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Connect to NordVPN using Linux Terminal | Note: We have a separate set of instructions on how to set up the NordVPN application for Linux, and you can download NordVPN for Linux here.
Please note that since Linux has a lot of different distributions, the configuration interfaces may vary.
1. Open Terminal (keyboard shortcut: Ctrl + Alt + T).
2. Disable IPV... | https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHPZf1WEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHbcPygEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJOL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0ODI3Nzk1MzQ1LUNvbm5lY3QtdG8tTm9yZFZQTi11c2luZy1MaW51eC1UZXJtaW5hbAY7CFQ6CXJhbmtpCQ%3D%3D--5e2354624dce64... |
Connect to NordVPN (IKEv2/IPSec) on Windows | The IKEv2/IPSec connection is one of the alternative methods to connect to NordVPN servers on your Windows PC. This is the preferred connection method among privacy enthusiasts because the IKEv2/IPSec security protocol is currently one of the most advanced on the market. That said, this manual setup lacks the additiona... | https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEZqUcdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHbcPygEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzE5OTE2OTY1NjE2MDE3LUNvbm5lY3QtdG8tTm9yZFZQTi1JS0V2Mi1JUFNlYy1vbi1XaW5kb3dzBjsIVDoJcmFua2kK--5f8e658f86257883b8... |
Switching protocol to OpenVPN UDP or TCP | Some NordVPN server categories, found under the specialty server section, are available only while using OpenVPN UDP or TCP protocols.
Currently, these categories are Double VPN and a part of our obfuscated Servers. This article contains a list of instructions on how to switch your connection protocol on various platfo... | https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP |
What is MFA, and how to enable it | [Multi-factor authentication](https://nordvpn.com/blog/what-is-multi-factor-authentication/) (MFA) is a security mechanism used to verify the identity of a user by requiring the presentation of two or more authentication factors: password, PIN, token, USB security key, fingerprint, or facial recognition.
There are two... | https://support.nordvpn.com/hc/en-us/articles/19442299167889-What-is-MFA-and-how-to-enable-it |
How to reach NordVPN customer support? | While we don't offer phone support, we have different options to contact NordVPN customer support available 24/7 and ready to help you!
## Help Center
First off, if you run into any issues using NordVPN - check out our Help Center that is available in 14 languages: English, German, French, Danish, Italian, Spanish, Nor... | https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support |
Firefox does not open .onion websites | If you are using Firefox while connected to our [Onion over VPN servers](https://nordvpn.com/features/onion-over-vpn/), you may be unable to open .onion websites, which are hosted on the Onion network. To enable your browser to open them, please follow these instructions:
1. Launch Firefox web browser, type about:confi... | https://support.nordvpn.com/hc/en-us/articles/20283644947089-Firefox-does-not-open-onion-websites |
Switching protocol to OpenVPN UDP or TCP | Some NordVPN server categories, found under the specialty server section, are available only while using OpenVPN UDP or TCP protocols.
Currently, these categories are Double VPN and a part of our obfuscated Servers. This article contains a list of instructions on how to switch your connection protocol on various platfo... | https://support.nordvpn.com/hc/en-us/articles/20465552867345 |
What is NordLynx | [NordLynx](https://nordvpn.com/blog/nordlynx-protocol-wireguard/) is NordVPN’s revolutionary technology built around the WireGuard® VPN protocol. It helps you connect to NordVPN servers faster and improves your VPN connection speeds without compromising security or privacy.
NordLynx is much faster than OpenVPN and oth... | https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx |
Switching protocol to OpenVPN UDP or TCP | Some NordVPN server categories, found under the specialty server section, are available only while using OpenVPN UDP or TCP protocols.
Currently, these categories are Double VPN and a part of our obfuscated Servers. This article contains a list of instructions on how to switch your connection protocol on various platfo... | https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFAAgKdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFTrFa3EToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1NTUyODY3MzQ1LVN3aXRjaGluZy1wcm90b2NvbC10by1PcGVuVlBOLVVEUC1vci1UQ1AGOwhUOglyYW5raQY%3D--87433f69736afea1... |
Does NordVPN have servers in the Philippines? | NordVPN has virtual servers in the Philippines.
Physical servers usually have limited server infrastructure, whereas virtual servers are an optimal solution, providing speeds and connection quality equal to those of a physical server. Learn more by reading our [article on virtual servers](https://nordvpn.com/blog/new-n... | https://support.nordvpn.com/hc/en-us/articles/20912003363985-Does-NordVPN-have-servers-in-the-Philippines |
How to start using NordVPN | If you are interested in starting to use the NordVPN service but are unsure how to do so, this article will introduce you to the steps needed to begin using NordVPN today.
