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https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-fca.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-fca.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/ancillary-software/store-rn-ancillary-software-fca.html | SAP integration for Finance Close Automation release notes | Version history for the SAP integration for Finance Close Automation in ancillary software on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Ancillary software release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-fca.html" id="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-fca.html"><body id="store-rn-ancillary-software-fca"><main role="main"><article role="article" class="dita" id="store-rn-ancillary-software-fca" aria-labelledby="title_store-rn-ancillary-software-fca">
<h1 class="title topictitle1" id="title_store-rn-ancillary-software-fca">SAP integration for <span class="ph">Finance Close Automation</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the SAP integration for Finance Close Automation in ancillary software on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-rn-ancillary-software-fca__section_rvz_3zb_5mb">
<div class="note important note_important"><span class="note__title">Important:</span> The <span class="ph">Finance Close Automation</span> application has been deprecated and is no longer maintained.</div>
</section>
<section class="section" id="store-rn-ancillary-software-fca__section_izx_gys_hlb"><h2 id="d89659e55" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 7.0.0 - May 2020</dt>
<dd class="dd" id="store-rn-ancillary-software-fca__latest-fca"><ul class="ul" id="store-rn-ancillary-software-fca__ul_c2m_1nf_rlb">
<li class="li">New: New Extension Point to add logic before saving journal entries on SAP side</li>
<li class="li">Changed: Journal entries post queue maintained at JE level irrespective of journal entries using JE or Task workflow</li>
<li class="li">Fixed: Derivation of COPA cost center issue Failure in saving journal entries when posting</li>
</ul></dd>
<dt class="dt dlterm">Version 6.0.0 - April 2020</dt>
<dd class="dd">Fixed: The latency issue is fixed in processing Journal Entry transactions</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-fca.html\" id=\"bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-fca.html\"><body id=\"store-rn-ancillary-software-fca\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-ancillary-software-fca\" aria-labelledby=\"title_store-rn-ancillary-software-fca\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-ancillary-software-fca\">SAP integration for <span class=\"ph\">Finance Close Automation</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the SAP integration for Finance Close Automation in ancillary software on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-rn-ancillary-software-fca__section_rvz_3zb_5mb\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> The <span class=\"ph\">Finance Close Automation</span> application has been deprecated and is no longer maintained.</div>\n </section>\n <section class=\"section\" id=\"store-rn-ancillary-software-fca__section_izx_gys_hlb\"><h2 id=\"d89659e55\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 7.0.0 - May 2020</dt>\n <dd class=\"dd\" id=\"store-rn-ancillary-software-fca__latest-fca\"><ul class=\"ul\" id=\"store-rn-ancillary-software-fca__ul_c2m_1nf_rlb\">\n <li class=\"li\">New: New Extension Point to add logic before saving journal entries on SAP side</li>\n <li class=\"li\">Changed: Journal entries post queue maintained at JE level irrespective of journal entries using JE or Task workflow</li>\n <li class=\"li\">Fixed: Derivation of COPA cost center issue Failure in saving journal entries when posting</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.0 - April 2020</dt>\n <dd class=\"dd\">Fixed: The latency issue is fixed in processing Journal Entry transactions</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # SAP integration for Finance Close Automation release notes
Version history for the SAP integration for Finance Close Automation in ancillary software on the ServiceNow Store.
Important: The Finance Close Automation application has been deprecated and is no longer maintained.
## Version history
#### Version 7.0.0 - May 2020
* New: New Extension Point to add logic before saving journal entries on SAP side
* Changed: Journal entries post queue maintained at JE level irrespective of journal entries using JE or Task workflow
* Fixed: Derivation of COPA cost center issue Failure in saving journal entries when posting
#### Version 6.0.0 - April 2020
Fixed: The latency issue is fixed in processing Journal Entry transactions
| ---
title: SAP integration for Finance Close Automation release notes
description: Version history for the SAP integration for Finance Close Automation
in ancillary software on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Ancillary software release notes
---
# SAP integration for Finance Close Automation release notes
Version history for the SAP integration for Finance Close Automation in ancillary software on the ServiceNow Store.
Important: The Finance Close Automation application has been deprecated and is no longer maintained.
## Version history
#### Version 7.0.0 - May 2020
* New: New Extension Point to add logic before saving journal entries on SAP side
* Changed: Journal entries post queue maintained at JE level irrespective of journal entries using JE or Task workflow
* Fixed: Derivation of COPA cost center issue Failure in saving journal entries when posting
#### Version 6.0.0 - April 2020
Fixed: The latency issue is fixed in processing Journal Entry transactions
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-jenkinsplugin.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-jenkinsplugin.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/ancillary-software/store-rn-ancillary-software-jenkinsplugin.html | Jenkins plugin for ServiceNow DevOps release notes | Version history for the Jenkins plugin for ServiceNow DevOps in ancillary software on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Ancillary software release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-jenkinsplugin.html" id="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-jenkinsplugin.html"><body id="store-rn-ancillary-software-jenkinsplugin"><main role="main"><article role="article" class="dita" id="store-rn-ancillary-software-jenkinsplugin" aria-labelledby="title_store-rn-ancillary-software-jenkinsplugin">
<h1 class="title topictitle1" id="title_store-rn-ancillary-software-jenkinsplugin"><span class="ph">Jenkins</span> plugin for <span class="ph">ServiceNow</span>
<span class="ph">DevOps</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Jenkins</span> plugin for <span class="ph">ServiceNow</span>
<span class="ph">DevOps</span> in ancillary software on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-rn-ancillary-software-jenkinsplugin__section_hzx_gys_hlb">
<div class="p">
<div class="note note note_note"><span class="note__title">Note:</span> Starting with version 1.33, the <span class="ph">Jenkins</span> plugin for <span class="ph">ServiceNow</span>
<span class="ph">DevOps</span> will be released on the Jenkins marketplace. See the <a class="xref true-external" href="https://plugins.jenkins.io/servicenow-devops/" target="_blank">Jenkins marketplace</a> for more information.</div>
</div>
</section>
<section class="section" id="store-rn-ancillary-software-jenkinsplugin__section_izx_gys_hlb"><h2 id="d264936e82" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 4.0.0 - May 2024</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_cpd_dv5_gbc">
<li class="li">New:<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_wvg_fv5_gbc">
<li class="li">Multiple ServiceNow DevOps configurations in the same Jenkins instance.</li>
<li class="li">Configure multiple ServiceNow DevOps connections in one Jenkins Server.</li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_d24_2v5_gbc">
<li class="li">Improved onboarding error handling and guardrails.</li>
<li class="li">View improved error messages which helps you find the root cause of a problem while onboarding (connection, discover, configure, or import) a tool.</li>
<li class="li">Change request creation with errors in DevOps data retrieval.</li>
<li class="li">Enable change request creation even if there is an error in retrieving the DevOps data in a pipeline.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.1.0 - February 2024</dt>
<dd class="dd" id="store-rn-ancillary-software-jenkinsplugin__latest-jenkinsplugin">
<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_qk4_qxb_f1c">
<li class="li">New: Improved error logging and handling with ServiceNow DevOps extensions:<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_kzl_5xb_f1c">
<li class="li">ServiceNow DevOps extensions published for the Jenkins plugin now have improved error logging and handling for easier troubleshooting.</li>
<li class="li">Changes to artifacts and packages:<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_bh5_sxb_f1c">
<li class="li">The overall experience with adoption, implementation, and error handling for artifacts and packages has been improved. The artifact and package registration API, for Jenkins, provides clear messaging in
the response regarding the status. Users can see if the artifact version is already present, staged, or created and can also see the reason in case of a rejection. A clear message is available on the
console along with a link to navigate to the artifact page. The DevOpsDPRHelper API now takes pipeline executions as input to get data on vulnerabilities, test results, and code coverage. The
troubleshooting experience has been improved by the addition of a description column that explains why an artifact version or package is pending.</li>
<li class="li">LogRecorder has been changed to be compatible with the latest versions of Jenkins.</li>
</ul></li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_fcg_vxb_f1c">
<li class="li">Security events are stuck in a waiting state for Jenkins pipelines which run inside a folder.</li>
<li class="li">Security fix.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.0.1 - November 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_nxs_1kf_2zb">
<li class="li">Automatic update of close code based on overall pipeline execution status: <ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_azs_1kf_2zb">
<li class="li">The Change created from a pipeline is now automatically closed and updated with the closure notes, and actual start/end time based on the overall pipeline completion status. This is controlled by a
configuration flag which can be passed in as the attribute in the CHG creation step or via the configuration in the pipeline level in DevOps Change Velocity.</li>
</ul></li>
<li class="li">Tool connection and configuration status: <ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_bzs_1kf_2zb">
<li class="li">For Jenkins, the connection and configuration status indicators are updated. You can also easily test the tool connections.Overall Status of the tool is now updated as Connected, Disconnected, Needs
Attention, based on the status of Connection Status, Tool Credentials, Permissions Check, Webhook Configuration Status.</li>
</ul></li>
<li class="li">Checkmarx support: <ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_czs_1kf_2zb">
<li class="li">Connect Checkmarx that is integrated with your CI/CD pipelines to DevOps Change Velocity to retrieve security scan results. This helps you determine how vulnerable your code is. Checkmarx scans that are
configured on Jenkins pipelines are supported in the base system. You can view the security scan results either in the related list of a Change Request or the Task Execution of the pipeline in your
ServiceNow instance or in the Pipeline UI. You can use security results in defining change policies and conditions for change automation. Both Checkmarx One and Checkmarx SAST are supported.</li>
</ul></li>
<li class="li">Automatically setup Jenkins configuration from ServiceNow</li>
</ul></li>
<li class="li">Fixed: Window Server had a compatibility issue with Jenkins</li>
<li class="li">Changed:<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_oqw_ckf_2zb">
<li class="li">Refactor: snDevOpsConfigGetSnapshots - Add an option for changeset that returns the latest deployable snapshots, if no deployables are impacted.</li>
<li class="li">Refactor: snDevOpsConfig - Handles multiple data formats.</li>
<li class="li">Refactor: snDevOpsConfigUpload - Add auto delete option</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.0 - August 2023</dt>
<dd class="dd">
<p class="p">Changed:</p>
<p class="p">Secure token authentication support.</p>
<p class="p">Fixed:</p>
<p class="p">Security fix.</p>
</dd>
<dt class="dt dlterm">Version 1.38.0 - May 2023</dt>
<dd class="dd">
<p class="p">Changes:</p>
<ul class="ul">
<li class="li">Logging change status while pipeline is pending decision to resume execution <ul class="ul">
<li class="li">Change information such as, Change Number, State, Assignment Group, Approvers, Planned Start/End date is displayed in the console logs of Jenkins and GitHub Actions, while the pipeline/workflow is pending for
change approval. The ServiceNow DevOps application is polled at regular intervals and if there is any difference in the change information, it is logged directly in the console logs, thereby minimizing the hops
to ServiceNow instance.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.37.0 - February 2023</dt>
<dd class="dd">
<p class="p">Changes:</p>
<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_ay4_fr1_hwb">
<li class="li">Get and update DevOps Change Request details <ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_by4_fr1_hwb">
<li class="li">Get and update change request details associated with a Jenkins pipeline by running the snDevOpsGetChangeNumber and snDevOpsUpdateChangeInfo scripts respectively in the Jenkins pipeline.</li>
</ul></li>
</ul>
