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901 | ENGINEERING CONSULTANT Professional Summary To deliver value in a professional position in the oil and gas industry that utilizes my attributes and unique skillset. Long standing track record of outperforming management?s goals and milestones while reducing time, costs, and minimizing non-productive time. Incorporate both analytical and creative skills to visualize ideas, and find solutions and proactively avoid problems. In depth understanding of how mechanics and tools can be utilized for optimized functionality, economics, and safety, from experience on marginally productive plays where lowered and predictable costs were a key driver. Meticulous with invoices to ensure costs are accurate and what was agreed upon. Developed in-depth analytical and mechanical problem solving skills through years of field experience, comprehensive discussions with vendors, and learning/listening to those with more experience. Wealth of knowledge about timelines, workflows, costs, effective troubleshooting, and seamlessly integrating field and office personnel into a unified team from righand experience and field engineering experience. Continuously consider HSE and regulatory facets and how to implement them without unduly disturbing operations, when possible. Accomplishments Developed Unit?s drilling program in this area. o To date, Drilled Unit?s longest lateral (6,891?), fastest GW well (17.54 days spud to TD), and only 8.75. lateral. Cleveland Play: o Developed Unit?s drilling program in this area. SOHOT Play (Grady County, OK): o Developed Unit?s drilling program in this area. o Drilled Unit?s fastest Medrano well to date (19.35 days spud to TD). Regularly put in charge of developing the drilling programs in Unit?s new core plays and drilling one-off and two-off wells. Proficient in Wellview reporting software. Directed increased expectations and new standardization for reporting requirements in the field and office across drilling, completions, and production groups. Worked closely with the Wellview Master User to make appropriate changes. Field Engineer (and continued Drilling and Completions Engineer), Unit Corporation, Tulsa, OK Sep 2008 " Mar 2011 Unit?s field representative (completion/frac consultant) to prepare for frac jobs, flowback, and putting on pipeline to handover to the Production group. Relief pumped a route in Western Oklahoma for eight months. Drilling Consultant rotation for twelve months on the same rig I performed Drilling Engineer duties for. Safely and efficiently P&Ad 80+ wells over including one in the middle (literally) of the Washita River, encompassing all regulatory requirements, bidding and awarding work, overseeing operations, selling/transferring/disposing of reclaimed tubulars and surface equipment, location reclamation, and making good on surface owner relationships Worked with surface owners to access property to stake wells, resolve ROW concerns, and settle surface damages " liaison between surface owners and Unit?s Landmen. Designed, bid, and awarded dirt work and confirmed final location was built as expected and suitable for the drilling rig. Drilling and Completions Engineer, Unit Corporation, Tulsa, OK June 2007 " Sep 2008 Designed completion procedures for the wells I drilled (perf intervals, acidizing, frac job, etc). Work closely with Production Foreman to ensure optimal communication between field and office. Communicate closely with drilling consultants to confirm office and field are on the same page. When problems occur, drove to rig site to be Unit?s onsite representative. Worked with team to confirm well was drilled and completed in a manner that maximized benefits to long term project goals. Intern, Unit Corporation, Tulsa, OK Sep 2005 " June 2007 Handled all regulatory paperwork and ensured compliance for the drilling and completion engineers. Helped gather preliminary offset data for drilling engineers through a variety of software packages and resources. Prepared/requested bids for mud programs, cement program, directional, etc. Confirmed accuracy before passing along to engineers. Heavily involved in implementing Wellview software across Unit?s drilling department (field and office) and setting up custom reports to match Unit?s reporting requirements. Wrote training manual for drilling consultants. Trained Completion and Production Engineers as requested. Derrickhand, Nabors Drilling, CO Dec 1999 " Apr 2003 Calculated/measured mud properties and adjusted chemical additives accordingly. Repaired, maintained, and supervised mud pumps. and other solids control equipment operational status. Assisted driller and tool pusher in daily operations of drilling rig. Helped coordinate work efforts of three subordinate employees. Experience Engineering Consultant July 2015 to Current Company Name － City , State Fulfilling a variety of engineering needs for clients " reservoir engineering, acquisitions & divestitures, company/prospect valuations, production engineering, drilling engineering, data compiling and ?clean-up. services, etc. o Using a diverse assortment of software packages " ARIES, Powertools, Petra, HIS Enerdeq, Drilling Info, Wellview, etc. Staff Production Engineer February 2015 to July 2015 Company Name － City , State Worked with an older Permian well set riddled with inefficiency issues in the Midland Basin, cleaned up the billing structure and obscure routing issues, and identifying/addressed many HSE issues. . Experience with Production Explorer, IHS, PHD Win, and Drilling Info software packages to complete work. . Took up an initiative " which was unsuccessfully addressed in previous years " to get the field staff up to date with technology and digital record keeping, and made significant progress in jumping some of the hurdles to work together. Senior Drilling Engineer March 2011 to February 2015 Company Name － City , State Marmaton Play:. o Drilled Unit?s longest lateral (9,870?) and fastest well (8.71 days spud to TD) to date. o Over the first 18 months, reduced average spud to RR from 30+ days to 13.14 days, DHC from $2.1MM to $1.37MM, and reduced outliers by 68%. o Dramatically outperformed offset operators in all metrics " spud to TD days, DHC, and outliers. Education Bachelors : Mechanical Engineering University of Tulsa Mechanical Engineering Publications Horizontal Marmaton Wells in Beaver Co, OK " Drilling Improvements and Lessons Learned?, AADE National Technology Conference and Exhibition, Cox Convention Center, Oklahoma City, OK, 27 Feb 2013. Lecture. While unsuccessfully seeking leads on a prospective drilling improvement system, two companies very shortly thereafter implementing the exact idea described, with one filing a patent and pursuing commercial development. TRAINING Landmark ARIES Fundamentals. Dustin Simmons Advanced Sucker Rod Lifting for Gas Well Deliquidification. Norman W Hein Jr Marginal Well Commission: Open Hole Log Interpretation. Gary W Batcheller Petroskills: Gas Well Deliquidification. Dr. James F Lea Oil Well Blowout Prevention Systems School, OU, (IADC WellCAP). Glen Wanzer Leadership Essentials. Kurt Webber Halliburton Drill Bits & Services: Drill Bit Technology Seminar. Multiple lecturers K&M Technology: Extended Reach Eng. Design and Implementation Course. Multiple Lecturers Blade Energy Partners: Principles of Tubular Design. Stan Mason PTTC: Completion & Stimulation(s) of Horiz. Wells in Tight and Unconv. Res. Larry K Britt Society of Petroleum Engineers: Drillstring Design. Frank J Schuh Baker Hughes: Drill Bit Technology Seminar. Multiple lecturers Baroid: Drilling Fluids Technology. Multiple lecturers Murchinson Drilling School: Operational Drilling Technology Course. Bill Murchinson Skills acquisitions, billing, clients, Explorer, Win, PHD, progress, record keeping, routing | CONSULTANT |
902 | PROJECT & CONSTRUCTION MANAGER Summary Experienced Project Manager with Auto CAD background, executing luxury custom residential projects from bidding to completion, maintaining industry-leading Quality standards, and implementing CAD technologies for major capability gains. Highly skilled in leading cross-functional teams, liaising with contractors and external agencies, and ensuring on-time completion project milestones. Able to excel in demanding environments and introduce Best Practices. Highlights Residential construction Blueprint reading Leadership Exceptional problem solver Excellent driving record Strong communication skills Detail-oriented Friendly and hardworking Architectural facades Accurate measurements and estimates Auto CAD Proven working experience in construction management Advanced knowledge of construction management processes, means and methods Expert knowledge of building products, construction details and relevant rules, regulations and quality standards Understanding of all facets of the construction Schedule the project in logical steps and budget time required to meet deadlines. Familiarity with construction management software packages Ability to plan and see the “big picture” Competent in conflict and crisis management Leadership and human resources management skills Accomplishments Turned around projects. Took numerous projects turned over to me because
they were behind schedule and over budget and turned them around to meet
timeline and budget commitments.
Restored customer relationships. Built trusting relationships with dissatisfied
customers at risk of litigation, converting them to happy and loyal.
Facilitated subcontractor upgrades. Identified subcontractors with quality and
value gaps and replaced them with others who could deliver to higher standards.
Built the brand through a community project. Took over a job to build an
affordable foster home for a church. The project was faltering without direction,
plans, or funding. Secured plans, permits, and funding to complete the project,
building an 8-bedroom, 9-bath foster home heavily funded by contractor and community donations.
Project Manager during the construction of Five international Furniture Retail stores in Egypt. I was the first Project Manager to work in this region, and was successful opening all five stores. Experience Company Name August 2014 to April 2016 Project & Construction Manager City , State Assisted skilled workers with construction projects in all phases of rough and finish carpentry. Completed indoor and outdoor residential construction projects
Handle all new-start announcements, do the intake for bids, and decide which
contractors to use.
Review building plans and contracts to obtain permits and licensing.
Review project in depth to schedule deliverables and sub contractors as needed.
Oversee all on-site and off-site construction to monitor compliance with building codes
and client needs and selections.
Review work progress on a daily basis, plan ahead to prevent problems and resolve any
emerging ones, and do hands-on problem solving.
Facilitate meetings with owners, construction managers, and upper management.
Schedule building inspections.
Stay out in front of activities, priming subcontractors in advance of their next
deliverables, to make sure they're ready with any needed change orders, purchase
orders, or other preparation to prevent delays and mis-steps.
Personally complete punch out tasks requiring a broad skill set from making minor fixes
to addressing complex structural issues, such as stucco work, truss repair, drywall
repair, installing appliances, and hanging light fixtures.
Company Name January 2012 to January 2014 Interior Designer City , State As an Interior Designer for the largest furniture retailer in the U.S., I designed, developed, and oversaw implementation of floor plans, electrical, merchandise, paint, and signage--all to meet specifications of time, quality, and budget. I adapted plans to maintain the Ashley brand inside and out while accommodating municipality requirements. Company Name January 2004 to January 2011 Bartender City , State While going to school fulltime (2008-2011) I supported myself as a bartender where I strengthened my customer relations skills. Company Name January 2004 to January 2008 Permit Coordinator City , State As a Permit Coordinator for this regional permitting service, I served more than 70 municipalities, helping builders cut through red tape and expedite the permitting process. By understanding the technical specifications of the construction, and building trusting relationships with builders and municipalities, I was able to help builders save time, and often money, in the permitting process. Education B.A : Interior Design, International Academy of Design and Technology City , State Interior Design, International Academy of Design and Technology WARRIOR LEADER COURSE (WLC) 2003 Leadership WLC, formerly called Primary Leadership Development Course (PLDC), is the first leadership course Non-Commissioned Officers (NCOs) attend. WLC is a month-long course that teaches Specialists and Corporals the basic skills to lead small groups of Soldiers. This course is hard hitting and intensive with emphasis on leadership skills and prepares Soldiers to advance to the rank of Sergeant. Ohio State University Sports and Fitness Management City , State , Franklin Military Experience Company Name July 1998 to September 2007 Field Artillery Surveyor City , State Records field data, prepares schematic sketches, and marks survey stations. Performs astronomic observation, measure azimuths, and angles and determines deviations for target, connection, and position area surveys with angular measuring equipment. Assist PADS operator with the transfer, strap down, and preparation for operations of PADS. Computes data using logarithms or calculator to obtain the unknown required field data to include computing for accuracy ratios and adjustment. Operates and performs PMCS on vehicles, radios, weapons, and all survey equipment. Skills Auto CAD, Great Leadership Skills, Operation Monitoring, Management of Material Resources, Judgment and Decision Making, Management of Personnel Resources, Time Management, Complex Problem Solving, Critical Thinking, Active Listening, Reading Comprehension, Contribute to planning Meetings, Excellent Verbal and Written Communication Skills, Working Within Budget, Creative & Resourceful, Hard Working, Proficient With Microsoft Office, Outlook, Excel & Most Other Office Programs, Drafting, Understanding Construction Plans, Managing Change Orders, Organized, Detailed Knowledge of Florida Building Codes, Multi Tasking | CONSTRUCTION |
903 | BUSINESS DEVELOPMENT MANAGER Summary Experienced sales professional and effective leader. Currently a sales professional for CT of Wolters Kluwer.
Highly motivated, self-driven, result-oriented consultant
Tenacious new business prospecting, selling, negotiating and closing skills
Skillful verbal and written communication skills including the ability to present to an executive-level
audience
Passion for gaining personal relationships with clients
Strong understanding and use of strategic selling techniques
Former professional athlete Experience 03/2017 to Current Business Development Manager Company Name Consulted with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the
value delivered by solutions in order to ensure success with key initiatives
Developed and conducted effective presentations with contract decision makers (c-level)
Accountable for the entire sales cycle from prospecting to closing deals, forecasting, and strategic planning
July 2015 - March 2017 - Business Development Manager Wolters Kluwer/CT Corporation
FY 2016 104.4% for CT Corporation
FY 2016 #1 Business Development Manager on Law Firm Segment Team
FY 2015 109% for CT Corporation
Primary responsibility for driving profitable customer acquisition and sales growth
Responsible for developing and implementing relationships with existing customer base as well as pursuing new
customers of representation and compliance services, formation/qualification services, and other on demand services
Leverage strategic planning in order to optimize revenue generation of sales efforts
Participate in collecting and evaluating performance metrics by participating in in-depth and on-going analysis of
departmental services, processes, and customer preferences; understanding the overall needs of the law firm channels
and what factors contribute to success; assist with monitoring department metrics; assisting in the identification of
relationships and trends in the data as well as factors influencing results; contributing to the development of solutions to
maintain or improve customer satisfaction, increase revenue and/or decrease expenses. May 2012 - July 2015 - Tampa & Southwest Florida Territory Manager LexisNexis
Successfully earned 2 Circle of Excellence company trips for achieving top sales results (2010, 2011). Earned the Best Sales Teaming Award for the Region (2011). FY 2014 Over 100% for LexisNexis
FY 2012 Over 100% for LexisNexis
Qualified and earned a Top Performer's Trip (2012 and 2014). Created and implemented effective account/territory plans that included; developing and implementing a sales strategy
considering new business growth, managing all resources necessary to drive new business; forecasting revenue;
developing key contacts and business relationships within a new account including influential individual and high level
decision makers. Identified and qualified opportunities in order to successfully advance them through selling process to close. Consistently identified and communicated effectively with executives or other high level officials to articulate competitive
differentiators and provide a solution-based sales presentation. Established and maintained excellent customer relationships at all levels, and acted as a liaison between sales support
and our customers to ensure a positive onboarding process. Developed strategic sales plans using business analysis tools to identify and track revenue trends, recognize sales
opportunities, target specific sales activities, and analyze competitive threats within my territory. January 2010 - April 2012 - Michigan & South Dakota Account Executive (Dayton, Ohio) LexisNexis
FY 2011 Over 100% for LexisNexis
FY 2010 Over 100% for LexisNexis
Secured the largest POS contract in the history of LexisNexis as an Account Executive ($75,123). Created and implemented effective account/territory plans that included; developing and implementing a sales strategy
considering new business growth, managing all resources necessary to drive new business; forecasting revenue;
developing key contacts and business relationships within a new account including influential individual and high level
decision makers. Identified and qualified opportunities in order to successfully advance them through selling process to close. Established and maintained excellent customer relationships at all levels, and acted as a liaison between sales support
and our customers to ensure a positive onboarding process. Customized pricing proposals that matched the LexisNexis solutions to the prospective customer's business needs. Developed strategic sales plans using business analysis tools to identify and track revenue trends, recognize sales
opportunities, target specific sales activities, and analyze competitive threats within my territory. 02/1998 to 12/2009 Executive Director Company Name 08/1997 to 11/2005 Assistant Soccer Company Name Responsibilities included identification, analysis and recruitment of student athletes, planning and execution of practices, player
skill development, academic monitoring and counseling supporting a Division I college soccer program. November 1994 - May 1998 Professional Athlete (Soccer Player) Ohio
Cincinnati Silverbacks of the NPSL (National Professional Soccer League)
Dayton Dynamo of the NPSL
Columbus Xoggz (USISL). 11/1994 to 02/2005 Director Company Name Dayton's largest and most comprehensive youth soccer organization. Only Coach in the history of the state to earn highest coaches honor twice (2006, 2009)
Manage the activities of 150 coaches, trainers and team managers. Team leader for presentations delivered one-on-one and in both small and large group settings. Taught thirty certified license courses graduating over 1000 professional coaches. Successfully achieved day to day operational goals while focusing on long term strategic goals. Conduct training and educational programs for thousands of players on such topics as fitness, nutrition, injury prevention,
sport psychology and life skills. Responsible for developing, reviewing, and updating all training and educational materials. Demonstrated team building skills such as communication, empathy, motivation and problem resolution. Trained and certified coaches to be fully prepared for National licensing courses. Supervised and managed coaching staff within Olympic Development Program. Established specific curriculums and educational presentations to be incorporated within district and state levels. Instructed players at district, state and regional levels in order to achieve their fullest potential and achieve a position on
United States National Team. Education and Training 1995 Bachelor of Science : Education/Exercise Physiology Wright State University － City , State Education/Exercise Physiology Skills academic, articulate, business analysis, Business Development, C, closing, Coach, coaching, competitive, counseling, customer satisfaction, driving, educational materials, educational programs, forecasting, injury prevention, team building, Team leader, Law, managing, enterprise, POS, presentations, pricing, problem resolution, processes, proposals, psychology, recruitment, selling, Sales, sales plans, sales support, strategy, strategic, strategic planning | BUSINESS-DEVELOPMENT |
904 | SUBSTITUTE TEACHER Professional Summary A self-motivated, results oriented, and resourceful professional focused on delivering compassionate patient experiences; accompanied by organizational, problem-solving, interpersonal, communications, and excellent customer service skills; and over 10 years in social services within the health care family and community. In addition to being an advocate for promoting happy, healthy, and balanced individuals, I am proactive, and adept at interacting effectively with the ability to multi-task effectively. Core Qualifications Critical thinker Understands medical procedures Effectively Influences others Good written communication Relationship and team building Medical terminology knowledge Cultural awareness and sensitivity CPR (Certified) Maintains Strict Confidentiality Certified CNA/HHA & Medical Assistant Accomplishments Received "Award for Outstanding Performance" as Housekeeping Manager for the cleanness Comfort Suites Inn Hotel in our region. Received "Awards for Deans list " Acted as the department "go-to" person for challenging calls and clients. Over ten years in volunteering in summer basketball camp and PADS homeless shelter. Experience Substitute Teacher Aug 2014 to Current Company Name － City , State Filled in for absent teachers in emergency and on short and medium term assignments Followed teaching programs set by regular teachers and prepared outlines when necessary Set and corrected homework assignment and projects Fostered safe, positive and supportive learning environment Ensured good order and behavior in and out of class Respected confidentiality of information Adhered to non-discriminatory policies and guidelines. Event Planner Jun 2013 to Current Company Name － City , State Provide personal catering event services to Health Fairs, Senior Community Events, Hospital Events, and Health Care CEO's and Physicians Act as menu consultant for all food and beverage selections Arrange event décor Oversee room set up, food preparation, and other venue operations Act as on-site liaison between Your Way Catering and venue operations staff. Medical Assistant/Hyperbaric Chamber Technician Apr 2011 to Mar 2013 Company Name － City , State Responsible for recording patient vitals, i.e. temperature, pulse and respiration rates, and blood pressure as well as patient examination room prep Responsible for cleaning and dressing wounds Responsible for explaining treatment procedures to patients Accountable for collecting and preparing laboratory specimens Responsible for regulating patient's oxygen levels during hyperbaric chamber therapy Familiar with practices, standard concepts, and procedures Acquainted with performing necessary maintenance to systems; and operating and monitoring hyperbaric chamber other hyperbaric support systems Responsible for using computerized applications for scheduling and various administrative duties. Home Health Aide Sep 2004 to Jul 2009 Company Name － City , State Assisted with resident bathing, grooming, meal prep, and medication management Responsible for recording resident's vitals, i.e. temperature, pulse and respiration rates, and blood pressure Assisted with residence adaptability/transference to wheelchair and adaptive equipment Monitored, and reported abnormalities and/or deviations in resident's health stats Provided safe and direct personal care to residence as defined in the Home Care Aide program Fulfilled agency responsibilities by completing all required documents accurately and timely Participated in all required agency meetings Identified and reported process improvements opportunities within the home in order to enhance the quality of service provided. Health Clerk Aug 2001 to Aug 2004 Company Name － City , State Performed various administrative duties; and assisted in student registration Responsible for record keeping, appointment setting, greetings, phones, and supply inventory Responsible for application of first aid treatment (if required) Administered medications to students with mental disorders Monitored treatments as well as compiled data, and maintained student documents Conducted vision and hearing screenings Interviewed parents for IEP meetings. Education Bachelor of Arts , Psychology /minor Social Work 2012 GOVERNOR STATE UNIVERSITY － City , State Psychology /minor Social Work Associate of Science , Psychology 2004 South Suburban College － City , State Psychology Skills adaptive equipment, administrative duties, appointment setting, agency, blood pressure, CNA, consultant, CPR (Certified, first aid, Home Care, team building, meal prep, Medical terminology, medication management, meetings, bathing, policies, quality, record keeping, recording, scheduling, supply inventory, teaching, phones, therapy, vision, wounds, written communication | ADVOCATE |
905 | AVIATION TECHNICIAN Summary I have grown up with a maintenance background having always worked on my own vehicles and equipment. I started my professional career in automotive as a lube technician, I quickly was moved into a technician role and was factory trained on Mitsubishi automobiles. Once completing the Aviation Maintenance Technician Airframe and Powerplant licenses, I started working for SkyWest Airlines and was trained on maintaining commuter aircraft. At this time I completed an Associates of applied science in aviation technology. I have always been interested in working professionally on helicopters and got the opportunity to work on EMS helicopters for Air Methods. Air Methods provided me with factory training on Bell Helicopters and Airbus Helicopters among other training opportunities. Highlights Dedicated worker Driven individual Works well in group situations Willing and able to lead or train others Thorough troubleshooting Problem solving Knowledge of aircraft systems is in high regard Caring individual Accomplishments Received Salt Lake Community College presidents award four times and graduated from Salt Lake Community College with an Associates degree in Aviation Technology received high honors GPA 3.89. Received 2nd place in skills USA state competition for Aviation. Experience Aviation Technician 10/2007 to Current Company Name City , State Perform aircraft maintenance, preventative maintenance, repairs, and alterations. Research schedule inspections, and parts on BK117-C2, Bell 206, Bell 407, Bell 430, and Pilatus PC-12. Base mechanic and single mechanic on BK117-C2 at the main receiving facility Aviation Technician 08/2006 to 01/2007 Company Name City , State Performed aircraft maintenance, aircraft alterations, and aircraft repairs. Gained training on all systems for Embraer Brasilia, Bombardier CRJ-200 series, CRJ-700 series, and CRJ-900 series aircraft. Worked in maintenance teams Performed line maintenance at the gate Automotive Technician 09/2004 to 01/2006 Company Name City , State Automotive diagnosis and repair on Mitsubishi and Other brands of new and used cars. Auto computer reprogramming and computer scanning. Automotive Technician 06/2003 to 01/2004 Company Name City , State Automotive diagnosis and repair on Mitsubishi and Other brands of new and used cars. Education Select One : Turbomeca Arriel 1 Line 1 and 2 maintenance course 2013 Turbomeca training center City , State , USA Completed Turbomeca Arriel 1 Line 1 and 2 maintenance course conducted by Turbomeca Training center. Model EC145 (BK117 C2) Airframe Field Maintenance 2012 American Eurocopter training center City , State , USA Completed Model EC145 (BK117 C2) Airframe Field Maintenance Course conducted by American Eurocopter training center. Select One : Bell model 407 Electrical Maintenance Training 2011 Bell Helicopter Training Academy City , State , USA Completed Model 407 Electrical Maintenance Training Course conducted by Bell Helicopter Training Academy. Select One : Rolls-Royce model 250 series IV FADEC training 2010 Rolls-Royce City , State , USA Completed Rolls-Royce model 250 series IV FADEC training provided by Rolls-Royce Regional Manager Greg Houston. Select One : Human factors in maintenance 2010 Grey Owl aviation consultants City , State , USA Completed Human factors in maintenance phase 1 conducted by Grey Owl. Select One : Bell model 407 Field Maintenance Training Course 2007 Bell Helicopter Training Academy City , State , USA Completed Model 407 Field Maintenance Training Course conducted by Bell Helicopter Training Academy. Select One : Level 1 Dye Penetrate Inspection 2006 Skywest Airlines City , State , USA Completed Level 1 Dye Penetrate Inspection, Completed advanced systems training on all models of aircraft. Associate of Science : Aviation Technology 2007 Salt Lake Community College City , State , USA Completed aviation maintenance training and received Airframe and Powerplant licenses Competed in skills USA finished 2nd in state for Aviation ------------------------------------------------ : Automotive training 2003 Barber Brothers Mitsubishi City , State , USA GPA: Graduated with honors, Competed in Automotive competitions
Awards received Graduated from high school with honors. Received presidents list four times at Salt Lake Community College. Received 2nd place in skills USA state competition for aviation GPA: 3.89 Mitsubishi MUT II scan tool training, MUT III scan tool training, Mitsubishi New Model training, Mitsubishi MEDIC scan tool Training High School Diploma : General studies 2003 Woods Cross High School City , State , USA Graduated with honors Competed in Automotive competitions Skills Aviation systems troubleshooting Electrical troubleshooting Computer and IT systems repair capable Automotive diagnosis and repair | AVIATION |
906 | DIRECTOR OF INFORMATION TECHNOLOGY Executive Profile Innovative executive and technology professional with strong work ethic and excellent communication skills, experienced in high-volume, multi-unit, retail and business operations. Desires a high-level position in a professional business environment. Skill Highlights Microsoft Server 2003, 2008, 2012 Exchange Server 2007, 2010 VMware ESXi VMware vCenter VMware Horizon View 5.x, 6.x, and 7.x Microsoft Hyper-V Cisco UCM and Unity Help Desk ITIL Service Catalog Vendor Management Budgeting Project Management SLA Management Asset Management Professional Experience Director of Information Technology 11/2012 to Current Company Name City , State Developed and implemented the IT strategy for the organization including software, support and infrastructure Hired, developed, and managed IT staff Negotiated terms and products from external vendors, including changes needed as business needs changed Met and exceeded goals set by executive leadership accomplishing both time and financial gains Set annual budgets for organizational technology needs IT Administrator 03/2008 to 11/2012 Company Name City , State Planned, installed and managed Microsoft domain environment utilizing Microsoft Server 2008 Upgraded environment to Server 2012 Planned, installed and managed Microsoft Exchange server, successfully migrating end user data from third party non-Exchange environment Planned, installed and managed VMware platform for a virtual environment. Converted all physical servers to virtual environment Planned, installed and managed VMware Horizon View virtual desktop environment Successfully migrated 120 users from physical computers to zero clients utilizing the VDI environment Maintained Cisco routing, switching, VoIP, and camera infrastructure, implementing our design utilizing third party vendors Managed help desk, utilizing ITIL framework for 260 end users Executed break/fix for computers, printers, security system, camera system, and all A/V systems New Car Sales 08/2005 to 02/2008 Company Name City , State Recognized by Toyota as one of the top salespeople in the Chicago Region IT Consultant 01/2000 to 08/2005 Company Name City , State Provided IT consultation and implementation of retail cash register networks Managed staff of more than 10 independent IT contractors in implementation of contract projects Acted as project manager for new equipment and software roll outs for some of the largest retail chains in the US including Wal-Mart, Mar-Maxx, and Toys 'R Us Certifications VMware Certified Professional 5 - Data Center Virtualization VMware Certified Professional 5 - Desktop Virtualization ITIL Foundation Certified Microsoft Certified Professional - Server 2012 Core Accomplishments Leadership Skills: Led committee to successfully change our organization's dealership management system (DMS). The DMS is similar to an ERP system for auto dealerships Charged with maintaining compliance and security for customer data. Successfully manage data sharing relationships with more than ten third party vendors. Worked closely with DMS provider to develop an acceptable secure data sharing platform. Project Management: Currently managing the conversion of the dealership to a new dealership management system. Created and ran sub-committees, mapped out and executed the conversion plan, responsible for many key process changes and workflows Served as project manager for project creating a paperless work flow and digital storage process which resulted in 50% reduction of administrative processing time, $30,000/year reduction in costs, while increasing document availability and storage accuracy. As project manager, developed Smart Motors domain environment including group policy, DNS, multiple domain controllers, and OU structure. Managed email conversion project, deploying Smart Motors' on-site Exchange server. Converted existing email accounts from non-Exchange and provide access via Outlook Web App and mobile phone connections Served as project manager on several projects developing Smart Motors' virtual environment, including 5 esxi hosts separated into two resource pools, vCenter, Horizon View for 120 users utilizing 2 view connection servers and a security server Installed and mange TrendMicro agentless security for VMware View Staff Development: Frequently met one on one with staff to determine motivation and goals. Guided staff in creation of goals and the pursuit there of Presented daily topics in morning meetings to inform and reinforce company core values such as commitment to quality, customer satisfaction, and continuous improvment Developed and implemented a training program for new employees, providing them with the technology skills necessary for efficient and successful use of company technology tools Operations Management: Managed the infrastructure to support 260 users selling 500 vehicles and servicing 7,000 vehicles each month Handled all technology vendor interactions including contract negotiations, SLA monitoring, and license utilization Education Bachelor of Science : Management Information Systems Cardinal Stritch University City , State Online Profile LinkedIn www.linkedin.com/in/RobertRJordan | INFORMATION-TECHNOLOGY |
907 | LEAD INFORMATION TECHNOLOGY SUPPORT SPECIALIST Work History Company Name Company Name Skills Applications: MS Office Suite 2000-2016, O365, GroupWise, HEAT Call Logging, Crystal Reports, T3 VoiceMail, NetMotion, Novell iManager, Active Directory Client/Server: Heatweb-fs Platforms: Windows 2000/XP/7/8/10, UNIX, DOS Experience 03/2016 to Current Lead Information Technology Support Specialist Company Name － City , State Perform lead worker functions including assigning, coordinating and reviewing daily work of staff, training other employees and act as a resource to other staff. Perform help desk systems administration; develop and document procedures. Coordinate with technical support team, management, and users to define user needs for new or improved systems; coordinate software deployments and PC replacements; manage hardware and software inventories. All duties as listed below. 04/2007 to 03/2016 Information Technology Support Specialist Company Name － City , State Identify, troubleshoot, install, program, configure, upgrade, analyze and maintain various computer and network peripherals including mobile data computing devices. Determine appropriate course of action and conduct repairs, modifications, procurement, and replacement of internal peripherals as needed. Install, configure, and support enterprise class, SQL compliant database software. Document the procedures for other support personnel to use as reference material to assist in the support of these systems. Exceptional ability to work with a very demanding group of users in providing timely support in person, over the phone, or in remote desktop sessions. Known for approachability, diplomacy and patience in dealing with frustrated users. Excellent problem-solving skills relating to Access, Excel, or Word questions. Create macros, research complex inquiries, and find solutions to users' issues. Monitor and maintain back-up systems and server health including Heatweb-fs. Collaborate with team members and vendors, to develop strategies for hardware and software solutions. Key Achievements: Designed and developed training material, then conducted training classes to assist internal end users in the proper use and procedures of City software applications and computer systems. Reduced by half the equipment inventory process time by researching and recommending new hand-held scanners then customizing the Inventory Worksheet in HEAT to autofill the form. Increased efficiency and communication within IT department by redesigning and automating tasks in several of the HEAT Call Logging screens. Created document for new employees to help them navigate the City's technology, everything from how to access their email, how to use their desk phones, to explaining policies and procedures for printing, scanning, and end of day procedures. 08/2004 to 03/2007 End User Support Specialist Company Name － City , State Ensure customer satisfaction by responding to calls to the help desk. Logs all customer questions and problems and tracks the same through to resolution. Field over 20,800 calls from user community per year. Analyze each call for problem symptoms then determine problem resolution. Coordinate planning, development, and teaching of software, including time frame for deliverables. Designed and created class evaluation database for the purposes of certificate recognition. Generate and analyze statistical data from HEAT call ticket database. Maintain and update call tracking software. Create and update knowledgebase. Provide software training to all employees of the District through web pages, training classes, correspondence, or one-on-one assistance. Conducted 34 software classes over the last year-and-a-half, with a 98% approval rating. Provide software installation, repair, and support to approximately 2,800 employees including the administration compound and district laptop users. Set up new district laptops to district standards. 08/2002 to 05/2004 Instructional Support Specialist Company Name － City , State Provided administrative/secretarial support to all full- and part-time instructors in the Business Computer Information Systems Department. Worked cooperatively with Department Chair and all other faculty of the Business Education Department located on the Main Campus, Chico Center, Orland, Paradise, and Glenn County. Recommended modifications or improvements for methods, procedures, techniques, and equipment required for the Business Education Degree programs and computer labs resulting in time and cost savings for the department. Designed and maintained database of 8 years of graduating students following their degree programs and certificates. Provided effective instruction and tutoring to a widely diverse group of students in the following career programs: Microsoft Office (Word, Excel, Access, PowerPoint and Publisher), Computer Applications, Office Assistant, Medical Front Office Assistant, Legal Office Assistant, Desktop Publishing; and Medical Transcription for Certification. Collaborated with the technical support team to recommend new hardware and software to improve the performance of the computers. Maintained and updated Butte College, Business Education Website. Provided desktop publishing design work including creation of flyers, brochures, news releases, and newspaper ads outlining special events and course offerings. Assist Enterprise Networks department by installing lab computer systems (4 labs - 125 systems, 80 new systems), validating lab system images every semester, troubleshooting user hardware and software issues, hardware repair, memory upgrades, software installs, OS and software patch installation, and OS upgrades. 02/2002 to 05/2002 Instructional Support Asst I Company Name － City , State Instructed and tutored Corporate Information Technology students in the basics of: Database design: including ERD diagrams, data dictionaries, using all functions of Microsoft Access. SAP R/3: enterprise wide functionality, materials requirement planning (MRP) functionality and to create a personnel file for a new employee. HTML web design: create two inter-related web pages in HTML, upload a database to the web server, connect web pages to the database, and pull information from the database to display in the pages. Implemented and documented lab policies and procedures. Lead Documentation Team in the designing, developing and delivering of a computerized training solution for the Center for Economic Development. Worked jointly with seven other team leaders. Managed a six-person team. Wrote documentation guidelines. Produced the User Guide and Online Help for the users of the new software. 06/1994 to 05/1997 Computer Systems Manager Company Name － City , State Database Manager and Desktop Publisher Managed and maintained customized church database with 6000+ entries including membership, attendance, and contribution modules. Produced tailored reports for administrator using data analysis and manipulation techniques. Analyzed and produced visualized reports of abstract data. Trained others to manipulate the database for creating custom reports for their departments. Served as network administrator. Diagnosed and implemented solutions for routine hardware issues. Edited weekly publications including the Lantern Newsletter. Prepared special publication projects. Education and Training May, 2002 B.S : Business Administration, Management Information Systems California State University － City Business Administration, Management Information Systems Cum Laude December, 2008 Microsoft Word XP Certification, Microsoft Office Specialist Program May, 2003
Crystal Certification of Crystal Reports Design 9.0 April, 2005
New Horizons Course: OLL - Developing MS ASP .NET Web Applications Using Visual Studio October, 2007
Novell Certificate in Implementing Novell Open Enterprise Server 2 for Linux Graduate Certificate in Corporate Education August, 2009 Pearson VUE Certified Test Administrator May, 2010 Siemon Certification in Design Principles and Installation Practices December, 2011 FrontRange HEAT Administration I November, 2013 FrontRange HEAT Administration II February, 2014 Dell Certification for Online Self Dispatch for Desktops and Notebooks June, 2015 Activities and Honors Driven Information Technology Professional with broad technical skill set. Known for ability to multi-task and juggle multiple projects simultaneously, meeting all deadlines. Excels in customer support, training, and documentation. Most noted for customer service and teamwork expertise. Thrives in environments that continually embraces new technologies. Skills ASP .NET, Client/Server, Crystal Reports, data analysis, Database design, database software, Desktop Publishing, Desktop Publisher, equipment inventory, special events, Front Office, help desk, HTML web design, in Design, instruction, Linux, Logging, macros, Publisher, network administrator, Newsletter, procurement, repairs, SAP R/3, software installation, SQL, systems administration, technical support, training material, tutoring, UNIX, Visual Studio, Web Applications, web server | INFORMATION-TECHNOLOGY |
908 | FORCE ANALYST Summary Profile Honorably Discharged Navy First Class Aviation Specialist transitioning from the US Navy to civilian professional with previous experience in criminal justice-- Highly motivated to
leverage ten years of combined experience and education and achievements to a long-term service. Homeland Security Professional who prides in the well-being of all citizens and executes each task with precision and detail. Highlights CPR and Child CPR Training Emergency Planning & Response SAR/Sexual Assault Awareness Windows Expertise Report/Operations Analyst Public Safety and Security Background in Supervising/Management Critical Thinking Firearms Safety & Handling Judgment and Decision Making Personnel and Human Resources Active Listening Experience Force Analyst May 2013 to Current Company Name Developed and led training programs in preparation for combat. Served as custodian of classified documents for high-ranking officials while sorting and routing incoming correspondence and messages. Maintained 100% accountability of all assigned equipment worth more than $120,000, while tracking personnel and supplies within the command. Communicated urgent orders and directions effectively to team of 20+ personnel. Prepared reports and correspondence: determine requirements for requisition and control issue of change kits; requisition departmental instructions, forms, and technical data; organize, maintain, and operate technical libraries; perform others duties as required when attached to organization, intermediate, and department maintenance activities or aviation staff command. Currently working in a position that is generally held by a seasonal administrative assistance taking care of ingoing and outing going calls. The setting up of Video Teleconfence and making orders on the Defense Travel System. Developed a cost-saving algorithm to identify corrosion treatment, and special inspection documentation. Process streamlining verified 239, 967 records and quickly identified those with incorrect documentation. Lead Navy command Navy and Marine Corp Relief Society by raising 13.644 for active duty services member in need of financial assistance. Aviation Maintenance Admin/AZ1 March 2009 to May 2013 Company Name Ensured system security, database integrity and configuration management was maintained. Supervised other enlisted active duty members in training while overseeing various job tasks of others. Optimized NALCOMIS OMA activities and Naval Aviation Logistics Data Analysis for configuration changes, technical directives, work orders, and flight documents. Operate and manage the Naval Aviation Logistics Command Management Information System data base reports; analyze data pertaining to the history, operation, maintenance, configuration, receipt, and transfer of Naval aircraft and related aeronautical equipment. Planned programmed and coordinated scheduled and unscheduled maintenance tasks and the incorporation of changes and modifications on/to aircraft and equipment. Correctional Officer March 2005 to March 2009 Company Name － City , State Physically restrained individuals when disturbances required physical intervention. Escorted inmates to and from cells, court, hospitals and medical appointments. Maintained the custody and control of 114 inmates housed in maximum security unit. Observed behavior of residents individually and in group Established healthy relationships and maintained professional boundaries with resident offenders in the institution. Prepared, processed and maintained forms, reports, logs, records and activity journals. Recognition & Awards Navy and Marine Corps Achievement Medal. Company Name Certificate of Appreciation. Education Masters of Arts : Homeland Security & Intelligence Studies Homeland Security & Intelligence Studies Degree BA : Homeland Security , 7/28 /14 Ashford University － City , State Homeland Security AAS : Process Technology , 5/25/08 Lee College － City , State Process Technology Certified in first aid/CPR Secret Security Clearance Environmental Course FEMA IS-00100.B Certificate, FEMA IS-00559 Certificate 0817N-Computer Operator AZ-6303 Optimized NALCOMIS System Administrator/Analyst Pre-Service Part I - Correctional Officer Additional Trainings: - Weapons Handling Similar Automated Maintenance Situational Training NCCER Training CPR Certified Treasurer for Military MWR On-The-Job Correctional Officer training Maintenance Administration Enlisted Aviation Prepare Specialist Numerous Operation System trainings Journeyman Aviation Computer Programmer (apprenticeship) Contamination Technician Skills administrative, Analyst, Computer Programmer, configuration management, CPR Certified, CPR, Critical Thinking, Data Analysis, data base, database, Decision Making, documentation, financial, first aid, forms, Human Resources, inspection, Listening, Logistics, Windows, Weapons, Management Information System, Navy, Naval, Personnel, Public Safety, routing, Safety, Security Clearance, sorting, Supervising, System Administrator, Technician, training programs, Video | AVIATION |
909 | RETAIL SALES CONSULTANT Summary Join a Company that allows me to add my knowledge, values and professional experience to its staff in order to serve its customers while meeting and surpassing Company expectations and engaging in tasks that promote challenge, accountability and both personal and collective improvement. Willing to relocate. Highlights Word, Internet, Windows, Power Point, Microsoft Office, and PhotoShop.- PC and Mac platforms. Experience 08/2014 Retail Sales Consultant Company Name - City , State 01/2011 to 01/2014 Communications, Public Relations & CSR Manager Company Name - City , State Media, Community and strategic Public Relations.- Corporate Social Responsibility. Artist Management. Coordination and production of events.- Social Media accounts creation and management. Photography and video production for Social Media channels Managed crisis communications. Established effective working relationships with clients, government officials and media representatives. Planned and publicized events, including negotiating vendor contracts and designing promotional materials. Press conferences, media tours, in-stores, and special events. 01/2011 to 01/2012 Communications, Public Relations & Development Manager Company Name - City , State Host of television program 'Del Campo a la Mesa'. Production assistant. Established effective working relationships with clients and media representatives. In charge of sponsorship and establishing commercial alliances. 01/2008 to 01/2011 Communications, Public Relations & CSR Manager Company Name - City , State In charge of all internal and external communications. Company spokesperson and ambassador. Responsible for all forms of Media, Community and Government Relations. Coordination and production of events. Responsible of developing and establishing strategic alliances with groups and agencies including the Office of the First Lady, the Puerto Rico Chamber of Commerce, Women's Advocate, the Puerto Rico Police Department, Family Department, the Ponce Museum of Art, and the Puerto Rico Museum of Art. Responsible of all Corporate Social Responsibility public initiatives. Responsible of establishing alliances with community-based and non-profit groups, including United Way, American Cancer Society, the American Red Cross, Boys & Girls Clubs, Habitat for Humanity, Deaf Community, and Fundación Comunitaria, among others. In charge of store opening ceremonies and protocol. Launching of new products and services. Press conferences, media tours, in-stores, and special events. Development of strategies to promote traffic and increase sales. Responsible of obtaining more than $800,000 in solid publicity every year. Media training for employees and store managers. Local development and launch of corporate programs, including: Recycling of Electronics, Employee Business Networks ['Best Buy Pride' and 'Women's Leadership Forum'], and the '@15' youth program. 07/2005 to 07/2008 Media Relations Manager Company Name - City , State Concept and implementation of brand image building and strengthening strategies to enhance and build corporate executives image and brand image. Development and implementation of both internal and external communications for the Walmart, Walmart Supercenter, Sam's Club and Amigo Supermarkets retail chains. Responsible of obtaining more than $700,000 per year in positive, solid publicity. Writing of press releases and official statements. Corporate news supplements, targeted newsletters, and brochures for both internal and external audiences. Worked closely with the Walmart Foundation (charities and community empowerment). Writing of key messages and communications strategies for crisis prevention (internal and external). Coordination and production of events. Publicity efforts for the launching of new products and services. In charge of identifying success stories, press conferences, media tours and special events as well. Helped launch Walmart's Sustainability Program, including the creation of alliances within both public and private sectors. The Communications Plan supporting the program led Walmart to receive the Zenit Environmental Award, granted by the Puerto Rico Chamber of Commerce. Launching of the $4 Prescriptions pharmacy program. Developing of key messages and delivery of official statements to the media. Helped on the coordination of the annual emblematic benefit events 'Fiesta de la Vid' and the 'Amigo 10K Race.' Launch and supervision of a reforestation program to give away more than 100,000 trees. The program surpassed expectations establishing a strong alliance between the Company and the government's Natural and Environmental Resources Department. Developed a brand identity, including a distinctive graphic style and tone, for all company communications. Established effective working relationships with clients, government officials and media representatives. Developed and managed Walmart Puerto Rico's first employee communications system to distribute company news and critical information. 01/2002 to 07/2005 Business News Reporter Company Name - City , State Coverage of the Retail, Sales, Marketing, and Manufacturing industries. Also writing of Politics, Community, and Human Interest articles and reports. 01/2000 to 01/2002 Business reporter / Supplements writer Company Name - City , State Full coverage of the Advertising, Marketing, Media, and Public Relations industries. Also in charge of Business People Profiles, special reports and front-page stories. 01/1997 to 01/2000 Editor/Writer Company Name - City , State Education 1996 Bachelor of Arts : Communications University of Puerto Rico - City , State 1990 High School Diploma : General Studies Ramón Power y Giralt - City , State Languages Bilingual (Spanish and English). Skills Writer; Editor; Public Relations and Media Relations; Photography and graphic arts; Event coordination; Journalist; Researcher; Analyst; Business strategist; Singer, songwriter & musician. | PUBLIC-RELATIONS |
910 | SUSHI CHEF Executive Profile 14 years experience in high end restaurants with a background in French, Japanese and Peruvian Cuisine. Expertise in all facets of kitchen management, including Food cost Percentage, labor cost budgeting, scheduling, menu developing and strategic planning. Professional Experience May 2005 to November 2011 Company Name City , State Sushi Chef In charge of daily operation in the sushi bar, quality control, monthly inventory, menu developing, scheduling for 10 employees. November 2011 to January 2015 Company Name City , State Executive Sous Chef In charge of daily operations, menu developing, Monthly inventory, scheduling for 50 people, January 2016 to Current Company Name City , State Corporate Chef In Charge of daily operations of all restaurants, Menu developing, Scheduling for 90 people, Food Cost Percentage, Labor Cost control, Hiring, Monthly Inventory. Education 2006 Le Cordon Bleu City , State , usa Associate of Arts : culinary arts | CHEF |
911 | FINANCE COORDINATOR Highlights Microsoft Excel, Word, Access, PowerPoint, MS Outlook, SAP, Marketing Funds System, Siebel, AS400/Mainframe, Baan ERP, SharePoint, Salesforce.com, SAP CRM Experience 05/2014 - Current Company Name － City , State Finance Coordinator SUMMARY Dedicated accounting and finance professional with proficient analytical, budget processing, supporting and researching experience that includes general ledger reconciliation, data management and analysis, auditing, accounts payable and accounts receivables. Successful at managing multiple assignments while meeting tight deadlines. Adept at building productive, cross-functional team relationships, and leveraging these relationships to gain cooperation in resolving issues. 02/2012 - 05/2014 Company Name － City , State Master Data Specialist Accurately created customer master data records and sales hierarchies in SAP. Served as subject matter expert on Warehouse Direct (WD) accounts, addressing escalated issues and answering questions from the business regarding WD processes. Involved in SharePoint project which reduced the WD account create and change work flow process time by half. 12/2008 - 02/2012 Company Name － City , State Financial Analyst Worked closely with pharmaceutical client CFO and controller generating reports and reconciliations to assist in cash flow forecasting. Performed reconciliations utilizing Excel techniques including V-lookups and pivot tables. Consistently managed and completed month end close process within five business days. Processed client approved write-offs, accruals, journal entries and posted transactions to the general ledger. Assisted account analysts in collection of past due open accounts receivables. Participated in the recommendation, development, testing and implementation of department automated AR Reconciliation tool, which significantly reduced the manual matching work performed by the department Financial Analysts. Received several recognition awards for commitment to teamwork, initiative, process improvements and customer service. 08/2006 - 07/2008 Company Name － City , State Financial Analyst Maintained and accurately loaded multi-million dollar marketing budgets and forecasts into the Marketing Funds sub-ledger. Supported brand marketing managers by providing analysis and weekly reporting on marketing spend actual results versus forecast in SAP and Marketing Funds. Met quarterly with brand managers to ensure activity based spend was in-line with forecasted budget. Assisted finance manager with period end and yearly close functions. Documented and tracked all forecast changes between brands and programs in the Marketing Funds system and Access database; quarterly reconciling budget dollars within the two systems. Assumed lead role for reporting inventory status to brand managers and assisting in the resale of overstock items; analysis - researched variances. Coordinated annual Accrual process. Audited payment requests in excess of 75k for correct general ledger coding and adherence to GAAP guidelines. 02/2000 - 08/2006 Company Name － City , State Trade Promotion Specialist Accounting Pre-audited and processed trade marketing and bottler coop reimbursements to conform to GAAP guidelines. Analyzed and adjusted trade budgets to actual to facilitate year-end close process. Prepared period and year-end close journal entries for multiple general ledger and cost center combinations. Created customized reconciliation forms and reports, using Excel techniques including macros, V-lookups, and pivot tables. Led and executed department training; trained new hires on Marketing Funds System, SAP and reconciling procedures. Participated in the development, testing and documenting of department reconciling tool. Oversaw department records retention/retrieval system; received "What Outstanding Work" (WOW) award for initiative and independent effort. Received "Shooting Star" award for individual contribution to team's overall successful accomplishments. Education 2016 Columbia Southern University City , State B.S : Business Administration/Finance Business Administration/Finance Skills Accounting, accounts payable, accounts receivables, accruals, Accrual, AR, AS400, auditing, Baan, brand marketing, budgets, budget, cash flow, com, controller, CRM, client, customer service, data management and analysis, drivers, ERP, finance, Financial, forecasting, forms, functional, Funds, general ledger, inventory, ledger, macros, Mainframe, managing, marketing, Access, Access database, Microsoft Excel, Excel, MS Outlook, PowerPoint, SharePoint, Word, month end close process, pivot tables, processes, coding, promotion, reconciling, reporting, researching, sales, SAP, Siebel, simulation, Six Sigma, teamwork, year-end | FINANCE |
912 | CONSTRUCTION INSPECTOR Profile Civil Engineer Quality Control Project Manager
Process Improvements Safety Compliance Testing/Analysis
