text
stringlengths
1.8k
39.4k
### Human: Agent: ['Laura Gimpelson, P.E.', "Ms. Gimpelson is a Registered Professional Engineer in four states with over 40 years of experience in remediating organic compounds, heavy metals and explosives in soil and groundwater; implementing and auditing industrial environmental compliance programs; and conducting site assessments using ASTM, Freddie Mac and FDIC protocols. Recent completed projects included conducting commercial and retail ESAs throughout Tennessee, obtaining a risk based closure of a groundwater remediation project in Florida, providing compliance training content review, audits and SPCC plans to Beacon Roofing Supply and identifying environmental permitting requirements for a FVB project. LGEE is an approved provider of engineering continuing education courses in the State of Florida. Current catalog of courses is available at http://virtual.aiche.org. Ms. Gimpelson has been honored by the Central Florida Engineers' Week Committee with the Lifetime Achievement Award at the 2010 Central Florida Engineers' Week Committee for pioneering work in implementing risk based and sustainable remediation action plans at industrial and commercial facilities in Florida and Texas. Ms. Gimpelson is a voting of ASTM E50 committee and has worked to revise ASTM 1527-2013 and other assessment standards and guidelines. She is a Fellow of the American Institute of Chemical Engineers and the Society of Women Engineers and a graduate of the Metro Nashville Citizens Water Academy. In her spare time, Ms. Gimpelson works as an extra on various TV and movies being shot in Nashville. Specialties: Green Environmental Site Assessments and Remediation of impacted soil and groundwater, Developer of sustainable compliance programs. Resource Conservation studies to reduce generation of greenhouse gases and waste streams. Project Management, Waste Management, OSHA Competent Person, Phase I and II ESAs, Environmental Compliance Training", 'Environmental, Health, Safety and Sustainability Program Manager', 'American Institute of Chemical Engineers, Virtual Local Section', '[{"company":"American Institute of Chemical Engineers, Virtual Local Section","company_id":"american-institute-of-chemical-engineers","industry":"Non-profit Organizations","location":"","positions":[{"description":"Maintains section records.Serve as Nominations and Teller Chair for the 2017 Section elections. Maintains section records.Serve as Nominations and Teller Chair for the 2017 Section elections.","duration":"2010 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2010","subtitle":"American Institute of Chemical Engineers, Virtual Local Section","title":"Secretary"}],"url":"https://www.linkedin.com/company/american-institute-of-chemical-engineers"},{"company":"LG Environmental Engineering","company_id":null,"location":"Greater Nashville Area; Houston, Texas; Central Florida","positions":[{"description":"LG Environmental Engineering is a woman-owned Environmental Health and Safety Consulting and Engineering firm with expertise in managing sustainable multimedia remediation, corrective action projects and regulatory compliance programs at construction sites, manufacturing facilities and big box retail and wholesale facilities.Current projects include managing sustainable remedial action plans at petroleum-impacted sites, reviewing training modules for building supply companies, recertifying SPCC plans, conducting Phase I ESAs, and authoring continuing education courses and seminars for engineers. Completed projects include identifying environmental permitting requirements for an energy expansion program, developing scope of work for a coastal remediation project and serving as a technical subject matter expert to a local engineering magnet school.LG Environmental Engineering is a State of Tennessee and Metropolitan Nashville Airport SMWBE engineering firm specializing in safety, environmental and health engineering and consulting services.Ms. Gimpelson, P.E., maintains active Professional Engineering Firm Licenses for LG Environmental Engineering in Florida, Tennessee and Texas and professional engineering licenses in Florida, Georgia, Tennessee and Texas. She has written articles on sustainable remediation for the Florida Specifier, the Winter Park Voice and www.Knovel.com. She has been certified as a CAPM in the state of Texas and a PD&E specialist by the Florida Department of Transportation.Areas of Expertise:Project Management, Process Safety Management, Phase I/II Assessments, Sustainable Environmental and Safety Compliance Program Management; Sustainability Evaluations, Storage Tank Management, Compliance Audits and Training, Solid and Hazardous Waste Management, Sustainable Remediation Engineering, SPCC, FOG and SWPPP Management, Technical Writing, Emergency Response Management, Chemical Storage Management and Design","duration":"Aug 2009 - Present 12 years 6 months","duration_short":"12 years 6 months","end_date":"Present","start_date":"Aug 2009","subtitle":"LG Environmental Engineering","title":"President"}],"url":""},{"company":"Society of Women Engineers","company_id":"society-of-women-engineers","location":null,"positions":[{"description":"","duration":"Jun 2009 Jun 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2010","start_date":"Jun 2009","subtitle":"Society of Women Engineers","title":"President of Central Florida Section"},{"description":"","duration":"Jul 2007 Jul 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2009","start_date":"Jul 2007","subtitle":"Society of Women Engineers","title":"National Bylaws Committee Chair"}],"url":"https://www.linkedin.com/company/society-of-women-engineers"},{"company":"Shaw Environmental, Inc.","company_id":"shaw-environmental-inc.","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jul 2006 Aug 2009 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2009","start_date":"Jul 2006","subtitle":"Shaw Environmental, Inc.","title":"Senior Project Engineer"}],"url":"https://www.linkedin.com/company/shaw-environmental-inc."},{"company":"Hughes Supply/HD Supply","company_id":null,"location":"Orlando, Florida","positions":[{"description":"","duration":"Mar 2005 Apr 2006 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2006","start_date":"Mar 2005","subtitle":"Hughes Supply/HD Supply","title":"Environmental Compliance Specialist"}],"url":""},{"company":"LG Environmental Engineering","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"","duration":"1996 2005 9 years","duration_short":"9 years","end_date":"2005","start_date":"1996","subtitle":"LG Environmental Engineering","title":"President"}],"url":""},{"company":"S&ME, Inc.","company_id":"s&me-inc-","location":"","positions":[{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"S&ME, Inc.","title":"Professional Engineer"}],"url":"https://www.linkedin.com/company/s&me-inc-"},{"company":"AICHE - South Texas Section","company_id":null,"location":"","positions":[{"description":"","duration":"1980 2000 20 years","duration_short":"20 years","end_date":"2000","start_date":"1980","subtitle":"AICHE - South Texas Section","title":"Member"}],"url":""},{"company":"PSI, Inc.","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"","duration":"1993 1996 3 years","duration_short":"3 years","end_date":"1996","start_date":"1993","subtitle":"PSI, Inc.","title":"Project Engineer"}],"url":""}]', '["Fran Stuart “Laura is very detailed oriented and thorough. Laura is also very dedicated and has volunteered many hours for SWE.”","Alan Shamblin “Laura is a professional in all that she does. She is a hard worker and dedicated to ensuring the project or task is completed on a timely basis and as planned. She takes great pride in her accomplishments and is a team player. I recommend her without reservation...”"]'] User: ['Ed Rega', 'We as a company strive for quality and value for our customers.East Coast Contractors has served South Florida for over 2 decades, we were established in 1986. At East Coast Contractors we are a State Licensed General Contractor, and ensure that your project is completed correctly the first time with professional quality and satisfaction. We are a fully licensed & Insured Construction Firm and support all of our work with a three year warrantee.', 'State Certified General Contractor', 'East Coast Contractors', '[{"company":"East Coast Contractors","company_id":null,"location":"","positions":[{"description":"My Staff and I still run the company and daily chores","duration":"Feb 1985 - Present 36 years 6 months","duration_short":"36 years 6 months","end_date":"Present","start_date":"Feb 1985","subtitle":"East Coast Contractors","title":"Owner"}],"url":""}]', '["“the differance between mr rega and other contractors is he follows through from beginning to end with hands on service always insuring the customers satisfaction anthony schiano”","“Ed Regas has done several different restoration projects for me. He is reasonable and his work ethics are outstanding. He is someone that I highly recommend!”"]']### Assistant: The agent's job is to provide construction services, and today, the agent is reaching out to the user because they need to schedule a site visit for a potential restoration project in South Florida.
### Human: Agent: ['Camberley Bates', "Whether it's marketing and sales in billion dollar organizations or driving results in small businesses. the fun work comes in complex sales, business development and finding new routes to market along with new ways to tap a market. My passion for business is moving through channel, but success driven with teams of people who execute with integrity and enthusiasm. Specialties: Business Strategy, Marketing, Sales Management, Channel Development, Channel Strategy, Channel Development, Organizational Assessments, Press Relations, Technology including infrastructure, servers, storage, data centers, SAAS, outsourcing", 'Managing Director & Analyst at Evaluator Group', 'Evaluator Group', '[{"company":"Evaluator Group","company_id":"evaluator-group","industry":"IT Services and IT Consulting","location":"Boulder, CO","positions":[{"description":"","duration":"Dec 2009 - Present 12 years 8 months","duration_short":"12 years 8 months","end_date":"Present","start_date":"Dec 2009","subtitle":"Evaluator Group","title":"Managing Director & Analyst"}],"url":"https://www.linkedin.com/company/evaluator-group"}]', '["Andy Abbas “Camberley has been an integral part in developing our marketing strategy at DAG. I\'ve worked with Camberley in different capacities for several years and I\'m continually impressed with her visionary outlook as well as her practical (what needs to get done to get results) strategies. I would highly recommend Camberley for anything she feels she\'s capable of achieving. Andy Abbas VP Technical Services Data Agility Group, Inc.”","Dotti Vaivoda “Camberley is an extremely bright and self-directed leader. Her abilities are vast and her attention to detail is phenomenal. She is a big picture thinker but can break it down into sizeable action items in order to get the job done. I thoroughly enjoyed working with Camberley and appreciated her enthusiasm and charm.”"]'] User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to provide IT consulting services, and today the user is reaching out to the agent because they need assistance with optimizing their company's technology infrastructure and implementing new systems.
### Human: Agent: ['Irma Fernandez', 'I am a dynamic and results driven HR professional with a focus on fostering a coaching culture and managing all aspects of recruiting & staffing, onboarding, training and development, performance management, benefits, leave administration, labor relations, and compliance. I have 6+ years experienced working in Human Resources with progressive responsibilities starting as a staff training and development coordinator and now as a Human Resources Manager for a San Francisco 6-franchise location Retail company. I have successfully manage the compliance chaos that Covid-19 has brought on to all HR professionals.', 'Human Resources Professional, PHR certified', 'Cole Hardware', '[{"company":"Cole Hardware","company_id":"cole-hardware","industry":"Retail","location":null,"positions":[{"description":"Lead HR operations across 6-franchise locations fostering coaching culture and managing all aspects of recruiting, staffing, onboarding, training and development, performance management, benefits and leave administration, labor relations, and compliance.","duration":"Nov 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Nov 2015","subtitle":"Cole Hardware","title":"Human Resources"},{"description":"Work with Marketing Director to develop email marketing blasts with the purpose of increasing foot-traffic and manage our inventory closeout deals, as well as manage the company\'s Facebook social media account and postings. Participated in event planning and execution.","duration":"Mar 2012 Sep 2016 4 years 7 months","duration_short":"4 years 7 months","end_date":"Sep 2016","start_date":"Mar 2012","subtitle":"Cole Hardware","title":"Email Marketing Specialist & Social Media Outreach (PT)"},{"description":"Successfully managed all buying responsibilities for a successful 6-chain SF bay area company. Responsible for product selection, planning, and allocation in the housewares, seasonal, garden, and barbeque categories. Research market trends, managed and monitor inventory levels to ensure product selection offering remained competitive and within trends to satisfy customer demands.","duration":"Jan 2008 Jul 2014 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jul 2014","start_date":"Jan 2008","subtitle":"Cole Hardware","title":"Buyer"},{"description":"Analyze and identify the needs for and follow through on inventory introduction, replenishment and close-out buying. Collaborate closely with vendors, trucking companies, warehouse personnel to coordinate cost effective ways to expedite merchandise movement. Generated and processed purchase orders.","duration":"Feb 2006 Jan 2008 2 years","duration_short":"2 years","end_date":"Jan 2008","start_date":"Feb 2006","subtitle":"Cole Hardware","title":"Purchasing Agent/Inventory Analyst"}],"url":"https://www.linkedin.com/company/cole-hardware"},{"company":"San Francisco Coffee Company","company_id":null,"location":"San Francisco","positions":[{"description":"-Successfully managed accounts payable and accounts receivable, as well as customer relations. -Co-lead the launch and development of the company\'s online selling portal for San Francisco Coffee Company (http://www.sfcoffeecompany.com/)-Developed and implemented new pre-printed coffee bags with pre-stamped logo and weight; thus improving the overall look of our product and improving overall packaging efficiency.-Created and designed marketing mailers, brochures, and bi-monthly newsletter to enable sales growth.-Updated and implemented computer bases accounting software and manage the Company\'s expenses and payroll.","duration":"Jun 2000 Feb 2006 5 years 9 months","duration_short":"5 years 9 months","end_date":"Feb 2006","start_date":"Jun 2000","subtitle":"San Francisco Coffee Company","title":"Operations & Accounting Assistant"}],"url":""}]', '["Jeanine Cowan “I am happy to have this opportunity to recommend Irma Fernandez. Irma worked with me as an employer partner for the JobsNow program with the City and County of San Francisco. during this time I found her to be reliable, open, and possesses good follow-up. During the two years that we worked together, we were able to place several people from our organization into Cole Hardware. What made this possible was the clear communication from Ms. Fernandez on what her organization needed in candidate referrals. I would gladly partner with Irma in the future.”"]'] User: ['Diane Couchee', 'Providing meticulous service. Creating exquisite features to define your lifestyle.Specialties: Design and Architecture', 'DRILLER CUSTOM HOMES', 'Driller Custom Homes', '[{"company":"Driller Custom Homes","company_id":"driller-custom-homes","industry":"Construction","location":"Gold Canyon, Arizona","positions":[{"description":"","duration":"Jan 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Jan 2004","subtitle":"Driller Custom Homes","title":"President"}],"url":"https://www.linkedin.com/company/driller-custom-homes"},{"company":"Driller Custom Homes, Inc.","company_id":null,"location":null,"positions":[{"description":"Quality and distinctive luxury homes. Meticulous service that will make a lasting impression. Defining your lifestyle in Modern, Traditional, Tuscan and Mediterranean design.","duration":"Jan 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Jan 2004","subtitle":"Driller Custom Homes, Inc.","title":"President"},{"description":"","duration":"Jan 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Jan 2004","subtitle":"DRILLER CUSTOM HOMES, INC.","title":"PRESIDENT"}],"url":""},{"company":"DPR REALTY LLC","company_id":null,"location":"Gold Canyon","positions":[{"description":"I have focused on the housing and real estate market for many years in the Valley of the Sun. As President of my own corporation building luxury custom homes, I interface with a variety of professionals. My past experience in generating sales, profits and customer satisfaction is established.As a certified Green professional I am uniquely qualified to provide real Green knowledge. Attaining a greener lifestyle doesn’t have to be expensive or time-consuming. Some minor lifestyle adjustments can cut expenses and make a positive impact on your healthand quality of life.As a Real Estate Negotiation Expert, I am dedicated to resolving any challenge in the real estate market; including successful closings of short sales, REO’s, seller/owner financing, property management and investor contracts.Effective communication, professionalism and high integrity for all my clients and colleges is my priority.","duration":"Oct 2005 - Present 16 years 1 month","duration_short":"16 years 1 month","end_date":"Present","start_date":"Oct 2005","subtitle":"DPR REALTY LLC","title":"Sales Agent"}],"url":""},{"company":"Norwegian Cruise Line","company_id":"norwegian-cruise-line-holdings","location":null,"positions":[{"description":"","duration":"2013 2019 6 years","duration_short":"6 years","end_date":"2019","start_date":"2013","subtitle":"Norwegian Cruise Line","title":"Vacation Planner"},{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Norwegian Cruise Line","title":"Vacation Planner"}],"url":"https://www.linkedin.com/company/norwegian-cruise-line-holdings"},{"company":"AZ Professional Realty","company_id":"az-professional-realty","location":"","positions":[{"description":"Diane Couchée has focused on the housing and real estate market for the past six years. As President of her own corporation building luxury custom homes, Diane has interfaced with a variety of professionals. Her past experience in generating sales, profits and customer satisfaction is established. Diane is dedicated to resolving the challenges in these times of market upheaval. She has had successful closings in the gamut of transactions including; short sales, REO’s, seller/owner financing, property management and investor contracts.Effective communication, professionalism and high integrity creates a lasting impression of Diane for all her clients and colleges. “Experience the 360° of Real Estate”.Dianek13@cox.netwww.azprofessionalrealty.com www.luxuryphoenixhomes.netwww.facebook.com/diane.coucheehttp://www.linkedin.com/pub/diane-couchee/12/835/979","duration":"Jan 2011 Sep 2011 9 months","duration_short":"9 months","end_date":"Sep 2011","start_date":"Jan 2011","subtitle":"AZ Professional Realty","title":"Sales Agent"}],"url":"https://www.linkedin.com/company/az-professional-realty"},{"company":"DPR Realty, LLC","company_id":null,"location":"","positions":[{"description":"Luxury Real Estate Agent Luxury Real Estate Agent","duration":"Oct 2005 Jan 2011 5 years 4 months","duration_short":"5 years 4 months","end_date":"Jan 2011","start_date":"Oct 2005","subtitle":"DPR Realty, LLC","title":"Agent"}],"url":""},{"company":"Southern Living at Home","company_id":null,"location":"","positions":[{"description":"Interior Design and Consulting. Interior Design and Consulting.","duration":"Aug 2001 Apr 2004 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2004","start_date":"Aug 2001","subtitle":"Southern Living at Home","title":"Design Consultant"}],"url":""},{"company":"America West Airlines","company_id":"america-west-airlines","location":"","positions":[{"description":"","duration":"Sep 1986 Sep 1996 10 years 1 month","duration_short":"10 years 1 month","end_date":"Sep 1996","start_date":"Sep 1986","subtitle":"America West Airlines","title":"Flight Attendant"}],"url":"https://www.linkedin.com/company/america-west-airlines"}]', '["Debra Savittieri “Diane is very knowledgeable about home construction as well as Selling properties. Her background in both is a benefit to anyone with questions regarding Real Estate. I found her to be very professional and helpful in our cross sale. I always look forward to working with her and her company again soon.”","Sherri Thomas “Diane is a dynamo!! She\'s super-smart, resourceful and has the highest of integrity! I\'ve known Diane for many of her 30+ years in Phoenix and am proud to call her a true professional and personal friend. She\'s fun to work with, has high energy and a positive attitude, and is always current in trends regarding the ever-changing Arizona real estate market. I highly recommend Diane as a real estate professional!”"]']### Assistant: The agent's job is to manage all aspects of recruiting, staffing, and performance management. Today, the agent is reaching out to the user because they need assistance in hiring construction professionals for a luxury home project.
### Human: Agent: ['Matita Charlton, CCRC', "Strong, dynamic, Certified Teacher. Hard-working, innovate, dedicated educator. Passionate about preparing students for STAAR testing; I have worked with whole-classes, small groups, and re-testers to prepare them for the STAAR. Worked at NEISD as a SCE-ED tutor for the STAAR. Multiple certifications in Education and Medical Research. TEA Teacher Certifications in: (1) Core Subjects Grades 4-8 (Science, Reading, Math, English, Social Studies) (2) Special Education grades EC-12 (3) Music Grades EC - 12. Passionate coach for vocalists competing in T.M.E.A. (Texas Music Educator's Association) competitions. As an Educator, I am dedicated to my students and honing my craft through daily self-reflection and analysis. I rapidly build rapport with students of all ages and their parents, thus motivating students to succeed and even exceed their own expectations! UNIQUE ACCOMPLISHMENT: *Strong in Math and Sciences - as a Long-Term Substitute, improved two Elementary classroom's passing rates in two subjects. As an example: when I started teaching one of the courses, only 70% of the students were passing for the year. Within about 2 months, 86% of the students passed the fifth grade course for the academic year, with the other 3 sections following suit. By working hard with these students, quickly building rapport with students and their parents, and going the extra mile to re-teach concepts from before I was hired, students succeeded, with many of them exceeding their own expectations! Previous career in Clinical Research: Certified in 2019 as a CCRC Certified Clinical Research Coordinator, ACRP (Association of Clinical Research Professionals) and maintain this certification annually with CEU's in medicine, pharmaceuticals, and mental health issues. Former Valedictorian of Taft High School class of over 500 Seniors. Passionate Life-Long Learner: Always seeking new opportunities for continuing education both in medical sciences and educational psychology.", 'Certified Teacher: Music, Core Subjects Grades 4-8, and Special Education', 'Texas Connections Academy At Houston', '[{"company":"Texas Connections Academy At Houston","company_id":"texas-connections-academy-at-houston","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Texas Connections Academy At Houston","title":"History Teacher"}],"url":"https://www.linkedin.com/company/texas-connections-academy-at-houston"},{"company":"Univ of TX Health Science Ctr","company_id":null,"location":"","positions":[{"description":"Worked with Kathleen Stevens, EdD, at the Academic Center for Evidence-Based Practice. Worked with Kathleen Stevens, EdD, at the Academic Center for Evidence-Based Practice.","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Univ of TX Health Science Ctr","title":"Research Assistant"}],"url":""},{"company":"University of Texas at San Antonio","company_id":null,"location":"","positions":[{"description":"Bachelors Degree in Psychology, minor in Music. Magna cum Laude. Bachelors Degree in Psychology, minor in Music. Magna cum Laude.","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"University of Texas at San Antonio","title":"student"}],"url":""}]', '["Steve Pokorny “Matita has a great gift for teaching children piano. She worked with our daughters for a time and it set them up for desiring to learn more about the power of music. Matita will serve your family well with her musical knowledge.”","Bill Kreiger “Matita was a student of mine for several years in theological studies. She was dependable, hard working, and loyal to convictions. I know of no reason why any organization would not benefit from her employment.”"]'] User: ['Jackie Checho', 'Specialties: Fluent in English and Spanish', 'Sr. Media Manager, Heineken', 'The HEINEKEN Company', '[{"company":"The HEINEKEN Company","company_id":"heineken","industry":"Food and Beverage Services","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The HEINEKEN Company","title":"Senior Media Manager"},{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The HEINEKEN Company","title":"Senior Media Manager"}],"url":"https://www.linkedin.com/company/heineken"},{"company":"dentsu luxe","company_id":null,"location":"NYC","positions":[{"description":"Client: LVMH - Hennessy Client: LVMH - Hennessy","duration":"Jan 2019 Aug 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2021","start_date":"Jan 2019","subtitle":"dentsu luxe","title":"Director, Planning"}],"url":""},{"company":"Carat","company_id":"carat","location":null,"positions":[{"description":"Clients: Mondelez, P&G","duration":"Nov 2015 Nov 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2018","start_date":"Nov 2015","subtitle":"Carat","title":"Associate Director, Communication Planning"},{"description":"Global Mastercard, Diageo","duration":"Nov 2013 Nov 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2015","start_date":"Nov 2013","subtitle":"Carat","title":"Supervisor, Communications Planning"},{"description":"Client: Diageo vodka, wine, and liqueur brands","duration":"Feb 2013 Nov 2013 10 months","duration_short":"10 months","end_date":"Nov 2013","start_date":"Feb 2013","subtitle":"Carat","title":"Communications Planner"}],"url":"https://www.linkedin.com/company/carat"},{"company":"Havas Media","company_id":"havas-media","location":"","positions":[{"description":"Clients: McDonald\'s, Autozone, Fox Deportes, Transitions Optical, Choice Hotels Clients: McDonald\'s, Autozone, Fox Deportes, Transitions Optical, Choice Hotels","duration":"Jan 2012 Feb 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2013","start_date":"Jan 2012","subtitle":"Havas Media","title":"Media Planner"}],"url":"https://www.linkedin.com/company/havas-media"},{"company":"Casanova Pendrill","company_id":"casanova-mccann","location":"","positions":[{"description":"Client: Nestle: Coffee-mate, Juicy Juice, Nescafe, Nido, Aguas Frescas, Maggi, La Lechera, Abuelita Client: Nestle: Coffee-mate, Juicy Juice, Nescafe, Nido, Aguas Frescas, Maggi, La Lechera, Abuelita","duration":"Sep 2010 Jan 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2012","start_date":"Sep 2010","subtitle":"Casanova Pendrill","title":"Jr. Media Planner"}],"url":"https://www.linkedin.com/company/casanova-mccann"},{"company":"Tribune Broadcasting","company_id":"tribune-broadcasting","location":"","positions":[{"description":"","duration":"May 2007 Aug 2007 4 months","duration_short":"4 months","end_date":"Aug 2007","start_date":"May 2007","subtitle":"Tribune Broadcasting","title":"Marketing & Research Intern"}],"url":"https://www.linkedin.com/company/tribune-broadcasting"}]', '["Ian Britt “After working with Jackie for only a week, I noticed that there was something special about her. After working with her for several months I knew that she\'d be a great asset to any team she joined. She worked extremely hard to make sure that her projects were completed on a timely basis - but more than that, she cared about her clients\' needs and fought to help them every step of the way, sometimes at the expense of her taking on significantly more work than was necessary. When she called in sick, she LITERALLY CALLED IN. We\'d get calls every couple of hours with her on the other end making sure her projects were moving forward in her absence. Jackie was a great worked and a great presence in the office. It\'s just not the same without her...”","Liz St. John “Jackie made a significant contribution to the account management department, and I can\'t speak highly enough of her commitment, hard work and thoroughness. Jackie always goes the extra mile to ensure that campaigns were coordinated completely between client and agency, and I had no hesitation in encouraging her to work directly with the client when the need arose. She is professional, articulate, innovative and completely reliable. A real pleasure to work with.”"]']### Assistant: The agent's job is to provide educational support and prepare students for STAAR testing, and today the user is reaching out to the agent because they need assistance in developing a comprehensive media plan for a new educational campaign.
### Human: Agent: ['John Hanle', "In the past I've written copy for the #1 news organization in New England and one of the top employment websites in the world. Today, I'd love to tell your story. Let's chat about your next project. Email me at jhanle11@gmail.com. Specialties: user experience (UX), advertising, content strategy, social media, advertising copywriting, brand management, interactive, concept development, copywriting, creative direction, direct mail, editing, marketing, marketing collateral, newspaper, presentation skills, press releases, radio, research, sales, television, video, email, landing pages, sports marketing, brainstorming, blogging, ghostwriting, content marketing, scriptwriting, JIRA", 'Freelance Senior Copywriter', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Boston, MA","positions":[{"description":"Clients:~ Environmental Defense Fund (EDF)~ MassMutual~ VitalSource Technologies~ The Boston Globe~ CommCreative~ Coursera~ Best Doctors~ Society of Grownups~ Year Up Clients:~ Environmental Defense Fund (EDF)~ MassMutual~ VitalSource Technologies~ The Boston Globe~ CommCreative~ Coursera~ Best Doctors~ Society of Grownups~ Year Up","duration":"Jan 2013 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Freelance","title":"Senior Copywriter/UX Writer"}],"url":""},{"company":"Monster","company_id":"monster","location":"","positions":[{"description":"• Created B2B and B2C copy for global audience, including user interface copy, web ads, landing pages, emails, videos, online help content, and product marketing pages • Worked with interaction designers, visual designers, researchers, and product managers to create site pages and improve user experience • Integrated keywords and phrases into ad copy for search engine optimization (SEO) • Tested copy for accuracy in quality assurance (QA) environment • Developed copy style guide to ensure a consistent tone across website","duration":"Jan 2010 Dec 2012 3 years","duration_short":"3 years","end_date":"Dec 2012","start_date":"Jan 2010","subtitle":"Monster","title":"Senior UX Writer"}],"url":"https://www.linkedin.com/company/monster"},{"company":"Boston Globe Media","company_id":"the-boston-globe","location":null,"positions":[{"description":"• Wrote, edited and proofread copy for all media, including print, online, radio, TV, point of purchase and direct mail • Reviewed and provided strategic input on creative briefs • Led brainstorm sessions with designers • Presented concepts to in-house clients and senior management • Oversaw creative direction of radio and TV commercials • Advised in-house clients on media strategy • Wrote “Hometown Headlines” video segment played at Fenway Park, Gillette Stadium and Boston Garden","duration":"Jun 2007 Jan 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2010","start_date":"Jun 2007","subtitle":"Boston Globe Media","title":"Senior Print & Digital Copywriter"},{"description":"• Created B2B and B2C print and online ad copy • Presented concepts to all levels of management • Collaborated with in-house clients on copy edits and feedback • Wrote Boston Globe live reads for Bruins and Red Sox telecasts on NESN","duration":"Jan 2005 May 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2007","start_date":"Jan 2005","subtitle":"The Boston Globe","title":"Copywriter"},{"description":"• Created and managed Boston Globe sports marketing events, including All-Scholastics program, minor league baseball promotions, Ski and Snowboard Expo • Developed promotional ads and marketing collateral to support sports marketing sales division • Wrote press releases for events","duration":"Jan 2000 Dec 2004 5 years","duration_short":"5 years","end_date":"Dec 2004","start_date":"Jan 2000","subtitle":"The Boston Globe","title":"Sports Marketing Associate/Copywriter"}],"url":"https://www.linkedin.com/company/the-boston-globe"}]', '["LinkedIn User “In 2017, John was recommended to me by a colleague when I needed a copyeditor for a large project. Since then I’ve relied on him to act as copyeditor, content strategist, and UX copywriter for many MassMutual projects. In short: I couldn’t be happier with his performance in all three roles. John’s ability to produce copy in the voice of our brand -- in very quick turnaround times --has been invaluable. He’s really made a difference in our department and I highly recommend him. ”","Lorie Reilly “John Hanle has a gift for writing clear and concise verbiage for software user interfaces. He has succeeded in taking many complex user experiences in our application and improving them with simple and direct instructions to users. Our user experience is greatly improved as a result of John\'s ability to clear out the clutter and find exactly the words needed to guide user interactions.”"]'] User: ['Timothy Macrina', 'Full stack web developer. Specialties: Experience with financial systems.', 'Manager Software Development at defi SOLUTIONS', 'defi SOLUTIONS', '[{"company":"defi SOLUTIONS","company_id":"defi-solutions-inc","industry":"Financial Services","location":"King of Prussia, Pennsylvania, United States","positions":[{"description":"","duration":"Mar 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Mar 2020","subtitle":"defi SOLUTIONS","title":"Manager Software Development"}],"url":"https://www.linkedin.com/company/defi-solutions-inc"}]', '["Jim Singer “I have had the pleasure to work with Tim on several occasions over the last few years. He has impressed me greatly with his technical knowledge and expertise as well as his industrious work ethic. While his role on our projects has been technical in nature, he has always been eager to learn the business reasons behind project requirements. He is the knid of team member who can always be counted on to get the job done right the first time and he is always very willing to provide tehcnical guidance and education. I highly recommend Tim for any IT position for which he is considered. He will be a highly valued asset for any company lucky enough to hire him.”","Robert Price “Tim is an excellent technical resource. He is a dedicated developer, quality conscious, delivers on time and his ethic is such that he will go the extra mile to be sure commitments are met. Tim can also be counted on to mentor less knowledgeable resources and ensure they meet established commitments. I highly recommend Tim.”"]']### Assistant: The agent's job is to provide copywriting and user experience services, and today, the agent is reaching out to the user because they need assistance in improving the clarity and conciseness of the verbiage for the user interfaces in their financial systems.
### Human: Agent: ['Jeff Daniels, PhD', 'I am a program director at Lockheed Martin, principally engaged in the research, design, development, manufacture, integration and sustainment of advanced technology systems, products and services.Welcome research, partnerships, engagement on topics such as strategy, digital transformation, cybersecurity, cloud computing, DevOps, and IIoT. Glad to be a part of it!', 'Director @lockheedmartin | Professor @UMDGlobalCampus | Board Member | Engineering | Manufacturing | Automation | Intelligent Factory | 1st Cloud + Cyber Dissertation | #industrial #cloud #iot #AI #AIEthics #digital', 'Lockheed Martin', '[{"company":"Lockheed Martin","company_id":"lockheed-martin","industry":"Defense and Space Manufacturing","location":null,"positions":[{"description":"","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Lockheed Martin","title":"Director"},{"description":"","duration":"Jun 1997 - Present 24 years 4 months","duration_short":"24 years 4 months","end_date":"Present","start_date":"Jun 1997","subtitle":"Lockheed Martin","title":"Senior Manager, Aeronautics, C|CISO"}],"url":"https://www.linkedin.com/company/lockheed-martin"},{"company":"The British Blockchain Association","company_id":"britishblockchain","location":"","positions":[{"description":"","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"The British Blockchain Association","title":"Editor"}],"url":"https://www.linkedin.com/company/britishblockchain"},{"company":"University of Maryland University College","company_id":"university-of-maryland-global-campus","location":"Aldephi, MD","positions":[{"description":"","duration":"Apr 2011 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Apr 2011","subtitle":"University of Maryland University College","title":"Professor"}],"url":"https://www.linkedin.com/company/university-of-maryland-global-campus"},{"company":"University of Central Florida - College of Engineering & Computer Science","company_id":"ucfcecs","location":"Orlando, Florida","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Feb 2017","subtitle":"University of Central Florida - College of Engineering & Computer Science","title":"Board of Directors"}],"url":"https://www.linkedin.com/company/ucfcecs"},{"company":"TechAmerica","company_id":"techamerica","location":"","positions":[{"description":"","duration":"Sep 2011 2017 6 years","duration_short":"6 years","end_date":"2017","start_date":"Sep 2011","subtitle":"TechAmerica","title":"Board of Directors, Texas"}],"url":"https://www.linkedin.com/company/techamerica"},{"company":"Florida Southern College","company_id":"florida-southern-college","location":"","positions":[{"description":"","duration":"Sep 2001 Sep 2005 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2005","start_date":"Sep 2001","subtitle":"Florida Southern College","title":"Instructor, Management Information Systems"}],"url":"https://www.linkedin.com/company/florida-southern-college"},{"company":"University of Central Florida","company_id":"university-of-central-florida","location":"","positions":[{"description":"","duration":"Nov 1999 Nov 2001 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2001","start_date":"Nov 1999","subtitle":"University of Central Florida","title":"Instructor, Management Information Systems"}],"url":"https://www.linkedin.com/company/university-of-central-florida"}]', '["Christopher J. Garcia, MBA “I had the privilege of working with Jeff as Lockheed Martin’s Corporate Director for Lockheed Martin’s Intelligent Factory development and deployment initiative. Jeff demonstrated strong team leadership and personal motivation and demonstrated unique and important keen intrapreneurial skills required for this important corporate wide digital transformation initiative.”","Justin McFarland “Jeff has an amazing ability to quickly grasp new environments and complex problems. His educational background as well as his on-the-job experience make him uniquely capable of producing quality work and excellent solutions.”"]'] User: ['E. Stuart H.', 'Experience in numerous computing-related fields including programming, web design, database management, systems design and administration, security, authentication and authorization, and e-commerce. Specialties: Programming, systems, database, security, authNZ', 'Senior Cloud Platform Engineer at The Ohio State University', 'The Ohio State University', '[{"company":"The Ohio State University","company_id":"the-ohio-state-university","industry":"Higher Education","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"The Ohio State University","title":"Senior Cloud Platform Engineer"}],"url":"https://www.linkedin.com/company/the-ohio-state-university"}]', '["Tom Sanville “Stuart demonstrated strong work ethic, flexibility, and creativity in his work at OhioLINK. When presented with a problem or challenge Stuart added value in proposing and executing solutions. He is a colleague on whom I have relied and he has performed successfully.”","Anita Cook “Stuart reported to an assistant director that reported to me. Stuart is intelligent and talented and did a great job for OhioLINK. He managed access to our many resources and designed tools to make the job more efficient and effective. I highly recommend Stuart in whatever he chooses to do. He has excellent technical and management skills and a good head on his shoulders.”"]']### Assistant: The agent's job is to engage in research, design, development, and integration of advanced technology systems, products, and services, and today, the agent is reaching out to the user to discuss a potential collaboration on cloud computing and security solutions.
### Human: Agent: ['Peter Chalem', 'I help companies grow to the next level by building cultures, operational processes, and strategies that survive the times. I never thought that majoring in computer science would lead to where I am today as a business executive with international experience and over 20 years of success in helping companies grow. I guess that education combined with high energy, optimism, and passion go a long way. That passion and drive just out of college helped me get a great start when a friend and I created a software development company. Within a year and a half, we were acquired by a bigger company that wanted to develop a complete ERP solution for the automotive industry. We helped them build and accomplish their goal before moving on. Much of my entrepreneurial spirit was fed during this time. As a founder of a start-up that was then acquired, I learned many valuable lessons that make me the leader I am today. During the.COM era, I moved to the United States and helped build an e-commerce website that was way ahead of its time (similar to an Amazon for LATAM), and although a great idea, it was too early for the market to embrace it. Many lessons came from that project that I still apply today. I later accepted the Co-Chief Executive Officer/Operations & Technology Officer role for Artnexus.com, where I led a massive project that was extremely successful and continues to grow today. I returned full-time to Colombia in 2002 when I was recruited by a small consulting company that at the time had eight employees and revenue of $500,000/year. I started as the consultancy director and escalated as partner and VP managing the complete Latin American operation. In 2009, I led the 2009 acquisition by AlfaPeople and relocated back to Miami to expand the USA based operations. Today, I am incredibly proud of the many accomplishments and the legacy at a company that today holds operations in 7 countries, sells more than $20 million/year, and employs more than 350 people across the region. Besides the professional accomplishments and excellent knowledge acquired in different companies, industries, and countries, I would say that my most significant achievements are all the friendships and relationships I´ve built during these years. I enjoy building teams and creating a culture of productivity and success. I keep in touch with many professionals that I´ve had the opportunity and pleasure of coaching, mentoring, and developing. Open to connecting and exploring new opportunities! ✉ peterc@gmail.com', 'VP, North America Services at Avtex Solutions, LLC', 'Avtex Solutions', '[{"company":"Avtex Solutions","company_id":"avtex-solutions","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Avtex Solutions","title":"VP, North America Services"},{"description":"Responsible for incubating, growing and leading the Avtex Commerce and F&O practice. Lead the team in expanding Microsoft Dynamics solutions, to include Retail and Commerce, helping customers transform retail by delivering digital, unified, personalized, and seamless shopping experiences.","duration":"Feb 2021 Jul 2021 6 months","duration_short":"6 months","end_date":"Jul 2021","start_date":"Feb 2021","subtitle":"Avtex Solutions, LLC","title":"F&O and Commerce Director"}],"url":"https://www.linkedin.com/company/avtex-solutions"},{"company":"DXC Technology","company_id":"dxctechnology","location":null,"positions":[{"description":"In this role, I was promoted to lead a team of 250 overseeing $100 million in revenue from North America.","duration":"Aug 2020 Feb 2021 7 months","duration_short":"7 months","end_date":"Feb 2021","start_date":"Aug 2020","subtitle":"DXC Technology","title":"Delivery Manager Dynamics North America"},{"description":"Led a team of 70 and a $35 million in annual sales for this leading independent end to end IT services company. Recruited initially as the Retail Industry Delivery Manager, leading a team of 40 managing the delivery organization for all enterprise customers in the North American Region. Promoted within six months as GM to oversee the retail operations, revamping the operations as a priority, developing a business plan to define processes, establishing procedures, and growing and training the team while ensuring all projects were delivered on-time within budget. ● Identified deficiencies of internal systems, planned and implemented processes that resulted in 95% on-time and on-budget delivery of all projects. ● Increased customer satisfaction by implementing customer focus groups to receive feedback and identify deficiencies resulting in a 25% increase in customer satisfaction in the retail industry enterprise customers. ● Decreased cost of services and operating costs by improving internal processes and project execution, resulting in a profit increase of approximately $8 million ● Improved employee satisfaction and retention by working with the human resources area on culture creation and increasing benefits for all team members.","duration":"Dec 2018 Aug 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2020","start_date":"Dec 2018","subtitle":"DXC Technology","title":"Retail Industry General Manager"}],"url":"https://www.linkedin.com/company/dxctechnology"},{"company":"AlfaPeople LATAM","company_id":"alfapeople","location":null,"positions":[{"description":"Relocated to the United States to expand the USA based operations focusing on Sales and Marketing with a dual role as the VP of LATAM. Hired a team of high performers, increasing the team from 25 to 45 people, and developing the region’s marketing plan.● Doubled the revenue from $2 million to $10 million and tripled the company profits from $100,000 to $1.5 million within this time frame.● Led the sales process of more than $40 million in new business.● Selected as the 2017 Retail Partner of the Year for North America.","duration":"Feb 2016 Jul 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2018","start_date":"Feb 2016","subtitle":"AlfaPeople LATAM","title":"Vice President LATAM and VP Sales & Marketing USA"},{"description":"Promoted into this role when Columbus IT LATAM operations were acquired in 2009 by European based AlfaPeople, one of the biggest Microsoft Dynamics partners in the world, specializing in the implementation of ERP and CRM solutions. Remained on the Board of Directors and as a partner. ● Opened and grew operations in seven (7) additional Latin American countries (Mexico, Costa Rica, Guatemala, Ecuador, Brazil, and Chile).● Increased sales in the region from $4 million in 2009 to $20 million by 2018.● Expanded the business operations growing the team to over 350 employees within the region.● Established AlfaPeople Latin America as the premier choice for regional/multi-national companies willing to deploy Dynamics products in the region.● Selected as Latin-American partner of the year by Microsoft for the Dynamics business line.● Elected to the Inner Circle Microsoft group as an elite partner in the world.","duration":"Jul 2009 Jul 2018 9 years 1 month","duration_short":"9 years 1 month","end_date":"Jul 2018","start_date":"Jul 2009","subtitle":"AlfaPeople","title":"Vice President Latin America, Partner"},{"description":"Became a partner with continued executive oversight as a Board member expanding the business strategy, business plan, and processes to grow Columbus IT Partner internationally to be the world’s biggest MBS partner. ● Increased company sales from $2 million in 2006 to $4 million in 2009.● Grew the company from 30 to 50 employees.● Expanded the operation to all 4 major cities in Colombia.● Created and defined the sales structure to support the company growth with a five-year business plan.● Led the delivery team and increased efficiency from 70% to 85%.● Named “Global Partner of the Year” for Microsoft Business Solutions.","duration":"Jul 2006 Jun 2009 3 years","duration_short":"3 years","end_date":"Jun 2009","start_date":"Jul 2006","subtitle":"AlfaPeople","title":"Country Manager Colombia, Partner"}],"url":"https://www.linkedin.com/company/alfapeople"},{"company":"ArtNexus","company_id":"artnexus","location":"Miami Metropolitan Area","positions":[{"description":"Executive oversight leading the day-to-day operations, overseeing all departments of the online group for the leading global magazine focused on Latin American art since 1979. ● Created and defined production department procedures to manage the website’s content, including collecting content, digitalization, and loading.● Defined the monetization strategies for the website’s virtual galleries, art and content sales, auction results, and store.● Led a team of eight developers in Colombia during the development, implementation, and support of the magazine’s website before becoming the CEO.","duration":"Oct 2000 Sep 2002 2 years","duration_short":"2 years","end_date":"Sep 2002","start_date":"Oct 2000","subtitle":"ArtNexus","title":"Co-Chief Executive Officer | Operations and Technology Officer"}],"url":"https://www.linkedin.com/company/artnexus"}]', '["Sheldon Bloom “I had the pleasure of reporting to Peter during most of my tenure at DXC. In addition to his foundational knowledge Peter has an inherent ability to gain the trust of all the people he works with. Personally, Peter has gained my respect as an honest team player that focuses equally on getting the very best out of his team while insisting on adequate work/life balance in this hectic industry. ”","Martin van de Pol “I had the pleasure of working with Peter close to two years at DXC Technology running the Microsoft Dynamics 365 practice. Peter is a great communicator and follows a pragmatic leadership approach that ensured consistent delivery of our engagements. With Peters experience and background he would be an amazing addition to any organization delivering high quality, complex and challenging implementations.”"]'] User: ['Philip Darby', 'I am a successful Senior Information Technology professional with more than 15 years of experience building strong IT related partnerships at all levels of the IT environment. I have and continue to assist fortune 500 companies, state agencies, and local clients define infrastructure, implement processes and deploy tools to manage related IT operations effectively. I maintain a pulse on industry trends by remaining current in research, continuing education, and attending trade shows.I have held various positions in the IT arena, from IT support to director of IT operations, which has afforded me countless opportunities to understand the needs/objectives of the client, to consistently meet service level requirements and to deliver high available, scalable network infrastructures.', 'Senior Information Technology Manager', 'Confidential Company', '[{"company":"Confidential Company","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Aug 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Aug 2016","subtitle":"Confidential Company","title":"Sr. IT Security Architect"}],"url":""},{"company":"Definition6","company_id":"definition-6","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Sep 2015 Jul 2016 11 months","duration_short":"11 months","end_date":"Jul 2016","start_date":"Sep 2015","subtitle":"Definition6","title":"Sr. Manager Infrastructure Operations"}],"url":"https://www.linkedin.com/company/definition-6"},{"company":"Cbeyond","company_id":"cbeyond","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Mar 2014 Mar 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2015","start_date":"Mar 2014","subtitle":"Cbeyond","title":"Complex Maintenance Center Manager"}],"url":"https://www.linkedin.com/company/cbeyond"},{"company":"Cousins Properties Incorporated","company_id":"cousins-properties","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2015 2015 less than a year","duration_short":"less than a year","end_date":"2015","start_date":"2015","subtitle":"Cousins Properties Incorporated","title":"Consultant"}],"url":"https://www.linkedin.com/company/cousins-properties"},{"company":"Panasonic Automotive Systems","company_id":"panasonic-automotive-systems","location":"Peachtree City, GA","positions":[{"description":"","duration":"Sep 2012 Nov 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2013","start_date":"Sep 2012","subtitle":"Panasonic Automotive Systems","title":"Consultant - Information Technology"}],"url":"https://www.linkedin.com/company/panasonic-automotive-systems"},{"company":"AT&T","company_id":"att","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Nov 2011 Jun 2012 8 months","duration_short":"8 months","end_date":"Jun 2012","start_date":"Nov 2011","subtitle":"AT&T","title":"Contractor - Information Technology"}],"url":"https://www.linkedin.com/company/att"},{"company":"Georgia Department of Community Health Division of Public Health","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Jul 2009 Nov 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2011","start_date":"Jul 2009","subtitle":"Georgia Department of Community Health Division of Public Health","title":"Director of Infrastructure and Support"}],"url":""},{"company":"Georgia Department of Human Resources","company_id":"georgia-department-of-human-resources","location":"Greater Atlanta Area","positions":[{"description":"Performs a series of technical vulnerability assessments and risk analysis, also conducted penetration testing with multiple security tools on large enterprise networks, communication systems, applications, operating systems, servers, Laptops / Desktops, and other IT related peripherals, devices or software. Maintains an understanding of current threats, exploits, vulnerabilities, vectors for exploitation\'s, perimeter and LAN defenses, countermeasures, OS hardening methods, expected/necessary services for the Windows, UNIX, and Cisco platforms.Provides assurance support for validating information security controls and monitors network information security performance and reliability to pro-actively identify potential problems.","duration":"Jul 2006 Jul 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2010","start_date":"Jul 2006","subtitle":"Georgia Department of Human Resources","title":"Sr. Information Security Analyst"}],"url":"https://www.linkedin.com/company/georgia-department-of-human-resources"},{"company":"Sprint Nextel","company_id":"sprint","location":null,"positions":[{"description":"Recommended and planned information technology on certain identified platforms to support meeting company objectives based on research and evaluation. Key role on specific implementation and execution of new/upgraded information systems via well-defined plans including testing and implementation procedures, deadlines, and accountability.Evaluated and implemented certain related procedures and equipment for maximum efficiency and cost containment.Provided reports on system performance as it related to specific platforms in regards to capacity planning which encompassed usage by end user environment which assisted in planning for future IT requirements and purchases.","duration":"Jan 2005 Jun 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2006","start_date":"Jan 2005","subtitle":"Sprint Nextel","title":"SME - TECH Support Engineer II"},{"description":"Possessing a high aptitude for analytical reasoning and problem solving, was brought onboard to assist a highly skilled very multi-functional team with the management and development of a nation-wide messaging platform in relation to mobile communications.Maintained working knowledge of developments in the area of systems and hardware technologies and made recommendations for incorporating these new developments into the future needs to support continued company growth.Ensured systems (i.e. servers, network component, load balancers and appliances, etc.) were maintained and secured utilizing industry best practices for optimal performance for internal and external customer base.","duration":"Oct 2003 Jan 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2005","start_date":"Oct 2003","subtitle":"Nextel","title":"SME - Sr. Support Engineer (Messaging Platform)"}],"url":"https://www.linkedin.com/company/sprint"},{"company":"Siemens Business Services","company_id":"siemens","location":null,"positions":[{"description":"Resolved issues or transferred to the appropriate personnel or staff members for prompt resolution of the Identified issue. This was achieved by ensuring that necessary, qualified personnel were provided for successful completion of assignments and or task.Reports and measurement of progress toward operational goals and agreements through defined review cycle which were developed by using a defined measure metrics related to the day to day operational success of the defined SLA.Coordinated the scheduling and work plan management based on the identified need and associated priority.","duration":"Mar 2002 Oct 2003 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2003","start_date":"Mar 2002","subtitle":"Siemens Business Services","title":"Manager / Sr. Lead Support Eng."},{"description":"Brought on to assist with the development and deployment of security methodologies for testing network and system performance, providing statistics and reports and use metrics analysis for the purpose of trending, forecasting, and managing the environment. Ensured that systems (i.e. Servers, network components and appliances, etc.) where maintained and secured utilizing industry best practices for optimal performance. Participated on the effectiveness of security solutions in question to include but was not limited to Firewalls, intrusion detection systems, patching and antivirus solutions at the systems level.","duration":"Mar 1999 Mar 2002 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2002","start_date":"Mar 1999","subtitle":"Siemens Energy And Automation","title":"Sr. Information Security Eng."}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Precision Response Corporation","company_id":"prc-llc","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Recruited to manage inbound / outbound network infrastructure for a 24 x 7 / 365 call center environment and oversee all IT functions of data center management. This included but was not limited to vendor relationships, technical support, local LAN hardware and software installation, upgrades (to also include PBX and dialing equipment), monitoring, remote management and management of staff.Challenged to improve productivity and reduce operational cost through improved uses of technology. Utilized methodologies and collaborated with department managers to analyze system workflows and implement network changes to better support quick agent changes.","duration":"Mar 1997 Aug 1998 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 1998","start_date":"Mar 1997","subtitle":"Precision Response Corporation","title":"Manager / Sr. Technology Eng."}],"url":"https://www.linkedin.com/company/prc-llc"},{"company":"Price Waterhouse LLC","company_id":"pwc","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Brought on to contribute and provide the local environment an integrated and strategic (forward looking) view of IT-based projects and services and relevance to support business need which translated to positive ROI.Provided information, guidance to support sound IT project portfolio and resource decision making assuring human and capital resources were available and utilized efficiently to realize business and project objectives.Working with senior management, established reporting mechanisms, tools, and metrics to identify, anticipate, and correct project problems and enforce project compliance as it related to a major move, hardware replacement and OS upgrades while furthering the adoption and effective use of program and project management disciplines and tools which provided senior management the ability to effectively report on project status, issues, performance, and impact to organization, and costs/benefits where realized.","duration":"Mar 1993 May 1997 4 years 3 months","duration_short":"4 years 3 months","end_date":"May 1997","start_date":"Mar 1993","subtitle":"Price Waterhouse LLC","title":"Sr. Systems Engineer"}],"url":"https://www.linkedin.com/company/pwc"}]', '["“I had the pleasure to work with Philip for several years. I know him personally and professionally to be an individual of strong integrity and character. His high level of professionalism, leadership, communication, and presentation skills are a rare find in someone with his equally extensive and high quality security and technical knowledge. I would wholeheartedly endorse Philip to anyone considering engaging him in any professional role.”","“Philip is one of the best managers I\'ve ever had the pleasure to work with. He knows technology inside and out and manages people with dignity and respect. He is quick to listen and offers assistance when need to resolve technical issues, inter-personnel issues, and customer issues to the satisfaction of all concerned. I would consider it an honor to work with him again in the future.”"]']### Assistant: The agent's job is to provide IT consulting services. Today, the agent is reaching out to the user because they need to discuss potential infrastructure improvements and implement effective IT operations management tools for their company.
### Human: Agent: ['Patti Hynds', "My goal is to help IT business owners focus on business so they don't have to worry about the small stuff.", 'Virtual Bookkeeper specializing in the I.T. Computer Support Industry.', 'Remote Bookkeeping Services', '[{"company":"Remote Bookkeeping Services","company_id":null,"location":"Ocala, Florida Area","positions":[{"description":"Working remotely, my goal is to help small business owners in the IT Industry focus on business. Tired of doing your own IT Billing? I work for multiple IT providers performing Connectwise and Autotask billing and other administrative tasks so the focus can remain on business. If you are doing your own books and can\'t seem to find the time to focus on your business I can help, taking care of everything from data entry to reconciliation. I have over 15 years experience. As a former business owner, I know how important it is to have your records in order and up to date. I have a solid background in administrative duties with a strong emphasis on detail. Extensive knowledge in: QuickBooks ~AutoTask ~ConnectWise ~Freshbooks ~Bill.com as well as Microsoft Office products.","duration":"Dec 2000 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"Dec 2000","subtitle":"Remote Bookkeeping Services","title":"Owner"}],"url":""}]', '["Dan Buhler “Patti was a great help in assisting us with our bookkeeping needs. As someone who is well experienced in both ConnectWise and QuickBooks she is a perfect addition to any IT company that wants to outsource their book-keeping. She never needed reminding of what needed to be done and always followed-up. Thanks Patti!”","Sandra L. Tyree “Patti puts on great events that are fun for the entire family. Patti is easy to be around, fun and cares about everyone. It is a pleasure to know her, and she is excellent at every thing she does.”"]'] User: ['Janet Parker', 'My experience, training, and education includes over 35 years in service-oriented work. My goal is to "come alongside and help" business owners to achieve their goals and dreams by providing professional bookkeeping services. As a ProAdvisor in Quickbooks Online, I welcome the opportunity to do my part to enhance your success. With virtual bookkeeping services, I am able to assist you from any location. I am currently working with clients in the Real Estate Industry, and welcome an opportunity to serve business owners with a service-oriented business. Let me know how I can assist you!', 'Bookkeeping Professional Services at Parakaleo, Inc', 'Parakaleo, Inc', '[{"company":"Parakaleo, Inc","company_id":null,"location":"Houston, Texas","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Parakaleo, Inc","title":"Bookkeeping Professional Services"}],"url":""},{"company":"Encounter Missions International","company_id":null,"location":"","positions":[{"description":"Provide pastoral care, listening, counsel, and support to missionaries in Taiwan, South Africa and Australia via Skype conference calls. Coordinate with a Intercessor who organizes prayer teams to provide monthy support as well. Provides teachings relevant to the ministry and work in the churches.","duration":"2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2010","subtitle":"Encounter Missions International","title":"Pastor to Missionaries"}],"url":""},{"company":"Janet Parker Ministries","company_id":null,"location":"","positions":[{"description":"* Preaching and Teaching relevant to every aspect of life from the Word of God. * Available to minister in the local church or organization on topics that will encourage and empower individuals and teams to become all that God wants them to be. * Conference speaker* Author of Devotional book * Author of an inspirational Children\'s book, Faith Rocks* Writes \\"Life Stories\\" for Funerals* Intercessor for Missionaries* Faculty member of online Bible School, The ACTS Institute* Pastoral Care for the sick* Conducts Weddings and Funerals","duration":"Mar 2007 - Present 14 years 5 months","duration_short":"14 years 5 months","end_date":"Present","start_date":"Mar 2007","subtitle":"Janet Parker Ministries","title":"Bible Teacher and Preacher"}],"url":""},{"company":"Grace Assembly","company_id":null,"location":"","positions":[{"description":"Teaching, Preaching, Facilitating small group, Musician on Praise Team, Administration/Organization","duration":"Apr 2011 Jul 2011 4 months","duration_short":"4 months","end_date":"Jul 2011","start_date":"Apr 2011","subtitle":"Grace Assembly","title":"Associate Pastor"}],"url":""},{"company":"Maranatha Fellowship House of Glory","company_id":null,"location":"","positions":[{"description":"A new church was founded on the cell group church concept. Along with cell groups, the church developed a strong stewardship and leadership emphasis. House of Glory was known for its \\"Praise and Worship,\\" and its support of missions. We maintained a strong relationship with EMI (Encounter Missions International). We also became a satellite bible school campus with Encounter Missions International. Over the course of 15 years, the church reached thousands of people for Christ, making a huge difference in people\'s lives, providing a strong foundation to live the Christian life.","duration":"Jun 1992 Feb 2007 14 years 9 months","duration_short":"14 years 9 months","end_date":"Feb 2007","start_date":"Jun 1992","subtitle":"Maranatha Fellowship House of Glory","title":"Founding/Senior Pastor"}],"url":""},{"company":"Contract Physical Therapist","company_id":null,"location":"","positions":[{"description":"I worked in a variety of fields for many different hospitals, outpatient clinics, and private practice organizations, as well as Home Health agencies. My love and passion and greatest success came through treating back problems, stroke victims, and burn patients. It was a career with great rewards and many blessings. It prepared me for my future in ministry.","duration":"Sep 1974 Apr 1993 18 years 8 months","duration_short":"18 years 8 months","end_date":"Apr 1993","start_date":"Sep 1974","subtitle":"Contract Physical Therapist","title":"Sports Medicine, Rehabilitation, Burns, Home Health"}],"url":""}]', '["“Pastor Janet is and has always been a excellent bible teacher. She has both a heart for shepherding and a mind for discerning the Word of God. She is simply God\'s servant is all that she says and does.”","“Janet is a strong anointed woman of God! I highly recommend her for ministry. Dr. Jeremy Lopez www.identitynetwork.net”"]']### Assistant: The agent's job is to provide virtual bookkeeping services for IT business owners, and today the user is reaching out to the agent because they need assistance with professional bookkeeping services for their service-oriented business.
### Human: Agent: ['Samir Belkacemi', 'Specialties: GIS Software, 3D Graphics, Image Processing, C++, EDA tools, FPGA based designs.Languages: C/C++ on Linux/Unix and Windows, Java, Python, Tcl Tk, Matlab, Prolog, Perl, Java Script, HTML5', 'Staff Software Engineer at GE Renewable Energy', 'GE Power', '[{"company":"GE Power","company_id":"gepower","industry":"Oil and Gas","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Oct 2019","subtitle":"GE Power","title":"Staff Software Engineer"},{"description":"","duration":"Nov 2014 Oct 2019 5 years","duration_short":"5 years","end_date":"Oct 2019","start_date":"Nov 2014","subtitle":"GE Power","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/gepower"},{"company":"GE Energy","company_id":"gepower","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jan 2011 Jul 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2014","start_date":"Jan 2011","subtitle":"GE Energy","title":"Lead Software Engineer"}],"url":"https://www.linkedin.com/company/gepower"},{"company":"GE Global Research","company_id":"geresearch","location":"Albany, New York Area","positions":[{"description":"","duration":"Nov 2008 Nov 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2010","start_date":"Nov 2008","subtitle":"GE Global Research","title":"Computer Scienstist Consultant"}],"url":"https://www.linkedin.com/company/geresearch"},{"company":"Lattice Semiconductor","company_id":"lattice-semiconductor","location":"Allentown, Pennsylvania Area","positions":[{"description":"","duration":"Jun 2006 Sep 2008 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2008","start_date":"Jun 2006","subtitle":"Lattice Semiconductor","title":"Software Engineer II"}],"url":"https://www.linkedin.com/company/lattice-semiconductor"},{"company":"Corning Incorporated","company_id":"corning-incorporated","location":"Elmira, New York Area","positions":[{"description":"","duration":"Mar 2006 Jun 2006 4 months","duration_short":"4 months","end_date":"Jun 2006","start_date":"Mar 2006","subtitle":"Corning Incorporated","title":"System Design Engineer"}],"url":"https://www.linkedin.com/company/corning-incorporated"},{"company":"NYC Board of Education, Retirement System","company_id":"nyc-board-of-education","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2006 Mar 2006 3 months","duration_short":"3 months","end_date":"Mar 2006","start_date":"Jan 2006","subtitle":"NYC Board of Education, Retirement System","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/nyc-board-of-education"},{"company":"Lockheed Martin Space Systems Company","company_id":"lockheed-martin","location":"Greater Denver Area","positions":[{"description":"","duration":"Jan 2005 Aug 2005 8 months","duration_short":"8 months","end_date":"Aug 2005","start_date":"Jan 2005","subtitle":"Lockheed Martin Space Systems Company","title":"Design Engineer"}],"url":"https://www.linkedin.com/company/lockheed-martin"},{"company":"Boston University","company_id":"boston-university","location":"Greater Boston Area","positions":[{"description":"","duration":"Apr 2004 Jan 2005 10 months","duration_short":"10 months","end_date":"Jan 2005","start_date":"Apr 2004","subtitle":"Boston University","title":"Visiting Researcher"}],"url":"https://www.linkedin.com/company/boston-university"},{"company":"Communication Media Diffusion","company_id":null,"location":"Algeria","positions":[{"description":"","duration":"Jun 1998 Mar 1999 10 months","duration_short":"10 months","end_date":"Mar 1999","start_date":"Jun 1998","subtitle":"Communication Media Diffusion","title":"Graphics Designer"}],"url":""}]', '["Gary Weideman “Samir is a very self-directed senior software developer that produced extremely good results for our GE Energy Mobility products. He is easy to work with and a quick study on learning new features and successfully implementing them in our mobile software. I highly recommend him to anyone looking for a very dedicated and hard working senior software engineer !”","Chris Berlien “Samir’s professionalism, work ethic, and attention to detail, combined with his ability to create innovative solutions to complex problems under very tight deadlines, made him an invaluable member of our team. Working with Samir has truly been a pleasure, and I would recommend him without reservation.”"]'] User: ['Halli Lacanlale', 'Second-year student pursuing a degree in computer science at the University of Illinois at Chicago.', 'Undergraduate Teaching Assistant at University of Illinois at Chicago', 'University of Illinois Chicago', '[{"company":"University of Illinois Chicago","company_id":"thisisuic","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Jan 2022","subtitle":"University of Illinois Chicago","title":"Undergraduate Teaching Assistant for Software Development"},{"description":"","duration":"Aug 2020 Jan 2022 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2022","start_date":"Aug 2020","subtitle":"University of Illinois Chicago","title":"Research Scholar for Early Research Scholar Program"},{"description":"","duration":"Nov 2021 Nov 2021 1 month","duration_short":"1 month","end_date":"Nov 2021","start_date":"Nov 2021","subtitle":"University of Illinois Chicago","title":"Google: eCSR Data Science"},{"description":"","duration":"Jun 2021 Jun 2021 1 month","duration_short":"1 month","end_date":"Jun 2021","start_date":"Jun 2021","subtitle":"University of Illinois Chicago","title":"Noble HS Data Science Program Teaching Assistant"},{"description":"","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"University of Illinois Chicago","title":"Undergraduate Teaching Assistant for Data Structures"},{"description":"","duration":"Feb 2021 Apr 2021 3 months","duration_short":"3 months","end_date":"Apr 2021","start_date":"Feb 2021","subtitle":"University of Illinois Chicago","title":"Google: explore Computer Science (eCSR) Planning Committee"}],"url":"https://www.linkedin.com/company/thisisuic"},{"company":"Society of Hispanic Professional Engineers","company_id":"society-of-hispanic-professional-engineers","location":null,"positions":[{"description":"","duration":"May 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"May 2021","subtitle":"Society of Hispanic Professional Engineers","title":"Secretary"},{"description":"","duration":"Aug 2019 May 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2021","start_date":"Aug 2019","subtitle":"Society of Hispanic Professional Engineers","title":"Academics Chair"}],"url":"https://www.linkedin.com/company/society-of-hispanic-professional-engineers"},{"company":"Break Through Tech","company_id":"break-through-tech","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"Break Through Tech","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/break-through-tech"},{"company":"CodePath","company_id":"codepath","location":"","positions":[{"description":"","duration":"Feb 2020 Mar 2020 2 months","duration_short":"2 months","end_date":"Mar 2020","start_date":"Feb 2020","subtitle":"CodePath","title":"iOS Mobile Application Design"}],"url":"https://www.linkedin.com/company/codepath"}]', '["Sarah Athar “Halli Lacanlale is an extremely hardworking person whom I have had the pleasure of experiencing paired programming with. Not only is she is determined in anything she puts her will to, but she has impressed me with her quick ability to complete tasks with deadline restrictions. Something I extremely admire about her is her ability to keep composure even when times are stressful. I hope to continue working with her in the years we have to come.”","Karenly Gerena “As the past communications officer and the current vice president for the Society of Hispanic Professional Engineers at the University of Illinois at Chicago, I have had the pleasure to work alongside Halli in the past year. She is a remarkable leader and a dedicated student. She makes time for SHPE-UIC but also takes her studies very seriously. While working with her, I got to see that dedication and passion in action. I remember an instance where we had to find a room for a last-minute event and she worked tirelessly to find it, making the event possible. At that moment, I saw her leadership skills in effect and I was very impressed that she lead that event with pride. I am very excited to work with her next year and to see her leadership skills grow.”"]']### Assistant: The agent's job is to provide technical guidance and support to software engineers. Today, the agent is reaching out to the user because they need assistance in developing a complex feature for a mobile software project.
### Human: Agent: ['Mary Peppelman', 'Resident Producer for Property, Casualty, and Commercial Insurance Licensed Insurance Agent in Delaware, Maryland, and Pennsylvania Specialties: Insurance, Sales, Customer Service', 'Insurance Agent at Affordable Insurance Network', 'Affordable Insurance Network', '[{"company":"Affordable Insurance Network","company_id":null,"location":"Bear, Delaware","positions":[{"description":"Licensed personal lines agent for Delaware, Maryland and Pennsylvania. Licensed personal lines agent for Delaware, Maryland and Pennsylvania.","duration":"Dec 2003 - Present 18 years 4 months","duration_short":"18 years 4 months","end_date":"Present","start_date":"Dec 2003","subtitle":"Affordable Insurance Network","title":"Insurance Agent"}],"url":""}]', '["Matthew Kilroy, CIC “As agency sales manager for Dairyland Insurance I had the pleasure of working with Mary for almost 10 years. She is a true professional and very knowledgeable of carriers, coverages and state insurance regulations. She is customer focused while also realizing the need to maintain profitable relationships with her carriers. I highly reccomend Mary!”","Ed Fields “Mary Peppelman is an extremely kinowledgeable insurance executive whose level of customer service is characterized by its excellence. You can have totally confidence with Mary\'s dedicated to satisfying your company\'s insurance needs and yours individually. Edward Fields, President The Consulting Firm, Inc”"]'] User: ['Amanda Carey', 'Experienced, successful, full life cycle recruiter specializing in multiple retail business and corporate needs, utilizing a proactive approach, strong business acumen and well established partnerships.', 'Talent Acquisition Supervisor at Caliber Collision', 'Caliber Collision', '[{"company":"Caliber Collision","company_id":"calibercollision","industry":"Motor Vehicle Manufacturing","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Caliber Collision","title":"Talent Acquisition Supervisor"},{"description":"","duration":"Mar 2021 Jun 2021 4 months","duration_short":"4 months","end_date":"Jun 2021","start_date":"Mar 2021","subtitle":"Caliber Collision","title":"Talent Acquisition Business Partner"}],"url":"https://www.linkedin.com/company/calibercollision"},{"company":"Venus Recruitment Advisors, LLC","company_id":"venus-recruitment-advisors-llc","location":"","positions":[{"description":"","duration":"Aug 2016 Mar 2021 4 years 8 months","duration_short":"4 years 8 months","end_date":"Mar 2021","start_date":"Aug 2016","subtitle":"Venus Recruitment Advisors, LLC","title":"Principal Recruiting Consultant"}],"url":"https://www.linkedin.com/company/venus-recruitment-advisors-llc"},{"company":"Pacific Union Financial, LLC","company_id":"pacific-union-financial","location":"","positions":[{"description":"","duration":"Feb 2018 Jun 2018 5 months","duration_short":"5 months","end_date":"Jun 2018","start_date":"Feb 2018","subtitle":"Pacific Union Financial, LLC","title":"HR Analyst / Recruiting Consultant"}],"url":"https://www.linkedin.com/company/pacific-union-financial"},{"company":"Stearns Lending (NMLS #1854)","company_id":"stearns-lending","location":"","positions":[{"description":"","duration":"Jul 2016 Jan 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2018","start_date":"Jul 2016","subtitle":"Stearns Lending (NMLS #1854)","title":"Senior Recruiting Consultant"}],"url":"https://www.linkedin.com/company/stearns-lending"},{"company":"JD Byrider","company_id":"byrider","location":"Atlanta, GA","positions":[{"description":"","duration":"Oct 2012 Aug 2016 3 years 11 months","duration_short":"3 years 11 months","end_date":"Aug 2016","start_date":"Oct 2012","subtitle":"JD Byrider","title":"Regional Recruiting Manager"}],"url":"https://www.linkedin.com/company/byrider"},{"company":"Modis","company_id":"modis","location":"Phoenix, AZ","positions":[{"description":"","duration":"Jul 2011 Oct 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2012","start_date":"Jul 2011","subtitle":"Modis","title":"Resource Development Manager (IT Recruiter)"}],"url":"https://www.linkedin.com/company/modis"},{"company":"DriveTime","company_id":"drivetime","location":"Phoenix, AZ","positions":[{"description":"","duration":"Sep 2010 Jun 2011 10 months","duration_short":"10 months","end_date":"Jun 2011","start_date":"Sep 2010","subtitle":"DriveTime","title":"Sourcing Specialist / HR Coordinator"}],"url":"https://www.linkedin.com/company/drivetime"}]', '["Craig Drouin “Amanda has been a tremendous asset during our Salesforce Job Science implementation here at Pacific Union. She has a way of making things very easy to understand, and always made herself available at any point throughout the day. Amanda is very personable and possesses that rare ability to make it seem like you\'ve known her forever. These attributes combined with Amanda\'s strong work ethic and \\"get it done\\" attitude are invaluable - whether it be in a training capacity or recruiting. ”","Fritz Nelson “Amanda is one of the most talented employees I ever had the privilege to work with. A young professional with an innate solution oriented personality.”"]']### Assistant: The agent's job is to sell insurance policies, and today, the agent is reaching out to the user because they need to discuss a potential insurance plan that would suit the user's needs.
### Human: Agent: ['Newbright, Kent', 'Accomplished and Innovative Senior Product Engineer with 20+ years experience in new product design and sustaining engineering, with an emphasis on part design for injection molded plastic parts. I have led projects from concept to production in the consumer goods and the automotive industries. I have considerable experience dealing directly with manufacturing plants to work with and solve manufacturing and assembly issues. Skilled in CAD modeling, specifically Pro-e/Creo with past experience in SolidWorks. Industry knowledge includes but not limited to Child Restraints, Child restraint dynamic testing, juvenile industry consumer goods, automotive electrical fuel handling devices and RV refrigeration devices.', 'Engineering Manager, Sustaining side at Evenflo', 'Evenflo', '[{"company":"Evenflo","company_id":"evenflo","industry":"Manufacturing","location":"Miamisburg, Ohio","positions":[{"description":"","duration":"Jan 2005 - Present 17 years 7 months","duration_short":"17 years 7 months","end_date":"Present","start_date":"Jan 2005","subtitle":"Evenflo","title":"Senior Product Engineer, Child Restraints"}],"url":"https://www.linkedin.com/company/evenflo"},{"company":"Dolly, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2005 7 years","duration_short":"7 years","end_date":"2005","start_date":"1998","subtitle":"Dolly, Inc.","title":"Design Engineer"}],"url":""},{"company":"Norcold","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Norcold","title":"Project manager"}],"url":""},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"","positions":[{"description":"","duration":"1993 1997 4 years","duration_short":"4 years","end_date":"1997","start_date":"1993","subtitle":"Ford Motor Company","title":"Designer"}],"url":"https://www.linkedin.com/company/ford-motor-company"}]', '["Bill Forbes “Kent worked with me for almost 5 years at Evenflo. He quickly became a key asset within the engineering team that I managed. He demonstrated his ability to learn quickly and resolve problems while being new to the safety-critical car seat category. Kent has been instrumental in developing new, industry-leading product designs. He has shown that he can stay \\"cool under pressure\\", finding effective resolution to test validation problems and delivering new product on time. He has routinely worked closely with the manufacturing team to improve overall product costs and resolve production issues. I highly recommend him. ”","Dave Sander “I have had the pleasure of working with Kent over the past ten years on a multitude of child restraint projects. In that time I have always relied on Kent as he has very strong technical and problem solving capabilities and will do whatever it takes to get the job done. Kent has a very friendly personality which allows him to get along with anyone, building relationships that foster a positive work environment and a strong, yes we can, team mentality. ”"]'] User: ['Newbright, Kent', 'Accomplished and Innovative Senior Product Engineer with 20+ years experience in new product design and sustaining engineering, with an emphasis on part design for injection molded plastic parts. I have led projects from concept to production in the consumer goods and the automotive industries. I have considerable experience dealing directly with manufacturing plants to work with and solve manufacturing and assembly issues. Skilled in CAD modeling, specifically Pro-e/Creo with past experience in SolidWorks. Industry knowledge includes but not limited to Child Restraints, Child restraint dynamic testing, juvenile industry consumer goods, automotive electrical fuel handling devices and RV refrigeration devices.', 'Engineering Manager, Sustaining side at Evenflo', 'Evenflo', '[{"company":"Evenflo","company_id":"evenflo","industry":"Manufacturing","location":"Miamisburg, Ohio","positions":[{"description":"","duration":"Jan 2005 - Present 17 years 7 months","duration_short":"17 years 7 months","end_date":"Present","start_date":"Jan 2005","subtitle":"Evenflo","title":"Senior Product Engineer, Child Restraints"}],"url":"https://www.linkedin.com/company/evenflo"},{"company":"Dolly, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2005 7 years","duration_short":"7 years","end_date":"2005","start_date":"1998","subtitle":"Dolly, Inc.","title":"Design Engineer"}],"url":""},{"company":"Norcold","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Norcold","title":"Project manager"}],"url":""},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"","positions":[{"description":"","duration":"1993 1997 4 years","duration_short":"4 years","end_date":"1997","start_date":"1993","subtitle":"Ford Motor Company","title":"Designer"}],"url":"https://www.linkedin.com/company/ford-motor-company"}]', '["Bill Forbes “Kent worked with me for almost 5 years at Evenflo. He quickly became a key asset within the engineering team that I managed. He demonstrated his ability to learn quickly and resolve problems while being new to the safety-critical car seat category. Kent has been instrumental in developing new, industry-leading product designs. He has shown that he can stay \\"cool under pressure\\", finding effective resolution to test validation problems and delivering new product on time. He has routinely worked closely with the manufacturing team to improve overall product costs and resolve production issues. I highly recommend him. ”","Dave Sander “I have had the pleasure of working with Kent over the past ten years on a multitude of child restraint projects. In that time I have always relied on Kent as he has very strong technical and problem solving capabilities and will do whatever it takes to get the job done. Kent has a very friendly personality which allows him to get along with anyone, building relationships that foster a positive work environment and a strong, yes we can, team mentality. ”"]']### Assistant: The agent's job is to provide technical support and guidance to clients in the manufacturing industry. Today, the user is reaching out to the agent because they need assistance in resolving manufacturing issues related to injection molded plastic parts for a new product design in the consumer goods sector.
### Human: Agent: ['Bhaviya (Akash) Rajesh Gandani', 'Full Stack Software Engineer with thorough hands-on experience of over 6 years in developing windows and web applications using Data Structures, Analytical and Communication skills for Organization’s growth & success. Skills : • Programming and Scripting Languages: ASP.NET MVC, C#, VB.NET, ASP.NET, Java, C++, HTML, CSS, JavaScript, Razor • Frameworks: Microsoft Visual Studio Community 2015, WebAPI, Silverlight, Dapper, Entity Framework, Web Services, Atom, NetBeans 7.1, ADO.NET, Eclipse IDE, Xamarin, MS Office Suite, EmguCV 3.0 • Databases: Microsoft SQL Server 2016, MySQL, Oracle 10g, Firebase, Deployd • JavaScript Frameworks: Angular 4.0, AngularJS, ReactJS, EmberJS, NodeJS • Cloud: Microsoft Azure • Version Control Systems: Git, Team Foundation Server, SourceTree, Bitbucket, Git Cherry Pick • Operating Systems: Windows XP, Windows 7, Windows 8, Windows 10, Mac OS10, Linux, Ubuntu • Other: T-SQL, jQuery, JSON, AJAX, Bootstrap, RESTful Web Services, SOAP, WCF, WPF, Jira, Slack', '.NET Applications Engineer at Smart Energy Water | 6+ years of work experience in Full Stack Software Development', 'Smart Energy Water', '[{"company":"Smart Energy Water","company_id":"sew-ai","industry":"Utilities","location":"Irvine, California, United States","positions":[{"description":"Working in an application created in Microsoft Visual Studio Community 2017 using C#, Entity Framework, Javascript, CSS, SOAP Service, RESTful APIs and MS SQL 2016 that provides an ability to utility end customers to view and pay monthly bills for utilities consumed, report an outage, send and receive notifications Working in an application created in Microsoft Visual Studio Community 2017 using C#, Entity Framework, Javascript, CSS, SOAP Service, RESTful APIs and MS SQL 2016 that provides an ability to utility end customers to view and pay monthly bills for utilities consumed, report an outage, send and receive notifications","duration":"May 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"May 2021","subtitle":"Smart Energy Water","title":".NET Applications Engineer"}],"url":"https://www.linkedin.com/company/sew-ai"},{"company":"COBAN Technologies","company_id":"coban-technologies","location":"Houston, Texas Area","positions":[{"description":"Creating and maintaining software solutions for Law Enforcement and public safety communitiesWriting code, organizing meetings, providing suggestions, helping team members and maintaining database Executing Test Cases which are a part of Regression Testing Creating and maintaining software solutions for Law Enforcement and public safety communitiesWriting code, organizing meetings, providing suggestions, helping team members and maintaining database Executing Test Cases which are a part of Regression Testing","duration":"Jun 2018 May 2021 3 years","duration_short":"3 years","end_date":"May 2021","start_date":"Jun 2018","subtitle":"COBAN Technologies","title":"Full Stack Software Engineer"}],"url":"https://www.linkedin.com/company/coban-technologies"},{"company":"California State University, Fullerton","company_id":"california-state-university-fullerton","location":"Fullerton","positions":[{"description":"Created applications such as Educational Opportunity Program (EOP) Check-in, First Year Experience Check-in, CommEquipment and IrvineRoomReserveWriting code in C#, Entity Framework and ASP.NET MVC and Handling the Microsoft SQL DatabaseFinding the logic before writing code and Creating GUI for web application Created applications such as Educational Opportunity Program (EOP) Check-in, First Year Experience Check-in, CommEquipment and IrvineRoomReserveWriting code in C#, Entity Framework and ASP.NET MVC and Handling the Microsoft SQL DatabaseFinding the logic before writing code and Creating GUI for web application","duration":"Feb 2017 May 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2018","start_date":"Feb 2017","subtitle":"California State University, Fullerton","title":"Software Developer"}],"url":"https://www.linkedin.com/company/california-state-university-fullerton"},{"company":"Arctern","company_id":"arctern","location":"Mumbai Area, India","positions":[{"description":"Worked on an Internal tool/platform to simplify the operational users taskDeveloped code using ASP.NET, C# and VB.NETCreated GUI using CSS, JavaScript, JQuery and HTML and handled Microsoft SQL databaseDeveloped the code which reads the contents of an XML file and puts it in Microsoft SQL database through .NET Worked on an Internal tool/platform to simplify the operational users taskDeveloped code using ASP.NET, C# and VB.NETCreated GUI using CSS, JavaScript, JQuery and HTML and handled Microsoft SQL databaseDeveloped the code which reads the contents of an XML file and puts it in Microsoft SQL database through .NET","duration":"Aug 2015 Jun 2016 11 months","duration_short":"11 months","end_date":"Jun 2016","start_date":"Aug 2015","subtitle":"Arctern","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/arctern"},{"company":"innois","company_id":"innois","location":"Mumbai Area, India","positions":[{"description":"Made and updated different websites such as mahavirminerals.in, speedmobilephones.inPerformed coding in C#, ASP.NET and handled Microsoft database for inputting the dataGenerated Stored Procedures, Triggers and Functions for the query optimizationCreated and handled domain registration and web hostingImplemented meetings with clients and actively communicated with them regarding the project Made and updated different websites such as mahavirminerals.in, speedmobilephones.inPerformed coding in C#, ASP.NET and handled Microsoft database for inputting the dataGenerated Stored Procedures, Triggers and Functions for the query optimizationCreated and handled domain registration and web hostingImplemented meetings with clients and actively communicated with them regarding the project","duration":"Nov 2014 Aug 2015 10 months","duration_short":"10 months","end_date":"Aug 2015","start_date":"Nov 2014","subtitle":"innois","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/innois"},{"company":"Blue Zone Systems Pvt. Ltd","company_id":null,"location":"Mumbai Area, India","positions":[{"description":"Worked on different web portals and applications in ASP.NET and C# as front end and Microsoft SQL as back endCreated web projects such as Employee Expense Reimbursement System, Employee Attendance SystemPerformed research, analysis, design, code and testing on latest and old web applicationsAssisted Seniors by efficiently handling the database and implementing the code logic Worked on different web portals and applications in ASP.NET and C# as front end and Microsoft SQL as back endCreated web projects such as Employee Expense Reimbursement System, Employee Attendance SystemPerformed research, analysis, design, code and testing on latest and old web applicationsAssisted Seniors by efficiently handling the database and implementing the code logic","duration":"Jun 2013 Nov 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2014","start_date":"Jun 2013","subtitle":"Blue Zone Systems Pvt. Ltd","title":"Software Engineer"}],"url":""}]', '["🔹Jonathan Adolfo Serna Sáenz “I worked with Bhaviya for about 2 years, and I can see he performed amzing. Showed always a good attitud, aim to learn from others and improve himself and the products as well”","Javier Rangel “Bhaviya worked as Software Engineer in different products at SafeFleet, where I was a Software Manager from Jan 2018 until April 2021. During this time Bhaviya showed great respect for others, he was a team player and always went above and beyond to achieve his task and goals. He was part of a team that developed and delivered products that won the company some of our largest accounts. I fully trust and recommend Bhaviya, he has great potential and will excel at any opportunity presented to him. ”"]'] User: ['Julianne Thacher', 'I am a communications professional with expertise in marketing and public relations for government, non-profit, higher education and sustainability sector organizations. Specialties: Strategic communications | Writing and editing | Public relations | Project management | Event coordination | Social media | Video production | Fundraising | Grant writing | Stakeholder engagement', 'Communications Manager at Energy Trust of Oregon', 'Energy Trust of Oregon', '[{"company":"Energy Trust of Oregon","company_id":"energy-trust-of-oregon","industry":"Utilities","location":null,"positions":[{"description":"","duration":"Mar 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Mar 2019","subtitle":"Energy Trust of Oregon","title":"Communications Manager"},{"description":"","duration":"Mar 2017 Feb 2019 2 years","duration_short":"2 years","end_date":"Feb 2019","start_date":"Mar 2017","subtitle":"Energy Trust of Oregon","title":"Senior Communications Project Manager"},{"description":"","duration":"Mar 2013 Feb 2017 4 years","duration_short":"4 years","end_date":"Feb 2017","start_date":"Mar 2013","subtitle":"Energy Trust of Oregon","title":"Communications Project Manager"}],"url":"https://www.linkedin.com/company/energy-trust-of-oregon"},{"company":"Clean Energy Works Oregon","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"","duration":"Apr 2012 Mar 2013 1 year","duration_short":"1 year","end_date":"Mar 2013","start_date":"Apr 2012","subtitle":"Clean Energy Works Oregon","title":"Marketing Specialist"}],"url":""},{"company":"City of Portland Bureau of Planning and Sustainability","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Develop and execute comprehensive communications campaign for the citywide rollout of residential curbside food composting program for 150,000 Portland households.o Write, edit and coordinate production of outreach materials Portland households.o Coordinate production of print, radio and TriMet bus advertisements.o Write and edit content web copy, blog posts, press releases, social media. o Plan and execute of public relations campaign, including media events. o Develop and pitch stories, successfully garnering print and broadcast coverage.o Write, edit and manage production of instructional videos, from concept to completion. o Champion partnerships with community newspapers, businesses and non-profits.","duration":"Mar 2011 Apr 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2012","start_date":"Mar 2011","subtitle":"City of Portland Bureau of Planning and Sustainability","title":"Communications Specialist"}],"url":""},{"company":"Portland State University","company_id":"portland-state-university","location":null,"positions":[{"description":"• Planned and implemented communications, including print, web and social media.• Wrote and edited marketing materials.• Wrote and edited successful grant applications, proposals and case statements.• Cultivation and stewardship of annual individual and corporate gifts up to $25,000.","duration":"Jan 2010 Jun 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2011","start_date":"Jan 2010","subtitle":"Portland State University","title":"Assistant Director of External Relations"},{"description":"o Implemented consistent communications, including print and online newsletters, web site and social media.o Developed and implemented all annual giving campaigns, utilizing direct mail and telefund.. o Solicited and renewed corporate support for annual fund, scholarships and events.• Coordinated and executed events, including bi-monthly speaker series, alumni receptions, board meetings, donor dinners and receptions.","duration":"Nov 2006 Feb 2010 3 years 4 months","duration_short":"3 years 4 months","end_date":"Feb 2010","start_date":"Nov 2006","subtitle":"Portland State University","title":"Development Coordinator"}],"url":"https://www.linkedin.com/company/portland-state-university"},{"company":"McClenahan Bruer Communications","company_id":"mcbru","location":"","positions":[{"description":"• Cultivated relationships with editors and media.• Successfully pitched articles and interviews.• Wrote and edited press releases, marketing materials and advertising copy. • Cultivated relationships with editors and media.• Successfully pitched articles and interviews.• Wrote and edited press releases, marketing materials and advertising copy.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"McClenahan Bruer Communications","title":"Account Assistant"}],"url":"https://www.linkedin.com/company/mcbru"},{"company":"Friends of the Children","company_id":"friendsnational","location":"","positions":[{"description":"• Researched and solicited corporate and foundation funding. • Contributed to a grant proposal that resulted in a $1 million grant from a private foundation.• Designed and wrote marketing materials for national office and chapter affiliates. • Created new content, text, images, layout and navigation for website. • Planned, wrote, coordinated and mailed annual appeal letters and bi-annual newsletters. • Researched and solicited corporate and foundation funding. • Contributed to a grant proposal that resulted in a $1 million grant from a private foundation.• Designed and wrote marketing materials for national office and chapter affiliates. • Created new content, text, images, layout and navigation for website. • Planned, wrote, coordinated and mailed annual appeal letters and bi-annual newsletters.","duration":"Aug 2004 Aug 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2005","start_date":"Aug 2004","subtitle":"Friends of the Children","title":"Development and Marketing Assistant & AmeriCorps VISTA"}],"url":"https://www.linkedin.com/company/friendsnational"}]', '["Megan Shuler “Julianne provided support to Sustainabilitly at Work as part of our bureau\'s communications team. She could consistently jump into new projects with enthusiasm and get up to speed quickly - bringing fresh ideas and strong writing/editing.”","Christine Llobregat “Julianne was a bright mind on our team, we\'re sorry to see her go but wish her well. She demonstrated high-level writing skills. Her work style is organized and efficient. She has a natural instinct for public relations work and would be a smart addition to any team.”"]']### Assistant: The agent's job is to manage communications for a utilities company, and today the user is reaching out to the agent because they need assistance with public relations and stakeholder engagement for a sustainability project.
