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45 stars | One of the best airports I've ever been to in terms of overall quality. The airport has moving sidewalks everywhere, there are a lot of restaurants, there are rocking chairs everywhere for people to sit and relax, there's FREE WIFI, AAANNNNNNNDDD the bathrooms all have their own individual attendants that make sure th... | [
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23 stars | Bottom line at the top: TSA is definitely nicer here but they need to work on dining options. Until that happens, your best would be chilis.\n\n--\n\nI fly through this airport a handful of times per year and not much ever really changes. Everyone is very friendly, the chilis is always popping no matter what time of da... | [
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23 stars | There is a Jamba Juice here. I like Charlotte's airport for two reasons only:\n1. There is a Jamba Juice that makes matcha there.\n2. While US Airways is awful, a hub is Charlotte and you can get virtually anywhere from Charlotte.\n\nWhy this airport is awful:\n1. It's hard to get between terminals (and by hard, I mean... | [
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23 stars | Any airport that US Airways calls a hub means that it is going to be a giant disappointment. The wifi lived up to my expectations. It was impossible to get on the wifi, and when I did, it just plain ole did not work.\n\nAlso, the bathroom I visited was a disaster. Three stars since it is a busy place and maybe next... | [
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34 stars | seriously? concierge service and tip jars in the bathrooms? but what happens if no one tips? (shudder) | [
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34 stars | I feel like reviewing an airport is similar to reviewing my utilities provider. Unless I don't like hot water, it doesn't really matter what I think of their customer service.\n\nWith that said, I do like this airport, because it has lots of security checkpoints that work relatively smoothly, and plenty of different a... | [
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34 stars | So chill. How chill you ask?.... They have ROCKING CHAIRS! Yes, rocking chairs in an airport! THAT'S how chill this is airport is. And yes I've used the word chill and airport in the same sentence (rare combo). \n\nBesides the rocking chairs, there's free wifi and various food options. Pleasant staff, clean and not ove... | [
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12 star | Weird airport setup. Not really a fan. | [
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34 stars | This airport is just about always busy - and that can be a little annoying. Wanna walk from point A to point B? Well, don't be in a hurry, because there are 5 million (slight exaggeration) people in your way.\n\nBUT, they have decent restaurant options, and plenty of them. On top of that, the people in the internationa... | [
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23 stars | My home airport. It's okay but it takes forever to get through the checkpoint. \n\nI'd rather sit at the gate than stand in line waiting to quickly strip down my stuff to go through the checkpoint. There are lots of options for food, coffee, magazines, etc compared to other airports but I'm just not a big fan of CDI... | [
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34 stars | Is there anything this airport doesn't have? I have changed flights here on several occasions and each time I fight the urge to stop at Cinnabon... That smell is dangerous. They have several restaurants, countless Starbucks, and even a few bars thrown in. | [
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34 stars | **Free Wifi** wins my heart every time. There aren't many charging stations but there are plenty of rocking chairs. I've been here a few times and I always enjoy my short layover here. There are a lot of Starbucks scattered throughout so have no fear, plenty of java here. | [
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34 stars | No, I don't come here often but: \n\nFor a larger airport, foot traffic flows pretty well from one concourse to the next and food choices are much better than other airports I frequent. CLT offers free WiFi - yea! - which you might enjoy while chillin' in a rocking chair; watching passers-by. \n\nAnd one other really c... | [
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34 stars | Nice airport, lots of shopping, spa, food if you have a long layover. | [
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12 star | I hate hate hate hate hate this airport, because I hate US Air. The airport's atrium nearly saves it, but then it all falls apart on the way in and out.\n\nPros:\n+ This place is big, plenty of services from a modern wine bar to coffeeshops and retail locations. Even a sushi bar and piano player.\n+ The layout is p... | [
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45 stars | Gross, effektiv, schnell und kurze Wege. Das ist furmuns der Flughafen Charlotte, den wir 2 Mal im Jahr nutzen. Fur mich mein nach Las Vegas mein Lieblings Flughafen in den USA. \nEr bietet nichts besonders, sondern ist einfach ein gut organisierter Flughafen, wo uns meistens unser Schwiegersohn runterholt denn er ist ... | [
