Manager"}],"url":"https://www.linkedin.com/company/ascensionorg"},{"company":"Goodwill Industries of Central Indiana","company_id":"goodwill-industries-of-central-indiana","location":"","positions":[{"description":"","duration":"Oct 2005 Feb 2014 8 years 5 months","duration_short":"8 years 5 months","end_date":"Feb 2014","start_date":"Oct 2005","subtitle":"Goodwill Industries of Central Indiana","title":"Infrastructure Project Manager"}],"url":"https://www.linkedin.com/company/goodwill-industries-of-central-indiana"},{"company":"Irwin Mortgage, INC","company_id":"irwin-mortgage","location":null,"positions":[{"description":"","duration":"Dec 2003 Mar 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2005","start_date":"Dec 2003","subtitle":"Irwin Mortgage, INC","title":"Security Administrator"},{"description":"","duration":"Apr 2002 Dec 2003 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2003","start_date":"Apr 2002","subtitle":"Irwin Mortgage, INC","title":"Business Support Specialist"},{"description":"","duration":"Mar 2001 Apr 2002 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2002","start_date":"Mar 2001","subtitle":"Irwin Mortgage, INC","title":"Lending Officer"}],"url":"https://www.linkedin.com/company/irwin-mortgage"}]', '["DeAndra Barkocy “Kelvin managed a project to launch HD Radio with data services in Canada for the BTC. He developed a project plan with all of the documents that are typically related to it, and had no troubles managing an international team virtually. Kelvin is a very effective communicator, knowing when a phone call was needed, or when an email was the better tool. I would absolutely hire Kelvin again if I needed someone to manage a project. He is the first person I would call.”","Raymond J Fitzpatrick “I have worked with many PM\'s over the course of my career. Kelvin is one of the best! He drives the projects he leads, engages those who are required to complete tasks and has great documentation skills. He uses project plans effectively and is very detailed. I would highly recommend Kelvin.”"]'] User: ['Kerry Wagoner', 'I am passionate about sports, dogs and saving animals.', 'Sr. SEM Manager at Cognitive Computer Solutions', 'Digital Marketing Freelancer', '[{"company":"Digital Marketing Freelancer","company_id":"digital-marketing-freelancer","industry":"Marketing Services","location":"Long Beach Ca","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Digital Marketing Freelancer","title":"PPC Text Ad Specialist"}],"url":"https://www.linkedin.com/company/digital-marketing-freelancer"},{"company":"Cognitive Computer Solutions","company_id":"cognitivecomputersolutions","location":"Orange County, California, United States","positions":[{"description":"","duration":"Dec 2016 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Dec 2016","subtitle":"Cognitive Computer Solutions","title":"Sr. SEM Manager"}],"url":"https://www.linkedin.com/company/cognitivecomputersolutions"},{"company":"RelevantAds","company_id":"relevant-","location":null,"positions":[{"description":"Responsible for managing & monitoring SMB AdWords campaigns with an ad spend ranging from $25K-$30K per month.","duration":"Aug 2011 Jan 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2017","start_date":"Aug 2011","subtitle":"RelevantAds","title":"AdWords Specialist"},{"description":"","duration":"Apr 2007 Jan 2017 9 years 10 months","duration_short":"9 years 10 months","end_date":"Jan 2017","start_date":"Apr 2007","subtitle":"Relevant Ads","title":"Google AdWords Specialist"}],"url":"https://www.linkedin.com/company/relevant-"},{"company":"Local Corporation","company_id":"local-corporation","location":"","positions":[{"description":"","duration":"Nov 1999 Jun 2005 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jun 2005","start_date":"Nov 1999","subtitle":"Local Corporation","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/local-corporation"}]', '["“Kerry is an expert at his craft. His calm demeanor & patience with clients and co-workers when explaining complicated marketing strategies is exemplary. He helped instill in me a love of Google Ads, took the time in the beginning of my career to help guide me in Google Ads best practices & makes sure to do his best by every client. Anyone working with him is lucky to have such a valuable asset on their team.”","“Kerry has a deep knowledge of SEO/SEM. In addition to his digital expertise, his genuine passion for creating marketing success for his clients makes him a valuable asset to any organization. I would recommend Kerry to any business looking to stay ahead of the curve in digital marketing. ”"]']### Assistant: The agent's job is to provide project management services, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a digital marketing project.
### Human: Agent: ['Chip Woods', 'Experienced (over 25 yrs) Network Operations Manager with a demonstrated history of working in the Information Technology for financial, manufacturing, and commercial services industry, Skilled in Inventory System, Databases, IT Service Management, IT Strategy, and Servers.', 'IT Director', 'Star Manufacturing International, Inc. & APW Bakers Pride - a Division of The Middleby Corporation', '[{"company":"Star Manufacturing International, Inc. & APW Bakers Pride - a Division of The Middleby Corporation","company_id":null,"location":"Smithville, Tennessee","positions":[{"description":"Manage a group of IT professionals and operate a lean IT infrastructure. Due to my skills in programming, I able to fill several roles here at Middleby Star Manufacturing. Because Middleby decentralized approach in Information Technology, I am the dev-ops manager, network operations manager, and service desk manager. Responsible for cybersecurity, SAN Infrastructure, Web Site development, Local/wide area networks, client PC, and database administration. While at Star, I was able to implement email and client security applications, implement ITIL foundations practices, and several other fundamental IT baselines.","duration":"Nov 2018 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Star Manufacturing International, Inc. & APW Bakers Pride - a Division of The Middleby Corporation","title":"Group Information Technology Director"}],"url":""},{"company":"Ascend Federal Credit Union","company_id":null,"location":"Tullahoma, Tn","positions":[{"description":"Responsible for communications, security, and infrastructure for the Credit Union. While at the Credit Union, I established the ITM (Interactive Teller Machines) infrastructure (first financial institute in Middle Tennessee to adopt this technology). Was responsible for the architect and establishing disaster recovery, stable network topology, and VOIP technology. At first, was responsible for both areas of service desk and network operations at the Credit Union. Architect new branches with data and voice using Citrix/ Cisco technology, Redesigned the firewall and established new SIEM technology to strengthen the security infrastructure. Configured and maintained the router & switch environment as well as ASA platforms. Installed, created, and maintained 13 new branches or facilities. Responsible for communications for 25 remote branches to include headquarters and two data centers. Establish vendor management for several value-added business partners and researched several new partners. Implemented new financial branches and headquarters circuit redundancy through Cisco based technology. Architected and implemented a new SAN infrastructure, core switch replacement, VOIP phone system, relocated the Disaster Recovery Site and new ASA with IDS & IPS all in the last two years at the Credit Union. Maintained SLA for all infrastructure and communications throughout my employment.","duration":"Oct 2013 Nov 2018 5 years 2 months","duration_short":"5 years 2 months","end_date":"Nov 2018","start_date":"Oct 2013","subtitle":"Ascend Federal Credit Union","title":"Network Operations Manager"}],"url":""},{"company":"Nacarato Volvo Trucks","company_id":null,"location":"519 paul rd.levernge tn.37086","positions":[{"description":"Maintain communications and all devices.Manage Cisco VOIP telephone system plant-wide. Established new LAN / WAN in LaVergne, TN .Reconfigured the existing LAN environment to with layer three cisco switches.Establishing Active Directory using Windows 2008.","duration":"Aug 2012 Oct 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2013","start_date":"Aug 2012","subtitle":"Nacarato Volvo Trucks","title":"IT Manager"}],"url":""},{"company":"Viam Mfg.","company_id":null,"location":"Manchester, TN","positions":[{"description":"Maintain over twenty- one servers with Windows 2003 and Windows 2008 operating systems.Implemented ShoreTel VOIP telephone system plant-wide. Established new LAN / WAN to Hopkinsville, KY plant.Reconfigured the existing LAN environment to with layer three cisco switches.Active Directory to verify users group permissions and password changes","duration":"Dec 2011 Aug 2012 9 months","duration_short":"9 months","end_date":"Aug 2012","start_date":"Dec 2011","subtitle":"Viam Mfg.","title":"IT Supervisor"}],"url":""},{"company":"Van Rob Inc","company_id":null,"location":"","positions":[{"description":"Established communications between four different facilities in three different states.Implemented Nortel phone system using VOIP technology. Reducing long distance cost. Established new LAN / WAN in TN, OH, and KS from the ground up.Migrated Novell Netware to MS Active Directory network environment.Established EDI and ERP software to communicate with automotive OEM.Wrote inventory system program (VB.net) to reduce inventory.","duration":"Mar 2004 Dec 2011 7 years 10 months","duration_short":"7 years 10 months","end_date":"Dec 2011","start_date":"Mar 2004","subtitle":"Van Rob Inc","title":"IT Manager US Operations"}],"url":""},{"company":"Calsonic Kansei","company_id":"marelligroup","location":"Manchester, TN","positions":[{"description":"Established LAN infrastructure designed for manufacturing environment.Wrote website and maintained shop floor visual basic program written for electronic sensors. Implemented active directory and exchange server 5.5 SP3.Wrote web-based helpdesk application for tracking computer problems.Implemented MRP 9000 system (SQL) to track inventory, ship, receive material.Wrote an EDI system (Visual Basic) to communicate with Nissan and Honda customers.","duration":"Feb 2001 Mar 2004 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2004","start_date":"Feb 2001","subtitle":"Calsonic Kansei","title":"IS Supervisor"}],"url":"https://www.linkedin.com/company/marelligroup"},{"company":"ADT Automotive Inc","company_id":null,"location":"","positions":[{"description":"Maintained network communication to 39 different states using Adtran (Siemens) and Cisco routers.Supported e-commerce web-site using data-mirror and AS400 databases.. Implemented and install Windows NT 4 Server with Exchange 5.5 on AS400 servers.Supported IBM Tivoli and 20 IBM Netfinity 5500 servers.Managed Raptor Firewall on Windows NT 4.0 with an Exchange relay server.","duration":"Jan 1999 Feb 2001 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2001","start_date":"Jan 1999","subtitle":"ADT Automotive Inc","title":"Network Manager/Administrator"}],"url":""},{"company":"Computer Science Corp","company_id":null,"location":"","positions":[{"description":"Maintained network communication in support of Atlas,Delta, and Titan space programs.Supported over 500 workstations or desktop clients. Identified upgrades and potential area for improvements in network operations.Installed approved software and hardware based client needs. .Troubleshoot printers and any other computer peripherals.","duration":"Aug 1997 Jan 1999 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 1999","start_date":"Aug 1997","subtitle":"Computer Science Corp","title":"Support Engineer"}],"url":""},{"company":"Brevard Community College","company_id":"brevard-community-college","location":"","positions":[{"description":"Applied any upgrades on client computers (software or hardware) Organized ten different multi-platform computer labs to support different classes. Did maintenances on existing computers..Troubleshoot printers and any other computer peripherals.","duration":"Jan 1995 Aug 1997 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 1997","start_date":"Jan 1995","subtitle":"Brevard Community College","title":"Campus Computer Coordinator"}],"url":"https://www.linkedin.com/company/brevard-community-college"},{"company":"US Army","company_id":"us-army","location":"","positions":[{"description":"Forward directional operation specialist working with GPS technology.Used radio communication to get map coordinates from Air Force, Army, and Marines.Identified ground forces, enemy forces and triangulating grid coordinates for artillery strikes.Served in Germany, Ft. Carson, Desert Shield and Desert Storm.","duration":"Feb 1987 Jan 1991 4 years","duration_short":"4 years","end_date":"Jan 1991","start_date":"Feb 1987","subtitle":"US Army","title":"FDC Specialist"}],"url":"https://www.linkedin.com/company/us-army"}]', '["“I\'ve been fortunate to work on several projects for Chip at many companies over the past few years. I\'ve had nothing but positive experiences when working for Chip and found him to be an excellent leader and very knowledgeable in his field. He excels at taking complicated situations and boiling them down into a more manageable list of tasks and seeing that they get completed. If you ever have an opportunity to work with Chip, you would do yourself a favor by taking it.”","“I had the privilege to work with Chip for two years. He was hands down one of the best managers I have ever had the opportunity to work under. He cares about the development of his employees and wants to see them better themselves. He has a great work ethic, he is always willing to do whatever is necessary to get the job done. He pushes you to be the best that you can be. He is very knowledgeable about all aspects of networking and would bring knowledge and experience to any information technology department. He is highly effective at managing a project. He would be an asset to any team, I am better because I was able to work with him. ”"]'] User: ['Matt Calderon', 'I am working with the Global Coca-Cola system and I am a Systems Architect with proven success in managing multiple IT projects. Proven ability to translate business needs into technology requirements that support the company’s business objectives and to successfully manage all phases of IT projects from needs analysis and requirements definition to vendor selection, implementation, and training. Experienced in designing infrastructure and implementing technology to support large user groups, supporting users at corporate headquarters as well as multiple remote locations.', 'Systems Engineer at Cisco', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Computer Networking","location":null,"positions":[{"description":"Currently provide architecture and design for enterprise technology solutions.","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Cisco","title":"System Engineer"},{"description":"","duration":"Oct 2012 Oct 2018 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2018","start_date":"Oct 2012","subtitle":"Cisco","title":"Network Consulting Engineer"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Nexus IS","company_id":"nexus-is","location":"Atlanta GA","positions":[{"description":"","duration":"Oct 2011 Nov 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2012","start_date":"Oct 2011","subtitle":"Nexus IS","title":"Consulting Engineer"}],"url":"https://www.linkedin.com/company/nexus-is"},{"company":"Presidio Networked Solutions","company_id":"presidio-","location":"","positions":[{"description":"Currently working as a network engineer, installing new IPT solutions. This is a very involved position that allows me to interact with many various pieces of technology to include IPT, security, R/S, and design. Currently working as a network engineer, installing new IPT solutions. This is a very involved position that allows me to interact with many various pieces of technology to include IPT, security, R/S, and design.","duration":"2008 Dec 2010 2 years","duration_short":"2 years","end_date":"Dec 2010","start_date":"2008","subtitle":"Presidio Networked Solutions","title":"Senior Network Engineer"}],"url":"https://www.linkedin.com/company/presidio-"},{"company":"AT&T","company_id":"att","location":"","positions":[{"description":"Responsible for Tier 2 technical support for configuration, maintenance, management and upgrades of large enterprise customers’ data and IP Telephony networks consisting of Cisco Unified Communications applications and hardware including Cisco Call Manager 3.x, 4.x,5.x, & 6.x, Unity, IPCC and CME/CUE systems and a broad variety of Cisco router and switch platforms. Responsible for Tier 2 technical support for configuration, maintenance, management and upgrades of large enterprise customers’ data and IP Telephony networks consisting of Cisco Unified Communications applications and hardware including Cisco Call Manager 3.x, 4.x,5.x, & 6.x, Unity, IPCC and CME/CUE systems and a broad variety of Cisco router and switch platforms.","duration":"Apr 2007 May 2008 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2008","start_date":"Apr 2007","subtitle":"AT&T","title":"Tier 2 Network Engineer"}],"url":"https://www.linkedin.com/company/att"},{"company":"United States Air Force","company_id":"united-states-air-force","location":"","positions":[{"description":"Maintained a classified and unclassified voice/data LAN and WAN supporting 500 users for the Air Force Global Hawk unmanned aerial vehicle (UAV) program. Maintained a classified and unclassified voice/data LAN and WAN supporting 500 users for the Air Force Global Hawk unmanned aerial vehicle (UAV) program.","duration":"2001 2007 6 years","duration_short":"6 years","end_date":"2007","start_date":"2001","subtitle":"United States Air Force","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["Kenneth Mohammed “It was a great pleasure working with Matt while at AT&T. I credit Matt with teaching me a lot of what I know now, and I feel I wouldn\'t be where I am in my career without him. He always took time to explain something to me when I didnt understand a particular technology, and would also do the same for others. This is a trait that is scarce amongst a lot of engineers, and Matt is the exception to that rule. To this day, even though we work for competing organizations, I know I can always ping him, and he is always ready and willing to provide helpful suggestions. I highly recommend Matt for any networking postion that he pursues, as engineers of his caliber are few and far in between.”","LinkedIn User “Matt is a very competent Network Engineer. He is very dedicated and motivated to tackle any technical issue that arise. With Matt, I know that things are going to get done.”"]']### Assistant: The agent's job is to provide architecture and design for enterprise technology solutions. Today, the user is reaching out to the agent because they need assistance in managing multiple IT projects and translating business needs into technology requirements.
### Human: Agent: ['Anjanette Houser', 'Known as infinitely curious, captain obvious, and a ray of sunshine, I love to uncover business truths, push technical innovation, and support teams to create successful and scalable human centered products.', 'Senior Digital Product Strategy Lead | Community Lead | HC/LS/CMT Product SME at Cognizant Softvision', 'Cognizant Softvision', '[{"company":"Cognizant Softvision","company_id":"softvision","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Cognizant Softvision","title":"Senior Digital Product Strategy Lead | Community Lead | HC/LS/CMT Product SME"},{"description":"","duration":"Dec 2019 Apr 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2021","start_date":"Dec 2019","subtitle":"Cognizant Softvision","title":"Digital Product Management Lead"},{"description":"","duration":"Feb 2019 Dec 2019 11 months","duration_short":"11 months","end_date":"Dec 2019","start_date":"Feb 2019","subtitle":"Softvision","title":"Digital Product Manager"}],"url":"https://www.linkedin.com/company/softvision"},{"company":"Baygull Studios","company_id":"baygull-studios","location":"Austin, Texas","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Baygull Studios","title":"Chief Operations Officer"}],"url":"https://www.linkedin.com/company/baygull-studios"},{"company":"SapientRazorfish","company_id":"sapientrazorfish","location":"Austin, Texas Area","positions":[{"description":"","duration":"Sep 2017 Jan 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2019","start_date":"Sep 2017","subtitle":"SapientRazorfish","title":"Manager Program Management"}],"url":"https://www.linkedin.com/company/sapientrazorfish"},{"company":"HCB Health","company_id":"hcb-health","location":null,"positions":[{"description":"","duration":"Jun 2017 Sep 2017 4 months","duration_short":"4 months","end_date":"Sep 2017","start_date":"Jun 2017","subtitle":"HCB Health","title":"Director of Project Management"},{"description":"","duration":"Sep 2016 May 2017 9 months","duration_short":"9 months","end_date":"May 2017","start_date":"Sep 2016","subtitle":"HCB Health","title":"Senior Digital Producer"}],"url":"https://www.linkedin.com/company/hcb-health"},{"company":"Freelance Product Management/Project Management/Business Strategy","company_id":null,"location":"Austin, TX","positions":[{"description":"","duration":"Jul 2016 Sep 2016 3 months","duration_short":"3 months","end_date":"Sep 2016","start_date":"Jul 2016","subtitle":"Freelance Product Management/Project Management/Business Strategy","title":"Freelance Consultant"}],"url":""},{"company":"VenueNext","company_id":"venuenext","location":"Austin, Texas and New York, New York","positions":[{"description":"","duration":"Nov 2015 Jul 2016 9 months","duration_short":"9 months","end_date":"Jul 2016","start_date":"Nov 2015","subtitle":"VenueNext","title":"Senior Product Manager"}],"url":"https://www.linkedin.com/company/venuenext"},{"company":"T3","company_id":"t3","location":"Austin, TX","positions":[{"description":"","duration":"Aug 2012 Nov 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2015","start_date":"Aug 2012","subtitle":"T3","title":"Senior Digital Producer"}],"url":"https://www.linkedin.com/company/t3"},{"company":"Somnio Solutions, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2011 Aug 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2012","start_date":"Apr 2011","subtitle":"Somnio Solutions, Inc.","title":"Account Manager"}],"url":""},{"company":"UTV True Games Interactive","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2010 Apr 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2011","start_date":"Feb 2010","subtitle":"UTV True Games Interactive","title":"Project Manager, Program Manager, Outsourcing Manager, QA Manager"}],"url":""},{"company":"Vigil Games, a THQ company","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2008 Feb 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2010","start_date":"Sep 2008","subtitle":"Vigil Games, a THQ company","title":"Associate Producer"}],"url":""},{"company":"Vigil Games","company_id":"vigil-games","location":"","positions":[{"description":"","duration":"Sep 2008 Feb 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2010","start_date":"Sep 2008","subtitle":"Vigil Games","title":"Associate Producer"}],"url":"https://www.linkedin.com/company/vigil-games"},{"company":"Foundation 9 Entertainment","company_id":"foundation-9-entertainment","location":"","positions":[{"description":"","duration":"Apr 2005 Sep 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2008","start_date":"Apr 2005","subtitle":"Foundation 9 Entertainment","title":"Associate Producer @ Fizz Factor"}],"url":"https://www.linkedin.com/company/foundation-9-entertainment"},{"company":"Foundation 9","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Foundation 9","title":"Associate Producer"}],"url":""}]', '["Amit Patel “Anjanette was the product manager in one of the highest performing teams I’ve ever worked with. Much of the team\'s success was thanks to Anjanette\'s influence. She is the perfect bridge between the business, design, and development teams. She works to keep everyone on track and the project moving forward, while being able to make sure every stakeholder\'s input is heard and accounted for. She is able to anticipate problems and mitigate them before they have an impact on the project through her extensive background in risk management and using data. Anjanette always brings a cheery mood (and a joke or 2) to every interaction, and is always able to lift up the teams spirits to keep everyone happy and moving forward. She is an invaluable asset to every team and project she is on. I will forever be a better product manager after working with her. ”","Tanya Mahr “Anjanette brings a calming, thoughtful presence to any project no matter the level of chaos. A stellar attribute for a producer/project manager in my book! She is also extremely collaborative, and well-versed in the roles and responsibilities required for digital initiatives - she always knows the right people to have in the room at the right time. I am continually impressed by her analytical approach to complex challenges and rest easy knowing she is leading one of my projects. I look forward to the day when Anjanette and I can work together again and would recommend her to any team looking for a smart, accountable, leader. ”"]'] User: ['Doris Marks Rodier', 'I am an articulate and creative professional, with extensive background in writing, editing, nonprofit fundraising, event planning, marketing, and hospitality. Specialties: Writing, editing, fundraising, event promotion and management, and marketing', 'Director of Marketing and Special Events at Bayley Life', 'Bayley', '[{"company":"Bayley","company_id":null,"location":"Cincinnati, OH","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Bayley","title":"Director of Marketing and Special Events"}],"url":""},{"company":"SPCA Cincinnati","company_id":"spca-cincinnati","location":"Cincinnati, Ohio Area","positions":[{"description":"","duration":"Dec 2015 Apr 2016 5 months","duration_short":"5 months","end_date":"Apr 2016","start_date":"Dec 2015","subtitle":"SPCA Cincinnati","title":"Special Events Manager"}],"url":"https://www.linkedin.com/company/spca-cincinnati"},{"company":"Stepping Stones","company_id":"stepping-stones-llc","location":"UCP, Given, and Allyn Campuses","positions":[{"description":"Coordinating the fundraising events for this amazing organization! Coordinating the fundraising events for this amazing organization!","duration":"Jun 2014 Dec 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2015","start_date":"Jun 2014","subtitle":"Stepping Stones","title":"Special Events Coordinator"}],"url":"https://www.linkedin.com/company/stepping-stones-llc"},{"company":"Karen Lindner Designs","company_id":null,"location":"","positions":[{"description":"I work directly with Karen Lindner, the jewelry designer, to develop new sales venues and local and regional PR. I work directly with Karen Lindner, the jewelry designer, to develop new sales venues and local and regional PR.","duration":"Jun 2010 Dec 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2012","start_date":"Jun 2010","subtitle":"Karen Lindner Designs","title":"Director of Sales, New Account Development, and Marketing"}],"url":""},{"company":"Antonelli College","company_id":null,"location":null,"positions":[{"description":"Teaching English, College Keyboarding, Introduction to Hospitality and Tourism, Social Event Planning, Corporate Event Planning, Hotel Management, Hotel Housekeeping, and Negotiating Contracts","duration":"Oct 2011 Nov 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2012","start_date":"Oct 2011","subtitle":"Antonelli College","title":"Adjunct Professor"},{"description":"I teach Hospitality and Tourism at Antonelli College","duration":"Oct 2011 Nov 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2012","start_date":"Oct 2011","subtitle":"Antonelli College","title":"Adjunct Instructor"}],"url":""},{"company":"The Glendalia Boutique Hotel","company_id":null,"location":"","positions":[{"description":"I run a lovely, all-suite boutique hotel in Glendale. Elegant, full of art and antiques, right on the Village Square. I run a lovely, all-suite boutique hotel in Glendale. Elegant, full of art and antiques, right on the Village Square.","duration":"Jun 2011 Feb 2012 9 months","duration_short":"9 months","end_date":"Feb 2012","start_date":"Jun 2011","subtitle":"The Glendalia Boutique Hotel","title":"General Manager"}],"url":""},{"company":"The Iron Horse","company_id":"iron-horse-inn-restaurant","location":"","positions":[{"description":"In addition to planning private events for the Iron Horse, I also compose press releases and promote our English teas and other Iron Horse events. I am also helping to plan the 2011 Glendale Beer, Wine, and Food Fest. In addition to planning private events for the Iron Horse, I also compose press releases and promote our English teas and other Iron Horse events. I am also helping to plan the 2011 Glendale Beer, Wine, and Food Fest.","duration":"Apr 2011 Feb 2012 11 months","duration_short":"11 months","end_date":"Feb 2012","start_date":"Apr 2011","subtitle":"The Iron Horse","title":"Private Event Coordinator"}],"url":"https://www.linkedin.com/company/iron-horse-inn-restaurant"},{"company":"STOP AIDS","company_id":null,"location":"","positions":[{"description":"I organize the fundraising events for STOP AIDS, formerly AIDS Volunteers of Cincinnati, along with other wonderful and dedicated staff members and volunteers. These events include our Walk to Stop AIDS, our annual gala, and many other events through the course of the year. I organize the fundraising events for STOP AIDS, formerly AIDS Volunteers of Cincinnati, along with other wonderful and dedicated staff members and volunteers. These events include our Walk to Stop AIDS, our annual gala, and many other events through the course of the year.","duration":"May 2001 Mar 2011 9 years 11 months","duration_short":"9 years 11 months","end_date":"Mar 2011","start_date":"May 2001","subtitle":"STOP AIDS","title":"Special Events Coordinator"}],"url":""},{"company":"Pulse","company_id":null,"location":"","positions":[{"description":"Former social columnist and photographer for weekly newspaper Pulse--Pulse of Our Town column Former social columnist and photographer for weekly newspaper Pulse--Pulse of Our Town column","duration":"Apr 2008 Dec 2008 9 months","duration_short":"9 months","end_date":"Dec 2008","start_date":"Apr 2008","subtitle":"Pulse","title":"Former Social Columnist"}],"url":""}]', '["Carolyn Jayne Lunt “Doris was very engaged in every project, full of very innovative and bright ideas, and always willing to jump in with whatever was needed to make an event flow smoothly and successfully.”","Grace Jones “Doris has tremendous commitment to whatever project she is currently working on and makes things happen! It is a pleasure to watch someone like her organize, agonize and produce such successful events.This is one person you want on your team. Grace Jones, Sr. Designer”"]']### Assistant: The agent's job is to support teams to create successful and scalable human-centered products. Today, the user is reaching out to the agent because they need assistance in marketing and promoting a fundraising event for their organization.
### Human: Agent: ['Maggie Haviland', 'Experienced Technical Project Manager with a demonstrated history of working in the information technology and services industry. Skilled in Corporate Communications, Project Coordination, Strategic Planning, Scoping, Grooming, and Risk Mitigation. Organized and driven professional with a Bachelor’s Degree focused in International Business from Clemson University.', 'Technical Project Manager', 'Comcast', '[{"company":"Comcast","company_id":"comcast","industry":"Telecommunications","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Comcast","title":"Project Manager III- Information Systems Solutions - Project & Change Management"},{"description":"","duration":"Nov 2019 Dec 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2020","start_date":"Nov 2019","subtitle":"Comcast","title":"Technical Project Manager- Xfinity Mobile"},{"description":"","duration":"Jan 2019 Nov 2019 11 months","duration_short":"11 months","end_date":"Nov 2019","start_date":"Jan 2019","subtitle":"Comcast","title":"Technical Project Manager- NextGen"}],"url":"https://www.linkedin.com/company/comcast"},{"company":"Turnberry Solutions","company_id":"turnberry-solutions","location":null,"positions":[{"description":"Consulting on behalf of Turnberry Solutions to Comcast on a technical billing project","duration":"Jan 2019 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Turnberry Solutions","title":"Technical Consultant"},{"description":"Identify and recruit technical engineers with different specialties including: UI, business logic/application tier, full stack, platform (distributed systems/web services/REST APIs), infrastructure, and SDET/QA engineers.","duration":"Jul 2017 Aug 2021 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 2021","start_date":"Jul 2017","subtitle":"Turnberry Solutions","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/turnberry-solutions"},{"company":"USLI","company_id":"usli","location":null,"positions":[{"description":"","duration":"Jan 2016 Jun 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2017","start_date":"Jan 2016","subtitle":"USLI","title":"Underwriter"},{"description":"","duration":"Jan 2015 Jan 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2016","start_date":"Jan 2015","subtitle":"USLI","title":"Underwriting Assistant"},{"description":"","duration":"May 2014 Jan 2015 9 months","duration_short":"9 months","end_date":"Jan 2015","start_date":"May 2014","subtitle":"USLI","title":"Policy Issuer"}],"url":"https://www.linkedin.com/company/usli"}]', '["Ken Landry “It was a pleasure having Maggie be a part of my Architecture and Billing Solution Design team for Xfinity Mobile this past year. Even with such a crazy 2020, Maggie helped our team have a successful year. Maggie did a great job helping to coordinate activities in our Amdocs Billing Solution Design team, run meetings and accumulate and report KPIs on our Amdocs development efforts. I thoroughly enjoyed working with Maggie. She was a great addition to our team last year. Hate to see her go. Good luck in 2021. Ken Landry”","JOHN WHITELEY, PSM, ITIL V4 “Maggie and I worked together on the Comcast Solutions Team. Maggie served as the Technical Project Coordinator. Maggie always set up the required meetings in a timely fashion, gathered and distributed the key items from her meetings. In addition Maggie always had a positive attitude, was a great team player, was an eager and enthusiastic learner and was able to collaborate with people at all levels that she worked with on the project. ”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to coordinate activities and report KPIs for a technical project, and today, the agent is reaching out to the user because they need to collaborate on an executive communications initiative for a joint project.
### Human: Agent: ['Michael Moreau, MBA', 'Confident, creative, deeply driven, and dynamic MBA with more than 20 years of distinguished performance within the marketing and sales service industry. Diverse background encompasses an outstanding work ethic and commitment to organizational objectives within a highly competitive and rapidly changing marketplace. A seasoned and respected leader, team motivator and strategic planner, skilled in effective sales and marketing communications, business partnership development, team building and mentoring. Recognized for performance and proven ability to face challenges directly and execute sensible decisions in the implementation of an aggressive business plan. Specialties: Account Management, Competitive Market Analysis, Strategic Planning Skills, Relationship Building, Business Development, Excellent Presentation Skills, Brand Development, Trade Show Management, Management & Development, E-Commerce, Creative & Collateral Design, Highly Adaptable, Innovation', 'National Account Manager at Royal Canin', 'Royal Canin', '[{"company":"Royal Canin","company_id":"royalcanin","industry":"Manufacturing","location":"","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Royal Canin","title":"National Account Manager"}],"url":"https://www.linkedin.com/company/royalcanin"},{"company":"Unilever","company_id":"unilever","location":"Hartford, Connecticut Area","positions":[{"description":"Responsible for growing sustainable, profitable sales with distributors and operators in assigned territory. Requires effective relationship building, time management and negotiation skills. Technological and analytical requirements include the ability to navigate through multiple and complex systems to manage distributor and operator activities, mobilize selling tools and gain business insights for effective plan execution.Duties & ResponsibilitiesDevelop and execute Distributor plans, including Joint Business Plans, program implementation and business reviews.Manage Distributor programs and respective counterparts which include measurable Trade Events and related supporting activitiesDevelop and execute operator plans for chains and large SIO’s including sales calls, funnel management, implementation of price changes, contract reviews and contract renewals.Accountable for full sales execution and related processes, from calling on the customer to ensuring the agreed products are delivered at the agreed priceDrive the brand value proposition using strategic selling and leveraging best practices.Collaborate with Culinary, Marketing, Finance and Sales ColleaguesContract, deduction and pend management via TradePro","duration":"Dec 2012 Jul 2018 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jul 2018","start_date":"Dec 2012","subtitle":"Unilever","title":"Distributor Development Manager"}],"url":"https://www.linkedin.com/company/unilever"},{"company":"Six Flags New England","company_id":"six-flags","location":null,"positions":[{"description":"Created, executed and oversaw the strategic marketing efforts for the Six Flags New England non-corporate sales market and group based special eventsIdentified marketing and sales initiatives through customer research; developed targeting and segmentation plans; analyzed industry trends; oversaw opportunity identification and evaluation; formulated new offers and promotions, ROI and SWOT analysisDeveloped and managed marketing strategies as well as supervised in-house and outside agency creative staff in developing event logos, website, direct mail, e-mail marketing campaigns, and promotional items; function as point person in external partner negotiations as related to special events and non-corporate programsDeveloped and managed event content material via social media channels. Analyzed and evaluated campaign effectiveness and created strategic plans for increase event brand awarenessIncreased consumer engagement via permission marketing campaigns deployed through Exact Target. Monitored opt-in and click-thru activity of consumer to tailor messaging and strategy to increase ROIOversaw in-bound sales department call and processing center. Directed a team in the development of a sales optimization and marketing effectiveness strategy for non-corporate markets that has led to the elimination of delinquent accounts and increased fulfillment efficiency","duration":"Oct 2001 Nov 2012 11 years 2 months","duration_short":"11 years 2 months","end_date":"Nov 2012","start_date":"Oct 2001","subtitle":"Six Flags New England","title":"Specialized Markets Sales & Marketing"},{"description":"","duration":"Jan 2001 Oct 2001 10 months","duration_short":"10 months","end_date":"Oct 2001","start_date":"Jan 2001","subtitle":"Six Flags New England","title":"Sales Coordinator"}],"url":"https://www.linkedin.com/company/six-flags"}]', '["Jenn Berry “I started working with Mike Moreau last year when I was the Group Sales Coordinator at Six Flags New England. I’ve watched and assisted Mike plan a variety of events here at the Six Flags New England. Each event has been a big hit because of the time and attention to detail he gives to every client\'s event. Mike cares about what he does, he leads by example, which is why the final product pleases every client. Now working with Mike on the sales side of things I can see that he is not just a great event planner but also an amazing Salesman! I have learned a lot from him while I’ve worked here at Six Flags New England and hope to keep learning from him during our time together at the park!”","Mark Robertson “I worked for Michael for three years while a seasonal employee at Six Flags New England. He was an outstanding supervisor. He is excellent with people and was always a person I could approach with any questions I had. His subject matter knowledge made him the go to person when it came to solving problems.”"]'] User: ['J. Pace - NYTimes 2 Star Chef', 'General: NYTimes 2 star Chef.Restaurant & food business professional with 20 + years of proven marketing, culinary and operations experience in NYC. Background in 4 star restaurants in NYC & Hong Kong.', 'Culinary Educator-Private Chef', 'Butcher shop catering- Private Chef', '[{"company":"Butcher shop catering- Private Chef","company_id":null,"location":"Greenwich Ct 06830","positions":[{"description":"","duration":"Feb 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Butcher shop catering- Private Chef","title":"Private Chef"}],"url":""},{"company":"Mosholu Montefiore Community Center, Inc.","company_id":"mosholu-montefiore-community-center","location":"3450 DeKalb Ave, Bronx NY","positions":[{"description":"Planned and executed an intensive remote & in-person culinary immersion program for 18-24 year old community youth. Currently teaching remotely on Zoom. Planned and executed an intensive remote & in-person culinary immersion program for 18-24 year old community youth. Currently teaching remotely on Zoom.","duration":"Apr 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Mosholu Montefiore Community Center, Inc.","title":"Chef Instructor"}],"url":"https://www.linkedin.com/company/mosholu-montefiore-community-center"},{"company":"Institute of Culinary Education","company_id":"institute-of-culinary-education","location":null,"positions":[{"description":"Chef instructor at this prestigious culinary institute.","duration":"Aug 2018 Oct 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2020","start_date":"Aug 2018","subtitle":"Institute of Culinary Education","title":"Chef Instructor"},{"description":"Position eliminated due to COVID","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Institute of Culinary Education","title":"Director of Purchasing & Stewarding/MOD"}],"url":"https://www.linkedin.com/company/institute-of-culinary-education"},{"company":"Darien butcher shop","company_id":null,"location":"Darien, Connecticut","positions":[{"description":"Managed all sales and operational aspects of a prime butcher shop. Managed all sales and operational aspects of a prime butcher shop.","duration":"Jun 2016 Feb 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2018","start_date":"Jun 2016","subtitle":"Darien butcher shop","title":"Manager"}],"url":""},{"company":"Risotteria Restaurant","company_id":null,"location":"NYC","positions":[{"description":"The idea “give people 2 star culinary integrity at fast casual prices” The execution: Planned, designed and implemented (BOH) systems (SOP) at NYC’s first gluten-free restaurant. All scratch, top quality ingredient kitchen. Responsible for all menu planning, recipe development, culinary planning, purchasing and quality control. Operated day-to-day in a culture of progressive development with a diverse staff of 24. Researched, developed and executed a new bakery department within the existing restaurant. Included a full service bakery producing 30 individual products plus special occasion gluten free cakes. Maintained safe, healthy and secure work environment complying with all health and labor regulations. Received top rating of ‘A’ from NYCDOH every year since its adoption. The results: Operating profitably for 16 years Hired staff and tracked BOH employee performanceTrained all BOH staff in food preparation & proper techniquesActed as Chef for the first 6 years, general manager for 8Skills & Attributes:Operating knowledge of accounting, P&L & cost control techniques Workplace safety, HACCP and sanitationInventory, menu costing, purchasing & day-to-day operations Excellent communicator, team player and goal oriented Fluent in timely customer satisfactionNatural leader “by example”, patient trainer, motivator & coach Strong work ethic, dedicated & dependable Creative and current with food & beverage trends, menu writing Flexible and calm, quick thinker, hands onBusiness operations, work flow & problem solving expertise Computer literate with POS programing skills","duration":"Jun 2000 Mar 2016 15 years 10 months","duration_short":"15 years 10 months","end_date":"Mar 2016","start_date":"Jun 2000","subtitle":"Risotteria Restaurant","title":"Owner & Chef of NYC”s first gluten free restaurant"}],"url":""},{"company":"Petrossian","company_id":"petrossian","location":"","positions":[{"description":"","duration":"1996 2000 4 years","duration_short":"4 years","end_date":"2000","start_date":"1996","subtitle":"Petrossian","title":"Executive Chef"}],"url":"https://www.linkedin.com/company/petrossian"},{"company":"Bouley","company_id":"bouley","location":"","positions":[{"description":"","duration":"1990 1996 6 years","duration_short":"6 years","end_date":"1996","start_date":"1990","subtitle":"Bouley","title":"Several positions"}],"url":"https://www.linkedin.com/company/bouley"}]', '["Barry Tonkinson “Colleagues like Joe are few and far between. I have had a opportunity to work with Joe at the Institute of Culinary Education. Not only has Joe been immediately recognized as a valued and expert Chef Instructor, he has also been instrumental in shaping a distinct improvement in operation for the school liaising between the culinary kitchens and the stewarding department. Joe is keen to absorb feedback from others and then quickly implement structures and procedures to aid in a smooth working environment. Not only is he such an asset in terms of operational ability, he also brings a great attitude and welcoming smile each day. Joe always has my recommendation in any team.”","Job Alvarado “I am more than happy to recommend Joseph pace for the position of Chef in any prestigious restaurant . When Joe was my boss ,chef , his comprehension of the art of cooking was well beyond anyone else in the west village . His ability to develop a strong menu and bring in customers based on the tastes of his creations was unrivaled. Joe had no problem stepping forward and assuming a position of responsibility. His crew (ass)where the most efficient and successful in the line. His ability to manage was exceptional. Joe looks at cooking as an art and he is a very accomplished artist. His original creations are still on the taste all New York customer they been in his restaurant . Best risottos I he city. I been working all over the years since we open risotteria and I can honestly tell you that you cannot find a better chef than Joseph pace . Sincerely you friend and ex worker Job Alvarado ”"]']### Assistant: The agent's job is to develop business partnerships and execute sales strategies, and today the agent is reaching out to the user because they need a skilled and experienced chef to collaborate on creating a unique menu for a high-profile event.
### Human: Agent: ['Tangela L. Hamilton', "Seasoned strategist who thrives on the challenge of clearing roadblocks. Several years operations management, call center management, project and account management and exceptional entrepreneurial experience. Results-driven, able to leverage skills and capabilities to drive business and revenue. Proven success leading business development efforts and increasing revenue potential with organizations. Skilled in improving customer retention levels with highly competitive markets and exceptional leadership capabilities. I'm proud and excited to share below letters of recommendation from colleagues and direct reports for more insight on my performance over the years! Of the right brain: A well-rounded entertainment professional with experience in voiceovers, public speaking, celebrity interviews and master of ceremonies. Accomplished vocalist and actress that effortlessly electrifies the set. See more at www.TangieSpeaks.com. Life's dedication: To continue to fight for equality in the name of my fallen beloved cousin, George Perry Floyd, Jr. May his name be forever on our lips as we say his name.", 'CEO-TanHam Ent. LLC & Nothing But Net Non-Profit| Scripting Manager-SiriusXM+Pandora | Public Relations | Author | Game Publisher | Activist | See entertainment highlights at TangieSpeaks.com', 'Pixul.io', '[{"company":"Pixul.io","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"Direct team in public communicationsMonitoring activity in social media platforms and interacting with investorsMaintain Pixul\'s brand identityEvaluate public opinion of clients via social channelsDraft, implement and deploy P.R. communications including press releasesCrisis managementTrack media coverage and follow industry trendsOrganize PR events and AMA sessions Direct team in public communicationsMonitoring activity in social media platforms and interacting with investorsMaintain Pixul\'s brand identityEvaluate public opinion of clients via social channelsDraft, implement and deploy P.R. communications including press releasesCrisis managementTrack media coverage and follow industry trendsOrganize PR events and AMA sessions","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Pixul.io","title":"Public Relations Director"}],"url":""},{"company":"SiriusXM","company_id":"siriusxm","location":"Washington D.C. Metro Area","positions":[{"description":"• Collaborates with marketing, finance and program managers to build test designs to drive specific price points or cash/revenue goals• Determines how to test new price points in call centers and analyzes impact to key performance metrics• Composes daily summary of test experience and performance results• Transitions test strategy into deployment recommendation for Project manager.• Writes scripts and call flows for acquisition, retention, and upsell programs; leverages marketing materials, system support and business prioritization• Implements script requests into a database and provides output content to operations, legal or marketing• Secures legal/Marketing/operations teams approval on language and process improvements for agents• Maintains the Required Sales Elements and Guidelines; working with compliance and legal and marketing to document requests• Monitors sales calls remotely or on-site; identifies sales opportunities and skills and ways to improve customer and agent experience• Conducts user testing on order entry platforms ensuring valid pricing and product availability• Hosts weekly program calls with key stakeholders to focus on program results, upcoming deliverables, quantitative and qualitative feedback from agents, program or financial risks.• Facilitates call to bring issues to resolution• Escalates issues in written and oral form to management for resolutionShow/Panel Host - In my spare time, I continue to support SXM+Pandora by lending my entertainment gifts to social organizations within the company. When called upon by internal organizations such as the Diversity and Inclusion Team or Mixxtape or our LGBTQ platforms, I enthusiastically host shows/panels at their request.","duration":"Feb 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Feb 2020","subtitle":"SiriusXM","title":"Scripting Manager"}],"url":"https://www.linkedin.com/company/siriusxm"},{"company":"TanHam Enterprises, LLC","company_id":"tanham-enterprises-llc","location":"Washington DC-Baltimore Area","positions":[{"description":"Full suite of professional consulting services, well-tailored presentations, keynote speaking engagements, literary works, entertainment and educational products and services. Full suite of professional consulting services, well-tailored presentations, keynote speaking engagements, literary works, entertainment and educational products and services.","duration":"Feb 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Feb 2021","subtitle":"TanHam Enterprises, LLC","title":"Chief Executive Officer"}],"url":"https://www.linkedin.com/company/tanham-enterprises-llc"},{"company":"Nothing But Net","company_id":"nothing-but-net-life","location":"Washington DC-Baltimore Area","positions":[{"description":"Nothing But Net is a U.S. based nonprofit organization, geared towards assisting those less fortunate, along with the general population in heath and wellness, spiritual and personal development, entrepreneurship and wealth development.Our Mission: To educate and elevate our community on the major pillars of advancement having to do with their personal, collective and national well-being. Nothing But Net is a U.S. based nonprofit organization, geared towards assisting those less fortunate, along with the general population in heath and wellness, spiritual and personal development, entrepreneurship and wealth development.Our Mission: To educate and elevate our community on the major pillars of advancement having to do with their personal, collective and national well-being.","duration":"Feb 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Feb 2021","subtitle":"Nothing But Net","title":"Founder/Executive Director"}],"url":"https://www.linkedin.com/company/nothing-but-net-life"}]', '["Ylka van Bemmel Reiss “Tangela is smart, energetic, committed and polished. I had the pleasure of collaborating with Tangela on a social impact project where we engaged with underserved students to create aspirations in STEM. I cannot tell you how powerful Tangela\'s ability to connect was - her authenticity, kindness, and words of inspiration resonated with all who were in the room. She literally speaks in motivational quotes, as she lives her values in all she does. As a mentor, she is constantly looking to elevate and enhance the professional and personal journeys of those around her. I feel honored to know Tangela and anyone who has the opportunity to work with her is beyond fortunate. ”","Joshua Leonard “I had the amazing opportunity to connect and work with Tangela during the SiriusXM panel we were on during Black History Month, and outside of work during a speaking engagement at Youngblood Intermediate in Houston, TX. She is an amazing mentor, and has an outstanding connection to people, especially relating to kids! She goes out of her way to make sure people are successful, like myself, and for that I am grateful to call her a friend. Im looking forward to working with Tangela at more speaking events!”","Rob Shaw “I have been in the recruiting and staffing business for 20 years and I can say without hesitation that Tangela was one of the best contract consultants with whom I have ever worked. From day one she was professional, responsive and outgoing and I knew my client would love to have a conversation with her. When she was offered a contract role it was not a surprise, and when she was offered a full-time role with the same client it was again no surprise because I had always received extremely positive feedback on her performance. I could not have been more pleased for Tangela when she accepted that offer. She did not even ask me to write this recommendation - I chose to write it because I would whole-heartedly recommend Tangela. ”","LinkedIn User “Tangela, is fantastic to work with! Five years ago I first met Tangela while I was working for a staffing agency. I knew with her professionalism, dedication, and personality any company would want her on her team. I quickly was able to place her with a client of ours and she rapidly moved up within the company. The position was originally a temporary contract role but the company knew they needed her on their team and she was brought on permanently instantly. While she was in a managerial role we worked with her to create a team and she took the lead on sourcing candidates for her own team. Tangela, is someone I will always highly recommend to any role because she is always ready to take on a new challenge and give it her all. ”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to conduct market research for a technology company, and today the agent is reaching out to the user because they need to gather feedback on a new software product.
### Human: Agent: ['Rui (Sherry) Xiao', 'I am an experienced epidemiologist leading the design, execution, and presentation of real-world evidence studies and patient-centered research studies. My expertise are in the area of pharmacoepidemiology study design, RWE studies to support regulatory commitment, primary data collection, PROs and patient-generated health data.', 'Director, Global Medical Epidemiology at Pfizer', 'Pfizer', '[{"company":"Pfizer","company_id":"pfizer","industry":"Pharmaceuticals","location":"Massachusetts, United States","positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Pfizer","title":"Director, Global Medical Epidemiology"}],"url":"https://www.linkedin.com/company/pfizer"},{"company":"IQVIA","company_id":"iqvia","location":"Cambridge, Massachusetts","positions":[{"description":"","duration":"Jun 2019 Jun 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2021","start_date":"Jun 2019","subtitle":"IQVIA","title":"Senior Epidemiologist, Real-World Evidence"}],"url":"https://www.linkedin.com/company/iqvia"},{"company":"PatientsLikeMe","company_id":"patientslikeme","location":null,"positions":[{"description":"","duration":"Mar 2019 May 2019 3 months","duration_short":"3 months","end_date":"May 2019","start_date":"Mar 2019","subtitle":"PatientsLikeMe","title":"Senior Research Scientist"},{"description":"","duration":"Jan 2017 Mar 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2019","start_date":"Jan 2017","subtitle":"PatientsLikeMe","title":"Research Scientist"}],"url":"https://www.linkedin.com/company/patientslikeme"},{"company":"Harvard T.H. Chan School of Public Health","company_id":"harvardpublichealth","location":"Greater Boston Area","positions":[{"description":"","duration":"Mar 2016 Dec 2016 10 months","duration_short":"10 months","end_date":"Dec 2016","start_date":"Mar 2016","subtitle":"Harvard T.H. Chan School of Public Health","title":"Postdoctoral Researcher"}],"url":"https://www.linkedin.com/company/harvardpublichealth"},{"company":"UMass Medical School","company_id":"umasschanmedicalschool","location":null,"positions":[{"description":"I led the STATA workshop twice per week where doctoral students and master level clinicians practiced their programming and modeling skills. I created the workshop materials, gave assignments and provided grading and feedback, organized examinations, and assessed student performance. I also arranged office hours for consultation on biostatistics, modeling, and programming.","duration":"Aug 2015 Dec 2015 5 months","duration_short":"5 months","end_date":"Dec 2015","start_date":"Aug 2015","subtitle":"UMass Medical School","title":"Graduate Teaching Assistant of Biostatistics"},{"description":"\\"Best Buddies\\" is an international organization that fosters friendship between individuals with intellectual disabilities and those without.","duration":"Jan 2014 Dec 2015 2 years","duration_short":"2 years","end_date":"Dec 2015","start_date":"Jan 2014","subtitle":"University of Massachusetts Medical School","title":"Data Manager of the UMass Medical School Chapter of Best Buddies"},{"description":"","duration":"Sep 2012 Jul 2015 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2015","start_date":"Sep 2012","subtitle":"University of Massachusetts Medical School","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/umasschanmedicalschool"},{"company":"University of Massachusetts Amherst","company_id":"umassamherst","location":"Amherst, MA","positions":[{"description":"","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"University of Massachusetts Amherst","title":"Graduate Research Assistant in the School of Public Health and Health Sciences"}],"url":"https://www.linkedin.com/company/umassamherst"},{"company":"Northeastern University","company_id":"northeastern-university","location":"Boston, MA","positions":[{"description":"","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"Northeastern University","title":"Research assistant in Boston Puerto Rican Health Study"}],"url":"https://www.linkedin.com/company/northeastern-university"}]', '["Kristina Simacek, PhD “Sherry and I worked closely on several high-visibility projects at PatientsLikeMe as co-investigators. She brought a disciplined and enthusiastic approach to projects, with a high level of attention to detail as well as the big picture whether the project was internal or for a client. I have been impressed at Sherry\'s aptitude to adapt from an academic and clinical background and thrive in a business setting, understanding stakeholder needs and providing strong research plans, analysis, and reports for different audiences. Sherry was my go-to for thought leadership on quantitative methods and clinical implications of business products. She is a clear communicator and consistently meets her deadlines, making her an excellent team collaborator and research leader. Sherry would be an asset to any team I would be pleased to work with her in the future.”","Paul Wicks “Sherry is a phenomenal and versatile clinician-researcher as comfortable crunching data as she is reviewing the digital health landscape, developing product concepts, or presenting to clients. We quickly recognized Sherry\'s skills in synthesising the scientific literature, designing research projects, developing partnerships with collaborators, and executing high-quality science to influence decision makers across healthcare in a way that prioritized the patient voice at all times. Within the team Sherry is a warm and collaborative leader entrusted with mentoring junior colleagues, representing us externally, and who gets the job done efficiently and to a very high standard. She has rapidly been given increasing levels of responsibility and I have no doubt she is on her way to becoming a leader in the field - a true asset to any organization. ”"]'] User: ['Wade Pannell', 'Specialty Running Store Retailer', 'CEO + Owner at Fleet Feet PNW', 'Fleet Feet PNW', '[{"company":"Fleet Feet PNW","company_id":null,"location":"Spokane, Washington Area","positions":[{"description":"","duration":"Apr 2017 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Fleet Feet PNW","title":"CEO + Owner"}],"url":""},{"company":"Fleet Feet Sports Spokane","company_id":null,"location":"Spokane, Washington Area","positions":[{"description":"","duration":"Apr 2012 Apr 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2017","start_date":"Apr 2012","subtitle":"Fleet Feet Sports Spokane","title":"Owner/President"}],"url":""},{"company":"Potlatch Corporation","company_id":"potlatch-corporation","location":"","positions":[{"description":"","duration":"Apr 2008 Apr 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2012","start_date":"Apr 2008","subtitle":"Potlatch Corporation","title":"Director of Real Estate Development"}],"url":"https://www.linkedin.com/company/potlatch-corporation"},{"company":"Spanish Peaks","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2003 Jan 2008 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2008","start_date":"Jan 2003","subtitle":"Spanish Peaks","title":"SVP Development"}],"url":""},{"company":"Collaborative Management Group","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2001 Aug 2003 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2003","start_date":"Aug 2001","subtitle":"Collaborative Management Group","title":"President"}],"url":""},{"company":"Raintree Resort International","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 1999 Feb 2001 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2001","start_date":"Feb 1999","subtitle":"Raintree Resort International","title":"Director of Design and Construction"}],"url":""},{"company":"ProTech/D8","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1997 less than a year","duration_short":"less than a year","end_date":"1997","start_date":"1997","subtitle":"ProTech/D8","title":"intern"}],"url":""}]', '["Scott McCormack “To whom it may concern, I had the pleasure of working with Wade from January 2007 through January 2008. We worked together on managing all aspects of two large master planned mountain community projects. Wade showed core competent knowledge and quality skills in managing all aspects of The Club at Spanish Peaks, a 3,500 acre, 850 lots/ units, 18 hole Tom Weiskopf Championship Hole Golf Course and Mountain Ski Facilities that connects to Big Sky Resort master planned recreational mountain community in Southwest Montana. I would recommend Wade as a seaoned real estate development executive with the skill set to manage major projects and/ or operations. Sincerly, G. Scott McCormack”","Ross Rooper “It is with great pleasure that I recommend Wade Pannell. Wade and I have been friends for over 15 years and have worked as a classmates, in a consulting relationship, and as an employer from 2004-2008 at Spanish Peaks Resort and its subsidiary American Land Development Company. As Sr. VP of Development, Wade was responsible for the full range of projects of the resort. His attention to detail while keeping in mind the big picture was nothing short of amazing. Wade is directly responsible for the successful design and construction of the work that was completed during that time. In addition, Wade put together the American Land Development team, hiring engineers, architects, planners, and others to create one of the preeminent development teams in the region. With Wade\'s leadership, ALD was able to design and entitle millions of dollars in development.”"]']### Assistant: The agent's job is to lead real-world evidence studies and patient-centered research, and today the agent is reaching out to the user because they need to collaborate on a study regarding the impact of running on public health.
### Human: Agent: ['Wayne Eveland', "New Jersey State Police Captain (retired) 25 years - 16(+) in IT Application Development served in positions as: Programmer - Analyst - Project Manager - Chief Technology Officer - Chief Information Officer (Bureau Chief) National programs with FBI (Security and Access) and DOJ (Global Justice)CIO / VP PSCOMM LLC - Rockville MD - worked with State & City Homeland Security, Major City Police Chiefs and CIO's, Department of Justice and commercial enterprises.Director of Technical Marketing / Business Development for Motorola - next generation applications, homeland security, executive customer relationships, business development, maritime port security, ASI - CBP, biometrics, hardware devices, software solutionsDirector of Portfolio Administration and Marketing for Motorola PSA (Public Sector Applications) Oversee Marcom, Industry Liasons and Product Management for all Public Safety Applications including CAD, Records, Mobile and Jail.Director of Business Development and Marketing for Motorola ADSO (Applications and Data Solutions Organization) - team responsible for International, Federal, State and Local BD and messaging for Motorola's end-to-end solutions. This included not only Motorola products, but also an ecosystem of partner products.Senior Director at Alcatel-Lucent for Public Safety LTESenior Program Manager at IJIS Institute - NJ-ISESenior Vice President Public Sector - Quipa US LLCSenior Director Public Safety - Oceus Networks", 'Project Manager/Consultant', 'Slalom/AT&T-FirstNet', '[{"company":"Slalom/AT&T-FirstNet","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Slalom/AT&T-FirstNet","title":"Project Manager"}],"url":""}]', '["“I have had the great fortune to work with Wayne over the last year. Wayne is an outstanding colleague who is instrumental in building Alcatel-Lucent’s global public safety LTE broadband marketplace. His leadership on the Alcatel-Lucent NG Connect program was essential in expanding and moving the program forward, especially in the use of future applications on the public safety broadband network. Bottom line, Wayne knows public safety and is considered to be a key player within the community.”","“I had the privilege to work with and for Wayne at Motorola. Wayne is a true visionary and leader. He understands what customers need and is able to develop, implement and/or deliver solutions that solve customers’ problems. He is also able to anticipate future market trends and be an influential thought leader in the marketplace and with his team.”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to work as a Project Manager/Consultant at Slalom/AT&T-FirstNet, and today the user is reaching out to the agent because they need assistance in planning and executing a large-scale international event.
### Human: Agent: ['Mubashir Ahmed', 'SKILLS SUMMARY:• Expertise in full recruitment life cycle in IT staffing-Contract and Permanent Placements in US Market.• Involved in evaluation, placements, of consultants and employers in US market (RPO) and handling, manage, mentoring team of Jr. Recruiters• Excellent proficiency and knowledge in recruiting and business development techniques such as vendor networking, job boards, (Dice, Monster, etc) Internet search and Internal Database.• Dealt and Placed with almost all types authorized consultants such as Citizens, GCH, TN Permit, H1-B, EAD, OPT and also Placing and Transferring H1-BS on our payrolls.• Strong interpersonal and communication skills, creativity, excellent attitude towards teamwork and common goals achievement.• Expertise in Team leading and Team management.• Experience working with Financial, Health Care, Manufacture, E-Commerce and Insurance Clients• Performed technical interviews, reference checks, coordinating online skills tests and scheduling phone/In person interviews with the direct clients.• Worked directly with clients or vendors to cultivate requirements/consultants. • Used personal contacts, made cold calls, and used search agents to find candidates.• Seek, build, and retain strong qualified candidate and employers pool/database management • Salary package negotiations include hourly, per day and annul on w2/1099/CTC and CTH.', 'Looking for New Opportunities.', 'Wise Men Consultants', '[{"company":"Wise Men Consultants","company_id":"wise-men-consultants","industry":"IT Services and IT Consulting","location":"Houston, Texas Area","positions":[{"description":"Established in 1997, Wise Men has grown from an executive search firm to a global IT solutions provider. With solutions ranging from staffing to software, Wise Men is a trusted partner to Fortune 1000 companies like BPO, CenterPoint Energy, ExxonMobil, Marathon Oil, Total Energy, Schlumberger, Reliant Energy, Waste Management and many others. Wise Men is an award winning Women and Minority owned business and has been recognised by INC 500 as one of the fastest growing companies in the US. Wise Men services include Consulting, Production Support, Development, Staff Augmentation and Micro-sourcing our trademarked sourcing solution. Wise Men\'s philosophy is based on two Q\'s: Quick and Quality.","duration":"Nov 2016 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Nov 2016","subtitle":"Wise Men Consultants","title":"Team Lead"}],"url":"https://www.linkedin.com/company/wise-men-consultants"},{"company":"A+ Search","company_id":"a--search","location":"San Carlos, CA","positions":[{"description":"Since A+ Search have been in the recruiting industry for over 15 years and in the technology industry for over 25 years• Understanding/Analyzing job requirements and do search strings to Sourcing for the right candidates from Internal Database (Sendouts and SmartSearch) and external Job Portals/Boards like Dice, Monster, Career Builder, Screening, Doing Mail Merge, Conventional Calling, Reference Check.• Used professional social media networks like (LinkedIn Recruiter, Bullhorn, Indeed, Google Airs Search.)• Leading a team of recruiters, involve in the daily meetings with Director/CEO.• Involved in the meeting with the Hiring Managers and sales team to discuss the requirements and to follow up on candidates.• Organizing interviews with the Client• Co-ordinate with our Sales Team and finalizing deals.• Working on IT and Non IT clients like Juniper Networks, Ultra Clean Technology, One Red, Bruker Daltronics, Kabuto, Intertrust, NetApp, RPX Corp, Vendavo, KLA Tencor, Symantec, Veritas. Etc. • Worked on most of the IT Technologies like Web Technologies, Databases, Business Intelligent, EPR’s, Cloud based Technologies, • Placed candidates in junior/entry, mid-level and senior/Executive level job openings.• Experience placing candidate on contract, contract to hire and Full Time.• Highly recruiter data mining and social media (LinkedIn Recruiter, Facebook, Twitter, Glass Door, , AIRS, Boolean Strings, etc.) internet search techniques.• Recruiting tools including Excel pivot tables and formulas for analytics and recruiting with numerous Applicant Tracking Systems.• Resources and placing job ads using search engine like Dice, Monster, LinkedIn, Career Builder, The Ladders, ZipRecruiter, Indeed, Craigslist and many social media sites. • Articulated and negotiated job offers and salaries with candidates • Completed necessary paperwork after hire. Established and maintained professional relationships with consultants.","duration":"Oct 2009 Nov 2016 7 years 2 months","duration_short":"7 years 2 months","end_date":"Nov 2016","start_date":"Oct 2009","subtitle":"A+ Search","title":"Team Lead"}],"url":"https://www.linkedin.com/company/a--search"},{"company":"Paloras Corporation","company_id":"paloras-corporation","location":"","positions":[{"description":"","duration":"Feb 2012 Sep 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2013","start_date":"Feb 2012","subtitle":"Paloras Corporation","title":"Team Lead/Recruiter"}],"url":"https://www.linkedin.com/company/paloras-corporation"},{"company":"Reliable Software Resources Inc","company_id":"reliablesoftwareinc","location":"","positions":[{"description":"My work was to recruit the candidates for direct clients like Men\'s Warehouse, Bed Bath & Beyond, Disney My work was to recruit the candidates for direct clients like Men\'s Warehouse, Bed Bath & Beyond, Disney","duration":"Jun 2007 Feb 2009 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2009","start_date":"Jun 2007","subtitle":"Reliable Software Resources Inc","title":"Sr. Technical Recruiter"}],"url":"https://www.linkedin.com/company/reliablesoftwareinc"}]', '["KRISHNA S KOLLI “BRUCE is a detail and goal oriented individual with excellent management and problem solving skills. He has a strong analytical mind in sourcing candidates. He always looks for challenges for his road to growth. He works well under high pressure and and is a team player. He would be an asset to any company for potential hiring in US recruitment.”","Mary Rank “Bruce worked for me as a senior technical recruiter and never let me down. It did not matter what the position was...or how hard the skill set was to find...he always came through. ”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to recruit and place candidates in the US market for IT staffing, and today, the agent is reaching out to the user because they are looking for a lead designer with exceptional software development skills to join their team.
### Human: Agent: ['Gloria Roumpakis', 'PA Lic. # 20883.001 LO NMLS # 135425LO Lic. # 20960 UNM NMLS # 2229', 'VP/Loan Officer at Union Home Mortgage Corp.', 'Union Home Mortgage Corp.', '[{"company":"Union Home Mortgage Corp.","company_id":null,"location":"400 Northpointe Circle, Suite 201, Seven Fields, PA 16046","positions":[{"description":"My goal is to help every customer achieve their ultimate dream of home ownership, and to advise them of the best possible financing plan to get there. I preapprove them up front before they start looking for a home, then guide them through the process till the end. And if down the road, after the purchase, a better option with rates, etc. comes up, I can assist them in refinancing. This is a life long goal for both my customers and me. My goal is to help every customer achieve their ultimate dream of home ownership, and to advise them of the best possible financing plan to get there. I preapprove them up front before they start looking for a home, then guide them through the process till the end. And if down the road, after the purchase, a better option with rates, etc. comes up, I can assist them in refinancing. This is a life long goal for both my customers and me.","duration":"May 2001 - Present 20 years 7 months","duration_short":"20 years 7 months","end_date":"Present","start_date":"May 2001","subtitle":"Union Home Mortgage Corp.","title":"VP/Loan Officer"}],"url":""},{"company":"Dollar Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2000 May 2001 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2001","start_date":"Apr 2000","subtitle":"Dollar Bank","title":"Loan Officer"}],"url":""},{"company":"Norwest Mortgage","company_id":null,"location":"","positions":[{"description":"","duration":"May 1993 Apr 2000 7 years","duration_short":"7 years","end_date":"Apr 2000","start_date":"May 1993","subtitle":"Norwest Mortgage","title":"Loan Officer"}],"url":""}]', '["Tom Cosentino “Gloria is a tremendous value to anyone she touches. Incredibly loyal, personable and intelligent she strives to make anyone\'s life she touches better. We are incredibly blessed to have her on our team.”","Kim Billing “Gloria, Is one of the hardest working loan originators I work with, She gets consistent results with our clients when obtaining a mortage. If Gloria says they are preapproved we know that our deal will close! She is truely one of the best in her field.”"]'] User: ['Dianne Crosby', 'Dianne begins every loan with a meeting to understand the details of your financial needs. "I will give you rates without requesting a single piece of financial information from you because there\'s nothing more personal than your finances,” Dianne states. She understands local market dynamics, with an ability to rush pre-approvals and to close your loan quickly to give you the most competitive offer. An integral member of your real estate investment team, Dianne is a trusted independent lender.', 'Area Manager/VP of Mortgage Lending at Guaranteed Rate – NMLS #304682', 'Guaranteed Rate', '[{"company":"Guaranteed Rate","company_id":"guaranteed-rate","industry":"Financial Services","location":"Berkeley, CA and Oakland, CA","positions":[{"description":"Dianne brings her experience in mortgage lending to one of the nation\'s largest mortgage banks so that her clients and referral partners will have a wide array of loan options, low rates, an opportunity to apply via the world\'s first digital mortgage and the speed and transparency demanded by today\'s home buyers and real estate investors. Dianne Crosby - NMLS #304682Guaranteed Rate, Inc. NMLS 2611 3940 N. Ravenswood Ave., Chicago, IL 60613 NMLS ID: 2611 • (866) 934-7283 • rate.com","duration":"Dec 2015 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"Dec 2015","subtitle":"Guaranteed Rate","title":"Area Manager/VP of Mortgage Lending at Guaranteed Rate – NMLS #304682"}],"url":"https://www.linkedin.com/company/guaranteed-rate"},{"company":"RPM Mortgage Inc","company_id":"rpm-mortgage-inc","location":"Orinda, CA","positions":[{"description":"As an Executive Loan Advisor with RPM (aka LaSalle Financial until 2012), Dianne consistently received top honors with annual volume topping $138,000,000 in 2015. She served both home buyers, real estate investors and clients looking for an opportunity to refinance their homes. Dianne believes in a consultative approach when discussing mortgage finance. She became a national speaker and educator, reaching out to other mortgage professionals across the country.","duration":"Nov 2012 Dec 2015 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2015","start_date":"Nov 2012","subtitle":"RPM Mortgage Inc","title":"Executive Loan Advisor"}],"url":"https://www.linkedin.com/company/rpm-mortgage-inc"},{"company":"LaSalle Mortgage Services","company_id":"lasalle-mortgage-services","location":"","positions":[{"description":"As a Senior Loan Consultant at LaSalle Financial Services, Dianne closed more than $80 million annually in residential, vacation and investment property transactions.DRE# 01348308NMLS# 304682","duration":"Mar 2004 Nov 2012 8 years 9 months","duration_short":"8 years 9 months","end_date":"Nov 2012","start_date":"Mar 2004","subtitle":"LaSalle Mortgage Services","title":"Senior Loan Consultant"}],"url":"https://www.linkedin.com/company/lasalle-mortgage-services"},{"company":"Foundation for Personal Financial Education","company_id":null,"location":"","positions":[{"description":"East Bay, CA ChapterOur goal is to introduce keys to a successful financial future by helping individuals identify and qualify their personal and family financial planning needs. As a team of professionals in this national non-profit, we conduct free educational workshops at regional businesses on a variety of topics from Retirement to Estate Planning.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Foundation for Personal Financial Education","title":"Instructor"}],"url":""},{"company":"Holmgren & Associates","company_id":"holmgren-&-associates","location":"","positions":[{"description":"Dianne closed over $44 million in loan transactions in 2003.","duration":"Aug 2002 Mar 2004 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2004","start_date":"Aug 2002","subtitle":"Holmgren & Associates","title":"Loan Consultant"}],"url":"https://www.linkedin.com/company/holmgren-&-associates"}]', '["“Dianne is among the most knowledgeable and professional mortgage planners I have had the pleasure to work with. Her attention to detail and willingness to implement new ideas is truly impressive.”","“My wife and I bought our first house with a mortgage through Dianne, and we couldn\'t have asked for a better experience. She is incredibly responsive and highly professional, and got us a great rate to boot! Buying your first home can be a stressful process, but Dianne and her team made the mortgage aspect as painless as possible.”"]']### Assistant: The agent's job is to assist customers in achieving their ultimate dream of home ownership and advising them on the best financing plan, while the user is reaching out to the agent because they need to rush pre-approval and close their loan quickly for a competitive offer.
### Human: Agent: ['Anthony J Archer', 'A visionary, futurist mindset entrepreneur and thought leader with multiple industries experience. Anthony creates business strategies with a focus on moral, ethical and social responsibility. Not content to just ‘play the game’, he is tenacious in his determination to change it. The approach is to use his unique and holistic perception of economics, politics, human behavior and technology to provoke, adapt and improve our planet, making commerce a force for good that will result in improved and more sustainable lives for future generations.A Singularity University Executive Graduate, Anthony is driven by a very tangible personal goal of positively impacting the lives of 1 Billion+ human beings through innovation, and execution, of exponential ideas.Anthony firmly believes that in a world desperately needing sustainable solutions, the onus is upon us to make history!', 'Principal Owner of Multiple Vertically Integrated Sustainable Businesses', 'Primal Group', '[{"company":"Primal Group","company_id":"primal-group","industry":"Investment Management","location":"","positions":[{"description":"The Primal Group of Companies is dedicated to establishing itself as a lead organization, driving change to create a more tenable future for our planet by ensuring; environment protection, social responsibility and value-creation, for generations to come.A world beset with new challenges requires innovative thinking and a more imaginative approach. Sustainable businesses will be the only survivors in a world with rising environmental challenges, public awareness and accountability.Specialists in emerging markets, the Primal Group focuses on the solutions needed to sustain a global population racing away to over 10 billion by 2050. By focusing on the Primal needs of man, our aim is to generate financial success alongside a positive global impact.In a world demanding and deserving of higher social responsibility, sustainable business will ensure a more conscientious and profitable future for us all.","duration":"Feb 2012 - Present 9 years 6 months","duration_short":"9 years 6 months","end_date":"Present","start_date":"Feb 2012","subtitle":"Primal Group","title":"Chairman & CEO"}],"url":"https://www.linkedin.com/company/primal-group"},{"company":"Unique Management","company_id":null,"location":"","positions":[{"description":"Founded in 2011, Unique is a professional plantation management company focusing on agricultural projects in Brazil. Experts in ethical and sustainable plantation management, the team oversees the production of secure commodities on prime agricultural land.","duration":"Feb 2011 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Feb 2011","subtitle":"Unique Management","title":"Principal Owner"}],"url":""}]', '["“Through TCAD\'s construction and facilities management work in the UAE we were connected with Anthony and subsequently co-opened a branch of the LIQUID in Moscow Russia. Anthony is unique in his attitude and vision of where he and his company need to be. I was impressed by his quest for learning which was only equaled by his determination to impart his knowledge to his subordinates to constantly drive and motivate them to achieve the standards he benchmarked for their success which ultimately secured satisfaction for his clients.”","“Anthony is a personable and has an excellent knowledge of markets and opportunities in Brazil.”"]'] User: ['Mychal Frelix, MBA', 'My mission is clear - build a scalable tech platform for change and empower our youth. What I am passionate about: - Using technology to create change - Creating resources for our youth - Social justice and opportunity creation', 'Co-Founder/Chief Revenue Officer & CTO at TurnSignl', 'TurnSignl', '[{"company":"TurnSignl","company_id":"turnsignl","industry":"Information Technology and Services","location":"Minnesota, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Oct 2020","subtitle":"TurnSignl","title":"Chief Revenue Officer & CTO"}],"url":"https://www.linkedin.com/company/turnsignl"},{"company":"Foreshadow","company_id":"foreshadowstp","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Foreshadow","title":"Co-Founder & Vice President"}],"url":"https://www.linkedin.com/company/foreshadowstp"},{"company":"Sony Electronics","company_id":"sony-electronics","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"I help businesses deliver unified communication and distribute content to their customers and employee by leveraging Sony Professional Electronic products.Products and Solutions:- Cloud-based and on-premise digital signage for corporate, retail, and corporate environments- Meeting room software- 4K Pro Bravia Displays- Laser, lamp, and short-throw projectors- Network and video security cameras I help businesses deliver unified communication and distribute content to their customers and employee by leveraging Sony Professional Electronic products.Products and Solutions:- Cloud-based and on-premise digital signage for corporate, retail, and corporate environments- Meeting room software- 4K Pro Bravia Displays- Laser, lamp, and short-throw projectors- Network and video security cameras","duration":"Mar 2019 Oct 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2020","start_date":"Mar 2019","subtitle":"Sony Electronics","title":"Enterprise Accounts - U.S. Midwest"}],"url":"https://www.linkedin.com/company/sony-electronics"},{"company":"ECi Software Solutions","company_id":"eci-software--solutions","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"I help my clients best leverage ECi Manufacturing software solutions to achieve their manufacturing goals and better business outcomes. Taking a customer first approach, we advise clients and provide solutions for, but not limited to:- Cloud Hosting- ERP- CRM- Business Activity Monitoring- Quality for ISO and ASI- Payroll and Accounting- Mobility and Data Collection- BOM Import- EDI- Hardware and Software Procurement (Servers, Microsoft licensing, Scanners, Printers)","duration":"Nov 2017 Feb 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2019","start_date":"Nov 2017","subtitle":"ECi Software Solutions","title":"Regional Sales Executive (Manufacturing Division)"}],"url":"https://www.linkedin.com/company/eci-software--solutions"},{"company":"Softchoice","company_id":"softchoice","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"As an IT Solutions Consultant, I help my clients best leverage IT hardware & software solutions to achieve their corporate goals and better business outcomes. Taking a vendor agnostic approach, and through our vast network of partners and resources - we advise clients and provide solutions for, but not limited to: - Cloud computing - Microsoft technologies and licensing agreements - Data center infrastructure - Disaster recovery and backup strategy - Networking and unified communications - Virtualization strategy - Security and mobile device management - IT asset management - Hardware and software procurement","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Softchoice","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/softchoice"},{"company":"Tyco Integrated Security","company_id":"tyco-integrated-security","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"I help businesses mitigate security challenges that pose a threat to the productivity and profitability of their enterprise.By using the latest physical security technology, I work with my clients to develop a complete solution that goes beyond the components and devices we install, providing my customers with a holistic solution that provides tangible benefits long after the equipment has been configured.Prior to implementing any new system, service, or solution, each of my clients undergoes a comprehensive Security Review that centers around three fundamental concepts: · Risk Management· Loss Prevention· Business Operational ManagementOnce the client and I have identified areas of concern, we work together with multiple stakeholders in the organization (Human Resources, IT, Facilities) to create a solution that builds value across the enterprise, and provides a measurable return on investment.","duration":"Jan 2014 Apr 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2016","start_date":"Jan 2014","subtitle":"Tyco Integrated Security","title":"Account Executive"}],"url":"https://www.linkedin.com/company/tyco-integrated-security"}]', '["Jeffrey Kostuch “Working with Mychal as an inside rep covering the Minnesota territory was one of my favorite experiences. During our one on ones and meetings, Mychal was always eager to learn about my role, and teach me about his Account Executive position so that we could work better as a team. From day one Mychal always had a very professional and affable attitude, and it was my pleasure to be a part of the same team. I have no doubt that he will be a great team member and asset to any employer.”","Adam Gellman “Mychal is a tremendously driven individual who has invested a ton of time in developing his skills and assisting his customers achieve their goals. His experience and knowledge would be an asset to any organization. ”"]']### Assistant: The agent's job is to create sustainable businesses and provoke positive global impact, today the user is reaching out to the agent because they need assistance in leveraging technology to create resources for the youth and drive social justice and opportunity creation.
### Human: Agent: ['Tianchen Zhong', 'Team player software engineer with a can-do attitude, phenomenal time management skills, and a strong user focus.personal blog: www.tczhong.com', 'Be a better version of myself.', 'Facebook', '[{"company":"Facebook","company_id":"facebook","industry":"Internet Publishing","location":"Menlo Park, California, United States","positions":[{"description":"Working at Ads Machine Learning PE team.Give people the power to build community and bring the world closer together. Working at Ads Machine Learning PE team.Give people the power to build community and bring the world closer together.","duration":"Jul 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Facebook","title":"Production Engineer"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Carnegie Mellon University School of Computer Science","company_id":"cmuscs","location":"Greater Pittsburgh Area","positions":[{"description":"Cloud Computing (15619) and Advanced Cloud Computing (15719) Teaching Assistant Cloud Computing (15619) and Advanced Cloud Computing (15719) Teaching Assistant","duration":"Aug 2018 May 2019 10 months","duration_short":"10 months","end_date":"May 2019","start_date":"Aug 2018","subtitle":"Carnegie Mellon University School of Computer Science","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/cmuscs"},{"company":"Walmart","company_id":"walmart","location":"Fayetteville, Arkansas Area","positions":[{"description":"- Developed a front-end web uI that will allow a developer to define a daily schedule for scaling the CosmosDB RUs- Incorporated and enforce the Role Based Access (RBAC), as defined on the Azure Portal, to only allow authorized users to change the scaling schedule.- Designed and Implemented RESTful API and a highly scalable backend that can manage autoscaling of 1000\'s CosmosDB instance with Azure Web App, CosmosDB, Functions, Event Hubs.- Included logic so that the CosmosDB performance is taken into account while making scaling decisions.- Won third prize in Walmart Codeception Hackathon with implementing Java backend for a location focused social media platform for Walmart associates.","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Walmart","title":"Software Engineer Internship"}],"url":"https://www.linkedin.com/company/walmart"},{"company":"Carnegie Mellon University","company_id":"carnegie-mellon-university","location":"Greater Pittsburgh Area","positions":[{"description":"- Created three homework for Unstructured Data Mining courses, using gensim and Keras to analyze Amazon Review datasets.- Implemented LDA, Word2Vec, Doc2Vec, CNN, LSTM, RNN character generated Model in Python.- Graded homework and answered students questions. - Created three homework for Unstructured Data Mining courses, using gensim and Keras to analyze Amazon Review datasets.- Implemented LDA, Word2Vec, Doc2Vec, CNN, LSTM, RNN character generated Model in Python.- Graded homework and answered students questions.","duration":"Jan 2018 May 2018 5 months","duration_short":"5 months","end_date":"May 2018","start_date":"Jan 2018","subtitle":"Carnegie Mellon University","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/carnegie-mellon-university"},{"company":"Intel Corporation","company_id":"intel-corporation","location":"Shanghai","positions":[{"description":"• Assisted to develop and maintain LPSS(Low Power Sub-System) driver testing code in C#, finishing Cannonlake\'s driver pre-alpha release.• Collaborated with security team to develop a demo for proof of concept of secure container with HTML5 and Docker.• Authored detailed, technical documentation for Multi-tester and got good feedback from colleagues. • Assisted to develop and maintain LPSS(Low Power Sub-System) driver testing code in C#, finishing Cannonlake\'s driver pre-alpha release.• Collaborated with security team to develop a demo for proof of concept of secure container with HTML5 and Docker.• Authored detailed, technical documentation for Multi-tester and got good feedback from colleagues.","duration":"Jul 2016 Dec 2016 6 months","duration_short":"6 months","end_date":"Dec 2016","start_date":"Jul 2016","subtitle":"Intel Corporation","title":"Software validation internship"}],"url":"https://www.linkedin.com/company/intel-corporation"}]', '["Ciby Oommen “I had the pleasure of hosting Tianchen as our summer intern this year on one of my teams. He is extremely dedicated and focused. He is also self driven and was able to accomplish his objectives with very little direction. He seems to love all things technology. Tianchen and some of his friends participated in a hackathon and won a prize for their submission. They were the only intern team that participated! Congratulations on completing a great internship and wishing you the very best for your future. ”","Dokyun Lee “I hired Tianchen as a Teaching assistance in 2018 (Data Mining) and he has worked on creating course materials for me as well as grading and guiding students. I endorse Tianchen’s ability to give close attention to detail in all aspects of his work and his strong sense responsibility. He has strong skills in Data Mining and Python and he finished his work perfectly on time. What impressed me the most was his meeting summary email that he sent to me after each meeting even when I did not specifically asked for them. I have confidence he will go far wherever he works. ”"]'] User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to manage email marketing campaigns, and today the user is reaching out to the agent because they need assistance in optimizing their email deployment calendar and improving revenue through segmentation of their user database.
### Human: Agent: ['Raymond Byun', 'Hinge Health is pioneering digital care programs for people with chronic musculoskeletal conditions such as back or joint pain. Our market-leading technology creates a delightful participant experience by combining sensor-guided exercise therapy with personal coaching and education. Founded by Oxford and Cambridge scientists, we’ve liberated thousands from chronic pain and unnecessary surgeries, allowing them to get back to the things they love. Based in San Francisco, we’re growing fast, have raised over $35M, and are working with some of the leading employers and health plans in America. We’re also hiring. Learn more at www.hingehealth.com', 'IT Support at Hinge Health', 'Hinge Health', '[{"company":"Hinge Health","company_id":"hinge-health","industry":"Health, Wellness and Fitness","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Sep 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Sep 2018","subtitle":"Hinge Health","title":"Patient Operations Manager"}],"url":"https://www.linkedin.com/company/hinge-health"},{"company":"ATLAS Lift Tech","company_id":"atlas-lift-tech-inc-","location":"","positions":[{"description":"","duration":"May 2014 Sep 2018 4 years 5 months","duration_short":"4 years 5 months","end_date":"Sep 2018","start_date":"May 2014","subtitle":"ATLAS Lift Tech","title":"Program Manager"}],"url":"https://www.linkedin.com/company/atlas-lift-tech-inc-"}]', '["LinkedIn User “Ray is a real treasure to work with, as I have for over 2years at Hinge Health. He brings vibrant energy to any team he joins or works alongside, and has a remarkable ability to take on complex or time-intensive projects, while maintaining grace and composure. He is capable of breaking down and simplifying complicated subject matter when educating others, and is articulate and proactive in his communication. Ray\'s authentic personality and genuine kindness shines through even when he is multi-tasking, or under pressure. It has been a genuine delight to witness his professional development and transition into IT, where he is a trusted member of a small, but growing department.”","Mark Flores “Ray is one of the most naturally tech savvy people I’ve ever met-- his desk is a complex ecosystem of devices, charging towers, and wires that he’s expertly deployed help himself stay organized and effective as he served as the primary tech support for thousands of Hinge Health program participants and over 100 Hinge Health coaches, working together with both the coaches and their participants to help them make the most of their technology. He’s always willing to go the extra mile to make sure he understands the myriad of situations his participants faced, and is incredibly patient while helping people over the phone-- he also built out workflows and guides to help empower health coaches to do preliminary tech support on their end as well. What makes him stand out is his firm belief that technology is not a barrier but a portal to helping people improve their work and health lives, and his natural proclivity to support others in this regard made his move to the IT team no surprise. Our team is lucky that he’s taking his patience and persistence to help support our company internally, and I’ve no doubt he’ll continue training and empowering our team to do our best work with the tools we’ve been given.”"]'] User: ['Chloe Ng', 'I am a front end software engineer with experience in React, Node, Express, JavaScript, HTML, CSS, web design, and WordPress.', 'Software Engineer at GIBLIB', 'GIBLIB', '[{"company":"GIBLIB","company_id":"giblib","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Jun 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jun 2020","subtitle":"GIBLIB","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/giblib"},{"company":"AstroReality","company_id":"astroreality","location":"","positions":[{"description":"","duration":"Oct 2019 Dec 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2020","start_date":"Oct 2019","subtitle":"AstroReality","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/astroreality"},{"company":"DiagnosisAI","company_id":"diagnosisai","location":"","positions":[{"description":"*Develop the startup’s website using React / Gatsby*Design the logo, stickers, website, and interface mockups*Manage social media accounts*Help write a press release *Create mockup UIs for clients*Collaborate with engineers to make app *Develop the startup’s website using React / Gatsby*Design the logo, stickers, website, and interface mockups*Manage social media accounts*Help write a press release *Create mockup UIs for clients*Collaborate with engineers to make app","duration":"Nov 2016 Dec 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2019","start_date":"Nov 2016","subtitle":"DiagnosisAI","title":"Design / Marketing"}],"url":"https://www.linkedin.com/company/diagnosisai"},{"company":"Best Choice Products","company_id":"best-choice-products","location":"","positions":[{"description":"*Determined product marketing strategy*Improved product relevance by implementing SEO keywords for new search platform*Collaborated with operations team to develop program to improve manufacturing system and ensure correct shipping information for product launch*Collaborated with UX team to develop a new product taxonomy to improve user navigation. *Worked with category managers to design landing pages and collaborated with the graphic design team for themes and concepts images *Determined product marketing strategy*Improved product relevance by implementing SEO keywords for new search platform*Collaborated with operations team to develop program to improve manufacturing system and ensure correct shipping information for product launch*Collaborated with UX team to develop a new product taxonomy to improve user navigation. *Worked with category managers to design landing pages and collaborated with the graphic design team for themes and concepts images","duration":"Jul 2017 Oct 2017 4 months","duration_short":"4 months","end_date":"Oct 2017","start_date":"Jul 2017","subtitle":"Best Choice Products","title":"Product Launch Specialist"}],"url":"https://www.linkedin.com/company/best-choice-products"},{"company":"FoodNest","company_id":null,"location":"","positions":[{"description":"I helped developed the minimum viable product and website (designed logo, images, and icons) to the startup’s specifications. This retrofit system takes a picture when the fridge door opens. The user can access the latest image of their fridge by email, text, or by Android application. This minimum viable product and website allowed FoodNest to be invited to selection days for an accelerator in Europe.FoodNest, a start up funded by the European Union, provides users the ability to access and generate recipes with their current fridge inventory with the help of image recognition.","duration":"Jun 2016 Nov 2016 6 months","duration_short":"6 months","end_date":"Nov 2016","start_date":"Jun 2016","subtitle":"FoodNest","title":"Web Developer"}],"url":""},{"company":"Tegile Systems","company_id":"tegile","location":"Newark, CA","positions":[{"description":"Tegile Systems Inc. helps organizations eliminate storage silos, simplify storage management, and reduce costs by consolidating all of their workloads onto a single flash platform.* Shared events for enterprise storage users.* Used Twitter, LinkedIn, Facebook and other social sites to invite people to events for IT Professionals* Wrote posts, shortened links, identified images and posted messages.* Analyzed, and shared results with management.* Worked to improve results by re-writing ads and posting messages on different social media sites.* Managed executives social media accounts and company accounts* Created campaigns using Twitter and LinkedIn","duration":"Jun 2015 Jan 2016 8 months","duration_short":"8 months","end_date":"Jan 2016","start_date":"Jun 2015","subtitle":"Tegile Systems","title":"Social Media Marketing Intern"}],"url":"https://www.linkedin.com/company/tegile"},{"company":"Tegile Systems","company_id":"tegile","location":"Newark, CA","positions":[{"description":"Tegile Systems Inc. helps organizations eliminate storage silos, simplify storage management, and reduce costs by consolidating all of their workloads onto a single flash platform.* Corrected and updated records of product sales, and trial inventory in SalesForce.com* Ensured the accuracy of product serial number, invoice number, maintenance contract, and trial end date, etc* Worked with data on vendors using Quickbooks to ensure quality data and updated information.* Used NetSuite to reinforce data collection.* Checked to see if vendors were 1099 eligible, contacted vendors to track down information before close.","duration":"Jun 2014 Dec 2014 7 months","duration_short":"7 months","end_date":"Dec 2014","start_date":"Jun 2014","subtitle":"Tegile Systems","title":"Intern"}],"url":"https://www.linkedin.com/company/tegile"}]', '["Mikey X “Chloe is one of the best software engineers I have work with. She takes the idea from the design and turns it into something that can make it happen on both ends of the desktop and mobile to be appreciated. Also, did the research before let us know anything is possible to make it happen at her end. Chloe is a team player and always knew how to make the work more fun and exciting. She is someone that is always on the same page.”","Trenton M. “Chloe is lighting fast, proficient, and incredibly insightful in her role as a software developer. She displays lots of foresight for the future of the software industry at large. She is avid about being apart of and improving the future and being a contributing member of that development. I enjoy working with her and highly recommend her and look forward to continuing to collaborate with her in the future. ”"]']### Assistant: The agent's job is to provide IT support at Hinge Health. Today, the user is reaching out to the agent because they need assistance with a software issue related to their role as a front-end software engineer.
