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23 stars | I was just here for a 95 minute layover. Ate at the food court. It was crowded for a Saturday!\n\nLooks like the airport could use a bit of modernization. Free Wi-Fi! | [
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12 star | The airport itself has not much to complain about, to me a typical airport with 5 terminals and none particularly difficult to get to. I connected here on all my visits to the airport, so did not have to deal with security and check in counter. What I really do not like in this airport are the employees in the restroom... | [
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23 stars | Well, it's hard to kick an airport in the teeth after they've offered you a rocking chair to sit in, so only for that reason will I give 3 stars and not 2.\n\nOtherwise, there aren't enough information monitors (which requires a very long walk to find one - some of which weren't working on my last two visits) and the a... | [
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23 stars | Charlotte-Douglas Int'l is a great airport. Always clean and as long as you don't park in Long Term and stick to the Daily parking lots you can get to and fro from the terminals fairly quickly. \n\nCouple things they could improve though, security checkpoint speed...ugh...nothing worse. And much like all other airpo... | [
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12 star | I travel for business for 11years. I had my share of airports. CLT needs improvements in the drop off and pick up areas. Need to expand the roads. | [
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34 stars | As an airport, I'd say this place does its job. Simple layout, screens at every turn updating flight status, and overall a clean facility. \n\nI had no problems when checking in for a flight. TSA staff were extremely gentle and handled me with care, I walked out of there with no pain or discomfort. But in all serio... | [
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34 stars | Was just stopping through on our way to Las Vegas. \n\nIt was 7:00AM in the morning...the Starbucks line moved quickly...and everyone was friendly.\n\nThats enough for at least 4 stars :) | [
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12 star | I recently flew through the Charlotte airport twice and was delayed both times, so I spent a considerable amount of time there. The delays weren't the fault of the airport itself, but rather the awful service of US Airways. When I was first stuck in this airport for over 5 hours because of a delayed flight, I wanted to... | [
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23 stars | As a resident of Charlotte and frequent traveller, I fly in and out of Charlotte at least a dozen times a year. However, I have never travelled *through* Charlotte to catch a connection.\n\n.Daily parking is the way to go at 6 bucks a day. Unless of course, you're going to be gone for an extended period. Twenty-five do... | [
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34 stars | Good airport. Never had an issue in security line or anywhere else. | [
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01 star | Is it a North Carolina thing to have bathroom attendants in every men's room, hustling to give you a piece of paper towel from the automatic dispenser and ingratiating himself for tips? This is not a nightclub, right? And if it is, it is the worst nightclub airport in the world. | [
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23 stars | On a recent trip down south I got to experience CLT for the first time as a connecting passenger. I arguably saw the airport at it's best and worst during this trip, as on the way back there were a series of severe thunderstorms that cancelled many flights. I lucked out though, as my flight wasn't cancelled but many we... | [
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34 stars | Though I take far fewer flights these days than I used to in my younger years, I still find Charlotte-Douglas to be one of the nicer in the country.\n\nIf you happen to find yourself transferring (and many of you there will, since most of you do not actually live in Charlotte), you will invariably be dropped at the end... | [
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23 stars | Having recently visited the Carolina's, I was fortunate enough to come in contact with a few additional airports for me to write about . . . Charlotte-Douglas (CLT), being one of them.\n\nNow I really don't consider myself a travel snob, but spending any amount of time in an airport (especially these days), requires th... | [
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23 stars | Unfortunately, there's no way to get to a lot of the smaller regional airports, without connecting here. The airport is easy to navigate, and not too large. | [
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34 stars | I like the way this airport is laid out. \nWhile you may have to walk a bit...at least it is all well marked and clean and fun to walk thru. \n\nWish I could get one of the rockin' chairs. They always are full when I pass thru. \nThe BBQ is really nice............Carolina Pit Barbecue. \nA little pricey but that is the... | [
