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Setting up a router with NordVPN
|
The procedure of setting up NordVPN on your router will depend on your router’s firmware or manufacturer. If you can’t find the VPN router setup tutorial for your router’s firmware on the following list, continue scrolling down for further instructions. You may also check out our list of [router recommendations](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
Note: If your router was issued by your ISP, it probably does not support VPN configurations. If that is the case, there are routers that come pre-configured with NordVPN. Our partner FlashRouters offers a selection of powerful routers that come with NordVPN out of the box, including the [Privacy Hero](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters) with exclusive integration for NordLynx - the fastest VPN protocol.
## Setup tutorials for supported routers and firmware:
* [ASUS WRT](https://support.nordvpn.com/hc/en-us/articles/20286376420753-How-to-set-up-NordVPN-on-Asus-WRT-firmware) (native firmware)
* [ASUS Merlin](https://support.nordvpn.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN)
* [DD-WRT](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN)
* [Privacy Hero](https://support.flashrouters.com/privacy-hero/vpn-setup-privacy-hero/privacy-hero-nordlynx-vpn-setup/)
* [Roqos](https://support.flashrouters.com/roqoscore/nordvpn-setup-on-roqos/)
* [Gl.iNET](https://support.nordvpn.com/hc/en-us/articles/20226926174225-GL-iNet-setup-with-NordVPN)
* [Mikrotik](https://support.nordvpn.com/hc/en-us/articles/20398642652561-MikroTik-IKEv2-setup-with-NordVPN)
* [NetDUMA](https://support.nordvpn.com/hc/en-us/articles/20323695823761-Netduma-setup-with-NordVPN)
* [OPNsense](https://support.nordvpn.com/hc/en-us/articles/20397569418129-OPNsense-21-setup-with-NordVPN)
* [OpenWRT](https://support.nordvpn.com/hc/en-us/articles/20340177222289-OpenWrt-setup-with-NordVPN)
* [Padavan](https://support.nordvpn.com/hc/en-us/articles/20323041135889-Padavan-setup-with-NordVPN)
* [Sabai](https://support.nordvpn.com/hc/en-us/articles/20323512359697-Sabai-setup-with-NordVPN)
* [Tomato](https://support.nordvpn.com/hc/en-us/articles/20317675285777-How-to-set-up-VPN-on-Tomato)
* [pfSense](https://support.nordvpn.com/hc/en-us/articles/20285211284497-pfSense-setup-with-NordVPN)
* [DrayTek](https://support.nordvpn.com/hc/en-us/articles/20397988815633-DrayTek-Vigor-IKEv2-setup-with-NordVPN)
* [EdgeRouter](https://support.nordvpn.com/hc/en-us/articles/20321386897041-EdgeRouter-and-Ubiquiti-setup-with-NordVPN)
* [TP-Link](https://support.nordvpn.com/hc/en-us/articles/20280525082001-Setting-up-TP-Link-with-NordVPN)
* Starlink (read more about how to use [VPN on Starlink](https://nordvpn.com/blog/starlink-vpn/))
## Not sure if your router is supported and/or can't find it on the list above?
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
If it’s not on there, check the user manual that came with your router (usually, manuals are available for download on the manufacturer’s website). Search the manual for any mentions of OpenVPN support. Your router must support the OpenVPN client in order to potentially support a NordVPN configuration. If you can’t find this information in the manual, consider contacting your router’s manufacturer.
If none of the tips mentioned above have helped you set up a connection, feel free to contact our support team!
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBG2uWCxEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kH--e0d6b9349988038ff222d03aacc27390c534882d
|
What to do if Amazon is not working with NordVPN
|
If you can’t access Amazon with NordVPN, follow the steps below.
1. Connect to a different VPN server.
2. [Change the VPN protocol to OpenVPN UDP or TCP](https://support.nordvpn.com/hc/en-us/articles/20465552867345).
3. Do a [NordVPN DNS leak test](https://nordvpn.com/dns-leak-test/) while connected to our servers. If the results bring back your IP address, configure your device manually to use private NordVPN DNS servers.
4. [Clear your browser cache.](https://nordvpn.com/blog/how-to-clear-your-cache/)
5. Use a different browser or open Amazon in private browser mode.
6. Disable the [Threat Protection](https://support.nordvpn.com/hc/en-us/articles/19508765521425) feature. If you’re using Threat Protection Pro™, exclude Amazon from the blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude Amazon from threat blocking.
7. Allowlist NordVPN in the settings of your antivirus if you are using one.
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|
Set Up SmartDNS VPN feature on LG TV
|
To configure your LG TV for the [Smart DNS VPN feature](https://nordvpn.com/features/streaming/smart-play/), you would need to follow these steps:
1. On the device you're currently using, ensure that you're connected to the same network that is used for the LG TV.(E.g. if your LG TV is connected to Wi-Fi_123, then connect your current device to the same Wi-Fi).
2. Now, open Nord Account and log in. Afterward, in the Services section, click on NordVPN.
3. In the SmartDNS category, press the Activate button.This will allowlist your IP address and allow you to use SmartDNS on the network that your LG TV is connected to. (The following steps may vary depending on the model of your TV)
4. Now, turn on your LG Smart TV and press Settings on your remote.
5. From this settings menu scroll down to Network and select Network Connection.
6. Connect your LG Smart TV to the same network as is used by your current device.
7. Select Your Network and then Select Other Network List.
8. Select Set Expert Button.
9. Select Your Network Connection.
10. Scroll Down to the DNS Mode and select Manual Tab. Then enter 103.86.96.103 (and 103.86.99.103 if allowed to enter second) and Press OK.
And that's it, the SmartDNS VPN feature is now enabled on your LG TV. Enjoy!
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEeLijLEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBG2uWCxEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzE5NTY0MjUwMTQ0MjczLVNldC1VcC1TbWFydEROUy1WUE4tZmVhdHVyZS1vbi1MRy1UVgY7CFQ6CXJhbmtpCQ%3D%3D--253eb66af63dff22fc66f68a29ae5ad189374df8
|
Switching protocol to OpenVPN UDP or TCP
|
Some NordVPN server categories, found under the specialty server section, are available only while using OpenVPN UDP or TCP protocols.
Currently, these categories are Double VPN and a part of our obfuscated Servers. This article contains a list of instructions on how to switch your connection protocol on various platforms.
* [Windows](https://support.nordvpn.com/hc/en-us/articles/19774135293969-Switching-protocol-to-OpenVPN-UDP-or-TCP-Windows)
* [Android](https://support.nordvpn.com/hc/en-us/articles/19973901502609-Switching-protocol-to-OpenVPN-UDP-or-TCP-Android)
* [macOS](https://support.nordvpn.com/hc/en-us/articles/19921436351505-Switching-protocol-to-OpenVPN-UDP-or-TCP-macOS)
* [iOS](https://support.nordvpn.com/hc/en-us/articles/20465699170321-Switching-connection-protocol-to-OpenVPN-UDP-or-TCP-iOS)
* [Linux](https://support.nordvpn.com/hc/en-us/articles/20465783529233-Switching-connection-protocol-to-OpenVPN-UDP-or-TCP-on-Linux)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFAAgKdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGKxbq2EToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1NTUyODY3MzQ1LVN3aXRjaGluZy1wcm90b2NvbC10by1PcGVuVlBOLVVEUC1vci1UQ1AGOwhUOglyYW5raQc%3D--90de327eb14ee353bac2766a993b31b1c16630e3
|
Checking your device configuration
|
1. Add exceptions for the NordVPN app to your antivirus, cleaner, and power saver applications. Since NordVPN runs in the background when you are connected to VPN, these applications may interfere with its stability or might not let you connect at all.
2. Make sure you do not have any [firewall](https://nordvpn.com/blog/what-is-nat-firewall/) apps running. Firewall applications on Android devices use the same VPN interface as the NordVPN app, so it might not be able to connect while a firewall application is active on the same device.3. Try changing the [DNS](https://support.nordvpn.com/hc/en-us/articles/19442825306257-What-is-SmartDNS) servers:
* Open the device Settings.
* Go to Connections and select Wi-Fi.
* Click the cog icon next to your current network and select Advanced.
* Change IP settings to Static.
* In the DNS 1 and DNS 2 fields that appeared, enter the following IP addresses: 103.86.96.100 and 103.86.99.100.
* Press Save, disconnect from the network, and reconnect for changes to take effect.
4. Try resetting your network settings:
* Open the device Settings.
* Go to General management and select Reset.
* Tap Reset network settings.
* Press Reset settings.
* If you use a lock on your device, unlock it to proceed.
* Tap Reset settings again to reset all network settings.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEwn1EfEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBG2uWCxEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzE5OTI1NzIyNjczMjk3LUNoZWNraW5nLXlvdXItZGV2aWNlLWNvbmZpZ3VyYXRpb24GOwhUOglyYW5raQo%3D--2c541acfc336b3494177ed25b212f0b7f6d23e8e
|
How do I stop NordVPN from blocking sites?
|
If the issue persists, try these steps:
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGccGrnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kG--9f0b9370a6e4cb66069870db1e088f6112dce25c
|
I can’t reach some websites when connected to NordVPN
|
If you cannot access some websites or suspect that NordVPN is blocking them, follow these instructions:
* [Clear the cache of your browser](https://nordvpn.com/blog/how-to-clear-your-cache/) while connected to the VPN.
* [Use the incognito mode](https://nordvpn.com/blog/how-to-go-incognito/), safe mode, or private mode in your web browser:
* [How to enable Chrome safe mode](https://nordvpn.com/blog/chrome-safe-mode/)
* [How to enable private mode on Safari](https://nordvpn.com/blog/turn-off-private-browsing-on-safari/)
* Try a different browser, such as Chrome, Edge, or Brave.
After each step, check if you can access the website in question.
## How do I stop NordVPN from blocking sites?
If the issue persists, try these steps:
* Switch between VPN servers. Simply disconnect from the server you're currently connected to and click/tap on a different location using the NordVPN map.
* If you trust the website you’re trying to access, you can disable the Threat Protection feature or exclude that particular domain from the Threat Protection Pro™ blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude the blocked domain from threat blocking. Try to visit that web page once again. If you still can’t access the site, please reach out to our customer support.
* If you’re using a Windows device, your antivirus/firewall may be blocking the access. Try adding exceptions for NordVPN.exe and nordvpn-service.exe.
* Try other connection methods, such as the [>OpenVPN<](https://support.nordvpn.com/hc/en-us/articles/19683394518161-OpenVPN-connection-on-NordVPN) or [>IKEv2<](https://support.nordvpn.com/hc/en-us/articles/19685604677905-What-is-IKEv2) protocols.
* [Connect to obfuscated servers](https://support.nordvpn.com/hc/en-us/articles/19615332252561) (via the OpenVPN connection).
* If you have recently installed our app, try restarting your device and checking our [>VPN troubleshooting tutorial<](https://support.nordvpn.com/hc/en-us/articles/20164096978449-Unable-to-connect-to-NordVPN-servers).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGccGrnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kG--9f0b9370a6e4cb66069870db1e088f6112dce25c
|
How to start using NordVPN
|
If you are interested in starting to use the NordVPN service but are unsure how to do so, this article will introduce you to the steps needed to begin using NordVPN today.
In this article we will cover:
* [Downloading NordVPN](
* [Installing NordVPN](
* [Purchasing a NordVPN plan](
* [Connecting to NordVPN](
* [Connecting to NordVPN on Linux](
* [Additional NordVPN features](
## Downloading NordVPN
To begin using NordVPN, you will first need to download the application for your respective device:
* Download the NordVPN application for Windows
* Download the NordVPN application for macOS
* Download the NordVPN application for Linux
* Download the NordVPN application for Android
* Download the NordVPN application for iOS
## Installing NordVPN
If you are not sure how to install and set up the application, choose the OS you're going to use and follow one of the guides below:
* Learn how to install NordVPN on Windows 7 and 8.1
* Learn how to install NordVPN on Windows 10 and 11
* Learn how to install NordVPN on macOS
* Learn how to install NordVPN on Linux
* Learn how to install NordVPN on Android
* Learn how to install NordVPN on iOS
Once the application has been set up, you need to purchase the desired plan.
## Purchasing a NordVPN plan
The following article will introduce you to [NordVPN Plans and Prices](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service). And if you're uncertain how to proceed with the purchase, read the article on [purchasing a NordVPN subscription](https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription).
Once you have an active subscription, you need to connect to NordVPN.
## Connecting to NordVPN
In order to connect to NordVPN, follow along below:
1. Use the quick connect button:Alternatively, you can use the dots on the map to connect to specific locations.
2. Click the dot in a country:Lastly, you may also use the search bar.
3. Type in the name of the country you would like to connect to:
### Connecting to NordVPN on Linux
To connect on a Linux device, you will need to type in the following commands :
```
nordvpn connect
```
```
nordvpn c
```
To connect to specific servers, use:
```
nordvpn connect <country_code server_number>
```
(eg. nordvpn connect uk715)
Follow our article on how to [connect to NordVPN using Linux Terminal](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
That's it! Now you can begin using the app and investigating the different features.
## Additional NordVPN features
Here you can find some articles covering NordVPN's features:
* [Different NordVPN server categories explained](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained)
* [NordVPN Kill Switch: how does it work](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work)
* [What is Threat Protection Pro™ and Threat Protection?](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection)
* [Dedicated NordVPN IP addresses](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFpIBV0EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGccGrnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjg5Nzc5OTUyMDE3LUhvdy10by1zdGFydC11c2luZy1Ob3JkVlBOBjsIVDoJcmFua2kH--b5b61a3d1af13f93ca186350c4f9f2e46c307466
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Adjusting your operating system configuration
|
1. Add exceptions for NordVPN.exe, nordvpn-service.exe, and openvpn-service.exe in your [firewall](https://nordvpn.com/blog/what-is-a-firewall/).
If you are using the Windows firewall, add the following 6 rules.
* 3 outbound rules: one for "nordvpn.exe", one for "nordvpn-service.exe", and one for "openvpn-nordvpn.exe"
* 3 inbound rules: one for "nordvpn.exe", one for "nordvpn-service.exe", and one for "openvpn-nordvpn.exe"
Here is a guide on how to manage Windows firewall rules: <https://www.digitalcitizen.life/manage-rules-windows-firewall-advanced-security/>If you use different [firewall](https://nordvpn.com/blog/what-is-nat-firewall/) software, the rules should be found in the application settings.
2. Add exceptions for NordVPN.exe, nordvpn-service.exe, and openvpn-nordvpn.exe in your antivirus application.You can usually find this option in the settings of the application.
3. Check if you have all the latest Windows updates installed on your machine, as some missing security updates might cause connection issues.[Click this link](https://support.microsoft.com/en-au/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a) to see how you can check Windows for updates.
4. Change the configured DNS:
* Go to Control Panel > Network and sharing center > Change adapter settings
* One of the local area connections will have an under-name TAP-NordVPN Windows Adapter v9. Right-click on it and select Properties.
* In the list that appears, click on Internet Protocol Version 4 and then Properties.
* Select Use the following DNS addresses and add our DNS addresses: 103.86.96.100 and 103.86.99.100.
5. Flush your network stack:
Enter these commands in your administrator command prompt one by one (here is a [tutorial on how to launch the command prompt as an administrator](https://www.digitalcitizen.life/open-cmd/)):
ipconfig /releaseipconfig /flushdnsipconfig /renewnetsh winsock resetnetsh interface ipv4 resetnetsh interface ipv6 resetnetsh winsock reset catalognetsh int ipv4 reset reset.lognetsh int ipv6 reset reset.log
Restart your computer and check if the issue persists.
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How to share a wireless NordVPN connection on Windows?
|
If you have a device that is not able to connect to NordVPN directly, you can connect to your NordVPN via hotspot, Wi-Fi, or ethernet cable by using a Windows computer. To get started with sharing your NordVPN connection, choose the applicable section below:
* [Mobile hotspot Win10](https://nordvpn.zendesk.com/hc/en-us/articles/19916181239313#Mobile-hotspot-Win10)
* [Wi-Fi Win 7/8.1/10](https://nordvpn.zendesk.com/hc/en-us/articles/19916181239313#Wi-Fi-Win-7%2F8.1%2F10)
* [Ethernet](https://nordvpn.zendesk.com/hc/en-us/articles/19916181239313#Ethernet)
## Share a NordVPN connection via a mobile hotspot on Windows 10
NOTE: A mobile hotspot will NOT work with the NordLynx protocol. Make sure to enable the OpenVPN UDP/TCP protocol instead.
To set up a NordVPN connection using a mobile hotspot on Windows 10, follow the steps below:
1. Go to settings.
2. Click network & internet.
3. Click mobile hotspot.
4. Select share over Wi-Fi and enable mobile hotspot.
5. Go to settings.
6. Select network and Internet.
7. Scroll down to your NordVPN adapter and click edit.Please note: After adjusting the adapter, you will need to switch to a TCP or UDP protocol within the NordVPN app.
1. Open the sharing tab.
2. Check allow other network users to connect through this computer's internet connection.
3. Select your newly created hotspot from the dropdown menu.
4. Connect to the hotspot with the device that you would like to connect to NordVPN.
After completing these steps, your mobile hotspot will be configured to share the VPN connection with other devices. Make sure to test the connection and ensure that all connected devices are successfully using the shared VPN connection. You can check your connection in the [NordVPN DNS Leak Test](https://nordvpn.com/dns-leak-test/).
## Share a NordVPN connection via Wi-Fi from Windows 7/8.1/10
Note: Recent Intel Wireless Adapters don’t support the wireless hosted network feature on Windows 10. For more information, visit [Intel's support page](https://www.intel.com/content/www/us/en/support/articles/000023257/wireless.html).
To share a NordVPN connection via Wi-Fi on Windows 7/8.1/10 follow these steps:
1. Connect your Windows PC to your network via Wi-Fi.
2. Search Command Prompt in the Windows Search bar, right click it to run as administrator.
3. In Command Prompt, type the following:
```
netsh wlan show drivers
```
If the hosted network supported line says no, look for a newer version of your adapter drivers and install them.
4. Type in the following command:
```
netsh wlan set hostednetwork mode=allow ssid=NetworkName key=NetworkPassword
```
You should see something similar to this:
5. To activate this virtual network, type:
```
netsh wlan start hostednetwork
```
6. If you get the message “The hosted network couldn't be started. The group or resource is not in the correct state to perform the requested operation output” after performing netsh wlan start hostednetwork, try the following:Open the run window by pressing windows button + R.
7. Type in:
```
mmc devmgmt.msc
```
8. Once the device manager is open, navigate to Network Adapters and right-click microsoft hosted network virtual adapter.
9. Select enable.
10. Type the following command again:
```
netsh wlan start hostednetwork
```
11. Open the network and sharing Center by right-clicking the network icon in the system tray.
12. Click change adapter settings.
13. Right-click the TAP-NordVPN Windows Adapter V9 adapter.
14. Select properties.
15. Open the sharing tab.
16. Check allow other network users to connect through this computer’s Internet connection box.
17. Select the local area connection from the drop-down list.
18. Click ok.
19. Connect to one of our VPN servers in the NordVPN application.
To check the status of your virtual adapter, type the following:
```
netsh wlan show hostednetwork
```
To stop the virtual interface, type:
```
netsh wlan stop hostednetwork
```
After completing the steps, your NordVPN connection will successfully be shared via Wi-Fi.
## Sharing a NordVPN connection through an Ethernet cable
If you're using an Ethernet cable to connect your PC to the network, you'll need a second Ethernet port to share your NordVPN connection with another device.
Laptops should connect to the network via Wi-Fi, leaving their ethernet port free for the device without the NordVPN connection.
To share your NordVPN connection through an Ethernet cable, follow the steps below:
1. Open the network and sharing center by right-clicking the network icon in the system tray.
2. Click open network & internet settings.
3. Click change adapter options.
4. There should be at least three interfaces:
* Your internet connection
* The interface you will use to connect the device without a NordVPN connection
* The TAP adapter used by the NordVPN app to establish a NordVPN connection
1. Right-click the TAP-NordVPN Windows adapter.
1. Select properties.
2. Open the sharing tab.
3. Tick allow other network users to connect through this computer's internet connection.
4. Choose the network interface that you will share the connection with.
5. Click ok.
6. Switch to the UDP or TCP protocol in the NordVPN app.
7. Connect the desired device to your PC using an Ethernet cable.
8. Once you see the Ethernet interface trying to identify the connection, connect to NordVPN using the NordVPN app.
Once you have followed these steps, the NordVPN connection will be shared with the device.
|
https://nordvpn.zendesk.com/hc/en-us/articles/19916181239313
|
What to do if I lose my MFA access?
|
If you’re experiencing temporary trouble accessing your MFA device, you can use one of your backup codes to log in to your Nord Account. However, if you've lost your MFA device, you will need to fill out the MFA reset request form to remove your Nord Account’s current MFA settings.
Follow these instructions to reset the MFA settings of your Nord Account:
1. Open the MFA reset request form.
2. Fill in the fields indicated below. This information is required to make sure that no one makes unauthorized changes to your account.
* Account's current email: Enter the email address you currently use for NordVPN.
* Amount paid: Type in the amount of money you paid the last time you made a payment to NordVPN.
* Method: Select the way you made your last payment (like credit card or PayPal) and enter any other required information.
* Payment date: Choose the exact date of your last payment.
* Do you have a NordLocker or NordPass account?: Let us know if you also have an account for NordLocker or NordPass.
* Description (Optional): Add additional comments or requests for our support team.
* Attachments (Optional): Attach a picture of your last payment to help speed up the process.
1. Click the “Submit” button to finish.
Our customer support team will contact you by email once your Nord Account MFA settings have been successfully reset.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGPoP97EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGccGrnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNzc4OTg5OTY5LVdoYXQtdG8tZG8taWYtSS1sb3NlLW15LU1GQS1hY2Nlc3MGOwhUOglyYW5raQk%3D--5d2f4b5d90054082395c46cc9e772135828b3971
|
Installing NordVPN (App Store) version on macOS
|
From October 17th, 2024, older applications will have a few function limitations. The issues can affect macOS applications version 8.27.2 and below. They can include not receiving notifications in the app and reduced Dark Web Monitoring and Meshnet functionality.To resolve the issue, please update your application to the latest version.
This article will help you set up the [NordVPN application on your Mac](https://nordvpn.com/download/mac/) and connect to a VPN server. Note: The NordVPN (App Store) app is compatible with macOS 11 and later versions.
## Table of contents:
* [Downloading and installing](
* [Setting up the application](
* [Connecting to servers](
* [NordVPN features menu](
* [NordVPN preference settings](
## Downloading and installing
1. Go to the [NordVPN app page in the App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485#?platform=mac) or click download the App Store version of NordVPN on our downloads page:
2. Agree to Open App Store.
3. When the App Store launches, click on the blue Get button and choose to Install the app.
4. Once the download is finished, press the Open button.
## Setting up and using the application
1. Open your Launchpad and click on the NordVPN icon.
2. You can Log In or Sign Up in the top-right corner of the screen.
3. You will be redirected to your Nord Account. To log in, enter your registered email address and password. You can also sign in using your Google account or Apple ID or by entering a code. If you are a new user, you will need to create a [Nord Account](https://my.nordaccount.com/) by entering your email address and other required information.
4. After completing the above steps, you will be prompted to open the NordVPN app. Agree always to allow Nord Account and grant access to the app.
5. After a successful login, you will see the main NordVPN application window.Here, you can find NordVPN servers and navigate in the map itself, search bar, or specialty section.
## Connecting to servers
1. The Quick Connect button in the top-right corner will automatically connect you to a server.
2. To connect to a specific server, click on the Search field in the top-left corner of the app. Enter a country, a category, or a specific server number (e.g., Canada #1224) to find what you need.
3. All servers in the left sidebar are sorted by country and specialty.To connect to a specialty server, hover over one of the categories under [Specialty Servers](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained), and click on the three-dot menu to select a Country.
4. To connect to a specific country, click on it.
## NordVPN features menu
### Map
* Map - here, you can find and navigate NordVPN servers in the map itself, search bar, or specialty section
### Threat Protection Pro™/Threat Protection
* Threat Protection Pro™ is a special NordVPN feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. Available with selected NordVPN plans, Threat Protection Pro™ can work without an active VPN connection. Learn more about[ Threat Protection Pro™](https://nordvpn.com/features/threat-protection/).If your NordVPN subscription doesn’t include Threat Protection Pro™, you can use the Threat Protection feature instead. It blocks intrusive ads and malicious domains based on DNS filtering and works whenever you’re connected to a VPN server. Threat Protection comes with all NordVPN plans.
