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s traditional thinking about success, reframing failure as a catalyst for growth. Drawing from real leadership experiences, student stories, and proven practices, Carrie explores how leaders can intentionally create environments where staff take risks, recover from setbacks, and persist with purpose. Participants will ...
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struggle either strengthen or stifle resilience. This session is honest, practical, and motivating – designed to help leaders move beyond “grit” as a buzzword and toward actionable strategies that empower staff to fail fiercely, learn boldly, and rise stronger. Intended Audience: Intermediate, Experienced Presented By:...
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Services Track) The ODAPS team will provide an overview of recent system enhancements, new worker training, and tips and tricks training videos. Time will also be allotted for a Q&A. Intended Audience: General Interest Presented By: Lesley Biesk (Ohio Department of Job and Family Services), Brianne Perry (Ohio Departme...
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teractive series will give you the tools to confidently process, clarify, and act on reported changes—even when details are incomplete or unclear. Through practical examples and guided exercises, you’ll learn to make informed decisions that keep cases moving smoothly. We’ll also cover key policy and system updates effe...
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ped to apply the latest rules in your daily work. Note: This is a repeat of the content provided in the in-person trainings held across Ohio in February and March 2026. Each sessi
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THE IMPACT OF LEADERSHIP ON ORGANISATIONAL POLITICS BY CHARLES A ROBB brought to you by CORE View metadata, citation and similar papers at core.ac.uk provided by South East Academic Libraries System (SEALS) THE IMPACT OF LEADERSHIP ON ORGANISATIONAL POLITICS BY CHARLES A ROBB In partial fulfilment of the requirements f...
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N MANDELA METROPOLITAN UNIVERSITY Promoter: Prof. D Berry November 2011 i DECLARATION DEPARTMENT OF ACADEMIC ADMINISTRATION EXAMINATION SECTION – NORTH CAMPUS PO Box 77000 Nelson Mandela Metropolitan University Port Elizabeth, 6013 Tel.: +27 (0) 41 504 3206 / 504 3392 Fax. +27 (0) 41 504 9206 / 504 3064 DECLARATION BY ...
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ganisational Politics DECLARATION: In accordance with Rule G4.6.3, I hereby declare that the above-mentioned treatise is my own work and that it has not previously been submitted for assessment to another University or for another qualification. SIGNATURE: ……………………………….. DATE: ……………………………….. ii ABSTRACT Today‘s workfor...
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thus creating new challenges for today‘s leaders. One of the primary functions of leadership is the management of employee perceptions that influence organisational outcomes. Among these perceptions the perception of politics is an influential type of organisational phenomenon. There is no denying the fact that leaders...
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over a 20 year period provides support that leadership has an impact on organisational performance. The analysis of the research found that leaders might be responsible for somewhere between 15 per cent and 45 per cent of a firm‘s performance. From the above mentioned research, it can be seen that the importance of lea...
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and to achieve the company goals and objectives. Part of the challenge today‘s leaders face is to help employees to see the different perspectives of political actions as a positive force, rather than seeing these as negative processes that cause internal competition for resources, recognition and promotions. Company p...
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ivalry, manipulation for power and lack of trust. With the development of proper skills and personal and organisational goals, positive organisational politics provides the real foundation for competitive advantage to benefit the employee as well as the organisation. The main purpose of this research paper is to identi...
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tors which contribute to organisational politics. The factors selected were those of job ambiguity, scarcity of resources, personality, uncertainty and fairness. The literature study also includes the outcomes of organisational politics. These outcomes include job satisfaction, job performance, turnover intention and j...
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cted factors mentioned in the previous paragraph. This involved the staff completing questionnaires. Based on the findings of the literature study and the empirical study, the last step is to make recommendations to the selected company on managing the perceptions of organisational politics. Recommendations are also ma...
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ollowing individuals are gratefully acknowledged. Without their support, this research would not have been successfully completed:  Professor Dave Berry of the Nelson Mandela Metropolitan University for sharing his knowledge and giving professional support and guidance;  The management and staff of the Scanix group f...
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Robertson for her encouragement and assistance;  My father, Graeme, and my mother, Nelia, who laid the foundation for me to reach this stage in my academic career; and  To God Almighty for blessing me with the wisdom, strength, courage and determination to reach for the goals I wish to achieve. v TABLE OF CONTENTS DE...