<p class="p">Fixed:</p>
<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_wzb_gr1_hwb">
<li class="li">Jenkins Discover fails with large number of pipelines/jobs.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.35.2 - September 2022</dt>
<dd class="dd">
<p class="p">Multi-branch pipeline support when registering a changeset or snapshot to a pipeline execution (requires DevOps Config).</p>
</dd>
<dt class="dt dlterm">Version 1.35.0 - August 2022</dt>
<dd class="dd">
<p class="p">Jenkins snippet generator: Jenkins plugin for ServiceNow DevOps supports the generation of DevOps scripted pipeline steps. This helps developers to adopt ServiceNow DevOps features quickly and modify the pipelines
easily.</p>
</dd>
<dt class="dt dlterm">Version 1.32 - November 2021</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_z4v_pp4_hsb">
<li class="li">Changed: Support for parallel stages: ServiceNow DevOps will now track stages that run in parallel/nested in Jenkins pipelines. The parallel stages will be rendered accurately in the Pipeline User Interface, and
automated Change Requests will only get created once parallel stages preceding it are complete</li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_gqy_rp4_hsb">
<li class="li">Multibranch pipelines with BitBucket configuration has task execution value as empty</li>
<li class="li">Pipeline executions are created even though Track is NOT enabled for multibranch pipeline and nested pipeline</li>
<li class="li">After recreating Jenkins tool, inbound events are created even though pipelines are not discovered or tracked</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.31 - October 2021</dt>
<dd class="dd">Changed: Automatic Change Control enablement for Jenkins: When DevOps Change Control has been enabled in a Jenkins pipeline, the corresponding step in ServiceNow will automatically have Change Control enabled. This
improvement works with the Self-service Onboarding feature to simplify and streamline the onboarding process.</dd>
<dt class="dt dlterm">Version 1.30 - September 2021</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_e3t_cp4_hsb">
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_idq_dp4_hsb">
<li class="li">Security fixes related to Jenkins plugin dependencies</li>
<li class="li">Notification stuck in the waiting state for multibranch pipelines that has branch name with special characters (e.g. scratch/dev!@@&mybranch)</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.28.0 - July 2021</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_pzq_nqd_54b">
<li class="li">Fixed: <ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_lhk_dyw_3qb">
<li class="li">Improved security, you can now use API keys to create to Jenkins tool in ServiceNow DevOps</li>
<li class="li">The change request rejected/cancelled reason is sent back to the respective Jenkins pipeline so that you will know why the change was rejected/cancelled.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.27.0 - June 2021</dt>
<dd class="dd">Fixed: SonarQube support: Out-Of-the-Box support for Jenkins. Whenever there is a scan triggered from the pipeline, the scan results are captured in ServiceNow DevOps that is needed to determine change risk</dd>
<dt class="dt dlterm">Version 1.24.0 - March 2021</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_prb_1jb_bqb">
<li class="li">Fixed: <ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_qrb_1jb_bqb">
<li class="li">Change request pipeline API changes: <ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_rrb_1jb_bqb">
<li class="li">Set additional change request attributes when creating the change request from Jenkins and Azure DevOps pipelines Set flag from pipeline so ServiceNow DevOps will not close the change request</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.23.0 - February 2021</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_l5x_1qc_s4b">
<li class="li">Fixed: <ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_kjn_dqc_s4b">
<li class="li">Jenkins pipeline under DevOps change resumes automatically after restart of Jenkins server.</li>
<li class="li">Jenkins global tool configuration username/password are stored as plain texts in config.xml.</li>
<li class="li">Jenkins pipeline fails if pipeline has not been discovered.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.20.2 - January 2021</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_x4w_rq4_hsb">
<li class="li">Fixed: <ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_hms_rwl_l4b">
<li class="li">Security fix</li>
<li class="li">If Pipeline has not been discovered, the Jenkins plugin behavior can fail</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.20.1 - December 2020</dt>
<dd class="dd">Fixed: This includes a fix for Jenkins unable to communicate to ServiceNow Instance will not proceed the snDevOpsChange function stage. And can be overridden with Ignore Error property.</dd>
<dt class="dt dlterm">Version 1.20.0 - November 2020</dt>
<dd class="dd">New: Jenkins test result processing - This feature makes it possible for DevOps to store and process test results as part of the standard job notification rather than requiring an explicit call for that purpose. It also
adds flexibility for handling test results of varying formats.</dd>
<dt class="dt dlterm">Version 1.19.0 - October 2020</dt>
<dd class="dd">Fixed: ServiceNow automatically tracks Jenkins step events so snDevOpsStep function is no longer required when configuring the pipeline.</dd>
<dt class="dt dlterm">Version 1.15.0 - June 2020</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_t5x_bjq_gmb">
<li class="li">Fixed: Jenkins proxy server settings are now honored in outbound calls.</li>
<li class="li">NOTE: The new DevOps Integrations App must be installed to use the ServiceNow DevOps Jenkins integration: https://store.servicenow.com/sn_appstore_store.do#!/store/application/ca1a857cc72600108c2c02b827c260df</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.12.0 - April 2020</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_nbd_hfp_plb">
<li class="li">New: Steps to set up in the SAP system: <ul class="ul" id="store-rn-ancillary-software-jenkinsplugin__ul_ip1_3fp_plb">
<li class="li">The new DevOps Integrations App must be installed to use the ServiceNow DevOps Jenkins integration</li>
<li class="li">Refer to https://store.servicenow.com/sn_appstore_store.do#!/store/application/ca1a857cc72600108c2c02b827c260df</li>
</ul></li>
</ul>
</dd>
</dl>
</section>
</div>
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-jenkinsplugin.html\" id=\"bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-jenkinsplugin.html\"><body id=\"store-rn-ancillary-software-jenkinsplugin\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-ancillary-software-jenkinsplugin\" aria-labelledby=\"title_store-rn-ancillary-software-jenkinsplugin\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-ancillary-software-jenkinsplugin\"><span class=\"ph\">Jenkins</span> plugin for <span class=\"ph\">ServiceNow</span>\n <span class=\"ph\">DevOps</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Jenkins</span> plugin for <span class=\"ph\">ServiceNow</span>\n <span class=\"ph\">DevOps</span> in ancillary software on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-rn-ancillary-software-jenkinsplugin__section_hzx_gys_hlb\">\n <div class=\"p\">\n <div class=\"note note note_note\"><span class=\"note__title\">Note:</span> Starting with version 1.33, the <span class=\"ph\">Jenkins</span> plugin for <span class=\"ph\">ServiceNow</span>\n <span class=\"ph\">DevOps</span> will be released on the Jenkins marketplace. See the <a class=\"xref true-external\" href=\"https://plugins.jenkins.io/servicenow-devops/\" target=\"_blank\">Jenkins marketplace</a> for more information.</div>\n </div>\n </section>\n <section class=\"section\" id=\"store-rn-ancillary-software-jenkinsplugin__section_izx_gys_hlb\"><h2 id=\"d264936e82\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 4.0.0 - May 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_cpd_dv5_gbc\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_wvg_fv5_gbc\">\n <li class=\"li\">Multiple ServiceNow DevOps configurations in the same Jenkins instance.</li>\n <li class=\"li\">Configure multiple ServiceNow DevOps connections in one Jenkins Server.</li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_d24_2v5_gbc\">\n <li class=\"li\">Improved onboarding error handling and guardrails.</li>\n <li class=\"li\">View improved error messages which helps you find the root cause of a problem while onboarding (connection, discover, configure, or import) a tool.</li>\n <li class=\"li\">Change request creation with errors in DevOps data retrieval.</li>\n <li class=\"li\">Enable change request creation even if there is an error in retrieving the DevOps data in a pipeline.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1.0 - February 2024</dt>\n <dd class=\"dd\" id=\"store-rn-ancillary-software-jenkinsplugin__latest-jenkinsplugin\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_qk4_qxb_f1c\">\n <li class=\"li\">New: Improved error logging and handling with ServiceNow DevOps extensions:<ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_kzl_5xb_f1c\">\n <li class=\"li\">ServiceNow DevOps extensions published for the Jenkins plugin now have improved error logging and handling for easier troubleshooting.</li>\n <li class=\"li\">Changes to artifacts and packages:<ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_bh5_sxb_f1c\">\n <li class=\"li\">The overall experience with adoption, implementation, and error handling for artifacts and packages has been improved. The artifact and package registration API, for Jenkins, provides clear messaging in\n the response regarding the status. Users can see if the artifact version is already present, staged, or created and can also see the reason in case of a rejection. A clear message is available on the\n console along with a link to navigate to the artifact page. The DevOpsDPRHelper API now takes pipeline executions as input to get data on vulnerabilities, test results, and code coverage. The\n troubleshooting experience has been improved by the addition of a description column that explains why an artifact version or package is pending.</li>\n <li class=\"li\">LogRecorder has been changed to be compatible with the latest versions of Jenkins.</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_fcg_vxb_f1c\">\n <li class=\"li\">Security events are stuck in a waiting state for Jenkins pipelines which run inside a folder.</li>\n <li class=\"li\">Security fix.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.1 - November 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_nxs_1kf_2zb\">\n <li class=\"li\">Automatic update of close code based on overall pipeline execution status: <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_azs_1kf_2zb\">\n <li class=\"li\">The Change created from a pipeline is now automatically closed and updated with the closure notes, and actual start/end time based on the overall pipeline completion status. This is controlled by a\n configuration flag which can be passed in as the attribute in the CHG creation step or via the configuration in the pipeline level in DevOps Change Velocity.</li>\n </ul></li>\n <li class=\"li\">Tool connection and configuration status: <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_bzs_1kf_2zb\">\n <li class=\"li\">For Jenkins, the connection and configuration status indicators are updated. You can also easily test the tool connections.Overall Status of the tool is now updated as Connected, Disconnected, Needs\n Attention, based on the status of Connection Status, Tool Credentials, Permissions Check, Webhook Configuration Status.</li>\n </ul></li>\n <li class=\"li\">Checkmarx support: <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_czs_1kf_2zb\">\n <li class=\"li\">Connect Checkmarx that is integrated with your CI/CD pipelines to DevOps Change Velocity to retrieve security scan results. This helps you determine how vulnerable your code is. Checkmarx scans that are\n configured on Jenkins pipelines are supported in the base system. You can view the security scan results either in the related list of a Change Request or the Task Execution of the pipeline in your\n ServiceNow instance or in the Pipeline UI. You can use security results in defining change policies and conditions for change automation. Both Checkmarx One and Checkmarx SAST are supported.</li>\n </ul></li>\n <li class=\"li\">Automatically setup Jenkins configuration from ServiceNow</li>\n </ul></li>\n <li class=\"li\">Fixed: Window Server had a compatibility issue with Jenkins</li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_oqw_ckf_2zb\">\n <li class=\"li\">Refactor: snDevOpsConfigGetSnapshots - Add an option for changeset that returns the latest deployable snapshots, if no deployables are impacted.</li>\n <li class=\"li\">Refactor: snDevOpsConfig - Handles multiple data formats.</li>\n <li class=\"li\">Refactor: snDevOpsConfigUpload - Add auto delete option</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - August 2023</dt>\n <dd class=\"dd\">\n <p class=\"p\">Changed:</p>\n <p class=\"p\">Secure token authentication support.</p>\n <p class=\"p\">Fixed:</p>\n <p class=\"p\">Security fix.</p>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.38.0 - May 2023</dt>\n <dd class=\"dd\">\n <p class=\"p\">Changes:</p>\n <ul class=\"ul\">\n <li class=\"li\">Logging change status while pipeline is pending decision to resume execution <ul class=\"ul\">\n <li class=\"li\">Change information such as, Change Number, State, Assignment Group, Approvers, Planned Start/End date is displayed in the console logs of Jenkins and GitHub Actions, while the pipeline/workflow is pending for\n change approval. The ServiceNow DevOps application is polled at regular intervals and if there is any difference in the change information, it is logged directly in the console logs, thereby minimizing the hops\n to ServiceNow instance.