Accomplished, solutions-oriented, multilingual Civil Engineer with extensive engineering, analytical, technical and problem-solving skills honed over more than ten years within the construction industry. Highly adept problem solver, skilled at defining the core nature of issues, identifying and analyzing root causes, and detecting waste elimination opportunities. Recognized for strong project management skills, lean manufacturing techniques, design and quality standards. Strong ability to cross-function as a team member, leader and independent professional, performing under pressure and meeting all deadlines in any capacity. Excel at turning individuals into teams that work efficiently and exceed all expectations. Exceptional academic qualifications, including a Master of Science degree in Civil Engineering from Florida International University. Skills Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher) / Microsoft Visio / Adobe Photo Deluxe/Photoshop/ Microsoft Project / AutoCAD / Windows / Linux / MAC OSX / MATLAB / Simulink / Xilinx ISE (V.11) / Cadence Orcad / Proteus / Cadence Allegro PCB design tool / MDK-ARM /ATMEL Studio / CodeVision / SolidWorks Professional Experience 01/2013 to Current Company Name - City , State 01/2007 to 01/2013 Company Name - City , State Construction Inspector , 01/2005 to 01/2007 Company Name - City , State Utilize extensive organizational skills to maintain daily logs and supplement inspection records with photographs. Meticulously review and interpret plans, blueprints, site layouts, specifications and construction methods to effectively ensure compliance to legal requirements and safety regulations. Supervise 18 project employees, including in-house, external contractors, and sub-contractors. Methodically ensure projects are progressing as per schedule and in accordance with local building codes and laws. Utilized extensive engineering skills to perform field duties, including post-tension and conventional reinforcing steel inspection, concrete placement inspection, masonry inspection, sampling and testing, high-strength bolting and welding inspections done at various project sites. Systematically conducted ongoing inspection of work-in-process to ensure final product successfully met drawings and specifications. Assisted subordinates in understanding the process to increase staff skill levels. Skillfully inspected materials to identify conformance to specifications, construction of surface street improvements and equipment installation activities to ensure conformity of products and systems with engineering design. Expertly prepared comprehensive and concise daily reports to accurately reflect the day's construction activities with details. Meticulously maintained up-to-date project records, as delegated by construction manager, including as-built drawings, material testing reports, miscellaneous inspection and testing reports, item quantity files and others as determined by construction manager to ensure comprehensive record of activities. Evaluated quality of materials used and inspected them and quality of work completed to ensure all materials and work met requirements. Employed extensive analytical skills to check plans for accuracy, suitability and completeness, and made recommendations for revision and improvement when necessary. Proficiently arranged meetings with architects and builders to devise a plan to help builders save time while building structures as per zoning rules and standards. Effectively provided daily feedback on construction work to builders and architects, and expertly advised them on the changes needed for compliance. Reliably conducted ongoing inspection of work-in-process to ensure final product met drawings and specifications. Liaise with clients and a variety of professionals including architects and subcontractors in a professional manner. Utilize extensive engineering skills to proficiently conduct site inspections. Meticulously complete complex and repetitive calculations to ensure construction conforms to code. Ensure the project effectively complies with all legal requirements. Assess the sustainability and environmental impact of project to ensure the environment is protected. Inspect inventories and prepared orders for civil projects and refractory materials in line with budgeted figures averaging $2,000,000; coordinated and conducted section trials. Education and Training Master of Science : Civil Engineering , 2007 FLORIDA INTERNATIONAL UNIVERSITY - City , State GPA: GPA: 3.6 Civil Engineering GPA: 3.6 Traffic & Materials Engineering, Construction Methods. Fluid Mechanics & Hydraulics Bachelor of Science : Civil Engineering FLORIDA INTERNATIONAL UNIVERSITY - City , State GPA: GPA: 3.8 Civil Engineering GPA: 3.8 Civil Engineering Design, Cost Estimating & Surveying, Structural Analysis & Dynamics, Geotechnical Engineering, Environmental Engineering, Concrete & Steel Design GPA: Chi Epsilon (Civil Engineering Honor Society), Dean's List Chi Epsilon (Civil Engineering Honor Society), Dean's List Bachelor of Science : Construction Technology UNIVERSITY OF PARIS - City , FRANCE GPA: GPA: 3.7 Construction Technology GPA: 3.7 Associate of Science : Mathematics UNIVERSITY OF PARIS - City GPA: GPA: 3.5 Mathematics GPA: 3.5 Certification of Engineer in Training: 2004
*Engineer in Training Certification (EIT) Affiliations American Society of Civil Engineers (ASCE)
*National Society of Professional Engineers - Member
*National Academy of Engineering - Co-chair
*Institute of Electrical and Electronics Engineers (IEEE) - President Interests Soccer, healthy eating/learning about nutrition, travel, experiencing new cultures, swimming, crafts, photography (taking classes), family time, amusement parks, swimming and all types of church activities
Detailed Professional References Available upon Request Languages English, French, Spanish Skills Adobe Photo Deluxe, Photoshop, analytical skills, AutoCAD, Blueprints, Building Codes, Cadence, Civil Engineering, Compliance Management, Computer Literate, concise, construction manager, Customer Relationship Management, clients, Customer Service, Engineer in Training, EIT, engineering design, English, Environmental Engineering, equipment installation, Estimating, French, Hydraulics, inspection, Inspect, Team Leadership, legal, Linux, MAC, masonry, Materials, MATLAB, meetings, Excel, Microsoft Office, Outlook, PowerPoint, Microsoft Project, Publisher, Microsoft Visio, Windows, Word, Orcad, organizational skills, Project Design, Project Management, Project Planning, quality, Reading, Reporting, Safety, Scheduling, SolidWorks, Spanish, Time Management, welding Additional Information Honors and Awards
*Employee of the Month - Anthonya Group LLC
*Highest Customer Satisfaction Ratings - Anthonya Group LLC
*Dean's List Interests
Soccer, healthy eating/learning about nutrition, travel, experiencing new cultures, swimming, crafts, photography (taking classes), family time, amusement parks, swimming and all types of church activities
Detailed Professional References Available upon Request | CONSTRUCTION |
913 | SENIOR DIGITAL DESIGNER Experience 02/2012 to Current Senior Digital Designer Company Name － City , State Provided designs and creative direction for custom content in Best Buy's Digital Weekly Ad. Worked as a leader in following brand standards and best practices while exploring new designs. Designed vendor-paid premium ad space and special promotions. Led weekly client meetings to review and assess content and plans for the weekly ad. Built and edited wireframes to lay out product, promotional messaging, and video content for the
best user experience. Directed product photo shoots on-set, both with and without talent/models. Designed covers and internal pages for Best Buy's weekly newspaper ad and buyer's guides. Directly managed, reviewed work of, and mentored production artists. Worked closely with internal project managers and QC team to ensure all deadlines were met and
final product was launched and functioning properly. Collaborated with front-end developers on new animations, designs, and site functionality. Served as backup to front-end developer, working with basic HTML and CSS code. 07/2011 to 06/2011 Mac Operator/Prepress/Plating Specialist Company Name － City , State Edited and optimized client-provided digital art files to produce high quality digital, lithographic and
flexographic print materials. Worked with CSRs and prepared customer and pressroom proofs to ensure accuracy of image
quality, color, text, and layout. Operated and maintained multiple plating machines and software calibrations to prepare plates for a
range of different sized lithographic presses and substrates. Verified both plates and pressroom proofs for quality and accuracy before sending to press. 05/2011 to 11/2011 Production Artist/Graphic Designer Company Name － City , State Partnered with Best Buy Mobile marketing team to design, refine and produce in-store signage,
weekly flyers, traditional and digital billboards, and other quick-turn promotional materials. Produced print-ready art for store grand openings and special promotion flyers and coupons. Designed icons representing brand promises to be used in retail stores. Created concepts for cover and interior pages to monthly Buyer's Guide catalog. Provided design and production assistance for presentation materials as needed. 02/2010 to 07/2010 Freelance Production Artist Company Name － City , State Designed and created customized products using a variety of resources and media to meet
customer specifications and timelines. Prepared digital art files including reviewing text, checking image quality, fonts and crop marks to
ensure print integrity for projects using large-format flatbed and roll-fed printers. Managed e-mail accounts and FTP site for incoming orders, downloaded artwork, wrote up job
tickets and communicated directly with customers regarding file issues and project specifications. Created, programmed and executed dielines for digital cutter/router using a variety of software to
ensure precise cutting on the finished product. Provided graphic design services to customers in need of artwork. 03/2009 to 12/2009 Production Artist Company Name － City , State Effectively managed multiple projects and timelines for temporary and permanent in-store and POS
signage; built final print ready files in alignment with Best Buy's brand strategy. Collaborated with Art Directors and Project Managers for event and special promotion signage. Ensured vendor-provided artwork fit current templates, brand standards and style guides by
reviewing layout and adjusting as necessary while maintaining the integrity of the vendor's images. Preflighted files for proper resolution, layout, and specifications and created hi-res PDFs according
to current standards to send to print vendor. Packaged and sent files to international print vendor for translation and approval; provided direction
on layout as necessary to comply with international corporate standards. Built design mock ups and presentation boards as needed. 03/2008 to 03/2009 Digital Prepress Operator Company Name － City , State Managed time and workflows to preflight and process digital files for direct-to-plate, direct-to-screen
and digital presses to maintain productivity and quality. Worked cross-functionally with production artists, designers, job planners and outside vendors to
troubleshoot and prepare artwork for production and ensure high quality store signage. Performed color calibration and adjustment for large-format digital press; ensuring accurate
reproduction of Best Buy brand colors, both Pantone and process. Provided prepress/production support to in-house press operators, designers, and external vendors. Software Expertise
Adobe Creative Suite (CC), Microsoft Office Suite, QuarkXpress, OmniGraffle Professional, Extensis
Suitcase, SharePoint, LinoType Font Explorer. Education 2001 Bachelor of Fine Art University of Wisconsin － City Skills Adobe Creative Suite, photo, Ad, Art, backup, brand strategy, calibration, catalog, color, content, creative direction, CSS, client, direction, e-mail, FTP, graphic design, basic HTML, image, Explorer, layout, marketing, materials, meetings, messaging, Microsoft Office Suite, SharePoint, newspaper, developer, POS, prepress, press, printers, promotion, promotional materials, quality, QuarkXpress, quick, retail, router, translation, troubleshoot, video | DESIGNER |
914 | SENIOR DIRECTOR, INFORMATION TECHNOLOGY Executive Profile A distinguish Director of Information technology with expertise in diverse range of industries within multiple industries settings globally. Demonstrated success in Network design and management, Enterprise Resource Planning implementation and management, Cloud Technologies and Internet Technologies. Well Organized, results oriented individual with proven ability to implement standards, processes and procedures the improve business functionality. Solid management skills, capable of building, leading and motivating individuals to maximize productivity while forming cohesive team environments. Exceptional communicator focused on building strong client relationships. Skill Highlights Small business development Project management Leadership/communication skills Business operations organization Client account management Negotiations expert Budgeting expertise Employee relations Self-motivated Collaborative Decisive Enterprise platforms Forecasting specialist Knowledge of Product Lifecycle Management (PLM) Hardware and software upgrade planning Product requirements documentation Self-directed Scrum methodology Performance criteria tracking Core Accomplishments Saved more than $ 10 million amortized over 3 years by using cloud technologies instead of buying new infrastructure hardware to upgrade infrastructure for Weston Educational Group. Directed the implementation of a new Student Information System and Customer Relations Management system for 2 colleges. Both projects were completed on-time and under budget. Increased core system availability to 99.999 % by developing standards and architectural governance and implementing best practices. Led a successful implementation and integration of an acquired college into the Weston Educational Group. Project was completed a month ahead of schedule and under budget. Reduced the incidence of IT issues by 50 % globally by using visualization tools such as Tableau and DOMO to identify trends in support tickets which resulted in more training to address root causes. Operations Management: Managed all technologies at 10 campuses spread from Florida to California for Weston Educational Group . These technologies were used by students, faculty, campus administration and corporate office staff and executives. I oversaw all day to day operations of the Information Technology department of Weston Educational Group. Staff Development: At Weston, restructured the team to a smaller more flexible team and used outsourced resources for more specialized functions. This resulted in a 60% reduction in payroll expense At American Career College and West Coast University, I mentored and coached employees resulting in no staff turnover and also been recognized as one of the best Business Analyst team in Campus Management Corporation implemented sites globally. At BatchMaster Software, I launched a new consultant group to implement a manufacturing based ERP system using the rapid implementation module I devised. This increased successful implementation by 80% and reduced implementation time to 4 weeks. At BatchMaster Software, I also implemented a support team in India that provided post implementation support based on new policies and procedures I created. Customer satisfaction increased by 75%. I was voted the employee of the year in 2010 out of over a thousand employees for outstanding contributions and going above and beyond. Presented at industry conferences every year starting from 2012 on integrated solutions and automations tools to help improve efficiency and data integrity. Professional Experience 02/2015 to 11/2016 Senior Director, Information Technology Company Name － City , State Weston Educational Group Inc, is a private post-secondary institution focused on the Allied Health and Personal Wellness sector. It has 3 major brands with campuses spread from Florida through to California. As the Senior Director, I oversaw the day to day operations of all aspects of technology. This included a student and faculty portal that needed to be support 24/7, a Student Information System (SIS) that was used to manage all aspects of the student matriculation from a lead, through financial aid to academics, student services and career services. Spearheaded phone system migration to the cloud , resulting in a 99.999 % uptime in the phone system. It also reduced the maintenance cost that comes with an outdated system to $0 and allowed us to manage the system remotely. Accountable for Information Technology (IT) including overall customer satisfaction. Managed team of 6 IT professionals. I restructured the department and reduced the team to 6 generalized IT personal and outsourced functions that required specialized functions. This reduced payroll expense by 60%. Spearheaded cross-functional initiative to achieve a smooth integration of Missouri College after it was acquired into the Weston Education Group . Strengthened company's business by leading implementation of industry leading SIS for the management of the campuses and CRM for admissions. Negotiated a new contracts with vendors to reduce prices by as much as 28%. Developed and launched regular training sessions to help associates with most common reported issues. Used DOMO to visualize trends in support cases and then developed training materials on the most common reported issues. Instituted a new web based support ticketing system which allowed students, faculty and staff members to generate tickets requesting for help. Prior to this system only staff members could generate support tickets on an internal system. The new system had rules incorporated which auto routed tickets based on the characteristics selected. Recommended and implemented all of the enterprise applications onto the cloud. This saved the organization $10 million amortized over 3 years if we were to have upgraded the infrastructure in-house to accommodate the new enterprise applications. Launched the migration of the staff and faculty to Office 365 (Microsoft's cloud version of office) after migrating the students. This enabled every user to have access to the latest version of the complete Office suite and One-drive for individual file storage. From a system point of view, the enterprise has access to the latest versions of systems from Microsoft plus an infinite access to Microsoft resources to support the infrastructure. 07/2009 to 02/2015 Senior Manager, Student Information System Company Name － City , State American Career College and West Coast University is a private post-secondary institution that trains students in the Allied Health sector with annual revenue of over $300 million. Oversaw the Student Information System for both brands which had a student portal, faculty portal and several integrations into other systems such as a CRM system and internal applications developed on SharePoint platform. Hired and managed a team of Business Analysts and support engineers to support the Student Information System (SIS). Developed business processes and Service Level Agreements used by the business analysts and support engineers. Oversaw an off-shore development team in India to develop innovative solutions on SharePoint platform integrated into the SIS as a means of adding automation to enhance productivity and data validation. Managed the relationships with vendors associated with the student information system. Started with the organization as an IT Manager and led the team to stabilize the environment. Collaborated with the HR department to develop on-board training on systems. This increased the ROI on new associated from day 1 and reduced the number of support tickets from new associates. I was a key member in the process of planning and moving from a small server room to AT&T collocated datacenter. I advised in the development and relocation of two of the West Coast campuses. 01/2005 to 08/2009 President Company Name － City , State Aldreteem Inc was created to support small to mid-sized organizations that wanted to implement Enterprise Resource Planning systems but did not have the resources to manage the system in-house. Accountable for the entire business including overall customer satisfaction and profitability. Created new revenue streams through by partnering with other ERP vendors that did not have our expertise to deploy solutions on Sage, SAP, Great Plains and Epicor. Generated new business by signing a national agreement with a leading national hospitality company to manage their ERP system and provide auxiliary IT services. Strengthened company's business by leading implementation of all projects. 03/2001 to 12/2004 Director, Client Services Company Name － City , State BatchMaster Software Inc develops an Enterprise Resource Planning system for the process manufacturing industries integrated into Sage Platinum, SAP Business One and Microsoft Great Plains. Prior to joining eWorkPlace, their solution was deployed through a network of resellers who did the implementation and primary support. I created new revenue streams for both parties by creating the Client Services group where the resellers focused on client relationships and sales. They could resell our services. Increased revenue by 60% through the creation of the client services department. The department performed implementations and support. Created the Rapid implementation process where we reduced the implementation from months to 4 weeks. Strengthened company's business by initiating and leading the development of the relationship with SAP. Spearheaded the implementation of an off-shore support team to support customers post implementation. Customers found the team helpful with upgrades and update and well as phone support software maintenance renewal increased by 80%. Created and spearheaded the customer satisfaction survey , resulting in a 45 % increase in customer satisfaction which resulted in customers renewing their yearly software maintenance which increased revenue. Education 2010 Business Administration Walden University － City , State , USA 3.85 GPA Minor in Leadership Bachelor of Science : Information and Business Systems Technology University of Essex － City , State , UK Member of the world famous Essex University Afro-Carib Club Played soccer for the University Skills Enterprise Resource Planning Systems Education Software: Campus Nexus Student, Student and Faculty portal Accounting Systems: Sage Platinum, Microsoft Great Plains, AccountMate, SAP Business One Learning Management Systems: Dialoge EDU; eCollege; Moodle Rooms Manufacturing Systems: BatchMaster Customer Relationship Management Systems: Microsoft Great Plains CRM, Campus Nexus CRM, Enterprise BackOffice Systems Microsoft Server Microsoft SQL server Microsoft Exchange Microsoft SharePoint Linux Storage Area Network Active Directory Microsoft Terminal Services Microsoft Remote desktop Services Citrix Network Devices and Monitoring Tools Juniper switches, routers and firewalls Netgear switches, routers and firewalls CISCO switches, routers and firewalls Solarwinds network monitoring tools Sophos Unified Threat Management IDERA SQL Management WebSense Virtual System VMWare HyperV Cloud based phone systems Cloud based storage and backup Cloud Technologies Amazon Web Services Microsoft Azure and O365 Miscellaneous Applications and Desktop Applications Microsoft Office suite Sophos Anti-Virus Sophos Mobile Device Management DeepFreeze Desktop management | INFORMATION-TECHNOLOGY |
915 | FITNESS COORDINATOR Objective Seeking a challenging environment, which allows me to contribute to the continued success and growth of the organization. To obtain a position that will provide me with the opportunity to apply my education, administrative, & fitness experience, and grow as a professional. Education May 2012 Master of Science : Recreation Administration - Concentration: Facilities Management WESTERN KENTUCKY UNIVERSITY － City , State May 2010 Bachelor of Science : Exercise Science WESTERN KENTUCKY UNIVERSITY － City , State Employment & Experience 07/2012 to Current Fitness Coordinator Company Name － City , State jhhfhgjkkghj fdsafafsa 01/2012 to 07/2012 Facility Coordinator Intern/Membership Specialist Company Name － City , State Assist with facility supervision. Train staff members to be knowledgeable and perform fitness services such as resting blood pressure, body composition, and circumference measurements. Aid with corporate presentations on various aspects of health and wellness, such as obesity, hypertension, diabetes, and sedentary lifestyle, in relation to exercise. Help with membership sells and retention by conducting facility tours, program promotion, and individualized consultations with members. Work closely with Facility Manager, Pro Shop Coordinator, and Head Membership Specialist to provide optimal experiences and services, such as personal training, fitness counseling, adequate equipment, and nutritional aspects, to all members. 12/2010 to 07/2012 Group Exercise Instructor Company Name － City , State Instruct/lead patrons through safe and challenging exercises in an abdominals/core toning format as well as in a boot camp setting. 08/2010 to 07/2012 Graduate Assistant, Exercise Company Name － City , State Assist with the training, scheduling, supervision, and evaluation of Fitness Center attendants (currently supervise 25 attendants). Assist with equipment purchase, product research, and equipment layout for the campus fitness center. Facilitate the development of policies and procedures regarding the safety of patrons and aesthetics of the the facility. Coordinate facility and equipment maintenance. Assist with website management and program promotions. Supervise the daily operations of the 14,000 square feet Fitness Center. Supervise the university's recreational facility of 125,000 square feet during the weekends. Assist other professional staff with presentations promoting the WellU Student Wellness Program, professional development conferences, and student involvement within the Intramural-Recreational Sports Department. Assist with the inventory and maintenance of Health & Fitness Lab and Fitness Center equipment. Track equipment usage to determine proper layout and rotation of fitness center equipment. Contribute to the daily operations of The Health and Fitness Lab including maintaining a regular schedule for fitness services, such as fitness assessments, exercise prescription, body composition, and individual consultations. Track and evaluate Health and Fitness Lab programs and Fitness Center usage patterns. Perform research on benchmark universities and facilities. Assist with office supervision and various administrative duties. 08/2009 to 08/2010 Lab Assistant Company Name － City , State Conduct fitness assessments including body composition analysis via skinfold calipers and bioelectrical impedance, height & weight measurements, sub-maximal VO2 testing, flexibility evaluation, muscular endurance and strength, and blood pressure screenings. Exercise prescription: offer exercise consultation and program design, implementation of exercise programs, and provide demonstration/guidance with proper usage of the equipment. Assist with the marketing of programs using various advertising mediums, such as Adobe CS3 programs. Design/host wellness & fitness events such as Muscle of the Month Challenge, Big Red Rep Off & Bench Off , and Healthy Days. Received Rookie of the Year Award based on job performance. 08/2009 to 05/2010 Research Assistant Company Name － City , State Conduct and assist with research studies such as Exercise Post Oxygen Consumption (EPOC), Callahan Study involving maximal and sub-maximal VO2 testing, and apoptosis. Research was presented at the annual American College of Sports Medicine conference. Assist professors and students with class research labs. Memberships & Affiliations American College of Sports Medicine (ACSM) National Intramural Recreational Sports Association (NIRSA) Aerobic & Fitness Association of America (AFAA) USA Weightlifting Skills & Competencies Proficient with Microsoft Office including W ord, Excel, Power Point , & Outlook Skilled with Adobe CS3 & CS5 software including Illustrator & Photoshop Campus Management System for design and upkeep of website Trained in CSI Asset Management System as well Fusion for equipment check-out, scheduling services, & analyzing reports Professional Certifications ACSM Certified Health Fitness Specialist AFAA Certified Personal Fitness Trainer USA Weightlifting Level 1 Sports & Conditioning Coach Medic First Aid CPR and Automated External Defibrillator, First Aid, Blood Borne Pathogens | FITNESS |
916 | INTERIOR DESIGNER Summary A results oriented designer with the objective to evolve creatively in the field of interior design. Experienced,
organized and adept at developing creative solutions. Experience Interior Designer January 2011 to Current Interior Designer/ Outside Sales Representative March 2006 to January 2011 Company Name － City , State Established new accounts and business relationships with construction companies and local builders. Assisted builders and their clients with specification of all interior finishes within budget. Provided design sketches and spec sheets to clients and contractors. Placed orders accordingly and scheduled deliveries. Interfaced with contractor and installers to ensure proper procurement. Attended company sales meetings to establish new goals and sales quotas. Interior Designer May 2005 to August 2009 Company Name － City , State Consulted with clients to determine architectural and design preference. Assisted in selection of all interior and exterior finishes. Developed design drawings and spec sheets accordingly. Interfaced with builder and all sub-contractors on site to ensure proper procurement and installation. Oversight of all product and materials orders and deliveries. Maintained communication with clients and contractor throughout the building process to facilitate any special requests or change orders. Designers i / Owner City , State Consult with clients and/or contractors to determine scope of work, design style preferences and budgets. Specify products and materials accordingly. Originate and develop design concepts and presentations for clients including design drawings, renderings and furniture designs if custom curation is called for. Provide detailed spec sheets, design drawings and pricing to contractor. Facilitate orders and deliveries of materials utilizing spreadsheets and point of sale system. Maintain communicative relationships with all participating parties including clients, contractors, product representatives, and installers. Oversight and management of several projects simultaneously from concept to completion. Education Associate of Arts : Interior Design , 2008 Southwest University of Visual Arts － City , State Interior Design Associate of Arts : Art History , 2005 Art History New Mexico State Universtiy - Las Cruces, NM Skills budgets, budget, concept, clients, materials, meetings, presentations, pricing, procurement, sales, specification, spreadsheets | DESIGNER |
917 | PROJECT COORDINATOR – CONSTRUCTION SIDE Summary Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise.Versatile Office manager capable of managing dynamic and cross-functional teams as well as projects. Over 10 years of progressive experience in business management and the legal arena. Highlights Interpersonal Skills: Works Independently, Handles Pressure Well, Meets Deadlines, Proficient Managerial Skills, Effective Team Leader and Efficient Team Player, Excellent Customer Service Skills, Exemplary Work Ethic, Multi-tasks, Plans and organizes individual and corporate meetings, Excellent written and verbal communication skills Technical Skills: Typing (70 WPM), Dictaphone, Transcription, Speed Writing, CaseNet, Proficiency in Microsoft Word (95 through Word 2007), Microsoft Word Perfect, Excel, Outlook, Access, PowerPoint, Timeslips, Quikbooks, Other miscellaneous programs, Calendaring, Travel Arrangements, Itineraries, Proficient in using the “Tickle System” for legal and corporate matters, Filing, Fax Machine, Copiers, Travel Arrangements, E-filing, Multi-line Telephone Systems. Data Entry (Superior), Minutes of Meetings, A/P - A/R Skills LEGAL EXPERIENCE (10+ years): Administrative Law, Corporate Law, IP, Contractual Law, Bankruptcy Law (Debtor's rights: Chapter 7 and 13), Workers' Compensation Law. Domestic/Family Law, Estate Planning, Personal Injury, Medical Malpractice, Plaintiff and Defendant Work, Creditor and Debtors' Rights Accomplishments Increased office organization by developing more efficient filing system and customer database protocols.Planned and executed all aspects of a major office headquarter move.Developed and implemented company's first employee manual outlining all proper business procedures and office policies. Experience Project Coordinator – Construction Side September 2014 to May 2014 Company Name － City , State Designed electronic file systems and maintained electronic and paper files.Managed the day-to-day tactical and long-term strategic activities within the business.Compiled and synthesized relevant business data for coordination of integrators, local jurisdictions, materials, and customers for successful delivery and completion of projects. Dispatch – Life Safety – Managed IP Services January 2012 to September 2013 Company Name － City , State Monitor and dispatch on Burglary Alarms, Fire Alarms, and Medical Emergency Alarms and Signals using proven methods from the book of Standard Operating Procedures Handbook ensuring life safety measures during life threatening emergencies.Monitor and dispatch for maintenance issues with alarm systems and backup monitoring equipment, including panels, receivers, sensors and key fobs. Enter and request service for such issues and schedule field tech support appointments. Take incoming calls from clients, informing, answering questions and troubleshooting problem areas with alarms and signals. Temporary placement of Leasing Agents, Assistant Property Managers and Property Managers July 2011 to December 2011 Company Name － City , State Various Leasing computer programs, i.e. MRI program, Yardi program, Model and Vacant Tours, Add Guests, Work Orders, Follow up, Accept Monies, Lease Apartments (most leased – 2 apartments in one business day). Closing Skills, Desire to make large strides in short period of time. Small Communities Boulder Springs (100+ units), Medium Communities (Bonhomme Village, Meadow Park) (200 – 400 units), Large Communities (600+ units) Knollwood Apartments, Marlboro Trails, Mills Property, Gingco Property. File Audits, Insurance Audits. Ensure compliance of legal standard for all tenants, maintenance crew and office staff. Office Manager/Field Supervisor July 2007 to April 2011 Company Name － City , State Under $500,000 annual income and budget. Help write and implement mission statement, ensure SEC filings, Certificate of Good Standing, Annual Reports, etc., Administrative Policies and Procedures, Company Rules and Regulations, Highly ethical and practice due diligence, ensure confidentiality of all business matters and compliance of all state laws and legal requirements.General Office Duties: A/R, A/P including monthly reconciliation of business accounts using QuickBooks, Annual Tax Preparation, General Office Procedures included Filing, Correspondence, Ordering Office Materials, Client Contact, Sales and Marketing, including direct mailings and flyer designing and distribution. Field Supervisor Duties: Schedule work crews, Ordering and Pickup/Delivery of equipment, tools, and materials for each job. Schedule job labor and deliver materials, ensure local and state compliance of all jobs. Job site quality control and training on simple work tasks. Ongoing communication with crew and customers through completion of job assignment. Handle Negotiations of contracts when necessary to help facilitate the best outcome for all parties involved. Education Associate of Applied Science : Business Administration , 2011 St. Charles Community College － City , State Associate of Applied Science : Paralegal Studies , 1994 Washburn University － City , State | CONSTRUCTION |
918 | CHEF Career Focus I am a nursing student who has recently obtained my CNA license in this state. I worked as a GNA in the UK and it has been a passion ever since. I am confident that I would make a wonderful candidate for this position. From he beginning of taking my prerequisite classes for Nursing School. I have ebb driven yet still personable. My record shows me to muti-task oriented. I have the experience of always having with and caring deeply for people. While my grades have always been exceptional, my clinical experience was accomplished. I do not want to sound arrogant - I am truly confident that with my strong work ethic, an willingness to learn, I would surely be an asset to the St.Joseph's Medical team. I think you for your time. Summary of Skills Understands mobility assistance needs Charting expertise Understands medical procedures Trained in grooming and bathing assistance General housekeeping ability Trained in catheter change and preparation Calm and level-headed under duress Quick problem solver Valid [state] driver's license Reliable transportation Medical terminology knowledge Experience March 2007 to December 2008 Company Name City , State Chef Extensive knowledge of all aspects of the food industry as well as the natural foods industry. I have a degree in Culinary arts and Chef in a fine dining establishment - I have an attention to . January 2005 to January 2007 Company Name City , State CNA/GNA within Assisted living fascility Observed and documented patient status and reported patient complaints to the case manager. Read and recorded temperature, pulse and respiration. Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation. Completed and submitted clinical documentation in accordance with agency guidelines. Prepared patient rooms prior to their arrival. Collected urine and fecal samples. Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Assisted with adequate nutrition and fluid intake. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Kept facility stocked with necessary supplies, equipment and instruments. Provided personal nursing care in pre- and post-operative situations. Performed routine tests such as urine dip stick, vision and hearing tests. Tended to patients with chronic illnesses. Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff. Assisted with ADLs. Provided patients and families with emotional support.Exhibited compassionate care and communication with regard to issues of death and dying. Sensitive to the needs of geriatric patients. Administered simple range of motion exercises. Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided. Promoted personal and co-worker safety. Participated in the maintenance of safe conditions within the facility and other related areas. Maintained a clean, orderly and well-stocked environment. February 1998 to December 2004 Company Name City , State Office Manager Point of contact for all contacts Sales for commercial grounds maintenance company All office operations Experience Positioned residents for comfort and to prevent skin pressure problems. Read and recorded temperature, pulse and respiration. Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs, and heat-lamp stimulation. Completed and submitted clinical documentation in accordance with agency guidelines. Prepared patient rooms prior to their arrival.Provided pre- and post-operative care. Assisted patients with bathing, oral hygiene, grooming, feeding and elimination. Helped patients move in and out of beds, baths, wheelchairs and automobiles. Cooked appetizing and satisfying meals and snacks. Scheduled and accompanied clients to medical appointments. Followed safe lifting techniques and individual resident lifting instructions. Maintained sanitary conditions in residents' and program rooms. Transported patients to other areas of the hospital in wheelchairs and gurneys. Assisted in cleansing enemas, catheterization and bladder irrigations. Assisted patients with ambulation and crutch walking. Provided pre- and post-operative nursing care. Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures. Tended to patients with chronic illnesses. Tended to patients with chronic illnesses. Assisted nurses with cleaning rectal tube, G-tube, J-tube and regular catheter insertion. Charted information about residents such as mood changes, mobility activity, eating percentages and daily inputs and outputs. Recognized and reported abnormalities and/or changes in the patients' health status to nursing staff. Documented resident records on daily flow sheets.Collects patient specimens and data, including vital signs, input/output and other necessary measurements.Provided patients and families with emotional support.Compassionate care and communication in dealing with issues of death and dying.Displayed sensitivity to the needs of geriatric patients.Administered and guided patients through simple range of motion exercises. Comforted patients and provided them with reassurance and encouragement. Promoted continuity of care by communicating patients' status to family members and other caregivers. Promoted personal and co-worker safety. Promoted personal and co-worker safety. Participated in the maintenance of safe conditions within the facility and other related areas.Responded appropriately to the physical, emotional and developmental needs of patients. Work History June 2011 to August 2014 Company Name City , State Private Chef Education and Coursework Baltimore International College City , State , USA Culinary Arts AA degree Culinary Arts GPA 4.0 Coursework in GEN ED - plus CULINARY Arts Deans list every year Coursework in Anatomy, Physiology and Health Assessments[Name] Academic Achievement Award Interests Currently a nursing student at CCBC.
Community Involvement Volunteered over the years for various local and international groups including Moveable Feast, United Way, as well as a church group that involved volunteering in the Dominican Republic for 9 months. Additional Information Currently a nursing student at CCBC. Community Involvement Volunteered over the years for various local and international groups including Moveable Feast, United Way, as well as a church group that involved volunteering in the Dominican Republic for 9 months. I took care of sick children in the Subsaharan conditions of Haiti and the DR. Skills arts, clients, customer service, office, natural, Sales | CHEF |
919 | FITNESS INSTRUCTOR Professional Summary Dynamic, entrepreneurial sales executive with a record of achievement and success driving sales growth in highly competitive markets. Solid background securing key clients and increasing product distribution to grow market share. Steadfast in building new business, securing customer loyalty, and developing strong relationships with external business partners. Well organized with a track record that demonstrates self-motivation, creativity and the initiative to achieve both personal and corporate goals. Skills Sales Management Account Management Program Management Client Relationships Product Marketing Customer Retention Distribution Strategies Team Leadership Wine & Spirits/Beverage Industry Experience Fitness Instructor , 02/2013 to Current Company Name – City , State Teach energetic workouts that are challenging and motivating, yet safe. Provide students individualized hands-on adjustment throughout class. Address each student by name during class and cultivate long term relationships. Organized the 2014 Fitness Kick-off Challenge in which local vendors provided educational seminars/products to inspire a commitment to a healthier lifestyle. Assist clients of all ages and fitness levels in improving health and wellness. Owner , 01/2011 to Current Company Name – City , State Founder of a stand up paddle board business consisting of retail sales, rentals and lessons. Hands on involvement from lease contract negotiations to build-out, to website development and marketing strategy. On site management of all daily operations as well as recruiting, hiring and training staff. Responsible for all aspects of business including inventory management, product education, payroll, and social media outreach. Organized corporate outings and charity fundraisers. Became the first and only Austin stand up paddle board company to offer online reservations for clients. Achieved an overall 5 star rating on YELP within the first year of business. The company is closing October 31, 2014. Central Regional Manager , 10/2008 to 03/2011 Company Name – City , State Successfully executed sales and managed an eight state region consisting of two distributors/brokers, with a combined total sales of approximately $2.7 million. Developed and implemented a promotional calendar for regional locations of national food stores. Collaborated with corporate buyers on private label product development and program management. Worked as a team with distributor management and staff to educate and develop programs for increasing product knowledge, market presence and sales. Monthly conference calls with broker principals to review performance, goals and opportunities. Conducted educational tea classes for retail sales partners as well as consumers. Fine Wine Specialist , 2008 to 2008 Company Name – City , State Developed relationships with on/off premise accounts to identify opportunities for product placement. Conducted wait staff training seminars and designed wine by the glass programs to support the Diamond portfolio. Assisted with inventory management and stock rotation. Set shelf space, cold box and built displays to support supplier promotions and incentive programs. Demonstrated sales abilities through successful presentation and promotion of new and existing products and the expansion of business. Met or exceeded assigned monthly quotas and placement objectives. Western Regional Sales Manager , 2005 to 2008 Company Name – City , State Proficiently managed sales in a six state region comprised of eight different distributors/brokers, with combined total sales of approximately $1million. Interfaced directly with buyers, distributor management, sales representatives and marketing associates located throughout the territory. Conducted regular reviews with distributor management to ensure consistent performance to goal. Attended distributor sales meetings to present and educate representatives on new and existing products. Designed and implemented various sales incentives with a focus on elevating performance. Provided product training and promotional strategies to sales representatives and restaurant and retail staff. Developed Excel program to track monthly performance to goal.Increased overall sales in region by 9.5%. California Area Sales Manager , 2002 to 2004 Company Name – City , State Interfaced with key on/off-premise accounts, working in partnership with the distributor sales force to promote brand building and line expansion of existing brands within the portfolio. Conducted trade and public tastings, special promotions and wine maker dinners. Achieved growth in 13 focus brands resulting in a 24% increase in sales. Wine Steward/Educator , 2001 to 2002 Company Name – City , State Instrumental in developing and implementing the bi-monthly wine class for consumers. Created content and format of class material and presented it in a manner that was informative yet fun. As head of the wine department, responsible for driving sales, monthly promotions and all merchandising. Operated in a management capacity when opening or closing the store. Managed staff, reconciled all bank transactions, generated reports and ensured the store was properly stocked and detailed. Provided assistance to customers with wine selections and food/wine
pairing, made product recommendations and developed rapport to promote
customer loyalty and repeat business. Wine Educator , 2000 to 2001 Company Name – City , State Responsible for daily operation of the Terrace Wine Bar at the Golden Vine Winery, hosted by Robert Mondavi at Disney's California Adventure. Conducted guided wine tastings for guests and educational seminars and tastings for the restaurant staff. Product Marketing Manager , 1995 to 1998 Company Name – City , State Memory Products Buyer , 1988 to 1991 Company Name – City , State Additional purchasing experience with two high-technology firms in Austin, TX,. Education High School Diploma : University of Texas - City , State Communications Volunteering Blue Dog Rescue Best Friends Animal Sanctuary Certifications 2013 Certified Bar Method Fitness Instructor, 2012
Certified Power Yoga and Yoga Sculpt Instructor, 2002 Court of Masters Sommelier -Level One Certification | FITNESS |
920 | APPAREL ZONE SUPERVISOR Summary Expert retail sales professional offering 4+ years experience in multiple retail settings. Focused on exceeding sales
goals. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible
schedule and strong communication skills. Highlights Cash handling accuracy Inventory control procedures Excellent multi-tasker Strong communication skills Employee scheduling Loss prevention Organized Detail-oriented Flexible schedule Experience Apparel Zone Supervisor December 2016 to Current Company Name － City , State Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Key holder/zone supervisor responsible for monitoring floor, manager approvals, money handling responsibilities,
2nd and 3rd checks on E4473 documents, responsible for all area not just my own including camping, firearms, footwear,
fishing, archery. Closing duties/opening duties, setting AD and checking for accuracy, assisting customers in all areas,
web ordering, properly processing truck deliveries, actively learning about products. Operating cash register with 100%
accuracy. Maintaining cleanliness of entire store. Consumer Electronics Sales Lead, Merchandising Supervisor December 2014 to December 2016 Company Name － City , State Operated a cash register for cash, check and credit card transactions with 100% accuracy. Completed all point of
sale opening and closing procedures, including counting the contents of the cash register.Verified that all
customers received receipts for their purchases. Handled all customer relations issues in a gracious manner and in accordance with company policies.Welcomed
customers into the store and helped them locate items.Shared best practices for sales and customer service with
other team members to help improve the stores efficiency.Resolved all customer complaints in a professional
manner while prioritizing customer satisfaction.Followed merchandising guidelines to present visually
appealing displays.Maintained established merchandising standards, including window, sales floor and
promotionaldisplays.Answered customer telephone calls promptly and in an appropriate manner.Determined
customer needs by asking relevant questions and listening actively to the responses.Strategically scheduled
team members to maintain optimal staffing levels at all times.Actively pursued personal learning and
development opportunities.Communicated clear expectations and goals to each team member. Manager January 2014 to December 2014 Company Name － City , State Completed all point of sale opening and closing procedures, including counting the contents of the cash
register.Verified that all customers received receipts for their purchases.Cultivated a customer-focused shopping
environment by greeting and responding to all customers in a
friendly manner. Determined customer needs by asking relevant questions and listening actively to the responses.Maintained
established merchandising standards, including window, sales floor and promotional displays. Preserved a
perfect attendance record for 11 months. Maintained established merchandising standards, including window, sales floor and promotional displays. Strategically scheduled team members to maintain optimal staffing levels at all times. Supervised and directed all merchandise and shipment processing.Actively pursued personal learning and
development opportunities.Followed merchandising guidelines to present visually appealing displays. Mentored new sales associates to contribute to the store's positive culture. Sales Consultant December 2013 to January 2014 Company Name － City , State Completed all point of sale opening and closing procedures, including counting the contents of the cash
register.Operated a cash register for cash, check and credit card transactions with 100% accuracy.Priced
merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store, including the checkout desk and displays.Alerted customers to upcoming
sales events and promotions.Welcomed customers into the store and helped them locate items.Educated
customers about the brand to incite excitement about the company\'s mission and values.Used time efficiently
when not serving customers, including cleaning and dusting displays.Worked with the management team to
implement the proper division of responsibilities.Answered customer telephone calls promptly and in an
appropriate manner.Determined customer needs by asking relevant questions and listening actively to the
responses. Education High School Diploma : 2009 Penn Foster － City , State Graduated with 3.6 GPA Skills setting AD with 100% accuracy, cash
register, Computer literate, Credit, customer relations, customer satisfaction, customer service, inventory, listening, Merchandising, POS, problem solver, selling, sales, staffing, supervisor, team player, telephone skills | APPAREL |
921 | INSURANCE SPECIALIST Summary Accomplished communicator who mediates effectively and uses negotiating and persuasion skills to achieve consensus. Proficient in account management, training, project management, and building strong relationships. Proven ability to streamline operations, educations, and troubleshoot problem areas. Demonstrated history of successful administration and effective issue resolution, while providing high-quality leadership, and managing individuals from varying backgrounds. Skills Spreadsheet management POS systems Microsoft Office proficiency Advanced MS Office Suite knowledge Medical Billing Microsoft Excel certified Administrative support specialist QuickBooks Expert employee training Invoice processing Advanced clerical knowledge Microsoft excel Marsha systemFosse system Experience Insurance Specialist 04/2017 to Current Company Name City , State Processed applications, payments, corrections, endorsements and cancellations. Developed, implemented and monitored new underwriting guidelines for the agency. Compiled coverage and rating information in an accessible format. Submitted up-to-date activity and production logs to agency management for review. Researched coverage and premium options and supplied clients with the best coverage available. Finalized and maintained all types of personal lines insurance policies within the agency. Front desk agent 12/2015 to Current Company Name City , State Dispensed guidance, direction and authorization to carry out major plans. Reviewed sales price
and operating costs. Ensured work was accomplished in a safe manner in accordance with established operating
procedures and practices. Handled telephone inquiries. Documented business requirements, functional specifications
and training procedures. Managed quality communication, customer support and product representation for each
client. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited
orders. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and
fax. Performed store opening duties, including counting cash drawers and checking all equipment
for proper functioning. Public relations 09/2011 to 06/2012 Company Name City , State Identified customer needs through market research and analysis. Defined project and company vision, strategies and tactics. Researched, negotiated, implemented and tracked advertising and public relations activities. Evaluated and managed new strategic business opportunities. Expanded product and company recognition in the national press to support the sales and marketing teams. Organized public appearances, lectures, contests and exhibits to increase product awareness. Billing and Coding 07/2010 to 08/2010 Company Name City , State Obtained information by contacting appropriate personnel or patients. Organized files by color codes
Entered information into computer databases. Retrieved requested files and delivered to appropriate personnel. Reviewed files to check for complete and accurate information. Processed and routed incoming mail. Public Relations 08/2011 to 05/2017 Company Name City , State Identified customer needs through market research and analysis. Defined project and company vision, strategies and tactics. Organized public appearances, lectures, contests and exhibits to increase product awareness. Worked with management to identify trends and developments that might influence PR
decisions and strategies. Researched, negotiated, implemented and tracked advertising and public relations activities. Education and Training High School Diploma 2011 Jones Senior High School Business Administartion 2017 Southern University City , State , United States Personal Information Majorette (twirler/ dancer)
Volleyball
Affiliations
Walk of Life (St. Joseph Hospital)
Willing to relocate: Anywhere
Additional Information
Won employee of the month in March 2016 Skills account management, Administrative support, advertising, art, business management, call center, clerical, closing, color, client, clients, customer satisfaction, customer
service, customer service, customer support, databases, direction, e-mail, employee training, fax, functional, Invoice processing, machine operation, market research and analysis, Medical Billing, Microsoft Excel, mail, Microsoft Office, MS Office Suite, payroll, personnel, POS, PR, public relations, quality, quality assurance, QuickBooks, retail, safety, sales, script, shipping, Spreadsheet, telephone, vision Additional Information Majorette (twirler/ dancer)
Volleyball
Affiliations
Walk of Life (St. Joseph Hospital)
Willing to relocate: Anywhere
Additional Information
Won employee of the month in March 2016 | PUBLIC-RELATIONS |
922 | BUSINESS DEVELOPMENT MANAGER/STAFFING MANAGER Professional Summary Innovative Manager seeks position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed. Over 10 years of proactive and indirect diverse recruiting and staffing experience. Education and Training 2003 Bachelor of Science : Health Science option in Health Management and Marketing California State University of Hayward － City , State , United States Skill Highlights Staffing management ability Proven patience and self-discipline Relationship and team building Staff training and development Critical thinking proficiency Compensation/benefits administration Skilled negotiator Account management Excellent written and verbal communicator Enthusiastic team player Problem solving Billing Attention to detail Recruiting and selection techniques Proficient communicator Contract review Cold calling Hiring recommendations Interviewing Strategic planning Multi-tasking ability Skills Proficient with Microsoft Word, Excel, PowerPoint, Access and Outlook Express. Optimizer, WFX, Stafferlink, Healthtrust, and Bullhorn. Maintaining active databases of various hospital proprietary software technology systems. Professional Experience 08/2006 to Current Business Development Manager/Staffing Manager Company Name － City , State Manage full cycle staffing, recruiting, and maintain a database of clients and applicants that is aligned to the business opportunity in the market for recruitment, staffing, and placement . Responsible for job postings, hiring, interviewing, and training new employees. Generate new accounts by implementing effective networking and content marketing strategies. Manage budget forecasting, goal setting and performance reporting for all accounts. Negotiate rates to cut costs and benefit corporate partnerships . Demonstrate knowledge of HIPAA Privacy and Security Regulations. Conduct reference and background checks on all job applicants. Developed creative recruiting strategies that met anticipated staffing needs. Communicate the duties, compensation, benefits and working conditions to all potential candidates. Contact all job applicants to inform them of their application status. Work with Director of Nursing and Human Resource Directors to ensure all healthcare organization is able to support business growth. Coach and counsel employees regarding attendance & performance; mediate employee disputes and complaints. Respond Onboard new employees in the time reporting and payroll systems . Manage payroll and time and attendance systems. 05/2003 to 08/2008 Staffing Coordinator Company Name － City , State Created and maintained all absentee calendars, agency nurse schedules and staff meeting minutes. Maintained all confidential personnel files, licensing and CPR compliance records. Develop computerized schedules for assigned nursing units based on established staffing
patterns, policies, approved employee preferences, and managers' requests.
Revises and adjusts unit schedules as needed in consultation with nurse
managers. Proactively
adjusts and allocates core, registry, and float nursing personnel to provide
adequate coverage to clinics and inpatient areas to strategically meet
real-time staffing requirements in the most cost-effective manner 05/2003 to 08/2008 Staffing Manager Company Name － City , State Manage full cycle staffing, recruiting, and maintain a database of clients and applicants that is aligned to the business opportunity in the market for recruitment, staffing, and placement . Responsible for job postings, hiring, interviewing, and training new employees. Generate new accounts by implementing effective networking and content marketing strategies.Manage budget forecasting, goal setting and performance reporting for all accounts. Negotiate rates to cut costs and benefit corporate partnerships. Demonstrate knowledge of HIPAA Privacy and Security Regulations. Conduct reference and background checks on all job applicants. Developed creative recruiting strategies that met anticipated staffing needs. Communicate the duties, compensation, benefits and working conditions to all potential candidates. Contact all job applicants to inform them of their application status. Work with Director of Nursing and Human Resource Directors to ensure all healthcare organization is able to support business growth. Coach and counsel employees regarding attendance & performance; mediate employee disputes and complaints. Respond Onboard new employees in the time reporting and payroll systems . Manage payroll and time and attendance systems. | BUSINESS-DEVELOPMENT |
923 | CONSTRUCTION Summary The purpose of submitting my resume to your company is to obtain a position with the opportunity to utilize my training and skills in the technician industry. I am experienced in warehouse and technician field -wiring 508 A UL soft starters, hard starters while assuring a high level of excellent customer service and satisfaction with maximum productivity; and maintaining a clean and safe warehouse. Also with security experience with skills in Microsoft Office Applications including Word, Excel, CCTV and PowerPoint; I am also competent in customer service satisfaction for installing direct TV and having the ability to gain knowledge of certain products and being able to sell them to the public. I have solid leadership and communication skills. I am also a positive person willing to take on different tasks and eager to learn. These skills are exemplified in my previous employment with Sprecher + Schuh. As a Wire-man and a Warehouse worker my duties ranged from being able to sale products to answering inquires or repair and wiring enclosures.
By applying for this position will allow me to expand professionally and develop and learn new skills. I am a team player-I enjoy being a positive outlet for my fellow co-workers and contributed to the success of others.
I would like to thank you all, for your time and consideration. Enclosed is a copy of my resume containing my contact information and my work history. Thanks to all again.