In this article we will cover:
* [Downloading NordVPN](
* [Installing NordVPN](
* [Purchasing a NordVPN plan](
* [Connecting to NordVPN](
... | https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFpIBV0EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFTrFa3EToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjg5Nzc5OTUyMDE3LUhvdy10by1zdGFydC11c2luZy1Ob3JkVlBOBjsIVDoJcmFua2kH--9ed6329f67269891497d84404c0e6691b3e1ed... |
How to set up NordVPN with qBittorrent? | Configure your NordVPN qBittorrent proxy settings to use the qBittorrent client with the NordVPN proxy. | https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFAdj1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFTrFa3EToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1OTY3Mzg1NzQ1LU5vcmRWUE4tcHJveHktc2V0dXAtZm9yLXFCaXR0b3JyZW50BjsIVDoJcmFua2kI--546a571fedb2d98c4c5b126a6b... |
NordVPN proxy setup for qBittorrent | NordVPN works with qBittorrent and most other peer-to-peer platforms, so usually there’s no need for a proxy.
If for some reason you cannot use the [NordVPN app](https://nordvpn.com/download/) but still want to access qBittorrent safely, set up a proxy for qBittorrent by connecting to [NordVPN servers](https://nordvpn... | https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFAdj1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFTrFa3EToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1OTY3Mzg1NzQ1LU5vcmRWUE4tcHJveHktc2V0dXAtZm9yLXFCaXR0b3JyZW50BjsIVDoJcmFua2kI--546a571fedb2d98c4c5b126a6b... |
NordVPN proxy setup for BitTorrent | When you connect to NordVPN’s servers, you can use BitTorrent and most other peer-to-peer platforms. But if you want to avoid using the [NordVPN app](https://nordvpn.com/download/), setting up a VPN proxy is the next best thing.
Note that NordVPN service should never be used to bypass copyright regulations. NordVPN do... | https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJExIOacEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFTrFa3EToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1MDg1MDY3NjY1LU5vcmRWUE4tcHJveHktc2V0dXAtZm9yLUJpdFRvcnJlbnQGOwhUOglyYW5raQk%3D--1fd1083066cb742b8613ac61... |
Change your DNS servers on Windows | Here's how you can change the DNS servers on...
* [Windows 7,8.1,10](https://support.nordvpn.com/Connectivity/Windows/1088041672/Change-your-DNS-servers-on-Windows.htm#Windows%207,8.1,10)
* [Windows 11](https://support.nordvpn.com/Connectivity/Windows/1088041672/Change-your-DNS-servers-on-Windows.htm#Windows%2011)
... | https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBF4VlwdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFTrFa3EToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzE5OTE3MzEyNTIyMjU3LUNoYW5nZS15b3VyLUROUy1zZXJ2ZXJzLW9uLVdpbmRvd3MGOwhUOglyYW5raQo%3D--b7fbc921833e02f3e6d135b7... |
GL.iNet setup with NordVPN | This tutorial is designed to help you set up your GL.iNet with a VPN. We will explain how to connect the GL.iNet router to NordVPN using the OpenVPN protocol.
The following changes have to be made in the web configuration panel of your router, which you can access by entering the local IP of your router in your web bro... | https://support.nordvpn.com/hc/en-us/articles/20226926174225-GL-iNet-setup-with-NordVPN |
How to Set Up VPN on Asus Router | Please note:
For a smooth experience, your router needs to be running OpenVPN 2.4.x. Here's how to [check the OpenVPN version](https://support.nordvpn.com/hc/en-us/articles/20466863277969). If you have a newer Asus WRT firmware, [check this guide](https://support.nordvpn.com/hc/en-us/articles/20286376420753) on how to ... | https://support.nordvpn.com/hc/en-us/articles/20194412700305-How-to-Set-Up-VPN-on-Asus-Router |
Does NordVPN work on Android TV and Nvidia Shield? | Yes, NordVPN works on Android TV and Nvidia Shield. You can follow the steps below about the installation process. | https://support.nordvpn.com/hc/en-us/articles/19928244437777-Installing-and-using-NordVPN-on-Android-TV-or-Nvidia-Shield |
Installing and using NordVPN on Android TV or Nvidia Shield | If you would like to use NordVPN on your Android TV or Nvidia Shield, this guide with assist you to correctly install the NordVPN app on these devices. This article will cover the following points:
* [Does NordVPN work on Android TV and Nvidia Shield?](
* [How to set up a VPN on Nvidia Shield and Android TV](
* [... | https://support.nordvpn.com/hc/en-us/articles/19928244437777-Installing-and-using-NordVPN-on-Android-TV-or-Nvidia-Shield |
pfSense 2.4.4 VPN setup | Please note: if you are using pfSense 2.4.5 you will need to follow this tutorial instead. Likewise, in case you have pfSense 2.5 use this tutorial instead.