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01 star | As a frequent flyer, I avoid this airport. It seems that a preponderance of the time that I have the unavoidable misfortune of connecting through Charlotte Douglas something invariably goes wrong. On a recent international flight, our arrival at the gate was delayed and our luggage retrieval was further delayed by 45... | [
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12 star | Hate hate hate flying... but being from Portland, OR where my family is from I fly here and there a couple times a year. Charlotte... could suck less but there are some things they are doing ok. \n\nIt is not really that hard to find your way around but one of my big pet peaves is lots of displays and things like cart... | [
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12 star | An international hub airport with that regional airport feel. Take from that what you will. | [
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01 star | I'm not sure which is the worse nightmare. Living in Charlotte [ which unfortunately I did, for 8 tortuous months ] or flying out of this dump of an airport. \n\nBathrooms are filthy, and always stink [ regardless of day, hour, season ] You can always guarantee rude employees, especially ones from US Airways who feel ... | [
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34 stars | I like CLT. I flew through here on my way from Philadelphia (my least favorite airport) to Fort Myers, FL, because it was cheaper. And I'm glad I did.\n\nThe way the airport is laid out in general is cool. Plenty of moving walkways too. Lots of good food options, and there's no lack in Starbucks. I did, however, get in... | [
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01 star | Yea, they have rocking chairs, but what about service at the other end of the flight? I am still wwwwaaaaiiiittttiiiinnngggg for my bag from flight US 2618 from MEM. Been here 30 minutes and still wwwaaaaiiiiiitttttiiiinnnggg. Can't they find an industrial engineer to do a time study and develop a better plan for movin... | [
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34 stars | Actually one of the best airports I've been too. \nWould I go back? Hell yeah? \nAnytime soon? Hell no. | [
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23 stars | haha when i was here tryin to fly back to LAX and also back to NJ another time my flight was delayed ...it was pourin out...it sure does rain a lot in NC! | [
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23 stars | Ick. Wish I had never had to touch down here in the first place and delays dragged it out. Did not understand how the bathroom could have tip jars and Listerine while still having pee covering every other toilet seat. I dig that there was free wifi and I liked the USB/Outlet counter, but there weren't nearly enough sea... | [
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12 star | Luggage took FOREVER to get. Must have been standing there for at least 30 minutes. Doh! | [
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34 stars | I've had a few connections at CLT... usually due to missing another flight, as I regularly fly Air Canada and United, but sometimes end up on US Airways. Unlike my usual stops (Chicago, Washington, Newark), I have never had an issue in Charlotte. \n\nIt's small enough that it is simple to navigate in a short period of ... | [
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01 star | OK, so there's nothing horribly bad or incredibly wonderful about this airport, but the restroom attendants are totally creepy. They're also unnecessary--there are plenty of airports that don't have creepy attendants and which have pristine restrooms. The last thing I want in a public bathroom is some overly enthusia... | [
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01 star | This airport has ridiculously long lines. Overpriced food at airports is a given, but the sandwiches & wraps at Ciao were borderline edible. And, over an hour delay for our flight due to construction on the runway.\n\nYes there are cute rocking chairs but they are usually occupied. | [
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23 stars | beautiful airport- no wall plugs | [
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12 star | my reasoning of giving this airport 2 stars is only because its reallllly outdated, and im so used to SJC being so modern nice, and clean that i'm biased. there's 3 separate security check in lines which is great, but they're sure darn slow! only one person checking ID's and tickets. takes forever and a day without tha... | [
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23 stars | Not as pretty as SFO, but definitely clean and friendly atmosphere. I dropped by here on a business trip and had an easy time navigating my way around. They say that most airports in America are configured the same way (ie. places to sit, places to eat, people coming and going) but not all are enjoyable to wait in. If ... | [
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23 stars | Get here early. Security is bi-polar. Either there is no line, or it's an hour. \n\nI would have given the airport 4 stars, but USAir is pretty much the major carrier here, and even with Star Alliance status, I couldn't get an ice cube in my water. Otherwise, very clean, and easy gate access | [
