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I have just paid. Will I be charged again
|
Any payment method other than CoinPayments, prepaid and gift cards, will create an ongoing subscription. It will automatically charge you after your NordVPN account expires.
|
https://support.nordvpn.com/hc/en-us/articles/19744525926801-I-have-just-paid-Will-I-be-charged-again
|
If I sign up for 1 month, can I upgrade later
|
Yes, you can change between billing plans.
Log in to your Nord Account, click on Change Plan, and select the subscription plan you prefer:
|
https://support.nordvpn.com/hc/en-us/articles/19744435778705-If-I-sign-up-for-1-month-can-I-upgrade-later
|
What to do if you’re unable to redeem NordVPN service from Revolut?
|
If you are not able to redeem your NordVPN coupon, or your subscription does not get activated, please make sure that the following is in order:
|
https://support.nordvpn.com/hc/en-us/articles/30639649532049-How-to-redeem-a-Revolut-NordVPN-subscription
|
How to redeem a Revolut NordVPN subscription
|
In this article you will learn how to redeem your NordVPN subscription gifted from Revolut.
In order to be eligible for a NordVPN subscription, you must have a Premium, Metal, or Ultra plan with Revolut.
Follow the steps below to redeem your subscription:
1. Open your Revolut app.
2. Tap your profile icon in the top-left corner.
3. Select Your plan.
4. Scroll down to your benefits, and tap See all
5. Tap NordVPN and follow the instructions.
Once you have followed these steps, you should have redeemed your NordVPN subscription successfully.
## What to do if you’re unable to redeem NordVPN service from Revolut?
If you are not able to redeem your NordVPN coupon, or your subscription does not get activated, please make sure that the following is in order:
* Your Revolut subscription is active.
* If you have changed your Revolut plan, make sure to re-activate your NordVPN services.
* Check for any spelling mistakes in the NordVPN coupon.
If you are still encountering issues, please contact our [customer support team](https://support.nordvpn.com/hc/en-us/requests/new?ticket_form_id=21068086896145).
|
https://support.nordvpn.com/hc/en-us/articles/30639649532049-How-to-redeem-a-Revolut-NordVPN-subscription
|
How can I renew my NordVPN subscription?
|
If you had a [NordVPN subscription](https://nordcheckout.com/) before that you have decided to discontinue and wish to subscribe to our services again - you can do that in two ways:
### Activate your subscription via Nord Account:
1. Open [Nord Account](https://my.nordaccount.com/) and choose to log in.
2. Enter your registered NordVPN email address and password, then click "Log in."
3. On the homepage of Nord Account, click to "Renew plan."
### Purchase a new subscription:
1. Go to NordVPN's official website by clicking [here](https://nordvpn.com/pricing/).
2. Follow the subscription purchase process shown in this article: [How to purchase a NordVPN subscription](https://nordvpn.zendesk.com/hc/en-us/articles/19478048190481).
3. Enter your existing Nord Account email address for a renewal to be added. No need to create a new account.
|
https://support.nordvpn.com/hc/en-us/articles/20286504059409-How-can-I-renew-my-NordVPN-subscription
|
How can I change compatibility mode?
|
1. Locate the NordVPN folder within your computer. To do so, click on file explorer (the folder icon).
|
https://support.nordvpn.com/hc/en-us/articles/20286695851537-Error-This-program-does-not-support-the-version-of-Windows-your-computer-is-running
|
Does NordVPN have a free trial
|
NordVPN does not offer a free trial for purchases made on its website, but we do provide our customers with a [30-day money-back guarantee](https://nordvpn.com/risk-free-vpn/) to try out our services: "Every customer is eligible for a refund, as long as their initial payment is not older than 30 days."
This and other conditions of our service can be found in our [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
A free trial is available for Android users that download our [VPN for Android from Google Play](https://play.google.com/store/apps/details?id=com.nordvpn.android&hl=en&gl=US). This trial is organized by Google Play itself and follows its Terms of Service.
Please keep in mind that we only allow one free trial per customer, so make sure you log into your NordVPN account when ordering a subscription. You can cancel the free Android trial (and avoid being charged) on Google Play.
If you have any questions regarding the trial, [contact the Google Play Store directly](https://support.google.com/store#topic=3237699&contact=1).
|
https://support.nordvpn.com/hc/en-us/articles/19744837091217-Does-NordVPN-have-a-free-trial
|
I did not receive an activation email
|
When signing up for the [NordVPN service](https://nordvpn.com/), you need to enter an email address. You will be using it for login and will receive your password to that same address. So make sure that the email address you provide is valid and can be accessed by you.
If you have signed up successfully but have not received any email with your login credentials, follow these steps:
* Wait for up to 5 minutes after the signup for your email to arrive.
* Check your junk, spam, promotions, and other sections of your email account. Activation emails are sent to many users so that they might be flagged for spam or similar.
* You can get your password resent by following these steps:
1. Login to your Nord Account on this page: <https://my.nordaccount.com/>
2. Click on Forgot your password? hyperlink:
3. Enter your Nord Account registration e-mail address and click Send Reset Link:
|
https://support.nordvpn.com/hc/en-us/articles/19744561174673-I-did-not-receive-an-activation-email
|
Plans and prices of NordVPN service
|
In this article, you will learn about Nord subscription plan options. [NordVPN subscription plan prices](https://nordvpn.com/pricing/) are regularly updated on our website.
You can purchase NordVPN plans directly from the App Store or [Google Play Store](https://play.google.com/store/apps/details?id=com.nordvpn.android&hl=en), or from the Nord pricing page, where you’ll find all available options.
## Subscription plans
On the [NordPVN pricing page](https://nordvpn.com/pricing/#compare-plans-desktop) you’ll find the available options:
* [Basic](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service#Basic)
* [Plus](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service#Plus)
* [Complete](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service#Complete)
* [Ultra](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service#Ultra)
With this plan you'll get:
* [VPN features](https://support.nordvpn.com/hc/en-us/articles/19559429814545-List-of-NordVPN-features)Secure, high-speed VPNThreat Protection10 devices secured at once
* [30-day money-back guarantee](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy)
This plan focuses on core security and privacy, making it a great choice for users who only need reliable VPN protection.
With this plan you'll get:
* [VPN features](https://support.nordvpn.com/hc/en-us/articles/19559429814545-List-of-NordVPN-features)Secure, high-speed VPNThreat Protection10 devices secured at once
* Threat Protection Pro™Anti-malware protectionAdvanced browsing protectionAd and tracker blocker
* [Password management]( password managerData breach scanner
* [30-day money-back guarantee](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy)
This plan provides a well-rounded security suite, combining VPN protection with advanced tools to protect your online activities.
With this plan you'll get:
* [VPN features](https://support.nordvpn.com/hc/en-us/articles/19559429814545-List-of-NordVPN-features)Secure, high-speed VPNThreat Protection10 devices secured at once
* Threat Protection Pro™Anti-malware protectionAdvanced browsing protectionAd and tracker blocker
* [Password management]( password managerData breach scanner
* [Secure cloud storage](https://support.nordvpn.com/hc/en-us/articles/33436996432913-How-to-set-up-secure-cloud-storage-with-NordLocker)1 TB of encrypted cloud storage
* [30-day money-back guarantee](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy)
This plan is perfect for those who want complete online security, privacy, and secure cloud storage in one package.
With this plan you'll get:
* [VPN features](https://support.nordvpn.com/hc/en-us/articles/19559429814545-List-of-NordVPN-features)Secure, high-speed VPNThreat Protection10 devices secured at once
* Threat Protection Pro™Anti-malware protectionAdvanced browsing protectionAd and tracker blocker
* [Password management]( password managerData breach scanner
* [Secure cloud storage](https://support.nordvpn.com/hc/en-us/articles/33436996432913-How-to-set-up-secure-cloud-storage-with-NordLocker)1 TB of encrypted cloud storage
* IncogniPersonal data removal tool
* [30-day money-back guarantee](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy)
This plan is ideal for users who want maximum security, privacy, and data protection, including the ability to remove personal data from online sources.
## FAQs
How do I get a NordVPN subscription?
If you’re trying to subscribe to NordVPN, follow our handy guide on [how to get a subscription](https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription).
What subscription plans does NordVPN offer?
NordVPN currently offers 2-year, 1-year, and 1-month subscription plans.
Can I pay for a NordVPN subscription in monthly installments?
You can pay monthly by selecting NordVPN’s 1-month plan. NordVPN’s 2-year and 1-year plans must be [paid for in full](https://support.nordvpn.com/hc/en-us/articles/19476182512273-Does-NordVPN-charge-all-at-once) at purchase.
Does NordVPN have a family plan?
Yes, NordVPN now offers a [Family Plan](https://nordvpn.com/pricing/family-site/). It includes the same [subscription options]( Plus, Complete, and Ultra—each with the same features and benefits. The key difference is that the Family Plan allows you to create up to five separate accounts.
Do you offer discounts or coupons for NordVPN plans?
Yes — we have an extensive guide on [how to get NordVPN cheaper.](https://support.nordvpn.com/hc/en-us/articles/19477702164369-How-to-get-NordVPN-cheaper) You can also find our special [monthly deals](https://nordvpn.com/coupon/?nv_tri=TC_4672000958802338_1740990944276&nv_trs=1743145761762_1743150468731_38_251&_gl=1*fomogl*_gcl_aw*R0NMLjE3NDMwODcyNjguQ2p3S0NBanc3cE9fQmhBbEVpd0E0cE1RdkZvWHk2UWEtS0pFOTNOYkk4SWhTY2VhOVJGbGdFaldOTkZxTUxwcXUtNWlCTzQ0ODNXQTFSb0NmOElRQXZEX0J3RQ..*_gcl_au*MTk3MjQ4MjMyLjE3NDA5OTMyMzQ.*FPAU*MTk3MjQ4MjMyLjE3NDA5OTMyMzQ.*_ga*MTc2ODgyMjcxMy4xNzQwOTkwOTQ1*_ga_LEXMJ1N516*MTc0MzE0NTcwMi40Mi4xLjE3NDMxNTAzOTUuMjUuMC4w&_ga=2.254984456.1665114719.1742821287-1768822713.1740990945).
What is your money-back guarantee and how do I cancel?
To learn more about our money-back guarantee, check out [our refund policy](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy). If you wish to cancel your subscription, [follow our cancellation guide](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-auto-renewal-for-your-subscription).
|
https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service
|
How to cancel auto-renewal for your subscription
|
If your subscription was purchased via the Google Play Store, Apple App Store, or Amazon App Store and you wish to cancel it, follow the respective articles below:
* Cancelling your [Google Play Store NordVPN subscription](https://support.google.com/googleplay/answer/7018481)
* Cancelling your [Apple App Store NordVPN subscription](https://support.apple.com/en-lamr/118428)
* Cancelling your [Amazon App Store NordVPN subscription](https://www.amazonforum.com/s/question/0D54P00007IG0CkSAL/amazon-appstore-subscriptions)
## Cancelling your NordVPN subscription
If you have purchased your subscription directly from NordVPN and wish for your subscription to no longer renew at the subsequent billing date, you may cancel your subscription via your [Nord Account](https://my.nordaccount.com/).
You can follow the same steps to cancel your NordPass, NordLocker, Dedicated IP, or bundle subscription services.
To cancel the automatic renewal of your NordVPN subscription, follow the steps below:
1. Log in to your [Nord Account](https://my.nordaccount.com/)
2. Open the billing tab:
3. Click cancel next to auto-renewal:
4. Select cancel auto-renewal:
5. Your auto-renewal status will now change to off:
You will receive a confirmation email to your registered email account if your subscription cancellation is successful:
If you wish to receive a refund, please read [our article on NordVPN's refund policy](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy).
|
https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-auto-renewal-for-your-subscription
|
How to share a wireless NordVPN connection on Windows?
|
If you have a device that is not able to connect to NordVPN directly, you can connect to your NordVPN via hotspot, Wi-Fi, or ethernet cable by using a Windows computer. To get started with sharing your NordVPN connection, choose the applicable section below:
* [Mobile hotspot Win10](https://support.nordvpn.com/hc/en-us/articles/32448689404433-How-to-share-a-wireless-NordVPN-connection-on-Windows#Mobile-hotspot-Win10)
* [Wi-Fi Win 7/8.1/10](https://support.nordvpn.com/hc/en-us/articles/32448689404433-How-to-share-a-wireless-NordVPN-connection-on-Windows#Wi-Fi-Win-7%2F8.1%2F10)
* [Ethernet](https://support.nordvpn.com/hc/en-us/articles/32448689404433-How-to-share-a-wireless-NordVPN-connection-on-Windows#Ethernet)
## Share a NordVPN connection via a mobile hotspot on Windows 10
NOTE: A mobile hotspot will NOT work with the NordLynx protocol. Make sure to enable the OpenVPN UDP/TCP protocol instead.
To set up a NordVPN connection using a mobile hotspot on Windows 10, follow the steps below:
1. Go to settings.
2. Click network & internet.
3. Click mobile hotspot.
4. Select share over Wi-Fi and enable mobile hotspot.
5. Go to settings.
6. Select network and Internet.
7. Scroll down to your NordVPN adapter and click edit.Please note: After adjusting the adapter, you will need to switch to a TCP or UDP protocol within the NordVPN app.
1. Open the sharing tab.
2. Check allow other network users to connect through this computer's internet connection.
3. Select your newly created hotspot from the dropdown menu.
4. Connect to the hotspot with the device that you would like to connect to NordVPN.
After completing these steps, your mobile hotspot will be configured to share the VPN connection with other devices. Make sure to test the connection and ensure that all connected devices are successfully using the shared VPN connection. You can check your connection in the [NordVPN DNS Leak Test](https://nordvpn.com/dns-leak-test/).
## Share a NordVPN connection via Wi-Fi from Windows 7/8.1/10
Note: Recent Intel Wireless Adapters don’t support the wireless hosted network feature on Windows 10. For more information, visit [Intel's support page](https://www.intel.com/content/www/us/en/support/articles/000023257/wireless.html).
To share a NordVPN connection via Wi-Fi on Windows 7/8.1/10 follow these steps:
1. Connect your Windows PC to your network via Wi-Fi.
2. Search Command Prompt in the Windows Search bar, right click it to run as administrator.
3. In Command Prompt, type the following:
```
netsh wlan show drivers
```
If the hosted network supported line says no, look for a newer version of your adapter drivers and install them.
4. Type in the following command:
```
netsh wlan set hostednetwork mode=allow ssid=NetworkName key=NetworkPassword
```
You should see something similar to this:
5. To activate this virtual network, type:
```
netsh wlan start hostednetwork
```
6. If you get the message “The hosted network couldn't be started. The group or resource is not in the correct state to perform the requested operation output” after performing netsh wlan start hostednetwork, try the following:Open the run window by pressing windows button + R.
7. Type in:
```
mmc devmgmt.msc
```
8. Once the device manager is open, navigate to Network Adapters and right-click microsoft hosted network virtual adapter.
9. Select enable.
10. Type the following command again:
```
netsh wlan start hostednetwork
```
11. Open the network and sharing Center by right-clicking the network icon in the system tray.
12. Click change adapter settings.
13. Right-click the TAP-NordVPN Windows Adapter V9 adapter.
14. Select properties.
15. Open the sharing tab.
16. Check allow other network users to connect through this computer’s Internet connection box.
17. Select the local area connection from the drop-down list.
18. Click ok.
19. Connect to one of our VPN servers in the NordVPN application.
To check the status of your virtual adapter, type the following:
```
netsh wlan show hostednetwork
```
To stop the virtual interface, type:
```
netsh wlan stop hostednetwork
```
After completing the steps, your NordVPN connection will successfully be shared via Wi-Fi.
## Sharing a NordVPN connection through an Ethernet cable
If you're using an Ethernet cable to connect your PC to the network, you'll need a second Ethernet port to share your NordVPN connection with another device.
Laptops should connect to the network via Wi-Fi, leaving their ethernet port free for the device without the NordVPN connection.
To share your NordVPN connection through an Ethernet cable, follow the steps below:
1. Open the network and sharing center by right-clicking the network icon in the system tray.
2. Click open network & internet settings.
3. Click change adapter options.
4. There should be at least three interfaces:
* Your internet connection
* The interface you will use to connect the device without a NordVPN connection
* The TAP adapter used by the NordVPN app to establish a NordVPN connection
1. Right-click the TAP-NordVPN Windows adapter.
1. Select properties.
2. Open the sharing tab.
3. Tick allow other network users to connect through this computer's internet connection.
4. Choose the network interface that you will share the connection with.
5. Click ok.
6. Switch to the UDP or TCP protocol in the NordVPN app.
7. Connect the desired device to your PC using an Ethernet cable.
8. Once you see the Ethernet interface trying to identify the connection, connect to NordVPN using the NordVPN app.
Once you have followed these steps, the NordVPN connection will be shared with the device.
|
https://support.nordvpn.com/hc/en-us/articles/32448689404433-How-to-share-a-wireless-NordVPN-connection-on-Windows
|
Set up MS Office, OneDrive or Adobe Cloud
|
If you are experiencing issues with accessing Microsoft services such as Microsoft Office, OneDrive, or Office 365 while connected to NordVPN on your Windows PC, please follow one of the troubleshooting methods below:
1. Disable Threat Protection Pro™ or Threat Protection (depending on which one you use) in the app settings.
2. [Change the DNS server addresses](https://support.nordvpn.com/hc/en-us/articles/19920692061969-Changing-DNS-server-addresses-for-MS-Office-OneDrive).
|
https://support.nordvpn.com/hc/en-us/articles/22760425180945-Set-up-MS-Office-OneDrive-or-Adobe-Cloud
|
How to connect to your dedicated IP on Windows
|
With a NordVPN dedicated IP, you get faster speeds, less CAPTCHA requests and increased security. NordVPN's dedicated IP is a unique IP that is assigned to a specific server, which ensures that you have your own private connection.
In this article, we will cover how to locate and connect to your [dedicated IP](https://nordvpn.com/features/dedicated-ip/) on Windows.
In order for you to be able to connect, first double-check if you have done the following:
1. Purchased a dedicated IP;
2. Set up the dedicated IP in Nord Account.
If these steps are done, you can move forward and connect to your dedicated IP in the NordVPN app on:
* [ Windows 7 and 8.1](
* [Windows 10 and 11](
For additional information, you can also read [our article about NordVPN's dedicated IP and how it works](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses).
## On Windows 7 and 8.1:
To connect to NordVPN dedicated IP on Windows 7 and 8.1, follow these steps:
1. Open the NordVPN application.
2. Go to the dedicated IP category on the left. 
3. Hover over dedicated IP, and click on the three-dot button:
4. Select fastest for your country and server, and click connect:
You may also use the search bar located in the top-left corner of the application window to connect to your dedicated IP:
1. Enter your dedicated IP country, and server number:
2. Tap your dedicated IP to connect:
## On Windows 10 and 11:
To connect to NordVPN dedicated IP on Windows 10 and 11, follow the steps below:
1. Open your NordVPN application.
2. Click specialty servers:
3. Hover over dedicated IP and click the three-dot menu:
4. Click connect.
You may also use the search bar located in the top-left corner of the application window to connect to your dedicated IP:
1. Type in your dedicated ip into the search bar:
2. Click your dedicated IP to connect:
After completing the steps, you will have connected to your dedicated IP successfully. If you wish to test your connection, visit [NordVPN's DNS leak checker website](https://nordvpn.com/dns-leak-test/).
Please be aware that your email will be linked to that dedicated IP address.
|
https://support.nordvpn.com/hc/en-us/articles/20465449537681-How-to-connect-to-your-dedicated-IP-on-Windows
|
Improve connection speed on Windows with NordVPN app
|
If you are experiencing slow connection speed while connected to [NordVPN on Windows](https://nordvpn.com/download/windows/), try the following:
1. Make sure to use the latest version of NordVPN app. You can [uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software) and [install the latest version from our website](https://nordvpn.com/download/windows/).
2. Restart your device.
3. Restart your router or modem. If your router is set up with a VPN, and the speed is insufficient, try using VPN solely on your computer or phone.
4. If you are using Wi-Fi, switch to a wired connection.
5. Connect to a VPN server geographically closer to you.
6. Open the Settings menu and go to the Auto Connect tab. Disable Choose a VPN protocol and server automatically and select NordLynx in the VPN protocol field.
7. Try a different connection method/protocol on your device. Tutorials for various connection methods can be found [here](https://support.nordvpn.com/hc/en-us/sections/19326591402001-Windows)
Internet speed can also be directly affected by the condition of both your hardware and firmware. Here’s what we recommend:
1. Make sure you have the latest available drivers and software on your computer, including Ethernet adapter and motherboard drivers, BIOS updates, router firmware, etc.
2. Temporarily disable your firewall to see whether it will have an impact on your overall internet speed. If it does, check your firewall settings and remove unnecessary rules or consider using different firewall software.
3. Close any applications that may be transferring data in the background, e.g. software for downloading or file sharing.
4. Old and sometimes even new routers provided to you by your internet service provider often use outdated firmware or are technically poorly manufactured. This can directly impact your internet speed, so we recommend investing in a better router.
|
https://support.nordvpn.com/hc/en-us/articles/20379736354961-Improve-connection-speed-on-Windows-with-NordVPN-app
|
Error: This program does not support the version of Windows your computer is running
|
If you are using a supported Windows Operating System version (Windows 10 64-bit, or Windows 11) for our application and you still receive an error "This program does not support the version of Windows your computer is running." try changing the compatibility mode of your settings.If you are using older Windows Operating System version, such as Windows 7, Windows 8.1, or Windows 10 32-bit, make sure to use our [legacy version of the app](https://support.nordvpn.com/hc/en-us/articles/19441140326289-Installing-and-using-NordVPN-on-Windows-7-and-8-1).
## How can I change compatibility mode?
1. Locate the NordVPN folder within your computer. To do so, click on file explorer (the folder icon).
2. Then click on the link bar ar type in C:\Program Files\NordVPN
3. Find the NordVPN file and right-click on it. A window will open up, there choose properties and left-click on this option.
4. A new window will pop up. Go to the Compatability tab.
5. Run this program compatibility mode for: should be disabled. If you can see a checkmark next to it - remove it by right-clicking on the check-box and pressing apply in the lower right corner.
6. Try to update NordVPN application once again.
|
https://support.nordvpn.com/hc/en-us/articles/20286695851537-Error-This-program-does-not-support-the-version-of-Windows-your-computer-is-running
|
Common Windows application issues
|
This article covers problems you may encounter when using NordVPN on Windows devices, including situations where NordVPN is not working on your Windows 10 device, or you have no internet access with NordVPN on Windows 10.
## “Error 1001” during installation
If you encountered “Error 1001” while trying to install the NordVPN app on Windows, follow these steps:
1. Update your Windows system using the “Windows update” tool.
2. Make sure you’re running the latest .NET Runtime version:
1. Click the “Start” button, type “control panel” in the search bar, and select the “Control panel” app.
2. Click “Programs” and select “Programs and features.”
3. Check the version number beside the “Microsoft .NET Framework” entry. If it is not version 4.8 or later, download the latest .NET Runtime version.
3. Temporarily disable your cybersecurity software (such as your antivirus and firewall) and try installing the NordVPN app for Windows again.
## Crash or freeze
If your NordVPN app keeps freezing, follow these steps:
1. Uninstall the NordVPN application.
2. [Update your Windows operating system to the latest available version](https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a).
3. Install the [latest NordVPN app for Windows](https://nordvpn.com/download/windows/).
If the above method failed to fix your issue, try the following:
1. Press the “Windows” key and the “R” key at the same time to open the "Run" window.
2. Type in "services.msc" (without the quotation marks) and press “Enter” to open the "Services" window.
3. Check if the “Task scheduler” is running — if it is not, right-click on the “Task scheduler” entry and select “Start.” You can also access the “Windows event log” from this window.
## NordVPN Kill Switch feature does not work
If the Kill Switch feature fails to stop specific apps, you can manually add their executable files (.exe) to the Kill Switch list in the NordVPN app:
1. Go to “Settings.”
2. Select “Kill Switch” in the left sidebar menu.
3. Click on “Add apps” under “App Kill Switch” and select the app’s executable file. For example, you would need to add the following file for Skype:C:\Program Files (x86)\Skype\Phone\Skype.exe
## No internet access when connected to a NordVPN server
If you’re getting disconnected from the internet when you connect to a VPN server, try the following to fix the problem:
* Connect to a different VPN server in the NordVPN app.
* Change your VPN connection protocol:
1. 1. [Switch to OpenVPN](https://support.nordvpn.com/hc/en-us/articles/19774135293969-Switching-protocol-to-OpenVPN-UDP-or-TCP-Windows) (UDP or TCP)
2. Switch to NordLynx
* Disable your other cybersecurity software (such as your antivirus and firewall) to check if it’s responsible for the issue. If the NordVPN app works after disabling other cybersecurity software, you may need to add exceptions for NordVPN files.
* Perform a network flush:
1. 1. Open the NordVPN application.
2. Head to the "Advanced" section.
3. Click "Run diagnostics tool."
4. In the opened window, select "Network flush."
5. Restart your PC and try connecting to VPN servers again.
If the problem persists, reinstall the NordVPN app:
1. Uninstall the NordVPN application.
2. Restart your device.
3. Install the latest version of the NordVPN Windows app.
## A certain feature of the application is not working properly
If you discover that a feature isn’t working as it should, follow these steps:
1. Open the "Settings" menu in the NordVPN app.
2. Head to the "Advanced" section.
3. Click "Run diagnostics tool."
4. In the opened window, select "Reset app."
5. Re-launch the application.
If the problem persists, try the following:
* Update to the [latest NordVPN Windows app](https://nordvpn.com/download/windows/) version.
* Reinstall the NordVPN app:
1. 1. [Uninstall the NordVPN application](https://support.nordvpn.com/General-info/1047410452/How-to-uninstall-NordVPN-software.htm).
