template_name
stringclasses 21
values | content
stringlengths 3.84k
47.6k
| policy_id
stringlengths 7
33
⌀ | policy_id_regex
stringclasses 14
values | renewal_date
stringlengths 2
28
⌀ | renewal_date_regex
stringclasses 12
values | start_date
stringlengths 8
28
⌀ | start_date_regex
stringclasses 10
values | category
stringclasses 11
values | category_regex
stringclasses 15
values | date_generated
stringclasses 9
values |
|---|---|---|---|---|---|---|---|---|---|---|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: nlcyedotDear Stuart Armstrong, Policy No.: nlcyedot Worldpay transaction No. : MZ94UT11OO2RU6LY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Stuart Armstrong Address:Flat 1 Coleman expressway Lindaside B8 9DQ GB Email : afreeman@example.org Phone : (0191) 4960479, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-06-30 Event Date : Friday 27 November, 2020 Premium : £7,646.21 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Stuart Armstrong, Policy No.: nlcyedot Worldpay transaction No. : MZ94UT11OO2RU6LY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Stuart Armstrong Address:Flat 1 Coleman expressway Lindaside B8 9DQ GB Email : afreeman@example.org Phone : (0191) 4960479, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-06-30 Event Date : Friday 27 November, 2020 Premium : £7,646.21 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
nlcyedot
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 27 November, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 25EOD53GSL/RNE05Dear Jonathan Harris, Policy No.: 25EOD53GSL/RNE05 Worldpay transaction No. : KL04RC09MX6TC3CU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jonathan Harris Address:Studio 51U Shane way Mohamedbury BB5 4SU GB Email : chelsea37@example.org Phone : +44114 496 0360, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25/03/2022 Event Date : Friday 16 June, 2023 Premium : £1,175.88 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jonathan Harris, Policy No.: 25EOD53GSL/RNE05 Worldpay transaction No. : KL04RC09MX6TC3CU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jonathan Harris Address:Studio 51U Shane way Mohamedbury BB5 4SU GB Email : chelsea37@example.org Phone : +44114 496 0360, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25/03/2022 Event Date : Friday 16 June, 2023 Premium : £1,175.88 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
25EOD53GSL/RNE05
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 16 June, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 8EEGFXIX0C-50XDear Lisa James, Policy No.: 8EEGFXIX0C-50X Worldpay transaction No. : LL79QV65NT0RZ6LA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lisa James Address:7 Katherine spring Nicolastad M9 3XJ GB Email : williamskaty@example.net Phone : +441174960185, Policy Details Type of policy: Missed Event Insurance Purchase Date : 11 December, 2023 Event Date : 18 September, 2024 Premium : £4,756.84 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lisa James, Policy No.: 8EEGFXIX0C-50X Worldpay transaction No. : LL79QV65NT0RZ6LA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lisa James Address:7 Katherine spring Nicolastad M9 3XJ GB Email : williamskaty@example.net Phone : +441174960185, Policy Details Type of policy: Missed Event Insurance Purchase Date : 11 December, 2023 Event Date : 18 September, 2024 Premium : £4,756.84 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
8EEGFXIX0C-50X
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
18 September, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: jlqpjccccDear Miss Georgia Wong, Policy No.: jlqpjcccc Worldpay transaction No. : AN21FH34YH9KN9CE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Georgia Wong Address:2 Griffin views Mitchellside WA3 7RF GB Email : npalmer@example.net Phone : +44(0)1414960168, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 01 November, 2021 Event Date : 01/04/24 Premium : £3,791.11 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Georgia Wong, Policy No.: jlqpjcccc Worldpay transaction No. : AN21FH34YH9KN9CE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Georgia Wong Address:2 Griffin views Mitchellside WA3 7RF GB Email : npalmer@example.net Phone : +44(0)1414960168, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 01 November, 2021 Event Date : 01/04/24 Premium : £3,791.11 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
jlqpjcccc
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
01/04/24
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: SR/CUORQY.QUROKQ_EAXDear Dr Phillip Hawkins, Policy No.: SR/CUORQY.QUROKQ_EAX Worldpay transaction No. : ME24SG21QW6EI5SV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Phillip Hawkins Address:5 Slater stravenue North Garethton E04 7UU GB Email : masonjacob@example.net Phone : 020 74960886, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 09 August, 2020 Event Date : 29/04/2020 Premium : £3,242.66 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Phillip Hawkins, Policy No.: SR/CUORQY.QUROKQ_EAX Worldpay transaction No. : ME24SG21QW6EI5SV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Phillip Hawkins Address:5 Slater stravenue North Garethton E04 7UU GB Email : masonjacob@example.net Phone : 020 74960886, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 09 August, 2020 Event Date : 29/04/2020 Premium : £3,242.66 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
SR/CUORQY.QUROKQ_EAX
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
29/04/2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: IV63772-/Q7NFC1IM87DB/LBGDear Mr Gerald Shaw, Policy No.: IV63772-/Q7NFC1IM87DB/LBG Worldpay transaction No. : MF82UT46BD8RS1QF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Gerald Shaw Address:Studio 6 Valerie underpass Lake Thomashaven M73 7WZ GB Email : heatherbrown@example.com Phone : +44(0)118 496 0664, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18 August, 2023 Event Date : 17/04/2021 Premium : £7,713.78 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Gerald Shaw, Policy No.: IV63772-/Q7NFC1IM87DB/LBG Worldpay transaction No. : MF82UT46BD8RS1QF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Gerald Shaw Address:Studio 6 Valerie underpass Lake Thomashaven M73 7WZ GB Email : heatherbrown@example.com Phone : +44(0)118 496 0664, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18 August, 2023 Event Date : 17/04/2021 Premium : £7,713.78 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
IV63772-/Q7NFC1IM87DB/LBG
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
17/04/2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 7Y/W//UBV4C/VWMY.W9-K0/TMDear Dr Jenna Brown, Policy No.: 7Y/W//UBV4C/VWMY.W9-K0/TM Worldpay transaction No. : NT22TT66LU9OP8CL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Jenna Brown Address:04 Bryan courts Rhysview HS7H 7JP GB Email : halekenneth@example.com Phone : 028 9018 0561, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03 May, 2024 Event Date : 19/10/2022 Premium : £2,474.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Jenna Brown, Policy No.: 7Y/W//UBV4C/VWMY.W9-K0/TM Worldpay transaction No. : NT22TT66LU9OP8CL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Jenna Brown Address:04 Bryan courts Rhysview HS7H 7JP GB Email : halekenneth@example.com Phone : 028 9018 0561, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03 May, 2024 Event Date : 19/10/2022 Premium : £2,474.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
7Y/W//UBV4C/VWMY.W9-K0/TM
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
19/10/2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: FBNYVE_RHWOYFO-RDear Dr Lisa Thompson, Policy No.: FBNYVE_RHWOYFO-R Worldpay transaction No. : OZ55RS16SG3QR0DN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Lisa Thompson Address:36 Gill hill Carolbury PO2 3YH GB Email : fyoung@example.com Phone : +44(0)114 496 0915, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 04 August, 2022 Event Date : Wednesday 28 August, 2024 Premium : £7,586.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Lisa Thompson, Policy No.: FBNYVE_RHWOYFO-R Worldpay transaction No. : OZ55RS16SG3QR0DN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Lisa Thompson Address:36 Gill hill Carolbury PO2 3YH GB Email : fyoung@example.com Phone : +44(0)114 496 0915, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 04 August, 2022 Event Date : Wednesday 28 August, 2024 Premium : £7,586.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
FBNYVE_RHWOYFO-R
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wednesday 28 August, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 2G.WEXXV8MO7Dear Guy Thomas-Moore, Policy No.: 2G.WEXXV8MO7 Worldpay transaction No. : LO05PH87TK6IQ9CV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Guy Thomas-Moore Address:Studio 5 Davies green Hartside W30 0BD GB Email : nicholsonstacey@example.org Phone : 0151 4960908, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-04-19 Event Date : Monday 17 November, 2025 Premium : £5,181.22 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Guy Thomas-Moore, Policy No.: 2G.WEXXV8MO7 Worldpay transaction No. : LO05PH87TK6IQ9CV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Guy Thomas-Moore Address:Studio 5 Davies green Hartside W30 0BD GB Email : nicholsonstacey@example.org Phone : 0151 4960908, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-04-19 Event Date : Monday 17 November, 2025 Premium : £5,181.22 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
2G.WEXXV8MO7
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Monday 17 November, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 1YPSL/_JZA55_.ONIF/AL5NDear Dr Conor Davison, Policy No.: 1YPSL/_JZA55_.ONIF/AL5N Worldpay transaction No. : JH61RO41ZT1MN4VB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Conor Davison Address:758 Newman burgs Stanleyland L6W 6UE GB Email : kenneth47@example.net Phone : 09098790209, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01 February, 2022 Event Date : Wednesday 11 October, 2023 Premium : £7,024.78 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Conor Davison, Policy No.: 1YPSL/_JZA55_.ONIF/AL5N Worldpay transaction No. : JH61RO41ZT1MN4VB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Conor Davison Address:758 Newman burgs Stanleyland L6W 6UE GB Email : kenneth47@example.net Phone : 09098790209, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01 February, 2022 Event Date : Wednesday 11 October, 2023 Premium : £7,024.78 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
1YPSL/_JZA55_.ONIF/AL5N
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wednesday 11 October, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: Y8DU7PK-091U8Dear Andrew Clayton, Policy No.: Y8DU7PK-091U8 Worldpay transaction No. : QO62GD08PB2FA9WP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Andrew Clayton Address:Studio 21 Alexander valley South Andrewtown E72 9ZG GB Email : connorbrown@example.com Phone : (028)9018455, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24/05/2023 Event Date : Tue 18 February, 2020 Premium : £3,895.67 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Andrew Clayton, Policy No.: Y8DU7PK-091U8 Worldpay transaction No. : QO62GD08PB2FA9WP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Andrew Clayton Address:Studio 21 Alexander valley South Andrewtown E72 9ZG GB Email : connorbrown@example.com Phone : (028)9018455, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24/05/2023 Event Date : Tue 18 February, 2020 Premium : £3,895.67 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
Y8DU7PK-091U8
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 18 February, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 7PMNS/EK69/XL8S4JFDear Mr Bernard Harrison, Policy No.: 7PMNS/EK69/XL8S4JF Worldpay transaction No. : BP43SV39GC5OA2AL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Bernard Harrison Address:60 Aimee way Lake Ashley B2 6ZL GB Email : stewartpoole@example.com Phone : +44(0)9098790548, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 29 June, 2022 Event Date : 2022-05-26 Premium : £8,224.12 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Bernard Harrison, Policy No.: 7PMNS/EK69/XL8S4JF Worldpay transaction No. : BP43SV39GC5OA2AL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Bernard Harrison Address:60 Aimee way Lake Ashley B2 6ZL GB Email : stewartpoole@example.com Phone : +44(0)9098790548, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 29 June, 2022 Event Date : 2022-05-26 Premium : £8,224.12 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
7PMNS/EK69/XL8S4JF