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23 stars | It's ok... As far as airports go! I quite enjoy sitting back and watching people sprint barefoot through the airport to get to their connection!!!! | [
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23 stars | Positives:\nEasy to navigate terminals. Terminal E is a hike though.\nPlentiful eateries, all of which are overpriced of course. \nThe public areas are generally clean, even the restrooms. \nSpacious terminals and concourses. \nFree wifi.\n\nNegatives:\nParking is a joke. I always use long-term parking and take the shu... | [
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23 stars | Lines at TSA PreCheck is short. Love it. | [
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45 stars | I connect here when possible. It's easy to navigate, free wifi, great restaurants and good shopping. I love the rocking chairs and plenty of USAir Clubs. If you're a frequent USAirways flyer this airport beats Philly and DC on the East coast. | [
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12 star | Not a terrible experience but not an amazing one. I like LAX as my favorite airport. The wifi is speedy and sso are the check ins. San Deigo has a good airport. I didn't check in so I have never waited in line at TSA. I have had this as a stop over ALOT because I've flown US airways a million times. \n\nIts wifi its sp... | [
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23 stars | I've got both good and bad comments about this place, so I'm only giving them an even 3 stars. This is my fourth time at this airport, and overall my feels on it are 'meh'- not good but not bad. \n\nThe Good:\nSecurity was fast and friendly. I was through the line in about 10 minutes, and cleared to go in about 20 tota... | [
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34 stars | Just as a southern airport should be. Clean and cozy. White rocking chairs where one can recharge the feet as well as technology. Really sweet.\n\nThe restroom is another nice surprise. It's clean, I'm all for that. The restroom attendant is a nice touch to make sure it's clean, and the greeting is nice. Having mou... | [
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01 star | I have an inside joke with my significant other about this place. We officially hate Charlotte. Everyone who works in this airport is miserable. So it has made us assume that everyone in Charlotte must be as well. \n\nFor its size, they could have a bit more selection if someone wants to get a quality meal. Every plac... | [
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12 star | Charlotte Airport is the pits! Here's why:\n\nMAZE - this spot is huge and an absolute maze. I was flying back on an already 2-hr delayed flight and had to clear customs, recheck a bag, reenter security, and run to terminal B all in 30 minutes. The international bag pick-up is sluggish and it is actually difficult t... | [
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34 stars | Clean, modern, well laid out, free Wifi, and lots of seating. It is a big airport, but it doesn't really feel that way. \n\nI thought the food courts were nice and spacious. | [
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34 stars | Recently I have flown more often than I used to, and thus have a better feel on how CLT measure up with other airports. So it's not the prettiest (far from being aesthetically pleasing to be honest), but it is efficient. Go down to Terminal E for TSA check point if the other ones are jammed up, but for the most part I ... | [
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12 star | I always seem to get placed on the complete opposite end of the airport, when making connections, and have less than 40 minutes to get where I need to go. As usual, the moving walkways aren't working either. Places to charge you device? Nope. You'd think with the volume of flights CLT has, they would be better prep... | [
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23 stars | The flight from Myrtle Beach International Airport into Charlotte International was very pleasant, until we were held in a holding pattern above Charlotte Douglas International Airport for an additional 20 minutes, which became a bit of a challenge later. Although we should recognize that things just happen, and are ou... | [
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45 stars | This place is huge, I feel like I'm at some kind of mall or something. It's by far the nicest and newest looking airport I've been to. Didn't mind being stuck in this nice airport for an hour or so. Got a little treat at Pinkberry and walked around. There are plenty of shops and restaurants and I never had a problem wi... | [
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23 stars | Might just be the must confusing airport I have ever been in | [
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34 stars | Easy to navigate. Plenty of food options. Careful about the distance between terminals though.. | [
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23 stars | CLT reminds me of what CVG used to be- huge, hub of a major carrier, lots of concourses, plenty of dining options and most importantly delayed flights. CVG was notorious for flights not leaving on time and since Delta moved it's hub to Detroit it is like a ghost town. \n\nAnyway I digress- As others have stated there i... | [