Sincerely,
Edgardo M. Dubose To secure a position that will utilize my training and skills in the manufacturing industry to contribute to the success of the organization. Managing employees and projects
· Competent in Microsoft Applications-Word, Excel, PowerPoint
· Maintain solid communication skills-oral and written
· Ability t remain focus and productive daily while managing repetitive tasks
· Knowledge of chemical labeling and mixing
· Quality control
· Manufacturing work place
· Operating sit-down Forklift Highlights Immaculate Customer Service Driver Safety Test Certificate Certified to work with Autistic Individuals Security Certification- Levels 1, 2, 3 Forklift and Pallet Jack Certificate Ebiz, Management, professional Team lead training Hvac, Emergency Life crisis building evacuation skills Chemicals Understanding and reaction Experience 01/2014 to 01/2015 Construction Company Name － City , State Construction of houses. Subcontract with Aslide. Applying Sofit, Siding. Use of saw, hammer, drill, tape measure etc. Covers up wood on home exterior. 01/2014 to 01/2014 Wire-man Assembler Company Name － City , State Assemble Chromatograph. Build product from scratch. Inspect all products before use. Apply circuit board. Soldering. Wire. Inspect for shipping. Used power tools. 01/2011 to 01/2013 Wire-man Company Name － City , State Read electronic circuits schematics. Circuit board and soldering. Wire. Multi-task using voltage reading for assembly production. Use of power tools and understand the basic of mechanics with tools. Install and repair electric wire. Build soft starters, hard starters. Drill and Tap. Assemble Enclosure. 01/2011 to 01/2012 Security Guard Company Name － City , State Front desk answer phones supplying customer service. HVAC systems, elevators. Security cameras. Patrol building secure. 01/2010 to 01/2012 Technician Company Name － City , State Consult helping customers plan for direct TV. Multi-tasking building satellites while installing,. Assigning membership and handling account information. Install wire outlets, cut wire, ground wire, check for output of wire. Use of power tools drills, saws etc. Birddogs used to find signals. 01/2009 to 01/2009 Supervisor Company Name － City , State Provided excellent customer service and satisfaction. Fielded phone calls and emails. Managed inventory. Maintained building equipment. Supervised employees. Track incoming and outgoing packages. Assemble appliances and furniture. 01/2004 to 01/2008 Sales Representative/Care Provider Company Name － City , State Sale Representative for incoming patients. Scheduled appointments for potential clients to visit the site. Answered inquires about the benefits and services of the site. Provided potential clients with different services and packages. Responded and directed all complex incoming calls. Maintain a daily log of appointments. Maintain clean, working and livable environment for patients. Resolved customer service inquires regarding: Billing and payments schedules and Benefits. Authorization for treatments and medicine. Education Fire Science BAKERSFIELD COLLEGE － City , State Fire Science HOUSTON COMMUNITY COLLEGE － City , State Skills basic, Benefits, Billing, clients, excellent customer service, customer service, Forklift, hammer, HVAC, Inspect, inventory, Team lead, Multi-tasking, Pallet Jack, cameras, power tools, reading, Read, Safety, schematics, shipping, Soldering, tape measure, answer phones, phone, TV | CONSTRUCTION |
924 | GENERAL LIABILITY CLAIM REPRESENTATIVE Summary Claims Representative who is highly motivated,
success driven with several years experience in the insurance industry. Skills Claims file management processes Litigation resolution Strong interpersonal and communication skills Self-directed Team player Critical thinker Experience 01/2008 to 02/2013 General Liability Claim Representative Company Name － City , State Recognized for continued outstanding customer service - nominated for In-Synch Award
Successfully determine coverage and communicate with insured based on application of policy information, facts and allegations of each case. Aggressively investigate, evaluate, reserve, and negotiate assigned claims in accordance with Best Practices. Organize workflow to maintain efficiency and productivity. Recognized for successfully indentifying resources for activities required to properly investigate claims involving Subrogation, Risk Control, and fraud. Effectively manage litigated claims. Maintain accounts with business partners to ensure and sustain quality results. 07/2005 to 01/2008 Auto Claims Unit Manager Company Name － City , State Monitor the performance of a team of eight automobile claim representatives, using the tools and techniques available, and implement plans to improve performance timely and effectively. Communicate expectations and hold unit meetings. Organize workflow to maintain efficiency and productivity. Coach and develop technically and professionally in order to improve business results, and maintain positive morale in the office. Proactively understand, plan and communicate the objectives and philosophy of the company, unit goals, expectations and changes in workflows. Ability to analyze team results independently, create, and implement appropriate action plans in order to achieve needed results. 01/2004 to 07/2005 Automobile Liability Claims Representative Company Name － City , State Determine coverage. Supervise the investigation of automobile accidents over the telephone and on site to determine liability. Direct auto claims representatives to pay property damage claims once liability has been determined adverse. Managed uninsured/underinsured motorist property/injury claims. Manage reported claims to special investigations and completed reports as to the outcome of these investigations. Awarded at home work privileges due to superior time management skills. Supervise litigated claims with support of company legal counsel. 07/2000 to 01/2004 Senior General Liability Claims Representative Company Name － City , State Directly responsible for investigating general liability claims, such as slip and falls, municipality claims involving wrongful death allegations. Required to work closely with clients to complete the investigation of claims, determine liability, and evaluate settlements. Required to understand services offered to assist in outside sales presentations. In conjunction with Risk Management General Counsel supervised litigated claims. Managed multimillion dollar settlements in conjunction with Risk Management partners
and Defense Counsel. Education and Training B.S : Journalism Southern Illinois University － City , State Journalism Skills Coverage analysis, Customer service, presentations, litigation management, claim investigations and time management. | AUTOMOBILE |
925 | CO- FOUNDER/THERAPIST AND TEACHING ARTIST Summary Mental Health Counselor specializing in Art and Play Therapies . Responsible self-starter who communicates well and is dedicated to improving the well-being of clients. Mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting. Clinically certified Mental Health Therapist skilled at motivating, communicating and advocating for clients dealing with mental health and emotional disorders. Expert in DBT and psychotherapy. Seasoned mental health practitioner with demonstrated track record of successfully working with diverse client populations in one-on-one and group settings. Skilled Therapist with expertise on the identification and management of youth mental illnesses. Seasoned mental health practitioner with demonstrated track record of successfully working with diverse client populations in one-on-one and group settings. Mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting. Skills Knowledge of the ins and outs of Child Protective Services (CPS) Practiced in family assessments Family therapy aptitude Therapeutic expertise Specialized training in grief counseling Family therapy background Parenting skills educator Community resources specialist Suicide precautions expertise Suicide risk assessments Suicide risk assessments Superior communication skills Medicaid familiarity Psychiatric population familiarity Outreach programming specialist Solution-focused counseling Extensive DSM-IV knowledge Clinical documentation mastery Exceptional problem solver Member of the National Association of Social Workers (N.A.S.W.) Mood disorders specialist Dual diagnosis expertise Experience August 2014 to October 2015 Company Name City , State Co- Founder/Therapist and Teaching Artist Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders. Referenced and used various therapy techniques, including psychodynamic, family systems, cognitive behavioral and lifespan integration psychotherapy. Consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients. Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members. Diagnosed mental health, emotional and substance abuse disorders. Executed appropriate risk-assessment and mitigation strategies. Developed comprehensive treatment plans for patients diagnosed with opioid addiction. Led patients in individual, family, group and marital therapy sessions. Evaluated patients to determine potential need to transfer to specialized inpatient mental health facilities. Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities. Guided clients in understanding illnesses and treatment plans. Developed appropriate policies for the identification of medically-related social and emotional needs of clients. Created and reviewed master treatment and discharge plans for each client. Referred clients to other programs and community agencies to enhance treatment processes. Organized treatment projects that focused on problem solving skills and creative thinking. Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications. Worked with parents and teachers to implement consistent behavior therapy techniques at home and school. Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills. Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems. Interacted with clinical staff and external resources such as school or community personnel. Collaborated closely with treatment team to appropriately coordinate client care services. Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention. Documented all patient information including service plans, treatment reports and progress notes. Efficiently gathered information from families and social services agencies to inform development of treatment plans. Conducted comprehensive initial in-home psychosocial assessments prior to first wraparound meetings. Quickly responded to crisis situations when severe mental health and behavioral issues arose. Effectively managed time and caseloads based on 50 sessions per week. Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards. Charted and recorded information in client files. June 2012 to March 2014 Company Name City , State CPS Specialist III August 2008 to May 2011 Company Name City , State Therapist Effectively managed time and caseloads based on 50 sessions per week. Charted and recorded information in client files. Tracked client movement on and off the unit by documenting times and destinations of clients. Quickly responded to crisis situations when severe mental health and behavioral issues arose. Conducted comprehensive initial in-home psychosocial assessments prior to first wraparound meetings. Efficiently gathered information from families and social services agencies to inform development of treatment plans. Documented all patient information including service plans, treatment reports and progress notes. Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention. Collaborated closely with treatment team to appropriately coordinate client care services. Interacted with clinical staff and external resources such as school or community personnel. Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems. Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills. Worked with parents and teachers to implement consistent behavior therapy techniques at home and school. Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications. Organized treatment projects that focused on problem solving skills and creative thinking. Referred clients to other programs and community agencies to enhance treatment processes. Created and reviewed master treatment and discharge plans for each client. Guided clients in understanding illnesses and treatment plans. Developed appropriate policies for the identification of medically-related social and emotional needs of clients. Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities. Evaluated patients for psychiatric services and psychotropic medications. Monitored patients prescribed psychotropic medications to assess the medications' effectiveness and side effects. Evaluated patients to determine potential need to transfer to specialized inpatient mental health facilities. Administered medication to patients presenting serious risk of danger to themselves and others. Conducted psychiatric evaluations and executed medication management for both inpatient and outpatient facilities. Led patients in individual, family, group and marital therapy sessions. Developed comprehensive treatment plans for patients diagnosed with opioid addiction. Executed appropriate risk-assessment and mitigation strategies. Diagnosed mental health, emotional and substance abuse disorders. Education and Training 2020 Northcentral University City , State , USA Ph.D. : Education Specialization in Special Education 2017 Colorado Technical University City , State , USA Master of Science : Homeland Security Specialization in Emergency Management and Public Health Public Health and Disaster medicine coursework 2012 University of Southern California City , State , USA Master of Arts : Teaching Specialization in Multiple Subject Education Coursework in English as a Second Language, Elementary, and Special Education 2008 University of Pennsylvania City , State , USA Masters of : Social Work Specializations in Developmental Disabilities, Macro, and School Social Practice with Coursework in Psychology, Social Work, Counseling, Human Services, Marriage and Family Therapy and Child Development 2006 Rutgers University City , State , USA Bachelor of Arts : Urban Studies Specializations in Voluntary Action, Civic, and Non-Profit Leadership. Minor in Art History Recipient of James M. Gaffney Award Member of Student Government Association, National Coalitions Building Institute Campus Affiliate and the Rotoract Club Accomplishments Effectively managed caseloads of more than 100 clients at any given time. Member of the National Association of Social Workers (N.A.S.W. since 2008 Won the Rutgers University faculty Urban Studies Research Award. Awards James M. Gaffney Award, 2006 Dissertation Dissertation: ________________________examines the different approaches to _______________________________. M.A.T. Thesis: Saxon Math examines the different approaches as to whether a standards based math curriculum is written to met the needs of all students. Undergraduate Thesis: Developing the Youth of Northern Ireland examines the ways in which Youth are actively engaged in Civil Society in Northern Ireland and the European Union Publications Technical Reports: Oster, K.W. (2012). Saxon Mathematics and its Effects on Learning. M.A.T. Dissertation. Rossier School of Education, University of Southern California. Oster, K.W. (2006). Developing the Youth of Londonderry. Undergraduate Dissertation. College of Arts and Sciences, Rutgers University. Skills Public Relations Software: Bacon's Mediasource, Factiva Desktop Publishing Software: Photoshop, Illustrator, HTML Healthcare: intravenous therapy, MEDISOFT, computerized charting, STD counseling, breastfeeding educator People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills | ARTS |
926 | VOLUNTEER HR -IVOLUNTEER Summary Sponsorship not required to work in the US A successful Human Resources Professional, with a Masters qualification in Human Resources and experience in a challenging environment Key skill sets include Recruitment - Recruitment efforts, scheduling, posting positions, follow up and offer letters. Seasoned executive with 10 + years Staffing, Technology Recruiting and Staffing experience with a highly successful track record at big firms such as Nokia and also Small-Midsized & Start-up IT services firms. Extensive hands-on experience in recruiting IT talent in the US and India marketplace and driving talent acquisition with sourcing teams. Besides corporate sector, have also been engaged with Non-profit sector in the same role for a while. Key Strength/ Experience include: Extensive experience with high-volume recruiting responsibilities within start-ups and corporate environments. Partnering with hiring managers to understand the skills and background requirements for each opportunity and provide expert advice and coaching to hiring managers throughout the recruitment process. Conduct employment advertising campaigns and programs by developing and managing a network of recruitment and referral resources including but not limited to networking with schools, colleges, minority organizations, state employment services, other employers and professional associations. Participate in recruitment, interview and selection of candidates for all levels of position openings and promote a work environment that openly embraces individuals with diverse backgrounds and experiences. Source, screen, evaluate and select candidates through a structured recruitment process designed to obtain the best candidates. Inform applicants of job duties and responsibilities, compensation and benefits, work schedules and working conditions, company policies, promotional opportunities and other related information. Utilize knowledge of multiple recruiting sources such as Dice, Monster, Hot jobs, 3rd party vendors, Independent consultants and execute various recruiting strategies. Generate qualified candidates through cost-effective efforts (i.e., alternative sourcing). Utilize a resume database for sourcing and tracking of all candidates. Proficiency with employment interviewing techniques and applicant appraisal. Demonstrated oral presentation and written communication skills. Excellent relationship management skills to develop successful networks within senior management, staffing teams and HR Partners. Ability to handle volume recruiting in a fast paced, (un) structured environment, adhering to strict deadlines. Extensively worked on Taleo tool. Dynamic and result-oriented individual with years of technical recruiting experience, focused in the placement of Software Engineers/Architects (Distributed and Mainframe), Database Architects/Developers/Administrators, Network/System/Security Engineers, Web Developers, Quality Assurance/Test Engineers, Technical Program/Product/Project Managers, Development Managers, and Business Analysts. Possess strong technical/business acumen and understanding of technical requirements; deep sourcing skills and experience sourcing passive candidates; excellent candidate assessment skills. Possess excellent knowledge of recruiting and hiring processes including sourcing, interviewing, reference checking, tracking, salary negotiations, and closing. A resourceful, solution-focused professional with excellent interpersonal and rapport-building skills. Responsible, loyal, reliable, and independent worker with high level of enthusiasm and creativity. Self-motivated professional who achieves results and has superior ability to coordinate and perform several projects simultaneously Placed high-end technical professionals in the area of Information Technology Industry in contract and full-time positions. Specialized in Software Engineers/Architects (Distributed and Mainframe), Database Architects/Developers/Administrators, Network/System/Security Engineers, Web Developers, Quality Assurance/Test Engineers, Technical Program/Product/Project Managers, Development Managers, and Business Analysts. Highlights Experience Volunteer HR -iVolunteer , 06/2009 － 10/2015 Job Profiling - From key job requirements to job postings Provide support for recruitment activities. Researched job boards and resume database to search right skilled candidates. Candidate Suitability analysis for job requirements based on candidate motive and Contacting candidates and scheduled interviews. Monitored job contracts and agreements to be renewed. Conducted reference checks and provided the same information to recruiters. Developed global recruiting presentations for International HR teams. As a Non-Profit sector recruitment, matching unique job requirements with candidate fitment becomes an important aspect in this role. The responsibility covers not just finding the right skill set for the job but also includes trying to do candidate behavioral fitment to the job requirements. The unique requirements are from different walks of life spanning across a broad range of functional areas. Technical Recruiter , 01/2007 － 01/2008 City , State Responsibilities. Technical Recruiter , 03/2006 － 01/2007 Company Name － City , State Effectively recruited candidates through Internet research, internal database, cold calling, referrals, networking, job fairs, and other strategies. Responsible for checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates. Performed extensive recruiting for Senior Software/Database Developers with heavy focus on technologies such as: C/C++, (Windows & UNIX/Linux), .NET, Java/J2EE, SQL Server, and Oracle. Consistently # 1 revenue generator (gross margin $ as well as professional placement fee $) for the branch, month after month, and always ranked in the Top 10 Recruiters within the region each month. Responsible for mentoring and providing on-going training and support for new recruiters and serve as a resource for learning and navigating senior technical policies and procedures. Responsible for Full Life-Cycle recruiting including networking, screening and interviewing candidates, negotiating rates and closing. The responsibility includes covering a vast skill set varying from Java, Microsoft technologies, Oracle, SAP, Quality testing, Engineering (software, chemical, mechanical). Also have worked *on Informatica, data modeling and other data warehousing skills that are available in market. Sourced extremely talented candidates under high pressure and short time durations for the client requirements. Managed all the logistics related to candidate placement, monitor their hours of work and client feed back on a regular basis. Experience recruiting technical professionals across various levels and technologies Experienced in recruiting for a variety of technical skill sets and various functional roles in an IT organization. Strong knowledge of sourcing techniques including Internet recruiting, direct sourcing, networking, proprietary targeted search, candidate-to-client matching. Extremely proficient in requirement analysis and communicating it to the potential candidates. Experience with recruiting information/applicant tracking systems. Able to multi-task and work in a fast paced environment. Senior Executive , 06/2002 － 06/2005 Company Name － City Mitra Technology Foundation is an organization working in development sector, which aims at leveraging Information and Communications Technology for this sector. The company in collaboration with different organizations runs recruitment programs to provide required skills at the right places. One such flagship program being run by the organization is "I-volunteer" to map job volunteering opportunities in India and other developing countries across the world with the right skill set. As HR, the job's main thrust areas were Recruitment and Induction. Besides this I was also involved in internal employee communication activities related to HR Policies. The main job activities were Recruitment Scheduling, posting positions Screen/ Initial interview qualified candidates Coordinate interviewing teams and schedule Induction New hire paperwork, and process new hires for integration into organizational functions and systems I had been working on different requirements like medical, teaching, technical and other skills. As the company used to outsource all kinds of skills who were ready to work in this sector, the job included covering not just technology space opening, but also opening in non-technical streams. Other Internal Communications with employees regarding the company policies Liaison for staff on all personnel related matters to appropriate parties (accounting department/payroll, benefit providers, etc.) Participate and contribute to a variety of other HR projects and tasks 5. Education 2002 Initial Screening - Screen/interview qualified candidates through efficient and cost effective methods. Induction - New hire paperwork, and process new hires for integration into organizational functions and systems, including facilitation of new employee orientation Internal Communications. ACADEMIC CREDENTIALS Year Degree University Specialization Balaji Institute of Modern Management － India PM Post Graduate Diploma Management Management 2002 Symbiosis Law College － India MLL Masters Labor Laws and Labor Welfare Labor Laws and Labor Welfare 2000 Bachelor of Commerce H. P. State University － India Bachelor Commerce Commerce Skills .NET, ACADEMIC, accounting, aims, C, C++, closing, cold calling, contracts, client, data modeling, Database, data warehousing, fast, focus, functional, HR, Informatica, J2EE, Java, Linux, logistics, market, mechanical, mentoring, Microsoft technologies, Windows, negotiating, networking, Internet research, Oracle, organizational, payroll, personnel, Policies, presentations, Profit, Quality, Recruitment, recruiting, requirement, SAP, Scheduling, SQL Server, teaching, unique, UNIX | HR |
927 | RESEARCH ASSOCIATE Summary 15+ years of research experience in agricultural research 5 years of extension experience as a agronomic resource professional PhD in Soil Science and Crop physiology (minor) Strong experience in conducting and managing research trials of various crops Strong experience in various crop production systems Strong multidisciplinary background: customer support to field research Strong experience in GIS web application Development using HTML5, JavaScript, CSS3 ,PHP Strong Experience in - water and nutrient management, drought stress Instruments - Licor 6400, CIRAS3, Campbell Scientific, GC, HPLC, Wireless irrigation Strong skills in the areas : Statistical design and data analysis, Agricultural extension Highlights x x x x x Accomplishments Experience Research Associate January 2015 to Current Company Name Managing sustainable horticultural crop production through environment control Hydroponics tomato production under controlled environment of light, water and nutrients Identification and characterization of drought and nutrient stress resistance varieties University of Kentucky 2010 July - 2014 Dec Production environments: field crops, nursery, green house, high tunnels, plasticulture vegetables Conducted field trials on irrigation and nutrient management, nitrogen cycling Developed physiological models on water use for irrigation scheduling for nursery crops Strong background on growth, development and phenology of various crops Multistate USDA project in collaboration with industry on sustainable nursery practices Presented results at grower meetings, national and international scientific meetings Developed programs for automation of irrigation volume, timing and frequency Working knowledge in drip, sprinkler irrigation systems, compost spreaders, mulchers, bed formers, chop gates Worked closely with growers and industry in obtaining first-hand information about their field Prepared successful grant proposals, technical reports, popular articles and peer reviewed papers Research Assistant Plant and Soil Sciences Dept., Univ. of Kentucky, 2006 Aug - 2010 May Field investigations of spatial variability on soil water storage and nitrogen status in corn and winter wheat in a no-till farmer's field Used soil water sensing capacitance probe, crop growth sensors; Green Seeker, Hydro-N sensor and Spectro radiometer to assess spatial variability at field scale Practical knowledge of field equipment: fertilizer applicators, cultivators, tractors, combines. Agricultural Officer July January 2004 to February 2006 Company Name Acted as a technical consultant for effective knowledge translation and transfer of technology. Worked on agronomic practices for field crops and fruits, vegetables and trees. Solved site specific soil, nutrient, pest and disease problems in the field. Junior Research Fellow Dec January 2000 to December 2002 Company Name Senior Research Fellow Kerala State Land Use Board, Govt. of Kerala 2003 April -2003 Oct. Identified farming systems suitable for different agro-ecological zones of Kerala state, India. Development of Site Specific Nutrient Management strategies for farm models of Kerala. Investigated rice response to nitrogen fertilization in farmer's fields. Used simulation models to transfer nitrogen fertilizer recommendations for rice tracts across soil and climatic barriers. Research Assistant Nov January 2000 to May 2000 Company Name Developed sustainable technologies to retain soil, moisture and vegetation in eroded regions using Coir Geo textiles. Identified different types of coir geo textiles for conserving soil and water under varying slopes. Education PhD : Soil Science and Crop physiology , 2010 University of Kentucky － City Soil Science and Crop physiology MS : Soil Science and Agricultural Chemistry , 2002 Tamil Nadu Agricultural University India Soil Science and Agricultural Chemistry 2000 Kerala Agricultural University India PhD dissertation: Soil water and crop growth processes in a farmer's field
*MS theses: Modeling rice response for agro-technology transfer Publications Nambuthiri, S., A. Fulcher, R. Geneve. 2014. Micro-irrigation Systems for Pot-in-Pot Ornamental Nursery Production. In: M. Goyal (Ed), Micro-irrigation management in trees and vines. CRC Press. Coolong, T., S. Nambuthiri, R. Warner. 2014. Tensiometer Based Automated Irrigation For Tomato under Plasticulture. In: M. Goyal (Ed.), Micro-irrigation management in trees and vines. CRC Press. Ethan, H., S. Nambuthiri, A. Fulcher, R. Geneve. 2014. Comparing Substrate Moisture-Based Daily Water Use and On Demand Irrigation Regimes for Oakleaf Hydrangea Grown in Two Container Sizes. Scientia Horticulturae 179: 132-139 Nambuthiri, S., D. Ingram. 2014. Sustainable Ground Cover Production for More Sustainable Kentucky Landscapes. HortTech (24) 1. Nambuthiri, S., A. Fulcher, A. Koeser, R. Geneve, G. Niu. 2015. Moving toward sustainability with alternative containers for greenhouse and nursery crop production: A review and research update. HortTechnology 25:8-16. Nambuthiri, S., G. Niu, G. Bi, T. Fernandez, R. Geneve. 2015. Substrate Temperature in plastic and alternative nursery containers. HortTechnology. 25(1):50-56 Geneve, R., S. Nambuthiri, A. Fulcher and E. Hagen. 2014. Irrigation Application Efficiency Calculation of Sprinkler Irrigated Container Plants Grown under Sensor based Irrigation Scheduling. Acta Horticulturae Skills automation, consultant, Dec, fertilizer, grant proposals, irrigation, Managing, meetings, Modeling, Oct, PhD, processes, Research, scheduling, scientific, simulation, translation, articles | AGRICULTURE |
928 | DATABASE PROGRAMMER/ANALYST (.NET DEVELOPER) Summary Software Engineer with 2 years in Web Developer specializing in front end development. Proficient in Software Development Life Cycle (SDLC) and SRUM AGILE methodologies of development process to produce software solutions by team. Involved in designing, planning, developing and implementing Microsoft .Net based solutions that meet quality and code standards using C#, ASP.Net, ASP.Net MVC JavaScript, jQuery, CSS, Bootstrap CSS, HTML, XML and AJAX. Strong experience in data retrieval and manipulation using ADO.Net data objects such as Dataset, Data Reader, Data list, Data Adaptor, Entity Frame work. Good experience in writing Class Library using C# , LINQ to SQL queries in Database Access layer to interface with SQL Database. Worked extensively with .Net Server Controls, Web User Controls, Data Grid, Web Control, Form Validation Controls and created Custom controls. Worked on creating and modifying Table Definitions, stored procedures in SQL Database. Modified and written web services using C# to interact with the other applications so data can be served. Used Red Gate SQL Compare to deploy database from one server to another server (Dev -> Test/QA).Worked on .NET security features such as Form-Based Authentication and Role-Based Authorization. Used various ASP.Net client side and server validation Controls, used JavaScript for client side validations. Involved in bug fixes and production support. Worked closely with Scrum Master for backlog catalogs, feature catalogs and prioritized the tasks Participated in daily scrums and weekly meetings with the project sponsors to meet expectations and deadlines Interact with QA to ensure the defects are properly cleared to attain the quality standards Providing demos to the QA team at the end of the sprint to push for its final stage. Worked with cross-functional teams to meet project. Highlights C#, Java, VB.Net, C, C++ ,.Net Technologies: .Net Framework 4.0/4.5, ASP.Net, ASP.NET MVC, VB.Net, ADO.Net, Entity Framework, AJAX, Web Service, LINQ, Entity Framework, LINQ queries. ASP.Net, HTML, CSS, JavaScript, JQuery, Bootstrap CSS. IDE: Visual Studio, Eclipse, NetBeans, Dreamweaver Database: SQL, MySql Operating System: Windows Version Controls : Tortoise SVN, GitHub Others: Microsoft Word, Excel, Access, Power point Experience Database Programmer/Analyst (.NET Developer) Jun 2014 to Feb 2016 Company Name － City , State Description: Worked as Graduate Research Assistant performing the duties of Database Programmer/Analyst at Application Development Network (ADN), DoIT which supports University of Missouri System faculty and students through agile and rapid creation of new applications. Projects: Atlas: Description: This project is all about requesting, scheduling the tutoring sessions. There are three roles tied to application they are Tutee, Tutor, and Scheduler. A tutee requests for tutoring for the classes that he/she enrolled and gives availability apart from the class timing through Availability Grid and Tutor submits availability. A scheduler will go through those availabilities and schedule time and location for tutoring. Also, there are some set of rules for dropping the tutoring sessions which are incorporated in this project. The other piece of this project is automated emails through Scheduled task which runs every day. Responsibilities: Created a Availability Calendar Grid. In grid each cell represents time (1 hour span) and day of the week. Clicking on the cell toggles the availability. Automatically populated the course schedule which comes from different database(Worked with data warehouse team in order to get that data) Developed C# Console Application for Scheduled email task. Got rid of data tables and table adapters in the main project as they are tightly coupled. Created Class libraries out of the main project to access the database which can be used by both Console Application for Schedule task and web application. Integrated Open Source HTML text editor CKEditor into the website. Used jQuery for filtering, sorting and search the listview, JavaScript for clientside validations. Used role based authorization for various pages. Occupational Therapy: Description: The goal of the project to refractor the old application with new templates and replace the assemblies. Adding functionalities to upload pdf files. Responsilities: Created separate Login page for Administrator and Students. Used Active Directory (AD Group) to restrict other department Students. Developed a web interface for Administrators to upload the pdf files into database which can be viewed by students. Updated the entire application by using new Visual Studio 2013 template which make use of Bootstrap CSS by changing the master pages. Modified the structure of database to login. Used Redgate SQL Compare to copy the data from database from dev server to test sever. Replaced the old ADN Utilities assemblies with new DoIT Utilities assemblies. AppInventory: Description: The goal of the project to allow the admins, managers, scrum masters of the organization to keep track various applications which includes their developed, ongoing and future projects. For every application there are application parameters which includes App Structure, Remedy group, User Departments etc. and each application has different version. For each version the parameters are Prod, QA, test URL, DCL, Database, platforms, framework used to develop application, UAT dates etc. Scrum Masters can estimate the length and cost to build the application (Project Estimator) based on number of developers, Sprint length, weeks of UAT etc which they can share with clients. After starting the project they can keep track of current progress by budget, sprint burndown charts. Responsibilities: Entity Framework was used using Database first approach. LINQ was used in the DAL (Data Access Layer) to interact with the Database Consumed ADO.Net Entity Frame Work for Entity Data Model, Entities, Relationship Mapping, and Querying Data. Console Application to import the data from CSV files to populate them into the system. Automatic logout when user is idle for a specified time by using session parameters and JavaScript. Used client side validations, onbeforeunload and onunload events in Javascript. Worked on agile environment. Participated in daily scrum meetings to discuss the status of development, planning and estimating the points and UAT. GoAdmin: Description: GoMizzou is the University of Missouri flagship mobile application, designed to provide services to all possible users of the university. The goal of this project is to allow GoMizzou Staff to edit the master tables involved with the GoMizzou webservices. These master tables are the starting point for all window services (which feed the web services). Responsibilities: Developed Application using AJAX controls like modal popup, ASP.Net server controls like listview, formview, worked on Clientside and Server side Validations and created Master Pages. Filtering of the data of listview based on the role. Used n-Tier Architecture, Created the Business Logic Layer by using Class Libraries to interact with database. Modified the existing webservices and windows services. Created ASP.Net User Controls to reduce the complexity of user interface design Created dynamic queries, stored procedures, Views and triggers in SQL server for the database manipulation. Mizzou Checkout: The goal of the project is to develop a web application for Checkout process similar to shopping cart for various departments who met the certain rules. Responsibilities: Used Smtp server to send emails with attachment to the email Developed C# Class Library to import the data from the CSV file to system Used LIM Service for late fee assessment Access to page based on the role (Role based authentication) Education Master of Science , Computer Engineering Present University of Missouri － State GPA: GPA: 3.7 Computer Engineering GPA: 3.7 Bachelor of Technology , Electrical and Electronics Engineering May 2013 Jawaharlal Nehru Technological University India GPA: GPA: 3.65 Electrical and Electronics Engineering GPA: 3.65 Skills | INFORMATION-TECHNOLOGY |
929 | CONSULTANT Education and Training Master of Health Administration 2015 University of Missouri － City , State Master of Science , Health Informatics and Bioinformatics 2015 University of Missouri － City , State Health Informatics and Bioinformatics Bachelor of Science , Business Administration - Marketing 2011 University of Missouri － City , State Business Administration - Marketing Skills Healthcare Analytics (4 years), Physician Engagement (2 years), Project Management (4 years), Consulting 2 years), Sales (5 years), Marketing Strategy (4 years), Tableau (2 years), Excel (5 years), Excel (5 years), Public Speaking (5 years), Machine Learning (2 years), Financial Analysis (5 years), Databases (1 year), SQL (1 year), Business Development (3 years), Business Intelligence (2 years), User Experience Design (2 years) Experience Consultant Jun 2015 to Current Company Name － City , State Inception, design, sales, and implementation of consulting services in over 15 hospitals across the US. Produce and execute work plans to achieve clinical, operational, and financial improvement initiatives. Develop rapport with hospital executives, hospital staff, and physicians to foster hi-performance teams. Analyze financial, patient experience, throughput, and quality data to develop clear strategic actions plans. Presents clearly and concisely to physicians and executives to persuade and drive change. Train new analyst and consultants in analytic tools such as MySQL, Excel, Tableau, and Weka. Assist in the development, design, and sales of propitiatory mobile applications used for physician compliance
and contracting. The application is currently available on both iOS and Android. Author white papers and web content which are used for client marketing and client education. Health Plan Financial Analyst May 2014 to May 2015 Company Name － City , State Created automated pricing tools based on contractual language and multiple drug lists. Developed predictive models which accurately assessed member risk of year over year PMPM shift. Queried and built client facing reports using Teradata, Excel, and PowerPoint. Produced management dashboards with key performance indicators for senior leaders. Investigated and analyzed Rx trend reports for clients, account teams, and other functional areas. Compiled and analyzed multisource data to prepare contract adjustment reports. Collaborated with competitive intelligence department to develop incumbent responsive pricing strategies. Built customized reports in collaboration with clients to investigate patient Rx utilization. Business Analyst Aug 2013 to May 2014 Company Name － City , State Developed interactive Business Intelligence dashboards for clients to measure return on investment. Established new sales strategies and value propositions for the sales team. Created market impact maps in ArcGIS to assist the strategic expansion of MHC services. Project owner for Office 365 and SharePoint implementation. Results included eliminating costs for local file
servers, optimizing file access & auditing capabilities, and promoting collaboration. Led HIPAA audits that resulted in the implementation of numerous physical and technological safeguards
improving compliance and minimizing the risk of financial exposure. Designed and distributed patient consent documentation in collaboration with Health Literacy Missouri. Monitored and audit enterprise master patient index database using InterSystems' HealthShare platform. Marketing Manager Jun 2011 to Aug 2013 Company Name － City , State Created and developed online marketing strategy with integrated website to improve lead generation and
minimize response time. Measurable impact included an increase of new unit sales by 35% and being awarded
first place in district growth in 2012. Leveraged marketing analytics on existing customer database to better align departmental sales promotion
with customer demographics and seasonality demand. Directly sold major units to customers and consistently awarded for performance in both volume and margin
levels. Project manager for implementation of customer reward systems software which included a proof of concept,
funding request, installation, training, and post installation ma nagement. Troubleshoot hardware and software issues in multiple departments. Accomplishments Project Management Professional (PMP) - Eligible
GROUPS
Health Information and Management Systems Society (HIMSS)
2013 to Present
HIMSS is a global, cause-based, not-for-profit organization focused on better health through information
technology. HIMSS leads efforts to optimize health engagements and care outcomes using information
technology. American College of Healthcare Executives (ACHE)
2014 to Present
American College of Healthcare Executives is an international professional society of more than 40,000
healthcare executives who lead hospitals, healthcare systems and other healthcare organizations. Willing to relocate: Anywhere Skills analyst, auditing, Business Development, Business Intelligence, competitive intelligence, hardware, concept, Consulting, prepare contract, client, clients, Databases, database, documentation, file
servers, financial, Financial Analysis, functional, ma, Machine Learning, Marketing Strategy, marketing, market, access, Excel, Office, PowerPoint, SharePoint, MySQL, enterprise, online marketing, pricing, pricing strategies, Project Management, promotion, Public Speaking, quality, rapport, Sales, SQL, strategy, strategic, Tableau, white papers, Teradata, trend, Troubleshoot, website, web content, Author Additional Information Willing to relocate: Anywhere
Authorized to work in the US for any employer LINKS
https://www.linkedin.com/in/dylanstrecker
AWARDS
Honorary Member of the Upsilon Phi Delta Honor Society for Health Administration
October 2014
The mission of the Upsilon Phi Delta Honor Society is to recognize, reward, and encourage academic
excellence in the study of healthcare management and policy. | CONSULTANT |
930 | BUSINESS DEVELOPMENT MANAGER Highlights ADDITIONAL SKILLS Fluent in 4 European Languages: English, French, Italian and Greek. Proficient in Microsoft and Mac platforms. Good knowledge of Google docs, Quicken and Tradeware's ordering, shipping and transportation management system. Involved in various functions and fundraisers in the school's PTA. Chaired the Ross School's most successful Auction in 2011 raising $250,000. Appointed 1st VP of fundraising in 2012. Also chaired the school's wine auction in 2010 and the annual fundraising party in 2012. Highly organized, enthusiastic and financially astute. Personable and energetic. Experience Business Development Manager April 2007 to Current Company Name － City , State Founded a language service to assist individuals and corporations with foreign language requirements. Offer Italian and French classes to professionals and children in a class room environment and privately. Develop proprietary teaching and training materials tailor made for each student group. Translation services (written and simultaneous) in and out of Italian, French and English. Check translation's technical terms and terminology to ensure that they are accurate and remaining consistent throughout translation revisions. Translation and interpreting experience in a variety of industries, including communications, bio-medical and aviation. Reporting to the Managing Partner, accountable for acquisition of new business and retention of existing clients in North America and EMEA. Created and planned business strategies and budgets to meet the company's sales objectives and increase business opportunities. Generated opportunities for meetings with key decision makers to drive the sales process forward. Initiated and implemented sales strategies to increase profitability with key accounts. Provided leadership and networking knowledge to the customers and maintenance of an appropriate presence in the industry. Identified, developed and evaluated marketing strategies, based on knowledge of the company's objectives, market characteristics, cost and markup factors. Used sales forecasting or strategic planning to ensure the sale and profitability of products and services. Analyzed business developments and monitored market trends. Coordinated and participated in promotional activities and trade shows, working with developers, advertisers and production managers, to market products and services. Sales and Marketing Manager October 2006 to March 2008 Company Name － City Responsible for the overall sales and marketing policies to reflect the company's strategies and objectives. Developed and implemented a sales and marketing program and corporate identity for this UK start-up company. Planed and created all the company's marketing and communication materials. Initiated and executed a sales plan with the objective of growing the company in the North American market. Researched strategies and plans which identified marketing opportunities, both domestically and internationally for direct marketing and new project development. Successfully implemented the company's sales and marketing plan, which directly resulted in a new sister office being opened in the US. VP Sales and Marketing March 1994 to July 2001 Company Name － City Reporting directly to the CEO co-ordinated and directed the company's sales and marketing functions for EMEA. Generated revenue from sales during this term, in excess of $10m. Developed and co-ordinated sales selling cycles and methodologies. Directed and oversaw the company's marketing function to identify and develop new customers for its products and services. Created and managed sales and marketing budgets to include press, public relations, advertising and community outreach. Supervised the planning and generation of the company's marketing and communication materials and the preparation, issuance and delivery of sales materials, exhibits and promotional programs. Directly managed critical and new client accounts and co-ordinated the management of other accounts. Managed the relationship with partners (domestic and international), vendors, distributors and VARs. Responsible for the repositioning of the company and the creation and execution of an aggressive marketing strategy, including a new corporate identity and branding to attract external investment. Executive Assistant January 1991 to December 1994 Company Name － City Reporting directly to the Chairman, responsible for all administrative support relating to scheduling, expenses, meetings, travel, client relationship management. Assisted in special projects of cost control for selling and non-selling functions to achieve optimal expenditure levels for budgeting purposes. Reviewed ordering procedures and formulation of stricter guidelines on quotes and tenders. Analyzed all Concession Agreements which lead to a 2% increase of the overall Concession revenue. Reviewed and analyzed the store's direct and indirect operating costs and attribution of these to various departments which resulted in the relocation of some departments. Co-ordinated and supervised the implementation and recommendations from various audit reports by both external and in house auditors. Managed a team of "floating staff" to be assigned to trouble shoot areas of concern. Education MSc : Trade and Finance CITY UNIVERSITY BUSINESS SCHOOL － City , UK CITY UNIVERSITY BUSINESS SCHOOL LONDON, UNITED KINGDOM MSc Shipping, Trade and Finance, Dec 1990 BA : French and Italian THE UNIVERSITY OF HULL － City , UK THE UNIVERSITY OF HULL HULL, UNITED KINGDOM BA (Honors) French and Italian, July 1989 Accomplishments BA (Honors) French and Italian, July 1989 Certifications PTA Skills Marketing, Sales, Budgets, Promotional, And Marketing, Sales And, Aviation, Class, Comprehensive Large Array Data Stewardship System, Excellent Multitasker, Simultaneous, Teaching, Training, Accounts And, Advertising, Branding, Community Outreach, From Sales, Its, Managed Sales, Of Sales, Public Relations, Increase, Administrative Support, Audit, Budgeting, Cost Control, Executive Assistant, For Selling, Ordering, Relationship Management, Scheduling, Selling And, Accountable For, Business Development, Clients, Forecasting, Implemented Sales, Key Accounts, Maintenance, Market Trends, Networking, Sale And, Sales Forecasting, Sales Objectives, Sales Strategies, Strategic Planning, The Sale, The Sales, Direct Marketing, Marketing Plan, Overall Sales, Project Development, Sales Plan, Energetic, Fundraising, Highly Organized, Mac, Quicken, San, Self Motivated, Storage Area Network, Very Organized, Finance, Shipping | BUSINESS-DEVELOPMENT |
931 | STAFF ACCOUNTANT Summary EXPERIENCED ACCOUNTANT with more than 15 years of accounting and financial analysis experience. Expertise in budgeting and economic analysis, financial reporting, and resource analysis/optimization. Solid record of performance managing analytical studies, key initiatives, and high-profile performance improvement projects. Technical expert and analyst on complex program issues. Solid critical thinking, problem-solving, research and liaison skills. Recognized for outstanding communication skills, flexibility, keen political savvy, sense of humor, and leadership abilities.
AREAS OF EXPERTISE: Accounting; financial analysis; program evaluation and management; strategic and operations planning and streamlining; operations management; workforce analysis and manpower planning; operational, financial, and compliance auditing; profit/revenue analysis; internal control reviews; process improvement and simplification; team and project leadership; quantitative/qualitative analysis; risk and feasibility assessment and management; database management; statistical analysis; technical, regulatory and best practices research; Skills Lawson, Invision, QuickBooks, MS Word, Excel, PowerPoint, Lotus Notes, and Meditech Experience 01/2001 to 02/2011 STAFF ACCOUNTANT Company Name － City 40 hours/week,
ANALYZED FINANCIAL REPORTS AND PROGRAMS TO RESOLVE PROBLEMS. Formatted and prepare internal financial reports for various entities. Monitored and researched significant revenue and budget variances, including actual costs versus budgeted costs, recommending alternative courses of action. Resolved complex issues involving multiple aspects of financial management. Reviewed policies and principles to plan and develop financial controls and made changes and additions to cost allocation codes. ANALYZED AND RECONCILED A VARIETY OF ACCOUNTS AND TRANSACTIONS: Monitored, reconciled, researched, analyzed and quickly responded to inquiries on balance sheet accounts. Updated monthly schedules for fixed assets and presented findings to senior management. Reconciled payroll tax withholdings and processing. Prepared monthly journal entries to record fixed asset activity and maintained construction in progress accounts. Assisted in researching and resolving variances on reports. Provided financial statements and prepared reports of statements. ADVISED SENIOR MANAGEMENT on financial-related issues based on technical expertise. Identified challenges and determine appropriate corrective action. RECOMMENDED PROCESS IMPROVEMENTS by continually researching, analyzing and monitoring internal controls, financial systems, and accounting practices. Recommended new processes to improve the efficiency and accuracy of fund execution, monitoring, control, and account maintenance. ATTENTION TO DETAIL: PREPARED, RECONCILED AND SUBMITTED TRANSACTIONS: Tracked, updated, reconciled, and managed Lawson fixed asset accounting system. Reconciled physical inventories to Lawson fixed asset system. Performed monthly reconciliation of fixed assets to the general ledger. Various monthly account reconciliations. Completed regular audits of financial controls. Ensured information recorded and submitted was current and accurate. Prepared audit schedule for independent external auditors including support documentation. PREPARED CLEAR, CONCISE PRESENTATIONS AND REPORTS based on financial analyses and audits. Effectively expressed complex, highly technical information into understandable concepts and ideas for management. Generated monthly reports departmental financial reports. Developed talking points, summaries, briefings, reports, data analyses, budget projections, and correspondence. Drafted and edited documents and reviewed content for accuracy. DEVELOPED AND MAINTAINED COLLABORATIVE RELATIONSHIPS with internal and external customers and negotiated solutions to meet organizational goals and objectives. Partnered with team members to establish streamlined financial and business strategies. Served as point of contact for central business office in White Marsh, Maryland to resolving issues and providing guidance relative to financial problems. Worked with departments to ensure their expenses are accurately recorded through accruals and purchase order analysis. KEY ACCOMPLISHMENTS:
+ Implemented a computerized capital budget review system in Lotus Notes email system. Worked closely with Washington Hospital Center's management and financial accounting systems department. As a result, the computerized version was more efficient and effective for Washington Hospital Center's capital budget review and eliminated lost and misplaced paperwork. Worked on a continuous Xerox copier project on a monthly basis for two years which successfully identified over 200 cost centers at Washington Hospital Center. The project identified zero usage copiers. Prepared an Excel spreadsheet and tracking system for cost centers with meter usage, previous monthly billing, the name of cost center name, number, and contact personnel, Xerox copier model and serial numbers which were all provided to WHC's and Xerox management. This project and resulting information prevented Xerox Corporation from double billing Washington Hospital Center for non-operational machines and prepared journal entries to reflect changes. Worked closely with various departments such as design and construction, Biomed, and finance to close out work in progress accounts. Researched, reconciled and analyzed 250 construction in progress project accounts utilizing Lawson fixed asset management system and Excel spreadsheets. Reviewed support documentation, contracts, and the hospital's standard operating procedures. Tracked obligations and expenditures on a monthly basis from generated Lawson reports. Presented findings to Washington Hospital Center's management which decided which construction in progress accounts to close out. 01/2000 to 01/2001 ACCOUNTS PAYABLE REPRESENTATIVE Company Name － City 40 hours/week
MANAGED FINANCIAL FUNCTIONS AND COORDINATED DAILY ACCOUNTING FUNCTIONS of a high profile regional medical facility. Formulated and implemented processes for reviewing recurring payments and processing invoices, vouchers, reimbursements and check requests. Performed necessary administrative support for payment documentation. LED EXTENSIVE BUSINESS STUDIES to identify and resolve payment challenges and conflicts among business partners. Conducted analyses and evaluated the effectiveness of programs and operations to determine options for problem resolution within the company while considering the impact on cost controls. Partnered with procurement department to resolve all pricing and quantity issues. CUSTOMER SERVICE Provided assistance and advice to internal and external customers professionally and courteously, adhering to established timelines for a response. Identified appropriate referrals and alternatives when required. Valued by management and colleagues for exceptional customer service practices. EFFECTIVE ORAL AND WRITTEN COMMUNICATION: Communicated efficiently with diverse stakeholders and customers at all levels. Independently prepared, designed and edited reports, letters, memos, spreadsheets, forms, correspondence, summary statements, briefs, flowcharts and other documents. Ensured all communications adhered to organizational standards for construction, format, and completeness, including rules of spelling, punctuation, language use, and understandable language guidelines. Education and Training 06/2012 MASTER OF BUSINESS ADMINISTRATION : Accounting Strayer University － State Accounting 1986 BACHELOR OF SCIENCE Southern University at New Orleans － City , State Skills account reconciliations, ACCOUNTING, accounting system, accruals, administrative support, asset management, ATTENTION TO DETAIL, balance sheet, billing, budget, business strategies, ORAL, CONCISE, content, contracts, customer service, design and construction, documentation, email, SENIOR MANAGEMENT, finance, FINANCIAL, financial accounting, financial analyses, financial controls, financial management, financial reports, financial statements, fixed assets, forms, general ledger, Lawson, letters, Lotus Notes, Meditech, Excel spreadsheets, Excel, office, PowerPoint, MS Word, organizational, payroll, personnel, copiers, policies, PRESENTATIONS, pricing, problem resolution, processes, procurement, progress, QuickBooks, researching, spreadsheets, spreadsheet, tax, WRITTEN COMMUNICATION, Xerox copier | ACCOUNTANT |
932 | DIRECTOR OF ENGINEERING Summary Manager/Director - Engineering/Research & Development/Product Development/Design - Versatile and highly competent mechanical engineering professional offering over 10 years experience of product design & development in the manufacturing industry with demonstrated success in on-site technical support, installation & maintenance and systems troubleshooting & testing. Expertise in project management techniques, implementing engineering changes and performing testing & design changes. Track record of handling welding, fabrication, material handling and material processing procedures along with managing project budgets. Possesses technical & engineering skills with the ability to analyze issues, devise continuous process improvements, incorporate initiatives to increase efficiency, streamline operations & decrease overall expenses with minimal resources. Successfully built the production department from a staff of zero to 20 in approximately 5 weeks and completed a project 20 days early and 15% under budget at Amer Industrial Technologies Efficiently managed engineering of $30MM+ nuclear safety related project including 10 large stainless steel process tanks at Amer Industrial Technologies Brought three new products to market through design changes & manufacturing efficiencies and helped reduce manufacturing cost for two of the products by over 30% at Roberts Filter Group Areas of Expertise: Project Engineering & Production Product Design & Product Development Testing Knowledgeable in Welding & Fabrication, Material Handling & Processing Procedures, Project Management & Direction, Internal & External Quality Audits, Instrumentation & Control, and Project Budgets Multitasking in fast-paced environments Highly Organized and Strong Analytical Abilities Articulate Oral and Written Communication Quick Problem Resolution & Decision Making Client Relationship Management Continuous Process Improvement and Innovation Team Building, Training and Development Experience Director of Engineering January 2013 to Current Company Name － City , State Roberts Filter Group is a designer/manufacturer of equipment for municipal water filtration and has approximately 100 employees. The company has been in business for 125 years. Responsible for running the engineering department including project engineering, instrumentation & control and product development; overseeing work assignments, attending management meetings, project meetings, product development testing, preparing & reviewing drawings, meeting with clients at job sites and calling customers or vendors. Major Contributions Brought three new products to market through design changes and manufacturing efficiencies, also helped reduce manufacturing cost for two of the products by over 30%; oversaw installation of two of them and performed field engineering service and troubleshooting Directed a cross-functional engineering department with a staff ranging from 10-20 employees Efficiently oversaw successful delivery of projects totaling over $35MM Strategically planned short and long-term projects for engineering department Managed project budgets to ensure profitable delivery. Project Engineer/Engineering Manager/Production Director January 2009 to January 2013 Company Name － City , State Amer Industrial Technologies was a custom manufacturer of code tanks and equipment for nuclear and non-nuclear power plants, NASA etc. and had about 30 employees. Responsible for development of welding (including GTAW, GMAW, FCAW, SAW, and SMAW processes), fabrication, material handling and material processing procedures as well as development of design, document control and general engineering procedures. Managed project budgets to ensure profitable delivery. Ensured utilization and adherence of proper procedures and planned the fabrication processes and resources to be used on a daily basis. Qualified and Certified Lead Auditor. Major Contributions Built the production depart from from a staff of zero to 20 in about 5 weeks Completed a nuclear safety-related project 20 days early and 15% under budget Provided quotations on quick turn-around projects and maintained production schedules and budgets Effectively oversaw successful early delivery of nuclear and non-nuclear projects totaling over $15MM Directed workflow, supervised & trained engineering & production department personnel with a staff ranging from 10-20 employees; also developed estimates for jobs the company was bidding Created long-term fabrication schedules including resource loading (both personnel and equipment) to meet customer expectations Strategically planned short and long-term projects for production department and engineering department Proactively led development of a Commercial Grade Dedication program in accordance with 10CFR50 Appendix B, ASME NQA-1:2008 (2009 Add.), ASME Section III NCA-3800/4000 Conducted internal quality audits and external vendor quality audits for evaluating vendors for placement on Qualified Suppliers List. Project Manager on a large fabrication project including 10 large diameter stainless steel process vessels (project value exceeded $30MM). Supervised designers and other engineers as well as managed a staff of 6-10 employees. Responsible for maintaining the project schedule, purchasing materials, services and equipment, creating workflow documents including job travelers and weld maps and preparing code calculations. Major Contributions Developed new standardized drawing and design calculation procedures streamlining the preparation and approval process: Reduced the time required by approximately 30%;reduced the fabrication inefficiencies by streamlining schedules & workflow documentation saving approximately 10% of the overall project budget Directed workflow, supervised and trained engineering and drafting department personnel Managed engineering of $30MM+ nuclear safety related project including 10 large stainless steel process tanks Provided technical oversight for fabrication activities Efficiently reorganized Nuclear and Commercial Quality Programs to exceed current requirements. Co-Founder January 2008 to January 2009 Company Name － City , State Balance of Plant Engineer January 2007 to April 2008 Company Name － City , State Corporate Thermal Performance Engineer June 2005 to January 2007 Company Name － City , State Fellow July 2006 to September 2006 Company Name － City , State Chosen as 1 of 2 Exelon Nuclear employees and 1 of 5 Americans to attend the World Nuclear University Intern June 2002 to August 2002 Company Name － City , State Education MS : Mechanical Engineering , 2005 Tulane University － City , State Mechanical Engineering BS : Mechanical Engineering , 2003 Tulane University － City , State Mechanical Engineering L'Institut Francais De Méchanique Avancée (IFMA) － City , France Semester Abroad Program - Design of Heavy Truck Tires at Michelin Tires Affiliations Engineering Intern Certification (Louisiana) Pursuing Professional Engineering License Skills Academic, ANSYS, Autocad, budgets, budget, C Programming, CAD, clients, delivery, product development, documentation, drafting, functional, drawing, Macintosh, market, materials, Math, MATLAB, meetings, Excel, MS Office, PowerPoint, 2000, Windows 95, 98, Word, Operating System, personnel, 35MM, Pro-Engineer, processes, purchasing, Quality, quick, safety, SolidWorks, troubleshooting, Unigraphics, Vista, welding, workflow Additional Information Academic Memberships Student Member of the Tulane University Dean's Advisory Board Outstanding Teaching Assistant, Department of Mechanical Engineering; 2003-2004 Tau Beta Pi National Engineering Honor Society Pi Tau Sigma National Mechanical Engineering Honor Society American Society of Mechanical Engineers-Treasurer of Tulane Chapter; 2000-2003 Golden Key Honor Society awards 2002 ASHRAE Outstanding Junior Award for excellence in the field of Thermal Studies and Fluids 2014 IRONMAN Lake Placid Finisher | ENGINEERING |
933 | UTILITY ENGINEER Profile Detail oriented and motivated Chemical Engineer with strong research, analytical and problem solving skills seeks a position in the industry. Team player with proven strengths in customer relationship management, leadership, and communications skills. Demonstrated ability to multitask, and work under pressure to meet critical deadlines. Fluent Hindi-Urdu, English Areas of Expertise Site Manager, Gamry VistaShield, and Microsoft Office
Design Software: Matlab, Aspen Plus
Imaging skills: SEM, Microscopic Imaging
Key Qualities: Excellent management and interpersonal skills, Reliable, Responsible, Resourceful, Quick learner, Organized, Hard-worker who takes pride in a job well done. Self-motivated, Very friendly, enjoy helping others. Professional Experience January 2015 to December 2016 Company Name City , State Utility Engineer Monitored and evaluated the design, operation, and maintenance of electric utility systems to ensure that New York State's electric customers are provided with safe and reliable electric service. Evaluated Utility's budget and program in rate Cases; Reviewed Utility's Emergency Response Plan, Research and Development, and System Reliability filings. Cooperated with the staffs of city and state agencies on issues of mutual concern. Conducted field inspections of electric and communication facilities to determine compliance with Public Service Commission wire crossing and line extension permits, underground and overhead facility rules, and electric construction and maintenance regulations. Researched technical reports, long-range planning studies and other data to obtain information and made recommendations. Developed data for engineering and operational studies involving Public Service Commission cases. June 2014 to December 2014 Company Name City , State Transportation Construction Inspector Supervised construction operations under the regulation of a Department of Transportation's Engineer-in-Charge Reviewed and interpreted maps, plans, diagrams and contract specifications. Utilized "Site Manager" software to enter inspection details and related information. Assisted in conducting air content tests, slump tests, and in obtaining cylinders for subsequent load tests on concrete Verified thickness of the layer of materials placed and maintained As built as the work was completed. Updated and retrieved information as required. Prepared various reports, notices, and letters as required. Archived correspondence and kept record of daily work tickets and field pictures. April 2013 to May 2014 Company Name Research Assistant Laboratory for Nanoparticle Modification and Assembly Mentor Prof. Ilona Kretzschmar Provided research support to faculty member and assisted PhD students with research related to the Dye Sensitized Solar Cells. Designed and ran experiments in the laboratory. Acquired data using Gamry VistaShield instrument and Electrochemical Impedance Spectroscopy software. Assembled and characterized titanium dioxide inverse opal structures. Fabricated dye-sensitized solar cells using ionic liquid electrolytes and investigated the performance of the cells using ionic electrolytes. Performed Physical Vapor Deposition of Platinum and Titanium on FTO slides. Organized and maintained laboratory to ensure safety. Senior Design-I- Simulation Production of Ammonia from Shale Gas Designed a process flow system (PFD) to synthesize ammonia from shale gas using ASPEN-Plus simulation software. Determined equipment sizes and rating based on the operating specifications. Comprehensive economic analysis of overall process was done to determine feasibility of the process Senior design-II- Simulation Production of Ethylene via Dehydration of Ethanol Designed a simulation process to produced ethylene via ethanol dehydration with commercial gamma-alumina catalyst. Modeled dehydration of ethanol using the Peng-Robinson equation of state. Products of dehydrations were separated by a flash drum, absorption column, and cryogenic and distillation columns. Performed economic analysis to determine feasibility of the process. Performed process hazard analysis to provide environment friendly process. Kinetics and Mass Transfer Effects of a Chemical Reaction in Batch Reactor Analyzed the kinetics and mass transfer effects for the reaction between citric acid and sodium bicarbonate. The overall objective was to design an experiment to determine the amount of sodium bicarbonate tablets needed to reach pH 5 of critic acid and sodium bicarbonate solution in 4 minutes. Education May, 2014 City College of New York B.E : Chemical Engineering Chemistry, Mathematics Chemical Engineering Chemistry, Mathematics 3.3 Affiliations Member of American Institute of Chemical Engineers, (AIChE) Member of Omega Chi Epsilon Honors Society Member of Society of Women Engineers President- Chemistry Club, Fall 2011 Secretary- Physics Club, Spring 2011 Work History Company Name Certifications Inorganic Chemistry Organic Chemistry Materials Science Nanomaterials Unit Operations Fluid Mechanics Thermodynamics Transport Phenomenon Process Control Reaction Engineering Separation Operations Calculus I, II, III Linear Algebra Differential Equations Engineering Economics Skills acid, budget, Calculus I, Chemistry, interpersonal skills, content, Design Software, economic analysis, Economics, Engineer, experiment, experiments, flash, Imaging, inspection, letters, materials, Materials Science, Matlab, Mentor, Microsoft Office, PhD, Platinum, Process Control, Quick learner, Research, safety, Self-motivated, Simulation, Transportation | CONSTRUCTION |
934 | EVENTS & PUBLIC RELATIONS LEADER Summary I am an Marketing Specialist that creates and executes first class corporate and store events, marketing plans, and social
media content to support stores sales objectives as well as company's overall objectives. I am seeking a corporate event
planning or marketing position. Planned multiple events for new Scheels stores including a number of PR events as well as formal events.
Major projects included social media development for our 26 stores and planning multiple expos and conferences. Experience 12/2015 to Current Events & Public Relations Leader Company Name － City , State Collaborate with marketing leaders to understand store's markets and put together the best event and marketing plans
for each region. Create an annual strategy of events that promote and align with stores goals and creates customer and store
interactions. Lead the development and execution of strategic events, trade shows, demos, expos, event sponsorships, community
involvement, and conferences. Develop and execute marketing plans for events and other store promotions. Create event content for social media, blogs, in-store signage, radio and other traditional media. Act as my own Project Manager when creating marketing plans for events by facilitating communication between
vendors, agencies and internal teams to ensure marketing plans are following timelines, brand standards, objections,
and budgets. Coordinate registration and payment procedures, promotional advertising and mailings and corporate sponsorship
activities. Foster excellent communication between internal teams as well as with Scheels stores. Buy media (TV, radio, print, digital). Develop, track and maintain budgets. Ensure cost-saving methods and spending within allotted budgets. Conduct pre & post event evaluations to improve ROI of future events as well as improve quality and effectiveness
of marketing and communications initiatives. 12/2014 to 11/2015 Events Coordinator Company Name － City , State Order, proof and create all marketing material for events and promotions. Provide excellent service to Scheels stores and external vendors. Write copy for marketing communications material. Examples include in-store signage, blog, press releases, Facebook events, radio and email blast. Schedule speakers, vendors, and participants. Coordinate event logistics & details, including registration and attendee tracking, presentation and materials support
and pre- and post-event evaluations. Hire staff to work the event, including security personnel and entertainment. Organize all event logistics and act as an onsite manager for events. Calculate budgets and ensure they are adhered to. Provide project status to store directors and leadership team. 09/2013 to 10/2014 Project Assistant Company Name － City , State Plan Grand Openings for finished healthcare, education and sports & recreations building projects. Coordinated trainings, luncheons/dinners, business meetings, and travel arrangements. Created and updated marketing content including proposals, brochures, invites and social media. Prioritized, generated and tracked contracts, as requested by Project Managers, with sharp deadlines to ensure
projects stay on timelines. Invoiced large financial payments and assisted in tracking budgets with great attention to detail on multimillion
dollar projects mostly in the healthcare industry. Organized required catering service, venture and equipment setup for events including golf tournaments,
appreciation dinners and company retreat. Provided the highest level of customer service to customers and clients. Addressed customer questions, concerns and needs in a professional manner. 12/2012 to 11/2013 Marketing & Events Intern Company Name － City , State Collaborated with team to strategically plan most profitable fundraising events while creating awareness for our
non-profits mission. Proposed, purchased and assembled local advertising for events including radio, print and social. Delegated responsibly to interns before and during the events to run seamless events. Coordinated event logistics, including registration and attendee tracking, presentation and materials support and pre
and post-event evaluations. Created and update social media channels including Facebook, Twitter, Instagram and Pinterest. 07/2012 to 09/2012 Marketing Intern Company Name － City , State Assisted in planning and promotion of a variety of local events including Mankato Marathon, Senior Games,
Ribfest, Mankato Air Show, Vikings Training Camp booths. Coordinated the technical needs of events including administering contracts, purchasing materials, obtaining
permits, arranging security and parking, and soliciting vendors and sponsors. Education and Training 2013 B.A: MASS COMMUNICATIONS BUSINESS MARKETING Minnesota State University Skills advertising, attention to detail, brochures, budgets, excellent communication, conferences, content, contracts, clients, customer service, email, financial, fundraising, leadership, logistics, marketing plans, marketing, marketing and communications, marketing communications, marketing material, materials, meetings, personnel, press releases, understand store, promotion, proposals, purchasing, quality, radio, strategy, strategic, TV, trade shows, travel arrangements | PUBLIC-RELATIONS |
935 | DEPUTY PRINCIPAL Executive Profile Results-oriented and resourceful education professional with proven ability to effectively develop and implement educational strategies, policy and practices that improve student learning outcomes and benefit all stakeholders. Strengths in strategic planning, policy development, budget management, process evaluation, program development and grant management. Excellent at building relationships and managing by influence. Comprehensive analytical, strategic thinking and rapid problem-solving skills. Proven leader, approachable teacher and accountable team player. Tech savvy, highly proficient with Microsoft Office Suite and website development tools. Certified Lean Six Sigma Black Belt. Core Competencies Online Staff Training Employee Management Instructional Strategies Conflict Resolution Performance Evaluation Behavioral Management Project management Leadership/communication skills Human resources Employee relations Customer-oriented Professional Experience Company Name City , State Deputy Principal 06/2013 to Current Direct the organization, management, and daily operations of assigned campus 371 students; 35 staff members. Hire, supervise and evaluate all campus professional, administrative, and support staff. Ensure compliance with federal and state laws, State board of Education rules, and board policy. Prepare and submit the school budget and monitor expenditures according to administrative policies. Develop and implement information systems to track progress on campus performance objectives and academic excellence indicators. Establish and maintain a program of discipline that is supportive of the instructional program. Conduct conferences about student and school issues with parents, students, and teachers. Compile, maintain, and file all physical and computerized reports, records, and other documents required including accurate and timely reports of maximum attendance to requisition textbooks. Establish and maintain positive relationships with members of the community and ensure their continued involvement and support. Demonstrate professional, ethical, and responsible behavior. Serve as a role model for all campus staff. Perform other duties as assigned. Company Name City , State Director of School Improvement 06/2013 to 06/2014 Monitored district and campus progress in meeting and exceeding the standards of the accountability systems. Coordinated with special programs and departments to assure that all aspects of the accountability system are met. Coordinated assessment development and administration with departments and campus staff. Coordinated the completion and analysis of district assessments. Aligned federal and state accountability programs with district instructional program. Staff Development Directed, guided, and trained personnel at the district level and in all elementary, middle, and high school campuses in the analysis of assessment data, which includes local, state and national exams. Met regularly with campus leadership teams, district specialists, and directors to provide current information on the accountability systems. Provide campus leadership teams, district specialists and directors information on all assessments. Developed and implemented staff development activities/plans and training programs for targeted personnel, district wide and campus wide in the areas of state and federal accountability requirements. Kept informed of and comply with state, district, and school regulations and policies. Compiled, maintained, and filed all physical and computerized reports, records, and other documents required. Ensured campuses are provided operational flexibility and effectively implemented of all components of the school improvement process. Monitored the progress of improvement plans. Attended campus leadership meetings regularly or coordinate the work of other district personnel *who are responsible for attending campus leadership meetings. Company Name City , State Fraud Analyst 06/2012 to 11/2013 Analyzed suspicious activity on customers' accounts, identifying fraudulent charges and research account history for activity that may be lined to similar activity in other accounts. Monitored and analyzed fraud parameters and fraud prevention reports, reducing future loss by recommending solutions. Prepared charts and diagrams to assist in problem analysis. Reviewed and research daily reports to identify suspicious/fraudulent activity across all delivery channels (i.e. ATM, Debt, Credit Card, and On-line Banking). Identified high-risk transactions and respond timely to mitigate potential losses by placing holds, restricting accounts, and recommend account closures. Periodicly reviewed and testing of Card Service Reports and Fraud Detective software to ensure effectiveness in identifying suspicious/fraudulent activity. Responded and analyzed plastic card compromise alerts to assess the risk exposure, provide a recommendation to management, and timely execution of a block and reissue process. Maintained a working knowledge of the Falcon Fraud Neural Network Protected the confidentiality of all financial data relating to USAA Bank operations and its members. Reconciled and summarized fraud losses and operational metrics, communicating results to other departments and management. Completed database for Suspicious Activity Report (SAR) referrals. Analyzed and evaluates existing or proposed system parameters, formulating strategies and specifications for fraud software applications Company Name City , State Coordinator of College & Career Readiness 08/2009 to 06/2013 Oversaw Career & Technical Education related grant administration and reporting. Project managed Career & Technical Education related district improvement projects. Developed and facilitated curriculum, instruction and assessment support and professional development for all Career & Technical teachers. Assisted Career & Technical Education Teachers with data analysis, planning and student goal setting. Worked collaboratively with the Director for Career & Technical Education to plan, implement, and evaluate department instructional goals. Maintained knowledge of Performance Based Monitoring & Analysis System (PBMAS) guidelines to ensure district compliance. Integrated current research and effective instructional practices in campus support activities. Modeled the use of data to drive instructional decisions, including the use of the District Data Management System. Designed and implement an ongoing evaluation process focused on improving performance of Career & Technical Education programs that provide services to students with disabilities per Texas Education Agency (TEA). Company Name City , State Web Support Specialist 06/2007 to 06/2012 Assisted members on troubleshooting USAA.com website for banking,financial,investment,insurance and other COSA areas of need. Documents, tests, implements and maintains web pages and multimedia design using appropriate web publishing, editing and graphics applications. Implements design standards and styles that ensure a high level of design and coding efficiency consistent with current standards, laws, and trends. Serves as a client contact regarding web site maintenance and enhancements. Investigates web site issues and coordinates resolutions. Monitors and reports web statistics and makes recommendations to managers to improve visibility and usability of web site. Maintains technical expertise in web design tools and acts as technical resource for software in field of expertise. Company Name City , State Enterprise Business Operations Specialist 07/2005 to 06/2007 Assisted members with inquires regarding their checking, savings, credit card, certificate of deposit, and loan accounts. Assisted members with Telephone Bill Pay and Web Bill Pay inquiries including enrollment, making payments, account maintenance and researching payments. Serviced Consumer and Home Equity Loans including payments and extensions. Helped members setup their accounts to download into Microsoft Money and Quicken, and also paying bills through that software. Processed and provided instructions for official check request, transferring funds, credit card cash advances, ordering ATM cards, wire transfers and PIN. Processed payments for internal accounts. Registered members for USAA.com and assisted members with level II issues within the web site. Assisted members with PIN resets for the website and voice response system. Assisted members signing up for Electronic Document Delivery and how to navigate through the system. Answered questions fellow co-workers may have had in E-Commerce as a Hot-line Representative. Company Name City , State Deposit Sales and Services Specialist 10/2001 to 07/2005 Counseled members on bank products and services via telephone, identifying their needs and servicing existing accounts. Logged end of the month wire transfer tapes. Assisted members with preparation for deployment. Verified signature cards for new accounts and changes on existing accounts. Answered questions co-workers may have had in Deposit Sales & Service as a Hot-line Representative. Opened and established new accounts. Researched financial inquiries to meet the customers banking needs. Disputed withdrawals on accounts. Processed wire transfers, cashiers checks, official checks, transferring funds and credit card cash advances. Volunteered to help Consumer Lending and Home Equity Servicing during a system. Company Name City , State Human Resource Manager 01/1998 to 09/2001 Researched and evaluated management practices in the construction industry, training and development programs, leadership principles and employee relations. Managed human resource activities for direct reports in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning. Coordinated and facilitated, OSHA training, for new and current employees and, instructed classes to ensure employees stay in compliance with state and federal regulations. Maintained the work structure by updating job requirements and job descriptions for all positions. Maintained organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes. Prepared employees for assignments by establishing and conducting orientation and training programs. Maintained a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions. Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors. Maintained employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs. Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings. Maintained management guidelines by preparing, updating, and recommending human resource policies and procedures. Maintained historical human resource records by designing a filing and retrieval system; keeping past and current records. Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Completed human resource operational requirements by scheduling and assigning employees; following up on work results. Maintained human resource staff by recruiting, selecting, orienting, and training employees. Maintained human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. Contributed to team effort by accomplishing related results as needed. Education Mid-Management Principal Certification : Leadership 2013 Lamar University , City , State , USA Master Certficate in Six Sigma : Leadership 2008 Villanova University , City , State , USA Certificate of Achievement in Lean Six Sigma Black Belt : Leadership 2008 Villanova University , City , State , USA Certification of Achievement in Lean Six Sigma : Leadership 2007 Villanova , City , State , USA Master of Arts : Organizational Management 2003 University of Phoenix , City , State , USA Teacher Certification : Education 2002 Southwest Texas State University , City , State , USA Bachelor of Science : Health Care & Business Administration 2001 Wayland Baptist University , City , State , USA Computer Skills Dreamweaver, Illustrator, Photoshop, Acrobat Pro, Photoshop Elements, Final Cut Pro, MS office, Mac OSX, Mac IOS | AUTOMOBILE |
936 | SALES DIRECTOR Summary
To continue my career with an
organization that will utilize my management, supervision and administrative
skills to benefit mutual growth and success. Also, to offer my skills to your
company especially in the field of sales and to
grasp power to enhance my professional skill set in accordance with
organizational objectives.
