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How to connect to NordVPN with IKEv2/IPSec on iOS
|
In this guide, we will cover how to set up an IKEv2 manual connection on an [iOS device (iPhone/iPad)](https://nordvpn.com/download/ios/).
Even though the [IKEv2/IPSec protocol is no longer supported on iOS](https://support.nordvpn.com/hc/en-us/articles/20226405871761-IKEv2-IPSec-protocol-is-no-longer-supported-on-iOS-and-macOS) on NordVPN 8.10.1 and newer app versions, this connection method can be used as one of the alternative ways to connect to NordVPN servers if you're unable to install the application.
This setup lacks the additional features of the native NordVPN app and requires more steps to set up.
## Manual connection setup
1. Download the NordVPN IKEv2 certificate to your device. You can do so by opening this link in Safari: <https://downloads.nordcdn.com/certificates/root.der>
2. The certificate installation dialogue will appear. Tap Install in each step:
3. Once the certificate is installed, tap Done to complete the installation.3.1. On iOS 12.2 and later versions, after you download the certificate, you might see a pop-up saying "Profile Downloaded - Review the profile in Settings app if you want to install it".3.2. Navigate to your device Settings > Profile Downloaded > NordVPN Root CA > Install > Trust.If you cannot see the Profile Downloaded button, go to Settings > General > Profiles. You should find the downloaded profile there.
4. Now you have to determine which server to connect to. Go to <https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/>. The tool will pick a server recommended for you. In our case, the recommended server is US #810 with the hostname us810.nordvpn.com. We will use this server as a reference in all further steps.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Go to Settings > General > VPN.Note: If you are using a newer version of iOS (15+) find the VPN setting section by the following pathway:General > VPN & Device Management > VPN
2. Tap on Add VPN Configuration...
3. Fill the boxes as follows:Type: IKEv2Description: Any preferred name for the VPN connectionServer: The hostname of the server (see step 4)Remote ID: The same hostname as in the Server fieldLocal ID: Leave emptyUser Authentication: UsernameUsername: Your NordVPN service usernamePassword: Your NordVPN service passwordYou can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
Proxy: OffTap Done.
1. To enable the VPN, go back to the device Settings and click on the toggle switch next to VPN.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGGbiWHEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBG%2FEmpxEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJYL2hjL2VuLXVzL2FydGljbGVzLzIwMzcxNjU3ODg1MzI5LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1pT1MGOwhUOglyYW5raQc%3D--682eed1633676d66b8d9adf34d6be7a27acf3f4c
|
How to build the NordVPN Docker image
|
Docker is a tool for easy deployment and management of applications in lightweight containers. Setting up NordVPN on a Docker container will secure your internet connection and protect your online privacy of other Docker containers as well.
## Setting up the Docker environment
To build the NordVPN Docker image on Linux, you will first need to set up the Docker environment:
1. [Install the Docker engine on Linux](https://docs.docker.com/engine/install/ubuntu/).
2. Once you have Docker installed, go to the terminal.
3. Create a new directory for your image using this command:
```
mkdir <directory name>
```
4. Go to the created directory:
```
cd <path/to/directory>
```
5. Create a Dockerfile:
```
touch Dockerfile
```
6. Go to the file with your preferred text editor. In this example, we use nano.
```
nano Dockerfile
```
7. Copy and paste the following script into the file:
```
FROM ubuntu:24.04RUN apt-get update && \
apt-get install -y --no-install-recommends wget apt-transport-https ca-certificates && \
apt-get install -y --no-install-recommends wget apt-transport-https ca-certificates && \ wget -qO /etc/apt/trusted.gpg.d/nordvpn_public.asc https://repo.nordvpn.com/gpg/nordvpn_public.asc && \ echo "deb https://repo.nordvpn.com/deb/nordvpn/debian stable main" > /etc/apt/sources.list.d/nordvpn.list && \ apt-get update && \ apt-get install -y --no-install-recommends nordvpn && \ apt-get clean && \ rm -rf /var/lib/apt/lists/*ENTRYPOINT /etc/init.d/nordvpn start && sleep 5 && /bin/bash -c "$@"CMD bash
```
8. Click Ctrl + X, then Y, and finally, Enter to save and exit.
Now, you've successfully set up a Docker environment for further NordVPN Docker image building.
## Building the NordVPN Docker image
After you have set up the environment in Docker, make sure you’re in the same directory you have just created, which stores the Dockerfile. Once you’re certain you’re in the correct directory, you can proceed with building the NordVPN Docker image by following these steps:
1. Build the image with this command (add your desired image name):
```
sudo docker build -t <image name> .
```
Note: Do not forget the dot at the end of the command line.
2. Run the image:
```
sudo docker run -it --hostname mycontainer --cap-add=NET_ADMIN --sysctl net.ipv6.conf.all.disable_ipv6=0 <image name>
```
Explanation:-it - instructs Docker to allocate a pseudo-TTY connected to the container’s stdin; creating an interactive bash shell in the container;--cap-add - needed to successfully run the NordVPN Daemon and connect to our servers;--sysctl net.ipv6.conf.all.disable_ipv6=0 - [disables IPv6 traffic on Linux](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) for the NordVPN container, making sure that there are no leaks after connecting to our servers.--hostname - the hostname for your container. The flag should be used to prevent Meshnet hostname from changing after restarting the Docker container.
3. [Login to NordVPN using a token](https://support.nordvpn.com/hc/en-us/articles/20286980309265-How-to-use-a-token-with-NordVPN-on-Linux) method:
```
nordvpn login --token <your token>
```
After the steps are done, you have successfully set up NordVPN Docker image.
For more detailed information on how to use Docker, check the Docker documentation.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEVbRGdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFJRieAEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzIwNDY1ODExNTI3MDU3LUhvdy10by1idWlsZC10aGUtTm9yZFZQTi1Eb2NrZXItaW1hZ2UGOwhUOglyYW5raQo%3D--743eb5c739a82b28af3ef4299be140e57871ac83
|
Mac app authentication issue
|
You may see this prompt after trying to connect to [NordVPN on macOS](https://nordvpn.com/download/mac/). If NordVPN asks for the authentication information, enter your Mac administrator password, and select Always Allow. Do it up to 5 times if the pop-up reappears.
If the pop-up still reappears, follow the steps below to resolve the issue:
Please cancel out the pop-up, and try switching the connection protocol to OpenVPN (TCP). It can be changed in the NordVPN application settings. Click [here](https://support.nordvpn.com/hc/en-us/articles/19921436351505-Switching-protocol-to-OpenVPN-UDP-or-TCP-macOS) for a guide on how to do it. After switching it, try to connect again.
In case the steps above do not help, try the following:
1. Go to the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/) page.
2. Find NordVPN service credentials in Dashboard > NordVPN.
3. Copy the service credentials password.
4. Paste it into the VPN Connection pop-up Password field.
5. Select OK.
6. You may be prompted with other pop-ups. Accept them. In case you are asked for the keychain password (e.g. neagent pop-up), enter your macOS administrator password and select Always Allow.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEyqysfEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFHoivZEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJDL2hjL2VuLXVzL2FydGljbGVzLzE5OTI1MDg1OTI1OTA1LU1hYy1hcHAtYXV0aGVudGljYXRpb24taXNzdWUGOwhUOglyYW5raQc%3D--e1534be2af2763bc4ac6c5ec384d501365f07608
|
How can I use NordLynx in the NordVPN app for macOS?
|
NordLynx is the technology we built around the WireGuard® protocol. It lets you experience WireGuard’s speed benefits without compromising your privacy.
1. [Install the NordVPN application](https://support.nordvpn.com/hc/en-us/articles/19445793501585-Installing-NordVPN-on-macOS).
2. Navigate to the app settings in the bottom left corner.
3. Select General.
4. In the [VPN Protocol](https://nordvpn.com/blog/protocols/) menu, select NordLynx.
WireGuard is a registered trademark of Jason A. Donenfeld.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEtlzcfEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFHoivZEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzE5OTI1Mjg1OTQwNDk3LUhvdy1jYW4tSS11c2UtTm9yZEx5bngtaW4tdGhlLU5vcmRWUE4tYXBwLWZvci1tYWNPUwY7CFQ6CXJhbmtpCA%3D%3D--7ecbbec10e64de34a6a653a9d91e68fcd5a1eeb4
|
Installing NordVPN (App Store) version on macOS
|
From October 17th, 2024, older applications will have a few function limitations. The issues can affect macOS applications version 8.27.2 and below. They can include not receiving notifications in the app and reduced Dark Web Monitoring and Meshnet functionality.To resolve the issue, please update your application to the latest version.
This article will help you set up the [NordVPN application on your Mac](https://nordvpn.com/download/mac/) and connect to a VPN server. Note: The NordVPN (App Store) app is compatible with macOS 11 and later versions.
## Table of contents:
* [Downloading and installing](
* [Setting up the application](
* [Connecting to servers](
* [NordVPN features menu](
* [NordVPN preference settings](
## Downloading and installing
1. Go to the [NordVPN app page in the App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485#?platform=mac) or click download the App Store version of NordVPN on our downloads page:
2. Agree to Open App Store.
3. When the App Store launches, click on the blue Get button and choose to Install the app.
4. Once the download is finished, press the Open button.
## Setting up and using the application
1. Open your Launchpad and click on the NordVPN icon.
2. You can Log In or Sign Up in the top-right corner of the screen.
3. You will be redirected to your Nord Account. To log in, enter your registered email address and password. You can also sign in using your Google account or Apple ID or by entering a code. If you are a new user, you will need to create a [Nord Account](https://my.nordaccount.com/) by entering your email address and other required information.
4. After completing the above steps, you will be prompted to open the NordVPN app. Agree always to allow Nord Account and grant access to the app.
5. After a successful login, you will see the main NordVPN application window.Here, you can find NordVPN servers and navigate in the map itself, search bar, or specialty section.
## Connecting to servers
1. The Quick Connect button in the top-right corner will automatically connect you to a server.
2. To connect to a specific server, click on the Search field in the top-left corner of the app. Enter a country, a category, or a specific server number (e.g., Canada #1224) to find what you need.
3. All servers in the left sidebar are sorted by country and specialty.To connect to a specialty server, hover over one of the categories under [Specialty Servers](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained), and click on the three-dot menu to select a Country.
4. To connect to a specific country, click on it.
## NordVPN features menu
### Map
* Map - here, you can find and navigate NordVPN servers in the map itself, search bar, or specialty section
### Threat Protection Pro™/Threat Protection
* Threat Protection Pro™ is a special NordVPN feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. Available with selected NordVPN plans, Threat Protection Pro™ can work without an active VPN connection. Learn more about[ Threat Protection Pro™](https://nordvpn.com/features/threat-protection/).If your NordVPN subscription doesn’t include Threat Protection Pro™, you can use the Threat Protection feature instead. It blocks intrusive ads and malicious domains based on DNS filtering and works whenever you’re connected to a VPN server. Threat Protection comes with all NordVPN plans.
### Meshnet
* The [Meshnet](https://nordvpn.com/meshnet/) feature helps you to access devices over encrypted tunnels. [Learn more about Meshnet](https://meshnet.nordvpn.com/getting-started/meshnet-explained).
### Dark Web Monitor
* [Dark Web Monitor](https://nordvpn.com/features/dark-web-monitor/) scans the internet for any credential leaks associated with your registered NordVPN e-mail address.
### Presets
Presets let you load up a specified set of configurations, including server number, type, protocol, and more. You can configure your settings to experience a smooth session, for e.g., so that a streaming service or a game loads up instantly!
#### How to set up presets?
Start at the preferences page. You can either edit an existing preset or create a new one by clicking Add new.Let's build it from scratch. After pressing Add new, you will see a menu with the settings you can use. Give the preset a name. Next, select from available VPN protocols. If you change the default setting Use recommended, you’ll be able to alter the server type. Here you can set a specialty server or any regular one as your type.Depending on the server availability, you may also have the choice of selecting a specific region.Finally, you can add either a web page or an app to the preset. It will be displayed under the preset name on the main screen. If you press Add link button, a field will appear for the URL of the website you would like easy access to. After inserting the URL, press Enter to register it. When you're done, press Save preset, and it will be added to the main screen.
### Statistics
* Statistics show you more information about your connection.
### Settings
To change application settings and find various features click on the gear icon at the bottom-left corner of the app:
* Settings tab displays the NordVPN app settings.
### Quick Help
* Here you can find your connection logs, a direct to our Help Center, or our customer support email.
## NordVPN settings
### General
* Launch the app on computer startup — toggle to open the NordVPN app automatically every time you turn your device on.
* VPN Protocol — this option will let you choose from 3 different [connection protocols](https://support.nordvpn.com/hc/en-us/articles/19482810153745-Which-NordVPN-protocol-should-I-choose) (OpenVPN UDP, OpenVPN TCP, and NordLynx).
* Help Us Improve — makes NordVPN better by sending us aggregated anonymous data.
### Auto-connect
* When using an untrusted network — toggle to automatically be connected to a VPN when you're connected to a network that is not added to a Trusted network list.
* Connect to — you can select a specific country from the list.
* The current network — shows the network you are currently connected to.
* Trusted network — you won't be automatically connected to a VPN while on a trusted Wi-Fi network.
### Kill Switch
* [Kill Switch](https://nordvpn.com/features/vpn-kill-switch/) prevents unprotected access to the internet when your VPN connection accidentally drops.
* Advanced Kill Switch is an additional layer of security that can be enabled to prevent WebRTC leaks. However, it functions separately from the system-wide Internet Kill Switch. Read [more information about Kill Switch](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work).
* Stay invisible on a local network — this will let you [keep your device invisible on an unsafe local network](https://support.nordvpn.com/hc/en-us/articles/20225371443345-Staying-invisible-on-unsafe-local-networks-on-macOS).
### Appearance
* Appearance settings let you add an application to your dock and menu bar. Also, it lets you choose between dark and light modes.
### Other Apps
* Other Apps tab introduces other [Nord Security](https://nordsecurity.com/) products. As well as a scannable QR code that directly leads you to the NordVPN mobile app download.
### Account
* Account section shows your NordVPN profile and subscription information. Here you’ll also find links to [NordVPN Terms of Services](https://my.nordaccount.com/legal/terms-of-service/) and [Privacy Policy](https://my.nordaccount.com/legal/privacy-policy/).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHa8kGjEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFHoivZEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJUL2hjL2VuLXVzL2FydGljbGVzLzIwNDkyMzk1NDAzOTIxLUluc3RhbGxpbmctTm9yZFZQTi1BcHAtU3RvcmUtdmVyc2lvbi1vbi1tYWNPUwY7CFQ6CXJhbmtpCQ%3D%3D--8493f78b636a24b5f9b74a4976cd2ccda60fd43c
|
Can't log into NordVPN
|
You may struggle to log in to NordVPN for several reasons. Are you experiencing any of the following issues?
## Table of contents:
* The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app.
* I receive "Error: 429 Too Many Requests."
* I didn't receive my verification password after signing up.
* The password is incorrect.
* After logging in, the app asks me to log in again.
* NordVPN keeps logging me out.
* I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.”
### The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app.
To help solve this problem, try [resetting your NordVPN app preferences](https://support.nordvpn.com/hc/en-us/articles/20323582191505-Resetting-your-application-preferences).
If you are using Linux, try the callback login method:
1. Run the command: nordvpn login.
2. You'll receive a URL. Open it on any device that supports a browser, and finish the login process.
3. Right-click on the Continue button and copy the link address.
4. Run the command:
```
nordvpn login --callback "<URL>"
```
and replace <URL> with the copied link address.
For example:
```
nordvpn login --callback "nordvpn://login?action=login&exchange_token=MGFlY2E1NmE4YjM2NDM4NjUzN2VjOWIzYWM3ZTU3ZDliNDdiNzRjZTMwMjE5YjkzZTNhNTI3ZWZlOTIwMGJlOQ%3D%3D&status=done"
```
### I receive the message "Error: 429 Too Many Requests."
Follow the steps in our article on how to deal with “Error: 429 Too Many Requests.”
### After signing up, I didn't receive my verification password.
Check your spam folder. If you can't find the email, please [contact our customer support team](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support).
### It says that my password is incorrect.
Try resetting your password. If that doesn’t help, [uninstall the NordVPN app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), [download NordVPN](https://nordvpn.com/download/) once again, and see if you can sign in.
### I’m stuck in a NordVPN login loop. After logging in, the app asks me to log in again.
Try resetting your app preferences. If that doesn’t help, uninstall the NordVPN application, download NordVPN once again, and try signing in.
### NordVPN keeps logging me out.
Reset your app preferences or reinstall the NordVPN app. If the above doesn’t help, try changing the DNS addresses on your device. It’s worth noting that other VPN apps or antivirus software may interfere with your NordVPN connection.
### I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.”
1. Use one of the following commands to remove the app:
```
sudo apt --purge autoremove nordvpn*
```
or
```
sudo apt-get --purge autoremove nordvpn*
```
2. Install the app again on your Linux device.
If you'd like to learn more, check out our article on how the NordVPN sign-up and log-in process works.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEBoUleEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFHoivZEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI9L2hjL2VuLXVzL2FydGljbGVzLzIwMTk2MTcxNTE0MjU3LUNhbi10LWxvZy1pbnRvLU5vcmRWUE4GOwhUOglyYW5raQo%3D--3ab5f504d39de6208e4706d9bcb92f346dbfe3b4
|
Troubleshooting steps for streaming
|
Streaming issues like buffering, poor video quality, or interruptions while connected to NordVPN can disrupt your viewing experience. Whether the issue lies with your internet or device, multiple potential causes exist. This guide will walk you through common troubleshooting steps to quickly resolve these issues and restore a smooth streaming experience.
Table of contents:
* [Connection leakage troubleshooting](
* [Troubleshooting steps for various devices](
## Connection leakage troubleshooting
One possible challenge users encounter when troubleshooting streaming issues is a leaking connection. This sometimes occurs when part of their internet traffic bypasses the VPN, leaving sensitive data exposed or causing interruptions in their streaming experience.
If you're having issues with certain streaming services while using NordVPN, first check if your connection is protected by following these steps:
1. Ensure that your connection is set up correctly by checking whether your status says protected on [our website](https://nordvpn.com/):
2. If you are connected to one of our servers but your status says unprotected, proceed to the following steps to ensure your connection is secure. Stop any leaks from your connection by following these tutorials:
* * [WebRTC leak prevention](https://support.nordvpn.com/hc/en-us/articles/20318383008529-How-to-stop-WebRTC-leaks)
* [Disable IPv6](https://support.nordvpn.com/hc/en-us/articles/20350921723409-How-to-disable-IPv6)
## Troubleshooting steps for various devices
Technical issues can sometimes arise when streaming content due to various device-related factors. If your connection is secure and the issues persist, find your device in the tutorials below and follow the instructions. After each step, check if the issue is resolved. If not, proceed to the next step.
### For Windows, macOS, Linux devices
1. Try connecting to a different server of the region you would like to access the streaming service.
2. [Clear the cache of your browser.](https://nordvpn.com/blog/how-to-clear-your-cache/)
3. Try to use a different browser/incognito mode.
4. [Set up NordVPN DNS addresses](https://support.nordvpn.com/hc/en-us/articles/19587726859793-What-are-the-addresses-of-my-NordVPN-DNS-servers) to 103.86.99.100 and 103.86.96.100 on your device.
5. Test the streaming accessibility changes without using [Threat Protection or Threat Protection Pro™](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection) if the features are enabled.
6. [Check](https://support.nordvpn.com/hc/en-us/articles/20290051742353-How-to-check-the-NordVPN-app-version) whether your NordVPN application is updated to the[ latest version](https://nordvpn.com/blog/category/service-updates/app-updates/).
7. As a last resort - try using the[ NordVPN extension](https://nordvpn.com/features/proxy-extension/) instead and access the streaming through your browser. Download the extension by clicking [here](https://support.nordvpn.com/hc/en-us/articles/20321833806865-How-to-set-up-the-NordVPN-browser-extension).
### For Android/iOS devices
1. Try connecting to a different server of the region you would like to access the streaming service.
2. If you are using a specific streaming service app, force stop it, clear the app cache, and restart it.
3. If you are accessing the streaming platform on a browser, [clear your browser's cache.](https://nordvpn.com/blog/how-to-clear-your-cache/)
4. [Set up NordVPN DNS addresses](https://support.nordvpn.com/hc/en-us/articles/19587726859793-What-are-the-addresses-of-my-NordVPN-DNS-servers) to 103.86.99.100 and 103.86.96.100 on your device.
5. Test the streaming accessibility changes without using [Threat Protection or Threat Protection Pro™](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection) if the features are enabled.
### For Android TV boxes
1. Try connecting to a different server in the region where you would like to access the streaming service.
2. If you are using a specific streaming service app, force stop it, clear the app cache, and restart it, here are the steps:
1. Go to Settings > Preferences section > More settings > Apps.
2. Find the streaming service app and press on it.
3. Click the Force Stop button.
4. Click the Clear Cache button.
5. Restart the application.
3. [Set up NordVPN DNS addresses](https://support.nordvpn.com/hc/en-us/articles/20466230743569-Change-your-DNS-servers-on-Android-TV-with-NordVPN) to 103.86.99.100 and 103.86.96.100 on your device.
### For Amazon Fire TV devices
1. Try connecting to a different server of the region you would like to access the streaming service.
2. If you are using a specific streaming service app, force stop it, clear the app cache, and restart it:
1. Go to Settings > Applications > Manage Installed Applications.
2. Find the streaming service app and press on it.
3. Click the Force Stop button.
4. Click the Clear Cache button.
5. Restart the application.
3. [Set up NordVPN DNS addresses](https://support.nordvpn.com/hc/en-us/articles/20466230743569-Change-your-DNS-servers-on-Android-TV-with-NordVPN) to 103.86.99.100 and 103.86.96.100 on your device.
The NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
If you experience other issues or have additional questions, do not hesitate to [submit a request](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-to-reach-NordVPN-customer-support) to our customer success team.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFq9SjKEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFaIvB7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzE5NTU5OTY4MjM4MDk3LVRyb3VibGVzaG9vdGluZy1zdGVwcy1mb3Itc3RyZWFtaW5nBjsIVDoJcmFua2kG--bb63976c80721f730ff9015f25fcfc135e87a598
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How to disable IPv6
|
If you are having issues related to IPv6 leaking on your connection you can disable it on your device.To do so you can follow these guides:
* [Windows](https://support.nordvpn.com/hc/en-us/articles/19919186892305-How-to-disable-IPv6-on-Windows)
* [MacOS](https://support.nordvpn.com/hc/en-us/articles/19924913336081-How-to-disable-IPv6-on-macOS)
* [Linux](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux)
* [Android](https://support.nordvpn.com/hc/en-us/articles/20323519060625-How-to-disable-IPv6-on-Android-LTE)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHOdVGCEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFaIvB7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI6L2hjL2VuLXVzL2FydGljbGVzLzIwMzUwOTIxNzIzNDA5LUhvdy10by1kaXNhYmxlLUlQdjYGOwhUOglyYW5raQc%3D--85b020621b8a443afe1724c123538ea276e89d11
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How to stop WebRTC leaks
|
Sometimes various browsers experience WebRTC Leaks which may cause the real IP address leak, even when using a VPN.
However, you can easily disable the WebRTC leaks using the NordVPN browser extension on top of the NordVPN app.
* Download and set up the NordVPN browser extension on the browser of your choice: [Chrome](https://support.nordvpn.com/hc/en-us/articles/20349533941265-How-to-set-up-NordVPN-with-Chrome-extension)/[Firefox](https://support.nordvpn.com/hc/en-us/articles/20350669461137-Connect-to-NordVPN-with-Firefox-extension)/[Edge](https://support.nordvpn.com/hc/en-us/articles/19627093939601-Connect-to-NordVPN-with-Edge-Extension).
* In the bottom-right corner of the extension's main screen, click on the settings button.
* You'll find the option to block WebRTC at the very top of the settings menu. Please note: do not connect to a server via the NordVPN browser extension in case you're already connected through the NordVPN app.
You can read more about WebRTC leaks in [our blog post](https://nordvpn.com/blog/webrtc/) and watch our video for more detailed information:
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFrAL56EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFaIvB7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI%2FL2hjL2VuLXVzL2FydGljbGVzLzIwMzE4MzgzMDA4NTI5LUhvdy10by1zdG9wLVdlYlJUQy1sZWFrcwY7CFQ6CXJhbmtpCA%3D%3D--d082e2c7f882ff4ffdebbbf305888a5f97cd8217
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Switching protocol to OpenVPN UDP or TCP - Android
|
If you want to switch protocol to OpenVPN UDP or OpenVPN TCP on Android, follow these steps:
1. Open application Profile & Settings (bottom right corner).
2. Tap on the gear icon in the top right corner.
3. Select Protocol.
4. Choose OpenVPN (TCP) or OpenVPN(UDP).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHITYkqEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHAzK%2FmEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJXL2hjL2VuLXVzL2FydGljbGVzLzE5OTczOTAxNTAyNjA5LVN3aXRjaGluZy1wcm90b2NvbC10by1PcGVuVlBOLVVEUC1vci1UQ1AtQW5kcm9pZAY7CFQ6CXJhbmtpCA%3D%3D--c83977388033037b52689d5abf5cd6bbb84d8042
|
Improve connection speed on Android with NordVPN app
|
If you are experiencing slow connection speed while connected to [VPN on Android](https://nordvpn.com/download/android/), try these steps:
1. Make sure to use the latest version of NordVPN app. You can [uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software) and [install the latest version from our website](https://nordvpn.com/download/windows/).
2. Restart your device.
3. Switch to [NordLynx](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx) protocol.
4. If you are using Wi-Fi, switch to a mobile connection or vice versa.
5. Switch the VPN server to one closer to you geographically.
6. Open app settings and [switch](https://support.nordvpn.com/hc/en-us/articles/19973901502609-Switching-protocol-to-OpenVPN-UDP-or-TCP-Android) from the default UDP protocol to TCP.
7. Try a different connection method/protocol on your device. Tutorials for various connection methods can be found here: [https://support.nordvpn.com/Connectivity/Android/](https://support.nordvpn.com/hc/en-us/sections/19326609878673-Android)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJF9pQyJEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFaIvB7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJbL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5ODMxOTkxNjk3LUltcHJvdmUtY29ubmVjdGlvbi1zcGVlZC1vbi1BbmRyb2lkLXdpdGgtTm9yZFZQTi1hcHAGOwhUOglyYW5raQk%3D--fdabbc55035f50eeacd42f65a51a2b0b73044ae3
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Change your DNS servers on Android TV with NordVPN
|
Note: when you’re connected to a NordVPN server, NordVPN’s private DNS servers are used by default.