### Meshnet
* The [Meshnet](https://nordvpn.com/meshnet/) feature helps you to access devices over encrypted tunnels. [Learn more about Meshnet](https://meshnet.nordvpn.com/getting-started/meshnet-explained).
### Dark Web Monitor
* [Dark Web Monitor](https://nordvpn.com/features/dark-web-monitor/) scans the internet for any credential leaks associated with your registered NordVPN e-mail address.
### Presets
Presets let you load up a specified set of configurations, including server number, type, protocol, and more. You can configure your settings to experience a smooth session, for e.g., so that a streaming service or a game loads up instantly!
#### How to set up presets?
Start at the preferences page. You can either edit an existing preset or create a new one by clicking Add new.Let's build it from scratch. After pressing Add new, you will see a menu with the settings you can use. Give the preset a name. Next, select from available VPN protocols. If you change the default setting Use recommended, you’ll be able to alter the server type. Here you can set a specialty server or any regular one as your type.Depending on the server availability, you may also have the choice of selecting a specific region.Finally, you can add either a web page or an app to the preset. It will be displayed under the preset name on the main screen. If you press Add link button, a field will appear for the URL of the website you would like easy access to. After inserting the URL, press Enter to register it. When you're done, press Save preset, and it will be added to the main screen.
### Statistics
* Statistics show you more information about your connection.
### Settings
To change application settings and find various features click on the gear icon at the bottom-left corner of the app:
* Settings tab displays the NordVPN app settings.
### Quick Help
* Here you can find your connection logs, a direct to our Help Center, or our customer support email.
## NordVPN settings
### General
* Launch the app on computer startup — toggle to open the NordVPN app automatically every time you turn your device on.
* VPN Protocol — this option will let you choose from 3 different [connection protocols](https://support.nordvpn.com/hc/en-us/articles/19482810153745-Which-NordVPN-protocol-should-I-choose) (OpenVPN UDP, OpenVPN TCP, and NordLynx).
* Help Us Improve — makes NordVPN better by sending us aggregated anonymous data.
### Auto-connect
* When using an untrusted network — toggle to automatically be connected to a VPN when you're connected to a network that is not added to a Trusted network list.
* Connect to — you can select a specific country from the list.
* The current network — shows the network you are currently connected to.
* Trusted network — you won't be automatically connected to a VPN while on a trusted Wi-Fi network.
### Kill Switch
* [Kill Switch](https://nordvpn.com/features/vpn-kill-switch/) prevents unprotected access to the internet when your VPN connection accidentally drops.
* Advanced Kill Switch is an additional layer of security that can be enabled to prevent WebRTC leaks. However, it functions separately from the system-wide Internet Kill Switch. Read [more information about Kill Switch](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work).
* Stay invisible on a local network — this will let you [keep your device invisible on an unsafe local network](https://support.nordvpn.com/hc/en-us/articles/20225371443345-Staying-invisible-on-unsafe-local-networks-on-macOS).
### Appearance
* Appearance settings let you add an application to your dock and menu bar. Also, it lets you choose between dark and light modes.
### Other Apps
* Other Apps tab introduces other [Nord Security](https://nordsecurity.com/) products. As well as a scannable QR code that directly leads you to the NordVPN mobile app download.
### Account
* Account section shows your NordVPN profile and subscription information. Here you’ll also find links to [NordVPN Terms of Services](https://my.nordaccount.com/legal/terms-of-service/) and [Privacy Policy](https://my.nordaccount.com/legal/privacy-policy/).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHa8kGjEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGccGrnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJUL2hjL2VuLXVzL2FydGljbGVzLzIwNDkyMzk1NDAzOTIxLUluc3RhbGxpbmctTm9yZFZQTi1BcHAtU3RvcmUtdmVyc2lvbi1vbi1tYWNPUwY7CFQ6CXJhbmtpCg%3D%3D--4a2877bb2b0b26262a63a8956c714aeb69f4242b
|
Connect to NordVPN (IKEv2/IPSec) on Windows
|
The IKEv2/IPSec connection is one of the alternative methods to connect to NordVPN servers on your Windows PC. This is the preferred connection method among privacy enthusiasts because the IKEv2/IPSec security protocol is currently one of the most advanced on the market. That said, this manual setup lacks the additional features of the native NordVPN app and is a bit more complicated to set up.
Note: The Windows system configuration downgrades the cipher to the weaker 3DES-CBC encryption.Disclaimer: This connection method will require you to add the certificate to Trusted Root Authorities, which will apply to all certificates. This may put your system at the risk of an MITM attack if someone gets the private key of that certificate. While our private keys are completely secure and the chances of anything bad happening are very small, we recommend this connection method only if you cannot connect using our native app or other alternative way.To use this connection method, the only file you need to download and install is the NordVPN digital certificate. The connection application itself is already a part of Windows.
## Configuring the NordVPN digital certificate
1. Download the NordVPN certificate.Note: Your browser may try to save the file in its own certificate location or open it immediately. Make sure to download the file instead of just opening it. In Firefox, right-click the link above and select "Save link as." In Internet Explorer, select "Save" instead of "Open.” Chrome will download the file correctly. Double-click the “root.cer” file that you have just downloaded.
2. Click "Open."
3. Click "Install certificate."
4. Select "Local Machine" and click "Next."
5. Select “Place all certificates in the following store” and click “Browse.”
6. Select “Trusted root certification authorities.” Click “Ok” and then “Next.”
7. Click "Finish."
8. Click "Ok" in both the following windows.
9. Open the “Run” box by pressing the “Windows” key and the “R” key together on your keyboard. Type “certmgr.msc” in the “Run” box to open the certificates management tool.
10. Go to “Trusted root certification authorities,” open “Certificates,” and find the “NordVPN Root CA” file.
11. Right-click on the “NordVPN Root CA” file and select “Properties.”
12. Check the “Enable only for the following purposes” option and uncheck all the boxes except for the “Server authentication” box.
## 
13. Click "Ok" and "Apply."
## Setting up a VPN connection:
1. 1. Open the Windows “Start” menu and type “control panel” in the search bar. In the search results, click on “Control panel.”
2. Open the “Network and Internet” section.
3. Click on “Network and sharing center.”
4. Click "Set up a new connection or network."
5. Click “Connect to a workplace” and hit “Next.”
6. If asked "Do you want to use a connection that you already have?", select “No, create a new connection” and click “Next.”
7. Click “Use my Internet connection (VPN).”
8. In the “Internet address” field, type the hostname of the server suggested to you in your NordAccount server recommendation tab.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. 1. Open the “Network and sharing center” again and click “Change adapter settings.”
2. Right-click the adapter with the name you’ve just created, click “Properties,” and go to the “Security” tab.
3. Make sure the configuration is as follows:
Type of VPN: “IKEv2” Data encryption: “Require encryption (disconnect if server declines)” Authentication: “Use Extensible Authentication Protocol(EAP)” (select “EAP-MSCHAP v2” in the drop-down menu.)
4. Open the “Networking” tab and uncheck the “Internet Protocol Version 6 (TCP/IPv6)” box.
5. Click "Ok."
6. In the system tray located in the bottom-right corner of the screen, click on either the Wi-Fi or Ethernet connection icon and click “Network & internet settings.”
7. In the left sidebar of the settings, select “VPN,” find your created IKEv2 connection, and click on “Advanced options.”
8. Click "Edit" and enter your NordVPN service username and password from the NordVPN manual setup Service Credentials tab.
1. 1. Paste the service credentials to the Username and password windows and save it.
2. Click on the network icon again in the system tray in the bottom-right corner of the screen and click “Connect” under “NordVPN IKEv2.”
3. That’s it — you should now be connected.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEZqUcdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFZeWnnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzE5OTE2OTY1NjE2MDE3LUNvbm5lY3QtdG8tTm9yZFZQTi1JS0V2Mi1JUFNlYy1vbi1XaW5kb3dzBjsIVDoJcmFua2kG--b45f0d5f6fb6fd591df11fd0619e73c635939900
|
How to connect to NordVPN with IKEv2/IPSec on macOS
|
Even though the [IKEv2/IPSec protocol is no longer supported on macOS](https://support.nordvpn.com/Connectivity/iOS/2023641872/IKEv2-IPSec-protocol-is-no-longer-supported-on-iOS-and-macOS.htm) on NordVPN 8.5.0 and newer app versions, this connection method can be used as one of the alternative ways to connect to NordVPN servers if you're unable to install the application.This setup lacks the additional features of the native NordVPN app and requires more steps to set up.For macOS versions Sierra (10.12), High Sierra (10.13), Mojave (10.14), Catalina (10.15), Big Sur (11), and Monterey (12), [please refer to the older macOS 10.12-12 section](https://support.nordvpn.com/hc/en-us/articles/19921536696977-How-to-connect-to-NordVPN-with-IKEv2-IPSec-on-macOS#macOS-10.12-12).If you're using macOS Ventura (13), follow the [macOS 13 section](https://support.nordvpn.com/hc/en-us/articles/19921536696977-How-to-connect-to-NordVPN-with-IKEv2-IPSec-on-macOS#macOS-13), and if you're using macOS Sonoma or later, check out the [macOS 14-15 section](https://support.nordvpn.com/hc/en-us/articles/19921536696977-How-to-connect-to-NordVPN-with-IKEv2-IPSec-on-macOS#macOS-14-15).
Choose your macOS version below:
* [macOS 14-15](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFCHlgeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFZeWnnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzE5OTIxNTM2Njk2OTc3LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1tYWNPUwY7CFQ6CXJhbmtpBw%3D%3D--a8ae3891a9dafd5d5ce2e66db392663247fbec6b#macOS-14-15)
* [macOS 13](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFCHlgeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFZeWnnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzE5OTIxNTM2Njk2OTc3LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1tYWNPUwY7CFQ6CXJhbmtpBw%3D%3D--a8ae3891a9dafd5d5ce2e66db392663247fbec6b#macOS-13)
* [macOS 10.12-12](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFCHlgeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFZeWnnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzE5OTIxNTM2Njk2OTc3LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1tYWNPUwY7CFQ6CXJhbmtpBw%3D%3D--a8ae3891a9dafd5d5ce2e66db392663247fbec6b#macOS-10.12-12)
## Manual IKEv2 connection setup for macOS Sonoma and later
The following steps will guide you on how to set up a manual IKEv2 connection on your macOS Sonoma or later device.
1. First, download the NordVPN IKEv2 certificate to your macOS. The easiest way is to click [this link](https://downloads.nordcdn.com/certificates/root.der) on your macOS device.Once downloaded, open the certificate file in the Downloads folder.
2. The Add Certificates window will appear. Click Add to add the certificate to the login keychain.
3. In the Keychain Access window, login keychains, right-click the NordVPN Root CA certificate, and select Get Info.If you're struggling to find the NordVPN Root CA certificate, use the search bar at the top right.
4. Select the Trust tab and set the IP Security (IPSec) and Extensible Authentication (EAP) fields to Always Trust. Leave all other fields as Never Trust. You will have to enter your Mac password or fingerprint to make these changes. Once done, close the keychain.
5. Click on the Apple logo in the upper-left corner of the screen and select System Preferences....
6. In the System Preferences, select VPN. Afterward, click Add VPN Configuration and select IKEv2...
7. The settings for the new VPN connection will now be displayed. In the Server Address and Remote ID fields, type the server hostname of a NordVPN server.For the Authentication fields, select Username and fill in your NordVPN service username and password.For the sake of this tutorial, we used the hostname of server us8374.nordvpn.com, but you should connect to a server suggested to you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
8. After these steps, a VPN tab will appear below Network in the System Settings. After you click on it, you will see a VPN connection present. In order to connect to a VPN server, toggle the switch to the on position. To disconnect, complete the reverse action.
You should now be connected.
## Manual IKEv2 connection setup for macOS Ventura
The steps below will guide you on how to set up a manual IKEv2 connection on your macOS Ventura device.
1. First, download the NordVPN IKEv2 certificate to your macOS. The easiest way is to click [this link](https://downloads.nordcdn.com/certificates/root.der) on your macOS device.Once downloaded, open the certificate file in the Downloads folder.
2. A Keychain Access window will open up. Locate the NordVPN Root CA within the login section. Right-click on it and select Get Info.
3. Under NordVPN Root CA, click on the Trust section and set the IP Security (IPSec) and Extensible Authentication (EAP) fields to Always Trust. Leave all other fields as Never Trust. You will have to enter your Mac password to make these changes. Once done, close the keychain.
4. Click on the Apple logo in the upper-right corner of the screen and select System Settings....
5. In the System Settings, click on Network.
6. When the network tab opens, click on the arrow down icon in the lower-right corner (you must have administrator privileges) and then click on Add VPN Configuration. After that, click on IKEv2.
7. The settings for the new VPN connection will now be displayed. In the Server Address and Remote ID fields, type the server hostname of a NordVPN server.For the sake of this tutorial, we used the hostname of server us8374.nordvpn.com, but you should connect to a server suggested to you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Scroll down to Authentication and in the Type section select Username as the Authentication method. After that, type in your NordVPN service username and password. Click Create.
2. After these steps, a VPN tab will appear below Network in the System Settings. After you click on it, you will see a VPN connection present. In order to connect to a VPN server, click on a button next to it.
3. That’s it! You should now be connected. After clicking on VPN, you can connect to and disconnect from a VPN in the same VPN tab within the System Settings.
If you want to add different servers, you may also do it via the VPN tab. In order to do so, click on "Add VPN Configuration" and choose "IKEv2", afterward follow the same steps as before.
## Manual IKEv2 connection setup for older macOS versions
The steps below will guide you through setting up a manual IKEv2 connection on older macOS versions, such as Sierra (10.12), High Sierra (10.13), Mojave (10.14), Catalina (10.15), Big Sur (11), and Monterey (12). Although the steps may vary slightly throughout the different versions, the principle of the setup remains the same.
1. First, download the NordVPN IKEv2 certificate to your macOS. The easiest way is to click [this link](https://downloads.nordcdn.com/certificates/root.der) on your macOS device.Once downloaded, open the certificate file in the Downloads folder.
2. The Add Certificates window will appear. Click Add to add the certificate to the login keychain.
3. In the Keychain Access window, login keychains, right-click the NordVPN Root CA certificate, and select Get Info.
4. Set the IP Security (IPSec) and Extensible Authentication (EAP) fields to Always Trust. Leave all other fields as Never Trust. You will have to enter your Mac password to make these changes. Once done, close the keychain.
5. Click on the Apple logo in the upper-left corner of the screen and select System Preferences....
6. In the System Preferences, click on Network.
7. When the network window opens, click on the + icon in the lower-left corner (you must have administrator privileges).
8. A new window will pop up. Fill in the information as so:Interface: select VPN from the drop-down menu. VPN Type: select IKEv2.Service Name: type any name you want. We recommend that you name the service NordVPN (IKEv2).
9. After you have filled in the required fields, click Create:
10. The settings for the new VPN connection will now be displayed. In the Server Address and Remote ID fields, type the hostname of a NordVPN server.For this tutorial, we used the hostname of server NL#37, but you should connect to a server suggested to you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Click on Authentication Settings…. Select Username as the Authentication method, then type in your NordVPN service username and password. Click OK and then Apply.
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. After you've set up authentication information, check the Show VPN status in menu bar box (optional), click Connect and then Apply.
You should now be connected.
If you have checked the Show VPN status in menu bar box, you’ll be able to connect to your VPN from the status bar:
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFCHlgeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFZeWnnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzE5OTIxNTM2Njk2OTc3LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1tYWNPUwY7CFQ6CXJhbmtpBw%3D%3D--a8ae3891a9dafd5d5ce2e66db392663247fbec6b
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How to connect to NordVPN with IKEv2/IPSec on iOS
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In this guide, we will cover how to set up an IKEv2 manual connection on an [iOS device (iPhone/iPad)](https://nordvpn.com/download/ios/).
Even though the [IKEv2/IPSec protocol is no longer supported on iOS](https://support.nordvpn.com/hc/en-us/articles/20226405871761-IKEv2-IPSec-protocol-is-no-longer-supported-on-iOS-and-macOS) on NordVPN 8.10.1 and newer app versions, this connection method can be used as one of the alternative ways to connect to NordVPN servers if you're unable to install the application.
This setup lacks the additional features of the native NordVPN app and requires more steps to set up.
## Manual connection setup
1. Download the NordVPN IKEv2 certificate to your device. You can do so by opening this link in Safari: <https://downloads.nordcdn.com/certificates/root.der>
2. The certificate installation dialogue will appear. Tap Install in each step:
3. Once the certificate is installed, tap Done to complete the installation.3.1. On iOS 12.2 and later versions, after you download the certificate, you might see a pop-up saying "Profile Downloaded - Review the profile in Settings app if you want to install it".3.2. Navigate to your device Settings > Profile Downloaded > NordVPN Root CA > Install > Trust.If you cannot see the Profile Downloaded button, go to Settings > General > Profiles. You should find the downloaded profile there.
4. Now you have to determine which server to connect to. Go to <https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/>. The tool will pick a server recommended for you. In our case, the recommended server is US #810 with the hostname us810.nordvpn.com. We will use this server as a reference in all further steps.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Go to Settings > General > VPN.Note: If you are using a newer version of iOS (15+) find the VPN setting section by the following pathway:General > VPN & Device Management > VPN
2. Tap on Add VPN Configuration...
3. Fill the boxes as follows:Type: IKEv2Description: Any preferred name for the VPN connectionServer: The hostname of the server (see step 4)Remote ID: The same hostname as in the Server fieldLocal ID: Leave emptyUser Authentication: UsernameUsername: Your NordVPN service usernamePassword: Your NordVPN service passwordYou can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
Proxy: OffTap Done.
1. To enable the VPN, go back to the device Settings and click on the toggle switch next to VPN.
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Connecting to NordVPN (IKEv2/IPSec) on Android
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These instructions will help you to connect to NordVPN on Android using the IKEv2 protocol.
1. Download the [NordVPN IKEv2 connection certificate](https://downloads.nordcdn.com/certificates/root.der).
2. Download and install the [strongSwan VPN Client app from Google Play](https://play.google.com/store/apps/details?id=org.strongswan.android).
3. Open the strongSwan application.
4. Tap on the three-dot icon in the top-right corner of the app and select "CA certificates" from the drop-down menu.
5. In the following screen, tap on the three-dot icon again and select "Import certificate."
6. Select the root.der file that you have downloaded in step 1.
7. Confirm your selection by tapping Import certificate.
8. Tap the left-pointing arrow to go back to the main screen of the strongSwan app.
9. Select Add VPN profile.
10. In the Server field, enter the hostname of a NordVPN server.For the sake of this tutorial, the server hostname will be “us6180.nordvpn.com.” Press Advanced filters and select in the Security Protocol dropdown, select IKEv2/IPsec.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Enter your NordVPN service credentials in the “Username” and “Password” fields.
2. All other settings can stay the same. You can give the profile whatever name you want in the “Profile name” field.Once you have entered all the required information, click "Save."
3. To connect, tap the profile you have just created.
4. The application will ask you for the permissions necessary to form a VPN connection. Tap "OK."Note: Different devices may display different warning messages.
5. If the status field shows that you are “Connected,” the connection to the VPN server has been successful. You can now minimize the application and use your device as usual – your internet traffic is now secured by NordVPN.To disconnect from the server, tap "Disconnect."
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHe4lWCEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFZeWnnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzIwMzUwOTk1OTc5NzkzLUNvbm5lY3RpbmctdG8tTm9yZFZQTi1JS0V2Mi1JUFNlYy1vbi1BbmRyb2lkBjsIVDoJcmFua2kJ--9d609f5a18647d8148c5a980fc394f032f9678db
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How to connect to NordVPN with IKEv2/IPSec on Linux
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This guide utilizes the Strongswan packages to manage the IKEv2/IPSec connection on Linux.
Don’t want to manage the VPN setup manually? Download the [NordVPN app for Linux](https://nordvpn.com/download/linux/), where all you need to do is [install the app](https://support.nordvpn.com/hc/en-us/articles/19445292364689-Installing-and-using-NordVPN-on-Linux), log in, and pick the server you want.
This guide covers the basic Debian based guide, however, it should work the same on other distributions.
1. First, make sure you have all the dependencies on your device. You can do that by running the following command:sudo apt-get update && apt-get upgrade2. Get the following packages:sudo apt-get install strongswan-charon3. Edit the ipsec.secrets file with your NordVPN username and password.
(Please note: copy-pasting the command may lead to issues. It would be best to type out by hand)sudo nano /etc/ipsec.secrets4. Change Username with your NordVPN service username, and your password with your NordVPN service password. Your password has to be wrapped inside double-quotes. Notice the spaces after Username, after “:” and after EAP.
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
5. Once again, use the preferred text editor to enter /etc/ipsec.conf file. Do not forget root privileges since the file is write-protected from anyone except root.sudo nano /etc/ipsec.conf6. The following config should be like this:conn NordVPN keyexchange=ikev2 dpdaction=clear dpddelay=300s eap_identity="USERNAME" leftauth=eap-mschapv2 left=%defaultroute leftsourceip=%config right=SERVER rightauth=pubkey rightsubnet=0.0.0.0/0 rightid=%SERVER rightca="C = PA, O = NordVPN, CN = NordVPN Root CA" type=tunnel auto=addChange SERVER to the hostname of the server you are going to use, and USERNAME to your NordVPN username.For this guide, we used the US #1019 server, but you should use the server recommended to you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
right=us1019.nordvpn.com8. Enter /etc/strongswan.d/charon/constraints.conf file.sudo nano /etc/strongswan.d/charon/constraints.confInside the file change load = yes to load = no.9. Download the NordVPN RSA certificate.sudo wget https://downloads.nordcdn.com/certificates/root.pem -O /etc/ipsec.d/cacerts/NordVPN.pem10. Now let’s restart ipsec in order to reload all configuration files.sudo ipsec restartIf you’ve made any typos in /etc/ipsec.conf file you’ll be notified when service will be trying to start.11. After it’s done, you can connect by launching this command:sudo ipsec up NordVPNThis command should show the output “Connection NordVPN has been established successfully”.Note: if you are receiving No config named 'NordVPN' error after running the ipsec up NordVPN command, please refer to this article.12. To disconnect, simply type:sudo ipsec down NordVPN13. If you have any issues with the setup, you can get the logs at this location and send to our support: sudo cat /var/log/syslog
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFSpf%2BGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFZeWnnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzIwMzcxMDIzOTQyMjg5LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1MaW51eAY7CFQ6CXJhbmtpCg%3D%3D--858931216484ddd7a46086d388389533d79823aa
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How to reach NordVPN customer support?
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While we don't offer phone support, we have different options to contact NordVPN customer support available 24/7 and ready to help you!
## Help Center
First off, if you run into any issues using NordVPN - check out our Help Center that is available in 14 languages: English, German, French, Danish, Italian, Spanish, Norwegian, Swedish, Dutch, Japanese, Korean, Polish, Portuguese-Brazilian, Traditional Chinese.
You can change the language by scrolling down until you see the language change option and clicking on the language you prefer. This will ensure that you can look for information in a language comfortable for you.
After you have set the language you want to look information in, you can find solutions in the help center by either:
* Searching for information using Help Center's search bar, which will list out articles according to the keywords typed in the search query:
* Navigating to one of the categories available in the Help Center:
* [FAQ](https://support.nordvpn.com/hc/en-us/categories/200593301-FAQ) - in this category you'll find Frequently asked questions and NordVPN app setup tutorials;
* [General info](https://support.nordvpn.com/hc/en-us/categories/360000293597-General-info) - here, you'll be able to find information on NordVPN functionalities, features, and SmartPlay;
* [Billing](https://support.nordvpn.com/hc/en-us/categories/360000293617-Billing) - this category covers payment, subscription, and account management topics;
* [Connectivity](https://support.nordvpn.com/hc/en-us/categories/200614302-Connectivity) - the last category available covers troubleshooting articles, here you can find help regarding NordVPN connectivity, internet speed with NordVPN on, manual setups for routers and different OSes, proxies.
## Support agents
However, if you're looking for assistance on your specific case, you can reach out to our developed conversation bots or human customer support agents by:
* Chat
* Email
We have two teams to assist you:
* Customer Care & Billing Team: They can tell you about NordVPN, help set up your devices, make sure you can access streaming sites, and answer questions about dedicated IPs. As well as helpyou with your NordVPN subscription, account, or payments.
* Connection Team: They can assist with setting up NordVPN on your router, fixing advanced connectivity problems, and helping in places with internet restrictions.