## Here are the steps on how to set up OpenVPN on pfSense 2.4.4:
1. To set up VPN on pfSense 2.4.4, access your pfSense from your browser, then navigate to System ... | https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEfFQiCEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJE74USdEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI%2BL2hjL2VuLXVzL2FydGljbGVzLzIwMzQ5NjkwNjUwMzg1LXBmU2Vuc2UtMi00LTQtVlBOLXNldHVwBjsIVDoJcmFua2kI--6607acd3ec166c4cfe809e3dc70a5dca44b054dc |
How to set up NordVPN on Raspberry Pi with Kodi | 1. [Download](https://github.com/brianhornsby/script.openvpn/releases/download/v3.0.0/script.openvpn-3.0.0.zip) Kodi OpenVPN plugin on your Raspberry:
2. Transfer the .zip file you have downloaded to your Kodi device.
3. Once the .zip file is in the media centre, in Kodi go to System > Settings > Add-ons. Click on ... | https://support.nordvpn.com/hc/en-us/articles/19682480550033-How-to-set-up-NordVPN-on-Raspberry-Pi-with-Kodi |
How can I use Kodi with NordVPN | Note: You can encrypt your Kodi traffic by setting up the NordVPN app on Windows, macOS, Android, iOS, or Linux without configuring a VPN addon directly on Kodi.
To stay safe while enjoying your favorite content on Kodi, it is highly advisable to use it with additional security measures. To set up VPN for Kodi, you hav... | https://support.nordvpn.com/hc/en-us/articles/19563635506065-How-can-I-use-Kodi-with-NordVPN |
Set up NordVPN on a Smart TV or Console | There are a few [ways to set up a VPN for your Smart TV](https://nordvpn.com/blog/vpn-for-smart-tv/) or console. Picking the best method will depend on your specific device. Choose the relevant option from the list below:
* Setting up NordVPN connection on TVs
* [Android-based TVs and Android TV boxes](
* [Am... | https://support.nordvpn.com/hc/en-us/articles/19482241203217-Set-up-NordVPN-on-a-Smart-TV-or-Console |
Using NordVPN on Chromebook | # Note: these connection methods may NOT work on some older Chromebook models.
There are two main connection methods you can use to secure your [Chromebook](https://nordvpn.com/download/chromebook/) with NordVPN:
1. Download and install the [NordVPN Android application](https://support.nordvpn.com/hc/en-us/articles/1... | https://support.nordvpn.com/hc/en-us/articles/19474957393169-Using-NordVPN-on-Chromebook |
Installing NordVPN application on macOS | The first step towards online security is setting up NordVPN correctly. Follow these simple steps to install the NordVPN app and connect to a VPN server.
Note: NordVPN supports macOS 11 Big Sur, macOS 12 Monterey, macOS 13 Ventura, and macOS Sanoma 14 and above.
Attention: If you encounter issues during the installatio... | https://support.nordvpn.com/hc/en-us/articles/19456281201041-Installing-NordVPN-application-on-macOS |
How to configure a Raspberry Pi | You can set up NordVPN on a Raspberry Pi device using the OpenVPN or NordLynx protocols.
You can follow one of our Linux tutorials to do that:
1. Set up using NordVPN Linux(Debian) app.
2. Connect using the manual connection method. | https://support.nordvpn.com/hc/en-us/articles/19455204080913-How-to-configure-a-Raspberry-Pi |
How do I use NordVPN on Amazon Fire Stick and other Amazon devices? | The NordVPN app is easy to use. In this section, we will explore how to connect to NordVPN servers on your Amazon device and go through the app’s settings. | https://support.nordvpn.com/hc/en-us/articles/19453529667089-Installing-NordVPN-on-Amazon-Fire-devices |
Installing NordVPN on Amazon Fire devices | The NordVPN application for Amazon Fire devices is available for [download from the Amazon Appstore](https://nordvpn.com/download/android-tv/). However, while Amazon does not block NordVPN, keep in mind that the first-generation Amazon Fire Stick does not allow VPN connections. Other Amazon Fire devices support VPNs, i... | https://support.nordvpn.com/hc/en-us/articles/19453529667089-Installing-NordVPN-on-Amazon-Fire-devices |
What is Neagent | Neagent or Network Extension Agent is necessary for the [IKEv2](https://nordvpn.com/blog/ikev2ipsec/) [protocol](https://nordvpn.com/blog/protocols/) based VPN app to operate properly. Accepting pop-up permission requests allows Neagent to receive VPN authentication data stored in the KeyChain system. Without this data... | https://support.nordvpn.com/hc/en-us/articles/19685620882449-What-is-Neagent |
What is IKEv2 | IKEv2 (Internet Key Exchange version 2) is a VPN encryption protocol used to set up a Security Association in the IPsec protocol suite. IKEv2 connection method generates encryption keys and guarantees a safe data process between your device and the VPN server you’re connected to.