### Human: Agent: ['Alma C.', 'Experienced Finance Professional with a demonstrated history of working in the insurance industry. Skilled in Budget, Forecast, Scenario modeling. Strong in process improvement and innovation, Bilingual (Spanish) with a BS in Accounting from Universidad de Sonora, Mexico.', 'Sr Manager Strategic Planning and Budget at Citizens Financial Group, Inc.', 'Citizens Financial Group, Inc.', '[{"company":"Citizens Financial Group, Inc.","company_id":"rbs-citizens-financial-group","industry":"Banking","location":"Providence, Rhode Island, United States","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Citizens Financial Group, Inc.","title":"Sr Manager Strategic Planning and Budget"}],"url":"https://www.linkedin.com/company/rbs-citizens-financial-group"},{"company":"MetLife","company_id":"metlife","location":null,"positions":[{"description":"","duration":"Apr 2020 Apr 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2021","start_date":"Apr 2020","subtitle":"MetLife","title":"Senior Financial Consultant"},{"description":"","duration":"May 2018 Apr 2020 2 years","duration_short":"2 years","end_date":"Apr 2020","start_date":"May 2018","subtitle":"MetLife","title":"Sr Business Proc Consultant II, Operations Manager"},{"description":"","duration":"Oct 2017 May 2018 8 months","duration_short":"8 months","end_date":"May 2018","start_date":"Oct 2017","subtitle":"MetLife","title":"Sr Business Procedures Consultant, Operations"},{"description":"","duration":"Oct 2016 Sep 2017 1 year","duration_short":"1 year","end_date":"Sep 2017","start_date":"Oct 2016","subtitle":"MetLife","title":"Business Procedures Consultant II"},{"description":"","duration":"Feb 2016 Oct 2016 9 months","duration_short":"9 months","end_date":"Oct 2016","start_date":"Feb 2016","subtitle":"MetLife","title":"Senior Financial Analyst"},{"description":"","duration":"Jul 2013 Feb 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Feb 2016","start_date":"Jul 2013","subtitle":"MetLife","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/metlife"},{"company":"Blue Cross & Blue Shield of Rhode Island","company_id":"blue-cross-&-blue-shield-of-rhode-island","location":null,"positions":[{"description":"","duration":"May 2012 Jul 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2013","start_date":"May 2012","subtitle":"Blue Cross & Blue Shield of Rhode Island","title":"Senior Budget and Cost Analyst"},{"description":"","duration":"Aug 2011 May 2012 10 months","duration_short":"10 months","end_date":"May 2012","start_date":"Aug 2011","subtitle":"Blue Cross Blue Shield of Rhode Island","title":"Senior Cost Analyst"},{"description":"","duration":"Nov 2004 Aug 2011 6 years 10 months","duration_short":"6 years 10 months","end_date":"Aug 2011","start_date":"Nov 2004","subtitle":"Blue Cross & Blue Shield of Rhode Island","title":"Cost Accountant"}],"url":"https://www.linkedin.com/company/blue-cross-&-blue-shield-of-rhode-island"}]', '["Colleen Trahan “Alma is all around a great asset to any team. She is smart, analytical, commands strong business acumen, and brings a great attitude & personality to everything she does. My experience in working side-by-side with Alma is invaluable and I very much look forward to our paths crossing again.”","Kevin Fichter “Working with Alma for more than 4 years, I have been extremely impressed with her ability to evaluate market, competitor, operational and financial metrics within a structured framework then model current and projected performance...contributing valuable insight to the strategic decision making process. Alma is one of the best and a valuable asset to any organization. ”","Michelle Terminesi “Working with Alma has been a pleasure. She has exceptional knowledge of the finance industry, and takes initiative to continuously enhance her skills to drive business forward. Alma has impeccable time management skills, has expanded her professional portfolio during her time in Operations, and is a committed team player. ”","Felicia Surtel “Alma is a pleasure to work with! She is a great team player and is passionate about her business and her customers. Alma has tremendous technical skills and is always looking for ways to make things easier and better. I managed Alma for a few years and would love to have the opportunity to work with her again. She is reliable and loves helping the team succeed. I recommend Alma for her fantastic work, charisma and work ethic. She is great!”","Elaine Alderdice, CMA “Alma is an extremely bright and motivated individual. I have had the pleasure of working with her for a number of years in various roles in the organization. She has data analysis expertise and relates well with her peers and business partners. She is dedicated and hardworking. She invests her time into process improvement, personal learning and seeks out ways to remove steps that don\'t add value. Alma is responsive to her stakeholders and dives into challenges without hesitation.”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide financial consultation and strategic planning, and today the user is reaching out to the agent because they need assistance in optimizing their budget and forecasting for their engineering projects at Apple.
### Human: Agent: ['Ayswarya Rajagopalan', 'A Software engineer with vivid experience in validation of Silicon, SOCs , flash based PCIe SSDs and in thorough testing of APIs.Core expertise: Python ,shell and C, eMMC 5.0/5.1, Linux and Android.', 'Principal Engineer, Reliability Engineering at Western Digital', 'Western Digital', '[{"company":"Western Digital","company_id":"western-digital","industry":"Computer Hardware Manufacturing","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Western Digital","title":"Principal Engineer, Reliability Engineering"},{"description":"","duration":"Jan 2020 Jun 2020 6 months","duration_short":"6 months","end_date":"Jun 2020","start_date":"Jan 2020","subtitle":"Western Digital","title":"Principal Engineer, Firmware Validation Engineering."},{"description":"","duration":"Oct 2018 Jan 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2020","start_date":"Oct 2018","subtitle":"Western Digital","title":"Staff Engineer - Firmware Validation"}],"url":"https://www.linkedin.com/company/western-digital"},{"company":"Western Digital","company_id":"western-digital","location":null,"positions":[{"description":"","duration":"Nov 2015 Apr 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Apr 2018","start_date":"Nov 2015","subtitle":"Western Digital","title":"Staff Engineer"},{"description":"","duration":"Jul 2013 Oct 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2015","start_date":"Jul 2013","subtitle":"Western Digital","title":"Software Engineer Test"}],"url":"https://www.linkedin.com/company/western-digital"},{"company":"Intel Corporation","company_id":"intel-corporation","location":"Bangalore","positions":[{"description":"","duration":"Jul 2011 Apr 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2013","start_date":"Jul 2011","subtitle":"Intel Corporation","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/intel-corporation"}]', '["Anitha Kuberan “I worked with Ayswarya for 1 year in Sandisk. She is very keen on her career and is a valuable team worker. She is technically very sound and an awesome person to work with.”","Pruthvi Reddy “I worked with Ayswarya in WD for about 1 year. She has been an amazing mentor and great to work with. She has exceptional knowledge in Failure Analysis, RCA, Validation and is also great in scripting. Her positive attitude towards work and a zeal for learning makes it a pleasure to work with her and I\'m happy I got the chance to work with her — I hope we get to do it again !!”"]'] User: ['Donnann Johnson', 'Experienced Business Operations Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Negotiation, Business Relationship Management, Microsoft Office and Salesforce.', 'Specialist, Order Management at Dell', 'Dell', '[{"company":"Dell","company_id":"delltechnologies","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Sep 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Sep 2016","subtitle":"Dell","title":"Senior Business Operations Specialist - Remote"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"EMC","company_id":"dellemc","location":"Dallas/Fort Worth Area","positions":[{"description":"Provide support to Account Executives in booking customer orders and tracking sales credit. Represent sales teams to internal departments (Global Revenue, Accounting, Legal, Allocations/Manufacturing, Logistics/Central Traffic) to facilitate booking and shipping of orders in a timely manner.Research various items including debits/credits and tracking equipment deliveries and returns. Generate customer reports for sales including multi-year spend of customers. Review sales forecast and provide assistance with forecast hygiene. Team Lead on new quoting system testing and Super User for quoting system supporting Account team","duration":"Sep 2013 Sep 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2016","start_date":"Sep 2013","subtitle":"EMC","title":"Business Operations Specialist"}],"url":"https://www.linkedin.com/company/dellemc"},{"company":"Bank of America","company_id":"bank-of-america","location":"Richardson, Tx","positions":[{"description":"Act as a single point of contact for delinquent borrowers involved in bankruptcy/litigation/mediation and assist said borrowers in the loan modification application process. If a loan modification option is not available, assist same borrowers to find alternatives to foreclosure within Freddie Mac guidelines. Act as a single point of contact for delinquent borrowers involved in bankruptcy/litigation/mediation and assist said borrowers in the loan modification application process. If a loan modification option is not available, assist same borrowers to find alternatives to foreclosure within Freddie Mac guidelines.","duration":"Jun 2012 Sep 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2013","start_date":"Jun 2012","subtitle":"Bank of America","title":"Customer Relationship Manager"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"On Target Real Estate Team","company_id":null,"location":"","positions":[{"description":"Transaction Coordination and negotiation for real estate transactions with a focus on short sales. California Real Estate License # 01903600 Transaction Coordination and negotiation for real estate transactions with a focus on short sales. California Real Estate License # 01903600","duration":"Oct 2011 Apr 2012 7 months","duration_short":"7 months","end_date":"Apr 2012","start_date":"Oct 2011","subtitle":"On Target Real Estate Team","title":"Real Estate Professional"}],"url":""},{"company":"AIM Property Solutions","company_id":null,"location":"","positions":[{"description":"Assist broker associate with short sale transactions. Work with clients to complete and maintain short sale packages. Update real estate agents on transaction progress. Assist broker associate with short sale transactions. Work with clients to complete and maintain short sale packages. Update real estate agents on transaction progress.","duration":"Jan 2010 Oct 2011 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2011","start_date":"Jan 2010","subtitle":"AIM Property Solutions","title":"Short Sale Assistant"}],"url":""},{"company":"Talent Tree","company_id":"confident-staffing-inc","location":"","positions":[{"description":"•Provide administrative support to Director of Strategic Learning Center.•Schedule students for classes using Lawson software.•Track “loaner” textbooks in Excel spreadsheet.•Track all student payments (cash, check & credit card) and prepare spreadsheet for monthly deposit •Provide administrative support to Director of Strategic Learning Center.•Schedule students for classes using Lawson software.•Track “loaner” textbooks in Excel spreadsheet.•Track all student payments (cash, check & credit card) and prepare spreadsheet for monthly deposit","duration":"Jun 2009 Aug 2009 3 months","duration_short":"3 months","end_date":"Aug 2009","start_date":"Jun 2009","subtitle":"Talent Tree","title":"Registrar"}],"url":"https://www.linkedin.com/company/confident-staffing-inc"},{"company":"TechEd Networks, Inc","company_id":null,"location":"Roseville, CA","positions":[{"description":"• Provide administrative support to CEO/Owner, including correspondence, calendaring and travel.• Manage CEO/Owner private real estate holdings.• Prepare presentations for Board of Director meetings.• Assisted in bid preparation for potential new business. • Provide administrative support to CEO/Owner, including correspondence, calendaring and travel.• Manage CEO/Owner private real estate holdings.• Prepare presentations for Board of Director meetings.• Assisted in bid preparation for potential new business.","duration":"Sep 2008 Feb 2009 6 months","duration_short":"6 months","end_date":"Feb 2009","start_date":"Sep 2008","subtitle":"TechEd Networks, Inc","title":"Administrative Assistant"}],"url":""},{"company":"On Target Management Services","company_id":"ontarget","location":"Roseville, CA","positions":[{"description":"•Real Estate investment company specializing in investment strategies including short sale negotiations, property rehabilitation, subject-to financing and marketing real estate investment education. •Real Estate investment company specializing in investment strategies including short sale negotiations, property rehabilitation, subject-to financing and marketing real estate investment education.","duration":"Jun 2005 Sep 2008 3 years 4 months","duration_short":"3 years 4 months","end_date":"Sep 2008","start_date":"Jun 2005","subtitle":"On Target Management Services","title":"Owner"}],"url":"https://www.linkedin.com/company/ontarget"},{"company":"Raleys","company_id":"raley%27s","location":"West Sacramento, CA","positions":[{"description":"•Provide administrative support to Sr. Director of Human Resources/Labor Relations.•Developed e-format for department procedures/policy manual.•Administer Years of Service program for 16,000 employees in 3 states. Coordinate with vendor on award selection. Work with executive management to plan award presentation ceremonies.•Developed databases and reports to track Post-Accident/Reasonable Suspicion drug testing, internal investigations and DFEH claims.•Administer temporary staffing needs for all corporate offices.•Schedule meetings and manage department calendars and budgets.•Coordinate travel for staff.•Maintained MS-Access representation of project status in real time for PeopleSoft conversion •Assist HRIS analysts with basic query generation.","duration":"Aug 2000 Jun 2005 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jun 2005","start_date":"Aug 2000","subtitle":"Raleys","title":"HR Assistant III"}],"url":"https://www.linkedin.com/company/raley%27s"}]', '["Dan Lumbra “I worked with Donnie for almost eight years prior to my recent retirement in Feb, 2021. She was in a very demanding position, dealing with Type A sales executives with very demanding customers. Donnie was always available to help and most importantly get our orders processed in a timely manner. She kept us in line but did it in a friendly and professional way. We worked many long hours together at the end of quarters to get large complex deals done before cutoff. She was also helpful coordinating with other BOS folks globally for me. All in all, I would highly recommend Donnie.”","Milton Skaggs “I worked with Donnie at EMC and Dell Technologies for almost 6 years. She supported us in business options which is a very demanding and critical role at our firm. She worked with myself as well as my team members to ensure that we were always delivering the highest level of customer service. This is a very demanding job and she\'s done it with grace, humility, and a much appreciated can do attitude. It\'s my pleasure to recommend her. Most Sincerely, Milton Skaggs, Enterprise Account Executive ServiceNow.”"]']### Assistant: The agent's job is to provide technical support and assistance, and today, the agent is reaching out to the user because they need to discuss and resolve an issue with an order placed by the user at Dell.
### Human: Agent: ['Lee Pantas', 'Professional Profile: Over 25 years of achievement and increasing responsibility in leadership positions as a Naval Officer, Commercial Airline Pilot and Aviation Consultant. An innovative problem solver who possesses the ability to coordinate operations with technical personnel, team members, clients and customers.', 'Airline Pilot/ Aviation Safety Consultant', 'United Airlines', '[{"company":"United Airlines","company_id":"united-airlines","industry":"Airlines and Aviation","location":"Washington D.C. Metro Area","positions":[{"description":"Primarily fly Domestic and Global routes on the B-757/767. Recent experience on B-787. Qualified in Polar Navigation, Class II Navigation, Overwater/Oceanic Operations, Extended Range Operations (ETOPS), GPS, RNAV, and ILS/PRM Approaches, Crew Resource Management (CRM)/Threat/Error Management (TEM). Expert user of Flight Management System (FMS) capabilities (Lateral/Vertical Navigation, Cost Index flying), Aircraft Communications Addressing and Reporting System (ACARS), and Controller-Pilot Data Link Communications (CPDLC)","duration":"Jan 2015 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Jan 2015","subtitle":"United Airlines","title":"Boeing 757/767/787 Pilot"}],"url":"https://www.linkedin.com/company/united-airlines"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":"Washington, DC","positions":[{"description":"Current: Air Transport Pilot (ATP) Subject Matter Expert, BAH Program Manager for NAVTAC Task OrderPast: Strategic Planning, Program Management Support for FAA ATO Technical Operations EOSH Services (AJW-23). Aviation Taxonomy Subject Matter Expert for FAA Air Traffic Organization and (ATO) Aviation Safety Information Analysis and Sharing (ASIAS) Program Office. Founding member of FAA ATO Risk Analysis Process (RAP). Current: Air Transport Pilot (ATP) Subject Matter Expert, BAH Program Manager for NAVTAC Task OrderPast: Strategic Planning, Program Management Support for FAA ATO Technical Operations EOSH Services (AJW-23). Aviation Taxonomy Subject Matter Expert for FAA Air Traffic Organization and (ATO) Aviation Safety Information Analysis and Sharing (ASIAS) Program Office. Founding member of FAA ATO Risk Analysis Process (RAP).","duration":"Jan 2012 Jul 2020 8 years 7 months","duration_short":"8 years 7 months","end_date":"Jul 2020","start_date":"Jan 2012","subtitle":"Booz Allen Hamilton","title":"Lead Associate"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"TASC, Inc.","company_id":"engilityformerlytasc","location":"Washington, DC","positions":[{"description":"Provide System Safety Support to FAA En Route and Oceanic (AJE) Provide System Safety Support to FAA En Route and Oceanic (AJE)","duration":"Feb 2011 Dec 2011 11 months","duration_short":"11 months","end_date":"Dec 2011","start_date":"Feb 2011","subtitle":"TASC, Inc.","title":"System Safety Lead"}],"url":"https://www.linkedin.com/company/engilityformerlytasc"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":"Herndon, Virginia","positions":[{"description":"Provided Safety Support to FAA Office of Air Traffic Quality Assurance (AJS-3). Provided Safety Support to FAA Office of Air Traffic Quality Assurance (AJS-3).","duration":"Sep 2009 Feb 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2011","start_date":"Sep 2009","subtitle":"Booz Allen Hamilton","title":"Associate"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"United Airlines","company_id":"united-airlines","location":null,"positions":[{"description":"Boeing 757/767, 737, 727, Airbus 319/320 - Coordinate actions of up to a dozen crewmembers to provide flight safety, optimum customer service and efficient completion of worldwide flight operations. Extensive International experience. Expert in FMS (Flight Management System) utilization. Familiar with FOQA and ASAP programs.","duration":"Nov 1999 Sep 2009 9 years 11 months","duration_short":"9 years 11 months","end_date":"Sep 2009","start_date":"Nov 1999","subtitle":"United Airlines","title":"Flight Officer"},{"description":"Selected to instruct UAL\'s Security Course in the wake of the September 11th attacks. The course highlighted all aspects of aviation security including Security Screening Procedures, Ground Safety, Crew Coordination and Responsibilities, Inflight Safety and Cockpit Defense.","duration":"Mar 2002 Aug 2002 6 months","duration_short":"6 months","end_date":"Aug 2002","start_date":"Mar 2002","subtitle":"United Airlines","title":"Security Trainer/Safety Specialist"}],"url":"https://www.linkedin.com/company/united-airlines"},{"company":"Merrill Lynch","company_id":"merrilllynch","location":"Princeton, New Jersey","positions":[{"description":"Earned Series 7 and Series 63 Securities Licenses. Managed multiple personal and corporate accounts. Earned internal Certified Financial Manager designation. Earned Series 7 and Series 63 Securities Licenses. Managed multiple personal and corporate accounts. Earned internal Certified Financial Manager designation.","duration":"Jul 2003 Jan 2006 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2006","start_date":"Jul 2003","subtitle":"Merrill Lynch","title":"Financial Advisor"}],"url":"https://www.linkedin.com/company/merrilllynch"},{"company":"U.S. Navy, Training Squadron SIX","company_id":null,"location":"Whiting Field NAS, Milton, FL","positions":[{"description":"Quarterbacked the overall safety program for Training Squadron SIX. Orchestrated highly popular quarterly safety seminars for over 250 personnel. Directed a vigorous Hazard Reporting system to identify potential threats to safety. Published a series of \\"Safety-Grams\\" for Instructor Pilots and Student Naval Aviators. Conducted quarterly Safety Audits to ensure SMS controls were effective. Curriculum Manager - Handpicked by CNATRA (Chief of Naval Air Training) to manage the \\"Familiarization Stage.\\" Developed and assembled curriculum content. Oversaw the integration of Computer-Based training (CBT). Ensured standardization by flying with instructors and students across the five fixed-wing training squadrons under my purview.Flight Duty Officer - Qualified to run the Training Squadron SIX Daily Flight Schedule on a rotating-watch basis. Responsible for overseeing sortie completion based on safety, weather and training priority considerations.","duration":"Jun 1996 Sep 1999 3 years 4 months","duration_short":"3 years 4 months","end_date":"Sep 1999","start_date":"Jun 1996","subtitle":"U.S. Navy, Training Squadron SIX","title":"Aviation Safety Officer"}],"url":""},{"company":"U.S. Navy, Patrol Squadron FORTY-FIVE","company_id":null,"location":"NAS Jacksonville, FL","positions":[{"description":"Selected by Patrol Squadron FORTY-FIVE leadership to attend the prestigious Aviation Safety Officer\'s Course at the Naval Postgraduate School so I could return and lead the squadron\'s Aviation Safety efforts. As the Commanding Officer\'s direct representative in matters of aviation safety, my duties included coordinating quarterly Safety \\"Standdowns\\" and Safety Audits for aircrew and maintenance personnel, publishing Hazard Reports (HAZREPs) and promulgating them up the chain-of-command, representing the squadron at the NAS Jacksonville Base Safety Council, attending Human Factors Boards, Field Naval Aviator Evaluation Boards (FNAEB) and Department Head meetings.Command Duty Officer - Responsible for the proper operation of the squadron in the absence of the Commanding Officer. Typical duties included ensuring mission prioritization, Emergency Action Drills, approving leave requests and changes to the daily flight schedule.","duration":"Nov 1992 May 1996 3 years 7 months","duration_short":"3 years 7 months","end_date":"May 1996","start_date":"Nov 1992","subtitle":"U.S. Navy, Patrol Squadron FORTY-FIVE","title":"Aviation Safety Officer"}],"url":""},{"company":"Patrol Squadron THIRTY","company_id":null,"location":"","positions":[{"description":"","duration":"1992 1992 less than a year","duration_short":"less than a year","end_date":"1992","start_date":"1992","subtitle":"Patrol Squadron THIRTY","title":"Naval Aviator (pre-Fleet Squadron)"}],"url":""},{"company":"Naval Aviation Training Command","company_id":null,"location":"NAS Corpus Christi, TX","positions":[{"description":"","duration":"1990 1992 2 years","duration_short":"2 years","end_date":"1992","start_date":"1990","subtitle":"Naval Aviation Training Command","title":"Student Naval Aviator"}],"url":""}]', '["LinkedIn User “Lee is a true professional in his approach to projects. He is an excellent communicator who is very organized, methodical, and seeks all information and points of view from participants. He is adept and synthesizing the critical elements of an initiative and focusing on them for maximum leverage. Lee is very approachable and easy to work with making him an excellent team player.”","David Emanuel “I had the great pleasure to work with Lee while at Booz Allen Hamilton. We worked very closely on a number of different projects but the most memorable of Lee’s work was for the FAA Office of Safety. Lee was instrumental in supporting their risk analysis program (RAP) he was able to use his past experience to bring reality to bare on current high risk issues. He was also instrumental in creating a future state for the office in order for it to grow and be sucessful. His dedication to the client and the product always impressed me and I hope to work with him again in the future.”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to analyze business processes and requirements, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a supply chain optimization project.
### Human: Agent: ['Chelsey Crowe', "I currently oversee Atrium's Boston office. We specialize in staffing temporary and direct hire talent in Massachusetts within the following areas: -Real Estate -Administrative Support -Finance and Accounting -Scientific Feel free to contact me if you are looking for a new opportunity or if you need help staffing talent within your organization! ccrowe@atriumstaff.com 617-275-2293- direct line Founded in NYC in 1995, Atrium is a premier woman-owned talent solutions firm servicing client locations around the United States. Atrium has distinguished itself since its inception with its humanistic approach to staffing, and its sound strategic partnering with clients. Atrium has grown its expertise over the years including: Office Support, Creative, Finance, IT, Healthcare, Scientific, and Fashion and Retail. We have expanded our operation to reflect this diversification, and now have offices in New York, New Jersey, Boston, San Francisco, LA, and Atlanta.", 'Managing Director at Atrium', 'Atrium', '[{"company":"Atrium","company_id":"atrium-staffing","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Atrium","title":"Managing Director | Boston"},{"description":"","duration":"Dec 2018 Jan 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jan 2021","start_date":"Dec 2018","subtitle":"Atrium","title":"Division Director | Boston"},{"description":"","duration":"Apr 2018 Dec 2018 9 months","duration_short":"9 months","end_date":"Dec 2018","start_date":"Apr 2018","subtitle":"Atrium","title":"Division Manager I New York City"},{"description":"","duration":"Sep 2016 Apr 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2018","start_date":"Sep 2016","subtitle":"Atrium Staffing","title":"Talent Director I New York City"},{"description":"","duration":"May 2016 Sep 2016 5 months","duration_short":"5 months","end_date":"Sep 2016","start_date":"May 2016","subtitle":"Atrium Staffing","title":"Talent Manager I New York City"},{"description":"","duration":"Sep 2014 Apr 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2016","start_date":"Sep 2014","subtitle":"Atrium Staffing","title":"Recruiter I New York City"}],"url":"https://www.linkedin.com/company/atrium-staffing"},{"company":"Ted Baker","company_id":null,"location":"Sales Manager","positions":[{"description":"-Ensured that sales plans are met within the day, week, month-Trained associates in product knowledge, visuals, and sales plans-Implemented clientele strategies to grow business-Helped maintain store operations -Created brand seminars to share with other departments to increase sales-Planned in store clientele events to drive business sales -Ensured that sales plans are met within the day, week, month-Trained associates in product knowledge, visuals, and sales plans-Implemented clientele strategies to grow business-Helped maintain store operations -Created brand seminars to share with other departments to increase sales-Planned in store clientele events to drive business sales","duration":"Sep 2013 Sep 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2014","start_date":"Sep 2013","subtitle":"Ted Baker","title":"Ted Baker"}],"url":""},{"company":"Uniqlo","company_id":"uniqlo","location":"Greater New York City Area","positions":[{"description":"• Retail management of 5th Avenue Global Flagship Store• Worked internationally in Tokyo, Japan• Conducted sales analysis, planning and allocation of store operations • Retail management of 5th Avenue Global Flagship Store• Worked internationally in Tokyo, Japan• Conducted sales analysis, planning and allocation of store operations","duration":"Jun 2012 Aug 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2013","start_date":"Jun 2012","subtitle":"Uniqlo","title":"Universal Management Program"}],"url":"https://www.linkedin.com/company/uniqlo"},{"company":"rock paper scissors, inc.","company_id":"rock-paper-scissors-inc.","location":"Bloomington, Indiana Area","positions":[{"description":"• Created online press kits for artists• Updated company website• Organized project tasks for publicists • Created online press kits for artists• Updated company website• Organized project tasks for publicists","duration":"Jan 2012 Apr 2012 4 months","duration_short":"4 months","end_date":"Apr 2012","start_date":"Jan 2012","subtitle":"rock paper scissors, inc.","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/rock-paper-scissors-inc."}]', '["Danielle Breen “Chelsey is a wonderful leader on the Boston team. She takes the time to learn what motivates each individual that reports to her and tailors her leadership style to bring out the best in everyone. She consistently leads by example and values feedback from everyone around her. On her team you are able to try new strategies and are given the chance to really learn where your individual strengths lie. When you are working under Chelsey you truly feel like your manager is invested in your career and has your best interest at heart. ”","Madison Wallace “Chelsey is fantastic! She is one of the best managers I’ve had and continues to be an inspiring mentor. She was a pleasure to work for and our team always felt supported and personally invested in with her as our fearless leader. She is notorious for leading by example, being calm under pressure and the ultimate cheerleader. Any team would be lucky to have her!”"]'] User: ['Sam Harris', 'I work with companies that are ready to launch new campaigns.', 'Sales & Marketing Manager at Jim Snead Ford', 'Jim Snead Ford', '[{"company":"Jim Snead Ford","company_id":"jim-snead-ford","industry":"Retail","location":"Waynesboro, Virginia, United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Jim Snead Ford","title":"Sales & Marketing Manager"}],"url":"https://www.linkedin.com/company/jim-snead-ford"},{"company":"Harris Creative Studio","company_id":null,"location":"Weyers Cave, Virginia Area","positions":[{"description":"Artist, Painter, Photographer, Story Teller Artist, Painter, Photographer, Story Teller","duration":"Jul 2004 - Present 17 years 7 months","duration_short":"17 years 7 months","end_date":"Present","start_date":"Jul 2004","subtitle":"Harris Creative Studio","title":"Artist"}],"url":""},{"company":"Converge Local","company_id":"convergelocal","location":"","positions":[{"description":"","duration":"Aug 2017 Apr 2020 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2020","start_date":"Aug 2017","subtitle":"Converge Local","title":"Director Of Sales Marketing"}],"url":"https://www.linkedin.com/company/convergelocal"},{"company":"Jim Snead Ford","company_id":null,"location":"2401 W. Main St Waynesboro, Va 22980","positions":[{"description":"Sales, Customer Satisfaction, Team Building, Generating Leads, Product Specialist, Customer Management, Parts & Service Liaison, Inventory Management, Financial Management, Loyalty & Retention, Conquest & Lead Acquisition, Subject Matter Expert Sales, Customer Satisfaction, Team Building, Generating Leads, Product Specialist, Customer Management, Parts & Service Liaison, Inventory Management, Financial Management, Loyalty & Retention, Conquest & Lead Acquisition, Subject Matter Expert","duration":"May 2012 Jul 2017 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jul 2017","start_date":"May 2012","subtitle":"Jim Snead Ford","title":"Sales Lead & Financial Manager"}],"url":""},{"company":"CenturyLink","company_id":"centurylink","location":"Charlottesville, Virginia Area","positions":[{"description":"Sales, Generating Leads, Product Specialist, Customer Management, Engineering Liaison Sales, Generating Leads, Product Specialist, Customer Management, Engineering Liaison","duration":"Aug 2007 May 2012 4 years 10 months","duration_short":"4 years 10 months","end_date":"May 2012","start_date":"Aug 2007","subtitle":"CenturyLink","title":"Sales"}],"url":"https://www.linkedin.com/company/centurylink"}]', '["Jace Brady “Sam is an incredibly knowledgeable and personable salesman who took the time to listen to my needs for a vehicle and found me the perfect car. He expertly explained the details about the car and the process of purchasing so that I was very comfortable in making my decision. I have recommended his services to friends and family because of my positive experience. ”","Joseph Anderson ““I had the privilege of working with Sam Harris at Embarq Commutation Sales Team for over a year. Sam is outgoing, very driven, and very knowledgeable when it comes to his passion or his work he’s always ready to put in the time to complete the task no matter the challenges. With his creative mind Sam’s analytical skills and ability to work outside the box changes the team’s whole aspect allowing them to see things differently. Sam taught me a lot and will be wonderful asset to any organization”. ”"]']### Assistant: The agent's job is to oversee a staffing firm's Boston office, and today, the agent is reaching out to the user because they need assistance with launching new marketing campaigns for their company.
### Human: Agent: ['Daniel Scher', 'Disruptive thinker and creative storyteller with a passion for solving unexplored opportunities. Product, strategy and analytics expert.', 'Product + Analytics Manager at Google', 'Google', '[{"company":"Google","company_id":"google","industry":"Internet","location":null,"positions":[{"description":"- Proposed and led a first of its kind analytical modeling initiative focused on utilizing Machine Learning and Natural Language Processing to predict the inter-relationships among brand health, leading funnel indicators and business outcomes.- Owned the business strategy, partnerships and socialization of our findings and successfully presented the results to 25+ cross functional teams and leaders by understanding the unique business applications of our partners and by simplifying the analytical complexity.- Advised cross-functional product teams and executives on how to effectively position product features and prioritize roadmaps.- Led contract negotiations and the restructuring of Google’s largest consumer research program which measures user satisfaction, trust and privacy across products, markets and platforms. - Partnered with UX and Engineering to lead the incorporation of Google’s brand health consumer research into a cross-product analysis tool, leveraged by over 50% of Googlers.- Collected, organized and modeled large datasets using BigQuery, SQL and Tableau to enable creative storytelling which was leveraged to present to Product and Marketing leadership.- Led technical redesign of Google’s internal consumer qualitative and quantitative research tools and implemented programmatic feature enhancements to streamline company wide OKR’s and reduce reporting time by 50%.- Owned global strategy around key partnerships and drove cross-functional partners to understand the importance of brand perception.","duration":"Apr 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Google","title":"Product + Analytics Manager"},{"description":"- Led business operations and product development for an internal sales tool used by the entire sales organization of 13K Sales Googlers across 15+ Orgs. - Analyzed and aggregated large data sets to present quarterly sales bonus results/exceptions to executive leadership while providing strategic insights and go-to-market recommendations that aligned with Google’s priorities.- Managed the product development cycle, including prototyping designs and coordinating production, rollout and training.- Conceptualized and deployed product features to reduce quarterly processing time by 75%.- Led a build or buy analysis and orchestrated collaboration across 10+ cross-functional organizations to help lead the design of a future state solution.- Liaised between executive management and the sales organization to implement effective changes and revitalize market growth with an emphasis on automation.- Directed and managed day-to-day operations of 7 individuals focused on attainment of key business metrics, customer satisfaction and turnaround time.- Implemented and managed a tool that provided guidance and insights to senior leaders across GBO, Compensation, People Operations, and Sales Finance to summarize the global impact and corresponding cost of Brand Safety.- Identified dependencies and automated a method to assign targets/quotas to sellers to achieve greater than 99% payment accuracy.","duration":"Jan 2016 Mar 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2019","start_date":"Jan 2016","subtitle":"Google","title":"Product Operations and Business Lead"}],"url":"https://www.linkedin.com/company/google"},{"company":"Mediqly","company_id":null,"location":"","positions":[{"description":"- Founded an internet technology startup aimed to simplify the healthcare experience for clinicians and patients by leveraging estimated service costs, existing EHR’s and integrated appointment booking. - Leveraged deep analytical insights and customer research to understand the needs of patients, providers and payers.- Created a pricing model that leveraged the Healthcare Common Procedure Coding System (HCPCS) and paired this with anonymized datasets from a top five health system to test accuracy and consistency while remaining HIPAA compliant.- Developed the go-to-market strategy and product roadmap.","duration":"Feb 2014 Dec 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2015","start_date":"Feb 2014","subtitle":"Mediqly","title":"Founder - CEO and Head of Product"}],"url":""},{"company":"Navigant","company_id":"navigant","location":"Greater Chicago Area","positions":[{"description":"- Assisted healthcare and pharmaceutical organizations in strategic business development, go-to-market strategy, pricing strategies and data infrastructure efficiency.- Helped leaders understand how to effectively manage the Revenue Cycle through Clinical Documentation, Patient Access, and System Integration.- Devised, deployed and monitored processes to boost long-term business success and increase long-term profit levels 21%.- Oversaw operations, including accounting, budgeting, expenditures and financial reporting/modeling during an acquisition.- Developed proprietary performance metrics derived from raw company data to track improvements in organizational efficiency.- Conducted detailed technical and analytical review of merger and acquisition deals for a large health system and presented the findings to executive leadership teams.- Utilized and implemented EHR (Electronic Health Records) systems to manage and confirm patient data, such as insurance, demographic and medical history information.- Liaised between senior management and clinicians to implement effective changes and revitalize market growth post merger.","duration":"Jun 2011 Dec 2015 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2015","start_date":"Jun 2011","subtitle":"Navigant","title":"Managing Consultant"}],"url":"https://www.linkedin.com/company/navigant"},{"company":"Cleveland Clinic","company_id":"cleveland-clinic","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"The Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. The Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education.","duration":"May 2010 Aug 2010 4 months","duration_short":"4 months","end_date":"Aug 2010","start_date":"May 2010","subtitle":"Cleveland Clinic","title":"International Finance Operations Summer Analyst"}],"url":"https://www.linkedin.com/company/cleveland-clinic"},{"company":"Cleveland Clinic","company_id":"cleveland-clinic","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"The Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. The Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education.","duration":"May 2009 Aug 2009 4 months","duration_short":"4 months","end_date":"Aug 2009","start_date":"May 2009","subtitle":"Cleveland Clinic","title":"Corporate Accounting Intern"}],"url":"https://www.linkedin.com/company/cleveland-clinic"},{"company":"Glenmede Trust Company","company_id":"glenmede","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Glenmede is an independent investment and wealth management firm with approximately $20 billion under management. Glenmede is an independent investment and wealth management firm with approximately $20 billion under management.","duration":"May 2008 Aug 2008 4 months","duration_short":"4 months","end_date":"Aug 2008","start_date":"May 2008","subtitle":"Glenmede Trust Company","title":"Private Banking Intern"}],"url":"https://www.linkedin.com/company/glenmede"},{"company":"Merrill Lynch Investment Managers","company_id":"blackrock","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Bank of America is one of the world\'s largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. Bank of America is one of the world\'s largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services.","duration":"May 2007 Jun 2007 2 months","duration_short":"2 months","end_date":"Jun 2007","start_date":"May 2007","subtitle":"Merrill Lynch Investment Managers","title":"Summer Intern"}],"url":"https://www.linkedin.com/company/blackrock"}]', '["Bruce Hallowell “Daniel is a proactive and tireless contributor who has had a significant and positive impact on our practice. His background in finance and public policy has provided a compelling perspective in the Healthcare sector in a time of industry uncertainty. Danny’s strong interpersonal skills and capacity for empathy, coupled with his long-term and strategic problem solving skills, have enabled him to assume a key role in shaping results and accomplishing objectives.”","Tom Henderson, CFA “Danny is a principled, organized and thoughtful young professional who is eager to learn and capable of executing analytical tasks effectively. As an intern in the International Financial Operations group at the Cleveland Clinic, Danny gained experience in a multi-cultural, cross-border business setting. I observed Danny working with our teammates in Abu Dhabi and found him to be very clear in his communications and detailed in his analytical work. For example, he maintained a financial model for the Cleveland Clinic Abu Dhabi budget and worked with multiple colleagues in the US and the UAE to obtain budget inputs, validate the reasonableness of the inputs and ensure accurate calculations. He clearly communicated how the model worked to me and another colleague prior to the conclusion of his internship to ensure a smooth transition. I would welcome the opportunity to work with Danny again in the future.”"]'] User: ['Kevin Amison', 'Specialties: Sales, communications, marketing, account management, relationship building, leadership, management, and business developement.', 'Account Manager at BrightView Landscapes', 'BrightView Landscapes', '[{"company":"BrightView Landscapes","company_id":"brightview-landscape","industry":"Facilities Services","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"BrightView Landscapes","title":"Account Manager"},{"description":"","duration":"Mar 2020 Jun 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2021","start_date":"Mar 2020","subtitle":"BrightView Landscapes","title":"Business Developer"}],"url":"https://www.linkedin.com/company/brightview-landscape"},{"company":"Waste Management","company_id":"waste-management","location":"Canal Winchester, Ohio","positions":[{"description":"","duration":"Nov 2018 Mar 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2020","start_date":"Nov 2018","subtitle":"Waste Management","title":"Outside Sales Representative"}],"url":"https://www.linkedin.com/company/waste-management"},{"company":"Paylocity","company_id":"paylocity","location":"Columbus, Ohio Area","positions":[{"description":"Paylocity (NASDAQ: PCTY) develops industry-leading, cloud-based payroll and human capital management software solutions. Our comprehensive and easy-to-use solutions enable our clients to manage their workforces more effectively. Paylocity’s intuitive, highly configurable solution unifies payroll and HCM applications, such as time and labor tracking, benefits, and talent management. Our solutions help drive strategic human capital decision-making and improve employee engagement by enhancing the human resource, payroll, and finance capabilities of our clients.Our mission is to elevate the profession of payroll and human resources across the backroom and into the boardroom – where it belongs. We do this by providing clients with the same caliber software tools found in other critical areas of business.","duration":"Dec 2017 Nov 2018 1 year","duration_short":"1 year","end_date":"Nov 2018","start_date":"Dec 2017","subtitle":"Paylocity","title":"HCM Account Executive"}],"url":"https://www.linkedin.com/company/paylocity"},{"company":"AmeriPride Services","company_id":"ameripride-services","location":"columbus, ohio area","positions":[{"description":"Headquartered in Minnetonka, Minnesota, AmeriPride Services is recognized as one of the largest uniform rental and linen supply companies in North America. Operating more than 115 production facilities and service centers throughout the United States and Canada, AmeriPride provides linen, uniforms, floor care and restroom services to nearly 150,000 customers every week. Founded in 1889 by George and Frank Steiner, the privately-held company is still owned and actively managed by the Steiner family. AmeriPride is a strategic business partner that delivers relevant and compelling solutions to our customers. Our quality and service is unmatched in the industry and our innovative technology and attentive team ensures your order is on time, every time. At AmeriPride, we take care of the details, so you can focus on your business. We are The People You Can Count On. Additional company information can be found online at www.ameripride.com. Specialties Business Services, Uniform Rental, Linen Rental, Company-Branded Professional Wear, Safety Uniforms, Health Care Textile and Uniform Rental Website http://www.ameripride.com Industry Textiles Type Privately Held Company Size 5001-10,000 employees","duration":"Nov 2012 Sep 2017 4 years 11 months","duration_short":"4 years 11 months","end_date":"Sep 2017","start_date":"Nov 2012","subtitle":"AmeriPride Services","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/ameripride-services"},{"company":"Keller Williams Real Estate","company_id":"keller-williams-real-estate","location":"Columbus, Ohio Area","positions":[{"description":"•Brand development, web site traffic growth, and advertising revenue. Developed brand strategy and statistics systems.•Strategic Consulting, including business plan & sales strategy development •Brand development, web site traffic growth, and advertising revenue. Developed brand strategy and statistics systems.•Strategic Consulting, including business plan & sales strategy development","duration":"Jun 2012 Nov 2012 6 months","duration_short":"6 months","end_date":"Nov 2012","start_date":"Jun 2012","subtitle":"Keller Williams Real Estate","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/keller-williams-real-estate"},{"company":"ReachLocal","company_id":"reachlocal","location":"Columbus Ohio","positions":[{"description":"Assist small and medium sized businesses with acquiring, managing and retaining customers through advertising and marketing online. Consults businesses on the impact online reputation can have on a company while offering advice on how to manage and increase customer base. Assist small and medium sized businesses with acquiring, managing and retaining customers through advertising and marketing online. Consults businesses on the impact online reputation can have on a company while offering advice on how to manage and increase customer base.","duration":"Jul 2011 Jul 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2012","start_date":"Jul 2011","subtitle":"ReachLocal","title":"Internet Marketing Consultant"}],"url":"https://www.linkedin.com/company/reachlocal"},{"company":"UniFirst Corporation","company_id":"unifirst-corporation","location":"","positions":[{"description":"Creates a detailed sales funnel from data acquisition through cold calls, telephone follow-up and field referrals. Conducts presentations to large multi-million dollar clients and successfully converts them to Unifirst.Attends advanced B2B sales training and successfully implements them into my sales arsenal.Contacts current customers to introduce new products and services and gain increases in revenue. Creates a detailed sales funnel from data acquisition through cold calls, telephone follow-up and field referrals. Conducts presentations to large multi-million dollar clients and successfully converts them to Unifirst.Attends advanced B2B sales training and successfully implements them into my sales arsenal.Contacts current customers to introduce new products and services and gain increases in revenue.","duration":"Sep 2010 Jul 2011 11 months","duration_short":"11 months","end_date":"Jul 2011","start_date":"Sep 2010","subtitle":"UniFirst Corporation","title":"Outside Sales Representative"}],"url":"https://www.linkedin.com/company/unifirst-corporation"},{"company":"Domestic","company_id":"domestic","location":"","positions":[{"description":"","duration":"Dec 2009 Sep 2010 10 months","duration_short":"10 months","end_date":"Sep 2010","start_date":"Dec 2009","subtitle":"Domestic","title":"Sales Consultant"}],"url":"https://www.linkedin.com/company/domestic"},{"company":"Waste Management","company_id":"waste-management","location":"","positions":[{"description":"Differentiated company services from competitive services. Utilized documented and verifiable data statistics to assist in identifying appropriate customers.Increased company profits and route density by converting competitor’s accounts to Waste Management Inc. customers. Developed a database and implemented programs to retain accounts while increasing their profitability within company standards and expectations.Excelled in achieving monthly account and sales goals. Proactively made outbound sales calls to my region\'s targeted accounts while rapidly responding to inbound sales inquiries from prospective and current clients. Conducted face-to-face and web-based sales presentations with potential clients. Created a territory plan and sales goals which also supported the company\'s strategic vision.Implemented an innovative skill-set to maximize company revenue and retain vulnerable accounts. Negotiated deal terms while balancing prices and term agreements. Provided solutions which closed the sale without sacrificing the company\'s bottom line.Earned the highest account retention rate - 2005 and 2006.Earned the lowest company rollback - 2005 and 2006. 2005 Circle of Excellence Nominee.","duration":"May 2005 Feb 2009 3 years 10 months","duration_short":"3 years 10 months","end_date":"Feb 2009","start_date":"May 2005","subtitle":"Waste Management","title":"Account Manager"}],"url":"https://www.linkedin.com/company/waste-management"},{"company":"Safelite AutoGlass","company_id":"safelite-autoglass","location":"","positions":[{"description":"I had a set of large insurance company clients to ensure bill pay and customer satisfaction. I had a set of large insurance company clients to ensure bill pay and customer satisfaction.","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Safelite AutoGlass","title":"Client Services & Customer Satisfaction"}],"url":"https://www.linkedin.com/company/safelite-autoglass"}]', '["Michelle Demopolis “Kevin is a very conscientious individual that is genuine, caring and dedicated. He takes time to think projects through prior to implementation, so as to avert missteps. Kevin was a pleasure to work with and is an asset to a company.”","Emily Petroff ““I had the pleasure of working alongside Kevin while employed at ReachLocal. One of my favorite things about Kevin’s work performance was hearing and watching him interact with his clients. He was a valuable learning tool not only for myself but many of my colleagues as well. He sets everything else aside and listens to what the client wants and needs. If there is an issue, he has an immediate resolution. In a very high-demand and stressful work environment where many can easily falter, Kevin always exuded harmonious confidence. It was apparent that he took his career very seriously knowing that with a positive attitude and faith in himself, he would succeed.”"]']### Assistant: The agent's job is to manage accounts and build relationships, and today the user is reaching out to the agent because they need assistance with marketing their business and increasing customer base.
### Human: Agent: ['Liz Chinchilla', 'I design unique experiences to provoke, thrill and empower. I use design thinking to spark and reimagine the connection between brands and tomorrows audience. In a messy world, I uncover realities, draw insights and transform them into the experiences we crave.', 'Lead UX Researcher at American Express', 'American Express', '[{"company":"American Express","company_id":"american-express","industry":"Financial Services","location":"New York, New York, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Aug 2020","subtitle":"American Express","title":"Lead UX Researcher"}],"url":"https://www.linkedin.com/company/american-express"},{"company":"Artsy","company_id":"artsyinc","location":"New York, New York, United States","positions":[{"description":"","duration":"Mar 2020 Aug 2020 6 months","duration_short":"6 months","end_date":"Aug 2020","start_date":"Mar 2020","subtitle":"Artsy","title":"Lead UX Researcher"}],"url":"https://www.linkedin.com/company/artsyinc"},{"company":"Freelance Design Researcher & Consultant","company_id":"freelance-design-researcher-consultant","location":"Greater New York City Area","positions":[{"description":"Clients include: Warby Parker, Unidays, The New School, Planned Parenthood, Unify Impact Clients include: Warby Parker, Unidays, The New School, Planned Parenthood, Unify Impact","duration":"Oct 2016 Jun 2020 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 2020","start_date":"Oct 2016","subtitle":"Freelance Design Researcher & Consultant","title":"Lead UX Researcher"}],"url":"https://www.linkedin.com/company/freelance-design-researcher-consultant"},{"company":"Resident","company_id":"residenthome","location":null,"positions":[{"description":"","duration":"Mar 2019 Mar 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2020","start_date":"Mar 2019","subtitle":"Resident","title":"Lead UX Researcher"},{"description":"","duration":"Nov 2018 Mar 2019 5 months","duration_short":"5 months","end_date":"Mar 2019","start_date":"Nov 2018","subtitle":"Resident","title":"Senior UX Researcher"}],"url":"https://www.linkedin.com/company/residenthome"},{"company":"DTE Studio Creative Agency","company_id":"dte-studio","location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2017 Aug 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2018","start_date":"Jul 2017","subtitle":"DTE Studio Creative Agency","title":"Creative Brand Strategist"}],"url":"https://www.linkedin.com/company/dte-studio"},{"company":"The New School","company_id":"the-new-school","location":"New York, New York, United States","positions":[{"description":"","duration":"Jul 2017 Jul 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2018","start_date":"Jul 2017","subtitle":"The New School","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/the-new-school"},{"company":"Tommy Hilfiger","company_id":"tommy-hilfiger","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2016 Jul 2017 11 months","duration_short":"11 months","end_date":"Jul 2017","start_date":"Sep 2016","subtitle":"Tommy Hilfiger","title":"Merchandiser Men\'s Apparel"}],"url":"https://www.linkedin.com/company/tommy-hilfiger"},{"company":"Oka-B","company_id":"oka-b.","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Jan 2014 May 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2016","start_date":"Jan 2014","subtitle":"Oka-B","title":"International Sales and Operations Manager"}],"url":"https://www.linkedin.com/company/oka-b."},{"company":"Staff Management | SMX","company_id":"staff-management","location":"100% travel (United States & Mexico)","positions":[{"description":"","duration":"Aug 2011 Aug 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2013","start_date":"Aug 2011","subtitle":"Staff Management | SMX","title":"New Business Development Manager"}],"url":"https://www.linkedin.com/company/staff-management"}]', '["Robin Burger “I had the privilege of being mentored by Liz through Parsons\' Strategic Design & Management alumni network. Working with Liz has been truly awesome -- she\'s been proactive about sharing practical career advice, connecting me with other smart people working in design strategy, and offering some of the most valuable feedback I received on my capstone work. Liz is insightful, can quickly understand a problem, and will ask the right questions to get to the heart of what you\'re trying to make sense of. She is also a wealth of knowledge -- I walked away from every one of our meetings with at least one new tool or resource. ”","Cassandra Sebastian Pernia “Liz was an amazing partner to work with. With her guidance, we were able to identify key user needs, pain points and insights that propelled some of our best customer experiences. She always puts the user first and is a great alley in ensuring we implement best practices. ”"]'] User: ['Jake Benardot', 'Results-driven software professional experienced in leading large-scale development initiatives, mentoring project leaders, and creating innovative product strategies.', 'Principal Solutions Engineer at Salesforce', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Salesforce","title":"Principal Solutions Engineer"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":null,"positions":[{"description":"","duration":"Nov 2016 Jan 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2020","start_date":"Nov 2016","subtitle":"Booz Allen Hamilton","title":"Senior Associate / Chief Technologist"},{"description":"","duration":"Mar 2013 Nov 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2016","start_date":"Mar 2013","subtitle":"Booz Allen Hamilton","title":"Software Program Manager / Senior Lead Technologist"},{"description":"","duration":"Jan 2012 Nov 2015 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2015","start_date":"Jan 2012","subtitle":"Booz Allen Hamilton","title":"Co-Founder & Product Owner, SuitedTo"},{"description":"","duration":"May 2011 Feb 2012 10 months","duration_short":"10 months","end_date":"Feb 2012","start_date":"May 2011","subtitle":"Booz Allen Hamilton","title":"Technical Requirements Lead"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"Benefitfocus","company_id":"benefitfocus","location":null,"positions":[{"description":"","duration":"May 2009 Apr 2011 2 years","duration_short":"2 years","end_date":"Apr 2011","start_date":"May 2009","subtitle":"Benefitfocus","title":"Senior Product Consultant"},{"description":"","duration":"Nov 2007 Apr 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2009","start_date":"Nov 2007","subtitle":"Benefitfocus.com","title":"Product Manager"}],"url":"https://www.linkedin.com/company/benefitfocus"},{"company":"Georgia Institute of Technology","company_id":"georgia-institute-of-technology","location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Georgia Institute of Technology","title":"DETECT Project Manager"}],"url":"https://www.linkedin.com/company/georgia-institute-of-technology"},{"company":"Calorie & Pulse Technologies, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Calorie & Pulse Technologies, LLC","title":"VP Technology"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"The Home Depot","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/the-home-depot"}]', '["Buddy McAlister “Jake is the kind of product development person you hope to work with. He is skilled, he is fun to be around and delivers what he commits to. His interpersonal and client interaction skills are the best. Jake has an extrordinary ability to work with multiple types of people and always get the best out of them. Jake is innovative. I saw first hand Jake\'s ability to identify creative,cost effective solutions to difficult problems. He is not just focused on getting the job done but wants to ensure his clients are successful. His positive attitude and ability to deliver results makes him a valuable addition to any product team.”","LinkedIn User “Jake was the leader in an extremely ambitious product launch. His leadership and attention to detail got us through. He followed up on every turn we took as well as the design of the product to make sure that the final product was everything we expected. I would recommend Jake to anyone as I found him to be someone who delivers at all turns.”"]']### Assistant: The agent's job is to design unique experiences to provoke, thrill, and empower, and today the user is reaching out to the agent because they need assistance in creating innovative product strategies for their software development initiatives.
### Human: Agent: ['Gaye Kurmas', "Enthusiastic, passionate, and transformational leader who works tirelessly to create the best visitor experience. Available to provide guidance on the best practices in front-line customer service, collection development, programming, technology, reader's advisory, staff development, and space allocation. Specialties: Customer service; budget preparation; staff training and development; program planning for children, young adults and adults; merchandise selection; marketing merchandise to increase sales budget monitoring, statistical analysis.", 'Library Leadership Consultant at Gaye Kurmas Consulting', 'Davenport House Museum', '[{"company":"Davenport House Museum","company_id":"davenport-house-museum","industry":"Events Services","location":"Savannah, Georgia Area","positions":[{"description":"Managing the daily operations of a busy gift shop at the Davenport House Museum. Responsibilities include product development, buyer, managing staff, scheduling, monitoring POS reports, financial analysis of sales, coordinating tour bus groups, telling the story of the Davenport family and the preservation movement in Savannah in an accurate and engaging way, keeping the culture of museum alive for an almost 200 year old historic and architecturally significant home. Managing the daily operations of a busy gift shop at the Davenport House Museum. Responsibilities include product development, buyer, managing staff, scheduling, monitoring POS reports, financial analysis of sales, coordinating tour bus groups, telling the story of the Davenport family and the preservation movement in Savannah in an accurate and engaging way, keeping the culture of museum alive for an almost 200 year old historic and architecturally significant home.","duration":"Apr 2016 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Davenport House Museum","title":"Director Of Retail Operations"}],"url":"https://www.linkedin.com/company/davenport-house-museum"},{"company":"Gaye Kurmas Consulting","company_id":null,"location":"Currently serving the Southeast","positions":[{"description":"Experienced librarian who will assess and consult with your organization to create the best library user experience for patrons and staff. Experienced in budget preparation, interviewing and hiring, staff development, space allocation, program planning, streamlining processes, publicity and marketing, library advocacy and visionary planning for the future. Available for conference presentations and staff development training. Experienced librarian who will assess and consult with your organization to create the best library user experience for patrons and staff. Experienced in budget preparation, interviewing and hiring, staff development, space allocation, program planning, streamlining processes, publicity and marketing, library advocacy and visionary planning for the future. Available for conference presentations and staff development training.","duration":"Jul 2014 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Jul 2014","subtitle":"Gaye Kurmas Consulting","title":"Independent Library Consultant"}],"url":""},{"company":"Live Oak Public Libraries","company_id":null,"location":"Savannah, Georgia Area","positions":[{"description":"Oversaw the operations of three branch libraries. Primarily responsible for planning and contracting children\'s programs for 18 branches. Other duties included scheduling and managing staff, outreach, managing building maintenance, customer service, weeding collection, facilitating book group, and organizing collection space. Oversaw the operations of three branch libraries. Primarily responsible for planning and contracting children\'s programs for 18 branches. Other duties included scheduling and managing staff, outreach, managing building maintenance, customer service, weeding collection, facilitating book group, and organizing collection space.","duration":"Jul 2013 May 2014 11 months","duration_short":"11 months","end_date":"May 2014","start_date":"Jul 2013","subtitle":"Live Oak Public Libraries","title":"Public Services Coordinator - Islands Libraries"}],"url":""},{"company":"Sheppard Memorial Library, Greenville, NC","company_id":null,"location":"East Branch, Winterville Branch, Blount Memorial Library","positions":[{"description":"Manage the daily operations of three branches of the Sheppard Memorial Library. Manage a staff of 16 employees.Primary Responsibilities:- Promote best-practices in library service for patrons through exceptional customer service.- Interview, hire, train and evaluate staff for three branches.- Manage payroll schedule using minimal staff for the most effective coverage.- Collection development for three branches of a five branch system including children, young adult and adult collections.- Plan and execute story times for preschool children at two branches utilizing the best techniques for teaching early literacy instruction.- Provide quality reference and readers advisory service to library patrons.- Interview, train, and manage teen volunteers at the branches.- Write articles for the local newspaper on library resources and programs.- Primary content manager for the Facebook page to promote the library (increased followers from 377 \\"likes\\" to over \\"900 \\"likes\\" in less than one year). Create and manage reader\'s advisory boards for the library Pinterest page.- Ensure computer and building maintenance is performed satisfactorily.Key achievements:- Applied and was approved for a $20,000 LSTA Collection Development grant in 2012 to increase collections at five branches.- Attended \\"Lead the Change NC\\" in September 2012.- Reorganized spaces to maximize collection and traffic flow at the branches.- Created young adult spaces; increased and improved the young adult collection.- Weeded over 6,000 items from three branches.","duration":"Feb 2011 Jun 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2013","start_date":"Feb 2011","subtitle":"Sheppard Memorial Library, Greenville, NC","title":"Branch Manager"}],"url":""},{"company":"Hollis Social Library","company_id":null,"location":"2 Monument Square, Hollis, NH","positions":[{"description":"Key achievements:- Managed the daily operations of an historic library serving a population of 7,700. Supervised and delegated the responsibilities of 14 employees.- Worked closely with police, fire, department of public works and town hall employees to ensure the safe, smooth and financially sound operations of the library.- Revitalized library space to be more accessible and user friendly.- Organized innovative programs for adults in areas of financial literacy, workforce development, health, science, cooking, gardening, literature.- Successfully researched and negogiated a contract with ILS vendor, TLC, to replace the insufficient system the library had previously been using.- Promoted library services to local civic groups (Woman\'s Club, Senior Center, Homeowner\'s Association).- Interviewed, hired and trained full-time children\'s librarian and other desk assistants.- Created a young adult space where there was none.- Redesigned the website with the help of IT staff.- Promoted reader\'s advisory through a \\"What to Read Next\\" guidebook at the circulation desk and booklists on the website.- Advocated to be a beta-test site for collection ordering management software with the LibraryInsight Corporation. - Organized and executed several programs for a month long celebration of the 100th anniversary of the library building.- Vice-president of the READS (Reference and Adult Services) Committee of the NH Library Association.","duration":"Jan 2008 Feb 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Feb 2011","start_date":"Jan 2008","subtitle":"Hollis Social Library","title":"Director"}],"url":""},{"company":"Groton Public Library","company_id":null,"location":"Groton Public Library","positions":[{"description":"Key Achievements:- Created a young adult program where there was none. - Built a young adult collection.- Started the first young adult advisory council.- Created the \\"Llama Lounge\\" after school program for young adults.- Hosted the \\"Rock and Roll Library Tour\\".- Registered over 300 teens for the summer reading program.Selected for and attended the YS Lead- Leadership Institute in 2003 taught by formert ALA President Maureen Sullivan. Key Achievements:- Created a young adult program where there was none. - Built a young adult collection.- Started the first young adult advisory council.- Created the \\"Llama Lounge\\" after school program for young adults.- Hosted the \\"Rock and Roll Library Tour\\".- Registered over 300 teens for the summer reading program.Selected for and attended the YS Lead- Leadership Institute in 2003 taught by formert ALA President Maureen Sullivan.","duration":"Apr 2001 Dec 2008 7 years 9 months","duration_short":"7 years 9 months","end_date":"Dec 2008","start_date":"Apr 2001","subtitle":"Groton Public Library","title":"Young Adult Coordinator/Librarian"}],"url":""},{"company":"University of Rhode Island","company_id":"university-of-rhode-island","location":"Kingston, Rhode Island","positions":[{"description":"Masters in Library and Information Science Masters in Library and Information Science","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"University of Rhode Island","title":"Student"}],"url":"https://www.linkedin.com/company/university-of-rhode-island"}]', '["Myra Emmons “Gaye was an active participant of several professional organizations, and I enjoyed working with her many times to promote libraries and librarianship in New Hampshire. She was unfailingly cheerful, and she contributed her time and expertise unstintingly. I\'d be happy to work with Gaye anytime, and wish her all the best.”","Dianne Hathaway “It is my pleasure to recommend Gaye for a position with you. Gaye is a conscientious colleague and librarian and I always appreciate her creative ideas and passion for libraries. She always has the library user experience in mind when considering new service models, and keeps up with new developments in our profession by constant reading and dialog with colleagues. In addition, Gaye has great communication skills and is open and honest in all ways. I highly recommend Gaye, knowing she will work tirelessly for you and your community.”"]'] User: ['Steve Nichols', 'Experienced Chief Technology Officer with a demonstrated history of working in the government administration industry. Strong information technology professional skilled in Business Process, IT Service Management, IT Strategy, Servers, and Data Center.', 'CTO at Georgia Technology Authority', 'Neighborhood Nexus', '[{"company":"Neighborhood Nexus","company_id":"neighborhoodnexus","industry":"Non-profit Organizations","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2012 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2012","subtitle":"Neighborhood Nexus","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/neighborhoodnexus"},{"company":"Georgia Technology Authority","company_id":"georgia-technology-authority","location":"","positions":[{"description":"As Chief Technology Officer, I act in a staff executive role and participate in all of the major initiatives undertaken by the Georgia Technology Authority (GTA). The GTA is both a service provider for Georgia state agencies and has an oversight role around technology. GTA is an organization of 165 people with responsibility for operating the State of Georgia’s data center (30,000 sq. ft. of raised floor in a tier 4 facility), central help desk, central print shop, telecom infrastructure (2200+ physical sites in the wide area network, 130,000+ telephone lines), state web portal, and state ERP implementation (PeopleSoft HCM and Financials). I have responsibility for the GTA portal office, which includes responsibility for the state web presence (www.georgia.gov) and 65 state agency web sites; a portfolio of 20 constituent facing Java-based web applications; two SharePoint farms hosting internal websites and applications; a webMethods enterprise service bus connecting over 40 integration points; and GTA internal billing systems. I am also responsible for the IT infrastructure (desktops, mobile devices, and servers) supporting GTA employees.","duration":"Feb 2002 - Present 20 years 4 months","duration_short":"20 years 4 months","end_date":"Present","start_date":"Feb 2002","subtitle":"Georgia Technology Authority","title":"CTO"}],"url":"https://www.linkedin.com/company/georgia-technology-authority"}]', '["Jean-Luc Chatelain “Steve is an exceptional software systems architect who combines a very analytical approach with pragmatism and a keen business sense. This is a rare talent amongst technology people. I would certainly hire or work alongside Steve again.”","Paul Gale “Steve\'s prescient nature made him a very effective team leader. His deep technical insight gives him the ability to call bullshit on anyone technical. His team loved him and often commented on how much they wanted to work with him again. His effectiveness as a leader and consultant to various clients helped drive a number of projects through to success.”"]']### Assistant: The agent's job is to provide consulting services for creating the best library user experience, and today, the agent is reaching out to the user, an experienced Chief Technology Officer, because they need guidance on implementing IT infrastructure and optimizing technology services in libraries.
### Human: Agent: ['Bill McCarty', "I'm an award-winning script writer, producer, director and post-production manager who has been creating high-quality, original video content for more than 20 years. I also specialize in enterprise video strategy and online video content distribution. My background in computer science and experience as a control systems engineer also help me understand complex technical information and synthesize it into a friendlier, more accessible form for audiences. In short, I understand concepts, know how to explain them to others, and am expert at distributing content to an online audience.", 'Video Content Creator, Online Video Expert, Marketing Technologist', 'Cobalt Productions', '[{"company":"Cobalt Productions","company_id":null,"location":"Costa Mesa, CA","positions":[{"description":"Cobalt Productions creates high-quality marketing materials, with a focus on helping technology companies bring their messages to life through engaging video and written content. Cobalt Productions creates high-quality marketing materials, with a focus on helping technology companies bring their messages to life through engaging video and written content.","duration":"Apr 2000 - Present 22 years 4 months","duration_short":"22 years 4 months","end_date":"Present","start_date":"Apr 2000","subtitle":"Cobalt Productions","title":"President"}],"url":""},{"company":"Realidyne","company_id":"realidyne","location":"Orange County, California Area","positions":[{"description":"Realidyne is a collective of creative professionals who tell compelling stories using jaw-dropping technologies.We believe success stems from the strong bond between strategy and design, and that we can build a more rewarding future for our clients and ourselves through the collaboration of people who share the same vision and values.As the Studio Director, I\'m responsible for planning, executing and managing video production of all types, ranging from live-action customer testimonials to motion graphics animation. I work with clients to understand their goals and requirements, and then translate that information into ideas and concrete plans that exceed those goals.I also write scripts, plan shoots, direct on-site crews, manage and execute post-production and provide guidance for the online distribution of video content.","duration":"Sep 2014 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Realidyne","title":"Studio Director and Enterprise Video Strategist"}],"url":"https://www.linkedin.com/company/realidyne"},{"company":"Dell","company_id":"delltechnologies","location":"Orange County, California Area","positions":[{"description":"Developed and implemented video production, online video distribution and video SEO strategies for the Dell Software Group - a $1.4 billion, 6,500 employee business unit within Dell. Drove the multimedia and brand integration strategy for Dell Software, and was responsible for all aspects of video pre and post production processes. Resulted in more than 350 Dell Software-branded videos. Examples at www.YouTube.com/DellSoftwareDirected a team of 16 content creators in the production of content that drove 20% of the web traffic to the newly launched DellSoftware.com website.Implemented and maintained the technical systems that enabled more targeted and effective distribution of marketing content, and the collection and analysis of marketing metrics.","duration":"Sep 2012 Sep 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2014","start_date":"Sep 2012","subtitle":"Dell","title":"Manager, Corporate Multimedia"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Quest Software","company_id":"quest-software","location":null,"positions":[{"description":"Directed an in-house production team in the production of all video content for Quest Software, a software company with more than $1 billion in annual revenue. Resulted in savings of over $500,000 per year, compared to outsourced video production costs.Developed and implemented Quest Software\'s online video distribution strategy, resulting in more than 4,500,000 views across a variety of online video channels, and annual sales pipeline contributions of more $2 millionDesigned and managed the development of Quest TV, Quest\'s online video portal - www.Quest.com/TV. Resulted in Quest videos routinely ranking on page one of relevant search results.Extended Quest\'s production capabilities by successfully cultivating relationships with freelance video shooters, editors and producers.","duration":"Jan 2011 Sep 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2012","start_date":"Jan 2011","subtitle":"Quest Software","title":"Manager, Corporate Multimedia"},{"description":"Designed and built Quest Software\'s in-house video production capabilities, including HD field production and a production studio capable of live-switched, multi camera video shoots and chroma key, virtual set productions. Produced, directed or was hands-on in all phases of video production, including concept, script writing, production planning, lighting, shooting, editing and online distribution. Developed and disseminated company-wide video production and branding processes, resulting in more, higher-quality video content with better brand consistency.","duration":"Oct 2005 Jan 2011 5 years 4 months","duration_short":"5 years 4 months","end_date":"Jan 2011","start_date":"Oct 2005","subtitle":"Quest Software","title":"Senior Multimedia Producer"}],"url":"https://www.linkedin.com/company/quest-software"},{"company":"Wonderware","company_id":"wonderware","location":"Irvine, CA","positions":[{"description":"Built and managed Wonderware Studios, a 1,500 square-foot in-house production facility with fixed interview set and green screen cyc wall, multi-camera, live-production control room, and post-production edit bays.Managed daily video operations, resulting in savings of over $300,000 per year. Wrote, produced and directed live broadcasts, promotional videos and customer case study videos.Managed video shoots in the Americas, Europe, Asia and Arica, resulting in savings of more than $250,000 per year.","duration":"Apr 1997 May 2000 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2000","start_date":"Apr 1997","subtitle":"Wonderware","title":"Senior Manager, Wonderware Studios"}],"url":"https://www.linkedin.com/company/wonderware"}]', '["Tristan Lombard 🇺🇦 “I had the pleasure of working with Bill and Cobalt Productions, while project managing for a few of our explainer demo video projects at Sauce Labs. Bill is not only one of the hardest working, most detail-oriented, and dependable people that you will have the pleasure of working with, but also one of the most creative minds in the industry. Share your vision with him, give him a timeline, and he will exceed all of your expectations. Would strongly recommend Bill if you get the opportunity to work on a project with him. ”","Ginnie Goodman “Bill\'s knowledge and deep expertise in video production, distribution and promotion make him the go-to guy for customer video production, and I would recommend him to anyone who wants to produce top-quality video content. We worked together on several productions with well-known customers like GoPro, the Denver Broncos and U.S. Cellular, and Bill\'s professionalism and attention to detail helped ensure that the end result was a high-quality video that reflected well on both the customer and Dell Software. Bill is truly talented in his field and one of the most dedicated, hardworking individuals I have met. In addition, his expertise in distributing and promoting the videos also helped drive Dell Software\'s online marketing efforts and ensured a quick return on investment for the production.”"]'] User: ['Jonathan Herman', "I'm a software engineer who seeks scalable solutions to business challenges. Through my past experience moving from classically trained bass-baritone, to data analyst, and B2B marketer, I’ve learned how to transform to solve new problems. As a disciplined individual contributor and a trusted collaborator, I’m comfortable communicating and leading across the business. My curiosity, resilience, and creativity motivate me to drive to done with an outcome that delights the customer.", 'Software Engineering Fellow at General Assembly', 'General Assembly', '[{"company":"General Assembly","company_id":"general-assemb-ly","location":"Boston, Massachusetts, United States","positions":[{"description":"Participating in a full-time, 3 month software engineering immersive, completing in-class projects, hackathons, and personal projects focused on real-world applications of software engineering principles and best practices.","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"General Assembly","title":"Software Engineering Fellow"}],"url":"https://www.linkedin.com/company/general-assemb-ly"},{"company":"Herman Entertainment","company_id":"herman-entertainment","location":"Boston, Massachusetts, United States","positions":[{"description":"• Solo musical performances for live audiences ranging from small to large audiences of 100 - 8000 people• Concert planning (Locating venues, advertising on multiple platforms, creating programs, hiring talent)• Video production for YouTube channel (creating content that emphasizesstorytelling through music, marketing through advertising platforms, building community)","duration":"Dec 2014 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Dec 2014","subtitle":"Herman Entertainment","title":"Founder"}],"url":"https://www.linkedin.com/company/herman-entertainment"},{"company":"Salsify","company_id":"salsify","location":null,"positions":[{"description":"Developed high-impact content marketing to drive business with small, medium, and large brands. Spearheaded major projects including co-marketed effort with two other companies. Partnered cross- functionally across Tech, Product, Sales and beyond to ensure alignment of messaging. Trained and mentored junior staff. Enhanced data visualization and insights generation capabilities by developing dashboards and optimizing internal tools. Co-led company-wide data hackathon to champion data-driven thinking. Published 5 (incl. 2 co-marketed) in-depth ecommerce insight reports, including the first report for Salsify’s Digital Shelf Institute for executives, establishing category leadership in industry. Created sales & marketing collateral requiring crisp + logical + technical language (blog posts, emails, slides, one-pagers, landing pages, social) & generated insights to support sales, marketing, and retail teams.","duration":"Jul 2019 Apr 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2021","start_date":"Jul 2019","subtitle":"Salsify","title":"Content Marketing Associate & Data Analyst"},{"description":"Queried data from Amazon Web Services (AWS) using SQL; conducted extensive market research and distilled insights about shopper behavior. Led presentations to prospects, leading to six-figure sales. Pivoted client approach for select product pages, leading to increase in Amazon sales rank. Built Tableau dashboards to track brand performance as a product prototype for clients (small + large brands).","duration":"Oct 2018 Jul 2019 10 months","duration_short":"10 months","end_date":"Jul 2019","start_date":"Oct 2018","subtitle":"Salsify","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/salsify"},{"company":"Welcome (formerly ChatID)","company_id":"welcomecommerce","location":null,"positions":[{"description":"• Provided moderation and created reporting for entire client portfolio (20+ organizations including multiple Fortune 100 companies)• Trained brand support agents of Fortune 100 clients to improve brand-consumer interactions, creating value for clients by closing new business and encouraging customer loyalty• Spearheaded $20K+ project in collaboration with multiple internal & external teams to create a B2B crowd solution for businesses (involving extensive iterating and learning new ways to optimize effectiveness of contributing partners, extensive work building tools on external platform together with feedback from internal and external teams)• Defined and scaled moderation and agent training processes and platforms by leveraging knowledge of chat, business tools, and newly acquired SQL skills working closely with management across the company to understand key objectives and agree on strategy• Managed internal team of moderators","duration":"Jun 2017 Oct 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2018","start_date":"Jun 2017","subtitle":"Welcome (formerly ChatID)","title":"Content Analyst II"},{"description":"• Provided high-demand insights for executive, client success, marketing, and sales teams, at times with as little as 1 hour notice prior to required delivery (e.g. for meeting with VP of Global Marketing of Fortune 500 client)• Created reports to guide businesses based off moderation tagging• Developed chat agent best practices; prepared training materials• Guest writer for company blog educating the community on ideas covering shopping and chat• Assisted with operations in Austin for company transition","duration":"Jan 2016 Jun 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2017","start_date":"Jan 2016","subtitle":"Welcome","title":"Content Analyst I"},{"description":"• Read and tagged 100,000+ chats between consumers and brands • Created extremely efficient operational processes• Led team as fastest moderator","duration":"Dec 2014 Dec 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2015","start_date":"Dec 2014","subtitle":"Welcome","title":"Content Moderator"}],"url":"https://www.linkedin.com/company/welcomecommerce"}]', '["“So, what will you get with Jonathan? An insatiably curious mind, one that draws from both sides of the brain. He has a data scientist\'s mindset coupled with the creativity and empathy to figure out what to do with it. In his time with us at Salsify he tackled a wide variety of challenging projects, both organizing systems and processes as well as producing research pieces that drove tremendous pipeline. On top of all that, or maybe even most important, he was a delightful team member. Encouraging to his peers, enthusiastic about his work. and always eager to learn and teach. That\'s what you\'ll get. I hope you have the next growth opportunity for him. ”","“Jon worked on my team for more than a year and always brought curiosity and energy to every project. He is a true problem solver, who works hard to complete projects on time or ahead of schedule. What I appreciated most was his willingness to step into new challenges and support the rest of the group on whatever was needed. I could rely on him offering to help, train, or support people or on own team or other departments with whatever was needed. ”"]']### Assistant: The agent's job is to create high-quality video content for online distribution, and today, the agent is reaching out to the user because they need a software engineer to collaborate on developing a real-world application for their video production projects.
### Human: Agent: ['Steve Sullivan', 'Integrity Safety Consultants (www.integritysafety.net)', 'DOT / FMCSA Compliance - Integrity Safety Consultants', 'Integrity Safety Consultants (www.integritysafety.net)', '[{"company":"Integrity Safety Consultants (www.integritysafety.net)","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Integrity Safety Consultants (ISC) has an in-depth insight into Department of Transportation (DOT) / Federal Motor Carrier Safety Administration (FMCSA) regulations and practices and are known for a proactive and aggressive approach to reducing accidents and creating high-energy safety cultures. We welcome the opportunity to help you assess your company’s transportation safety status and prepare for compliance reviews through one or more of the following services:Perform mock DOT Audits;Maintain and update Driver Qualification Files;Audit Records of Duty Status (Logs);Manage Drug / Testing Program;Conduct supervisor training ;Oversight of accident investigation and analysis;Prepare Safety Management PlansData Q ChallengeFor more information, please contact Steve Sullivan at (281) 382-8400 / Steve @Integritysafety.net·","duration":"Jan 2013 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Integrity Safety Consultants (www.integritysafety.net)","title":"Owner"}],"url":""},{"company":"Texas Department of Public Safety","company_id":"texas-department-of-public-safety","location":"Houston","positions":[{"description":"Promoted through the ranks from state trooper in 1982 to Sergeant, Lieutenant, Captain in the Texas Highway Patrol, Commercial Vehicle Enforcement Service. Promoted to the position of Major in 2009 overseeing the field operation of the Texas Highway Patrol in Region 2. After 30 + years, I retired as of August 2012. Promoted through the ranks from state trooper in 1982 to Sergeant, Lieutenant, Captain in the Texas Highway Patrol, Commercial Vehicle Enforcement Service. Promoted to the position of Major in 2009 overseeing the field operation of the Texas Highway Patrol in Region 2. After 30 + years, I retired as of August 2012.","duration":"Jan 1982 Aug 2012 30 years 8 months","duration_short":"30 years 8 months","end_date":"Aug 2012","start_date":"Jan 1982","subtitle":"Texas Department of Public Safety","title":"Texas Highway Patrol - Major (Retired)"}],"url":"https://www.linkedin.com/company/texas-department-of-public-safety"},{"company":"Texas Highway Patrol","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1982 Aug 2012 30 years 8 months","duration_short":"30 years 8 months","end_date":"Aug 2012","start_date":"Jan 1982","subtitle":"Texas Highway Patrol","title":"State Trooper"}],"url":""}]', '["Justin Chrane “Steve is a man of character and integrity. This combined with his leadership, allows him to be successful in any environment. ”","Carey Matthews “I strongly recommend Steve Sullivan. I had the privilege of working closely with Steve for approximately 8 years. My professional relationship developed with him during my tenure as a Major in the Highway Patrol for the Texas Department of Public Safety. I oversaw State operations in West Texas and Steve oversaw operations in South East Texas. Over the years, I have developed a deep level of trust and respect for Steve. I have observed him to possess a profound level of expertise in executive management and leadership. At the same time he is easily related to by all. I have observed him to be well respected among law enforcement and the communities that he works in. One of Steve’s strongest characteristics is the ability to communicate effectively. He often served as Chairman of our group and was able to ensure that the ideas and opinions of all were heard and considered. He was able to navigate multiple personalities and backgrounds for the betterment of the group. I have observed him to demonstrate an outstanding work ethic. His level of commitment and responsibility were obvious during several natural disasters and incidents that occurred in his area. Steve served above and beyond the call of duty for his position and his leadership was critical to the success of his region. Overall, Steve is a great leader. His qualities are superior. He leads by example and seeks to work cooperatively and in partnership with all involved. His interpersonal skills and effective communications allow his leadership to shine without being overbearing. I have no reservations in strongly recommending Steve Sullivan Carey Matthews Corp. Director of Security / HSE Diamondback Energy”"]'] User: ['Leah Scofield', 'Specialties: Specializing in carrier relationships, freight solutions, creating win/win situations for customers and carriers. Strategic, long term development solutions for all carriers. Recruiting and driver retention, DOT Compliance and Safety.', 'Transportation Human Resources/Compliance', "Stan's Inc", '[{"company":"Stan\'s Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Stan\'s Inc","title":"Dispatch assistant"}],"url":""},{"company":"C.H. Robinson Worldwide, Inc.","company_id":"c-h-robinson","location":"","positions":[{"description":"","duration":"Oct 2011 Jun 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 2015","start_date":"Oct 2011","subtitle":"C.H. Robinson Worldwide, Inc.","title":"Transportation Carrier Management"}],"url":"https://www.linkedin.com/company/c-h-robinson"},{"company":"Dale Carnegie Training","company_id":"dale-carnegie-training","location":"","positions":[{"description":"Working with Eastern South Dakota companies to improve performance by improving their people Working with Eastern South Dakota companies to improve performance by improving their people","duration":"2009 Jul 2011 2 years","duration_short":"2 years","end_date":"Jul 2011","start_date":"2009","subtitle":"Dale Carnegie Training","title":"Performance Consultant"}],"url":"https://www.linkedin.com/company/dale-carnegie-training"},{"company":"Vicci Fashion Group","company_id":null,"location":"","positions":[{"description":"Customized Team Apparel and Fanwear within the Motorsports Industry. The Vicci apparel collection is the creative fusion of our experienced design team, including pros in apparel and motorsports industries alike. Customized Team Apparel and Fanwear within the Motorsports Industry. The Vicci apparel collection is the creative fusion of our experienced design team, including pros in apparel and motorsports industries alike.","duration":"Nov 2007 Jan 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2009","start_date":"Nov 2007","subtitle":"Vicci Fashion Group","title":"Account Director"}],"url":""},{"company":"Dale Carnegie","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2001 Apr 2007 6 years 3 months","duration_short":"6 years 3 months","end_date":"Apr 2007","start_date":"Feb 2001","subtitle":"Dale Carnegie","title":"Area Manager"}],"url":""}]', '["LinkedIn User “Every now and then we run into people who can brighten the room by how they communicate. Leah is one of those people. She is able to grow relationships by using this quality. Her customers quickly become comfortable with her and the company that she represents.”","Matthew Gage “I have had the opportunity to work with Leah over the years not only directly as a consultant for my own growth, but also I have seen the growth she has facilitated in other colleges of mine at a few firms. One of the best success stories I have seen for her work is the case of long time employee that I believe in part to Leah. was promoted from a foreman to plant manager in part to the growth of Leah s great instruction in people skills. Leah is a very strong group leader, instructor and would be one of the few people I would recommend to train or lead a team in growth and communication styles. .”"]']### Assistant: The agent's job is to provide DOT / FMCSA compliance services, and today the user is reaching out to the agent because they need assistance with carrier relationships, freight solutions, and DOT compliance in their transportation company.
### Human: Agent: ['Howard Kredo', "Integrity in the cornerstone of my business. I believe a mortgage should be about building relationships, and helping my customers find the home loan that's right for them. As a Mortgage Banker for the past 27 years, I'm here to answer questions so my clients have a clear understanding of what they comfortably afford. I specialize in First Time Homebuyer Programs, FHA, 203K Rehabilitation Loans as well as all conventional and Jumbo Products. Many loan officers can help get a loan. My mission is to help my clients find the home loan that is right for them.", 'President/ Sr. Loan Officer "Integrity Is The Cornerstone of My Business!"', 'Access Mortgage Lending, LLC', '[{"company":"Access Mortgage Lending, LLC","company_id":null,"location":"Holland, Pa. 18966","positions":[{"description":"I believe a mortgage should be about building relationships and helping his customers find the home loan that\'s right for them. As a Mortgage Banker for the past 25 years, I am here to answer questions so my clients have a clear understanding of what they can comfortably afford. I specialize in First Time Homebuyer Programs, FHA, 203K Rehabilitation Loans as well as all conventional and Jumbo Products. \\"Many loan officers can help get a loan. My mission is to help my clients find the home loan that is right for them.\\"I am licensed in NJ, PA.","duration":"Mar 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Mar 2019","subtitle":"Access Mortgage Lending, LLC","title":"President / Sr. Loan Offcier"}],"url":""},{"company":"First Alliance Home Mortgage","company_id":"first-alliance-home-mortgage","location":"","positions":[{"description":"","duration":"Jul 2017 Aug 2017 2 months","duration_short":"2 months","end_date":"Aug 2017","start_date":"Jul 2017","subtitle":"First Alliance Home Mortgage","title":"VP/Sr. Loan Banker"}],"url":"https://www.linkedin.com/company/first-alliance-home-mortgage"},{"company":"Seckel Capital","company_id":"seckel-capital","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Sep 2015 Jul 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2017","start_date":"Sep 2015","subtitle":"Seckel Capital","title":"Vice president-Sr. Mortgage Banker"}],"url":"https://www.linkedin.com/company/seckel-capital"},{"company":"Centennial Lending Group, LLC","company_id":"centennial-lending-group","location":"Greater Philadelphia Area","positions":[{"description":"As a Mortgage Banker for the past 20 years, I\'m here to answer questions so my clients can have a clear understanding of what they can comfortably afford. As a Mortgage Banker for the past 20 years, I\'m here to answer questions so my clients can have a clear understanding of what they can comfortably afford.","duration":"Sep 2012 Sep 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2015","start_date":"Sep 2012","subtitle":"Centennial Lending Group, LLC","title":"Senior Mortgage Banker"}],"url":"https://www.linkedin.com/company/centennial-lending-group"},{"company":"Bank of America","company_id":"bank-of-america","location":"Huntingdon Valley, Pa. 19006","positions":[{"description":"Originated residential mortgages Originated residential mortgages","duration":"Sep 2009 Aug 2012 3 years","duration_short":"3 years","end_date":"Aug 2012","start_date":"Sep 2009","subtitle":"Bank of America","title":"Mortgage Loan Officer"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"CORNERSTONE LENDING, INC","company_id":null,"location":"","positions":[{"description":"SENIOR LOAN OFFICERRESIDENTIAL AND COMMERCIAL LOANS ALL DOC TYPES SENIOR LOAN OFFICERRESIDENTIAL AND COMMERCIAL LOANS ALL DOC TYPES","duration":"Jun 2008 Sep 2009 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2009","start_date":"Jun 2008","subtitle":"CORNERSTONE LENDING, INC","title":"SR. FINANCIAL CONSULTANT"}],"url":""}]', '["Christopher J. Byczkowski “Howard is a phenomenal lender and person. During the purchase of our first home, Howard & Access Mortgage Lending LLC, were there every step of the way to answer all of our questions, provided us with updates and made us feel comfortable and confident throughout the entire transaction. I would recommend Howard & Access Mortgage Lending to anyone looking to secure funding for the purchase of a home. ”","S Robert Kalishman “Howard has done our last three mortgages. His service has exceeded our highest expectations. A man of his word and mostly importantly the best rates.”"]'] User: ['Jennifer Berube', 'Experienced lender with a demonstrated history of working in the financial services industry. Strong finance professional skilled in Operations Management, Sales, Customer Relationship Management (CRM), Team Building, and Management.', 'Retail Mortgage Loan Originator at Truist Mortgage', 'Truist Mortgage', '[{"company":"Truist Mortgage","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Truist Mortgage","title":"Retail Loan Originator"}],"url":""},{"company":"SunTrust Mortgage","company_id":null,"location":"","positions":[{"description":"","duration":"May 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"May 2021","subtitle":"SunTrust Mortgage","title":"Retail Mortgage Loan Originator"}],"url":""},{"company":"BB&T","company_id":"bb&t","location":null,"positions":[{"description":"Small Business Specialist. Work with small businesses to improve cash flow, save time, money, effectively employ resources and ultimately, improve bottom line.","duration":"Mar 2018 May 2021 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2021","start_date":"Mar 2018","subtitle":"BB&T","title":"Branch Banker IV"},{"description":"","duration":"Feb 2013 Mar 2018 5 years 2 months","duration_short":"5 years 2 months","end_date":"Mar 2018","start_date":"Feb 2013","subtitle":"BB&T","title":"Market Leader IV Assistant Vice President"}],"url":"https://www.linkedin.com/company/bb&t"},{"company":"Dominion Enterprises","company_id":"dominion-enterprises","location":"","positions":[{"description":"","duration":"Sep 2003 Mar 2011 7 years 7 months","duration_short":"7 years 7 months","end_date":"Mar 2011","start_date":"Sep 2003","subtitle":"Dominion Enterprises","title":"National Sales Manager"}],"url":"https://www.linkedin.com/company/dominion-enterprises"},{"company":"Trader Publishing","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Trader Publishing","title":"Sales Manager"}],"url":""},{"company":"Cornerstone Realty Trust","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1997 Jul 2003 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jul 2003","start_date":"Sep 1997","subtitle":"Cornerstone Realty Trust","title":"General Manager"}],"url":""},{"company":"United Dominion Realty Trust","company_id":"udr","location":"","positions":[{"description":"","duration":"Aug 1994 Jan 1999 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 1999","start_date":"Aug 1994","subtitle":"United Dominion Realty Trust","title":"Leasing consultant"}],"url":"https://www.linkedin.com/company/udr"}]', '["Russell Carter “I strongly recommend Jennifer Bufis for any job that requires quick thinking, great organizational skills and a pleasant demeanor when working with people. I had the pleasure of working with, and reporting directly too Jennifer when she served as National Sales Manager. She juggled literally hundreds of accounts for multiple sales representatives, making their jobs easier and, by extension, helping me to achieve my highest goals thus far financially and professionally. While at Dominion, she implemented a new system that resulted in a much smoother process from sales to delivery. Jennifer was efficient and effective in her professional role, but also took the time to engage workers and clients with a genuine interest in how they were doing. I wish all our managers could be as kind and friendly as Jenifer. Any company that hires Jennifer Bufis will find their money well spent.”","Max Dobbs “I have worked directly for Jennifer and along side Jennifer. Jennifer was a fair and encouraging manager and genuinely cared about the well being of her employees and the company. Jennifer gave employees space but at the same time made sure that company call goals and performance standards were met. She is also great at digging to find problem areas and how to solve them quickly whether it was operational or procedural in nature. Jennifer is delightful to be around does a great job coaching those underneath her supervision. Jennifer is very kind hear-ted but will definitely get her hands dirty when she needs to. I would definitely work with or for Jennifer again.”"]']### Assistant: The agent's job is to provide mortgage loan services, and today, the agent is reaching out to the user because they need to discuss potential home loan options based on the user's financial needs and goals.