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2022-05-26
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 2LGXH9LVSSBHVPB_TW2Dear Abdul Robinson, Policy No.: 2LGXH9LVSSBHVPB_TW2 Worldpay transaction No. : IZ87GT36ZK2UC2GJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Abdul Robinson Address:999 Dominic oval South Alexandrachester G85 7HW GB Email : julia55@example.org Phone : (0808) 1570819, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 22 July, 2025 Event Date : Tue 15 August, 2023 Premium : £3,051.25 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Abdul Robinson, Policy No.: 2LGXH9LVSSBHVPB_TW2 Worldpay transaction No. : IZ87GT36ZK2UC2GJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Abdul Robinson Address:999 Dominic oval South Alexandrachester G85 7HW GB Email : julia55@example.org Phone : (0808) 1570819, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 22 July, 2025 Event Date : Tue 15 August, 2023 Premium : £3,051.25 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
2LGXH9LVSSBHVPB_TW2
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 15 August, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 46MC6/UEYFZ.NHRDear Glenn Hughes-Webster, Policy No.: 46MC6/UEYFZ.NHR Worldpay transaction No. : AV28OJ09JA1RQ4QL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Glenn Hughes-Webster Address:77 Lawrence port Josephstad HR37 0PU GB Email : zshort@example.net Phone : (0151)4960556, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-04-12 Event Date : 20/09/24 Premium : £6,922.73 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Glenn Hughes-Webster, Policy No.: 46MC6/UEYFZ.NHR Worldpay transaction No. : AV28OJ09JA1RQ4QL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Glenn Hughes-Webster Address:77 Lawrence port Josephstad HR37 0PU GB Email : zshort@example.net Phone : (0151)4960556, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-04-12 Event Date : 20/09/24 Premium : £6,922.73 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
46MC6/UEYFZ.NHR
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
20/09/24
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: czbv.-od.mxc_myc-._vDear William Bibi, Policy No.: czbv.-od.mxc_myc-._v Worldpay transaction No. : OJ10OU77FN0TK2DD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder William Bibi Address:Flat 53p Carr roads West Valerieside M66 1YT GB Email : natashagrant@example.org Phone : 0115 496 0545, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-08-27 Event Date : Thu 16 September, 2021 Premium : £1,834.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear William Bibi, Policy No.: czbv.-od.mxc_myc-._v Worldpay transaction No. : OJ10OU77FN0TK2DD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder William Bibi Address:Flat 53p Carr roads West Valerieside M66 1YT GB Email : natashagrant@example.org Phone : 0115 496 0545, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-08-27 Event Date : Thu 16 September, 2021 Premium : £1,834.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
czbv.-od.mxc_myc-._v
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thu 16 September, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: YRXOTNUDear Lauren Smith, Policy No.: YRXOTNU Worldpay transaction No. : UA62DK74IC8JL5RU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lauren Smith Address:11 Smith vista North Pauline RM12 0XP GB Email : mauriceschofield@example.net Phone : (0116) 496 0997, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-12-06 Event Date : 25/09/2025 Premium : £6,914.71 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lauren Smith, Policy No.: YRXOTNU Worldpay transaction No. : UA62DK74IC8JL5RU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lauren Smith Address:11 Smith vista North Pauline RM12 0XP GB Email : mauriceschofield@example.net Phone : (0116) 496 0997, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-12-06 Event Date : 25/09/2025 Premium : £6,914.71 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
YRXOTNU
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
25/09/2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: EYRXRUTOVJQCISXZK-.JRDear Dr Brenda Davies, Policy No.: EYRXRUTOVJQCISXZK-.JR Worldpay transaction No. : BY09KK35RO6YS2SG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Brenda Davies Address:Flat 28m Jean mall Hazelton B55 7ZU GB Email : benjamin87@example.net Phone : +44114 496 0489, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 29 December, 2025 Event Date : 2021-03-18 Premium : £5,436.42 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Brenda Davies, Policy No.: EYRXRUTOVJQCISXZK-.JR Worldpay transaction No. : BY09KK35RO6YS2SG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Brenda Davies Address:Flat 28m Jean mall Hazelton B55 7ZU GB Email : benjamin87@example.net Phone : +44114 496 0489, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 29 December, 2025 Event Date : 2021-03-18 Premium : £5,436.42 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
EYRXRUTOVJQCISXZK-.JR
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2021-03-18
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: OB5UXQTDTOTO2988/9Z29Dear Maureen Warner, Policy No.: OB5UXQTDTOTO2988/9Z29 Worldpay transaction No. : QU90FO72NV9QR9BE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Maureen Warner Address:7 Harris greens Maureenview KW2 0HJ GB Email : wcampbell@example.com Phone : +44(0)28 9018 0990, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 November, 2021 Event Date : Wednesday 19 May, 2021 Premium : £290.19 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Maureen Warner, Policy No.: OB5UXQTDTOTO2988/9Z29 Worldpay transaction No. : QU90FO72NV9QR9BE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Maureen Warner Address:7 Harris greens Maureenview KW2 0HJ GB Email : wcampbell@example.com Phone : +44(0)28 9018 0990, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 November, 2021 Event Date : Wednesday 19 May, 2021 Premium : £290.19 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
OB5UXQTDTOTO2988/9Z29
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wednesday 19 May, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: l_hdetldaxpw/kjldb-hDear Dr Douglas Ward, Policy No.: l_hdetldaxpw/kjldb-h Worldpay transaction No. : LT79GH89XT2OH3QT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Douglas Ward Address:Flat 3 Leanne gateway Owenstad E7 2SS GB Email : hilary49@example.org Phone : +44(0)1144960209, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 21 November, 2020 Event Date : 22/08/20 Premium : £1,638.66 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Douglas Ward, Policy No.: l_hdetldaxpw/kjldb-h Worldpay transaction No. : LT79GH89XT2OH3QT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Douglas Ward Address:Flat 3 Leanne gateway Owenstad E7 2SS GB Email : hilary49@example.org Phone : +44(0)1144960209, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 21 November, 2020 Event Date : 22/08/20 Premium : £1,638.66 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
l_hdetldaxpw/kjldb-h
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
22/08/20
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: lsfdf-tajgd-qqqvkDear David Payne, Policy No.: lsfdf-tajgd-qqqvk Worldpay transaction No. : PO08ER72YM7IU6JQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder David Payne Address:33 Anthony crossroad Lake Kimberley TD2 9LE GB Email : lisajones@example.com Phone : +44(0)116 4960976, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18 November, 2025 Event Date : 2022-07-29 Premium : £1,147.57 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear David Payne, Policy No.: lsfdf-tajgd-qqqvk Worldpay transaction No. : PO08ER72YM7IU6JQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder David Payne Address:33 Anthony crossroad Lake Kimberley TD2 9LE GB Email : lisajones@example.com Phone : +44(0)116 4960976, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18 November, 2025 Event Date : 2022-07-29 Premium : £1,147.57 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
lsfdf-tajgd-qqqvk
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2022-07-29
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: Z0/4PHJ1EDear Sean Taylor, Policy No.: Z0/4PHJ1E Worldpay transaction No. : NL39DT51XZ8PA9SV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sean Taylor Address:646 Lydia parkways Marionville PA3 7NQ GB Email : brownshannon@example.com Phone : 0131 4960512, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 31 May, 2019 Event Date : Wed 28 July, 2021 Premium : £1,819.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sean Taylor, Policy No.: Z0/4PHJ1E Worldpay transaction No. : NL39DT51XZ8PA9SV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sean Taylor Address:646 Lydia parkways Marionville PA3 7NQ GB Email : brownshannon@example.com Phone : 0131 4960512, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 31 May, 2019 Event Date : Wed 28 July, 2021 Premium : £1,819.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
Z0/4PHJ1E
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wed 28 July, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 2_3Y9/17EGATMDear Lauren Brown, Policy No.: 2_3Y9/17EGATM Worldpay transaction No. : EP14UW70NT6SD8MO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lauren Brown Address:Studio 86 Gillian mall Lake Clairetown W12 9UU GB Email : patelteresa@example.com Phone : +441154960528, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15 March, 2025 Event Date : 2026-01-14 Premium : £7,549.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lauren Brown, Policy No.: 2_3Y9/17EGATM Worldpay transaction No. : EP14UW70NT6SD8MO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lauren Brown Address:Studio 86 Gillian mall Lake Clairetown W12 9UU GB Email : patelteresa@example.com Phone : +441154960528, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15 March, 2025 Event Date : 2026-01-14 Premium : £7,549.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
2_3Y9/17EGATM
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2026-01-14
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: VXT//-U0AB2I/NJ7ZDear Stephen Smith, Policy No.: VXT//-U0AB2I/NJ7Z Worldpay transaction No. : UF35CM17LN9RV8SH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Stephen Smith Address:56 Joanna key Lake Margaretstad W1S 3PY GB Email : lesley72@example.org Phone : 0131 496 0248, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 19 August, 2021 Event Date : Wed 16 February, 2022 Premium : £5,207.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Stephen Smith, Policy No.: VXT//-U0AB2I/NJ7Z Worldpay transaction No. : UF35CM17LN9RV8SH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Stephen Smith Address:56 Joanna key Lake Margaretstad W1S 3PY GB Email : lesley72@example.org Phone : 0131 496 0248, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 19 August, 2021 Event Date : Wed 16 February, 2022 Premium : £5,207.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
VXT//-U0AB2I/NJ7Z
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wed 16 February, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: WR-S_LRI_TUDear Miss Katie Williams, Policy No.: WR-S_LRI_TU Worldpay transaction No. : CV05JT73RO2SY7EA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Katie Williams Address:Flat 38n Jamie meadows East Denis B8F 2YG GB Email : diane35@example.com Phone : 029 2018436, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/02/2020 Event Date : 12/10/2022 Premium : £2,967.18 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Katie Williams, Policy No.: WR-S_LRI_TU Worldpay transaction No. : CV05JT73RO2SY7EA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Katie Williams Address:Flat 38n Jamie meadows East Denis B8F 2YG GB Email : diane35@example.com Phone : 029 2018436, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/02/2020 Event Date : 12/10/2022 Premium : £2,967.18 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
WR-S_LRI_TU
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
12/10/2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: farsc-zeqte-zcuefDear Tracy Parsons, Policy No.: farsc-zeqte-zcuef Worldpay transaction No. : LD36AF65BS2PE5BJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Tracy Parsons Address:30 Tina wall Bernardberg SA6 9HH GB Email : sophiepalmer@example.net Phone : +44(0)113 4960072, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/12/2025 Event Date : Friday 05 February, 2021 Premium : £595.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Tracy Parsons, Policy No.: farsc-zeqte-zcuef Worldpay transaction No. : LD36AF65BS2PE5BJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Tracy Parsons Address:30 Tina wall Bernardberg SA6 9HH GB Email : sophiepalmer@example.net Phone : +44(0)113 4960072, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/12/2025 Event Date : Friday 05 February, 2021 Premium : £595.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