To use NordVPN’s [DNS servers](https://nordvpn.com/blog/what-is-dns/) on Android TV when not connected to a NordVPN server, follow these steps:
1. Open Settings on your Android TV. They are usually designated by a cogwheel icon.
2. Head to Network and Internet and write down the [IP address](https://nordvpn.com/what-is-my-ip/) (marked “1” in the picture below).Select IP settings (marked “2” in the picture below).
3. In IP settings, switch to Static.
4. Enter the IP address from step 2.
5. [Find your gateway (router IP) address](https://nordvpn.com/blog/find-router-ip-address/) and enter it in the appropriate field.
6. Make sure the Network prefix length is 24 — change it if necessary.
7. Enter the first DNS address: 103.86.96.100
8. Enter the second DNS address: 103.86.99.100
Android TV is now configured to use [private DNS](https://nordvpn.com/blog/private-dns/) servers instead of your ISP's default DNS servers.
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Why use NordVPN DNS servers?
|
DNS servers translate human-friendly domain names such as www.google.com into IP addresses like 192.168.1.1 so your device can connect to websites. When you type a website address, your device asks a DNS server for the IP address. If the server doesn’t know it, it looks it up from other servers. Changing DNS servers provides you with increased security as well as speed. With default DNS you may be subject to DNS hijacking. DNS hijacking is a cyberattack where attackers redirect or alter DNS settings to send users to fake websites or malicious servers. This can lead to phishing, malware infections, data theft, or blocking access to legitimate sites. It often occurs through router vulnerabilities or malware.
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What are NordVPN DNS server addresses?
|
NordVPN offers private DNS in its apps, which ensures tighter security and privacy for your traffic. The NordVPN native applications automatically use NordVPN's DNS servers when connected to VPN. This prevents DNS leaks during your VPN connection, ensuring that your NordVPN private DNS requests are safe.
NordVPN's DNS server addresses are 103.86.96.100 and 103.86.99.100. [Learn how to change NordVPN DNS servers ]( on it later).
## Why use NordVPN DNS servers?
DNS servers translate human-friendly domain names such as www.google.com into IP addresses like 192.168.1.1 so your device can connect to websites. When you type a website address, your device asks a DNS server for the IP address. If the server doesn’t know it, it looks it up from other servers. Changing DNS servers provides you with increased security as well as speed. With default DNS you may be subject to DNS hijacking. DNS hijacking is a cyberattack where attackers redirect or alter DNS settings to send users to fake websites or malicious servers. This can lead to phishing, malware infections, data theft, or blocking access to legitimate sites. It often occurs through router vulnerabilities or malware.
## How to change NordVPN DNS servers
You can configure your device manually to use private NordVPN DNS servers. This is handy when you are connecting to NordVPN from a non-native app (for example, third-party OpenVPN clients) or if there are any issues setting up the DNS addresses in the NordVPN app. You can alternatively use other preferred DNS servers.Here are tutorials on how to manually set up NordVPN DNS server connections on your operating system:Windows: Change your DNS servers on WindowsmacOS: Change your DNS servers on macOSLinux: Change your DNS servers on LinuxAndroid: Change your DNS servers on AndroidiOS: Change your DNS servers on iOS
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFegJ%2FQEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEAxj06EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzE5NTg3NzI2ODU5NzkzLVdoYXQtYXJlLU5vcmRWUE4tRE5TLXNlcnZlci1hZGRyZXNzZXMGOwhUOglyYW5raQY%3D--ecb89b238a2d8582c9f690b92f09a385c6f3714b
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Change your DNS servers on Android TV with NordVPN
|
Note: when you’re connected to a NordVPN server, NordVPN’s private DNS servers are used by default.
To use NordVPN’s [DNS servers](https://nordvpn.com/blog/what-is-dns/) on Android TV when not connected to a NordVPN server, follow these steps:
1. Open Settings on your Android TV. They are usually designated by a cogwheel icon.
2. Head to Network and Internet and write down the [IP address](https://nordvpn.com/what-is-my-ip/) (marked “1” in the picture below).Select IP settings (marked “2” in the picture below).
3. In IP settings, switch to Static.
4. Enter the IP address from step 2.
5. [Find your gateway (router IP) address](https://nordvpn.com/blog/find-router-ip-address/) and enter it in the appropriate field.
6. Make sure the Network prefix length is 24 — change it if necessary.
7. Enter the first DNS address: 103.86.96.100
8. Enter the second DNS address: 103.86.99.100
Android TV is now configured to use [private DNS](https://nordvpn.com/blog/private-dns/) servers instead of your ISP's default DNS servers.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHSaSqdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEAxj06EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJZL2hjL2VuLXVzL2FydGljbGVzLzIwNDY2MjMwNzQzNTY5LUNoYW5nZS15b3VyLUROUy1zZXJ2ZXJzLW9uLUFuZHJvaWQtVFYtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kH--08f18c7e6e91d51d62730e10dda3383c6bc886a8
|
Is NordVPN down?
|
When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFu1tFWEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGXJjyNEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0MDk2OTc4NDQ5LVVuYWJsZS10by1jb25uZWN0LXRvLU5vcmRWUE4tc2VydmVycwY7CFQ6CXJhbmtpCQ%3D%3D--3085e2ed1582a5dff731d58f5dae4616535cf610
|
Unable to connect to NordVPN servers
|
Several different factors may interfere with your NordVPN connection. Here’s what may help fix the problem.
## Operating system-specific NordVPN connection guides
If you are experiencing issues connecting on any of the operating systems below, try following these VPN troubleshooting guides:
* [Troubleshooting connectivity on Windows](https://support.nordvpn.com/hc/en-us/articles/19748510235921-Troubleshooting-NordVPN-connectivity-on-Windows)
* [Troubleshooting connectivity on Android](https://support.nordvpn.com/hc/en-us/articles/20041281541777-Troubleshooting-connectivity-on-Android)
* [Troubleshooting connectivity on iOS](https://support.nordvpn.com/hc/en-us/articles/20397808850833-Troubleshooting-connectivity-on-iOS)
* [Troubleshooting connectivity of Linux app](https://support.nordvpn.com/hc/en-us/articles/20398047039889-Troubleshooting-NordVPN-connectivity-issues-on-Linux)
* [Troubleshooting connectivity on macOS](https://support.nordvpn.com/hc/en-us/articles/19920758451345-NordVPN-not-connecting-on-Mac)
## General NordVPN connection tips
These tips may help if your NordVPN server is down or if NordVPN is stuck on “connecting”:
* If you can’t connect to a specific server, try a few different NordVPN servers. You can use the auto-connect feature or the NordVPN server locator tool to find the right server for you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
* On the NordVPN app, log out of your account and log back in. Try connecting again.
* [Uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), reboot your device, and [install the app again](https://support.nordvpn.com/hc/en-us/articles/20289779952017-How-to-start-using-NordVPN). Try connecting to a server now.
* Try using a different connection method/protocol for your device.
## Is NordVPN down?
When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online.
If you can’t connect to a server and the solutions above don’t work, your device or network may be causing the problem. To check if that’s the case, try using NordVPN on a different device on the same network.
For example, if NordVPN doesn’t work on your Android phone, try using it on your PC. If both devices don’t connect, you may be experiencing network issues. If your PC connects successfully, you may need to reconfigure your phone.
## Connecting from a country with internet restrictions
If you can’t connect from a country with internet restrictions, you may find a solution in this article:
* [Connecting from a country with internet restrictions](https://support.nordvpn.com/hc/en-us/articles/19572011021457-Connecting-from-a-country-with-internet-restrictions).
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Change your DNS servers on Windows
|
Here's how you can change the DNS servers on...
* [Windows 7,8.1,10](https://support.nordvpn.com/Connectivity/Windows/1088041672/Change-your-DNS-servers-on-Windows.htm#Windows%207,8.1,10)
* [Windows 11](https://support.nordvpn.com/Connectivity/Windows/1088041672/Change-your-DNS-servers-on-Windows.htm#Windows%2011)
## Windows 7,8.1,10
1. Right-click the network icon (or the Wi-Fi icon if you are connected to Wi-Fi) in the taskbar notification area and select Network and Sharing Center.
2. Select Change adapter options.
3. Right-click the TAP-NordVPN Windows adapter V9 and choose Properties.
4. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
5. Select Use the following DNS server addresses and enter NordVPN's DNS addresses:Preferred DNS server: 103.86.96.100Alternate DNS server: 103.86.99.100
6. Repeat steps 3-5 for your physical network adapter, which will be called Ethernet or Wi-Fi (depending on which one you use).
And you're done! The DNS servers should have now been successfully set.
## On Windows 11
1. At the bottom of your screen, find and press on the magnifying glass icon. 
2. A window with a search bar will appear. Type in "Manage Network Adapter Settings" and open the matching result.
3. Find TAP-NordVPN Windows adapter V9, and click on it. More details will appear, including the option to "View additional properties". Press it. 
4. Next to "DNS server assignment" press the "Edit" button. 
5. In the small pop-up box, select "Manual".
6. Now, adjust the settings as follows:IPv4 turned ONPreferred DNS: 103.86.96.100Alternate DNS: 103.86.99.100IPv6 turned OFFThen, press Save.7. Repeat steps 3-6 for your physical network adapter, which will be called Ethernet or Wi-Fi (depending on which one you use)
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|
Change your DNS servers on iOS
|
You can manually configure the DNS servers in your iOS settings. Here is how:
1. Open Settings;
2. Tap on Wi-Fi. If it's switched off, turn it on;
3. Pick a Wi-Fi network and tap on the blue i icon;
4. Tap Configure DNS and select Manual;
5. Tap Add Server and add these DNS addresses:103.86.96.100103.86.99.100
6. Tap Save.
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|
Checking your device configuration
|
1. Add exceptions for the NordVPN app to your antivirus, cleaner, and power saver applications. Since NordVPN runs in the background when you are connected to VPN, these applications may interfere with its stability or might not let you connect at all.
2. Make sure you do not have any [firewall](https://nordvpn.com/blog/what-is-nat-firewall/) apps running. Firewall applications on Android devices use the same VPN interface as the NordVPN app, so it might not be able to connect while a firewall application is active on the same device.3. Try changing the [DNS](https://support.nordvpn.com/hc/en-us/articles/19442825306257-What-is-SmartDNS) servers:
* Open the device Settings.
* Go to Connections and select Wi-Fi.
* Click the cog icon next to your current network and select Advanced.
* Change IP settings to Static.
* In the DNS 1 and DNS 2 fields that appeared, enter the following IP addresses: 103.86.96.100 and 103.86.99.100.
* Press Save, disconnect from the network, and reconnect for changes to take effect.
4. Try resetting your network settings:
* Open the device Settings.
* Go to General management and select Reset.
* Tap Reset network settings.
* Press Reset settings.
* If you use a lock on your device, unlock it to proceed.
* Tap Reset settings again to reset all network settings.
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Switching protocol to OpenVPN UDP or TCP - Android
|
If you want to switch protocol to OpenVPN UDP or OpenVPN TCP on Android, follow these steps:
1. Open application Profile & Settings (bottom right corner).
2. Tap on the gear icon in the top right corner.
3. Select Protocol.
4. Choose OpenVPN (TCP) or OpenVPN(UDP).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHITYkqEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGWdzk6EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJXL2hjL2VuLXVzL2FydGljbGVzLzE5OTczOTAxNTAyNjA5LVN3aXRjaGluZy1wcm90b2NvbC10by1PcGVuVlBOLVVEUC1vci1UQ1AtQW5kcm9pZAY7CFQ6CXJhbmtpBg%3D%3D--f0f3251d6d5b67e7d857b33d0b0f19d2374a8b7c
|
Checking your device configuration
|
1. Add exceptions for the NordVPN app to your antivirus, cleaner, and power saver applications. Since NordVPN runs in the background when you are connected to VPN, these applications may interfere with its stability or might not let you connect at all.
2. Make sure you do not have any [firewall](https://nordvpn.com/blog/what-is-nat-firewall/) apps running. Firewall applications on Android devices use the same VPN interface as the NordVPN app, so it might not be able to connect while a firewall application is active on the same device.3. Try changing the [DNS](https://support.nordvpn.com/hc/en-us/articles/19442825306257-What-is-SmartDNS) servers:
* Open the device Settings.
* Go to Connections and select Wi-Fi.
* Click the cog icon next to your current network and select Advanced.
* Change IP settings to Static.
* In the DNS 1 and DNS 2 fields that appeared, enter the following IP addresses: 103.86.96.100 and 103.86.99.100.
* Press Save, disconnect from the network, and reconnect for changes to take effect.
4. Try resetting your network settings:
* Open the device Settings.
* Go to General management and select Reset.
* Tap Reset network settings.
* Press Reset settings.
* If you use a lock on your device, unlock it to proceed.
* Tap Reset settings again to reset all network settings.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEwn1EfEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGWdzk6EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzE5OTI1NzIyNjczMjk3LUNoZWNraW5nLXlvdXItZGV2aWNlLWNvbmZpZ3VyYXRpb24GOwhUOglyYW5raQc%3D--d8dc24e35c1715d2fb0949832e7a4bb7d8d695fb
|
Connecting to NordVPN from country with internet restrictions
|
If you're experiencing internet restrictions that are limiting your access to online content, there is a solution available to help you bypass these restrictions. In this article, we'll provide step-by-step instructions on how to bypass internet restriction on various devices, including Windows, Mac, Android, strongSwan, and iOS. Choose a section relative to you down below to begin:
* [Windows](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG0w%2FbMEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGXJjyNEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJkL2hjL2VuLXVzL2FydGljbGVzLzE5NTcyMDExMDIxNDU3LUNvbm5lY3RpbmctdG8tTm9yZFZQTi1mcm9tLWNvdW50cnktd2l0aC1pbnRlcm5ldC1yZXN0cmljdGlvbnMGOwhUOglyYW5raQo%3D--690a9b2d02adf2fc7b97f6b84d71a1be83c1169b#Windows)
* [macOS](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG0w%2FbMEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGXJjyNEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJkL2hjL2VuLXVzL2FydGljbGVzLzE5NTcyMDExMDIxNDU3LUNvbm5lY3RpbmctdG8tTm9yZFZQTi1mcm9tLWNvdW50cnktd2l0aC1pbnRlcm5ldC1yZXN0cmljdGlvbnMGOwhUOglyYW5raQo%3D--690a9b2d02adf2fc7b97f6b84d71a1be83c1169b#macOS)
* [Android - OVPN](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG0w%2FbMEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGXJjyNEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJkL2hjL2VuLXVzL2FydGljbGVzLzE5NTcyMDExMDIxNDU3LUNvbm5lY3RpbmctdG8tTm9yZFZQTi1mcm9tLWNvdW50cnktd2l0aC1pbnRlcm5ldC1yZXN0cmljdGlvbnMGOwhUOglyYW5raQo%3D--690a9b2d02adf2fc7b97f6b84d71a1be83c1169b#Android---OVPN)
* [Android - IKEv2](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG0w%2FbMEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGXJjyNEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJkL2hjL2VuLXVzL2FydGljbGVzLzE5NTcyMDExMDIxNDU3LUNvbm5lY3RpbmctdG8tTm9yZFZQTi1mcm9tLWNvdW50cnktd2l0aC1pbnRlcm5ldC1yZXN0cmljdGlvbnMGOwhUOglyYW5raQo%3D--690a9b2d02adf2fc7b97f6b84d71a1be83c1169b#Android---IKEv2)
* [iOS](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG0w%2FbMEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGXJjyNEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJkL2hjL2VuLXVzL2FydGljbGVzLzE5NTcyMDExMDIxNDU3LUNvbm5lY3RpbmctdG8tTm9yZFZQTi1mcm9tLWNvdW50cnktd2l0aC1pbnRlcm5ldC1yZXN0cmljdGlvbnMGOwhUOglyYW5raQo%3D--690a9b2d02adf2fc7b97f6b84d71a1be83c1169b#iOS)
* [strong Swan](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG0w%2FbMEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGXJjyNEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJkL2hjL2VuLXVzL2FydGljbGVzLzE5NTcyMDExMDIxNDU3LUNvbm5lY3RpbmctdG8tTm9yZFZQTi1mcm9tLWNvdW50cnktd2l0aC1pbnRlcm5ldC1yZXN0cmljdGlvbnMGOwhUOglyYW5raQo%3D--690a9b2d02adf2fc7b97f6b84d71a1be83c1169b#strong-Swan)
## Avoiding local internet restrictions on Windows
Note: Unfortunately, we are currently experiencing some connectivity issues in the China region as our server configurations for manual connections and applications have recently been blocked. Our developers are aware of the issue and are working on a solution as soon as possible. We apologize for the inconvenience and thank you for your patience.
In case you’re facing internet restrictions on your Windows device, you can solve the internet restrictions by using the NordVPN NordLynx protocol. Follow the steps below to get started:
1. [Download the NordVPN application](https://downloads.nordcdn.com/apps/windows/NordVPN/latest/NordVPNSetup.exe).
2. Go into the settings menu of the NordVPN app:
3. Click connection:
4. Click the VPN protocol drop-down:
5. Switch to the [NordLynx protocol:](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx)
6. Return to the main screen and press quick connect.
You should now be able to connect.
## Avoiding local internet restrictions on macOS
To bypass internet restrictions on your macOS device, you can set up an IKEv2 VPN connection. To get started, follow the steps below:
1. Download the NordVPN IKEv2 certificate to your Mac.
2. Click on the downloads folder.
3. Open root.der
4. Click add to add the certificate to the login keychain.
5. Right-click the NordVPN Root CA certificate in the login keychain, and select get info.
6. Under when using this certificate, find extensible authentication (EAP) and IP Security (IPsec) and select always trust for both. You will have to enter your mac password to make these changes.
7. Click on the Apple icon in the upper left-hand corner of the screen, and select system preferences.
8. In system preferences, click the network icon.
9. Click the + icon in the lower left-hand corner of the screen.You must have administrator privileges.
10. From the interface dropdown list, select VPN.
11. For VPN type select IKEv2.
12. Input a name for the service name field, once done, click create.
13. The settings for the new VPN connection will now be displayed.In the server address field, enter the IP from the list below.In the remote ID field, enter NordVPN's server domain name from the same list:
Server Address: | Remote ID:
---|---
```
178.79.177.90
```
| - | ```
uk2326.nordvpn.com
```
```
178.79.177.195
```
| - | ```
uk2326.nordvpn.com
```
```
178.79.177.150
```
| - | ```
uk2326.nordvpn.com
```
```
212.71.235.149
```
| - | ```
uk2326.nordvpn.com
```
```
212.71.235.93
```
| - | ```
uk2326.nordvpn.com
```
```
173.255.216.165
```
| - | ```
us5783.nordvpn.com
```
```
172.104.115.248
```
| - | ```
jp598.nordvpn.com
```
```
172.104.115.220
```
| - | ```
jp599.nordvpn.com
```
```
172.104.115.82
```
| - | ```
jp598.nordvpn.com
```
```
172.104.115.26
```
| - | ```
jp598.nordvpn.com
```
```
172.104.115.47
```
| - | ```
jp599.nordvpn.com
```
Example:
1. Click authentication settings
2. Select username as the authentication method.
3. Enter your NordVPN service username and service password. Click ok and apply.You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
4. Click NordVPN.
5. Select set up NordVPN manually.
6. You will receive a verification code in your registered email. 
7. Copy the credentials using the buttons on the right.
8. Click connect and apply.
You will now be connected. If you’ve chosen to see the VPN status in the menu bar, you can control your VPN connection from there.
After completing the steps, your macOS device should be connected successfully.
## Avoiding local internet restrictions on Android
If you are struggling with internet restrictions on your Android device, you can bypass them by using Obfuscated servers. Follow the steps below to get started:
1. [Download our application](https://downloads.nordcdn.com/apps/android/generic/nordvpn-sideload/latest/NordVPN.apk?source_caller=ui&shortlink=m41zobj1&c=android-app-apk&pid=nordvpn.com&af_xp=custom).
2. [Switch to Open VPN (TCP).](https://support.nordvpn.com/hc/en-us/articles/19973901502609-Switching-protocol-to-OpenVPN-UDP-or-TCP-Android)
3. Go to specialty servers tab:
4. Connect to obfuscated servers:
Once you have completed the steps, your device will be connected to the obfuscated servers.
## Avoiding local internet restrictions on Android - IKEv2
You can bypass internet restrictions on your Android device by using the IKEv2 protocol. Follow the steps below to get started:
Firstly, [download the NordVPN IKEv2 connection certificate.](https://downloads.nordcdn.com/certificates/root.der)Next up, you'll need a server hostname to connect to. Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/?_gl=1*144igq8*_gcl_aw*R0NMLjE3MzMxMjE5MzQuQ2owS0NRaUFyN0M2QmhEUkFSSXNBT1VLaWZoYktXbFBCWnVtM0N1VTZvSXJXdnBxVzRDMG5hQVN3SkxMSENTVTRLdGYtM3MtME9FTVNpd2FBdUh2RUFMd193Y0I.*_gcl_au*NTU4NzA4MjgyLjE3MzE0OTcxNTU.*FPAU*NTU4NzA4MjgyLjE3MzE0OTcxNTU.*_ga*ODk2Mjg3NDQ3LjE3MjM1MDUwMjE.*_ga_LEXMJ1N516*MTczOTI1Mzk1Ni41NS4xLjE3MzkyNTUwMTkuNTkuMC4w&_ga=2.79116950.321693579.1739185791-896287447.1723505021&nv_tri=TC_6510770784465425_1723505020819&nv_trs=1739185790499_1739185790499_41_0), and click NordVPN.
2. Scroll down to advanced settings and click set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing advanced filters you can further customize the recommended servers by selecting the server type and the security protocol.
5. Under the server IP, next to available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the username and password from the service credential tab.
1. Download and install the strongSwan VPN Client from the [Play Store](https://play.google.com/store/apps/details?id=org.strongswan.android) or [directly from us.](https://download.strongswan.org/Android/strongSwan-2.3.3.apk)
2. Open the strongSwan application.
3. Tap on the three-dot icon in the top-right corner of the app and select CA certificates from the drop-down menu.
4. Tap on the three-dot icon again and select import certificate.
5. Select the root.der file you downloaded in the first step.
6. Confirm by tapping import certificate.
7. Tap the left-pointing arrow to go back to the main screen of the strongSwan app.
8. Select add VPN profile.
9. Now you'll have to fill out several fields, starting with the one labeled server.
10. Enter a server IP address from the list below. You'll need the server hostname later on in the tutorial:
```
66.175.217.239 - us5783.nordvpn.com
```
```
74.207.240.34 - us5783.nordvpn.com
```
```
74.207.240.173 - us5783.nordvpn.com
```
```
74.207.252.8 - us5783.nordvpn.com
```
```
74.207.252.88 - us5783.nordvpn.com
```
```
139.162.124.92 - jp598.nordvpn.com
```
```
139.162.124.101 - jp598.nordvpn.com
```
```
139.162.124.107 - jp598.nordvpn.com
```
```
139.162.124.113 - jp598.nordvpn.com
```
```
139.162.124.114 - jp598.nordvpn.com
```
11. Enter your NordVPN service credentials in the username and password fields.
12. Click on show advanced settings.In the new field server identity enter the hostname that stood next to the IP address that you chose in step 16.Once you have entered all the information, click save.
1. To connect, tap the profile you have just created.
2. The application will ask you for the permissions necessary for the VPN connection. Click ok.Note: Different devices may display slightly different warning messages.
Once you see a status saying you are connected, you have successfully connected to the VPN server. You can now minimize the application and use your device as usual – all of your internet traffic is now secure and goes through a VPN.Tap disconnect to disconnect from the server.
## Avoiding local internet restrictions on iOS
If you are encountering internet restrictions on your iOS device, you can bypass them by setting up an IKEv2 connection. Follow along to the steps below to get started:
1. Download the [NordVPN IKEv2 certificate](https://downloads.nordcdn.com/certificates/root.der) to your device.
2. Tap install in each of the steps:
3. Tap done to complete the installation.In the iOS 12.2 version and above, after you download the certificate, you might see a pop-up saying: "Profile downloaded. Review the profile in Settings app if you want to install it."
4. Go to your iOS settings.
5. Tap profile downloaded.
6. Go to NordVPN Root CA.
7. Tap install.
8. Tap trust.
9. If you cannot see the profile downloaded option, go to settings.
10. Tap general.
11. Select profiles. You should find the downloaded profile there.
12. Open Settings.
13. Select general.
14. Tap VPN.
15. Tap add VPN configuration.
16. Complete the fields as follows:Type: IKEv2Description: Any preferred name for the VPN connectionServer: server IP from the list belowRemote ID: server hostname from the list belowLocal ID: Leave emptyUser Authentication: UsernameUsername: Your NordVPN service credentials Password: Your NordVPN service passwordProxy: OffYou can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
1. Go to the menu bar:
2. Click NordVPN.
3. Scroll down and click Set up NordVPN manually.
4. You will receive a verification code in your registered email. Type the code in: 
5. Copy the credentials using the copy button below.
6. IP and hostname list:
```
178.79.177.90 - uk2326.nordvpn.com
```
```
178.79.177.195 - uk2326.nordvpn.com
```
```
178.79.177.150 - uk2326.nordvpn.com
```
```
212.71.235.149 - uk2326.nordvpn.com
```
```
212.71.235.93 - uk2326.nordvpn.com
```
```
173.255.216.165 - us5783.nordvpn.com
```
```
172.104.115.248 - jp598.nordvpn.com
```
```
172.104.115.220 - jp599.nordvpn.com
```
```
172.104.115.82 - jp598.nordvpn.com
```
```
172.104.115.26 - jp598.nordvpn.com
```
```
172.104.115.47 - jp599.nordvpn.com
```
Tap done.
7. Go back to the settings menu of the device and tap the toggle switch next to VPN to enable the VPN connection.
After completing the steps, your NordVPN connection will be enabled successfully.