NordVPN uses NGE (Next Generation Encry... | https://support.nordvpn.com/hc/en-us/articles/19685604677905-What-is-IKEv2 |
What is Nord Checkout? | Nord Checkout is the unified payment system for all of our services, including [NordVPN](https://nordvpn.com/), [NordPass](https://nordpass.com/), [NordLocker](https://nordlocker.com/), and [NordProtect](https://nordprotect.com/).
It will eliminate the need for navigating back and forth between each product page and le... | https://support.nordvpn.com/hc/en-us/articles/19685602129297-What-is-Nord-Checkout |
What is NordVPN | NordVPN is the gateway to a secure and private access to the internet. It works by enveloping all of your online activities in [a layer of encryption](https://nordvpn.com/features/next-generation-encryption/#:~:text=To%20guarantee%20the%20protection%20of,available%20for%20review%20and%20modification.), while also hidin... | https://support.nordvpn.com/hc/en-us/articles/19685546104209-What-is-NordVPN |
Who created NordVPN? | Back in 2012, two best friends sought to create a tool for a safer and more accessible internet. Driven by the idea of internet freedom, Tom Okman and Eimantas Sabaliauskas created NordVPN. [Learn more about the history of NordVPN.](https://nordvpn.com/about-us/) | https://support.nordvpn.com/hc/en-us/articles/20911146148113-The-founders-and-owners-of-NordVPN |
Who owns NordVPN? | NordVPN is owned and operated by nordvpn S.A. Check out our [Privacy Policy](https://my.nordaccount.com/legal/privacy-policy/) to learn more. | https://support.nordvpn.com/hc/en-us/articles/20911146148113-The-founders-and-owners-of-NordVPN |
How to download NordVPN software | You can [download NordVPN](https://nordvpn.com/download/) for the following operating systems:
* [Android](https://nordvpn.com/download/android/)
* [Windows](https://nordvpn.com/download/windows/)
* [macOS](https://nordvpn.com/download/mac/)
* [iOS/iPhone/iPad](https://nordvpn.com/download/ios/)
* [Android TV... | https://support.nordvpn.com/hc/en-us/articles/19482835731345-How-to-download-NordVPN-software |
How can I change my registration email address | To change the email address you registered your NordVPN account with, you need to fill out our email change request form. If you can’t open the form, please contact our support team.
Note: This change will apply to all Nord Security services, including NordLocker and NordPass.
Follow the instructions below to change yo... | https://support.nordvpn.com/hc/en-us/articles/19482546152977-How-can-I-change-my-registration-email-address |
How to reach NordVPN customer support? | While we don't offer phone support, we have different options to contact NordVPN customer support available 24/7 and ready to help you!
## Help Center
First off, if you run into any issues using NordVPN - check out our Help Center that is available in 14 languages: English, German, French, Danish, Italian, Spanish, Nor... | https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-to-reach-NordVPN-customer-support |
Can NordVPN be used with multiple devices? | A total of ten devices can be connected with one NordVPN account at the same time, enabling NordVPN account sharing within families. However, there is one condition. If you connect the devices to the same server, you have to choose different [VPN protocols](https://nordvpn.com/blog/protocols/) (TCP and UDP are differen... | https://support.nordvpn.com/hc/en-us/articles/19476515228305-How-many-devices-can-I-use-with-NordVPN |
How many devices can I use with NordVPN? | ## Can NordVPN be used with multiple devices?
A total of ten devices can be connected with one NordVPN account at the same time, enabling NordVPN account sharing within families. However, there is one condition. If you connect the devices to the same server, you have to choose different [VPN protocols](https://nordvpn.... | https://support.nordvpn.com/hc/en-us/articles/19476515228305-How-many-devices-can-I-use-with-NordVPN |
JavaScript is disabled | You need to have JavaScript enabled to access your [Nord Account](https://my.nordaccount.com/). If you’re getting an error that says “JavaScript is disabled,” and you're wondering how to fix that, you will need to manually enable JavaScript on your browser.
.
3. Do a [NordVPN DNS leak test](https://nordvpn.com/dns-leak-test/) while connected to our server... | https://support.nordvpn.com/hc/en-us/articles/20968292007953-What-to-do-if-Amazon-is-not-working-with-NordVPN |
What to do if YouTube TV is not working with NordVPN | YouTube TV works only on desktop devices. To access YouTube TV, connect to one of NordVPN’s US servers.
If Youtube TV restricts your access while using NordVPN, follow the steps below.
1. [Clear your browser cache](https://nordvpn.com/blog/how-to-clear-your-cache/).
2. Use a different browser or open YouTube TV in ... | https://support.nordvpn.com/hc/en-us/articles/20967087546513-What-to-do-if-YouTube-TV-is-not-working-with-NordVPN |
The founders and owners of NordVPN | This is a short introductory article on founders and owners of NordVPN. You’ll find a more comprehensive overview of the topic linked below.