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.37.0 - February 2023</dt>\n <dd class=\"dd\">\n <p class=\"p\">Changes:</p>\n <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_ay4_fr1_hwb\">\n <li class=\"li\">Get and update DevOps Change Request details <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_by4_fr1_hwb\">\n <li class=\"li\">Get and update change request details associated with a Jenkins pipeline by running the snDevOpsGetChangeNumber and snDevOpsUpdateChangeInfo scripts respectively in the Jenkins pipeline.</li>\n </ul></li>\n </ul>\n <p class=\"p\">Fixed:</p>\n <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_wzb_gr1_hwb\">\n <li class=\"li\">Jenkins Discover fails with large number of pipelines/jobs.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.35.2 - September 2022</dt>\n <dd class=\"dd\">\n <p class=\"p\">Multi-branch pipeline support when registering a changeset or snapshot to a pipeline execution (requires DevOps Config).</p>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.35.0 - August 2022</dt>\n <dd class=\"dd\">\n <p class=\"p\">Jenkins snippet generator: Jenkins plugin for ServiceNow DevOps supports the generation of DevOps scripted pipeline steps. This helps developers to adopt ServiceNow DevOps features quickly and modify the pipelines\n easily.</p>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.32 - November 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_z4v_pp4_hsb\">\n <li class=\"li\">Changed: Support for parallel stages: ServiceNow DevOps will now track stages that run in parallel/nested in Jenkins pipelines. The parallel stages will be rendered accurately in the Pipeline User Interface, and\n automated Change Requests will only get created once parallel stages preceding it are complete</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_gqy_rp4_hsb\">\n <li class=\"li\">Multibranch pipelines with BitBucket configuration has task execution value as empty</li>\n <li class=\"li\">Pipeline executions are created even though Track is NOT enabled for multibranch pipeline and nested pipeline</li>\n <li class=\"li\">After recreating Jenkins tool, inbound events are created even though pipelines are not discovered or tracked</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.31 - October 2021</dt>\n <dd class=\"dd\">Changed: Automatic Change Control enablement for Jenkins: When DevOps Change Control has been enabled in a Jenkins pipeline, the corresponding step in ServiceNow will automatically have Change Control enabled. This\n improvement works with the Self-service Onboarding feature to simplify and streamline the onboarding process.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.30 - September 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_e3t_cp4_hsb\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_idq_dp4_hsb\">\n <li class=\"li\">Security fixes related to Jenkins plugin dependencies</li>\n <li class=\"li\">Notification stuck in the waiting state for multibranch pipelines that has branch name with special characters (e.g. scratch/dev!@@&mybranch)</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.28.0 - July 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_pzq_nqd_54b\">\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_lhk_dyw_3qb\">\n <li class=\"li\">Improved security, you can now use API keys to create to Jenkins tool in ServiceNow DevOps</li>\n <li class=\"li\">The change request rejected/cancelled reason is sent back to the respective Jenkins pipeline so that you will know why the change was rejected/cancelled.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.27.0 - June 2021</dt>\n <dd class=\"dd\">Fixed: SonarQube support: Out-Of-the-Box support for Jenkins. Whenever there is a scan triggered from the pipeline, the scan results are captured in ServiceNow DevOps that is needed to determine change risk</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.24.0 - March 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_prb_1jb_bqb\">\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_qrb_1jb_bqb\">\n <li class=\"li\">Change request pipeline API changes: <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_rrb_1jb_bqb\">\n <li class=\"li\">Set additional change request attributes when creating the change request from Jenkins and Azure DevOps pipelines Set flag from pipeline so ServiceNow DevOps will not close the change request</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.23.0 - February 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_l5x_1qc_s4b\">\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_kjn_dqc_s4b\">\n <li class=\"li\">Jenkins pipeline under DevOps change resumes automatically after restart of Jenkins server.</li>\n <li class=\"li\">Jenkins global tool configuration username/password are stored as plain texts in config.xml.</li>\n <li class=\"li\">Jenkins pipeline fails if pipeline has not been discovered.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.20.2 - January 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_x4w_rq4_hsb\">\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_hms_rwl_l4b\">\n <li class=\"li\">Security fix</li>\n <li class=\"li\">If Pipeline has not been discovered, the Jenkins plugin behavior can fail</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.20.1 - December 2020</dt>\n <dd class=\"dd\">Fixed: This includes a fix for Jenkins unable to communicate to ServiceNow Instance will not proceed the snDevOpsChange function stage. And can be overridden with Ignore Error property.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.20.0 - November 2020</dt>\n <dd class=\"dd\">New: Jenkins test result processing - This feature makes it possible for DevOps to store and process test results as part of the standard job notification rather than requiring an explicit call for that purpose. It also\n adds flexibility for handling test results of varying formats.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.19.0 - October 2020</dt>\n <dd class=\"dd\">Fixed: ServiceNow automatically tracks Jenkins step events so snDevOpsStep function is no longer required when configuring the pipeline.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.15.0 - June 2020</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_t5x_bjq_gmb\">\n <li class=\"li\">Fixed: Jenkins proxy server settings are now honored in outbound calls.</li>\n <li class=\"li\">NOTE: The new DevOps Integrations App must be installed to use the ServiceNow DevOps Jenkins integration: https://store.servicenow.com/sn_appstore_store.do#!/store/application/ca1a857cc72600108c2c02b827c260df</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.12.0 - April 2020</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_nbd_hfp_plb\">\n <li class=\"li\">New: Steps to set up in the SAP system: <ul class=\"ul\" id=\"store-rn-ancillary-software-jenkinsplugin__ul_ip1_3fp_plb\">\n <li class=\"li\">The new DevOps Integrations App must be installed to use the ServiceNow DevOps Jenkins integration</li>\n <li class=\"li\">Refer to https://store.servicenow.com/sn_appstore_store.do#!/store/application/ca1a857cc72600108c2c02b827c260df</li>\n </ul></li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Jenkins plugin for ServiceNow DevOps release notes
Version history for the Jenkins plugin for ServiceNow
DevOps in ancillary software on the ServiceNow Store.
Note: Starting with version 1.33, the Jenkins plugin for ServiceNow
DevOps will be released on the Jenkins marketplace. See the Jenkins marketplace for more information.
## Version history
#### Version 4.0.0 - May 2024
* New:
+ Multiple ServiceNow DevOps configurations in the same Jenkins instance.
+ Configure multiple ServiceNow DevOps connections in one Jenkins Server.
* Changed:
+ Improved onboarding error handling and guardrails.
+ View improved error messages which helps you find the root cause of a problem while onboarding (connection, discover, configure, or import) a tool.
+ Change request creation with errors in DevOps data retrieval.
+ Enable change request creation even if there is an error in retrieving the DevOps data in a pipeline.
#### Version 3.1.0 - February 2024
* New: Improved error logging and handling with ServiceNow DevOps extensions:
+ ServiceNow DevOps extensions published for the Jenkins plugin now have improved error logging and handling for easier troubleshooting.
+ Changes to artifacts and packages:
- The overall experience with adoption, implementation, and error handling for artifacts and packages has been improved. The artifact and package registration API, for Jenkins, provides clear messaging in
the response regarding the status. Users can see if the artifact version is already present, staged, or created and can also see the reason in case of a rejection. A clear message is available on the
console along with a link to navigate to the artifact page. The DevOpsDPRHelper API now takes pipeline executions as input to get data on vulnerabilities, test results, and code coverage. The
troubleshooting experience has been improved by the addition of a description column that explains why an artifact version or package is pending.
- LogRecorder has been changed to be compatible with the latest versions of Jenkins.
* Fixed:
+ Security events are stuck in a waiting state for Jenkins pipelines which run inside a folder.
+ Security fix.
#### Version 3.0.1 - November 2023
* New:
+ Automatic update of close code based on overall pipeline execution status:
- The Change created from a pipeline is now automatically closed and updated with the closure notes, and actual start/end time based on the overall pipeline completion status. This is controlled by a
configuration flag which can be passed in as the attribute in the CHG creation step or via the configuration in the pipeline level in DevOps Change Velocity.
+ Tool connection and configuration status:
- For Jenkins, the connection and configuration status indicators are updated. You can also easily test the tool connections.Overall Status of the tool is now updated as Connected, Disconnected, Needs
Attention, based on the status of Connection Status, Tool Credentials, Permissions Check, Webhook Configuration Status.
+ Checkmarx support:
- Connect Checkmarx that is integrated with your CI/CD pipelines to DevOps Change Velocity to retrieve security scan results. This helps you determine how vulnerable your code is. Checkmarx scans that are
configured on Jenkins pipelines are supported in the base system. You can view the security scan results either in the related list of a Change Request or the Task Execution of the pipeline in your
ServiceNow instance or in the Pipeline UI. You can use security results in defining change policies and conditions for change automation. Both Checkmarx One and Checkmarx SAST are supported.
+ Automatically setup Jenkins configuration from ServiceNow
* Fixed: Window Server had a compatibility issue with Jenkins
* Changed:
+ Refactor: snDevOpsConfigGetSnapshots - Add an option for changeset that returns the latest deployable snapshots, if no deployables are impacted.
+ Refactor: snDevOpsConfig - Handles multiple data formats.
+ Refactor: snDevOpsConfigUpload - Add auto delete option
#### Version 2.0.0 - August 2023
Changed:
Secure token authentication support.
Fixed:
Security fix.
#### Version 1.38.0 - May 2023
Changes:
* Logging change status while pipeline is pending decision to resume execution
+ Change information such as, Change Number, State, Assignment Group, Approvers, Planned Start/End date is displayed in the console logs of Jenkins and GitHub Actions, while the pipeline/workflow is pending for
change approval. The ServiceNow DevOps application is polled at regular intervals and if there is any difference in the change information, it is logged directly in the console logs, thereby minimizing the hops
to ServiceNow instance.
#### Version 1.37.0 - February 2023
Changes:
* Get and update DevOps Change Request details
+ Get and update change request details associated with a Jenkins pipeline by running the snDevOpsGetChangeNumber and snDevOpsUpdateChangeInfo scripts respectively in the Jenkins pipeline.
Fixed:
* Jenkins Discover fails with large number of pipelines/jobs.
#### Version 1.35.2 - September 2022
Multi-branch pipeline support when registering a changeset or snapshot to a pipeline execution (requires DevOps Config).
#### Version 1.35.0 - August 2022
Jenkins snippet generator: Jenkins plugin for ServiceNow DevOps supports the generation of DevOps scripted pipeline steps. This helps developers to adopt ServiceNow DevOps features quickly and modify the pipelines
easily.
#### Version 1.32 - November 2021
* Changed: Support for parallel stages: ServiceNow DevOps will now track stages that run in parallel/nested in Jenkins pipelines. The parallel stages will be rendered accurately in the Pipeline User Interface, and
automated Change Requests will only get created once parallel stages preceding it are complete
* Fixed:
+ Multibranch pipelines with BitBucket configuration has task execution value as empty
+ Pipeline executions are created even though Track is NOT enabled for multibranch pipeline and nested pipeline
+ After recreating Jenkins tool, inbound events are created even though pipelines are not discovered or tracked
#### Version 1.31 - October 2021
Changed: Automatic Change Control enablement for Jenkins: When DevOps Change Control has been enabled in a Jenkins pipeline, the corresponding step in ServiceNow will automatically have Change Control enabled. This
improvement works with the Self-service Onboarding feature to simplify and streamline the onboarding process.
#### Version 1.30 - September 2021
* Fixed:
+ Security fixes related to Jenkins plugin dependencies
+ Notification stuck in the waiting state for multibranch pipelines that has branch name with special characters (e.g. scratch/dev!@@&mybranch)
#### Version 1.28.0 - July 2021
* Fixed:
+ Improved security, you can now use API keys to create to Jenkins tool in ServiceNow DevOps
+ The change request rejected/cancelled reason is sent back to the respective Jenkins pipeline so that you will know why the change was rejected/cancelled.