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12 star | The food options are spread out, expensive, and impersonal. The service at US Airways is impolite, and the entire experience is stressful. This used to be my favorite airport, but now I find it nothing but a hassle. | [
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12 star | This airport is not the best. Very little seating, fights for any outlet anyone can find to charge their device and a wheel layout which means a long walk between the A through F gate areas makes it less than fun to connect through. The amount of daily traffic chokes the place's HVAC system as well. With all of the sea... | [
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01 star | Worst airport ever. I have been here 3 times for lay-overs and 3 out of 3 times my flight has been cancelled or delayed. The worst part is not the incompetence, it is the blatant lies. They lie to you and say that your flight will leave \"one hour later than expected\". This lie renews every hour after the first estima... | [
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23 stars | Bojangles is awesome in this airport. Great chicken sandos! | [
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34 stars | Charlotte Douglas International Airport is one of the best there is. I travel as much as I can and I have never had a problem. The lines are moderate in length and the employees are as courteous as can be expected. Parking is never a problem, even on busy Holiday travel days. \nWith so many dining options to chose from... | [
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23 stars | Bojangles in Terminal B, go ! That is all. :-) | [
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12 star | It's an airport. It is not near the top of my favorites. | [
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34 stars | Plenty of rocking chairs, sky walks, and outlets. Southern hospitality = bathroom attendants = clean bathrooms. All terminals are connected. | [
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34 stars | I was here while there was a rain storm going on the east coast and I was re routed to the Charlotte airport instead of Philly. I was impressed by the size and organization of this airport. All of the escalators and walkways were functional and restrooms were very clean. \n\nThey were very fast at moving air traffic as... | [
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34 stars | Had my first opportunity to visit NC the other week and flew into Charlotte Douglass International. The airport wasn't as big as I had imagined it would be, but that's OK. While I wasn't here long, I did find it easy to find my way around the airport, so signage was good. I noticed plenty of food and shopping places as... | [
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12 star | Horrible. Awful. Worst US airport ever!\n\nLadies bring your dollars. No your not going to the strip club, but you might feel like it. Especially if you have to go to the bathroom in Charlotte Douglas Airport where they have bathroom attendants. Personally I want to wash my hands in peace and not listen to someone call... | [
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45 stars | I've seen a few American airports by now and i have to say that this one is probarly one the nicest and cleanest i've ever been. \nNice dining area and great food choices!\n\nStaff is very nice and as far as i relember, there are only a few airport who have restroom attendants. | [
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01 star | This airport is scary. I've never encountered so many people handing out bibles to people on a layover flight. I now have no interest in flying back. | [
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12 star | I was only here for about an hour during a layover so I can't really speak for the whole airport but during my short visit I wasn't too impressed. My flight from Tampa let out right near the gate of my connecting flight, which was great and convenient. I ran to the restroom, which was very crowded but understandable. I... | [
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23 stars | Big airport with many electric walkways that makes it easy to go the long distances between gates. The Atriums have white rocking chairs. Many trees as well line the main atrium. | [
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23 stars | Pretty good overall. the concourses are designed to require lots of walking to go from one to another, but there are good people movers to help if they are working. An abundance of white rocking chairs sets a relaxed mood...and more comfortable than the standard airport chairs. Plenty of eating places. A bit put off b... | [
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23 stars | Design isn't very nice, just getting a little dated. But the airport was pleasant and very functional. My trip was very smooth through this airport. And I like the Sprinter which runs from the airport to Uptown. | [
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23 stars | First thing I noticed were the rocking chairs. Wish I had time to chill out in one of them, but no, had to run off to my connecting flight.\nDid notice an area with a large glass ceiling, definitely gave the airport a bright and uplifting mood.\nI wish I had more time to explore, seeing that its a huge airport | [
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12 star | This airport needs a train like Atlanta. | [
