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e given to team members with the ability and bandwidth to perform them. Roles and responsibilities, therefore, become more blurred ( Dube, 2014 ) as team members coordinate to move with greater adaptability and agility. Leadership is increasingly self-directed ( Aime et al., 2014 ) and shared across team members ( Cars...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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Team Health Diagnosing Dysfunction
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2026-04-15T00:03:29.256413
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those in positions of authority fail to perform adequately ( Driskell T. et al., 2018 ). The result is that modern teams rely less on stringent pre-defined plans, rules, procedures, and communication norms ( Malone and Crowston, 1994 ) and more on informal and emergent coordination ( Okhuysen and Bechky, 2009 ). While ...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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unt for the complexity that are real world teams. For example, it is likely that many teams require some combination of specific, general, team, and task competencies to support team emergent states and processes. These competencies are further influenced by the transitions teams experience between tasks. In fact, even...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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eam is the idea that a team does not exist in a vacuum but rather is influenced by context. According to Bell et al. (2018a) , context shapes the team in three ways. One, the context influences the salience of a particular attribute. Two, the context can alter the relevance and importance of an attribute. Three, the co...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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tside of the control of the team, and internal, influences within the team ( Bell et al., 2018a ). Meanwhile, others conceptualize context more granularly by referring to context as the characteristics of the task, the timeframe of the performance episode(s), the governance structure over the team, and a team being emb...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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e, the context functions by providing boundaries. Boundaries in a general sense facilitate togetherness and serve as a distinction between what something is versus what it is not ( Alderfer, 1976 ). Within the team context, a team has boundedness with boundedness being a delineation between members and non-members, and...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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ly on an official team roster (formal criterion). Two, individuals receive the label of team member by themselves or someone else (identity-based criterion). Three, members are identified through a pattern of interactions (interaction-based criterion). Although these criteria may provide clarity for how boundedness is ...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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are often less clear ( Tannenbaum et al., 2012 ). Some have long proposed that boundedness may be actually be a spectrum with highly permeable boundaries (i.e., underbounded) to highly impermeable boundaries (i.e., overbounded; Alderfer, 1980 ); meanwhile, others have posited that boundaries are more dynamic and fluid ...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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termine who comprises the team ( Hackman, 2012 ). Such ambiguous boundaries are a result of team fluidity, overlap, and dispersion ( Mortensen and Haas, 2016 ). Fluidity entails members who are dynamically moving in and out of the team. Overlap involves members who work on multiple teams simultaneously, and dispersion ...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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dinated rather than being chaotic and impromptu ( Tannenbaum et al., 2012 ). Because the boundary is being reshaped with such fluctuations, it impacts shared identity and shared understanding. With every fluctuation, the team must rebuild its identity and must update the shared understanding based upon the member’s men...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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it also affects boundaries within the team and the tasks. Team members create boundaries within the team based upon the extent that they perceive themselves to be similar to one another. That is, team members rely upon surface-level cues (i.e., attributes that are easily accessible and detectable) and deep-level cues (...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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an impetus for subsequent attitudes and behaviors ( Feitosa et al., 2018 ). Consequently, such categorization and perceptions influence the roles, interactions, and structures ( Bell et al., 2018a ; Feitosa et al., 2018 ; Graesser et al., 2018 ). To elaborate, teams often develop a core and a periphery structure ( Tann...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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iphery is analogous to an inner and outer circle. The core structure is comprised of members who perform a “major” role; whereas, the periphery structure includes members who perform a more “minor” role. Similarly, tasks can also manifest as a central working sphere and a peripheral working sphere ( Gonzalez and Mark, ...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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here is deemed to be less important and critical. Additionally, members dedicate more time on central working spheres yet allocate minimal time toward peripheral working spheres. Given the dynamism of boundedness between entities, within teams, and tasks, it is evident that boundary clarity is integral. When teams expe...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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ollective agreement ( Mortensen and Haas, 2016 ). Conversely, teams that have poor boundary clarity are comprised of members with individual uncertainty and an overall sense of collective disagreement. Members are unsure of who is considered a member of the team, and members have opposing views on who is an actual memb...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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s and practitioners ( Mortensen and Haas, 2016 ). That is, researchers may need to alter their theorizing and measuring depending upon the stability and clarity of the boundedness. For example, many team processes or states are grounded in the idea that teams are tightly coupled and bounded (e.g., transactive memory sy...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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d on the assumption that they remain consistent, but if a team’s boundaries are fuzzy, the idea of a boundary spanner needs revisiting ( Mortensen and Haas, 2016 ). Practitioners, similarly, may need to select, design, and support teams differently depending upon the consistency and certainty of the boundedness. Implic...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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d to manage teams corresponded to the studies that researchers were conducting ( Tannenbaum et al., 2012 ; Wageman et al., 2012 ). However, the organizational landscape that has manifested is not always aligning with prevailing research; therefore, research and even practice needs to evolve according to current needs t...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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2026-04-15T00:03:29.258185