#### Version 1.27.0 - June 2021
Fixed: SonarQube support: Out-Of-the-Box support for Jenkins. Whenever there is a scan triggered from the pipeline, the scan results are captured in ServiceNow DevOps that is needed to determine change risk
#### Version 1.24.0 - March 2021
* Fixed:
+ Change request pipeline API changes:
- Set additional change request attributes when creating the change request from Jenkins and Azure DevOps pipelines Set flag from pipeline so ServiceNow DevOps will not close the change request
#### Version 1.23.0 - February 2021
* Fixed:
+ Jenkins pipeline under DevOps change resumes automatically after restart of Jenkins server.
+ Jenkins global tool configuration username/password are stored as plain texts in config.xml.
+ Jenkins pipeline fails if pipeline has not been discovered.
#### Version 1.20.2 - January 2021
* Fixed:
+ Security fix
+ If Pipeline has not been discovered, the Jenkins plugin behavior can fail
#### Version 1.20.1 - December 2020
Fixed: This includes a fix for Jenkins unable to communicate to ServiceNow Instance will not proceed the snDevOpsChange function stage. And can be overridden with Ignore Error property.
#### Version 1.20.0 - November 2020
New: Jenkins test result processing - This feature makes it possible for DevOps to store and process test results as part of the standard job notification rather than requiring an explicit call for that purpose. It also
adds flexibility for handling test results of varying formats.
#### Version 1.19.0 - October 2020
Fixed: ServiceNow automatically tracks Jenkins step events so snDevOpsStep function is no longer required when configuring the pipeline.
#### Version 1.15.0 - June 2020
* Fixed: Jenkins proxy server settings are now honored in outbound calls.
* NOTE: The new DevOps Integrations App must be installed to use the ServiceNow DevOps Jenkins integration: https://store.servicenow.com/sn\_appstore\_store.do#!/store/application/ca1a857cc72600108c2c02b827c260df
#### Version 1.12.0 - April 2020
* New: Steps to set up in the SAP system:
+ The new DevOps Integrations App must be installed to use the ServiceNow DevOps Jenkins integration
+ Refer to https://store.servicenow.com/sn\_appstore\_store.do#!/store/application/ca1a857cc72600108c2c02b827c260df
| ---
title: Jenkins plugin for ServiceNow DevOps release notes
description: Version history for the Jenkins plugin for ServiceNow DevOps in ancillary
software on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Ancillary software release notes
---
# Jenkins plugin for ServiceNow DevOps release notes
Version history for the Jenkins plugin for ServiceNow
DevOps in ancillary software on the ServiceNow Store.
Note: Starting with version 1.33, the Jenkins plugin for ServiceNow
DevOps will be released on the Jenkins marketplace. See the Jenkins marketplace for more information.
## Version history
#### Version 4.0.0 - May 2024
* New:
+ Multiple ServiceNow DevOps configurations in the same Jenkins instance.
+ Configure multiple ServiceNow DevOps connections in one Jenkins Server.
* Changed:
+ Improved onboarding error handling and guardrails.
+ View improved error messages which helps you find the root cause of a problem while onboarding (connection, discover, configure, or import) a tool.
+ Change request creation with errors in DevOps data retrieval.
+ Enable change request creation even if there is an error in retrieving the DevOps data in a pipeline.
#### Version 3.1.0 - February 2024
* New: Improved error logging and handling with ServiceNow DevOps extensions:
+ ServiceNow DevOps extensions published for the Jenkins plugin now have improved error logging and handling for easier troubleshooting.
+ Changes to artifacts and packages:
- The overall experience with adoption, implementation, and error handling for artifacts and packages has been improved. The artifact and package registration API, for Jenkins, provides clear messaging in
the response regarding the status. Users can see if the artifact version is already present, staged, or created and can also see the reason in case of a rejection. A clear message is available on the
console along with a link to navigate to the artifact page. The DevOpsDPRHelper API now takes pipeline executions as input to get data on vulnerabilities, test results, and code coverage. The
troubleshooting experience has been improved by the addition of a description column that explains why an artifact version or package is pending.
- LogRecorder has been changed to be compatible with the latest versions of Jenkins.
* Fixed:
+ Security events are stuck in a waiting state for Jenkins pipelines which run inside a folder.
+ Security fix.
#### Version 3.0.1 - November 2023
* New:
+ Automatic update of close code based on overall pipeline execution status:
- The Change created from a pipeline is now automatically closed and updated with the closure notes, and actual start/end time based on the overall pipeline completion status. This is controlled by a
configuration flag which can be passed in as the attribute in the CHG creation step or via the configuration in the pipeline level in DevOps Change Velocity.
+ Tool connection and configuration status:
- For Jenkins, the connection and configuration status indicators are updated. You can also easily test the tool connections.Overall Status of the tool is now updated as Connected, Disconnected, Needs
Attention, based on the status of Connection Status, Tool Credentials, Permissions Check, Webhook Configuration Status.
+ Checkmarx support:
- Connect Checkmarx that is integrated with your CI/CD pipelines to DevOps Change Velocity to retrieve security scan results. This helps you determine how vulnerable your code is. Checkmarx scans that are
configured on Jenkins pipelines are supported in the base system. You can view the security scan results either in the related list of a Change Request or the Task Execution of the pipeline in your
ServiceNow instance or in the Pipeline UI. You can use security results in defining change policies and conditions for change automation. Both Checkmarx One and Checkmarx SAST are supported.
+ Automatically setup Jenkins configuration from ServiceNow
* Fixed: Window Server had a compatibility issue with Jenkins
* Changed:
+ Refactor: snDevOpsConfigGetSnapshots - Add an option for changeset that returns the latest deployable snapshots, if no deployables are impacted.
+ Refactor: snDevOpsConfig - Handles multiple data formats.
+ Refactor: snDevOpsConfigUpload - Add auto delete option
#### Version 2.0.0 - August 2023
Changed:
Secure token authentication support.
Fixed:
Security fix.
#### Version 1.38.0 - May 2023
Changes:
* Logging change status while pipeline is pending decision to resume execution
+ Change information such as, Change Number, State, Assignment Group, Approvers, Planned Start/End date is displayed in the console logs of Jenkins and GitHub Actions, while the pipeline/workflow is pending for
change approval. The ServiceNow DevOps application is polled at regular intervals and if there is any difference in the change information, it is logged directly in the console logs, thereby minimizing the hops
to ServiceNow instance.
#### Version 1.37.0 - February 2023
Changes:
* Get and update DevOps Change Request details
+ Get and update change request details associated with a Jenkins pipeline by running the snDevOpsGetChangeNumber and snDevOpsUpdateChangeInfo scripts respectively in the Jenkins pipeline.
Fixed:
* Jenkins Discover fails with large number of pipelines/jobs.
#### Version 1.35.2 - September 2022
Multi-branch pipeline support when registering a changeset or snapshot to a pipeline execution (requires DevOps Config).
#### Version 1.35.0 - August 2022
Jenkins snippet generator: Jenkins plugin for ServiceNow DevOps supports the generation of DevOps scripted pipeline steps. This helps developers to adopt ServiceNow DevOps features quickly and modify the pipelines
easily.
#### Version 1.32 - November 2021
* Changed: Support for parallel stages: ServiceNow DevOps will now track stages that run in parallel/nested in Jenkins pipelines. The parallel stages will be rendered accurately in the Pipeline User Interface, and
automated Change Requests will only get created once parallel stages preceding it are complete
* Fixed:
+ Multibranch pipelines with BitBucket configuration has task execution value as empty
+ Pipeline executions are created even though Track is NOT enabled for multibranch pipeline and nested pipeline
+ After recreating Jenkins tool, inbound events are created even though pipelines are not discovered or tracked
#### Version 1.31 - October 2021
Changed: Automatic Change Control enablement for Jenkins: When DevOps Change Control has been enabled in a Jenkins pipeline, the corresponding step in ServiceNow will automatically have Change Control enabled. This
improvement works with the Self-service Onboarding feature to simplify and streamline the onboarding process.
#### Version 1.30 - September 2021
* Fixed:
+ Security fixes related to Jenkins plugin dependencies
+ Notification stuck in the waiting state for multibranch pipelines that has branch name with special characters (e.g. scratch/dev!@@&mybranch)
#### Version 1.28.0 - July 2021
* Fixed:
+ Improved security, you can now use API keys to create to Jenkins tool in ServiceNow DevOps
+ The change request rejected/cancelled reason is sent back to the respective Jenkins pipeline so that you will know why the change was rejected/cancelled.
#### Version 1.27.0 - June 2021
Fixed: SonarQube support: Out-Of-the-Box support for Jenkins. Whenever there is a scan triggered from the pipeline, the scan results are captured in ServiceNow DevOps that is needed to determine change risk
#### Version 1.24.0 - March 2021
* Fixed:
+ Change request pipeline API changes:
- Set additional change request attributes when creating the change request from Jenkins and Azure DevOps pipelines Set flag from pipeline so ServiceNow DevOps will not close the change request
#### Version 1.23.0 - February 2021
* Fixed:
+ Jenkins pipeline under DevOps change resumes automatically after restart of Jenkins server.
+ Jenkins global tool configuration username/password are stored as plain texts in config.xml.
+ Jenkins pipeline fails if pipeline has not been discovered.
#### Version 1.20.2 - January 2021
* Fixed:
+ Security fix
+ If Pipeline has not been discovered, the Jenkins plugin behavior can fail
#### Version 1.20.1 - December 2020
Fixed: This includes a fix for Jenkins unable to communicate to ServiceNow Instance will not proceed the snDevOpsChange function stage. And can be overridden with Ignore Error property.
#### Version 1.20.0 - November 2020
New: Jenkins test result processing - This feature makes it possible for DevOps to store and process test results as part of the standard job notification rather than requiring an explicit call for that purpose. It also
adds flexibility for handling test results of varying formats.
#### Version 1.19.0 - October 2020
Fixed: ServiceNow automatically tracks Jenkins step events so snDevOpsStep function is no longer required when configuring the pipeline.
#### Version 1.15.0 - June 2020
* Fixed: Jenkins proxy server settings are now honored in outbound calls.
* NOTE: The new DevOps Integrations App must be installed to use the ServiceNow DevOps Jenkins integration: https://store.servicenow.com/sn\_appstore\_store.do#!/store/application/ca1a857cc72600108c2c02b827c260df
#### Version 1.12.0 - April 2020
* New: Steps to set up in the SAP system:
+ The new DevOps Integrations App must be installed to use the ServiceNow DevOps Jenkins integration
+ Refer to https://store.servicenow.com/sn\_appstore\_store.do#!/store/application/ca1a857cc72600108c2c02b827c260df
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-mcafee.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-mcafee.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/ancillary-software/store-rn-ancillary-software-mcafee.html | Security Operations Extension for McAfee ePO release notes | Version history for the SAP integration for Security Operations Extension for McAfee ePO in ancillary software on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Ancillary software release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-mcafee.html" id="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-mcafee.html"><body id="store-rn-ancillary-software-mcafee"><main role="main"><article role="article" class="dita" id="store-rn-ancillary-software-mcafee" aria-labelledby="title_store-rn-ancillary-software-mcafee">
<h1 class="title topictitle1" id="title_store-rn-ancillary-software-mcafee">Security Operations Extension for McAfee ePO release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the SAP integration for Security Operations Extension for McAfee ePO in ancillary software on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-rn-ancillary-software-mcafee__section_hzx_gys_hlb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-ancillary-software-mcafee__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-rn-ancillary-software-mcafee__section_izx_gys_hlb"><h2 id="d221989e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - April 2019</dt>
<dd class="dd" id="store-rn-ancillary-software-mcafee__latest-mcafee"><p class="p">New: For information installing the extension, please view the McAfee ePO documentation available on the ServiceNow product documentation website.</p></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Security Operations Extension for McAfee ePO release notes
Version history for the SAP integration for Security Operations Extension for McAfee ePO in ancillary software on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - April 2019
New: For information installing the extension, please view the McAfee ePO documentation available on the ServiceNow product documentation website.