### Human: Agent: ['Mike Horning', 'Specialties: Customer relations, budgeting, management, market planning, market research, marketing, newsletters, presentation skills, profit, retail, sales, public relations. High level of customer service and retention. I pride myself on value first and creating a reputation of excellent customer service.', 'General Manager at BLJ WIRELESS INC', 'BLJ WIRELESS INC', '[{"company":"BLJ WIRELESS INC","company_id":"blj-wireless-inc","industry":"Wireless","location":"Ypsilanti, MI","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jan 2018","subtitle":"BLJ WIRELESS INC","title":"General Manager"}],"url":"https://www.linkedin.com/company/blj-wireless-inc"},{"company":"Wireless Zone - Verizon Wireless Premium Retailer","company_id":"wireless-zone-llc","location":"3069 Carpenter Rd Ypsilanti, MI 48197","positions":[{"description":"As an exclusive premium retailer for Verizon Wireless, we help our Consumer and Business clients get their hands on the latest, cutting edge devices that Verizon has to offer. We will make sure you are on the best plan and receiving any available employee or business discounts. I have over nine years of experience selling Verizon Wireless including professional solution-based selling and account management. I also create cost analysis and sales proposals to help small to mid-sized businesses reduce costs and increase efficiency. I have excellent planning and forecasting skills along with knowledge of account development strategies. Whether you are a consumer or business you can count on me to provide you with the latest devices and technology that Verizon has to offer.","duration":"Dec 2005 - Present 15 years 10 months","duration_short":"15 years 10 months","end_date":"Present","start_date":"Dec 2005","subtitle":"Wireless Zone - Verizon Wireless Premium Retailer","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/wireless-zone-llc"},{"company":"20/20 Communications","company_id":null,"location":"3069 Carpenter Rd Ypsilanti, MI 48197","positions":[{"description":"20/20 Communications is an Internet Services Consulting Company focused on uncovering the comprehensive needs of Consumer and Business clients and ultimately providing them with the latest and most cost-effective Data and Voice Solutions. With over 20 years of experience, we are able to confidently assess the needs of our clients and offer them unbiased solutions which will serve them well today and into the future.20/20 Communications has many partners as we utilize multiple Tier 2 and 3 providers as well as Tier 1 carriers such as AT&T, Verizon, Comcast, etc. We provide multiple quotes to help you find the best solution for your business at the best price and make sure it is with a provider that has a solid network. We will customize a solution specific to the needs of your business.Doing business with 20/20 will provide you and your business with many advantages such as; time savings, level 1 support, online trouble tickets and quote requests and best of all, our services are FREE!Our focus is providing value first and making sure our customers receive the highest level of customer service.","duration":"Dec 2005 Jan 2015 9 years 2 months","duration_short":"9 years 2 months","end_date":"Jan 2015","start_date":"Dec 2005","subtitle":"20/20 Communications","title":"Director of Sales"}],"url":""},{"company":"Remerica Hometown","company_id":"remericahometownrealtors","location":"","positions":[{"description":"Sales Consultant to prospective buyers.Listing Agent, preparing listing agreements.Prepare and submit purchase agreements.Conducts open house events.Outreach to potential clients. Sales Consultant to prospective buyers.Listing Agent, preparing listing agreements.Prepare and submit purchase agreements.Conducts open house events.Outreach to potential clients.","duration":"2003 2011 8 years","duration_short":"8 years","end_date":"2011","start_date":"2003","subtitle":"Remerica Hometown","title":"Realtor"}],"url":"https://www.linkedin.com/company/remericahometownrealtors"},{"company":"Wireless Zone","company_id":null,"location":"","positions":[{"description":"Operations / Inventory Operations / Inventory","duration":"Dec 2005 Dec 2005 1 month","duration_short":"1 month","end_date":"Dec 2005","start_date":"Dec 2005","subtitle":"Wireless Zone","title":"Operations Manager"}],"url":""},{"company":"Eby-Brown","company_id":"eby-brown","location":"","positions":[{"description":"Management of more than 65 accounts.Customer service representation as well as customer retention.Management of Accounts Receivable and Accounts Payable.Portfolio growth related to income.Achieved corporate goals based on account performance.Product Merchandising and Market Surveys. Management of more than 65 accounts.Customer service representation as well as customer retention.Management of Accounts Receivable and Accounts Payable.Portfolio growth related to income.Achieved corporate goals based on account performance.Product Merchandising and Market Surveys.","duration":"Jan 1996 Jan 2005 9 years 1 month","duration_short":"9 years 1 month","end_date":"Jan 2005","start_date":"Jan 1996","subtitle":"Eby-Brown","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/eby-brown"}]', '["Jitendra Mehta “Mike Horning has always helped my company and all my referral network members with the best possible cell phone, wireless internet and other PDA solutions. He is a true expert in his field, trustworthy and hard worker. I have no hesitation in recommending him as a solution provider to any of my contacts.”","Stephanie M Salsbery,MS,CHES,CNP “I had the pleasure of working with Mike at 20/20 Telecom. He has proven to be a great asset to both the company and his clients. I have found Mike to have a high degree of professionalism, knowlege and customer service focus. His well rounded perspective for his clients needs, and follow through have allowed him to be a consistant sales leader with the 20/20 team.”"]'] User: ['Joseph Michael Martinez', 'Experienced leader with a demonstrated history of excelling in client acquisition, brand and program development in technology, consumer electronics, and personal development industries.', 'Community Advocate | Experience Producer | Urban Gardener |', 'Verizon Connect', '[{"company":"Verizon Connect","company_id":"verizon-connect","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Verizon Connect","title":"Senior Business Development Representative"},{"description":"","duration":"Sep 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Verizon Connect","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/verizon-connect"},{"company":"Tesla","company_id":"tesla-motors","location":"Greater San Diego Area","positions":[{"description":"-Exercised strategic planning to optimize delivery logistics, reducing inventory dwell time and revenue recognition cases, saving the organization millions in operational expenses.-Oversaw growth initiative, leading and training team across company channels to scale delivery operations.-Managed end to end delivery operations of automotive inventory valued in the tens of millions. -Exercised strategic planning to optimize delivery logistics, reducing inventory dwell time and revenue recognition cases, saving the organization millions in operational expenses.-Oversaw growth initiative, leading and training team across company channels to scale delivery operations.-Managed end to end delivery operations of automotive inventory valued in the tens of millions.","duration":"Sep 2016 Sep 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2019","start_date":"Sep 2016","subtitle":"Tesla","title":"Senior Delivery Operations Coordinator"}],"url":"https://www.linkedin.com/company/tesla-motors"},{"company":"Knowledge For Men","company_id":"knowledge-for-men","location":"Greater San Diego Area","positions":[{"description":"-Developed client acquisition strategies for a consulting organization enabling the coaching team to increase sales from 6 to 7 figures annually.-Supported event planning for performance seminars driving client acquisition and retention.-Managed client pipeline consulting on professional educational and coaching services. -Developed client acquisition strategies for a consulting organization enabling the coaching team to increase sales from 6 to 7 figures annually.-Supported event planning for performance seminars driving client acquisition and retention.-Managed client pipeline consulting on professional educational and coaching services.","duration":"Jul 2016 Sep 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2017","start_date":"Jul 2016","subtitle":"Knowledge For Men","title":"Sales Coach"}],"url":"https://www.linkedin.com/company/knowledge-for-men"},{"company":"24 Hour Fitness","company_id":"24-hour-fitness","location":"Arcadia, Ca","positions":[{"description":"","duration":"Nov 2015 Mar 2016 5 months","duration_short":"5 months","end_date":"Mar 2016","start_date":"Nov 2015","subtitle":"24 Hour Fitness","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/24-hour-fitness"},{"company":"After-School All-Stars","company_id":"after-school-all-stars","location":"Greater San Diego Area","positions":[{"description":"Provide leadership and support in academic, cultural and recreational enrichment to K-12 youth. Enlighten, and inspire students through innovative, cutting-edge enrichment programs that contribute to increased health and wellness, improved grades and attendance as well as reducing drug use, crime and violence; while increasing the safety of students in the after school hours. Provide leadership and support in academic, cultural and recreational enrichment to K-12 youth. Enlighten, and inspire students through innovative, cutting-edge enrichment programs that contribute to increased health and wellness, improved grades and attendance as well as reducing drug use, crime and violence; while increasing the safety of students in the after school hours.","duration":"Jul 2014 Mar 2015 9 months","duration_short":"9 months","end_date":"Mar 2015","start_date":"Jul 2014","subtitle":"After-School All-Stars","title":"Program Leader"}],"url":"https://www.linkedin.com/company/after-school-all-stars"},{"company":"Best Buy","company_id":"best-buy","location":null,"positions":[{"description":"Motivate and inspire a team to perform to their full potential, rally around the company mission, vision, and values in order to achieve and excel in revenue, margin, and NOP budget across all channels. Maintain labor management, brand and merchandising standards, and inventory integrity throughout the entire store. Conduct regular store meetings, attend District/Territory meetings, and participate in special projects / initiatives as assigned. Recruit, hire, and retain a diverse workforce. Be an active participant in the community as a role model representing the Best Buy Brand.","duration":"Jan 2012 Aug 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2013","start_date":"Jan 2012","subtitle":"Best Buy","title":"General Manager"},{"description":"Sales Manager of with experience motivating and directing 100 plus direct reports. Provide direct supervision, coaching, training, development, and performance management of supervisors and associates. Develop talent and build a sales culture where team members can learn and thrive. Comprehensive background in all aspects of retail operations (e.g., P&L, merchandising, sales, customer service, inventory, personnel and payroll management).","duration":"Apr 2010 Jan 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2012","start_date":"Apr 2010","subtitle":"Best Buy","title":"Assistant Store Manager"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"RadioShack","company_id":"radioshack","location":"Yuma, Az","positions":[{"description":"Drive sales initiatives through coaching and training sales team. Assist with store operating procedures including inventory management, scheduling, merchandising. Engage with customers to find tailored solutions to ensure the highest level of satisfaction. Drive sales initiatives through coaching and training sales team. Assist with store operating procedures including inventory management, scheduling, merchandising. Engage with customers to find tailored solutions to ensure the highest level of satisfaction.","duration":"Sep 2007 Apr 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2010","start_date":"Sep 2007","subtitle":"RadioShack","title":"Assistant Store Manager"}],"url":"https://www.linkedin.com/company/radioshack"},{"company":"Yuma Tennis Association","company_id":null,"location":"Yuma, Az","positions":[{"description":"Manage group lessons for community youth as well as coach and train youth athletic clinics teaching positive values while promoting health and wellness. Manage group lessons for community youth as well as coach and train youth athletic clinics teaching positive values while promoting health and wellness.","duration":"Feb 2006 Aug 2009 3 years 7 months","duration_short":"3 years 7 months","end_date":"Aug 2009","start_date":"Feb 2006","subtitle":"Yuma Tennis Association","title":"Tennis Instructor"}],"url":""}]', '["Bill Weaver “It is with great pleasure that I recommend Joseph. Joseph is one of the most passionate and genuine people that I have ever known. He goes out of his way to ensure success of a team and will do anything possible to ensure positivity in the work environment. He is always attentive to the needs of any business and is able to think outside the box for uncanny solutions. Joseph works with high integrity and is someone, many who work with him, look up to and model after. Joseph would be an excellent fit for any company and will bring a whole lot of energy, enthusiasm and results with whatever he needs to do. Joseph will not only improve your operations but he may change your culture to be better too! He has a magnetic personality and always attracts high quality talent around him.”","Marcus Jimenez “Joseph Martinez is passionate and proactive. He is a solutions based individual and leaves a lasting positive impact on everyone he comes into contact with. ”"]']### Assistant: The agent's job is to provide wireless solutions and excellent customer service, and today the user is reaching out to the agent because they need assistance with acquiring new technology for their business.
### Human: Agent: ['Laurel Lambert', 'Ms. Lambert has 25+ years of IT experience. She is the manager of a QA department with 18 direct reports. Her responsibilities cover practice development, project delivery, and resource management for functional, automated and performance testing. On projects, Ms. Lambert fills the role of Business Architect or Test Manager, but she has also acted as a Project Manager and a Trainer.', 'Global Programme Manager at Grant Thornton International Ltd', 'Grant Thornton International Ltd', '[{"company":"Grant Thornton International Ltd","company_id":"grant-thornton-international-ltd","industry":"Accounting","location":"Oakbrook Terrace, IL","positions":[{"description":"","duration":"Jan 2016 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Jan 2016","subtitle":"Grant Thornton International Ltd","title":"Global Release Manager"}],"url":"https://www.linkedin.com/company/grant-thornton-international-ltd"},{"company":"Grant Thornton LLP","company_id":"grant-thornton-llp","location":null,"positions":[{"description":"Hired to take the QA department to the next level, Ms. Lambert was responsible for improving and standardizing testing practices, for ensuring the high quality and timely completion of testing efforts, and for managing and developing personnel in the functional, automated and performance areas of testing. Through her efforts, the QA department gained recognition as a trusted partner in the SDLC process and improved the overall quality of delivered business solutions. Her team included 8 onshore and 10 offshore resources and successfully delivered 30 projects and 85,000 hours of testing over 18 months.","duration":"Dec 2013 - Present 8 years 3 months","duration_short":"8 years 3 months","end_date":"Present","start_date":"Dec 2013","subtitle":"Grant Thornton LLP","title":"IT Quality Assurance Manager"},{"description":"Provided Quality Assurance oversight for multiple ongoing efforts including the integration of five applications into one end-to-end business process, the implementation of a new CRM package, the extension of existing HR processes to support more employee status codes, and the addition of new data warehouse dimensions and facts. Responsibilities included defining the overall testing strategy, managing a team of 4 onshore and 8 offshore testing resources, ensuring high quality and timely delivery of the testing efforts, and coordinating the planning and execution of all testing phases including functional, ETL, performance, automation, and user acceptance testing.","duration":"Dec 2012 Nov 2013 1 year","duration_short":"1 year","end_date":"Nov 2013","start_date":"Dec 2012","subtitle":"Grant Thornton LLP","title":"IT Quality Assurance Lead"},{"description":"Managed testing of a new project accounting system that allowed a division to increase revenue by permitting them to compete for additional government contracts. Ms. Lambert defined the QA approach to verify the package functionality, to confirm the interfaces between the existing applications and the new system, and to validate that the two accounting systems stayed synchronized. Ms. Lambert coordinated a multi-location, multi-organization team that included IT, business users, and vendor resources to execute multiple phases of testing including functional, integration, operational, and performance.","duration":"Jul 2011 Nov 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2012","start_date":"Jul 2011","subtitle":"Grant Thornton as an Independent","title":"IT QA Team Lead"}],"url":"https://www.linkedin.com/company/grant-thornton-llp"},{"company":"CSC","company_id":"csc","location":"Oakbrook, IL","positions":[{"description":"Working in the Commercial Consulting practice of a large IT services company, Ms. Lambert started as a programmer and advanced to the role of Business Architect and Test Manager. She participated in small to large projects covering proposal through delivery. She is experienced in all aspects of the software development life cycle from developing the initial business case, defining a vision and strategy, re-engineering business processes, documenting system specifications, validating the software, training users, and deploying the solution for both package and custom developed solutions.","duration":"Jul 1988 Jun 2011 23 years","duration_short":"23 years","end_date":"Jun 2011","start_date":"Jul 1988","subtitle":"CSC","title":"Business Architect"}],"url":"https://www.linkedin.com/company/csc"}]', '["LinkedIn User “Laurel worked as a QA Manager on one of the most complex and mission critical projects we have had to date at Grant Thornton. She was able to structure a strategy, approach and test plan for this initiative in excellent fashion. Laurel\'s expertise, professionalism, depth, work-ethic and attention to detail in her assignment was a significant factor in the success of this project. I would welcome bringing Laurel back to work on similiar initiates in the near future.”","Jim Petrassi “I have had the pleasure to work with Laurel over the past two decades on numerous projects. If I were to form a “dream team” and needed a business architect to lead the requirements definition, communications of requirements with the technical team, test management, and end user training, Laurel would be on that list. In addition to tremendous skill and experience, she brings a commitment to excellence and the attitude of a team player. Laurel is a true professional, someone I look forward to working with again in the future.”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to manage and coordinate events for a global company, and today the agent is reaching out to the user because they need assistance in planning and executing an upcoming trade show.
### Human: Agent: ['Jayadev Vadakkanmarveettil', '13+ yrs in product roles at Amazon and Google', 'Principal Product Manager, ML Thought Leadership Programs at Amazon Web Services (AWS)', 'Amazon Web Services (AWS)', '[{"company":"Amazon Web Services (AWS)","company_id":"amazon-web-services","industry":"IT Services and IT Consulting","location":"Greater Seattle Area","positions":[{"description":"• Leading new programs to help the next million customers get started with AWS AI/ML services in less than a day. Owner for a cross-org initiative to accelerate service activation and revenue by harmonizing onboarding experiences.• In prior role, built and scaled Reinforcement Learning-based content optimization capability that has delivered $100M+ in incremental revenue. Exceeded D-team goal (one of the highest company-wide goals) two years in a row with this program.• Owned D-team goal to introduce millions of Print book readers to their first Kindle eBook; ended the year with 119% attainment to goal.• Scaled two Kindle products from start to finish: an automated Kindle deals platform that now generates 20x more deals for customers than the previous solution, and a first-of-its-kind Kindle Unlimited gift card that is now available in more than 10,000 US stores.• Awarded two US patents for an innovation to make apps more affordable for customers in emerging markets who are on expensive mobile data plans.• Lead product manager for a mobile distribution business focused on Amazon app (Shopping, Kindle, and Appstore) installs on carrier/OEM devices; unlocked X MM installs in 6 months by delivering on partner requests for a new product UI, integration of Amazon Instant Video, and a smaller footprint on devices.• Drove the redesign of a cross-category recommendations product used for preloads called Grover. Responsibilities included analyzing performance metrics and conducting usability studies. Secured buy-in from one of the biggest US carriers after presenting a demo to their leadership team.• Shipped a new music and video experience on Fire tablets in 40 countries; worked with engineers to design a novel technical architecture and with six in-country Business Development teams to close legal agreements with 25 developers.","duration":"Aug 2013 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Amazon Web Services (AWS)","title":"Principal Product Manager, ML Thought Leadership Programs"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"Google","company_id":"google","location":"","positions":[{"description":"• Promoted twice (Associate --> Strategist --> Senior Strategist)• Led cross-functional teams that built a new platform to accelerate content creation in Indian languages, a new sentiment analysis tool for data mining, and a new recommendation engine for marketing Google products• Project lead for initiative to drive user adoption of Google products in emerging markets through innovative initiatives such as a new marketing platform that won the 2010 Global Innovation Award and a partnership with one of the world\'s largest IT training companies to offer a new certification program in online advertising• Provided product expertise to solve complex user issues and prioritize the feature roadmap for Google’s search products• Ran the Hai Baaton Mein Dum? contest to spur the growth of the web in Indian languages; featured on the Google India homepage for two days• Set up and supervised teams focused on improving the user experience in two of Google\'s highest-profile product areas (Google+ and Chrome OS)","duration":"Mar 2007 Aug 2011 4 years 6 months","duration_short":"4 years 6 months","end_date":"Aug 2011","start_date":"Mar 2007","subtitle":"Google","title":"Senior Strategist"}],"url":"https://www.linkedin.com/company/google"}]', '["Doug Raymond “Jayadev is one of Amazon\'s strongest PMs. He is tenacious about driving product priorities. He is opinionated, but collegial and works well with others. He has the ability to handle large projects of considerable scope and complexity, and consistently looks for ways to expand the impact of his work. I really enjoyed working with Jayadev and strongly recommend him.”","Rishii Dhand “I was Jayadev\'s manager at Google for two years. The highlight was our close collaboration with the Marketing team and a creative agency on a platform for acquiring a million new users for Google in India. The project went on to win the 2010 Global Innovation Award instituted by our VP. Jayadev\'s work on the project illustrates the qualities that made him successful at the company: the ability to work effectively with cross-functional partners, a laser focus on results, and a strong desire to find ambitious new ways to solve big challenges.”"]'] User: ['Sachin Jain', 'Experienced Software Test Engineer with a demonstrated history of working in the internet industry. Skilled in Databases, Mobile Applications, Test Management, Test Planning, and Regression Testing. Strong engineering professional with a Masters focused in Information Managment systems from Harvard University.', 'Staff Software Test Engineer at Google', 'Google', '[{"company":"Google","company_id":"google","industry":"Technology, Information and Internet","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Google","title":"Staff Software Test Engineer"},{"description":"","duration":"Apr 2017 Oct 2020 3 years 7 months","duration_short":"3 years 7 months","end_date":"Oct 2020","start_date":"Apr 2017","subtitle":"Google","title":"Senior Software Test Engineer"},{"description":"","duration":"Apr 2011 Apr 2017 6 years 1 month","duration_short":"6 years 1 month","end_date":"Apr 2017","start_date":"Apr 2011","subtitle":"Google","title":"Software Test Engineer"}],"url":"https://www.linkedin.com/company/google"},{"company":"ITA Software","company_id":"ita-software","location":"","positions":[{"description":"- Automate high priority test cases using in-house testing framework. Add/Update/Maintain existing automation suite. - Test some of the major functionality for the Airline Reservation system. - Automate high priority test cases using in-house testing framework. Add/Update/Maintain existing automation suite. - Test some of the major functionality for the Airline Reservation system.","duration":"Sep 2008 Apr 2011 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2011","start_date":"Sep 2008","subtitle":"ITA Software","title":"Senior QA Engineer"}],"url":"https://www.linkedin.com/company/ita-software"},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":"","positions":[{"description":"- Create performance testing framework of application at the Web Based level, Web Service level and also at the Stored Proc level to determine the performance degradation- Involved in creating test scripts for performance, load, stress and longevity testing using Mercury LoadRunner which mimic the real world scenario. - Create performance testing framework of application at the Web Based level, Web Service level and also at the Stored Proc level to determine the performance degradation- Involved in creating test scripts for performance, load, stress and longevity testing using Mercury LoadRunner which mimic the real world scenario.","duration":"Feb 2007 Aug 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2008","start_date":"Feb 2007","subtitle":"Fidelity Investments","title":"Performance Engineer"}],"url":"https://www.linkedin.com/company/fidelity-investments"},{"company":"Philips Lifeline","company_id":"philips-lifeline","location":"","positions":[{"description":"","duration":"Jan 2006 Dec 2006 1 year","duration_short":"1 year","end_date":"Dec 2006","start_date":"Jan 2006","subtitle":"Philips Lifeline","title":"Quality Assurance Engineer"}],"url":"https://www.linkedin.com/company/philips-lifeline"},{"company":"General Motors","company_id":"general-motors","location":"","positions":[{"description":"","duration":"2004 Nov 2005 1 year","duration_short":"1 year","end_date":"Nov 2005","start_date":"2004","subtitle":"General Motors","title":"Performance Engineer (IBM Consultant)"}],"url":"https://www.linkedin.com/company/general-motors"}]', '["LinkedIn User “Sachin is a remarkable person. I worked with Sachin from 2008 to 2010 where he was part our team as Senior Quality Assurance Engineer on system integration on the Reservation system project at ITA Software. In this short period, I have seen many examples of his talent in QA and he also has demonstrated very strong programming skills, a very organized planning, great team work and high professionalism. It was a pleasure to work with Sachin and I would very much welcome the opportunity to work with him again.”","Ann Ferracane “Sachin not only has superb technical skills and diverse technical knowledge, but is also enthusiastic and brings a work hard/work smart attitude to the team. Our rigorous semester-long capstone project required team members to thoroughly research and effectively communicate their findings. Sachin was an excellent team member and always went above and beyond.”"]']### Assistant: The agent's job is to engage with experienced software test engineers and today, the agent is reaching out to the user because they need to discuss potential collaboration on a new test automation project at Google.
### Human: Agent: ['Bryan Replogle', 'Experienced Specialist with a demonstrated history of working in the construction industry. Skilled in Negotiation, Petroleum, Operations Management, Sales, and Heavy Equipment. Strong professional graduated from Union University.', 'Crane Rental Specialist for Maxim Crane Works', 'Maxim Crane Works, LP', '[{"company":"Maxim Crane Works, LP","company_id":"maxim-crane-works-lp","industry":"Construction","location":"Memphis Tennessee","positions":[{"description":"I cover all of Arkansas, Oklahoma, Texas, Louisiana, Mississippi, Alabama and Tennessee. I cover all of Arkansas, Oklahoma, Texas, Louisiana, Mississippi, Alabama and Tennessee.","duration":"Oct 2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"Oct 2009","subtitle":"Maxim Crane Works, LP","title":"Crane Rental Specialist"}],"url":"https://www.linkedin.com/company/maxim-crane-works-lp"},{"company":"AmQuip Crane","company_id":"amquip-crane","location":"Memphis Tennessee","positions":[{"description":"AmQuip Cranes here in Memphis Tennessee Bare Rents Rough Terrain Cranes from 30 Ton To 130 Ton and Crawler Cranes from 50 to 330 Tons. We also have Boom Trucks and Carry Decks for rent.Visit our Website at www.amquip.com AmQuip Cranes here in Memphis Tennessee Bare Rents Rough Terrain Cranes from 30 Ton To 130 Ton and Crawler Cranes from 50 to 330 Tons. We also have Boom Trucks and Carry Decks for rent.Visit our Website at www.amquip.com","duration":"Oct 2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"Oct 2009","subtitle":"AmQuip Crane","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/amquip-crane"},{"company":"NES Rentals","company_id":"nes-rentals","location":"Memphis Tennessee","positions":[{"description":"","duration":"May 1990 Oct 2009 19 years 6 months","duration_short":"19 years 6 months","end_date":"Oct 2009","start_date":"May 1990","subtitle":"NES Rentals","title":"Sales Rep."}],"url":"https://www.linkedin.com/company/nes-rentals"},{"company":"nexAir, LLC","company_id":"nexairllc","location":"","positions":[{"description":"","duration":"Feb 1980 May 1990 10 years 4 months","duration_short":"10 years 4 months","end_date":"May 1990","start_date":"Feb 1980","subtitle":"nexAir, LLC","title":"Inside Sales"}],"url":"https://www.linkedin.com/company/nexairllc"}]', '["Tom Van Horn “Good Man high on integrity”","Gene Robinson “Bryan works well with you as a client to solve problems,with safety always in front and to serve you better.Bryan is always a professional well orginized...thank you Bryan”"]'] User: ['Richard Jones', 'Our work is typically in land development, site planning and water and sewer utility design. We also perform EPSC inspections, residential structural inspections and design foundations for prefabricated steel buildings.Also we are called upon for construction project management on airport and highway construction.', 'Safety & Health Manager at Rogers Group Inc.', 'Rogers Engineering Group', '[{"company":"Rogers Engineering Group","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Rogers Engineering Group","title":"Engineering Manager"}],"url":""},{"company":"Rogers Group Inc.","company_id":"rogers-group-inc.","location":"","positions":[{"description":"Working in both East Middle Tennessee and Arkansas as a Safety & Health Manager with Rogers Group, Inc.","duration":"Jul 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Rogers Group Inc.","title":"Safety & Health Manager"}],"url":"https://www.linkedin.com/company/rogers-group-inc."}]', '["“Great engineer and an even better human being!”","“There are many types of Civil Engineers you can hire. Richard is the type that can get the job done. I can not comment on his ability to do pattern books, and other eye wash. However I can recommend Richard as someone who knows what works out in the field not just on a computer screen.”"]']### Assistant: The agent's job is to provide crane rental services, and today the user is reaching out to the agent because they need assistance with crane equipment for a land development project.
### Human: Agent: ['Sam Ellias', 'Global branding and innovation professional. Skilled at identifying opportunities in the marketplace and then developing and launching innovative new product concepts to capitalize on those opportunities based on extensive experience in all aspects of the brand development process. Specialties: Opportunity assessment, ideation, concept development and validation, product development, packaging development, marketing plan development', 'President, Sam Ellias Enterprises LLC,', 'Sam Ellias Enterprises LLC', '[{"company":"Sam Ellias Enterprises LLC","company_id":null,"location":"","positions":[{"description":"Providing innovation consulting to small and medium sized beverage companies Providing innovation consulting to small and medium sized beverage companies","duration":"Jan 2008 - Present 14 years 3 months","duration_short":"14 years 3 months","end_date":"Present","start_date":"Jan 2008","subtitle":"Sam Ellias Enterprises LLC","title":"President"}],"url":""},{"company":"West End Importing & Distributing Co. LLC","company_id":null,"location":"Long Branch, NJ","positions":[{"description":"West End Imports is an importer and distributor of South African and Chilean wines. West End Imports is an importer and distributor of South African and Chilean wines.","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"West End Importing & Distributing Co. LLC","title":"Founder & President"}],"url":""},{"company":"Pearlfisher, Inc.","company_id":null,"location":"","positions":[{"description":"Led business development to establish client base, opened the New York studio and built a strong team of creative, account management and planning professionals to service our clients design and branding needs. Provided strategic marketing direction to project teams. Clients included Unilever, Johnson & Johnson, Pernod Ricard, Jose Cuervo, William Grant & Sons, Remy Cointreau, Anheuser Busch, Pepsi, Walgreen’s, Safeway, Campbell Soup and Hershey Foods along with a variety of smaller entrepreneurial companies. Projects ranged from innovation/new brand creation to package design/redesign to brand identity.","duration":"Mar 2002 Dec 2007 5 years 10 months","duration_short":"5 years 10 months","end_date":"Dec 2007","start_date":"Mar 2002","subtitle":"Pearlfisher, Inc.","title":"President"}],"url":""},{"company":"Pernod Ricard","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"Pernod Ricard","title":"Consultant"}],"url":""},{"company":"Seagram","company_id":"seagram","location":null,"positions":[{"description":"During this period, developed a global innovation process to harmonize go/no go criteria in different regions, reduce or eliminate duplication of efforts and to make worldwide innovation projects more transparent to Senior Management.","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Seagram","title":"VP, Global Innovation"},{"description":"During career at Seagram rose from product manager to VP Global Innovation. Among the brands developed and launched were Captain Morgan Original Spiced Rum and all its line extensions including Parrot Bay Rum and Captain Morgan Private Stock. Also reponsible for developing the Godiva Liqueur line, Margaritaville Tequila and Bulleit Bourbon.","duration":"1980 2002 22 years","duration_short":"22 years","end_date":"2002","start_date":"1980","subtitle":"Seagram","title":"VP Innovation"}],"url":"https://www.linkedin.com/company/seagram"}]', '["Jonathan Ford “Sam is great and rock solid person to know. As a client he drove strong innovation ideas for the drinks industry to market with many a success. Following this he us helped establish a Pearlfisher studio in New York and was President for 4 years taking it from start up mode to establishing a foundation for growth. Sams experience and management skills were invaluable in getting us to that point and worked directly with the Partners of Pearlfisher London. He\'s a great guy and a formidable force to have your side. Don\'t play poker with him - he\'ll beat you every time.”","Arthur Shapiro “Sam is the consummate professional. Everything he works on is thorough, well thought out and well executed. He is smart, dependable and fun to work with. Arthur Shapiro”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide innovation consulting to small and medium-sized beverage companies, while today the user is reaching out to the agent because they need assistance in planning and managing a high-profile conference for a healthcare organization.
### Human: Agent: ['Doug Rough', 'Interested in new opportunities to take my skills forward in strategic financial planning, project management and product management. Additional skills: programming, supervision, coaching, facilitation, Excel macros VBA, beta testing, Python, presentations before large audiences and decisionmakers and more. Java certification, Series 7 and 6 licenses.', 'Account Executive at Stephen B. Abraham Farmers Agent', 'Stephen B. Abraham Farmers Agent', '[{"company":"Stephen B. Abraham Farmers Agent","company_id":null,"location":"Bothell, Washington, United States","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Stephen B. Abraham Farmers Agent","title":"Account Executive"}],"url":""},{"company":"theRoughs.com","company_id":null,"location":"","positions":[{"description":"Photography, Consulting, Retreats and Reunions.","duration":"Jan 1979 - Present 42 years 8 months","duration_short":"42 years 8 months","end_date":"Present","start_date":"Jan 1979","subtitle":"theRoughs.com","title":"Owner"}],"url":""},{"company":"Honeymoon Wealth","company_id":null,"location":"Kirkland, wa","positions":[{"description":"","duration":"Jul 2016 Jul 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2019","start_date":"Jul 2016","subtitle":"Honeymoon Wealth","title":"Financial Associate and Author"}],"url":""},{"company":"NYLIFE Securites LLC","company_id":"nylife-securities-llc","location":"10885 NE 4th, suite 1400, Bellevue, WA 98004","positions":[{"description":"I am a Financial Services Professional offering securities products and services through NYLIFE Securities, LLC, Member FINRA/SIPC, A Licensed Insurance Agency.","duration":"Dec 2009 Aug 2016 6 years 9 months","duration_short":"6 years 9 months","end_date":"Aug 2016","start_date":"Dec 2009","subtitle":"NYLIFE Securites LLC","title":"Financial Services Professional*"}],"url":"https://www.linkedin.com/company/nylife-securities-llc"},{"company":"City of Seattle","company_id":"city-of-seattle","location":"","positions":[{"description":"Wholesale power marketing, specializing in transmission and ancillary services and long-term integrated resource planning.","duration":"Jan 1997 Sep 2009 12 years 9 months","duration_short":"12 years 9 months","end_date":"Sep 2009","start_date":"Jan 1997","subtitle":"City of Seattle","title":"Power Marketer"}],"url":"https://www.linkedin.com/company/city-of-seattle"}]', '["“I had the privilege of working on several projects with Doug. His combination of people skills and real world knowledge really made a big impact. As an example, during a consulting project we were tasked with obtaining survey data from a number of potential clients. While a number of folks tried to obtain this information, Doug was by far the most successful. He is someone who can identify and execute a clear path to goal achievement.”","“In every classroom discussion, Doug brings a unique and valuable perspective, as well as a good deal of humor. As a presenter, he does an excellent job of developing and focusing on the key ideas in a subject and presenting them in a clean, clear way.”"]'] User: ['Greg Marcinko', '20+ year automation specialist capable of designing, implementing and executing a test automation strategy for small to global organizations. Over 25 years of software development expertise on diverse OS platforms. Quality and results-driven senior Information Technology professional with experience in computer systems administration, development and test. Demonstrated leadership in test automation; adept at instituting corporate-wide testing standards and practices.', 'Software Architect', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Self employed","title":"Independent Contractor"}],"url":""},{"company":"Charter Comunicatons","company_id":null,"location":"Denver, Colorado","positions":[{"description":"Joined prominent MSO in development of automaton systems to reduce the time to market and increase efficiencies in engineering activities. Build libraries for automation of CMTS, DOCSIS, Wi-Fi, E-MTA and CPE devices. Administer automation server equipment, TestShell, licensing, web services, SVN and MySQL database. Developed code for VoIP testing allowing hundreds of calls to be placed and retried on failure in a matter of hours. Automatic generation and execution of Wi-Fi test cases responsible for reducing test times from days to hours. Authored test cases for DOCSIS testing including management of CMTS, modem and RF attenuator manipulation. Train automation team members in development practices for TestShell Studio.","duration":"Aug 2013 Feb 2014 7 months","duration_short":"7 months","end_date":"Feb 2014","start_date":"Aug 2013","subtitle":"Charter Comunicatons","title":"Automaton Integraton Engineer"}],"url":""},{"company":"Emulex","company_id":"emulex","location":"","positions":[{"description":"Hired by leading designer of host bus adapters to improve testing efficiencies in the development cycle. Leveraging previous automation experience, guide the automation projects of 4 person team by definitions of goals, project scheduling and prioritization of tasks to assist DVT in shrinking the test cycle. Interface with the world-wide Product Management, R&D, EVT and DVT teams to smooth the transition of pre-release product through the development cycle. Responsible for developing automation tests and mentor automation team to improve standardization of development and deployment of automation technologies across a diverse global development environment.","duration":"Jan 2011 Dec 2012 2 years","duration_short":"2 years","end_date":"Dec 2012","start_date":"Jan 2011","subtitle":"Emulex","title":"Lead DVT Automation Engineer"}],"url":"https://www.linkedin.com/company/emulex"},{"company":"Hitachi Data Systems","company_id":"hitachi-data-systems","location":"","positions":[{"description":"Supervise and mentor daily activities of 20 to 30 person configuration group that is responsible for designing Enterprise class end to end storage solutions for HDS customers in the western hemisphere. Interface with Sales teams, Customer service teams, Business Coordinators, Business Analysts and Pricing strategists to expedite configuration delivery to end customers. Analyze configurations and internal processes for troubleshooting purposes and problem resolution. Responsible for development of automation tools, web site and databases for quality control of configurations as well as management of configuration group knowledge base.","duration":"Jul 2006 Jan 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jan 2011","start_date":"Jul 2006","subtitle":"Hitachi Data Systems","title":"Lead Configuration Strategist"}],"url":"https://www.linkedin.com/company/hitachi-data-systems"},{"company":"Xyratex","company_id":"xyratex","location":"","positions":[{"description":"Invited to join leading designer and manufacturer of SAN storage hardware to lead test engineering activities. Duties include building and executing test plans as well as engineering new tests, and maintaining existing tests. Architect test plans for the system integration test cycle. This includes gathering requirements from system specifications, as well as input from the defect tracking database which allows for proper test coverage. These plans are stored in a globally accessible internal website to promote multi-site and multi-tester interaction during the test cycle.Mentor testers in the best practices for test case development and execution.Support product release cycle by interacting between test, development and architect teams. Troubleshoot, analyze and escalate defects which results in the solutions to complex failure scenarios.Execute test plans, which include the setup of hardware and software, managing the configuration of the test bed, archiving log information and recording defects as noted.Developed a number of software based test tools including a software based power supply failure tool, a drive fault injection tool and a software failure simulation tool for RAID storage systems to facilitate long term testing. This includes programming as well as scripting techniques Designed and constructed programmable circuit board that simulates a hardware RAID component failure, effectively tripling test efficiencies by enabling automatic 24x7 testing.Design, build and maintain Storage Area Networks (SANs) to simulate customer environments Conducted a detailed competitive analysis of various RAID products, which resulted in the $21 million dollar acquisition of nStor Technologies. Manage the production server systems including NFS, Samba, web, ftp and database services for worldwide usage.","duration":"Jul 2003 Jun 2006 3 years","duration_short":"3 years","end_date":"Jun 2006","start_date":"Jul 2003","subtitle":"Xyratex","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/xyratex"},{"company":"MTI","company_id":"mti-technology","location":null,"positions":[{"description":"Promoted within designer and manufacturer of SCSI and Fibre channel based RAID storage solutions to oversee daily activities of 12 engineers while managing engineering projects for testing, software development and integration of RAID storage subsystems. Also responsible for all MIS activities including system and network management of UNIX servers, PC servers and PC workstations, email and web services, LAN operations, wireless networking and NIS, DNS and DHCP services. Duties included monitoring ISO 9001 compliance and implementing new procedures as needed.Revolutionized testing by pioneering Test Engineering and Automation Management processes (TEAM), instituting a corporate-wide development and automation group that shared tests, results and procedures across global operations.Directed evolution of RAIDManager software into fibre channel arena, leading company from $150 million to $220 million in annual revenues from 1997 to 2000.Implemented and maintained extensive facility security system using Simplex card access system.Responsible for designing and upgrading software for RAIDManager product line including associated support modules.Redesigned monitoring layer of RAIDManager software by extracting common routines and reconfiguring code as reusable software library, significantly reducing long-term code development and maintenance.Leveraged object oriented techniques to implement RAID unit monitoring, credited with enabling implementation of OpenView, Sun NetManager and PhoneHome product lines.","duration":"1997 2003 6 years","duration_short":"6 years","end_date":"2003","start_date":"1997","subtitle":"MTI","title":"Engineering Manager"},{"description":"Selected by designer of DEC VAX/Alpha hardware controllers and SCSI based RAID storage to design and implement a software test suite for multi-user, client/server application. Responsible for all phases of SDLC from requirements gathering through deployment and support. Provided ongoing engineering support to R&D, Sustaining and DVT through system tuning, crash dump analysis and system/network management.Created extensive Corrective Action Request Database system that tracked deficiencies and enhancement requests during development cycle; successfully used to manage scope creep and requirements compliance.Designed RAIDManager software for Windows NT that configures and monitors MTI 9000 series RAID arrays, including implementation of SCSI pass-through layer mechanismSuccessfully deployed MTI Test Controller software, establishing the standard for MTI testing, that provided database, scheduler and monitor for design verification and regression testing of MTI product line; credited with increasing testing efficiencies by 400%.","duration":"1993 1997 4 years","duration_short":"4 years","end_date":"1997","start_date":"1993","subtitle":"MTI Technology","title":"DVT Engineer"}],"url":"https://www.linkedin.com/company/mti-technology"},{"company":"UNOCAL","company_id":"unocal","location":"","positions":[{"description":"Recruited by major refiner and distributor of petroleum-based products to develop system utilities for OpenVMS, UNIX and micro-computer platforms and to assist in application development efforts. Duties included system tuning, problem resolution and network management of 600-node network. Responsible for installing and maintaining VMS operating system and layered products running in MIVC environment. Recruited by major refiner and distributor of petroleum-based products to develop system utilities for OpenVMS, UNIX and micro-computer platforms and to assist in application development efforts. Duties included system tuning, problem resolution and network management of 600-node network. Responsible for installing and maintaining VMS operating system and layered products running in MIVC environment.","duration":"1986 1993 7 years","duration_short":"7 years","end_date":"1993","start_date":"1986","subtitle":"UNOCAL","title":"System Software Specialist"}],"url":"https://www.linkedin.com/company/unocal"}]', '["Tom Michel “Greg is a great guy. His technical abilities are vast. I am very impressed with Greg\'s mix of personal and professional assets.”","Paul Grundberg “Greg is intelligent, technical, and friendly. The day he left HDS he was instantly missed, both in personality and loss of knowledge. He will always go the extra mile to help other people - there is no substitute for that.”"]']### Assistant: The agent's job is to provide strategic financial planning and project management, while the user is reaching out to the agent because they need assistance in implementing a test automation strategy for their organization.
### Human: Agent: ['Paula G.', 'High-performing criminal justice leader with a solid subject matter expertise in policing, courts, and corrections, as well as over 16 years of progressive experience in criminal investigation, teaching, and program directing. Extensive experience in developing people and collaborating with officials at all levels while maintaining high ethical standards. Strong communicator who conveys difficult concepts into readily understandable information. Core competencies with tangible outcomes include: • Program Development • Project collaboration • Community Networking • Resource Management • Course Development • Data Collection • Problem Solving • Public Speaking • Training • Leadership • Investigation • Mentoring • Research • Written Communication • Managing Conflict • Interpreting Policy • Assessing Performance • Interviewing • Interagency Relations CAREER HIGHLIGHTS \uf076 Prepared case for trial. US Marshals had a seized property in which a tenant was arrested for assault and narcotics, and then released. Volunteered to take case after speaking with Assistant US Attorney, rather than receive FBI involvement. Interviewed victim and witnesses, prepared case, and testified at trial. Defendant was convicted and sentenced. \uf076 Created security measures. AOPC Judges and court staff in PA were experiencing threats and assaults. Developed an incident survey to determine security weak spots and personnel and public safety measures. Helped develop Security Incident Reporting Form, the first of its kind. Transitioned project as the form was prepared for implementation. Form described by American Bar Association as a best practice. Please contact me at pegormley@gmail.com with opportunities in program development, project collaboration, or training.', 'Director, Continuing Studies of DC Metropolitan Police Department', 'Metropolitan Police Department of the District of Columbia', '[{"company":"Metropolitan Police Department of the District of Columbia","company_id":"metropolitan-police-department-of-the-district-of-columbia","industry":"Law Enforcement","location":"Washington D.C. Metro Area","positions":[{"description":"Create and deliver course content for professional development for sworn staff; lead a team of content developers for synchronous and asynchronous learning. Create and deliver course content for professional development for sworn staff; lead a team of content developers for synchronous and asynchronous learning.","duration":"Sep 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Metropolitan Police Department of the District of Columbia","title":"Director, Continuing Studies"}],"url":"https://www.linkedin.com/company/metropolitan-police-department-of-the-district-of-columbia"},{"company":"Sollel & Associates Consultancy, LLC","company_id":null,"location":"","positions":[{"description":"Startup business to address the issues of the criminal justice system beyond reducing prison populations. Research and advise on critical criminal justice issues such as use of excessive force, police legitimacy, and restorative justice Startup business to address the issues of the criminal justice system beyond reducing prison populations. Research and advise on critical criminal justice issues such as use of excessive force, police legitimacy, and restorative justice","duration":"Sep 2018 Aug 2019 1 year","duration_short":"1 year","end_date":"Aug 2019","start_date":"Sep 2018","subtitle":"Sollel & Associates Consultancy, LLC","title":"Founder & Owner"}],"url":""},{"company":"South University","company_id":"south-university","location":"High Point","positions":[{"description":"For-profit higher education institution with over 500 employees on 11 campuses and online, with 15 undergraduate and 29 graduate programs and 15,000 students.Built a new undergraduate Criminal Justice program utilizing progressive course offerings to groom well informed and competent adults. Received high recognition, including Leadership in Excellence and Leadership in Teaching Awards. Courses taught include Restorative Justice and Criminal Justice Management and Administration. For-profit higher education institution with over 500 employees on 11 campuses and online, with 15 undergraduate and 29 graduate programs and 15,000 students.Built a new undergraduate Criminal Justice program utilizing progressive course offerings to groom well informed and competent adults. Received high recognition, including Leadership in Excellence and Leadership in Teaching Awards. Courses taught include Restorative Justice and Criminal Justice Management and Administration.","duration":"Jul 2013 Sep 2018 5 years 3 months","duration_short":"5 years 3 months","end_date":"Sep 2018","start_date":"Jul 2013","subtitle":"South University","title":"Program Director & Assistant Professor of Criminal Justice"}],"url":"https://www.linkedin.com/company/south-university"},{"company":"Shaw University","company_id":"shaw-university","location":"Raleigh, NC","positions":[{"description":"A private non-profit higher education institution with 400 employees, 22 undergraduate and 2 graduate programs, 5 campuses, and 2,000 students Through face-to-face and online formats, taught introductory to advanced courses such as Introduction to Criminal Justice, Introduction to Statistics, Seminar in Criminal Justice, Constitutional Law, and Social Problems, and successfully transitioned students to graduation A private non-profit higher education institution with 400 employees, 22 undergraduate and 2 graduate programs, 5 campuses, and 2,000 students Through face-to-face and online formats, taught introductory to advanced courses such as Introduction to Criminal Justice, Introduction to Statistics, Seminar in Criminal Justice, Constitutional Law, and Social Problems, and successfully transitioned students to graduation","duration":"Aug 2010 Jul 2013 3 years","duration_short":"3 years","end_date":"Jul 2013","start_date":"Aug 2010","subtitle":"Shaw University","title":"Assistant Professor of Criminal Justice"}],"url":"https://www.linkedin.com/company/shaw-university"},{"company":"Bronx Community College","company_id":"bronx-community-college","location":"Bronx, NY","positions":[{"description":"A non-profit higher education institution, part of the City University of New York system, with over 40 associate and certificate programs and 11,000 studentsDeveloped 5 course syllabi, including creating and meeting course objectives and choosing relevant texts, and prepared well-informed students for future careers or continued education at a four-year institution A non-profit higher education institution, part of the City University of New York system, with over 40 associate and certificate programs and 11,000 studentsDeveloped 5 course syllabi, including creating and meeting course objectives and choosing relevant texts, and prepared well-informed students for future careers or continued education at a four-year institution","duration":"Jan 2009 May 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2010","start_date":"Jan 2009","subtitle":"Bronx Community College","title":"Assistant Professor of Criminal Justice"}],"url":"https://www.linkedin.com/company/bronx-community-college"},{"company":"Mlima Mbeya High School","company_id":null,"location":"Mbeya, Tanzania, East Africa","positions":[{"description":"A private for-profit secondary school, specializing in STEM and language combinations, that prepares students for their national exams and university degreesRecruited by owner to teach English at a new Tanzanian school. Taught and assessed 150 non-native English-speaking students using innovative teaching methods. Supervised senior research project of 2 students, resulting in their successful completion of high school and later graduation from one of the country’s top law schools. Quickly promoted to Academic Officer","duration":"Aug 2006 Dec 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2007","start_date":"Aug 2006","subtitle":"Mlima Mbeya High School","title":"Academic Officer and English Teacher"}],"url":""},{"company":"Teofilo Kisanji University","company_id":null,"location":"Mbeya, Tanzania, East Africa","positions":[{"description":"A private non-profit university run by the Moravian Church of Tanzania, offering 13 undergraduate and 2 graduate programs for 5,000 studentsDelivered well-informed lectures to 200 non-native English-speaking professional teachers and assessed academic progress through writing assignments and examinations in preparation toward graduation A private non-profit university run by the Moravian Church of Tanzania, offering 13 undergraduate and 2 graduate programs for 5,000 studentsDelivered well-informed lectures to 200 non-native English-speaking professional teachers and assessed academic progress through writing assignments and examinations in preparation toward graduation","duration":"Oct 2006 May 2007 8 months","duration_short":"8 months","end_date":"May 2007","start_date":"Oct 2006","subtitle":"Teofilo Kisanji University","title":"Lecturer of Linguistics & Chief Librarian"}],"url":""}]', '["LinkedIn User “Dr. Gormley has been an inspiration to me. She has outstanding work ethic and always pushes herself and those around her to succeed. With numerous years of experience in the police force and criminal justice field, she\'s got excellent first-hand knowledge to educate students beyond the text book. I have since left my role within the organization, but hope to be able to work with her again. She\'s truly an asset. ”","Keosha Roberts “While a college undergraduate at South University, High Point NC, I had the privilege to be instructed by an innovative professor such as Dr. Gormley. As my criminal justice academic advisor and professor, Dr. Gormley had the ability to broaden my intelligence through lectures, classroom dialogues, and major projects. As a result, I am now a community involved entrepreneur, thanks to, Dr. Gormly for being a prominent asset to my education. I recommend Dr. Paula Gormley without reservation. ”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to develop and deliver professional development courses for law enforcement personnel, and today, the agent is reaching out to the user because they need a lead designer to collaborate on creating an innovative online training program for criminal justice professionals.
### Human: Agent: ['Ed Einfeld', "Versatile Full Stack Web Developer with over 10 year's experience as a software developer. Broad mix of technological experience. Proven team player with the ability to provide value-added software development, support and exceptional internal client support using strong interpersonal skills. The team pinch hitter who could plug into any project and succeed.", 'Web Developer at Global Radio Outreach', 'Global Radio Outreach', '[{"company":"Global Radio Outreach","company_id":"global-radio-outreach","industry":"Religious Institutions","location":null,"positions":[{"description":"Incorporated mobile responsive features to over 40 public facing web sites. Implemented an analytics tool on over 40 web sites. Site hits are now being displayed in real time on a global map. Custom backend reporting show data similar to Google analytics.","duration":"Jun 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Global Radio Outreach","title":"Web Developer"},{"description":"Developed an Administrative Dashboard web site to manage content for http://Godradio.online. Used PHP, JavaScript and Restful APIs for CRUD operations to manipulate data on a MySQL database back-end. Revised and enhanced PHP web site: GodRadio.online.","duration":"Aug 2019 Jun 2020 11 months","duration_short":"11 months","end_date":"Jun 2020","start_date":"Aug 2019","subtitle":"Global Radio Outreach","title":"Web Developer - Volunteer"}],"url":"https://www.linkedin.com/company/global-radio-outreach"},{"company":"UnitedHealth Group (Optum, formerly Alere)","company_id":null,"location":"Seattle","positions":[{"description":"• I was the pinch hitter on the 4D team. My manager could put me on any project and I would grasp concepts and succeed, demonstrating versatility and a can do attitude. • I developed and implemented a 22 question end-of-program survey for the state of Utah. • Analyzed, coded and tested software changes to make enhancements and bug fixes. • Conducted research using queries in MS SQL Server 2008. • Manipulated XML files. • I collaborated with Web and Application Support teams on development projects. • System Configuration changes. • Database edits. • On-call Support. Backup and recovery processes. • Managed code releases. • Worked closely with QA team. I developed a strong rapport with the Quality Assurance team. I have a reputation of being easy to work with. I paid close attention to configuration in the QA environment to prevent early test case failures. • I provided subject matter expertise to Client Services, Application Support, Reporting and others teams. • XPath rules engine development. I was the go to resource for XPath Logic questions on my team.","duration":"2011 2018 7 years","duration_short":"7 years","end_date":"2018","start_date":"2011","subtitle":"UnitedHealth Group (Optum, formerly Alere)","title":"Senior Software Engineer | The Manager\'s Pinch hitter"}],"url":""},{"company":"The Regence Group","company_id":"regence-bluecross-blueshield","location":"Seattle","positions":[{"description":"Responsibilities:• Maintained and enhanced on-line and batch financial and tax applications • Gathered system requirements • Developed technical specifications • Maintained Finance Data mart on Oracle 10i • Supported Datastage load processes • Provided special report production • Primary recovery analyst • Customer support • Analyst in charge of 1099-MISC tax form production for Washington plan • Supported vendor software including vendor communications, client support, install software upgrades, run data imports and exports • Supported Visual Basic 6 batch extract process • Web application development using ASP.net, VB.net, 3-tier architecture, PL/SQL stored procedures, ADO.net, XML and Java script","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"The Regence Group","title":"Developer III"}],"url":"https://www.linkedin.com/company/regence-bluecross-blueshield"}]', '["Thomas Benedict “I worked with Ed for 6 + years and was his manager for over 2 years. He is a solid journeyman developer with a strong work ethic. He is extremely thorough and detail oriented and accepts new challenges readily. He knows how to be a productive team member. He repeatedly exceeded expectations and delivered high quality work throughout his tenure at Alere/Optum. ”","Jeff Dennison “Ed and I worked together for several years at Regence. I appreciate Ed\'s professional approach and attitude. Ed is a dedicated developer that successfully maintained and enhanced high value financial applications across a variety of platforms. While at Regence Ed was a key member of a development team and maintained positive and supportive partnerships with his peers, team members and customers. I value Ed’s technical focus and ability while providing excellent customer support.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide value-added software development and exceptional client support, and today the user is reaching out to the agent because they need assistance in planning and managing a high-profile event for their healthcare organization.
### Human: Agent: ['Rajesh Saini', 'A multi-dimensional professional with significant information technology experience committed to providing leadership and analytical strengths in support of organizational and client objectives. Adept at designing innovative IT solutions in both Agile and waterfall environments. Strategic and solutions focused Project Manager with success in driving a full SDLC. Resourceful and diligent in uncovering opportunities to improve process efficiencies. A Lead/Team player effective in client relations, mentoring, and training, and communicating with diverse teams in a global team structure. Strong experienced professional with a Masters degree.', 'Product Owner/Sr. Business Systems Analyst at Ameriprise Financial Services, Inc.', 'Ameriprise Financial Services, Inc.', '[{"company":"Ameriprise Financial Services, Inc.","company_id":"ameriprise-financial-services-llc","industry":"Financial Services","location":"Minneapolis, Minnesota","positions":[{"description":"-Supervise Agile teams with both on-shore and off-shore resources constituting of developers and QA. Working in partnership with service providers and coaching, ensuring the team develops and maintains high performance. -Product Owner for Money Movement System used by our Advisors/Home Office and Clients to do variety of financial transactions such as Incoming and outgoing ACH, Check, Wire, Direct and Indirect Rollovers, Product change/Cash and Securities and Annuitization Etc. -Communicate with Business and build pipeline by developing opportunities, understanding their ask, deriving epics from there and write stories in a JIRA board, Mange the JIRA board aligning priorities based on deployments to PROD. -Work in conjunction with the Tech Team to enforce the continuous improvements of Agile Processes and policies. Keep driving the transition to agile methodology to strengthen the technical build and processes. -Work with the technical team to architect the new enhancements and ensure the implementation to Production through Stories and sprints using JIRA.-Work with IFS(Vendor for MMS) to track New functionalities and assess them to be used at Ameriprise. Work with them to provide and negotiate our business requirements to be embedded in their core application. -Liaison between the business stake holders and tech leaders to provide understanding to both sides being knowledgeable in both sides.-Keep developing knowledge on the business processes (Financial Transactions) as well as the intricacies of the MMS application (Configuration and development) and how they can fulfill the business needs.-Enforce compliance with Ameriprise Standards and working with tech team to achieve SLA’s in resolving production tickets keeping the stake holders updated via regular communication. -Own the prioritization of the development effort and adjustments based on Prod Issues. Supervise work and collaborate with the sprint teams.","duration":"Aug 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Ameriprise Financial Services, Inc.","title":"Product Owner/Sr. Business Systems Analyst"}],"url":"https://www.linkedin.com/company/ameriprise-financial-services-llc"},{"company":"UnitedHealth Group","company_id":null,"location":"Eden Prairie, Minnesota","positions":[{"description":"","duration":"Jul 2017 Aug 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2018","start_date":"Jul 2017","subtitle":"UnitedHealth Group","title":"Systems Analysis Consultant - Senior"}],"url":""},{"company":"General Mills","company_id":"general-mills","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Aug 2007 Apr 2017 9 years 9 months","duration_short":"9 years 9 months","end_date":"Apr 2017","start_date":"Aug 2007","subtitle":"General Mills","title":"Development Consultant/Senior Analyst"}],"url":"https://www.linkedin.com/company/general-mills"},{"company":"US Bank","company_id":"us-bank","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"US Bank","title":"Senior Functional Analyst"}],"url":"https://www.linkedin.com/company/us-bank"},{"company":"GenesisSolutions","company_id":"genesissolutions","location":"","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"GenesisSolutions","title":"Senior Systems Analyst"}],"url":"https://www.linkedin.com/company/genesissolutions"},{"company":"SDK Software Inc","company_id":"sdk","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"1997 2002 5 years","duration_short":"5 years","end_date":"2002","start_date":"1997","subtitle":"SDK Software Inc","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/sdk"}]', '["Nimisha Verma “Rajesh was on my scrum team working as a Scrum Master and Systems Analyst. He is a good combination of being a good team player and providing the analytical expertise needed for solutions to come to fruition. As a Scrum Master he has proven the servant leader concept. He enhances participation, maintains a good relationship with the team members and at the same time brings in discipline in terms of the cadence, scrum ceremonies, and of course keeping Rally on track. As a Systems Analyst he partnered with me (Solution Architect) to understand the solution, and get the analysis work ahead of time so that the team would not have to work through kinks in the last minute. He is a good combination of core analysis + soft skills of team dynamics. It has been a pleasure working with you Rajesh!”","Blake Norby “As a product owner from the business side of the wall, it has been a pleasure to work with Rajesh who was our Scrum Master, but also took on other roles to ensure continuity, quality and timeliness for our products that we deployed. Sometimes, the business may not have the technical understanding and the tasks for user stories, and Rajesh helped to bridge an understanding between the business, IT architects and developers. It\'s rare to find someone who \\"gets it\\" in all of these areas, but Rajesh does, and that understanding and experience adds a lot of value to the team he is on.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to lead a high-caliber sales organization, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities between the user's organization and the agent's company.
### Human: Agent: ['Jacob Marquis', 'As a Strategic Accounts Manager I am responsible for supporting named accounts . This includes maintaining existing relationships, identifying new opportunities, and providing feedback to customers on best practices, implementation strategies, and additional product functionality.I support not only companies, but the people who work for them, developing and maintaining relationships that span across various companies and experiences. My goal is to be viewed as an industry expert, as well as someone who understands the needs of the customer base and provides solutions to real issues.', 'Improving quality and security in the devops community with industry leading solutions', 'Synopsys Inc', '[{"company":"Synopsys Inc","company_id":"synopsys","industry":"Software Development","location":"Greater Boston Area","positions":[{"description":"Synopsys SIG (Software Integrity Group)--the world\'s largest software security suite helping secure every point of the SDLC. Synopys Software Integrity Brands Include:Cigital -- Software Security ConsultingBlackDuck-- Software Composition AnalysisCoverity -- Static Code AnalysisDefensics -- Intelligent Fuzz TestingSeeker -- Interactive Application Security Synopsys SIG (Software Integrity Group)--the world\'s largest software security suite helping secure every point of the SDLC. Synopys Software Integrity Brands Include:Cigital -- Software Security ConsultingBlackDuck-- Software Composition AnalysisCoverity -- Static Code AnalysisDefensics -- Intelligent Fuzz TestingSeeker -- Interactive Application Security","duration":"Feb 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Feb 2014","subtitle":"Synopsys Inc","title":"Strategic Account Manager"}],"url":"https://www.linkedin.com/company/synopsys"},{"company":"Coverity (acquired by Synopsys)","company_id":"coverity","location":"Boston, MA","positions":[{"description":"Founded in the Computer Science Laboratory at Stanford University, we invented a fundamentally different way to test complex source code to find hard to spot, yet critical software defects. Our approach: arm developers with static analysis solutions that help them quickly and efficiently test their code and address critical quality and security issues – as the code is written. Since our inception in 2003, we have cemented our leadership position in the industry with a full suite of development testing solutions.","duration":"Jan 2011 - Present 10 years 8 months","duration_short":"10 years 8 months","end_date":"Present","start_date":"Jan 2011","subtitle":"Coverity (acquired by Synopsys)","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/coverity"},{"company":"The Bowdoin Group","company_id":"the-bowdoin-group","location":"","positions":[{"description":"As a core members of The Bowdoin Group\'s IT consulting division I have been responsible for building relationships within new and existing accounts, mentoring junior team members, and assisting in the strategic vision and development of a growing division of the company. As a core members of The Bowdoin Group\'s IT consulting division I have been responsible for building relationships within new and existing accounts, mentoring junior team members, and assisting in the strategic vision and development of a growing division of the company.","duration":"Jun 2007 Dec 2010 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2010","start_date":"Jun 2007","subtitle":"The Bowdoin Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/the-bowdoin-group"}]', '["Jesse Ouellette “Jacob is one of the most amazing sales people I\'ve ever met. His level of detail and drive are unmatched by anyone. If you are looking for a top performer on any sales organization, Jacob is the first person that comes to mind. He understands technology and the sales process better than anyone I\'ve worked with. I would highly recommend Jacob for any position.”","Melissa Meade “I taught Jacob in several courses and he was always a pleasure to work with as a student -- curious, attentive, creative and thoughtful.”"]'] User: ['Matt Hanson', 'Experienced Sales Professional in the technology field focused on customer success. I take pride in being a trusted adviser to my Clients by providing enterprise level solutions to solve real business problems aligned to their business initiatives. In understanding my clients business objectives, strategies, and initiatives, I am able to provide valuable solutions that tie back to solving expected business challenges.', 'Helping Enterprises enable the Digital Transformations that improve their Customer Experiences', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Nov 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Cisco","title":"Contact Center Sales Specialist"},{"description":"","duration":"Mar 2016 Nov 2020 4 years 9 months","duration_short":"4 years 9 months","end_date":"Nov 2020","start_date":"Mar 2016","subtitle":"Cisco","title":"Strategic Account Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Salesforce","company_id":"salesforce","location":"Florida","positions":[{"description":"","duration":"Sep 2015 Mar 2016 7 months","duration_short":"7 months","end_date":"Mar 2016","start_date":"Sep 2015","subtitle":"Salesforce","title":"Enterprise Account Executive - Healthcare Providers"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"VMware","company_id":"vmware","location":"South Florida","positions":[{"description":"I take pride in being a trusted adviser to my Health Care Provider Clients by providing enterprise level software solutions to solve real business problems aligned to their business initiatives. In understanding my clients business objectives, strategies, and initiatives, I am able to provide valuable solutions that tie back to solving expected business challenges. I take pride in being a trusted adviser to my Health Care Provider Clients by providing enterprise level software solutions to solve real business problems aligned to their business initiatives. In understanding my clients business objectives, strategies, and initiatives, I am able to provide valuable solutions that tie back to solving expected business challenges.","duration":"Dec 2013 Sep 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2015","start_date":"Dec 2013","subtitle":"VMware","title":"Enterprise Account Executive - Health Care Providers"}],"url":"https://www.linkedin.com/company/vmware"},{"company":"Gartner","company_id":"gartner","location":null,"positions":[{"description":"Senior Account Executive with Gartner working with IT Professionals in the Healthcare Provider vertical in Florida, Georgia and Alabama.","duration":"Jul 2011 Dec 2013 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2013","start_date":"Jul 2011","subtitle":"Gartner","title":"Senior Account Executive - Healthcare Providers"},{"description":"","duration":"Oct 2008 Jul 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jul 2011","start_date":"Oct 2008","subtitle":"Gartner","title":"Senior Account Executive"},{"description":"","duration":"Dec 2006 Sep 2008 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2008","start_date":"Dec 2006","subtitle":"Gartner","title":"Area Manager"},{"description":"","duration":"Jan 2005 Dec 2006 2 years","duration_short":"2 years","end_date":"Dec 2006","start_date":"Jan 2005","subtitle":"Gartner","title":"Account Executive - Chicago IL"},{"description":"","duration":"Dec 2000 Dec 2004 4 years 1 month","duration_short":"4 years 1 month","end_date":"Dec 2004","start_date":"Dec 2000","subtitle":"Gartner","title":"Regional Manager"}],"url":"https://www.linkedin.com/company/gartner"},{"company":"Visual Edge Systems","company_id":null,"location":"","positions":[{"description":"Software providers of Golf Instructional Programs such as Greg Norman One On One. Software providers of Golf Instructional Programs such as Greg Norman One On One.","duration":"Apr 1997 Nov 2000 3 years 8 months","duration_short":"3 years 8 months","end_date":"Nov 2000","start_date":"Apr 1997","subtitle":"Visual Edge Systems","title":"VP of IT"}],"url":""},{"company":"416 Television","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1995 Mar 1997 2 years","duration_short":"2 years","end_date":"Mar 1997","start_date":"Apr 1995","subtitle":"416 Television","title":"Production Manager"}],"url":""}]', '["Ken Cole “Matt and I were on the same sales team at Gartner. His creativity and enthusiasm for sales and client support were key foundations for his success. His success was contagious, and he frequently gave his time and knowledge to mentor other team members, myself included. Later in my Gartner career I managed a sales team, incorporating many of the skills Matt helped me to hone. As I moved on from that role into new responsibilities I was asked to identify candidates for my replacement. Matt was one of the first I named. He was ultimately chosen and did a phenomenal job of taking the team to new levels of success. I highly recommend Matt for any position requiring leadership, interpersonal skills and growth in sales results.”","Hernan Campero, Jr. “Matt is an enabler and strong leader. I had the pleasure of reporting to Matt while I was an Account Executive at Gartner and he always brought positive energy and a fun approach to work. Matt knows how to lead and inspire - he has a way of relating with everyone and is quick to develop rapport. I highly recommend Matt to any organization in need of a leader with strong ethics and one that will do what it takes to get the job done.”"]']### Assistant: The agent's job is to support named accounts, maintain relationships, identify new opportunities, and provide feedback to customers, while the user is reaching out to the agent because they need enterprise-level solutions aligned with their business initiatives to improve their customer experiences.
### Human: Agent: ['Sandra P. Greenblatt, Esq.', "For more than 28 years and with reasonable rates and personal attention, I have represented physicians, group practices, other health care providers, payers and entrepreneurs in business transactions, contracts and regulatory matters including HMOs, MSOs, ACOs, TPAs, IPAs, Stark Law advice, Corporate Compliance Programs & more. My goal is to help clients succeed in doing business in today's competitive, highly regulated health care industry. Services include negotiating, drafting and/or reviewing all kinds of contracts, including technology contracts, employment & shareholders' agreements, managed care contracts, LLC operating agreements; buying and selling companies; practical advice on Stark, Safe Harbors, Medicare/Medicaid and other Federal and FL laws governing the health care industry.I believe THE FUTURE OF HEALTH CARE DEPENDS ON MODERN HEALTH INFORMATION TECHNOLOGY and the ability to adapt to change! Before spending significant dollars on hardware, software and consultant services, proper contracts are required, which come only with drafting and negotiation by qualified, experienced attorneys. My role is to help my health care clients benefit from opportunities created by this paradigm shift and/or to adapt their practices to HIT, while staying in compliance with federal and state laws--not a simple task!", 'Board Certified Health Lawyer', 'Lubell | Rosen, LLC', '[{"company":"Lubell | Rosen, LLC","company_id":"lubell-&-rosen-llc","industry":"Law Practice","location":"Coral Gables, FL","positions":[{"description":"Representing physicians, group practices and other health providers and payers in contracts, business transactions and regulatory matters including HMOs, MSOs, TPAs, IPAs, ACOs, Stark Law advice, Corporate Compliance Programs & more to help them succeed in doing business in today\'s competitive highly regulated health care industry. My new firm expands the scope of services I may offer my clients to protect them and their businesses, including medical malpractice defense, estate planning/asset protection, employment law, white collar criminal defense and more.","duration":"May 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"May 2013","subtitle":"Lubell | Rosen, LLC","title":"Partner/Board Certified Health Lawyer"}],"url":"https://www.linkedin.com/company/lubell-&-rosen-llc"}]', '["Michael Feldenkrais “Sandra is a great health law lawyer as well as a very personable person. She really knows how to take care of a client. I would recommend her highly to anyone in the health care industry.”","Renata Calderaro “Sandra Greenblatt is an exceptional attorney who is excellent with follow through and with client relations. I consider her to be an expert in her field and was honored to work with her at Ferrell Schultz. Sandra is a superior professional.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to represent physicians and other healthcare providers in business transactions and regulatory matters, while the user is reaching out to the agent because they need assistance in negotiating and reviewing contracts related to a high-profile healthcare event they are planning.
### Human: Agent: ['Veronica Jubera', 'Senior leader with over 10 years of experience in Marketing. Strong data-driven problem solver with an entrepreneurial mind-set who enjoys working in teams and has a passion for customer experience. Key areas of expertise : Digital transformation, Website end-to-end delivery, Product Management, Marketing Technology, Program Management', 'Ex-McKinsey | Digital Marketing & Strategy | Data & Web Analytics | Product Management | Marketing Technology |', 'Pearson', '[{"company":"Pearson","company_id":"pearson","industry":"Education Management","location":"Remote","positions":[{"description":"","duration":"Apr 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Pearson","title":"Sr. Director/VP Digital Strategy & Marketing Technology"}],"url":"https://www.linkedin.com/company/pearson"},{"company":"Norwegian Cruise Line Holdings Ltd.","company_id":"norwegian-cruise-line-holdings","location":"Miami, Florida, United States","positions":[{"description":"Web Analytics, Marketing Operations, Marketing Database Web Analytics, Marketing Operations, Marketing Database","duration":"Mar 2020 Mar 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2021","start_date":"Mar 2020","subtitle":"Norwegian Cruise Line Holdings Ltd.","title":"Sr Director, Marketing Technology and Operations"}],"url":"https://www.linkedin.com/company/norwegian-cruise-line-holdings"},{"company":"Carnival Corporation","company_id":"carnival-corporation","location":null,"positions":[{"description":"","duration":"Mar 2018 Sep 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2019","start_date":"Mar 2018","subtitle":"Carnival Corporation","title":"Sr. Director Digital Delivery, Global Platform"},{"description":"","duration":"Sep 2016 Mar 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2018","start_date":"Sep 2016","subtitle":"Carnival Corporation","title":"Director, Strategy & Digital Delivery, Global Platform"}],"url":"https://www.linkedin.com/company/carnival-corporation"},{"company":"McKinsey & Company","company_id":"mckinsey","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Focused on Engagements in Marketing and Sales, Strategy and Organization Focused on Engagements in Marketing and Sales, Strategy and Organization","duration":"Aug 2013 Sep 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2016","start_date":"Aug 2013","subtitle":"McKinsey & Company","title":"Consultant"}],"url":"https://www.linkedin.com/company/mckinsey"},{"company":"McKinsey & Company","company_id":"mckinsey","location":"Miami, FL","positions":[{"description":"","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"McKinsey & Company","title":"Summer Associate"}],"url":"https://www.linkedin.com/company/mckinsey"},{"company":"Overseas Private Investment Corporation","company_id":"dfcgov","location":"Washington D.C. Metro Area","positions":[{"description":"Conducted Financial Analysis and Modeling to review and provide a recommendation on US-Government funded loans for Small and Medium Enterprises Conducted Financial Analysis and Modeling to review and provide a recommendation on US-Government funded loans for Small and Medium Enterprises","duration":"May 2011 Jul 2011 3 months","duration_short":"3 months","end_date":"Jul 2011","start_date":"May 2011","subtitle":"Overseas Private Investment Corporation","title":"Small and Medium Enterprise Finance"}],"url":"https://www.linkedin.com/company/dfcgov"},{"company":"Essence Corp","company_id":"essence-corp","location":null,"positions":[{"description":"Managed following territories : Brazil, Chile, Peru, Paraguay, Ecuador, Argentina and Uruguay","duration":"Jan 2007 Jul 2010 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2010","start_date":"Jan 2007","subtitle":"Essence Corp","title":"Area Manager - Latin America Local Markets Clarins Group Brands"},{"description":"Local Market and Travel Retail : Brazil, Chile, Ecuador, Peru, Paraguay, Argentina, Uruguay","duration":"Jan 2006 Dec 2006 1 year","duration_short":"1 year","end_date":"Dec 2006","start_date":"Jan 2006","subtitle":"Essence Corp","title":"Junior Area Manager - Clarins Group brands"}],"url":"https://www.linkedin.com/company/essence-corp"}]', '["Jamillah Anderson “I’ve had the pleasure of working with and learning from Veronica. In addition to being an advocate for her team, Veronica is an incredibly smart and passionate leader who has can think through complex problems and strategically get to a solution. Veronica is a gem to have on any team and will undoubtedly make a lasting impact on those around her. ”","Sabine Poncet Hernandez “Veronica is an excellent team player, she is detailed oriented and organized. She has a great relationship with her clients and is one of the best assets of the company.”"]'] User: ['Gina Beckers', 'A well-rounded and versatile professional with sharp critical thinking skills. Quick to learn and enthusiastic about problem-solving.', 'Program Director at CCI, Inc.', 'CCI, Inc.', '[{"company":"CCI, Inc.","company_id":"center-for-corporate-innovation","industry":"Business Consulting and Services","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"CCI, Inc.","title":"Program Director"},{"description":"","duration":"May 2019 Dec 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2020","start_date":"May 2019","subtitle":"CCI, Inc.","title":"Associate Program Director"},{"description":"","duration":"Dec 2018 May 2019 6 months","duration_short":"6 months","end_date":"May 2019","start_date":"Dec 2018","subtitle":"CCI, Inc.","title":"Senior Program Manager"},{"description":"","duration":"Oct 2014 Dec 2018 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2018","start_date":"Oct 2014","subtitle":"CCI, Inc.","title":"Program Manager"},{"description":"","duration":"Nov 2013 Oct 2014 1 year","duration_short":"1 year","end_date":"Oct 2014","start_date":"Nov 2013","subtitle":"CCI, Inc.","title":"Associate Program Manager"}],"url":"https://www.linkedin.com/company/center-for-corporate-innovation"},{"company":"Imhoff & Associates, P.C.","company_id":"imhoff-&-associates-p.c.","location":"Los Angeles, CA","positions":[{"description":"\uf0b7 \uf0b7","duration":"Nov 2010 Aug 2013 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2013","start_date":"Nov 2010","subtitle":"Imhoff & Associates, P.C.","title":"Attorney Management Team Director"}],"url":"https://www.linkedin.com/company/imhoff-&-associates-p.c."},{"company":"Los Angeles Unified School District","company_id":"los-angeles-unified-school-district","location":"Los Angeles, CA","positions":[{"description":"","duration":"Aug 2004 Oct 2010 6 years 3 months","duration_short":"6 years 3 months","end_date":"Oct 2010","start_date":"Aug 2004","subtitle":"Los Angeles Unified School District","title":"English Teacher"}],"url":"https://www.linkedin.com/company/los-angeles-unified-school-district"}]', '["Priscilla Bush “Gina is an engaging and knowledgable manager who goes above and beyond to encourage and support those she manages. I highly recommend Gina for any position as she certainly will exceed expectations. Her bubbly personality will be an additional asset.”","Robert Bolinske, Jr. “Working with Gina was always very pleasant. She was on top of things, very friendly & truly dedicated to what she did. She was one of those people in life where, when you received a phone message and/or email, you responded right away because you knew it would be a friendly, pleasant, positive experience.”"]']### Assistant: The agent's job is to lead marketing strategies and digital transformations, and today, the agent is reaching out to the user because they need to discuss a potential collaboration in implementing a new program management system for the user's company.
### Human: Agent: ['Morgan Anderson, CPCU, ARM', 'Morgan Anderson has been proudly servicing the commercial insurance needs of commercial real estate owners for over 18 years. He is a recognized expert in real estate risk management strategies that increase coverage, minimize overall expense and lead to increased portfolio NOI. Morgan’s clients also benefit from his unique ability to translate the insurance world into easily understandable concepts familiar to the real estate industry. He is a frequent speaker at local and national real estate forums including Urban Land Institute, NAIOP and multiple law firms. Morgan holds the professional designations, Chartered Property & Casualty Underwriter and Associate in Risk Management. Specialties: Counseling real estate owners, investors, developers and managers on how to most efficiently construct their property, general liability and management liability insurance program, so it responds when needed. Specific expertise exists in brokering shared and layered insurance placements, manuscript policy forms and ensuring his clients’ insurance programs are lender compatible.', 'Real Estate Risk Management Professional', 'Arthur J Gallagher Risk Management Services', '[{"company":"Arthur J Gallagher Risk Management Services","company_id":"gallagher-global","industry":"Insurance","location":"","positions":[{"description":"","duration":"Sep 2004 - Present 17 years 4 months","duration_short":"17 years 4 months","end_date":"Present","start_date":"Sep 2004","subtitle":"Arthur J Gallagher Risk Management Services","title":"Senior Director, Real Estate & Hospitality Practice"}],"url":"https://www.linkedin.com/company/gallagher-global"}]', '["Seth Timmons “Very informed in the real estate field with well established relationships, helping to provide the best products and service for my needs.”","Nathan McElmurry “Morgan did a great job of helping us insure a tricky asset in a timely manner. Great execution, high integrity. Thanks for making it happen.”"]'] User: ['Andrew Hughes, CIC, ERIS', 'Andrew is an Insurance professional with over a decade of experience taking care of clients in the following areas: -Captive Placement -Energy Production -Government Contracting -International Risks -Construction (OCIP/CCIP) -Commercial Real Estate Portfolios - Trade Credit', 'Alliance Insurance Group', 'Alliance Insurance Group of Colorado', '[{"company":"Alliance Insurance Group of Colorado","company_id":"alliance-insurance-group-of-colorado","industry":"Insurance","location":null,"positions":[{"description":"","duration":"May 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"May 2021","subtitle":"Alliance Insurance Group of Colorado","title":"Client Advisor"},{"description":"","duration":"Feb 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Feb 2020","subtitle":"Alliance Insurance Group of Colorado","title":"Account Executive"}],"url":"https://www.linkedin.com/company/alliance-insurance-group-of-colorado"},{"company":"HIF360, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Nov 2018","subtitle":"HIF360, Inc.","title":"President"}],"url":""}]', '["Mikael Zhorne “Andrew is one of the brightest and most dedicated professionals in his field. He always makes his clients and employees feel like they\'re the center of his attention and efficiently handles their concerns in a confident, detail-oriented, and capable manner. Andrew always finds a way to connect in a meaningful way that keeps his team feeling like they\'re members of his family. If you have a need for a compassionate, professional, and trustworthy advocate, agent, or just to expand your professional network with, Andrew Hughes is the man to see and speak to. I would enthusiastically recommend him for any contract, job, or team without a second thought. If Andrew says he can make it happen, you can take it to the bank.”","Benjamin Ambrose, PCM “Andrew is an exceptional, bright, and talented agent. he has always been highly attentative and willing to go the extra mile. I personally, look forward to many years of working with him.”"]']### Assistant: The agent's job is to counsel real estate owners on constructing their insurance programs, and today the user is reaching out to the agent because they need assistance with placing captives for their commercial real estate portfolios.
### Human: Agent: ['Charlie Meyers', 'Servicing All Leica equipment, specializing on Bond and Peloris', 'Sr. Field Service engineer Specialist , Bond & Peloris', 'SOUTHEAST PATHOLOGY INSTRUMENT SERVICE, INC.', '[{"company":"SOUTHEAST PATHOLOGY INSTRUMENT SERVICE, INC.","company_id":"southeast-pathology-instrument-service-inc.","industry":"Medical Devices","location":"","positions":[{"description":"","duration":"Jul 2014 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Jul 2014","subtitle":"SOUTHEAST PATHOLOGY INSTRUMENT SERVICE, INC.","title":"Sr. Field Service Engineer"}],"url":"https://www.linkedin.com/company/southeast-pathology-instrument-service-inc."},{"company":"Leica Biosystems","company_id":"leica-microsystems","location":"","positions":[{"description":"2003 Present Leica-biosystems, (Danaher) Buffalo Grove, ILSr. Field Service Engineer Specialist\uf0a7 Proven track record in a technical service organization with customer focus being key\uf0a7 Provides customer support (phone and e-mail) as needed to address customer equipment issues for warranty and non-warranty support of all new and ‘legacy’ equipment\uf0a7 Troubleshooting and repair of advanced cancer diagnostic equipment and medical devices, \uf0a7 Troubleshooting, Pneumatics, air and liquid systems, XYZ robotic systems, air and liquid pumps.\uf0a7 Setup computers/servers, and medical devices using DHCP, TCPIP, Wins , utilizing windows OS, win2k, XP, AD server, win7 ,SQL, LIS\uf0a7 Repair of complex tissue process and Histology equipment\uf0a7 utilizing Immunohistochemistry (IHC) and In Situ Hybridization (ISH) technologies for staining tissue\uf0a7 Travel extensively ( 100% )\uf0a7 Working at High profile customers and cooperate account\uf0a7 Perform system acceptance test and final production check procedures\uf0a7 Coordinate customer installation plans. \uf0a7 Travel to customer sites to install systems and train customers on installed systems \uf0a7 Provide second-level engineering support to our Technical Support staff, Sales, FSS and FSE’s\uf0a7 Interact with customers, including scientists, engineers, and production staff\uf0a7 Develop and maintain a good working relationship with all customers\uf0a7 Ensure Preventative Maintenance Inspections and service modifications are completed in the specified time frames\uf0a7 Maintain accurate record of car stock\uf0a7 Excellent interpersonal skills with the ability to communicate effectively both internally and externally at all levels","duration":"Jan 2002 Nov 2014 12 years 11 months","duration_short":"12 years 11 months","end_date":"Nov 2014","start_date":"Jan 2002","subtitle":"Leica Biosystems","title":"Field Service Engineer Specialist, Sr"}],"url":"https://www.linkedin.com/company/leica-microsystems"},{"company":"Techniserve Inc.","company_id":null,"location":"","positions":[{"description":"\uf0a7 Installing, repairing and training, high-tech Automated Test equipment\uf0a7 Install and setup custom networks for the Semiconductor equipment, to include routers, switches and servers\uf0a7 Provide in house RD and life cycle testing, PLC programming\uf0a7 Travel extensively travel World wide","duration":"Jan 1992 Jan 2002 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jan 2002","start_date":"Jan 1992","subtitle":"Techniserve Inc.","title":"Field Service Engineer Sr."}],"url":""},{"company":"Teledyne TAC","company_id":null,"location":"","positions":[{"description":"\uf0a7 Service and Installation of high-tech Automated Test equipment for the Semiconductor industry, PLC programming\uf0a7 Provide Phone and onsite support to all customers world wide\uf0a7 Travel extensively World wide","duration":"1990 1992 2 years","duration_short":"2 years","end_date":"1992","start_date":"1990","subtitle":"Teledyne TAC","title":"Field Engineer Sr."}],"url":""}]', '["“Charlie is one of the best field service engineers I have ever known.”","“I am always comfortable when I know Charlie is coming in to work on our equipment. He is through in his evaluation, quick to diagnose the problem and extremely efficient in his work”"]'] User: ['Charlie Meyers', 'Servicing All Leica equipment, specializing on Bond and Peloris', 'Sr. Field Service engineer Specialist , Bond & Peloris', 'SOUTHEAST PATHOLOGY INSTRUMENT SERVICE, INC.', '[{"company":"SOUTHEAST PATHOLOGY INSTRUMENT SERVICE, INC.","company_id":"southeast-pathology-instrument-service-inc.","industry":"Medical Devices","location":"","positions":[{"description":"","duration":"Jul 2014 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Jul 2014","subtitle":"SOUTHEAST PATHOLOGY INSTRUMENT SERVICE, INC.","title":"Sr. Field Service Engineer"}],"url":"https://www.linkedin.com/company/southeast-pathology-instrument-service-inc."},{"company":"Leica Biosystems","company_id":"leica-microsystems","location":"","positions":[{"description":"2003 Present Leica-biosystems, (Danaher) Buffalo Grove, ILSr. Field Service Engineer Specialist\uf0a7 Proven track record in a technical service organization with customer focus being key\uf0a7 Provides customer support (phone and e-mail) as needed to address customer equipment issues for warranty and non-warranty support of all new and ‘legacy’ equipment\uf0a7 Troubleshooting and repair of advanced cancer diagnostic equipment and medical devices, \uf0a7 Troubleshooting, Pneumatics, air and liquid systems, XYZ robotic systems, air and liquid pumps.\uf0a7 Setup computers/servers, and medical devices using DHCP, TCPIP, Wins , utilizing windows OS, win2k, XP, AD server, win7 ,SQL, LIS\uf0a7 Repair of complex tissue process and Histology equipment\uf0a7 utilizing Immunohistochemistry (IHC) and In Situ Hybridization (ISH) technologies for staining tissue\uf0a7 Travel extensively ( 100% )\uf0a7 Working at High profile customers and cooperate account\uf0a7 Perform system acceptance test and final production check procedures\uf0a7 Coordinate customer installation plans. \uf0a7 Travel to customer sites to install systems and train customers on installed systems \uf0a7 Provide second-level engineering support to our Technical Support staff, Sales, FSS and FSE’s\uf0a7 Interact with customers, including scientists, engineers, and production staff\uf0a7 Develop and maintain a good working relationship with all customers\uf0a7 Ensure Preventative Maintenance Inspections and service modifications are completed in the specified time frames\uf0a7 Maintain accurate record of car stock\uf0a7 Excellent interpersonal skills with the ability to communicate effectively both internally and externally at all levels","duration":"Jan 2002 Nov 2014 12 years 11 months","duration_short":"12 years 11 months","end_date":"Nov 2014","start_date":"Jan 2002","subtitle":"Leica Biosystems","title":"Field Service Engineer Specialist, Sr"}],"url":"https://www.linkedin.com/company/leica-microsystems"},{"company":"Techniserve Inc.","company_id":null,"location":"","positions":[{"description":"\uf0a7 Installing, repairing and training, high-tech Automated Test equipment\uf0a7 Install and setup custom networks for the Semiconductor equipment, to include routers, switches and servers\uf0a7 Provide in house RD and life cycle testing, PLC programming\uf0a7 Travel extensively travel World wide","duration":"Jan 1992 Jan 2002 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jan 2002","start_date":"Jan 1992","subtitle":"Techniserve Inc.","title":"Field Service Engineer Sr."}],"url":""},{"company":"Teledyne TAC","company_id":null,"location":"","positions":[{"description":"\uf0a7 Service and Installation of high-tech Automated Test equipment for the Semiconductor industry, PLC programming\uf0a7 Provide Phone and onsite support to all customers world wide\uf0a7 Travel extensively World wide","duration":"1990 1992 2 years","duration_short":"2 years","end_date":"1992","start_date":"1990","subtitle":"Teledyne TAC","title":"Field Engineer Sr."}],"url":""}]', '["“Charlie is one of the best field service engineers I have ever known.”","“I am always comfortable when I know Charlie is coming in to work on our equipment. He is through in his evaluation, quick to diagnose the problem and extremely efficient in his work”"]']### Assistant: The agent's job is to service Leica equipment, specializing in Bond and Peloris, and today the user is reaching out to the agent because they need troubleshooting and repair of their advanced cancer diagnostic equipment.