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), others argue that the questions should actually shift given the gravity of changes ( Mathieu et al., 2017 ). Below we discuss implications of the evolution of teams in the modern era for research. Team Types When attempting to understand what constitutes a team, many have theorized about team types. For example, Sun...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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ion/negotiation, and project/developmental teams. Cohen and Bailey (1997) followed suit by suggesting there are project teams, traditional work teams, parallel teams, and management teams. Devine et al. (1999) created another taxonomy to include four team types: ad hoc project teams, ongoing project, ad hoc production,...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
pmc.ncbi.nlm.nih.gov
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2026-04-15T00:03:29.258366
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include 14 different team types ( Devine, 2002 ). Even still, De Dreu and Weingart (2003) created their own team type taxonomy, which included project teams, production teams, decision making teams, and mixed teams. Finally, Wildman et al. (2011) presented a team type taxonomy based upon tasks: managing others, advisin...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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2026-04-15T00:03:29.258460
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problem solving, and ill-defined problem solving. Although these are simply several examples demonstrating various interpretations and suggestions for team type taxonomies, it does portray that there is no consensus regarding how teams should be classified and that many taxonomies approach classification based primaril...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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2026-04-15T00:03:29.258559
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f team effectiveness ( Tannenbaum et al., 2012 ). Recognizing the limitations of instituting a categorical classification system for team types, Hollenbeck et al. (2012) created a dimensional scaling framework to describe teams positing that teams varied on authority differentiation, skill differentiation, and temporal...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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2026-04-15T00:03:29.258675
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to account for the dynamism of all facets of modern teams. For example, because boundaries can be ambiguous and membership can be fluid, the team type may also change with time and as the team progresses and transitions between tasks. If the team type does in fact change and is in fact dynamic, what are the implication...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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team systems; Shuffler and Carter, 2018 ) impact teamwork, taskwork, and outcomes? Essentially, what constitutes different teams may need to be updated with the changes to reflect contemporary work and organizations. Understanding what constitutes such teams as well as what conditions are most important helps lead to g...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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t features beyond the task constitute team types? How does the evolution of these features impact the team type? simple • What approaches are most suitable for characterizing teams (e.g., categorical or dimensional scaling)? simple • What other categorizations or dimensional scaling factors need to be considered and in...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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ts is the depiction of team effectiveness models. Many team models are rooted in the input–process–output (IPO) foundation put forth by McGrath (1964) . Inputs are the antecedents that influence the dynamics of team members. The processes are the interactions that team members undertake to achieve the desired goal, and...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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states affect group outcomes via the interaction that takes place among members.” Despite being a valuable infrastructure, the IPO framework has several limitations leading others to modify the original conceptualization. Many adaptations have included an environmental or contextual component since teams do not operate...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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ntextual factors (e.g., Cohen and Bailey, 1997 ). Introducing a contextual component lead to the realization of the multilevel nature of teams – individuals are nested within teams, and teams are nested within organizations which exist within even broader environments ( Klein and Kozlowski, 2000 ). A second limitation ...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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uts to outputs ( Marks et al., 2001 ), but not all teamwork components are simply processes. Teamwork is also comprised of emergent states, which are properties that represent the attitudinal and cognitive properties of the team ( Marks et al., 2001 ). Further, not all “processes” are mediators as originally depicted i...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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anding these conceptual limitations, Ilgen et al. (2005) delineated “process” by presenting the input–mediator/moderator–output–input (IMOI) framework. A third limitation in the IPO approach is the lack of temporality, noting the limitations of suggesting that teams operate linearly and not episodically ( Marks et al.,...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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elopmental and episodic ( Mathieu et al., 2008 ). The developmental approach suggests that teams have differential influences and qualitatively change over time. The episodic approach posits that teams exhibit different processes and states at different times. See Mathieu et al. (2008) for a review of team effectivenes...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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veness; however, we argue that more work regarding the theoretical nature of teams is still needed. The influences and the underpinnings of teams do not reside in clear and distinct packages, but rather the effectiveness of teams lies in the complex web inherent within teams and teamwork ( Hackman, 2012 ). Modern teams...