## Avoiding local internet restrictions on strongSwan
In this guide you will learn how to bypass local internet restrictions on strongSwan, follow the steps below to begin:
1. Make sure you have all the required dependencies on your device. To do this, run the following command:
```
sudo apt-get update && sudo apt-get upgrade
```
2. Next, get the following packages:
```
sudo apt-get install strongswan libcharon-extra-plugins libcharon-standard-plugins
```
Note: For Arch-based distributions and others, you might not have libcharon packages, as they are in the strongswan package. In this case, run:
```
pacman -S strongswan
```
3. Open ipsec.secrets Note: copy-pasting the command may lead to issues. It would be best to type out by hand).
```
sudo nano /etc/ipsec.secrets
```
4. Now, change the fields username and your password for your NordVPN username and password as found below.
5. Click NordVPN in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
6. Select set up NordVPN manually. 
7. You will receive a verification code in your email that you use for NordVPN services. Type the code in: 
8. Copy the credentials using the copy buttons on the right:
9. Your password must be wrapped inside double-quotes. Also, make sure to have a space between username, :, and EAP.To save the changes, press CTRL+O, and then exit nano editor by pressing CTRL+X.
10. Once again, use the preferred text editor to enter /etc/ipsec.conf file. Do not forget root privileges since the file is write-protected from anyone except root.
```
sudo nano /etc/ipsec.conf
```
11. Copy-paste this into the config:conn NordVPNkeyexchange=ikev2dpdaction=cleardpddelay=300seap_identity="USERNAME"leftauth=eap-mschapv2left=%defaultrouteleftsourceip=%configright=SERVER_IPrightauth=pubkeyrightsubnet=0.0.0.0/0rightid=%SERVER_HOSTNAMErightca=/etc/ipsec.d/cacerts/NordVPN.pemtype=tunnelauto=add
12. Change USERNAME to your NordVPN service username from step 9, SERVER_IP to the IP from the list of servers below, for example 172.105.20.56, and SERVER_HOSTNAME to the hostname of the server from the list below:
```
178.79.177.90 - uk2326.nordvpn.com
```
```
178.79.177.195 - uk2326.nordvpn.com
```
```
178.79.177.150 - uk2326.nordvpn.com
```
```
212.71.235.149 - uk2326.nordvpn.com
```
```
212.71.235.93 - uk2326.nordvpn.com
```
```
173.255.216.165 - us5783.nordvpn.com
```
```
172.104.115.248 - jp598.nordvpn.com
```
```
172.104.115.220 - jp599.nordvpn.com
```
```
172.104.115.82 - jp598.nordvpn.com
```
```
172.104.115.26 - jp598.nordvpn.com
```
```
172.104.115.47 - jp599.nordvpn.com
```
13. Enter /etc/strongswan.d/charon/constraints.conf file.
```
sudo nano /etc/strongswan.d/charon/constraints.conf
```
14. Inside the file, change load = yes to load = no. Download the NordVPN RSA certificate.
```
sudo wget https://downloads.nordcdn.com/certificates/root.pem -O /etc/ipsec.d/cacerts/NordVPN.pem
```
15. Now let’s restart ipsec in order to reload all configuration files.
```
sudo ipsec restart
```
If you’ve made any typos in /etc/ipsec.conf file you’ll be notified when the service will begin starting.
16. After it’s done, you can connect by launching this command:
```
sudo ipsec up NordVPN
```
This command should show the output “Connection NordVPN has been established successfully”.
17. To disconnect, type:
```
sudo ipsec down NordVPN
```
### Changing the server:
1. Edit the file /etc/ipsec.conf:
```
sudo nano /etc/ipsec.conf
```
2. Change the right and rightid fields with ones that correspond with a different server and save the file. For example:
```
right=45.79.113.73
```
```
rightid=us5733.nordvpn.com
```
3. Run the commands:
```
sudo ipsec restart
```
```
sudo ipsec up NordVPN
```
## Common errors and their solutions:
If you are receiving no config named 'NordVPN' error after running the ipsec up NordVPN command, please refer to our article regarding the [Linux IKEv2 MSCHAPv2 fix](https://support.nord-help.com/hc/en-us/articles/20371936731665-Linux-IKEv2-MSCHAPv2-fix).If you are getting the error: Error "generating INFORMATIONAL request 4 [ N(AUTH_FAILED) ]".Follow these steps:
1. Run the command:
```
sudo rm /etc/ipsec.sec*
```
2. Create a new ipsec.secret file using the command:
```
sudo nano /etc/ipsec.secrets
```
3. Enter the credentials as described in the step 4 of the main guide, and save the file.
4. Run the commands:
```
sudo ipsec restart
```
```
sudo ipsec up NordVPN
```
After following the steps, your device should be connected succesfully.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG0w%2FbMEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGXJjyNEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJkL2hjL2VuLXVzL2FydGljbGVzLzE5NTcyMDExMDIxNDU3LUNvbm5lY3RpbmctdG8tTm9yZFZQTi1mcm9tLWNvdW50cnktd2l0aC1pbnRlcm5ldC1yZXN0cmljdGlvbnMGOwhUOglyYW5raQo%3D--690a9b2d02adf2fc7b97f6b84d71a1be83c1169b
|
Making sure your account is active
|
If you can't connect to our servers, you should first make sure your account is active, as it is the most common reason for this issue.
Here's how you can do that:
1. Make sure that you use the correct password.Visit the [Nord Account](http://my.nordaccount.com/dashboard/) website and try to log in there. [>Follow these steps if you forgot your password<](https://support.nordvpn.com/hc/en-us/articles/19625665980433-I-forgot-my-NordVPN-password-What-to-do).
2. Make sure that your account is active.Go to the [Nord Account page](https://my.nordaccount.com/dashboard/) and check your account's expiration date. Under the NordVPN service, you should see the date. Make sure that the subscription is not expired.
### My account shows up as inactive. Why?
Generally, an account may temporarily stay inactive because the payment must be processed. The time it takes to process the payment varies from service to service. Check out this [article](https://support.nordvpn.com/hc/en-us/articles/19741669733393-Why-my-NordVPN-account-is-still-inactive).
### My account is active. What next?
In this case, please return to the troubleshooting article you came from and continue with the rest of the steps provided there.
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Connecting to NordVPN (IKEv2/IPSec) on Android
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These instructions will help you to connect to NordVPN on Android using the IKEv2 protocol.
1. Download the [NordVPN IKEv2 connection certificate](https://downloads.nordcdn.com/certificates/root.der).
2. Download and install the [strongSwan VPN Client app from Google Play](https://play.google.com/store/apps/details?id=org.strongswan.android).
3. Open the strongSwan application.
4. Tap on the three-dot icon in the top-right corner of the app and select "CA certificates" from the drop-down menu.
5. In the following screen, tap on the three-dot icon again and select "Import certificate."
6. Select the root.der file that you have downloaded in step 1.
7. Confirm your selection by tapping Import certificate.
8. Tap the left-pointing arrow to go back to the main screen of the strongSwan app.
9. Select Add VPN profile.
10. In the Server field, enter the hostname of a NordVPN server.For the sake of this tutorial, the server hostname will be “us6180.nordvpn.com.” Press Advanced filters and select in the Security Protocol dropdown, select IKEv2/IPsec.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Enter your NordVPN service credentials in the “Username” and “Password” fields.
2. All other settings can stay the same. You can give the profile whatever name you want in the “Profile name” field.Once you have entered all the required information, click "Save."
3. To connect, tap the profile you have just created.
4. The application will ask you for the permissions necessary to form a VPN connection. Tap "OK."Note: Different devices may display different warning messages.
5. If the status field shows that you are “Connected,” the connection to the VPN server has been successful. You can now minimize the application and use your device as usual – your internet traffic is now secured by NordVPN.To disconnect from the server, tap "Disconnect."
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How to re-install NordVPN on Android
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To reinstall NordVPN on your Android device and ensure you have the latest version for the best experience, follow these steps.
1. Open the Settings app on your phone and select Apps or Apps & Notifications (the selection may vary depending on your phone type).
2. After opening the Apps settings, you may also need to press Manage Apps (this may vary depending on your phone type).
3. After opening Manage apps (or just Apps, depending on your phone model), search for or scroll down to find and tap the NordVPN app.
4. Tap Uninstall and confirm app deletion.
5. Once uninstalled, download the latest NordVPN app version from [Google Play](https://play.google.com/store/apps/details?id=com.nordvpn.android&hl=en&pli=1) or our website, where you’ll also find setup instructions.
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Troubleshooting connectivity on Android
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There are several reasons why you may be having trouble connecting to [NordVPN on your Android](https://nordvpn.com/download/android/) device. These include issues with your account status, app configuration, or network settings. To troubleshoot, go through the following steps one by one.
* [Make sure your NordVPN account is active](https://support.nordvpn.com/hc/en-us/articles/19602526121489-Making-sure-your-account-is-active).
* [Check if your NordVPN app is up to date](https://nordvpn.com/blog/nordvpn-ios-release-notes/).
* To do so, open the app, tap on Profile in the bottom right corner, select Settings at the top right of the screen, and scroll down to the bottom of the screen.
* If you are using an older version, [reinstall the NordVPN app on your Android device.](https://support.nordvpn.com/hc/en-us/articles/29748627824273-How-to-re-install-NordVPN-on-Android)
* Stop any ongoing VPN connections, kill the NordVPN app, clear the app cache, restart it, and try to connect.
* Change mobile network – instead of Wi-Fi, try mobile data and vice versa.
* If you're using Quick connect, try connecting to a specific country server.
* If connecting to a specific server doesn't work, try other servers as well.
* Change the VPN connection protocol.
* Try switching to the [NordWhisper](https://support.nordvpn.com/hc/en-us/articles/31528242519953-How-to-use-NordWhisper-on-NordVPN) and [OpenVPN UDP/TCP](https://support.nordvpn.com/hc/en-us/articles/20465699170321-Switching-protocol-to-OpenVPN-UDP-or-TCP-iOS) protocols and connecting again.
* Try connecting to [Obfuscated servers](https://nordvpn.com/features/obfuscated-servers/) while using the OpenVPN UDP/TCP protocol.
* [Reinstall the NordVPN app on Android](https://support.nordvpn.com/hc/en-us/articles/29748627824273-How-to-re-install-NordVPN-on-Android).
* [Check your Android device configuration](https://support.nordvpn.com/hc/en-us/articles/19925722673297-Checking-your-device-configuration).
After each step, check if the issue remains. In the case that the problems are still there, be sure to reach out to our support team for a quick solution by pressing on either the email or chat button bellow.
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Checking your device configuration
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1. Add exceptions for the NordVPN app to your antivirus, cleaner, and power saver applications. Since NordVPN runs in the background when you are connected to VPN, these applications may interfere with its stability or might not let you connect at all.
2. Make sure you do not have any [firewall](https://nordvpn.com/blog/what-is-nat-firewall/) apps running. Firewall applications on Android devices use the same VPN interface as the NordVPN app, so it might not be able to connect while a firewall application is active on the same device.3. Try changing the [DNS](https://support.nordvpn.com/hc/en-us/articles/19442825306257-What-is-SmartDNS) servers:
* Open the device Settings.
* Go to Connections and select Wi-Fi.
* Click the cog icon next to your current network and select Advanced.
* Change IP settings to Static.
* In the DNS 1 and DNS 2 fields that appeared, enter the following IP addresses: 103.86.96.100 and 103.86.99.100.
* Press Save, disconnect from the network, and reconnect for changes to take effect.
4. Try resetting your network settings:
* Open the device Settings.
* Go to General management and select Reset.
* Tap Reset network settings.
* Press Reset settings.
* If you use a lock on your device, unlock it to proceed.
* Tap Reset settings again to reset all network settings.
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Manual OpenVPN connection setup on iPad / iPhone
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Note: if you are using iOS 15 or later, please follow this tutorial.
OpenVPN is a popular protocol our specialty servers use to provide extra functionality. This is an alternative connection method for when you are having trouble with the [native NordVPN app for iOS](https://nordvpn.com/download/ios/). Here’s how to configure your iOS device for this connection method:
1. Go to the [App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485?mt=8) on your iPad/iPhone.
2. Tap on Search.
3. Type openvpn connect in the search bar.
4. Tap on the installation button.
5. Enter your iTunes Store credentials and tap OK.
6. Once the app is installed, download the .OVPN configuration file.
Follow the steps below to find the manual connection configuration files:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the OpenVPN configuration files tab.
4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Select Open in OpenVPN.Alternatively, if you're brought to a safari window, follow these steps:
1. Click on the Share icon:
2. In the application list, select the OpenVPN Connect application (in case you don't see it, select more and then choose the application as mentioned earlier):
3. Once the OpenVPN Connect application is open, select File:
4. Afterward, select Add:
2. Enter your NordVPN service credentials, choose to save the password in a keychain, and tap ADD in the top right corner.You can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. You will see a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.
2. Tap on the toggle switch to connect to VPN.
3. That’s it! You have successfully connected.
4. To change a server, disconnect from the current server by tapping the toggle switch next to it and enable another imported profile.
5. To disconnect, tap on the same toggle button you used to connect.
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DD-WRT setup with NordVPN
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DD-WRT is custom firmware for routers which support the OpenVPN protocol and is available on a wide variety of routers. You can check if your router supports DD-WRT firmware [here](https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices) and learn how to install DD-WRT firmware on a router [here](https://wiki.dd-wrt.com/wiki/index.php/Installation).This tutorial will show you how to set up a DD-WRT VPN using an OpenVPN connection on your DD-WRT router using the DD-WRT OpenVPN client UI.
Alternative setup method:
* [Setup via FlashRouters Privacy App](https://support.nordvpn.com/hc/en-us/articles/20462541897617-DD-WRT-setup-with-FlashRouters-Privacy-app)
1. In the DD-WRT Administrative Interface, navigate to Setup > Basic Setup. Under Network Address Server Settings (DHCP), set these NordVPN DNS addresses:Static DNS 1: 103.86.96.100Static DNS 2: 103.86.99.100Static DNS 3: 0.0.0.0 (default)Use DNSMasq for DHCP: CheckedUse DNSMasq for DNS: CheckedDHCP-Authoritative: CheckedThen, Save and Apply settings.If you're setting up two routers, you should change the second router’s local IP address to a different one from the main router's. (In this case, the main router's IP is 192.168.1.1, while the one you’re connecting to a NordVPN server is accessible via 192.168.2.1)2. Navigate to Setup > IPV6. Set IPv6 to Disable, click Save, and then Apply Settings.(this is a recommended step to make sure your IP doesn’t leak)
3. Navigate to Service > VPN. Under OpenVPN Client, set Start OpenVPN Client to Enable in order to see the options necessary for this configuration. Then set the following:Server IP/Name: For the sake of this tutorial, we used us936.nordvpn.com, but you should connect to a server suggested to you in the server recommendation tab in your NordAccount dashboard.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
Port: 1194 (or 443 for the TCP protocol)Tunnel Device: TUNTunnel Protocol: UDP (or TCP)Encryption Cipher: AES-256-CBCHash Algorithm: SHA-512User Pass Authentication: EnableUsername, Password: Your NordVPN service credentialsFirst Data Cipher: Not setSecond Data Cipher: Not setThird Data Cipher: Not set
Note: If the Username and Password fields are missing, fill in the remaining fields and proceed to step 3.1
You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
Advanced Options: Enable (this will enable additional options)
TLS Cipher: NoneLZO Compression: NoNAT: Enable
The options not mentioned in this guide should be left with default values.3.1. (Optional, depending on step 3.) If the Username and Password fields are missing, go to Administration > Commands and enter this code:
echo "YOURUSERNAMEYOURPASSWORD" > /tmp/openvpncl/user.conf/usr/bin/killall openvpn/usr/sbin/openvpn --config /tmp/openvpncl/openvpn.conf --route-up /tmp/openvpncl/route-up.sh --down-pre /tmp/openvpncl/route-down.sh --daemon
Replace YOURUSERNAME and YOURPASSWORD with your respective NordVPN service credentials. Click Save Startup and return to the previous VPN tab.4. In the Additional Config box either enter or copy/paste these commands:
remote-cert-tls serverremote-randomnobindtun-mtu 1500tun-mtu-extra 32mssfix 1450persist-keypersist-tunping-timer-remreneg-sec 0#log /tmp/vpn.log#Delete `#` in the line below if your router does not have credentials fields and you followed the 3.1 step#auth-user-pass /tmp/openvpncl/user.conf
5. Open the OpenVPN configuration file you downloaded in Step 3 in any text editor of your preference (preferably WordPad or Notepad++, as regular notepad does not have the correct formatting).
6. When you open the .ovpn file of the server you chose (in our case, us936_nordvpn_com.udp.ovpn) in a text editor, you should see the <ca> part of the file (do NOT copy the <ca> and </ca> tags):
7. Copy its contents into the CA Cert field. Make sure the entire text gets pasted, including the-----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- lines.8. Now go back to the configuration file and scroll down to the <tls-auth> part. Copy the contents of the TLS Key:9. Paste the contents into the TLS Auth Key field. Make sure the entire text gets pasted in, including the-----BEGIN OpenVPN Static key V1----- and -----END OpenVPN Static key V1----- lines.10. After entering the data, click Save, and then Apply Settings.
11. To verify that the VPN is working, navigate to Status > OpenVPNUnder State, you should see the message "Client: CONNECTED SUCCESS".Optional Kill Switch setup (for advanced users):To create a kill switch, go to Administration > Commands and enter this script:
WAN_IF=`nvram get wan_iface`iptables -I FORWARD -i br0 -o $WAN_IF -j REJECT --reject-with icmp-host-prohibitediptables -I FORWARD -i br0 -p tcp -o $WAN_IF -j REJECT --reject-with tcp-resetiptables -I FORWARD -i br0 -p udp -o $WAN_IF -j REJECT --reject-with udp-reset
Select Save Firewall, go to Administration > Management > Reboot router.
For other options check out our list of routers compatible with NordVPN.
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How to connect to your dedicated IP on Android
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A NordVPN dedicated IP, is an IP address that is assigned to a specific server, ensuring it's not shared with any other device or network. With the NordVPN dedicated IP, you get improved connection speeds, and enhanced security through exclusive accessibility.
In this article, we will cover the process of connecting to your [dedicated IP](https://nordvpn.com/features/dedicated-ip/) on your Android device.
In order for you to be able to connect, first double-check if you have done the following:
1. Purchased a dedicated IP;
2. Set up the dedicated IP in your Nord Account.
## Connecting to your NordVPN dedicated IP on Android
If you've purchased the dedicated IP and set it up in Nord Account, you can connect to it on Android by following these steps:
1. Open your NordVPN app.
2. Scroll down to dedicated IP and tap it:
3. Select your dedicated IP:
After following the steps, you will successfully be connected to your NordVPN dedicated IP. If you wish to check your connection, visit [NordVPN's DNS leak test page](https://nordvpn.com/dns-leak-test/).
Please be aware that your email will be linked to that dedicated IP address.
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Connecting to NordVPN (IKEv2/IPSec) on Android
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These instructions will help you to connect to NordVPN on Android using the IKEv2 protocol.
1. Download the [NordVPN IKEv2 connection certificate](https://downloads.nordcdn.com/certificates/root.der).
2. Download and install the [strongSwan VPN Client app from Google Play](https://play.google.com/store/apps/details?id=org.strongswan.android).
3. Open the strongSwan application.
4. Tap on the three-dot icon in the top-right corner of the app and select "CA certificates" from the drop-down menu.
5. In the following screen, tap on the three-dot icon again and select "Import certificate."
6. Select the root.der file that you have downloaded in step 1.
7. Confirm your selection by tapping Import certificate.
8. Tap the left-pointing arrow to go back to the main screen of the strongSwan app.
9. Select Add VPN profile.
10. In the Server field, enter the hostname of a NordVPN server.For the sake of this tutorial, the server hostname will be “us6180.nordvpn.com.” Press Advanced filters and select in the Security Protocol dropdown, select IKEv2/IPsec.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Enter your NordVPN service credentials in the “Username” and “Password” fields.
2. All other settings can stay the same. You can give the profile whatever name you want in the “Profile name” field.Once you have entered all the required information, click "Save."
3. To connect, tap the profile you have just created.
4. The application will ask you for the permissions necessary to form a VPN connection. Tap "OK."Note: Different devices may display different warning messages.
5. If the status field shows that you are “Connected,” the connection to the VPN server has been successful. You can now minimize the application and use your device as usual – your internet traffic is now secured by NordVPN.To disconnect from the server, tap "Disconnect."
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Improve connection speed on Android with NordVPN app
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If you are experiencing slow connection speed while connected to [VPN on Android](https://nordvpn.com/download/android/), try these steps:
1. Make sure to use the latest version of NordVPN app. You can [uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software) and [install the latest version from our website](https://nordvpn.com/download/windows/).
2. Restart your device.
3. Switch to [NordLynx](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx) protocol.
4. If you are using Wi-Fi, switch to a mobile connection or vice versa.
5. Switch the VPN server to one closer to you geographically.
6. Open app settings and [switch](https://support.nordvpn.com/hc/en-us/articles/19973901502609-Switching-protocol-to-OpenVPN-UDP-or-TCP-Android) from the default UDP protocol to TCP.
7. Try a different connection method/protocol on your device. Tutorials for various connection methods can be found here: [https://support.nordvpn.com/Connectivity/Android/](https://support.nordvpn.com/hc/en-us/sections/19326609878673-Android)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJF9pQyJEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHITYkqEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJbL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5ODMxOTkxNjk3LUltcHJvdmUtY29ubmVjdGlvbi1zcGVlZC1vbi1BbmRyb2lkLXdpdGgtTm9yZFZQTi1hcHAGOwhUOglyYW5raQo%3D--33204de59289c5cd721844b935f268f795bcd6a1
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Connecting to NordVPN (IKEv2/IPSec) on Android
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These instructions will help you to connect to NordVPN on Android using the IKEv2 protocol.
1. Download the [NordVPN IKEv2 connection certificate](https://downloads.nordcdn.com/certificates/root.der).
2. Download and install the [strongSwan VPN Client app from Google Play](https://play.google.com/store/apps/details?id=org.strongswan.android).
3. Open the strongSwan application.
4. Tap on the three-dot icon in the top-right corner of the app and select "CA certificates" from the drop-down menu.
5. In the following screen, tap on the three-dot icon again and select "Import certificate."
6. Select the root.der file that you have downloaded in step 1.
7. Confirm your selection by tapping Import certificate.
8. Tap the left-pointing arrow to go back to the main screen of the strongSwan app.
9. Select Add VPN profile.
10. In the Server field, enter the hostname of a NordVPN server.For the sake of this tutorial, the server hostname will be “us6180.nordvpn.com.” Press Advanced filters and select in the Security Protocol dropdown, select IKEv2/IPsec.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Enter your NordVPN service credentials in the “Username” and “Password” fields.
2. All other settings can stay the same. You can give the profile whatever name you want in the “Profile name” field.Once you have entered all the required information, click "Save."
3. To connect, tap the profile you have just created.
4. The application will ask you for the permissions necessary to form a VPN connection. Tap "OK."Note: Different devices may display different warning messages.
5. If the status field shows that you are “Connected,” the connection to the VPN server has been successful. You can now minimize the application and use your device as usual – your internet traffic is now secured by NordVPN.To disconnect from the server, tap "Disconnect."
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What OpenVPN ports does NordVPN use?
|
With NordVPN, you can connect via OpenVPN both over TCP and UDP.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJH8vOXmEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHuEGofEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJEL2hjL2VuLXVzL2FydGljbGVzLzE5NjgzMzk0NTE4MTYxLU9wZW5WUE4tY29ubmVjdGlvbi1vbi1Ob3JkVlBOBjsIVDoJcmFua2kH--20400a14f2bb5566c03fb5bf0346e0c0b86f3479
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How do I manually set up OpenVPN with NordVPN?
|
You can set up an OpenVPN connection manually on different devices with NordVPN. Here’s how:
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJH8vOXmEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHuEGofEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJEL2hjL2VuLXVzL2FydGljbGVzLzE5NjgzMzk0NTE4MTYxLU9wZW5WUE4tY29ubmVjdGlvbi1vbi1Ob3JkVlBOBjsIVDoJcmFua2kH--20400a14f2bb5566c03fb5bf0346e0c0b86f3479
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OpenVPN connection on NordVPN
|
OpenVPN is an open-source VPN protocol that makes use of virtual private network (VPN) techniques to establish safe site-to-site or point-to-point connections. NordVPN service uses this protocol for a successful VPN connection.
## What OpenVPN ports does NordVPN use?
With NordVPN, you can connect via OpenVPN both over TCP and UDP.
For OpenVPN TCP connections, use port 443.For OpenVPN UDP connections, use port 1194.
For more information, please read our article on the differences between TCP and UDP.
## How do I manually set up OpenVPN with NordVPN?
You can set up an OpenVPN connection manually on different devices with NordVPN. Here’s how:
* Setup OpenVPN for Windows
* Setup OpenVPN for MacOS
* Setup OpenVPN for Linux by using Terminal
* Setup OpenVPN for Linux by using Network Manager
* Setup OpenVPN for Android
* Setup OpenVPN for iOS
* Setup OpenVPN for Raspberry Pi
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJH8vOXmEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHuEGofEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJEL2hjL2VuLXVzL2FydGljbGVzLzE5NjgzMzk0NTE4MTYxLU9wZW5WUE4tY29ubmVjdGlvbi1vbi1Ob3JkVlBOBjsIVDoJcmFua2kH--20400a14f2bb5566c03fb5bf0346e0c0b86f3479
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How to set up a manual connection on Windows using OpenVPN
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The OpenVPN GUI application is an alternative option to connecting to NordVPN servers on your Windows PC. If you prefer manual connection and tinkering with open-source software, this is a good way of connecting to NordVPN. That said, it lacks the additional features of the [NordVPN native app](https://support.nordvpn.com/hc/en-us/articles/19441140326289-Installing-and-using-NordVPN-on-Windows-7-and-8-1), but it still uses the same VPN protocol — OpenVPN. It's also more complicated to set up, so here are instructions to guide you through the process.
1. [Download the OpenVPN GUI application](https://build.openvpn.net/downloads/releases/).Note: Make sure to choose the application version according to your Windows device version:For Windows 64-bit;For Windows ARM64;For Windows 32-bit.
2. Open the installation file and follow the instructions in the setup wizard.
3. Once the application is installed, [download the NordVPN server configuration files](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/openvpn/). The OpenVPN app uses them to connect to specific NordVPN servers.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Go to the folder where you downloaded the configuration files, select them all, then right-click and choose “Copy.”