### Human: Agent: ['Rochelle (Rocky) Dworsky', 'I am a Histology Technician with over 40 years experience in all aspects of histology. I am a fast and efficient technician. I am loyal and extremely hard working. I have set up a few histology labs, 2 of which were dermatology and G.I labs. I qualified in both histology and cytology. I am a peoples person and get on well with everyone. I know I will be an asset to any laboratory. I now live in St. Louis, Missouri. I work as a senior histology technician at Barnes Jewish Hospital since 20th April 2020.', 'Senior Histology Technician at Barnes Jewish Hospital.', 'Barnes Jewish Hospital.', '[{"company":"Barnes Jewish Hospital.","company_id":null,"location":"United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Barnes Jewish Hospital.","title":"Senior Histology Technician"}],"url":""},{"company":"Dermatology and skin cancer center. Overland Park. kansas","company_id":null,"location":"Overland Park. Kansas","positions":[{"description":"Now live in St. Louis, Missouri. I work as senior histology technician at the Barnes Jewish Hospital since 20th April 2020. Now live in St. Louis, Missouri. I work as senior histology technician at the Barnes Jewish Hospital since 20th April 2020.","duration":"Jun 2016 Apr 2020 3 years 11 months","duration_short":"3 years 11 months","end_date":"Apr 2020","start_date":"Jun 2016","subtitle":"Dermatology and skin cancer center. Overland Park. kansas","title":"Senior histology technician"}],"url":""},{"company":"Southeast Dermatology. Pasadena. Houston.","company_id":null,"location":"","positions":[{"description":"In charge of running the lab. Grossing, cutting, staining, special stains, all admin. Procedures, etc. In charge of running the lab. Grossing, cutting, staining, special stains, all admin. Procedures, etc.","duration":"Sep 2015 Apr 2020 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2020","start_date":"Sep 2015","subtitle":"Southeast Dermatology. Pasadena. Houston.","title":"Senior Histology Tech"}],"url":""},{"company":"Cancer and skin care Center in Overland Park. Kansas","company_id":null,"location":"Kansas Ccity.","positions":[{"description":"","duration":"Jul 2016 Jan 2020 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2020","start_date":"Jul 2016","subtitle":"Cancer and skin care Center in Overland Park. Kansas","title":"Histology Technician"}],"url":""},{"company":"Humble Surgical Hospital, LLC","company_id":"humble-surgical-hospital-llc","location":"Humble, Houston. Tx","positions":[{"description":"Processing tissue. Embedding, cutting, staining, coverslipping, issuing of prepared slides. Special stains. Performing standard operation procedures and all other aspects of histology required in the laboratory. Processing tissue. Embedding, cutting, staining, coverslipping, issuing of prepared slides. Special stains. Performing standard operation procedures and all other aspects of histology required in the laboratory.","duration":"Jul 2014 Sep 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2015","start_date":"Jul 2014","subtitle":"Humble Surgical Hospital, LLC","title":"Histology Technician lll"}],"url":"https://www.linkedin.com/company/humble-surgical-hospital-llc"},{"company":"Baylor College of Medicine","company_id":"baylor-college-of-medicine","location":"","positions":[{"description":"","duration":"Jan 2012 Mar 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2014","start_date":"Jan 2012","subtitle":"Baylor College of Medicine","title":"Senior Histology Technician III"}],"url":"https://www.linkedin.com/company/baylor-college-of-medicine"}]', '["Israel Beya Bebel “Based upon my experience working with her in Cape Town, it is my pleasure to recommend Rocky to any position in a Histology lab, she is highly conscientious in planning and organizing.”","Jordan Stout “Rocky is a very hard worker, detail oriented and won\'t give up on her work. She has worked through sick days and is willing to help anyone of her co-workers in any way she is needed.”"]'] User: ['Kevin Adelstein', 'Managing a great Dermatology practice.', 'Advanced Dermatology & Cosmetic Surgery Center', 'Advanced Dermatology, Inc', '[{"company":"Advanced Dermatology, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"May 1998 - Present 23 years 8 months","duration_short":"23 years 8 months","end_date":"Present","start_date":"May 1998","subtitle":"Advanced Dermatology, Inc","title":"CFO and Office Manager"}],"url":""},{"company":"Edge Seal Technologies, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1995 Dec 1998 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 1998","start_date":"Apr 1995","subtitle":"Edge Seal Technologies, Inc","title":"Vice President"}],"url":""},{"company":"Meaden & Moore, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 1989 Apr 1995 6 years 3 months","duration_short":"6 years 3 months","end_date":"Apr 1995","start_date":"Feb 1989","subtitle":"Meaden & Moore, Inc","title":"Manager of Consulting"}],"url":""},{"company":"BFGoodrich - Aircraft Evacuation Systems","company_id":null,"location":null,"positions":[{"description":"","duration":"Dec 1987 Jan 1989 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 1989","start_date":"Dec 1987","subtitle":"BFGoodrich - Aircraft Evacuation Systems","title":"Program Manager"},{"description":"","duration":"Jan 1987 Dec 1987 1 year","duration_short":"1 year","end_date":"Dec 1987","start_date":"Jan 1987","subtitle":"BFGoodrich - Aircraft Evacuation Systems","title":"Administrative Assistant to General Manager"}],"url":""},{"company":"BFGoodrich Aerospace Division","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1986 Jan 1987 10 months","duration_short":"10 months","end_date":"Jan 1987","start_date":"Apr 1986","subtitle":"BFGoodrich Aerospace Division","title":"Senior Acquisition Analyst"}],"url":""},{"company":"Dexter Water Management Systems Division","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1983 Aug 1985 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 1985","start_date":"Aug 1983","subtitle":"Dexter Water Management Systems Division","title":"Financial Analyst"}],"url":""},{"company":"Ball and Associates C.P.A., Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1981 Aug 1983 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 1983","start_date":"Jul 1981","subtitle":"Ball and Associates C.P.A., Inc","title":"Senior Auditor"}],"url":""}]', '["Jason Iwanusa “I have known Kevin for 12 years while calling on Advanced Dermatology as a pharmaceutical representative. Kevin oversees Dr. Cohn\'s practice which is one of the busiest in all of Ohio. Because of his leadership his staff is also one of the best, with the least turnover of all the busy practices I have called on. Dr. Cohn is a great physician and her practice is as efficient as it is, because of the leadership Kevin offers. I would not only recomend Kevin, but also Advanced Dermatology for any skin care needs a person has.”","Rakesh Mehra, CFA “I came to know Kevin in Graduate School where he was elected the President of the student union by a wide margin. His time as the head of the student body was remarkably different from his predecessors. He brought a new vigor and dynamism to the workings of the union. More and better placements were organized for the graduate students, national companies started coming to meet the students. Kevin brings the same kind of qualities whatever he is involved in till date.”"]']### Assistant: The agent's job is to manage a great Dermatology practice. Today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity between the user's Advanced Dermatology & Cosmetic Surgery Center and the agent's expertise in histology.
### Human: Agent: ['Sarah Jensen', '• 8 Years analyst experience • Outstanding problem-solving skills • Strong analytical and time management skills • Ability to perform more than one task at a time • Proficient in Word, Excel, Access and PowerPoint • Positive, professional attitude; committed to excellence Specialties: Excel', 'Instructor at University of Arkansas', 'University of Arkansas', '[{"company":"University of Arkansas","company_id":"university-of-arkansas","industry":"Higher Education","location":"","positions":[{"description":"• Facilitated two Marketing Research classes in creating new promotional tools and ideas to help increase sales of Hallmark’s new line of greeting cards targeting Millennials and Generation Z Spring 2019 • Created Online Global Marketing and Marketing Research for the Online Marketing Degree • Created an Honors Colloquium class on social media marketing as well as a Special Topics course. No text was used. Created my own materials. • Created SAP Retail curriculum for professors to use in classrooms• Work with the Center for Retailing Excellence 2009-2010• Faculty Advisor for Student Advisory Committee for the Walton Arts Center• Co-Faculty leader Study Aboard Mozambique 2017 and China 2019• Created study abroad program to Chile focusing on Retail. May 2020","duration":"Jan 2009 - Present 13 years 3 months","duration_short":"13 years 3 months","end_date":"Present","start_date":"Jan 2009","subtitle":"University of Arkansas","title":"Instructor"}],"url":"https://www.linkedin.com/company/university-of-arkansas"},{"company":"Clarke","company_id":null,"location":"","positions":[{"description":"• Analyze monthly sales vs. forecast for all clients• Develop detailed spreadsheets to identify trends• Analyzed promotions to verify return on investment • Supported business operations through analysis of key performance indicators and trends• Responsible for margin analysis on all new products and promotions• Daily administration of the pricing structure for all products and equipment • Planned and Organized Bi-Annual pricing project and price book production • Monitored profitability and performance of existing products and services • Worked with 40-45 sales people in the field with any promotion, pricing or other Marketing functions they might need","duration":"Aug 2006 Oct 2008 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2008","start_date":"Aug 2006","subtitle":"Clarke","title":"Marketing Analyst"}],"url":""},{"company":"Buzzy Seeds","company_id":null,"location":"","positions":[{"description":"Created orders for promotions in Walmart\'s Lawn and Garden DepartmentPrepared and analyzed key reportsCreated queries and analyzed Retail Link reportsCreated a Forecasting worksheet Created orders for promotions in Walmart\'s Lawn and Garden DepartmentPrepared and analyzed key reportsCreated queries and analyzed Retail Link reportsCreated a Forecasting worksheet","duration":"Mar 2008 Aug 2008 6 months","duration_short":"6 months","end_date":"Aug 2008","start_date":"Mar 2008","subtitle":"Buzzy Seeds","title":"Independent Consultant"}],"url":""},{"company":"Nilfisk-Advance","company_id":"nilfisk","location":"","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Nilfisk-Advance","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/nilfisk"},{"company":"Ampad","company_id":"ampad","location":"","positions":[{"description":"Prepared and analyzed key weekly and monthly reportsCreated and analyzed Retail Link reports dailyProvided data analysis, interpreted and made recommendation to drive salesTracked new promotions and programs performances Identified business opportunities through consumer and retail insightsDeveloped relationships with buyers and able to quickly and efficiently address their needsPlanned and implementing sales to Wal-MartPerformed resets at both Walmart and Sam\'s stores.","duration":"Jan 2005 Aug 2006 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2006","start_date":"Jan 2005","subtitle":"Ampad","title":"Retail Link Anaylst"}],"url":"https://www.linkedin.com/company/ampad"},{"company":"Distribution Service, Inc","company_id":null,"location":"","positions":[{"description":"Developed, maintained and executed account forecasts by using previous sales and projected growth to determine deliverable quantitiesPrepared promotional projections and Sales forecastsProvided shelf planning and space management analysis and recommendationsActed as liaison between retail accounts and publishing representatives to facilitate magazine distributionPrepared quarterly account reviews tracking major accounts: Schnucks, Dierbergs, Shop N\' Save, Walmart and Walgreen\'s for sales and copy distributionsProvided comprehensive promotional, category and competitive sales analysisStrong customer relations with clients and retailersMarketed new magazine titles to distribution centerManaged a region of nine cities in the MidwestMerchandised magazine racks and set up promotions","duration":"Jan 2000 Jan 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2003","start_date":"Jan 2000","subtitle":"Distribution Service, Inc","title":"District Distribution Manager"}],"url":""}]', '["Kristy Howell “Sarah is a very talented individual and easy to get along with. She has excellent organizational skills and is able to manage several projects at the same time. She also has excellent people skills and is able to maintain professional relationships with people from all departments including salesmen, vendors, customer service and engineering. I enjoyed working with Sarah.”","Clinton Lancaster “Sarah was a great co-woker at Nilfisk-Advance. I thoroughly enjoyed working with her on a daily basis. She is very detail-oriented, willing to go that extra mile to help out with anything, always open to answering questions, and a real pleasure to be around.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to analyze sales data and identify trends, and today, the agent is reaching out to the user because they need to collaborate on a strategic brand communications initiative for a joint project.
### Human: Agent: ['Chris Bohnsack', "Specializing in high-end branding, design and custom development for web and print. My extensive background in sophisticated web development and award-winning work sets me apart. I've designed/developed hundreds of interactive projects including everything from e-mail to e-commerce.", 'Creative Director / Owner, Bohnsack Design', 'Bohnsack Design', '[{"company":"Bohnsack Design","company_id":"bohnsack-design","industry":"Graphic Design","location":"Vail, Arizona","positions":[{"description":"","duration":"Sep 2004 - Present 17 years 1 month","duration_short":"17 years 1 month","end_date":"Present","start_date":"Sep 2004","subtitle":"Bohnsack Design","title":"President"}],"url":"https://www.linkedin.com/company/bohnsack-design"},{"company":"Grand Canyon University","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Grand Canyon University","title":"Adjunct Faculty Member"}],"url":""},{"company":"Park&Co","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2001 Sep 2004 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2004","start_date":"Sep 2001","subtitle":"Park&Co","title":"Art Director"}],"url":""},{"company":"Campbell Fisher Design","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Campbell Fisher Design","title":"Art Director"}],"url":""},{"company":"azfamily.com","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"azfamily.com","title":"Art Director"}],"url":""}]', '["Brian P. Hession “You did a GREAT job on our website. In a short period of time you clearly grasped our brand positioning and created a clean, new look. The Oceanos team appreciates your hard work, creativity, and ability to complete on tight timeframes. ”","Park Howell “This recommendation is long overdue. Chris worked for me several years ago as our go-to web guru and designer. Of all of the Park&Co alumni, Chris ranks right up there with the best of them. He is smart, caring, an excellent designer, and a guy who is always looking out for the best interest of those around him. He makes everyone he works with better. Chris, if you ever move back to Phoenix, you always have a place with us. ”"]'] User: ['Peter Hutchen', 'Franchise BuilderStory TellerValue Creator Devoted Father & Husband @Petie_P', 'High Predictable Growth Leader', 'DataStax', '[{"company":"DataStax","company_id":"datastax","industry":"Computer Software","location":"","positions":[{"description":"Driving customer outcomes, advocacy, and growth","duration":"Aug 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Aug 2021","subtitle":"DataStax","title":"High Predictable Growth Leader"}],"url":"https://www.linkedin.com/company/datastax"},{"company":"Hutchen LLC","company_id":null,"location":"West Palm Beach, Florida, United States","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Hutchen LLC","title":"Founder"}],"url":""},{"company":"Magic Leap","company_id":"magic-leap-inc-","location":"Plantation, Florida, United States","positions":[{"description":"Hiring, Growing, Disrupting","duration":"Mar 2020 Jul 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2021","start_date":"Mar 2020","subtitle":"Magic Leap","title":"Senior Director"}],"url":"https://www.linkedin.com/company/magic-leap-inc-"},{"company":"IBM","company_id":"ibm","location":"Florida","positions":[{"description":"","duration":"Jun 2016 Mar 2020 3 years 10 months","duration_short":"3 years 10 months","end_date":"Mar 2020","start_date":"Jun 2016","subtitle":"IBM","title":"Digital Transformation Leader"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Pivotal","company_id":"pivotal-software-inc.","location":"Austin, TX","positions":[{"description":"","duration":"Apr 2013 May 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2016","start_date":"Apr 2013","subtitle":"Pivotal","title":"Major Account Sales Executive"}],"url":"https://www.linkedin.com/company/pivotal-software-inc."},{"company":"VMware","company_id":"vmware","location":"Austin, Texas Area","positions":[{"description":"","duration":"Jul 2011 May 2016 4 years 11 months","duration_short":"4 years 11 months","end_date":"May 2016","start_date":"Jul 2011","subtitle":"VMware","title":"Strategic Account Executive"}],"url":"https://www.linkedin.com/company/vmware"},{"company":"Progress","company_id":"progress-software","location":"","positions":[{"description":"","duration":"Jul 2006 Jun 2011 5 years","duration_short":"5 years","end_date":"Jun 2011","start_date":"Jul 2006","subtitle":"Progress","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/progress-software"},{"company":"Epicentric","company_id":"epicentric","location":"","positions":[{"description":"","duration":"May 1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"May 1999","subtitle":"Epicentric","title":"Director Global Alliances & Sr Account Exec"}],"url":"https://www.linkedin.com/company/epicentric"},{"company":"Oracle","company_id":"oracle","location":"","positions":[{"description":"","duration":"Jul 1998 May 1999 11 months","duration_short":"11 months","end_date":"May 1999","start_date":"Jul 1998","subtitle":"Oracle","title":"Account Executive"}],"url":"https://www.linkedin.com/company/oracle"}]', '["“I worked with Peter for several years at Progress and was consistently impressed not only by his consistent top-ranking sales performance, but by the way he developed strong references that helped him and others in the company build the business. No customers were more enthusiastic to serve as testimonials to prospects, analysts and the press than those Peter managed. It speaks volumes for how hard he worked for them and made them successful. Peter makes everyone he works with a winner.”","“I am honored to write a recommendation for Peter. Two words “True Professional”. As a member of his Progress Software virtual team he inspired me with his motivation, work ethic and vision. He has the discipline and patience to win a long sale cycle deal but also has the urgency to close business depending on the opportunity.”"]']### Assistant: The agent's job is to specialize in high-end branding and design, and today the user is reaching out to the agent because they need assistance with driving customer outcomes and growth for their company.
### Human: Agent: ['William Lee', 'Career Profile: Experienced finance professional with solid track record in improving financial results and business processes ▪ Hands-on leader with an entrepreneurial attitude ▪ Offers creative solutions to complex problems ▪ Results-driven with a can-do attitude Highlights: ▪ Corporate FP&A and consulting experience in both public & startup companies (Series B to D) ▪ Specialties: Process improvement, management / investor / metrics reporting, forecasting, modeling, system implementation and M&A ▪ System: Adaptive Insight, Anaplan, Host Analytics, NetSuite, Intacct, Hyperion, Salesforce & Oracle BI ▪ Industries: Software (SaaS), Technology, Pharmaceutical & Healthcare', 'VP Finance at Mya', 'Mya Systems', '[{"company":"Mya Systems","company_id":"myasystems","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Mya Systems","title":"VP Finance"}],"url":"https://www.linkedin.com/company/myasystems"},{"company":"ForgePoint Capital","company_id":"forgepoint-capital","location":"San Mateo, California, United States","positions":[{"description":"","duration":"Mar 2020 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"ForgePoint Capital","title":"Financial Management Consultant"}],"url":"https://www.linkedin.com/company/forgepoint-capital"},{"company":"Kenna Security","company_id":"kennasecurity","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Dec 2018 Mar 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2020","start_date":"Dec 2018","subtitle":"Kenna Security","title":"Director of FP&A"}],"url":"https://www.linkedin.com/company/kennasecurity"},{"company":"Jaunt VR","company_id":"jauntvr","location":"","positions":[{"description":"","duration":"Feb 2018 Nov 2018 10 months","duration_short":"10 months","end_date":"Nov 2018","start_date":"Feb 2018","subtitle":"Jaunt VR","title":"Director of FP&A"}],"url":"https://www.linkedin.com/company/jauntvr"},{"company":"Impetus Consulting Group (ImpetusCG)","company_id":"impetuscg-us","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Aug 2016 Feb 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2018","start_date":"Aug 2016","subtitle":"Impetus Consulting Group (ImpetusCG)","title":"Consulting Manager"}],"url":"https://www.linkedin.com/company/impetuscg-us"},{"company":"Self Emplyoed","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2015 Aug 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2016","start_date":"Feb 2015","subtitle":"Self Emplyoed","title":"Independent Consultant, Financial Planning & System"}],"url":""},{"company":"Integral Development Corp.","company_id":"integral-development-corporation","location":"Palo Alto, CA","positions":[{"description":"","duration":"Jun 2013 Feb 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2015","start_date":"Jun 2013","subtitle":"Integral Development Corp.","title":"Sr. Manager Corporate FP&A"}],"url":"https://www.linkedin.com/company/integral-development-corporation"},{"company":"Navis","company_id":"navis","location":"Oakland, CA","positions":[{"description":"","duration":"Jan 2012 Jun 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2013","start_date":"Jan 2012","subtitle":"Navis","title":"Head of FP&A"}],"url":"https://www.linkedin.com/company/navis"},{"company":"Equinix","company_id":"equinix","location":"Redwood City","positions":[{"description":"","duration":"Dec 2005 Jan 2012 6 years 2 months","duration_short":"6 years 2 months","end_date":"Jan 2012","start_date":"Dec 2005","subtitle":"Equinix","title":"Corporate FP&A Manager"}],"url":"https://www.linkedin.com/company/equinix"},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"","positions":[{"description":"","duration":"Jan 2001 Dec 2005 5 years","duration_short":"5 years","end_date":"Dec 2005","start_date":"Jan 2001","subtitle":"Kaiser Permanente","title":"Database Administrator / Financial Analyst"}],"url":"https://www.linkedin.com/company/kaiser-permanente"}]', '["Eric Mersch “I brought Will to Mya Systems because I needed a strong finance lead who could serve as a business partner to the C-team. He worked closely with the sales, marketing and customer success organizations to develop and manage KPIs for those organizations. On the finance side, he built and managed a very complex financial model that supported strategic planning and business performance reporting and analysis. Will managed the annual budget process working collaboratively with the entire organization. Throughout his time, he served as a role as a source of SaaS knowledge, providing guidance, promoting and implementing SaaS metrics. In accounting, he managed the outsourced accounting function, provided valuable guidance on ASC 606 and aggressively worked collections. ”","Charles Coaxum “Although Will works in Finance and I lead our CX team at Kenna Security, he is instrumental in helping me run my business. Will provides detailed financial analysis and insights that are vital in assisting me make sound business decisions. He not only responds quickly to requests, Will goes above and beyond to provide information to me prior to requesting. In a fast-paced and ever changing environment Will meets or exceeds deadlines while managing multiple project and priorities. He is and asset and team player with the personality needed to help manage difficult situations. I am happy to highly recommend William.”"]'] User: ['Karl Nygard', 'I provide leadership and vision to the finance and accounting functions. This includes process re-engineering, finance & accounting systems, and strategic planning. I leverage my technical background with my business and process knowledge to find elegant solutions to financial management problems.Specialties: Finance & Accounting leadership, Corporate Performance Management, project management, business & competitive strategy, and client relationships.', 'Finance Manager, Finance and Business Operations at King County', 'King County', '[{"company":"King County","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"May 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"King County","title":"Finance Manager, Finance and Business Operations"}],"url":""}]', '["“Karl is a very supportive and dependable manager. He is very knowledgeable about his field and provide clear guidelines. Excellent internal and external customer services. It was great to work for Karl.”","“Karl ensures open communication and staff camaraderie, readily shared his expert knowledge in Cognos to help train staff, and created a culture of mutual trust in both the performance and duties assigned to the group. Very client orientated, working both with internal and external clients to better understand their needs, as well as the best way to present, and adjust complex financial information in a format readily understandable to the level of audience. Karl brings out the best in people; he deals with problems head on and identifies opportunities to maximize improvements and success of the company.”"]']### Assistant: The agent's job is to provide financial analysis and insights to assist in making sound business decisions, and today, the user is reaching out to the agent because they need assistance with process re-engineering and strategic planning for the finance and accounting functions.
### Human: Agent: ['Joseph Tyler', 'I Got a movie cut with a song I wrote 23 years ago in a flick called " Love A Le Carte " by Tim McSpadden you can find him on facebook', 'Tradesman Designer Entertainer at Joseph Tyler', 'music, art, and trades', '[{"company":"music, art, and trades","company_id":null,"location":"","positions":[{"description":"Songs, Furniture, Acoustic guitars, Houses Lighting, Writing, Photography, Performing","duration":"Jan 1990 - Present 31 years 7 months","duration_short":"31 years 7 months","end_date":"Present","start_date":"Jan 1990","subtitle":"music, art, and trades","title":"artist and owner"}],"url":""},{"company":"Joseph Tyler","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1976 - Present 45 years 7 months","duration_short":"45 years 7 months","end_date":"Present","start_date":"Jan 1976","subtitle":"Joseph Tyler","title":"Tradesman Designer Entertainer"}],"url":""},{"company":"Joe Tyler","company_id":null,"location":"","positions":[{"description":"work work work lol","duration":"Mar 1958 - Present 63 years 5 months","duration_short":"63 years 5 months","end_date":"Present","start_date":"Mar 1958","subtitle":"Joe Tyler","title":"Tradesman inventor designer entertainer"}],"url":""}]', '["“i believeJjoseph Tyler is a very talented singer songwriter who has the skills to do what is necessary to get it done right and leave most audiances very satisfied. Regards, Shawn Foster”","“Joeseph is an entertainer, musician, singer, who also is a home repair tradesman. He designs artwork at home and is careful in detail. I have seen the many pieces of handmade items he\'s created through fine workmanship. As a songwriter he is one of the best. I had the opportunity of starting work on a few ideas of a song with him and noticed his studious nature in writing always with a smile.”"]'] User: ['Ryan Matteson', 'I spend all my time working to create more for my clients. I am incredibly honored to represent them.Specialties: Online, Radio Promotion. Publicity, Social Networking, Branding, Online Development, Marketing, Website Development, Touring, Budgeting, Merchandise, eCommerce, Consulting, Film & TV, Music Supervision.', 'President at Ten Atoms', 'Ten Atoms', '[{"company":"Ten Atoms","company_id":null,"location":"Austin, TX","positions":[{"description":"Artist Management","duration":"Apr 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Ten Atoms","title":"President"}],"url":""},{"company":"C3 Presents","company_id":"c3-presents","location":"Austin, TX","positions":[{"description":"","duration":"Mar 2011 Mar 2018 7 years 1 month","duration_short":"7 years 1 month","end_date":"Mar 2018","start_date":"Mar 2011","subtitle":"C3 Presents","title":"Artist Manager"}],"url":"https://www.linkedin.com/company/c3-presents"},{"company":"Pabst Theater Management","company_id":null,"location":"","positions":[{"description":"I\'m proud to be part of the Pabst Theater Management team bringing high-quality live entertainment to Milwaukee across three historic venues: The Pabst & Riverside Theaters and Turner Hall Ballroom.In 2009 we\'ve been very fortunate to have welcomed The Swell Season, Andrew Bird, Brian Wilson, Bon Iver, David Cross, The Moody Blues, Tom Jones, Steely Dan, Grizzly Bear, The National, Jerry Seinfeld, Crosby, Stills & Nash, Lyle Lovett, St. Vincent and many more.This year (2010) we\'ve been fortunate to have Iron & Wine, Widespread Panic, Broken Social Scene, Pavement, Neil Young, Natalie Merchant, Built To Spill, Black Crowes, Crowded House and more. Website: http://www.pabsttheater.orgFacebook: http://www.facebook.com/PabstTheaterTwitter: http://www.twitter.com/PabstTheater","duration":"Aug 2008 Mar 2011 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2011","start_date":"Aug 2008","subtitle":"Pabst Theater Management","title":"Director of Public Relations"}],"url":""},{"company":"Muzzle of Bees","company_id":null,"location":"","positions":[{"description":"Muzzleofbees.com exists to promote and maintain live music in Wisconsin and Illinois. One of the original and most popular music blogs, MoB features daily concert and album reviews of local and national musicians as well as frequent festival coverage (Bonnaroo, Lollapalooza, SXSW, Austin City Limits) and photos nationwide.2007: Official Lollapalooza Blogger2007: Nominee: Nielsen & Billboard.com Best Music Blog2006: Isthmus Favorite Local Blog Content","duration":"Jan 2005 Mar 2011 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2011","start_date":"Jan 2005","subtitle":"Muzzle of Bees","title":"Owner / Editor-in-Chief"}],"url":""},{"company":"Corporation Service Company","company_id":"cscsince1899","location":"","positions":[{"description":"","duration":"Oct 2004 Aug 2008 3 years 11 months","duration_short":"3 years 11 months","end_date":"Aug 2008","start_date":"Oct 2004","subtitle":"Corporation Service Company","title":"Regional Sales Manager - Mid-Atlantic"}],"url":"https://www.linkedin.com/company/cscsince1899"},{"company":"NameProtect Inc","company_id":"nameprotect","location":"","positions":[{"description":"","duration":"2004 Mar 2007 3 years","duration_short":"3 years","end_date":"Mar 2007","start_date":"2004","subtitle":"NameProtect Inc","title":"Account Manager"}],"url":"https://www.linkedin.com/company/nameprotect"},{"company":"Tommy Bartlett, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2005 7 years","duration_short":"7 years","end_date":"2005","start_date":"1998","subtitle":"Tommy Bartlett, Inc","title":"Sales"}],"url":""},{"company":"Howard Solochek & Weber","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2003 Oct 2004 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2004","start_date":"Sep 2003","subtitle":"Howard Solochek & Weber","title":"Law Clerk"}],"url":""}]', '["“Ryan is a detailed oriented sales professional who goes above and beyond to get the job done. He also has an enthusiasm which is contagious. I highly recommend Ryan as he is a pleasure to work with.”","“Ryan is a results oriented and focused sales professional. He always followed through on key business initiatives and secured accounts by overcoming unique challenges. His clients trusted him to provide solutions, not simply product.”"]']### Assistant: The agent's job is to promote and manage artists, and today the user is reaching out to the agent because they need assistance in promoting their newly cut movie with a song they wrote 23 years ago.
### Human: Agent: ['Sanjeev Sahoo', 'Experienced Software Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Spring boot, Java, SQL, ReactJS and NodeJs. Strong engineering professional currently pursuing MS in Computer Science from Simon Fraser University.', 'Security Analyst Intern at Canadian Tire | CS Grad student at SFU | Ex-Software Engineer at Cerner', 'Canadian Tire Corporation', '[{"company":"Canadian Tire Corporation","company_id":"canadian-tire","industry":"Retail","location":"Toronto, Ontario, Canada","positions":[{"description":"","duration":"May 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"May 2022","subtitle":"Canadian Tire Corporation","title":"Security Analyst Intern"}],"url":"https://www.linkedin.com/company/canadian-tire"},{"company":"Simon Fraser University","company_id":"simon-fraser-university","location":"Burnaby, British Columbia, Canada","positions":[{"description":"","duration":"Oct 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Simon Fraser University","title":"Graduate Teaching Assistant"}],"url":"https://www.linkedin.com/company/simon-fraser-university"},{"company":"Cerner Corporation","company_id":"cerner-corporation","location":null,"positions":[{"description":"","duration":"Jun 2018 Aug 2021 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2021","start_date":"Jun 2018","subtitle":"Cerner Corporation","title":"Software Engineer"},{"description":"","duration":"Dec 2017 Jun 2018 7 months","duration_short":"7 months","end_date":"Jun 2018","start_date":"Dec 2017","subtitle":"Cerner Corporation","title":"Software Intern"}],"url":"https://www.linkedin.com/company/cerner-corporation"},{"company":"Fep-Si","company_id":null,"location":"Vellore Area, India","positions":[{"description":"","duration":"May 2014 May 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2015","start_date":"May 2014","subtitle":"Fep-Si","title":"Core Committee Member"}],"url":""}]', '["Suneel Yadav “Sanjeev is a very talented person to have in a team. He learns quickly, adapts to the challenges thrown at him and overcomes them with very efficient solutions, all this while being calm and composed. I\'ve had the pleasure of working with him and hope him the best for his future endeavours.”","Divya Ranjanagi “I have worked with Sanjeev on a lot of projects. He is one of the most dedicated professionals I’ve worked with and is willing to put that extra help whenever you need it. His expertise as a developer is great. He always goes the extra mile to drive projects to completion and is a great team player. I highly recommend Sanjeev and would love to work with him again!”"]'] User: ['Jason Cazes', 'I’ve spent the past 15 years living and breathing SaaS, supporting customers across customer service, digital marketing, and marketing research.Insatiable curiosity and a passion for problem-solving have given me the opportunity to help some of the world’s largest organizations — like 3M, General Motors, Eli Lilly, Regis Corporation, and more — overcome challenges with process and technology.', 'Banking & Financial Product Sales at Stripe', 'Stripe', '[{"company":"Stripe","company_id":"stripe","industry":"Internet","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Oct 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Oct 2021","subtitle":"Stripe","title":"Account Executive, Banking & Financial"}],"url":"https://www.linkedin.com/company/stripe"},{"company":"Gladly","company_id":"gladly-inc","location":"Austin, Texas Area","positions":[{"description":"Founded by a veteran team of customer service experts, Gladly helps leading brands like Warby Parker, Tory Burch, Crate&Barrel, and Ulta deliver radically personal customer service. Gladly helps reduce call times, increase agent efficiency, improve service, and drive revenue. We do this by routing customers instead of tickets / cases, and by giving support agents a single timeline of communication across all channels for each customer. Founded by a veteran team of customer service experts, Gladly helps leading brands like Warby Parker, Tory Burch, Crate&Barrel, and Ulta deliver radically personal customer service. Gladly helps reduce call times, increase agent efficiency, improve service, and drive revenue. We do this by routing customers instead of tickets / cases, and by giving support agents a single timeline of communication across all channels for each customer.","duration":"Jan 2020 Oct 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2021","start_date":"Jan 2020","subtitle":"Gladly","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/gladly-inc"},{"company":"Khoros","company_id":"khoros","location":"Austin, Texas Area","positions":[{"description":"Spredfast was acquired by Vista Equity Partners and merged with Lithium to form Khoros. Spredfast was acquired by Vista Equity Partners and merged with Lithium to form Khoros.","duration":"Mar 2019 Jan 2020 11 months","duration_short":"11 months","end_date":"Jan 2020","start_date":"Mar 2019","subtitle":"Khoros","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/khoros"},{"company":"Spredfast","company_id":"spredfast","location":null,"positions":[{"description":"","duration":"Feb 2017 Mar 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2019","start_date":"Feb 2017","subtitle":"Spredfast","title":"Enterprise Account Executive"},{"description":"Supported a team of sales directors responsible for acquiring new business. New business logos included 3M, Best Buy, Boeing, Eli Lilly, GM, Pepsico, and others.","duration":"Apr 2016 Jan 2017 10 months","duration_short":"10 months","end_date":"Jan 2017","start_date":"Apr 2016","subtitle":"Spredfast","title":"Senior Sales Engineer"},{"description":"","duration":"Aug 2014 Mar 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2016","start_date":"Aug 2014","subtitle":"Spredfast","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/spredfast"},{"company":"Kinesis Survey Technologies","company_id":"kinesis-survey-technologies","location":null,"positions":[{"description":"Employee #1 at a SaaS company focused on quantitative Marketing Research solutions. Kinesis was acquired in 2016.","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"Kinesis Survey Technologies","title":"Sales Engineer"},{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Kinesis Survey Technologies","title":"Account Manager"},{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Kinesis Survey Technologies","title":"Project Management, Survey Programming, IT, and Customer Support"}],"url":"https://www.linkedin.com/company/kinesis-survey-technologies"}]', '["Seth DeRocher “I have had the opportunity and pleasure to work with Jason for over two years. Jason is a superb Solutions Engineer, quickly understanding potential customers\' pain points and mapping technology solutions to address and solve. He is able to take complex problems and communicate answers in a simple way without over complicating the process or creating doubt in our recommended solution. He communicates in a very clear and open manner establishing trust and credibility with customers. However, Jason is much more than that. I trust Jason to not only expertly handle technical demonstrations, questions, etc. but be my partner throughout the entire sales cycle. Jason doesn\'t just show up for the demo but feels joint ownership of the deal. He participates in every aspect of the cycle, from initial discovery and qualification meetings, sales presentations to the evaluation team, and executive level presentations and discussions, communicating value at every step. More than anyone else at Spredfast, I rely on Jason for advice and recommendations during sales campaigns. His insight into how to position Spredfast to illustrate unique and differentiated value has been instrumental in my success. I highly recommend Jason and have no doubt he will be successful in any position he chooses to further his sales career. ”","Chandler Bell “Jason and I work together on very complicated enterprise software sales cycles. Whenever difficult questions arise, all eyes turn on him. Without him, I doubt many of the deals we\'ve collaborated on would have closed. Jason is someone I not only rely on to host demos and answer technical questions; he partners with me to support the entire sales cycle from discovery, to pitch, all the way through to contract close, and everything in-between. I rely on Jason to analyze and understand a prospect’s vision, identify their challenges and opportunities, develop recommendations, and present solutions. He masterfully ties the prospect’s pain points to an appropriate approach or feature and guides them to a high level of trust in the proposed solution. Throughout this process he is able to relate with all levels of stakeholders from day to day operations to C-level executives. Beyond the typical ways a Sales Director and Solutions Engineer work together, I ask Jason to play a role in crafting and executing sales strategies, and I always value his feedback and advice so we can continue to get better. Jason is driven, curious, and always asking others for feedback on his performance so he can continue to improve and deliver additional value. I have had the privilege of seeing Jason grow as a Solutions Engineer, but also as a member of the entire sales organization, helping us to continue to lead the market by closing opportunities with marquee brands. I can always depend on Jason to get the job done without me having to follow up and to get more than I expected back in return. In addition, the work is always completed thoughtfully, and on time with him working long hours to come through for our team.”"]']### Assistant: The agent's job is to engage in sales outreach. Today, the agent is reaching out to the user because they need to schedule a meeting to discuss potential solutions for overcoming challenges with process and technology.
### Human: Agent: ['Mohammed Zuber', 'Senior Manager with Solid Scientific Leadership in Research & Development. 12 years of biotech industry experience in Viral Vectors (both adeno & lenti systems) for the purposes of functional genomics, gene therapy, siRNA interference, stable cell line development, virus-like particle (VLP) based vaccines, viral vector-based vaccine development and protein therapeutics. Expertise in both eukaryotic and prokaryotic systems. Enhancing the potency of DNA Vaccines, Solid Publication Record in Peer-Reviewed Scientific Journals of International Reputation. Extremely Creative and Innovative with Critical Thinking and Analytical Abilities. Successful Results-Driven Track Record. Highly Productive Program Manager for R&D Operations, Product Development from Concept to Manufacturing, Excellent skills in Customer Service and Technical Support. CRO Experience. Effective Written and Verbal Communication Skills. Excellent Presentation Skills. 12 years of biotech industry experience in Matrix Management Environment. Experience with diverse technical groups and cross-functional teams, Advanced knowledge and proven management experience to lead scientific staff. Excellent experience in Project Management. Excellent Team Player with Strong Interpersonal Skills and Communication Skills. Scored Very High on Emotional Intelligence (EQ) in Personality/Type/Profile Tests 4 different times over a period of 12 years. Issued U.S. Patents: McVey, D.L., D.E. Brough, M. Zuber, and I. Kovesdi. 2002. Chimeric vectors comprising a phage packaging site and a portion derived from a genome of a eukaryotic virus. United States Patent Number: 6,440,728; Date of Issue: August 27, 2002. McVey, D.L., D.E. Brough, M. Zuber, and I. Kovesdi. 2006. Chimeric vectors comprising a phage packaging site and a portion derived from a genome of a eukaryotic virus. United States Patent Number: 7,070,930; Date of Issue: July 4, 2006. Specialties: DNA Vaccines, Stable Cell Line Development, Functional Genomics, AdenoViral & Lentiviral Vectors, Gene Therapy, Gene Delivery, RNA Interference, Viral Vector-based Vaccines, Virus-Like Particle (VLP) based Vaccines, Protein Therapeutics, Technology Development, Product Development, Research Tools, Targeted Gene Repair, CRO Experience, Grant Writing, Molecular Biology, Molecular Microbiology, Heterologous & High Level Protein Expression in Bacteria, Bacterial and Phage Genetics, Phage Display', 'Principal Scientist at Vandalia Research', 'Vandalia Research, Inc.', '[{"company":"Vandalia Research, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2010 - Present 11 years 9 months","duration_short":"11 years 9 months","end_date":"Present","start_date":"Oct 2010","subtitle":"Vandalia Research, Inc.","title":"Principal Scientist"}],"url":""},{"company":"Lentigen","company_id":null,"location":"","positions":[{"description":"Designed, Built, and Validated more than 2000 Lentiviral Vectors (Worth Millions of Dollars) with different combinations/permutations of Promoters, Transgenes, Reporter Genes and Selection Markers. Designed, Built and Validated SMART LentiVector Backbone for high throughput cloning and expression of of shRNAs to downregulate target gene of interest. Novel Technology Development for Lentivirus Vector Construction. A Key Member of the Management Team at Lentigen. Main Driver for Lentigen’s Research Tools Business.Responsible for Maintenance and Operation of R&D Lab.Recruited, hired, supervised and mentored employees to include student interns, R&D associates, technical personnel and Ph.D. Scientists.Interfaced with Sales, Production, Quality Assurance and Quality Control Groups.","duration":"Jan 2006 Jan 2009 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2009","start_date":"Jan 2006","subtitle":"Lentigen","title":"Director, Molecular Biology"}],"url":""},{"company":"GenVec","company_id":"genvec","location":"","positions":[{"description":"1. Eight years of Biotech Industry experience in Molecular Biology, Phage Display, Gene Delivery Technology and Vaccines 2. Solid Scientific Leadership 3. Saw Projects move from the Bench to the Clinic4. Co-author on Papers in Peer-Reviewed Scientific Journals5. Co-Inventor on an Issued U.S. Patent6. Strengths are Critical Thinking, Analytical Abilities and Problem-Solving Skills7. Excellent Organizational Skills associated with extensive experience in Multi-Tasking and Meeting Deadlines8. Very Good Written and Oral Communication Skills9. Eight years of Experience in Matrix Management Environment at GenVec10. Developed Excellent Interpersonal, Teaming, and Leadership Skills11. Experience Working on Federal Government Contracts: Second in Command on a Team funded by the Vaccine Research Center, NIAID, NIH, Bethesda, Maryland12. Scientific Reviewer for GENE, a peer-reviewed scientific journal of international reputation, 199713. Received Formal Training in Personnel Management and Communication SkillsResearch Experience at GenVec:(1) Novel Technology Development for Recombinant Adenoviral Vector Construction(a) Bacteriophage Lambda Genetics (Patent Issued & Paper Published)(b) Adenoviral Gateway Technology (Presented at two Meetings)(2) Technology Development for Adenoviral Library Construction for Functional Genomics Applications (a) Adenoviral Cosmid Cloning/Library Construction (Paper Published)(3) Technology Development for Rescue of Full Length/Infectious Adenoviral Genomes from Mammalian Cells(4) Homologous Recombination in Bacteria (Presented at one Meeting)(5) Phage Display Technology for Gene Discovery Research(6) Technology Development for Adenovirus-based Vaccines (Presented at Two Meetings)(7) Generation of Clinical Candidate Adenovirus-based Vaccines (Collaboration with the Vaccine Research Center, NIH)","duration":"May 1997 Jul 2005 8 years 3 months","duration_short":"8 years 3 months","end_date":"Jul 2005","start_date":"May 1997","subtitle":"GenVec","title":"Research Scientist"}],"url":"https://www.linkedin.com/company/genvec"},{"company":"NCI-FCRDC, Frederick, Maryland","company_id":null,"location":"","positions":[{"description":"Zuber, M., T.A. Hoover, M.T. Dertzbaugh, and D.L. Court. 1997. A Francisella tularensis DNA clone complements Escherichia coli defective for the production of Era, an essential Ras-like GTP-binding protein. Gene 189: 31-34. Zuber, M., T.A. Hoover, and D.L. Court. 1995. Cloning, sequencing and expression of the dnaJ gene of Coxiella burnetii. Gene 152: 99-102. Zuber, M., T.A. Hoover, and D.L. Court. 1995. Analysis of a Coxiella burnetii gene product that activates capsule synthesis in Escherichia coli - requirement for the heat-shock chaperone DnaK and the two component regulator RcsC. J. Bacteriol. 177: 4238-4244. Zuber, M., T.A. Hoover, M.T. Dertzbaugh, and D.L. Court. 1995. Analysis of the DnaK molecular chaperone system of Francisella tularensis. Gene 164: 149-152. Zuber, M., T.A. Hoover, B.S. Powell, and D.L. Court. 1994. Analysis of the rnc locus of Coxiella burnetii. Molecular Microbiology 14: 291-300.Zuber, M., K.P. Samuel, J.A. Lautenberger, P.J. Kanki, and T.S. Papas. 1990. Bacterially produced HIV-2 env polypeptides specific for distinguishing HIV-2 from HIV-1 infections. AIDS Res. Hum. Retroviruses 6: 525-534. Costantino, N., M. Zuber, and D. Court. 1990. Analysis of mutations in the ninR region of bacteriophage lambda that bypass a requirement for lambda N antitermination. J. Bacteriol. 172: 4610-4615. Zuber, M., T. A. Patterson, and D. L. Court. 1987. Analysis of nutR, a site required for transcription antitermination in phage lambda. Proc. Natl. Acad. Sci. USA 84: 4514-4518. Tsugawa, A., T. Kurihara, M. Zuber, D.L. Court, and Y. Nakamura. 1985. E. coli NusA protein binds in vitro to an RNA sequence immediately upstream of the boxA signal of bacteriophage lambda. EMBO J. 4: 2337-2342.","duration":"1988 1997 9 years","duration_short":"9 years","end_date":"1997","start_date":"1988","subtitle":"NCI-FCRDC, Frederick, Maryland","title":"Research Scientist"}],"url":""},{"company":"USAMRIID","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1994 3 years","duration_short":"3 years","end_date":"1994","start_date":"1991","subtitle":"USAMRIID","title":"Senior NRC Fellow"}],"url":""}]', '["Samantha Kennedy “As a manager Mohammed provided a friendly, team oriented work environment at Lentigen, Inc. Mohammed is approachable and was helpful in any questions I had while working under him. It was a pleasure working with Mohammed.”","Greg Feulner “Mohammed is an excellent scientist who interfaces well with internal management and external clients. He is an expert at problem solving and a great person to work with.”"]'] User: ['Jennifer Carlsen', 'Impactful leader who leads with integrity and purpose, who helps identify and execute opportunities in uncertain and complex business environments, and who achieves results by fostering collaboration on interpersonal, team and organization levels.', 'Associate Director, Commercial Operations at Bionano Genomics, Inc.', 'Bionano Genomics, Inc.', '[{"company":"Bionano Genomics, Inc.","company_id":"bionano-genomics-inc-","industry":"Biotechnology Research","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Bionano Genomics, Inc.","title":"Associate Director, Commercial Operations"},{"description":"","duration":"2019 Sep 2020 1 year","duration_short":"1 year","end_date":"Sep 2020","start_date":"2019","subtitle":"Bionano Genomics, Inc.","title":"Sr. Manager, Commercial Operations"},{"description":"","duration":"2016 2019 3 years","duration_short":"3 years","end_date":"2019","start_date":"2016","subtitle":"Bionano Genomics, Inc.","title":"Business Operations Manager"},{"description":"","duration":"2012 2016 4 years","duration_short":"4 years","end_date":"2016","start_date":"2012","subtitle":"Bionano Genomics, Inc.","title":"Senior Administrative Assistant"}],"url":"https://www.linkedin.com/company/bionano-genomics-inc-"},{"company":"Inspiration Biopharmaceuticals","company_id":"inspiration-biopharmaceuticals","location":"","positions":[{"description":"","duration":"Jun 2011 Oct 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2012","start_date":"Jun 2011","subtitle":"Inspiration Biopharmaceuticals","title":"Office Manager"}],"url":"https://www.linkedin.com/company/inspiration-biopharmaceuticals"},{"company":"Laguna Grove Veterinary Hospital","company_id":"laguna-grove-veterinary-hospital","location":"","positions":[{"description":"","duration":"Mar 2006 Oct 2012 6 years 8 months","duration_short":"6 years 8 months","end_date":"Oct 2012","start_date":"Mar 2006","subtitle":"Laguna Grove Veterinary Hospital","title":"Technician"}],"url":"https://www.linkedin.com/company/laguna-grove-veterinary-hospital"}]', '["Alexandria Huber “I had the pleasure of working with Jennifer at multiple organizations. She brought a sunny disposition and friendly attitude to work and paired it with the tenacity and determination to complete every task and project she was faced with. She was an extremely fast learner, and went above and beyond to always take on more responsibility. I appreciated her love of learning new things and felt that was what contributed to her being such a dynamic individual.”","Mark Hazeltine “It has been an honor to work alongside Jennifer in our Executive MBA program at USC. Jennifer’s intelligence and ability to articulate complex topics into simple perspectives is impressive, and her drive and perseverance is inspiring, which has helped fuel our team to excel under pressure. I would recommend Jennifer for any project, challenge or company where leading people to make a team better than the sum of its parts is needed, and I’m excited to see her grow in her career and inspire those she works with towards the pursuit of continuous improvement.”"]']### Assistant: The agent's job is to lead commercial operations in a biotech company, and today they are reaching out to the user because they need to discuss potential collaboration opportunities in the uncertain and complex business environment.
### Human: Agent: ['Lisa Whitley', 'Highly motivated software developer with excellent collaborative and analytical skills, seeking software development opportunity to leverage past development expertise while continuing to build new technical skills.', 'Software Developer', 'Cloud 9 Software', '[{"company":"Cloud 9 Software","company_id":"cloud9ortho","industry":"Software Development","location":"Kennesaw, Georgia","positions":[{"description":"","duration":"Jan 2017 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Cloud 9 Software","title":"Software Engineer Team Lead"}],"url":"https://www.linkedin.com/company/cloud9ortho"},{"company":"Carestream Dental","company_id":"carestream-dental","location":"Atlanta, GA","positions":[{"description":"ePayment Software DeveloperApril 2016 to November 2016• Created credit card and ACH service to work with Dental Practice Management software• Written in typescript for node.js using Visual Studio Code• Database created in PostgreSQL using SequelizeKiosk Team Scrum Master June 2015 to March 2016• Kiosk created for patient appointment check in and payment for visit• Created data replication service to keep legacy databases and Kiosk database in sync• Backend written in c# with PostgreSQL database.Team Lead Orthodontic Development July 2011 to June 2015• Scrum Master, facilitate sprint planning, daily scrums, sprint review, and sprint retrospective• Work with Product Owner, implement software solutions based on requirements and design produced by the Product Line Managers, Product Owners • Facilitates and guides team to follow process and best practices• Leads improvement initiatives to eliminate waste, drive towards zero defects and increase R & D effectiveness• Liaise with other teams including Technical Support, Documentation, Quality Assurance, Product Line Manager, and Conversions• Maintained FDA compliance • Complete metrics as defined by product development process• Interview and hire development and QA positions• Preform reviews and maintain goals • Visual Basic 6 and Microsoft SQL • Perform root cause analysis on defects• Worked with team to create Common Development Process from introduction of idea to sunset of productProgrammer Analyst September 1996 to July 2011• Designed and developed innovative practice management and diagnostic software solutions including mobile and cloud based solutions for orthodontic practices with Visual Basic 6, Microsoft SQL Server, and Access.• Create Functional and Technical Requirements using Caliber and StarTeam• Create release plans based on road-maps","duration":"Sep 1996 Nov 2016 20 years 3 months","duration_short":"20 years 3 months","end_date":"Nov 2016","start_date":"Sep 1996","subtitle":"Carestream Dental","title":"Team Lead Orthodontic Development/Scrum Master"}],"url":"https://www.linkedin.com/company/carestream-dental"},{"company":"Financial MicroSystems, Inc.","company_id":"financial-microsystems-inc","location":"Norcross, GA","positions":[{"description":"Develop and maintain accounting software written in Microsoft Basic with Btrieve database. Develop and maintain accounting software written in Microsoft Basic with Btrieve database.","duration":"Mar 1996 Sep 1996 7 months","duration_short":"7 months","end_date":"Sep 1996","start_date":"Mar 1996","subtitle":"Financial MicroSystems, Inc.","title":"Software Developer"}],"url":"https://www.linkedin.com/company/financial-microsystems-inc"},{"company":"Booth Research Services","company_id":"booth-research-services","location":"Atlanta, GA","positions":[{"description":"• Using proprietary C based language, create programs to automate interview and collect data for phone based market research• Using proprietary C based language, create data analysis reports and graphs based on data collected from market research• Purchase and keep Unix based machines running • Using proprietary C based language, create programs to automate interview and collect data for phone based market research• Using proprietary C based language, create data analysis reports and graphs based on data collected from market research• Purchase and keep Unix based machines running","duration":"1993 Mar 1996 3 years","duration_short":"3 years","end_date":"Mar 1996","start_date":"1993","subtitle":"Booth Research Services","title":"System Administrator"}],"url":"https://www.linkedin.com/company/booth-research-services"}]', '["PJ Linke “I worked with Lisa for close to 10 years, first as a coworker and later as a subordinate. As a programmer I was always impressed with Lisa\'s attention to detail and ability to solve complex problems in a unique way. She was an excellent mentor and was able to help all of us better our coding skills by calling out new ways to solve problems. As a team lead she was patient kind and fair. She was always able to bring out the best in those she managed. Before I left the company she led a brand new team of several people who had never worked together before, to develop a high profile project in a language none of the engineers had developed in before. Under her lead we were able to complete the project on time by keeping us motivated as well as insulated from the demands of other teams and upper management. I would work for or with Lisa again in a heart beat if the opportunity ever arose again. ”","Lou Oriondo “For the past two years I\'ve worked at Cloud 9 Software, Lisa has been a shining example of what makes a servant leader. During my time working on her team, she always had the team\'s\' back. Lisa ensured that we were seldom overloaded with tasks, protected our velocity by handing ALL client interaction, and made sure that our efforts were rewarded and made visible to stakeholders and executive leadership. She was genuinely interested in our progression as developers and our general well-being as fellow teammates. Most importantly, she led by example. She tackled the hardest problems first and offered her experience and expertise to her team whenever she was able. Her dedication to her team members, her empathy for others, and her vast experience and knowledge within software development make Lisa an excellent member of any team.”"]'] User: ['Nate Brady', 'With over two decades of experience in the industry, my specialty is to help businesses build flexible, business-centric, and secure information technology solutions.', 'Cloud Economist', 'McAfee', '[{"company":"McAfee","company_id":"mcafee","industry":"Computer & Network Security","location":null,"positions":[{"description":"","duration":"Aug 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Aug 2019","subtitle":"McAfee","title":"Cloud Security Architect"},{"description":"via Skyhigh Networks aquisition","duration":"Jan 2018 Jul 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2019","start_date":"Jan 2018","subtitle":"McAfee","title":"Systems Engineering Manager, Cloud Security"}],"url":"https://www.linkedin.com/company/mcafee"},{"company":"(ISC)²","company_id":"isc2","location":"Chicago, IL","positions":[{"description":"","duration":"Feb 2011 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Feb 2011","subtitle":"(ISC)²","title":"Executive Board Member, Chicago Chapter"}],"url":"https://www.linkedin.com/company/isc2"},{"company":"Skyhigh Networks","company_id":"skyhigh-networks","location":"Chicago, IL","positions":[{"description":"","duration":"Feb 2014 Jan 2018 4 years","duration_short":"4 years","end_date":"Jan 2018","start_date":"Feb 2014","subtitle":"Skyhigh Networks","title":"Systems Engineering Lead / Manager"}],"url":"https://www.linkedin.com/company/skyhigh-networks"},{"company":"Blue Coat Systems","company_id":"blue-coat-systems","location":"Chicago, IL","positions":[{"description":"via Crossbeam Systems aquisition via Crossbeam Systems aquisition","duration":"Jul 2011 Feb 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Feb 2014","start_date":"Jul 2011","subtitle":"Blue Coat Systems","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/blue-coat-systems"},{"company":"Crossbeam Systems","company_id":"crossbeam-systems_2","location":"Kansas City, Missouri Area","positions":[{"description":"","duration":"Jun 2006 Jul 2011 5 years 2 months","duration_short":"5 years 2 months","end_date":"Jul 2011","start_date":"Jun 2006","subtitle":"Crossbeam Systems","title":"Lead Systems Engineer"}],"url":"https://www.linkedin.com/company/crossbeam-systems_2"},{"company":"Northwestern Mutual","company_id":"northwestern-mutual","location":"Milwaukee, WI","positions":[{"description":"2000-2003 via contract through MasterLink 2000-2003 via contract through MasterLink","duration":"May 2000 Jun 2006 6 years 2 months","duration_short":"6 years 2 months","end_date":"Jun 2006","start_date":"May 2000","subtitle":"Northwestern Mutual","title":"Network Consultant"}],"url":"https://www.linkedin.com/company/northwestern-mutual"},{"company":"Sentinel Technologies","company_id":"sentinel-technologies","location":"Milwaukee, WI","positions":[{"description":"","duration":"Jan 1999 Jan 2000 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2000","start_date":"Jan 1999","subtitle":"Sentinel Technologies","title":"Network Engineer & Network Application Developer"}],"url":"https://www.linkedin.com/company/sentinel-technologies"},{"company":"BCN Telecom","company_id":"bcn-telecom","location":"Madison, WI","positions":[{"description":"via Internet Express aquisition via Internet Express aquisition","duration":"Jan 1997 Jan 1999 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1999","start_date":"Jan 1997","subtitle":"BCN Telecom","title":"Application Developer/Network Administrator"}],"url":"https://www.linkedin.com/company/bcn-telecom"}]', '["Derek Kwan “I worked on the same West SE team w/Nate and he was our team lead and my assigned mentor/coach as I was coming on-board at Crossbeam. Nate did a tremendous job of managing the technical and sales on-boarding of those of us on the team in sharing both his wealth of networking/security/IT operations knowledge as well as his solid understanding of enterprise sales processes and best practices. Nate brings to bear a unique blending as one of the most technically sharp vendor-side SEs I\'ve worked with, as well as having knowledge, experience and credibility of having worked from the customer-side IT Ops side as well. He rounds that out with his study and research in business economics allowing him to bring a much fuller arsenal to join any team fortunate enough to have him.”","Jeff Perry “I have had the honor to work with Nate Brady on a number of projects throughout the years. He is a true customer advocate and a skilled technologist. Nate shows an extremely high degree of dedication to his company and their clients. Nate is not only an excellent IT Security Engineer but is clearly a very savvy business person. He can regularly be found tying up loose ends (technically, contractually, or otherwise) before many people knew they existed. Any company that Nate works for should count themselves fortunate.”"]']### Assistant: The agent's job is to provide software development solutions. Today, the agent is reaching out to the user because they need to collaborate on building flexible and secure information technology solutions for the user's business.
### Human: Agent: ['Ambika Nair', 'Experienced Manager with a demonstrated history of working in the information technology and services industry. Skilled in managing large and complex projects with multiple stakeholders and components. Strong professional with a Master of Science (MS) focused in International Business from Oklahoma State University.', 'Manager at Cognizant', 'Cognizant', '[{"company":"Cognizant","company_id":"cognizant","industry":"IT Services and IT Consulting","location":"Pasadena, California","positions":[{"description":"","duration":"Dec 2017 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Dec 2017","subtitle":"Cognizant","title":"Manager"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"Millward Brown","company_id":"insightsbykantar","location":null,"positions":[{"description":"","duration":"Nov 2013 Dec 2017 4 years 2 months","duration_short":"4 years 2 months","end_date":"Dec 2017","start_date":"Nov 2013","subtitle":"Millward Brown","title":"Senior Manager - Research Design and Management"},{"description":"","duration":"Oct 2012 Oct 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2013","start_date":"Oct 2012","subtitle":"Millward Brown","title":"Manager - Research Design"},{"description":"","duration":"Jul 2010 Oct 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2012","start_date":"Jul 2010","subtitle":"Millward Brown","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/insightsbykantar"},{"company":"Global Market Insites","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"Global Market Insites","title":"Director Client Services"}],"url":""}]', '["“Within only a few days of working with her, I realized how much value Ambika brings to our team and our clients. Her expertise in research design and implementation is obvious, and her willingness to share her knowledge serves to both elevate our work and enhance our team\'s skill. Furthermore, she\'s able to seamlessly translate this expertise to her clients by understanding their unique needs and tailoring her recommendations accordingly. Combined with her responsiveness and professionalism, this makes her great at managing a variety of clients and research engagements. She\'s truly a wonderful partner both internally and externally...someone I\'d always choose to work with!”","“Ambika is one of the best Research Design Managers one could have on an account. She is detail oriented, accountable, and a solid performer, while also having great communication skills. Whether she is directing internal operations to execute a study, or working directly with a client, she can be counted on to bring everyone together and deliver high quality recommendations and results. She always puts the client first and is willing to go above and beyond when necessary. I just know a project will be successful if Ambika is on the team.”"]'] User: ['John Hagerman', 'Proven leader and change agent with a record of embracing leading edge technologies and bringing them into the the mainstream to solve significant business problems today. Adept at creating strategic partnerships that provide access to critical technologies and early introduction to new markets.', 'Senior Business Executive', 'Algo-Logic Systems, Inc.', '[]', '["Phuong Nguyen “John is a great VP with excellent skills in marketing and managing. It was a pleasure and enjoyable experience working with John.”","Allan Torres “John is by far one of the best professional Business Development and Marketing Executives in technology marketing that I have had the privilege to work with on two different opportunities. He has deftly demonstrated a vast array of capabilities and experience in a number of different product areas ranging from storage, HPC clustering, LAN connectivity from the system level down to the ASIC level. His inherent understanding and clear perceptions related to technical marketing, competitive analysis, partner relationships and alliances along with his instinctive market knowledge are quite rare in one person in any organization. His abilities of deriving clear messages from many different sources and accurately assimilating them into coherent communications are impressive; along with his capacity for assembling and interpreting analytical data that yields meaningful information to be acted upon. John’s professional integrity has garnered the respect of the technology community on a business level as well as on a personal level in such a manner that his many contacts are eager to give of their time to hear what John has to say. John also has a great sense of humor and one of the best attitudes, both needed in these tough times.”"]']### Assistant: The agent's job is to manage large and complex projects with multiple stakeholders, and today, the agent is reaching out to the user because they need to discuss a potential strategic partnership for accessing critical technologies and entering new markets.
### Human: Agent: ['Cory Pearson', 'Insightful Information Technology Director with 21 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Excellent communicator and influencer in working collaboratively with leadership teams to define and accomplish project milestones. Detailed in developing creative business solutions, leveraging diverse methodologies and delivering software engineering solutions for leading organizations. Highly adept in problem-solving, request for proposal development, technology needs assessments and staff training.', 'Director of Application Services at JEWISH FAMILY SERVICE ASSOCIATION OF CLEVELAND OHIO', 'JEWISH FAMILY SERVICE ASSOCIATION OF CLEVELAND OHIO', '[{"company":"JEWISH FAMILY SERVICE ASSOCIATION OF CLEVELAND OHIO","company_id":"jewish-family-service-association-of-cleveland-ohio","industry":"Hospital & Health Care","location":"Beachwood, Ohio, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jul 2020","subtitle":"JEWISH FAMILY SERVICE ASSOCIATION OF CLEVELAND OHIO","title":"Director of Application Services"}],"url":"https://www.linkedin.com/company/jewish-family-service-association-of-cleveland-ohio"},{"company":"Koinonia Homes, Inc.","company_id":"koinonia-homes-inc-","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Koinonia provides services to with people with disabilities. Koinonia Homes is a $102M organization with 700 users at 65 group homes throughout the Cleveland area with 3 main locations. All the sites are connected securely with Fortinet Firewalls, WIFI and VPN connections to the main office. Lead a staff of four in rebuilding agency infrastructure and served as subject manager expert on all IT related matters for the agency. Responsible for managing a budget of over $800k annually. Using contract management and negotiation skills the result was a saving of $200k to the agency over four year period. Through the use of continuous process improvement and using technology to facilitate department and agency goals.","duration":"Feb 2013 Apr 2020 7 years 3 months","duration_short":"7 years 3 months","end_date":"Apr 2020","start_date":"Feb 2013","subtitle":"Koinonia Homes, Inc.","title":"Director of Information Technology"}],"url":"https://www.linkedin.com/company/koinonia-homes-inc-"},{"company":"IT Consultant","company_id":"it-consultant-2","location":"Cleveland","positions":[{"description":"Project ManagementServerNeeds analysis assessmentWorkflowsAuditingAt rest Encryption Project ManagementServerNeeds analysis assessmentWorkflowsAuditingAt rest Encryption","duration":"Oct 2012 Feb 2013 5 months","duration_short":"5 months","end_date":"Feb 2013","start_date":"Oct 2012","subtitle":"IT Consultant","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/it-consultant-2"},{"company":"McArdle","company_id":"mcardle","location":"","positions":[{"description":"I was responsible for the oversite of all of IT infrastructure at the company, in addition to fostering relations with our parent company, The Bureau of National Affairs (BNA) and vendors. McArdle was a 44M printing facility, 260 employees operating 24/7 environment with 3 shifts. This is a manufacturing environment with critical deadlines and high-end computer systems. I was promoted from within company from prepress, to prepress supervisor to IT Manager. During this time I exhibited outstanding project management and was program leader. I was able to coordinate and direct all phases of project-based efforts while managing, motivating, and guiding teams.","duration":"Nov 1999 Sep 2012 12 years 11 months","duration_short":"12 years 11 months","end_date":"Sep 2012","start_date":"Nov 1999","subtitle":"McArdle","title":"IT Manager"}],"url":"https://www.linkedin.com/company/mcardle"},{"company":"Wallace Integrated Graphics","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1998 Feb 1999 8 months","duration_short":"8 months","end_date":"Feb 1999","start_date":"Jul 1998","subtitle":"Wallace Integrated Graphics","title":"Prepress"}],"url":""},{"company":"Reesebrothers, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1996 Jun 1998 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 1998","start_date":"Aug 1996","subtitle":"Reesebrothers, Inc","title":"Prepress Manager"}],"url":""}]', '["Lina Workman “👍👍👍👍👍 highly recommend! Worked with Cory for many years!”","Cheryl Senko “Cory was our go-to IT person when we worked together, and helped me through many projects including launching a website and managing the intranet. He was always accessible and was able to talk in a language that everyone understood, IT person or not. He managed our server and a large network of remote users. ”"]'] User: ['Roland L.', 'Experienced Operations Consultant with a demonstrated history of working in the retail industry. Strong operations professional skilled in Imports, Product Lifecycle Management, Project Management, Global Sourcing and Business Operations.', 'Product Management | Project Management | Business Process improvement | Systems implementation', "Lowe's Companies, Inc.", '[{"company":"Lowe\'s Companies, Inc.","company_id":"lowe%27s-home-improvement","industry":"Retail","location":null,"positions":[{"description":"","duration":"Nov 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Lowe\'s Companies, Inc.","title":"Product Manager, Enterprise Vendor - Merchandising Technology"},{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Lowe\'s Companies, Inc.","title":"Associate Product Manager, Enterprise Vendor - Merchandising Technology"},{"description":"","duration":"Aug 2018 Oct 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2019","start_date":"Aug 2018","subtitle":"Lowe\'s Companies, Inc.","title":"Operations & Support Consultant, Global Merchandising"},{"description":"","duration":"Oct 2015 Aug 2018 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2018","start_date":"Oct 2015","subtitle":"Lowe\'s Companies, Inc.","title":"Sr. Initiatives Analyst, International Merchandising & Global Sourcing"},{"description":"","duration":"May 2014 Oct 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2015","start_date":"May 2014","subtitle":"Lowe\'s Companies, Inc.","title":"Systems Support Specialist, International Merchandising & Global Sourcing"}],"url":"https://www.linkedin.com/company/lowe%27s-home-improvement"},{"company":"Investment Group","company_id":null,"location":"North Carolina","positions":[{"description":"","duration":"2010 2014 4 years","duration_short":"4 years","end_date":"2014","start_date":"2010","subtitle":"Investment Group","title":"General Manager"}],"url":""},{"company":"Hissho Sushi Inc.","company_id":"hisshosushi","location":"Charlotte, North Carolina","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Hissho Sushi Inc.","title":"National Account Manager"}],"url":"https://www.linkedin.com/company/hisshosushi"},{"company":"Foxconn","company_id":"foxconn","location":"Plainfield, Indiana","positions":[{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Foxconn","title":"Cost Management Analyst"}],"url":"https://www.linkedin.com/company/foxconn"}]', '["LinkedIn User “Working with Roland has been a great experience, he focuses not only on the specific product requirements instead he has a very broad knowledge of the retail domain. and he always thinks smart as a product owner, always try to explain the requirement clearly and his sound knowledge on retail vendor onboarding help me to develop good products. he is very logical and analytically very strong, more than that Roland\'s calmness and openness create the good environment for a developer like me. Roland is a very approachable and friendly person, any team would be lucky to have him.”","Rashmi Kedlaya “\u200cIt was fantastic to work with Roland, who is an exceptional product manager I have ever worked with. Always provides detailed insight of a requirement & addresses all our queries on time. He is very approachable & never hesitates to repeat requirement briefing whenever asked. He is an inspiring team player & has a positive attitude towards work. Guides the team with a workable solution whenever team faces technical challenges. It really smoothened my journey at Lowe\'s. Always happy to work under such a great product manager.”"]']### Assistant: The agent's job is to provide technical solutions and oversee IT operations, while the user is reaching out to the agent because they need assistance with implementing systems and improving business operations.
### Human: Agent: ['Leah Paulovich- Miller', 'I am the chief designer and owner of a company called Bella Artistry. We specialize in custom clothing and accessories for people in the Pro Sports arena as well as people in the entertainment industry and anyone into custom, sparkly pieces of art. We work with all mediums but are specialists in working with Swarovski crystal.', 'Owner, Bella Artistry', 'Bella Artistry', '[{"company":"Bella Artistry","company_id":null,"location":"","positions":[{"description":"Bella Artistry embellishes jerseys, clothing, shoes, furniture, phones etc with rhinestones and other types of embellishments.We primarily cater to the professional athlete and his family. Bella Artistry embellishes jerseys, clothing, shoes, furniture, phones etc with rhinestones and other types of embellishments.We primarily cater to the professional athlete and his family.","duration":"1999 - Present 23 years","duration_short":"23 years","end_date":"Present","start_date":"1999","subtitle":"Bella Artistry","title":"Owner"}],"url":""},{"company":"The Vivid Brush","company_id":null,"location":"","positions":[{"description":"I owned and operated a mural and creative furniture Painting company in the Chicago area that catered to Doctor\'s offices, professional athletes and local businesses. I owned and operated a mural and creative furniture Painting company in the Chicago area that catered to Doctor\'s offices, professional athletes and local businesses.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"The Vivid Brush","title":"Owner"}],"url":""},{"company":"dDaniel Advertising","company_id":null,"location":"","positions":[{"description":"I worked as an account executive for my fathers Marketing Firm outside of Pittsburgh, Pa until I married and had to move to Chicago where my husband played football for the Chicago Bears. Then I started The Vivid Brush. I worked as an account executive for my fathers Marketing Firm outside of Pittsburgh, Pa until I married and had to move to Chicago where my husband played football for the Chicago Bears. Then I started The Vivid Brush.","duration":"1992 2000 8 years","duration_short":"8 years","end_date":"2000","start_date":"1992","subtitle":"dDaniel Advertising","title":"Account Executive"}],"url":""}]', '["Audrey L. Johnson “It is with pleasure and gratitude that I recommend Leah and Bella Artistry! On more than one occasion, Leah has participated in AudreyLynnJo gifting projects for high-profile NBA clients. Her creativity and thoroughness have allowed her to master the art of personalizing and sparkling not only athletic wear, but anything... creating unique fashionable designs. Leah\'s warm spirit is always appreciated, and I enjoy working with her. For any future requests. I will always send my clients her way!”","Anny Harper “Leah is a hard working individual, who utilizes her creative expertise in fashion design to embellish anything. She puts a lot of pride in her work, and the finished dazzled product shows it. I will continue to use her service, and I would recommend her to anyone.”"]'] User: ['Emily Wright', "The heart of Mary Kay is Enriching Women's Lives. We are a values-based company with purpose and staying power. We offer a proven business opportunity that helps women discover extra income potential, empowered choices and true beauty from the inside out. Our core value - and one of the reasons I love what I do - is faith first, family second and career third.", 'Skincare Consultant, Color Consultant, Business Coach, Autism Mom, Advocate, Wife, Christ Follower', 'Mary Kay Cosmetics', '[{"company":"Mary Kay Cosmetics","company_id":"mary-kay-cosmetics_2","industry":"Personal Care Product Manufacturing","location":"Lexington SC","positions":[{"description":"My passion is personal, professional and spiritual growth. I coach my team members on how to effectively grow their businesses and achieve their goals, and I cultivate meaningful relationships with my customers. My passion is personal, professional and spiritual growth. I coach my team members on how to effectively grow their businesses and achieve their goals, and I cultivate meaningful relationships with my customers.","duration":"Nov 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Mary Kay Cosmetics","title":"Independent Sales Director"}],"url":"https://www.linkedin.com/company/mary-kay-cosmetics_2"},{"company":"The Wright Group Construction","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2009 - Present 12 years 8 months","duration_short":"12 years 8 months","end_date":"Present","start_date":"Sep 2009","subtitle":"The Wright Group Construction","title":"Owner"}],"url":""},{"company":"Business Network International","company_id":"bni","location":"","positions":[{"description":"Word of Mouth is the BEST form of marketing! BNI specializes in bringing our members business referrals. To find a chapter in the Columbia, SC area and grow your business network in the most successful referral organization in the world, contact me! Word of Mouth is the BEST form of marketing! BNI specializes in bringing our members business referrals. To find a chapter in the Columbia, SC area and grow your business network in the most successful referral organization in the world, contact me!","duration":"Sep 2010 Mar 2022 11 years 7 months","duration_short":"11 years 7 months","end_date":"Mar 2022","start_date":"Sep 2010","subtitle":"Business Network International","title":"Area Director Consultant, Columbia SC"}],"url":"https://www.linkedin.com/company/bni"},{"company":"Option Media, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2008 Dec 2013 5 years 11 months","duration_short":"5 years 11 months","end_date":"Dec 2013","start_date":"Feb 2008","subtitle":"Option Media, LLC","title":"Owner"}],"url":""},{"company":"NCR","company_id":"ncr-corporation","location":"","positions":[{"description":"I began in TeleWeb and then moved to Payment Solutions where I worked as an SSC. I began in TeleWeb and then moved to Payment Solutions where I worked as an SSC.","duration":"Jan 2001 Dec 2007 7 years","duration_short":"7 years","end_date":"Dec 2007","start_date":"Jan 2001","subtitle":"NCR","title":"Service Sales Consultant"}],"url":"https://www.linkedin.com/company/ncr-corporation"},{"company":"Conita Technologies","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Conita Technologies","title":"Sales Engineer"}],"url":""},{"company":"Alltel Wireless","company_id":"verizon","location":"","positions":[{"description":"I worked in the MID program that placed Alltel kiosks in WalMart stores. I rotated to different location around Columbia, SC. I worked in the MID program that placed Alltel kiosks in WalMart stores. I rotated to different location around Columbia, SC.","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Alltel Wireless","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/verizon"}]', '["Steve Hodges “NeuClix hired Emily to write copy for one of our clients in Costa Rica. They are a furniture company and Emily studied their industry and needs and provided excellent copy for their website. You can see it at www.finefurnitureofsarchi.com. Get job Emily!!! Steve Hodges NeuClix, LLC”","Bill Grant “I worked with Emily in developing not only a brochure and new brand identity for Grant Photo & Video and Grant Digital Media, but also helping us implement the new identity. She repeatedly went above and beyond the call of duty to introduce me to her clients and incorporate my services.”"]']### Assistant: The agent's job is to connect with potential business partners and expand her customer base. Today, the agent is reaching out to the user because they need to explore collaboration opportunities between Mary Kay Cosmetics and Bella Artistry in the beauty and fashion industry.
### Human: Agent: ['Ousmane Toure', "I am a skilled and dedicated team member, familiar with the real life applications of both social work and sociology in gathering data related to children's experience in abusive situations, with comprehensive experience evaluating home spaces for abusive behavior. I am prepared to conduct research based on all data I accumulate using data analysis software such as SPSS and STATA. I also have lived all over the world, from Senegal, to France, and now in America, allowing for me to gain cross cultural knowledge that benefits me in relating to people with varied experiences", 'Administrative Assistant | Research Assistant', "City of New York, Administration for Children's Services", '[{"company":"City of New York, Administration for Children\'s Services","company_id":"city-of-new-york-administration-for-children%27s-services","industry":"Government Administration","location":"New York, NY","positions":[{"description":"I assess homes through field visits to determine the existence of child abuse, neglect, and mistreatment. This allows me to determine the likelihood of future abuse for a child in a given situation, collaborating with ACS Staff and service providers to conduct effective interventions, minimizing damage. To do this, I interview household members and child care professionals, evaluating child welfare. I create a referral system of support for families having difficulties engaging with agencies and entitlement benefits. I coordinate efforts with law enforcement in order to ensure the efficacy of future legal proceedings and generate a detailed record of all cases.","duration":"Aug 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Aug 2014","subtitle":"City of New York, Administration for Children\'s Services","title":"Child Protective Specialist"}],"url":"https://www.linkedin.com/company/city-of-new-york-administration-for-children%27s-services"},{"company":"School of Visual Arts","company_id":"svanyc","location":"New York","positions":[{"description":"I managed new hires, acting as a mentor and trainer to aid their transition as a team member, tracking their progress through regular reports. I implemented school policies and procedures, determining student compliance while monitoring student/security interactions I translated information about school policies and education for Spanish and French speaking students. I organized office logistics, ordering supplies and equipment to encourage effective operations. I managed new hires, acting as a mentor and trainer to aid their transition as a team member, tracking their progress through regular reports. I implemented school policies and procedures, determining student compliance while monitoring student/security interactions I translated information about school policies and education for Spanish and French speaking students. I organized office logistics, ordering supplies and equipment to encourage effective operations.","duration":"May 2006 Aug 2014 8 years 4 months","duration_short":"8 years 4 months","end_date":"Aug 2014","start_date":"May 2006","subtitle":"School of Visual Arts","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/svanyc"},{"company":"Enda Tiers Monde","company_id":null,"location":"Dakar, Senegal West Africa","positions":[{"description":"I communicated directly with children to understand the causes of their distress from social and emotional duress. I gathered data for analysis, resulting in effective diagnostic studies on developmental factors. I reported to management on the daily and weekly activities of children. I communicated directly with children to understand the causes of their distress from social and emotional duress. I gathered data for analysis, resulting in effective diagnostic studies on developmental factors. I reported to management on the daily and weekly activities of children.","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"Enda Tiers Monde","title":"Administrative Assistant"}],"url":""}]', '["LinkedIn User “I studied with Ousmane together at The City University of New York, Queens College. We both were in the same master\'s degree program. Ousmane is an outstanding person with a stead-fast personality and very intelligent. I would recommend Ousmane to anyone interested in requiting him in any project or job - he is a really hard working person.”","Holly Reed “Ousmane is a careful and thoughtful researcher and student. Advising his thesis was a pleasure!”"]'] User: ['Heather Kowalski', 'I am a person who works in the business of people . Everyone needs a helping hand sometimes.', 'Benifit Assiciate at Department of Education and Workforce Development', 'Department of Education and Workforce Development', '[{"company":"Department of Education and Workforce Development","company_id":null,"location":"United States","positions":[{"description":"Assist clients in applying for benifits and obtaining employment Assist clients in applying for benifits and obtaining employment","duration":"Sep 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Department of Education and Workforce Development","title":"Benifit Assiciate"}],"url":""},{"company":"Catapult Learning","company_id":"catapult-learning","location":"","positions":[{"description":"Assist in behavior modification of children with developmental and academic disorders in an educational setting Assist in behavior modification of children with developmental and academic disorders in an educational setting","duration":"Aug 2019 Jul 2020 1 year","duration_short":"1 year","end_date":"Jul 2020","start_date":"Aug 2019","subtitle":"Catapult Learning","title":"Teach Assistant"}],"url":"https://www.linkedin.com/company/catapult-learning"},{"company":"Howard County Service Coordination","company_id":null,"location":"Fayette, Missouri","positions":[{"description":"Ensure services provided to consumers who have developmental disabilities are delivered with respect. Ensure consumers living group homes and ISL homes are living a quality life as independently as possible. Ensure DD clients are not enduring abuse or neglect from service providers Ensure services provided to consumers who have developmental disabilities are delivered with respect. Ensure consumers living group homes and ISL homes are living a quality life as independently as possible. Ensure DD clients are not enduring abuse or neglect from service providers","duration":"Apr 2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"Apr 2017","subtitle":"Howard County Service Coordination","title":"Service Coordinator"}],"url":""},{"company":"Children Division","company_id":null,"location":"columbia mo","positions":[{"description":"Children\'s protection Children\'s protection","duration":"May 2015 Feb 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2017","start_date":"May 2015","subtitle":"Children Division","title":"Alternative Care and Family Centered Services"}],"url":""},{"company":"The Best Of The West","company_id":null,"location":"","positions":[{"description":"Customer ServiceInternet hosting via Facebook and TwitterTelecommunicationsTax prep and book keepingSales recordingInventorySuggest for buying of products Customer ServiceInternet hosting via Facebook and TwitterTelecommunicationsTax prep and book keepingSales recordingInventorySuggest for buying of products","duration":"Oct 2010 Oct 2014 4 years 1 month","duration_short":"4 years 1 month","end_date":"Oct 2014","start_date":"Oct 2010","subtitle":"The Best Of The West","title":"Retail Sales"}],"url":""},{"company":"Plus Mark / Hallmark Corp","company_id":null,"location":"Afton Tn.","positions":[{"description":"Maintain machinesEnsure proper changeover of machine partsProvide quality products before deadlineTrouble shoot production problems Maintain machinesEnsure proper changeover of machine partsProvide quality products before deadlineTrouble shoot production problems","duration":"Jun 1999 Nov 1999 6 months","duration_short":"6 months","end_date":"Nov 1999","start_date":"Jun 1999","subtitle":"Plus Mark / Hallmark Corp","title":"Auto Spoller"}],"url":""}]', '["hayat alishah “all the best in current and future endeavors”","DJ Fuz “I have known Heather for a Heather for some years and she is very knowledgable at what she does and have an extensive background in many fields related to Retail and Customer Service. ”"]']### Assistant: The agent's job is to evaluate homes for abusive behavior and conduct research based on data accumulated using data analysis software, and today, the agent is reaching out to the user because they need assistance in behavior modification for children with developmental and academic disorders in an educational setting.
### Human: Agent: ['Christy Scronce', 'Digital Content Lead with a proven track record of building digital media content strategies, while also contributing to overarching company goals. Over 10+ years experience in Digital Marketing including social media strategies, video marketing, and SEO intent-driven site content while leveraging CMS/Programming Tools, Marketing Strategy, Data-Driven Editorial Calendars, Lifecycle Marketing, SEM, Metrics including, Google Analytics, comScore, Omniture, and Radian6. Additional skills include Ad-Sales, Community Management, Localization, Vendor Management, Marketing Budgets, Management Experience, Operations Optimization, Salesforce, JIRA, Adobe CQ5, Basecamp, and Jive. Category experience includes gaming, eSports, music, fashion, and beauty.', 'Lead, Content Curation Strategy & Transactional VOD Marketing at DIRECTV', 'DIRECTV', '[{"company":"DIRECTV","company_id":"directv","industry":"Entertainment Providers","location":"El Segundo, California, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"DIRECTV","title":"Lead, Content Curation Strategy & Transactional VOD Marketing"}],"url":"https://www.linkedin.com/company/directv"},{"company":"AT&T","company_id":"att","location":"El Segundo, California","positions":[{"description":"","duration":"Mar 2017 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2017","subtitle":"AT&T","title":"Lead, Content Merchandising Strategy"}],"url":"https://www.linkedin.com/company/att"},{"company":"Tigerlily Consultants","company_id":"tigerlily-consultants","location":"Los Angeles, CA","positions":[{"description":"","duration":"2015 Aug 2021 6 years","duration_short":"6 years","end_date":"Aug 2021","start_date":"2015","subtitle":"Tigerlily Consultants","title":"Co Founder"}],"url":"https://www.linkedin.com/company/tigerlily-consultants"},{"company":"Mattel, Inc.","company_id":"mattel","location":"El Segundo, CA","positions":[{"description":"•Managed digital content initiatives for the Hot Wheels franchise, promoting YouTube partnership content with Honda, Nickelodeon, Warner Brothers, Marvel, Lucas, and Microsoft • Implemented Youtube best practices process - Increased content visibility and video views by 300% in April 2016 vs. same time prior year. Increased video engagement by 210% vs prior year and increased watch time by 200% vs prior year•Implemented SEO keywords and developed Paid Media process for SEM and TrueView pre-roll ads•Managed multiple agencies and led the global content editorial process and coordinated localization of videos in 10+ languages• Managed and fostered a Content Creator Network of 150 Influencers resulting in 7.5MM video views of product unboxing videos; Spearheaded the creation of 360 Hot Wheels Youtube videos consisting of stop motion animation, live action, and product demos.•Supported the refinement of Hotwheels.com, improving SEO, UI and overall user experience•Managed global content plan and shared localized assets in EFIGS (French, Italian, German, Spanish)","duration":"Nov 2015 Nov 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2016","start_date":"Nov 2015","subtitle":"Mattel, Inc.","title":"Global Brand Marketing Manager (Digital Marketing & New Media)"}],"url":"https://www.linkedin.com/company/mattel"},{"company":"Activision","company_id":"activision","location":null,"positions":[{"description":"•Social Media: Built the largest game franchise pages on Facebook, Twitter, Instagram and Google Plus for Call of Duty.•Content Marketing: Led the strategies that elevated Call of Duty\'s YouTube performance to the #1 and #2 most viewed trailers of 2012. In total, the COD channel is the #1 console gaming profile - and #7 brand channel overall in 2014 - with more than 550MM views and 2.2MM subscribers.• Active Vision Award 2013 recipient for Battle for the Best Idea","duration":"Apr 2013 Apr 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2015","start_date":"Apr 2013","subtitle":"Activision","title":"Manager, Digital Content"},{"description":"• Implemented and led editorial strategy for record-breaking and award-winning Call of Duty: Black Ops, Call of Duty: Modern Warfare 3 & Call of Duty Black Ops II sites, created editorial calendars, managed content creation/10 vendors and socialized content • Built the largest gaming community on Facebook (23MM+) for Call of Duty. Developed social media guidelines for all Activision franchises and created content specifically for Facebook pages, Twitter, Instagram and Callofduty.com using analytics and best practices•Led the strategies and tactics that elevated Call of Duty\'s YouTube performance to the #1 and #2 most viewed trailers of 2012 (and 4 of the top 10 spots). In total, more than 350MM views. Managed all YouTube owned and operated channels (1MM+ subscribers)•SEO optimized all content prior to launch including copy for game trailers, blog posts and overall site landing pages•Worked with legal team to ensure all online properties were ESRB compliant•Used analytics to track user engagement and plan content strategy","duration":"Feb 2011 Apr 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2013","start_date":"Feb 2011","subtitle":"Activision","title":"Web Content Specialist"}],"url":"https://www.linkedin.com/company/activision"},{"company":"Demand Media","company_id":"leafgroup","location":null,"positions":[{"description":"•Programmed top ComScore property - eHow homepage, video landing page and Style channel with timely, seasonal content using analytics and SEO tools•Worked with developers to create programming tools so editors could program 6 new channels•Supported the refinement of the homepage and introduction of videos on homepage •Led the editorial team in completing the editorial calendar that formed the backbone of content production and served as a key support for the sales team•Content lead and liaison on multi-million dollar ad deals with Proctor & Gamble brands including Febreze, Gillette, Head & Shoulders and Tide• Worked with legal team to handle copyright issues and consumer complaints •Managed over 50 freelancers, assigned feature stories and edited articles•Created editorial guidelines for eHow’s Style channel and assisted with content strategy for new Tyra Banks site","duration":"Nov 2007 Feb 2011 3 years 4 months","duration_short":"3 years 4 months","end_date":"Feb 2011","start_date":"Nov 2007","subtitle":"Demand Media","title":"Editor, eHow.com"},{"description":"","duration":"Nov 2007 Jun 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2009","start_date":"Nov 2007","subtitle":"Demand Media","title":"Editor, Demand Studios & eHow"}],"url":"https://www.linkedin.com/company/leafgroup"},{"company":"Citysearch","company_id":"citysearch.com","location":"","positions":[{"description":"•Refreshed editorial lists for homepage sponsorship in (9) markets•Managed “Best of Citysearch” list by monitoring and vetting all polls in any participating (131) cities and assigned work to interns• Interviewed clients to write compelling and persuasive advertising copy. Recognized for my ability to turn around quick, cogent and clean copy •Refreshed editorial lists for homepage sponsorship in (9) markets•Managed “Best of Citysearch” list by monitoring and vetting all polls in any participating (131) cities and assigned work to interns• Interviewed clients to write compelling and persuasive advertising copy. Recognized for my ability to turn around quick, cogent and clean copy","duration":"Sep 2006 Nov 2007 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2007","start_date":"Sep 2006","subtitle":"Citysearch","title":"Merchant Content Editor"}],"url":"https://www.linkedin.com/company/citysearch.com"},{"company":"The Holman Group","company_id":"the-holman-group","location":"","positions":[{"description":"•Researched and wrote articles on developments in mental health for weekly publication• Drafted copy for brochures, flyers, newsletters and posters• Researched all necessary information to answer Request For Proposal (RFP) questions including searching a multitude of databases and experts •Researched and wrote articles on developments in mental health for weekly publication• Drafted copy for brochures, flyers, newsletters and posters• Researched all necessary information to answer Request For Proposal (RFP) questions including searching a multitude of databases and experts","duration":"Jan 2005 Mar 2006 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2006","start_date":"Jan 2005","subtitle":"The Holman Group","title":"Communications Specialist"}],"url":"https://www.linkedin.com/company/the-holman-group"},{"company":"The Los Angeles Daily News","company_id":"los-angeles-daily-news","location":"","positions":[{"description":"•Copy edited as well as wrote advertisements to ensure ads met Account Executive’s requests•Fact checked all outgoing ad information including size, colors and layout •Copy edited as well as wrote advertisements to ensure ads met Account Executive’s requests•Fact checked all outgoing ad information including size, colors and layout","duration":"Jan 2004 Jan 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2005","start_date":"Jan 2004","subtitle":"The Los Angeles Daily News","title":"Pre-press proofreader"}],"url":"https://www.linkedin.com/company/los-angeles-daily-news"},{"company":"LA Youth Newspaper","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1999 Apr 2000 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2000","start_date":"Jan 1999","subtitle":"LA Youth Newspaper","title":"Staff Writer"}],"url":""}]', '["Wen Noah Li “I worked with Christy in Video and Revenue Marketing at AT&T and no matter how difficult the project or task she goes above and beyond to exceed expectations. Her ability to manage multiple projects and communicate eloquently to different business partners is a skillset that any team will benefit from. I\'ve had the pleasure to support Christy in the Transactional Video business with analytics and marketing strategies - to see her creative approach in marketing solutions and leverage analytics has helped to push the business forward. Her determination and dedication to the success of the team are one of the many qualities she encompasses. Any team will be fortunate and lucky to have Christy!”","Peter Bowman “Christy Buena is a powerhouse teammate. During her tenure on Activision\'s Digital Marketing team, Christy effectively managed multiple agencies simultaneously. Christy is a firm believer in teamwork, and leads by example; she worked hand-in-hand with my team to deliver best-in-class work on Call of Duty\'s social media accounts, setting and surpassing the benchmark for Activision\'s brands. Christy served as a central nexus for Activision Digital Marketing, balancing the needs of various departments and agencies simultaneously. Her prioritization and organizational skills are second to none!”"]'] User: ['Blake Sterkel', 'I have had a background in Construction, Real Estate, and Sales/Service. A home inspector was the PERFECT blend of my skills. Dedication, discipline, integrity, and tenacity.', 'Principal Inspector /Franchise Owner at Morrison Plus Property Inspections', 'Morrison Plus Property Inspections', '[{"company":"Morrison Plus Property Inspections","company_id":null,"location":"La Verne/Rancho Cucamonga","positions":[{"description":"America\'s PREMIER Home Inspection Company America\'s PREMIER Home Inspection Company","duration":"Aug 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Morrison Plus Property Inspections","title":"Principal Inspector /Franchise Owner"}],"url":""},{"company":"Diamond Housing Associates, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Jun 2010","subtitle":"Diamond Housing Associates, Inc","title":"Owner"}],"url":""},{"company":"Self Employed","company_id":"indpendent-contractor","location":"","positions":[{"description":"","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"Self Employed","title":"Licensed Realtor"}],"url":"https://www.linkedin.com/company/indpendent-contractor"}]', '["Sue Doane “Blake is Godsend for me! He is my go-to guy anytime I need a hotel room-even at the last minute! I would definitely give Diamond Housing an A+ for service, timely replies and great value!”","Oscar Pinto “Working with Blake and his company was a rewarding experience. He truly stands by the Give-To-Get philosophy and makes his client\'s goals his number one goal. Very fair and honest in all his dealings.”"]']### Assistant: The agent's job is to provide digital content strategies and marketing expertise, while the user is reaching out to the agent because they need guidance on incorporating digital marketing tactics into their real estate business.