Core Qualifications Budget & report writing skills Excellent sales and negotiation skills The ability to motivate and lead a team Excellent communication and 'people skills' Good planning and organizational skills The ability to work calmly under pressure Developing sales strategies and setting sales targets Compiling and analyzing sales figures Keeping up to date with products and competitors Sound expertise in sales Strong presentation skills Goal-oriented Strong networking skills Good judgement Good decision making Accomplishments -Added 35+ businesses to WaveFly powered by JMF Solutions, Inc. since January 2016. -Developed highly effective sales training strategies as Sales Manager. -Personally helped grow our company in revenue by 115% in a year and we made the INC 5000 list and magazine. -Recognized by our city as one of the fastest growing technology companies in revenue and I attributed to that with bringing over $300,000 in revenue in 36 month contracts since January 2016. -VMware Federal Specialization Certification -Lenovo Partner Certification -VMware Academic Specialization Certification Experience Sales Director 10/2015 to Current Company Name City , State JMF Solutions, Inc. is the full service telecommunications firm behind WaveFly Technologies which provides a seamless approach to all of your technology-based services by analyzing your specific needs and creating a custom, cost-efficient solution. My day to day duties included: Led sales calls with team members to establish sales and customer retention goals. Negotiated and closed 35+ contracts for companies which included all 36 month contracts. Worked with HOA's and MDU's and closed a 22 unit condo association with a 36 month agreement. C reated and directed sales team training and development programs. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Trained in negotiations and time management. Helped grow our company to show a 115% growth margin over the last year. Also during this time I bid our services through USAC for E-Rate. I worked hand in hand with vendors such as Ingram Micro, CISCO, D&H etc. to work on the right price for us to be a competitive bidder. Store Trainer & Key Holder (worked through college) 07/2013 to 12/2015 Company Name City , State Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Trained all new staff in front of house and on all menu items food/drinks. Lead Bartender & Store Trainer (worked through college) 08/2011 to 07/2012 Company Name City , State Trained staff of employees for correct facility procedures, safety codes, bar codes, proper recipes and drinking safety. Increased customer attendance. Responsible for daily set up. Received frequent customer compliments for going above and beyond normal duties. Maintained a professional tone at all times, including during peak rush hours. Receptionist 09/2008 to 04/2005 Company Name City , State Handled incoming and outgoing correspondence, including mail, email and faxes. Screened telephone calls and inquiries and directed them as appropriate. Devised and maintained office systems to efficiently deal with paper flow. Organized personal and professional calendars and supplied reminders of upcoming meetings and events. Created expense reports using Microsoft Excel spreadsheets. Typed documents, updated websites and compiled information for meetings. Conducted extensive online and phone research. Attended business meetings and took meeting minutes. Education Nursing 2010 University of Mobile City , State , USA I attended University of Mobile program for Center for Adult Programs and Professional Studies Nursing. Bachelor of Science : Leadership & Cultural Studies 2015 University of Mobile City , State , USA I have a degree in Leadership & Cultural Studies with a minor in International Business: All 4 years of college I made the Deans List and graduated with a 3.5 GPA. My degree includes studies in philosophy, world politics, religion, and ethics. Emphasizes communication, critical thinking, and interpersonal relations skills. It is designed to build skills necessary for positions in human resources, management, counseling, and other service-oriented positions. The Bachelor of Science in Leadership and Cultural Studies develops proficiency in communication, critical thinking, and interpersonal relations. The emphasis in communication includes composition, the arts, logic, and counseling. Critical thinking involves studies in philosophy, world politics, and religion, as well as ethics, and psychology. Interpersonal preparation adds consideration of world conflict and its resolution, and investigations into traditions of leadership. Skills Sales Software: Ubersmith Desktop Publishing Software: Photoshop, Illustrator, HTML Cold Calling Achieving Results Customer Satisfaction Building Relationships Microsoft Office Microsoft Excel Planning Negotiation | SALES |
937 | CONSULTANT Career Overview A highly motivated techno-functional and business savvy professional desire to obtain a position as IT Manager/ IT Head with strong ISO 27001 2005 Information Security knowledge & Network Administration, which will best utilize my managerial experience while allowing challenges and growth. I am looking for new position that will enhance my skill and give me an ample opportunity for growth. Over 10 years' rich experience and demonstrated expertise in a wide gamut of functions spanning Infrastructure Management, IT Security, Technical Support and System Administration with major Telecom organizations Presently associate with Jaiprakash Associates Limited (Jaypee Group), as Consultant central Data centre Implemented ISO 27001:2005 standards and compliance A keen planner with abilities in managing IT & information security networking operations with focus on profitability and achieving company's mission & strategic direction. Adept in planning, design, installation and configuration of IT networks, maintenance and troubleshooting, network user management on multiple platforms, governed by communication protocols. Comprehensive understanding of networking concepts pertaining to LAN, WAN, security, IT communication, WAN protocols, Networking devices administration and maintenance in multi-platform environments. Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management. Core Competencies IT Infrastructure Development Architect and deploy new IT solutions by conducting project and risk planning sessions with the blended project management team which typically includes both functional specialist and technical team to ensure a high probability of project success. Maintenance of network security appliances, Load balancers, Enterprise Servers and , Operating Systems, Clusters, File Systems, Databases and Applications and Operations Address performance bottlenecks and ensuring maximum system uptime. Manage all the technology related requirements, including technical feasibility study, budget, selection, procurement, up-gradation / migration of hardware, software, database and applications. Designing the Backup Strategy for the sites and ensuring scheduled/unscheduled Backups as per backup plan and restoration. Details of information Security Projects done Deployment & Implementation of clustering module of Barracuda Spam Firewall Deployment & Implementation of SSL VPN for corporate communication Work Experience Consultant Company Name ISO27001:2005 Information Security Implementation Duration: December'2008 - continuing Responsibility: As an Information Security Analyst, jobs was related to finding GAP Analysis, managing policy & procedure, O/s Hardening, Information Asset Classification, Managing SOA, challenging security issues Deployment & Implementation of Symantec Endpoint Management suite Deployment & Implementation of clustering module of Juniper firewall Deployment & Implementation of clustering module of Radware link proof Load Balancer Networking / Systems Administration Architect/Design Network security Layered for Enterprise Projects which involve Firewall Engineering/Intrusion Detection (IDS)/Intrusion Prevention (IPS) Managing Barracuda Spam Firewall Mail Security solution for corporate user Managing Blue coat Web Content Filtering (Proxy) for remote site & office end user Architect/design Managed Security Service Projects. Conducting Internal and external Vulnerability Assessment. Conducting Gap analysis consistently with respect to security operation/risk. Involved in Technology Integration/acquisition between Enterprise. Responsible for Group policy deployment for new site Responsible for Enforcement of application & device Control Leading the team of technical professionals during the development stages. Imparting training to end-users in the post-implementation phase. Active Directory Administration such as health Monitoring of Directory structure, FSMO Role, NtFRS, AD Replication , DHCP & DNS EDP/Facilities Management Interact with 60 core sites for sourcing of client security products and solutions and for closure of calls all related to Information & network security , which are supported by them Maintain an Asset database for the company and update at regular intervals. Track asset movements and ensuring software and hardware assets are within control. Direct installation of Operating Systems and application software on Windows, deployment of Servers, network, console, power and monitoring the same. Information Security) Data centre. 06/2004 to 03/2008 Asst Manager Company Name 07/2002 to 06/2004 System Engineer Company Name Hardware & network Support) Vishnuprayag Joshimath in Uttranchal. Education and Training 1 2001 B.E Jawaharlal Institute of Technology (J I T) Computer Science & Engg. Rajiv Gandhi Proudyogiki Vishawavidhalaya, Bhopal Cisco Certified Network Associates (CCNA) 2006 Microsoft Certified IT Professional (MCITP) 2011 Symantec Certified Specialist (SCS) 2011 Certified Ethical Hacker (CEH) 2013 Permanent Address: E-1/1006 Shree Sharanam Apartment Unique Garden off Kanakia Road Near Seveb Eleven Scholastic Mira Road Dist Thane Pin 401107 Interests Date of Birth : 7th December 1977
Mother Name : Pushpa Mahajan Skills Active Directory, AD, Analyst, Architect, CCNA, Cisco Certified, clustering, Hardware, client, database, DHCP, DNS, Facilities Management, Firewall, IDS, Information Security, ISO, Managing, Microsoft Certified, Mail, office, Windows, Enterprise, Network Associates, Network security, network Support, network, Networking, Operating Systems, Proxy, Servers, Symantec, Systems Administration, Unique, Web Content Additional Information PERSONAL DETAILS
Date of Birth : 7th December 1977
Mother Name : Pushpa Mahajan | CONSULTANT |
938 | HR MANAGER Summary Human Resources Manager with practical understanding of business needs. Areas of expertise include conflict management and employee training. Human Resources Generalist who promotes a team-oriented and open-door environment that is conducive to a successful staff. Offering [Number] years of experience and knowledge in training, orientation and incentive program creation. [level of management] -level ma Human Resource executive who works with other executives to translate business strategies into HR actions that drive business results. nager with [years of experience] years of managerial experience. Strong strategic-planning and people-management skills. Highlights Compensation/payroll Regulatory compliance Staff development Compensation/benefits administration Policy/program development Salary structure/compensation analysis Performance management strategies Interviewing expertise Staffing and recruiting professional Hiring and retention Training and development Employee relations Experience Company Name City , State HR Manager 04/2016 to Current Sunningdale Tech (Thailand) Co.,Ltd. . Type of business : Tooling and Plastic Injection. Company Name City , State HR & Admin.Manager 09/2013 to 04/2015 Responsibility : Report directly to CEO Transformed HR from administrative role to strategic business partner, including working with management level to drive key business and implement performance initiative, conducted extensive analysis of existing HR Organization and Development business plan to up dated all policies, procedure, service, program and operation. Direct HR function including recruiting, hiring practice, benefit and Compensation. Develop standardized organizational model to clarify authority and responsibilities. Learning and development as providing guidance on learning and development for manager and their team as well as set up training system, implementing and identify areas that need to attention and improvement. Ensure legal compliance by monitoring and implementing applicable labor law requirements, conducting investigation, maintaining record, representing the organization at hearing. Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills Overseeing and manage all administrative activities of the company, ensuring that all work processes are maximized for efficiency. Sekisui s - lec ( Thailand ) Co., Ltd. ESIE, Rayong ) Type of business : PVB Interlayer Film for Laminated Glass. Company Name City , State General Administration Asst. Chief 11/2002 to 09/2013 One year break for living abroad ) Promoted to fulfill a broad range of HR functions, including Purchasing and General Administration to ensuring that meet the company's goal Human Resource Handle and Played a key role in ensuring the successful of a full spectrum of all HR Operation system and program :- Recruitment and Selection ; Managed recruitment process in an effective and efficient manner Maintain up-to-date recruitment progress and implemented a reporting process on manpower concerns. Coordinates, negotiates and liaises with employment and advertising agent on service fee, advertisement recruitment and interview schedules. Conducts interview up to executive levels and arranges interviews for management levels. Managing orientation program for employee to the business and culture Training and Development ; Identify key skills, specialty skills and propose training needs accordingly Responsible for developing and maintaining standard, developing and meeting objectives, continuous improvement of department operations, developing strategic plans to meet company goals, and managing assigned staff. Compensation and benefits ; Monitor and alert division manager to any variance of any concerns issues. Compile all data needed for the annual salary review, annual performance appraisal analysis and promotion, annual bonus. Improve and Implemented a performance measurement and development. Supervise and manage all HR function generalist and other job as assign by Division Manager Purchasing Supervise and manage all purchasing function both Oversea & Domestic and other concerns. Supervise and lead the procurement group in all phases. Prepare purchase requisitions, initiative to approve and issues purchase orders in accordance with company policy and negotiated terms and conditions. Other job as assign by Division Manager General Administration Managerial Overseeing all administrative activities of the company, ensuring that all work processes are maximized for efficiency. Contributes to team effort by accomplishing related results as needed. To supervise general administrative support and serve as a general resource for all direct inquiries from a wide variety requestors Planning and scheduling projects and ensuring timely completion Work closely to General Administration Manager and perform executive administrative tasks with supporting all the requestors from both internal and external Coordinating workflow and maintaining a productive work environment Develop and recommend administrative processes and procedures to assure efficiency Work closely with the Administrative Manager to coordinate efforts towards meeting deadlines and clarifying priorities Establish processes and schedules to ensure all required submissions are made accurately and in a timely manner Respond to and initiate inquiries (questions regarding purchasing, personnel, facilities, administration, specialized programs, etc.). Explain policies, answer questions, and independently resolve problems wheneverfeasible. Company Name General Manager and HR Director As the HR Manager, will take responsibility for conceptualizing and spearheading new HR initiatives, development and management of an effective and responsive human resource functions, as well as leading the HR team in the full spectrum of human resource activities as ; Formulate and implement human resource policies and procedures in line with the company's business goals Manage compensation and staff benefits programmes including leave management Develop and implement performance appraisal and performance management systems for all levels of staff in line with the company objectives Manage recruitment and selection activities to meet the manpower requirements of all the departments Assess short and long term training needs as well as plan and direct training and development programmes to raise the competency of employees Oversee payroll administration and submit all necessary statutory reports to the relevant authorities Handle grievances and disciplinary matters Plan and carry out company events to foster harmonious working environment Conduct exit interviews, analyse turnover determinants and implement appropriate corrective actions Overseeing and manage all administrative activities of the company, ensuring that all work processes are maximized for efficiency. Type of business : Steel and Metal Worksheet. Education Master of Public Administration 2012 National Institute of Development Administration (NIDA) Comprehensive English Course under Cultural Exchange Program 2007 City , State , USA Bachelor of Education 2002 Chulalongkorn University Accomplishments Complete ongoing training in the areas of :- Human Resource Management (PM and APM Certification Course) Analytical Problem Solving and Prevention * Tax ISO/TS 16949 & ISO 14001 requirements * Leadership Competency and Work Performance Appraisal * Labor Law Balance Scorecard and KPI * Happy Work Place Welfare and Salary Structure * Recruitment Compensation and Benefit Corrective and Preventive Action By 8D report and Why Why Analysis Technique Safety Supervisor Level Software Expertise Efficient in MS Office package and surfing internet. Skills Administrative, administrative support, advertising, as set, benefits, business plan, clarify, Good communication skills, Interpersonal Skills, continuous improvement, decision making, English, Film, hiring, Human Resource, HR, law, legal compliance, Managerial, Managing, Exchange, organizational, payroll, performance appraisal, performance management, personnel, policies, processes, procurement, progress, promotion, speaking, purchase requisitions, Purchasing, Recruitment, recruiting, reporting, scheduling, strategic, strategic plans, Type, workflow | HR |
939 | CHIEF ADMINISTRATIVE OFFICER Executive Profile EXECUTIVE DIRECTOR Experienced, performance-driven executive with a record of providing leadership in strategic planning, program design and implementation, performance measurement and employee engagement. Action-driven senior management executive with 10+ years of measurable results - improving operations, building collaborative relationships, developing high performing staff and effectively managing budgets. Visionary leader and change-agent who consistently spends time with employees to encourage learning and promote continuous improvement that results in value-added customer service. Tactful and diplomatic representative who is respected for the ability to engage and develop strong working relationships with diverse constituencies. Executive with broad cross-functional leadership experience across all core business functions including strategy, human resources, finance, marketing, and technology. Effective communicator and relationship-builder who gathers and shares information effectively across all management, department, and discipline levels and fosters collaborative spirit, consistently achieving excellent results. Strategic Planning * Change Management * Performance Management Diversity & Inclusion * Employee Engagement * Training & Mentoring * Budget Planning Continuous Improvement * Team Building * Strategic Partnerships * Communication Customer Experience * Financial Management * Leadership * Facility Management Professional Experience Company Name September 2013 to Current Chief Administrative Officer City , State Serving as Chief of Staff, direct the overall strategic planning and implementation, policy development, organizational development, and resource allocation (fiscal, administrative, and staff) for the School of Information. Led effort to transition key finance and human resource functions to a shared services center. Initiated strategies to improve diversity of applicant pools for staff positions achieving a 15% increase in applications from under-represented minorities. Initiated organizational review and development of a five-year strategic human capital plan. Originated changes to annual goal setting process to facilitate coordination and collaboration among functional units and improve alignment of unit and individual staff goals with the school-wide goals. Oversaw build out and occupation of new facilities to accommodate growth in programs and services. Serve as member of American Library Association Accreditation Task Force. Company Name November 2012 to September 2013 Director of Strategy and Business Performance City , State Drive the use of performance metrics, process improvement and employee engagement for structural reform, innovation and better customer service. Overall responsibility for developing strategy, managing business performance, and facilitating both internal and external partnerships. Directed implementation of transformational change projects including department-wide inspection process improvement project. All projects delivered on schedule and within budget and scope. Developed the vision, strategies and standards for the department's Voice of the Customer program. Led performance measurement, employee engagement, process improvement and change management efforts with a focus on enabling innovation, reducing waste and improving customer service. Initiated creation of a recruitment and selection model to improve diversity of applicant pool and recruit talented people that fit the department's customer focused culture. Led implementation of Salesforce CRM to track and manage economic development relationships and activity. Company Name April 2012 to November 2012 Director City , State Set the strategic direction and led implementation of statewide service and process optimization efforts. Identified best practices and tools for assessing process improvement projects, eliminating waste and streamlining services. Hand-picked by Governor's Office to support Michigan's Good Government Center of Excellence. Led development of vision, strategies and standards for service and process optimization efforts. Managed reporting and resource support for more than 100 transformational change projects. Developed training program leading to 54 employees earning Lean Green Belt Certificates. Company Name September 2009 to November 2012 Business Resource & Technology Manager City , State Directed the development, implementation and ongoing delivery of business process improvement, performance measurement and technology initiatives. Envisioned and developed the strategy to drive performance measurement in each business unit. Facilitated process improvement, strategic planning and focus group events for multiple state agencies. Led strategic effort to reduce cost by integrating and modernizing IT systems. Initiated process improvements that resulted in $105,000 in annual savings. Company Name August 2004 to September 2009 General Manager City , State Plan, organize, and manage operations of the Upper Peninsula State Fair including administrative oversight for the operation of MDARD's Escanaba regional office. Provided leadership to gubernatorial appointed board in strategic planning and strategy implementation. Saved 15% on key services by negotiating several multi-year contracts with vendors. Created new products and services to drive a 20% increase in revenue. Recruit, hire and train more than 100 seasonal and temporary staff annually. Received the Community Foundation of Delta County Big Hitter Award for creating the Upper Peninsula State Fair Foundation to enable charitable giving opportunities. Company Name February 2002 to August 2004 Assistant Store Manager City , State Promoted to direct and lead the day-to-day management of all hardgoods sales departments. All departments achieved leadership in key performance metrics across entire retail channel. Full P & L responsibility for a division with more than $40 million in annual sales. Initiated a sales training program resulting in a 22% increase in sales per transaction. Conceived and led initiative to improve warehouse inventory location accuracy. Results included an increase in location accuracy rate from 55% to 95% and $500,000 decrease in inventory shrink losses. Redesigned seasonal merchandise planning and reporting process which Cabela's adopted as a best practice for al retail stores. Company Name June 2000 to February 2002 Department Manager City , State Hired to direct and lead a team of sales associates responsible for producing consistent positive sales performance through the day-to-day management of a specific department. Full P & L responsibility for a department with more than $6 million in annual sales. Received Cabela's Outstanding Leadership Award and Customer Service Excellence Award. Hired, trained and managed a customer-focused team of 32 staff; five staff promoted in 2 years. Selected by store manager to mentor and coach new and underperforming department managers; helped several managers improve their sales and customer service performance. Education Baker College Master of Business Administration : Finance City , State Finance Michigan State University Bachelor of Science : Fisheries and Wildlife City , State Fisheries and Wildlife Professional Affiliations Certifications
Lean Leadership, University of Michigan College of Engineering, 2014.
State of Michigan Certified Lean Process Improvement Consultant, 2009 Interests Member, Pastoral Council, St. Mary Parish, Chelsea, MI, 2015-present. Co-chair, Taste of Chelsea Event Committee, Chelsea, MI, 2013 - 2015. Grand Knight, Saint Louis Guanella Council Knights of Columbus, Chelsea, MI, 2012-2014 & 2000-2002. President, Escanaba Area Catholic Board of Education, Escanaba, MI 2005 - 2008. Member, Board of Directors, YMCA of Delta County, Escanaba, MI, 2006-2008 Strong Kids Campaign General Gifts Chairperson, YMCA of Delta County, Escanaba, MI, 2007 - 2008 Allocation Team Member, United Way of Delta County, Escanaba, MI, 2007-2008. Skills administrative, budget, business process improvement, change management, coach, contracts, Customer Service, delivery, direction, finance, focus, functional, goal setting, Government, human resource, innovation, inspection, inventory, Leadership, managing, mentor, Office, negotiating, optimization, organizational development, organizational, policy development, process improvement, producing, recruitment, reporting, retail, sales, sales training, Salesforce CRM, store manager, strategy, strategic, strategic planning, vision, reducing waste Additional Information Community Outreach & Volunteerism Member, Pastoral Council, St. Mary Parish, Chelsea, MI, 2015-present. Co-chair, Taste of Chelsea Event Committee, Chelsea, MI, 2013 - 2015. Grand Knight, Saint Louis Guanella Council Knights of Columbus, Chelsea, MI, 2012-2014 & 2000-2002. President, Escanaba Area Catholic Board of Education, Escanaba, MI 2005 - 2008. Member, Board of Directors, YMCA of Delta County, Escanaba, MI, 2006-2008 Strong Kids Campaign General Gifts Chairperson, YMCA of Delta County, Escanaba, MI, 2007 - 2008 Allocation Team Member, United Way of Delta County, Escanaba, MI, 2007-2008. | AGRICULTURE |
940 | BUSINESS MANAGER Experience Business Manager , 07/2008 to Current Company Name – City , State Devise and execute growth strategies entailing market penetration and expansion, product development and diversification,. new customer acquisition and targeted marketing campaigns. Formulate and administer policies and procedures to increase. profit margins and decrease operations expenses. Manage and guide 18 team members Achievements Analyzed sales reports and streamlined an expansive menu; eliminated unpopular/unprofitable items and introduced healthier recipe options, generating $146000 in annual revenue Launched an expedited shipping option for meal kits delivery service, boosting revenue by 22% Renegotiated existing contracts and terms with strategic vendors, slashing food costs by 11% Integrated a new payroll system, trimming administrative outsourcing costs by 24% Deployed an inventory management software, avoiding overstocking and minimizing food waste and spoilage by 81% Mandated all employees to undergo a rigorous sanitation and food safety training programs, maintained for 10 straight years a sanitary safety inspection score of 100 by the Fort Worth Consumer Health Division Improved food quality and freshness, sidestepping food wholesaler and sourcing directly from farmers and producers, procuring 100 % organic produce, non GMO ingredients and antibiotics and hormone free meats and poultry. Manager , 05/2002 to 06/2008 Company Name – City , State Managed Steak and Ale's #1 Texas location in profit and revenue generation ($3.53 million annually). Supervised all staff. hiring, onboarding, training, retention initiatives, performance appreciation and disciplinary action Achievements Added high margin menu items, offered daily specials, introduced new happy hour promotions and coached servers in upselling techniques, revenue generating measures achieved an average check increase of 9% Reevaluated labor cost, reduced waste and theft, renegotiated lease terms, installed energy efficient equipment and instructed staff to multitask, cost cutting measures achieved 12% decrease in overhead expenses Spearheaded a customer loyalty program that fostered retention and generated 73% in repeat business Committed to elevate customer experience by ensuring cheerful greetings, adequate staffing, order accuracy, prompt, courteous service and solution based complaints resolution, location ranked first in customer satisfaction metrics YOY Led 39 staff members, managerial competency resulted in the lowest employee turnover rate from 2003 to 2008 Orchestrated and implemented a customer feedback report card, patron's comments steered improvements to service speed, staff performance and food quality Honored with Manager of the Year Award; five consecutive years. Senior Tax Specialist , 01/2015 to 04/2017 Company Name – City , State Prepared and filed over 500 State and Federal tax returns for individuals, businesses, and charities. Collaborated and advised. taxpayer with notice correspondence management, audit preparation and representation. Trained and mentored first year. tax associates Achievements Earned H&R Block Academy's highestever test scores, a perfect 100 on the midterm and a 98 on the final Outpaced upsell goals by 40%; ranked first districtwide for attached product sales revenue Gained a 98% client recommendation score and a 96% retention rate by providing personalized and clientcentric service Completed 1000+ hours in IRS accredited training courses, accomplished the third highest tax preparer seniority position within H&R Block Awarded with numerous acknowledgments and awards from Reginal and District Managers for rapid ascension, extensive training, exceptional client care and exceeding sales goals two years in a row Recipient of the prestigious Henry W. Bloch Excellence in Client Service Award. Education Bachelor of Science : Business Management Saint Joseph University Business Management Magna Cum Laude Summary Analytical and solutionsoriented manager with 15 years experience in business management and astute understanding of accounting, taxes, marketing, sales and administrative procedures. Adept at implementing and executing operational strategies, addressing complex challenges and leading team members to continuous successes. Proficient at managing profit and loss statements, fostering the financial health of the company and maintaining a holistic view of operations while also focusing on the granular details Languages English, Arabic, and French, written and spoken Highlights Microsoft Word, Excel (spreadsheets, pivot tables, formulas, formatting), PowerPoint, Access, Outlook and Google Docs Google Data Analytics, Search Engine Optimization (SEO) and Web Metrics Social media tools such as Hootsuite, Hashtagify and TweetDeck Cloud Management and Security Salesforce Customer Relationship Management QuickBooks, 14 CPE Credits: Mastering QuickBooks Skills administrative, Arabic, contracts, Customer Relationship Management, Client, customer satisfaction, delivery, energy efficient, English, food safety, French, hiring, inspection, inventory management, managerial, marketing, market, Access, Excel (spreadsheets, Outlook, PowerPoint, 98, Microsoft Word, payroll, pivot tables, policies, product development, profit, quality, QuickBooks, safety, sales, sales reports, Search Engine Optimization, servers, shipping, staffing, strategic, tax, tax preparer, tax returns, training programs, written | CHEF |
941 | FINANCIAL ANALYST INTERN Skills Financial Planning & Analysis, Analytical skills, Forecasting, Portfolio & Wealth Management, Financial Reporting, Business Analysis, Financial Consulting, Quantitative Analysis, Market Research, Financial Modelling, Project Management, Strategy, Operations, Risk Management, Corporate Finance, Global Finance, Product Management Slabware, Quickbooks, Busy LS, Microsoft Office, Microsoft Excel, Mutual Funds, Alternate Investments, Real Estate Funds, Mortgages, Consumer Loans, Insurance, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook Experience 05/2017 to 08/2017 Financial Analyst Intern Company Name － City , State Augmented company profits by 25% by conducting a detailed financial analysis and refining the budgets and forecasts. Analyzed company financial reports to make recommendations for revenue generation and cost reduction. Reduced 30% costs by designing financial process tools, and implementing pricing strategies for process improvement. Spearheaded and led due diligence for Acue Marmonite's international projects in India, identifying key risk factors and forecasting investment viability and educated the senior management about the project NPV. Developed innovative financial tools to simplify Business Requirement Documentation (BRD's), which helped record-keeping, understanding client business and expanding client relationships. 11/2015 to 07/2016 Manager Company Name － City Retail Banking - Affluent Business. Amplified the high net worth client portfolio from USD 16 million to USD 18 million in less than 9 months. Recommended customized product portfolios to high net worth clients through financial planning and investment analysis resulting in average client portfolio growth up to 27%. Administered regulatory and procedural compliance to ensure adherence to proper accounting procedures. Advised clients about global trade, designing customer centric propositions for hedging and mitigating risk. 09/2013 to 10/2015 Senior Advance Wealth Manager Company Name － City Retail Banking, and Wealth Management. Increased total portfolio value by USD 5 million, making it the largest in the region. Assessed client's financial objectives and risk profiles, identified investment opportunities, and prepared customized recommendations for asset allocation. Exhibited leadership capabilities by supporting, training and mentoring a team of wealth managers. Achieved highest personal loan sales figures for the year 2014 within the region. 04/2012 to 08/2013 Deputy Manager Company Name － City Enhanced portfolio value from USD 0.65 million to USD 1.05 million by acquiring new clients in the region. Boosted portfolio growth by 18% by analysing high net worth client portfolios, and advising tailed investment solutions. Exceeded bank's budgeted portfolio growth expectations by 34%. Carried out non-resident operations in the branch and implemented the retail Foreign Exchange (FX) Rated in TOP 40 mortgage sales performers award PAN INDIA within 5 months of joining Axis Bank. Fast-tracked to the position of Senior Wealth Manager within 15 months of joining HSBC. Received 'Dynamo' award for outstanding performance and commitment to fairness and integrity (HSBC). Ranked first among wealth managers in the HSBC Delhi region (Aug '14). Received 'Outstanding Performer' award. Ranked first for following Compliance and AML Practices for Operational Excellence in HSBC (2014). Education and Training Dec 2017 Master of Business Administration : Financial Analysis and Investments University of Connecticut School of Business － City , State Financial Analysis and Investments STEM - qualifying for 36 months OPT)
*Vice President - Marketing & Finance for UConn Graduate Consulting Club
*Student Consultant and Team Lead to CT based Start-up
*Winner of the Cigna Strategic Investment Case Challenge Jun 2010 Bachelor of Arts : Economics Sri Venkateswara College, University of Delhi － City India Economics Skills accounting, Analytical skills, Banking, budgets, Business Analysis, Consultant, Consulting, Corporate Finance, cost reduction, client, clients, designing, Documentation, due diligence, senior management, Fast, Finance, Financial, financial analysis, Financial Planning & Analysis, Financial Consulting, financial planning, financial reports, Financial Reporting, Forecasting, Foreign Exchange, Funds, Insurance, investment analysis, Investments, leadership, Team Lead, Market Research, Marketing, mentoring, Microsoft Access, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, pricing strategies, process improvement, Product Management, Project Management, Quantitative Analysis, Quickbooks, Real Estate, record-keeping, Requirement, Retail, Risk Management, sales, Strategy, Strategic, Wealth Management | BANKING |
942 | PROJECT ENGINEER & PROJECT MANAGER Summary I have a Construction Project Manager and Engineer with over 20 years of experience, including recent projects in commercial and multi residential. Expert at problem-resolution and planning and managing projects from inception through completion. I am experienced in supervising all levels of technicians, engineers, and craft and in building relationships with international teams of managers and staff. I have an excellent oral and written communication skills. Also eleven years of comprehensive accounting, management experience, cross-trained in numerous accounting functions, dealt with private companies. Areas of expertise comprise the following:
*Excellent Communication Skill
*Efficient Management and Leadership ability
*Effective budgeting and cost management of projects
*Expertise with latest tools and techniques
*Efficient planning and coordination of activities
*Effective quality checking of final deliveries
*Excellent Time Management to finish the work scheduled on Time Skills Auto Cad Quickens (included Quick Books), Timberland Virtual Basic MS Office 2003-2010 (Excel, Access, Word, Power Point) Microsoft Project Primavera P3, P6 Primavera Contract Management Hold CIVIL ENGINEER LICENSE; Affiliated with the Chamber of Civil Engineering (Turkey). Experience Project Engineer & Project Manager June 2006 to Current Company Name － City Established record of competence in professional roles requiring proficiencies in engineering and monitoring. As a Civil Engineer/ Construction Engineer ( DCHFA- DISTRICT OF COLUMBIA HOUSING FINANCE AGENCY, WASHINGTON DC ), managed a 4500 affordable units in delivery of engineering services for complex projects ( Multi family , commercial and single family houses ); directed all preliminary studies/surveys, design/layout, and costing for projects - and contributed to project presentations before, Procurement, Contract Coordination, and Construction through completion and start-up. Produce on-the-spot engineering as required to complete the projects. Design and review green building projects (LEED certified or Green Building Act) for additional platforms, routed air piping. Revise CAD drawings for as-built status and AIA Contracts (A-201, A-211, A-111, A-101). Assist with the preparation of written proposals and written responses to RFPs, RFQs for public and private sector projects. Prepare preconstruction and construction scheduling. Award bids, ordered equipment and materials, expediting and tracking shipments. Check quality of final product and deliverables at each phase. Prepare articles for activities, cost, and other things. Completed projects with customer's satisfaction. Review blue prints and design before development. Handle team of workers and engineers. Prepare equipment and instrumentation folders for one-source maintenance reference. Prepare punch-list with scope, drawings, bill of material, and preliminary pricing. Prepare weekly, bi-weekly and monthly construction meeting. Prepare and revise monthly Requisition and Change Orders AIA Documents (G702, G703). Certified AIA G704. Construction Sr. Project Manager January 1996 to January 2006 Company Name － City , State I review and ensure that the contract and regulations documents of projects are as per standards and do not violate any government or legal regulations. I managed and supervised a 25 members working in various constructions projects in the organization. I efficiently managed more than 4 projects at a time and Coordinated construction activities all projects given to me effectively. I also did budget analysis and cost analysis of all the projects given to me and scheduled all tasks and activities without foregoing quality to keep the budget and cost under control which was well appreciated by the management. Checked quality of final product and deliverables at each phase. Prepared articles for activities, cost and other things. Completed projects with customer's satisfaction. Reviewed blue prints and design before development. Handle 20 million dollar project in scheduled time period. Handled team of workers and engineers. Prepared punch-list with scope, drawings, bill of material, and preliminary pricing. Prepared weekly, bi-weekly and monthly construction meeting. Revised monthly Requisition and Change Orders AIA Documents (G702, G703, G701, G704). Project Engineer January 1989 to January 1990 Company Name － City Managed a 160-member unit in delivery of engineering services for complex projects ( hydroelectric facilities, waste water/ sewage plants, subterranean tunneling, highways, etc. directed all preliminary studies/surveys, design/layout, and costing for projects - and contributed to project presentations before government/ World Bank officials. Army Construction Officer Company Name － City Managed and coordinated Turkish army and NATO projects for inspection and checked and complied all military construction codes for those complex projects. Education and Training Diploma : Civil Engineering , 1982 Electrical Engineering Technical High School Istanbul Technical University － City , Turkey Civil Engineering Computer Information and Software, Old Dominion Information, Virginia, : 1997 (A++ Certification) Certifications OSHA training (10 & 30 Hours)
*CPR & First Aid Training
*Computer A+ & Networking Training
*MS Office training (MS Project, Excel, Word, Power Point, Access)
*Primavera P3, P6 , Contract Management Training
*Auto Cad & Turbo Cad Training Personal Information I am a US Citizen and willing to relocate /travel. I am also available for interviews and employment with notice. Languages Proficient in English and Turkish Languages; limited skills in Italian, Spanish, and Kurdish.
Training & Certification Skills A+, AIA, army, AGENCY, Auto Cad, Basic, budget analysis, budget, bi, CAD, CIVIL ENGINEER, Civil Engineering, Contracts, Contract Management, cost analysis, costing, CPR, DC, delivery, Engineer, English, FINANCE, First Aid, government, hydroelectric, inspection, Italian, layout, legal, materials, Access, Excel, MS Office, Power Point, MS Project, Microsoft Project, Word, Networking, presentations, pricing, Primavera, Procurement, proposals, quality, Quick Books, scheduling, Spanish, surveys, Turkish, written, articles Additional Information I am a US Citizen and willing to relocate /travel. I am also available for interviews and employment with notice. | CONSTRUCTION |
943 | INFORMATION TECHNOLOGY (INTERNSHIP) Summary MBA graduate specialized at a Business Management of the industries institution which crosses the fields such as healthcare, and IT to compare the optimal practices between the major players. To obtain an analyst position, utilize professional Skill and Knowledge in business. Preferably in business analyst. Skills Language: Chinese, English and Japanese Professional Skills: Microsoft Office, Excel, Power Point, Word, Outlook, SQL, Adobe Suit, Flash, Photoshop, Illustrator, 3D Max Others: PHP, Java, C#, Visual Basic, HTML, Cording, Programming, Customer relationship management (CRM) ERP System, RFID, E-Commerce, Electronic Product Code (EPC) Financial Accounting, Human Resources, (HR) Business Marketing, International Trade (Import and Export) App Development SEM, analysis, QMS Statistics, Healthcare. ? Experience July 2014 to September 2014 Company Name City , State Information Technology (Internship) Examined problems between users and systems. Worked at different stations of hospital, including:ER, Registration, Pharmacy, Central Sterile Supplies Department (CSSD), and Medical Supplies store room. September 2013 to December 2015 Company Name City , State Business Analyst Worked with Tourism Bureau to publish "Taiwan Hot Spring Voucher" in order to promote Taiwan. Generated 3K followers in Facebook Fan page within 3 months Built and designed official website. May 2012 to January 2015 Company Name City , State Chief Executive Officer Expand five new business sites, two located at the large- scale department stores in the country Planned for cultural events, including Simple Life Festival in Taipei and Shanghai China. Launched limited edition custom dress with bloggers, created record sales. 100 customer dresses were sold out within 4 hours. Increased sales by 25% in two quarters. September 2011 to June 2013 Company Name City , State Campus Youth E- Service Volunteer Planned summer and winter camps for kids who lack educational resources. Team lead and Recorder Education 2016 Metropolitan State University City , State , USA Business Administration and Management MBA Master of Business Administration (MBA) International Trade Organizational Behavior Finance and Accounting GPA 3.7? 2015 National Taipei University of Nursing and Health Science City , State , Taiwan Information Management Bachelor of Science Bachelors of Information Management Information Technology ERP (Enterprise Resource Planning) Recruited to Top 3 Schools based on Academic Achievement 2015 Global Language Institute City , State , USA English English Dialect and Language Excelled in English Write,Read and Speak English Chose to be Graduation Speaker for the Classs GPA 3.4 | INFORMATION-TECHNOLOGY |
944 | MANAGING CONSULTANT Summary Highly accomplished Management Consultant /
Senior Business Analyst with a verifiable track record of managing complex strategy
projects and exceeding client expectations. Demonstrated skills in business
process management and process redesign, specializing in the end-to-end
business process management lifecycle. Extensive experience in the integration
and implementation of organizational transformational efforts in both the
Public and Financial Services Sectors, designing processes and system
improvements to increase productivity and reduce cost. Strong interpersonal
skills, highly adept at managing broad stakeholder communities and supporting
the development of cohesive strategic visions
across disparate groups. Skills Business Process Improvement & Redesign Agile/Scrum SDLC Business Transformation PMO Project management IBM BPM Blockchain Robotic Process Automation Strong analytical skills Experience Managing Consultant 11/2003 to Current Company Name City , State Currently a Managing Consultant in the Customer Engagement & Design practice of IBM Global Business Services, US Federal, with a focus on Cognitive Process Transfomation. Notable Projects include: Substance Abuse and Mental Health Services Administration (SAMHSA) - Application Development Support As the BPM Lead, responsible for the development, maintenance, and delivery of a portfolio of custom applications built on IBM's BPM Cloud platform These custom BPM applications replaced manual processes, improved efficiencies, and provided audit capabilities across SAMHSA. Managed several Agile development teams, serving as Scrum Master, leading sprint planning sessions with client product owners, backlog grooming, and sprint reviews/demos, in addition to daily stand up meetings. IBM CHQ Office of CIO - Next Generation Tooling Initiative Led the design, development, and implementation of a custom BPM 8.5.7 enabled, cloud based, automated solution to facilitate a single trusted source of application to server hosting information across the global IBM enterprise. Facilitated the documentation and analysis of as-is and to-be deployment processes across multiple IBM Geos. Solution was awarded best of breed by PwC during compliance review Federal Housing Finance Agency (FHFA) - Program Management Support Led a Project Management Maturity Assessment in order to define the strategy and operationalize project management disciplines required to establish a PMO. Led the requirements definition phase for the development of a custom program management application, incorporating project health, executive dashboards and reporting. Facilitated demonstrations of the application to key FHFA executives, including agency CIO and deputy director. United States Citizenship and Immigration Services (USCIS) - USCIS Transformation Served as IBM BPM SME and Requirements Update Team Lead as part of $500 million transformation engagement in which IBM was the solution architect responsible for the successful development and implementation of the Electronic Immigration System (ELIS). Utilized model driven development, established standards, developed best practices, and delivered processing modeling training across product teams in order to document and implement targeted "to-be" state. Led team responsible for tooling integration, configuration management, and management of multiple requirements baselines. Managed the integration between multiple IBM Rationale products including ensured integration with related IBM products (e.g. Rational Requisite Pro for requirements gathering and Rationale ClearCase for configuration management), United States Department of Agriculture (USDA) - Transformation Strategy Leveraged Component Business Modeling methodology to create an IT planning and management platform that is agile and business aligned. Delivered a target architecture blueprint and transformation roadmap to identify and prioritize specific initiatives and activities to enable CIO to deliver on mission. Program Manager 08/1998 to 08/2001 Company Name City , State Coordinated college recruiting efforts and staffing
efforts within the Information Technology Resource Center (ITRC) Conducted analysis and managed the business unit's utilization across accounts. Account Manager 12/1996 to 07/1998 Company Name City , State Marketed IT software and services to major educational institutions and healthcare providers.
Responsible for managing customer relationships, sales and related
business development activities.
Education and Training MBA : Information Technology 2003 University of Maryland, Smith School of Business City , State , USA Bachelor of Science : Marketing 1996 University of Arizona City , State , USA Certifications Certified IBM Process Analyst - BlueworksLive & IBM BPM 8.5 Certified IBM Blockchain Consultant Certified IBM Agile Consultant Certified IBM SOA Associated | CONSULTANT |
945 | ENGINEERING TECH Summary Dedicated team player with extensive knowledge of electrical engineering concepts and a creative aptitude for new product development. Highlights Seasoned Lab Expert : 12 years SEM,EDX, DIB and high precision laboratory skills including X-Ray Analysis, Gas Chromatography equip/techniques, High Purity Liquid Chromatography equip/techniques, Stress/Strain collection Expert in multiple lab equipment including but not limited to MicroPolisher, MicroCleaver, Goniometer, Oscilloscopes, Automated Function Generators, Power Supplys and Multimeters Software Connoisseur: Upper level expertise in C++ , SQL, Verilog , VHDL, MatLab, PSpice, LTSpice, PowerWorld , LabView, Windows 2000/XP, Web Design, MS Office (Excel, Project, PowerPoint and Word), and HTML programming. Experience Engineering Tech , 09/2008 to Current Company Name － City , State Worked in engineering team running, compiling, developing, and analyzing factory experiments aimed to improve Intel's Far Back End Lithography process. Used computer and speaking skills to successfully complete and report multiple individual/group tasks related to equipments' performance.(developed automated reports using SQL that displayed factory performance) Developed procedures for advanced maintenance on semiconductor equipment that would transfer worldwide.(owned best know methods specfication that describes lab procedures and areas best know methods) Worked to save money and improve performance (saved >$13k in identifying opportunity to reuse reticle boxes) Manufacturing Technicican , 08/2000 to 09/2008 Company Name － City , State Performed advanced maintenance on high voltage equipment. Work environment included hazardous chemical / gas exposure and mitigation techniques for these exposures. Responded and communicated with senior engineers on daily positions Senior Capstone Project , 09/2007 to 06/2008 Company Name － City , State Specified, selected, and implemented a Supervisory Control and Data Acquisition System to gather data from wind generators and a weather station. Final system used a crossbow mote© that acquired generator speed, current output, voltage, wind speed, wind direction, temperature, and sunlight. Research and Development Associate , 05/2000 to 09/2000 Company Name － City , State Worked in wood products development, team-designing and testing pre-market materials. Assisted in all phases of product characterization and utilized project documentation defining standards, specifications, plans, prints, schematics and/or other necessary documentation required to achieve defined project goals. Head Freshmen Basketball Coach , 09/1999 to 03/2000 Company Name － City , State Guided a team of high school boys in developing athletic and social skills. Responsibilities included planning and organizing team meetings, practices and events, and had full social accountability of youths during away trips Research Assistant , 05/1999 to 10/1999 Company Name － City , State Participated in the implementation of a project to regulate nuisance vegetation using natural biological controls (grass carp). Responsibilities included preparing reagents and other media required for daily vegetation study, analyzing and logging vegetative samples in orderly fashion, and recovery of biological controls. Education B.S : Electrical Engineering , June 2009 Portland State University － City , State Electrical Engineering B.S : Biology Chemistry , June 2000 Southern Oregon University － City , State Biology Chemistry Certifications First Aid Certified, Blood Borne Pathogen Certified, Automated Electric Defibrillator Certified and CPR certified ('08).
Courses of Note
Applied Reliability, Thermodynamics, Electromagnetism I-II, Power Systems Design I-II, Micro- Electronics I-VI, Solid State Physics, Calculus I - III, Vector Calculus, Differential Equations , Statistics, Physics I-III, Computer Science I, Verilog ,Technical Writing, Digital Design, SEM , General/Organic/ Bio-Chemistry, Anatomy, Immunology , Ecology , Mammalogy, Evolution, Genetics, Plant Physiology and Entomology. Interests Intercollegiate Basketball Participant Southern Oregon Men's Basketball Team Member ('98 -'00) Chartered American Cancer Society's Hillsboro Relay for Life ('02) Arc volunteer of the month (08/02) Family, fishing, basketball, hiking and computers. Skills basic, C++, CPR certified, Data Acquisition, designing, Digital Design, direction, documentation, Electronics I, engineer, fashion, First Aid, HTML programming, Intel, LabView, market, materials, MatLab, Excel, MS Office, PowerPoint, Windows 2000, Word, Multimeters, natural, Oscilloscopes, Physics, Physics I, PSpice, speaking, quality, safety, Supervisory Control and Data Acquisition, schematics, SQL, Statistics, Systems Design I, Technical Writing, Verilog, VHDL, VI, Web Design | ENGINEERING |
946 | PUBLIC RELATIONS MANAGER Summary [Job Title] bringing expertise in listed equity and index options as well as extensive experience with regulatory inquiries and examinations, retail and professional trading practices and back-office functions. Diligent and driven [Job Title] who has achieved success in a variety of roles with increasing levels of responsibility. An effective communicator and team-builder with strong analytical, management and organizational skills. [Job Title] equipped with the excellent negotiation skills, market insight and business acumen necessary to guide struggling and newly-formed companies to financial success. Business Development Manager versed in building strategic partnerships through persuasion, negotiation and personal presence. Business development professional successful at acquiring, expanding and managing key corporate accounts. [Job Title] who consistently exceeds company objectives to secure client satisfaction and loyalty. Highlights Energetic work attitude Goal-oriented Bilingual in [languages] Excellent time management skills Inspiring team leader Excellent sales techniques Fortune 500 partner experience Cold calling Prospecting and cold calling Strategic account development Strong interpersonal skills Relationship selling Customer-oriented Energetic People-oriented Fluent in Spanish Excellent communication skills Reliable Financial analysis Detail-oriented Analytical Strategic positioning Financial reporting Critical thinking Conflict resolution Strong organizational skills Active listening skills Accomplishments Increased revenue 312% in 2011 . Increased revenue 136 % in 2012 . Awarded “ Emergent Talent Program ” for showing extraordinary leadership skills. Customer Relations: Earned highest marks for customer satisfaction, company-wide. Workflow Planning: Implemented new work process flow which increased department productivity. Process Improvement Created new departmental procedures manual. Assessed organizational training needs. Launched aggressive growth plans that helped increase customer base from [Number] to [Number] customers. Experience Company Name September 2015 to May 2016 Public Relations Manager City , State Organized the company into a formal structure, defined roles and responsibilities for each position, planned the growth of the company in the coming years, and introduced the concept of Leassy as an extended enterprise. Analyzed data to define characteristics of potential customers and future strategic allies to ensure the effectiveness of the marketing campaigns and corporate approach. Worked closely with the founders to identify geographical areas to launch, testing different cities and controlled markets. Assisted to several events and coordinated meetings with investors and clubs' representatives to pitch and promote the idea, gaining recognition from potential users and prospective investors. Company Name August 2013 to April 2015 Special Projects Manager City , State Worked with the services manager to design and implement a project to increase acquisition of specialized tools, and technical training to repair technicians. Three months post implementation customers complaints related to general repairs and time of response were reduced by 50%. Synchronized the different teams of the company to work towards shared goals with General Motors Venezolana, classifying the car dealership as one of the top tier in Venezuela and becoming a member of the exclusive "Club del Presidente de GM". Worked as communications liaison between the company's individual contributors and senior leadership. Utilized voice of the workforce to boost engagement and satisfaction levels amongst the employees. Spearheaded the planning, design and execution of a new quick oil and filter change shop, looking to increase the sales capacity by 30% to cover an important- size unattended market on the central part of the city. Company Name February 2011 to July 2013 Relationship Manager Assistant City Performed processes of Know Your Client (KYC) and Anti Money Laundering (AML), complying with the regulators and the corporation's policies, and achieving zero expired customer files. Maximized the value of Citibank as Correspondent Bank by calling the clients on a frequent base to identify new opportunity of business, monitor their transactional activity, and evaluate the usage/efficiency of credit facilities. Worked along the senior management team to add new public and private institutions as clients after performing a thorough research of the market and defining the wanted key players. Decreased customer complaints related to time of response and quality of the customer service by 50% in the second quarter of 2011 and by a 100% by the end of that year through attentive relationship management. Developed and enhanced more than 70 client relationships, increasing revenues of the division from $ 1.7 Million to $ 7.2 Million in less than two years by cross-selling Citi's full range of products and services. Education BABSON COLLEGE, F.W. OLIN GRADUATE SCHOOL OF BUSINESS May 2016 Master of Business Administration City , State UNIVERSIDAD METROPOLITANA October 2010 Bachelor of Science : Business Administration Management City , Venezuela Business Administration Management Financial Engineering Certificate Languages Spanish, English Skills approach, C, concept, Credit, Client, clients, customer service, English, senior management, Financial, Leadership, marketing, market, meetings, Money, enterprise, oil, policies, processes, quality, quick, relationship management, repairs, research, Selling, sales, Spanish, strategic, technical training | PUBLIC-RELATIONS |
947 | TERRITORY HR MANAGER Executive Profile Territory Human Resource Manager offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader who ensures a fair, diverse, and engaged workforce. Skill Highlights Human Resources Leadership Employee Relations Certified Strategic Workforce Planner Employee Development Performance Analysis, Coaching, Counseling Leadership/communication skills Advising and navigating crucial conversations Employee Engagement Wage Analysis Legal Compliance Core Accomplishments Successfully leads all Human Resource/Employee Relations functions for a 14 state Territory, with 250 stores, 25,000 Non-Exempt Employees (peak), and 750 Exempt Employees. Improved Employee engagement for the Territory from 77% in 2013 to 85% in 2016. Significantly reduced risk, liability, and loss to the company through business partnerships and providing internal solutions to Employee relations issues. Lead the industry in lowest EEOC charges along with being the lowest Territory in the company. Effectively trained and developed leaders at all levels to effectively navigate through difficult Employee Relations Issues. Leads the company in the highest training compliance. Professional Experience Territory HR Manager Oct 2010 to Current Company Name － City , State Serves as an advisor for managers on issues related to all discipline. Assists in analyzing barriers to performance and devises a strategy to meet challenges regarding performance expectations. Counsels staff and management to consistently and efficiently apply policies to people-based issues in compliance with state/federal law. Plans, organizes and controls all human capital activities for the territory and participates in the development of workforce plans, succession plans, talent management, and strategic direction. Advocates direct communication for all employees and executives. Mitigates risk by addressing associate concerns internally. Acts as a liason between departments/divisions, all levels of the line and staff management, HR, legal councel and outside service providers. Oversees talent and recruiting to ensuring adherence to Company policies/procedures and state and federal guidelines, laws, and regulations. Monitors HR programs and provides training/coaching throughout the process to support divisions. Implements HR programs to support and meet business objectives. Identifies trends and recommends actions to improve work environments based on business group workforce information. Works with Corporate counsel in coordinating the company's legal responses related to all formal charges including but not limited to FMLA, ADA, FLSA, DEH, OSHA, DOL, CFRA, CAPDL, DFEH, EEOC, and mediation. Navigates Associate relations and builds partnerships
through effective communication.
Partners with Territory, Regional and District Leaders to develop and implement
strategies
to
support business and people initiatives.
Directs
and guides Managers and Associates on issues related to morale, fair treatment,
diversity,
company policies and procedures and State and Federal Employment Law.
Develops and implements strategies for improving associate engagement,
commitment and
retention.
Identifies trends and recommends training programs. Serves as a subject matter
expert.
Monitors HR programs and provides training/coaching throughout the process to
support
divisions. Manages projects from concept to deliverables. Manages direct reports, systems and
projects to achieve unit goals in accordance with
Company
policies and practices.
Provides leadership by exhibiting influence and expertise, thus affecting the
results of the
operating
area.
Creates
an effective work environment by developing a common vision, setting clear
objectives,
teamwork,
recognizing
outstanding performance and maintaining open communication.
Develops staff through coaching, providing
performance feedback, providing effective
performance
assessments. Strong
verbal and written communication skills to include presentation and
facilitation. Develop and improve processes to
ensure consistency, timeliness and fiscal
responsibility.