2. Paste the configuration files to this directory:
```
C:\Program Files\OpenVPN\config\
```
5.1. To quickly find the OpenVPN\config\ folder, right-click the OpenVPN GUI shortcut on your desktop and select “Open file location.”5.2. Once you're there, click the parent OpenVPN folder in the address bar.Open the "Config" folder.5.3. Paste the copied configuration files in the folder by right-clicking anywhere in the folder and selecting "Paste":Click "Continue" to allow the files to be extracted to the folder.Note: if you are using Windows 10, add an extra line in the configuration files to prevent possible DNS leaks:
To do that, open the downloaded .ovpn configuration file with any text editor and paste this line:block-outside-dnsSave the file before proceeding to the next step of this tutorial.
3. Now that the configuration files are in the proper folder for the application to detect them, open the OpenVPN GUI app by double-clicking the shortcut on your desktop.
4. Allow the application to make changes to your device because they are necessary for a VPN connection.
5. The application will start running in the system tray, which is the notification area next to your device’s clock:It might also be in the hidden system tray area:
6. Right-click on the application icon, hover over one of the servers, and click “Connect.”
7. Enter your NordVPN service username and password, then click “OK.”
1. In a few seconds, the application will connect and close the window. The system tray icon will turn green and show your connection status when you hover over it.
And that's it! You should be successfully connected. To disconnect, right-click on the application icon, hover over the server, and click “Disconnect.”
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGgK032EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHuEGofEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJhL2hjL2VuLXVzL2FydGljbGVzLzE5NzQ5NTU0MzMxNzkzLUhvdy10by1zZXQtdXAtYS1tYW51YWwtY29ubmVjdGlvbi1vbi1XaW5kb3dzLXVzaW5nLU9wZW5WUE4GOwhUOglyYW5raQg%3D--627ba692350d89ab103a64dcb714ce5d11e6593e
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How to connect to NordVPN with IKEv2/IPSec on iOS
|
In this guide, we will cover how to set up an IKEv2 manual connection on an [iOS device (iPhone/iPad)](https://nordvpn.com/download/ios/).
Even though the [IKEv2/IPSec protocol is no longer supported on iOS](https://support.nordvpn.com/hc/en-us/articles/20226405871761-IKEv2-IPSec-protocol-is-no-longer-supported-on-iOS-and-macOS) on NordVPN 8.10.1 and newer app versions, this connection method can be used as one of the alternative ways to connect to NordVPN servers if you're unable to install the application.
This setup lacks the additional features of the native NordVPN app and requires more steps to set up.
## Manual connection setup
1. Download the NordVPN IKEv2 certificate to your device. You can do so by opening this link in Safari: <https://downloads.nordcdn.com/certificates/root.der>
2. The certificate installation dialogue will appear. Tap Install in each step:
3. Once the certificate is installed, tap Done to complete the installation.3.1. On iOS 12.2 and later versions, after you download the certificate, you might see a pop-up saying "Profile Downloaded - Review the profile in Settings app if you want to install it".3.2. Navigate to your device Settings > Profile Downloaded > NordVPN Root CA > Install > Trust.If you cannot see the Profile Downloaded button, go to Settings > General > Profiles. You should find the downloaded profile there.
4. Now you have to determine which server to connect to. Go to <https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/>. The tool will pick a server recommended for you. In our case, the recommended server is US #810 with the hostname us810.nordvpn.com. We will use this server as a reference in all further steps.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Go to Settings > General > VPN.Note: If you are using a newer version of iOS (15+) find the VPN setting section by the following pathway:General > VPN & Device Management > VPN
2. Tap on Add VPN Configuration...
3. Fill the boxes as follows:Type: IKEv2Description: Any preferred name for the VPN connectionServer: The hostname of the server (see step 4)Remote ID: The same hostname as in the Server fieldLocal ID: Leave emptyUser Authentication: UsernameUsername: Your NordVPN service usernamePassword: Your NordVPN service passwordYou can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
Proxy: OffTap Done.
1. To enable the VPN, go back to the device Settings and click on the toggle switch next to VPN.
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Where does NordVPN have dedicated IP addresses?
|
NordVPN-dedicated IP addresses are offered in these regions:
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Manual OpenVPN connection setup on iOS 15
|
Note: The OpenVPN app supports only 15 and newer versions of iOS.
Please follow these OpenVPN setup instructions on your [iOS 15 device](https://nordvpn.com/download/ios/):
1. Go to the App Store on your iPhone/iPad.
2. Tap on Search bar.
3. Enter "openvpn connect" in the search bar.
4. Find the OpenVPN Connect application and tap on its installation button.
5. Once the app is installed, download the .ovpn configuration file. You may also use [NordVPN server recommendation tool](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/).
Follow the steps below to find the manual connection configuration files:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the OpenVPN configuration files tab.
4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. When the configuration is downloaded, select the Downloads button in the top right corner. After that, click on the downloaded configuration.
2. When the downloaded configuration opens up, select Share button in the top right corner.
3. In the Share sheet, tap Copy to OpenVPN button.
4. Inside the OpenVPN application, select File and tap Add to add the imported configuration.
5. You will get a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.
6. Enter your NordVPN service credentials.
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. Tap on the switch of the imported configuration to connect to a VPN server.
2. To change a server, tap on the slider button to disconnect. Tap on another imported profile to connect to the other server.
3. To disconnect, tap on the same button you used to connect.
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Is NordVPN down?
|
When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online.
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Unable to connect to NordVPN servers
|
Several different factors may interfere with your NordVPN connection. Here’s what may help fix the problem.
## Operating system-specific NordVPN connection guides
If you are experiencing issues connecting on any of the operating systems below, try following these VPN troubleshooting guides:
* [Troubleshooting connectivity on Windows](https://support.nordvpn.com/hc/en-us/articles/19748510235921-Troubleshooting-NordVPN-connectivity-on-Windows)
* [Troubleshooting connectivity on Android](https://support.nordvpn.com/hc/en-us/articles/20041281541777-Troubleshooting-connectivity-on-Android)
* [Troubleshooting connectivity on iOS](https://support.nordvpn.com/hc/en-us/articles/20397808850833-Troubleshooting-connectivity-on-iOS)
* [Troubleshooting connectivity of Linux app](https://support.nordvpn.com/hc/en-us/articles/20398047039889-Troubleshooting-NordVPN-connectivity-issues-on-Linux)
* [Troubleshooting connectivity on macOS](https://support.nordvpn.com/hc/en-us/articles/19920758451345-NordVPN-not-connecting-on-Mac)
## General NordVPN connection tips
These tips may help if your NordVPN server is down or if NordVPN is stuck on “connecting”:
* If you can’t connect to a specific server, try a few different NordVPN servers. You can use the auto-connect feature or the NordVPN server locator tool to find the right server for you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
* On the NordVPN app, log out of your account and log back in. Try connecting again.
* [Uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), reboot your device, and [install the app again](https://support.nordvpn.com/hc/en-us/articles/20289779952017-How-to-start-using-NordVPN). Try connecting to a server now.
* Try using a different connection method/protocol for your device.
## Is NordVPN down?
When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online.
If you can’t connect to a server and the solutions above don’t work, your device or network may be causing the problem. To check if that’s the case, try using NordVPN on a different device on the same network.
For example, if NordVPN doesn’t work on your Android phone, try using it on your PC. If both devices don’t connect, you may be experiencing network issues. If your PC connects successfully, you may need to reconfigure your phone.
## Connecting from a country with internet restrictions
If you can’t connect from a country with internet restrictions, you may find a solution in this article:
* [Connecting from a country with internet restrictions](https://support.nordvpn.com/hc/en-us/articles/19572011021457-Connecting-from-a-country-with-internet-restrictions).
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Can NordVPN be used with multiple devices?
|
A total of ten devices can be connected with one NordVPN account at the same time, enabling NordVPN account sharing within families. However, there is one condition. If you connect the devices to the same server, you have to choose different [VPN protocols](https://nordvpn.com/blog/protocols/) (TCP and UDP are different protocols, so you can [connect one device to TCP and another to UDP](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP) on the same server). That means that a total of five devices can be connected to one server at the same time: through HTTP proxy, SOCKS5, NordLynx, OpenVPN TCP, and OpenVPN UDP. If you have one more device, you can connect it to another server using any protocol.If you have even more devices, you can [set up your router with our VPN](https://nordvpn.com/blog/setup-vpn-router/). The router uses only one device slot, but all the devices connected to the network will be under VPN protection.In order to use NordVPN on your other devices, [download](https://nordvpn.com/download/) our application and log in to your NordVPN account.
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How many devices can I use with NordVPN?
|
## Can NordVPN be used with multiple devices?
A total of ten devices can be connected with one NordVPN account at the same time, enabling NordVPN account sharing within families. However, there is one condition. If you connect the devices to the same server, you have to choose different [VPN protocols](https://nordvpn.com/blog/protocols/) (TCP and UDP are different protocols, so you can [connect one device to TCP and another to UDP](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP) on the same server). That means that a total of five devices can be connected to one server at the same time: through HTTP proxy, SOCKS5, NordLynx, OpenVPN TCP, and OpenVPN UDP. If you have one more device, you can connect it to another server using any protocol.If you have even more devices, you can [set up your router with our VPN](https://nordvpn.com/blog/setup-vpn-router/). The router uses only one device slot, but all the devices connected to the network will be under VPN protection.In order to use NordVPN on your other devices, [download](https://nordvpn.com/download/) our application and log in to your NordVPN account.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGKxbq2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEwn1EfEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJOL2hjL2VuLXVzL2FydGljbGVzLzE5NDc2NTE1MjI4MzA1LUhvdy1tYW55LWRldmljZXMtY2FuLUktdXNlLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpBw%3D%3D--ed5322310881971911d08c16e3ca6dc255ac795b
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How do I stop NordVPN from blocking sites?
|
If the issue persists, try these steps:
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEwn1EfEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kI--d507bf6d755108cf5a0f20e50cb506520d0229fe
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What is NordLynx
|
[NordLynx](https://nordvpn.com/blog/nordlynx-protocol-wireguard/) is NordVPN’s revolutionary technology built around the WireGuard® VPN protocol. It helps you connect to NordVPN servers faster and improves your VPN connection speeds without compromising security or privacy.
NordLynx is much faster than OpenVPN and other VPN protocols, making it a clear upgrade for everyday security. In fact, NordLynx’s [speed test results](https://nordvpn.com/blog/nordlynx-protocol-wireguard/) are among the highest of all commercial VPNs.
To use NordLynx with the NordVPN app for your device, follow the tutorial for your OS below.
* [Linux](https://support.nordvpn.com/hc/en-us/articles/20398711101329-How-can-I-use-NordLynx-in-the-NordVPN-app-for-Linux)
* [Windows](https://support.nordvpn.com/hc/en-us/articles/19919637268625-Using-NordLynx-in-the-NordVPN-app-Windows)
* [iOS](https://support.nordvpn.com/hc/en-us/articles/20459436694801-How-can-I-use-NordLynx-in-the-NordVPN-app-for-iOS)
* [macOS](https://support.nordvpn.com/hc/en-us/articles/19925285940497-How-can-I-use-NordLynx-in-the-NordVPN-app-for-macOS)
* [Android](https://support.nordvpn.com/hc/en-us/articles/20465306064145-Using-NordLynx-in-the-NordVPN-app-for-Android)
If you want to eliminate NordLynx from your VPN connection, simply change to a [different VPN protocol](https://support.nordvpn.com/hc/en-us/articles/19482810153745-Which-NordVPN-protocol-should-I-choose) in your NordVPN settings.
Please be aware that the WireGuard protocol is still under development. While we are confident in our implementation, WireGuard itself may still contain some unresolved bugs, so use it with caution.
WireGuard is a registered trademark of Jason A. Donenfeld.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHa%2FzrLEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFMGOyMEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI3L2hjL2VuLXVzL2FydGljbGVzLzE5NTY0NTY1ODc5NDQxLVdoYXQtaXMtTm9yZEx5bngGOwhUOglyYW5raQY%3D--a7ce280e6abc60f50136d7cce5b6a59ccb71ec90
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I can’t reach some websites when connected to NordVPN
|
If you cannot access some websites or suspect that NordVPN is blocking them, follow these instructions:
* [Clear the cache of your browser](https://nordvpn.com/blog/how-to-clear-your-cache/) while connected to the VPN.
* [Use the incognito mode](https://nordvpn.com/blog/how-to-go-incognito/), safe mode, or private mode in your web browser:
* [How to enable Chrome safe mode](https://nordvpn.com/blog/chrome-safe-mode/)
* [How to enable private mode on Safari](https://nordvpn.com/blog/turn-off-private-browsing-on-safari/)
* Try a different browser, such as Chrome, Edge, or Brave.
After each step, check if you can access the website in question.
## How do I stop NordVPN from blocking sites?
If the issue persists, try these steps:
* Switch between VPN servers. Simply disconnect from the server you're currently connected to and click/tap on a different location using the NordVPN map.
* If you trust the website you’re trying to access, you can disable the Threat Protection feature or exclude that particular domain from the Threat Protection Pro™ blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude the blocked domain from threat blocking. Try to visit that web page once again. If you still can’t access the site, please reach out to our customer support.
* If you’re using a Windows device, your antivirus/firewall may be blocking the access. Try adding exceptions for NordVPN.exe and nordvpn-service.exe.
* Try other connection methods, such as the [>OpenVPN<](https://support.nordvpn.com/hc/en-us/articles/19683394518161-OpenVPN-connection-on-NordVPN) or [>IKEv2<](https://support.nordvpn.com/hc/en-us/articles/19685604677905-What-is-IKEv2) protocols.
* [Connect to obfuscated servers](https://support.nordvpn.com/hc/en-us/articles/19615332252561) (via the OpenVPN connection).
* If you have recently installed our app, try restarting your device and checking our [>VPN troubleshooting tutorial<](https://support.nordvpn.com/hc/en-us/articles/20164096978449-Unable-to-connect-to-NordVPN-servers).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEwn1EfEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kI--d507bf6d755108cf5a0f20e50cb506520d0229fe
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Improve connection speed on Android with NordVPN app
|
If you are experiencing slow connection speed while connected to [VPN on Android](https://nordvpn.com/download/android/), try these steps:
1. Make sure to use the latest version of NordVPN app. You can [uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software) and [install the latest version from our website](https://nordvpn.com/download/windows/).
2. Restart your device.
3. Switch to [NordLynx](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx) protocol.
4. If you are using Wi-Fi, switch to a mobile connection or vice versa.
5. Switch the VPN server to one closer to you geographically.
6. Open app settings and [switch](https://support.nordvpn.com/hc/en-us/articles/19973901502609-Switching-protocol-to-OpenVPN-UDP-or-TCP-Android) from the default UDP protocol to TCP.
7. Try a different connection method/protocol on your device. Tutorials for various connection methods can be found here: [https://support.nordvpn.com/Connectivity/Android/](https://support.nordvpn.com/hc/en-us/sections/19326609878673-Android)
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Change your DNS servers on Android TV with NordVPN
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Note: when you’re connected to a NordVPN server, NordVPN’s private DNS servers are used by default.
To use NordVPN’s [DNS servers](https://nordvpn.com/blog/what-is-dns/) on Android TV when not connected to a NordVPN server, follow these steps:
1. Open Settings on your Android TV. They are usually designated by a cogwheel icon.
2. Head to Network and Internet and write down the [IP address](https://nordvpn.com/what-is-my-ip/) (marked “1” in the picture below).Select IP settings (marked “2” in the picture below).
3. In IP settings, switch to Static.
4. Enter the IP address from step 2.
5. [Find your gateway (router IP) address](https://nordvpn.com/blog/find-router-ip-address/) and enter it in the appropriate field.
6. Make sure the Network prefix length is 24 — change it if necessary.
7. Enter the first DNS address: 103.86.96.100
8. Enter the second DNS address: 103.86.99.100
Android TV is now configured to use [private DNS](https://nordvpn.com/blog/private-dns/) servers instead of your ISP's default DNS servers.
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How to set up dedicated IP
|
NordVPN’s Dedicated IP feature provides a unique, static IP address that ensures reliable access and improved privacy. Unlike shared IPs, this one is solely yours, making it perfect for services that require a fixed IP. Learn more about [dedicated IP](https://nordvpn.com/features/dedicated-ip/) on our website.If you have purchased a dedicated IP, you can easily set it up through your NordVPN account by following these steps:
1. Log in to your Nord Account:
2. Once logged in, select the NordVPN button located in the upper-left section on your dashboard:
3. If your dedicated IP is not yet ready to use, you will see a setup required warning in the dedicated IP tab:
4. Click the set up dedicated IP button:
5. Press the preferred IP address location drop-down menu:
6. Next, select you wanted dedicated IP location from the drop-down menu:
7. When you select your preferred location, click the set up dedicated IP button:
8. You will be assigned an IP address in the country that you’ve chosen:
9. You should now see your assigned IP address in the dedicated IP tab:
Once this is done, you have successfully set up the NordVPN dedicated IP. You can now proceed with connecting to a dedicated IP on your device:
* Connect to a dedicated IP server on Windows
* Connect to a dedicated IP server on Linux
* Connect to a dedicated IP server on macOS
* Connect to a dedicated IP server on iOS
* Connect to a dedicated IP server on Android
If you experience any issues or have additional questions, do not hesitate to submit a request to our customer success team.
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Where does NordVPN have dedicated IP addresses?
|
NordVPN-dedicated IP addresses are offered in these regions:
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Dedicated NordVPN IP addresses
|
When using NordVPN, your IP address changes to that of your VPN server. Normally, you share this IP address with other NordVPN users connected to the same server. However, if you purchase a NordVPN dedicated IP, you will get an IP address that belongs to you and you alone.
The advantages of a NordVPN dedicated IP addressNordVPN's dedicated IP allows you to bypass CAPTCHAs, easily access corporate networks, and avoid blocklists for IP addresses tainted by unscrupulous use. You can use the dedicated IP feature on up to 10 devices at the same time: simply connect with the [Open VPN (TCP)](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP) or [OpenVPN (UDP)](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP) protocol. You can also connect via the [NordLynx](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx) protocol, however, it only supports one simultaneous connection. Dedicated IP is not available via tvOS, browser extension or the IKEv2 protocol.
## Where does NordVPN have dedicated IP addresses?
NordVPN-dedicated IP addresses are offered in these regions:
* The United States (Los Angeles, Dallas, New York, Chicago, Seattle, Miami)
* Germany (Frankfurt)
* The United Kingdom (London)
* The Netherlands (Amsterdam)
* France (Paris)
* Canada (Toronto)
* Japan (Tokyo)
* Italy (Milan)
* Sweden (Stockholm)
* Australia (Sydney)
* Hong Kong (Hong Kong)
* Switzerland (Zurich)
* Spain (Madrid)
* Belgium (Brussel)
* Denmark (Copenhagen)
* Poland (Warsaw)
* Portugal (Lisbon)
* South Africa (Johannesburg)
* Mexico
* Czech Republic (Prague)
Please note:
* If you are connecting from a country with internet restrictions, the dedicated IP address feature may fail to work as server accessibility from such regions is limited. Please consult our article on [how to connect from within a country with internet restrictions](https://support.nordvpn.com/hc/en-us/articles/19572011021457-Connecting-from-a-country-with-internet-restrictions) for more information.
* In case you wish to change your dedicated IP after a while, you may do that once per subscription. To change the dedicated IP, get in touch with NordVPN support.
Here is a list of tutorials showing you how to connect to your dedicated IP by NordVPN on different platforms:
* [Windows](https://support.nordvpn.com/hc/en-us/articles/20465449537681-How-to-connect-to-your-dedicated-IP-on-Windows)
* [Linux](https://support.nordvpn.com/hc/en-us/articles/19684336200081-How-to-connect-to-your-dedicated-IP-on-Linux)
* [macOS](https://support.nordvpn.com/hc/en-us/articles/19678530026641-How-to-connect-to-your-dedicated-IP-on-macOS)
* [iOS](https://support.nordvpn.com/hc/en-us/articles/19682095316625-How-to-connect-to-your-dedicated-IP-on-iOS)
* [Android](https://support.nordvpn.com/hc/en-us/articles/19682489581585-How-to-connect-to-your-dedicated-IP-on-Android)
You can test dedicated IP servers in the "dedicated IP" category in the application. The dedicated IP address you see in the application, would only connect you to a shared IP address. Once you make a purchase and get dedicated IP assigned, you would be able to connect to the specific server that would give you a static IP address that only you would be able to access.
If you wish to purchase a dedicated IP address in these regions, you can find a guide on how to do so here: [How to purchase a dedicated IP address.](https://support.nordvpn.com/hc/en-us/articles/19484196251921-How-to-purchase-a-Dedicated-IP-address)
Please be aware that if you purchase a NordVPN dedicated IP, your email will be linked to that IP address. For more information, please consult our Privacy Policy.
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Dedicated NordVPN IP addresses
|
When using NordVPN, your IP address changes to that of your VPN server. Normally, you share this IP address with other NordVPN users connected to the same server. However, if you purchase a NordVPN dedicated IP, you will get an IP address that belongs to you and you alone.
The advantages of a NordVPN dedicated IP addressNordVPN's dedicated IP allows you to bypass CAPTCHAs, easily access corporate networks, and avoid blocklists for IP addresses tainted by unscrupulous use. You can use the dedicated IP feature on up to 10 devices at the same time: simply connect with the [Open VPN (TCP)](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP) or [OpenVPN (UDP)](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP) protocol. You can also connect via the [NordLynx](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx) protocol, however, it only supports one simultaneous connection. Dedicated IP is not available via tvOS, browser extension or the IKEv2 protocol.
## Where does NordVPN have dedicated IP addresses?
NordVPN-dedicated IP addresses are offered in these regions:
* The United States (Los Angeles, Dallas, New York, Chicago, Seattle, Miami)
* Germany (Frankfurt)
* The United Kingdom (London)
* The Netherlands (Amsterdam)
* France (Paris)
* Canada (Toronto)
* Japan (Tokyo)
* Italy (Milan)
* Sweden (Stockholm)
* Australia (Sydney)
* Hong Kong (Hong Kong)
* Switzerland (Zurich)
* Spain (Madrid)
* Belgium (Brussel)
* Denmark (Copenhagen)
* Poland (Warsaw)
* Portugal (Lisbon)
* South Africa (Johannesburg)
* Mexico
* Czech Republic (Prague)
Please note:
* If you are connecting from a country with internet restrictions, the dedicated IP address feature may fail to work as server accessibility from such regions is limited. Please consult our article on [how to connect from within a country with internet restrictions](https://support.nordvpn.com/hc/en-us/articles/19572011021457-Connecting-from-a-country-with-internet-restrictions) for more information.
* In case you wish to change your dedicated IP after a while, you may do that once per subscription. To change the dedicated IP, get in touch with NordVPN support.
Here is a list of tutorials showing you how to connect to your dedicated IP by NordVPN on different platforms:
* [Windows](https://support.nordvpn.com/hc/en-us/articles/20465449537681-How-to-connect-to-your-dedicated-IP-on-Windows)
* [Linux](https://support.nordvpn.com/hc/en-us/articles/19684336200081-How-to-connect-to-your-dedicated-IP-on-Linux)
* [macOS](https://support.nordvpn.com/hc/en-us/articles/19678530026641-How-to-connect-to-your-dedicated-IP-on-macOS)
* [iOS](https://support.nordvpn.com/hc/en-us/articles/19682095316625-How-to-connect-to-your-dedicated-IP-on-iOS)
* [Android](https://support.nordvpn.com/hc/en-us/articles/19682489581585-How-to-connect-to-your-dedicated-IP-on-Android)
You can test dedicated IP servers in the "dedicated IP" category in the application. The dedicated IP address you see in the application, would only connect you to a shared IP address. Once you make a purchase and get dedicated IP assigned, you would be able to connect to the specific server that would give you a static IP address that only you would be able to access.
If you wish to purchase a dedicated IP address in these regions, you can find a guide on how to do so here: [How to purchase a dedicated IP address.](https://support.nordvpn.com/hc/en-us/articles/19484196251921-How-to-purchase-a-Dedicated-IP-address)
Please be aware that if you purchase a NordVPN dedicated IP, your email will be linked to that IP address. For more information, please consult our Privacy Policy.
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How to connect to your dedicated IP on Windows
|
With a NordVPN dedicated IP, you get faster speeds, less CAPTCHA requests and increased security. NordVPN's dedicated IP is a unique IP that is assigned to a specific server, which ensures that you have your own private connection.
In this article, we will cover how to locate and connect to your [dedicated IP](https://nordvpn.com/features/dedicated-ip/) on Windows.
In order for you to be able to connect, first double-check if you have done the following:
1. Purchased a dedicated IP;
2. Set up the dedicated IP in Nord Account.
If these steps are done, you can move forward and connect to your dedicated IP in the NordVPN app on:
* [ Windows 7 and 8.1](
* [Windows 10 and 11](
For additional information, you can also read [our article about NordVPN's dedicated IP and how it works](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses).
## On Windows 7 and 8.1:
To connect to NordVPN dedicated IP on Windows 7 and 8.1, follow these steps:
1. Open the NordVPN application.
2. Go to the dedicated IP category on the left. 
3. Hover over dedicated IP, and click on the three-dot button:
4. Select fastest for your country and server, and click connect:
You may also use the search bar located in the top-left corner of the application window to connect to your dedicated IP:
1. Enter your dedicated IP country, and server number:
2. Tap your dedicated IP to connect:
## On Windows 10 and 11:
To connect to NordVPN dedicated IP on Windows 10 and 11, follow the steps below:
1. Open your NordVPN application.
2. Click specialty servers:
3. Hover over dedicated IP and click the three-dot menu:
4. Click connect.
You may also use the search bar located in the top-left corner of the application window to connect to your dedicated IP:
1. Type in your dedicated ip into the search bar:
2. Click your dedicated IP to connect:
After completing the steps, you will have connected to your dedicated IP successfully. If you wish to test your connection, visit [NordVPN's DNS leak checker website](https://nordvpn.com/dns-leak-test/).
Please be aware that your email will be linked to that dedicated IP address.
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Dedicated IP: Renewal and cancellation
|
If you want to renew your dedicated IP service or cancel auto-renewal for your dedicated IP subscription, the steps you need to take depend on how you purchased the dedicated IP service.