2. Restart your device.
3. Install the latest version of the NordVPN Windows app.
## NordVPN is not working after an update
If your NordVPN Windows application has stopped working after an update, try the following to fix the problem:
* Disable your other cybersecurity software (such as your antivirus and firewall) to check if it’s responsible for the issue. If the NordVPN app works after disabling other cybersecurity software, you may need to add exceptions for NordVPN files.
* Uninstall the NordVPN app and reboot your Windows device, then download and install the latest version of the NordVPN Windows app.
## The NordVPN icon is missing
If the NordVPN application icon is missing from the NordVPN shortcut on your desktop, follow these steps:
1. Left-click the broken NordVPN app icon to select the shortcut.
2. Right-click the selected shortcut and choose “Delete.”
3. Right-click on your desktop, choose “New,” and select “Shortcut.”
4. Click “Browse,” find the NordVPN directory, and select the NordVPN executable file (.exe).
5. Name the shortcut and click “Finish.”
Alternatively, you can try reinstalling the NordVPN Windows app:
1. Uninstall the NordVPN application.
2. Restart your device.
3. Install the latest version of the NordVPN Windows app.
|
https://support.nordvpn.com/hc/en-us/articles/20164307373713-Common-Windows-application-issues
|
Enabling Threat Protection Pro™ on older macOS versions
|
Read the guide below to enable and start using [Threat Protection Pro™](https://nordvpn.com/features/threat-protection/) on older macOS versions such as Ventura, Sonoma, Big Sur, or Monterey. If you are using a newer macOS version, check out enabling Threat Protection on macOS instead.
Threat Protection Pro™ is an additional security feature available only with selected NordVPN plans. Learn more about [what NordVPN Threat Protection Pro™ is and how it works](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection).
To be able to enable Threat Protection Pro™, you need to see a shield icon within the app. If you can't find Threat Protection Pro™, you are probably using the App Store version. In that case, [delete the application from your macOS device](https://support.apple.com/en-gb/guide/mac-help/mh35835/mac) and [download NordVPN’s macOS version](https://downloads.nordcdn.com/apps/macos/generic/NordVPN-OpenVPN/latest/NordVPN.pkg) from our website.
If the shield icon is present, follow one of the sections below:
* [Setting up Threat Protection Pro™ on macOS Ventura & Sonoma](
* [Setting up Threat Protection Pro™ on macOS Big Sur & Monterey](https://support.nordvpn.com/hc/en-us/articles/29670177883793-Enabling-Threat-Protection-Pro-on-older-macOS-versions#01JBV0KTJWA4AH5M8XDVEKNTD6)
## Setting up Threat Protection Pro™ on macOS Ventura & Sonoma
When using a native NordVPN application, you can set up Threat Protection Pro™ on macOS Ventura & Sonoma in a few steps:
1. Open the NordVPN application and click on the shield icon in the left bar.
2. Click set up in the overview tab.
3. You’ll see a window. Click on set up Threat Protection Pro™.You'll then have to enter System settings > Privacy & security.
4. Once you are in System Settings, head to Privacy & Security and click Allow under System software from application “NordVPN” was blocked from loading:
5. Confirm this action by typing in your computer’s password or via Touch ID and clicking update settings.
6. Once you have successfully allowed NordVPN to load, go back to the NordVPN app and press continue.
7. Next up, enable browser protection by pressing Add proxy configurations. In the pop-up that appears, press Allow.If you have any web browsers running, you will be asked to reboot them in order to enable the Ad & tracker blocker and advanced browsing protection.
8. Once you've enabled the browsing protection, press continue.
9. Lastly, enable the anti-malware protection by going to System settings > Privacy & security > Full disk access and toggling the NordVPN Threat Protection Pro™ to the ON position.You've successfully set up NordVPN Threat Protection Pro™ on your macOS Ventura or Sonoma device.
## Setting up Threat Protection Pro™ on macOS Big Sur & Monterey
When using a native NordVPN application, you can set up Threat Protection Pro™ on macOS Big Sur & Monterey in a few steps:
1. Open the NordVPN application and click on the shield icon in the left bar.
2. Click set up in the overview tab.
3. You’ll see a window. Click on set up Threat Protection Pro™.You'll then have to enter System settings > Privacy & security and allow the NordVPN application to load:
4. Once you have successfully allowed NordVPN to load, go back to the NordVPN app and press Continue.
5. Next up, press Allow in the pop-up when enabling browser protection.If you have any web browsers running, you will be asked to reboot them in order to enable the Ad & tracker blocker and advanced browsing protection.
6. Once you've enabled the browsing protection, press Continue.
7. Lastly, enable the anti-malware protection by going to System preferences > Security & privacy > Privacy and giving NordVPN Threat Protection Pro™ full disk access. After you're done, make sure to click the lock icon at the bottom.You've successfully set up NordVPN Threat Protection Pro™ on your macOS Monterey or Big Sur device.
To turn on the cloud-based threat scanner for malware after you have finished the setup wizard, go to the NordVPN app > Threat Protection Pro™ > Settings and click the toggle next to Cloud-based threat detection.You’ve successfully enabled the cloud-based deep threat scanning for malware detection.
|
https://support.nordvpn.com/hc/en-us/articles/29670177883793-Enabling-Threat-Protection-Pro-on-older-macOS-versions
|
How to resolve the Threat Protection Pro™ browser protection is off pop-up?
|
The NordVPN app will notify you in case the browsing protection is off. In order to resolve it, you need to provide the NordVPN app with the permissions needed:
|
https://support.nordvpn.com/hc/en-us/articles/29668686603793-How-to-resolve-Threat-Protection-Pro-issues-on-macOS
|
How to resolve the Threat Protection Pro™ anti-malware protection is off pop-up?
|
The NordVPN app will also notify you in case the anti-malware protection is off. In order to resolve it, you need to provide the NordVPN app with the permissions needed:
|
https://support.nordvpn.com/hc/en-us/articles/29668686603793-How-to-resolve-Threat-Protection-Pro-issues-on-macOS
|
How to resolve the Threat Protection Pro™ failed to start error?
|
Another error you may be notified about is when Threat Protection Pro™ is unable to start its internal processes.
|
https://support.nordvpn.com/hc/en-us/articles/29668686603793-How-to-resolve-Threat-Protection-Pro-issues-on-macOS
|
How to resolve Threat Protection Pro™ issues on macOS?
|
In order to resolve issues with [Threat Protection Pro™](https://nordvpn.com/features/threat-protection/), it is important to first understand this NordVPN feature and how it works. This feature enhances your security by automatically blocking ads, trackers, and malicious URLs. Threat Protection Pro™ is only available with selected NordVPN plans.
If you wish to know more, check out our article on [what Threat Protection Pro™ is and how it works](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection).
If you need additional guidance, read our article on how to enable Threat Protection Pro™ on your macOS device.
Most of the issues you may get are caused by not providing the NordVPN app with the restrictions needed. The NordVPN app will notify you in case your browsing protection or the anti-malware protection is off. You may also get the Threat Protection Pro failed to start error.
This article covers the following:
* [How to resolve the Threat Protection Pro™ browser protection is off pop-up?](
* [How to resolve the Threat Protection Pro™ anti-malware protection is off pop-up?](
* [How to resolve the Threat Protection Pro™ failed to start error?](
## How to resolve the Threat Protection Pro™ browser protection is off pop-up?
The NordVPN app will notify you in case the browsing protection is off. In order to resolve it, you need to provide the NordVPN app with the permissions needed:
1. On the pop-up, click on restore protection.
2. Click enable.
## How to resolve the Threat Protection Pro™ anti-malware protection is off pop-up?
The NordVPN app will also notify you in case the anti-malware protection is off. In order to resolve it, you need to provide the NordVPN app with the permissions needed:
1. On the pop-up, click restore protection.You will also see the following notification in the Overview window – click Set up.
2. Go to System Settings > Privacy & Security > Full Disk Access and click on the toggle icon next to NordVPN Threat Protection Pro™.
## How to resolve the Threat Protection Pro™ failed to start error?
Another error you may be notified about is when Threat Protection Pro™ is unable to start its internal processes.
To resolve this error, try the following:
* Press Try again – this will reboot the internal Threat Protection Pro™ processes and should resolve the issues you are facing in most scenarios.
* Log out and Log back into your account, and try launching Threat Protection Pro™ again.
* Try going to System Settings > General > Login items & extensions > Endpoint security extensions > Click (...) button > Locate the Threat Protection Pro™ extension and enable it manually.
* Try reinstalling the NordVPN app on your macOS device. For reference, see our article on [installing the NordVPN application on macOS](https://support.nordvpn.com/hc/en-us/articles/19456281201041).If you are using macOS Sequoia and above, we recommend a full clean up of Threat Protection Pro™ before reinstalling:1) Go to System Settings > General > Login items & extensions > Endpoint security extensions > Click (...) button > Delete NordVPN extension.2) Go to System Settings > Privacy & Security > Full Disk Access > Delete Threat Protection.3) Delete the NordVPN app. You can check out [how to uninstall NordVPN software](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software) for reference.4) Open terminal and run:
```
defaults delete com.nordvpn.macos
```
Once finished, restart your macOS device. 5) Open terminal again and run the following:
```
systemextensionsctl list
```
It should show 0 – if it does, it means that all NordVPN software has been removed from your macOS device.6) Reinstall the NordVPN application.
* If the issue still persists and you are still unable to start Threat Protection Pro™, submit the issue by pressing report while making sure that send app logs are marked in the report form.
|
https://support.nordvpn.com/hc/en-us/articles/29668686603793-How-to-resolve-Threat-Protection-Pro-issues-on-macOS
|
Improve connection speed on macOS with NordVPN app
|
If you are experiencing a slow connection speed while connected to NordVPN on macOS, try the following:
1. Make sure to use the latest version of NordVPN app. You can uinstall the app as shown in [this guide](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software) and install the latest version from our website by clicking [here](https://nordvpn.com/download/mac/).
2. Restart your device.
3. If you are using Wi-Fi, switch to a wired connection.
4. Connect to a VPN server geographically closer to you.
5. If you are using a P2P-based program (typically, software for downloading), make sure you are connected to a P2P-optimized server.
6. If you are using the OpenVPN app downloaded from our website, open the app settings and switch from the default UDP protocol to TCP. If you are using the NordVPN IKE app downloaded from the App Store, switch to the [NordLynx](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx) protocol.
7. Try a different application version (NordVPN IKE or OpenVPN). You can download it [here](https://nordvpn.com/download/mac/).
Internet speed can also be directly affected by the condition of both your hardware and firmware. Here’s what we recommend:
1. Close any applications that may be transferring data in the background, e.g. software for downloading or file sharing.
2. Old and sometimes even new routers provided to you by your internet service provider often use outdated firmware or are technically poorly manufactured. This can directly impact your internet speed, so we recommend investing in a better router.
|
https://support.nordvpn.com/hc/en-us/articles/20396667808657-Improve-connection-speed-on-macOS-with-NordVPN-app
|
macOS Ventura Error: The Installation Failed
|
Here are some steps to solve the issue in case you receive an error message about installation being failed, when installing [NordVPN on your macOS Ventura](https://nordvpn.com/download/mac/) device.
After each step, try to [install the NordVPN application again](https://support.apple.com/en-gb/guide/mac-help/mh35835/mac).
1. Move the installer file. Move NordVPN.pkg to the “Applications” folder (from the folder that the file has been downloaded to) and launch the installer from the “Applications” folder.In case you have no rights to move the file to the Applications folder, you can try the same steps by moving the installer file to the Desktop and launching it from there.
2. Check folder access. Make sure you have access to the Downloads folder during installation. Go back and [adjust permissions if needed](https://support.apple.com/en-en/guide/mac-help/mchld5a35146/13.0/mac/13.0).
3. Use a terminal. In case none of the steps above help, try one of the following commands:
* If installed file is in Downloads folder, open the Terminal app and enter:
```
sudo tccutil reset SystemPolicyDownloadsFolder
```
* If the NordVPN.pkg file in other folder, you can enter:
```
sudo tccutil reset All
```
Run the installer again.If you are still unable to install the app. Check the following guide for the assistance: [How can I reach NordVPN customer support?](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support)
|
https://support.nordvpn.com/hc/en-us/articles/20346744890641-macOS-Ventura-Error-The-Installation-Failed
|
Switching protocol to OpenVPN UDP or TCP - macOS
|
1. Click on the gear icon in the bottom left corner of the app window.
2. Select the General tab, and under VPN Protocol, select the OpenVPN (UDP) or OpenVPN (TCP) protocol.
|
https://support.nordvpn.com/hc/en-us/articles/19921436351505-Switching-protocol-to-OpenVPN-UDP-or-TCP-macOS
|
Change your DNS servers on macOS Ventura
|
Use this guide to manually configure the DNS servers in your macOS Ventura settings.
If you are using an older macOS version, use this guide instead.
### Manual DNS server configuration:
1. Go to System Settings and click Network.
2. Select the network interface you are using (Wi-Fi or Ethernet) and click on Details...
3. Open the DNS tab and click the + button at the bottom to add the NordVPN DNS server addresses:103.86.96.100103.86.99.100
4. Click OK to save the changes.
|
https://support.nordvpn.com/hc/en-us/articles/20285887299857-Change-your-DNS-servers-on-macOS-Ventura
|
Enabling Threat Protection Pro™ on macOS
|
Read the guide below to enable and start using [Threat Protection Pro™](https://nordvpn.com/features/threat-protection/) on the latest macOS versions. If you are using an older version of macOS, check out [enabling Threat Protection Pro™ on older macOS versions](https://support.nordvpn.com/hc/en-us/articles/29670177883793-Enabling-Threat-Protection-Pro-on-older-macOS-versions).
This feature automatically blocks ads, trackers, and malicious URLs and is only available with selected NordVPN plans. Learn more about what is [NordVPN Threat Protection Pro™](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection).
To be able to enable Threat Protection Pro™, you need to see a shield icon within the app. If you can't find Threat Protection Pro™, you are probably using the App Store version. In that case, [delete the application from your macOS device](https://support.apple.com/en-gb/guide/mac-help/mh35835/mac) and [download NordVPN’s macOS version](https://downloads.nordcdn.com/apps/macos/generic/NordVPN-OpenVPN/latest/NordVPN.pkg) from our website.
## Setting up Threat Protection Pro™ on macOS
To set up Threat Protection Pro™ on macOS, follow the steps bellow:
1. Open the NordVPN application and click on the shield icon in the left bar.
2. Click Set up in the Overview tab.
3. You’ll see a window. Click on Set up Threat Protection Pro™. Please note that this guide displays how to set up Threat Protection Pro™ on macOS Sequoia. If you're using an older macOS version, check out how to set up Threat Protection Pro™ on older macOS versions.You'll then have to enter System settings > General > Login items & extensions > Endpoint security extensions and turn on the toggle the slider next to NordVPN to the ON position.
4. Confirm this action by typing in your computer’s password or via Touch ID and clicking Update Settings.
5. Once you have successfully allowed the NordVPN Threat Protection Pro extension™ to load, press Continue in the NordVPN app.
6. Next up, enable browser protection by pressing Add proxy configurations. In the pop-up that appears, press Allow.You will be asked to reboot any web browsers that are running in order to enable the Ad & tracker blocker and advanced browsing protection.
7. Once you've enabled the browsing protection, press Continue.
8. Lastly, enable the anti-malware protection by going to System settings > Privacy & security > Full disk access and toggling the NordVPN Threat Protection Pro™ to the ON position.We also recommend enabling [cloud-based deep threat scanner](https://nordvpn.com/blog/cloud-based-threat-scanner/) to protect your devices from malware.To do so, go to System Settings > Privacy & Security > Full Disk Access and click on the toggle icon next to NordVPN Threat Protection Pro™.If you’re using macOS Monterey version or older — go to Security & Privacy, select Full Disk Access in the left panel, and click on the lock icon at the bottom.
9. Confirm this action by typing in your computer’s password or via Touch ID and clicking update settings.You've successfully set up NordVPN Threat Protection Pro™.
10. To pause or disable Threat Protection Pro™, click the pause button and select the option you prefer.
## Enabling cloud-based threat scanning for malware in files
If you wish to enable the [cloud-based deep threat scanner](https://nordvpn.com/blog/cloud-based-threat-scanner/) to protect your devices from malware after the initial setup wizard is over, follow these steps: Go to the NordVPN app > Threat Protection Pro™ > Settings and click the toggle next to Cloud-based threat detection.You’ve successfully enabled the cloud-based deep threat scanning for malware detection.
|
https://support.nordvpn.com/hc/en-us/articles/20225729285393-Enabling-Threat-Protection-Pro-on-macOS
|
How to re-install NordVPN on Android
|
To reinstall NordVPN on your Android device and ensure you have the latest version for the best experience, follow these steps.
1. Open the Settings app on your phone and select Apps or Apps & Notifications (the selection may vary depending on your phone type).
2. After opening the Apps settings, you may also need to press Manage Apps (this may vary depending on your phone type).
3. After opening Manage apps (or just Apps, depending on your phone model), search for or scroll down to find and tap the NordVPN app.
4. Tap Uninstall and confirm app deletion.
5. Once uninstalled, download the latest NordVPN app version from [Google Play](https://play.google.com/store/apps/details?id=com.nordvpn.android&hl=en&pli=1) or our website, where you’ll also find setup instructions.
|
https://support.nordvpn.com/hc/en-us/articles/29748627824273-How-to-re-install-NordVPN-on-Android
|
Change your DNS servers on Android TV with NordVPN
|
Note: when you’re connected to a NordVPN server, NordVPN’s private DNS servers are used by default.
To use NordVPN’s [DNS servers](https://nordvpn.com/blog/what-is-dns/) on Android TV when not connected to a NordVPN server, follow these steps:
1. Open Settings on your Android TV. They are usually designated by a cogwheel icon.
2. Head to Network and Internet and write down the [IP address](https://nordvpn.com/what-is-my-ip/) (marked “1” in the picture below).Select IP settings (marked “2” in the picture below).
3. In IP settings, switch to Static.
4. Enter the IP address from step 2.
5. [Find your gateway (router IP) address](https://nordvpn.com/blog/find-router-ip-address/) and enter it in the appropriate field.
6. Make sure the Network prefix length is 24 — change it if necessary.
7. Enter the first DNS address: 103.86.96.100
8. Enter the second DNS address: 103.86.99.100
Android TV is now configured to use [private DNS](https://nordvpn.com/blog/private-dns/) servers instead of your ISP's default DNS servers.
|
https://support.nordvpn.com/hc/en-us/articles/20466230743569-Change-your-DNS-servers-on-Android-TV-with-NordVPN
|
Using NordLynx in the NordVPN app for Android
|
NordLynx is the technology we built around the WireGuard® protocol. It lets you experience WireGuard’s speed benefits without compromising your privacy.
1. Install the [VPN for android](https://nordvpn.com/download/android/).
2. Navigate to Account & App Settings in the bottom right corner and tap on the gear icon in the right top corner:
3. Choose Protocol:
4. Select Nordlynx and connect to the VPN:
WireGuard is a registered trademark of Jason A. Donenfeld.
|
https://support.nordvpn.com/hc/en-us/articles/20465306064145-Using-NordLynx-in-the-NordVPN-app-for-Android
|
Improve connection speed on Android with NordVPN app
|
If you are experiencing slow connection speed while connected to [VPN on Android](https://nordvpn.com/download/android/), try these steps:
1. Make sure to use the latest version of NordVPN app. You can [uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software) and [install the latest version from our website](https://nordvpn.com/download/windows/).
2. Restart your device.
3. Switch to [NordLynx](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx) protocol.
4. If you are using Wi-Fi, switch to a mobile connection or vice versa.
5. Switch the VPN server to one closer to you geographically.
6. Open app settings and [switch](https://support.nordvpn.com/hc/en-us/articles/19973901502609-Switching-protocol-to-OpenVPN-UDP-or-TCP-Android) from the default UDP protocol to TCP.
7. Try a different connection method/protocol on your device. Tutorials for various connection methods can be found here: [https://support.nordvpn.com/Connectivity/Android/](https://support.nordvpn.com/hc/en-us/sections/19326609878673-Android)
|
https://support.nordvpn.com/hc/en-us/articles/20379831991697-Improve-connection-speed-on-Android-with-NordVPN-app
|
Connecting to NordVPN (IKEv2/IPSec) on Android
|
These instructions will help you to connect to NordVPN on Android using the IKEv2 protocol.
1. Download the [NordVPN IKEv2 connection certificate](https://downloads.nordcdn.com/certificates/root.der).
2. Download and install the [strongSwan VPN Client app from Google Play](https://play.google.com/store/apps/details?id=org.strongswan.android).
3. Open the strongSwan application.
4. Tap on the three-dot icon in the top-right corner of the app and select "CA certificates" from the drop-down menu.
5. In the following screen, tap on the three-dot icon again and select "Import certificate."
6. Select the root.der file that you have downloaded in step 1.
7. Confirm your selection by tapping Import certificate.
8. Tap the left-pointing arrow to go back to the main screen of the strongSwan app.
9. Select Add VPN profile.
10. In the Server field, enter the hostname of a NordVPN server.For the sake of this tutorial, the server hostname will be “us6180.nordvpn.com.” Press Advanced filters and select in the Security Protocol dropdown, select IKEv2/IPsec.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Enter your NordVPN service credentials in the “Username” and “Password” fields.
2. All other settings can stay the same. You can give the profile whatever name you want in the “Profile name” field.Once you have entered all the required information, click "Save."
3. To connect, tap the profile you have just created.
4. The application will ask you for the permissions necessary to form a VPN connection. Tap "OK."Note: Different devices may display different warning messages.
5. If the status field shows that you are “Connected,” the connection to the VPN server has been successful. You can now minimize the application and use your device as usual – your internet traffic is now secured by NordVPN.To disconnect from the server, tap "Disconnect."
|
https://support.nordvpn.com/hc/en-us/articles/20350995979793-Connecting-to-NordVPN-IKEv2-IPSec-on-Android
|
How to set up the NordVPN browser extension
|
Here are guides on how to set up NordVPN proxy extension on your:
* [Chrome Browser](https://support.nordvpn.com/hc/en-us/articles/20349533941265-How-to-set-up-NordVPN-with-Chrome-extension)
* [Firefox Browser](https://support.nordvpn.com/hc/en-us/articles/20350669461137-Connect-to-NordVPN-with-Firefox-extension)
* [Edge Browser](https://support.nordvpn.com/hc/en-us/articles/19627093939601-Connect-to-NordVPN-with-Edge-Extension)
|
https://support.nordvpn.com/hc/en-us/articles/20321833806865-How-to-set-up-the-NordVPN-browser-extension
|
Adjusting the Android app configuration
|
Make these adjustments to check if your application is set up correctly:
* Try [switching](https://support.nordvpn.com/hc/en-us/articles/19973901502609-Switching-protocol-to-OpenVPN-UDP-or-TCP-Android) between [TCP and UDP](https://nordvpn.com/blog/tcp-or-udp-which-is-better/)
* Switch between different servers: try connecting to various countries or specific servers
* Try reinstalling the NordVPN app:Go to the Google Play Store, search for NordVPN, and click Uninstall. After the uninstall process finishes, click Install again.
If none of this helps, please check other troubleshooting methods for Android: [Troubleshooting connectivity on Android.](https://support.nordvpn.com/hc/en-us/articles/20041281541777-Troubleshooting-connectivity-on-Android)
|
https://support.nordvpn.com/hc/en-us/articles/20350711654929-Adjusting-the-Android-app-configuration
|
Invisibility on a local network: why we had to build a broken feature?
|
Our goal at NordVPN is to provide our customers with intuitive experiences, ease of access, and the most advanced VPN features in the industry. We take pride in our continuous focus on security; however, sometimes, it comes with the cost of building a terrible feature. Here's why.
We recently found ourselves facing a Catch-22 situation, when, due to bugs in Apple's VPN API configuration, we had to choose to either sacrifice our users' experience with the app or, under certain scenarios, put a risk on their security or privacy. We believe such a choice should never occur in the first place, and we suspect that a global tech powerhouse often boasting about its focus on users' privacy understands this as well. As of yet, we are saddened by the fact that our pleas for Apple to implement the necessary fixes on their operating systems continue to be acknowledged yet bafflingly ignored.
Being limited in what we can do on our side, we decided to offer a feature that, while aiming to offer the best possible solution security-wise, radically differs from our vision of an intuitive and smooth experience users should expect from their cybersecurity provider.
Stay invisible on a local network feature is our way to mitigate the TunnelCrack and TunnelVision vulnerabilities present in the VPN industry. In the case of TunnelCrack, certain routers may be configured in a way where they leak VPN traffic when using non-RFC1918 IP addresses, which is an industry-wide issue and only applies to macOS and iOS platforms. TunnelVision attack, in general, is a network technique that uses an operating system's dynamic host configuration protocol (DHCP) to try to route the traffic outside of the VPN's tunnel.
For our macOS VPN clients, the “Stay invisible on a local network” feature automatically sets the appropriate API parameters and alerts users when connected to an unsafe network, mitigating the VPN traffic leak on macOS. We have also built an unsecured network detection feature that will detect non-RFC1918 IP ranges, notify about possible risks, and inform users to enable “Stay invisible on a local network.” On iOS, the app will also inform users when they connect to an unsecured network through push notifications and in-app messages. The feature was fully released by the beginning of August 2023.
In contrast, our iOS VPN clients present more considerable challenges due to issues within Apple's implementation of the API parameters. Notably, in iOS versions 14.2 and above, enabling the "Stay invisible on a local network" feature causes internet connections to crash under certain conditions. It also prevents our VPN application from receiving client updates, leading to user internet connection crashes when updates are released.
The NordVPN team hopes that this inevitably crude solution for an impossible situation will, for the time being, offer sufficient data privacy for our users and – at the same time – prompt Apple to implement the necessary changes faster.
What OS are impacted?
The TunnelCrack and TunnelVision vulnerabilities affect our macOS and iOS VPN clients, while our Android, Linux, and Windows clients were immune due to implemented mitigations.
NordVPN Linux and Windows applications can configure the OS's firewall to prevent any traffic from exiting the device except through the VPN tunnel.
What connectivity limitations are put in place when this feature is turned ON?
