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34 stars | So it wouldn't have occurred to me to review the airport, because it's just the airport. It's where you go when you have to go somewhere. But on my Yelp homepage at the top, it's asking me if I've ever been and if I'd like to review it. I had some time on my hands so I figure what the heck. Let's talk about the CLT air... | [
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34 stars | I've been flying into Charlotte for most of my adult life ..... Mostly because flying into Columbia is so god awful expensive. It's always been a pleasant experience with no real hiccups ever. \n\nCurrent construction on the parking structure means parking further away and taking a shuttle.\n\nThe airport itself is co... | [
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23 stars | Tiny little airport that does what it needs to do - one could also fly directly into Atlanta and catch the shuttle out to Chattanooga, which I might do next time and avoid the joy of flying on a small plane. Taxi to downtown Charlotte is about $30 | [
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23 stars | The one-star review nearly wrote itself as I stepped into an older portion of the concourse from the tarmac. Outdated fluorescent lighting, worn carpet and a limited number of obvious power outlets made a pending two-hour layover seem like it was going to be a short eternity.\n\n...then the airport all-call announced t... | [
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34 stars | Five years later, it's time to update my CLT review. Between 4/4/2009 and today, I've departed from or arrived at this airport over 100 times. I've also gotten a couple of gate passes to escort my daughter through security.\n\nCLT is still a good airport for layovers. Lots of restaurant options from a fancy wine bar to... | [
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23 stars | Been here several times. Fairly convenient parking, good places to eat. Just a nice airport as airports go. | [
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23 stars | Good enough airport that's easy enough to navigate. Okay food options, as well. Nothing special and nothing bad. | [
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23 stars | Easy to park at the long term lots and at a good rate. Security lines are annoyingly long for not that busy of an airport. Usually because they only have 1 scanner open at a time. | [
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34 stars | the airport has certainly grown over the last 10 years. great ambiance with the rocking chairs in the atrium for passengers that have a long wait between flights and do not wish to wait at their gate. continue to grow and hurry up and finish with the construction with the parking!!! | [
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45 stars | I ALWAYS seem to have a lay over here when I'm going anywhere back home to Ohio, or to visit N.C. \n\nAnd all the times all my flights have been on time, nice airport. \n\nI love the rocking chairs they have for you to sit out throughout the airport. \n\nOHH and by the way they have nice and clean restrooms, because th... | [
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12 star | 1. Crowded with narrow walkways.\n2. Wi-Fi - Low capacity bandwidth, free as they know it's value.\n3. Friendly gate personnel.\n4. Good selection of places to eat.\n5. Starbucks everywhere - good. | [
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01 star | Came to this airport to connect to another flight. Had a 12 hour layover which is fine because I was made aware of this upon booking the flight. Went downstairs to baggage claim because the airline overhead compartments were full (again no big deal). Picked up luggage only to be told cannot go back upstairs where resta... | [
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01 star | First time in Charlotte and the VPOTUS delayed my flights by more than fifty minutes. This time we encounter a bit of a jerk gate attendant from US Airways. Really unprofessional in her handling of a traveler that happened to have missed her earlier calls to him. Heck, he still had over thirty minutes before boardin... | [
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12 star | Other than the food court that is built at the intersection of the terminals, there is nothing much at this airport to write about. Unfortunately, I need to fly in here every week from Tampa to catch my connection which happens to be to Jackson,MS at the time of writing of this review. With the gates built so far apart... | [
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34 stars | Well for an airport I really have no complaints. It may not be the biggest airport there is but it does have the best USO I have been too. Serving hot and cold food 24 hours a day, meals are free here. They do ask for donations if possible and to not take the food on the plane with you. They also provide WiFi, compute... | [
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01 star | Avoid at all costs, especially if flying USAir. Customs was worse than JFK. THIS IS NOT the airport for international connecting flights. Completely understaffed for an excessively busy Sunday. Worst combination of southern efficiency and northern charm. Better to go through Miami. | [
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23 stars | On the plus side: for on time departures this is one of the best airports in the country. On the negative: it feels like a cattle feed lot, everything is done on the cheap. Cheap seating, no power outlets, cheap everything. It looks and feels second rate and second hand.\nAnother negative is the near 100% probability t... | [