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23 stars | This airport reminds me of O'hare because it is huge. I mean you 99.9% of the time, you need to have on your running shoes to sprint to the next gate which is never in the same area that you arrive in. ( although it shows me only have two check-ins I have been here numerous times) For example, on my recent trip home, ... | [
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34 stars | CLT is my go to airport! Living in the Triad PTI doesn't really have that many options to work with so often times I have to drive on over to Charlotte. I like that the airport is all one building no need to take a tram or bus anywhere, which is key if this is your layover spot. This place is always packed though! Just... | [
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23 stars | If ever an airport that resembles Hartsfield as far as driving up, airline departure approach, it is is Douglas. It looks like Hartsfield Jackson's little brother. However there is no monorail between terminals (which is cool with me). Not to far from I-85 and direct access from Billy Graham, Charlotte Douglas isn't... | [
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34 stars | Pretty normal airport , I flew out on a Tuesday morning expecting long security lines that they are notorious for but got through security in about 15 mins. I'm sure leaving on a Monday or Fri would include a very long wait. Overall check in boarding and the general airport were great . I flew US Airways which is the m... | [
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23 stars | If you fly UsAir, you're probably familiar with this airport since it is their Eastern hub. I flew in on American where they only have 2 gates, so my experience may be atypical. \n\nArrivals: Clear signage, short walk to baggage claim, individual shuttles to car rental\n\nDepartures: TSA pre-check at security b, limite... | [
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01 star | If you connect in Charlotte expect constant delays!!!!! Every time I connect through to Dulles I experience planes with mechanical delays | [
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01 star | Dear Airport: I've never been inside you, but let me tell you how much you suck on the outside. You suck a lot. Is this entire place under construction??? Oh, yes... yes, it is. Did a nuclear bomb take out short term parking? The roads leading in and up to the terminal are a confusing, cone-zone maze and are also unde... | [
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45 stars | I have spent more time than I care to share in CLT but it is still my favorite airport. The layout is super easy and I feel comfortable knowing that I landed in C Terminal but am connecting in E Terminal, I know exactly where that is and how long it will take me to get there. I know where the decent food is at or if th... | [
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12 star | Flown in twice now. The traffic pattern system for incoming and outgoing jets is a nightmare! Access to outer runways is practically through the center of the inner runway, so each jet has to wait until runway is clear before crossing. Even worst, whomever is managing tarmac coordination on Sundays and Wednesdays su... | [
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12 star | This may totally be TMI but what public restroom of such an institution doesn't have toilet covers?? I'm already dodging people in the airport, I don't want to be bumping or touching or having any contact with them to THAT level either with germy toilets. It would have been alright had the toilet paper not become tiny... | [
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12 star | There are a good selection of places to eat. Nice lobby | [
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12 star | This is the most outdated and dingy major city airport I've ever seen. I was shocked that such a large beautiful and clean city has this to offer as it's first and last impression. CLT is begging for a major renovation!\n\nThe location, however, is stellar. A super short jaunt to the metro area. They also have a Cinnab... | [
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23 stars | This is not a bad airport. I had my first connecting flight ever here and luckily they were smart to put the star alliance altogether so you do not have to hike 3 miles to your connection. Since it is a smaller airport there is a lot less traffic and you will leave on time. I have used this airport twice so far and ... | [
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01 star | Um, this airport sucks, okay? Avoid at all costs. \nI flew through here two times last week. Both coming and going we experienced hour-long runway delays. Seriously. When landing, we had to chill out someplace random b/c another plane was at our gate unexpectedly. And then there was no skybridge. And then we had to cir... | [
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23 stars | I've flow in and out of here a number of times and in comparison to the various airports both in this country and around the world, this one is ranks high on the list.\n\nAnd because it ranks high it is also popular and very, very busy! Going from point A to point B through here can be maddening! There are people every... | [