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EdgeRouter and Ubiquiti setup with NordVPN
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EdgeRouter routers with EdgeOS firmware version 2.0.9 and later support long passwords and can be used to establish a connection to our servers using the [OpenVPN protocol](https://support.nordvpn.com/hc/en-us/articles/19683394518161-OpenVPN-connection-on-NordVPN). If you are using an older version of the firmware, please update it before following this guide. Instructions on how to update the router firmware can be found on the [official Ubiquiti website](https://help.ui.com/hc/en-us/articles/205146110-EdgeRouter-How-to-Upgrade-the-EdgeOS-Firmware).
Here are the instructions on how to set up an OpenVPN connection to NordVPN servers on EdgeRouter via SSH:
1. Create a new file on your computer and call it "nordvpnauth.txt. "Open it and type in your NordVPN service username in the first line and NordVPN service password in the second line:usernamepasswordYou can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
2. Go to your NordAccount dashboard to download your manual connection configuration files:
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. Open the downloaded server configuration file (for example, “de978.nordvpn.com.udp1194.ovpn”) and make the following changes:
Your configured file should look like this:
clientdev tunproto udpremote 5.180.62.90 1194resolv-retry infiniteremote-randomnobindtun-mtu 1500tun-mtu-extra 32mssfix 1450persist-keypersist-tunping 15ping-restart 0ping-timer-remreneg-sec 0comp-lzo no remote-cert-tls server auth-user-pass /config/openvpn/nordvpnauth.txtroute-nopull verb 3pullfast-iocipher AES-256-CBCauth SHA512<ca>-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----</ca>key-direction 1<tls-auth>## 2048 bit OpenVPN static key#-----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1-----</tls-auth>
---
4. Now, access your EdgeMax router via SSH:
5. Then perform these commands:sudo -icd /config/mkdir openvpnchmod 770 openvpn
6. If you're using Linux, disconnect from SSH and copy the created “nordvpnauth.txt” and the downloaded “.ovpn” (in this case “de978.nordvpn.com.udp.ovpn”) files into your EdgeMax router's “/config/openvpn” directory via SCP:scp nordvpnauth.txt ubnt@routersIPaddress:/config/openvpnscp de978.nordvpn.com.udp1194.ovpn ubnt@routersIPaddress:/config/openvpnTo copy these files into the EdgeRouter while using Windows, upload them via SFTP. The default port for the SFTP connection is 22:
7. Use SSH again to connect to your router and run the following commands (adjusting some lines according to your network and file names):configureset interfaces openvpn vtun0 config-file /config/openvpn/de978.nordvpn.com.udp.ovpnset interfaces openvpn vtun0 description 'OpenVPN VPN tunnel'commitset service nat rule 5000 description 'OpenVPN Clients'set service nat rule 5000 log disableset service nat rule 5000 outbound-interface vtun0set service nat rule 5000 source address 192.168.1.0/24set service nat rule 5000 type masqueradecommitset protocols static table 1 interface-route 0.0.0.0/0 next-hop-interface vtun0set firewall modify SOURCE_ROUTE rule 10 description 'traffic from 192.168.1.0/24 to vtun0'set firewall modify SOURCE_ROUTE rule 10 source address 192.168.1.0/24set firewall modify SOURCE_ROUTE rule 10 modify table 1set interfaces ethernet eth1 firewall in modify SOURCE_ROUTEcommitsave
Note: The last command can also be “ethernet eth2,” depending on which slot is used for the LAN cable, or “switch switch0” if you are using a switch interface.
If you are using a different subnet (or want to set up the connection for specific devices only), modify 192.168.1.0/24 on all lines to your values.
8. To check the connection log, type in:run show logScroll down until you see “Initialization sequence completed.” That means your router has successfully connected to our service. You can also check our [“What is my IP?” page](https://nordvpn.com/what-is-my-ip/) to see if you are connected to NordVPN.
Additional notes:
* Change the line “auth-user-pass” to “auth-user-pass /config/openvpn/nordvpnauth.txt” (without the quotation marks.)
* After “auth-user-pass /config/openvpn/nordvpnauth.txt,” insert a new line with “route-nopull” (again, without the quotation marks.)
* Save the file.
* For UNIX-like machines, use the command “ssh ubnt@routersIPaddress” (no quotation marks) and enter your EdgeRouter password.
* For Windows devices, [download this app](https://www.bitvise.com/ssh-client-download).
* To disable a VPN, use the following commands:configureset interfaces openvpn vtun0 disablecommitsave
* To re-enable a VPN after disabling it, use the following commands:configuredelete interfaces openvpn vtun0 disablecommitsave
* To change your VPN server, simply upload a new file to your router (as described in step 6) and use the following commands:configureset interfaces openvpn vtun0 config-file /config/openvpn/new_file.ovpncommitsave
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEeDHF7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF1UmnnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJRL2hjL2VuLXVzL2FydGljbGVzLzIwMzIxMzg2ODk3MDQxLUVkZ2VSb3V0ZXItYW5kLVViaXF1aXRpLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpBw%3D%3D--f0165fe35c4477e7f25b671f04ac628dac1418a8
|
Not sure if your router is supported and/or can't find it on the list above?
|
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF1UmnnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--49b1553528f37b6d6af88dd9495938edf55fe106
|
Setting up a router with NordVPN
|
The procedure of setting up NordVPN on your router will depend on your router’s firmware or manufacturer. If you can’t find the VPN router setup tutorial for your router’s firmware on the following list, continue scrolling down for further instructions. You may also check out our list of [router recommendations](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
Note: If your router was issued by your ISP, it probably does not support VPN configurations. If that is the case, there are routers that come pre-configured with NordVPN. Our partner FlashRouters offers a selection of powerful routers that come with NordVPN out of the box, including the [Privacy Hero](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters) with exclusive integration for NordLynx - the fastest VPN protocol.
## Setup tutorials for supported routers and firmware:
* [ASUS WRT](https://support.nordvpn.com/hc/en-us/articles/20286376420753-How-to-set-up-NordVPN-on-Asus-WRT-firmware) (native firmware)
* [ASUS Merlin](https://support.nordvpn.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN)
* [DD-WRT](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN)
* [Privacy Hero](https://support.flashrouters.com/privacy-hero/vpn-setup-privacy-hero/privacy-hero-nordlynx-vpn-setup/)
* [Roqos](https://support.flashrouters.com/roqoscore/nordvpn-setup-on-roqos/)
* [Gl.iNET](https://support.nordvpn.com/hc/en-us/articles/20226926174225-GL-iNet-setup-with-NordVPN)
* [Mikrotik](https://support.nordvpn.com/hc/en-us/articles/20398642652561-MikroTik-IKEv2-setup-with-NordVPN)
* [NetDUMA](https://support.nordvpn.com/hc/en-us/articles/20323695823761-Netduma-setup-with-NordVPN)
* [OPNsense](https://support.nordvpn.com/hc/en-us/articles/20397569418129-OPNsense-21-setup-with-NordVPN)
* [OpenWRT](https://support.nordvpn.com/hc/en-us/articles/20340177222289-OpenWrt-setup-with-NordVPN)
* [Padavan](https://support.nordvpn.com/hc/en-us/articles/20323041135889-Padavan-setup-with-NordVPN)
* [Sabai](https://support.nordvpn.com/hc/en-us/articles/20323512359697-Sabai-setup-with-NordVPN)
* [Tomato](https://support.nordvpn.com/hc/en-us/articles/20317675285777-How-to-set-up-VPN-on-Tomato)
* [pfSense](https://support.nordvpn.com/hc/en-us/articles/20285211284497-pfSense-setup-with-NordVPN)
* [DrayTek](https://support.nordvpn.com/hc/en-us/articles/20397988815633-DrayTek-Vigor-IKEv2-setup-with-NordVPN)
* [EdgeRouter](https://support.nordvpn.com/hc/en-us/articles/20321386897041-EdgeRouter-and-Ubiquiti-setup-with-NordVPN)
* [TP-Link](https://support.nordvpn.com/hc/en-us/articles/20280525082001-Setting-up-TP-Link-with-NordVPN)
* Starlink (read more about how to use [VPN on Starlink](https://nordvpn.com/blog/starlink-vpn/))
## Not sure if your router is supported and/or can't find it on the list above?
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
If it’s not on there, check the user manual that came with your router (usually, manuals are available for download on the manufacturer’s website). Search the manual for any mentions of OpenVPN support. Your router must support the OpenVPN client in order to potentially support a NordVPN configuration. If you can’t find this information in the manual, consider contacting your router’s manufacturer.
If none of the tips mentioned above have helped you set up a connection, feel free to contact our support team!
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF1UmnnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--49b1553528f37b6d6af88dd9495938edf55fe106
|
Not sure if your router is supported and/or can't find it on the list above?
|
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHFXQgTEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kG--68a326282e5292dff921939d3a7c9e344a810542
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Setting up a router with NordVPN
|
The procedure of setting up NordVPN on your router will depend on your router’s firmware or manufacturer. If you can’t find the VPN router setup tutorial for your router’s firmware on the following list, continue scrolling down for further instructions. You may also check out our list of [router recommendations](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
Note: If your router was issued by your ISP, it probably does not support VPN configurations. If that is the case, there are routers that come pre-configured with NordVPN. Our partner FlashRouters offers a selection of powerful routers that come with NordVPN out of the box, including the [Privacy Hero](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters) with exclusive integration for NordLynx - the fastest VPN protocol.
## Setup tutorials for supported routers and firmware:
* [ASUS WRT](https://support.nordvpn.com/hc/en-us/articles/20286376420753-How-to-set-up-NordVPN-on-Asus-WRT-firmware) (native firmware)
* [ASUS Merlin](https://support.nordvpn.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN)
* [DD-WRT](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN)
* [Privacy Hero](https://support.flashrouters.com/privacy-hero/vpn-setup-privacy-hero/privacy-hero-nordlynx-vpn-setup/)
* [Roqos](https://support.flashrouters.com/roqoscore/nordvpn-setup-on-roqos/)
* [Gl.iNET](https://support.nordvpn.com/hc/en-us/articles/20226926174225-GL-iNet-setup-with-NordVPN)
* [Mikrotik](https://support.nordvpn.com/hc/en-us/articles/20398642652561-MikroTik-IKEv2-setup-with-NordVPN)
* [NetDUMA](https://support.nordvpn.com/hc/en-us/articles/20323695823761-Netduma-setup-with-NordVPN)
* [OPNsense](https://support.nordvpn.com/hc/en-us/articles/20397569418129-OPNsense-21-setup-with-NordVPN)
* [OpenWRT](https://support.nordvpn.com/hc/en-us/articles/20340177222289-OpenWrt-setup-with-NordVPN)
* [Padavan](https://support.nordvpn.com/hc/en-us/articles/20323041135889-Padavan-setup-with-NordVPN)
* [Sabai](https://support.nordvpn.com/hc/en-us/articles/20323512359697-Sabai-setup-with-NordVPN)
* [Tomato](https://support.nordvpn.com/hc/en-us/articles/20317675285777-How-to-set-up-VPN-on-Tomato)
* [pfSense](https://support.nordvpn.com/hc/en-us/articles/20285211284497-pfSense-setup-with-NordVPN)
* [DrayTek](https://support.nordvpn.com/hc/en-us/articles/20397988815633-DrayTek-Vigor-IKEv2-setup-with-NordVPN)
* [EdgeRouter](https://support.nordvpn.com/hc/en-us/articles/20321386897041-EdgeRouter-and-Ubiquiti-setup-with-NordVPN)
* [TP-Link](https://support.nordvpn.com/hc/en-us/articles/20280525082001-Setting-up-TP-Link-with-NordVPN)
* Starlink (read more about how to use [VPN on Starlink](https://nordvpn.com/blog/starlink-vpn/))
## Not sure if your router is supported and/or can't find it on the list above?
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
If it’s not on there, check the user manual that came with your router (usually, manuals are available for download on the manufacturer’s website). Search the manual for any mentions of OpenVPN support. Your router must support the OpenVPN client in order to potentially support a NordVPN configuration. If you can’t find this information in the manual, consider contacting your router’s manufacturer.
If none of the tips mentioned above have helped you set up a connection, feel free to contact our support team!
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHFXQgTEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kG--68a326282e5292dff921939d3a7c9e344a810542
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How to get NordVPN with activation code
|
To begin using NordVPN, you must activate your account using a [25-character “activation key”](https://my.nordaccount.com/activate/), which can be purchased from a physical or online retailer. This is the only method available for activating your account using the activation key.
To activate NordVPN with an activation key, follow the instructions below:
1. Enter your NordVPN activation code and your email address, then click Continue.
2. Check for the verification code in your email inbox.
3. Copy the verification code from the email we sent you and paste it into the box.
4. If you are a new NordVPN user, create a password for your Nord Account. Otherwise, type in your old password to log in.
5. Download the NordVPN app.
After you've set up your NordVPN account with the activation code and downloaded the app - you'll need to install it. Read our blog's article on [how to set up NordVPN](https://nordvpn.com/blog/how-to-set-up-a-vpn/).
If you experience any error when entering the activation code, please check [our article on common issues with activation codes](https://support.nordvpn.com/hc/en-us/articles/20286544549777-Common-issues-with-activation-codes).A useful reminder: Using a cracked version of NordVPN may lead to the loss of sensitive information, such as personal credentials. There is software online that promises one free access to ”cracked” NordVPN accounts. However, NordVPN serial cracks are most often chock-full of malware, adware intended to gain access to your credentials or devices, or other online threats. We recommend that you read about the [dangers of cracking programs](https://nordvpn.com/blog/crack/).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEvyoDnEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF1UmnnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJOL2hjL2VuLXVzL2FydGljbGVzLzE5Njg1OTk1ODUxNjY1LUhvdy10by1nZXQtTm9yZFZQTi13aXRoLWFjdGl2YXRpb24tY29kZQY7CFQ6CXJhbmtpCQ%3D%3D--c910efdb1162385793cca5269ec139f41845fd0d
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How can I use NordLynx in the NordVPN app for iOS
|
NordLynx is the technology we built around the WireGuard® protocol. It lets you experience WireGuard’s speed benefits without compromising your privacy.
1. Install the [NordVPN app for iOS](https://nordvpn.com/download/ios/).
2. Navigate to the profile in the bottom right-hand corner:
3. Tap on the gear icon in the upper right corner:
4. Tap on Protocol.
5. Select NordLynx and connect to VPN.
Done! You are now using the NordLynx protocol on your iOS device.
WireGuard is a registered trademark of Jason A. Donenfeld.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHddJWbEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF1UmnnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJYL2hjL2VuLXVzL2FydGljbGVzLzIwNDU5NDM2Njk0ODAxLUhvdy1jYW4tSS11c2UtTm9yZEx5bngtaW4tdGhlLU5vcmRWUE4tYXBwLWZvci1pT1MGOwhUOglyYW5raQo%3D--bb263b6f777b95721c1acbab3e730c291e0518e1
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Can NordVPN be used with multiple devices?
|
A total of ten devices can be connected with one NordVPN account at the same time, enabling NordVPN account sharing within families. However, there is one condition. If you connect the devices to the same server, you have to choose different [VPN protocols](https://nordvpn.com/blog/protocols/) (TCP and UDP are different protocols, so you can [connect one device to TCP and another to UDP](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP) on the same server). That means that a total of five devices can be connected to one server at the same time: through HTTP proxy, SOCKS5, NordLynx, OpenVPN TCP, and OpenVPN UDP. If you have one more device, you can connect it to another server using any protocol.If you have even more devices, you can [set up your router with our VPN](https://nordvpn.com/blog/setup-vpn-router/). The router uses only one device slot, but all the devices connected to the network will be under VPN protection.In order to use NordVPN on your other devices, [download](https://nordvpn.com/download/) our application and log in to your NordVPN account.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGKxbq2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGV%2B2XnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJOL2hjL2VuLXVzL2FydGljbGVzLzE5NDc2NTE1MjI4MzA1LUhvdy1tYW55LWRldmljZXMtY2FuLUktdXNlLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpBg%3D%3D--d783d4322edd9c885d00bb3efa007ec18b605756
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How many devices can I use with NordVPN?
|
## Can NordVPN be used with multiple devices?
A total of ten devices can be connected with one NordVPN account at the same time, enabling NordVPN account sharing within families. However, there is one condition. If you connect the devices to the same server, you have to choose different [VPN protocols](https://nordvpn.com/blog/protocols/) (TCP and UDP are different protocols, so you can [connect one device to TCP and another to UDP](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP) on the same server). That means that a total of five devices can be connected to one server at the same time: through HTTP proxy, SOCKS5, NordLynx, OpenVPN TCP, and OpenVPN UDP. If you have one more device, you can connect it to another server using any protocol.If you have even more devices, you can [set up your router with our VPN](https://nordvpn.com/blog/setup-vpn-router/). The router uses only one device slot, but all the devices connected to the network will be under VPN protection.In order to use NordVPN on your other devices, [download](https://nordvpn.com/download/) our application and log in to your NordVPN account.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGKxbq2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGV%2B2XnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJOL2hjL2VuLXVzL2FydGljbGVzLzE5NDc2NTE1MjI4MzA1LUhvdy1tYW55LWRldmljZXMtY2FuLUktdXNlLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpBg%3D%3D--d783d4322edd9c885d00bb3efa007ec18b605756
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What is the currency your prices are shown in
|
Our pricing is shown in USD, EUR, GBP, BRL, JPY, INR, CHF, PLN, and KRW currency, depending on the country you are accessing our website. In addition, some local payment methods also support SEK and NOK.However, charges are made in USD except for some payment providers. We also support charges in CAD and AUD, but for such payments, prices on the page itself will be shown in USD.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEmsyz1EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGV%2B2XnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJUL2hjL2VuLXVzL2FydGljbGVzLzE5NzQ0NzE0NTk3OTA1LVdoYXQtaXMtdGhlLWN1cnJlbmN5LXlvdXItcHJpY2VzLWFyZS1zaG93bi1pbgY7CFQ6CXJhbmtpBw%3D%3D--95fef5e0a34d9a07b88a4ac5006979e133324832
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Manual OpenVPN connection setup on iPad / iPhone
|
Note: if you are using iOS 15 or later, please follow this tutorial.
OpenVPN is a popular protocol our specialty servers use to provide extra functionality. This is an alternative connection method for when you are having trouble with the [native NordVPN app for iOS](https://nordvpn.com/download/ios/). Here’s how to configure your iOS device for this connection method:
1. Go to the [App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485?mt=8) on your iPad/iPhone.
2. Tap on Search.
3. Type openvpn connect in the search bar.
4. Tap on the installation button.
5. Enter your iTunes Store credentials and tap OK.
6. Once the app is installed, download the .OVPN configuration file.
Follow the steps below to find the manual connection configuration files:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the OpenVPN configuration files tab.
4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Select Open in OpenVPN.Alternatively, if you're brought to a safari window, follow these steps:
1. Click on the Share icon:
2. In the application list, select the OpenVPN Connect application (in case you don't see it, select more and then choose the application as mentioned earlier):
3. Once the OpenVPN Connect application is open, select File:
4. Afterward, select Add:
2. Enter your NordVPN service credentials, choose to save the password in a keychain, and tap ADD in the top right corner.You can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. You will see a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.
2. Tap on the toggle switch to connect to VPN.
3. That’s it! You have successfully connected.
4. To change a server, disconnect from the current server by tapping the toggle switch next to it and enable another imported profile.
5. To disconnect, tap on the same toggle button you used to connect.
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Installing NordVPN (App Store) version on macOS
|
From October 17th, 2024, older applications will have a few function limitations. The issues can affect macOS applications version 8.27.2 and below. They can include not receiving notifications in the app and reduced Dark Web Monitoring and Meshnet functionality.To resolve the issue, please update your application to the latest version.
This article will help you set up the [NordVPN application on your Mac](https://nordvpn.com/download/mac/) and connect to a VPN server. Note: The NordVPN (App Store) app is compatible with macOS 11 and later versions.
## Table of contents:
* [Downloading and installing](
* [Setting up the application](
* [Connecting to servers](
* [NordVPN features menu](
* [NordVPN preference settings](
## Downloading and installing
1. Go to the [NordVPN app page in the App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485#?platform=mac) or click download the App Store version of NordVPN on our downloads page:
2. Agree to Open App Store.
3. When the App Store launches, click on the blue Get button and choose to Install the app.
4. Once the download is finished, press the Open button.
## Setting up and using the application
1. Open your Launchpad and click on the NordVPN icon.
2. You can Log In or Sign Up in the top-right corner of the screen.
3. You will be redirected to your Nord Account. To log in, enter your registered email address and password. You can also sign in using your Google account or Apple ID or by entering a code. If you are a new user, you will need to create a [Nord Account](https://my.nordaccount.com/) by entering your email address and other required information.
4. After completing the above steps, you will be prompted to open the NordVPN app. Agree always to allow Nord Account and grant access to the app.
5. After a successful login, you will see the main NordVPN application window.Here, you can find NordVPN servers and navigate in the map itself, search bar, or specialty section.
## Connecting to servers
1. The Quick Connect button in the top-right corner will automatically connect you to a server.
2. To connect to a specific server, click on the Search field in the top-left corner of the app. Enter a country, a category, or a specific server number (e.g., Canada #1224) to find what you need.
3. All servers in the left sidebar are sorted by country and specialty.To connect to a specialty server, hover over one of the categories under [Specialty Servers](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained), and click on the three-dot menu to select a Country.
4. To connect to a specific country, click on it.
## NordVPN features menu
### Map
* Map - here, you can find and navigate NordVPN servers in the map itself, search bar, or specialty section
### Threat Protection Pro™/Threat Protection
* Threat Protection Pro™ is a special NordVPN feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. Available with selected NordVPN plans, Threat Protection Pro™ can work without an active VPN connection. Learn more about[ Threat Protection Pro™](https://nordvpn.com/features/threat-protection/).If your NordVPN subscription doesn’t include Threat Protection Pro™, you can use the Threat Protection feature instead. It blocks intrusive ads and malicious domains based on DNS filtering and works whenever you’re connected to a VPN server. Threat Protection comes with all NordVPN plans.
### Meshnet
* The [Meshnet](https://nordvpn.com/meshnet/) feature helps you to access devices over encrypted tunnels. [Learn more about Meshnet](https://meshnet.nordvpn.com/getting-started/meshnet-explained).
### Dark Web Monitor
* [Dark Web Monitor](https://nordvpn.com/features/dark-web-monitor/) scans the internet for any credential leaks associated with your registered NordVPN e-mail address.
### Presets
Presets let you load up a specified set of configurations, including server number, type, protocol, and more. You can configure your settings to experience a smooth session, for e.g., so that a streaming service or a game loads up instantly!
#### How to set up presets?
Start at the preferences page. You can either edit an existing preset or create a new one by clicking Add new.Let's build it from scratch. After pressing Add new, you will see a menu with the settings you can use. Give the preset a name. Next, select from available VPN protocols. If you change the default setting Use recommended, you’ll be able to alter the server type. Here you can set a specialty server or any regular one as your type.Depending on the server availability, you may also have the choice of selecting a specific region.Finally, you can add either a web page or an app to the preset. It will be displayed under the preset name on the main screen. If you press Add link button, a field will appear for the URL of the website you would like easy access to. After inserting the URL, press Enter to register it. When you're done, press Save preset, and it will be added to the main screen.
### Statistics
* Statistics show you more information about your connection.
### Settings
To change application settings and find various features click on the gear icon at the bottom-left corner of the app:
* Settings tab displays the NordVPN app settings.
### Quick Help
* Here you can find your connection logs, a direct to our Help Center, or our customer support email.
## NordVPN settings
### General
* Launch the app on computer startup — toggle to open the NordVPN app automatically every time you turn your device on.
* VPN Protocol — this option will let you choose from 3 different [connection protocols](https://support.nordvpn.com/hc/en-us/articles/19482810153745-Which-NordVPN-protocol-should-I-choose) (OpenVPN UDP, OpenVPN TCP, and NordLynx).
* Help Us Improve — makes NordVPN better by sending us aggregated anonymous data.
### Auto-connect
* When using an untrusted network — toggle to automatically be connected to a VPN when you're connected to a network that is not added to a Trusted network list.
* Connect to — you can select a specific country from the list.
* The current network — shows the network you are currently connected to.
* Trusted network — you won't be automatically connected to a VPN while on a trusted Wi-Fi network.
### Kill Switch
* [Kill Switch](https://nordvpn.com/features/vpn-kill-switch/) prevents unprotected access to the internet when your VPN connection accidentally drops.
* Advanced Kill Switch is an additional layer of security that can be enabled to prevent WebRTC leaks. However, it functions separately from the system-wide Internet Kill Switch. Read [more information about Kill Switch](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work).
* Stay invisible on a local network — this will let you [keep your device invisible on an unsafe local network](https://support.nordvpn.com/hc/en-us/articles/20225371443345-Staying-invisible-on-unsafe-local-networks-on-macOS).