### Human: Agent: ['June Langhoff', "I write about new workstyles, communications and technology for a number of national magazines and websites. Articles have appeared in The Leader, Telecommute, Home Office Computing, Fortune, the Los Angeles Times, Profit, Entrepreneur, Business@Home, and Working at Home as well as online at Fast Company, eWork, Trip.com, American Express Small Business, BizLand and Delta Airlines. I'm the author of The Telecommuter's Advisor: Real World Solutions for Remote Workers, which has sold over 100,000 copies, Telecom Made Easy (4th edition), The Business Traveler's Survival Guide, and Phone Company Services. As a business writer, I've worked with many top companies including American Express, AT&T, Better Workplace, Cisco, Dell, Gateway, Haworth, Informix, Intel, ITSourceTEK, JLL, NEC, Optimaze, Oracle, Motorola, SAP, Siebel Systems, Sun Microsystems, Symantec, and Volkswagen. Specialties: White papers, newsletters, case studies, news scanning services & content curation, web content, sales collateral", 'Freelance writer, author', 'Softwords', '[{"company":"Softwords","company_id":null,"location":"","positions":[{"description":"Softwords is a custom word shop. We provide web content, newsletters, multimedia, video scripts, white papers, advertising copy, marketing collateral, training materials, presentation scripting, tech docs and more ...In business since 1983, we have successfully completed projects for AT&T, Better Workplace, Cisco, Sun Microsystems, JLL, DHL, Motorola, Merrill Lynch, Symantec, SAP, American Express, Oracle, Kaiser, Siebel Systems, Intel and Volkswagen Softwords is a custom word shop. We provide web content, newsletters, multimedia, video scripts, white papers, advertising copy, marketing collateral, training materials, presentation scripting, tech docs and more ...In business since 1983, we have successfully completed projects for AT&T, Better Workplace, Cisco, Sun Microsystems, JLL, DHL, Motorola, Merrill Lynch, Symantec, SAP, American Express, Oracle, Kaiser, Siebel Systems, Intel and Volkswagen","duration":"1983 - Present 39 years","duration_short":"39 years","end_date":"Present","start_date":"1983","subtitle":"Softwords","title":"Principal writer, owner"}],"url":""},{"company":"New Ways of Working Network","company_id":"new-ways-of-working-network","location":"","positions":[{"description":"Responsibilities included scanning the Internet for pertinent news and research, producing web content and publishing a weekly newsletter. Responsibilities included scanning the Internet for pertinent news and research, producing web content and publishing a weekly newsletter.","duration":"Dec 2005 Mar 2015 9 years 4 months","duration_short":"9 years 4 months","end_date":"Mar 2015","start_date":"Dec 2005","subtitle":"New Ways of Working Network","title":"Newsletter editor"}],"url":"https://www.linkedin.com/company/new-ways-of-working-network"},{"company":"International Telework Association (ITAC)","company_id":null,"location":"","positions":[{"description":"Editor of TeleTrends, the newsletter for the International Telework Association & Council (ITAC). Editor of TeleTrends, the newsletter for the International Telework Association & Council (ITAC).","duration":"1995 1999 4 years","duration_short":"4 years","end_date":"1999","start_date":"1995","subtitle":"International Telework Association (ITAC)","title":"editor"}],"url":""},{"company":"Stanford Research Institute","company_id":null,"location":"","positions":[{"description":"Edited and rewrote environmental assessment documentation for the U.S. Air Force GWEN project. Edited and rewrote environmental assessment documentation for the U.S. Air Force GWEN project.","duration":"1990 1991 1 year","duration_short":"1 year","end_date":"1991","start_date":"1990","subtitle":"Stanford Research Institute","title":"Project editor"}],"url":""},{"company":"Quantum Innovations Corporation","company_id":null,"location":"","positions":[{"description":"Responsible for research, writing and maintenance of all technical documentation. This included programmer’s reference manuals (artificial intelligence), network set-up and installation instructions, on-line help text, and end-user tutorials. Responsible for research, writing and maintenance of all technical documentation. This included programmer’s reference manuals (artificial intelligence), network set-up and installation instructions, on-line help text, and end-user tutorials.","duration":"1986 1987 1 year","duration_short":"1 year","end_date":"1987","start_date":"1986","subtitle":"Quantum Innovations Corporation","title":"Technical Writer"}],"url":""},{"company":"National SemiConductor","company_id":"national-semiconductor","location":"","positions":[{"description":"Supervised the research, writing and publication of all user documentation (customer training, database administration, field user interface, and operator training) to support field service dispatch center. Supervised the research, writing and publication of all user documentation (customer training, database administration, field user interface, and operator training) to support field service dispatch center.","duration":"1983 1984 1 year","duration_short":"1 year","end_date":"1984","start_date":"1983","subtitle":"National SemiConductor","title":"Administrative Manager"}],"url":"https://www.linkedin.com/company/national-semiconductor"}]', '["Kate Lister “I\'ve had the pleasure of working with June on a number of writing and research projects. I\'ve also seen her in action as a speaker and event host. In all of those roles she has been a superstar. I\'ve been particularly impressed by her ability to synthesize broad ranging research and communicate it in a way that is informative and engaging.”","James L. Creighton “June had provided writing and content management to the New Ways of Working Network for the past seven years. She is a truly outstanding worker. Her editorial skills are excellent and she is able to initiate and manage projects with minimal supervision. She’s one of the best consultant hires I ever made.”"]'] User: ['Adam Pearlman', 'Whatever you do, take care of your shoes.', 'Ready, set, go!', 'Wave Mobile Money', '[{"company":"Wave Mobile Money","company_id":"wavemm","industry":"Financial Services","location":"United States","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Wave Mobile Money","title":"IAM Security Architect"}],"url":"https://www.linkedin.com/company/wavemm"},{"company":"Systech","company_id":"systechmsp","location":"Brooklyn, New York, United States","positions":[{"description":"Cyber Security product owner.Design, engineering, and implementation Acting Senior Customer Security Engineer. Senior System AdministratorProcess and Policy Manager Cyber Security product owner.Design, engineering, and implementation Acting Senior Customer Security Engineer. Senior System AdministratorProcess and Policy Manager","duration":"Nov 2020 Aug 2021 10 months","duration_short":"10 months","end_date":"Aug 2021","start_date":"Nov 2020","subtitle":"Systech","title":"Senior Security Engineer"}],"url":"https://www.linkedin.com/company/systechmsp"},{"company":"Sunflower Bank, N.A.","company_id":"sunflower-bank","location":"Greater Denver Area","positions":[{"description":"Microsoft System AdministratorMicrosoft Exchange AdministratorMicrosoft 365 Administrator ( Including Security Essentials Administration)Security Engineer. (Threat detection, mitigation and remediation engineer)VMWare ( Horizon and Vue) AdministratorCisco Umbrella, AMP, and ISE AdministratorOn site and remote end user support. Hardware and software support.System Vulnerability Remediation and Patching Microsoft System AdministratorMicrosoft Exchange AdministratorMicrosoft 365 Administrator ( Including Security Essentials Administration)Security Engineer. (Threat detection, mitigation and remediation engineer)VMWare ( Horizon and Vue) AdministratorCisco Umbrella, AMP, and ISE AdministratorOn site and remote end user support. Hardware and software support.System Vulnerability Remediation and Patching","duration":"Jan 2020 Aug 2020 8 months","duration_short":"8 months","end_date":"Aug 2020","start_date":"Jan 2020","subtitle":"Sunflower Bank, N.A.","title":"Senior Infrastructure Engineer"}],"url":"https://www.linkedin.com/company/sunflower-bank"},{"company":"Unison Systems","company_id":"unisonsystems","location":"Greenwood Village, Colorado","positions":[{"description":"Consultant Microsoft 365Azure AdministratorMicrosoft Security Center AdministratorSecurity Engineer SOC 2 type 2On site and remote desktop managementServiceNow AdministratorSenior Technical SupportOkta AdministratorAgile working enviroment Consultant Microsoft 365Azure AdministratorMicrosoft Security Center AdministratorSecurity Engineer SOC 2 type 2On site and remote desktop managementServiceNow AdministratorSenior Technical SupportOkta AdministratorAgile working enviroment","duration":"May 2019 Sep 2019 5 months","duration_short":"5 months","end_date":"Sep 2019","start_date":"May 2019","subtitle":"Unison Systems","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/unisonsystems"},{"company":"InteliSecure","company_id":"intelisecure","location":"Greenwood Village , CO","positions":[{"description":"Windows Server Administrator Security EngineerWindows Sever 2008 R2 Windows Server 2016DUO Administrator Okta Administrator SalesForce Administrator Microsoft Office 365 Administrator Microsoft SharePoint Administrator Microsoft Salesforce Administrator AirWatch Administrator Pulse Administrator VMWare Administrator ISO,PCI, and GDPR planning, implementation, and remediation. 2017-2019AVAYA Administrator - VOIPBrivo Security AdministratorSymantec End Point AdministratorPDQ AdministratorVendor/ 3rd party managementZoom Administrator","duration":"Nov 2017 Apr 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2019","start_date":"Nov 2017","subtitle":"InteliSecure","title":"Senior Support Administrator"}],"url":"https://www.linkedin.com/company/intelisecure"},{"company":"Robert Half","company_id":"robert-half-international","location":"Lakewood, CO","positions":[{"description":"","duration":"Jan 2017 Nov 2017 11 months","duration_short":"11 months","end_date":"Nov 2017","start_date":"Jan 2017","subtitle":"Robert Half","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"The Doe Fund,Inc","company_id":"the-doe-fund","location":"Greater New York City Area","positions":[{"description":"Help Desk ManagerMeraki Network Support Microsoft Server 2008 R2 AdminG Suite (Google) AdminAudio and Video Support.Site management, support, and engineer for seven location in New York and Pennsylvania area. Help Desk ManagerMeraki Network Support Microsoft Server 2008 R2 AdminG Suite (Google) AdminAudio and Video Support.Site management, support, and engineer for seven location in New York and Pennsylvania area.","duration":"Jul 2013 Oct 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2016","start_date":"Jul 2013","subtitle":"The Doe Fund,Inc","title":"Technical Support Specialist"}],"url":"https://www.linkedin.com/company/the-doe-fund"},{"company":"Cadwalader, Wickersham & Taft LLP","company_id":"cadwalader-wickersham-&-taft-llp","location":"One World Financial Center 200 Liberty Street New York, NY 10281","positions":[{"description":"Sole technical support, desk side, and remote support for 2500 international users. 3rd shift.Windows 7 end point support.FileSite document management support.Mobile device management (MDM) and supportRemote access ( Citrix, VPN ) support. Sole technical support, desk side, and remote support for 2500 international users. 3rd shift.Windows 7 end point support.FileSite document management support.Mobile device management (MDM) and supportRemote access ( Citrix, VPN ) support.","duration":"Mar 2012 Jul 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2013","start_date":"Mar 2012","subtitle":"Cadwalader, Wickersham & Taft LLP","title":"Helpdesk Analyst"}],"url":"https://www.linkedin.com/company/cadwalader-wickersham-&-taft-llp"},{"company":"Weitz & Luxenberg","company_id":"weitz&luxenberg","location":"700 Broadway, New York, NY 10003","positions":[{"description":"Help desk, desk side, in-person, remote, and offsite technical support. Windows 7 SupportDesktop and Laptop SupportOffice 2010 SupportRemote Access (Citrix) SupportAvaya IP Phone SupportCreston AV SupportLexmark Printer Support and life cycle management Help desk, desk side, in-person, remote, and offsite technical support. Windows 7 SupportDesktop and Laptop SupportOffice 2010 SupportRemote Access (Citrix) SupportAvaya IP Phone SupportCreston AV SupportLexmark Printer Support and life cycle management","duration":"Dec 2010 Mar 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2012","start_date":"Dec 2010","subtitle":"Weitz & Luxenberg","title":"Helpdesk Analyst"}],"url":"https://www.linkedin.com/company/weitz&luxenberg"}]', '["Paul Merritt “Adam is passionate, driven, and motivated IT professional... His insight and multifaceted skill set made his an effective senior member of my organization and I really enjoyed our time together at InteliSecure!”","Mischa Danaceau, CISSP, CISM “Adam is the kind of IT professional who sees beyond the technology and understands the relationship between IT services and the needs of the business. He truly understands and values the relationships between people, process, and technology. Adam is a very smart person and has repeatedly demonstrated an ability to learn quickly and master new technologies and systems with minimal resources. This kind of skill set would be an asset to any IT organization.”"]']### Assistant: The agent's job is to work as a freelance writer and author, and today, the agent is reaching out to the user because they need assistance with researching and writing articles on new workstyles and technology for their national magazines and websites.
### Human: Agent: ['Jessica Ruth', "I'm an energetic, successful and dedicated product manager with over fifteen years experience in the automotive industry. My best work can be found while collaborating with a team, leading a team of product managers, working on product development and large scale projects. I’m experienced in implementing and practicing Agile frameworks. I am a graduate from the University of Wisconsin - Oshkosh with a Bachelor's of Arts in Visual Media", 'Product Owner at Dealer Inspire', 'Dealer Inspire', '[{"company":"Dealer Inspire","company_id":"dealer-inspire","industry":"Automotive","location":"Naperville, Illinois","positions":[{"description":"","duration":"Apr 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Dealer Inspire","title":"Product Manager"}],"url":"https://www.linkedin.com/company/dealer-inspire"},{"company":"Clarivoy","company_id":"clarivoy","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Feb 2018 Mar 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2019","start_date":"Feb 2018","subtitle":"Clarivoy","title":"Vice President Of Product Management"}],"url":"https://www.linkedin.com/company/clarivoy"},{"company":"Dominion Enterprises","company_id":"dominion-enterprises","location":"","positions":[{"description":"","duration":"May 2013 Jan 2018 4 years 9 months","duration_short":"4 years 9 months","end_date":"Jan 2018","start_date":"May 2013","subtitle":"Dominion Enterprises","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/dominion-enterprises"},{"company":"DealerRefresh","company_id":"dealerrefresh","location":"","positions":[{"description":"","duration":"Oct 2011 Nov 2016 5 years 2 months","duration_short":"5 years 2 months","end_date":"Nov 2016","start_date":"Oct 2011","subtitle":"DealerRefresh","title":"Business Manager"}],"url":"https://www.linkedin.com/company/dealerrefresh"},{"company":"DealerFire","company_id":"dealerfire","location":"Oshkosh, Wisconsin Area","positions":[{"description":"","duration":"Apr 2011 Apr 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2013","start_date":"Apr 2011","subtitle":"DealerFire","title":"Brand Manager"}],"url":"https://www.linkedin.com/company/dealerfire"}]', '["Ryan Kelly, C.E. “Jessica and I have worked together for several years at Dominion Enterprises. I have been fortunate to collaborate with her on several programs. Jessica brings great enthusiasm, incredible energy and a \\"can do\\" attitude to everything she does. She has deep and current knowledge of digital marketing.”","Heather Hansson “Working with Jessica is a true partnership. She is a strong communicator and takes the time to know the customers, people, and the products she works with which can be a huge asset to all on the team. I am grateful for her proactive information, her perfectionism, her concern for all parties, and her ability to train and support any role from their specific angle. I am glad to have worked with Jessica and hope to do so more in the future!”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to manage large-scale product development projects in the automotive industry, and today the user is reaching out to the agent because they need assistance in implementing Agile frameworks in their production line.
### Human: Agent: ['Trish Masterson', 'Corporate real estate professional with twenty-five years of combined retail, office, mixed use and industrial property management experience. Accomplished at developing real estate strategies for new and existing markets, renewals, and under-performing real estate, then implementing, executing, and completing the objectives to hit the company goals. Collaborated successfully with Franchisees, Owner-Operators and Private Investors with regard to all aspects of real estate development and nation-wide site selection.', 'Property Administrator at Apogee Engineering, LLC', 'Apogee Engineering, LLC', '[{"company":"Apogee Engineering, LLC","company_id":"apogeeusa","industry":"Defense & Space","location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"Apogee Engineering, LLC","title":"Property Administrator"}],"url":"https://www.linkedin.com/company/apogeeusa"},{"company":"BV Belk Properties","company_id":null,"location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"2017 2021 4 years","duration_short":"4 years","end_date":"2021","start_date":"2017","subtitle":"BV Belk Properties","title":"Real Estate and Property Management Professional"}],"url":""},{"company":"United Franchise Group","company_id":"united-franchise-group","location":"West Palm Beach, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"United Franchise Group","title":"Nation-wide Real Estate Specialist"}],"url":"https://www.linkedin.com/company/united-franchise-group"},{"company":"ACS Properties","company_id":null,"location":"Tequesta, Florida","positions":[{"description":"","duration":"2010 2015 5 years","duration_short":"5 years","end_date":"2015","start_date":"2010","subtitle":"ACS Properties","title":"Property Portfolio Manager"}],"url":""},{"company":"GRL Properties","company_id":"grl-properties","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"2000 2009 9 years","duration_short":"9 years","end_date":"2009","start_date":"2000","subtitle":"GRL Properties","title":"Director of Leasing"}],"url":"https://www.linkedin.com/company/grl-properties"}]', '["William Klein “Trish was very helpful to our firm in starting our new service. She is knowledgeable and very business oriented. Contact her with you needs and see what she may be able to do for your business.”","Jason Thompson “Trish made the transition from paper to electronic lead/business development simple. She has consistently followed up and she has trained every person in my company on her system and how to effectively and efficiently get the most out of it daily. ”"]'] User: ['Jay Perlmutter', 'Accomplished housing and community development professional with experience in underwriting projects and analyzing real estate markets; a strong background in project management to implement successful programs; and a motivated, team-player with excellent analytical, organizational, and research capabilities.', 'Managing Director of Single Family Development at The Atlanta Neighborhood Development Partnership', 'Atlanta Neighborhood Development Partnership', '[{"company":"Atlanta Neighborhood Development Partnership","company_id":"andpinc","industry":"Leasing Real Estate","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Atlanta Neighborhood Development Partnership","title":"Managing Director of Single Family Development"},{"description":"","duration":"Oct 2018 Dec 2021 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2021","start_date":"Oct 2018","subtitle":"The Atlanta Neighborhood Development Partnership","title":"Director of Single Family Development"},{"description":"Manage and oversee single-family development efforts to accomplish mission of promoting, creating and preserving mixed income communities","duration":"Mar 2016 Sep 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2018","start_date":"Mar 2016","subtitle":"The Atlanta Neighborhood Development Partnership","title":"Senior Housing Development Manager"}],"url":"https://www.linkedin.com/company/andpinc"},{"company":"HavenBrook Homes","company_id":"havenbrook-homes","location":null,"positions":[{"description":"Promoted operational improvements to drive timely lease-up of properties and efficient renovation of vacant homes; facilitated leasing process improvement for a doubling of monthly leases over a six month period; oversaw transition to new renovation model to decrease costs and time between acquisition and lease-up; developed regular reporting to investors and company leaders of key operational metrics; collaborated closely with various departments and staff to further operational goals","duration":"Sep 2014 Mar 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2016","start_date":"Sep 2014","subtitle":"HavenBrook Homes","title":"Senior Operations Analyst"},{"description":"Assisted Director of Trading (Acquisitions) with management and oversight of acquisitions team to successfully acquire over 2,500 properties and expansion to new markets; developed daily and weekly reporting to track performance; facilitated creation of monthly budgets to ensure deployment goals met; assisted with analysis of fifteen markets for potential market expansion; improved due diligence process and regular reporting to drive efficiency of property inspections","duration":"Dec 2013 Sep 2014 10 months","duration_short":"10 months","end_date":"Sep 2014","start_date":"Dec 2013","subtitle":"HavenBrook Homes","title":"Trader Desk Analyst"}],"url":"https://www.linkedin.com/company/havenbrook-homes"},{"company":"City of Atlanta","company_id":"city-of-atlanta","location":"","positions":[{"description":"Successfully implemented Neighborhood Stabilization Program, a Federally funded program to re-occupy previously foreclosed homes; managed nine developers with contracts worth over $7M to complete the rehabilitation of 130 units; oversaw compliance reporting to ensure Federal and local requirements were met; and assisted with design and creation of the program, including development of policies and regulations Facilitated various Office of Housing policy initiatives to drive the mission of the Office and expand the role of the Office in Atlanta’s affordable housing delivery system, including creation of a bank REO initiative to accept donated properties and facilitation of the Housing Sub-Cabinet, a monthly collaboration between various government agencies to coordinate efforts for greater efficiencies","duration":"May 2009 Dec 2013 4 years 8 months","duration_short":"4 years 8 months","end_date":"Dec 2013","start_date":"May 2009","subtitle":"City of Atlanta","title":"Management Analyst - Office of Housing"}],"url":"https://www.linkedin.com/company/city-of-atlanta"},{"company":"RCLCO","company_id":"rclco","location":"","positions":[{"description":"Conducted real estate market analysis for a variety of clients including residential, hotel, retail, and office developers and land owners desiring a greater market understanding for successful project execution; analyzed future demand potential for projects by examining demographic and economic trends using historical data and statistical forecast models; surveyed and examined comparable development projects for indicators of potential market needs; successfully completed more than forty varied contracts throughout the Southeast","duration":"Sep 2006 Oct 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2008","start_date":"Sep 2006","subtitle":"RCLCO","title":"Associate"}],"url":"https://www.linkedin.com/company/rclco"},{"company":"Reynoldstown Revitalization Corporation","company_id":null,"location":"","positions":[{"description":"Managed twenty single-family infill houses and two multi-family projects exceeding $1 million dollars annually to accomplish mission of community revitalization; coordinated pre-development tasks, including securing financing and government approval; secured funding from various entities, and tax-credit financing for new multi-family project Managed twenty single-family infill houses and two multi-family projects exceeding $1 million dollars annually to accomplish mission of community revitalization; coordinated pre-development tasks, including securing financing and government approval; secured funding from various entities, and tax-credit financing for new multi-family project","duration":"Feb 2002 Feb 2006 4 years 1 month","duration_short":"4 years 1 month","end_date":"Feb 2006","start_date":"Feb 2002","subtitle":"Reynoldstown Revitalization Corporation","title":"Project Manager"}],"url":""}]', '["Jonathan Bartlett “I was Jay\'s direct supervisor for one year while he was employed in the Atlanta office of RCLCO. Jay was an enthusiastic team member who was willing to go the extra mile to ensure that our work was of the highest quality for our clients. He is constantly looking for ways to hone his analytical skills and he readily seeks and acts upon feedback. Jay has a genuine interest in real estate and in how people experience the built environment. His work at RCLCO has given him a strong background in multiple land uses in markets across the southeast, which should serve him well in any position for which he may be considered.”","Geoff Koski “I worked with Jay for two years. In that time I came to appreciate his organizational skills, dedication, thoughtfulness, intelligence, and passion for real estate. Jay has the ability to translate these qualities into his work and positively influence his team and his projects.”"]']### Assistant: The agent's job is to develop real estate strategies for new and existing markets, and today the user is reaching out to the agent because they need assistance in analyzing real estate markets for their housing and community development projects.
### Human: Agent: ['Kaitlyn Tremper', 'Conversion-oriented social media marketing specialist with exceptional creative skills. 5+ years of B2C and B2B marketing experience in various fast-paced industries. Passionate for social management, brand management, and all things digital marketing. Hobbies include paddle boarding with my dog, traveling, fitness, and spending time outdoors.', 'Digital Marketing Strategist, Social Media at Happy Family Brands (Nurture Inc)', 'Happy Family Brands (Nurture Inc)', '[{"company":"Happy Family Brands (Nurture Inc)","company_id":"happyfamilyorganics","industry":"Food & Beverages","location":"New York, New York","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Happy Family Brands (Nurture Inc)","title":"Digital Marketing Strategist, Social Media"}],"url":"https://www.linkedin.com/company/happyfamilyorganics"},{"company":"Parterre","company_id":"parterre-flooring","location":"Wilmington, Massachusetts","positions":[{"description":"Support digital and social media efforts on innovative concepts and campaigns to drive the strategic goals and profile of the company locally and nationally.Develop and share content on social media channels.Manage digital and social media projects between team members and agencies to ensure seamless execution of initiatives and messaging. Provide monthly reporting on success of all social campaign initiatives. Support digital and social media efforts on innovative concepts and campaigns to drive the strategic goals and profile of the company locally and nationally.Develop and share content on social media channels.Manage digital and social media projects between team members and agencies to ensure seamless execution of initiatives and messaging. Provide monthly reporting on success of all social campaign initiatives.","duration":"Aug 2018 Jan 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2020","start_date":"Aug 2018","subtitle":"Parterre","title":"Social Media Specialist"}],"url":"https://www.linkedin.com/company/parterre-flooring"},{"company":"Wag Labs Inc.","company_id":"wag-labs-inc-","location":"Greater Boston Area","positions":[{"description":"","duration":"Jan 2017 Jan 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2020","start_date":"Jan 2017","subtitle":"Wag Labs Inc.","title":"Dog Walker"}],"url":"https://www.linkedin.com/company/wag-labs-inc-"},{"company":"Boston Solar","company_id":"boston-solar","location":"Greater Boston Area","positions":[{"description":"Coordinated PPC, SEO/SEM and Paid Social Media Campaigns.Increased social media growth by 56% and website traffic by 50%.Developed content for blogs, website, and social media channels.Implemented email campaigns by which click through and open rates were >10% above the industry average.Designed graphics and materials for the sales team using Adobe Suite.Assisted with website development.Analyzed and reported the success of all campaigns for the Director of Marketing & CEO.","duration":"Aug 2017 Aug 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2018","start_date":"Aug 2017","subtitle":"Boston Solar","title":"Digital Marketing Coordinator"}],"url":"https://www.linkedin.com/company/boston-solar"},{"company":"SOBO Concepts","company_id":"sobo-concepts","location":"Greater Boston Area","positions":[{"description":"","duration":"Feb 2017 Aug 2017 7 months","duration_short":"7 months","end_date":"Aug 2017","start_date":"Feb 2017","subtitle":"SOBO Concepts","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/sobo-concepts"},{"company":"New Wave Boston Real Estate","company_id":"new-wave-boston-real-estate","location":"Boston","positions":[{"description":"","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"New Wave Boston Real Estate","title":"Talent Acquisition and Brand Manager"}],"url":"https://www.linkedin.com/company/new-wave-boston-real-estate"},{"company":"SUNY Plattsburgh","company_id":"suny-plattsburgh","location":null,"positions":[{"description":"•Developed and implemented a strategy for outreach to one department/major at SUNY Plattsburgh in order to better communicate with faculty and promote study away opportunities. This included surveying faculty for ideas, current knowledge, information requests, etc. and then analyzed the results to determine how to focus additional efforts. •Based on information from faculty I reached out to host universities or other SUNY campuses for additional details on courses or programs specific to the department they are focused on.•Created a report with an assessment of outreach, materials created and future recommendations, as well as a template for other interns to use.•Collaborated with Global Education Mentors and other GEO interns and staff to promote events, programs and scholarships through various mediums.","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"SUNY Plattsburgh","title":"Public Relations Intern"},{"description":"","duration":"Aug 2014 May 2015 10 months","duration_short":"10 months","end_date":"May 2015","start_date":"Aug 2014","subtitle":"SUNY Plattsburgh","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/suny-plattsburgh"},{"company":"Cinderella4aday Wedding Coordinating","company_id":null,"location":"Kingston, NY","positions":[{"description":"","duration":"May 2014 Aug 2014 4 months","duration_short":"4 months","end_date":"Aug 2014","start_date":"May 2014","subtitle":"Cinderella4aday Wedding Coordinating","title":"Event Coordinator/Marketing Intern"}],"url":""}]', '["Kerri Convery “With a passion for social media and a collaborative, \\"instant-friend\\" personality, Kaitlyn was the perfect addition to the Parterre Marketing team. It didn\'t matter that her background wasn\'t in flooring, she came to the team with a willingness to ask questions, a quick ability to learn and a drive to do well. Kaitlyn transformed each of Parterre\'s social media platforms with fresh ideas and was invested in measuring the results of each of her posts, stories or ads -- and in turn, adjusting her strategies as needed. She was both enjoyable and reliable to work with, as we often teamed up on product launches, campaigns or projects with Parterre\'s external digital agency. Someone you can count on, any company would be lucky to have Kaitlyn on their team! ”","David Remillard “Kaitlyn is terrific. She has the rare combination of being analytical and creative. Kaitlyn was an essential member of my marketing team and instrumental in training me in the world of solar. I was/am very impressed at her work ethic, problem solving ability and most of all her accountability. Kaitlyn will do what it takes to get a project done. ”"]'] User: ['Megan Wolf, SHRM-CP', 'I am a Human Resources professional with a focus on my customer’s experience, currently focusing on associate relations. I love my #lifeatpetsmart and the drive to foster an AWEsome experience for associates and pet parents alike!', 'Senior Human Resources Business Partner at PetSmart', 'PetSmart', '[{"company":"PetSmart","company_id":"petsmart","industry":"Retail","location":null,"positions":[{"description":"","duration":"Dec 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Dec 2021","subtitle":"PetSmart","title":"Senior Human Resources Business Partner"},{"description":"","duration":"Apr 2020 Dec 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2021","start_date":"Apr 2020","subtitle":"PetSmart","title":"Senior Associate Relations Manager"}],"url":"https://www.linkedin.com/company/petsmart"},{"company":"Group Management Services, Inc.","company_id":"group-management-services-inc-","location":"Columbus, Ohio","positions":[{"description":"• Evaluated human resource practices within client organizations to determine effective procedures, techniques, and practices to establish and strength the human resource function within the company• Created and executed an HR plan to guide the relationship with clients including handbooks, job descriptions, employee relations, training and development, risk and performance management • Developed and conducted trainings to instruct organization managers, supervisors, and employees in human relation skills such as supervisory, conflict resolution, interpersonal communication and effective interaction skills • Facilitated management training curriculum concerning human resources management and employment law to reduce employee litigation and grievances. • Consulted with client organizations and personnel regarding risk management, including workers compensation and unemployment claims management.","duration":"Jun 2018 Apr 2020 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2020","start_date":"Jun 2018","subtitle":"Group Management Services, Inc.","title":"Human Resources Account Manager"}],"url":"https://www.linkedin.com/company/group-management-services-inc-"},{"company":"Ohio State University Comprehensive Cancer Center-James Cancer Hospital & Solove Research Institute","company_id":"ohio-state-university-comprehensive-cancer-center-james-cancer-hospital-&-solove-research-institute","location":"Columbus, Ohio Area","positions":[{"description":"· Worked with the Human Resources department to onboard all volunteers working in research labs · Performed new student orientations, process I-9 documents, and complete the onboarding process· Maintained personnel related documentation and assist with any additional tasks the team needs · Worked with the Human Resources department to onboard all volunteers working in research labs · Performed new student orientations, process I-9 documents, and complete the onboarding process· Maintained personnel related documentation and assist with any additional tasks the team needs","duration":"Oct 2015 May 2018 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2018","start_date":"Oct 2015","subtitle":"Ohio State University Comprehensive Cancer Center-James Cancer Hospital & Solove Research Institute","title":"Human Resources Intern"}],"url":"https://www.linkedin.com/company/ohio-state-university-comprehensive-cancer-center-james-cancer-hospital-&-solove-research-institute"},{"company":"PetSmart","company_id":"petsmart","location":"Phoenix, Arizona","positions":[{"description":"·Implemented a $125,000+ scholarship program for PetSmart associates and dependents·Helped reallocate a $1.2 million budget to both increase awareness and fundraising efforts·Coordinated cross-functionally for all aspects of the project within the different business groups·Met with over 50 leaders in the business over 3 months to learn about different aspects of the business ·Implemented a $125,000+ scholarship program for PetSmart associates and dependents·Helped reallocate a $1.2 million budget to both increase awareness and fundraising efforts·Coordinated cross-functionally for all aspects of the project within the different business groups·Met with over 50 leaders in the business over 3 months to learn about different aspects of the business","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"PetSmart","title":"Human Resources Intern"}],"url":"https://www.linkedin.com/company/petsmart"},{"company":"The Ohio State University Wexner Medical Center","company_id":"the-ohio-state-university-wexner-medical-center","location":"","positions":[{"description":"· Worked with the families of patients in the SICU · Served as the liaison between the families of the patients and the hospital staff · Connected families with resources such as chaplains and social services to make a tragic situation go as smoothly as possible · Worked with the families of patients in the SICU · Served as the liaison between the families of the patients and the hospital staff · Connected families with resources such as chaplains and social services to make a tragic situation go as smoothly as possible","duration":"Aug 2015 Dec 2015 5 months","duration_short":"5 months","end_date":"Dec 2015","start_date":"Aug 2015","subtitle":"The Ohio State University Wexner Medical Center","title":"Family Support Intern"}],"url":"https://www.linkedin.com/company/the-ohio-state-university-wexner-medical-center"},{"company":"SwimOutlet.com","company_id":"swimoutlet-com","location":"","positions":[{"description":"· Learned how to work independently and constantly problem solve while processing returns · Improved upon self-motivation because my data was constantly being tracked · Consistently received the daily “top outbound associate” · Learned how to work independently and constantly problem solve while processing returns · Improved upon self-motivation because my data was constantly being tracked · Consistently received the daily “top outbound associate”","duration":"May 2015 Aug 2015 4 months","duration_short":"4 months","end_date":"Aug 2015","start_date":"May 2015","subtitle":"SwimOutlet.com","title":"Seasonal Warehouse Associate"}],"url":"https://www.linkedin.com/company/swimoutlet-com"}]', '["Michelle Barker “Megan always responds to me quickly, even when she is on vacation! Megan is straightforward and open to discussion; yet, will explain things patiently, and honestly; even if it is not what you want to hear! ”","Julia Fletcher “Few people have the ability to manage and motivate an organization like Megan. I had the pleasure of working underneath her on the executive board for the OSU Water Polo team. During which, she seamlessly coordinated with OSU’s Athletic office, managed coaching staff, as well as consistently directed and served as a role model for our entire team. Megan is strategic, flexible and effortlessly directs a variety of personalities. More importantly, she is genuine, kind and a joy to be around. Any employer would be lucky to have her on their team. ”"]']### Assistant: The agent's job is to manage social media and brand management, and today the agent is reaching out to the user because they need assistance with implementing a scholarship program for associates and dependents at their company.
### Human: Agent: ['Stephanie Williams', "Stephanie is a highly motivated and dedicated communications professional with significant experience working in the government, not-for-profit, arts and publishing sectors. With exemplary writing, editing, proofreading and project management skills, she is committed to planning, developing and producing quality content for different audiences and channels, including social media platforms. Stephanie's communications experience spans strategy development, creative and timely content planning, and content delivery.", 'Senior Communications Adviser at Creative Victoria', 'Creative Victoria', '[{"company":"Creative Victoria","company_id":"creative-victoria","industry":"Government Administration","location":"","positions":[{"description":"","duration":"Jun 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Creative Victoria","title":"Senior Communications Adviser"}],"url":"https://www.linkedin.com/company/creative-victoria"},{"company":"Consultant / Freelance","company_id":"consultant-freelance","location":"","positions":[{"description":"I provide communications and editorial services as a consultant, including: content strategy, communications, copywriting, editing and proofreading for a variety of arts and community-focused projects for trade, government, not-for-profit and arts sectors. I provide communications and editorial services as a consultant, including: content strategy, communications, copywriting, editing and proofreading for a variety of arts and community-focused projects for trade, government, not-for-profit and arts sectors.","duration":"2010 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2010","subtitle":"Consultant / Freelance","title":"Communications Specialist, Editor and Writer"}],"url":"https://www.linkedin.com/company/consultant-freelance"},{"company":"Department of Jobs, Precincts and Regions","company_id":"department-of-jobs-precincts-and-regions","location":"Melbourne, Australia","positions":[{"description":"","duration":"Jan 2019 Jun 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2020","start_date":"Jan 2019","subtitle":"Department of Jobs, Precincts and Regions","title":"Department Liaison - Creative Industries and Equality"}],"url":"https://www.linkedin.com/company/department-of-jobs-precincts-and-regions"},{"company":"Creative Victoria","company_id":"creative-victoria","location":"Melbourne, Australia","positions":[{"description":"","duration":"Oct 2016 Jan 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2019","start_date":"Oct 2016","subtitle":"Creative Victoria","title":"Communications and Digital"}],"url":"https://www.linkedin.com/company/creative-victoria"},{"company":"City of Melbourne","company_id":"city-of-melbourne","location":"Melbourne, Australia","positions":[{"description":"Premier Events: Melbourne Music Week, Melbourne Spring Fashion Week, New Year\'s Eve and Moomba. Premier Events: Melbourne Music Week, Melbourne Spring Fashion Week, New Year\'s Eve and Moomba.","duration":"May 2014 Apr 2016 2 years","duration_short":"2 years","end_date":"Apr 2016","start_date":"May 2014","subtitle":"City of Melbourne","title":"Events Marketing Communications Officer"}],"url":"https://www.linkedin.com/company/city-of-melbourne"},{"company":"Stephanie Alexander Kitchen Garden Foundation","company_id":"stephanie-alexander-kitchen-garden-foundation","location":"","positions":[{"description":"","duration":"May 2013 Nov 2013 7 months","duration_short":"7 months","end_date":"Nov 2013","start_date":"May 2013","subtitle":"Stephanie Alexander Kitchen Garden Foundation","title":"Public Relations Coordinator"}],"url":"https://www.linkedin.com/company/stephanie-alexander-kitchen-garden-foundation"},{"company":"Victoria Law Foundation","company_id":"victoria-law-foundation","location":"","positions":[{"description":"","duration":"Feb 2011 Oct 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2012","start_date":"Feb 2011","subtitle":"Victoria Law Foundation","title":"Project Editor"}],"url":"https://www.linkedin.com/company/victoria-law-foundation"},{"company":"The Monthly","company_id":"the-monthly","location":"","positions":[{"description":"","duration":"Aug 2009 Sep 2010 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2010","start_date":"Aug 2009","subtitle":"The Monthly","title":"Production Manager"}],"url":"https://www.linkedin.com/company/the-monthly"},{"company":"Wiley-Blackwell","company_id":"john-wiley-and-sons","location":"","positions":[{"description":"","duration":"Mar 2006 Aug 2009 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2009","start_date":"Mar 2006","subtitle":"Wiley-Blackwell","title":"Production Editor"}],"url":"https://www.linkedin.com/company/john-wiley-and-sons"}]', '["Annie Hayward “Stephanie is an experienced marketing communications professional with the adaptability to slot into a Marcomms team quickly. She is a productive worker and has extremely strong editing skills. She also has good events management experience and her input to the Stephanie Alexander Kitchen Garden Foundation was valued.”","Lindsey Mathews “Stephanie is a joy to work with and I was lucky enough to do so for almost three years. During that time Stephanie never failed to bring a calm and careful approach all aspects of her work. Her love of the written word -- and her thorough understanding of the full range of channels through which it can be leveraged -- make her an asset to any communications team. Her years in the industry have given her clear and decisive judgement and I am happy to recommend her for roles that require a professional who is well-versed in strategy development, content creation, planning and delivery and is, in short, a pleasure to have on your team.”"]'] User: ['Lindsay Deshler', 'Experienced Marketing Consultant with a demonstrated history of working in the retail industry. Passionate about Customer Acquisition, E-Commerce, and Branding.', 'Marketing Consultant', 'Freelance Marketing and Creative Services', '[{"company":"Freelance Marketing and Creative Services","company_id":"freelance-marketing-and-creative-services","industry":"Marketing and Advertising","location":"Greater Boston Area","positions":[{"description":"","duration":"Feb 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Feb 2019","subtitle":"Freelance Marketing and Creative Services","title":"Marketing Consultant"}],"url":"https://www.linkedin.com/company/freelance-marketing-and-creative-services"},{"company":"Chelsea Clock","company_id":"chelsea-clock","location":"Chelsea, MA","positions":[{"description":"","duration":"Feb 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Feb 2019","subtitle":"Chelsea Clock","title":"E-Commerce Marketing Manager"}],"url":"https://www.linkedin.com/company/chelsea-clock"},{"company":"Leisure Pass Group","company_id":"gocity","location":"Boston","positions":[{"description":"","duration":"Jan 2016 Oct 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2018","start_date":"Jan 2016","subtitle":"Leisure Pass Group","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/gocity"},{"company":"Smart Destinations (now Leisure Pass Group)","company_id":"smart-destinations-inc-","location":null,"positions":[{"description":"• Strategy and oversight of email marketing programs ( $18M+ generated in 2018 alone.)• Increased email revenue by 5900% within the 3 years solely managing the email channel.• Vetted technology and successfully lead Email Service Provider platform migration. • Day-to-day management of design and content resources, promotional email promotional campaigns, automation programs, complex drip campaigns, A/B testing, segmentation, and reporting","duration":"Jan 2015 Oct 2018 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2018","start_date":"Jan 2015","subtitle":"Smart Destinations (now Leisure Pass Group)","title":"Email Marketing Manager"},{"description":"• Website Content Development and Manager • Project Manager, Design• Social Media Manager","duration":"Jan 2014 Apr 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2015","start_date":"Jan 2014","subtitle":"Smart Destinations Inc.","title":"Assistant Marketing Manager"}],"url":"https://www.linkedin.com/company/smart-destinations-inc-"},{"company":"Murray Camp of Nantucket","company_id":null,"location":"Nantucket, Ma","positions":[{"description":"• Website Management • Website Management","duration":"Mar 2012 Aug 2012 6 months","duration_short":"6 months","end_date":"Aug 2012","start_date":"Mar 2012","subtitle":"Murray Camp of Nantucket","title":"Assistant Director"}],"url":""},{"company":"Mansfield Sales Partners","company_id":"sfepartner","location":"","positions":[{"description":"• Account ‘Global Information Security’ Budget Manager • Event Marketing Coordinator • Account ‘Global Information Security’ Budget Manager • Event Marketing Coordinator","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Mansfield Sales Partners","title":"Marketing and Sales Executive"}],"url":"https://www.linkedin.com/company/sfepartner"}]', '["Nellie Troisi “I’ve worked with Lindsay at Chelsea Clock on various marketing initiatives, including digital ad campaigns, catalogs and more. Lindsay is a pleasure to work with, responds quickly, and is highly skilled in marketing. In addition, she is familiar with design software (InDesign) — which is a big plus for any marketing department. I recommend Lindsay and look forward to working together on future projects!”","Casey Makovich “Lindsay is one of the most organized people I\'ve ever worked with. She is a skilled project manager, strategic email marketing manager, highly self-motivated, and an all-around great team member. Lindsay and I worked on the Americas digital marketing team together for 3+ years in many capacities, including email - a channel she helped grow more than 100X, in terms of revenue, by advising an ESP change, optimizing list segmentation and marketing automation campaigns, implementing a/b tests, and tasking out copy and design improvements. I very much enjoyed working with Lindsay and think she\'s be a great addition to any team!”"]']### Assistant: The agent's job is to work as a Senior Communications Adviser at Creative Victoria. Today, the agent is reaching out to the user because they need to discuss a potential collaboration for a marketing project in the arts sector.
### Human: Agent: ['Karly Lamm', 'Outside of trying new local restaurants and taking part in outdoor activities, I strive to bring 100% effort to any and every project and am poised to leverage keen programming expertise within an Agile environment. If you are trying to find me, I am most likely coding or with my puppy!', 'Jr. Software Developer at VOLT Systems', 'VOLT Systems', '[{"company":"VOLT Systems","company_id":"voltsystems","industry":"Information Technology and Services","location":"","positions":[{"description":"• Developed and maintained Angular and ASP.NET Core software using Agile software development techniques.• Maintained, tested, and integrated application components in Angular and C#.• Created and maintained documentation pertaining to software development and projects.• Implemented automated system testing using Cypress.io• Expanded understanding of back-end and front-end technologies as a full-stack developer.• Expanded understanding of databases, using MongoDB and SQL.• Utilized Agile frameworks, Scrum and Kanban, to complete tasks in a timely fashion.• Tested provider APIs using Postman","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"VOLT Systems","title":"Jr. Software Developer"}],"url":"https://www.linkedin.com/company/voltsystems"},{"company":"LaunchCode","company_id":"launchcode","location":"","positions":[{"description":"• Analyzed and evaluated student progress and course curriculum in web development.• Provided prompt and specific feedback to students through GitHub.• Planned live-coding classroom activities and work to reinforce lessons through active student engagement. • Analyzed and evaluated student progress and course curriculum in web development.• Provided prompt and specific feedback to students through GitHub.• Planned live-coding classroom activities and work to reinforce lessons through active student engagement.","duration":"Dec 2020 May 2021 6 months","duration_short":"6 months","end_date":"May 2021","start_date":"Dec 2020","subtitle":"LaunchCode","title":"Tech Leadership Fellow"}],"url":"https://www.linkedin.com/company/launchcode"},{"company":"Lambda School","company_id":"lambdaschool","location":"","positions":[{"description":"• Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks in relation to technology• Instructed individuals in career development techniques, such as job search and application strategies, resume writing, and interview skills. • Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks in relation to technology• Instructed individuals in career development techniques, such as job search and application strategies, resume writing, and interview skills.","duration":"Oct 2020 Mar 2021 6 months","duration_short":"6 months","end_date":"Mar 2021","start_date":"Oct 2020","subtitle":"Lambda School","title":"Web Developer Mentor"}],"url":"https://www.linkedin.com/company/lambdaschool"},{"company":"Lindenwood University","company_id":"lindenwooduniversity","location":"","positions":[{"description":"• Reviewed system and network performance to make proactive adjustments based on established IT policies.• Installed and configured software and hardware.• Managed customers\' expectations of support and technology functionality in order to provide a positive user experience. • Reviewed system and network performance to make proactive adjustments based on established IT policies.• Installed and configured software and hardware.• Managed customers\' expectations of support and technology functionality in order to provide a positive user experience.","duration":"Jul 2020 Dec 2020 6 months","duration_short":"6 months","end_date":"Dec 2020","start_date":"Jul 2020","subtitle":"Lindenwood University","title":"Information Technology Intern"}],"url":"https://www.linkedin.com/company/lindenwooduniversity"},{"company":"Kaldis Coffee House","company_id":"kaldis-coffee-house","location":null,"positions":[{"description":"","duration":"Jan 2020 Aug 2020 8 months","duration_short":"8 months","end_date":"Aug 2020","start_date":"Jan 2020","subtitle":"Kaldis Coffee House","title":"Manager"},{"description":"","duration":"Jun 2019 Jan 2020 8 months","duration_short":"8 months","end_date":"Jan 2020","start_date":"Jun 2019","subtitle":"Kaldis Coffee House","title":"Sales"}],"url":"https://www.linkedin.com/company/kaldis-coffee-house"},{"company":"St. Louis College of Pharmacy","company_id":"uhsp","location":null,"positions":[{"description":"","duration":"Oct 2018 Jun 2019 9 months","duration_short":"9 months","end_date":"Jun 2019","start_date":"Oct 2018","subtitle":"St. Louis College of Pharmacy","title":"Campus Tour Guide"},{"description":"","duration":"Aug 2017 Jun 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2019","start_date":"Aug 2017","subtitle":"St. Louis College of Pharmacy","title":"Biology Teaching Assistant"}],"url":"https://www.linkedin.com/company/uhsp"},{"company":"Walgreens","company_id":"walgreens","location":"","positions":[{"description":"","duration":"Sep 2015 Dec 2018 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2018","start_date":"Sep 2015","subtitle":"Walgreens","title":"Pharmacy Technician"}],"url":"https://www.linkedin.com/company/walgreens"}]', '["Kelly Rankin “Karly is really easy to work with and learns quickly. She takes initiative, is a strong communicator and is rapidly sharpening her full stack development skills. I appreciate her willingness to collaborate extensively and produce solutions that are of high quality and are valuable to the company and its customers.”","Jacob Francois “I taught Karly while she attended LaunchCode’s LC101 course. Karly took to course material quickly which an enthusiastic and diligent approach. She often moved beyond the pace of the coursework. Her code met requirements and increasingly displayed best practices as she sought feedback. In group conversation she always contributed with meaningful questions and observations. Karly’s diligent pursuit of technical skills, and socially intelligent approach to collaboration makes her a pleasure to work with.”"]'] User: ['Christina Cubitt, MNM', 'Human Resources professional with a strong passion for supporting and serving staff so that they thrive in the workplace. Skilled in team building, leadership, mentorship, process management and improvement, database management, and more.', 'Benefits Coordinator at Lancaster', 'Lancaster', '[{"company":"Lancaster","company_id":"lancaster","industry":"Wholesale","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Lancaster","title":"Benefits Coordinator"},{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"Lancaster","title":"Human Resources Administrator"}],"url":"https://www.linkedin.com/company/lancaster"},{"company":"OpSource Staffing, Inc","company_id":"operational-resources-inc-opsource-","location":"Spartanburg, South Carolina, United States","positions":[{"description":"","duration":"Jul 2020 Nov 2020 5 months","duration_short":"5 months","end_date":"Nov 2020","start_date":"Jul 2020","subtitle":"OpSource Staffing, Inc","title":"Recruiter"}],"url":"https://www.linkedin.com/company/operational-resources-inc-opsource-"},{"company":"Cummings & Lewis LLC","company_id":"cummings-lewis-llc-spartanburg","location":"Spartanburg, SC","positions":[{"description":"","duration":"Jan 2020 Jul 2020 7 months","duration_short":"7 months","end_date":"Jul 2020","start_date":"Jan 2020","subtitle":"Cummings & Lewis LLC","title":"Receptionist"}],"url":"https://www.linkedin.com/company/cummings-lewis-llc-spartanburg"},{"company":"Open School","company_id":"open-school-nw","location":null,"positions":[{"description":"","duration":"Nov 2018 Dec 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2019","start_date":"Nov 2018","subtitle":"Open School","title":"Human Resources Generalist"},{"description":"","duration":"Jul 2018 Nov 2018 5 months","duration_short":"5 months","end_date":"Nov 2018","start_date":"Jul 2018","subtitle":"Open School NW","title":"Registrar"}],"url":"https://www.linkedin.com/company/open-school-nw"},{"company":"JEWISHcolorado","company_id":"jewishcolorado","location":null,"positions":[{"description":"","duration":"Aug 2017 Jul 2018 1 year","duration_short":"1 year","end_date":"Jul 2018","start_date":"Aug 2017","subtitle":"JEWISHcolorado","title":"Human Resources Administrator/Donor Services"},{"description":"","duration":"Jun 2016 Aug 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2017","start_date":"Jun 2016","subtitle":"JEWISHcolorado","title":"Donor Services Associate"}],"url":"https://www.linkedin.com/company/jewishcolorado"},{"company":"Starbucks","company_id":"starbucks","location":"Arapahoe & Boston","positions":[{"description":"","duration":"Feb 2015 Jun 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2016","start_date":"Feb 2015","subtitle":"Starbucks","title":"Barista"}],"url":"https://www.linkedin.com/company/starbucks"},{"company":"Girl Scouts of Colorado","company_id":"girl-scouts-of-colorado","location":null,"positions":[{"description":"","duration":"Jul 2014 Dec 2014 6 months","duration_short":"6 months","end_date":"Dec 2014","start_date":"Jul 2014","subtitle":"Girl Scouts of Colorado","title":"Director of Customer Experience"},{"description":"","duration":"Jan 2014 Jul 2014 7 months","duration_short":"7 months","end_date":"Jul 2014","start_date":"Jan 2014","subtitle":"Girl Scouts of Colorado","title":"Director of Registration and Customer Support"},{"description":"","duration":"Feb 2011 Jan 2014 3 years","duration_short":"3 years","end_date":"Jan 2014","start_date":"Feb 2011","subtitle":"Girl Scouts of Colorado","title":"Registration Manager"},{"description":"","duration":"Sep 2008 Feb 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2011","start_date":"Sep 2008","subtitle":"Girl Scouts of Colorado","title":"Membership & Summer Camp Registrar"}],"url":"https://www.linkedin.com/company/girl-scouts-of-colorado"}]', '["“Christina has a great business mindset with a strong emphasis on social responsibility and philanthropy. She also has a great demeanor to build positive and friendly relationships in the workplace.”","“I worked with Christina for two years at JEWISHcolorado and watched her progress from being an intern doing simple data entry to being an integral part of the Donor Services team and HR and payroll administrator. During our time as coworkers, I watched her take on more and more responsibilities to the point where she became an indispensable part of the staff. She is smart, a fast learner, hard worker, and handles any project or assignment given to her with care and diligence. As a Donor Services specialist, she was often the first point of contact for donors who had questions about pledges, payments, or general organizational issues and was always courteous and professional when speaking with donors on the phone. She is respectful toward all her colleagues in the office, and has a great attitude about getting her work done. I can’t say enough good things about Christina and would recommend her for any position that she applies for. ”"]']### Assistant: The agent's job is to coordinate with employees for training programs, and today the agent is reaching out to the user to schedule a mentoring session for a new software development project.
### Human: Agent: ['Sam Molesworth', 'An experienced professional in the pharmaceutical industry with a solid R&D/pharmaceutical science background with over 20 years of experience. Led multiple teams consisting of scientists in Analytical Development, Tech Transfer, and Formulation Development/Process Development. Specialties: • Problem solving using creative and innovative solutions • Making sound decisions promptly based on scientific data • Developing vision to help drive business through development of new strategies or new projects • Implementation of new techniques and instrumentation', 'Director/Head, GPPD Drug Product Development - US, at Pfizer', 'Pfizer', '[{"company":"Pfizer","company_id":"pfizer","industry":"Pharmaceutical Manufacturing","location":null,"positions":[{"description":"Leader of multiple teams of Analytical Development, Tech Transfer, and Formulation/Process Development to advance pipeline.","duration":"Jun 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jun 2021","subtitle":"Pfizer","title":"Director/Head, GPPD Drug Product Development - US"},{"description":"","duration":"Jan 2019 Jun 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2021","start_date":"Jan 2019","subtitle":"Pfizer","title":"Director, Analytical Development and Tech Transfer"},{"description":"Provided scientific leadership and oversight for for pharmaceutical drug development and tech transfer for new generic and biosimilar projects. Major responsibilities include strategy development, project management, resource allocation, analytical method development/validation, formulation development, technical transfer, impurity identification, investigation/root cause analysis, admixture studies, photostability studies, forced degradation studies, extractable studies, process validation, and submission authoring (CTD) for domestic and international regulatory authorities. Facilitate cross-functional international collaboration for multiple projects.","duration":"Sep 2015 Jan 2019 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2019","start_date":"Sep 2015","subtitle":"Pfizer","title":"Sr. Group Leader/Sr. Manager, Pharmaceutical Sciences"}],"url":"https://www.linkedin.com/company/pfizer"},{"company":"Hospira","company_id":"hospira","location":null,"positions":[{"description":"Managed multiple teams of group leaders and scientists responsible for pharmaceutical drug development and tech transfer for marketed product support projects, plant/operations support, and generic/biosimilar projects. Major responsibilities included strategy development, project management, resource allocation, analytical method development/validation, formulation development, technical transfer, impurity identification, investigation/root cause analysis, admixture studies, photostability studies, forced degradation studies, extractable studies, process validation, and submission authoring (CTD) for domestic and international regulatory authorities. Facilitated cross-functional international collaboration (Australia, India, Italy) for multiple projects.","duration":"Jul 2012 Sep 2015 3 years 3 months","duration_short":"3 years 3 months","end_date":"Sep 2015","start_date":"Jul 2012","subtitle":"Hospira","title":"R&D Sr. Group Leader"},{"description":"Managed a group of 7 scientists responsible for pharmaceutical drug development for marketed product support projects, plant/operations support, and generic/biosimilar projects. Aid in cross-functional international collaboration (with Hospira sites in India, Italy). Major responsibilities include project management, resource allocation, analytical method development/validation, formulation development, technical transfer, impurity identification, investigation/root cause analysis, admixture studies, photostability studies, forced degradation studies, extractable studies, process validation, and submission authoring (CTD) for domestic and international regulatory authorities.","duration":"Feb 2010 Jul 2012 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2012","start_date":"Feb 2010","subtitle":"Hospira","title":"R&D Supervisor/Group Leader"},{"description":"Responsible for pharmaceutical drug development (parenterals), specializing in biologics, synthetic peptides, and complex formulations for third party customers. Supervised a group of 6 scientists. Main focus was in project management, resource allocation, and investigation/root cause analysis.","duration":"Apr 2008 Feb 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2010","start_date":"Apr 2008","subtitle":"Hospira","title":"R&D Supervisor/Chemist (One 2 One)"}],"url":"https://www.linkedin.com/company/hospira"},{"company":"Hospira","company_id":"hospira","location":"","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Hospira","title":"R&D Scientist/Chemist"}],"url":"https://www.linkedin.com/company/hospira"},{"company":"Abbott Laboratories","company_id":"abbott-","location":"","positions":[{"description":"","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"Abbott Laboratories","title":"R&D Chemist"}],"url":"https://www.linkedin.com/company/abbott-"}]', '["John Hofstetter, M.S., D.Ph. “I can vouch for Sam from direct interaction on customer support teams. He brings a \\"Can-Do\\" attitude to work and troubleshooting sessions, that has proven to be instrumental in keeping projects moving and demonstrating progress on a routine basis. I considered Sam a high value employee and looked forward to having him involved in our matrix teams.”","Paul Bigwarfe “Sam is a talented chemist who is adept at solving technical problems and dealing with tight timelines under pressure. He understands how to get things done in a large organization. He is also able to juggle multiple priorities as evidenced by pursuing an advanced degree while maintining full time employment. I would hire Sam as part of my team.”"]'] User: ['Nora Swafford', 'Dedicated to selfless service of my community through the pharmacy profession. Currently studying at Marshall School of Pharmacy. Love helping and working with other professionals to reach the intended goal of better health care.', 'Student Pharmacist', 'Student Pharmacist', '[{"company":"Student Pharmacist","company_id":null,"location":"Marshall University School of Pharmacy","positions":[{"description":"Third year student Third year student","duration":"Aug 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Student Pharmacist","title":"Pharm D Canidate"}],"url":""},{"company":"Rite Aid Pharmacy","company_id":"riteaid","location":"Catlettsburg, Kentucky","positions":[{"description":"Helped with immunizations of Hep A due to confirmed case within community. Filled and labeled prescriptions. Transcribed voicemail messages. Helped with immunizations of Hep A due to confirmed case within community. Filled and labeled prescriptions. Transcribed voicemail messages.","duration":"Mar 2018 Apr 2018 2 months","duration_short":"2 months","end_date":"Apr 2018","start_date":"Mar 2018","subtitle":"Rite Aid Pharmacy","title":"IPPE 7"}],"url":"https://www.linkedin.com/company/riteaid"},{"company":"Rite Aid IPPE 2","company_id":null,"location":"Catlettsburg, KY","positions":[{"description":"Filled prescriptions, provided immunizations for influenza and pneumococcal, various flu clinics, transferred prescriptions, transcribed prescription, counselled patients after vaccination Filled prescriptions, provided immunizations for influenza and pneumococcal, various flu clinics, transferred prescriptions, transcribed prescription, counselled patients after vaccination","duration":"Aug 2016 Sep 2016 2 months","duration_short":"2 months","end_date":"Sep 2016","start_date":"Aug 2016","subtitle":"Rite Aid IPPE 2","title":"Student Intern"}],"url":""},{"company":"CVS IPPE","company_id":null,"location":"Kenova, WV","positions":[{"description":"Fill prescriptions, verified claims, input prescriptions, counselled on smoking cessation Fill prescriptions, verified claims, input prescriptions, counselled on smoking cessation","duration":"Jan 2016 Feb 2016 2 months","duration_short":"2 months","end_date":"Feb 2016","start_date":"Jan 2016","subtitle":"CVS IPPE","title":"Student Intern"}],"url":""},{"company":"JJ Jordan Geriatric Center","company_id":null,"location":"Louisa, KY","positions":[{"description":"Provide care for elderly. Provide care for elderly.","duration":"May 2003 Jan 2004 9 months","duration_short":"9 months","end_date":"Jan 2004","start_date":"May 2003","subtitle":"JJ Jordan Geriatric Center","title":"CNA"}],"url":""}]', '["Cynthia Jones “Nora is a student who is academically sound and professional with innate leadership skills. She is a smart, well organized, and positive young lady who never gives less than her all when she is involved any anything. Her professional demeanor, willingness to learn a multitude of new things, and ability to work effectively with others make her an outstanding candidate for any organization.”","Hasan Koc “Excellent student!”"]']### Assistant: The agent's job is to lead teams in pharmaceutical development, and today, the agent is reaching out to the user to discuss a potential collaboration on a research project related to better healthcare.
### Human: Agent: ['LouAnn Haughton', 'Results-driven leader with expertise in strategic planning, organization-wide leadership, business analysis, performance management and organizational optimization. Proven ability to successfully lead operations and drive strategic direction through the analysis of critical business requirements, identifying deficiencies, development of best practices, benchmark achievement and timeline execution.Specialties: Business Development, Change Management, Leadership, Organization Development, Performance Management, Program/Project Management, Problem Solving, Process Development and Improvement, Strategic Planning, Sales and Marketing Strategy, Relationship Management, Team Building', 'Sr. CX Product Manager at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Microsoft","title":"Sr. CX Product Manager"},{"description":"","duration":"Mar 2021 Jun 2021 4 months","duration_short":"4 months","end_date":"Jun 2021","start_date":"Mar 2021","subtitle":"Microsoft","title":"Supportability Manager"},{"description":"","duration":"Oct 2014 Apr 2021 6 years 7 months","duration_short":"6 years 7 months","end_date":"Apr 2021","start_date":"Oct 2014","subtitle":"Microsoft","title":"Commercial Support Planner"},{"description":"","duration":"Jan 2014 Oct 2014 10 months","duration_short":"10 months","end_date":"Oct 2014","start_date":"Jan 2014","subtitle":"Microsoft","title":"Global Delivery Manager - Devices"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"LouAnn Haughton","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"Aug 2010 Dec 2013 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2013","start_date":"Aug 2010","subtitle":"LouAnn Haughton","title":"Consulting and Management"}],"url":""},{"company":"MP Tech Consulting LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2009 Apr 2010 11 months","duration_short":"11 months","end_date":"Apr 2010","start_date":"Jun 2009","subtitle":"MP Tech Consulting LLC","title":"Program Manager (Consultant to Microsoft Consulting Services)"}],"url":""},{"company":"American Heart Association, Pacfic/Mountain Affiliate","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2006 Jun 2009 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2009","start_date":"Sep 2006","subtitle":"American Heart Association, Pacfic/Mountain Affiliate","title":"SVP, Corporate Development"}],"url":""},{"company":"American Heart Association, Pacific/Mountain Affiliate","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2002 Aug 2006 3 years 10 months","duration_short":"3 years 10 months","end_date":"Aug 2006","start_date":"Nov 2002","subtitle":"American Heart Association, Pacific/Mountain Affiliate","title":"Sr. Vice President, Development"}],"url":""},{"company":"American Heart Association, Northwest Affiliate","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1998 Oct 2002 4 years 10 months","duration_short":"4 years 10 months","end_date":"Oct 2002","start_date":"Jan 1998","subtitle":"American Heart Association, Northwest Affiliate","title":"Schoolsite Director"}],"url":""}]', '["Lindsay Hovind “LouAnn’s analytical skills enable her to assess a situation and quickly identify challenges and opportunities to improve strategy. This analysis and attention to detail kept our team focused and on the road to success.”","Cherish Hart “LouAnn set the tone at the AHA for an environment of collaboration. This vision led to our team being recognized in our nine state region for integration between departments. Her leadership example allowed us to replicate that model of health strategies and development staff working together in other markets. She also expanded this incredible work to include our Board of Directors--empowering staff and volunteer alike to engage cooperatively with our mission!”"]'] User: ['Bruce Thompson', 'Entrepreneurial, customer focused executive with significant expertise driving global software sales and marketing teams resulting in consistent profit and growth. Direct experience driving: global sales teams, global marketing initiatives, channel management, large government accounts, P&L management, start-ups, and operations for small companies and international divisions of Nike and Microsoft.', 'Director Global Mid-Market and SMB Education Sales', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Mar 2016 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"Mar 2016","subtitle":"Microsoft","title":"Director Global Mid-Market and Small Business Education Sales"},{"description":"","duration":"Jan 2014 Feb 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2016","start_date":"Jan 2014","subtitle":"Microsoft","title":"Head of Asia - Microsoft Education"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Prime 8 Consulting","company_id":"prime-8-consulting","location":"Redmond, WA","positions":[{"description":"","duration":"Apr 2007 Dec 2013 6 years 9 months","duration_short":"6 years 9 months","end_date":"Dec 2013","start_date":"Apr 2007","subtitle":"Prime 8 Consulting","title":"Management and Marketing Consultant - to Microsoft"}],"url":"https://www.linkedin.com/company/prime-8-consulting"},{"company":"Blackbaud","company_id":"blackbaud","location":"","positions":[{"description":"","duration":"Jan 2006 Feb 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2007","start_date":"Jan 2006","subtitle":"Blackbaud","title":"Enterprise Sales Manager - National Accounts"}],"url":"https://www.linkedin.com/company/blackbaud"},{"company":"Agile Interactive","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2004 Jan 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2006","start_date":"Aug 2004","subtitle":"Agile Interactive","title":"Managing Partner (Start Up)"}],"url":""},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"","duration":"Mar 2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"Mar 2002","subtitle":"Microsoft","title":"Marketing Manager - Worldwide Small Business"},{"description":"","duration":"Mar 1999 Feb 2002 3 years","duration_short":"3 years","end_date":"Feb 2002","start_date":"Mar 1999","subtitle":"Microsoft","title":"Sr Program Manager - Worldwide Operations"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Nike","company_id":"nike","location":"Shanghai City, China","positions":[{"description":"","duration":"Mar 1996 Dec 1998 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 1998","start_date":"Mar 1996","subtitle":"Nike","title":"National Footwear Business Director - China"}],"url":"https://www.linkedin.com/company/nike"}]', '["Alan Yates “Bruce was the first marketing contractor hired by the MSFT Education team during my tenure, and he set the standard for results for everyone else to follow. Bruce is a no-nonsense entrepreneur who thrives on multi-faceted marketing projects, focused on creating specific targeted results. I benefited from Bruce\'s work across several years and a wide variety of projects and would enjoy taking the credit for his work any time in the future.”","Doug S. “Thoughtful leader with great Marketing skills”"]']### Assistant: The agent's job is to drive global mid-market and SMB education sales at Microsoft, and today the agent is reaching out to the user because they need to collaborate on creating specific targeted marketing results for a wide variety of projects.
### Human: Agent: ['John Folkers', 'I am a global R&D leader interested in helping businesses grow through new product development. With over 10 years of experience leading multi-site, multi-functional development of industrial products and extensive experience in continuous improvement, I can help businesses get more from their R&D investment with organizational, process, and technology improvements. I can also help a business protect their innovation through IP strategy development and implementation.', 'Global R&D Leader with Outstanding Track Record', 'Videojet Technologies', '[{"company":"Videojet Technologies","company_id":"videojet","industry":"Printing Services","location":null,"positions":[{"description":"- Member of Videojet leadership team.- Own development and installation of technology and open innovation processes.- Participate the M&A evaluations","duration":"May 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"May 2018","subtitle":"Videojet Technologies","title":"Chief Technology Officer"},{"description":"Responsibilities:- Led global R&D organization of >300 FTE with annual budget of $40M- Led development of market-leading products in ink jet, laser, thermal transfer, label application, and inks leading to incremental growth from NPD- Improved on-time delivery of NPD from 0% to >80% - Responsible for Global Quality with team creating 15% YOY reductions in customer defects- Drove implementation of IP strategy to protect products with patents and trade secrets.- Led Engineering efforts to reduce cost by 5% annually through PPV and VAVE activities- Designed and implemented \\"one team, one funnel\\" organization to improve prioritization and execution","duration":"Oct 2006 May 2018 11 years 8 months","duration_short":"11 years 8 months","end_date":"May 2018","start_date":"Oct 2006","subtitle":"Videojet Technologies Inc., a Danaher Company","title":"Chief Technology Officer/Vice President of R&D"},{"description":"","duration":"Sep 2002 Oct 2006 4 years 2 months","duration_short":"4 years 2 months","end_date":"Oct 2006","start_date":"Sep 2002","subtitle":"Videojet Technologies","title":"Director of Ink Development"},{"description":"","duration":"Sep 1998 Sep 2002 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2002","start_date":"Sep 1998","subtitle":"Videojet Technologies","title":"Manager, Ink Development"},{"description":"","duration":"Sep 1995 Sep 1998 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 1998","start_date":"Sep 1995","subtitle":"Videojet Technologies","title":"Development Chemist"}],"url":"https://www.linkedin.com/company/videojet"}]', '["David Allen “John and I worked together on multiple development projects at Videojet. John provides an unique combination of technological depth, rigorous process management and a strategic business focus that enables breakthrough products to be developed that meet our demanding quality, delivery and cost standards. While we are now in different portfolio companies, I regularly reach out to him to leverage his knowledge and expertise.”","Stewart Wiltshire “I worked with John for two years at Videojet, for 6 months of that as a direct report. In all of that time I found John to have absolute integrity, to be totally honest about his views and to be very generous with his time and help. When we disagreed, he was always prepared to give me reasoned argument as to why our views differed and I never felt that he did anything that was not with the best of intent. Totally committed and deeply consciencious, I value my time spent working with him tremendously.”"]'] User: ['Peter Colahan', 'A business minded self-starter with an entrepreneurial spirt and a broad range of business experience. Extensive knowledge in directing sales, marketing and operations management. Proven ability to analyze, create and implement new business models which result in increased efficiency and profitability. A natural leader who gains enthusiastic cooperation and loyalty from senior management to front line sales agents while providing the support needed to accomplish challenging goals. Specialties: Strategic Planning Business Development Acquisition Strategy and Integration Printing Industry Consultant Project Management Building Partnerships through Strategic Alliances Sustainability in the Graphic Arts Effective Team Building', 'Senior Client Consultant at Rye Printing, Inc.', 'Rye Printing, Inc.', '[{"company":"Rye Printing, Inc.","company_id":"rye-printing-inc","location":"","positions":[{"description":"","duration":"Dec 2010 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Dec 2010","subtitle":"Rye Printing, Inc.","title":"Senior Client Consultant"}],"url":"https://www.linkedin.com/company/rye-printing-inc"},{"company":"FLM Graphics","company_id":"flm-graphics","location":"","positions":[{"description":"","duration":"Aug 2006 Dec 2010 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2010","start_date":"Aug 2006","subtitle":"FLM Graphics","title":"Senior Vice President, Director"}],"url":"https://www.linkedin.com/company/flm-graphics"},{"company":"Colahan-Saunders Corp.","company_id":null,"location":"","positions":[{"description":"","duration":"1985 2006 21 years","duration_short":"21 years","end_date":"2006","start_date":"1985","subtitle":"Colahan-Saunders Corp.","title":"Vice President, COO, President"}],"url":""}]', '["Michael Santaferrara “A trusted resource. That\'s what comes to mind when I think of Peter Colahan. Peter routinely delivers an exceptional product that\'s on-time and at good value. His tremendous knowledge for his profession and refined interpersonal abilities always result in a rewarding business experience and successful outcome. I consider Peter not only as a trusted print provider but as an essential part of the team.”","Linda Nahum “I have known Peter for many years. He has always suggested better/less expensive ways to design or print pieces as well as stepping up and fixing any design dimension flaws our graphic designer may have overlooked. He also busted his chops to make sure our jobs were on time---even when it was our fault for getting him the files later than planned. He really works with you and you can trust him without question. Print runs through his veins - he knows the business and he has great communication skills so you never feel like you haven\'t a clue what he is saying because he s using print-speak rather than English. I definitely recommend him without reservation. Especially if you are new to buying print. Linda E. Nahum”"]']### Assistant: The agent's job is to provide business development consultation services, and today, the agent is reaching out to the user because they need to discuss potential strategic partnerships in the printing industry to enhance efficiency and profitability.
### Human: Agent: ['Kristin McCutchen', 'Project/Process Manager I am currently a Process Manager with Capital One. Prior to this role I was an Intent Delivery Lead at Capital One. I have a Bachelors of Science Degree in Mass Communications from Virginia Commonwealth University. My previous tenor was with The Martin Agency in Richmond Virginia during which time the Agency was voted Agency Of The Year by Adweek. I successfully negotiated and placed spot broadcast media buys in a broad range of markets. I also developed relationships with national rep firms and multimedia outlets on behalf of clients which included Geico, American Cancer Society and Alltel (an MMI audited account). Specialties: Process Management, Project Management, Intent Delivery Lead, Media Buying, Developing and maintaining relationships with national and local representatives, Negotiating media buys, Maintaining and balancing budget expenses.', 'Process Manager at Capital One', 'Capital One', '[{"company":"Capital One","company_id":"capital-one","industry":"Financial Services","location":null,"positions":[{"description":"L2 operations management, with a focus on managing risk, driving process controls and improvements and leading projects to deliver impactful business results within the Collections & Debt Management Businesses.","duration":"Mar 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Mar 2021","subtitle":"Capital One","title":"Catalyst Rotational Program- CR Process Manager"},{"description":"Work with compiling teams to make sure creative updates are meeting milestone dates. Attend meetings and work with Marketing Strategists to understand objective of card package intent as well as follow creative from intent to production. Work with Tech Editors and Graphic Artists to confirm accuracy of promotional materials. Coordinate any internal documentation to ensure the timely and smooth production of materials.","duration":"Sep 2015 Mar 2021 5 years 7 months","duration_short":"5 years 7 months","end_date":"Mar 2021","start_date":"Sep 2015","subtitle":"Capital One","title":"Intent Delivery Lead/Process Manager"}],"url":"https://www.linkedin.com/company/capital-one"},{"company":"Barber Martin Advertising","company_id":"weareyebo","location":"Richmond, Virginia Area","positions":[{"description":"","duration":"Jul 2012 Sep 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2014","start_date":"Jul 2012","subtitle":"Barber Martin Advertising","title":"Media Buyer"}],"url":"https://www.linkedin.com/company/weareyebo"},{"company":"The Martin Agency","company_id":"themartinagency","location":"Richmond, Virginia","positions":[{"description":"Negotiated and placed spot broadcast media buys in a broad range of markets. I developed relationships with national rep firms and multimedia outlets on behalf of clients. Clients included Geico, American Cancer Society and Alltel (an MMI audited account), as well as many other national accounts. Liaise daily with TV station managers, radio station managers, sales departments and rep firms to identify opportunities to benefit clients. As well as securing Value Added and Promotions. Evaluate and approve/decline makegoods and resolve invoice discrepancies. Also responsible for posting TV buys and obtaining under delivery weight where necessary for clients.","duration":"Jan 2005 Jul 2011 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jul 2011","start_date":"Jan 2005","subtitle":"The Martin Agency","title":"Senior Media Buyer"}],"url":"https://www.linkedin.com/company/themartinagency"},{"company":"S&K Menswear","company_id":"s&k-menswear","location":"Richmond, Virginia","positions":[{"description":"S&K Famous Brands Corporate Office; Responsible for placing the advertising buys for assigned S&K media markets. Duties consisted of placing advertising buys at the budget that is provided, as well as maintaining the advertising schedule that is placed. Reconciled advertising invoices on a monthly basis and resolving any discrepancies with the invoices. Responsible for putting together promotions with television and radio stations in assigned markets. Negotiated advertising buys on a quarterly basis to meet the budget as well as the cost per point set by the supervisor. Analyzed data using report information with sales and how using certain mediums of advertising performs over others.","duration":"Jan 2001 Jan 2005 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2005","start_date":"Jan 2001","subtitle":"S&K Menswear","title":"Media Buyer"}],"url":"https://www.linkedin.com/company/s&k-menswear"}]', '["Lisa Desphy “Kristin is a very strategic and knowledgable Media Buyer. She comes to the negotiation table with her clients goals in mind, while listening to ones sales pitch with an open mind. She and I have worked together for the past few years. I have always found her to be very smart, very fair and always been one to have a fair amount of communication. Because in our world, we need to know if stations are not getting purchased. Kristen is always one to communicate all details good or bad. That is truly what seperates her and makes her one of the best. I would recommend her for any Media Buyer or Media Supervisor position. She has the ability to raise the level of talent in any setting.”","Oliver McCutchen Jr “Kristin is a hard working professional. She is great at helping to generate creative solutions to problems and extremely diligent in following things through to completion. Kristin is an asset to every team and project to which she is assigned, and brings with her unwavering dedication to fulfill and even exceed set expectations. She is simply great to work with in any capacity.”"]'] User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to manage email marketing campaigns, while the user is reaching out to the agent because they need assistance in optimizing their email deployment calendar and improving their email data management.
### Human: Agent: ['Matthew Sharpstene', 'In Wake Forest, moving company assistance from A Few Good Men Moving & Storage, LLC can help you safely and effectively move your home or business while also delivering the best customer experience possible. As a locally owned and operated business, Matthew Sharpstene, owner and founder of the company, and his team of dedicated professional movers, work to make your move as uncomplicated and easy as possible.Our entire team is composed of courteous and effective professionals, with each member licensed and insured to perform all work. Matthew has 10 years of experience handling moves for a variety of clients, which has helped him assemble a team that offers the most efficient packing and transport services for local moves. For the protection of your property and possessions, you will work with professionally trained movers who use the best techniques for packaging, from china to furniture. We also maintain clean trucks and use the proper equipment to further insure safety during transit. You\'ll always get a free estimate, free wardrobe box rentals, and all extra padding and protection is included.For us, it\'s all about customer satisfaction, and the reward of a good day\'s work. Honesty, kindness, and integrity are at the core of how we operate. We not only meet your expectations - we will make every effort to exceed them. If this sounds like what you\'re looking for in a Wake Forest moving company, then A Few Good Men Moving & Storage, LLC is the choice for the services you need. Call today and take advantage of everything we have to offer.While looking for the right people to share his vision for a unique moving company, Matthew looked to his father, Ray Sharpstene. These men, supported by a team of professionally trained and screened employees, conduct the flawless, stress-free moves that A Few Good Men is known for. They treat your belongings like their family heirlooms.Specialties: We are a Residential and Small Commercial Moving Company. Call us for a Free In-Home EstimateActual Testimonial from a Satisfied Customer: " I cannot thank you enough for giving me Matt\'s name and number. Being a special needs family, he and his fellow mover, David, were so accommodating, understanding, and very perfect for our needs. "', 'A Few Good Men Moving and Storage, LLC', 'A Few Good Men Moving & Storage, LLC', '[{"company":"A Few Good Men Moving & Storage, LLC","company_id":null,"location":"","positions":[{"description":"I started A Few Good Men Moving in 2009 while managing both the office as well as working on the trucks. Since then my company has matured into a professionally run family owed successful moving company. I started A Few Good Men Moving in 2009 while managing both the office as well as working on the trucks. Since then my company has matured into a professionally run family owed successful moving company.","duration":"2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2009","subtitle":"A Few Good Men Moving & Storage, LLC","title":"Owner"}],"url":""}]', '["Melanie Mattingly “A Few Good Men moved my office in May and they did an exceptional job. Matt and his team were professional, courteous and some of the hardest working folks I\'ve had the pleasure of working with. They worked quickly and efficiently, while taking great care of our belongs. I highly recommend them if you need assistance moving.”","Heather Forshey “Matt is extremely helpful. His company/staff are always punctual, professional and friendly. I would highly recommend their services.”"]'] User: ['Howard Jay Goldman', 'Who would have thought that my grandfather delivering ice on the streets of south Boston in 1905 would eventually become one of the largest moving and storage businesses in New England? At the time, I certainly didn’t.I worked in and out of the family business for several years (including a college internship with my Congressman and a real estate career) before realizing how I could improve my father’s company – by adjusting the lens for a clearer focus on delivering the highest quality of customer care – an approach that would make people think of the moving industry differently.Being in the relocation business for over 30 years, I have learned what it takes to be a successful entrepreneur, at Humboldt Storage & Moving and at Mind’s Eye. I am known by my team to design a move to be a stress free experience. I anticipate the potential challenges, mitigate risk and identify the right experts to coordinate an ideal and timely relocation, every time.I want to connect with industry experts who can provide exceptional services to Humboldt Storage & Moving and Mind’s Eye clients. I am also open to board member opportunities.', 'Domestic & Int’l Household Relocation and Storage, Art Transportation, Commercial & Fulfillment, Speaker', 'Humboldt Storage & Moving', '[{"company":"Humboldt Storage & Moving","company_id":"humboldtstorageandmoving","industry":"Transportation/Trucking/Railroad","location":"Canton Commerce Center 100 New Boston Drive Canton, MA 02021","positions":[{"description":"An agent for United Van Lines, Humboldt Storage & Moving is committed to making your home or office move easy and stress free. A third generation, family-owned, international transportation business, Humboldt employs trustworthy, highly trained crews to manage distribution and logistics for moving your valuables with the utmost care. We offer:Moving & Storage (including Portable Containers) for Employee Relocations International & Domestic Household Goods Local movingOffice and IndustrialHigh End Art (Climate Supported)Fulfillment and LogisticsEmergency (Residential Damage or Disaster)Furniture RestorationPreferred Mover for Chubb Insurance, AIG Insurance, National Bio Organization, Millennium Tower, Millennium Place, Ritz Carlton and 22 Liberty.","duration":"1981 - Present 40 years","duration_short":"40 years","end_date":"Present","start_date":"1981","subtitle":"Humboldt Storage & Moving","title":"Chief Executive Officer"}],"url":"https://www.linkedin.com/company/humboldtstorageandmoving"},{"company":"Mind\'s Eye","company_id":null,"location":"","positions":[{"description":"Hire Mind’s Eye for transportation that requires expertise beyond a basic mover.Mind\'s Eye is an innovative leader in moving and storing fine art, antiquities, collectables, and other irreplaceable and exclusive luxury items, created from the idea that whatever your mind can conceive as a collectable is by definition valuable and uniquely irreplaceable. Different from a moving company, Mind’s Eye is known as a best kept secret by and for some of the most discriminating clients, collectors, art curators and insurers in the design and fine art industries.Like no two pieces of art are alike, each move’s packing materials, transportation logistics and storage options are highly customized to ensure your valuables are handled with the utmost care and consideration by a team of trustworthy, trained experts in the art and science of moving and protecting highly valued art.","duration":"2005 - Present 16 years","duration_short":"16 years","end_date":"Present","start_date":"2005","subtitle":"Mind\'s Eye","title":"Chief Operating Officer"}],"url":""},{"company":"Independent","company_id":null,"location":"","positions":[{"description":"I am an advocate for and admirer of family businesses and any entrepreneurial business built from the ground up. I welcome opportunities to share my experience and expertise with others. Frequent panelist, radio guest and speaker on executive leadership, running a (family) business and transforming your company’s brand. Spoken for UMASS Business School, Coldwell Banker, Hammond Realty, Family Business Association (FBA), Jeff Davis Radio Show WLS 94.7, among others.","duration":"2000 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2000","subtitle":"Independent","title":"Regional Speaker"}],"url":""}]', '["“Howard, wow what a service I received by your team on my recent move. As many people will agree moving is very hard but especially during the toughest time during Coronavirus. Your team delivered exceptional service with a smile. Thank you again! Luba Levin ”","“Howard is an outstanding leader and entrepreneur. Motived to always succeed. I have had the privilege to work with Howard for over 20 years and in that time I have watched him shape and reengineer his company to one of the most successful companies in the United Van Line System. ”"]']### Assistant: The agent's job is to provide exceptional moving and storage services, and today, the agent is reaching out to the user to discuss potential collaboration opportunities for providing high-quality services to clients of both companies.