farsc-zeqte-zcuef
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 05 February, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: QPO9OSHD_G_NUF8TDear Ricky Hammond-Wallis, Policy No.: QPO9OSHD_G_NUF8T Worldpay transaction No. : HP65AG95EN4QM7IH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ricky Hammond-Wallis Address:Flat 76V Carol loaf Port Annachester PA2H 5DX GB Email : connordanny@example.com Phone : (0121)4960582, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 28 June, 2024 Event Date : Mon 03 June, 2019 Premium : £5,238.54 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ricky Hammond-Wallis, Policy No.: QPO9OSHD_G_NUF8T Worldpay transaction No. : HP65AG95EN4QM7IH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ricky Hammond-Wallis Address:Flat 76V Carol loaf Port Annachester PA2H 5DX GB Email : connordanny@example.com Phone : (0121)4960582, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 28 June, 2024 Event Date : Mon 03 June, 2019 Premium : £5,238.54 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
QPO9OSHD_G_NUF8T
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Mon 03 June, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 4X6P1QMJO7E1E87JTU1P3FVGDear Miss Barbara Patel, Policy No.: 4X6P1QMJO7E1E87JTU1P3FVG Worldpay transaction No. : XN21NW47MN3ZZ3QW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Barbara Patel Address:917 Rogers crescent New Derek E07 0XX GB Email : fletcherkim@example.com Phone : +44(0)1632960705, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-08-14 Event Date : 2025-06-28 Premium : £7,879.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Barbara Patel, Policy No.: 4X6P1QMJO7E1E87JTU1P3FVG Worldpay transaction No. : XN21NW47MN3ZZ3QW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Barbara Patel Address:917 Rogers crescent New Derek E07 0XX GB Email : fletcherkim@example.com Phone : +44(0)1632960705, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-08-14 Event Date : 2025-06-28 Premium : £7,879.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
4X6P1QMJO7E1E87JTU1P3FVG
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2025-06-28
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: r_ybb_hnwoswfqyylhfrcDear Jasmine Gibson, Policy No.: r_ybb_hnwoswfqyylhfrc Worldpay transaction No. : UY33SE71KO7CA4HE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jasmine Gibson Address:Flat 75v Wong lakes Ricefort EC0 4YY GB Email : ehart@example.org Phone : +44(0)117 4960228, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/03/2021 Event Date : Friday 15 April, 2022 Premium : £5,285.57 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jasmine Gibson, Policy No.: r_ybb_hnwoswfqyylhfrc Worldpay transaction No. : UY33SE71KO7CA4HE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jasmine Gibson Address:Flat 75v Wong lakes Ricefort EC0 4YY GB Email : ehart@example.org Phone : +44(0)117 4960228, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/03/2021 Event Date : Friday 15 April, 2022 Premium : £5,285.57 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
r_ybb_hnwoswfqyylhfrc
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 15 April, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: xvokv/cakhe.evnDear Dr Alexandra Phillips, Policy No.: xvokv/cakhe.evn Worldpay transaction No. : JJ82BC26HQ5OA1XW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Alexandra Phillips Address:0 Skinner motorway North Carolinestad L61 3QX GB Email : jcampbell@example.com Phone : +44(0)1632 960116, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 08 October, 2022 Event Date : 23 September, 2020 Premium : £4,952.74 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Alexandra Phillips, Policy No.: xvokv/cakhe.evn Worldpay transaction No. : JJ82BC26HQ5OA1XW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Alexandra Phillips Address:0 Skinner motorway North Carolinestad L61 3QX GB Email : jcampbell@example.com Phone : +44(0)1632 960116, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 08 October, 2022 Event Date : 23 September, 2020 Premium : £4,952.74 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
xvokv/cakhe.evn
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
23 September, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: JG8WSKZBIG0Dear Dr Henry Clark, Policy No.: JG8WSKZBIG0 Worldpay transaction No. : AE03XA67LU6ZU1DD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Henry Clark Address:70 Foster spurs East Terrytown E0 3LP GB Email : jennawood@example.com Phone : +44(0)8081570752, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-10-13 Event Date : 2019-10-08 Premium : £1,711.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Henry Clark, Policy No.: JG8WSKZBIG0 Worldpay transaction No. : AE03XA67LU6ZU1DD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Henry Clark Address:70 Foster spurs East Terrytown E0 3LP GB Email : jennawood@example.com Phone : +44(0)8081570752, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-10-13 Event Date : 2019-10-08 Premium : £1,711.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
JG8WSKZBIG0
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2019-10-08
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: Q2UV8-JFZIV1HUV1/_/C9KWDear Jessica Gill, Policy No.: Q2UV8-JFZIV1HUV1/_/C9KW Worldpay transaction No. : CJ65PT25UW4EK4LN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jessica Gill Address:9 Terence centers North Carly B9 8QR GB Email : leonard25@example.org Phone : +44(0)1154960787, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 01 July, 2019 Event Date : 2023-06-13 Premium : £8,304.43 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jessica Gill, Policy No.: Q2UV8-JFZIV1HUV1/_/C9KW Worldpay transaction No. : CJ65PT25UW4EK4LN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jessica Gill Address:9 Terence centers North Carly B9 8QR GB Email : leonard25@example.org Phone : +44(0)1154960787, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 01 July, 2019 Event Date : 2023-06-13 Premium : £8,304.43 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
Q2UV8-JFZIV1HUV1/_/C9KW
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2023-06-13
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 0C.2JAPTGLHL6/ELODear Miss Claire Smith, Policy No.: 0C.2JAPTGLHL6/ELO Worldpay transaction No. : KA83YU25KE9AS9DH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Claire Smith Address:45 Deborah pike Gordonview SL9E 5BF GB Email : christinethomson@example.com Phone : +44151 4960503, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/07/2024 Event Date : 11/12/25 Premium : £2,268.25 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Claire Smith, Policy No.: 0C.2JAPTGLHL6/ELO Worldpay transaction No. : KA83YU25KE9AS9DH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Claire Smith Address:45 Deborah pike Gordonview SL9E 5BF GB Email : christinethomson@example.com Phone : +44151 4960503, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/07/2024 Event Date : 11/12/25 Premium : £2,268.25 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
0C.2JAPTGLHL6/ELO
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
11/12/25
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 9PWZBD-BB3FRO/PTDear Geraldine Archer, Policy No.: 9PWZBD-BB3FRO/PT Worldpay transaction No. : SF14TJ67HE8XS4WT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Geraldine Archer Address:Studio 99 Paige falls Chapmanfort BN4 7RH GB Email : kyle02@example.com Phone : +44(0)121 496 0322, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06/08/25 Event Date : 2020-08-04 Premium : £7,958.14 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Geraldine Archer, Policy No.: 9PWZBD-BB3FRO/PT Worldpay transaction No. : SF14TJ67HE8XS4WT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Geraldine Archer Address:Studio 99 Paige falls Chapmanfort BN4 7RH GB Email : kyle02@example.com Phone : +44(0)121 496 0322, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06/08/25 Event Date : 2020-08-04 Premium : £7,958.14 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
9PWZBD-BB3FRO/PT
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2020-08-04
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: QZEIGUXQPKEZMQTDear Mrs Georgia Walker, Policy No.: QZEIGUXQPKEZMQT Worldpay transaction No. : SK05AM21QB7FX6VW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Georgia Walker Address:Flat 51 Mandy forks Lake Elliottburgh G6C 0DG GB Email : allan70@example.com Phone : (0118)4960017, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 26 November, 2022 Event Date : Sunday 20 October, 2019 Premium : £3,049.98 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mrs Georgia Walker, Policy No.: QZEIGUXQPKEZMQT Worldpay transaction No. : SK05AM21QB7FX6VW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Georgia Walker Address:Flat 51 Mandy forks Lake Elliottburgh G6C 0DG GB Email : allan70@example.com Phone : (0118)4960017, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 26 November, 2022 Event Date : Sunday 20 October, 2019 Premium : £3,049.98 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
QZEIGUXQPKEZMQT
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sunday 20 October, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 51TF/HNPYVIDear Mr Shaun Bartlett, Policy No.: 51TF/HNPYVI Worldpay transaction No. : BM57DT21EG7KA0IS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Shaun Bartlett Address:Flat 74i Francis mews West Dorothy W7 5TZ GB Email : zparker@example.org Phone : +44(0)151 4960103, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 09 December, 2021 Event Date : Tuesday 14 January, 2020 Premium : £3,271.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Shaun Bartlett, Policy No.: 51TF/HNPYVI Worldpay transaction No. : BM57DT21EG7KA0IS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Shaun Bartlett Address:Flat 74i Francis mews West Dorothy W7 5TZ GB Email : zparker@example.org Phone : +44(0)151 4960103, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 09 December, 2021 Event Date : Tuesday 14 January, 2020 Premium : £3,271.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
51TF/HNPYVI
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tuesday 14 January, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 1EKIUGPH/AYP2S-/X50QDear Miss Diane Dickinson, Policy No.: 1EKIUGPH/AYP2S-/X50Q Worldpay transaction No. : NX21KR83IR4BF6LI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Diane Dickinson Address:Flat 83 Jackson groves East Mariastad WS9M 6BL GB Email : cclayton@example.com Phone : 0161 496 0244, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/06/2019 Event Date : 15 December, 2021 Premium : £8,837.22 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Diane Dickinson, Policy No.: 1EKIUGPH/AYP2S-/X50Q Worldpay transaction No. : NX21KR83IR4BF6LI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Diane Dickinson Address:Flat 83 Jackson groves East Mariastad WS9M 6BL GB Email : cclayton@example.com Phone : 0161 496 0244, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/06/2019 Event Date : 15 December, 2021 Premium : £8,837.22 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
1EKIUGPH/AYP2S-/X50Q
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
15 December, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 7RJ03-70987/GFXOHDear Graham Abbott, Policy No.: 7RJ03-70987/GFXOH Worldpay transaction No. : XO29KO94EN8WS2LE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Graham Abbott Address:2 Gail squares North Samchester HG2W 8XL GB Email : wheelermary@example.net Phone : (028) 9018 0512, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12/12/2022 Event Date : 08 March, 2020 Premium : £8,856.47 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Graham Abbott, Policy No.: 7RJ03-70987/GFXOH Worldpay transaction No. : XO29KO94EN8WS2LE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Graham Abbott Address:2 Gail squares North Samchester HG2W 8XL GB Email : wheelermary@example.net Phone : (028) 9018 0512, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12/12/2022 Event Date : 08 March, 2020 Premium : £8,856.47 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
7RJ03-70987/GFXOH
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
