text
stringlengths
46
512
source_url
stringclasses
11 values
source_title
stringclasses
11 values
source_domain
stringclasses
8 values
license_type
stringclasses
2 values
attribution_required
bool
1 class
attribution_text
stringclasses
1 value
license_url
stringclasses
1 value
relevance_score
float64
0.3
0.65
quality_score
float64
0.51
0.9
topics
stringlengths
2
75
character_count
int64
46
512
subject_name
stringclasses
1 value
subject_type
stringclasses
1 value
extraction_date
stringdate
2026-04-14 22:06:11
2026-04-14 22:06:14
embedding
listlengths
384
384
Managers I originally published a version of this essay in September 2018. Enjoy. Read time : 6 minutes As much as we don’t want to shoot the messenger, we often associate negative feelings with people who tell us bad news. Work is hard enough as is. You don’t need that negativity associated with you, especially if a s...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.381
0.87
["management"]
479
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.498119
[ 0.011511849239468575, 0.07282610982656479, 0.04748166725039482, 0.04927591234445572, 0.030909257009625435, -0.017124628648161888, 0.05438734591007233, -0.01081482507288456, 0.07784086465835571, -0.03126077726483345, 0.028176400810480118, 0.017062261700630188, 0.002978710690513253, 0.006541...
nd were waiting to hear back from a major client. The client tells you that another company out-bid you with a lower quote. Now, you have to tell your colleague that they have to re-submit a bid. You feel terrible because they put a lot of work into the bid. You could have set better expectations, so you’re feeling a l...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.347
0.878
[]
477
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.498243
[ -0.05836733430624008, 0.09840933978557587, 0.07231002300977707, -0.015240887179970741, -0.049379825592041016, -0.0568617545068264, -0.038527995347976685, 0.0018554189009591937, 0.06678403168916702, -0.002743426011875272, -0.03313073515892029, 0.08833906799554825, 0.0189568679779768, 0.0349...
ng overly negative in the email to his colleague. We fixed it, but it’s a valuable lesson for anyone who’s had to share negative news at work (which is all of us at some point). If you have to deliver bad news that wasn’t your fault, keep these principles in mind: Welcome or welcome back to my newsletter. Delivering ba...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.387
0.892
["war_conflict"]
512
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.498307
[ -0.0016191694885492325, 0.11139792948961258, 0.06341789662837982, 0.04571098834276199, 0.04416336119174957, -0.07522905617952347, -0.006246267817914486, -0.02456599473953247, -0.006209816318005323, -0.0027218242175877094, -0.027396924793720245, 0.0668482631444931, 0.0025820175651460886, 0....
nds-on practice, check out my course, Executive Communication & Influence for Senior ICs and Managers . You’ll learn alongside mid-career operators from organizations like Netflix, Uber, Zillow, Grammarly, Meta, Square, Amazon, Spotify, etc. → Save your spot 1. Avoid negative words, like "however” and “unfortunately.” ...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.472
0.824
["communication", "management", "decision_making", "career"]
420
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.498399
[ 0.07839450985193253, -0.042605262249708176, 0.04762641713023186, -0.0054674213752150536, -0.018621506169438362, -0.01987108215689659, 0.051443908363580704, 0.0019917921163141727, 0.025606513023376465, -0.021956169977784157, -0.015750043094158173, 0.07638531178236008, 0.03647205978631973, 0...
ce's perception, for the better or for the worse. According to George Lakoff, a professor in cognitive science and linguistics at University of California, Berkeley, you should use language that evokes imagery and strengthens your point . You should especially be careful about using negative words that could lead your ...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.326
0.86
["education"]
511
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.498500
[ 0.07900748401880264, -0.030759993940591812, 0.009068302810192108, -0.01701715961098671, -0.052694641053676605, 0.03544881194829941, 0.10126334428787231, 0.00688067777082324, 0.11300089955329895, -0.03668229281902313, 0.020057689398527145, -0.030153866857290268, 0.04203176498413086, -0.0155...
rm messages through the brain, and they partially shut down the logic-and-reasoning centers located in the frontal lobes.” There's rarely a need for unfortunately , and other heavy-sounding words. It makes everything sound more dramatic than it needs to be. Your goal is to minimize drama. More about why to avoid incept...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.526
0.72
["philosophy"]
510
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.498557
[ 0.10764268040657043, -0.020498471334576607, 0.01799379102885723, 0.018361805006861687, 0.06490754336118698, -0.02969701960682869, 0.09402330964803696, 0.06941232830286026, 0.15716542303562164, -0.048551179468631744, -0.019386978819966316, 0.0035732677206397057, 0.04619625210762024, 0.04851...