### Human: Agent: ['Andre Oosthuizen', 'Innovative, creative leader with extensive strategic marketing and sales expertise in both mature and emerging markets. Ability to communicate effectively across executive, media and cross-functional audiences building productive relationships. With a proven track record in guiding, coaching and developing teams to harness imaginative methodologies to foster personal growth, I am a strong proponent of talent as a major differentiator in organization success. This exciting journey has afforded me the benefit of global experience and promoting cultural diversity by empowering inclusive, transparent, working environments. A well-rounded inspirational and authentic leader, I thrive in environments which are demanding and work with the members to plot a collaborative path to success. Fully integrated 360° marketing campaigns, dealer network advancements, novel use of media technologies and advancing loyalty were ongoing tasks to ensure sustainable growth whilst defining a future vision in the realm of a nascent organizational culture. Curiosity to explore the unknown led to me being tasked as the lead for the development, inauguration and running daily operations of the two Porsche Experience Centers (Atlanta and Los Angeles). My accomplishments reflect a positive trajectory inclusive of rewarding learning, influence and growth experiences. I embrace being part of an innovative, fast paced, energetic team willing to take risks and prepared to capitalize on the potential disruptions of tomorrow.', 'Transformational Marketing Executive, Strategic Data-Driven Customer Engagement, Sales and Performance Marketing Driver, Storyteller, Servant Leader', 'Jaguar Land Rover', '[{"company":"Jaguar Land Rover","company_id":"jaguar-land-rover_1","industry":"Motor Vehicle Manufacturing","location":"Whitley, England, United Kingdom","positions":[{"description":"","duration":"Dec 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Jaguar Land Rover","title":"Global Director Of Communications at Jaguar Land Rover"}],"url":"https://www.linkedin.com/company/jaguar-land-rover_1"},{"company":"Hagerty","company_id":"hagertycars","location":"","positions":[{"description":"","duration":"Oct 2018 Dec 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2019","start_date":"Oct 2018","subtitle":"Hagerty","title":"Senior Vice President Marketing"}],"url":"https://www.linkedin.com/company/hagertycars"},{"company":"Porsche","company_id":"porsche","location":"Atlanta, USA","positions":[{"description":"• Marketing Officer responsible for overall demand generation and brand engagement strategy.• Based on positioning and target customer data, develop fully integrated 360-degree marketing communications campaigns with creative and media agency partners.• Identify best possible media platforms and technologies to deliver social, digital, interactive and content creation through potent messaging.• Executing the entire event activation and customer immersion blueprint, defining and executing a focused sponsorship plan as well as aligning relevant brand partnerships.• Worked with the retail dealer network to ensure latest available tools and platforms are at their disposal to drive traffic and conversion on the web and social space.• Product planning, model launches, directing connected car technology efforts as well as leading the electric charging roadmap to support the future arrival of electric models.• Market research, targeting and segmentation on an ongoing level to develop the most relevant outreach to prospects and customers whilst improving loyalty as a key driver.","duration":"Sep 2011 2018 7 years","duration_short":"7 years","end_date":"2018","start_date":"Sep 2011","subtitle":"Porsche","title":"Vice President Marketing"}],"url":"https://www.linkedin.com/company/porsche"},{"company":"Porsche Middle East & Africa FZE","company_id":"porsche-middle-east-&-africa","location":"Dubai, UAE","positions":[{"description":"• Leadership for emerging market development with emphasis on brand strength, sales growth, professionalization of the dealer network and customer relationship management.• Develop full scale marketing services hub to support a vast region covering 24 countries with unique cultural needs.• A significant highlight was launching the new highly anticipated Panamera with an artistic, highly dynamic launch concept as a road show.• Launched a new regional motor racing series, Porsche GT3 Cup Challenge Middle East • Actively partnered with well established premium brands to broaden appeal and customer interest.","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"Porsche Middle East & Africa FZE","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/porsche-middle-east-&-africa"},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"Pretoria Area, South Africa","positions":[{"description":"• Directed annual sales plan and segment performance through monthly incentive marketing programs.• Based on brand positioning and new model introductions, developed a primary brand strategy to grow market relevance• Advertising campaigns and marketing efforts related to Ford brand, launches etc.• Handled all signature sponsorship programs i.e. National Rugby Team, Auto Africa Exhibition, Off road racing program etc. • Directed annual sales plan and segment performance through monthly incentive marketing programs.• Based on brand positioning and new model introductions, developed a primary brand strategy to grow market relevance• Advertising campaigns and marketing efforts related to Ford brand, launches etc.• Handled all signature sponsorship programs i.e. National Rugby Team, Auto Africa Exhibition, Off road racing program etc.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Ford Motor Company","title":"General Manager Marketing"}],"url":"https://www.linkedin.com/company/ford-motor-company"},{"company":"Volvo Car South Africa","company_id":"volvo-car-south-africa","location":"Pretoria Area, South Africa","positions":[{"description":"• Responsible for a multitude of roles including Marketing, Public Relations, Product Manager, Sales & Network Development, CRM and Customer Commitment. • Re-launched the Volvo car brand in South Africa after a two-decade absence.• Sales and quota management, target setting, incentive planning and customer satisfaction.• New model launch communication campaigns, high profile brand events including Volvo Ocean Race stopover in Cape Town and Africa\'s major golf tournament(part of European tour).• Product cycle planning, media and dealer launches, product training.","duration":"1995 2005 10 years","duration_short":"10 years","end_date":"2005","start_date":"1995","subtitle":"Volvo Car South Africa","title":"Sales, Marketing & Public Relations Manager"}],"url":"https://www.linkedin.com/company/volvo-car-south-africa"}]', '["Saher F. Al-Alami “Andre is a true visionary leader who knows how to get the best out of everyone who works with him. I have had the pleasure of working with Andre on various projects related to Sales Training and Marketing. Andre knew how to translate complex plans from HQ and make them easy to implement on a local level while maintaining the required messages. It was a pleasure working with Andre and I would not hesitate to recommend Andre as a boss or as a teammate. He is a true team player from all aspects. ”","Chad E. Bass “I have had the pleasure of working with Andre at Porsche Cars North America. I found his global marketing experience impressive and his enthusiasm for learning about the electrification revolution refreshing. In my experience, most executives want high-level details, but that is not Andre. He wants that deeper understanding so he can better support you with your projects, and career. Besides being a joy to work with, Andre is a take-charge person who can present creative solutions to complex problems and then communicate the benefits to the company. He supports his team, and I would have no hesitation in working with Andre again in the future.”"]'] User: ['Evan von Kugelgen', '15+ years experience in training, application development, and project management in the Speech/IVR industry.Specialties: Project Management, Account Management, Technical Training, Interactive Voice Response, Contact Center', 'Customer Solution Assurance Manager at Cisco', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Computer Networking","location":"San Jose","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Cisco","title":"Customer Solution Assurance Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"BroadSoft","company_id":"broadsoft","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2015 Mar 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2018","start_date":"Mar 2015","subtitle":"BroadSoft","title":"Senior Customer Success Manager"}],"url":"https://www.linkedin.com/company/broadsoft"},{"company":"8x8, Inc.","company_id":"8x8","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2014 Mar 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2015","start_date":"Mar 2014","subtitle":"8x8, Inc.","title":"Senior Deployment Manager"}],"url":"https://www.linkedin.com/company/8x8"},{"company":"Transera","company_id":"broadsoft","location":"","positions":[{"description":"• Project management responsibilities for customer deployments, including definition and documentation of project scope and schedule.• Coordination of professional services and engineering resources to provide custom applications.• Responsible for hands-on setup and testing of customer applications, including provisioning of telephony routing elements, such as entry points, queues, control scripts, and agent teams.• Met regularly with the customer team to design and update their system configuration to meet evolving business requirements.","duration":"Jan 2010 Mar 2014 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2014","start_date":"Jan 2010","subtitle":"Transera","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/broadsoft"},{"company":"TuVox","company_id":"tuvox","location":null,"positions":[{"description":"• Responsible for delivery of VoiceXML-based speech applications.• Managed multiple projects at the same time focusing on adherence to budget and schedule.• Coordinated tasks of project team members in highly-dynamic matrix organization.• Worked with customers and technology partners to control and document requirements and scope.","duration":"2007 Jun 2009 2 years","duration_short":"2 years","end_date":"Jun 2009","start_date":"2007","subtitle":"TuVox","title":"Project Manager"},{"description":"• Created course materials geared toward speech application developers and administrators.• Delivered training to customers and partners, as well as newly-hired employees.• Course taught onsite and via webinar.","duration":"Oct 2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"Oct 2004","subtitle":"TuVox","title":"Training Manager"}],"url":"https://www.linkedin.com/company/tuvox"},{"company":"Edify/S1","company_id":"edify","location":null,"positions":[{"description":"• Supervised staff of eight instructors and curriculum developers, plus contractors as needed.• Oversaw training center locations in Santa Clara, Dallas, Boston, Edinburgh, and Dublin.• Responsible for departmental budget and billing procedures.• Coordinated and contributed to courses supporting the Edify Electronic Workforce, Electronic Banking System, Employee Service System, and Edify multi-channel Contact Center products. • Planned and created training materials for TuVox product suite, with a focus on speech application developers and operations staff.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Edify/S1","title":"Education Services Manager"},{"description":"• Taught courses at corporate training centers and customer sites in the U.S., Europe, the U.K., Australia, New Zealand, and Asia.• Courses included IVR, Web, Banking, and Speech Recognition products.• Received consistently-high ratings in quality and value of instructor/courses.","duration":"Jun 1995 Oct 2000 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2000","start_date":"Jun 1995","subtitle":"Edify Corp.","title":"Training"}],"url":"https://www.linkedin.com/company/edify"}]', '["“As and technical trainer, Evan always had an excellent command of the material and a great rapore with students. As a manager, he is respected and well liked by his team. I would very much like to work with Evan again.”","“I consider myself very fortunate to have had the chance to work with Evan for over 4 years. When I first joined TuVox, Evan was the training manager with responsibility for direct and channel training design and delivery. His innate need to master the subject matter drove him to develop deep expertise in the process of designing and engineering speech applications using Tuvox\'s tools. His level of expertise was such that when an experience hand was needed, he was often assigned to a development role taking direct responsibility for customer project delivery. He was exceptional skilled at maintaining the appropriate balance between his roles and had an infectious commitment to customer and team success. During a later reorganization, I had the opportunity to add Evan directly to my team. Given all I had observed, his customer focus, technical expertise, priority management skills, I didn\'t hesitate. Our subsequent collaboration on a number of complex, challenging customer projects has been a very rewarding experience. Evan not only brings subject matter virtuosity to the team but he is also a well rounded experienced professional. His judgment and decision making is very sound. His business sense and domain expertise are exceptionally solid. His manner is collaborative but authoritative when required and his style is very team focused. He is especially good at assessing how to get the best from often very diverse team members. He has always built very positive relationships with our customers and has engendered nothing but good will, even under challenging project circumstances. Customers recognize his exceptional commitment to their success and they trust his ability to deliver. I very much hope that I will have the opportunity to work with Evan in the future. He adds strength and passion to any team that he joins.”"]']### Assistant: The agent's job is to provide technical training and project management in the Speech/IVR industry. Today, the user is reaching out to the agent because they need assistance in implementing an interactive voice response system for their contact center at Cisco.
### Human: Agent: ['George Crosby', 'Distinguished management career developing safety and environmental systems, processes and organizational infrastructures that have improved safety awareness and improved safety performance throughout the facility. Environmental process improvements that have reduced air emissions and hazardous waste generation by improved equipment measures and selective materials usage. Expertise in identifying and capitalizing on opportunities to enhance safety and resolve environmental issues. Broad-based general management, production management, and project management qualifications. Increasingly responsible and assignments during extensive tenure transcending from floor supervision to corporate operations and larger facilities. Built successful business partnerships with outside regulatory agencies, managed cross-functional departments, and designed and implemented proactive organizational developments, employee performance, and corporate culture programs.', 'EHS Engineer at CommScope', 'CommScope', '[{"company":"CommScope","company_id":"commscope","industry":"Telecommunications","location":"Catawba NC","positions":[{"description":"","duration":"Feb 2012 - Present 9 years 10 months","duration_short":"9 years 10 months","end_date":"Present","start_date":"Feb 2012","subtitle":"CommScope","title":"EHS Engineer"}],"url":"https://www.linkedin.com/company/commscope"},{"company":"Whirlpool Corporation","company_id":"whirlpool-corporation","location":"","positions":[{"description":"Overall safety and environmental regulatory responsibility. Extensive work with Lean manufacturing throughout the facility Overall safety and environmental regulatory responsibility. Extensive work with Lean manufacturing throughout the facility","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Whirlpool Corporation","title":"Lead environmental safety engineer"}],"url":"https://www.linkedin.com/company/whirlpool-corporation"},{"company":"Owens Corning","company_id":"owens-corning","location":"","positions":[{"description":"Safety and environmental responsibility for the entire facility Safety and environmental responsibility for the entire facility","duration":"1979 1999 20 years","duration_short":"20 years","end_date":"1999","start_date":"1979","subtitle":"Owens Corning","title":"Environmental Safety Specialist"}],"url":"https://www.linkedin.com/company/owens-corning"}]', '["Don Buckman, MS, CSP “I worked with George Crosby from 1995 to 2000 on a project-by-project basis out of OC Corporate EHS. George, at the time, was a Safety Specialist for Owens Corning\'s Huntington, PA facility. My impressions of Mr. Crosby during this time were that he was a detail-oriented safety specialist that had a practical grasp of the practice of Safety. At the Huntington, PA facility, he was well respected by both the Management Team and the line employees, an important and challenging balance for which he was able to maintain.”","Jeff LaBelle, M.S. MBA, CIH, CSP “Having worked with George for 5 years, I found him to be a dedicated, responsible and highly motivated safety professional. I offer my strong recommendation of his technical competence and dedication to reduce workplace risk.”"]'] User: ['Mike Child', 'Experienced Leader of Workforce Management with a demonstrated history of working in the internet industry. Strong program and project management professional skilled in Workforce Management, Contact Centers, Management, Leadership, and Customer Experience.', 'Managing strategic initiatives at Collective Health', 'Collective Health', '[{"company":"Collective Health","company_id":"collectivehealth","industry":"Software Development","location":"Lehi, Utah, United States","positions":[{"description":"","duration":"May 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"May 2021","subtitle":"Collective Health","title":"Sr. Manager - Strategic Initiatives"}],"url":"https://www.linkedin.com/company/collectivehealth"},{"company":"eBay","company_id":"ebay","location":null,"positions":[{"description":"Responsible for the global workforce management functions at eBay. These functions include:- Global forecasting - forecasting of contact volume for all sites and locations around the world. This includes phone, chat, email and back-office contact volume. - Global initiatives - scoping and sizing of any initiatives that impact the workforce management teams. Additionally, my teams work with the regional Workforce Management teams to ensure that they are ready for these project implementations. - Workforce Management Technology - responsible for all the technology the workforce management team uses to do their job. This includes forecasting, cap planning, scheduling, real-time management and routing technology. - Business Performance Reporting - responsible for reporting of key business indicators on how our business is performing.","duration":"Dec 2018 May 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"May 2021","start_date":"Dec 2018","subtitle":"eBay","title":"Director - Global Workforce Management"},{"description":"Responsible for leading a global team of Workforce Management professionals. This includes functions of forecasting, capacity planning, budgeting, scheduling and real-time management. This also includes the systems, business process optimization and reporting for all the WFM services and functions. I lead a global team that is spread across North America and Europe.","duration":"Dec 2012 Dec 2018 6 years 1 month","duration_short":"6 years 1 month","end_date":"Dec 2018","start_date":"Dec 2012","subtitle":"eBay Inc","title":"Sr. Manager - Workforce Management"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"Zions Bancorporation","company_id":"zions-bancorporation","location":"Greater Salt Lake City Area","positions":[{"description":"Manage the contact center budgeting, capacity planning, forecasting, scheduling, real-time management and reporting duties. Manage the contact center budgeting, capacity planning, forecasting, scheduling, real-time management and reporting duties.","duration":"Mar 2011 Dec 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2012","start_date":"Mar 2011","subtitle":"Zions Bancorporation","title":"Vice President - Contact Center Operations Manager"}],"url":"https://www.linkedin.com/company/zions-bancorporation"},{"company":"eBay","company_id":"ebay","location":null,"positions":[{"description":"Managed a team of exempt workforce management professionals who were responsible for budget, long-term forecasting, short-term forecasting, scheduling and real-time management for eBay Customer Support. This included WFM support for inbound phones, chat, email and other back-office functions. This also included support in 5 different sites across the globe. I was responsible for the annual and quarterly budget process. My team was also resopnsible for the coordination of the hiring plan between WFM, Finance, Recruiting, HR and Training. During my leadership we also transitioned our WFM software from Impact360 to Aspect eWFM. I also worked closely with Operations leaders to help them understand workforce management principles. I am also able to help non-analytical leaders understand analytical and finance concepts easily. My team conducted bi-annual shift bids to better align agent schedules with customer demand.","duration":"Jun 2008 Mar 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2011","start_date":"Jun 2008","subtitle":"eBay","title":"Manager - Workforce Management"},{"description":"Responsible for budget and long-term planning for eBay North America Customer Support. I created a capacity planning model that was used to forecast volume and FTE needs and expenses for a complex service environment that included contacts from phones, chat, email and several back-office functions. I collaborated with Operations Leaders to understand the inputs of their business to ensure we had staff to meet customer objectives.","duration":"Dec 2006 Jun 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2008","start_date":"Dec 2006","subtitle":"eBay","title":"Sr. Capacity Planning & Forecast Analyst"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"American Express","company_id":"american-express","location":null,"positions":[{"description":"Responsible for long-term capacity planning and forecasting for ~1,000 FTE across multiple sites. I worked closely with Finance to budget staff expenses for the year. I also created better communication between Finance, WFM, Training and Recruiting. I created partnerships and worked closely with Marketing to forecast volume impacts of planned Markenting initiatives. I created a new staffing model for a complex service environment that combined FTE planning for inbound phones, outbound phones and several back-office functions.","duration":"Apr 2006 Dec 2006 9 months","duration_short":"9 months","end_date":"Dec 2006","start_date":"Apr 2006","subtitle":"American Express","title":"Forecast Analyst"},{"description":"I was responsible for the deployment, administration and management of workforce management software into American Express New Accounts. I managed a team of workforce management analysts who were reponsible for scheduling and real-time management activities in Amex New Accounts. I led a process to educate WFM analysts on basic call center methodologies. I rolled out adherence reporting to 1,500 CSR\'s. During the time I managed the WFM team I was able to increase employee satisfaction scores in WFM from the lowest in the company to the highest. I created a formalized shrinkage scheduling process where all activities were consistently scheduled in the call center. I also facilitated all annual vacation scheduling bids for the call center.","duration":"Jan 2001 Apr 2006 5 years 4 months","duration_short":"5 years 4 months","end_date":"Apr 2006","start_date":"Jan 2001","subtitle":"American Express","title":"Workforce Management Leader"},{"description":"Responsible for scheduling of CSR\'s in a multi-channel and multi-site call center. I monitored 30+ inbound phone staff groups and made real-time adjustments to staffing as necessary to meet service level objectives. I collaborated with Operations Leaders to schedule all shrinkage activities during times that were optimal for service levels. I also conducted regular shift bids to align agent schedules to customer call arrival patterns.","duration":"Jan 1999 Jan 2001 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2001","start_date":"Jan 1999","subtitle":"American Express","title":"WFM analyst"}],"url":"https://www.linkedin.com/company/american-express"}]', '["Arkady Kushnir “I Worked with Mike for over 8 years in his roles: Forecast Analyst at American Express Workforce Management Leader at American Express As a team member Mike was a great asset to the American Express New Accounts’ Operations. Mikes’ knowledge of New Accounts’ Processes, Business and technology objectives helped me and whole MIS team develop and provide valuable reporting system to support American Express New Accounts, Marketing, Risk Management, Forecasting, Fraud Detection and other departments. Savings of implemented re-engineering incentives, with direct Mikes’ participations well exceeded $1,000,000/year.”","Mark Donnelly, MSF “Mike, was one of the most well respected leaders I have ever had the opportunity to work with, he was the supreme source of thought leadership in New Accounts at American Express, for capacity planning, forecasting, and call center management.”"]']### Assistant: The agent's job is to manage strategic initiatives at a company, and today, the agent is reaching out to the user because they need assistance in workforce management for a new project implementation.
### Human: Agent: ['Geetha Thiruvengadam, PMP', '• Specialties: Manufacturing , Materials Science, Process Engineering, Materials Characterization, Metal, Non-metal, Plastics, Polymers, Composites, Ceramics, Aerospace, Metallurgy, Chemicals, Research, Physics, Extrusion, Injection Molding, Mechanical & Impact testing, Non-destructive testing, FAA, ANSI, MIL, ASTM, ASM, SAE standards, Quality, Lean Manufacturing, 6S, self-assembly, nanoparticles, Nano cleanroom, MEMS process', 'Sr. Process Engineer', 'R&D Altanova', '[{"company":"R&D Altanova","company_id":"r-&-d-circuits-inc--nj","industry":"Semiconductor Manufacturing","location":"","positions":[{"description":"• Process owner in PCB manufacturing site for imaging, viafill, soldermask, AOI, silk-screening legend & Indubond-Layup-Press processes• Responsible to reduce overall process time by maintaining reduced rework in production flow• Responsible for auditing the current processes and ensure that the process is within control• Responsible for reviewing and revising the procedures according to the design requirements• Responsible for optimizing the process based on the throughput, process time and defects• Conducts various DOE’s to establish the process controls using quality tools and lean manufacturing technique• Conduct process audits followed by discussion of findings• Actively involved in improving planning by identifying all resources, materials, equipments & downtime• In-charge of reviewing, revising and establishing regular schedules for machine maintenance • Train supervisors and operators – new or refresher and review performance.","duration":"Jul 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Jul 2016","subtitle":"R&D Altanova","title":"Sr. Process Engineer"}],"url":"https://www.linkedin.com/company/r-&-d-circuits-inc--nj"},{"company":"MacDermid Performance Solutions","company_id":"macdermid-alpha-and-enthone-business-group","location":"","positions":[{"description":"","duration":"Nov 2015 Jun 2016 8 months","duration_short":"8 months","end_date":"Jun 2016","start_date":"Nov 2015","subtitle":"MacDermid Performance Solutions","title":"Senior Materials Scientist"}],"url":"https://www.linkedin.com/company/macdermid-alpha-and-enthone-business-group"},{"company":"OMG Electronic Chemicals","company_id":null,"location":"","positions":[{"description":"","duration":"May 2010 Nov 2015 5 years 7 months","duration_short":"5 years 7 months","end_date":"Nov 2015","start_date":"May 2010","subtitle":"OMG Electronic Chemicals","title":"Senior Materials Scientist"}],"url":""},{"company":"Weber Aircraft","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2007 Aug 2009 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2009","start_date":"Jan 2007","subtitle":"Weber Aircraft","title":"Materials & Process Engineer"}],"url":""},{"company":"University of Texas at Arlington","company_id":"university-of-texas-at-arlington","location":"","positions":[{"description":"","duration":"Jan 2005 Aug 2006 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2006","start_date":"Jan 2005","subtitle":"University of Texas at Arlington","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/university-of-texas-at-arlington"}]', '["Yattender Rishi Dubey “I have worked with Geetha for over 2 years at Weber Aircraft. She has always shown full commitment towards every aspect of her work. Geetha has an uncanny knack of solving the most complex problems on her own with ease. She would be a huge asset to any organization that she would be associated with.”","Jimmie McGahey “I have work with Geetha for some time now her at Weber Aircraft. She has always professional and very diligent with everything she and i have worked on together. She would be a welcome assist to any group.”"]'] User: ['Andrew Stefanacci', 'Materials Engineer with a diverse background in the steel and scrap industries. Direct experience in project management and process improvement. Focus on technology improvement, cost reduction and throughput maximization.Specialties: Lean Sigma, statistical analysis, process improvement, OSHA 10 Hour, Registered Engineering Intern (Ohio), computer proficient', 'Manager, Process Engineering at Materion Corporation', 'Materion Corporation', '[{"company":"Materion Corporation","company_id":"materion-corporation","industry":"Mining & Metals","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Materion Corporation","title":"Manager, Process Engineering"},{"description":"","duration":"Aug 2018 Apr 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2020","start_date":"Aug 2018","subtitle":"Materion Corporation","title":"Seniior Process Engineer"},{"description":"","duration":"Jan 2017 Aug 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2018","start_date":"Jan 2017","subtitle":"Materion Corporation","title":"Superintendent, Investment Casting"},{"description":"","duration":"Jan 2014 Jan 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2017","start_date":"Jan 2014","subtitle":"Materion Corporation","title":"Bulk Products Staff Engineer"}],"url":"https://www.linkedin.com/company/materion-corporation"},{"company":"Gerdau - Monroe Mill","company_id":null,"location":"","positions":[{"description":"","duration":"May 2010 Dec 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2013","start_date":"May 2010","subtitle":"Gerdau - Monroe Mill","title":"Melting Operations Supervisor"}],"url":""},{"company":"The David J. Joseph CO","company_id":"the-david-j--joseph-co-","location":"","positions":[{"description":"· On-site operation design and implementation for new and revised Mill Service operations (financial, staffing, equipment, and fee structure)· Provide on-site technical assistance to Mill Service operations, scrap brokerage, ferro-alloy trading, and steelmaking operations with regards to furnace operation, material placement, inventory methods, and storage and usage practices· Develop and customize service and software solutions to steel mill sites to optimize scrap yard and steelmaking operations · Interim Site Manager for scrap loading operation at Nucor Steel – Marion. Responsibilities included overseeing daily operations of 11 employees, managing operational safety program, scrap yard management, on-site customer service, inventory management, scrap charge design, site capital budgeting, and management of P & L· Design and implement improvements to proprietary optimization (purchasing, chemistry, energy) software (IntelliMelt™), software improvements have lead to ~$10M savings per year to customers· Project leader for process monitoring software (IntelliLoad™) for near real time loading performance metrics· Project leader for process performance software (IntelliChem™) for statistical analysis of material loading operations· Redesigned and instruct Metallurgy 101 to scrap brokerage personnel (annual 2 day training course)· Instruct Scrap 101 as a portion of the new hire training to new brokerage candidates (2 ½ hour training course, instructed as needed)· Project leader for redesign and implementation of Quality and Safety Procedures (QSPs) at mill service operations","duration":"Mar 2004 Sep 2009 5 years 7 months","duration_short":"5 years 7 months","end_date":"Sep 2009","start_date":"Mar 2004","subtitle":"The David J. Joseph CO","title":"Metallurgical Engineer"}],"url":"https://www.linkedin.com/company/the-david-j--joseph-co-"},{"company":"AK Steel - Middletown Works","company_id":"ak-steel","location":"","positions":[{"description":"· Implemented continuous improvement process changes through conducting and evaluating trials by statistical analysis of risk versus reward for cost efficiency and quality improvement· Revised raw material addition practices to statistically center practices within shop capabilities and introduce new raw materials to increase production speed and quality· Worked with material and service vendors to improve quality and reduce shop cost· SOP maintenance, review and revision· Managed Co-op students within the Steelmaking operations· Promoted from Technical Shift Manager – Ironmaking Operations","duration":"Jul 2001 Mar 2004 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2004","start_date":"Jul 2001","subtitle":"AK Steel - Middletown Works","title":"Process Engineer"}],"url":"https://www.linkedin.com/company/ak-steel"},{"company":"Molded Fiber Glass - Ashtabula, OH","company_id":null,"location":"","positions":[{"description":"Research - Press molding and coating. Developed new material formulations (base polymer matrix and coating materials) and implemented in production environment after laboratory testingOperations - Press molding, coating, assembly and fiberglass preforming. Improved operations through statistical analysis of manufacturing and process capabilities. Research - Press molding and coating. Developed new material formulations (base polymer matrix and coating materials) and implemented in production environment after laboratory testingOperations - Press molding, coating, assembly and fiberglass preforming. Improved operations through statistical analysis of manufacturing and process capabilities.","duration":"Jan 1998 Jul 2000 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2000","start_date":"Jan 1998","subtitle":"Molded Fiber Glass - Ashtabula, OH","title":"Co-op Engineer"}],"url":""}]', '["Chad Clark “I\'ve known Andy for nearly 14 years and you will not find a more dedicated \\"do what it takes to get it done\\" individual. In addition to the qualities already mentioned, I\'ve consulted with Andy on numerous occasions to due to his extensive knowledge of electric steelmaking raw materials and operations.”","David Hodory “Andy has an excellent understanding of metallurgy and mill operational process. His expertise and feedback were invaluable on several of the projects my team worked on. Andy also has a likable demeanor with mill personnel.”"]']### Assistant: The agent's job is to provide expertise in process engineering and materials science, while the user is reaching out to the agent because they need assistance with technology improvement and cost reduction in their project management and process improvement role.
### Human: Agent: ['Debbie Mazurek', 'I am currently not looking for other offers, I am very happy working at Devro! Experienced management professional who achieves results through careful analysis of statistical data, effective organization and timely implementation of cost-efficient solutions to problems. Versatile, hands-on-performer who combines strong interpersonal skills with technical knowledge to meet changing organizational goals. Independent self-starter with take-charge attitude, able to learn new applications quickly, mentor co-workers and subordinates, cut costs and promote continuous improvement, within an ever-changing environment. Comprehensive knowledge of SOX,and ISO 9000, with ability to utilize six-sigma methodology to find cost-savings opportunities. Specialties: Nominated by Board of Directors as the financial expert on the Auditing Committee of a small firm.', 'Cost Accountant at Devro', 'Devro', '[{"company":"Devro","company_id":"devro-scotland-limited","industry":"Food Production","location":"Swansea, South Carolina, United States","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Devro","title":"Cost Accountant"}],"url":"https://www.linkedin.com/company/devro-scotland-limited"},{"company":"Dayco, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2015 Mar 2020 4 years 6 months","duration_short":"4 years 6 months","end_date":"Mar 2020","start_date":"Oct 2015","subtitle":"Dayco, LLC","title":"Assistant Controller"}],"url":""},{"company":"Pilgrim\'s","company_id":"pilgrims-corp","location":"Sumter, South Carolina","positions":[{"description":"Manage all accounting functions at plant level. Manage all accounting functions at plant level.","duration":"Dec 2014 Oct 2015 11 months","duration_short":"11 months","end_date":"Oct 2015","start_date":"Dec 2014","subtitle":"Pilgrim\'s","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/pilgrims-corp"},{"company":"Robert Half Finance & Accounting","company_id":"robert-half-international","location":"Florence, SC","positions":[{"description":"Hands-on troubleshooting accounting issues and implementing solutions resutling from SAP implementation in sales and use tax, Accounts Payable and other accounting functions across the facility. Hands-on troubleshooting accounting issues and implementing solutions resutling from SAP implementation in sales and use tax, Accounts Payable and other accounting functions across the facility.","duration":"Aug 2014 Dec 2014 5 months","duration_short":"5 months","end_date":"Dec 2014","start_date":"Aug 2014","subtitle":"Robert Half Finance & Accounting","title":"SAP Accounting Analyst (ESAB Group, Inc.)"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"JW Aluminum","company_id":"jw-aluminum","location":null,"positions":[{"description":"Analysis of plant processes, including metal byproduct recycling, production variances, inventory and cycle counts, cost analysis of lean projects. Monthly close activities, KPI updates.","duration":"Aug 2011 Mar 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2014","start_date":"Aug 2011","subtitle":"JW Aluminum","title":"Operations Analyst"},{"description":"Analysis of Production batches and plant batch variances. Cost project analysis. Provide support and training of plant personnel in batch completion. Weekly and Monthly Production Close processes. Reconciliation of outside processor inventory. Participate in Lean/Six Sigma Events.","duration":"Aug 2011 Nov 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2012","start_date":"Aug 2011","subtitle":"JW Aluminum","title":"Transactional Analyst"}],"url":"https://www.linkedin.com/company/jw-aluminum"},{"company":"Stepan Company","company_id":"stepan-company","location":"Fieldsboro, NJ","positions":[{"description":"Responsible for various plant accountant duties, including, but not limited to inventory reconciliation in SAP. Ensure accurate inventory balances. Provide support and training of plant personnel in inventory/process orders. Review and correct material and overhead variances weekly. Weekly and monthly production close processes. Plant financial reporting, including accruals, journal entries, and reclassifications as necessary. Identify cost savings initiatives. Monitor, reconcile and report consigned material balances. Plant expense budget preparation, special tax reporting. Facilitate numerous work groups and teams.","duration":"Feb 2010 Aug 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2011","start_date":"Feb 2010","subtitle":"Stepan Company","title":"Accountant"}],"url":"https://www.linkedin.com/company/stepan-company"},{"company":"Rova Farms Resort, Inc.","company_id":null,"location":"","positions":[{"description":"Currently in auditor role, Formerly held board position. Handle all accounting functions of this small company, including setting up an accounting system, working to bring company back to profitability. Currently in auditor role, Formerly held board position. Handle all accounting functions of this small company, including setting up an accounting system, working to bring company back to profitability.","duration":"Nov 2007 Nov 2010 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2010","start_date":"Nov 2007","subtitle":"Rova Farms Resort, Inc.","title":"Auditor/Board of Directors Treasurer & Secretary"}],"url":""},{"company":"Rhodia, Inc.","company_id":"solvay","location":"","positions":[{"description":"Cost accounting analyst for all outside inventory sites, and chemical tollers for Rhodia\'s North American Headquarters. Finance Accountant for Joint Venture. Company is no longer on NYSE, Worldwide Headquarters based in France. Cost accounting analyst for all outside inventory sites, and chemical tollers for Rhodia\'s North American Headquarters. Finance Accountant for Joint Venture. Company is no longer on NYSE, Worldwide Headquarters based in France.","duration":"Mar 2007 Jul 2007 5 months","duration_short":"5 months","end_date":"Jul 2007","start_date":"Mar 2007","subtitle":"Rhodia, Inc.","title":"Inventory Accounting Analyst"}],"url":"https://www.linkedin.com/company/solvay"},{"company":"International Paper (formerly Temple Inland)","company_id":"temple-inland","location":null,"positions":[{"description":"-Scheduled production and materials requirement planning for corrugated packaging facility with 120+ employees-Manage Inventory/Logistics while maintaining low inventory levels-Coordinate and reconcile interplant shipments and receiving-Review and monitor all plant inventory adjustments-Monitor cycle count process for raw materials and finished goods by location-Analyze excess inventory and sale of obsolete/damaged materials-Responsible for cost and physical inventory analysis and reporting, including price variance analysis, and accounting for unsaleables, including rework and scrap-Procured raw materials for use in production, maintaining low inventory levels-Reduced plant weekend costs","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"International Paper (formerly Temple Inland)","title":"Production Planning Manager"},{"description":"-Implemented ISO-equivalent quality management system-Controlled in-porocess procedures, trained union labor force in quality -Benchmarked plant quality processes vs. manufacturing industry leaders-Leader of quality steering committee, insuring management focus on continuous improvement of all processes-Analysis of current item pricing using activity-based costing methods to determine inherent flaws in JDE/PeopleSoft/Kiwi programs","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"Temple-Inland","title":"Quality Assurance Manager"}],"url":"https://www.linkedin.com/company/temple-inland"},{"company":"Rod Ryan Automotive, DBA Open Road BMW","company_id":null,"location":"","positions":[{"description":"Develop, maintain and update website. Responsible for internet sales of new and used BMW\'s for this company. Handled entire sales process including customer negotiation and financing. Develop, maintain and update website. Responsible for internet sales of new and used BMW\'s for this company. Handled entire sales process including customer negotiation and financing.","duration":"Jul 1997 May 2000 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 2000","start_date":"Jul 1997","subtitle":"Rod Ryan Automotive, DBA Open Road BMW","title":"Business Development Administrator"}],"url":""},{"company":"D\'Amico Lincoln-Mercury, Inc.","company_id":null,"location":"","positions":[{"description":"Handled all aspects of pricing and financing for customers, as well as after-sale warranties and merchandise. Occasionally acted as General Manager. Trained sales employees. Daily customer contact. Handled all aspects of pricing and financing for customers, as well as after-sale warranties and merchandise. Occasionally acted as General Manager. Trained sales employees. Daily customer contact.","duration":"Aug 1995 Jul 1997 2 years","duration_short":"2 years","end_date":"Jul 1997","start_date":"Aug 1995","subtitle":"D\'Amico Lincoln-Mercury, Inc.","title":"Business Manager"}],"url":""},{"company":"Temple-Inland","company_id":"temple-inland","location":"","positions":[{"description":"Handled a variety of customer-related issues for this Fortune 500 company, serving both large and small accounts. Conducted field visits and maintained daily contact with customers to resolve problems and ensure good relationships while strengthening the company\'s image. Handled A/P and A/R. Worked with sales to create annual budgets. Served as computer network administrator for this location, as well as corporate-wide help desk support for 45 locations in US. Handled a variety of customer-related issues for this Fortune 500 company, serving both large and small accounts. Conducted field visits and maintained daily contact with customers to resolve problems and ensure good relationships while strengthening the company\'s image. Handled A/P and A/R. Worked with sales to create annual budgets. Served as computer network administrator for this location, as well as corporate-wide help desk support for 45 locations in US.","duration":"Apr 1990 Aug 1995 5 years 5 months","duration_short":"5 years 5 months","end_date":"Aug 1995","start_date":"Apr 1990","subtitle":"Temple-Inland","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/temple-inland"}]', '["Carlos Velez-Conty, BSMS, LSSGB “Debbie Mazurek, an accomplished accountant and leader, passionate about excellence, committed and a great person to work with. I\'ve had the opportunity to work with Debbie on cross-functional teams. She works seamlessly between different departments while clearly distinguishing herself as a true developer of talent, coaching others and a key asset to any company. Debbie\'s experience in customer service, accounting and IT made her a reliable resource at the Temple Inland Spotswood, NJ facility and I\'m pleased to have have crossed paths with her. Definitely not a forgettable person. Best! Carlos”","Dr. James J. Carroll, CPA “Even while in college Debbie had a terrific work background that she could easily use in the accounting courses at Georgian Court. Her work ethic was excellent and the quality of her work was beyond that of even the best students. The field research assignments in our Auditing and Cost Accounting classes allowed Debbie to really stand out. She managed a project team of students that delivered the professional quality work on time. On a personal basis, Debbie is one of the most responsible students I have ever had. She delivered in my classes and in her job too. I recommend her highly. Dr. James J. Carroll, CPA”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to provide marketing expertise and drive results for clients, today the user is reaching out to the agent because they need assistance in optimizing their company's online presence and generating leads.
### Human: Agent: ['Christine D. Soroka, MA', 'Making a difference in the world, being part of a team, and applying my skills to create positive outcomes motivates me, especially when it comes to helping a business achieve its operational objectives.My years as a senior project manager for a non-profit organization, an event planner for a healthcare publisher, and a marketing and exhibit coordinator for a multimedia provider have enabled me to hone my skills in project management, operations, and client services. Along with thoroughly understanding how to orchestrate highly complex service delivery programs, I have earned a reputation for being naturally gifted at client communications, presentations, and ensuring customer outcomes. My success is based on my propensity for details, strong logistics skills, and the ability to work collaboratively across organizational boundaries with management, technology, and operations teams.With a talent for numbers and interest in people, I am equally skilled at improving operational performance and customer service processes. Possessing a deep knowledge of internal controls, including budgets, data management, and logistics, I enjoy working on the solution. Client onboarding, enhancing outcomes, and strengthening existing relationships are key components of my repertoire, all of which have been honed by my driving need to contribute to organizational alignment and success.Connect with me on LinkedIn or by email at: cmdsoroka@gmail.com', 'Enterprise Implementation Manager at FreedomPay', 'FreedomPay', '[{"company":"FreedomPay","company_id":"freedompay","industry":"IT Services and IT Consulting","location":"Philadelphia, Pennsylvania, United States","positions":[{"description":"Engage client and internal departments to plan large-scale hardware and software implementations. Communicate functional and technical details related to software and services, implementation and configuration, device models, and gateway boarding process. Manage customer and internal resources to drive project success, including creating project plans, identifying and troubleshooting challenges, translating complex system requirements into actionable goals, and managing and tracking service deliverables within budget.","duration":"Sep 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Sep 2020","subtitle":"FreedomPay","title":"Enterprise Implementation Manager"}],"url":"https://www.linkedin.com/company/freedompay"},{"company":"Children\'s Literacy Initiative","company_id":"children%27s-literacy-initiative","location":null,"positions":[{"description":"Served as Sr. Project Manager in overseeing comprehensive delivery of $20M in educational services encompassing literacy seminars, book resources/materials and coaching, targeting 3,000+ teachers in 20 public and private educational systems. Fulfilled multiple key roles: cultivate key client relationships, manage effectiveness and productivity for service delivery and execute organizational contracts to ensure delivery of enhanced literacy instruction for Pre-K through 5th grade teachers in Philadelphia Metro Area and Broward County (FL).Made decisions for project scope, generated budgets and contracts; interfaced with clients on implementation and escalated issues. Served as Subject Matter Expert for organizational resources, policies and project implementation. Worked collaboratively with leaders to identify new business opportunities in collaboration with Regional Growth and Partnership Dept. Supervised staff of 3, hired and monitored workflow; evaluated performance; coached and counseled staff. Reported to Senior Regional Executive Director.","duration":"Feb 2014 Jun 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Jun 2020","start_date":"Feb 2014","subtitle":"Children\'s Literacy Initiative","title":"Project Manager | Operations Department"},{"description":"Tapped to build and facilitate customer relationships in cultivating and securing educational contracts in the Southern New Jersey Region. Provided comprehensive project leadership to Regional Manager in managing logistics, event scheduling, budget and project plans and correspondence relating to high-level decision makers within 12 school districts. Managed escalated customer issues; collaborated with Regional Manager on ad hoc projects and statistical reporting. Ensured accuracy and efficiency relating to contracts; promoted positive, team-oriented environment with inter-departmental cooperation; shared best practices to ensure continued organizational growth. Enhanced cross-training programs; served as effective SME and liaison; advocated on all levels to ensure customer satisfaction","duration":"2009 2014 5 years","duration_short":"5 years","end_date":"2014","start_date":"2009","subtitle":"Children\'s Literacy Initiative","title":"Project Manager | Field Operations"},{"description":"Reporting to COO, led service delivery for 6 regions, including Philadelphia, South Jersey, Newark, Baltimore and DC. Onboarded project managers and cultivated key partnerships across the organization. Served as sole project manager with full charge of logistics, event schedules, coaching engagements and budgets.","duration":"2004 2009 5 years","duration_short":"5 years","end_date":"2009","start_date":"2004","subtitle":"Children\'s Literacy Initiative","title":"Project Manager"}],"url":"https://www.linkedin.com/company/children%27s-literacy-initiative"},{"company":"Merion Publications/ADVANCE Newsmagazines","company_id":null,"location":"King of Prussia","positions":[{"description":"Coordinated logistics for 50 major healthcare-related conventions. Planned and implemented trade show promotions at key meetings. Maintained Access database of more than 500 meetings and events. Negotiated organizational trades to acquire exhibit space and company exposure at key meetings. Wrote and developed proposals, memos and other convention-related materials and distributed to appropriate staff. Researched new meetings and trade events and advise management of new opportunities. Investigated and purchased new exhibit displays and other convention-related materials.","duration":"Sep 2000 Feb 2004 3 years 6 months","duration_short":"3 years 6 months","end_date":"Feb 2004","start_date":"Sep 2000","subtitle":"Merion Publications/ADVANCE Newsmagazines","title":"Marketing/Events Coordinator"}],"url":""},{"company":"Library Video Company","company_id":"library-video-company","location":"Wynnewood, PA","positions":[{"description":"Promoted through a series of positions of which include Office Assistant, Catalog Assistant, Assistant Video Product Manager and Materials Coordinator for largest supplier of educational media sold via direct mail catalogs and the Internet. Responsibilities included trade show planning for 10 domestic and 5 international conferences, including booth space selection, making travel arrangements, ensuring maintenance of 10x20 exhibit booth and conducting pre and post-exhibit meetings with conference attendees. Forecasted and implemented annual convention budget and yearly exhibit schedule. Managed video, CD-ROM and web site photo shoots and promotions, including selection of products to be photographed, set-up and break-down of all multimedia products, deciding placement of products, re-filing photographed products back into the product library.","duration":"Nov 1993 Sep 2000 6 years 11 months","duration_short":"6 years 11 months","end_date":"Sep 2000","start_date":"Nov 1993","subtitle":"Library Video Company","title":"Trade Show and Exhibit Coordinator"}],"url":"https://www.linkedin.com/company/library-video-company"}]', '["“I worked with Christine for over a decade and reported to her directly during most of that time. I have rarely encountered a colleague with her drive and sense of duty. Though thorough and precise in her work, she managed our partnership without micromanaging or being too lax, either. My time with Christine was extraordinarily beneficial in the development of my career.”","“I highly recommend Christine! I have never worked with a project manager that was more prepared, organized, thorough, and caring as Christine. She kept the project and all the stakeholders on track without ever missing a beat. And, she approached her work with a calm, grace, and kindness that is unmatched. Whichever company privileged to work with Christine next will be highly impacted by Christine\'s skills and strengths. ”"]'] User: ['Tim Liebrecht', 'Motivated professional with a demonstrated history working in the financial sector, small business marketing and non profit organizations. Experienced in relationship building, public speaking, business development, strategic planning, team organization and leadership.', 'Chief Operations Officer at Claudio Corporation', 'Claudio Corporation', '[{"company":"Claudio Corporation","company_id":"claudio-enterprises","industry":"Management Consulting","location":"Morgantown, West Virginia","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Claudio Corporation","title":"Chief Operations Officer"}],"url":"https://www.linkedin.com/company/claudio-enterprises"},{"company":"MAIN STREET FAIRMONT INC","company_id":"main-street-fairmont-inc","location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Mar 2020","subtitle":"MAIN STREET FAIRMONT INC","title":"Executive Director"}],"url":"https://www.linkedin.com/company/main-street-fairmont-inc"},{"company":"First Exchange Bank","company_id":null,"location":null,"positions":[{"description":"Commercial Deposit Product Sales and Relationship Manager","duration":"May 2017 Jun 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2019","start_date":"May 2017","subtitle":"First Exchange Bank","title":"Deposit Specialist"},{"description":"","duration":"Sep 2014 May 2017 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2017","start_date":"Sep 2014","subtitle":"First Exchange Bank","title":"Marketing Coordinator"}],"url":""},{"company":"National Marketing Group","company_id":"national-marketing-group","location":"Highland, IN","positions":[{"description":"","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"National Marketing Group","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/national-marketing-group"}]', '["June Morrissey “Tim is a very conscientious individual, and is not only an eager learner, but a willing teacher. He strives to be the best at what he does, he shares his knowledge with others, and he leads with confidence, and integrity. I would recommend Tim, and know that he will be a positive addition anywhere.”","Jim Slavo “Tim has exceed our program expectations on multiple occasions. The productive environment that Tim and his skill sets have helped create at NMG is invaluable. Born to Lead!”"]']### Assistant: The agent's job is to engage clients and plan large-scale hardware and software implementations, today the user is reaching out to the agent because they need assistance in developing a strategic plan for team organization and leadership within their organization.
### Human: Agent: ['Matt Michalak', 'A well rounded and accomplished client success, project, organization, and personnel manager. Passionate in purposeful associate development and generating revenue through innovative ideas and efficiency.', 'Channel Success Coordinator at TeamViewer', 'TeamViewer', '[{"company":"TeamViewer","company_id":"teamviewer","industry":"Software Development","location":"Clearwater, Florida, United States","positions":[{"description":"","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"TeamViewer","title":"Channel Success Coordinator"}],"url":"https://www.linkedin.com/company/teamviewer"},{"company":"VIPRE Security","company_id":"vipresecurity","location":"Clearwater, Florida","positions":[{"description":"","duration":"Dec 2019 Dec 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2020","start_date":"Dec 2019","subtitle":"VIPRE Security","title":"Client Success Manager"}],"url":"https://www.linkedin.com/company/vipresecurity"},{"company":"Health Media Network, LLC","company_id":"health-media-network-llc","location":"Tampa, Florida","positions":[{"description":"","duration":"Aug 2018 Aug 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2019","start_date":"Aug 2018","subtitle":"Health Media Network, LLC","title":"Client Success Manager"}],"url":"https://www.linkedin.com/company/health-media-network-llc"},{"company":"GCG (Garden City Group)","company_id":"gardencitygroup","location":"Dublin, Ohio","positions":[{"description":"Manage multiple settlements in coordination with executive leadership and counsel. Manage multiple settlements in coordination with executive leadership and counsel.","duration":"May 2017 Mar 2018 11 months","duration_short":"11 months","end_date":"Mar 2018","start_date":"May 2017","subtitle":"GCG (Garden City Group)","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/gardencitygroup"},{"company":"State Farm ®","company_id":"state_farm","location":"Galloway, OH","positions":[{"description":"","duration":"Mar 2016 May 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2017","start_date":"Mar 2016","subtitle":"State Farm ®","title":"Insurance Sales Agent"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"GCG (Garden City Group)","company_id":"gardencitygroup","location":null,"positions":[{"description":"Intake and dissemination for class related documents. Approximately 1M in monthly billings.","duration":"Apr 2013 Mar 2016 3 years","duration_short":"3 years","end_date":"Mar 2016","start_date":"Apr 2013","subtitle":"GCG (Garden City Group)","title":"Assistant Director"},{"description":"","duration":"Jan 2009 Apr 2013 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 2013","start_date":"Jan 2009","subtitle":"Garden City Group, LLC","title":"Project Manager"},{"description":"","duration":"Jan 2006 Jan 2009 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2009","start_date":"Jan 2006","subtitle":"Garden City Group, LLC","title":"Project Supervisor"},{"description":"","duration":"Aug 2003 Jan 2006 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2006","start_date":"Aug 2003","subtitle":"Garden City Group, LLC","title":"Project Administrator"}],"url":"https://www.linkedin.com/company/gardencitygroup"}]', '["Jennifer Evans “Matt is one of those few people in your career who leaves an impact that you will never forget and has made you better for knowing him. He pushes you to be a better employee as well, to watch details more carefully, and constantly challenge yourself. He is one of the few people who truly understands \\"how to think\\" and not just \\"what to think.\\" You give him a list of tasks to do and he always does that plus so much more. He thinks it through and improves upon it so that not only is there now a better system in place, but the overall feel is more consistent, well versed. He is constantly improving upon outdated systems to help improve not only the company but the customer\'s experience as well. He is the person you wish you could clone and have 10 of on your team. ”","Jeffrey Kevelder \\"Matt was a very self-motivated and dependable individual. He was very driven and worked hard to be successful in whatever role he was in. Matt did a great job of managing the business and getting the most out of his employees. He was very good at following up on tasks and ensuring that they were completed as expected. Matt was a very important part of our success at GCG Inc. and I think he would be an asset to any organization.\\""]'] User: ['James Avery', 'Experienced leader with drive to leverage people, process, and technology to achieve business objectives.', 'Senior Full Stack Developer & Tech Lead at Capital Technology Group, LLC', 'Capital Technology Group, LLC', '[{"company":"Capital Technology Group, LLC","company_id":"capitaltg","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Capital Technology Group, LLC","title":"Senior Full Stack Developer & Tech Lead"}],"url":"https://www.linkedin.com/company/capitaltg"}]', '["“It was clear from James\' first day that his insights and energy would ensure significant contributions to the organization. His attention to detail and ability to adapt quickly to changing priorities complemented his positive attitude in delivering successful solutions for the business.”","“James is a very competent software developer. He makes good design decisions and develops robust and easy to maintain code. James works well both in a team and on his own when needed. He fits in well with co-workers and fosters a positive working environment.”"]']### Assistant: The agent's job is to generate revenue through innovative ideas and efficiency, and today the user is reaching out to the agent because they need assistance in leveraging technology to achieve their business objectives.
### Human: Agent: ['Kathlyn Stone', 'Kathlyn Stone is an independant journalist specializing in health, science and public policy. Past:Sr Media Relations Manager, American Academy of Neurology (4 years)Communications Director, Minnesota Trade Office (11 years)Continuing Education Director, Vermilion Community College (2 years)Newsreporter, free lance writer, business owner, media consultant....20+ yearsSpecialties: Writing, news reporting, editing, media relations, consulting, communications project management', 'Associate Editor', 'HealthNewsReview.org', '[{"company":"HealthNewsReview.org","company_id":null,"location":"","positions":[{"description":"http://www.healthnewsreview.org/","duration":"Dec 2014 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Dec 2014","subtitle":"HealthNewsReview.org","title":"Associate Editor"}],"url":""},{"company":"Kathlyn Stone","company_id":null,"location":"","positions":[{"description":"Self-employed journalist with a focus on medical specialities (neurolology, pulmonary medicine, medical physics, radiology) and health policy. Publish a science and health news site.","duration":"Dec 2004 Dec 2014 10 years 1 month","duration_short":"10 years 1 month","end_date":"Dec 2014","start_date":"Dec 2004","subtitle":"Kathlyn Stone","title":"Independent Journalist"}],"url":""},{"company":"American Academy of Neurology","company_id":null,"location":"","positions":[{"description":"*Led national and international media relations strategy for 18,000-member association of neurologists worldwide focusing on clinical research, medical education and public outreach. *Disseminated more than 400 reports on science and medical research news to coincide with publication of Neurology, a prestigious twice-monthly scientific journal, and during four annual scientific meetings.","duration":"Aug 2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"Aug 2000","subtitle":"American Academy of Neurology","title":"Sr. Manager, Media Relations"}],"url":""},{"company":"Minnesota Trade Office","company_id":null,"location":"","positions":[{"description":"*Provided leadership communications including speeches for three governors (Perpich, Carlson and Ventura)*Wrote/edited statistical fact books*Managed development of international trade show booths and special events. *Planned and executed communication plans and business briefing materials for 12 governor-led trade missions. *Planned media outreach surrounding economic development programs including a national worker retention project and Minnesota’s ranking as “Most Livable State.”","duration":"Jan 1994 May 1999 5 years 5 months","duration_short":"5 years 5 months","end_date":"May 1999","start_date":"Jan 1994","subtitle":"Minnesota Trade Office","title":"Communications Director"}],"url":""}]', '["“Kathlyn has an extraordinary ability to write well, with clarity, conciseness and interest, about complex issues. She also works extremely well under pressure.”","“Kathy is a seasoned media relations person with great connections. She rebuilt our media program from the ground up, increased our response time, and managed media for our very busy international conference. An excellent writer, well grounded in health care.”"]'] User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to conduct business development and marketing for a healthcare company, and today the user is reaching out to the agent because they need assistance with marketing strategies for their independent journalism business specializing in health and science.
### Human: Agent: ['Dr. Sonya McCoy-Wilson', 'I am an executive and academic coach. I am a leader of change. I am also a scholar/practitioner of leadership development, organizational change, and adult education. I hold a Doctor of Education in Learning, Leadership, and Organization Development from the University of Georgia. This program aligns with the design principles of the prestigious Carnegie Project on the Education Doctorate, an organization dedicated to transforming doctoral education for the advanced practitioner. I provide executive and academic coaching services. I also provide leadership development and organization development consulting. I specialize in helping my clients change behaviors that are holding them back.My research interests are diverse and transcend the boundaries of multiple disciplines: transformative learning, culturally relevant teaching, race, gender, and social constructivism.', 'Dean | Executive Coach | Professor | Leader of Organizational Change', 'McCoy Wilson Consulting, LLC', '[{"company":"McCoy Wilson Consulting, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"McCoy Wilson Consulting, LLC","title":"Executive Coach and CEO"}],"url":""},{"company":"Atlanta Technical College","company_id":"atlanta-technical-college","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Atlanta Technical College","title":"Dean"}],"url":"https://www.linkedin.com/company/atlanta-technical-college"},{"company":"University of Maryland Global Campus","company_id":"university-of-maryland-global-campus","location":"online","positions":[{"description":"","duration":"Jan 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Jan 2015","subtitle":"University of Maryland Global Campus","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/university-of-maryland-global-campus"}]', '["“Dr. McCoy-Wilson is an exceptionally thoughtful leader as the Dean of Arts and Sciences. As a department head, she sets the example for promoting student success, supports faculty development, and inspires us all to lean in as we navigate changes in the educational landscape. What I enjoy most about working with Sonya is her readiness to share resources that make us all reflect on individual practice in and beyond the classroom. She is fully dedicated to ensuring ATC students are equipped with the knowledge and skills necessary for entering or advancing the workforce, particularly in the State of Georgia. Truly a transformational leader!”","“I have worked with Dr. McCoy-Wilson as a fellow Dean at Atlanta Technical College. During that time, she became skilled as a leader of change. She led many change initiatives at the college that later became sustainable through the organization\'s strategic plan. One of the things I appreciate about Dr. McCoy-Wilson is that she maintains grace under pressure.”"]'] User: ['bruce rougeau', 'Veteran technical consultant with more than 26 years of experience. A recognized industry expert featured at over 20 conferences. A published Thin-Client Computing and E-Learning pioneer, Microsoft Infrastructure Engineer, Infrastructure Team Lead, and Data Center Manager. Known for lending wisdom, experience, leadership, and tenacity to challenges of any type and scope.', 'Founder at The IT Doctor', 'The IT Doctor', '[{"company":"The IT Doctor","company_id":null,"location":"Plano Texas","positions":[{"description":"After spending 26 years with EDS/HP, I took advantage of the early retirement and launched a new company \\"The IT Doctor\\" which has my best interest at the forefront of each and every decision. I have a new lease on life with my eyes wide open..The IT Doctor has three main focused areas: Infrastructure Consulting for small/medium sized companies, Corporate Consulting, and Training.","duration":"Sep 2012 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Sep 2012","subtitle":"The IT Doctor","title":"Founder"}],"url":""},{"company":"Tenet Healthcare","company_id":"tenet-healthcare","location":"","positions":[{"description":"","duration":"2013 Apr 2020 7 years","duration_short":"7 years","end_date":"Apr 2020","start_date":"2013","subtitle":"Tenet Healthcare","title":"Project Manager"}],"url":"https://www.linkedin.com/company/tenet-healthcare"},{"company":"HP Enterprise Services","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"• Speaker at Tech ED Amsterdam, Windows 2000 Expo and more than 20 TechMentor conferences • Author of “Processing at the Speed of Thin”, an article on Thin-Client Computing published in MCP Magazine• Lead server team to provide excellent service which resulted in Fujitsu extending their contract and doubling the number of HP supported servers.• Architected ESX virtual infrastructure including cost justification, which lead to the implementation of this solution reducing client cost by over 70%• Integrated operations staff for ITG and Engineering for Fujitsu, resulting in leveraging of resources and streamlining processes.• Designed and implemented Active Directory for North America for Fujitsu• Invented, designed and implemented a Virtual Classroom Environment for EDS, now an industry standard• Implemented Citrix Thin-Client Computing for a major Unix-only vendor• Led and taught Microsoft Certified Systems Engineer Boot Camp, which certified over 150 EDS MCSE candidates","duration":"Jul 1986 Aug 2012 26 years 2 months","duration_short":"26 years 2 months","end_date":"Aug 2012","start_date":"Jul 1986","subtitle":"HP Enterprise Services","title":"Consultant"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"HP (Fujitsu Account)","company_id":null,"location":"Richardson, Texas","positions":[{"description":"Responsible for leading a team providing backups, Unix servers, Windows servers, Active Directory, networking services, monitoring, antivirus, patching, SAN, NAS and datacenter management services• Doubled server count and reduced client services costs by approximately 50%• Migrated client from physical servers to a Virtual Server Infrastructure, reducing server infrastructure costs by over 70%• Transitioned printing, DHCP, WINS, and SAP printing to a Microsoft cluster to provide a highly-available environment driven by manufacturing requirements• Implemented Remote Desktop Farm using Windows 2008 R2 to provide engineering users access to Windows-only office support tools, and to provide landing servers for remote users• Implemented Citrix XenApp 6.0 and 6.5 farms to support remote engineers• Led design and implementation of USA Corporate Active Directory to consolidate over 15 companies• As Datacenter Manager, coordinated and supervised the replacement of all PDUs and the rewiring of the entire datacenter and migrating to a standard cabinet enclosure equipped with IP-managed KVMs and Power, making the datacenter an executive showcase","duration":"2004 2012 8 years","duration_short":"8 years","end_date":"2012","start_date":"2004","subtitle":"HP (Fujitsu Account)","title":"Team Lead, Consultant, Datacenter Manager"}],"url":""},{"company":"Fujitsu","company_id":"fujitsu","location":"","positions":[{"description":"","duration":"2004 2012 8 years","duration_short":"8 years","end_date":"2012","start_date":"2004","subtitle":"Fujitsu","title":"Server Team Lead"}],"url":"https://www.linkedin.com/company/fujitsu"},{"company":"Techmentor","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2012 12 years","duration_short":"12 years","end_date":"2012","start_date":"2000","subtitle":"Techmentor","title":"Conference Speaker"}],"url":""},{"company":"EDS (Office of the CIO)","company_id":null,"location":"Plano Texas","positions":[{"description":"– Office of Architecture 2001-2004As system architect, was responsible for assessing and implementing corporate systems• Implemented Unisys ES 7000 for Corporate Dashboard, utilizing 32 processors for data analysis• Analyzed Microsoft Project Server by performing a benchmark in Redmond to simulate a load of over 100,000 users• Pioneered Server virtualization, providing a development environment for internal application development","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"EDS (Office of the CIO)","title":"Systems Architect"}],"url":""},{"company":"EDS (Technical Development)","company_id":null,"location":"Plano Texas","positions":[{"description":"• Invented, designed and implemented a Virtual Classroom Environment for EDS, now an industry standard• Led and taught Microsoft Certified Systems Engineer Boot Camp, which certified over 150 EDS MCSE candidates• Taught MCSE curriculum for Windows 3.51, 4.0, Windows 2000 and Visual Basic• Taught Object-Oriented Development to EDS Consultants","duration":"1996 2001 5 years","duration_short":"5 years","end_date":"2001","start_date":"1996","subtitle":"EDS (Technical Development)","title":"Instructor"}],"url":""},{"company":"EDS/Harvard Community Health Plan (Inter-Practice Systems)","company_id":null,"location":"","positions":[{"description":"Led/coordinated the development of an Automated Medical Record System through all phases of the System Life Cycle (Business Definition, Analysis, Design, Development, Implementation, Production Support) for Harvard Community Health Plan• Selected development tools for NPT Screen environment and trained staff on their use• Introduced Windows Server as a replacement for OS2 and made Microsoft server the standard server for Windows, Mac, and Novel clients• Developed GUI environment on Macintosh using Smalltalk development environment• Established build environment and version manage process• Implemented Automated Medical Record systems at three sites• Implemented Wyse Windows Terminals utilizing Thin Client Computing in over 100 doctor offices• Led development in conversion from Macintosh Smalltalk to Windows 32bit environment using C++ • Supported sales efforts by creating cost models, estimates, technical designs and giving presentations, which led to deals with the OU College of Medicine and Harvard Community Health Plan","duration":"1988 1996 8 years","duration_short":"8 years","end_date":"1996","start_date":"1988","subtitle":"EDS/Harvard Community Health Plan (Inter-Practice Systems)","title":"Systems Engineer"}],"url":""},{"company":"EDS HealthCare","company_id":null,"location":"Plano Texas","positions":[{"description":"• Enabled the synchronization of data between PC Project Management and Mainframe Project Management tools• Managed Amdahl Aspen Development environment that provided rich iterative development tools to Mainframe developers• Developed systems changes for the Nationwide Mutual Insurance Company Medicare account using Mainframe Cobol and ALC• Reduced monthly disk storage expense by 25% by dynamically modifying JCL jobs in the middle of month-end processing","duration":"1986 1988 2 years","duration_short":"2 years","end_date":"1988","start_date":"1986","subtitle":"EDS HealthCare","title":"System Engineer"}],"url":""}]', '["“I had the pleasure of working with Bruce for many years. There are very few individuals that have the technical expertise and the integrity Bruce has. ”","“Bruce is focused and dedicated. I\'ve worked with him and I\'ve worked for him and have the experience to say there are fewer people in the industry that can match is tenacity and effort.”"]']### Assistant: The agent's job is to provide executive coaching and leadership development consulting, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a project related to implementing Thin-Client Computing and E-Learning solutions in a corporate setting.
### Human: Agent: ['Paige W.', 'Over fifteen years of safety experience within automotive, manufacturing, warehousing, retail trade, residential and non-residential construction and printing industries. Success developing safety systems from the ground up with a focus on positive cultural development. Systems include elements of management commitment, employee engagement, recognition and training.Developed safety compliance system with cultural influences for start-up Tier II automotive manufacturing facility employing over 400 individuals. Managed safety and compliance for furniture retailer, with 1.1 million sq. ft. facility and employing over 1,100 individuals. Auditing and consulting experience working with insurance brokerage company. Experience managing risk areas including regulatory compliance, ergonomics, equipment operations, material handling, manufacturing, hazardous waste and environmental compliance including ISO 14001, emergency preparedness, property conservation, training, general liability and worker’s compensation.', 'Safety, Health & Environmental Professional', 'Electrical Source Holdings', '[{"company":"Electrical Source Holdings","company_id":"electrical-source-holdings","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Electrical Source Holdings","title":"Director of Health and Safety"}],"url":"https://www.linkedin.com/company/electrical-source-holdings"},{"company":"Sioux Chief","company_id":"sioux-chief","location":null,"positions":[{"description":"","duration":"Jun 2018 Oct 2021 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2021","start_date":"Jun 2018","subtitle":"Sioux Chief","title":"Director of Safety"},{"description":"","duration":"Jun 2017 Jun 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2018","start_date":"Jun 2017","subtitle":"Sioux Chief","title":"Safety Manager"}],"url":"https://www.linkedin.com/company/sioux-chief"},{"company":"Martinrea International","company_id":"martinreainternational","location":"Riverside, MO","positions":[{"description":"*Leads safety awareness for automotive manufacturing plant through education, training, program development, documentation and job specific support*Responsible for all elements of the Environmental, Health and Safety program including policy development/maintenance, implementation, training, communications, accident reporting and monitoring*Employee advisor for health and safety issues and concerns*Facilitates the investigation of accidents, injuries and near misses and maintains documentation*Completes, files and maintains all appropriate workman\'s compensation documentation*Maintains OSHA logs and divisional reporting*Plans and conducts workplace audits, inspections and tracks action items*Organizes and monitors plant safety committee meetings and activities*Liaison with Engineering and Maintenance departments to ensure proactive Health & Safety initiatives*Performs hazard and ergonomic assessments of workplace*Manages document control for Environmental, Health & Safety systems*Maintains first aid room and emergency equipment including fire protection systems*Conducts and coordinates necessary noise level and air quality testing*Leads and organizes First Responder Team*Meets with regulatory agencies as required","duration":"Feb 2016 Jun 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2017","start_date":"Feb 2016","subtitle":"Martinrea International","title":"Environment Health Safety Manager"}],"url":"https://www.linkedin.com/company/martinreainternational"},{"company":"Nebraska Furniture Mart","company_id":"nebraska-furniture-mart","location":"Kansas City, Kansas","positions":[{"description":"*Directed and developed safety and health programs according to exposures,OSHA, DOT & EPA regulations*Continually evaluated policies and processes to identify deficiencies and make recommendations to improve safety while meeting company goals and efficiencies*Conducted needed industrial hygiene and noise samplings to survey exposures*Managed emergency preparedness by identifying hazards and developing preventative controls*Coordinated inspections and tours of all facilities to detect potential customer and/or staff accidents, fire and health hazards; report, recommend and coordinate corrective actions*Reviewed statistical accident/injury and claim data to identify areas for improvement*Conducted investigations of accidents and injuries and recommended preventative solutions*Conducted necessary training to ensure development of staff to decrease accidents and ensure compliance*Completed OSHA reporting and recordkeeping*Maintained knowledge of federal and state worker’s compensation legislation and liability law*Worked directly with worker’s compensation and liability insurance carriers and legal representative to manage litigated claims, settlements and cost","duration":"Oct 2008 Feb 2016 7 years 5 months","duration_short":"7 years 5 months","end_date":"Feb 2016","start_date":"Oct 2008","subtitle":"Nebraska Furniture Mart","title":"Safety Analyst"}],"url":"https://www.linkedin.com/company/nebraska-furniture-mart"},{"company":"Murphy-Hoffman Company (MHC Kenworth)","company_id":"murphy-hoffman-company","location":"Kansas City, Missouri Area","positions":[{"description":"*Planned, organized, scheduled, and conducted inspections of branches, work areas, and equipment*Monitored site conditions, practices, and procedures for compliance with health and safety requirements*Determined and implemented corrective action when potential violations were discovered*Served as a principal source of information on health and safety issues*Assisted with the development of programs, reports, training and employee seminars*Helped develop hazard control and accident prevention methods and procedures for integration into the operating procedures of the company*Coordinated activities and monitored the progress of the various branch safety committees to ensure focus on defined company/branch safety goals and objectives*Reviewed accident investigations conducted by branch safety committees to ensure focus on defined company/branch safety goals and objectives","duration":"Nov 2007 May 2008 7 months","duration_short":"7 months","end_date":"May 2008","start_date":"Nov 2007","subtitle":"Murphy-Hoffman Company (MHC Kenworth)","title":"Safety Specialist"}],"url":"https://www.linkedin.com/company/murphy-hoffman-company"},{"company":"Gibson Insurance Group","company_id":"gibson-insurance-group","location":"South Bend, Indiana Area","positions":[{"description":"*Developed written OSHA compliance programs according to client exposure*Trained client employees on multiple topics including: Control of Hazardous Energy, Hazard Communication, Bloodborne Pathogens, Emergency Action, Fire Prevention, Personal Protective Equipment, Hearing Conservation, Fall Protection, Scaffold Safety, Confined Space, Respiratory Protection, Powered Industrial Vehicle Certification*Conducted site inspections to identify safety exposures, worker’s compensation issues and offenses citable by OSHA and made recommendations for corrective actions*Assisted in the development of client safety committees by providing advice and presenting safety topics relevant to company’s health and safety concerns*Provided guidance and direction for client safety program development and improvement*Interfered with OSHA during audits and mitigated abatements by negotiating lowest possible fine*Handled client requests and concerns as needed","duration":"Sep 2005 Nov 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2007","start_date":"Sep 2005","subtitle":"Gibson Insurance Group","title":"Client Safety Representative"}],"url":"https://www.linkedin.com/company/gibson-insurance-group"},{"company":"Lafayette Bank & Trust Co","company_id":"lafayette-bank-&-trust-co","location":"Lafayette, Indiana Area","positions":[{"description":"*Acted as supervisor of branch as needed and performed all according responsibilities*Assisted with balancing and cash audits; enforced compliance and security procedures*Trained branch staff to offer bank products effectively and create a sales environment*Encouraged new banking relationships with existing customers whenever possible*Advised bank management of improvements to bank products and offerings *Acted as supervisor of branch as needed and performed all according responsibilities*Assisted with balancing and cash audits; enforced compliance and security procedures*Trained branch staff to offer bank products effectively and create a sales environment*Encouraged new banking relationships with existing customers whenever possible*Advised bank management of improvements to bank products and offerings","duration":"Jan 2004 Sep 2005 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2005","start_date":"Jan 2004","subtitle":"Lafayette Bank & Trust Co","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/lafayette-bank-&-trust-co"}]', '["Hillary Whitney “Paige is very detailed orientated and thorough with her job tasks. She approaches taks with a \\"can-do” attitude. She is well liked by everyone she works with. ”","Melissa Pagitt “I strongly recommend Paige for employment, I have had the joy of working with her for 3 years plus year in safety and training. Over the years I have had the opportunity to observe Paige\'s professional skill as well as interpersonal style. Paige is very knowledgeable and responsible, and takes on all assignment with enthusiasm and dedication. Regardless of deadline or other pressure, Paige always maintain a professional level. I will surely miss working and being development by her knowledge and passion for safety. She has earned the opportunity to share her passion and expertise to her future career. ”"]'] User: ['James Ward', 'Home inspector in Tampa Bay and surrounding areas.', 'Owner/Home Inspector at Class act Inspections', 'Class act Inspections', '[{"company":"Class act Inspections","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Class act Inspections","title":"Owner/Home Inspector"}],"url":""}]', '["Jason Johns “I can’t say enough how professional and knowledgeable Jimmy is. I appreciate a guy that shows up when he says he will and does the job promptly. I have no problem referring to Jimmy because I know that he will get the job done. Thanks Jimmy and continued success to you.”"]']### Assistant: The agent's job is to conduct home inspections, and today, the agent is reaching out to the user because they need to schedule an appointment for a home inspection.
### Human: Agent: ['Gouri LeDonne', 'During my career as a results driven business manager, I have displayed my ability to transform and grow businesses by generating strategic and innovative ideas to achieve ambitious goals. I excel at increasing sales, identifying customer insights, and leading new product development. I also possess excellent creative thinking skills, which allow me to fuel strategic ways to improve customer acquisition, retention, and engagement. Whether coordinating co-marketing efforts with customers or revamping mature accounts, my ability to drive significant top line and bottom line P&L growth is evident in all that I do.', 'Senior Marketing Manager at Nestlé', 'Nestlé', '[{"company":"Nestlé","company_id":"nestle-s-a-","industry":"Food and Beverage Services","location":"Bridgewater, New Jersey","positions":[{"description":"","duration":"Oct 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Nestlé","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/nestle-s-a-"},{"company":"Unilever","company_id":"unilever","location":"Englewood Cliffs, New Jersey","positions":[{"description":"","duration":"Jan 2014 Oct 2019 5 years 10 months","duration_short":"5 years 10 months","end_date":"Oct 2019","start_date":"Jan 2014","subtitle":"Unilever","title":"Senior Global Marketing Manager"}],"url":"https://www.linkedin.com/company/unilever"},{"company":"Matthews International","company_id":"matthews-international","location":"Greater Pittsburgh Area","positions":[{"description":"Realized immediate business results while initiating and establishing CPG marketing best practice processes for sustainable long-term growth. Oversee two direct reports. • Spearheaded strategic pricing initiative that generated 13% increase in revenue opportunities. • Pioneered launch of robust, industry-changing eCommerce platform projected to save $5M over five years. • Championed two initiatives within 90 days of starting position, which are expected to deliver 2% revenue growth in 2013.","duration":"Oct 2012 Aug 2013 11 months","duration_short":"11 months","end_date":"Aug 2013","start_date":"Oct 2012","subtitle":"Matthews International","title":"Senior Product Manager"}],"url":"https://www.linkedin.com/company/matthews-international"},{"company":"The Kraft Heinz Company","company_id":"the-kraft-heinz-company","location":null,"positions":[{"description":"Developed innovative solutions to drive forward-thinking, sustainable, and proprietary growth platforms while achieving 17% growth in volume. • Reached competitive advantage and provided economic value to customer by implementing vision and strategic execution plan for groundbreaking condiment ecosystem. • Repositioned mature portfolio to penetrate new segments; efforts secured 8% in incremental volume and $2M+ in incremental profit. • Created strategic co-marketing program that enabled Heinz sales force to target customers that fit objectives of equipment placement to enhance brand awareness and consumer engagement. • Formulated go-to marketing strategy for innovative packaging solution; achieved $50M in incremental revenue.","duration":"Oct 2011 Oct 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2012","start_date":"Oct 2011","subtitle":"The Kraft Heinz Company","title":"Brand Manager Ketchup Condiments Sauces"},{"description":"Devised long-term growth strategy to recapture profitable volume and drive increased customer and consumer engagement while achieving 8% volume growth.• Launched most scanned QR code in history of CPG packaging, resulting in 1M+ scans in three months and significantly improved consumer engagement and consumption.• Directed various customer digital co-marketing programs that achieved higher consumer engagement with customers and Heinz brand. • Implemented company’s sustainability strategy and strategic corporate partnerships through introducing plant-based packaging. Enhanced awareness and engagement through 360 degree consumer marketing promotion and sweepstakes. • Extracted consumer insights to develop bottle design refresh that strengthened brand equity, provided ownable design through improved functionality, and saved $2M in packaging costs.","duration":"Jun 2009 Oct 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2011","start_date":"Jun 2009","subtitle":"The Kraft Heinz Company","title":"Associate Brand Manager Ketchup"}],"url":"https://www.linkedin.com/company/the-kraft-heinz-company"},{"company":"Deloitte Consulting","company_id":"deloitte","location":"","positions":[{"description":"Developed strategic process improvements to deliver cost savings and improve customer satisfaction. Clients included Turner Broadcasting System, HealthSouth Corporation, and Verizon. • Implemented short-term and long-term strategies for CIO to improve efficiency and effectiveness of technology services provided within major media company.• Led cross-functional teams to implement risk-mitigation technology across 900 facilities, resulting in regulatory compliance and more secure means of maintaining financial information. • Streamlined contracting processes, improving timeliness and accuracy by 15% and reducing headcount by 30%","duration":"Jul 2004 Jun 2007 3 years","duration_short":"3 years","end_date":"Jun 2007","start_date":"Jul 2004","subtitle":"Deloitte Consulting","title":"Consultant"}],"url":"https://www.linkedin.com/company/deloitte"},{"company":"Hewlett Packard","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"Jul 2002 Jan 2004 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2004","start_date":"Jul 2002","subtitle":"Hewlett Packard","title":"Intern / Part time employee"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["Steve Cornell “I had the invaluable experience of working with Gouri during her tenure as a Brand Manager for HJ Heinz. Over this time, Gouri not only successfully led the development of the iconic Heinz Ketchup brand, but also had a very profound impact on the long-term strategy for the entire division. Gouri’s continual pursuit of improving the business results as well as challenging the status quo, has led the entire business to remarkable levels. She has a very impressive ability to inspire her cross-functional business partners and drive collaborative efforts – which proved to be extremely effective as the division was able to continually deliver sustainable economics in a very turbulent industry. Gouri’s contributions to my own career development have been extraordinary…and she is a guaranteed valuable asset to any organization.”","Bill Simon “I had the pleasure of working with Gouri during her three years within the Heinz Foodservice mareketing function. Gouri was instrumental in driving the most critical brand within Foodservice - Heinz Ketchup. She developed a wide array of operator and distributor programs which helped drive both topline and bottom line growth despite some very challenging industry dynamics during her tenure. Gouri has a very balanced approach to her work and really considers all constituencies internally and externally as she evaluates the levers she wants to influence and develop to grow the business. I found Gouri to be incredibly intelligent, self motivated, articulate and very driven. Her collaborative approach was very much appreciated by her cross functional partners and enabled her success as she looked to lead programs and ideas across the business. She was an incredible asset wtihin the Foodservice marketing function and I feel very fortunate to have had the opportunity to watch her grow and lead during her time at Heinz.”"]'] User: ['Julie Yarusinsky, SHRM-CP', 'I look forward to connecting. I can be reached via LinkedIn, or at jyarusin@gmail.com.', 'HR Business Partner | Employee Engager | Inclusion Advocate | Wellness Champion', 'Enlivant', '[{"company":"Enlivant","company_id":"enlivant","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"Nov 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Nov 2021","subtitle":"Enlivant","title":"Senior Human Resources Manager"},{"description":"","duration":"Apr 2020 Nov 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2021","start_date":"Apr 2020","subtitle":"Enlivant","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/enlivant"},{"company":"Bernie\'s Book Bank","company_id":"bernie%27s-book-bank","location":"","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"Bernie\'s Book Bank","title":"Associates Board Member"}],"url":"https://www.linkedin.com/company/bernie%27s-book-bank"},{"company":"Assurance","company_id":"assurance","location":null,"positions":[{"description":"","duration":"Nov 2019 Apr 2020 6 months","duration_short":"6 months","end_date":"Apr 2020","start_date":"Nov 2019","subtitle":"Assurance","title":"Human Resources Business Partner"},{"description":"","duration":"Jun 2018 Oct 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2019","start_date":"Jun 2018","subtitle":"Assurance","title":"Human Resources Specialist"},{"description":"","duration":"Nov 2017 May 2018 7 months","duration_short":"7 months","end_date":"May 2018","start_date":"Nov 2017","subtitle":"Assurance","title":"Recruiting Coordinator"},{"description":"» Created, executed and analyzed email campaigns using original and repurposed content distributed to 25,000+ recipients monthly » Served as dedicated liaison between marketing and sales; Coached sales staff on the value of lead nurturing and building digital relationships» Worked one-on-one with sales team Practice Leaders to develop and execute on team goals on marketing content ROI, social selling and lead nurturing» Presented quarterly digital marketing report to key stakeholders; Relayed quality of CRM database, identified key content trend and insights» Managed and maintained editorial calendar including the strategic scheduling of blog and social posts and email campaigns» Ghost wrote, edited, published and promoted executive thought leader’s content including blog posts, case studies, white papers and sales pitches» Conceptualized and project managed video content; Set strategy, consulted talent, created storyboards and promoted across all channels » Mentored Marketing Interns; Onboarded and trained new Marketing Communications Specialists » Proficient in AP Style, Orchard (CMS), Eloqua, Microsoft Dynamics, Vidyard, WordPress, Microsoft Office","duration":"Mar 2014 Nov 2017 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2017","start_date":"Mar 2014","subtitle":"Assurance","title":"Marketing and Communications Specialist"}],"url":"https://www.linkedin.com/company/assurance"},{"company":"The Everygirl, LLC","company_id":"the-everygirl-llc","location":"Greater Chicago Area","positions":[{"description":"","duration":"Aug 2013 Sep 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2014","start_date":"Aug 2013","subtitle":"The Everygirl, LLC","title":"Contributing Writer"}],"url":"https://www.linkedin.com/company/the-everygirl-llc"},{"company":"NiSource","company_id":"nisource","location":"","positions":[{"description":"","duration":"May 2013 Dec 2013 8 months","duration_short":"8 months","end_date":"Dec 2013","start_date":"May 2013","subtitle":"NiSource","title":"Communications and Public Affairs Intern, NIPSCO"}],"url":"https://www.linkedin.com/company/nisource"},{"company":"The Estée Lauder Companies Inc.","company_id":"the-estee-lauder-companies-inc","location":"Carson Pirie Scott Woodmar","positions":[{"description":"","duration":"Apr 2010 Sep 2013 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2013","start_date":"Apr 2010","subtitle":"The Estée Lauder Companies Inc.","title":"Beauty Advisor"}],"url":"https://www.linkedin.com/company/the-estee-lauder-companies-inc"},{"company":"Purdue University Calumet","company_id":"purdue-university-calumet","location":null,"positions":[{"description":"","duration":"Jan 2013 Jun 2013 6 months","duration_short":"6 months","end_date":"Jun 2013","start_date":"Jan 2013","subtitle":"Purdue University Calumet","title":"Media Director, Agency 429"},{"description":"","duration":"Aug 2012 Dec 2012 5 months","duration_short":"5 months","end_date":"Dec 2012","start_date":"Aug 2012","subtitle":"Purdue University Calumet","title":"Marketing and Social Media Intern"}],"url":"https://www.linkedin.com/company/purdue-university-calumet"},{"company":"The Bon Ton Stores Inc.","company_id":"the-bon-ton-stores-inc-","location":"Carson Pirie Scott Woodmar","positions":[{"description":"","duration":"Nov 2008 Apr 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2010","start_date":"Nov 2008","subtitle":"The Bon Ton Stores Inc.","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/the-bon-ton-stores-inc-"}]', '["Ariel Graber “I first met Julie as a senior to me on the marketing team at Assurance. She quickly became my mentor in every sense of the word. She has a knack for teaching processes and breaking it down so it\'s easy to digest. Her amazing people skills makes everyone feel their opinion is valued and everyone in the room feels included. Julie is poised, professional, kind, generous, helpful, determined and a tactful problem solver. We no longer work on the same team but she is someone I will always look to for career advice and as a forever friend. Anyone would be lucky to have someone like Julie on their team.”","Tyler Maritote “I’ve had the privilege of working alongside Julie both in her roles within marketing and HR. She’s a consummate professional who always brings new ideas and a fresh perspective to the table, most notably leaning on her marketing background to refresh and improve so many aspects of Assurance’s employee experience within just her first few weeks in HR. She’s also one of the coolest people I know. ”"]']### Assistant: The agent's job is to drive significant top line and bottom line P&L growth for a food and beverage company. Today, the agent is reaching out to the user because they need to discuss potential partnership opportunities to enhance employee engagement and wellness initiatives within the organization.
### Human: Agent: ['Dr.Renee Noomie', '34 years in practiceSpecialties: Specific instrument adjusting without forceClinical nutrition for many types of problemsDr. Noomie’s office includes state of the art musculoskeletal therapy and she offers the latest in chiropractic techniques. She also practices nutritional protocols based on cutting edge research. Dr. Noomie is an advocate for food safety, and is an active member of the Center For Food Safety in Washington D.C., educating the public through lectures about protecting the food supply in this country as well as the planet. What Dr. Noomie has to say about chiropractic: “I feel so fortunate to be a chiropractor and I look at my career and being a healer as an opportunity to make a positive impact on peoples health, consequently, their life.”', 'Director and Owner of Back and Neck Chiropractic Wellness Center', 'Back and Neck Chiropractic Wellness Center', '[{"company":"Back and Neck Chiropractic Wellness Center","company_id":null,"location":"","positions":[{"description":"Chiropractor and Clinical Nutrition, Massage","duration":"Jan 1990 - Present 31 years 7 months","duration_short":"31 years 7 months","end_date":"Present","start_date":"Jan 1990","subtitle":"Back and Neck Chiropractic Wellness Center","title":"Owner and Director"}],"url":""},{"company":"Dr. Renee Noomie","company_id":null,"location":"","positions":[{"description":"Chiropractor and Clinical Nutrition, Massage","duration":"Jan 1983 Jan 1990 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jan 1990","start_date":"Jan 1983","subtitle":"Dr. Renee Noomie","title":"Chiropractor"}],"url":""}]', '["“Dr. Renee Noomie integrity and professionalism keeps her top in her field. I have worked with her in sale/leasing of properties and she was a pleasure to work with.”","“Dr. Noomie always has a bright and enthusiastic attitude, and is genuinely concerned with the welfare of her patients. She has helped me recover from two accidents and several injuries, and is very solicitous of my abilities and circumstances. Even when I know I\'m doing poorly, she is still encouraging and positive.”"]'] User: ['Dr. Gabriela Carlos', 'My focus is to restore the spinal flexibility while strengthening and maintaining...', 'Owner at Carlos Chiropractic Care', 'Carlos Chiropractic Care', '[{"company":"Carlos Chiropractic Care","company_id":"carloschiropracticcare","industry":"Medical Practices","location":"West Hollywood, CA","positions":[{"description":"","duration":"Jun 2006 - Present 16 years 1 month","duration_short":"16 years 1 month","end_date":"Present","start_date":"Jun 2006","subtitle":"Carlos Chiropractic Care","title":"Owner"}],"url":"https://www.linkedin.com/company/carloschiropracticcare"}]', '["Phil Larmon “Dr. Carlos is incredible, not only as a health practitioner but as a person. I had the pleasure to watch her career blossom to what it is today. Taking the first step is all she needed to do, because it has been a speedy rise to the top of the Chiropractic field for her. As a former professional football player, I have dealt with many chiropractors and health professionals. Dr. Carlos is among the top I have ever worked with. Her expert knowledge and execution of adjustments and after care therapy have helped me tremendously. I can speak from a male athletes perspective that at times in the chiropractic industry we will avoid treatment from a female for only one reason, strength. That is not a concern here. Let me tell you something, I have said \\"Uncle\\" or \\"I give up\\" a couple of times when it comes to the deep tissue massage. Athletes, Executives, male, female it does not matter. She has the ability to treat anyone in any situation. It is with great pride and excitement that I give Dr. Gabriela Carlos my full recommendation in the chiropractic field and as a person. Keep up the good work, you have the ability to do anything you put your mind to!”","Carrie Kalick “I was afraid of chiropratic doctors until I met Dr. Carlos, she is great at her job. She immediately made me feel comfortable and at ease. Dr. Carlos explained exactly what was going on the whole time and let me know what to expect and how to handle it. I felt safe and in good hands at her office.”"]']### Assistant: The agent's job is to provide chiropractic care and clinical nutrition, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in promoting food safety and wellness education.
### Human: Agent: ['Chris Wolf', 'Experienced software/hardware engineer working at various levels of development, from the hardware/firmware, systems level up through complete business IT applications. Specialties: Python/Django, Java/JEE, Spring-Boot, Web Services/SOA, Docker, Jenkins, C/C++, Crypto, PKI, Linux, Salesforce Apex/Visualforce.', 'Senior Software Engineer at Elsevier', 'Elsevier', '[{"company":"Elsevier","company_id":"elsevier","industry":"IT Services and IT Consulting","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Elsevier","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/elsevier"}]', '["Robert S. “When Chris joined NRG we were actively seeking python developers. As soon as he started we changed our focus to addressing performance problems in a C# application. Chris readily made the switch to .Net and his enterprise experience using Java and python was a huge asset. He is always eager to help where he can, and his variety of experience and ability to recognize development patterns make him a valuable member of any team. During his time at NRG he had a positive impact on both our code quality and our team dynamic. On a personal note, Chris is one of the people with whom I have most enjoyed collaborating in my career. ”","Yuriy M Goldman “Chris was always my go-to colleague for anything and everything Java. Chris knows the stack better than anyone I know, and can probably recite RFC and architectural best practices in his sleep. Chris also always took the time to share his knowledge and help me learn.”"]'] User: ['Chris Wolf', 'Experienced software/hardware engineer working at various levels of development, from the hardware/firmware, systems level up through complete business IT applications. Specialties: Python/Django, Java/JEE, Spring-Boot, Web Services/SOA, Docker, Jenkins, C/C++, Crypto, PKI, Linux, Salesforce Apex/Visualforce.', 'Senior Software Engineer at Elsevier', 'Elsevier', '[{"company":"Elsevier","company_id":"elsevier","industry":"IT Services and IT Consulting","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Elsevier","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/elsevier"}]', '["Robert S. “When Chris joined NRG we were actively seeking python developers. As soon as he started we changed our focus to addressing performance problems in a C# application. Chris readily made the switch to .Net and his enterprise experience using Java and python was a huge asset. He is always eager to help where he can, and his variety of experience and ability to recognize development patterns make him a valuable member of any team. During his time at NRG he had a positive impact on both our code quality and our team dynamic. On a personal note, Chris is one of the people with whom I have most enjoyed collaborating in my career. ”","Yuriy M Goldman “Chris was always my go-to colleague for anything and everything Java. Chris knows the stack better than anyone I know, and can probably recite RFC and architectural best practices in his sleep. Chris also always took the time to share his knowledge and help me learn.”"]']### Assistant: The agent's job is to develop software applications, and today, they are reaching out to the user because they need assistance with implementing Python/Django frameworks in a new project.