08 March, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 3RJJ1P4Dear Terry Bennett, Policy No.: 3RJJ1P4 Worldpay transaction No. : VK58LB87RE8OE2VS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Terry Bennett Address:49 Jodie pine Leannestad RG8 1TG GB Email : johnlindsey@example.com Phone : +44(0)1632 960 525, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-10-12 Event Date : 12/12/2020 Premium : £4,927.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Terry Bennett, Policy No.: 3RJJ1P4 Worldpay transaction No. : VK58LB87RE8OE2VS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Terry Bennett Address:49 Jodie pine Leannestad RG8 1TG GB Email : johnlindsey@example.com Phone : +44(0)1632 960 525, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-10-12 Event Date : 12/12/2020 Premium : £4,927.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
3RJJ1P4
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
12/12/2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: A_1M/CPIWDear Mr Martyn Khan, Policy No.: A_1M/CPIW Worldpay transaction No. : AS27XU62TK6GK0LW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Martyn Khan Address:55 Stephanie hills East Donald W5T 2ER GB Email : chardy@example.com Phone : +44(0)2074960907, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 19 June, 2024 Event Date : 14/11/22 Premium : £975.84 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Martyn Khan, Policy No.: A_1M/CPIW Worldpay transaction No. : AS27XU62TK6GK0LW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Martyn Khan Address:55 Stephanie hills East Donald W5T 2ER GB Email : chardy@example.com Phone : +44(0)2074960907, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 19 June, 2024 Event Date : 14/11/22 Premium : £975.84 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
A_1M/CPIW
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
14/11/22
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 3IQXDOJO30/FKHDear Maureen Ashton, Policy No.: 3IQXDOJO30/FKH Worldpay transaction No. : BQ05QN07DQ9IP6ES Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Maureen Ashton Address:156 Yvonne hills Patriciaton N4B 3EL GB Email : criley@example.net Phone : +441214960129, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01/12/2020 Event Date : 18/08/21 Premium : £511.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Maureen Ashton, Policy No.: 3IQXDOJO30/FKH Worldpay transaction No. : BQ05QN07DQ9IP6ES Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Maureen Ashton Address:156 Yvonne hills Patriciaton N4B 3EL GB Email : criley@example.net Phone : +441214960129, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01/12/2020 Event Date : 18/08/21 Premium : £511.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
3IQXDOJO30/FKH
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
18/08/21
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: e-tfeinDear Rachel Foster-Baker, Policy No.: e-tfein Worldpay transaction No. : TD68MW69HA0IC4SU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rachel Foster-Baker Address:Flat 7 Wallace square Shirleyton LD59 8BY GB Email : tharvey@example.org Phone : +44(0)2074960083, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10 October, 2024 Event Date : Fri 24 June, 2022 Premium : £5,436.89 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Rachel Foster-Baker, Policy No.: e-tfein Worldpay transaction No. : TD68MW69HA0IC4SU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rachel Foster-Baker Address:Flat 7 Wallace square Shirleyton LD59 8BY GB Email : tharvey@example.org Phone : +44(0)2074960083, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10 October, 2024 Event Date : Fri 24 June, 2022 Premium : £5,436.89 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
e-tfein
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Fri 24 June, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: sz-z/g_mctlciizhDear Dr Raymond Andrews, Policy No.: sz-z/g_mctlciizh Worldpay transaction No. : MW06FW62IM5XN3AX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Raymond Andrews Address:Flat 28S Allan gardens Joshuamouth ST76 9XD GB Email : baileyelliott@example.net Phone : +4429 2018880, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06/09/23 Event Date : 19 March, 2021 Premium : £4,736.05 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Raymond Andrews, Policy No.: sz-z/g_mctlciizh Worldpay transaction No. : MW06FW62IM5XN3AX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Raymond Andrews Address:Flat 28S Allan gardens Joshuamouth ST76 9XD GB Email : baileyelliott@example.net Phone : +4429 2018880, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06/09/23 Event Date : 19 March, 2021 Premium : £4,736.05 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
sz-z/g_mctlciizh
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
19 March, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: QPLPPNED_NHZG._HU/LXDear Molly Connor, Policy No.: QPLPPNED_NHZG._HU/LX Worldpay transaction No. : YF76PO81TG9HZ6KW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Molly Connor Address:7 Briggs mission Juliahaven DN2E 9UQ GB Email : oliver32@example.org Phone : (0117) 496 0429, Policy Details Type of policy: Missed Event Insurance Purchase Date : 28 July, 2022 Event Date : Thu 28 February, 2019 Premium : £3,450.41 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Molly Connor, Policy No.: QPLPPNED_NHZG._HU/LX Worldpay transaction No. : YF76PO81TG9HZ6KW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Molly Connor Address:7 Briggs mission Juliahaven DN2E 9UQ GB Email : oliver32@example.org Phone : (0117) 496 0429, Policy Details Type of policy: Missed Event Insurance Purchase Date : 28 July, 2022 Event Date : Thu 28 February, 2019 Premium : £3,450.41 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
QPLPPNED_NHZG._HU/LX
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thu 28 February, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: fdiujzmitcnuifkbcbupsgqDear Mr Benjamin Fowler, Policy No.: fdiujzmitcnuifkbcbupsgq Worldpay transaction No. : EY27NT48TH5YD1GM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Benjamin Fowler Address:583 Griffiths way Port Janehaven HA2N 0NF GB Email : dgraham@example.net Phone : 0151 496 0471, Policy Details Type of policy: Missed Event Insurance Purchase Date : 08 October, 2023 Event Date : Sunday 25 June, 2023 Premium : £7,863.31 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Benjamin Fowler, Policy No.: fdiujzmitcnuifkbcbupsgq Worldpay transaction No. : EY27NT48TH5YD1GM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Benjamin Fowler Address:583 Griffiths way Port Janehaven HA2N 0NF GB Email : dgraham@example.net Phone : 0151 496 0471, Policy Details Type of policy: Missed Event Insurance Purchase Date : 08 October, 2023 Event Date : Sunday 25 June, 2023 Premium : £7,863.31 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
fdiujzmitcnuifkbcbupsgq
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sunday 25 June, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: S3EZOIY9HM2Dear Mr Joshua Dixon, Policy No.: S3EZOIY9HM2 Worldpay transaction No. : LW53JL98YA7CC9ST Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Joshua Dixon Address:63 Gareth parkways East Valerie M3 2XA GB Email : reynoldscarol@example.org Phone : 01144960389, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-06-28 Event Date : 15 September, 2025 Premium : £3,024.51 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Joshua Dixon, Policy No.: S3EZOIY9HM2 Worldpay transaction No. : LW53JL98YA7CC9ST Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Joshua Dixon Address:63 Gareth parkways East Valerie M3 2XA GB Email : reynoldscarol@example.org Phone : 01144960389, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-06-28 Event Date : 15 September, 2025 Premium : £3,024.51 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
S3EZOIY9HM2
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
15 September, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: ZJLXJV-JZZTRRBR/EWEG_Dear Allan Smith, Policy No.: ZJLXJV-JZZTRRBR/EWEG_ Worldpay transaction No. : NJ74GR36UF6CP4EQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Allan Smith Address:737 Tracy prairie New Joanside S0C 2WG GB Email : lawrence63@example.com Phone : 02074960774, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 15 August, 2024 Event Date : 2025-08-03 Premium : £473.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Allan Smith, Policy No.: ZJLXJV-JZZTRRBR/EWEG_ Worldpay transaction No. : NJ74GR36UF6CP4EQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Allan Smith Address:737 Tracy prairie New Joanside S0C 2WG GB Email : lawrence63@example.com Phone : 02074960774, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 15 August, 2024 Event Date : 2025-08-03 Premium : £473.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ZJLXJV-JZZTRRBR/EWEG_
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2025-08-03
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: TK0WKGVU/EK5Dear Ann Mann-Craig, Policy No.: TK0WKGVU/EK5 Worldpay transaction No. : JK24SX46IE1BV1HZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ann Mann-Craig Address:Studio 7 Adams crest Clarkview OL55 3GF GB Email : ofrost@example.net Phone : +441632 960 489, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 22 June, 2020 Event Date : 2020-01-27 Premium : £2,175.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ann Mann-Craig, Policy No.: TK0WKGVU/EK5 Worldpay transaction No. : JK24SX46IE1BV1HZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ann Mann-Craig Address:Studio 7 Adams crest Clarkview OL55 3GF GB Email : ofrost@example.net Phone : +441632 960 489, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 22 June, 2020 Event Date : 2020-01-27 Premium : £2,175.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
TK0WKGVU/EK5
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2020-01-27
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 0PSOCYL7XF23PIDear Colin Bailey, Policy No.: 0PSOCYL7XF23PI Worldpay transaction No. : WU20DC37GL2CO5SP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Colin Bailey Address:Studio 15 James oval Stevenhaven EH7 6NA GB Email : martynjones@example.org Phone : 028 9018923, Policy Details Type of policy: Missed Event Insurance Purchase Date : 13 January, 2025 Event Date : Tue 07 September, 2021 Premium : £1,385.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Colin Bailey, Policy No.: 0PSOCYL7XF23PI Worldpay transaction No. : WU20DC37GL2CO5SP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Colin Bailey Address:Studio 15 James oval Stevenhaven EH7 6NA GB Email : martynjones@example.org Phone : 028 9018923, Policy Details Type of policy: Missed Event Insurance Purchase Date : 13 January, 2025 Event Date : Tue 07 September, 2021 Premium : £1,385.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
0PSOCYL7XF23PI
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 07 September, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 750B/QKE58GXCQ9Dear Valerie Mitchell-Miah, Policy No.: 750B/QKE58GXCQ9 Worldpay transaction No. : VF38UN35HZ2LE6SH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Valerie Mitchell-Miah Address:Studio 8 Wilson forest Grantfort B98 8RE GB Email : woodalan@example.net Phone : 028 9018 0855, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 10 December, 2020 Event Date : 14/06/19 Premium : £3,991.40 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Valerie Mitchell-Miah, Policy No.: 750B/QKE58GXCQ9 Worldpay transaction No. : VF38UN35HZ2LE6SH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Valerie Mitchell-Miah Address:Studio 8 Wilson forest Grantfort B98 8RE GB Email : woodalan@example.net Phone : 028 9018 0855, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 10 December, 2020 Event Date : 14/06/19 Premium : £3,991.40 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
750B/QKE58GXCQ9
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
14/06/19
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: h-rzaijtyDear Terry Watson, Policy No.: h-rzaijty Worldpay transaction No. : OV07WP42PW7FD3WH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Terry Watson Address:Studio 65 Wayne underpass South Stewartside CW8 5XQ GB Email : bwalker@example.com Phone : +448081570305, Policy Details Type of policy: Missed Event Insurance Purchase Date : 02/08/24 Event Date : 23/11/19 Premium : £595.10 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Terry Watson, Policy No.: h-rzaijty Worldpay transaction No. : OV07WP42PW7FD3WH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Terry Watson Address:Studio 65 Wayne underpass South Stewartside CW8 5XQ GB Email : bwalker@example.com Phone : +448081570305, Policy Details Type of policy: Missed Event Insurance Purchase Date : 02/08/24 Event Date : 23/11/19 Premium : £595.10 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