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23 stars | Our company favors US Air, so we fly through Charlotte every once in a while. We've never flown in to stay, nor out. We've only made connections here. Much appreciated is free WiFi. All airports should be doing that. Rocking Chairs is a great place to chill if you have the time. When making a connection, however, food ... | [
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12 star | I fly US Airways all the time but I'm based in Phoenix, Charlotte needs to spend a day in PHX and understand what restaurants need to be in an airport, the food in Charlotte really sucks, it's all the crap that PHX ran off. The gates are all too small, not enough seating and for god sake turn the AC down. And to top it... | [
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34 stars | One of the nicer airports to fly into, out of and thru. This is my home airport but since it is also the largest Hub for US Airways I also have to fly thru during business travel. You walk from furthest points in about 15-minutes if you use the moving walkways and walk at a good steady pace. You have food and if you de... | [
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23 stars | Airport is okay, but they deprive Concourse D and E of restaurant and or food choices. Terminal B has plenty and there's also some in the middle, just before turning towards concourses C and D. If you're taking off from D, don't be alarmed, there is a brewery/restaurant at the very end called Carolina beer Co, as well ... | [
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12 star | Shockingly this is an aiport that has more business that you would think. It is always busy here and the most popular airline is US Airways so I am not sure how I feel about that. The aiport as whole is great and has lots of places you can grab food or kill some time while you are waiting for your plane. The cutest thi... | [
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12 star | Dear Charlotte Airport:\nWhy don't you pay your restroom attendants enough money so that they don't have to beg for tips? After spending money for the flight, an extra $25 for checking a bag, $4.49 for a teeny bag of nuts, and $8.50 for a $5 salad, I just don't FEEL like tipping to use a[n admittedly clean] public rest... | [
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34 stars | Be patient. It's a nice airport but it does get chaotic. Scheduling seems to be random and gates get really busy with flights leaving right next to or across from one another. | [
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23 stars | I hate airports. They are like jails. Except you have to be arrested to get thrown out. \n\nCharlotte Douglas is better than most. There are rocking chairs, with accessible outlets near. Lots of food choice, including vegetarian. That is a nice change from the other airports. | [
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12 star | Poor food quality. Ordered the burrito which was not rolled correctly so it fell apart almost as soon as I started to eat it. The guacamole tasted stale and had the wrong consistency. The food was fast though, which is really about all you can expect from an airport restaurant. | [
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12 star | The rest room attendants greet you and ensure that you pick up on their large \"tip\" jars placed by the hand basins - a nice little earner, but one I'm not used to seeing so much in other airports.\nA large unpleasant security girl confiscated my security sealed bottle of gin, without an explanation apart from saying ... | [
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34 stars | This airport was one of my layovers from Puerto and I loved it. The gate signs were well lit and it was hard to get lost. The different concourse were always easy to navigate to. Theu had rocking chairs in some of the common waiting areas and I thought that was so cool. There was a lot of food places on the US airways ... | [
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23 stars | yeah, its an airport | [
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34 stars | I've been in and out of this airport alot lately. I decided to write a review after passing through today on another international USAirways flight. I love their customs and immigration, the baggage drop for those passengers connecting to a domestic flight and the fact that the international flight's exit is in ve... | [
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45 stars | I showed up at this airport late on a Friday night after lots of travel delays and cancellations-- so I was not in the greatest mood. But every single person that worked at the airport that I interacted with was incredibly kind and thoughtful. They were so wonderful that it made me want to move to NC. Charlotte airport... | [
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01 star | This airport is having a terrible time with the parking solution right now. they need to get this fix quickly. apparently they are rebuilding new parking decks so in order to park you have to park at the lots across some street and get on a suttle in order to get back to the airport. so terrible if you are not just pi... | [
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01 star | Terrible congestion. Poor planning. Poor traffic flow. Poor crowd control. This airport is 20 years behind other airports of similar size and volume. Be forewarned. You will have a 20-40 minute wait to get to passenger drop off or pick up, pretty much anytime between 6am and 9pm. Parking? Be prepared to park a ... | [