### Human: Agent: ['Amer Mirza (Official)', 'Well versed with overall Workday functionality with expertise in HCM and domain knowledge across Workday.Lead Projects successfully that impacted more than 250,000 Employees.Developed HRIS Solutions for multiple clients. Over 150k+ users successfully utilizing the solutions.Certified in different aspects of IT and HR which makes for a suitable candidate for any HRIS role.Excellent understanding of Backend Systems, Front-end Interface and Database Design.Experience working with different domain clients: Startup, Mid-size, Large-size and Global.Highly Educated and Professional Experience combination.Consulting and Client-End Experience in each for over 6 years. Hard working, fast learner and success oriented candidate.', 'Experienced Workday Consultant', 'Independent Contractor', '[{"company":"Independent Contractor","company_id":null,"location":"Virtual","positions":[{"description":"Advanced Business Process Configuration (Rule Based)EIB loads building Workday Tenant from Scratch with Legacy DataAdvanced Security Design (Aggregate, Intersection, Segmented...)Security Architecture Design (Domain Security, Business Process Policy and Data Masking)Developed Integration Strategy for Contingent (Contractors) load process in WorkdayTraining and Development for end-users and super admins for Workday adoptionLead HCM and Security Design Workshops and UAT/SIT sessionsBuild Conditional Rules, Eligibility Rules, Validation Rules for targeted actionsDocumentation and Training Material build on Change Management from Legacy to WorkdayConsulted Merger/Acquisition and Large Scale clients on Workday Implementation PlanAssisted cross functional teams with Reporting capabilities to increase efficiencyDesigned and Configured Core Compensation, Job Profiles, Allowance Plans and PackagesBuild multiple complex Calculated Fields for ReportingCustom Organization and Custom Object design for Legacy Data trackingand much more.... I just cant remember.","duration":"Nov 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Independent Contractor","title":"Independent Consultant (WORKDAY: HCM, Security, Reporting, Overall Project Lead)"}],"url":""},{"company":"Motiva Enterprises LLC","company_id":"motiva-llc","location":"Texas","positions":[{"description":"HCM Business Process Configuration (Workflows, Notifications, etc)Complex Custom Security DesignBusiness Process Requirement gathering from HR Operations teamComplex Custom Report DevelopmentIntegration design between Workday and 3rd party systemsSupporting non-HCM workstream leads on Functional Configurations and Security Mapping HCM Business Process Configuration (Workflows, Notifications, etc)Complex Custom Security DesignBusiness Process Requirement gathering from HR Operations teamComplex Custom Report DevelopmentIntegration design between Workday and 3rd party systemsSupporting non-HCM workstream leads on Functional Configurations and Security Mapping","duration":"Jun 2018 Feb 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2020","start_date":"Jun 2018","subtitle":"Motiva Enterprises LLC","title":"Workday HCM and Security Lead"}],"url":"https://www.linkedin.com/company/motiva-llc"},{"company":"ORIX USA Corporation","company_id":"orix","location":"Dallas, Texas","positions":[{"description":"Data Migration (EiB) to Workday from Legacy software post Merger & Acquisitions.Configuration changes in Workday based on changing business needs.HCM Configurations, User Based Security, Custom Security and Domain Security.WD Time Tracking Configuration.WD Benefits Configuration.Workday Integration builds and Management.WD Integration migration across Tenants via WD Studio.Workday Reporting based on business needs.Configuration, Functional and Technical advice across all WD functions.","duration":"Jun 2017 Jun 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2018","start_date":"Jun 2017","subtitle":"ORIX USA Corporation","title":"Workday HRIS Lead (All Workday Functions)"}],"url":"https://www.linkedin.com/company/orix"},{"company":"Alight Solutions","company_id":"alightsolutions","location":"","positions":[{"description":"Workday HCM Core and Compensation Implementations.Lead Design Sessions with Customers for best feasible solution.Assisted with configuration and design of Recruiting Module.Setup and configuration of Compensation Plans.Creating of Calculated Fields for complex Business Processes and Report Writer.Configuration of Eligibility Rules and Condition Rules.Setup and Configuration of Job Family/ Job Profiles and its attributes.Data Conversion Testing Assistance for Clients.EiB and iLoad for the mass uploads and updates to the System.Cross Functional HCM Support for Payroll, Recruiting, Time Tracking, Absence and Talent teams.","duration":"Jun 2016 Jun 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2017","start_date":"Jun 2016","subtitle":"Alight Solutions","title":"Sr Workday HCM Consultant"}],"url":"https://www.linkedin.com/company/alightsolutions"},{"company":"OneSource Virtual","company_id":"onesource-virtual","location":"","positions":[{"description":"- Lead multiple full lifecycle HCM Implementations for multiple customers globally.- Workforce Planning Reporting.- Implemented mutliple companies coming in to a single platform from Mergers/Acquisitons.- Configured Business Processes, Tenant Setup, Worklets and other aspects of the Workday Tool.- Loaded over 100,000 records of employees, organizations and personnel.- Collaborated with the Integration teams for data communications with external systems.- Lead UAT and GoLive Support efforts using best business practices for Implementations.- Conducted Knowledge Transfer Sessions for core customer team members.- Mentored new hires on best business practices and methodologies for WD Implementations.- Partnered with cross-functional teams like Benefits, Payroll, Recruiting and Talent for HCM needs.- Collaborated with Engagement Managers to ensure budget and timeline are on track.- Developed various Business Process Improvement strategies.- Conducted user based training and demo sessions on Workday.Workday HCM Core Services CertifiedWorkday HCM Practicals CertifiedWorkday Talent and Performance CertifiedWorkday Recruiting CertifiedWorkday LDP CertifiedWorkday Report Writer TrainedWorkday Calculated Fields Trained","duration":"Jun 2014 Jun 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2016","start_date":"Jun 2014","subtitle":"OneSource Virtual","title":"Workday - Sr. HCM Consultant"}],"url":"https://www.linkedin.com/company/onesource-virtual"},{"company":"Saba","company_id":"saba","location":"Home Office (Plano, Texas)","positions":[{"description":"Cloud Computing Service Delivery for small to Global 1000 companies.Project and Program Management of all Cloud Operation Services.Leading Migration and Upgrade of Cloud based Software for Customers.Functional Lead for Data Migration and Data Center transition efforts.Leading Post Go-Live Case Management.and much more..... Cloud Computing Service Delivery for small to Global 1000 companies.Project and Program Management of all Cloud Operation Services.Leading Migration and Upgrade of Cloud based Software for Customers.Functional Lead for Data Migration and Data Center transition efforts.Leading Post Go-Live Case Management.and much more.....","duration":"Apr 2013 Feb 2014 11 months","duration_short":"11 months","end_date":"Feb 2014","start_date":"Apr 2013","subtitle":"Saba","title":"Cloud Services Operations Manager"}],"url":"https://www.linkedin.com/company/saba"},{"company":"PepsiCo","company_id":"pepsico","location":null,"positions":[{"description":"Technical Project Manager for multiple Enterprise-wide Software RolloutsSAP Project Management (HR and SD module)Software Distribution and Migration (BMC Marimba)Global Enterprise Software Application ManagementAdministration and Support of Global Learning Management Systems (SumTotal)Tier-3 Level Support for Major Enterprise Applications across PepsiCoManaging of Resources (Vendors) and Project Deliverables*Brand Ambassador (Helped in converting Restaurants to Pepsi-Pour)","duration":"Jan 2011 May 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2013","start_date":"Jan 2011","subtitle":"PepsiCo","title":"Business Information Systems Applications Manager"},{"description":"SAP Readiness and Training Rollout ManagementSAP Change Management via Learning Management SystemsDevelopment and Customization of Reporting for Leadership teamsGatekeeper for all SAP Training needs for One Up TeamWorked with Offshore teams for the development of Customized SolutionsBusiness Process Automation of various Manual Tasks increasing Productivity and Efficiency","duration":"Oct 2007 Jan 2011 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jan 2011","start_date":"Oct 2007","subtitle":"PepsiCo","title":"Sr Systems Analyst"}],"url":"https://www.linkedin.com/company/pepsico"},{"company":"UMMA Center","company_id":null,"location":"","positions":[{"description":"Volunteered as a Computer Science teacher and career mentor to \'at risk\' students.Trained Technical Skills to Inner City Students and Adults with prior legal convictions. Volunteered as a Computer Science teacher and career mentor to \'at risk\' students.Trained Technical Skills to Inner City Students and Adults with prior legal convictions.","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"UMMA Center","title":"Volunteer Computer Science Teacher"}],"url":""},{"company":"Sumtotal Systems","company_id":"sumtotal-systems","location":"","positions":[{"description":"Implementation and Integration of Sumtotal Application with various HR applications via Single Sign On.Code customizations to web based applications to meet client needs.Professional Services consulting to Fortune 500 clients on best business practices and guidance for successful implementations.Technical lead for system customizations and enhancements.Developed auto batch processes of data feed between HR applications and other security access based tools.Install and setup of mock Server environments prior to production setup.SQL Querying for reporting needs.Database and Web based programming.","duration":"Nov 2006 Oct 2007 1 year","duration_short":"1 year","end_date":"Oct 2007","start_date":"Nov 2006","subtitle":"Sumtotal Systems","title":"Senior Professional Services Consultant"}],"url":"https://www.linkedin.com/company/sumtotal-systems"},{"company":"W.W. Grainger","company_id":"w.w.-grainger","location":"","positions":[{"description":"Programming code review and minor bug fixes.Website redesign and development.Working with vendors in getting latest patches and upgrades installed on the server.Server maintenance and technical support. Programming code review and minor bug fixes.Website redesign and development.Working with vendors in getting latest patches and upgrades installed on the server.Server maintenance and technical support.","duration":"Oct 2004 Jan 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2006","start_date":"Oct 2004","subtitle":"W.W. Grainger","title":"Technologist"}],"url":"https://www.linkedin.com/company/w.w.-grainger"},{"company":"Specialty Publishing Co.: Connected World and The Peggy Smedley Show","company_id":"specialty-publishing-co-connected-world-and-the-peggy-smedley-show","location":"","positions":[{"description":"Web DevelopmentApplication DevelopmentDatabase DevelopmentServer AdministrationApplication IntegrationsWeb Enablement Web DevelopmentApplication DevelopmentDatabase DevelopmentServer AdministrationApplication IntegrationsWeb Enablement","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Specialty Publishing Co.: Connected World and The Peggy Smedley Show","title":"Web Developer/ Database Engineer"}],"url":"https://www.linkedin.com/company/specialty-publishing-co-connected-world-and-the-peggy-smedley-show"}]', '["James Street “It\'s not 100% accurate to say that I managed Amer directly but it is the closest thing! I recruited Amer for a Workday Security Consultant position at The Home Depot and he received excellent feedback from the client manager. From the initial phone call all the way through today, Amer has been a pleasure to work with and he is an extremely professional consultant. I would recommend reaching out to him today if you have a project that fits his skillset.”","Charlie Oliver “Amer recently assisted a client of our through their post production issues and the feedback was that he was one of the best Workday Consultants they had ever had on site. Amer was a pleasure to work with from start to finish, always delivering a high quality of work and not a single issues throughout. I would highly recommend Amer for any client that need Workday assistance. ”"]'] User: ['Tori Nicholson', 'Experienced professional interested in positions that support Human Resource functions. Strong clerical skills, excellent at establishing working relationships and serving as a liaison between management and employees to identify issues.', 'Administrative Professional', 'Private', '[{"company":"Private","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Private","title":"Human Resources Office Manager"}],"url":""},{"company":"Express Employment Professionals","company_id":"express-employment-professionals_163746","location":"United States","positions":[{"description":"","duration":"Nov 2011 May 2020 8 years 7 months","duration_short":"8 years 7 months","end_date":"May 2020","start_date":"Nov 2011","subtitle":"Express Employment Professionals","title":"Employment Specialist"}],"url":"https://www.linkedin.com/company/express-employment-professionals_163746"}]', '["Mike Cummings “Tori was a pleasure to work with. Her hands on approach was the difference. She was always prompt and friendly when providing services and correcting issues. I wouldn\'t hesitate on working closely with her again. ”","Danisha Lowe “Tori is an awesome person to work with. She is very stern and communicates very well. She also works well under pressure. I Have always believed in her journey to success and how she instills success in others. For questions or converse please feel free to contact to me Via email lowedanisha@yahoo.com ”"]']### Assistant: The agent's job is to provide HRIS consulting services. Today, the agent is reaching out to the user because they need assistance in resolving post-production issues related to their Human Resources functions.
### Human: Agent: ['Amanda Wood', '20 years of experience related to Project Management, Radioactive/Hazardous Waste Management, and Health Physics earned through D&D and remediation efforts at both commercial nuclear and DOE facilities. Recently completed Project Management Certificate Program at Northeastern University. Masters of Science in Project Management / Business Analysis (2021).', 'Project Manager with EnergySolutions', 'EnergySolutions', '[{"company":"EnergySolutions","company_id":"energysolutions","industry":"Environmental Services","location":"SONGS - San Clemente, CA","positions":[{"description":"On site management of the EnergySolutions waste subcontract for the D&D of SONGS. Responsible for the development and implementation of the waste management program to ensure safe, compliant, and efficient characterization, packaging, transportation, and disposition of waste materials related to D&D activities. On site management of the EnergySolutions waste subcontract for the D&D of SONGS. Responsible for the development and implementation of the waste management program to ensure safe, compliant, and efficient characterization, packaging, transportation, and disposition of waste materials related to D&D activities.","duration":"Aug 2014 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Aug 2014","subtitle":"EnergySolutions","title":"Project Manager III - SDS Waste Manager"}],"url":"https://www.linkedin.com/company/energysolutions"},{"company":"Strategic Resource Alliance, LLC.","company_id":"strategic-resource-alliance-llc-","location":"Oak Ridge, TN","positions":[{"description":"","duration":"Jan 2014 Aug 2014 8 months","duration_short":"8 months","end_date":"Aug 2014","start_date":"Jan 2014","subtitle":"Strategic Resource Alliance, LLC.","title":"Transportation and Waste Management"}],"url":"https://www.linkedin.com/company/strategic-resource-alliance-llc-"},{"company":"EnergySolutions","company_id":"energysolutions","location":"","positions":[{"description":"I have participated in a wide variety of projects on all different levels during my work at Energy Solutions. I am responsible for project planning activities including determining the scope of work, client requirements and expectations, required licenses and permits, and all applicable federal, state, and local regulations. I have experience in interfacing with clients to establish budget and deliverable requirements and communicate project status data. I am responsible for oversight of daily work performance including scheduling workloads, communicating daily work schedules and performance expectations with the work team, and ensuring the team is properly equipped with all equipment, material, supplies and services necessary to execute the scope of work efficiently. I have completed multiple, high profile HRCQ and RAMQC Type B Cask shipments, fissile shipments, as well as developing a path forward for difficult waste streams at multiple sites. I have also participated as a team member in safety assessments at several EnergySolutions facilities nationwide.","duration":"Nov 2007 Jan 2014 6 years 3 months","duration_short":"6 years 3 months","end_date":"Jan 2014","start_date":"Nov 2007","subtitle":"EnergySolutions","title":"Project Manager/Certified Waste Broker"}],"url":"https://www.linkedin.com/company/energysolutions"},{"company":"Perma-Fix Environmental Services","company_id":"perma-fix-environmental-services","location":"","positions":[{"description":"As a Technical Services Representative, I was involved in customer relations and technical service support concerning shipping, profiling radioactive and/or hazardous waste, waste characterization, and treatment facility determination. As a Technical Services Representative, I was involved in customer relations and technical service support concerning shipping, profiling radioactive and/or hazardous waste, waste characterization, and treatment facility determination.","duration":"Sep 2005 Nov 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2007","start_date":"Sep 2005","subtitle":"Perma-Fix Environmental Services","title":"Technical Services Representative"}],"url":"https://www.linkedin.com/company/perma-fix-environmental-services"},{"company":"Bartlett Nuclear","company_id":"bartlett-nuclear","location":"","positions":[{"description":"","duration":"Nov 2000 Aug 2005 4 years 10 months","duration_short":"4 years 10 months","end_date":"Aug 2005","start_date":"Nov 2000","subtitle":"Bartlett Nuclear","title":"Nuclear Health Physics Technician"}],"url":"https://www.linkedin.com/company/bartlett-nuclear"}]', '["Leighanne Lee “Amanda is very detail oriented and produced great results for the project.”","Jere Jenkins “Amanda\'s company was hired by an external agency to come in and repackage eleven tons of improperly packaged radioactive material. The job posed multiple challenges to the contractor, including limited space, exposure potential, and contamination concerns among others. Amanda was the waste broker for the job, and ran the materials accountability oversight as well. For the duration of the five week project, Amanda was excellent to work with, and would do what it took to get the job done particularly when the inevitable unforeseen challenges arose. She maintained a high level of professionalism throughout, and her extensive knowledge base proved invaluable. Amanda has an agile mind, and can think and act on the fly in order to keep the project on a timeline to bring the job to a successful completion. I highly recommend Amanda for her project management/waste broker skills. Any company would benefit from utilizing her through her present company, or in bringing her on as an employee.”"]'] User: ['Holley Gordon', '16+ years experience in business to business outside sales and account retention. 2 years experience inside sales. 3+ years experience in call center management and workforce/resource planning.Specialties: Waste and Environmental ServicesUniform and Facility Services RentalDocument ManagementUsed Oil Reclamation ServicesCall Center Workforce/Human Resource Management', 'Senior Account Executive-Waste Management- Waste Management Social Media Ambassador—Keep Mobile Beautiful Board Member', 'Waste Management', '[{"company":"Waste Management","company_id":"waste-management","industry":"Environmental Services","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Waste Management","title":"Senior Account Executive"},{"description":"","duration":"Jun 2012 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"Jun 2012","subtitle":"Waste Management","title":"Account Manager"},{"description":"","duration":"Nov 2010 Jul 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2012","start_date":"Nov 2010","subtitle":"Waste Management, Inc.","title":"Major Account Representative Commercial Property"},{"description":"","duration":"Jul 2007 Nov 2010 3 years 5 months","duration_short":"3 years 5 months","end_date":"Nov 2010","start_date":"Jul 2007","subtitle":"Waste Management, Inc.","title":"Account Manager"}],"url":"https://www.linkedin.com/company/waste-management"},{"company":"Cintas Corporation","company_id":"cintas","location":null,"positions":[{"description":"","duration":"Nov 2006 Jul 2007 9 months","duration_short":"9 months","end_date":"Jul 2007","start_date":"Nov 2006","subtitle":"Cintas Corporation","title":"Document Management Sales Representative"},{"description":"","duration":"Sep 2004 Oct 2006 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2006","start_date":"Sep 2004","subtitle":"Cintas Corporation","title":"Facility Services Sales Representative"}],"url":"https://www.linkedin.com/company/cintas"},{"company":"Kidz Kloset","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2003 Dec 2004 2 years","duration_short":"2 years","end_date":"Dec 2004","start_date":"Jan 2003","subtitle":"Kidz Kloset","title":"Owner/Operator"}],"url":""},{"company":"Aaron Oil Company","company_id":null,"location":null,"positions":[{"description":"","duration":"May 2002 Jan 2003 9 months","duration_short":"9 months","end_date":"Jan 2003","start_date":"May 2002","subtitle":"Aaron Oil Company","title":"Inside Sales"},{"description":"","duration":"Oct 2001 Apr 2002 7 months","duration_short":"7 months","end_date":"Apr 2002","start_date":"Oct 2001","subtitle":"Aaron Oil Company","title":"Human Resources Administrator"}],"url":""},{"company":"Sears Holdings Corporation","company_id":"sears","location":null,"positions":[{"description":"","duration":"Jul 1998 Oct 2001 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2001","start_date":"Jul 1998","subtitle":"Sears Holdings Corporation","title":"Resource Management Supervisor"},{"description":"","duration":"Apr 1998 Jul 1998 4 months","duration_short":"4 months","end_date":"Jul 1998","start_date":"Apr 1998","subtitle":"Sears Holdings Corporation","title":"Customer Service Inbound Representative/TCS Administrator"}],"url":"https://www.linkedin.com/company/sears"}]', '["Tony Garner “I happened to be fortunate enough to work with Holley in a past role/company. In short, Holley holds a wealth of talent and professionalism that far exceeds many in the sales realm. I would recommend Holley in any venture / project she is engaged with.”","Cavin Cowan “Holley always put her best effort forth and received great results due to her solid work. She has great integrity and is professional at all times. Holley does well when speaking to any client no matter how large or small the firm is or who she is speaking with. She adapts well to her audience and explains things at their level.”"]']### Assistant: The agent's job is to provide waste management solutions for various industries. Today, the user is reaching out to the agent because they need assistance in managing and disposing of radioactive and hazardous waste materials in their facility.
### Human: Agent: ['George Bienfang', 'I handle litigated family law cases in Texas. I also handle collaborative law cases. Specialties: Board Certified in Family Law by the Texas Board of Legal Specialization.', 'Attorney at Scroggins Law Group', 'Palmer & Manuel', '[{"company":"Palmer & Manuel","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2011 - Present 10 years 10 months","duration_short":"10 years 10 months","end_date":"Present","start_date":"Jul 2011","subtitle":"Palmer & Manuel","title":"Attorney"}],"url":""},{"company":"Bohach, Skibell, Dorsey & Stroud","company_id":null,"location":"Dallas, Texas","positions":[{"description":"","duration":"Feb 2017 Nov 2021 4 years 10 months","duration_short":"4 years 10 months","end_date":"Nov 2021","start_date":"Feb 2017","subtitle":"Bohach, Skibell, Dorsey & Stroud","title":"Attorney"}],"url":""},{"company":"McShane & Davis","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1997 Jun 2011 14 years 6 months","duration_short":"14 years 6 months","end_date":"Jun 2011","start_date":"Jan 1997","subtitle":"McShane & Davis","title":"Attorney"}],"url":""},{"company":"Texas Attorney General\'s Office","company_id":null,"location":"","positions":[{"description":"","duration":"1992 1994 2 years","duration_short":"2 years","end_date":"1994","start_date":"1992","subtitle":"Texas Attorney General\'s Office","title":"Assistant Attorney General"}],"url":""},{"company":"Empire Fire and Marine Insurance Company","company_id":null,"location":"","positions":[{"description":"","duration":"1988 1991 3 years","duration_short":"3 years","end_date":"1991","start_date":"1988","subtitle":"Empire Fire and Marine Insurance Company","title":"Claims Adjuster"}],"url":""}]', '["Sandra Weber “George was great!! First he fixed the paperwork from my divorce that was totally a mess with mistakes from someone else. Next he helped me when my Ex took me back to court to have things changed. George was wonderful and is an expert in Texas Family Law. If I ever had to go through it all again, I would definitely call him. His office personnel is wonderful too!!”","Phil Costner “George has handled matters for me on two occasions and I can\'t recommend him highly enough. Not only is he an expert in his field, he is a very compassionate person who routingly goes out of his way to make sure his clients are getting the best possible service imaginable. I particularly appreciate his ability to manage even the most difficult situations while perserving the dignity of everyone involved. He\'s one of the best!”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to handle litigated family law cases in Texas, and today the user is reaching out to the agent because they need assistance with a complex divorce settlement.
### Human: Agent: ['Joseph Ruiz, CTP', 'As of September 2017, I hold the CTP certification. I also have a Master degree in Economics from the City University of New York at Brooklyn College, with a focus in global finance and business. I have more than 15 years of combined experience in bank operations management, B2B and retail sales. My career highlights include the development of a risk management dashboard at the Private bank at Citigroup to conform to regulation DD, and successfully guiding the treasury cash management division at JP Morgan Chase through a high profile merger with Bank One, which includes a historic strategic asset swap with The Bank of New York, a series of infrastructure implementations to support the Bank One merger, large corporate and middle market client migrations, and five legacy platform decommissions.', 'Operations management', 'Empower Retirement', '[{"company":"Empower Retirement","company_id":"empowertoday","industry":"Financial Services","location":"New York, United States","positions":[{"description":"","duration":"Nov 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Empower Retirement","title":"Participant Sevices Representative"}],"url":"https://www.linkedin.com/company/empowertoday"},{"company":"New York Life Insurance Company","company_id":"newyorklife","location":"Brooklyn, New York, United States","positions":[{"description":"","duration":"Sep 2020 Oct 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2021","start_date":"Sep 2020","subtitle":"New York Life Insurance Company","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/newyorklife"},{"company":"Auto-Chlor System","company_id":"auto-chlor-system","location":"Carlstadt, NJ","positions":[{"description":"• Provide optimal kitchen design/layout solutions to restaurant owners• Drive organic business growth• Develop and cultivate client relationships• Ensure timely resolution of client issues and inquiries• Facilitate end to end sales of kitchen equipment, machines and chemicals• Liaise with Auto-Chlor technicians to coordinate preventive maintenance activities • Provide optimal kitchen design/layout solutions to restaurant owners• Drive organic business growth• Develop and cultivate client relationships• Ensure timely resolution of client issues and inquiries• Facilitate end to end sales of kitchen equipment, machines and chemicals• Liaise with Auto-Chlor technicians to coordinate preventive maintenance activities","duration":"Jul 2014 Sep 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2015","start_date":"Jul 2014","subtitle":"Auto-Chlor System","title":"Outside Sales Executive"}],"url":"https://www.linkedin.com/company/auto-chlor-system"},{"company":"Pisces Healthcare Solutions","company_id":null,"location":"Northeast United States","positions":[{"description":"","duration":"Sep 2013 Feb 2014 6 months","duration_short":"6 months","end_date":"Feb 2014","start_date":"Sep 2013","subtitle":"Pisces Healthcare Solutions","title":"Sales Manager"}],"url":""},{"company":"Citi","company_id":"citi","location":"","positions":[{"description":"Client Reporting Client Reporting","duration":"Feb 2011 Jun 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2012","start_date":"Feb 2011","subtitle":"Citi","title":"Analyst, Private Bank Operations"}],"url":"https://www.linkedin.com/company/citi"},{"company":"JPMorgan Chase Bank, NA","company_id":"jpmorganchase","location":null,"positions":[{"description":"Broad experience managing phased migrations from multiple legacy platforms. Planned and executed enterprise events related to high profile mergers and acquisitions. Served on sub-committee to approve and develop technical requirements and enhancements for new processing application platform. Supported disaster recovery and business continuity projects. Provided volume and billing analysis. Investigated root cause of processing errors to mitigate future occurrences, determine client impact, and provide technical solutions. Partnered with organizational development team to provide software training for team leads, supervisors, and managers. Managed vendor relationships with NCR and IBML. Liaise with many lines of business to ensure efficient enhancements, smooth migrations, and a swift client on-boarding process.","duration":"Nov 2005 Jun 2008 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jun 2008","start_date":"Nov 2005","subtitle":"JPMorgan Chase Bank, NA","title":"Process Specialist"},{"description":"Managed daily workflow for National Network Wholesale Lockbox by ensuring client requirements and deadlines were met.","duration":"Sep 2002 Oct 2005 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2005","start_date":"Sep 2002","subtitle":"JP Morgan Chase Bank, NA","title":"Team Leader"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Deutsche Bank","company_id":"deutsche-bank","location":"","positions":[{"description":"Streamlined corporate accounts receivables by providing customized cash management services. Streamlined corporate accounts receivables by providing customized cash management services.","duration":"Feb 1999 Sep 2002 3 years 8 months","duration_short":"3 years 8 months","end_date":"Sep 2002","start_date":"Feb 1999","subtitle":"Deutsche Bank","title":"Lockbox Operations Administrator"}],"url":"https://www.linkedin.com/company/deutsche-bank"}]', '["Tonya Stalnaker-Tiggett “I first met Joseph when I was a Project Manager charged with arranging all activities around the training for a high profile project. I worked in Ohio and Joseph was working in New Jersey, where I had to travel to on a frequent basis. I had some difficult client relationships during that project but one thing that stood out was how professional, friendly and inclusive Joseph was to me during my site visits. He was one of the few people who I felt was non-judgmental. He was an integral part of that project\'s success by uplifting employee morale, understanding the operational changes that were taking place, and simply being a leader among his peers. Coincidentally our paths crossed again a year later via Adelante New York when I introduced the Spanish as a Second Language program in NYC in 2006. Joseph was tapped to work on the Marketing and Communications for Adelante as Board Member. The Adelante Board has some of the most visionary, passionate and incredible people I have ever worked with. By Joseph being asked to take on duties as a Board Member serves as a testament to his leadership skills, his passion for his language and culture, and his dedication in volunteering to head activities as part of the Adelante Board. In a nutshell Joseph is: professional, forward-thinking, a leader and great team player.”","Lettice Nesbit “I worked with Joseph Ruiz on a very difficult project that has many moving parts that need to work together for success. As a business analyst, Joseph had to manage many of these pieces, and he is extremely adept at his attention to detail and the ability to analyze and visualize issues before they occur. Joseph is always ready to roll up his sleeves and join the team in making sure that \\"whatever needs to be done is done\\", to meet deadlines or to avoid potential slips. I truly enjoyed working with Joseph, and would not hesitate to recommend his services in any other endeavor.”"]'] User: ['Lianely Rosa', 'Human Resources Professional with several years of experience within the Apparel, Staffing, Consumer, Manufacturing, Customer Service and Pharmaceutical industries in Puerto Rico and the United States. Vast experience in the areas of recruitment, interviewing, training, and employee relations. Expertise in the application of policy and procedures, labor law compliance and community relations. Excellent supervisory skills. Computer literate (Microsoft Office, Oracle, Outlook & Taleo systems). Bilingual in English and Spanish.Specialties: Employee Relations', 'Human Resources Manager at Perry Ellis International', 'Perry Ellis International', '[{"company":"Perry Ellis International","company_id":"perry-ellis-international","industry":"Retail Apparel and Fashion","location":"","positions":[{"description":"","duration":"Sep 2004 - Present 17 years 3 months","duration_short":"17 years 3 months","end_date":"Present","start_date":"Sep 2004","subtitle":"Perry Ellis International","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/perry-ellis-international"},{"company":"Adecco","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Adecco","title":"Recruitment Supervisor"}],"url":""},{"company":"Kelly Services","company_id":"kellyservices","location":"","positions":[{"description":"","duration":"1993 2003 10 years","duration_short":"10 years","end_date":"2003","start_date":"1993","subtitle":"Kelly Services","title":"Partnered Staffing Sales Manager"}],"url":"https://www.linkedin.com/company/kellyservices"}]', '["José A. Rodríguez, MA (he/him/él) “Lianely and I were peers at Kelly Services and she also was a key player on my Partnered Staffing branch team. Lianely is highly skilled at building relationships and trust. Lianely is warm, pleasant and a very good listener and understands how to build appropriate rapport at different levels within the organization. People truly enjoy working with her. Lianely also solves problems and drives results by looking beyond the obvious and not stopping at the first answers. She always acts with her customers in mind and is dedicated to exceeding the expectations and requirements of her internal and external customers. I highly recommend Lianely. She is a team player and would make a great asset to any organization.”","Marilia Diaz-Vivo “I met Lianely six years ago when Perry Ellis acquired TSI. From the start, Lianely demonstrated her passion and desire for excellence in all that she does. Always determined to go above and beyond, Lianely always looks for opportunities to innovate and bring a fresh perspective into the workplace. Lianely has a strong commitment to her own personal development and she works hard at developing collaborative relationships and continuously raising the bar for herself. She is approachable and a pleasure to work with, as a result she has established herself as a strong presence in a very challenging environment. I highly endorse Lianely in any capacity as an HR professional.”"]']### Assistant: The agent's job is to recruit and interview potential candidates for a human resources position. Today, the agent is reaching out to the user because they need to schedule an interview for a vacant position at Perry Ellis International.
### Human: Agent: ['Sherry Mandell', 'Experienced donor and community engagement professional who provides people the opportunity to make a positive impact in their communities and the world around them. Collaborating with numerous types of teams, donor database management, project management, grant writing, writing for fundraising, and effective use of social media is how I spend my days.', 'Manager of Donor & Community Engagement at Glove House, Inc.', 'Glove House, Inc.', '[{"company":"Glove House, Inc.","company_id":"glove-house-inc.","industry":"Nonprofit Organization Management","location":null,"positions":[{"description":"Responsible for oversight of all fundraising activities, grant writing, and media relations. Manages all strategies and activities for donor cultivation, solicitations, and relations. Prepares the yearly development strategies/goals recommendations. Promotes agency in the community through community presentations, tours of agency facilities, attendance at local events and meetings. Develops and maintains oversight of the budget for the department.","duration":"Sep 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Glove House, Inc.","title":"Manager of Donor & Community Engagement"},{"description":"Manage the corporate headquarters Office of the President and confidential assistant to the CEO. Shares responsibility with the CEO for oversight of the Agency\'s fundraising and public relations efforts. Supervision of an Event Assistant and various volunteer groups. Member of the Senior Leadership Team and liaison to the Board of Directors.","duration":"Jun 2006 Sep 2019 13 years 4 months","duration_short":"13 years 4 months","end_date":"Sep 2019","start_date":"Jun 2006","subtitle":"Glove House, Inc","title":"Executive Assistant/Development Associate"}],"url":"https://www.linkedin.com/company/glove-house-inc."},{"company":"St. Joseph\'s Hospital","company_id":"st-joseph%27s-hospital-elmira","location":"Southern Tier, NYS","positions":[{"description":"Provided daily professional assistance to the Hospital President/CEO and three Boards of Directors. Provided daily professional assistance to the Hospital President/CEO and three Boards of Directors.","duration":"Dec 2004 Jun 2006 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2006","start_date":"Dec 2004","subtitle":"St. Joseph\'s Hospital","title":"Administrative Assistant to President/CEO"}],"url":"https://www.linkedin.com/company/st-joseph%27s-hospital-elmira"},{"company":"Bethany Village","company_id":null,"location":null,"positions":[{"description":"Responsible for the marketing, management, production, and coordination of various event types: wedding receptions, corporate meetings, formal dinners, workshops/seminars and other formal private affairs utilizing venue at an upscale Senior Living Residence.","duration":"Nov 2003 Jun 2004 8 months","duration_short":"8 months","end_date":"Jun 2004","start_date":"Nov 2003","subtitle":"Bethany Village","title":"Director of Catering and Special Events"},{"description":"Management of the Office of President/CEO. Provided day-to-day professional assistance to the CEO and Board of Directors. An active contributor to the development, design, and construction of a $20M upscale Senior Living Residence on the agency\'s site. Team participant with the architectural firm, developer and interior design for the project. Recommended furnishings (hard & soft), artwork, flooring and fitness room equipment for the project. Oversaw construction of an expansion, from preliminary drawings to project completion, of the Administration Headquarters adding more professional office space, resulting in freeing space in the original historic structure allowing it to be enjoyed more for marketing and public relations causes.","duration":"Mar 1997 Nov 2003 6 years 9 months","duration_short":"6 years 9 months","end_date":"Nov 2003","start_date":"Mar 1997","subtitle":"Bethany Village","title":"Executive Assistant to the President/CEO"}],"url":""},{"company":"Cornell University","company_id":"cornell-university","location":"Southern Tier, NYS","positions":[{"description":"Established a research field office in Elmira, NY facilitating the 15-year follow-up study to the Prenatal/Early Infancy Project (PEIP) originally launched in 1977 by Cornell Ph.D. David Olds. Day-to-day responsibilities included electronic maintenance of the longitudinal records of 324 original study participants and their 15-year-old children, assisting field interviewers in locating study participants and setting interview appointments with study members and their 15-year-old children. Processed the resulting data and transmitted the information to the Cornell University Research Team. Participation in all study meetings at Rochester Medical Center and Cornell University. The findings from this study were so positive that the program has been widely emulated around the country and has resulted in the U.S. Advisory Board on Child Abuse and Neglect recommendation that home-visitation services be made available to all parents of newborns as a means of preventing child abuse and neglect.","duration":"Sep 1993 Mar 1997 3 years 7 months","duration_short":"3 years 7 months","end_date":"Mar 1997","start_date":"Sep 1993","subtitle":"Cornell University","title":"Research Assistant/Secretary"}],"url":"https://www.linkedin.com/company/cornell-university"}]', '["Carol Savino “Sherry is a very competent,detail oriented, and loyal. She was always well liked by other and is a team player”","Pat Murphy “Sherry is a very loyal and dependable person who does her job with an ability to both handle every challenge it has provided but done so in a way in which those around her have only respect and admiration for her. She is a great co-worker and a friend. We are very lucky to have her working alongside us and would have never had accomplished what we have in Development since she assumed these responsibilities.”"]'] User: ['Kelli Colter, MPA', 'Nonprofit Management | Donor Stewardship | Corporate Social Responsibility | Strategic Philanthropic Partnerships | Volunteer Engagement I love finding ways to connect with communities and supporters to acquire funding needed to help nonprofit organizations thrive and make a difference. My interests include nonprofit program management and development, corporate social responsibility and volunteerism. I have experience in donor relations, event management and execution, strategic fundraising for diverse audiences, implementing an annual giving campaign, social media fundraising, prospect research and program management. I received my Masters in Public Administration at the University of Colorado Denver with a focus in nonprofit management in 2019. In addition, I have previous experience in social media management, media relations, community outreach, traditional public relations, public affairs and marketing communications in an agency environment. Have questions? Email me at kecolter@gmail.com', 'Senior Director of Corporate Relations at United Way of Greater Atlanta', 'United Way of Greater Atlanta', '[{"company":"United Way of Greater Atlanta","company_id":"unitedwayofgreateratlanta","industry":"Civic & Social Organization","location":null,"positions":[{"description":"- Managing a portfolio of 15 of United Way of Greater Atlanta\'s top corporate partners- Corporate partners include Accenture, Bank of America, Georgia Power / Southern Company, GE, Graphic Packaging International, Holder Construction, Rollins, The Home Depot and The Coca-Cola Company- Developing, managing, and executing comprehensive year-round engagement plans for corporate partners - Serving as team lead for internal and external corporate social responsibility plan deveopment and alignment with corporate partners -Cultivating relationships with key decision-makers and C-suite leaders of valued corporate partners- Working with colleagues in Volunteerism and Community Engagement to implement company-wide volunteerism projects and programs to strengthen the strategic engagement of companies year-round- Responsible for all data management in customer relationship management software system, analyzing results of campaigns and identifying potential areas for growth-Continuing to strengthen the awareness of United Way of Greater Atlanta\'s Child Well Being initiative, programs and impact in the community by hosting webinars, presenting to corporate partners and engaging with community advocates","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"United Way of Greater Atlanta","title":"Senior Director, Corporate Relations"},{"description":"- Managing a portfolio of 17 of United Way of Greater Atlanta\'s top corporate partners, raising over $12 million in funds to United Way during FY 2019- Corporate partners include Accenture, Bank of America, Georgia Power / Southern Company, GE Business HQ, Graphic Packaging International, Holder Construction, Jones Day, McKinsey & Company, The Home Depot and The Coca-Cola Company- Developing, managing, and executing comprehensive digital fundraising plans for corporate partners - Strengthening strategic year-round relationships that align with the specific CSR focus of corporate partners - Assisting with COVID-19 Response and Recovery Fund gift solicitation - Initiate and cultivate relationships with key decision-makers and C-suite leaders of valued corporate partners- Working with colleagues in Volunteerism and Community Engagement to implement company-wide volunteerism projects and programs to strengthen the strategic engagement of companies year-round - Responsible for all data management in customer relationship management software system, analyzing results of campaigns and identifying potential areas for growth -Continuing to strengthen the awareness of United Way of Greater Atlanta\'s Child Well Being initiative, programs and impact in the community by hosting webinars, presenting to corporate partners and engaging with community advocates","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"United Way of Greater Atlanta","title":"Director of Corporate Relations"},{"description":"- Managed portfolio of over 40 corporate accounts, totaling to over $2 million raised for United Way of Greater Atlanta in FY 2019- Notable accounts included Cadence Bank, City of Atlanta, GE Business HQ, Synovus Bank, The Home Depot, and Oxford Industries-Managed the campaign associate program, which included overseeing part-time employees that executed campaign management, projections, on-site account support and events for corporate partners throughout metro Atlanta-Cultivated relationships with companies and their employee engagement champion to create innovative and engaging workplace giving campaigns-Worked with business leaders and executives to implement workplace campaigns and year-round engagement strategies- Co-chaired internal campaign for United Way of Greater Atlanta, exceeding fundraising goal of $190,000 and achieved 100% employee participation -Cultivated relationships with leadership donors","duration":"Aug 2019 Feb 2020 7 months","duration_short":"7 months","end_date":"Feb 2020","start_date":"Aug 2019","subtitle":"United Way of Greater Atlanta","title":"Corporate Relations Associate"}],"url":"https://www.linkedin.com/company/unitedwayofgreateratlanta"},{"company":"St. Jude Children\'s Research Hospital - ALSAC","company_id":"st--jude-children%27s-research-hospital","location":"Greater Denver Area","positions":[{"description":"- Assisted staff with coordination and execution of projects and events such as St. Jude Dream Home Giveaway, St, Jude Walk/Run, and St. Jude annual gala that collectively raise over $2 million annually for St. Jude Children\'s Research Hospital- Responsible for executing silent auction for Colorado Springs, which raised over $30,000 for St. Jude- Responsible for obtaining corporate in-kind sponsors for local events- Assisted staff with research and data analysis to increase awareness of St. Jude\'s mission and impact in the community- Assisted with ongoing program management efforts- Executed donor outreach and correspondence- On-site assistance for meetings and events such as telethons with local radio stations, groundbreaking ceremony and open house for St. Jude Dream Home Giveaway in Colorado Springs and Denver and Gala committee meetings - Assisted with data entry, presentation development and reports such as greek life fundraising reports for Colorado and Wyoming -Created social media and marketing content that included social media content calendars and Facebook management, website content, press releases, event PSAs, and newsletters for the annual fundraising campaign and St. Jude Dream Home Giveaway","duration":"Sep 2018 May 2019 9 months","duration_short":"9 months","end_date":"May 2019","start_date":"Sep 2018","subtitle":"St. Jude Children\'s Research Hospital - ALSAC","title":"Field Operations Assistant"}],"url":"https://www.linkedin.com/company/st--jude-children%27s-research-hospital"},{"company":"48in48","company_id":"48in48","location":"Greater Atlanta Area","positions":[{"description":"As the lead social media committee member for 48in48, my duties included:-Managing and creating all copy for weekly editorial social calendar throughout the organizations campaign- Executing the posting content on a variety of platforms such as Facebook,Twitter, Instagram and LinkedIn- Managing the facilitation and dissemination of creative visual content such as infographics- Assisting with the development of social media best practice material for the event- Facilitating social media updates on-site during the event","duration":"Apr 2016 Aug 2018 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2018","start_date":"Apr 2016","subtitle":"48in48","title":"Social Media Coordinator"}],"url":"https://www.linkedin.com/company/48in48"},{"company":"Phase 3 Marketing and Communications","company_id":"phase3mc","location":null,"positions":[{"description":"","duration":"Sep 2017 Jul 2018 11 months","duration_short":"11 months","end_date":"Jul 2018","start_date":"Sep 2017","subtitle":"Phase 3 Marketing and Communications","title":"Public Relations Manager"},{"description":"","duration":"Jun 2016 Sep 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2017","start_date":"Jun 2016","subtitle":"Phase 3 Marketing and Communications","title":"Assistant Public Relations Manager"}],"url":"https://www.linkedin.com/company/phase3mc"},{"company":"Weber Shandwick","company_id":"weber-shandwick","location":null,"positions":[{"description":"-Assisted with ongoing campaigns for Bank of America, Carrabba’s Italian Grill, Intercontinental Hotels Group, Old Dominion Freight Line Pergo Flooring and Verizon Wireless-Supported media relations for Bank of America, Carrabba’s Italian Grill, Intercontinental Hotels Group and Old Dominion Freight Line-Created press materials for all clients-Tracked media for Bank of America, Intercontinental Hotels Group and Old Dominion Freight Line using programs including Meltwater-Generated digital content to enhance brands, such as infographics for Bank of America-Developed social media calendars for clients, including Old Dominion Freight Line-Managed influencer campaigns for clients, such as Carrabba’s Italian Grill, Pergo flooring and Verizon Wireless-Assisted with event promotion for clients, such as the Special Olympics Unified Relay sponsored by Bank of America","duration":"2015 May 2016 1 year","duration_short":"1 year","end_date":"May 2016","start_date":"2015","subtitle":"Weber Shandwick","title":"Assistant Account Executive - Public Relations"},{"description":"","duration":"May 2015 Sep 2015 5 months","duration_short":"5 months","end_date":"Sep 2015","start_date":"May 2015","subtitle":"Weber Shandwick","title":"Intern"}],"url":"https://www.linkedin.com/company/weber-shandwick"},{"company":"Turner Broadcasting System","company_id":"turner-broadcasting","location":"Greater Atlanta Area","positions":[{"description":"-Assisted the public relations team with daily tasks -Updated master media list and created targeted media lists for various campaigns-Created press material such as press releases and one-sheets for Adult Swim original shows -Analyzed viewer relations by organizing daily press clippings -Assisted the public relations team with daily tasks -Updated master media list and created targeted media lists for various campaigns-Created press material such as press releases and one-sheets for Adult Swim original shows -Analyzed viewer relations by organizing daily press clippings","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"Turner Broadcasting System","title":"Adult Swim Public Relations Intern"}],"url":"https://www.linkedin.com/company/turner-broadcasting"},{"company":"American Telemedicine Association","company_id":"americantelemed","location":"Washington D.C. Metro Area","positions":[{"description":"-Increased the amount of media partnerships for the ATA Fall Forum in Palm Desert, CA by 100% during Q3 2014-Increased social media followers for ATA by 45% on LinkedIn, 17% on Twitter and 35% on Facebook from Q3 2013-Q3 2014-Assisted in the deployment of new association’s branding launch including a new ATA logo and new key messaging-Created original editorial copy and graphic design-Created national press releases for the organization-Assisted with the development of the annual ATA conference-Attended key telemedicine discussions at the Capitol","duration":"Jun 2014 Aug 2014 3 months","duration_short":"3 months","end_date":"Aug 2014","start_date":"Jun 2014","subtitle":"American Telemedicine Association","title":"Communications Assistant"}],"url":"https://www.linkedin.com/company/americantelemed"},{"company":"Georgia Museum of Art","company_id":"georgia-museum-of-art","location":"Athens, Georgia Area","positions":[{"description":"-Coordinated and promoted events to bring awareness to GMOA exhibits, such as Museum Mix with over 100 attendees-Worked with computer programs such as Photoshop, InDesign and Microsoft Office Suite-Wrote press releases, public service announcements and newsletter excerpts for the museums’ programs and exhibits-Assisted with management of all digital and print press clippings -Coordinated and promoted events to bring awareness to GMOA exhibits, such as Museum Mix with over 100 attendees-Worked with computer programs such as Photoshop, InDesign and Microsoft Office Suite-Wrote press releases, public service announcements and newsletter excerpts for the museums’ programs and exhibits-Assisted with management of all digital and print press clippings","duration":"Aug 2013 Aug 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2014","start_date":"Aug 2013","subtitle":"Georgia Museum of Art","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/georgia-museum-of-art"},{"company":"University of Georgia","company_id":"university-of-georgia","location":"Cannes Area, France","positions":[{"description":"As a delegate from the University of Georgia for the Cannes Lions Festival of Creativity I had the chance to attend the festival for the entire week. I attended seminars, masterclasses, workshops, forums and had the chance to network with some of the top professionals in the advertising/public relations industry. As a delegate from the University of Georgia for the Cannes Lions Festival of Creativity I had the chance to attend the festival for the entire week. I attended seminars, masterclasses, workshops, forums and had the chance to network with some of the top professionals in the advertising/public relations industry.","duration":"Jun 2013 Jul 2013 2 months","duration_short":"2 months","end_date":"Jul 2013","start_date":"Jun 2013","subtitle":"University of Georgia","title":"Delegate for the Cannes Lions Festival of Creativity 2013"}],"url":"https://www.linkedin.com/company/university-of-georgia"},{"company":"United States Consulate","company_id":null,"location":"Frankfurt Am Main Area, Germany","positions":[{"description":"-Experienced various outlets of the Consulate such as Public Affairs and Immigration and worked with multiple sectors-Attended Consulate sponsored cultural events -Worked with the Consulate computer system organizing and filing data. -Experienced various outlets of the Consulate such as Public Affairs and Immigration and worked with multiple sectors-Attended Consulate sponsored cultural events -Worked with the Consulate computer system organizing and filing data.","duration":"Mar 2012 Mar 2012 1 month","duration_short":"1 month","end_date":"Mar 2012","start_date":"Mar 2012","subtitle":"United States Consulate","title":"Externship"}],"url":""},{"company":"JF&CS Atlanta","company_id":null,"location":"Dunwoody","positions":[{"description":"-Marketing research-Writing E-newsletters-Writing E blasts-Social media -Helped fundraise for Annual Campaign -Marketing research-Writing E-newsletters-Writing E blasts-Social media -Helped fundraise for Annual Campaign","duration":"2012 2012 less than a year","duration_short":"less than a year","end_date":"2012","start_date":"2012","subtitle":"JF&CS Atlanta","title":"Marketing and Public Relations Intern"}],"url":""},{"company":"St. Joseph\'s Hospital","company_id":"st.-joseph%27s-hospital","location":"","positions":[{"description":"in the MSICU- answer call lights, answer telephoneAssist with errands for nurses i.e. chart copyingAssist patients with basic items i.e. obtaining water/ice/juice in the MSICU- answer call lights, answer telephoneAssist with errands for nurses i.e. chart copyingAssist patients with basic items i.e. obtaining water/ice/juice","duration":"May 2009 Aug 2011 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2011","start_date":"May 2009","subtitle":"St. Joseph\'s Hospital","title":"Volunteen"}],"url":"https://www.linkedin.com/company/st.-joseph%27s-hospital"}]', '["Holly Thomas (She/Her/Hers) “Kelli has a wealth of experience and is a hardworker that always come up with new ideas to solve challenges within an organization. Kelli is always willing to help and is a great leader on her team. ”","Mimi Claugus “Kelli worked with the American Telemedicine Association during the summer of 2014. As a communications intern, Kelli managed a comprehensive co-marketing and media partnership campaign to promote an upcoming conference. She effortlessly juggled marketing, advertising and PR deliverables on a daily basis to maximize public exposure of the event. Her professional and friendly demeanor was well-received by staff and outside parties alike. She was a joy to work with! ”"]']### Assistant: The agent's job is to manage corporate relations at United Way of Greater Atlanta, and today the user is reaching out to the agent because they need assistance with strategic fundraising for their nonprofit organization.
### Human: Agent: ['Stan Harrington', 'Stan Harrington, born Stelios Georgiadis and originally from Melbourne, Australia, is a multi-award winning Producer, Writer and Director. He manages the world famous, Stella Adler Theater, home to such legends as Marlon Brando, Gary Ross, Harvey Keitel and Robert De Niro. He is the author of A Guerilla In The Midst, a book on the art of no-budget filmmaking, published in 2007 by the Sundance Media Group and released at the National Association of Broadcasters (NAB) in April of the same year. He is a sought after speaker on the subject of Acting, Writing, Directing and Filmmaking and has made countless appearances at conferences locally and abroad including The National Association Of Broadcasters (Las Vegas), The SEA Conferences (Los Angeles, Illinois), and Women In Film (Hollywood). The skills for which Stan is primarily recognized for are his notable ability to consistently deliver great scripts and insightful performances, a skill he attributes to his strong theater background.Specialties: Script writing, acting, teaching acting and guerilla filmmaking', 'filmmaker/actor at xristos productions', 'xristos productions', '[{"company":"xristos productions","company_id":null,"location":"","positions":[{"description":"Writer, Director, Producer","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"xristos productions","title":"filmmaker/actor"}],"url":""},{"company":"The Stella Adler Theater","company_id":null,"location":"","positions":[{"description":"I manage The Stella Adler Theaters in Hollywood as well as Act, Write, Produce and Direct Theater there.","duration":"Aug 2000 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"Aug 2000","subtitle":"The Stella Adler Theater","title":"Theater Manager"}],"url":""},{"company":"Media Arts International","company_id":null,"location":"","positions":[{"description":"ACTOR","duration":"May 2008 May 2008 1 month","duration_short":"1 month","end_date":"May 2008","start_date":"May 2008","subtitle":"Media Arts International","title":"Actor"}],"url":""}]', '["“What Stan brings that is so different and that all of the renters at the Stella Adler love is that he understands where the director and the producer is coming from because he is a producer and a director himself. Many theaters are run by a sales rep and the miss the understanding of the business. I have never seen this guy take a leave of absence even when he\'s sick. So 2 things you\'ll get from Stan, he\'ll understand you and your entire production and he\'ll always be there to support you. That is why a lot of the renters keep coming back for years.”","“Stan is an amazing filmmaker who excels at telling unique narratives in surprising ways. I\'ve had the pleasure to work with him on several of his low-budget films. He pulls them off with great care and passion and really connects with his audiences as his awards show. He makes films people want to see and when they do, they enjoy them. I can\'t wait to see what he comes up with next!”"]'] User: ['Stan Bohall', 'For over forty years Stan has developed people and organizations through teaching, public speaking, organizing, writing, motivating, and listening. His vocation is coaching and mentoring, helping people develop by interacting with them over common interests. Stan worked with individuals as well as small and large groups, helping them develop short and long-range plans, build teams, and achieve goals. He holds a Masters degree and has completed a certificate program in individual coaching. Stan particularly enjoys interacting with people about their attraction to stories. He has a keen interest in books by C. S. Lewis, J. R. R. Tolkien, Charles Dickens, and Victor Hugo. Finding Neverland, The Green Mile, and Les Misérables are a few of his favorite films. Stan takes pleasure in exploring how popular stories help people of all ages navigate life’s challenges. Stan has also written creatively about this special interest.', 'Spiritual Director, Writer, and Speaker', 'Various Locations', '[{"company":"Various Locations","company_id":null,"location":"Church of the Nativity, Northborough, MA 01532","positions":[{"description":"Helping people and groups discover how God is working in their lives Helping people and groups discover how God is working in their lives","duration":"Sep 2010 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Sep 2010","subtitle":"Various Locations","title":"Spiritual Director: Assisting People with Spiritual Discernment"}],"url":""},{"company":"Quest Ministries","company_id":null,"location":null,"positions":[{"description":"Surprised by C.S. LewisReading the Chronicles of Narnia as AdultsTrue Stories: God\'s Story in Film and FictionC.S. Lewis: Apostle to the 21st CenturyThe Chronicles of Narnia as an Educational ToolInspired by C.S. LewisOur Longing for HeavenBooks by C.S. Lewis I am prepared to teach:Mere Christianity, The Chronicles of Narnia, A Grief Observed,The Problem of Pain, The Weight of Glory, Letters to Malcolm,The Screwtape Letters, Till We Have Faces, Surprised By Joy, Out of the Silent Planet, The Four Loves, The Pilgrim\'s Regress,Perelandra, The Great Divorce, Reflections on the Psalms,That Hideous Strength, Miracles, The Abolition of Man","duration":"Apr 2001 - Present 20 years 8 months","duration_short":"20 years 8 months","end_date":"Present","start_date":"Apr 2001","subtitle":"Quest Ministries","title":"Teacher / Seminar Leader"},{"description":"Pending publication of a review of A Life Observed: A Spiritual Biography of C. S. Lewis by Devin Brown http://www.sehnsucht-cslewis.org/.","duration":"2001 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2001","subtitle":"Quest Ministries","title":"Freelance Writer"}],"url":""},{"company":"Grace Church Oxford","company_id":null,"location":"270 Main Street, Oxford MA, 01540","positions":[{"description":"Preach twice per monthCoordinate Church CalendarsLiaison for Sunday School StaffOversight of Stewardship ProgramSelect \\"featured books\\" for bulletin Preach twice per monthCoordinate Church CalendarsLiaison for Sunday School StaffOversight of Stewardship ProgramSelect \\"featured books\\" for bulletin","duration":"Aug 2013 Aug 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2014","start_date":"Aug 2013","subtitle":"Grace Church Oxford","title":"Parish Administrator"}],"url":""},{"company":"Central Baptist Church of Southbridge, MA","company_id":null,"location":"","positions":[{"description":"Preaching, Teaching, Administrative Work, Counseling, Motivating, Encouraging Preaching, Teaching, Administrative Work, Counseling, Motivating, Encouraging","duration":"Jan 2004 May 2010 6 years 5 months","duration_short":"6 years 5 months","end_date":"May 2010","start_date":"Jan 2004","subtitle":"Central Baptist Church of Southbridge, MA","title":"Pastor"}],"url":""},{"company":"Belmont Street Baptist Church, Worcester, MA","company_id":null,"location":"","positions":[{"description":"Administrative Work, Teaching, Preaching, Motivating, Encouraging Administrative Work, Teaching, Preaching, Motivating, Encouraging","duration":"Aug 1996 May 2001 4 years 10 months","duration_short":"4 years 10 months","end_date":"May 2001","start_date":"Aug 1996","subtitle":"Belmont Street Baptist Church, Worcester, MA","title":"Associate Pastor"}],"url":""}]', '["Martha Hawley “During our collaboration, Stan provided valuable insight and guidance on various issues; of faith or of \'small group\' mechanics. His experience and skill in dealing with people, setting up programs, writing workshop synopsizes and choosing background material was always timely, concise, and on point. Often, he was able to present his premise in a fresh and engaging way.”","Kevin Cross “Stan has a heart of compassion and deep gentleness. He knows how to integrate spirituality into life, using the gift of storytelling.”"]']### Assistant: The agent's job is to manage a theater and support productions, and today the agent is reaching out to the user because they need assistance in developing a storytelling workshop for a theater program.
### Human: Agent: ['Brenda Delodder', "Accolade of being awarded Canada's top 10 charities by Charity Intelligence as CEO @ Food for Life.Contributed to:• National Poverty Reduction Policy• National framework for the Osteoarthritis Model of Care• National emergency room screening policy for intimate partner violence• National Compassionate Care Benefit policyA proven business professional and communicator that excels with operational management, partnership development, the architecture of communication, marketing and business development plans, government relations, deploying programs, community development and accelerating performance/impact. Fifteen + years advising on a broad array of organizational elements including government relations, budget, asset management, innovation, board governance, marketing, communication and public relations strategies.Passion for delivering a positive and memorable experience for the specific demographic. Believes that business is about people, relationships, communities and results.Impact and outcomes based approach to creative, cross-sectoral, strategic partnerships. Acuity for technological solutions and innovation.A strong leader who enjoys managing and fostering the development of team members and is confident with formulating impactful decisions.", 'Vice President Marketing & Communications at United Way Halton & Hamilton', 'United Way Halton & Hamilton', '[{"company":"United Way Halton & Hamilton","company_id":"united-way-halton-&-hamilton","industry":"Nonprofit Organization Management","location":"Hamilton, Ontario, Canada","positions":[{"description":"Recognized as one of the largest United Way bodies in Canada, drives innovation and supports collective impact, cross-sectoral strategic partnerships, community development, government relations and revenue generation activities that advance the mission of more than 153 community programs in Halton and Hamilton, providing services to 212,000 local residents. Leads a team responsible for innovation, adoption of technologies, the design of brand narratives, growth and strategic communications. Conceive and launch Community Action Labs - a community mobilization strategy.Applies a human centred design approach to implementing brand management, strategic marketing and communications plans, advocacy, government relations, policy, public relations activity, market research and channel management. Applies evidence based research and financial modelling for program investments that effectively improves the communities of Burlington, Halton Hills, Hamilton, Milton and Oakville. Works with researchers and subject matter experts.Sit on national committee via United Way Canada.","duration":"Nov 2017 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Nov 2017","subtitle":"United Way Halton & Hamilton","title":"Vice President Marketing & Communications"}],"url":"https://www.linkedin.com/company/united-way-halton-&-hamilton"},{"company":"Food for Life","company_id":"food-for-life","location":"Burlington, Ontario","positions":[{"description":"Ranked as one of the top 10 charities in Canada for Social Return on Investment (Nov 2015, 2016, 2017) and Business of the Year Award (2016). Regional not-for-profit focused on community and partnership development, applying innovation and research based solutions to distribute fresh food to a network of 80+ foodbanks and social service programs. Leadership and mobilization of a series of innovation based community consultations and forums engaging government, school boards, food industry, social service providers, food banks, community stakeholders and at risk members of the community with a goal to develop non-traditional solutions, collaboration, knowledge translation and best practices.Diversify revenue streams and strike strategic partnerships to deliver mission and secure funding.Launch innovative solutions that reduce environmental footprint of food chain, incorporate social enterprise and work with Ministry led group to reduce food waste and enhance sustainable food packaging. Work with all levels of government to reduce food insecurity.Work with agriculture community, producers, manufacturers, retailers and supply chain to expand mission delivery by 38% in 24 months and increase revenue by 24% in 12 months. Distribute healthy food for the equivalent of 3.5 million meals, supporting 41,000+ client visits per month.• Expand program/mission delivery by 38% in 12 months• Organizational Leadership• Board Governance• Develop Region-Wide Marketing, Communication and PR Strategy• Budget Management• Warehouse, Capital and Fleet Management• Inventory and Procurement Management• Fundraising• Stakeholder Relations (Government Officials, Healthcare, Community Housing, Agency Relations)• Community Engagement• Government Relations / Policy• Community Outreach Programs","duration":"Dec 2014 Nov 2017 3 years","duration_short":"3 years","end_date":"Nov 2017","start_date":"Dec 2014","subtitle":"Food for Life","title":"Executive Director / CEO"}],"url":"https://www.linkedin.com/company/food-for-life"},{"company":"Canadian Orthopaedic Foundation","company_id":"canadian-orthopaedic-foundation","location":"","positions":[{"description":"Responsible for the successful leadership and management of the Canadian Orthopaedic Foundation, Canada’s bone and joint charity. Full responsibility for the day-to-day operations, strategic plan and operating budgets. Enable the Board to fulfill its governance function and give direction and leadership toward the achievement of the organization’s mission, vision, strategy and its annual goals and objectives. Deliver mandate to advance orthopaedic research, promote patient and public education and improve community care.Diversify revenue streams and strike strategic partnerships to deliver mission and secure funding.Contributed to:• National framework for the osteoarthritis model of care • National emergency room screening policy for intimate partner violence • National Compassionate Care Leave policy • National education assets and library for surgery patients with a goal to increase surgical outcomes and evolve the library inventory into a digital model• Coordinate nationally represented Medical and Scientific Review Committee Focus:• Expand service delivery by 20% in 18 months• Oversee the planning, implementation and evaluation of the organization\'s programs and services and ensure they contribute to the mission and reflect the Board’s priorities• Consult with Directors and Committees to mitigate risk• Financial and budget management• Develop national communications and media relations strategy• Government Relations / policy• Work with various stakeholders in the healthcare sector to research, develop and deploy community programming• Foster effective team spirit among the Board and staff, foster growth of team members• Manage stakeholder relations (LHIN, hospitals, surgeons, Canadian Physiotherapy Association, etc.)• Sit on various bodies including Health Charities Coalition of Canada, Arthritis Alliance of Canada, Bone and Joint Canada, Active Living Coalition for Older Adults","duration":"May 2010 Dec 2014 4 years 8 months","duration_short":"4 years 8 months","end_date":"Dec 2014","start_date":"May 2010","subtitle":"Canadian Orthopaedic Foundation","title":"Executive Director / CEO"}],"url":"https://www.linkedin.com/company/canadian-orthopaedic-foundation"},{"company":"Fuller Landau","company_id":"fuller-landau","location":"","positions":[{"description":"Oversee all marketing, communications, public relations and business development activities within the firm. Maintain a focus on people programs. Work closely with IT and HR to build the internal brand and to launch successful programs designed to grow the firm and enhance client relations.As a result, the firm was able to deliver exceptional service to clients and build strong relationships with referral sources and friends of the firm.Activities include:· Ensure marketing initiatives support the firm’s strategic direction and goals· Development and execution of firm-wide marketing plan· Execution and support of individual marketing plans at all levels· Develop and implement client retention and loyalty programs · Build brand awareness· Build niche markets· Develop communication plan and strategies· Oversee and drive all media relations","duration":"Jul 2008 Jun 2010 2 years","duration_short":"2 years","end_date":"Jun 2010","start_date":"Jul 2008","subtitle":"Fuller Landau","title":"Director of Marketing and Communications"}],"url":"https://www.linkedin.com/company/fuller-landau"},{"company":"TransGlobe Property Manangement","company_id":null,"location":"","positions":[{"description":"National property management company providing 24,000 units of affordable housing options and six million square feet of commercial real estate. Develop national Marketing and Communications Department to support communications and PR activities, including support for sales department and internal teams. · Create and manage Marketing and Public Relations Department · Manage the growth and brand recognition as company tripled in size in an 18 month period· Develop and implement national marketing and communication plans, measure success and execute on budget· Act as a member of the Senior Management Team to acquire, renovate and reposition assets (24,000 residential units nationally)· Support regional branch locations across Canada to further develop area marketing strategies· Lead and manage the development of all internal communications, external communications and public relations activity - advise senior management and partners on communication strategies· Develop and implement retention and loyalty programs to foster and nurture relationships with existing partners and Residents· Research local and national industry issues and develop programs surrounding such matters· Coach and consult with Senior Management team on communications and media related matters· Develop internal customer service policies and processes to ensure brand consistencies with all employees and Management· Develop and organize numerous community programs such as community flu clinics, food drives, community graffiti removal initiatives, charity golf tournaments, community fundraisers and other programs","duration":"Jun 2004 Jul 2008 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jul 2008","start_date":"Jun 2004","subtitle":"TransGlobe Property Manangement","title":"Director of Marketing and Communications"}],"url":""},{"company":"ERA Canada","company_id":"era-canada","location":"","positions":[{"description":"Oversee operations and marketing activity for Canada\'s largest cost reduction consulting firm.· Participate in the development and implementation of national and regional marketing plans · Develop initiatives to increase brand awareness· Develop and implement regional and national communications strategies· Work with individual Associates (primarily Chartered Accountants) across Canada to increase regional sales activity and branding· Create strategic alliances with organizations such as the BDC, Canadian Franchise Association· Research local and national industry issues and develop programs surrounding such matters· Act as public relations liaison with media and PR firms· Develop internal customer service policies and processes to ensure brand consistencies with all employees and Management· Develop newsletters, advertising campaigns, marketing collateral and other marketing initiatives","duration":"Jul 1999 Jun 2004 5 years","duration_short":"5 years","end_date":"Jun 2004","start_date":"Jul 1999","subtitle":"ERA Canada","title":"Director of Operations / Marketing"}],"url":"https://www.linkedin.com/company/era-canada"},{"company":"BDO Dunwoody LLP","company_id":"bdo-canada","location":"","positions":[{"description":"Work with Partners and executive committee to develop and execute marketing and communication strategies. When commencing in this position, the firm name was Moore Stephens Hyde Houghton. The firm merged with BDO in 1999.· Assist with merger communication strategies to ensure client and employee retention· Coordinate national marketing and internal communication strategies including personal marketing plans for firm Partners· Assist with merger communication strategies to ensure client and employee retention· Develop and implement strategies to increase firm growth and brand awareness· Prepare proposals and presentations, investigate tenders· Implement and monitor strategic business plan· Research local and national industry issues and develop programs surrounding such matters· Manage events, conferences, seminars, open houses and trade shows· Act as public relations liaison with media and PR firms· Develop marketing collateral and advertising campaigns· Publish internal and external newsletters· Act as Executive Administrator to Executive Committee and Office Managing Partner","duration":"Apr 1994 Jun 1999 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jun 1999","start_date":"Apr 1994","subtitle":"BDO Dunwoody LLP","title":"Marketing and Communications Coordinator"}],"url":"https://www.linkedin.com/company/bdo-canada"}]', '["“Had the pleasure of working with Brenda for > 5 years when she was with ERA Canada. One of the most professional and capable individuals I have been associated with. Brenda was the most influential asset at ERA while she was there. I highly recommend her to others re: support that can be provided to her and her current organization.”","“I am fortunate to have had the opportunity to work with Brenda; truly someone you can describe as an esteemed colleague. Brenda was able to quickly adapt her marketing and public relations skills to the multi residential industry. Her professionalism combined with true spirit made her an integral part of the organization.”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']### Assistant: The agent's job is to foster growth and enhance client relations, and today, the agent is reaching out to the user because they need assistance in understanding data and determining the ROI of a campaign.
### Human: Agent: ['Frank Brandon, MS CIS, MLIS', 'Solutions-oriented Information Technology Professional highly regarded for managing complex IT environments utilizing innovative technical solutions for Financial industry leaders. Known for expertise in project establishment, defining requirements and managing large-scale projects including analysis, budgeting, planning, estimating, tracking, and scheduling. Vast knowledge of IT protocols, programming languages, and networking platforms (Novell and Microsoft), able to rapidly assimilate new technologies to implement customized state-of-the-art solutions. Skilled in providing effective leadership in fast-paced, deadline-driven environments. Known as a “Big picture” IT Professional with motivational and hands-on leadership capability in an enterprise IT environment, with the communication skills to work across the organization with vendors and business leaders to influence the success of projects. I look forward to meeting you! You can reach me at 773-710-6336 | frankbrandon@hotmail.com.', 'IT PROFESSIONAL | IT MGR. | COMPUTER SYSTEMS MGR. Enterprise SOLN | Design/Development | Technical Process Improvements', 'JP Morgan Chase', '[{"company":"JP Morgan Chase","company_id":"jpmorganchase","industry":"Financial Services","location":"Chicago, IL","positions":[{"description":"","duration":"Jun 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Jun 2008","subtitle":"JP Morgan Chase","title":"Associate- Agile Release Manager/Agile Release Management/Project Execution"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Allstate","company_id":"allstate","location":"","positions":[{"description":"","duration":"Mar 2005 May 2008 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2008","start_date":"Mar 2005","subtitle":"Allstate","title":"Environment Management Analyst Consultant"}],"url":"https://www.linkedin.com/company/allstate"},{"company":"Dominican University","company_id":"dominican-university","location":"","positions":[{"description":"","duration":"Jan 2004 May 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2005","start_date":"Jan 2004","subtitle":"Dominican University","title":"Adjunct Professor – Dominican University’s Brennan School of Business"}],"url":"https://www.linkedin.com/company/dominican-university"},{"company":"Komatsu","company_id":"komatsuconstruction","location":"","positions":[{"description":"","duration":"Apr 2004 Jan 2005 10 months","duration_short":"10 months","end_date":"Jan 2005","start_date":"Apr 2004","subtitle":"Komatsu","title":"Webmaster"}],"url":"https://www.linkedin.com/company/komatsuconstruction"},{"company":"Northwestern University","company_id":"northwestern-university","location":"","positions":[{"description":"","duration":"Jun 1997 Mar 2004 6 years 10 months","duration_short":"6 years 10 months","end_date":"Mar 2004","start_date":"Jun 1997","subtitle":"Northwestern University","title":"Software Engineer III"}],"url":"https://www.linkedin.com/company/northwestern-university"}]', '["Subhasis Ghosh “Frank is known for his commitment, professionalism and his expertise in Information Technology. He is sought after for his in-depth knowledge. I had the pleasure of working with Frank at Allstate and recommend him whole-heartedly. He would be an asset to any organization.”","Jerry Buchar “Known for his significant educational accomplishments, Frank brought a diverse set of skills and knowledge to bear as Environment Analyst at Allstate. He was easy to work with, very accommodating and intensely focused on his work. Most importantly, he got results. I\'d highly recommend Frank as a very strong resource in any organization.”"]'] User: ['Emily Antos Dieter', 'Over 9 years in Marketing + 5 years in Retail and Sales, Emily is a driven and collaborative leader who brings her variety of experiences to every project she tackles.', 'MBA in Marketing & Sports/Entertainment Management, Bachelors in Retail and Business Management', 'The Michaels Companies, Inc.', '[{"company":"The Michaels Companies, Inc.","company_id":"michaels-stores-inc.","industry":"Retail","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Marketing Lead"},{"description":"","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Specialist"}],"url":"https://www.linkedin.com/company/michaels-stores-inc."},{"company":"Shoptology","company_id":"shoptology","location":"Plano, Texas","positions":[{"description":"","duration":"Apr 2018 Dec 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2019","start_date":"Apr 2018","subtitle":"Shoptology","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/shoptology"},{"company":"TPN","company_id":"tpn","location":null,"positions":[{"description":"Deliver on clients’ business goals/ROI through marketing activations. Develop strategic partnerships based on brand matches through consumer/shopper insights. Lead and create activation plans to support a strategic omnichannel approach.Drive new business growth and develop existing relationships.","duration":"Aug 2016 Apr 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2018","start_date":"Aug 2016","subtitle":"TPN","title":"Account Supervisor"},{"description":"Negotiate entertainment and brand partnerships for client’s promotional & shopper programs.Manage financials and budget overviews.Owned influencer programs including drafting agreements, managing communication and content creation.","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"TPN","title":"Senior Account Executive"},{"description":"Manage projects with client, creative team and third party partners to execute retail-based marketing activations.Develop and negotiate scopes of work for variety of deliverables. Conduct primary research (e.g. Simmons, E-scores) to determine PassionPoints for brands’ consumers & shoppers.Mentor entry-level client service account coordinators.","duration":"Sep 2013 Sep 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2015","start_date":"Sep 2013","subtitle":"TPN","title":"Account Executive"},{"description":"Manage and assist client service with shopper marketing and entertainment promotional marketing programs. Coordinated with creative and account service teams to meet client objectives and TPN deliverables.Participated in shopper and promotional marketing projects. Assisted with new business and TPN internal projects.","duration":"Nov 2012 Sep 2013 11 months","duration_short":"11 months","end_date":"Sep 2013","start_date":"Nov 2012","subtitle":"TPN","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/tpn"},{"company":"Pro Challenge Inc","company_id":"pro-challenge-inc","location":"Dallas, TX","positions":[{"description":"Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders. Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders.","duration":"Sep 2012 Nov 2012 3 months","duration_short":"3 months","end_date":"Nov 2012","start_date":"Sep 2012","subtitle":"Pro Challenge Inc","title":"Account Executive"}],"url":"https://www.linkedin.com/company/pro-challenge-inc"},{"company":"Margo\'s Collectibles","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after. Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after.","duration":"Oct 2009 Oct 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2012","start_date":"Oct 2009","subtitle":"Margo\'s Collectibles","title":"Sales rep/showroom assistant/merchandiser"}],"url":""},{"company":"Mark Shale","company_id":"mark-shale","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Mark Shale","title":"Women\'s Division Manager"}],"url":"https://www.linkedin.com/company/mark-shale"}]', '["Bre (Breanna) Wolfe “Emily is a strong leader. I had the pleasure of collaborating with her last fall. She brought a goal-driven approach and organizational skills that kept everyone on task and working towards the client\'s needs. Emily\'s mastery for both her core role, and the projects that extended beyond it, were critical to the final product. I look forward to future partnership opportunities. ”","Natalia B. “I’ve worked with Emily for almost 2 years. Emily managed all my day to day projects and provided input into longer range planning. She did a great job pulling in the right resources and helping us build realistic timelines. She had the perfect balance of project / resource management, regular status meetings and additional check ins as needed at crucial decision points. Her recent amazing work was for our November 2019 consumer research. She worked closely with Shoptology planning director on identifying and organizing the right kind of research to answer our current shopper questions. She was leading the planning and personally attended 6 focus groups in 3 different markets (all within 3 days, different time zones and flight delays!) to ensure everything went smoothly and to capture additional shopper feedback from the study. Our relationship was build on solid partnership and Emily was great in helping think strategically about future initiatives. Her forward thinking and solid project management made her a great asset for my team.”"]']### Assistant: The agent's job is to manage complex IT environments utilizing innovative technical solutions for Financial industry leaders, and today the user is reaching out to the agent because they need assistance with implementing customized state-of-the-art IT solutions for their marketing projects.
### Human: Agent: ['C. Kelly Wright', 'Specialties: Almost like a carnival trick I am an amazing Quick Study Artist. I am an artist who is passionate about New Play Development. The woman of a thousand looks.', 'ACTRESS, SINGER, DANCER AEA/SAG at Independent Entertainment Professional', 'Harlem Late Night Jazz', '[{"company":"Harlem Late Night Jazz","company_id":"harlem-late-night-jazz","industry":"Entertainment Providers","location":"New York, NY, United States","positions":[{"description":"Non-profit 501(c)3 organization charged with keeping the music alive in Harlem...it\'s Mecca, where it belongs. Non-profit 501(c)3 organization charged with keeping the music alive in Harlem...it\'s Mecca, where it belongs.","duration":"Aug 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Harlem Late Night Jazz","title":"Board Of Directors"}],"url":"https://www.linkedin.com/company/harlem-late-night-jazz"},{"company":"C. K.\'s Closet","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2011 - Present 10 years 8 months","duration_short":"10 years 8 months","end_date":"Present","start_date":"Sep 2011","subtitle":"C. K.\'s Closet","title":"Curator"}],"url":""},{"company":"AEA","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 1994 - Present 28 years 3 months","duration_short":"28 years 3 months","end_date":"Present","start_date":"Feb 1994","subtitle":"AEA","title":"Actress"}],"url":""},{"company":"Independent Contractor","company_id":null,"location":"","positions":[{"description":"Actress, Singer, Dancer2008 Bay Area Theatre Critics Circle Double NomineeBest Actress (Musical) Caroline, or ChangeBest Supporting Actress (Drama) Radio Golf Actress, Singer, Dancer2008 Bay Area Theatre Critics Circle Double NomineeBest Actress (Musical) Caroline, or ChangeBest Supporting Actress (Drama) Radio Golf","duration":"1984 - Present 38 years","duration_short":"38 years","end_date":"Present","start_date":"1984","subtitle":"Independent Contractor","title":"ACTRESS, SINGER, DANCER AEA/SAG"}],"url":""}]', '["Peggy Ann Blow “C Kelly is a top notch performer who delivers the goods with consistency!”","Darlene Miyakawa “I adore working with C. Kelly. She\'s amazingly talented as a triple threat. Her ability to learn quickly, read music, and hear what the director is asking her to do without balking is a huge plus. She\'s fun to be around, always professional, and is able to balance her work with her family. I\'ve never met anyone who has worked with her say that they\'d never do so again. We went through a lot at Theatreworks from her getting food poisoning before a show to twisting her knee during a show - she still was determined to go on even though we on stage management wanted her to take it easy. She handled the pain, stayed focus, and the cast adjusted for her because she is C. Kelly with a powerful voice, passion for creating art, and has such positive energy that she pushes her coworkers to do their best. I\'d work with her anytime that I\'m able to.”"]'] User: ['John Vogel', 'Results-driven entrepreneur specializing in creative marketing, product development, branding, and strategic partnerships.', 'Consultant: Media, Production, Business Development', 'John Vogel, consultant', '[{"company":"John Vogel, consultant","company_id":null,"location":"New York, New York, United States","positions":[{"description":"consulting in marketing, content production, business development, partnerships, and related areas consulting in marketing, content production, business development, partnerships, and related areas","duration":"Jan 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jan 2017","subtitle":"John Vogel, consultant","title":"Consultant"}],"url":""},{"company":"Eltman Law","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Direct marketing staff & operations for 4 Incubated Startups & Innovation Projects.Led a full re-branding of the firm as it changed its name, product, logo and clientele.Cold called a $400 million dollar servicing agreement with a Fortune 500 bank. Direct marketing staff & operations for 4 Incubated Startups & Innovation Projects.Led a full re-branding of the firm as it changed its name, product, logo and clientele.Cold called a $400 million dollar servicing agreement with a Fortune 500 bank.","duration":"Mar 2015 Jul 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2017","start_date":"Mar 2015","subtitle":"Eltman Law","title":"Marketing Director"}],"url":""},{"company":"Lien Resolve","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2016 Jul 2016 7 months","duration_short":"7 months","end_date":"Jul 2016","start_date":"Jan 2016","subtitle":"Lien Resolve","title":"Project Manager"}],"url":""},{"company":"Lexient Solutions","company_id":"lexient-solutions","location":"Greater New York City Area","positions":[{"description":"Research, strategize, and execute marketing plans to drive business from new market segments. Research, strategize, and execute marketing plans to drive business from new market segments.","duration":"Mar 2015 Mar 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2016","start_date":"Mar 2015","subtitle":"Lexient Solutions","title":"Marketing Head"}],"url":"https://www.linkedin.com/company/lexient-solutions"},{"company":"LogicShark Consulting","company_id":null,"location":"New York, NY","positions":[{"description":"Administrator of an E-Commerce store.Managed a Google Product Listing Ads campaign that tripled Enterprise Software sales. Administrator of an E-Commerce store.Managed a Google Product Listing Ads campaign that tripled Enterprise Software sales.","duration":"Mar 2013 Dec 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2014","start_date":"Mar 2013","subtitle":"LogicShark Consulting","title":"E-Commerce Specialist"}],"url":""},{"company":"Plaza Auto Mall","company_id":"plaza-auto-mall","location":"Brooklyn, NY","positions":[{"description":"Raised Used Car SEM sales from from 2% to 11%.Managed staff of four content creators. Raised Used Car SEM sales from from 2% to 11%.Managed staff of four content creators.","duration":"May 2012 Mar 2013 11 months","duration_short":"11 months","end_date":"Mar 2013","start_date":"May 2012","subtitle":"Plaza Auto Mall","title":"E-Commerce Manager"}],"url":"https://www.linkedin.com/company/plaza-auto-mall"},{"company":"Foxx Creative","company_id":null,"location":"","positions":[{"description":"Lead copywriter and project manager for a private E-Commerce firm Lead copywriter and project manager for a private E-Commerce firm","duration":"Aug 2010 May 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2012","start_date":"Aug 2010","subtitle":"Foxx Creative","title":"Senior Sales Copy Writer"}],"url":""},{"company":"Altare Publishing","company_id":null,"location":"","positions":[{"description":"Contributed sales copy for e-mail campaigns, A/B tests, AdWords campaigns, affiliate marketing campaigns, white papers, and product launches. Contributed sales copy for e-mail campaigns, A/B tests, AdWords campaigns, affiliate marketing campaigns, white papers, and product launches.","duration":"Aug 2010 May 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2012","start_date":"Aug 2010","subtitle":"Altare Publishing","title":"Sales Copy Writer"}],"url":""}]', '["Victor Alarcon “John and I have worked together on several large projects for his company. John\'s primary role was to project manage and he excelled at it. John kept a close eye on tasks, deliverables, constraints, and deadlines. He also added a creative approach to problem-solving and executions of our goals. I highly recommend John for his dedication, great attitude, and knowledge. ”","Brian Boyle “I was fortunate to have John directly report to me as our firm\'s Marketing Director. In addition to good work habits and a conscientious approach to his assignments John brought an entrepreneurial spirit and flexibility to a challenging , fast-paced job. He dealt with senior executives in other companies with polish and fearlessness while not being above doing mundane tasks that needed doing. He demonstrated his skills in SEO, direct mail, digital marketing, blog posting, website creation and survey design and management in a wide range of projects. He has a good sense of humor and the ability to deal with people of different ranks throughout the organization. John showed significant professional growth in the time he was with us. ”"]']### Assistant: The agent's job is to consult in marketing and business development, while today the user is reaching out to the agent because they need assistance in creative marketing and strategic partnerships for their upcoming project.