| ---
title: Security Operations Extension for McAfee ePO release notes
description: Version history for the SAP integration for Security Operations Extension
for McAfee ePO in ancillary software on the ServiceNow Store.
keywords: []
breadcrumbs:
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- ServiceNow Store - Ancillary software release notes
---
# Security Operations Extension for McAfee ePO release notes
Version history for the SAP integration for Security Operations Extension for McAfee ePO in ancillary software on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - April 2019
New: For information installing the extension, please view the McAfee ePO documentation available on the ServiceNow product documentation website.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-odbc-dependencies.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-odbc-dependencies.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/ancillary-software/store-rn-ancillary-software-odbc-dependencies.html | ODBC Driver Dependencies release notes | Version history for the ODBC Driver Dependencies application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - ServiceNow AI Platform Capabilities release notes",
"ServiceNow Store - Integration Hub"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-odbc-dependencies.html" id="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-odbc-dependencies.html"><body id="store-rn-ancillary-software-odbc-dependencies"><main role="main"><article role="article" class="dita" id="store-rn-ancillary-software-odbc-dependencies" aria-labelledby="title_store-rn-ancillary-software-odbc-dependencies">
<h1 class="title topictitle1" id="title_store-rn-ancillary-software-odbc-dependencies">ODBC Driver Dependencies release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the ODBC Driver Dependencies application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-ancillary-software-odbc-dependencies__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d83454e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.0.0 - May 2024</dt>
<dd class="dd" id="store-rn-ancillary-software-odbc-dependencies__latest-store-rn-ancillary-software-odbc-dependencies"><p class="p">ODBC Dependency artifacts/jars.</p>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # ODBC Driver Dependencies release notes
Version history for the ODBC Driver Dependencies application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.0 - May 2024
ODBC Dependency artifacts/jars.
| ---
title: ODBC Driver Dependencies release notes
description: Version history for the ODBC Driver Dependencies application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - ServiceNow AI Platform Capabilities release notes
- ServiceNow Store - Integration Hub
---
# ODBC Driver Dependencies release notes
Version history for the ODBC Driver Dependencies application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.0 - May 2024
ODBC Dependency artifacts/jars.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-odbc.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-odbc.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/ancillary-software/store-rn-ancillary-software-odbc.html | ODBC Driver release notes | Version history for the ODBC Driver in ancillary software on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - ServiceNow AI Platform Capabilities release notes",
"ServiceNow Store - Integration Hub"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-odbc.html" id="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-odbc.html"><body id="store-rn-ancillary-software-odbc"><main role="main"><article role="article" class="dita" id="store-rn-ancillary-software-odbc" aria-labelledby="title_store-rn-ancillary-software-odbc">
<h1 class="title topictitle1" id="title_store-rn-ancillary-software-odbc">ODBC Driver release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the ODBC Driver in ancillary software on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-ancillary-software-odbc__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d508268e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.2.0 - November 2024</dt>
<dd class="dd" id="store-rn-ancillary-software-odbc__latest-odbc">Internal bug fixes.</dd>
<dt class="dt dlterm">Version 2.1.1 - August 2024</dt>
<dd class="dd">Internal bug fixes and JDK 11 compatibility.</dd>
<dt class="dt dlterm">Version 2.0.0 - May 2024</dt>
<dd class="dd">Internal bug fixes and JDK 11 compatibility.</dd>
<dt class="dt dlterm">Version 1.0.15 - August 2020</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-odbc__ul_jsx_ml2_vmb">
<li class="li">Fixed: <ul class="ul" id="store-rn-ancillary-software-odbc__ul_zjk_4tv_vmb">
<li class="li">Supports parallel queries when connected to different instances through different data sources.</li>
<li class="li">When a column is made inactive, the column is shown in the result. Added a new config property to show/hide inactive fields.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.14 - December 2018</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-odbc__ul_j1k_4sx_4lb">
<li class="li">When a ServiceNow ODBC user types incorrect user credentials, 4 login.failed events are created instead of 1.</li>
<li class="li">An ODBC query to a 'string' with the value of a field name will translate to the incorrect 'same as' query, returning incorrect rows. When using ODBC to query to a 'string' that
matches the value of a field name, it translates to an incorrect 'same as' query. The incorrect query can return the incorrect rows.</li>
<li class="li">The JRE was removed from ODBC installers.</li>
<li class="li">The 64-bit ODBC Driver fails to connect to instances hosted in FedRAMP datacenter due to TLSv1.2 requirements. FedRAMP data centers no longer allow for connections made with TLSv1.1
or lower. The 64-bit version of the 1.0.13 driver uses JDK 1.8.152, which has been known to have issues with TLS. As a result, the server rejects the connection when falling back
to the next highest version. For symptoms, cause, and resolution information, see <a class="xref true-external" href="https://support.servicenow.com/kb_view.do?sysparm_article=KB0563593" target="_blank">KB0563593</a> in the HI Knowledge Base.</li>
</ul>
<div class="note note note_note"><span class="note__title">Note:</span> The ODBC driver Version 1.0.14_01 (32-bit and 64-bit) is available. ODBC 1.0.14 is a prerequisite to install ODBC 1.0.14_01.</div></li>
<li class="li">Related information:<ul class="ul" id="store-rn-ancillary-software-odbc__ul_gdb_nrx_4lb">
<li class="li"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/ancillary-software//csh" href="https://servicenow-be-prod.servicenow.com/csh?topicname=install-incremental-odbc-fixes&version=global" class="xref">Install an ODBC driver patch</a></li>
<li class="li"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/ancillary-software//csh" href="https://servicenow-be-prod.servicenow.com/csh?topicname=r_ODBCDriverInstallationReqs&version=global" class="xref">ODBC driver installation requirements and supported software</a></li>
<li class="li"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/ancillary-software//csh" href="https://servicenow-be-prod.servicenow.com/csh?topicname=t_DownloadAndInstallTheODBCDriver&version=global" class="xref">Download and install the ODBC driver</a></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.13 - November 2017</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-odbc__ul_osq_shx_4lb">
<li class="li">Fixed: The ODBC driver returns non-integer fields as NTEXT where varchar is expected.</li>
<li class="li">Related information:<ul class="ul" id="store-rn-ancillary-software-odbc__ul_yhm_14x_4lb">
<li class="li"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/ancillary-software//csh" href="https://servicenow-be-prod.servicenow.com/csh?topicname=r_ODBCDriverInstallationReqs&version=global" class="xref">ODBC driver installation requirements and supported software</a></li>
<li class="li"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/ancillary-software//csh" href="https://servicenow-be-prod.servicenow.com/csh?topicname=r_SettingODBCProperties&version=global" class="xref">Setting ODBC properties</a></li>
<li class="li"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/ancillary-software//csh" href="https://servicenow-be-prod.servicenow.com/csh?topicname=configure-odbc-large-data-sets&version=global" class="xref">Configure the ODBC driver for large data sets</a></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.12 - June 2017</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-odbc__ul_gdj_zhx_4lb">
<li class="li">Additional requirement: Version 1.0.12 of the ODBC Driver uses Java 1.8. You may need to configure your Java path after installing this version. See <a class="xref true-external" href="https://support.servicenow.com/kb_view.do?sysparm_article=KB0597981" target="_blank">KB0597981</a> for more information.</li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-odbc__ul_d4s_zhx_4lb">
<li class="li">Querying more than 4MB with ODBC driver creates temp files.</li>
<li class="li">The ODBC driver outputting incorrect number of records when using LEFT JOIN ON SELECT * query.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.11 - October 2016</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-odbc__ul_rny_33x_4lb">
<li class="li">Additional requirement: Version 1.0.11 of the ODBC Driver uses Java 1.8. You may need to configure your Java path after installing this version. See <a class="xref true-external" href="https://support.servicenow.com/kb_view.do?sysparm_article=KB0597981" target="_blank">KB0597981</a> for more information.</li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-odbc__ul_pzv_k3x_4lb">
<li class="li">When querying a table that has a string field whose value exceeds 65535 kb, the following error occurs: [SN][ODBC ServiceNow driver][OpenAccess SDK SQL Engine]Disk cache error. Field
length:93238 exceeds maximum limit of 65535.</li>
<li class="li">The ODBC query on Display Value for a state does not return the entire Display Value.</li>
<li class="li">The iSQL returns only 16383 bytes even if a field contains more data.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.10 - April 2016</dt>
<dd class="dd">
<ul class="ul" id="store-rn-ancillary-software-odbc__ul_trx_2kx_4lb">
<li class="li">New: <ul class="ul" id="store-rn-ancillary-software-odbc__ul_tdt_qkx_4lb">
<li class="li">Improvements to timer and duration fields. The display format for timer and duration fields has been improved. Queries on timer and duration fields now return the field value in the
UTC timezone. You can query the field display value, as shown in the UI, by adding dv_ to the field name. The property LegacyDurationTimeZone has been added to preserve
compatibility with legacy integrations. Refer to <a class="xref true-external" href="https://support.servicenow.com/kb_view.do?sysparm_article=KB0583982" target="_blank">KB0583982</a> for details.</li>
<li class="li">Database schema and caching properties. The EnableDBSchema and ExtendedSchemaCache properties enable you to control how the ODBC driver queries and caches database schemas. Refer to <a data-bundleid="store-release-notes" data-navpath="release-notes/store/ancillary-software//csh" href="https://servicenow-be-prod.servicenow.com/csh?topicname=r_SettingODBCProperties&version=global" class="xref">Setting ODBC properties</a> for details.</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-odbc__ul_byy_glx_4lb">
<li class="li">The ODBC driver fails to get data or connect when invoking multiple or parallel connections.</li>
<li class="li">The ODBC select query does not return columns in the defined order.</li>
<li class="li">The ODBC driver caches schema between different connections.</li>
<li class="li">The ODBC driver does not use the SOAP aggregate API for aggregate queries.</li>
<li class="li">The ODBC driver does not optimize select top N queries.</li>