e person will understand and absolve us of guilt. Don’t give in to the temptation to explain everything in excruciating detail . First, it’s selfish: you’re only doing it to make yourself feel better. Second, it complicates the actual message. Recipients won’t know when the facts end and your own narrative begins. Thir...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.385
0.86
["decision_making", "philosophy"]
464
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.498750
[ 0.054759759455919266, 0.13186179101467133, 0.07428676635026932, -0.024624304845929146, 0.048018261790275574, 0.0014224328333511949, 0.06894785165786743, 0.03834901005029678, 0.1006452813744545, -0.029238296672701836, -0.019920410588383675, -0.011282735504209995, -0.034960854798555374, 0.00...
y information they need to make a smart decision. If they have additional questions , they’ll ask. This opens up dialogue instead of overwhelming them. If you’re enjoying this, join 50,000+ tech operators & subscribe (it’s free) 3. Don't accidentally accept blame. Obviously, if you’re responsible or even partially resp...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.392
0.858
["decision_making", "education", "philosophy"]
512
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.498834
[ -0.013317142613232136, 0.0005253074341453612, 0.084224633872509, 0.005319289863109589, 0.07454316318035126, -0.016488976776599884, 0.08787919580936432, 0.03104800172150135, -0.016236625611782074, -0.011993400752544403, 0.020766213536262512, -0.05348260700702667, -0.008899860084056854, -0.0...
and accepting fault (“I should have done X and Y, but I didn’t.”). As the messenger, there’s no point in inviting your audience’s wrath for no reason. When you review your message, ask yourself: “Would my recipient accidentally think I’m admitting fault based on my phrasing and word choice?” An upset colleague or manag...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.367
0.87
["management", "decision_making", "philosophy"]
511
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.498908
[ 0.029014043509960175, 0.041844841092824936, 0.07858627289533615, 0.02330682799220085, 0.07800024002790451, 0.008299531415104866, 0.06490209698677063, -0.0007569713052362204, 0.036720454692840576, -0.029860451817512512, 0.007982666604220867, -0.03610534593462944, 0.05623805150389671, 0.0142...
dience’s negative perceptions, even if they were inaccurate and misplaced to begin with. You’re essentially inviting them to project onto you. This erodes trust in your working relationships and tarnishes your credibility. If it happens too many times, it could stall your career because you’re associated with failed pr...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.418
0.868
["networking", "career", "interview", "war_conflict"]
512
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.498980
[ -0.014412189833819866, -0.02320946753025055, -0.008464821614325047, -0.02510441094636917, 0.05833558365702629, 0.002014740603044629, 0.02656877599656582, -0.04161762073636055, 0.09393034875392914, -0.05520351603627205, -0.029290229082107544, 0.025221163406968117, -0.027089722454547882, -0....
hen they go to work for us: One is to think like an owner . And the second is to tell us bad news immediately—because good news takes care of itself. We can take bad news, but we don't like it late.” Contrary to what you might think, adding too much preface makes things worse. The tension builds and the person is imagi...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.448
0.878
[]
499
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.499026
[ 0.03568574786186218, 0.08247306942939758, 0.06300146132707596, 0.04695195332169533, 0.05954166501760483, -0.021921077743172646, -0.012863694690167904, 0.04697372764348984, 0.13196347653865814, -0.06655416637659073, 0.034398842602968216, 0.06749234348535538, -0.048751719295978546, -0.028425...
ios to the most extreme and negative conclusion . When your audience finally hears the bad news, they might think, “Oh, that wasn't so bad.” Even though they got a pleasant surprise, relatively speaking, they just spent several minutes letting their imagination spiral into catastrophe. That’s cruel of you to let happen...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.33
0.858
["communication"]
447
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.499075
[ 0.014131272211670876, 0.03978107497096062, 0.03580491617321968, -0.020086418837308884, 0.02835976332426071, 0.010440952144563198, 0.03422118350863457, 0.07542004436254501, 0.05370817705988884, -0.03290136530995369, 0.019878922030329704, 0.009726847521960735, -0.045951567590236664, -0.01989...
o know. 5. Remind the person of their own agency. In a speech at USC Business School in 1994, Charlie Munger said, "If people tell you what you really don't want to hear—what's unpleasant—there's an almost automatic reaction of antipathy." When people get bad news, they want to blame someone for their frustration—don't...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.528
0.866
["education", "rhetoric"]
491
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.499142
[ -0.004387080203741789, 0.0007811589748598635, 0.046981506049633026, 0.020024439319968224, 0.08614063262939453, 0.03271235525608063, 0.11144615709781647, -0.006131378468126059, 0.07391862571239471, -0.08039332181215286, 0.03436587378382683, 0.006251282524317503, 0.022637519985437393, -0.012...