## Who created NordVPN?
Back in 2012, two best friends sought to create a tool for a safer and more accessible internet. Driven by the idea of internet freedom, Tom Okman and Eim... | https://support.nordvpn.com/hc/en-us/articles/20911146148113-The-founders-and-owners-of-NordVPN |
Why we have discontinued L2TP and PPTP protocols | On December 1st, 2018 NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections.
NordVPN aims is to provide top-notch security and privacy standards to our customers. As the Internet and technology world rapidly advances and moves forward, we witness a tendency that users are shifting from using outdated, in... | https://support.nordvpn.com/hc/en-us/articles/20379483768209-Why-we-have-discontinued-L2TP-and-PPTP-protocols |
Can not contact support | If you need assistance with NordVPN services, you can contact our Customer Support team by clicking the Live Chat button at the bottom right of the screen. Note: Please ensure that you’ve accepted all or functionality cookies on our website for the Live Chat button to appear.
* [macOS](https://support.nordvpn.com/hc/en-us/articles/20323582191505-Resetting-your-application-preferences#macOS)
* [A... | https://support.nordvpn.com/hc/en-us/articles/20323582191505-Resetting-your-application-preferences |
How to disconnect from NordVPN servers | Follow the information below to learn how to disconnect from [NordVPN](https://nordvpn.com/what-is-a-vpn/) servers on :
* [Windows 7 and 8.1](
* [Windows 10 and 11](
* [Android](
* [macOS](
* [iOS](
* [Linux](
## On Windows 7 and 8.1:
1. Open the NordVPN application by clicking on the app icon. from applying tracking headers and [super cookies](https://nordvpn.com/blog/super-cookies-going-global/) to follow your browsing activities. The ca... | https://support.nordvpn.com/hc/en-us/articles/20290215896593-Cache-and-cookies |
Cache and cookies | Cache and cookies play a key role in shaping how data is handled behind the scenes and how users interact with websites. They indeed help optimize performance and personalize user experiences, however, they also raise privacy concerns. In order to balance your convenience and data protection, managing these elements ef... | https://support.nordvpn.com/hc/en-us/articles/20290215896593-Cache-and-cookies |
Sponsorship and affiliate programs with NordVPN | What is sponsorship, and how to get sponsored by NordVPN?
A sponsorship program with NordVPN will help you and your audience deepen their knowledge about cybersecurity and privacy. Additionally, you will be rewarded for publicly sharing your feedback and experience with the NordVPN product. Various YouTube videos, Twit... | https://support.nordvpn.com/hc/en-us/articles/20285763640337-Sponsorship-and-affiliate-programs-with-NordVPN |
NordVPN account generators | You may have noticed many malicious websites online offering unlimited NordVPN service accounts at no cost. These sites typically provide a free service period for new customers; however, there are always online risks associated with using a free NordVPN account generator. Your account could be hacked, or personal info... | https://support.nordvpn.com/hc/en-us/articles/20285289780241-NordVPN-account-generators |
Internet shows a different server location | Typically, if selecting a country/server to select to, you should appear as being in that country or location when verifying your location on IP geo-location websites, such as <https://nordvpn.com/what-is-my-ip/>.
If you are appearing in other locations, you may be re-routed due to usage of Peer-to-Peer (P2P) traffic, ... | https://support.nordvpn.com/hc/en-us/articles/20282655795729-Internet-shows-a-different-server-location |
Speed and bandwidth | NordVPN does not apply any speed or bandwidth limits, but using a VPN in itself can sometimes decrease your internet speed to a certain degree.
[When you are connected to a VPN,](https://nordvpn.com/) your connection speed depends on a number of factors, including the physical proximity of the server, its load, your or... | https://support.nordvpn.com/hc/en-us/articles/20282474570257-Speed-and-bandwidth |
Why is my status Unprotected | When you visit the [NordVPN.com](https://nordvpn.com/) website, your status at the top of the page may say you are Unprotected, like in the screenshot below:
This means that you are currently not connected to our servers.