</ul></li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-odbc.html\" id=\"bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-odbc.html\"><body id=\"store-rn-ancillary-software-odbc\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-ancillary-software-odbc\" aria-labelledby=\"title_store-rn-ancillary-software-odbc\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-ancillary-software-odbc\">ODBC Driver release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the ODBC Driver in ancillary software on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-ancillary-software-odbc__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d508268e58\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.2.0 - November 2024</dt>\n <dd class=\"dd\" id=\"store-rn-ancillary-software-odbc__latest-odbc\">Internal bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.1 - August 2024</dt>\n <dd class=\"dd\">Internal bug fixes and JDK 11 compatibility.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - May 2024</dt>\n <dd class=\"dd\">Internal bug fixes and JDK 11 compatibility.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.15 - August 2020</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-odbc__ul_jsx_ml2_vmb\">\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-rn-ancillary-software-odbc__ul_zjk_4tv_vmb\">\n <li class=\"li\">Supports parallel queries when connected to different instances through different data sources.</li>\n <li class=\"li\">When a column is made inactive, the column is shown in the result. Added a new config property to show/hide inactive fields.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.14 - December 2018</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-odbc__ul_j1k_4sx_4lb\">\n <li class=\"li\">When a ServiceNow ODBC user types incorrect user credentials, 4 login.failed events are created instead of 1.</li>\n <li class=\"li\">An ODBC query to a 'string' with the value of a field name will translate to the incorrect 'same as' query, returning incorrect rows. When using ODBC to query to a 'string' that\n matches the value of a field name, it translates to an incorrect 'same as' query. The incorrect query can return the incorrect rows.</li>\n <li class=\"li\">The JRE was removed from ODBC installers.</li>\n <li class=\"li\">The 64-bit ODBC Driver fails to connect to instances hosted in FedRAMP datacenter due to TLSv1.2 requirements. FedRAMP data centers no longer allow for connections made with TLSv1.1\n or lower. The 64-bit version of the 1.0.13 driver uses JDK 1.8.152, which has been known to have issues with TLS. As a result, the server rejects the connection when falling back\n to the next highest version. For symptoms, cause, and resolution information, see <a class=\"xref true-external\" href=\"https://support.servicenow.com/kb_view.do?sysparm_article=KB0563593\" target=\"_blank\">KB0563593</a> in the HI Knowledge Base.</li>\n </ul>\n <div class=\"note note note_note\"><span class=\"note__title\">Note:</span> The ODBC driver Version 1.0.14_01 (32-bit and 64-bit) is available. ODBC 1.0.14 is a prerequisite to install ODBC 1.0.14_01.</div></li>\n <li class=\"li\">Related information:<ul class=\"ul\" id=\"store-rn-ancillary-software-odbc__ul_gdb_nrx_4lb\">\n <li class=\"li\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/ancillary-software//csh\" href=\"https://servicenow-be-prod.servicenow.com/csh?topicname=install-incremental-odbc-fixes&version=global\" class=\"xref\">Install an ODBC driver patch</a></li>\n <li class=\"li\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/ancillary-software//csh\" href=\"https://servicenow-be-prod.servicenow.com/csh?topicname=r_ODBCDriverInstallationReqs&version=global\" class=\"xref\">ODBC driver installation requirements and supported software</a></li>\n <li class=\"li\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/ancillary-software//csh\" href=\"https://servicenow-be-prod.servicenow.com/csh?topicname=t_DownloadAndInstallTheODBCDriver&version=global\" class=\"xref\">Download and install the ODBC driver</a></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.13 - November 2017</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-odbc__ul_osq_shx_4lb\">\n <li class=\"li\">Fixed: The ODBC driver returns non-integer fields as NTEXT where varchar is expected.</li>\n <li class=\"li\">Related information:<ul class=\"ul\" id=\"store-rn-ancillary-software-odbc__ul_yhm_14x_4lb\">\n <li class=\"li\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/ancillary-software//csh\" href=\"https://servicenow-be-prod.servicenow.com/csh?topicname=r_ODBCDriverInstallationReqs&version=global\" class=\"xref\">ODBC driver installation requirements and supported software</a></li>\n <li class=\"li\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/ancillary-software//csh\" href=\"https://servicenow-be-prod.servicenow.com/csh?topicname=r_SettingODBCProperties&version=global\" class=\"xref\">Setting ODBC properties</a></li>\n <li class=\"li\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/ancillary-software//csh\" href=\"https://servicenow-be-prod.servicenow.com/csh?topicname=configure-odbc-large-data-sets&version=global\" class=\"xref\">Configure the ODBC driver for large data sets</a></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.12 - June 2017</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-odbc__ul_gdj_zhx_4lb\">\n <li class=\"li\">Additional requirement: Version 1.0.12 of the ODBC Driver uses Java 1.8. You may need to configure your Java path after installing this version. See <a class=\"xref true-external\" href=\"https://support.servicenow.com/kb_view.do?sysparm_article=KB0597981\" target=\"_blank\">KB0597981</a> for more information.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-odbc__ul_d4s_zhx_4lb\">\n <li class=\"li\">Querying more than 4MB with ODBC driver creates temp files.</li>\n <li class=\"li\">The ODBC driver outputting incorrect number of records when using LEFT JOIN ON SELECT * query.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.11 - October 2016</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-odbc__ul_rny_33x_4lb\">\n <li class=\"li\">Additional requirement: Version 1.0.11 of the ODBC Driver uses Java 1.8. You may need to configure your Java path after installing this version. See <a class=\"xref true-external\" href=\"https://support.servicenow.com/kb_view.do?sysparm_article=KB0597981\" target=\"_blank\">KB0597981</a> for more information.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-odbc__ul_pzv_k3x_4lb\">\n <li class=\"li\">When querying a table that has a string field whose value exceeds 65535 kb, the following error occurs: [SN][ODBC ServiceNow driver][OpenAccess SDK SQL Engine]Disk cache error. Field\n length:93238 exceeds maximum limit of 65535.</li>\n <li class=\"li\">The ODBC query on Display Value for a state does not return the entire Display Value.</li>\n <li class=\"li\">The iSQL returns only 16383 bytes even if a field contains more data.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.10 - April 2016</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-rn-ancillary-software-odbc__ul_trx_2kx_4lb\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-rn-ancillary-software-odbc__ul_tdt_qkx_4lb\">\n <li class=\"li\">Improvements to timer and duration fields. The display format for timer and duration fields has been improved. Queries on timer and duration fields now return the field value in the\n UTC timezone. You can query the field display value, as shown in the UI, by adding dv_ to the field name. The property LegacyDurationTimeZone has been added to preserve\n compatibility with legacy integrations. Refer to <a class=\"xref true-external\" href=\"https://support.servicenow.com/kb_view.do?sysparm_article=KB0583982\" target=\"_blank\">KB0583982</a> for details.</li>\n <li class=\"li\">Database schema and caching properties. The EnableDBSchema and ExtendedSchemaCache properties enable you to control how the ODBC driver queries and caches database schemas. Refer to <a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/ancillary-software//csh\" href=\"https://servicenow-be-prod.servicenow.com/csh?topicname=r_SettingODBCProperties&version=global\" class=\"xref\">Setting ODBC properties</a> for details.</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-odbc__ul_byy_glx_4lb\">\n <li class=\"li\">The ODBC driver fails to get data or connect when invoking multiple or parallel connections.</li>\n <li class=\"li\">The ODBC select query does not return columns in the defined order.</li>\n <li class=\"li\">The ODBC driver caches schema between different connections.</li>\n <li class=\"li\">The ODBC driver does not use the SOAP aggregate API for aggregate queries.</li>\n <li class=\"li\">The ODBC driver does not optimize select top N queries.</li>\n </ul></li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # ODBC Driver release notes
Version history for the ODBC Driver in ancillary software on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.2.0 - November 2024
Internal bug fixes.
#### Version 2.1.1 - August 2024
Internal bug fixes and JDK 11 compatibility.
#### Version 2.0.0 - May 2024
Internal bug fixes and JDK 11 compatibility.
#### Version 1.0.15 - August 2020
* Fixed:
+ Supports parallel queries when connected to different instances through different data sources.
+ When a column is made inactive, the column is shown in the result. Added a new config property to show/hide inactive fields.
#### Version 1.0.14 - December 2018
* Fixed:
+ When a ServiceNow ODBC user types incorrect user credentials, 4 login.failed events are created instead of 1.
+ An ODBC query to a 'string' with the value of a field name will translate to the incorrect 'same as' query, returning incorrect rows. When using ODBC to query to a 'string' that
matches the value of a field name, it translates to an incorrect 'same as' query. The incorrect query can return the incorrect rows.
+ The JRE was removed from ODBC installers.
+ The 64-bit ODBC Driver fails to connect to instances hosted in FedRAMP datacenter due to TLSv1.2 requirements. FedRAMP data centers no longer allow for connections made with TLSv1.1
or lower. The 64-bit version of the 1.0.13 driver uses JDK 1.8.152, which has been known to have issues with TLS. As a result, the server rejects the connection when falling back
to the next highest version. For symptoms, cause, and resolution information, see KB0563593 in the HI Knowledge Base.Note: The ODBC driver Version 1.0.14\_01 (32-bit and 64-bit) is available. ODBC 1.0.14 is a prerequisite to install ODBC 1.0.14\_01.
* Related information:
+ Install an ODBC driver patch
+ ODBC driver installation requirements and supported software
+ Download and install the ODBC driver
#### Version 1.0.13 - November 2017
* Fixed: The ODBC driver returns non-integer fields as NTEXT where varchar is expected.
* Related information:
+ ODBC driver installation requirements and supported software
+ Setting ODBC properties
+ Configure the ODBC driver for large data sets
#### Version 1.0.12 - June 2017
* Additional requirement: Version 1.0.12 of the ODBC Driver uses Java 1.8. You may need to configure your Java path after installing this version. See KB0597981 for more information.
* Fixed:
+ Querying more than 4MB with ODBC driver creates temp files.
+ The ODBC driver outputting incorrect number of records when using LEFT JOIN ON SELECT * query.
#### Version 1.0.11 - October 2016
* Additional requirement: Version 1.0.11 of the ODBC Driver uses Java 1.8. You may need to configure your Java path after installing this version. See KB0597981 for more information.
* Fixed:
+ When querying a table that has a string field whose value exceeds 65535 kb, the following error occurs: [SN][ODBC ServiceNow driver][OpenAccess SDK SQL Engine]Disk cache error. Field
length:93238 exceeds maximum limit of 65535.
+ The ODBC query on Display Value for a state does not return the entire Display Value.
+ The iSQL returns only 16383 bytes even if a field contains more data.
#### Version 1.0.10 - April 2016
* New:
+ Improvements to timer and duration fields. The display format for timer and duration fields has been improved. Queries on timer and duration fields now return the field value in the
UTC timezone. You can query the field display value, as shown in the UI, by adding dv\_ to the field name. The property LegacyDurationTimeZone has been added to preserve
compatibility with legacy integrations. Refer to KB0583982 for details.
+ Database schema and caching properties. The EnableDBSchema and ExtendedSchemaCache properties enable you to control how the ODBC driver queries and caches database schemas. Refer to Setting ODBC properties for details.
* Fixed:
+ The ODBC driver fails to get data or connect when invoking multiple or parallel connections.
+ The ODBC select query does not return columns in the defined order.
+ The ODBC driver caches schema between different connections.
+ The ODBC driver does not use the SOAP aggregate API for aggregate queries.
+ The ODBC driver does not optimize select top N queries.
| ---
title: ODBC Driver release notes
description: Version history for the ODBC Driver in ancillary software on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - ServiceNow AI Platform Capabilities release notes
- ServiceNow Store - Integration Hub
---
# ODBC Driver release notes
Version history for the ODBC Driver in ancillary software on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.2.0 - November 2024
Internal bug fixes.
#### Version 2.1.1 - August 2024
Internal bug fixes and JDK 11 compatibility.
#### Version 2.0.0 - May 2024
Internal bug fixes and JDK 11 compatibility.
#### Version 1.0.15 - August 2020
* Fixed:
+ Supports parallel queries when connected to different instances through different data sources.
+ When a column is made inactive, the column is shown in the result. Added a new config property to show/hide inactive fields.
#### Version 1.0.14 - December 2018
* Fixed:
+ When a ServiceNow ODBC user types incorrect user credentials, 4 login.failed events are created instead of 1.
+ An ODBC query to a 'string' with the value of a field name will translate to the incorrect 'same as' query, returning incorrect rows. When using ODBC to query to a 'string' that
matches the value of a field name, it translates to an incorrect 'same as' query. The incorrect query can return the incorrect rows.
+ The JRE was removed from ODBC installers.
+ The 64-bit ODBC Driver fails to connect to instances hosted in FedRAMP datacenter due to TLSv1.2 requirements. FedRAMP data centers no longer allow for connections made with TLSv1.1
or lower. The 64-bit version of the 1.0.13 driver uses JDK 1.8.152, which has been known to have issues with TLS. As a result, the server rejects the connection when falling back
to the next highest version. For symptoms, cause, and resolution information, see KB0563593 in the HI Knowledge Base.Note: The ODBC driver Version 1.0.14\_01 (32-bit and 64-bit) is available. ODBC 1.0.14 is a prerequisite to install ODBC 1.0.14\_01.
* Related information:
+ Install an ODBC driver patch
+ ODBC driver installation requirements and supported software
+ Download and install the ODBC driver
#### Version 1.0.13 - November 2017
* Fixed: The ODBC driver returns non-integer fields as NTEXT where varchar is expected.