### Human: Agent: ['Christine Cernera', 'Nutritional Therapy educates and empowers individuals to take charge of their health. By providing bio-individual nutritional and lifestyle recommendations, I partner with clients to assist them in achieving their health goals.', 'Reclaim Your Health LLC, Functional Nutritional Therapy Practitioner, Restorative Wellness Practitioner, Licensed RESTART Instructor', 'Reclaim Your Health', '[{"company":"Reclaim Your Health","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2018 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Reclaim Your Health","title":"Restorative Wellness Practitioner"}],"url":""},{"company":"Reclaim Your Health LLC","company_id":null,"location":"Freehold, New Jersey","positions":[{"description":"","duration":"Nov 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Reclaim Your Health LLC","title":"Owner"}],"url":""},{"company":"Self Employed","company_id":null,"location":"Freehold, New Jersey","positions":[{"description":"","duration":"Oct 2018 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Self Employed","title":"Nutritional Therapy Practitioner"}],"url":""},{"company":"Active Healing Center","company_id":null,"location":"Colts Neck, New Jersey","positions":[{"description":"","duration":"Sep 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Sep 2017","subtitle":"Active Healing Center","title":"Certified Personal Trainer"}],"url":""},{"company":"Independent","company_id":null,"location":"Freehold","positions":[{"description":"","duration":"Jul 2014 Aug 2018 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 2018","start_date":"Jul 2014","subtitle":"Independent","title":"Certified Personal Trainer"}],"url":""}]', '["Luciana Balduino, Certified Coach, MBA “I have been working with Christine as my personal trainer since 2014, and I am pleased to write this recommendation. Christine took the time (and has continuously done that from time to time) to understand my goals and provide inputs regarding not only fitness but also overall health and wellbeing. She always comes to our training prepared with a set of exercises that builds from the last workout and adds a bit of a challenge to it, while focused on the proper form and approach. During the workout, she is very encouraging and motivating, and I always appreciate her “high-five” for a good job. She is always up to date and keeps bringing new exercises and offering helpful health tips. Above all, she is a great person to work with: she is genuine, caring and always with great positive energy.”","Jim Parry “I had the pleasure of working with and collaborating with Christine as we each supervised different groups. Working together, and doing so with courtesy, kindness, professionalism, and a \\"can do\\" attitude was essential for the overall effectiveness and success of our organization. Christine excelled in all of these areas, was always an absolute pleasure to work with, and has a unique ability to break down a complex task into its key components to ensure a successful outcome. Christine engendered extreme loyalty and respect from her teams, as she led by example and was a role model for those with whom she worked. Truly not only one of the best leaders I have worked with, but also one of the best people. ”"]'] User: ['Andrea Woodhall', 'Please visit Andrea @ www.woodhallwellness.com Andrea Offers Fitness & Wellness Services: -Holistic Fitness Training -Private Yoga Training: Dynamic, Assisted Stretch -Group Yoga classes -Outdoor Bootcamps -Private Events (Bachelorette’s, Birthday’s, Anniversaries, Reunions) -Weight Management -Stress Management (Meditation, Mindfulness, Breath Practices) -Senior Rehab -Outdoor, In-Home and Private Studio locations -Individual Sessions & Group Cardio sessions available Andrea is a Fitness and Wellness expert and thrives on guiding her clients towards their fitness & nutrition goals. Wellness is a daily way of life for Andrea, influencing her movement commitments, food choices, outlook on life and wholeness as an individual. Her passion for mind/body movement and teaching others about the importance of healthy body awareness has been growing strong for over 20 years. Having experience as a collegiate athlete, Triathlete, youth athletic coach, outdoor boot-camp leader, Private Fitness Trainer, Yoga Instructor, Group Exercise Coach, Meditation Teacher and Recreation Assistant Manager & Fitness Director in the Private Club setting. Andrea enjoys combining her love of teaching and knowledge of fitness in the individualized approach of Personal Training, Group Bootcamps, Outdoor Hiking and Yoga Instruction. Andrea uses her experience and knowledge to create fun, motivating and challenging exercise-programs while incorporating breath work and awareness on posture and alignment. Her training style helps her clients reach their goals, always with a focus on proper movement patterns and core engagement.', 'Fitness Trainer, Yoga Instructor & Wellness Coach at Woodhall Wellness', 'Woodhall Wellness', '[{"company":"Woodhall Wellness","company_id":null,"location":"outdoors, in-home & private studio locations available","positions":[{"description":"Andrea thrives on supporting her clients towards being in the best shape of their life!Balance truly is the key to living a healthy, happy and stress free lifestyle.Andrea commits to helping her clients:•Reach your unique goals•Live more comfortably and energetic•Move confidently in a pain-free bodyWe achieve this through:•Fitness•Nutrition•MindfulnessAndrea works with you to achieve your ideal body and lifestyle by designing a realistic action-plan to fit your specific needs.Fitness Services:•One-on-one fitness •Small group fitness•Senior Corrective exercise•Pre/ Post surgery rehab•Mobility Training•Pre/Post Natal Fitness & Yoga •Functional body awareness•Yoga Instruction & Sports Stretching •Private events (Bachelorette’s/ Birthday’s/ Weddings)In-Home, Outdoors & Private Studio Locations Available","duration":"Jan 2014 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Woodhall Wellness","title":"Fitness Trainer, Yoga Instructor & Wellness Coach"}],"url":""},{"company":"Lost Creek Country Club","company_id":"lost-creek-country-club","location":"United States","positions":[{"description":"-Functional, Mobility Training-Sports Stretch-Senior Corrective Exercise-Youth Athletics -Functional, Mobility Training-Sports Stretch-Senior Corrective Exercise-Youth Athletics","duration":"Jan 2020 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Lost Creek Country Club","title":"Fitness Trainer, Yoga Instructor, Youth Athletics Coach, Meditation Instructor"}],"url":"https://www.linkedin.com/company/lost-creek-country-club"},{"company":"Beachbody","company_id":"beachbody","location":"Virtual","positions":[{"description":"Online coaching and mentoring behavior change through fitness, nutrition and self care. Sales Rep of nutrition supplements and products Online coaching and mentoring behavior change through fitness, nutrition and self care. Sales Rep of nutrition supplements and products","duration":"Jan 2017 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Beachbody","title":"Wellness Coach"}],"url":"https://www.linkedin.com/company/beachbody"},{"company":"Savvi","company_id":"piphany","location":"United States","positions":[{"description":"","duration":"Sep 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Savvi","title":"Brand Partner"}],"url":"https://www.linkedin.com/company/piphany"},{"company":"Beautycounter","company_id":"beautycounter","location":"Virtual","positions":[{"description":"Online consultant advocating for and sharing clean, non-toxic, chemical free beauty products: Skincare & Makeup! Online consultant advocating for and sharing clean, non-toxic, chemical free beauty products: Skincare & Makeup!","duration":"Sep 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Beautycounter","title":"Sales Consultant"}],"url":"https://www.linkedin.com/company/beautycounter"},{"company":"Omni Barton Creek Resort & Spa","company_id":"barton-creek-resort-&-spa","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Jan 2020 Apr 2020 4 months","duration_short":"4 months","end_date":"Apr 2020","start_date":"Jan 2020","subtitle":"Omni Barton Creek Resort & Spa","title":"Fitness Trainer & Yoga Instructor"}],"url":"https://www.linkedin.com/company/barton-creek-resort-&-spa"},{"company":"Santa Lucia Preserve","company_id":"santaluciapreserve","location":null,"positions":[{"description":"Oversee Operations of The Fitness & Recreation Center: Member Services, Facilities Management, Fitness Classes, Children’s Programing, Special Events","duration":"Aug 2019 Oct 2019 3 months","duration_short":"3 months","end_date":"Oct 2019","start_date":"Aug 2019","subtitle":"Santa Lucia Preserve","title":"Interim Fitness Director"},{"description":"Fitness & Recreation Department Member Services, Special Events Planning, Summer Kids Camp Coordinator, Yoga Instructor, Personal Fitness Training, Meditation Teacher, Group Exercise Instructor","duration":"Feb 2017 Aug 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2019","start_date":"Feb 2017","subtitle":"Santa Lucia Preserve","title":"Fitness & Recreation Assistant Manager/ Yoga & Fitness Training"},{"description":"Assistant to Manager, Member Services, Special Events Planning, Summer Kids Camp Coordinator, Yoga Instructor, Personal Fitness Training, Meditation Teacher, Group Exercise Instructor","duration":"Sep 2015 Jan 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2017","start_date":"Sep 2015","subtitle":"Santa Lucia Preserve","title":"Recreation Assistant"},{"description":"Concierge Services: Reservations, Bookings, Member Services","duration":"Feb 2015 Feb 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2016","start_date":"Feb 2015","subtitle":"Santa Lucia Preserve","title":"Member Services Concierge"}],"url":"https://www.linkedin.com/company/santaluciapreserve"},{"company":"The Spa at Pebble Beach Company","company_id":null,"location":"Pebble Beach, CA","positions":[{"description":"","duration":"May 2014 Feb 2015 10 months","duration_short":"10 months","end_date":"Feb 2015","start_date":"May 2014","subtitle":"The Spa at Pebble Beach Company","title":"Wellness Coordinator"}],"url":""},{"company":"Be|Fit - Shanon B. Smith Fitness Team","company_id":null,"location":"San Francisco, CA","positions":[{"description":"•Private, one-on-one training sessions•Train High-Profile Clientele in Pacific Heights, SF•Personalized fitness programs•Designs exercise programs for clients with unique limitations and goalsSpecialties: Strength Training & Cardio, Sport Specific Conditioning, Yoga Instruction & Stretching, along with Pre and Post-Natal Fitness*Co-hosted a week long intensive, luxury, destination, fitness retreat, with the Be|Fit - Shanon B. Smith Fitness Team and Indagare Travel, in Mexico!","duration":"Jun 2011 Dec 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2013","start_date":"Jun 2011","subtitle":"Be|Fit - Shanon B. Smith Fitness Team","title":"Personal Fitness Trainer"}],"url":""},{"company":"Mosaic Financial Partners","company_id":"mosaic-financial-partners","location":"San Francisco, California","positions":[{"description":"Executive Assistant to our Financial Planning Team Executive Assistant to our Financial Planning Team","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Mosaic Financial Partners","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/mosaic-financial-partners"},{"company":"Youth Athletic Coaching","company_id":null,"location":"","positions":[{"description":"-Ski Instructor @ Mt. Rose, Tahoe, CA- coached \'Falcons Race Team\' & \'Rose Buds\' children ages 4-12 years old.-Lacrosse Coach @ Skyline Lacrosse, Piedmont, CA- coached 6-12 year old girls team-Soccer Coach @ SF Youth Sports Academy, SF, CA- coached children ages 2-10 years old.-Gymnastics Coach @ American Gymnastics Club, SF, CA- coached children ages 2-12 years old. -Ski Instructor @ Mt. Rose, Tahoe, CA- coached \'Falcons Race Team\' & \'Rose Buds\' children ages 4-12 years old.-Lacrosse Coach @ Skyline Lacrosse, Piedmont, CA- coached 6-12 year old girls team-Soccer Coach @ SF Youth Sports Academy, SF, CA- coached children ages 2-10 years old.-Gymnastics Coach @ American Gymnastics Club, SF, CA- coached children ages 2-12 years old.","duration":"2002 2011 9 years","duration_short":"9 years","end_date":"2011","start_date":"2002","subtitle":"Youth Athletic Coaching","title":"Youth Athletic Coach (Ski/ Lacrosse/ Soccer/ Gymnastics)"}],"url":""},{"company":"Monarch Integrative Health Center","company_id":null,"location":"San Francisco, CA","positions":[{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Monarch Integrative Health Center","title":"Office Manager/ Acupuncture Clinical Assistant"}],"url":""},{"company":"ALaVie Fitness","company_id":null,"location":"San Francisco, CA","positions":[{"description":"Lead outdoor exercise bootcamps for women Lead outdoor exercise bootcamps for women","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"ALaVie Fitness","title":"Bootcamp Assistant Coach"}],"url":""},{"company":"Schizandra Health Center","company_id":null,"location":"San Francisco, CA","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Schizandra Health Center","title":"Administrative Coordinator & Sales Representative"}],"url":""},{"company":"FitPlus Wellness Program","company_id":null,"location":"San Francisco, CA","positions":[{"description":"Lead Yoga classes (Hatha Yoga/ Restorative Yoga) Lead Yoga classes (Hatha Yoga/ Restorative Yoga)","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"FitPlus Wellness Program","title":"Yoga Instructor"}],"url":""},{"company":"Clinton Reilly Holdings","company_id":"clinton-reilly-holdings","location":"San Francisco","positions":[{"description":"","duration":"Sep 2003 Dec 2005 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2005","start_date":"Sep 2003","subtitle":"Clinton Reilly Holdings","title":"Real Estate Executive Assistant"}],"url":"https://www.linkedin.com/company/clinton-reilly-holdings"}]', '["Alice Dendinger, SPHR “Andrea has been my fitness coach for several months. She is extraordinary in her knowledge, skills, abilities and TALENT. I am a seasoned professional female and really discerning. I can tell you so many \\"little things\\" about Andrea\'s approach that makes her so unique - she \\"gets me\\" for one. She accepts me where I am and motivates me to do better and be better without admonishment or trite phraseology. She slows down or goes fast in a way that mirrors me and then takes my workout to a higher level and pace. She is truly intuitive. In terms of work outs - there is nothing she does not know how to do - this spans stretching, yoga, movement or using weights or a machine. She jumps right on it. Empathy is something she has also mastered. She treats me with respect and spoils me as a client. She sets up and cleans up everything - all I have to do is suit up, show up and work out. I can\'t say enough great things about her, and I look forward to every workout with enthusiasm. Sincerely, Alice Dendinger, SPHR, HR Alchemist”","Rob Meinhardt “I interacted extensively with Andrea when she worked at the Santa Lucia Preserve. She works hard and builds great relationships with people of all ages. She does a great job wearing many hats and building a great community around all manner of fitness and wellness activities. Austin\'s lucky to have her!”"]']### Assistant: The agent's job is to provide personalized nutritional and lifestyle recommendations to clients, and today the user is reaching out to the agent because they need assistance in achieving their fitness and nutrition goals.
### Human: Agent: ['Demming Bass', "Demming Bass has helped more than 40,000 businesses and hundreds of chambers become better marketers while raising millions for economic development organizations and communities across the United States.Named Georgia Trend Magazine’s Top 100 Most Notable Georgians and the Atlanta Business Chronicle's Top 40 Under 40 Most Influential Leaders, Demming is an accomplished and results-oriented business and nonprofit leader and entrepreneur nationally recognized for his extensive branding and marketing communications, strategic planning, public policy, management, leadership development, and business development successes.He is the Founder of New Marketing Makeover where he helps organizations nationwide clarify their message so their marketing works better and their brand engages. As Senior Counsel for POWER 10 Capital Campaign Operations, Demming raises millions of dollars for chambers and economic development organizations across the country and oversees business development operations for NC, SC, and TN. He is also a highly-sought-after national speaker and trainer for Google's Grow With Google program. His career includes 20+ years of management as the Southeast U.S. Regional Development Director for Constant Contact – one of the nation's top SaaS companies – and as a senior executive at four of the nation’s top chambers of commerce (Cary and Raleigh in the Research Triangle of NC, and Gwinnett and Cobb Counties in Metro Atlanta, GA). He is also a former StoryBrand Certified Guide.Some recent regional and national awards he's received include:• Constant Contact's Regional Development Director of the Year for North America• Georgia Trend Magazine’s Top 40 Under 40 Most Influential Leaders in Georgia• N.C State University Alumni Association’s Outstanding Alumni for Public Relations• Recipient of the Best of Show Award for Communications Excellence – the top chamber communications award in the nation – and 40+ national Awards for Communications Excellence from the American Chamber of Commerce Executives (ACCE)He is also an award-winning artist where he has donated or raised more than $40,000 since 2004 for local charities.", 'Senior Counsel, POWER 10 I National Speaker, Grow With Google', 'POWER 10 Capital Campaigns', '[{"company":"POWER 10 Capital Campaigns","company_id":"power-10-capital-campaign-management","industry":"Nonprofit Organization Management","location":"Greater Atlanta Area","positions":[{"description":"As Senior Counsel for POWER 10, I oversee each POWER 10 campaign or other service engagement I lead (e.g. Feasibility Study), and directly interact with the POWER 10 client on a daily or frequent basis. POWER 10 is a leading campaign management company specializing in campaigns to fund: (1) chamber of commerce / economic development programs; and (2) assorted community building and other projects (e.g. public libraries and parks). POWER 10 also provides a variety of other services including Feasibility Studies, Executive Search, and Strategic Planning, among others.","duration":"Nov 2017 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Nov 2017","subtitle":"POWER 10 Capital Campaigns","title":"Senior Counsel"}],"url":"https://www.linkedin.com/company/power-10-capital-campaign-management"},{"company":"Google","company_id":"google","location":"Greater Atlanta Area","positions":[{"description":"As a Google-supported trainer for the Grow With Google program, I conduct presentations and workshops across the United States for Google, Google partners, and at national conferences. If you have an event in mind where a Google presentation would be a good fit, please let me know. Grow with Google is an initiative that draws on Google\'s 20-year history of building products, platforms, and services that help people and businesses grow. Through Grow with Google, we aim to help everyone across America – those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.Since 2011, the Grow With Google team has been on a mission to make it fast, easy, and free for businesses to get online. We’ve traveled to all 50 states where we’ve helped thousands of businesses. But we have more work to do. Only 37% of businesses have claimed a local business listing on a search engine–that’s a lot of missing information. And with 4 out of 5 people using search engines to find local info like business hours and directions, it also means a lot of missed opportunities for local businesses.We\'re here to help small businesses succeed online!","duration":"Sep 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Google","title":"National Grow With Google Speaker"}],"url":"https://www.linkedin.com/company/google"},{"company":"New Marketing Makeover","company_id":"new-marketing-makeover","location":"Greater Atlanta Area","positions":[{"description":"I created New Marketing Makeover to help businesses and nonprofits clarify their brand messaging to boost customer engagement, sales, and profits and become the business or nonprofit in their industry that their audience loves. We believe clear, compelling communication is the secret to the greatest brands. The human mind is attracted to clarity. We provide that clarity and create the key brand messages and marketing collateral you need to increase customer engagement. Visit us at www.newmarketingmakeover.com to start your New Marketing Makeover today.","duration":"Jun 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jun 2017","subtitle":"New Marketing Makeover","title":"CEO"}],"url":"https://www.linkedin.com/company/new-marketing-makeover"},{"company":"Constant Contact","company_id":"constant-contact","location":"Metro Atlanta, Georgia","positions":[{"description":"As Constant Contact\'s Regional Development Director for the Southeast (Georgia, Alabama, Tennessee, Mississippi, North Carolina, South Carolina) I led strategic marketing and business development initiatives between Constant Contact and the SMB community through innovative partnerships with chambers, associations, nonprofits, universities, faith-based communities, small business development centers, and more. I assembled teams of the top marketing and social media minds in local markets to provide SMB leaders relevant, engaging, and practical forums and workshops designed to empower and elevate their integrated customer acquisition and retention marketing strategy (email, social media, and mobile marketing) that results in growing revenue and influence. In less than two years, my team presented more than 600 conferences and workshops reaching more than 17,000 small business owners, chamber and nonprofit executives, making our team the company\'s 2nd highest achieving team in North America.Constant Contact, Inc. is the nation\'s leading technology company focused on Engagement Marketing™. Launched in 1998 and headquartered in Waltham, MA, Constant Contact has more than 650,000 customers worldwide and has been named by The Business Journals as the #3 Best Business Service Brand in the U.S., behind FedEx and UPS.","duration":"Nov 2013 Jul 2017 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jul 2017","start_date":"Nov 2013","subtitle":"Constant Contact","title":"Regional Development Director, Southeast"}],"url":"https://www.linkedin.com/company/constant-contact"},{"company":"Cobb Chamber of Commerce","company_id":"cobb-chamber-of-commerce","location":"","positions":[{"description":"Responsible for supporting the CEO in managing the day-to-day operations and strategic, long-term vision for the 7th largest chamber of commerce in the Southeastern United States. Supported the CEO in managing the 2,700-member, non-profit business advocacy organization with a $4.1 million budget and a staff of 38 employees and 62-member Board of Directors. Specific focus areas included the creation and implementation of a five-year, $7.5 million economic development strategy focused on business retention, attraction and expansion services and other programs and services include networking, business advocacy, and informative seminars for the membership, Leadership Cobb, and Honorary Commanders. Direct management responsibility for the Chamber’s marketing communications and public relations strategies, the development and implementation of its annual legislative agenda and lobbying activities, and execution of its leadership and entrepreneurship initiatives.","duration":"Jan 2011 Jan 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2013","start_date":"Jan 2011","subtitle":"Cobb Chamber of Commerce","title":"Chief Operating Officer"}],"url":"https://www.linkedin.com/company/cobb-chamber-of-commerce"},{"company":"Gwinnett Chamber of Commerce","company_id":"gwinnett-chamber-of-commerce","location":"","positions":[{"description":"As Vice President of Communications and Public Policy, spearheaded the development and implementation of the chamber’s long-term strategic marketing, public relations, and branding plans and a number of high-profile government affairs, community and economic development, leadership and education initiatives for the Southeast’s 6th largest local chamber. Also led a department responsible for more than 30 chamber programs focusing on small business and niche market development, as well as created and launched Partnership Gwinnett, the chamber’s first-ever strategic economic and community development campaign. Managed a $1.3 million budget and eight employees.","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"Gwinnett Chamber of Commerce","title":"VP, Communications and Public Policy"}],"url":"https://www.linkedin.com/company/gwinnett-chamber-of-commerce"},{"company":"Greater Raleigh Chamber of Commerce","company_id":"raleighchamber","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"Managed all marketing communications, media relations, and public affairs initiatives for four chamber departments and the Wake County Economic Development Program. Responsible for the research, planning, creative development, production, and implementation of all public relations, advertising and marketing plans and all publications and collateral (more than 200 a year), including five Web sites. Produced a four-page monthly newsletter featured in The Triangle Business Journal. Managed a staff of five employees.","duration":"Jul 1998 Apr 2005 6 years 10 months","duration_short":"6 years 10 months","end_date":"Apr 2005","start_date":"Jul 1998","subtitle":"Greater Raleigh Chamber of Commerce","title":"Vice President of Communications"}],"url":"https://www.linkedin.com/company/raleighchamber"},{"company":"Cary Chamber of Commerce","company_id":"cary-chamber-of-commerce","location":"Cary, NC","positions":[{"description":"Monitored activities of Cary, Wake County, N.C. General Assembly and U.S. Congressional officials and related agencies. Analyzed legislation of interest to the board of directors and membership. Coordinated activities of the governmental affairs committee and developed strategies to support or oppose pending legislation. Created its first communications dept. and directed and implemented internal and external communications and public relations plans for the chamber. Developed communication strategies and advised staff and board of directors about communications with the media.","duration":"Nov 1995 Jul 1998 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 1998","start_date":"Nov 1995","subtitle":"Cary Chamber of Commerce","title":"Assistant Vice President, Communications and Government Affairs"}],"url":"https://www.linkedin.com/company/cary-chamber-of-commerce"},{"company":"Warner Music Group","company_id":"warner-music-group","location":"Nashville, TN","positions":[{"description":"Worked for the National Publicity Director for Warner Brothers/Reprise promoting label talent including Faith Hill, Travis Tritt, Randy Travis, Little Texas, David Ball and others.","duration":"1994 1994 less than a year","duration_short":"less than a year","end_date":"1994","start_date":"1994","subtitle":"Warner Music Group","title":"Assistant (Intern) to Warner Bros. Records National Publicity Director"}],"url":"https://www.linkedin.com/company/warner-music-group"}]', '["“JEDCO & the Jefferson Chamber of Commerce host a monthly seminar series called Prosper Jefferson and we were need of a dynamic speaker and engaging topic that would drive attendance to our December event (a generally poorly attended month because of the holidays). Demming Bass was the solution! He is a Google expert who joined us to share valuable information about online marketing and storytelling. The event was a great success! Our attendance was excellent (50+) and our attendees were thrilled with the information Demming shared. Feedback was overwhelmingly positive. We heard it was one of the best seminars we\'ve hosted in 2017 and many of attendees asked us to invite more speakers like Demming. I personally found the information Demming shared to be relevant and informative. And the presentation was fun! Demming is charismatic, dynamic and interesting and had an excellent ability to engage the audience and keep the presentation moving throughout a four-hour span. It was such a pleasure to work with Demming and thanks to his presentation, JEDCO and the Jefferson Chamber continue to assert ourselves as leaders in helping small businesses grow and thrive in our region. Everyone (including myself as a marketing and PR manager) was very excited about the seminar. We all learned real-life tips that could be implemented immediately. It was a huge hit. We hope to have more speakers like Demming at our seminars in the future! I would highly recommend Demming to any Chamber or economic development agency looking for a Google speaker to provide great content for local businesses. ”","\\"Demming always exhibited the positivity, persistence and empowerment of a leader in his organization. Even though he had ideas of his own, his open-mindedness to new ideas from his team members inspired everyone to work towards finding new ways of doing things that benefitted everyone. He also made everyone under his direction believe they could do better without putting undue pressure on anyone. The way he communicated with his team, along with the persistence and focus on achieving the goals he put in place for himself and for his team was inspiring for everyone who worked with him. And that is why he was able to take a struggling region in his organization from the 23rd performing territory in North America to the best performing in only 4 years.\\""]'] User: ['John Klein', '25 years in Direct Marketing, specializing in lists and direct marketing consulting. Clients have included General Electric (18 years), American Greetings (8 years), Xerox (8 years), National Church Residences (12 years) and hundreds of smaller firms. Co-Founder and Past President Northeast Ohio Direct Marketing Association. Specialties: Email and Direct Mail Marketing Programs, Direct Marketing Strategy & Consulting, Taguchi advertising optimization. Mission: Helping you find new business through targeted Internet and Direct Mail Marketing. Contact: jklein@jklein.com or phone +1 216-295-0545. Cleveland, OH', 'President, Klein Direct', 'Klein Direct', '[{"company":"Klein Direct","company_id":"klein-direct","industry":"Marketing and Advertising","location":"","positions":[{"description":"","duration":"Dec 2000 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"Dec 2000","subtitle":"Klein Direct","title":"President"}],"url":"https://www.linkedin.com/company/klein-direct"},{"company":"Pontis Group Marketing Agency","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Pontis Group Marketing Agency","title":"Partner"}],"url":""},{"company":"John Klein & Associates, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1972 2000 28 years","duration_short":"28 years","end_date":"2000","start_date":"1972","subtitle":"John Klein & Associates, Inc.","title":"President"}],"url":""}]', '["Laura G. “John was great to work for--a direct communicator and problem solver. He is a very well-seasoned veteran in his line of business and I would recommend him as a professional who can be trusted with managing data and handling the full scope of complex projects.”"]']### Assistant: The agent's job is to conduct direct marketing consulting, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on targeted Internet and Direct Mail Marketing for a client.
### Human: Agent: ['Naomi Miller', 'Innovative, results-oriented product management and marketing professional with experience in identifying and driving initiatives to promote new revenue streams, cost-savings, operational efficiency, and customer satisfaction. Successful delivery of products and programs from concept through execution. Proven ability to effectively lead creative, operational, and technical teams in a cross-functional environment.Specialties: Product Management, Marketing Management, Strategic Planning, Channel Management, Partner Management, Product/Feature Design, Go-To-Market Planning, Primary Research, Business Case Development, Forecasting/Modeling, Data Analysis, Sales Training Development and Delivery, Business Process Development.', 'Product Champion and Marketing Leader', 'U.S. Department of the Treasury', '[{"company":"U.S. Department of the Treasury","company_id":"us-treasury","industry":"Government Administration","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jan 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"U.S. Department of the Treasury","title":"Program Manager, Office of Financial Innovation and Transformation"}],"url":"https://www.linkedin.com/company/us-treasury"},{"company":"USPS","company_id":"usps","location":null,"positions":[{"description":"Led team, piloting new product concepts in an effort to guide product development and refine go-to-market strategy. Managed a team of data analysts, delivering performance reports and analyses to inform existing product/platform strategies.","duration":"Mar 2014 Jan 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2017","start_date":"Mar 2014","subtitle":"USPS","title":"Manager, Product Innovation"},{"description":"Led cross-functional team to develop campaign platform and execute marketing tactics in support of the holiday shipping season. Resulted in a 19% increase in shipping revenue from prior holiday season. Managed Market Research team and $3.5m budget, discriminating on priorities and directing research projects that drove strategic product and pricing decisions.","duration":"Mar 2013 Feb 2014 1 year","duration_short":"1 year","end_date":"Feb 2014","start_date":"Mar 2013","subtitle":"USPS","title":"Manager, Brand Marketing"},{"description":"Evaluated new product concepts and channel/technology partnerships, making recommendations to leadership for new opportunities; Drove performance of existing partner programs valued at over $2b in annual revenue.Developed and presented proposals for services outside of the core product sets of mailing and shipping. Areas of focus included taking the business into the digital arena and identifying roles within the cyber security ecosystem.","duration":"Jun 2010 Feb 2013 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2013","start_date":"Jun 2010","subtitle":"USPS","title":"Manager, Product Management"}],"url":"https://www.linkedin.com/company/usps"},{"company":"Deloitte","company_id":"deloitte","location":"","positions":[{"description":"Led team of DOD consultants in vetting and prioritizing requirements for electronic health record (EHR) development.","duration":"Mar 2010 Jun 2010 4 months","duration_short":"4 months","end_date":"Jun 2010","start_date":"Mar 2010","subtitle":"Deloitte","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/deloitte"},{"company":"(Self-Employed)","company_id":null,"location":"","positions":[{"description":"Consulting practice specializing in product strategy and program management. • Completed market analysis and operational impact assessment for mobile payment service; • Provided program management for HR consulting team, delivering development plan for non-profit; and • Collaborated on strategic plan for non-profit that provides housing and career services for the homeless.","duration":"Sep 2009 Feb 2010 6 months","duration_short":"6 months","end_date":"Feb 2010","start_date":"Sep 2009","subtitle":"(Self-Employed)","title":"Independent Consultant"}],"url":""},{"company":"Chevy Chase Bank (now Capital One)","company_id":"capital-one","location":"","positions":[{"description":"Designed and managed key initiatives in the online and mobile channels to support over 500,000 consumers.","duration":"Jun 2008 Aug 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2009","start_date":"Jun 2008","subtitle":"Chevy Chase Bank (now Capital One)","title":"Product Management, Online Banking"}],"url":"https://www.linkedin.com/company/capital-one"},{"company":"Sprint Nextel Corporation","company_id":"sprint","location":"","positions":[{"description":"Managed team of product managers and a product line representing over $500m in annual revenue. Responsibilities included launch of new services as well as lifecycle management of legacy services.","duration":"Jul 2002 Mar 2008 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2008","start_date":"Jul 2002","subtitle":"Sprint Nextel Corporation","title":"Group Manager, Messaging Services"}],"url":"https://www.linkedin.com/company/sprint"},{"company":"Winstar Communications","company_id":"winstar-communications","location":"","positions":[{"description":"Responsible for the life cycle management of strategic telephony and data products supporting small- to mid-sized businesses (SMB).","duration":"Mar 1998 Apr 2001 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2001","start_date":"Mar 1998","subtitle":"Winstar Communications","title":"Senior Manager, Product Marketing"}],"url":"https://www.linkedin.com/company/winstar-communications"}]', '["“Naomi is a finder and implementer of creative solutions, with the ability to stay focused and achieve her business objectives. She is also a great co-worker and easy to get along with.”","“Naomi was my group\'s key point of contact at Sprint Nextel. Singlepoint\'s technology was an integral part of Sprint Nextel\'s messaging platform, consequently we dealt with a wide range of groups. Naomi did an exceptional job of helping us navigate through the organization and provided us with the necessary support to deliver on our committments and deliver valued services to Sprint Nextel\'s messaging subscribers. I found Naomi to be friendly, articulate and a great person to work with and would recommend her to anyone looking for great product marketing skills.”"]'] User: ['Jessyca Luxenberg', 'Experienced Digital Media Buyer with a demonstrated history of working in the marketing and advertising industry. Skilled in Microsoft Office, Teamwork, Leadership, and Marketing. Strong marketing professional with a Bachelor of Science (BS) focused in Business Administration and Management, Marketing Management from California Polytechnic State University-San Luis Obispo.', 'Media Professional', 'Alamitos Associates', '[{"company":"Alamitos Associates","company_id":null,"location":"Long Beach, California, United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Alamitos Associates","title":"Financial Controller"}],"url":""},{"company":"Initiative","company_id":"initiative","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jun 2019 Jan 2020 8 months","duration_short":"8 months","end_date":"Jan 2020","start_date":"Jun 2019","subtitle":"Initiative","title":"Negotiator, Digital Partnerships"}],"url":"https://www.linkedin.com/company/initiative"},{"company":"Starcom","company_id":"starcom1","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Dec 2017 May 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2019","start_date":"Dec 2017","subtitle":"Starcom","title":"Media Associate"}],"url":"https://www.linkedin.com/company/starcom1"},{"company":"Revolution Media","company_id":"revolution-media","location":"","positions":[{"description":"","duration":"Feb 2017 Nov 2017 10 months","duration_short":"10 months","end_date":"Nov 2017","start_date":"Feb 2017","subtitle":"Revolution Media","title":"Assistant Media Buyer"}],"url":"https://www.linkedin.com/company/revolution-media"},{"company":"Bullpen Integrated Marketing","company_id":"bullpen-integrated-marketing","location":"Encino, CA","positions":[{"description":"","duration":"Jul 2016 Sep 2016 3 months","duration_short":"3 months","end_date":"Sep 2016","start_date":"Jul 2016","subtitle":"Bullpen Integrated Marketing","title":"Creative Admin Assistant"}],"url":"https://www.linkedin.com/company/bullpen-integrated-marketing"},{"company":"StudioGood","company_id":"studiogood","location":"San Luis Obispo, California Area","positions":[{"description":"Conducted research related to current and potential clients.Compiled and presented metrics from both Google and Facebook.Participated in brainstorming and built out concepts generated in brainstorming sessions.Completed weekly site audits to ensure client sites were functioning properly.Generated content for client blog posts and published said posts. Conducted research related to current and potential clients.Compiled and presented metrics from both Google and Facebook.Participated in brainstorming and built out concepts generated in brainstorming sessions.Completed weekly site audits to ensure client sites were functioning properly.Generated content for client blog posts and published said posts.","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"StudioGood","title":"Digital Account Intern"}],"url":"https://www.linkedin.com/company/studiogood"},{"company":"Bullpen Integrated Marketing","company_id":"bullpen-integrated-marketing","location":"","positions":[{"description":"Conducted and presented research regarding social media advertising and current popular culture trendsCompleted various tasks in preparation for commercial production, and all other projects the creative team needed assistance withServed as PA during production Conducted and presented research regarding social media advertising and current popular culture trendsCompleted various tasks in preparation for commercial production, and all other projects the creative team needed assistance withServed as PA during production","duration":"Aug 2015 Aug 2015 1 month","duration_short":"1 month","end_date":"Aug 2015","start_date":"Aug 2015","subtitle":"Bullpen Integrated Marketing","title":"Internship"}],"url":"https://www.linkedin.com/company/bullpen-integrated-marketing"},{"company":"Greg Morris Cards","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Created content for website and new logo for ebay site. Compiled lists of resources (card shops) and facilitated purchases of said resources. Created content for website and new logo for ebay site. Compiled lists of resources (card shops) and facilitated purchases of said resources.","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"Greg Morris Cards","title":"Marketing and Public Relations Intern"}],"url":""},{"company":"Engle and Murphy","company_id":null,"location":"Long Beach, CA","positions":[{"description":"Researched for and developed a marketing plan for the Arizona Golf Resort and Convention Center in Mesa, Arizona. Presented research, SWOT analysis, and recommendations for improvement with their current marketing team and facility. Contributed in weekly status meetings. Attended and assisted facilitating meetings with clients and production companies with the goal of picking the correct company to produce a commercial for said client. Researched for and developed a marketing plan for the Arizona Golf Resort and Convention Center in Mesa, Arizona. Presented research, SWOT analysis, and recommendations for improvement with their current marketing team and facility. Contributed in weekly status meetings. Attended and assisted facilitating meetings with clients and production companies with the goal of picking the correct company to produce a commercial for said client.","duration":"Jun 2014 Aug 2014 3 months","duration_short":"3 months","end_date":"Aug 2014","start_date":"Jun 2014","subtitle":"Engle and Murphy","title":"Marketing Intern"}],"url":""},{"company":"Alamitos Associates","company_id":null,"location":"","positions":[{"description":"Headed the marketing campaign for a new restaurant LA Chicken Cafe. Designed apparel, flyers, promotions, punch cards, mailers, and other promotional items. Designed flyers for other properties owned by Alamitos Associates. Maintained all social media and craigslist ads for both the restaurant and the other properties. Performed other \'housekeeping\' tasks as needed, i.e. ordering materials for tenant improvements, checking collection receipts, stuffing mailers. Headed the marketing campaign for a new restaurant LA Chicken Cafe. Designed apparel, flyers, promotions, punch cards, mailers, and other promotional items. Designed flyers for other properties owned by Alamitos Associates. Maintained all social media and craigslist ads for both the restaurant and the other properties. Performed other \'housekeeping\' tasks as needed, i.e. ordering materials for tenant improvements, checking collection receipts, stuffing mailers.","duration":"Jun 2013 Sep 2013 4 months","duration_short":"4 months","end_date":"Sep 2013","start_date":"Jun 2013","subtitle":"Alamitos Associates","title":"Marketing Associate"}],"url":""},{"company":"Coastal Dermatology","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2011 Sep 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2012","start_date":"Jun 2011","subtitle":"Coastal Dermatology","title":"Multi-purpose Assistant"}],"url":""}]', '["Mathew Luxenberg “Jessyca has worked for me at Coastal Dermatology. She is a highly motivated and goal oriented employee, always ready to help where help is needed. A positive \\"can do\\" attitude permeates her being. I would definitely recommend Jessyca for any marketing/advertising/public relations position.”","Andie Rindal “Jessyca joined our team at StudioGood as a digital account intern last quarter. Jessyca\'s \\"can-do\\" attitude was always appreciated. She worked on a number of deliverables during her time here and always provided us with great work. Surely an asset to any team she joins - I highly recommend Jessyca!”"]']### Assistant: The agent's job is to drive initiatives to promote new revenue streams and operational efficiency, and today, the agent is reaching out to the user because they need to discuss potential digital media buying opportunities for their company.
### Human: Agent: ['James Bartram', 'Experienced Senior Supplier Quality Manager with a demonstrated history of working in the aviation and aerospace industry. Skilled in Value Stream Mapping, Airworthiness, and Quality Management. Strong project management professional with a Bachelor of Science (BS) focused in Professional Aeronautics with Minor in Aviation Safety from Embry-Riddle Aeronautical University.', 'Senior Quality Engineer at Eaton', 'Eaton', '[{"company":"Eaton","company_id":"eaton","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"Kings Mountain, North Carolina, United States","positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Eaton","title":"Senior Quality Engineer"}],"url":"https://www.linkedin.com/company/eaton"},{"company":"North Carolina","company_id":null,"location":"","positions":[{"description":"Supplier Quality Manager supporting outside service suppliers for aerospace and aero-derivative companies. Investigate non-conformances to determine root cause and drive corrective actions. Assist in developing processes for new product introductions, tracking projects from development to full ramp production cycles. Monitor first time yield (FTY) to highlight trends and implement controls to ensure yield remains high. Skilled in process optimization to improve throughput of products, meeting demanding delivery schedules. Open to new opportunities.","duration":"Jul 2020 Feb 2021 8 months","duration_short":"8 months","end_date":"Feb 2021","start_date":"Jul 2020","subtitle":"North Carolina","title":"Senior Supplier Quality Manager"}],"url":""},{"company":"GE Aviation","company_id":"geaviation","location":null,"positions":[{"description":"Support 10+ Northeast US based thermal spray coating companies remotely who perform work for GE Aviation. Led PFMEA events, audits, and RCCA activities. Managed over 10 NPI projects simultaneously with diverse team including sourcing, suppliers, design & material engineering groups. Presented key projects to executive team bi-monthly. Influenced design changes to products to optimize productivity and realize cost savings.","duration":"Jun 2018 Jul 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2020","start_date":"Jun 2018","subtitle":"GE Aviation","title":"Senior SQE Manager - Production Coatings"},{"description":"Managed and built relationships with over 60 suppliers. Reduced touch time on supplier scorecards from 300 to 3 hours. Increased FTY from 80 to 93% while reducing non-conformances from 800 to 266 (67% reduction). Participated in LEAN events and implemented changes to improve yield and throughput.","duration":"Oct 2010 Jun 2018 7 years 9 months","duration_short":"7 years 9 months","end_date":"Jun 2018","start_date":"Oct 2010","subtitle":"GE Aviation","title":"Lead Supplier Quality Manager"},{"description":"Worked in self directed workforce, assembling jet engines. Collaborated with team members to ensure cycle time, quality, and safety metrics were met. Coached and mentored other technicians. Process/product owner responsible for authoring/publishing work instructions. Audited planning for part-to-print reviews","duration":"Jan 2005 Oct 2010 5 years 10 months","duration_short":"5 years 10 months","end_date":"Oct 2010","start_date":"Jan 2005","subtitle":"GE Aviation","title":"Assembly Technician"}],"url":"https://www.linkedin.com/company/geaviation"},{"company":"AirTran Airways","company_id":"airtran-airways","location":"","positions":[{"description":"Responsible for servicing Boeing aircraft (717, 737). Applied knowledge of BR715, CFM56-7, and JT8 engines to troubleshoot issues and maintain compliance to airworthiness standards","duration":"Jan 2002 Jan 2005 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2005","start_date":"Jan 2002","subtitle":"AirTran Airways","title":"A&P Mechanic"}],"url":"https://www.linkedin.com/company/airtran-airways"}]', '["“I have worked with James since 2017 and then directly managed him from 2018-2020. James had responsibility for over 12 coating suppliers. Responsibilities at these suppliers consisted of new product introduction, technical guidance on complex issues, root cause corrective action, driving quality culture with the supply base, and working with design for design for manufacturability for both NPI and hardware in production. James had to manage multiple projects at a time and results spoke for themselves. James is excellent at building relationships with suppliers and within organizations within the company. He used his network to bring together the appropriate team to solve the problem. James took it upon himself to present solutions vs. only problems. He would lead implementation of the solution even if outside his core responsibilities. James is a team player willing to dive into any issue at hand. He also sought out opportunities for learning and to challenge himself. I would highly recommend James!”","“I worked with James at GE Aviation closely from 2018 to 2020. James has deep experience in manufacturing, quality, compliance, and continuous process improvement. James provided support to various thermal spray suppliers in the Northeast as both a GE Aviation special process certifying agent, and a product quality engineer. He has demonstrated an ability to form and maintain positive professional relationships at all levels GE and supplier organizations. He consistently has demonstrated growth mind attributes and is able to both influence and change his own mind when making data driven decisions. For example, when confronted with the need to change supplier specifications, James often took it upon himself to draft proposed changes and collaborate his way through the appropriate organizational channels to complete the changes. He does not hesitate to step outside of traditional organizational boundaries when pursuing improvements. I highly recommend James for any future career opportunities and am happy to make myself available to discuss further.”"]'] User: ['Mark Langley', 'Experienced Owner with a demonstrated history of working in the military industry. Skilled in Intelligence Analysis, Intelligence, Readiness, Operational Planning, and Tactics. Strong business development professional with a Business Aviation Managment focused in Business, Management, Marketing, and Related Support Services from Auburn University at Montgomery and Troy University Montgomery.', 'Business Aviation Managment at Auburn University at Montgomery and Troy University Montgomery', "Kimble's Aviation Logistical Services Inc", '[{"company":"Kimble\'s Aviation Logistical Services Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2014 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Jan 2014","subtitle":"Kimble\'s Aviation Logistical Services Inc","title":"President/CEO"}],"url":""},{"company":"Langley & Associates Group, L.L.C.","company_id":null,"location":"","positions":[{"description":"Business Strategy & Development/Building Partnerships(Mediation, Arbitration, Negotiation) Business Strategy & Development/Building Partnerships(Mediation, Arbitration, Negotiation)","duration":"Feb 2010 - Present 11 years 11 months","duration_short":"11 years 11 months","end_date":"Present","start_date":"Feb 2010","subtitle":"Langley & Associates Group, L.L.C.","title":"Owner/President"}],"url":""},{"company":"Port-A-Cool LLC","company_id":"port-a-cool-llc","location":"","positions":[{"description":"Civil Aviation, US and Foreign military sales Civil Aviation, US and Foreign military sales","duration":"Aug 2013 Jun 2014 11 months","duration_short":"11 months","end_date":"Jun 2014","start_date":"Aug 2013","subtitle":"Port-A-Cool LLC","title":"Director of Government Sales"}],"url":"https://www.linkedin.com/company/port-a-cool-llc"},{"company":"USAF/ANG Maxwell AFB, AL","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2009 Nov 2011 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2011","start_date":"Oct 2009","subtitle":"USAF/ANG Maxwell AFB, AL","title":"ANG Liaison to Air University"}],"url":""},{"company":"Air National Guard","company_id":null,"location":"Maxwell AFB, Montgomery AL","positions":[{"description":"Advised Air University Leadership on Total Force issues and the Air National Guard. Coordinates with and advises the National Guard Bureau and the States Adjutant General on professional development of Officers and Non-Commissioned Officers. Lectures on “Total Force Integration”, “Militia Heritage”, and “Leadership Perspective” to over 6,000 US and International military students annually. Negotiated the co-location of the Academy of Military Science with Officer Training at Maxwell AFB, Alabama along with the expansion of the Non-Commissioned officer school at McGee-Tyson, ANGB Tennessee.","duration":"Apr 2004 Dec 2009 5 years 9 months","duration_short":"5 years 9 months","end_date":"Dec 2009","start_date":"Apr 2004","subtitle":"Air National Guard","title":"Director of Air National Guard Affairs"}],"url":""},{"company":"201st, District of Columbia Air National Guard","company_id":null,"location":"Andrews AFB, MD","positions":[{"description":"Served in every capacity from line pilot to Commander over a fourteen year period. Managed 130 part-time and full-time employees comprised of state and federal civilians, military title 10/32 and contractors. Coordinated and negotiated directly with union officials for the federal employees. Direct daily contact with The White House, Congress and Senate representatives. Member/Government Representative to the Gulfstream Aerospace Customer Advisory Board Commander, Director of Operations, Assistant Director Operations, Evaluator Pilot on Lear-35,Boeing- 727,Gulfstream- 100 and Boeing 737, Director of Training, Director of Safety, Director of Air Crew Scheduling","duration":"Sep 1990 Nov 2009 19 years 3 months","duration_short":"19 years 3 months","end_date":"Nov 2009","start_date":"Sep 1990","subtitle":"201st, District of Columbia Air National Guard","title":"Commander"}],"url":""}]', '["Mike Turner “Character, Honesty and Heart. Can anyone ask for more? Mark Langley possesses them ALL!”","Donald Felch “Mark is a strategic thinker with a firm grasp on execution: he sets stretch goals, clearly sees both milestones and potential roadblocks and moves out! While assigned to advise a subordinate center, I continually sought Mark out when I needed to choose a way-ahead. I would follow his lead again today, tomorrow or next year!”"]']### Assistant: The agent's job is to manage supplier quality and drive corrective actions in the aviation industry. Today, the user is reaching out to the agent because they need assistance in developing partnerships and building business strategies for their aviation logistical services company.
### Human: Agent: ['Mary R. Allred, CEBS, SPHR, SHRM-SCP', 'Human Resources professional with 20+ years experience working with corporations on HR policies, benefit packages and payroll processes. My main focus is to ensure employment law and company policy compliance is met as well as offering compensation levels and benefit packages that stay within budgeting criteria and help to retain and attract employees.', 'Director - Compensation and Benefits at Old Dominion Freight Line', 'Old Dominion Freight Line', '[{"company":"Old Dominion Freight Line","company_id":"old-dominion-freight-line","industry":"Truck Transportation","location":"Thomasville, North Carolina, United States","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Old Dominion Freight Line","title":"Director - Compensation and Benefits"}],"url":"https://www.linkedin.com/company/old-dominion-freight-line"},{"company":"Epes Transport System, LLC","company_id":"epes-transport-system-llc","location":null,"positions":[{"description":"","duration":"Aug 2019 Jun 2020 11 months","duration_short":"11 months","end_date":"Jun 2020","start_date":"Aug 2019","subtitle":"Epes Transport System, LLC","title":"VP of Compensation & Benefits"},{"description":"","duration":"Jan 2013 Aug 2019 6 years 8 months","duration_short":"6 years 8 months","end_date":"Aug 2019","start_date":"Jan 2013","subtitle":"Epes Transport System, LLC","title":"Director of Benefits"}],"url":"https://www.linkedin.com/company/epes-transport-system-llc"},{"company":"Epes Carriers, Inc.","company_id":"epes-carriers-inc.","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"","duration":"Jun 2006 Jan 2013 6 years 8 months","duration_short":"6 years 8 months","end_date":"Jan 2013","start_date":"Jun 2006","subtitle":"Epes Carriers, Inc.","title":"Corporate HR & Benefits Manager"}],"url":"https://www.linkedin.com/company/epes-carriers-inc."},{"company":"Benefits Group","company_id":"benefits-group","location":"","positions":[{"description":"","duration":"Jan 2002 Jun 2006 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jun 2006","start_date":"Jan 2002","subtitle":"Benefits Group","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/benefits-group"},{"company":"North Carolina Plastics, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2001 Jan 2002 11 months","duration_short":"11 months","end_date":"Jan 2002","start_date":"Mar 2001","subtitle":"North Carolina Plastics, Inc.","title":"Human Resources Manager"}],"url":""},{"company":"Industrial Truck Sales & Service, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1997 Mar 2001 3 years 10 months","duration_short":"3 years 10 months","end_date":"Mar 2001","start_date":"Jun 1997","subtitle":"Industrial Truck Sales & Service, Inc.","title":"Director of Human Resources"}],"url":""}]', '["Dee Dee S. Cox, SPHR “I would certainly recommend Mary in any job or function. Mary is a true professional in every sense of the word. She is detail oriented, people oriented and a team player. She gets the job done and is willing to take on more. Mary works exceptionally well with a variety of people while building and maintaining relations. She manages, time, people and projects well.”","Richard Jones “As a Marketing Analyst, Mary was detail-oriented and highly organized. She had a strong understanding of the insurance markets and maintained good relationships with all of our carrier representatives. Mary’s analysis was insightful, accurate, and impactful. She was responsible for developing strategic recommendations that saved our clients significant money. I highly recommend Mary as she is a pleasure to work with and would be a tremendous asset in any organization.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to handle human resources policies and benefit packages, and today, the agent is reaching out to the user because they need to discuss potential mortgage lending options for the user's residential property.
### Human: Agent: ['Lauren Vechinski', 'Motivated sales professional with 14+ years of experience. Proven self-starter with excellent operational, event planning, and communication skills. Strengths include multi-tasking, attention to detail, personal relations and customer service.', 'Operational Leader ✪ Passionate Problem-Solver ✪ Customer Focused ✪ Revenue Driver ✪ Strategic Thinker ✪ Culture Advocate ✪ Relationship Builder', 'Harcourt Industrial, Inc.', '[{"company":"Harcourt Industrial, Inc.","company_id":"theharcourt","industry":"Industrial Machinery Manufacturing","location":"Madison Heights, Michigan, United States","positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Harcourt Industrial, Inc.","title":"Sales Support Team Lead"}],"url":"https://www.linkedin.com/company/theharcourt"},{"company":"PaperTech","company_id":"pressed-paperboard-tech","location":"Bingham Farms, MI","positions":[{"description":"-Provide fast and accurate service to the PPT customer base. Establish, develop, and maintain personal relationships with customers to gain trust and commitment and manage customer expectations. Obtain orders, satisfy the customer requests as best as possible, internally enter the order, and make every effort to deliver the order on time. Communicate customer requirements, order concerns, potential issues, and other needs to all members of the PPT team, including Sales, Manufacturing, Engineering, Shipping, and other PPT staff as required. Continually follow up with customers to ensure needs and expectations are being met or exceeded. Process customer orders, confirm details of the purchase order are correct, and provide an order acknowledgement to the customer. Maintain a “tracking board” of all order ship dates to ensure orders are being shipped on the appropriate date to reach the customer and coordinate with the PPT S/R team to not overschedule on any given day.-Be knowledgeable of sales policies and applicable charges to ensure customers are invoiced appropriately. Prepare additional export documentation for international orders.-Manage inventory at regional warehouses. Have an intimate knowledge of customer product use (either through customer forecasts or sales history) to accurately build warehouse trucks to send additional product as needed and in a timely fashion. Execute month-end inventory reports.-Maintain close communication with shipping brokers and communicate extensively regarding current shipments, upcoming shipments, and customer needs. Advocate for the customer and PPT’s best interests. As trucking capacity grows smaller, work with the shipping department to make sure we are utilizing the best carrier for the individual lanes and consistently strive to have orders delivered on-time without issues. Internally track and monitor freight spend on accounts where shipping charges are built into customer pricing and report as needed.","duration":"Dec 2016 Aug 2021 4 years 9 months","duration_short":"4 years 9 months","end_date":"Aug 2021","start_date":"Dec 2016","subtitle":"PaperTech","title":"Customer Service Manager"}],"url":"https://www.linkedin.com/company/pressed-paperboard-tech"},{"company":"Private Lessons","company_id":"private-lessons","location":"Southeastern Metro Detroit","positions":[{"description":"Highly qualified musician, currently teaching private lessons to students in 6th-12th grade.Freelance oboist always looking for opportunities to play with chamber ensembles for various local events, or to play with any community groups! Past performances have been with the Warren Concert Band, the Rochester College Band, and the Detroit Metropolitan Chorale. Highly qualified musician, currently teaching private lessons to students in 6th-12th grade.Freelance oboist always looking for opportunities to play with chamber ensembles for various local events, or to play with any community groups! Past performances have been with the Warren Concert Band, the Rochester College Band, and the Detroit Metropolitan Chorale.","duration":"Apr 2008 Aug 2021 13 years 5 months","duration_short":"13 years 5 months","end_date":"Aug 2021","start_date":"Apr 2008","subtitle":"Private Lessons","title":"Private Lesson Instructor, Freelance Musician"}],"url":"https://www.linkedin.com/company/private-lessons"},{"company":"Bath and Body Works","company_id":null,"location":"Southeastern Metro Detroit","positions":[{"description":"Part of an award-winning sales team at a company dedicated to achieving the total customer experience by getting to know each individual on a personal level. Temporarily promoted to Sales Leader from August 2010-October 2010. Part of an award-winning sales team at a company dedicated to achieving the total customer experience by getting to know each individual on a personal level. Temporarily promoted to Sales Leader from August 2010-October 2010.","duration":"May 2006 Dec 2017 11 years 8 months","duration_short":"11 years 8 months","end_date":"Dec 2017","start_date":"May 2006","subtitle":"Bath and Body Works","title":"Sales Associate"}],"url":""},{"company":"Luck\'s Music Library","company_id":null,"location":"Madison Heights, Michigan","positions":[{"description":"Responsibilities include:-Maintaining a close relationship and provide exceptional customer service to established customers and assist new customers. Customers include members of both professional orchestral organizations and educational institutions, as well as freelance musicians and music dealers-Assist in the vendor purchasing of our educational titles-Edit music as necessary (add bar numbers, correct any errata, etc.)-Write composer biographies for our website, www.lucksmusic.com-Create Luck\'s catalogs for specific State Music Lists, to be featured at tradeshows and conventionsAdditional job aspects include the position of Submissions Manager for Tempo Press, a company affiliate who publishes music for the school orchestra:-Keeping close, constant communication with current composers and arrangers-Maintain a database of entries from individuals seeking to have their music considered for publication-Assist in the process of taking an accepted submission and preparing it to be featured as a new issue","duration":"Oct 2010 Dec 2016 6 years 3 months","duration_short":"6 years 3 months","end_date":"Dec 2016","start_date":"Oct 2010","subtitle":"Luck\'s Music Library","title":"Sales Representative"}],"url":""},{"company":"The Brooksie Way 1/2 Marathon","company_id":null,"location":"Rochester, MI","positions":[{"description":"Responsible for booking bands and entertainers for the race course, as well as execute all logistical operations in terms of planning, location placement, and communication. Responsible for booking bands and entertainers for the race course, as well as execute all logistical operations in terms of planning, location placement, and communication.","duration":"May 2012 May 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2015","start_date":"May 2012","subtitle":"The Brooksie Way 1/2 Marathon","title":"Course Entertainment Coordinator"}],"url":""},{"company":"Eastern Michigan University","company_id":"eastern-michigan-university","location":"Ypsilanti, MI","positions":[{"description":"Assist Band Administrator and Directors with strategic planning, organization, and execution of all major band department functions, including several events geared toward recruitment for University purposes. Assist Band Administrator and Directors with strategic planning, organization, and execution of all major band department functions, including several events geared toward recruitment for University purposes.","duration":"Jan 2008 Dec 2009 2 years","duration_short":"2 years","end_date":"Dec 2009","start_date":"Jan 2008","subtitle":"Eastern Michigan University","title":"Undergraduate Band Secretary"}],"url":"https://www.linkedin.com/company/eastern-michigan-university"}]', '["Susan Ayres “Lauren is an extremely competent Customer Service Manager. Her communications are clear and professional; her follow through is exceptional. I enjoyed working with her very much. She has a pro-active approach with both customers and internal team members. Lauren provides customers with realistic expectations and works diligently to accommodate their unexpected needs. She recognizes potential service or delivery issues early on and mobilizes the team to address the issue at hand (and prevent future problems.) As our self-appointed Director of Fun Lauren has improved the morale among all team members. As she completes her MBA she is ready for the next chapter in her career progression. ”","David Schillim, MBA “Lauren is an outstanding person to work with, and always advocates for the customer\'s best interest. In the past year I have had many times where Lauren has brought up outside of the box ideas to benefit both sides of the customer/vendor partnership. Lauren is honest, and relays information quickly and reliably. I highly recommend Lauren\'s skill set in customer service, and her business mindset. ”"]'] User: ['Jacob Svoboda', 'Specialties: Blue Beam, Microsoft Office, Primavera, Timberline, Communication Skills, Quality Control, Reading Drawings, CAD, Tracking Materials and Long Lead Items', 'Senior Project Manager at Commonwealth Electric Company of the Midwest', 'Commonwealth Electric Company of the Midwest', '[{"company":"Commonwealth Electric Company of the Midwest","company_id":"commonwealth-electric-company-of-the-midwest","industry":"Construction","location":null,"positions":[{"description":"• Assisted in creation and management of the yearly budget• Assisted in the hiring and managing of all field and office staff• Delegated duties and projects to continue building and developing the office• Made decisions on what projects to bid and what work fit the company identity• Continued previous Project Manager duties","duration":"May 2018 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2018","subtitle":"Commonwealth Electric Company of the Midwest","title":"Senior Project Manager"},{"description":"• Estimated and managed electrical, fire alarm, temperature controls, data, and fiber optic system projects for hospitals, medical offices, schools, industrial and manufacturing facilities• Projected all manpower for projects• Met with owners and other contractors for project budgets and awards• Built relationships with a wide verity of customers• Respond to after-hour emergency service calls and customer needs• Created and managed project budgets","duration":"Jun 2015 May 2018 3 years","duration_short":"3 years","end_date":"May 2018","start_date":"Jun 2015","subtitle":"Commonwealth Electric Company of the Midwest","title":"Project Manager"}],"url":"https://www.linkedin.com/company/commonwealth-electric-company-of-the-midwest"},{"company":"Encore Electric","company_id":"encore-electric","location":null,"positions":[{"description":"• Created Method of Procedures (MOP) for electrical work.• Created and Reviewed Budget with project team• Wrote change estimates for changes in contract scope of work• Tracked cost and changes to the contract• Assisted Project Manager with monthly Cost to Complete process• Continued previous duties as Field Engineer• Estimated projects up to $900,000","duration":"Oct 2013 Jun 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2015","start_date":"Oct 2013","subtitle":"Encore Electric","title":"Project Engineer"},{"description":"• Worked on military buildings and a justice center with budgets up to $20 million• Assisted with the execution of Government Contracts• Assisted with estimates and quantity take-off, solicited and reviewed quotes from vendors and subcontractors on project up to $50 million• Wrote contracts and purchase orders• Created production tracking sheets• Tracked long lead items• Inspected work quality and compliance• Created Activity Hazard Analysis and Integrated Work Plans• Created submittal packages","duration":"Aug 2010 Oct 2013 3 years 3 months","duration_short":"3 years 3 months","end_date":"Oct 2013","start_date":"Aug 2010","subtitle":"Encore Electric","title":"Field Engineer"}],"url":"https://www.linkedin.com/company/encore-electric"},{"company":"Glass Edge","company_id":null,"location":"","positions":[{"description":"* Took field measurements for fabrication* Created frame fabrication drawings and material cut sheets* Researched and proposed new products to use on projects* Wrote purchase orders* Read construction drawings* Managed projects up to $30,000* Assisted Project Manager on projects up to $600,000 * Took field measurements for fabrication* Created frame fabrication drawings and material cut sheets* Researched and proposed new products to use on projects* Wrote purchase orders* Read construction drawings* Managed projects up to $30,000* Assisted Project Manager on projects up to $600,000","duration":"Mar 2010 Jun 2010 4 months","duration_short":"4 months","end_date":"Jun 2010","start_date":"Mar 2010","subtitle":"Glass Edge","title":"Project Manager Intern"}],"url":""},{"company":"Durotech LP","company_id":null,"location":"","positions":[{"description":"* Assisted Superintendent on a flex school* Assisted Project Engineer * Logged daily activities * Read/updated plans* Inspected safety and quality* Filed project documents* Used Timberline Software* Assisted with on-site schedule updates* Wrote purchase orders * Assisted Superintendent on a flex school* Assisted Project Engineer * Logged daily activities * Read/updated plans* Inspected safety and quality* Filed project documents* Used Timberline Software* Assisted with on-site schedule updates* Wrote purchase orders","duration":"May 2008 Aug 2008 4 months","duration_short":"4 months","end_date":"Aug 2008","start_date":"May 2008","subtitle":"Durotech LP","title":"Field Operations Support"}],"url":""},{"company":"Sampson Construction","company_id":null,"location":"","positions":[{"description":"* Assisted Project Manager on a middle school* Prepared and created ownership manuals * Assisted office personnel* Wrote RFI’s, RFP’s, and COR’s* Read/updated plans* Filed project documents* Used Primavera Software* Created weekly meeting agenda * Assisted Project Manager on a middle school* Prepared and created ownership manuals * Assisted office personnel* Wrote RFI’s, RFP’s, and COR’s* Read/updated plans* Filed project documents* Used Primavera Software* Created weekly meeting agenda","duration":"Mar 2007 May 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2008","start_date":"Mar 2007","subtitle":"Sampson Construction","title":"Intern"}],"url":""}]', '["Chad Juranek “Jacob is an outstanding worker and has an amiable personality. Jacob and I were members of Delta Upsilon Fraternity. He was able to show his leadership ability as house manager and through several other leadership roles. He related well with others and as a result had a proven track record delegating tasks and completing projects. His main priority was always school. This was very impressive considering how many different things he was involved in. Overall, Jacob is always working to do the best job possible and enjoy his time doing it.”","Easy Foster, RTSBA, AIC, CPC, LEED AP “Jacob was a detail oriented go getter that never left a task on the table. I really enjoyed having Jacob on our team and would recommend him to anyone.”"]']### Assistant: The agent's job is to provide exceptional customer service and manage customer expectations, today the user is reaching out to the agent because they need assistance with estimating and managing electrical projects for a construction company.
### Human: Agent: ['Gary Stuart', 'Having worked in the healing arts for over 30 years, I have facilitated over 16,000 Family Constellations helping thousands of Constellation workshop attendees. My experience has put me on the cutting edge, applying my technique to expand consciousness and resolve lifelong challenges, stagnation, and breaking negative family patterns. Double-certified, by Heinz Stark\'s, my first certification was completed in 2000-2002. I then completed Bert Hellinger’s first, Movements of the Spirit-Mind, facilitator training in Austria in 2007-2008. I founded the Constellation Healing Institute, Inc. (C.H.I.) in 2008. Current Books include Raising YOUR Harmonious Child, Quantum Activation, Healing Human History, A.I. Ancestral Intelligence, “Master YOUR Universe: How to Direct and Star in YOUR own Life!” which speaks to the dysfunctional Family Movie you’re trapped in. Living in your parents’ sequel is a choice! "Many Hearts, One Soul" which speaks to the spiritual aspects behind the groundbreaking transformational breakthrough of constellation experience. “Gems of Inspiration: Transformational Poetry from the Heart for the Soul” “2004: Nature of the Beast by Big Brother” “God says, HEAL!” Regular contributor to: The Knowing Field International Constellations Journal and MY Authentic Life Magazine. I facilitate Constellations Internationally and at each and every National Constellation Conference workshop and have secured the highest participant satisfaction rating. I conduct workshops in CA and AZ, facilitate in major cities in the US, and offer Distance Constellation Healing sessions globally. My passion is to help people heal and resolve lifelong negative patterns that stop them from living the life they were meant to live. I never lose sight in connecting people with their happiness and fulfillment on every desired level. I love doing TV and Radio: www.GaryStuartPressKit.com I’m happy to connect on LinkedIN, please send me a shout out!', '4-time #1 International bestselling Author, Constellation Facilitator, Speaker, Oracle Card creator & Artist provocateur', 'Constellation Consulting for Business', '[{"company":"Constellation Consulting for Business","company_id":null,"location":"Prescott, Arizona, United States","positions":[{"description":"I Consult clients to explore the invisible dynamics that stop their success and also use Constellations to target and access goals to allow their subconscious manifest and guide them for the best outcome and manifest the easiest direction for your success. This process speeds up the marketing process and directs you to the path of least resistance to success. I Consult clients to explore the invisible dynamics that stop their success and also use Constellations to target and access goals to allow their subconscious manifest and guide them for the best outcome and manifest the easiest direction for your success. This process speeds up the marketing process and directs you to the path of least resistance to success.","duration":"Feb 2002 - Present 20 years 3 months","duration_short":"20 years 3 months","end_date":"Present","start_date":"Feb 2002","subtitle":"Constellation Consulting for Business","title":"Organizational Constellations for Business and Direction"}],"url":""},{"company":"Self-employed","company_id":"good-hands-healing","location":null,"positions":[{"description":"","duration":"Mar 2000 - Present 22 years 2 months","duration_short":"22 years 2 months","end_date":"Present","start_date":"Mar 2000","subtitle":"Self-employed","title":"Author, Artist Provocateur"},{"description":"","duration":"Jan 2000 - Present 22 years 4 months","duration_short":"22 years 4 months","end_date":"Present","start_date":"Jan 2000","subtitle":"Self-employed","title":"Founder Constellation Healing Institute, Author, Speaker"},{"description":"Gary Stuart has been a double certified Bowen and Advanced NST (Neuro-structural Integration Technique) Therapist for 15 years and has treated many conditions. This healing technique from Tom Bowen of Australia allows the body to unwind and reorganize itself in a holistic way in just a few sessions.Our human body is the true healer. Bowen Therapy reminds it to do so with soft non-invasive groupings of touches that trigger the meridians to communicate with the brain and the body-mind connection in a new way. It restores the positive program or blueprint long forgotten from trauma, surgery or repetitive habits which also include the emotions.The Client just has to relax and receive as their body will do the rest. Some conditions will need more sessions than others. Gary has tremendous empathy and skill and has treated many, many conditions in his practice of 15 years.","duration":"1997 Mar 2014 17 years","duration_short":"17 years","end_date":"Mar 2014","start_date":"1997","subtitle":"Bowen Therapy","title":"Bodywork Therapist"}],"url":"https://www.linkedin.com/company/good-hands-healing"},{"company":"Constellation Healing Institute","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"This groundbreaking work, discovered and developed in Germany 40 years ago by Bert Hellinger, allows us to experience the hidden dynamics of family systems and/or life issues. We utilize a group setting with participants of the group helping a person by representing family members involved in a real life problem or issue that needs to be examined, resolved, or brought to closure.Through a Trans-Generational Healing Group you’ll discover the hidden mysteries in your family structure or current dilemma that may be stopping your success. This work can free you from the invisible hold of the past and lead you to a more functional way of life. This enables you to make healthier choices and create the best life possible in all areas.By restoring the “order of love,” a deep shift often occurs in your soul and your family system’s collective unconscious. The emotional weight of the issue, that may have been passed on unconsciously and non-verbally, can be secretly encapsulated in the age-old family baggage, tension or disease, can finally come to light. This work releases the hidden positive dynamic to emerge and flow as well.For more information about this work, my books, interviews, or workshops, and facilitator trainings, please visit my website, www.chifield.com. http://spiritedconstellations.com","duration":"Feb 2000 - Present 22 years 3 months","duration_short":"22 years 3 months","end_date":"Present","start_date":"Feb 2000","subtitle":"Constellation Healing Institute","title":"C.H.I. Founder, Master Facilitator, Trainer & Author"}],"url":""},{"company":"Conscious Connection on Blog Talk Radio","company_id":null,"location":"Studio City","positions":[{"description":"Sharing the latest advancements of the healing power used in ALL alternative modalities. Interviewing practitioners who increase consciousness & self awareness. Sharing the latest advancements of the healing power used in ALL alternative modalities. Interviewing practitioners who increase consciousness & self awareness.","duration":"Feb 2012 Feb 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Feb 2016","start_date":"Feb 2012","subtitle":"Conscious Connection on Blog Talk Radio","title":"Radio Host and Producer"}],"url":""},{"company":"The Holitstic Chamber of Commerce","company_id":null,"location":"West Los Angeles","positions":[{"description":"As the former VP of the West LA chapter I\'m very pleased to support and help our fantastic chapter grow. This group and our founder Camille Leon are fantastic people with a great vision. It\'s an honor and I seek to help find Author\'s a new outlet of promotion for their innovative books on healing while creating strong national and international community for us all. during this forthcoming reign of Obamacare it is of THEE utmost importance to take care of ourselves in new ways. Our individual and collective practices are greatly needed to balance Western medicine and bring preventive alternatives into the forefront in America for our national health and well-being.","duration":"Apr 2011 Aug 2014 3 years 5 months","duration_short":"3 years 5 months","end_date":"Aug 2014","start_date":"Apr 2011","subtitle":"The Holitstic Chamber of Commerce","title":"Former HCC Chapter President in Santa Monica formerly West LA"}],"url":""}]', '["Adam Timm “Gary has a gift. His skill at bringing a group of people together to experience this healing work is amazing. Each person leaves the session with something powerful they can immediately apply to their life. ”","Camille Leon “Gary is an exceptional professional... His skills in leading workshops and our chapter meetings are superb! Some of his strongest traits include dependability and clear communication. We are truly fortunate to have you leading our West L.A. chapter as well as introducing us to your U.S. and international network.”"]'] User: ['Margaret Grawehr Smolen', 'Enterprising Marketing & Communications Professional with proven experience in leadership and management, driving creative direction across multiple organizations and industries. Organized leader and adept storyteller, engaging people, and processes to succeed—motivated by the belief that time spent should deliver results and make a positive impact.', 'Corporate Communications, Marketing, Crisis Response', 'Comma, Now', '[{"company":"Comma, Now","company_id":"comma-now","industry":"Advertising Services","location":"Dallas/Fort Worth Area","positions":[{"description":"Communications, Marketing & Advertising: making the most of your story. Communications, Marketing & Advertising: making the most of your story.","duration":"Jan 2010 - Present 12 years 5 months","duration_short":"12 years 5 months","end_date":"Present","start_date":"Jan 2010","subtitle":"Comma, Now","title":"Principal Consultant"}],"url":"https://www.linkedin.com/company/comma-now"},{"company":"Globe Life","company_id":"globelife","location":"","positions":[{"description":"","duration":"Jan 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Globe Life","title":"Director Corporate Communications"}],"url":"https://www.linkedin.com/company/globelife"},{"company":"Collin County Criminal District Attorney\'s Office","company_id":"collin-county-da","location":"","positions":[{"description":"Pursuing Justice and Protecting Our Community Pursuing Justice and Protecting Our Community","duration":"Aug 2020 Aug 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2021","start_date":"Aug 2020","subtitle":"Collin County Criminal District Attorney\'s Office","title":"Community Engagement Director"}],"url":"https://www.linkedin.com/company/collin-county-da"},{"company":"Independent Financial","company_id":"indfinancial","location":"McKinney, Texas","positions":[{"description":"","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Independent Financial","title":"SVP, Marketing & Communications"}],"url":"https://www.linkedin.com/company/indfinancial"},{"company":"McKinney Magazine","company_id":"mckinney-chamber-of-commerce","location":"McKinney, Texas","positions":[{"description":"Local media and communications organization. Local media and communications organization.","duration":"Feb 2010 2015 5 years","duration_short":"5 years","end_date":"2015","start_date":"Feb 2010","subtitle":"McKinney Magazine","title":"Publisher, McKinney Magazine & McKinneyOnline.com"}],"url":"https://www.linkedin.com/company/mckinney-chamber-of-commerce"}]', '["Christopher Foster “I worked with Peggy for several years when she served as Managing Editor for major publications of the McKinney Chamber of Commerce. Her communication and editing skills are unsurpassed, and she created a welcoming environment both for employees and freelance writers. Peggy works hard no matter the project requirements. She met tight deadlines, and--something I experienced many times--she was skilled in offering ways to improve publications as well as considering suggestions from clients and writers with flexibility and open-mindedness. Peggy is a pleasure to work with and I confidently recommend her for any marketing, publicity, communications, or editing project where creativity and long-lasting positive results are the end goals. ”","Elizabeth Robinson, RID “I worked closely with Peggy while she was the SVP of Communications and Marketing at Independent Financial. Her and her team assisted us on the relocation, consolidation and rebranding of a new corporate headquarters building and campus. Her creativity and knowledge combined with her ability to work with and lead a number of stakeholders, helped to ensure that this redesign met the needs of the many diverse functions and business units that populated this building. More than that, she kept us tuned in to what she was doing. We worked as a team, in constant contact, while she honed and crafted the company\'s marketing initiatives together. She\'s fast, reliable, calm in a crisis and above all creative and willing to explore new ideas. She\'s truly is a pleasure to work with! ”"]']### Assistant: The agent's job is to provide Constellation Consulting for Business, and today the user is reaching out to the agent because they need assistance with corporate communications and marketing for their organization.
### Human: Agent: ['Lupe Delgado-Lopez, PMP, CSM', "I'm an accomplished Senior Project and Program Manager, Change Management Leader, and Communications Strategist with a technical aptitude. As part of the Association's Communications & Legislative Affairs team, I enjoy managing the enterprise projects and portfolio management function (EPM), bridging technical and business gaps, thus generating successful project, communications, and change outcomes.", 'Communications & Legislative Affairs, Program Manager at Texas Windstorm Insurance Association', 'Texas Windstorm Insurance Association', '[{"company":"Texas Windstorm Insurance Association","company_id":"texas-windstorm-insurance-association","industry":"Insurance","location":null,"positions":[{"description":"Enterprise Portfolio Management (EPM), Program Management, Communications Strategy/Planning, Organizational Change Management","duration":"Feb 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Texas Windstorm Insurance Association","title":"Communications & Legislative Affairs, Program Manager"},{"description":"As a member of the Communications & Legislative Affairs team, I take pride in serving as a strategic program and project management professional responsible for the oversight, coordination, and implementation of various business, technical and organizational change management initiatives across the Association. I\'m also fortunate to be a crisis communications contributor and member of the Catastrophe and Business Continuity Plan teams.","duration":"Jul 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Texas Windstorm Insurance Association","title":"Sr. Communications Projects Analyst"}],"url":"https://www.linkedin.com/company/texas-windstorm-insurance-association"},{"company":"Huntsman Corporation","company_id":"huntsman","location":"The Woodlands, Texas","positions":[{"description":"Global IT Communications ManagerProject and Program Management, Communications and OCM Planning and Consulting for Global and Multi-Cultural IT Organization Developed, implemented, and managed a global internal communications and change management program for IT activities, initiatives, and incidents. Framework adopted by 500+ IT employees and contractors, and benefited approximately 12,000 Huntsman business users. Senior Project Manager - IT and Business InitiativesUtilized Best practices standards in all aspects of projects, including requirements gathering, demand management, scheduling, resource planning, communications, risk and issue management, and budgetary accountability. Developed and executed project plans for the management of change (MOC) and effect on business and IT processes and major initiatives, including stakeholder analysis, user impact, communications, training, branding and knowledge transfer.Crisis Management and Emergency Response Team Member Member of the Corporate Crisis Communications team; PIER and Jetty emergency response communication systems. Joint Information Systems (JIS) and Joint Information Center (JIC) trained. Newsletter and Web Publisher, Business and Technical Writer Creator, planner, editor and writer of IT360° bi-monthly newsletter as part of IT OCM initiative. Web publisher and content writer for Huntsman IT intranet and JIVE portal, town halls, leadership summits. Authored and/or edited technical self-help knowledge articles and systems quick reference guides.","duration":"Jun 2013 May 2017 4 years","duration_short":"4 years","end_date":"May 2017","start_date":"Jun 2013","subtitle":"Huntsman Corporation","title":"Global IT Communications Manager"}],"url":"https://www.linkedin.com/company/huntsman"},{"company":"CSC / BHP Billiton Petroleum","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"IT Sr. Project Manager - BHP Billiton Petroleum• External Affairs and Internal Communications• Information Technology Support (ITIL) IT Sr. Project Manager - BHP Billiton Petroleum• External Affairs and Internal Communications• Information Technology Support (ITIL)","duration":"2001 2013 12 years","duration_short":"12 years","end_date":"2013","start_date":"2001","subtitle":"CSC / BHP Billiton Petroleum","title":"Sr. Project Manager"}],"url":""},{"company":"CSC","company_id":"csc","location":"Austin, TX / Woodland Hills, CA","positions":[{"description":"Business analyst and requirements gathering. Quality Assurance. User acceptance testing and writer of use cases and scripts. Technical Writer. Business analyst and requirements gathering. Quality Assurance. User acceptance testing and writer of use cases and scripts. Technical Writer.","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"CSC","title":"Sr. Business Analyst"}],"url":"https://www.linkedin.com/company/csc"}]', '["Laura Golla “I have had the pleasure of working with Lupe Delgado-Lopez for over 3 years at Huntsman. She is very goal and detail orientated. She is a team player whom our IT department has relied on many times for both her guidance and her leadership. I am pleased to have had the opportunity to work with Lupe and I have learned a great deal from her.”","Danny Uddin “Lupe takes her work very seriously and is always available to lend a hand to her co workers. She is very detail oriented and will be a great asset for any organization. Her management style was well received by both the client and the company she worked for I wish her the best and hope our paths cross in the future.”"]'] User: ['Joshua Franklin', 'Over 14 years of industry experience advising clients on the design and implementation of insurance programs. This includes Group Programs( Health, Dental, Life and Disability), Commercial Programs (Property, Liability and Workers Compensation, Errors & Omissions, Directors & Officers), as well as Individual Plans(Life, DI, Homeowners, Auto). Committed to honest, dedicated, and personal service. Represent customers in a wide array of industries. Specialties: Creative plan designs, funding mechanisms, risk assesment, claims assistance, and carrier negotiations.', 'Vice President at Integrated Insurance Solutions', 'Integrated Insurance Solutions', '[{"company":"Integrated Insurance Solutions","company_id":null,"location":"","positions":[{"description":"","duration":"2008 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2008","subtitle":"Integrated Insurance Solutions","title":"Vice President"}],"url":""},{"company":"Cleary Schultz Insurance","company_id":"cleary-schultz-insurance","location":"","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Cleary Schultz Insurance","title":"Vice President"}],"url":"https://www.linkedin.com/company/cleary-schultz-insurance"},{"company":"Mazonson LLC","company_id":"mazonson-llc","location":"","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Mazonson LLC","title":"Broker"}],"url":"https://www.linkedin.com/company/mazonson-llc"},{"company":"The Printing Connection","company_id":null,"location":"","positions":[{"description":"","duration":"1990 1997 7 years","duration_short":"7 years","end_date":"1997","start_date":"1990","subtitle":"The Printing Connection","title":"President"}],"url":""}]', '["Mark Collins “Josh is a knowledgeable, customer focused, insurance expert that we have used for six years. I would highly recommend utilizing his services for your insurance needs!”"]']### Assistant: The agent's job is to advise clients on the design and implementation of insurance programs, and today, the agent is reaching out to the user because they need to discuss a customized insurance plan tailored to the user's specific needs and industry.
### Human: Agent: ['Marcus Lofthouse', 'Marcus is an information scientist specializing in information use — specifically how people conceptualize and navigate information space. By day, Marcus oversees the Product, Design, User Research, and Customer Experience functions at OkCupid. By night, he blends cognitive linguistics and Artificial Intelligence (AI) to solve classical music search experience issues using Natural Language Processing (NLP), and Natural Language Understanding (NLU). A successful leader with experience managing teams of developers, interface programmers and visual/interaction designers on concurrent projects. Proven ability to dissect and deliver extensive visual and functional changes with an agile approach, constantly delivering improvements on the way to achieving larger business goals. Specialties: User Experience Management, Product Design, User Interface Design, Interaction Design, Product Experience, Voice UI, User and Task Analysis, Usability Studies, Natural Language Processing (NLP), Python (NLTK), Cognitive Linguistics, Cognition, Perception, and Embodiment Theory.', 'CPO at OkCupid', 'OkCupid', '[{"company":"OkCupid","company_id":"okcupid.com","industry":"Technology, Information and Internet","location":"New York, New York","positions":[{"description":"","duration":"Apr 2019 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"OkCupid","title":"Chief Product Officer"}],"url":"https://www.linkedin.com/company/okcupid.com"},{"company":"Classio","company_id":"classio","location":"Greater New York City Area","positions":[{"description":"Analyzing and dissecting classical music search experience issues and programming cognitive models in Python (using the NLTK) to create solutions to those issues. Currently available as an Alexa Beta Skill. Analyzing and dissecting classical music search experience issues and programming cognitive models in Python (using the NLTK) to create solutions to those issues. Currently available as an Alexa Beta Skill.","duration":"Jul 2015 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Jul 2015","subtitle":"Classio","title":"Founder"}],"url":"https://www.linkedin.com/company/classio"},{"company":"Audible, Inc.","company_id":"audible","location":"","positions":[{"description":"","duration":"Feb 2016 Mar 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2019","start_date":"Feb 2016","subtitle":"Audible, Inc.","title":"Head of Product Design/User Experience at Audible (an Amazon company)"}],"url":"https://www.linkedin.com/company/audible"},{"company":"Huge","company_id":"huge_1","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2015 Feb 2016 9 months","duration_short":"9 months","end_date":"Feb 2016","start_date":"Jun 2015","subtitle":"Huge","title":"Director, Experience Design"}],"url":"https://www.linkedin.com/company/huge_1"},{"company":"Yodle","company_id":"yodle","location":"Greater New York City Area","positions":[{"description":"Oversees and provides direction for the team of visual designers, interaction designers, and front-end developers, creating user experiences for products ranging from customer dashboards and internal tooling to mobile applications. Oversees and provides direction for the team of visual designers, interaction designers, and front-end developers, creating user experiences for products ranging from customer dashboards and internal tooling to mobile applications.","duration":"Nov 2011 Jun 2015 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2015","start_date":"Nov 2011","subtitle":"Yodle","title":"Senior Director, Product Design/User Experience"}],"url":"https://www.linkedin.com/company/yodle"},{"company":"Mandiant","company_id":"mandiant","location":"","positions":[{"description":"","duration":"Apr 2011 Oct 2011 7 months","duration_short":"7 months","end_date":"Oct 2011","start_date":"Apr 2011","subtitle":"Mandiant","title":"User Experience Manager"}],"url":"https://www.linkedin.com/company/mandiant"},{"company":"Lofthouse Design","company_id":"lofthouse-design","location":"","positions":[{"description":"","duration":"Nov 2010 Apr 2011 6 months","duration_short":"6 months","end_date":"Apr 2011","start_date":"Nov 2010","subtitle":"Lofthouse Design","title":"User Experience Designer"}],"url":"https://www.linkedin.com/company/lofthouse-design"},{"company":"TuneCore","company_id":"tunecore","location":"","positions":[{"description":"","duration":"Mar 2007 Dec 2010 3 years 10 months","duration_short":"3 years 10 months","end_date":"Dec 2010","start_date":"Mar 2007","subtitle":"TuneCore","title":"Manager of Front-End Development & User Experience"}],"url":"https://www.linkedin.com/company/tunecore"},{"company":"LofthouseDesign","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"LofthouseDesign","title":"Information Architect"}],"url":""}]', '["Paul Z. “Marcus is an exceptional leader. During his time at Yodle, Marcus fostered an amazing team culture making all of us feel empowered. His clear and direct approach is combined with an astute wit that makes every interaction with him meaningful and reassuring. I highly recommend working with him in any capacity.”","Christopher Hazlett “Teaming with Marcus has not only been great fun, but incredibly rewarding. His management of deployments, both large and small, and his focus on high quality front-end code has helped me grow both personally and professionally.”"]'] User: ['Shannon Sweetser', 'Creative, versatile and results-driven digital marketing leader with a: (1) passion for storytelling (2) 10+ years experience leading in-house and agency teams (3) tireless drive — from strategy inception to measurable success', 'Director of Social Media @ Deel | ex: Google, Jawbone, Hubspot | Experienced Social Media Lead and Influencer Marketing Strategist', 'Deel', '[{"company":"Deel","company_id":"deel","industry":"Financial Services","location":"San Francisco, California, United States","positions":[{"description":"","duration":"Apr 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Apr 2022","subtitle":"Deel","title":"Director of Social Media"}],"url":"https://www.linkedin.com/company/deel"},{"company":"Fiddlehead","company_id":"fiddleheadhq","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2017 Mar 2022 4 years 9 months","duration_short":"4 years 9 months","end_date":"Mar 2022","start_date":"Jul 2017","subtitle":"Fiddlehead","title":"Director of Client Strategy"}],"url":"https://www.linkedin.com/company/fiddleheadhq"},{"company":"Mobilize.io","company_id":"mobilize_io","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2016 Jun 2017 8 months","duration_short":"8 months","end_date":"Jun 2017","start_date":"Nov 2016","subtitle":"Mobilize.io","title":"Community & Social Program Manager"}],"url":"https://www.linkedin.com/company/mobilize_io"},{"company":"Jawbone","company_id":"jawbone","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2015 Nov 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2016","start_date":"May 2015","subtitle":"Jawbone","title":"Senior Social Media Manager"}],"url":"https://www.linkedin.com/company/jawbone"},{"company":"Google","company_id":"google","location":null,"positions":[{"description":"","duration":"Mar 2013 May 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2015","start_date":"Mar 2013","subtitle":"Google","title":"Program Manager"},{"description":"","duration":"May 2012 Mar 2013 11 months","duration_short":"11 months","end_date":"Mar 2013","start_date":"May 2012","subtitle":"Google","title":"Community Coordinator, Google Local"}],"url":"https://www.linkedin.com/company/google"},{"company":"Espresso B2B Marketing","company_id":"espresso-b2b-marketing","location":"","positions":[{"description":"","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Espresso B2B Marketing","title":"Inbound Marketing Strategist (Freelance)"}],"url":"https://www.linkedin.com/company/espresso-b2b-marketing"},{"company":"Zyrra","company_id":"zyrra","location":"Greater Boston Area","positions":[{"description":"","duration":"Sep 2011 Jan 2012 5 months","duration_short":"5 months","end_date":"Jan 2012","start_date":"Sep 2011","subtitle":"Zyrra","title":"Inbound Marketing Strategist (Freelance)"}],"url":"https://www.linkedin.com/company/zyrra"},{"company":"PullnotPush Marketing","company_id":"pullnotpush-marketing","location":"Cambridge, MA","positions":[{"description":"","duration":"Mar 2011 Aug 2011 6 months","duration_short":"6 months","end_date":"Aug 2011","start_date":"Mar 2011","subtitle":"PullnotPush Marketing","title":"Marketing Strategist"}],"url":"https://www.linkedin.com/company/pullnotpush-marketing"},{"company":"Whickit","company_id":"whickit","location":"","positions":[{"description":"","duration":"Feb 2011 Apr 2011 3 months","duration_short":"3 months","end_date":"Apr 2011","start_date":"Feb 2011","subtitle":"Whickit","title":"Freelance Marketing Strategist & Brand Ambassador"}],"url":"https://www.linkedin.com/company/whickit"},{"company":"Channel Maven Consulting","company_id":"channel-maven-consulting","location":"","positions":[{"description":"","duration":"Nov 2010 Apr 2011 6 months","duration_short":"6 months","end_date":"Apr 2011","start_date":"Nov 2010","subtitle":"Channel Maven Consulting","title":"Freelance Inbound Marketing Specialist"}],"url":"https://www.linkedin.com/company/channel-maven-consulting"},{"company":"Socrato","company_id":"socrato","location":"","positions":[{"description":"","duration":"Oct 2010 Apr 2011 7 months","duration_short":"7 months","end_date":"Apr 2011","start_date":"Oct 2010","subtitle":"Socrato","title":"Freelance Blogger & Community Professional"}],"url":"https://www.linkedin.com/company/socrato"},{"company":"CityRover Media","company_id":"cityrover-media","location":"","positions":[{"description":"","duration":"Nov 2010 Feb 2011 4 months","duration_short":"4 months","end_date":"Feb 2011","start_date":"Nov 2010","subtitle":"CityRover Media","title":"Independent Marketing & Community Consultant"}],"url":"https://www.linkedin.com/company/cityrover-media"},{"company":"Brightcove","company_id":"brightcove","location":"","positions":[{"description":"","duration":"Jun 2010 Sep 2010 4 months","duration_short":"4 months","end_date":"Sep 2010","start_date":"Jun 2010","subtitle":"Brightcove","title":"Community & Knowledge Manager"}],"url":"https://www.linkedin.com/company/brightcove"},{"company":"BuyWithMe","company_id":"buywithme","location":"","positions":[{"description":"","duration":"Mar 2010 May 2010 3 months","duration_short":"3 months","end_date":"May 2010","start_date":"Mar 2010","subtitle":"BuyWithMe","title":"Freelance Copywriter"}],"url":"https://www.linkedin.com/company/buywithme"},{"company":"HubSpot","company_id":"hubspot","location":"","positions":[{"description":"","duration":"Oct 2009 Jan 2010 4 months","duration_short":"4 months","end_date":"Jan 2010","start_date":"Oct 2009","subtitle":"HubSpot","title":"Blog & Content Manager"}],"url":"https://www.linkedin.com/company/hubspot"},{"company":"Zeer, Inc","company_id":"zeer-inc.","location":"","positions":[{"description":"","duration":"Jan 2008 Aug 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2009","start_date":"Jan 2008","subtitle":"Zeer, Inc","title":"Community Manager"}],"url":"https://www.linkedin.com/company/zeer-inc."},{"company":"Smart Destinations","company_id":"smart-destinations-inc-","location":null,"positions":[{"description":"","duration":"Aug 2006 Jan 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2008","start_date":"Aug 2006","subtitle":"Smart Destinations","title":"Marketing Analyst - Social Media & Advertising"},{"description":"","duration":"May 2005 Aug 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2006","start_date":"May 2005","subtitle":"Smart Destinations","title":"Online Marketing Intern"}],"url":"https://www.linkedin.com/company/smart-destinations-inc-"}]', '["Chelsea M. Bonner “Shannon is hands down one of the best managers I\'ve had throughout my career. She gives clear direction and guidance, is a great listener and communicator, and has been such a supportive advocate. It\'s clear that she has substantial experience under her belt and is always looking for the most effective marketing solutions for clients. In watching her interact with clients, she constantly provides valuable strategies and ideas, isn\'t afraid to think outside the box, and has impeccable organization skills. I\'m so glad to have had the pleasure of working with her.”","Michelle Sanchez “Shannon is a powerhouse of detailed diligence, well-handled relationships, and thoughtful strategy. I\'ve watched Shannon brainstorm brilliant ideas for social media and community management. I\'ve watched her diffuse tense situations by carefully uncovering people\'s true concerns. And I\'ve watched her upsell and show incredible forethought. Shannon is an asset to any project!”"]']### Assistant: The agent's job is to oversee the Product, Design, User Research, and Customer Experience functions at OkCupid. Today, the agent is reaching out to the user because they need to discuss a potential collaboration on a new social media strategy for OkCupid.