### Human: Agent: ['Sonia Thakur, PMP', '# Data Scientist with experience in designing and developing Machine learning applications# PMP certified.# Software Engineer with telecommunication and Embedded background.# Experience in designing and developing large development projects from conception to launch, on time.# Manage and lead a team of software developers and report status to key stakeholders to manage the feature delivery deadline.# Proficient in designing and developing embedded software.# Excellent debugging and problem solving skills with embedded software.# M.S in Electrical Engineering, with a major in Embedded software# Knowledge of LTE, 3G standards like GSM, W-CDMA (UMTS), and Wireless LAN standard IEEE 802.11 and Bluetooth.# Knowledge of software engineering practices and Software lifecycle processes.', 'Principal Engineer at Hughes Network Systems', 'Hughes Network Systems, LLC', '[{"company":"Hughes Network Systems, LLC","company_id":"hughes-network-systems-llc","industry":"Information Technology and Services","location":null,"positions":[{"description":"The Jupiter VSAT system is a data rich system that provides both real time and historical information from the VSATs as well as Gateway. This data is ingested in google cloud and harvested for building proactive, predictive and prescriptive machine learning applications. The data science and ML apps framework is completely cloud native.Developed a set of proactive and predictive ML applications using the data that help the network engineer by presenting to them actionable insights.Implemented an application for automating and standardizing the processes across the ML lifecycle to build, train, deploy, and monitor machine learning models. This MLops pipeline application executes on a Google kubernetes cluster.","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Hughes Network Systems, LLC","title":"Principal Programmer Analyst"},{"description":"Provide oversight of software development, leading the design development, documentation, testing and rollout of Network Management subsystem critical to satellite gateway project.- Directly manage a team of software developers for Resource Manager and Network Manager Subsystem for Satellite Base Station project.- Responsible for reporting status to the key stakeholders and manage their expectations on daily basis.- Track the team progress and responsible for creating the feature development schedule to successfully meet the deliverable deadline.-Perform code review and responsible for developing design document.","duration":"Apr 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Hughes Network Systems, LLC","title":"Principal Engineer"}],"url":"https://www.linkedin.com/company/hughes-network-systems-llc"},{"company":"Hughes Network Systems","company_id":"hughesconnects","location":null,"positions":[{"description":"Satellite Base Station Subsystem Project:-Lead and managed an off shore team of java developers for Network Management system.Responsible for tracking the feature development status and reporting it to upper management.-Followed the software development lifecycle and successfully delivered and deployed the system for Echostar Mobile Limited project.- Reduced the front end response time by implementing REST API by 40%.- Trained and mentored junior programmers in programming methodology and best practices.-Responsible for Embedded software development for Packet Channel Unit Subsytem gateway based on ATCA architecture- Design and Development of the PCUS resource manager and sccussfully reduced the operational down time by 30% Incase of fiber failure.","duration":"Apr 2015 2018 3 years","duration_short":"3 years","end_date":"2018","start_date":"Apr 2015","subtitle":"Hughes Network Systems","title":"Senior Member Of Technical Staff"},{"description":"Helped to build and enhance highly scalable real time system.Adhered to high quality development standards while delivering on-time and on-budget.-Successfully completed E2E satellite communication system integration and testing for the MexSat Project.-Responsible for GRM implementation and has breadth of knowledge across various subsystem.-Developed software tools using Python and shell scripting on Linux platform. -Adept in analyzing code for system debugging and testing.","duration":"Apr 2007 Apr 2015 8 years 1 month","duration_short":"8 years 1 month","end_date":"Apr 2015","start_date":"Apr 2007","subtitle":"Hughes Network Systems","title":"Member Of Technical Staff"}],"url":"https://www.linkedin.com/company/hughesconnects"},{"company":"GE Energy","company_id":"gepower","location":"","positions":[{"description":"-Implemented pre-defined test cases as test scripts for automated execution -Performed analysis of test failures and report defects using the defect tracking system Clear Quest -Assisted in Test case traceability by accessing customer requirement document and the Design document.-Built and executed relevant test cases for regression testing before the release of the product and reduced the number of escaping defects","duration":"Jan 2006 Aug 2006 8 months","duration_short":"8 months","end_date":"Aug 2006","start_date":"Jan 2006","subtitle":"GE Energy","title":"Intern"}],"url":"https://www.linkedin.com/company/gepower"}]', '["“I have worked with Sonia in several projects over last 10 years at Hughes. During these years, she has matured from an individual developer and contributor to an accomplished manager and team lead. She has an excellent track record of successfully leading and managing development projects in SatCom domain though I am certain these skills will be applicable to any industry. As a project manager, she motivates her team members to not just meet but also exceed the expectations from the group. At the same time she can get deeply involved in troubleshooting and debugging when needed. It is always a pleasure working with her and look forward to more such opportunities.”","“I was fortunate to with Sonia on several projects during my time as Senior Technical Director at Hughes Network Systems. She is an experienced embedded software developer and has been a key team member in major mobile satellite projects including Mexsat, Echostar Mobile, and Terrestar. These are very complex systems and Sonia has had a part in developing a number of different subsystems and features, supporting their full scale deployment, and debugging some challenging issues. What I appreciated the most about having Sonia on the team was that she can be completely trusted; she is honest, dependable, and has great motivation and work ethic, and that is backed by her solid technical knowledge. She has a positive spirit, is a great team player, and is well regarded by her colleagues. ”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage and lead a team of software developers and report status to key stakeholders to manage the feature delivery deadline. Today, the user is reaching out to the agent because they need assistance in planning and organizing a high-profile client event for their organization.
### Human: Agent: ['Bones Uk', 'Experienced project/program manager with successful track record of managing web-based IT project portfolio based on .ASP and .NET platform consistently delivering timely and quality projects. Focus has been on online strategy with emphasis on marketing, eCommerce, corporate communication, enterprise content management, workflow analysis and business process improvement - with over 10 years experience of proven performance and skills with progressive responsibilities in Customer Service, Sales, Training & Development, and Customer Service Management. Specialties: Project Management, Business Process Improvement, Workflow Analysis, Online Content Management, eCommerce, Marketing, Channel Integration, SharePoint, Organizational Communication, Vendor Negotiation, Account Management, Training & Development, Customer Service', 'Corporate Applications Manager at AccentCare, Inc.', 'AccentCare, Inc.', '[{"company":"AccentCare, Inc.","company_id":"accentcare","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Sep 2020","subtitle":"AccentCare, Inc.","title":"Corporate Applications Manager"},{"description":"","duration":"Jun 2019 Aug 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2020","start_date":"Jun 2019","subtitle":"AccentCare, Inc.","title":"Business Systems Analyst"}],"url":"https://www.linkedin.com/company/accentcare"},{"company":"Foundation Management Services","company_id":"askmaclegacy","location":"","positions":[{"description":"","duration":"Jun 2010 May 2019 9 years","duration_short":"9 years","end_date":"May 2019","start_date":"Jun 2010","subtitle":"Foundation Management Services","title":"Clinical Software Specialist"}],"url":"https://www.linkedin.com/company/askmaclegacy"},{"company":"Accolade Home Care","company_id":"accolade-home-care-and-hospice","location":"","positions":[{"description":"","duration":"Oct 2009 Jun 2010 9 months","duration_short":"9 months","end_date":"Jun 2010","start_date":"Oct 2009","subtitle":"Accolade Home Care","title":"Agency Software Specialist"}],"url":"https://www.linkedin.com/company/accolade-home-care-and-hospice"},{"company":"The Power of Myetus","company_id":"the-power-of-myetus","location":"","positions":[{"description":"Consulting small to medium size companies to strategically and dynamically position web and marketing solutions that will enhance their web presence and ultimately improve their ROI. Consulting small to medium size companies to strategically and dynamically position web and marketing solutions that will enhance their web presence and ultimately improve their ROI.","duration":"Jul 2009 Oct 2009 4 months","duration_short":"4 months","end_date":"Oct 2009","start_date":"Jul 2009","subtitle":"The Power of Myetus","title":"Web Solutions Consultant"}],"url":"https://www.linkedin.com/company/the-power-of-myetus"},{"company":"Guaranty Bank","company_id":"guaranty-bank","location":null,"positions":[{"description":"Principal online strategist for enterprise with responsibilities in implementing marketing objectives and goals, focusing on channel integration, SEO, cross-selling, service quality, web analytics, and conversion rates. Also provided leadership in managing web-based project portfolio, in addition to leveraging Web 2.0 concepts to enhance corporate communication and enterprise content management in the area of design, usability and content architecture.","duration":"Sep 2007 Dec 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2008","start_date":"Sep 2007","subtitle":"Guaranty Bank","title":"Digital Media Manager"},{"description":"Managed web-based IT project portfolio based on .ASP and .NET platform varying in size and complexity interfacing with Legal/Compliance, Information Security, Marketing, and Systems - involving documentation, prioritization, business and systems requirements, scope management, resource management, risk management, change management, quality management, user acceptance testing, validation, and implementation. Collaborated to streamline and improve project lifecycle for company while serving as primary web administrator - monitoring brand integrity and managing domain name assets.","duration":"Mar 2001 Aug 2007 6 years 6 months","duration_short":"6 years 6 months","end_date":"Aug 2007","start_date":"Mar 2001","subtitle":"Guaranty Bank","title":"Business Systems Analyst"}],"url":"https://www.linkedin.com/company/guaranty-bank"},{"company":"Alex e-Banking Solutions","company_id":null,"location":"","positions":[{"description":"Responsible for account management, marketing, training, and delivering effective and efficient service and support while providing B2B eCommerce solutions. Developed effective sales workflow in addition to tracking and analyzing performance metrics along with deploying targeted solutions to address and resolve performance gaps. Facilitated performance presentations at weekly senior executive meetings. Responsible for account management, marketing, training, and delivering effective and efficient service and support while providing B2B eCommerce solutions. Developed effective sales workflow in addition to tracking and analyzing performance metrics along with deploying targeted solutions to address and resolve performance gaps. Facilitated performance presentations at weekly senior executive meetings.","duration":"Oct 2000 Jan 2001 4 months","duration_short":"4 months","end_date":"Jan 2001","start_date":"Oct 2000","subtitle":"Alex e-Banking Solutions","title":"Client Services Manager"}],"url":""},{"company":"Dell","company_id":"delltechnologies","location":null,"positions":[{"description":"Facilitated Customer Service, Technical Support, and Sales new hire training to provide world class service and support. Designed and integrated customer experience training initiative to enhance customer support ownership. Supervised curriculum restructuring project team consisting of 18 cross-functional team members. Served as project lead to manage CRM application integration.","duration":"Mar 1998 Feb 2000 2 years","duration_short":"2 years","end_date":"Feb 2000","start_date":"Mar 1998","subtitle":"Dell","title":"Training Analyst"},{"description":"Supervised a team of 20 representatives to provide effective and efficient world-class service. Tracked and analyzed performance metrics along with implementing performance improvement plans to increase quality and productivity. Managed and resolved customer escalation issues. Mentored and coached customer service representatives as part of ongoing personnel development.","duration":"Mar 1996 Mar 1998 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 1998","start_date":"Mar 1996","subtitle":"Dell","title":"Customer Service Supervisor/Coach"}],"url":"https://www.linkedin.com/company/delltechnologies"}]', '["Michael Mayo “I had the pleasure of working with Bones at Guaranty Bank for several years. Bones filled a variety of essential roles within our team including project manager and analyst. He would gather requirements and help the developers interface with other teams at Guaranty including Information Security, Marketing, and Legal/Compliance. Bones would also convey project priorities and help motivate the team to stay on track and deliver on time. His communication skills and friendly demeanor make him incredibly easy to work with. In fact, I believe that Bones’ determination and optimism were key factors towards the success of several of our projects. Bones is still highly respected within our organization and his presence is sorely missed. I highly recommend Bones as he would be a superb addition to any team.”","Brad Cooper “I\'ve had the opportunity to work w/ Bones in a couple of different capacities. He\'s honest, hard working, analytical and intelligent, and a good leader. One of his best traits is Customer Focus. He\'s very aware of the impact that business decisions can have on customers, and as process are developed and new problems are solutioned, he\'s careful to balance business needs with customer experience. I believe he\'d be an asset to any organization looking for some for these qualities in a new employee.”"]'] User: ['Nicole D. Wigfall', 'Strategic communications, media and public relations professional in government and education with over 10 years of experience. Highly skilled writer and editor, proficient in marketing initiatives and graphics design.', 'Strategic Communications', 'City Assoc. of Supervisors & Admin.', '[{"company":"City Assoc. of Supervisors & Admin.","location":"Bloomfield, NJ","positions":[{"description":"","duration":"Mar 2017 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2017","subtitle":"City Assoc. of Supervisors & Admin.","title":"Administrative Coordinator"}],"url":""},{"company":"Phalanx Alliance, LLC","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Sep 2016 Nov 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2017","start_date":"Sep 2016","subtitle":"Phalanx Alliance, LLC","title":"Business Development Manager"}],"url":""},{"company":"EAST ORANGE SCHOOL DISTRICT","company_id":"eastorangeschooldistrict","location":"East Orange, NJ","positions":[{"description":"","duration":"Oct 2014 Jun 2015 9 months","duration_short":"9 months","end_date":"Jun 2015","start_date":"Oct 2014","subtitle":"EAST ORANGE SCHOOL DISTRICT","title":"Social Media & PR Consultant"}],"url":"https://www.linkedin.com/company/eastorangeschooldistrict"},{"company":"City of East Orange","company_id":"city-of-east-orange","location":"East Orange, NJ","positions":[{"description":"","duration":"Jun 2007 Aug 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Aug 2014","start_date":"Jun 2007","subtitle":"City of East Orange","title":"Asst. Public Information Officer"}],"url":"https://www.linkedin.com/company/city-of-east-orange"},{"company":"Orange Twp Board of Education","company_id":"board-of-education","location":"Orange, NJ","positions":[{"description":"","duration":"Oct 2002 Apr 2007 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2007","start_date":"Oct 2002","subtitle":"Orange Twp Board of Education","title":"Confidential Secretary"}],"url":"https://www.linkedin.com/company/board-of-education"},{"company":"Express Scripts","company_id":"express-scripts","location":"East Hanover, NJ","positions":[{"description":"","duration":"Feb 1999 Jun 2001 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2001","start_date":"Feb 1999","subtitle":"Express Scripts","title":"Proposal Writer"}],"url":"https://www.linkedin.com/company/express-scripts"},{"company":"Rutgers University - Newark","company_id":"rutgers-university-newark","location":"","positions":[{"description":"","duration":"Jun 1998 May 1999 1 year","duration_short":"1 year","end_date":"May 1999","start_date":"Jun 1998","subtitle":"Rutgers University - Newark","title":"Student Services Specialist"}],"url":"https://www.linkedin.com/company/rutgers-university-newark"}]', '["Jessica Rademaker “Wow! What can I say about Nicole. Besides being a consummate professional she is such a team player. As a community partner Nicole helped me navigate East Orange as if she were the Mayor herself. Anything I asked of her, if she didn\'t know, which was rare, she would do her best to find out and get back to me posthaste. Despite her busy schedule working in the public relations department of the city she always made time for her community. She\'s well versed and experienced with media relations, social media outreach and just about anything to do with building and maintaining relationships. A forever student, she looks for learning and growth opportunities to better herself, which ultimately supports her company. If you want a loyal, experienced member of your organization who\'s also a self-starter and thinker...Nicole is your woman!”","Milton B. Hobbs “Nicole is a consummate professional. She is passionate, tenacious and level headed: a combination that\'s a blessing to encounter but difficult to find. ”"]']### Assistant: The agent's job is to manage web-based IT projects, and today the agent is reaching out to the user, who is a strategic communications professional, because they need assistance in developing and implementing an online marketing initiative for a new government campaign.
### Human: Agent: ['Krupal Gandhi', 'Specialties: Analysis, Excel, SSIS,SSRS,Financial Reporting, Business Intelligence,Tableau, Risk Management, Visio, Business Objects, ETL,Database Management,Data Visualization,MS- Office,SQL Server Management Studio', 'Business Intelligence Analyst at ASTA FUNDING INC', 'Asta Funding, Inc.', '[{"company":"Asta Funding, Inc.","company_id":"astafunding","industry":"Financial Services","location":null,"positions":[{"description":"Deliver analytical support and business intelligence tools for sale and purchase of portfolios. Design, implement, and maintain Business Intelligence tools for data mining, mapping, and extracting and analyzing data for use in preparation of collateral, cash flow, and other periodic reports. Collaborate with other departments to solve existing and new issues. Effectively manage CRM workflow for all departments and assist in migration of customer management system. Developed jobs for extracting, cleaning, transforming, and loading data into data warehouse by utilizing ETL (SSIS). Key Achievements: \uf0a7 Spearheaded efforts to identify and implement processes for improvement, automation, and consolidation of practices to save money for the company. \uf0a7 Designed and maintained Oracle Data mart which minimized the time it takes to read multiple views on portfolio performance and drastically improved the forecasting process. \uf0a7 Explained outsourcing business object model to servicers and attorneys by utilizing Use-Case Diagrams and Data Flow diagrams. \uf0a7 Improved processes by implementing automation for key reports and analyzed collections based on demographic and geographic parameters using SQL, SSIS, SSRS,MS-Access. \uf0a7 Designed complex SQL queries using complex joins, grouping, aggregation, nested sub queries, cursors, etc. and designed stored procedures. \uf0a7 Transferred data from flat files to SQL Server using Business Intelligence Development Studio by designing appropriate SSIS Packages.\uf0a7 Responsible for managing users such as granting access, authenticate users and review them quarterly.","duration":"Jan 2008 - Present 13 years 9 months","duration_short":"13 years 9 months","end_date":"Present","start_date":"Jan 2008","subtitle":"Asta Funding, Inc.","title":"Senior Business Analyst/Business Intelligence Analyst"},{"description":"Provided IT tools and support needed for accounting department. Automated a system to run direct pay reports and send them to servicers. Monitored querying and reporting order activities and updated debtor records in DP table to generate necessary reports. Key Achievements:\uf0a7 Utilized ETL processes to create and support new databases and data sets for forms, reports, and queries used for direct pays. \uf0a7 Reconciled various accounting projects including Sales and Agency Remittance.","duration":"Oct 2004 Jan 2008 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jan 2008","start_date":"Oct 2004","subtitle":"Asta Funding, Inc.","title":"Accounting-IT liaison/ IS Specialist"}],"url":"https://www.linkedin.com/company/astafunding"},{"company":"Commercial Investment Trust - CIT","company_id":"citgroup","location":"","positions":[{"description":"• Designed and developed a multidimensional data warehouse using SQL 2000.• Designed and developed web pages by using VS.NET 2003 architecture implementing ASP.NET in VB script to search particular information regarding locations of computers by name. • Built OLAP cubes and MDX queries for effective data analysis, which helped to organize the total computers for each location. • Designed and developed a multidimensional data warehouse using SQL 2000.• Designed and developed web pages by using VS.NET 2003 architecture implementing ASP.NET in VB script to search particular information regarding locations of computers by name. • Built OLAP cubes and MDX queries for effective data analysis, which helped to organize the total computers for each location.","duration":"Feb 2003 Aug 2003 7 months","duration_short":"7 months","end_date":"Aug 2003","start_date":"Feb 2003","subtitle":"Commercial Investment Trust - CIT","title":"Database Administrator (Internship)"}],"url":"https://www.linkedin.com/company/citgroup"}]', '["Andrew Boucher “Krupal worked in Asta Funding’s Analytics group, which reported to me while I was Director of Finance. During our time together, he was instrumental at improving our analysis of debt portfolios under management. His skills as a data analyst helped build an effective ORACLE data mart that enhanced our ability to “cut and slice” multiple views of portfolio performance. Our turnaround of measuring performance was significantly reduced, with increased accuracy, as a result of his efforts. His efforts helped improve our forecasting process and our ability to score potential portfolios for purchase. Krupal proved to be very thorough in his approach, willing to learn new things, and willing to help others learn as well. He was a valued member of our team. I thank Krupal for his efforts and recommend him highly.”","David Cavill “Krupal is a very productive employee who cares about getting the task at hand done correctly. He is someone who is self motivated, intelligent and very easy to manage.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide analytical support and business intelligence tools for sale and purchase of portfolios, while the user is reaching out to the agent because they need assistance in planning and managing a high-profile event for their organization.
### Human: Agent: ['David Normile', 'Experienced Operations Manager with a demonstrated history of working in the facilities soft services industry. Skilled in Negotiation, Operations Management, Customer Service, Procurement, and Business Development. Strong operations professional.', 'Operations Manager at Service Alliance FM - Call us today on 03303 230 536', 'Service Alliance FM - Call us today on 03303 230 536', '[{"company":"Service Alliance FM - Call us today on 03303 230 536","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2021","subtitle":"Service Alliance FM - Call us today on 03303 230 536","title":"Operations Manager"}],"url":""},{"company":"Spectrum Clean","company_id":"spectrum-clean","location":"","positions":[{"description":"","duration":"Jul 2021 Jul 2021 1 month","duration_short":"1 month","end_date":"Jul 2021","start_date":"Jul 2021","subtitle":"Spectrum Clean","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/spectrum-clean"},{"company":"ABM GROUP UK LIMITED","company_id":"abm-group-uk-limited","location":"","positions":[{"description":"","duration":"Jun 2019 Jun 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2021","start_date":"Jun 2019","subtitle":"ABM GROUP UK LIMITED","title":"Dual Services Manager"}],"url":"https://www.linkedin.com/company/abm-group-uk-limited"},{"company":"14forty","company_id":"14forty","location":"","positions":[{"description":"","duration":"Jun 2016 Apr 2019 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2019","start_date":"Jun 2016","subtitle":"14forty","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/14forty"},{"company":"Greig Avinou Ltd","company_id":"greig-avinou","location":"","positions":[{"description":"","duration":"Jun 2010 Jun 2016 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jun 2016","start_date":"Jun 2010","subtitle":"Greig Avinou Ltd","title":"Regional Operations Manager"}],"url":"https://www.linkedin.com/company/greig-avinou"},{"company":"Rentokil Initial/Insitu","company_id":"rentokil-initial","location":"","positions":[{"description":"","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"Rentokil Initial/Insitu","title":"Area Manager"}],"url":"https://www.linkedin.com/company/rentokil-initial"},{"company":"Sodexho Prestige","company_id":null,"location":"","positions":[{"description":"","duration":"1995 Jun 2001 6 years","duration_short":"6 years","end_date":"Jun 2001","start_date":"1995","subtitle":"Sodexho Prestige","title":"Manager"}],"url":""}]', '["Stevie Arnold “Pleasure to work under Dave Good manager Will be missed by the team Sorry to see Dave go. All the best for the future.”","Carl Manning CIWFM MAPM “I first \'worked\' with Dave over a decade ago when he led one of the support services to a site I managed, the site was a 24hr operation and literally had to remain live no matter what due to the nature of the business. I was impressed by the way Dave appreciated the business needs and scheduled all works to minimise any impacts. I have more recently worked with Dave for just on two years, seeing him look at breaking down inconsistent approaches, removing inefficient ways of working and pushing assertively to get new equipment, training and development opportunities for the whole team. As I arrived Dave an unenviable task passed to him, and it was quickly clear to me that he was very calm under pressure, very rational and consistent in the way he approached the task at hand. He knew when to ask for a second opinion, be it from colleagues, me or our Central Support teams. He single handly recovered an almost lost cause with a key stakeholder who had expressed an intention not to use \'our\' services anymore. I was happy to let Dave lead on this, as he literally turned the whole case around. Dave is a tenacious \'procurer\' and is very commercially astute. His vast knowledge of specialist areas of catering, cleaning, and operations meant he stepped in during any periods of leave/absence etc. In all cases, he managed the overall service excellently, drawing praise from Director level and client stakeholders. It takes a strong moral compass to do the right thing, when others try to sway you for their personnel agenda, it is a testimony to Dave\'s approach that he always explored all options, took advice, and left himself some \'soak time\' before acting; from memory Dave received eight \'be a star\' nominations from his team members or peer group, in typically modest fashion he would just say \'just doing my job\'- I think he was wrong-some people have a vocation! I believe Dave would make an ideal BDM/Reg Manager/Senior Manager for any FM/Cleaning/Catering team but he has so much more to offer too!”"]'] User: ['Jackie Checho', 'Specialties: Fluent in English and Spanish', 'Sr. Media Manager, Heineken', 'The HEINEKEN Company', '[{"company":"The HEINEKEN Company","company_id":"heineken","industry":"Food and Beverage Services","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The HEINEKEN Company","title":"Senior Media Manager"},{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The HEINEKEN Company","title":"Senior Media Manager"}],"url":"https://www.linkedin.com/company/heineken"},{"company":"dentsu luxe","company_id":null,"location":"NYC","positions":[{"description":"Client: LVMH - Hennessy Client: LVMH - Hennessy","duration":"Jan 2019 Aug 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2021","start_date":"Jan 2019","subtitle":"dentsu luxe","title":"Director, Planning"}],"url":""},{"company":"Carat","company_id":"carat","location":null,"positions":[{"description":"Clients: Mondelez, P&G","duration":"Nov 2015 Nov 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2018","start_date":"Nov 2015","subtitle":"Carat","title":"Associate Director, Communication Planning"},{"description":"Global Mastercard, Diageo","duration":"Nov 2013 Nov 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2015","start_date":"Nov 2013","subtitle":"Carat","title":"Supervisor, Communications Planning"},{"description":"Client: Diageo vodka, wine, and liqueur brands","duration":"Feb 2013 Nov 2013 10 months","duration_short":"10 months","end_date":"Nov 2013","start_date":"Feb 2013","subtitle":"Carat","title":"Communications Planner"}],"url":"https://www.linkedin.com/company/carat"},{"company":"Havas Media","company_id":"havas-media","location":"","positions":[{"description":"Clients: McDonald\'s, Autozone, Fox Deportes, Transitions Optical, Choice Hotels Clients: McDonald\'s, Autozone, Fox Deportes, Transitions Optical, Choice Hotels","duration":"Jan 2012 Feb 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2013","start_date":"Jan 2012","subtitle":"Havas Media","title":"Media Planner"}],"url":"https://www.linkedin.com/company/havas-media"},{"company":"Casanova Pendrill","company_id":"casanova-mccann","location":"","positions":[{"description":"Client: Nestle: Coffee-mate, Juicy Juice, Nescafe, Nido, Aguas Frescas, Maggi, La Lechera, Abuelita Client: Nestle: Coffee-mate, Juicy Juice, Nescafe, Nido, Aguas Frescas, Maggi, La Lechera, Abuelita","duration":"Sep 2010 Jan 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2012","start_date":"Sep 2010","subtitle":"Casanova Pendrill","title":"Jr. Media Planner"}],"url":"https://www.linkedin.com/company/casanova-mccann"},{"company":"Tribune Broadcasting","company_id":"tribune-broadcasting","location":"","positions":[{"description":"","duration":"May 2007 Aug 2007 4 months","duration_short":"4 months","end_date":"Aug 2007","start_date":"May 2007","subtitle":"Tribune Broadcasting","title":"Marketing & Research Intern"}],"url":"https://www.linkedin.com/company/tribune-broadcasting"}]', '["Ian Britt “After working with Jackie for only a week, I noticed that there was something special about her. After working with her for several months I knew that she\'d be a great asset to any team she joined. She worked extremely hard to make sure that her projects were completed on a timely basis - but more than that, she cared about her clients\' needs and fought to help them every step of the way, sometimes at the expense of her taking on significantly more work than was necessary. When she called in sick, she LITERALLY CALLED IN. We\'d get calls every couple of hours with her on the other end making sure her projects were moving forward in her absence. Jackie was a great worked and a great presence in the office. It\'s just not the same without her...”","Liz St. John “Jackie made a significant contribution to the account management department, and I can\'t speak highly enough of her commitment, hard work and thoroughness. Jackie always goes the extra mile to ensure that campaigns were coordinated completely between client and agency, and I had no hesitation in encouraging her to work directly with the client when the need arose. She is professional, articulate, innovative and completely reliable. A real pleasure to work with.”"]']### Assistant: The agent's job is to manage operations in the facilities soft services industry. Today, the user is reaching out to the agent because they need assistance in coordinating media campaigns for their company.
### Human: Agent: ['Christopher Hede', 'I served seven years of active duty service and three deployments with the Navy. I continue to support the United States military as a civilian contractor. Prior to my naval service, I accumulated over three years of professional sales and marketing experience working in tech firms in the Greater Boston Area.For additional details about my experience and qualifications, please message me directly. I am always looking for new and exciting opportunities for growth and professional development!', 'Navy Veteran | Intelligence Professional', 'P3I, Incorporated', '[{"company":"P3I, Incorporated","company_id":"p3i","industry":"Defense & Space","location":"Hanscom Air Force Base, Lexington, MA","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"P3I, Incorporated","title":"Computer Security Systems Analyst"}],"url":"https://www.linkedin.com/company/p3i"},{"company":"CACI International Inc","company_id":"caci-international-inc","location":"Greater Boston Area","positions":[{"description":"","duration":"Nov 2019 Sep 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2021","start_date":"Nov 2019","subtitle":"CACI International Inc","title":"Counterintelligence/Human Intelligence Analyst"}],"url":"https://www.linkedin.com/company/caci-international-inc"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"","duration":"Oct 2012 Oct 2019 7 years 1 month","duration_short":"7 years 1 month","end_date":"Oct 2019","start_date":"Oct 2012","subtitle":"US Navy","title":"Petty Officer Second Class"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"","duration":"Mar 2010 Jul 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2011","start_date":"Mar 2010","subtitle":"Microsoft","title":"Operations Specialist - DIG Program"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Mirror Image Internet","company_id":"mirror-image-internet","location":null,"positions":[{"description":"","duration":"Jul 2009 Oct 2009 4 months","duration_short":"4 months","end_date":"Oct 2009","start_date":"Jul 2009","subtitle":"Mirror Image Internet","title":"Network Engineer"},{"description":"","duration":"Jul 2008 Jul 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2009","start_date":"Jul 2008","subtitle":"Mirror Image Internet","title":"Marketing and Sales Coordinator"}],"url":"https://www.linkedin.com/company/mirror-image-internet"},{"company":"John F. Kennedy Presidential Library and Museum","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2006 Dec 2008 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2008","start_date":"Feb 2006","subtitle":"John F. Kennedy Presidential Library and Museum","title":"Visitor Services Clerk"}],"url":""}]', '["Jim Hart “Chris has a fantastic work ethic and I see it in the important tasks he completes each week with consistency and diligence. Chris possesses all the skills required to be a star at any organization and at any level. He\'s a tremendous asset to my sales and marketing departments here at Mirror Image.”","Marty Hayward “Christopher takes any task given to him and completes it without hesitation and on time. He is eager to learn and his work ethics are exceptional. He arrives in the office early and works well with others on the sales and marketing team. I would highly recommend Christopher for a marketing and sales coordinator position with any company.”"]'] User: ['Julie Stenz', 'Experienced Sales and Marketing professional with diverse client experience, from Fortune 100 brands to smaller franchise organizations and individual small business owners. Expertise in Media Strategy, Sales Marketing and Business Development, Advertising and Integrated Communications Planning.', 'Experienced Sales & Marketing Consultant', 'Self-Employed', '[{"company":"Self-Employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Oct 2017","subtitle":"Self-Employed","title":"Consultant (Sales & Marketing)"}],"url":""},{"company":"UCBC Trumbull","company_id":null,"location":"Trumbull, CT","positions":[{"description":"","duration":"Oct 2015 Oct 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2017","start_date":"Oct 2015","subtitle":"UCBC Trumbull","title":"Owner/Operator"}],"url":""},{"company":"WWE","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2012 Oct 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Oct 2015","start_date":"Feb 2012","subtitle":"WWE","title":"Sr. Director, Partnership Marketing"}],"url":""},{"company":"World Wrestling Entertainment","company_id":"world-wrestling-entertainment","location":"","positions":[{"description":"","duration":"Sep 2010 Feb 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2012","start_date":"Sep 2010","subtitle":"World Wrestling Entertainment","title":"Director, Partnership Marketing"}],"url":"https://www.linkedin.com/company/world-wrestling-entertainment"},{"company":"North Castle","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2002 Dec 2008 6 years 2 months","duration_short":"6 years 2 months","end_date":"Dec 2008","start_date":"Nov 2002","subtitle":"North Castle","title":"V.P., Media Planning Director"}],"url":""},{"company":"O\'Leary and Partners","company_id":"o%27leary-and-partners","location":"","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"O\'Leary and Partners","title":"Media Supervisor"}],"url":"https://www.linkedin.com/company/o%27leary-and-partners"},{"company":"Young & Rubicam","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"Young & Rubicam","title":"Senior Media Planner"}],"url":""}]', '["Clif McFeely “Julie\'s strategic smarts and knowledge across all forms of media put her on a par with the very best of the media professionals I have been lucky enough to work with over the years. Her creativity, resourcefulness and optimistic persistence put her well past most of her peers. She is a pleasure to work with!”","Steve O\'Leary “Julie, Is truly an amazing person and former employee. We worked together when she was going media planning for our agency. She is also a great account type person and presenter. She can do anything. If you are looking for someone to help you grow your company. Julie is a person you should talk to. Steve”"]']### Assistant: The agent's job is to identify potential clients and establish business partnerships. Today, the user is reaching out to the agent because they need assistance with developing a media strategy for their new advertising campaign.
### Human: Agent: ['Megan Soto', 'We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500 across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. Learn more at TEKsystems.com.', 'Director of Business Operations at TEKsystems', 'TEKsystems', '[{"company":"TEKsystems","company_id":"teksystems","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Mar 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Mar 2019","subtitle":"TEKsystems","title":"Director Of Business Operations - St. Louis, Missouri"},{"description":"","duration":"Jun 2018 Mar 2019 10 months","duration_short":"10 months","end_date":"Mar 2019","start_date":"Jun 2018","subtitle":"TEKsystems","title":"Sales Manager - Tucson, Arizona"},{"description":"","duration":"Oct 2014 Jun 2018 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 2018","start_date":"Oct 2014","subtitle":"TEKsystems","title":"Sr. Account Manager, Government Services"},{"description":"","duration":"Feb 2013 Oct 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2014","start_date":"Feb 2013","subtitle":"TEKsystems","title":"Account Manager"},{"description":"","duration":"Dec 2012 Jan 2013 2 months","duration_short":"2 months","end_date":"Jan 2013","start_date":"Dec 2012","subtitle":"TEKsystems","title":"Senior Recruiter"},{"description":"","duration":"Sep 2010 Dec 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2012","start_date":"Sep 2010","subtitle":"TEKsystems","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/teksystems"}]', '["Mary Vega, M.Ed, PMP, CSM “Megan is truly exceptional. She knows her clients and what they need to be successful. Over the years I have worked with Megan to recruit technical talent and she always delivers the best fit for my organization. Megan has this rare ability to tackle strategic conversations in the most professional and thought-provoking manner that makes me feel like I have a trusted partner. The relationship does not stop with placement; Megan checks in regularly to ensure we are achieving our full potential. ”","Jason Carlson “I\'ve been working with Megan for the last six years and find her an invaluable resource for technical staffing. We first worked together when I was still active duty Air Force and my separating/retiring staff and friends would list me as a reference with TEKsystems. When I retired, Megan, and TEKsystems, was the first place I went to begin my \\"civilian\\" career, where I was quickly placed with a great company. A few years later I decided I needed a change and when I reached out, Megan and her team identified another great opportunity. In my time at both jobs, I\'ve relied on Megan multiple times as I needed technical positions filled. Although I have partnerships with several technical staffing companies, it\'s easy to say Megan and her team at TEKsystems have out-delivered their competition every time. Not only is she a true professional, solid leader and expert in technical staffing/recruiting, Megan also has a strong understanding of IT and the technical needs of her clients. Whether I\'m looking to fill a position or find one for myself, Megan is the one I will go to!”"]'] User: ['William Santana', "Experienced Information Technology System Engineer with a demonstrated history of working in the telecommunications industry. Skilled in Data Center, LANDesk, Sales Support Tools, Video Conferencing, and SonicWALL. Strong information technology professional with a Bachelor's degree focused in Computer Science from Everglades University.", 'IT Systems Support Engineer at Intellective', 'Intellective', '[{"company":"Intellective","company_id":"intellectiv","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"Responsible for all systems support at Intellective. Responsible for all systems support at Intellective.","duration":"Mar 2019 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Intellective","title":"IT Systems Support Engineer"}],"url":"https://www.linkedin.com/company/intellectiv"},{"company":"Binary Pulse, LLC.","company_id":null,"location":"Mesa, AZ","positions":[{"description":"Responsible for overall systems infrastructure and systems support, support all mission critical applications and architecture, administer and maintain all VEEAM backups, exchange servers, office 365, and all managed applications, in data center colocation and cloud.Evaluate new technologies to improve managed systems initiatives, systems lead in planning, testing, and configuring new network router solution for connecting all clients through VPN to Binary Pulse datacenter at IO Tempe.Lead group of employees on learning how to troubleshoot and maintain Binary Pulse infrastructure.","duration":"May 2018 Nov 2018 7 months","duration_short":"7 months","end_date":"Nov 2018","start_date":"May 2018","subtitle":"Binary Pulse, LLC.","title":"Cloud and Systems Engineer"}],"url":""},{"company":"Dycom Industries","company_id":"dycom-industries","location":"West Palm Beach, Florida Area","positions":[{"description":"Responsible overall enterprise systems infrastructure and systems support, support all mission critical applications. First line of defense for systems team on trouble tickets & requests.Lead Administrator for Enterprise Google Apps for Work environment (Approx. 6,500 users)Help maintain all corporate servers (approx.. 2,000 server across 3 Data Centers & AWS) Including sub-systems, backups (Administrator Backup Exec 10 Enterprise Backup System for Windows backups), Veeam, and Unitrends Backups.Support and monitor Systems infrastructure of all remote US locations Evaluate new technologies to improve corporate initiatives.Hold role in planning and configuring new backup solution for enterprise backups.Assisted in the migration of all IT systems from one datacenter to another, administered Amazon Web Services environments (specifically: EC2, ELB, S3 and CloudFormation), and also leverage AWS S3 service for archiving/vaulting of on-prem backups.","duration":"Nov 2014 Dec 2017 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2017","start_date":"Nov 2014","subtitle":"Dycom Industries","title":"IT System Engineer"}],"url":"https://www.linkedin.com/company/dycom-industries"},{"company":"Stefanini","company_id":"stefanini-brasil","location":"Broward County, FL","positions":[{"description":"Responsible for overall enterprise infrastructure and systems support and, support all mission critical applications.Maintained all corporate servers including sub-systems, IP Phones and mail systems, backups (Administrate Backup Exec 10 Enterprise Backup System for Windows backups) and corporate antivirus (Symantec Endpoint Protection).Support and monitor IT infrastructure of all remote US locations, including telephony requirements and LAN/WAN equipment. Evaluate new technologies to improve corporate initiatives including Microsoft systems OS, Terminal Services, VPN clients, and any infrastructure improvements.Held vital role in planning and configuring new computer room environment, upgrade workstations and servers with latest OS, security and OS patches, and Symantec Virus Scan.Help Stefanini’s client’s virtualized their datacenters and enabled remote disaster recovery and load balancing. Also created IT environments, helpdesk ticketing support processes, and other IT procedures.Assisted with multi-site deployment of Tandberg video conference solution and later Administered this system. Responsible for vendor selection and solution analysisResearched and select different applications to communicate via video conference.Configure trust relationship between several different domain WANs.","duration":"Sep 2008 Nov 2014 6 years 3 months","duration_short":"6 years 3 months","end_date":"Nov 2014","start_date":"Sep 2008","subtitle":"Stefanini","title":"Systems Analyst (Globenet Project)"}],"url":"https://www.linkedin.com/company/stefanini-brasil"},{"company":"GlobeNet Telecom","company_id":"globenet-telecom","location":"","positions":[{"description":"Support and monitor IT infrastructure of all remote US, and South America locations. Evaluate new technologies to improve corporate initiatives including Microsoft systems OS, Terminal Services, VPN clients, and any infrastructure improvements.Hold vital role in planning and configuring new computer room environment, upgrade workstations and servers with latest OS, security and OS patches, and Symantec Endpoint Protection.Help convert data-center into a virtual environment and create remote disaster recovery and low balancing. Also create IT environment, help-desk ticketing support, and IT procedures. Also helped install new Tandberg MCU for multi-location video conference and maintain system. Researched and select different applications to communicate via video conference.Configure trust relationship between several different domain WANs.","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"GlobeNet Telecom","title":"IT System Analyst"}],"url":"https://www.linkedin.com/company/globenet-telecom"},{"company":"PCTec FL","company_id":null,"location":"Boca Raton, Florida Area","positions":[{"description":"Working as a contractor for Key Information Solutions and Effective Network Solutions, primary responsibilities were fix diverse issues on small business 2003 servers on diverse clients, network issues, hardware issues, peripherals issues, and software issues. Maintain small to mid size business networks LAN, WAN, VPN, Windows and Linux Servers, Exchange server, and BES profiles for maintenance. Contact new business and make first contact, making decision on new equipment and the best IT solution for enhancement for the businesses. Representing international companies in South America, working as technical sales support when necessary.","duration":"Sep 2006 Sep 2011 5 years 1 month","duration_short":"5 years 1 month","end_date":"Sep 2011","start_date":"Sep 2006","subtitle":"PCTec FL","title":"IT System Analyst"}],"url":""},{"company":"edgeMED Healthcare Solutions, Inc. / International Computer Maintenace","company_id":"edgemed","location":"Deerfield Beach, FL","positions":[{"description":"First level support (phone) for all hardware and software issues, second level support (phone, remote and field) service support. Maintain windows servers (NT, 2000, and 2003) adding users, troubleshoot peripherals (printers, modems, terminals, routers, switches), maintain primary relation with clients as well as scouting for new business. First level support (phone) for all hardware and software issues, second level support (phone, remote and field) service support. Maintain windows servers (NT, 2000, and 2003) adding users, troubleshoot peripherals (printers, modems, terminals, routers, switches), maintain primary relation with clients as well as scouting for new business.","duration":"Sep 1999 Sep 2006 7 years 1 month","duration_short":"7 years 1 month","end_date":"Sep 2006","start_date":"Sep 1999","subtitle":"edgeMED Healthcare Solutions, Inc. / International Computer Maintenace","title":"Field Service Engineer"}],"url":"https://www.linkedin.com/company/edgemed"}]', '["John Jane “Worked with William for one year on the Globenet project. Rarely have I experienced a higher level of professional ethic. William is excellent at working with clients and users. Very knowledgeable and personable, I would recommend William in any endeavor. A++”","Joseph M. “William is the type of Technician were when he leaves a clients office they are happy. This may seem like a simple accomplishment, but how many times have you had someone work on your systems and the person has poor social skills and makes you feel like you are bothering him. He does not know how to say no when someone ask him to help them out and will not walk away till the problem is solved. He is great at his craft and would be a great asset to any company.”"]']### Assistant: The agent's job is to provide IT staffing and recruitment services. Today, the user is reaching out to the agent because they need assistance in finding technical talent for their organization.
### Human: Agent: ['Andrea Wright', 'Strong background travel industry and tour operator sales, a true sales strategy leader. Managing USA Sales force and Tour Operator relations. Proven track record of achieving sales goals. Known for excellent customer service and out the box sales strategies. Highly organized and an independent sales person who can also lead a team. Numbers driven and results focus. Award winning efforts. Managing and growing our travel agency portfolio at rapid pace resulting in increased revenues.', 'Vice President Sales-USA at Playa Hotels & Resorts', 'Playa Hotels & Resorts', '[{"company":"Playa Hotels & Resorts","company_id":"playa-hotels-&-resorts","industry":"Hospitality","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jan 2020","subtitle":"Playa Hotels & Resorts","title":"Vice President of Sales-USA"},{"description":"Strong background in field sales. Manages USA field sales team. Proven track record of achieving sales goals. Known for excellent customer service. Highly organized, numbers driven and results focused.","duration":"Aug 2018 Jan 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2020","start_date":"Aug 2018","subtitle":"Playa Hotels & Resorts","title":"Senior Director USA Retail Sales"},{"description":"","duration":"Jun 2015 Aug 2018 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2018","start_date":"Jun 2015","subtitle":"Playa Hotels & Resorts","title":"Director of Sales USA"},{"description":"","duration":"Mar 2015 Jun 2015 4 months","duration_short":"4 months","end_date":"Jun 2015","start_date":"Mar 2015","subtitle":"Playa Hotels & Resorts","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/playa-hotels-&-resorts"},{"company":"Club Med","company_id":"club-med","location":"Miami, Florida","positions":[{"description":"Business Development Manager-Dynamic Sales professional with a proven track record of goal achievement. Responsible for Marketing Club Med to the Travel Agency Industry in 9 states, educating and training agents on new promotions, awareness of new resorts, Club Med programs, Group Sales and Events, increasing revenue from the previous year to grow and expand my territory. Currently responsible for increasing sales in all aspects of my region to include both domestic and international travel. High energy and well liked! No alarm clock needed, I\'m up at dawn to start my day! Highly competitive and won\'t take no for an answer. Known for surpassing my goals!","duration":"Oct 2012 Jun 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2015","start_date":"Oct 2012","subtitle":"Club Med","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/club-med"},{"company":"George Street Photo & Video","company_id":"george-street-photo-&-video","location":"","positions":[{"description":"","duration":"Apr 2009 Jun 2012 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 2012","start_date":"Apr 2009","subtitle":"George Street Photo & Video","title":"Wedding Consultant/Sales"}],"url":"https://www.linkedin.com/company/george-street-photo-&-video"},{"company":"Club Med International","company_id":null,"location":"Coral Gables Florida","positions":[{"description":"As an account manager for Club Med, I covered 5 States. In that capacity I was responsible for Promoting and Marketing all of the resorts in the U.S. and Carribean to the travel agency community. I worked mainly with Leisure sales but also was instrumental in selling to Corporate Accounts booking Large Groups for Meetings and Events. As an account manager for Club Med, I covered 5 States. In that capacity I was responsible for Promoting and Marketing all of the resorts in the U.S. and Carribean to the travel agency community. I worked mainly with Leisure sales but also was instrumental in selling to Corporate Accounts booking Large Groups for Meetings and Events.","duration":"Sep 2002 May 2006 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 2006","start_date":"Sep 2002","subtitle":"Club Med International","title":"Business Development Manager"}],"url":""},{"company":"AT&T","company_id":"att","location":"","positions":[{"description":"","duration":"Mar 1999 Jul 2002 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jul 2002","start_date":"Mar 1999","subtitle":"AT&T","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["Keli Washburn, MBA “Andrea\'s representation of Playa Hotels and Resorts is charismatic and draws travel advisors to the brand. She is a shining example of a true leader in the travel industry. Our mutual clients commend her dedication and devotion to the travel advisor community especially during 2020. It is always a pleasure working with her and I look forward to many more years to come! ”","Louis de Joux “Andrea is a high-energy leader with a encyclopedic knowledge of the leisure market and a superb ability to connect with travel advisors, agency owners and industry suppliers. Her vision and charisma really sets Andrea apart and I just love working with her!”"]'] User: ['Amy Vecchione', 'Specialties: Local & Destination Weddings, Honeymoons, Luxury Travel, Incentive Travel, Meetings & Special Events.', 'Special events, travel and tourism professional', 'AVENTINA TRAVEL & EVENTS', '[{"company":"AVENTINA TRAVEL & EVENTS","company_id":null,"location":"New York, New Jersey & Pennsylvania","positions":[{"description":"","duration":"Sep 2005 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Sep 2005","subtitle":"AVENTINA TRAVEL & EVENTS","title":"President"}],"url":""},{"company":"AVENTINA, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2001 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2001","subtitle":"AVENTINA, LLC","title":"President"}],"url":""},{"company":"Alexa Internet","company_id":"alexa-internet","location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Alexa Internet","title":"VP, Marketing & Business Development"}],"url":"https://www.linkedin.com/company/alexa-internet"},{"company":"NY Waterway Ferries and Sightseeing Cruises","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1994 1999 5 years","duration_short":"5 years","end_date":"1999","start_date":"Dec 1994","subtitle":"NY Waterway Ferries and Sightseeing Cruises","title":"VP Sales & Marketing"}],"url":""},{"company":"Lifetime Television","company_id":"aenetworks","location":"","positions":[{"description":"","duration":"1988 1994 6 years","duration_short":"6 years","end_date":"1994","start_date":"1988","subtitle":"Lifetime Television","title":"VP, Eastern Region Sales"}],"url":"https://www.linkedin.com/company/aenetworks"},{"company":"General Electric Company","company_id":"ge","location":"","positions":[{"description":"","duration":"1984 1988 4 years","duration_short":"4 years","end_date":"1988","start_date":"1984","subtitle":"General Electric Company","title":"Marketing & Media Manager"}],"url":"https://www.linkedin.com/company/ge"},{"company":"Reliance Electric Company","company_id":null,"location":"","positions":[{"description":"","duration":"1979 1982 3 years","duration_short":"3 years","end_date":"1982","start_date":"1979","subtitle":"Reliance Electric Company","title":"Sales Engineer"}],"url":""}]', '["Jen Slaw “I love working with Amy! She is a master at creating unique and beautifully interesting events. In a business that involves the coordination of many moving parts, she is highly organized and attentive to detail while maintaining a calm, friendly and fun presence. She is generous, understanding, flexible and adaptable, and also firmly takes control when necessary. Amy is extremely inventive and creative, and a natural connector, has a knack for tapping into her extensive network to bring together the right combination of people for an event or project. I had the pleasure of working with Amy on her award winning \\"Miracle on the Hudson\\" Reunion event, as well as at my own wedding - at which I could actually relax, have fun and eat, knowing the details were in her capable hands! ”","Geraldine Newman “Amy\'s combination of business acumen, people skills and the ability to bring resources together make her a special asset to any venture.”"]']### Assistant: The agent's job is to manage and grow their travel agency portfolio, while the user is reaching out to the agent because they need assistance in planning a luxury destination wedding.
### Human: Agent: ['Emma Alms', 'I am Emma, a dedicated, passionate, enthusiastic, junior that studies at Colorado State University. Over the last 3 years I have learned a lot about myself, and I am ready to share my professionalisms and hard working skills with the world. I am striving to get a job in the sports management world, since that is my area of focus for my communications major. I plan to use all the tools I have learned in college for the working world, and I know that through these tools I can benefit any job I go into!', 'Leasing Professional at Greystar', 'Greystar', '[{"company":"Greystar","company_id":"greystar","industry":"Leasing Real Estate","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Greystar","title":"Leasing Professional"},{"description":"","duration":"Sep 2019 Feb 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2021","start_date":"Sep 2019","subtitle":"Greystar","title":"Community Assistant"}],"url":"https://www.linkedin.com/company/greystar"}]', '["Amy Zeifang “Emma is the kind of creative, self-motivated, enthusiastic employee who would be a great addition to a marketing organization. She is one of the most hard-working college students I know. She is able to manage a rigorous work schedule with a full class load, and extracurricular responsibilities as well. She has strong communication and problem-solving skills and her energy and positive approach make her a great team player. ”","Kelsea Steffens “Emma has a good work ethic, exemplary skills, and is hard working. Her enthusiasm for everything she does comes through in all her accomplishments. She has a positive attitude that makes her a pleasure to work with and does not shy away from difficult tasks given. Social media is one of many strengths Emma has as an employee. Managing posts, comments, and messages requires Emma to have impeccable organization. ”"]'] User: ['Brandon Stutesman', 'Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background, and exceptional people skills, which will allow me to grow personally and professionally within the marketing or management field.', 'Sales Consultant at Jim ONeal Ford', "Jim O'Neal Ford", '[{"company":"Jim O\'Neal Ford","company_id":null,"location":"Sellersburg, IN","positions":[{"description":"• Consistently exceed sales quota selling 12+ new and used vehicles a month • Top grossing salesman of company • Build rapport and qualify buyers by understanding wants and needs• Explain product performance, application, and benefits to prospects• Overcome objections, close sales, and perform all other steps of the sales process• Use all means of communication to keep in contact with customers/prospects","duration":"Mar 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Jim O\'Neal Ford","title":"Sales Consultant"}],"url":""},{"company":"Angels Envy","company_id":null,"location":"Louisville, Kentucky Area","positions":[{"description":"•Promote Angel’s Envy Bourbon at various places•Custom bottle engraving and product sampling •Interact with consumers to increase brand awareness","duration":"Oct 2014 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2014","subtitle":"Angels Envy","title":"Independent Contractor"}],"url":""},{"company":"Sampan Screen Printing Co","company_id":"sampan-screen-printing-co","location":"Jeffersonville, IN","positions":[{"description":"•Identified, qualified, and developed new business opportunities •Worked with creative team to facilitate design project needs + deadlines•Assisted with social media updates•Developed and maintained strong client relationships through all stages of project scope development, execution, and delivery","duration":"Nov 2011 Mar 2015 3 years 5 months","duration_short":"3 years 5 months","end_date":"Mar 2015","start_date":"Nov 2011","subtitle":"Sampan Screen Printing Co","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/sampan-screen-printing-co"},{"company":"GMR Marketing","company_id":"gmr-marketing","location":"Louisville, KY Part-time (as needed)","positions":[{"description":"• Engaged and interacted with consumers to increase brand awareness • Distributed marketing materials • Ensured brand talking points are communicated effectively with consumers• Enthusiastically created memorable brand experiences for consumers• Set-up and broke down demonstration/event area","duration":"Jul 2012 Sep 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2014","start_date":"Jul 2012","subtitle":"GMR Marketing","title":"Brand Ambassador"}],"url":"https://www.linkedin.com/company/gmr-marketing"}]', '["“Brandon was a very dedicated employee.”","“In the last three years, I have had many opportunities to work with Brandon and get to know him as a fellow student. He is always thorough and focused in his studies. I feel confident if I am missing a portion in my class notes, he will have all the important information written down in detail! He is not afraid to ask for help or ask questions if it means it will improve his performance. Brandon is eager to learn, give feedback, and receive constructive feedback. He is a driven person and is always striving to reach his next goal, whether it is in the classroom or outside of school.”"]']### Assistant: The agent's job is to work as a leasing professional at Greystar, and today, the agent is reaching out to the user because they need to discuss potential marketing or management opportunities in the real estate industry.
### Human: Agent: ['Gretchen Bahadur', 'I made it a goal of mine to always be proud of my strong work ethics, offer a high quality of work, and making sure to have the best attitude on the block. I am eager to learn more about this ever changing digital marketing world we live in.Specialties: Knowledge of Content Management Systems, such as Drupal and WordPress, Google Analytics, Photoshop, Social Media platforms, Hubspot, Sprout Social, Beanstalk Data, Microsoft Dynamics, and Experian Cheetah Mail.', 'Aligner and Technology Marketing Manager at Henry Schein Orthodontics', 'Henry Schein Orthodontics', '[{"company":"Henry Schein Orthodontics","company_id":"ortho-organizers","location":"","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"Henry Schein Orthodontics","title":"Aligner and Technology Marketing Manager"}],"url":"https://www.linkedin.com/company/ortho-organizers"},{"company":"KaVo Kerr","company_id":"kavokerr","location":null,"positions":[{"description":"*Launched a global social media network and strategy for a singular KaVoKerr voice online*Drove lead focused marketing campaigns on Facebook, Linkedin, Twitter, and Instagram. *Developed lead nurture campaigns with content marketing*Advised other Danaher OpCos on social media best practices and strategies","duration":"Aug 2019 Feb 2020 7 months","duration_short":"7 months","end_date":"Feb 2020","start_date":"Aug 2019","subtitle":"KaVo Kerr","title":"Senior Digital Marketing Manager, Social Media"},{"description":"*Managed 17 KaVo Kerr corporate and product brands on Facebook, Instagram, LinkedIn, Twitter, and YouTube*Launched initial social media paid campaigns to the company and cultivated a new lead driving channel. *Responsible for development and enhancements for multiple company websites - KaVoKerr.com, KerrDental.com, KaVo.com, DEXIS.com, Pentron.com, Metrex.com, Airbex.com, icat.com, *Researched and implemented SEO initiatives and strategy for all websites. *Works collaboratively with broader Marketing team on overall Go to Market strategies.","duration":"Jan 2015 Jul 2019 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2019","start_date":"Jan 2015","subtitle":"KaVo Kerr","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/kavokerr"},{"company":"DUX Dental","company_id":"dux-dental","location":"Oxnard, CA","positions":[{"description":"* Managed all print and online advertising for DUX Dental. * Handled messaging and design elements for all acquisition and transactional emails for communication with Dentists, Hygienists, and Dental Assistants.* Executed the first marketing CRM database for nurturing leads and managing all online communication with our end users.* Increased web traffic by implementing SEO strategies for the DUX Dental website and our sister brand, Vettec, Inc. * Managed DUX Dental\'s participation at dental industry tradeshows. * Lead development and launch of a new website for www.DUX Dental.com.","duration":"Jan 2012 Jan 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2015","start_date":"Jan 2012","subtitle":"DUX Dental","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/dux-dental"},{"company":"Camping World and Good Sam","company_id":"campingworld","location":null,"positions":[{"description":"* Managed all online marketing including development and overall marketing on www.TrailerLifeDirectory.com. * Handled content, design and deployment of all product email acquisitions. * Developed content and managed deployment on four communication enewsletters, B2C and B2B.* Supported SEO and SEM efforts for the website.* Managed Affiliate Marketing * Launched company\'s first iPhone app, RV Park Finder.* Manages product development and direct mail marketing packages for Campground Navigator software.* Increased overall online sales by 19% in 2010.","duration":"Oct 2009 Dec 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2011","start_date":"Oct 2009","subtitle":"Camping World and Good Sam","title":"Internet Marketing Manager"},{"description":"* Managed and maintained communications with point of sales marketing efforts with our Good Sam Club Member Services, Good Sam Parks and Camp Club USA Parks to ensure a strong relationship.* Managed content and deployment of member email acquisitions for Good Sam Club and Camp Club USA.* Organized and composed content for all member newsletters to add value to the membership and increase retention.* Implemented marketing plans through direct mail, email and face-to face marketing to increase membership and sales for both Good Sam Club and Camp Club USA.","duration":"Nov 2008 Oct 2009 1 year","duration_short":"1 year","end_date":"Oct 2009","start_date":"Nov 2008","subtitle":"Camping World and Good Sam","title":"Marketing Specialist for Good Sam Club and Camp Club USA"},{"description":"* Developed special marketing promotions related to RV trade shows, including collateral development and management of a team of 20 sales reps.* Coordinated communications and event planning for 48,000 Good Sam Club Members, in 1,770 Good Sam Club Chapters throughout 57 states and provinces.","duration":"Oct 2006 Nov 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2008","start_date":"Oct 2006","subtitle":"Camping World and Good Sam","title":"Chapter Coordinator for Good Sam Club"}],"url":"https://www.linkedin.com/company/campingworld"}]', '["“As Gretchen\'s manager, I had a wonderful experience working with her. She is a hardworking individual and is never afraid to wear different hats as business needs change. Being the Manager of Aligner Digital Marketing she had a lot of projects and tasks on her plate, however despite the overwhelming number she always had a positive attitude toward her duties and did a great job in communicating with me to stay up-to-date. Grateful to have worked with her. Thank you, Gretchen!”","“Gretchen is a dynamic and experienced digital marketer, focused on results and great user content and experience. She is skilled at lead generation, always iterating and testing to improve results. She isn’t afraid of setting high goals for herself and taking calculated risks that pay off.”"]'] User: ['Keith A. Nichols', "I am an accomplished Digital Marketing Professional with over 20 years' experience executing digital marketing strategy and programs in both client and agency roles. I have a proven record of expanding business and building consumer and brand relationships. I have also executed integrated digital marketing programs globally and am skillful in defining digital marketing audiences and segments for integrated on and offline campaigns.", 'Digital Marketing Professional - Educator - Speaker', 'Sekisui Diagnostics, LLC', '[{"company":"Sekisui Diagnostics, LLC","company_id":"sekisui-diagnostics-llc","industry":"Medical Equipment Manufacturing","location":"","positions":[{"description":"","duration":"May 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Sekisui Diagnostics, LLC","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/sekisui-diagnostics-llc"},{"company":"San Diego State University","company_id":"san-diego-state-university","location":"San Diego, California, United States","positions":[{"description":"Providing Students the skills & traits necessary to be excellent digital marketing professionals Providing Students the skills & traits necessary to be excellent digital marketing professionals","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"San Diego State University","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/san-diego-state-university"}]', '["Trish Arellano “Keith brings a wealth of knowledge, hard work, positivity and humor to his role, which enables him to effectively collaborate with internal, external and cross-functional teams for optimal results. He well understands and manages the balance of performance and cost effectiveness in the paid digital arena, and he comfortably spans the spectrum of leadership and hands on expertise. A solid member of any marketing group, I highly recommend Keith, and I’d be happy to have him on my team again in the future!”","Shannon Robinson “Just have to say, I love having Keith on my team. I don\'t think a more positive and \\"bright side\\" looking person you will meet. He\'s always willing to take time out of his busy schedule to answer questions or help with a project. Keith knows his stuff (paid search marketing) and is always looking for ways to improve and broaden his skill set. Like most of us in corporate marketing, Keith really knows how to roll with the punches. He understands the importance of SEO and SEM working together, and how by working together we are able to improve ROI for all of our business units. What more can I say? Keith\'s the bomb and I\'m so glad to have met him and continue to enjoy working with him.”"]']### Assistant: The agent's job is to provide digital marketing expertise and support, while today the user is reaching out to the agent because they need assistance in defining digital marketing audiences and segments for an upcoming integrated campaign.
### Human: Agent: ['Giancarlo Barreda', 'Contador Público Colegiado de la Universidad de Lima. Experto en procesos, control interno y finanzas con amplia afinidad al uso de tecnología e innovación, con lo cual ayudo a diseñar soluciones integrales alineadas a las necesidades de mis clientes.', 'Co-Founder and Chief Strategy Officer en ISEM Solutions y AUTOMY', 'AUTOMY', '[{"company":"AUTOMY","company_id":"automy","industry":"Strategic Management Services","location":"United States","positions":[{"description":"Socio a cargo del desarrollo del mercado internacional a través de la red de Partners comerciales y generación de convenios con instituciones. Encargado de las implementaciones de la digitalización de procesos y de fortalecer la relación con los clientes. Socio a cargo del desarrollo del mercado internacional a través de la red de Partners comerciales y generación de convenios con instituciones. Encargado de las implementaciones de la digitalización de procesos y de fortalecer la relación con los clientes.","duration":"2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2019","subtitle":"AUTOMY","title":"Co Founder & Chief Product Officer"}],"url":"https://www.linkedin.com/company/automy"},{"company":"ISEM Solutions","company_id":"isem-solutions","location":"Provincia de Lima, Peru","positions":[{"description":"CEO & Founder de ISEM Solutions. Encargado del crecimiento organizacional, identificación de oportunidades comerciales y creación de relaciones comerciales con clientes. CEO & Founder de ISEM Solutions. Encargado del crecimiento organizacional, identificación de oportunidades comerciales y creación de relaciones comerciales con clientes.","duration":"Oct 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Oct 2019","subtitle":"ISEM Solutions","title":"CEO & Founder"}],"url":"https://www.linkedin.com/company/isem-solutions"},{"company":"Backus","company_id":"backus","location":"","positions":[{"description":"Gestión del control financiero del grupo de acuerdo con las políticas corporativas regionales y globales reportando al Director Financiero de Perú Ecuador y al Director de Control Regional situado en México. A cargo de supervisar 2 Gerencias en el país. Gestión del control financiero del grupo de acuerdo con las políticas corporativas regionales y globales reportando al Director Financiero de Perú Ecuador y al Director de Control Regional situado en México. A cargo de supervisar 2 Gerencias en el país.","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Backus","title":"Gerente de Control Financiero"}],"url":"https://www.linkedin.com/company/backus"},{"company":"EY","company_id":"ernstandyoung","location":"lima peru","positions":[{"description":"Administración de la cartera de clientes y aseguramiento de la calidad de las auditorías realizadas. Reportaba a los socios de la empresa. Supervisaba un equipo variable entre 20 y 40 personas. Administración de la cartera de clientes y aseguramiento de la calidad de las auditorías realizadas. Reportaba a los socios de la empresa. Supervisaba un equipo variable entre 20 y 40 personas.","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"EY","title":"Gerente de la División de Auditoría Financiera"}],"url":"https://www.linkedin.com/company/ernstandyoung"},{"company":"PwC","company_id":"pwc","location":"","positions":[{"description":"Administración de la cartera de clientes y aseguramiento de la calidad de las auditorías realizadas. Reportaba a los socios de la empresa. Supervisaba un equipo variable entre 20 y 40 personas. Administración de la cartera de clientes y aseguramiento de la calidad de las auditorías realizadas. Reportaba a los socios de la empresa. Supervisaba un equipo variable entre 20 y 40 personas.","duration":"2013 2016 3 years","duration_short":"3 years","end_date":"2016","start_date":"2013","subtitle":"PwC","title":"Gerente de la División de Auditoría Financiera"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"RSM Perú","company_id":"rsmperu","location":"","positions":[{"description":"","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"RSM Perú","title":"Gerente de Business Development"}],"url":"https://www.linkedin.com/company/rsmperu"},{"company":"Ernst & Young","company_id":"ernstandyoung","location":"","positions":[{"description":"","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"Ernst & Young","title":"Senior de Auditoría Financiera"}],"url":"https://www.linkedin.com/company/ernstandyoung"}]', '["Oscar Montezuma Panez - Abogado digital (he/él) “Giancarlo no solo es un excelente profesional sino una gran persona. Su sentido de propósito le ha permitido reinventarse y capitalizar de la mejor forma su vasta experiencia en el sector corporativo en diversas materias como las finanzas, contabilidad, auditoria y los procesos orientándolos a una practica enfocada en la innovación y la gestión del cambio en las organizaciones. Venimos trabajando diversos proyectos de consultoría para gerencias legales enfocados en Legal Project Management y Legal Operations rompiendo los moldes de la consultoría tradicional con un enfoque centrado en personas. Los resultados han excedido largamente las expectativas de nuestros clientes. Es un placer trabajar con Giancarlo por su profesionalismo y compromiso. ”","Frank Jimenez “Giancarlo es un excelente profesional que busca siempre una solución con visión 360°, es decir entendiendo tanto los objetivos del negocio como los aspectos regulatorios en en el que opera. Resalto su nivel de compromiso y creatividad para brindar herramientas que solucionan la causa de los problemas, sumado a su excelente actitud. Realmente es un gusto trabajar con Giancarlo. ”"]'] User: ['Gabriel Jesus Figueroa Requena', 'Estoy a la orden para ayudarte a encontrar ese empleo donde puedas desarrollarte profesionalmente y ganar experiencia en las diferentes destrezas en el mundo digital. Soy Licenciado en Relaciones Industriales de la Universidad Católica Andrés Bello, con certificaciones en el uso de las redes sociales, especialmente Linkedin, para conectar al mejor talento con las organizaciones. Desde mis últimos años de carrera me interesé por ver cómo se desarrollaba esa relación entre las competencias de los candidatos y aquellas organizaciones que evaluaban dichas competencias, especialmente en el área tecnológica. Todo esto me ha llevado a iniciar una carrera en esta área de RRHH como es el reclutamiento, y más específicamente con el sector IT. Si estás abierto a una oportunidad laboral, ¡no dudes en contactarte conmigo! Teléfono: +1-786-622-7124Correo: gabofigueroa35@gmail.com', 'Reclutamiento IT | Nethunter | Freelance | RRHH', 'Autónomo', '[{"company":"Autónomo","company_id":null,"location":"","positions":[{"description":"A través de las distintas plataformas proveo a distintas empresas perfiles necesarios para cubrir sus vacantes profesionales a través de un proceso de revisión de perfiles y acompañamiento en el desarrollo de su evaluación laboral y consecuente contratación.","duration":"Dec 2020 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Autónomo","title":"Freelance Recruiter"}],"url":""},{"company":"Promotora Tántalo, C.A.","company_id":"promotora-tantalo-c-a-","location":"Las Minas de Baruta, Miranda, Venezuela","positions":[{"description":"Logros alcanzados: -Gestionar el proceso de elecciones de Delegados de Prevención. -Inspección de los equipos de seguridad y salud y solventar deméritos. -Compartir y auditar talleres de capacitación y desarrollo en seguridad y salud laboral.","duration":"Jan 2018 Aug 2018 8 months","duration_short":"8 months","end_date":"Aug 2018","start_date":"Jan 2018","subtitle":"Promotora Tántalo, C.A.","title":"Joven talento - Seguridad y Salud Laboral"}],"url":"https://www.linkedin.com/company/promotora-tantalo-c-a-"},{"company":"HSO Integral Consulting C.A.","company_id":null,"location":"","positions":[{"description":"Logros alcanzados: -Dirigir los procesos de cumplimiento de asuntos formales en el área de seguridad y salud ocupacional (CSSL, DDP, PSST). -Diseñar talleres de capacitación y desarrollo en el área de seguridad y salud ocupacional.","duration":"Oct 2017 Apr 2018 7 months","duration_short":"7 months","end_date":"Apr 2018","start_date":"Oct 2017","subtitle":"HSO Integral Consulting C.A.","title":"Asistente de proyecto"}],"url":""}]', '["“Tuve la oportunidad de darles clases a Gabriel en 2018 cuando comencé como profesor de Matemáticas Financieras en la UCAB y debo decir que lo que lo hizo destacar fue su determinación para sacar la materia adelante. Su actitud proactiva por comprender cada uno de los temas y su dedicación lo posicionaron como uno de sus estudiantes que no se olvidan y que, ciertamente, me ayudó también a impartir la materia de una manera más efectiva. Es por ello que lo recomiendo para tomarlo en cuenta en cualquier organización o equipo de trabajo.”","“Gabriel es un muy bien trabajador, dinámico, comprometido y disciplinado, excelente para el trabajo en equipo. ”"]']### Assistant: The agent's job is to provide freelance recruitment services, and today the user is reaching out to the agent because they need assistance in finding an employment opportunity in the IT sector.
### Human: Agent: ['Yiming Li', 'Skilled in distributed system and operation system.', 'Software Engineer at Meta', 'Meta', '[{"company":"Meta","company_id":"meta","industry":"Internet Publishing","location":"Greater Seattle Area","positions":[{"description":"Work on efficiency projects (Akkio: https://engineering.fb.com/2018/10/08/core-data/akkio/) in the database layer. Handle several large scale dataset migrations.Build the general multi-tenancy solution for services to improve system reliability. Work on efficiency projects (Akkio: https://engineering.fb.com/2018/10/08/core-data/akkio/) in the database layer. Handle several large scale dataset migrations.Build the general multi-tenancy solution for services to improve system reliability.","duration":"Sep 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Meta","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/meta"},{"company":"Quora","company_id":"quora","location":"San Francisco Bay Area","positions":[{"description":"Infra Engineer: Maintain uptime reliability, built the deferred task pipeline, Redis real time analyzer, configuration management and auto scaling engine, also did the contribution on DNS, Load Balance (AWS ELB and Nginx) and Core Databases (MySQL, Memcached, Redis, HBase). Infra Engineer: Maintain uptime reliability, built the deferred task pipeline, Redis real time analyzer, configuration management and auto scaling engine, also did the contribution on DNS, Load Balance (AWS ELB and Nginx) and Core Databases (MySQL, Memcached, Redis, HBase).","duration":"Oct 2016 Sep 2018 2 years","duration_short":"2 years","end_date":"Sep 2018","start_date":"Oct 2016","subtitle":"Quora","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/quora"},{"company":"Microsoft","company_id":"microsoft","location":"Greater Seattle Area","positions":[{"description":"3D Printing in the Operating System Group (Windows: 3D Printing driver, 3D model API, Unity app for 3D printing running in Hololens, online 3D tools website and Top Secrets) 3D Printing in the Operating System Group (Windows: 3D Printing driver, 3D model API, Unity app for 3D printing running in Hololens, online 3D tools website and Top Secrets)","duration":"Jun 2015 Oct 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2016","start_date":"Jun 2015","subtitle":"Microsoft","title":"Software Development Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Microsoft","company_id":"microsoft","location":"Greater Seattle Area","positions":[{"description":"3D Printing in the Operating System Group (Windows)1) Extend Firmware (Open source), modify driver and add interface. 2) Embed MSO descriptor into device and make class driver [next version of Windows] 3D Printing in the Operating System Group (Windows)1) Extend Firmware (Open source), modify driver and add interface. 2) Embed MSO descriptor into device and make class driver [next version of Windows]","duration":"Jun 2014 Aug 2014 3 months","duration_short":"3 months","end_date":"Aug 2014","start_date":"Jun 2014","subtitle":"Microsoft","title":"Software Development Engineer Intern"}],"url":"https://www.linkedin.com/company/microsoft"}]', '["Kris Iverson “Yiming is a great person and excellent software developer. He was a major asset to my team and tangibly moved the 3d printing industry forward through his contribution to Windows. I hope to work with Yiming again in the future.”","Manu Manianchira “Yiming joined our team as an intern during the early days of windows 10. He worked during his intenrship to lay the ground work for our compatible id based generic 3d printer driver. Yiming was a good fit in our team as he was eager and quick to learn new areas and contribute excellently. Yiming returned after graduation to join our team and contributed towards the Windows.Graphics.Printing3D namespace in Windows 10. Yiming is a smart and agile teammate who is eager to learn and has traits that make him and his team successful. Yiming worked on a lot of areas for the team including writing Unity and UWP apps, cloud services that offered 3d model repair and file format conversion. I wish Yiming well for his career and believe he will do great with his new team!”"]'] User: ['Martin J. Caruso', 'Currently retired but still passionate about residential architecture and a huge fan of Sarah Susanka. Residential work over the years included new custom homes, additions or modifications to existing home, interior modifications to interior homes, Specialties: Custom Home Design, Small and Large Custom Additions and Modifications to Existing homes, Residential Design Consultation,', 'Emeritus Architect', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Fairlawn, Ohio, United States","positions":[{"description":"","duration":"Jan 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Jan 2020","subtitle":"Freelance","title":"Emeritus Architect"}],"url":""},{"company":"Caruso Architecture, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1996 - Present 25 years 5 months","duration_short":"25 years 5 months","end_date":"Present","start_date":"Aug 1996","subtitle":"Caruso Architecture, Inc.","title":"President"}],"url":""},{"company":"Dellagnese Companies","company_id":null,"location":null,"positions":[{"description":"","duration":"Nov 1991 Aug 1996 4 years 10 months","duration_short":"4 years 10 months","end_date":"Aug 1996","start_date":"Nov 1991","subtitle":"Dellagnese Companies","title":"Vice President of Architecture"},{"description":"","duration":"Jan 1980 Nov 1991 11 years 11 months","duration_short":"11 years 11 months","end_date":"Nov 1991","start_date":"Jan 1980","subtitle":"Dellagnese Companies","title":"Project Manager / Project Architect"}],"url":""},{"company":"Keith Haag Associates","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1975 Jan 1980 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 1980","start_date":"Jun 1975","subtitle":"Keith Haag Associates","title":"Intern"}],"url":""}]', '["Christoph Schoenlein, Assoc. AIA “I recently had the pleasure and privilege of working with Marty for 14 months as an intern at his firm. The experience gained there is something that I\'ve used every day since departing from NE Ohio for grad school. Marty serves as a role model for me by not only his superb architectural skills, but by how he runs his firm and handles his clients. He shows an utmost devotion to the client and their needs while successfully integrating them through the whole design process. I truly appreciate experiencing Marty\'s talent and business expertise. I highly recommend him for anyone\'s architectural needs.”","John C. Dodovich, RA “Marty is a trusted professional and a reliable service provider to the Welty Building Company Ltd. We have had the occasion to work together on two projects of note and both projects were completed with rave results. As Welty is a design/builder of some distinction, and we have occasion to utilize services from the country\'s top design professionals. Based on our past successful relationship, Welty will use Marty in the future on projects that arise requiring his expertise.”"]']### Assistant: The agent's job is to connect with professionals in the architecture industry. Today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in residential design.
### Human: Agent: ['Tej Gill', 'Highly versatile executive with excellent qualifications in strategic and tactical planning. Strong healthcare industry acumen, with extensive experience in business and organizational development. Solid background in budget and expense management and complex problem solving skills in both corporate and start-up environments.', 'VP - Healthcare Solutions at TriumpHealth', 'TriumpHealth', '[{"company":"TriumpHealth","company_id":"triumphealth","industry":"Hospitals and Health Care","location":"Southlake, TX","positions":[{"description":"TriumpHealth is a revenue cycle management, predictive analytics and MIPS consulting company who helps medical practices & hospital systems maximize revenue. TriumpHealth is a revenue cycle management, predictive analytics and MIPS consulting company who helps medical practices & hospital systems maximize revenue.","duration":"Jun 2017 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jun 2017","subtitle":"TriumpHealth","title":"VP - Healthcare Solutions"}],"url":"https://www.linkedin.com/company/triumphealth"},{"company":"GilmanHealth®","company_id":"gilman-healthcare-solutions-llc","location":"","positions":[{"description":"GilmanHealth® is a Healthcare IT company who provides electronic health records, practice management, medical dictation, and patient triaging solutions for healthcare providers and medical practices.Instrumental in complete sales and services cycle management, including sales pipeline development, product demos, closings, contracting, software and hardware implementationProven ability to develop consultative business relationships with individuals at all levels, including the C SuiteManaged consultants for implementations of ambulatory EHR and PM software solutions in single and multispecialty medical clinics, including 1-100 physician organizationsEngaged customers at all levels (CEO, physicians, IT, training, billing, finance, office managers, and staff) to implement software solutions which maximized value for the customerProvided expert consulting services in the areas of workflow analysis, application training and build activities, go-live support, and post go-live optimization","duration":"Oct 2009 May 2017 7 years 8 months","duration_short":"7 years 8 months","end_date":"May 2017","start_date":"Oct 2009","subtitle":"GilmanHealth®","title":"VP Marketing"}],"url":"https://www.linkedin.com/company/gilman-healthcare-solutions-llc"},{"company":"Allscripts","company_id":"allscripts","location":"","positions":[{"description":"We are committed to help a medical organization accomplish two key goals; enhance patient care and increase productivity. You do not need more partners, instead one partner who does more - GilmanHealth®. We are committed to help a medical organization accomplish two key goals; enhance patient care and increase productivity. You do not need more partners, instead one partner who does more - GilmanHealth®.","duration":"2009 Dec 2015 6 years","duration_short":"6 years","end_date":"Dec 2015","start_date":"2009","subtitle":"Allscripts","title":"Allscripts Partner"}],"url":"https://www.linkedin.com/company/allscripts"},{"company":"Chevron Phillips Chemical Company","company_id":"chevron-phillips-chemical-company","location":"","positions":[{"description":"Held high-profile managerial positions at the plastics pipe division of Chevron Phillips Chemical Company. Some of the key projects included:Supported the implementation of Wonderware software based production planning solution in eight manufacturing plants across the US. The 18-month project involved streamlining the existing Visual Basic based shop floor control and product costing system into a single platform.Responsible for growing the revenue for two product lines with combined annual revenue of $12 million. Managed a team of four pricing coordinators and schedulers for efficient delivery of cost competitive products to the end customer.","duration":"Sep 2001 Aug 2009 8 years","duration_short":"8 years","end_date":"Aug 2009","start_date":"Sep 2001","subtitle":"Chevron Phillips Chemical Company","title":"Business Quality Manager"}],"url":"https://www.linkedin.com/company/chevron-phillips-chemical-company"},{"company":"Uponor Wirsbo Company","company_id":"uponor","location":"","positions":[{"description":"Successfully managed a cross-functional, multi-national team of six engineers during a 24-month project in the development and transfer of state-of-the-art technology from a Swedish company; responsibility entailed insuring the installation and commissioning of $650,000 production lines.Teamed with manufacturing and engineering to implement a $300,000 plastics material mixing project, as part of a brand new Canadian facility start-up. Project met budget and timeline requirements. Successfully managed a cross-functional, multi-national team of six engineers during a 24-month project in the development and transfer of state-of-the-art technology from a Swedish company; responsibility entailed insuring the installation and commissioning of $650,000 production lines.Teamed with manufacturing and engineering to implement a $300,000 plastics material mixing project, as part of a brand new Canadian facility start-up. Project met budget and timeline requirements.","duration":"Aug 1995 Aug 2001 6 years 1 month","duration_short":"6 years 1 month","end_date":"Aug 2001","start_date":"Aug 1995","subtitle":"Uponor Wirsbo Company","title":"Process Engineering Manager"}],"url":"https://www.linkedin.com/company/uponor"}]', '["Corey Callahan “Over the course of our business partnership, Tej has represented everything I\'d hope for in a business partner. Tej is always thorough in his pursuit of providing the best solution for his customers and represents himself with honesty and integrity in all his business ventures. He has always been a pleasure to work with - I cannot recommend him enough!”","Kenneth McGraw “I’ve had the pleasure of working with Tej for better than 2 years now. I found him to be astute at listening, understanding and applying these skills at what he does best – Developing a truly tailored Healthcare Solution. When engaging with Tej, you are sure to win! It was my pleasure meeting and listening to Tej at the Allscripts Client Experience AKA - ACE 2010 in Las Vegas last year. For more information on Tej\'s skills, contact me anytime at kmcgraw@infoaxis.com.”","Sandeep Sandhu “We hired GilmanHealth during set-up of our Medical Practice office building in Keller, TX. I am pleased with the services of GilmanHealth. Their IT staff is very professional, knowledgeable, and responsive to customer needs. In addition, we appreciated their ability to understand a complex issue and coming out with a very cost-effective solution. I would recommend GilmanHealth services to other Medical Practices.”"]'] User: ['Tom Harmsen', 'Communications Strategist | Multi-Medium Marketing Expert | Relationship & Business Development Manager | Brand Maximizer | Non-Profit Operations Leader | Talent Acquirer', 'PR/Marketing, Foundation & Recruiting Specialist at Dallas County Hospital & Family Medicine Clinics', 'Dallas County Hospital & Family Medicine Clinics', '[{"company":"Dallas County Hospital & Family Medicine Clinics","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Apr 2021","subtitle":"Dallas County Hospital & Family Medicine Clinics","title":"PR/Marketing, Foundation & Recruiting Specialist"}],"url":""},{"company":"Adel Acres Care Center","company_id":"adel-acres","location":"","positions":[{"description":"","duration":"Jul 2019 Apr 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2021","start_date":"Jul 2019","subtitle":"Adel Acres Care Center","title":"Director of Marketing & Admissions"}],"url":"https://www.linkedin.com/company/adel-acres"},{"company":"Granger Nursing and Rehabilitation Center","company_id":null,"location":"Granger, Iowa","positions":[{"description":"","duration":"May 2016 Jul 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 2019","start_date":"May 2016","subtitle":"Granger Nursing and Rehabilitation Center","title":"Director of Marketing & Admissions"}],"url":""},{"company":"Interstate Batteries","company_id":null,"location":null,"positions":[{"description":"","duration":"Nov 2010 Apr 2016 5 years 6 months","duration_short":"5 years 6 months","end_date":"Apr 2016","start_date":"Nov 2010","subtitle":"Interstate Batteries","title":"Commercial Account Manager"},{"description":"","duration":"Jan 2012 Oct 2015 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2015","start_date":"Jan 2012","subtitle":"Interstate Batteries","title":"Team Leader"}],"url":""},{"company":"Garner Printing","company_id":null,"location":"Des Moines, IA","positions":[{"description":"","duration":"May 2010 Sep 2010 5 months","duration_short":"5 months","end_date":"Sep 2010","start_date":"May 2010","subtitle":"Garner Printing","title":"Leadership Development Program Associate"}],"url":""},{"company":"Iowa State University","company_id":null,"location":"Ames, IA","positions":[{"description":"","duration":"Aug 2009 May 2010 10 months","duration_short":"10 months","end_date":"May 2010","start_date":"Aug 2009","subtitle":"Iowa State University","title":"Peer Mentor"}],"url":""},{"company":"The Principal Financial Group","company_id":null,"location":"Des Moines, IA","positions":[{"description":"","duration":"May 2008 Aug 2008 4 months","duration_short":"4 months","end_date":"Aug 2008","start_date":"May 2008","subtitle":"The Principal Financial Group","title":"Corporate Relations Intern and Principal Scholar"}],"url":""}]', '["Leanna M. Simpson “Tom is an industry expert and an employers dream! He operates from a continual position of self-improvement, hard work, integrity, and ethics. His approach to marketing is strategic, creative, and \\"big picture\\" focused. His interest in professional peers, clients, and families is both genuine and heart-felt. Tom recieves my highest professional recommendation and my person respect.”","Amanda Lanser, LNHA “Tom is a hardworking individual that is great at connecting with peers, community members, and new admissions from all backgrounds. He is strong in digital and in person marketing. ”"]']### Assistant: The agent's job is to develop business relationships and maximize revenue in the healthcare industry. Today, the agent is reaching out to the user because they need to discuss potential marketing strategies for Dallas County Hospital & Family Medicine Clinics.