With the feature turned ON, users cannot access other network devices, such as computers, printers, or TVs. The feature also blocks AirDrop usage.
What experience-breaking effects can users expect?
Enabling the feature in iOS 16.4 and later versions can prevent the NordVPN application from receiving client updates, leading to crashes of the user's internet connection when updates are released. Once users are cut off from the internet, the only solution is a device restart.
How can users ensure the safety of their data in NordVPN apps?
NordVPN apps do not leak traffic under any known circumstances if the Stay invisible on a local network and Kill Switch features are enabled within the app settings menu. It’s important to note that the feature is only available to iOS versions 16 and above. Visual instructions on [how to enable the feature on iOS](https://support.nordvpn.com/hc/en-us/articles/20225046536593-What-is-an-unsafe-local-network-on-iOS) or how to enable this feature on macOS.
Does the feature protect users from TunnelVision utilizing Option 121, too?Yes, it does.
Can NordVPN provide a bug-free solution without Apple's input?
No. Unfortunately, the bugs that come with using our feature are beyond our control. Apple's team has confirmed the bugs' existence and gave no clear timeline for their resolution.
What else can users do to ensure a better experience using this feature?
We believe that sufficiently maintained digital security is a collective effort. While we will continue searching for better solutions within our capacity, we are adamant that Apple needs to address the urgent issues of significant bugs in their operating systems. We invite everyone who is not indifferent to user privacy and security issues to keep pressuring Apple to fix its shortcomings in VPN API service.
|
https://support.nordvpn.com/hc/en-us/articles/25202605194257-Invisibility-on-a-local-network-why-we-had-to-build-a-broken-feature
|
What is a jailbroken device
|
### What does the term mean?
Jailbreaking refers to bypassing of certain device restrictions. These restrictions are set by the manufacturer, usually in order to increase the security and the reliability of their devices. For instance, Apple restricts the ability of its customers when it comes to downloading applications from outside the Apple App Store. In order to sideload applications, which is to download them from an unofficial source, users must first jailbreak their iOS devices. By doing so, root access is gained, meaning that users can modify the needed files and directories that are otherwise hidden.
Essentially, jailbreaking provides greater control over one's device. However, additional freedom comes at a risk to security as well as privacy. One example stems from potential malware that can be downloaded from insecure sources. Unlike the Apple App Store where apps are thoroughly checked, there is no guarantee that the apps from outside will be safe. In the case that they indeed possess malware, your credentials and other personal information could be stolen without your knowledge.
### How can I know if my device is jailbroken, and can NordVPN protect me if it is?
First of all, the iOS version of the NordVPN application comes with a system that automatically detects whether or not your device could be jailbroken. If it is, you will be greeted with the following message:
Additionally, you can also find the jailbreak indication by scrolling to the bottom of the Settings menu:
If you suspect that your device may have malware or spyware installed, we do not recommend installing and using NordVPN. This is because your credentials may be stolen by malicious applications. Additionally, although NordVPN encrypts your connection to the internet, as well as protects your privacy online, it cannot prevent damage from downloading the above-mentioned files.
|
https://support.nordvpn.com/hc/en-us/articles/20465988825873-What-is-a-jailbroken-device
|
Switching protocol to OpenVPN UDP or TCP (iOS)
|
1. Open the application and click on the profile icon in the bottom right corner. 
2. Open the settings menu (gear icon).
3. Click on the Protocol tab.
4. Select the OpenVPN (UDP) or OpenVPN (TCP) option.
|
https://support.nordvpn.com/hc/en-us/articles/20465699170321-Switching-protocol-to-OpenVPN-UDP-or-TCP-iOS
|
How can I use NordLynx in the NordVPN app for iOS
|
NordLynx is the technology we built around the WireGuard® protocol. It lets you experience WireGuard’s speed benefits without compromising your privacy.
1. Install the [NordVPN app for iOS](https://nordvpn.com/download/ios/).
2. Navigate to the profile in the bottom right-hand corner:
3. Tap on the gear icon in the upper right corner:
4. Tap on Protocol.
5. Select NordLynx and connect to VPN.
Done! You are now using the NordLynx protocol on your iOS device.
WireGuard is a registered trademark of Jason A. Donenfeld.
|
https://support.nordvpn.com/hc/en-us/articles/20459436694801-How-can-I-use-NordLynx-in-the-NordVPN-app-for-iOS
|
Manual OpenVPN connection setup on iOS 15
|
Note: The OpenVPN app supports only 15 and newer versions of iOS.
Please follow these OpenVPN setup instructions on your [iOS 15 device](https://nordvpn.com/download/ios/):
1. Go to the App Store on your iPhone/iPad.
2. Tap on Search bar.
3. Enter "openvpn connect" in the search bar.
4. Find the OpenVPN Connect application and tap on its installation button.
5. Once the app is installed, download the .ovpn configuration file. You may also use [NordVPN server recommendation tool](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/).
Follow the steps below to find the manual connection configuration files:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the OpenVPN configuration files tab.
4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. When the configuration is downloaded, select the Downloads button in the top right corner. After that, click on the downloaded configuration.
2. When the downloaded configuration opens up, select Share button in the top right corner.
3. In the Share sheet, tap Copy to OpenVPN button.
4. Inside the OpenVPN application, select File and tap Add to add the imported configuration.
5. You will get a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.
6. Enter your NordVPN service credentials.
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. Tap on the switch of the imported configuration to connect to a VPN server.
2. To change a server, tap on the slider button to disconnect. Tap on another imported profile to connect to the other server.
3. To disconnect, tap on the same button you used to connect.
|
https://support.nordvpn.com/hc/en-us/articles/20459314635281-Manual-OpenVPN-connection-setup-on-iOS-15
|
Change your DNS servers on iOS
|
You can manually configure the DNS servers in your iOS settings. Here is how:
1. Open Settings;
2. Tap on Wi-Fi. If it's switched off, turn it on;
3. Pick a Wi-Fi network and tap on the blue i icon;
4. Tap Configure DNS and select Manual;
5. Tap Add Server and add these DNS addresses:103.86.96.100103.86.99.100
6. Tap Save.
|
https://support.nordvpn.com/hc/en-us/articles/20398776567313-Change-your-DNS-servers-on-iOS
|
NordVPN Post-quantum encryption explained
|
Post-quantum encryption protects your VPN connection against potential quantum computer attacks. Currently, this encryption works with the NordLynx protocol only, therefore post-quantum encryption will be disabled when you use a dedicated IP, other protocols, Obfuscated servers or Meshnet.
NordVPN Post-quantum encryption is available on [Linux]( [Windows]( [Android]( [iOS](https://support.nordvpn.com/hc/en-us/articles/30046321712529-NordVPN-Post-quantum-encryption-explained#01JKQJSPN00W572Y1VHYZZCQJ7), [tvOS](https://support.nordvpn.com/hc/en-us/articles/30046321712529-NordVPN-Post-quantum-encryption-explained#01JKQN5BSNHG9BX6PV8EEQ6C49), and [Android TV](https://support.nordvpn.com/hc/en-us/articles/30046321712529-NordVPN-Post-quantum-encryption-explained#01JKQNJQSTDV2R7VQ5881RCP7Q).
## On Linux:
To enable or disable the post-quantum protection in NordVPN on your Linux machine, run one of the following commands:
```
nordvpn set pq on/off
```
or
```
nordvpn set post-quantum on/off
```
NordVPN post-quantum protection is the recommended option for connecting to NordVPN servers on your Linux device.
## On Windows:
To enable the post-quantum protection on your Windows machine, follow these steps:
1. Open the settings menu.
2. Click on Connections.
3. Scroll down to Post-quantum encryption and enable it.After you’ve done these steps - Post-quantum encryption will be enabled on your Windows device.
## On macOS:
To enable the post-quantum protection on your macOS device, follow these steps:
1. Open the settings menu in the NordVPN app.
2. In the general tab, enable Post-quantum encryption toggle.
## On Android:
To enable post-quantum protection on your Android device, follow these steps:
1. Tap on the Profile icon in the bottom navigation bar.
2. Head over to the Settings section.
3. Enable Post-quantum encryption toggle.
## On iOS:
To enable post-quantum protection on your iOS device, follow these steps:
1. Tap on the Profile icon in the bottom navigation bar.
2. Select Settings at the top right.
3. Enable the Post-quantum encryption toggle.
## On tvOS:
To enable post-quantum protection on your tvOS device, follow these steps:
1. Open Settings and turn on Post-quantum encryption.
## On Android TV:
Enable post-quantum protection on your Android TV device by following these steps:
1. Open Settings on the left-hand side menu and turn on Post-quantum encryption under App settings.
## Compatibility of post-quantum NordVPN
Although post-quantum encryption enhances security, there are some limits to how VPNs function:
* OpenVPN Protocol: As of right now, post-quantum protection is only compatible with the NordLynx technology and does not support OpenVPN. If you try to enable post-quantum protection with OpenVPN, the following error will display:"Post-quantum encryption is unavailable with OpenVPN. Switch to NordLynx to activate post-quantum protection"
* Meshnet Feature: Meshnet, which turns on private connections across devices, is incompatible with post-quantum protection. If both features are active, the following error will display:"Post-quantum VPN and Meshnet are not compatible. Please disable one feature to use the other."
* Dedicated IPs: Dedicated IP addresses do not support post-quantum protection. If you want to connect to a dedicated IP while post-quantum protection is enabled, you will need to disable the post-quantum feature first.
Using post-quantum protection means taking better precautions to secure your data for the future. NordVPN will continue to develop post-quantum security functionality to allow your digital privacy to remain safe now and in the future.
|
https://support.nordvpn.com/hc/en-us/articles/30046321712529-NordVPN-Post-quantum-encryption-explained
|
Split Tunneling feature on NordVPN extension
|
Split Tunneling in NordVPN proxy extension is a feature that allows you to split your browser traffic. If some websites do not work with a VPN or you simply do not want to have the traffic routed through a VPN you can bypass URLs and domains. In other words, it allows you to specify the URLs and domains you want to access with your real IP address and unencrypted traffic.
|
https://support.nordvpn.com/hc/en-us/articles/20321703651985-Split-Tunneling-feature-on-NordVPN-extension
|
How to use NordVPN Tray functionality on Linux
|
With the release of the 3.18.0 NordVPN version for Linux, we introduce a new feature for all supported Linux devices – The tray icon. This feature allows you to see and control NordVPN connections more easily.
In order to connect to the VPN, you’ll have to install [NordVPN on your Linux](https://nordvpn.com/download/linux/) device and log in.
## Using Tray on Linux
By default, the NordVPN Tray function should be visible at the top right of your screen when the VPN is open. In case you are unable to see it, open the terminal and enter any NordVPN-related command, such as:
```
nordvpn login
```
or
```
nordvpn
```
At the top right of your screen, you will see a white NordVPN logo. This means you’re not connected to the VPN:
When you click on it, you will see the following information:
* VPN connection status, which will indicate that you're disconnected;
* Quick connect button to connect to a recommended server;
* The settings button, where you can toggle the tray icon and notifications;
* The option to log in, or, if you are already logged in, you will see the email address of your account;
* Log out button;
* Quit button to close the app.
Once you’re connected, the NordVPN logo will be blue instead:
If you click on the blue logo, you will see your VPN connection status and information along with an additional disconnect button:
And now you know how to use the Tray functionality on Linux. Read more on using NordVPN on Linux.
|
https://support.nordvpn.com/hc/en-us/articles/25538632595601-How-to-use-NordVPN-Tray-functionality-on-Linux
|
Linux error: 'Permission denied accessing /run/nordvpn/nordvpnd.sock'
|
If you're encountering an issue similar to what you see in the header, here's what you need to do:
1. Run the following command in the terminal:
```
sudo usermod -aG nordvpn $USER
```
2. Restart your device.
If you get an error “Whoops! /run/nordvpn/nordvpnd.sock not found,” run the following commands until the issue is fixed:
```
sudo systemctl restart nordvpnd
```
```
sudo systemctl start nordvpnd
```
```
sudo systemctl enable nordvpnd
```
If the issue persists, follow the troubleshooting steps below:
1. Restart your device.
2. [Reset the app](https://support.nordvpn.com/hc/en-us/articles/20323633965969-Resetting-your-application-preferences-on-Linux).
3. [Reinstall the NordVPN app for Linux](https://nordvpn.com/download/linux/).
4. Check your firewall settings.
5. [Connect manually](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
If you can’t resolve the problem, please [contact NordVPN](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support).
|
https://support.nordvpn.com/hc/en-us/articles/20466091071505-Linux-error-Permission-denied-accessing-run-nordvpn-nordvpnd-sock
|
How to build the NordVPN Docker image
|
Docker is a tool for easy deployment and management of applications in lightweight containers. Setting up NordVPN on a Docker container will secure your internet connection and protect your online privacy of other Docker containers as well.
## Setting up the Docker environment
To build the NordVPN Docker image on Linux, you will first need to set up the Docker environment:
1. [Install the Docker engine on Linux](https://docs.docker.com/engine/install/ubuntu/).
2. Once you have Docker installed, go to the terminal.
3. Create a new directory for your image using this command:
```
mkdir <directory name>
```
4. Go to the created directory:
```
cd <path/to/directory>
```
5. Create a Dockerfile:
```
touch Dockerfile
```
6. Go to the file with your preferred text editor. In this example, we use nano.
```
nano Dockerfile
```
7. Copy and paste the following script into the file:
```
FROM ubuntu:24.04RUN apt-get update && \
apt-get install -y --no-install-recommends wget apt-transport-https ca-certificates && \
apt-get install -y --no-install-recommends wget apt-transport-https ca-certificates && \ wget -qO /etc/apt/trusted.gpg.d/nordvpn_public.asc https://repo.nordvpn.com/gpg/nordvpn_public.asc && \ echo "deb https://repo.nordvpn.com/deb/nordvpn/debian stable main" > /etc/apt/sources.list.d/nordvpn.list && \ apt-get update && \ apt-get install -y --no-install-recommends nordvpn && \ apt-get clean && \ rm -rf /var/lib/apt/lists/*ENTRYPOINT /etc/init.d/nordvpn start && sleep 5 && /bin/bash -c "$@"CMD bash
```
8. Click Ctrl + X, then Y, and finally, Enter to save and exit.
Now, you've successfully set up a Docker environment for further NordVPN Docker image building.
## Building the NordVPN Docker image
After you have set up the environment in Docker, make sure you’re in the same directory you have just created, which stores the Dockerfile. Once you’re certain you’re in the correct directory, you can proceed with building the NordVPN Docker image by following these steps:
1. Build the image with this command (add your desired image name):
```
sudo docker build -t <image name> .
```
Note: Do not forget the dot at the end of the command line.
2. Run the image:
```
sudo docker run -it --hostname mycontainer --cap-add=NET_ADMIN --sysctl net.ipv6.conf.all.disable_ipv6=0 <image name>
```
Explanation:-it - instructs Docker to allocate a pseudo-TTY connected to the container’s stdin; creating an interactive bash shell in the container;--cap-add - needed to successfully run the NordVPN Daemon and connect to our servers;--sysctl net.ipv6.conf.all.disable_ipv6=0 - [disables IPv6 traffic on Linux](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) for the NordVPN container, making sure that there are no leaks after connecting to our servers.--hostname - the hostname for your container. The flag should be used to prevent Meshnet hostname from changing after restarting the Docker container.
3. [Login to NordVPN using a token](https://support.nordvpn.com/hc/en-us/articles/20286980309265-How-to-use-a-token-with-NordVPN-on-Linux) method:
```
nordvpn login --token <your token>
```
After the steps are done, you have successfully set up NordVPN Docker image.
For more detailed information on how to use Docker, check the Docker documentation.
|
https://support.nordvpn.com/hc/en-us/articles/20465811527057-How-to-build-the-NordVPN-Docker-image
|
Switching connection protocol to OpenVPN UDP or TCP on Linux
|
1. Open the Terminal (Ctrl + Alt + T shortcut).
2. Enable OpenVPN with the following command:nordvpn set technology openvpn
3. Type the following command:nordvpn set protocol tcp (for OpenVPN TCP)ornordvpn set protocol udp (for OpenVPN UDP)
You can also read about the [difference between TCP and UDP](https://nordvpn.com/blog/tcp-or-udp-which-is-better/) protocols.
|
https://support.nordvpn.com/hc/en-us/articles/20465783529233-Switching-connection-protocol-to-OpenVPN-UDP-or-TCP-on-Linux
|
Troubleshooting NordVPN connectivity issues on Linux
|
If you’re having trouble connecting to NordVPN on your Linux device, you can try making a few adjustments. Check if the issue persists after following each set of Linux troubleshooting commands below.
1. Update the NordVPN app:
* Open the terminal.
* Type the following commands to update the app:sudo apt update (or sudo apt-get update)sudo apt upgrade (or sudo apt-get upgrade)
2. Reinstall the app:
* Type the following command to remove the app:sudo apt --purge autoremove nordvpn* (or sudo apt-get --purge autoremove nordvpn*)
* Reinstall the app following our tutorial on [how to install NordVPN on Linux](https://support.nordvpn.com/hc/en-us/articles/19445292364689-Installing-and-using-NordVPN-on-Linux).
3. If you see the “Whoops! Cannot reach System Daemon” error, enter the following commands:
sudo systemctl start nordvpnd sudo systemctl enable nordvpnd
4. If you get an error message: “rotating: transport rotator: ptr timer is locked.”, try the following methods:
* Run the following command to restart the NordVPN daemon: sudo systemctl restart nordvpnd
* Try to disable IPv6 system-wide, as shown in [this](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) article.
5. If NordVPN is not connecting on Linux after you’ve tried all of the above, try connecting using the [manual connection method](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
|
https://support.nordvpn.com/hc/en-us/articles/20398047039889-Troubleshooting-NordVPN-connectivity-issues-on-Linux
|
How to get connection logs from the NordVPN Browser Extension
|
When troubleshooting NordVPN Browser Extension issues with the our customer support team, they may ask you to upload the connection log files from it. Below you can find the steps on how to download them.
1. Open the NordVPN Browser Extension.
2. Click on the Get help menu item.
3. Click Download – you will find the logs file in your downloads directory.
|
https://support.nordvpn.com/hc/en-us/articles/29758845534993-How-to-get-connection-logs-from-the-NordVPN-Browser-Extension
|
Connect to NordVPN with Firefox extension
|
## Setting up NordVPN extension on Firefox
You can get the [VPN service for Firefox](https://nordvpn.com/download/firefox-extension/) from the [Firefox website for extensions](https://addons.mozilla.org/en-US/firefox/addon/nordvpn-proxy-extension/).
1. To install the extension click Add to Firefox.
2. Afterward, you will be prompted to grant permission for this application, click Add.
3. After that, you will be asked to allow the extension to run in a private window, check this and click "Okay". 
4. After the installation is finished NordVPN logo will appear on the Toolbar on the top right corner of the browser.
5. Click on the NordVPN logo and you will be prompted to sign in, use your NordVPN credentials to do so. 
## Using and customizing the NordVPN Firefox Extension
Let's look at how you can make the first connection and adjust the extension settings to suit your needs. 
1. Protected status: when you connect to a NordVPN server, this bar will confirm that your connection is successful by displaying the status as Protected.
2. Quick Connect: the fastest way to begin using the NordVPN extension. After pressing Quick Connect, you'll be immediately connected to a NordVPN server.
3. Search: whereas the Quick Connect option will decide on a server location for you, this option allows you to specify the country of the NordVPN server.
4. Settings: here, you can find your General, Connection, Security and privacy settings.General: in these settings, you can find your subscription information, application appearance, language preferences, and a function to import and export [split tunneling](https://support.nordvpn.com/hc/en-us/articles/20321703651985-Split-Tunneling-feature-on-NordVPN-extension) settings.Connection: when accessing connection settings, you can choose to automatically connect to NordVPN servers or add URLs that you wish to be excluded from the NordVPN connection.Security and privacy: enable the [WebRTC](https://support.nordvpn.com/hc/en-us/articles/20318383008529-How-to-stop-WebRTC-leaks) Leaks option and the [Threat Protection](https://support.nordvpn.com/General-info/Features/1047407402/What-are-Threat-Protection-and-Threat-Protection-Lite.htm) feature. Also, choose to turn on security warnings for suspicious websites.
5. Support Assistance: more information about the extension and live chat with an agent option can be found here.
6. Notifications: updates and news about the NordVPN extension.
7. Main extension window: If you click here, you can open the main extension window.
8. List of Recently Connected Countries: This section displays the countries to which you have established a recent connection. In case you haven't connected to any server yet, you will find recommendations for countries to connect to.
|
https://support.nordvpn.com/hc/en-us/articles/20350669461137-Connect-to-NordVPN-with-Firefox-extension
|
What is a NordVPN browser extension and why do I need it?
|
NordVPN extension for [Chrome](https://support.nordvpn.com/hc/en-us/articles/20349533941265-How-to-set-up-NordVPN-with-Chrome-extension), [Edge](https://support.nordvpn.com/hc/en-us/articles/19627093939601-Connect-to-NordVPN-with-Edge-Extension), and [Firefox](https://support.nordvpn.com/hc/en-us/articles/20350669461137-Connect-to-NordVPN-with-Firefox-extension) browsers sends your traffic through the proxy server and allows you to have a different IP address that hides your location and identity. Not all websites protect your connection (HTTPS) and encrypt your online traffic. With the NordVPN extension, your browsing information will be secured and your online presence will not be visible to anyone.
The extension also offers these features:
* Split Tunneling allows you to split your traffic through different URLs and domains.
* Block the WebRTC (communication protocol that relies on JavaScript) by blocking it you can avoid leaking your real IP address.
* The Threat Protection function blocks intrusive ads and unsafe websites based on DNS filtering. Make sure you’re connected to the NordVPN server for this feature to work.
Note: Currently NordVPN Extension is not supported on Opera browser.
|
https://support.nordvpn.com/hc/en-us/articles/20322621196945-What-is-a-NordVPN-browser-extension-and-why-do-I-need-it
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Can I use NordVPN app and NordVPN extension simultaneously?
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It is not recommended to connect to both extension and app at the same time since it would create a double connection and can slow your traffic down.However, if you want to use the NordVPN browser extension and app at the same time, you could exclude your browser app (e.g Chrome, Firefox, Edge) from VPN traffic on Windows OS split tunneling feature, connect to VPN on the NordVPN App and NordVPN extension at the same time.
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https://support.nordvpn.com/hc/en-us/articles/20321339032465-Can-I-use-NordVPN-app-and-NordVPN-extension-simultaneously
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How to set up NordVPN with qBittorrent?
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Configure your NordVPN qBittorrent proxy settings to use the qBittorrent client with the NordVPN proxy.
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https://support.nordvpn.com/hc/en-us/articles/20195967385745-NordVPN-proxy-setup-for-qBittorrent
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NordVPN proxy setup for qBittorrent
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NordVPN works with qBittorrent and most other peer-to-peer platforms, so usually there’s no need for a proxy.
If for some reason you cannot use the [NordVPN app](https://nordvpn.com/download/) but still want to access qBittorrent safely, set up a proxy for qBittorrent by connecting to [NordVPN servers](https://nordvpn.com/servers/).
Note that NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
## How to set up NordVPN with qBittorrent?
Configure your NordVPN qBittorrent proxy settings to use the qBittorrent client with the NordVPN proxy.
1. Open qBittorrent.
2. Navigate to the application preferences by clicking Tools > Options. Alternatively, press Alt + O on your keyboard.
3. Select Connection.
4. Locate the Proxy server section and fill in the following information:• Type: SOCKS5• Host: Address of the proxy server of your choiceChoose from this list of servers:amsterdam.nl.socks.nordhold.netatlanta.us.socks.nordhold.netdallas.us.socks.nordhold.netlos-angeles.us.socks.nordhold.netnl.socks.nordhold.netse.socks.nordhold.netstockholm.se.socks.nordhold.netus.socks.nordhold.netnew-york.us.socks.nordhold.netsan-francisco.us.socks.nordhold.netdetroit.us.socks.nordhold.net
* Port: 1080
* Select the Use proxy for peer connections and the Authentication checkboxes.
* Username: Your NordVPN service username
* Password: Your NordVPN service password
* You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
1. Click Set up NordVPN manually.
2. You will receive a verification code in your email that you use for NordVPN services. Type the code in: 
3. Copy the credentials using the “Copy” buttons on the right:
1. Click Apply and OK to save the changes.
## How to check if your proxy setup is working
You’ve connected to a NordVPN server via SOCKS5 proxy. But just to be sure, let’s check whether it is working correctly.
1. Visit the [ipleak.net](https://ipleak.net/) website.
2. Scroll down to the Torrent Address detection section, click Activate, and click this Magnet Link.
3. A new window will show up, prompting you to open qBittorrent. Select Open qBittorrent.Important: keep ipleak.net open.
4. When qBittorrent is open, click OK to add the torrent.
5. While the torrent is downloading metadata, return to the ipleak website.
6. Under Torrent Address detection, you should see the IP address of your chosen proxy server.If no address is showing, click the Refresh button to update the results.
If you see the NordVPN server IP address, it means that qBittorrent is downloading files through the NordVPN SOCKS5 proxy server and your downloads are secured!
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https://support.nordvpn.com/hc/en-us/articles/20195967385745-NordVPN-proxy-setup-for-qBittorrent
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NordVPN Proxy servers explained
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In computer networks, a [proxy server](https://nordvpn.com/blog/proxy-server/) acts as an intermediary for queries from internet users seeking resources from other servers. In almost all cases, a proxy server does not have any encryption and works only on a browser. Meanwhile, a [VPN](https://nordvpn.com/) has strong encryption, especially if it is OpenVPN, and it encrypts all your internet traffic entirely.
## NordVPN proxy servers
A proxy server serves various purposes, such as ensuring anonymity, speeding up internet access through caching, saving bandwidth, logging usage, scanning for malware, bypassing restrictions, and enforcing access policies. It can also help bypass filters, parental controls, and cross-domain restrictions for accessing external content.