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................................................. I ABSTRACT .............................................................................................................. II ACKNOWLEDGEMENTS ...................................................................................... IV TABLE OF CONTENTS .......................
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................................................. X CHAPTER 1: PROBLEM STATEMENT AND DEFINITION OF CONCEPTS ........ 1 1.1 INTRODUCTION ......................................................................................... 1 1.2 PROBLEM STATEMENT .........................................................................
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................................................. 5 1.4 RESEARCH OBJECTIVE............................................................................ 6 1.4.1 Primary objective ......................................................................................... 6 1.4.2 Secondary research objectives ..................
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................................................. 7 1.5 METHODOLOGY OF THE STUDY ............................................................. 7 1.5.1 The sample.................................................................................................. 9 1.5.2 The measuring instruments .............................
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................................................. 11 1.6.1 Empowerment ........................................................................................... 11 1.6.2 Political skill ............................................................................................... 11 1.6.3 Political savvy or knowhow ...
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.................................................. 12 1.6.5 Organisational Citizenship Behaviour ........................................................ 12 1.7 OUTLINE OF THE STUDY........................................................................ 12 1.8 CONCLUDING REMARKS............................................
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......................................................... 14 2.1 INTRODUCTION ....................................................................................... 14 2.2 THE IMPACT OF ORGANISATIONAL POLITICS ON THE ORGANISATION ....................................................................................... 1...
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................................................. 18 2.3.2 Scarcity of resources ................................................................................. 19 2.3.3 Personality and political behaviour ............................................................ 20 2.3.4 Uncertainty .................................
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................................................. 23 2.3.6 Additional factors leading to organisational politics ................................... 25 2.4 OUTCOMES OF ORGANISATIONAL POLITICS ...................................... 26 2.4.1 Job satisfaction...................................................................
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................................................. 28 2.4.3 Turnover intention ..................................................................................... 30 2.4.4 Job stress .................................................................................................. 31 2.5 THE ROLE OF LEADERSHIP IN MANA...
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................................................. 32 2.5.1 Leadership in organisational politics .......................................................... 32 2.5.2 Transactional leadership ........................................................................... 36 2.5.3 Transformational leadership ....................
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................................................. 40 2.5.5 Communication ......................................................................................... 45 2.5.6 Trust as a Characteristic of Leadership ..................................................... 45 2.5.7 The Political Style Grid .......................
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................................................. 55 3.2 RESEARCH METHODOLOGY ................................................................ 55 3.3 DEVELOPMENT OF QUESTIONNAIRE .................................................. 56 3.4 PILOT STUDY ..........................................................................
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................................................. 58 3.6 COLLECTION OF DATA ........................................................................... 59 3.7 CAPTURING AND EDITING OF DATA ..................................................... 59 3.8 ANALYSIS OF DATA ........................................................
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................................................. 59 3.10 CONCLUDING REMARKS........................................................................ 60 CHAPTER 4: RESULTS AND DISCUSSION ....................................................... 61 4.1 INTRODUCTION .............................................................
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................................................. 61 4.2.2 Race .......................................................................................................... 62 4.2.3 Age ............................................................................................................ 62 4.2.4 Education ...........
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N ORGANISATIONAL POLITICS ................................................................. 77 4.4.1 Scarcity of resources ................................................................................. 77 4.4.2 Job/role ambiguity ..................................................................................... 8...
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................................................. 82 4.4.4 Fairness .................................................................................................... 85 viii 4.4.5 Uncertainty ................................................................................................ 87 4.4.6 Hierarchical struct...
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................................................. 105 CHAPTER 5: CONCLUSION AND RECOMMENDATIONS .............................. 106 5.1 INTRODUCTION ..................................................................................... 106 5.2 RESOLUTION OF THE MAIN PROBLEM............................................... ...
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ROJECT........................................... 107 5.5 RECOMMENDATIONS ........................................................................... 110 5.7 CONCLUDING REMARKS ..................................................................... 112 LIST OF REFERENCES .....................................................
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AIRE COVERING LETTER ............................ 119 ANNEXURE 2: THE MEASURING INSTRUMENT .............................................. 120 ix LIST OF TABLES Table 2.1 Popular Beliefs about Organisational Politics ........................................ 15 Table 2.2 Factors Contributing to Organisational Politics......