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34 stars | I like CLT for a \"bigger\" airport. Parking costs me $4 a day which is crazy cheap. THe food isn't bad, there are some decent stores, and cool rocking chairs. The secret to the security is check in on the end @ D+E. Barely ever a line and when there is it moves faster for some odd reason. Overall never had a pr... | [
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12 star | For some reason, I found this airport to be kind of depressing. The fact that I arrived here after a red-eye from Phoenix didn't help make it any less depressing. Compared to other really nice airports I have been to (Phoenix Sky Harbor, LAX, Detroit...), the rugs and chairs and pretty much everything at Charlotte-Do... | [
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23 stars | I like how updated and clean this airport is compared to others. However, the attendants at the gate (at least for US Airways shuttle flights) can be annoyingly slow and meh, for lack of a better word. \n\nBe cautious though, if you have a short connection time. Your travel from one gate to another can be verrrrry l... | [
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23 stars | This airport is pretty huge. It has a real nice area by the food that has a bunch of rocking chairs by the windows. The seating areas are a little dated and the chairs are pretty beat. Otherwise, it's an airport so I don't expect too much | [
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45 stars | I love CLT!! My favorite airport to get stuck in. The people are nice, the food is greasy and somewhat southern, the wi-fi is free, and they have rocking chairs! What more could you ask for? Seriously. | [
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34 stars | I like this airport. Check-in hasn't ever been bad for me. Security/TSA has been as good as one could expect. If you have time to spare, the rocking chairs rock! Plus, the food choices are top notch!\n\nThey are work on the baggage claim area, it seems...which this area is pretty much a dungeon at the moment.\n\nOH... | [
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34 stars | You gotta love an airport with rocking chairs!\n\nWelcome to CLT!! Granted there are nicer, larger airports throughout the country that have better restaurant options, etc, but there's something about CLT airport that is familiar and comfortable. It's quaint, people are nice, and yes, there are rocking chairs. There... | [
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34 stars | Clean and a quick airport to get in and out of! | [
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23 stars | Meh. I do not love this airport. But that might be because I am normally flying USAirways when I come through here.\n\nI traditionally hate them as an airline.\n\nI feel like the security line is always ridiculously long here, and the airport is a litle tough to navigate.\n\nI feel like it's a big airport trying to ac... | [
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34 stars | Niiiice airport. I usually fly through Atlanta, but happened to have a rare return connection on a recent flight thru here. What I love most is the ambiance -- very modern and open. Cool structural artwork like airplanes in the atrium. Everything was festively decorated for the holidays. And there was a friggin' pianis... | [
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23 stars | All three stars go to the ladies in charge of the bathrooms. Charlotte has the best bathrooms - its official. Super clean, mints, perfume and a lovely welcome \"Hello welcome, welcome - all the rooms are clean.\"\nBoth food options I tried were awful - there was a sushi bar but it was 9 deep so no chance of a seat the... | [
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23 stars | I like the rocking chairs and the view at sunrise at the end of terminal D. | [
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23 stars | Eh, this airport felt a little tired and dirty. The bathrooms were pretty gross, even though they had attendants. I think this will be a hub for layovers from my new city and I'm a little bummed about that. I'm hoping TPTB are planning an upgrade!! | [
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34 stars | Beautiful! Was in US Airways terminal. Plenty of places open and serving at 10:00 pm (when I had left New Orleans at 6:30pm and there was NOTHING serving except UNO pizzas in food stands and rude people telling me it would be 7 minutes and continued to play on her flip phone from the 80s.) | [
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34 stars | I usually have to connect here and it's not too bad. It's a bit sprawling but it's clean. I like the rocking chairs and free wifi as well as the live piano player they sometimes have by the sushi bar. Plus, there's a Pinkberry! It's at the entrance to terminal D. I can't speak for customs, parking, or going through sec... | [
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23 stars | These are one of those reviews where I don't know what to say. How do you review airports, churches and so forth? I landed here from Buffalo New York for a connecting flight to LAX. I was hungry, they had a decent food court and I was fed. It was quite crowded but it was understandable because it was the holidays. My c... | [