[NordVPN’s browser extensions](https://nordvpn.com/features/proxy-extension/) use proxy servers to route your browser’s traffic, giving you a different IP address and masking your real one, ensuring your data’s security and encryption. That being said, using the NordVPN app is still more secure, as it encrypts all of your data, not just the browser’s.
## SOCKS5 proxy
SOCKS is an internet protocol used by proxy servers to route network packets between clients and servers, operating at Layer 5 of the OSI model. [SOCKS5](https://nordvpn.com/blog/socks5-proxy/), used by NordVPN proxy servers, supports both TCP and UDP traffic, provides authentication for authorized access, and handles connections at a lower level than HTTP proxies, making it highly versatile for various network tasks.
## Proxy setup guides
Follow the guides below to set up a proxy connection in the application of your choice.
* [qBittorrent](https://support.nordvpn.com/hc/en-us/articles/20195967385745-NordVPN-proxy-setup-for-qBittorrent)
* [Bittorrent](https://support.nordvpn.com/hc/en-us/articles/20465085067665-NordVPN-proxy-setup-for-BitTorrent)
* [uTorrent](https://support.nordvpn.com/hc/en-us/articles/19449763497489-NordVPN-proxy-setup-for-uTorrent)
* [Vuze](https://support.nordvpn.com/hc/en-us/articles/20458691129105-NordVPN-proxy-setup-on-Vuze)
* [Deluge](https://support.nordvpn.com/hc/en-us/articles/20341624031505-NordVPN-proxy-setup-on-Deluge)
Additionally, keep in mind that NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN Terms of Service.
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https://support.nordvpn.com/hc/en-us/articles/19685375790865-NordVPN-Proxy-servers-explained
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NordVPN proxy setup for uTorrent
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You can use NordVPN with uTorrent and other peer-to-peer platforms without setting up a proxy.
However, if you don’t want to use the[ NordVPN app](https://nordvpn.com/download/) for uTorrent, setting up a NordVPN proxy is a great alternative.
Note that NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN[ Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
## How to set up NordVPN with uTorrent
1. Open uTorrent.
2. In the menu bar, click Option > Preferences. Alternatively, press Ctrl + P on your keyboard.
3. Select the Connection section.
4. Under Proxy Server, from the Type dropdown, select Socks5.
5. In the Proxy field, enter an address of a selected proxy server.Here is a list of servers you can choose from:amsterdam.nl.socks.nordhold.netatlanta.us.socks.nordhold.netdallas.us.socks.nordhold.netlos-angeles.us.socks.nordhold.netnl.socks.nordhold.netse.socks.nordhold.netstockholm.se.socks.nordhold.netus.socks.nordhold.netnew-york.us.socks.nordhold.netsan-francisco.us.socks.nordhold.netdetroit.us.socks.nordhold.net
6. In the Port field, type in 1080.
7. Select the following checkboxes:
* Authentication
* Use proxy for hostname lookups
* Use proxy for peer-to-peer connections
* Disable all local DNS lookups
* Disable features that leak identifying information
* Disable connections unsupported by the proxyAnd enter your authentication details.Username: NordVPN service usernamePassword: NordVPN service password
You can find your NordVPN service credentials (service username and service password) in the[ Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
1. Click Set up NordVPN manually.
2. You will receive a verification code in your email that you use for NordVPN services. Type the code in: 
3. Copy the credentials using the “Copy” buttons on the right:
1. Click Apply and OK to save changes.
## How to check if your proxy setup is working
Let’s check if your proxy setup is working.
1. Visit the[ ipleak.net](http://ipleak.net) website.
2. Scroll down to the Torrent Address detection section, click Activate, and click this Magnet Link.
3. A new window will show up, prompting you to open uTorrent. Select Open uTorrent.Important: keep ipleak.net open.
4. Once uTorrent opens, click OK to add the torrent.
5. While the torrent is downloading metadata, return to the ipleak website.
6. Under Torrent Address detection, you should see the IP address of your chosen proxy server.If no address is showing, click the Refresh button to update the results.
If you see the NordVPN server IP address you selected, the setup is working — uTorrent is downloading files through a NordVPN [SOCKS5 proxy](https://nordvpn.com/blog/socks5-proxy/) server.
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https://support.nordvpn.com/hc/en-us/articles/19449763497489-NordVPN-proxy-setup-for-uTorrent
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How to Set Up VPN on Cudy router
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In this article, you will learn how to set up a NordVPN connection on your Cudy router. Configuring the VPN directly on your router ensures that all devices connected to your network benefit from a secure connection, as all internet traffic will be routed through the VPN.To set up a NordVPN connection on your Cudy router, please follow along to these steps:
1. Open Cudy's admin panel by going to <http://cudy.net>.
2. Open General settings.
3. Click the VPN tab.
4. Enable the VPN and select your protocol as OpenVPN.
5. Go to your [NordAccount](https://my.nordaccount.com/dashboard/), click on NordVPN and select Set up NordVPN manually.
6. Click on Server recommendation and select OpenVPN UDP or TCP.
7. Go back to the VPN tab in the Cudy admin panel and click Browse.
8. Open the downloaded OpenVPN file.Once you have opened the file, you will need to fill in the Username and Password.
9. Go to your [NordAccount](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/service-credentials/) and copy your Service credentials.
10. Enter your credentials in the Username and Password section in the Cody admin panel, and click Save & Apply.
11. Open Advanced Settings.
12. Click on Custom DNS.
13. Enter 103.86.96.100 and 103.86.99.100 into the Preferred DNS & Alternate DNS fields respectively.
Once you have saved and applied the DNS, your NordVPN connection will be ready.
|
https://support.nordvpn.com/hc/en-us/articles/31761845199121-How-to-Set-Up-VPN-on-Cudy-router
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How to check the version of OpenVPN on an AsusWRT-running router
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When having the VPN setup on router level, some connection issues could be caused by the version of OpenVPN. Specifically, if you are using version 2.4.x, you should encounter no OpenVPN-related problems.
In case you have OpenVPN 2.3.x, you'll need to either upgrade your router firmware or switch to AsusWRT-Merlin in order to use NordVPN.
1. After you have logged into the control panel of your router, select VPN in the left sidebar menu.
2. Press on the VPN Client tab at the top of the page.
3. Now, next to the VPN profile, click on 'Activate'. 4. Now, head to System Log. You will see a detailed indication of your connection status. Scroll to the top, that's where you'll find the OpenVPN version.
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https://support.nordvpn.com/hc/en-us/articles/20466863277969-How-to-check-the-version-of-OpenVPN-on-an-AsusWRT-running-router
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DD-WRT setup with FlashRouters Privacy app
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You can set up a VPN on your router easily with [FlashRouters](https://nordvpn.com/flashrouters/).
### DD-WRT firmware build requirements
The minimum required DD-WRT build version for the FlashRouters Privacy App is 02-10-2020-r42335. You can download the latest DD-WRT firmware build for your router model [here](https://support.flashrouters.com/dd-wrt/dd-wrt-features/i-want-to-upgrade-the-dd-wrt-firmware-of-my-flashrouter/).
#### Officially supported routers:
* Asus RT-AC5300
* Asus RT-AC56U
* Asus RT-AC66U
* Asus RT-AC68U
* Linksys WRT1200AC
* Linksys WRT1900AC
* Linksys WRT1900ACv2
* Linksys WRT1900ACS
* Linksys WRT3200ACM
* Linksys WRT32X
* Netgear R6300v2
* Netgear R6400v2
* Netgear R7000
* Netgear R7800
* Netgear R8000
* Netgear R8500
* Netgear R9000
Contact the FlashRouters support if you are uncertain about the model of your router or you can’t find it in the list above.
### How to Install the FlashRouters Privacy App
1. Make sure the router is connected to the internet.
2. Go to Administration > Commands, then copy and paste the following line:
```
curl --silent --retry 3 https://api.flashroutersapp.com/api/v1.0/ddwrt/group/privacy/provider/NordVPN/install | sh
```
3. Click Run Commands.
4. You should see an Installation Successful message.
### How to access the FlashRouters Privacy App
There are a few ways to access the FlashRouters Privacy App:
1. Go to [flashroutersapp.com](https://flashroutersapp.com/)
2. In the DD-WRT settings, go to Status > MyPage
3. Directly at <http://192.168.11.1/MyPage.asp>
### How to connect to NordVPN
1. Make sure you are on the Connect page in the FlashRouters App and enter your NordVPN account username and password.
You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
1. Click Set up NordVPN manually.
2. You will receive a verification code in your email that you use for NordVPN services. Type the code in: 
3. Copy the credentials using the “Copy” buttons on the right:
2. Select a [NordVPN server](https://nordvpn.com/servers/):
* You can scroll through the server dropdown list or type the desired server in the search bar.
* Sort servers by country closest to you.
* Sort servers by least loaded country.
3. Click Connect.
### Using Auto-Connect and Global Kill Switch
1. Check the Auto-Connect box to make FlashRouter connect to NordVPN automatically upon reboot.
2. Check Global Kill Switch to kill internet connection if the VPN disconnects unexpectedly.
### Using the Options page
1. Device Renaming
2. Policy Routing for Devices:
* Default - Connected to VPN
* Kill-Switch - [Kill Switch](https://nordvpn.com/features/vpn-kill-switch/) per device (Global Kill Switch must be disabled)
* VPN-bypass - device connects directly to the ISP
3. Policy Routing for Websites and Host IPs:
### Simple Setup
DNS Servers: Enter any custom DNS servers from a trusted source like Google and OpenDNS, or the NordVPN DNS servers: 103.86.96.100 and 103.86.99.100.Wi-Fi 2.4 GHz: View and/or edit your FlashRouter 2.4 GHz Wi-Fi network SSID or Password. When you click Apply, your router will automatically reboot, and the 2.4 GHz Wi-Fi network information will be updated.Wi-Fi 5.0 GHz: View and/or edit your FlashRouter 5.0 GHz Wi-Fi network SSID or Password. When you click Apply, your router will automatically reboot, and the 5.0 GHz Wi-Fi network information will be updated.Note: If you have a tri-band router, another Wi-Fi 5 GHz section will be in this area.Remember: After changing the Wi-Fi information, you will need to rejoin the network to regain access to your router and the FlashRouters App.Back to DD-WRT: Click if you would like to change additional settings within the DD-WRT firmware GUI.Configure VPN: All done? Move on to the VPN setup in the FlashRouters Privacy App. More information is available [here](https://support.flashrouters.com/dd-wrt/fr-dd-wrt-privacy-app-features/fr-privacy-app-simple-setup-page-changing-basic-router-settings/).
If you have any issues with the FlashRouters App, please contact the FlashRouters support via [this form](https://www.flashrouters.com/contact/).
|
https://support.nordvpn.com/hc/en-us/articles/20462541897617-DD-WRT-setup-with-FlashRouters-Privacy-app
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MikroTik IKEv2 setup with NordVPN
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MikroTik routers support many VPN services, including NordVPN. In particular, MikroTik routers with RouterOS version 6.45 and later let you establish an IKEv2 EAP [VPN tunnel](https://nordvpn.com/blog/vpn-tunnel/) to a NordVPN server. This tutorial explains how you can connect to a VPN on your MicroTik router.
1. Open the terminal in your RouterOS settings.
2. Install the NordVPN root certificate by running the following commands:/tool fetch url="https://downloads.nordcdn.com/certificates/root.der"/certificate import file-name=root.der
3. Connect to the NordVPN server to find out the hostname of the [recommended server](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/). For our example, we used "nl125.nordvpn.com."
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
8. Now you have to set up the IPsec tunnel. We recommend creating a separate profile and proposal configuration to avoid interfering with existing or future IPsec configuration:/ip ipsec profileadd name=NordVPN/ip ipsec proposaladd name=NordVPN pfs-group=noneWhile it is possible to use the default policy template, it is better to create a new policy group and template to separate this configuration from other IPsec configurations./ip ipsec policy group add name=NordVPN/ip ipsec policy add dst-address=0.0.0.0/0 group=NordVPN proposal=NordVPN src-address=0.0.0.0/0 template=yes
9. Create a new “mode config” entry with “responder=no” (no quotation marks) that will request configuration parameters from the server:/ip ipsec mode-configadd name=NordVPN responder=no
10. Create peer and identity configurations. Enter your NordVPN credentials in the username and password parameters:/ip ipsec peeradd address=nl125.nordvpn.com exchange-mode=ike2 name=NordVPN profile=NordVPN/ip ipsec identityadd auth-method=eap certificate="" eap-methods=eap-mschapv2 generate-policy=port-strict mode-config=NordVPN peer=NordVPN policy-template-group=NordVPN username=YourNordVPNServiceUsername password=YourNordVPNServicePassword
11. You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/)
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
2. Now choose what to send over the VPN tunnel. In this example, we have the local network “192.168.88.0/24” behind the router, and we want all traffic from this network to be sent through the tunnel. First, we have to make a new “IP/Firewall/Address” list that consists of our local network./ip firewall address-listadd address=192.168.88.0/24 list=localAssign the newly created "IP/Firewall/Address" list to the "mode-config" configuration:/ip ipsec mode-configset [ find name=NordVPN ] src-address-list=local
3. Verify that the correct source NAT rule is dynamically generated when the tunnel is established./ip firewall nat print
|
https://support.nordvpn.com/hc/en-us/articles/20398642652561-MikroTik-IKEv2-setup-with-NordVPN
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DrayTek Vigor IKEv2 setup with NordVPN
|
This tutorial was officially written by DrayTek. You can find the original tutorial here.
Important update: This tutorial will likely only work for DrayTek routers that have the following version of the firmware:
v2135 - 4.2.1.2 v2765 - 4.2.1.1 v2865 - 4.2.2 v2927 - 4.2.2
Older versions may fail to authenticate.
This tutorial will show you how to create an IKEv2 EAP VPN tunnel from Vigor Router to a NordVPN server.
First, we'll need to get the hostname of the server that we'll be connecting to.In order to find the server best suited for you, follow the steps below:
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Now, let's log into the router's management page.Open a browser of your choice, click on the address bar, type in 192.168.1.1 and press enter (If this does not open the log-in prompt, please check your router's manual for the proper IP address).You should see a log-in prompt appear. The default Username and Password should both be 'admin' or 'admin'/blank.
2. Now, navigate to Certificate Management >> Trusted CA Certificate. When there, click IMPORT.
3. We will need to import the NordVPN root CA certificate, which you must first download by following this link: <https://downloads.nordcdn.com/certificates/root.der>.
4. Afterwards, press on Choose File and select the root file which you downloaded in the previous step. Later, click Import.
5. Wait for a few seconds until the router responds Import Success and the Certificate Status shows OK.
6. Then, go to VPN and Remote Access >> IPsec Peer Identity.Here, you need to set the profile name to NordVPN.
* Also, check Enable this account
* And, select Accept Any Peer ID
7. Following that, go to VPN and Remote Access >> LAN to LAN, click on an available index number, and edit the profile as follows.In Common Settings:
* Give it a profile name
* Check Enable this profile
* Set Call Direction to "Dial-Out"
* At Dial-Out Through, select the WAN interface for VPN connection
8. In Dial-Out Settings:
* Select IPsec Tunnel and IKEv2
* Select IPsec EAP for the VPN server type
* Enter the hostname of the VPN server you got in step 1 at Server IP address/Hostname
* Enter your NordVPN service Username
* Enter your NordVPN service PasswordYou can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. * Choose Digital Signature for IKE Authentication Method and select the IPsec Peer Identity Profile created in step 5 for Peer ID
* Select AES with Authentication for IPsec Security Method
* Click Advanced
* 
2. In the IKE advanced settings pop-up window, configure the following:
* IKE phase 1 proposal as AES256_SHA1_G14
* IKE phase 2 proposal as AES256_SHA1
* IKE phase 1 key lifetime as 28800
* IKE phase 2 key lifetime as 3600
3. Click OK to close the window. At TCP/IP Network Settings:
* Enter Remote Network IP as 0.0.0.0
* Select Remote Network Mask to 0.0.0.0/00
* Change Routing to NAT for this VPN connection
* (optional) Enable Change Default Route to this VPN tunnel option if you want to route all traffic through NordVPN.
4. After finishing the above settings, you can check the VPN status via VPN and Remote Access >> Connection Management page.
### Optional
You can create Policy Route via Routing >> Load-Balance/Route Policy to send specific traffic to the NordVPN tunnel. To verify the policy, you can use the command “tracert” to check if the defined traffic is going through the VPN tunnel correctly.
|
https://support.nordvpn.com/hc/en-us/articles/20397988815633-DrayTek-Vigor-IKEv2-setup-with-NordVPN
|
pfSense 2.5 Setup with NordVPN
|
Disclaimer: With the 2.5.0 update, pfSense routers now have built-in WireGuard VPN client. Currently, it is impossible to setup the NordLynx protocol on pfSense routers using the WireGuard client, as the NordLynx protocol is only available with the NordVPN application on desktop and mobile devices at this time. More information regarding the availability of NordLynx can be found [here](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx).
1. To set up OpenVPN on pfSense 2.5.0, access your pfSense from your browser, then navigate to System > Certificate Manager > CAs. Select +Add.You should see this screen:
2. For this tutorial, we will configure our pfSense to connect to a server in the Netherlands, but you should connect to a suggested server.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
Fill in the fields as follows:Descriptive Name: NordVPN_CA (we are using this name for the sake of this manual — you can use any name you like)Method: Import an existing Certificate AuthorityTrust Store: UncheckRandomize Serial: UncheckCertificate data:
```
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
```
Do not edit anything else. Press Save.3. Navigate to VPN > OpenVPN > Clients and press +Add.
4. Fill in the fields as follows:Disable this client: UncheckServer mode: Peer to Peer (SSL/TLS)Protocol: UDP on IPv4 only (you can also use TCP)Device mode: tun – Layer 3 Tunnel ModeInterface: WANLocal port: Leave blankServer host or address: the hostname of the server recommended to you (in our case, it’s de855.nordvpn.com);Server port: 1194 (use 443 if you use TCP)Proxy host or address: Leave blankProxy port: Leave blankProxy Authentication: noneDescription: Any name you like. We will use NordVPN.USER AUTHENTICATION SETTINGSUsername: Your NordVPN service username.Password: Your NordVPN service password.
You can find your NordVPN service credentials (service username and service password) in the[ Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/)
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
Authentication Retry: leave unchecked.CRYPTOGRAPHIC SETTINGSTLS Configuration: Use a TLS Key - Check; Automatically generate a TLS key - UncheckTLS Key:
```
-----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1-----
```
TLS Key Usage Mode: TLS AuthenticationTLS keydir direction: Use default directionPeer certificate authority: NordVPN_CAPeer Certificate Revocation list: Do not defineClient certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different)Data Encryption Negotiation: CheckData Encryption Algorithms: AES-256-GCM and AES-256-CBCFallback Data Encryption Algorithm: AES-256-CBCAuth digest algorithm: SHA512 (512-bit)Hardware Crypto: No Hardware Crypto AccelerationTUNNEL SETTINGSIPv4 tunnel network: Leave blankIPv6 tunnel network: Leave blankIPv4 remote network(s): Leave blankIPv6 remote network(s): Leave blankLimit outgoing bandwidth: Leave blankAllow Compression: Refuse any non-stub compression (Most Secure)Topology: Subnet – One IP address per client in a common subnetType-of-Service: UncheckDon’t pull routes: UncheckDon’t add/remove routes: CheckADVANCED CONFIGURATIONCustom Options
tls-client;remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server;
UDP FAST I/O: UncheckExit Notify: DisabledSend/Receive Buffer: DefaultGateway creation: IPv4 onlyVerbosity level: 3 (recommended)5. Navigate to Interfaces > Interface Assignments and Add the NordVPN interface.6. Press on the OPT1 to the left of your assigned interface and fill in the following information:Enable: CheckDescription: NordVPNMac Address: Leave blankMTU: Leave blankMSS: Leave blank
Do not change anything else. Just scroll down to the bottom and press Save.
7. Navigate to Services -> DNS Resolver -> General SettingsEnable: CheckListen port: Leave as isEnable SSL/TLS Service: UncheckSSL/TLS Certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different);SSL/TLS Listen Port: Leave as isNetwork Interfaces: AllOutgoing Network Interfaces: NordVPNSystem Domains Local Zone Type: TransparentDNSSEC: UncheckPython Module: UncheckDNS Query Forwarding: Enable forwarding mode - Check; Use SSL/TLS for outgoing DNS Queries to Forwarding Servers - UncheckDHCP Registration: CheckStatic DHCP: CheckOpenVPN Clients: UncheckClick Save.
8. While in DNS Resolver, select Advanced Settings at the top and fill in the following:ADVANCED PRIVACY OPTIONS:Hide Identity: CheckHide Version: CheckQuery Name Minimization: UncheckStrict Query Name Minimization: UncheckADVANCED RESOLVER OPTIONS:Prefetch Support: CheckPrefetch DNS Key Support: CheckHarden DNSSEC Data: UncheckDo not change anything else. Just scroll down to the bottom and press Save
9. Navigate to Firewall > NAT > Outbound and select Manual Outbound NAT rule generation. Press Save. Six rules will appear. Delete all IPv6 rules and add a new one.9.1. Interface: NordVPN.9.2. Address Family: IPv49.3. Source: your LAN subnet, for example 192.168.2.0/24.9.4. Click Save. At the end, it should look like this:
Please note that the newly created NAT rule must be on top.
10. Navigate to Firewall > Rules > LAN and delete the IPv6 rule. Also, edit the IPv4 rule.10.1. Press on Display Advanced10.2. Change Gateway to NordVPN10.3. Click Save.Now it should look like this:
11. Go to System > General Setup and fill in the fields as follows:DNS Server 1: 103.86.96.100; noneDNS Server 2: 103.86.99.100; NordVPN_VPNV4 - opt1 - ...Leave everything else as it is. Click Save.
12. Now navigate to Status > OpenVPN. The status and it should state that the service is “up”.
13. You can also check the connection log file under Status > System Logs > OpenVPN:
That’s it! pfsense VPN setup is complete, and you should now have a [VPN connection](https://nordvpn.com/what-is-a-vpn/).
If the IP does not change after setting up the VPN, try restarting the pfSense router and check the IP then.
|
https://support.nordvpn.com/hc/en-us/articles/20382523899281-pfSense-2-5-Setup-with-NordVPN
|
How to get connection logs on iOS
|
This short article will teach you how to acquire connection logs when using our app on an iOS device, such as an iPad or an iPhone.
1. Open the NordVPN application;
2. Click on the Profile icon.
3. Head to the Settings menu (gear icon in the top-right corner);
4. Scroll down to the very bottom of the settings page:
5. Tap the "App version..." 10 times.
6. You will see two options:
* Copy app logs - send these to our support if you're facing application issues;
* Copy VPN status and error logs - send these logs to our support so they can troubleshoot connection issues.
7. Paste the logs directly to us, either via [e-mail or chat](https://nordvpn.com/contact-us/).
|
https://support.nordvpn.com/hc/en-us/articles/20465912080785-How-to-get-connection-logs-on-iOS
|
How to configure AsusTor 2.7.1 and above
|
This guide was created using ASUSTOR ADM 4.2.1.DGE2
Follow these steps to set up a NordVPN connection on your ASUSTOR NAS:
1. Log in to your NAS using an internet browser.
2. Open Settings and select the Network section.
3. Switch to the Network interface tab and click Add > Create VPN.
4. In the Add VPN configuration window, select OpenVPN and click Next.
5. Select Import configuration files from the OpenVPN provider and click Next.
6. Fill in the following information:
* Name: NordVPN
* Account: Your NordVPN service username
* Password: Your NordVPN service passwordFind your NordVPN credentials on your [Nord Account dashboard](https://my.ndaccount.com/).
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. Download the desired NordVPN server’s OpenVPN Configuration files.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
Here, you are also able to find the NordVPN service credentials.
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. Next to Import file(s), click Expand and Add.
2. Select your downloaded server configuration file and click Open.
3. Paste the credentials together with the chosen server and click Finish.
When the new network interface is created, select it and click Action > Connect. Now your NAS is connected to a NordVPN server.
|
https://support.nordvpn.com/hc/en-us/articles/21893059616529-How-to-configure-AsusTor-2-7-1-and-above
|
Can I use NordVPN on Synology NAS?
|
Yes, Synology DiskStation Manager 6.1 and later versions support NordVPN. This article explains what you need to do in order to set up NordVPN on your device. We also have instructions on [how to set up a VPN on Synology 5.1 NAS](https://support.nordvpn.com/hc/en-us/articles/20343522984337-How-to-configure-Synology-5-1-NAS).
|
https://support.nordvpn.com/hc/en-us/articles/20195188057617-How-to-set-up-a-VPN-on-Synology-6-1-NAS
|
How to set up a VPN on Synology 6.1 NAS
|
## Can I use NordVPN on Synology NAS?
Yes, Synology DiskStation Manager 6.1 and later versions support NordVPN. This article explains what you need to do in order to set up NordVPN on your device. We also have instructions on [how to set up a VPN on Synology 5.1 NAS](https://support.nordvpn.com/hc/en-us/articles/20343522984337-How-to-configure-Synology-5-1-NAS).
## Downloading configuration files
To set up NordVPN on Synology 6.1 NAS, you'll first need to download the OpenVPN configuration files for the server you want.
Follow the steps below to find the manual connection configuration files:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the OpenVPN configuration files tab.
4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
## VPN on Synology setup instructions
1. Log in to Synology and click on “Control Panel.”
2. Go to “Network.”
3. Go to “Network interface,” click “Create,” and pick “Create VPN profile.”
4. Select “OpenVPN (via importing a .ovpn file)” and click “Next.” 
5. Complete the fields as explained below:Profile name: Can be anything, but for convenience we'll name it "NordVPN."Username: NordVPN service credentials.Password: NordVPN service credentials.
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
Import .ovpn file: Use the file you have downloaded in the [downloading configuration files]( section.CA certificate:1) First, download the [list of certificates](https://downloads.nordcdn.com/configs/archives/certificates/servers.zip) and find the certificate with the same number as the server you've downloaded in the downloading configuration files section. 2) Back in the “Create profile” screen, press “Browse” to the right of the CA certificate field to manually add the appropriate ca.crt file
1. Select all options and click "Apply."
2. Select the created profile and click "Connect."The status of this profile will change to "Connected" when the connection is established.