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45 stars | I travel really often, both domestically and internationally, and I must say this airport is one of the most excellent airports ive been to! The people who work here are so so pleasant and kind. And there a great variety of food options that are all close together. | [
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45 stars | Over the years I have hit a number of airports, Charlotte Douglas was a main stay for several years and is now a pass through for me as it is a US Airways hub. I love this airport. First - the array of rockers - Carolina Rockers of course - to sit and rock and people watch. The Grand Piano in the main area always seems... | [
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01 star | Us airways is incompetent and unfit to call themselves an airline! True story emergency landing and stuck in the airport for 4 hours with no answers!!! No one seems to know what's going on? | [
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01 star | Nope not any better this time around. Still hectic, still tons of people. If you have a connecting flight out of CLT - put your running shoes on - because it's a long way from gate to gate and usually you'll have to rush to make your next flight. | [
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34 stars | People honestly review airports? As if you have options? As if you honestly decide whether or not to visit a city because of it's airport? The fact this this has 800+ reviews blew my mind! | [
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34 stars | Quickest airport I've been through! The precheck facility allows you to roll through with a jacket and shoes! Also no headache with taking your laptop out! | [
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01 star | If you can avoid checking your bags when flying into this airport - DO SO. Worst baggage claim area I've ever experienced. Over 45-minutes to get luggage. | [
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23 stars | This airport, as a whole, is fine. The US Airways section is awwwful. I've flown through here twice in the last year. The first time I had to walk clear across the airport for my connecting flight (but I did get Bojangles... sooo... that's good!). The last time I flew through here (on my unintentional airport tour of t... | [
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23 stars | I don't really fly that much and have only been to a handful of airports. Being that I live near Charlotte, I suppose I am biased towards CLT. There have been a few mishaps here. On one occasion, my flight to Chicago was delayed 4 times then cancelled. But, I suppose to the seasoned flyer that is normal. I also recentl... | [
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01 star | I guess if you fly USAirways, maybe this airport is good. Maybe it should be named USAirways Charlotte international. If you fly out of concourse A, good luck. | [
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23 stars | Nice and simple but effici\u00ebnt layout. Tons of food and drink options. The only downer are the hopelessly outdated furniture and floor carpeting in the waiting areas.. | [
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01 star | One word to describe this place- awful. Sure not as bad as Philly, but Charlotte at least gets second place! Trying to get across this airport is like a huge race! I've never seen so many people running around like madmen to get on connecting flights. When I was in the same situation, I ran like crazy with my wife and ... | [
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23 stars | Not a bad airport. Layout was okay - wide enough walkways, shops and food peppered around, sufficient number of bathrooms.\n\nIt was packed because of some bad weather, so there was a bit of a shortage of seats at the gates. It didn't seem to have any adverse effect on the supply of food, cleanliness, or staff demean... | [
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23 stars | Nice airport with a good selection of shops and food. It's a growing airport which is pretty large and has a large amount of passengers moving about. Be sure to map your gates out in advance to make your travels smoother. | [
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12 star | Seeing as I am here now for a layover to go back home. I'd like to say.... Some of these people are rude as crap.. \n\nThis is my first time at this particular airport and the layout is different from the ones I've been to.. Never heard of \"concourses\" and my boarding pass didn't have a gate number. So naturally, I g... | [
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23 stars | Its an airport....... they are constantly building and adding on to this airport. It is definitely growing and getting huge. | [
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34 stars | CLT is very easy to navigate through and with Pre-check at this airport getting to your gate is easy.\n\nLove the large food court as soon as you go through the checkpoint. | [
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23 stars | To-date, I have had no issues with Charlotte Douglas International Airport, lol. I've only had layovers here and can't comment on the check-in experience. However, the food court space has a decent selection of foods so I'm content. | [
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01 star | Went on several websites to find a map that shows a baggage claim area location. There isn't. Called several airlines they were unable to find anything. What's up with that. | [