### Appearance
* Appearance settings let you add an application to your dock and menu bar. Also, it lets you choose between dark and light modes.
### Other Apps
* Other Apps tab introduces other [Nord Security](https://nordsecurity.com/) products. As well as a scannable QR code that directly leads you to the NordVPN mobile app download.
### Account
* Account section shows your NordVPN profile and subscription information. Here you’ll also find links to [NordVPN Terms of Services](https://my.nordaccount.com/legal/terms-of-service/) and [Privacy Policy](https://my.nordaccount.com/legal/privacy-policy/).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHa8kGjEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGV%2B2XnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJUL2hjL2VuLXVzL2FydGljbGVzLzIwNDkyMzk1NDAzOTIxLUluc3RhbGxpbmctTm9yZFZQTi1BcHAtU3RvcmUtdmVyc2lvbi1vbi1tYWNPUwY7CFQ6CXJhbmtpCQ%3D%3D--3173a74e53808107be7c73210d4d3b58dcd423d1
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How to start using NordVPN
|
If you are interested in starting to use the NordVPN service but are unsure how to do so, this article will introduce you to the steps needed to begin using NordVPN today.
In this article we will cover:
* [Downloading NordVPN](
* [Installing NordVPN](
* [Purchasing a NordVPN plan](
* [Connecting to NordVPN](
* [Connecting to NordVPN on Linux](
* [Additional NordVPN features](
## Downloading NordVPN
To begin using NordVPN, you will first need to download the application for your respective device:
* Download the NordVPN application for Windows
* Download the NordVPN application for macOS
* Download the NordVPN application for Linux
* Download the NordVPN application for Android
* Download the NordVPN application for iOS
## Installing NordVPN
If you are not sure how to install and set up the application, choose the OS you're going to use and follow one of the guides below:
* Learn how to install NordVPN on Windows 7 and 8.1
* Learn how to install NordVPN on Windows 10 and 11
* Learn how to install NordVPN on macOS
* Learn how to install NordVPN on Linux
* Learn how to install NordVPN on Android
* Learn how to install NordVPN on iOS
Once the application has been set up, you need to purchase the desired plan.
## Purchasing a NordVPN plan
The following article will introduce you to [NordVPN Plans and Prices](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service). And if you're uncertain how to proceed with the purchase, read the article on [purchasing a NordVPN subscription](https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription).
Once you have an active subscription, you need to connect to NordVPN.
## Connecting to NordVPN
In order to connect to NordVPN, follow along below:
1. Use the quick connect button:Alternatively, you can use the dots on the map to connect to specific locations.
2. Click the dot in a country:Lastly, you may also use the search bar.
3. Type in the name of the country you would like to connect to:
### Connecting to NordVPN on Linux
To connect on a Linux device, you will need to type in the following commands :
```
nordvpn connect
```
```
nordvpn c
```
To connect to specific servers, use:
```
nordvpn connect <country_code server_number>
```
(eg. nordvpn connect uk715)
Follow our article on how to [connect to NordVPN using Linux Terminal](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
That's it! Now you can begin using the app and investigating the different features.
## Additional NordVPN features
Here you can find some articles covering NordVPN's features:
* [Different NordVPN server categories explained](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained)
* [NordVPN Kill Switch: how does it work](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work)
* [What is Threat Protection Pro™ and Threat Protection?](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection)
* [Dedicated NordVPN IP addresses](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses)
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Is NordVPN down?
|
When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online.
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Unable to connect to NordVPN servers
|
Several different factors may interfere with your NordVPN connection. Here’s what may help fix the problem.
## Operating system-specific NordVPN connection guides
If you are experiencing issues connecting on any of the operating systems below, try following these VPN troubleshooting guides:
* [Troubleshooting connectivity on Windows](https://support.nordvpn.com/hc/en-us/articles/19748510235921-Troubleshooting-NordVPN-connectivity-on-Windows)
* [Troubleshooting connectivity on Android](https://support.nordvpn.com/hc/en-us/articles/20041281541777-Troubleshooting-connectivity-on-Android)
* [Troubleshooting connectivity on iOS](https://support.nordvpn.com/hc/en-us/articles/20397808850833-Troubleshooting-connectivity-on-iOS)
* [Troubleshooting connectivity of Linux app](https://support.nordvpn.com/hc/en-us/articles/20398047039889-Troubleshooting-NordVPN-connectivity-issues-on-Linux)
* [Troubleshooting connectivity on macOS](https://support.nordvpn.com/hc/en-us/articles/19920758451345-NordVPN-not-connecting-on-Mac)
## General NordVPN connection tips
These tips may help if your NordVPN server is down or if NordVPN is stuck on “connecting”:
* If you can’t connect to a specific server, try a few different NordVPN servers. You can use the auto-connect feature or the NordVPN server locator tool to find the right server for you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
* On the NordVPN app, log out of your account and log back in. Try connecting again.
* [Uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), reboot your device, and [install the app again](https://support.nordvpn.com/hc/en-us/articles/20289779952017-How-to-start-using-NordVPN). Try connecting to a server now.
* Try using a different connection method/protocol for your device.
## Is NordVPN down?
When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online.
If you can’t connect to a server and the solutions above don’t work, your device or network may be causing the problem. To check if that’s the case, try using NordVPN on a different device on the same network.
For example, if NordVPN doesn’t work on your Android phone, try using it on your PC. If both devices don’t connect, you may be experiencing network issues. If your PC connects successfully, you may need to reconfigure your phone.
## Connecting from a country with internet restrictions
If you can’t connect from a country with internet restrictions, you may find a solution in this article:
* [Connecting from a country with internet restrictions](https://support.nordvpn.com/hc/en-us/articles/19572011021457-Connecting-from-a-country-with-internet-restrictions).
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How to set up NordVPN with qBittorrent?
|
Configure your NordVPN qBittorrent proxy settings to use the qBittorrent client with the NordVPN proxy.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFAdj1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFTUkC4EToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1OTY3Mzg1NzQ1LU5vcmRWUE4tcHJveHktc2V0dXAtZm9yLXFCaXR0b3JyZW50BjsIVDoJcmFua2kI--ae91e2534845812ec6dbf9b911c0cb2f6557abdf
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NordVPN proxy setup for qBittorrent
|
NordVPN works with qBittorrent and most other peer-to-peer platforms, so usually there’s no need for a proxy.
If for some reason you cannot use the [NordVPN app](https://nordvpn.com/download/) but still want to access qBittorrent safely, set up a proxy for qBittorrent by connecting to [NordVPN servers](https://nordvpn.com/servers/).
Note that NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
## How to set up NordVPN with qBittorrent?
Configure your NordVPN qBittorrent proxy settings to use the qBittorrent client with the NordVPN proxy.
1. Open qBittorrent.
2. Navigate to the application preferences by clicking Tools > Options. Alternatively, press Alt + O on your keyboard.
3. Select Connection.
4. Locate the Proxy server section and fill in the following information:• Type: SOCKS5• Host: Address of the proxy server of your choiceChoose from this list of servers:amsterdam.nl.socks.nordhold.netatlanta.us.socks.nordhold.netdallas.us.socks.nordhold.netlos-angeles.us.socks.nordhold.netnl.socks.nordhold.netse.socks.nordhold.netstockholm.se.socks.nordhold.netus.socks.nordhold.netnew-york.us.socks.nordhold.netsan-francisco.us.socks.nordhold.netdetroit.us.socks.nordhold.net
* Port: 1080
* Select the Use proxy for peer connections and the Authentication checkboxes.
* Username: Your NordVPN service username
* Password: Your NordVPN service password
* You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
1. Click Set up NordVPN manually.
2. You will receive a verification code in your email that you use for NordVPN services. Type the code in: 
3. Copy the credentials using the “Copy” buttons on the right:
1. Click Apply and OK to save the changes.
## How to check if your proxy setup is working
You’ve connected to a NordVPN server via SOCKS5 proxy. But just to be sure, let’s check whether it is working correctly.
1. Visit the [ipleak.net](https://ipleak.net/) website.
2. Scroll down to the Torrent Address detection section, click Activate, and click this Magnet Link.
3. A new window will show up, prompting you to open qBittorrent. Select Open qBittorrent.Important: keep ipleak.net open.
4. When qBittorrent is open, click OK to add the torrent.
5. While the torrent is downloading metadata, return to the ipleak website.
6. Under Torrent Address detection, you should see the IP address of your chosen proxy server.If no address is showing, click the Refresh button to update the results.
If you see the NordVPN server IP address, it means that qBittorrent is downloading files through the NordVPN SOCKS5 proxy server and your downloads are secured!
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Dedicated IP: Renewal and cancellation
|
If you want to renew your dedicated IP service or cancel auto-renewal for your dedicated IP subscription, the steps you need to take depend on how you purchased the dedicated IP service.
## You bought the dedicated IP in your Nord Account
If you have purchased a dedicated IP in your [Nord Account](https://my.nordaccount.com/), the service will be renewed automatically. It makes no difference if you bought the dedicated IP as a standalone service or got it with a VPN bundle.
If you no longer want a particular dedicated IP anymore, you can[ cancel auto-renewal for your subscription in your Nord Account](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-a-subscription). Please note that this is not a refund, as outlined in[ NordVPN’s refund policy](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy).
## You bought the dedicated IP using a coupon code
Dedicated IP services purchased using a coupon code are not subject to auto-renewal. To renew your dedicated IP addresses, you will need to manually[ buy the dedicated IP service](https://support.nordvpn.com/hc/en-us/articles/19484196251921-How-to-purchase-a-dedicated-IP-address).
When your dedicated IP subscription is about to expire, we will send a reminder about renewal to your registered Nord Account email address.
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Installing NordVPN (App Store) version on macOS
|
From October 17th, 2024, older applications will have a few function limitations. The issues can affect macOS applications version 8.27.2 and below. They can include not receiving notifications in the app and reduced Dark Web Monitoring and Meshnet functionality.To resolve the issue, please update your application to the latest version.
This article will help you set up the [NordVPN application on your Mac](https://nordvpn.com/download/mac/) and connect to a VPN server. Note: The NordVPN (App Store) app is compatible with macOS 11 and later versions.
## Table of contents:
* [Downloading and installing](
* [Setting up the application](
* [Connecting to servers](
* [NordVPN features menu](
* [NordVPN preference settings](
## Downloading and installing
1. Go to the [NordVPN app page in the App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485#?platform=mac) or click download the App Store version of NordVPN on our downloads page:
2. Agree to Open App Store.
3. When the App Store launches, click on the blue Get button and choose to Install the app.
4. Once the download is finished, press the Open button.
## Setting up and using the application
1. Open your Launchpad and click on the NordVPN icon.
2. You can Log In or Sign Up in the top-right corner of the screen.
3. You will be redirected to your Nord Account. To log in, enter your registered email address and password. You can also sign in using your Google account or Apple ID or by entering a code. If you are a new user, you will need to create a [Nord Account](https://my.nordaccount.com/) by entering your email address and other required information.
4. After completing the above steps, you will be prompted to open the NordVPN app. Agree always to allow Nord Account and grant access to the app.
5. After a successful login, you will see the main NordVPN application window.Here, you can find NordVPN servers and navigate in the map itself, search bar, or specialty section.
## Connecting to servers
1. The Quick Connect button in the top-right corner will automatically connect you to a server.
2. To connect to a specific server, click on the Search field in the top-left corner of the app. Enter a country, a category, or a specific server number (e.g., Canada #1224) to find what you need.
3. All servers in the left sidebar are sorted by country and specialty.To connect to a specialty server, hover over one of the categories under [Specialty Servers](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained), and click on the three-dot menu to select a Country.
4. To connect to a specific country, click on it.
## NordVPN features menu
### Map
* Map - here, you can find and navigate NordVPN servers in the map itself, search bar, or specialty section
### Threat Protection Pro™/Threat Protection
* Threat Protection Pro™ is a special NordVPN feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. Available with selected NordVPN plans, Threat Protection Pro™ can work without an active VPN connection. Learn more about[ Threat Protection Pro™](https://nordvpn.com/features/threat-protection/).If your NordVPN subscription doesn’t include Threat Protection Pro™, you can use the Threat Protection feature instead. It blocks intrusive ads and malicious domains based on DNS filtering and works whenever you’re connected to a VPN server. Threat Protection comes with all NordVPN plans.
### Meshnet
* The [Meshnet](https://nordvpn.com/meshnet/) feature helps you to access devices over encrypted tunnels. [Learn more about Meshnet](https://meshnet.nordvpn.com/getting-started/meshnet-explained).
### Dark Web Monitor
* [Dark Web Monitor](https://nordvpn.com/features/dark-web-monitor/) scans the internet for any credential leaks associated with your registered NordVPN e-mail address.
### Presets
Presets let you load up a specified set of configurations, including server number, type, protocol, and more. You can configure your settings to experience a smooth session, for e.g., so that a streaming service or a game loads up instantly!
#### How to set up presets?
Start at the preferences page. You can either edit an existing preset or create a new one by clicking Add new.Let's build it from scratch. After pressing Add new, you will see a menu with the settings you can use. Give the preset a name. Next, select from available VPN protocols. If you change the default setting Use recommended, you’ll be able to alter the server type. Here you can set a specialty server or any regular one as your type.Depending on the server availability, you may also have the choice of selecting a specific region.Finally, you can add either a web page or an app to the preset. It will be displayed under the preset name on the main screen. If you press Add link button, a field will appear for the URL of the website you would like easy access to. After inserting the URL, press Enter to register it. When you're done, press Save preset, and it will be added to the main screen.
### Statistics
* Statistics show you more information about your connection.
### Settings
To change application settings and find various features click on the gear icon at the bottom-left corner of the app:
* Settings tab displays the NordVPN app settings.
### Quick Help
* Here you can find your connection logs, a direct to our Help Center, or our customer support email.
## NordVPN settings
### General
* Launch the app on computer startup — toggle to open the NordVPN app automatically every time you turn your device on.
* VPN Protocol — this option will let you choose from 3 different [connection protocols](https://support.nordvpn.com/hc/en-us/articles/19482810153745-Which-NordVPN-protocol-should-I-choose) (OpenVPN UDP, OpenVPN TCP, and NordLynx).
* Help Us Improve — makes NordVPN better by sending us aggregated anonymous data.
### Auto-connect
* When using an untrusted network — toggle to automatically be connected to a VPN when you're connected to a network that is not added to a Trusted network list.
* Connect to — you can select a specific country from the list.
* The current network — shows the network you are currently connected to.
* Trusted network — you won't be automatically connected to a VPN while on a trusted Wi-Fi network.
### Kill Switch
* [Kill Switch](https://nordvpn.com/features/vpn-kill-switch/) prevents unprotected access to the internet when your VPN connection accidentally drops.
* Advanced Kill Switch is an additional layer of security that can be enabled to prevent WebRTC leaks. However, it functions separately from the system-wide Internet Kill Switch. Read [more information about Kill Switch](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work).
* Stay invisible on a local network — this will let you [keep your device invisible on an unsafe local network](https://support.nordvpn.com/hc/en-us/articles/20225371443345-Staying-invisible-on-unsafe-local-networks-on-macOS).
### Appearance
* Appearance settings let you add an application to your dock and menu bar. Also, it lets you choose between dark and light modes.
### Other Apps
* Other Apps tab introduces other [Nord Security](https://nordsecurity.com/) products. As well as a scannable QR code that directly leads you to the NordVPN mobile app download.
### Account
* Account section shows your NordVPN profile and subscription information. Here you’ll also find links to [NordVPN Terms of Services](https://my.nordaccount.com/legal/terms-of-service/) and [Privacy Policy](https://my.nordaccount.com/legal/privacy-policy/).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHa8kGjEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFTUkC4EToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJUL2hjL2VuLXVzL2FydGljbGVzLzIwNDkyMzk1NDAzOTIxLUluc3RhbGxpbmctTm9yZFZQTi1BcHAtU3RvcmUtdmVyc2lvbi1vbi1tYWNPUwY7CFQ6CXJhbmtpCg%3D%3D--25cfc6f2529a29f3346aa8bdf09922df603a3ba8
|
How to reach NordVPN customer support?
|
While we don't offer phone support, we have different options to contact NordVPN customer support available 24/7 and ready to help you!
## Help Center
First off, if you run into any issues using NordVPN - check out our Help Center that is available in 14 languages: English, German, French, Danish, Italian, Spanish, Norwegian, Swedish, Dutch, Japanese, Korean, Polish, Portuguese-Brazilian, Traditional Chinese.
You can change the language by scrolling down until you see the language change option and clicking on the language you prefer. This will ensure that you can look for information in a language comfortable for you.
After you have set the language you want to look information in, you can find solutions in the help center by either:
* Searching for information using Help Center's search bar, which will list out articles according to the keywords typed in the search query:
* Navigating to one of the categories available in the Help Center:
* [FAQ](https://support.nordvpn.com/hc/en-us/categories/200593301-FAQ) - in this category you'll find Frequently asked questions and NordVPN app setup tutorials;
* [General info](https://support.nordvpn.com/hc/en-us/categories/360000293597-General-info) - here, you'll be able to find information on NordVPN functionalities, features, and SmartPlay;
* [Billing](https://support.nordvpn.com/hc/en-us/categories/360000293617-Billing) - this category covers payment, subscription, and account management topics;
* [Connectivity](https://support.nordvpn.com/hc/en-us/categories/200614302-Connectivity) - the last category available covers troubleshooting articles, here you can find help regarding NordVPN connectivity, internet speed with NordVPN on, manual setups for routers and different OSes, proxies.
## Support agents
However, if you're looking for assistance on your specific case, you can reach out to our developed conversation bots or human customer support agents by:
* Chat
* Email
We have two teams to assist you:
* Customer Care & Billing Team: They can tell you about NordVPN, help set up your devices, make sure you can access streaming sites, and answer questions about dedicated IPs. As well as helpyou with your NordVPN subscription, account, or payments.
* Connection Team: They can assist with setting up NordVPN on your router, fixing advanced connectivity problems, and helping in places with internet restrictions.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGygBq4EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEmPiK4EToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzE5NDgyNDE2Mjk2NTkzLUhvdy10by1yZWFjaC1Ob3JkVlBOLWN1c3RvbWVyLXN1cHBvcnQGOwhUOglyYW5raQY%3D--ffcb20a229af377673be4b5068aa0a0d954b1227
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How to delete my NordVPN account
|
Previously, account deletions could only be initiated by contacting us via email; however, we have now implemented an automated account deletion system that is more efficient and convenient for our customers to use.
You can now delete your NordVPN account by deleting your Nord Account. This deletion will apply to all Nord Security products and services, including NordLocker and NordPass.
If you wish to delete only NordLocker or NordPass, follow the articles below (note that it is not possible to delete NordVPN while keeping NordLocker or NordPass):
* [NordPass account deletion](https://support.nordpass.com/hc/en-us/articles/360006668297-How-to-delete-my-NordPass-account)
* [NordLocker account deletion](https://support.nordlocker.com/hc/en-us/articles/360007359957-Deleting-account)
Please note that you might be asked to provide additional information for verification purposes.
Please keep in mind that upon deletion, you will lose all access to the information that is saved in your NordPass and NordLocker accounts; thus, [you should export your passwords from NordPass. ](https://support.nordpass.com/hc/en-us/articles/360007646477-How-to-export-passwords-from-NordPass)And[ export your files from NordLocker](https://support.nordlocker.com/hc/en-us/articles/33044340057489-How-to-export-files-from-NordLocker).
To delete your account, follow the steps below:
1. [Log in to Nord Account](https://nordaccount.com/login/identifier?challenge=4%7C2c49dc76b8ca442aafd11cfff992eecd):
2. Click on your email address and go to account settings:
3. At the bottom of the page, you will see the account deletion section. Click delete account:
4. You must verify your email by entering the verification code sent to your email address.
5. After you have verified your account, you will be provided with the next steps to delete your account.
Alternatively, you can fill out our [account deletion request form](https://support.nordvpn.com/hc/en-us/requests/new?ticket_form_id=20661983960849) by following the instructions below:
1. Open the [account deletion request form](https://support.nordvpn.com/hc/en-us/requests/new?ticket_form_id=20661983960849).
2. Fill in the fields indicated below. This information is required to make sure that no one makes unauthorized changes to your account.
* Account's current email: Enter the email address you currently use for NordVPN.
* Amount paid: Type in the amount of money you paid the last time you made a payment to NordVPN.
* Method: Select the way you made your last payment (like credit card or PayPal) and enter any other required information.
* Payment date: Choose the exact date of your last payment.
* Reason: Let us know why you want to delete your account.
* Do you have a NordLocker or NordPass account?: Let us know if you also have an account for NordLocker or NordPass.
* Description: Add additional comments or requests for our support team.
* Attachments (Optional): Attach a picture of your last payment to help speed up the process.
3. Click the Submit button to finish.
Our customer support team will email you within 24 hours of your submission of the request form to discuss your account deletion.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBErkfG2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEmPiK4EToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDc3NDM0NTQyODY1LUhvdy10by1kZWxldGUtbXktTm9yZFZQTi1hY2NvdW50BjsIVDoJcmFua2kH--20441fa757c2fb7668a2c8f21a6277c31b175c2b
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Set up NordVPN on a Smart TV or Console
|
There are a few [ways to set up a VPN for your Smart TV](https://nordvpn.com/blog/vpn-for-smart-tv/) or console. Picking the best method will depend on your specific device. Choose the relevant option from the list below:
* Setting up NordVPN connection on TVs
* [Android-based TVs and Android TV boxes](
* [Amazon Fire TV](
* [Apple TV](
* [Chromecast and Roku](
* [KODI extension](
* [Samsung TV](
* Setting up NordVPN connection on gaming consoles
* [Xbox](
* [PlayStation](
* [Nintendo Switch](
## Setting up NordVPN connection on TVs
Most smart TVs don’t support built-in VPN functionality, with the exception of Android-based TVs, but you can get a VPN on TV with an additional step. Try the connection methods listed below:
### Android-based TVs and Android TV boxes
* Download the native [NordVPN app for Android TV](https://nordvpn.com/download/android-tv/). Learn [how to use NordVPN for Android TV](https://support.nordvpn.com/hc/en-us/articles/19928244437777-Installing-and-using-NordVPN-on-Android-TV-or-Nvidia-Shield).
* [Set up SmartDNS on Android TV](https://support.nordvpn.com/hc/en-us/articles/19564451081873-How-to-Set-Up-SmartDNS-on-Apple-TV).
* [Set up a NordVPN on your router](https://support.nordvpn.com/hc/en-us/articles/19426084718865-Setting-up-a-router-with-NordVPN).
* [Share a wireless VPN connection](https://support.nordvpn.com/hc/en-us/articles/19916181239313-Share-a-wireless-VPN-connection-Windows) from your Windows PC.
* [Share a VPN connection through an Ethernet cable](https://support.nordvpn.com/hc/en-us/articles/19918886350097-Sharing-a-VPN-connection-through-an-Ethernet-cable) from your Windows PC.
### Amazon Fire TV
* Download the native [NordVPN app for Amazon devices](https://nordvpn.com/download/firestick/). Learn [how to install NordVPN on Amazon Fire devices](https://support.nordvpn.com/hc/en-us/articles/19453529667089-Installing-NordVPN-on-Amazon-Fire-devices).
* [Set up a NordVPN on your router](https://support.nordvpn.com/Connectivity/Router/1047409322/Setting-up-a-router-with-NordVPN.htm).
* [Share a wireless VPN connection](https://support.nordvpn.com/Connectivity/Windows/1088053522/Sharing-a-wireless-Virtual-Private-Network-connection-from-your-Windows-PC.htm) from your Windows PC.
### Apple TV
* Download the native [NordVPN app for Apple TV](https://nordvpn.com/download/apple-tv/).
* [Set up SmartDNS on Apple TV](https://support.nordvpn.com/hc/en-us/articles/19564451081873-How-to-Set-Up-SmartDNS-on-Apple-TV).
* [Set up a NordVPN on your router](https://support.nordvpn.com/Connectivity/Router/1047409322/Setting-up-a-router-with-NordVPN.htm).
* [Share a wireless VPN connection](https://support.nordvpn.com/Connectivity/Windows/1088053522/Sharing-a-wireless-Virtual-Private-Network-connection-from-your-Windows-PC.htm) from your Windows PC.
* [Share a VPN connection through an Ethernet cable](https://support.nordvpn.com/Connectivity/Windows/1047409882/Sharing-a-VPN-connection-through-an-Ethernet-cable.htm) from your Windows PC.
### Chromecast and Roku
* [Set up a NordVPN on your router](https://support.nordvpn.com/Connectivity/Router/1047409322/Setting-up-a-router-with-NordVPN.htm).