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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near progression; instead, a complex combination of factors varying differentially is a more accurate representation. Modern teams are likely to juggle tasks over time, experience membership churn, coordinate with other teams, and reconfigure throughout its lifecycle ( Driskell J.E
https://pmc.ncbi.nlm.nih.gov/articles/PMC6520615/
Teams in a New Era: Some Considerations and Implications - PMC
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e to meet its goals for growth and profitability. A single rogue team member who makes unchecked self-serving moves can force others to abandon their collaborative ethic, undermining morale and team effectiveness. Given how ambitious and competitive the members of most leadership teams are, why do some become petting z...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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rs it vital to set clear behavioral expectations. He tells everybody that at times natural collaborators will need to act competitively, and at times natural competitors will need to act collaboratively. So he leads by example, modeling the mode of behavior that’s most desirable in a given situation. When mixing differ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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alent — Part 2: Refocusing the Physician Leader’s Role on Engaging the Team How to Manage an Insecure Leader The Emerging Physicians Leadership Program at Boston Children’s Hospital: A Unique Program Equipping Exemplary Mid-Career Physicians to Successfully Transition to Leadership Within the Organization Recommended R...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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the Physician Leader’s Role on Engaging the Team Team Building and Teamwork How to Manage an Insecure Leader Team Building and Teamwork The Emerging Physicians Leadership Program at Boston Children’s Hospital: A Unique Program Equipping Exemplary Mid-Career Physicians to Successfully Transition to Leadership Within the...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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Latest Topics SoundPractice Podcast Contribute Search Team Building and Teamwork Summary: To learn more about the problems that affect leadership teams, the authors interviewed more than 100 CEOs and senior executives in a multiyear research program. They identified three main patterns of dysfunction. This article help...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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ook a critical factor in organizational success: the health of their leadership team. That’s a big problem, because a dysfunctional team can become a serious drag on strategy execution and erode morale. Not only that, the health of a senior team can make or break a CEO’s tenure. To learn more about what kinds of proble...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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ecutives as part of a multiyear research program. What we encountered in the process was a recurrent narrative of dissatisfaction and disappointment. Many of the leaders, after requesting anonymity, told us that their teams had so many internal problems that they were often unable to work together effectively. “When I ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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eam , “there was an extremely dysfunctional team. There was almost no communication within the team, the communication with the board didn’t reflect reality, and communication with the management levels below was completely absent. The people on the team simply didn’t like working with each other.” For good reason, mos...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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search suggests that dysfunction is quite common. Instead of working together to advance their company’s interests, many teams procrastinate, engage in political infighting, get mired in unproductive debates, let themselves be overtaken by complacency, and more. The companies they’re supposed to be leading suffer as a ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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ut our research revealed some recurring patterns. In this article, we’ll introduce a typology of the common types of dysfunction that leadership teams fall into, and we’ll offer remedies designed to help leaders address their team’s specific problems and move toward alignment and high performance. Shark Tanks, Petting ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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and political maneuvering, we call a shark tank. The second, characterized by conflict avoidance and an overemphasis on collaboration, we call a petting zoo. And the third, characterized by complacency, a lack of competence, and an unhealthy focus on past success, we call a mediocracy. All three negatively affect team ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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vitable that they will compete with one another—to promote their ideas, gain access to scarce resources, or win promotions. Within limits, this is healthy and important, because competition fosters innovation and drives results. But unconstrained it can lead to a self-serving, destructive feeding frenzy in which meetin...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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y coming to consensus and executing on strategic initiatives. Such is life in the shark tank. Consider the example of a Swiss bank that we studied. After a new CEO was hired, industry analysts and the press voiced criticism of the appointment. Before long some members of the leadership team took advantage of that criti...