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34 stars | I like this airport. I've been stuck here many a-times between domestic and international layovers. The layout is pretty easy to understand - you do have to walk a lot between terminals so wear comfy shoes and have good wheels on your suitcase. Most if not all the terminals are connected via walking so you don't need... | [
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23 stars | Given that this is presently my \"home airport\" I'd better know it enough to review it given that I feel quick to comment on the other airports I've been through.\n\nBottom line: the place is relatively clean, easy to navigate (in comparison) and is almost done up-fitting the retail to come up to the current trend of ... | [
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23 stars | There is a restroom butler! Really! Is that necessary in an airport? With a tip jar? Or was this the high end VIP lounge? Huge distances between gates. For a connecting airport this is a tight race. Short notice on change of gate notifications. | [
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12 star | (2.75 stars) Charlotte-Douglas may be my favorite large airport in the Eastern US. The arrangement of terminals is easy to maneuver, while the terminals themselves are well-lit and airy. There are many dining and drinking options, and cool rocking chairs. The gate waiting areas are too small, but there are better a... | [
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23 stars | While it's my local airport, it's not my favorite. CLT is improving (and is making conscious efforts to do so), but has some more ground to cover.\n\nI know the layout well enough since I've been through a few times - I feel sorry for people just connecting. The tree-branching of the terminals can be tricky to navigate... | [
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12 star | Very outdated, and super crowded. It is nearly impossible to walk in a straight line, and there is not nearly enough seating in the concourse.\n\nBoarding was very chaotic, as there was really no where to stand or line up without getting in everyone else's way. | [
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34 stars | Ok, so ive had a few times where I was stuck on layover in this airport and I will say it def wasn't the worst experience. Actually with the numerous food options I wasn't bad off at all! The security line is a little iffy and unorganized but nothing too serious. I went to school in High Point and they only had a 5am a... | [
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23 stars | Stepping off the plane and into this airport was a bit like a Dramamine induced hallucination.\n\nRocking chairs... white, a hundred in a row, man with a laptop in rocking chair (it's a weird site if you've never seen it)... man playing a grand piano in the middle of a food court... crazy lady yellin' about vinegar and... | [
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45 stars | Charlotte Douglas airport is a credit to the area.The place is clean , bright and comfortable.The people are friendly and respectful.\nWell done Charlotte.A1.Ya'll have a nice day ya hear.\nMy husband and I are plane buffs .Seeing the plane that landed in the Hudson at the air museum is a must. | [
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34 stars | Nice airport with good dining choices. The US Airways Lounge is great too. | [
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34 stars | It is actually one of the smoothest airports to navigate and has quite a variety of food options, both healthy and fast food. The staff, for the most part, are quite accommodating and all the facilities, terminals, and decor are modern and clean looking. It is a busy airport but you don't get the rushed feeling like ... | [
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34 stars | At least the US Airways terminal (which might be the whole airport, i'm not sure) is awesome. It is bright with real sunlight when possible with large windows and wonderful little rocking chairs to hang out on. \n\nThey have a Chili's there right in the middle which is always a favorite with me, especially at the end... | [
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12 star | This airport is just kinda weird. I went to the Caribbean via US Air and had to transfer here twice. The first time I was able to sneak onto the early flight in the adjacent gate, so I didn't spend much time here. The second time though, I had a 3 hour layover, so I was able to do some wandering.\n\nCustoms and Immigra... | [
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23 stars | Ugh. This is one of the more confusing airports for me, even though it's my hometown. Just because you are transferring on the same airline doesn't mean your connecting flight will be in the same terminal. You also may find yourself making olympic time sprinting to the airport trying to make your connection. However if... | [
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23 stars | This is a good airport for first-time flyers, as it's not terribly large and overwhelming like ATL. There are plenty of food options, from standard fast food to sit-down restaurants. Many of the places are open pretty early. It is bright, clean, and there is plenty of seating. Bathrooms are clean and there is an attend... | [