### Human: Agent: ['Archna Haylock', 'Archna has over 25 years of executive leadership experience delivering over-quota sales performance, increasing team revenue and discovering new markets. She is passionate about people, relationships and making connections. Being results oriented and strongly adept at creating cross-brand solutions, Archna has been assisting customers and communities scale to global presence and helping them expand to new markets. She has been involved in creative solution design for "Internet of Things" applications and service-related solutions for Enterprise, Medical and Consumer industries. With over 15 years at IBM, she was a strong proponent that our customers\' success is predicated on stellar sales service, their brand depends on it and they depend on our team. This personal philosophy led her to the Open Compute Project (OCP) Foundation. At OCP, Archna is the Chief Community Officer. Her leadership and management skills has helped to increase corporate membership globally (270+ member companies), increased community participation to 6000+ engineers, increased contributions (over 200 hardware & software solutions) and has expanded the number of projects 5X. These projects have created mini-communities around the world for OCP - fostering a start-up and entrepreneurship mentality. Adoption of these OCP solutions has increased and OCP\'s impact has grown from $1B to over $45B worldwide. Her "passion" for contracts and team management has enabled collaboration with as many as 15 companies to work together on a contribution! She has helped with partnerships across sister organizations and greatly improved the structure for open collaboration and the contribution process. She is open to discuss how to get new communities and new projects started! Reach out and ask her!', 'Fostering a creative, collaborative, global open source community for hardware, software and deployable solutions at scale.', 'Open Compute Project Foundation', '[{"company":"Open Compute Project Foundation","company_id":"open-compute-project-foundation","industry":"Computer Hardware Manufacturing","location":null,"positions":[{"description":"- Cross Functional Leadership- Global Team Management- Alliances- Cloud Computing, Infrastructure and Data Center Solutions- Creative Collaboration on Hardware, Software and SolutionsMy team at OCP is responsible for managing and leading the global OCP community as well as the volunteer leaders and the technical projects they support. The OCP volunteer leadership consists of over 80 subject matter experts and leaders across 50+ companies. My team leads the technical content of the projects, sub-projects, and work-streams, and the processes for membership, collaboration and governance. My role also allows me to serve as the focal point for OCP\'s Technical Steering Committee (Incubation Committee) which reviews and approves all new contributions to the OCP ecosystem. These contributions include Hardware Specifications, Embedded Software, Design Packages, Product/Facility Recognitions and Documents like white papers, case studies, best practices, design guidelines, etc. These contributions, together with the expertise of our members, provides structure and content for the OCP Summits, engineering workshops, tech weeks and webinars.","duration":"Jul 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Open Compute Project Foundation","title":"Chief Community Officer"},{"description":"- Team Management- Business Development- Organization and Process EnhancementI am responsible for the community at OCP, the processes, the structure and the governance that support and enable it. The collaboration within the OCP Community is the key to its growth and success. My role includes making sure the members are getting the most value out of their membership and that their involvement and collaboration within OCP is showcasing their expertise in open source. I help them make connections and get exposure for their OCP products/facilities, all the while enabling adoption of OCP solutions and impact of the OCP Community. It does take a village and I am so incredibly humbled to be a part of it.","duration":"Jul 2017 Jul 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2021","start_date":"Jul 2017","subtitle":"Open Compute Project Foundation","title":"Community Director"}],"url":"https://www.linkedin.com/company/open-compute-project-foundation"},{"company":"IBM Global Technology Services","company_id":"ibm","location":null,"positions":[{"description":"- Sales Leadership- New Business Development- Team Management- Strategic Solution Based Selling- Cross-division SellingResponsible for global sales of Technical Support Services and growing our Managed Vendor Support Services (MVSS) market share across new industries including IOT, Enterprise, Medical and Retail. The MVSS Portfolio of services allows our customers to utilize our technical support services as their own - either end to end or a la carte. Ask me more about this service! This service spans many different divisions across IBM - from GBS to Watson. Close collaboration with these divisions allow for a more integrated solution, seamless delivery and scalability. My responsibilities include sales generation, business development, contracting and supporting clients through the term of the contract. I serve as the global focal point for all deals generated in the US.","duration":"Apr 2012 Jun 2017 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jun 2017","start_date":"Apr 2012","subtitle":"IBM Global Technology Services","title":"Client Solution Executive, Technology Support Services"},{"description":"- New Business Development- Sales Leadership- Team Management- Cross-functional SellingResponsible for OEM Server Sales at Cisco Systems and won over 15 key wins to expand the IBM server presence. Tripled IBM presence within 3 years ($150M), eliminating competitive threat and contributing significantly to the IBM 360 relationship with Cisco.","duration":"Jan 2008 Apr 2012 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 2012","start_date":"Jan 2008","subtitle":"IBM System & Technology Group","title":"Sr Sales Executive, Cisco Sales Team"},{"description":"- New Business Development- Cross-brand solution sales- Strategy for emerging markets- Team ManagementResponsible for solution-based sales in the upper Midwest, specializing in the medical and health care industry. Sales involved spec definition, contract negotiation, program tracking across multiple areas, testing, FDA approval, production release and finally contract for maintenance. Closed HillRom resulting in $55M in revenue to IBM and penetrated Abbott Labs and Baxter.","duration":"Dec 2006 Jan 2008 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2008","start_date":"Dec 2006","subtitle":"IBM","title":"Senior Client Sales, Global Engineering Solutions Division"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Self-employed","company_id":null,"location":"Los Gatos, CA & Barrington, IL","positions":[{"description":"- Entrepreneurship- Leveraging existing skills to new platforms- Branding- Marketing/Sales for a startupStay at home mom of 2 children. Co-founded Haylock Homes. Haylock Homes was responsible for selling and building residential homes. - Entrepreneurship- Leveraging existing skills to new platforms- Branding- Marketing/Sales for a startupStay at home mom of 2 children. Co-founded Haylock Homes. Haylock Homes was responsible for selling and building residential homes.","duration":"Jul 2001 Dec 2006 5 years 6 months","duration_short":"5 years 6 months","end_date":"Dec 2006","start_date":"Jul 2001","subtitle":"Self-employed","title":"Stay at Home Mom & Real Estate Entrepreneur"}],"url":""},{"company":"Phase 2 Technical Sales","company_id":null,"location":"Santa Clara, CA","positions":[{"description":"Responsible for Sun Microsystems’s Storage Division and Business Development for Storage OEMs at Cisco. San Jose Territory – new account development Responsible for Sun Microsystems’s Storage Division and Business Development for Storage OEMs at Cisco. San Jose Territory – new account development","duration":"Jan 2001 Jul 2001 7 months","duration_short":"7 months","end_date":"Jul 2001","start_date":"Jan 2001","subtitle":"Phase 2 Technical Sales","title":"Senior Sales Representative"}],"url":""},{"company":"IBM Microelectronics","company_id":"ibm","location":null,"positions":[{"description":"Promoted to manager and continued sales growth from $50M in 1998 to over $250M in 2000. Managed a WW team of 10 people calling on all Cisco divisions, acquisitions and subcontractors (Solectron, Jabil, Celestica). Responsible for over 60 ASICs, processors and networking devices design wins, including the very first ASIC win for IBM with Cisco. Won Cisco Technology Supplier of the Year for 1999.","duration":"Feb 1998 Feb 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2000","start_date":"Feb 1998","subtitle":"IBM Microelectronics","title":"Manager, WW Cisco Account, Technology Group"},{"description":"Penetrated Cisco from ground zero to over $50M in sales. Won Cisco Supplier of the Year for 1997. Became the WW Cisco focal point across all divisions and all locations. Brought Juniper Networks, Stratum One, Netiverse, AaNetcom, Redback Networks, Siara Systems and Cerrent to IBM as candidates for product partnership.","duration":"Feb 1996 Feb 1998 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 1998","start_date":"Feb 1996","subtitle":"IBM","title":"Cisco Sales Representative, Microelectronics Division"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Auravision Inc.","company_id":null,"location":"Fremont, CA","positions":[{"description":"Responsible for marketing and sales support for complete line of video processors, video DACs and reference designs. Implemented strategic relationships with HP, Aztech, ATI Technologies, Sharp and Compaq. Responsible for marketing and sales support for complete line of video processors, video DACs and reference designs. Implemented strategic relationships with HP, Aztech, ATI Technologies, Sharp and Compaq.","duration":"Jun 1995 Feb 1996 9 months","duration_short":"9 months","end_date":"Feb 1996","start_date":"Jun 1995","subtitle":"Auravision Inc.","title":"Marketing Engineer"}],"url":""},{"company":"Texas Instruments, Inc.","company_id":"texas-instruments","location":"Santa Clara, CA","positions":[{"description":"Customer base included Cisco Systems, Northern Telecom, Bay Networks, Stratacom, Alantec, DSC Communications, and other emerging LAN/WAN companies. Won Cisco Supplier of the Year Award in 1994. Specialized in networking, ASIC and Contract Manufacturing product lines. Customer base included Cisco Systems, Northern Telecom, Bay Networks, Stratacom, Alantec, DSC Communications, and other emerging LAN/WAN companies. Won Cisco Supplier of the Year Award in 1994. Specialized in networking, ASIC and Contract Manufacturing product lines.","duration":"Jun 1991 Jun 1995 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 1995","start_date":"Jun 1991","subtitle":"Texas Instruments, Inc.","title":"Technical Sales Representative and Cisco Sales Representative, Semiconductor Group"}],"url":"https://www.linkedin.com/company/texas-instruments"}]', '["Rhonda Liao “I worked with Archna over the last 3 years with various OCP initiatives. She is a wonderful partner to Inspur and a delight professional to work with. She played an instrumental role in growing the OCP Community significantly not just in the US but also internationally. Her effective communication style and open-mindness allowed her to build trust and influence with both Inspur executives and project teams. She coached the regional community leaders to successfully move from presentations to actions of real impact. It is my great pleasure to have met and worked with Archna. Her leadership will shine wherever she goes. ”","Robert Bunger “Over the past 3 years I have worked with Archna through the Open Compute Foundation. Getting good work done in a timely fashion in an all volunteer industry organization is challenging at best, and I was struggling getting momentum in the OCP Facilities project. When Archna became community director, her infectious positive attitude and engagement had a immediate impact. She was able to guild the work groups, coach volunteer leaders and suggest new topics to create the vibrant community it is today. Important in volunteer organizations is making the work fun. Archna\'s pleasant demeanor, friendliness and professionalism has been a key enabler to the success of the community. Life is too short to work with ineffective jerks. I\'ll join a project with Archna any day of the week! :) ”"]'] User: ['Craig Robinson', 'Extensive experience in all aspects Retail Lending Indirect Automoblie Lending, Direct, Home Equity, Business Banking including product development, marketing, sales, credit, risk, and operations.', 'Retired Retail Banking Professional', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"May 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"May 2016","subtitle":"Retired","title":"Retired Retail Banking Professional"}],"url":""},{"company":"TD Bank USA","company_id":"td","location":"","positions":[{"description":"","duration":"Sep 2010 - Present 11 years 5 months","duration_short":"11 years 5 months","end_date":"Present","start_date":"Sep 2010","subtitle":"TD Bank USA","title":"Small Business Admin Group Manager"}],"url":"https://www.linkedin.com/company/td"},{"company":"Riverside National Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2001 Sep 2010 8 years 11 months","duration_short":"8 years 11 months","end_date":"Sep 2010","start_date":"Nov 2001","subtitle":"Riverside National Bank","title":"SVP-Director of Retail Underwriting"}],"url":""},{"company":"INB NB, NBD, First Chicago NBD, Bank One","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1978 Nov 2001 23 years 5 months","duration_short":"23 years 5 months","end_date":"Nov 2001","start_date":"Jul 1978","subtitle":"INB NB, NBD, First Chicago NBD, Bank One","title":"Vice President"}],"url":""},{"company":"INB NB","company_id":null,"location":"","positions":[{"description":"","duration":"1978 1991 13 years","duration_short":"13 years","end_date":"1991","start_date":"1978","subtitle":"INB NB","title":"Vice President"}],"url":""}]', '["Clark David Schultz “Craig\'s work ethic has served the bank well since he willingly devotes whatever effort and time is necessary to achieve strategic goals and objectives. He partners very well with other lending and support functions to meet deadlines. He has a proven ability to manage a large bank lending department well during difficult economic times while facing personnel resource challenges. His verbal, written and presentation skills are excellent. Those attributes plus his many years of experience would make him a valuable addition to the leadership team of any financial institution - and his amiable demeanor is an added plus! It was a pleasure working with Craig!”","Bradley (Brad) Hayes “Craig is a true professional with in-depth knowledge of all aspects of lending and an excellent manager. He always brings out the best in his employees and co-workers. He leads by example with a work ethic second to none. It was a privilege to learn from and work for Craig.”"]']### Assistant: The agent's job is to foster a creative, collaborative, global open source community, and today the user is reaching out to the agent because they need assistance in expanding their business banking operations.
### Human: Agent: ['Pete Herman', 'Innovative executive with a record of developing and leading strategic initiatives that increase revenue, reduce costs, improve operating efficiency, and mitigate enterprise risks within discrete business industries, corporate environments, and geographic regions. Key activities include: new product and service launches, strategic market reviews, new market feasibility assessments, small business turnaround, business management, relationship management, and staff management. As an entrepreneur, led the turnaround of a small health food manufacturer, BAO Food and Drink, LLC, by working with partners to define and implement a new business model designed to quickly reverse a negative cash-flow position, monetize underemployed business license assets and excess labor capacity, build and leverage relationships with NYC government officials, and increase profit margins on existing products. Received recognition for this work and its impact on the local business community by the New York City Economic Development Corporation. Primary experience has been within banking. International experience includes living and working in Singapore and London. Past geographic coverage responsibilities include North and South America, and Non-Japan Asia. Manifest a belief in creating a positive work environment through leadership positions in work dedicated to diversity hiring, personnel promotion processes, training and employee morale, and community service. Regarded by peers as a driven individual who is: - Decisive; results oriented - Highly collaborative - Intellectually curious - Highly adaptable and effective in complex, dynamic environments - Able to influence and lead others; cultural change agent Specialties: - Business Management - Business Development and Execution - Strategy Development and Implementation - Cross-Functional Team Leadership - Relationship Management: Client & Government Regulatory Relationships - Corporate Governance and Compliance Management', 'Owner / Co-founder: Tipico Coffee', 'Tipico Coffee', '[{"company":"Tipico Coffee","company_id":"tipico-coffee","industry":"Restaurants","location":"Buffalo","positions":[{"description":"","duration":"Nov 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Tipico Coffee","title":"Owner / Co-founder: Tipico Coffee"}],"url":"https://www.linkedin.com/company/tipico-coffee"},{"company":"HSBC","company_id":"hsbc","location":null,"positions":[{"description":"• Lead business partnering teams in the USA that challenge and support HSBC\'s global lines of business by providing business and market insights to support, influence and challenge business direction.• Evaluate, review and communicate business performance as a trusted business adviser.• Drive and challenge business decisions, present commercial recommendations to seize opportunities for growth, and mitigate identified risks in the business.• Build and sustain strong business relationships to support strategic change, with respect to HSBC’s ALM/Treasury framework.• Direct the business to manage and implement the rapidly changing regulatory requirements.","duration":"Oct 2017 Aug 2020 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2020","start_date":"Oct 2017","subtitle":"HSBC","title":"Commercial Treasury - Asset Liability Management"},{"description":"Led the coordination and delivery of ALM’s CCAR/DFAST and United Kingdom PRA stress testing activities; directed the development and implementation of a governance and control framework to ensure adherence to internal policy and regulatory compliance requirements; performed departmental chief operating officer responsibilities.Selected among top 1% of Finance division (9.5k employees) to lead a cultural change program designed to transform how divisional leadership and staff approach and delivered their mandate. Transformation priorities included the development of a more commercial mindset, the tearing down of silo thinking and behaviors, and the creation of an ambitious mindset for change.Key Functional Activities:• New Team Formation and Staff Development – Established and staffed ALM’s Stress Testing department.• Defined and implemented the mandate for this new department to ensure a well-managed and timely delivery of ALM’s stress testing reporting activities that are fully compliant with FRB and PRA regulatory requirements. • Coverage responsibilities included all material HSBC’s USA legal entities, including its: commercial bank, finance company, securities company, and USA parent holding company.• Recruited two staff to lead ALM’s stress testing activities and related process improvement initiatives.• Recruited one staff to create and implement a new Governance and Control function, which allows ALM to better manage its internal policy and regulatory reporting requirements for interest rate and liquidity risk reporting.• Department was established and staffed within a very tight time frame and led the successfully delivery of ALM’s 2015 CCAR/DFAST and PRA submissions to the FRB and U.K. PRA, respectively.","duration":"Aug 2013 Jan 2018 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 2018","start_date":"Aug 2013","subtitle":"HSBC","title":"Head of Stress Testing - Asset Liability Management"}],"url":"https://www.linkedin.com/company/hsbc"},{"company":"BAO Food and Drink, LLC","company_id":null,"location":"New York and Chicago","positions":[{"description":"BAO Food and Drink is a start-up health food and drink manufacturing company. BAO founded the Organic Food Incubator within its NYC facility to share fixed overhead costs with other small food production companies while providing affordable production space and business support services. • New Business Development – Conceived and Co-founded the Organic Food Incubator (OFI) in September 2011. Established strategic partnerships to develop: small business support services, client referrals, media exposure, and support from key NY City agencies and City Council representatives. Over 50 businesses and 100 workers operated within the incubator prior to its relocation to New Jersey. • Community Development – Initiated OFI Internship Program with Opportunities for a Better Tomorrow to employ disconnected young adults living in NYC low-income areas. • Sales & Contract Negotiations - Developed and pursued OFI sales leads, created marketing material, drafted and negotiated legal contracts with new client businesses, generated referrals for business partners.• Recognition – Selected as one of 16 appointees to the inaugural New York City Industrial Business Advisory Council (2012) in recognition for the innovative use of NYC industrial space and active support of small business development. Appointment passed to business partner following relocation from NYC.","duration":"Jul 2011 Aug 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2013","start_date":"Jul 2011","subtitle":"BAO Food and Drink, LLC","title":"BAO Food and Drink / Co-Founder: Organic Food Incubator"}],"url":""},{"company":"Barlcays Capital","company_id":"barclays-corporate-and-investment-bank","location":"Singapore and London","positions":[{"description":"Director: Head of Product Origination, Non-Japan Asia Investor Solutions• Business Management - managed a team of five professionals across Singapore and Hong Kong to develop new investment products, distribution channels and improved client services via coordination with Sales and Product Structuring teams. Director: Finance • Business Expansion – Led on-shore feasibility reviews in Pakistan and Indonesia for new local trading businesses ($6 billion in trading volume). Formed teams to assess revenue opportunities, competitive landscapes, resource requirements, time to market, and regulatory and sovereign risks. Result: Indonesia pursued and Pakistan rejected.• Business Management - approved new business initiatives on behalf of Asia Pacific Finance; directed regional legal entity profitability forecasting; and coordinated optimization of regulatory capital utilization. • Cost Savings – Identified $200 million in regulatory capital savings and $1.6 billion in risk capital reductions via optimization analysis of capital usage in key Asia Pacific entities.","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"Barlcays Capital","title":"Director"}],"url":"https://www.linkedin.com/company/barclays-corporate-and-investment-bank"},{"company":"Credit Suisse","company_id":"credit-suisse","location":"New York and London","positions":[{"description":"Director: New Business• Project Management - Led cross-functional teams to implement new business initiatives within North and South America, Europe, across business lines and divisions.• Projects: New product and business service introductions, corporate restructurings, funding structure development, acquisition due diligence coordination, and strategic investment transaction structuring. • Business Line Coverage Areas: Residential and Commercial Mortgage Trading, Alternative Investments, Energy, Litigation Risk Management, Fixed Income - Latin American Markets, Conduits, Tax, and Treasury.Director: Regional Management Americas• Corporate Governance - Implemented business governance oversight models and strategy coordination across the Investment Bank and Private Banking divisions for the Americas. Strategy coordination fostered regional cross-divisional sales synergies; Governance models enhanced business controls within each country of operation.• Relationship Management - Coordinated USA banking regulatory relationships with the Federal Reserve, NY State Banking Department, United Kingdom and Switzerland banking regulators.Vice President: Corporate Treasury• Capital Management and Advisory – Advised business managers on the creation of capital and tax efficient funding structures required for new business activities; managed associated funding transactions via Zurich, London and Hong Kong based sources.","duration":"Sep 1998 Aug 2007 9 years","duration_short":"9 years","end_date":"Aug 2007","start_date":"Sep 1998","subtitle":"Credit Suisse","title":"Director"}],"url":"https://www.linkedin.com/company/credit-suisse"},{"company":"D\'Arcy Masius Benton & Bowles","company_id":null,"location":"New York","positions":[{"description":"Managed the Corporate Treasury department of this privately held $700 million multinational communications and advertising holding company. Directed global banking relationships, financial risk management, working capital lines of credit, short and long-term debt financing, and North American cash management operations ($4 billion cash flow per annum). Managed the Corporate Treasury department of this privately held $700 million multinational communications and advertising holding company. Directed global banking relationships, financial risk management, working capital lines of credit, short and long-term debt financing, and North American cash management operations ($4 billion cash flow per annum).","duration":"May 1994 Sep 1998 4 years 5 months","duration_short":"4 years 5 months","end_date":"Sep 1998","start_date":"May 1994","subtitle":"D\'Arcy Masius Benton & Bowles","title":"Corporate Treasury Manager"}],"url":""},{"company":"HSBC","company_id":"hsbc","location":"New York","positions":[{"description":"Financial Associate Management Trainee, Real Estate Controllers, Corporate Planning, Financial Reporting, Asset Liability Management, Treasury Controllers, Process Automation. Financial Associate Management Trainee, Real Estate Controllers, Corporate Planning, Financial Reporting, Asset Liability Management, Treasury Controllers, Process Automation.","duration":"Jul 1990 May 1994 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 1994","start_date":"Jul 1990","subtitle":"HSBC","title":"Financial Associate to Financial Officer II"}],"url":"https://www.linkedin.com/company/hsbc"}]', '["Mike Brady “Pete has been essential in bringing our business vision to a reality. He uses a unique blend of financial, operational, and organizational skills to solve the most complex problems. Pete applies the right amount of financial discipline needed at a growing business and his analysis and preparation have been essential in our key contract negotiations. He has a natural instinct for identifying the critical metrics driving profitability with both our BAO product line and OFI business. Most importantly, Pete communicates equally well with our major clients as he does with line staff and he does so with the confidence needed to lead any team forward.”","LinkedIn User “Peter is a very responsible, dedicated, innovative and conscientious worker. Pete pays attention to detail and is good at managing stakeholders and people. I would recommend Pete to any organization that requires his skills and experiences. James P. Bailey Senior Director S&P Indices 55 Water Street New York, NY 10041-0003”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to lead strategic brand and executive communications initiatives, and today, the agent is reaching out to the user because they need to discuss a potential collaboration between 3M and the user's company in order to enhance their marketing communications efforts.
### Human: Agent: ['Kimberly Ellis, MA', 'Administrative Management Professional with over 12 years of experience in Operational Management in the fields of Local Government, Education, and Human Resources. Seeking a successful leadership role with an innovative & growing company. Passion includes leading, empowering & supporting others while maintaining a smooth & calm setting in a busy office. Recognized strengths include strong business judgment and the ability to bring tasks to completion in a timely manner. Received the Marietta First Award from City Manager for outstanding customer service. Obtained additional high honors for strong attention to detail, acceptable customer service, and team player attitude. Key Knowledge, Skills and Abilities Problem Solving & Systems Thinking: Focused / goal / results-driven, Demonstrates project management skills, Ability to meet deadlines effectively, Makes recommendation as a sound decision-maker, Understand the importance of achieving departmental goals, Takes initiative to analyze problems & get resultsLeadership Skills: Motivates, empowers, encourages, & inspires others to achieve goals, Builds & maintains employee / vendor / customer relationships, Ability to collaborate with diverse groups at all levels, Establish clear expectations, deadlines & deliverablesTeam, Communication & Interpersonal Skills: Builds & maintains strong relationships, Strong verbal & written skills, Active & effective listener, Builds consensus & resolves conflictsDemonstrated Track Record of Success In: Impeccable customer service & communication skills, Relationship & coalition building with diverse group, Supporting strategic projects, Commitment to motivating employee morale in workplace', 'Notary/Loan Signing Agent at Best Upon Request Notary Services, LLC.', 'Best Upon Request Notary Services, LLC.', '[{"company":"Best Upon Request Notary Services, LLC.","company_id":null,"location":"Marietta, Georgia, United States","positions":[{"description":"Certified Mobile Notary/Loan Signing AgentNotary Signing Agent- Notarize various documents such as Witness Signature, I-9, Power of Attorney (POA), Deeds, Affidavits, Vehicle Inspection, Titles, Bank Forms, Marriage License, Jurats, Acknowledgments & many more.Loan Signing Agent-Guide borrowers throughout high-priority loan documents to ensure signatures, initials, dates and notarial sections are filled out accurately.","duration":"Oct 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Best Upon Request Notary Services, LLC.","title":"Notary/Loan Signing Agent"}],"url":""},{"company":"City of Marietta","company_id":"city-of-marietta","location":"Marietta, GA","positions":[{"description":"•Act as an Office Manager while assisting in preparing ongoing reports and analysis for surety of department functions, productivity, and effectiveness.•Provide Human Resource-related duties for over 75 employees such as divisional personnel, payroll records, and other employee relation issues.•Fulfill the responsibilities of the Assistant Director of department, in absence, while communicating effectively with leadership as necessary.•Prepare purchase requisitions, review budget information, and other financial reports for department.•Participate in staff recruitment, hiring, training, scheduling, entrance/exit interviews, and evaluations•Enter divisional payroll into computer, purchase requisitions, and review budget information for the supervisors.•Maintain & implement detailed calendars of appointments, business meeting, travel & training courses, and special events for Assistant Director and Supervisors.•Contribute and participate in large projects to develop departmental goals.•Build superior relationships with vendors & contractors to make qualitative, negotiable decisions.•Problem-solve & respond to complaints/concerns from citizens in professional & tactful way.•Provide input & make recommendations on annual budget system.•Track/monitor department expenses for operations, equipment, & personnel.","duration":"Jun 2007 - Present 14 years 2 months","duration_short":"14 years 2 months","end_date":"Present","start_date":"Jun 2007","subtitle":"City of Marietta","title":"Administrative Asst"}],"url":"https://www.linkedin.com/company/city-of-marietta"},{"company":"Mercedes Benz Stadium","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"• Support all Stadium initiatives including Lost & Found, Designated Driver, and ADA programs by answering guests with concerns/questions• Provide concierge services when needed• Monitor fan behavior to ensure guests follow Code of Conduct","duration":"Jul 2017 Sep 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2019","start_date":"Jul 2017","subtitle":"Mercedes Benz Stadium","title":"Guest Service Host"}],"url":""},{"company":"Community Education Partners","company_id":"community-education-partners","location":"Greater Atlanta Area","positions":[{"description":"•Compiled tribunal data for upcoming court cases.•Provided administrative support to the Principal and Assistant Principal.•Coordinated school conferences. *Discussed assigned duties with classroom teachers in order to coordinate instructional efforts. •Presented subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.•Observed students\' performance, and record relevant data to assess progress. •Enforced administration policies and rules governing students.•Attended staff meetings, and served on committees as required.","duration":"Mar 2005 Jul 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2006","start_date":"Mar 2005","subtitle":"Community Education Partners","title":"Administrative / Instructional Assistant"}],"url":"https://www.linkedin.com/company/community-education-partners"},{"company":"Good Shepard Community Center","company_id":null,"location":"Vicksburg, MS","positions":[{"description":"•Assisted the Program Director with daily administrative tasks.•Prepared and assisted in preparation of proposal for funding and/or funding continuation from outside sponsors.•Coordinated program activities to ensure proper procedures and regulations were met.•Monitored and supervised activities of subordinates.Processed financial paperwork for purchase of supplies and equipment.•Coordinated transportation, custodial, and other support services as assigned.","duration":"Jun 2004 Feb 2005 9 months","duration_short":"9 months","end_date":"Feb 2005","start_date":"Jun 2004","subtitle":"Good Shepard Community Center","title":"Program Coordinator"}],"url":""},{"company":"Simpson Dura-Vent","company_id":null,"location":"Vicksburg, Ms","positions":[{"description":"•Compiled payroll data and computed along with posting wages.•Reconciled errors to maintain payroll records using computer and calculator.•Reviewed wages, computed, and corrected errors to ensure accuracy on payroll.•Created scan cards, time cards, and badges for all new employees.•Maintained inventory of returned merchandise sent back from customers.•Prepared and issued paychecks for over 200 employees on weekly basis.","duration":"Jan 2001 Apr 2003 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2003","start_date":"Jan 2001","subtitle":"Simpson Dura-Vent","title":"Payroll Administrator"}],"url":""},{"company":"Anderson-Tully Company","company_id":"anderson-tully-company","location":"Vicksburg, MS","positions":[{"description":"•Reviewed all new hire paperwork submitted by the employment manager for completeness.•Contacted various employers on behalf of the employee to ensure employee’s background information.•Developed and maintained the electronic record and hard copy files of all new employees.•Contributed to the upkeep of files in HR.•Assisted over 100 employees with benefits, retirement inquires, status changes, etc.","duration":"Jan 1999 Aug 2000 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2000","start_date":"Jan 1999","subtitle":"Anderson-Tully Company","title":"HR Asst."}],"url":"https://www.linkedin.com/company/anderson-tully-company"}]', '["“Kimberly Ellis is a member of Linked UP church and serves with the EducationTeam. During her time with the team, she has demonstrated that \\"Hard work\\" and \\"dedication\\" is work she loves to do. Kimberly is learning to be an instructor on the team and has shown a passion for others. She gives of herself and her time freely and without any hesitation or reservations. Kimberly is willing to step up when others take a step back. No challenge is too great for her.”","“I have had the pleasure of knowing Kim on a personal and professional level for over 10 years. She is consistently pleasant, tackling all assignments with dedication and a smile. Kim is very ambitious. In addition, she is extremely organized, reliable, computer literate, an excellent communicator, and a hard worker. Besides being a joy to work with, she is a take-charge person who is able to recommend creative ideas and communicate the benefits. Kim multitasks effectively and is able to handle a high-volume workload. She has consistently met or surpassed job related standards and her reports are accurate and thorough. Kim\'s team player mind-set, enthusiastic embrace of change, ability to work with minimal supervision and unwavering commitment to exceeding expectations, would make her an asset to any organization. On a personal level, Kim is conscientious, honest, courteous, caring and an individual that operates in integrity. She has a personality that allows her to cooperate and collaborate with anyone and has a positivity to her presence. I would certainly recommend Kim for any task where enthusiasm, hard work and trustworthiness are valued. ”"]'] User: ['Anthony L. Brown', 'Experienced Agency Owner with a demonstrated history of community development within the insurance industry. Highly skilled business professional with a background in Finance, Lending, Marketing, Advertising, and Sales.', 'Owner at Anthony L Brown Agency', 'Anthony L Brown Agency', '[{"company":"Anthony L Brown Agency","company_id":null,"location":"Las Vegas, Nevada, United States","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Anthony L Brown Agency","title":"Owner"}],"url":""},{"company":"State Farm ®","company_id":"state_farm","location":null,"positions":[{"description":"","duration":"Jul 2018 Aug 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2019","start_date":"Jul 2018","subtitle":"State Farm ®","title":"Agent"},{"description":"","duration":"Feb 2018 Jun 2018 5 months","duration_short":"5 months","end_date":"Jun 2018","start_date":"Feb 2018","subtitle":"State Farm ®","title":"Agent Intern"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Valley West Insurance","company_id":"valley-west-insurance","location":"Las Vegas, Nevada Area","positions":[{"description":"","duration":"Aug 2015 Feb 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2018","start_date":"Aug 2015","subtitle":"Valley West Insurance","title":"Vice President Operations"}],"url":"https://www.linkedin.com/company/valley-west-insurance"},{"company":"Valley West Mortgage","company_id":"valley-west-mortgage","location":null,"positions":[{"description":"","duration":"2011 Aug 2015 4 years","duration_short":"4 years","end_date":"Aug 2015","start_date":"2011","subtitle":"Valley West Mortgage","title":"Branch Operations Manager"},{"description":"","duration":"Jun 2010 Jun 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2011","start_date":"Jun 2010","subtitle":"Valley West Mortgage","title":"Client Relations Manager"}],"url":"https://www.linkedin.com/company/valley-west-mortgage"}]', '["Vatche Saadtjian “Anthony handled all of my clients in a very professional manor and has always provided Valley West Mortgage with the resources needed to grow as a company.”","Chris Parks “Great Up stounding professional with great experiencee in his profession”"]']### Assistant: The agent's job is to provide insurance services. Today, the user is reaching out to the agent because they need to inquire about a new insurance policy for their business.
### Human: Agent: ['Manish Solanki', 'Innovative, strategic, and vision-focused IT technology solutions leader with a proven track record in finance, compliance, telecom, and other domains. Effectively leading teams, driving transformations, leveraging information security, applications, and risk management leadership for effective decision-making, impacting bottom-line of the organization, resulting in visible savings in cost and resources. Directed business-critical mid and large size global technical projects. Core Competencies: • Strategic Leadership • Data Warehouse and Power BI • Enterprise/Application Architect • Systems/Software Integration • ServiceNow Implementation • RSA Archer Implementation • Cross-functional Teams • Development platforms', 'Data & Analytics, Director at DGS', 'DGS', '[{"company":"DGS","company_id":"dgs-old-page","industry":"Airlines and Aviation","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jul 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jul 2021","subtitle":"DGS","title":"Director"}],"url":"https://www.linkedin.com/company/dgs-old-page"},{"company":"OneDigital","company_id":"weareonedigital","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"OneDigital","title":"Data Services"}],"url":"https://www.linkedin.com/company/weareonedigital"},{"company":"Equifax","company_id":"equifax","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jul 2019 Nov 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2020","start_date":"Jul 2019","subtitle":"Equifax","title":"Global Security Risk"}],"url":"https://www.linkedin.com/company/equifax"},{"company":"FirstKey Homes","company_id":"firstkeyhomesllc","location":"Atlanta, Georgia","positions":[{"description":"","duration":"Sep 2018 Jul 2019 11 months","duration_short":"11 months","end_date":"Jul 2019","start_date":"Sep 2018","subtitle":"FirstKey Homes","title":"Data Architect"}],"url":"https://www.linkedin.com/company/firstkeyhomesllc"},{"company":"EY","company_id":"ernstandyoung","location":null,"positions":[{"description":"","duration":"Oct 2017 Sep 2018 1 year","duration_short":"1 year","end_date":"Sep 2018","start_date":"Oct 2017","subtitle":"EY","title":"IT Assistant Director, Tech Lead"},{"description":"","duration":"Dec 2005 Sep 2018 12 years 10 months","duration_short":"12 years 10 months","end_date":"Sep 2018","start_date":"Dec 2005","subtitle":"Ernst & Young","title":"Application Engineering Lead"}],"url":"https://www.linkedin.com/company/ernstandyoung"},{"company":"Verizon","company_id":"verizon","location":"","positions":[{"description":"","duration":"Mar 2003 Dec 2005 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2005","start_date":"Mar 2003","subtitle":"Verizon","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"InfoDream Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 1999 Feb 2003 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2003","start_date":"Oct 1999","subtitle":"InfoDream Corporation","title":"Teachnical Lead"}],"url":""}]', '["LinkedIn User “It’s a pleasure of having Manish working as part of my Security Risk team. His knowledge about IT and Security Risk is amazing. He has the ability to solve multiple challenging problems at the same time and continues to find time to help his junior teammates and our business partners. He’s truly an IT and Security professional. I wouldn’t hesitate to have Manish back on my team again.”","Eric Watson “I joined the company after Manish and found him to be an incredible asset to the team. He has very deep data warehousing skills and often finds creative and pragmatic solutions to data quality issues. In addition, I appreciated his proactive approach in seeking feedback from both myself and other business stakeholders. I would definitely recommend Manish to anyone in the future!”"]'] User: ['Susan Grayson', 'Fifteen years of experience in business operations, information systems, sales, budgeting, solution-based problem resolution, project leadership with cross-functional teams, mentoring, testing, training, analysis and decision-making. Seven years focused in business systems, reporting and process improvement in corporate environments. Specialties: SharePoint, PeopleSoft HR and Benefits Administration, training, budgeting, business process improvement, project management, personnel administration, customer service and business operations', 'Business Analyst - Data Concepts', 'Data Concepts', '[{"company":"Data Concepts","company_id":"data-concepts","industry":"Information Technology and Services","location":"Glen Allen, Va","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Data Concepts","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/data-concepts"},{"company":"Apex Systems","company_id":"apex-systems","location":"Glen Allen, Va","positions":[{"description":"","duration":"Sep 2013 Apr 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2015","start_date":"Sep 2013","subtitle":"Apex Systems","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/apex-systems"},{"company":"Virginia Commonwealth University, MCVH","company_id":"virginia-commonwealth-university","location":"Richmond,Va","positions":[{"description":"","duration":"Feb 2013 Sep 2013 8 months","duration_short":"8 months","end_date":"Sep 2013","start_date":"Feb 2013","subtitle":"Virginia Commonwealth University, MCVH","title":"Information Technology Business Systems Applications Analyst"}],"url":"https://www.linkedin.com/company/virginia-commonwealth-university"},{"company":"Virginia Commonwealth University, MCV Physicians","company_id":null,"location":"Richmond, Va","positions":[{"description":"","duration":"Aug 2009 Feb 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2013","start_date":"Aug 2009","subtitle":"Virginia Commonwealth University, MCV Physicians","title":"Physician Comp Manager"}],"url":""},{"company":"LandAmerica Financial Group, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Nov 2008 6 months","duration_short":"6 months","end_date":"Nov 2008","start_date":"Jun 2008","subtitle":"LandAmerica Financial Group, Inc.","title":"Senior Human Resources Analyst"}],"url":""},{"company":"LandAmerica","company_id":"lawyer%27s-title-company","location":"Richmond, Virginia Area","positions":[{"description":"","duration":"Aug 2005 May 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2008","start_date":"Aug 2005","subtitle":"LandAmerica","title":"Human Resources Technology Manager"}],"url":"https://www.linkedin.com/company/lawyer%27s-title-company"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"Apr 2004 Aug 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2005","start_date":"Apr 2004","subtitle":"Circuit City Stores, Inc.","title":"Manager, Training Operations"},{"description":"","duration":"Mar 2001 Apr 2004 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2004","start_date":"Mar 2001","subtitle":"Circuit City Stores, Inc.","title":"Manager, Human Resource Information Systems"}],"url":"https://www.linkedin.com/company/circuit-city"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"1992 2001 9 years","duration_short":"9 years","end_date":"2001","start_date":"1992","subtitle":"Circuit City Stores, Inc.","title":"Supervisor / Manager, Personnel Records"},{"description":"","duration":"1984 Oct 1992 8 years","duration_short":"8 years","end_date":"Oct 1992","start_date":"1984","subtitle":"Circuit City Stores, Inc.","title":"Store Operations"}],"url":"https://www.linkedin.com/company/circuit-city"}]', '["Angie Jenkins Burnett “Susan was a key member of our HR team and played a critical role in leading our effort to implement a new HR/Payroll system at LandAmerica. I was very impressed with Susan\'s knowledge of both technology and HR as well as her follow through, problem-solving and communication skills. Susan was a strong team player and was successful in bringing together various HR functions to meet a common goal. I would welcome the opportunity to work with Susan again in the future. I think she would be a valuable asset to any organization.”","Tim Wight “Susan is a detailed-oriented manager of HR systems. She consistently documents all processes and requirements, always providing a clear audit trail. She is a team player that always has the team goals and interests in mind. Her energetic personality is a great motivator to those around her. Susan\'s technical skills, her knowledge of HR systems, and ability to work with people make her particularly well-rounded and effective.”"]']### Assistant: The agent's job is to provide IT technology solutions leadership, and today, the agent is reaching out to the user from a different company to discuss potential collaboration on implementing a new HR/Payroll system.
### Human: Agent: ['Sonia Varney', 'My Project Management career has been centered around Waterfall and in-house developed methodologies, but I am not afraid to try anything new. As a project manager, I typically play the role of Business Analyst and Project Manager. I have helped establish one PMO and have helped standardize processes and procedures for two PMOs. My last position was as a Project Manager and Planview Enterprise One Administrator, where I enjoyed working with multiple lines of business to understand how each managed projects so that I could properly configure Planview to suit their needs. Outstanding interpersonal communication skills, with a strong aptitude for using Microsoft Office tools. Planview Enterprise One, Administrator. PMP, Scrum Master Certified, ITIL Foundations, and Lean Six Sigma White Belt certified. Manage multiple small to large sized projects, simultaneously. Excellent MS Office skills, including MS Project. I prefer direct hire, contract to hire, or contract positions. I do not wish to relocate, but have experience at supporting remote teams over the past several years. Sonia Varney, PMP, SMC sonia.varney@yahoo.com', 'Technology Portfolio System Admin/Info Technology Specialist II (Planview E1 Administrator) at Commonwealth of Virginia', 'Commonwealth of Virginia - Information Technology Agency', '[{"company":"Commonwealth of Virginia - Information Technology Agency","company_id":"commonwealth-of-virginia","industry":"Government Administration","location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Commonwealth of Virginia - Information Technology Agency","title":"Technology Portfolio System Admin/Info Technology Specialist II (Planview E1 Administrator)"}],"url":"https://www.linkedin.com/company/commonwealth-of-virginia"},{"company":"XPO Logistics, Inc.","company_id":"xpologistics","location":"Dublin, OH","positions":[{"description":"","duration":"Feb 2017 Apr 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Apr 2020","start_date":"Feb 2017","subtitle":"XPO Logistics, Inc.","title":"Project Manager, Technology / Planview Enterprise One Administrator"}],"url":"https://www.linkedin.com/company/xpologistics"},{"company":"FusionStorm","company_id":"fusionstorm","location":"Columbus, OH","positions":[{"description":"","duration":"Jan 2015 Oct 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2016","start_date":"Jan 2015","subtitle":"FusionStorm","title":"Project Manager"}],"url":"https://www.linkedin.com/company/fusionstorm"},{"company":"PCM","company_id":"pcm-inc","location":"Columbus, Ohio","positions":[{"description":"","duration":"Dec 2011 Nov 2014 3 years","duration_short":"3 years","end_date":"Nov 2014","start_date":"Dec 2011","subtitle":"PCM","title":"Project Manager"}],"url":"https://www.linkedin.com/company/pcm-inc"},{"company":"Atrium Personnel","company_id":"atrium-personnel","location":"","positions":[{"description":"","duration":"Sep 2011 Dec 2011 4 months","duration_short":"4 months","end_date":"Dec 2011","start_date":"Sep 2011","subtitle":"Atrium Personnel","title":"Contract Project Manager - PCM"}],"url":"https://www.linkedin.com/company/atrium-personnel"},{"company":"TEKsystems","company_id":"teksystems","location":"JP Morgan Chase","positions":[{"description":"","duration":"Apr 2011 Jun 2011 3 months","duration_short":"3 months","end_date":"Jun 2011","start_date":"Apr 2011","subtitle":"TEKsystems","title":"Contract Project Manager"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"Insight","company_id":"insight","location":null,"positions":[{"description":"","duration":"Jul 2010 Aug 2010 2 months","duration_short":"2 months","end_date":"Aug 2010","start_date":"Jul 2010","subtitle":"Insight","title":"Contract IT Project Coordinator"},{"description":"","duration":"Mar 2010 Jun 2010 4 months","duration_short":"4 months","end_date":"Jun 2010","start_date":"Mar 2010","subtitle":"Insight","title":"Contract Project Manager"}],"url":"https://www.linkedin.com/company/insight"},{"company":"Insight","company_id":"insight","location":"","positions":[{"description":"","duration":"Jan 2009 Jan 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2010","start_date":"Jan 2009","subtitle":"Insight","title":"Contract, IT Project Coordinator"}],"url":"https://www.linkedin.com/company/insight"},{"company":"Highlights for Children","company_id":"highlights-for-children","location":null,"positions":[{"description":"","duration":"Jun 2001 Jun 2008 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2008","start_date":"Jun 2001","subtitle":"Highlights for Children","title":"Project Manager / MS Project Server Administrator"},{"description":"","duration":"Sep 1997 Jun 2001 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2001","start_date":"Sep 1997","subtitle":"Highlights for Children","title":"Sr. Business Systems Developer"}],"url":"https://www.linkedin.com/company/highlights-for-children"},{"company":"CSC","company_id":"csc","location":"","positions":[{"description":"","duration":"Feb 1997 Sep 1997 8 months","duration_short":"8 months","end_date":"Sep 1997","start_date":"Feb 1997","subtitle":"CSC","title":"Senior Programmer Analyst"}],"url":"https://www.linkedin.com/company/csc"},{"company":"OHIO STATE LIFE INSURANCE","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 1991 Feb 1997 5 years 4 months","duration_short":"5 years 4 months","end_date":"Feb 1997","start_date":"Nov 1991","subtitle":"OHIO STATE LIFE INSURANCE","title":"Programmer"}],"url":""}]', '["Tammy Moe “Sonia would be a great asset to any company. I worked with Sonia for a few years after training her to be a Planview Administrator. She learned very quickly, and jumped right into a lead position where she was responsible for configuring the tool in order to on-board, train and support over 1,500 users worldwide. She was one of three Global Administrators that supported teams across our company. She was valued, and is greatly missed, by all who worked with her, from other Planview Administrators to those she supported. I highly recommend Sonia for a Planview Administrator position.”","Maria Naramore “I have had the privilege of working with Sonia over the last several years as Global Administrators for Planview Enterprise One application. Sonia and I worked together supporting Planview worldwide. As the Global Financial Administrator, I worked with Sonia as she led the effort to onboard Europe countries to Planview, as well as several Corporate line of businesses. Sonia was very effective in on-boarding, training, and supporting over 1,500 worldwide users. She is very knowledgeable, devoted, and conscientious. She is highly regarded and respected by her peers, business unit administrators, and end users. I highly recommend Sonia for a Planview Global Administrator position.”"]'] User: ['Yuriy K.', '• Project Management Professional • ISTQB Advanced Level: Certified Test Manager • 8 years in Automotive Industry • 3 years of Functional Ownership • 3 years of Project Management (31 Engineers) • 2 years of Project Manager deputy (25 Engineers) • 2 years of Test Management experience (5 Engineers)', 'Senior Technical Project Coordinator / Product Owner at Luxoft', 'Luxoft', '[{"company":"Luxoft","company_id":"luxoft","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Luxoft","title":"Senior Technical Project Coordinator / Product Owner"},{"description":"","duration":"May 2019 Apr 2020 1 year","duration_short":"1 year","end_date":"Apr 2020","start_date":"May 2019","subtitle":"Luxoft USA, Inc.","title":"Technical Project Coordinator / Product Owner"},{"description":"Functional Owner responsibilities:• Requirement analysis, clarification and estimation• Feature implementation planning and status tracking• Feature workflow (JIRA) & Elvis ticket management• Team management• Communication with the Customer and sub-contractors, including clarification, planning and reporting• Reporting to the CustomerProject Manager responsibilities (32 engineers): • People Management: Performance Appraisals; Interviewing newcomers; Team building management; Resource allocation; \'Firefighting\' in case of escalations• Time and budget planning/reporting; Compensation planning• Customer Communication: Monthly reporting to the Customer; Business trip planning and handling; Customer visit planning• Risks Management; Process audits","duration":"Apr 2016 Apr 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2019","start_date":"Apr 2016","subtitle":"Luxoft","title":"Project Manager, Functional Owner"},{"description":"Performing activities of a Test Team Leader for an Automotive Navigation systems team- Establishing test process- Test Plan creation & updates- Test planning, schedule & strategy (4 test engineers, 5 main features and several additional ones)- Technical interviews- Probation & Performance Appraisal meetings- Weekly Webex conferences with Functional Owners. - Setting up of test environment: embedded test hardware assembling, flashing and maintenance- Regular test team meetings- Regular overview meetings with team members- Test case suite & test report reviewProject management activities:- Delivery Status reports, Weekly reports, Team performance reports- Project Vacation planning- Risks & Problems tracking- Project Hardware maintenance/tracking- PMP modification & updates - Project & Engineering audits - Daily project status report meetings with customer management (on demand)- Weekly meetings with Team Leaders & MoMs- Peer review moderation","duration":"Sep 2014 Apr 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2016","start_date":"Sep 2014","subtitle":"Luxoft","title":"Software Test Team Leader, Project Manager Deputy"},{"description":"Working as a Senior Test Engineer for an Automotive Navigation systems Customer- Requirement analysis- Test case design, review and execution - Functional testing; Non-functional testing (including compatibility, performance, stress, endurance, localization, usability); Re-testing and regression testing; Acceptance testing - Composition of test reports for management on the customer side- Defect tracking (posting defects in Elvis, Jira)- Setting up of test environment: embedded test hardware assembling, flashing and maintenance- Reproduction and analysis of issues detected by end-user- Test team activity planning, scheduling and strategy","duration":"Jul 2013 Aug 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2014","start_date":"Jul 2013","subtitle":"Luxoft","title":"Senior Software Test Engineer"},{"description":"Compilation and testing of Digital Navigation Map Databases for Harman Automotive Navigation systems (BMW)- Navigation Map Database production.- Work with embedded automotive navigation systems.- Starting and monitoring compilation progress.- Analyzing compilation failures and errors.- Defect tracking.- Acceptance testing of compiled map products. - Re-testing and regression testing.- Production reports.","duration":"Dec 2010 Jun 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2013","start_date":"Dec 2010","subtitle":"Luxoft","title":"Map Enhancement Engineer/QA Test Engineer"}],"url":"https://www.linkedin.com/company/luxoft"},{"company":"Comodo","company_id":"xcitiumcybersecurity","location":"","positions":[{"description":"- Manual testing of Comodo Internet Security.- Specification analysis and test-case set design.- Functional, non-functional testing, regression testing.- Teamwork with abroad company branches.- Participation in strategy and specification discussion meetings.- Incident reporting.- User feedback analysis. - Manual testing of Comodo Internet Security.- Specification analysis and test-case set design.- Functional, non-functional testing, regression testing.- Teamwork with abroad company branches.- Participation in strategy and specification discussion meetings.- Incident reporting.- User feedback analysis.","duration":"Jan 2010 Dec 2010 1 year","duration_short":"1 year","end_date":"Dec 2010","start_date":"Jan 2010","subtitle":"Comodo","title":"QA Test Engineer"}],"url":"https://www.linkedin.com/company/xcitiumcybersecurity"},{"company":"Xella Ukraine","location":"","positions":[{"description":"Administration and support of company informational infrastructure: - Local area network, business telephone system; - OS and software installation and configuration. Administration and support of company informational infrastructure: - Local area network, business telephone system; - OS and software installation and configuration.","duration":"Jan 2009 Dec 2009 1 year","duration_short":"1 year","end_date":"Dec 2009","start_date":"Jan 2009","subtitle":"Xella Ukraine","title":"System Administrator"}],"url":""}]', '["Vladyslav Goncharuk “I wanted to leave feedback regarding my work with Yuriy long time ago. But I\'ve decided first to compare him against other \\"managers\\" which I was working with after he has left the project. I think now, ~8 months after he moved to Dallas, I\'m ready to compare and judge. First of all, from my personal opinion Yuriy is a star-light, which gives the whole team hope in project\'s success. He makes you believe that despite all pitfalls on our common path we will make it. That is a huge advantage by itself, but he achieves that via deep dive into the faced issues, which inspires respect in me. Yuriy shown himself as person with set of great management skills. Most of technical specialists achieved a \\"synergy effect\\" during their work with him. He allowed engineers to concentrate on technical stuff, taking customer\'s pressure, clarification topics, deployment of meetings and workshops and many more things on his shoulders. Minimisation of switch of engineer\'s contexts during his leadership allowed me to do most exciting and complex implementations, which are still heavily used within a project. On side of external communication Yuriy was always able to build trustful and positive relations with customer\'s FOs. On my memory he was one of many FOs on our side, who has build real agile-like development process within his domain with injection of new features on the fly. That was an approach, which was highly appreciated by the customer. Well, I don\'t like to endlessly iterate over person\'s strong sides. Thus the general idea which I want to convey is that in today\'s result-oriented world Yuriy is a great candidate for management roles within IT projects, as his presence gives your project +10 to charisma and +5% to chance of successful release. Thank you, Yuriy for giving me a chance to show myself and for continuous productive work! I wish you to hold on there, in the world of new exciting challenges!”","Yurii Rudomotov “It was a good time and a good productive work with Yuriy during 2,5 years. Yuriy is a good performer, a well qulified and discipline engineer, and also a very positive person. Over the time in project, he grew professionally from Senior Test Engineer position to Test Team Leader and Project Manager Deputy, showing high performance and motivation, good leadership and people management skills, as well as effectiveness in challenging circumstances. He established test process from the scratch, managing a team of 5 people, while simultaneously performing responsibilities of Project Manager deputy (25 people). Yuriy is purpose-driven and has flexible communication skills, which allows him to establish productive work process with people and teams from different cultural and technical backgrounds. ”"]']### Assistant: The agent's job is to manage multiple projects and standardize processes, and today, the agent is reaching out to the user because they need assistance with configuring Planview Enterprise One for their project management needs.
### Human: Agent: ['Stephanie Marston', '• Strategic thinker. • Creative and resourceful problem-solver. • Team-builder focused on working collaboratively. • Experienced in Volunteer Program Management. • Excellent facilitation skills. Specialties: Bilingual - Spanish', 'Nonprofit Management Professional', 'Every Child Succeeds', '[{"company":"Every Child Succeeds","company_id":null,"location":"Cincinnati, Ohio, United States","positions":[{"description":"","duration":"Nov 2013 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"Nov 2013","subtitle":"Every Child Succeeds","title":"Project Manager (Senior Specialist)"}],"url":""},{"company":"Northern Kentucky University","company_id":"northern-kentucky-university","location":"","positions":[{"description":"Also completed certificate in nonprofit management. Also completed certificate in nonprofit management.","duration":"Jan 2011 Dec 2012 2 years","duration_short":"2 years","end_date":"Dec 2012","start_date":"Jan 2011","subtitle":"Northern Kentucky University","title":"Master of Public Administration"}],"url":"https://www.linkedin.com/company/northern-kentucky-university"},{"company":"American Society for Public Administration, Greater Cincinnati Chapter","company_id":null,"location":"Cincinnati, Ohio Area","positions":[{"description":"• Provided organizational support to the Chapter\'s 11 member Board of Directors, 80-90 local members, and several hundred friends of the organization who attend events.• Assisted in marketing, organization and management of nine monthly programming events, with an average attendance of 25.• Facilitated the annual regional recognition process, receiving 28 nominations from across the region. Coordinated the chapter’s recognition events, with more than 100 attendees.• Awarded $8,000 for grant proposals, increasing the chapter’s previous year total of $6,000. Also responsible for all grant reporting to the grant making body.","duration":"Aug 2011 Jul 2012 1 year","duration_short":"1 year","end_date":"Jul 2012","start_date":"Aug 2011","subtitle":"American Society for Public Administration, Greater Cincinnati Chapter","title":"Seasongood ASPA Fellow"}],"url":""},{"company":"Girl Scouts of Western Ohio","company_id":"girlscoutswoh","location":null,"positions":[{"description":"• Recruited, trained, and coached volunteers to facilitate trainings and fulfill volunteer roles and responsibilities. Managed volunteer council trainers and administrative volunteers supporting 20 neighborhood organizations, a total of roughly 3,000 volunteers.• Strategically planned and marketed courses for classroom, home study, and online training, increasing overall training compliance by ~10% and doubling average class size.• Exceeded all benchmarks and goals for training compliance of volunteers, with some individual neighborhoods exceeding their goals by as much as 28%.• Streamlined training resources and processes to provide better and more consistent support to volunteers resulting in increased training compliance council-wide.• Collaborated with staff to develop training content/curricula for several subjects; developed four new trainings to meet the needs of volunteers serving in short-term roles, including processes, resources and support.• Facilitated more than 25 trainings for paid and volunteer staff annually.","duration":"Jul 2008 Dec 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2010","start_date":"Jul 2008","subtitle":"Girl Scouts of Western Ohio","title":"Training Delivery Specialist"},{"description":"• Built new and maintained existing partnerships with roughly 25 organizations in the Greater Cincinnati area.• Developed comprehensive recruitment strategy to meet membership goals, and recruit girls and adults into the organization.• Recruited, trained and coached volunteers responsible for implementing recruitment strategies for girls and adults. Achieved 97% of membership recruitment goal by registering roughly 1,100 girls in traditionally underserved communities. Doubled the number of girls of Hispanic origin participating in the program in Hamilton alone to more than 50 individuals.","duration":"Oct 2005 Jul 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jul 2008","start_date":"Oct 2005","subtitle":"Girl Scouts of Western Ohio","title":"Membership Extension Specialist"}],"url":"https://www.linkedin.com/company/girlscoutswoh"}]', '["Thomas Lambert “Stephanie does excellent work. She is reliable and very organized.”","Christina Mullis “Stephanie maintains a strong work ethic and desire to improve. She gave 110% of her passion for Girl Scouts and never shyed away from making suggestions for a better way of work. She was known for her work and passion.”"]'] User: ['Curtis Baxter, Ed.D.', 'As a Graduate Professor in the area of Educational Leadership, I am committed to unraveling the leadership conundrum for teachers while preparing them to be efficacious professionals.Specialties: Adult Education, Curriculum, Educational Leadership, Correctional Education for Adjudicated Youth', 'Instructional Associate ( coach) at Lamar Univ.', 'Instructional Connections, Inc.', '[{"company":"Instructional Connections, Inc.","company_id":"instructionalconnections","industry":"Education Administration Programs","location":null,"positions":[{"description":"Graduate instructional online coach for Educational leadership students at Lamar University.-Participate in asynchronous discussions-Score assignments-Assist at risk students-Provide answers to content/policy questions","duration":"Oct 2012 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Oct 2012","subtitle":"Instructional Connections, Inc.","title":"Instructional Associate/Academic Coach"},{"description":"Graduate online Coach for Educational Leadership students, \\" The Principalship\\", providing asynchronous instruction for all course work within the Masters Program. Sample classes-School Law-School Finance-Research in Education-Instructional Supervision-Multicultural Education","duration":"May 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"May 2010","subtitle":"Instructional Connections, Inc.","title":"Instructional Associate"}],"url":"https://www.linkedin.com/company/instructionalconnections"},{"company":"Central Michigan University","company_id":"central-michigan-university","location":"Greater Atlanta Area","positions":[{"description":"Synchronous instructor of various graduate classes in the areas of Ed. Leadership, Adult Education, Curriculum and Instruction. Synchronous instructor of various graduate classes in the areas of Ed. Leadership, Adult Education, Curriculum and Instruction.","duration":"Apr 2003 - Present 18 years 8 months","duration_short":"18 years 8 months","end_date":"Present","start_date":"Apr 2003","subtitle":"Central Michigan University","title":"Adjunct Associate Professor, Graduate"}],"url":"https://www.linkedin.com/company/central-michigan-university"},{"company":"Dekalb County Schools","company_id":null,"location":"Stone Mountain, GA","positions":[{"description":"Middle School Social Studies teacher...Retired. Middle School Social Studies teacher...Retired.","duration":"Aug 2003 Sep 2011 8 years 2 months","duration_short":"8 years 2 months","end_date":"Sep 2011","start_date":"Aug 2003","subtitle":"Dekalb County Schools","title":"Retired Educator"}],"url":""},{"company":"Toastmasters International","company_id":"toastmasters-international","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Feb 2003 Apr 2005 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2005","start_date":"Feb 2003","subtitle":"Toastmasters International","title":"Local President"}],"url":"https://www.linkedin.com/company/toastmasters-international"},{"company":"Cornell Abraxas Companies","company_id":null,"location":"Morgantown, PA","positions":[{"description":"Interpreted and implemented all Abraxas policies, Department of Welfare, Joint Commission on Accreditation of Health Care Organizations (JCAHO) regulations, state laws relevant to education, and private school licensing.Supervised, either directly or through delegation, all activities of the school including master schedule, student testing, and placement.Worked with the Director of Administration to obtain, monitor, budget, and report on school financing.Recommended personnel actions including hiring, promotion, salary change, demotion, or dismissal of any school staff member.Supervised and evaluated the performance of school staff. Worked with Clinical Director and Assistant Directors to ensure the integration of treatment processes with educational processes.Controlled and maintained records in accordance with Act 1306 regulations and Title I.Supervised all federal and state regulations with respect to Students with Disabilities Act and IDEA mandates.","duration":"Jan 2001 Jan 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2002","start_date":"Jan 2001","subtitle":"Cornell Abraxas Companies","title":"High School Principal"}],"url":""},{"company":"Glynn County Schools","company_id":null,"location":"Brinswick, GA","positions":[{"description":"Provided instructional support and evaluation for certified teachers.Supervised custodial staff and oversaw building inspectionCoordinated fire drills, book inventory, room assignments, field trips and community school programs.Served as principal for school wide discipline (grades 6-8) tribunals, behavior contracts, discipline reviews, in-school suspension and alternative placement.Provided administrative support as needed by principal.Assisted with the identification and monitoring of students with special needs.Served as Safety/Emergency Management coordinator.","duration":"Jan 1998 Jan 2001 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2001","start_date":"Jan 1998","subtitle":"Glynn County Schools","title":"Middle School Assistant Principal"}],"url":""}]', '["Janel Pulley- Borzotra, MBA “Curtis is a very confident, knowledgeable, and excellent speaker and trainer. I had the pleasure of working with him when he was an educator in DeKalb County Schools and helped to charter a Toastmaster\'s group. He is a great organizer and understands that knowledge is key to success. Curtis is very empowering and I am glad he is still doing great things. I look forward to future projects.”","Rhonda R. Prunty “Dr. Baxter was a huge resource for me when I began my teaching tenure at Central Michigan University. I also worked closely with both he and other adjunct instructors to establish a research group. This group also publishes a research journal.”"]']### Assistant: The agent's job is to provide instructional support and coaching to graduate students in educational leadership, and today the agent is reaching out to the user to discuss a research project collaboration opportunity.
### Human: Agent: ['Latha Arunachalam', '• IT Management professional with multiple years of experience in Development, Testing, Project coordinator, Analyst in the area of Retail and Telecommunication.• Excellent experience as Software Engineer and Technology Lead on Object oriented (OOPS) design and development, database programming, web programming and GUI development using .net, C,sybase, oracle, Unix,web services, HTML, SQL Server 2008,Ruby on Rails, Visual Source Safe, IBM Clear case, mainframes -cobol/pli/db2, UIAutomator, Python, etc.• Excellent experience as a QAE working on tablet devices. Device code setup, content setup, end to end testing and delivering. Communicating and coordinating with different team and driving signoff for different releases• Experienced in Automating Tablet Device UI Testing - Androids and other Tablet Devices• Excellent experience as a QAE working on tablets, eink devices and Phone Devices. Device code setup, content setup, end to end testing and delivering and signoff.• Excellent in Managing QAE resources - Work allocation, Mentoring, Monitoring work and Performance review• Well experienced in performance, functional testing, manual testing and Automation Testing• Well experienced in all stages of SDLC, waterfall and Agile methodologies.• Proven experience in project and team leading with zero defect delivery. • Equally comfortable working independently as well as in a team environment. • Effective and positive team player/manager known for contributing creative solutions.• Experienced at building partnerships and common understanding across organizational teams.• Experienced in the development and deployment of IT training programs.• Good experience as a configuration controller and manager for the project. ensure good quality process is practiced to maintain the CMMI 5 level of the project.My team is hiring:', 'Principal TPM at Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Amazon","title":"Principal TPM"},{"description":"","duration":"Mar 2020 Apr 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2021","start_date":"Mar 2020","subtitle":"Amazon","title":"Senior Manager Quality Engineering"},{"description":"","duration":"Aug 2016 Mar 2020 3 years 8 months","duration_short":"3 years 8 months","end_date":"Mar 2020","start_date":"Aug 2016","subtitle":"Amazon","title":"Software QA Manager III"},{"description":"Kindle Demonstration Devices","duration":"Apr 2016 Aug 2016 5 months","duration_short":"5 months","end_date":"Aug 2016","start_date":"Apr 2016","subtitle":"Amazon","title":"Senior QA Engineer"},{"description":"","duration":"Jan 2013 Mar 2016 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2016","start_date":"Jan 2013","subtitle":"Amazon","title":"Quality Assurance Engineer II"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Infosys","company_id":"infosys","location":"","positions":[{"description":"","duration":"Oct 2004 Dec 2012 8 years 3 months","duration_short":"8 years 3 months","end_date":"Dec 2012","start_date":"Oct 2004","subtitle":"Infosys","title":"Tech Lead"}],"url":"https://www.linkedin.com/company/infosys"}]', '["Rahul Pandit “I managed Latha in the Kindle Offline Retail team at Amazon. I cannot say enough good things about her. She steps up to take on new challenges and is a very dedicated person. I have seen her grow seamlessly from an Individual Contributor role to leading the Kindle Retail Demo QA team. She was instrumental in ramping up, mentoring and growing the Device Automaton team in Chennai, India. She has great project management skills as well as people skills. She is collaborative and works well across all levels of an org to get things done with a sense of urgency. She will be an asset to any company lucky enough to have her.”","Laura L. “I had the pleasure of working with Latha on a new test program for Kindle demo devices. Latha went above and beyond to ensure that we were able to test and distribute the required devices on time under tight deadlines. Throughout the project, Latha was collaborative, driven and dedicated to delivering great products to our customers. ”"]'] User: ['Amanda Cohen', 'Skilled in Digital Strategy, Revenue & Profit Growth, Big Data Analytics, Media Buying, and Management. Strong digital marketer.', 'Director Of Marketing at XO', 'XO', '[{"company":"XO","company_id":"flyxo","industry":"Airlines and Aviation","location":null,"positions":[{"description":"Lead the marketing program managing a team of 5 across brand, SEM, SEO, display, events, referral, mobile marketing, direct mail, CRM & email channels.","duration":"Apr 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Apr 2021","subtitle":"XO","title":"Marketing Director"},{"description":"","duration":"2019 Mar 2021 2 years","duration_short":"2 years","end_date":"Mar 2021","start_date":"2019","subtitle":"XO","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/flyxo"},{"company":"BUGATCHI","company_id":"bugatchi","location":"Boca Raton, Florida","positions":[{"description":"Oversaw the digital strategy for Bugatchi.com. Managed display, SEM, SEO, Referral, Affilaite, & Email marketing channels. Doubled the revenue for the business in one year. Oversaw the digital strategy for Bugatchi.com. Managed display, SEM, SEO, Referral, Affilaite, & Email marketing channels. Doubled the revenue for the business in one year.","duration":"2018 2019 1 year","duration_short":"1 year","end_date":"2019","start_date":"2018","subtitle":"BUGATCHI","title":"E-Commerce Marketing Director"}],"url":"https://www.linkedin.com/company/bugatchi"},{"company":"Amanda Cohen Consulting","company_id":null,"location":"","positions":[{"description":"• Clients include TheSquareFoot, ReMax Direct, Appster, CityMaps (acquired by TripAdvisor), and Minibar. Example #1: TheSquareFoot • Applied the principles of B2C to create a scalable B2B program incorporating a balance between performance and brand. • Multi-channel strategy included: email, display, SEO, SEM, social media, content and retargeting. • Prospected and integrated Hubspot CRM and leveraged it to sync with Salesforce and automate the lead nurturing process. • Responsible for organizational analytics: company dashboard, site page conversion reports, acquisition scorecard, & cohort analysis. • Scaled up ad spend by 4x while decreasing the CPA by 20% and increased the ROI by 200% from 2014 to 2015 cohorts. • Reduced the time it took for the customer to move to the bottom of the funnel from roughly 120-150 days to 60-90 days. Example #2: Appster• Audited and rebuilt SEM Program: Campaigns, Ad Groups, Match Types, and Keywords. • Conceptualized and executed content marketing program: Email, Facebook, Instagram, LinkedIn, Twitter, Pinterest. • Developed infrastructure and nomenclature for conversion events. Decreased CPA by 30% and increased ROI by 250%.","duration":"2014 2018 4 years","duration_short":"4 years","end_date":"2018","start_date":"2014","subtitle":"Amanda Cohen Consulting","title":"Digital Marketing Consultant"}],"url":""},{"company":"Ideel Inc","company_id":"ideeli","location":null,"positions":[{"description":"Acquired by Groupon in 2014.• Lead a $5 million-dollar advertising program generating $7 million in the first 30 days and $25 million over the next 12 months. • Multi-channel strategy included: email, display, programmatic, SEM, SEO, social, affiliate, mobile, viral, and retargeting. • Planned and executed campaigns which grew customer base from 140,000-8+ million. • Partnered with merchants, creative, ecommerce, the store, and engineering teams to develop and launch cross-departmental initiatives. • Under my management, decreased our CPA by 28%, while acquiring the same volume and increased our rev/buyer by 27%. • Conceptualized a permanent landing page and private sale strategy, which resulted in a 40% increase in click to sign up rate. • Launched mobile acquisition and retention strategy and executed campaigns which grew app installs by 1,000%. • Evaluated LTV curves and cohort analysis to ensure maximum ROI of each channel and monitor time to profitability. • Developed CRM programs to improve lifetime value of customers through a/b testing, segmentation, and personalization. • Launched international advertising strategy, tested in English speaking countries (CA, UK and AU). • Implemented join funnel optimization tests to improve conversion rates, bounce rates, revenue per acquisition, and AOV.","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Ideel Inc","title":"Marketing Manager, Customer Acquisition & CRM"},{"description":"","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"Ideel Inc","title":"Marketing Associate, Customer Acquisition"},{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Ideel Inc","title":"Marketing Coordinator, Customer Acquisition"}],"url":"https://www.linkedin.com/company/ideeli"}]', '["Todd O\'Brien “I worked with Amanda for over a year at ideeli and realized very quickly that she was a top performer. When one is managing cross-departmental relationships and priorities for one’s department, it critical to understand how one’s role fits into the goals of the overall business. I would say, that is where Amanda stood apart from her peers. She had a level of maturity in her thinking and understanding of the business that was impressive by any measure. I look forward to the opportunity to work with Amanda again in a professional capacity. ”","Alexander Zhou “As a former architecture major advancing into the real estate industry, Amanda leveraged my design expertise in creating an entire marketing campaign, and introduced me to the skills and framework needed to build a business and idea from the ground up. She is an accomplished leader in the field of customer acquisition and retention, whose insight and critical thinking dramatically shape the backbone and identity of TheSquareFoot.”"]']### Assistant: The agent's job is to coordinate with potential clients for business collaborations. Today, the agent is reaching out to the user because they need to discuss a potential partnership opportunity between their companies.
### Human: Agent: ['Justin Raymond', 'A passionate marketer on a mission to get everyone to try one of North Carolina\'s most iconic and unique foods, the Famous Bright Leaf Hot Dog 🌭. Because I\'m confident, they won\'t eat any other hot dog again. Just listen to what one of our customers had to say, "Bright Leaf Hot Dogs are the best hot dogs on the planet." Message me if you\'re wondering where to buy or eat one of the most delicious hot dogs of all time. If you\'re interested in grabbing coffee and discussing food marketing tips & tactics or nonprofit work, please send me a message. "Whatever you do, work at it with all your heart, as working for the Lord..." ~ Colossians 3:23', '"Bright Leaf Guy" 🌭 | Sharing the Best Hot Dog on 🌎 | Host of Top 50 Food & Beverage Podcast 🎙', 'Carolina Packers Inc', '[{"company":"Carolina Packers Inc","company_id":"carolina-packers-inc","industry":"Food and Beverage Services","location":"Smithfield, North Carolina","positions":[{"description":"Expanding and sharing the Carolina Packers ( Bright Leaf ) brand and satisfying hungry bellies and taste buds throughout North Carolina and beyond.Carolina Packers is the last major hot dog 🌭 maker in North Carolina. Their Bright Leaf Hot dog is the original southern red hot dog of North Carolina. Their unique flavor has made them the #1 hot dog of choice for many far and near. In addition to Carolina Packers\' famous Bright Leaf Hot Dogs, they also make chili, smoked sausage, bologna, fresh country sausage, Red Hots, and more.","duration":"Oct 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Carolina Packers Inc","title":"Marketing And Promotions"}],"url":"https://www.linkedin.com/company/carolina-packers-inc"},{"company":"North Carolina Foods We Love","company_id":"north-carolina-foods-we-love","location":"Smithfield, North Carolina, United States","positions":[{"description":"A podcast all about sharing the stories of homegrown North Carolina food and drink brands. Join us for meaningful and impactful conversations with company leaders from the food and beverage companies that started right here in the great state of North Carolina! A podcast all about sharing the stories of homegrown North Carolina food and drink brands. Join us for meaningful and impactful conversations with company leaders from the food and beverage companies that started right here in the great state of North Carolina!","duration":"Sep 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2021","subtitle":"North Carolina Foods We Love","title":"Host"}],"url":"https://www.linkedin.com/company/north-carolina-foods-we-love"},{"company":"Market Presence, LLC","company_id":"market-presence","location":"Clayton, NC","positions":[{"description":"I am responsible for designing, creating, and implementing powerful website designs and marketing campaigns to help support the growth of our clients.My responsibilities include:• Design and monitor client websites to attract ideal customers.• Create and manage social media accounts to increase engagement and brand awareness.• Develop proposals according to client’s expectations and needs. • Manage client accounts and delegate tasks. I am responsible for designing, creating, and implementing powerful website designs and marketing campaigns to help support the growth of our clients.My responsibilities include:• Design and monitor client websites to attract ideal customers.• Create and manage social media accounts to increase engagement and brand awareness.• Develop proposals according to client’s expectations and needs. • Manage client accounts and delegate tasks.","duration":"Apr 2011 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Apr 2011","subtitle":"Market Presence, LLC","title":"Owner"}],"url":"https://www.linkedin.com/company/market-presence"},{"company":"Angel Oak Creative","company_id":"angel-oak-creative-llc","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"As a Digital Strategist, I represent Angel Oak Creative and its clients with the utmost integrity across all digital disciplines and coordinate and execute comprehensive digital strategies.What do I do?• Plan, develop, implement and evaluate digital strategy for client accounts including content strategy, social media strategy, email marketing efforts, digital advertising and website development • Ideate and execute across digital channels: Facebook, LinkedIn, Twitter, Instagram, Snapchat, YouTube, Pinterest, MailChimp, WordPress and more.• Develop client content strategies focused heavily on social media including ability to recommend/execute advertising campaigns, boosts, audience targeting, measurement, etc. • Oversee the ideation and development of client marketing emails including strategy, content and design creation, measurement, etc. • Oversee the development of client websites including ability to recommend and build UX/journey, architecture/nav. bar, content, pages and blogs, plugins, etc. (working with vendor to execute) • Assist with strategy, design and development of ad creative and landing pages in coordination with digital advertising campaigns to increase SEO• Monitor/report on digital marketing metrics while providing strategies for ongoing success/campaign improvement (Google Analytics, FB Insights, etc.) • Proactively monitor and assess digital marketing trends to provide recommendations to capitalize on opportunities for clients • Develop and support company content marketing efforts including client case studies, blog posts, video blogs and more • Work with clients and client teams to facilitate the communication and prioritization of client work and deadlines to ensure all projects are implemented on time with quality deliverables and high efficiency • Maintain client relations• Identify/participate in professional/business development opportunities","duration":"Apr 2019 Sep 2019 6 months","duration_short":"6 months","end_date":"Sep 2019","start_date":"Apr 2019","subtitle":"Angel Oak Creative","title":"Digital Marketing Strategist"}],"url":"https://www.linkedin.com/company/angel-oak-creative-llc"},{"company":"WingSwept","company_id":"wingswept","location":null,"positions":[{"description":"I am a critical member of the WingSwept marketing team. I am passionate about increasing brand awareness and demand generation in a business-to-business environment, and have an exciting opportunity to drive lead generation efforts through the development and coordination of marketing campaigns and programs to support business growth goals.My responsibilities include:• Set-up and run points-based lead nurturing and lead generation system to convert prospects to MQLs and SQLs• Develop email templates, landing pages and messaging for email campaigns, webinars, eBooks, white papers and events• Work closely with sales reps to ensure alignment between marketing campaigns and sales initiatives• Track program results, measure program success and report metrics (conversion rates, ROI, registrations, downloads, etc.)• Manage prospect and customer data in Marketo and SharpSpring marketing database, making any adjustments when necessary• Coordinate customer engagement and upgrade campaigns for all business units• Create direct mail campaigns to drive interest for new business and customer upgrades• Coordinate webinar program – scheduling, presenters, promotion and follow up• Promote our content and events on relevant social media channels• Create and execute monthly marketing email schedule","duration":"Nov 2015 Apr 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Apr 2019","start_date":"Nov 2015","subtitle":"WingSwept","title":"Marketing Coordinator"},{"description":"As a customer service representative at WingSwept it is my job to help our customers build, and maintain a strong web presence.•Develop websites for customers, maintain and update website’s content. Monitor website development and search engine optimization. •Write and distribute content for newsletters, social media and blogging. •Develop and maintain AdWords Campaigns.•Provide exceptional customer service by Interacting with customers to answer questions, and provide recommendations for growing their brand online.","duration":"Aug 2012 Oct 2015 3 years 3 months","duration_short":"3 years 3 months","end_date":"Oct 2015","start_date":"Aug 2012","subtitle":"WingSwept","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/wingswept"},{"company":"Carolina Cat Chronicles","company_id":null,"location":"Charlotte, North Carolina Area","positions":[{"description":"As the Lead Writer of the Carolina Cat Chronicles it is my responsibility to represent the C3 brand, and interact with the fans by writing articles on news and topics about the Carolina Panthers.My responsibilities include:• Write clean, clear, and persuasive weekly columns.• Distribute content and interact with fans through digital media.• Participate in the weekly Carolina Cat Chronicles Podcast. As the Lead Writer of the Carolina Cat Chronicles it is my responsibility to represent the C3 brand, and interact with the fans by writing articles on news and topics about the Carolina Panthers.My responsibilities include:• Write clean, clear, and persuasive weekly columns.• Distribute content and interact with fans through digital media.• Participate in the weekly Carolina Cat Chronicles Podcast.","duration":"Jun 2014 Mar 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2016","start_date":"Jun 2014","subtitle":"Carolina Cat Chronicles","title":"Lead Writer"}],"url":""},{"company":"S&ME, Inc.","company_id":"s&me-inc-","location":"Raleigh, NC","positions":[{"description":"• Provided quality control testing and reporting to ensure standards were met.• Maintained communication with project managers and contractors. • Learned how to perform against a changing work schedule because of project deadlines and was always available 24 hours a day to support the project. • Provided quality control testing and reporting to ensure standards were met.• Maintained communication with project managers and contractors. • Learned how to perform against a changing work schedule because of project deadlines and was always available 24 hours a day to support the project.","duration":"Sep 2007 Jul 2009 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2009","start_date":"Sep 2007","subtitle":"S&ME, Inc.","title":"Construction Materials Testing Technician"}],"url":"https://www.linkedin.com/company/s&me-inc-"}]', '["Jeff House “I met with Justin to discuss his internet marketing skills, and was impressed with him enough that I referred two of my friends to him. Both of them have been impressed with him enough that they allowed him to handle their Internet marketing plan. I\'d highly recommend him.”","Mike Petilli “I have referred Justin Raymond to some of my clients, and they all have some wonderful things to say about him. Whether it was questions about how to develop a creative website, or what social media strategies to use in the marketplace, Justin provided excellent advice and came through with some great recommendations. I highly recommend Justin Raymond and Market Presence LLC, for all your internet marketing and web design needs. Great customer service!!”"]'] User: ['Jarrod McDevitt', 'Bringing brands and products to life!Accomplished, sales & marketing professional with broad experience, encompassing marketing plan development, strategic planning, dealer account management, training, qualitative & quantitative research, digital marketing, e-commerce, creative development, go-to-market strategy, media planning & buying, direct-mail marketing, public relations, sales programs / promotions, and retail merchandising with the ability and skill set to provide creative, innovative, enthusiastic and forward-thinking leadership in a team environment. Focused on achieving continuous, improved business performance.', 'Manager, Channel Marketing at Smith & Wesson', 'Smith & Wesson', '[{"company":"Smith & Wesson","company_id":"smith-&-wesson","industry":"Sporting Goods Manufacturing","location":"Springfield, Massachusetts, United States","positions":[{"description":"Smith & Wesson, Thompson Center, GEMTECH Smith & Wesson, Thompson Center, GEMTECH","duration":"Jun 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Smith & Wesson","title":"Manager, Channel Marketing"}],"url":"https://www.linkedin.com/company/smith-&-wesson"},{"company":"FN America, LLC","company_id":"fnamericallc","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2020 7 months","duration_short":"7 months","end_date":"Feb 2020","start_date":"Aug 2019","subtitle":"FN America, LLC","title":"Sr. Manager, Marketing"},{"description":"","duration":"Apr 2017 Aug 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2019","start_date":"Apr 2017","subtitle":"FN America, LLC","title":"Sr. Manager, Channel Marketing"},{"description":"","duration":"Nov 2014 Apr 2017 2 years 6 months","duration_short":"2 years 6 months","end_date":"Apr 2017","start_date":"Nov 2014","subtitle":"FN America, LLC","title":"Manager, Channel Marketing"}],"url":"https://www.linkedin.com/company/fnamericallc"},{"company":"Eastern Outdoors, LLC","company_id":"eastern-outdoors-llc","location":"Standish, Maine","positions":[{"description":"","duration":"Sep 2012 Nov 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2014","start_date":"Sep 2012","subtitle":"Eastern Outdoors, LLC","title":"President"}],"url":"https://www.linkedin.com/company/eastern-outdoors-llc"},{"company":"Century 21 First Choice Realty","company_id":null,"location":"Gorham, Maine, United States","positions":[{"description":"","duration":"Apr 2002 Nov 2014 12 years 8 months","duration_short":"12 years 8 months","end_date":"Nov 2014","start_date":"Apr 2002","subtitle":"Century 21 First Choice Realty","title":"Associate Broker"}],"url":""},{"company":"SIG SAUER, Inc.","company_id":"sigarms","location":"Newington, NH","positions":[{"description":"","duration":"Jul 2011 May 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 2014","start_date":"Jul 2011","subtitle":"SIG SAUER, Inc.","title":"Product Manager"}],"url":"https://www.linkedin.com/company/sigarms"},{"company":"Remington Arms Company","company_id":"remington-ammunition","location":"Madison, NC","positions":[{"description":"","duration":"Feb 2011 Jul 2011 6 months","duration_short":"6 months","end_date":"Jul 2011","start_date":"Feb 2011","subtitle":"Remington Arms Company","title":"Product Manager"}],"url":"https://www.linkedin.com/company/remington-ammunition"},{"company":"Bushmaster Firearms","company_id":"bushmaster-firearms-llc","location":null,"positions":[{"description":"","duration":"Aug 2010 Feb 2011 7 months","duration_short":"7 months","end_date":"Feb 2011","start_date":"Aug 2010","subtitle":"Bushmaster Firearms","title":"Assistant Brand Manager"},{"description":"","duration":"Oct 2008 Aug 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2010","start_date":"Oct 2008","subtitle":"Bushmaster Firearms","title":"Sales / Key Account Manager"}],"url":"https://www.linkedin.com/company/bushmaster-firearms-llc"},{"company":"Bushmaster Custom Shop, LLC","company_id":null,"location":"Jacksonville, NC","positions":[{"description":"","duration":"Jan 2008 Oct 2008 10 months","duration_short":"10 months","end_date":"Oct 2008","start_date":"Jan 2008","subtitle":"Bushmaster Custom Shop, LLC","title":"Manager Business Development"}],"url":""},{"company":"Bushmaster Firearms","company_id":"bushmaster-firearms-llc","location":"Windham, ME","positions":[{"description":"","duration":"Oct 1996 Jan 2008 11 years 4 months","duration_short":"11 years 4 months","end_date":"Jan 2008","start_date":"Oct 1996","subtitle":"Bushmaster Firearms","title":"Sales Representative/Customer Service"}],"url":"https://www.linkedin.com/company/bushmaster-firearms-llc"}]', '["Brandon Rhoten “Jarrod knows how to build and leverage relationships across organizations for the betterment of the business. ”","LinkedIn User “Jarrod is a dedicated champion of the brand. Always going the extra mile and willing to take on any task to further the brand. His industry knowledge, work ethic and excellent people skills will carry him far. ”"]']### Assistant: The agent's job is to promote and market a North Carolina food brand, and today they are reaching out to the user, who is a Manager of Channel Marketing at Smith & Wesson, to discuss a potential collaboration for co-branding opportunities.