## You bought the dedicated IP in your Nord Account
If you have purchased a dedicated IP in your [Nord Account](https://my.nordaccount.com/), the service will be renewed automatically. It makes no difference if you bought the dedicated IP as a standalone service or got it with a VPN bundle.
If you no longer want a particular dedicated IP anymore, you can[ cancel auto-renewal for your subscription in your Nord Account](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-a-subscription). Please note that this is not a refund, as outlined in[ NordVPN’s refund policy](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy).
## You bought the dedicated IP using a coupon code
Dedicated IP services purchased using a coupon code are not subject to auto-renewal. To renew your dedicated IP addresses, you will need to manually[ buy the dedicated IP service](https://support.nordvpn.com/hc/en-us/articles/19484196251921-How-to-purchase-a-dedicated-IP-address).
When your dedicated IP subscription is about to expire, we will send a reminder about renewal to your registered Nord Account email address.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGwWaEXFToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHAzK%2FmEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzIzMTkxMjM1NDQwNjU3LURlZGljYXRlZC1JUC1SZW5ld2FsLWFuZC1jYW5jZWxsYXRpb24GOwhUOglyYW5raQo%3D--f17a148f39eb8f42f6d034bba48eb71ba97f49d9
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How to fix your NordVPN iOS connection
|
If you’re having trouble connecting to [NordVPN on your iOS device](https://nordvpn.com/download/ios/), we have some tips for adjusting your connection configuration to help fix the problem. After following each set of instructions, check if the issue remains before you continue. Let’s begin:Reset your Wi-Fi network settings (only if using Wi-Fi):
* Tap Settings > General > Reset > Reset Network Settings. This also resets the Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.
* Launch the Settings app from the Home screen and navigate to Wi-Fi. On the right side of your wireless network field, tap on the i button to view the settings for the network.
* Tap Renew Lease at the bottom of the settings pane to reset your device’s [IP address](https://nordvpn.com/what-is-my-ip/) and to refresh your connection.
* Restart your phone.
Set the NordVPN DNS server addresses (only if using Wi-Fi):
* Open the Settings app;
* Tap on Wi-Fi. If it's switched off, turn it on;
* Pick a Wi-Fi network and tap on the blue “i” icon;
* Tap Configure DNS and select Manual;
* Tap Add Server and add these DNS addresses:103.86.96.100103.86.99.100
* Tap Save.
Switch between different servers:
* Try connecting to various countries or specific servers using the NordVPN app.
Reinstall the NordVPN app:
* Tap and hold the NordVPN icon and tap on the X icon in the upper-left corner. After the app has been uninstalled, [download and install NordVPN on your iPhone](https://support.nordvpn.com/hc/en-us/articles/19451338152849-Installing-the-NordVPN-app-on-iPhone-or-iPad) again.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHTncxWEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGXJjyNEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0MDA5MzgyNjczLUhvdy10by1maXgteW91ci1Ob3JkVlBOLWlPUy1jb25uZWN0aW9uBjsIVDoJcmFua2kG--56a6d165d9f099ea3b45504ea4f1dcf4c9686bd1
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Making sure your account is active
|
If you can't connect to our servers, you should first make sure your account is active, as it is the most common reason for this issue.
Here's how you can do that:
1. Make sure that you use the correct password.Visit the [Nord Account](http://my.nordaccount.com/dashboard/) website and try to log in there. [>Follow these steps if you forgot your password<](https://support.nordvpn.com/hc/en-us/articles/19625665980433-I-forgot-my-NordVPN-password-What-to-do).
2. Make sure that your account is active.Go to the [Nord Account page](https://my.nordaccount.com/dashboard/) and check your account's expiration date. Under the NordVPN service, you should see the date. Make sure that the subscription is not expired.
### My account shows up as inactive. Why?
Generally, an account may temporarily stay inactive because the payment must be processed. The time it takes to process the payment varies from service to service. Check out this [article](https://support.nordvpn.com/hc/en-us/articles/19741669733393-Why-my-NordVPN-account-is-still-inactive).
### My account is active. What next?
In this case, please return to the troubleshooting article you came from and continue with the rest of the steps provided there.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEumxHUEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGXJjyNEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzE5NjAyNTI2MTIxNDg5LU1ha2luZy1zdXJlLXlvdXItYWNjb3VudC1pcy1hY3RpdmUGOwhUOglyYW5raQc%3D--685a87143891a9ed9df21364c99b9d637df9a31f
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Switching protocol to OpenVPN UDP or TCP (iOS)
|
1. Open the application and click on the profile icon in the bottom right corner. 
2. Open the settings menu (gear icon).
3. Click on the Protocol tab.
4. Select the OpenVPN (UDP) or OpenVPN (TCP) option.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGougqdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGXJjyNEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1Njk5MTcwMzIxLVN3aXRjaGluZy1wcm90b2NvbC10by1PcGVuVlBOLVVEUC1vci1UQ1AtaU9TBjsIVDoJcmFua2kI--9af9ceb8e8da429f3839e1a4308d3235e8d884c1
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Improve connection speed on macOS with NordVPN app
|
If you are experiencing a slow connection speed while connected to NordVPN on macOS, try the following:
1. Make sure to use the latest version of NordVPN app. You can uinstall the app as shown in [this guide](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software) and install the latest version from our website by clicking [here](https://nordvpn.com/download/mac/).
2. Restart your device.
3. If you are using Wi-Fi, switch to a wired connection.
4. Connect to a VPN server geographically closer to you.
5. If you are using a P2P-based program (typically, software for downloading), make sure you are connected to a P2P-optimized server.
6. If you are using the OpenVPN app downloaded from our website, open the app settings and switch from the default UDP protocol to TCP. If you are using the NordVPN IKE app downloaded from the App Store, switch to the [NordLynx](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx) protocol.
7. Try a different application version (NordVPN IKE or OpenVPN). You can download it [here](https://nordvpn.com/download/mac/).
Internet speed can also be directly affected by the condition of both your hardware and firmware. Here’s what we recommend:
1. Close any applications that may be transferring data in the background, e.g. software for downloading or file sharing.
2. Old and sometimes even new routers provided to you by your internet service provider often use outdated firmware or are technically poorly manufactured. This can directly impact your internet speed, so we recommend investing in a better router.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGrI%2FiMEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFMGOyMEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJZL2hjL2VuLXVzL2FydGljbGVzLzIwMzk2NjY3ODA4NjU3LUltcHJvdmUtY29ubmVjdGlvbi1zcGVlZC1vbi1tYWNPUy13aXRoLU5vcmRWUE4tYXBwBjsIVDoJcmFua2kI--2d64c63ec1015d90b79b8e64d98b1beb89c8e9d4
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How to connect to NordVPN with IKEv2/IPSec on iOS
|
In this guide, we will cover how to set up an IKEv2 manual connection on an [iOS device (iPhone/iPad)](https://nordvpn.com/download/ios/).
Even though the [IKEv2/IPSec protocol is no longer supported on iOS](https://support.nordvpn.com/hc/en-us/articles/20226405871761-IKEv2-IPSec-protocol-is-no-longer-supported-on-iOS-and-macOS) on NordVPN 8.10.1 and newer app versions, this connection method can be used as one of the alternative ways to connect to NordVPN servers if you're unable to install the application.
This setup lacks the additional features of the native NordVPN app and requires more steps to set up.
## Manual connection setup
1. Download the NordVPN IKEv2 certificate to your device. You can do so by opening this link in Safari: <https://downloads.nordcdn.com/certificates/root.der>
2. The certificate installation dialogue will appear. Tap Install in each step:
3. Once the certificate is installed, tap Done to complete the installation.3.1. On iOS 12.2 and later versions, after you download the certificate, you might see a pop-up saying "Profile Downloaded - Review the profile in Settings app if you want to install it".3.2. Navigate to your device Settings > Profile Downloaded > NordVPN Root CA > Install > Trust.If you cannot see the Profile Downloaded button, go to Settings > General > Profiles. You should find the downloaded profile there.
4. Now you have to determine which server to connect to. Go to <https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/>. The tool will pick a server recommended for you. In our case, the recommended server is US #810 with the hostname us810.nordvpn.com. We will use this server as a reference in all further steps.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Go to Settings > General > VPN.Note: If you are using a newer version of iOS (15+) find the VPN setting section by the following pathway:General > VPN & Device Management > VPN
2. Tap on Add VPN Configuration...
3. Fill the boxes as follows:Type: IKEv2Description: Any preferred name for the VPN connectionServer: The hostname of the server (see step 4)Remote ID: The same hostname as in the Server fieldLocal ID: Leave emptyUser Authentication: UsernameUsername: Your NordVPN service usernamePassword: Your NordVPN service passwordYou can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
Proxy: OffTap Done.
1. To enable the VPN, go back to the device Settings and click on the toggle switch next to VPN.
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Improve connection speed on Windows with NordVPN app
|
If you are experiencing slow connection speed while connected to [NordVPN on Windows](https://nordvpn.com/download/windows/), try the following:
1. Make sure to use the latest version of NordVPN app. You can [uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software) and [install the latest version from our website](https://nordvpn.com/download/windows/).
2. Restart your device.
3. Restart your router or modem. If your router is set up with a VPN, and the speed is insufficient, try using VPN solely on your computer or phone.
4. If you are using Wi-Fi, switch to a wired connection.
5. Connect to a VPN server geographically closer to you.
6. Open the Settings menu and go to the Auto Connect tab. Disable Choose a VPN protocol and server automatically and select NordLynx in the VPN protocol field.
7. Try a different connection method/protocol on your device. Tutorials for various connection methods can be found [here](https://support.nordvpn.com/hc/en-us/sections/19326591402001-Windows)
Internet speed can also be directly affected by the condition of both your hardware and firmware. Here’s what we recommend:
1. Make sure you have the latest available drivers and software on your computer, including Ethernet adapter and motherboard drivers, BIOS updates, router firmware, etc.
2. Temporarily disable your firewall to see whether it will have an impact on your overall internet speed. If it does, check your firewall settings and remove unnecessary rules or consider using different firewall software.
3. Close any applications that may be transferring data in the background, e.g. software for downloading or file sharing.
4. Old and sometimes even new routers provided to you by your internet service provider often use outdated firmware or are technically poorly manufactured. This can directly impact your internet speed, so we recommend investing in a better router.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEw8gaJEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFMGOyMEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJbL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NzM2MzU0OTYxLUltcHJvdmUtY29ubmVjdGlvbi1zcGVlZC1vbi1XaW5kb3dzLXdpdGgtTm9yZFZQTi1hcHAGOwhUOglyYW5raQo%3D--107d775cdc08129dbdc2ee1516d15ca6a6ae0bd0
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Installing the NordVPN app on iPhone or iPad
|
This tutorial will teach you how to install and use [NordVPN on an iPhone and iPad](https://nordvpn.com/download/ios/).
## Table of contents:
* Downloading and setting up
* Connecting to servers
* [Profile information](
* [Settings](
## Downloading and setting up the app
1. Open the App Store.
2. Search for "NordVPN."Note: NordVPN may not appear in the App Store in certain regions with VPN restrictions. If that’s the case, follow our guide on downloading the NordVPN app for iPad and iPhone from such locations.
3. Tap the "Download" button.
4. Once the download is finished, tap the "Open" button. 
5. The NordVPN app will ask if you want to register a new account. If you already have a NordVPN account, click Log in at the bottom of the screen. If you don't have an account, press Sign up to go to [Nord Account](https://nordaccount.com/signup/) for account creation. There, enter your email address and press Continue. Once you sign up, you will be brought back into the NordVPN app to pick your plan. 
6. Once you’re done, you will see a privacy notification. Click “Agree and continue.”
## Connecting to NordVPN servers
1. Once logged in, you will see a map and the Quick Connect button. Press this button to automatically connect to a server recommended by our smart algorithm based on your needs and preferences.
2. When connecting for the first time, you will be asked to allow NordVPN to add VPN configurations. This is a [standard warning message](https://nordvpn.com/blog/ios-filtering-traffic-vpn/) – VPN configurations are necessary for connecting to VPN servers. Since NordVPN is a respectable VPN service provider, tap Allow to continue.
3. If you are using Touch ID, you will be asked to confirm your choice with your fingerprint.
4. Once connected, you will see the “Connected to (country)” message above the map, and that country’s map pin will turn green. A VPN icon will also appear in the status bar along the upper edge of the screen. 
## Choosing between different servers
1. Tap a country pin and press Quick Connect to automatically connect to the best server for you in that country.
2. You can also view all available countries and specialty servers by swiping up from the bottom of the app when no country pin is selected. Then, tap on your chosen country to automatically connect to a server.
3. You can tap on the three dots next to a country's name to select a specific city. NordVPN will rank the available servers based on your needs.
4. You can also tap "Search" to find a specific server using its server number.
## Profile information
1. While on the map screen, you can tap the profile icon in the bottom-right corner to access your profile information, shortcuts, and settings.
2. Here you will be able to see your subscription details (1), your security dashboard (2), shortcuts (3), settings (4), and Meshnet overview (5).
## Dark Web Monitor
Once enabled, this feature automatically scans the internet for any leaked credential associated with your registered NordVPN e-mail address. The NordVPN app will immediately notify you if Dark Web Monitor detects your credentials on underground websites. Read more about the feature's usefulness on our [Dark Web Monitor page](https://nordvpn.com/features/dark-web-monitor/).
## Security Score
These steps will tell you how to fully protect yourself with NordVPN.
## Threat Protection
This NordVPN feature blocks intrusive ads and malicious domains through DNS filtering. Keep in mind that you need to be connected to a NordVPN server and enable the [Threat Protection](https://nordvpn.com/features/threat-protection/) feature for it to work.
## Multi-Factor Authentication
Multi-factor authentication (MFA) is a security feature that helps protect access to your account. With MFA enabled, you must pass an extra security step (usually by supplying a code generated by an authenticator app) to log in to NordVPN. We offer detailed guidance on how to enable MFA for NordVPN.
## Meshnet
Meshnet is a new NordVPN feature that allows you to create a secure, private network for many devices located anywhere in the world, access them remotely, and send all your online traffic through another device.
## Settings
## VPN connection
## 
Protocol: Switch between Nordlynx, IKEv2, TCP, and UDP connection protocols. We have a detailed guide on which VPN protocol you should choose.Auto-connect: With auto-connect enabled, the NordVPN app will automatically connect you to NordVPN whenever your phone is on and connected to a Wi-Fi network. In the “Trusted Wi-Fi networks” section, you can disable auto-connect for specific networks. For example, you can make an exception for a trusted home Wi-Fi network.Reset VPN profile: Reset the VPN configuration on your device.
## General
Appearance: Choose your preferred application appearance, including switching to a dark theme.Notifications: Turn NordVPN app notifications on or off.Help us improve: Send us anonymous data to help improve our services.Siri shortcuts: Create specific Siri phrases to control the application hands-free.Subscription and privacy info: All your subscription-related information.Rate us on the App Store: Give our services a review on the App Store.Tell friends about NordVPN: Share information about our app with your friends and family.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHbGd6wEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBH8UYOHEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzE5NDUxMzM4MTUyODQ5LUluc3RhbGxpbmctdGhlLU5vcmRWUE4tYXBwLW9uLWlQaG9uZS1vci1pUGFkBjsIVDoJcmFua2kG--d25572717e591bbff658d731df1822f1d1f2f274
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How to reach NordVPN customer support?
|
While we don't offer phone support, we have different options to contact NordVPN customer support available 24/7 and ready to help you!
## Help Center
First off, if you run into any issues using NordVPN - check out our Help Center that is available in 14 languages: English, German, French, Danish, Italian, Spanish, Norwegian, Swedish, Dutch, Japanese, Korean, Polish, Portuguese-Brazilian, Traditional Chinese.
You can change the language by scrolling down until you see the language change option and clicking on the language you prefer. This will ensure that you can look for information in a language comfortable for you.
After you have set the language you want to look information in, you can find solutions in the help center by either:
* Searching for information using Help Center's search bar, which will list out articles according to the keywords typed in the search query:
* Navigating to one of the categories available in the Help Center:
* [FAQ](https://support.nordvpn.com/hc/en-us/categories/200593301-FAQ) - in this category you'll find Frequently asked questions and NordVPN app setup tutorials;
* [General info](https://support.nordvpn.com/hc/en-us/categories/360000293597-General-info) - here, you'll be able to find information on NordVPN functionalities, features, and SmartPlay;
* [Billing](https://support.nordvpn.com/hc/en-us/categories/360000293617-Billing) - this category covers payment, subscription, and account management topics;
* [Connectivity](https://support.nordvpn.com/hc/en-us/categories/200614302-Connectivity) - the last category available covers troubleshooting articles, here you can find help regarding NordVPN connectivity, internet speed with NordVPN on, manual setups for routers and different OSes, proxies.
## Support agents
However, if you're looking for assistance on your specific case, you can reach out to our developed conversation bots or human customer support agents by:
* Chat
* Email
We have two teams to assist you:
* Customer Care & Billing Team: They can tell you about NordVPN, help set up your devices, make sure you can access streaming sites, and answer questions about dedicated IPs. As well as helpyou with your NordVPN subscription, account, or payments.
* Connection Team: They can assist with setting up NordVPN on your router, fixing advanced connectivity problems, and helping in places with internet restrictions.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGygBq4EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBH8UYOHEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzE5NDgyNDE2Mjk2NTkzLUhvdy10by1yZWFjaC1Ob3JkVlBOLWN1c3RvbWVyLXN1cHBvcnQGOwhUOglyYW5raQc%3D--abfbf2490e7af00f80ef8440d9f6ea3bf7f6f0b2
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How to connect to NordVPN with IKEv2/IPSec on iOS
|
In this guide, we will cover how to set up an IKEv2 manual connection on an [iOS device (iPhone/iPad)](https://nordvpn.com/download/ios/).
Even though the [IKEv2/IPSec protocol is no longer supported on iOS](https://support.nordvpn.com/hc/en-us/articles/20226405871761-IKEv2-IPSec-protocol-is-no-longer-supported-on-iOS-and-macOS) on NordVPN 8.10.1 and newer app versions, this connection method can be used as one of the alternative ways to connect to NordVPN servers if you're unable to install the application.
This setup lacks the additional features of the native NordVPN app and requires more steps to set up.
## Manual connection setup
1. Download the NordVPN IKEv2 certificate to your device. You can do so by opening this link in Safari: <https://downloads.nordcdn.com/certificates/root.der>
2. The certificate installation dialogue will appear. Tap Install in each step:
3. Once the certificate is installed, tap Done to complete the installation.3.1. On iOS 12.2 and later versions, after you download the certificate, you might see a pop-up saying "Profile Downloaded - Review the profile in Settings app if you want to install it".3.2. Navigate to your device Settings > Profile Downloaded > NordVPN Root CA > Install > Trust.If you cannot see the Profile Downloaded button, go to Settings > General > Profiles. You should find the downloaded profile there.
4. Now you have to determine which server to connect to. Go to <https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/>. The tool will pick a server recommended for you. In our case, the recommended server is US #810 with the hostname us810.nordvpn.com. We will use this server as a reference in all further steps.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Go to Settings > General > VPN.Note: If you are using a newer version of iOS (15+) find the VPN setting section by the following pathway:General > VPN & Device Management > VPN
2. Tap on Add VPN Configuration...
3. Fill the boxes as follows:Type: IKEv2Description: Any preferred name for the VPN connectionServer: The hostname of the server (see step 4)Remote ID: The same hostname as in the Server fieldLocal ID: Leave emptyUser Authentication: UsernameUsername: Your NordVPN service usernamePassword: Your NordVPN service passwordYou can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
Proxy: OffTap Done.
1. To enable the VPN, go back to the device Settings and click on the toggle switch next to VPN.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGGbiWHEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBH8UYOHEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJYL2hjL2VuLXVzL2FydGljbGVzLzIwMzcxNjU3ODg1MzI5LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1pT1MGOwhUOglyYW5raQg%3D--56de3ab01c93daf8b67859fb47602d30f620b287
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Troubleshooting connectivity on iOS
|
There are several reasons why you may be having trouble connecting to [NordVPN on your iOS](https://nordvpn.com/download/ios/) device. These include issues with your account status, network settings, or app configuration. Here are some steps you can follow to troubleshoot.
* [Make sure your NordVPN account is active](https://support.nordvpn.com/hc/en-us/articles/19602526121489-Making-sure-your-account-is-active).
* [Check if your NordVPN app is up to date](https://nordvpn.com/blog/nordvpn-ios-release-notes/).
* To do so, open the app, tap on Profile in the bottom right corner, select Settings at the top right of the screen, and scroll down to the bottom of the screen.
* If you are using an older version, uninstall the NordVPN app and download the latest NordVPN version for iOS.
* Stop any ongoing VPN connections, kill the NordVPN app, restart it, and try to connect.
* Change mobile network – instead of Wi-Fi, try mobile data and vice versa.
* If you're using Quick connect, try connecting to a specific country server.
* If connecting to a specific server doesn't work, try other servers as well.
* Change the VPN connection protocol.
* Try switching to the [NordWhisper](https://support.nordvpn.com/hc/en-us/articles/31528242519953-How-to-use-NordWhisper-on-NordVPN) and [OpenVPN UDP/TCP](https://support.nordvpn.com/hc/en-us/articles/20465699170321-Switching-protocol-to-OpenVPN-UDP-or-TCP-iOS) protocols and connecting again.
* Try connecting to [Obfuscated servers](https://nordvpn.com/features/obfuscated-servers/) while using the OpenVPN UDP/TCP protocol.
* If that does not help, reset the application:
1. Tap on the Profile in the bottom right corner.
2. Select Settings (gear icon) at the top right of the screen.
3. Tap Reset VPN profile.
* Reinstall the NordVPN app. To do so, tap and hold the NordVPN icon and tap on the X icon in the upper-left corner. After the app has been uninstalled, [download and install NordVPN on your iPhone](https://support.nordvpn.com/hc/en-us/articles/19451338152849-Installing-the-NordVPN-app-on-iPhone-or-iPad) again.
* If you're using a Wi-Fi connection, try to [change your DNS servers](https://support.nordvpn.com/hc/en-us/articles/20398776567313-Change-your-DNS-servers-on-iOS).
After each step, check if the issue remains. In the case that the problems are still there, be sure to reach out to our support team for a quick solution by pressing on either the email or chat button bellow.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGXJjyNEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBH8UYOHEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzk3ODA4ODUwODMzLVRyb3VibGVzaG9vdGluZy1jb25uZWN0aXZpdHktb24taU9TBjsIVDoJcmFua2kJ--8328b3f6ab7d66a9a3f39603608892d3ab68dda9
|
Installing NordVPN on Linux distributions
|
In this article, we'll guide you through NordVPN installation and usage on Linux. We offer .deb and .rpm packages that are compatible with Debian, Ubuntu, Elementary OS, Linux Mint, Fedora, QubesOS, RHEL, CentOS, and openSUSE systems. The NordVPN native application is the recommended option for connecting to NordVPN servers on your Linux device. We designed it with your experience in mind, giving you features like auto-connect, automated Kill Switch, and Threat Protection.
## Table of contents:
* [Installing NordVPN on Linux](
* [Using NordVPN on Linux](
* [Logging in](
* [Account and settings](
* [Specialty servers](
* [Features and configurations](
* [LAN discovery and allowlists](
## Installing NordVPN on Linux
To start using the NordVPN application for Linux, you need to [download the NordVPN Linux client](https://nordvpn.com/download/linux/). You can do that in 2 ways:
1. By [downloading a Snap package](https://snapcraft.io/nordvpn).Snaps are app packages for desktop, cloud, and IoT that are easy to install, secure, cross-platform, and dependency-free. If you do not have Snap pre-installed, you may follow [Snap setup guides for various Linux distributions](https://snapcraft.io/docs/installing-snapd#:~:text=Zorin%20OS-,Without%20snap,-For%20distributions%20without).Please note that currently, we still do not support arm64, but our developers are working on this.
2. By working in the terminal:
1. Open the terminal;
2. Write the command below:
```
sh <(curl -sSf https://downloads.nordcdn.com/apps/linux/install.sh[](https://downloads.nordcdn.com/apps/linux/install.sh))
```
3. Following any on-screen instructions.
Note: If you do not have a curl package, evidenced by the fact that the above does not work, you can alternatively use this command:
```
sh <(wget -qO - https://downloads.nordcdn.com/apps/linux/install.sh)
```
Additionally, if you receive the following issue: Whoops! Permission denied accessing /run/nordvpn/nordvpnd.sock, all you need to do is write the following command:
```
sudo usermod -aG nordvpn $USER
```
and then reboot your device.
## Using NordVPN on Linux
After you have installed the NordVPN application, you can start using it!
Please note that in NordVPN Linux application version 3.18.4, network traffic from the LAN through a VPN-connected computer is blocked by default. To unblock LAN traffic, turn LAN discovery ON or add to the allowlist any subnet or IP traffic to be forwarded.
### Logging in
If you're using a Linux device without a graphical user interface, follow our guide on logging in to NordVPN on Linux devices without GUI.
If you're using a Linux device with a graphical user interface, you can start using it with the commands below:
1. Log in to your NordVPN account by using this command:
```
nordvpn login
```
2. Connect to a NordVPN server by using the command below:
```
nordvpn connect
```
### Account and settings
Here you can find the list of available NordVPN commands for Linux.