* [Share a wireless VPN connection](https://support.nordvpn.com/Connectivity/Windows/1088053522/Sharing-a-wireless-Virtual-Private-Network-connection-from-your-Windows-PC.htm) from your Windows PC.
### KODI extension
* [Set up a KODI extension on NordVPN](https://support.nordvpn.com/hc/en-us/articles/19563635506065-How-can-I-use-Kodi-with-NordVPN).
### Samsung TV
* [Set up a NordVPN on your router](https://support.nordvpn.com/Connectivity/Router/1047409322/Setting-up-a-router-with-NordVPN.htm).
* [Share VPN via a mobile hotspot on Windows 10](https://support.nordvpn.com/hc/en-us/articles/19748256261649-Share-VPN-via-a-mobile-hotspot-on-Windows-10).
* [Share a wireless VPN connection](https://support.nordvpn.com/Connectivity/Windows/1088053522/Sharing-a-wireless-Virtual-Private-Network-connection-from-your-Windows-PC.htm) from your Windows PC.
* [Share a VPN connection through an Ethernet cable](https://support.nordvpn.com/Connectivity/Windows/1047409882/Sharing-a-VPN-connection-through-an-Ethernet-cable.htm) from your Windows PC.
## Setting up NordVPN connection on gaming consoles
Video game consoles such as Xbox, Playstation, or Nintendo Switch do not support built-in VPN functionality, however, you can set up a VPN on your gaming console with a few additional steps.
### Xbox console
If you want to set up a [VPN on Xbox](https://nordvpn.com/download/xbox/), try this:
* [Install NordVPN on your router](https://nordvpn.com/blog/setup-vpn-router/) and connect your Xbox to the Wi-Fi.
* [Connect Xbox to your Windows PC](https://nordvpn.com/download/xbox/#:~:text=Connect%20Xbox%20to%20your%20Windows%20PC).
### Playstation console
If you want to set up a [VPN on PlayStation](https://nordvpn.com/download/playstation/), try this:
* [Install NordVPN on your router](https://nordvpn.com/blog/setup-vpn-router/) and connect your Playstation to the Wi-Fi.
* [Connect PlayStation to your Windows PC](https://nordvpn.com/download/playstation/#:~:text=Connect%20PlayStation%20to%20your%20Windows%20PC).
### Nintendo Switch console
If you want to set up a [VPN on a Nintendo Switch](https://nordvpn.com/download/nintendo-switch/), try this:
* Connect via mobile hotspot:
1. Install NordVPN to a device of your choice (laptop, smartphone, or tablet)
2. Connect to any NordVPN server.
3. [Set up a mobile hotspot](https://support.nordvpn.com/hc/en-us/articles/19748256261649-Share-VPN-via-a-mobile-hotspot-on-Windows-10).
4. Connect your Nintendo Switch to the hotspot.
* [Install NordVPN on your router](https://nordvpn.com/blog/setup-vpn-router/) and connect your Nintendo Switch to the Wi-Fi.
The NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH8EBC4EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHFXQgTEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJOL2hjL2VuLXVzL2FydGljbGVzLzE5NDgyMjQxMjAzMjE3LVNldC11cC1Ob3JkVlBOLW9uLWEtU21hcnQtVFYtb3ItQ29uc29sZQY7CFQ6CXJhbmtpBw%3D%3D--de8e4c9b15d5757bdfa2401337b52f8dd89139cb
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What is SmartDNS?
|
SmartDNS is a technology that lets you access content on your smart TV that may not be available in your region. SmartDNS is integrated into [NordVPN SmartPlay](https://nordvpn.com/features/streaming/smart-play/), so you only need to have a [NordVPN subscription](https://nordvpn.com/pricing/) to access it. SmartDNS does not protect your devices the way a [VPN connection](https://nordvpn.com/what-is-a-vpn/) does — it simply provides access to streaming content. Keep in mind that it may not work with all of the streaming services you can access while connected to NordVPN.
Table of contents:
* [SmartDNS-supported streaming services](
* [How to enable the SmartDNS feature](
* [How to set up the SmartDNS feature on your device](
## SmartDNS-supported streaming services
The landscape of streaming entertainment offers a multitude of choices. To help you navigate these options, the following list presents the complete selection of SmartDNS-supported supported services:
* Amazon Prime (US region)
* Disney Plus (US region)
* Fox Now / Fox Sports Go / Fox News (US region)
* MAX (US region)
* Netflix Originals
* Paramount+
* Peacock TV
* Fubo TV
## How to enable the SmartDNS feature
The activation process is designed for simplicity, allowing you to quickly access region-locked content. Follow these steps to enable NordVPN's SmartDNS feature:
1. Allowlist [your original IP address](https://nordvpn.com/what-is-my-ip/) — the one you have when your VPN is switched off. Make sure to allowlist your IPv4 address, not IPv6, as we do not support IPv6 yet.
2. Disconnect from NordVPN (or any other VPN connection).
3. Log in to your NordAccount:
4. Then, select the NordVPN button located in the upper-left section on your dashboard:
5. Click the enable button on the SmartDNS tab:
6. Activate the SmartDNS feature by clicking on the activate SmartDNS button:Note: the activation can take up to 10 minutes. In the meantime, the status will be shown as pending.
## How to set up the SmartDNS feature on your device
NordVPN SmartDNS offers a simple setup process, allowing you to quickly configure your devices and access geo-restricted streaming content by adjusting a few network settings.
Here’s how to set up SmartDNS on NordVPN for the following devices:
* [SmartDNS on LG TV](https://support.nordvpn.com/hc/en-us/articles/19564250144273-Set-Up-SmartDNS-VPN-feature-on-LG-TV)
* [SmartDNS on Apple TV](https://support.nordvpn.com/hc/en-us/articles/19564451081873-How-to-Set-Up-SmartDNS-on-Apple-TV)
For instructions for other devices, use these [DNS servers](https://nordvpn.com/blog/what-is-dns-server/):
* Primary: 103.86.96.103
* Secondary (if available): 103.86.99.103
If you experience any issues or have additional questions, do not hesitate to [submit a request](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-to-reach-NordVPN-customer-support) to our customer success team.
The NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the [NordVPN Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEgsuKuEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHFXQgTEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI3L2hjL2VuLXVzL2FydGljbGVzLzE5NDQyODI1MzA2MjU3LVdoYXQtaXMtU21hcnRETlMGOwhUOglyYW5raQg%3D--619e50444ef637334ecc73e4a0d6ed696f7bd65c
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How to start using NordVPN
|
If you are interested in starting to use the NordVPN service but are unsure how to do so, this article will introduce you to the steps needed to begin using NordVPN today.
In this article we will cover:
* [Downloading NordVPN](
* [Installing NordVPN](
* [Purchasing a NordVPN plan](
* [Connecting to NordVPN](
* [Connecting to NordVPN on Linux](
* [Additional NordVPN features](
## Downloading NordVPN
To begin using NordVPN, you will first need to download the application for your respective device:
* Download the NordVPN application for Windows
* Download the NordVPN application for macOS
* Download the NordVPN application for Linux
* Download the NordVPN application for Android
* Download the NordVPN application for iOS
## Installing NordVPN
If you are not sure how to install and set up the application, choose the OS you're going to use and follow one of the guides below:
* Learn how to install NordVPN on Windows 7 and 8.1
* Learn how to install NordVPN on Windows 10 and 11
* Learn how to install NordVPN on macOS
* Learn how to install NordVPN on Linux
* Learn how to install NordVPN on Android
* Learn how to install NordVPN on iOS
Once the application has been set up, you need to purchase the desired plan.
## Purchasing a NordVPN plan
The following article will introduce you to [NordVPN Plans and Prices](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service). And if you're uncertain how to proceed with the purchase, read the article on [purchasing a NordVPN subscription](https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription).
Once you have an active subscription, you need to connect to NordVPN.
## Connecting to NordVPN
In order to connect to NordVPN, follow along below:
1. Use the quick connect button:Alternatively, you can use the dots on the map to connect to specific locations.
2. Click the dot in a country:Lastly, you may also use the search bar.
3. Type in the name of the country you would like to connect to:
### Connecting to NordVPN on Linux
To connect on a Linux device, you will need to type in the following commands :
```
nordvpn connect
```
```
nordvpn c
```
To connect to specific servers, use:
```
nordvpn connect <country_code server_number>
```
(eg. nordvpn connect uk715)
Follow our article on how to [connect to NordVPN using Linux Terminal](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
That's it! Now you can begin using the app and investigating the different features.
## Additional NordVPN features
Here you can find some articles covering NordVPN's features:
* [Different NordVPN server categories explained](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained)
* [NordVPN Kill Switch: how does it work](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work)
* [What is Threat Protection Pro™ and Threat Protection?](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection)
* [Dedicated NordVPN IP addresses](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFpIBV0EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEmPiK4EToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjg5Nzc5OTUyMDE3LUhvdy10by1zdGFydC11c2luZy1Ob3JkVlBOBjsIVDoJcmFua2kI--0caf8ec5eb4b3cee10eb0d1aedfbb27d13b04dea
|
Does NordVPN have a free trial
|
NordVPN does not offer a free trial for purchases made on its website, but we do provide our customers with a [30-day money-back guarantee](https://nordvpn.com/risk-free-vpn/) to try out our services: "Every customer is eligible for a refund, as long as their initial payment is not older than 30 days."
This and other conditions of our service can be found in our [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
A free trial is available for Android users that download our [VPN for Android from Google Play](https://play.google.com/store/apps/details?id=com.nordvpn.android&hl=en&gl=US). This trial is organized by Google Play itself and follows its Terms of Service.
Please keep in mind that we only allow one free trial per customer, so make sure you log into your NordVPN account when ordering a subscription. You can cancel the free Android trial (and avoid being charged) on Google Play.
If you have any questions regarding the trial, [contact the Google Play Store directly](https://support.google.com/store#topic=3237699&contact=1).
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How to re-install NordVPN on Android
|
To reinstall NordVPN on your Android device and ensure you have the latest version for the best experience, follow these steps.
1. Open the Settings app on your phone and select Apps or Apps & Notifications (the selection may vary depending on your phone type).
2. After opening the Apps settings, you may also need to press Manage Apps (this may vary depending on your phone type).
3. After opening Manage apps (or just Apps, depending on your phone model), search for or scroll down to find and tap the NordVPN app.
4. Tap Uninstall and confirm app deletion.
5. Once uninstalled, download the latest NordVPN app version from [Google Play](https://play.google.com/store/apps/details?id=com.nordvpn.android&hl=en&pli=1) or our website, where you’ll also find setup instructions.
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Which routers don’t support NordVPN
|
On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/).
If you use any of the routers listed below with their native firmware, you will not be able to use them with our service:
* Arris
* Belkin
* Cisco
* D-Link
* Huawei
* Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535))
* Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/))
* [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN)
* TRENDnet
* Tenda
* TotoLink
* Ubee
* Orbi
* Spectrum
* Xfinity
* Eero
* Verizon
* AT&T
* FRITZ!Box
* Most ISP-provided routers that were mentioned above
You can install the following custom firmware on some of the aforementioned models to make them work:
* DD-WRT: <https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices>
* Tomato: <https://tomato.groov.pl/?page_id=69>
* Padavan: <https://en.techinfodepot.shoutwiki.com/wiki/List_of_Padavan_firmware_supported_devices>
* OpenWRT: <https://wiki.openwrt.org/toh/start>
* Merlin: <https://github.com/RMerl/asuswrt-merlin/wiki/Supported-Devices>
## Other tips for router connectivity:
* If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help.
* If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance.
* Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
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Setting up TP-Link with NordVPN
|
Do you want to use NordVPN with more than ten devices at the same time? Or set up a VPN connection on your router? Then an OpenVPN connection is a go-to choice.You can set up a NordVPN connection on TP-Link routers that have OpenVPN client settings available. For a complete list of compatible routers, please refer to [TP-Link documentation](https://community.tp-link.com/en/home/forum/topic/272492).
If your router is compatible with NordVPN, log in to the control panel of your TP-Link router. It can usually be accessed using one of the following IP addresses via an internet browser:192.168.0.1 or 192.168.1.1
1. Navigate to Advanced > VPN Client.
2. Enable VPN Client, then save the settings.
3. In the Server List section, click Add, and a new profile configuration window should show up.
4. In the pop-up window, fill in the available fields as follows:Description: NordVPN (or any name you choose)VPN Type: OpenVPNUsername: your NordVPN service usernamePassword: your NordVPN service password
5. You can find your NordVPN service credentials (service username and password) in the Nord Account dashboard: [https://my.nordaccount.com/login/.](https://my.nordaccount.com/login/)
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. Paste credentials to the router interface profile window.
2. Download OpenVPN client configuration files.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
1. After downloading the files, go back to the control panel of your router and click Browse in the pop-up window.
2. Navigate to the configuration file you’ve just downloaded and click Open.
3. Save the configured settings by clicking the Save button.In the Server List, enable the newly created NordVPN connection.In the Device List section, click on the Add button.
4. Choose the devices you wish to use the VPN connection on and click the OK button.
5. Enable VPN Access for the added devices by clicking on the slider.
Now, all of the devices that you have added to the Device List will have access to the VPN connection. To add any new devices, repeat steps 11 and 12.
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Manual OpenVPN connection setup on iPad / iPhone
|
Note: if you are using iOS 15 or later, please follow this tutorial.
OpenVPN is a popular protocol our specialty servers use to provide extra functionality. This is an alternative connection method for when you are having trouble with the [native NordVPN app for iOS](https://nordvpn.com/download/ios/). Here’s how to configure your iOS device for this connection method:
1. Go to the [App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485?mt=8) on your iPad/iPhone.
2. Tap on Search.
3. Type openvpn connect in the search bar.
4. Tap on the installation button.
5. Enter your iTunes Store credentials and tap OK.
6. Once the app is installed, download the .OVPN configuration file.
Follow the steps below to find the manual connection configuration files:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the OpenVPN configuration files tab.
4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Select Open in OpenVPN.Alternatively, if you're brought to a safari window, follow these steps:
1. Click on the Share icon:
2. In the application list, select the OpenVPN Connect application (in case you don't see it, select more and then choose the application as mentioned earlier):
3. Once the OpenVPN Connect application is open, select File:
4. Afterward, select Add:
2. Enter your NordVPN service credentials, choose to save the password in a keychain, and tap ADD in the top right corner.You can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. You will see a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.
2. Tap on the toggle switch to connect to VPN.
3. That’s it! You have successfully connected.
4. To change a server, disconnect from the current server by tapping the toggle switch next to it and enable another imported profile.
5. To disconnect, tap on the same toggle button you used to connect.
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How to start using NordVPN
|
If you are interested in starting to use the NordVPN service but are unsure how to do so, this article will introduce you to the steps needed to begin using NordVPN today.
In this article we will cover:
* [Downloading NordVPN](
* [Installing NordVPN](
* [Purchasing a NordVPN plan](
* [Connecting to NordVPN](
* [Connecting to NordVPN on Linux](
* [Additional NordVPN features](
## Downloading NordVPN
To begin using NordVPN, you will first need to download the application for your respective device:
* Download the NordVPN application for Windows
* Download the NordVPN application for macOS
* Download the NordVPN application for Linux
* Download the NordVPN application for Android
* Download the NordVPN application for iOS
## Installing NordVPN
If you are not sure how to install and set up the application, choose the OS you're going to use and follow one of the guides below:
* Learn how to install NordVPN on Windows 7 and 8.1
* Learn how to install NordVPN on Windows 10 and 11
* Learn how to install NordVPN on macOS
* Learn how to install NordVPN on Linux
* Learn how to install NordVPN on Android
* Learn how to install NordVPN on iOS
Once the application has been set up, you need to purchase the desired plan.
## Purchasing a NordVPN plan
The following article will introduce you to [NordVPN Plans and Prices](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service). And if you're uncertain how to proceed with the purchase, read the article on [purchasing a NordVPN subscription](https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription).
Once you have an active subscription, you need to connect to NordVPN.
## Connecting to NordVPN
In order to connect to NordVPN, follow along below:
1. Use the quick connect button:Alternatively, you can use the dots on the map to connect to specific locations.
2. Click the dot in a country:Lastly, you may also use the search bar.
3. Type in the name of the country you would like to connect to:
### Connecting to NordVPN on Linux
To connect on a Linux device, you will need to type in the following commands :
```
nordvpn connect
```
```
nordvpn c
```
To connect to specific servers, use:
```
nordvpn connect <country_code server_number>
```
(eg. nordvpn connect uk715)
Follow our article on how to [connect to NordVPN using Linux Terminal](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
That's it! Now you can begin using the app and investigating the different features.
## Additional NordVPN features
Here you can find some articles covering NordVPN's features:
* [Different NordVPN server categories explained](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained)
* [NordVPN Kill Switch: how does it work](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work)
* [What is Threat Protection Pro™ and Threat Protection?](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection)
* [Dedicated NordVPN IP addresses](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses)
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How to use NordVPN with Plex
|
Plex is a media server that can be set up on a computer or NAS device. To access Plex, the computer and server must be in the same local subnet.
Accessing Plex remotely requires port-forwarding, which is unavailable with NordVPN servers. However, you can use NordVPN’s Meshnet feature to set up a secure local area network and connect devices directly. That way, you can access your Plex server from anywhere across the globe.
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Connect to NordVPN with Firefox extension
|
## Setting up NordVPN extension on Firefox
You can get the [VPN service for Firefox](https://nordvpn.com/download/firefox-extension/) from the [Firefox website for extensions](https://addons.mozilla.org/en-US/firefox/addon/nordvpn-proxy-extension/).
1. To install the extension click Add to Firefox.
2. Afterward, you will be prompted to grant permission for this application, click Add.
3. After that, you will be asked to allow the extension to run in a private window, check this and click "Okay". 
4. After the installation is finished NordVPN logo will appear on the Toolbar on the top right corner of the browser.
5. Click on the NordVPN logo and you will be prompted to sign in, use your NordVPN credentials to do so. 
## Using and customizing the NordVPN Firefox Extension
Let's look at how you can make the first connection and adjust the extension settings to suit your needs. 
1. Protected status: when you connect to a NordVPN server, this bar will confirm that your connection is successful by displaying the status as Protected.
2. Quick Connect: the fastest way to begin using the NordVPN extension. After pressing Quick Connect, you'll be immediately connected to a NordVPN server.
3. Search: whereas the Quick Connect option will decide on a server location for you, this option allows you to specify the country of the NordVPN server.
4. Settings: here, you can find your General, Connection, Security and privacy settings.General: in these settings, you can find your subscription information, application appearance, language preferences, and a function to import and export [split tunneling](https://support.nordvpn.com/hc/en-us/articles/20321703651985-Split-Tunneling-feature-on-NordVPN-extension) settings.Connection: when accessing connection settings, you can choose to automatically connect to NordVPN servers or add URLs that you wish to be excluded from the NordVPN connection.Security and privacy: enable the [WebRTC](https://support.nordvpn.com/hc/en-us/articles/20318383008529-How-to-stop-WebRTC-leaks) Leaks option and the [Threat Protection](https://support.nordvpn.com/General-info/Features/1047407402/What-are-Threat-Protection-and-Threat-Protection-Lite.htm) feature. Also, choose to turn on security warnings for suspicious websites.
5. Support Assistance: more information about the extension and live chat with an agent option can be found here.
6. Notifications: updates and news about the NordVPN extension.
7. Main extension window: If you click here, you can open the main extension window.
8. List of Recently Connected Countries: This section displays the countries to which you have established a recent connection. In case you haven't connected to any server yet, you will find recommendations for countries to connect to.
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Checking and changing your WiFi configuration
|
## Table of contents
* [Checking connected WiFi configuration](
* [Understanding if the WiFi configuration is correct](
* [Changing router settings](
## Checking connected WiFi configuration
When you are connected to WiFi, find the IP configuration of the network you are connected to. The important bits are the IP address and the subnet mask. In this case the IP addresses are local, not to be confused with public IP addresses.
Example on iOS:
Tap the i icon next to the connected WiFi and then scroll down to find the IP address info:
Example on macOS:
Open WiFi in System Settings, click Details next to the connected WiFi, then select TCP/IP:
## Understanding if the WiFi configuration is correct
WiFi networks normally should use a standard local network configuration.
Both the IP address and the subnet mask should be within one of these three ranges:
IP Address | Subnet Mask
---|---
10.x.x.x | 255.x.x.x
172.16.x.x – 172.31.x.x | 255.240.x.x – 255.255.x.x
192.168.x.x | 255.255.x.x
Where x can be any number. Adapted from RFC 1918.
## Changing router settings
If you have found that your local network configuration is incorrect, follow these instructions.
Warning: changing these settings may cause your network setup to stop working. If you are not managing your network yourself, we advise you to contact your network administrator before changing these settings.
These instructions are general guidelines. Steps may differ based on the router manufacturer and software version.
1. Log in to your router
2. Find DHCP settings
The following parameters are a suggestion that should work in regular home network setups. If the network setup is more complicated, then these settings may not be suitable.
1. Make sure that DHCP is enabled
2. Set router IP to: 192.168.0.1
3. Set subnet mask to: 255.255.255.0
4. Set DHCP range to: 192.168.0.10 - 192.168.0.200
5. Save the settings
After saving the settings, the router configuration page will not work anymore, because the IP address is changed. You will need to use the new IP address (192.168.0.1) to connect and configure the router in the future.
Devices connected to this network may need to be reconnected.
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Discontinuation of the legacy API endpoints on NordVPN
|
As part of our ongoing commitment to enhance infrastructure and improve security, we wish to notify you of the upcoming deprecation of certain API endpoints on all OSes. The affected endpoints are as follows:
https://nordvpn.com/api/server/statshttps://nordvpn.com/api/files/ziphttps://nordvpn.com/api/vpn/check/fullhttps://nordvpn.com/api/server
It is important to note that this modification will not impact the experience of users utilizing our NordVPN application obtained either directly from us or through officially recognized app stores. It should be emphasized that users who have created custom scripts or various integrations in a do-it-yourself approach may experience changes. These endpoints were not originally designed for such purposes.
To ensure a seamless transition, a range of deprecation methods will be implemented aimed at gradually decreasing the utilization of these specific API endpoints.
The deprecation process will commence on January 10, 2024, with a complete discontinuation of the legacy API endpoints scheduled for March 1, 2024. We appreciate your understanding and cooperation as we continue to strive for excellence in our services.
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What is your money-back policy?
|
Here is the refund and cancellation policy at the core of our 30-day money-back guarantee:
“...if you are not satisfied with our Services, you may cancel the Subscription and request a refund within 30 days following your purchase of our Services (“Money Back Guarantee”). Please note that Subscriptions may be refunded on the basis of the Money Back Guarantee only after the initial purchase. Once a Subscription is renewed, it cannot be refunded on the basis of the Money Back Guarantee, unless applicable law provides otherwise.”
This and other conditions of our service can be found in our [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
Here are our instructions for [how to cancel](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-auto-renewal-for-your-subscription) automatic payment renewal.
## Requesting a refund
Previously, refunds could only be processed through our support team. We have now implemented an automated refund system that is more efficient, faster, and convenient for our customers to use. This change also improves our ability to gather feedback, allowing us to better understand issues and improve our service. As we continue to refine this new process, your feedback is welcomed to help us enhance it further.
To request a refund for your payment, contact our customer support team via live chat available in the bottom right corner of the page, and indicate you would like us to refund your payment.
1. You will receive a link to your Nord Account dashboard. Follow the link and verify it’s you who’s trying to access the account.
2. In the following window, you will see which payments are eligible for a refund. Such payments will have a Refund button available. To proceed, click on Refund.Please keep in mind that not all payments are eligible for refunds, and certain terms apply depending on where you bought the subscription:
* * Apple App Store: Subscriptions purchased via the Apple App Store are subject to Apple's refund policies. We're unable to issue refunds for payments made through the Apple App Store. For assistance, please reach out to Apple directly via Apple Support.
* Amazon Appstore: If you've purchased your subscription through the Amazon App Store, contact Amazon directly for assistance via Amazon Support.
* Google Play Store: Refunds for payments made through the Google Play Store can be requested through NordVPN’s customer support, provided they fall within the refund terms outlined above. Additionally, if the payment was made within the last 48 hours, you can request a refund directly from your Google Play account. For more details, visit Google Play Support.
* Retailers or resellers: If you've purchased a subscription outside the NordVPN website (e.g., physical store, online shop, or marketplace like BestBuy or StackSocial), please contact the retailer directly regarding the refund.
1. In the following window, select the reason for canceling the service and requesting a refund. Your feedback is invaluable because it helps us pinpoint areas for improvement and ensures a better experience for all our users.Once completed, click Submit and Continue. 