### Human: Agent: ['Lissette Lizama', 'Experienced Accounting Office Manager with a demonstrated history of working in the automotive industry. Skilled in Negotiation, Billing Process, Operations Management, and Microsoft Office.. Strong accounting professional with a Bachelor of Science (BS) focused in Accounting.', 'Accounting Bookkeeper at Headquarter Toyota', 'Headquarter Toyota', '[{"company":"Headquarter Toyota","company_id":"headquarter-toyota","industry":"Automotive","location":"","positions":[{"description":"- Prepare monthly general journal entries- Reconcile general ledger accounts on a weekly basis- Assist controller and accounting manager as needed - Calculate state taxes to be submitted to Florida Department of Revenue - Prepare monthly general journal entries- Reconcile general ledger accounts on a weekly basis- Assist controller and accounting manager as needed - Calculate state taxes to be submitted to Florida Department of Revenue","duration":"Oct 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Oct 2017","subtitle":"Headquarter Toyota","title":"Accounting Bookkeeper"}],"url":"https://www.linkedin.com/company/headquarter-toyota"},{"company":"South Motors Group","company_id":"southmotors","location":"Miami/Fort Lauderdale Area","positions":[{"description":"-Worked closely with controller to -Assist in Month-End close procedures- Prepared and submit monthly financial statements- Submitted sales tax to Department of Revenue- Processed accounting sales for online parts store in Quickbooks- Compiled information and prepares reports as requested by management -Worked closely with controller to -Assist in Month-End close procedures- Prepared and submit monthly financial statements- Submitted sales tax to Department of Revenue- Processed accounting sales for online parts store in Quickbooks- Compiled information and prepares reports as requested by management","duration":"Nov 2015 Oct 2017 2 years","duration_short":"2 years","end_date":"Oct 2017","start_date":"Nov 2015","subtitle":"South Motors Group","title":"Accounting Office Manager"}],"url":"https://www.linkedin.com/company/southmotors"},{"company":"MBAF","company_id":"mbaf","location":"Miami, FL","positions":[{"description":"- Performed detailed audit procedures on financial statement account balances, prepared and adjusted workpapers from clients’ trial balance.- Prepared financial statements and management letters in accordance with professional and firm standards.- Assisted with the completion of audit engagements - Performed detailed audit procedures on financial statement account balances, prepared and adjusted workpapers from clients’ trial balance.- Prepared financial statements and management letters in accordance with professional and firm standards.- Assisted with the completion of audit engagements","duration":"Feb 2015 Aug 2015 7 months","duration_short":"7 months","end_date":"Aug 2015","start_date":"Feb 2015","subtitle":"MBAF","title":"Staff Auditor-Dealership group"}],"url":"https://www.linkedin.com/company/mbaf"},{"company":"Braman Miami","company_id":"braman-miami","location":"","positions":[{"description":"- Prepare and coordinate deposit activities - Code, post, and receipt payments - Process accounts payable and receivables - Scan checks for deposit though CashPro Online- Prepare title and registration documents for vehicles- Responsible for obtaining paper title work on all inventory vehicles - Post vehicle sales, allocating funds to correct accounts - Send loan contracts to banks for funding and prepare lien payoff checks, equity checks, and customer refunds-Account and schedule reconciliation-Ensure proper billing of all sales from calculating profits, set up receivables/liabilities and calculates sales commissions.","duration":"Jan 2014 Feb 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2015","start_date":"Jan 2014","subtitle":"Braman Miami","title":"Dealership Accountant"}],"url":"https://www.linkedin.com/company/braman-miami"},{"company":"Providence Companies","company_id":"providence-companies","location":"","positions":[{"description":"- Arbitrate debt settlement with creditors, collectors and attorneys on behalf of the consumer- Generate company monthly revenue and forecast report for controller - Process daily incoming mail, scan and upload to client files- Schedule attorney consultations - Arbitrate debt settlement with creditors, collectors and attorneys on behalf of the consumer- Generate company monthly revenue and forecast report for controller - Process daily incoming mail, scan and upload to client files- Schedule attorney consultations","duration":"Feb 2013 Jan 2014 1 year","duration_short":"1 year","end_date":"Jan 2014","start_date":"Feb 2013","subtitle":"Providence Companies","title":"Arbitrator/Client Processor"}],"url":"https://www.linkedin.com/company/providence-companies"},{"company":"The Children\'s Place","company_id":"the-children%27s-place","location":"","positions":[{"description":"-Responsible for supporting the Store Manager in achieving all Company goals and initiatives through driving sales, developing talent and delivering execution-Performed store opening and closing procedures daily.-Assisted in coordinating inventory control, receiving; merchandising and store maintenance.-Responsible for every phase day-to-day store operations.-Pre-screen in person interviews for sales associates-Monitored and train new employees measure performance-Assisted manager in all areas of resets, remodels, and new -store openings-Training and supervised full and part time personnel.-Managed all aspects of merchandising, window displays, and stocking, -Ensured excellence in customer service and resolved all problems at the store level.","duration":"Nov 2007 Feb 2013 5 years 4 months","duration_short":"5 years 4 months","end_date":"Feb 2013","start_date":"Nov 2007","subtitle":"The Children\'s Place","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/the-children%27s-place"}]', '["Joshua R. Caley Sr. “Lissette is an extraordinary student, she is always on time and ready to start the day. Lissette is an excellent example of a business leader.”","Rowena Mancheril “I have had the pleasure of knowing Lissette Lizama when at City College. She has been a tremendous and brilliant student and an asset to our school. I think very highly of this young woman and recommend Lissette without reservations for employment or any other endeavors she chooses to pursue.”"]'] User: ['Merri Zibert', 'Dynamic Sales Engineer with more than sixteen years of excellent customer service experience. Areas of expertise include sales, product demonstrations, customer service, training, curriculum development and supervision.', 'Chief Advocate Officer', 'Infor', '[{"company":"Infor","company_id":"infor","industry":"Computer Software","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Infor","title":"Customer Success Manager"},{"description":"","duration":"Jun 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Infor","title":"Solutions Consultant - Point of Sale"}],"url":"https://www.linkedin.com/company/infor"},{"company":"Scrub Annex","company_id":null,"location":"Albuquerque, New Mexico Area","positions":[{"description":"","duration":"Oct 2016 Jun 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2018","start_date":"Oct 2016","subtitle":"Scrub Annex","title":"Sales Account Executive"}],"url":""},{"company":"Agilysys","company_id":"agilysys","location":"","positions":[{"description":"•Managed pre-sales technical product demonstrations for a team of four to six Account Executives •Managed pre-sales technical product demonstrations for a team of four to six Account Executives","duration":"Jan 2006 Apr 2014 8 years 4 months","duration_short":"8 years 4 months","end_date":"Apr 2014","start_date":"Jan 2006","subtitle":"Agilysys","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/agilysys"},{"company":"New Horizons Learning","company_id":null,"location":"","positions":[{"description":"• Delivered adult computer applications classes on a daily basis, including all levels of the Microsoft Office Suite and QuickBooks, to classes as large as 20 participants • Delivered adult computer applications classes on a daily basis, including all levels of the Microsoft Office Suite and QuickBooks, to classes as large as 20 participants","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"New Horizons Learning","title":"MS office suite software instructor"}],"url":""},{"company":"First National Bank of Marin","company_id":"first-national-bank-of-marin","location":"","positions":[{"description":"• Instructed various adult learning classes, including technical systems training, implementation of new technical system training, system usage, product knowledge, and new hire classes to a call center with1000+ employees • Instructed various adult learning classes, including technical systems training, implementation of new technical system training, system usage, product knowledge, and new hire classes to a call center with1000+ employees","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"First National Bank of Marin","title":"Training and Development Specialist & Supervisor"}],"url":"https://www.linkedin.com/company/first-national-bank-of-marin"},{"company":"victorias secret catalogue","company_id":null,"location":"","positions":[{"description":"• Instructed various adult learning classes including technical systems training, system usage, product knowledge, selling skills, web site familiarization, and new associate on-boarding courses to a call center with 800+ employees • Instructed various adult learning classes including technical systems training, system usage, product knowledge, selling skills, web site familiarization, and new associate on-boarding courses to a call center with 800+ employees","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"victorias secret catalogue","title":"Training Resource Coordinator"}],"url":""}]', '["Lori Pierce “Merri and I were colleagues for nearly a decade. As a Sales Engineer, she played a vital role in the overall success of the sales team. I found Merri to possess a unique combination of exceptional listening skills, to quickly capture the essence of a customer’s given challenges and needs, along with the ability to then tailor her presentation of the solution towards solving those specific issues. Merri is a true professional and asset, a team player and an overall pleasure to work with. ”","William Moots “Merri is excellent person in the sales field. She has the drive, knowledge, and passion to accomplish the goals given to her. While still maintaining a positive and supportive attitude to fellow team mates and anyone she deals with. Her technical knowledge of products and services she offers is outstanding, she strives to learn everything she can to better assist clients and co-workers. I was lucky to be on the same team with Merri for over two years, prior to that i was one of her clients and she always treated me with the utmost respect. Merri gave meaning to be a Sales engineer role she gets the job done!”"]']### Assistant: The agent's job is to provide customer support and training for a software company. Today, the user is reaching out to the agent because they need assistance with a product demonstration and training session.
### Human: Agent: ['Richa Sharma', '.', 'Senior Business Analyst/ Product Owner at Western Union', 'Western Union Business Solutions', '[{"company":"Western Union Business Solutions","company_id":"western-union-business-solutions","industry":"Financial Services","location":"Greater Denver Area","positions":[{"description":"","duration":"Dec 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Western Union Business Solutions","title":"Product Owner"}],"url":"https://www.linkedin.com/company/western-union-business-solutions"},{"company":"Insight Global","company_id":"insight-global","location":"Greater Denver Area","positions":[{"description":"","duration":"Jun 2018 Nov 2018 6 months","duration_short":"6 months","end_date":"Nov 2018","start_date":"Jun 2018","subtitle":"Insight Global","title":"Sr. Business Analyst- Data Migration at ADT Security"}],"url":"https://www.linkedin.com/company/insight-global"},{"company":"Catholic Health Initiatives","company_id":"catholic-health-initiatives","location":"Greater Denver Area","positions":[{"description":"","duration":"Jun 2015 Jun 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2017","start_date":"Jun 2015","subtitle":"Catholic Health Initiatives","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/catholic-health-initiatives"},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"Greater Denver Area","positions":[{"description":"","duration":"Aug 2013 May 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2015","start_date":"Aug 2013","subtitle":"Kaiser Permanente","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"University of Colorado Hospital","company_id":"uchealth","location":"Greater Denver Area","positions":[{"description":"","duration":"Aug 2011 Jun 2012 11 months","duration_short":"11 months","end_date":"Jun 2012","start_date":"Aug 2011","subtitle":"University of Colorado Hospital","title":"Business Applications Analyst"}],"url":"https://www.linkedin.com/company/uchealth"}]', '["Tosha Lick “Richa is an outstanding BA. She pays attention to detail and has great problem solving skills. She is a great team player and is always willing to help. She is an asset to any company lucky enough to have her! ”","Sukriti Sachdeva Sclippa “Richa is a dedicated, focused and detail oriented person. Her analytic skills and determination to complete any task assigned to her makes her a valuable asset to any organization. My experience working with her has been very positive and I highly recommend her for anyone who is seeking an independent and dedicated resource to be adde to their team.”"]'] User: ['Mark Farinas', 'Seasoned sales and retail operations manager with 15+ years of experience. My interactions with clients, vendors and partners helped cultivate relationships that grew trust and efficiencies to the benefit of all parties involved. As a sales and general management executive, I have a strong track record of improving operating efficiencies and sales performance, creating new revenue opportunities, developing future talent, and creating a better customer experience.', 'Entreprenuer & Successful Sales and Operations Manager', 'Ice Cream On Wheels', '[{"company":"Ice Cream On Wheels","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"","duration":"Feb 2017 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Ice Cream On Wheels","title":"Executive Director"}],"url":""},{"company":"Family Express Corporation","company_id":"family-express-corporation","location":null,"positions":[{"description":"","duration":"Jul 2015 Feb 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2017","start_date":"Jul 2015","subtitle":"Family Express Corporation","title":"Store Manager"},{"description":"","duration":"Jan 2015 Jun 2015 6 months","duration_short":"6 months","end_date":"Jun 2015","start_date":"Jan 2015","subtitle":"Family Express Corporation","title":"Associate Manager"}],"url":"https://www.linkedin.com/company/family-express-corporation"},{"company":"WorldWide of Merrillville, Sprint Authorized Representative","company_id":null,"location":"Merrillville, IN","positions":[{"description":"• Purchased a location within the market performing at bottom 25% of Worldwide locations and became top performing location within 18 months. • Created and executed an aggressive sales model which increased revenue by 400%.• Streamlined sales and service flowthrough creating synergistic processes that increased margins 50-75%. • Purchased a location within the market performing at bottom 25% of Worldwide locations and became top performing location within 18 months. • Created and executed an aggressive sales model which increased revenue by 400%.• Streamlined sales and service flowthrough creating synergistic processes that increased margins 50-75%.","duration":"Apr 2007 Sep 2013 6 years 6 months","duration_short":"6 years 6 months","end_date":"Sep 2013","start_date":"Apr 2007","subtitle":"WorldWide of Merrillville, Sprint Authorized Representative","title":"Owner Principal"}],"url":""},{"company":"WorldWide Wireless","company_id":null,"location":"Schererville, IN","positions":[{"description":"• Responsible for maintaining up to 32 locations for WorldWide Wireless across 5 states, all of which were top producers in their respective markets.• Assisted in implementing new store protocols as mandated by Sprint Nextel Corporation.• Key member for transition of Company structure from Independent Contractor to Franchise within WorldWide Wireless, learning legality, procedure and implementation of Franchise sales and support.• Lead member in marketing, selling and maintaining Franchise sales funnel.• Transitioned and coached new owner operators and staffs in training, business consulting, best practices, and meeting market requirements for nine new locations.• Met with all stores on monthly and quarterly visits to assess market conditions, individual sales and service levels, on-going trainings and new market promotions.• Communicated and organized all relevant information, feedback and performance between our locations to Sprint and our Corporate office.","duration":"Sep 2004 May 2007 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2007","start_date":"Sep 2004","subtitle":"WorldWide Wireless","title":"Director of Corporate and Franchise Development"}],"url":""},{"company":"Digital Wireless, LLC","company_id":null,"location":"Brookfield, WI","positions":[{"description":"• Opened the first independent contractor location for WorldWide Wireless in the Wisconsin market.• Executed own start up model to increase WorldWide presence in market from one to eight locations.• Led/oversaw all aspects of each location with duties ranging from lease negotiation, store design and implementation, monitoring and executing sales and business plans, and back office reporting.• Created a top three dealership for sales of Nextel products in the market, selling 1500 units in a calendar years from 2002-2004.","duration":"Aug 1999 Aug 2004 5 years 1 month","duration_short":"5 years 1 month","end_date":"Aug 2004","start_date":"Aug 1999","subtitle":"Digital Wireless, LLC","title":"Owner Principal"}],"url":""},{"company":"TransPerfect Translations","company_id":null,"location":"Chicago, IL","positions":[{"description":"• Coordinated foreign language translation and interpretation for Fortune 500 corporations and law firms in the Midwest.• Chicago Office consistently among the top 5 producing sales locations company wide in terms of volume and sales dollars. • Performed competitive market and business opportunity analysis to determine plans and strategies for sales growth.• Wrote sales contracts and established pricing schedules for potential and existing clients.• Assisted in developing and implementing market strategies and assumed budget responsibilities for marketing functions.• Provided direction and leadership to production department regarding project specifications and guidelines.","duration":"May 1998 May 1999 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 1999","start_date":"May 1998","subtitle":"TransPerfect Translations","title":"Assistant Account Executive"}],"url":""}]', '["Kevin A. W. “Mark is an exceptional entrepreneur, business sales developer and leader. His ability to take a business from a start up to a profitable market leader has served him well throughout his professional life. Mark is a willing and trustworthy partner who will build value in any organization. I would recommend Mark for partnership, employment, or consulting and know he will always build successful organizations where ever he is.”","Lori Hohenstein “I worked with Mark for many years and was responsible for monitoring customer satisfaction surveys for the store he owned. Customer remarks were 100% positive. He purchased his store from an owner who had failed miserably, and within one year Mark turned his business into a highly profitable location.”"]']### Assistant: The agent's job is to work as a Senior Business Analyst/Product Owner at Western Union Business Solutions. Today, the user is reaching out to the agent because they need assistance in improving operating efficiencies and sales performance for their ice cream business.
### Human: Agent: ['Maria Delgadillo', 'Specialties: Translator/Interpeter (English/Spanish)', 'Recruiter at MILVETS Systems Technology, Inc.', 'MILVETS Systems Technology, Inc.', '[{"company":"MILVETS Systems Technology, Inc.","company_id":"milvets-systems-technology-inc.","industry":"Information Technology and Services","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2017 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Oct 2017","subtitle":"MILVETS Systems Technology, Inc.","title":"Recruiter"}],"url":"https://www.linkedin.com/company/milvets-systems-technology-inc."},{"company":"MILVETS Systems Technology, Inc.","company_id":"milvets-systems-technology-inc.","location":"","positions":[{"description":"Office liasion between local team of seventy and out-of-state corporate office. Highly skilled in multi-tasking and prioritizing to meet personnel needs and project demands. Excellent written and oral communication. Computer applications experience include Microsoft Word/Excel/Access/Outlook/Power Point. Excellent English/Spanish Interpreting and translation skills.Holds secret clearance through department of defense for MILVETS Systems Technology, Inc., a government contractor providing assistive technology support to military and government entities.Interact with Contract Managers by phone and face to face. Discuss concerns from the employee and customer. Address matters through written and verbal communication. Take customer requirements, analyze them, and write job descriptions which are then posted for public viewing. •Source and identify qualified candidates•Manage employee database using Access/Excel, • Process monthly expense reports• Fingerprinting","duration":"Apr 2001 Jan 2016 14 years 10 months","duration_short":"14 years 10 months","end_date":"Jan 2016","start_date":"Apr 2001","subtitle":"MILVETS Systems Technology, Inc.","title":"Office Manager"}],"url":"https://www.linkedin.com/company/milvets-systems-technology-inc."}]', '["“Maria is a great person to work with. She is an absolute professional in all aspects of the personnel business - fast, efficient, timely and more. She has not hesitated to go out of her way to ensure that workers have the resouces they need to do their job, and I can always depend upon her to handle anything that comes up. Her friendly manner and resoucefulness makes working with her a pleasure. Although our offices are several hundred miles apart I feel like she\'s always close at hand watching out for me.”","“Maria is a detail oriented professional office manager who paid specific attention to me insuring I was doing fine and was being taken care of with the company I was with. She checked on me regularly throughout my assignment to make sure I was happy with the work. Maria has called me several times since my last contract with them referring me to several high level positions. Maria goes above and beyond the call of duty to help her clients.”"]'] User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']### Assistant: The agent's job is to recruit qualified candidates for a government contractor providing assistive technology support, and today the user is reaching out to the agent because they need assistance with grant and program compliance in their current position.
### Human: Agent: ['Heath Reinhard', 'Versatile writer and editor proficient at translating technical, historical, and scientific subject matter into various kinds of content; from articles, blogs and social media campaigns to technical documentation, marketing copy and reference materials. Adept at working with SMEs to explain their work in clear and concise English. I have written for audiences ranging from kindergarteners to teams of professional developers and engineers. I have a passion for brevity and an obsession with eliminating superfluous commas wherever I find them.', 'Technical Writer at Meta', 'Meta', '[{"company":"Meta","company_id":"meta","industry":"Internet","location":"","positions":[{"description":"","duration":"Nov 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Meta","title":"Documentation Engineer/Technical Writer"}],"url":"https://www.linkedin.com/company/meta"},{"company":"Living Computers: Museum + Labs","company_id":"livingcomputers","location":"Greater Seattle Area","positions":[{"description":"As a Museum Guide at Seattle\'s top-rated museum, I was responsible for translating the exhibits and collection of the museum into digestible content for our guests--both in-person content in the form of tours, demonstrations, talks, and lectures, as well as online content such as blog articles, videos, and social media campaigns. As a Museum Guide at Seattle\'s top-rated museum, I was responsible for translating the exhibits and collection of the museum into digestible content for our guests--both in-person content in the form of tours, demonstrations, talks, and lectures, as well as online content such as blog articles, videos, and social media campaigns.","duration":"Apr 2017 Jul 2020 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2020","start_date":"Apr 2017","subtitle":"Living Computers: Museum + Labs","title":"Museum Guide"}],"url":"https://www.linkedin.com/company/livingcomputers"},{"company":"Freelance Writing and Editorial Services","company_id":"freelance-writing-and-editorial-services","location":"Seattle, WA","positions":[{"description":"Versatile freelance writer and editor able to write and research on nearly any topic. In the past I have written short-form and long-form articles on subjects including but not limited to: health and fitness, science and medicine, sports and history. I specialize in translating complicated research into comprehensible and digestible articles and finding compelling ways to present what might otherwise be dense and dry topics. I pay particular attention to matching the tone and style of my client publications.","duration":"2010 Apr 2017 7 years","duration_short":"7 years","end_date":"Apr 2017","start_date":"2010","subtitle":"Freelance Writing and Editorial Services","title":"Freelance Writer/Editor"}],"url":"https://www.linkedin.com/company/freelance-writing-and-editorial-services"},{"company":"Geek Serv Technology Solutions","company_id":null,"location":"Seattle, WA","positions":[{"description":"Geek Serv is a computer repair and IT services company I founded in Seattle in 2008. We specialize in on-site IT repair, service and support for residential clients and small businesses. As owner/operator/founder my responsibilities include hiring and managing employees, accounting and bookkeeping, inventory maintenance, customer service, negotiating advertising contracts and creating ad content, project management (projects ranged from web design to development of internal tools and applications), and servicing and troubleshooting all kinds of technology products from phones and tablets to laptops, desktops, servers, and entire office networks.","duration":"May 2008 Apr 2017 9 years","duration_short":"9 years","end_date":"Apr 2017","start_date":"May 2008","subtitle":"Geek Serv Technology Solutions","title":"Owner/Operator/Founder"}],"url":""}]', '["Paisley Gray “Having worked with Heath for over 10 years, I can say with confidence that he is one of the kindest and most intelligent people I know. He brings his ice cold wit to all situations and his level headed diplomacy will never go unnoticed. He is the realest of real and the geekiest of geeks. A welcome contributor to any project. ”","Shane Evans “It was a pleasure working with Heath at Living Computers: Museum + Labs. An extremely dedicated creative writer with drive, passion and experience as a writer and editor, Heath always brought new ideas and fresh perspective to the table. Going the extra mile to create valuable and informative content to the museum\'s audience, Heath made my life as the Marketing Lead very easy. His attention to detail and desire to improve our content, while overseeing an editorial team were really impressive parts of working with Heath. ”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to translate technical information into various kinds of content, and today, the agent is reaching out to the user because they need assistance in creating clear and concise documentation for a new healthcare product.
### Human: Agent: ['Daniel Macias', 'Product Manager with 8+ years of experience in the marketing and information technology industry. Detail oriented and customer focus aimed to provide sophisticated solutions in an easy-to-use interface. Subject matter expert with a unique blend of business, analytical, and technical savvy; a big-picture vision, and the drive to make that vision a reality.', 'Product Manager at InfoTrack US', 'InfoTrack US', '[{"company":"InfoTrack US","company_id":"infotrack_us","industry":"Legal Services","location":"Houston,","positions":[{"description":"","duration":"Sep 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Sep 2021","subtitle":"InfoTrack US","title":"Product Manager"}],"url":"https://www.linkedin.com/company/infotrack_us"},{"company":"Mittera Group","company_id":"mittera","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Nov 2020 Sep 2021 11 months","duration_short":"11 months","end_date":"Sep 2021","start_date":"Nov 2020","subtitle":"Mittera Group","title":"Technology Analyst and Project Manager"}],"url":"https://www.linkedin.com/company/mittera"},{"company":"Pageflex","company_id":"pageflex","location":null,"positions":[{"description":"Guide a team that is charged with product contribution. This extends from increasing the profitability of existing products to developing new products for the company. Build products from existing ideas, and help to develop new ideas based on my industry experience and contact with customers and prospects. I possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality.Responsibilities:• Work with project managers and technical leads to determine scope and priorities for product development cycles• Work with development teams to ensure that they understand the vision for the product and are designing great features for our partners• Develop appropriately detailed specifications for product features they are clearly understood by the development teams• Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency• Act as an ambassador for the product internally and externally, and as the primary technical contact for queries related to the product• Work with key stakeholders across the company to ensure successful product releases• Strengthen company product line by conducting client (customer interviews) and prospect analysis and offering well informed information to formulate the product roadmap• Conduct business analysis to improve product lifecycles, rollout upgrades, and identify and establish industry trends• Drive PRDs, product planning and design of new features and enhancements as well as timelines• Analyze proposed product requirements; prepare return-on-investment analyses; establish time schedules with engineering and client services.• Understand the competitive landscape.• Determine customers\' needs by iterating with customers on product requirements and manage customer expectations.","duration":"Aug 2016 Nov 2020 4 years 4 months","duration_short":"4 years 4 months","end_date":"Nov 2020","start_date":"Aug 2016","subtitle":"Pageflex","title":"Product Manager"},{"description":"• Increased client’s profitability by implementing & developing successful products• Proven track record in leading SDLC / PDLC in a SaaS industry• Successfully lead onshore and offshore divisions teams to follow best practices• Restructured product development workflow to expedite process & delivery• Accountable system matter expert (SME) for product and business relations• Identified and establish product trends• Product manager for newly introduced content management system","duration":"Apr 2015 Aug 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2016","start_date":"Apr 2015","subtitle":"Pageflex","title":"Senior Project Manager"},{"description":"• Product lead with high-level turnaround for top revenue client• Effectively managed multiple projects in their implementation or ongoing support life cycles• Easily handled and resolved high quantity request, tight timelines, and contingencies• Developed successful long-term customer relations• Use critical and creative thinking to evaluate business needs to provide optimal results• Designed enterprise product development documentation that is now company standard","duration":"Sep 2012 Apr 2015 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2015","start_date":"Sep 2012","subtitle":"Pageflex","title":"Project Manager"}],"url":"https://www.linkedin.com/company/pageflex"},{"company":"EKT Interactive","company_id":"ekt-interactive","location":"","positions":[{"description":"• Developed successful training videos for Shell Gulf of Mexico Operations• Client consultant on best training modules to retain information and viewer’s attention• Efficient video editor with high turnaround and short deadlines• Adaptive to new information with ability to understand the success criteria • Developed successful training videos for Shell Gulf of Mexico Operations• Client consultant on best training modules to retain information and viewer’s attention• Efficient video editor with high turnaround and short deadlines• Adaptive to new information with ability to understand the success criteria","duration":"Mar 2011 Sep 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2012","start_date":"Mar 2011","subtitle":"EKT Interactive","title":"Video Producer"}],"url":"https://www.linkedin.com/company/ekt-interactive"}]', '["Rasa Gierstikas, Certified Scrum Master “Daniel is a great team player and fast learner. As a product manager, he\'s very attentive to details and always looks for ways for the entire team to succeed and meet their goals. He is highly adaptable and a welcome addition to any team.”","Jennifer Marsh “Daniel and I work on the same product team and he is a wonderful colleague. He is very knowledgeable about product management and passionate about user design. I often speak with him to level-set my own understanding or to just to brainstorm ideas. He is also always willing to get his hands dirty and do what needs to be done to hit the goal.”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to provide sophisticated solutions in an easy-to-use interface as a Product Manager. Today, the agent is reaching out to the user because they need to discuss a potential marketing collaboration opportunity.
### Human: Agent: ['Zoran Lovric', 'Experienced Mechanical Engineering Technician with a demonstrated history of working in the Manufacturing and Graphic Design industry. Skilled in Solid Works, AutoCAD, Vue6 (3D animation), Illustrator, Photoshop, InDesign, Computer Numerical Control (CNC), Logo, Catalog and Brochure Design, and Microsoft Office. Solid Works Certified (Fisher Unitech), and Associate Degree in Graphic Arts (Oakton Community College).', 'Engineering Technician at World Wide Fittings, Inc.', 'World Wide Fittings, Inc.', '[{"company":"World Wide Fittings, Inc.","company_id":"worldwidefittings","industry":"Automation Machinery Manufacturing","location":null,"positions":[{"description":"\uf0a7 Designed 3D models and Blue Prints (SolidWorks),\uf0a7 Designed prototypes and reversed engineered fittings,\uf0a7 Issued MRI and PPA for the in house manufacturing,\uf0a7 Rendered JPEG images and collected dimensional data for web site and catalog.","duration":"2009 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2009","subtitle":"World Wide Fittings, Inc.","title":"Engineering Technician"},{"description":"\uf0a7 Quality Control Team Leader,\uf0a7 Approved fittings coming from China,\uf0a7 Received product in AS400,\uf0a7 Created work tickets for rework and sorting,\uf0a7 Spent time in China training Quality Control Inspectors.","duration":"2002 2009 7 years","duration_short":"7 years","end_date":"2009","start_date":"2002","subtitle":"World Wide Fittings, Inc.","title":"Quality Control Inspector"}],"url":"https://www.linkedin.com/company/worldwidefittings"},{"company":"Swiss Precision Mach. Inc.","company_id":null,"location":"Niles, IL.","positions":[{"description":"\uf0a7 Operated and programmed CNC Milling machine,\uf0a7 Completed Set-Ups,\uf0a7 Checked finished product while operated the machine. \uf0a7 Operated and programmed CNC Milling machine,\uf0a7 Completed Set-Ups,\uf0a7 Checked finished product while operated the machine.","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"Swiss Precision Mach. Inc.","title":"CNC Operator"}],"url":""},{"company":"Schultes Precision Mach. Inc.","company_id":null,"location":"Vernon Hills, IL.","positions":[{"description":"\uf0a7 Operated and programmed CNC Milling machine,\uf0a7 Completed Set-Ups,\uf0a7 Checked finished product while operated the machine. \uf0a7 Operated and programmed CNC Milling machine,\uf0a7 Completed Set-Ups,\uf0a7 Checked finished product while operated the machine.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"Schultes Precision Mach. Inc.","title":"CNC Operator"}],"url":""},{"company":"Tishma Machinery Inc.","company_id":null,"location":"Elk Grove Village, IL","positions":[{"description":"\uf0a7 Operated and programmed CNC Milling machine,\uf0a7 Completed Set-Ups,\uf0a7 Checked finished product while operated the machine. \uf0a7 Operated and programmed CNC Milling machine,\uf0a7 Completed Set-Ups,\uf0a7 Checked finished product while operated the machine.","duration":"1995 1996 1 year","duration_short":"1 year","end_date":"1996","start_date":"1995","subtitle":"Tishma Machinery Inc.","title":"NC Operator"}],"url":""}]', '["Nada Kuzmanovic “Zoran\'s specialty is taking projects from concept to the finished product. Whether it is a brochure, catalog, campaign, logo or corporate identity, he works closely with you to deliver a final product that conveys your message and mission. He truly is a designer with attention to detail, and very understanding of your needs. He is organized, easy to communicate with, responsive and creative; easy to recommend to.”","Bill Kleyman “I had the great pleasure to work with Zoran for several years while at World Wide Fittings. As a talented and bright engineer, Zoran\'s fresh ideas helped guide the engineering process along at our organization. He often helped various departments, looked out for other engineers, and brought a positive attitude to the work environment. Zoran\'s attention to detail and skill as a design engineer speak volumes. On top of that, his ability to effectively communicate his thoughts and recommendations to both peers and management was extremely valued. I would highly recommend Zoran for any position which he chooses to pursue!”"]'] User: ['Joseph Ciras', 'I am an experienced Mechanical engineer in Power Plant troubleshooting, Research & Development, heavy metal manufacturing and education. Most of my career has been devoted to Project Management, Mechanical and Structural engineering, troubleshooting issues with gas turbine auxiliary equipment and with the fabrication of exhaust stacks. My philosophy is to provide the best engineering assistance possible to whatever tasks that are assigned.Specialties: Project Management, site inspections, six sigma lean manufacturing, axiomatic design, metal fabrication, Critical Uncertainties and Probabilities, Reliability.', 'Project Engineer at Ranor, Inc.', 'Ranor, Inc.', '[{"company":"Ranor, Inc.","company_id":"ranor-inc.","industry":"Machinery","location":"Westminster, MA","positions":[{"description":"","duration":"Jan 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Ranor, Inc.","title":"Project Engineer"}],"url":"https://www.linkedin.com/company/ranor-inc."},{"company":"Joseph R Ciras Project Assistance Services","company_id":null,"location":"","positions":[{"description":"• Advising companies by troubleshooting and assisting with the design and fabrication of auxiliary equipment for the Power Industry.• Conduct infrared surveys of auxiliary equipment at Power Plants.• Perform Failure Mode and Effects Analysis (FMEA) for risk determination.• Use Six Sigma and Axiomatic Design principles to solve issues.• Write and review engineering and design specifications.","duration":"Sep 2006 - Present 14 years 11 months","duration_short":"14 years 11 months","end_date":"Present","start_date":"Sep 2006","subtitle":"Joseph R Ciras Project Assistance Services","title":"Owner"}],"url":""},{"company":"Rodney Hunt Company","company_id":"rodney-hunt-company","location":"Orange, MA","positions":[{"description":"","duration":"Jan 2014 Dec 2014 1 year","duration_short":"1 year","end_date":"Dec 2014","start_date":"Jan 2014","subtitle":"Rodney Hunt Company","title":"Sr. Design Engineer − Cast/Heavy Fabrication"}],"url":"https://www.linkedin.com/company/rodney-hunt-company"},{"company":"Ranor, Inc.","company_id":"ranor-inc.","location":"","positions":[{"description":"• Create job routers calling out the manufacturing and quality processes and sequences for parts used in the medical, commercial, nuclear and defense industries.• OSHA and EPA liaison for the company on regulatory and compliance issues.• Program manager for large scale and complex projects in the commercial and medical fields.• Verify mechanical and structural designs by hand calculations and using Solidworks Simulation Finite Element Analysis software.• Use math modeling software such as Maple, Matlab and Mathcad to verify hand calculations.","duration":"Jun 2005 Oct 2013 8 years 5 months","duration_short":"8 years 5 months","end_date":"Oct 2013","start_date":"Jun 2005","subtitle":"Ranor, Inc.","title":"Project Engineer"}],"url":"https://www.linkedin.com/company/ranor-inc."},{"company":"Mount Wachusett Community College","company_id":"mountwachusett","location":"","positions":[{"description":"• Currently Inactive Adjunct Faculty member. • Part-time position in the Continuing Education Department of a Massachusetts Community College.• Responsibilities included creating curriculum to match the information stated in the college catalog, student retention; and allowing the students to evolve by challenging them to brainstorm, troubleshoot and research problem solutions.• Worked on development of new curriculum for Computer Aided Design program.• Taught Engineering Drawing and Design on the board and using AutoCAD.","duration":"Sep 1997 Dec 2006 9 years 4 months","duration_short":"9 years 4 months","end_date":"Dec 2006","start_date":"Sep 1997","subtitle":"Mount Wachusett Community College","title":"Adjunct Faculty"}],"url":"https://www.linkedin.com/company/mountwachusett"},{"company":"KE-Burgmann USA","company_id":null,"location":"","positions":[{"description":"• Managed the installation and design for high-tech fabric expansion joints for use on gas turbines.• Respond to emergency outages at power plants, determined a solution to the issues, and assisted in getting the plant up and running in a timely manner.• Managed IT system for KE Burgmann USA.","duration":"Apr 2004 Jun 2005 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2005","start_date":"Apr 2004","subtitle":"KE-Burgmann USA","title":"Project Manager – High Tech Expansion Joints"}],"url":""},{"company":"C&W Fabricators","company_id":null,"location":"","positions":[{"description":"• Managed the design, fabrication, and installation of exhaust diffusers and stacks for large scale gas turbines.• Solved an issue with high tech fabric expansion joints failures extending their life cycle to beyond the warrantee period.• Former engineering liaison between auxiliary equipment and turbine manufactures.• Perform heat transfer calculations, flow analysis and Finite Element Analysis using ANSYS and Algor software packages.• Performed structural assessments on auxiliary equipment at Gas Turbine Power Plants.• Read project contracts and project Terms and Conditions.• Trained in and use Geometric Dimensioning and Tolerances.","duration":"1997 2004 7 years","duration_short":"7 years","end_date":"2004","start_date":"1997","subtitle":"C&W Fabricators","title":"Team Leader"}],"url":""}]', '["“Joseph is a honest, hard working project engineer. He pays close attention to specifics of project requirements and internal procedures and that milestones are met and that component(s) are shipped on time and to customer and or company requirements. Joseph also is proactive in identifying project risks that may make the schedule slip and addresses them accordingly. David R Babeau...”","“Joe Ciras is an engineer with strong analytical skills and an eye for detail. He works well with our team members and has demonstrated exceptional dedication in all he does for us. Joe is always prompt in meeting even our most demanding deadlines and his work is simply first rate. I give Joe my highest recommendation.”"]']### Assistant: The agent's job is to provide design and engineering assistance, while the user is reaching out to the agent because they need help troubleshooting and designing auxiliary equipment for power plants.
### Human: Agent: ['Jose Sanchez', "Studied Full Stack Software and Web Development at CodeUp of San Antonio. Located at the Vogue Building in Downtown San Antonio, CodeUp is an intensive, hands on approach preparing individuals to enter a diverse, challenging and lucrative field in the IT industry. During the program, we are taught the L.A.M.P. Stack (Linux, Apache, MySQL and PHP) and begin to develop the skills, thought processes and experience to build applications for software and web based infrastructures. My hope is that I will find employment with a team of developers where I will continue building upon the skills I've learned at CodeUp while adding new languages to build applications, software and web aiding in the growth of entrepreneurs, small/medium businesses, and corporations alike.", 'Director of Operations | Skip Force', 'Skip Force', '[{"company":"Skip Force","company_id":"skip-force","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Feb 2021","subtitle":"Skip Force","title":"Director of Operations"},{"description":"","duration":"Oct 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Skip Force","title":"Marketing Director"},{"description":"","duration":"Sep 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Skip Force","title":"Social Media Marketing Manager"}],"url":"https://www.linkedin.com/company/skip-force"},{"company":"Earth Class Mail","company_id":"earth-class-mail","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Dec 2019 Sep 2020 10 months","duration_short":"10 months","end_date":"Sep 2020","start_date":"Dec 2019","subtitle":"Earth Class Mail","title":"Sr. Marketing Specialist"}],"url":"https://www.linkedin.com/company/earth-class-mail"},{"company":"Digiboost","company_id":"digiboostllc","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"May 2019 Dec 2019 8 months","duration_short":"8 months","end_date":"Dec 2019","start_date":"May 2019","subtitle":"Digiboost","title":"Wordpress Developer/Digital Marketing Specialist"}],"url":"https://www.linkedin.com/company/digiboostllc"},{"company":"San Antonio Clubhouse, Inc.","company_id":"san-antonio-clubhouse-inc-","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Jan 2017 May 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2019","start_date":"Jan 2017","subtitle":"San Antonio Clubhouse, Inc.","title":"Wordpress Developer"}],"url":"https://www.linkedin.com/company/san-antonio-clubhouse-inc-"},{"company":"Leonard Contracting Inc","company_id":null,"location":"San Antonio, Texas Area","positions":[{"description":"- Follow blueprints and building plans to meet the needs of clients- Install structures and fixtures, such as windows and molding- Measure, cut, or shape wood, plastic, fiberglass, drywall, and other materials- Construct building frameworks, including wall studs, floor joists, and doorframes- Help put up, level, and install building framework with the aid of large pulleys and cranes- Inspect and replace damaged framework or other structures and fixtures- Instruct and direct laborers and other construction trade helpers","duration":"Jun 2015 Jul 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2016","start_date":"Jun 2015","subtitle":"Leonard Contracting Inc","title":"Carpenter"}],"url":""},{"company":"IWORKS PERSONNEL LLC","company_id":null,"location":"San Antonio, Texas Area","positions":[{"description":"- Grow the branch through sales, recruitment and efficiency.- Plan and direct branch activities to successfully meet goals and objectives- Create & Manage productive sales pipeline- Manage a team of 4-10 employees.- Build business relationships with prospective and active customers- Meet with Customers and Leads, Perform Job Site Safety Evaluations- Network with local business leaders and decision makers- Meet or exceed scheduled sales goals- Lead daily branch operations: recruiting, placement, payout.- Perform daily morning dispatch- Actively recruit full time placements- Respond effectively to customer issues","duration":"Jun 2014 May 2015 1 year","duration_short":"1 year","end_date":"May 2015","start_date":"Jun 2014","subtitle":"IWORKS PERSONNEL LLC","title":"Branch Manager"}],"url":""},{"company":"Planet Fitness","company_id":"planet-fitness","location":null,"positions":[{"description":"- Recruit, lead, manage, train and develop Assistant Manager, Front Desk employees, and Fitness Instructors per Standard Operating Procedures(SOP\'s)- Maintain adequate staffing levels throughout the business- Ensure all performance issues, and customer issues are addressed in an appropriate and timely manner- Effectively communicate news and initiatives with the team - Responsible for personal and professional development of employees.- Deliver performance appraisals annually.- Actively promote the Planet Fitness brand in local communities.","duration":"Jan 2013 Jun 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2014","start_date":"Jan 2013","subtitle":"Planet Fitness","title":"General Manager"},{"description":"- Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.- Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines- Assist with Staff Management and provide backup support to Club Manager as needed.- Involved in all front desk related activities including:- Check members into the system.- New member sign-up.- Take prospective members on tours.- Assist in ordering of supplies using specific budget based on club requirements.- Assist in tracking statistics and reports (weekly, monthly, and annually).","duration":"Feb 2012 Jan 2013 1 year","duration_short":"1 year","end_date":"Jan 2013","start_date":"Feb 2012","subtitle":"Planet Fitness","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/planet-fitness"},{"company":"Whataburger","company_id":null,"location":"San Antonio, Tx","positions":[{"description":"-Promote and protect the Whataburger brand-Provide great hospitality by engaging customers and obtaining feedback-Offer a casual dining experience by providing a hot freshly prepared, quality product in a comfortable, clean and friendly restaurant-Lead teams to increase quality, morale, sales, and speed of service -Maintain back office (open/close), safe management, cash audits and administrative duties-Manage payroll, scheduling, reports, email, inventory, and maintain invoices and records","duration":"Mar 2011 Feb 2012 1 year","duration_short":"1 year","end_date":"Feb 2012","start_date":"Mar 2011","subtitle":"Whataburger","title":"Manager Level III"}],"url":""},{"company":"Crusader Staffing Associates","company_id":"crusader-staffing-associates","location":"San Antonio, Tx","positions":[{"description":"-Maintain the office (open/close)-Lead teams to increase morale, sales, sense of urgency and productivity-Administer human resource policies and procedures-Audit & verify documents for needed information and accuracy and correctness -Closely monitor reports to prevent possible loss, theft and identify potential gains-Answer all incoming communications-Maintain sales database-Plan travel accommodations-Maintain accurate stock of supplies/materials-Fluent in all Microsoft applications, especially MS Word, Excel, Outlook and Access.","duration":"Sep 2006 Feb 2011 4 years 6 months","duration_short":"4 years 6 months","end_date":"Feb 2011","start_date":"Sep 2006","subtitle":"Crusader Staffing Associates","title":"Start-up/Transition Manager"}],"url":"https://www.linkedin.com/company/crusader-staffing-associates"},{"company":"HEB","company_id":"heb","location":"San Antonio, tx","positions":[{"description":"-Maintain Central Checkout-Ideology of patience and service to others-Fostered a sense of teamwork focusing on common goals-Educating partners about principles for excellent process execution-Manage customer traffic-Manage the performance of the central checkout team-Communicate weekly schedules-Initiate Shrink Program for SA #27-Experienced interpersonal skills, office etiquette and phone manners-Fluent in all Microsoft applications, company intranet/internet, CICS I/II and Biometric systems","duration":"Jun 1996 Oct 2005 9 years 5 months","duration_short":"9 years 5 months","end_date":"Oct 2005","start_date":"Jun 1996","subtitle":"HEB","title":"Central Checkout Manager"}],"url":"https://www.linkedin.com/company/heb"}]', '["Mittsy Kessler “Jose is a fresh of breath air, as he is very motivated and eager to work in a team. Jose has a positive energy that can not be beat! He would often be heard cheering everyone on in the classroom, and never allowing anyone to accept defeat. ”","Nicolas Alvarez Mondragon “Jose is a real team player, he will be of big help to a team in many different aspects due to his experience and people skills. As a full stack developer, he will be able to achieve great things, and whatever company hires him in the future will easily see him as an valuable employee. ”"]'] User: ['Nicholas Tannin, CISSP', 'Experienced Information Security Engineer with a demonstrated history of working in the Identity and Access management space. Skilled in Oracle SQL, Powershell, VB.NET, Python, linux administration. access management design, virtualization and RBAC/ABAC. I have a passion for Information Security and I will make myself an asset to any team.', 'Senior Security Engineer at BlackSky', 'BlackSky', '[{"company":"BlackSky","company_id":"blackskyinc","industry":"IT Services and IT Consulting","location":"United States","positions":[{"description":"","duration":"Sep 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Sep 2021","subtitle":"BlackSky","title":"Senior Security Engineer"}],"url":"https://www.linkedin.com/company/blackskyinc"},{"company":"MedBridge","company_id":"medbridge-education","location":"","positions":[{"description":"","duration":"Feb 2020 Sep 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2021","start_date":"Feb 2020","subtitle":"MedBridge","title":"Senior Security Engineer"}],"url":"https://www.linkedin.com/company/medbridge-education"},{"company":"Wizards of the Coast","company_id":"wizards-of-the-coast","location":"Greater Seattle Area","positions":[{"description":"","duration":"Jun 2019 Dec 2019 7 months","duration_short":"7 months","end_date":"Dec 2019","start_date":"Jun 2019","subtitle":"Wizards of the Coast","title":"Systems IAM Engineer"}],"url":"https://www.linkedin.com/company/wizards-of-the-coast"},{"company":"Aetna","company_id":"aetna","location":"Phoenix, Arizona Area","positions":[{"description":"As a member of Aetna IAM Solution Build team, the Information Security Engineer designs, implements, deploys and manages Identity & Access Management (IAM) technology in order to control risk in accordance with established corporate security policy.Fundamental Components:* Design, implement and deploy access re-certification product - CA Identity Governance (former CA GovernanceMinder). * Responsible for the creation of solution design, implementation and release documents; * Implement and troubleshoot access review related problems. * Maintain and improve the access review product and processes. * Automate manual work flows and reports with scripting. * Improve processes related to access reviews.","duration":"Mar 2017 Jun 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2019","start_date":"Mar 2017","subtitle":"Aetna","title":"Sr. Information Security Engineer"}],"url":"https://www.linkedin.com/company/aetna"},{"company":"Magellan Health Services","company_id":"magellan-health","location":"","positions":[{"description":"This position is responsible for data validation studies and for responding to technical inquiries received from the Medicaid Managed Care Organzation’s (MCO’s) contracted with a state program. This position is responsible for coordinating the receipt and adjudication of the pharmacy data that is required to be sent from the MCO’s to the State’s PBM, Magellan Medicaid Administration. The position requires responses to technical and claims inquiries from the MCO’s. The position includes the review of Pharmacy encounter records that were not accepted at either at the FTP gateway or POS system. This will require research in the pharmacy adjudication system and research in the applicable FTP files and servers. This research will determine where the file is failing in certain circumstances and also define the error codes associated with potential claim issues. This position will also be involved in working with the MCO relative to testing new files.","duration":"Aug 2008 Feb 2017 8 years 7 months","duration_short":"8 years 7 months","end_date":"Feb 2017","start_date":"Aug 2008","subtitle":"Magellan Health Services","title":"Claims Technical Analyst"}],"url":"https://www.linkedin.com/company/magellan-health"},{"company":"RxAmerica","company_id":"rxamerica","location":"","positions":[{"description":"","duration":"Jan 2008 Aug 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2010","start_date":"Jan 2008","subtitle":"RxAmerica","title":"Pharmacy Technician"}],"url":"https://www.linkedin.com/company/rxamerica"}]', '["Robert Crandall “I was the team lead for Nick at Wizards of the Coast. Nick brought two professional traits to the organization that are incredibly valuable – the ability to break complicated topics down to manageable pieces, and the ability to explain those topics in ways that are easy to comprehend. I saw Nick apply these traits to security and IAM. On IAM, there was a longstanding issue that’s existed for over 5 years. Within a few months, Nick engineered an enterprise solution to remediate the issue, and laid the groundwork for continuing to improve maturity in IAM. He made IAM accessible in a “of course we should do that” way. I also assigned work to Nick outside of his comfort zone to see him grow as an engineer. I saw his ability to learn, research, adapt and implement. For these reasons, I highly recommend Nick for roles that focus on conceptualization, analytical, and logic skills. ”","Eric LaPlatney “The brief time I\'ve had to work with Nick has been both a pleasure and a humbling experience. In matters of security planning and design Nick brings a calm and confident approach that leaves you with a very rare feeling- that in a world of data breaches and constant malicious attacks, it may actually be possible to sleep at night knowing that your work is Safe. Identity and Access management is confusing to experts and a multiple-man effort to adequately design and maintain- Nick\'s methodical approach is complex and extremely thorough, and it seems to come naturally. I\'ve worked with a Lot of IAM folks, and I can tell you this is a very rare set of qualities. If you ever have a chance to bring Nick onto your team, I recommend you jump at it. He\'s a strong technical contributor, a natural leader and a kind, stabilizing fit to any team.”"]']### Assistant: The agent's job is to develop software and web applications, while the user is reaching out to the agent because they need assistance with implementing identity and access management solutions for their projects.
### Human: Agent: ['Charlie Brown', 'Real Estate Brokerage, Specializing single and multifamily residences in Los Angeles, Ca.Recently launched financial planning services with emphasis on retirement, annuities and survivor benefits.', 'Associate Broker at Bedrock Real Estate Group', 'Bedrock Real Estate Group', '[{"company":"Bedrock Real Estate Group","company_id":null,"location":"Los Angeles, Ca","positions":[{"description":"we strive for the complete client and customer representation, the perfection of satisfactory delivery of service. May we be of service to you? we strive for the complete client and customer representation, the perfection of satisfactory delivery of service. May we be of service to you?","duration":"Mar 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Bedrock Real Estate Group","title":"Associate Broker"}],"url":""},{"company":"Chas Brown Affiliates","company_id":null,"location":"","positions":[{"description":"I serve as financial adviser to people seeking wealth building through acquisition of real property .Acquisitions include single family residential, multiple family, commercial, business opportunity and property management. I serve as financial adviser to people seeking wealth building through acquisition of real property .Acquisitions include single family residential, multiple family, commercial, business opportunity and property management.","duration":"Mar 1988 Mar 2020 32 years 1 month","duration_short":"32 years 1 month","end_date":"Mar 2020","start_date":"Mar 1988","subtitle":"Chas Brown Affiliates","title":"Broker"}],"url":""},{"company":"Chas Brown Affiliates/BMW Financial Network","company_id":null,"location":"Los Angeles, California","positions":[{"description":"Provide wealth building opportunities for clients interested in investing in real estate, retirement income, endowments and annuities. Medical Tourism. Provide wealth building opportunities for clients interested in investing in real estate, retirement income, endowments and annuities. Medical Tourism.","duration":"May 1986 Mar 2020 33 years 11 months","duration_short":"33 years 11 months","end_date":"Mar 2020","start_date":"May 1986","subtitle":"Chas Brown Affiliates/BMW Financial Network","title":"Broker, Financial Consulant"}],"url":""},{"company":"West Los Angeles College","company_id":null,"location":"","positions":[{"description":"Instructed real estate principles, property management, escrow, legal aspects of real estate, finance. Instructed real estate principles, property management, escrow, legal aspects of real estate, finance.","duration":"Jan 1984 Jul 1987 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 1987","start_date":"Jan 1984","subtitle":"West Los Angeles College","title":"Instructor"}],"url":""},{"company":"Deloy Edwards Realtors","company_id":null,"location":"","positions":[{"description":"Listed single family residences to market to consumers. Listed single family residences to market to consumers.","duration":"Jan 1983 May 1985 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 1985","start_date":"Jan 1983","subtitle":"Deloy Edwards Realtors","title":"Broker Associate"}],"url":""}]', '["P Morgan “I have known Charlie for many years and highly regard him as a professional businessman.”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']### Assistant: The agent's job is to provide financial planning services and specialize in single and multifamily residences, while the user is reaching out to the agent because they need assistance in determining the return on investment for a real estate campaign.
### Human: Agent: ['DJ Dabenigno', 'Dabbs Lock offers 24-Hour Locksmithing to both Residential and Commercial customers 7 days a week, 364 days a year. No job is ever too small or too old. Specialties: Master Locksmith up-to-date with all Building Codes, ADA Codes, and School Security requirements.', 'Owner of Dabbs Lock', 'Dabbs Lock', '[{"company":"Dabbs Lock","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2005 - Present 16 years 8 months","duration_short":"16 years 8 months","end_date":"Present","start_date":"Jun 2005","subtitle":"Dabbs Lock","title":"Owner"}],"url":""},{"company":"Decathlon Sports","company_id":null,"location":"","positions":[{"description":"","duration":"May 2001 Oct 2003 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2003","start_date":"May 2001","subtitle":"Decathlon Sports","title":"Head Customer Service Rep"}],"url":""}]', '["Ronald Segal “It is unfair that you only get to choose 3 attributes for DJ. I would add, On Time, High Integrity, Creative, Dependable, Personable and Modest.”","Richard Palermo “I hired DJ twice already in the past 4 months. He is extremely professional and prompt. Any person should feel confident to hire DJ. I was blown away by his great results and his ability to communicate with me as a client. I would definitely use DJ again.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide locksmithing services, and today, the agent is reaching out to the user because they need assistance with a lock issue at their workplace.
### Human: Agent: ['James B.', 'Ability to communicate effectively with people, to define their connectivity or application requirements, and help them to achieve their goals. Enjoy working with other people as a group or team. Ability to learn new systems, and software quickly, and easily. Enjoy working with computers and software systems to achieve desired results in any and all applications. Reliable, competent, professional. • Offensive Security Certified • Cuckoo Sandbox and Remnux Malware analysis • Qualys, Acunetix, OWASP ZAP Web App Scanners • Crowdstrike Forensics • Experience using Metasploit, Nessus, Kali and other penetration\x0bulnerability testing tools • Palo Alto Layer 7 Firewall Monitoring • Barracuda, Proofpoint Spam Firewalls • Effectively recognize threats by performing relevant research and data analysis. • Knowledge of OWASP tools and methodologies • Snorby Incident management/investigation • Acunetix Web Vulnerability Scanner • VMware ESX 4/5.x Design and deployment • VMware View 5 Design and deployment • Windows Server • Active Directory implementation/Administration and Design • Citrix XenApp/XenDesktop product line • Exchange 2003, 2007, 2010, 2013 Administration/Implementation • Group Policy design and troubleshooting', 'Security Analyst - Web App Pentesting ************Remote Positions Only***********', 'Confidential', '[{"company":"Confidential","company_id":null,"location":"Phoenix, Arizona Area","positions":[{"description":"• Responsible for performing various Information Security Assessments, communicating to the line of business on the inherent risks, Incident Response, and providing meaningful hardening and mitigation strategies• Daily SIEM, Snorby, Tripwire, Alien Vault and Splunk Audits.• Barracuda and Proofpoint mail appliances.• Palo Alto Firewall configuration and monitoring.• External perimeter penetration testing.• Acunetix/OWASP-Zap web scanners• Cylance Server/EDR Products• Ability to identify potential areas of cybersecurity risk, determine the severity of the risk, and complete remediation efforts to mitigate risk.• Conduct networking devices, security controls, and web-based application penetration tests.• Participates in the research, analysis, design, testing, and implementation of medium to complex computer network security/protection technologies for company information and network systems/applications• Assists senior level engineers with vulnerability scans of networks to identify security vulnerabilities and conducts security risk assessments to ensure compliance with corporate information security policies and adherence to best practices.","duration":"Apr 2014 - Present 7 years 9 months","duration_short":"7 years 9 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Confidential","title":"Lead Pentester"}],"url":""},{"company":"University of Advancing Technology","company_id":"university-of-advancing-technology","location":"","positions":[{"description":"","duration":"Mar 2011 Apr 2014 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2014","start_date":"Mar 2011","subtitle":"University of Advancing Technology","title":"Technical Lead - Exchange Server - VDI - VMWare View"}],"url":"https://www.linkedin.com/company/university-of-advancing-technology"},{"company":"Consulting","company_id":null,"location":"","positions":[{"description":"","duration":"2013 2013 less than a year","duration_short":"less than a year","end_date":"2013","start_date":"2013","subtitle":"Consulting","title":"Consultant - Confidential - Security Analyst"}],"url":""},{"company":"i/o Data Centers","company_id":"io","location":"","positions":[{"description":"","duration":"Apr 2009 Feb 2011 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2011","start_date":"Apr 2009","subtitle":"i/o Data Centers","title":"Systems Engineer - Cloud"}],"url":"https://www.linkedin.com/company/io"},{"company":"Insight","company_id":"insight","location":"","positions":[{"description":"","duration":"May 2008 Apr 2009 1 year","duration_short":"1 year","end_date":"Apr 2009","start_date":"May 2008","subtitle":"Insight","title":"Senior Consultant - VMWare"}],"url":"https://www.linkedin.com/company/insight"},{"company":"Login Consultants","company_id":"login-consultants","location":"","positions":[{"description":"","duration":"Sep 2007 May 2008 9 months","duration_short":"9 months","end_date":"May 2008","start_date":"Sep 2007","subtitle":"Login Consultants","title":"Senior Consultant - Citrix"}],"url":"https://www.linkedin.com/company/login-consultants"},{"company":"Capgemini","company_id":"capgemini","location":"","positions":[{"description":"","duration":"Nov 2005 Sep 2007 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2007","start_date":"Nov 2005","subtitle":"Capgemini","title":"Senior Principle Consultant"}],"url":"https://www.linkedin.com/company/capgemini"},{"company":"OneNeck IT Services","company_id":"oneneck-it-solutions","location":"","positions":[{"description":"","duration":"Sep 2004 Nov 2005 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2005","start_date":"Sep 2004","subtitle":"OneNeck IT Services","title":"Network Administrator/Engineer II"}],"url":"https://www.linkedin.com/company/oneneck-it-solutions"},{"company":"Kinetics Systems Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1999 Jul 2004 5 years 2 months","duration_short":"5 years 2 months","end_date":"Jul 2004","start_date":"Jun 1999","subtitle":"Kinetics Systems Inc","title":"Network Administrator"}],"url":""}]', '["LinkedIn User “I had the pleasure to meet and work with Jim while in various projects at Kanbay/Capgemini back in 2005. Jim is an expert at what he does and one of the best Wintel/Networking experts I have ever known. I would highly recommend Jim for any organization seeking a highly knowledgeable team player, technical guru, and all around great guy.”","Anita Carr “His enthusiasm for server virtualization is hard to resist. He puts order in your server line-up while keeping up with technologies. On top of that he\'s easy to work with which is not something that can be said about all geeks. I highly recommend James Biddle\'s work to any company.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to communicate effectively with people, define their connectivity or application requirements, and help them to achieve their goals, and today, the agent is reaching out to the user because they need assistance in coordinating high-profile events and managing client relationships.
### Human: Agent: ['Tracy Logan Peets', 'Experienced Sales Specialist with a demonstrated history of working in the real estate industry. Skilled in Negotiation, Sales, Cold Calling, Sales Operations, and New Home Sales. Strong sales professional graduated from Western Kentucky University.', 'Buying houses', 'SIDEWALK PROPERTIES SOLUTIONS', '[{"company":"SIDEWALK PROPERTIES SOLUTIONS","company_id":null,"location":"United States","positions":[{"description":"We love buying house 🏡 We love buying house 🏡","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"SIDEWALK PROPERTIES SOLUTIONS","title":"Home buyer"}],"url":""},{"company":"Urban Groupe","company_id":null,"location":"Georgetown, Kentucky","positions":[{"description":"","duration":"Jul 2017 Nov 2021 4 years 5 months","duration_short":"4 years 5 months","end_date":"Nov 2021","start_date":"Jul 2017","subtitle":"Urban Groupe","title":"Sales"}],"url":""},{"company":"Hallmark Cards","company_id":"hallmark-cards","location":"","positions":[{"description":"","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Hallmark Cards","title":"Sales"}],"url":"https://www.linkedin.com/company/hallmark-cards"},{"company":"Countrywide Mortgage Services","company_id":"countrywide-mortgage-services","location":"","positions":[{"description":"Originated loans Originated loans","duration":"Jan 2002 Mar 2007 5 years 3 months","duration_short":"5 years 3 months","end_date":"Mar 2007","start_date":"Jan 2002","subtitle":"Countrywide Mortgage Services","title":"Mortgage Specialist"}],"url":"https://www.linkedin.com/company/countrywide-mortgage-services"}]', '["Youngdo Lee “I first met Tracy Peets when she was a loan officer. My wife and I were purchasing our second home and were looking for client-centered loan officer. We found that quality in Tracy. She was honest and motivated in getting us the best possible rate at that time. Coincidence happened when her 5th grade son ended up in my classroom five years after working with her. Then I got to know her as a parent. She\'s a fabulous parent as well!”","Ty Brown “Tracy is top notch, her experience in both the real estate and mortgage industry allows her a unique and valuable perspective to her clients. As a fellow real estate professional working together with a quality professional like Tracy is always a great experience.”"]'] User: ['Eric Smithers', '"You can\'t shake hands with a clenched fist." Call it corny and cliche, but we all have that one teacher who impacted our lives dearly. Mine was my high school English and Journalism teacher. I\'m reminded of her each week, and the lessons she taught me as a young adult. My passion is being a positive role model for teenagers as they learn to live independently and think critically about the world. I hope to one day impact lives as she impacted mine.', 'English Instructor at T.R. Robinson High School', 'T.R. Robinson High School', '[{"company":"T.R. Robinson High School","company_id":null,"location":null,"positions":[{"description":"English 1 and Social Media instructor","duration":"Aug 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Aug 2015","subtitle":"T.R. Robinson High School","title":"English Instructor"},{"description":"","duration":"Oct 2010 - Present 11 years 5 months","duration_short":"11 years 5 months","end_date":"Present","start_date":"Oct 2010","subtitle":"T.R. Robinson High School","title":"Head Coach- Lacrosse"}],"url":""},{"company":"Fourthdoor Creative Group, LLC","company_id":"fourthdoor-creative-group-llc","location":"","positions":[{"description":"","duration":"Sep 2008 Aug 2015 7 years","duration_short":"7 years","end_date":"Aug 2015","start_date":"Sep 2008","subtitle":"Fourthdoor Creative Group, LLC","title":"Managing Editor"}],"url":"https://www.linkedin.com/company/fourthdoor-creative-group-llc"},{"company":"The St. Petersburg Times","company_id":"the-st.-petersburg-times","location":"","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"The St. Petersburg Times","title":"Editorial Assistant"}],"url":"https://www.linkedin.com/company/the-st.-petersburg-times"}]', '["Jennifer Barker “Eric was my editor/creator/you name it for South Tampa Magazine and Blu. While working as the Marketing Director for the Mack Center, we published in South Tampa Magazine bi-monthly and I worked with Eric throughout that process. We emailed back and forth with ideas, edits and the occasional high school rival feud :) Eric is a great professional asset to South Tampa Magazine and made it a breeze to crank out an effective article/advertisement! Sad that our weekly emails had to come to an end as I moved on to another position! ”","Carlos E Perez “Eric is very crafty with his words and ideas. Great to work with, never a dull moment. Takes a great pride in his work and he loves it as you see in his work.”"]']### Assistant: The agent's job is to sell houses. Today, the user is reaching out to the agent because they need assistance in finding a new home for their family.
### Human: Agent: ['Daryl Page', 'Graduate, Air Force Advanced Instrument School Airline Transport Pilot with Boeing 707, 720, 757 & 767, 777, CL-65 & Beech 400 Type Ratings', 'First Officer at United Airlines', 'United Airlines', '[{"company":"United Airlines","company_id":"united-airlines","industry":"Airlines and Aviation","location":null,"positions":[{"description":"","duration":"Apr 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Apr 2019","subtitle":"United Airlines","title":"Boeing 777 First Officer"},{"description":"","duration":"Mar 2015 Apr 2019 4 years 2 months","duration_short":"4 years 2 months","end_date":"Apr 2019","start_date":"Mar 2015","subtitle":"United Airlines","title":"B757/767 First Officer"}],"url":"https://www.linkedin.com/company/united-airlines"},{"company":"Mesa Airlines, Inc.","company_id":"mesa-airlines","location":"","positions":[{"description":"","duration":"Jun 2014 Feb 2015 9 months","duration_short":"9 months","end_date":"Feb 2015","start_date":"Jun 2014","subtitle":"Mesa Airlines, Inc.","title":"First Officer"}],"url":"https://www.linkedin.com/company/mesa-airlines"},{"company":"US Air Force","company_id":"united-states-air-force","location":"","positions":[{"description":"Responsible for Flight Deck standardization for 17 aircraft NATO E-3 Fleet Responsible for Flight Deck standardization for 17 aircraft NATO E-3 Fleet","duration":"Sep 2010 Jul 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2013","start_date":"Sep 2010","subtitle":"US Air Force","title":"Chief, Force Command Stan/Eval"}],"url":"https://www.linkedin.com/company/united-states-air-force"},{"company":"380th Operations Support Squadron","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2009 Aug 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2010","start_date":"Aug 2009","subtitle":"380th Operations Support Squadron","title":"Commander"}],"url":""},{"company":"Offutt AFB","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2006 Aug 2009 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2009","start_date":"Aug 2006","subtitle":"Offutt AFB","title":"RC-135 Instructor Pilot/Chief of Safety"}],"url":""},{"company":"Air Staff","company_id":null,"location":"","positions":[{"description":"","duration":"May 2004 Aug 2006 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2006","start_date":"May 2004","subtitle":"Air Staff","title":"Warfighting Integration"}],"url":""},{"company":"8th Air Force Stan/Eval","company_id":null,"location":"Barksdale AFB, LA","positions":[{"description":"","duration":"Jun 2003 May 2004 1 year","duration_short":"1 year","end_date":"May 2004","start_date":"Jun 2003","subtitle":"8th Air Force Stan/Eval","title":"Deputy Chief, C4ISR"}],"url":""},{"company":"Flying Squadron One, NATO AWACS","company_id":null,"location":"Geilenkirchen AB, Germany","positions":[{"description":"","duration":"Mar 2000 Jun 2003 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2003","start_date":"Mar 2000","subtitle":"Flying Squadron One, NATO AWACS","title":"Chief, Flight Deck Training/Director of Operations"}],"url":""},{"company":"Tinker AFB","company_id":null,"location":"","positions":[{"description":"","duration":"May 1996 Mar 2000 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2000","start_date":"May 1996","subtitle":"Tinker AFB","title":"AWACS Instructor/Evaluator Pilot"}],"url":""},{"company":"ERAU","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1995 2 years","duration_short":"2 years","end_date":"1995","start_date":"1993","subtitle":"ERAU","title":"MAS"}],"url":""}]', '["Steve Schmidt “SUPERSTAR aviator, mentor and leader!”","Sofia Peters “Daryl Page ist freundlich , ehrlich und zuverlässig, einfach ein toller Typ”"]'] User: ['Janet Elliott, PMP', 'PMP certified IT professional specializing in project management consulting and mentoring. Also a professional airline pilot for a major U.S. carrier.', 'Airline Pilot and IT Professional', 'Frontier Airlines', '[{"company":"Frontier Airlines","company_id":"frontier-airlines","industry":"Airlines and Aviation","location":null,"positions":[{"description":"Line pilot flying the A320 family","duration":"Sep 2003 - Present 18 years","duration_short":"18 years","end_date":"Present","start_date":"Sep 2003","subtitle":"Frontier Airlines","title":"Pilot"},{"description":"Managed technical projects for the Flight Operations Department.","duration":"2004 2010 6 years","duration_short":"6 years","end_date":"2010","start_date":"2004","subtitle":"Frontier Airlines","title":"Flight Operations Technical Projects Pilot"}],"url":"https://www.linkedin.com/company/frontier-airlines"},{"company":"CenturyLink","company_id":"centurylink","location":"Greater Denver Area","positions":[{"description":"Consulting work to as a process coach to help CenturyLink\'s IT group to adopt a new SDLC methodology. Mainly assisting Project Managers and Application Managers to understand and apply the tool as well as other IT standards to better manage their projects. Consulting work to as a process coach to help CenturyLink\'s IT group to adopt a new SDLC methodology. Mainly assisting Project Managers and Application Managers to understand and apply the tool as well as other IT standards to better manage their projects.","duration":"Feb 2013 Oct 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2014","start_date":"Feb 2013","subtitle":"CenturyLink","title":"Software Engineering Process Coach/Consultant"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"DataTrend Information Systems","company_id":null,"location":"Greater Denver Area","positions":[{"description":"Provided IT consulting in Organzational Development and Software Engineering Process Management for numerous IT organizations. Provided IT consulting in Organzational Development and Software Engineering Process Management for numerous IT organizations.","duration":"1996 2003 7 years","duration_short":"7 years","end_date":"2003","start_date":"1996","subtitle":"DataTrend Information Systems","title":"Senior IT Consultant"}],"url":""},{"company":"Jones Intercable","company_id":null,"location":"","positions":[{"description":"Managed 120 IT professionals that supported all IT internal applications for the Jones family of companies. Managed 120 IT professionals that supported all IT internal applications for the Jones family of companies.","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Jones Intercable","title":"Director of Appilcations Management, IT"}],"url":""},{"company":"US West","company_id":null,"location":"","positions":[{"description":"Managed two major ERP applications which encompassed a staff of 170 IT professionals. Managed two major ERP applications which encompassed a staff of 170 IT professionals.","duration":"1992 1995 3 years","duration_short":"3 years","end_date":"1995","start_date":"1992","subtitle":"US West","title":"Senior Manager, IT"}],"url":""},{"company":"Interactive Software Systems","company_id":null,"location":"","positions":[{"description":"Managed all aspects of training and technical support for a Database reporting tool. Included 30 IT technical support and instructors. Managed all aspects of training and technical support for a Database reporting tool. Included 30 IT technical support and instructors.","duration":"1990 1991 1 year","duration_short":"1 year","end_date":"1991","start_date":"1990","subtitle":"Interactive Software Systems","title":"Manager, Technical Customer Support"}],"url":""}]', '["Andrew Mauger “Janet has been an excellent SDLC process coach at CenturyLInk for the past 20 months. She’s personally coached hundreds of stakeholders during her time here, helping them with optimizing the SDLC for their project. She’s received nothing but positive feedback during her time at CenturyLink and her presence will be missed. Thank you for all your help with driving process adoption Janet.”","Jennifer Sisung “Project Management, Business Analyst and IT”"]']### Assistant: The agent's job is to provide project management consulting and mentoring, while the user is reaching out to the agent because they need assistance in optimizing the software development life cycle (SDLC) for their project.
### Human: Agent: ['Justin Danner', 'Team-oriented professional with 8 years of experience driving customer relations in administrative support roles. Focused on improving office processes to maximize efficiency. Skilled in Management, Customer Service, Retail, Teaching, and Leadership.', 'Analyst at Public Consulting Group', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"We create and plan events that creates an environment of healing and empowerment.We work with other companies and consult them with sales processes that fit their personality and meets the clients needs.Currently working on publishing a book and creating merchandise","duration":"Aug 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Aug 2018","subtitle":"Self-employed","title":"Owner of Justindanner.com"}],"url":""},{"company":"Harrisburg School District","company_id":"harrisburg-school-district","location":null,"positions":[{"description":"","duration":"Sep 2020 Dec 2020 4 months","duration_short":"4 months","end_date":"Dec 2020","start_date":"Sep 2020","subtitle":"Harrisburg School District","title":"Information Technology Assistant"},{"description":"● Optimized classroom learning for 30 students in grade 1● Created 20+ new activities that aligned with school curriculum and improved learning outcomes 80%● Managed a rapport with all of the student\'s parents, ensuring that each family was completely satisfied with their child’s progress and overall experience at the school.","duration":"Jul 2019 Sep 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2020","start_date":"Jul 2019","subtitle":"Harrisburg School District","title":"Classroom Assistant"}],"url":"https://www.linkedin.com/company/harrisburg-school-district"},{"company":"Ollie\'s Bargain Outlet, Inc.","company_id":"ollies-bargain-outlets","location":"Harrisburg, Pennsylvania Area","positions":[{"description":"● Created a comprehensive training manual that standardized receptionist responsibilities● Introduced a new purchasing system that maintains a surplus of supplies, ensuring 100% inventory levels● Produced a streamlined template for incoming packages, contributing to a 15% decrease in lost packages● Collaborated with 3 departments to accomplish heavy tasks and increase customer satisfaction by 95%","duration":"Aug 2018 Jul 2019 1 year","duration_short":"1 year","end_date":"Jul 2019","start_date":"Aug 2018","subtitle":"Ollie\'s Bargain Outlet, Inc.","title":"Receptionist"}],"url":"https://www.linkedin.com/company/ollies-bargain-outlets"},{"company":"American Income Life Insurance Company","company_id":"american-income-life","location":"Harrisburg, Pennsylvania","positions":[{"description":"Set appointments and facilitated underwriting of life insurance policies.","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"American Income Life Insurance Company","title":"Licensed Insurance Agent"}],"url":"https://www.linkedin.com/company/american-income-life"},{"company":"Bath Fitter","company_id":"bath-fitter","location":"New Cumberland, Pennsylvania","positions":[{"description":"Customer service representative","duration":"May 2018 Jun 2018 2 months","duration_short":"2 months","end_date":"Jun 2018","start_date":"May 2018","subtitle":"Bath Fitter","title":"Call Center Representative"}],"url":"https://www.linkedin.com/company/bath-fitter"},{"company":"Freedom Auto Group","company_id":"freedom-auto-group","location":"Harrisburg, Pennsylvania","positions":[{"description":"● Contributed to business growth by averaging over 50 appointment shows per month● Sustained 100+ leads per month by maximizing CRM database","duration":"Jan 2018 May 2018 5 months","duration_short":"5 months","end_date":"May 2018","start_date":"Jan 2018","subtitle":"Freedom Auto Group","title":"Business Development Coordinator"}],"url":"https://www.linkedin.com/company/freedom-auto-group"},{"company":"Harrisburg School District","company_id":"harrisburg-school-district","location":null,"positions":[{"description":"● Created Excel spreadsheets that automatically tracked attendance and calculated student-teacher ratio ● Analyzed student data to provide meals and transportation to over 50+ students in need● Gained payroll responsibility, entering and verifying payroll data for 10+ teachers and staff● Corresponded with 60+ parents and staff on a daily basis over email, phone, and in-person","duration":"Mar 2015 Mar 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2018","start_date":"Mar 2015","subtitle":"Harrisburg School District","title":"Data Entry Specialist/Administrative Assistant"},{"description":"● Optimized classroom learning for 30 students in grade 1● Created 20+ new activities that aligned with school curriculum and improved learning outcomes 80%● Managed a rapport with all of the student\'s parents, ensuring that each family was completely satisfied with their child’s progress and overall experience at the school*Promoted to Data Entry Specialist which lead to a promotion to interning as an Administrative assistant*","duration":"Nov 2012 Mar 2015 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2015","start_date":"Nov 2012","subtitle":"Harrisburg School District","title":"Academic Tutor"}],"url":"https://www.linkedin.com/company/harrisburg-school-district"}]', '["“Great teamwork ethics, brings great ideas to help with group work and completes tasks/assignments without error or lateness. Very kind with great communication skills.”","“Very detalied oriented and a team player. Goes above and beyond to get the job done.”"]'] User: ['April Bennett', 'Value to The Organization:- Proficient and skilled in my technical ability.- Comprehensive in problem solving.- Conscientious and steady.- Ability to handle many activities.- Always concerned about quality work.- Good mixer.- Sense of urgency.- Accurate and intuitive.', 'President of Client Relations, CCO, and Medicare Specialist', 'Allied Wealth', '[{"company":"Allied Wealth","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"","duration":"Jun 2013 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Jun 2013","subtitle":"Allied Wealth","title":"President of Client Relations & Chief Compliance Officer"}],"url":""},{"company":"HFG Wealth Management, LLC","company_id":"hfg-wealth-management-llc","location":"","positions":[{"description":"","duration":"Apr 2012 Mar 2013 1 year","duration_short":"1 year","end_date":"Mar 2013","start_date":"Apr 2012","subtitle":"HFG Wealth Management, LLC","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/hfg-wealth-management-llc"},{"company":"New England Financial, A MetLife Company","company_id":"new-england-financial-a-metlife-company","location":"","positions":[{"description":"","duration":"Jun 1998 Apr 2011 12 years 11 months","duration_short":"12 years 11 months","end_date":"Apr 2011","start_date":"Jun 1998","subtitle":"New England Financial, A MetLife Company","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/new-england-financial-a-metlife-company"}]', '["“April was tasked to be the interim Manager of the New England Financial office in Houston as the office transitioned from one Managing Partner to the Next Managing Partner. At the time there was major havoc. April managed to bring it under control and helped to increase production during what could have been a trying period. April kept the office functioning at full capacity during the transition period. April functioned as the Managing Partner for the interim period until the new Managing Partner was brought in and helped with a seamless transition. Her Management during that time was \\"Second to None\\".”","“April is a detail oriented leader, she\'s able to resolve complex business and operational tasks with positive results. April is a take charge planner, who is able to delegate tasks by determining subordinates strengths and overseeing projects to completion. She has great people skills and is willing to go the extra mile for the team. She has great knowledge of insurance and financial products and is able to understand the sales process from all angles.”"]']### Assistant: The agent's job is to drive customer relations and improve office processes, and today the user is reaching out to the agent because they need assistance with their technical abilities and problem-solving skills.
### Human: Agent: ['Edward Cruz', 'Composing, integrating and managing multi-functional teams active in applied human factors research, experience and interaction design, strategic innovation and product design & development. A focus on and a passion for profound and empathetic user understanding and advocacy as a catalyst for innovation, and a galvanizer of interacting disciplines and stakeholders. Proven ability to parallel process and product innovation in development programs. Structured and managed programs ranging from innovative start-ups to extensive, complex programs for Baxter International, Johnson & Johnson, AT&T, Apple Computer, GE Healthcare, Magellan Navigation, Gambro, ThermoFischer Scientific. Strategic foundation; actionable solutions.', 'Principal, CICLO P.D.C.', 'CICLO P.D.C.', '[{"company":"CICLO P.D.C.","company_id":null,"location":"California - USA","positions":[{"description":"CICLO is a design and development consortium active in experience and interaction design, strategic innovation and product design & development. Our emphasis is on effectively-focused programs for clients in healthcare systems experience and instrumentation, digital navigation, consumer and professional technologies, and other markets. Clients include Baxter International, Johnson & Johnson, GE Healthcare, UPS, Magellan Navigation, Gambro, ThermoFisher Scientific.Strategic foundation; actionable solutions.","duration":"Aug 1998 - Present 23 years 10 months","duration_short":"23 years 10 months","end_date":"Present","start_date":"Aug 1998","subtitle":"CICLO P.D.C.","title":"Principal"}],"url":""},{"company":"Hauser, Inc.","company_id":null,"location":"Westlake Village, California","positions":[{"description":"","duration":"Oct 1988 Aug 1998 9 years 11 months","duration_short":"9 years 11 months","end_date":"Aug 1998","start_date":"Oct 1988","subtitle":"Hauser, Inc.","title":"Senior Associate"}],"url":""},{"company":"PA Consulting Group","company_id":"pa-consulting","location":"","positions":[{"description":"","duration":"Mar 1986 Oct 1988 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 1988","start_date":"Mar 1986","subtitle":"PA Consulting Group","title":"Program Manager"}],"url":"https://www.linkedin.com/company/pa-consulting"},{"company":"Bartlett Design","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 1982 Mar 1986 3 years 6 months","duration_short":"3 years 6 months","end_date":"Mar 1986","start_date":"Oct 1982","subtitle":"Bartlett Design","title":"Design Manager"}],"url":""}]', '["David Hoard “I worked for Ed early in my career, and then more recently he did a project for my current company. Working under his leadership in the 90s, we built the small but mighty UX practice at Hauser, a product design firm. In the more recent project, Ed designed a UI for a scientific instrument for us. Ed is a talented designer and project lead. He is good at big-picture product strategy, but he can also handle the design details of very complex systems. He has a tremendous amount of design and engineering knowledge in medical devices, instruments, and consumer products. ”","David Brooks “I worked with Ed multiple times over a 4-5 year period and across several companies, including my own start-up. Ed is simply the best. He is able to understand what his clients want better than they even understand themselves. He is able to rapidly produce sketches, models, and other artifacts that help crystallize an idea into a tangible form and from there iterate rapidly until the team reaches the final design. Ed has never let me down in meeting schedules and has always quoted reasonable rates. He often went the extra mile on his own dime to achieve a breakthrough in some aspect of the project that he sensed was important. Ed works as part of the team while still showing leadership on the project. I would recommend Ed for any design challenge that you might face. Whether it is UI/UE or physical product design. Ed is the best I have ever worked with.”"]'] User: ['Susan Chapman', "Thanks for visiting my Linkedin profile. For the past 15 years, I've been passionate about helping clients build successful businesses and create their perfect lives. My client list includes nonprofits, small business owners, coaches, entrepreneurs, radio/tv show hosts, realtors, attorneys, writers, and consultants. I also enjoy helping with event and project management. Qualifications & Skills MS Office and Google Apps savvy Web design – HTML, CMS specializing in WordPress Survey and Form wizard – SurveyMonkey, SurveyGizmo and Wufoo Email Marketing – Mailchimp, Constant Contact, Emma Social Media – Facebook, Twitter, LinkedIn, Pinterest Customer relationship management (CRM) – SalesForce Inbound marketing and sales - Hubspot Event/Project management including conference registration and Guidebook creation Known as a resource goldmine for clients Highly motivated Great attention to detail Organized and efficient Solid analytical, critical thinking, and problem solving skills Excellent writing skills “Susan is a great asset to any company she would work for. She is detail oriented and assures that we stay on top of those things that are most important- marketing, budget, correspondence. She is extremely trustworthy and committed as much to our success as we are. She is a delight to have as part of our team.” Guy Stickney, Serendipitous Events “I’ve had the pleasure of working with Susan for a few years now and it’s been a great experience. Her technology expertise, diligence and patience has enabled me to focus solely on growing my business. Susan always makes herself accessible and troubleshoots swiftly so there is no disruption to your business.” Jacqueline Connolly-Peros, Corporate and Certified Personal Branding Strategist", 'Registration and Resources Manager at JustFaith Ministries', 'JustFaith Ministries', '[{"company":"JustFaith Ministries","company_id":"justfaith-ministries","industry":"Nonprofit Organization Management","location":null,"positions":[{"description":"Provide oversight of the organization’s website and website content (Wordpress) as well as the program registration process and manage book and video sales for JustFaith Ministries Programs (Quickbooks). Also handle e-newsletter (Mailchimp) and data entry in Salesforce.","duration":"Jan 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Jan 2018","subtitle":"JustFaith Ministries","title":"Registration and Resources Manager"},{"description":"Excited about this new position that provides oversight of the organization’s Wordpress website and website content as well as the program registration process.","duration":"Sep 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Sep 2016","subtitle":"JustFaith Ministries","title":"Registration and Resource Specialist"}],"url":"https://www.linkedin.com/company/justfaith-ministries"},{"company":"Serendipitous Events","company_id":null,"location":"","positions":[{"description":"I work year round on Conversation Among Masters annual conference for Master level coaches and other remarkable people. It\'s a joy to help with registration, website design/maintenance, social media, and email marketing. I work year round on Conversation Among Masters annual conference for Master level coaches and other remarkable people. It\'s a joy to help with registration, website design/maintenance, social media, and email marketing.","duration":"Jun 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Jun 2008","subtitle":"Serendipitous Events","title":"Technology Director, Administration, Registration"}],"url":""},{"company":"Opus Virtual Solutions","company_id":null,"location":"Louisville, Kentucky Area","positions":[{"description":"Do you need some help but don’t want to hire a full-time employee?Then consider a virtual assistant - the **sanity saver** of small business owners and nonprofits!Check out my website for more information-http://www.opusvirtualsolutions.comQualifications & SkillsMS Office and Google Apps savvyWeb design – HTML, CMS specializing in WordPressSurvey and Form wizard – SurveyMonkey, SurveyGizmo and WufooEmail Marketing – Mailchimp, Constant Contact, EmmaSocial Media – Facebook, Twitter, LinkedIn, PinterestCustomer relationship management (CRM) – SalesForceInbound marketing and sales - HubspotEvent/Project management including conference registration and Guidebook creationKnown as a resource goldmine for clientsHighly motivatedGreat attention to detailOrganized and efficientSolid analytical, critical thinking, and problem solving skillsExcellent writing skills","duration":"Apr 2008 - Present 13 years 8 months","duration_short":"13 years 8 months","end_date":"Present","start_date":"Apr 2008","subtitle":"Opus Virtual Solutions","title":"Virtual Assistant and CEO"}],"url":""},{"company":"Empower Parties","company_id":null,"location":"","positions":[{"description":"Empower Parties are unique group coaching experiences filled with inspiration, empowerment, and fun. They last about two hours and include supporting materials that will help you apply new ideas and inspiration to your life after the party. Your coach will send you a thought-provoking exercise ahead of the event to help you consider the possibilities in advance, ensuring a rich and valuable experience that will help you make the changes you want in your life. Empower Parties are unique group coaching experiences filled with inspiration, empowerment, and fun. They last about two hours and include supporting materials that will help you apply new ideas and inspiration to your life after the party. Your coach will send you a thought-provoking exercise ahead of the event to help you consider the possibilities in advance, ensuring a rich and valuable experience that will help you make the changes you want in your life.","duration":"2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2010","subtitle":"Empower Parties","title":"Empowerment Coach"}],"url":""},{"company":"www.coachsusanchapman.com","company_id":null,"location":"","positions":[{"description":"","duration":"2001 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2001","subtitle":"www.coachsusanchapman.com","title":"Career and Life Coach"}],"url":""}]', '["Susan Campbell “Susan helped me get more savvy about internet marketing. She knows how to help coaches (or any business owner) use web technology to increase exposure, gain credibility, and get business. She will also be your custom-tailored virtual assistant! Working with her has definitely created a quantum leap in my business. She is an expert in her field and very easy to work with. I am so glad I found her! Susan Campbell, relationship coach, executive coach, and author of 6 books.”","Renee Freedman “Susan had responsibility for assembling the Guidebook for a recent event and for assisting in the location and venue search. Susan was very professional, efficient, and effective in these projects. She responds quickly and takes initiative. I am very satisfied with her level of work and her desire to serve well. Renee Freedman ”"]']### Assistant: The agent's job is to provide virtual assistant services and web technology expertise. Today, the user is reaching out to the agent because they need assistance with web design and email marketing for their upcoming nonprofit event.
### Human: Agent: ['Kenneth Coker', 'Hands-on results-oriented technology management professional equipped with 20 years of computer related success, 8 years of experience in a management role and 8 years of experience as a small business owner in the field of computer support and networking. Proven ability to lead seamless implementations and deliver advanced technical solutions that improve revenue and workplace productivity. Capable of leading and motivating individuals to maximize levels of productivity. Good communicator, focused on delivering exceptional customer service. Highly advanced analytical abilities with operational vision.', 'Network Support Specialist at City of Enid', 'City of Enid', '[{"company":"City of Enid","company_id":null,"location":"Enid, OK","positions":[{"description":"Working with EMC Storage and Dell Servers running VMware ESXi and Windows Server 2008 through Windows Server 2012R2. Also implementing Veeam Backup and Replication with EMC Data Domain to enhance backup strategy and disaster recovery scenarios. Also work with SQL Server 2008 and 2012, Exchange Server 2010, Dynamics GP 2010.","duration":"Oct 2013 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Oct 2013","subtitle":"City of Enid","title":"Network Support Specialist"}],"url":""},{"company":"Ken\'s Computer Repair","company_id":null,"location":"Enid, Oklahoma Area","positions":[{"description":"Home-based business specializing in virus removal, data recovery, computer upgrades, software training, networking, backup solutions, remote support, server maintenance, and much more.","duration":"Feb 2012 - Present 9 years 6 months","duration_short":"9 years 6 months","end_date":"Present","start_date":"Feb 2012","subtitle":"Ken\'s Computer Repair","title":"Owner"}],"url":""},{"company":"Bedlam Technology Solutions","company_id":null,"location":"Enid, Oklahoma Area","positions":[{"description":"Successfully opened new business in March 2004 after performing feasibility studies and developing extensive business plan. Exceptional business reputation built around motto, “Computer Service Means Customer Service”. Became the premier computer support provider in the Enid area. Specialized in computer repair, network administration, security and data recovery. Managed business successfully until sold.","duration":"Apr 2003 Feb 2012 8 years 11 months","duration_short":"8 years 11 months","end_date":"Feb 2012","start_date":"Apr 2003","subtitle":"Bedlam Technology Solutions","title":"Owner"}],"url":""},{"company":"First Federal Bank","company_id":"first-federal-bank","location":"","positions":[{"description":"Directed the development, implementation and administration of all aspects of IT at the main bank and eight branches within New Mexico and Texas. This included network administration, security, data operations, hardware and software support and proof. Monitored, ensured, and provided for the proper functioning, reliability, and security of the technology infrastructure and related systems and equipment.","duration":"Sep 2001 Jan 2003 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2003","start_date":"Sep 2001","subtitle":"First Federal Bank","title":"I.T. Officer"}],"url":"https://www.linkedin.com/company/first-federal-bank"},{"company":"Novabus","company_id":null,"location":"","positions":[{"description":"Responsible for oversight of all operations activities including daily batch schedules, PC support, telephone support, network support, time clock system support, maintenance of HP3000 mainframe hardware and software, FORTRAN programming, payroll support and Unix and Novell systems administration (700 nodes).","duration":"Feb 1995 Aug 2001 6 years 7 months","duration_short":"6 years 7 months","end_date":"Aug 2001","start_date":"Feb 1995","subtitle":"Novabus","title":"I.T. Manager"}],"url":""}]', '["“I loved working with Bedlam Technology. They custom built two computers for me - one for surfing/research and a bigger one for business related activities. I was educated on options available and recommendations for design of hardware and purchase of specific software. Later I was able to recommend both Ken and Jim to my employer for IT work. Their proposal was accepted and they actually designed and replaced a network with over 25 stations. Love their customer service. If I was still in OK and they were still in business......I would go to them again (XP virus got me and I am looking for a Windows 7 machine) in a heartbeat.”","“Ken worked on my computers and is very knowledgeable, he is very easy to talk to and understands customers needs.”"]'] User: ['David E. Brown', 'Experienced Senior Operations Project Manager with a demonstrated history of working in the information technology and services industry. Strong support professional skilled in IT Strategy, Professional Services, Management, Software as a Service (SaaS), and Pre-sales.', 'Renewals Sales Operations, Sr Project Manager at Blue Yonder', 'Blue Yonder', '[{"company":"Blue Yonder","company_id":"blueyonder","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jun 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Blue Yonder","title":"Renewals Sales Operations, Sr Project Manager"},{"description":"","duration":"Dec 2014 Jun 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jun 2018","start_date":"Dec 2014","subtitle":"Blue Yonder","title":"Senior Renewals Manager"},{"description":"","duration":"May 2012 Dec 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2014","start_date":"May 2012","subtitle":"Blue Yonder","title":"Senior Support Liaison/Renewals Partner"},{"description":"","duration":"2009 May 2012 3 years","duration_short":"3 years","end_date":"May 2012","start_date":"2009","subtitle":"Blue Yonder","title":"Senior Product Specialist"},{"description":"","duration":"2001 2009 8 years","duration_short":"8 years","end_date":"2009","start_date":"2001","subtitle":"Blue Yonder","title":"Technical Analyst Support"}],"url":"https://www.linkedin.com/company/blueyonder"},{"company":"McKesson","company_id":"mckesson","location":"","positions":[{"description":"","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"McKesson","title":"Chain Accounts Mgr/Technical Analyst"}],"url":"https://www.linkedin.com/company/mckesson"},{"company":"Ames Department Stores","company_id":null,"location":"","positions":[{"description":"","duration":"1988 1997 9 years","duration_short":"9 years","end_date":"1997","start_date":"1988","subtitle":"Ames Department Stores","title":"Project Manager"}],"url":""}]', '["Kristen Martin “David\'s technical knowledge and customer focus were the competencies that made him. These compentencies were what drove me to select him to work with an escalated customer or complicated technical issue. I knew I could rely on him to resolve the situation with little assistance from me.”","Scott Pedersen “Davie was an enthusiastic co-worker that was always concerned with the best interests of the customers he worked with. He was always had a positive attitude and a great motivator.”"]']### Assistant: The agent's job is to provide technical support and project management expertise, and today, the agent is reaching out to the user because they need assistance with a complicated technical issue that requires the agent's knowledge and customer focus.