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23 stars | Charlotte Douglas parking has been under construction for years - it's a nightmare. The valet companies are terrible and waits have been up to an hour even if you decide to splurge for convenience and avoid the construction. The airport is overcrowded, we've outgrown our space.\n\nThat said, the rockers are cool. It's ... | [
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01 star | I have no idea how things are on the Departure side of Security. But, for anyone picking up a passenger here, this is one of the worst airports I can imagine. Other than a Starbucks (w/o seating) and a magazine shop, and a \"Cafe\", there is nothing. | [
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01 star | Everything good in this airport is RUINED by the obnoxious level of loud music playing by terminal D7 at \"The Local Rustic Market\". I was unable to talk on the phone or hear any announcements about my flight status over the music. I asked if they could turn it down and the manager suggested I walk down the hall, away... | [
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34 stars | The airport is large which means that you will most likely be walking quite a ways to get to your gate. That being said, it's a well organized airport with clear signs for guidance. The bathrooms are clean and have attendants who offer toiletry if needed. \n\nI love the rocking chairs sprinkled throughout the airpor... | [
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23 stars | This airport will one day not be under construction and will be built out to service the growing population in The CLT area. For now, any flight after noon is more than likely delayed and don't let your plane arrive early-you will sit on the runway until the ground crew is off break. \n\nThe positives - very clean, alw... | [
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01 star | Been in three airports on our trip to North Carolina. I know it's summer. What happen to the air conditioning. They've lied if its about being GREEN. It's about the other green!!! | [
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34 stars | As I fly a lot to Pensacola, Florida, I am always making a transfer at this airport. Wether my lay over is 20 minutes, or 2 hours, I am always entertained during the time I have to wait.\n\nThere is a starbucks in every terminal, which is fantastic because after my first flight, I am always exhausted. In the main term... | [
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23 stars | Got nuthin against it. Pretty big, usually runs on time. Seems like they have a lot of new businesses coming in that are good, especially restaurants. You have to take a bus to the rental car station, though, which is a bummer. And there is a lot of construction going on here in 2014. | [
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01 star | The most ridiculous airport for connections. \n\nNew union rules have imposed a ground shutdown if there is lightning within a mile if the airport. \n\nYou can be siting on the tarmac only a few feet from a gate for over half an hour and not able to get out. In the meantime your connecting flight can be boarding. \n\nO... | [
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23 stars | Nice airport, but really- with all the nice amenities like rocking chairs and moving walkways - but no free wifi?\n\nAnd can they do something about the annoying high-pitched beepers on the courtesy shuttles? | [
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12 star | Terrible airport for a layover. Walking from E40 something over to B6 should not be do laborious and definitely would be hard to do successfully with any shorter of a layover or if my other flight had not landed a smidge early. Not to mention half the moving walkways were not working. Will be avoiding layovers here in ... | [
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23 stars | You cannot sleep inside the terminal overnight, which is horrible if you miss the flight or if its oversold- beyond your control. This situation happened to me a few years ago and it was not enjoyable, hopefully it has changed.\n\nI recently moved to the area and am impressed that daily parking is $5 per day. They ar... | [
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34 stars | This is a huge airport with flights just about everywhere. However, unlike some other large US airports it does not seem overcrowded. Check in is average. There are tons of delicious food options here. One of the best airports for food and shopping I've been too. Be prepared to walk a lot but at least you don't have t... | [
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23 stars | The airport, and the surround area, is currently undergoing some renovations. This is leading to some confusing roads, a bit of an unsightly mess inside the airport, and a bit of a delay in getting to/from the airport. Allow some extra time when flying in and out. Overall, it seemed like any other hub, with decent food... | [
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23 stars | This is by far one of the warmest and most crowded airports I've been to.\n\nI'm not sure how big this airport is, but after taking a stroll throughout the whole facility, I saw that every terminal was bustling with people. Seats were filled up and many people were standing up while waiting for their flight.\n\nRestroo... | [
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12 star | Very nice airport! Lots of places to spend money!!! No electrical outlets- (few), a guy wants me to tip him in the bathroom?? He ain't wiping my ass!!! And typical 3 hr layover to get fricking anywhere! I hate this place...:) | [