### Human: Agent: ['Hillary Bullock', 'Dedicated, astute, and forward-thinking nonprofit advancement professional who is consistently successful at crafting communication strategies to garner audience support. Critical thinker who is adept at managing highly visible projects while cultivating relationships with internal and external partners. Skilled at creating structures to manage projects from inception to execution. Exceptional communicator with keen understanding of organizational dynamics and capability of interacting at all organizational levels.', 'Nonprofit Advancement Pro | Pursuing MS in Communication', 'Hillary Bullock Consulting', '[{"company":"Hillary Bullock Consulting","company_id":null,"location":"Louisville, Kentucky Area","positions":[{"description":"My passion is helping nonprofits and small businesses succeed. Please contact me through hillarybullock.com or here on LinkedIn if you\'d like to talk about how I can take your marketing and communications to the next level! My passion is helping nonprofits and small businesses succeed. Please contact me through hillarybullock.com or here on LinkedIn if you\'d like to talk about how I can take your marketing and communications to the next level!","duration":"2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2014","subtitle":"Hillary Bullock Consulting","title":"Freelance Consultant"}],"url":""},{"company":"Family & Children\'s Place","company_id":"famchildplace","location":"Louisville, Kentucky Area","positions":[{"description":"","duration":"2020 2020 less than a year","duration_short":"less than a year","end_date":"2020","start_date":"2020","subtitle":"Family & Children\'s Place","title":"Director of Communications"}],"url":"https://www.linkedin.com/company/famchildplace"},{"company":"Re:Center Ministries, formerly Louisville Rescue Mission","company_id":"recentermin","location":null,"positions":[{"description":"","duration":"2018 2020 2 years","duration_short":"2 years","end_date":"2020","start_date":"2018","subtitle":"Re:Center Ministries, formerly Louisville Rescue Mission","title":"Director of Community Relations"},{"description":"","duration":"2016 2018 2 years","duration_short":"2 years","end_date":"2018","start_date":"2016","subtitle":"Re:Center Ministries, formerly Louisville Rescue Mission","title":"Public Relations Manager"}],"url":"https://www.linkedin.com/company/recentermin"},{"company":"The Girl Scouts of Kentuckiana","company_id":"girl-scouts-kentuckiana","location":"Louisville, Kentucky Area","positions":[{"description":"","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"The Girl Scouts of Kentuckiana","title":"Donor Relations Specialist"}],"url":"https://www.linkedin.com/company/girl-scouts-kentuckiana"},{"company":"Make-A-Wish Ohio, Kentucky & Indiana","company_id":"make-a-wish-foundation-of-ohio-kentucky-and-indiana","location":"Louisville, Kentucky Area","positions":[{"description":"","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Make-A-Wish Ohio, Kentucky & Indiana","title":"Volunteer Coordinator"}],"url":"https://www.linkedin.com/company/make-a-wish-foundation-of-ohio-kentucky-and-indiana"},{"company":"God\'s Pantry Food Bank","company_id":"godspantryfoodbank","location":null,"positions":[{"description":"","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"God\'s Pantry Food Bank","title":"Volunteer Services Assistant"},{"description":"","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"God\'s Pantry Food Bank","title":"Development Intern"},{"description":"","duration":"2009 2009 less than a year","duration_short":"less than a year","end_date":"2009","start_date":"2009","subtitle":"God\'s Pantry Food Bank","title":"Interim Program Coordinator"}],"url":"https://www.linkedin.com/company/godspantryfoodbank"},{"company":"Fayette County Democratic Party","company_id":null,"location":"Lexington, Kentucky Area","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Fayette County Democratic Party","title":"Staff Assistant"}],"url":""}]', '["Cory Bledsoe “I supervised Hillary during her four years with Re:Center Ministries. Hillary\'s accomplishments while with Re:Center will be felt for many years to come. While with us, Hillary undertook and successfully navigated a multitude of projects for the betterment of our organization. Specifically, during her time with us, we launched new programs and services in new communities and Hillary was instrumental in developing and executing robust marketing and communications plans to introduce these new works. Secondly, as we expanded into new initiatives, Hillary envisioned an ideal branding initiative to better represent our organization and its various functions within the community. From start to finish, Hillary managed the rebranding process with an incredible level of expertise and professionalism resulting in a successful launch of the brands, Re:Center Ministries and Thrift \'n\' Thrive. In addition to larger projects, Hillary employed her expertise in marketing and communications to create and educate our team on consistent messaging, presentation materials and measurable outcomes for our programs and services aiding in the fundraising and development process for the organization. Again, Hillary\'s four years at Re:Center will have a lasting impact on our organization. I would highly recommend her, based on my experiences and her credentials, as a consultant for any project being considered. ”","Ben Hussung “I worked with Hillary for about a year at Recenter Ministries. She supervised my work in Donor Management, and was a wonderful person to work with. During my time there, she helped to develop my grant writing and donor relationships skills, as well as showed me how to plan and manage major events. She\'s an excellent communicator, both written and interpersonally, and her work in branding and marketing helped Recenter through an important season of rebranding and refocus. During my time working at Boyce College, I\'ve worked with Hillary in connecting students to Recenter in volunteer/internship capacities, and she\'s always been helpful, clear, and willing to go the extra mile to help our students. ”"]'] User: ['Mary Grant', 'Experienced Community Development Manager with a demonstrated history of working in the non-profit organization management industry. Skilled in Fundraising, Leadership, Social Media, Entertainment, and Public Speaking. Strong community and social services professional graduated from Arizona State University.', 'Community Engagement Manager at Unite Us', 'Unite Us', '[{"company":"Unite Us","company_id":"uniteus","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Feb 2021","subtitle":"Unite Us","title":"Community Engagement Manager"}],"url":"https://www.linkedin.com/company/uniteus"},{"company":"The American Cancer Society","company_id":null,"location":"Irvine, California","positions":[{"description":"","duration":"May 2017 Dec 2020 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2020","start_date":"May 2017","subtitle":"The American Cancer Society","title":"Sr. Community Development Manager"}],"url":""},{"company":"Starbucks","company_id":"starbucks","location":"","positions":[{"description":"","duration":"Jun 2012 May 2017 5 years","duration_short":"5 years","end_date":"May 2017","start_date":"Jun 2012","subtitle":"Starbucks","title":"Shift Supervisor"}],"url":"https://www.linkedin.com/company/starbucks"},{"company":"Coldwell Banker","company_id":"coldwell-banker","location":"","positions":[{"description":"","duration":"Feb 2002 2017 15 years","duration_short":"15 years","end_date":"2017","start_date":"Feb 2002","subtitle":"Coldwell Banker","title":"Realtor"}],"url":"https://www.linkedin.com/company/coldwell-banker"},{"company":"Starbucks","company_id":"starbucks","location":null,"positions":[{"description":"","duration":"Dec 2009 Feb 2010 3 months","duration_short":"3 months","end_date":"Feb 2010","start_date":"Dec 2009","subtitle":"Starbucks","title":"Assistant Manager"},{"description":"","duration":"Jan 2008 Dec 2009 2 years","duration_short":"2 years","end_date":"Dec 2009","start_date":"Jan 2008","subtitle":"Starbucks","title":"Shift Supervisor"}],"url":"https://www.linkedin.com/company/starbucks"},{"company":"United Airlines","company_id":"united-airlines","location":"Medford, Oregon","positions":[{"description":"","duration":"Mar 1997 Jan 2002 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jan 2002","start_date":"Mar 1997","subtitle":"United Airlines","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/united-airlines"}]', '["Beckie Moore Flati “Mary Grant is a joy to work with! We were staff at the American Cancer Society together in Orange County where Mary had responsibilities for several fundraising events. I was continually impressed with her ability to juggle many events at once, to work with various groups of volunteer event leadership teams, and to keep smiling through any challenges. Mary is organized, compassionate, kind, insightful and successful. I highly recommend Mary!”","Sue Lowe “Mary is a true leader that engages and inspires her staff and community. ”"]']### Assistant: The agent's job is to engage with community development managers and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities between their respective organizations.
### Human: Agent: ['Laura Zook', "I thrive on enabling the world's best brands to deliver delightful mobile app experiences while building brand value and company revenues. Digital Strategy and Leadership Experience: Software Selection, User Experience (UX/UI), Mobile Apps, WCMS, Commerce, Content Marketing, Video Production and Publishing, Mobile Marketing, Digital Creative Development and UX Design. Track record of facilitating rapid revenue growth results via: Software Solutions, Professional Services, Staff Development/Augmentation, Creating Operational Efficiencies, Digital Strategy, Mobile Marketing, Data & Analytics, and Content Marketing.", 'Mobile Growth | Enterprise Strategy', 'AppsFlyer', '[{"company":"AppsFlyer","company_id":"appsflyerhq","industry":"Marketing Services","location":"Los Angeles Metropolitan Area","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Aug 2020","subtitle":"AppsFlyer","title":"Enterprise Strategic Account Executive"}],"url":"https://www.linkedin.com/company/appsflyerhq"},{"company":"Sitecore","company_id":"sitecore","location":null,"positions":[{"description":"","duration":"Oct 2019 Aug 2020 11 months","duration_short":"11 months","end_date":"Aug 2020","start_date":"Oct 2019","subtitle":"Sitecore","title":"Director, Healthcare West"},{"description":"Sitecore gives marketers around the globe the power to own every customer experience. Our software provides a truly automated, flexible, and predictive customer experience management platform that seamlessly combines web content management with customer intelligence to drive real one-on-one engagement with every customer at every touchpoint.","duration":"Aug 2015 Oct 2019 4 years 3 months","duration_short":"4 years 3 months","end_date":"Oct 2019","start_date":"Aug 2015","subtitle":"Sitecore","title":"Senior Regional Sales Manager"}],"url":"https://www.linkedin.com/company/sitecore"},{"company":"Mad Dogg Athletics®","company_id":"mad-dogg-athletics","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Feb 2012 Jan 2014 2 years","duration_short":"2 years","end_date":"Jan 2014","start_date":"Feb 2012","subtitle":"Mad Dogg Athletics®","title":"VP, Digital Marketing & Commerce"}],"url":"https://www.linkedin.com/company/mad-dogg-athletics"},{"company":"Freedom Communications Inc.","company_id":"freedom-communications-inc","location":null,"positions":[{"description":"","duration":"Jan 2011 Mar 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2012","start_date":"Jan 2011","subtitle":"Freedom Communications Inc.","title":"Digital Strategist"},{"description":"","duration":"Nov 2008 Jan 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jan 2011","start_date":"Nov 2008","subtitle":"Freedom Communications, OC Register","title":"Sales Manager, Digital Solutions"}],"url":"https://www.linkedin.com/company/freedom-communications-inc"},{"company":"LANG Media","company_id":"los-angeles-newspaper-group","location":null,"positions":[{"description":"","duration":"Nov 2005 Aug 2006 10 months","duration_short":"10 months","end_date":"Aug 2006","start_date":"Nov 2005","subtitle":"LANG Media","title":"Sales Manager, Recruitment Advertising"},{"description":"","duration":"Aug 2003 Nov 2005 2 years 4 months","duration_short":"2 years 4 months","end_date":"Nov 2005","start_date":"Aug 2003","subtitle":"Los Angeles Newspaper Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/los-angeles-newspaper-group"},{"company":"Monster Worldwide","company_id":"monster","location":"","positions":[{"description":"","duration":"Aug 2002 Aug 2003 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2003","start_date":"Aug 2002","subtitle":"Monster Worldwide","title":"Account Executive"}],"url":"https://www.linkedin.com/company/monster"},{"company":"HBO / Curb Your Enthusiasm","company_id":null,"location":"Los Angeles, California","positions":[{"description":"","duration":"Jul 2001 Jul 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2002","start_date":"Jul 2001","subtitle":"HBO / Curb Your Enthusiasm","title":"Director\'s Assistant"}],"url":""},{"company":"Tribune Broadcasting","company_id":"tribune-broadcasting","location":"Los Angeles, California","positions":[{"description":"","duration":"May 1999 Jun 2001 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2001","start_date":"May 1999","subtitle":"Tribune Broadcasting","title":"Accounts Receivable Coordinator"}],"url":"https://www.linkedin.com/company/tribune-broadcasting"}]', '["Magan Arthur “Laura is the type of exceptional person we occasionally have the pleasure to meet in our careers. She is a brilliant networker, focused goal getter, and real ally. We lift each other up and compound our success. I could not wish for a more competent and agile partner.”","LinkedIn User “I have had the pleasure of working with Laura before she began \\"trailblazing\\" in the advertising and marketing industry. Her demeanor is one to hold your attention to realize she\'s not just a leader, but as amazingly talented in her profession as she as an individual. ”"]'] User: ['Samantha Post', "Samantha began her work in digital and event marketing for a mobile web and digital transformation company. She worked with many brands across various industries such as Chanel, Behr, Lego, and Dressbarn to help bring their digital transformation to all devices. If you can’t catch her on-air or online (@Samantha_post), you'll probably find her at some kind of live music event, or staked out by a beach.", 'Field Marketing Manager at AlphaSense', 'AlphaSense', '[{"company":"AlphaSense","company_id":"alphasense","industry":"IT Services and IT Consulting","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Jan 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jan 2022","subtitle":"AlphaSense","title":"Field Marketing Manager"}],"url":"https://www.linkedin.com/company/alphasense"},{"company":"Sana Commerce","company_id":"sanacommerce","location":"Greater New York City Area","positions":[{"description":"Grow brand awareness through in-person and digital events. This includes coordination of all event logistics and marketing activities that support conferences, partner events, user group meetings, and online events.Also responsible for channel marketing campaigns to build our brand within the Microsoft and SAP ecosystem. This requires working closely with our partner development manager to execute channel marketing programs that accelerate brand awareness and generate leads.Partner Marketingo Together with Channel Alliances Manager, arrange and execute on annual marketing calendars with key, A, B, and C partners as possibleo Support with partner marketing and partner sales documentation (partner agreement, for example)o Lead generation from partner marketingEventso Regional event calendaro Arrange and execute all pre- and post-event logisticso Source new events and pitch as relevant for business goalso Execute event campaigns including (but not limited to), website copy, social promotion, email marketing, and paid channels as relevanto Exhibition materials (booth, pop-up banners, table clothes, etc.)o Upload leads to Marketo and ensures proper behavioral points are distributed. Arrange and oversee import to Dynamics CRM, including logged event visits/marketing list creationo Ensure proper follow up on leads by the sales teamo Lead generation from eventsSEO:o Digital Acceleration: partner and event focus onlyPaid Advertising:o Responsible for arranging campaigns to promote events through paid advertisingo Support with campaign execution targeted at potential and existing partners together with the corporate team, influence strategy based on regional needsEmail Marketing:o Email marketing campaigns for event promotion, post-event follow up and nurturingo Email marketing campaigns from Sana to partners, including a recurring newsletter to partners","duration":"Nov 2018 Jan 2022 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2022","start_date":"Nov 2018","subtitle":"Sana Commerce","title":"Event Marketing Manager"}],"url":"https://www.linkedin.com/company/sanacommerce"},{"company":"UsableNet","company_id":"usablenet","location":null,"positions":[{"description":"Contributed to aspects of the Marketing department. Working alongside an agency partner to concept, produce, track and measure all outbound and inbound marketing efforts. Everything from net-new lead gen, client retention efforts, content creation, all digital marketing efforts and reporting, I currently oversee. I also manage my team of interns either on a yearly or quarterly cadence. Event Marketing• Works cross-functionally Director of Sales and Design team to structure and coordinate marketing event components for the yearly and quarterly marketing plan• Responsible for all internal and external tradeshow, client or employee events• Researched events and/or event venues; strategizes pre-and post-event communication for internal and external parties• Acts as the main point-of-contact for all 3rd party vendors and event organizers• Leverages reporting functions from Hubspot and Salesforce to measure event marketing successBrand Marketing• Works with supporting teams to articulate the rebranding messaging for company position in the market• Assisted the development of a new company website including, layout, content and user experience mapping. Constantly making updates for user experience and SEO benefits• Utilizes social media platforms (Facebook, Twitter, Instagram, LinkedIn) to develop ongoing conversations around company products and services and industry insightsContent Marketing• Creates content for sales support and marketing collateral: decks, blogs, white papers, fact sheets, infographics, and trade show collateral.• Assisted with the creation of RFPs and Proposals• Helped to develop and produce various product and brand videos and webinars and the strategy for each of their use","duration":"Jun 2018 Nov 2018 6 months","duration_short":"6 months","end_date":"Nov 2018","start_date":"Jun 2018","subtitle":"UsableNet","title":"Marketing Manager"},{"description":"Event Marketing• Works cross-functionally with Marketing Manager, Director of Sales and Design team to structure and coordinate marketing event components for yearly and quarterly marketing plan• Responsible for all internal and external tradeshow, client or employee events• Researched events and/or event venues; strategizes pre-and post-event communication for internal and external parties• Acts as the main point-of-contact for all 3rd party vendors and event organizers• Leverages reporting functions from Marketo, Hubspot and Salesforce to measure event marketing successBrand Marketing• Works with supporting teams to articulate the rebranding process for company• Assisting the development of a new company website including, layout, content and user experience mapping • Utilizes social media platforms (Facebook, Twitter, Instagram, LinkedIn) to develop ongoing conversations around company products and services and industry insightsContent Marketing• Provides content creation support for both on-site events and online use (blogs, white papers, fact sheets)• Assisted on creation of RFPs and Proposals• Helped to develop and produce various product and brand videos and webinars and the strategy for each of their use","duration":"Mar 2014 Nov 2018 4 years 9 months","duration_short":"4 years 9 months","end_date":"Nov 2018","start_date":"Mar 2014","subtitle":"UsableNet","title":"Marketing Strategist"}],"url":"https://www.linkedin.com/company/usablenet"},{"company":"Cherokee Ranch & Castle","company_id":"cherokee-ranch-&-castle","location":"Castle Rock, Colorado","positions":[{"description":"- Worked directly with Special Event Managers under strict timelines to ensure timely execution of diverse event calendar- Acquired pristine knack for minute details; no job was too small to take on- Required to think quickly on-the-spot during live events- Administrative work was required for all Event Managers; included but not limited to, calendar management, reservations, post-event follow-up calls, ticket refunds or exchanges if needed - Worked directly with Special Event Managers under strict timelines to ensure timely execution of diverse event calendar- Acquired pristine knack for minute details; no job was too small to take on- Required to think quickly on-the-spot during live events- Administrative work was required for all Event Managers; included but not limited to, calendar management, reservations, post-event follow-up calls, ticket refunds or exchanges if needed","duration":"Oct 2012 Jan 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2014","start_date":"Oct 2012","subtitle":"Cherokee Ranch & Castle","title":"Administrative/Event Assistant"}],"url":"https://www.linkedin.com/company/cherokee-ranch-&-castle"},{"company":"Colorado Real Soccer Club","company_id":null,"location":"","positions":[{"description":"As a competitive youth soccer coach, I not only teach the players the necessary skills to progress in the game; but I am also giving them a sense of discipline and accountability that they can use far beyond the field. Similar in the way I acquired teamwork and leadership skills through sports, I am also providing this younger generation with those same skills. As a competitive youth soccer coach, I not only teach the players the necessary skills to progress in the game; but I am also giving them a sense of discipline and accountability that they can use far beyond the field. Similar in the way I acquired teamwork and leadership skills through sports, I am also providing this younger generation with those same skills.","duration":"Feb 2012 May 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2013","start_date":"Feb 2012","subtitle":"Colorado Real Soccer Club","title":"Youth Soccer Coach"}],"url":""},{"company":"Pat\'s Downtown Bar and Grill","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2010 Nov 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2012","start_date":"Apr 2010","subtitle":"Pat\'s Downtown Bar and Grill","title":"Waitress"}],"url":""},{"company":"Beau Jo\'s Pizza","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2005 Mar 2010 4 years 8 months","duration_short":"4 years 8 months","end_date":"Mar 2010","start_date":"Aug 2005","subtitle":"Beau Jo\'s Pizza","title":"Hostess/Waitress"}],"url":""}]', '["Stephanie Burke “Sam has one of the most positive, can-do attitudes I’ve encountered. I had the pleasure of working with her at Sana Commerce for almost 3 years where she owned event management, partner marketing, and customer marketing. She also played a leading role in launching the company’s podcast. Her reliability stands out to me, I could always count on her not only to deliver on her day-to-day responsibilities, but to also pick up anything thrown her way. She excels in thinking on her feet in problem scenarios, and is able to quickly and efficiently navigate toward a solution. Not only that, but Sam, a true human connection enthusiast (as she calls it) was the glue that held office culture together. Any organization would be lucky to have Sam on their team, not only for her dedication, but also the energy she shows up with every day. ”","Harry Sims “Samantha genuinely changed our business for the better. She has a finish it mentality and a real ability to drive change. In the last two years she led some amazing projects including a rebrand, new website build as well as our Hubspot implementation. Her content and tactics dramatically increased revenue from inbound leads which has had a big impact on SDR success. I highly recommend Samantha!”"]']### Assistant: The agent's job is to enable the world's best brands to deliver delightful mobile app experiences, while the user is reaching out to the agent because they need assistance with coordinating marketing activities for an upcoming event.
### Human: Agent: ['Jennifer Bandico', 'Full Life-Cycle Recruiting | Relationship Management | Sourcing | Cross Functional Team Building | Leadership Consulting | Stakeholder Management | Market Research | Project Management', 'Talent Acquisition Consultant | Recruitment Relationship Manager', 'LifeBridge Health', '[{"company":"LifeBridge Health","company_id":"lifebridge-health","industry":"Hospital & Health Care","location":"Baltimore, Maryland Area","positions":[{"description":"Recruitment Specialist supporting the hospitals of LifeBridge Health: Sinai Hospital of Baltimore; Northwest Hospital; Carroll Hospital; Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center.As one of the largest, most comprehensive and most highly respected providers of health related services in Maryland, LifeBridge Health has the technology, skills and expertise of an academic system of the warmth and personal attention of a community hospital. Involving patents and their family members as partners in care, LifeBridge Health offers comprehensive treatment, and preventative and wellness services. In addition, LifeBridge Health provides programs to educate and support our communities.","duration":"Mar 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Mar 2018","subtitle":"LifeBridge Health","title":"Talent Acquisition Consultant"}],"url":"https://www.linkedin.com/company/lifebridge-health"},{"company":"Allegis Global Solutions","company_id":"allegis-global-solutions","location":"Remote","positions":[{"description":"Healthcare RPOAGS is the global leader in RPO. We Provide Talent Solutions to the best organizations. We optimize your workforce, reduce operational costs and risks, drive productivity and increase your ROI. Healthcare RPOAGS is the global leader in RPO. We Provide Talent Solutions to the best organizations. We optimize your workforce, reduce operational costs and risks, drive productivity and increase your ROI.","duration":"Jan 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Allegis Global Solutions","title":"Recruitment Relationship Manager"}],"url":"https://www.linkedin.com/company/allegis-global-solutions"}]', '["Sean Taber “Jennifer was always a positive energy and brought a smile to work. If you give her half a chance she will wow you with twice the results.”","Melissa Lecznar PHR “I had the pleasure of working with Jennifer at V2soft. I find that she is a very diligent recruiter willing to learn and try different recruiting techniques to find the right candidate. She asks questions and works well under pressure. I believe she will go far in a recruiting career. ”"]'] User: ['Brenda Clark MSN, APRN', 'HEALTHCARE OPERATIONSStrong clinical and P&L expertise, delivering sustained growth, high patient satisfaction/quality and modeling innovative operations and team development. Strategic thinker and results-oriented with ability to handle various organizational functions and lead productive teams.Progressive leadership roles resulting from effective change management. Strong record in business development and account management strategies.Recognized ability to establish and maintain effective working relationships across cross-functional clinical, finance, IT, regulatory teams and diverse individuals at any level.Specialties: AllScripts EHR, Multisite Management, JC Standards', 'Nurse Practitioner Patient Centered Primary care', 'Carolinas HealthCare System', '[{"company":"Carolinas HealthCare System","company_id":"carolinas-healthcare-system","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Mar 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Carolinas HealthCare System","title":"Family Nurse Practitioner"}],"url":"https://www.linkedin.com/company/carolinas-healthcare-system"},{"company":"Emory Healthcare","company_id":"emory-healthcare","location":"Atlanta, Georgia","positions":[{"description":"Working to practice primary care in a patient centered, team based environment. Maintaining a patient satisfaction score of greater than 90 percent. Managing day to day operations of office staff at Medical Assistant, LPN and RN level in absence of a Clinical Manager. Practicing at a patient volume of at least three patients per hour. Creating a Primary Care Residency Program for Emory Healthcare.• Created a medical assistant (MA) orientation program specific to Patient Centered Primary Care (PCPC) office demands• Participated in team meetings/projects to promote activities that earned continued NCQA designation• Lead meetings with team building focus• Innovated by structuring building blocks of an Primary Care Nurse Practitioner Residency program for Emory Healthcare","duration":"May 2015 Feb 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2017","start_date":"May 2015","subtitle":"Emory Healthcare","title":"Family Nurse Practitioner - Pt. Centered Primary Care"}],"url":"https://www.linkedin.com/company/emory-healthcare"},{"company":"Concentra","company_id":"concentra","location":"South Region United States","positions":[{"description":"Worked to maintain/improve clinical quality within the Concentra organization. Responsible for 7 states and 65 clinics. Working with Preceptors within in each to lead clinical competency completion and enhance Center Medical Directors influence with Clinical back office staff• Developed Annual Preceptor Instructor lead Training course• Directed monthly completion of all required clinical competencies across all clinics• Developed entire New Hire Orientation program• Consulting with Clinical Leadership of Concentra to create a Clinical Operations Playbook related to Medication and Vaccine Administration","duration":"Feb 2013 May 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2015","start_date":"Feb 2013","subtitle":"Concentra","title":"Clinical Learning Consultant"}],"url":"https://www.linkedin.com/company/concentra"},{"company":"CVS Caremark/MinuteClinic","company_id":null,"location":null,"positions":[{"description":"Promoted to corporate headquarters in Rhode Island to innovate and implement new national programs for 550 clinics in 26 states.Provided clinical and operational internal consulting to the Operations Unit.","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"CVS Caremark/MinuteClinic","title":"Director of Clinical Operations"},{"description":"Managed daily operation of 18 Retail Healthcare Clinics in Atlanta, Georgia. Handled recruitment and retention of employees, managed P&L, and 52 Nurse Practitioners.","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"CVS Caremark/MinuteClinic","title":"District Manager of Operations"},{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"CVS Caremark/MinuteClinic","title":"Family Nurse Practitioner"}],"url":""},{"company":"Emory Healthcare","company_id":"emory-healthcare","location":"Greater Atlanta Area","positions":[{"description":"Worked in internal medicine at The Emory Clinic in day to day patient care as well as on some multidisciplinary quality improvement teams","duration":"1997 2005 8 years","duration_short":"8 years","end_date":"2005","start_date":"1997","subtitle":"Emory Healthcare","title":"Family Nurse Practitioner"}],"url":"https://www.linkedin.com/company/emory-healthcare"}]', '["“I had the privilege of working with Brenda. During this time I found Brenda to have incredible business acumen and strategic insight. Brenda\'s ability to connect with people always set her apart. Brenda has the unique gift of delivering the message and being the message and the team that she lead could always see that in her. Her ability to get buy in from her peers and her team is something that a true leader possesses and Brenda has both. Brenda is a true leader in healthcare and has a very creative mind for troubleshooting issues and obstacles. Brenda delivers results!”","“I worked with Brenda at a National Retail Pharmaceutical Company where she was Project Director for several Operational Initiatives that were to be executed across the organization. Brenda was positive, organized and consistently supportive with the initiatives until their completion and success. A pleasure to work with as a professional colleague.”"]']### Assistant: The agent's job is to provide talent acquisition consulting, recruitment relationship management, and full life-cycle recruiting to LifeBridge Health, while the user is reaching out to the agent today because they need assistance in establishing a Primary Care Residency Program for Emory Healthcare.
### Human: Agent: ['Sonya Morales', 'Dedicated and passionately curious to take my next step! I have eight years of working in the oil & energy industry with experience in office administration, executive support, project coordination, accounting support, customer service and human resources. Proven track-record of exceeding expectations with high productivity and quality standards. Effective communicator with strong interpersonal and relationship management skills.Skilled in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Editing, and Public Speaking. Strong operations professional working on a Bachelor of Technology (B.Tech.) focused in Industrial Technology.', 'Real Estate Coordinator', 'Hanger, Inc.', '[{"company":"Hanger, Inc.","company_id":"hanger-inc-","industry":"Hospitals and Health Care","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Oct 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Hanger, Inc.","title":"Real Estate Coordinator"}],"url":"https://www.linkedin.com/company/hanger-inc-"},{"company":"Firefly Aerospace","company_id":"fireflyspace","location":"","positions":[{"description":"","duration":"Oct 2020 Oct 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2021","start_date":"Oct 2020","subtitle":"Firefly Aerospace","title":"Accounts Payable"}],"url":"https://www.linkedin.com/company/fireflyspace"},{"company":"Atlas Sand","company_id":"atlas-sand","location":null,"positions":[{"description":"","duration":"Apr 2019 Jul 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2020","start_date":"Apr 2019","subtitle":"Atlas Sand","title":"Accounts Payable Specialist"},{"description":"","duration":"Sep 2018 Apr 2019 8 months","duration_short":"8 months","end_date":"Apr 2019","start_date":"Sep 2018","subtitle":"Atlas Sand","title":"Senior Office Manager"}],"url":"https://www.linkedin.com/company/atlas-sand"},{"company":"Fairmount Santrol","company_id":"fairmount-santrol","location":"Odessa/Midland, Texas Area","positions":[{"description":"","duration":"Oct 2017 Sep 2018 1 year","duration_short":"1 year","end_date":"Sep 2018","start_date":"Oct 2017","subtitle":"Fairmount Santrol","title":"Office Administrator"}],"url":"https://www.linkedin.com/company/fairmount-santrol"},{"company":"Francis Drilling Fluids, Ltd.","company_id":"fdfenergy","location":"Odessa/Midland, Texas Area","positions":[{"description":"","duration":"Feb 2017 Aug 2017 7 months","duration_short":"7 months","end_date":"Aug 2017","start_date":"Feb 2017","subtitle":"Francis Drilling Fluids, Ltd.","title":"Logistics Coordinator"}],"url":"https://www.linkedin.com/company/fdfenergy"},{"company":"PB MATERIALS LTD","company_id":"pb-materials-ltd","location":"Odessa/Midland, Texas Area","positions":[{"description":"","duration":"Jun 2015 Dec 2015 7 months","duration_short":"7 months","end_date":"Dec 2015","start_date":"Jun 2015","subtitle":"PB MATERIALS LTD","title":"Sales Coordinator"}],"url":"https://www.linkedin.com/company/pb-materials-ltd"},{"company":"Airgas","company_id":"airgas","location":"Odessa/Midland, Texas Area","positions":[{"description":"","duration":"Jan 2015 Jun 2015 6 months","duration_short":"6 months","end_date":"Jun 2015","start_date":"Jan 2015","subtitle":"Airgas","title":"Plant Coordinator"}],"url":"https://www.linkedin.com/company/airgas"},{"company":"Flint Pipeline Co","company_id":"flint-pipeline-co","location":"Odessa/Midland, Texas Area","positions":[{"description":"","duration":"May 2013 Jan 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2015","start_date":"May 2013","subtitle":"Flint Pipeline Co","title":"Operations Assistant"}],"url":"https://www.linkedin.com/company/flint-pipeline-co"}]', '["Kirk Ginn “Sonya is a wonderful individual to work with. She was instrumental in our efforts during our start up phase in remote locations and then transferred to our corporate office. She will be a great addition to anyone\'s team. ”","Davina L. “Working with Sonya has been a great experience. Sonya is focused, pays attention to detail, and is very good at problem resolution. She worked on on project which saved the company about two hundred thousand dollars. Sonya has always been the go to person for our field personnel whenever they had questions or concerns. She is a strong team player and is always happy to help anyone who needs it, I will definitely miss working with Sonya!”"]'] User: ['Dorothy Pearce', 'OBJECTIVE: I am an Executive Assistant with extensive experience supporting Executive Management members. QUALIFICATIONS: I possess excellent organizational skills; able to multi-task in a fast-paced environment; great team player willing to work hard and "go the extra mile"; strong work ethic and guided by personal principles. Specialties: Ability to keep the Executive organized and make sure he is fully prepared for meetings and travel. I welcome the Executive to offload business related, as well as personal, tasks on me, to make sure he can focus on the business at hand.', 'Retired', 'TIAA-CREF', '[{"company":"TIAA-CREF","company_id":"tiaa","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Jan 2011 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Jan 2011","subtitle":"TIAA-CREF","title":"Senior Administrative Assistant to the SVP, Communications and Marketing"}],"url":"https://www.linkedin.com/company/tiaa"},{"company":"GenOn Energy, Inc., formerly Mirant Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2006 Dec 2010 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2010","start_date":"Mar 2006","subtitle":"GenOn Energy, Inc., formerly Mirant Corporation","title":"Executive Assistant to the Senior Vice President, Asset Management"}],"url":""},{"company":"Computer Associates International, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"May 1985 Feb 2006 20 years 10 months","duration_short":"20 years 10 months","end_date":"Feb 2006","start_date":"May 1985","subtitle":"Computer Associates International, Inc.","title":"Administrative Assistant to the Senior Vice President and General Manager"}],"url":""},{"company":"Applied Data Research, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1985 1988 3 years","duration_short":"3 years","end_date":"1988","start_date":"1985","subtitle":"Applied Data Research, Inc.","title":"Administrative Assistant"}],"url":""}]', '["Jim Berryhill “Dorothy and I worked together at Applied Data Research and then at Computer Associates. Highly competent and professional, Dorothy is an individual you can always count on to go above and beyond expectations. She is a pleasure to work with and has a positive attitude and pleasant demeanor that enhances the workplace. Dorothy consistently gives the extra effort that makes a difference for the business and the people with whom she works. I recommend Dorothy enthusiastically, she is an asset to any endeavor and a trusted colleague.”","Stacey Gelber, SPHR, SHRM-SCP “I had the pleasure of working with Dorothy at CA. Dorothy is a very loyal, diplomatic, and professional employee. Dorothy can communicate and work with all levels of employees including Executive Management Teams, and Senior Level Vice Presidents. Dorothy is extremely dependable in all matters of confidential nature. I would not hesitate in bringing her on board or recommending her to any organization she would be proud to represent.”"]']### Assistant: The agent's job is to coordinate real estate activities, and today, the agent is reaching out to the user to discuss potential executive office space options for their company.
### Human: Agent: ['Colleen Calvert-Whittington', 'I have been working in Business Intelligence and data solutions for 20 years, working in many different industries which include: healthcare, telecommunications, insurance, finance, government, pharmaceuticals, marketing, consulting and law. I have been able to work within the full project life cycle of end-to-end data solutions. My ability to understand the end users needs translates into quick, useable solutions.', 'Independent Data and Business Intelligence Consultant', 'Self Employed', '[{"company":"Self Employed","company_id":null,"location":"Chicago, IL","positions":[{"description":"Independent contractor for a variety of clients specializing in Business Intelligence and data projects. Industries include: Insurance, Finance, Healthcare, Government, Manufacturing, Pharmaceuticals, Marketing and Consulting. Ability to work every step of the Project Life Cycle. Recent projects include: creating various corporate dashboards utilizing Power BI and Tableau; creating financial reports utilizing Business Objects; and UAT Testing and defect management for mobile applications. Independent contractor for a variety of clients specializing in Business Intelligence and data projects. Industries include: Insurance, Finance, Healthcare, Government, Manufacturing, Pharmaceuticals, Marketing and Consulting. Ability to work every step of the Project Life Cycle. Recent projects include: creating various corporate dashboards utilizing Power BI and Tableau; creating financial reports utilizing Business Objects; and UAT Testing and defect management for mobile applications.","duration":"Dec 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Dec 2019","subtitle":"Self Employed","title":"Independent Data and Business Intelligence Consultant"}],"url":""},{"company":"FIS Global","company_id":null,"location":"Jacksonville, Florida Area","positions":[{"description":"My role was working for an actuarial insurance division of a Fortune 500 company. My responsibilities were two-fold. I was first tasked with building a Business Intelligence consulting team and implementing plans to deploy Business Intelligence solutions to global Prophet clients. Secondly, I was tasked with leading project teams to deploy and configure the Prophet data solutions. Responsibilities included: hands-on creation and maintenance of a variety of BI solutions; travel globally to engage clients and work to provide data solutions; lead client workshops, requirements gathering for data projects; development of design documents and data models; working with project managers to ensure timely and budget friendly completion of projects; managing a team of BI developers, meeting with potential and current clients in a pre-sales capacity; creation of client estimates; managing client pipelines and project resource allocations; creation and implementation of project methodology.","duration":"Mar 2017 Nov 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Nov 2019","start_date":"Mar 2017","subtitle":"FIS Global","title":"Senior Business Technology Consultant"}],"url":""},{"company":"W Consulting Services","company_id":null,"location":"","positions":[{"description":"Worked as an independent contractor working on a variety of projects in Business Intelligence, data warehousing, data security and data analysis. Former clients included: The State of South Carolina, Amsted Rail, L3, Northern Trust Bank, UHY Advisors, SRR, Geisinger Medical, MD Anderson, Spectrum Health and KPMG.Previous contracts completed utilized many of the following BI tools: Data Federator, Business Objects Information Design Tool, Business Objects XIR2 through 4.3, Crystal Reports, Live Office, QWAAS, SQL Server, Xcelsius and dashboardingProficient in BO versions through BO 4.3","duration":"Jan 2010 Feb 2017 7 years 2 months","duration_short":"7 years 2 months","end_date":"Feb 2017","start_date":"Jan 2010","subtitle":"W Consulting Services","title":"Principal Consultant"}],"url":""},{"company":"The University of Chicago","company_id":"uchicago","location":"Greater Chicago Area","positions":[{"description":"Previously worked in the ITS department of The University of Chicago developing reporting solutions which support a variety of applications and departments. Previously worked in the ITS department of The University of Chicago developing reporting solutions which support a variety of applications and departments.","duration":"Jan 2015 Jul 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2016","start_date":"Jan 2015","subtitle":"The University of Chicago","title":"Sr. Business Intelligence Analyst"}],"url":"https://www.linkedin.com/company/uchicago"},{"company":"Lombard Town Centre","company_id":null,"location":"","positions":[{"description":"I volunteer as the Promotion Chair for Lombard Town Centre which is an organization committed to the revitalization of downtown Lombard. I volunteer as the Promotion Chair for Lombard Town Centre which is an organization committed to the revitalization of downtown Lombard.","duration":"Nov 2009 Nov 2013 4 years 1 month","duration_short":"4 years 1 month","end_date":"Nov 2013","start_date":"Nov 2009","subtitle":"Lombard Town Centre","title":"Promotions Chair-Volunteer"}],"url":""},{"company":"AlixPartners LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2010 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2010","start_date":"Jun 2008","subtitle":"AlixPartners LLC","title":"Business Intelligence Manager"}],"url":""},{"company":"UHY Advisors","company_id":"uhy-llp","location":"","positions":[{"description":"","duration":"Dec 2006 Jun 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2008","start_date":"Dec 2006","subtitle":"UHY Advisors","title":"Business Intelligence Manager"}],"url":"https://www.linkedin.com/company/uhy-llp"},{"company":"AT&T","company_id":"att","location":"","positions":[{"description":"","duration":"Jun 2000 Sep 2006 6 years 4 months","duration_short":"6 years 4 months","end_date":"Sep 2006","start_date":"Jun 2000","subtitle":"AT&T","title":"Reporting Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["Stuart Donnelly “Colleen is one of the most professional and hard working people I’ve had the pleasure to work with. Colleen’s knowledge of BI tools and understanding of user requirements has been invaluable during client projects.”","Paul Green “I\'ve worked with Colleen for 1.5 years, and in that time, I\'ve seen her quickly take on new responsibilities and excel in her BI role. After the sudden departure of our manager, Colleen kept our team running smoothly during a tumultuous 11-month transition by volunteering to take on new tasks like team resource allocation and project methodology. In addition to the managerial roles Colleen played, I also witnessed her Business Intelligence capabilities, while working on projects for two major clients. I was impressed with her knowledge of the different BI software packages, as well as her ability to engage the clients and manage the projects. I am proud to say I work with Colleen, and I believe FIS is lucky to have such a skilled, devoted employee. ”"]'] User: ['Tim Simpson', 'Program Property Senior Claims Manager - Sedgwick Former - AVP, Senior Claims Manager Claims, Claims Technical Property Department at QBE North America; Team Manager at Zurich North America and Internal Auditor/Claims Professional at St Paul Travelers Insurance Company. Insurance executive that thrives on innovation and delivering operational results. High tolerance for change and ambiguity with well developed people skills, personal integrity and insurance industry knowledge', 'Senior Claims Manager Property and Casualty Claims - Program Property at Sedgwick', 'Sedgwick', '[{"company":"Sedgwick","company_id":"sedgwick","industry":"Insurance","location":"Orlando, Florida, United States","positions":[{"description":"","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"Sedgwick","title":"Senior Claims Manager Property and Casualty Claims - Program Property"}],"url":"https://www.linkedin.com/company/sedgwick"},{"company":"QBE North America","company_id":"qbe-north-america","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Claims Technical Property Department. Managed the large loss process at QBE for claims in excess of $500,000. Large property loss oversight with eight direct reports at the General Adjuster level. Currently facilitating large loss roundtables with multiple stakeholders within QBE; including Major Broker accounts and Middle Market business. Presented several ideas for process improvement and have a track record of working closely with agents, outside counsel , underwriting, IT, SIU and recovery. Project management and TPA/MGA oversight responsibilities.","duration":"Mar 2014 Oct 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2015","start_date":"Mar 2014","subtitle":"QBE North America","title":"AVP Senior Claims Manager - Claims Technical Property Department"}],"url":"https://www.linkedin.com/company/qbe-north-america"},{"company":"Lumbermen\'s Underwriting Alliance","company_id":"lumbermen%27s-underwriting-alliance","location":"Boca Raton, Florida","positions":[{"description":"Large loss property claims management in the US and Canada. Vendor/TPA oversight in the US and Canada. Large loss investigations in the lumber industry including high exposure fire/explosion claims in British Columbia, Alberta and Quebec. Worked closely with outside counsel in the US and Canada on claims involving subrogation. Internal project management/ process improvement responsibilities. Implemented Exactanalysis to expedite the loss assignment process to vendors in the US. Experience with quota share agreements in both the US and Canada. Served as a company representative in federal court.","duration":"Jun 2011 Feb 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2014","start_date":"Jun 2011","subtitle":"Lumbermen\'s Underwriting Alliance","title":"Senior Property Claims Manager, US and Canada"}],"url":"https://www.linkedin.com/company/lumbermen%27s-underwriting-alliance"},{"company":"Scottsdale Insurance Company","company_id":"nationwide","location":"Tampa - remote","positions":[{"description":"Assisted with the settlement of CAT claims in Florida through the mediation process. Served as a local representative in Florida working remotely from Tampa. Assisted with the settlement of CAT claims in Florida through the mediation process. Served as a local representative in Florida working remotely from Tampa.","duration":"Sep 2010 Jun 2011 10 months","duration_short":"10 months","end_date":"Jun 2011","start_date":"Sep 2010","subtitle":"Scottsdale Insurance Company","title":"Claims Specialist - Excess and Surplus Lines"}],"url":"https://www.linkedin.com/company/nationwide"},{"company":"Zurich Financial Services","company_id":"zurich-insurance-company-ltd","location":"Baltimore and Tampa","positions":[{"description":"Team management experience in Baltimore and Tampa providing oversight on commercial claims which included first party fires, water damage and theft situations. Helped to streamline the process for handling claims under $50,000 to improve overall cycle time. Worked closely with agents and brokers. Served in a liaison capacity on large account business in the medical and hospitality sectors, working closely with risk managers and agents. Company transfer to Tampa FL in 2007. Team management experience in Baltimore and Tampa providing oversight on commercial claims which included first party fires, water damage and theft situations. Helped to streamline the process for handling claims under $50,000 to improve overall cycle time. Worked closely with agents and brokers. Served in a liaison capacity on large account business in the medical and hospitality sectors, working closely with risk managers and agents. Company transfer to Tampa FL in 2007.","duration":"Jun 2005 Sep 2010 5 years 4 months","duration_short":"5 years 4 months","end_date":"Sep 2010","start_date":"Jun 2005","subtitle":"Zurich Financial Services","title":"Property Team Manager"}],"url":"https://www.linkedin.com/company/zurich-insurance-company-ltd"},{"company":"St Paul Travelers Insurance Company","company_id":"travelers","location":"Dallas, Indianapolis, St. Paul, New York and Fairfield, CA.","positions":[{"description":"19 years with the former St Paul Companies in claims, claims management, training and internal audit. Claims trainee in Dallas, TX 1986-1987; 5 years as a property field claims representative 1987-1992 in Indiana; 10 years at the St. Paul Companies Home Office in St. Paul, MN between 1992-2002; Branch management and vendor oversight roles in Purchase, NY and Fairfield, CA 2002-2005. Developed and rolled out claim best practices to four claim regions 1994-1995; audited claims and underwriting operations companywide1995-2002. Overseas audit assignments in Gaborone, Botswana 2000-01 assisting St. Paul International in London.","duration":"May 1986 May 2005 19 years 1 month","duration_short":"19 years 1 month","end_date":"May 2005","start_date":"May 1986","subtitle":"St Paul Travelers Insurance Company","title":"Branch Manager - Claims/ Home Office Auditor"}],"url":"https://www.linkedin.com/company/travelers"}]', '["LinkedIn User “I have had the pleasure of working with Tim on difficult claim issues, strategic claims initiatives regarding process improvements, large scale catastrophe deployment/management and broker/agent branding presentations. Tim is always eager to lend a helping hand to his colleagues and puts the interests of his team and the customer above those of his own. He interacts in cross functional project work in a progressive and non-threatening way. During his work with the Catastrophe Team at Zurich, he demonstrated superior management and technical claim skill sets. Tim is a team player and gets the job done. Mike Hargrave”","Robert J. Blackwell, II “I worked closely with Tim as he audited suppliers for which I was responsible for contract compliance. Tim was thorough, fair and professional throughout the audit process, which of course can often be a sensitive interaction. A pleasure to work with, and a fun guy to travel with too.”"]']### Assistant: The agent's job is to provide Business Intelligence and data solutions for various industries, and today the user is reaching out to the agent because they need assistance with strategic claims initiatives and process improvements in the insurance industry.
### Human: Agent: ['Alek Stewart Freire', 'Expertise in delivering corporate and investment banking services, managing large-scale negotiations and deal processes and leading strategic transactions in support of corporate clients and financial sponsors globally. Proven capacity for communication and collaboration, fostering relationships across business functions, hierarchies, geographies, and cultures to execute innovative financing solutions.Deal Origination, Structuring and Execution | Identify, Analyze and Present Credit and Derivative Opportunities | Customer Relationship Management | Acquisition Financing | New Business Idea Generation | Investment Grade and Non-Investment Grade Cross-Border Debt Structuring | Loan Documentation Negotiation | Syndicated Loan and Debt Capital Markets Origination | Cross Functional and Cross Product Collaboration | Credit Analysis | Financial Analysis, Valuation and Modeling | Financial and Business Due Diligence | Strategic Planning and Analysis', 'Vice President at MUFG Union Bank, N.A.', 'MUFG', '[{"company":"MUFG","company_id":"mufg","industry":"Financial Services","location":null,"positions":[{"description":"Business lead responsible for managing the execution of strategies related to IBOR transition for combined US operations workstreams including wholesale, retail, and market products.","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"MUFG","title":"Vice President - IBOR Transition Program – Business Strategy and Execution"},{"description":"Led origination, approval, structuring, and execution of corporate financing transactions for clients in Mexico, Chile, Colombia, Peru, and Argentina. Directly supported the Latin America Head of Corporate Finance in NY and Country Business Heads throughout Latin America to maintain a consistent dialogue with key investment grade clients and provide a wide array of corporate banking financial solutions.","duration":"Apr 2014 Jun 2021 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jun 2021","start_date":"Apr 2014","subtitle":"MUFG","title":"Vice President - Latin America Corporate and Investment Banking"}],"url":"https://www.linkedin.com/company/mufg"},{"company":"Citi","company_id":"citi","location":"Lima, Peru","positions":[{"description":"Focused on client coverage and episodic transactions in Public Sector, Infrastructure, Oil & Gas, Metals & Mining, as well as large economic groups. Support to originate, structure and execute corporate banking solutions. Focused on client coverage and episodic transactions in Public Sector, Infrastructure, Oil & Gas, Metals & Mining, as well as large economic groups. Support to originate, structure and execute corporate banking solutions.","duration":"Mar 2010 Apr 2014 4 years 2 months","duration_short":"4 years 2 months","end_date":"Apr 2014","start_date":"Mar 2010","subtitle":"Citi","title":"Associate - Corporate & Investment Banking"}],"url":"https://www.linkedin.com/company/citi"},{"company":"HSBC","company_id":"hsbc","location":"Lima, Peru","positions":[{"description":"","duration":"Dec 2008 Jun 2009 7 months","duration_short":"7 months","end_date":"Jun 2009","start_date":"Dec 2008","subtitle":"HSBC","title":"Strategic Planning"}],"url":"https://www.linkedin.com/company/hsbc"}]', '["Ivan Vasquez “Alek is a seasoned banker and a trustworthy person. We have worked together in two different financial institutions, and I can attest to his with strong knowledge in corporate finance, capital markets, transactional products, and corporate and investment banking in general. He is a deal-oriented person, with great interpersonal skills, a team worker and used to working under pressure. I have known him for more than 10 years and consider him one of the best and most balanced banker I have ever worked with.”","LinkedIn User “I had the opportunity to work with Alek for approximately 6 years and can attest to his professionalism, maturity and integrity. He has strong analytical and interpersonal skills, work ethics and is above all a trustworthy individual. I saw him grow from a competent associate to a top performing VP, capable of independently leading the preparation of marketing materials, the analysis and execution of complex financing transactions and the coordination of large cross functional teams.”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to deliver corporate and investment banking services, and today, the agent is reaching out to the user because they need to discuss potential digital marketing strategies for their corporate clients.
### Human: Agent: ['Hope Grajewski', 'F&B professional with a passion for service and creating an amazing guest experience. I am an ambitious, career-driven individual always looking for opportunities to grow and develop myself. To stay on the pulse of all the latest trends,movements & updates in the hospitality industry. To improve and develop my skills further in areas related to the Food & Beverage industry. I want to become the best I can possibly be with my career and excel in a creative and initiative way. Technical Skills: F&B Related Software Programs (ScerIS, MICROS, EMC, guest metrics, guestVOICE, MGS, Accubar), Microsoft Office. Managerial Skills: Hire/Train new staff members, schedule staff based on forecasts, conduct performance reviews, close payroll, critique financial reports and find creative solutions for improvement, maintain an accurate beverage inventory, assist on menu development, guest issue resolution', 'Hospitality at heart...for my son, my husband and for all who I get to meet.', 'Home', '[{"company":"Home","company_id":null,"location":"Las Vegas, Nevada, United States","positions":[{"description":"Currently a stay at home mom, both by choice and due to Covid-19, looking to get back in the hospitality game! Currently a stay at home mom, both by choice and due to Covid-19, looking to get back in the hospitality game!","duration":"Feb 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Home","title":"Stay-at-home Mom"}],"url":""},{"company":"Zahav","company_id":null,"location":"Philadelphia, Pennsylvania, United States","positions":[{"description":"","duration":"May 2019 Feb 2020 10 months","duration_short":"10 months","end_date":"Feb 2020","start_date":"May 2019","subtitle":"Zahav","title":"Server"}],"url":""},{"company":"Hogsalt Hospitality","company_id":null,"location":"Chicago, Illinois","positions":[{"description":"","duration":"Apr 2018 Apr 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2019","start_date":"Apr 2018","subtitle":"Hogsalt Hospitality","title":"Server - Bavette’s Bar & Boeuf"}],"url":""},{"company":"PABU Izakaya","company_id":null,"location":"San Francisco, California","positions":[{"description":"","duration":"Dec 2016 Mar 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2018","start_date":"Dec 2016","subtitle":"PABU Izakaya","title":"Assistant General Manager"}],"url":""},{"company":"Michael Mina","company_id":null,"location":"San Francisco, California","positions":[{"description":"","duration":"Feb 2016 Dec 2016 11 months","duration_short":"11 months","end_date":"Dec 2016","start_date":"Feb 2016","subtitle":"Michael Mina","title":"Assistant General Manager"}],"url":""},{"company":"Bourbon Steak & Pub","company_id":null,"location":"Santa Clara, CA","positions":[{"description":"• $15 million with 4 unique concepts: Bourbon Steak (100 seat steakhouse), Bourbon Pub (68 seat Pub), and private events (over 400 seats)• Participated in the restaurant opening. Trained over 200 staff members, setting standards and putting systems into place for day to day operations in all 4 categories• Experienced in client relations, booking and executing events up to 1500 guests at once• December 2014 contracted events revenue $570,000 with over 5,000 guests• Management responsibilities including payroll, beverage ordering, tip distribution, hiring, training, restaurant promotion, building client database","duration":"Jun 2014 Feb 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2016","start_date":"Jun 2014","subtitle":"Bourbon Steak & Pub","title":"Restaurant Manager"}],"url":""},{"company":"Marriott International","company_id":"marriott-international","location":null,"positions":[{"description":"- Manage 3 outlets in a 506-room convention center property- Arcadia - a Michael Mina modern American steakhouse. 4 Star rated on OpenTable and Yelp- Union property experience- In-room dining top 20 of all MHR in GSS, 2013 YTD- Tanq - high volume craft-cocktail bar open lunch and dinner- WIG property coach","duration":"May 2013 Jul 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2014","start_date":"May 2013","subtitle":"Marriott International","title":"Food and Beverage Operations Manager"},{"description":"Ensure staff is working together as a team to ensure optimum service and that guest needs are met.Complete scheduled inventories and stock and requisition necessary supplies Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savingsServe as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.","duration":"Aug 2012 May 2013 10 months","duration_short":"10 months","end_date":"May 2013","start_date":"Aug 2012","subtitle":"Marriott International","title":"Food & Beverage Supervisor"},{"description":"Completed 10 week training program and Marriott MDP BinderSpent time in different departments throughout the property learning the different job functionsWorked along managers and supervisors in the Marina Kitchen restaurant; running shifts, generating reports, ensuring guest satisfaction","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"Marriott International","title":"Restaurant Manager Trainee"}],"url":"https://www.linkedin.com/company/marriott-international"},{"company":"Mercyhurst College Grotto Dining Room","company_id":null,"location":"","positions":[{"description":"Planned and executed meal for 80 guestsCreated schedules; managed 30 employeesSet up/clean dining area, beverage station, floorServe food and beverages to guestsPre-prep and cook food items for menu entrees Won award for \\"Best Server,\\" Fall 2010Won award for \\"Best Kitchen Employee\\" Spring 2011 Planned and executed meal for 80 guestsCreated schedules; managed 30 employeesSet up/clean dining area, beverage station, floorServe food and beverages to guestsPre-prep and cook food items for menu entrees Won award for \\"Best Server,\\" Fall 2010Won award for \\"Best Kitchen Employee\\" Spring 2011","duration":"Sep 2010 May 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2012","start_date":"Sep 2010","subtitle":"Mercyhurst College Grotto Dining Room","title":"Cook/ Server/ Manager"}],"url":""},{"company":"Marriott International","company_id":"marriott-international","location":"Oak Brook Hills Marriott Resort","positions":[{"description":"Work in 6 F&B outlets on resort propertyServe food and beverage to guests, deliver to roomsMaintain sanitary workstations throughout the shiftComplete inventory requisitionsMaintain a cash bank, complete credit transactions and room charges Work in 6 F&B outlets on resort propertyServe food and beverage to guests, deliver to roomsMaintain sanitary workstations throughout the shiftComplete inventory requisitionsMaintain a cash bank, complete credit transactions and room charges","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"Marriott International","title":"Restaurant Intern"}],"url":"https://www.linkedin.com/company/marriott-international"},{"company":"Residence Inn by Marriott","company_id":null,"location":"","positions":[{"description":"Set up/clean buffet-style dining area, beverage station, and kitchenPrepared hot breakfast and beverage items throughout the shiftMaintained a sanitary work environmentUnloaded frozen, refrigerated, and dry storage items from deliveries Set up/clean buffet-style dining area, beverage station, and kitchenPrepared hot breakfast and beverage items throughout the shiftMaintained a sanitary work environmentUnloaded frozen, refrigerated, and dry storage items from deliveries","duration":"Jun 2010 Aug 2010 3 months","duration_short":"3 months","end_date":"Aug 2010","start_date":"Jun 2010","subtitle":"Residence Inn by Marriott","title":"Gatehouse Attendant"}],"url":""},{"company":"Courtyard by Marriott","company_id":null,"location":"","positions":[{"description":"Greeted and directed guestsBooked individual and group reservationsMaintained accurate accounting for cash and credit transactionsResponded to complaints, questions, and concerns; offer concierge servicesPrepared occupancy reports, variance reports, guest ledgers, breakfast vouchersUpheld a clean, friendly, and welcoming environment Greeted and directed guestsBooked individual and group reservationsMaintained accurate accounting for cash and credit transactionsResponded to complaints, questions, and concerns; offer concierge servicesPrepared occupancy reports, variance reports, guest ledgers, breakfast vouchersUpheld a clean, friendly, and welcoming environment","duration":"Jun 2010 Aug 2010 3 months","duration_short":"3 months","end_date":"Aug 2010","start_date":"Jun 2010","subtitle":"Courtyard by Marriott","title":"Front Desk Clerk"}],"url":""}]', '["charles magalhaes “I fully recommend Hope, she was an outstanding student, as she matured a mentor for many of her colleages. In the lifestyle Hope has chosen she has earned loyaty and trust with strong leadership skills. Traits not easily found or gained in the hospitality field. If any questions please contact me. Chef Charles Magalhaes CEC CEPC cmagalhaes@mercyhurst.edu”","Gretchen Ingwersen “Hope is a highly intelligent individual that acts independently to improve and increase her skills and knowledge. As a result, Hope is an excellent performer who is able to meet new challenges. Hope is a self-starter who can be counted on to do her job and more. She understands her role well enough to take independent action and keep moving without waiting for others. Hope is always ready to take on work beyond her normal duties. She quickly adjusts her schedule to make room for new tasks but always makes sure she\'ll meet her original commitments. Hope is courteous, sensitive and responsive when communicating with her guests. She operates with the philosophy that the customer is always right. Hope has worked hard to deliver a truly exceptional level of customer service to her guests. She understands our guests well enough to anticipate potential problems and be prepared to offer effective solutions. Hope takes responsibility for correcting service problems, mintains an attitude of total commitment and makes the customer feel that she will do her very best to find a solution. Hope is positive, friendly, and personable when dealing with customers. Her appearance and demeanor are always highly professional.”"]'] User: ['Stephanie Moncada', 'Experienced sales representative. Skilled in the hospitality industry, event coordinating, corporate sales and Food & Beverage. Bachelor’s Degree in Hospitality Tourism Management from Florida International University.', 'Senior Sales Manager at The Standard Spa, Miami Beach', 'The Standard Spa, Miami Beach', '[{"company":"The Standard Spa, Miami Beach","company_id":"the-standard-spa-miami-beach","industry":"Hospitality","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"The Standard Spa, Miami Beach","title":"Senior Sales Manager"},{"description":"","duration":"Apr 2019 Apr 2022 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2022","start_date":"Apr 2019","subtitle":"The Standard Spa, Miami Beach","title":"Corporate Sales Manager"},{"description":"Taking on the Corporate, Consortia, SMERF and Production segments, I am responsible for identifying new business opportunities, developing new accounts and helping with the sales process to convert business.- Prospect new accounts and establish client base for all markets to include organizations, associations, transient and corporate businesses through direct outside sales in order to secure direct bookings of businesses for the hotel- Drive new revenue across all sectors- Negotiate guest room rates along with hotel services within approved booking guidelines for the hotel. Confirm agreements in writing and forwards document to client and affected hotel departments- Conduct tours of the hotel / entertain qualified potential clients in accordance with company and property policies and procedures- Respond promptly to all inquiries and correspondence from clients and lead referrals- Be responsible for and implement sales call and sales action plans for the development of the designated market segments- Achieve and/or exceed sales and revenue goals as specified in the goal setting process","duration":"Sep 2018 Apr 2019 8 months","duration_short":"8 months","end_date":"Apr 2019","start_date":"Sep 2018","subtitle":"The Standard Spa, Miami Beach","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/the-standard-spa-miami-beach"},{"company":"SIXTY Hotels","company_id":"sixty-hotels","location":"Miami Beach","positions":[{"description":"Contract and service all inbound social group blocks, including wedding blocks and bachelor/bachelorette parties• Exceeded Q1 Goal by 120% and Q2 by 110%• Assist Director of Events and Conference Service Manager with completion and distribution of group resumes & BEOs• Service small groups (less than 10) that are contracted by Group Sales Manager• Assist Transient Sales Manager with entering reservations and account tracking/production• Organize the Sales Office by keeping inventory of supplies and marketing collateral• Provide additional support to the sales team as directed by the Director of Sales and Marketing","duration":"Dec 2017 Sep 2018 10 months","duration_short":"10 months","end_date":"Sep 2018","start_date":"Dec 2017","subtitle":"SIXTY Hotels","title":"Sales and Catering Coordinator"}],"url":"https://www.linkedin.com/company/sixty-hotels"},{"company":"W South Beach","company_id":"w-south-beach","location":"Miami beach","positions":[{"description":"As a Residential Concierge I assist owners with any and every aspect of their lives while staying in their homes.Provide superior customer relations incentivizing owners to move room to RMA • Create monthly newsletters for owners of happenings in Miami• Create “WOW” moments, designing creative amenities for each owner • Assist with dinner, car, hotel, watersport, and personal reservations • Agile in making VIP reservation to the top clubs, and coordinate exclusive dinner reservations • Coordinate owner’s events, surprises and private functions","duration":"Jan 2016 Jan 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2018","start_date":"Jan 2016","subtitle":"W South Beach","title":"Residential Concierge"}],"url":"https://www.linkedin.com/company/w-south-beach"},{"company":"KNR Hospitality","company_id":"knr-hospitality","location":"W South Beach","positions":[{"description":"As a pool server I ensured all guests have an enjoyable experience by providing quality customer service, attending to their requests, and provide timely assistance with food orders and delivery. As a pool server I ensured all guests have an enjoyable experience by providing quality customer service, attending to their requests, and provide timely assistance with food orders and delivery.","duration":"Aug 2014 Jan 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2016","start_date":"Aug 2014","subtitle":"KNR Hospitality","title":"Server"}],"url":"https://www.linkedin.com/company/knr-hospitality"}]', '["Amber K. “Stephanie is a hard worker that strives to be the best that she can be. She provides guests with excellent service and you will never see her without a smile on her face. Stephanie is also a great team player and always proves herself to be strong leader. You can always count on Stephanie to motivate the team with her positive attitude. She is an all around wonderful person. ”","Leopold L. Leveille, MS, CHIA “I have known Stephanie Moncada in a variety of capacities for many years. She has been my class mate at the Chaplin School of hospitality at Florida International University for the past several years. Stephanie is efficient and extremely competent. She often successfully finishes a task well before the deadline. She is extremely organized, and never misses a deadline or forgets an assignment. Stephanie also has an excellent rapport with people of all ages. She has worked with both young children and the elderly, and every age in between. Her excellent communication skills (both written and verbal) allow her to connect with all kinds of people. In summary, I highly recommend Stephanie for any position or endeavor that she may seek to pursue. She will be a valuable asset for any organization. ”"]']### Assistant: The agent's job is to generate new business opportunities and develop accounts in the hospitality industry. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities for corporate sales and event coordination.
### Human: Agent: ['Diallo Stevens', 'I provide broad-spectrum real estate brokerage services across New York City and Long Island. I also provide specialized services for property owners and attorneys related to: ⭐️ Divorce Real Estate, ⭐️ Guardianship/Conservator Real Estate, and ⭐️ Seniors and Estate/Probate/Administration Real Estate▬▬▬𝐃𝐢𝐯𝐨𝐫𝐜𝐞 𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞: Specifically trained in the divorce legal process, high-conflict divorces, financial, tax, and logistical considerations affecting property owners/families going through divorce. I act as a neutral and have a specialized process for handling divorce listings. I am the first Certified Divorce Real Estate Expert (CDRE) in New York State, a member of the National Association of Divorce Professionals, a Real Estate Collaboration Specialist-Divorce (RCS-D), a Certified Real Estate Divorce Specialist (CREDS), and a Certified Divorce Specialist (CDS). I am qualified by the New York State Office of Court Administration (for Court-involved real estate brokerage) and can act as an expert witness, if needed.▬▬▬𝐒𝐞𝐧𝐢𝐨𝐫𝐬 𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭: Trained and experienced in real estate matters for "seasoned" (senior) citizens and estates (probate/administration/trusts). Officially designated in this specialty and a member of multiple professional organizations with memberships catering to seniors, their care-givers, and families.▬▬▬𝐆𝐮𝐚𝐫𝐝𝐢𝐚𝐧𝐬𝐡𝐢𝐩 𝐒𝐚𝐥𝐞𝐬 (require court approval): Qualified to receive Part 36 Court Appointments to broker real estate sales in support of duly appointed guardians in the best interests of their wards, the incapacitated persons. My skills and expertise smooth the process and reduce the risks associated with these complex situations.▶▶▶ Who do you know that I can help? Do you know property owners going through divorce? Considering selling, purchasing, or leasing residential or commercial property? Can you help Diallo? Contact Diallo & Team now for a consultation!HAVE A CLIENT SCENARIO YOU\'D LIKE TO DISCUSS? If you are a divorce attorney or other professional that would like to strategize on a client matter involving real estate, contact me (no charge). It is often best to consider real estate matters early in the process.▶ Interviewed by or Featured on Reuters, ABC News 7, The Real Deal Magazine, The Residential Specialist Magazine, New York State Association of REALTORS, Young Professionals Network, Triple Play, and The Long Island Association of REALTORS.', "New York's First ⭐️Certified Divorce Real Estate Expert!⭐️ - Helping Family Law Attorneys/Mediators and Serving New York City and Long Island Homeowners, Homebuyers, and Commercial Property Sellers", 'DIALLO & TEAM at Keller Williams Realty Gold Coast', '[{"company":"DIALLO & TEAM at Keller Williams Realty Gold Coast","company_id":null,"location":"New York City Metropolitan Area","positions":[{"description":"I help divorcing or divorced property owners, their attorneys/mediators/collaboratives, and the Courts make better decisions relative to real estate. I provide extensive real estate services that help to:* Protect the Credit Score, * Preserve Homeownership Eligibility, * Avoid Costly Mistakes, and * Sell related Real Estate, if desired/appropriate/orderedI act as a neutral, unbiased, subject matter expert in low- to high-conflict divorces. I also provide expert witness services. I have extensive training and hold multiple credentials specific to divorce real estate.Contact me to discuss your specific needs.","duration":"Apr 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Apr 2018","subtitle":"DIALLO & TEAM at Keller Williams Realty Gold Coast","title":"Certified Divorce Real Estate Expert"}],"url":""},{"company":"Keller Williams Realty Gold Coast","company_id":"kwrgoldcoast","location":"New York","positions":[{"description":"Representing property owners and purchasers in the marketing and management of the sale, exchange, and leasing of real estate including: residential, commercial, and land, single-family/multi-family homes, condominiums, cooperatives, mixed-use (residential/commercial), warehouses, etc.Areas of specialized skill include: * Divorce Real Estate, * Guardianship/Conservator Real Estate, and * Seniors and Estate/Probate/Administration Real Estate Representing property owners and purchasers in the marketing and management of the sale, exchange, and leasing of real estate including: residential, commercial, and land, single-family/multi-family homes, condominiums, cooperatives, mixed-use (residential/commercial), warehouses, etc.Areas of specialized skill include: * Divorce Real Estate, * Guardianship/Conservator Real Estate, and * Seniors and Estate/Probate/Administration Real Estate","duration":"Mar 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Keller Williams Realty Gold Coast","title":"Licensed Associate Real Estate Broker"}],"url":"https://www.linkedin.com/company/kwrgoldcoast"},{"company":"Keller Williams Landmark II","company_id":null,"location":"75-35 31st Ave, Ste. 202, Jackson Heights, NY 11370","positions":[{"description":"\\"Getting people ca$h & keys!\\" - Real estate brokerage services.Representing property owners and purchasers in the marketing and management of the sale, exchange, and leasing of real estate including: residential, commercial, and land - single- and multi- family homes, condominiums, cooperatives, mixed-use (residential/commercial), etc. \\"Getting people ca$h & keys!\\" - Real estate brokerage services.Representing property owners and purchasers in the marketing and management of the sale, exchange, and leasing of real estate including: residential, commercial, and land - single- and multi- family homes, condominiums, cooperatives, mixed-use (residential/commercial), etc.","duration":"Jul 2016 Mar 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2018","start_date":"Jul 2016","subtitle":"Keller Williams Landmark II","title":"Associate Broker"}],"url":""},{"company":"CENTURY 21 Best, Inc.","company_id":"century-21-best-inc","location":"Elmhurst, NY","positions":[{"description":"\\"Getting people ca$h & keys!\\" - Real estate brokerage services.I marketed and managed the sale of real estate including: residential, commercial, and land - single- and multi- family homes, condominiums, cooperatives, mixed-use (residential/commercial), etc. \\"Getting people ca$h & keys!\\" - Real estate brokerage services.I marketed and managed the sale of real estate including: residential, commercial, and land - single- and multi- family homes, condominiums, cooperatives, mixed-use (residential/commercial), etc.","duration":"Jun 2002 Jul 2016 14 years 2 months","duration_short":"14 years 2 months","end_date":"Jul 2016","start_date":"Jun 2002","subtitle":"CENTURY 21 Best, Inc.","title":"Associate Broker"}],"url":"https://www.linkedin.com/company/century-21-best-inc"},{"company":"DJS Global, Inc.","company_id":null,"location":"","positions":[{"description":"A company I started to provide IT infrastructure design and implementation services with a focus on data and video networks and Cisco Systems equipment. A company I started to provide IT infrastructure design and implementation services with a focus on data and video networks and Cisco Systems equipment.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"DJS Global, Inc.","title":"President & Senior Consultant"}],"url":""},{"company":"Cisco Systems","company_id":"cisco","location":"","positions":[{"description":"Pre-sales engineer focusing on data and video solutions in the NY Commercial group. My main verticle was the legal space -- predominately Am Law 100 law firms headquartered or with large offices in New York City. Pre-sales engineer focusing on data and video solutions in the NY Commercial group. My main verticle was the legal space -- predominately Am Law 100 law firms headquartered or with large offices in New York City.","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Cisco Systems","title":"Systems Engineer II"}],"url":"https://www.linkedin.com/company/cisco"}]', '["Bridget Potterton “Diallo is one in a million. He is one of only a handful of Certified Divorce Real Estate Experts in the entire US. He handles family law cases that range from low to high conflict. He uses his expertise and experience in helping attorneys get the home sold so that they can focus on other parts of the case. There have been a lot of challenges that occur in family law cases and Diallo guides both the attorneys and the clients through the difficult waters. ”","Mary Ann Monteleone Ruocco “Diallo was selected to speak at the Long Island Board of Realtors Super Star Agent Panel program in June 2009. He did an outstanding job and was willing to share his knowledge and expertise with fellow Realtors of over 700 in attendance.”"]'] User: ['Daniel Margolin', 'My legal practice focuses on family law and divorce matters including collaborative divorce and appeals.Specialties: Divorce, Collaborative Divorce, Family Law, Child Custody, Spousal Support, Appeals', 'Family Law Attorney - Litigation, Collaborative Process and Appeals - Owner/Partner with Stephens & Margolin LLP', 'Stephens & Margolin, LLP', '[{"company":"Stephens & Margolin, LLP","company_id":null,"location":"","positions":[{"description":"","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"Stephens & Margolin, LLP","title":"Partner"}],"url":""}]', '["“Dan Margolin and team represented me very well in my own matters. He understands family law, the practical nature of settlements and working with people in difficult and complex situations. I highly recommend you contact Dan if you are looking for advice or representation.”","“I believe Daniel\'s knowledge and attention to detail resulted in a better outcome for my litigation.”"]']### Assistant: The agent's job is to provide broad-spectrum real estate brokerage services, specializing in divorce real estate, guardianship/conservator real estate, and seniors and estate/probate/administration real estate. Today, the user is reaching out to the agent because they need assistance with their divorce real estate matters.
### Human: Agent: ['Benjamin Chirlinn', 'I am driven to make intuitive, compact and especially gorgeous digital products, back end to front.I know many things but am always on the quest to learn and understand more. I especially love finding elegant reusable solutions to complex problems.My areas of expertise include LAMP, Node.js, MongoDB, React, Redux, PHP, MySQL, Wordpress, and more.', 'Software Engineer at Twitch', 'Twitch', '[{"company":"Twitch","company_id":"twitch-tv","industry":"Internet Publishing","location":"San Francisco, California","positions":[{"description":"Member of the Creator Experience team, creating and maintaining tools creators use to control their stream, collaborate, and expand their audience. Member of the Creator Experience team, creating and maintaining tools creators use to control their stream, collaborate, and expand their audience.","duration":"Jul 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Twitch","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/twitch-tv"},{"company":"WIRED","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Digital product development and maintenance. Digital product development and maintenance.","duration":"Nov 2013 Feb 2018 4 years 4 months","duration_short":"4 years 4 months","end_date":"Feb 2018","start_date":"Nov 2013","subtitle":"WIRED","title":"Software Engineer"}],"url":""},{"company":"The Mechanism","company_id":"the-mechanism","location":"Greater New York City Area","positions":[{"description":"Designing and developing sites and applications for web and mobile platforms. Designing and developing sites and applications for web and mobile platforms.","duration":"Jun 2011 Oct 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2013","start_date":"Jun 2011","subtitle":"The Mechanism","title":"Senior Developer"}],"url":"https://www.linkedin.com/company/the-mechanism"},{"company":"University of Pennsylvania Residential Computer Support","company_id":null,"location":"","positions":[{"description":"Provided basic IT support to students. Mainly networking, anti-virus and general computer health. Provided basic IT support to students. Mainly networking, anti-virus and general computer health.","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"University of Pennsylvania Residential Computer Support","title":"IT"}],"url":""},{"company":"MindSnacks","company_id":null,"location":"","positions":[{"description":"Lead artist responsible for all in-game assets, branding, user interaction design, etc. Lead artist responsible for all in-game assets, branding, user interaction design, etc.","duration":"Jun 2010 Aug 2010 3 months","duration_short":"3 months","end_date":"Aug 2010","start_date":"Jun 2010","subtitle":"MindSnacks","title":"Contract Artist"}],"url":""},{"company":"NCSU Design Tech","company_id":null,"location":"","positions":[{"description":"Research and development of an interactive 3D map of the university\'s campus using Unity3D. Research and development of an interactive 3D map of the university\'s campus using Unity3D.","duration":"Jun 2009 Aug 2009 3 months","duration_short":"3 months","end_date":"Aug 2009","start_date":"Jun 2009","subtitle":"NCSU Design Tech","title":"Undergraduate Researcher"}],"url":""},{"company":"TIC COMPUTER SUMMER CAMP","company_id":null,"location":"","positions":[{"description":"Taught children age 6-16 how to operate cameras and edit movies together with basic special effects for three summers. Taught children age 6-16 how to operate cameras and edit movies together with basic special effects for three summers.","duration":"Jun 2006 Aug 2006 3 months","duration_short":"3 months","end_date":"Aug 2006","start_date":"Jun 2006","subtitle":"TIC COMPUTER SUMMER CAMP","title":"Video Production Counselor"}],"url":""}]', '["LinkedIn User “Ben is a skilled, thoughtful full stack engineer who can be deployed anywhere on any project. He shows a general willingness to work on anything and holds a valuable base of knowledge of our backend with increasing knowledge of our data. His work is high quality and well thought out. He is a technical leader on the team. Ben is an enthusiastic team member who brings outside ideas, conferences, and news items to the team’s attention. He continues to advocate for VR project experimentation and mobile app development. Ben is a productive code committer and ticket closer. Ben can handle a large project like WIRED Ad Free, making great early architectural decisions, asking thorough requirements-defining questions, and delivering an excellent product on deadline. He is professional and courteous while working with other teams. It\'s been a privilege to work with Ben at WIRED.”","Stefan Antonowicz “Passionate, extremely bright, and a genuinely fun person to be around - Ben brought a great level of enthusiasm and a terrific knowledge of design and functionality to our group. Ben required very little oversight from me, and consistently produced excellent code on both the front-end and the back-end. He is a terrific developer with a great outlook, a boon to any team.”"]'] User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to develop and maintain email campaigns for a variety of brands, while the user is reaching out to the agent because they need assistance with optimizing the landing page experience for their email campaigns.
### Human: Agent: ['Conrad Hollomon', "I'm here to help people build awesome organizations. I enjoy fast-paced settings and thrive in rapidly changing environments.Managing and leading high-performance teams, ranging from agile software developers to multi-disciplinary military organizations, has been an incredibly rewarding experience.It's taught me that innovation originates from inspiring leadership, and that inspiring leadership originates from service to others.This takes integrity, authenticity, and just a little bit of audacity too.", 'Senior Technical PM at Unity Technologies | Veteran and Military Family Advocate at Operation Code | Techstars Mentor', 'Unity Technologies', '[{"company":"Unity Technologies","company_id":"unity","industry":"Computer Software","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Unity Technologies","title":"Senior Technical PM, Artificial Intelligence"}],"url":"https://www.linkedin.com/company/unity"},{"company":"Techstars","company_id":"techstars","location":null,"positions":[{"description":"","duration":"Jul 2020 Feb 2021 8 months","duration_short":"8 months","end_date":"Feb 2021","start_date":"Jul 2020","subtitle":"Techstars","title":"Entrepreneur In Residence"},{"description":"","duration":"Jul 2019 Jun 2020 1 year","duration_short":"1 year","end_date":"Jun 2020","start_date":"Jul 2019","subtitle":"Techstars","title":"Growth Director, North America"},{"description":"","duration":"Oct 2017 Jul 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2019","start_date":"Oct 2017","subtitle":"Techstars","title":"Program Director, Air Force Accelerator"}],"url":"https://www.linkedin.com/company/techstars"},{"company":"SparkMeter","company_id":"sparkmeter","location":"Waltham, MA","positions":[{"description":"","duration":"Dec 2015 Oct 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2017","start_date":"Dec 2015","subtitle":"SparkMeter","title":"QA Engineer"}],"url":"https://www.linkedin.com/company/sparkmeter"},{"company":"GSN (TV & Games)","company_id":"gsn_games","location":"Boston, MA","positions":[{"description":"","duration":"Jun 2014 Dec 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2015","start_date":"Jun 2014","subtitle":"GSN (TV & Games)","title":"QA Engineer (Project Lead)"}],"url":"https://www.linkedin.com/company/gsn_games"},{"company":"Harmonix Music Systems","company_id":"harmonix-music-systems","location":"Cambridge, MA","positions":[{"description":"","duration":"Aug 2011 May 2014 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2014","start_date":"Aug 2011","subtitle":"Harmonix Music Systems","title":"Senior QA Tester"}],"url":"https://www.linkedin.com/company/harmonix-music-systems"},{"company":"US Army","company_id":"us-army","location":"Kabul, Afghanistan","positions":[{"description":"","duration":"May 2010 Jul 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2011","start_date":"May 2010","subtitle":"US Army","title":"Battalion Signal Officer"}],"url":"https://www.linkedin.com/company/us-army"},{"company":"Harmonix Music Systems","company_id":"harmonix-music-systems","location":"Cambridge, MA","positions":[{"description":"","duration":"Aug 2008 Apr 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2010","start_date":"Aug 2008","subtitle":"Harmonix Music Systems","title":"QA Tester"}],"url":"https://www.linkedin.com/company/harmonix-music-systems"},{"company":"Igloo Music","company_id":"igloo-music","location":"Burbank, CA","positions":[{"description":"","duration":"Jun 2006 Aug 2006 3 months","duration_short":"3 months","end_date":"Aug 2006","start_date":"Jun 2006","subtitle":"Igloo Music","title":"Recording Engineer Intern"}],"url":"https://www.linkedin.com/company/igloo-music"}]', '["Kristina Getty “I had the opportunity to work with Conrad during his time at Techstars. In day to day interactions, Conrad is a clear communicator, focuses on outcomes, and excels at prioritization. Beyond execution, Conrad\'s strengths really shine when he gets to support strategy and personal growth. He asks thought provoking questions to deeply understand problems and help teams and individuals remove barriers to create change. I always valued our conversations and appreciated every time he would follow up to offer support for something I had mentioned in passing. Conrad is committed to helping others and he is one of those people who truly cares and will do anything he can to help. ”","Todd Walker “Conrad has a powerful combination of drive, smarts, and values. As a newcomer to Techstars, I looked to Conrad as an outstanding example of someone who lives the Techstars \\"Give First\\" spirit day in and day out. He was a fountain of new ideas and insights and he generously offered his time and attention at the drop of a hat. He often went out of his way to get me exposure to prospects and better understand their challenges and needs, invaluable information for a product marketer. I look forward to our paths crossing again.”"]'] User: ['Whitney Trexler', "University of Alabama 13' Magna Cum Laude, 3.8", 'Advertising Sales Account Executive at USA TODAY NETWORK | LOCALiQ', 'USA TODAY NETWORK | LOCALiQ', '[{"company":"USA TODAY NETWORK | LOCALiQ","company_id":"localiq","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Mar 2014 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Mar 2014","subtitle":"USA TODAY NETWORK | LOCALiQ","title":"Advertising Sales Account Executive"},{"description":"","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"USA TODAY NETWORK | LOCALiQ","title":"Advertising Specialist"}],"url":"https://www.linkedin.com/company/localiq"},{"company":"Gannett - USA TODAY NETWORK","company_id":"gannett","location":"Greenville, South Carolina Area","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Gannett - USA TODAY NETWORK","title":"Multi Media Specialist"}],"url":"https://www.linkedin.com/company/gannett"},{"company":"Southern Tide","company_id":"southern-tide","location":"University of Alabama","positions":[{"description":"","duration":"Jun 2010 Aug 2014 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2014","start_date":"Jun 2010","subtitle":"Southern Tide","title":"Southern Tide Ambassador - University of Alabama"}],"url":"https://www.linkedin.com/company/southern-tide"},{"company":"The University of Alabama","company_id":"university-of-alabama","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Aug 2009 May 2013 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2013","start_date":"Aug 2009","subtitle":"The University of Alabama","title":"Student"}],"url":"https://www.linkedin.com/company/university-of-alabama"},{"company":"Charleston RiverDogs","company_id":"charleston-riverdogs","location":"Charleston, South Carolina Area","positions":[{"description":"","duration":"Apr 2012 Aug 2012 5 months","duration_short":"5 months","end_date":"Aug 2012","start_date":"Apr 2012","subtitle":"Charleston RiverDogs","title":"Student Internship"}],"url":"https://www.linkedin.com/company/charleston-riverdogs"}]', '["“I have worked with Whitney as the chapter advisor for Zeta Tau Alpha. Whitney is an active member who readily contributes and successfully balances academics with a variety of chapter activities. She is eager to be involved and contributes a great deal of energy and enthusiasm to our organization. She always has a smile on her face and brings a great attitude!”","“Whitney is a hard worker and always maintains a positive attitude. She is a self-starter and would be a great addition to any organization. I am sure she will continue to be a leader in her role as a student at the University of Alabama. Whitney surrounds herself with great friends and is involved in many extracurricular organizations at school.”"]']### Assistant: The agent's job is to provide advertising sales solutions, and today the user is reaching out to the agent because they need assistance with advertising strategies for their organization.