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................................................. 22 Table 2.4 Factors Leading to Corporate Politics ................................................... 26 Table 2.5 Full Range Leadership Model (modified by Barbuto 2000) ................... 37 Table 2.6 Political Savvy Steps ...............................................
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................................................. 60 x LIST OF FIGURES FIGURE 4.1: GENDER OF THE STAFF RESPONDENTS................................... 62 FIGURE 4.2: RACE OF THE STAFF .................................................................... 62 FIGURE 4.3: AGE OF THE STAFF RESPONDENTS ...........................
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F RESPONDENTS ................................... 64 FIGURE 4.6: BUILD UP BY TEARING DOWN ..................................................... 65 FIGURE 4.7: INFLUENTIAL GROUPS IN DEPARTMENTS ................................. 65 FIGURE 4.8: EMPLOYEES ENCOURAGED TO SPEAK OUT ............................ 66 FIGURE 4.9: ...
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ITH POWERFUL OTHER PEOPLE ....................... 67 FIGURE 4.11: BEST NOT TO ROCK THE BOAT ................................................. 68 FIGURE 4.12: FIGHTING THE SYSTEM.............................................................. 69 FIGURE 4.13: TELLING OTHERS WHAT THEY WANT TO HEAR AS OPPOSED TO TELLING THE ...
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OUR OWN MIND .................................................................................... 71 FIGURE 4.15: PAY AND PROMOTION POLICIES APPLIED POLITICALLY ....... 72 FIGURE 4.16: PAY INCREASE OR PROMOTION INCONSISTENT WITH THE PUBLISHED POLICIES .......................................................................
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CES ............................................. 78 FIGURE 4.22: THE SAME ADVANCEMENT OPPORTUNITIES ARE AVAILABLE IN ALL THE COMPANY DEPARTMENTS ................................................ 79 xi FIGURE 4.23: I HAVE CLEAR, PLANNED GOALS AND OBJECTIVES FOR MY JOB .......................................................
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AT MY WORK RESPONSIBILITIES ARE ................. 81 FIGURE 4.25: I KNOW HOW MUCH AUTHORITY I HAVE IN MY JOB ............... 81 FIGURE 4.26: THERE IS A GOOD SENSE OF TEAMWORK IN THIS COMPANY .................................................................................................................. 82 FIGURE 4.27...
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................................................. 83 FIGURE 4.28: MANAGERS IN THIS COMPANY ENCOURAGE OPEN THINKING .................................................................................................................. 84 FIGURE 4.29: THERE ARE POLITICAL PRACTICES SUCH AS BACKSTABBING TAKING PLACE .............
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OR IT ............................................................................................................... 85 FIGURE 4.31: ALL EMPLOYEES ARE TREATED AS EQUAL ............................ 86 FIGURE 4.32: FAVOURITISM EXISTS IN THIS COMPANY ................................. 87 FIGURE 4.33: POLICY CHANGES IN THI...
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................................................. 88 FIGURE 4.34: COMPANY GOALS AND OBJECTIVES ARE SHARED THROUGHOUT THE COMPANY ............................................................. 89 FIGURE 4.35: PERFORMANCE MEASURES ARE VAGUE IN THIS COMPANY 90 FIGURE 4.36: COMPANY STRUCTURE MAKES IT HARD TO HAVE YOUR VOICE...
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IONS REACH THE TOP .............................. 92 FIGURE 4.38: ASKING PERMISSION BEFORE DOING ANYTHING ................... 93 FIGURE 4.39: PERFORMANCE IS REWARDED WHEN LEADERS EXPECTATIONS ARE FULFILLED .......................................................... 94 FIGURE 4.40: MY SUPERVISOR IS NOT PRESENT WHEN HE IS...
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................................................. 96 FIGURE 4.42: MY SUPERVISOR AVOIDS TAKING A STAND ON ISSUES AND DOESN‘T EMPHASISE RESULTS ........................................................... 96 xii FIGURE 4.43: MY SUPERVISOR SPEAKS ENTHUSIASTICALLY ABOUT OUR GOALS AS A TEAM .....................................