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34 stars | CLT\n Depends on your carrier but there is some nice food options. It's been upgraded recently, funny the best food is on the domestic piers and the international piers have the least to offer. The First Flight Sushi is great, US has two lounges B and C | [
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23 stars | A bit dark in the evening. Could use more signage. Customs can take a while, so don't try to cut your flight too close. Staff is friendly and foods are overpriced. Otherwise, no complaints so far. | [
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01 star | i hate US Airways, shitty services | [
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34 stars | I can't speak for going through TSA, because this is always a transfer spot for me, but changing planes, and finding your next gate, is a breeze!! When given the option, I always choose Douglas when planning a flight with a layover. | [
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23 stars | Oh, Charlotte Douglas. I want to like you ... but like the rest of the city, the most memorable thing is how forgettable this place is.\n\nThis airport is a fairly bustling hub, and because of this it can feel expansive. In fact, I might give two stars if it weren't for the free wifi. | [
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12 star | My problem here is that I expect better. The Charlotte Douglas airport is one that I sort of dread in that it is so close to RDU that it seems like a complete waste of my time to be there in the first place. It is only about a 30 min flight to and from RDU so I am already frustrated when I arrive. I'll give you that. H... | [
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23 stars | Nice Airport, one of the busier airports. There is currently a lot of construction going on for the parking areas, so beware that can be a pain sometimes (currently just the daily area is being redone.) Go to the Terminals on the far left (Terminal D,E) to try and find the TSA checkpoints that normally have less peo... | [
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23 stars | It's been a long time since I've been to this airport. The last time I went through it I just remember spending several hours (due to weather) being delayed. I made many a lap from C Concourse, through the central area, and down Concourse A on the moving walkways. Unfortunately a lot of the shops were closed due to the... | [
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23 stars | Bible belt y'all. First things first... the airport is just fine. It is clean, pretty big and offers a wide variety of options for food. The airport does get pretty busy, so arrive accordingly. Also, their liquor laws are suuuuuuper strict (read no booze on Sunday until at least noon). Just sayin. | [
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34 stars | Oh Charlotte, I fly you once a year, during Thanksgiving and I'm the one who gets in before all the amateurs (or that's what I try to do at least). I love you more now that you have SWA flying through you. I just hate trying to have to eyeball which security gate to go through because certain checkpoints are always b... | [
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12 star | Not a fan at all. \n\nAlthough the place is bright and clean I found the airport staff to be extremely unfriendly.\n\nThe bathroom attendents are sort of weird too. | [
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23 stars | Decent. I had no clue this place was so spacious for a relatively small airport. I loved the rocking chair seating options throughout the terminals. The bathrooms were clean...though I wasn't sure how I felt about the old school bathroom attendee. Dates the place....and awkward in an airport setting. \n\nIt was ea... | [
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23 stars | The airport is going thru some major remodeling and additions to the parking spaces and there is a major construction area going on. This is causing some major delays when getting the bus to the parking lots and it looks that not many buses are available when many people need them. Hopefully the situation is going to i... | [
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23 stars | Easy to navigate. The best thing each time I connect in Charlotte is the Piano player between Concourse B and A. So nice to see live peaceful music in the hussle and bussle of the airport. | [
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34 stars | It's big and busy with a Starbucks on every concourse. It's not too difficult to make it from one end of the building to the other, if you need to.\n\nMy favorite spot is the Rocky Mountain Chocolate Co. I like to bring the kiddos a candied apple when I return from a business trip. | [
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34 stars | Nice airport in decent condition. The food and shopping selections have improved over the years. While I find it a tad annoying to have a restroom attendant, I do appreciate a clean seat & sink. Go ahead, tip them, hit the Body Shop & have a drink! You'd be surprised by breakfast selections at 5:30/6:00. | [