If you are ne... | https://support.nordvpn.com/hc/en-us/articles/20282075701777-Why-is-my-status-Unprotected |
What are the pros and cons of TCP and UDP | UDP is mainly used for online streaming and downloading. TCP is more reliable but also slightly slower than UDP and is mainly used for web browsing.You can watch our video for a more detailed explanation: | https://support.nordvpn.com/hc/en-us/articles/20280919698577-What-are-the-pros-and-cons-of-TCP-and-UDP |
How Auto (Recommended) protocol works? | When choosing a server while connected to "Auto (Recommended)" VPN protocol: | https://support.nordvpn.com/hc/en-us/articles/20279414082193-What-is-Auto-Recommended-protocol-on-Windows |
Why choose Auto (Recommeded) protocol? | Auto (Recommended) protocol finds the fastest connection to your wanted server, resulting in a smooth browsing and streaming experience. Moreover, when using other protocols, the app may ask you whether you agree to change the connection protocol to enable some of [NordVPN's features](https://nordvpn.com/features/) (fo... | https://support.nordvpn.com/hc/en-us/articles/20279414082193-What-is-Auto-Recommended-protocol-on-Windows |
What is Auto (Recommended) protocol on Windows | [NordVPN](https://nordvpn.com/what-is-a-vpn/) offers its users four different VPN connection methods. One of the connection methods is Auto (Recommended). This article will explain how this connection protocol works and why it is recommended.
, which lets shady businesses profile you and exposes you to t... | https://support.nordvpn.com/hc/en-us/articles/20228780938129-What-is-Incogni |
List of NordVPN features | In addition to the basic VPN service, NordVPN benefits include extra layers of functionality. Some of these add more protection, while others ensure ease of use.
Here is a list of [NordVPN features](https://nordvpn.com/features/) and their descriptions:
* [Next-generation encryption](https://nordvpn.com/features/next... | https://support.nordvpn.com/hc/en-us/articles/19559429814545-List-of-NordVPN-features |
How can I get an Invoice for my company | If you are looking for a guide on how to get a receipt, check this article: How can I get a receipt for my payment?
1. Log in to your account on the Nord Account page.
2. Navigate Billing History. Click the Invoice button under the Download column. network with increased privacy and without the need for a separate Tor browser.
## How Onion Over VPN works
When you connect to an Onion Over VPN server:
1. Your traffic is encrypted by the NordVPN client.
2. T... | https://support.nordvpn.com/hc/en-us/articles/19559254946833-Onion-Over-VPN-with-NordVPN |
VPN for BBC: how to watch it securely | With the rise of streaming services like BBC, many users turn to VPNs to access content safely and avoid regional restrictions. In this guide, we’ll cover the essentials of using a VPN for BBC streaming, offering useful tips to improve your experience and resolve any potential issues.
Table of contents:
* [Required N... | https://support.nordvpn.com/hc/en-us/articles/19560706992401-VPN-for-BBC-how-to-watch-it-securely |
How to watch paid streaming services with NordVPN while traveling | In many countries, there are censorship and other limitations on paid streaming services that affect travelers. NordVPN allows you to access such services securely while traveling without any additional configuration. You can read more about it here: [https://nordvpn.com/features/smart-play/](https://nordvpn.com/featur... | https://support.nordvpn.com/hc/en-us/articles/19560693763345-How-to-watch-paid-streaming-services-with-NordVPN-while-traveling |
Troubleshooting steps for streaming | Streaming issues like buffering, poor video quality, or interruptions while connected to NordVPN can disrupt your viewing experience. Whether the issue lies with your internet or device, multiple potential causes exist. This guide will walk you through common troubleshooting steps to quickly resolve these issues and re... | https://support.nordvpn.com/hc/en-us/articles/19559968238097-Troubleshooting-steps-for-streaming |
Cyber insurance benefits: additional FAQs | You can find additional questions answered about cyber insurance in this article.
## Table of contents:
* [Ability to purchase additional coverage](https://support.nordvpn.com/hc/en-us/articles/20185997168529-Cyber-insurance-benefits-additional-FAQs#Ability%20to%20purchase%20additional%20coverage)
* [Who is the ins... | https://support.nordvpn.com/hc/en-us/articles/20185997168529-Cyber-insurance-benefits-additional-FAQs |
What information does NordVPN store? | NordVPN does not log any of your activity online. The only information we keep about our users is their encrypted login credentials and billing information for refund procedures.
However, there is some information we need to keep:
* Your email address to send the latest NordVPN news and retrieve a forgotten password.... | https://support.nordvpn.com/hc/en-us/articles/19744151372945-What-information-does-NordVPN-store |
I have been charged twice | Please [contact our support team](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) and provide as much information about your payment as possible. We need it to have a better ability to identify your payments. The information that would help us:
* Payment type (cr... | https://support.nordvpn.com/hc/en-us/articles/19744128147729-I-have-been-charged-twice |
What should I do if I choose the wrong VAT country? | You can [generate an invoice](https://support.nordvpn.com/hc/en-us/articles/19744005126801-How-can-I-get-an-Invoice-for-my-company) from your [NordAccount](https://my.nordaccount.com/) and then claim the tax return in your local tax office. Alternatively, our [support can issue a refund](https://support.nordvpn.com/hc/... | https://support.nordvpn.com/hc/en-us/articles/19743990111121-What-is-VAT-and-why-am-I-charged |
What is VAT, and why am I charged | VAT (Value Added Tax) is a tax that is added to goods and services, including digital services. We collect VAT on behalf of the country you select on the [checkout page](https://nordcheckout.com/?product_group=nordvpn&cart_id=2d53ba3b-8d07-4190-a795-f63fa287ffef) and use the EU VAT MOSS system which covers all European... | https://support.nordvpn.com/hc/en-us/articles/19743990111121-What-is-VAT-and-why-am-I-charged |
I can't make a payment | Payments may fail for various reasons. Here are a few tips you might find useful.
