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Jado was great to help us do kayaking and tennis. |
And the chef cooked us a delicious diner. |
My favorite part of this place remains the design and architecture, unlike anything I had seen before. |
I will come back for sure, very soon I hope. |
UMVA Muhazi is AMAZING! |
The views, the structure and design of the space, the food, the activities, the hospitality and attention to details all contributed to a wonderful stay and escape from Kigali! |
I came for just a day mid-week and returned to Kigali feeling so refreshed. |
The staff are friendly, attentive, and polite, and were always ready to help out. |
The clay tennis court with a view of lake Muhazi makes UMVA probably one of my favorite places to play and I am sure that Rafael Nadal would agree if he gave it a try :) I will definitely be back! |
The location is so convenient from Kigali, making this the perfect getaway. |
From start to finish we the experience at UMVA was incredible. |
We were greeted warmly by the staff who knew us by name, offered us a delicious welcome juice, and ushered us to our rooms. |
The rooms were so well-designed with beautiful architecture. |
The shower was amazing. |
We spent the afternoon kayaking, standup paddleboarding, and playing tennis. |
We joined the other guests for a community dinner, which was the best part of the trip. |
The 6-course meal was sublime, each dish was delicious and beautifully displayed, and we enjoyed getting to know the other guests while we dined. |
We all sat by the fire after dinner. |
The following morning we had a delicious breakfast, spent more time kayaking on the lake and playing tennis, before sadly departing back to Kigali. |
We will certainly be back many times, and I highly recommend UMVA Muhazi as your next Rwanda destination. |
UMVA Muhazi is a beautiful lodge throughout. |
the architecture with its rammed earth walls as a centrepiece is stunning and blends very well with the preserved natural surrounding. |
All the design features and the addition of art pieces in selected spots are very thoughtful and draw the eye. |
The staff are incredibly attentive and polite, and always ready to help- whether with a special meal request or sports activities of which UMVA Muhazi offers many! |
Last but not least- the 6-course dinner was fantastic. |
The food was delicious, every course was creatively crafted and they were even able to accommodate for my food intolerances. |
Umva is such an excellent place to stay. |
The food is excellent. |
The staff are all lovely and cater to your needs. |
The view is magnificent and there are so many fun things to do (Kayaking, Stand-up Paddleboarding, Tennis, Massage, Birding etc). |
I'll definitely be back! |
Friendly staff, spacious and comfortable rooms, good food |
The kitchen could be faster on orders |
Lake view |
Lighting, bathroom, cleanness |
Location at the edge of the lake Kivu, 2. |
Quite heaven no disturbance, 3. |
Friendly staffs and quick response of request. |
staff was very friendly and helpful. |
the view is nice. |
kitchen is a bit slow... and forgetful.. :-( ... |
Nothing to like at this supposed 3 stars hotel. |
This hotel should not get 3 Stars! |
First the staff is not professional and not trained, They kept me waiting for 30 min to check in while I was alone. |
Finally got a room on the 2nd floor: The toilet smells everywhere in the room, the bed is very old and uncomfortable, the wifi doesn't work as well as TV channels. |
In addition, the breakfast was poor. |
The price was a mess : 100 $ per night! |
There are a lot of nice hotel around at let than 45 $ |
Value for money and view |
Water pressure in the bathroom needs to be improved. |
Showers are just drops! |
There are no comments available for this review |
EVERYTHING. |
The Chef.. she fed us fat.. The masseuse The Front Desk especially Laurent. |
It was worth every last dollar. |
Exceptional place. |
The only thing was Jest ski and most water activities wasn't available.. hopefully, everything would be available when next I'm back. |
Friednly staff, excellent location by the lake, restaurant serves nice foof and breakfast! |
The rooms feel a bit dated, especially the carpets which don't look very clean. |
The opportunity to go on a boat ride. |
Great breakfast and location. |
It is a bit pricey, but overall, it is good value for money. |
Very nice conceived classical hotel. |
Each room has a small terras or balcony with super view on Lake Kivu. |
Very nice swimming pool and outstanding breakfast |
There were not so much customers but a lot of employees not having much to do. |
It makes a little bit stiffy with people every 1 minute at your table asking if everything is fine. |
Our 2 persons bed was amazingly small (1.40m only). |
Nice breakfast buffets and other meals. |
Loved the opportunity to taste local dishes |
The breakfast was mindblowing, a super wide variety of fruit and fruit juices, continental breakfast, hot dishes, whatever you could possibly imagine, all available and in splendid quality. |
The wifi did not work very well in our room, the lighting in the room was rather poor, and it was difficult to get fresh air into the room without inviting large swarms of mosquitos. |
Furthermore, once again, I really don't like carpet-covered floors... |
The balcony was nice and the view of the lake was great. |
The buffet breakfast has a lot of options and was tasty. |
The dinner buffet was quite overpriced ($30/adult) but you can order a la carte meals from the menu for a reasonable price. |
It was nice to have direct access to the lake and a bit of sand to enjoy. |
I was traveling with 2 young kids and enjoyed having a playground on the property. |
The location is good and you can walk to some nearby restaurants. |
The room was a bit outdated and didn't seem to match the price. |
There didn't seem to be a place to refill reusable water bottles so we had to buy and waste a lot of plastic bottles throughout the weekend. |
The boat trip through the hotel was quite overpriced ($150/hour) so we had to leave the property for a more reasonably priced ride on the lake. |
Great friendly service everywhere from reception to restaurant and bar, lovely location. |
Bathroom is a little outdated and the hardware is starting to fail (shower tap |
Friendly staff and very helpful and cateous. |
Need to improve English communication for waiters, this was a barrier at times. |
Drinks were very expensive. |
Food not that bad. |
The location is great, the equipment, swimming pool and the breakfast are amazing. |
The room is comfortable, especially the bed. |
The person welcoming me when I checked in was a bit cold and rushing. |
The room could have been bigger for the price and would need a refreshment/ more African vibes decoration like in the other Serena hotel. |
It would be great if the staff could inform us better about the different activities in the region |
I was upgraded from a 1 bedroomed to a two bed apartment, without a charge, The appartment was clean the staff freindly no complaints, additional requirements were dealt with immediatly and without fuss. |
Management were accomadating and helpful. |
If doing buisness it is a good location to the airport |
The kitchens could be better equiped, however on request I was given what I requested. |
Sometimes a little noisy at night, but this is from heavy traffic on the road |
The price, cleanliness, staff's kindness and availability |
The restaurant does not offer what one would expect at least for the breakfast. |
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