h-rzaijty
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
23/11/19
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: S_RNYFNNWXE_/YPDear Dr William Payne, Policy No.: S_RNYFNNWXE_/YP Worldpay transaction No. : GF50FJ69XF4JK2MY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr William Payne Address:42 Scott terrace Thomasland W7B 2UH GB Email : brownharriet@example.org Phone : (0306) 9990958, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/01/2020 Event Date : Sat 12 September, 2020 Premium : £5,178.85 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr William Payne, Policy No.: S_RNYFNNWXE_/YP Worldpay transaction No. : GF50FJ69XF4JK2MY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr William Payne Address:42 Scott terrace Thomasland W7B 2UH GB Email : brownharriet@example.org Phone : (0306) 9990958, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/01/2020 Event Date : Sat 12 September, 2020 Premium : £5,178.85 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
S_RNYFNNWXE_/YP
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sat 12 September, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: RYUQBAZJL8/424WDear Raymond Richardson, Policy No.: RYUQBAZJL8/424W Worldpay transaction No. : OR70DI77PP5XC2HI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Raymond Richardson Address:0 Armstrong fort Williamsside DG0 6HD GB Email : nwallis@example.net Phone : +44(0)114 4960867, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 05 November, 2021 Event Date : 07 August, 2021 Premium : £1,301.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Raymond Richardson, Policy No.: RYUQBAZJL8/424W Worldpay transaction No. : OR70DI77PP5XC2HI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Raymond Richardson Address:0 Armstrong fort Williamsside DG0 6HD GB Email : nwallis@example.net Phone : +44(0)114 4960867, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 05 November, 2021 Event Date : 07 August, 2021 Premium : £1,301.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
RYUQBAZJL8/424W
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
07 August, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 84KCIQQ9_AWDear Sara Jones, Policy No.: 84KCIQQ9_AW Worldpay transaction No. : DX72QB58NY0TJ2OB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sara Jones Address:Studio 17T Hall corner Richardside W85 9JS GB Email : uevans@example.com Phone : +44(0)29 2018538, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/03/2022 Event Date : Tue 12 March, 2024 Premium : £3,796.56 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sara Jones, Policy No.: 84KCIQQ9_AW Worldpay transaction No. : DX72QB58NY0TJ2OB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sara Jones Address:Studio 17T Hall corner Richardside W85 9JS GB Email : uevans@example.com Phone : +44(0)29 2018538, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/03/2022 Event Date : Tue 12 March, 2024 Premium : £3,796.56 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
84KCIQQ9_AW
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 12 March, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: Q7.PZN-1WQDear Annette Fowler, Policy No.: Q7.PZN-1WQ Worldpay transaction No. : FO65AV16HD6PA6QY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Annette Fowler Address:Studio 90 Davis squares Andrewmouth M7D 1YJ GB Email : traceypritchard@example.org Phone : +44115 496 0919, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 03 May, 2021 Event Date : Tue 06 January, 2026 Premium : £5,655.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Annette Fowler, Policy No.: Q7.PZN-1WQ Worldpay transaction No. : FO65AV16HD6PA6QY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Annette Fowler Address:Studio 90 Davis squares Andrewmouth M7D 1YJ GB Email : traceypritchard@example.org Phone : +44115 496 0919, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 03 May, 2021 Event Date : Tue 06 January, 2026 Premium : £5,655.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
Q7.PZN-1WQ
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 06 January, 2026
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: NZQT/KFZTZ12ODear Timothy Fox, Policy No.: NZQT/KFZTZ12O Worldpay transaction No. : YA96OV88WQ1KH9DF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Timothy Fox Address:7 Walker route Brownville KY63 4AR GB Email : broberts@example.net Phone : +44(0)114 496 0087, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05/04/2019 Event Date : 19 May, 2024 Premium : £1,852.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Timothy Fox, Policy No.: NZQT/KFZTZ12O Worldpay transaction No. : YA96OV88WQ1KH9DF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Timothy Fox Address:7 Walker route Brownville KY63 4AR GB Email : broberts@example.net Phone : +44(0)114 496 0087, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05/04/2019 Event Date : 19 May, 2024 Premium : £1,852.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
NZQT/KFZTZ12O
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
19 May, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: PTT/RKXS/DE5Dear Hannah Williams, Policy No.: PTT/RKXS/DE5 Worldpay transaction No. : MX05TE40VF9MC1CP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Hannah Williams Address:3 Stanley camp North Michelle M5J 2ZQ GB Email : yvonnesaunders@example.com Phone : +44(0)118 496 0799, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18/05/2025 Event Date : Friday 29 August, 2025 Premium : £3,741.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Hannah Williams, Policy No.: PTT/RKXS/DE5 Worldpay transaction No. : MX05TE40VF9MC1CP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Hannah Williams Address:3 Stanley camp North Michelle M5J 2ZQ GB Email : yvonnesaunders@example.com Phone : +44(0)118 496 0799, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18/05/2025 Event Date : Friday 29 August, 2025 Premium : £3,741.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
PTT/RKXS/DE5
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 29 August, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: cxywz-qljha-bqrdxDear Georgia Taylor, Policy No.: cxywz-qljha-bqrdx Worldpay transaction No. : IV98SO52UU1LO7WI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Georgia Taylor Address:Studio 38 Sharp harbor Morriston TA4 7TE GB Email : iwilliams@example.org Phone : 09098790290, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-05-08 Event Date : 03 July, 2021 Premium : £2,616.58 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Georgia Taylor, Policy No.: cxywz-qljha-bqrdx Worldpay transaction No. : IV98SO52UU1LO7WI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Georgia Taylor Address:Studio 38 Sharp harbor Morriston TA4 7TE GB Email : iwilliams@example.org Phone : 09098790290, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-05-08 Event Date : 03 July, 2021 Premium : £2,616.58 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
cxywz-qljha-bqrdx
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
03 July, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: FN-/VRQR_.RMDear Mr Gordon Payne, Policy No.: FN-/VRQR_.RM Worldpay transaction No. : LC17BH33YW2MM3FX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Gordon Payne Address:45 Khan parkways Bondfurt L4 8NS GB Email : kim26@example.com Phone : (028)9018399, Policy Details Type of policy: Missed Event Insurance Purchase Date : 17/05/2020 Event Date : 29/09/23 Premium : £1,645.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Gordon Payne, Policy No.: FN-/VRQR_.RM Worldpay transaction No. : LC17BH33YW2MM3FX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Gordon Payne Address:45 Khan parkways Bondfurt L4 8NS GB Email : kim26@example.com Phone : (028)9018399, Policy Details Type of policy: Missed Event Insurance Purchase Date : 17/05/2020 Event Date : 29/09/23 Premium : £1,645.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
FN-/VRQR_.RM
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
29/09/23
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: JR7HZRCHU2Dear Dr Bethan Owen, Policy No.: JR7HZRCHU2 Worldpay transaction No. : OU97EH25IF1LF4MM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Bethan Owen Address:2 Jessica ports Lake Clifford SM7 7JR GB Email : bruce51@example.com Phone : +44(0)117 4960811, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 25 February, 2022 Event Date : Tue 07 November, 2023 Premium : £1,867.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Bethan Owen, Policy No.: JR7HZRCHU2 Worldpay transaction No. : OU97EH25IF1LF4MM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Bethan Owen Address:2 Jessica ports Lake Clifford SM7 7JR GB Email : bruce51@example.com Phone : +44(0)117 4960811, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 25 February, 2022 Event Date : Tue 07 November, 2023 Premium : £1,867.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
JR7HZRCHU2
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 07 November, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: C2ZZIIBNWDM4KBL9Dear Duncan Knight-Moore, Policy No.: C2ZZIIBNWDM4KBL9 Worldpay transaction No. : XE54JP45QR2EG6VG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Duncan Knight-Moore Address:050 Kelly grove East Scottburgh E8 5PR GB Email : lisa47@example.net Phone : (0191) 496 0993, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 11 October, 2019 Event Date : 2024-05-01 Premium : £1,268.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Duncan Knight-Moore, Policy No.: C2ZZIIBNWDM4KBL9 Worldpay transaction No. : XE54JP45QR2EG6VG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Duncan Knight-Moore Address:050 Kelly grove East Scottburgh E8 5PR GB Email : lisa47@example.net Phone : (0191) 496 0993, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 11 October, 2019 Event Date : 2024-05-01 Premium : £1,268.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
C2ZZIIBNWDM4KBL9
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2024-05-01
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 9_5R7.8GUM9_FV0MZWKI4WWDear Victoria Dale-Hodgson, Policy No.: 9_5R7.8GUM9_FV0MZWKI4WW Worldpay transaction No. : OG14BY31TP4CC8DF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Victoria Dale-Hodgson Address:Flat 55 Sara light Annside WF5R 4YP GB Email : ubaker@example.com Phone : (0121)4960288, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10 January, 2026 Event Date : 19/04/2021 Premium : £6,630.01 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Victoria Dale-Hodgson, Policy No.: 9_5R7.8GUM9_FV0MZWKI4WW Worldpay transaction No. : OG14BY31TP4CC8DF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Victoria Dale-Hodgson Address:Flat 55 Sara light Annside WF5R 4YP GB Email : ubaker@example.com Phone : (0121)4960288, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10 January, 2026 Event Date : 19/04/2021 Premium : £6,630.01 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
9_5R7.8GUM9_FV0MZWKI4WW
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
19/04/2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: mig/xbxs_jteqkqkkx.cDear Cameron Herbert-Riley, Policy No.: mig/xbxs_jteqkqkkx.c Worldpay transaction No. : TK18DS04OH7AZ5UQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Cameron Herbert-Riley Address:Studio 76 Elliot drives Eileenborough L0 8RH GB Email : alexsimpson@example.org Phone : (0808) 157 0004, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 26 October, 2020 Event Date : 2023-06-03 Premium : £560.10 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Cameron Herbert-Riley, Policy No.: mig/xbxs_jteqkqkkx.c Worldpay transaction No. : TK18DS04OH7AZ5UQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Cameron Herbert-Riley Address:Studio 76 Elliot drives Eileenborough L0 8RH GB Email : alexsimpson@example.org Phone : (0808) 157 0004, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 26 October, 2020 Event Date : 2023-06-03 Premium : £560.10 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
mig/xbxs_jteqkqkkx.c
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2023-06-03