Credit Card
To avoid multiple charges or a temporary hold of funds, do not make repeated attempts to complete a purchase.
You may contact your credit card company – it is likely to have information about the failed transaction and the st... | https://support.nordvpn.com/hc/en-us/articles/19742025703313-I-can-t-make-a-payment |
Why my NordVPN account is still inactive | If you paid for the NordVPN service, but it still insists that you get a plan when you open the app, follow these steps:
1. Make sure you are logged in with the same E-Mail that you purchased a subscription.
2. Wait for a payment to be processed:
* Payments via credit card may take up to 40 minutes to be verifi... | https://support.nordvpn.com/hc/en-us/articles/19741669733393-Why-my-NordVPN-account-is-still-inactive |
How to apply a NordVPN coupon code | To apply a NordVPN discount code, follow these steps:
1. Go to our [pricing page.](https://nordvpn.com/pricing/)
2. Select a preferred plan.
3. Click do you have a promo code?:
4. Enter the coupon code you have, and press ap... | https://support.nordvpn.com/hc/en-us/articles/19686880595217-How-to-apply-a-NordVPN-coupon-code |
Unauthorised use of Credit or Debit card | NordVPN provides VPN services through subscriptions. If you see a suspicious charge from NordVPN or any Nord product on your card statement, contact customer support for help:
* Email: support@nordvpn.com
* Live chat: Click the chat bubble at the bottom-right of their website.
To help identify the payment, provid... | https://support.nordvpn.com/hc/en-us/articles/19685941574801-Unauthorised-use-of-Credit-or-Debit-card |
How to purchase a dedicated IP address | A NordVPN dedicated IP is an IP address that is assigned to a specific server. This means that the address is not shared with any other device or network. If you wish to get better connection speed, less Captcha requests, or an IP that is only accessible to you, a dedicated IP will help. In this article you will learn ... | https://support.nordvpn.com/hc/en-us/articles/19484196251921-How-to-purchase-a-dedicated-IP-address |
How to get NordVPN cheaper | The best NordVPN plans currently available are displayed on our [pricing page](https://nordvpn.com/pricing/). However, here are some additional deals:
* Student discount - NordVPN offers an additional discount for students and apprentices who are 18-26 years old.
* NordVPN coupons - here, you can find special month... | https://support.nordvpn.com/hc/en-us/articles/19477702164369-How-to-get-NordVPN-cheaper |
What is your money-back policy? | Here is the refund and cancellation policy at the core of our 30-day money-back guarantee:
“...if you are not satisfied with our Services, you may cancel the Subscription and request a refund within 30 days following your purchase of our Services (“Money Back Guarantee”). Please note that Subscriptions may be refunded ... | https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy |
Does NordVPN charge all at once? | Yes, all of our [subscription packages](https://nordvpn.com/pricing/) are paid upfront.
If you choose a long-term plan such as our 2-year or 1-year subscription plan - you will be charged the full price, which can be seen under the security package's title such as Complete, Plus, Standard. | https://support.nordvpn.com/hc/en-us/articles/19476182512273-Does-NordVPN-charge-all-at-once |
How much will I need to pay upon renewal? | At the end of your initial plan, your subscription will be renewed automatically and you will be charged the applicable renewal price for the service. You can find more information on renewal prices in our [subscription renewal pricing page](https://my.nordaccount.com/legal/pricing/).
The renewal price is subject to ch... | https://support.nordvpn.com/hc/en-us/articles/19477173269265-How-much-will-I-need-to-pay-upon-renewal |
How to get connection logs on Windows | When you troubleshoot with our customer support team, they may ask you to upload the connection log files of the NordVPN desktop application to help diagnose the issue. Below you can find the relevant tutorials on how to find and upload connection logs.
1. Open the NordVPN application and click on the Settings icon.... | https://support.nordvpn.com/hc/en-us/articles/19920718445457-How-to-get-connection-logs-on-Windows |
How to put OpenVPN on your command path on Windows | Windows 10 and Windows 8
1. In Search, search for and then select: System (Control Panel)
2. Click the Advanced system settings link.
3. Click Environment Variables. In the section System Variables, find the PATH environment variable and select it. Click Edit. If the PATH environment variable does not exist, clic... | https://support.nordvpn.com/hc/en-us/articles/19920539475729-How-to-put-OpenVPN-on-your-command-path-on-Windows |
Error: NordVPN TAP failed; code 1603 | 
If you are getting an Error Code 1603 while trying to install the NordVPN TAP adapter, you should follow these steps to resolve the issue:
1. Go to Control Panel > Uninstall a Program / Programs and Features.
2. Locate the "NordVPN... | https://support.nordvpn.com/hc/en-us/articles/19920449576593-Error-NordVPN-TAP-failed-code-1603 |
Printer related issues on Windows | When there is an active VPN connection running on your Windows device, you may find that your wireless printer becomes unreachable. If that is the case, there are steps you can take to resolve this issue.