If you have any issues while trying to establish the connection, open the .ovpn configuration file on your computer and add this line:
```
log-append /var/log/NordVPN.log
```
Import the edited .ovpn file again into Synology and try connecting again. Afterward, send us the “NordVPN.log” file from the “/var/log/” directory.
|
https://support.nordvpn.com/hc/en-us/articles/20195188057617-How-to-set-up-a-VPN-on-Synology-6-1-NAS
|
Manual NordVPN Dedicated IP server setup
|
You can connect to [Dedicated IP servers through the NordVPN app](https://support.nordvpn.com/hc/en-us/articles/20595248071185-How-to-set-up-dedicated-IP), a manual connection can be useful if the app isn't functioning properly on your device.
To set up NordVPN Dedicated IP servers manually on your device, you need to:
1. Download your Dedicated IP server configuration files.
2. Set up your manual connection using Dedicated IP configuration files.
## Downloading NordVPN Dedicated IP server configuration files
To be able to set up NordVPN obfuscated servers manually, you first need to download them:
1. Go to [Nord Account](https://my.nordaccount.com/) and log in:
2. Go to NordVPN tab on the left:
3. Click see details under your Dedicated IP:
4. Click download configuration file:
5. Select UDP or TCP:
6. Click Download.
Once you complete these steps, the configuration files for the Dedicated IP server will be downloaded to your specified folder. After that, you can proceed with manually setting up the Dedicated IP servers.
## Setting up NordVPN Dedicated IP server manually
Use configuration files downloaded from the Dedicated IP dashboard and head out to service credentials setup on these next guides:
* [Setting up NordVPN manual connection on Windows](https://support.nordvpn.com/hc/en-us/articles/19749554331793-How-to-set-up-a-manual-connection-on-Windows-using-OpenVPN)
* [Setting up NordVPN manual connection on MacOS with TunnelBlick](https://support.nordvpn.com/hc/en-us/articles/19924903986961-Manual-connection-setup-with-Tunnelblick-on-macOS)
* [Setting up NordVPN manual connection on iOS](https://support.nordvpn.com/hc/en-us/articles/20348613874193-Manual-OpenVPN-connection-setup-on-iPad-iPhone)
* [Setting up NordVPN manual connection on Android](https://support.nordvpn.com/hc/en-us/articles/19926132780689-Manual-OpenVPN-setup-on-Android)
* [Setting up NordVPN manual connection on Linux](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal)
* [Setting up NordVPN manual connection on a Router](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router)
|
https://support.nordvpn.com/hc/en-us/articles/31386007399057-Manual-NordVPN-Dedicated-IP-server-setup
|
Manual NordVPN obfuscated server setup
|
NordVPN obfuscated servers disguise your VPN usage, allowing to be connected to a VPN even in highly restrictive environments. Read more on [how do obfuscated servers work](https://nordvpn.com/features/obfuscated-servers/?nv_tri=TC_6080914997432754_1702294163449&nv_trs=1734960851198_1734961516607_31_57&_gl=1*14qs60r*_gcl_au*MTA3ODM0NDE2MC4xNzI5MTY1ODEy*FPAU*MTA3ODM0NDE2MC4xNzI5MTY1ODEy*_ga*MTYzNTIwNzc2Mi4xNzA2ODYyMjMy*_ga_LEXMJ1N516*MTczNDk2MDg1MS4xNjcuMS4xNzM0OTYxNTE1LjAuMC4w&_ga=2.2485744.1750424203.1734939907-1635207762.1706862232#:~:text=How%20do%20obfuscated%20servers%20work%3F).
While you're able to c[onnect to obfuscated servers within the NordVPN app](https://support.nordvpn.com/hc/en-us/articles/19615332252561-Enable-or-disable-Obfuscated-servers), manual connection can become handy if the app doesn't work on your device.
To set up NordVPN obfuscated servers manually on your device, you need to:
1. [Download NordVPN obfuscated server configuration files](
2. [Use these configuration files for your device manual setup](
## Downloading NordVPN obfuscated server configuration files
To be able to set up NordVPN obfuscated servers manually, you first need to download them:
1. Go to [Nord Account](https://my.nordaccount.com/) and log in:
2. Go to NordVPN tab on the left:
3. Scroll down until you see advanced settings and click set up NordVPN manually:
4. You will see a [server recommendation tool](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/). Click advanced filters:Server type filter will become visible:
5. If we will have obfuscated servers for a country of your choice - you'll be able to choose that from server type filter:
6. Once you've filtered the server of your convenience, click get setup configuration:
7. Click download configuration files:
After following these steps, the obfuscated server configuration files will be downloaded to your designated folder. Once that is done, you can move on setting up the obfuscated servers manually.
## Setting up NordVPN obfuscated server manually
To set up NordVPN obfuscated servers manually, you'll need to use the downloaded configuration files for your device's manual setup, instead of the ones given in our guides:
* [Setting up NordVPN manual connection on Windows](https://support.nordvpn.com/hc/en-us/articles/19749554331793-How-to-set-up-a-manual-connection-on-Windows-using-OpenVPN)
* [Setting up NordVPN manual connection on MacOS with TunnelBlick](https://support.nordvpn.com/hc/en-us/articles/19924903986961-Manual-connection-setup-with-Tunnelblick-on-macOS)
* [Setting up NordVPN manual connection on iOS](https://support.nordvpn.com/hc/en-us/articles/20348613874193-Manual-OpenVPN-connection-setup-on-iPad-iPhone)
* [Setting up NordVPN manual connection on Android](https://support.nordvpn.com/hc/en-us/articles/19926132780689-Manual-OpenVPN-setup-on-Android)
* [Setting up NordVPN manual connection on Linux](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal)
|
https://support.nordvpn.com/hc/en-us/articles/31208651056145-Manual-NordVPN-obfuscated-server-setup
|
Split Tunneling is not working on NordVPN
|
Find out how to solve this issue below.
## The allowlisted app has no internet connection
If NordVPN’s split tunneling is blocking the internet access on an allowlisted application, follow these steps:
* Reset the application. [Find the reset instructions](https://nordvpn.zendesk.com/hc/en-us/articles/20323582191505) in this article.
* Reinstall the NordVPN application.
* In case you are using any antivirus software, allowlist the NordVPN app in the settings of your antivirus app. By default, NordVPN is located in C:\Program Files\NordVPN.
* Reset the network. Keep in mind that this also resets Wi-Fi networks and passwords, VPN, and APN settings you’ve used before. Here is how you can do that:
1. Open the NordVPN app, go to Settings, and open the General section.
2. Find Diagnostics and click on Run Diagnostics Tool. Then, select Network Flush.
3. Lastly, wait for the commands to finish running and restart your computer.
## The allowlisted app is still routed through a VPN
If you have added the application to the allowlist and it is still routed through a VPN, please [contact NordVPN customer support](https://nordvpn.zendesk.com/hc/en-us/articles/19482416296593).
|
https://support.nordvpn.com/hc/en-us/articles/20913128327313-Split-Tunneling-is-not-working-on-NordVPN
|
How to fix NordVPN background processes that aren’t running?
|
If the NordVPN background process is not running on your computer, follow the steps below.
## Reset application settings
1. Right-click the NordVPN shortcut on Desktop and click Open file location.
2. Double-click the folder of your current NordVPN version (e.g. 7.15).
3. Locate Diagnostics and launch it.
4. Click Reset app.
Afterward, the application will be reloaded, and you will be asked to log in.
## Allowlist NordVPN in your antivirus software
If you are using antivirus software, please allowlist the NordVPN application folder in the settings of your antivirus. By default, NordVPN is located in C:\Program Files\NordVPN.
## Collect diagnostics and contact support
In case both solutions above do not work, share the diagnostics with the customer support team for further investigation. Here is how you can do that:
1. Open the NordVPN application and go to Settings.
2. Go to Advanced and click Run Diagnostics Tool.
3. Select Collect Diagnostics.
4. Take note of the Ticket ID and refer it to our customer service.
In case the Ticket ID fails to generate, check the location of the diagnostics .zip file and send the file to our customer service.
For more detailed instructions on gathering diagnostics, check out our [connection logs tutorial](https://nordvpn.zendesk.com/hc/en-us/articles/20379445229073).
|
https://support.nordvpn.com/hc/en-us/articles/20912325762321-How-to-fix-NordVPN-background-processes-that-aren-t-running
|
pfSense 2.4.5 setup with NordVPN
|
Please note, if you are using pfSense 2.4.4 you will need to follow this tutorial instead.1. To set up OpenVPN on pfSense 2.4.5, access your pfSense from your browser, then navigate to System > Certificate Manager > CAs. Select +Add.You should see this screen:
2. For this tutorial, we will configure our pfSense to connect to a server in the Netherlands, but you should connect to a server that best suits you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
Fill in the fields as follows:Descriptive Name: NordVPN_CA (we are using this name for the sake of this manual — you can use any name you like)Method: Import an existing Certificate AuthorityCertificate data:
```
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
```
Press Save.3. Navigate to VPN > OpenVPN > Clients and press +Add.
4. Fill in the fields as follows:Disable this client: UncheckServer mode: Peer to Peer (SSL/TLS)Protocol: UDP on IPv4 only (you can also use TCP)Device mode: tun – Layer 3 Tunnel ModeInterface: WANLocal port: Leave blankServer host or address: the hostname of the server recommended to you (in our case, it’s de855.nordvpn.com);Server port: 1194 (use 443 if you use TCP)Proxy host or address: Leave blankProxy port: Leave blankProxy Authentication: noneDescription: Any name you like. We will use NordVPN.USER AUTHENTICATION SETTINGSUsername: Your NordVPN service usernamePassword: Your NordVPN service password in both fields.
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
Authentication Retry: leave unchecked.CRYPTOGRAPHIC SETTINGSTLS Configuration: Use a TLS Key - Check; Automatically generate a TLS key - UncheckTLS Key:
```
-----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1-----
```
TLS Key Usage Mode: TLS AuthenticationTLS keydir direction: Use default directionPeer certificate authority: NordVPN_CAPeer Certificate Revocation list: Do not defineClient certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different)Encryption Algorithm: AES-256-GCMEnable NCP: CheckNCP Algorithms: AES-256-GCM and AES-256-CBCAuth digest algorithm: SHA512 (512-bit)Hardware Crypto: No Hardware Crypto AccelerationTUNNEL SETTINGSIPv4 tunnel network: Leave blankIPv6 tunnel network: Leave blankIPv4 remote network(s): Leave blankIPv6 remote network(s): Leave blankLimit outgoing bandwidth: Leave blankCompression: No LZO Compression [Legacy style,comp-lzo no]Topology: Subnet – One IP address per client in a common subnetType-of-Service: UncheckDon’t pull routes: UncheckDon’t add/remove routes: CheckADVANCED CONFIGURATIONCustom Options
tls-client;remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server;
UDP FAST I/O: UncheckExit Notify: DisabledSend/Receive Buffer: DefaultGateway creation: IPv4 onlyVerbosity level: 3 (recommended)5. Navigate to Interfaces > Interface Assignments and Add the NordVPN interface.6. Press on the OPT1 to the left of your assigned interface and fill in the following information:Enable: CheckDescription: NordVPNMac Address: Leave blankMTU: Leave blankMSS: Leave blank
Do not change anything else. Just scroll down to the bottom and press Save.
7. Navigate to Services -> DNS Resolver -> General SettingsEnable: CheckListen port: Leave as isEnable SSL/TLS Service: UncheckSSL/TLS Certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different);SSL/TLS Listen Port: Leave as isNetwork Interfaces: AllOutgoing Network Interfaces: NordVPNSystem Domains Local Zone Type: TransparentDNSSEC: UncheckPython Module: UncheckDNS Query Forwarding: Enable forwarding mode - Check; Use SSL/TLS for outgoing DNS Queries to Forwarding Servers - UncheckDHCP Registration: CheckStatic DHCP: CheckOpenVPN Clients: UncheckClick Save.
8. While in DNS Resolver, select Advanced Settings at the top and fill in the following:ADVANCED PRIVACY OPTIONS:Hide Identity: CheckHide Version: CheckQuery Name Minimization: UncheckStrict Query Name Minimization: UncheckADVANCED RESOLVER OPTIONS:Prefetch Support: CheckPrefetch DNS Key Support: CheckHarden DNSSEC Data: UncheckDo not change anything else. Just scroll down to the bottom and press Save
9. Navigate to Firewall > NAT > Outbound and select Manual Outbound NAT rule generation. Press Save. Six rules will appear. Delete all IPv6 rules and add a new one.9.1. Interface: NordVPN.9.2. Source: your LAN subnet, for example 192.168.2.0/24.9.3. Click Save. At the end, it should look like this:
10. Navigate to Firewall > Rules > LAN and delete the IPv6 rule. Also, edit the IPv4 rule.10.1. Press on Show Advanced Options10.2. Change Gateway to NordVPN10.3. Click Save.Now it should look like this:
11. Go to System > General Setup and fill in the fields as follows:DNS Server 1: 103.86.96.100; noneDNS Server 2: 103.86.99.100; NordVPN_VPNV4 - opt1 - ...Leave everything else as it is. Click Save.
12. Now navigate to Status > OpenVPN. The status and it should state that the service is “up”.
13. You can also check the connection log file under Status > System Logs > OpenVPN:
That’s it! pfsense VPN setup is complete, and you should now have a [VPN connection](https://nordvpn.com/what-is-a-vpn/).
If the IP does not change after setting up the VPN, try restarting the pfSense router and check the IP then.
|
https://support.nordvpn.com/hc/en-us/articles/20466674776977-pfSense-2-4-5-setup-with-NordVPN
|
Installing and using NordVPN on Windows 7 and 8.1
|
We will stop updating the NordVPN app for older Windows versions.As Windows 7/8.1 10 32-bit no longer receive mainstream security updates from Microsoft, it becomes increasingly difficult to ensure security, reliability and provide the latest features of the NordVPN app.That being said we still recommend using the legacy version of the NordVPN client application for connecting to NordVPN servers on your Windows PC. To begin using the NordVPN Windows client application, download and install the NordVPN app on your Windows PC, log in, and connect to a NordVPN server. All of these steps will be covered in this tutorial. If you need a guide on installing and using NordVPN on a newer Windows system, follow the guide [here](https://support.nordvpn.com/hc/en-us/articles/19472023025169-Installing-and-using-NordVPN-on-Windows-10-and-11).
## Table of contents:
Downloading and installingSetting up the applicationChoosing between different serversNordVPN settings menu
* [General settings](
* [Auto-connect settings](
* [Kill Switch settings](
* [Split Tunneling](
* [Advanced settings](
* [My Account](
* [Dark Web Monitor](
## Downloading and installing the NordVPN app
1. Download the NordVPN app:[Download legacy app version for Windows 64-bit](https://downloads.nordcdn.com/apps/windows/NordVPN/latest/NordVPNSetup_x64.exe)[Download legacy app version for Windows 32-bit](https://downloads.nordcdn.com/apps/windows/NordVPN/latest/NordVPNSetup_x86.exe)
2. Go to your Downloads folder and double-click the NordVPNSetup.exe file. 
3. A pop-up window may ask you if you allow the app to make changes to your device. Click Yes.
4. The installer window will open. Click Next.
5. Tick the boxes if you want shortcuts for the NordVPN app on your Desktop and/or the Start menu, then click Next and Install.
6. The installer will proceed with the installation process. Once it’s complete, you will be asked if you want to launch NordVPN right away. Click Finish to complete the setup.
## Setting up and using NordVPN
1. Click on the NordVPN logo on your desktop, and after the app loads up, click Log In to continue.
2. Your browser will open up and load the Nord Account login page. First, enter your username or email address, press Continue, and then enter your password.
3. To start using NordVPN straight away, you can simply press on Quick Connect, wait till you see the status change from Unprotected to Protected and you're good to go for a secure and private session!However, for the full understanding of what the NordVPN app offers, let's briefly go over what you can find on the main screen and then in the settings menu.
1. Search bar: one of the ways you can connect to NordVPN servers. Use the search bar to find specific servers by typing in the name of the country, city, the server number or the specialty server type. Learn more about [VPN servers.](https://nordvpn.com/servers/)
2. Specialty servers: NordVPN offers multiple categories of servers, each one with its own unique benefits. We have a dedicated article explaining the different types in detail: What do the different server categories mean?
3. All countries: a list of countries you can connect to. Hovering over a country's name reveals additional options, such as specifying the city (if applicable) and server name.
4. Quick Connect: this option automatically connects you to the fastest and closest NordVPN server.
5. Threat protection: an innovative solution for dealing with malware, web tracking, malicious ads and more! Read about it here: Threat Protection.
6. Settings menu: clicking on this cogwheel icon reveals additional options which we explain below.
## Choosing between different NordVPN servers
Using the search bar. You can connect to specific servers by typing in a category, region, or a specific server number with a hashtag (e.g. United States #4672) to find what you need.Using the All Countries list or the Servers map. Click on the nodes on the map or on the specific country in the list to connect to the best server in the given location. Clicking on the three dots next to the country name reveals additional connection options, such as the ability to select the specific city and server. 
## NordVPN settings menu
In the Settings tab, you can set up the application to your liking. To open the settings menu, press on the cogwheel icon in the bottom left corner. 
## General settings
* Launch at Windows startup makes NordVPN run automatically when you start your computer. Enabled by default.
* Launch the app minimized displays the NordVPN icon only in the Windows system tray when the computer starts (instead of opening the main window). Enabled by default.
* Show VPN connection status notifications shows Windows notifications each time you connect or disconnect from a server. Enabled by default.
* Threat Protection: block ads and malicious websites protects you from intrusive ads, malware sites, phishing links, and other threats.
* Select app language from the Language dropdown menu. You can select English, Spanish, French, or German.
* In the left sidebar, you can also access your account details. The Logout button is also at the bottom.
## Auto-connect settings
* Always when the app launches makes the app connect to a server automatically upon starting when using an Ethernet connection or Wi-Fi network. It does not apply to Trusted Wi-Fi networks. Disabled by default.
* Auto-connect on Wi-Fi makes the app connect to a server automatically when you connect to a network: Unsecure networks or Always. Disabled by default.Unsecure networks: connect to a server automatically when you connect to an unsecure Wi-Fi network. Unsecure wireless networks are networks without a password and/or networks with weak encryption. It only works while connecting to a new Wi-Fi network or switching the Wi-Fi network. It does not apply to an Ethernet connection and Trusted Wi-Fi networks. The setting allows you to disconnect after being auto-connected.Always: applies only to Wi-Fi networks. Make the app connect to a server automatically when using Wi-Fi that is not trusted. You will not be able to disconnect unless you trust your current Wi-Fi or disable auto-connect.
* Choose a VPN protocol and server automatically lets the app choose a VPN protocol and server automatically. Enabled by default.
* VPN protocol (visible after disabling the Choose a VPN protocol and server automatically option). UDP is mainly used for streaming and downloading. TCP is more reliable, but also a little slower, and is usually used for web browsing. NordLynx is used by default.
* Auto-connect to lets you select your preferred country or server type, which the app will automatically connect to. You will be able to select a specific city after you select a preferred country.
* Trusted Wi-Fi networks disables Auto-connect on specific Wi-Fi networks. For example, you can make an exception for your home Wi-Fi if you trust it.IMPORTANT NOTE: you will lose internet connectivity while connected to a Trusted Wi-Fi with enabled Internet Kill Switch.
## Kill Switch
* Internet Kill Switch cuts off your internet connection when you’re disconnected from secure NordVPN servers. Disabled by default.
* App Kill Switch shuts down specified programs if you lose VPN connection. For example, if you add Skype to the list, NordVPN will close it whenever you disconnect. Since it takes a few seconds to reach a secure VPN server, this will prevent your data from leaking upon automatically reconnecting to the internet. Disabled by default.
## Split Tunneling
* Split tunneling allows you to exclude applications from the VPN connection. In other words, the apps which you select to add into the split tunneling feature will allow them to stay unaffected by NordVPN.
## Advanced settings
* Custom DNS lets you specify a particular DNS server for the NordVPN application.
* Obfuscated Servers enable you to bypass network restrictions, such as firewalls. This is recommended for countries with restricted network access.
* Invisibility on LAN makes your computer invisible to others on the same local area network (LAN). Keep in mind that once enabled, you will not be able to connect to devices on the same LAN, like printers. Disabled by default.
* Diagnostics runs the NordVPN diagnostics tool if you’re having technical issues. Collect the diagnostic data and provide the ticket ID to our support staff for further assistance. If the diagnostics tool does not give you a ticket ID, you can send the .zip file to our support staff instead.
## My Account
* This section will provide you with the information about your subscription as well as an option to change your password and activate the Two-factor authentication. You can also download our application for other operating systems.
## Dark Web Monitor
* Become notified in case there is a leak of your information related to the email used with NordVPN. Read more about the feature in [our dedicated section](https://nordvpn.com/features/dark-web-monitor/). 
|
https://support.nordvpn.com/hc/en-us/articles/19441140326289-Installing-and-using-NordVPN-on-Windows-7-and-8-1
|
Installing and using NordVPN on Windows 10 and 11
|
This guide will show you how you can set up the NordVPN application on your Windows 10 or Windows 11 device. If you need a guide on installing and using NordVPN on an older Windows system, follow the guide here.
Table of contents:
Downloading and installingSetting up the applicationChoosing between different servers
* [Connect to a specific server](https://support.nordvpn.com/hc/en-us/articles/19472023025169-Installing-and-using-NordVPN-on-Windows-10-and-11#specific%20servers)
* [Connect to a specific country](https://support.nordvpn.com/hc/en-us/articles/19472023025169-Installing-and-using-NordVPN-on-Windows-10-and-11#Specific%20country)
[Features]( settings menu](
* [General](
* [Connection](
* [Kill Switch](
* [Split Tunneling](
* [Profile](
* [Refer a friend](
* [Discover other Nord products](
## Downloading and installing the NordVPN app
1. [Download the NordVPN app](https://downloads.nordcdn.com/apps/windows/NordVPN/latest/NordVPNSetup.exe).
2. Go to your Downloads folder and double-click the NordVPNInstall file. 
3. A pop-up window may ask you if you allow the app to make changes to your device. Click Yes.
4. The installer window will open. Click Next.
5. Tick the boxes if you want shortcuts for the NordVPN app on your Desktop and/or the Start menu, then click Next and Install.
6. The installer will proceed with the installation process. Once it’s complete, you will be asked if you want to launch NordVPN right away. Click Finish to complete the setup.
## Setting up and using NordVPN
1. Click on the NordVPN logo on your desktop, and after the app loads up, click Log In to continue.
2. Your browser will open up and load the Nord Account login page. First, enter your username or email address, press Continue, and then enter your password. If you do not have an account and an active subscription, click [here](https://support.nordvpn.com/Billing/Subscription/1088163062/How-to-purchase-a-NordVPN-subscription.htm) and learn how to get one.
3. To start using NordVPN straight away, you can press on Quick Connect, wait till you see the status change from Not connected to Connected, and you're good to go for a secure and private session! However, for a full understanding of what the NordVPN app offers, let's briefly go over what you can find on the main screen.
1. Quick Connect: this option automatically connects you to the fastest and closest NordVPN server.
2. Disconnect button: lets you disconnect from a NordVPN server.
3. Refresh button: this option refreshes your current connection and switches to a new recommended server.
4. Expander: arrow down will provide connection choice and a search bar for specific servers.
5. Recent connections: shows flags of the countries that you recently connected to.
6. Search bar: one of the ways you can connect to NordVPN servers. Use the search bar to find specific servers by typing in the name of the country, city, server number, or specialty server type. Learn more about [VPN servers.](https://nordvpn.com/servers/)
7. Specialty servers: NordVPN offers multiple categories of servers, each one with its unique benefits. We have a dedicated article explaining the different types in detail: What do the different server categories mean?
8. All countries: a list of countries you can connect to. Hovering over a country's name reveals additional options, such as specifying the city (if applicable) and server name.
## Features
On the left side menu, you can find all the additional features that NordVPN offers.
1. Main screen icon: this forwards you to the main application screen and helps you find your wanted location.
2. Threat Protection Pro™: it’s a special NordVPN feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. Available with selected NordVPN plans, Threat Protection Pro™ can work without an active VPN connection. Learn about it [here](https://nordvpn.com/features/threat-protection/).
3. [Meshnet](https://nordvpn.com/meshnet/): this feature allows you to create a secure, private network for many devices located anywhere in the world, access them remotely, and send all your online traffic through another device.
4. Dark Web Monitor: scans the internet for any credential leaks associated with your registered NordVP e-mail address. To find more information about it click [here](https://support.nordvpn.com/General-info/1661437652/Using-the-Dark-Web-Monitor-feature.htm).
5. Contact us: gives a form to fill out and reach out to our customer support team.
6. Security score: recommend steps to follow to become fully protected online.
7. Settings: lets you change the general, subscription, and connection settings
## Choosing between different NordVPN servers
Using the search bar. You can connect to specific servers by typing in a category, region, or a specific server number with a hashtag (e.g. United States #4735) to find what you need.Using the All Countries list or the Servers map. Click on the nodes on the map or on the specific country in the list to connect to the best server in the given location. Clicking on the three dots next to the country name reveals additional connection options, such as the ability to select a specific city.
## NordVPN settings menu
In the Settings tab, you can set up the application to your liking. To open the settings menu, press on the cogwheel icon in the bottom left corner. After opening settings, you will be introduced to 7 different settings sections. Down below, you will find an explanation of each settings section.
## General
* Launch at Windows startup makes NordVPN run automatically when you start your computer. Enabled by default.
* Launch the app minimized to the system tray displays the NordVPN icon only in the Windows system tray when the computer starts (instead of opening the main window). Enabled by default.
* Show VPN connection status notifications show Windows notifications each time you connect or disconnect from a server. Enabled by default.
* Appearance lets you choose your preferred theme for the NordVPN application.