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34 stars | I changed my mind.... Not a bad airport at all. My beef is the airline. Free wifi, good sushi and seafood in the food court- crowded but again- airlines. As for the bath rooms - worth a tip not to stand in piss on the floor and having clean bathrooms is rare. \n\nCan you forgive me! When I go to Boston I have to go th... | [
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23 stars | Even with a relatively short layover, I was able to make my connection without using moving sidewalks or transporters. It was exhausting, but it was possible. \nBig, crowded and bustling. But pretty well-run. | [
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01 star | Concourse C..starting with the nasty B at Wolfgang Puck...you VOLUNTEERED for the job. Maybe ringing up pre packaged food is not for you. This is not the first time I have had the displeasure of you nasty attitude. I am sorry your life is so miserable, but please refrain from taking it out on the people willing to giv... | [
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34 stars | All-in-all this is a very nice airport. Some reviews say it is small, but I think that is only because they only saw their concourse. As a Charlotte resident, this is my airport for domestic and international flights. I think I've been to every terminal and can tell you that it is a quite large airport. There are s... | [
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12 star | 3 1/2 star rating?! How much crack are you people smoking!? I will give you three (3) reasons this place sucks balls:\n\n-The whole point of an outlet is it to supply energy...none of your outlets do this..so what are they? Because, they certainly are not outlets. Three separate attempts in different walls (including a... | [
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34 stars | Well Charlotte is always busy but reasonably easy to navigate to your next gate if your lay over is here. I have flown many miles and I like this airport a lot | [
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12 star | Bathroom attendant doing a fine job, but this was the worst airport wifi experience I've had ... maybe ever. Huge waste of a layover. | [
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12 star | I wouldn't usually write a review on an airport, but when I do it's because it really sucks. This airport was probably last updated the same year an American stepped foot on the moon. The aesthetics are an awful addition to the awful modern commercial flying experience. The bathrooms are super outdated and small. Also,... | [
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23 stars | Parking at this airport is something out of a paradox. From the outside it looks like this place has more parking than actual space for the airplanes. However, trying to park here to fly out for a business or leisure trip has been something out of a time vortex where nothing makes any sense. The signs are not set up... | [
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23 stars | The \"moving sidewalks\" make it efficient to get to your gate quickly through the hustle and bustle. \n\nNot enough time for food between connections, so no comment. | [
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12 star | This airport has not evolved or grown to accommodate its business. Similar to PHL; it is over capacity at each gate, does not have enough power outlets (let alone designated power stations), and lack of hot food choices in each terminal make is a dismal place for a layover.\n\nI personally feel awkward with bathroom at... | [
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34 stars | First things first, it's an airport not a resort, so my review has been scaled down for that. We landed here at 9AM for a layover to Dominican Republic. Chairs are not the worst ones I've seen, but a big plus is that the Wi-Fi is free, so watch as much Netflix as you want. Bathrooms are clean and restaurants are prett... | [
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01 star | Women in baggage claim lied about where my bag was as they wouldn't even look it up in their computer. After burping Chinese food in my face and refusing to look in the computer I accepted what they were telling me only to arrive at my destination bag less. \n\nUnprofessional, lazy and making a bad name for the South. | [
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23 stars | One of the smallest airport in the U.S. Flew here for a short layover to Greenville (GSP). Can't really stand small airport since all the planes are so small and me being 6'4\" is very difficult to sit comfortably in my seat. Next time I'll fly into big airports. | [
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12 star | We have to fly through this airport every time we visit my family who live in South Carolina. I am not a fan. \n\nFirst of all, no matter what time if year, this airport is always freezing. There is a large glass atrium which is kind of like a hub for all the terminals. The atrium is pretty with several places to grab ... | [
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23 stars | This is not a bad airport, not like I was really trying to get to know this place, i did have a nice layover. My problem is, I don't think there was an easy way to get too downtown or other spots from this airport without a cab or bus.\n\nAt least other airports I have been in had a rail system that you could catch an... | [