Access the NordVPN client settings:
---
```
nordvpn
```
Get an extensive explanation of all commands:
```
man nordvpn
```
See the list of available commands or help for a specific command:
```
nordvpn help
```
| or | ```
nordvpn h
```
Log in or log out:
```
nordvpn login
```
| or | ```
nordvpn logout
```
Connect to a recommended NordVPN server:
```
nordvpn connect
```
| or | ```
nordvpn c
```
Connect to a specific server (e.g. nordvpn connect uk715):
```
nordvpn connect <country_code server_number>
```
Disconnect from the VPN:
```
nordvpn disconnect
```
| or | ```
nordvpn d
```
See account information:
```
nordvpn account
```
Register a new user account:
```
nordvpn register
```
Rate your last connection quality (1-5):
```
nordvpn rate
```
See the current settings:
```
nordvpn settings
```
See the connection status:
```
nordvpn status
```
See the country list:
```
nordvpn countries
```
See the city list (e.g.: nordvpn cities united_states):
```
nordvpn cities
```
See a list of available server groups:
```
nordvpn groups
```
### Specialty servers
Connect to the closest Double VPN server:
---
```
nordvpn c double_vpn
```
Connect to a specific country using Double VPN servers:
```
nordvpn connect --group double_vpn <country_code>
```
Connect to a P2P server:
---
```
nordvpn connect p2p
```
Connect to a specific country using P2P servers:
```
nordvpn connect --group p2p <country_code>
```
Connect to a Dedicated IP server:
---
```
nordvpn connect Dedicated_IP
```
### Features and configurations
Set a configuration option:
---
```
nordvpn set
```
| or | ```
nordvpn s
```
Enable or disable Threat Protection:
```
nordvpn set threatprotectionlite on
```
| or | ```
nordvpn set threatprotectionlite off
```
Enable or disable Kill Switch:
```
nordvpn set killswitch on
```
| or | ```
nordvpn set killswitch off
```
Enable or disable auto-connect:
```
nordvpn set autoconnect on
```
| or | ```
nordvpn set autoconnect off
```
Set a specific server for automatic connection (e.g.: nordvpn set autoconnect on us2435):
```
nordvpn set autoconnect on <country_code+server_number>
```
Enable or disable notifications:
```
nordvpn set notify on
```
| or | ```
nordvpn set notify off
```
Set custom DNS (you can set up a single DNS or two, just add spaces in between):
```
nordvpn set dns 1.1.1.1
```
| or | ```
nordvpn set dns 1.1.1.1 1.0.0.1
```
[Switch between UDP and TCP protocols](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP):
```
nordvpn set protocol udp
```
| or | ```
nordvpn set protocol tcp
```
Enable or disable [obfuscated servers](https://nordvpn.com/features/obfuscated-servers/):
```
nordvpn set obfuscate on
```
| or | ```
nordvpn set dobfuscate off
```
Set connection technology (OpenVPN or [NordLynx](https://nordvpn.com/blog/nordlynx-protocol-wireguard/)):
```
nordvpn set technology OpenVPN
```
| or | ```
nordvpn set technology NordLynx
```
Turn [Meshnet](https://nordvpn.com/meshnet/) on or off on your device:
```
nordvpn set meshnet on
```
| or | ```
nordvpn set meshnet off
```
To enable or disable the [post-quantum protection in NordVPN](https://support.nordvpn.com/hc/en-us/articles/30046321712529-NordVPN-Post-quantum-encryption-explained):
```
nordvpn set pq on
```
| or | ```
nordvpn set pq off
```
### LAN discovery and allowlists
Enable or disable LAN discovery:
---
```
nordvpn set lan-discovery enable
```
| or | ```
nordvpn set lan-discovery disable
```
Get more information on LAN discovery:
```
nordvpn set lan-discovery --help
```
Add or remove a rule to allowlist a specified incoming port (you can allowlist multiple ports — just separate their numbers with a space):
```
nordvpn whitelist add port <port>
```
| or | ```
nordvpn whitelist remove port <port>
```
Add or remove a rule to allowlist a specified subnet:
```
nordvpn whitelist add subnet <subnet>
```
| or | ```
nordvpn whitelist remove subnet <subnet>
```
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFrCUVeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJG0eJaBEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzIwMTk2MDk0NDcwOTI5LUluc3RhbGxpbmctTm9yZFZQTi1vbi1MaW51eC1kaXN0cmlidXRpb25zBjsIVDoJcmFua2kG--4c80b19ec15f5063ef2db978ebc8301c8ed226e0
|
Connect to NordVPN using Linux Terminal
|
Note: We have a separate set of instructions on how to set up the NordVPN application for Linux, and you can download NordVPN for Linux here.
Please note that since Linux has a lot of different distributions, the configuration interfaces may vary.
1. Open Terminal (keyboard shortcut: Ctrl + Alt + T).
2. Disable IPV6. Click here to learn how.
3. Only after disabling IPV6, install the OpenVPN client by entering:
* sudo apt-get install openvpnYou may be asked to enter your user password to confirm your identity.
4. Navigate to the OpenVPN configuration directory with the command:
* cd /etc/openvpn
5. Download the OpenVPN configuration files with the command:
* sudo wget https://downloads.nordcdn.com/configs/archives/servers/ovpn.zipIn case you get ERROR: The certificate of `nordvpn.com’ is not trusted., install the ca-certificates package with the command:
* sudo apt-get install ca-certificates
6. If you do not have the unzip package installed, download it by typing:
* sudo apt-get install unzip
7. Extract ovpn.zip with the command:
* sudo unzip ovpn.zip
8. Remove the files you will no longer use:
* sudo rm ovpn.zip
9. Enter the directory where the server configurations are located. These folders are named either ovpn_udp or ovpn_tcp:
* cd /etc/openvpn/ovpn_udp/
* cd /etc/openvpn/ovpn_tcp/
10. To see the list of all available servers, enter the following command:
* ls -al
11. Choose a server to connect to.For this tutorial, we used us2957.nordvpn.com, but you should connect to the server suggested to you at the [NordVPN server recommendation tool](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/). You can find the server hostname right under the server title.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
1. Start OpenVPN with a chosen configuration by entering one of the following commands:
* sudo openvpn [file name]
* sudo openvpn us2957.nordvpn.com.udp.ovpn
* sudo openvpn /etc/openvpn/ovpn_udp/us2957.nordvpn.com.udp.ovpn
2. OpenVPN will ask you for your credentials. Enter your NordVPN service credentials.
1. You have successfully connected to VPN. To disconnect, open Terminal and press Ctrl + C on your keyboard.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHPZf1WEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJG0eJaBEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJOL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0ODI3Nzk1MzQ1LUNvbm5lY3QtdG8tTm9yZFZQTi11c2luZy1MaW51eC1UZXJtaW5hbAY7CFQ6CXJhbmtpBw%3D%3D--c5b87f6b54e942b7a69ab903525416afc28e9df7
|
How to cancel auto-renewal for your subscription
|
If your subscription was purchased via the Google Play Store, Apple App Store, or Amazon App Store and you wish to cancel it, follow the respective articles below:
* Cancelling your [Google Play Store NordVPN subscription](https://support.google.com/googleplay/answer/7018481)
* Cancelling your [Apple App Store NordVPN subscription](https://support.apple.com/en-lamr/118428)
* Cancelling your [Amazon App Store NordVPN subscription](https://www.amazonforum.com/s/question/0D54P00007IG0CkSAL/amazon-appstore-subscriptions)
## Cancelling your NordVPN subscription
If you have purchased your subscription directly from NordVPN and wish for your subscription to no longer renew at the subsequent billing date, you may cancel your subscription via your [Nord Account](https://my.nordaccount.com/).
You can follow the same steps to cancel your NordPass, NordLocker, Dedicated IP, or bundle subscription services.
To cancel the automatic renewal of your NordVPN subscription, follow the steps below:
1. Log in to your [Nord Account](https://my.nordaccount.com/)
2. Open the billing tab:
3. Click cancel next to auto-renewal:
4. Select cancel auto-renewal:
5. Your auto-renewal status will now change to off:
You will receive a confirmation email to your registered email account if your subscription cancellation is successful:
If you wish to receive a refund, please read [our article on NordVPN's refund policy](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy).
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Manual OpenVPN connection setup on iPad / iPhone
|
Note: if you are using iOS 15 or later, please follow this tutorial.
OpenVPN is a popular protocol our specialty servers use to provide extra functionality. This is an alternative connection method for when you are having trouble with the [native NordVPN app for iOS](https://nordvpn.com/download/ios/). Here’s how to configure your iOS device for this connection method:
1. Go to the [App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485?mt=8) on your iPad/iPhone.
2. Tap on Search.
3. Type openvpn connect in the search bar.
4. Tap on the installation button.
5. Enter your iTunes Store credentials and tap OK.
6. Once the app is installed, download the .OVPN configuration file.
Follow the steps below to find the manual connection configuration files:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the OpenVPN configuration files tab.
4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Select Open in OpenVPN.Alternatively, if you're brought to a safari window, follow these steps:
1. Click on the Share icon:
2. In the application list, select the OpenVPN Connect application (in case you don't see it, select more and then choose the application as mentioned earlier):
3. Once the OpenVPN Connect application is open, select File:
4. Afterward, select Add:
2. Enter your NordVPN service credentials, choose to save the password in a keychain, and tap ADD in the top right corner.You can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. You will see a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.
2. Tap on the toggle switch to connect to VPN.
3. That’s it! You have successfully connected.
4. To change a server, disconnect from the current server by tapping the toggle switch next to it and enable another imported profile.
5. To disconnect, tap on the same toggle button you used to connect.
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|
What is a VPN?
|
A VPN, or virtual private network, is a technology that creates a secure tunnel between your device and the internet. This tunnel encrypts your data, making it unreadable to third parties like hackers, internet service providers, or governments.
|
https://www.expressvpn.com/fr/what-is-vpn
|
Manual OpenVPN connection setup on iOS 15
|
Note: The OpenVPN app supports only 15 and newer versions of iOS.
Please follow these OpenVPN setup instructions on your [iOS 15 device](https://nordvpn.com/download/ios/):
1. Go to the App Store on your iPhone/iPad.
2. Tap on Search bar.
3. Enter "openvpn connect" in the search bar.
4. Find the OpenVPN Connect application and tap on its installation button.
5. Once the app is installed, download the .ovpn configuration file. You may also use [NordVPN server recommendation tool](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/).
Follow the steps below to find the manual connection configuration files:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the OpenVPN configuration files tab.
4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. When the configuration is downloaded, select the Downloads button in the top right corner. After that, click on the downloaded configuration.
2. When the downloaded configuration opens up, select Share button in the top right corner.
3. In the Share sheet, tap Copy to OpenVPN button.
4. Inside the OpenVPN application, select File and tap Add to add the imported configuration.
5. You will get a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.
6. Enter your NordVPN service credentials.
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. Tap on the switch of the imported configuration to connect to a VPN server.
2. To change a server, tap on the slider button to disconnect. Tap on another imported profile to connect to the other server.
3. To disconnect, tap on the same button you used to connect.
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|
Invisibility on a local network: why we had to build a broken feature?
|
Our goal at NordVPN is to provide our customers with intuitive experiences, ease of access, and the most advanced VPN features in the industry. We take pride in our continuous focus on security; however, sometimes, it comes with the cost of building a terrible feature. Here's why.
We recently found ourselves facing a Catch-22 situation, when, due to bugs in Apple's VPN API configuration, we had to choose to either sacrifice our users' experience with the app or, under certain scenarios, put a risk on their security or privacy. We believe such a choice should never occur in the first place, and we suspect that a global tech powerhouse often boasting about its focus on users' privacy understands this as well. As of yet, we are saddened by the fact that our pleas for Apple to implement the necessary fixes on their operating systems continue to be acknowledged yet bafflingly ignored.
Being limited in what we can do on our side, we decided to offer a feature that, while aiming to offer the best possible solution security-wise, radically differs from our vision of an intuitive and smooth experience users should expect from their cybersecurity provider.
Stay invisible on a local network feature is our way to mitigate the TunnelCrack and TunnelVision vulnerabilities present in the VPN industry. In the case of TunnelCrack, certain routers may be configured in a way where they leak VPN traffic when using non-RFC1918 IP addresses, which is an industry-wide issue and only applies to macOS and iOS platforms. TunnelVision attack, in general, is a network technique that uses an operating system's dynamic host configuration protocol (DHCP) to try to route the traffic outside of the VPN's tunnel.
For our macOS VPN clients, the “Stay invisible on a local network” feature automatically sets the appropriate API parameters and alerts users when connected to an unsafe network, mitigating the VPN traffic leak on macOS. We have also built an unsecured network detection feature that will detect non-RFC1918 IP ranges, notify about possible risks, and inform users to enable “Stay invisible on a local network.” On iOS, the app will also inform users when they connect to an unsecured network through push notifications and in-app messages. The feature was fully released by the beginning of August 2023.
In contrast, our iOS VPN clients present more considerable challenges due to issues within Apple's implementation of the API parameters. Notably, in iOS versions 14.2 and above, enabling the "Stay invisible on a local network" feature causes internet connections to crash under certain conditions. It also prevents our VPN application from receiving client updates, leading to user internet connection crashes when updates are released.
The NordVPN team hopes that this inevitably crude solution for an impossible situation will, for the time being, offer sufficient data privacy for our users and – at the same time – prompt Apple to implement the necessary changes faster.
What OS are impacted?
The TunnelCrack and TunnelVision vulnerabilities affect our macOS and iOS VPN clients, while our Android, Linux, and Windows clients were immune due to implemented mitigations.
NordVPN Linux and Windows applications can configure the OS's firewall to prevent any traffic from exiting the device except through the VPN tunnel.
What connectivity limitations are put in place when this feature is turned ON?
With the feature turned ON, users cannot access other network devices, such as computers, printers, or TVs. The feature also blocks AirDrop usage.
What experience-breaking effects can users expect?
Enabling the feature in iOS 16.4 and later versions can prevent the NordVPN application from receiving client updates, leading to crashes of the user's internet connection when updates are released. Once users are cut off from the internet, the only solution is a device restart.
How can users ensure the safety of their data in NordVPN apps?
NordVPN apps do not leak traffic under any known circumstances if the Stay invisible on a local network and Kill Switch features are enabled within the app settings menu. It’s important to note that the feature is only available to iOS versions 16 and above. Visual instructions on [how to enable the feature on iOS](https://support.nordvpn.com/hc/en-us/articles/20225046536593-What-is-an-unsafe-local-network-on-iOS) or how to enable this feature on macOS.
Does the feature protect users from TunnelVision utilizing Option 121, too?Yes, it does.
Can NordVPN provide a bug-free solution without Apple's input?
No. Unfortunately, the bugs that come with using our feature are beyond our control. Apple's team has confirmed the bugs' existence and gave no clear timeline for their resolution.
What else can users do to ensure a better experience using this feature?
We believe that sufficiently maintained digital security is a collective effort. While we will continue searching for better solutions within our capacity, we are adamant that Apple needs to address the urgent issues of significant bugs in their operating systems. We invite everyone who is not indifferent to user privacy and security issues to keep pressuring Apple to fix its shortcomings in VPN API service.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBF8VPDrFjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBG%2FEmpxEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJrL2hjL2VuLXVzL2FydGljbGVzLzI1MjAyNjA1MTk0MjU3LUludmlzaWJpbGl0eS1vbi1hLWxvY2FsLW5ldHdvcmstd2h5LXdlLWhhZC10by1idWlsZC1hLWJyb2tlbi1mZWF0dXJlBjsIVDoJcmFua2kK--1e0c0aa1e75c704ce30c2c060f4e2d669ccea4e8
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How to connect to NordVPN with IKEv2/IPSec on iOS
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In this guide, we will cover how to set up an IKEv2 manual connection on an [iOS device (iPhone/iPad)](https://nordvpn.com/download/ios/).
Even though the [IKEv2/IPSec protocol is no longer supported on iOS](https://support.nordvpn.com/hc/en-us/articles/20226405871761-IKEv2-IPSec-protocol-is-no-longer-supported-on-iOS-and-macOS) on NordVPN 8.10.1 and newer app versions, this connection method can be used as one of the alternative ways to connect to NordVPN servers if you're unable to install the application.
This setup lacks the additional features of the native NordVPN app and requires more steps to set up.
## Manual connection setup
1. Download the NordVPN IKEv2 certificate to your device. You can do so by opening this link in Safari: <https://downloads.nordcdn.com/certificates/root.der>
2. The certificate installation dialogue will appear. Tap Install in each step:
3. Once the certificate is installed, tap Done to complete the installation.3.1. On iOS 12.2 and later versions, after you download the certificate, you might see a pop-up saying "Profile Downloaded - Review the profile in Settings app if you want to install it".3.2. Navigate to your device Settings > Profile Downloaded > NordVPN Root CA > Install > Trust.If you cannot see the Profile Downloaded button, go to Settings > General > Profiles. You should find the downloaded profile there.
4. Now you have to determine which server to connect to. Go to <https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/>. The tool will pick a server recommended for you. In our case, the recommended server is US #810 with the hostname us810.nordvpn.com. We will use this server as a reference in all further steps.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Go to Settings > General > VPN.Note: If you are using a newer version of iOS (15+) find the VPN setting section by the following pathway:General > VPN & Device Management > VPN
2. Tap on Add VPN Configuration...
3. Fill the boxes as follows:Type: IKEv2Description: Any preferred name for the VPN connectionServer: The hostname of the server (see step 4)Remote ID: The same hostname as in the Server fieldLocal ID: Leave emptyUser Authentication: UsernameUsername: Your NordVPN service usernamePassword: Your NordVPN service passwordYou can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
Proxy: OffTap Done.
1. To enable the VPN, go back to the device Settings and click on the toggle switch next to VPN.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGGbiWHEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGwvFNlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJYL2hjL2VuLXVzL2FydGljbGVzLzIwMzcxNjU3ODg1MzI5LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1pT1MGOwhUOglyYW5raQY%3D--568e0da570ecb5c5bdfcd65e346739dbb82fea76
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How to connect to NordVPN with IKEv2/IPSec on macOS
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Even though the [IKEv2/IPSec protocol is no longer supported on macOS](https://support.nordvpn.com/Connectivity/iOS/2023641872/IKEv2-IPSec-protocol-is-no-longer-supported-on-iOS-and-macOS.htm) on NordVPN 8.5.0 and newer app versions, this connection method can be used as one of the alternative ways to connect to NordVPN servers if you're unable to install the application.This setup lacks the additional features of the native NordVPN app and requires more steps to set up.For macOS versions Sierra (10.12), High Sierra (10.13), Mojave (10.14), Catalina (10.15), Big Sur (11), and Monterey (12), [please refer to the older macOS 10.12-12 section](https://support.nordvpn.com/hc/en-us/articles/19921536696977-How-to-connect-to-NordVPN-with-IKEv2-IPSec-on-macOS#macOS-10.12-12).If you're using macOS Ventura (13), follow the [macOS 13 section](https://support.nordvpn.com/hc/en-us/articles/19921536696977-How-to-connect-to-NordVPN-with-IKEv2-IPSec-on-macOS#macOS-13), and if you're using macOS Sonoma or later, check out the [macOS 14-15 section](https://support.nordvpn.com/hc/en-us/articles/19921536696977-How-to-connect-to-NordVPN-with-IKEv2-IPSec-on-macOS#macOS-14-15).
Choose your macOS version below:
* [macOS 14-15](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFCHlgeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGwvFNlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzE5OTIxNTM2Njk2OTc3LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1tYWNPUwY7CFQ6CXJhbmtpBw%3D%3D--466af1d2a3ca470b8360d07777a49ea4ee388ac3#macOS-14-15)
* [macOS 13](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFCHlgeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGwvFNlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzE5OTIxNTM2Njk2OTc3LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1tYWNPUwY7CFQ6CXJhbmtpBw%3D%3D--466af1d2a3ca470b8360d07777a49ea4ee388ac3#macOS-13)
* [macOS 10.12-12](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFCHlgeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGwvFNlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzE5OTIxNTM2Njk2OTc3LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1tYWNPUwY7CFQ6CXJhbmtpBw%3D%3D--466af1d2a3ca470b8360d07777a49ea4ee388ac3#macOS-10.12-12)
## Manual IKEv2 connection setup for macOS Sonoma and later
The following steps will guide you on how to set up a manual IKEv2 connection on your macOS Sonoma or later device.
1. First, download the NordVPN IKEv2 certificate to your macOS. The easiest way is to click [this link](https://downloads.nordcdn.com/certificates/root.der) on your macOS device.Once downloaded, open the certificate file in the Downloads folder.
2. The Add Certificates window will appear. Click Add to add the certificate to the login keychain.
3. In the Keychain Access window, login keychains, right-click the NordVPN Root CA certificate, and select Get Info.If you're struggling to find the NordVPN Root CA certificate, use the search bar at the top right.
4. Select the Trust tab and set the IP Security (IPSec) and Extensible Authentication (EAP) fields to Always Trust. Leave all other fields as Never Trust. You will have to enter your Mac password or fingerprint to make these changes. Once done, close the keychain.
5. Click on the Apple logo in the upper-left corner of the screen and select System Preferences....
6. In the System Preferences, select VPN. Afterward, click Add VPN Configuration and select IKEv2...
7. The settings for the new VPN connection will now be displayed. In the Server Address and Remote ID fields, type the server hostname of a NordVPN server.For the Authentication fields, select Username and fill in your NordVPN service username and password.For the sake of this tutorial, we used the hostname of server us8374.nordvpn.com, but you should connect to a server suggested to you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
8. After these steps, a VPN tab will appear below Network in the System Settings. After you click on it, you will see a VPN connection present. In order to connect to a VPN server, toggle the switch to the on position. To disconnect, complete the reverse action.
You should now be connected.
## Manual IKEv2 connection setup for macOS Ventura
The steps below will guide you on how to set up a manual IKEv2 connection on your macOS Ventura device.
1. First, download the NordVPN IKEv2 certificate to your macOS. The easiest way is to click [this link](https://downloads.nordcdn.com/certificates/root.der) on your macOS device.Once downloaded, open the certificate file in the Downloads folder.
2. A Keychain Access window will open up. Locate the NordVPN Root CA within the login section. Right-click on it and select Get Info.
3. Under NordVPN Root CA, click on the Trust section and set the IP Security (IPSec) and Extensible Authentication (EAP) fields to Always Trust. Leave all other fields as Never Trust. You will have to enter your Mac password to make these changes. Once done, close the keychain.
4. Click on the Apple logo in the upper-right corner of the screen and select System Settings....
5. In the System Settings, click on Network.
6. When the network tab opens, click on the arrow down icon in the lower-right corner (you must have administrator privileges) and then click on Add VPN Configuration. After that, click on IKEv2.
7. The settings for the new VPN connection will now be displayed. In the Server Address and Remote ID fields, type the server hostname of a NordVPN server.For the sake of this tutorial, we used the hostname of server us8374.nordvpn.com, but you should connect to a server suggested to you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Scroll down to Authentication and in the Type section select Username as the Authentication method. After that, type in your NordVPN service username and password. Click Create.
2. After these steps, a VPN tab will appear below Network in the System Settings. After you click on it, you will see a VPN connection present. In order to connect to a VPN server, click on a button next to it.
3. That’s it! You should now be connected. After clicking on VPN, you can connect to and disconnect from a VPN in the same VPN tab within the System Settings.
If you want to add different servers, you may also do it via the VPN tab. In order to do so, click on "Add VPN Configuration" and choose "IKEv2", afterward follow the same steps as before.
## Manual IKEv2 connection setup for older macOS versions
The steps below will guide you through setting up a manual IKEv2 connection on older macOS versions, such as Sierra (10.12), High Sierra (10.13), Mojave (10.14), Catalina (10.15), Big Sur (11), and Monterey (12). Although the steps may vary slightly throughout the different versions, the principle of the setup remains the same.
1. First, download the NordVPN IKEv2 certificate to your macOS. The easiest way is to click [this link](https://downloads.nordcdn.com/certificates/root.der) on your macOS device.Once downloaded, open the certificate file in the Downloads folder.
2. The Add Certificates window will appear. Click Add to add the certificate to the login keychain.
3. In the Keychain Access window, login keychains, right-click the NordVPN Root CA certificate, and select Get Info.
4. Set the IP Security (IPSec) and Extensible Authentication (EAP) fields to Always Trust. Leave all other fields as Never Trust. You will have to enter your Mac password to make these changes. Once done, close the keychain.
5. Click on the Apple logo in the upper-left corner of the screen and select System Preferences....
6. In the System Preferences, click on Network.
7. When the network window opens, click on the + icon in the lower-left corner (you must have administrator privileges).
8. A new window will pop up. Fill in the information as so:Interface: select VPN from the drop-down menu. VPN Type: select IKEv2.Service Name: type any name you want. We recommend that you name the service NordVPN (IKEv2).
9. After you have filled in the required fields, click Create:
10. The settings for the new VPN connection will now be displayed. In the Server Address and Remote ID fields, type the hostname of a NordVPN server.For this tutorial, we used the hostname of server NL#37, but you should connect to a server suggested to you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Click on Authentication Settings…. Select Username as the Authentication method, then type in your NordVPN service username and password. Click OK and then Apply.
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. After you've set up authentication information, check the Show VPN status in menu bar box (optional), click Connect and then Apply.
You should now be connected.
If you have checked the Show VPN status in menu bar box, you’ll be able to connect to your VPN from the status bar:
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFCHlgeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGwvFNlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzE5OTIxNTM2Njk2OTc3LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1tYWNPUwY7CFQ6CXJhbmtpBw%3D%3D--466af1d2a3ca470b8360d07777a49ea4ee388ac3
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Manual OpenVPN connection setup on iPad / iPhone
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Note: if you are using iOS 15 or later, please follow this tutorial.
OpenVPN is a popular protocol our specialty servers use to provide extra functionality. This is an alternative connection method for when you are having trouble with the [native NordVPN app for iOS](https://nordvpn.com/download/ios/). Here’s how to configure your iOS device for this connection method:
1. Go to the [App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485?mt=8) on your iPad/iPhone.
2. Tap on Search.
3. Type openvpn connect in the search bar.
4. Tap on the installation button.
5. Enter your iTunes Store credentials and tap OK.
6. Once the app is installed, download the .OVPN configuration file.
Follow the steps below to find the manual connection configuration files:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the OpenVPN configuration files tab.
4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Select Open in OpenVPN.Alternatively, if you're brought to a safari window, follow these steps:
1. Click on the Share icon:
2. In the application list, select the OpenVPN Connect application (in case you don't see it, select more and then choose the application as mentioned earlier):
3. Once the OpenVPN Connect application is open, select File:
4. Afterward, select Add:
2. Enter your NordVPN service credentials, choose to save the password in a keychain, and tap ADD in the top right corner.You can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. You will see a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.
2. Tap on the toggle switch to connect to VPN.
3. That’s it! You have successfully connected.
4. To change a server, disconnect from the current server by tapping the toggle switch next to it and enable another imported profile.
5. To disconnect, tap on the same toggle button you used to connect.
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Manual OpenVPN connection setup on iOS 15
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Note: The OpenVPN app supports only 15 and newer versions of iOS.
Please follow these OpenVPN setup instructions on your [iOS 15 device](https://nordvpn.com/download/ios/):
1. Go to the App Store on your iPhone/iPad.
2. Tap on Search bar.
3. Enter "openvpn connect" in the search bar.
4. Find the OpenVPN Connect application and tap on its installation button.
5. Once the app is installed, download the .ovpn configuration file. You may also use [NordVPN server recommendation tool](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/).