ce that they were involved in the situation, too. Chances are, they had a role to play in what happened. Reminding people of their agency can be useful here. Behavioral economics research shows that when people remember they have the freedom to choose what to do, it encourages them to behave more generously. Applied to...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.387
0.874
["decision_making", "war_conflict", "social_justice"]
501
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.499191
[ 0.044503774493932724, 0.09778933972120285, -0.04889243468642235, 0.005712809041142464, 0.10351025313138962, 0.0810781791806221, 0.037780385464429855, 0.07102653384208679, 0.019599590450525284, -0.029346873983740807, 0.0681721642613411, 0.07270040363073349, 0.03217647969722748, 0.0109088551...
anyway: You both knew the result might not work. You’re on the same team and working toward the same goal. You want to figure out together what to do going forward. Of course, put a soft wrapper around your message because a sarcastic remark won’t land well. 🚫 “We both knew this might not work. Don't act so surprised ...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.342
0.874
["war_conflict", "management", "decision_making", "salary"]
451
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.499244
[ -0.05455893278121948, 0.03895627334713936, 0.06119966879487038, 0.005368479061871767, -0.005820116493850946, -0.03326430544257164, 0.03232981264591217, 0.04311252385377884, 0.01747937873005867, -0.044567596167325974, -0.08800003677606583, -0.0332343764603138, -0.002587286988273263, 0.03625...
d. We decided to pursue it given the high payoff. At this point, if we choose to continue in the process, we could submit another proposal. I know it takes a lot of effort on your part, so it might or might not be worth the time. I can discuss with my team, too. Thanks for working on this together. Let’s check in on th...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.409
0.88
["communication", "management", "decision_making", "salary"]
479
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.499321
[ -0.020596619695425034, 0.030836718156933784, 0.026399316266179085, -0.06320712715387344, 0.02035985141992569, -0.039967525750398636, -0.03101617470383644, -0.002233895706012845, -0.004778299946337938, 0.061544109135866165, -0.028170153498649597, 0.009475037455558777, -0.07897109538316727, ...
responsible, you should proactively address that. These principles are for times when you're simply a messenger—and just as surprised by the news as your recipient is. In situations like these, use the principles above to protect yourself and help your recipient understand with minimal drama. To stay in Wes Kao’s Newsl...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.335
0.858
["communication"]
494
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.499505
[ 0.009894659742712975, 0.018923373892903328, 0.025255803018808365, 0.04575665667653084, 0.07197991013526917, 0.023376788944005966, 0.026330891996622086, -0.04925018921494484, 0.04216500371694565, 0.014125557616353035, 0.011642717756330967, 0.022414762526750565, -0.031747739762067795, 0.0430...
e framed the news differently when you shared it? Hit reply because I’d love to hear from you. Thanks for being here, and I’ll see you next Wednesday at 8am ET. Wes PS Here are more ways to connect: Follow me on Twitter or LinkedIn for insights during the week (free). Check my availability to do a keynote for your team...
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.35
0.868
["management"]
476
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.499575
[ -0.008085858076810837, -0.04594900459051132, 0.0475994274020195, 0.05362008512020111, 0.05443742126226425, 0.039742302149534225, -0.027783134952187538, 0.016362128779292107, 0.04318762198090553, -0.04500674828886986, -0.07235538959503174, 0.07739248126745224, -0.03498142957687378, 0.035195...
s funded by Sequoia, Accel, Kleiner Perkins, etc. Sell your ideas, manage up, gain buy-in, and increase your impact in my 2-day intensive course. September and October cohorts are sold out. Save your spot for December cohort → Executive Communication & Influence for Senior ICs and Managers 108 3 6 Share Previous Next
https://newsletter.weskao.com/p/delivering-bad-news-thats-not-your-fault
How to deliver bad news when it's not your fault
newsletter.weskao.com
unknown
false
0.551
0.806
["communication", "management"]
318
Managing Up Lateral Relationships
topic
2026-04-14T22:06:15.499656
[ 0.04566613957285881, -0.04050740227103233, 0.022790253162384033, 0.031775955110788345, 0.04163423925638199, 0.04425178840756416, -0.08194899559020996, 0.02695966139435768, -0.01286315731704235, 0.04765414074063301, -0.035305216908454895, 0.06585889309644699, -0.031231964007019997, -0.06410...