2. You will see your refund summary. You can confirm it by clicking Refund.
3. After submitting the request, you will receive a confirmation email saying that your refund has been ordered.
4. You should now see the refund status for your payment as Refund Processing. This means that your request has been received and is currently being processed. This process can take up to a few hours*.*Please note, that due to recent implementation, it may take up to 4 hours for a refund request to be processed.
5. Once the refund is complete, the refund status on your dashboard will change to Refunded, and you will receive a confirmation email. Please note that depending on your payment method, it may take up to 10 business days for the refund to reach your account. If there was an error or you have any other questions, please contact our customer support team directly.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH9Jde2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGugv8SEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzE5NDc2OTkxMzExMTIxLVdoYXQtaXMteW91ci1tb25leS1iYWNrLXBvbGljeQY7CFQ6CXJhbmtpCg%3D%3D--24eb17ce894935446a8ad3bf8d9c296c17e08ae5
|
What is CAPTCHA?
|
A CAPTCHA is a type of security feature used on websites and online forms to determine whether the user is a human or a computer program (often referred to as a 'bot'). The term "CAPTCHA" stands for "Completely Automated Public Turing Test To Tell Computers And Humans Apart." It is commonly used by services like Google to distinguish between humans and automated systems. There are various types of CAPTCHAs, including text-based, picture-based, and sound-based tests. Typically, you may need to choose pieces of an image or enter specific words or numbers to solve the CAPTCHA and prove you are human.
|
https://support.nordvpn.com/hc/en-us/articles/20228445949713-How-to-deal-with-CAPTCHA
|
What to do if Amazon is not working with NordVPN
|
If you can’t access Amazon with NordVPN, follow the steps below.
1. Connect to a different VPN server.
2. [Change the VPN protocol to OpenVPN UDP or TCP](https://support.nordvpn.com/hc/en-us/articles/20465552867345).
3. Do a [NordVPN DNS leak test](https://nordvpn.com/dns-leak-test/) while connected to our servers. If the results bring back your IP address, configure your device manually to use private NordVPN DNS servers.
4. [Clear your browser cache.](https://nordvpn.com/blog/how-to-clear-your-cache/)
5. Use a different browser or open Amazon in private browser mode.
6. Disable the [Threat Protection](https://support.nordvpn.com/hc/en-us/articles/19508765521425) feature. If you’re using Threat Protection Pro™, exclude Amazon from the blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude Amazon from threat blocking.
7. Allowlist NordVPN in the settings of your antivirus if you are using one.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHAmA8SEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGB6SxWFToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJXL2hjL2VuLXVzL2FydGljbGVzLzIwOTY4MjkyMDA3OTUzLVdoYXQtdG8tZG8taWYtQW1hem9uLWlzLW5vdC13b3JraW5nLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCA%3D%3D--be2726450e060e1623eefaa73a200b682713c711
|
What to do if YouTube TV is not working with NordVPN
|
YouTube TV works only on desktop devices. To access YouTube TV, connect to one of NordVPN’s US servers.
If Youtube TV restricts your access while using NordVPN, follow the steps below.
1. [Clear your browser cache](https://nordvpn.com/blog/how-to-clear-your-cache/).
2. Use a different browser or open YouTube TV in a private browser mode.
3. Disable the [Threat Protection](https://support.nordvpn.com/hc/en-us/articles/19508765521425) feature. If you’re using Threat Protection Pro™, exclude YouTube TV from the blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude YouTube TV from threat blocking.
4. Do a NordVPN DNS leak test while connected to our servers. If the results bring back your IP address, configure your device manually to use private NordVPN DNS servers.
5. Allowlist NordVPN in the settings of your antivirus if you are using one.
6. Connect to different US servers.
7. Emulate your location on Google Chrome:
* Once Google Chrome is opened, Press Ctrl + Shift + I to access Developer Tools.
* Select the three-dot menu icon in the top right of the pane.
* Scroll to More Tools and select Sensors.
* Switch your location.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEgzscREzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGB6SxWFToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJbL2hjL2VuLXVzL2FydGljbGVzLzIwOTY3MDg3NTQ2NTEzLVdoYXQtdG8tZG8taWYtWW91VHViZS1UVi1pcy1ub3Qtd29ya2luZy13aXRoLU5vcmRWUE4GOwhUOglyYW5raQk%3D--93653c6dbb5eb446eb5cb83f724d9540df7ef6d1
|
How to use NordVPN with Plex
|
Plex is a media server that can be set up on a computer or NAS device. To access Plex, the computer and server must be in the same local subnet.
Accessing Plex remotely requires port-forwarding, which is unavailable with NordVPN servers. However, you can use NordVPN’s Meshnet feature to set up a secure local area network and connect devices directly. That way, you can access your Plex server from anywhere across the globe.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBE1hBATEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGB6SxWFToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJDL2hjL2VuLXVzL2FydGljbGVzLzIwOTcyNjAyNDA2MTYxLUhvdy10by11c2UtTm9yZFZQTi13aXRoLVBsZXgGOwhUOglyYW5raQo%3D--345d38412098441fa62f950910acba59caf136e7
|
How to use NordVPN with Plex
|
Plex is a media server that can be set up on a computer or NAS device. To access Plex, the computer and server must be in the same local subnet.
Accessing Plex remotely requires port-forwarding, which is unavailable with NordVPN servers. However, you can use NordVPN’s Meshnet feature to set up a secure local area network and connect devices directly. That way, you can access your Plex server from anywhere across the globe.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBE1hBATEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFLgRqiEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJDL2hjL2VuLXVzL2FydGljbGVzLzIwOTcyNjAyNDA2MTYxLUhvdy10by11c2UtTm9yZFZQTi13aXRoLVBsZXgGOwhUOglyYW5raQY%3D--053f4fb6d926d38e2a6677c001b8d57f3b06bdf7
|
How to build the NordVPN Docker image
|
Docker is a tool for easy deployment and management of applications in lightweight containers. Setting up NordVPN on a Docker container will secure your internet connection and protect your online privacy of other Docker containers as well.
## Setting up the Docker environment
To build the NordVPN Docker image on Linux, you will first need to set up the Docker environment:
1. [Install the Docker engine on Linux](https://docs.docker.com/engine/install/ubuntu/).
2. Once you have Docker installed, go to the terminal.
3. Create a new directory for your image using this command:
```
mkdir <directory name>
```
4. Go to the created directory:
```
cd <path/to/directory>
```
5. Create a Dockerfile:
```
touch Dockerfile
```
6. Go to the file with your preferred text editor. In this example, we use nano.
```
nano Dockerfile
```
7. Copy and paste the following script into the file:
```
FROM ubuntu:24.04RUN apt-get update && \
apt-get install -y --no-install-recommends wget apt-transport-https ca-certificates && \
apt-get install -y --no-install-recommends wget apt-transport-https ca-certificates && \ wget -qO /etc/apt/trusted.gpg.d/nordvpn_public.asc https://repo.nordvpn.com/gpg/nordvpn_public.asc && \ echo "deb https://repo.nordvpn.com/deb/nordvpn/debian stable main" > /etc/apt/sources.list.d/nordvpn.list && \ apt-get update && \ apt-get install -y --no-install-recommends nordvpn && \ apt-get clean && \ rm -rf /var/lib/apt/lists/*ENTRYPOINT /etc/init.d/nordvpn start && sleep 5 && /bin/bash -c "$@"CMD bash
```
8. Click Ctrl + X, then Y, and finally, Enter to save and exit.
Now, you've successfully set up a Docker environment for further NordVPN Docker image building.
## Building the NordVPN Docker image
After you have set up the environment in Docker, make sure you’re in the same directory you have just created, which stores the Dockerfile. Once you’re certain you’re in the correct directory, you can proceed with building the NordVPN Docker image by following these steps:
1. Build the image with this command (add your desired image name):
```
sudo docker build -t <image name> .
```
Note: Do not forget the dot at the end of the command line.
2. Run the image:
```
sudo docker run -it --hostname mycontainer --cap-add=NET_ADMIN --sysctl net.ipv6.conf.all.disable_ipv6=0 <image name>
```
Explanation:-it - instructs Docker to allocate a pseudo-TTY connected to the container’s stdin; creating an interactive bash shell in the container;--cap-add - needed to successfully run the NordVPN Daemon and connect to our servers;--sysctl net.ipv6.conf.all.disable_ipv6=0 - [disables IPv6 traffic on Linux](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) for the NordVPN container, making sure that there are no leaks after connecting to our servers.--hostname - the hostname for your container. The flag should be used to prevent Meshnet hostname from changing after restarting the Docker container.
3. [Login to NordVPN using a token](https://support.nordvpn.com/hc/en-us/articles/20286980309265-How-to-use-a-token-with-NordVPN-on-Linux) method:
```
nordvpn login --token <your token>
```
After the steps are done, you have successfully set up NordVPN Docker image.
For more detailed information on how to use Docker, check the Docker documentation.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEVbRGdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFLgRqiEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzIwNDY1ODExNTI3MDU3LUhvdy10by1idWlsZC10aGUtTm9yZFZQTi1Eb2NrZXItaW1hZ2UGOwhUOglyYW5raQc%3D--9296df4d6ee07baa6916d178aa8841f47ef93ddd
|
DD-WRT setup with FlashRouters Privacy app
|
You can set up a VPN on your router easily with [FlashRouters](https://nordvpn.com/flashrouters/).
### DD-WRT firmware build requirements
The minimum required DD-WRT build version for the FlashRouters Privacy App is 02-10-2020-r42335. You can download the latest DD-WRT firmware build for your router model [here](https://support.flashrouters.com/dd-wrt/dd-wrt-features/i-want-to-upgrade-the-dd-wrt-firmware-of-my-flashrouter/).
#### Officially supported routers:
* Asus RT-AC5300
* Asus RT-AC56U
* Asus RT-AC66U
* Asus RT-AC68U
* Linksys WRT1200AC
* Linksys WRT1900AC
* Linksys WRT1900ACv2
* Linksys WRT1900ACS
* Linksys WRT3200ACM
* Linksys WRT32X
* Netgear R6300v2
* Netgear R6400v2
* Netgear R7000
* Netgear R7800
* Netgear R8000
* Netgear R8500
* Netgear R9000
Contact the FlashRouters support if you are uncertain about the model of your router or you can’t find it in the list above.
### How to Install the FlashRouters Privacy App
1. Make sure the router is connected to the internet.
2. Go to Administration > Commands, then copy and paste the following line:
```
curl --silent --retry 3 https://api.flashroutersapp.com/api/v1.0/ddwrt/group/privacy/provider/NordVPN/install | sh
```
3. Click Run Commands.
4. You should see an Installation Successful message.
### How to access the FlashRouters Privacy App
There are a few ways to access the FlashRouters Privacy App:
1. Go to [flashroutersapp.com](https://flashroutersapp.com/)
2. In the DD-WRT settings, go to Status > MyPage
3. Directly at <http://192.168.11.1/MyPage.asp>
### How to connect to NordVPN
1. Make sure you are on the Connect page in the FlashRouters App and enter your NordVPN account username and password.
You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
1. Click Set up NordVPN manually.
2. You will receive a verification code in your email that you use for NordVPN services. Type the code in: 
3. Copy the credentials using the “Copy” buttons on the right:
2. Select a [NordVPN server](https://nordvpn.com/servers/):
* You can scroll through the server dropdown list or type the desired server in the search bar.
* Sort servers by country closest to you.
* Sort servers by least loaded country.
3. Click Connect.
### Using Auto-Connect and Global Kill Switch
1. Check the Auto-Connect box to make FlashRouter connect to NordVPN automatically upon reboot.
2. Check Global Kill Switch to kill internet connection if the VPN disconnects unexpectedly.
### Using the Options page
1. Device Renaming
2. Policy Routing for Devices:
* Default - Connected to VPN
* Kill-Switch - [Kill Switch](https://nordvpn.com/features/vpn-kill-switch/) per device (Global Kill Switch must be disabled)
* VPN-bypass - device connects directly to the ISP
3. Policy Routing for Websites and Host IPs:
### Simple Setup
DNS Servers: Enter any custom DNS servers from a trusted source like Google and OpenDNS, or the NordVPN DNS servers: 103.86.96.100 and 103.86.99.100.Wi-Fi 2.4 GHz: View and/or edit your FlashRouter 2.4 GHz Wi-Fi network SSID or Password. When you click Apply, your router will automatically reboot, and the 2.4 GHz Wi-Fi network information will be updated.Wi-Fi 5.0 GHz: View and/or edit your FlashRouter 5.0 GHz Wi-Fi network SSID or Password. When you click Apply, your router will automatically reboot, and the 5.0 GHz Wi-Fi network information will be updated.Note: If you have a tri-band router, another Wi-Fi 5 GHz section will be in this area.Remember: After changing the Wi-Fi information, you will need to rejoin the network to regain access to your router and the FlashRouters App.Back to DD-WRT: Click if you would like to change additional settings within the DD-WRT firmware GUI.Configure VPN: All done? Move on to the VPN setup in the FlashRouters Privacy App. More information is available [here](https://support.flashrouters.com/dd-wrt/fr-dd-wrt-privacy-app-features/fr-privacy-app-simple-setup-page-changing-basic-router-settings/).
If you have any issues with the FlashRouters App, please contact the FlashRouters support via [this form](https://www.flashrouters.com/contact/).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJF%2Fik6cEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFLgRqiEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJRL2hjL2VuLXVzL2FydGljbGVzLzIwNDYyNTQxODk3NjE3LURELVdSVC1zZXR1cC13aXRoLUZsYXNoUm91dGVycy1Qcml2YWN5LWFwcAY7CFQ6CXJhbmtpCA%3D%3D--bf9d039eb9e781e5a7aa5e528fab23f852933044
|
Switching protocol to OpenVPN UDP or TCP
|
Some NordVPN server categories, found under the specialty server section, are available only while using OpenVPN UDP or TCP protocols.
Currently, these categories are Double VPN and a part of our obfuscated Servers. This article contains a list of instructions on how to switch your connection protocol on various platforms.
* [Windows](https://support.nordvpn.com/hc/en-us/articles/19774135293969-Switching-protocol-to-OpenVPN-UDP-or-TCP-Windows)
* [Android](https://support.nordvpn.com/hc/en-us/articles/19973901502609-Switching-protocol-to-OpenVPN-UDP-or-TCP-Android)
* [macOS](https://support.nordvpn.com/hc/en-us/articles/19921436351505-Switching-protocol-to-OpenVPN-UDP-or-TCP-macOS)
* [iOS](https://support.nordvpn.com/hc/en-us/articles/20465699170321-Switching-connection-protocol-to-OpenVPN-UDP-or-TCP-iOS)
* [Linux](https://support.nordvpn.com/hc/en-us/articles/20465783529233-Switching-connection-protocol-to-OpenVPN-UDP-or-TCP-on-Linux)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFAAgKdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFLgRqiEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1NTUyODY3MzQ1LVN3aXRjaGluZy1wcm90b2NvbC10by1PcGVuVlBOLVVEUC1vci1UQ1AGOwhUOglyYW5raQk%3D--ab25cb6712de394eb5ea3da11bef898c22bb2831
|
Why use NordVPN DNS servers?
|
DNS servers translate human-friendly domain names such as www.google.com into IP addresses like 192.168.1.1 so your device can connect to websites. When you type a website address, your device asks a DNS server for the IP address. If the server doesn’t know it, it looks it up from other servers. Changing DNS servers provides you with increased security as well as speed. With default DNS you may be subject to DNS hijacking. DNS hijacking is a cyberattack where attackers redirect or alter DNS settings to send users to fake websites or malicious servers. This can lead to phishing, malware infections, data theft, or blocking access to legitimate sites. It often occurs through router vulnerabilities or malware.
|
https://support.nordvpn.com/hc/en-us/articles/19587726859793
|
Dedicated IP: Renewal and cancellation
|
If you want to renew your dedicated IP service or cancel auto-renewal for your dedicated IP subscription, the steps you need to take depend on how you purchased the dedicated IP service.
## You bought the dedicated IP in your Nord Account
If you have purchased a dedicated IP in your [Nord Account](https://my.nordaccount.com/), the service will be renewed automatically. It makes no difference if you bought the dedicated IP as a standalone service or got it with a VPN bundle.
If you no longer want a particular dedicated IP anymore, you can[ cancel auto-renewal for your subscription in your Nord Account](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-a-subscription). Please note that this is not a refund, as outlined in[ NordVPN’s refund policy](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy).
## You bought the dedicated IP using a coupon code
Dedicated IP services purchased using a coupon code are not subject to auto-renewal. To renew your dedicated IP addresses, you will need to manually[ buy the dedicated IP service](https://support.nordvpn.com/hc/en-us/articles/19484196251921-How-to-purchase-a-dedicated-IP-address).
When your dedicated IP subscription is about to expire, we will send a reminder about renewal to your registered Nord Account email address.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGwWaEXFToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFLgRqiEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzIzMTkxMjM1NDQwNjU3LURlZGljYXRlZC1JUC1SZW5ld2FsLWFuZC1jYW5jZWxsYXRpb24GOwhUOglyYW5raQo%3D--9e8e223abe430fd327ebcb1cf5baa3a7a4231670
|
Split Tunneling is not working on NordVPN
|
Find out how to solve this issue below.
## The allowlisted app has no internet connection
If NordVPN’s split tunneling is blocking the internet access on an allowlisted application, follow these steps:
* Reset the application. [Find the reset instructions](https://nordvpn.zendesk.com/hc/en-us/articles/20323582191505) in this article.
* Reinstall the NordVPN application.
* In case you are using any antivirus software, allowlist the NordVPN app in the settings of your antivirus app. By default, NordVPN is located in C:\Program Files\NordVPN.
* Reset the network. Keep in mind that this also resets Wi-Fi networks and passwords, VPN, and APN settings you’ve used before. Here is how you can do that:
1. Open the NordVPN app, go to Settings, and open the General section.
2. Find Diagnostics and click on Run Diagnostics Tool. Then, select Network Flush.
3. Lastly, wait for the commands to finish running and restart your computer.
## The allowlisted app is still routed through a VPN
If you have added the application to the allowlist and it is still routed through a VPN, please [contact NordVPN customer support](https://nordvpn.zendesk.com/hc/en-us/articles/19482416296593).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHIlTcFEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBE1hBATEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzIwOTEzMTI4MzI3MzEzLVNwbGl0LVR1bm5lbGluZy1pcy1ub3Qtd29ya2luZy1vbi1Ob3JkVlBOBjsIVDoJcmFua2kG--16e932e07593c6f4fedc9475c6d35e1cf2c9ca60
|
How to set up NordVPN with qBittorrent?
|
Configure your NordVPN qBittorrent proxy settings to use the qBittorrent client with the NordVPN proxy.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFAdj1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBE1hBATEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1OTY3Mzg1NzQ1LU5vcmRWUE4tcHJveHktc2V0dXAtZm9yLXFCaXR0b3JyZW50BjsIVDoJcmFua2kH--e41ab1810d772ef108e9c300902c51a862b01255
|
NordVPN proxy setup for qBittorrent
|
NordVPN works with qBittorrent and most other peer-to-peer platforms, so usually there’s no need for a proxy.
If for some reason you cannot use the [NordVPN app](https://nordvpn.com/download/) but still want to access qBittorrent safely, set up a proxy for qBittorrent by connecting to [NordVPN servers](https://nordvpn.com/servers/).
Note that NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
## How to set up NordVPN with qBittorrent?
Configure your NordVPN qBittorrent proxy settings to use the qBittorrent client with the NordVPN proxy.
1. Open qBittorrent.
2. Navigate to the application preferences by clicking Tools > Options. Alternatively, press Alt + O on your keyboard.
3. Select Connection.
4. Locate the Proxy server section and fill in the following information:• Type: SOCKS5• Host: Address of the proxy server of your choiceChoose from this list of servers:amsterdam.nl.socks.nordhold.netatlanta.us.socks.nordhold.netdallas.us.socks.nordhold.netlos-angeles.us.socks.nordhold.netnl.socks.nordhold.netse.socks.nordhold.netstockholm.se.socks.nordhold.netus.socks.nordhold.netnew-york.us.socks.nordhold.netsan-francisco.us.socks.nordhold.netdetroit.us.socks.nordhold.net
* Port: 1080
* Select the Use proxy for peer connections and the Authentication checkboxes.
* Username: Your NordVPN service username
* Password: Your NordVPN service password
* You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
1. Click Set up NordVPN manually.
2. You will receive a verification code in your email that you use for NordVPN services. Type the code in: 
3. Copy the credentials using the “Copy” buttons on the right:
1. Click Apply and OK to save the changes.
## How to check if your proxy setup is working
You’ve connected to a NordVPN server via SOCKS5 proxy. But just to be sure, let’s check whether it is working correctly.
1. Visit the [ipleak.net](https://ipleak.net/) website.
2. Scroll down to the Torrent Address detection section, click Activate, and click this Magnet Link.
3. A new window will show up, prompting you to open qBittorrent. Select Open qBittorrent.Important: keep ipleak.net open.
4. When qBittorrent is open, click OK to add the torrent.
5. While the torrent is downloading metadata, return to the ipleak website.
6. Under Torrent Address detection, you should see the IP address of your chosen proxy server.If no address is showing, click the Refresh button to update the results.
If you see the NordVPN server IP address, it means that qBittorrent is downloading files through the NordVPN SOCKS5 proxy server and your downloads are secured!
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFAdj1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBE1hBATEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1OTY3Mzg1NzQ1LU5vcmRWUE4tcHJveHktc2V0dXAtZm9yLXFCaXR0b3JyZW50BjsIVDoJcmFua2kH--e41ab1810d772ef108e9c300902c51a862b01255
|
Installing NordVPN on Linux distributions
|
In this article, we'll guide you through NordVPN installation and usage on Linux. We offer .deb and .rpm packages that are compatible with Debian, Ubuntu, Elementary OS, Linux Mint, Fedora, QubesOS, RHEL, CentOS, and openSUSE systems. The NordVPN native application is the recommended option for connecting to NordVPN servers on your Linux device. We designed it with your experience in mind, giving you features like auto-connect, automated Kill Switch, and Threat Protection.
## Table of contents:
* [Installing NordVPN on Linux](
* [Using NordVPN on Linux](
* [Logging in](
* [Account and settings](
* [Specialty servers](
* [Features and configurations](
* [LAN discovery and allowlists](
## Installing NordVPN on Linux
To start using the NordVPN application for Linux, you need to [download the NordVPN Linux client](https://nordvpn.com/download/linux/). You can do that in 2 ways:
1. By [downloading a Snap package](https://snapcraft.io/nordvpn).Snaps are app packages for desktop, cloud, and IoT that are easy to install, secure, cross-platform, and dependency-free. If you do not have Snap pre-installed, you may follow [Snap setup guides for various Linux distributions](https://snapcraft.io/docs/installing-snapd#:~:text=Zorin%20OS-,Without%20snap,-For%20distributions%20without).Please note that currently, we still do not support arm64, but our developers are working on this.
2. By working in the terminal:
1. Open the terminal;
2. Write the command below:
```
sh <(curl -sSf https://downloads.nordcdn.com/apps/linux/install.sh[](https://downloads.nordcdn.com/apps/linux/install.sh))
```
3. Following any on-screen instructions.
Note: If you do not have a curl package, evidenced by the fact that the above does not work, you can alternatively use this command:
```
sh <(wget -qO - https://downloads.nordcdn.com/apps/linux/install.sh)
```
Additionally, if you receive the following issue: Whoops! Permission denied accessing /run/nordvpn/nordvpnd.sock, all you need to do is write the following command:
```
sudo usermod -aG nordvpn $USER
```
and then reboot your device.
## Using NordVPN on Linux
After you have installed the NordVPN application, you can start using it!
Please note that in NordVPN Linux application version 3.18.4, network traffic from the LAN through a VPN-connected computer is blocked by default. To unblock LAN traffic, turn LAN discovery ON or add to the allowlist any subnet or IP traffic to be forwarded.
### Logging in
If you're using a Linux device without a graphical user interface, follow our guide on logging in to NordVPN on Linux devices without GUI.
If you're using a Linux device with a graphical user interface, you can start using it with the commands below:
1. Log in to your NordVPN account by using this command:
```
nordvpn login
```
2. Connect to a NordVPN server by using the command below:
```
nordvpn connect
```
### Account and settings
Here you can find the list of available NordVPN commands for Linux.