### Human: Agent: ['Lindsey Krenzer', 'I have been working with startups and nonprofits for the past 14 years focusing in program and project management, partnership development, and operations. A Project Manager at heart, I enjoy managing processes and programs that create solutions. My background spans across multiple sectors including workforce development, economic development, and education where I have connected with innovative companies and leaders who are changing the world. 8+ years working in startup companies to develop policies, procedures, and processes for the organization. 8+ years working with individuals overcoming obstacles in job training and job placement at organizations including Back on My Feet, Urban Peak, Goodwill Industries, the YWCA of Southeast Wisconsin, and the Boys and Girls Club of Milwaukee. 4+ years as a Project Manager for a startup company focused on real estate and economic development building sales and marketing plans for new cities, working with development teams to execute new real estate campuses, and collaborating with corporations to develop niche market communities. I earned my Master of Science in Project Leadership and Management from Regis University and my Bachelor of Science in Political Science and Public Relations from Marquette University. When I’m not working, I’m exploring Colorado, running, lifting, volunteering, snuggling with my cats, or cheering on the Golden Eagles.', 'Project and Program Management | Partnership Development | Startup Operations', 'Back on My Feet', '[{"company":"Back on My Feet","company_id":"backonmyfeet","industry":"Non-profit Organizations","location":"Greater Denver Area","positions":[{"description":"Back on My Feet combats homelessness through the power of running, community support and essential employment and housing resources. Operating in 13 major cities coast-to-coast, Back on My Feet uses running and community to motivate and support individuals every step of the way from homelessness to independence. Our success is measured not only by the health impact of miles run, but also by how many individuals obtain education, employment and housing. Back on My Feet combats homelessness through the power of running, community support and essential employment and housing resources. Operating in 13 major cities coast-to-coast, Back on My Feet uses running and community to motivate and support individuals every step of the way from homelessness to independence. Our success is measured not only by the health impact of miles run, but also by how many individuals obtain education, employment and housing.","duration":"Jun 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Back on My Feet","title":"Program Director"}],"url":"https://www.linkedin.com/company/backonmyfeet"}]', '["Ken Perreault “I maintain contact with a sub group of my former graduate students. I expect that members of this group will shortly be having an impact on their employers and on society. Ms. Finklang is in this group. She studied Strategy with me in a graduate program at Regis University. Her work in class and in papers demonstrated a mastery of concepts involved in Strategic Planning and Management. Her paper on Business Ethics was particularly impressive. The Strategy course that I teach requires real world application of the abstract concepts. Ms. Finklang\'s \\"A\\" performance in the class indicates that she has the theory and is ready to apply it.”","Rachel Pavelko “After two years of working closely with Ms. Finklang, I hold a high regard for the strengths she brings to both her work and leadership with initiatives in the community. Her ability to build strong relationships with community organizations and businesses along with involvement in various community collaborations allowed for our employment and training program to expand exponentially. She consistently exhibited great leadership, creativity, and innovation when coordinating large-scale projects, events, and trainings. Ms. Finklang brings a constant positive presence to all of her work or any situation she encounters. It was an honor to work with Ms. Finklang and I look forward to collaborating with her in future endeavors. ”"]'] User: ['Mary Grant', 'Experienced Community Development Manager with a demonstrated history of working in the non-profit organization management industry. Skilled in Fundraising, Leadership, Social Media, Entertainment, and Public Speaking. Strong community and social services professional graduated from Arizona State University.', 'Community Engagement Manager at Unite Us', 'Unite Us', '[{"company":"Unite Us","company_id":"uniteus","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Feb 2021","subtitle":"Unite Us","title":"Community Engagement Manager"}],"url":"https://www.linkedin.com/company/uniteus"},{"company":"The American Cancer Society","company_id":null,"location":"Irvine, California","positions":[{"description":"","duration":"May 2017 Dec 2020 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2020","start_date":"May 2017","subtitle":"The American Cancer Society","title":"Sr. Community Development Manager"}],"url":""},{"company":"Starbucks","company_id":"starbucks","location":"","positions":[{"description":"","duration":"Jun 2012 May 2017 5 years","duration_short":"5 years","end_date":"May 2017","start_date":"Jun 2012","subtitle":"Starbucks","title":"Shift Supervisor"}],"url":"https://www.linkedin.com/company/starbucks"},{"company":"Coldwell Banker","company_id":"coldwell-banker","location":"","positions":[{"description":"","duration":"Feb 2002 2017 15 years","duration_short":"15 years","end_date":"2017","start_date":"Feb 2002","subtitle":"Coldwell Banker","title":"Realtor"}],"url":"https://www.linkedin.com/company/coldwell-banker"},{"company":"Starbucks","company_id":"starbucks","location":null,"positions":[{"description":"","duration":"Dec 2009 Feb 2010 3 months","duration_short":"3 months","end_date":"Feb 2010","start_date":"Dec 2009","subtitle":"Starbucks","title":"Assistant Manager"},{"description":"","duration":"Jan 2008 Dec 2009 2 years","duration_short":"2 years","end_date":"Dec 2009","start_date":"Jan 2008","subtitle":"Starbucks","title":"Shift Supervisor"}],"url":"https://www.linkedin.com/company/starbucks"},{"company":"United Airlines","company_id":"united-airlines","location":"Medford, Oregon","positions":[{"description":"","duration":"Mar 1997 Jan 2002 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jan 2002","start_date":"Mar 1997","subtitle":"United Airlines","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/united-airlines"}]', '["Beckie Moore Flati “Mary Grant is a joy to work with! We were staff at the American Cancer Society together in Orange County where Mary had responsibilities for several fundraising events. I was continually impressed with her ability to juggle many events at once, to work with various groups of volunteer event leadership teams, and to keep smiling through any challenges. Mary is organized, compassionate, kind, insightful and successful. I highly recommend Mary!”","Sue Lowe “Mary is a true leader that engages and inspires her staff and community. ”"]']### Assistant: The agent's job is to connect with professionals in the non-profit sector and build partnerships. Today, the user is reaching out to the agent because they need assistance in organizing a fundraising event for their non-profit organization.
### Human: Agent: ['Tara Ninmann', "I'm a creative and energetic marketing/communications professional with experience in content creation, brand management and digital strategy. I have a solid understanding of marketing and advertising concepts, tools and techniques; and I've achieved success in increasing customer reach through print, digital and social media platforms.", 'Marketing l Brand Management l Communications', 'University of Wisconsin-Madison', '[{"company":"University of Wisconsin-Madison","company_id":"uwmadison","industry":"Higher Education","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"University of Wisconsin-Madison","title":"Senior University Relations Specialist"}],"url":"https://www.linkedin.com/company/uwmadison"},{"company":"Farmers & Merchants Union Bank","company_id":"farmers-&-merchants-union-bank","location":"Columbus, WI","positions":[{"description":"• Direct strategic marketing for $400 million community bank with six locations• Provide brand management, SEO content creation, graphic direction, direct mail and digital media strategy, project management and business development for bank and wealth management division• Manage bank and wealth management websites and social media, maintaining consistency and compliance across all platforms• Develop integrated marketing campaigns to increase brand awareness, share of wallet and product utilization• Direct internal cross-functional teams and external partners/vendors on time-sensitive projects to deliver an exceptional customer banking experience• Collaborate with Technology and Operations departments to launch redesigned website, personal and business mobile banking apps, online deposit and mortgage account opening, and product-specific marketing campaigns• Analyze metrics and provide ongoing reporting/analytics to Board of Directors and Management• Plan and execute bank events including bus trips, Shareholders’ Meeting, Groundbreaking and Open House for new bank location, 100-year celebration of bank’s National Historic Landmark building, coin appraisals, shred events and employee/customer meetings• Served as strategic marketing partner with bank’s wealth management division; ensured all efforts met compliance. (Division was sold in September 2020.) Marketed the sale to ensure smooth transition","duration":"Aug 2015 Jul 2021 6 years","duration_short":"6 years","end_date":"Jul 2021","start_date":"Aug 2015","subtitle":"Farmers & Merchants Union Bank","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/farmers-&-merchants-union-bank"},{"company":"Jewelry From Tara","company_id":null,"location":"","positions":[{"description":"• Marketed a line of fashion jewelry to thousands of customers across the United States via home show presentations, trade show venues and public speaking engagements• Supervised, coached, motivated, trained and mentored a nationwide team of 50 direct sales professionals in areas of marketing, public relations, sales, customer service, compliance, team building and retention• Shared knowledge of marketing and advertising concepts, tools and techniques with new and emerging leaders. Led by example and mentored team leaders to perpetuate growth within their own teams• Developed and maintained the advertising and marketing of consumer-facing creative materials with the intent of growing consumer consideration through direct, web and social media sales• Maintained a consistent personal sales schedule; achieved “Top 10 in Personal Sales” for eight consecutive years• Achieved Million Dollar Sales award, personally selling more than $1 million in product in six years (average product price was less than $50)","duration":"2004 2016 12 years","duration_short":"12 years","end_date":"2016","start_date":"2004","subtitle":"Jewelry From Tara","title":"Business Owner/Sales Leader"}],"url":""},{"company":"Cygnus Business Media","company_id":"cygnus-business-media","location":"Fort Atkinson, Wisconsin, United States","positions":[{"description":"• Directed editorial content and graphic design for international digital and print media publication with a circulation of 87,000, including website, e-newsletter, iPad and Android apps, and social media platforms• Interviewed, researched, wrote, edited and proofread feature articles, departments, press releases and marketing collateral to support the print and digital publication’s mission • Developed timely content marketing materials, advertorials, print/digital ad copy, direct mail and e-mail marketing campaigns, proposals and presentations to increase brand awareness and circulation • Participated in aggressive SEO program; shaped online brand with original content and web editing using HTML and template-based CMS• Wrote a monthly e-newsletter and blog. Increased e-newsletter circulation to 56,000 within one year• Increased magazine’s social media (Twitter and Facebook) accounts by 400% in one year• Collaborated with colleagues (six magazines) to provide content for digital, print and social media platforms• Provided graphic design direction, video and photography to illustrate articles• Ensured content was on-target with marketing objectives, legal compliance and AP style• Tracked communication and circulation activities. Analyzed metrics for client review","duration":"Jan 2011 Aug 2014 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 2014","start_date":"Jan 2011","subtitle":"Cygnus Business Media","title":"Editor/Brand Manager - Sustainable Construction magazine"}],"url":"https://www.linkedin.com/company/cygnus-business-media"},{"company":"Cygnus Business Media","company_id":"cygnus-business-media","location":"Fort Atkinson, Wisconsin, United States","positions":[{"description":"• Managed the editorial direction and contributed editorial for seven national and international custom/brand publications. Clients included Caterpillar, Jerr-Dan tow trucks, Raytheon, Case IH, Okuma America CNC machine tools and Delta faucets• Converted technical material into strategic marketing messages, on time and within budget• Developed, wrote and edited a wide range of public relations materials, including customer testimonials, brochures, web copy, newsletters, flyers and press releases. Provided photography and graphic direction• Assisted with the copy creation for reader rails (exhibit descriptions) at the Caterpillar Visitor Center","duration":"1998 2010 12 years","duration_short":"12 years","end_date":"2010","start_date":"1998","subtitle":"Cygnus Business Media","title":"Editor/Brand Manager - Custom Marketing Group"}],"url":"https://www.linkedin.com/company/cygnus-business-media"}]', '["Carey Arneson “Tara is a highly organized and efficient individual. She takes pride in any project she takes on and will give it 110% of her time and more! She is creative, dependable, easy to work with and I would highly recommend her for any project she is involved in.”","Kirsten Wiskus “Tara is a \\"go-getter\\" in all that she does. Her passion and commitment to her industry/clients and her collaborative spirit makes working with her a true pleasure. If you ask Tara for something, you never need to wonder \\"if\\" or \\"how\\" it will be done — she will never let you down. If there is something she doesn\'t know, she is driven to learn and then exceed expectations. She is very creative, dependable, responsive and charismatic. I highly recommend Tara for anything and everything!”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to lead product development at a leading bank, while the user is reaching out to the agent because they need assistance in transforming their business through secure digital and automation initiatives.
### Human: Agent: ['Jenni Bakke', 'Qualified for strategizing and leading planning initiatives, merchandising, DTC E-commerce solutions, and building relationships. 12+ years of experience. Strong and competent leader with a talent for making good decisions and motivating teams. Successful record in achieving financial goals related to sales, profit, and inventory management. Passionate about people and quality experiences.', 'Account Manager at WineDirect', 'WineDirect', '[{"company":"WineDirect","company_id":"winedirect","industry":"Beverage Manufacturing","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"WineDirect\'s mission is to enable wineries to succeed with our end to end sales solutions through our digital Ecommerce POS and fulfillment strategies. As Account Manager, I\'m responsible for all aspects of client success, managing relationships, resolving problems, and delivering project plans.• In a start-up landscape - Implemented monthly communication plan to align team goals resulting in increased productivity and synergies.• Facilitated a multi stake holder group to build packaging efficiencies for inventory visibility and order management.• Created problem resolution for clients while minimizing cost to company.• Defined Team Success by creating open collaboration in a creative and supportive environment.","duration":"Sep 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Sep 2019","subtitle":"WineDirect","title":"Account Manager"}],"url":"https://www.linkedin.com/company/winedirect"},{"company":"Toastmasters International","company_id":"toastmasters-international","location":"","positions":[{"description":"","duration":"Jan 2018 Sep 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2019","start_date":"Jan 2018","subtitle":"Toastmasters International","title":"Treasurer"}],"url":"https://www.linkedin.com/company/toastmasters-international"},{"company":"Kroger","company_id":"kroger","location":null,"positions":[{"description":"Kids’ apparel category responsibility for Kroger Enterprise, $50M annual sales. History of quantifiable success in buying decisions.Lead buying team for multi division retail locations throughout the U.S. to continuously flow merchandise for 123 Fred Meyer stores and 170 Kroger Market Place stores achieving sales, profitability, and merchandising goals. Built and sustained relationships with apparel and hard lines leading suppliers. Collaborated on sales strategies and partnerships to achieve mutually beneficial targets and create best in class customer experience. Conceptualized and implemented sales, store mapping, and visual merchandising plan for Kroger Enterprise apparel renewal strategy to launch our new private label product. A $9M buy for Fall/Winter season 2018 under my area of responsibility.Positioned myself as an exceptional role model for coaching and developing others while achieving results through teamwork. Became known as an excellent trainer through consistently preparing assistants for transactional and relational components of the business.","duration":"Feb 2014 Aug 2019 5 years 7 months","duration_short":"5 years 7 months","end_date":"Aug 2019","start_date":"Feb 2014","subtitle":"Kroger","title":"Category Manager"},{"description":"Fred Meyer General Merchandise Buyer – June 2010 – December 2013Overview: Kids’ basics, sleepwear and baby furniture, Fred Meyer stores $25M sales.","duration":"Jun 2010 Jan 2014 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2014","start_date":"Jun 2010","subtitle":"Kroger","title":"Buyer"},{"description":"Fred Meyer General Merchandise Planner – August 2007 – May 2010Overview: Kids’ basics, sleepwear and baby furniture budgets and store inventory management, Fred Meyer stores $40M average inventory.","duration":"Aug 2007 May 2010 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2010","start_date":"Aug 2007","subtitle":"Kroger","title":"Planner"}],"url":"https://www.linkedin.com/company/kroger"}]', '["Bri Esposito (Matthews) “Jenni is a skilled leader with an unbelievable knack for planning and managing projects. Together, we built a project plan to help our team align on a process for onboarding new clients. Since that project, I’ve seen Jenni step up and into an exciting new leadership role for a cross-functional group focused on streamlining our packaging procurement remotely across our five warehouses. While she’s paved an incredible path internally, she also uses her aptitude for relationship building to provide exceptional service to our winery accounts. She takes the time to understand people with patience, diligence, and efficiency. She’s a killer meeting facilitator too, which is something I’ve had the pleasure of learning from her throughout our numerous client meetings together. I would highly recommend Jenni for roles that enable her to utilize her management, planning, and analytical skill-set.”","Ronald Brake “I have known Jenni for many years as I have sold goods to Kroger Stores with her as the buyer. I have found Jenni to be a smart, analytical and a thoughtful representative of Kroger. Jenni gets my highest recommendation as any company employing her would be fortunate to have her! Ron Brake ”"]'] User: ['Johnsie Strand', 'Experienced Marketing and Area Sales Manager with a demonstrated history of working in the wine and spirits industry. Skilled in Marketing Budget Management, Brand Building, Microsoft Office, Retail, Sales, Event Management, and Market Research. Strong sales professional with a Bachelor of Business Administration (B.B.A.) focused in Marketing from University of North Carolina at Greensboro.', 'Marketing Manager of Treasury Wine Estates and The Edrington Group at WEBB Banks LLC', 'WEBB Banks LLC', '[{"company":"WEBB Banks LLC","company_id":"banks-channel","industry":"Wine and Spirits","location":null,"positions":[{"description":"","duration":"Sep 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Sep 2019","subtitle":"WEBB Banks LLC","title":"Marketing Manager"},{"description":"","duration":"Jul 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Jul 2018","subtitle":"WEBB Banks LLC","title":"Marketing Manager of Wines"},{"description":"","duration":"Sep 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Sep 2017","subtitle":"WEBB Banks LLC","title":"Wine Specialist & Regional Accounts Manager"},{"description":"Providing world class wines and spirits to the islands of the Caribbean, Mexico and Central America.","duration":"Jun 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Jun 2016","subtitle":"WEBB Banks LLC","title":"Area Sales Manager for Atlantic Basin"}],"url":"https://www.linkedin.com/company/banks-channel"},{"company":"American Premium Beverage","company_id":"american-premium-beverage","location":null,"positions":[{"description":"","duration":"2012 May 2016 4 years","duration_short":"4 years","end_date":"May 2016","start_date":"2012","subtitle":"American Premium Beverage","title":"On Premise Sales"},{"description":"","duration":"Jan 2011 Jan 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2012","start_date":"Jan 2011","subtitle":"American Premium Beverage","title":"Intern"}],"url":"https://www.linkedin.com/company/american-premium-beverage"},{"company":"Mary Katherine\'s","company_id":null,"location":"Burlington, North Carolina","positions":[{"description":"","duration":"Aug 2011 Dec 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2012","start_date":"Aug 2011","subtitle":"Mary Katherine\'s","title":"Sales Assistant"}],"url":""},{"company":"All That Jas","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2008 Dec 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"Dec 2012","start_date":"Dec 2008","subtitle":"All That Jas","title":"Retail Assistant"}],"url":""},{"company":"R.H. Barringer Dist. Co.","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2007 Mar 2011 3 years 8 months","duration_short":"3 years 8 months","end_date":"Mar 2011","start_date":"Aug 2007","subtitle":"R.H. Barringer Dist. Co.","title":"Chain Account Shelf Space Manager"}],"url":""}]', '["Devon Larking “I’ve worked with Johnsie for the past couple of years through a supplier partnership in the Caribbean and Central America. As my main point of contact for the Treasury Wine Estates business, Johnsie exhibits the professionalism, organizational and communicative skills needed to manage such a complex region. Johnsie excels with managing budgets year on year to align with TWE strategic imperatives while keeping focus on fiscal year goals. She has been able to adapt easily to the ever-changing needs of customers while maintaining focus on the brands that are strategically important to our business. Sales, marketing and financial acumen have risen as strong attributes. I would highly recommend Johnsie in a Sales and/or marketing management position although I would also not put a limit on her potential. ”","Michaelle Graybeal “Johnsie is incredibly creative, smart, driven and very organized. Super employee.”"]']### Assistant: The agent's job is to manage client relationships and deliver project plans, while the user is reaching out to the agent because they need assistance with marketing and brand building in the wine and spirits industry.
### Human: Agent: ['Daniel Weiger', 'Passionate for improving community outcomes by solving complex problems with technology. Skilled in system development, project/program/resource/vendor management, technical communication, sales/marketing, consulting, education, and workflow efficiency.', 'PMP | SAFe® POPM, SA, SGP, SP, SSM | IT Program Manager & Sr. Consultant', 'Cask', '[{"company":"Cask","company_id":"cask-nx","industry":"Management Consulting","location":"","positions":[{"description":"","duration":"Oct 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Cask","title":"Sr Engagement & Program Manager"}],"url":"https://www.linkedin.com/company/cask-nx"}]', '["Ken Green “A superb project manager with very effective communication skills. Very methodical with his thought process to solve a variety of issies.”","Matthew E. “I found Daniel extremely professional and knowledgeable during the entire lifecycle of our MobiLab project. His dedication was shown during many early rises for training due to time differences and also visiting one of our sites to assist in a successful rollout. Always calm, he was very knowledgeable of the solution and always willing to help. Daniel was a valuable member of the project team and was a great ambassador for Iatric Systems. ”"]'] User: ['Daniel Pitre', 'IT support service desk and implementation.', 'IT Support Engineer at Wieden + Kennedy', 'Wieden + Kennedy', '[{"company":"Wieden + Kennedy","company_id":"wieden---kennedy","industry":"Marketing and Advertising","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Wieden + Kennedy","title":"Information Technology Support Engineer"}],"url":"https://www.linkedin.com/company/wieden---kennedy"},{"company":"Leaf Logix Technology","company_id":"leaf-logix-technology","location":"","positions":[{"description":"As a software support specialist and Implementer for clients on the LeafLogix platform, I manage many day to day tasks for clients. This includes Training/Project management and troubleshooting support. Understanding our API and how third parties interact with our software is another big part of my work as an implementer. I help translate complex integrations so that clients can understand the functionality so they can be successful.","duration":"Jun 2020 Jun 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2021","start_date":"Jun 2020","subtitle":"Leaf Logix Technology","title":"Product Support Specialist"}],"url":"https://www.linkedin.com/company/leaf-logix-technology"},{"company":"Green Bits, Inc.","company_id":"greenbits","location":"Portland, Oregon Area","positions":[{"description":"I\'ve Launched 100+ plus store front businesses through salesforce integration and engaged in remote meetings to train businesses on Green Bits point of sale software. Facilitated onsite and remote training through VPN webinars. On the project administration side within Salesforce we had to design our task feed boards around the project. Wether the project was a single or multi location we would have to customize our Salesforce to fit the locations tasks. From the beginning I would set milestones set to track our clients progress. This always started off with a kick off call with the client via Zoom to gauge the length and complexity of the project. Typically our clients would complete their projects in a three week period. My team and I would typically assign eight to nine custom tasks related to project completion.On the customer facing side my tasks included kicking off projects using a powerpoint presentation I designed for my team. We then would schedule our trainings via calendly and Zoom. Each training session would last an hour. Teaching them all aspects of green bits. These trainings would consist of topics surrounding store setup and inventory training. When the customer was ready to launch I would setup a pre launch meeting via zoom to ensure they were prepared. This would involve things like testing hardware with demo accounts created by me. Part of the process was also making sure their products were built correctly and compliantly before they opened their doors. After their store launched we would schedule a 15 day check in. This involved doing a store audit going over best practices for their businesses.","duration":"Oct 2018 Mar 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2020","start_date":"Oct 2018","subtitle":"Green Bits, Inc.","title":"Implementation Specialist"}],"url":"https://www.linkedin.com/company/greenbits"},{"company":"Apple","company_id":"apple","location":null,"positions":[{"description":"Certified by Apple to teach apple software to customers and employees. My daily tasks included teaching workshop curriculums that were designed by apple corporate. Develop curriculums for Apple Camp and Field trip events at the store. Develop seminars to encourage employee learning of apple software. Facilitate one to one training directly with customers. We also offered consultation on software and hardware for creative businesses.","duration":"2013 Oct 2018 5 years","duration_short":"5 years","end_date":"Oct 2018","start_date":"2013","subtitle":"Apple","title":"Creative Personal Trainer"},{"description":"Apple Mobile device technician. Serviced and repaired iPhones. IOS Hardware And software troubleshooting. My daily tasks were maintaining a queue with appointments for the genius bar. Learning the processes of repairing replace iPhones and iPads. Mastering GCRM and macros within mobile genius o expedite my time management in the queue. Developed critical learning on the fly skills that evolved with fast paced changes in the company.","duration":"Apr 2011 May 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2013","start_date":"Apr 2011","subtitle":"Apple","title":"Technical Specialist"},{"description":"Computer and Mobile device sales consultant. Daily tasks included recommending apple hardware and software for various customers from students to professional users. Worked in three different cities learning the nuances of each market. Developed critical customer focus oriented skills that lead to later promotions within apple.","duration":"May 2008 Apr 2011 3 years","duration_short":"3 years","end_date":"Apr 2011","start_date":"May 2008","subtitle":"Apple","title":"Apple Specialist"}],"url":"https://www.linkedin.com/company/apple"}]', '["“Dan has an uncanny ability to come into work and tackle whatever he has in front of him with an infectiously positive attitude. He was an all star on our enablement team. Our customers and his fellow employees would consistently rave about him, and he was responsible for a ton of successful implementations here. Dan would make an excellent hire, and I hope I get to work with him again.”","“I worked with Dan for over a year, and you could tell immediately that he is a curious and driven person. Dan will never hesitate to advocate for customers or help others understand the struggles a customer might have. You can always rely on Dan to be the first to help or answer any questions for others. I often heard from clients that their favorite part of working with our company, was the fact that they got to work with Dan. ”"]']### Assistant: The agent's job is to provide technical consultation and support, today the user is reaching out to the agent because they need assistance with implementing a software solution for their IT support service desk at Wieden + Kennedy.
### Human: Agent: ['Joe Rossi', "I am currently the Manager of Global Business Development for Emerson Process Management's Generator Excitation Division. Emerson purchased my company TCSA, in January of 2011. Previously, I had been the Vice President of Sales & Marketing for Turbine Control Service Associates, Inc. Our 33 person company was a provider for Digital Excitation Systems in the Power Utility Industry supplying Voltage Regulators to Nuclear, Fossil and Hydro Electric Power Plants.I am also the Executive Producer for Joe's Wildside Adventures which is an Outdoor Television Show that features Hunting, Fishing and Gourmet Wild Game Cooking. The show airs locally in the Pittsburgh area on ROOT Sports and Nationally on The Sportsman Channel.Specialties: Sales, Marketing, Customer RelationsProducing a Television Show", 'Manager Global Business Development for Emerson Process Management and CEO of Wildside Adventures Travel Services', 'Wildside Adventures, LLC', '[{"company":"Wildside Adventures, LLC","company_id":null,"location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"2006 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"2006","subtitle":"Wildside Adventures, LLC","title":"CEO/President"}],"url":""},{"company":"Joe\'s Wildside Adventures","company_id":null,"location":"","positions":[{"description":"","duration":"2005 - Present 16 years","duration_short":"16 years","end_date":"Present","start_date":"2005","subtitle":"Joe\'s Wildside Adventures","title":"Producer"}],"url":""},{"company":"Turbine Control Service Assocites, Inc.","company_id":null,"location":"Pittsburgh PA","positions":[{"description":"","duration":"Jan 1993 - Present 28 years 7 months","duration_short":"28 years 7 months","end_date":"Present","start_date":"Jan 1993","subtitle":"Turbine Control Service Assocites, Inc.","title":"Manager Global Business Development Excitation Systems for Emerson Process Management"}],"url":""}]', '["“I am pleased to write this recommendation for Joe Rossi. Joe and I have worked together in both his \\"day job\\" at TCSA and his \\"passion\\" Joe\'s Wildside Adventures television program. During my working relationship with Joe, I found him to be very goal oriented, a team player and someone who is keenly devoted to his work. He is a real people person who is extremely enjoyable to be around. Joe thrived under adversity. Almost without exception, he put the customer first…feeling that the key to good business is a satisfied customer. Business is easy if you are, as he was, driven in equal measure by both quality and efficiency. I have no hesitation in recommending Joe and I feel confident he would be an asset to any organization.””","“Joe is a business partner but, overall, a friend. We´re a client of TCSA and he always has the right answer to us. Also, we enjoy it everytime he visits Spain. We share the cooking hobby.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today the agent is reaching out to the user to resolve an issue with a software system the user is experiencing.
### Human: Agent: ['Michelle Nutt', 'I work as a Change Management Coordinator. All GMP changes that happen in this facility are tracked. I manage those changes by getting appropriate approvals for each change and then send tasks to each individual who needs to touch that project. I then help the Project Manager to watch the change through the various systems we use to make sure the changes are accomplished in a timely manner. Making calls and sending emails to remind these people of their deadlines is also needed at times. I work with colleagues in Germany, Mexico, Canada and at my facility during these changes. I am also an efficient if somewhat out of practice MicroStation CADD drafter/designer. I work with and am knowlegable of architectural, piping/P&ID/plumbing, civil, HVAC and electrical diciplines. I last used Microstation V8. I am also proficient with, Microsoft products such as Word, Excel, Powerpoint, Access, Project and Visio. I am comfortable using Documentum for document management. I have managed contact personnel in the past and considered it a success.Specialties: I have training in 3-D drafting. I am quick in prioritizing and delegating work.', 'Change Management Coordinator at Elanco', 'Elanco', '[{"company":"Elanco","company_id":"elanco","industry":"Pharmaceutical Manufacturing","location":"Shawnee, Kansas, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"Elanco","title":"Change Management Coordinator"}],"url":"https://www.linkedin.com/company/elanco"}]', '["Tom Jones Jr. “MIchelle and I have worked closely together during our tenure at Bayer Animal Health. Her contributions to the many projects we teamed up on during that period were valuable to the respective project\'s sucess and achievement of the overall corporate goals. My most recent experience with her role as a Packaging Specification Coordinator was critical path in assuring components required to maintain very tight manufacturing schedules were accurately specified and delivered on time, resulting in no product being wasted or back ordered.”","Alan Dake, LA (IRCA), CQA (ASQ) “I have worked with Michelle Nutt for more than five years at Bayer, mostly on projects and in other areas. Michelle is capable of managing multiple projects simultaneously, coordinating Packaging specifications with the many departments that contribute to a successful product launch. Michelle is a consummate team player, who delivers every time on her functional obligations to the project. Michelle has the ability to assimilate the unique requirements of different functions on a project team, and that is what makes her so valuable. Michelle has excellent follow through on commitments to her customers. Working with Michelle is always a positive experience. I recommend Michelle without hesitation for any task, position, or responsibility.”"]'] User: ['Dave Nyberg', 'Customer Relationship Builder | Customer Advocate Champion | Storyteller', 'Family Leave at Home', 'Home', '[{"company":"Home","company_id":null,"location":"San Jose, California, United States","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Nov 2019","subtitle":"Home","title":"Family Leave"}],"url":""},{"company":"Gigamon","company_id":"gigamon","location":"","positions":[{"description":"","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"Gigamon","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/gigamon"},{"company":"Automation Anywhere","company_id":"automation-anywhere","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"Automation Anywhere","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/automation-anywhere"},{"company":"Nimble Storage","company_id":"nimble-storage","location":"San Jose, CA","positions":[{"description":"","duration":"Jul 2015 Mar 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2017","start_date":"Jul 2015","subtitle":"Nimble Storage","title":"Manager - Customer Evangelism"}],"url":"https://www.linkedin.com/company/nimble-storage"},{"company":"Brocade","company_id":"brocade","location":null,"positions":[{"description":"","duration":"Sep 2011 Sep 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2014","start_date":"Sep 2011","subtitle":"Brocade","title":"Manager - Customer Reference Program"},{"description":"","duration":"Apr 2010 Sep 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2011","start_date":"Apr 2010","subtitle":"Brocade","title":"HR Programs Manager"}],"url":"https://www.linkedin.com/company/brocade"},{"company":"GE","company_id":"ge","location":"North America","positions":[{"description":"","duration":"Jun 2002 May 2009 7 years","duration_short":"7 years","end_date":"May 2009","start_date":"Jun 2002","subtitle":"GE","title":"Segment Leader (Sales & Marketing)"}],"url":"https://www.linkedin.com/company/ge"},{"company":"BEA Systems","company_id":"bea-systems","location":"","positions":[{"description":"","duration":"Nov 1999 Feb 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2002","start_date":"Nov 1999","subtitle":"BEA Systems","title":"Customer Marketing Manager"}],"url":"https://www.linkedin.com/company/bea-systems"},{"company":"Advanced Micro Devices","company_id":"amd","location":"","positions":[{"description":"","duration":"May 1992 Nov 1999 7 years 7 months","duration_short":"7 years 7 months","end_date":"Nov 1999","start_date":"May 1992","subtitle":"Advanced Micro Devices","title":"Customer Marketing Supervisor"}],"url":"https://www.linkedin.com/company/amd"}]', '["Saurabh Sharma “Dave is a multi-talented team player who excels at his skills for listening, selflessness, and group thinking that are integral to his role as leader in strategic customer marketing. I have had the rare privilege to learn from Dave’s belief for kindness–having collaborated with him on numerous customer success stories. In each case, Dave was essential in shaping content that shows the impact of software “bots” in real-life examples of Fortune 500 companies. Dave is always filled with ideas and is an inspiration to be collaborating with to showcase real world solutions. ”","Brenda Friederich, CFP® “Worked with Dave in the WebLogic group at BEA. His ability to listen and come up with innovative ideas to expand customer relationships are fantastic. A highlight was his act as the spokesman for WebLogic at BEA World when he had the booth literally overflowing with developers drawn to his presentation with personality, charm and wit.”"]']### Assistant: The agent's job is to manage GMP changes and ensure timely completion, and today the user is reaching out to the agent because they need assistance in coordinating packaging specifications for a product launch.
### Human: Agent: ['Seema Shah, MD MPH', 'Even before I became a physician, I was motivated to improve healthcare. I began analyzing data during my early roles in clinical research, and used these findings to develop creative solutions to operational issues. The resulting initiatives have been invaluable for my organizations (which include Kaiser Permanente, PriceWaterhouseCoopers, and WorkDay, Inc.), but especially so when I worked for the Indian Health Service in rural Arizona. Despite limited resources, my process improvements alone reduced the no-show rate of gynecologic procedures an estimated 25%. Gaining buy-in from all stakeholders is the key to lasting change. I encourage procedural adoption by collaborating with multidisciplinary staff, coaching associates on implementation, and educating colleagues. During the challenges stemming from the COVID-19 pandemic, I advised healthcare systems on solutions for maximizing resources, improving processes, and strengthening employee engagement. Gaining buy-in from executive-level stakeholders is the key to lasting change. I encourage procedural adoption by collaborating with multidisciplinary staff, coaching associates on implementation, and educating colleagues. I’m always open to connecting. Email me at: EMAIL: snshah32@gmail.com. ================================= CREDENTIALS ►Board Certified Physician and Surgeon ►Fellow, American College of OB/GYN EDUCATION ►MPH, University of California, Berkeley ►MD, Jefferson Medical College, Thomas Jefferson University ►BA, Sociology, Bryn Mawr College OF NOTE ►Medical Spanish; Conversational French and Gujurati SPECIALTIES: SPECIALTIES: COVID and the workplace, quality improvement, process improvement, operational improvement, resource management, utilization management, financial management, negotiations, patient satisfaction, evidence-based guidelines, electronic medical records (EMR), surgical technology', 'Healthcare Consultant and Advisor', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"June 2020 to present - Medical Advisor and Consultant Workday Inc.March 2020 to present - Subject Matter Expert Price Waterhouse CoopersMay 2021 to present - Subject Matter Expert and Medical Advisor Kindra Improve healthcare organizations and enhance employee engagement by implementing streamlined processes, strengthening quality, and advising senior leaders. Also, provide guidance to HR function regarding COVID-19 response and impact on employees. June 2020 to present - Medical Advisor and Consultant Workday Inc.March 2020 to present - Subject Matter Expert Price Waterhouse CoopersMay 2021 to present - Subject Matter Expert and Medical Advisor Kindra Improve healthcare organizations and enhance employee engagement by implementing streamlined processes, strengthening quality, and advising senior leaders. Also, provide guidance to HR function regarding COVID-19 response and impact on employees.","duration":"Mar 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Self-employed","title":"Healthcare Consultant and Advisor"}],"url":""},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"Oakland and S. Bay, California","positions":[{"description":"By analyzing utilization data and partnering with cross-disciplinary physicians, I launched initiatives to improve patient access and simplify processes for physicians. These operational changes led to improvements in the short-term, and will continue to realize cost savings and better patient outcomes in the future.My focus on continuing education strengthened care in our group, and is also reflected in my relationships with patients – I was regularly ranked in my department’s top 5% in terms of patient satisfaction.","duration":"Jan 2014 Dec 2019 6 years","duration_short":"6 years","end_date":"Dec 2019","start_date":"Jan 2014","subtitle":"Kaiser Permanente","title":"OBGYN Physician"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"Womens OB/GYN Associates","company_id":null,"location":"Santa Rosa, CA","positions":[{"description":"As one of just 5 physicians in this private practice, my process improvements made a major impact. As one example, I reduced the hospital’s risk by instituting a series of quality and safety procedures in the labor and delivery department.To further help patients – while reducing costs for the hospital, insurance providers, and individuals – I frequently developed business cases to provide lower-cost quality care to uninsured/underinsured patients.While providing care, including surgery and advanced laparoscopy, to 20 patients each day, I served as a subject matter expert for multiple audiences. In addition to teaching family medicine residents and advising associates, I also educated listeners of a local radio program on women’s health issues.","duration":"Jul 2010 Nov 2013 3 years 5 months","duration_short":"3 years 5 months","end_date":"Nov 2013","start_date":"Jul 2010","subtitle":"Womens OB/GYN Associates","title":"OB/GYN Physician"}],"url":""},{"company":"Indian Health Service - Chinle Comprehensive Health Center","company_id":null,"location":"Chinle, AZ","positions":[{"description":"While employed by this federal agency under the US Department of Health and Human Services, I treated patients located in the Navajo Nation. This rural site had limited resources, which I maximized to provide residents with quality care.I collaborated with both physicians and patients to identify barriers to access and compliance and with this information launched efforts to improve both. While employed by this federal agency under the US Department of Health and Human Services, I treated patients located in the Navajo Nation. This rural site had limited resources, which I maximized to provide residents with quality care.I collaborated with both physicians and patients to identify barriers to access and compliance and with this information launched efforts to improve both.","duration":"Sep 2009 May 2010 9 months","duration_short":"9 months","end_date":"May 2010","start_date":"Sep 2009","subtitle":"Indian Health Service - Chinle Comprehensive Health Center","title":"OBGYN Physician"}],"url":""},{"company":"The Everett Clinic","company_id":"the-everett-clinic","location":"Everett, Washington","positions":[{"description":"Hired to treat patients in clinic, 2 emergency rooms and the labor and delivery unit of this multidisciplinary healthcare group, I met my revenue goals in half the time of the center’s average physician.The organization’s partnerships with the Medical Services Plan of British Columbia, Canada often involved relocating high-risk Obstetrics patients. I identified and implemented several strategies to effectively use each country’s distinct system to increase efficiency and reduce expenses","duration":"Aug 2006 Aug 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2008","start_date":"Aug 2006","subtitle":"The Everett Clinic","title":"OB/GYN Physician"}],"url":"https://www.linkedin.com/company/the-everett-clinic"},{"company":"The University of Texas Medical Branch at Galveston","company_id":"utmb","location":"Galveston, TX","positions":[{"description":"Chosen to serve as Resident Delegate to regional and national industry conferences, I participated in the development of healthcare policy while treating patients in a 562-bed general medical and surgical hospital. I was privileged to have the opportunity to meet with US senators and representatives to discuss healthcare-related legislation. Chosen to serve as Resident Delegate to regional and national industry conferences, I participated in the development of healthcare policy while treating patients in a 562-bed general medical and surgical hospital. I was privileged to have the opportunity to meet with US senators and representatives to discuss healthcare-related legislation.","duration":"Jun 2002 Jun 2006 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2006","start_date":"Jun 2002","subtitle":"The University of Texas Medical Branch at Galveston","title":"OB/GYN Resident"}],"url":"https://www.linkedin.com/company/utmb"}]', '["Erika Deraleau “I worked alongside Dr. Seema Shah in the department of Ob/Gyn at The Permanente Medical Group for close to three years and consider her one of my most stellar colleagues. Her patient care is consistently outstanding, evidence based, and compassionate. She is collaborative and always steps in to make sure we succeed as a team. However, her remarkable traits go far beyond bedside medicine. In the time that I have known her, I have been consistently impressed at Dr. Shah\'s vision in healthcare leadership and technology. She has a keen appreciation of both healthcare policy and the business of medicine, and has a unique understanding of how technology and medicine can intersect to improve patient care. The combination of Dr. Shah\'s scientific and clinical expertise and penchant for innovation make her uniquely situated to not only succeed in the exam room, but to affect patients at a global level.”","Neeru Gupta “I have had the privilege of working with Dr. Seema Shah at Kaiser Permanente and have been consistently impressed by her. She held a leadership role at KP East Bay Women\'s Health in menopause and depression. As the depression lead, she directly engaged in a multi-disciplinary fashion to improve patient access to key mental health services. Seema thinks globally: incorporating an understanding of health policy, business, and technology to ask necessary questions and explore solutions. She collaborates with her peers and leaders to examine where we can progress and excel. Seema provides care to her patients with kindness and empathy and maintains an exceptional quality of care. In the midst of a busy practice, she is able to stay current in the literature, evidence and best practices, then translates this acumen directly into patient care. Seema also connects with her colleagues to further their knowledge and practice. I cannot speak more highly of Dr. Seema Shah. ”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to improve healthcare organizations and enhance employee engagement by implementing streamlined processes and strengthening quality, and today the agent is reaching out to the user, a seasoned Business Analyst, because they need assistance in analyzing and optimizing supply chain operations in the healthcare industry.
### Human: Agent: ['URFRANCIA GREEN-ANDERSON', 'PROFESSIONAL PROFILE A seasoned, highly motivated Clinical Nurse Manager with over twenty years of experience in the nursing profession and a successful track record in clinical operations and project management. Exceptionally creative with effective organizational abilities and interpersonal skills. Powerful leadership and management experience with especially strong planning, coordinating and delegating capacities. Solid problem solving abilities. Demonstrates capacity to successfully manage multiple projects and deadlines, coming in on time and within budget. Received achievements two years in a row for participating in a state emergency room projects to enhance the quality of emergency care serviced to patients in emergency departments across the state of Illinois. Provides “coaching for performance” to nursing staff and supervisors to improve operations of an Emergency Room and Outpatient Clinics. Fosters an environment which values diversity, open communication, teamwork and extraordinary service. Chairperson for the policy and procedure committees consisting of nursing leaders and staff. Successfully revived a department that had declined in patient care due to severe staff management and organization problems. Through various management techniques and styles that motivated the employees, patient care satisfaction increased by nearly 50% while operating costs stayed constant. Received an achievement for overseeing and assisting a subordinate supervisor in completing the fiscal year where the bottom line was under budget', 'Clinical Operations Manager at Franciscan Alliance, Inc.', 'Franciscan Alliance, Inc.', '[{"company":"Franciscan Alliance, Inc.","company_id":"franciscan-alliance-inc.","industry":"Hospitals and Health Care","location":"","positions":[{"description":"Responsibilities include providing overall clinical operation management for primary and urgent care services ensuring best practice through creating and improving systems/strategies for patient services and staff team, driving positive organizational change to address increasing service demands. Responsibilities include providing overall clinical operation management for primary and urgent care services ensuring best practice through creating and improving systems/strategies for patient services and staff team, driving positive organizational change to address increasing service demands.","duration":"Aug 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Franciscan Alliance, Inc.","title":"Clinical Operations Manager"}],"url":"https://www.linkedin.com/company/franciscan-alliance-inc."},{"company":"Rush University Medical Center","company_id":"rush-university-medical-center","location":"","positions":[{"description":"This position was responsible for the operational supervision and ongoing support of care given to patients on the Hematology/Oncology Unit. This unit consisted of 18 triage stations and 20 exam rooms. Supervised staff were registered nurses, phlebotomists and medical assistants. Supervision included on-going clinical training, evaluations, feedback, support and coaching. This position was responsible for the operational supervision and ongoing support of care given to patients on the Hematology/Oncology Unit. This unit consisted of 18 triage stations and 20 exam rooms. Supervised staff were registered nurses, phlebotomists and medical assistants. Supervision included on-going clinical training, evaluations, feedback, support and coaching.","duration":"Mar 2015 Aug 2015 6 months","duration_short":"6 months","end_date":"Aug 2015","start_date":"Mar 2015","subtitle":"Rush University Medical Center","title":"RN Operations Manager"}],"url":"https://www.linkedin.com/company/rush-university-medical-center"},{"company":"La Rabida Children\'s Hospital","company_id":"la-rabida-children%27s-hospital","location":"","positions":[{"description":"CLINICAL MANAGER, AMBULATORY SERVICES 2005-2015Managed, coordinated and evaluated the delivery of primary and specialty care services for a diverse population of pediatric patients with acute and chronic medical conditions in the Ambulatory setting (Outpatient Clinic, Nurse Access Center & Emergency Room). Responsible for recruitment, selection and retention of staff as well as the quality of care and compliance with all federal, state and regulatory standards. Assumed 24-hour accountability for the ambulatory settings and worked with hospital leaders, physicians, nurses and other disciplines to facilitate accomplishment of the hospital\'s mission. Managed the department budget to ensure responsible control over spending and efficient utilization of hospital resources.INTERIM ADMINISTRATIVE NURSE COORDINATOR (ANC), Inpatient Unit 2010-2013In collaboration with unit team leaders and charge nurses, assumed responsibility for the overall safety and quality care of all patients in the hospital on the evening shifts; served as resource person on patient care related issues. INTERIM EMPLOYEE HEALTH/INFECTION CONTROL NURSE 2012-2014Provided health screens for new employees. Screened illnesses and injuries of employees to determine if job related, contagious and/or warranted the employee being sent home or seek medical care. Determined appropriate isolation precaution for patients who tested positive for infections per CDC guidelines.LEAD NURSE & PRECEPTOR, INPATIENT UNIT 2002-2005Served as a leaders and role model within Inpatient Nursing Unit. Assisted in the education and mentoring of staff. Trained hundreds of new graduates and seasonal nurses to the Inpatient Unit to function independently and care for chronically and acutely ill patients.STAFF NURSE, INPATIENT UNIT 1998-2002Responsible for direct care for pediatric and young adult patients with chronic diseases, post traumatic conditions and acute illnesses.","duration":"Nov 1998 Mar 2015 16 years 5 months","duration_short":"16 years 5 months","end_date":"Mar 2015","start_date":"Nov 1998","subtitle":"La Rabida Children\'s Hospital","title":"Clinical Nurse Manager"}],"url":"https://www.linkedin.com/company/la-rabida-children%27s-hospital"},{"company":"University of Chicago Hospitals (via Nurse Partners)","company_id":null,"location":"","positions":[{"description":"Pediatric care on the General Pediatric and Hematology Units Pediatric care on the General Pediatric and Hematology Units","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"University of Chicago Hospitals (via Nurse Partners)","title":"Registered Nurse"}],"url":""},{"company":"St. James\'s Hospital","company_id":"stjamesshospitaldublin","location":"","positions":[{"description":"Adult patient care on Medical Surgical and Telemetry Unit Adult patient care on Medical Surgical and Telemetry Unit","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"St. James\'s Hospital","title":"Registered Nurse"}],"url":"https://www.linkedin.com/company/stjamesshospitaldublin"}]', '["Chris James “I\'ve worked with Urfrancia on various projects since joining La Rabida nearly two years ago. She has consistently been a professional, dedicated, skilled collaborator and I\'ve enjoyed our work together.”","Kevin Rath “Urfrancia is always a team player, thorough and great to work with!!!”"]'] User: ['Antoine RJ Wright', 'Before making a connect request here, open up a chat, or connect directly at contact.antoinerjwright.com or https://arjwright.youcanbook.me/', 'Strategic Design Operations & Comms; Coaching/Mentoring', 'Avanceé', '[{"company":"Avanceé","company_id":null,"location":"Global","positions":[{"description":"","duration":"Nov 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Nov 2016","subtitle":"Avanceé","title":"Strategic Business Consultant"}],"url":""},{"company":"IT Training & Solutions","company_id":"it-training-&-solutions","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"","duration":"Sep 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Sep 2010","subtitle":"IT Training & Solutions","title":"Consultant-Trainer/Instructor"}],"url":"https://www.linkedin.com/company/it-training-&-solutions"}]', '["Natalie Lockett “Antoine has a big-picture kind of mindset. He has the ability to think further down the project than many people even care to, which obviously is a great skillset in the user experience field. He has the ability to \\"think like the modern user\\" and is very detail-oriented and meticulous about data and facts. His capacity for everyday information research and thirst for knowledge is undeniable.”","GiL Davis, CEO at DFW Healthcare Jobs “This letter of recommendation regards Antoine Wright, the UX/UI Designer on the ATS Salesforce team at the Allegis Group. Antoine is a fantastic UX/UI designer/engineer who ensures that he completely understands the entire “User Story” and then translates those users\' needs into a design/implementation that any company would be proud to put into production. Antoine handled everything from reviewing the user’s needs, wire-framing ideas complete with all necessary styling to implementing the UX for our server team to wire into our platform. Antoine was able to help take our customer’s needs from a \\"prototype\\" state to one that exceeds all our expectations. GiL Davis, CSM, CSPO Senior Agile Transformation Coach”"]']### Assistant: The agent's job is to provide strategic design operations and communications, and today the user is reaching out to the agent because they need coaching and mentoring in their role as a strategic business consultant.
### Human: Agent: ['Anthony Beach', 'My dream is to help one billion people become financially successful and own an NBA franchise... Tony Beach All in one place.. http://www.retaggr.com/card/TwitterOnlineSystem What matters is that you dedicate yourself to always being a little better today than you were yesterday! What I sell.... Can I offer you a free design package? http://thosebasementguys.com Blog Catalog... http://www.blogcatalog.com/user/tonybeach Twitter me... http://www.twitter.com/tonybeach HuffPost Social News... http://www.huffingtonpost.com/social/tonybeach?action=profile Tony Beach @tonybeach York What matters is that you dedicate yourself to always being a little better today than you were yesterday! Part time job to earn extra money? 5 hours per week! http://thefranchisecareer.com/tonybeach Win 1,000,000 credits visitors..... till 3/20/11... http://hits9.com/?ref=1503 Specialties: Helping one billion people! Thank you very much! Tony Beach', 'Owner at TheAutoSurfer.com', 'http://joinclaimyourdeal.com/r:1874', '[{"company":"http://joinclaimyourdeal.com/r:1874","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2011 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"Aug 2011","subtitle":"http://joinclaimyourdeal.com/r:1874","title":"ClaimYourDeal"}],"url":""},{"company":"TheAutoSurfer.com","company_id":null,"location":"","positions":[{"description":"Receive unlimited FREE hits to all your websites right now!Use our Auto Surfer to get thousands of FREE hits for your website today!Visitors will come from all over the world and it won\'t cost you a dime!◦15 Second Timer ◦100% Automatic! ◦2:1 Surf Ratio ◦FREE Traffic 24 Hours a Day! ◦Fast Website Approvals! Get Massive Traffic Immediately!You can promote as many websites as you like!All you have to do is open up your browser and let our autosurf website do the rest!Earn 20 percent FREE credits from all of your referrals!Not only will you receive unlimited FREE hits to your selected web pages.you also receive 20% of the credits earned by your referrals! With enough referrals you can be receiving thousands of hits a day!","duration":"May 2011 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"May 2011","subtitle":"TheAutoSurfer.com","title":"Owner"}],"url":""},{"company":"vTraffic Rush","company_id":null,"location":"","positions":[{"description":"Even as a free member you earn 20% commisions for every member you directly refer that upgrades to pro and even when they play in the Viral Pool!Thanks again for joining, Sincerely,Tony Beachhttp://vtrafficrush.com/?rush=smartenergy Even as a free member you earn 20% commisions for every member you directly refer that upgrades to pro and even when they play in the Viral Pool!Thanks again for joining, Sincerely,Tony Beachhttp://vtrafficrush.com/?rush=smartenergy","duration":"Apr 2011 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Apr 2011","subtitle":"vTraffic Rush","title":"This feature multiplies your banner exposure and traffic exponentially!"}],"url":""},{"company":"The Most Potent Energy Drink","company_id":null,"location":"","positions":[{"description":"Partnering with my Mentor Todd Smith-Little Things Matter and Dr. Neal Secrist-Heart Doctor and only working part time about 5 hours per week to see how much I can earn promoting something I love ...Energy drinks...the most potent drink in the universe!http://naturalsmartenergy.com/tonybeachhttp://pgdnews.comhttp://biosliferesearch.com/Tony Partnering with my Mentor Todd Smith-Little Things Matter and Dr. Neal Secrist-Heart Doctor and only working part time about 5 hours per week to see how much I can earn promoting something I love ...Energy drinks...the most potent drink in the universe!http://naturalsmartenergy.com/tonybeachhttp://pgdnews.comhttp://biosliferesearch.com/Tony","duration":"Jan 2011 - Present 11 years 6 months","duration_short":"11 years 6 months","end_date":"Present","start_date":"Jan 2011","subtitle":"The Most Potent Energy Drink","title":"Part time job..Full time income!"}],"url":""},{"company":"Those Remodeling Guys","company_id":null,"location":"","positions":[{"description":"What matters is that you dedicate yourself to always being a little better today than you were yesterday. What matters is that you dedicate yourself to always being a little better today than you were yesterday.","duration":"Sep 2009 - Present 12 years 10 months","duration_short":"12 years 10 months","end_date":"Present","start_date":"Sep 2009","subtitle":"Those Remodeling Guys","title":"Marketing Pro"}],"url":""},{"company":"MySocialURL","company_id":null,"location":"","positions":[{"description":"My SocialURL....Create Your FREE MySocialURLProfile Today, and Start Earning UpTo $20 For Every Lead You Generate!http://www.mysocialurl.com/r/tonybeach/Today I\'m going to teach you a few Twitter Tips to help your business grow! 1-Follow me at Twitter..... http://www.twitter.com/tonybeach My SocialURL....Create Your FREE MySocialURLProfile Today, and Start Earning UpTo $20 For Every Lead You Generate!http://www.mysocialurl.com/r/tonybeach/Today I\'m going to teach you a few Twitter Tips to help your business grow! 1-Follow me at Twitter..... http://www.twitter.com/tonybeach","duration":"Mar 2009 - Present 13 years 4 months","duration_short":"13 years 4 months","end_date":"Present","start_date":"Mar 2009","subtitle":"MySocialURL","title":"Partner"}],"url":""}]', '["Berri Rannells “Anthony is a very genuine person that enjoys helping people. He is one of the most devoted individuals I have met and you would be honored to have Anthony as a business partner, mentor or friend.”","Lord Sealand “Anthony was a great student”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to offer business consulting services, and today, the agent is reaching out to the user because they need to discuss potential opportunities for collaboration in improving the user's production line efficiency.
### Human: Agent: ['Ngozi (in-guh-zee) Ahanotu', 'I am the founder and operator of NIA NIA CREATIVE STUDIO and NO SMALL THING PRODUCTIONS - creative spaces where we develop authentic Black stories. Visit nianiacreative.com for more.I am familiar with multiple writing styles that keep me invaluable to teams across many industries - including but not limited to tech, home and hardware, education, digital marketing, product design, TV, and film. I am dedicated to using my diverse skillset to empower your brand and activate engagement to audiences everywhere. My goal is to always design the ultimate experience for readers, listeners, and consumer to engage in conversation and enlightenment.As a former journalist who still loves to report good news about good people, places, and things, I\'ve contributed to several local, regional, and national media outlets over the last decade. Some of my most popular headlines include Creative Loafing\'s "The Diva in Drake," ATTN\'s "Abuse in the LGBT Community is Going Unnoticed," and Huff Post\'s "The Celibacy and Spirituality of Masturbation" as well as #SellingBlackGirlMagic series that profiled Black-women owned businesses.', 'Founder | Masterful UX/Content Writer & Storyteller', 'NIA NIA Creative', '[{"company":"NIA NIA Creative","company_id":"nia-nia-creative","industry":"Writing and Editing","location":"Atlanta, GA","positions":[{"description":"As an ever evolving creative writer, copywriter, and reporter, I\'ve maintained several roles in writing, editing, and producing content for different clients. I am effective in using expertise from previous roles in hospitality and customer service into an influential digital content and communications position.• Use researched and analyzed insights to develop localized content and copy for corporate, e-commerce, media, and lifestyle brands• Manage and maintain brand voice and copy standards across multiple assignments while always meeting deadlines• Use various tech softwares to supervise freelance and contract staff for editorial divisions – coordinating feedback, calendar, and publishing • Research, write, proofread and manage all content projects not limited to product descriptions, textbooks, press releases, audio or video scripts and production for curated audience segments, advertising and podcasts• Generate and organize content with research surrounding consumer searches, localization and accessibility","duration":"Jan 2010 - Present 11 years 8 months","duration_short":"11 years 8 months","end_date":"Present","start_date":"Jan 2010","subtitle":"NIA NIA Creative","title":"Content Writer and Producer"}],"url":"https://www.linkedin.com/company/nia-nia-creative"},{"company":"360BLK","company_id":"360blk","location":"Atlanta, Georgia, United States","positions":[{"description":"360BLK is a discovery platform on a mission to make the search for all things Black more useful, social, and equal. Visit 360BLK.com to find Black fast and circulate your dollar in Black communities with intention and ease. 360BLK is a discovery platform on a mission to make the search for all things Black more useful, social, and equal. Visit 360BLK.com to find Black fast and circulate your dollar in Black communities with intention and ease.","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"360BLK","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/360blk"},{"company":"The Home Depot","company_id":"the-home-depot","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"The Home Depot","title":"Online Content Editor"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"Sears Home Services","company_id":"sears-home-services","location":"","positions":[{"description":"","duration":"Oct 2015 Dec 2018 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2018","start_date":"Oct 2015","subtitle":"Sears Home Services","title":"Member Communications Advocate"}],"url":"https://www.linkedin.com/company/sears-home-services"}]', '["Ashley (Joseph) Keller “I had the pleasure of working directly with Ngozi during her time as the Events Manager at TasteTrekker Food & Travel Expo. Ngozi’s incredible adaptability and swift “on the spot” thinking is what makes her an excellent events manager. She takes charge of any task she is given and thoroughly gets the job done in a timely manor. Ngozi handles multi-tasking with ease and is wonderful at simultaneously taking on many aspects of event planning. Ngozi is also able to work effectively with other co-workers, clients, sponsors and vendors making her a great addition to the team. Her leadership and communications skills are key to Taste Trekkers on-site success. During the event weekend Ngozi managed over 25 volunteers, vendors and staff making this years event run smoothly. With her abilities, adaptability, and dedication, Ngozi will be an excellent asset for your company. I have no doubts you will be exceptionally pleased if you hire her. ”","Seth Resler “In 2013, Ize called me up and asked if she could volunteer to help with the Taste Trekkers Food & Travel Expo. It was immediately obvious that Ize was smart and talented, and I brought her on board. She was so helpful in that first year that I hired her to help with our second Food & Travel Expo. The reason was simple: If a decision had to be made while I wasn\'t in the room, I trusted her judgment. Ize was instrumental to the initial success of this event. She works hard, is self-motivated, and produces results. I am proud to have had her as a member of my team.”"]'] User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to develop authentic Black stories and empower brands through diverse writing styles, while the user is reaching out to the agent because they need assistance in marketing and business development for their healthcare business.
### Human: Agent: ['Jeremy Etress', 'I have a strong aptitude for developing practical, data-driven business recommendations that meet clients’ needs and objectives. I offer discipline, conscientiousness and a dependable approach toward expectations and I aspire to strengthen a cohesive team that trusts one another, engages in constructive conflict, commits to group decisions and holds one another accountable.', 'Audit Services Data Analytics Senior Manager at SunTrust now Truist', 'Truist', '[{"company":"Truist","company_id":"truistfinancialcorporation","industry":"Financial Services","location":"Atlanta, GA","positions":[{"description":"• Engage analytical and visualization techniques to support data driven decision-making efforts across business landscape• Possess and continuously build upon technical and soft skills necessary to manage and complete data analytic components of competing engagements • Expand overall use of data analytic capabilities and technical support for audit scope across lines of business • Demonstrate judgment in selecting tasks for delegation and allocating applicable resources• Leverage influence to bring individuals and groups together to achieve common goals • Keep supervisors appropriately informed on status of project management plans, progress and issues • Encourage supervised staff to invest productively in themselves and their teammates toward continued progress and excellence• Convey an attitude of dependability, cooperation, ownership and tenacity","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Truist","title":"Audit Services Data Analytics Senior Manager"}],"url":"https://www.linkedin.com/company/truistfinancialcorporation"}]', '["Mark Jones “Jeremy is a consummate professional who offers best in class business intelligence expertise, proven business acumen, and excellent collaboration skills in team-oriented work environments. He is an exceptional SAS and QlikView developer, and he has continually takes advantage of opportunities to broaden his technical expertise to deliver insight that critically informs strategic and tactical business decisions. Jeremy consistently exhibits a tremendous amount of focus and accountability regarding the quality of his work. He diligently pursues thorough knowledge and command of his business clients’ needs, and he reliably meets deadlines and exceeds expectations.”","Wallace Jones “Jeremy is an excellent leader of our client engagement and brings in-depth analytical insights to the program. He conducts detailed analyses and translates the data findings into executive-level formats to help our client make better decisions. Jeremy does an excellent job of articulating project deliverables and maintaining a structured approach in order to be sure project tasks are completed timely and with quality.”"]'] User: ['Suzanne Laing, CPA (Inactive)', 'In my position as a Data Strategy Analyst, I play a key role in developing partnerships with business units while providing financial modeling, validating business requirements, acquisition analysis, and decision support. I collaborate with marketing and finance leadership to support growth & returns, strategy, and marketing activities. I am known for performing data analysis to provide actionable insights and solutions to support business needs, expertise in creating dashboards and developing automated processes to make my colleagues lives’ easier and assist them in making fact-based business decisions. I have worked on some interesting and challenging projects from analyzing on-line user behavior which helped us release a new system and increase usage, to leveraging relational databases and data warehouses where I used MS Excel, Excel VBA, MS Access, SQL and Business Objects to mine data for increasing ancillary revenue.Specialties: BI, Data Analysis, Investment Valuation, Mortgage Securities, Bonds, Process Improvement, Problem Investigation and Resolution, MS Excel and Access, Excel VBA, SQL, Business Objects, eMarketing Campaigns, KPIs, Performance Dashboards, Crystal Reports, Relational Databases, Data Warehouse, Financial Services, Legal Services', 'Data & Financial Analyst at Thomson Reuters | Excel Expert | Creating & Analyzing Dashboards | Automating Reporting', 'Thomson Reuters', '[{"company":"Thomson Reuters","company_id":"thomson-reuters","industry":"IT Services and IT Consulting","location":"Eagan, Minnesota","positions":[{"description":"• Enabled self-service by providing key data for internal Marketing departments. Data sourced with Oracle, blended and transformed using Alteryx, served with Excel. • Created additional tools and data for technically challenged Internal Clients using Excel, VBA, Microsoft Access, Oracle SQL and Alteryx. Reduced their support from 1 FTE down to .1 FTE.• Learned Datawarehouse CRM data (Salesforce) feeding to Tableau in three weeks. Resolved urgent user questions.• Enabled “data at their fingertips” strategy, supporting key corporate goal of reducing key strategic asset attrition.","duration":"Dec 2013 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Dec 2013","subtitle":"Thomson Reuters","title":"Data Engineer / Marketintg Data Analyst"}],"url":"https://www.linkedin.com/company/thomson-reuters"},{"company":"Thomson Reuters","company_id":"thomson-reuters","location":"","positions":[{"description":"Provide outstanding internal customer service by seeking input and listening to needs and improving processes and solutions for BI. Created meaningful, automated dashboards, analysis and reports to allow for fact-based decision making.ONLINE USER EXPERIENCE ANALYSIS • Partner with Social Media subject matter expert to evaluate tools and KPI’s for key management dashboard. Took initiative to increase subject matter knowledge and tool effectiveness.• Manage process to determine revenue allocation method for on-line Marketing programs. Involved cross collaboration with other departments, including Finance. Tools used were MS Access and SQL.• Define and develop multi-source applications to analyze on-line marketing campaigns. Leveraged MS Access, SQL, VBA and Excel.MARKETING CAMPAIGN REPORTING & ANALYSIS• Convert data into actionable intelligence resulting in changes to marketing campaigns• Strategically identify information that later proved invaluable in analyzing user experience.eMARKETING ANALYTICS• Contact for eMarketing analytics, user behavior and reporting.• Partner closely with other departments to design custom analysis and requests. • Automate and streamline email reporting process using Excel VBA, saving over 10 hours monthly.• Work with Thomson Reuters statistician to analyze data using regression.","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Thomson Reuters","title":"Strategy Analyst | Data Mining | Excel | Excel VBA | MS Access | Business Objects | SQL"}],"url":"https://www.linkedin.com/company/thomson-reuters"},{"company":"GMAC ResCap","company_id":"gmac-rescap","location":null,"positions":[{"description":"• Modeled bonds within CDO’s using cash flow models. Collaborated with Risk Management department. Results booked to financial statements (223 bonds, $441mm in assets). • Presented key liquidity reports to Sr. VP. Results used in decision making during critical market liquidity crisis. Required collaboration with other departments, especially Treasury. • Identified process improvements for key liquidity report to be produced monthly. (over $20B in assets)• Strengthened relationships with other departments. Resulted in easier to integrate information.","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"GMAC ResCap","title":"Lead Financial Analyst | Asset Valuation | Liquidity | CDOs"},{"description":"• Effectively managed and trained staff of five analysts.• Modeled mortgage inventory by simulating complex securities. Results used by trading and accounting to monitor assets and book P&L. (>$5B in Assets)• Implemented model changes and process efficiencies while closely following internal control processes. Utilized MS Excel, Excel VBA and Oracle databases. • Worked with other departments to resolve model issues quickly, usually under pressure. Avidly learned underlying processes and investment concepts. • Identified business needs and developed database tool to analyze changes in loan inventory. Determined criteria by analyzing Oracle data. Negotiated resources and collaborated with IT. Tool built in MS Access. Database running within 35 days.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"GMAC ResCap","title":"Lead Financial Analyst – Valuation | Mortgage Securities | Excel VBA | Oracle Databases"},{"description":"• Instrumental in coordinating SEC Comment Letter process when GMAC formed Rescap in 2004. Enabled company to obtain separate credit rating resulting in lower funding costs.• Analyzed month-end investment revenue (Residuals, Servicing). Results explained to financial leadership.","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"GMAC ResCap","title":"Lead Financial Analyst | Month-End Investment Reports | Excel | ESSBASE"}],"url":"https://www.linkedin.com/company/gmac-rescap"},{"company":"American Express Financial Advisors","company_id":"american-express-financial-advisors","location":"","positions":[{"description":"","duration":"Aug 1986 Jul 2004 18 years","duration_short":"18 years","end_date":"Jul 2004","start_date":"Aug 1986","subtitle":"American Express Financial Advisors","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/american-express-financial-advisors"}]', '["Brenda Capron “Suzanne is masterful at aggregating large amounts of disparate data and writing process code so that even a novice can use it well and even better, understand it. She simplifies complexity; an added bonus is that she brings her best communication game every day, which makes working, learning and growing with her a true pleasure. Suzanne makes work fun.”","Shannon O\'Hanlon “I have worked with Suzanne on several initiatives at Thomson Reuters. She is an amazing, intelligent, and passionate analyst. Her Excel and Access skills are unmatched. Her thorough understanding of the capabilities and benefits of each allow her to leap over any hurdle that stands in her way. She has an amazing attention to detail and improves processes using her skills that save time and energy. Beyond just her mere talent; she is a great teammate and is always looking for ways to either learn or share knowledge.”"]']### Assistant: The agent's job is to provide data-driven business recommendations and strengthen a cohesive team, while the user is reaching out to the agent because they need assistance in developing automated processes and creating dashboards for fact-based business decisions.
### Human: Agent: ['Arvin Pineda', 'Over 21 years of professional Information Technology experience including:•Specialized in database programming and web development.•Extensive experience in managing and supporting information systems.•Strong technical background with training and project management skills.•Experienced in VB, Java, COBOL, Crystal Reports, SQR, and PeopleCode.•Experienced with the following types of application systems: financial accounting and reporting, human resources and payroll.•Advanced PeopleSoft technical skills include: the complete PeopleTools suite, Application Server Configuration and Administration, Database Administration.•Advanced PeopleSoft functional skills include: Human Resources / Base Benefits / Benefits Administration / Cobra / North American Payroll, and Payroll Interface.', 'Conversion and Parallel Testing at Kaiser Permanente', 'Kaiser Permanente', '[{"company":"Kaiser Permanente","company_id":"kaiser-permanente","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Sep 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Sep 2017","subtitle":"Kaiser Permanente","title":"Conversion/Parallel Testing Consultant"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"G.E.P. Solutions, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"G.E.P. Solutions, Inc.","title":"Principal Consultant"}],"url":""},{"company":"Ascension","company_id":"ascensionorg","location":"","positions":[{"description":"","duration":"Nov 2011 Sep 2017 5 years 11 months","duration_short":"5 years 11 months","end_date":"Sep 2017","start_date":"Nov 2011","subtitle":"Ascension","title":"PeopleSoft Technical/Functional Consultant"}],"url":"https://www.linkedin.com/company/ascensionorg"},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"","positions":[{"description":"","duration":"Aug 2009 Sep 2011 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2011","start_date":"Aug 2009","subtitle":"Kaiser Permanente","title":"PeopleSoft Consultant"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"Robert Half International","company_id":"robert-half-international","location":"","positions":[{"description":"","duration":"Nov 2008 Aug 2009 10 months","duration_short":"10 months","end_date":"Aug 2009","start_date":"Nov 2008","subtitle":"Robert Half International","title":"PeopleSoft Consultant"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Citi Residential Lending","company_id":"citi-residential-lending","location":"","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Citi Residential Lending","title":"Supervisor"}],"url":"https://www.linkedin.com/company/citi-residential-lending"},{"company":"ACC Capital Holdings","company_id":"acc-capital-holdings","location":"","positions":[{"description":"","duration":"Dec 2003 Aug 2007 3 years 9 months","duration_short":"3 years 9 months","end_date":"Aug 2007","start_date":"Dec 2003","subtitle":"ACC Capital Holdings","title":"HRIS Technical Supervisor"}],"url":"https://www.linkedin.com/company/acc-capital-holdings"},{"company":"Novydia","company_id":null,"location":"","positions":[{"description":"","duration":"May 2002 Dec 2003 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2003","start_date":"May 2002","subtitle":"Novydia","title":"Senior Consultant"}],"url":""},{"company":"The Aguila Consulting Group","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1999 May 2002 3 years","duration_short":"3 years","end_date":"May 2002","start_date":"Jun 1999","subtitle":"The Aguila Consulting Group","title":"Senior Consultant"}],"url":""}]', '["Kristine Williams “Arvin is highly skilled, motivated and dependable. I worked very closely with Arvin on multiple projects and could always rely on him to solve problems and develop creative solutions. He is one of the very best technical resources I have ever had the pleasure of working with.”","Madhu Merugumala “Arvin is an excellent employee, extremely committed to his work and willing to go the extra mile when needed. I highly recommend him to any future employer!”"]'] User: ['Keith A. Nichols', "I am an accomplished Digital Marketing Professional with over 20 years' experience executing digital marketing strategy and programs in both client and agency roles. I have a proven record of expanding business and building consumer and brand relationships. I have also executed integrated digital marketing programs globally and am skillful in defining digital marketing audiences and segments for integrated on and offline campaigns.", 'Digital Marketing Professional - Educator - Speaker', 'Sekisui Diagnostics, LLC', '[{"company":"Sekisui Diagnostics, LLC","company_id":"sekisui-diagnostics-llc","industry":"Medical Equipment Manufacturing","location":"","positions":[{"description":"","duration":"May 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Sekisui Diagnostics, LLC","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/sekisui-diagnostics-llc"},{"company":"San Diego State University","company_id":"san-diego-state-university","location":"San Diego, California, United States","positions":[{"description":"Providing Students the skills & traits necessary to be excellent digital marketing professionals Providing Students the skills & traits necessary to be excellent digital marketing professionals","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"San Diego State University","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/san-diego-state-university"}]', '["Trish Arellano “Keith brings a wealth of knowledge, hard work, positivity and humor to his role, which enables him to effectively collaborate with internal, external and cross-functional teams for optimal results. He well understands and manages the balance of performance and cost effectiveness in the paid digital arena, and he comfortably spans the spectrum of leadership and hands on expertise. A solid member of any marketing group, I highly recommend Keith, and I’d be happy to have him on my team again in the future!”","Shannon Robinson “Just have to say, I love having Keith on my team. I don\'t think a more positive and \\"bright side\\" looking person you will meet. He\'s always willing to take time out of his busy schedule to answer questions or help with a project. Keith knows his stuff (paid search marketing) and is always looking for ways to improve and broaden his skill set. Like most of us in corporate marketing, Keith really knows how to roll with the punches. He understands the importance of SEO and SEM working together, and how by working together we are able to improve ROI for all of our business units. What more can I say? Keith\'s the bomb and I\'m so glad to have met him and continue to enjoy working with him.”"]']### Assistant: The agent's job is to provide technical consulting services for information systems, and today the user is reaching out to the agent because they need assistance in developing and executing integrated digital marketing strategies for their business.
### Human: Agent: ['Paul Blanchard', 'Infrastructure technology support and seasoned customer service skills. My goal is to provide consistent support and solutions in technology, using my expertise in systems administration and problem management, my commitment to personal and professional excellence, and my proficient written and oral communication skills. Specialties: Windows Server Admin, Problem/Incident Management, Program Management, Service Delivery, Data Center Operations Management.', 'IT Infrastructure Engineer at OroraVisual', 'Orora Visual', '[{"company":"Orora Visual","company_id":"orora-visual","industry":"Printing","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"May 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"May 2014","subtitle":"Orora Visual","title":"Senior System Administrator"}],"url":"https://www.linkedin.com/company/orora-visual"},{"company":"Atos International","company_id":"atos","location":"Texas","positions":[{"description":"","duration":"2011 Sep 2013 2 years","duration_short":"2 years","end_date":"Sep 2013","start_date":"2011","subtitle":"Atos International","title":"Wintel Engineer III"}],"url":"https://www.linkedin.com/company/atos"},{"company":"Siemens","company_id":null,"location":"Texas","positions":[{"description":"","duration":"May 2008 Dec 2011 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2011","start_date":"May 2008","subtitle":"Siemens","title":"Wintel Engineer / DCO Consultant"}],"url":""},{"company":"CSC","company_id":"csc","location":"","positions":[{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"CSC","title":"Availability (Crisis) Manager / Operations Lead"}],"url":"https://www.linkedin.com/company/csc"},{"company":"Harcourt","company_id":"houghton-mifflin-harcourt","location":"","positions":[{"description":"","duration":"Apr 2003 Aug 2005 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2005","start_date":"Apr 2003","subtitle":"Harcourt","title":"Systems Operations Lead"}],"url":"https://www.linkedin.com/company/houghton-mifflin-harcourt"},{"company":"Ericsson","company_id":"ericsson","location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Ericsson","title":"Systems Operator"}],"url":"https://www.linkedin.com/company/ericsson"}]', '["Edward L. Kent “I worked with Paul on the WaMu Card Services account, first with CSC, and then again with Siemens. During the role with CSC, Paul was an Availability Manager. He was responsible for leading outage bridges in efforts of service restoration to our client. As a Wintel Server Engineer, I interacted with him frequently on outages. His cool and calm demeanor in even some of the most stressful outages was impressive. He was always able to keep control of the bridge and keep everyone focused on the end goal of restoration of service, regardless of how hectic or disorganized it sometimes could get if allowed, which he never did. When with Siemens, Paul transferred to the role of Application Support on PhophIT, a Tier 1 application. I was amazed at how quickly he seamlessly picked up all aspects of that role. He was like a sponge - absorbed and retained all information and fast. The company was shutting down that application, so after that, he was transferred to the Wintel Server Team. Again, lightning speed at learning and understanding his new duties. Paul has that thing that just can\'t be taught in a classroom environment, common sense, and his eagerness and desire to learn new and emerging technologies was invaluable to us and our client. He\'s also a pleasure to work with. That other attribute that can\'t be taught is work ethic, and his is second to none. I highly recommend Paul.”","Jacqueline Reliford “I came to know Paul when I interviewed him for a position as a Computer Operator for CSC. I immediately recommend him for the position. Paul has a great professional attitude. He is very dedicated, and his level of customer service skills is outstanding. Paul has handled high stress, and high pressure in crisis management situations. Paul has great technical knowledge. Paul is a true team player and a great pleasure to work with. I highly recommend Paul for any technical and customer service position. He would be a great asset to any company.”"]'] User: ['Troy Farmer', 'Experienced Information Technology Operations Manager with a demonstrated history of working in the airlines/aviation industry. Skilled in acquisitions, network design, transition of new acquisitions, telecom maintenance and installations, helpdesk management, PCI compliance, system administration, office 365 deployment and management.', 'IT Operations Mgr Ross Aviation LLC', 'Ross Aviation LLC', '[{"company":"Ross Aviation LLC","company_id":"ross-aviation-llc","location":"","positions":[{"description":"","duration":"Aug 2016 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Ross Aviation LLC","title":"IT Operations Manager"}],"url":"https://www.linkedin.com/company/ross-aviation-llc"}]', '["Debra Clem “Troy is very detailed oriented and focused on customer service. He has contributed to projects in a timely manner and shows a strong sense of urgency toward problem resolution.”","Chester Hull “I work with Troy on an ongoing basis to manage the installations of our On-Hold messaging service for Landmark Aviation. Troy has been easy to work with, friendly, and responsive!”"]']### Assistant: The agent's job is to provide consistent support and solutions in technology, using their expertise in systems administration and problem management, and today they are reaching out to the user because they need assistance with telecom maintenance and installations.
### Human: Agent: ['Jake Astle', 'A very passionate, strategic, performance-driven and growth-minded software leader with a career history of effectively building and designing products to support goals while elevating overall user experiences. Resourceful in uncovering solutions that meet all business needs; skilled at building teams and forging cross-disciplinary relationships to align business and technology objectives. Executes strategies that optimize business operations and enhance functionality. AngularJS, NodeJS, Greensock, Jade, Swig, EmberJS, SASS, LESS, AWS, Grunt, Gulp, CSS, jQuery, Express, Bootstrap, Material Design, JSON, REST, Ruby, JavaScript, Ajax, SQL, XML, OSX, MySQL, MongoDB Specialties: Front End Web Development', 'CTO / Senior Software Engineer at Allmoxy', 'Allmoxy', '[{"company":"Allmoxy","company_id":null,"location":"Ogden Utah","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Allmoxy","title":"CTO / Senior Software Engineer"}],"url":""},{"company":"Contravent","company_id":"contravent","location":"greater salt lake city area","positions":[{"description":"HTML5 / CSS3 / JavaScript Front End Web Frameworks (AngularJs, Ember.js, JQuery/JQuery UI,etc) NodeJS, MEAN, SASS, Grunt, karma Restful Web Service Integration and Architecture Reactive Design Principles Responsive Design Principles Load Optimization Browser Specific Memory Optimization MongoDB, MySQL, Postgres AWS HTML5 / CSS3 / JavaScript Front End Web Frameworks (AngularJs, Ember.js, JQuery/JQuery UI,etc) NodeJS, MEAN, SASS, Grunt, karma Restful Web Service Integration and Architecture Reactive Design Principles Responsive Design Principles Load Optimization Browser Specific Memory Optimization MongoDB, MySQL, Postgres AWS","duration":"Apr 2014 Jun 2018 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jun 2018","start_date":"Apr 2014","subtitle":"Contravent","title":"Senior Developer"}],"url":"https://www.linkedin.com/company/contravent"},{"company":"ProActive Health Solutions","company_id":"proactive-health-solutions","location":"kaysville ut","positions":[{"description":"Oversee all software development and advise on all technical needs and planning.Streaming server administratorDBAFont-end DevelopmentBackend DevelopmentSocial MediaEnsuring deadlines are meetRuby on Rails, HTML, HTML5, Javascript, CSS, Ajax, jQuery, MySQL, XML, JSON, OSX, Linux, mobile Oversee all software development and advise on all technical needs and planning.Streaming server administratorDBAFont-end DevelopmentBackend DevelopmentSocial MediaEnsuring deadlines are meetRuby on Rails, HTML, HTML5, Javascript, CSS, Ajax, jQuery, MySQL, XML, JSON, OSX, Linux, mobile","duration":"Jun 2013 Apr 2014 11 months","duration_short":"11 months","end_date":"Apr 2014","start_date":"Jun 2013","subtitle":"ProActive Health Solutions","title":"Chief Technology Officer"}],"url":"https://www.linkedin.com/company/proactive-health-solutions"},{"company":"Utah Loan Servicing","company_id":"utah-loan-servicing","location":"","positions":[{"description":"Manage all parts of our IT department.VoIP phone systemNetworkFirewallsColdfusion development MySQL DBA XML CSSAjaxSOAP Manage all parts of our IT department.VoIP phone systemNetworkFirewallsColdfusion development MySQL DBA XML CSSAjaxSOAP","duration":"Nov 2005 Apr 2014 8 years 6 months","duration_short":"8 years 6 months","end_date":"Apr 2014","start_date":"Nov 2005","subtitle":"Utah Loan Servicing","title":"IT Manager /Sr. Web Developer"}],"url":"https://www.linkedin.com/company/utah-loan-servicing"},{"company":"Ensign Systems","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2004 Nov 2005 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2005","start_date":"Sep 2004","subtitle":"Ensign Systems","title":"Network Admin/Developer"}],"url":""}]', '["Chris Mismash “I have known Jake for over a decade. First as a student in my software engineering courses, and then as a teammate and colleague. Jake immediately impresses those he works with by his passion for learning, and commitment to excel in his work. His natural leadership is paired with a positive mindset and a willingness to dig in and make things happen. ”","Tom Compagno “Jake is one of those unicorns in the industry. I worked with Jake in the hectic agency atmosphere at Contravent. Day to day you never knew what kind of project would head our way and it never slowed Jake down. Start with application front-end genius, end with scalable and maintainable strategic architectures, inject managing, mentoring and team building into the mix - Jake excels at every request put in front of him and he does it with grace and high emotional intelligence. I would highly recommend Jake for any role you could possibly use to get him onboard.”"]'] User: ['Nora Guerrera', 'I am a strategic leader and entrepreneur who specializes in innovation, strategy development, organizational design, execution, implementation and partnerships, with the ability to develop and execute complex strategies across organizational lines, partners and through multiple delivery channels and disciplines. I have a diverse background in anthropology, user experience, innovation and strategic design.', 'Digital Product Strategist, Leader, Consultant, Founder', 'Foundry', '[{"company":"Foundry","company_id":"foundrymakes","industry":"Software Development","location":"Minneapolis, MN","positions":[{"description":"","duration":"feb. de 2022 - actualidad 4 meses","duration_short":"4 meses","end_date":"- actualidad","start_date":"feb. de 2022","subtitle":"Foundry","title":"Director of Design Strategy"}],"url":"https://www.linkedin.com/company/foundrymakes"},{"company":"Activity Central","company_id":"activitycentral-life","location":"Minneapolis, Minnesota, United States","positions":[{"description":"www.activitycentral.life www.activitycentral.life","duration":"ene. de 2021 - actualidad 1 año 5 meses","duration_short":"1 año 5 meses","end_date":"- actualidad","start_date":"ene. de 2021","subtitle":"Activity Central","title":"Founder and CEO"}],"url":"https://www.linkedin.com/company/activitycentral-life"},{"company":"Wells Fargo","company_id":"wellsfargo","location":"","positions":[{"description":"","duration":"jun. de 2020 feb. de 2022 1 año 9 meses","duration_short":"1 año 9 meses","end_date":"feb. de 2022","start_date":"jun. de 2020","subtitle":"Wells Fargo","title":"VP, Digital Solutions"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"West Monroe Partners","company_id":"westmonroe","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"(GoKart Labs was acquired by West Monroe Partners.) (GoKart Labs was acquired by West Monroe Partners.)","duration":"oct. de 2019 jun. de 2020 9 meses","duration_short":"9 meses","end_date":"jun. de 2020","start_date":"oct. de 2019","subtitle":"West Monroe Partners","title":"Digital Strategy and Transformation"}],"url":"https://www.linkedin.com/company/westmonroe"},{"company":"GoKart Labs","company_id":"gokart-labs","location":null,"positions":[{"description":"- Lead the development of the Consulting team at GoKart Labs- Part of the leadership team through the acquisition process.","duration":"abr. de 2019 oct. de 2019 7 meses","duration_short":"7 meses","end_date":"oct. de 2019","start_date":"abr. de 2019","subtitle":"GoKart Labs","title":"Managing Director, Consulting"},{"description":"","duration":"may. de 2018 mar. de 2019 11 meses","duration_short":"11 meses","end_date":"mar. de 2019","start_date":"may. de 2018","subtitle":"GoKart Labs","title":"Solution Lead"}],"url":"https://www.linkedin.com/company/gokart-labs"},{"company":"OnEnd Consulting","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"We help our clients explore, prepare and thrive in the new world. We can help you find profitable business models and adapt to changing markets. We help our clients explore, prepare and thrive in the new world. We can help you find profitable business models and adapt to changing markets.","duration":"jul. de 2016 abr. de 2018 1 año 10 meses","duration_short":"1 año 10 meses","end_date":"abr. de 2018","start_date":"jul. de 2016","subtitle":"OnEnd Consulting","title":"Senior Director"}],"url":""},{"company":"U.S. Bank","company_id":"us-bank","location":null,"positions":[{"description":"","duration":"may. de 2011 jun. de 2016 5 años 2 meses","duration_short":"5 años 2 meses","end_date":"jun. de 2016","start_date":"may. de 2011","subtitle":"U.S. Bank","title":"Vice President, Innovation"},{"description":"","duration":"may. de 2010 may. de 2011 1 año 1 mes","duration_short":"1 año 1 mes","end_date":"may. de 2011","start_date":"may. de 2010","subtitle":"U.S. Bank","title":"Mobile Platform Lead"},{"description":"","duration":"dic. de 2008 abr. de 2010 1 año 5 meses","duration_short":"1 año 5 meses","end_date":"abr. de 2010","start_date":"dic. de 2008","subtitle":"U.S. Bank","title":"User Experience Strategist & Mobile Banking Lead"},{"description":"","duration":"jun. de 2006 dic. de 2008 2 años 7 meses","duration_short":"2 años 7 meses","end_date":"dic. de 2008","start_date":"jun. de 2006","subtitle":"U.S. Bank","title":"Information Architect"}],"url":"https://www.linkedin.com/company/us-bank"}]', '["John Neenan «Nora is a talented web designer and her work in Mobile is notable. I have worked with Nora for a number of years and my respect for her has increased steadily. She delivers designs that meet business goals and is a collaborative partner in the process. Her concern for designs that work for real customers is close to my heart. I would recommend Nora as a member of a large design team, or as a team of one.»","Paul Larson «Nora is a rare combination of high talent, remarkable intellect and relentless drive to succeed. In all the roles and responsibilities she\'s had under my watch she has delivered exceptional results and shown great leadership. Her work has had a direct positive impact on the the performance of the bank and, given her mastery of both design and emerging trends and technology, I have no doubt her contributions will be increasingly valuable.»"]']### Assistant: The agent's job is to provide strategic software leadership, while the user is reaching out to the agent because they need assistance in developing and executing complex strategies for innovation and organizational design.