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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projects that he had launched, fought with one another over projects and responsibilities, and even leaked confidential information to the press that portrayed the CEO and other potential contenders for his job in a negative light. This behavior damaged team morale and hindered the bank’s ability to implement critical ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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and publicly support the CEO to end speculation about a replacement. Why do leadership teams become shark tanks? Often, our research suggests, it’s because the CEO or the executive leading the team fails to provide clear direction, set boundaries, and reign in incipient aggressive behaviors among team members. Even a s...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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ethic, undermining morale and team effectiveness. Leaders should be on the lookout for several signs that their team of competitive executives is at risk of devolving into a shark tank. Members might start approaching the CEO one-on-one to discuss topics that should be discussed in team meetings. Or they might start ne...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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2026-04-15T00:03:29.476697
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ing group discussion and debate on key decisions. Another warning sign is when decision-making erupts into shouting matches, or when even relatively straightforward decisions turn into tug-of-war contests. Executives might continue to question and criticize plans after they’ve been made or resist implementing them unle...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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l gain over the collective good. The petting zoo. The second pattern of dysfunction involves a misguidedly deferential approach to cooperation. Like competition, cooperation is essential to a healthy team—but when members of a leadership team sacrifice vigorous debate for a facade of harmony, organizational performance...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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ten: Executive work is by nature a contact sport. The problems that top teams face rarely have an obvious solution; that’s why they haven’t been solved at lower levels of the organization. To address the complicated problems they’re presented with, the members of a leadership team have to spar actively. They must chall...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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pelled by the forces of conflict, competition, and ambition. When these forces fade away, what’s left is a petting zoo, in which an atmosphere of ineffectual niceness reigns. Everybody shies away from confrontation, meetings become echo chambers, ideas go unchallenged, and decisions are made without sufficient critical...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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we studied exemplified this kind of dysfunction. The leadership team had been working together for many years and operated with a strong sense of camaraderie. Leaders had their own areas of responsibility, but all decisions were made by consensus. What’s not to like? A lot, as it turns out. During team meetings, there ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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avoid putting any individual leader on the spot. Team members were reluctant to challenge the status quo or hold one another accountable for failures, because they worried about disrupting the harmony of the team. This lack of candor and constructive criticism prevented the team from identifying and addressing critical...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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n inordinate amount of emphasis on collaboration. Mutual trust and openness—key ingredients in collaboration—require a significant degree of vulnerability. Team members who actively challenge and confront their colleagues can be misunderstood as using that vulnerability to serve their own ends—even if they’re pushing b...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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in a form of mutual forbearance that benefits each person individually but hurts the team’s performance as a whole. It’s not all that easy to detect when a team starts to become a petting zoo, because the changes happen gradually and don’t involve open conflict. On the surface, the leadership team may appear to be work...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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of emotional intensity, and little robust debate. Sometimes the leadership team simply isn’t willing—or able—to have a good fight to get to the best solution. Instead of putting issues on the table, the executives may engage in performance theater, focusing on positive news and downplaying problems. You may also notice...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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n avoid conflict during meetings. The mediocracy. While the first two patterns of dysfunction emerge from an overemphasis on either competition or collaboration, the third pattern emerges when neither competition nor collaboration is emphasized enough. Team members lack the skills or motivation needed to drive individu...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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d leading to duplicated efforts and missed opportunities. One CEO we interviewed recalled what he had encountered after taking the helm at a European professional services firm that was experiencing a period of stagnation. At the outset of his tenure, he undertook a three-month investigation of the leadership team—and ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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told us. “The individuals were not strong enough. They didn’t have the competencies to run a scalable organization. More fundamentally, I felt that they were not working together as a team and didn’t have a sense of corporate purpose. The word did not even exist in their vocabulary.” In mediocracies, there’s a mismatch...