Access the NordVPN client settings:
---
```
nordvpn
```
Get an extensive explanation of all commands:
```
man nordvpn
```
See the list of available commands or help for a specific command:
```
nordvpn help
```
| or | ```
nordvpn h
```
Log in or log out:
```
nordvpn login
```
| or | ```
nordvpn logout
```
Connect to a recommended NordVPN server:
```
nordvpn connect
```
| or | ```
nordvpn c
```
Connect to a specific server (e.g. nordvpn connect uk715):
```
nordvpn connect <country_code server_number>
```
Disconnect from the VPN:
```
nordvpn disconnect
```
| or | ```
nordvpn d
```
See account information:
```
nordvpn account
```
Register a new user account:
```
nordvpn register
```
Rate your last connection quality (1-5):
```
nordvpn rate
```
See the current settings:
```
nordvpn settings
```
See the connection status:
```
nordvpn status
```
See the country list:
```
nordvpn countries
```
See the city list (e.g.: nordvpn cities united_states):
```
nordvpn cities
```
See a list of available server groups:
```
nordvpn groups
```
### Specialty servers
Connect to the closest Double VPN server:
---
```
nordvpn c double_vpn
```
Connect to a specific country using Double VPN servers:
```
nordvpn connect --group double_vpn <country_code>
```
Connect to a P2P server:
---
```
nordvpn connect p2p
```
Connect to a specific country using P2P servers:
```
nordvpn connect --group p2p <country_code>
```
Connect to a Dedicated IP server:
---
```
nordvpn connect Dedicated_IP
```
### Features and configurations
Set a configuration option:
---
```
nordvpn set
```
| or | ```
nordvpn s
```
Enable or disable Threat Protection:
```
nordvpn set threatprotectionlite on
```
| or | ```
nordvpn set threatprotectionlite off
```
Enable or disable Kill Switch:
```
nordvpn set killswitch on
```
| or | ```
nordvpn set killswitch off
```
Enable or disable auto-connect:
```
nordvpn set autoconnect on
```
| or | ```
nordvpn set autoconnect off
```
Set a specific server for automatic connection (e.g.: nordvpn set autoconnect on us2435):
```
nordvpn set autoconnect on <country_code+server_number>
```
Enable or disable notifications:
```
nordvpn set notify on
```
| or | ```
nordvpn set notify off
```
Set custom DNS (you can set up a single DNS or two, just add spaces in between):
```
nordvpn set dns 1.1.1.1
```
| or | ```
nordvpn set dns 1.1.1.1 1.0.0.1
```
[Switch between UDP and TCP protocols](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP):
```
nordvpn set protocol udp
```
| or | ```
nordvpn set protocol tcp
```
Enable or disable [obfuscated servers](https://nordvpn.com/features/obfuscated-servers/):
```
nordvpn set obfuscate on
```
| or | ```
nordvpn set dobfuscate off
```
Set connection technology (OpenVPN or [NordLynx](https://nordvpn.com/blog/nordlynx-protocol-wireguard/)):
```
nordvpn set technology OpenVPN
```
| or | ```
nordvpn set technology NordLynx
```
Turn [Meshnet](https://nordvpn.com/meshnet/) on or off on your device:
```
nordvpn set meshnet on
```
| or | ```
nordvpn set meshnet off
```
To enable or disable the [post-quantum protection in NordVPN](https://support.nordvpn.com/hc/en-us/articles/30046321712529-NordVPN-Post-quantum-encryption-explained):
```
nordvpn set pq on
```
| or | ```
nordvpn set pq off
```
### LAN discovery and allowlists
Enable or disable LAN discovery:
---
```
nordvpn set lan-discovery enable
```
| or | ```
nordvpn set lan-discovery disable
```
Get more information on LAN discovery:
```
nordvpn set lan-discovery --help
```
Add or remove a rule to allowlist a specified incoming port (you can allowlist multiple ports — just separate their numbers with a space):
```
nordvpn whitelist add port <port>
```
| or | ```
nordvpn whitelist remove port <port>
```
Add or remove a rule to allowlist a specified subnet:
```
nordvpn whitelist add subnet <subnet>
```
| or | ```
nordvpn whitelist remove subnet <subnet>
```
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFrCUVeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBE1hBATEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzIwMTk2MDk0NDcwOTI5LUluc3RhbGxpbmctTm9yZFZQTi1vbi1MaW51eC1kaXN0cmlidXRpb25zBjsIVDoJcmFua2kI--95a0badfd40ba267aac82596200aac728528544a
|
How to build the NordVPN Docker image
|
Docker is a tool for easy deployment and management of applications in lightweight containers. Setting up NordVPN on a Docker container will secure your internet connection and protect your online privacy of other Docker containers as well.
## Setting up the Docker environment
To build the NordVPN Docker image on Linux, you will first need to set up the Docker environment:
1. [Install the Docker engine on Linux](https://docs.docker.com/engine/install/ubuntu/).
2. Once you have Docker installed, go to the terminal.
3. Create a new directory for your image using this command:
```
mkdir <directory name>
```
4. Go to the created directory:
```
cd <path/to/directory>
```
5. Create a Dockerfile:
```
touch Dockerfile
```
6. Go to the file with your preferred text editor. In this example, we use nano.
```
nano Dockerfile
```
7. Copy and paste the following script into the file:
```
FROM ubuntu:24.04RUN apt-get update && \
apt-get install -y --no-install-recommends wget apt-transport-https ca-certificates && \
apt-get install -y --no-install-recommends wget apt-transport-https ca-certificates && \ wget -qO /etc/apt/trusted.gpg.d/nordvpn_public.asc https://repo.nordvpn.com/gpg/nordvpn_public.asc && \ echo "deb https://repo.nordvpn.com/deb/nordvpn/debian stable main" > /etc/apt/sources.list.d/nordvpn.list && \ apt-get update && \ apt-get install -y --no-install-recommends nordvpn && \ apt-get clean && \ rm -rf /var/lib/apt/lists/*ENTRYPOINT /etc/init.d/nordvpn start && sleep 5 && /bin/bash -c "$@"CMD bash
```
8. Click Ctrl + X, then Y, and finally, Enter to save and exit.
Now, you've successfully set up a Docker environment for further NordVPN Docker image building.
## Building the NordVPN Docker image
After you have set up the environment in Docker, make sure you’re in the same directory you have just created, which stores the Dockerfile. Once you’re certain you’re in the correct directory, you can proceed with building the NordVPN Docker image by following these steps:
1. Build the image with this command (add your desired image name):
```
sudo docker build -t <image name> .
```
Note: Do not forget the dot at the end of the command line.
2. Run the image:
```
sudo docker run -it --hostname mycontainer --cap-add=NET_ADMIN --sysctl net.ipv6.conf.all.disable_ipv6=0 <image name>
```
Explanation:-it - instructs Docker to allocate a pseudo-TTY connected to the container’s stdin; creating an interactive bash shell in the container;--cap-add - needed to successfully run the NordVPN Daemon and connect to our servers;--sysctl net.ipv6.conf.all.disable_ipv6=0 - [disables IPv6 traffic on Linux](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) for the NordVPN container, making sure that there are no leaks after connecting to our servers.--hostname - the hostname for your container. The flag should be used to prevent Meshnet hostname from changing after restarting the Docker container.
3. [Login to NordVPN using a token](https://support.nordvpn.com/hc/en-us/articles/20286980309265-How-to-use-a-token-with-NordVPN-on-Linux) method:
```
nordvpn login --token <your token>
```
After the steps are done, you have successfully set up NordVPN Docker image.
For more detailed information on how to use Docker, check the Docker documentation.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEVbRGdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBE1hBATEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzIwNDY1ODExNTI3MDU3LUhvdy10by1idWlsZC10aGUtTm9yZFZQTi1Eb2NrZXItaW1hZ2UGOwhUOglyYW5raQk%3D--e7b49a64609b3ad274dbe80a0ff68a996d43316e
|
NordVPN proxy setup for BitTorrent
|
When you connect to NordVPN’s servers, you can use BitTorrent and most other peer-to-peer platforms. But if you want to avoid using the [NordVPN app](https://nordvpn.com/download/), setting up a VPN proxy is the next best thing.
Note that NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
## How to set up NordVPN with BitTorrent
1. Open BitTorrent.
2. In the menu bar, click Option > Preferences. Alternatively, press Ctrl + P on your keyboard.
3. Select the Connection section.
4. Under Proxy Server, from the Type dropdown, select Socks5.
5. In the Proxy field, enter an address of a selected proxy server.Here is a list of servers you can choose from:amsterdam.nl.socks.nordhold.netatlanta.us.socks.nordhold.netdallas.us.socks.nordhold.netlos-angeles.us.socks.nordhold.netnl.socks.nordhold.netse.socks.nordhold.netstockholm.se.socks.nordhold.netus.socks.nordhold.netnew-york.us.socks.nordhold.netsan-francisco.us.socks.nordhold.netdetroit.us.socks.nordhold.net
6. In the Port field, type in 1080.
7. Select the following checkboxes:
* Authentication
* Use proxy for hostname lookups
* Use proxy for peer-to-peer connections
* Disable all local DNS lookups
* Disable features that leak identifying information
* Disable connections unsupported by the proxy
8. Enter your authentication details.Username: NordVPN service usernamePassword: NordVPN service passwordYou can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
1. Click Set up NordVPN manually.
2. You will receive a verification code in your email that you use for NordVPN services. Type the code in: 
3. Copy the credentials using the “Copy” buttons on the right:
9. Click Apply and OK to save changes.
## How to check if your proxy setup is working
1. Visit the [ipleak.net](https://ipleak.net/) website.
2. Scroll down to the Torrent Address detection section, click Activate, and click this Magnet Link.
3. A new window will show up, prompting you to open BitTorrent. Select Open BitTorrent.Important: keep ipleak.net open.
4. Once BitTorrent opens, click OK to add the torrent.
5. While the torrent is downloading metadata, return to the ipleak website.
6. Under Torrent Address detection, you should see the IP address of your chosen proxy server.If no address is showing, click the Refresh button to update the results.
You should find that BitTorrent is securely downloading files via the NordVPN SOCKS5 proxy server you selected.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJExIOacEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBE1hBATEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1MDg1MDY3NjY1LU5vcmRWUE4tcHJveHktc2V0dXAtZm9yLUJpdFRvcnJlbnQGOwhUOglyYW5raQo%3D--8f9802ab0d21638e0465b17e1efcdd5e0786ba4a
|
Not sure if your router is supported and/or can't find it on the list above?
|
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
|
https://nordvpn.zendesk.com/hc/en-us/articles/19426084718865
|
Setting up a router with NordVPN
|
The procedure of setting up NordVPN on your router will depend on your router’s firmware or manufacturer. If you can’t find the VPN router setup tutorial for your router’s firmware on the following list, continue scrolling down for further instructions. You may also check out our list of [router recommendations](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
Note: If your router was issued by your ISP, it probably does not support VPN configurations. If that is the case, there are routers that come pre-configured with NordVPN. Our partner FlashRouters offers a selection of powerful routers that come with NordVPN out of the box, including the [Privacy Hero](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters) with exclusive integration for NordLynx - the fastest VPN protocol.
## Setup tutorials for supported routers and firmware:
* [ASUS WRT](https://support.nordvpn.com/hc/en-us/articles/20286376420753-How-to-set-up-NordVPN-on-Asus-WRT-firmware) (native firmware)
* [ASUS Merlin](https://support.nordvpn.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN)
* [DD-WRT](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN)
* [Privacy Hero](https://support.flashrouters.com/privacy-hero/vpn-setup-privacy-hero/privacy-hero-nordlynx-vpn-setup/)
* [Roqos](https://support.flashrouters.com/roqoscore/nordvpn-setup-on-roqos/)
* [Gl.iNET](https://support.nordvpn.com/hc/en-us/articles/20226926174225-GL-iNet-setup-with-NordVPN)
* [Mikrotik](https://support.nordvpn.com/hc/en-us/articles/20398642652561-MikroTik-IKEv2-setup-with-NordVPN)
* [NetDUMA](https://support.nordvpn.com/hc/en-us/articles/20323695823761-Netduma-setup-with-NordVPN)
* [OPNsense](https://support.nordvpn.com/hc/en-us/articles/20397569418129-OPNsense-21-setup-with-NordVPN)
* [OpenWRT](https://support.nordvpn.com/hc/en-us/articles/20340177222289-OpenWrt-setup-with-NordVPN)
* [Padavan](https://support.nordvpn.com/hc/en-us/articles/20323041135889-Padavan-setup-with-NordVPN)
* [Sabai](https://support.nordvpn.com/hc/en-us/articles/20323512359697-Sabai-setup-with-NordVPN)
* [Tomato](https://support.nordvpn.com/hc/en-us/articles/20317675285777-How-to-set-up-VPN-on-Tomato)
* [pfSense](https://support.nordvpn.com/hc/en-us/articles/20285211284497-pfSense-setup-with-NordVPN)
* [DrayTek](https://support.nordvpn.com/hc/en-us/articles/20397988815633-DrayTek-Vigor-IKEv2-setup-with-NordVPN)
* [EdgeRouter](https://support.nordvpn.com/hc/en-us/articles/20321386897041-EdgeRouter-and-Ubiquiti-setup-with-NordVPN)
* [TP-Link](https://support.nordvpn.com/hc/en-us/articles/20280525082001-Setting-up-TP-Link-with-NordVPN)
* Starlink (read more about how to use [VPN on Starlink](https://nordvpn.com/blog/starlink-vpn/))
## Not sure if your router is supported and/or can't find it on the list above?
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
If it’s not on there, check the user manual that came with your router (usually, manuals are available for download on the manufacturer’s website). Search the manual for any mentions of OpenVPN support. Your router must support the OpenVPN client in order to potentially support a NordVPN configuration. If you can’t find this information in the manual, consider contacting your router’s manufacturer.
If none of the tips mentioned above have helped you set up a connection, feel free to contact our support team!
|
https://nordvpn.zendesk.com/hc/en-us/articles/19426084718865
|
Which routers don’t support NordVPN
|
On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/).
If you use any of the routers listed below with their native firmware, you will not be able to use them with our service:
* Arris
* Belkin
* Cisco
* D-Link
* Huawei
* Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535))
* Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/))
* [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN)
* TRENDnet
* Tenda
* TotoLink
* Ubee
* Orbi
* Spectrum
* Xfinity
* Eero
* Verizon
* AT&T
* FRITZ!Box
* Most ISP-provided routers that were mentioned above
You can install the following custom firmware on some of the aforementioned models to make them work:
* DD-WRT: <https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices>
* Tomato: <https://tomato.groov.pl/?page_id=69>
* Padavan: <https://en.techinfodepot.shoutwiki.com/wiki/List_of_Padavan_firmware_supported_devices>
* OpenWRT: <https://wiki.openwrt.org/toh/start>
* Merlin: <https://github.com/RMerl/asuswrt-merlin/wiki/Supported-Devices>
## Other tips for router connectivity:
* If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help.
* If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance.
* Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEC9%2F2IEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHFXQgTEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NTg1Njc1NzkzLVdoaWNoLXJvdXRlcnMtZG9uLXQtc3VwcG9ydC1Ob3JkVlBOBjsIVDoJcmFua2kK--223c7ecebad34ae2bf5021ef3d26e9bea10b02aa
|
Not sure if your router is supported and/or can't find it on the list above?
|
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGugv8SEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kG--a7265e940e765b03f9b5571f938dd096eeac3dc6
|
Setting up a router with NordVPN
|
The procedure of setting up NordVPN on your router will depend on your router’s firmware or manufacturer. If you can’t find the VPN router setup tutorial for your router’s firmware on the following list, continue scrolling down for further instructions. You may also check out our list of [router recommendations](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
Note: If your router was issued by your ISP, it probably does not support VPN configurations. If that is the case, there are routers that come pre-configured with NordVPN. Our partner FlashRouters offers a selection of powerful routers that come with NordVPN out of the box, including the [Privacy Hero](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters) with exclusive integration for NordLynx - the fastest VPN protocol.
## Setup tutorials for supported routers and firmware:
* [ASUS WRT](https://support.nordvpn.com/hc/en-us/articles/20286376420753-How-to-set-up-NordVPN-on-Asus-WRT-firmware) (native firmware)
* [ASUS Merlin](https://support.nordvpn.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN)
* [DD-WRT](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN)
* [Privacy Hero](https://support.flashrouters.com/privacy-hero/vpn-setup-privacy-hero/privacy-hero-nordlynx-vpn-setup/)
* [Roqos](https://support.flashrouters.com/roqoscore/nordvpn-setup-on-roqos/)
* [Gl.iNET](https://support.nordvpn.com/hc/en-us/articles/20226926174225-GL-iNet-setup-with-NordVPN)
* [Mikrotik](https://support.nordvpn.com/hc/en-us/articles/20398642652561-MikroTik-IKEv2-setup-with-NordVPN)
* [NetDUMA](https://support.nordvpn.com/hc/en-us/articles/20323695823761-Netduma-setup-with-NordVPN)
* [OPNsense](https://support.nordvpn.com/hc/en-us/articles/20397569418129-OPNsense-21-setup-with-NordVPN)
* [OpenWRT](https://support.nordvpn.com/hc/en-us/articles/20340177222289-OpenWrt-setup-with-NordVPN)
* [Padavan](https://support.nordvpn.com/hc/en-us/articles/20323041135889-Padavan-setup-with-NordVPN)
* [Sabai](https://support.nordvpn.com/hc/en-us/articles/20323512359697-Sabai-setup-with-NordVPN)
* [Tomato](https://support.nordvpn.com/hc/en-us/articles/20317675285777-How-to-set-up-VPN-on-Tomato)
* [pfSense](https://support.nordvpn.com/hc/en-us/articles/20285211284497-pfSense-setup-with-NordVPN)
* [DrayTek](https://support.nordvpn.com/hc/en-us/articles/20397988815633-DrayTek-Vigor-IKEv2-setup-with-NordVPN)
* [EdgeRouter](https://support.nordvpn.com/hc/en-us/articles/20321386897041-EdgeRouter-and-Ubiquiti-setup-with-NordVPN)
* [TP-Link](https://support.nordvpn.com/hc/en-us/articles/20280525082001-Setting-up-TP-Link-with-NordVPN)
* Starlink (read more about how to use [VPN on Starlink](https://nordvpn.com/blog/starlink-vpn/))
## Not sure if your router is supported and/or can't find it on the list above?
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
If it’s not on there, check the user manual that came with your router (usually, manuals are available for download on the manufacturer’s website). Search the manual for any mentions of OpenVPN support. Your router must support the OpenVPN client in order to potentially support a NordVPN configuration. If you can’t find this information in the manual, consider contacting your router’s manufacturer.
If none of the tips mentioned above have helped you set up a connection, feel free to contact our support team!
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Which routers don’t support NordVPN
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On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/).
If you use any of the routers listed below with their native firmware, you will not be able to use them with our service:
* Arris
* Belkin
* Cisco
* D-Link
* Huawei
* Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535))
* Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/))
* [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN)
* TRENDnet
* Tenda
* TotoLink
* Ubee
* Orbi
* Spectrum
* Xfinity
* Eero
* Verizon
* AT&T
* FRITZ!Box
* Most ISP-provided routers that were mentioned above
You can install the following custom firmware on some of the aforementioned models to make them work:
* DD-WRT: <https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices>
* Tomato: <https://tomato.groov.pl/?page_id=69>
* Padavan: <https://en.techinfodepot.shoutwiki.com/wiki/List_of_Padavan_firmware_supported_devices>
* OpenWRT: <https://wiki.openwrt.org/toh/start>
* Merlin: <https://github.com/RMerl/asuswrt-merlin/wiki/Supported-Devices>
## Other tips for router connectivity:
* If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help.
* If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance.
* Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
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How do I use NordVPN on Amazon Fire Stick and other Amazon devices?
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The NordVPN app is easy to use. In this section, we will explore how to connect to NordVPN servers on your Amazon device and go through the app’s settings.
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Installing NordVPN on Amazon Fire devices
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The NordVPN application for Amazon Fire devices is available for [download from the Amazon Appstore](https://nordvpn.com/download/android-tv/). However, while Amazon does not block NordVPN, keep in mind that the first-generation Amazon Fire Stick does not allow VPN connections. Other Amazon Fire devices support VPNs, including NordVPN.Here is our video tutorial on how to set up and use NordVPN on Amazon Fire devices:
If you prefer to follow written instructions, this text tutorial will also teach you how to install and use the NordVPN app on Amazon Fire devices.
First, you need to download and install the NordVPN application on your Amazon device.
1. Select the apps menu on your device’s home screen:
2. Open the Amazon Appstore:
3. Type NordVPN in the search bar and press get:
4. Press Download:
5. Once the application has been installed, press Open: 
6. You will see the main menu of the application. Select Log in to use your existing NordVPN account or Sign up if you need to create a new account:
7. If you have pressed Sign up, you will see a QR code. Scan it with your smartphone and wait for the Nord Account page to load. Once the page has loaded, complete the registration process:
8. Log in to NordVPN on your TV with your account. As seen in the screenshot below, you will receive a number for [remote validation](https://nordaccount.com/remote) on your phone, laptop, or PC. Alternatively, you can simply scan the QR code:
9. You may be greeted with a few warning messages. These are default Android/FireTV warning messages for VPN connections — it is safe to continue. In some cases, you may be required to mark a checkbox in the popup window:
10. Your Amazon device setup is now complete.
## How do I use NordVPN on Amazon Fire Stick and other Amazon devices?
The NordVPN app is easy to use. In this section, we will explore how to connect to NordVPN servers on your Amazon device and go through the app’s settings.
1. Press quick connect on the main screen to let our smart algorithm automatically pick the best server for your needs:
2. You can press any country button in the all countries section to quickly connect to a NordVPN server of the following country:
3. In the specialty servers section, you will find P2P, Obfuscated, Dedicated IP, Double VPN, and Onion Over VPN servers:
4. In the settings, you can check your subscription status, set up Auto-connect, enable or disable Threat Protection, switch VPN protocols, enable local network discovery, and set up Custom DNS:
5. The split tunneling section lets you choose which apps bypass your VPN connection:
After following the guide above, you will be able to use NordVPN on your Amazon Fire devices. If you experience any issues while installing NordVPN, feel free to [contact our support team ](https://nordvpn.com/contact-us/)for further assistance.
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Set Up SmartDNS VPN feature on LG TV
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To configure your LG TV for the [Smart DNS VPN feature](https://nordvpn.com/features/streaming/smart-play/), you would need to follow these steps:
1. On the device you're currently using, ensure that you're connected to the same network that is used for the LG TV.(E.g. if your LG TV is connected to Wi-Fi_123, then connect your current device to the same Wi-Fi).
2. Now, open Nord Account and log in. Afterward, in the Services section, click on NordVPN.
3. In the SmartDNS category, press the Activate button.This will allowlist your IP address and allow you to use SmartDNS on the network that your LG TV is connected to. (The following steps may vary depending on the model of your TV)
4. Now, turn on your LG Smart TV and press Settings on your remote.
5. From this settings menu scroll down to Network and select Network Connection.
6. Connect your LG Smart TV to the same network as is used by your current device.
7. Select Your Network and then Select Other Network List.
8. Select Set Expert Button.
9. Select Your Network Connection.
10. Scroll Down to the DNS Mode and select Manual Tab. Then enter 103.86.96.103 (and 103.86.99.103 if allowed to enter second) and Press OK.
And that's it, the SmartDNS VPN feature is now enabled on your LG TV. Enjoy!
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What are NordVPN DNS server addresses?
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NordVPN offers private DNS in its apps, which ensures tighter security and privacy for your traffic. The NordVPN native applications automatically use NordVPN's DNS servers when connected to VPN. This prevents DNS leaks during your VPN connection, ensuring that your NordVPN private DNS requests are safe.
NordVPN's DNS server addresses are 103.86.96.100 and 103.86.99.100. [Learn how to change NordVPN DNS servers ]( on it later).
## Why use NordVPN DNS servers?
DNS servers translate human-friendly domain names such as www.google.com into IP addresses like 192.168.1.1 so your device can connect to websites. When you type a website address, your device asks a DNS server for the IP address. If the server doesn’t know it, it looks it up from other servers. Changing DNS servers provides you with increased security as well as speed. With default DNS you may be subject to DNS hijacking. DNS hijacking is a cyberattack where attackers redirect or alter DNS settings to send users to fake websites or malicious servers. This can lead to phishing, malware infections, data theft, or blocking access to legitimate sites. It often occurs through router vulnerabilities or malware.
## How to change NordVPN DNS servers
You can configure your device manually to use private NordVPN DNS servers. This is handy when you are connecting to NordVPN from a non-native app (for example, third-party OpenVPN clients) or if there are any issues setting up the DNS addresses in the NordVPN app. You can alternatively use other preferred DNS servers.Here are tutorials on how to manually set up NordVPN DNS server connections on your operating system:Windows: Change your DNS servers on WindowsmacOS: Change your DNS servers on macOSLinux: Change your DNS servers on LinuxAndroid: Change your DNS servers on AndroidiOS: Change your DNS servers on iOS
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https://support.nordvpn.com/hc/en-us/articles/19587726859793
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What is Threat Protection Pro™ and Threat Protection?
|
Threat Protection Pro™ is a feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. You don't need an active VPN connection for Threat Protection Pro™ to work. Click here to learn more.