* Language dropdown lets you select your preferred language of the NordVPN app.
* Help us improve by sending us aggregated anonymous data for future improvement analysis.
* Diagnostics run the NordVPN diagnostics tool if you’re having technical issues. Collect the diagnostic data and provide the ticket ID to our support staff for further assistance. If the diagnostics tool does not give you a ticket ID, you can send the .zip file to our support staff instead.
* Allow background processes to let the NordVPN application run after closing the app. 
## Connection
* VPN protocol UDP is mainly used for streaming and downloading. TCP is more reliable but also a little slower and is usually used for web browsing. Nordlynx
* Auto-connect lets you select your preferred country or server type, which the app will automatically connect to. You will be able to select a specific city after you select a preferred country.On all networks: connects you automatically no matter what network you use.Wi-Fi networks: connect you automatically only when using a Wi-Fi network.On Ethernet: connects you automatically when using ethernet.
* Trusted Wi-Fi networks disable Auto-connect on specific Wi-Fi networks. For example, you can make an exception for your home Wi-Fi if you trust it.
* Quick connect on the app launch makes the app connect to a server automatically upon starting when using an Ethernet connection or Wi-Fi network. It does not apply to Trusted Wi-Fi networks. Disabled by default.
* Custom DNS lets you specify a particular DNS server for the NordVPN application.
* Invisibility on LAN makes your computer invisible to others on the same local area network (LAN). Remember that once enabled, you will not be able to connect to devices on the same LAN, like printers. Disabled by default.
* Allow remote access while connected to VPN to access your Windows device remotely. Disabled by default.IMPORTANT NOTE: you will lose internet connectivity while connected to a Trusted Wi-Fi with enabled Internet Kill Switch.
## Kill Switch
* Internet Kill Switch cuts off your internet connection when you’re disconnected from secure NordVPN servers. Disabled by default.
* App Kill Switch shuts down specified programs if you lose a VPN connection. For example, if you add Skype to the list, NordVPN will close it whenever you disconnect. Since it takes a few seconds to reach a secure VPN server, this will prevent your data from leaking upon automatically reconnecting to the internet. Disabled by default.
## Split Tunneling
* Split tunneling allows you to exclude applications from the VPN connection. In other words, the apps which you select to add into the split tunneling feature will allow them to stay unaffected by NordVPN. 
## Profile
* Subscription lets you manage your subscription, cancel its auto-renewal, or re-subscribe for the service.
* Multi-factor authentication (MFA) is a security feature that helps protect access to your account. When MFA is turned on, you must pass an extra step during the log-in process.
* Get NordVPN for all your devices and stay protected all the time.
## Refer a friend
* It provides you with your personal referral link that you can share with your friends and family and receive a reward for it.
## Discover other Nord products
* It offers you NordPass, NordLocker, and NordLayer services that will help you to stay fully protected at all times.
|
https://support.nordvpn.com/hc/en-us/articles/19472023025169-Installing-and-using-NordVPN-on-Windows-10-and-11
|
How to setup NordVPN on Android
|
From October 17th, 2024, older applications will have a few function limitations. The issues can affect
Android applications version 7.9.2 and below. They can include not receiving notifications in the app and reduced Dark Web Monitoring and Meshnet functionality.To resolve the issue, please update your application to the latest version.
To begin using NordVPN on your Android device, all you need to do is to download the VPN for Android, sign in (or sign up), and then connect to a NordVPN server. As soon as you've successfully connected to a NordVPN server, your Android's internet connection will be secure and private.
To go through these steps with ease, check out the instructions we provide below. Additionally, you'll find the various ways in which you can adjust the NordVPN app for Android to suit your needs!
## Table of contents:
* How to download and install NordVPN for Android
* How to set up the NordVPN mobile app for Android
* How to use NordVPN Android app
* Choosing between different servers
* Adjusting VPN settings
* (Optional) Sideload the NordVPN app
## How to download and install NordVPN for Android
First, download NordVPN for Android and install the app on your Android device.
1. Open Play Store.
2. Enter NordVPN in the search bar and select the NordVPN app. Tap Install.
### How to set up the NordVPN mobile app for Android
1. Once you’ve installed the application, tap to open it.
2. In the main menu, tap SIGN UP to create a new account or LOG IN if you already have one.
3. Pressing on any of the two buttons above will open your browser and take you to our Nord Account page, where you can either proceed with logging in or creating an account.Please note that in case you're signing up, you will be asked to get a subscription before you may begin using the service. 
### How to use NordVPN Android app
To make your connection to the internet secure and private, connect to a NordVPN server. This can be done in several ways: by pressing on the QUICK CONNECT button, clicking on a country name within the Country List, or finding a server through the search bar.Now you know how to set up a vpn on Android but there's a lot more NordVPN can offer to make your experience the best for you. Let's take a look at the different options and features that you can adjust according to your needs.Swipe up on the main screen to find all server options and features.
1. 1. Quick Connect: connect to the closest and least loaded server. This connection method is useful when the specifics of server location or other settings aren't as important as getting lighting-fast service.
2. Traffic routing: Traffic routing is one of the Meshnet features. It allows you to route all of your Internet traffic through your friends or your other device and use the IP address of that device to access the Internet.
3. Specialty servers: NordVPN offers a variety of different types of servers, each with unique benefits. Learn more about them in our dedicated article: What do the different server categories mean?
4. Search bar: use it to find specific servers. You can input the name of a country, city, server number, or even the name of the specialty category.
5. All countries list: another method for connecting - simply scroll through the list for the country you would like to connect to, and then on the country name when you find it.
6. [Meshnet](https://nordvpn.com/meshnet/): this feature allows you to create a secure, private network for many devices located anywhere in the world, access them remotely, and send all your online traffic through another device.
7. Notifications: here you can find all news about the latest updates and security tips.
8. Statistics and Settings: by clicking here you can find your connection statistics and by pressing this cogwheel icon you will open the settings menu. There's a separate section below that explains all of the options found there.
## Choosing between different servers
Connecting to a specific country: Swipe up to see the Country list. There, tap on the country you're looking for, and you will be automatically connected to a server in that location.
Alternatively, the pins on the world map signify where we have servers and the number of them in the country. Pressing on them will show you the exact city servers we have. You can tap on different pins without a number and connect to any desired city.Finally, you can also click on the search bar, and type in the country's name there.
Connecting to a specific city: You can tap on the three dots next to a country to select a specific city.
The search bar can help here, too. Type in the name of the city, and it will appear as long as we have VPN servers in it.
Connecting to a specific server: have a server number in mind that you want to reuse? Type it into the search bar, and you'll get it:
## Adjusting VPN settings
1. On the map screen, tap the user profile icon in the bottom right corner to access Account Statistics and Settings.
2. Tap on the gear icon at the top right corner to find all application settings. 
## VPN connection
Auto-connect: this option allows you to have the app automatically connect you to a VPN server the soonest there is access to the internet. Click here to learn more about this feature. Protocol: here you can switch between TCP, UDP, and NordLynx connection protocols. In short terms, the TCP protocol makes the connection slightly more stable, at the cost of speed. UDP, on the other hand, offers the opposite: a speedier, though less reliable connection. NordLynx has the best of both worlds, it provides speed and reliability.Split tunneling: this allows you to specify which apps go through the VPN connection. DNS: specifies a particular DNS server for the NordVPN app.Local network discovery: lets you stay invisible to devices on your local area network (LAN) when disabled.Metered connection: gives you more control over the data usage.
## Tools
Threat Protection: blocks intrusive ads and malicious domains based on DNS filtering. You can enable this feature once you connect to one of the NordVPN's servers. It comes with all the NordVPN plans. Read more about [stopping intrusive ads with NordVPN's ad blocker](https://nordvpn.com/features/threat-protection/ad-blocker/) on our feature page.
Due to Google's policies, Threat Protection no longer blocks ads for NordVPN apps downloaded from the Google Play Store. However, it still protects you from malicious domains and trackers through DNS filtering. You can download the NordVPN app with ad-blocking functionality directly from our website.
Kill Switch: cuts off your internet connection when you’re disconnected from secure NordVPN servers.Tapjacking protection: keeps you safe from unintentional disconnects by requiring 2 steps to disable VPN.
## General
Appearance: the go-to settings section for changing between light, dark and neutral display modes. Help us improve: by turning on this feature, you can share your anonymous data to help us improve in the future.
## Auto-connect
1. Select which networks NordVPN can use to automatically establish a VPN connection on Android: mobile networks, Wi-Fi and Ethernet, or Always (for any network).
2. If you choose to automatically connect to the Fastest available server, you will be able to choose one of the servers from your Recent Connections, one of the Specialty servers, or a server in a specific country.Please note: a Trusted networks section is visible only on lower versions than Android 10. It allows you to disable Auto-Connect on specific Wi-Fi networks. For example, you can make an exception for your home Wi-Fi if you trust it. Later versions do not allow this feature due to security changes in the Android OS.
## (Optional) Sideload the NordVPN app
If you're unable to download NordVPN from the Google Play Store, you can get the .apk file here. These files allow users to bypass the Google Play Store if they are having technical issues.
To install the app, you will need to change the security settings on your device. Go to Settings > Security & Privacy > More Settings > Install unknown apps. Select the browser you used to download the NordVPN .apk file and enable Allow from this source.On Android version 7.0 and below, you can find this option in Settings > Security > Unknown sources.
Looking for a tutorial on how to install and use NordVPN on Android TV? Read this article.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGfx1KwEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHEuFZlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJGL2hjL2VuLXVzL2FydGljbGVzLzE5NDQ5MDAwNzMwMzg1LUhvdy10by1zZXR1cC1Ob3JkVlBOLW9uLUFuZHJvaWQGOwhUOglyYW5raQg%3D--5df6c479af7e34315229bcb884c2a3f827ec1733
|
Installing NordVPN on macOS
|
From October 17th, 2024, older applications will have a few function limitations. The issues can affect macOS applications version 8.27.2 and below. They can include not receiving notifications in the app and reduced Dark Web Monitoring and Meshnet functionality.To resolve the issue, please update your application to the latest version.NordVPN is compatible with Apple and features a native application that we recommend as the best way to connect to NordVPN servers. Even though we have two application versions, they both provide online security and features such as [Double VPN](https://nordvpn.com/features/double-vpn/), [Onion over VPN](https://nordvpn.com/features/onion-over-vpn/) servers, automated [Kill Switch](https://nordvpn.com/features/vpn-kill-switch/), [Meshnet](https://nordvpn.com/meshnet/), and the ability to connect using [NordLynx connection protocol](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx).
Note: NordVPN supports macOS 11 Big Sur, macOS 12 Monterey, macOS 13 Ventura, and macOS Sanoma 14 and above.
## Instructions on how to install NordVPN on macOS
[NordVPN on macOS](https://nordvpn.com/download/mac/) has two different versions. The following articles contain installation instructions for both of them:
* [NordVPN application](https://support.nordvpn.com/hc/en-us/articles/19456281201041-Installing-NordVPN-application-on-macOS)
* [NordVPN (App Store) application](https://support.nordvpn.com/hc/en-us/articles/20492395403921-Installing-NordVPN-App-Store-version-on-macOS)
### What is the difference between the two versions?
* NordVPNThis version allows you to set specific preferences, such as customizing DNS servers or using Kill Switch to terminate particular apps instead of your entire internet connection. This app version can be sideloaded from our website and run on earlier versions of macOS (the most recent version is available only on macOS 11+). With NordVPN’s Plus and Ultimate plans, you also get [Threat Protection Pro™](https://nordvpn.com/features/threat-protection/) – a feature that automatically blocks ads, trackers, and malware URLs and scans downloads for malware.
* NordVPN (App Store)This version of the NordVPN application can be installed directly from the Apple App Store on macOS devices with firmware no older than 11. It also features the Kill-Switch, which cuts internet access if the VPN connection suddenly disconnects. This prevents your connection from any vulnerabilities if it drops without terminating app processes.
## How to use NordVPN on macOS
Connecting to NordVPN using the macOS app is easy:
1. Open the NordVPN macOS app;
2. If required, complete the login process;
3. Click on "Quick connect" or select a specific country from the map.
Now you're connected to the internet securely!
|
https://support.nordvpn.com/hc/en-us/articles/19445793501585-Installing-NordVPN-on-macOS
|
Installing NordVPN on Linux distributions
|
In this article, we'll guide you through NordVPN installation and usage on Linux. We offer .deb and .rpm packages that are compatible with Debian, Ubuntu, Elementary OS, Linux Mint, Fedora, QubesOS, RHEL, CentOS, and openSUSE systems. The NordVPN native application is the recommended option for connecting to NordVPN servers on your Linux device. We designed it with your experience in mind, giving you features like auto-connect, automated Kill Switch, and Threat Protection.
## Table of contents:
* [Installing NordVPN on Linux](
* [Using NordVPN on Linux](
* [Logging in](
* [Account and settings](
* [Specialty servers](
* [Features and configurations](
* [LAN discovery and allowlists](
## Installing NordVPN on Linux
To start using the NordVPN application for Linux, you need to [download the NordVPN Linux client](https://nordvpn.com/download/linux/). You can do that in 2 ways:
1. By [downloading a Snap package](https://snapcraft.io/nordvpn).Snaps are app packages for desktop, cloud, and IoT that are easy to install, secure, cross-platform, and dependency-free. If you do not have Snap pre-installed, you may follow [Snap setup guides for various Linux distributions](https://snapcraft.io/docs/installing-snapd#:~:text=Zorin%20OS-,Without%20snap,-For%20distributions%20without).Please note that currently, we still do not support arm64, but our developers are working on this.
2. By working in the terminal:
1. Open the terminal;
2. Write the command below:
```
sh <(curl -sSf https://downloads.nordcdn.com/apps/linux/install.sh[](https://downloads.nordcdn.com/apps/linux/install.sh))
```
3. Following any on-screen instructions.
Note: If you do not have a curl package, evidenced by the fact that the above does not work, you can alternatively use this command:
```
sh <(wget -qO - https://downloads.nordcdn.com/apps/linux/install.sh)
```
Additionally, if you receive the following issue: Whoops! Permission denied accessing /run/nordvpn/nordvpnd.sock, all you need to do is write the following command:
```
sudo usermod -aG nordvpn $USER
```
and then reboot your device.
## Using NordVPN on Linux
After you have installed the NordVPN application, you can start using it!
Please note that in NordVPN Linux application version 3.18.4, network traffic from the LAN through a VPN-connected computer is blocked by default. To unblock LAN traffic, turn LAN discovery ON or add to the allowlist any subnet or IP traffic to be forwarded.
### Logging in
If you're using a Linux device without a graphical user interface, follow our guide on logging in to NordVPN on Linux devices without GUI.
If you're using a Linux device with a graphical user interface, you can start using it with the commands below:
1. Log in to your NordVPN account by using this command:
```
nordvpn login
```
2. Connect to a NordVPN server by using the command below:
```
nordvpn connect
```
### Account and settings
Here you can find the list of available NordVPN commands for Linux.
Access the NordVPN client settings:
---
```
nordvpn
```
Get an extensive explanation of all commands:
```
man nordvpn
```
See the list of available commands or help for a specific command:
```
nordvpn help
```
| or | ```
nordvpn h
```
Log in or log out:
```
nordvpn login
```
| or | ```
nordvpn logout
```
Connect to a recommended NordVPN server:
```
nordvpn connect
```
| or | ```
nordvpn c
```
Connect to a specific server (e.g. nordvpn connect uk715):
```
nordvpn connect <country_code server_number>
```
Disconnect from the VPN:
```
nordvpn disconnect
```
| or | ```
nordvpn d
```
See account information:
```
nordvpn account
```
Register a new user account:
```
nordvpn register
```
Rate your last connection quality (1-5):
```
nordvpn rate
```
See the current settings:
```
nordvpn settings
```
See the connection status:
```
nordvpn status
```
See the country list:
```
nordvpn countries
```
See the city list (e.g.: nordvpn cities united_states):
```
nordvpn cities
```
See a list of available server groups:
```
nordvpn groups
```
### Specialty servers
Connect to the closest Double VPN server:
---
```
nordvpn c double_vpn
```
Connect to a specific country using Double VPN servers:
```
nordvpn connect --group double_vpn <country_code>
```
Connect to a P2P server:
---
```
nordvpn connect p2p
```
Connect to a specific country using P2P servers:
```
nordvpn connect --group p2p <country_code>
```
Connect to a Dedicated IP server:
---
```
nordvpn connect Dedicated_IP
```
### Features and configurations
Set a configuration option:
---
```
nordvpn set
```
| or | ```
nordvpn s
```
Enable or disable Threat Protection:
```
nordvpn set threatprotectionlite on
```
| or | ```
nordvpn set threatprotectionlite off
```
Enable or disable Kill Switch:
```
nordvpn set killswitch on
```
| or | ```
nordvpn set killswitch off
```
Enable or disable auto-connect:
```
nordvpn set autoconnect on
```
| or | ```
nordvpn set autoconnect off
```
Set a specific server for automatic connection (e.g.: nordvpn set autoconnect on us2435):
```
nordvpn set autoconnect on <country_code+server_number>
```
Enable or disable notifications:
```
nordvpn set notify on
```
| or | ```
nordvpn set notify off
```
Set custom DNS (you can set up a single DNS or two, just add spaces in between):
```
nordvpn set dns 1.1.1.1
```
| or | ```
nordvpn set dns 1.1.1.1 1.0.0.1
```
[Switch between UDP and TCP protocols](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP):
```
nordvpn set protocol udp
```
| or | ```
nordvpn set protocol tcp
```
Enable or disable [obfuscated servers](https://nordvpn.com/features/obfuscated-servers/):
```
nordvpn set obfuscate on
```
| or | ```
nordvpn set dobfuscate off
```
Set connection technology (OpenVPN or [NordLynx](https://nordvpn.com/blog/nordlynx-protocol-wireguard/)):
```
nordvpn set technology OpenVPN
```
| or | ```
nordvpn set technology NordLynx
```
Turn [Meshnet](https://nordvpn.com/meshnet/) on or off on your device:
```
nordvpn set meshnet on
```
| or | ```
nordvpn set meshnet off
```
To enable or disable the [post-quantum protection in NordVPN](https://support.nordvpn.com/hc/en-us/articles/30046321712529-NordVPN-Post-quantum-encryption-explained):
```
nordvpn set pq on
```
| or | ```
nordvpn set pq off
```
### LAN discovery and allowlists
Enable or disable LAN discovery:
---
```
nordvpn set lan-discovery enable
```
| or | ```
nordvpn set lan-discovery disable
```
Get more information on LAN discovery:
```
nordvpn set lan-discovery --help
```
Add or remove a rule to allowlist a specified incoming port (you can allowlist multiple ports — just separate their numbers with a space):
```
nordvpn whitelist add port <port>
```
| or | ```
nordvpn whitelist remove port <port>
```
Add or remove a rule to allowlist a specified subnet:
```
nordvpn whitelist add subnet <subnet>
```
| or | ```
nordvpn whitelist remove subnet <subnet>
```
|
https://support.nordvpn.com/hc/en-us/articles/19445292364689-Installing-and-using-NordVPN-on-Linux
|
How to setup NordVPN on Android
|
From October 17th, 2024, older applications will have a few function limitations. The issues can affect
Android applications version 7.9.2 and below. They can include not receiving notifications in the app and reduced Dark Web Monitoring and Meshnet functionality.To resolve the issue, please update your application to the latest version.
To begin using NordVPN on your Android device, all you need to do is to download the VPN for Android, sign in (or sign up), and then connect to a NordVPN server. As soon as you've successfully connected to a NordVPN server, your Android's internet connection will be secure and private.
To go through these steps with ease, check out the instructions we provide below. Additionally, you'll find the various ways in which you can adjust the NordVPN app for Android to suit your needs!
## Table of contents:
* How to download and install NordVPN for Android
* How to set up the NordVPN mobile app for Android
* How to use NordVPN Android app
* Choosing between different servers
* Adjusting VPN settings
* (Optional) Sideload the NordVPN app
## How to download and install NordVPN for Android
First, download NordVPN for Android and install the app on your Android device.
1. Open Play Store.
2. Enter NordVPN in the search bar and select the NordVPN app. Tap Install.
### How to set up the NordVPN mobile app for Android
1. Once you’ve installed the application, tap to open it.
2. In the main menu, tap SIGN UP to create a new account or LOG IN if you already have one.
3. Pressing on any of the two buttons above will open your browser and take you to our Nord Account page, where you can either proceed with logging in or creating an account.Please note that in case you're signing up, you will be asked to get a subscription before you may begin using the service. 
### How to use NordVPN Android app
To make your connection to the internet secure and private, connect to a NordVPN server. This can be done in several ways: by pressing on the QUICK CONNECT button, clicking on a country name within the Country List, or finding a server through the search bar.Now you know how to set up a vpn on Android but there's a lot more NordVPN can offer to make your experience the best for you. Let's take a look at the different options and features that you can adjust according to your needs.Swipe up on the main screen to find all server options and features.
1. 1. Quick Connect: connect to the closest and least loaded server. This connection method is useful when the specifics of server location or other settings aren't as important as getting lighting-fast service.
2. Traffic routing: Traffic routing is one of the Meshnet features. It allows you to route all of your Internet traffic through your friends or your other device and use the IP address of that device to access the Internet.
3. Specialty servers: NordVPN offers a variety of different types of servers, each with unique benefits. Learn more about them in our dedicated article: What do the different server categories mean?
4. Search bar: use it to find specific servers. You can input the name of a country, city, server number, or even the name of the specialty category.
5. All countries list: another method for connecting - simply scroll through the list for the country you would like to connect to, and then on the country name when you find it.
6. [Meshnet](https://nordvpn.com/meshnet/): this feature allows you to create a secure, private network for many devices located anywhere in the world, access them remotely, and send all your online traffic through another device.
7. Notifications: here you can find all news about the latest updates and security tips.
8. Statistics and Settings: by clicking here you can find your connection statistics and by pressing this cogwheel icon you will open the settings menu. There's a separate section below that explains all of the options found there.
## Choosing between different servers
Connecting to a specific country: Swipe up to see the Country list. There, tap on the country you're looking for, and you will be automatically connected to a server in that location.
Alternatively, the pins on the world map signify where we have servers and the number of them in the country. Pressing on them will show you the exact city servers we have. You can tap on different pins without a number and connect to any desired city.Finally, you can also click on the search bar, and type in the country's name there.
Connecting to a specific city: You can tap on the three dots next to a country to select a specific city.
The search bar can help here, too. Type in the name of the city, and it will appear as long as we have VPN servers in it.
Connecting to a specific server: have a server number in mind that you want to reuse? Type it into the search bar, and you'll get it:
## Adjusting VPN settings
1. On the map screen, tap the user profile icon in the bottom right corner to access Account Statistics and Settings.
2. Tap on the gear icon at the top right corner to find all application settings. 
## VPN connection
Auto-connect: this option allows you to have the app automatically connect you to a VPN server the soonest there is access to the internet. Click here to learn more about this feature. Protocol: here you can switch between TCP, UDP, and NordLynx connection protocols. In short terms, the TCP protocol makes the connection slightly more stable, at the cost of speed. UDP, on the other hand, offers the opposite: a speedier, though less reliable connection. NordLynx has the best of both worlds, it provides speed and reliability.Split tunneling: this allows you to specify which apps go through the VPN connection. DNS: specifies a particular DNS server for the NordVPN app.Local network discovery: lets you stay invisible to devices on your local area network (LAN) when disabled.Metered connection: gives you more control over the data usage.
## Tools
Threat Protection: blocks intrusive ads and malicious domains based on DNS filtering. You can enable this feature once you connect to one of the NordVPN's servers. It comes with all the NordVPN plans. Read more about [stopping intrusive ads with NordVPN's ad blocker](https://nordvpn.com/features/threat-protection/ad-blocker/) on our feature page.
Due to Google's policies, Threat Protection no longer blocks ads for NordVPN apps downloaded from the Google Play Store. However, it still protects you from malicious domains and trackers through DNS filtering. You can download the NordVPN app with ad-blocking functionality directly from our website.
Kill Switch: cuts off your internet connection when you’re disconnected from secure NordVPN servers.Tapjacking protection: keeps you safe from unintentional disconnects by requiring 2 steps to disable VPN.
## General
Appearance: the go-to settings section for changing between light, dark and neutral display modes. Help us improve: by turning on this feature, you can share your anonymous data to help us improve in the future.
## Auto-connect
1. Select which networks NordVPN can use to automatically establish a VPN connection on Android: mobile networks, Wi-Fi and Ethernet, or Always (for any network).
2. If you choose to automatically connect to the Fastest available server, you will be able to choose one of the servers from your Recent Connections, one of the Specialty servers, or a server in a specific country.Please note: a Trusted networks section is visible only on lower versions than Android 10. It allows you to disable Auto-Connect on specific Wi-Fi networks. For example, you can make an exception for your home Wi-Fi if you trust it. Later versions do not allow this feature due to security changes in the Android OS.
## (Optional) Sideload the NordVPN app
If you're unable to download NordVPN from the Google Play Store, you can get the .apk file here. These files allow users to bypass the Google Play Store if they are having technical issues.
To install the app, you will need to change the security settings on your device. Go to Settings > Security & Privacy > More Settings > Install unknown apps. Select the browser you used to download the NordVPN .apk file and enable Allow from this source.On Android version 7.0 and below, you can find this option in Settings > Security > Unknown sources.
Looking for a tutorial on how to install and use NordVPN on Android TV? Read this article.
|
https://support.nordvpn.com/hc/en-us/articles/19449000730385-How-to-setup-NordVPN-on-Android
|
Installing the NordVPN app on iPhone or iPad
|
This tutorial will teach you how to install and use [NordVPN on an iPhone and iPad](https://nordvpn.com/download/ios/).
## Table of contents:
* Downloading and setting up
* Connecting to servers
* [Profile information](
* [Settings](
## Downloading and setting up the app
1. Open the App Store.
2. Search for "NordVPN."Note: NordVPN may not appear in the App Store in certain regions with VPN restrictions. If that’s the case, follow our guide on downloading the NordVPN app for iPad and iPhone from such locations.