* Related information:
+ ODBC driver installation requirements and supported software
+ Setting ODBC properties
+ Configure the ODBC driver for large data sets
#### Version 1.0.12 - June 2017
* Additional requirement: Version 1.0.12 of the ODBC Driver uses Java 1.8. You may need to configure your Java path after installing this version. See KB0597981 for more information.
* Fixed:
+ Querying more than 4MB with ODBC driver creates temp files.
+ The ODBC driver outputting incorrect number of records when using LEFT JOIN ON SELECT * query.
#### Version 1.0.11 - October 2016
* Additional requirement: Version 1.0.11 of the ODBC Driver uses Java 1.8. You may need to configure your Java path after installing this version. See KB0597981 for more information.
* Fixed:
+ When querying a table that has a string field whose value exceeds 65535 kb, the following error occurs: [SN][ODBC ServiceNow driver][OpenAccess SDK SQL Engine]Disk cache error. Field
length:93238 exceeds maximum limit of 65535.
+ The ODBC query on Display Value for a state does not return the entire Display Value.
+ The iSQL returns only 16383 bytes even if a field contains more data.
#### Version 1.0.10 - April 2016
* New:
+ Improvements to timer and duration fields. The display format for timer and duration fields has been improved. Queries on timer and duration fields now return the field value in the
UTC timezone. You can query the field display value, as shown in the UI, by adding dv\_ to the field name. The property LegacyDurationTimeZone has been added to preserve
compatibility with legacy integrations. Refer to KB0583982 for details.
+ Database schema and caching properties. The EnableDBSchema and ExtendedSchemaCache properties enable you to control how the ODBC driver queries and caches database schemas. Refer to Setting ODBC properties for details.
* Fixed:
+ The ODBC driver fails to get data or connect when invoking multiple or parallel connections.
+ The ODBC select query does not return columns in the defined order.
+ The ODBC driver caches schema between different connections.
+ The ODBC driver does not use the SOAP aggregate API for aggregate queries.
+ The ODBC driver does not optimize select top N queries.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-oracle-ebusiness-suite.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-oracle-ebusiness-suite.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/ancillary-software/store-rn-ancillary-software-oracle-ebusiness-suite.html | Oracle E-Business Suite Spoke Dependencies release notes | Version history for the ServiceNow Oracle E-Business Suite Spoke Dependencies in ancillary software on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - ServiceNow AI Platform Capabilities release notes",
"ServiceNow Store - Integration Hub"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-oracle-ebusiness-suite.html" id="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-oracle-ebusiness-suite.html"><body id="store-rn-ancillary-software-oracle-ebusiness-suite"><main role="main"><article role="article" class="dita" id="store-rn-ancillary-software-oracle-ebusiness-suite" aria-labelledby="title_store-rn-ancillary-software-oracle-ebusiness-suite">
<h1 class="title topictitle1" id="title_store-rn-ancillary-software-oracle-ebusiness-suite"><span class="ph">Oracle</span> E-Business Suite Spoke Dependencies release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">ServiceNow</span>
<span class="ph">Oracle</span> E-Business Suite Spoke Dependencies in ancillary software on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-rn-ancillary-software-oracle-ebusiness-suite__section_hzx_gys_hlb">
<div class="p">
<div class="note important note_important" id="store-rn-ancillary-software-oracle-ebusiness-suite__note_o5w_nkp_mpb"><span class="note__title">Important:</span> <span class="ph" id="store-rn-ancillary-software-oracle-ebusiness-suite__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section" id="store-rn-ancillary-software-oracle-ebusiness-suite__section_izx_gys_hlb"><h2 id="d218092e66" class="title sectiontitle">Version history</h2>
<dl class="dl" id="store-rn-ancillary-software-oracle-ebusiness-suite__dl_p5w_nkp_mpb">
<dt class="dt dlterm">Version 1.11.0 - September 2024</dt>
<dd class="dd" id="store-rn-ancillary-software-oracle-ebusiness-suite__latest-OracleEbusiness">Modified package to support the improvement of the existing 9 actions.</dd>
<dt class="dt dlterm">Version 1.10.0 - June 2024</dt>
<dd class="dd">Modified package to support the enhancement or addition of 12 actions.</dd>
<dt class="dt dlterm">Version 1.9.0 - May 2024</dt>
<dd class="dd">Modified package to support the enhancement/addition of 17 actions.</dd>
<dt class="dt dlterm">Version 1.8.0 - April 2024</dt>
<dd class="dd">Modified package to support the addition of 21 actions.</dd>
<dt class="dt dlterm">Version 1.7.0 - March 2024</dt>
<dd class="dd">Modified package to support the change of 9 new actions.</dd>
<dt class="dt dlterm">Version 1.6.0 - February 2024</dt>
<dd class="dd">Modified package to support the change of Create Receipt action.</dd>
<dt class="dt dlterm">Version 1.1.0 - September 2023</dt>
<dd class="dd">Fixed: Added more packages to the dependency file.</dd>
<dt class="dt dlterm">Version 1.0.0 - May 2021</dt>
<dd class="dd">
<p class="p">New: This is the required dependency application to enable OEBS Spoke actions to interact with OEBS application accordingly. This dependency application creates an OEBS application package that contains the stored
procedures, which expose the associated tables and their columns as web services for OEBS Spoke actions to interact with.</p>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-oracle-ebusiness-suite.html\" id=\"bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-oracle-ebusiness-suite.html\"><body id=\"store-rn-ancillary-software-oracle-ebusiness-suite\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-ancillary-software-oracle-ebusiness-suite\" aria-labelledby=\"title_store-rn-ancillary-software-oracle-ebusiness-suite\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-ancillary-software-oracle-ebusiness-suite\"><span class=\"ph\">Oracle</span> E-Business Suite Spoke Dependencies release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">ServiceNow</span>\n <span class=\"ph\">Oracle</span> E-Business Suite Spoke Dependencies in ancillary software on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-rn-ancillary-software-oracle-ebusiness-suite__section_hzx_gys_hlb\">\n <div class=\"p\">\n <div class=\"note important note_important\" id=\"store-rn-ancillary-software-oracle-ebusiness-suite__note_o5w_nkp_mpb\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-ancillary-software-oracle-ebusiness-suite__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\" id=\"store-rn-ancillary-software-oracle-ebusiness-suite__section_izx_gys_hlb\"><h2 id=\"d218092e66\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\" id=\"store-rn-ancillary-software-oracle-ebusiness-suite__dl_p5w_nkp_mpb\">\n \n <dt class=\"dt dlterm\">Version 1.11.0 - September 2024</dt>\n <dd class=\"dd\" id=\"store-rn-ancillary-software-oracle-ebusiness-suite__latest-OracleEbusiness\">Modified package to support the improvement of the existing 9 actions.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.10.0 - June 2024</dt>\n <dd class=\"dd\">Modified package to support the enhancement or addition of 12 actions.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.9.0 - May 2024</dt>\n <dd class=\"dd\">Modified package to support the enhancement/addition of 17 actions.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.8.0 - April 2024</dt>\n <dd class=\"dd\">Modified package to support the addition of 21 actions.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.7.0 - March 2024</dt>\n <dd class=\"dd\">Modified package to support the change of 9 new actions.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.6.0 - February 2024</dt>\n <dd class=\"dd\">Modified package to support the change of Create Receipt action.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - September 2023</dt>\n <dd class=\"dd\">Fixed: Added more packages to the dependency file.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - May 2021</dt>\n <dd class=\"dd\">\n <p class=\"p\">New: This is the required dependency application to enable OEBS Spoke actions to interact with OEBS application accordingly. This dependency application creates an OEBS application package that contains the stored\n procedures, which expose the associated tables and their columns as web services for OEBS Spoke actions to interact with.</p>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Oracle E-Business Suite Spoke Dependencies release notes
Version history for the ServiceNow
Oracle E-Business Suite Spoke Dependencies in ancillary software on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.11.0 - September 2024
Modified package to support the improvement of the existing 9 actions.
#### Version 1.10.0 - June 2024
Modified package to support the enhancement or addition of 12 actions.
#### Version 1.9.0 - May 2024
Modified package to support the enhancement/addition of 17 actions.
#### Version 1.8.0 - April 2024
Modified package to support the addition of 21 actions.
#### Version 1.7.0 - March 2024
Modified package to support the change of 9 new actions.
#### Version 1.6.0 - February 2024
Modified package to support the change of Create Receipt action.
#### Version 1.1.0 - September 2023
Fixed: Added more packages to the dependency file.
#### Version 1.0.0 - May 2021
New: This is the required dependency application to enable OEBS Spoke actions to interact with OEBS application accordingly. This dependency application creates an OEBS application package that contains the stored
procedures, which expose the associated tables and their columns as web services for OEBS Spoke actions to interact with.
| ---
title: Oracle E-Business Suite Spoke Dependencies release notes
description: Version history for the ServiceNow Oracle E-Business Suite Spoke Dependencies
in ancillary software on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - ServiceNow AI Platform Capabilities release notes
- ServiceNow Store - Integration Hub
---
# Oracle E-Business Suite Spoke Dependencies release notes
Version history for the ServiceNow
Oracle E-Business Suite Spoke Dependencies in ancillary software on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.11.0 - September 2024
Modified package to support the improvement of the existing 9 actions.
#### Version 1.10.0 - June 2024
Modified package to support the enhancement or addition of 12 actions.
#### Version 1.9.0 - May 2024
Modified package to support the enhancement/addition of 17 actions.
#### Version 1.8.0 - April 2024
Modified package to support the addition of 21 actions.
#### Version 1.7.0 - March 2024
Modified package to support the change of 9 new actions.
#### Version 1.6.0 - February 2024
Modified package to support the change of Create Receipt action.
#### Version 1.1.0 - September 2023
Fixed: Added more packages to the dependency file.
#### Version 1.0.0 - May 2021
New: This is the required dependency application to enable OEBS Spoke actions to interact with OEBS application accordingly. This dependency application creates an OEBS application package that contains the stored
procedures, which expose the associated tables and their columns as web services for OEBS Spoke actions to interact with.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-oraclefca.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-oraclefca.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/ancillary-software/store-rn-ancillary-software-oraclefca.html | Oracle integration for Finance Close Automation release notes | Version history for the Oracle integration for Finance Close Automation in ancillary software on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Ancillary software release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-oraclefca.html" id="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-oraclefca.html"><body id="store-rn-ancillary-software-oraclefca"><main role="main"><article role="article" class="dita" id="store-rn-ancillary-software-oraclefca" aria-labelledby="title_store-rn-ancillary-software-oraclefca">
<h1 class="title topictitle1" id="title_store-rn-ancillary-software-oraclefca">Oracle integration for <span class="ph">Finance Close Automation</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Oracle integration for <span class="ph">Finance Close Automation</span> in ancillary software on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-rn-ancillary-software-oraclefca__section_ymf_3cc_5mb">
<div class="note important note_important"><span class="note__title">Important:</span> The <span class="ph">Finance Close Automation</span> application has been deprecated and is no longer maintained.</div>
</section>
<section class="section" id="store-rn-ancillary-software-oraclefca__section_izx_gys_hlb"><h2 id="d243043e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - April 2020</dt>
<dd class="dd" id="store-rn-ancillary-software-oraclefca__latest-oraclefca">New: The Oracle integration for Finance Close Automation enables the posting of journal entries from Finance Close Automation to Oracle E-Business Suite R 12. Supported Oracle versions include 12.1.3
to 12.2.8.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Oracle integration for Finance Close Automation release notes
Version history for the Oracle integration for Finance Close Automation in ancillary software on the ServiceNow Store.
Important: The Finance Close Automation application has been deprecated and is no longer maintained.