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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and developing plans to meet the demands of the future, teams become complacent, fixate on past glories, and develop a harmful preference for the status quo. At other times, the source of the problem is a leader who allows the team to divide into two groups—one that prefers competition and another that prefers collabor...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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ot be equipped to cope during economic crises, and those that are ideal for leading a turnaround may not be able to steer steady growth. Reversing Course If you detect any of these warning signs, you’ll have to figure out how to get your team back on the path to high performance. How you do that depends on which kind o...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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down is to locate the source—which often will turn out to be just one or two people who are engaging in self-serving behaviors that turn collaboration into cutthroat competition. If you discover that this is the case, you’ll need to confront the individuals and make them aware of the effects of their behavior. You can ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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you may simply need to remove them from the team. This can feel wrong if they’re high performers, but given the detrimental effect that they are having on the whole team, it will be the right move in the long run—and the sooner you make it, the better. That’s what Adel Al-Saleh did at T-Systems, a division of Deutsche ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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openly resisting his efforts, with predictably disruptive results. So he removed them. This had a calming effect and enabled the team to do its work more productively. If you want to not only control but also prevent shark-tank behaviors, you’ll need to clearly define for your team what behaviors are desirable, accepta...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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cross some who have adopted effective approaches. Morten Wierod, the CEO of ABB, a Swiss-Swedish multinational, explicitly discusses the expected behaviors with every person who joins his leadership team. Some CEOs and executives tie compensation to how well team members meet expectations and how productively they work...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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team members’ behaviors align with defined norms. Role modeling is vital for driving behavioral change. When you engage in shark-tank behaviors yourself, you’re obviously setting an example for the team. So carefully analyze your interactions with your team and adopt a deliberate approach to modeling desirable behavior...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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, “I try not to use information in tactical ways. I give everybody the same information. And I filter very little. That takes a lot of politics out of the team.” In doing so, he is signaling that he endorses open and collaborative behaviors. Providing regular feedback is also important in defusing rampant competition. ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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o those who engage in them, and negative reinforcement to those who don’t. Sara Mella, the head of personal banking at Nordea, the largest bank in the Nordic region, methodically identifies the people who consistently engage in healthy debate and prioritize team goals over personal gain. She then encourages them to ste...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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behaviors. From petting zoo to synergistic team. Changing behaviors in a petting zoo requires a different approach from what’s required in a shark tank: You need to encourage more conflict among members of the leadership team, in the form of constructively critical debate. But you’ll only be able to manage that if you ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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ithout worrying about how other team members or the CEO might react or even exploit the situation. One way to help your team engage productively in difficult conversations is to ensure that good data is available to everybody. That helps root debate in fact, not opinion. One CEO we interviewed told us that when he bega...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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ings, which made it difficult for the senior team to neutrally evaluate performance and identify problems. So as a first step the CEO introduced monthly review meetings and insisted that detailed data be shared before each meeting. This allowed everybody to focus on analyzing and discussing the numbers in a neutral, da...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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without seeming to attack one another personally. Another way to counter the petting-zoo mentality is to monitor and improve the quality of the discussion that you and your team engage in. “Initially,” Mario Greco, the CEO of Zurich Insurance, told us, “people did not want to talk openly. Everybody had their defenses, ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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ifted the focus of executive meetings from questions of policies and procedures to the interpretation of purpose and principles. During the biweekly executive committee meetings, he carefully followed how much discussion was happening, how many people were speaking up and raising issues or challenging colleagues, and h...