3. Tap the "Download" button.
4. Once the download is finished, tap the "Open" button. 
5. The NordVPN app will ask if you want to register a new account. If you already have a NordVPN account, click Log in at the bottom of the screen. If you don't have an account, press Sign up to go to [Nord Account](https://nordaccount.com/signup/) for account creation. There, enter your email address and press Continue. Once you sign up, you will be brought back into the NordVPN app to pick your plan. 
6. Once you’re done, you will see a privacy notification. Click “Agree and continue.”
## Connecting to NordVPN servers
1. Once logged in, you will see a map and the Quick Connect button. Press this button to automatically connect to a server recommended by our smart algorithm based on your needs and preferences.
2. When connecting for the first time, you will be asked to allow NordVPN to add VPN configurations. This is a [standard warning message](https://nordvpn.com/blog/ios-filtering-traffic-vpn/) – VPN configurations are necessary for connecting to VPN servers. Since NordVPN is a respectable VPN service provider, tap Allow to continue.
3. If you are using Touch ID, you will be asked to confirm your choice with your fingerprint.
4. Once connected, you will see the “Connected to (country)” message above the map, and that country’s map pin will turn green. A VPN icon will also appear in the status bar along the upper edge of the screen. 
## Choosing between different servers
1. Tap a country pin and press Quick Connect to automatically connect to the best server for you in that country.
2. You can also view all available countries and specialty servers by swiping up from the bottom of the app when no country pin is selected. Then, tap on your chosen country to automatically connect to a server.
3. You can tap on the three dots next to a country's name to select a specific city. NordVPN will rank the available servers based on your needs.
4. You can also tap "Search" to find a specific server using its server number.
## Profile information
1. While on the map screen, you can tap the profile icon in the bottom-right corner to access your profile information, shortcuts, and settings.
2. Here you will be able to see your subscription details (1), your security dashboard (2), shortcuts (3), settings (4), and Meshnet overview (5).
## Dark Web Monitor
Once enabled, this feature automatically scans the internet for any leaked credential associated with your registered NordVPN e-mail address. The NordVPN app will immediately notify you if Dark Web Monitor detects your credentials on underground websites. Read more about the feature's usefulness on our [Dark Web Monitor page](https://nordvpn.com/features/dark-web-monitor/).
## Security Score
These steps will tell you how to fully protect yourself with NordVPN.
## Threat Protection
This NordVPN feature blocks intrusive ads and malicious domains through DNS filtering. Keep in mind that you need to be connected to a NordVPN server and enable the [Threat Protection](https://nordvpn.com/features/threat-protection/) feature for it to work.
## Multi-Factor Authentication
Multi-factor authentication (MFA) is a security feature that helps protect access to your account. With MFA enabled, you must pass an extra security step (usually by supplying a code generated by an authenticator app) to log in to NordVPN. We offer detailed guidance on how to enable MFA for NordVPN.
## Meshnet
Meshnet is a new NordVPN feature that allows you to create a secure, private network for many devices located anywhere in the world, access them remotely, and send all your online traffic through another device.
## Settings
## VPN connection
## 
Protocol: Switch between Nordlynx, IKEv2, TCP, and UDP connection protocols. We have a detailed guide on which VPN protocol you should choose.Auto-connect: With auto-connect enabled, the NordVPN app will automatically connect you to NordVPN whenever your phone is on and connected to a Wi-Fi network. In the “Trusted Wi-Fi networks” section, you can disable auto-connect for specific networks. For example, you can make an exception for a trusted home Wi-Fi network.Reset VPN profile: Reset the VPN configuration on your device.
## General
Appearance: Choose your preferred application appearance, including switching to a dark theme.Notifications: Turn NordVPN app notifications on or off.Help us improve: Send us anonymous data to help improve our services.Siri shortcuts: Create specific Siri phrases to control the application hands-free.Subscription and privacy info: All your subscription-related information.Rate us on the App Store: Give our services a review on the App Store.Tell friends about NordVPN: Share information about our app with your friends and family.
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https://support.nordvpn.com/hc/en-us/articles/19451338152849-Installing-the-NordVPN-app-on-iPhone-or-iPad
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How to purchase a NordVPN subscription
|
If you would like to purchase a NordVPN subscription and see the prices of the plans, visit the [NordVPN pricing page](https://nordvpn.com/pricing/). Once you have reached the pricing page, follow along to the steps below to purchase your NordVPN subscription:
## Purchasing the NordVPN subscription
To begin with your purchase, follow the steps below:
1. Choose the subscription period (2-year, 1-year, or Monthly):
2. Pick a security service package that suits your needs:
3. Type in your email address that you prefer to use with NordVPN services. 
4. Select a payment method: 
5. Fill in all the payment information to complete your purchase, and click on complete the purchase:
6. Check your registered NordVPN service email inbox and look for the purchase confirmation email.
In case you haven't received an activation email, check out our article on [what to do if you have not received an activation email](https://support.nordvpn.com/hc/en-us/articles/19744561174673-I-did-not-receive-an-activation-email).
If you ever have any questions, feel free to [contact us](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support)
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https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription
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Connect to NordVPN using Linux Terminal
|
Note: We have a separate set of instructions on how to set up the NordVPN application for Linux, and you can download NordVPN for Linux here.
Please note that since Linux has a lot of different distributions, the configuration interfaces may vary.
1. Open Terminal (keyboard shortcut: Ctrl + Alt + T).
2. Disable IPV6. Click here to learn how.
3. Only after disabling IPV6, install the OpenVPN client by entering:
* sudo apt-get install openvpnYou may be asked to enter your user password to confirm your identity.
4. Navigate to the OpenVPN configuration directory with the command:
* cd /etc/openvpn
5. Download the OpenVPN configuration files with the command:
* sudo wget https://downloads.nordcdn.com/configs/archives/servers/ovpn.zipIn case you get ERROR: The certificate of `nordvpn.com’ is not trusted., install the ca-certificates package with the command:
* sudo apt-get install ca-certificates
6. If you do not have the unzip package installed, download it by typing:
* sudo apt-get install unzip
7. Extract ovpn.zip with the command:
* sudo unzip ovpn.zip
8. Remove the files you will no longer use:
* sudo rm ovpn.zip
9. Enter the directory where the server configurations are located. These folders are named either ovpn_udp or ovpn_tcp:
* cd /etc/openvpn/ovpn_udp/
* cd /etc/openvpn/ovpn_tcp/
10. To see the list of all available servers, enter the following command:
* ls -al
11. Choose a server to connect to.For this tutorial, we used us2957.nordvpn.com, but you should connect to the server suggested to you at the [NordVPN server recommendation tool](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/). You can find the server hostname right under the server title.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
1. Start OpenVPN with a chosen configuration by entering one of the following commands:
* sudo openvpn [file name]
* sudo openvpn us2957.nordvpn.com.udp.ovpn
* sudo openvpn /etc/openvpn/ovpn_udp/us2957.nordvpn.com.udp.ovpn
2. OpenVPN will ask you for your credentials. Enter your NordVPN service credentials.
1. You have successfully connected to VPN. To disconnect, open Terminal and press Ctrl + C on your keyboard.
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https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal
|
NordVPN Kill Switch: how does it work
|
Kill Switch is a feature helping you prevent unprotected access to the internet when your traffic doesn't go through a NordVPN server.
The NordVPN apps employ a few different versions of Kill Switch:
### On Windows:
* The Internet Kill Switch feature in the Windows application has two operation modes:
1. Disable internet access when a VPN connection drops unexpectedly (default mode). With this mode selected, internet access is disabled only if an active VPN connection is lost due to an error or some other VPN connection related problem.
2. Disable internet access when you disconnect from VPN manually or the connection drops unexpectedly. This mode disables internet access whenever there is no active VPN connection.
### On iOS and macOS:
* The mobile version of Kill Switch in the iOS application as well as in the NordVPN (App store) version disables system-wide internet access if the VPN connection suddenly breaks off, thus protecting all the apps without terminating them. It will also try to reconnect you to the last server you were connected to. This feature is enabled by default and not visible in the app settings as a separate option.
* On macOS (NordVPN version), terminates the applications you specify if the VPN connection suddenly breaks off, preventing those applications from sending unprotected traffic to the internet.
### On Android:
* Kill Switch on Android version 8.0 or later works just like a system-wide Kill Switch, blocking any internet access when there is no VPN connection.Note: Due to technical limitations, the Kill Switch feature is not available on Amazon Fire TV Stick.
* Most devices (depending on the ROM) that run on Android version 7.0 or later have the Always-on VPN functionality, which prevents leaks if the VPN connection suddenly drops. To enable it, go to Settings > Connections > More connection settings > VPN. Tap the cog icon next to NordVPN and enable the Always-on VPN toggle switch.
## On Linux:
* The NordVPN client for Linux disables system-wide internet access if the VPN connection suddenly breaks off or you disconnect manually. You can enable NordVPN Kill Switch feature by typing the nordvpn set killswitch on command. If you want to disable Kill Switch, type the nordvpn set killswitch off command. You can find the current status of the Kill Switch feature by typing the nordvpn settings command.
Find more information on the [dedicated VPN Kill Switch feature page](https://nordvpn.com/features/vpn-kill-switch/), where we explain how you can use it.
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https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work
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What is Threat Protection Pro™ and Threat Protection?
|
Threat Protection Pro™ is a feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. You don't need an active VPN connection for Threat Protection Pro™ to work. Click here to learn more.
Threat Protection Pro™ is available on:
* Windows (You may also choose Threat Protection)
* macOS (You may also choose Threat Protection on the App Store NordVPN version)
Threat Protection is a feature that blocks ads, trackers, and unsafe domains based on DNS filtering. It only works when you're connected to one of the NordVPN's servers.
Threat Protection is available on:
* Android
* iOS
* Linux
* macOS
* Windows
* NordVPN Chrome Extension
* NordVPN Firefox Extension
* NordVPN Edge Extension
### What is the difference between Threat Protection Pro™ and Threat Protection?
The main differences between the two features are:
* Threat Protection Pro™ works without being connected to the VPN, but you must be connected to one of the NordVPN servers to use the Threat Protection feature.
* Windows and macOS devices support both Threat Protection Pro™ and Threat Protection features. Meanwhile, Android, iOS, and Linux devices and Chrome, Firefox, and Edge extensions support only Threat Protection.
* Threat Protection Pro™ deletes any malware-ridden file during download and blocks trackers, while Threat Protection doesn't.
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https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection
|
Where does NordVPN have dedicated IP addresses?
|
NordVPN-dedicated IP addresses are offered in these regions:
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https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses
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Dedicated NordVPN IP addresses
|
When using NordVPN, your IP address changes to that of your VPN server. Normally, you share this IP address with other NordVPN users connected to the same server. However, if you purchase a NordVPN dedicated IP, you will get an IP address that belongs to you and you alone.
The advantages of a NordVPN dedicated IP addressNordVPN's dedicated IP allows you to bypass CAPTCHAs, easily access corporate networks, and avoid blocklists for IP addresses tainted by unscrupulous use. You can use the dedicated IP feature on up to 10 devices at the same time: simply connect with the [Open VPN (TCP)](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP) or [OpenVPN (UDP)](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP) protocol. You can also connect via the [NordLynx](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx) protocol, however, it only supports one simultaneous connection. Dedicated IP is not available via tvOS, browser extension or the IKEv2 protocol.
## Where does NordVPN have dedicated IP addresses?
NordVPN-dedicated IP addresses are offered in these regions:
* The United States (Los Angeles, Dallas, New York, Chicago, Seattle, Miami)
* Germany (Frankfurt)
* The United Kingdom (London)
* The Netherlands (Amsterdam)
* France (Paris)
* Canada (Toronto)
* Japan (Tokyo)
* Italy (Milan)
* Sweden (Stockholm)
* Australia (Sydney)
* Hong Kong (Hong Kong)
* Switzerland (Zurich)
* Spain (Madrid)
* Belgium (Brussel)
* Denmark (Copenhagen)
* Poland (Warsaw)
* Portugal (Lisbon)
* South Africa (Johannesburg)
* Mexico
* Czech Republic (Prague)
Please note:
* If you are connecting from a country with internet restrictions, the dedicated IP address feature may fail to work as server accessibility from such regions is limited. Please consult our article on [how to connect from within a country with internet restrictions](https://support.nordvpn.com/hc/en-us/articles/19572011021457-Connecting-from-a-country-with-internet-restrictions) for more information.
* In case you wish to change your dedicated IP after a while, you may do that once per subscription. To change the dedicated IP, get in touch with NordVPN support.
Here is a list of tutorials showing you how to connect to your dedicated IP by NordVPN on different platforms:
* [Windows](https://support.nordvpn.com/hc/en-us/articles/20465449537681-How-to-connect-to-your-dedicated-IP-on-Windows)
* [Linux](https://support.nordvpn.com/hc/en-us/articles/19684336200081-How-to-connect-to-your-dedicated-IP-on-Linux)
* [macOS](https://support.nordvpn.com/hc/en-us/articles/19678530026641-How-to-connect-to-your-dedicated-IP-on-macOS)
* [iOS](https://support.nordvpn.com/hc/en-us/articles/19682095316625-How-to-connect-to-your-dedicated-IP-on-iOS)
* [Android](https://support.nordvpn.com/hc/en-us/articles/19682489581585-How-to-connect-to-your-dedicated-IP-on-Android)
You can test dedicated IP servers in the "dedicated IP" category in the application. The dedicated IP address you see in the application, would only connect you to a shared IP address. Once you make a purchase and get dedicated IP assigned, you would be able to connect to the specific server that would give you a static IP address that only you would be able to access.
If you wish to purchase a dedicated IP address in these regions, you can find a guide on how to do so here: [How to purchase a dedicated IP address.](https://support.nordvpn.com/hc/en-us/articles/19484196251921-How-to-purchase-a-Dedicated-IP-address)
Please be aware that if you purchase a NordVPN dedicated IP, your email will be linked to that IP address. For more information, please consult our Privacy Policy.
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https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses
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Installing and using NordVPN on Windows 10 and 11
|
This guide will show you how you can set up the NordVPN application on your Windows 10 or Windows 11 device. If you need a guide on installing and using NordVPN on an older Windows system, follow the guide here.
Table of contents:
Downloading and installingSetting up the applicationChoosing between different servers
* [Connect to a specific server](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH2A6%2B1EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFpIBV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJYL2hjL2VuLXVzL2FydGljbGVzLzE5NDcyMDIzMDI1MTY5LUluc3RhbGxpbmctYW5kLXVzaW5nLU5vcmRWUE4tb24tV2luZG93cy0xMC1hbmQtMTEGOwhUOglyYW5raQY%3D--3fb1c75ebc7eb6b1405c2d1cbd2d33240ba3bc9d#specific%20servers)
* [Connect to a specific country](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH2A6%2B1EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFpIBV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJYL2hjL2VuLXVzL2FydGljbGVzLzE5NDcyMDIzMDI1MTY5LUluc3RhbGxpbmctYW5kLXVzaW5nLU5vcmRWUE4tb24tV2luZG93cy0xMC1hbmQtMTEGOwhUOglyYW5raQY%3D--3fb1c75ebc7eb6b1405c2d1cbd2d33240ba3bc9d#Specific%20country)
[Features]( settings menu](
* [General](
* [Connection](
* [Kill Switch](
* [Split Tunneling](
* [Profile](
* [Refer a friend](
* [Discover other Nord products](
## Downloading and installing the NordVPN app
1. [Download the NordVPN app](https://downloads.nordcdn.com/apps/windows/NordVPN/latest/NordVPNSetup.exe).
2. Go to your Downloads folder and double-click the NordVPNInstall file. 
3. A pop-up window may ask you if you allow the app to make changes to your device. Click Yes.
4. The installer window will open. Click Next.
5. Tick the boxes if you want shortcuts for the NordVPN app on your Desktop and/or the Start menu, then click Next and Install.
6. The installer will proceed with the installation process. Once it’s complete, you will be asked if you want to launch NordVPN right away. Click Finish to complete the setup.
## Setting up and using NordVPN
1. Click on the NordVPN logo on your desktop, and after the app loads up, click Log In to continue.
2. Your browser will open up and load the Nord Account login page. First, enter your username or email address, press Continue, and then enter your password. If you do not have an account and an active subscription, click [here](https://support.nordvpn.com/Billing/Subscription/1088163062/How-to-purchase-a-NordVPN-subscription.htm) and learn how to get one.
3. To start using NordVPN straight away, you can press on Quick Connect, wait till you see the status change from Not connected to Connected, and you're good to go for a secure and private session! However, for a full understanding of what the NordVPN app offers, let's briefly go over what you can find on the main screen.
1. Quick Connect: this option automatically connects you to the fastest and closest NordVPN server.
2. Disconnect button: lets you disconnect from a NordVPN server.
3. Refresh button: this option refreshes your current connection and switches to a new recommended server.
4. Expander: arrow down will provide connection choice and a search bar for specific servers.
5. Recent connections: shows flags of the countries that you recently connected to.
6. Search bar: one of the ways you can connect to NordVPN servers. Use the search bar to find specific servers by typing in the name of the country, city, server number, or specialty server type. Learn more about [VPN servers.](https://nordvpn.com/servers/)
7. Specialty servers: NordVPN offers multiple categories of servers, each one with its unique benefits. We have a dedicated article explaining the different types in detail: What do the different server categories mean?
8. All countries: a list of countries you can connect to. Hovering over a country's name reveals additional options, such as specifying the city (if applicable) and server name.
## Features
On the left side menu, you can find all the additional features that NordVPN offers.
1. Main screen icon: this forwards you to the main application screen and helps you find your wanted location.
2. Threat Protection Pro™: it’s a special NordVPN feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. Available with selected NordVPN plans, Threat Protection Pro™ can work without an active VPN connection. Learn about it [here](https://nordvpn.com/features/threat-protection/).
3. [Meshnet](https://nordvpn.com/meshnet/): this feature allows you to create a secure, private network for many devices located anywhere in the world, access them remotely, and send all your online traffic through another device.
4. Dark Web Monitor: scans the internet for any credential leaks associated with your registered NordVP e-mail address. To find more information about it click [here](https://support.nordvpn.com/General-info/1661437652/Using-the-Dark-Web-Monitor-feature.htm).
5. Contact us: gives a form to fill out and reach out to our customer support team.
6. Security score: recommend steps to follow to become fully protected online.
7. Settings: lets you change the general, subscription, and connection settings
## Choosing between different NordVPN servers
Using the search bar. You can connect to specific servers by typing in a category, region, or a specific server number with a hashtag (e.g. United States #4735) to find what you need.Using the All Countries list or the Servers map. Click on the nodes on the map or on the specific country in the list to connect to the best server in the given location. Clicking on the three dots next to the country name reveals additional connection options, such as the ability to select a specific city.
## NordVPN settings menu
In the Settings tab, you can set up the application to your liking. To open the settings menu, press on the cogwheel icon in the bottom left corner. After opening settings, you will be introduced to 7 different settings sections. Down below, you will find an explanation of each settings section.
## General
* Launch at Windows startup makes NordVPN run automatically when you start your computer. Enabled by default.
* Launch the app minimized to the system tray displays the NordVPN icon only in the Windows system tray when the computer starts (instead of opening the main window). Enabled by default.
* Show VPN connection status notifications show Windows notifications each time you connect or disconnect from a server. Enabled by default.
* Appearance lets you choose your preferred theme for the NordVPN application.
* Language dropdown lets you select your preferred language of the NordVPN app.
* Help us improve by sending us aggregated anonymous data for future improvement analysis.
* Diagnostics run the NordVPN diagnostics tool if you’re having technical issues. Collect the diagnostic data and provide the ticket ID to our support staff for further assistance. If the diagnostics tool does not give you a ticket ID, you can send the .zip file to our support staff instead.
* Allow background processes to let the NordVPN application run after closing the app. 
## Connection
* VPN protocol UDP is mainly used for streaming and downloading. TCP is more reliable but also a little slower and is usually used for web browsing. Nordlynx
* Auto-connect lets you select your preferred country or server type, which the app will automatically connect to. You will be able to select a specific city after you select a preferred country.On all networks: connects you automatically no matter what network you use.Wi-Fi networks: connect you automatically only when using a Wi-Fi network.On Ethernet: connects you automatically when using ethernet.
* Trusted Wi-Fi networks disable Auto-connect on specific Wi-Fi networks. For example, you can make an exception for your home Wi-Fi if you trust it.
* Quick connect on the app launch makes the app connect to a server automatically upon starting when using an Ethernet connection or Wi-Fi network. It does not apply to Trusted Wi-Fi networks. Disabled by default.
* Custom DNS lets you specify a particular DNS server for the NordVPN application.
* Invisibility on LAN makes your computer invisible to others on the same local area network (LAN). Remember that once enabled, you will not be able to connect to devices on the same LAN, like printers. Disabled by default.
* Allow remote access while connected to VPN to access your Windows device remotely. Disabled by default.IMPORTANT NOTE: you will lose internet connectivity while connected to a Trusted Wi-Fi with enabled Internet Kill Switch.
## Kill Switch
* Internet Kill Switch cuts off your internet connection when you’re disconnected from secure NordVPN servers. Disabled by default.
* App Kill Switch shuts down specified programs if you lose a VPN connection. For example, if you add Skype to the list, NordVPN will close it whenever you disconnect. Since it takes a few seconds to reach a secure VPN server, this will prevent your data from leaking upon automatically reconnecting to the internet. Disabled by default.
## Split Tunneling
* Split tunneling allows you to exclude applications from the VPN connection. In other words, the apps which you select to add into the split tunneling feature will allow them to stay unaffected by NordVPN. 
## Profile
* Subscription lets you manage your subscription, cancel its auto-renewal, or re-subscribe for the service.
* Multi-factor authentication (MFA) is a security feature that helps protect access to your account. When MFA is turned on, you must pass an extra step during the log-in process.
* Get NordVPN for all your devices and stay protected all the time.
## Refer a friend
* It provides you with your personal referral link that you can share with your friends and family and receive a reward for it.
## Discover other Nord products
* It offers you NordPass, NordLocker, and NordLayer services that will help you to stay fully protected at all times.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH2A6%2B1EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFpIBV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJYL2hjL2VuLXVzL2FydGljbGVzLzE5NDcyMDIzMDI1MTY5LUluc3RhbGxpbmctYW5kLXVzaW5nLU5vcmRWUE4tb24tV2luZG93cy0xMC1hbmQtMTEGOwhUOglyYW5raQY%3D--3fb1c75ebc7eb6b1405c2d1cbd2d33240ba3bc9d
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Which routers don’t support NordVPN
|
On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/).
If you use any of the routers listed below with their native firmware, you will not be able to use them with our service:
* Arris
* Belkin
* Cisco
* D-Link
* Huawei
* Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535))
* Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/))
* [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN)
* TRENDnet
* Tenda
* TotoLink
* Ubee
* Orbi
* Spectrum
* Xfinity
* Eero
* Verizon
* AT&T
* FRITZ!Box
* Most ISP-provided routers that were mentioned above
You can install the following custom firmware on some of the aforementioned models to make them work:
* DD-WRT: <https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices>
* Tomato: <https://tomato.groov.pl/?page_id=69>
* Padavan: <https://en.techinfodepot.shoutwiki.com/wiki/List_of_Padavan_firmware_supported_devices>
* OpenWRT: <https://wiki.openwrt.org/toh/start>
* Merlin: <https://github.com/RMerl/asuswrt-merlin/wiki/Supported-Devices>
## Other tips for router connectivity:
* If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help.
* If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance.
* Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEC9%2F2IEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFpIBV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NTg1Njc1NzkzLVdoaWNoLXJvdXRlcnMtZG9uLXQtc3VwcG9ydC1Ob3JkVlBOBjsIVDoJcmFua2kH--4ae15ef095882e930ee5a90817471876e049cdcb
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How to download NordVPN software
|
You can [download NordVPN](https://nordvpn.com/download/) for the following operating systems:
* [Android](https://nordvpn.com/download/android/)
* [Windows](https://nordvpn.com/download/windows/)
* [macOS](https://nordvpn.com/download/mac/)
* [iOS/iPhone/iPad](https://nordvpn.com/download/ios/)
* [Android TV](https://nordvpn.com/download/android-tv/)
* [Linux](https://nordvpn.com/download/linux/)
Other devices NordVPN can be used with:
* [Xbox](https://nordvpn.com/download/xbox/)
* [Playstation](https://nordvpn.com/download/playstation/)
* [Nintendo Switch](https://nordvpn.com/download/nintendo-switch/)
* [Fire TV Stick](https://nordvpn.com/download/firestick/)
* [Chromecast](https://nordvpn.com/download/chromecast/)
* [Raspberry Pi](https://nordvpn.com/download/raspberry-pi/)
* [Chromebook](https://nordvpn.com/download/chromebook/)
For instructions on how to set up NordVPN on your device, please have a look at our [NordVPN setup tutorials](https://support.nordvpn.com/hc/en-us/sections/19326474198929-NordVPN-setup-tutorials).
Note: To use the NordVPN app on any OS, you need an active NordVPN subscription. If you don’t have one yet, you can [purchase a NordVPN subscription on our website.](https://nordcheckout.com/?product_group=nordvpn&cart_id=c3ccda24-fa0c-49da-aa95-61271b511194)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHDgDO4EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFpIBV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDgyODM1NzMxMzQ1LUhvdy10by1kb3dubG9hZC1Ob3JkVlBOLXNvZnR3YXJlBjsIVDoJcmFua2kI--0a9602fce33c4bcf3bf87620a4d0ba6cb655e3c9
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Which NordVPN protocol should I choose
|
NordVPN supports several security encryption protocols to provide a VPN service. The security levels and purposes of these VPN protocols are different, but so are our customers’ needs. We encourage you to take a closer look at the strengths and weaknesses of each VPN protocol. While we want you to be able to choose freely, we also feel it’s our duty to advise you on what might suit you best.