Proficient in Microsoft Office, Power Point, Excel and Word Store Manager Mar 2000 to Oct 2010 Company Name － City , State Manage a team of 4 Executives, 4 Assistants, 20 Supervisors, and 120 department Associates. Volume: $24 million. Create an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications. Develop staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans. Lead overall Store Operations; interprets, directs and leads store merchandising and presentation directives to ensure standards are met. Responsible for staffing, scheduling, and maintaining Employee availability to ensure schedules match workload. Manage the interview and hiring process to maintain proper staffing levels. Manage store payroll projections, productivity, and controllable expenses in relation to sales trends. Manage direct reports, all employees, systems and projects to achieve unit goals in accordance with Company policies and practices. Provide leadership by exhibiting influence and expertise, thus affecting the results of the operating area. Communicate operational and sales strategy to Employees. Leads/directs Employees in the standard for Customer satisfaction and issue resolution. Develop high performing Employees and Team. Maintain Employee files and documentation in accordance with Company policy / legal requirements. Coach and counsel Employees when necessary and manage delivery of hourly training programs. Lead Loss Prevention initiatives and inventory control programs. Ensure Store pricing guidelines are maintained in accordance with Company / legal guidelines. District Business Planning Manager - Progressive positions leading to the Multi Unit level Apr 1989 to Oct 1999 Company Name － City , State Manage all aspects of inventory control for 2 Divisions and 16 Stores in 3 states. Volume: $110 million Develop merchandise assortment plans to meet market by market needs and maximize sales and gross margins. Interpret and analyze data/trends and direct Store Management through team meetings, conference calls, plan-o-grams, floor layouts, and direct training. Coordinate divisional training for 45 first level managers, 25 Supervisors and more than 500 Sales Associates. Plan and supervise all merchandising, selling and sales promotions activities for the Women's division. Advise Store Management on personnel functions, merchandising, loss prevention and customer service; communicate and ensure compliance with company policies, procedures and programs. Set measurable goals and objectives with First Level Management; review and evaluate performance in achieving objectives. Organize and conduct team meetings to provide leadership and direction to motivate management and sales staff. Open new stores; hire staff and oversee initial set-up. Education Bachelor of Science , Business Management 1995 Metropolitan State College of Denver － City , State , USA Strategic Work Force Planning 2016 Human Capital Institute － City , State Certified Strategic Work Force Planner Influencing Without Direct Authority 2016 University of Wisconsin － City , State | HR |
948 | HEAD OF BUSINESS DEVELOPMENT Summary Experienced business development and brand marketing executive with proven track record of success managing innovative and complex marketing partnerships. Skilled problem solver with a unique background and proven ability to thrive in fast-paced work environments. Superior interpersonal and stakeholder management skills. Skills Microsoft Word, Excel, Powerpoint, Keynote, SenGrid, Facebook Advertising Instagram, Twitter, Facebook Analytics; Comfortable with all Google Suite products + Google analytics Comfortable providing recommendations on basic elements of design Experience Company Name City , State Head of Business Development 07/2016 to Current A 500 Startups Company). Lead planning, development and implementation of business development and marketing initiatives for a venture backed, early stage start-up in the marketplace + technology sector. Development on all aspects of the business including decision making, strategy, product market alignment, and customer acquisition. Analyze key metrics, data, and insights from marketing partnership and paid marketing campaigns and iterate accordingly; analytically and critically provide solutions and recommendations. Create and conceptualize all aspects of the business development process including sales funnel, procedures, sales collateral, follow-up process, video call procedures and scripts. Leverage previous brand and agency relationships to help expand the scope of the business in the sports and entertainment space; drive business metrics such as athlete procurement; PR, Fundraising, unique activation opportunities, etc. Analysis and negotiation of complex partnerships; comfortable with ideation and the implementation of such complex marketing campaigns as it relates to brands. Facilitate partnership strategies through organic and paid marketing channels including social, influencer, referral, email, content, display, PR, and event. Company Name City , State Senior Manager 12/2014 to 07/2016 Managed business development and creative marketing opportunities for over 60 NBA professional athlete clients for the 2nd highest grossing sports marketing agency in the US. Negotiated, executed and activated over 100 marketing partnership agreements for clients, generating over $1.5M in client revenue. Developed ideation and conceptualization of public facing client brand marketing campaigns. Managed the relationship between the business development and client manager departments. Oversaw the fulfillment of complex social media, digital, PR, and marketing campaigns used to increase athlete brand marketing. Generated and executed non-traditional brand agreements including barter, product placement, unique access opportunities, and social media & digital activations. Analyzed and provided recommendations on client brand goals and relationships, ensured maximization of relationships and measured success for both agency and brand. Developed creative and strategic client opportunities for prospective new brand partners; customized sponsorship proposals across brands based on KPI's and alignment with Excel talent. Consistently thrived in fast-paced agency environment working with top athlete talent and brand decision makers. Company Name City , State Manager 11/2011 to 12/2014 Worked directly with the Chief Marketing Officer to form brand development and digital partnership activation strategies for athlete clients. Serviced and facilitated the delivery of contractual obligations for NBA clients Blake Griffin, Kevin Love, and Paul Pierce in all public facing marketing agreements. Identified and activated non-traditional brand opportunities for new clients including barter relationships, revenue share agreements, product placement opportunities, and digital activations. Consulted senior level marketing executives in the conceptualization of client digital and public-facing brand strategy; activated those strategies through client social channels and brand partner activations. Developed the early stages of conceptualization and content creation of "The Players Tribune", a Derek Jeter owned Excel Sports partner company. Worked personally with athlete talent to understand brand goal and direction in order to maximize presence in the sports landscape; facilitated such plans through marketing activations. Education and Training BA : Economics 2011 University of Arizona Economics Sports Marketing & Management 2011 Minor Degree Sports Marketing & Management Certifications HubSpot Content Marketing Certificate 2017
*HubSpot Inbound Marketing Certificate 2017 Skills Advertising, agency, basic, brand strategy, brand development, brand marketing, business development, content, content creation, client, clients, decision making, delivery, direction, email, fast, Fundraising, Google analytics, marketing, market, access, Excel, Powerpoint, Microsoft Word, negotiation, PR, procurement, proposals, sales, scripts, strategy, strategic, unique, video | BUSINESS-DEVELOPMENT |
949 | ENGINEERING MANAGER Career Overview A practiced, professional Test Manager with over 20 years of success managing test and validation of next-generation software / hardware technologies across multiple concurrent projects and releases. Delivered effectively to time and budget on a variety of complex, large-scale, multi-platform projects including: complex network framework, IoT (Internet of Things), telecommunication and hosted services, business process tools, automation frameworks. Managed, trained and mentored multi-disciplinary, geographically dispersed teams including, software development, test and validation, planning, QA, configuration management, agile scrum master and product owner. Qualifications Product, system and software testing across multiple OS platforms (Windows, Windows Store, Android, iOS, Arduino & Linux) over full product life cycle, including Agile, V-model and Waterfall development methods Managing multiple on-going projects with geographically dispersed teams, establishing and using sub-contract resources with on and off-shore models Developing clear test strategies, proven ability to translate functional, non-functional and use case requirements into test plan, scripts and automation with full traceability to requirements Leading continuous improvement of development, testing and organization processes Proficient MS Office, Visual Studio, Eclipse and C •Scrum master for multiple concurrent scrum teams. Facilitate and organize all scrum ceremonies including the daily stand-up, retrospectives, demos, release planning and backlog grooming meetings. Support the scrum team member to mitigate impediments, resolve conflict. Tool administration and usage including, Jira, Rally, Clear Quest, Quality Center, ProtexIP, Sub-version, GIT, RTC, Bugzilla, Quality Center, Jenkins, Gerrit and others Experience in testing software as a service (SaaS) applications Design performance and stress testing of peer-to-peer / device-to-device network application and cloud XMPP server Work Experience Company Name September 2011 to Current Engineering Manager City , State Managing and overseeing highly technical, multidisciplinary team of 15+ testers and developers, which were responsible for developing device to device and IoT automation framework, developing 10 different SDKs test tools across 5 different OS platforms (Windows, Windows store, Android, iOS and Linux) and simultaneously testing and validating multiple independent software products for Intel WPRD Wireless Software Services (WSS). Cultivate partnerships with globally cross companies and teams in managing on-time, successful product (including open source) releases. Establish and manage fully functional outsourced validation operation in Bangalore, India, leading to significant cost reduction and enabled follow-the-sun testing to reduce the product development cycle and freeing full time employees for higher-value work. Collaborate with executive management, product owner, sales and marking to provide validation and test estimated for feature or product release Formulate and implement software testing strategies for multiple concurrent projects Designed and supervised the development of cross OS platforms peer-to-peer/device-to- device test automation framework Designed and supervised the development of 10 different SDK test tools using C/C++, C#, Java, and Objective C Defined OIC/IoTivity compliance and certification test cases for open source community Chair bug weekly bug scrub review and prioritization Instrumental in reducing traditional project integration phases from a two weeks to one day by implementing continues integration (CI) automated build and test systems that enabled 100% build acceptance test automation. Instrumental in setting up Gerrit web based code review, as results the code quality has significantly improved and reduced regression test cycle by 50% Tool administration Rally, Clear quest, Jira and others Volunteered to be the scrum master for multiple scrum teams in additional to fulfilling my job responsibilities Managed and put process in place to ensure the off shore development center become seamless extension of our development team. Delivered incremental automated feature level testing on multiple projects across different OS platforms for wired and wireless technologies. Company Name July 2009 to September 2011 Director of Quality Assurance City , State Responsible for testing Qwarq transport agnostic wireless connectivity framework, the goal was to create new user experience leveraging multiple wireless technologies to make device-to-device connection easy. Developing clear test strategies, proven ability to translate functional, non-functional and use case requirements into test plan, scripts and automation with full traceability to requirements Establish the quality assurance department for the company Managed, hired and trained test engineers Planning all resources and schedule test activities within and cross companies Worked closely with development, and support to implement and promote quality policies and processes throughout the company Worked closely with multiple PC OEMs simultaneously to understand their quality criteria and ensure the product quality meet or exceed their quality requirements. Procure Hardware and software for test and development Instrumental in conducted usability tests. Company Name November 2006 to July 2009 Director of Quality Assurance City , State Establish the quality assurance department for the company Planed all resources and schedule test activities while working closely with clients Worked closely with development, support, marketing and sales directors to implement and promote quality policies and systems throughout the company Tested Ultra wide band (Wireless USB) PHY, MAC, drivers and applications for both windows and embedded platforms Tested Bluetopia Bluetooth stack and profiles on different PC and embedded OS platforms Testing WIFI (802.11a/b/g/N) application including standard, Intel and cisco security supplements Microsoft WHQL drivers certification for Stonestreet One Ultra wide band, and Bluetooth drivers Company Name May 2004 to November 2006 Quality Assurance Manager City , State Manage, mentored and train test engineers who were responsible for testing (SaaS) time and attendance Product Developed and worked with development team to implement quality process and procedures for the company to improve code quality and stability, as results reduce internal and customer reported defects by over 50% Manage defect tracking system Manage test case development and execution following Ceridian CUSP process Perform defect postmortem on all field reported defects and implement the necessary change to prevent future incidents Manage testing lab. Company Name August 2001 to February 2003 lead test Engineer City , State Create manual and automated test cases, setting up and maintaining test environment for the department, execute functional, regression, stress, and load testing. Company Name July 1995 to December 1999 Lead Test Engineer City , State Lead group of quality assurance engineers testing and validating ITU H26X standard based video codecs namely H263 Plus, H263, I263, H261, Indeo 5.x, Automatic Echo Cancellation (AEC) audio codec for Intel videophone. Scheduling regular bug scrubs sessions with the development team. During the bug scrubs assigning owners to the new defects, priorities defects to be included in future phase of development. Scheduling code inspection and design review to find the bug in early stage of software development cycle. Company Name Owner / President City , State Installed the requested software and tested the compatibility of the new multimedia software and hardware Test and debug multimedia products, such as sound cards, video recorders, video capture cards, CD-ROMs and others Developed functional tests for stress, volume and continuity testing of software and hardware Configured system with various peripheral (scanners, printers, video digitizers) Reproducing bugs the were found during the test and compile all results Write reports and results that were found during the tests. Education and Training Webster University 2004 Master of Science : Computer Resource Information Management City , State Kabul University 1992 Bachelor of Science : Computer Science Skills audio, automation, C, C++, CD-ROMs, Ceridian, cisco, Hardware, cost reduction, clients, drivers, executive management, Functional, inspection, Intel, Java, Linux, MAC, Managing, marketing and sales, C#, Windows, Windows XP, multimedia, Objective C, OS, policies, printers, processes, product development, quality, quality assurance, quest, sales, scanners, Scheduling, scrum, scripts, software development, software testing, sound cards, sun, test tools, USB, validation, video, Vista | ENGINEERING |
950 | ACCOUNTANT Summary Experienced, detail-oriented Accountant who effectively manages multiple projects, and possesses superior
organizational and communication skills is seeking a challenging position. Skills Billing and Collections MS Office Suite Accounts Payable Accounting software Accounts Receivable Written and Verbal Communication Skills Job Costing Journal entries Reconciliations Pivot Tables Notary Commissioned Experience Accountant Sep 2012 to Current Company Name － City , State Promoted from Account Clerk to Accountant. Performs General Ledger reconciliation. Trains new employees on accounting principles and company procedures. Creates periodic reports comparing budgeted costs to actual costs. Weekly draw down cash from the State of Missouri utilizing the Financial Reporting System. Facilitates Accounts Receivable, including billing and collections. Processes Accounts Payable using Sage software. Manages many budgets for several grants, awards and contracts. Documents fiscal procedures and revises SLATE's fiscal manual as needed. Forecasting for several programs and departments as requested. Administrative Assistant Jun 2006 to Jun 2011 Company Name － City , State Managed office supplies, vendors, organization and upkeep. Cash management for various projects. Managed school picture program. Managed parking tag program. Directed guests and routed deliveries and courier services. Answered and managed incoming and outgoing calls while recording accurate messages. Greeted numerous visitors, including VIPs, vendors and interview candidates. Facilitated the changes to the student handbook each year. Implemented the staff and student ID program. Accounting Manager May 2005 to Jun 2006 Company Name － City , State Processed and reconciled Accounts Payable. Processed and reconciled Accounts Receivable including deposits. Facilitated all Billing and Collections. Maintained integrity of general ledger, including the chart of accounts. Filed tax returns and prepared governmental reports in compliance with strict standards. Generated financial statements and facilitated account closing procedures each month. Analyzed and researched accounting issues to improve accounting operations procedures. Performed cost analysis as needed. Administrative Assistant And Billing Specialist Jan 1997 to May 2004 Company Name － City , State Accurately performed billing for three departments. Facilitated collections for all delinquent accounts. Set up new accounts including credit requests. Created account merge and billing process for IESI after they bought several small companies, facilitating
a smooth merge of all companies. Performed complete payroll including payroll taxes. Managed the accounts payable and accounts receivable. Reconciliation of vendor statements. Education and Training Associate of Applied Science , Accounting St. Louis Community College － City , State Accounting Honors Project Completed in Financial Accounting Skills accounting, Accountant, Accounting software, accounts payable, Accounts Receivable, Billing, budgets, Cash management, closing, contracts, draw, cost analysis, credit, Financial Accounting, Financial Reporting, financial statements, Forecasting, General Ledger, grants, Job Costing, MS Office Suite, office, payroll, Pivot Tables, Processes, recording, Sage, taxes, tax returns, Verbal Communication Skills, Written | ACCOUNTANT |
951 | CHEF INSTRUCTOR PROFESSOR Summary Dynamic, resourceful and skilled Teacher Instructor, Business Owner and Chef with years of experience.Problem Solver, Strategic Planning, Risk Management, Service Quality Improvement, Staff Training, Staff-Retention Programs, Team Building, Team Leadership, Takes immediate action if problems arise, Motivator, Problem Resolution, Employee Scheduling, Event Management and Promotion, Expense Control, High level of work Standards, Adjust Priorities Quickly, Understands and motivates employees and customers by analyzing and understanding and making them feel valued and understood. Culinary Instructor teaching within a college level for nine consecutive years. Highly respected. Highlights Excellent Leadership Partners well with Others Proved Ability To Plan, Organize, and Manage Business Human Resources Leadership Community Outreach Operations Start-Up and Analytical Skills for Improvement Organizational Restructure and Change Amazing Work Ethic Great Motivator Builds Great Teams to Achieve Superior Results Organized Team Leadership Microsoft Office Tools Staff Development, Motivation and Training Programs Event Management and Promotion Performance and Cost Experience Chef Instructor Professor 10/2006 to 08/2015 Company Name City , State Culinary Science, Food Service, Food Safety and Sanitation & Customer Service Skills, Lecture/Lab Class to students in both credit and noncredit programs. Instruct and supervise students in volume food preparation for breakfast, lunch, or dinner service in the cafeteria, professional industrial kitchen. Lecture on related topics dealing with food preparation, proper tools, sanitation, and kitchen operations. In addition to normal teaching responsibilities, this position requires the management of: ordering food products, analyzing food costs, portion control, menu planning, merchandising, kitchen sanitation, kitchen maintenance. Enjoy working with college students that have diverse academic, socioeconomic, cultural, sexual orientations, disabilities, and ethnic backgrounds. Emphasized the importance of students ability to build positive relationships and building trust in a team environment. Wrote and implemented a culinary team to feed homeless on Charlestons streets. Extremely high work ethics set and standards expected from self and staff and students. Pastry Chef/Manager 01/1995 to 01/1997 Company Name City , State Patissier and Boulangar (baking and pastry chef), and was promoted to Garde Manger, adding to her responsibilities, the preparation of cold foods, salads, appetizers, pates, and other charcuterie items.She was quickly promoted to Chef De Cuisine. Coexisting moved to mother property-Heritage Inn- Sun City, Arizona. Assistant Director of Kitchen/Dining Room Manager for a long term care and skilled nursing facility. Quality control of all foods and beverage served to residents, guests and employees, direction and facilitation of safety, sanitation and maintenance programs for employees of the community. Hiring and training of personnel for front and back of the house. Accountability for all line expectations, plating presentations, as well as all chef positions. Execution of resident and facility specialty functions from menu planning and implementation. Education Bachelor of Science : Business Management 2012 The Art Institute of Pittsburgh City , State , USA Associate of Applied Science : Culinary Arts 1998 The Art Institute of Phoenix City , State , USA Valedictorian, Outstanding Culinary Achievement Award, Presidents Honor Roll, 3.8 G.P.A. Personal Information I grew up on a farm in a small town of Superior, Pennsylvania. My early influences were all centered on food. My grandparents grew and sold their own vegetables and meats. Dennis Turkey Farm was known for its customer satisfaction and ‘clean farm' practices. I learned about environmental stewardship from grandparents that farmed holistically. I fondly remember working with Grandpa Dennis, plucking turkey feathers and processing chickens to fill the latest orders.Inside the farmhouse, I sat wide eyed watching my grandmother make what seemed like magic in her big wooden bowl filling the orders for our family restaurant called Glisans .I credit my grandmother for instilling within me the passion for savory and baking and using all of the chef senses! I have worked practically all of my life in some form within the hospitality world. I am very creative, positive, warm, personable with strong attention to detail and management skills. I pride myselfon quality of work with a strong work ethic. I pride myself on high customer satisfaction and client retention. I am a true leader and a fantastic administrator and teacher. Additional Information 1998-2000-Carter and Carter P.C.-Owned and operated a small catering establishment with my ex-husband. Primarily catering to church, government and homeless shelters. Carter and Carter P.C. Owned a Real Estate group which I spearheaded with my husband. 1995-96 -The Wigwam Resort- A Five Star fine dining establishment Banquet Server and Room Attendant, responsible for plating presentations and delivery to in-house clients. Chef de Partie. Pre-1995 - Dennis Turkey Farm, Glisan Restaurant –Employed in the family-owned business as Pastry Chef and Sales Processor . Skills Influential, Problem Solver, Strategic Planning, Risk Management, Service Quality Improvement, Staff Training, Staff-Retention Programs, Team Building, Team Leadership, Takes immediate action if Problems arise, Motivator, Problem Resolution, Employee Scheduling, Event Management and Promotion, Expense Control, High level of work Standards, Adjust Priorities Quickly,Understands and motivates employees and customers by analyzing and understanding and making them feel valued and understood. Environmental Stewardship.Serv Safe Manager. Culinary Science and Lecture. All hospitality responsibilities including: Quality control of all foods and beverage, Direction and facilitation of safety, Sanitation and Maintenance programs, Hiring and training of personnel for F.O.H. and B.O.H. Accountability for all time line expectations and procedures. Created and implemented grading rubrics. HAACP and food flow. | CHEF |
952 | MEDIA / ADVERTISING COORDINATOR Summary Knowledgeable and driven Copywriter and Communications professional offering expertise in writing, public speaking, advertising, vendor and print media relations. Superb writer and editor who communicates effectively with target audiences through strategic communication techniques, brand management and through Social Media Platforms. Highlights • Customer service-focused Relationship building expert Copywriter and copyediting Project management Exceptional writer MotivaExcellent communicator Strong proposal writer New program and promotion implementation Team player Decisive problem solver Deadline-driven Event Planning & Coordination Customer service-focused Relationship building expert Copywriter and copyediting Project management Exceptional writer MotivaExcellent communicator Strong proposal writer New program and promotion implementation Team player Decisive problem solver Deadline-driven Event Planning & Coordination Accomplishments • Secured feature article in North Dallas Gazette. •Interviewed in the Kenexa RPO COE Video Experience March 2012 to Current Company Name City , State Media / Advertising Coordinator •Planned and publicized events, including negotiating vendor contracts and designing promotional materials. Proofread and reviewed all print and electronic content for correct grammar and adherence to house style. Revised campaigns in response to feedback from the creative director, account team and clients. Reviewed and edited colleagues' written work for grammar, tone, voice and creative quality. Communicated with designers, graphic producers, video editors and videographers to create cohesive company voice. Developed copy and concepts for packaging, in-store collateral, video scripts, digital storytelling, print advertising, seasonal collections, shows, events and promotions. •Monitor and audit job postings and advertising placements to follow internal compliance requirements Manage and troubleshoot any issues arising while recruitment campaigns are in progress Maintain relationships with clients, advertisers, third-party vendors, and internal departments Work with account executives to determine client needs and budget Managing the production of digital and print communication materials including sourcing, managing, and maintaining vendor relationships. •Coordinate trainings, trade shows, and interview events Track advertising budget and coordinates with the accounting department for invoice issues Copywriter creatively contributing to Ad copy to encourage candidate traffic to meet client's need. •Proofread copy and obtain management approval for all content for all job postings, job fair advertisement. •Ensures the style and content is in harmony to the hiring goals, in addition to the company's brand. •Responsible for social media engagement initiatives to maximize social networking for our client's account. June 2010 to March 2012 Company Name City , State Senior Coordinator Responsible for launching new accounts and administrating interview processes that resulted in candidate interviews and offers Acted as a liaison to clients, HR business partners, staffing consultants, recruiters, talent acquisition team and the Candidate Care Center Team. Conducted candidate reference checks Responsible for launching new accounts and administrating interview scheduling Worked independently on accounts with minimal supervision with interview scheduling and offers. Detail Oriented in scheduling travel and interviews for candidates Led the Call Center roll-out training class. Led and contributed to the Mission Statement Committee for the Kenexa Candidate Care Center Represented the Candidate Care Center in prospective client interviews Led and participated in Kenexa Career Fairs (UTD and Kenexa-Frisco office). September 2008 to February 2009 Company Name City , State Human Resources Administrator Provided professional employee communication while supporting HR generalist and managers with performance management and improvement tracking through Microsoft Excel spreadsheet Maintained proper processing and maintenance of employee files and records retention Set up employee orientation, development, and training logistics and recordkeeping Communicated quality customer service and problem resolution in the administration and organization of training and staff meetings, employee training classes and workshops Modified HR administrative payroll policies and procedures, payroll distribution Assisted HR generalists with termination processing, exit interviews and job postings Provided contributions approved by Human Resources manager to local community organizations, events and charity services 7-11 Corporation (Corporate Retail. September 2008 to February 2009 Company Name City , State Materials Management Assistant Corresponded with domestic and international vendors and distributors in efforts to aggressively monitor the timely delivery of products. Generated and manipulated daily, weekly and monthly Microsoft Excel spreadsheet reports of financial logistics. Generated and verified purchase orders and assisted with inventory management. Produced and reconciled invoices with accounts receivable and payable departments during close out and for month end reports. June 2006 to January 2008 Company Name City , State Merchandise Business Associate Processed new items and current product introduction for distribution throughout National and Canadian stores to meet specific time deadlines. Worked to ensure that new and existing product were accurately processed in system to meet needs of the retail stores and for the production of sales and inventory results Met weekly with distributor representatives to communicate monthly and weekly goals of new and re-introduction items that need to be set up in system Corresponded with field consultants with pricing issues and new product developments Maintained the MBS TEAM Daily Kickoff newsletter Coordinated monthly team building events Authorship If Dr. Martin Luther King Jr., Were Alive Today, What Would His Dream Be. 2009 Working With Class"- 2011 Continuous Learning Presentations Working with Class, Kenexa Corporation, 2011 Diversity in the Workplace, Kenexa Corporation, 2011 Building Relationships, Kenexa Corporation, 2010 Account Introduction, Kenexa Corporation, 2010. Education May, 2009 Collin County Community College State Associates of Arts March, 2017 Southern New Hampshire University State Bachelors of Arts : Communications / Public Relations Skills accounting, accounts receivable, administrative, Adobe, advertising, Ad copy, AS400, budget, BI, Business Objects, Call Center, content, Copywriter, client, clients, customer service, delivery, Detail Oriented, financial, hiring, Human Resources, HR, inventory management, inventory, team building, logistics, Lotus Notes, Managing, materials, meetings, Microsoft Excel, Microsoft Office Suite, office, Outlook, networking, newsletter, Oracle, payroll, performance management, policies, Presentations, pricing, problem resolution, processes, progress, quality, QuickBooks, recruitment, Retail, Retek, sales, SAP, scheduling, spreadsheet, staffing, supervision, trade shows, employee training, troubleshoot, Vantive, workshops | DIGITAL-MEDIA |
953 | BANKING RELATIONSHIP SPECIALIST Summary Highly enthusiastic customer service professional with 7 years of client interface experience. Dedicated Customer
Service Representative motivated to maintain customer satisfaction and contribute to company success. Strong organizational skills, Customer service expert, Active listening skills, Adaptive team player, Courteous demeanor, also seasoned in conflict resolution with an energetic work attitude. Highlights Creative problem solver Types 45 wpm Call Center Reliable Excellent communication skills Friendly Approachable Exceptional customer service Accomplishments Consistently achieved a 100 % teller balancing average, as well as balanced daily cash drawers and vaults totaling an average of $ 900,000 . Experience Banking Relationship Specialist Jul 2005 to Sep 2011 Company Name － City , State Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer Service Customer Service Inbound Call Center Transfer calls to appropriate department when necessary Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Computed Data Reports Provided required weekly, monthly and quarterly reports listing sales figures and client track records. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Opened and closed personal and business checking, saving, and cd accounts, processed safe deposit box transactions, created cashier checks, entered customer data into chex systems, processed fed ex shipments, filing, answering phones, sending faxes, responsible for making executive decisions regarding new customer relationships. Completed daily incoming and outgoing banking reports. Merchant Teller Dec 2004 to Jul 2005 Company Name － City , State Processed large deposits for merchant customers, assisted with incoming and outgoing courier transactions,. Responsible for balancing accurately on a daily basis. Assisted Operations Manager with teller line, answered phones, filing, and all other duties associated with the position of a Merchant Teller. Teller Jun 2004 to Dec 2004 Company Name － City , State Cashed checks for new and existing customers, processed incoming daily reports, completed mail deposits in dual control. Processed cashiers checks and money orders, processed credit card payments, and all other responsibilities associated with the position of a Teller. Education Associate of Science , Inter Social Behavioral Sciences 2016 Los Angeles Southwest College － City , State , United States Received certificate in Fingerprinting. Skills In and outbound call center, Excellent customer service assistance, Fax, Filing, Answering phones, Type 50 wpm, Microsoft word and excel. | BANKING |
954 | FINANCE DIRECTOR Summary Finance Director with experience in strategic planning, budgeting and accounting. Highlights Data trending Motivated Professional Process implementation Process implementation Staff leadership and development Experience Company Name May 2012 to Current Finance Director City , State Implemented new Accounting procedures within Quickbooks. Prepare company payroll and submit to ADP bimonthly. Work daily with Microsoft Excel in creating worksheets when needed. Prepare monthly Payroll Financial Statements for the Corporation. Review Financial Statements within Quickbooks. Work Directly with HR Director, Standards Compliance Coordinator, Treasurer and CEO. Company Name July 2011 to May 2012 Systems Manager City , State Process all Medicaid Claims as well as billing errors, denials and payments. Entered new Medicaid patient Enrollment papers into Medical Program Daily. Analyze patient accounts daily for errors. Assist Financial Director daily with various tasks. Process and post Medicaid billing daily. Developed work with data entry including: Customer and Patient Satisfaction, Clinical Monthly Packets as well as the Employee Census. Company Name June 2008 to March 2010 Staff Accountant City , State Analyzed financial and accounting records Used Accounting and Auditing Sox procedures to evaluate information and review compliances Conducted payroll audits and inventory counts Assisted with internal audits Applied cash deposits against accounts receivables daily Reviewed Journal Entries and monthly Landowner Statements to pass Sox compliance Education YOUNGSTOWN STATE UNIVERSITY 2008 Bachelor of Science : Business Administration City , State , US Skills •Microsoft Excel -- Intermediate skill level •Microsoft Acess -- Basic skill level •Quickbooks -- 3 years experience •ADP Payroll System -- 3 years experience | FINANCE |
955 | GRADUATE RESEARCH ASSISTANT Profile Results-driven Animal Nutritionist with good research and teaching experience Areas of Expertise Dairy Nutrition Food Safety Feed supplementation strategies Professional Experience Graduate Research Assistant 07/2013 to Current Company Name City , State Ongoing Researches -Effect of prototype sequestering agents on performance and milk aflatoxin M1 concentrations of dairy cows fed aflatoxin B1-contaminated diets. -The effect of selected lactic acid bacteria on the microbial composition and on the survival of pathogens in the rumen in context with their probiotic effects on ruminants -An in-vitro study on the use of tropical plants and essential oils in mitigating methanogenesis in ruminant. Assistant Lecturer 08/2010 to 06/2013 Company Name City , State -Instructed a class of 156 students in animal feed and feeding course -Lectured and communicated effectively with students from diverse backgroups -Inspired students to translate their academic interests into the real world by taking positive actions Education Ph.D. : Ruminant Nutrition 2017 University of Florida City , State , USA Awards -Grinter Fellowship for outstanding new PhD students -Certificate of outstanding academic achievement, University of Florida International Center Master of Science : Monogastric Nutrition 2011 University of Agriculture City , State , Nigeria Awards -University of Agriculture Graduate Fellowship -Postgraduate Tuition Scholarship for First Class Students in the University -Dufil Prima Schloarship for postgraduate students in Nutrition Bachelor of Agriculture : Animal Nutrition 2009 University of Agriculture, Abeokuta City , State , Nigeria Award Academic achievement award for graduating with a First class...4.59 out of 5.00. Affiliations Nigerian Society of Animal Production American Society of Animal Science Publications Peer-reviewed Publications -C. M. Huisden, N. J. Szabo, I.M. Ogunade and A. T. Adesogan (2014). Mucuna pruriens detoxification: 1. Effects of ensiling duration and particle size. Animal Feed Science and Technology. (IN PRESS). -Ogunade I.M., Eruvbetine., D., Oyekunle, A.O, Fafiolu, A.O, Olorunsola, R.A., Oso, A.O., Sobayo, R.A., Falola, A.C., Osho, S.O. and O.M Sogunle (2012). Control of salmonella organisms in laying hens through the use of feed additives. Nigeria Poultry Science Journal 9: 166-171. -Olorunsola R.A, Eruvbetine D, Oyekunle M.A, Jegede A.V and Ogunade I.M (2012); Salmonella organism transmission in hatching broiler eggs, Journal of Biology, Agriculture and Healthcare, Vol 2, No 10. -I.B Allison, D.A Ekunseitan, A.A Ayoola, S.O Iposu, O.M.O Idowu, I.M Ogunade and S.O Osho (2013). Effect of beak amputation and sex on the pecking rate damage and performance parameters of turkey. Paskitan Journal of Biological Sciences 16(19): 1022-1027. -R.A. Sobayo., A. O. Oso, O.A. Adeyemi., O.G. Sodipe, A.O. Fafiolu, Odetola, O.M and I.M. Ogunade. 2013. Growth response and nutrient digestibility of broiler chicken fed graded levels of phytobiotics (Garcinia kola; Bitter kola). Journal of Applied Agricultural Research 5(1), 91-99. Official Publication of Agricultural Research Institute, Nigeria. -A. O. Oso, A. S. Haastrup, A. J. Ajibade, K.O. Olowonefa, A.O. Aluko, I.M. Ogunade, S.O. Osho, A.M. Bamgbose. (2013). Growth performance, apparent nutrient digestibility, caecal fermentation, ileal morphology and caecal microflora of growing rabbits fed diet containing probiotics and prebiotics. Livestock Science. 157: 184-190. -Oso, A. O, G.A. Williams, A.V. Jegede, R.A. Sobayo, A.O. Fafiolu, O.M.O. Idowu, M. O. Sogunle, O.S. Akinola, O.O. Adeleye, l A.R. Olorunsola, I.M. Ogunade, S.O. Osho, F.O. Obadire, A.M Bamgbose. 2014. Interactive effect of whole millet feeding and mannan oligossaccharides supplementation on growth performance, serum biochemistry and organ weights of helmeted guinea fowl (Numidia meleagris). Livestock Science 159: 46-52. -Osho, S.O., Oso, A.O., Akpan, I.E., Ayanniyi, T.A., Ogunade, I.M., Durosaro, S.O. and Idowu, O.M.O. (2013). Health status and blood parameters of weaner rabbits fed diets containing varying dietary fibre and digestible energy levels. Journal of Biology, Agriculture and Healthcare. 3(19): 79-86. Published by International Institute for Science, Technology and Education, UNITED STATES OF AMERICA. -Durosaro, S.O., Ojo, A., Fadare, A.O., Olowofeso, O., Ilori, B.M., Osho, S.O., Ogunade, I.M. and Ozoje, M.O. (2013). Effect of Coat Colour on Water Intake and Feed Utilization of Intensively Reared West African Dwarf Sheep in the Humid Tropics. Journal of Biology, Agriculture and Healthcare. 3(19): 31-37. Published by International Institute for Science, Technology and Education, UNITED STATES OF AMERICA. -Ekunseitan, D.A., Balogun, O.O., Eruvbetine, Daisy, Abiola, S.S., Sogunle, O.M., Ogunade, I.M., Egbeyale, L.T., Ayoola, A.A., Akinola, O.F., Allison, I.B. and Osho, S.O. (2012). Visual assessment, proximate composition and cost analysis of three differently processed discarded vegetable-bovine blood-rumen content mixtures as substitutes for conventional feedstuffs. Short Communication Nigerian Journal of Animal Production 39(2):211-217. Conference Papers -Ibukun M. Ogunade, Kathy G. Arriola, Rafael M. Martins, Bibiana Y. Coy, Chelsea L. Curry, Deborah K. Terkoski, Amber Rubright, Marcos G. Zenobi, Zhengxin Ma, Charles R. Staples, Adegbola T. Adesogan (2014). Effect of prototype sequestering agents on performance and milk aflatoxin M1 concentrations of dairy cows fed aflatoxin B1-contaminated diets. ADSA-ASAS-CSAS Joint Annual Meeting, Missouri, USA 07/2014 -O. Oso, O. Erinle, A.V. Jegede, A.O. Fafiolu, R.A. Sobayo, R. Olorunsola, A.M. Bamgbose, I.M. Ogunade, S.O. Osho, W.A. Olayemi, F.O. Oke. (2013). Effect of whole millet feeding and mannan oligosaccharides supplementation on organ weights of Cockerel Chicks. WPSA (UK Branch) Annual Meeting 16th-17th April 2013. The Jubilee Campus, Nottingham University. UNITED KINGDOM -Ogunade, I.M., Eruvbetine D, Fafiolu, A. O., Oyekunle, M.A, Oso, A.O, Sobayo, R.A, Osho S.O, Ekunseitan D.A. 2012. Effect of dietary mannan oligosaccharides on the prevalence of Salmonella organisms in the dropping of sampled laying hens within South-Western Nigeria. World's Poultry Science Association (UK Branch) Annual meeting 24-25th April, pg 35 Jubilee Campus, Nottingham University. British Poultry Abstracts 8 (1):44-45. UNITED KINGDOM Skills -Great Organizational skills -Good Numerical and analytical skills | AGRICULTURE |
956 | SALES ASSOCIATE Summary Reliable and friendly worker who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. Highlights Cash handling accuracy Organized Time management Detail-oriented Excellent multi-tasker Strong communication skills Proficient in MS Office Flexible schedule Accomplishments 2014-15 ASU Scholastic Award 2010-2014 Westview High School Honor Roll Proficient in Microsoft Office (Word, Excel, PowerPoint), Valid Driver's License, Food Handler's Card Experience Company Name June 2015 to Current Sales Associate City , State • Ensure great customer service by assisting in location, availability and selection of merchandise • Maintain store selling floor, fitting rooms, visual displays, presentation and conditions • Assist in daily store recovery, before, during or after store opening hours • Promote current sales and promotions to customers, including pricing of merchandise • Adhere to company policies, procedures, and loss prevention practices • Complete sales transactions and maintain proper accountability at registers • Process merchandise returns and exchanges courteously and under company guidelines • Support all management, leads and sales team at all times Company Name December 2014 to February 2015 Sandwich Artist City , State Provided friendly customer service while doing multiple tasks in a busy and fast-paced environment Prepared prep and sandwiches Daily cleaning Exhibits a cheerful and helpful manner while greeting guests and preparing their orders. Demonstrates a complete understanding of menu items and explains them to guests accurately. Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change. Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift. Prepares food neatly, according to formula, and in a timely manner. Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift. Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up. Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning. Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY� Operations Manual. Maintains a professional appearance and grooming standards as outlined in the SUBWAY� Operations Manual. Performs light paperwork duties as assigned. Completes University of SUBWAY�courses as directed Company Name October 2013 to September 2014 Cashier/Sales Associate City , State Folded, straightened, and sorted clothes in Juniors department Rung up customers and bagged purchases Smiles and Says Hi!” Greets all customers and Associates encountered with a smile and encourages others to smile and say hi. Assists customers in a friendly, courteous manner. Adheres to the “Yes We Can” policy and efficiently resolves customer's questions and requests. Supports fellow Associates through Yes We Can actions and behaviors. Promptly responds to call box/phone pages.Consistently uses the 5 step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer. Solicits, opens and activates Kohl's Charge applications in accordance with Company standards. Solicits e-mail addresses from customers. Responds appropriately to POS backup calls and Service Desk calls. Assists at POS and Customer Service as needed and complies with the Company's “2 in-a-line” standard. Properly holds merchandise for customers when needed, including returning merchandise not picked up to the sales floor. Processes rainchecks within Company standards. Company Name October 2012 to September 2014 Sandwich Artist City , State Provided friendly customer service while doing multiple tasks in a busy and fast-paced environment Prepared prep and sandwiches Daily cleaning Exhibits a cheerful and helpful manner while greeting guests and preparing their orders. Demonstrates a complete understanding of menu items and explains them to guests accurately. Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change. Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift. Prepares food neatly, according to formula, and in a timely manner. Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift. Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up. Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning. Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY� Operations Manual. Maintains a professional appearance and grooming standards as outlined in the SUBWAY� Operations Manual. Performs light paperwork duties as assigned. Completes University of SUBWAY�courses as directed Education Arizona State University 2018 Bachelor of Arts : African American Studies City , State , United States 08/14-present Arizona State University Skills Customer Service, Retail Sales Associate, Cashier,MS Excel,Office, Powerpoint, Word | SALES |
957 | AVIATION OPERATION SPECIALIST Summary Pursuing a position as a Client Support Specialist II, along with the opportunity to achieve and maintain the highest level of customer service, data compilation, and team excellence. Highlights Staff training and development New employee orientations Microsoft Office Suite expert Attention to detail Maintains confidentiality People-oriented Organized Exceptional communicator Secret Security Clearance (Clearable) Accomplishments Awarded with good conduct medal for excellent military service Awarded (2) Army Achievement Medals. Experience Aviation Operation Specialist January 2014 to February 2015 Company Name - City , State Compiled, managed, and maintained sensitive flight data for more than 60 aviators ensuring all flight departures and arrivals were successful and all aviator flight information was accurately and consistently logged for daily and weekly flight reports. Safeguarded, analyzed and maintained up-to-date aviator flight hours and personnel individual flight records utilizing Centralized Aviation Flight Records (CAFRS) information operating systems for more than 60 aviators identifying and correcting deficiencies by 20%. Presented excellent communication skills through secured radios identifying all aviators medical status, their aircraft information and location in cases of precautionary landings due to aircraft deficiencies, weather or accidents, in order to inform the appropriate channels with a increased response and personnel and aircraft recovery time. Monitored secured radios in order to assist the aviators with their take off and landing by contacting maintenance crews and fueling crews when needed increasing communication between all parties and rapid service. Managed equipment with a cost of more than 30 thousand dollars with no loss conducting constant inventory checks and following detail specific procedures when issuing and receiving specific equipment. Continuously organized and created systems of labeling and storing of classified documents and equipment. Provided excellent customer service to all aviators who had issues or concerns regarding their flight hours by searching through all previous records ensuring that all their current hours were accurate. Tracked all aviators and aircraft utilizing digital mapping systems. Assisted the control tower and base ops by communicating aviator and flight information. Secret security clearance. Defense Travel System Representative January 2012 to December 2014 Company Name - City , State Managed over 1 million dollars of Federal funds in travel arrangements, claims and travel reimbursements for over 300 employees using Defense Travel Operating Systems (DTS) resulting in a decrease of error with excessive expenses by 10%. Ensured rapid travel pay reimbursement and entitlements. Excelled in communicating data, reports and trackers of all Federal funds utilized for personnel travel, claims and reimbursements. Safe guarded and destroyed all sensitive personnel information such as social security numbers, and bank accounts decreasing identity theft. Provided stellar customer service to more than 300 employees individually and collectively by coordinating all of their travel arrangements for career progression training and special missions within different states and countries providing them with a smooth transition. Maintained all accounts for over 300 employees and created trackers through excel their inbound and outbound dates. Worked side by side with SATO travel agency in order to book flights and car rentals for all employees who were travelling on missions, trainings and/or emergencies. Created reports for all employees who were delinquent in closing out their travel vouchers Trained 5 employees on DTS policies and procedures along with federal fund allocation and entitlements. Secret security clearance. Administrative Assistant July 2011 to December 2011 Company Name - City , State Secret security clearance Created weekly rotational day and night flight schedules on excel assigning aviators specific dates and times for potential flights enforcing fairness while maximizing productivity. Filed all approved flight schedules as per the FAA Created battle rhythm books for missions and training with policies, procedures, directories, maps, schedules, all content needed as reference to complete specific missions. Excellent communication skills by answering phone calls and relaying messages, sending out emails and replying to emails with a fast response time. Prepared weekly reports of actual flight times, aviators and of aircrafts flown. Education Bachelor of Arts : Organizational Leadership University of Brandman - City , State , US Expected graduation date of February 2017 BBA : Business Administration Accounting University of Puerto Rico - City , State , USA Completed 115 credit hours towards Business Administration, Accounting Personal Information I enjoy reading, dancing, watching scary movies, and spending time with my family. Additional Information Honorable Discharge Skills travel agent, flight hours keeper, trainer, excellent communication, fast learner, content, high motivation, excellent customer service, manager of DTS, digital mapping, manager of funds, inventory, excel, personnel tracker, policies enforcer and trainer, honest, high levels of integrity, efficient under high levels of stress, team leader, enjoy challenges, security clearance (clearable), travel arrangements coordinator, fully bilingual Spanish/English. | AVIATION |
958 | THEATER ARTS TEACHER & PROGRAM DIRECTOR Summary Passionate and dedicated Theater Arts Teacher with expertise in secondary curriculum development, classroom management, relationship building, continued professional development and management of a successful Theater Arts program for over six years. Highlights Valid and Current Teaching Certification in Texas Strong communication skills Talented public speaker Talented mediator Self-motivated Results-oriented Accomplishments Dallas Theater Center & Project Discovery Partner & Grant Recipient Local School Council Committee Member Freshman Class Sponsor High School U.I.L. One Act Play Director Middle School U.I.L. One Act Play Director U.I.L. Theatrical Design Sponsor and Coach U.I.L. Young Film Makers Sponsor U.I.L. Prose and Poetry Judge U.I.L. Young Film Makers Judge Texas Educational Theatre Association Member Teacher of the Month Partner with Student Council activities Emergency Relocation Team Member Drama Club Sponsor Musical Theater Productions Booster Club Member Junior Class Prom Sponsor Experience Theater Arts Teacher & Program Director August 2008 to Current Company Name － City , State Theater Arts 1-4, Technical Theater and Theater Arts Production to grades 9-12. U.I.L.One Act Play Director U.I.L. Film Festival Contest Sponsor & Judge Direct Fall Play Production or Musical Maintain professional and student memberships, auditions, travel and workshops Drama Club Sponsor Maintain Drama Club Activity Funds and club activities Account Management Supervisor to Theater Arts Co-Sponsor Continue Professional Developmental Courses Administrate Eustace High School Facebook and EHS Theater Arts Twitter pages Draft and publish Eustace ISD "The Yard" for Theater Arts Secondary English III & TAAS Language Arts Teacher July 2000 to August 2002 Company Name － City , State Secondary English & Literature; TAAS Language Arts 9th-11th Preparatory and Remediation TAAS Language Arts Tutoring TAAS Testing Administrator Set and communicated ground rules for the classroom based on respect and personal responsibility. Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance. Mentored and counseled students with adjustment and academic problems. Created lesson plans in accordance with state curriculum and school-wide curriculum standards. Established positive relationships with students, parents, colleagues and administrators. Coached students and reviewed test material in preparation for Texas state-wide standardized tests. Integrated technology into the curriculum to develop students' word processing and research skills. Secondary English III & Theater Arts I Teacher June 1998 to July 2000 Company Name － City , State English III and Beginning Theater Arts Teacher for grades 9-12. CO-Sponsored Thespians Children's Show Production Director English Department textbook adoption . Secondary Student Teacher January 1998 to April 1998 Company Name － City , State Secondary Student Teacher for Theater Arts I and English.III Classroom management Co-director of class plays Assisted with UIL one act play competition Acting and Creative Dramatics Theater Teacher October 1997 to January 1998 Company Name － City , State Teaching Artist: Acting III and Musical Theater. Implemented lesson plans in creative dramatic projects, singing, dancing, and voice. Conducted activities, instructed small groups, and provided whole class instruction. Leader of all group performances and exercises. Acting Teacher June 1997 to August 1997 Company Name － City , State Elementary Creative Dramatics teaching artist for Children's Courtyard Daycare Centers. Children's Summer Plays Whole class instruction and lead all group performances and exercises. Secondary Teaching Residency January 1997 to May 1997 Company Name － City , State Mentor for Speech and English students Instruction of small groups, whole class instruction General Grading Rubrics and Assessment Secondary Teaching Internship January 1997 to May 1997 Company Name － City , State One on one instruction, instructing small groups, and providing whole class instruction. Education Bachelor of Arts in Theater Arts : Theater Arts , 1998 University of Texas at Arlington － City , State , US GPA: GPA: 3.74 Theater Arts GPA: 3.74 Associate of Arts : Liberal Arts , 1995 Tarrant County Community College － City , State , US GPA 3.83 Phi Theta Kappa Member, P HI TAU Chapter Honor Graduate : Liberal Arts Mabank High School － City , State , US National Honor Society - Top 15 Student Council Officer and Member Drill Team Dance Team Key Club Member Key Speaker and President of Business Office Professionals French Club Latin Club Orvil Pirtle Memorial Scholarship Rotary Club of Athens, Texas TVCC Social Sciences Scholarship Work Study Program: Social Sciences Division Department Chairman Skills Team Building Program Development Management Goal Setting and Implementation | ARTS |
959 | ENGINEERING MANAGER/QUALITY MANAGER Profile Results driven Mechanical Engineer with excellent technical, analytical, and communication skills. A record of positive achievement demonstrated by extensive participation and leadership in Manufacturing Engineering, Engineering Management, and Production Management projects. Additional experience in design, marketing and manufacturing support for fabricated metal products used for polymer filtration, turbine engine gas path seals, aerospace and industrial acoustic treatments, and thermal barrier systems. Four years experience in product design and manufacturing supervision for metallic brush seals used in gas and steam turbine engines. Seven years experience in Design and Manufacturing Engineering of aerospace and industrial acoustic products. Developed process for electrolytic nickel plating and brazing components used for semi-conductor bases. Justified, specified, developed layout and supervised construction of a 20,000 square foot metal working plant used for manufacturing semi-conductor bases. Developed manufacturing process for turbine engine abradable air seals. Justified, specified and supervised installation and start up of machine tools, furnaces, welding equipment, and adhesive bonding equipment used to manufacture turbine engine compressor shrouds and main engine and auxiliary power unit acoustic treatments. Designed proprietary equipment for use in manufacturing porous metal fiber media used in filtration, acoustic, thermal barrier and air seal applications. Oversaw implementation of AS9100 and ISO9001 Quality Management Systems. Managed relocated product distribution activities from New York to Florida. Areas of Expertise Project Management Quality Management System Implementation Production and Engineering Management Staff development Cost reduction Process development and documentation Process improvement/simplification Source evaluation and selection Professional Experience Engineering Manager/Quality Manager May 2000 to December 2015 Company Name - City , State Design, build, and test acoustic silencers for industrial and aerospace applications. Provide noise control analysis, recommend materials and noise control solutions. Provide other technical analysis as needed to support sales and marketing. Provide sales support for other electrical and mechanical devices distributed by Allied International. Responsible for all shop and office functions at the DeLand, FL facility. Responsible for Allied's Quality Management and Quality Control activities. Manufacturing Engineer Project Engineer, Sales Engineer Product Development Engineer, and Manufacturing Engineering Manager April 1980 to May 2000 Company Name - City , State Managed a staff of up to 12 manufacturing engineers and technicians. Department responsibilities included development and documentation of all manufacturing and inspection processes, vendor selection, product cost estimating, equipment justification, design and installation, tool and fixture design, and facility planning. Member of the Technetics Quality Council, Material Review Board, and Management Corrective Action Board. Chairman of the Statistical Process Control Committee. Supervised development of manufacturing capabilities for machining, welding, brazing, heat treating, metal plating, adhesive bonding, and plasma spraying in compliance with a wide variety of commercial, aerospace, and government requirements. Worked with equipment and service suppliers to develop new manufacturing processes for brush seals and other new products. Supervised scheduling and daily activities of employees in the machine shop, seal ring, and brush seal manufacturing cells. Provided designs and/or provided customers with design assistance for sintered metal fibers used for abradable turbine engine seals, acoustic treatments, thermal barriers, high temperature gaskets, and compliant spacers. Collected and analyzed data for statistical process control and improvement. Audited systems and processes for ISO 9000 compliance. Developed operator and equipment test procedures for special process qualifications. Justified and supervised installation of in-house CAD/CAM capabilities. Managed an 18 month Just In Time implementation project with assistance from a team from Arthur Anderson Consultants. This project was successful in reducing product lead times and work in process inventory by over 25% for stainless steel filter element manufacturing. Education Bachelor of Science : Mechanical Engineering , 1978 Rose-Hulman Institute of Technology - City , State , USA Bachelor of Science in Mechanical Engineering, - Rose-Hulman Institute of Technology. Additional management and business training at Stetson University and Brunswick Corporation. Skills Experience with AutoCAD, Microsoft Office, and various ERP systems. ISO9001 and AS9100 auditing. | ENGINEERING |
960 | PATIENT CARE TECHNICIAN Summary Enthusiastic and hardworking nursing school graduate. Graduated Salutatorian and Magna Cum Lauda from Chamberlain University. My can-do attitude has led me to be a valued member to all my prior employers. I am extremely dedicated and always strive to provide the best service possible, one that I can proudly put my name on. I understand the importance of getting the job done correctly the first time, and in a timely manner. I will be a strong advocate for my patients and for the healthcare team I work for. Experience 12/2016 to 07/2017 Patient Care Technician Interviewed patients, measured vital signs, and documented all information on patients' EMR. Assisted nurses in pre-and postoperative therapy with treatments; inserting and
discontinuing Foley catheter, discontinuing IV catheters, and maintaining IV fluids. Collected and prepared laboratory specimens, preformed glucose monitoring. Transported patients via wheel chairs and stretcher, assisted patients to
ambulate around the unit. Notified nurses of any conditional changes of patients in my care. Provided care and comfort to all patients, ensuring the best possible care. 06/2010 to 12/2014 Server Company Name Assisted patrons during selection of food and beverages by presenting menu, and offering recommendations. Transmitted orders to bar and kitchen by recording patrons' choices; identified patrons' special dietary needs and special requests. Protected establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies. 09/2005 to 09/2009 Aviation Electronic Technician Company Name Drastically reduced aircraft discrepancies by 30% during my tenure with Patrol Squadron Sixteen. Troubleshot, replaced, and repaired critical electronic equipment on 17 different P-3C aircraft avionic systems. Responsible for accurate and timely updating of aircraft log books. Accountable for over 10 junior sailors in my work center. 07/2000 to 08/2005 Company Name Assisted DVM with medical examinations, triaged incoming patients and managed clients throughout their visit. Prepared animals for surgery, prepared surgical packs, monitored patients under anesthesia, and assisted Veterinarians during surgical procedures. Performed dental procedures, x-rays, lab and bloodwork. Gave vaccinations, obtained blood samples, and administered medications. Monitored and appropriately documented patient vital signs and activity. Clearly communicated instructions to my clients and veterinary assistants. Education and Training June 25, 2017 Bachelors of Science Degree : Nursing Chamberlain University － City , State Nursing May 6, 2011 Associates of Arts Florida State College of Jacksonville Interests Registered Nurse- State of Florida July 18, 2017
*American Heart Association Basic Life Support (BLS) Certification
Preceptorship at UF HEALTH EMERGENCY DEPARTEMENT:
*Stabilized and managed basic life support of high acuity patients.
*Triaged patients according to their acuity.
*Assessed and collected data on patient health history and current condition.
*Coordinated with health care team, including physicians, pharmacists, and technicians.
*Initiated corrective action when equipment or patient showed adverse or worsening condition.
*Documented all information concisely, accurately, and according to hospital policies.
*Inserted IV catheters, administered IV fluids, and medications when appropriate.
*Collected blood specimens and interpreted lab results.
*Collected and prepared laboratory specimens, and performed glucose monitoring.
*Assisted physicians in performing procedures.
*Initiated patient education, including how to manage illness/injury by explaining post treatment home care needs, diet, exercise, self-administration of medication, as well as referrals.
Clinical Experience: Over 400 hours
UF Health
*Transitional Care Unit
*Neurological Medical Surgical
*Orthopedic Medical Surgical
*Labor and Delivery
*Neonatal Intensive Care Unit
*Neonatal Intensive Care Unit, Step down
*Pediatric Emergency Department
*Intensive Care Unit
Northeast Florida State Hospital
*Mental Health Nursing
Memorial Specialty Hospital
*Medical Surgical Skills anesthesia, C, clients, policies, presenting, recording, safety, surgery, therapy, vital signs, x-rays Additional Information Licensure:
*Registered Nurse- State of Florida July 18, 2017
*American Heart Association Basic Life Support (BLS) Certification
Preceptorship at UF HEALTH EMERGENCY DEPARTEMENT:
*Stabilized and managed basic life support of high acuity patients.
*Triaged patients according to their acuity.
*Assessed and collected data on patient health history and current condition.
*Coordinated with health care team, including physicians, pharmacists, and technicians.
*Initiated corrective action when equipment or patient showed adverse or worsening condition.
*Documented all information concisely, accurately, and according to hospital policies.
*Inserted IV catheters, administered IV fluids, and medications when appropriate.
*Collected blood specimens and interpreted lab results.
*Collected and prepared laboratory specimens, and performed glucose monitoring.
*Assisted physicians in performing procedures.