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01 star | Avoid this airport. Had a connecting stop here on our way back from Mexico and hated every minute of it. Had to collect our bags and go thru security again was a huge pain in the rear. After that no real food in the entire E concourse. Creepy bathroom attendants handing out Listerine and mints. Over crowded tiny gates ... | [
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12 star | Get ready to walk or run, whichever. I have flown in and out of CLT about 1000 times, usually on a connection. CLT is very large, and you will use about 10 moving sidewalks, and escalators. They do have nice rocking chairs spread throughout, however I doubt you will have time to lavish the slow life. The food is okay a... | [
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12 star | Painful getting in and out of here with the construction and insane traffic. For its volume, airport is awfully spread out. Seating is far less plentiful than it should be. \nMust create a lot of jobs here though. I took this picture after watching the folks all hanging out, chit chatting many many times. I'm bet... | [
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01 star | We arrived an hour early for a domestic flight and security was so slow that I had to run to catch my flight. Their excuse? \"Some time are a little slower than others.\"\n\nAdvice to passengers:\nArrive AT LEAST an hour and a half early.\n\nAdvice to the airport:\nGet your act together. | [
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34 stars | It's a nice airport to have a layover in. Free wifi is only for 45 minutes but there are tons of eateries, shopping and even a spa. \nThe only thing that sucks is if you have a short layover and have to run from one end of the airport to the other to make your plane. It's a HUGE airport.\nOn my layover on my way out I... | [
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23 stars | Not a bad layout for a large airport. Lots of convenience here. Lots of places to shop and eat which makes it nice if you're having to lay over for more than an hour. I don't like monster airports. | [
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23 stars | Totally passable. Clean and compact. Not many amenities. Good place to connect to other lathers airports. | [
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12 star | Disclaimer: I've only passed through this airport for connection flights and I've never had much of a lay over. \n\nIt's not as big as many of the other hubs like Detroit, Atlanta and Minneapolis. But it's still big enough to need a tram of some sort. I've not spotted a tram if there is one here. The moving sidewalks j... | [
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12 star | I was not real happy at this airport, there was no where to charge up my phone near my gate. I hate to sit on the floor near the old phones on the wall and watch a bunch of people walk by. I can't believe that an airport this busy hasn't upgraded their airport to help out those of us that are traveling and need to ch... | [
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34 stars | Southern hospitality at its finest! I very much enjoy traveling through this airport. Security check in is usually a breeze and they have so many restaurants and shops in the gates. They are always so decked out too during the holiday season! It's a great airport to be at if you have a layover...shop, relax in a rockin... | [
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23 stars | food choices are wide in variety, airport is clean, bathrooms are nice, but it is WAY too cold in here. it's 35 degrees outside, and hardly 50 degrees indoors. it's early in the morning, people!!! either hand out some blankets or crank the heat. it's mid-december, not summer. | [
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23 stars | Charlotte Douglas Airport is one of my favorites for grabbing a connection. It is very easy to navigate, clean and well managed. I like that the terminals are fairly close together and they use a hub model for the terminal. There are many, many shopping and food options and some of them are quite good. An additional ap... | [
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01 star | This is by far the worst airport ever. We have went to 3 different food place to eat and have had a bad experience at all of them. The first one took over an hour tonget our drink order then came back and said oh you have 5 minutes to order I said ok I'll take this sandwich \"oh we don't have it or this or this \" tha... | [
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45 stars | I had to go from B to E, and it only took about 10 minutes. I thought that I'd have to change terminals but nope! Great shops and restaurants, very clean, easy to get around, beautiful gardens inside too | [
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12 star | Flew two days after Christmas and there was basically one security line that took an eternity to get through. Technically there were multiple lines but we were told that one was first class & priority (Checkpoint C) and the other (Checkpoint D) we couldn't use for some other reason and we were told to go down to Checkp... | [
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23 stars | For an airport, I'm impressed. It's a pretty small hub, but CLT is full of dining and shopping options. I really wanted to try the pit BBQ, but it was a little too close to my connecting flight for me to wander out to the food court. \nThe employees at CLT were some of the nicest airport workers I've ever encountered. ... | [
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