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23 stars | I'm not a seasoned airport pro by any means, but Charlotte is certainly a pretty good one (at least it's better than Atlanta). Busy, but not overly so, I have never waited longer than 20 minutes in the security checkpoint line. As others have said, there are 3 checkpoints, so if the one closest to you seems busy, try... | [
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34 stars | Cleanest. Airport. Ever. | [
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23 stars | Pretty good airport - average selection of restaurants/shops, but easy to get past security. I found the Delta gate agents terrible - not sure if I should blame the airport or the airlines, but they were unfriendly, and aggressive with the \"you have to check this\" attitude. Our flight was not full, and there was ea... | [
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23 stars | I was delayed at this airport and I must say I was really happy to see a spa there. I got a 20 minute massage for $30 and it was worth every minute. | [
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34 stars | We're usually routed through here for our Caribbean trips as well. It's a pretty decent airport, not as much hustle and bustle like LAX or Philadelphia has. I think because of us coming through this airport so much, I'd like to explore Charlotte a little more, it seems like a pretty cool place :) | [
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34 stars | A nice quiet airport with plenty of shopping. The womens restroom has a bathroom attendant and is very clean | [
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12 star | The two stars are bonus points, but it gets the basics wrong.\n\npro: \n- Bright, airy\n- I never need to walk miles to get to the terminal \n- Very cool statues greet people to the Queen City, those always put a smile on my face. \n\ncons: \n- No restaurants or bars available to hang out with family and friends and wa... | [
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23 stars | It's an airport, but free WiFi that is pretty decent. Hard to complain, it's a necessity. It's clean, decent selection of restaurants, and when I'm there it looks better because of my whippin cool sweat headband, yeah, you can find me. | [
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12 star | Long term parking lot was way over crowded. They have at least two but only one was open. Why? People were having to park on the curbs because no parking places were open. Plus, the shuttle bus was way over crowded and hot. Clearly they are not set up to handle the volume of traffic at the airport. \n\nMy wife and I t... | [
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23 stars | This is a nice, clean airport. Not that I am a pro on travel or anything but there seems to be plenty of shops and places to eat inside the security.......unlike other airports. | [
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34 stars | After I napped from Vegas to Charlotte we had our 1st lay over here. \n\nThe first thing I noticed after coming off the plane was a lot of stores, food options, and pretty girls. What was even better was that our arriving gate and departing gate were very close. \n\nThere is also free wifi here and the chairs are comfo... | [
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45 stars | THIS PLACE HAS MORE RESTAURANTS THAN I COULD COUNT!!! And everyone was so helpful and friendly. Maybe I should visit Charlotte itself and not just their Airport | [
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34 stars | I like this airport because:\n- It has jamba juice\n- It has lots of flights and connections\n- It is clean and the people are pretty friendly\n\nMy complaint?\n- walkways are WAYYYYYYYY too narrow for the volume of people walking down each concourse | [
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34 stars | One of my favorite Airports to be lay-overed in. Wide selection of restaurants to grab a bite and the lay out is very simple. | [
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23 stars | This airport is really nice. That is all O_O | [
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12 star | This is my first time being at the Charlotte Airport and I had heard stories that it was big, and yes it was. What I didn't hear about was how congested it gets once inside. Let's start from the beginning....I made a trek from South Carolina to Charlotte Airport and I ended up noticing that there aren't many gas sta... | [
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34 stars | I like CLT. This airport is large and has a lot of people going through it, and there are many places to stop in, grab lunch or dinner, and get to your next stop. I normally don't have much time to hang out here, but I have been to a couple restaurants and they were clean and fast.\n\nI especially like the fact this ... | [
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01 star | We are in the midst of a very stressful transition, moving across the country from Charleston, SC to Portland, OR, in order to access better educational and therapeutic resources for our daughter Camille, who has Cerebral Palsy. \n\nOne US Airways Charlotte gate agents, Connie Owens, took it upon herself this morning t... | [