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THE IMPACT OF LEADERSHIP ON ORGANISATIONAL POLITICS BY CHARLES A ROBB
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.......................................................... 98 FIGURE 4.45: MY SUPERVISOR INSPIRES OTHERS TO PERFORM ............... 99 FIGURE 4.46: MY SUPERVISOR IS ABLE TO CREATE A STRONG SENSE OF PURPOSE AMONG EMPLOYEES ......................................................... 100 FIGURE 4.47: MY SUPERVISOR HAS THE A...
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................................................. 101 FIGURE 4.48: MY SUPERVISOR ENCOURAGES CONTINUOUS DEVELOPMENT AND GROWTH OF EMPLOYEES .............................. 102 1 CHAPTER 1: PROBLEM STATEMENT AND DEFINITION OF CONCEPTS 1.1 INTRODUCTION The role of leadership in modern organisations has changed. Effective l...
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ts of the perceptions of organisational politics. In a perfect world, according to Hanft (2006, as cited in Kinicki and Kreitner, 2008:327), individuals and cooperative interests would be closely aligned and everyone would move forward as one. Instead, a rather messy situation is typically found in which self-interest ...
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ade, and people end up working at cross-purposes. He goes on to say that leaders need to be able to guide diverse individuals, who are often powerfully motivated to put their own self-interests first, to pursue common objectives. No less than the ultimate survival of the organisation is at stake, in this tug-of-war bet...
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of power to negotiate different interests among members while maintaining one‘s interests in certain organisational issues (Dhar, 2009:37). Schultz, Bagraim, Potgieter, Viedge and Werner (2005:157) state that mustering the forces required to navigate power and politics within an organisation takes respect, patience and...
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viduals or groups hold in an organisation that decides whether conflict will rule or not. When employees are treated as key participants in the success of organisations, the total amount of power within the organisation will increase. It has been proven that organisations without a philosophy of empowerment will not su...
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ust persevere with their efforts (Schultz et al., 2005). Vidoga (2002:572) defines organisational politics as the complex mixture of power, influence, and interest-seeking behaviour that dominate individuals‘ activity in the workplace. DuBrin (2010:210) defines organisational politics as an informal approach of gaining...
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politics and its effect on employees and organisational well-being seriously and with the utmost consideration. DuBrin (2010:210) goes on to remark that in this sense, the meaning of politics in an organisation is conceptualised as the exercise of power to negotiate different interests among members while maintaining o...
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tential consequences and effect on work outcomes. Theoretical arguments suggest that politics often interferes with normal organisational processes such as decision-making, promotion, and rewards which damages productivity and performance at individual and organisational levels (Dhar, 2009:37). Truty (2006) states that...
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secrecy and denial, and the overt articulation of office politics continues to be taboo in the workplace. Management chooses to ignore the politics that become rife in the organisation due to conflicting agendas. The choice to ignore is often brought about by management‘s fear of been ‗sucked in‘ to the situation (Trut...
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to enhance productivity, to motivate employees and ultimately to assist the organisation in meeting its desired outcomes. 3 Coetsee (2002:7) notes that no organisation will survive in a turbulent environment without individuals who are able to supply both leadership and management. He goes on to state that this new man...
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of the world in which his role must be performed. The manager-leader should serve to unlock the potential of people and team members and create a motivating environment, which stimulates ownership behaviour and commitment. This will lead to greater effort by employees, increased performance and satisfaction (Coetsee, 2...
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THE IMPACT OF LEADERSHIP ON ORGANISATIONAL POLITICS BY CHARLES A ROBB
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appropriate steps to curb the political environment prevailing in the organisation. He goes on to say that, management should encourage equity and transparency and promote a culture of organisational support amongst the employees. In order to achieve satisfaction and transparency in the working environment, leaders nee...
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airness prevail, resulting in increased job satisfaction and job involvement, and reducing turnover intention and job stress. The key for today‘s leaders is to develop the ability to navigate the political minefield and help create a competitive, functional and supportive working environment. 1.2 PROBLEM STATEMENT Mana...
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ll effectiveness and efficiency of organisations. Politics in an organisation can be both positive and negative and it therefore becomes important for management to identify employees who possess the capabilities necessary to move the organisation forward. These employees will need to recognise the factors leading to a...
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business environment, formal rules and procedures are no longer adequate in organisations. Organisations operate under conditions of resource constraints where individuals have to rely on informal and unsanctioned means to advance their goals leading to political behaviour. This new behaviour in the organisation makes ...