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: CMVG/B_ZDTBDODear Brenda Collins-Naylor, Policy No.: CMVG/B_ZDTBDO Worldpay transaction No. : AB95GE53EV5BB9WT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Brenda Collins-Naylor Address:Flat 87R Katie meadows Birchstad TS6R 9TU GB Email : kaurjake@example.org Phone : +44117 4960986, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 17 February, 2019 Event Date : Tue 02 July, 2024 Premium : £6,303.98 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Brenda Collins-Naylor, Policy No.: CMVG/B_ZDTBDO Worldpay transaction No. : AB95GE53EV5BB9WT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Brenda Collins-Naylor Address:Flat 87R Katie meadows Birchstad TS6R 9TU GB Email : kaurjake@example.org Phone : +44117 4960986, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 17 February, 2019 Event Date : Tue 02 July, 2024 Premium : £6,303.98 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
CMVG/B_ZDTBDO
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 02 July, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: fwbaaxvuhdyfwDear Sam Johnson-Griffiths, Policy No.: fwbaaxvuhdyfw Worldpay transaction No. : KB00NY92SP1NG6IO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sam Johnson-Griffiths Address:Flat 75 Reed harbor Lake Barbara L8W 2UE GB Email : ldoherty@example.net Phone : +44(0)1614960046, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/12/2024 Event Date : 02 February, 2020 Premium : £457.60 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sam Johnson-Griffiths, Policy No.: fwbaaxvuhdyfw Worldpay transaction No. : KB00NY92SP1NG6IO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sam Johnson-Griffiths Address:Flat 75 Reed harbor Lake Barbara L8W 2UE GB Email : ldoherty@example.net Phone : +44(0)1614960046, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/12/2024 Event Date : 02 February, 2020 Premium : £457.60 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
fwbaaxvuhdyfw
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
02 February, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: DUZQUSNAEDear Sean Cox, Policy No.: DUZQUSNAE Worldpay transaction No. : TI85IL03TZ6BQ7TF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sean Cox Address:Flat 37N Guy oval North Leighberg LE00 8BT GB Email : andrew64@example.net Phone : (0117)4960533, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 27 July, 2022 Event Date : 01 December, 2020 Premium : £6,782.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sean Cox, Policy No.: DUZQUSNAE Worldpay transaction No. : TI85IL03TZ6BQ7TF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sean Cox Address:Flat 37N Guy oval North Leighberg LE00 8BT GB Email : andrew64@example.net Phone : (0117)4960533, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 27 July, 2022 Event Date : 01 December, 2020 Premium : £6,782.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
DUZQUSNAE
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
01 December, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: b.wmaikvhpdDear Jayne Ryan, Policy No.: b.wmaikvhpd Worldpay transaction No. : WX74KQ05PC4TN5UK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jayne Ryan Address:Studio 9 Anna square Petershire LD1 4QE GB Email : pauline85@example.com Phone : (0116)4960731, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 08 August, 2020 Event Date : 12 April, 2024 Premium : £5,537.68 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jayne Ryan, Policy No.: b.wmaikvhpd Worldpay transaction No. : WX74KQ05PC4TN5UK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jayne Ryan Address:Studio 9 Anna square Petershire LD1 4QE GB Email : pauline85@example.com Phone : (0116)4960731, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 08 August, 2020 Event Date : 12 April, 2024 Premium : £5,537.68 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
b.wmaikvhpd
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
12 April, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 1F._K.A2XMAQ6FXHDear Roy Griffin, Policy No.: 1F._K.A2XMAQ6FXH Worldpay transaction No. : EA70DU35IH6PB3BR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Roy Griffin Address:Flat 63H Dean landing Smithmouth WN73 4JS GB Email : laura16@example.com Phone : 01164960115, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 18 December, 2021 Event Date : 02/03/2019 Premium : £6,561.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Roy Griffin, Policy No.: 1F._K.A2XMAQ6FXH Worldpay transaction No. : EA70DU35IH6PB3BR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Roy Griffin Address:Flat 63H Dean landing Smithmouth WN73 4JS GB Email : laura16@example.com Phone : 01164960115, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 18 December, 2021 Event Date : 02/03/2019 Premium : £6,561.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
1F._K.A2XMAQ6FXH
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
02/03/2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 3E2XMBQ19NOT6U/U0_F9Z/TP1Dear Russell Bradshaw-Edwards, Policy No.: 3E2XMBQ19NOT6U/U0_F9Z/TP1 Worldpay transaction No. : WX09VT29PW5ZQ3FE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Russell Bradshaw-Edwards Address:Studio 84 Carol mission Port Brenda W3S 9XY GB Email : reece45@example.org Phone : +44141 496 0492, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/10/20 Event Date : 2021-03-30 Premium : £6,587.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Russell Bradshaw-Edwards, Policy No.: 3E2XMBQ19NOT6U/U0_F9Z/TP1 Worldpay transaction No. : WX09VT29PW5ZQ3FE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Russell Bradshaw-Edwards Address:Studio 84 Carol mission Port Brenda W3S 9XY GB Email : reece45@example.org Phone : +44141 496 0492, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/10/20 Event Date : 2021-03-30 Premium : £6,587.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
3E2XMBQ19NOT6U/U0_F9Z/TP1
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2021-03-30
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 1G1-MS7TODNDear Tom Brown, Policy No.: 1G1-MS7TODN Worldpay transaction No. : UV52SE00FU5WZ2FB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Tom Brown Address:19 Joyce mountain North Leeside N8T 5ZU GB Email : annawilson@example.com Phone : +44(0)808 1570473, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18 August, 2023 Event Date : Sun 14 November, 2021 Premium : £6,459.22 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Tom Brown, Policy No.: 1G1-MS7TODN Worldpay transaction No. : UV52SE00FU5WZ2FB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Tom Brown Address:19 Joyce mountain North Leeside N8T 5ZU GB Email : annawilson@example.com Phone : +44(0)808 1570473, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18 August, 2023 Event Date : Sun 14 November, 2021 Premium : £6,459.22 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
1G1-MS7TODN
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sun 14 November, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: QA/JUSEYUDOADTWW_TIDear Lawrence Leach, Policy No.: QA/JUSEYUDOADTWW_TI Worldpay transaction No. : UE93OZ67BI6QO0ZL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lawrence Leach Address:70 Naomi lodge Burtonside B46 3SU GB Email : youngian@example.com Phone : 01632960838, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/01/25 Event Date : Friday 07 May, 2021 Premium : £7,108.27 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lawrence Leach, Policy No.: QA/JUSEYUDOADTWW_TI Worldpay transaction No. : UE93OZ67BI6QO0ZL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lawrence Leach Address:70 Naomi lodge Burtonside B46 3SU GB Email : youngian@example.com Phone : 01632960838, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/01/25 Event Date : Friday 07 May, 2021 Premium : £7,108.27 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
QA/JUSEYUDOADTWW_TI
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 07 May, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: NK-6MOHE00DJ8VIA4DDear Mr Bryan Khan, Policy No.: NK-6MOHE00DJ8VIA4D Worldpay transaction No. : IL43VF45CS4NJ0XJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Bryan Khan Address:35 Karl mountains Port Brianborough IG50 1BX GB Email : alexanderdixon@example.com Phone : +44909 879 0615, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/05/22 Event Date : 2023-05-27 Premium : £1,797.65 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Bryan Khan, Policy No.: NK-6MOHE00DJ8VIA4D Worldpay transaction No. : IL43VF45CS4NJ0XJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Bryan Khan Address:35 Karl mountains Port Brianborough IG50 1BX GB Email : alexanderdixon@example.com Phone : +44909 879 0615, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/05/22 Event Date : 2023-05-27 Premium : £1,797.65 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
NK-6MOHE00DJ8VIA4D
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2023-05-27
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: KFBGJJNL8DIE1B/.J6DDear Mr Hugh Bond, Policy No.: KFBGJJNL8DIE1B/.J6D Worldpay transaction No. : SQ78WR54KA7VH7VQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Hugh Bond Address:Studio 2 Stanley station Yvonnefurt B25 9FF GB Email : thompsonmarion@example.com Phone : +44116 4960626, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-04-12 Event Date : 25/08/2022 Premium : £2,708.74 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Hugh Bond, Policy No.: KFBGJJNL8DIE1B/.J6D Worldpay transaction No. : SQ78WR54KA7VH7VQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Hugh Bond Address:Studio 2 Stanley station Yvonnefurt B25 9FF GB Email : thompsonmarion@example.com Phone : +44116 4960626, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-04-12 Event Date : 25/08/2022 Premium : £2,708.74 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
KFBGJJNL8DIE1B/.J6D
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
25/08/2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: HFQDJXBHDear Alice Bibi, Policy No.: HFQDJXBH Worldpay transaction No. : US80DJ64WS9NR5QT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Alice Bibi Address:5 Griffin rapid South Lucyborough S09 9FJ GB Email : srobertson@example.com Phone : 0118 4960382, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-03-30 Event Date : Wed 07 August, 2019 Premium : £3,601.18 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Alice Bibi, Policy No.: HFQDJXBH Worldpay transaction No. : US80DJ64WS9NR5QT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Alice Bibi Address:5 Griffin rapid South Lucyborough S09 9FJ GB Email : srobertson@example.com Phone : 0118 4960382, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-03-30 Event Date : Wed 07 August, 2019 Premium : £3,601.18 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
HFQDJXBH
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wed 07 August, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 1_NKGDV6F1/XL_Y9FD97DDear Dr Kimberley Smith, Policy No.: 1_NKGDV6F1/XL_Y9FD97D Worldpay transaction No. : ZD38MC41LD1OP3JZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Kimberley Smith Address:Studio 63U Daniel court Garyshire FK0 9AP GB Email : tracyelliott@example.com Phone : 0121 4960845, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/07/2023 Event Date : Tuesday 25 June, 2024 Premium : £8,106.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Kimberley Smith, Policy No.: 1_NKGDV6F1/XL_Y9FD97D Worldpay transaction No. : ZD38MC41LD1OP3JZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Kimberley Smith Address:Studio 63U Daniel court Garyshire FK0 9AP GB Email : tracyelliott@example.com Phone : 0121 4960845, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/07/2023 Event Date : Tuesday 25 June, 2024 Premium : £8,106.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
1_NKGDV6F1/XL_Y9FD97D
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tuesday 25 June, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: EWWPU1ECJBNBCN5OBXBDear Mr Jack Lee, Policy No.: EWWPU1ECJBNBCN5OBXB Worldpay transaction No. : BS55SP54FU7IG1YT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Jack Lee Address:Flat 46 Harriet meadows Allenstad M3B 2GU GB Email : cheryl51@example.net Phone : +441144960437, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25 July, 2024 Event Date : 04/04/2023 Premium : £5,752.58 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Jack Lee, Policy No.: EWWPU1ECJBNBCN5OBXB Worldpay transaction No. : BS55SP54FU7IG1YT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Jack Lee Address:Flat 46 Harriet meadows Allenstad M3B 2GU GB Email : cheryl51@example.net Phone : +441144960437, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25 July, 2024 Event Date : 04/04/2023 Premium : £5,752.58 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