Follow the steps below to find the manual connection configuration files:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the OpenVPN configuration files tab.
4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. When the configuration is downloaded, select the Downloads button in the top right corner. After that, click on the downloaded configuration.
2. When the downloaded configuration opens up, select Share button in the top right corner.
3. In the Share sheet, tap Copy to OpenVPN button.
4. Inside the OpenVPN application, select File and tap Add to add the imported configuration.
5. You will get a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.
6. Enter your NordVPN service credentials.
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. Tap on the switch of the imported configuration to connect to a VPN server.
2. To change a server, tap on the slider button to disconnect. Tap on another imported profile to connect to the other server.
3. To disconnect, tap on the same button you used to connect.
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Troubleshooting connectivity on iOS
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There are several reasons why you may be having trouble connecting to [NordVPN on your iOS](https://nordvpn.com/download/ios/) device. These include issues with your account status, network settings, or app configuration. Here are some steps you can follow to troubleshoot.
* [Make sure your NordVPN account is active](https://support.nordvpn.com/hc/en-us/articles/19602526121489-Making-sure-your-account-is-active).
* [Check if your NordVPN app is up to date](https://nordvpn.com/blog/nordvpn-ios-release-notes/).
* To do so, open the app, tap on Profile in the bottom right corner, select Settings at the top right of the screen, and scroll down to the bottom of the screen.
* If you are using an older version, uninstall the NordVPN app and download the latest NordVPN version for iOS.
* Stop any ongoing VPN connections, kill the NordVPN app, restart it, and try to connect.
* Change mobile network – instead of Wi-Fi, try mobile data and vice versa.
* If you're using Quick connect, try connecting to a specific country server.
* If connecting to a specific server doesn't work, try other servers as well.
* Change the VPN connection protocol.
* Try switching to the [NordWhisper](https://support.nordvpn.com/hc/en-us/articles/31528242519953-How-to-use-NordWhisper-on-NordVPN) and [OpenVPN UDP/TCP](https://support.nordvpn.com/hc/en-us/articles/20465699170321-Switching-protocol-to-OpenVPN-UDP-or-TCP-iOS) protocols and connecting again.
* Try connecting to [Obfuscated servers](https://nordvpn.com/features/obfuscated-servers/) while using the OpenVPN UDP/TCP protocol.
* If that does not help, reset the application:
1. Tap on the Profile in the bottom right corner.
2. Select Settings (gear icon) at the top right of the screen.
3. Tap Reset VPN profile.
* Reinstall the NordVPN app. To do so, tap and hold the NordVPN icon and tap on the X icon in the upper-left corner. After the app has been uninstalled, [download and install NordVPN on your iPhone](https://support.nordvpn.com/hc/en-us/articles/19451338152849-Installing-the-NordVPN-app-on-iPhone-or-iPad) again.
* If you're using a Wi-Fi connection, try to [change your DNS servers](https://support.nordvpn.com/hc/en-us/articles/20398776567313-Change-your-DNS-servers-on-iOS).
After each step, check if the issue remains. In the case that the problems are still there, be sure to reach out to our support team for a quick solution by pressing on either the email or chat button bellow.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGXJjyNEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGwvFNlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzk3ODA4ODUwODMzLVRyb3VibGVzaG9vdGluZy1jb25uZWN0aXZpdHktb24taU9TBjsIVDoJcmFua2kK--0871df22cbf04201d28b669d12dad72c2566e4b1
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Troubleshooting connectivity on iOS
|
There are several reasons why you may be having trouble connecting to [NordVPN on your iOS](https://nordvpn.com/download/ios/) device. These include issues with your account status, network settings, or app configuration. Here are some steps you can follow to troubleshoot.
* [Make sure your NordVPN account is active](https://support.nordvpn.com/hc/en-us/articles/19602526121489-Making-sure-your-account-is-active).
* [Check if your NordVPN app is up to date](https://nordvpn.com/blog/nordvpn-ios-release-notes/).
* To do so, open the app, tap on Profile in the bottom right corner, select Settings at the top right of the screen, and scroll down to the bottom of the screen.
* If you are using an older version, uninstall the NordVPN app and download the latest NordVPN version for iOS.
* Stop any ongoing VPN connections, kill the NordVPN app, restart it, and try to connect.
* Change mobile network – instead of Wi-Fi, try mobile data and vice versa.
* If you're using Quick connect, try connecting to a specific country server.
* If connecting to a specific server doesn't work, try other servers as well.
* Change the VPN connection protocol.
* Try switching to the [NordWhisper](https://support.nordvpn.com/hc/en-us/articles/31528242519953-How-to-use-NordWhisper-on-NordVPN) and [OpenVPN UDP/TCP](https://support.nordvpn.com/hc/en-us/articles/20465699170321-Switching-protocol-to-OpenVPN-UDP-or-TCP-iOS) protocols and connecting again.
* Try connecting to [Obfuscated servers](https://nordvpn.com/features/obfuscated-servers/) while using the OpenVPN UDP/TCP protocol.
* If that does not help, reset the application:
1. Tap on the Profile in the bottom right corner.
2. Select Settings (gear icon) at the top right of the screen.
3. Tap Reset VPN profile.
* Reinstall the NordVPN app. To do so, tap and hold the NordVPN icon and tap on the X icon in the upper-left corner. After the app has been uninstalled, [download and install NordVPN on your iPhone](https://support.nordvpn.com/hc/en-us/articles/19451338152849-Installing-the-NordVPN-app-on-iPhone-or-iPad) again.
* If you're using a Wi-Fi connection, try to [change your DNS servers](https://support.nordvpn.com/hc/en-us/articles/20398776567313-Change-your-DNS-servers-on-iOS).
After each step, check if the issue remains. In the case that the problems are still there, be sure to reach out to our support team for a quick solution by pressing on either the email or chat button bellow.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGXJjyNEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHTncxWEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzk3ODA4ODUwODMzLVRyb3VibGVzaG9vdGluZy1jb25uZWN0aXZpdHktb24taU9TBjsIVDoJcmFua2kG--eb8e83cbe80b4e8d91ce292b61a1fdac1a8814cc
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Can't log into NordVPN
|
You may struggle to log in to NordVPN for several reasons. Are you experiencing any of the following issues?
## Table of contents:
* The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app.
* I receive "Error: 429 Too Many Requests."
* I didn't receive my verification password after signing up.
* The password is incorrect.
* After logging in, the app asks me to log in again.
* NordVPN keeps logging me out.
* I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.”
### The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app.
To help solve this problem, try [resetting your NordVPN app preferences](https://support.nordvpn.com/hc/en-us/articles/20323582191505-Resetting-your-application-preferences).
If you are using Linux, try the callback login method:
1. Run the command: nordvpn login.
2. You'll receive a URL. Open it on any device that supports a browser, and finish the login process.
3. Right-click on the Continue button and copy the link address.
4. Run the command:
```
nordvpn login --callback "<URL>"
```
and replace <URL> with the copied link address.
For example:
```
nordvpn login --callback "nordvpn://login?action=login&exchange_token=MGFlY2E1NmE4YjM2NDM4NjUzN2VjOWIzYWM3ZTU3ZDliNDdiNzRjZTMwMjE5YjkzZTNhNTI3ZWZlOTIwMGJlOQ%3D%3D&status=done"
```
### I receive the message "Error: 429 Too Many Requests."
Follow the steps in our article on how to deal with “Error: 429 Too Many Requests.”
### After signing up, I didn't receive my verification password.
Check your spam folder. If you can't find the email, please [contact our customer support team](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support).
### It says that my password is incorrect.
Try resetting your password. If that doesn’t help, [uninstall the NordVPN app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), [download NordVPN](https://nordvpn.com/download/) once again, and see if you can sign in.
### I’m stuck in a NordVPN login loop. After logging in, the app asks me to log in again.
Try resetting your app preferences. If that doesn’t help, uninstall the NordVPN application, download NordVPN once again, and try signing in.
### NordVPN keeps logging me out.
Reset your app preferences or reinstall the NordVPN app. If the above doesn’t help, try changing the DNS addresses on your device. It’s worth noting that other VPN apps or antivirus software may interfere with your NordVPN connection.
### I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.”
1. Use one of the following commands to remove the app:
```
sudo apt --purge autoremove nordvpn*
```
or
```
sudo apt-get --purge autoremove nordvpn*
```
2. Install the app again on your Linux device.
If you'd like to learn more, check out our article on how the NordVPN sign-up and log-in process works.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEBoUleEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHTncxWEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI9L2hjL2VuLXVzL2FydGljbGVzLzIwMTk2MTcxNTE0MjU3LUNhbi10LWxvZy1pbnRvLU5vcmRWUE4GOwhUOglyYW5raQc%3D--7da59390d26a92ad6882dae993a807aa45801a14
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Manual OpenVPN connection setup on iPad / iPhone
|
Note: if you are using iOS 15 or later, please follow this tutorial.
OpenVPN is a popular protocol our specialty servers use to provide extra functionality. This is an alternative connection method for when you are having trouble with the [native NordVPN app for iOS](https://nordvpn.com/download/ios/). Here’s how to configure your iOS device for this connection method:
1. Go to the [App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485?mt=8) on your iPad/iPhone.
2. Tap on Search.
3. Type openvpn connect in the search bar.
4. Tap on the installation button.
5. Enter your iTunes Store credentials and tap OK.
6. Once the app is installed, download the .OVPN configuration file.
Follow the steps below to find the manual connection configuration files:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the OpenVPN configuration files tab.
4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Select Open in OpenVPN.Alternatively, if you're brought to a safari window, follow these steps:
1. Click on the Share icon:
2. In the application list, select the OpenVPN Connect application (in case you don't see it, select more and then choose the application as mentioned earlier):
3. Once the OpenVPN Connect application is open, select File:
4. Afterward, select Add:
2. Enter your NordVPN service credentials, choose to save the password in a keychain, and tap ADD in the top right corner.You can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. You will see a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.
2. Tap on the toggle switch to connect to VPN.
3. That’s it! You have successfully connected.
4. To change a server, disconnect from the current server by tapping the toggle switch next to it and enable another imported profile.
5. To disconnect, tap on the same toggle button you used to connect.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHS5seBEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHTncxWEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJVL2hjL2VuLXVzL2FydGljbGVzLzIwMzQ4NjEzODc0MTkzLU1hbnVhbC1PcGVuVlBOLWNvbm5lY3Rpb24tc2V0dXAtb24taVBhZC1pUGhvbmUGOwhUOglyYW5raQg%3D--cc3b2382ab4886540d5952a5a1067176e3ba6737
|
Change your DNS servers on iOS
|
You can manually configure the DNS servers in your iOS settings. Here is how:
1. Open Settings;
2. Tap on Wi-Fi. If it's switched off, turn it on;
3. Pick a Wi-Fi network and tap on the blue i icon;
4. Tap Configure DNS and select Manual;
5. Tap Add Server and add these DNS addresses:103.86.96.100103.86.99.100
6. Tap Save.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHG1HWNEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHTncxWEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzIwMzk4Nzc2NTY3MzEzLUNoYW5nZS15b3VyLUROUy1zZXJ2ZXJzLW9uLWlPUwY7CFQ6CXJhbmtpCQ%3D%3D--910405634ed2452e95b2404734a7c3883fd0bafd
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NordVPN not connecting on Mac
|
There are several reasons why you may be having trouble connecting to [NordVPN on your macOS](https://nordvpn.com/download/mac/) device. These include issues with your account status or app configuration. Here's how you can troubleshoot your connection on macOS:
1. First, check for any [issues with your account](https://support.nordvpn.com/hc/en-us/articles/19602526121489-Making-sure-your-account-is-active).
2. Second, try [switching to the TCP](https://support.nordvpn.com/hc/en-us/articles/19921436351505-Switching-protocol-to-OpenVPN-UDP-or-TCP-macOS) connection protocol. Here's how:
1. Click on the gear icon at the bottom left corner of the app.
2. Select the General tab. Under VPN Protocol, select the OpenVPN (TCP) protocol.
3. If that doesn't help, try [changing your DNS servers](https://support.nordvpn.com/hc/en-us/articles/19921173364113-How-to-change-your-DNS-servers-on-macOS) to Cloudflare DNS (1.1.1.1 and 1.0.0.1) (Note: these DNS servers are not provided by NordVPN, so they should be used at your discretion).
4. Additionally, try using [Obfuscated Servers](https://nordvpn.com/features/obfuscated-servers/). You can locate the Obfuscated Servers under the Specialty Servers section after switching to the TCP protocol.
5. In case of a Keychain pop-up, type in your system password to connect.If it does not disappear after clicking the "Allow" or if the "Always allow" button is not even clickable, please follow this guide to unlock the keychain.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEsuykeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHTncxWEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJEL2hjL2VuLXVzL2FydGljbGVzLzE5OTIwNzU4NDUxMzQ1LU5vcmRWUE4tbm90LWNvbm5lY3Rpbmctb24tTWFjBjsIVDoJcmFua2kK--475f8743aee53394dcbd087b8266b3a92219ad12
|
Switching protocol to OpenVPN UDP or TCP (iOS)
|
1. Open the application and click on the profile icon in the bottom right corner. 
2. Open the settings menu (gear icon).
3. Click on the Protocol tab.
4. Select the OpenVPN (UDP) or OpenVPN (TCP) option.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGougqdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJG%2BTJjmEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1Njk5MTcwMzIxLVN3aXRjaGluZy1wcm90b2NvbC10by1PcGVuVlBOLVVEUC1vci1UQ1AtaU9TBjsIVDoJcmFua2kG--d66c1c8fe4858d5a941cb6b5bf6db3be96b4d6db
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How to set up dedicated IP
|
NordVPN’s Dedicated IP feature provides a unique, static IP address that ensures reliable access and improved privacy. Unlike shared IPs, this one is solely yours, making it perfect for services that require a fixed IP. Learn more about [dedicated IP](https://nordvpn.com/features/dedicated-ip/) on our website.If you have purchased a dedicated IP, you can easily set it up through your NordVPN account by following these steps:
1. Log in to your Nord Account:
2. Once logged in, select the NordVPN button located in the upper-left section on your dashboard:
3. If your dedicated IP is not yet ready to use, you will see a setup required warning in the dedicated IP tab:
4. Click the set up dedicated IP button:
5. Press the preferred IP address location drop-down menu:
6. Next, select you wanted dedicated IP location from the drop-down menu:
7. When you select your preferred location, click the set up dedicated IP button:
8. You will be assigned an IP address in the country that you’ve chosen:
9. You should now see your assigned IP address in the dedicated IP tab:
Once this is done, you have successfully set up the NordVPN dedicated IP. You can now proceed with connecting to a dedicated IP on your device:
* Connect to a dedicated IP server on Windows
* Connect to a dedicated IP server on Linux
* Connect to a dedicated IP server on macOS
* Connect to a dedicated IP server on iOS
* Connect to a dedicated IP server on Android
If you experience any issues or have additional questions, do not hesitate to submit a request to our customer success team.
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How to connect to your dedicated IP on macOS
|
A NordVPN dedicated IP is a unique IP address assigned solely to a specific server, ensuring it's not shared with any other device or network. With a NordVPN dedicated IP, you get improved connection speeds, reduced CAPTCHA requests, and enhanced security through exclusive accessibility.In this article, you will learn how to locate and connect to your [dedicated IP](https://nordvpn.com/features/dedicated-ip/) on macOS.
In order for you to be able to connect, first double-check if you have done the following:
1. Purchased a dedicated IP;
2. Set up the dedicated IP in your Nord Account.
## Connecting to your dedicated IP on macOS
If you have purchased a dedicated IP from NordVPN, and set it up in your Nord Account, you can proceed with connecting to it on your macOS device by following these steps:
1. Launch the NordVPN application.
2. Scroll down to specialty servers:
3. Hover over the dedicated IP, and click on the three-dot menu:
4. Click your dedicated IP server.
You may also use the search bar located in the top-left corner of the application window.
1. Type in your dedicated IP address:
2. Click on your dedicated IP:
After completing the steps, you will be successfully connected to your dedicated IP. If you would like to check your connection, visit [NordVPN's DNS leak checker.](https://nordvpn.com/dns-leak-test/)
Please be aware that your email will be linked to that dedicated IP address.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG8ysPlEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJG%2BTJjmEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzE5Njc4NTMwMDI2NjQxLUhvdy10by1jb25uZWN0LXRvLXlvdXItZGVkaWNhdGVkLUlQLW9uLW1hY09TBjsIVDoJcmFua2kJ--2d2641cd7999bb50668e0e2c057db8870372a573
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Dedicated IP: Renewal and cancellation
|
If you want to renew your dedicated IP service or cancel auto-renewal for your dedicated IP subscription, the steps you need to take depend on how you purchased the dedicated IP service.
## You bought the dedicated IP in your Nord Account
If you have purchased a dedicated IP in your [Nord Account](https://my.nordaccount.com/), the service will be renewed automatically. It makes no difference if you bought the dedicated IP as a standalone service or got it with a VPN bundle.
If you no longer want a particular dedicated IP anymore, you can[ cancel auto-renewal for your subscription in your Nord Account](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-a-subscription). Please note that this is not a refund, as outlined in[ NordVPN’s refund policy](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy).
## You bought the dedicated IP using a coupon code
Dedicated IP services purchased using a coupon code are not subject to auto-renewal. To renew your dedicated IP addresses, you will need to manually[ buy the dedicated IP service](https://support.nordvpn.com/hc/en-us/articles/19484196251921-How-to-purchase-a-dedicated-IP-address).
When your dedicated IP subscription is about to expire, we will send a reminder about renewal to your registered Nord Account email address.
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Installing NordVPN on Linux distributions
|
In this article, we'll guide you through NordVPN installation and usage on Linux. We offer .deb and .rpm packages that are compatible with Debian, Ubuntu, Elementary OS, Linux Mint, Fedora, QubesOS, RHEL, CentOS, and openSUSE systems. The NordVPN native application is the recommended option for connecting to NordVPN servers on your Linux device. We designed it with your experience in mind, giving you features like auto-connect, automated Kill Switch, and Threat Protection.
## Table of contents:
* [Installing NordVPN on Linux](
* [Using NordVPN on Linux](
* [Logging in](
* [Account and settings](
* [Specialty servers](
* [Features and configurations](
* [LAN discovery and allowlists](
## Installing NordVPN on Linux
To start using the NordVPN application for Linux, you need to [download the NordVPN Linux client](https://nordvpn.com/download/linux/). You can do that in 2 ways:
1. By [downloading a Snap package](https://snapcraft.io/nordvpn).Snaps are app packages for desktop, cloud, and IoT that are easy to install, secure, cross-platform, and dependency-free. If you do not have Snap pre-installed, you may follow [Snap setup guides for various Linux distributions](https://snapcraft.io/docs/installing-snapd#:~:text=Zorin%20OS-,Without%20snap,-For%20distributions%20without).Please note that currently, we still do not support arm64, but our developers are working on this.
2. By working in the terminal:
1. Open the terminal;
2. Write the command below:
```
sh <(curl -sSf https://downloads.nordcdn.com/apps/linux/install.sh[](https://downloads.nordcdn.com/apps/linux/install.sh))
```
3. Following any on-screen instructions.
Note: If you do not have a curl package, evidenced by the fact that the above does not work, you can alternatively use this command:
```
sh <(wget -qO - https://downloads.nordcdn.com/apps/linux/install.sh)
```
Additionally, if you receive the following issue: Whoops! Permission denied accessing /run/nordvpn/nordvpnd.sock, all you need to do is write the following command:
```
sudo usermod -aG nordvpn $USER
```
and then reboot your device.
## Using NordVPN on Linux
After you have installed the NordVPN application, you can start using it!
Please note that in NordVPN Linux application version 3.18.4, network traffic from the LAN through a VPN-connected computer is blocked by default. To unblock LAN traffic, turn LAN discovery ON or add to the allowlist any subnet or IP traffic to be forwarded.
### Logging in
If you're using a Linux device without a graphical user interface, follow our guide on logging in to NordVPN on Linux devices without GUI.
If you're using a Linux device with a graphical user interface, you can start using it with the commands below:
1. Log in to your NordVPN account by using this command:
```
nordvpn login
```
2. Connect to a NordVPN server by using the command below:
```
nordvpn connect
```
### Account and settings
Here you can find the list of available NordVPN commands for Linux.
Access the NordVPN client settings:
---
```
nordvpn
```
Get an extensive explanation of all commands:
```
man nordvpn
```
See the list of available commands or help for a specific command:
```
nordvpn help
```
| or | ```
nordvpn h
```
Log in or log out:
```
nordvpn login
```
| or | ```
nordvpn logout
```
Connect to a recommended NordVPN server:
```
nordvpn connect
```
| or | ```
nordvpn c
```
Connect to a specific server (e.g. nordvpn connect uk715):
```
nordvpn connect <country_code server_number>
```
Disconnect from the VPN:
```
nordvpn disconnect
```
| or | ```
nordvpn d
```
See account information:
```
nordvpn account
```
Register a new user account:
```
nordvpn register
```
Rate your last connection quality (1-5):
```
nordvpn rate
```
See the current settings:
```
nordvpn settings
```
See the connection status:
```
nordvpn status
```
See the country list:
```
nordvpn countries
```
See the city list (e.g.: nordvpn cities united_states):
```
nordvpn cities
```
See a list of available server groups:
```
nordvpn groups
```
### Specialty servers
Connect to the closest Double VPN server:
---
```
nordvpn c double_vpn
```
Connect to a specific country using Double VPN servers:
```
nordvpn connect --group double_vpn <country_code>
```
Connect to a P2P server:
---
```
nordvpn connect p2p
```
Connect to a specific country using P2P servers:
```
nordvpn connect --group p2p <country_code>
```
Connect to a Dedicated IP server:
---
```
nordvpn connect Dedicated_IP
```
### Features and configurations
Set a configuration option:
---
```
nordvpn set
```
| or | ```
nordvpn s
```
Enable or disable Threat Protection:
```
nordvpn set threatprotectionlite on
```
| or | ```
nordvpn set threatprotectionlite off
```
Enable or disable Kill Switch:
```
nordvpn set killswitch on
```
| or | ```
nordvpn set killswitch off
```
Enable or disable auto-connect:
```
nordvpn set autoconnect on
```
| or | ```
nordvpn set autoconnect off
```
Set a specific server for automatic connection (e.g.: nordvpn set autoconnect on us2435):
```
nordvpn set autoconnect on <country_code+server_number>
```
Enable or disable notifications:
```
nordvpn set notify on
```
| or | ```
nordvpn set notify off
```
Set custom DNS (you can set up a single DNS or two, just add spaces in between):
```
nordvpn set dns 1.1.1.1
```
| or | ```
nordvpn set dns 1.1.1.1 1.0.0.1
```
[Switch between UDP and TCP protocols](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP):
```
nordvpn set protocol udp
```
| or | ```
nordvpn set protocol tcp
```
Enable or disable [obfuscated servers](https://nordvpn.com/features/obfuscated-servers/):
```
nordvpn set obfuscate on
```
| or | ```
nordvpn set dobfuscate off
```
Set connection technology (OpenVPN or [NordLynx](https://nordvpn.com/blog/nordlynx-protocol-wireguard/)):
```
nordvpn set technology OpenVPN
```
| or | ```
nordvpn set technology NordLynx
```
Turn [Meshnet](https://nordvpn.com/meshnet/) on or off on your device:
```
nordvpn set meshnet on
```
| or | ```
nordvpn set meshnet off
```
To enable or disable the [post-quantum protection in NordVPN](https://support.nordvpn.com/hc/en-us/articles/30046321712529-NordVPN-Post-quantum-encryption-explained):
```
nordvpn set pq on
```
| or | ```
nordvpn set pq off
```
### LAN discovery and allowlists
Enable or disable LAN discovery:
---
```
nordvpn set lan-discovery enable
```
| or | ```
nordvpn set lan-discovery disable
```
Get more information on LAN discovery:
```
nordvpn set lan-discovery --help
```
Add or remove a rule to allowlist a specified incoming port (you can allowlist multiple ports — just separate their numbers with a space):
```
nordvpn whitelist add port <port>
```
| or | ```
nordvpn whitelist remove port <port>
```
Add or remove a rule to allowlist a specified subnet:
```
nordvpn whitelist add subnet <subnet>
```
| or | ```
nordvpn whitelist remove subnet <subnet>
```
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFrCUVeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJH%2Bh%2B6IEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzIwMTk2MDk0NDcwOTI5LUluc3RhbGxpbmctTm9yZFZQTi1vbi1MaW51eC1kaXN0cmlidXRpb25zBjsIVDoJcmFua2kG--ff3f3c3d12d5d00fd3d4678cc24f6926a5fd52d3
|
Troubleshooting NordVPN connectivity issues on Linux
|
If you’re having trouble connecting to NordVPN on your Linux device, you can try making a few adjustments. Check if the issue persists after following each set of Linux troubleshooting commands below.
1. Update the NordVPN app:
* Open the terminal.
* Type the following commands to update the app:sudo apt update (or sudo apt-get update)sudo apt upgrade (or sudo apt-get upgrade)
2. Reinstall the app:
* Type the following command to remove the app:sudo apt --purge autoremove nordvpn* (or sudo apt-get --purge autoremove nordvpn*)
* Reinstall the app following our tutorial on [how to install NordVPN on Linux](https://support.nordvpn.com/hc/en-us/articles/19445292364689-Installing-and-using-NordVPN-on-Linux).
3. If you see the “Whoops! Cannot reach System Daemon” error, enter the following commands:
sudo systemctl start nordvpnd sudo systemctl enable nordvpnd
4. If you get an error message: “rotating: transport rotator: ptr timer is locked.”, try the following methods:
* Run the following command to restart the NordVPN daemon: sudo systemctl restart nordvpnd
* Try to disable IPv6 system-wide, as shown in [this](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) article.
5. If NordVPN is not connecting on Linux after you’ve tried all of the above, try connecting using the [manual connection method](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJERWUqNEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJH%2Bh%2B6IEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJbL2hjL2VuLXVzL2FydGljbGVzLzIwMzk4MDQ3MDM5ODg5LVRyb3VibGVzaG9vdGluZy1Ob3JkVlBOLWNvbm5lY3Rpdml0eS1pc3N1ZXMtb24tTGludXgGOwhUOglyYW5raQc%3D--11d44539751e515b5c06ffa1619477f6d765eb84
|
Connect to NordVPN using Linux Terminal
|
Note: We have a separate set of instructions on how to set up the NordVPN application for Linux, and you can download NordVPN for Linux here.