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skills are the secret weapon of winning leaders. In a study conducted by Roffey Park as part of her research carried out by Matthews (2004:50), it was found that from a sample of more than one thousand directors, managers and HR professionals, more than 61 per cent of respondents engaged in political behaviour, which h...
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ainful for some people; a good politician, or leader, always explains why change is important (Matthews, 2004:50). Matthews (2004:50) suggests that people choose not to be involved in, or take part in office politics due to the stigma attached to it. Furthermore, he contends that people‘s instinctive manipulation of po...
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f influencing staff and tuning into the office grapevine can result in politics becoming the lifeblood of any organisation. Vigoda (2002:572) notes that the positive outcomes of politics are career advancement, recognition and status, enhanced power and position, accomplishment of personal goals, getting the job done, ...
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ss of strategic power and position credibility, negative feeling toward others, internal feelings of guilt, and hampered job performance of various kinds. Managers of companies can no longer ignore the realities of office politics. For the leaders of today‘s business environment, being skilled in politics can form part...
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establish workable strategies, often at short notice, to help in dealing with organisational politics. Additional factors leaders are challenged with, include, not only resource constraints and uncertainty in the market place, but factors such as the personality of employees, the hierarchical structure of the organisat...
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l behaviour which organisations need to consider. All the factors listed above, in some way or another, influence the performance of employees and the satisfaction they hold towards their jobs. When leaders fail to manage politics in an organisation, employee stress levels inevitably increase. This increased stress, co...
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sults in employees‘ intention to leave companies. The inevitable truth of such a scenario is that companies lose their competitive advantage and risk the chance of failure altogether. Based on the aforementioned, this current study will concentrate on the following: What is the impact of leadership on Organisational Po...
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b Question 1 What does the literature research reveal about the impact of office politics on the organisation? Sub Question 2 What political tactics and strategies does the literature reveal that will assist managers in effectively dealing with politics in the work environment? 6 Sub Question 3 How can the results of t...
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ffectively use to manage organisational politics? 1.4 RESEARCH OBJECTIVE The overall purpose of the research is to identify and analyse the potential role leadership can have on organisational politics in the workplace. To achieve this, both primary and secondary objectives are considered. 1.4.1 Primary objective Work ...
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organisational politics in an effort to help the organisation become more effective. In order to achieve the primary objective, the following secondary objectives were pursued: 1.4.2 Secondary research objectives The secondary objectives of this current study include:  To assess the outcomes of strategies used by lead...
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udy on the functional use of office politics;  To conduct a study of the organisational environment favourable for positive influences of political behaviour; and 7  To identify how leaders can gain power through politics and how they can avoid political blunders and build relationships in a political organisational ...
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THE IMPACT OF LEADERSHIP ON ORGANISATIONAL POLITICS BY CHARLES A ROBB
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rsued:  A secondary literature review study was conducted around the subject of office politics and political skills;  A questionnaire was constructed and handed to respondents of the chosen sample in order to collect primary data on the impact of leadership on office politics;  The questionnaire was given to employ...
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arden Route (Eden District) area of South Africa. A description of the Scanix group is provided in section 1.5.1 (The Sample);  Interviews were conducted to achieve the desired outcomes where the response rate for questionnaires was not satisfactory;  The data was captured on an Excel spreadsheet to analyse the resul...
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re used to make recommendations to the Scanix group as to the best ways to manage politics in the business environment. 1.5 METHODOLOGY OF THE STUDY A paradigm is a framework that guides how research should be constructed, based on people‘s philosophies and their assumptions about the world and the nature of 8 knowledg...
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namely Positivistic and Interpretivism paradigms. According to the theories of Collis and Hussey (2009:56), Positivism provides the framework for the way research was conducted in the natural sciences. They assert that positivism rests on the assumption that social reality is objective and singular. This theory is not ...
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lanatory theories to understand social phenomena. It can therefore be assumed that social phenomena may be measured, and because of this, Positivism is associated with quantitative methods of analysis. Words such as quantitative, objective, scientific, experimentalist and traditionalist are often used to describe this ...
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emerged in response to criticisms of Positivism. It rests on the assumption that social reality is in our minds, and is subjective and multiple. It concludes that social reality is affected by the act of investigating it. The research involves an inductive process with a view to providing an interpretive understanding ...