*Initiated patient education, including how to manage illness/injury by explaining post treatment home care needs, diet, exercise, self-administration of medication, as well as referrals.
Clinical Experience: Over 400 hours
UF Health
*Transitional Care Unit
*Neurological Medical Surgical
*Orthopedic Medical Surgical
*Labor and Delivery
*Neonatal Intensive Care Unit
*Neonatal Intensive Care Unit, Step down
*Pediatric Emergency Department
*Intensive Care Unit
Northeast Florida State Hospital
*Mental Health Nursing
Memorial Specialty Hospital
*Medical Surgical Awards:
*Salutatorian, and Magna Cum Laude graduate from Chamberlain University.
*Honor Graduate: P-3 Electrical Connector and Wire Repair Organizational Maintenance Course and P-3C Avionics Organizational Level Maintenance Course, Aug. 2006.
*Enlisted Aviation Warfare Specialist, Nov. 3, 2006
*Department of the Navy, Good Conduct Award, Sept. 7, 2007
*Navy and Marine Corps Achievement Medal, Sept. 6, 2009 | AVIATION |
961 | DIRECTOR OF PROGRAMMING ARTS Professional Profile Tech-savvy Performing Arts Director well-versed in all aspects of event management from inception to completion. Excels in marketing and talent programming, as well as process rethinking and improvement. Qualifications Productivity improvement Detail-oriented Superb time management skills Process improvement Multi-unit operations management Natural leader Unsurpassed work ethic Results-oriented Relevant Experience In my time as the Director of
Programming Arts at DSU, I have drastically improved the bottom line of
shows at the Cox Performing Arts Center and the Tanner Amphitheater and have simultaneously created and funded
permanent improvements and endowments. The Trailblazer Summer Concert Series at
the Tanner went from consistently losing money to net profit in both 2015 and
2016.
By changing the way tickets are
marketed, I was able to generate a 30% increase in season ticket memberships to the Celebrity Concert Series in only one year. I have also created a scholarship
program for College of the Arts students at DSU which financially supported
twelve students in 2016. I sought and obtained donations from the community in
order to completely renovate the Cox Center's Green room and made permanent
improvements to the aesthetics of the stage at Tanner Amphitheater including
adding shade to the performing area as well as new lighting and sound
equipment. All of this was completed without receiving any additional funding from the University. Experience 03/2014 to Current Director of Programming Arts Company Name － City , State As the Director of Programming Arts
at Dixie State University, I am responsible for the cultural arts activities at
multiple venues. The Cox Performing Arts Center (1200 seats) is the home of the Celebrity
Concert Series (CCS) which has been the premier performing arts series in
the area since 1958. I am responsible for the management of the CCS and
my duties include overseeing all programming, marketing, hospitality, financial accounts, administration, and
fulfillment. I am also responsible for interacting with and guiding the
CCS Board of Directors comprised of community leaders and performing arts
enthusiasts. The CCS plays host to a wide variety of entertainment genres.
Our current season includes Manhattan Transfer with Take 6, the Utah Symphony,
The Drifters, GENTRI, and Canadian Brass to name a few.
I am also responsible, during the
summer months, for all facets of programming and management of the Tanner
Amphitheater (1600 seats) in Springdale, Utah at the entrance to Zion National Park. Before
I came to DSU, this outdoor theater was used for a handful of local artists
playing weekend shows on a bare stage. I have completely rethought this venue
by adding visual design elements, incorporating concessions and catering,
seeking and obtaining permits to serve alcohol, and structuring the programming
around two series formats. The first series is comprised of festival-style events where each
performance date is focused on a specific genre of music and marketed as a
standalone event with multiple artists hired for each show. The results have been miraculous as we turned a poorly attended series into an important,
well-attended festival that was supported both by the community and the
tourists staying in Springdale as part of their vacation to Zion National
Park.
The second series is an original
show called, "Sanctuary: The Story of Zion" which was written to
correspond with the centennial celebration of our National Parks. I co-created,
produced, and directed the show as well as assembled and hired the performance
and tech team. This show was based on feedback we received from the area
business owners when asked what kind of entertainment would best be supported by
the tourists who come to the area. Sanctuary tells the story of Zion National
Park though storytelling, music, and the unique usage of video projection to
share testimonials of many prominent Zion Park officials as well as world-class
artists and climbers who call Zion home. 01/2010 to Current Board of Directors Member Company Name － City , State SUSWA continues to be a creative force in the Southern
Utah area by providing a platform for an active group of like-minded
individuals interested in the art of songwriting and performance. SUSWA plans
and implements various clinics for its membership throughout the year. As well,
we create and manage multiple concert series each year in St George, Utah. 01/1994 to 03/2015 Operations Manager Company Name － City , State As Operations Manager/Owner of
Spiral Studios, I was responsible for the daily management of a busy commercial
recording studio. From serving area musicians in a state-of-the-art studio, to
creating production music that has been featured on such networks as Discovery,
Disney, A&E, and many others, I managed each of these activities along with
a talented staff of creative minded engineers and musicians.
Spiral Studios has also been
involved with many festival-style shows by hiring and managing artists and providing A/V equipment. In my time at Spiral Studios, I was able
to create many industry relationships with both entertainers and
management. These relationships have
allowed for a deep understanding of performing arts from the perspective of an
entertainer as well as a director. This
knowledge informs my decisions and gives me a unique perspective in my role as Director of
Programming. I continue to own Spiral Studios but have turned day-to-day operations over to a studio manager and a staff of creative engineers. 01/1994 to Current Musician Company Name － State As a touring/performing musician, I have had the opportunity to travel the world. This musical ability has been the backbone of my career as I have transitioned from performing to audio engineering to managing performing arts facilities and concert series. This experience allows the unique position of a deep understanding of multiple sides of the industry. As I communicate with touring musicians, I have an intimate knowledge of the challenges they face. I completely understand the technical demands and needs of the events I manage. Lastly, I have a firm grasp on marketing and management, which has been central to my 25 year career. Education 1994 Bachelor of Science : Psychology Brigham Young University － City , State , United States Minor in Business with an emphasis in Marketing. Affiliations SUSWA (Southern Utah Songwriters Association) - Board of Directors Celebrity Concert Series - Board of Directors, Chairman Warner Chappell - Staff Songwriter Scorekeepers - Songwriter Amphibious Zoo - Songwriter Skills Sales Software: Showare Audio/Video Software: Pro Tools, Qlab, Adobe Premiere Desktop Publishing Software: Photoshop, Illustrator, Indesign, Wordpress Microsoft Office Suite | ARTS |
962 | AM- REPLENISHMENT STOCKER Summary Adaptable [Job Title] with extensive experience in material handling, inspections and shipping and receiving. Focused on continual process improvement, d etail-oriented [Job Title] highly efficient in operations. Highlights Effective Multitasking Quality Control Inventory control procedures Strong communication skills Proficient in Lunix Systems Knowledge of ISO 9000 and Kaizen MS Office proficient OSHA Certified Accomplishments Planned, directed, coordinated and assigned manpower to efficiently meet production requirements. Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock. Performed all transactions in a cordial, efficient and professional manner. Experience September 2015 to June 2016 Company Name City , State AM- Replenishment Stocker Answered customers' questions and addressed problems and complaints in person and via phone. Kept the showroom clean and maintained neat, orderly product displays. Unloaded, picked, staged and loaded products for shipping. Resolved service issues in a timely manner, including coordinating and processing returns. Rotated stock by code and receiving date. Maintained visually appealing and effective displays for the entire store. June 2007 to December 2008 Company Name City , State Communications Technician Performed basic FCC Proof of Performance tests, including test point and 24 tests as well as responded to and repaired service interruptions and signal degradation on the two-way distribution plant as required. Performed requested and non-pay disconnects, pre-wired unit dwellings in order to provide "ready hook-up" capabilities, and inspected existing ground and made new ground according to the National Electric Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage. October 2003 to May 2006 Company Name City , State Service Installation Technician Assisted in all phases of installing, testing, and troubleshooting security and access control systems in Houston metropolitan area office buildings. Maintained company owned vehicles, tools, equipment, individual tool issue, and building keys to customer buildings. Documented completed work accurately and consulted with supervisor to resolve discrepancies and interfaced with customers as necessary to install and test equipment. Education May 1996 Gulf Shores Academy City , State High School Diploma 2018 Texas State Technical College City , State Associate of Applied Science : Information Security Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures. Professional Affiliations Fall 1999 Masonic Order Member Abraham Grand Lodge Isaac # 10 Chapter Skills Sales Software: Salesforce.com, TapScan Public Relations Software: Bacon's Mediasource, Factiva Desktop Publishing Software: Photoshop, Illustrator, HTML | ARTS |
963 | FINANCE DIRECTOR Executive Profile Dedicated and accomplished Finance Professional with extensive experience in FINANCIAL MANAGEMENT & BUDGETING seeks a management position where I can further enhance the achievement of an organization's objectives and targets. Experience in diverse industries includes financial services, retail, distribution, FORTUNE 500 and BIG 4 companies. Skill Highlights Microsoft Office software (Excel, Word, PowerPoint and Access). Experience with accounting and financial reporting systems including Oracle, JD Edwards and Hyperion. Professional Experience Finance Director , 01/2013 － Current Company Name － City , State Reports directly to the Vice President of Finance and supports the CFO organization with financial and strategic insight. Partners with and supports the SVP of Product & Marketing in the implementation of new product initiatives to the marketplace. Finance representative within the Executive Business Review Committee who provides value-added insight to senior management through financial modeling and analysis. Finance point person that collaborates with and supports the SVP of Sales and his team. Led the design and implementation of a more comprehensive incentive compensation plan that improved sales compensation effectiveness and minimized potential liability exposure to the company. Updates, analyzes and distributes key monthly financial metrics and reporting to business partners. Assists in the development of the annual budget and forecast process. Completes ad-hoc analytic requests as designated by the CFO and the VP of Finance to support senior management decision making. Develops, mentors and trains the Financial Analyst within the team. Finance Manager , 01/2008 － 12/2012 Company Name － City , State Concord & Paypoint) Prepared and managed the annual budget, forecast and strategic long term plan process for the Concord & Paypoint divisions with revenue of $225M. Administered and managed the National Sales compensation plans in a timely and efficient manner in order to accurately pay commissions totaling $4M annually. National Sales representative on the PASO (Product Reporting & Sales Compensation Overhaul) project whose goal was to automate First Data's commission system. Reported to and supported the Vice President of Finance with financial direction. Developed and distributed monthly, quarterly and annual financial reporting to senior management. Responsible for all aspects of the month-end and year-end financial close process. Finance Manager , 04/2005 － 01/2008 Company Name － City , State Cross Sales) Developed and managed the annual budget and forecast process for the Cross Sales division with revenue of $57M. Implemented process improvements including streamlining operations which positively impacted the bottom line by $1M. Supervised staff both directly and indirectly and provided leadership and direction to teams in the New York, Florida and Maryland facilities. Reported to the Senior Director of Finance and supported the Senior Vice President of Sales with a sales force of 300 sales reps. Senior Financial Analyst , 04/2000 － 04/2005 Company Name － City , State Prepared annual budget for the Medical Products division with revenue of $550M. Responsible for all aspects of month and year end financial close. Recipient of numerous Q inside the O (Quality inside Olympus) awards. Financial Analyst , 01/1997 － 04/2000 Company Name － City , State Prepared annual budgets for the Medical and Industrial Products divisions with combined revenue of $380M. Designed and distributed budget vs. actual reporting for 40+ department heads which enabled. improved monitoring and control of their respective budgets. Trained, supervised, and evaluated staff. Financial Analyst , 03/1995 － 01/1997 Company Name － City , State Prepared annual budget with revenue of $55M. Updated and distributed monthly partner's financial summary report. Maintenance of resume/skill/qualification database for a professional staff of 200, which assisted in developing future client proposals. Financial Analyst , 10/1992 － 03/1995 Company Name － City , State Prepared annual budget with revenue of $41M. Maintained payroll for 300 employees. Experience with ADP payroll systems. Trained, supervised, and evaluated staff. Budget Analyst , 12/1990 － 10/1992 Company Name － City , State Public Relations & Special Production) Prepared annual expense budget totaling $6M for 47 Macy's Northeast stores including several high profile events (i.e. the Thanksgiving Day Parade and the 4th of July Fireworks Show). Responsible for carrying out contractual obligations including the preparation and disbursement of appearance fees to various members of the Sports Entertainment Industry (MLB, NFL and NBA). Trained, supervised, and evaluated staff. Education 1 1989 Hofstra University － City , State Bachelor of Arts Economics Economics Skills accounting, ADP payroll, ad, automate, budgets, budget, client, database, decision making, direction, senior
management, senior management, Finance, financial, Financial Analyst, financial modeling, financial reporting, Fireworks, Hyperion, JD Edwards, leadership, Director, Marketing, Access, Excel, Microsoft Office software, PowerPoint, Word, Oracle, payroll, proposals, Public Relations, Quality, reporting, Sales, strategic, year-end | FINANCE |
964 | SALES Summary General Sales Manager offering 17-year background in sales and customer service, as well as leading a cohesive team in consistently achieving aggressive sales goals. Highlights Excellent communication skills Established track record of exceptional sales results Effective Retail Sales Manager Exceptional multi-tasker Compelling leadership skills Resolution-oriented Energetic Excellent time management Experience April 2014 to Current Company Name City , State Sales Successfully assisted clients in choosing floor covering that was consistent with their preferences and budget. Described use and operation of merchandise to customers. Ensured that the project vision and design intent were reflected. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Wrote sales slips and sales contracts. January 2005 to June 2013 Company Name City , State General Sales Manager Identify staff vacancies and recruit, interview and select applicants. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. Analyze training needs to design employee development, language training and health and safety programs. Manage staff, preparing work schedules and assigning specific duties. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization. Develop, administer and evaluate applicant tests. Prepare personnel forecast to project employment needs. Represent organization at personnel-related hearings and investigations. Plan and direct activities such as sales promotions, coordinating with other department heads as required. Review operational records and reports to project sales and determine profitability. Resolve customer complaints regarding sales and service. Monitor customer preferences to determine focus of sales efforts. Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business. Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations. Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. Recommend locations for new facilities or oversee the remodeling or renovating of current facilities. Plan store layouts or design displays. August 1998 to October 2004 Company Name City , State Store Manager Resolve customer complaints regarding sales and service. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Review operational records and reports to project sales and determine profitability. Monitor customer preferences to determine focus of sales efforts. Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities. Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends. Consult with buying personnel to gain advice regarding the types of products or services expected to be in demand. Select products or accessories to be displayed at trade or special production shows. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. Identify staff vacancies and recruit, interview and select applicants. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations. Represent organization at personnel-related hearings and investigations. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits. Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices. Prepare and follow budgets for personnel operations. Prepare personnel forecast to project employment needs. Develop, administer and evaluate applicant tests. Education Louisiana Tech University City , State Bachelor of Science : Psychology Skills accounting, benefits, budgets, Excellent communication, contracts, Resolve customer complaints, employee relations, firing, hiring, inventory, labor relations, market trends, marketing, organizational, personnel, policies, problem solver, processes, promotion, receiving, safety, sales, sales forecasting, shipping, staffing, strategic planning, time management, employee development | SALES |
965 | CONSUMER BANKING DEFAULT MANAGEMENT SUPERVISOR Summary Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency. Dedicated to providing excellent customer service and making operational and procedural improvements. Highlights Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Power Point, Management, Payroll, Staffing/Scheduling Strategic Management, Lotus Notes, Hogan, Lease Master, ALS, CPI, CACS, HIS, 10-key, Client relations specialist Conflict resolution techniques Team management Management of remote employees Focused on customer satisfaction Skilled multi-tasker Training and development Scheduling Accomplishments Developing Leaders - Management Training Program. Reduced staff turnover by 20 % in one year by implementing several well-received team and morale-building programs. Experience CONSUMER BANKING DEFAULT MANAGEMENT SUPERVISOR October 2007 to Current Company Name － City , State Supervising a team of up to 7 - 10 collectors in a proactive and caring way to achieve the delinquency targets provided by upper management. Managed daily operations, dealt with customers and supported and worked with the management to motivate growth. Working with the CBDM team to understand and proactively supervise the daily and weekly performance data that is provided to me. Work closely with upper management to implement efficiency improvement ideas and process improvement initiatives. Assist the Auto Dialer Team in managing and measuring call handling within collections to ensure efficiency of call volume and maintenance if queues. Manage the incentive plan with my team and provide spot incentives as a motivational tool. Listen, document and disperse call recordings for Quality Assurance & training purposes. Monitored progress against strategic objectives Daily coaching of employees in customer service skills, assist them in using effective communication and listening skills to improve customer satisfaction. Conduct employee performance evaluations and be a means of support and encouragement for my team members on a quarterly basis. Guaranteed fulfillment of company policies and procedures. Worked with other managers, team leaders and directors utilizing different organizational development tools and systems to provide coaching on issues related to change management. Coordinated efforts with other departments to meet customers' expectations. Coordinated communications and briefings for new employees. Manage and oversee weekly time card issues, approve OT, check for tardiness, ensure proper HR procedures are being followed by employees. Interviewed, hired and trained new quality Account Resolution Specialists. Provided detailed monthly departmental reports and updates to senior management. Addressed negative customer feedback immediately, conflict resolution and r esolved customer questions, issues and complaints. Effectively communicated with team members to maintain clearly defined expectations. OPERATIONS MANAGER June 2006 to May 2007 Company Name － City , State Managed the creation, development and implementation of ticketing solutions for both existing and potential clients through a proprietary ticketing system. Successfully managed the activities of 32 team members in multiple locations. Interviewed, hired, trained and managed new quality ticket office personnel for new and existing clients. Responsible for implementation of anti-fraud security protocols on all ticket stock and Point of Sale terminals. Improved service quality and increased sales by developing a strong knowledge of company's products and services. Supplied technical support to client ticketing locations. Worked with client accounting & marketing departments to custom tailor reports to their needs. Provided detailed monthly departmental reports and updates to senior management. Effectively communicated with team members to maintain clearly defined expectations. OPERATIONS SUPERVISOR November 2003 to June 2006 Company Name － City , State Manage the daily operations of two showrooms, two ticket offices and one call center. Oversee customer inquiries, conflict resolutions and analyzing department productivity & efficiency. Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives. Interviewed, hired and trained new quality ticket office representatives. Reconcile ticket sales with cash deposits and prepares reports or financial settlements regarding ticket office activities and events. Provided detailed monthly departmental reports and updates to senior management. Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction. TICKETING OPERATIONS MANAGER February 2003 to November 2003 Company Name － City , State Successfully managed the activities of 15 team members in 12 station ticket office. Developed and maintained relationships with third party ticket brokers, generated off property ticket sales from major Las Vegas strip properties, managed ticket office personnel, supervised the setup of events proprietary ticketing system. Implemented & maintained anti-fraud security protocols on all ticket stock and Point of Sale locations. Review or perform balancing, depositing and reporting of daily ticket office receipts, as required. Establish and review operational policies and procedures for ticket office operations. Create and distribute ticket office sales reports. Developed, implemented and monitored programs to maximize customer satisfaction. Interviewed, hired and trained new quality ticket office representatives. Provided detailed monthly departmental reports and updates to senior management. Addressed negative customer feedback immediately and r esolved customer questions, issues and complaints. Effectively communicated with team members to maintain clearly defined expectations. OPERATIONS MANAGER June 2000 to February 2003 Company Name － City , State Manage and supervise Ticket Office Staff in conjunction with Ticket Office Supervisor. Developed and maintained relationships with entertainers and their management. Assist in the creation and management of the annual department budget. Act as chief liaison for vendors, customer service inquiries and escalated customer issues. Build and maintain events on the proprietary ticking system as assigned. Review or perform balancing, depositing and reporting of daily ticket office receipts, as required. Represent the department at weekly company management meetings and other meetings as. necessary, in the absence of the Director of Entertainment. Assist in the development of an effective and efficient box office staff by hiring qualified workers, providing appropriate supervision, enforcing operational policies and procedures published in a box office operations manual, and evaluating work performances. Responsible for contract procurement and fulfillment for preforming entertainers in a timely matter and with utmost courtesy. TICKET OFFICE OPERATIONS MANAGER August 1998 to June 2000 Company Name － City , State Duties included managing and assisting the daily operations of the multi-station c ticket office for all incoming phone orders for ticket sales, customer inquiries, and complaints. Facilities creation in Pass2 ticketing system to accommodate upcoming. events in showroom, ballroom, and banquet space. Act as chief liaison for vendors, customer service inquiries and escalated customer issues. Assuring positive customer experience by training representatives in customer service techniques, monitoring the performance of staff, complying with customer requests to the extent possible, and solving problems quickly and to the satisfaction of the customer. Education Bachelor of Science : Finance University of Nevada, Las Vegas － City , State , United States Skills 10-key, accounting, budget, BUSINESS ADMINISTRATION, c, call center, cash deposits, change management, coaching, com, CPI, client, clients, customer satisfaction, customer service, customer service skills, database, financial, hiring, Hogan, HR, listening, Lotus Notes, Director, Managing, marketing, meetings, Microsoft
Access, Microsoft Excel, Office, Microsoft Power Point, SharePoint, Microsoft Word, next, Organizational Development, Payroll, personnel, policies, process improvement, procurement, progress, protocols, Quality Assurance, recruiting, reporting, sales, sales reports, Scheduling, settlements, Staffing, strategic, Strategic Management, Supervisor, Supervising, supervision, technical support, phone, Transportation | BANKING |
966 | CONSTRUCTION MANAGER Summary Energetic Construction Manager consistently involved in all facets of the project. Extremely knowledgeable in Pipe lines, gas and oil facility's and Mining industry regulations and construction, providing expert direction in all aspects of contract construction. Strong leadership and communication skill. I am able to recognize problems and solve them and a full understanding the important of forming a strong relationship with the owners and engineers for the good of the project and future work. I work close with the safety side of the projects with a understanding how important safety is for the crew and the company. Highlights MSHA Certified OSHA Certified Twic Certified Safety oriented Specifications API 6A; 5L; 15D; 1104; 653 ASTM A36; A350; A694;392; AWS D1.! Strong management skills Project budgeting Scheduling communication skills Able to form a strong and experienced team for all phases of the project Work close with the contractors Computer strong Clear and strong Verbal skills Very oriented and organized Accomplishments Managed $20m to 120m projects, while supervising a team of 40 to 265 workers. I have a proven record of safe job sites, I have the ability to form a safe environment for our contractors and team safety is first. All jobs have come in on time and on budget. 1. Managed safe job sites. 2. Managed shut downs at Kennecott mine, Barrick Gold strike, GSL, all mining. 3. Managed several Tank farms API 650, 653, 620, 651,652 4. Managed Pipe line projects from start to finish. 5. Managed new facilities civil, pipe, structural, Tanks ? ? ? Experience Construction Manager February 2014 to May 2016 Company Name - City , State Responsibilities are Manage the construction of the API tanks and facility along with the pipe line from the port to the facility including all drilling under the railway and inner coastal. Port Hudson I managed the erecting of the API tanks and pipe line from the river to the tanks. Managed 12 tanks being erected Port Hudson, Scenic, Port Allen Construction manager March 2008 to January 2014 Company Name - City , State Kennecott Construction Manager for the Shut down installed solar turbine and Boiler to produce electricity. Barrick Gold strike Construction manager of the 85 API tanks project and the structural, civil work GSL Managed the building of the pump stations 6 total Denham mine A retired mine site back on line all new pipe lines and mechanics, shakers silos conveyer belts Pacific Pipeline Fontana Ca, ? ? Project manager / Construction Manager January 2003 to January 2008 Company Name - City , State Hatti - Managed the set up and all logistics to working over seas project 6 tanks and the facility pipe line and pump stations. New Mexico- Pipe line 17 mile long into the existing facility and built new API tanks 4. Wyoming Douglas, Pronghorn facility $ new tanks and all the facility pipe meter skids pump station rail way. ? Education High School Diploma : 12 Jones High - City , State , usa 26 years in the industry from the ground up and the last 15 years as a Project Construction Manager. I learned the industry from the field and today I have 15 years of Managing the projects and a real good track record. Skills ? Strong Leadership, Strong Computer skills, Cost control, scheduling, managing a team, procurement, estimating, scheduling, coordinate and manage staff meetings. Very knowledge in the Pipe line, Tanks, Facilities, Mechanical, Civil, Instrumentation. I have a strong understanding of safety requirements. The one thing and most important I have the ability to understand how important it is to keep a strong relations ship with the owner and the engineers of the project. Thank you foryour consideration I look forward from hearing from you. | CONSTRUCTION |
967 | REGIONAL BANKING DISTRICT MANAGER VICE PRESIDENT Professional Summary Motivated tenured manager with demonstrated knowledge of industry best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing over twenty years of experience in financial , customer service, sales , problem solving field, with over 15 years management experience. Ready to take on a challenging, growth-oriented role to provide fulfillment and professional purpose. Skills Negotiation Business planning Staff Management Business Development Strategic planning Financial Management Sales and marketing Leadership Adaptability Customer Service Organization and Time management Creative Enthusiastic Work History Regional Banking District Manager Vice President Company Name City , State June 2011 to Current Responsible for leading, growing , and mantaining customer relationships for local branches wih 3.5 billion in customer deposits Oversaw an average of 125 employees, and diretly managed and led 11 Branch Managers throughout the Westside and Santa Monica area Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits. Worked diligently to resolve unique and recurring complaints, promoting loyalty, prioritizing customer needs and enhancing operations . Supervised 11 locations to enforce high-quality standards of operations from loss prevention to operational processes. Conceptualized and implemented strategies to realign operational strategies and enhance personnel management approaches. Met deadlines by proactively managing individual and team tasks and streamlining processes throughtout branches and industry. Spearheaded routine operations and special program initiatives for regional group, including digital implmenation and skill development. Modeled best practices for sales and customer service. Located, developed and promoted talented employees to cultivate a collaborative and hardworking leadership team. Partnering with different lines of business to support client needs and apply unified approach in meeting business expectations and goals Branch Manager Vice President Company Name City , State April 2007 to June 2011 Encouraged employee development and promoted management staff from within. Supervised branch operations and made continuous improvements in each area. Utilized up-to-date information to make effective decisions governing bank operations. Set risk management policies to mitigate bank losses. Defined strategies and made proactive adjustments to maintain results. Provided direction and leadership to all employees . Upheld stringent bank standards for loans, money handling and legal considerations. Represented bank at community events to establish strong ties and promote business. Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities. Performed banking, business administration and financial tasks to guarantee five-star service for clients. Developed strategic plans for day-to-day financial operations. Supported Regional Bankign Distirct Manager with special projects and additional job duties. Built and maintained productive relationships with internal and external customers and partners to facilitate business success. Service Manager Assistant Vice President Company Name City , State August 2005 to April 2007 Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training. Assessed employee work and responsible for performance with branch operations and customer experience related to service approaches. Met with customers to discuss service needs and develop effective and practical solutions. Maintained team productivity and quality of service by establishing and maintaining clear benchmarks. Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management. Contributed to development, implementation and execution of maintenance programs. Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time. Lead Teller Company Name City , State June 1999 to August 2005 Mentored newly hired team members on appropriate responses to patron questions. Investigated and promptly resolved issues with patron accounts. Created teller schedule to keep weekly and weekend shifts properly staffed. Replenished ATM funds in empty canisters prior to validation process. Introduced customers to other bank team members to help meet financial needs. Identified potential needs through observation, questioning and listening. Provided customers with appropriate literature on banking products and services. Answered inquiries regarding checking and savings accounts and other related products. Completed highly accurate, high-volume money counts via both manual and machine-driven approaches. Conducted regular proof work and followed up on chargebacks and deposit corrections. Counted, verified and handled bank deposits and armored car transactions. Maintained friendly and professional customer interactions. Established rapport with new clients to increase satisfaction and loyalty. Education Bachelor of Arts - Psychology University of California - Los Angeles City , State June 2004 | BANKING |
968 | DIGITAL CLIENT LEAD Experience 05/2014 to Current Digital Client Lead Company Name － City , State Client: ExxonMobil Responsibility: Play an important role in a technology centric account; spearheading strategy and project leadership in ExxonMobil's Next Gen Global Web development efforts Lead a team that consists of UX, Search, Analytics, Technology, Creative and PM to establish Client's business goals into measurable end-products through requirement gathering and collaborations with EM's key players Deliver Agency POVs, present subject matter solutions based on learning from the analytics, consumer insights, and technology trends to help with Client's decision making process Champion US PVL/CVL sites post-launch operational efforts, including content management and updates, overall optimizations and technical implementations Manage EM's User Database Marketing efforts, craft short term/long term email marketing communication strategy and development plans in partnership with the planning team Responsible for budget tracking - annual vs. project based estimates, work completed to-date, vendor invoices, billing to-date and year-end accrues Projects: ExxonMobil's Next Generation Web Developments (US, Russia, China), User Database Marketing; Search (On-Site Search, SEO), Analytics, Site Content Management. 04/2014 to 05/2014 Digital Account Director Company Name － City , State Managed digital strategy, creative and production process in partnership with a traditional account team Contributed in the 2015 digital planning effort - a $3 million integrated proposal across web, social, CRM, digital media, PR Consulted the Restasis web analytics and reporting process; proposed a web optimization plan in an effort to create a more effective user conversion path to elevate the overall conversation rates Helped with recruiting subject matter experts to expand Agency's digital capabilities Contributed in company's overall growth; facilitated a RFP process; presented in a new business pitch Projects: Website Development and Optimization (Desktop, Tablet, Mobile); rEVO iPad App; Omniture Reporting; Google Analytics; Webmaster Tool; SEO; Paid Search; Banners; Emails. 06/2012 to 04/2014 Digital Account Supervisor Company Name － City , State Led and managed the wide network of Land Rover online businesses, integrated marketing campaigns, and various digital projects; made quick and precise decisions based on data that positively reflected the business outcome Acted as a hybrid between account and digital producer with solid understanding of technical environment to lead conversations with the developers; strong understanding of current and emerging web development technologies, front-end and back-end technologies, social media, APIs and CMS to communicate technical needs throughout an organization Responsible for Client relationship building; owner of communications between all partners (Global and Regional) Contributed in establishing the US online business as an international pilot market; liaison with the UK Client team on various assignments related to brand, product and tech on daily basis Participated in research and strategy exploratory; developed brand creative briefs; project managed all digital related project from end-to-end; monitored the analytics and optimized the experience based on metric results Developed project scope for upcoming fiscal year that included new, existing and buzz-worthy work Supervised and trained the Account Executives; ensured quality of work from all layers before it leaves the Agency Projects: Range Rover Sport - "Race The Sun" Integrated Digital Campaign: Rich Mobile Experience (Vehicle Configuration, Interior 360 View, Mobile Game); Immersive Interactive Film Mobile Apps: Trail Less Traveled Range Rover App; Land Rover Owner's App; In-Control Car Integration Digital Media: In-Market Dynamic Banners; Media Partnerships; Rich Desktop/Mobile Banners Websites Development and Maintenance: Global Desktop Site (responsive); Tier 1 Mobile Sites; Tier 2 regional Dealer Sites (responsive); Micro-Sites; Vehicle Configurators; Site Tagging; Site Retargeting; Inventory Search Tools; Database Management; Lead Form Creations and Lead Optimizations; CMS - SDL Tridion. 02/2010 to 01/2012 Integrated Account Supervisor Company Name － City , State Kohl's; Nasdaq (US, Global); Verizon; Novartis - Reclast Responsibility: Strategically led and managed multi-million dollar campaigns from end-to-end; helped a major retail Client successfully integrated the digital efforts with the traditional work stream Presented constant digital support and expertise; actively contributed key market insights, trends and solutions Maintained Client contact and demonstrated a true partnership by offering strategic input throughout the process Accountable for Client budget, agency quality of work; managed creative process and executions Developed and presented in-depth reporting and comprehensive campaign analyses on a quarterly basis Supervised junior account staff and conducted performance reviews to ensure they are on track to advance Projects: Social Media (Facebook): Engagement Apps, Games, Contest, Sweepstakes Campaign integration: TV, Radio, Print, Micro-sites, Rich Media Banners, Web Videos. 12/2007 to 01/2010 Digital Account Executive Company Name － City , State J&J CPG - Neutrogena, Aveeno; J&J Rx - Remicade; ExxonMobil Novartis OTC - Benefiber, Prevacid; CibaVision (US, Global) - Dailies; Medicis - Restylane Responsibilities: Developed campaign strategies and recommendations using emerging technology and social media platforms to achieve various Client marketing goals Managed all account functions, creative process that ensured complete work accuracy Presented ideas in Client discussions, translated Agency perspectives which added value in client's businesses Acted as key contact to Clients, partner Agencies, and vendors and fostered strong relationships with all parties Developed project Scope Of Work, creative brief, timelines and managed production budgets Projects: Digital Experiences: Mobile App; Augmented Reality; Touchscreen eDetail (Interactive HCP VisAid) Social Media (Facebook): Engagement Ads, Fan Pages, Apps, Promotions, Contests, Videos Other Digital Projects: US and Global specific Websites, Banners, TV Ads, Print,), emails, CRM. 10/2006 to 12/2007 Integrated Account Executive Company Name － City , State Worked as an integrated account lead between digital and CRM; provided constant support to team and Clients Developed market insights and competitive analysis that lead to the great creative ideas and strategies Participated in the initiation, presentation, and completion of all projects Managed the communications between the team and the Clients, partnered Agencies and vendors on daily basis Developed project estimates and managed budgets and forecast with a high degree of accuracy Projects: Websites (Branded & unbranded), Banners, CRM, Emails, Direct Mail, SEO, Print Ads, Posters, FSI, DRTV. Education September 2006 BBA : Marketing Advertising Pace University － State GPA: GPA: 3.54/4.0 Marketing Advertising GPA: 3.54/4.0 Skills Ads, Agency, Banners, billing, budgets, budget, CMS, competitive analysis, Content Management, conversion, CRM, Client, Clients, Database Management, Database Marketing, decision making, Direct Mail, email, Film, Google Analytics, UX, Inventory, marketing, Market, marketing communication, network, Next, Optimization, performance reviews, Posters, PR, producer, project leadership, proposal, quality, quick, Radio, Reality, recruiting, relationship building, reporting, requirement, research, retail, RFP, social media platforms, strategy, strategic, strategy and development, Sun, TV, View, Website Development, Web development, Websites, Webmaster, year-end | DIGITAL-MEDIA |
969 | VISUAL ARTS TEACHER Summary Art education professional driven to inspire students to pursue academic and personal excellence. Strives to create a challenging and engaging learning environment in which students become life-long scholars and learners. Highlights Rated Master Teacher NAEA member, TAEA member Multi-media instruction Committed to cultivating student leadership
Excellent classroom management Social media savvy Traditional fine art skills 15 years experience in art education
Lesson plan development
Detail-oriented Accomplishments January 2017-Led 200 adults and students in art installation in Chiang Mai, Thailand. Featured in local and international art exhibitions.
Judging numerous state and regional art meets
SBISD Volunteer of the Year 2010 (Mentor)
Texas Association of Private and Parochial Schools- State Art Meet Director
NAEA chapter sponsor
Deans List 2 semesters Rated Master Teacher in public school system Group Exhibitions 2014 IMAGO-Redemption, juried exhibition, Houston, TX 2014 18 Hands Gallery, juror Jay Hill, Houston TX 2014 Monumental Metal Works, Riddle Gallery, Bryan, TX 2015 8th Annual Cameo Emerging Artists Exhibition, Baytown, TX 2015 Kuntsthaus, Artist in Residence Exhibition, Salzwedel, Germany 2015 Under the Radar , curator Sally Sprout, Williams Tower Houston, Tx 2016 Holiday Group Exhibition, Samara Gallery, Houston, Tx 2016 Rising Eyes of Texas, prize juror-Anna Stothart, Rockport Center for the Arts 2016 IMAGO-In His Name, juried exhibition, Houston TX 2016 Beeville Art Museum, juried Texas Artist Exhibition, Beeville, Tx 2016 TeaPlusArt, juried exhibit by Clayhouston members, Houston, Tx 2016 The Jung Center, Spirit and Matter, juried exhibit, Houston, Tx 2017 Hardy and Nance Studios, Black and White exhibit, Houston, Tx 2017 Donum Gratia, Juried, Houston, Tx Experience Visual Arts Teacher 02/2011 to 05/2014 Company Name City , State Challenged and motivated students through in-depth lectures and discussions. Lectured and communicated effectively with students from diverse backgrounds. Inspired students to translate their academic interests into the real world by taking positive actions in the visual arts. Served as faculty sponsor for NAHS student club. Introduced students to the concepts of college writing. Advanced Art II and III and Digital Design http://swh.springbranchisd.com/ Visual Arts Teacher 08/2010 to 02/2011 Company Name City , State Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty. Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials. http://hhsep.com/. Visual Arts Teacher 07/2009 to 01/2011 Company Name City , State Founding Member of Christian 501(c) 3. Organized and presented weekly hours of visual art hands-on activities. Designed and created daily lesson plans for activities. http://www.newspringcenter.org Visual Arts Teacher 02/2008 to 02/2009 Company Name City , State Implemented lesson plans focused on age and level-appropriate historical art lessons. Earned positive verbal/written feedback from parents regarding classroom instruction and student learning success. http://www.cityartworks.org/ Visual Arts Teacher 02/2000 to 02/2006 Company Name City , State Initiated Award Winning Art Program
http://www.faithwest.org/. Designed lesson plans focused on age and level-appropriate material. Developed, administered and corrected tests and quizzes in a timely manner. Established and enforced rules for behavior and procedures for maintaining order among a class of 18 students. http://www.faithwest.org/. Founding member of 501(c) 3 Vice Chairman 2010 and Board Member 02/1995 to 02/2011 Company Name City , State Formulated policy, drafted mission statement, Initiated website
Volunteer high school teacher http://www.cfmhouston.org/ Architectural Model Builder/Project manager 01/1981 to 05/1984 Company Name City , State Oversee construction of large scale architectural models. Education Master of Fine Arts 2016 Houston Baptist University City , State , USA Texas Art Education Conference Yearly Graphic Design Course 2013 Kansas City Art Institute City , State , USA Advanced Placement Certificate 2006 Rice University City , State , USA Studio Art Bachelor of Science : Art Education 1980 University of Wisconsin City , State , USA Skills Word processing programs, Photoshop, Mac and Windows proficient Enthusiastic people person Advanced problem-solving Great organizational skills Excellent classroom management Classroom community involvement Personal Interests Traveling-Trips to 16 different countries Studying the different genres of art Biking Hiking
Scuba Reading Bible study and visiting art galleries. Married 36 years with 2 married
children | ARTS |
970 | FINANCE COORDINATOR Summary To acquire a position that will grant me the opportunity to contribute to the efficient operation of a firm and earn advancement through my job performance. Highlights Accounting systems assessment Account reconciliations Budget analysis General and tax accounting Accounts receivable professional Fiscal budgeting knowledge Invoice coding familiarity Strong communication skills General ledger accounting skills Multi-state payroll ADP Federal and state tax regulations Record-keeping I-9 documentation Accounts payable Internal controls Microsoft applications Billing Independent worker Time management Attention to detail Exceptionally organized Relationship building Reliable Excellent communication skills Bilingual in [Spanish] Flexible Excellent time management skills Accomplishments Accounting Skills Operated computers programmed with accounting software to record, store, and analyze information. General Ledger Accounts Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions. Experience 06/2010 to Current Finance Coordinator Company Name Responsible for the preparation of bi-weekly payroll including retirement plans, termination, union dues as well as resolving insurance issues and deductions for 30+ employees using the Paychex system. Maintained and entered time-keeping data for collected bi-weekly timesheets into Paychex Time and Labor system with particular focus on processing exempt & non-exempt hours, personal, vacation & sick leave. Applied knowledge of applicable laws as related to the payroll process, including garnishment regulations, and state tax regulations. Reviewed payroll reports for accuracy prior to distribution of pay checks. Maintained an accounts payable turnover rate of 30 days or less. General ledger posting. Prepared bank reconciliation. State and City Funding Monthly Expense Reports. 09/2007 to 03/2010 Accountant Company Name － City , State Responsible for the preparation of bi-weekly payroll including retirement plans, termination, as well as resolving insurance issues and deductions for 175 employees using the ADP TotalSource and ADP PC. Maintain and enter time-keeping data for collected bi-weekly timesheets into ADP EZ Labor Management system with particular focus on processing exempt & non-exempt hours, personal, vacation & sick leave. Apply knowledge of applicable laws as related to the payroll process, including garnishment regulations, and state tax regulations. Review payroll reports for accuracy prior to distribution of pay checks. 04/1994 to 10/2006 Senior Accountant Company Name － City Responsible for the preparation of bi-weekly payroll including retirement plans, termination, union dues as well as resolving insurance issues and deductions for 550+ employees using the ADP system. Maintained and entered time-keeping data for collected bi-weekly timesheets into ADP system with particular focus on processing exempt & non-exempt hours, personal, vacation & sick leave. Applied knowledge of applicable laws as related to the payroll process, including garnishment regulations, and state tax regulations. Reviewed payroll reports for accuracy prior to distribution of pay checks. Interacted with employees and management on payroll related projects and inquiries including reporting of employee leave of absence, unemployment, fund allocations, payroll account reconciliation, disability and worker's compensation on a monthly and quarterly basis. Maintained and monitored all government contracts, grants and restricted contributions to ensure all reporting requirements are met on a timely basis and review on-going budgetary discrepancies with program directors. Prepared annual audit schedules, budgets and various financial analyses as needed. Maintained an accounts payable turnover rate of 30 days or less. General ledger posting. Prepared bank reconciliation. Successfully managed over ten state and city contracts, including preparing monthly expenditure reports, budget modifications, and year end closeouts. Maintained account receivable analysis reports. Education 2008 GED : HS Equivalence Diploma HS for Humanities － City , State − High School Equivalence Diploma, HS for Humanities Certificate : Principles of Accounting Lehman College － City , State −Continuing Education, Lehman College − Computer Leadership and Vocational Educational Program, Alianza Dominicana Inc. − Medical Billing and Coding Netcom Information Technology Certifications Medical Billing Languages Bilingual (Spanish/English). Skills Payroll, State Tax, Accounts Payable, Bank Reconciliation, General Ledger, Posting, Reconciliation, Accountant, Account Receivable, Account Reconciliation, Accounting, Billing Audit, Basis, Budget, Budgets, Compensation, Contracts, Disability, Government Contracts, Leave Of Absence, Payroll Account, Payroll Account Reconciliation, Finance, Excel, Microsoft Windows Xp, Ms Excel, Ms Word, Outlook, Quickbooks, Quickbooks Pro, FUND EZ, Paychex, ADP, Medical Invoicing. | FINANCE |
971 | HOME HEALTHCARE TECHNICIAN Summary Certified Nursing Assistant with 3+ years work in fast-paced environment handling confidential paperwork, administering medication and providing quality patient careHardworking, skilled at wound care, mobility assistance and charting. Highly flexible and willing to work all shifts. E xperience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Home health care and hospice care settings. Established record of reliability and creating positive rapport with patients, family and staff. Currently certified with National Health Association. Six years experience with physically disabled client. Monitored vital signs, assisted with feeding, bathing/grooming, positioning and range of motion exercises. Looking for a permant care position, with a health care facility that I can stay with and give my time and skills to. Skills Clinical training Strong medical ethic Enthusiastic caregiver Extensive medical terminology knowledge Practiced inpatient and outpatient caregiver Patient/familyfocused Blood Withdrawal certification Abides by infection control standards Flow sheet charting skillfulness CPR/BLS certified Talent in obtaining/charting vital signs Patient positioning understanding Qualified in specimen collection/processing Abides by infection control standards AED certification Problem resolution ability Medical Assisting specialist Quality control procedures Strong organizational skills Active listening skills Courteous demeanor Energetic work attitude Inventory control familiarity Adaptive team player Results-oriented Self-directed Excellent communication skills Computer-savvy Strong problem solver Resourceful HIPAA compliance Trained in grooming and bathing assistance Valid AL driver's license Medical terminology knowledge Calm and level-headed under duress Accomplishments Clinical Skills. Monitored patient's respiration activity, blood pressure and blood glucose levels in response to
medical administration. Properly bathing, dressing and assisting patients with their daily living routines. I get alone with people very well in all kinds of situations. I keep very good notes of things I have done and what the out come is, and if any concerns the patient might have that I need to get answers for. Experience September 2015 Company Name City , State Home Healthcare Technician I am currently working full time as a home health Patient care technician, I am looking for a position in a
medical center or office setting. They currently do not offer benefits, and no paid holidays and no paid vacation. I would like a full time position, with benefits package. April 2015 to May 2015 Company Name Professional ExPerience Certified Nursing Assistant with home health care and hospice care experience. Proven record of
reliabitity and strong ability to establish rapport with patients, family and staff. Also Certified in
Phlebotomy, EKG and CPR. March 1998 to July 2002 Company Name City , State Admitting Clerk I Emergency Room Clerk I loved my job at Carraway because people needed someone who understood the problems they were
having and not judge them. I interacted with not only the patient but the Nurses and Doctors also the
families of the patients. Some of these families were recieving the worst news of their lives, some were
getting wonderful news, so I was there to celebrate and to morn or just for them to lean on for a moment. February 1989 to March 1993 Company Name City , State Certified Nursing Assistant I cared for residents of all ages, helping with their daily activities such as bathing, dressing, oral care,
excerise. I cleaned the room, changed the bed linens, dusted, put things away for them. I would read to
them, help them with anything they needed help with. Education and Training 2015 Jeremiah's Hope Academy City , State , United States Patient care tech./ EKG Tech., Phlebotomy Tech. This program taught me Patient care technician with Phlebotomy, EKG and BLS CPR. I did very well inall my classes and in my clinicals I also was taught extensive medical Technology. Also teaching me that heathcare is very inportant in everyones daily lives. Wallace State Community Ccllege City , State , United States Paralegalisum I did not graduate because my husband and I had parents that got very sick, so I had to stop school and take care of our parents. While doing this I realized I wasnted to go back into the medical field so I could make a difference. 1993 Dora High School/ Wallace Community College City , State , United States GED : General Studies General Studies. I went to Dora High School in 1978 but did not return. I then took my GED and achieved that in 1993. Skills Patient-focused care, Compassionate and trustworthy caregiver , Detail-oriented , Effectively interacts with patients and families, Charting and record keeping Medical terminology Time management Wound care | HEALTHCARE |
972 | SOFTWARE ENGINEERING TEAM LEAD Profile I have over 10 years of experience in the field of IT infrastructure consulting and operations. I have worked on various Microsoft technologies such as System Center Suite (SCOM, SCCM, SCVMM), virtualization (Hyper V), Windows 2003/ 2008 Active directory, DNS, DHCP, Windows Clusters, scripting (PowerShell, VBScript), etc. I am currently working for Accenture Technologies. I am currently onsite working for our client in USA since March 2012. I am looking for another opportunity within USA in infrastructure consulting/ Systems Administration that gives me the opportunity to excel in my current skills and paves way for learning new technologies. System Center System Center Operations Manager 2012 - SCOM Currently working on SCOM for over 3 years as technical lead/ SME. Experience in designing, implementing and operating SCOM infrastructure. Experience in developing management packs using VSAE, VMPD, Authoring console. Professional Experience July 2008 to January 2015 Company Name Software Engineering Team Lead Joined as part of the Avanade IO capability. Avanade is a joint venture between Microsoft and Accenture and specializes on Microsoft product solutions. Project 1: Stanford Hospital and Clinics Tenure: March 2012 Till date I am currently the onshore technical lead and subject matter expert for our monitoring solution called Microsoft System Center Operations Manager (SCOM 2012). I was part of designing and implementing the SCOM solution for our client. I am also leading the operations. Some of the key activities that I have been leading here are: Designing, configuring and operating SCOM. Expand monitoring to non-trusted domains and cross platform servers. Management pack tuning and configuration. Building new management packs using VSAE, VMPD, Authoring Tools Migration/ upgrade of SCOM 2012 RTM to Release 2. Managing daily operational tasks. Working on SLA and other reports and dashboards. Application monitoring/ Synthetic transactions Prior to joining the monitoring team, I was working for their core infrastructure. My role in the team was to identify flaws and remediate core IO services such as AD, DNS, DHCP, WINS, File/ Print, etc. I also provided escalation support for critical incidents. We worked on decommissioning Windows 2003 domain controllers out of the environment. I also implemented DNS scavenging. Project 2: This project dealt with planning and deployment of SCCM site systems across geographies. We were also responsible for software distribution and OSD. Also we built customer facing artifacts around designing and building SCCM architecture. Project 3: Performing P2V and V2V migrations to optimize/minimize datacenter footprint This project was the largest implementation of hyper V technology outside US and is also a case study for Microsoft. I was part of a project that involved consolidating the datacenter of an FMCG giant. As part of the project we were performing V2V and P2V migrations of the servers in large numbers. My role in the project was that of SME responsible for handling technical escalations and getting the migrations done within the specified change window. Supporting and maintaining the client infrastructure I was working for a US-based client who is a major producer of nuclear power there. The job mainly related to the remote administration and providing support 24x5. The client had implemented all the latest Microsoft technologies in their infrastructure. I have been a part of the project since the transition phase. I was managing a team of 6 people operating in shifts. Achievements: I had been promoted twice within the first 2 years of my tenure in the company and had been given "Contribution Significantly above Peer Group" rating in the yearly evaluation cycle. April 2007 to July 2008 Company Name IT Analyst January 2006 to March 2007 Company Name Windows Administrator I was working as part of the messaging and collaboration team. Job was to administer the internal Windows infrastructure of the company. Day to day tasks included working on tickets escalated from the 1st line support/Helpdesk, monitoring systems, attending to SCOM alerts, etc. Monthly tasks included Software Updates Management. As needed tasks included any emergency or planned change. Our team was also responsible for active directory operations. January 2004 to January 2006 Company Name Technical Support Engineer I was responsible for AD maintenance tasks such as account creation, providing access to shared folders, distribution/security groups creation/deletion, replication issues, group policy implementation, etc. Providing Line 1 support to the internal users of the company in troubleshooting their mail flow issues, outlook, network or password issues. Handling mailboxes for the internal users of the company, etc. Also worked on the network routers, bridges and other network devices manufactured by Linksys during my initial days in the company. Provided technical support to the customers spread across the world in setting up their small office networks. I was responsible for giving desktop support for a small scale IT infrastructure. Day to day tasks included troubleshooting issues with outlook, blue screen errors, imaging, etc. Education National Institute of Technology(NIT) City , India Bachelor of Engineering (B.E Accomplishments Also working on System Center Orchestrator. System Center Configuration Manager 2007 - SCCM Over 4 years' working experience on SCCM. Experience on designing, implementing the SCCM infrastructure Prepared artifacts such as environment discovery questionnaire, reference architecture, etc. for the Avanade Capability in India. Virtualization Hyper V, SCVMM, Datacenter consolidation Worked on datacenter consolidation. Worked on building and operating Windows 2008 failover clusters. Have experience on Hyper V, SCVMM. Core Wintel Services Active Directory, DNS, DHCP, WINS Worked on remediating core wintel services for our client. Have experience and good understanding on design, deployment, operations of core wintel services such as AD, DNS, DHCP, WINS, etc. File and Print Services Experience on setting up and operating file and print services. Worked on file and print clusters in windows 2003. Scripting Experience on Windows Powershell, VBScript. Other Skills: I have conducted technical training for new joiners and people from other streams on technologies such as SCCM, AD, HyperV, etc. within Accenture. I am a member of empanelled interviewers in my current company and have conducted over 50 interviews. I have experience in setting up small office/ home office networks in one of my previous organizations. I have fair understanding on networking protocols and equipment. Certifications ITIL v3 Foundations certified.