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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mperature check of how well the team is functioning. More debate, of course, can mean less consensus in the decision-making process. To members of a petting zoo, that can feel all wrong—but it’s not. It’s the job of a company’s top managers to discuss, debate, and disagree, and it’s the job of a leader to preside over ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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ges. From mediocracy to a set of high performers. If you find that most of your leaders are ill-suited for their roles or not up to the task, you may need to significantly remake your team. That’s what Jonathan Lewis did when he took over the CEO role at Capita, a UK-based business-process services provider, in 2017. H...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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h the purpose, values, and strategic commitments he had defined for the company. With the new team in place, Lewis was able to completely rebuild the company during the global pandemic, which hit its customer-facing business hard. He increased the company’s focus on its customers, improved its public image and Net Prom...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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collaboration, which means hiring people whose talents and styles are different but complementary. Dave Fredrickson, the executive vice president in charge of the oncology business unit at AstraZeneca, prioritizes this idea of balance when he thinks about the makeup of his team. “I want to have planners and dreamers,” ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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orative or competitive behaviors should dominate. For instance, Erwin Mayr, the CEO of Wieland Group, a global leader in copper products, has made clear to his team that in some domains (such as IT, sustainability, and procurement), he expects a focus on coordination and collaborative problem-solving, whereas in others...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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gives each business unit decision-making freedom. This approach helps avoid confusion and creates much greater accountability among members of the team. The Steps to High-Performing Teams Our research suggests that it’s often a lack of clarity—strategic, operational, and behavioral—that paves the way for leadership-tea...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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w their efforts contribute to the bigger picture. No matter what kind of dysfunction a company may need to address, there are several general steps that all leaders should take to ensure the health of their teams: Develop a clear vision and purpose. Articulate a compelling vision for your tenure that provides a road ma...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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d temperament align with your vision and purpose. Make sure they possess backgrounds, experiences, and strengths that will contribute to the team’s collective success. Outline responsibilities. Clearly define goals, roles, and decision-making authority in order to avoid confusion and wasted effort. Establish behavioral...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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g, and giving individual and team feedback. . . . Admittedly, addressing dysfunction on your leadership team can be fraught, because it requires making hard choices about the people you work most closely with. But for that reason, it’s critical that you set aside your preferences and opinions and follow the kind of ana...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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then adopting a targeted approach to address it. Only then will you be able to lead a team that is capable of lifting your organization to a new performance level. Copyright 2024 Harvard Business School Publishing Corporation. Distributed by The New York Times Syndicate. Explore AAPL Membership benefits. Topics Team Bu...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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Performance in Healthcare Team Building and Teamwork Applying Cross-Functional Team Methodology in Healthcare: Critical Considerations from Lived Experience Team Building and Teamwork Human Resources: Motivation and Employee Retention Career & Learning Take the leadership self-assessment The AAPL Experience Leadership ...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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Job Board AAPL Solutions for Organizations & Teams Leadership Library Physician Leadership White Paper Articles & Guides Newsletter Sign Up Free Wellness & Burnout Resources Physician Leadership Journal (PLJ) Healthcare Administration Leadership & Management Journal (HALMJ) The Journal of Medical Practice Management FA...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
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ear from Members AAPL Helix Community Mentorship The Vanguard Fellowship (FAAPL) Annual Leadership Conference About AAPL Our Story AAPL Leadership AAPL Board of Directors Key Faculty Partners & Sponsors Press Room Contact Us LEADERSHIP IS LEARNED ™ For over 50 years. The American Association for Physician Leadership ha...
https://www.physicianleaders.org/articles/why-leadership-teams-fail
Why Leadership Teams Fail | AAPL Publication
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because the above three factors are accentuated. From a managerial standpoint, this problem can be reduced by providing workers with greater responsibility for task accomplishment and more challenging assignments. This issue is addressed in the following chapter on job design. Work Group Norms The concept of work group...