Threat Protection Pro™ is available on:
* Windows (You may also choose Threat Protection)
* macOS (You may also choose Threat Protection on the App Store NordVPN version)
Threat Protection is a feature that blocks ads, trackers, and unsafe domains based on DNS filtering. It only works when you're connected to one of the NordVPN's servers.
Threat Protection is available on:
* Android
* iOS
* Linux
* macOS
* Windows
* NordVPN Chrome Extension
* NordVPN Firefox Extension
* NordVPN Edge Extension
### What is the difference between Threat Protection Pro™ and Threat Protection?
The main differences between the two features are:
* Threat Protection Pro™ works without being connected to the VPN, but you must be connected to one of the NordVPN servers to use the Threat Protection feature.
* Windows and macOS devices support both Threat Protection Pro™ and Threat Protection features. Meanwhile, Android, iOS, and Linux devices and Chrome, Firefox, and Edge extensions support only Threat Protection.
* Threat Protection Pro™ deletes any malware-ridden file during download and blocks trackers, while Threat Protection doesn't.
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https://support.nordvpn.com/hc/en-us/articles/19508765521425
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Switching protocol to OpenVPN UDP or TCP
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Some NordVPN server categories, found under the specialty server section, are available only while using OpenVPN UDP or TCP protocols.
Currently, these categories are Double VPN and a part of our obfuscated Servers. This article contains a list of instructions on how to switch your connection protocol on various platforms.
* [Windows](https://support.nordvpn.com/hc/en-us/articles/19774135293969-Switching-protocol-to-OpenVPN-UDP-or-TCP-Windows)
* [Android](https://support.nordvpn.com/hc/en-us/articles/19973901502609-Switching-protocol-to-OpenVPN-UDP-or-TCP-Android)
* [macOS](https://support.nordvpn.com/hc/en-us/articles/19921436351505-Switching-protocol-to-OpenVPN-UDP-or-TCP-macOS)
* [iOS](https://support.nordvpn.com/hc/en-us/articles/20465699170321-Switching-connection-protocol-to-OpenVPN-UDP-or-TCP-iOS)
* [Linux](https://support.nordvpn.com/hc/en-us/articles/20465783529233-Switching-connection-protocol-to-OpenVPN-UDP-or-TCP-on-Linux)
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VPN for Amazon Prime: how to watch it securely
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Amazon Prime provides a wealth of exclusive content, and to access it safely from any location, a VPN is an excellent choice. By using NordVPN, your connection is securely encrypted, safeguarding your data from hackers and unwanted surveillance. This article will show you how to access the Amazon Prime streaming service with NordVPN.
Table of contents:
* [Required NordVPN servers](
* [Troubleshooting steps](
## Required NordVPN servers
VPN not only allows you to overcome geo-restrictions on Amazon Prime, but it also protects your connection by encrypting your data. This keeps your information secure and private, safeguarding it from hackers and unwanted surveillance while you're streaming. While connected to [NordVPN servers](https://nordvpn.com/servers/), you can safely access Amazon Prime services in the following countries:
* United States
* Japan
* Canada
* United Kingdom
* Australia
* Italy
* France
* Germany
* New Zealand
* and others
Please note that you should only access Amazon Prime in the same region as is stated in the payment details of your Amazon Prime subscription. The terms and conditions of Amazon Prime do not allow you to change the region of your streaming library to one that is different from your billing address.
## Troubleshooting steps
Using a VPN for streaming can lead to several issues, like interruptions or difficulty accessing content, which can impact your overall experience.
If you're having trouble connecting, try these solutions to resolve the issue:
* Connect to a different server in the same region of your wished streaming content.
* Clear your browser’s cache or test a different browser on your device.
* [Change your DNS addresses to NordVPN's](https://support.nordvpn.com/hc/en-us/articles/19587726859793-What-are-NordVPN-DNS-server-addresses).
* Disable location services on your device.
If the above fails to resolve your issue, please check our troubleshooting steps for streaming. For any additional questions on how to [stream securely](https://nordvpn.com/features/streaming/) using a VPN for Amazon Prime, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support).
Under certain circumstances, streaming content (using video on demand, online TV platforms, or other sources) that is only accessible outside your country of residence may be illegal. Always check if you have the legal authority to access the material you wish to stream.
The NordVPN service should never be used to bypass copyright or other regulations. NordVPN does not promote, induce, or otherwise facilitate the use of the service for such purposes. For more details, please read our [General Terms of Service](https://my.nordaccount.com/legal/terms-of-service/) and the [NordVPN Additional Terms](https://my.nordaccount.com/legal/terms-of-service/nordvpn/).
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Why use NordVPN DNS servers?
|
DNS servers translate human-friendly domain names such as www.google.com into IP addresses like 192.168.1.1 so your device can connect to websites. When you type a website address, your device asks a DNS server for the IP address. If the server doesn’t know it, it looks it up from other servers. Changing DNS servers provides you with increased security as well as speed. With default DNS you may be subject to DNS hijacking. DNS hijacking is a cyberattack where attackers redirect or alter DNS settings to send users to fake websites or malicious servers. This can lead to phishing, malware infections, data theft, or blocking access to legitimate sites. It often occurs through router vulnerabilities or malware.
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Who owns NordVPN?
|
NordVPN is owned and operated by nordvpn S.A. Check out our [Privacy Policy](https://my.nordaccount.com/legal/privacy-policy/) to learn more.
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How to bypass the CAPTCHA requests?
|
Dealing with CAPTCHAs can be a hassle, especially when they interrupt your workflow. Whether you're shopping online, logging into accounts, or browsing websites, CAPTCHAs can feel like an annoying roadblock. Fortunately, there are ways to bypass them and regain control of your online experience.
|
https://support.nordvpn.com/hc/en-us/articles/20228445949713-How-to-deal-with-CAPTCHA
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What are NordVPN DNS server addresses?
|
NordVPN offers private DNS in its apps, which ensures tighter security and privacy for your traffic. The NordVPN native applications automatically use NordVPN's DNS servers when connected to VPN. This prevents DNS leaks during your VPN connection, ensuring that your NordVPN private DNS requests are safe.
NordVPN's DNS server addresses are 103.86.96.100 and 103.86.99.100. [Learn how to change NordVPN DNS servers ]( on it later).
## Why use NordVPN DNS servers?
DNS servers translate human-friendly domain names such as www.google.com into IP addresses like 192.168.1.1 so your device can connect to websites. When you type a website address, your device asks a DNS server for the IP address. If the server doesn’t know it, it looks it up from other servers. Changing DNS servers provides you with increased security as well as speed. With default DNS you may be subject to DNS hijacking. DNS hijacking is a cyberattack where attackers redirect or alter DNS settings to send users to fake websites or malicious servers. This can lead to phishing, malware infections, data theft, or blocking access to legitimate sites. It often occurs through router vulnerabilities or malware.
## How to change NordVPN DNS servers
You can configure your device manually to use private NordVPN DNS servers. This is handy when you are connecting to NordVPN from a non-native app (for example, third-party OpenVPN clients) or if there are any issues setting up the DNS addresses in the NordVPN app. You can alternatively use other preferred DNS servers.Here are tutorials on how to manually set up NordVPN DNS server connections on your operating system:Windows: Change your DNS servers on WindowsmacOS: Change your DNS servers on macOSLinux: Change your DNS servers on LinuxAndroid: Change your DNS servers on AndroidiOS: Change your DNS servers on iOS
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFegJ%2FQEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHAmA8SEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzE5NTg3NzI2ODU5NzkzLVdoYXQtYXJlLU5vcmRWUE4tRE5TLXNlcnZlci1hZGRyZXNzZXMGOwhUOglyYW5raQg%3D--db0e49d69cf9b21a0da644dfc8038c77ef469a0b
|
How do I stop NordVPN from blocking sites?
|
If the issue persists, try these steps:
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHAmA8SEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kJ--bf34868660bbd331baaa063a6ccc2a9deb58b127
|
I can’t reach some websites when connected to NordVPN
|
If you cannot access some websites or suspect that NordVPN is blocking them, follow these instructions:
* [Clear the cache of your browser](https://nordvpn.com/blog/how-to-clear-your-cache/) while connected to the VPN.
* [Use the incognito mode](https://nordvpn.com/blog/how-to-go-incognito/), safe mode, or private mode in your web browser:
* [How to enable Chrome safe mode](https://nordvpn.com/blog/chrome-safe-mode/)
* [How to enable private mode on Safari](https://nordvpn.com/blog/turn-off-private-browsing-on-safari/)
* Try a different browser, such as Chrome, Edge, or Brave.
After each step, check if you can access the website in question.
## How do I stop NordVPN from blocking sites?
If the issue persists, try these steps:
* Switch between VPN servers. Simply disconnect from the server you're currently connected to and click/tap on a different location using the NordVPN map.
* If you trust the website you’re trying to access, you can disable the Threat Protection feature or exclude that particular domain from the Threat Protection Pro™ blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude the blocked domain from threat blocking. Try to visit that web page once again. If you still can’t access the site, please reach out to our customer support.
* If you’re using a Windows device, your antivirus/firewall may be blocking the access. Try adding exceptions for NordVPN.exe and nordvpn-service.exe.
* Try other connection methods, such as the [>OpenVPN<](https://support.nordvpn.com/hc/en-us/articles/19683394518161-OpenVPN-connection-on-NordVPN) or [>IKEv2<](https://support.nordvpn.com/hc/en-us/articles/19685604677905-What-is-IKEv2) protocols.
* [Connect to obfuscated servers](https://support.nordvpn.com/hc/en-us/articles/19615332252561) (via the OpenVPN connection).
* If you have recently installed our app, try restarting your device and checking our [>VPN troubleshooting tutorial<](https://support.nordvpn.com/hc/en-us/articles/20164096978449-Unable-to-connect-to-NordVPN-servers).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHAmA8SEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kJ--bf34868660bbd331baaa063a6ccc2a9deb58b127
|
What is Threat Protection Pro™ and Threat Protection?
|
Threat Protection Pro™ is a feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. You don't need an active VPN connection for Threat Protection Pro™ to work. Click here to learn more.
Threat Protection Pro™ is available on:
* Windows (You may also choose Threat Protection)
* macOS (You may also choose Threat Protection on the App Store NordVPN version)
Threat Protection is a feature that blocks ads, trackers, and unsafe domains based on DNS filtering. It only works when you're connected to one of the NordVPN's servers.
Threat Protection is available on:
* Android
* iOS
* Linux
* macOS
* Windows
* NordVPN Chrome Extension
* NordVPN Firefox Extension
* NordVPN Edge Extension
### What is the difference between Threat Protection Pro™ and Threat Protection?
The main differences between the two features are:
* Threat Protection Pro™ works without being connected to the VPN, but you must be connected to one of the NordVPN servers to use the Threat Protection feature.
* Windows and macOS devices support both Threat Protection Pro™ and Threat Protection features. Meanwhile, Android, iOS, and Linux devices and Chrome, Firefox, and Edge extensions support only Threat Protection.
* Threat Protection Pro™ deletes any malware-ridden file during download and blocks trackers, while Threat Protection doesn't.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH2CT2%2BEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHAmA8SEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzE5NTA4NzY1NTIxNDI1LVdoYXQtaXMtVGhyZWF0LVByb3RlY3Rpb24tUHJvLWFuZC1UaHJlYXQtUHJvdGVjdGlvbgY7CFQ6CXJhbmtpCg%3D%3D--00b8b3f506799e4f3710a6f09055efe4fa8064b9
|
What is Threat Protection Pro™ and Threat Protection?
|
Threat Protection Pro™ is a feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. You don't need an active VPN connection for Threat Protection Pro™ to work. Click here to learn more.
Threat Protection Pro™ is available on:
* Windows (You may also choose Threat Protection)
* macOS (You may also choose Threat Protection on the App Store NordVPN version)
Threat Protection is a feature that blocks ads, trackers, and unsafe domains based on DNS filtering. It only works when you're connected to one of the NordVPN's servers.
Threat Protection is available on:
* Android
* iOS
* Linux
* macOS
* Windows
* NordVPN Chrome Extension
* NordVPN Firefox Extension
* NordVPN Edge Extension
### What is the difference between Threat Protection Pro™ and Threat Protection?
The main differences between the two features are:
* Threat Protection Pro™ works without being connected to the VPN, but you must be connected to one of the NordVPN servers to use the Threat Protection feature.
* Windows and macOS devices support both Threat Protection Pro™ and Threat Protection features. Meanwhile, Android, iOS, and Linux devices and Chrome, Firefox, and Edge extensions support only Threat Protection.
* Threat Protection Pro™ deletes any malware-ridden file during download and blocks trackers, while Threat Protection doesn't.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH2CT2%2BEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEgzscREzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzE5NTA4NzY1NTIxNDI1LVdoYXQtaXMtVGhyZWF0LVByb3RlY3Rpb24tUHJvLWFuZC1UaHJlYXQtUHJvdGVjdGlvbgY7CFQ6CXJhbmtpBg%3D%3D--aae05ad67153464f869c0593332b5afd62b3f136
|
Why use NordVPN DNS servers?
|
DNS servers translate human-friendly domain names such as www.google.com into IP addresses like 192.168.1.1 so your device can connect to websites. When you type a website address, your device asks a DNS server for the IP address. If the server doesn’t know it, it looks it up from other servers. Changing DNS servers provides you with increased security as well as speed. With default DNS you may be subject to DNS hijacking. DNS hijacking is a cyberattack where attackers redirect or alter DNS settings to send users to fake websites or malicious servers. This can lead to phishing, malware infections, data theft, or blocking access to legitimate sites. It often occurs through router vulnerabilities or malware.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFegJ%2FQEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEgzscREzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzE5NTg3NzI2ODU5NzkzLVdoYXQtYXJlLU5vcmRWUE4tRE5TLXNlcnZlci1hZGRyZXNzZXMGOwhUOglyYW5raQc%3D--7d45281921316d983dbd2a84d2b636d79b7c91b7
|
What are NordVPN DNS server addresses?
|
NordVPN offers private DNS in its apps, which ensures tighter security and privacy for your traffic. The NordVPN native applications automatically use NordVPN's DNS servers when connected to VPN. This prevents DNS leaks during your VPN connection, ensuring that your NordVPN private DNS requests are safe.
NordVPN's DNS server addresses are 103.86.96.100 and 103.86.99.100. [Learn how to change NordVPN DNS servers ]( on it later).
## Why use NordVPN DNS servers?
DNS servers translate human-friendly domain names such as www.google.com into IP addresses like 192.168.1.1 so your device can connect to websites. When you type a website address, your device asks a DNS server for the IP address. If the server doesn’t know it, it looks it up from other servers. Changing DNS servers provides you with increased security as well as speed. With default DNS you may be subject to DNS hijacking. DNS hijacking is a cyberattack where attackers redirect or alter DNS settings to send users to fake websites or malicious servers. This can lead to phishing, malware infections, data theft, or blocking access to legitimate sites. It often occurs through router vulnerabilities or malware.
## How to change NordVPN DNS servers
You can configure your device manually to use private NordVPN DNS servers. This is handy when you are connecting to NordVPN from a non-native app (for example, third-party OpenVPN clients) or if there are any issues setting up the DNS addresses in the NordVPN app. You can alternatively use other preferred DNS servers.Here are tutorials on how to manually set up NordVPN DNS server connections on your operating system:Windows: Change your DNS servers on WindowsmacOS: Change your DNS servers on macOSLinux: Change your DNS servers on LinuxAndroid: Change your DNS servers on AndroidiOS: Change your DNS servers on iOS
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFegJ%2FQEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEgzscREzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzE5NTg3NzI2ODU5NzkzLVdoYXQtYXJlLU5vcmRWUE4tRE5TLXNlcnZlci1hZGRyZXNzZXMGOwhUOglyYW5raQc%3D--7d45281921316d983dbd2a84d2b636d79b7c91b7
|
How do I stop NordVPN from blocking sites?
|
If the issue persists, try these steps:
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEgzscREzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kI--14e915cf3572df85f560f98ac3d90ccc8d6e3a33
|
I can’t reach some websites when connected to NordVPN
|
If you cannot access some websites or suspect that NordVPN is blocking them, follow these instructions:
* [Clear the cache of your browser](https://nordvpn.com/blog/how-to-clear-your-cache/) while connected to the VPN.
* [Use the incognito mode](https://nordvpn.com/blog/how-to-go-incognito/), safe mode, or private mode in your web browser:
* [How to enable Chrome safe mode](https://nordvpn.com/blog/chrome-safe-mode/)
* [How to enable private mode on Safari](https://nordvpn.com/blog/turn-off-private-browsing-on-safari/)
* Try a different browser, such as Chrome, Edge, or Brave.
After each step, check if you can access the website in question.
## How do I stop NordVPN from blocking sites?
If the issue persists, try these steps:
* Switch between VPN servers. Simply disconnect from the server you're currently connected to and click/tap on a different location using the NordVPN map.
* If you trust the website you’re trying to access, you can disable the Threat Protection feature or exclude that particular domain from the Threat Protection Pro™ blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude the blocked domain from threat blocking. Try to visit that web page once again. If you still can’t access the site, please reach out to our customer support.
* If you’re using a Windows device, your antivirus/firewall may be blocking the access. Try adding exceptions for NordVPN.exe and nordvpn-service.exe.
* Try other connection methods, such as the [>OpenVPN<](https://support.nordvpn.com/hc/en-us/articles/19683394518161-OpenVPN-connection-on-NordVPN) or [>IKEv2<](https://support.nordvpn.com/hc/en-us/articles/19685604677905-What-is-IKEv2) protocols.
* [Connect to obfuscated servers](https://support.nordvpn.com/hc/en-us/articles/19615332252561) (via the OpenVPN connection).
* If you have recently installed our app, try restarting your device and checking our [>VPN troubleshooting tutorial<](https://support.nordvpn.com/hc/en-us/articles/20164096978449-Unable-to-connect-to-NordVPN-servers).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEgzscREzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kI--14e915cf3572df85f560f98ac3d90ccc8d6e3a33
|
How to watch paid streaming services with NordVPN while traveling
|
In many countries, there are censorship and other limitations on paid streaming services that affect travelers. NordVPN allows you to access such services securely while traveling without any additional configuration. You can read more about it here: [https://nordvpn.com/features/smart-play/](https://nordvpn.com/features/streaming/smart-play/). Here you can find specific articles on some paid streaming services:
* How to securely watch Hulu with NordVPN
* How to securely watch Amazon Prime with NordVPN
* How to securely watch BBC with NordVPN
* How to securely watch Disney Plus with NordVPN
* How to securely watch DAZN with NordVPN
In case you encounter any issues, be sure to check our article on troubleshooting streaming-related problems. You are also welcome to contact our support for assistance.
As you may be aware, streaming content (from video-on-demand or online TV platforms, etc.) that is only accessible in a country other than your country of residence might, under certain circumstances, be considered illegal. Please double-check the authorization or other justification for your actions with the material you are willing to stream before proceeding.
The NordVPN service should never be used to bypass copyright or other regulations. NordVPN does not promote, induce, or otherwise facilitate the use of the service for such purposes. For more details, please read General Terms of Service and NordVPN Additional Terms.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBENNFTKEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEgzscREzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJoL2hjL2VuLXVzL2FydGljbGVzLzE5NTYwNjkzNzYzMzQ1LUhvdy10by13YXRjaC1wYWlkLXN0cmVhbWluZy1zZXJ2aWNlcy13aXRoLU5vcmRWUE4td2hpbGUtdHJhdmVsaW5nBjsIVDoJcmFua2kJ--c8db5555eaf41a5f53b8ce31d8c5a74bf003c825
|
What to do if Amazon is not working with NordVPN
|
If you can’t access Amazon with NordVPN, follow the steps below.
1. Connect to a different VPN server.
2. [Change the VPN protocol to OpenVPN UDP or TCP](https://support.nordvpn.com/hc/en-us/articles/20465552867345).
3. Do a [NordVPN DNS leak test](https://nordvpn.com/dns-leak-test/) while connected to our servers. If the results bring back your IP address, configure your device manually to use private NordVPN DNS servers.
4. [Clear your browser cache.](https://nordvpn.com/blog/how-to-clear-your-cache/)
5. Use a different browser or open Amazon in private browser mode.
6. Disable the [Threat Protection](https://support.nordvpn.com/hc/en-us/articles/19508765521425) feature. If you’re using Threat Protection Pro™, exclude Amazon from the blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude Amazon from threat blocking.
7. Allowlist NordVPN in the settings of your antivirus if you are using one.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHAmA8SEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEgzscREzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJXL2hjL2VuLXVzL2FydGljbGVzLzIwOTY4MjkyMDA3OTUzLVdoYXQtdG8tZG8taWYtQW1hem9uLWlzLW5vdC13b3JraW5nLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCg%3D%3D--9b5221b09cb4aea9f9c366ac2d16eb9c0943227d
|
Who created NordVPN?
|
Back in 2012, two best friends sought to create a tool for a safer and more accessible internet. Driven by the idea of internet freedom, Tom Okman and Eimantas Sabaliauskas created NordVPN. [Learn more about the history of NordVPN.](https://nordvpn.com/about-us/)
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEhcMEEEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJE0iPQEEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzIwOTExMTQ2MTQ4MTEzLVRoZS1mb3VuZGVycy1hbmQtb3duZXJzLW9mLU5vcmRWUE4GOwhUOglyYW5raQY%3D--a8613a9983af59d0054d3d86c683ae78c01a063f
|
The founders and owners of NordVPN
|
This is a short introductory article on founders and owners of NordVPN. You’ll find a more comprehensive overview of the topic linked below.
## Who created NordVPN?
Back in 2012, two best friends sought to create a tool for a safer and more accessible internet. Driven by the idea of internet freedom, Tom Okman and Eimantas Sabaliauskas created NordVPN. [Learn more about the history of NordVPN.](https://nordvpn.com/about-us/)
## Who owns NordVPN?
NordVPN is owned and operated by nordvpn S.A. Check out our [Privacy Policy](https://my.nordaccount.com/legal/privacy-policy/) to learn more.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEhcMEEEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJE0iPQEEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzIwOTExMTQ2MTQ4MTEzLVRoZS1mb3VuZGVycy1hbmQtb3duZXJzLW9mLU5vcmRWUE4GOwhUOglyYW5raQY%3D--a8613a9983af59d0054d3d86c683ae78c01a063f
|
Where is NordVPN based
|
NordVPN is based and operates under the jurisdiction of Panama, meanwhile Nord Security, parent company of NordVPN is based in Europe, in the Netherlands.
Since NordVPN itself operates under Panama's juristiction and there is no mandatory data retention law in Panama - we do not need to store logs, which ensures that our VPN provider does not track user data.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBE%2BBH%2BuEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJE0iPQEEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI9L2hjL2VuLXVzL2FydGljbGVzLzE5NDQxMTUyOTY2MTYxLVdoZXJlLWlzLU5vcmRWUE4tYmFzZWQGOwhUOglyYW5raQc%3D--7e47ead078105dbd618a89c54a66e79f7e7158ea
|
What to do if Amazon is not working with NordVPN
|
If you can’t access Amazon with NordVPN, follow the steps below.
1. Connect to a different VPN server.
2. [Change the VPN protocol to OpenVPN UDP or TCP](https://support.nordvpn.com/hc/en-us/articles/20465552867345).
3. Do a [NordVPN DNS leak test](https://nordvpn.com/dns-leak-test/) while connected to our servers. If the results bring back your IP address, configure your device manually to use private NordVPN DNS servers.
4. [Clear your browser cache.](https://nordvpn.com/blog/how-to-clear-your-cache/)
5. Use a different browser or open Amazon in private browser mode.
6. Disable the [Threat Protection](https://support.nordvpn.com/hc/en-us/articles/19508765521425) feature. If you’re using Threat Protection Pro™, exclude Amazon from the blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude Amazon from threat blocking.
7. Allowlist NordVPN in the settings of your antivirus if you are using one.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHAmA8SEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJE0iPQEEzoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJXL2hjL2VuLXVzL2FydGljbGVzLzIwOTY4MjkyMDA3OTUzLVdoYXQtdG8tZG8taWYtQW1hem9uLWlzLW5vdC13b3JraW5nLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCA%3D%3D--2f83007f2cd8f64982df357495936b5e69feef31
|
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