MCSE
SCCM certified. Skills active directory, AD, bridges, client, Designing, DHCP, DNS, imaging, ITIL v, Managing, messaging, access, MCSE, mail, office, outlook, Microsoft technologies, Windows, window, Migration, network, networks, producer, routers, servers, SLA, technical support, desktop support, troubleshooting, upgrade | ENGINEERING |
973 | SALES ASSOCIATE Summary Outgoing and people-oriented person who effectively develops lasting professional relationships with clients and customers. Highlights Quick learner Outstanding customer service Business management Team player Inventory control familiarity Strong organizational skills Active listening skills Strong leadership skills Accomplishments I learned how to communicate with staff as well as customers. I have a very enthusiastic personality and can make the people around me happy and excited. It is my full believe that there is no "I " in Team. I would have never been able to achieve all of the wonderful goals by myself it takes a wonderful group of people to achieve the highest goals. Experience 01/2017 to Current Sales Associate Company Name － City , State Help customers, run the registers, throw freight, help with shelf resets, make sure things are clean and organized. 08/2016 to 12/2016 Sales associate/ad's superviser Company Name － City , State Key holder, Help with customers needs, run the registers, throw the freight, I also overseen the ordering and set up of all the ads for each month. 05/2014 to 01/2015 Indepentdant Contractor Company Name － City , State document reviews, computer skills, also had to learn fast and be self motivated 10/2002 to 04/2015 Manager Company Name － City , State Built schedules, set goals, inventory, cash handling, over seen a group of people, customer service, employee services In the six years I grew the salon with a 150% increase in customer counts as well as 30% sales growth, we meet and overcame several goals including topping the chart for top salon in the state of Utah. Education 2000 High School Diploma : General South Summit High School － City , State , Summit 2002 Cosmotology Heiritage College of Beauty － City , State Skills I have has some extended classes in interviewing and hiring of staff as well as Goal setting and the follow through with staff as well as with the store. Over 15 years of experience with not only the building of a schedule but also the maintaining of one. I am very good with encouraging the staff to set high expectations for themselves as well as helping them to achieve the goals. I also took a couple of seminars on problem solving in the work place which extended from staffing, schedules, and customers. | SALES |
974 | HEAD CHEF Summary Mature college student. Interested in part time work in areas such as retail, health services, security, information technology, and food services. The past six years I have been involved in a men's mentor group named BoyzN2Men. As a high school student I started as one of the entry level attendees and worked my way to one of the top officers of the core. The program has taught me the importance of responsibility, accountability, integrity of character and other virtues of life that will help me in the work place. During my high school senior year I was actively involved with the student government association (SGA). I was the secretary of arms, highly reliable and very attentive during my time as the active secretary. Also have experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Highlights Microsoft Word, Excel and PowerPoint *Proficient with Internet and Adobe Software Reliable and punctual Neat, clean and professional appearance Engaging personality Excellent multi-tasker Restaurant management Math and language skills Comfortable standing for long time periods Experience Company Name City , State Head Chef 07/2012 to 11/2015 Promptly reported complaints to a member of the management team. Up-sold additional menu items, beverages and desserts to increase restaurant profits. Communicated clearly and positively with co-workers and management. Served fresh, hot food with a smile in a timely manner. Cut and chopped food items and cooked on a grill or in fryers. Company Name City , State Manager 07/2010 Worked on a Building campaign and domestic tasks. Recorded customer orders and repeated them back in a clear, understandable manner. Took necessary steps to meet customer needs and effectively resolve service issues. Company Name City , State 01/2010 to 01/2011 Worked directly with customers and employees Attending to front desk and answering calls Engaging in invigorating task in the workplace Rock Creek Sports Club January 2012 Floor Management Assisted Managers Clean, Replaced tiles Marketing i.e. create/distribute marketing tools to attract customers Maintain floor equipment. Education Graduate 2012 Watkins Mills High School , City , State Academic Achievement Award Bachelor of Science : Computer Science 2014 University of Maryland College Park Attended Towson University (2014) Interests BoyzN2Men Youth Leader, 2009 - 2011
*Basketball Team
*Very active Community Member Additional Information Activities
*BoyzN2Men Youth Leader, 2009 - 2011
*Basketball Team
*Very active Community Member Skills Adobe Software, Instruction, marketing, Marketing i, math, Excel, PowerPoint, Microsoft Word, Works, Communicator | CHEF |
975 | CLIENT SERVICE SPECIALIST Professional Summary Results oriented business professional with a successful track record in the areas of: Strategic planning; implementation and operation of programs within set time frames; volunteer management, Proven ability to see the “big picture” and quickly isolate areas for improvement. Strong analytical and problem solving ability combined with a solid understanding of team work. Ability to communicate well with individuals at all levels of the organization. Core Competencies Personable professional with quick learning skills Ability to effectively work independently and with a team Excellent Communication Skills- Written & Oral Highly organized and dedicated person with positive attitude. Highly motivated self-starter who takes initiative with minimal supervision Flexible team player with the ability to effectively prioritize and juggle multiple concurrent projects while still making deadlines Strong logical & analytical thinker with demonstrated talent for problem solving Thrive on challenging tasks in office environment. Confident, hard-working individual who is quick to assimilate new concepts and meet challenges Professional Experience Client Service Specialist Sep 2012 to Current Company Name － City , State Responsible for the analysis, troubleshooting and resolution of second-level service desk incidents Plan and manage program implementation for new clients; facilitate on-line registration for members and ensure all eligible members have access to website. Manage administrative/database functions for health screenings, resolve screening issues and maintain accessibility of member accounts. Work with implementation & account managers to plan on-boarding of new clients, also ensure all account requirements are met before client go-live. Research strategies to enhance client relationships Facilitate and ensure loading of all eligible members into database, within 24 hours. Streamline all processes to ensure scalability and position company for doubled growth; maintain competitive market operations while accommodating client customizations. Public Relations & Event Planning Intern Sep 2011 to Jun 2012 Company Name － City , State Led various project management life cycles inclusive of planning phases, event planning and management, and outreach program implementation; supported project execution via management and maintenance of foundation database. Facilitated recruitment processes and supervised performances for qualified volunteers supporting signature events and fundraising efforts; adapted to intensive scheduling requirements and maintained efficiencies in performance and program execution. Designed outreach materials and coordinated distribution to general public; provided details and information regarding participation in organizational programs and initiatives. Solicited donations from sponsors by means of products and services. Marketing Assistant May 2011 to Aug 2011 Company Name － City , State Oversaw Customer Rewards Program development, execution, and long-term management, which enabled motivational incentives to high-performing clients, resulting in increased company loyalty; key facilitator for design and implementation of marketing concepts and materials. Managed and maintained client database systems, and oversaw communications and reporting functions for proactive alignment of companywide goals. Improved personal production with concurrent task management and added value to marketing strategies with consultation and new concepts. Gained subject matter expertise regarding Prinaj product line to facilitate proactive management of client issues and expedited resolution of key service issues. Public Relations Associate May 2009 to Jul 2010 Company Name － City , State Orchestrated design, implementation, and ongoing management of multiple customer relations training programs in individually tailored compliance with client specifications; pro-actively reviewed and restructured programs to align with evolving needs and resolve unforeseen issues. Monitored pending hits and clips and assisted compilation of quarterly media reports in support of senior staff decision making. Responded to and managed media inquiries and requests; secured expert resources and co-developed press materials and reactive media responses. Cultivated and grew beneficial relationships with media entities and third party organizations to streamline liaising and communicative efforts with all clientele. Honored recipient of the Timex Communications Excellence Award. Education Master of Science , Integrated Marketing Communications 2012 Roosevelt University － City , State , USA Bachelor of Arts , Mass Communications 2009 Babcock University － City , State , Nigeria Computer Skills Fundraising Software: Donorperfect Desktop Publishing Software: Adobe Photoshop Word Processing Software: Microsoft Office Suite Accomplishments Honored recipient of the Timex Communications Excellence Award (2010) | PUBLIC-RELATIONS |
976 | CONSULTANT Profile Knowledge of most common operating system
*Superior troubleshooting ability
*Ability to install and configure networks and personal computers
*Excellent customer service skills Professional Experience Company Name January 2008 to Current Consultant City , State Provide support for laptops, desktops and networks. Troubleshoot all computer issues both remote and onsite. Custom build systems based on user specifications. Company Name October 2003 to December 2008 Instructor City , State Taught basic and advanced computer classes. Created appropriate assessments to verify learning. Classes included: MS Windows, Office and A+ Certification. Company Name September 2003 to November 2006 Computer Technician City , State Travelled throughout the state. Installed and repaired both hardware and software systems. Kept on-call hours on both nights and weekends. Company Name June 2002 to August 2003 Computer Technician City , State Maintained uptime of computer network and database systems for students and facility. Ran wiring and cabling for entire network in schools. Consulted with faculty that had computer issues. Education Thomas College 2012 Masters of Education City , State Thomas College 2010 Bachelor : Computer Information Systems City , State Computer Information Systems 2002 CompTIA
A+ Hardware and Software 2003 MMTC
Net+ Certification Skills A+, A+ Certification, basic, cabling, Hardware, database, desktops, laptops, Office, MS Windows, network, networks, Troubleshoot, wiring | CONSULTANT |
977 | DANCE EDUCATOR Professional Summary Personable and proactive Clinical Mental Health Counselor and Registered Dance/Movement Therapist focused on building positive rapport with a diverse range of clients and adept at facilitating both individual and group therapy sessions. A critical thinker and detail-oriented with superior interpersonal skills. Core Qualifications DSM-V knowledge Group behavior and dynamics Group therapy, Expressive Art Therapies, and Dance/Movement Therapy Experience working with disabled persons. Experience with developmental disabilities Experienced working with adolescents, adults and geriatric population Eclectic psychotherapy approach Cognitive Behavioral Therapy (CBT) Dialectic Behavior Therapy (DBT) Clinical documentation- Avatar Developmental Designs trained Compassionate, empathetic, open minded, team player Professional Experience Company Name February 2012 to Current Dance Educator City , State Plan and implement a dance curriculum for an arts-integrated urban charter secondary school for students in grades 7-12. Teach daily lessons following the Rhode Island standards for education. Present all class material and policies accurately and clearly for five classes each semester. Use a variety of teaching methods such as lectures, discussions and demonstrations. Meet with parents and guardians to discuss students' progress at least once per semester. Enforce both classroom and administration policies and rules at all times. Established positive relationships with students, parents, colleagues and administrators. Kept accurate records of student performance, maintaining the confidentiality of student records and information at all times. Assessed student progress weekly, monthly and quarterly. Monitored students for destructive or unhealthy behavior and reported concerns to guidance counselors. Worked cooperatively with special education teachers to modify curricula for special education students according to Individual Education Plans (IEPs). Company Name July 2012 to Current Dance/Movement Therapist - Clinical Mental Health Counselor City , State Planned an implemented a healing arts program, meeting the patient's level of functioning, in collaboration with the psychiatric care team to support patients as outlined in their treatment plans. Met with patients in group and 1:1 sessions utilizing Dance/ Movement therapy techniques to facilitate understanding and practice of coping skills; help foster and enhance communication, build self-esteem, creativity, socialization and physical movement for psychiatric patients. Provided evaluations to the care team on patient and family response to the program to enhance the quality of care. Worked with children, adolescents, adults and geriatrics who are suffering symptoms including depression, anxiety, physical, psychiatric, neurological disorders, learning difficulties, dementia, autism, and behavioral problems. Company Name September 2014 to November 2014 Dance/Movement Therapist City , State Grant funded program. Provided dance/movement therapy for children and adolescents with developmental disabilities. Helped build communication skills, social and interpersonal relationships in a supportive community. Company Name July 2013 to November 2013 Mental Health Counseling and Dance/Movement Therapy Intern City , State Worked with adults with severe mental illness; schizophrenia, depression, anxiety, physical/psychiatric/neurological disorders, learning difficulties, dementia, autism, and behavioral problems. Assistance in providing direct care and support to patients as outlined in their treatment plans. Observation and reporting of patient information, data collection, maintenance of a safe and therapeutic environment, and supervision of daily activities. Delivering group therapy sessions with a variety of patients in groups Planning a series of movement sessions around a particular patient or group's requirements; helping patients emotional difficulties through the medium of movement. Company Name August 2011 to August 2012 Dance/Movement Therapist - Clinical Mental Health Counselor Intern City , State Assistance in providing direct care and support to students as outlined by their treatment plans. Worked with students ages 11- 18 years of age in a Charter school setting. Developed treatment plans, interventions, including IEP's and RTI's as needed. Conferred with parents and guardians, teachers and administrators to resolve clients' behavioral and academic problems. Acted as a role model for clients by exhibiting positive behaviors. Developed case files and treatment plans under the supervision of the clinical psychologist. Met with students in group and 1:1 sessions utilizing Dance/ Movement therapy and counselor techniques to facilitate understanding and practice of coping skills; help foster and enhance communication skills, build self-esteem, creativity, and interpersonal relationships. Implemented therapeutic plans for each child and recorded child's progress in case file. Observed and reported student information, data collection, maintenance of a safe and therapeutic environment, and supervision of daily activities. Planned and implemented daily therapeutic activities including but not limited to; fitness, dance, art, and music therapy, teaching coping skills, relaxation techniques, and appropriate social skills. Company Name January 2004 to January 2011 Sole Proprietor/ Artistic Director City , State Complete operations of running a small business, including but not limited to; all financial procedures with particular attention to Federal, State, and local requirements. Hired and managed staff, students, and independent agents. Developed and implemented marketing plan for each new dance season. Organized and planned community outreach events. Planned and implemented weekly lessons, teaching movement skills, and choreography to children and adults of all dance abilities. Planned, organized and directed performances, including but not limited to; deciding on a theme, ordering costumes, choosing music, renting a venue, having all appropriate documentation completed such as fire marshal approval, insurance, printing and sale of tickets, hiring technical staff. Education Lesley University 2014 Master of Arts : Expressive Therapies City , State Dance/Movement Therapy with a specialization in Clinical Mental Health Counseling Rhode Island College 2004 Bachelor of Arts : Dance Performance City , State Professional Affiliations American Dance Therapy Association Andrea Rizzo Foundation National Dance Education Organization (NDEO): Former State Affiliate and Conference Presenter Dance Alliance of RI Rhode Island Association of Health, Physical Education, Recreation, and Dance (RIAHPERD): Presenter and Dance Educator of the Year-2008 Skills Counseling Skills: Eclectic Theoretical Approach- Client Centered Therapy, Gestalt Therapy, DBT- Dialectical Behavior Therapy, CBT- Cognitive Behavior Therapy, Mindfulness, and Expressive therapies. Interpersonal Skills: Empathetic, enthusiastic people person, compassionate, problem solving, great organizational skills, team player, creative and open minded. Expressive Arts Therapy: Dance/Movement, Music, Drama, Art Dance: Creative Movement, Modern, Ballet, Jazz and Tap Computer skills: Proficient in Microsoft Office Suite; Word, Publisher, Excel, Power Point, Google Docs and Avator. | ARTS |
978 | WAREHOUSE LEAD Executive Profile A position in Warehouse Management requiring a self-starter with a reputation for dependability Highly qualified warehouse professional with cross functional and cross industry management experience including staff training, inventory control, shipping, receiving and customer service. Responsible for achieving production goals, coaching and motivating staff through workshops, setting up incentive programs, and supervising all operations with accountability to management Extensive inventory control including ordering supplies, disbursing materials and equipment, factory returns, vendor contact and negotiations, and maintaining stock levels Maintained focus on achieving bottom line results while formulating and implementing technology and business solutions to meet a variety of needs Personnel management experience includes recruiting, interviewing hiring / dismissing, training, scheduling, performance evaluation, promotion, and employee relations. Excellent organizational talents demonstrated in ability to prioritize high volume workload, schedule and plan projects, multitask delegate as needed, and pay close attention to details while meeting commitment and deadlines. Strong communication skills include ability to interact in a positive and productive manner, listen effectively, give or take direction, articulate ideas clearly, and write concisely. Perform all job functions according to SOP / Procedure Manuals as well as contributing to the technical writing of manuals and to profitability of company. Core areas of expertise include: Self-Starter Personable and professional Exceptional Analytical Skills Process Redesign and Improvement Safety and compliance *Excellent Computer Skills Team Building and Leadership Performance Standards Creative Thinker Quality Control and Compliance Selected value offered highlights: Powerful Strategist able to map creative solution empowering organization with tools needed to produce high quality results. Superior record of delivering simultaneous large-scale, mission critical projects on-time and under budget Talent for proactively identifying and resolving problems resulting in increased productivity. [Job Title] familiar with all aspects of logistics, shipping and receiving and general warehouse operations. Detail-oriented [Job Title] highly efficient in leading shipping and receiving operations. Able to lift [Number] pounds. Flexible schedule and available for all shifts. Skill Highlights Mac and PC-Word, PowerPoint, Publisher, Outlook, Access, ACT!, Strong Internet and Research Experience Specialized Training / Seminars: TQM-Management; Lift Truck Certify; Safety Awareness; Customer Service Training; OSHA Certification; HAZMAT Training; Trade and Consumer Show Production / Management; Extensive Sales and Advertising Seminars and Training Shipping and receiving Safety-oriented Production scheduling Results-oriented Multi-tasker Fluent in [Language] Safety-conscious Customer-service focused Vendor management Strong communication skills Adaptable Exceptional problem solver Natural leader Core Accomplishments Reduced shipping operating expenses by [Number]%, while maintaining shipping volume and accuracy.Earned a perfect attendance record for [Number] years in a row. Achieved [Number]% accuracy during [Year] [Audit Name] Audit of a [Number] stock-keeping unit warehouse facility. Recipient of the [Award Name] Achievement Award in [Month, year].Named “Employee of the Month” in [Month, year].Saved $[Amount] annually by negotiating better rates with all transportation carriers. Professional Experience Company Name April 2011 to Current WAREHOUSE LEAD City , State Reduced operating budget by [Number]% and misships by [Number] by implementing new policies and procedures.Established transportation cost standards and economical shipping practices. Negotiated bulk shipping discounts with contracted carriers. Company Name June 2008 to April 2011 Warehouse / Support Service City , State Evaluated operational records and made scheduling adjustments to maximize efficiency. Company Name October 2006 to June 2008 MARKETING & EVENT MANAGER City , State Worked effectively in a heavily cross-functional, fast paced environment. Company Name September 2002 to October 2006 WAREHOUSE & LOGISTICS MANAGER City , State Negotiated bulk shipping discounts with contracted carriers. Education Shoreline Community College 1 2010 Earned a Certificate of Completion in Business Software Applications City , State One quarter away for completion of Associate of Applied Arts and Science, current Skills ACT!, Advertising, Arts, Computer Experience, Customer Service Training, Mac, Access, Outlook, PowerPoint, Publisher, Word, Research, Safety, Sales, Seminars, TQM | ARTS |
979 | ASSISTANT PRINCIPAL Summary Educational Administration Assistant Principal with 12 years in education and exceptional people skills. Create and monitor a positive safe school cultural environment
that ensures growth of both students and staff. Inspire motivation to learn, skilled at building secure relationships between communities, parents,
students and teachers. Core Qualifications COMPUTER PROFICIENCY Microsoft Office Suite Adobe: InDesign Adobe Photoshop Adobe Illustrator CAD Quark Xpress Prezi Goggle Share Documents MENTOR EXPERIENCE 10 years mentor experience: students and teachers Motivating students Behavior Modification Learning style assessment Building Relations Goal Setting Team Building Problem Solver Professional Experience Assistant Principal 08/2013 to Current Company Name City , State Supervise Staff Coordinate substitute schedule, facilitate sub placement Supervise and monitor staff attendance Assist in staffing highly qualified teachers -(interview prospective candidates) Assist Principal with developing staff meetings Coordinate staff development Conduct staff observations and conferences Assist principal with team building Generate staff warnings Supervise and assign staff duties Counseling Serve as student mentor and counselor when academic problems and personal adjustments arise, arrange meetings with guardians to reach solutionsAdvise teachers and parents of counseling referral process. Foster student- teacher relationships Advise staff of implementing classroom management strategies Liaison for school counseling services (DePelchin) Parent Communication Regularly meet with parents to discuss student issues and course weakness areas. Inform parents of school events or school closures Liaison for parent teacher conferences, student discipline policies and teacher student conferences PTO Liaison Design School Newsletters Authorize school reaches (broadcast communication) Plan Development Plan, coordinate, and supervise after school activities plus clubs Create Staff Directory Create Teacher's Manual Ensure district polices and procedures are implemented Initiate and supervise at risk Student (Mentor Program) Supervise plus coordinate award ceremonies, athletic events, graduations, field trips and fundraisers School Safety Coordinate school wide climate and culture training modules Conduct Health and Safety Meetings Supervise Health Safety Coordinate inter department training for Crises Prevention Intervention (CPI) Coordinate building inspections, ensure building permits are current I nspect fire extinguishers Implement district student discipline policies procedure Generate and Implement Emergency Operations Plan Conduct monthly fire and safety drills Supervise mandated state required safety training (Required Reporting Child Abuse) Art Teacher 08/2007 to 07/2013 Company Name City , State Art Teacher Taught art grades 6-8, collaborated with staff, Administration and V.I.P.S. (Volunteer Parents) to support school events. Facilitated activities that developed students physical, emotional and social growth. Fine Arts Director 08/2001 to 07/2007 Company Name City , State Teacher Taught art grades 6-12. Fine Arts Director Developed and reviewed Fine Arts curriculum Facilitated training for Fine Arts teachers(Music and Visual Arts) Established and coordinated Professional Development for the Harmony's Fine Arts regional and statewide training. Supervised, evaluated and Mentor teachers. Proposed and collaborated with teachers plus administration in devising strategies for school competitions and events: international, national, state and local level. Sponsored field trips National and International ( traveled with students and staff internationally and chaperoned students (Turkey, Germany, France and Holland) Assisted with grant writing Prepared recommendations for students plus staff Initiated and implemented fundraisers Guided 12th grade students as an adviser Sponsored after school art clubs Managed school wide festivals, in addition to Multicultural events. Education and Training Educational Administration 2011 Prairie View A & M University City , State , US Member of the Texas A & M University System Prairie View Texas Masters of Education – Educational Administration Educational Leadership and Counseling Graduated Summa Cum Laude 4.0 GPA Bachelor of Science : Industrial Design Technology Wentworth Institute of Technology City , State , US Wentworth Institute of Technology Boston, Massachusetts Bachelor of Science - Industrial Design Technology Mechanical Engineering Technology Women's Technical Institute City , State , US Associates of Applied Science-Mechanical Engineering Technology Women's Technical Institute Boston, Massachusetts Mechanical and Electrical Drafting Certificate - Mechanical and Electrical Drafting (CAD) Certifications Principal Certification/Mid Management Art-EC-12 Technology Applications-EC-12 Teacher-Highly Qualified Teen Leadership Communication Application, Gifted & Talented Certificate of Recognition for Exemplary Contribution to Harmony Certificate - Mechanical and Electrical Drafting (CAD) Community Involvement World Refugee Day June 21, 2014 -Developed and Implemented Fine Arts activities Assisted with Houston Community Mural-Denver Harbor Park, sponsored by Museum of Fine Arts Houston-(MFAH) State VASE- Monitor, Presenter and Judge Affiliations Counseling
Academic and Professional Honor Society International-Chi Sigma Iota
American
Federations of Teachers Union (AFT) Museum
of Fine Arts Houston (MFAH) Texas
Art Education Association (TAEA) Industrial
Designers Society of America (IDSA) Presentations PROFESSIONAL PRESENTATIONS Regional Visual Arts Scholastic
Events (VASE) Judge
Interviewer: Regional Texas State Jr. VASE
competition
Interviewed Middle and High School art participants and judged their contending
art work to be considered for the state VASE completion.
Regional
(VASE) Monitor
State (VASE) Presenter Art Presentation/Demonstration: Ebru Turkish
Marbling
Demonstrated Turkish Marbling art
techniques to hundreds of Texas state art student participants/competitors at
the University of Houston –Clear Lake Leadership Conference: The
Economic Security Crisis of Black Women-May 1999
TOPIC:
Banking, Investing and Entrepreneurships
Presented how to start
and maintain a minority owned small business Skills Fundraising Multi - Task Management Mentoring Community Relations Creative Problem Solving | ARTS |
980 | INFORMATION TECHNOLOGY (IT) SPECIALIST Experience Information Technology (IT) Specialist January 2012 Company Name IT Specialist Project Engineer December 2009 to Current City , State U.S. Army Information Systems Engineering Command (USAISEC) on projects involving large and complex data networks and telecommunications systems while assigned to the Fort Huachuca Engineering Directorate of USAISEC. I develop, manage and coordinate the implementation of network communications, local area networks (LANs), visual information systems (VIS), and information technology (IT) infrastructure projects. As the Project Manager and Lead Engineer, I directed and managed the efforts of a five person Integrated Product Team (IPT) to implement the $25 million IT infrastructure for the the new Command, Control, Communications and Computers (C4) facility for the Joint Special Operations Command (JSOC) at Ft Bragg, NC. Provided daily project coordination and oversaw the development of the IT technical requirements, system design plan and associated contract documents and design drawings for the 35,000 sf building. Reviewed building construction design drawings, consolidated design change input requests from the customer and team members, and provided justification for the proposed design changes and building modifications to ensure that the IT infrastructure was installed according to technical specifications, applicable security standards, and customer requirements. requests for building design changes to the US Army Corps of Engineers (USACE). and provided technical oversight of the project. Represented JSOC and ISEC in project meetings with the USACE and other project stakeholders for technical requirements, project scheduling updates, and to resolve controversial project issues. Created the project integrated master schedule (IMS) to identify and manage resources so that all project documentation and deliverables were developed accurately, and to ensure system reliability, operability, and maintainability. In support of the Army Base Realignment and Closure (BRAC) process, performed duties as the project coordinator for the $19 million BRAC mandated Army Central Command (ARCENT) Headquarters relocation. As the ARCENT relocation project leader, identified and analyzed requirements, assigned and reviewed work and exercised full control over the planning, development, and implementation of all assigned tasks for the Integrated Product Team (IPT). Obtained contract engineering services by developing the Acquisition Requirements Package (ARP), and participated in Source Selection Evaluation Board (SSEB) activities. Prepared statements of work (SOWs), procurement data packages, and evaluated contractor work performance and provided the monthly performance report to the contracting office and weekly project status updates to ISEC management. Provided financial and resource planning, execution, and tracking; to include manpower, temporary duty (TDY), and other acquisition resource requirements. Judiciously expended project resources, determined priorities and worked within resource allocation limits, fiscal law and existing policy. Completed all required contract modifications, List of Materials (LOMs) and Major Item List of Materials (MILOMs), as well as independent government cost estimates (IGCEs) as required. Integrated various IT sub-systems based on system dependencies, technical adequacies, and customers' need. Conducted technical reviews of proposed test plans and monitored the System Acceptance Testing (SAT) of all IT and VIS systems and proposed solutions to faults identified in the SAT to ensure continuity of new and existing systems and compliance with user requirements. Systems Integration Analyst July 2009 to December 2009 Company Name － City , State Supervisor: Randy Devine - (520) 459-3174. Systems Integration Analyst responsible for contract Information Technology (IT) engineering services in support of the US Army Information Systems Engineering Command (USAISEC). Developed the Facility Design Criteria (FDC), System Design Plans (SDPs), Engineering Installation Packages (EIPs), List of Materials (LOMs) and other acquisition documentation for complex IT projects according to user requirements. Worked with Government and sub-contractor personnel and provided guidance and oversight on project document development and validation for the U.S. Army Forces Command (FORSCOM) and U.S. Army Reserve Command (USARC) BRAC relocation. Provided engineering, procurement, installation, cutover and testing requirements for the High Frequency (HF) and Ultra High Frequency (UHF) Radio Systems and antennas in support of a Command, Control, Communications, Computers and Intelligence / Information Technology (C4I/IT) systems project. Reviewed project documentation and ensured contract deliverables were complete and delivered accurately and on time as specified in the Acquisition Requirements Package (ARP). April 2001 to September 2009 Company Name Functional Area Expert (Command and Control)Sierra Vista, Arizona Supervisor: Robert Kessler - (520) 417-0959. Communications Engineer supporting the U.S. Army Information Systems Engineering Command (USAISEC) by providing IT engineering services in the form of quick reaction engineering to Engineer, Furnish, Install, and Test (EFIT) total communications functionality at multiple Command and Control (C2) facilities. Provided QA / QC checks and Acceptance Testing on various projects involving C2 facility upgrades as well as Command Headquarters relocations. Provided IT engineering support for the US Southern Command (SOUTHCOM) headquarters relocation project, to include developing the FDC as part of the design-build contracting process for the USACE. Developed the SDP, LOM, cost estimates and test plans for the radio and satellite systems, copper and fiber cable plant, lightning protection systems, grounding, bonding and shielding systems and related infrastructure for the Defense Threat Reduction Agency (DTRA) relocation project. Provided on-site engineering support for the voice, data, and visual information systems being installed for the United States Army South (USARSO) Headquarters and the Installation Management Agency (IMA) at Fort Sam Houston, Texas. Provided detailed engineering for the design and installation of Briefing and Display Facilities (BDF), Conference Rooms, Command Center Areas, Telecommunications Rooms (TRs), and Open Office Areas. Conducted QA / QC checks and testing for a Defense Red Switch Network (DRSN), Global Command and Control System (GCCS), Unclassified Local Area Network (NIPRNET), Secret Local Area Network (SIPRNET), Sensitive Compartmented Local Area Network (SCI LAN), Administrative Telephone System, and Visual Information Systems. Assisted USAISEC Force Projection Engineering Directorate, and 1st Signal Brigade personnel in the design and installation of a C2 facility upgrade at the 19th Theatre Support Command in South Korea. Performed site surveys, gathered user requirements from several staff directorates and operational elements within the command and developed an SDP, EIP and LOMs to upgrade the Global Command and Control System (GCCS) communications systems as well as the administrative and tactical voice systems. Provided engineering support for the development of the C2 facility for the U.S. Army Central Command (USCENTCOM) Headquarters and foreign coalition forces in Doha, Qatar in support of Operation Iraqi Freedom. These efforts included various secure voice, data, and visual information systems critical to the Command Center operations. Supervised and assisted with the routing, termination and acceptance testing of all fiber optic and Cat5 cabling, voice and data systems and related telecommunications equipment and infrastructure. Education Bachelor of Science (BS) : Information Technology , 2005 University of Phoenix GPA: GPA: 3.67 Information Technology GPA: 3.67 Associates of Applied Science (AAS) : Electronic Technology , 2003 Cochise College GPA: GPA: 4.0 Phi Theta Kappa Electronic Technology GPA: 4.0 Phi Theta Kappa Associate : General Studies , 2001 AGS Cochise College GPA: GPA: 4.0 Phi Theta Kappa General Studies GPA: 4.0 Phi Theta Kappa Skills Administrative, Analyst, Army, Agency, cable, cabling, Cat5, documentation, Engineer, engineering support, financial, Functional, Government, IMS, Information Systems, Information Technology, local area networks, Local Area Network, LANs, LAN, law, Materials, meetings, Office, Network, networks, personnel, procurement, project leader, project coordination, QA, quick, Radio, routing, SAT, scheduling, Supervisor, surveys, Switch, System Design, Systems Integration, telecommunications, Telephone, Theatre, UHF, Ultra High Frequency, upgrades, upgrade, validation, Vista, voice and data | INFORMATION-TECHNOLOGY |
981 | VICE PRESIDENT Experience Vice President , 04/2018 to 12/2018 Managed all aspects of Epson launch of wearable technology product line including messaging, executive speech and presentation, video script, media relations, social media integration, partner announcements, press releases and other materials, and event logistics Convinced company to conduct press conference during industry event resulting in over 200 media attending and dozens of national media and broadcast stories, including CNN, Fox News, USA Today, CNET, Mashable, Engadget and more Achieved Epson's main objective to be perceived as legitimate competitor to more established industry players such as Google Glass and Fitbit Instrumental in success of (ISC)2, the world's largest association of information security professionals, growing from less than 8,000 members to more than 80,000 in 10 years Conceived (ISC)2 survey of information security profession with resulting coverage in The Wall Street Journal, Fortune, Forbes and numerous other IT and security trade media and establishing CISSP certification as "gold standard" Wrote numerous articles, blogs, speeches and video scripts for top security professionals, including Howard Schmidt, first cybersecurity advisor to the White House Played key role in re-branding iconectiv, a telecommunications services provider and business unit of Ericsson, to focus on emerging markets Wrote messaging for new company vision and incorporated into CEO letters, speeches and other communications to staff and partners; wrote articles, white papers, brochures and website content; managed earned, owned and sponsored media programs, including coverage in USA Today and Yahoo! Finance Dana Point Initiated company-wide update of communications processes to better position firm for growth Introduced company messaging maps for consistent storytelling across content channels Counseled teams on creating relevant, compelling earned and owned media content Secured standalone articles in business and consumer media sites for AI startup, including Axios, TheNextWeb and Venturebeat Guided new hire in becoming top earned media producer Won two client-recommended budget increases upon exceeding program goals. Vice President , 03/2013 to 03/2018 Implemented range of earned, owned and sponsored media initiatives that met or exceeded program goals for influence, including Epson New Ventures division; conversational AI pioneer Nuance Communications, iconectiv and technology startups involved in IoT, data analytics and 5G Continuously offered additional program ideas that resulted in business traction Secured bylined article for Cambridge Semantics in The Financial Times by leveraging Thomson Reuters announcement resulting in two major new business leads Created unprecedented visibility and credibility among key audiences for Reveal Mobile by leveraging its retail store data and securing media placements in the New York Post, USA Today, Yahoo! News, Motley Fool and other newspaper and retail trade media outlets Oversaw production of all communications materials across clients, including press releases and fact sheets, presentations, speeches, brochures, email marketing, social media, white papers, articles, websites and blogs, internal communications and more, ensuring consistent and impactful messaging at every touch point Demonstrated success with verifiable data including earned media analysis, website traffic, social media audience growth and engagement, etc. Public Relations Manager , 06/2011 to 03/2013 Company Name Achieved global expansion communications program for IoT provider Telit Wireless due to exceeding objectives in North America. Vice President , 01/2001 to 03/2011 Account Management, Maples Communications, Mission Viejo Managed account team for agency's largest client, Toshiba, with $2.4 million in billings annually Developed and executed public relation plans, including product launches, environmental initiatives, community outreach and corporate activities Wrote messages, speeches and video scripts in collaboration with executive team Retained (ISC)2, the world's largest association of information security professionals, for entire agency tenure with 400% budget increase Directed the communications program from beginning for start-up Networks In Motion, providers of the first wireless navigation solutions for GPS-enabled mobile phones, resulting in acquisition four years later. Education Bachelor of Arts : Journalism California State University - City Journalism Summary Technology communications executive with ability to lead content marketing and public relations programs for brand name and emerging technology companies that accelerate business growth Generates creative ideas that exceed project expectations Expert content developer for owned, earned and sponsored media Makes complex technology stories accessible to business and mainstream audiences Counsels executives on effective messaging and communications strategies Experienced ghost writer of articles, blogs, social media, speeches, video scripts and more Passionate and knowledgeable about the latest technology innovations Industry experience includes telecommunications/5G, the internet of things (IoT), artificial intelligence/machine learning, data analytics and augmented reality/virtual reality Company experience includes Epson, Toshiba, Ericsson, Cisco, Ingram Micro and Nuance Communications Skills Account Management, AI, agency, billings, branding, broadcast, brochures, budget, content, client, clients, email, Epson, Finance, Financial, focus, GPS, information security, letters, logistics, marketing, materials, media relations, messaging, navigation, Networks, newspaper, presentations, press, press releases, processes, producer, retail, Reuters, scripts, script, speeches, speech, stories, white papers, telecommunications, phones, Toshiba, video, vision, website, websites, website content, articles Additional Information Awards
Winner of three Silver Anvils, the national award for excellence from the Public Relations Society of America | PUBLIC-RELATIONS |
982 | FINANCIAL EDITOR ASSISTANT Summary Strong motivated graduate student who's pursuing master's degree in Finance. Seeking an entry level internship in financial area that can utilize financial analysis skills and enhance practical experience. Honest, persistent, adaptable, and a quick learner. Passion in financial analysis and financial service related works. Highlights Financial modeling Superior time management Self-motivated professional Advanced computer proficiency (both PC and Mac) MS Office Suite Sales and marketing Quick learner Experience Financial Editor Assistant 10/2013 to 01/2014 Company Name City , State Analyzed
the public opinion by follow-up and study abroad macroeconomic
situation Sorted the
context of major events in domestic and international Explored
historical data and related data of the specified topic then implemented
preliminary analysis under the guidance of research director Customer Manager Assistant 06/2013 to 09/2013 Company Name City , State Researched beneficial financing opportunities and made recommendations to customers Assisted in created release and project plans and established stakeholder expectations Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives. Customer Manager Assistant 03/2013 to 06/2013 Company Name City , State Assisted customers with complex loan application and s orted an average of $1 million mortgage loan applicants per month Performed daily maintenance of the loan applicant database Assisted in analyzing applicants' financial status, credit and property evaluation to determine feasibility of granting loans Assisted in writing financial analysis reports of commercial real estate, borrower's financial statements, lease reviews and market research Accounting Assistant 09/2012 to 01/2013 Company Name City , State Assisted in performing debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions District Manager(Part-Time) 10/2010 to 10/2011 Company Name City , State Identified prospective customers and performed an average of 20 visits per day Planned and executed regional sales improvements, updating the company's approach to marketing, presentations and territory establishment Managed a regional sales staff of 30 members. Accomplished quarterly sales task of nearly 5,000 items, ranking top one in seven districts of the city Education Master of Science : Finance June 2016 Illinois Institute of Technology City , State , US GPA: Recipient, Stuart School of Business Merit-Based Scholarship Coursework in Math
with Financial Application, Statistical
Analyze in Financial Markets, Financial Modeling, Valuation/Portfolio
Management, Futures/Option/OTC Derivatives, Financial Statement Analysis Bachelor of Science : International Economics and Trade 2014 Central South University of Forestry and Technology (CSUFT) City , State , China GPA: Recipient, Honor Scholarship *top 8%* Coursework in Micro & Macro Economics, International Finance, Business Accounting, Financial Budget, International Marketing, International Business Skills Language: Proficient in Chinese, Fluent in English Office: Microsoft
Word, Excel, PowerPoint, Prezi Programming: VBA Additional Information Stuart Investment
Group of Illinois Institute of Technology Member
Chicago, IL. Oct. 2014 – Now Executed
research and calculation on promising stock to pitch to investors America Society for
public administration 2015 Annual Conference Volunteer Registration
Desk & Reporter
Chicago, IL. Mar. 2015 Confirmed attendees' registration and c hecked daily messages and updated messages
about conference Composed more than 500 word summary of the major
events and activities of the conference day Recorded sessions and obtained video
testimonials from attendees AIESEC Member Chang Sha, China. Oct.2012 – Mar.2013 Recommend outstanding international candidates
of internship to enterprises in Hunan Established cooperation relationship with 15
companies ‘Torch of
heart' Public Project Promoter Chang Sha, China. Jul.2012 – May.2014 Established program and got sponsorship from government and associations Implemented program among 17 universities and recruited over 120 university students volunteers Established connection with 6 schools in poor
areas Student Union of
Central South University of Forestry and Technology Vice President
Chang Sha, China. Apr.2011 – Apr.2013 Managed two departments. Guided the two
departments planed, ,conducted and advertised a series of program, such as Civic
party; Sports competition; Debate competition etc. Awarded as one of the Best Student Union among
21 competitors in university | BANKING |
983 | BUSINESS-DEVELOPMENT | |
984 | BANKING Summary High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Supervision and training Client relations specialist Computer-savvy Multi tasking savvy Sound judgment Team management Calm under pressure Meticulous attention to detail Experience Banking August 2013 to Current Company Name Store Manager August 2012 to November 2012 Company Name － City , State Managed a team of 10. I opened a new store location and assisted in recruiting and training new staff. Delivered excellent customer service by greeting and assisting each customer. Developed the department's first incentive performance plan, which motivated my team. This resulted in a 23% increase in sales. My team surpassed revenue goals in four consecutive quarters. Store Manager February 2008 to June 2012 Company Name － City , State Managed a team of 6. Completed a series of training sessions to advance from Assistant Manager to Store Manager. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Initiated program that standardized employee training and led to increase in customer satisfaction by 12%. Addressed customer inquiries and resolved complaints. Education High School Diploma : 2010 Federal Way Senior High School － State , United States Skills Assistant
Manager, customer satisfaction, excellent customer service, inventory, reconciling, recruiting, sales, employee training | BANKING |
985 | BUSINESS DEVELOPMENT REPRESENTATIVE Summary Dedicated Business Development Representative who is a detail-oriented self-starter and congenial salesperson who has excelled in closing percentages. Background in inside sales and customer service. Skills FCA Kain Automotive training (3 steps to digital success) Chrysler Certified Employee CRM training Highlights Seasoned in conflict resolution Strong organizational skills Energetic work attitude Adaptive team player Telephone inquiries specialist Multi-line phone talent Exceptional communication skills Excellent time management Leadership abilities Quick Learner Experience Company Name City , State Business Development Representative 07/2016 to 10/2016 Answered customers' questions regarding products, prices and availability. Emphasized product features based on analysis of customers' needs. Responded to all customer inquiries in a timely manner. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Company Name City , State Internet & Social Media Manager 12/2015 to 07/2016 Answer customers' questions about products, prices, availability, product uses, and credit terms. Recommend products to customers, based on customers' needs and interests. Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. Create and publish gravitating posts on various social media forums (Facebook, Twitter, Instagram, etc.). Respond promptly to all reviews regarding the company. Compose and send compelling email blasts weekly to generate business. Conduct weekly meetings discussing current sales percentages of the Business Development Department. Update information on the company website frequently. Company Name City , State Manager 10/2014 to 04/2015 Trained new employees and brought them up to the restaurant standards. Finished all tasks in a timely manner. Oversaw all customer complaints and assist the problem correctly for the best benefit of the customer and the store. Company Name City , State Server & Lead Bartender 04/2012 to 07/2015 Provided excellent customer service. Worked closely with other servers and kitchen staff to ensure that the restaurant runs efficiently. | BUSINESS-DEVELOPMENT |
986 | HEAD OF ACCOUNTS AND FINANCE Summary Flexible Accountant who adapts seamlessly to constantly evolving accounting processes and technology. Adept at budget forecasting, financial reporting and corporate tax planning. Highlights Financial statement analysis Understands foreign tax reporting Budget forecasting expertise Adobe software proficiency Effective time management General ledger accounting Flexible team player Cash-flow report generation Public and private accounting Cost accounting General and tax accounting Account reconciliations Proficient in Microsoft Office Knowledge of Sage Proficient in SAP ERP (Enterprise Resource Planning) software QuickBooks Accomplishments Payroll Assistance Assisted with payroll preparation and entered data into cumulative payroll document. Reporting Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity Employee Management Liaised with HR department to establish employee benefits, training, payroll and termination procedures Accounting Skills Operated computers programmed with accounting software to record, store, and analyze information. General Ledger Accounts Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions. Increased compliance for the cash management department by aiding in internal and external audits. Researched and resolved billing problems that had been previously missed. Experience Company Name October 2013 to Current Head of Accounts and Finance City , State Basic Function: I'm always accountable for the accounting operations of the company, to include the production of monthly financial reports, maintenance of an adequate system of accounting records, and a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of the company's reported financial results, and ensure that reported results comply with generally accepted accounting principles or international financial reporting standards. Principal Accountabilities: Management Maintain a documented system of accounting policies and procedures Manage outsourced functions Oversee the operations of the accounting department, including the design of an organizational structure adequate for achieving the department's goals and objectives Oversee the accounting operations of branches (Freetown, Kenema, Kono and Kailahun) especially their control systems, transaction-processing operations, and policies and procedures. Mitigating risk for cash handling from Bank to Rural areas disbursing centers Handling project finances, reporting and accountability within the company Maintain company's PPE register and disposal Transactions Ensure that accounts payable are paid in a timely manner Ensure that all reasonable discounts are taken on accounts payable Ensure that accounts receivable are collected promptly Process payroll in a timely manner Ensure that periodic bank reconciliations are completed Ensure that required debt payments are made on a timely basis Maintain the chart of accounts Maintain an orderly accounting filing system Maintain a system of controls over accounting transactions Processing commission to agents (VCs) and second payment (Premium) to farmers is done proportional to the weight of coco procured in that month Reporting: Issue timely and complete monthly financial statements Ensure the upload of monthly financial reports to SAP accounting software is done in timely Lead and Coordinate the preparation of the corporate annual report Recommend benchmarks against which to measure the performance of company operations Calculate and issue financial and operating metrics Manage the production of the annual budget and forecasts Calculate variances from the budget and report significant issues to management Provide for a system of management cost reports purposely for cost control by the project managers and other stakeholders. Provide financial analysis as needed, in particular for capital investments, pricing decisions and company performance Compliance: Coordinate the provision of information to external auditors for the annual audit Coordinate the provision of information to Government revenue authorities in regard to past financial statement Monitor debt levels and compliance with debt covenants Comply with local, state, and federal government reporting requirements and tax filings Coordinate the provision of information to other stakeholders who finances the implementation of the projects within the company like AECF, IFAD, and Social Projects. Certification (Rainforest Alliance, IMO control) : Participating with operation department for improving infrastructure of field activities Crop traceability from smallholder farmers to overseas customers Crop flow from smallholder farmers to the point of sale Crop Grower lists/farmer lists Farmer data spreadsheets (no. of coco trees per hector, contracts) Establishing new buying posts (BPs) Establishing Geo-traceability of farms Establishing a binding agreement with those (agents-village coordinators Company Name December 2010 to October 2013 Senior Accountant City , State Duties and Responsibilities Working with Pivot tables to coffee & cocoa books from different branches Reporting program expenses and budget in form of TTs requests to abroad directors Manage financial matters and procedures in project implementation Preparing payment requests/vouchers and cheques for payment Preparing weekly reports on the trend of the debt levels with banks. Preparing weekly fund sheet Report (a detailed cash flow). Preparing, Posting and Reconciling Main Books in the system. Preparing the schedules for the two companies of all sales (both direct export and local sales). Preparing, reconciling and posting to the system, monthly payroll, payroll journals and statutory computations and remitting of SDL, NSSF, PAYE, W/Tax. Preparation of monthly Bank (for HO & Branches) and Intercompany reconciliation statements and posting all those variances to the syste Exchange rate controlling when dealing with foreign currencies against functional currency Making thoroughness and tightly monitoring of the Receivables from debtors by telephone, email, and some time by physical appearance. Participating in all preparatory andreviews of the final accounts Responding to External & internal auditors during auditing and as well as to TRA queries regarding to the companies past accounts submitted. Stock Valuation, Physical Stock verification and Movement of stock Calculations of VC, and Agents Commissions plus premiums and District Levies Company Name June 2009 to December 2010 Accountant City , State Duties and responsibilities: Maintaining staff imprest records and retirement (IOU issued & IOU retired) as well as staff loans & Salary Advance register Reconciliation of Circulation debtors, Advertisement debtors, Suppliers and Petty cash ledgers Monthly reconciliation of Bank Statements with the Bank books in the systems and preparing Banks reconciliation Reports and investigating and resolves any un-reconciled differences Monthly VAT computations and filing returns to TRA Maintaining fixed Assets Register, Manage depreciation from Fixed Assets register by setting up depreciating schedule, register the acquired Assets and post depreciation. Preparing Monthly Sales Performance Report for Upcountry and Local Representatives Transfer of cash & cheque from main cash / receipts control account to pettycash and banks in Tally and Pastel Preparing, verifying, processing and issuing expense vouchers and posting to the systems Daily Freight charges of newspapers to upcountry representatives Upcountry monthly Retainers fees Weekly correspondence fees Advertisement commissions Data entry of advertisement transactions in Tally & Pastel Advertisement invoices (sales invoices) -Advertisement receipts (sales receipts) -Circulation receipts (sales receipts) -Credit note from circulation debtors Company Name August 2008 to June 2009 Trainee City , State Duties and Responsibilities: Prepare payments Prepare regular reports on revenue, expenditure and tax returns; maintain and reconcile the direct debits accounts in the systems; Prepare invoice and bills; Prepare bank reconciliation statements; Disburse cash and cheque payments; Post transactions in a computerized accounting system; Reconcile debtors and creditors records Education Tanzania Institute Of Accountancy 2012 Post Graduate Diploma in Accountancy : Accounting City , State , Tanzania Institute Of Finance Management 2008 Advanced Diploma in Accountancy : Accountancy City , Tanzania Accountancy Minaki High School 2001 Advanced Certificate of Secondary Education : Science City , Tanzania Tosamaganga Secondary School 1998 Certificate of Secondary Education : Science and Arts City , Tanzania Interests Gardening Trees Languages Swahili English Skills Project Reporting Accounts payables & receivables, Auditing, Data entry, Internet Exchange rate control, Microsoft Proficiency: Word, Spreadsheets, Outlook, Power Point Payroll processing, Accounting software: Quick Books, Sage Pastel, SAP ERP, TAS Books, TALLY, Research Account reconciling Financial Reporting Management Accounting GAAP IFRS Forecast Vs Actuals for weekly and monthwise Additional Information Volunteering Experience Trainer at Mabibo Teaching Center - Assist those who don't have entry criterion as a requirement for joining high school level | FINANCE |
987 | ACCOUNTANT III Summary Talented Accountant employing creative teaching strategies to engage students fully in the learning process. A highly motivated Accounting professional with a verifiable record of accomplishment spanning over thirteen years. Highly creative, recognized as a results-oriented and solution-focused individual. Highlights Areas of strength include: Accounts Payable Account Reconciliation Organizational Skills Grant management Work as Team Player *Communication Skills Time Management Skills Research Abilities General Ledger General Journal COMPUTER SKILLS Microsoft Office Groupwise/Outlook UTShare Experience Company Name January 2014 to Current Accountant III City , State Responsible for grant management including preparing corrections, cost transfers, budget transfers, invoices and final reports. Request cash drawdowns and complete monthly reconciliations for grants and contracts. Correspond with outside granting agencies and University Grants and Contracts department to verify billing details. Monitor accounts receivable balances. Company Name January 2007 to January 2014 Assistant Accountant City , State Full charge processing of all functions related to accounts receivable, accounts payable & purchasing, assists in year-end close out. Independently research records and prepare journal entries as necessary. Reconcile records and documents; record general ledger entries. Analyze accounting records for compliance with DCCCD procedures. Company Name January 2006 to January 2007 Accounting Clerk B City , State Examined, coded, verified, balanced, and reconciled various kinds of transactions, invoices and reports. Reconciled specific general ledger accounts and prepared adjusting journal entries as needed. Maintained spreadsheets and other related files and documents to record accounting transactions. Cash handling. Company Name June 2003 to January 2004 Accounting Instructor City , State Plan course instruction based on the approved syllabus/course outline provided to assure course content and learning objectives are met. Design, administer, and grade examinations to assess achievement of course objectives as identified in the syllabus and as approved by the Academic Dean. Schedule and post office hours to provide academic support to students, tutor if necessary, and provide other assistance as needed. Start classes on time, conduct classes for the full time period, and enforce any applicable campus administrative policies. Utilize a variety of teaching styles and methods to accommodate diverse learning styles of students. Company Name January 2003 to January 2004 Student Accounts Representative/Bookkeeper City , State Tracked and maintained student accounts throughout the collection process to ensure prompt payment of outstanding balances Advised students regarding their payment options and financial policies Provided customer service and answer student inquiries regarding their financial status Reviewed student payment plans for completeness and accuracy Posted student tuition and fees Issued system generated receipts Assisted in charging tuition and fees, as well as reviewing monthly earnings Updated appropriate tracking systems for timely billing and collections Processed forms related to student status changes in accordance with company policies and procedures Performed student account maintenance activities, including conducting account reviews, reconciling aging levels verifying account clearances, applying payments, monitoring collection activities, and updating accounts in compliance with established company AR management policies and procedures Responsible for billing third-party vendors for payment of student tuition and fees. Education Prairie View A & M University 2003 BBA : Accounting Accounting Prairie View TX
*Member: Phi Beta Lambda, Future Business Leaders of America University of North Texas 2013 BBA : Finance Finance Dallas TX University of North Texas 2015 MBA : Strategic Management Strategic Management Accomplishments Conducted a self-designed training class on Business Office Procedures; quarterly. Trained 3 co-workers on job functions. No Audit findings; 2012, 2013 & 2014. Skills Account Reconciliation, Accounting, Accounts Payable, Accounts Receivable, AR, Billing, Budget, Cash Handling, Closing, Coaching, Communication Skills, Contracts, Credit, Customer Service, Financial, Forms, General Ledger, General Ledger Acounts, Grants, Groupwise, Instructing, Mentoring, Merchandising, Microsoft Office, Outlook, Organizational Skills, Packaging, Policies, Pricing, Public Speaking, Purchasing, Receiving, Reconciling, Research, Spreadsheets, Team Player, Time Management, Year-End | ACCOUNTANT |
988 | MANAGER OF FINANCE Professional Summary Highly motivated individual with demonstrated proficiency in listening to clients needs, and formulating the tactical plan to achieve the best results for all parties involved. Constantly explores new and challenging opportunities to further elevate client loyalty and boost revenues. Known for honesty, integrity and a genuine passion for setting and achieving goals for self, while helping others attain theirs. Superior interpersonal dynamics interface seamlessly with others from all levels, backgrounds and cultures. Respected for maintaining a professional and positive demeanor. Career Achievements Quickly recognized financial instability within the company. Immediately identified the cause and formulated a plan that successfully resulted in the avoidance of bankruptcy which showed the stability needed to acquire an additional million dollars from investors. Finance and Operations Director for a multi million dollar premium finance company as well as agent within the parent company, simultaneously. Developed professional partnerships through interpersonal skills, integrity and honesty. Successfully obtained licenses through the state of North Carolina allowing me to become an Insurance agent for Property and Casualty for home and auto. Developed and streamlined a system of "checks and balances" to ensure proper resolution of financial situations, resulting in a 95% return of premium after cancellation. Trained 27 agents on standard operations and ethical practices to ensure professional service that proved successful in the overall growth and financial stability of the company. Qualification Highlights Intermediate level profiency with Microsoft Office, Advanced with FinanceMaster and Jenesis software, both Financial and Client support databases. Outstanding ability to multi-task while working two separate software programs, provide technical support for both programs and maintain a website with ease, still providing excellent customer service to Clients on the phone and in the office. Reputed as a competent trouble shooter. Clients were confident that issues would be thoroughly investigated and resolved. Recognized as expert in client networking, as well as building and fostering long-term business relationships. Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills. Strengthened the reputation of Insurance Payment Center and Johnson Insurance Management for quality personal service to increase referrals. Skills Work History Manager of Finance , 01/2008
to 01/2012 Company Name – City ,
State Developing crucial business relations for the success of the company. Balancing relationships between clients and company's. Provide technical and website support for clients, agents and company's. Maintenance of 5000 active accounts, as well as 300 accounts currently in collections. Assisted with accounts payable/receivable. Utilized and maintained two client databases, websites. Responsible for processing notices and invoices. Currently process more than $75,000 in customer payments weekly plus an additional $20,000 in company refunds, and process $40,000 in financing for new accounts, assuring that customers are in good credit standing with IPC. Collecting on more then 40% of bad debts weekly, which is up 95% since taking over the Director of Financing Position. Provide financing for more then 27 agents which work in 9 offices spread throughout North Carolina. Daily, weekly and monthly balancing of 5000 accounts and verification of funds received and delivered from all 9 agencies. Personally communicated with 17 different insurance companies, assuring them that polices and procedures are followed and in conjunction with ours. Consistently work with state regulations to make sure that laws pertaining to customer relations and national guidelines responsible for ethical insurance transactions are practiced daily to assure the correct treatment of clients. Daily managing of the office and client services to nullify conflict when dealing with accounts and past due payments or cancelled accounts. Developed client memos dealing with increases in payments, collections, and contract errors. Wrote policies and procedures pertaining to the daily operations for financing and the proper process on how to collect bad debt effectively for agents to follow. Trained a trusted agent within the parent company on the rules and regulations for financing to assure a secondary set of checks and balances was in place. Insurance Agent , 01/2009
to 01/2011 Company Name – City ,
State Writing insurance policy's for home and auto coverage. Liaison for clients and 17 insurance companies. Processing claims and new business applications. Training new agents on state and federal regulations. Provided accountability and corrections for agent errors company wide. Highly recognized by companies as support to troubleshoot and correct complicated agent errors and sought by clients for further explanation of their insurance policies. Ability to maintain multiple accounts simultaneously assuring good standing and proper support. On a monthly basis, created more than 80 new accounts resulting in an increase of more than $40,000 of revenue. Owner requested my assistance to build new relations and rebuild current client relations due to lack of customer service from previous agents. Grocery Manager , 01/2007
to 01/2008 Company Name – City ,
State Ensure excellence in customer service, Review of operating and financial reports to determine the status of the store relative to budgeted sales, expenses and payroll. Associate management and development, Associate training and evaluations. Responsible for Ordering, Maintaining inventory, developed and implemented plans of action to reduce overhead expenses and loss, Merchandising to ensure an increase in profits and conducted formal "store walks" to ensure optimum store conditions, product quality, freshness, availability while completing documentation in accordance with Foodlions standard practice guidelines. Manager , 01/2004
to 01/2007 Company Name – City ,
State Ensured a high level of customer service through staff development, increasing employee morale and retention, leading my staff of 30 by example. Scheduling and financial review. Monitored compliance with health and fire regulations regarding food preparation, serving and building maintenance. Organized and directed staff training, resolved personnel issues, hired new staff, and evaluated employee performance. Monitored food preparation, size of portions, garnishing and presentation of food to ensure food is prepared and presented to highest quality and satisfaction. Investigated and resolved complaints regarding food quality and service. Assisted with planning menus and food preparations based on anticipated number of guests, palatability, popularity, and costs. Assisted with creating specialty dishes for daily specials. Kept records required by government agencies regarding sanitation and food subsidies where indicated. Bartending, coordinating special events for large parties and catering. Education Bachelor of Science : Organizational Management ,
1 2016 Charleston Southern University - City ,
State Organizational Management Currently enrolled in the CAPs online program
North Carolina license, Casualty Insurance North Carolina license, Property Insurance 2009 Charlotte, NC Certification, Store management and operations 2007 Foodlion Management Wadesboro, NC Certification, Restaurant management and Operations 2004 Jocks and Jills Sports restaurant Charlotte, NC Associate of Science : 1 2009 City ,
State Information Technology
Certification, Medical Assistant 1995 : South Piedmont Community College - City ,
State American Career College - City ,
State GPA: with top honors. with top honors. South Carolina license, property and casualty 2011 Accomplishments Non resident licenses Charleston, SC Affiliations North Carolina Department of Insurance North Carolina Chamber of Commerce Association of Agents in North Carolina South Carolina Department of Insurance So we need to fix the way the name is laid out We need to refine the verbiage. Set all words to past tense. cant use currently you aren't doing it now) Bullet information Keep info direct and forget words that embellish or leave to interpretation. Skills accounts payable, credit, client, clients, client relations, customer relations, customer service, databases, documentation, special events, Financing, financial, funds, government, Information Technology, Insurance, inventory, Director, managing, Merchandising, office, payroll, personnel, policies, quality, sales, Scheduling, staff development, staff training, troubleshoot, website, websites | FINANCE |
989 | REGIONAL HR MANAGER Summary Holistic HR Professional with 5 years 7 months experience in Human Resources vertical in areas of
recruitment, employee relations and performance management after completing 2 years of full time Experience Regional HR Manager Aug 2015 to Dec 2016 Company Name － City Looking for good HR opportunities in San Francisco Bay Area. VISA STATUS:"Work Permit-No Visa sponsorship Required"
Skills
Staffing and recruiting professional Microsoft Office Suite expert
Interviewing expertise HRIS applications proficient
On Boarding/Off-boarding Report Writing
Employee relations
New employee orientations
Performance Management
Accomplishments
Recruited 250 employees in 4 months for launching new RIBG (Rural Inclusive Banking Group)
vertical of ICICI Bank. Worked on "Female Workforce attrition at Mid Managerial level" and suggested ways to retain,
which was incorporated in policies. Worked on streamlining recruitment and onboarding process at indusind Bank by suggesting
changes in "E-joining" portal. Assisted in successful completion of project "Applicant Experience at ICICI Bank" which focused
on enhancing recruitment experience of applicants. Suggestions from the project were
implemented. Worked as "Regional HR Manager" managing entire HR function for Andhra Pradesh/Telangana
states for Assets & Liability vertical. Led team of two HR Executives. Role similar as HR Business
Partner role since this required working closely with Business Leaders for arriving on
recruitment gaps, resolving employee escalations, and PMS related issues etc. Handling end to end recruitment cycle right from sourcing (from job portals, through
consultants and campus recruitment etc.), taking interviews, negotiating offers till on
boarding. Ensuring every month all new joiners are included in payroll. Maintaining new joinee
tracker, induction tracker, offered applicants tracker for same. Making monthly Recruitment Report (Power point presentation, MIS), Branch Visit report,
Escalation report and taking monthly meetings with Regional heads. Making PowerPoint
presentation for recruitment forecasting and attrition analysis on quarterly basis. Maintaining updated HRIS for the region and sending it to business heads on monthly basis. Handling all employee queries regarding leave request, transfers, performance appraisal. Closing Performance Management for the financial year, liasioning with Regional Heads. Issuing
PIP (Performance Improvement Plan), Termination letters etc. Preparing investigation reports for escalations within the region in discussion with Regional
Heads. HR Presenter in RCU investigations along with Legal and Employee Relations Manager for
cases of the region. Identifying training needs and sending employees for various training programs.Sending new
joiners for induction program. Ensuring Goal Sheet adoption, half yearly feedback is done within deadline ensuring PMS is
completed on time. Employee Relationship Manager May 2013 to Jun 2015 Company Name － City , State Conducting regular branch visits for ground sensing. Making branch visit report and maintaining
branch visit tracker. Handling employee queries regarding organization policies, transfer
requests, salary and leaves etc. Maintaining and updating HRIS for the region.Taking Induction
Session of new joiners. Handling employee grievances by analyzing case and preparing preliminary investigation report. Conducted Performance Appraisal for Rajasthan RBG group. Managing entire Performance
Management cycle right from Goal Sheet Updation, conducting "Half yearly feedback", "360
degree feedback", "Normalization" till final rating updation on People Soft. Conducting "Talent Panels" for the region after ratings. Handled PMS escalations and conducted
"Communication meetings" for employees. Recruitment Manager May 2011 to Apr 2013 Company Name － City , State Handling Recruitment for entire Rajasthan RBG (Retail Banking Group) & RIBG (Rural Inclusive
Banking Group) and GOG (Global Operations Group). Managing entire recruitment life cycle
right from sourcing,interviewing and negotiating/releasing offers till on boarding. Ensuring all
new joiners are included in Payroll. Making monthly Recruitment Report (both excel sheet and
PPT) for monthly meetings with respective Business Heads and building strategies accordingly. Making annual "Attrition report" and "Recruitment Forecast Report" for entire zone. Using "Hirecraft" for interview management, candidate management and maintaining pool of
applicants for future requirements. Center Head for various mass recruitment drives conducted by ICICI Bank i.e. NIIT Leadership
Program, I Bank and PO Program etc. Campus Recruitment -Visited many campuses (MDI Gurgaon, IMT Ghaziabad, ICFAI Gurgaon IIM
Kashipur etc.) for hiring MBA freshers). Intern Mar 2010 to Jun 2010 Company Name － City , State Taking and understanding requirements from clients, sourcing applicants using "Mass Mailing, Job
Posting, doing screening and lining them up for interviews with clients. Coordinated & followed-up
with respective HR departments for salary negotiation, joining. Education and Training MBA , Human Resource 2011 ICFAI Business School － City , State , India Human Resource Bachelor of Science , Electrical Engineering 2009 Bharati Vidyapeeth College Of Engineering － City , State , India Electrical Engineering Interests Completed Diploma and trained in vocal classical music for 3 years. Won 3rd prize in national level
group song competition. Captain of volleyball team in school and presented school in various Inter
school competitions.