1. OpenVPN
OpenVPN is a mature and robust piece of open-source software that enables us to provide a reliable and secure VPN service. It is a versatile VPN protocol that can be used on both TCP and UDP ports. OpenVPN supports a great number of strong encryption algorithms and ciphers: to ensure the protection of your data, we use AES-256-GCM with a 4096-bit DH key. If you are conscious about your security and are wondering what the most stable NordVPN protocol is, we recommend OpenVPN.
2. WireGuard (NordLynx) (Recommended by NordVPN and used by default in most of our apps)
WireGuard is the newest and fastest tunneling protocol, and the entire VPN industry is talking about it. It uses state-of-the-art cryptography that outshines the current leader, OpenVPN. However, it’s still considered experimental, so VPN providers need to look for new solutions (like NordLynx by NordVPN) to overcome WireGuard’s vulnerabilities.
Modern, extremely fast, and incredibly lean in its architecture, WireGuard is backed by thorough academic research. WireGuard consists of only 4,000 lines of code, making it easy to deploy, audit, and fix. To put it into perspective, OpenVPN runs on 400,000 lines of code, meaning that WireGuard makes up only 1% of OpenVPN’s massive architecture.
NordLynx is currently used by default in NordVPN apps. If you’re wondering which VPN protocol is best for gaming or other online speed-dependent activities, the answer is always NordLynx.
3. NordWhisper (Recommended by NordVPN to use for restrictive networks)
The latest protocol added to NordVPN and designed to overcome restrictive local network environments while ensuring your security. It is the ideal solution when dealing with filtered content on office or campus networks and Wi-Fi networks with security filtering found at airports, cafes, hotels, or conferences.
NordWhisper is not compatible with Meshnet, DIP, Obfuscated servers, Onion Over VPN, or P2P servers.
Learn [how to use NordWhisper on NordVPN](https://support.nordvpn.com/hc/en-us/articles/31528242519953-How-to-use-NordWhisper-on-NordVPN).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBF7%2BjG4EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBF9OpB7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzE5NDgyODEwMTUzNzQ1LVdoaWNoLU5vcmRWUE4tcHJvdG9jb2wtc2hvdWxkLUktY2hvb3NlBjsIVDoJcmFua2kH--d98ed9cf51a66e29899c2d856524465f9fbd6ea4
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How do I know, if I have connected successfully
|
If you want to double-check whether your connection is secure after connecting to a NordVPN server, you can do so using either of the following methods:
* Go to [nordvpn.com](https://nordvpn.com/?_gl=1*1tc1o2r*_ga*ZmE4YzFhMjAtOTU5Yi00NDZlLTg0NTktYmM5ZjBlMzY1ZDE0*_ga_LEXMJ1N516*MTY5NzcxMDIwMS4yNzYuMS4xNjk3NzI1NTQyLjQ4LjAuMA..*_gcl_au*MTM4MTkxMTIwLjE2OTY5NDUwNTg.*FPAU*MTM4MTkxMTIwLjE2OTY5NDUwNTg.&_ga=2.119529354.2018442498.1697524322-fa8c1a20-959b-446e-8459-bc9f0e365d14). If the connection is successful, the bar at the top of the page should say that your status is Protected.
* Check what your IP address is [here](https://nordvpn.com/what-is-my-ip/). If the connection is successful, it should be different from the one assigned to you by your ISP.
|
https://support.nordvpn.com/hc/en-us/articles/19483050791825-How-do-I-know-if-I-have-connected-successfully
|
Should I choose NordVPN app or NordVPN extension?
|
When purchasing a NordVPN subscription, you get access to the [NordVPN application](https://nordvpn.com/download/) for Windows, Android, macOS, iOS, and Linux OS devices. You also get access to the [NordVPN proxy extension](https://nordvpn.com/features/proxy-extension/) for your Chrome, Edge, and Firefox browsers. While both provide security and hide your online presence, they do have different additional benefits.
## NordVPN extension's main benefits:
* NordVPN's proxy extension does not ask for administrator rights for use.
* Secures only your browser traffic.
* Shorter setup than the application.
* The extension allows you to access blocked websites and streaming services without closing or minimizing your browser.
* You can choose websites you wish to exclude from the secure connection using the [Split Tunneling](https://nordvpn.com/features/split-tunneling/) feature.
## NordVPN application's main benefits:
* Has different server categories such as [Double VPN Servers](https://nordvpn.com/features/double-vpn/), [Obfuscated Servers](https://nordvpn.com/features/obfuscated-servers/), and [Dedicated IP](https://nordvpn.com/features/dedicated-ip/).
* Let's you choose between [OpenVPN and Nordlynx](https://support.nordvpn.com/hc/en-us/articles/19482810153745-Which-NordVPN-protocol-should-I-choose) connection protocols.
* You can prevent your device from making unprotected connections by using the [Kill Switch](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work) feature.
* Offers a new secure communication between devices feature - [Meshnet](https://nordvpn.com/meshnet/).
* Prevent others from exploiting account information leaked to the dangerous dark web while using the [Dark Web Monitor](https://nordvpn.com/features/dark-web-monitor/) feature.
* Allows you to choose specific cities/regions.
Which product version you should use depends on your online security needs.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBF9OpB7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFpIBV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJXL2hjL2VuLXVzL2FydGljbGVzLzIwMzIxOTEwMDI5NTg1LVNob3VsZC1JLWNob29zZS1Ob3JkVlBOLWFwcC1vci1Ob3JkVlBOLWV4dGVuc2lvbgY7CFQ6CXJhbmtpCQ%3D%3D--ce76dd41130eb91f0a38855b67210a0e9b28fccc
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How many servers does NordVPN have, and where are they located?
|
NordVPN has over 7,000 servers in 118 countries around the world. In addition to standard VPN servers and locations, such as NordVPN Canada or NordVPN USA, you can choose servers optimized for specific purposes, such as P2P sharing or connecting from countries with internet restrictions. Learn more about different server categories and locations by [clicking here](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHbcPygEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFpIBV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzE5MzgzMTI3Njk0MjI1LVdoZXJlLWNhbi1JLWZpbmQtdGhlLU5vcmRWUE4tc2VydmVyLWxpc3QGOwhUOglyYW5raQo%3D--22c5806ff17914d74320b3306590eef251d55ca7
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Where can I find servers in the app?
|
You can access the list of servers and countries in the app by navigating to the left-side menu on desktop devices. On mobile devices, simply scroll up to find this list.
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Where can I find the NordVPN server list
|
The list of NordVPN server locations and the protocols/services supported in each country (for example, USA, Canada) is available at <https://nordvpn.com/servers/>.NordVPN also offers a recommended server picker, which will select the best server for you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
## How many servers does NordVPN have, and where are they located?
NordVPN has over 7,000 servers in 118 countries around the world. In addition to standard VPN servers and locations, such as NordVPN Canada or NordVPN USA, you can choose servers optimized for specific purposes, such as P2P sharing or connecting from countries with internet restrictions. Learn more about different server categories and locations by [clicking here](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained).
## Where can I find servers in the app?
You can access the list of servers and countries in the app by navigating to the left-side menu on desktop devices. On mobile devices, simply scroll up to find this list.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHbcPygEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFpIBV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzE5MzgzMTI3Njk0MjI1LVdoZXJlLWNhbi1JLWZpbmQtdGhlLU5vcmRWUE4tc2VydmVyLWxpc3QGOwhUOglyYW5raQo%3D--22c5806ff17914d74320b3306590eef251d55ca7
|
Which NordVPN protocol should I choose
|
NordVPN supports several security encryption protocols to provide a VPN service. The security levels and purposes of these VPN protocols are different, but so are our customers’ needs. We encourage you to take a closer look at the strengths and weaknesses of each VPN protocol. While we want you to be able to choose freely, we also feel it’s our duty to advise you on what might suit you best.
1. OpenVPN
OpenVPN is a mature and robust piece of open-source software that enables us to provide a reliable and secure VPN service. It is a versatile VPN protocol that can be used on both TCP and UDP ports. OpenVPN supports a great number of strong encryption algorithms and ciphers: to ensure the protection of your data, we use AES-256-GCM with a 4096-bit DH key. If you are conscious about your security and are wondering what the most stable NordVPN protocol is, we recommend OpenVPN.
2. WireGuard (NordLynx) (Recommended by NordVPN and used by default in most of our apps)
WireGuard is the newest and fastest tunneling protocol, and the entire VPN industry is talking about it. It uses state-of-the-art cryptography that outshines the current leader, OpenVPN. However, it’s still considered experimental, so VPN providers need to look for new solutions (like NordLynx by NordVPN) to overcome WireGuard’s vulnerabilities.
Modern, extremely fast, and incredibly lean in its architecture, WireGuard is backed by thorough academic research. WireGuard consists of only 4,000 lines of code, making it easy to deploy, audit, and fix. To put it into perspective, OpenVPN runs on 400,000 lines of code, meaning that WireGuard makes up only 1% of OpenVPN’s massive architecture.
NordLynx is currently used by default in NordVPN apps. If you’re wondering which VPN protocol is best for gaming or other online speed-dependent activities, the answer is always NordLynx.
3. NordWhisper (Recommended by NordVPN to use for restrictive networks)
The latest protocol added to NordVPN and designed to overcome restrictive local network environments while ensuring your security. It is the ideal solution when dealing with filtered content on office or campus networks and Wi-Fi networks with security filtering found at airports, cafes, hotels, or conferences.
NordWhisper is not compatible with Meshnet, DIP, Obfuscated servers, Onion Over VPN, or P2P servers.
Learn [how to use NordWhisper on NordVPN](https://support.nordvpn.com/hc/en-us/articles/31528242519953-How-to-use-NordWhisper-on-NordVPN).
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https://support.nordvpn.com/hc/en-us/articles/19482810153745-Which-NordVPN-protocol-should-I-choose
|
Can I use NordVPN app and NordVPN extension simultaneously?
|
It is not recommended to connect to both extension and app at the same time since it would create a double connection and can slow your traffic down.However, if you want to use the NordVPN browser extension and app at the same time, you could exclude your browser app (e.g Chrome, Firefox, Edge) from VPN traffic on Windows OS split tunneling feature, connect to VPN on the NordVPN App and NordVPN extension at the same time.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHDMW57EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBF9OpB7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJhL2hjL2VuLXVzL2FydGljbGVzLzIwMzIxMzM5MDMyNDY1LUNhbi1JLXVzZS1Ob3JkVlBOLWFwcC1hbmQtTm9yZFZQTi1leHRlbnNpb24tc2ltdWx0YW5lb3VzbHkGOwhUOglyYW5raQY%3D--607b68f137ca0991648de098eb891ce52275683e
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How to start using NordVPN
|
If you are interested in starting to use the NordVPN service but are unsure how to do so, this article will introduce you to the steps needed to begin using NordVPN today.
In this article we will cover:
* [Downloading NordVPN](
* [Installing NordVPN](
* [Purchasing a NordVPN plan](
* [Connecting to NordVPN](
* [Connecting to NordVPN on Linux](
* [Additional NordVPN features](
## Downloading NordVPN
To begin using NordVPN, you will first need to download the application for your respective device:
* Download the NordVPN application for Windows
* Download the NordVPN application for macOS
* Download the NordVPN application for Linux
* Download the NordVPN application for Android
* Download the NordVPN application for iOS
## Installing NordVPN
If you are not sure how to install and set up the application, choose the OS you're going to use and follow one of the guides below:
* Learn how to install NordVPN on Windows 7 and 8.1
* Learn how to install NordVPN on Windows 10 and 11
* Learn how to install NordVPN on macOS
* Learn how to install NordVPN on Linux
* Learn how to install NordVPN on Android
* Learn how to install NordVPN on iOS
Once the application has been set up, you need to purchase the desired plan.
## Purchasing a NordVPN plan
The following article will introduce you to [NordVPN Plans and Prices](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service). And if you're uncertain how to proceed with the purchase, read the article on [purchasing a NordVPN subscription](https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription).
Once you have an active subscription, you need to connect to NordVPN.
## Connecting to NordVPN
In order to connect to NordVPN, follow along below:
1. Use the quick connect button:Alternatively, you can use the dots on the map to connect to specific locations.
2. Click the dot in a country:Lastly, you may also use the search bar.
3. Type in the name of the country you would like to connect to:
### Connecting to NordVPN on Linux
To connect on a Linux device, you will need to type in the following commands :
```
nordvpn connect
```
```
nordvpn c
```
To connect to specific servers, use:
```
nordvpn connect <country_code server_number>
```
(eg. nordvpn connect uk715)
Follow our article on how to [connect to NordVPN using Linux Terminal](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
That's it! Now you can begin using the app and investigating the different features.
## Additional NordVPN features
Here you can find some articles covering NordVPN's features:
* [Different NordVPN server categories explained](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained)
* [NordVPN Kill Switch: how does it work](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work)
* [What is Threat Protection Pro™ and Threat Protection?](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection)
* [Dedicated NordVPN IP addresses](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFpIBV0EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBF9OpB7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjg5Nzc5OTUyMDE3LUhvdy10by1zdGFydC11c2luZy1Ob3JkVlBOBjsIVDoJcmFua2kI--dad715de4ed0f02daea56e50814ce4366d1779ce
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How to reach NordVPN customer support?
|
While we don't offer phone support, we have different options to contact NordVPN customer support available 24/7 and ready to help you!
## Help Center
First off, if you run into any issues using NordVPN - check out our Help Center that is available in 14 languages: English, German, French, Danish, Italian, Spanish, Norwegian, Swedish, Dutch, Japanese, Korean, Polish, Portuguese-Brazilian, Traditional Chinese.
You can change the language by scrolling down until you see the language change option and clicking on the language you prefer. This will ensure that you can look for information in a language comfortable for you.
After you have set the language you want to look information in, you can find solutions in the help center by either:
* Searching for information using Help Center's search bar, which will list out articles according to the keywords typed in the search query:
* Navigating to one of the categories available in the Help Center:
* [FAQ](https://support.nordvpn.com/hc/en-us/categories/200593301-FAQ) - in this category you'll find Frequently asked questions and NordVPN app setup tutorials;
* [General info](https://support.nordvpn.com/hc/en-us/categories/360000293597-General-info) - here, you'll be able to find information on NordVPN functionalities, features, and SmartPlay;
* [Billing](https://support.nordvpn.com/hc/en-us/categories/360000293617-Billing) - this category covers payment, subscription, and account management topics;
* [Connectivity](https://support.nordvpn.com/hc/en-us/categories/200614302-Connectivity) - the last category available covers troubleshooting articles, here you can find help regarding NordVPN connectivity, internet speed with NordVPN on, manual setups for routers and different OSes, proxies.
## Support agents
However, if you're looking for assistance on your specific case, you can reach out to our developed conversation bots or human customer support agents by:
* Chat
* Email
We have two teams to assist you:
* Customer Care & Billing Team: They can tell you about NordVPN, help set up your devices, make sure you can access streaming sites, and answer questions about dedicated IPs. As well as helpyou with your NordVPN subscription, account, or payments.
* Connection Team: They can assist with setting up NordVPN on your router, fixing advanced connectivity problems, and helping in places with internet restrictions.
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How to get NordVPN cheaper
|
The best NordVPN plans currently available are displayed on our [pricing page](https://nordvpn.com/pricing/). However, here are some additional deals:
* Student discount - NordVPN offers an additional discount for students and apprentices who are 18-26 years old.
* NordVPN coupons - here, you can find special monthly deals.
* Affiliate coupon codes - we recommend checking out if your favorite content creators are a part of our Affiliate Program, as they can provide you with special discount codes. Follow this guide to learn how to apply the NordVPN discount code.
* Referring a friend - with this opportunity, you can receive a month of NordVPN services for free for referring a friend.
* Occasional deals - NordVPN offers plenty of discounts and gifts to its customers throughout the year. Here, you can see where to find them and find out the best time to get them. For example, you can keep an eye out for special Cyber Monday or Black Friday VPN deals.
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Different NordVPN server categories explained
|
NordVPN has specialty servers that serve different purposes.
NordVPN server types:
* Standard servers
* Double VPN
* Onion over VPN
* Dedicated IP
* [Obfuscated servers](
## Standard servers
Regular NordVPN servers that offer the best connection speeds — ideal for everyday use. Whether you're browsing the internet at home or using public Wi-Fi networks while going out, standard servers provide security and privacy by encrypting your internet traffic and hiding your personal IP address.
The way standard NordVPN servers work is simple. When you connect to a [VPN server](https://nordvpn.com/servers/), all of your internet traffic is encrypted via [a certain VPN protocol](https://nordvpn.com/blog/protocols/). It is then sent through your ISP before reaching a NordVPN server. There, the traffic is decrypted and is then sent to its destination: a web page, banking app, etc.
[Here is an article that explains how a VPN works in detail.](https://nordvpn.com/what-is-a-vpn/#How-does-VPN-work)
## How to connect to a standard server
Choose from 3 options:
* Use the Quick Connect option (1).
* Select a server from the All countries list (2).
* Click on an icon on the server map (3).
## Double VPN
[Double VPN servers](https://nordvpn.com/features/double-vpn/) are specialized security and privacy solutions intended for journalists, political activists, informants, and anyone who wishes to be extra cautious.
The key benefit that separates Double VPN from standard servers is that your internet traffic is sent through two VPN servers instead of one, encrypting your data and disguising your personal IP address twice.
The additional layer of security comes in handy when traveling through countries with high levels of censorship and/or surveillance.
Here is how to connect to a Double VPN server:
To start using double VPN servers, open the specialty servers category in the NordVPN app and click on double VPN. You will be automatically connected to the fastest available server.
What to do if double VPN is missing from my specialty servers list?
If you do not see the Double VPN option in the specialty servers list, [switch to TCP or UDP OpenVPN protocol](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP).
Why does my connection feel slow using double VPN?
Your internet connection feels slow using double VPN because transferring internet traffic through a second server requires additional internet resources. For this reason, we do not recommend using Double VPN for simple, day-to-day activities. If you are still facing speed issues, here are some tips on how to make your VPN faster.
## Onion over VPN
[Onion Over VPN](https://nordvpn.com/features/onion-over-vpn/) is a feature that combines the benefits of using The Onion Router (Tor) with VPN tunneling. The result — an increased level of privacy, essential to those living or passing through countries with heavy surveillance.
When connected to an Onion over a VPN server, your internet traffic goes through one of our servers, passes through the Onion network, and only then reaches the internet.
Usually, you can access the Onion network only with The Onion Router (Tor) browser. With NordVPN, you don’t need to download a special browser. All you need to do is open the [NordVPN app](https://nordvpn.com/download/), head over to the specialty servers category, and connect to an Onion Over VPN server. Your internet traffic will then be routed through the Onion network — no additional applications are required.
Onion over VPN is missing from my specialty servers list
If this happens, please reach out to our support for assistance. [How can I reach NordVPN customer support?](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support)
I can't access the Onion network through the Firefox browser.
Don't worry, we have the solution covered in this article: Firefox does not open .onion websites
## Dedicated IP
This category is for our clients who purchased their own dedicated IP addresses.
Dedicated IP servers function like standard servers, except that you're the only person who is able to access the IP address. When you connect to any other kind of server, your IP address is replaced with the server's IP. The server can be used by many other people, who will be sharing the server's IP address in hiding their personal one. Having people share the IP address may lead to a number of unpleasant inconveniences, solved by owning a dedicated IP address.
Some of the benefits of having sole access to an IP address include the possibility to bypass regular VPN blocklists, avoiding CAPTCHA requests, and more.
Dedicated IP is missing from my specialty servers list
If you do not see the dedicated IP option in the specialty servers list, [switch to the TCP, UDP OpenVPN](https://support.nordvpn.com/hc/en-us/articles/20465552867345), or NordLynx protocols. Dedicated IP is not available via browser extension, tvOS, or the IKEv2 protocol.
I've purchased a dedicated IP address, how do I set it up?
Here are tutorials on [how to connect to your dedicated IP by NordVPN on different platforms](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses).
## Obfuscated servers
Heavy internet restrictions and VPN blocks can be solved by connecting to [obfuscated servers](https://nordvpn.com/features/obfuscated-servers/#:~:text=Obfuscated%20servers%20are%20specialized%20VPN,even%20in%20heavily%20restrictive%20environments.&text=Therefore%2C%20tools%20that%20are%20meant,VPN%20traffic%20let%20it%20pass.).
These servers bypass VPN-blocking firewalls by using a complicated algorithm. To find out more information about the way obfuscated servers work, [visit our dedicated article](https://nordvpn.com/features/obfuscated-servers/#:~:text=How%20do%20obfuscated%20servers%20work%3F).
I don't see obfuscated servers in my specialty servers list
If you do not see the obfuscated servers in the specialty servers list, switch to TCP or UDP OpenVPN protocol.
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How to Set Up VPN on Asus Router
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Please note:
For a smooth experience, your router needs to be running OpenVPN 2.4.x. Here's how to [check the OpenVPN version](https://support.nordvpn.com/hc/en-us/articles/20466863277969). If you have a newer Asus WRT firmware, [check this guide](https://support.nordvpn.com/hc/en-us/articles/20286376420753) on how to connect to a VPN.
ASUS RT-AC66U (non-B1) and RT-N66U routers are not supported by NordVPN service.
## How to set up an OpenVPN connection with NordVPN on your Asus router:
1. Log into the control panel of your Asus VPN router by typing 192.168.1.1 in the address bar of your browser. In case the specified IP address does not work, try 192.168.50.1 instead. Alternatively, enter router.asus.com or asusrouter.com instead of the IP address into the address bar. A window will pop up, asking you to enter your username and password. Unless you have changed your credentials, the default username is admin, and the default password is admin (or no password).
2. After logging into the Control Panel, select VPN in the left sidebar menu.
3. Click on the VPN Client tab at the top of the page.
4. Click the Add profile button at the bottom of the page.
5. In the pop-up window, select the OpenVPN tab and fill in the fields:Description: Give the connection any name you like.Username: Your NordVPN service username.Password: Your NordVPN service password.Auto reconnection: Yes.
1. Download the OpenVPN client configuration files.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. After downloading the files, go back to the control panel of your router and click Choose File in the pop-up window.
2. Navigate to the configuration file you have just downloaded and click Open.
3. Click Upload. You should see the message Complete! when the file has been uploaded successfully.
4. Leave the “Import the CA file or edit the .ovpn file manually” box unchecked and click OK.
5. In the VPN Client tab, you will see the created connection. Click Activate to connect your router to NordVPN. Please note that you can create only one OpenVPN connection.
6. A blue checkmark should appear in the Connection Status column, indicating that you are now connected to the VPN on the Asus router.
7. Your IP address and protection status will be visible at the top of the [nordvpn.com](https://nordvpn.com/) page. Please make sure to refresh the webpage, as it might be loaded from the cache. If you still don't see it, [clear the browser cache](https://nordvpn.com/blog/how-to-clear-your-cache/).To disconnect from NordVPN, click on the Deactivate button, which appears instead of the Activate button in the Connection column.
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Why Choose FlashRouters?
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[FlashRouters](https://nordvpn.com/flashrouters/) offers some of the best routers for NordVPN pre-configured to deliver top-notch security and performance:
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Which router should I use with NordVPN?
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It's important that a router supports VPN configurations to use NordVPN; however, to maximize your NordVPN experience, a router that’s pre-configured for VPN use is key.
For example, FlashRouters offers a [wide range of NordVPN-compatible devices](https://nordvpn.com/flashrouters/) optimized for secure, high-speed connections right out of the box without having to configure or set up the routers.
For the best out-of-the-box router solution with extra safety, privacy, streaming capabilities, and an exclusive NordLynx integration, we recommend the [Privacy Hero 2](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters). This unique cloud-connected device also includes 1 year of NordVPN plus 1 year of Privacy Hero service, providing seamless security and performance for your home network.
## Why Choose FlashRouters?
[FlashRouters](https://nordvpn.com/flashrouters/) offers some of the best routers for NordVPN pre-configured to deliver top-notch security and performance:
* Top-Tier Security: Your entire network is shielded by NordVPN, keeping your online activity private and secure.
* Speed & Stability: Our devices are equipped with powerful processors and advanced WiFi technologies, ensuring fast and stable VPN connections.
* Plug-and-Play VPN Setup: Skip the headaches of manual configuration. FlashRouters comes pre-flashed and optimized for NordVPN compatibility.
* Ongoing Support: Need networking support assistance? Their expert support team is here to help with your setup and troubleshooting.
### More NordVPN Recommended Routers Options (OpenVPN Only)
Flashrouters also have a few models supporting only OpenVPN connection:
* [Next Gen WiFi 7](https://www.flashrouters.com/router-basics/wireless-be): These devices are significantly higher cost but offer NordVPN OpenVPN support.
* [Mesh VPN Routers](https://www.flashrouters.com/routers?fmr_use_case=344): Looking for more extensive VPN coverage? FlashRouters offers a wide array of heavily tested [Mesh WiFi Systems for NordVPN](https://www.flashrouters.com/routers?fmr_use_case=344).
* [AX3000 VPN Router](https://www.flashrouters.com/cudy-wr3000-vpn-router-by-flashrouters): If the lowest price is the main concern, this AX3000 is a popular economy device for OpenVPN.
## Configurable devices
You can also buy a router and configure it yourself. While many different routers are available from other manufacturers, the most commonly used are Asus routers, as most have a built-in OpenVPN client and require minimal effort to set up.
Some popular examples include the Asus RT-AX86U, RT-AX68U, and RT-AX88U (AX6000). However, these devices will not support NordLynx.
Most other routers require firmware flashing, which might be tricky and does not work on all platforms. If you want a legacy router that provides OpenVPN encryption, you can also find any router that supports the following custom firmware:
* DD-WRT: <https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices>
* Tomato: <https://tomato.groov.pl/?page_id=69>
* OpenWRT: <https://wiki.openwrt.org/toh/start>
* Merlin: <https://github.com/RMerl/asuswrt-merlin/wiki/Supported-Devices>
The next step will be to learn [how to set up NordVPN on your router](https://support.nordvpn.com/hc/en-us/articles/19426084718865-Setting-up-a-router-with-NordVPN).
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