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34 stars | This airport is my go to airport when I have a layover. There are tons of places to eat, drink and shop throughout the airport. It is always clean whenever I arrive. And this has to have the best people watching out of every airport I've been to. Just sit back, observe, laugh and let the time fly by. You won't be ... | [
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01 star | Half hour layover turned into an hour plus. Here's why: out of 2 gates 3 flights are being called: fort Lauderdale, Albany, Philly. \nSo first they called first class of each flight. Except all of them were yelling over each other. Plus people literally elbowing and smacking each other with cranky kids. Etc. \n\nHoweve... | [
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23 stars | Charlotte-Douglas is a very small airport and it pretty easy to navigate as a result. Security is pretty smooth and I usually only have to arrive 1 hour to 45 minutes before my flight to get to the gate on time. I always check in electronically, however I don't believe they are equip with the smartphone scanners for pa... | [
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34 stars | I like this airport for a lot of reasons But one really obscure one popped up recently when looking at the airport map. Holy cow, the map of the gates and grounds is the same shape as an Inukshuk. Really? It's not a worthy story to tell why I recognize this, but if we all lived in the Arctic Circle, the inukshuk ... | [
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34 stars | Clean, some renovations under way. | [
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23 stars | One of the lucky airports this week was (opens envelope) Charlotte-Douglas! Woooo! This is a frequent stop for layover connections due to the fact US Airways uses this as one of if not their main hubs. It is pretty big and has a ton of shops and food available should the need arise.\n\n\n\"The Good\"\n- TSA is TSA, bu... | [
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34 stars | Bigger airport than one would think. Very busy and always on the move. Easy to get around however. | [
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23 stars | It's airport. The parking was a little sucky due to renovations in June. In August they were still renovating but it felt a lot easier. We left our car here in August when we travelled. $5 per 24 hour period. Bargain. The shuttle ran regularly.\n\nThe airport itself is easy to get around. It didn't seem far from... | [
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34 stars | CLT has one of the largest selections of dining out of any airport I have ever been to. Shopping as well, but I never buy retail items from an airport, just food! There is a whole food court with an incredible amount of selection. if you are hungry there is a spot for your to fix your craving. \n\nIn addition to having... | [
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12 star | For some reason I always have to connect between terminal E and terminal A. As a hub it's pretty busy so hoof it to your next gate! | [
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23 stars | I like this one. Not one of my favorites but it is very clean and TSA is always nice and respectful. My only gripe is the lines at TSA feel like they take forever, so give yourself plenty of time or else you are going to be hightailing it to your gate....more disheveled than movie starish. | [
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23 stars | Very busy, but plenty of food choices and generally not much problem with late flights. | [
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45 stars | + Relax on the rocking chairs\n+ Countless dining options\n+ Shopping and massage places to pass the time\n+ Plenty of seating at all the gates\n+ FREE WIFI! | [
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23 stars | It's the place I have to go to get anywhere from Roanoke, VA it seems. Decent enough but it seems to be starting to show the years these days. I really have to say I just don't care for the restroom attendants. | [
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34 stars | Clean, Tidy, and promp with service and hospitality. Getting from gate and gate is efficient especially when you go from the main ones over to the far end for flying out on the much smaller jets. | [
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12 star | It was a pass through. When I stopped by, it was pretty crowded and there was a dearth of outlets | [
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01 star | It's tough living in Charlotte. If you have to check a bag it usually takes the bag longer to make it from the airplane to baggage claim than it takes to fly it from MEM to CLT - must be the highly efficient union labor... | [
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34 stars | Pretty easy getting through the airport to baggage to my shuttle. Lots of hotel choices nearby and then back again really early in the morning. Multiple lines for security and any of them will work, stay away from gate B line as they have less scanners and you compete with the priority and first class lines, unless y... | [
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