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s are not derived from the statistical analysis of quantitative data (Strauss and Corbin, 1990, as cited by Collis and Hussey, 2009:57). Words such as qualitative, subjective, humanist or, new mindset are often used to describe this theory. The present study‘s research objective was to investigate the impact of leaders...
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THE IMPACT OF LEADERSHIP ON ORGANISATIONAL POLITICS BY CHARLES A ROBB
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ys in the management of organisational politics, dictates that the Interpretivist or qualitative approach be used in this study. The importance of validity and reliability in a qualitative study, according to Collis and Hussey (2009:64) is concerned with the findings of the research and supports 9 credibility of the qu...
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ive paradigm reliability is of little importance. What is of importance to them is whether observations and interpretations made on different occasions by different observers can be explained and understood. They therefore conclude that the emphasis should be placed on establishing protocols and procedures that will au...
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ngs accurately reflect the phenomena under study. They contend that validity under a Interpretivism paradigm seeks to capture the essence on the phenomena and extract data that provides rich, detailed explanations. For the purpose of this study, the following strategies were implemented in order to ensure reliability a...
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spondents;  Confidentiality was guaranteed;  The purpose and potential positive impact of survey was explained to employees; and  All possible effort was made to ensure that respondents understood the meaning of questions by making use of colloquial expressions. 1.5.1 The sample According to Collis and Hussey (2009:...
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ver, for an Interpretivist study the goal is to gain rich, detailed insight into the complexity of social phenomena. For this reason research could be conducted with a sample of one (Collis and Hussey, 2009:62). The systematic sampling method for selecting the random sample was used in the study. Even though a smaller ...
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s the respondents do not always give 10 feedback. It was therefore desirable to achieve a sample size of between 30 and 40 respondents. The organisation studied, Scanix Group, came into existence in 1994 with the establishment of Boardware (Pty) Ltd. In 2001 two more companies, Mustrade Nineteen (Pty) Ltd trading as Mu...
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e quest for a complete service and supply of the entire building demand. These companies form the corner stone of the trading operation. Since then the group has branched out in acquiring more Property Companies. Boardware specialises in the wholesale trade of board products and cabinet hardware supplies to retailers a...
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THE IMPACT OF LEADERSHIP ON ORGANISATIONAL POLITICS BY CHARLES A ROBB
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abinetmakers and joiners with ready-to-fit units. Mustbuild specialises in the wholesale and retail trade of supplying building materials and relevant products to other retailers and builders. Timbercity Mossel Bay specialises in the DIY market. The Boardware Group of Companies benefits greatly from being part of a fra...
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e sample selected in the Scanix Group of Companies. Different categories of staff were selected, namely Senior Management, Management, Supervisors, Sales staff, as well as the clerical and production worker categories. 1.5.2 The measuring instruments Both secondary as well as primary data was used in an effort to achie...
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formation from the books, journals and databases. Further information was gathered through the reading of previous theses and dissertations related to the research problem. The use of databases such as EBSCOhost was also utilised. Primary data was collected through the means of questionnaires as well as interviews. 11 ...
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a list of carefully structured questions chosen after considerable testing, with a view to eliciting reliable responses. The questionnaire was designed, keeping in mind the variables identified in the research question. The questionnaires were distributed via e-mail and through group distribution. During the interview ...
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n any additional information which came to light. The data collected was used in an effort to help identify the issues of office politics. The questions in the above-mentioned instruments were anchored on a five-point Likert scale, ranging from, strongly disagree (1), to disagree (2), to neutral (3), to agree (4), and ...
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measuring instruments are depicted in Annexure 2. 1.6 TERMINOLOGY The following definitions briefly describe a number of terms that will be utilised in conceptualising the research: 1.6.1 Empowerment According to Coetsee (2002:33), empowerment allows people the freedom to decide how to do things. The critical underlyin...
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THE IMPACT OF LEADERSHIP ON ORGANISATIONAL POLITICS BY CHARLES A ROBB
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0) views political skill as a constructive force. It is an interpersonal style that manifests itself in being socially astute and engaging in behaviour that leads to feelings of confidence, trust and sincerity. 12 1.6.3 Political savvy or knowhow Political savvy according to Truty (2006) is the totality of skills neede...
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THE IMPACT OF LEADERSHIP ON ORGANISATIONAL POLITICS BY CHARLES A ROBB
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