https://openstax.org/books/organizational-behavior/pages/9-2-work-group-structure
9.2 Work Group Structure - Organizational Behavior | OpenStax
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ychological research dating back several decades. In this section, we will highlight several of the essential aspects of norms and how they relate to people at work. We will consider the characteristics and functions of work group norms as well as conformity with and deviance from them. Characteristics of Work Group No...
https://openstax.org/books/organizational-behavior/pages/9-2-work-group-structure
9.2 Work Group Structure - Organizational Behavior | OpenStax
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productivity ? No clear relationship exists here. Instead, research shows that the extent to which cohesiveness and productivity are related is moderated by the extent to which group members accept organizational goals. This is shown in Exhibit 9.8 . Specifically, when cohesiveness and acceptance of organizational goal...
https://openstax.org/books/organizational-behavior/pages/9-2-work-group-structure
9.2 Work Group Structure - Organizational Behavior | OpenStax
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9.2 Work Group Structure How do group norms, roles, and status systems affect employee behavior and performance? Work group structure can be characterized in many different ways. We examine several characteristics that are useful in describing and understanding what makes one group different from another. This matrix o...
https://openstax.org/books/organizational-behavior/pages/9-2-work-group-structure
9.2 Work Group Structure - Organizational Behavior | OpenStax
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in terms of relatively enduring group properties. The aspects of group structure to be considered are (1) work roles, (2) work group size, (3) work group norms, (4) status relationships, and (5) work group cohesiveness. Each of these factors has been shown to influence group processes, as shown in Exhibit 9.3 . Thus, t...
https://openstax.org/books/organizational-behavior/pages/9-2-work-group-structure
9.2 Work Group Structure - Organizational Behavior | OpenStax
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en we focus on group processes later in the text. Exhibit 9.3 Group Structure and Process (Attribution: Copyright Rice University, OpenStax, under CC BY-NC-SA 4.0 license) Work Roles In order to accomplish its goals and maintain its norms, a group must differentiate the work activities of its members. One or more membe...
https://openstax.org/books/organizational-behavior/pages/9-2-work-group-structure
9.2 Work Group Structure - Organizational Behavior | OpenStax
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tell others who belongs to the group and, in some cases, what the group stands for. Norms often serve as rallying points for group members. Conformity and Deviance. Managers often wonder why employees comply with the norms and dictates of their work group even when they seemingly work against their best interests. This...
https://openstax.org/books/organizational-behavior/pages/9-2-work-group-structure
9.2 Work Group Structure - Organizational Behavior | OpenStax
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e group, and still others serve in support roles. This specialization of activities is commonly referred to as role differentiation. More specifically, a work role is an expected behavior pattern assigned or attributed to a particular position in the organization. It defines individual responsibilities on behalf of the...
https://openstax.org/books/organizational-behavior/pages/9-2-work-group-structure
9.2 Work Group Structure - Organizational Behavior | OpenStax
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nature of the activities that encompass the role. 6 These are: Task-oriented roles . These roles focus on task-related activities aimed at achieving group performance goals. Relations-oriented roles . These roles emphasize the further development of the group, including building group cohesiveness and consensus, preser...
https://openstax.org/books/organizational-behavior/pages/9-2-work-group-structure
9.2 Work Group Structure - Organizational Behavior | OpenStax
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mber welfare, and so forth. Self-oriented roles . These roles emphasize the specific needs and goals of individual members, often at the expense of the group. As we might expect, individual group members often perform several of these roles simultaneously. A group leader, for example, must focus group attention on task...
https://openstax.org/books/organizational-behavior/pages/9-2-work-group-structure
9.2 Work Group Structure - Organizational Behavior | OpenStax
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see how this works, consider your own experience. You may be able to recognize the roles you have played in groups you have been a member of. In your experience, have you played multiple roles or single roles? Perhaps the best way to understand the nature of work roles is to examine a role episode . A role episode is a...
https://openstax.org/books/organizational-behavior/pages/9-2-work-group-structure
9.2 Work Group Structure - Organizational Behavior | OpenStax
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topic
2026-04-15T00:03:29.705173
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