First, please make sure that the option 'Invisibility on LAN' is turned off. The option can be found in the setting... | https://support.nordvpn.com/hc/en-us/articles/19920409516945-Printer-related-issues-on-Windows |
How Does This Affect You? | If our macOS client detects a potentially misconfigured network (i.e. one that hands out non-RFC1918 IP addresses), it will send you a notification. Upon receiving this alert, we will ask you to enable the 'Invisibility on LAN' feature, ensuring your VPN traffic remains private. | https://support.nordvpn.com/hc/en-us/articles/20225371443345-Staying-invisible-on-unsafe-local-networks-on-macOS |
How to reach NordVPN customer support? | While we don't offer phone support, we have different options to contact NordVPN customer support available 24/7 and ready to help you!
## Help Center
First off, if you run into any issues using NordVPN - check out our Help Center that is available in 14 languages: English, German, French, Danish, Italian, Spanish, Nor... | https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGygBq4EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGwWaEXFToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzE5NDgyNDE2Mjk2NTkzLUhvdy10by1yZWFjaC1Ob3JkVlBOLWN1c3RvbWVyLXN1cHBvcnQGOwhUOglyYW5raQg%3D--fa940fa8e64e93e3fd10... |
Failed to reach NordLynx adapter | If you receive a message such as "Failed to reach NordLynx adapter" or "NordLynx Adapter cannot be reached", here is what you need to do:
Reinstall the NordLynx/TUN network adapter.
1. Right-click on the start button and select Device Manager. and go to the application settings in the bottom left corne... | https://support.nordvpn.com/hc/en-us/articles/19919637268625-Using-NordLynx-in-the-NordVPN-app-Windows |
TAP driver error when connecting to a VPN | To make sure your issue is caused by the TAP driver, you can check the connectivity logs from the NordVPN app:
1. Open the NordVPN app.
2. Go to Settings -> Advanced -> Run Diagnostics Tool -> Click on Collect Diagnostics and complete the process. with Command Prompt | To connect to NordVPN app using the Command prompt, you must first navigate to the directory of NordVPN installation by entering the following command:cd "C:\Program Files\NordVPN\"Change the directory if it is not in the default path.
After that, enter any of these commands:
1. nordvpn -cornordvpn --connect - Quick ... | https://support.nordvpn.com/hc/en-us/articles/19919384880145-Connect-to-NordVPN-Windows-with-Command-Prompt |
How to disable IPv6 on Windows | Here's how you can disable IPv6 on...
* [Windows 7, 8.1, 10](https://support.nordvpn.com/Connectivity/Windows/1047410402/How-to-disable-IPv6-on-Windows.htm#Windows%207,%208.1,%2010)
* [Windows 11](https://support.nordvpn.com/Connectivity/Windows/1047410402/How-to-disable-IPv6-on-Windows.htm#Windows%2011)
## Windo... | https://support.nordvpn.com/hc/en-us/articles/19919186892305-How-to-disable-IPv6-on-Windows |
How to connect to NordVPN with IKEv2/IPSec on macOS | Even though the [IKEv2/IPSec protocol is no longer supported on macOS](https://support.nordvpn.com/Connectivity/iOS/2023641872/IKEv2-IPSec-protocol-is-no-longer-supported-on-iOS-and-macOS.htm) on NordVPN 8.5.0 and newer app versions, this connection method can be used as one of the alternative ways to connect to NordVP... | https://support.nordvpn.com/hc/en-us/articles/19921536696977-How-to-connect-to-NordVPN-with-IKEv2-IPSec-on-macOS |
Connect to NordVPN with Firefox extension | ## Setting up NordVPN extension on Firefox
You can get the [VPN service for Firefox](https://nordvpn.com/download/firefox-extension/) from the [Firefox website for extensions](https://addons.mozilla.org/en-US/firefox/addon/nordvpn-proxy-extension/).
1. To install the extension click Add to Firefox..
If you are using the Windows firewall, add the following 6 rules.
* 3 outbound rules: one for "nordvpn.exe", one for "nordvpn-service.exe", and one for "openvpn-nordvpn.exe... | https://support.nordvpn.com/hc/en-us/articles/19918908485009-Adjusting-your-operating-system-configuration |
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