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23 stars | CLT:\n\nWithout a doubt, Charlotte Douglas International is the best airport in the Carolinas. It's the biggest airport in North and South Carolina, so it offers the most options when it comes to flights. This typically means lower airfare, more scheduling flexibility, and a larger number of non-stop flights. CLT to... | [
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12 star | The airport is fine but the bathroom attendants have GOT TO GO! especially when they keep talking while you're trying to use the facilities...not okay. | [
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01 star | Worst airport in the area. Never come to CLT on Monday morning. The valet parking was full by 6:10 am. Security lines are ridiculous. I drove up from Columbia SC for the last time. | [
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34 stars | It's a big and busy airport with a lot of flights, so it's just logical that it has a lot of food everywhere, lots to choose from (having in mind it is an airport), some good, some not so much, for a quick snack or to dine in; a lot of people on the run and so it has a fair amount of annoying people and also so many fr... | [
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34 stars | Great airport. Air travel is rarely a pleasant experience, but if you have to fly through anywhere, CLT is a good place to kill time during a layover.\n\nThe amenities here, first off, are great. The wi-fi is free, fast, and maintains a good connection throughout the airport. The main concourse is also the most picture... | [
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34 stars | I personally thought this place is the front runner of the new concept of the airport. I have used this place twice for connecting flight, meaning this review doesn't reflect any experience regarding driving to and from the airport, and parking situation.\n\nI thought the connecting transition was smooth. Terminals w... | [
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12 star | One of the few US airports that I have encountered with toilet attendants. This concept is ok, but the reality of it is that every time you go in one at Charlotte, you have the impression of being accosted by street vendors in a 3rd world country. I'm not sure what their function is except to collect tips. They don... | [
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01 star | Worst airport ever.. Flight to Jacksonville was schedule for 9:19am.. I'm currently still sitting at the airport nearly 2 hours later. The lady on the overhead has been telling the passengers we will leave in 15-20 minutes. At this point I'm tired of hearing that. Now I know if there was something wrong with the plane ... | [
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34 stars | Large, but not unruly and un-navigable. \n\nA fairly modern airport that leads to a central courtyard filled with all sorts of yummy delights and nifty shops. \n\nI have plunked myself down in a rocking chair a couple of times and the staff is extremely pleasant here. The bathroom attendants do an excellent job of tr... | [
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01 star | I arrived at Charlotte 15 minutes before my plane was supposed to leave. I had to transfer from terminal B to terminal E. When I asked for them to hold my flight, the gate agent said that they know we're coming and not to worry. We ran to the gate and there was no one there and no plane. When they came back they said t... | [
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34 stars | great restaurants and fabulous people. Have to love the Southern Hospitality even from the TSA agents | [
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45 stars | CLT is my favorite major airport in the US. Am I biased because I work for the City of Charlotte and the City owns/runs CLT??? -Perhaps... but, even when I lived in Savannah (many moons before coming to Charlotte) I would purposefully schedule US Airways flights so that I could be routed throgh CLT rather than ATL. May... | [
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01 star | This airport has the absolute WORST and SLOWEST security lines in the country, bar none!\n\nIn addition, there is ONE WHOLE SECURITY LINE at the D-GATE for PreCheck only - that has TSA Employees standing around doing NOTHING because the percentage of travelers that have PreCheck is about 1% or less. Really? ............. | [
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23 stars | I was only there for a second in between flight but they could have more charger ports. Its huge!! I had to go from one terminal to another of course but it felt like it took forever!!! I was glade I had a hour between flights, and if I had only 20minutes.. I would be late. They had a lot of food spots and BBQ of cour... | [
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23 stars | Not bad for a scare port. Plenty of concourse room... rocking chairs, food choices, and clean facilities ... this place will probably earn an extra star after the reconstruction and parking is complete at the main terminal area. The only drawback here is that it's pretty chopped up ... so all of those different concour... | [
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12 star | Terrible parking/access due to an un-phased parking upgrade. Slow to nonexistent parking shuttles. The absolute worst baggage handling times. They do a decent job but come on, you can do better. | [
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