### Human: Agent: ['Jon Hembury', 'Known for bridging between operations and technical data. Effective written and oral skills to translate between Supply base, Engineering, Manufacturing operations, design, and marketing teams. Ability to convert regulators "HOW" in to "WHAT" and drive profitability. Proven track record to lead teams and engineering projects. Direct impact on bottom line of the business by spearheading initiatives for teamwork and equality.Experience in quality, Product Development, research and development, management, project management, operations and maintenance within both the medical and aerospace sectors. Demonstrated leadership skills in building effective working relationships with customers, suppliers, and subcontractors at all organizational levels by engaging with people of all backgrounds. Proven experience in leading teams that meet or exceed business goals and objectives while ensuring compliance with ISO9001, ISO13485, ISO17025, AS9100, and other various global regulations. Ability to make sound decisions and making difficult decisions under pressure. Effective team leader who motivates, encourages participation, and establishes goals.', 'Senior Quality Engineer at Zimmer Biomet', 'Zimmer Biomet', '[{"company":"Zimmer Biomet","company_id":"zimmerbiomet","industry":"Medical Equipment Manufacturing","location":"Westminster, Colorado, United States","positions":[{"description":"Risk File Remediation","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Zimmer Biomet","title":"Senior Quality Engineer"}],"url":"https://www.linkedin.com/company/zimmerbiomet"},{"company":"Medtronic","company_id":"medtronic","location":"Boulder, CO","positions":[{"description":"Managing the Receiving Inspection, MRB, and Metrology departments for the Manufacturing Operations as well as new product development and R&D in the Medronic Minimully Invasive Therapies Group (MITG)","duration":"Oct 2014 Nov 2020 6 years 2 months","duration_short":"6 years 2 months","end_date":"Nov 2020","start_date":"Oct 2014","subtitle":"Medtronic","title":"Quality Manager"}],"url":"https://www.linkedin.com/company/medtronic"},{"company":"Covidien (Medtronic Minimally Invasive Therapies Group)","company_id":"covidien-2","location":"Boulder, CO","positions":[{"description":"","duration":"Jul 2012 Oct 2014 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2014","start_date":"Jul 2012","subtitle":"Covidien (Medtronic Minimally Invasive Therapies Group)","title":"Quality manager (HV)2 FF"}],"url":"https://www.linkedin.com/company/covidien-2"},{"company":"Universal Avionics Systems Corporation","company_id":"universal-avionics","location":null,"positions":[{"description":"","duration":"Jan 2008 Jan 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2012","start_date":"Jan 2008","subtitle":"Universal Avionics Systems Corporation","title":"Receiving Inspection Manager"},{"description":"","duration":"Jun 2005 Jan 2008 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2008","start_date":"Jun 2005","subtitle":"Universal Avionics Systems Corporation","title":"Supplier Quality Engineer"}],"url":"https://www.linkedin.com/company/universal-avionics"},{"company":"Valleylab/ Division of Tyco Healthcare","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2001 Nov 2004 3 years 6 months","duration_short":"3 years 6 months","end_date":"Nov 2004","start_date":"Jun 2001","subtitle":"Valleylab/ Division of Tyco Healthcare","title":"Supplier Quality Engineer"}],"url":""}]', '["“Jon is capable and personable with high technical aptitude. Jon was able to coordinate numerous supplier issues and communicate the key technical issues in a clear manner that resulted in timely resolution and effective corrective action.”","“Jon is incredibly competent. He was able to resolve several complicated problem-solving issues providing my team with well-researched and accurate answers. He is an asset to Universal and certainly a pleasure to work with as well!”"]'] User: ['Jake Benardot', 'Results-driven software professional experienced in leading large-scale development initiatives, mentoring project leaders, and creating innovative product strategies.', 'Principal Solutions Engineer at Salesforce', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Salesforce","title":"Principal Solutions Engineer"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":null,"positions":[{"description":"","duration":"Nov 2016 Jan 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2020","start_date":"Nov 2016","subtitle":"Booz Allen Hamilton","title":"Senior Associate / Chief Technologist"},{"description":"","duration":"Mar 2013 Nov 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2016","start_date":"Mar 2013","subtitle":"Booz Allen Hamilton","title":"Software Program Manager / Senior Lead Technologist"},{"description":"","duration":"Jan 2012 Nov 2015 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2015","start_date":"Jan 2012","subtitle":"Booz Allen Hamilton","title":"Co-Founder & Product Owner, SuitedTo"},{"description":"","duration":"May 2011 Feb 2012 10 months","duration_short":"10 months","end_date":"Feb 2012","start_date":"May 2011","subtitle":"Booz Allen Hamilton","title":"Technical Requirements Lead"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"Benefitfocus","company_id":"benefitfocus","location":null,"positions":[{"description":"","duration":"May 2009 Apr 2011 2 years","duration_short":"2 years","end_date":"Apr 2011","start_date":"May 2009","subtitle":"Benefitfocus","title":"Senior Product Consultant"},{"description":"","duration":"Nov 2007 Apr 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2009","start_date":"Nov 2007","subtitle":"Benefitfocus.com","title":"Product Manager"}],"url":"https://www.linkedin.com/company/benefitfocus"},{"company":"Georgia Institute of Technology","company_id":"georgia-institute-of-technology","location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Georgia Institute of Technology","title":"DETECT Project Manager"}],"url":"https://www.linkedin.com/company/georgia-institute-of-technology"},{"company":"Calorie & Pulse Technologies, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Calorie & Pulse Technologies, LLC","title":"VP Technology"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"The Home Depot","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/the-home-depot"}]', '["Buddy McAlister “Jake is the kind of product development person you hope to work with. He is skilled, he is fun to be around and delivers what he commits to. His interpersonal and client interaction skills are the best. Jake has an extrordinary ability to work with multiple types of people and always get the best out of them. Jake is innovative. I saw first hand Jake\'s ability to identify creative,cost effective solutions to difficult problems. He is not just focused on getting the job done but wants to ensure his clients are successful. His positive attitude and ability to deliver results makes him a valuable addition to any product team.”","LinkedIn User “Jake was the leader in an extremely ambitious product launch. His leadership and attention to detail got us through. He followed up on every turn we took as well as the design of the product to make sure that the final product was everything we expected. I would recommend Jake to anyone as I found him to be someone who delivers at all turns.”"]']### Assistant: The agent's job is to bridge between operations and technical data, and today, the agent is reaching out to the user because they need the user's expertise in software development for a large-scale development initiative.
### Human: Agent: ['Joseph Gordon', 'Building the team @ Serverless', 'Lead Recruiter at Serverless Inc.', 'Serverless Inc.', '[{"company":"Serverless Inc.","company_id":"serverless","industry":"Software Development","location":"United States","positions":[{"description":"Build more, manage less. The Serverless Framework empowers developers to build and operate serverless architectures on AWS, Microsoft Azure, Google Cloud Platform, and 5 other cloud platforms. The Serverless Framework is one of the most popular open source projects on GitHub and in the industry standard for serverless development.","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Serverless Inc.","title":"Talent Acquisition Lead"}],"url":"https://www.linkedin.com/company/serverless"},{"company":"Kofi Group","company_id":"kofi-group","location":"San Francisco Bay Area","positions":[{"description":"• 2020 Top Producer Award• 2019 Top Producer Award• Provide Technical recruiting for small to medium-sized startups in the San Francisco Bay Area • Focused on partnering with engineers who are passionate about what they do and want to work on solving some of the most interesting problems. • Subject Matter Expert in software development (Frontend, Backend, Full-stack), Infrastructure (DevOps, SRE, Platform) & Data engineering recruitment Notable Placements/Industries: • CTO / Seed Stage Fintech Startup • Senior Principal Engineer / Series A Robotics Startup • Lead Frontend Engineer / Series B Healthtech Startup • Lead DevOps Engineer / Series C Fintech Startup• Lead Blockchain Developer / Series A Startup Blockchain & Distributed Ledger • Senior Site Reliability Engineer / Series B Startup Cybersecurity • Senior Distributed Systems Engineer / Series A AI & Deep Learning • Multi-Cloud Architect / Series A SaaS startup","duration":"Jul 2018 Jun 2021 3 years","duration_short":"3 years","end_date":"Jun 2021","start_date":"Jul 2018","subtitle":"Kofi Group","title":"Senior Executive Recruiter"}],"url":"https://www.linkedin.com/company/kofi-group"},{"company":"Expanxion","company_id":"expanxion","location":null,"positions":[{"description":"Awarded \\"Rookie of the Year 2017\\"Same stuff as below, I just got better at it.","duration":"2018 Jul 2018 less than a year","duration_short":"less than a year","end_date":"Jul 2018","start_date":"2018","subtitle":"Expanxion","title":"Senior Technical Recruiter"},{"description":"Specializing in the placement of full-time permanent technology professionals in the San Francisco Bay Area. Software Engineers, Web Developers, UI / UX Designers, Cloud Computing, Gaming and QA are just some of my specialties. I\'m looking for individuals that excel in the following areas : LAMP, PHP, MySQL, Javascript, HTML, CSS, AJAX, Ruby on Rails, Python, Perl, .NET, C#, C++, Actionscript, Flash, Flex, Web2.0 and Graphic Design.","duration":"2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"2017","subtitle":"Expanxion","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/expanxion"},{"company":"Wood Ranch BBQ & Grill","company_id":"wood-ranch-bbq-&-grill","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Wood Ranch BBQ & Grill","title":"Manager"}],"url":"https://www.linkedin.com/company/wood-ranch-bbq-&-grill"},{"company":"CraftWorks Restaurants & Breweries, Inc.","company_id":"spbhospitality","location":"","positions":[{"description":"","duration":"2010 2015 5 years","duration_short":"5 years","end_date":"2015","start_date":"2010","subtitle":"CraftWorks Restaurants & Breweries, Inc.","title":"General Manager"}],"url":"https://www.linkedin.com/company/spbhospitality"},{"company":"P.F. Chang\'s China Bistro","company_id":"pfchangs","location":"","positions":[{"description":"","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"P.F. Chang\'s China Bistro","title":"Sous Chef"}],"url":"https://www.linkedin.com/company/pfchangs"}]', '["“I don\'t write many recommendations, but Joey is the most complete full-desk technical recruiter I\'ve had the honor of working with thus far. Everyone who works with him loves him - and I wouldn\'t trust anyone who says otherwise. He has an incredible drive to succeed, holds himself to high standards in all areas, gives and receives constructive criticism very well, and approaches new challenges with confidence and poise. He\'s a dream hire for any founder or manager and displayed excellence in business development, account management, and recruitment. He will go to extreme lengths to deliver on his commitments and is someone whom I could always count on to get results. Joey will always have my utmost respect and deep appreciation for how he\'s grown over the years and what he accomplished at Kofi Group. Love you, man. ”","“Joseph is a joy to work with. He is very communicative and really stands out as a recruiter. He was able to get me interviews with multiple companies. I eventually accepted one of the offers from those interviews. I highly recommend working with Joseph not just from a talent perspective but also from a company\'s perspective. ”"]'] User: ['Minhao L.', 'A quick self-learner, work is part of life. Loves nature and people.', 'Front-end UI Developer | Software Engineer | Big Data Research at iFlytek Co., Ltd.', 'Apptium Technologies', '[{"company":"Apptium Technologies","company_id":"apptium-technologies","industry":"IT Services and IT Consulting","location":"Reston, Virginia, United States","positions":[{"description":"","duration":"Dec 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Dec 2020","subtitle":"Apptium Technologies","title":"UI Developer"}],"url":"https://www.linkedin.com/company/apptium-technologies"},{"company":"Monmouth University","company_id":"monmouthuniversity","location":"West Long Branch","positions":[{"description":"","duration":"Sep 2019 Mar 2020 7 months","duration_short":"7 months","end_date":"Mar 2020","start_date":"Sep 2019","subtitle":"Monmouth University","title":"Front-end UI Developer"}],"url":"https://www.linkedin.com/company/monmouthuniversity"},{"company":"Anhui USTC iFLYTEK Co., Ltd","company_id":null,"location":"Hefei, Anhui, China","positions":[{"description":"","duration":"May 2019 Sep 2019 5 months","duration_short":"5 months","end_date":"Sep 2019","start_date":"May 2019","subtitle":"Anhui USTC iFLYTEK Co., Ltd","title":"Big Data Research | Front-end UI Developer"}],"url":""},{"company":"Dhc Software Co., Ltd","company_id":"dhc-software-co-ltd","location":"Anhui, China","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Dhc Software Co., Ltd","title":"Assistant Java Developer"}],"url":"https://www.linkedin.com/company/dhc-software-co-ltd"}]', '["Qi S. “Minhao has a strong experience in Angular 8 and typescript. He managed the team well and was able to keep everybody motivated. He is also very patient in coaching team members. Minhao is a quick learner and we learned new skills together. I will recommend Minhao to everybody and I expect to work with Minhao again in the future.”","Petr Zhigalin, MS “It was a pleasure working with Minhao for 1 year on front end development. Minhao is great to work with, he has exceptional expertise in leadership and coaching. He has a strong experience in Angular and Node.js and he consistently demonstrated fantastic progress. I am impressed by Minhao\'s ability to quickly learn new skills and coding languages. As a team member and a leader, Minhao earns my highest recommendation.”"]']### Assistant: The agent's job is to recruit talented individuals for a software development company, and today the user is reaching out to the agent because they are interested in exploring job opportunities in front-end UI development.
### Human: Agent: ['Michelle Holland', 'Experienced UX-driven software engineer with expertise in state management and a penchant for efficient engineering. Builder of full-stack applications with React and Node. Co-creator of Chromogen, an interaction-driven test generator for React/Recoil apps. Excited about TypeScript, GraphQL, and 90\'s hip-hop music videos. Featured speaker at Singlesprout\'s Speaker Series: "WebAssembly: What Makes it 800% Faster?" Find me on GitHub: github.com/michellebholland', 'Software Engineer at WhoCo', 'WhoCo', '[{"company":"WhoCo","company_id":"whoco","industry":"Staffing and Recruiting","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Dec 2020","subtitle":"WhoCo","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/whoco"},{"company":"Open Source","company_id":"open-source-reactvt","location":null,"positions":[{"description":"Path-19 | COVID-19 contact-tracing app (mobile)・Engineered GraphQL/Apollo API to enforce strict query typing and prevent over-fetching and under-fetching of data from SQL database, ensuring reduced codebase errors and performant, declarative, consistent data querying.・Leveraged React Native’s modular architecture, declarative programming paradigm, and live reloading feature to engineer performant cross-platform mobile application and expedite time-to-deployment.・Applied BCrypt’s unidirectional and computationally expensive hashing algorithm with adaptive salt work factor to encrypt sensitive user data and resist diverse dictionary attacks, ensuring user security and limiting team liability risk.","duration":"2020 Dec 2020 less than a year","duration_short":"less than a year","end_date":"Dec 2020","start_date":"2020","subtitle":"Open Source","title":"Software Engineer"},{"description":"Generocity | Community platform for exchanging free goods ・Employed Node.js’s event-driven, non-blocking I/O model to engineer an efficient RESTful API capable of executing concurrent operations and streamlined data transmission with modularized, dynamic routing and chained custom middleware.・Leveraged React Router to compose declarative, dynamic forward and backward client-side routes to optimize loading speeds, decrease server calls, and provide for rich, fluid user experience in a React single page application.・Provisioned a SQL database to persist robust application data using atomized transactions, performant query processing, and strict schemas, while ensuring ACID compliance, bolstering data durability, and promoting application scalability. ・Harnessed the WebSocket full-duplex connection protocol to create continuous, reusable server-client connection, allowing private peer-to-peer messaging with minimal-latency of state updates, reduced HTTP overhead, and minimal bandwidth cost.","duration":"2020 2020 less than a year","duration_short":"less than a year","end_date":"2020","start_date":"2020","subtitle":"Open Source","title":"Software Engineer"},{"description":"Sweetheart X | Collaboration platform for software engineers ・Developed Express.js middleware to parse and respond to asynchronous API calls to multiple endpoints, ensuring efficient, consistent, concern-separated processing of client requests while promoting application scalability and maintainability.・Utilized Passport.js local strategy to architect persistent session-based authentication with flexible, scalable credential handling.・Used noSQL database with denormalized schemas to optimize message history loading speed; stored relational data in SQL database with referential constraints and logically related, normalized tables, ensuring data integrity and minimal redundancy.・Leveraged Webpack’s minification, uglification, hot module replacement, and transpilation features to enhance developer workflow and architect performant, cross-browser-compatible application with modular codebase and minimal bundle size.","duration":"2020 2020 less than a year","duration_short":"less than a year","end_date":"2020","start_date":"2020","subtitle":"Open Source","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/open-source-reactvt"},{"company":"Chromogen","company_id":"chromogen","location":"Los Angeles, California, United States","positions":[{"description":"・Employed TypeScript’s structural type system, strict object interfaces, and compile-time error checking to reduce runtime errors, promote team consistency, and aid codebase scalability; included type declaration file in package to ensure user compatibility.・Implemented custom React Hook to compose comprehensive reusable Recoil unit tests that make meaningful assertions on recorded state transactions in end-user’s application and reflect application behavior/user experience vs implementation details.・Leveraged React’s Fiber reconciliation algorithm, dedicated and verbose debugging tooling, unidirectional data flow, and declarative, modular component architecture to optimize rendering times, minimize re-renders, decrease bundle size, aid codebase maintainability, ensure cross-team consistency, and facilitate rapid iteration.・Engineered mock Recoil methods replicating the library’s performant state management functionality, with tracking logic interjected to enable state transaction recording and mapping to precipitating atoms/selectors in client application at runtime.・Integrated native Recoil functions to build performant, asynchronous, interdependent, distributed state architecture, efficiently manage global state, dynamically inform components of state updates, and ensure app stability in development environment.・Utilized Jest as default testing framework to provide seamless integration with existing React developer workflows.・Implemented Travis CI with Coveralls to enable automated integration testing via GitHub webhooks, allowing minimal introduction of bugs to codebase, monitored test coverage, expedited iteration, and ensured functionality with a scalable codebase.・Developed companion DevTool panel using window messengers, background scripts and content scripts to provide alternative, uninvasive UI for robust applications and afford additional screen space for future features and functionality.・Product developed under tech accelerator OS labs.","duration":"2020 Dec 2020 less than a year","duration_short":"less than a year","end_date":"Dec 2020","start_date":"2020","subtitle":"Chromogen","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/chromogen"},{"company":"University of California","company_id":"university-of-california","location":"California, United States","positions":[{"description":"・Leveraged SQL database with client-side GUI to develop and manage data pipelines for numerous research programs. ・Leveraged SQL database with client-side GUI to develop and manage data pipelines for numerous research programs.","duration":"Jan 2016 Mar 2020 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2020","start_date":"Jan 2016","subtitle":"University of California","title":"Head of Data/Research Assistant"}],"url":"https://www.linkedin.com/company/university-of-california"}]', '["Catherine Chiu “Michelle is an extremely effective software engineer and a thoughtful team player. I’ve worked with her when we were under very tight deadlines, and her expertise in React and state management technologies drove the team forward. Michelle is extremely sharp and has the ability to learn and implement new technologies extremely quickly. This is a testament not only to her intelligence, but her work ethic. She thrives in a fast-paced environment, but she is also a thoughtful communicator. She is self-motivated, a great collaborator, and always open to new ideas. It was an absolute pleasure to work with Michelle. She is a valuable asset to any team.”","Connor Rose Delisle “Michelle is the rare talent who is equally exceptional as an engineer and a colleague. In our work together on Chromogen, she gladly took the lead on developing a rich and featureful testing environment, giving careful attention to both the technical details and the UX design. She’s equally at home punching up an attractive UI and digging deep in the codebase to fix an algorithmic bug. Michelle is a compassionate, empathetic communicator who displays remarkable initiative and technical acuity. Any engineering team would be lucky to have her on board.”"]'] User: ['Betsy Crews', 'Merchant Services and Equipment Agent for Credit Card ProcessingPOS Systems/AffordableTablets for Processing Phone SwipesATM Machines Just to name a few.....I offer so many other Products and information that will work to your advantage in your business and increase sales.', 'Sales Agent at TEC Energy and Sales Rep for Stress Killer', 'TEC Energy', '[{"company":"TEC Energy","company_id":null,"location":"Forest","positions":[{"description":"","duration":"Aug 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Aug 2012","subtitle":"TEC Energy","title":"president"}],"url":""},{"company":"virginia wholesalers","company_id":null,"location":"","positions":[{"description":"no longer in operation no longer in operation","duration":"Aug 2009 Mar 2010 8 months","duration_short":"8 months","end_date":"Mar 2010","start_date":"Aug 2009","subtitle":"virginia wholesalers","title":"Owner"}],"url":""},{"company":"WSET","company_id":"wset","location":"Lynchburg, Virginia Area","positions":[{"description":"Sold time for 30 min Infomercials ....increased sales in one year from 250K to 500KHelped Managed Inventory for local and national sales meNegotiated contracts for National TV time Sales Sold time for 30 min Infomercials ....increased sales in one year from 250K to 500KHelped Managed Inventory for local and national sales meNegotiated contracts for National TV time Sales","duration":"Apr 1994 Oct 2004 10 years 7 months","duration_short":"10 years 7 months","end_date":"Oct 2004","start_date":"Apr 1994","subtitle":"WSET","title":"Sales"}],"url":"https://www.linkedin.com/company/wset"}]', '["JACK FLOWERS “Betsy is talented, very intelligent and gets to the bottom of an issue in a prompt manner. ”","Brian Baby, CPP “Customer care with integrity is probably the best way I could describe Betsy. She is always prepared and willing to assist with matters to maintain the relationship. Betsy is energetic and focused on the completion of the task with great follow up and attention to detail.”"]']### Assistant: The agent's job is to sell credit card processing services and equipment, and today they are reaching out to the user because they need to discuss the user's business needs and offer products that can increase sales.
### Human: Agent: ['LaMont E. Hampton', 'Fresh Coat Painting franchise owner with 24 plus years of experience in the coatings and construction industry. Skilled in Sales Management, Sales Operations, Coaching, Talent Development, and Outside Sales.', 'Entrepreneur', 'Hampton Enterprises of Delaware Inc.', '[{"company":"Hampton Enterprises of Delaware Inc.","company_id":null,"location":"Delaware","positions":[{"description":"","duration":"Aug 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Hampton Enterprises of Delaware Inc.","title":"Ceo"}],"url":""},{"company":"FresCoat Painters of Maryland Easternshore","company_id":null,"location":"Kent Island, MD","positions":[{"description":"","duration":"Jan 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Jan 2020","subtitle":"FresCoat Painters of Maryland Easternshore","title":"Owner"}],"url":""},{"company":"Hampton Carpet Carpet Cleaning","company_id":null,"location":"Townsend, Delaware","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Hampton Carpet Carpet Cleaning","title":"Owner/Operator"}],"url":""},{"company":"FreshCoat Painters of M-O-T","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Aug 2018","subtitle":"FreshCoat Painters of M-O-T","title":"Owner"}],"url":""},{"company":"Sherwin Williams","company_id":null,"location":"State of Delaware & Eastern Shore of Maryland","positions":[{"description":"","duration":"Mar 2015 Jun 2018 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2018","start_date":"Mar 2015","subtitle":"Sherwin Williams","title":"Sales Manager Delaware"}],"url":""},{"company":"Sherwin Williams Company","company_id":null,"location":"5 Boroughs of New York City","positions":[{"description":"","duration":"Jun 2013 Mar 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2015","start_date":"Jun 2013","subtitle":"Sherwin Williams Company","title":"Metro New York Sales Manager"}],"url":""},{"company":"Sherwin Williams","company_id":null,"location":"South Jersey Area","positions":[{"description":"","duration":"Oct 2010 Jun 2013 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2013","start_date":"Oct 2010","subtitle":"Sherwin Williams","title":"City Manager New Jersey West District"}],"url":""},{"company":"Sherwin Williams","company_id":null,"location":"Detroit, Michigan","positions":[{"description":"","duration":"Apr 2001 Jun 2009 8 years 3 months","duration_short":"8 years 3 months","end_date":"Jun 2009","start_date":"Apr 2001","subtitle":"Sherwin Williams","title":"Commercial Branch Manager"}],"url":""}]', '["LinkedIn User “I have worked with Lamont and appreciate his ability to champion his team of professional Sales Account Executives. Lamont once shared a phrase with me that I’ll always remember...”if you want to test whether or not you are leading others, simply look over your shoulder”....if no one is following you, you just happened to be in front”. Billy Fowler ”","Tom Schings “I have had the pleasure of working closely with Lamont Hampton for the last 18 years. Lamont is an excellent manager of others. He has a collaborative approach that is designed to put his people in a position to win. He is a positive person that works well with others and accomplishes his goals. He is motivating and cares about his people. The positions he has held in the past were very challenging and diverse in nature. His skill set reflects this diverse offering. I would recommend Lamont for any management level position. ”"]'] User: ['Blake Sterkel', 'I have had a background in Construction, Real Estate, and Sales/Service. A home inspector was the PERFECT blend of my skills. Dedication, discipline, integrity, and tenacity.', 'Principal Inspector /Franchise Owner at Morrison Plus Property Inspections', 'Morrison Plus Property Inspections', '[{"company":"Morrison Plus Property Inspections","company_id":null,"location":"La Verne/Rancho Cucamonga","positions":[{"description":"America\'s PREMIER Home Inspection Company America\'s PREMIER Home Inspection Company","duration":"Aug 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Morrison Plus Property Inspections","title":"Principal Inspector /Franchise Owner"}],"url":""},{"company":"Diamond Housing Associates, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Jun 2010","subtitle":"Diamond Housing Associates, Inc","title":"Owner"}],"url":""},{"company":"Self Employed","company_id":"indpendent-contractor","location":"","positions":[{"description":"","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"Self Employed","title":"Licensed Realtor"}],"url":"https://www.linkedin.com/company/indpendent-contractor"}]', '["Sue Doane “Blake is Godsend for me! He is my go-to guy anytime I need a hotel room-even at the last minute! I would definitely give Diamond Housing an A+ for service, timely replies and great value!”","Oscar Pinto “Working with Blake and his company was a rewarding experience. He truly stands by the Give-To-Get philosophy and makes his client\'s goals his number one goal. Very fair and honest in all his dealings.”"]']### Assistant: The agent's job is to manage a team of Sales Account Executives, and today the agent is reaching out to the user because they are interested in collaborating on a potential business partnership.
### Human: Agent: ['Peter Aiello', "Experienced sales, business development and account management specialist who enjoys helping new customers and developing client relationships. I've spent several years in the world of professional, consultative sales providing the following types of solutions; SaaS solutions, full enterprise offerings, information services, big data, marketing development solutions, sales leads and more. I've been fortunate to work with a wide range of different customer types, large and small, across many different sectors. If our paths cross, I look forward to working with you.", 'Business Development Manager at Newforma', 'Newforma', '[{"company":"Newforma","company_id":"newforma","industry":"Computer Software","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jan 2021","subtitle":"Newforma","title":"Business Development Manager - SMB Account Executive"},{"description":"","duration":"Mar 2020 Jan 2021 11 months","duration_short":"11 months","end_date":"Jan 2021","start_date":"Mar 2020","subtitle":"Newforma","title":"Account Manager"},{"description":"","duration":"Jan 2019 Mar 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2020","start_date":"Jan 2019","subtitle":"Newforma","title":"Senior Business Development Representative"},{"description":"","duration":"Jan 2018 Jan 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2019","start_date":"Jan 2018","subtitle":"Newforma","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/newforma"},{"company":"RTM Communications","company_id":"rtm-communications","location":"Bedford, NH","positions":[{"description":"","duration":"Oct 2017 Jan 2018 4 months","duration_short":"4 months","end_date":"Jan 2018","start_date":"Oct 2017","subtitle":"RTM Communications","title":"Sales Account Manager"}],"url":"https://www.linkedin.com/company/rtm-communications"},{"company":"Newforma","company_id":"newforma","location":"Manchester NH","positions":[{"description":"I developed relationships with prospects to learn about their business, educate them on Newforma\'s products, and identify their Critical Business Issues. I aligned them with a product and connected them with collateral while simultaneously introducing them to my Account Executive. Newforma connects project information silos to eliminate waste, promote best practices, maximize profitability and enhance the reputation of Architects, Engineers, and Developers. I developed relationships with prospects to learn about their business, educate them on Newforma\'s products, and identify their Critical Business Issues. I aligned them with a product and connected them with collateral while simultaneously introducing them to my Account Executive. Newforma connects project information silos to eliminate waste, promote best practices, maximize profitability and enhance the reputation of Architects, Engineers, and Developers.","duration":"Jan 2016 Jul 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2017","start_date":"Jan 2016","subtitle":"Newforma","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/newforma"},{"company":"SolarCity","company_id":"solarcity","location":"Manchester NH","positions":[{"description":"Gain interest of prospective clients, qualify their residence and design a solar array on the roof line that can produce 100 percent of their monthly electrical usage using computer aided design software. Organize a meeting between prospective customer and AE then follow up with the customer before the meeting takes place to ensure they are fully prepared. Gain interest of prospective clients, qualify their residence and design a solar array on the roof line that can produce 100 percent of their monthly electrical usage using computer aided design software. Organize a meeting between prospective customer and AE then follow up with the customer before the meeting takes place to ensure they are fully prepared.","duration":"Jun 2015 Jan 2016 8 months","duration_short":"8 months","end_date":"Jan 2016","start_date":"Jun 2015","subtitle":"SolarCity","title":"Sales Development Representative"}],"url":"https://www.linkedin.com/company/solarcity"},{"company":"Extreme Networks","company_id":"extreme-networks","location":"Salem, New Hampshire","positions":[{"description":"","duration":"Jun 2014 May 2015 1 year","duration_short":"1 year","end_date":"May 2015","start_date":"Jun 2014","subtitle":"Extreme Networks","title":"Sales Development Representative"}],"url":"https://www.linkedin.com/company/extreme-networks"},{"company":"Giant Landscaping","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2013 3 years","duration_short":"3 years","end_date":"2013","start_date":"2010","subtitle":"Giant Landscaping","title":"Commercial Accounts Crew Foreman"}],"url":""}]', '["Jon DeColfmacker “I had the privilege to manage Peter when he was in the role of BDR at Newforma. I managed Peter for about 16 months. Peter was one of my top performing reps as an individual contributor, but also is someone who looks to help others improve on their skill set. Peter is a seasoned sales professional with significant experience in sales development, business development, and lead generation. Peter has the unique ability to analyze prospects needs and provide solutions that hit the mark, filling the sales pipeline with quality, large scale opportunities that convert to net new business. Peter was an asset to my team at Newforma. I am happy to recommend Peter without hesitation and would be thrilled to work with Peter again in the future.”","LinkedIn User “I had the privilege of working with Peter for over a year at Newforma. We both worked as Business Development reps for quite some time before I moved into Inside Sales. While on the same team, Peter always demonstrated high energy and motivation to bring in quality leads to the Enterprise Sales team. He was eager to learn about Newforma\'s software and the new ways to improve his and the entire team\'s sales pipeline. Peter is an excellent example of a motivated and successful salesperson, and would be a great asset to any sales team. ”"]'] User: ['Carrie Braun', 'Specialties: Revit, AutoCAD, DSA, OSHPD, Healthcare, Laboratories, Higher Education, Corporate Office Buildings', 'Architect at DGA Planning | Architecture | Interiors', 'DGA planning | architecture | interiors', '[{"company":"DGA planning | architecture | interiors","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"Dec 2013 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Dec 2013","subtitle":"DGA planning | architecture | interiors","title":"Project Architect"}],"url":""},{"company":"Ferguson Pape Baldwin Architects","company_id":"ferguson-pape-baldwin-architects","location":"Greater San Diego Area","positions":[{"description":"","duration":"Jun 2012 Nov 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2013","start_date":"Jun 2012","subtitle":"Ferguson Pape Baldwin Architects","title":"Project Architect"}],"url":"https://www.linkedin.com/company/ferguson-pape-baldwin-architects"},{"company":"Gensler","company_id":"gensler","location":"Greater San Diego Area","positions":[{"description":"","duration":"Nov 2010 Jun 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2012","start_date":"Nov 2010","subtitle":"Gensler","title":"Project Architect"}],"url":"https://www.linkedin.com/company/gensler"},{"company":"Research Facilities Design","company_id":"research-facilities-design","location":"Greater San Diego Area","positions":[{"description":"","duration":"May 2007 Nov 2010 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2010","start_date":"May 2007","subtitle":"Research Facilities Design","title":"Laboratory Designer"}],"url":"https://www.linkedin.com/company/research-facilities-design"},{"company":"NTD Stichler","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"2002 2007 5 years","duration_short":"5 years","end_date":"2007","start_date":"2002","subtitle":"NTD Stichler","title":"Job Captain"}],"url":""}]', '["“Carrie was a member of the architectural team focused on office and laboratory interiors for Project SHORE, a greenfield construction project of a 350,000 sq. ft. biotech manufacturing campus for Shire, Inc. Carrie was enjoyable to work with, she has a customer focused approach, and she is proactive which helped close gaps that inevitably occur on a project of this magnitude. Her dedication and effort is greatly appreciated by myself and fellow colleagues at Shire, Inc.”","“Carrie Braun is one of the most capable, organized, and thorough architects with which I have worked. She is remarkably proficient at understanding the nuances of constructing and coordinating large projects; while maintaining the design standards and technical requirements of high profile clients. Not only is Carrie’s ability to manage the different systems which organize a project unparalleled in her field, her understanding of how to infuse a quality of design into complex problems often rivals architects with twenty-years of experience. It has been a privilege and a pleasure to work with her, and I welcome any opportunity to be a part of Carrie’s team in the future.”"]']### Assistant: The agent's job is to develop client relationships and generate quality leads, and today, the agent is reaching out to the user because they need to discuss potential architectural projects and explore collaboration opportunities.
### Human: Agent: ['Joseph Gordon', 'Building the team @ Serverless', 'Lead Recruiter at Serverless Inc.', 'Serverless Inc.', '[{"company":"Serverless Inc.","company_id":"serverless","industry":"Software Development","location":"United States","positions":[{"description":"Build more, manage less. The Serverless Framework empowers developers to build and operate serverless architectures on AWS, Microsoft Azure, Google Cloud Platform, and 5 other cloud platforms. The Serverless Framework is one of the most popular open source projects on GitHub and in the industry standard for serverless development.","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Serverless Inc.","title":"Talent Acquisition Lead"}],"url":"https://www.linkedin.com/company/serverless"},{"company":"Kofi Group","company_id":"kofi-group","location":"San Francisco Bay Area","positions":[{"description":"• 2020 Top Producer Award• 2019 Top Producer Award• Provide Technical recruiting for small to medium-sized startups in the San Francisco Bay Area • Focused on partnering with engineers who are passionate about what they do and want to work on solving some of the most interesting problems. • Subject Matter Expert in software development (Frontend, Backend, Full-stack), Infrastructure (DevOps, SRE, Platform) & Data engineering recruitment Notable Placements/Industries: • CTO / Seed Stage Fintech Startup • Senior Principal Engineer / Series A Robotics Startup • Lead Frontend Engineer / Series B Healthtech Startup • Lead DevOps Engineer / Series C Fintech Startup• Lead Blockchain Developer / Series A Startup Blockchain & Distributed Ledger • Senior Site Reliability Engineer / Series B Startup Cybersecurity • Senior Distributed Systems Engineer / Series A AI & Deep Learning • Multi-Cloud Architect / Series A SaaS startup","duration":"Jul 2018 Jun 2021 3 years","duration_short":"3 years","end_date":"Jun 2021","start_date":"Jul 2018","subtitle":"Kofi Group","title":"Senior Executive Recruiter"}],"url":"https://www.linkedin.com/company/kofi-group"},{"company":"Expanxion","company_id":"expanxion","location":null,"positions":[{"description":"Awarded \\"Rookie of the Year 2017\\"Same stuff as below, I just got better at it.","duration":"2018 Jul 2018 less than a year","duration_short":"less than a year","end_date":"Jul 2018","start_date":"2018","subtitle":"Expanxion","title":"Senior Technical Recruiter"},{"description":"Specializing in the placement of full-time permanent technology professionals in the San Francisco Bay Area. Software Engineers, Web Developers, UI / UX Designers, Cloud Computing, Gaming and QA are just some of my specialties. I\'m looking for individuals that excel in the following areas : LAMP, PHP, MySQL, Javascript, HTML, CSS, AJAX, Ruby on Rails, Python, Perl, .NET, C#, C++, Actionscript, Flash, Flex, Web2.0 and Graphic Design.","duration":"2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"2017","subtitle":"Expanxion","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/expanxion"},{"company":"Wood Ranch BBQ & Grill","company_id":"wood-ranch-bbq-&-grill","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Wood Ranch BBQ & Grill","title":"Manager"}],"url":"https://www.linkedin.com/company/wood-ranch-bbq-&-grill"},{"company":"CraftWorks Restaurants & Breweries, Inc.","company_id":"spbhospitality","location":"","positions":[{"description":"","duration":"2010 2015 5 years","duration_short":"5 years","end_date":"2015","start_date":"2010","subtitle":"CraftWorks Restaurants & Breweries, Inc.","title":"General Manager"}],"url":"https://www.linkedin.com/company/spbhospitality"},{"company":"P.F. Chang\'s China Bistro","company_id":"pfchangs","location":"","positions":[{"description":"","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"P.F. Chang\'s China Bistro","title":"Sous Chef"}],"url":"https://www.linkedin.com/company/pfchangs"}]', '["“I don\'t write many recommendations, but Joey is the most complete full-desk technical recruiter I\'ve had the honor of working with thus far. Everyone who works with him loves him - and I wouldn\'t trust anyone who says otherwise. He has an incredible drive to succeed, holds himself to high standards in all areas, gives and receives constructive criticism very well, and approaches new challenges with confidence and poise. He\'s a dream hire for any founder or manager and displayed excellence in business development, account management, and recruitment. He will go to extreme lengths to deliver on his commitments and is someone whom I could always count on to get results. Joey will always have my utmost respect and deep appreciation for how he\'s grown over the years and what he accomplished at Kofi Group. Love you, man. ”","“Joseph is a joy to work with. He is very communicative and really stands out as a recruiter. He was able to get me interviews with multiple companies. I eventually accepted one of the offers from those interviews. I highly recommend working with Joseph not just from a talent perspective but also from a company\'s perspective. ”"]'] User: ['Minhao L.', 'A quick self-learner, work is part of life. Loves nature and people.', 'Front-end UI Developer | Software Engineer | Big Data Research at iFlytek Co., Ltd.', 'Apptium Technologies', '[{"company":"Apptium Technologies","company_id":"apptium-technologies","industry":"IT Services and IT Consulting","location":"Reston, Virginia, United States","positions":[{"description":"","duration":"Dec 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Dec 2020","subtitle":"Apptium Technologies","title":"UI Developer"}],"url":"https://www.linkedin.com/company/apptium-technologies"},{"company":"Monmouth University","company_id":"monmouthuniversity","location":"West Long Branch","positions":[{"description":"","duration":"Sep 2019 Mar 2020 7 months","duration_short":"7 months","end_date":"Mar 2020","start_date":"Sep 2019","subtitle":"Monmouth University","title":"Front-end UI Developer"}],"url":"https://www.linkedin.com/company/monmouthuniversity"},{"company":"Anhui USTC iFLYTEK Co., Ltd","company_id":null,"location":"Hefei, Anhui, China","positions":[{"description":"","duration":"May 2019 Sep 2019 5 months","duration_short":"5 months","end_date":"Sep 2019","start_date":"May 2019","subtitle":"Anhui USTC iFLYTEK Co., Ltd","title":"Big Data Research | Front-end UI Developer"}],"url":""},{"company":"Dhc Software Co., Ltd","company_id":"dhc-software-co-ltd","location":"Anhui, China","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Dhc Software Co., Ltd","title":"Assistant Java Developer"}],"url":"https://www.linkedin.com/company/dhc-software-co-ltd"}]', '["Qi S. “Minhao has a strong experience in Angular 8 and typescript. He managed the team well and was able to keep everybody motivated. He is also very patient in coaching team members. Minhao is a quick learner and we learned new skills together. I will recommend Minhao to everybody and I expect to work with Minhao again in the future.”","Petr Zhigalin, MS “It was a pleasure working with Minhao for 1 year on front end development. Minhao is great to work with, he has exceptional expertise in leadership and coaching. He has a strong experience in Angular and Node.js and he consistently demonstrated fantastic progress. I am impressed by Minhao\'s ability to quickly learn new skills and coding languages. As a team member and a leader, Minhao earns my highest recommendation.”"]']### Assistant: The agent's job is to recruit talent for a software development company, and today the agent is reaching out to the user because they have identified the user as a potential candidate for a front-end UI developer position.
### Human: Agent: ['Julia Cohen', 'Experienced in digital media marketing, product marketing, event coordinating, and project coordination. Skilled in various design and scheduling platforms as well as all social media platforms. Graduated with a Bachelor of Arts - BA focused in Sociology, Business, and Spanish from Vanderbilt University.', 'Digital Marketing Analyst - Optimization & Innovation at Kepler', 'Kepler', '[{"company":"Kepler","company_id":"keplergrp","industry":"Marketing Services","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Kepler","title":"Senior Analyst"},{"description":"","duration":"Jan 2021 Feb 2022 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2022","start_date":"Jan 2021","subtitle":"Kepler","title":"Analyst - Optimization & Innovation"}],"url":"https://www.linkedin.com/company/keplergrp"},{"company":"LNKDLY","company_id":"leadzeppelin","location":"New York, New York, United States","positions":[{"description":"","duration":"Nov 2020 Dec 2020 2 months","duration_short":"2 months","end_date":"Dec 2020","start_date":"Nov 2020","subtitle":"LNKDLY","title":"Account Manager"}],"url":"https://www.linkedin.com/company/leadzeppelin"},{"company":"HUNTER Digital","company_id":"hunter-digital","location":"","positions":[{"description":"","duration":"Oct 2020 Dec 2020 3 months","duration_short":"3 months","end_date":"Dec 2020","start_date":"Oct 2020","subtitle":"HUNTER Digital","title":"Digital Marketing Intern"}],"url":"https://www.linkedin.com/company/hunter-digital"},{"company":"Latina Republic","company_id":"latina-republic","location":"","positions":[{"description":"","duration":"Sep 2020 Oct 2020 2 months","duration_short":"2 months","end_date":"Oct 2020","start_date":"Sep 2020","subtitle":"Latina Republic","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/latina-republic"},{"company":"Oxford Farms","company_id":null,"location":"Oxford, Massachusetts, United States","positions":[{"description":"","duration":"May 2020 Sep 2020 5 months","duration_short":"5 months","end_date":"Sep 2020","start_date":"May 2020","subtitle":"Oxford Farms","title":"Marketing And Advertising Associate"}],"url":""},{"company":"Vanderbilt University","company_id":"vanderbilt-university","location":"Nashville, Tennessee, United States","positions":[{"description":"","duration":"Jan 2018 May 2020 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2020","start_date":"Jan 2018","subtitle":"Vanderbilt University","title":"Department Assistant - Business and Managerial Studies Office"}],"url":"https://www.linkedin.com/company/vanderbilt-university"},{"company":"My Vineyard Concierge","company_id":null,"location":"Martha\'s Vineyard","positions":[{"description":"","duration":"Apr 2019 Sep 2019 6 months","duration_short":"6 months","end_date":"Sep 2019","start_date":"Apr 2019","subtitle":"My Vineyard Concierge","title":"Associate Concierge"}],"url":""},{"company":"Piccolo Marketing","company_id":"piccolosolution","location":"Nashville, Tennessee, United States","positions":[{"description":"","duration":"Apr 2018 Aug 2018 5 months","duration_short":"5 months","end_date":"Aug 2018","start_date":"Apr 2018","subtitle":"Piccolo Marketing","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/piccolosolution"},{"company":"Vanderbilt Women in Business","company_id":"vanderbilt-women-in-business","location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"Aug 2017 May 2018 10 months","duration_short":"10 months","end_date":"May 2018","start_date":"Aug 2017","subtitle":"Vanderbilt Women in Business","title":"Marketing Chair Member"}],"url":"https://www.linkedin.com/company/vanderbilt-women-in-business"}]', '["Lauren Doyle “Julia was a fantastic addition to our team. She was incredibly thorough with her work, met all deadlines, and exceeded my expectations. I knew all clients were in good hands with Julia as their account manager. She always kept me up to date and was the first to make suggestions with campaigns and projects. Julia will be an asset wherever she goes! ”","Jackie Kane “ December 7, 2020 To Whom it May Concern, I will begin by saying that my company’s story with Julia is a unique one indeed and Julia is an extraordinary young woman. Julia reached out in the winter of 2019 to inquire about interning with my companies, My Vineyard Concierge & My Vineyard Elopement, for my 2019 Summer Season. I originally agreed to have Julia join our team as a paid freelance production assistant once she arrived on Island. When I learned she had graphic design experience I offered to contract her to redesign and upgrade our written material during her semester abroad in Australia. We easily flowed via email and What’s App communication and, even with her busy school schedule, she managed to produce beautiful documents in a timely manner. Then in the spring, Julia stepped into a full-time position as my Administrator Assistant/Production Manager. She very quickly absorbed the intricate & delicate nuances of my business including client & vendor interactions, intense and urgent logistics, and the, often challenging, task of scheduling and directing a diverse team of very independent contractors. Julia proved to be extremely efficient, detailed oriented, and creative in her approach to trouble shooting and streamlining our, often, complex client itineraries and vendor communications. I began to rely on her more and more as our high season intensified. Then in late July, at the absolute height of my summer season, my mother fell ill, and I quickly departed for Florida. At that juncture we had overlapping high profile and celebrity clients on Island. Within days of my departure I asked Julia to please take the lead. Julia gracefully stepped up and took over direct communication with my VIP client’s personal assistants and navigated some of the trickiest and highly confidential aspects of my business. She handled it all with ease and grace enabling me to remain at my mother’s side until her passing. It took quite a unique individual, with intelligence, poise, and natural abilities to unexpectedly step into this highly pressured position. Even the most experienced production manager likely would have quit under the circumstances. But not Julia. She rose to the occasion. In Julia’s capable hands my business thrived even with my physical and emotional absence. Come mid-August my only regret was that she could not remain working longer as it was time for her to return to college. Julia is a rare gem, and anyone would be extremely blessed to have her as part of their team, project or endeavor. I know that she will thrive wherever her life journey takes her. Please feel free to reach out directly with any questions, at all, regarding Julia\'s my recommendation. Kind Regards, Jackie Kane, proprietor, My Vineyard Concierge. ”"]'] User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to coordinate marketing strategies for a bridal boutique. Today, the agent is reaching out to the user because they need assistance in creating social media graphics and improving their online presence.
### Human: Agent: ['Rob Macoviak', 'Rob Macoviak is the President of Oyer, Macoviak and Associates which is an insurance office in Boynton Beach, Florida. Rob took over ownership of the insurance office in 2006 with his wife Christian Macoviak which the business has been in operation since 1953. When Rob and Christian came into the office it had only 2 employees but now it is one of the largest insurance offices in the Palm Beach county area and still growing.Rob has a unique background since he studied accounting at Florida Atlantic University while he has a computer/software background from IBM. He provides himself using the latest digital and marketing trends but still provides the one on one relationships.Rob has been married with Christian Macoviak since 1997 which the have two growing boys Joseph and William. When Rob is not working he enjoys playing with his two boys and occasionally playing softball.He has one numerous insurance awards from regional and national insurance companies. In addition, has been awarded the best insurance agent according to the Palm Beach Post.', 'President at Oyer, Macoviak and Associates', 'Oyer, Macoviak and Associates Insurance', '[{"company":"Oyer, Macoviak and Associates Insurance","company_id":"oyer-macoviak-and-associates-insurance","industry":"Insurance","location":"Boynton Beach","positions":[{"description":"Oyer Macoviak and Associates is an insurance agency in Boynton Beach. We specialize in local insurance, giving our clients the personal service they deserve.","duration":"1995 - Present 26 years","duration_short":"26 years","end_date":"Present","start_date":"1995","subtitle":"Oyer, Macoviak and Associates Insurance","title":"President"}],"url":"https://www.linkedin.com/company/oyer-macoviak-and-associates-insurance"},{"company":"IBM","company_id":"ibm","location":"","positions":[{"description":"","duration":"Apr 1994 May 1995 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 1995","start_date":"Apr 1994","subtitle":"IBM","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/ibm"}]', '["“Rob and his team have been an extraordinary asset in placing personal insurance for my clients who have secondary homes and vehicles in Florida. His diligence, patience and responsiveness are commendable. Thank you, Rob! ”","“Rob, as well as everyone I have had any contact with at Macoviak & Associates (formerly Harvey E. Oyer), are the consummate insurance professionals! The service they offer defines the better aspects of their industry, the advice is always sound and beneficial and the product line is the best of the best. I HIGHLY recommend this agency. I entrust my entire business to his recommendations.”"]'] User: ['Jon Cicciarelli', 'Specialties: Personal Insurance - Auto, Home/Condo, Boat, Motorcycle, Life, Business and Wealth Management.', 'Insurance Agency Owner Advisor', 'Agency Advisors', '[{"company":"Agency Advisors","company_id":null,"location":"Hollywood, Florida, United States","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Agency Advisors","title":"Agency Advisor"}],"url":""}]', '["Janet Cicciarelli “If you are looking for a person to help you with all your insurance needs that is honest with integrity and knowledgeable, Jon is that person. ,”","Bill Bieberbach “Jon: Could sell outdoor ads to blind people.”"]']### Assistant: The agent's job is to provide personal insurance services, and today, the agent is reaching out to the user because they need to discuss and offer insurance options for the user's auto, home/condo, boat, motorcycle, life, business, and wealth management needs.
### Human: Agent: ['Jesse Adams', 'Jesse Adams is a West Coast-based Senior Account Manager for Western Digital; his Entertainment career began over 24 years ago in Audio and Video Editing, where he was involved in projects for The History Channel, PBS, and independent filmmakers. In 2006, he transitioned into the job of an AVID Support Representative at Matchframe Video. He then became a Senior AVID ISIS Engineer at Hula Post (formerly Wexler Video) in 2008. After his time at Wexler, Jesse transitioned into a Senior Sales Engineer at EditShare in 2014. Jesse’s attention to detail, and excellent customer service skills, makes him a favorite among Editors, Post Supervisors, and Producers throughout Hollywood, and he’s been a trusted member on projects like Game of Thrones, Life of Pi, Titanic 3D, Maleficent and Avatar..', 'Senior Account Manager', 'Western Digital', '[{"company":"Western Digital","company_id":"western-digital","industry":"Computer Hardware Manufacturing","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Western Digital","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/western-digital"},{"company":"G-Technology, a Western Digital Corp. Brand","company_id":null,"location":"Los Angeles, California","positions":[{"description":"","duration":"Jul 2017 Mar 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2019","start_date":"Jul 2017","subtitle":"G-Technology, a Western Digital Corp. Brand","title":"Senior Sales Engineer"}],"url":""},{"company":"EditShare","company_id":"editshare","location":"Greater Los Angeles Area","positions":[{"description":"- Demonstrate EditShare workflow to prospective clients – in-person and via web demos- Increased territory growth 72% in the Western region - Engage with channel partners in evangelizing EditShare workflow to prospective clients - Generate relationships with key resellers in the territory- Rendering on-site training and commissioning services as required.- Assisting with creation of video tutorials, demo movies, and other video content- Presenting EditShare solutions at trade shows, user groups, and other events","duration":"Jan 2014 Jun 2017 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2017","start_date":"Jan 2014","subtitle":"EditShare","title":"Senior Sales Engineer"}],"url":"https://www.linkedin.com/company/editshare"},{"company":"Moviola","company_id":"moviola","location":"Toluca Lake, CA","positions":[{"description":"Technically Managed key accounts1. Disney XD2. Shine America3. El Rey Network4. RSA (Ridley Scott) Productions","duration":"Feb 2013 Dec 2013 11 months","duration_short":"11 months","end_date":"Dec 2013","start_date":"Feb 2013","subtitle":"Moviola","title":"Lead Engineer"}],"url":"https://www.linkedin.com/company/moviola"},{"company":"Wexler Video","company_id":"wexler-video","location":"Burbank, CA","positions":[{"description":"Responsible for some of the highest rated Broadcast television and Films at the time. Along with supporting a large Feature Film Trailer house, and two Production Companies with over 80 edit bays each. Service and maintained six Avid ISIS 5K\'s along with three Avid ISIS 7K\'s. Film Credits includeLife of Pi-2012Avatar (2009)-Sr Avid ISIS Engineer 2x (ISIS 7000)Titanic 3D (2012)-Sr. Avid ISIS EngineerMaleficent (2014)- Sr. Avid ISIS EngineerNational Geographic: James CameronCertification\'s Include Avid-ACSR (Mac,PC,Unity,ISIS)UN422-ISISUN402-UnityCS410-AvidMC101MC201AppleACSP (Apple Certified Support Professional)CompTIA A+ Certified (Networking/IT)","duration":"Aug 2008 Feb 2013 4 years 7 months","duration_short":"4 years 7 months","end_date":"Feb 2013","start_date":"Aug 2008","subtitle":"Wexler Video","title":"Sr. Avid ISIS Engineer"}],"url":"https://www.linkedin.com/company/wexler-video"},{"company":"Visual Arts Entertainment","company_id":null,"location":"Burbank, CA","positions":[{"description":"Produced two Film\'s by Shane Stanley (Mutli-Emmy award winner). My Trip to the Dark Side, and My Trip back to the Dark side. My Trip to the Dark Side won Gold at the Houston International Film Festival.","duration":"Feb 2009 Jan 2011 2 years","duration_short":"2 years","end_date":"Jan 2011","start_date":"Feb 2009","subtitle":"Visual Arts Entertainment","title":"Co-Producer"}],"url":""},{"company":"Matchframe Video","company_id":null,"location":"Burbank, CA","positions":[{"description":"Provided Avid support to our facility clients along with our rental clients. Managed our 2x in house Unity\'s. Responsible for the maintaining our Shortel phone system","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Matchframe Video","title":"Avid Support Representative"}],"url":""},{"company":"Alan Ett Music Group","company_id":null,"location":"Studio City, CA","positions":[{"description":"Responsible for maintaining and supporting company server\'s, studio systems, machine room decks, phone system, along with backing up all music projects. Helped build and wire new facility and install mixing boards and gear for studio.","duration":"1997 2004 7 years","duration_short":"7 years","end_date":"2004","start_date":"1997","subtitle":"Alan Ett Music Group","title":"Operations/IT (AECG family of Companies)"}],"url":""},{"company":"Creative Production Group","company_id":null,"location":"Studio City, CA","positions":[{"description":"Assistant Editor for 16 documentaries for the History ChannelDocumentaries includedSugihara: Conspiracy of kindness (PBS)Suicide Machines: Ball Turret GunnerSuicide Machines: SniperMighty MissuriTop Speed-Air,Land,Machine, Water Gold of El DoradoBerlin Airlift-First Battle of Cold WarThe Mystery\'s of Amelia EarhartAmericas StonehengeAvid Support for Editing systems.","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"Creative Production Group","title":"Assistant Editor (AECG family of Companies)"}],"url":""}]', '["“I\'ve worked with Jesse for many years regarding Avid & Isis tech support and I couldn\'t be more impressed with his knowledge and helpfulness.”","“Jesse is a self-motivated, totally responsible and competent individual who has been a total asset to our companies (AECG). If only there were more of him in this business!”"]'] User: ['Jaaron Drew Boger', 'Experienced Video Editor with a demonstrated history of working in the photography industry. Skilled in Photography, Music Videos, Videography, Film, and Documentaries. Strong media and communication professional with a Bachelor of Arts (B.A.) focused in Directing and Theatrical Production from Richard Stockton College of New Jersey.', 'Executive Producer at .PRJ Productions', '.PRJ Productions', '[{"company":".PRJ Productions","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jun 2019","subtitle":".PRJ Productions","title":"Executive Producer"}],"url":""},{"company":"Freelance Video Professional","company_id":"freelance-video-professional","location":"Greater Chicago Area","positions":[{"description":"Creating is what I love. Managing budgets, hiring crew, and actors; while managing expectations for clients are elements of a defined production.I bring communication skills I learned as a leasing agent, and talents from my days as a video producer at George Street to my video productions. Every project is an opportunity to push the envelope further; get off the bleachers!I Produce video for:Gigi\'s Playhouse Jameson\'s Caskmates Free Street TheaterDogs Deserve It. CloudRangerhttps://www.imdb.com/name/nm3426767/?ref_=rvi_nm","duration":"Dec 2012 - Present 8 years 8 months","duration_short":"8 years 8 months","end_date":"Present","start_date":"Dec 2012","subtitle":"Freelance Video Professional","title":"Freelance Filmmaker"}],"url":"https://www.linkedin.com/company/freelance-video-professional"},{"company":"Paperhouse","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Project manager for individual projects, oversee development (pre- and post-production), staffing art departments, project selection and budgeting.","duration":"May 2016 Jun 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2019","start_date":"May 2016","subtitle":"Paperhouse","title":"Executive Producer"}],"url":""},{"company":"VoiceBase, Inc.","company_id":"voicebase-inc-","location":"Greater Chicago Area","positions":[{"description":"Freelance/Contract based video work.Remote video editing and color correctionVideo Editing comprised of Assembly, revision, Fine tuning and Audio mixing.","duration":"Mar 2019 May 2019 3 months","duration_short":"3 months","end_date":"May 2019","start_date":"Mar 2019","subtitle":"VoiceBase, Inc.","title":"Video Content Consultant"}],"url":"https://www.linkedin.com/company/voicebase-inc-"},{"company":"George Street Photo & Video","company_id":"george-street-photo-and-video","location":"230 W Huron St.","positions":[{"description":"I handle product delivery; DVDs, Blu-Ray discs, Hard Drive archives and management of Raw Footage. Literal last eyes on project before delivery to client. I assist with Ingesting, Revision editing, file data and Salesforce Management. I also handle Pizza orders for the Team!● Oversaw creation and realization of product deliverable system in Salesforce.● Produced Concepts, scripts, storyboards and content for in-studio projects.","duration":"Dec 2012 Mar 2018 5 years 4 months","duration_short":"5 years 4 months","end_date":"Mar 2018","start_date":"Dec 2012","subtitle":"George Street Photo & Video","title":"Assistant Editor"}],"url":"https://www.linkedin.com/company/george-street-photo-and-video"},{"company":"Wild Rhino Films","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2010 Jan 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2012","start_date":"Jun 2010","subtitle":"Wild Rhino Films","title":"Photographer/Writer/Director"}],"url":""},{"company":"Chicago Apartment Finders","company_id":"cbchicagorental","location":"","positions":[{"description":"Familiarized myself with Chicago’s grid system. Completed applications for succeeding tenants.● Personally acquired and managed listings with landlords and scheduled apartment showing.● Created and maintained relationships with clients for their next move.","duration":"2012 2012 less than a year","duration_short":"less than a year","end_date":"2012","start_date":"2012","subtitle":"Chicago Apartment Finders","title":"Leasing Agent"}],"url":"https://www.linkedin.com/company/cbchicagorental"},{"company":"Mack & Associates","company_id":"mack-&-associates","location":"","positions":[{"description":"","duration":"2012 2012 less than a year","duration_short":"less than a year","end_date":"2012","start_date":"2012","subtitle":"Mack & Associates","title":"Temp"}],"url":"https://www.linkedin.com/company/mack-&-associates"},{"company":"AMC Theatres","company_id":"amc-theatres","location":"","positions":[{"description":"Worked with schedule and deadline focused environment to create a picture perfect experience.● Built,threaded and broke down 35mm prints.● Managed Hard drive ingests (DCP)● Built trailer and feature presentation playlists.● Cleaned 35mm and digital projectors (24 screen theater)","duration":"Jun 2007 Dec 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2011","start_date":"Jun 2007","subtitle":"AMC Theatres","title":"Projectionist"}],"url":"https://www.linkedin.com/company/amc-theatres"}]', '["“Jaaron did location sound for my film \'Make Out Party\'. He is a pleasure to work with and is efficient, thorough, and does great work! Highly recommended. ”","“I’m very pleased to recommend Jaaron as a videographer and filmmaker. As a fellow video technician and editor, I’ve worked alongside Jaaron for the past five years. Not only has he been a key player in all my professional projects, but he’s also become a close personal friend. Jaaron’s skills and leadership qualities would make him an invaluable addition to any team working in the video content field. Jaaron can plan, create, and market video content and build a practical production outline for any subject. He’s an excellent writer and video editor with a facility for translating technical information into communicable briefs. He has used his knowledge of video to enhance all my personal projects and is a well of resources when consulted on professional endeavors. Jaaron marries his writing skills with a working knowledge of digital and VFX. He works across media platform to find solution for visual effects and content creation. In addition to his professional qualifications, Jaaron has personal qualities that make him well-suited to leadership. He’s naturally fallen into the role of “point person” that I go to with questions. He’s not afraid to take risks and often suggests new directions to explore. He’s committed to quality, growth, and progress, and he inspires myself to strive for the same. In short, Jaaron is a person with vision. On a personal note, Jaaron has become a close friend over our years of working together. He organized several social events, like restaurant pop-ups and film screening, helping to facilitate team cohesion and allowing us to form a great friendship. Jaaron’s fun and friendly personality are just icing on the cake of his many other qualifications. Jaaron has my highest recommendation and I’m excited to see the directions in which any company will grow under Jaaron’s leadership. Please feel free to contact me for any further information. Thanks very much for your time. Sincerely, Remy J Vaudelle ”"]']### Assistant: The agent's job is to provide technical support for video editing software and hardware; today, the user is reaching out to the agent because they need assistance with troubleshooting and optimizing their video editing workflow.
### Human: Agent: ['Michael Duff', 'Working to streamline workflows with some of the best companies in the world by providing AI powered integrations. Jira Integration+ is used by over 10,000 teams to connect Slack to Jira in way that saves them time and makes things more efficient. Soon those teams and others will use our AI powered meeting solution to make their meetings better.', 'Co-founder, CTO at Nextup.ai - Connecting Atlassian to slack', 'Nextup.ai', '[{"company":"Nextup.ai","company_id":"nextup.ai","industry":"Software Development","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"","duration":"Apr 2017 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Nextup.ai","title":"Co-Founder, CTO"}],"url":"https://www.linkedin.com/company/nextup.ai"},{"company":"Brandmuscle","company_id":"brandmuscle","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"","duration":"May 2017 Jan 2018 9 months","duration_short":"9 months","end_date":"Jan 2018","start_date":"May 2017","subtitle":"Brandmuscle","title":"UI Lead Developer"}],"url":"https://www.linkedin.com/company/brandmuscle"},{"company":"BuyerQuest","company_id":"buyerquest","location":null,"positions":[{"description":"","duration":"Feb 2015 Apr 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2017","start_date":"Feb 2015","subtitle":"BuyerQuest","title":"Director of User Experience"},{"description":"","duration":"Jul 2013 Feb 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2015","start_date":"Jul 2013","subtitle":"BuyerQuest","title":"Front End Architect"}],"url":"https://www.linkedin.com/company/buyerquest"},{"company":"CrossView","company_id":"crossview-inc-","location":"","positions":[{"description":"","duration":"Apr 2010 Jul 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2013","start_date":"Apr 2010","subtitle":"CrossView","title":"UI Consultant"}],"url":"https://www.linkedin.com/company/crossview-inc-"},{"company":"Perficient","company_id":"perficient","location":"","positions":[{"description":"","duration":"Mar 2008 Mar 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2010","start_date":"Mar 2008","subtitle":"Perficient","title":"Sr. Tech Consultant"}],"url":"https://www.linkedin.com/company/perficient"},{"company":"Tenth Floor","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2007 Mar 2008 9 months","duration_short":"9 months","end_date":"Mar 2008","start_date":"Jul 2007","subtitle":"Tenth Floor","title":"Web Producer"}],"url":""},{"company":"Minch Design","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2007 Jul 2007 7 months","duration_short":"7 months","end_date":"Jul 2007","start_date":"Jan 2007","subtitle":"Minch Design","title":"Developer"}],"url":""},{"company":"Sprokets","company_id":"sprokets","location":"","positions":[{"description":"","duration":"Jul 2006 Jul 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2007","start_date":"Jul 2006","subtitle":"Sprokets","title":"Developer"}],"url":"https://www.linkedin.com/company/sprokets"},{"company":"Promevo","company_id":"promevo","location":"","positions":[{"description":"","duration":"Jul 2006 Dec 2006 6 months","duration_short":"6 months","end_date":"Dec 2006","start_date":"Jul 2006","subtitle":"Promevo","title":"Consultant"}],"url":"https://www.linkedin.com/company/promevo"},{"company":"Digital Day","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2006 Jul 2006 5 months","duration_short":"5 months","end_date":"Jul 2006","start_date":"Mar 2006","subtitle":"Digital Day","title":"Developer"}],"url":""},{"company":"Brulant","company_id":"brulant","location":"","positions":[{"description":"","duration":"Mar 2004 Mar 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2006","start_date":"Mar 2004","subtitle":"Brulant","title":"Java / Creative Consultant"}],"url":"https://www.linkedin.com/company/brulant"}]', '["Joe Fiorini “Michael is one of the best front end developers I\'ve worked with. His knowledge of HTML/CSS is very deep and his Javascript abilities are astounding. He is a very dedicated employee and works great with clients. It is very rare to find someone who can write quality code and still be able to communicate well. I recommend Michael very highly.”","Lance Bundy “Mike is a highly motivated individual that has a very unique combination of skills that allow him to do both front end creative and development work. His abilities as a creative resource have helped many clients to re-brand their sites to gain market presence. In addition to his exceptional creative skills, Mike is also injected himself into the world of J2EE development and Content Management integration. With these skills, Mike is truly one of the unique individuals that help to make it all work for clients and teams alike.”"]'] User: ['Shawn Reed', 'Experienced Project Manager with a demonstrated history working in the information technology and service industry with a strong art and design foundation.', 'Operations Project Manager at PMI Worldwide', 'PMI Worldwide', '[{"company":"PMI Worldwide","company_id":"pmiworldwide","industry":"Consumer Goods","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Feb 2021","subtitle":"PMI Worldwide","title":"Operations Project Manager"},{"description":"","duration":"Dec 2019 Feb 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2021","start_date":"Dec 2019","subtitle":"PMI Worldwide","title":"Program Manager, Engineering"},{"description":"","duration":"Aug 2018 Dec 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2019","start_date":"Aug 2018","subtitle":"Pacific Market International","title":"Traffic Manager, US Creative Development Center"}],"url":"https://www.linkedin.com/company/pmiworldwide"},{"company":"The Quarto Group","company_id":"thequartogroup","location":"Bellevue, Washington","positions":[{"description":"","duration":"Nov 2017 Jun 2018 8 months","duration_short":"8 months","end_date":"Jun 2018","start_date":"Nov 2017","subtitle":"The Quarto Group","title":"Project Manager (Contract)"}],"url":"https://www.linkedin.com/company/thequartogroup"},{"company":"Starbucks","company_id":"starbucks","location":"Greater Seattle Area","positions":[{"description":"Executed comprehensive project management services to support Global Creative Services and Business Unit deliverables. Responsible for all facets of print production management from concept development to production, ensuring best value, highest quality and timely delivery. Assisted in the development of sourcing strategies, managed suppliers and internal networks to deliver best in class performance for printed materials. Executed comprehensive project management services to support Global Creative Services and Business Unit deliverables. Responsible for all facets of print production management from concept development to production, ensuring best value, highest quality and timely delivery. Assisted in the development of sourcing strategies, managed suppliers and internal networks to deliver best in class performance for printed materials.","duration":"Aug 2017 Oct 2017 3 months","duration_short":"3 months","end_date":"Oct 2017","start_date":"Aug 2017","subtitle":"Starbucks","title":"Project Manager (Contract)"}],"url":"https://www.linkedin.com/company/starbucks"},{"company":"PageDNA","company_id":"pagedna","location":"Greater Seattle Area","positions":[{"description":"Project Manager responsible for onboarding and project management of all aspects of e-commerce storefronts, including technical integrations.Using PMP methodologies, developed and launched a Project Management system to guide new customers through the ecommerce solution process. Created a toolkit of standardized customer documentation designed to guide and educate them at each phase of the project. Assets included fact sheets explaining complex technical integrations, launch activities, milestone preparation instructions and project review processes.Received internal and external recognition for increasing new projects on time completion by 50% and scope creep to less than 2%.","duration":"Nov 2013 Aug 2016 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2016","start_date":"Nov 2013","subtitle":"PageDNA","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/pagedna"},{"company":"InnerWorkings","company_id":"innerworkings","location":"San Francisco Bay Area","positions":[{"description":"Brand, sourcing and contract management for large fortune 500 retail clients, as an eCommerce Program Manager. Executed annual client review assessing profitability and contract negotiation. Managed internal and external professional service teams to support customer marketing initiatives.Chosen to lead the Western Regions internal Software Product Review board collecting and reporting findings of third party ecommerce software programs to the CTO and IT governance. Brand, sourcing and contract management for large fortune 500 retail clients, as an eCommerce Program Manager. Executed annual client review assessing profitability and contract negotiation. Managed internal and external professional service teams to support customer marketing initiatives.Chosen to lead the Western Regions internal Software Product Review board collecting and reporting findings of third party ecommerce software programs to the CTO and IT governance.","duration":"Feb 2008 Sep 2013 5 years 8 months","duration_short":"5 years 8 months","end_date":"Sep 2013","start_date":"Feb 2008","subtitle":"InnerWorkings","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/innerworkings"}]', '["LinkedIn User “Shawn has been a wonderful asset to our team at The Quarto Group. She is always willing to help and has jumped right into create new project workflows, aid in organizational procedures and help guide us through new project development. Shawn has a strong knowledge of print production and project management. Shawn would be a wonderful addition to any team.”","Rob Lucier “Shawn and I worked together on several projects where she was on-boarding large customers. As head of software development, I can say that she made our lives much easier with clear organization of customer requests, and creative workarounds to solve problems without new development where possible. For example, our booklet pricing module was going through rapid development at the time, and she kept on top of what tools were available, worked directly with developers on changes, and helped us prioritize development to help the greatest number of customers. Shawn always goes the extra mile to understand customers and help them get what they need, and our customers repaid that in order volume and loyalty. ”"]']### Assistant: The agent's job is to streamline workflows and provide AI-powered integrations, and today the user is reaching out to the agent because they need assistance in implementing a new project management system for their company.
### Human: Agent: ['Jeremiah Mitchell', 'I am a dynamic, hard-working professional with multiple years of distribution, logistics and supply chain management experience. I take pride in my work and value professionalism, integrity and honesty.Specialties: Distribution Management, Supply Chain Efficiency, Project Management, Supplier Management, Cost Reduction, IT/Supply Chain Synchronization.', 'Board Member at Winston Area Community Partnership', 'Winston Area Community Partnership', '[{"company":"Winston Area Community Partnership","company_id":null,"location":"Winston, Oregon","positions":[{"description":"Advise on programs and direction for the Winston Area Community Partnership, including the Winston Teen Center.Full details can be found at: http://www.healthywinston.org/\\"Our vision is for positive, harmonious actions in a drug-free environment as evidenced by expanded community facilities and programs, beautification, and cultural and economic development, brought about by effective planning and teamwork.\\"","duration":"Nov 2017 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Winston Area Community Partnership","title":"Board Member"}],"url":""},{"company":"Home","company_id":null,"location":"Winston, OR","positions":[{"description":"Kisser of boo-boos, expert ability to change a diaper one handed, I multi-task while multi-tasking. I am a full time stay at home father with three wonderful boys. I have answered such questions as:-How do you get a 2 year old to eat vegetables?-Where does your energy come from?-How can you do _____ with your child holding on to your leg like that?Key accomplishments:Refrigerator and pantry inventory turns up 19% last quarter.# of tears shed over spilled milk: 0Just-in-time (JIT) food purchasing - fresher ingredients, zero food lost to always encroaching expiration date creep.Scissor accidents down 100% from prior year.Spearheaded the \\"Green Initiative of 2014.\\"Food scraps? non-existent.Thermostat? Locked down.Expired food? Nope.Increased workload by 50% in March 2017 with the birth of kid #3. Salary remained the same.","duration":"May 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"May 2014","subtitle":"Home","title":"House Manager"}],"url":""},{"company":"Our Winston Neighborhood, Inc.","company_id":null,"location":"Winston, OR","positions":[{"description":"Development of all marketing materials, including print, web, and social media.Registered salesperson for the sale of stock in OWN\'s direct public offering to residents of Oregon.For more information go to www.ownwinston.com","duration":"Sep 2016 Aug 2018 2 years","duration_short":"2 years","end_date":"Aug 2018","start_date":"Sep 2016","subtitle":"Our Winston Neighborhood, Inc.","title":"Vice President of Marketing"}],"url":""},{"company":"Winston GO Team","company_id":null,"location":"Winston, Oregon","positions":[{"description":"We are a group of local people devoted to making Winston a better place to live, work, learn and play. Our team is working to understand what is most important to people about our community and what we can do to help make those things even better in the future.","duration":"Aug 2015 Dec 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2017","start_date":"Aug 2015","subtitle":"Winston GO Team","title":"Member"}],"url":""},{"company":"Johnstone Supply","company_id":"johnstone-supply","location":"Winston, OR","positions":[{"description":"• Carrier freight billing reconciliation.• Compiling and reporting data pertaining to account balances.• Assisting with special projects and dispensing advice as needed.","duration":"Jul 2014 May 2015 11 months","duration_short":"11 months","end_date":"May 2015","start_date":"Jul 2014","subtitle":"Johnstone Supply","title":"Distribution Consultant"}],"url":"https://www.linkedin.com/company/johnstone-supply"},{"company":"Johnstone Supply","company_id":"johnstone-supply","location":"Portland, Oregon Area","positions":[{"description":"• Manages annual freight RFP and subsequent contract process for Johnstone\'s $8M freight spend.• Negotiates pricing and store delivery schedules with carriers.• Provides operational and analytical support to all traffic functions relating to freight movement throughout Johnstone\'s Supply Chain.• Analyzes shipping/traffic data, identifies cost reduction opportunities and areas of process improvement through the use of analytics. • Point of contact for all distribution centers regarding service/troubleshooting for RF equipment and shipping software.• Analyzes warehouse workflow relating to ABC inventory and warehouse layout to improve overall efficiency and accuracy• Develops carrier performance metrics and scorecards.• Develops freight budget forecasts and volume planning tools for entire distribution center network.","duration":"Jul 2009 Apr 2014 4 years 10 months","duration_short":"4 years 10 months","end_date":"Apr 2014","start_date":"Jul 2009","subtitle":"Johnstone Supply","title":"Distribution Analyst"}],"url":"https://www.linkedin.com/company/johnstone-supply"},{"company":"Leupold & Stevens, Inc.","company_id":null,"location":"Beaverton, OR","positions":[{"description":"• Tracked and expedited purchase orders to ensure compliance with delivery schedules.• Provided information and knowledge regarding the company\'s products, merchandise, unit pricing, shipping dates, availability and services to customer base.• Investigated, resolved and followed up on customer discrepancies and requests for informational clarification and service.• Provided overflow support services to Procurement / Marketing Team as assigned or needed.","duration":"Nov 2008 Apr 2009 6 months","duration_short":"6 months","end_date":"Apr 2009","start_date":"Nov 2008","subtitle":"Leupold & Stevens, Inc.","title":"Procurement / Marketing Assistant"}],"url":""},{"company":"Portland State University","company_id":"portland-state-university","location":"","positions":[{"description":"- Final GPA 3.9- Focus on Asia-Pacific Rim- Field Study in China, S. Korea, Japan in March 2008- Intensive language class: Japanese• Planned, coordinated, and executed multiple projects simultaneously across a variety of subjects, including graduate level classes in accounting, marketing, finance, economics, supply chain management, sustainability, and operations management.• Analyzed real-world business cases on a variety of topics, conducting research and arriving at logical, fact-based conclusions.• Completed research project for a Portland-based company, surveying their customer base and identifying potential new revenue sources through out-of-the-box thinking.","duration":"Aug 2007 Aug 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2008","start_date":"Aug 2007","subtitle":"Portland State University","title":"Master in International Business"}],"url":"https://www.linkedin.com/company/portland-state-university"},{"company":"Interac","company_id":"interac-america","location":"Fukuoka, Japan","positions":[{"description":"• Prepared and facilitated English instruction.• Maintained records of individual student and class progress.• Motivated, coached, and mentored students for high school entrance examinations.","duration":"Sep 2005 Mar 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2007","start_date":"Sep 2005","subtitle":"Interac","title":"Assistant Language Teacher"}],"url":"https://www.linkedin.com/company/interac-america"},{"company":"Van Natta Public Relations","company_id":null,"location":"Salem, OR","positions":[{"description":"• Created and maintained custom databases and web pages.• Ensured all office computers, networks, and servers were up-to-date and working smoothly• Assisted with client projects as needed.","duration":"Sep 2004 Jul 2005 11 months","duration_short":"11 months","end_date":"Jul 2005","start_date":"Sep 2004","subtitle":"Van Natta Public Relations","title":"Data Analyst"}],"url":""},{"company":"Salem Keizer Public School District","company_id":null,"location":"Salem, OR","positions":[{"description":"• Assisted in planning and implementing learning experiences for students.• Trained and assisted students in behavior management.• Observed students and assisted in recording student development and progress.","duration":"Sep 2004 Jun 2005 10 months","duration_short":"10 months","end_date":"Jun 2005","start_date":"Sep 2004","subtitle":"Salem Keizer Public School District","title":"Instructional Assistant"}],"url":""},{"company":"Willamette University","company_id":"willamette-university","location":"","positions":[{"description":"• Diagnosed and repaired computer, network, and printer problems.• Remotely assisted students and faculty with technology problems in offices, classrooms, and residence halls.• Assisted in person with problems in the computer lab.• Learned fundamental operations of commonly used software, hardware, and other equipment.","duration":"Sep 2001 May 2004 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2004","start_date":"Sep 2001","subtitle":"Willamette University","title":"Help Desk Assistant"}],"url":"https://www.linkedin.com/company/willamette-university"},{"company":"Oregon Progress Board","company_id":null,"location":"Salem, OR","positions":[{"description":"Researched up-to-date data for current benchmarks","duration":"2003 2003 less than a year","duration_short":"less than a year","end_date":"2003","start_date":"2003","subtitle":"Oregon Progress Board","title":"Intern"}],"url":""}]', '["“Jeremy and I worked together on an in-depth analysis of the logistics involved in transporting a commodity from a foreign country to the U.S. Jeremy\'s level of research in this topic was thorough and detailed. He had the ability to analyze data efficiently and develop a unique soultion to the issue. Sharp individual who is aggressive and is a good leader.”","“Truly, a great person to work with.”"]'] User: ['Dena Williams', 'Experienced Account Executive with a demonstrated history of working in the transportation/trucking/international markets. Skilled in Sales, Management, Customer Experience, Business Development, and Recruiting. Strong sales professional with a true passion in finding solutions to all logistics scenarios and needs.', 'Account Executive, specializing in supply chain and business solutions.', 'Yellow', '[{"company":"Yellow","company_id":"yellowcorporation","industry":"Truck Transportation","location":null,"positions":[{"description":"Moved to the awesome city of Tampa, working for YELLOW additional info: I am a mentor in the company. Helping to guide others through systems knowledge and training coupled with real life in the logistics realm!","duration":"Jun 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Yellow","title":"Account Executive"},{"description":"Helping you move your freight efficiently is what I do! Through clear communication, and outside the box thinking, we set together a plan to move forward.","duration":"Sep 2020 Jun 2021 10 months","duration_short":"10 months","end_date":"Jun 2021","start_date":"Sep 2020","subtitle":"Yellow","title":"Account Executive"},{"description":"Covering much of the Lehigh Valley region (NJ through Reading). I have the pleasure of visiting various businesses and industries in action to learn and not assume. YRC Freight is not just wheels under your freight, we’re a relationship! What do I offer? Someone you can trust to handle your concerns in a timely and effective manner. What do I bring to the table that’s unique to most? A consultative approach to your needs vs traditional “selling” - making you happy, trusting and relaxed while giving some piece of mind is what I offer ie... a relationship! If you would like more information or to discuss the best plan for you and your company, give me a call or send an email to Dena.williams@yrcfreight.com I’d be honored to stop in and discuss your individual business goals.* Building relationships and trust * Working knowledge of NEMF and Classes* Understanding logistics lanes and needs * Overall O/R and percentage growth in territory* Reporting * Confidently run business meetings * Building Tariff and accessorials based on customer needs and competitive data","duration":"Oct 2018 Sep 2020 2 years","duration_short":"2 years","end_date":"Sep 2020","start_date":"Oct 2018","subtitle":"YRC Worldwide","title":"Account Executive"}],"url":"https://www.linkedin.com/company/yellowcorporation"},{"company":"Silberline®","company_id":"silberline","location":"Tamaqua, PA","positions":[{"description":"Training, Process improvement, Gap analysis and reporting as well as many other supervisory needs are performed daily.• Implementation of employee review process. Team building initiatives. Regular team focus sessions to create a cohesive and bonded group. • Supply Chain review and allocation. Reporting of key metrics for OTIF at senior management meetings. • Management of direct reports - Kronos, Scheduling, Training & KPI\'s • Process change for various platforms from PO submission & Invoicing offering a seamless ordering process for customers • Logistics - Scheduling. DOT & IATA regulation understanding and execution for various ship methods. IMO and AIR dec completion and submission. Claim process and investigations. Building LTL, FCL & LCL shipments for haz and non-haz loads. Much more • Key point of contact for Audit reviews and documentation• Created and implemented customer care surveys resulting in actionable learnings. • Records management for audit review and training mandated by DOHS. • Various Marketing needs and show planning remain a part of my daily tasks.• Process mapping and documenting.• Advanced PC skills. Exceptional in excel, pivot tables, Microsoft office and each platform update.• 3PL experience • ISO doc review and writing and approval experience.• Customer relationship building• Sales tracking and reporting• Forecasting • Logistics to include 3PL • Haz/Dot certified • Supply chain• International sales • CRM reporting, tracking• Clear and concise understanding of international IATA terms and document needs for various countries• Working in both a group setting as well as individually with success• Production pipeline • Clearly articulate needs, find work arounds to solve problems as they arise and anticipate unforeseen issues• ISO doc write, review and approval","duration":"Sep 2014 Jun 2018 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2018","start_date":"Sep 2014","subtitle":"Silberline®","title":"Customer Care Supervisor"}],"url":"https://www.linkedin.com/company/silberline"},{"company":"ORE Rentals","company_id":"ore-rentals","location":"Quakertown, PA","positions":[{"description":"Office Administration – scheduling deliveries, facilities management, front office operations to better the overall flow of a $2 million in annual revenue grass roots business. Customer Service - building and maintaining solid relationships for repeat business.Project Management – policies and procedures to streamline account customers by implementing better file tracking, customer data, reporting through new and improved spreadsheets, data analysis and communication. Inventory Control – purchase order creation and implementation for all purchases improving usage and inventory control as well as A/R and A/P through better administrative processes.","duration":"Apr 2013 Mar 2014 1 year","duration_short":"1 year","end_date":"Mar 2014","start_date":"Apr 2013","subtitle":"ORE Rentals","title":"Office Assistant /Inside Sales"}],"url":"https://www.linkedin.com/company/ore-rentals"},{"company":"Five Guys Enterprises","company_id":"five-guys-enterprises","location":"","positions":[{"description":"Maintained Flagship Store status through Sales, Cost of Goods, Labor, Steritech Audits, and Shopper Scores (98% rating for 8 consecutive quarters). Won $20,000 with my team/store based on 3 Consecutive 100% qrtly Steritech audits. (1 of 33 stores to win amongst 2000 stores)Ranked #1 out of 20 stores within the regional district.Successful profit growth of 20% in 2012.Reduces Cost of Goods by 24% through P&L statements, coaching, training, restructuring and employee awareness.","duration":"Jan 2011 Apr 2013 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2013","start_date":"Jan 2011","subtitle":"Five Guys Enterprises","title":"General Manager"}],"url":"https://www.linkedin.com/company/five-guys-enterprises"},{"company":"Mars Direct","company_id":"mars","location":"Hackettstown, NJ","positions":[{"description":"Created and managed a portfolio of $1.2 million, over 250 accounts by finding a need and developing a position based solely on a Business to Business outreach.Successfully serviced key Fortune 500 clients including Target, HSBC, FedEx, UPS, Disney, Major League Baseball, and the National Football League.Delivered a $500,000 revenue stream through the acquisition of the first co-branding business partnership with Target. To date this project is still an on-going partnership. Brand awareness through trade-shows in top market area’s to include – NY City - Bridal shows, Las Vegas- MLB conference and trade show, Texas- Susan G Komen Breast Cancer Week, Los Angeles – Trade Shows. Direct Communications with Key decision makers for MLB’s teams and sales within their stadiums and club houses.Recognized by executive management with multiple awards for Passion, Engagement, and Ownership.","duration":"Jan 2006 Dec 2008 3 years","duration_short":"3 years","end_date":"Dec 2008","start_date":"Jan 2006","subtitle":"Mars Direct","title":"Business Specialist / International Specialist B2B"}],"url":"https://www.linkedin.com/company/mars"}]', '["Jeff Drusda “I have had the benefit of working with Dena in her role as Customer Relationship and Marketing Communications Specialist at Silberline Mfg. During this time, she has resurrected our marketing & brand distinctiveness and brought our company into a forward-thinking identity. In addition, Dena has coalesced regional market groups into unified mind-sets in terms of commercial promotion. Dena is true asset to anyone working with her. She has an outstanding ability to find & create solutions to ensure completion of any project. Not content to perform within boundaries, Dena will expand the scope of a mission to make it more effective and fruitful for all involved. These abilities, along with the knack for getting the best performance from available resources, make Dena a credible talent and solution provider.”","LinkedIn User “Deanna takes the time to understand the team\'s desired results and then just gets it done. She is a resourceful self-starter who is intent on results and accountability. That is not to say that she will not elicit input from others (because she is a consensus builder among her peers and subordinates), but rather to say that she does not need her hand held. She\'s task oriented, but with an eye on more efficient tactics and strategies. She has demonstrated the ability to manage and administrate, or roll up her sleeves and perform the tasks herself. Additionally, Deanna possesses refined ability with client interface and training. I would absolutely work with her again, and recommend her enthusiastically.”"]']### Assistant: The agent's job is to provide supply chain and business solutions, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the transportation and logistics industry.