Please note that since Linux has a lot of different distributions, the configuration interfaces may vary.
1. Open Terminal (keyboard shortcut: Ctrl + Alt + T).
2. Disable IPV6. Click here to learn how.
3. Only after disabling IPV6, install the OpenVPN client by entering:
* sudo apt-get install openvpnYou may be asked to enter your user password to confirm your identity.
4. Navigate to the OpenVPN configuration directory with the command:
* cd /etc/openvpn
5. Download the OpenVPN configuration files with the command:
* sudo wget https://downloads.nordcdn.com/configs/archives/servers/ovpn.zipIn case you get ERROR: The certificate of `nordvpn.com’ is not trusted., install the ca-certificates package with the command:
* sudo apt-get install ca-certificates
6. If you do not have the unzip package installed, download it by typing:
* sudo apt-get install unzip
7. Extract ovpn.zip with the command:
* sudo unzip ovpn.zip
8. Remove the files you will no longer use:
* sudo rm ovpn.zip
9. Enter the directory where the server configurations are located. These folders are named either ovpn_udp or ovpn_tcp:
* cd /etc/openvpn/ovpn_udp/
* cd /etc/openvpn/ovpn_tcp/
10. To see the list of all available servers, enter the following command:
* ls -al
11. Choose a server to connect to.For this tutorial, we used us2957.nordvpn.com, but you should connect to the server suggested to you at the [NordVPN server recommendation tool](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/). You can find the server hostname right under the server title.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
1. Start OpenVPN with a chosen configuration by entering one of the following commands:
* sudo openvpn [file name]
* sudo openvpn us2957.nordvpn.com.udp.ovpn
* sudo openvpn /etc/openvpn/ovpn_udp/us2957.nordvpn.com.udp.ovpn
2. OpenVPN will ask you for your credentials. Enter your NordVPN service credentials.
1. You have successfully connected to VPN. To disconnect, open Terminal and press Ctrl + C on your keyboard.
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|
Configuring Linux Ubuntu setup (Standard User)
|
These are the instructions to connect non-administrative account (newuser in this example) to VPN using Linux. The instructions were made using Ubuntu 16.04 LTS and connecting to US #311 server using [UDP protocol](https://nordvpn.com/blog/tcp-or-udp-which-is-better/). Before following these instructions, please make sure at least 1-7 steps of our [Linux tutorial](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal) has already been completed.
1. Login to your admin account:
2. Create a new file and name it US311_UDP.sh or however you prefer. For the sake of convenience we will create the file in ~/Documents/ folder;
3. Open the US311_UDP.sh file and enter these two lines:#!/bin/bashsudo openvpn /etc/openvpn/ovpn_udp/us311.nordvpn.com.udp.ovpnSave and close the file;
4. Open Terminal (Ctrl + Alt + T) and run sudovisudo command. Afterwards, you will be prompted your administrator password, please enter it.It will open the /etc/sudoers.tmp file as shown below.
5. Using arrow keys navigate to the #Members of the admin group may gain root privileges and below the %admin ALL=(ALL) ALL entry type these three lines:newuser ALL=NOPASSWD: /home/blue_mountain/Documents/US311_UDP.shnewuser ALL=NOPASSWD: /usr/sbin/openvpnnewuser ALL=NOPASSWD: /etc/openvpn/ovpn_udp/us311.nordvpn.com.udp.ovpn
6. Press Ctrl + X to close the file. Shortly afterwards you will be asked to press Y in order to save changes you have made. You will be required to press Enter to complete the changes;
7. Access your standard user account:
8. Open Terminal (Ctrl + Alt + T) and run cd /home/blue_mountain/Documents command:
9. Now you can use sh US311_UDP.sh command to use the previously created script to connect to VPN, though you will be required to enter your NordVPN credentials;
10. Wait for the VPN connection to be established. It is indicated by the Initialization Sequence Completed message.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEBka54EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJH%2Bh%2B6IEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzIwMzA5NTM0MTE0MTkzLUNvbmZpZ3VyaW5nLUxpbnV4LVVidW50dS1zZXR1cC1TdGFuZGFyZC1Vc2VyBjsIVDoJcmFua2kI--04a11941c07270b76768034f674b8912cd208618
|
How to provide connection logs of NordVPN apps
|
In case of an issue with the connectivity using our applications, please provide us with the connection logs from the application and send to our support team for further troubleshooting.Here are the tutorials on how to provide the connection logs for different operating systems:
* [How to get connection logs on Windows](https://support.nordvpn.com/hc/en-us/articles/19920718445457-How-to-get-connection-logs-on-Windows)
* [How to get connection logs on macOS](https://support.nordvpn.com/hc/en-us/articles/19925471008273-How-to-get-connection-logs-on-macOS)
* [How to get connection logs on Android](https://support.nordvpn.com/hc/en-us/articles/20347328412945-How-to-get-connection-logs-on-Android)
* [How to get connection logs on iOS](https://support.nordvpn.com/hc/en-us/articles/20465912080785-How-to-get-connection-logs-on-iOS)
* [How to get connection logs on Linux](https://support.nordvpn.com/hc/en-us/articles/20379326742161-How-to-get-connection-logs-on-Linux)
* [How to get connection logs on NordVPN Browser Extension](https://support.nordvpn.com/hc/en-us/articles/29758845534993-How-to-get-connection-logs-from-the-NordVPN-Browser-Extension)
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH2l%2FWIEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJH%2Bh%2B6IEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJVL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NDQ1MjI5MDczLUhvdy10by1wcm92aWRlLWNvbm5lY3Rpb24tbG9ncy1vZi1Ob3JkVlBOLWFwcHMGOwhUOglyYW5raQk%3D--ac3b15ec845dcec5d4711bc1197327066725b6c6
|
How to build the NordVPN Docker image
|
Docker is a tool for easy deployment and management of applications in lightweight containers. Setting up NordVPN on a Docker container will secure your internet connection and protect your online privacy of other Docker containers as well.
## Setting up the Docker environment
To build the NordVPN Docker image on Linux, you will first need to set up the Docker environment:
1. [Install the Docker engine on Linux](https://docs.docker.com/engine/install/ubuntu/).
2. Once you have Docker installed, go to the terminal.
3. Create a new directory for your image using this command:
```
mkdir <directory name>
```
4. Go to the created directory:
```
cd <path/to/directory>
```
5. Create a Dockerfile:
```
touch Dockerfile
```
6. Go to the file with your preferred text editor. In this example, we use nano.
```
nano Dockerfile
```
7. Copy and paste the following script into the file:
```
FROM ubuntu:24.04RUN apt-get update && \
apt-get install -y --no-install-recommends wget apt-transport-https ca-certificates && \
apt-get install -y --no-install-recommends wget apt-transport-https ca-certificates && \ wget -qO /etc/apt/trusted.gpg.d/nordvpn_public.asc https://repo.nordvpn.com/gpg/nordvpn_public.asc && \ echo "deb https://repo.nordvpn.com/deb/nordvpn/debian stable main" > /etc/apt/sources.list.d/nordvpn.list && \ apt-get update && \ apt-get install -y --no-install-recommends nordvpn && \ apt-get clean && \ rm -rf /var/lib/apt/lists/*ENTRYPOINT /etc/init.d/nordvpn start && sleep 5 && /bin/bash -c "$@"CMD bash
```
8. Click Ctrl + X, then Y, and finally, Enter to save and exit.
Now, you've successfully set up a Docker environment for further NordVPN Docker image building.
## Building the NordVPN Docker image
After you have set up the environment in Docker, make sure you’re in the same directory you have just created, which stores the Dockerfile. Once you’re certain you’re in the correct directory, you can proceed with building the NordVPN Docker image by following these steps:
1. Build the image with this command (add your desired image name):
```
sudo docker build -t <image name> .
```
Note: Do not forget the dot at the end of the command line.
2. Run the image:
```
sudo docker run -it --hostname mycontainer --cap-add=NET_ADMIN --sysctl net.ipv6.conf.all.disable_ipv6=0 <image name>
```
Explanation:-it - instructs Docker to allocate a pseudo-TTY connected to the container’s stdin; creating an interactive bash shell in the container;--cap-add - needed to successfully run the NordVPN Daemon and connect to our servers;--sysctl net.ipv6.conf.all.disable_ipv6=0 - [disables IPv6 traffic on Linux](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) for the NordVPN container, making sure that there are no leaks after connecting to our servers.--hostname - the hostname for your container. The flag should be used to prevent Meshnet hostname from changing after restarting the Docker container.
3. [Login to NordVPN using a token](https://support.nordvpn.com/hc/en-us/articles/20286980309265-How-to-use-a-token-with-NordVPN-on-Linux) method:
```
nordvpn login --token <your token>
```
After the steps are done, you have successfully set up NordVPN Docker image.
For more detailed information on how to use Docker, check the Docker documentation.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEVbRGdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJH%2Bh%2B6IEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzIwNDY1ODExNTI3MDU3LUhvdy10by1idWlsZC10aGUtTm9yZFZQTi1Eb2NrZXItaW1hZ2UGOwhUOglyYW5raQo%3D--6f33eff98022c53f699b6740e9b444987b58e28f
|
How to connect to NordVPN with IKEv2/IPSec on Linux
|
This guide utilizes the Strongswan packages to manage the IKEv2/IPSec connection on Linux.
Don’t want to manage the VPN setup manually? Download the [NordVPN app for Linux](https://nordvpn.com/download/linux/), where all you need to do is [install the app](https://support.nordvpn.com/hc/en-us/articles/19445292364689-Installing-and-using-NordVPN-on-Linux), log in, and pick the server you want.
This guide covers the basic Debian based guide, however, it should work the same on other distributions.
1. First, make sure you have all the dependencies on your device. You can do that by running the following command:sudo apt-get update && apt-get upgrade2. Get the following packages:sudo apt-get install strongswan-charon3. Edit the ipsec.secrets file with your NordVPN username and password.
(Please note: copy-pasting the command may lead to issues. It would be best to type out by hand)sudo nano /etc/ipsec.secrets4. Change Username with your NordVPN service username, and your password with your NordVPN service password. Your password has to be wrapped inside double-quotes. Notice the spaces after Username, after “:” and after EAP.
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
5. Once again, use the preferred text editor to enter /etc/ipsec.conf file. Do not forget root privileges since the file is write-protected from anyone except root.sudo nano /etc/ipsec.conf6. The following config should be like this:conn NordVPN keyexchange=ikev2 dpdaction=clear dpddelay=300s eap_identity="USERNAME" leftauth=eap-mschapv2 left=%defaultroute leftsourceip=%config right=SERVER rightauth=pubkey rightsubnet=0.0.0.0/0 rightid=%SERVER rightca="C = PA, O = NordVPN, CN = NordVPN Root CA" type=tunnel auto=addChange SERVER to the hostname of the server you are going to use, and USERNAME to your NordVPN username.For this guide, we used the US #1019 server, but you should use the server recommended to you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
right=us1019.nordvpn.com8. Enter /etc/strongswan.d/charon/constraints.conf file.sudo nano /etc/strongswan.d/charon/constraints.confInside the file change load = yes to load = no.9. Download the NordVPN RSA certificate.sudo wget https://downloads.nordcdn.com/certificates/root.pem -O /etc/ipsec.d/cacerts/NordVPN.pem10. Now let’s restart ipsec in order to reload all configuration files.sudo ipsec restartIf you’ve made any typos in /etc/ipsec.conf file you’ll be notified when service will be trying to start.11. After it’s done, you can connect by launching this command:sudo ipsec up NordVPNThis command should show the output “Connection NordVPN has been established successfully”.Note: if you are receiving No config named 'NordVPN' error after running the ipsec up NordVPN command, please refer to this article.12. To disconnect, simply type:sudo ipsec down NordVPN13. If you have any issues with the setup, you can get the logs at this location and send to our support: sudo cat /var/log/syslog
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFSpf%2BGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFiDTaHEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzIwMzcxMDIzOTQyMjg5LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1MaW51eAY7CFQ6CXJhbmtpBg%3D%3D--ea3e0fac196eba2b533aaa83da44d7cb0c76ff71
|
How to log in to NordVPN on Linux devices without a GUI
|
To log in to NordVPN on your Linux machine without a graphical user interface, enter one of the following commands:
* nordvpn login command with the --token flag
* nordvpn login command with the --callback flag
When using the token login method, follow these steps:
1. Log in to [Nord Account](https://my.nordaccount.com/).
2. Find NordVPN under the Services menu.
3. Locate the Access token tab down below.
4. Click on Generate new token.
5. Pick either token: one that expires in 30 days or one that doesn’t expire. Proceed to Generate token.
6. Click Copy and close.
7. On your Linux machine, run the command: nordvpn login --token <your_token> and replace <your_token> with the copied token.
For example:
```
nordvpn login --token 3fe460ksdnf415e45908cec9f9bdbadf7a456a6dfb35dc2c58xxxxx
```
If you choose the callback login method:
1. Run the command: nordvpn login.
2. You'll receive a URL. Open it on any device that supports a browser.
3. Finish the login process.
4. Right-click on the Continue button and copy the link address.
5. Run the command: ”nordvpn login --callback "<URL>" and replace <URL> with the copied link address.
For example:
```
nordvpn login --callback "nordvpn://login?action=login&exchange_token=MGFlY2E1N
mE4YjM2NDM4NjUzN2VjOWIzYWM3ZTU3ZDliNDdiNzRjZTMwMjE5Yjk
zZTNhNTI3ZWZlOTIwMGJlOQ%3D%3D&status=done"
```
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGuVV9lEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFiDTaHEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJeL2hjL2VuLXVzL2FydGljbGVzLzIwMjI2NjAwNDQ3NjMzLUhvdy10by1sb2ctaW4tdG8tTm9yZFZQTi1vbi1MaW51eC1kZXZpY2VzLXdpdGhvdXQtYS1HVUkGOwhUOglyYW5raQc%3D--130eb188a7524def8513e315f10a84bb865dbaf1
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DrayTek Vigor IKEv2 setup with NordVPN
|
This tutorial was officially written by DrayTek. You can find the original tutorial here.
Important update: This tutorial will likely only work for DrayTek routers that have the following version of the firmware:
v2135 - 4.2.1.2 v2765 - 4.2.1.1 v2865 - 4.2.2 v2927 - 4.2.2
Older versions may fail to authenticate.
This tutorial will show you how to create an IKEv2 EAP VPN tunnel from Vigor Router to a NordVPN server.
First, we'll need to get the hostname of the server that we'll be connecting to.In order to find the server best suited for you, follow the steps below:
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Now, let's log into the router's management page.Open a browser of your choice, click on the address bar, type in 192.168.1.1 and press enter (If this does not open the log-in prompt, please check your router's manual for the proper IP address).You should see a log-in prompt appear. The default Username and Password should both be 'admin' or 'admin'/blank.
2. Now, navigate to Certificate Management >> Trusted CA Certificate. When there, click IMPORT.
3. We will need to import the NordVPN root CA certificate, which you must first download by following this link: <https://downloads.nordcdn.com/certificates/root.der>.
4. Afterwards, press on Choose File and select the root file which you downloaded in the previous step. Later, click Import.
5. Wait for a few seconds until the router responds Import Success and the Certificate Status shows OK.
6. Then, go to VPN and Remote Access >> IPsec Peer Identity.Here, you need to set the profile name to NordVPN.
* Also, check Enable this account
* And, select Accept Any Peer ID
7. Following that, go to VPN and Remote Access >> LAN to LAN, click on an available index number, and edit the profile as follows.In Common Settings:
* Give it a profile name
* Check Enable this profile
* Set Call Direction to "Dial-Out"
* At Dial-Out Through, select the WAN interface for VPN connection
8. In Dial-Out Settings:
* Select IPsec Tunnel and IKEv2
* Select IPsec EAP for the VPN server type
* Enter the hostname of the VPN server you got in step 1 at Server IP address/Hostname
* Enter your NordVPN service Username
* Enter your NordVPN service PasswordYou can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. * Choose Digital Signature for IKE Authentication Method and select the IPsec Peer Identity Profile created in step 5 for Peer ID
* Select AES with Authentication for IPsec Security Method
* Click Advanced
* 
2. In the IKE advanced settings pop-up window, configure the following:
* IKE phase 1 proposal as AES256_SHA1_G14
* IKE phase 2 proposal as AES256_SHA1
* IKE phase 1 key lifetime as 28800
* IKE phase 2 key lifetime as 3600
3. Click OK to close the window. At TCP/IP Network Settings:
* Enter Remote Network IP as 0.0.0.0
* Select Remote Network Mask to 0.0.0.0/00
* Change Routing to NAT for this VPN connection
* (optional) Enable Change Default Route to this VPN tunnel option if you want to route all traffic through NordVPN.
4. After finishing the above settings, you can check the VPN status via VPN and Remote Access >> Connection Management page.
### Optional
You can create Policy Route via Routing >> Load-Balance/Route Policy to send specific traffic to the NordVPN tunnel. To verify the policy, you can use the command “tracert” to check if the defined traffic is going through the VPN tunnel correctly.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGj4EaNEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFiDTaHEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzk3OTg4ODE1NjMzLURyYXlUZWstVmlnb3ItSUtFdjItc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--e80aa452bee1386e2d4f45161aec025aa5792458
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Switching connection protocol to OpenVPN UDP or TCP on Linux
|
1. Open the Terminal (Ctrl + Alt + T shortcut).
2. Enable OpenVPN with the following command:nordvpn set technology openvpn
3. Type the following command:nordvpn set protocol tcp (for OpenVPN TCP)ornordvpn set protocol udp (for OpenVPN UDP)
You can also read about the [difference between TCP and UDP](https://nordvpn.com/blog/tcp-or-udp-which-is-better/) protocols.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHfwQ%2BdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFiDTaHEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJjL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1NzgzNTI5MjMzLVN3aXRjaGluZy1jb25uZWN0aW9uLXByb3RvY29sLXRvLU9wZW5WUE4tVURQLW9yLVRDUC1vbi1MaW51eAY7CFQ6CXJhbmtpCQ%3D%3D--b9e1e4707778ea3f6d86f06e460ec8c23946c3ba
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Common Windows application issues
|
This article covers problems you may encounter when using NordVPN on Windows devices, including situations where NordVPN is not working on your Windows 10 device, or you have no internet access with NordVPN on Windows 10.
## “Error 1001” during installation
If you encountered “Error 1001” while trying to install the NordVPN app on Windows, follow these steps:
1. Update your Windows system using the “Windows update” tool.
2. Make sure you’re running the latest .NET Runtime version:
1. Click the “Start” button, type “control panel” in the search bar, and select the “Control panel” app.
2. Click “Programs” and select “Programs and features.”
3. Check the version number beside the “Microsoft .NET Framework” entry. If it is not version 4.8 or later, download the latest .NET Runtime version.
3. Temporarily disable your cybersecurity software (such as your antivirus and firewall) and try installing the NordVPN app for Windows again.
## Crash or freeze
If your NordVPN app keeps freezing, follow these steps:
1. Uninstall the NordVPN application.
2. [Update your Windows operating system to the latest available version](https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a).
3. Install the [latest NordVPN app for Windows](https://nordvpn.com/download/windows/).
If the above method failed to fix your issue, try the following:
1. Press the “Windows” key and the “R” key at the same time to open the "Run" window.
2. Type in "services.msc" (without the quotation marks) and press “Enter” to open the "Services" window.
3. Check if the “Task scheduler” is running — if it is not, right-click on the “Task scheduler” entry and select “Start.” You can also access the “Windows event log” from this window.
## NordVPN Kill Switch feature does not work
If the Kill Switch feature fails to stop specific apps, you can manually add their executable files (.exe) to the Kill Switch list in the NordVPN app:
1. Go to “Settings.”
2. Select “Kill Switch” in the left sidebar menu.
3. Click on “Add apps” under “App Kill Switch” and select the app’s executable file. For example, you would need to add the following file for Skype:C:\Program Files (x86)\Skype\Phone\Skype.exe
## No internet access when connected to a NordVPN server
If you’re getting disconnected from the internet when you connect to a VPN server, try the following to fix the problem:
* Connect to a different VPN server in the NordVPN app.
* Change your VPN connection protocol:
1. 1. [Switch to OpenVPN](https://support.nordvpn.com/hc/en-us/articles/19774135293969-Switching-protocol-to-OpenVPN-UDP-or-TCP-Windows) (UDP or TCP)
2. Switch to NordLynx
* Disable your other cybersecurity software (such as your antivirus and firewall) to check if it’s responsible for the issue. If the NordVPN app works after disabling other cybersecurity software, you may need to add exceptions for NordVPN files.
* Perform a network flush:
1. 1. Open the NordVPN application.
2. Head to the "Advanced" section.
3. Click "Run diagnostics tool."
4. In the opened window, select "Network flush."
5. Restart your PC and try connecting to VPN servers again.
If the problem persists, reinstall the NordVPN app:
1. Uninstall the NordVPN application.
2. Restart your device.
3. Install the latest version of the NordVPN Windows app.
## A certain feature of the application is not working properly
If you discover that a feature isn’t working as it should, follow these steps:
1. Open the "Settings" menu in the NordVPN app.
2. Head to the "Advanced" section.
3. Click "Run diagnostics tool."
4. In the opened window, select "Reset app."
5. Re-launch the application.
If the problem persists, try the following:
* Update to the [latest NordVPN Windows app](https://nordvpn.com/download/windows/) version.
* Reinstall the NordVPN app:
1. 1. [Uninstall the NordVPN application](https://support.nordvpn.com/General-info/1047410452/How-to-uninstall-NordVPN-software.htm).
2. Restart your device.
3. Install the latest version of the NordVPN Windows app.
## NordVPN is not working after an update
If your NordVPN Windows application has stopped working after an update, try the following to fix the problem:
* Disable your other cybersecurity software (such as your antivirus and firewall) to check if it’s responsible for the issue. If the NordVPN app works after disabling other cybersecurity software, you may need to add exceptions for NordVPN files.
* Uninstall the NordVPN app and reboot your Windows device, then download and install the latest version of the NordVPN Windows app.
## The NordVPN icon is missing
If the NordVPN application icon is missing from the NordVPN shortcut on your desktop, follow these steps:
1. Left-click the broken NordVPN app icon to select the shortcut.
2. Right-click the selected shortcut and choose “Delete.”
3. Right-click on your desktop, choose “New,” and select “Shortcut.”
4. Click “Browse,” find the NordVPN directory, and select the NordVPN executable file (.exe).
5. Name the shortcut and click “Finish.”
Alternatively, you can try reinstalling the NordVPN Windows app:
1. Uninstall the NordVPN application.
2. Restart your device.
3. Install the latest version of the NordVPN Windows app.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHOYN5WEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGj7Rt6EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0MzA3MzczNzEzLUNvbW1vbi1XaW5kb3dzLWFwcGxpY2F0aW9uLWlzc3VlcwY7CFQ6CXJhbmtpBw%3D%3D--6341421710e8add7c012e328bd11c3833a5be274
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Troubleshooting NordVPN connectivity issues on Linux
|
If you’re having trouble connecting to NordVPN on your Linux device, you can try making a few adjustments. Check if the issue persists after following each set of Linux troubleshooting commands below.
1. Update the NordVPN app:
* Open the terminal.
* Type the following commands to update the app:sudo apt update (or sudo apt-get update)sudo apt upgrade (or sudo apt-get upgrade)
2. Reinstall the app:
* Type the following command to remove the app:sudo apt --purge autoremove nordvpn* (or sudo apt-get --purge autoremove nordvpn*)
* Reinstall the app following our tutorial on [how to install NordVPN on Linux](https://support.nordvpn.com/hc/en-us/articles/19445292364689-Installing-and-using-NordVPN-on-Linux).
3. If you see the “Whoops! Cannot reach System Daemon” error, enter the following commands:
sudo systemctl start nordvpnd sudo systemctl enable nordvpnd
4. If you get an error message: “rotating: transport rotator: ptr timer is locked.”, try the following methods:
* Run the following command to restart the NordVPN daemon: sudo systemctl restart nordvpnd
* Try to disable IPv6 system-wide, as shown in [this](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) article.
5. If NordVPN is not connecting on Linux after you’ve tried all of the above, try connecting using the [manual connection method](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJERWUqNEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFiDTaHEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJbL2hjL2VuLXVzL2FydGljbGVzLzIwMzk4MDQ3MDM5ODg5LVRyb3VibGVzaG9vdGluZy1Ob3JkVlBOLWNvbm5lY3Rpdml0eS1pc3N1ZXMtb24tTGludXgGOwhUOglyYW5raQo%3D--67802e27446fbed2f8991f485e882c8bc11c2b31
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Connecting to NordVPN (Linux Network Manager)
|
To connect to NordVPN using the Linux Network Manager, follow these steps:
1. Download the [OpenVPN Configuration File Package](https://downloads.nordcdn.com/configs/archives/servers/ovpn.zip) and extract them into a folder of your choice.
2. Enter the following command to make sure that you have installed all of the available updates on your device system and OpenVPN network manager:sudo apt update && sudo apt full-upgrade -y && sudo apt install network-manager-openvpn-gnome -y
3. Click on the network selection button in the upper-right corner of the screen, press VPN off, and select VPN settings from the drop-down menu.
4. A configuration window will open. Press the + icon next to VPN.
5. You will be prompted to choose a connection type. Select Import from file…
6. You will be asked to select a file you would like to import. Navigate to the folder where you have extracted the configuration files, select one of the files from the list, and click Open.
7. In the pop-up window, enter your NordVPN service username and password. Press Add.You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
1. Click Set up NordVPN manually.
2. You will receive a verification code in your email that you use for NordVPN services. Type the code in: 
3. Copy the credentials using the Copy buttons on the right:
8. Now click on the toggle under the VPN section to connect to a NordVPN server. The toggle switch will turn green once connected.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG0eJaBEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFSpf%2BGEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJSL2hjL2VuLXVzL2FydGljbGVzLzIwMzQ3Nzg0NTc0MDk3LUNvbm5lY3RpbmctdG8tTm9yZFZQTi1MaW51eC1OZXR3b3JrLU1hbmFnZXIGOwhUOglyYW5raQY%3D--b8eccf9578583491071f4ca0b9f07c202a61aa7f
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