EWWPU1ECJBNBCN5OBXB
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
04/04/2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: JX/P67//7BQ/_Y0Dear Catherine Ford, Policy No.: JX/P67//7BQ/_Y0 Worldpay transaction No. : FN99SH84VI7PB3BH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Catherine Ford Address:Flat 30 Clive common South Maxchester N1 8GT GB Email : robertsterence@example.net Phone : (0131)4960155, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 03 February, 2025 Event Date : 24 October, 2023 Premium : £1,268.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Catherine Ford, Policy No.: JX/P67//7BQ/_Y0 Worldpay transaction No. : FN99SH84VI7PB3BH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Catherine Ford Address:Flat 30 Clive common South Maxchester N1 8GT GB Email : robertsterence@example.net Phone : (0131)4960155, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 03 February, 2025 Event Date : 24 October, 2023 Premium : £1,268.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
JX/P67//7BQ/_Y0
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
24 October, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: VE4F/HHJZADear Stuart Jones, Policy No.: VE4F/HHJZA Worldpay transaction No. : ST37YF68NI1TM1IY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Stuart Jones Address:Studio 31a Ross falls Jasontown S3 0WU GB Email : swilliamson@example.net Phone : 0909 8790730, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23/09/22 Event Date : Friday 08 October, 2021 Premium : £3,094.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Stuart Jones, Policy No.: VE4F/HHJZA Worldpay transaction No. : ST37YF68NI1TM1IY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Stuart Jones Address:Studio 31a Ross falls Jasontown S3 0WU GB Email : swilliamson@example.net Phone : 0909 8790730, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23/09/22 Event Date : Friday 08 October, 2021 Premium : £3,094.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
VE4F/HHJZA
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 08 October, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 4037QLTYM8-VD.S/OCL8EDear Grace Fletcher, Policy No.: 4037QLTYM8-VD.S/OCL8E Worldpay transaction No. : VG60OP76ZP3CC4BZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Grace Fletcher Address:Studio 4 Elliot avenue Kaurchester G56 8YN GB Email : clarkchristopher@example.net Phone : +44(0)131 496 0563, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23/07/2023 Event Date : 2019-07-28 Premium : £506.78 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Grace Fletcher, Policy No.: 4037QLTYM8-VD.S/OCL8E Worldpay transaction No. : VG60OP76ZP3CC4BZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Grace Fletcher Address:Studio 4 Elliot avenue Kaurchester G56 8YN GB Email : clarkchristopher@example.net Phone : +44(0)131 496 0563, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23/07/2023 Event Date : 2019-07-28 Premium : £506.78 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
4037QLTYM8-VD.S/OCL8E
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2019-07-28
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: BLBYJ.LDear Mr Lee Johnson, Policy No.: BLBYJ.L Worldpay transaction No. : VX44EL11UX0OF8JB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Lee Johnson Address:Studio 43i Carl fords New Karl SY0 3AP GB Email : eleanorbowen@example.org Phone : 0115 496 0476, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/10/22 Event Date : Saturday 10 October, 2020 Premium : £7,587.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Lee Johnson, Policy No.: BLBYJ.L Worldpay transaction No. : VX44EL11UX0OF8JB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Lee Johnson Address:Studio 43i Carl fords New Karl SY0 3AP GB Email : eleanorbowen@example.org Phone : 0115 496 0476, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/10/22 Event Date : Saturday 10 October, 2020 Premium : £7,587.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
BLBYJ.L
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Saturday 10 October, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 5NAXY9DT/L//6S/TUTCLEI8TDear June Johnson, Policy No.: 5NAXY9DT/L//6S/TUTCLEI8T Worldpay transaction No. : YE62TJ61GB9XU7IW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder June Johnson Address:Flat 2 Andrews green New Gordon B76 8ZJ GB Email : elliotbailey@example.net Phone : 01414960674, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-12-31 Event Date : 20/04/24 Premium : £567.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear June Johnson, Policy No.: 5NAXY9DT/L//6S/TUTCLEI8T Worldpay transaction No. : YE62TJ61GB9XU7IW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder June Johnson Address:Flat 2 Andrews green New Gordon B76 8ZJ GB Email : elliotbailey@example.net Phone : 01414960674, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-12-31 Event Date : 20/04/24 Premium : £567.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
5NAXY9DT/L//6S/TUTCLEI8T
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
20/04/24
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: IRWE/_XDDear Harry Hutchinson, Policy No.: IRWE/_XD Worldpay transaction No. : WL21QP34WV2TV6XJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Harry Hutchinson Address:6 Knight station Nigelberg SY4 7RJ GB Email : dhunt@example.org Phone : +44(0)1914960593, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/08/21 Event Date : Sat 17 July, 2021 Premium : £7,786.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Harry Hutchinson, Policy No.: IRWE/_XD Worldpay transaction No. : WL21QP34WV2TV6XJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Harry Hutchinson Address:6 Knight station Nigelberg SY4 7RJ GB Email : dhunt@example.org Phone : +44(0)1914960593, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/08/21 Event Date : Sat 17 July, 2021 Premium : £7,786.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
IRWE/_XD
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sat 17 July, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 01HK5ZSJRDear Dr Sarah Page, Policy No.: 01HK5ZSJR Worldpay transaction No. : BF93XP27CA5MR4SC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Sarah Page Address:Flat 46 Carter fields Mitchellside BD1 2TF GB Email : daviesjoanne@example.com Phone : 0161 4960488, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23/01/2023 Event Date : 16/12/23 Premium : £7,317.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Sarah Page, Policy No.: 01HK5ZSJR Worldpay transaction No. : BF93XP27CA5MR4SC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Sarah Page Address:Flat 46 Carter fields Mitchellside BD1 2TF GB Email : daviesjoanne@example.com Phone : 0161 4960488, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23/01/2023 Event Date : 16/12/23 Premium : £7,317.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
01HK5ZSJR
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
16/12/23
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 47N-5M1M46_U/XH93L0//IF2VDear Philip Connolly, Policy No.: 47N-5M1M46_U/XH93L0//IF2V Worldpay transaction No. : ZX56JN98XH5QK4MY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Philip Connolly Address:852 Wood village Alexandershire BD72 8XA GB Email : owensleah@example.com Phone : 0117 496 0318, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15 May, 2019 Event Date : Friday 23 September, 2022 Premium : £4,235.41 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Philip Connolly, Policy No.: 47N-5M1M46_U/XH93L0//IF2V Worldpay transaction No. : ZX56JN98XH5QK4MY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Philip Connolly Address:852 Wood village Alexandershire BD72 8XA GB Email : owensleah@example.com Phone : 0117 496 0318, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15 May, 2019 Event Date : Friday 23 September, 2022 Premium : £4,235.41 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
47N-5M1M46_U/XH93L0//IF2V
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 23 September, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 7F/E1FF/XOCCSFZ4CQB44Dear Paula Fraser, Policy No.: 7F/E1FF/XOCCSFZ4CQB44 Worldpay transaction No. : GI33LA92PN3XR8MU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Paula Fraser Address:Studio 2 Bond inlet Hayesstad LD0 7PR GB Email : hardingalice@example.com Phone : 0161 496 0093, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-11-01 Event Date : Monday 01 September, 2025 Premium : £9,293.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Paula Fraser, Policy No.: 7F/E1FF/XOCCSFZ4CQB44 Worldpay transaction No. : GI33LA92PN3XR8MU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Paula Fraser Address:Studio 2 Bond inlet Hayesstad LD0 7PR GB Email : hardingalice@example.com Phone : 0161 496 0093, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-11-01 Event Date : Monday 01 September, 2025 Premium : £9,293.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
7F/E1FF/XOCCSFZ4CQB44
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Monday 01 September, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: jnohula.rgmyb_Dear Mr Graham Douglas, Policy No.: jnohula.rgmyb_ Worldpay transaction No. : BR25SZ34XN5XA4UK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Graham Douglas Address:Studio 9 Kathryn point Port Joanmouth E5K 7WN GB Email : denisewilson@example.org Phone : +44141 496 0188, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-04-11 Event Date : Sat 02 November, 2024 Premium : £3,687.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Graham Douglas, Policy No.: jnohula.rgmyb_ Worldpay transaction No. : BR25SZ34XN5XA4UK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Graham Douglas Address:Studio 9 Kathryn point Port Joanmouth E5K 7WN GB Email : denisewilson@example.org Phone : +44141 496 0188, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-04-11 Event Date : Sat 02 November, 2024 Premium : £3,687.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
jnohula.rgmyb_
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sat 02 November, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: SHHUZDCGNYSTWNDDear Mrs Susan Green, Policy No.: SHHUZDCGNYSTWND Worldpay transaction No. : ER46KP35WQ2ZH7KL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Susan Green Address:Flat 09 Davies crossing North Julia LL5M 3DJ GB Email : maria84@example.org Phone : +44(0)1632 960347, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 22 June, 2022 Event Date : Tue 30 July, 2019 Premium : £6,673.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mrs Susan Green, Policy No.: SHHUZDCGNYSTWND Worldpay transaction No. : ER46KP35WQ2ZH7KL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Susan Green Address:Flat 09 Davies crossing North Julia LL5M 3DJ GB Email : maria84@example.org Phone : +44(0)1632 960347, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 22 June, 2022 Event Date : Tue 30 July, 2019 Premium : £6,673.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
SHHUZDCGNYSTWND
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 30 July, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: ger.hxtdaek/psstekhyvefDear Ellie Owen, Policy No.: ger.hxtdaek/psstekhyvef Worldpay transaction No. : UP22GZ73ZG5RH6RJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ellie Owen Address:Flat 5 Harper roads New Elliotshire W0E 2DJ GB Email : emily91@example.com Phone : +441154960048, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 03 December, 2025 Event Date : 01/10/21 Premium : £9,608.17 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ellie Owen, Policy No.: ger.hxtdaek/psstekhyvef Worldpay transaction No. : UP22GZ73ZG5RH6RJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ellie Owen Address:Flat 5 Harper roads New Elliotshire W0E 2DJ GB Email : emily91@example.com Phone : +441154960048, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 03 December, 2025 Event Date : 01/10/21 Premium : £9,608.17 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ger.hxtdaek/psstekhyvef
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
01/10/21
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: QVC/MX4O1YMAUX6FXYTZDear Ashley Hayes-Taylor, Policy No.: QVC/MX4O1YMAUX6FXYTZ Worldpay transaction No. : KG10EU33ZQ4RN9TN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ashley Hayes-Taylor Address:Flat 70L Pamela squares New Jay IP8 4UL GB Email : ellie39@example.com Phone : 01144960484, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 27 January, 2026 Event Date : Thursday 12 August, 2021 Premium : £5,748.23 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ashley Hayes-Taylor, Policy No.: QVC/MX4O1YMAUX6FXYTZ Worldpay transaction No. : KG10EU33ZQ4RN9TN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ashley Hayes-Taylor Address:Flat 70L Pamela squares New Jay IP8 4UL GB Email : ellie39@example.com Phone : 01144960484, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 27 January, 2026 Event Date : Thursday 12 August, 2021 Premium : £5,748.23 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