### Human: Agent: ['Leo Gruba', 'Forward thinking and recognized Military Veteran, and community leader who is committed to equity through community service and volunteering with an extensive professional background in providing career skills, social services and training/facilitation toward the accomplishment of equity and strengthening of communities. Achievements:John H Anderson Military Citizen of the year – Tacoma Chamber of commerceTeam JBLM Peak of Excellence Award- I Corps Commanding General Military Outstanding Volunteer Service medal – 5th Battalion 3rd Field Artillery regiment 17 Field Artillery BrigadeAcademic Excellence Advanced Leaders Course - Commandant Army Logistics UniversityCertificate of Achievement- 4th Stryker BrigadeLead Motivator Award – Commandant Army Logistics University Certificate of Achievement- Puget Sound Veterans Administration Medical CenterCommandants List Warrior Leaders Course – Commandant NCO Academy Commandants List Warrior Leaders Course – Commandant NCO Academy Army Logistics University Advanced Leaders Course- Fort Lee, VAWarriors Leaders Course- Fort Stewart, GAImprovised Explosive Device Trainer Course- Fort Stewart, GAForce Protection Rapid Product Deployments Eagle Eye Trainer- Red Stone Arsenal, ALTotal Army Retention and Recruiting Representative – Fort Benning, GAArmy Substance Abuse Program Unit Prevention Leader- Joint Base Lewis McChord, WA Department Home Land Security Customs Border Clearance – Fort Stewart, GAArmy Close Quarters Combative Program Instructor – Fort Stewart, GAApplied Suicide Intervention Skills Training- Joint Base Lewis McChordArmy Master Drivers Trainer Course- Joint Base Lewis McChordUnited States Airforce Air Mobility Command Air Load Planner- Joint Base Lewis McChord', 'Pierce county military initiatives Coordinator at Career TEAM LLC', 'Career TEAM LLC', '[{"company":"Career TEAM LLC","company_id":"career-t-e-a-m--llc","industry":"Management Consulting","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Career TEAM LLC","title":"Pierce county military initiatives Coordinator"},{"description":"","duration":"Aug 2020 Jun 2021 11 months","duration_short":"11 months","end_date":"Jun 2021","start_date":"Aug 2020","subtitle":"Career TEAM LLC","title":"WIOA Team Lead JBLM"},{"description":"","duration":"Feb 2020 Aug 2020 7 months","duration_short":"7 months","end_date":"Aug 2020","start_date":"Feb 2020","subtitle":"Career TEAM LLC","title":"Career Advisor Military Initiatives"},{"description":"","duration":"May 2019 Feb 2020 10 months","duration_short":"10 months","end_date":"Feb 2020","start_date":"May 2019","subtitle":"Career TEAM LLC","title":"Special Project Coordinator"}],"url":"https://www.linkedin.com/company/career-t-e-a-m--llc"},{"company":"The City of DuPont","company_id":null,"location":"Dupont, Washington, United States","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Feb 2020","subtitle":"The City of DuPont","title":"Deputy Mayor"}],"url":""},{"company":"DuPont Wa","company_id":null,"location":"Dupont, Washington","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jan 2018","subtitle":"DuPont Wa","title":"City Council Member"}],"url":""},{"company":"Department of WA American Legion","company_id":null,"location":"Lacey, Washington","positions":[{"description":"Serving the states Service men and women our Veterans and their families","duration":"Jul 2017 Mar 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2019","start_date":"Jul 2017","subtitle":"Department of WA American Legion","title":"Adjutant"}],"url":""},{"company":"US Army","company_id":"us-army","location":null,"positions":[{"description":"Experienced manager with 15 years of experience in the logistics and transportation industries serving as Fleet Manager, Transportation Coordinator, Air-Cargo Planner, Driver Trainer, Hazardous Materials Compliance Manager, Quality Assurance Evaluator, and Heavy Equipment Operator. Seeking to foster and maintain encouraging and mutually beneficial relationships with team members, community, commercial and government partners while working to identify and rebrand redundant systems and increase production as a team.","duration":"Jun 1999 Jul 2017 18 years 2 months","duration_short":"18 years 2 months","end_date":"Jul 2017","start_date":"Jun 1999","subtitle":"US Army","title":"Logistics Manager"},{"description":"Coordinated the planning, and implementation of the training of 160 students annually in the safe operation of military vehicles of varying gross weights up to and exceeding 140,000lbs. Enabled a team environment free of sexual harassment and cultural differences by holding training events and overseeing that all team members were treated with respect and dignity. Managed over 5,000,000 worth of equipment and property distributed and received globally enhancing the reach and impact of the companies mission to new areas of engagement. Lead a culturally diverse and productive team with nine varying occupational specialties not within the field of logistics of transportation in the implementation of newly developed record keeping and personal data collection systems while ensuring the importance of personally identifiable data was protected.","duration":"Apr 2013 May 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2014","start_date":"Apr 2013","subtitle":"US Army","title":"Platoon Sergeant"}],"url":"https://www.linkedin.com/company/us-army"},{"company":"The American Legion","company_id":"the-american-legion","location":"Lacey, Washington","positions":[{"description":"","duration":"Jun 2016 Jan 2017 8 months","duration_short":"8 months","end_date":"Jan 2017","start_date":"Jun 2016","subtitle":"The American Legion","title":"Membership Coordinator"}],"url":"https://www.linkedin.com/company/the-american-legion"}]', '["“I had the good fortune of having Leo as one of my NCO\'s (front line managers). He was always honest and trustworthy. I could depend on Leo to get the job done right, the first time, and on time. Leo was enjoyable to work as a person, and his candid input was always appreciated...and usually right. I\'m glad to see Leo continuing to service his community. You enriched our Army unit, and I know you are enriching the lives of those in your community.”","“Leo Gruba is an great leader in the city of DuPont and wish him much success in the great state of Washington as he climbs the Political Ladder. James L. Ellerbee President/ CEO Ebeezy Sexy Wheels, LLC”"]'] User: ['Jennifer Thompson', 'Experienced Engineer with a demonstrated history of working in the Defense & Space industry. Skilled in security, logistics, management and quality. Strong information technology professional with a Bachelors in Cybersecurity Engineering from Champlain College.', 'Senior Cyber Design II', 'Raytheon Intelligence & Space', '[{"company":"Raytheon Intelligence & Space","company_id":"raytheonintelligenceandspace","industry":"Defense and Space Manufacturing","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Raytheon Intelligence & Space","title":"Senior Cyber Design II"},{"description":"","duration":"Mar 2018 Jun 2021 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2021","start_date":"Mar 2018","subtitle":"Raytheon Intelligence & Space","title":"Senior System Engineer II"},{"description":"","duration":"Apr 2017 Mar 2018 1 year","duration_short":"1 year","end_date":"Mar 2018","start_date":"Apr 2017","subtitle":"Raytheon Intelligence & Space","title":"Information System Security Officer"},{"description":"","duration":"Mar 2015 Apr 2017 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2017","start_date":"Mar 2015","subtitle":"Raytheon Intelligence & Space","title":"COTS Manager"},{"description":"","duration":"Mar 2009 Mar 2015 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2015","start_date":"Mar 2009","subtitle":"Raytheon Intelligence & Space","title":"Supplier Quality Analyst"},{"description":"","duration":"Jan 2008 Mar 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2009","start_date":"Jan 2008","subtitle":"Raytheon Intelligence & Space","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/raytheonintelligenceandspace"},{"company":"CompUSA","company_id":"compusa","location":null,"positions":[{"description":"","duration":"May 2007 Jan 2008 9 months","duration_short":"9 months","end_date":"Jan 2008","start_date":"May 2007","subtitle":"CompUSA","title":"Rebuyer / Assistant Buyer"},{"description":"• Organize samples for review with buyer• Assist review of product for approval from buyer• Assist with manager email and call backs to vendors• Attend vendor meetings and provide input to products and test process• Assist/Back-up team member• Maintain ACT database• Responsible for Setting up the vendors as a vendor for CompUSA• Create and maintain weekly sell through analysis for each vendor.","duration":"Mar 2006 Apr 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2007","start_date":"Mar 2006","subtitle":"CompUSA","title":"New Product Development Coordinator"},{"description":"\uf0a7 Developed and Manage Pilot/Program, restructuring Tech Services onsite service model. Program has significantly reduced overall department costs and increased average speed of service from ten days to three.\uf0a7 Ensure that technicians are paid in timely fashion\uf0a7 Management of projects by means of service order creation, scheduling and closure, equipment tracking, and billing.\uf0a7 Providing project reporting, analysis and communications to field teams, corporate management and other internal departments. Assess, develop, and refine internal and external processes.\uf0a7 Create and maintain communications with internal departments/business as well as with upper Management.","duration":"Oct 2004 Mar 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2006","start_date":"Oct 2004","subtitle":"CompUSA","title":"Project Manager"},{"description":"\uf0a7 Providing administrative assistance to over 20 Field Service Managers and their Teams.\uf0a7 Administrative assistant to one, or more, corporate directors simultaneously, and on a daily basis.\uf0a7 Insuring all travel arrangements were kept current. Along with any other administrative duties needed for corporate directors I was working with.\uf0a7 Responsibility for the ordering of all office supplies for the entire department, and insuring all orders and purchases were up to date, and current.\uf0a7 Responsible for creating and maintaining departmental spreadsheets, reflecting information pertaining to the business.\uf0a7 Responsibility for any programming or emergency maintenance and repair for the in-store proprietary software called MXP. Also instructed fellow personnel in the proper steps one should take while performing any necessary maintenance on the MXP program. Also, some training on the MXP system when needed.","duration":"Apr 2000 Oct 2004 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2004","start_date":"Apr 2000","subtitle":"CompUSA","title":"Field Services Coordinator/Administrative Assistant"}],"url":"https://www.linkedin.com/company/compusa"},{"company":"ACSI","company_id":"acsis-inc","location":"","positions":[{"description":"Writing, Circulating, Distributing, and maintaining all procedures and specifications for the company.Keep multiple tracking logs of finished goods, raw materials, and Co-producer materials.Responsibility for all SPC (Statistical Process Control) charts and reports.Devising the system to recycle used materials, such as acetone, battery acid, electrolyte, etc.Responsible for all Co-produced material Certificate of Analysis, (C of A\'s).Filled in as backup receptionist when original member was out.Responsible for training fellow employees over the procedures followed at the site.Responsible for maintaining and keeping inventory of all hazardous chemicals used at the warehouse, and at the main site.Instrumental in obtaining our ISO 9000 Certification.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"ACSI","title":"Document Control Clerk"}],"url":"https://www.linkedin.com/company/acsis-inc"}]', '["“I had the pleasure of working with Jennifer when she was a member of the Mission Assurance organization at the Raytheon Garland, Texas facility. Jennifer, was a very key member of a team that deployed the Ethics Education for approximately 2000 empoyees at the Garland, Texas facility. She scheduled and prepared all of the material for the train the trainer sessions and was responsible for coordinating the schedules of our Leadership team so that they could instruct the many Ethics Education sessions. In addition, Jennifer was reponsible for keeping track of the employees who completed the education requirement. She developed Charts, graphs and metrics that were provided to Corporate Ethics to chart progress on a weekly basis during the training period. Patti Ellis our Vice President of Ethics and Compliance Raytheon Company was very impressed with Jennifer\'s metrics and asked that her charts be shared with Ethics Directors from the other Raython Business Units. Jennifer is very organized, very motivated and a great team player. I highly recommend this very capable individual for any position that her experience and skills qualify her for.”","“I have had the pleasure of working with Jennifer for the last 2 1/2 years. She is very knowledgeable, capable, reliable and extremely efficient. She is not afraid to tackle any challenge assigned to her and always has an upbeat positive attitude. She will always \\"go the extra mile\\" to get the job done and is always willing to help anyone who needs it. I would strongly recommend Jennifer for any position that she would wish to pursue. She would be a credit and an asset to any organization fortunate enough to have her in it\'s ranks.”"]']### Assistant: The agent's job is to coordinate a networking event for professionals in the defense and space industry. Today, the agent is reaching out to the user because they need to invite them as a speaker for the event.
### Human: Agent: ['Guy Battaglia', "Lets find the right person for the right job...we'll start by being inclusive. everyone has a worth, a value.Take the time to learn and understand and then be a professional and reflect and share.Recruiting and Sourcing professional Technologists has been my life and career for over 30 years. Everyday I find, meet and learn something new about the people I represent and that has been one of the greatest driving forces in building successful careers for others.", 'Strategic Sourcing Specialist at Oracle', 'Oracle', '[{"company":"Oracle","company_id":"oracle","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Sourcing top tier talent for New Product Development for Oracle and Oracle Cloud Infrastructure.","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Oracle","title":"Strategic Sourcing Specialist"},{"description":"Coordinate the interviewing and scheduling of applicants. Set up Tech Screens, Loop Interviews for Oracle Cloud teams and their candidates, NA.","duration":"Nov 2020 Jul 2021 9 months","duration_short":"9 months","end_date":"Jul 2021","start_date":"Nov 2020","subtitle":"Oracle","title":"Recruiting Coordinator"},{"description":"Primary Recruiting source for College/Campus recruits for Associate Solution Engineers (ASE) FY21.Developed pipelines and conducted all first screen interviews, coordinated 2nd and 3rd tier interviews. Managed all ATS activities for applicants, conducted offer letters and assisted with on boarding of New Hires. for Austin, TX and Santa Monica, CA.","duration":"Mar 2021 Jun 2021 4 months","duration_short":"4 months","end_date":"Jun 2021","start_date":"Mar 2021","subtitle":"Oracle","title":"College Recruiter"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Neighbors Moving & Storage","company_id":"neighbors-moving-&-storage","location":"Tukwila, WA","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Neighbors Moving & Storage","title":"Recruitment Manager"}],"url":"https://www.linkedin.com/company/neighbors-moving-&-storage"},{"company":"H&T Battery Components","company_id":"ht-battery-components","location":"Gigafactory, Reno NV","positions":[{"description":"","duration":"Jul 2018 Oct 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2019","start_date":"Jul 2018","subtitle":"H&T Battery Components","title":"Lead Warehouse Operator"}],"url":"https://www.linkedin.com/company/ht-battery-components"},{"company":"Guardian Data Destruction","company_id":"guardian-data-destruction","location":"Greater Seattle Area","positions":[{"description":"Performed several roles from conducting On-Site Evaluations to executing large scale Data Center Reverse Logistics and Decommissioning. Collected ITAM/IT Assets for re-sellers and or total destruction utilizing various E- Stream partners across the US. Managed/maintain NAID compliance and regulatory demands for the proper waste and disposal of IT Assets.","duration":"Jun 2014 Jul 2017 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2017","start_date":"Jun 2014","subtitle":"Guardian Data Destruction","title":"Project Delivery Manager"}],"url":"https://www.linkedin.com/company/guardian-data-destruction"},{"company":"TGB","company_id":null,"location":"NYC, Seattle","positions":[{"description":"Self Employed IT Recruiter conducting the full process life cycle of developing clients and networking with passive candidates to fill all level IT positions for Fortune clients in NYC and Nationally.","duration":"May 1997 Apr 2014 17 years","duration_short":"17 years","end_date":"Apr 2014","start_date":"May 1997","subtitle":"TGB","title":"Executive IT Recruiter and Biz Dev"}],"url":""}]', '["“I was looking for a new position and started talking with Guy about my career objectives. Guy was able cut through the noise and align my goals with what was hot in the market. He then coached me moving forward, and helped me secure a position to advance my career, not just get me a job. The best recommendation I can give is we became friends now 15 years later. Thank you Guy.”","“Prior to my days as a Marketing Manager for various manufacturing companies and service cos., I travelled the world and held jobs as varied as rolling beer barrels for an Irish pub in Prague, to cleaning hostel rooms in Single, Ireland, to being a Senior Book Buyer in large Southern California rare book stores. If I knew Guy then, I would\'ve hired him on the spot. He has a way of immediately assessing situations, instinctively knowing and taking care of his clients needs, and I\'ll just say it: he\'s a man who gets the job done. I worked directly with Guy across two different sites within the Tesla Gigafactory where we were both leads. It was an extremely busy, fast-paced environment, and while I had my up and down days of chaos, I always marvelled at how unflappable Guy could be. I did not know Guy for years, but I wish I had. He made me want to be better at leadership. He was the one who led by example with daily reports and he was the one I wanted to be more like. We had some amazing conversations about his past work experience and I have no doubt he excelled in a huge way at any career he tackled. That\'s who Guy Battaglia is in my book: a leader, a force of constant, positive energy to his co-workers, a man who doesn\'t hold back on praise or with honest, helpful criticism. Guy is a man I knew had already done, and would continue to do, great work in Seattle or in whatever city was lucky enough to claim him as one of their citizens. I only wish I had worked with him so many years earlier. He would have positively changed who I became in many great ways. I wholeheartedly give my recommendation for any company that\'s lucky enough to hire Guy. ”"]'] User: ['Aaron Rector', '10+ years of content marketing, specializing in content strategy, branding, video, social & paid media.', 'Digital Marketing | Recruitment Marketing | Employer Branding |', 'Walmart Global Tech', '[{"company":"Walmart Global Tech","company_id":"walmartglobaltech","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Dec 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Walmart Global Tech","title":"Recruitment Marketing Manager - Global Tech"}],"url":"https://www.linkedin.com/company/walmartglobaltech"},{"company":"The Standard Real Estate","company_id":"the-standard-real-estate","location":"Dallas, Texas","positions":[{"description":"-Voted as one of D Magazine’s Best Real Estate Agents by peers & clients in 2020.-Serve my clients to help them understand the Dallas area and find the best location for their needs.-Work with local businesses to connect with clients as well as for marketing purposes. -Voted as one of D Magazine’s Best Real Estate Agents by peers & clients in 2020.-Serve my clients to help them understand the Dallas area and find the best location for their needs.-Work with local businesses to connect with clients as well as for marketing purposes.","duration":"Aug 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Aug 2019","subtitle":"The Standard Real Estate","title":"Realtor"}],"url":"https://www.linkedin.com/company/the-standard-real-estate"},{"company":"Southlake Integrative Wellness Center","company_id":"southlake-integrative-wellness-center","location":"Southlake, Texas, United States","positions":[{"description":"-Manage HR & hiring needs: 5 hires since 2020 & lowered attrition of team.-Monitor employees schedules and facilitate yearly reviews for a team of 12. -Improve our employee benefits & perks through listening sessions with employees. -Set & achieved sales goals by creating sales campaigns.-Leverage Google digital ads for client attraction. -Lead quarterly company wide all hands meetings. -Develop a comprehensive digital marketing strategy.-Create consistent brand strategy across paid media, social, web and other channels.","duration":"Nov 2019 Dec 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2021","start_date":"Nov 2019","subtitle":"Southlake Integrative Wellness Center","title":"Operations & Marketing Manager"}],"url":"https://www.linkedin.com/company/southlake-integrative-wellness-center"},{"company":"BuzzShift","company_id":"buzzshift","location":"Dallas, Texas","positions":[{"description":"-Delivered the highest customer service, support and communication to our clients. -Led team projects to define client goals and create strategies, deliverables and timelines for each.-Used research data, identified channels, strategies and budget for optimized paid media strategy.-Led discussion around detailed strategy deck deliverables to client stakeholders.-Leveraged project management tools (Trello & Slack ) for tracking and information sharing. -Delivered the highest customer service, support and communication to our clients. -Led team projects to define client goals and create strategies, deliverables and timelines for each.-Used research data, identified channels, strategies and budget for optimized paid media strategy.-Led discussion around detailed strategy deck deliverables to client stakeholders.-Leveraged project management tools (Trello & Slack ) for tracking and information sharing.","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"BuzzShift","title":"Senior Digital Marketing Content Strategist"}],"url":"https://www.linkedin.com/company/buzzshift"},{"company":"Anaplan","company_id":"anaplan","location":"San Francisco, California","positions":[{"description":"As Sr member of the Talent Acquisition team, Aaron led the TA team in building a new employer brand and recruitment marketing strategy.-Led monthly coaching and mentoring sessions with early career team members. -Leveraged all marketing and content types available to attract talent to come work at Anaplan. -Served as project lead for career site redesign & new platform implementation. -Created a digital strategy across all platforms for growing candidate pipelines for recruiters. As Sr member of the Talent Acquisition team, Aaron led the TA team in building a new employer brand and recruitment marketing strategy.-Led monthly coaching and mentoring sessions with early career team members. -Leveraged all marketing and content types available to attract talent to come work at Anaplan. -Served as project lead for career site redesign & new platform implementation. -Created a digital strategy across all platforms for growing candidate pipelines for recruiters.","duration":"May 2017 Oct 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2018","start_date":"May 2017","subtitle":"Anaplan","title":"Global Head of Employer Branding & Recruitment Marketing"}],"url":"https://www.linkedin.com/company/anaplan"},{"company":"Proactive Talent Strategies, LLC","company_id":"proactive-talent","location":"Cedar Park, Texas","positions":[{"description":"• Develop marketing and communications strategies, including employee activation, digital and social media marketing programs and marketing campaigns, to drive employee engagement and employer branding• Conduct research, identify existing gaps and provide recommendations on employee engagement, employer brand and communications strategies for execution• Collaborate and advise key stakeholders and senior leadership on how to best utilize digital marketing communications and storytelling strategies to tell authentic culture and employee experience stories• Partner across the client organization to manage day-to-day planning and execution of marketing efforts to support brand and hiring initiatives","duration":"Oct 2016 Jul 2017 10 months","duration_short":"10 months","end_date":"Jul 2017","start_date":"Oct 2016","subtitle":"Proactive Talent Strategies, LLC","title":"Employer Brand Consultant"}],"url":"https://www.linkedin.com/company/proactive-talent"},{"company":"Cisco","company_id":"cisco","location":"","positions":[{"description":"As part of the Talent Brand team, Aaron worked on executing Cisco\'s recruitment marketing strategy. * Focusing on LinkedIn Content and Job Strategy. Including leading several successful lead capture campaigns. * New video campaign for Engineering Recruiting* Executed Recruitment marketing and Talent Brand Campaign for Global Virtual Sales team, including lead capture, video production, and more.* Project lead for Career site redesign project. A massive project to take Cisco.com/careers from a 4 year old site to a modern, responsive designed, content driven, intuitive site for candidates to quickly find information on culture, perks & benefits, and details of different job areas within Cisco.* Part of ATS implementation team to help transition to new Job platform. * Worked with key stakeholders to assess hiring need and create a strategy across digital platforms to utilize content and spend to drive the biggest impact on lead generation.","duration":"Sep 2015 Oct 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2016","start_date":"Sep 2015","subtitle":"Cisco","title":"Sr Talent/Employer Brand Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"SAP","company_id":"sap","location":null,"positions":[{"description":"*Part of the Global Employment Branding Team at SAP to execute social media and web marketing strategies for employer brand and implementation of strategic recruiting campaigns*Collaborate with functional sourcing and recruiting groups, as a technical search and recruitment marketing expert, on strategy and implementation for technical and sales pipeline generation efforts globally*Provide day-to-day team member oversight, inclusive of communicating overall team progress*Work as part of Global Talent Acquisition Leadership to redefine the process and strategy for SAP Recruiting and technology systems","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"SAP","title":"Director of Social Recruiting"},{"description":"Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"SAP","title":"Content Producer for Recruiting Programs"}],"url":"https://www.linkedin.com/company/sap"},{"company":"SuccessFactors, an SAP Company","company_id":"sapsuccessfactors","location":"Austin, TX","positions":[{"description":"Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF","duration":"Mar 2012 Sep 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2013","start_date":"Mar 2012","subtitle":"SuccessFactors, an SAP Company","title":"Content Producer, Strategic Programs"}],"url":"https://www.linkedin.com/company/sapsuccessfactors"},{"company":"LIFE Outreach International","company_id":"life-outreach-international","location":"","positions":[{"description":"A Television production company that produces the daily program LIFE Today with James & Betty Robison.Use Final Cut Pro and After Effects to produce numerous videos every month to use as web content for social media.Directly assist in the strategy of our social media department.Work with constant hard deadlines and timetables. A Television production company that produces the daily program LIFE Today with James & Betty Robison.Use Final Cut Pro and After Effects to produce numerous videos every month to use as web content for social media.Directly assist in the strategy of our social media department.Work with constant hard deadlines and timetables.","duration":"Feb 2010 Aug 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2011","start_date":"Feb 2010","subtitle":"LIFE Outreach International","title":"Associate Producer Web Video/Social Media"}],"url":"https://www.linkedin.com/company/life-outreach-international"},{"company":"Aaron Rector","company_id":null,"location":"Texas","positions":[{"description":"","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"Aaron Rector","title":"Video Producer/Editor"}],"url":""},{"company":"TeachOverseas","company_id":null,"location":"","positions":[{"description":"A company that hires teachers from the United States to teach English all over the world.Designed, taught, and assessed original curriculum.Implemented advanced organizational and administrative skills. Developed greater ability for adaptability, flexibility, and understanding.Expanded worldview through teaching English to local businesses and high-school students. A company that hires teachers from the United States to teach English all over the world.Designed, taught, and assessed original curriculum.Implemented advanced organizational and administrative skills. Developed greater ability for adaptability, flexibility, and understanding.Expanded worldview through teaching English to local businesses and high-school students.","duration":"Jul 2008 Jul 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2009","start_date":"Jul 2008","subtitle":"TeachOverseas","title":"English Teacher"}],"url":""},{"company":"Ni Hao Are You","company_id":null,"location":"","positions":[{"description":"A cross-cultural exchange taking thirteen American college students to China for two months to document their experiences and interactions with a new culture.Organized, planned, and documented \\"excursions,\\" along with exec-producer. Trained and managed team of five videographers to shoot events along with myself.Captured footage and edited promo videos that aired on networks in China. A cross-cultural exchange taking thirteen American college students to China for two months to document their experiences and interactions with a new culture.Organized, planned, and documented \\"excursions,\\" along with exec-producer. Trained and managed team of five videographers to shoot events along with myself.Captured footage and edited promo videos that aired on networks in China.","duration":"Jan 2007 Aug 2007 8 months","duration_short":"8 months","end_date":"Aug 2007","start_date":"Jan 2007","subtitle":"Ni Hao Are You","title":"Videographer/Director"}],"url":""},{"company":"CineTel Films","company_id":null,"location":"","positions":[{"description":"An independent film company specializing in made for TV movies for stations such as The Sci-Fi Channel and Lifetime Television.Organized and scheduled daily meetings with directors and producers for our current projects.Read over scripts and did coverage to give heads of company detailed notes over projects.Contributed directly to script writing and revisions to films in progress. An independent film company specializing in made for TV movies for stations such as The Sci-Fi Channel and Lifetime Television.Organized and scheduled daily meetings with directors and producers for our current projects.Read over scripts and did coverage to give heads of company detailed notes over projects.Contributed directly to script writing and revisions to films in progress.","duration":"Jun 2005 Jan 2006 8 months","duration_short":"8 months","end_date":"Jan 2006","start_date":"Jun 2005","subtitle":"CineTel Films","title":"Assistant to the Head of Creative Development"}],"url":""}]', '["Karen Herman “I\'ve had the pleasure of working with Aaron for the past few years. He\'s very knowledgeable around social recruiting and talent acquisition at a strategic level. Aaron has implemented many new programs that have taken our recruiting strategy to another level, elevating our brand and proving the talent acquisition team with tools to help recruitment hire top talent. Aaron is true professional and team player. He\'s a great person to work with and highly talented and creative talent acquisition expert.”","Will Staney “When Aaron replied to my job posting for a content producer on Twitter by saying \\"Stop looking, I want the job,\\" I knew I had found the right guy to be on my team. While I originally hired Aaron for his skills as a video producer and graphic designer, Aaron quickly learned the in\'s and out\'s of social media, web marketing and employer branding. With his help, we were able to grow our Employer Brand social communities at SuccessFactors (SuccessFactors Careers) rapidly, and then over at SAP (Life at SAP). Aaron\'s leadership, creativity, and ability to work and learn quickly helped make my job easier. Aaron is a hard worker, passionate about what he does, executes on a mission and he is the type of person anyone would be lucky to have on their team.”"]']### Assistant: The agent's job is to recruit and source professional technologists, and today the agent is reaching out to the user because they need assistance in developing a comprehensive digital marketing strategy for their recruitment marketing role at Walmart Global Tech.
### Human: Agent: ['George Luntz', 'Entrepreneur with over 35 years of experience in building and running small to mid-size companies. Successful bacgkround in technology-based companies, especially software-oriented, with significant background in application development and re-enginerring, as well as ERP, Retail and CRM application areas.Sound and successful background in internet commerce, especially in direct-to-consumer products.An organized, out-of-the-box thinker with a strong ability to communicate, lead and inspire, and who enjoys the challenge and thrill of growing companies.Specialties: Ideation, business planning, marketing and business development are my strongest points, but I am well rounded in all areas of business administration, customer service and operations. Technology and internet commerce are areas of strength.', 'Entrepreneur, Consultant With 35+ Years in Technology, Executive and Marketing Management', 'Self-Employed', '[{"company":"Self-Employed","company_id":null,"location":"Delray Beach, FL","positions":[{"description":"Having sold our last company, Native Remedies, in February 2015 and which I co-founded with my wife and son, I am now able to pursue some new and exciting projects on my own timeline.One area at the top of my agenda is to help bring to fruition some of the out-of-the-box creative ideas of my wife, Adrienne, who has a knack for seeing new product ideas in every day challenges, and for which we never had the time while building our prior businesses. One current project we are working on is a patent-pending travel toiletry bag with some unique and extremely useful features that has drawn significant interest in our market research and focus group testing. We hope to get our first crowdfunding experience underway in early 2019 and hopefully bring this innovative product to market both direct to consumer and through licensing arrangements, for which there has been some great interest.I am also looking forward to being able to share my over 35 years of experience and expertise in technology, marketing and business management, most recently in building Native Remedies, a successful ecommerce-based, direct-to-consumer natural products company. I hope to be able to leverage my experiences to help existing and budding entrepreneurs and business managers achieve their goals.","duration":"Feb 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Feb 2015","subtitle":"Self-Employed","title":"Entrepreneur, Inventor and Executive Management, Marketing and Internet eCommerce Consultant"}],"url":""},{"company":"Native Remedies LLC","company_id":"native-remedies-llc","location":"","positions":[{"description":"Horrified at the devastating effects of pharmaceutical drugs on our nephew and other kids with ADHD, and the incredible acceptance of putting young kids on all kinds of harsh meds for depression and other emotional disorders, my wife, our son and I decided to embark on a mission to provide a natural alternative and a safe approach to helping parents, their kids and others.As a result, we formed Native Remedies, an online provider of herbal and homeopathic remedies, along with online health resources covering lifestyle and holistic approaches to long term wellness.We are proud to say that since then we have helped over 500,000 customers around the world find safe, natural products for their families\' wellness, even their pets! And we have created what is now a leading online brand of herbal and homeopathic products addressing over 200 health conditions, disorders and long term wellness areas. Our web site is now ranked in the top 20,000 on the entire internet by Alexa.com, and we are working hard to fulfill our mission of inspiring people to embrace a natural approach to complete family wellness.It has been a wonderfully fulfilling ride so far, and we have so much further to journey!","duration":"Aug 2002 Feb 2015 12 years 7 months","duration_short":"12 years 7 months","end_date":"Feb 2015","start_date":"Aug 2002","subtitle":"Native Remedies LLC","title":"President & Co-Founder"}],"url":"https://www.linkedin.com/company/native-remedies-llc"},{"company":"Allegiant Legacy Solutions, Inc","company_id":null,"location":"","positions":[{"description":"Co-founded ALS, co-designed and developed ADAPT/2000, which became a leading code re-engineering tool for anlayzing and remediating COBOL code on almost any computer platform to make applications Year 2000 compliant. ADAPT/2000 was quickly selected as the tool of choice by Hewlett Packard for its midrange systems, Data General, Digital VAX computers and many more.The underlying technology also included a comprehensive code re-engineering tool set to migrate proprietary COBOL code to newer systems with GUI interfaces.ALS was launched in January 2006 and was profitable from month one, growing at an exponential rate each quarter. In October 2007 the company was acquired and I stayed on in an advisory role for another year.","duration":"Jan 1996 Dec 1999 4 years","duration_short":"4 years","end_date":"Dec 1999","start_date":"Jan 1996","subtitle":"Allegiant Legacy Solutions, Inc","title":"CEO and Co_founder"}],"url":""}]', '["“George Luntz possesses one of the most meticulous and intelligent minds I\'ve ever had the pleasure to work for. Most CEO\'s are either too hands on or too hands off to be truly effective. George had a thorough understanding of the day to day operations of Native Remedies but also knew how to trust in his carefully appointed directors, managers and staff to carry out their specific functions without feeling constrained. It is important to me that I\'m able to respect and learn something from the head of the company. George has a wealth of business and technology knowledge. He\'s also incredibly skilled with numbers. I\'ve never seen someone in his position not only be able to pull out the significant metrics from a huge data export, but also understand why and how those metrics were integral to the business. As the President and Co-Founder at Native Remedies, George was extremely approachable. In fact, a highlight each year was the company holiday party where George stood up and addressed every employee in the organization, by name, and said something nice (and often very funny) about them and why he was proud to have them on his team. It\'s hard to really express how meaningful (and rare) it is to find that kind of reward in a successful business. Aside from George\'s incredible business acumen and entrepreneurial savviness, he also knows how to make a company feel like a home. That\'s a very difficult tightrope to walk, and George Luntz makes it look easy. I\'ve worked for a lot of companies and a lot of smart people, but there aren\'t many I can say without a doubt I\'d work for again at the drop of a hat. George is in that small group and any company looking for the guidance and knowledge to make their business run smoothly and profitably will find no one better to help steer their ship.”","“George is a highly motivated, well organized, and extremely successful business man and owner. I have had a personal and business relationship with him. At all times, I have found him to be level headed, fair and a good team leader. With qualities like those, its understandable why George would succeed in business. He is a quality friend and customer and highy recommended.”"]'] User: ['Robert Karnick', 'A strategic leader with a progressive career providing the vision and direction needed to create innovative solutions and successful business results. Proven expertise for developing new products, services and experiences in a wide range of industries including Consumer Products, Medical Devices, Industrial Equipment, Retail Environments and Financial Services.', 'design2030', 'design2030', '[{"company":"design2030","company_id":null,"location":"Gresham, Oregon, United States","positions":[{"description":"","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"design2030","title":"Principal"}],"url":""},{"company":"ADEX International","company_id":"ad-ex-international","location":"Greater Chicago Area","positions":[{"description":"","duration":"2018 2019 1 year","duration_short":"1 year","end_date":"2019","start_date":"2018","subtitle":"ADEX International","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/ad-ex-international"},{"company":"ROBRADY design","company_id":"robrady-design","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"2011 2015 4 years","duration_short":"4 years","end_date":"2015","start_date":"2011","subtitle":"ROBRADY design","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/robrady-design"},{"company":"Kids II","company_id":"kids-ii","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Kids II","title":"Senior Product Development Manager"}],"url":"https://www.linkedin.com/company/kids-ii"},{"company":"Insight Product Development","company_id":"insight-product-development","location":"Greater Chicago Area","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Insight Product Development","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/insight-product-development"},{"company":"Philips Design","company_id":"philips","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Philips Design","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/philips"},{"company":"InFocus","company_id":"infocus","location":"Portland, Oregon Area","positions":[{"description":"","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"InFocus","title":"Strategic Account Manager"}],"url":"https://www.linkedin.com/company/infocus"},{"company":"Asyst Technologies","company_id":"asyst-technologies","location":"Portland, Oregon Area","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Asyst Technologies","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/asyst-technologies"}]', '["Travis Addington, PE “Assertive, logical and passionate. Bob brought plenty of positive energy to multiple development projects.”","John Todd “I worked with Bob on a major product redesign and retail merchandising overhaul for The Home Depot. He rallied multiple departments at Philips in a tour de force that entailed intensive market research and trends analysis, a subsequent redesign of an entire product line and a new merchandising system that would function effectively in over 3,000 stores. Thanks to Bob\'s strong leadership and enthusiasm, a project that should require at least 9 months was completed in less than 3. His efforts transformed a seemingly insurmountable challenge into a boon for both the client and the Philips Design team.”"]']### Assistant: The agent's job is to provide business consulting services. Today, the user is reaching out to the agent because they need assistance in developing innovative solutions for their retail environment.
### Human: Agent: ['Sarah Toce', "Sarah is the former president of the Society of Professional Journalists - Western Washington Chapter (SPJ Wash) and served as the Women's Outreach Director for GALECA, a national entertainment critics association for two years. Sarah founded TSL Media, an LGBTQ+ online magazine, in 2010 to foster representation for all families in Seattle. In 2012, she received the New Media Women Entrepreneur Award from the McCormick Foundation in recognition of the digital paper's successes. In 2016, she received the LGBT Leadership Award from the Washington Diversity Council. In 2017, Sarah was honored by Congresswoman Pramila Jayapal (D-WA) with the Community Builder Award.", 'Executive Assistant at Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet","location":"Bellevue, Washington, United States","positions":[{"description":"","duration":"Jun 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Amazon","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"King County Democrats","company_id":"king-county-democrats","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"King County Democrats","title":"Communications Vice Chair - King County Democrats"}],"url":"https://www.linkedin.com/company/king-county-democrats"},{"company":"PRIME Group EG","company_id":"prime-group-eg","location":"Paris, Île-de-France, France","positions":[{"description":"Screenwriter Screenwriter","duration":"Aug 2012 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"Aug 2012","subtitle":"PRIME Group EG","title":"Senior Copywriter"}],"url":"https://www.linkedin.com/company/prime-group-eg"},{"company":"The Raw Story","company_id":null,"location":"Washington DC-Baltimore Area","positions":[{"description":"Digital news Digital news","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"The Raw Story","title":"Digital Journalism"}],"url":""},{"company":"TSL News","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"TSL News was founded in 2010 and is a local online publication serving the LGBTQ+ community. TSL News was founded in 2010 and is a local online publication serving the LGBTQ+ community.","duration":"Oct 2010 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Oct 2010","subtitle":"TSL News","title":"Owner, Editor-in-Chief"}],"url":""}]', '["Heather Cassell “I love working with Sarah. I will work with her any chance I get. Since we met several years ago while I was working on a travel article about Seattle for the Bay Area Reporter we’ve worked together as media partners sharing content for our publications, events, and worked together on assignments for other publications together. I\'ve also sponsored events she\'s produced for Seattle Women\'s Pride. Sarah is a seasoned journalist and event producer. She’s professional in her interactions with people. She’s a great writer, interviewer, researcher, and editor. She is also a great source when I’m working on travel pieces about Seattle. I highly recommend Sarah for any writing, editing or event management project.”","Perry Brass “I have worked with Sarah Toce before on her project dealing with LGBT journalists, and know that she is a very capable and knowledgable journalist. Perry Brass, author of King of Angels and The Manly Art of Seduction. ”"]'] User: ['Sarah Toce', "Sarah is the former president of the Society of Professional Journalists - Western Washington Chapter (SPJ Wash) and served as the Women's Outreach Director for GALECA, a national entertainment critics association for two years. Sarah founded TSL Media, an LGBTQ+ online magazine, in 2010 to foster representation for all families in Seattle. In 2012, she received the New Media Women Entrepreneur Award from the McCormick Foundation in recognition of the digital paper's successes. In 2016, she received the LGBT Leadership Award from the Washington Diversity Council. In 2017, Sarah was honored by Congresswoman Pramila Jayapal (D-WA) with the Community Builder Award.", 'Executive Assistant at Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet","location":"Bellevue, Washington, United States","positions":[{"description":"","duration":"Jun 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Amazon","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"King County Democrats","company_id":"king-county-democrats","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"King County Democrats","title":"Communications Vice Chair - King County Democrats"}],"url":"https://www.linkedin.com/company/king-county-democrats"},{"company":"PRIME Group EG","company_id":"prime-group-eg","location":"Paris, Île-de-France, France","positions":[{"description":"Screenwriter Screenwriter","duration":"Aug 2012 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"Aug 2012","subtitle":"PRIME Group EG","title":"Senior Copywriter"}],"url":"https://www.linkedin.com/company/prime-group-eg"},{"company":"The Raw Story","company_id":null,"location":"Washington DC-Baltimore Area","positions":[{"description":"Digital news Digital news","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"The Raw Story","title":"Digital Journalism"}],"url":""},{"company":"TSL News","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"TSL News was founded in 2010 and is a local online publication serving the LGBTQ+ community. TSL News was founded in 2010 and is a local online publication serving the LGBTQ+ community.","duration":"Oct 2010 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Oct 2010","subtitle":"TSL News","title":"Owner, Editor-in-Chief"}],"url":""}]', '["Heather Cassell “I love working with Sarah. I will work with her any chance I get. Since we met several years ago while I was working on a travel article about Seattle for the Bay Area Reporter we’ve worked together as media partners sharing content for our publications, events, and worked together on assignments for other publications together. I\'ve also sponsored events she\'s produced for Seattle Women\'s Pride. Sarah is a seasoned journalist and event producer. She’s professional in her interactions with people. She’s a great writer, interviewer, researcher, and editor. She is also a great source when I’m working on travel pieces about Seattle. I highly recommend Sarah for any writing, editing or event management project.”","Perry Brass “I have worked with Sarah Toce before on her project dealing with LGBT journalists, and know that she is a very capable and knowledgable journalist. Perry Brass, author of King of Angels and The Manly Art of Seduction. ”"]']### Assistant: The agent's job is to coordinate media partnerships and event production, and today the user is reaching out to the agent because they need assistance with writing, editing, and event management for a project.
### Human: Agent: ['Kelsey Potter', 'Experienced Field Marketing Lead specializing in event and integrated campaign strategy.', 'Field Marketing Lead at eBay Advertising', 'eBay Ads', '[{"company":"eBay Ads","company_id":"ebayads","industry":"Internet","location":"San Francisco Bay Area","positions":[{"description":"Currently one of five marketing leads dedicated to eBay’s B2B brand for media sales and ad solutions. As the sole Field Marketer, I’m in charge of running all of eBay Ads events - online and in person, industry memberships, and resources for sales tools and training. Through management of paid and earned event sponsorships, I’m committed to serving key stakeholders with qualified leads, compelling customer stories, and reinforced brand affinity.","duration":"Apr 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"eBay Ads","title":"Field Marketing Lead"}],"url":"https://www.linkedin.com/company/ebayads"},{"company":"Zendesk","company_id":"zendesk","location":null,"positions":[{"description":"Managed annual budget of 300K to develop localized campaign strategies based off core global messaging. Regionalized Field efforts to drive more qualified leads across the UK/IE, Nordics/Benelux, DACH, France and Spain markets managed by 30+ AEs. Sourced contracts with local agencies to provide translation, writing, communication reach, and lead processing services. Used Salesforce to report ROI around events, social/content syndication, and direct mail campaigns. Consistently tracked SDR activity around assigned tasks, lead conversion, and tagged opportunities - both closed and influenced. Audited customer references in the Trustpilot database and created new case studies within Zendesk’s global asset library.Managed a content intern while working in the London office to help support these efforts.","duration":"Jan 2017 Mar 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2018","start_date":"Jan 2017","subtitle":"Zendesk","title":"Sr. Marketing Manager, Campaigns EMEA & AMER"},{"description":"Represented a subset of the global Field Marketing team to support organizational needs. Helped source and organize data lists, revamp email nurture programs, and maintain editorial calendaring.Served as primary website admin to EMEA’s Marketing resource center across the uk/de/fr domains. Became one of the first project leads for Zendesk’s global conference series, \\"Relate\\". Supported day of event logistics and internal communications. Main POC for Relate external speakers/talent bookings.","duration":"Apr 2016 Dec 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2017","start_date":"Apr 2016","subtitle":"Zendesk","title":"Marketing Campaigns Manager, AMER & EMEA"}],"url":"https://www.linkedin.com/company/zendesk"},{"company":"Zendesk","company_id":"zendesk","location":"San Francisco","positions":[{"description":"Supported immediate needs for Zendesk’s CMO. Helped manage project goals/timelines assigned to his five direct reports. Managed Marketing Leadership’s weekly meeting agendas, team newsletters, and T&E budgets.Worked alongside the rest of the Administrative staff to support company-wide events like Sales Kick Off and Top Performer Club.","duration":"Oct 2014 Feb 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2016","start_date":"Oct 2014","subtitle":"Zendesk","title":"Executive Assistant & Marketing Specialist"}],"url":"https://www.linkedin.com/company/zendesk"},{"company":"Fort Dearborn Company","company_id":"fort-dearborn-company","location":"Concord, CA","positions":[{"description":"Sales Rep for packaging company serving established CPG brands. Acted as a liaison between the customer and FDC production facilities to communicate solutions, set pricing, and evaluate account size or opportunities. Provided daily customer service to 100+ regional accounts across Northern CA territory. My book of business represented 900K of the west coast 5MM sales portfolio. 40% of my time was spent traveling for in person meetings/customer pitches.","duration":"Jan 2012 Jul 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2013","start_date":"Jan 2012","subtitle":"Fort Dearborn Company","title":"Account Representative"}],"url":"https://www.linkedin.com/company/fort-dearborn-company"},{"company":"California State University, Chico","company_id":"california-state-university-chico","location":"Chico, California Area","positions":[{"description":"","duration":"Aug 2010 Dec 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2011","start_date":"Aug 2010","subtitle":"California State University, Chico","title":"Student Caller"}],"url":"https://www.linkedin.com/company/california-state-university-chico"},{"company":"Build.com","company_id":"build-com","location":"Chico, California Area","positions":[{"description":"","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Build.com","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/build-com"},{"company":"California State University, Chico","company_id":"california-state-university-chico","location":"Chico, California Area","positions":[{"description":"","duration":"Aug 2009 Jan 2010 6 months","duration_short":"6 months","end_date":"Jan 2010","start_date":"Aug 2009","subtitle":"California State University, Chico","title":"Advertising Designer"}],"url":"https://www.linkedin.com/company/california-state-university-chico"}]', '["“Kelsey up-leveled eBay Advertising event strategies with her creative, out-of-the-box thinking immediately when she stepped into this role. Her ability to lead agencies, communicate with stakeholders and pull of impactful end-to-end event marketing campaigns is world-class. Partnering with Kelsey on building out our content themes for events was such an enjoyable experience as she\'s such an innovative thinker with a sharp focus on the client which is what made events like CES, Cannes, and AdWeek a huge success for our sales team. Her results-driven mindset is what pushes our team to constantly evaluate the \'why\' of what we\'re doing and I believe that\'s what makes her the biggest asset to our sales and marketing team.”","“Kelsey is a valuable member of the marketing team at Zendesk. Rapidly progressing from specialist to manager in under a year as a direct result of her ability to deliver campaigns on time, on budget and provide excellent feedback to all teams along the way. She is now instrumental in both the design and delivery of campaigns across EMEA, effectively managing across language and cultural barriers. Kelsey is resourceful, creative, extremely well organised and never afraid to shy away from a challenge - including moving to a new continent! I have no hesitation in recommending Kelsey to anyone looking for an excellent international marketing manager. ”"]'] User: ['Jon Elder', 'I help companies make payment processing decisions, working with leadership teams to develop and execute strategies that best support their people and business.', 'Co-Founder at Aspen Processing LLC', 'Aspen Processing LLC', '[{"company":"Aspen Processing LLC","company_id":null,"location":"Walnut Creek, California, United States","positions":[{"description":"Payment Processing","duration":"May 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Aspen Processing LLC","title":"Co-Founder"}],"url":""},{"company":"JLL","company_id":"jll","location":"San Francisco Bay Area","positions":[{"description":"Integral member of our JLL Oakland team.","duration":"Apr 2006 Mar 2021 15 years","duration_short":"15 years","end_date":"Mar 2021","start_date":"Apr 2006","subtitle":"JLL","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/jll"},{"company":"AT&T","company_id":"att","location":"Oakland, CA","positions":[{"description":"Managed the Oakland, Alameda, Berkeley, and Emeryville territory for teleco and data revenue, responsible for $6,000,000 in annual revenue.","duration":"Feb 2003 Mar 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2006","start_date":"Feb 2003","subtitle":"AT&T","title":"Account Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["“Jon did a fantastic job helping us secure a new building in San Francisco for Tissue Banks International. He was diligent during the search process, instrumental during the decision making process, and invaluable during the negotiation and closing process. I have worked with a lot of real estate professionals in my career and Jon is one of the very best.”","“Of the many commercial real estate brokers I have worked with, Jon Elder stands out. He is professional, thorough, personable, creative and very good at finding solutions that work. As my tenant rep, he helped me understand new markets and untangle complicated negotiations. When I was looking to invest, Jon laid out my options clearly with a keen view of long term trends. I highly recommend Jon to anyone seeking advice in commercial real estate.”"]']### Assistant: The agent's job is to develop and execute payment processing strategies, while the user is reaching out to the agent because they need assistance with making payment processing decisions for their company.
### Human: Agent: ['🎯 Dr. Ali Al Sanousi, MD, MBA, PhD', '✅ Dr Ali Al Sanousi is a visionary healthcare entrepreneur focused on improving the quality of care through the use of Information Technology. He is an analytical thinker with a strategic expertise in implementing new concepts and deploying end-to-end solutions such as electronic medical records systems and biomedical systems in large-scale medical facilities. ✅ 10+ years of industry experience in multicultural and international companies. Intensive experience in executive level management and business development. Industry thought leader with experience in health IT organizational transformation. Strong relationship with VCs and high-tech start-ups (1000+). Exponential revenue growth experience. Executive level connections with key companies and worldwide tier-1 customers. New technology evangelist and business deal maker with inorganic growth experience. ✅ Presently Dr Ali serves as the Executive Chief Medical Information Officer of Hamad Medical Corporation in Doha, Qatar. He also serves as an Assistant Professor at Cornell University, Weill Cornell Medicine and the Director of Clinical Informatics Fellowship Training Program. Dr Ali is the clinical lead for the enterprise-wide Clinical Information Systems (CIS) program being implemented in fourteen hospitals, twenty seven healthcare centers and numerous specialty clinics across the state of Qatar. During this process of digital business and clinical transformation, he has overseen more than fifty CIS Go-Live transformation events. ✅ Dr Ali holds the American Fellowship Degree in Clinical Informatics from the Medical School of Harvard University.', 'Physician Executive | CMIO | Entrepreneur | Angel Investor | Medical Futurist | Digital Technology Strategist | Evangelist', 'Hamad Medical Corporation', '[{"company":"Hamad Medical Corporation","company_id":"hamad-medical-corporation","industry":"Medical Practices","location":"Doha, Qatar","positions":[{"description":"","duration":"May 2014 - Present 7 years 9 months","duration_short":"7 years 9 months","end_date":"Present","start_date":"May 2014","subtitle":"Hamad Medical Corporation","title":"Executive Chief Medical Information Officer"}],"url":"https://www.linkedin.com/company/hamad-medical-corporation"},{"company":"Weill Cornell Medicine","company_id":"weillcornellmedicine","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Feb 2017","subtitle":"Weill Cornell Medicine","title":"Assistant Professor"}],"url":"https://www.linkedin.com/company/weillcornellmedicine"},{"company":"HealthX Ventures","company_id":"healthx-ventures","location":"Madison, Wisconsin Area","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jan 2020","subtitle":"HealthX Ventures","title":"Executive Adviser"}],"url":"https://www.linkedin.com/company/healthx-ventures"},{"company":"Harvard Medical School","company_id":"harvard-medical-school","location":"Greater Boston Area","positions":[{"description":"","duration":"Oct 2011 Oct 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2013","start_date":"Oct 2011","subtitle":"Harvard Medical School","title":"Fellow - Clinical Informatics"}],"url":"https://www.linkedin.com/company/harvard-medical-school"},{"company":"Harvard Innovation Lab","company_id":"harvard-innovation-labs","location":"Harvard Business School in Allston, Massachusetts","positions":[{"description":"","duration":"Oct 2012 Sep 2013 1 year","duration_short":"1 year","end_date":"Sep 2013","start_date":"Oct 2012","subtitle":"Harvard Innovation Lab","title":"Fellow-In-Residence"}],"url":"https://www.linkedin.com/company/harvard-innovation-labs"},{"company":"King Faisal Specialist Hospital and Research Centre (Gen. Org.)","company_id":"kfshrc","location":"Riyadh (Headquarters)","positions":[{"description":"","duration":"Jul 2002 Aug 2011 9 years 2 months","duration_short":"9 years 2 months","end_date":"Aug 2011","start_date":"Jul 2002","subtitle":"King Faisal Specialist Hospital and Research Centre (Gen. Org.)","title":"Physician Informaticist & Assistant Scientist"}],"url":"https://www.linkedin.com/company/kfshrc"},{"company":"King Faisal Specialist Hospital and Research Centre (Gen. Org.)","company_id":"kfshrc","location":"Jeddah","positions":[{"description":"","duration":"Apr 2001 Mar 2002 1 year","duration_short":"1 year","end_date":"Mar 2002","start_date":"Apr 2001","subtitle":"King Faisal Specialist Hospital and Research Centre (Gen. Org.)","title":"Physician Informaticist"}],"url":"https://www.linkedin.com/company/kfshrc"}]', '["Sohail Bajammal “I have known Ali since 1999. He was organizing and co-chairing an \\"Introduction to Research Methodology\\" workshop. That was my first exposure to research. Since then, Ali continued to be my role model in the originality of his ideas, his endless efforts of self-improvement, an amazing team player and team leader. He is a leader who grows by empowering those around him, his enthusiasm for sharing his knowledge, and his long-term goals that are geared towards the best of his patients and colleagues in the country. Ali\'s enthusiasm in teaching and spreading his knowledge in that workshop was the stimulus for me to explore the research methodology field and obtain a MSc in Health Research Methodology from McMaster University and pursue my PhD in Medical Education at the University of Calgary. I am thankful that I have met Ali early in my career. He has definitely shaped it. I am confident that any company/institution will be honored to have Ali among its staff. Definitely he will lead them to excellence.”","Aziz Boxwala “I had met Ali at King Faisal Specialist Hospital and Research Center in Jeddah a few years ago. In all the years since then, he has shown a passion for informatics and has held a strong belief about the positive impact of eHealth and clinical Informatics. During my visit to the information technology department, he demonstrated to me a couple of projects including the hospital\'s website, patient portal, and intranet for which he had led the development. He was very enthusiastic and proud of his work as well as his team (deservedly so). Since then, he has pursued his passion for the field by obtaining formal graduate education in medical informatics overcoming all challenges in this pursuit. I strongly recommend Dr. Al Sanousi in leading informatics projects -- planning, development, implementation and deployment -- at large-scaled medical institution and university hospitals.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to coordinate and manage high-profile events, and today the agent is reaching out to the user because they need assistance in planning and executing a large-scale healthcare conference.
### Human: Agent: ['Diana Holmes', 'Over 3 decades of sales and management experience, focusing primarily on the high tech industry. Previous sales roles include hardware, software, and service sales. Winner of many customer service and top performer sales awards. Previous management roles include General Manager at ExecuTrain in Austin and Director of Real Estate Education at 360training. Both organizations broke all previous sales records under my leadership.Current role (since 2005) is as the Owner/President of Learn Texas Real Estate Online. We are the top Texas reseller of online real estate education courses produced by the industry leader - Dearborn. We offer courses to help students obtain their Texas real estate license, as well as maintain their status with the Texas Real Estate Commission via our online continued education courses (Broker, SAE, MCE). We are a proprietary school, approved by the Texas Real Estate Commission.Specialties: Extreme dedication to client/student satisfaction. Ability to quickly assimilate new information and technological ideas, in an effort to easily communicate them to clients.Very goal-oriented and constantly seeking new challenges.', 'HIGH QUALITY ONLINE REAL ESTATE SCHOOL', 'www.learntexasrealestateonline.com', '[{"company":"www.learntexasrealestateonline.com","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"Provider of Texas Real Estate Commission approved courses. These courses prepare students to pass the state exam to become a Texas Salesperson (real estate agent). We also offer continued education courses. All courses are 100% online and we have a money-back guarantee that you will pass the state exam on your first try! For the past 7 years, we have been rated in the top 2 for best success rate with students passing the state exam on the first try - with over 200 schools competing.One of very few Texas/Women owned real estate schools.","duration":"Oct 2005 - Present 15 years 10 months","duration_short":"15 years 10 months","end_date":"Present","start_date":"Oct 2005","subtitle":"www.learntexasrealestateonline.com","title":"President"}],"url":""},{"company":"360training, Inc","company_id":"360training","location":"","positions":[{"description":"Leading provider of online courses for Real Estate, Insurance & Finance, Safety and Hospitality industries.Responsibilities included directing sales, marketing, operations, client services, and content development for the largest division in the company. Duties included management of up to 25 employees in United States and Pakistan operations.Won \\"Best Employee\\" award for producing high sales, while greatly improving client, employee and upper management relations. Reported directly to CEO.","duration":"May 2004 May 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2005","start_date":"May 2004","subtitle":"360training, Inc","title":"Director of Real Estate"}],"url":"https://www.linkedin.com/company/360training"},{"company":"Catapult Systems","company_id":"catapult-systems","location":"","positions":[{"description":"Called on C-level executives to establish many new accounts and maintain existing client base. Developed and monitored tactical plans for acquiring new business, used by all sales reps. These included weekly cold calling campaigns, free information seminars for prospects and clients, networking meeting attendance for each rep., detailed forecast ratings of new business opportunities sales cycle progress reports, etc. Developed and presented \\"Retaining Customers for Life\\" seminar, delivered to all senior management, including Catapult\'s CEO. Thereafter, the company won 2nd place in the Austin Chamber of Commerce Best in Customer Service in 2001 and 1st place in 2002. Also developed award for \\"Best Client\\" recognition for customers by utilizing consultant and management feedback based on their ease of working with, while acquiring new knowledge during on-site assignments with clients.Won \\"Top Dollar\\" award for establishing highest hourly rates for placing consultants at what was known as \\"most difficult account\\". This resulted in hourly rates being raised in all commercial accounts.Best known for establishing long-term partnerships with clients and high dedication to customer satisfaction.","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"Catapult Systems","title":"Sr. Sales Exec."}],"url":"https://www.linkedin.com/company/catapult-systems"},{"company":"CBT Systems","company_id":"cbt-systems","location":"","positions":[{"description":"Sales of hundreds of intranet and internet-based IT and soft skills training programs, as well as Knowledge Management systems and customized training programs.Covered a 3-state territory (TX, LA, MS), prospecting, to establish new client base, while maintaining and growing existing base in Texas. Developed several new accounts across the territory and grew one Texas client into a $5M, 5-year contract.Worked closely with inside sales rep. to develop a tactical cold-calling campaign, tracking system to monitor progress and smooth transition to handle prospect concerns expediently. Recognized by top management for these efforts, which were later put into place for use by entire inside sales rep. team to use.Won \\"Top Producer\\" award for closing the $5M, 5-year contract - first ever in the company\'s history.","duration":"Jul 1998 Oct 1999 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 1999","start_date":"Jul 1998","subtitle":"CBT Systems","title":"Sr. Sales Exec."}],"url":"https://www.linkedin.com/company/cbt-systems"},{"company":"ExecuTrain","company_id":"executrainusa","location":"","positions":[{"description":"Hired to take ExecuTrain from being recognized as the leader in end-user classroom training programs, to the leader in high-tech classroom training programs.Established highest producing revenue/profit account for ExecuTrain (world-wide) and was recognized nationally for this. Served as adviser to other reps around the U.S. in an effort to establish similar accounts (government-related).Worked closely with workforce development agencies, large employers and displaced workers to inform, fund, train and place employees into new positions. Hired, trained and managed all salespeople in the Austin office as Sales Manager. Under my leadership the sales team broke all records over the 5 year history the office had been in business.Served as interim General Manager, making me responsible for hiring and managing all other managers (admin, trainers, IT employees, etc.). Under my leadership, the office was awarded the \\"Oliver Kiss\\" award for producing the highest profit (world-wide), while achieving extremely high ratings on student and partner (Microsoft) surveys.Individually, I was awarded a \\"Rookie\\" award within the first few months of my employment and a \\"Top Producer\\" award - both for breaking all previously set records for the Texas franchises (Dallas, Houston and Austin).","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"ExecuTrain","title":"General and Sales Manager"}],"url":"https://www.linkedin.com/company/executrainusa"},{"company":"Infotec","company_id":null,"location":"","positions":[{"description":"Infotec was a classroom training company, specializing in high-tech training. I was a salesperson there, focusing primarily on landing new business in the San Antonio market, as well as the City of Austin. I brought in several new San Antonio clients and grew a small existing base. The City of Austin became a major client for the company while I was an employee. Unfortunately, the company is no longer in business.","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Infotec","title":"Sales Representative"}],"url":""},{"company":"Digital Equipment Corporation","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"I started out as a Secretary to the Software Services Department for about 2 years. Then I was promoted to the Secretary of the Oil and Gas sales unit and worked in that position for 2 years, when I was promoted to a Customer Administrative Representative. This position entailed order entry, order expediting with the corporate office in Maynard, MA. and extreme attention to detail with heavy customer contact. I was in this position for about 3 years. I won awards for gaining so much positive feedback from the purchasing agents at Shell and Chevron. Shortly thereafter, I was asked by sales management to enter the DEC sales training program, which I accepted. I graduated 2nd out of 30 employees and then worked in another administrative position, while waiting for a Sales position to open (the company had begun laying off employees at this time). In that position, I assisted with the development of user group meetings and prospecting research for other Junior Sales Reps. I then gained the position as a Junior Sales Representative for the for the remainder of my employment, working under Senior Reps., with existing accounts such as Chevron, Compaq, Exxon and MW Kellogg, while prospecting for new clients.","duration":"Sep 1983 Apr 1993 9 years 8 months","duration_short":"9 years 8 months","end_date":"Apr 1993","start_date":"Sep 1983","subtitle":"Digital Equipment Corporation","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["“Diana is great to work with. She was very effective as our account manager, and guided many projects from concept to completion with great success by properly managing the engagement and making sure the right resources were available at the right time.”","“Diana Holmes is professional, disciplined and knowledgeable individual. Her honesty and ethical standards are of the highest caliber.She\'s very resourceful and knows how to approach a problem in a methodical and efficient manner whether it be a sales, marketing or delivery based situation. Santra Lanz”"]'] User: ['David Drayer', 'As a Buyer and Seller Representative I am dedicated to preserving the trust of all my clients. I am continuously educating myself to keep up with our ever growing Real Estate market. I listen and care about my clients concerns. I will negotiate the best transaction possible. Specialties: Relocation, New Construction, Residential, Luxury Homes, Lakefront, Sellers, Buyers, Investment', 'Real Estate Consultant', 'Realm Professional Realty', '[{"company":"Realm Professional Realty","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"Organization of great Agents dedicated to making \\"a difference\\"and having a positive impact in the communities we live in and around Austin,Texas! Organization of great Agents dedicated to making \\"a difference\\"and having a positive impact in the communities we live in and around Austin,Texas!","duration":"Feb 2009 - Present 12 years 11 months","duration_short":"12 years 11 months","end_date":"Present","start_date":"Feb 2009","subtitle":"Realm Professional Realty","title":"Full Time Realtor"}],"url":""},{"company":"Remax River City","company_id":null,"location":"","positions":[{"description":"I had a wonderful 2008.Top Selling Agent 3rd Quarter. I had a wonderful 2008.Top Selling Agent 3rd Quarter.","duration":"Feb 2008 Feb 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2009","start_date":"Feb 2008","subtitle":"Remax River City","title":"Realtor"}],"url":""},{"company":"Coldwell Banker United Realtors","company_id":"coldwell-banker","location":"Austin, Texas Area","positions":[{"description":"Achieved Sterling Silver Status in my second year in Austin. Closed over 8 million in Real Estate transactions per year.Member of Million A Month Club 2006-2008. Achieved Sterling Silver Status in my second year in Austin. Closed over 8 million in Real Estate transactions per year.Member of Million A Month Club 2006-2008.","duration":"Jun 2004 Feb 2008 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2008","start_date":"Jun 2004","subtitle":"Coldwell Banker United Realtors","title":"Realtor"}],"url":"https://www.linkedin.com/company/coldwell-banker"},{"company":"Century 21 First Group","company_id":null,"location":"","positions":[{"description":"# 1 Rookie my first year in Real Estate closing 60 transactions.Office Top Agent in Listings and Sales consecutively for four years. # 1 Rookie my first year in Real Estate closing 60 transactions.Office Top Agent in Listings and Sales consecutively for four years.","duration":"Jul 2000 May 2004 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 2004","start_date":"Jul 2000","subtitle":"Century 21 First Group","title":"Realtor"}],"url":""}]', '["Brent Getlin “David has represented me in a property purchase, a sale, and multiple leases; and he\'s the best. He\'s present, honest, focused on solutions, has immense amount of integrity, and truly cares more about the people than the deal. All sides of a transaction trust David, as they should, and this enables him to put together deals I don\'t think anyone else could. ”","Ben McCormack “David\'s positive attitude, extensive experience and knowledge of the real estate market, exemplary communication skills, and commitment to his customers made our home selling experience an overwhelmingly positive one. He got us multiple offers in a timely manner, counseled us through every step of the negotiations, and helped us close, hassle free and extremely quick. This guy talks the talk AND walks the walk. I\'ll be using him again when we are ready to purchase our next home. Couldn\'t recommend him any higher.”"]']### Assistant: The agent's job is to provide high-quality online real estate education courses, and today the user is reaching out to the agent because they need assistance with relocating and purchasing a luxury lakefront property in Austin, Texas.
### Human: Agent: ['Ron Moan', "We provide tactical consulting services packages, for startups and SMB's, advising them of cost efficiency best sales practices & 3) Tier 20, 40, 60 day strategic marketing campaigns", 'Startup/SMB Trusted Advisor & Consultant', 'Startup Advisors Plus', '[{"company":"Startup Advisors Plus","company_id":null,"location":"Cape Cod & Florida offices","positions":[{"description":"","duration":"Sep 2007 - Present 14 years 4 months","duration_short":"14 years 4 months","end_date":"Present","start_date":"Sep 2007","subtitle":"Startup Advisors Plus","title":"CEO/Founder - FSS. Inc."}],"url":""},{"company":"Oracle Corporation","company_id":"oracle","location":"Greater Boston Area","positions":[{"description":"","duration":"Jul 2013 Jun 2016 3 years","duration_short":"3 years","end_date":"Jun 2016","start_date":"Jul 2013","subtitle":"Oracle Corporation","title":"Consulting Manager"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"BEA Systems","company_id":"bea-systems","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2004 Dec 2007 4 years","duration_short":"4 years","end_date":"Dec 2007","start_date":"Jan 2004","subtitle":"BEA Systems","title":"Strategic Account Manager"}],"url":"https://www.linkedin.com/company/bea-systems"},{"company":"Veritas Technologies LLC","company_id":"veritas-technologies-llc","location":"United States","positions":[{"description":"","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Veritas Technologies LLC","title":"National Account Manager"}],"url":"https://www.linkedin.com/company/veritas-technologies-llc"},{"company":"EMC","company_id":"emc-nl","location":"Greater Boston","positions":[{"description":"","duration":"Feb 1998 Jan 1999 1 year","duration_short":"1 year","end_date":"Jan 1999","start_date":"Feb 1998","subtitle":"EMC","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/emc-nl"}]', '["Greg Jacobi “I\'ve had the pleasure to work with Ron on a few occasions and every time he took the time to understand our challenges and he worked diligently to put together solutions that worked. Because of that, I always know he our best interests in mind.”","Scott Cranton “I teamed with Ron as his SE on several enterprise engagments throughout New England while at BEA. Our largest and perhaps most notable customer delivery, to a large Insurance Company in mid 2007, was Ron\'s finest work, with: a first big BEA product deal at that enterprise; organizing and managing an entire team effort including senior executive calls; and driving the deal to close within less than two months from 1st contact to signed deal. I highly recommend Ron as a great Account Manager, and an all around good guy to work with.”","Tom Bennis “Ron is a creative consultant who listens to the customer and is able to fashion solutions designed to meet customer expectations.”","Scott Arsenault “I worked directly with Ron on several national accounts that included Raytheon, Pratt and Whitney, Sikorsky Aircraft and United Technology Fire & Security. We sold enterprise storage virtualization, high availability and backup solutions to C level contacts at these accounts. Ron has the skills and expertise to articulate real world ROI on technology solutions that resulted in multiple seven figure deals. I highly recommend Ron to any technology company that wants a game changing account executive that can make a made a big impact to the bottom line.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide tactical consulting services packages for startups and SMB's, and today they are reaching out to the user because they need to discuss potential collaboration opportunities in event planning and high-profile client management.
### Human: Agent: ['Paulette McKenzie', 'Sales & recruiting top performer.Helping others is my passion. Health & Wellness lover.Born to network! I love to share! lovingwhatido❤️', 'Independent Distributor at Vorwerk, LLC - Thermomix USA', 'Vorwerk, LLC - Thermomix USA', '[{"company":"Vorwerk, LLC - Thermomix USA","company_id":"vorwerk-llc---thermomix-usa","industry":"Consumer Goods","location":"United States","positions":[{"description":"Ten years ago I fell in love with the THERMOMIX. Thermomix was not sold in the USA.THERMOMIX is now available! I\'m fired up to share !! Thermomix has revolutionized cooking & baking. FYI: Words and videos do not do the Thermomix justice, You MUST experience THERMOMIX.What is a THERMOMIX?????A team of chefs wrapped into one small appliance. Mix, chop, steam, sous vide & more. Built-in WiFi connects to 50,000+ guided recipes from around the world! Customizable to every dietary need. LESS PREP TIMEWe know you love/hate cooking, and just because we do all the prep work for you doesn\'t mean you didn\'t cook it yourself. Thermomix® is like a second pair of hands in the kitchen: hands with professional knife skills and the need to give you all the credit.MORE FAMILY TIMEIf there was a recipe for making a dish called Time, Thermomix® would have it. Guided Cooking allows you to make delicious meals quickly while doing other things, like helping the kids with homework, playing games or setting the table. Things that, with time, turn into memories. GET CREATIVEBreakfast in Rome. Lunch in Mexico. Cocktails in Australia and dinner in Paris: Eat around the world without ever leaving home, thanks to the endless inspiration of Cookidoo®, the Thermomix® recipe platform with more than 40,000 recipes from around the globe.TAKE CONTROLWhether you\'re cooking for your vegan best friend or a carnivorous but Paleo party of 6, Thermomix® puts the control into your hands to make delicious and satisfying meals from scratch, without any special skills. Let our recipes be your guide.Cook like a chef with Cookidoo®Thousands of recipes, unlimited inspiration - available at the touch of a button. Message me for your personal experience! Questions or to just chat. I\'m fun-informative. I love helping people. Let me help you make life in the kitchen easy, exciting, and fun! Call me 508-799-3939https://shop.thermomix.com/consultant/115009","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Vorwerk, LLC - Thermomix USA","title":"Independent Distributor"}],"url":"https://www.linkedin.com/company/vorwerk-llc---thermomix-usa"},{"company":"Club Pilates","company_id":"club-pilates-san-diego","location":"Shrewsbury, Massachusetts, United States","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Club Pilates","title":"Certified Pilates Instructor"}],"url":"https://www.linkedin.com/company/club-pilates-san-diego"},{"company":"Ilovewhatido Media","company_id":null,"location":"Shrewsbury, Ma. 01545","positions":[{"description":"The more available you are on the web, the more attention you get. The more you enable others to engage with your content, the more they can do on your behalf by sharing, telling, and creating additional content that reflects favorably on you. Simple as that.Specializing in Web Design, Social Media Setups, Content Marketing & Video Content.ilovewhatido media helps you activate and grow your word of mouth marketing via the best social media venues. We are a social networking service for clients who want to gain exposure in the rapidly expanding social media sites. We help with Social media management, including setup, customization and management of social network properties like Facebook, Pinterest, YouTube, Twitter, Linkedin and Instagram. http://ilovewhatidomedia.com/","duration":"Mar 2005 - Present 16 years 5 months","duration_short":"16 years 5 months","end_date":"Present","start_date":"Mar 2005","subtitle":"Ilovewhatido Media","title":"Company Owner"}],"url":""},{"company":"ilovewhatido Realty","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2015 - Present 6 years 1 month","duration_short":"6 years 1 month","end_date":"Present","start_date":"Jul 2015","subtitle":"ilovewhatido Realty","title":"Realtor"}],"url":""},{"company":"Apple","company_id":"apple","location":"","positions":[{"description":"As a Mac Specialist I was core of the customers experience . My job entailed translating “techno-speak” into layman’s terms, inspire a whole new generation of Apple addicts and to provide a sales solution for every customer. As a Concierge, verbally embrace the customer with a five-star welcome and a fond farewell. Orchestrate the store adventure, understand the customers needs and connects them to the right person at the right time while providing every customer with superior customer experience.As a Creative,I provided one-on-one training as an expert in Apple’s pro and customer applications. Provided one-on-one training, adjusting your teaching style and pace to meet the needs of the individual. Conducted presentations and workshops.","duration":"Mar 2007 Jul 2009 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2009","start_date":"Mar 2007","subtitle":"Apple","title":"Creative"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CM Group Holdings, Inc., aka Creative Memories®","company_id":"creative-memories","location":"","positions":[{"description":"Taught people to preserve the past, enrich the present and inspire hope for the future with their photo\'s. This was done with a one to one teaching strategy and with group presentations. My experience of managing,mentoring, training and motivating over 1000+ women to operate their own Creative Memories business. My duties included all aspects of maximizing a business. I developed training events which I conducted to maximize support to promote encouragement to my teams several times a year. We generated yearly sales of over a half a million. Highly motivated and a achiever, I earned the yearly performance based travel incentive trips for both me and my husband. Obtained recognition for being a top recruiter and sales consultant. Ranked consistently in the top 1% of the company.","duration":"Mar 1997 Apr 2007 10 years 2 months","duration_short":"10 years 2 months","end_date":"Apr 2007","start_date":"Mar 1997","subtitle":"CM Group Holdings, Inc., aka Creative Memories®","title":"Director"}],"url":"https://www.linkedin.com/company/creative-memories"},{"company":"Paulette\'s Playskool","company_id":null,"location":"","positions":[{"description":"Hiring, training and supervision of all staff in the Playskool. Developed schedules, lesson plans, outings and field trips. Discussed and addressed parent and staff concerns as they occur. Advertising, marketing, billing. Handled all account receivable and payable. Obtained and kept current all required licenses and certifications. Maintain a safe, healthy and nurturing environment for all the children.","duration":"Jan 1990 Jan 2003 13 years 1 month","duration_short":"13 years 1 month","end_date":"Jan 2003","start_date":"Jan 1990","subtitle":"Paulette\'s Playskool","title":"Owner/Operator/Director"}],"url":""},{"company":"Princess House Corporation","company_id":null,"location":"","positions":[{"description":"As a member of their team provided life-enhancing opportunities to people I was privileged to work with. Responsibilities entailed training, motivating and supporting a team of 40-100 women. Hosting weekly meetings and scheduling and implementing a consistent schedule of home parties abled me to gain rank of top 10% of the company. Achieved the yearly performance base incentive travel trips with my husband. Qualifications included both personal and group success in sales and recruiting.","duration":"Jan 1983 Jan 1990 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jan 1990","start_date":"Jan 1983","subtitle":"Princess House Corporation","title":"Unit Organizer"}],"url":""}]', '["“Paulette is a true inspiration. She is so passionate about everything she does and it shows throughout her business, her personal relationships, and her family. Her social media expertise are demonstrated project after project through real results that push her clients to the next level. I enjoy working with Paulette and look forward to it on every project!”","“I absolutely love working with Paulette. She is on point/well focused a very hard worker very grateful her and I are on the same side and are missioned minded. She can and will get the job done. You can truly count on her and her faithfulness”"]'] User: ['Kathy Lawler', 'Experienced Credit Risk Professional with a demonstrated history of working in the financial services industry. Skilled in Risk Management, Financial Services, Financial Analysis, Finance, and Investment Properties.', "Director, Commercial Portfolio Management at Georgia's Own Credit Union", "Georgia's Own Credit Union", '[{"company":"Georgia\'s Own Credit Union","company_id":"georgiasown","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Georgia\'s Own Credit Union","title":"Director, Commercial Portfolio Management"},{"description":"","duration":"Jul 2019 Mar 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2021","start_date":"Jul 2019","subtitle":"Georgia\'s Own Credit Union","title":"Senior Commercial Credit Underwriter"}],"url":"https://www.linkedin.com/company/georgiasown"},{"company":"Killarney Capital, LLC","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"Killarney Capital, LLC provides commercial real estate advisory services to institutions and real estate companies. These services include debt/equity underwriting and portfolio management for multiple property types, including retail, multifamily, hotel and industrial across the United States. Expertise includes loan closings, managing existing property portfolios, annual reviews, quarterly asset reports, site inspections, lease reviews, bank audits, risk assessment, data integration with document review of acquired loans.","duration":"Dec 2017 Jul 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2019","start_date":"Dec 2017","subtitle":"Killarney Capital, LLC","title":"Principal, Commercial Real Estate Advisory Services"}],"url":""},{"company":"SunTrust","company_id":"suntrust-bank","location":"Greater Atlanta Area","positions":[{"description":"Portfolio Manager, Centralized Commercial Real Estate 2016-2017Selected to be initial Portfolio Manager in the SunTrust Pilot Program, CCRE, underwriting CRE debt of $5 million and under for the Greater Washington/Maryland and Carolina regions. o Performed over $130 million in credit consults collaborating with multiple lines of business across the SunTrust footprint. o Participated in Lunch & Learn presentations to Relationship Managers. Attended Carolinas’ Sales and Leadership meetings to promote program.o Scheduled and Co-Lead Business Development meetings to discuss pilot program with CRE teams in Mid-Atlantic and Charlotte, NC, Commercial and Business Banking teams in Baltimore, MD, Charleston, SC, Raleigh/Durham, NC and Greensboro, NC. o Met with Centers of Influence in the Carolinas\' to establish relationships and develop the program. o Consistent participation in establishing workable processes and thinking outside the box on how to move the pilot program forward.o Managed CRE small loan portfolio.o Lead cash flow model training for new Portfolio Managers in the Centralized Lending Unit.o Completed eight- week RMA Commercial Credit for Lenders course, RMA Analyzing Business Tax Returns, RMA Analyzing Personal Financial Statements and Tax Returns. o Completed Commercial Lending annual reviews. Assisted with SBA new money requests.Relationship Manager, CRE Portfolio Management Group 2015-2016Recruited by former co-worker at RR Donnelley to join team. Performed traditional management of $180MM diverse portfolio of higher risk profile loans across the footprint in the PMG.o Successfully completed over $75 million in renewals on complex credits which generated fees.o Built relationships with multiple site visits and in-person meetings.o Referred client to Treasury and Payment Services for lockbox services which were established.o Prepared and presented criticized asset reports.o Managed several loans to pay off.","duration":"May 2015 Nov 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2017","start_date":"May 2015","subtitle":"SunTrust","title":"Vice President, Portfolio Manager"}],"url":"https://www.linkedin.com/company/suntrust-bank"},{"company":"Killarney Capital, LLC","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"Established my own company to provide commercial real estate consulting services. Assignments included underwriting and closing CMBS loans for multiple lending institutions, re-underwriting securitization pools for valuation, onsite due diligence for private equity investment.o Closed individual and portfolio loans for Bank of America, Rialto, Guggenheim Partners, Pillar Financial, Cantor Fitzgerald, and LoanCore Capital.o Performed “B piece” underwriting for Hyperion Brookfield $1 billion CMBS purchase.o Prepared asset summary reports and quarterly asset reviews for multiple lenders.o Performed site inspections and multiple lease abstract projects.o Trained analysts and performed quality control on reviews for large scale AIG projects.","duration":"Apr 2007 Apr 2015 8 years 1 month","duration_short":"8 years 1 month","end_date":"Apr 2015","start_date":"Apr 2007","subtitle":"Killarney Capital, LLC","title":"Principal, Commercial Real Estate Advisory Services"}],"url":""},{"company":"RR Donnelley","company_id":"rr-donnelley","location":"Greater Atlanta Area","positions":[{"description":"Recruited to join the underwriting team by former chief underwriting officer and manager with JP Morgan.o Underwrote and closed over $100 million in CMBS transactions for Bank of America.o Requested to work with SunTrust Robinson Humphrey RM exclusively sizing CBMS transactions and assisting in closing process for over $75MM in CMBS transactions. Recruited to join the underwriting team by former chief underwriting officer and manager with JP Morgan.o Underwrote and closed over $100 million in CMBS transactions for Bank of America.o Requested to work with SunTrust Robinson Humphrey RM exclusively sizing CBMS transactions and assisting in closing process for over $75MM in CMBS transactions.","duration":"Feb 2006 Mar 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2007","start_date":"Feb 2006","subtitle":"RR Donnelley","title":"Assistant Vice President, Underwriter"}],"url":"https://www.linkedin.com/company/rr-donnelley"}]', '["Julie Melander, CRE, MBA “I hired Kathy to help me run my consulting and asset management business, Brentwood Capital Advisors. She was my \\"right-hand,\\" doing whatever needed done from detailed real estate development and credit analysis to assembling presentation books for the client, a major Wall Street investment bank. Kathy always had a positive attitude and was a pleasure to work with . She has great attention to detail.m She is very knowledgeable about commercial real estate risk and underwriting and is adept at structuring debt to protect against the risks. ”","Connie Thielbar “Kathy was a great asset and focused professional. We worked together at Carter , the largest real estate firm in 1985-1987. Kathy was very driven and awesome individual. ”"]']### Assistant: The agent's job is to sell and distribute Thermomix kitchen appliances, and today the user is reaching out to the agent because they need assistance in financing the purchase of a Thermomix for their new health-focused culinary business.
### Human: Agent: ['Denis Kramchaninov', "* An engaging Senior Software Engineer with 15 years experience in development and 6 years as a Manager who enjoys motivating teams for the benefit of themselves and the company. * Various industry experience including cybersecurity and e-commerce contributing to the company's mission, vision and products. * Experience includes working with small and large teams effectively in client-side and mobile development as well as system design, architecture, and database design. * Leadership in working cross-functionally to address business needs and internal cooperation.Technical Skills: * Agile* Scrum* Java* Javascript* Ruby* Angular* Jenkins* MongoDB* Vagrant* AWS* Docker* Node.js", 'Senior Software Engineering Manager Motivating Teams to Stay Current and Grow', 'Venafi', '[{"company":"Venafi","company_id":"venafi","industry":"Computer & Network Security","location":"Palo Alto","positions":[{"description":"","duration":"Jan 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Venafi","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/venafi"},{"company":"Venafi","company_id":"venafi","location":"Palo Alto, CA","positions":[{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"Venafi","title":"Engineering Manager"}],"url":"https://www.linkedin.com/company/venafi"},{"company":"Hotwire","company_id":"hotwire","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2010 2013 3 years","duration_short":"3 years","end_date":"2013","start_date":"2010","subtitle":"Hotwire","title":"Engineering Manager"}],"url":"https://www.linkedin.com/company/hotwire"},{"company":"Luxoft / Hotwire","company_id":"luxoft","location":"Ukraine","positions":[{"description":"","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"Luxoft / Hotwire","title":"Web Team Manager"}],"url":"https://www.linkedin.com/company/luxoft"},{"company":"Gala Media","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Gala Media","title":"Lead Software Developer"}],"url":""},{"company":"411.ca","company_id":"411dotca","location":"","positions":[{"description":"","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"411.ca","title":"Software Developer"}],"url":"https://www.linkedin.com/company/411dotca"},{"company":"Kemford LLC","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"Kemford LLC","title":"Web Developer"}],"url":""}]', '["Laran Evans “Dennis is a rock star. Day after day, sprint after sprint, Dennis was dependable, thorough and pro-active. He is insightful and vocal, working collaboratively with his team to build the best possible UI/UX experience for users. Dennis has both drive and grit, eager to take on challenging work and blessed with a work ethic to deliver flawless results every time. Dennis also has strong potential as a leader and influencer. I would consider myself very fortunate to be able to work side by side with him in the future.”","💻 Ruslan Arkhipau “Working with Denis has been very productive. He knows the technologies he has to work with well, always manages to find various ways a problem can be approached. He writes well-maintainable, clear code. Denis can quickly jump in to help his co-workers solve a problem or get familiar with the product area. He is efficient in communicating with other people. Denis will bring tremendous value to any team he\'s a part of, along with valuable skills he possesses.”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to motivate teams and contribute to the company's mission, vision, and products, and today, the user is reaching out to the agent because they need assistance in transforming their business through secure digital and automation initiatives.
### Human: Agent: ['Daryl Page', 'Graduate, Air Force Advanced Instrument School Airline Transport Pilot with Boeing 707, 720, 757 & 767, 777, CL-65 & Beech 400 Type Ratings', 'First Officer at United Airlines', 'United Airlines', '[{"company":"United Airlines","company_id":"united-airlines","industry":"Airlines and Aviation","location":null,"positions":[{"description":"","duration":"Apr 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Apr 2019","subtitle":"United Airlines","title":"Boeing 777 First Officer"},{"description":"","duration":"Mar 2015 Apr 2019 4 years 2 months","duration_short":"4 years 2 months","end_date":"Apr 2019","start_date":"Mar 2015","subtitle":"United Airlines","title":"B757/767 First Officer"}],"url":"https://www.linkedin.com/company/united-airlines"},{"company":"Mesa Airlines, Inc.","company_id":"mesa-airlines","location":"","positions":[{"description":"","duration":"Jun 2014 Feb 2015 9 months","duration_short":"9 months","end_date":"Feb 2015","start_date":"Jun 2014","subtitle":"Mesa Airlines, Inc.","title":"First Officer"}],"url":"https://www.linkedin.com/company/mesa-airlines"},{"company":"US Air Force","company_id":"united-states-air-force","location":"","positions":[{"description":"Responsible for Flight Deck standardization for 17 aircraft NATO E-3 Fleet Responsible for Flight Deck standardization for 17 aircraft NATO E-3 Fleet","duration":"Sep 2010 Jul 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2013","start_date":"Sep 2010","subtitle":"US Air Force","title":"Chief, Force Command Stan/Eval"}],"url":"https://www.linkedin.com/company/united-states-air-force"},{"company":"380th Operations Support Squadron","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2009 Aug 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2010","start_date":"Aug 2009","subtitle":"380th Operations Support Squadron","title":"Commander"}],"url":""},{"company":"Offutt AFB","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2006 Aug 2009 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2009","start_date":"Aug 2006","subtitle":"Offutt AFB","title":"RC-135 Instructor Pilot/Chief of Safety"}],"url":""},{"company":"Air Staff","company_id":null,"location":"","positions":[{"description":"","duration":"May 2004 Aug 2006 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2006","start_date":"May 2004","subtitle":"Air Staff","title":"Warfighting Integration"}],"url":""},{"company":"8th Air Force Stan/Eval","company_id":null,"location":"Barksdale AFB, LA","positions":[{"description":"","duration":"Jun 2003 May 2004 1 year","duration_short":"1 year","end_date":"May 2004","start_date":"Jun 2003","subtitle":"8th Air Force Stan/Eval","title":"Deputy Chief, C4ISR"}],"url":""},{"company":"Flying Squadron One, NATO AWACS","company_id":null,"location":"Geilenkirchen AB, Germany","positions":[{"description":"","duration":"Mar 2000 Jun 2003 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2003","start_date":"Mar 2000","subtitle":"Flying Squadron One, NATO AWACS","title":"Chief, Flight Deck Training/Director of Operations"}],"url":""},{"company":"Tinker AFB","company_id":null,"location":"","positions":[{"description":"","duration":"May 1996 Mar 2000 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2000","start_date":"May 1996","subtitle":"Tinker AFB","title":"AWACS Instructor/Evaluator Pilot"}],"url":""},{"company":"ERAU","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1995 2 years","duration_short":"2 years","end_date":"1995","start_date":"1993","subtitle":"ERAU","title":"MAS"}],"url":""}]', '["Steve Schmidt “SUPERSTAR aviator, mentor and leader!”","Sofia Peters “Daryl Page ist freundlich , ehrlich und zuverlässig, einfach ein toller Typ”"]'] User: ['Janet Elliott, PMP', 'PMP certified IT professional specializing in project management consulting and mentoring. Also a professional airline pilot for a major U.S. carrier.', 'Airline Pilot and IT Professional', 'Frontier Airlines', '[{"company":"Frontier Airlines","company_id":"frontier-airlines","industry":"Airlines and Aviation","location":null,"positions":[{"description":"Line pilot flying the A320 family","duration":"Sep 2003 - Present 18 years","duration_short":"18 years","end_date":"Present","start_date":"Sep 2003","subtitle":"Frontier Airlines","title":"Pilot"},{"description":"Managed technical projects for the Flight Operations Department.","duration":"2004 2010 6 years","duration_short":"6 years","end_date":"2010","start_date":"2004","subtitle":"Frontier Airlines","title":"Flight Operations Technical Projects Pilot"}],"url":"https://www.linkedin.com/company/frontier-airlines"},{"company":"CenturyLink","company_id":"centurylink","location":"Greater Denver Area","positions":[{"description":"Consulting work to as a process coach to help CenturyLink\'s IT group to adopt a new SDLC methodology. Mainly assisting Project Managers and Application Managers to understand and apply the tool as well as other IT standards to better manage their projects. Consulting work to as a process coach to help CenturyLink\'s IT group to adopt a new SDLC methodology. Mainly assisting Project Managers and Application Managers to understand and apply the tool as well as other IT standards to better manage their projects.","duration":"Feb 2013 Oct 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2014","start_date":"Feb 2013","subtitle":"CenturyLink","title":"Software Engineering Process Coach/Consultant"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"DataTrend Information Systems","company_id":null,"location":"Greater Denver Area","positions":[{"description":"Provided IT consulting in Organzational Development and Software Engineering Process Management for numerous IT organizations. Provided IT consulting in Organzational Development and Software Engineering Process Management for numerous IT organizations.","duration":"1996 2003 7 years","duration_short":"7 years","end_date":"2003","start_date":"1996","subtitle":"DataTrend Information Systems","title":"Senior IT Consultant"}],"url":""},{"company":"Jones Intercable","company_id":null,"location":"","positions":[{"description":"Managed 120 IT professionals that supported all IT internal applications for the Jones family of companies. Managed 120 IT professionals that supported all IT internal applications for the Jones family of companies.","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Jones Intercable","title":"Director of Appilcations Management, IT"}],"url":""},{"company":"US West","company_id":null,"location":"","positions":[{"description":"Managed two major ERP applications which encompassed a staff of 170 IT professionals. Managed two major ERP applications which encompassed a staff of 170 IT professionals.","duration":"1992 1995 3 years","duration_short":"3 years","end_date":"1995","start_date":"1992","subtitle":"US West","title":"Senior Manager, IT"}],"url":""},{"company":"Interactive Software Systems","company_id":null,"location":"","positions":[{"description":"Managed all aspects of training and technical support for a Database reporting tool. Included 30 IT technical support and instructors. Managed all aspects of training and technical support for a Database reporting tool. Included 30 IT technical support and instructors.","duration":"1990 1991 1 year","duration_short":"1 year","end_date":"1991","start_date":"1990","subtitle":"Interactive Software Systems","title":"Manager, Technical Customer Support"}],"url":""}]', '["Andrew Mauger “Janet has been an excellent SDLC process coach at CenturyLInk for the past 20 months. She’s personally coached hundreds of stakeholders during her time here, helping them with optimizing the SDLC for their project. She’s received nothing but positive feedback during her time at CenturyLink and her presence will be missed. Thank you for all your help with driving process adoption Janet.”","Jennifer Sisung “Project Management, Business Analyst and IT”"]']### Assistant: The agent's job is to provide project management consulting and mentoring, while the user is reaching out to the agent because they need assistance in optimizing their software development life cycle (SDLC) for a project.