*Worked with SEEDS (an NGO) and Led 10 volunteers to organize health & literacy awareness camps.
Awarded "Outstanding Contribution to Society" by SEEDS acknowledging my contributions. Skills Banking, Closing, clients, Employee Relations, financial, forecasting, hiring, HRIS, HR, Leadership, Legal, letters, Mailing, Managerial, Managing, MBA, meetings, excel, Microsoft Office Suite, PowerPoint, Power point, MIS, negotiating, negotiation, Payroll, People Soft, performance appraisal, Performance Management, Performance
Management, policies, Presenter, Recruitment, recruiting, Report Writing, Retail, San, Staffing, training programs Additional Information Interests
*Completed Diploma and trained in vocal classical music for 3 years. Won 3rd prize in national level
group song competition. Captain of volleyball team in school and presented school in various Inter
school competitions.
*Worked with SEEDS (an NGO) and Led 10 volunteers to organize health & literacy awareness camps.
Awarded "Outstanding Contribution to Society" by SEEDS acknowledging my contributions. | HR |
990 | SENIOR HR MANAGER, HR BUSINESS PARTNER Summary A highly dedicated and accomplished human resources manager with a record of proficiency in employee relations, training and development programs, recruitment and on boarding, payroll management, benefits administration, HRMS Database administration, job description development, wage/salary reviews, record keeping, and compliance. A proven leader in championing company values, vision, and expectations through effective communication and facilitation. Aligns HR strategy with business objectives, assesses and anticipates HR-related needs, communicates proactively within global HR teams and management, and seeks to develop highly effective integrated HR solutions. Experience Senior HR Manager, HR Business Partner January 2014 to January 2016 Company Name － City , State HR Manager January 2012 to January 2013 Quality Service Manager, HR Manager January 2010 to January 2011 Company Name － City , State Transferred from PEO model to full service payroll and benefits set up, including RFP for various payroll and benefits vendors, interviewing for best fit, completing implementation phase, and working through follow up issues such as workers comp placement, tax set up in 15 states and five localities, setting up FSA and commuter benefits plans, ensuring smooth transition of background check and drug testing, and facilitating smooth payroll transition. Built and managed HR function across U.S. and Canadian locations, including full cycle bi-weekly payroll, policy creation and development, training and development programs, developing employee handbook, safety/compliance training, employee induction/orientation programs, and employee appraisal/review processes. Oversaw life cycle benefits renewal process, including meeting with various insurance brokers on plan variations, presenting findings to senior management, coordinating open enrollment info sessions, and answering questions. Processed all new-hire, benefits, leave termination, and payroll paperwork, ensuring 100% compliance with various laws and regulatory mandates and serving as primary contact person answering management/staff questions. Provided guidance and input on U.S. and Canadian workforce planning, succession planning, compensation, and benchmarking, while maximizing central areas of excellence to build pipeline of readily available top talent. Drove performance management, talent review, succession planning, and training and development. Partnered with business unit directors to roll out all key people processes such as performance management, compensation, benefits, and development programs, as well as identifying training needs for business units and individual executive coaching needs. Prepared monthly lunch and learns on manager specific topics via in-person training and/business skype sessions. Established, implemented, and maintained policies and practices for assisting employees and families relocating by managing visa process for all expats transferring from global sites, including coordination of visa documentation coordination, control of relocation costs, and minimization of work disruption for employee and organization. Achieved benefits cost reduction of 15% due to move from PEO to full service benefits. Managed retender process of Canadian benefits to see 22% cost savings annually. Forged global partnership across HR function to deliver value added service to management and employees reflecting business objectives of organization. Earned 2013 individual award for global excellence. Assistant Property Manager January 2007 to January 2010 Company Name Oversaw fire life safety program, including all building financial/operational components, interaction with all tenants, new construction and renovations, permitting and code compliance, and numerous other contracted vendors available for emergency recovery. Coordinated all engineer safety training with each assistant chief engineer each month for required OSHA safety training, including administering training, tracking attendance, and ensuring compliance. Supervised recruitment and management of service coordinator staff, including orientation, training and development, employee issues, performance reviews, and work delegation. Completed "green" initiatives, including assisting in LEED certification process, Energy Star applications for two office buildings, recycling program implementation, submitting campus for BOMA 360 designation, and all tenant events promoting campus as "green" campus. Education M.B.A : Human Resource Management , 2011 University of Houston Human Resource Management B.B.A : Management Management B.B.A : Marketing , 2006 Marketing Affiliations Society of Human Resource Management
New York City Society of Human Resource Management Skills benchmarking, benefits, bi, cost reduction, documentation, engineer, executive coaching, senior management, financial, FSA, HR, insurance, managing, office, new construction, payroll, performance reviews, performance management, permitting, policies, presenting, processes, program implementation, recruitment, renovations, RFP, safety, tax | HR |
991 | SERVICE REPRESENTATIVE Summary Secure a responsible position in account management and serve as an account representative sharing my experience and abilities to seek employee, customer and employer growth and success. Highlights Microsoft Word, Excel, and PowerPoint
*Effective communication Experience Service Representative October 2015 to Current Company Name － City , State Greets members, maintains place organized, and maintains friendly environment. Works with retail, advertises products, and restocks shelves as needed. Resolves member's troubles, and answers phone inquiries. Completes agreements with incoming members. Sales Advisor August 2015 to October 2015 Company Name － City , State Partners up with businesses surrounding 24 Hour Fitness to create member traffic. Promotes company special promotions. Completes agreements and manages daily paperwork. Successfully attains personal and company revenue target. Service Representative Lead December 2014 to August 2015 Company Name － City , State Organized inventory (FIFO method). Met weekly deadlines for inventory, and members' financial transactions. Organized banking information for POS system. Education Bachelor of Business Administration : Accounting , Summer 2016 University of Houston, C.T. Bauer College of Business － City , State GPA: GPA: 3.52 Accounting GPA: 3.52 CPR Certification : January 2015 GPA: Dean's List at the University of Houston Spring 2014
*Honor's List at HCC Spring 2013
*Dean's List at HCC Spring 2012, Fall Dean's List at the University of Houston Spring 2014
*Honor's List at HCC Spring 2013
*Dean's List at HCC Spring 2012, Fall Microsoft Office Word 2007 Certification Spring 2012
*Microsoft Office Excel 2007 Certification Spring 2012 Languages Fluent in English and Spanish Interests Volunteer Activities 2009-Present Volunteers at Alief Early College High School Participates as motivational speaker for younger students Assists in students' extracurricular activities 2009-2013 Volunteered at the church of St. Cyril of Alexandria Waited tables during Thanksgiving Organized and set up decorations for annual dance Assisted with fundraisers by selling seasonal items 2009-2013 Volunteered at Alief parks Cleaned Alief Cemetery Improved Alief community by planting trees Beautified parks by cleaning garbage off grass Educational Projects Fall 2015 J-Vibe Online Magazine Developed a successful marketing plan for a new business Spring 2014 DePelchin Children's Center Supported the spread child abuse awareness by interacting with hundreds of people and informing them about various facts Additional Information ACTIVITIES Volunteer Activities 2009-Present Volunteers at Alief Early College High School Participates as motivational speaker for younger students Assists in students' extracurricular activities 2009-2013 Volunteered at the church of St. Cyril of Alexandria Waited tables during Thanksgiving Organized and set up decorations for annual dance Assisted with fundraisers by selling seasonal items 2009-2013 Volunteered at Alief parks Cleaned Alief Cemetery Improved Alief community by planting trees Beautified parks by cleaning garbage off grass Educational Projects Fall 2015 J-Vibe Online Magazine Developed a successful marketing plan for a new business Spring 2014 DePelchin Children's Center Supported the spread child abuse awareness by interacting with hundreds of people and informing them about various facts Skills banking, CPR, Fluent in English, financial, inventory, Excel, Microsoft Office, PowerPoint, Word, Microsoft Word, Works, POS, retail, Spanish, phone | FITNESS |
992 | STAFF ACCOUNTANT Professional Profile To gain payroll skills Qualifications Deltek Time and Expense 8.1; Costpoint 6.1; ADP Enterprise HR 5.0; ADP 5.30; eTime 3A; Ceridian; SAP Equity Edge, Acuity 4.10; Kronos; Nextgen; Office Suite, accounts payable, benefits, budget, Contracts, documentation, general ledger, insurance, access, Microsoft Office Suite, Enterprise, payroll processing, personnel, policies, tax, training material, workshops, year-end Relevant Experience Successfully transitioned company from use of paper timesheets to an automated payroll system within six months.Worked with human resources to develop streamlined way to track paid time off.Simplified payroll processing procedure to increase department productivity by 25%. Experience Staff Accountant 08/2014 to Current Company Name City , State Review, verify and input personnel action forms for all certified, classified, and substitute positions. Process times sheets with the use of the Kronos timekeeping system for all employees of the schools assigned. Responsible for an annual payroll of over 18 million dollars. Process paper time sheets for all bus and shuttle drivers. Responsible for entry of all direct deposit, W-4, and A-4 forms for all employees working for the Board using Nextgen accounting software. Update supervisor as required for changes or corrections needed to complete the monthly payroll processing. Analyze and access reports and data before finalizing the monthly payroll to identify variances or other anomalies that need to be corrected prior to final processing. Ensure employees board approved payroll changes are calculated and prorated based on the required salary schedule. Work closely with the supervisor and team members to ensure implementation of processes are standardized and executed in accordance with school board policies. Payroll Administrator 07/2009 to 01/2014 Company Name City , State Responsible for all payroll functions. Updated payroll records; including changes in employee tax exemptions, direct deposit, benefit deductions, and applicable garnishments. Provided timesheet training and granted access credentials for all new hires. Maintained payroll guidelines by writing and updating policies and procedures. Complied with federal, state, and local legal requirements by studying existing and new legislation. Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Independently maintained and prepared post payroll tax general ledger entries bi-weekly and at month-end close. Provided weekly written memos to management and staff concerning time and attendance. Prepared and provided all requested documents and materials for annual payroll audit. Tested Accounts Payable expenditures for annual Sox Audit. Maintained employee confidence and protects payroll operations by keeping information confidential. Supported organization's mission; committed to exceeding customer expectations through efficiency and quality service. Left this position to attend to a family medical situation that has since been resolved. Payroll Specialist 03/2001 to 03/2005 Company Name City , State Developed and processed confidential payroll documentation for approximately 300 employees located throughout the Southeast Region. Executed payroll budget of over $45 million through the payroll processing vendor and ensured final disbursement of funds to employees. Acted as Point of Contact for ADP and eTime systems for the Blood Services Division of the Alabama Gulf Coast Region. Conducted a study which resulted in improved accuracy of timesheet input, enhanced actual payroll output, and streamlined the payroll timesheet process which yielded greater efficiency. Managed the payroll training of department timekeepers and monitored their daily progress. Wrote a revised payroll. technical manual from vendor training material that was deemed more user friendly by the trainees. Provided a bi-weekly briefing to the Payroll Manager on labor issues, status of payroll, and current projects. Prepared and issued W-2's for the region ensuring accurate employee wage records and timely submission of tax documents in preparation for year-end-close. Left this position due to a lay-off within the company. Staff Accountant 06/1999 to 03/2001 Company Name City , State Processed bi-weekly and semi-monthly payroll for 180 employees throughout the United States. Analyzed and reviewed benefit election documentation to ensure proper selections were made by employees. Executed garnishment and child support orders in accordance with state laws. Reconciled payroll bank accounts after disbursement of funds. Processed accounts payable checks to be distributed to numerous company vendors. Prepared journal entries and made adjustments to the general ledger for month-end close. Payroll Specialist 09/1997 to 06/1999 Company Name City , State Responsible for the payroll execution of nearly 400 employees in the Retail Division. Verified application packets to ensure all required documentation was captured. Input pertinent information into the ADP system and ensured new associates were properly registered to receive accurate compensation. Received and processed all employee job verification requests from various businesses and creditors. Payroll Accountant 09/1996 to 09/1997 Company Name City , State Review confidential contractual offer letters for tenured and part-time professors to determine appropriate compensation packages. Contracts were negotiated with professors and upon approval, the financial conditions of the contract were executed. Tracked the labor funding for contracts staying within the prescribed departmental salary budget. Responsible for committing and obligating funds for in-house contracts and matching the final disbursements. Coordinated insurance and retirement benefits for all college faculty and staff. Education MBA 2010 University of Phoenix City , State B.S : Business Adminstration 1992 Alabama A&M University Business Adminstration Affiliations American Payroll Association Skills accounting software, accounts payable, ADP 5.30, ADP, benefits, budgets, Ceridian, Contracts, documentation, Edge, Equity, forms, funds, general ledger, insurance, Kronos Microsoft Office Suite,networks, Payroll, payroll processing, personnel, policies, processes, publications, SAP 6.20, taxes, training material | ACCOUNTANT |
993 | MANAGER OF GOLF OPERATIONS Career Focus Innovative and creative business leader with a proven track record in managing business operations on a large scale from conception to launch, while driving brand growth and improving sales. Experienced manager recognized for building strong client and customer relationships while leveraging excellent negotiating skills to achieve brand success. Respected business manager with extensive experience in the golf industry adept at identifying emerging trends and opportunities. Passionate business development specialist, skilled in impacting the visibility, profitability, and performance of the brand through orchestration of competitive market intelligence. Track record of developing highly successful campaigns within budget, on schedule and surpassing corporate goals. Excellence in creating and managing revenue streams. Adept at leading by example, marshaling resources and creating professional atmosphere to accomplish objectives. Effective communicator with strong motivational skills and the ability to support operational goals and meet business team objectives. Exceptionally skilled professional with demonstrated excellence in building and driving superior operation success, and strategic planning. Champion at program/project development operations. Analytical, intuitive expert with proven record of reaching target customers and identifying emerging trends. CORE COMPETENCIES Business Operations * Customer Service * Marketing & Sales * Communication Negotiations * Administrative Management * Staff Supervision * Workflow Optimization * Productivity Improvement * Project Management * Technical Troubleshooting * Quality Control * Adaptive * Business Development * Operations Management * P&L * Brand Development * Vendor Relations Market Trends * Professionalism * Team Leadership * Strategic Analysis * Territory Development * Analysis & Planning * Resource Optimization * Cost Reductions * Strong work ethic * Continuous Improvement Summary of Skills Photoshop, ImageReady, MS Project, MS Office (Word, Access, Excel, PowerPoint) Web/Multimedia: ColdFusion, Flash, search optimization, Web server administration, content management systems Professional Experience Manager of Golf Operations Company Name City , State Spearheaded the management of daily operations necessary to maintain profitable, golf facility for a corporation. Strategically utilized strong understanding of Marketing, Event Management and Sales to drive revenue for golf operation Developed and launched integrated, multi-channel packet, catalog, web and direct marketing campaigns that propelled sales from $700K (2012) to a projected $1.2M by 2013 year-end. Led market launch of 21 new products. Identified opportunities, researched new product possibilities, collaborated with team and created campaigns generating $500K in sales. Created Web transformation from previously archaic intranet into a dynamic website improving communication. Wrote catalogs, course guides and training brochures that enhanced the sales reps' understanding of complex product features and services to help our membership. Showed enthusiasm while performing ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs to get and retain members. Leveraged strengths in cost-effective marketing management and account negotiations to end each year an average of 15% under budget (without compromising business growth goals). Banking Officer Company Name City , State Developed relationships with business-to-business clients. Used an integrated approach to create balanced programs for clients to build their respective brands and businesses using FirstBank financing. Selected Accomplishments: Managed FirstBank branch location's tellers, cashiering, front office, opening or closing procedures, knowledge sharing, sales goals and reviews Provided expedient service cited as key to consistently high client focus and a 10% increase in referrals in 2012. Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings. Successfully processed some of the most challenging loan applications (e.g., first-time borrowers, self-employed applicants and borrowers with problematic credit histories). Knowledge including core banking, mortgage loan originations, fulfillment, servicing securitization, and the secondary mortgage markets; experience with other consumer finance products. Manager Company Name City , State Selected Accomplishments:. Served as primary assistant on events for multimillion-dollar accounts and successful tournaments. Assumed a lead role in pitch team meetings due to strengths in presentation and negotiation skills, and major accounts ($500K to $1M+ initial contracts). Generated Junior Golf revenue of between 6% and 8%. Education Bachelor of Science : Business Management Marketing 2010 University of Colorado City , State GPA: Graduated Cum Laude Business Management Marketing Graduated Cum Laude Skills Photoshop, approach, banking, brochures, budget, cashiering, catalogs, catalog, closing, ColdFusion, content management, contracts, credit, client, clients, direct marketing, Event Management, features, finance, financing, Flash, focus, front office, ImageReady, market research, market, Marketing, marketing management, meetings, Access, Excel, MS Office, PowerPoint, MS Project, Word, Multimedia, negotiation, negotiations, optimization, Sales, Web server, website, year-end | BANKING |
994 | ACCOUNTANT Summary Bookkeeper with strong technical proficiency and commitment to accuracy in financial data entry and financial record keeping. Desires an accounting position in a positive working environment that encourages and supports continuing professional growth. Highlights RELATED SKILLS ● Over 20 years experience in payroll processing and preparing quarterly federal and state employer tax returns for numerous CPA firm clients, A/P and A/R processing for clients, bank reconciliations, maintaining general ledger, journal entries, making adjusting entries, preparation of monthly financial statements (balance sheet, statement of cash flows, income statement), and providing year-end information for income tax returns ● Over 20 years experience in office management including; processing payroll and associated employment tax deposits, completing construction draws for lenders, processing A/R and A/P, maintaining subcontractor files and 1099 processing, bank and account reconciliations, maintaining general ledger and preparing monthly financial statements ● Knowledge of most computer programs (Word, Excel, Outlook, PowerPoint, Google Drive) ● Experience with many computer accounting programs (QuickBooks, Peachtree, Timberline, AS400) Experience Accountant Company Name － City , State A/P and A/R, bank and account reconciliations, maintain general ledger for non-profit organization and several subsidiary companies. Monthly invoice preparation for construction progress based on contracts and billable time and expenses, and job costing for numerous projects during construction. Maintain vendor and subcontractor files and prepare end of year tax statements. Maintain numerous QuickBooks accounts for the non-profit and its subsidiaries which includes entering, reconciling and verifying all information to maintain the integrity of the financial information. Office Manager/Restaurant Manager Company Name － City , State Process payroll for hotel employees and prepare quarterly Federal and Idaho state payroll reports, A/R, A/P for hotel and restaurant, journal entries, bank reconciliations, maintain general ledger for hotel using QuickBooks accounting software, prepare monthly income statement, balance sheet, and statement of cash flows, and managed the hotel's restaurant; including hiring, scheduling, managing all restaurant staff, responsible for liquor inventory and food costs and day-to-day operations Office Manager Company Name － City , State Process payroll for company and several subsidiary companies, process A/P and A/R for all companies, maintain separate general ledger for firm and its' subsidiaries, prepare monthly income statements, balance sheets, and statement of cash flows for each individual company, maintain individual partners' equity accounts and personal accounting matters Assistant Controller Company Name － City , State Process monthly A/R and A/P for all subcontractors and job costing for each construction project, prepare construction draws for each property as construction progressed, bank reconciliations, general ledger, journal entries, adjusting entries, and company payroll using specialized Timberline software accounting program. Prepare quarterly Federal and Oregon state payroll reports, prepare income statements, balance sheet, and statement of cash flows each month, company health insurance administration, and maintain separate accounts for owner's personal matters and ventures Bookkeeper/Office Manager Company Name － City , State Schedule all tax clients to meet with preparer's during tax season, process individual, partnership, and corporate tax returns for submission to IRS, prepare payroll and all quarterly payroll reports for many firm bookkeeping clients, process client A/P and A/R, maintain client G/L and prepare monthly financial statements for all firm bookkeeping clients, and provide year-end information for tax preparation. Input personal, partnership, and corporate information into AS400 tax software program, and process client tax returns for submission to the IRS. Maintain individual partner's equity account as well as personal financial records Office Manager/Bookkeeper Company Name － City , State Manage and process payroll, A/P, A/R, G/L and monthly financial statements for several bookkeeping clients, reconcile bank accounts, code records for general ledger and provide monthly accounting statements for each client using Peachtree Accounting software. Process payroll for firm employees and prepare quarterly Federal and Arizona state tax reports, process A/R, A/P, and maintain G/L accounts for firm, and process individual, partnership, and corporate tax returns for submission to IRS and state tax entities Secretary/Bookkeeper Company Name － City , State Hired to provide word processing functions for firm which include typing, proofing and audit reports and client tax returns. Train for client bookkeeping services (payroll, general ledger, A/P, A/R, and prepare monthly financial statements) Education A.A. : Business Management-Accounting , 2016 Treasure Valley Community College － City , State , US Treasure Valley Community College, Caldwell, ID Current GPA 3.85 Currently Attending--Graduation expected in 2016 - A.A. in Business Management-Accounting Clerical Skills Training, Fairbanks, AK Diploma : Bookkeeping and Office Administration Worland High School － City , State , US Office Specialist Diploma--Emphasis in Bookkeeping and Office Administration Worland High School, Worland, WY High School Diploma Certifications CPA Skills A/p, A/r, Automated Payroll, Cpa, Excel, General Ledger, Office Management, Outlook, Payroll, Payroll Processing, Powerpoint, Accounting, Bookkeeping, Office Manager, Accounts For, Bookkeeper, Cash, Financial Statements, Process Payroll, Reconciliations, Tax Returns, Balance Sheet, Bank Reconciliations, Clients, G/l, Its, Job Costing, Journal, Quickbooks, Business Management, Clerical, Training, Account Reconciliations, Accountant, Accounts And, And Account, As400, Audit, Balance Sheets, Contracts, Inventory, Invoice, Office Administration, Operations, Peachtree, Peachtree Accounting, Progress, Reconciling, Restaurant Manager, Scheduling, Secretary, State Tax, Timberline, Timberline Software, Typing, Word | ACCOUNTANT |
995 | SENIOR EXECUTIVE CHEF Summary Utilize my extensive experience in the food service industry and to contribute my skills and knowledge in a management position with an industry leader. Experience Senior Executive Chef January 2012 to Current Company Name － City , State Manage and provide leadership and culinary training to 23 direct reports Worked under budgeted costs through effective menu planning Received gold scores in sanitation, safety and compliance audits Demonstrated hands-on leadership skills in training and staff development Implemented branded foods marketing program for retail Introduced the use of sustainable products, local produce and farmers markets Created special per diem menus for conference center increasing catering sale. Executive Corporate Chef January 2008 to January 2012 Company Name － City , State Collaborated with Corporate RD/RN in creating and implementing upscale guest dining room and room service menus. Led culinary team in the implementation and support of corporate strategies in the opening of new properties and special events. Developed workplace safety and sanitation training schedule for culinary associates and dining room servers. Received Top percentile in silver chair training and state health department audits. Executive Chef / Event Consultant January 2004 to January 2008 Company Name － City , State Laison to the Chicago Board of Realtors in consulting and planning of special events Planned private parties and fundraisers for various government organizations and dignitaries Created catering menus targeting specific lifestyle demographics Hired, trained and counseled culinary and server staff of 25 Initiated program with vendors on wine tastings and culinary workshops. Executive Chef / GM January 1995 to January 2003 Company Name － City , State Managed café and conference center with staff of 12 culinary associates. Worked with editors and publishers of various magazines for the foodservice and hospitality industry. Test Kitchen for culinary content in R&I magazine. Conducted culinary seminars and product cuttings with vendors. Executive Chef / Assistant Manager January 1993 to January 1995 Company Name － City , State Managed Chicago style food court, utilizing local vendors (Vienna Beef, Connie's Pizza, Diana's Bananas, Poppies Dough, etc). Catered functions and special events for NBC, it's affiliates and building tenants. Appeared regularly on "Coffee Cam" with NBC morning news Opened lobby Kiosk with grab and go concept and barrista station increasing outside sales. Executive Sous Chef / Production Manager January 1988 to January 1993 Company Name － City , State Performed all essential duties as lead chef in the executive dining rooms and conference center. Monitored Q & A of both ingredients and finished products. Led culinary team in the opening of new cafeteria food court with varied ethnic theme cuisine concept stations. Education Associate of Arts : Culinary Arts , 1985 Washburne TradeSchool － City , State , United States Culinary Institute of America Hyde Park － City , State , United States Associate of Arts Illinois Benedictine University － City , State , United States Culinary Institute of America Greystone － City , State Skills compliance audits, concept, consulting, content, special events, fame, government, leadership, leadership skills, marketing, outside sales, retail, safety, seminars, servers, staff development, workshops | CHEF |
996 | STORE MANAGER Summary Energetic and versatile professional seeking to utilize and expand existing retail management skills with a growth oriented company. Professional Sales Manager with experience coordinating a wide range of business activities in fast-paced sales environment Self motivated and experienced in prioritizing projects and achieving results Strong understanding of sales, merchandising and customer service strategies Strong communicator with excellent work ethics and ability to continuously acquire new skills Highlights Established track record of exceptional sales results Goal-oriented Staff development/training Recruiting and interviewing Energetic Excellent communication skills Exceptional multi-tasker Team-oriented Accomplishments Awarded “Top Sales Manager of the Year” in 2010. Exceeded Sales Management goals by 10+% on a quarterly basis, which led to promotion to District Sales Manager within 7 months. Created strategies to grow customer base, which resulted in increased monthly sales. Managed a successful sales team of 20+ members who consistently exceeded sales goals each month. Experience Store Manager January 2011 to January 2014 Company Name － City , State Responsible for all store operations including HR, recruiting, training, sales and customer service Lead team effectively trough period of transition from small to large square footage location with emphasis in maintaining excellent standards and motivate team to achieve KPI goals Develop team trough coaching to provide superior customer service to differentiate boutique and attract new customers , continue to build a loyal customer base Use strong merchandising skills to implement visual directions and drive sales Community outreach and fashion shows to achieve KPI and attract new customers J. Jill The Store Upscale women's apparel specialty retailer. Store Manager /Training Store Manager/ District Manager January 2000 to January 2010 Company Name － City , State Effectively lead, motivated and developed store teams to strengthen brand loyalty trough exceptional customer service Facilitated on-going training with team members to successfully drive sales to achieve personal and store sales goals Implemented visual merchandising directions and used strong merchandising skills to drive sales Controlled payroll and exceeded shrinkage goals supporting company Loss Prevention program Accountable and experienced in all HR processes - recruiting, hiring, performance appraisals Coordinated community outreach and supervised quarterly in-store events Contributed in developing of new store manager training program Training / follow-up of new Store Managers and new store management teams Traveled to new markets across the country to assist with new store openings and training of new staff Victoria's Secret Upscale women's lingerie specialty retailer. Shop Director / Regional Trainer January 1991 to January 2000 Company Name － City , State Shop director of "Must Win" store with annual volume of $3.5 million+ Provided leadership and direction for staff up to 35+associates including management to achieve "Must Win" top stores in company Focus on training and maintaining excellent customer service skills Motivate team to increase productivity to consistently meet and exceed personal and store goals Major visual merchandising, set up of promotions and bi-annual sales Maintained payroll, Loss Prevention program and monitored expenditures Midwest Regional Trainer for new management in sales, customer service, store operations and visual merchandising Actively represented stores at conferences and events. Department Assistant Manager January 1990 to January 1991 Company Name － City , State Coats, Suits, Dresses and Lingerie Responsible for training and developing a staff of 20+ sales associates Increase and achieve sales goals trough developing sales techniques and maintaining superior customer service Supervised department operations and provided direction including visual presentation and standards Developed weekly schedule and managed payroll Coordinated in-store special events. Education Bachelors Degree : Business Management and Accounting UVT College of Economics － City , Romania Business Management and Accounting Yearly Coaching, Communication, Team Building and Visual Merchandising Seminar
Winner of 1st place "Take 5"award (most credit cards opened in a year) 2000 trough 2010 Affiliations Winner of 2005 trough 2008 Best ADS (average dollar sale) highest % increase over LY
Winner of 'Best UPT (unit per transaction) award 2005 trough 2008
Winner of multiple Guest Service Awards Skills bi, Coaching, conferences, credit, excellent customer service, customer service, direction, special events, fashion, Focus, hiring, HR, Team Building, leadership, Loss Prevention, director, Merchandising, Win, 2000, payroll, performance appraisals, processes, recruiting, sales, Trainer | APPAREL |
997 | MARKET CONSULTANT - HEALTHCARE ADVOCATE Professional Summary Ambitious and dedicated managed care professional with robust organizational, communication and customer service
skills. Multi-disciplinary industry expertise with an emphasis in provider outreach, research\analysis and data integrity. Seeking a position to partake in new and innovative improvement processes and proactive provider education efforts. Education and Training BBA : Business Administration Human Resources Management University of New Mexico － City , State Business Administration Human Resources Management Skill Highlights Government relations knowledge Provider education and communication Personal and professional integrity Database management Relationship and team building Organizational planning Sound decision making Excellent research skills Claims analysis and review specialist Project management Professional Affiliations Member of Alpha Chi Omega Sorority Professional Experience Market Consultant - Healthcare Advocate August 2015 to Current Company Name － City , State
Provides in the
field
market
by market strategy, expertise, &
execution on Risk Adjustment &
Clinical Quality Programs (HEDIS/Stars)
prospective and retrospective programs for Providers.
Acts
as a designated resource for the Provider group to gain engagement.
Performs
data analytics to help identify high risk members and to develop a strategy and
plan for the practice. Consults
to help improve coding accuracy, documentation and management of patient
assessment information. Facilitates
access to medical records for chart review purposes.
Utilizes programs such as SalesForce, Tableau, Concur, and SharePoint to track various activities and reporting. Provider Network Specialist February 2014 to August 2015 Company Name － City , State Supported contracting efforts to "close the pricing gap" for both the Blue Community HMO and Blue Advantage HMO networks for the health insurance exchange, along with involvement in the beginning stages of additional exchange network implementations for 2015. Validated designations for all Essential Community Providers contracted with both exchange HMO lines of business. Strengthened and maintained provider relationships located within the Northeast region of New Mexico, including the Taos PHO and La Vida IPA. Audited monthly rosters received from the Taos PHO and La Vida IPA to insure correct system representation within PPW and Provider Finder. Validated credentialing status, network and pricing links utilizing Vistar, PPW, Legacy Premier and Premier Pricing. Utilized Blue Chip, PRAP and PQRS for additional claims issues review. Collaborated amongst peers to create provider training presentations and informational provider packets. Created standard contracts and amendments for all lines of business. Completed Single Case Agreements Assisted with maintaining Centennial Care and Medicare Appeals and Grievances. Participated in Behavioral Health Roster Project and Lovelace named Medicare Advantage Contract project. Claims and Third Party Liability Supervisor December 2013 to February 2014 Company Name － City , State Ensured compliance with HIPAA regulations and requirements. Maintained daily operations and processes within the department by monitoring employee workflow and distribution. Championed compliance with all departmental policies, as well as interface with Quality Assurance regarding procedure compliance. Streamlined departmental and individual performance metrics and took proactive action when necessary on a timely basis to maintain desired workflow outputs. Developed and implemented system and operational changes to improve service and production efficiency. Collaborated with the Training and Quality Review team to implement new and revised procedures. Strengthened the claim approval process including, but not limited to, providing assistance and support to negotiators with complex and/or difficult claims to determine negotiation leveraging points. Collaborated, coordinated, and communicated across various disciplines and departments. Championed internal audit rebuttal reviews and one-on-one feedback to direct staff. Boosted company efficiency and client satisfaction by streamlining processes deemed inefficient. Attended Lean Six Sigma and Rapid improvement events to identify optimal value stream maps. Identified process boundaries and determined opportunities to automate processes and functions. Provider Relations Field Representative November 2012 to December 2013 Company Name － City , State Conducted visits to participating Fee for Service New Mexico Medicaid Providers. Enhanced and delivered formal trainings, webinars, and other provider-related outreach. Applied knowledge of established procedures to resolve escalated provider questions, or management requests. Acted as the initial contact for escalated issues from the provider relations support staff. Examined claims and reports to ensure proper recoding of transactions and compliance with state and federal regulations. Investigated claim processing outcomes. Supervisor September 2011 to November 2012 Company Name － City , State Facilitated the enrollment process for all prospective employees and vendors seeking participation within the Mi Via Self-Directed Waiver program. Maintained relationships with Employers of Record (EORs) to ensure all prospective employees and vendors completed and provided all necessary documentation to begin employment. Demonstrated enrollment oversight and ensured enrollment processes met participant expectations and state regulations. Allocated resources appropriately to meet deadlines. Organized workflow between other departments to ensure efficient and accurate outcomes. Recruitment Specialist February 2010 to September 2011 Company Name － City , State Generated qualified candidates for open positions. Presented job opportunities to qualified customer service care representatives, along with senior leadership positions. Guided prospective candidates and negotiated contract terms. Screened potential candidates through in house and external interviews. Performed reference checks, exit interviews and other background verifications for all candidates. Facilitated training and on-boarding of 120 employees, for new client 2nd Quarter, 2010, bringing a projected $25,000 monthly revenue to the site. Bolstered recognition from client and internal transition leads. Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all recruitment efforts. Reduced employee attrition by 2% 4th quarter 2010. HRIS Administrator September 2008 to November 2010 Company Name － City , State Managed the Leave of Absence and FMLA process. Determine eligibility, processed employee requests, tracked FMLA leave taken and remaining hours for approved intermittent use and close-out file upon completion. Coordinated Workman's Compensation claims from initial accident reports through medical treatment and return to work documentation. Acted as a liaison between Liberty Mutual, SITEL and claimant. Supported benefits administration for on site and home based employees, including open enrollment, new hire orientation and qualifying events. Guided on site employee recognition programs including, employee referral bonus and service awards ceremonies. Mediated, documented and resolved employee relations issues. Maintained personnel file compliance for both on site and home based employees. Championed campaigns for community outreach; Juvenile Diabetes Research Foundation (JDRF), United Way, Toys for Tots and Road Runner food bank. Initiated employee involvement and participation. Skills Premier, automate, Behavioral Health, benefits administration, contracts, Critical thinking, client, client 2, customer service, Database management, decision making, Diabetes, documentation, employee relations, Government, HIPAA regulations, insurance, internal audit, team building, leadership, exchange, negotiation, network, networks, Organizational, personnel, policies, presentations, Pricing, processes, Project management, Quality, Quality Assurance, recruitment, Research, Six Sigma, Sound, workflow | ADVOCATE |
998 | HEALTHCARE EFFECTIVENESS AND INFORMATION SET COORDINATOR (HEDIS) Summary To obtain a position which utilizes and enhances my education and work experience with the Potential for career advancement. Recognized for long hours, commitment to customers, attention to detail and follow up. Work well as a team member or independently and under pressure. Demonstrates ability to meet the needs of patrons, dependable, hardworking and punctual. Excellent basic clerical and computer skill including knowledge of Microsoft Office. Excellent interpersonal, listening and communication; both written and spoken skills. Sound ability to keep sensitive information confidential. Sound organization skills, goal- oriented, proactive, and excellent at reporting. Highlights Proficient with Healthcare Effectiveness Data and Information Set (HEDIS) Proficient with Georgia's Medical Management Information System (MMIS) Proficient with Georgia Registry of Immunization Transactions and Services (GRITS) Excellent communication skills Advanced clerical knowledge Filing and data archiving Medical billing Accomplishments Provided award winning customer service to Consumer Cellular as well as AARP Members with ordering easy to use cell phones Experience Healthcare Effectiveness and Information Set Coordinator (HEDIS) 04/2014 to Current Company Name City , State Handle inbound/outbound member calls and assist them in obtaining service, appointment scheduling, arranging transportation, and initiating reminder calls, e-mails and/ or faxes. Educate and inform members about current and past due clinical services which improves member health outcomes and increases Health Plan HEDIS rates. Conduct HEDIS provider chart request calls to support medical record capture for HEDIS supplemental data review and abstraction. Record and document all member and provider outreach activity using Microsoft Office Suite applications and web-based technology. Review member plan eligibility using Georgia's Medical Management Information System (MMIS). Review member claims data to determine need for services using the Health Plan Proprietary Information system or Georgia Registry of Immunization Transactions and Services (GRITS). Identify and refer members to internal programs and services i.e. Case management and Disease Management, Maintain strict confidentially and compliance with Health Insurance Portability and Accountability ACT during outreach activities. Data Entry/File Clerk/ Receptionist/ Customer Service Rep 10/2013 to 01/2014 Company Name City , State Entered information from lease into the system. Pulled, Filed, and Organized Resident Lease's, in Numeric and Alphabetic order. Worked the front window and signed in assisted walk-in clients. Answered incoming calls, provided information about properties that are move-in ready, and contact leasing agents for information that assist with with more information the property, and transferred all other calls to the appropriate department. Customer Service/ Pharmacy Technician 10/2012 to 08/2013 Company Name City , State Provided customer service to patients who wanted or needed to save money on name brand prescription drugs. Activated/Deactivated Rx Discount cards for qualifying and non-qualifying patients. Assisted pharmacist and pharmacy technicians with proper steps on how to bill the Rx discount cards. Verified card benefits, provided override codes when needed and reversed paid claims upon request. Passport II Specialist 02/2012 to 09/2012 Company Name City , State Provide General Information for customers who need assistance with obtaining a U.S. Passport. Educate customers about personal account information and their minors Passport. Customer Service/ Inbound Sales Rep 01/2011 to 12/2011 Company Name City , State Provided award winning customer service to Consumer Cellular as well as AARP Members with ordering easy to use cell phones. Took bill payments as well as made payment arrangements on account balances. Customer Service/ Inbound Sales Rep 08/2010 to 01/2011 Company Name City , State Assisted with ordering large appliances over the phone for customers. Provided online assistance when needed and education about appliances. Assisted with setting up appointments for cleaning , repair and delivery. Customer Service/ Sales Rep 06/2008 to 12/2009 Company Name City , State Provided award winning customer service to Sprint/Nextel and satisfy customers on every call. Assisted customers with paying their bills as well as reading bills, sold phones and accessories, ported customers to Sprint/Nextel. Handled account modifications and all account needs. Assisted with technical support for the Peek device activated and deactivated services when needed or upon request. Debt Collector 02/2008 to 05/2008 Company Name City , State Assisted with every day transactions as instructed. Attended Owens Community College after work hours. File Clerk and Backup Receptionist 08/2007 to 10/2007 Company Name City , State Alpha and Numerical Medical Record Filing for the Claims Department. Sales Associate 05/2006 to 12/2006 Company Name City , State Performed all duties as instructed. Education H.S. Diploma 2007 Humanities and Science Institute (ICI) City , State Skills Customer service, delivery, faxes, Filing, Insurance, Microsoft Office Suite, Management Information System, reading, scheduling, technical support, technician, phones. transportation | HEALTHCARE |
999 | INFORMATION TECHNOLOGY INTERN (TEST AUTOMATION ENGINEER) Summary Over 3 years of experience serving as a key contributor across all software development life cycle phases including analysis, architectural design, prototyping, development, and testing of application using Java/J2EE technologies in various domains. Very good understanding of Object Oriented Programming, Data Structure, Algorithms, Design Patterns and Distributed Systems. Excellent working experience in backend development using different Spring modules like Spring Core Container Module, AOP, MVC, Security, Data, Transaction Management etc. Experienced in developing Microservices with Spring Boot, Spring REST, Spring Cloud, etc. Extensive experience in developing Web interfaces using HTML5, CSS3, Bootstrap, SASS, LESS, JavaScript, jQuery, AngularJS, ReactJS and BackboneJS. Experienced in working with SQL databases like MySQL, PostgreSQL, Oracle and have some knowledge of NoSQL databases like MongoDB. Expertise working in Agile methodology environments like Scrum. Experienced in working with Version Control Tools like SVN and Git. Experienced in performing automation using Selenium, Java and performing Behavioral driven testing using Cucumber. Experienced in build tools like Ant, Maven, Gradle and using them with continuous integration tools like Jenkins. A proactive learner with exceptional analytical, design and problem-solving capabilities. Excellent communication skills including formal presentations and technical documentation. Productive in both team-based and self-managed projects. Skills Programming Languages: Java/J2EE, JavaScript, Android, HTML, CSS, SQL, C, C Frameworks and Libraries: Spring, Restful-Web Services, Hibernate, AngularJS, ReactJS, jQuery, Bootstrap, Selenium WebDriver, Cucumber Databases: MySQL, PostgreSQL, Oracle, MongoDB, H2 Build Tools: Gradle, Maven, Ant Practices: Agile/Scrum, Waterfall, TDD, Clean Coding, Continuous Delivery Architectures: Microservices, Single Page Application, REST, Client/Server Version Control: SVN, Git Cloud Application Platform: AWS Others: Bower, Grunt, Npm, Node, JSON, XML, Jenkins IDE: Eclipse, IntelliJ, Android Studio Operating Systems: Linux, Windows Experience Information Technology Intern (Test Automation Engineer) 05/2017 to 08/2017 Company Name City , State Created nicely baked ‘Test Automation Framework' to provide an execution environment for the automation test scripts. The framework allowed automated regression testing of ‘WebTix', frontend/web interface that ExtremeTix's (Ticketing Solution Company) clients use to access web services. Extensively used Selenium WebDriver and Spring Boot combined to write automation scripts for dynamic pages of ‘WebTix' written on AngularJS Framework. Modularized web components as Java objects following Page Object Model i.e created Object repository for all locators which can be easily automated. Leveraged the benefits of both data-driven and behavior-driven approaches and built the framework that is maintainable and reusable. Integrated automated tests with Cucumber (behavior-driven testing framework) to allow Quality Assurance team write high-level use cases in plain text. Leveraged Jenkins to build automated tests project and use Selenium Grid to run parallel tests across multiple browsers and platforms. Automated reports generation and distribution. Interpreted and converted manual test cases into automation smoke and regression suites. Trained and supported the QA team with automation framework and script issues. Collaborated with the QA team and went through an evolutionary approach in writing concise documentation to help configure the framework and add new automated tests as required. Worked on JIRA tool to create and track new project/issue. Java Full Stack Developer 05/2014 to 06/2016 Company Name City , State Worked on varied aspects of application development including requirement analysis, design, implementation, and testing. Coded and debugged multi-tiered Java-based applications to provide enterprise and embedded solutions using Java and Spring framework APIs like MVC, AOP, DAO, JDBC, Transaction, Validation, Annotation, JSON, XML, Maven and JUnit Test. Involved in implementation of applications using conventional design practices (SOA - Service Oriented Architecture). Developed database access layers using Spring Data JPA and Hibernate. Developed REST web services
for external application integration. Developed a Java-based SDK and driver software for making the card reader, PUA-310V-0/M2U2/Y4 to work on Linux environment. Did extensive research on smart card technology (NFC, Mifare, DESFire, etc.) for projects like VMS (Visitor Management System) and SCBTIMS (Smart Card Based Trekkers' Information Management System). Was responsible for writing core software logic for QMS (Queue Management System) in Java, developing plugin architecture and implementing RS485, TCP & HTTP channels as plugins for interfacing QMS hardware devices. Worked as a development coordinator for projects like VMS (Visitors Management System), QMS (Queue Management System), SCBTIMS (Smart Card Based Trekkers' Information Management System). Worked with JS, JSP, HTML, CSS, Bootstrap, AngularJS and ReactJS to design and develop interactive user interfaces and HMI (Human Machine Interface) for real-time data monitoring and interactions. Built multiple mobile applications (Android and iOS) for real-time monitoring of hydrologic parameters and alert dissemination during floods and glacial lake outburst risks. Gained experience in multi-platform mobile application development technologies like PhoneGap and Titanium. Fixed bugs and implemented improvement features using Java and J2EE on large scale projects through reviews of codes and test cases, analysis of change requests and enhancements, investing alternate configurations and implementing better solutions. Leveraged an array of tools to optimize efficiency, including OpenERP for project management, Git for source control and versioning, sophisticated IDEs such as IntelliJ and many other. Was responsible for client interactions and handling technical aspects in a sales pitch. Java Developer Intern 03/2014 to 05/2014 Company Name City , State Core Java programming with Multithreading Exception Handling, File Handling, IO, Generics, and Java Collections. Developed the entire MRP (Machine Readable Passport) Reading Module both backend and frontend by utilizing Java 1.7 and Java Swing. Used JDBC for database connectivity to SQL Server. Involved in backend development and optimizing the search engine for Nepal Tourism Board (NTB)'s website. Involved in bug fixing, code enhancements, and maintenance activities. Prepared test plans for unit testing and implemented test cases using JUnit. Software Developer Intern 01/2013 to 10/2013 Company Name City , State Designed and developed applications using Scrum, an iterative and incremental Agile Software Development methodology. Performed back-end development using PHP (CodeIgniter MVC Framework). Developed CMS like system majorly based on PHP and MYSQL. Built a file-crawler app in CodeIgniter for sorting and removing duplicates and redundant files. Created data entry forms in HTML embedded with PHP. Trained in effectively utilizing agile methodologies and Object Oriented Programming practices. Maintained project documentation. Trained in utilizing version control system like Git and managing project timeline by use of OpenERP, a comprehensive suite of business applications. Responsible for writing User and Administrator Modules of PHP MySQL applications as per the technical specifications. Responsible for implementing and hosting of prototype systems on test servers. Attended seminars and workshops about SQL (Structured Query Language) and Database Design. Education Master of Science : Computer Science 2017 Lamar University City , State , United States of America GPA: 4.0/4.0 Bachelor of Engineering : Electronics and Communication Engineering 2013 Tribhuvan University City , State , Nepal GPA: 3.94/4.0 Honours and Distinction Winner of National Robotics Competition, 'Yantra 1.0' organized by Robotics Association of Nepal (RAN): July 2012 Outstanding Student Award, Lamar University: Fall 2017 Extra-Curricular Activities Resource Manager in Robotics Club, Kathmandu Engineering College, Tribhuvan University (2013 - 2013). Twice the winner of National Robotics Competition organized by Robotics Association of Nepal (RAN). Conducted and mentored 'Microcontroller Workshop (13th January 2013)', and 'Circuit Synthesis Training Program (14th June 2013)' at Kathmandu Engineering College. Presented ideas and project based on Android controlled robot in Locus 2013, Annual Technological Festival, Nepal Gave a presentation to Nepal Army Club on the application of robotics in safety and security (during Tech Exhibition 2013). Treasurer and Event Organizer in Nepalese Student Association (NSA) at Lamar University (2016 - 2017). Website and Links Website: www.sagunpandey.com LinkedIn: www.linkedin.com/in/sagunpandey GitHub: www.github.com/sagunpandey | INFORMATION-TECHNOLOGY |
1,000 | Summary Chicago
HR generalist offering
Recruitment, Attendance Management System, Payroll Processing, MIS, Employee Engagement
processing Employee Master Data. Highly driven to achieve company goals. Highlights Microsoft Office,
specifically Word, Excel, PowerPoint and Outlook (use of Google Search, Yahoo
Search, and LinkedIn Search effectively for Lateral Hiring and highly Flexible. Experience 05/2014 to 04/2016 Company Name 01/2012 to 03/2014 HR Executive Company Name - City , State Selection Ratio. Updating & creating Job Descriptions as and when required. Coordination with Hiring Managers capturing HR/ FTE requirements. Job Postings on various job portals. Developed a System called MINT for tracking Recruitment Work Flow incorporating various selection and offer making policies. Worked under highly fast spaced environment responsible for sourcing candidate's profiles from job portals, social media, employment agency, employee referrals, screening Profiles, conducting HR interview round. Scheduling interview rounds with Technical Interview Panelist's. Processing interview-assessment sheets, tracking applicant's interview status, collecting required number of documents of a selected candidate. Job Offer preparation, getting it approved by Business Excellence Head. Offer Letter sharing and explaining it to the selected candidate as various salary components. Successful Offer negotiations. Post offer acceptance arranging for their Medical check-up (Contractual/ Probation), gathering feedback from Medical Check-Up Team. In case fit preparing & sharing Appointment Letter with the candidate. Co-ordination with the Joining team for SAP Hiring providing candidate's joining info as Cost Centre/ GDC TML Grade/ CTC/ Designation/ Sub function1/ Sub function2/ Sub function3/ Past Work Experience & Qualification. Taking follow-ups with offered candidates till their DOJ, informing Hiring Manager about the joining. Mapping HR Permanent/ IJP positions as per Chairman's Approval Note, Preparing IJP forms, Processing IJP Release, shortlisting eligible and ineligible IJP applications, arranging interactions with Hiring managers, post selection publishing the Office Orders. MIS & Reporting: Using Microsoft Office (Excel, Word & PPT) maintaining & sharing Monthly Recruitment MIS & several reports, trend analysis in offered CTCs, providing data to the central team for Preparing Benchmarks, generating various reports on adhoc basis. Employee Engagement: Initiated various employee engagement activities at various levels across various functions, Success story of the week, Game Possibilities, Weekly Fun Briefings, Nut Stacker, Time's value, know your team, winning & Losing etc. Successfully running employee of the month award, executing various adventure office trips, team building activities etc. Training programs to focus on customer development (Internal) showcasing a friendly and helpful organizational culture. Areas covered - job equality, unity in diversity, and fairness at work, increase in satisfaction with respect to leadership, increase in personal development, training, and growth opportunities at work place. Executed several HR group specific events as: Give and Receive Feedback, I am my own Hero, Business Games, Case Studies, Equipment Stimulation, In-Basket Technique, Role Plays, Personal Impact, personality traits, social graces, communication, customer maintaining small talk, and establishing rapport. Making Effective presentations, tips and techniques for successfully delivering presentations, knowing teams skill level and career aspirations". Processing Payroll under HR Shared Services business environment for a client in SAP(ECC 6). Running On-cycles and Off-cycles. following all the required compliances for as statutory labor laws. Running reconciliation checklist for acute salary pay and mining number of errors. Responsible for Pre-Payroll, Payroll and Post Payroll activities. Processing payroll of 2500 employee on a bi-weekly and monthly basis. Handling HR/Payroll queries/inquiries of employees through emails/phone calls. Providing a resolution /response within the desired TAT/SLA set by the client. Uploading Electronic Fund Transfer File under payroll processing (Net amount payable to the employee's saving account) on client's corporate bank website. Processing Employee Master Data: Updating Employee Master Data in SAP: New Hire Setup, Re-Hire, Reclassification, Termination of employee, Personal details, Banking details, Address details, Planned working time, basic pay details, Recurring Payments and deductions, One-time payment, Benefits, Loan set-up, Attendance, Overtime, Date Specifications, Communications, Personal ID's, Timesheet processing, entering leave requests. Reporting & MIS: Generating various monthly and weekly payroll reports, Preparing weekly trackers and decks analyzing the data and Running various HR Adhoc query as & when required. 02/2010 to 05/2011 Associate Company Name Education 2010 Master of Science : Human Resource Management Cardiff University UK Human Resource Management Master's Degree
Master of Science : Human Resource Management Cardiff University Wales U K Human Resource Management MBA : Human Resource MIT School of Business - City , State , India Human Resource Coursework in Business Administration (HR) Bachelor of Science : Computer Science MGM College - City , State , India Computer Science Coursework in Computer Science Accomplishments 2005 FSMS Lead Auditor Course by URS, Delhi (Oct 2011) Assisted in Documentation and Implementation of ISO 9000 at a Manufacturing factory. Transitioned HRSS & Payroll Processes. Experience in Employee Master Data Processing in SAP HCM Experience in Talent Acquisition HR Projects (M.Sc. HRM): Understanding of a Training Process at UK and Indian Customer Care Centers, 2009. Summer Internship (MBA HR): Recruitment and Selection at Reliance Group, 2007. Created a Rewards & Recognition program for controlling employee retention rate and created an Employee Engagement program as employee motivation strategy. Staffing and recruiting Payroll professional Employee Grievance Handling Interviewing expertise Employee Joining & Induction Offer Negotiations Employee Training Benefits administrator Sr. Team Member HR Tata Motors Limited - Pune , MH, India Recruitment: Handling end to end recruitment process single handedly for various types of job openings as Contract/ Flexi, Permanent, IJPs, & Employee Transfers for IT, Strategic Projects, HR, Procurement, F&A, Admin, and Sales dept., High. Personal Information Place of Birth: Ausa, India Date of Birth: 14th of Feb, 1986 Present Resident in Chicago, IL. Sex: Female Status: Married Interests Cooking & Singing
Highly active member of a cultural committee in previous organizations
responsible for arranging and coordinating various events on a weekly basis. Skills agency, Banking, basic, Benefits, Business Administration, bi, CTC, client, fast, focus, forms, GDC, Hiring, HR, team building, leadership, Excel, Microsoft Office, Office, Outlook, PowerPoint, Word, MIS, negotiations, organizational, Payroll, payroll
processing, Processing Payroll, policies, presentations, rapport, Recruitment, Reporting, SAP, Scheduling, SLA, phone, Training programs, trend, website Additional Information Place of Birth: Ausa, India Date of Birth: 14th of Feb, 1986 Present Resident in Chicago, IL. Sex: Female Status: Married Hobbies: Cooking & Singing Highly active member of a cultural committee in previous organizations responsible for arranging and coordinating various events on a weekly basis. | HR |
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