QVC/MX4O1YMAUX6FXYTZ
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 12 August, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: ssjyalibhycejqDear Mr Roy Harris, Policy No.: ssjyalibhycejq Worldpay transaction No. : ZP73CO70YP3FT7XJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Roy Harris Address:459 Barker crossroad South Annette SR4 4EP GB Email : cliveknight@example.net Phone : +44191 496 0763, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 22 October, 2019 Event Date : Wed 13 December, 2023 Premium : £6,430.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Roy Harris, Policy No.: ssjyalibhycejq Worldpay transaction No. : ZP73CO70YP3FT7XJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Roy Harris Address:459 Barker crossroad South Annette SR4 4EP GB Email : cliveknight@example.net Phone : +44191 496 0763, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 22 October, 2019 Event Date : Wed 13 December, 2023 Premium : £6,430.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ssjyalibhycejq
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wed 13 December, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: TWCATRUQFQX.NBTBNKHDear Dr Hugh Hicks, Policy No.: TWCATRUQFQX.NBTBNKH Worldpay transaction No. : ZV68IA00SX8AJ1AT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Hugh Hicks Address:Studio 78 Walker heights Harrisonview CM4V 0HR GB Email : pamelakirby@example.org Phone : +44(0)1174960594, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/12/24 Event Date : 24/06/2025 Premium : £6,303.68 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Hugh Hicks, Policy No.: TWCATRUQFQX.NBTBNKH Worldpay transaction No. : ZV68IA00SX8AJ1AT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Hugh Hicks Address:Studio 78 Walker heights Harrisonview CM4V 0HR GB Email : pamelakirby@example.org Phone : +44(0)1174960594, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/12/24 Event Date : 24/06/2025 Premium : £6,303.68 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
TWCATRUQFQX.NBTBNKH
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
24/06/2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: FZQLVNULMMPTRQKDear Linda Patterson, Policy No.: FZQLVNULMMPTRQK Worldpay transaction No. : GV30LX67WW4OG2FO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Linda Patterson Address:2 Jones roads New Phillipton E3 9JT GB Email : laurahill@example.com Phone : (0114) 496 0797, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23/07/2025 Event Date : 2021-02-23 Premium : £1,888.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Linda Patterson, Policy No.: FZQLVNULMMPTRQK Worldpay transaction No. : GV30LX67WW4OG2FO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Linda Patterson Address:2 Jones roads New Phillipton E3 9JT GB Email : laurahill@example.com Phone : (0114) 496 0797, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23/07/2025 Event Date : 2021-02-23 Premium : £1,888.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
FZQLVNULMMPTRQK
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2021-02-23
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: SRQGSINYWVQV/JQ-PDCV_RDear Dr Diana Whitehead, Policy No.: SRQGSINYWVQV/JQ-PDCV_R Worldpay transaction No. : SA61WK26DZ5QG9BJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Diana Whitehead Address:7 Dawn ville Port Dannyshire BT4B 8QY GB Email : bartonelaine@example.org Phone : +44161 4960187, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14 August, 2025 Event Date : Fri 21 June, 2019 Premium : £1,290.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Diana Whitehead, Policy No.: SRQGSINYWVQV/JQ-PDCV_R Worldpay transaction No. : SA61WK26DZ5QG9BJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Diana Whitehead Address:7 Dawn ville Port Dannyshire BT4B 8QY GB Email : bartonelaine@example.org Phone : +44161 4960187, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14 August, 2025 Event Date : Fri 21 June, 2019 Premium : £1,290.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
SRQGSINYWVQV/JQ-PDCV_R
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Fri 21 June, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: skmr/qzwjsajrr.iDear Mr Vincent Jenkins, Policy No.: skmr/qzwjsajrr.i Worldpay transaction No. : EM68KW80UD0BP8TG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Vincent Jenkins Address:24 Marcus parkway South Debra S0J 6NB GB Email : marcusscott@example.net Phone : (01632) 960 718, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-06-18 Event Date : 2024-09-02 Premium : £5,711.57 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Vincent Jenkins, Policy No.: skmr/qzwjsajrr.i Worldpay transaction No. : EM68KW80UD0BP8TG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Vincent Jenkins Address:24 Marcus parkway South Debra S0J 6NB GB Email : marcusscott@example.net Phone : (01632) 960 718, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-06-18 Event Date : 2024-09-02 Premium : £5,711.57 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
skmr/qzwjsajrr.i
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2024-09-02
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: MKR4BKU4IKB6NZGDear Leah Abbott, Policy No.: MKR4BKU4IKB6NZG Worldpay transaction No. : WC32JY49MA3IN3PX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Leah Abbott Address:26 Wilson orchard Jacksonstad M21 6LL GB Email : joanthomas@example.com Phone : +44808 1570468, Policy Details Type of policy: Missed Event Insurance Purchase Date : 19 October, 2023 Event Date : 29 November, 2019 Premium : £4,040.95 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Leah Abbott, Policy No.: MKR4BKU4IKB6NZG Worldpay transaction No. : WC32JY49MA3IN3PX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Leah Abbott Address:26 Wilson orchard Jacksonstad M21 6LL GB Email : joanthomas@example.com Phone : +44808 1570468, Policy Details Type of policy: Missed Event Insurance Purchase Date : 19 October, 2023 Event Date : 29 November, 2019 Premium : £4,040.95 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
MKR4BKU4IKB6NZG
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
29 November, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: JC.WEQ/WNDear Suzanne Watts-Norris, Policy No.: JC.WEQ/WN Worldpay transaction No. : SL04VB88PV0NR0JA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Suzanne Watts-Norris Address:Flat 4 Simpson brook Brettbury HD6M 7LA GB Email : medwards@example.org Phone : 01914960800, Policy Details Type of policy: Missed Event Insurance Purchase Date : 07/08/25 Event Date : Thu 11 September, 2025 Premium : £4,492.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Suzanne Watts-Norris, Policy No.: JC.WEQ/WN Worldpay transaction No. : SL04VB88PV0NR0JA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Suzanne Watts-Norris Address:Flat 4 Simpson brook Brettbury HD6M 7LA GB Email : medwards@example.org Phone : 01914960800, Policy Details Type of policy: Missed Event Insurance Purchase Date : 07/08/25 Event Date : Thu 11 September, 2025 Premium : £4,492.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
JC.WEQ/WN
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thu 11 September, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: kmzylgjhtczvc_pzvyDear Ms Tina Johnson, Policy No.: kmzylgjhtczvc_pzvy Worldpay transaction No. : RP83NF91AM4KI8IP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Tina Johnson Address:1 Patel summit Bennettberg M1D 8LY GB Email : benjamingardner@example.com Phone : +44(0)116 4960519, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20 March, 2022 Event Date : 17/07/2019 Premium : £861.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Tina Johnson, Policy No.: kmzylgjhtczvc_pzvy Worldpay transaction No. : RP83NF91AM4KI8IP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Tina Johnson Address:1 Patel summit Bennettberg M1D 8LY GB Email : benjamingardner@example.com Phone : +44(0)116 4960519, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20 March, 2022 Event Date : 17/07/2019 Premium : £861.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
kmzylgjhtczvc_pzvy
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
17/07/2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: GON329P4AQ6ZEEUOXDear Dylan Thompson, Policy No.: GON329P4AQ6ZEEUOX Worldpay transaction No. : NV61QZ71LT2VB8EL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dylan Thompson Address:0 Spencer manor Port Katychester M31 8RG GB Email : jchadwick@example.net Phone : +441514960034, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/02/19 Event Date : 24 August, 2025 Premium : £3,130.04 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dylan Thompson, Policy No.: GON329P4AQ6ZEEUOX Worldpay transaction No. : NV61QZ71LT2VB8EL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dylan Thompson Address:0 Spencer manor Port Katychester M31 8RG GB Email : jchadwick@example.net Phone : +441514960034, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/02/19 Event Date : 24 August, 2025 Premium : £3,130.04 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
GON329P4AQ6ZEEUOX
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
24 August, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: X/8V8RXC7HBU16FZ1NDear Ashley Robinson, Policy No.: X/8V8RXC7HBU16FZ1N Worldpay transaction No. : GV92XF29UZ8WK2PU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ashley Robinson Address:449 Wilkinson field East Steven CT4B 2EG GB Email : bengodfrey@example.net Phone : 01514960564, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/08/2020 Event Date : 18 November, 2022 Premium : £6,500.09 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ashley Robinson, Policy No.: X/8V8RXC7HBU16FZ1N Worldpay transaction No. : GV92XF29UZ8WK2PU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ashley Robinson Address:449 Wilkinson field East Steven CT4B 2EG GB Email : bengodfrey@example.net Phone : 01514960564, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/08/2020 Event Date : 18 November, 2022 Premium : £6,500.09 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
X/8V8RXC7HBU16FZ1N
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
18 November, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: rnkooqhzvhbmj.erffui_Dear Mark Edwards, Policy No.: rnkooqhzvhbmj.erffui_ Worldpay transaction No. : LT76ZA72FM8GY7DQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mark Edwards Address:Studio 2 Leigh brook Liamfurt G9D 1XF GB Email : obarlow@example.com Phone : 0113 4960457, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-05-01 Event Date : Wednesday 11 December, 2024 Premium : £5,076.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mark Edwards, Policy No.: rnkooqhzvhbmj.erffui_ Worldpay transaction No. : LT76ZA72FM8GY7DQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mark Edwards Address:Studio 2 Leigh brook Liamfurt G9D 1XF GB Email : obarlow@example.com Phone : 0113 4960457, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-05-01 Event Date : Wednesday 11 December, 2024 Premium : £5,076.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
rnkooqhzvhbmj.erffui_
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wednesday 11 December, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: J4OQ/ZXDear Howard Foster, Policy No.: J4OQ/ZX Worldpay transaction No. : AK67HW13BN2TO5XH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Howard Foster Address:9 Gemma locks Dickinsonmouth N1C 2EF GB Email : alexandrapayne@example.net Phone : 01614960427, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/10/2024 Event Date : 2025-01-23 Premium : £1,273.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Howard Foster, Policy No.: J4OQ/ZX Worldpay transaction No. : AK67HW13BN2TO5XH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Howard Foster Address:9 Gemma locks Dickinsonmouth N1C 2EF GB Email : alexandrapayne@example.net Phone : 01614960427, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/10/2024 Event Date : 2025-01-23 Premium : £1,273.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
J4OQ/ZX
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2025-01-23
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.