## Version history
#### Version 1.0.0 - April 2020
New: The Oracle integration for Finance Close Automation enables the posting of journal entries from Finance Close Automation to Oracle E-Business Suite R 12. Supported Oracle versions include 12.1.3
to 12.2.8.
| ---
title: Oracle integration for Finance Close Automation release notes
description: Version history for the Oracle integration for Finance Close Automation
in ancillary software on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Ancillary software release notes
---
# Oracle integration for Finance Close Automation release notes
Version history for the Oracle integration for Finance Close Automation in ancillary software on the ServiceNow Store.
Important: The Finance Close Automation application has been deprecated and is no longer maintained.
## Version history
#### Version 1.0.0 - April 2020
New: The Oracle integration for Finance Close Automation enables the posting of journal entries from Finance Close Automation to Oracle E-Business Suite R 12. Supported Oracle versions include 12.1.3
to 12.2.8.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-prwa.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-prwa.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/ancillary-software/store-rn-ancillary-software-prwa.html | Password Reset Windows Application release notes | Version history for the Password Reset Windows Application in ancillary software on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Ancillary software release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-prwa.html" id="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-prwa.html"><body id="store-rn-ancillary-software-prwa"><main role="main"><article role="article" class="dita" id="store-rn-ancillary-software-prwa" aria-labelledby="title_store-rn-ancillary-software-prwa">
<h1 class="title topictitle1" id="title_store-rn-ancillary-software-prwa"><span class="ph">Password Reset Windows Application</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Password Reset Windows Application</span> in ancillary software on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-ancillary-software-prwa__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d622953e61" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 5.1.0 - February 2024</dt>
<dd class="dd" id="store-rn-ancillary-software-prwa__latest-store-rn-ancillary-software-prwa"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_lpb_pjn_21c">
<li class="li">Minor fixes</li>
<li class="li">Supported: The Password Reset Windows Application supports newline characters in the Password rule hint text. The other formatting is not supported. For example, bold, underline, or
hyperlink.</li>
<li class="li">Not supported:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_y42_rjn_21c">
<li class="li">Custom verifications are not supported. For some verification types, you can use only one verification.</li>
<li class="li">The password strength indicator is not supported.</li>
<li class="li">Custom UI macros configured on the Process > Advanced page are not supported. For example, Entry, success, or failure macros. The system displays only the default success and
failure messages.</li>
</ul></li>
<li class="li">Other information:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_pjy_rjn_21c">
<li class="li">The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface.</li>
<li class="li">The application only works with the entitlement of the com.glideapp.password_reset.addon.orchestration plugin.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 5.0.1 - June 2023</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_fws_v4x_4xb">
<li class="li">Minor fixes.</li>
<li class="li">Changed:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_sfy_w4x_4xb">
<li class="li">The Password Reset Windows Application supports newline characters in the Password rule hint text. The other formatting is not supported. For example, bold, underline, or
hyperlink.</li>
<li class="li">Custom verifications are not supported. For some verification types, you can use only one verification.</li>
<li class="li">The password strength indicator is not supported.</li>
<li class="li">Custom UI macros configured on the <span class="ph uicontrol">Process > Advanced</span> page are not supported. For example, Entry, success, or failure macros. The system displays only the
default success and failure messages.</li>
<li class="li">The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface. The
application only works with the entitlement of the com.glideapp.password_reset.addon.orchestration plugin.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 5.0.0 - November 2022</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_qr2_x2d_3vb">
<li class="li">New: <ul class="ul" id="store-rn-ancillary-software-prwa__ul_fdk_x2d_3vb">
<li class="li">Updated user experience</li>
<li class="li">The Windows app UI matches the Next Experience UI theme</li>
</ul></li>
<li class="li">Supported: <ul class="ul" id="store-rn-ancillary-software-prwa__ul_fm3_dfd_3vb">
<li class="li">The Password Reset Windows Application supports newline characters in the Password rule hint text. Other formatting is not supported; for example: bold, underline, or hyperlink.</li>
</ul></li>
<li class="li">Not supported:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_l2y_gfd_3vb">
<li class="li">Custom verifications are not supported. For some verification types, you can use only one verification.</li>
<li class="li">The password strength indicator is not supported.</li>
<li class="li">Custom UI macros configured on the Process > Advanced page are not supported. For example: Entry, success, or failure macros. The system displays only the default success and
failure messages.</li>
</ul></li>
<li class="li">Other information:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_dtr_kfd_3vb">
<li class="li">The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface.</li>
<li class="li">The application only works with the entitlement of the com.glideapp.password_reset.addon.orchestration plugin.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 4.5.0 - August 2022</dt>
<dd class="dd"><p class="p">New:</p>
<ul class="ul">
<li class="li">PAC (Proxy Auto-Configuration) file support in the application.</li>
<li class="li">Multi-Identification support during Identify step of the password reset.</li>
<li class="li">Extended the application certificate expiration.</li>
</ul>
<p class="p">Supported:</p>
<p class="p">The Password Reset Windows Application supports newline characters in the Password rule hint text. The other formatting is not supported, for example, bold, underline, or hyperlink.</p>
<p class="p">Not supported:</p>
<ul class="ul">
<li class="li">Custom verifications are not supported. For some verification types, you can use only one verification.</li>
<li class="li">The password strength indicator is not supported.</li>
<li class="li">Custom UI macros configured on the Process Advanced page are not supported, for example, entry, success, or failure macros. The system displays only the default success and failure
messages.</li>
</ul>
<p class="p">Other information:</p>
<ul class="ul">
<li class="li">The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface.</li>
<li class="li">The application only works with the entitlement of the com.glideapp.password_reset.addon.orchestration plugin.</li>
</ul></dd>
<dt class="dt dlterm">Version 4.4.0 - May 2021</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_bzc_vkz_qpb">
<li class="li">Fixed: Addressed the security issues in the application.</li>
<li class="li">Supported: <ul class="ul" id="store-rn-ancillary-software-prwa__ul_mzk_k2g_fpb">
<li class="li">The Password Reset Windows Application supports newline characters in the Password rule hint text. Other formatting is not supported (bold, underline, hyperlink, and so on). See the
topic titled "Configure the connection to a credential store for the Password Reset processes" in https://docs.servicenow.com.</li>
</ul></li>
<li class="li">Not supported:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_r1t_k2g_fpb">
<li class="li">Custom verifications: For some verification types, you can use only one verification. Custom verifications are not supported. See the topic titled "Password Reset verifications" at
https://docs.servicenow.com.</li>
<li class="li">Password strength indicator: See the topic titled "Configure your Password Reset process" in https://docs.servicenow.com.</li>
<li class="li">Custom UI macros configured on the Process > Advanced page are not supported (for example, entry, success, or failure macros). The system displays only the default success and
failure messages. Other information The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google
reCAPTCHA with the web interface. See the section titled "Settings on the Details tab of the Password Reset Processes form" in https://docs.servicenow.com. The application will
only work with the entitlement of plugin ‘com.glideapp.password_reset.addon.orchestration.</li>
</ul></li>
<li class="li">Other information: The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web
interface. See the section titled "Settings on the Details tab of the Password Reset Processes form" in https://docs.servicenow.com. The application will only work with the entitlement of
plugin ‘com.glideapp.password_reset.addon.orchestration.</li>
</ul></dd>
<dt class="dt dlterm">Version 4.3.1 - April 2021</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_owc_h2g_fpb">
<li class="li">Fixed: <ul class="ul" id="store-rn-ancillary-software-prwa__ul_sbm_32g_fpb">
<li class="li">Fixed the Localization issues in Password Reset Windows App.</li>
<li class="li">Fixed the UI issues in Password Reset Windows App.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 4.3.0 - December 2020</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_ttg_ww2_14b">
<li class="li">Fixed: Issues with Password Reset Windows App with proxy configuration.</li>
</ul></dd>
<dt class="dt dlterm">Version 4.2.0 - June 2020</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_sqg_zzh_dmb">
<li class="li">Fixed: Fixed issues with 'Reset Password' and 'Unlock Account' actions in the password reset windows application.</li>
<li class="li">The application will only work with the entitlement of plugin com.glideapp.password_reset.addon.orchestration.</li>
</ul></dd>
<dt class="dt dlterm">Version 4.1.0 - June 2019</dt>
<dd class="dd"><ul class="ul">
<li class="li">Supported:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_bdg_fwv_glb">
<li class="li">The <span class="ph">Password Reset Windows Application</span> supports newline characters in the Password rule hint text. Other formatting is not supported (bold, underline, hyperlink, and so on).
See the topic <a data-bundleid="store-release-notes" data-navpath="release-notes/store/ancillary-software//csh" href="https://servicenow-be-prod.servicenow.com/csh?topicname=t_CreateACredentialStore&version=global" class="xref">Configure the connection to a credential store for the Password Reset processes</a>.</li>
</ul></li>
<li class="li">Not supported:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_nk1_zwv_glb">
<li class="li">Custom verifications: For some verification types, you can use only one verification. Custom verifications are not supported. See the topic <a data-bundleid="store-release-notes" data-navpath="release-notes/store/ancillary-software//csh" href="https://servicenow-be-prod.servicenow.com/csh?topicname=c_PWRVerifications&version=global" class="xref">Password Reset verifications</a>.</li>
<li class="li">Password strength indicator: See the topic <a data-bundleid="store-release-notes" data-navpath="release-notes/store/ancillary-software//csh" href="https://servicenow-be-prod.servicenow.com/csh?topicname=t_CreateAPasswordResetProcess&version=global" class="xref">Configure your Password Reset process</a>.</li>
<li class="li">Custom UI macros configured on the <span class="ph menucascade"><span class="ph uicontrol">Process</span><abbr> > </abbr><span class="ph uicontrol">Advanced</span></span> page are not supported (for example, entry, success, or failure macros). The system displays only the default success and failure messages.</li>
</ul></li>
<li class="li">Other information:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_h2y_1xv_glb">
<li class="li">The <span class="ph">Password Reset Windows Application</span> uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web
interface. See the section <a data-bundleid="store-release-notes" data-navpath="release-notes/store/ancillary-software//csh" href="https://servicenow-be-prod.servicenow.com/csh?topicname=t_CreateAPasswordResetProcess&version=global" class="xref">Settings on the Details tab of the Password Reset Processes form</a>.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 4.0 - March 2019</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_e53_xjk_hlb">
<li class="li">Changed: This release contains compatibility changes. Previously, <span class="ph">Password Reset Windows Application</span> has been supporting 2 distinct versions (i.e. <span class="ph">Password Reset Windows Application</span> 3.5 for Kingston and later as well as <span class="ph">Password Reset Windows Application</span> 2.12 for Jakarta and earlier). Starting with the <span class="ph">Password Reset Windows Application</span> 4.0 release, there will be a single version that supports Kingston, London and Madrid.</li>
</ul></dd>
<dt class="dt dlterm">Version 3.5 - January 2019</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_lnp_nkk_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 3.5 is compatible with Kingston and later releases.</li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_t3z_nkk_hlb">
<li class="li">Keyboard focus does not move to the <span class="ph uicontrol">X</span> (close) button.</li>
<li class="li">Each question answer ends with 'Password edit required' on the Verify page.</li>
<li class="li">Incorrect tab order on the <span class="ph uicontrol">Reset Password</span> step.</li>
<li class="li">After selecting <span class="ph uicontrol">Reset password</span>, an unexplained long wait occurs without comment by JAWS.</li>
<li class="li">Screen reader issues when an error occurs on the identity, success, and reset pages.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 3.4 - October 2018</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_vjf_rmk_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 3.4 is compatible with Kingston and later releases.</li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_bml_rmk_hlb">
<li class="li">Focus does not move to the first error element once <span class="ph uicontrol">OK</span> on the Error dialog is pressed.</li>
<li class="li">The email address label and Reset page's <span class="ph uicontrol">New Password</span> field are not read by JAWS.</li>
<li class="li">Text overlaps in the Password Reset Windows Application window.</li>
<li class="li">Other performance issues and security fixes.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 3.3 - June 2018</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_ltq_yqk_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 3.3 is compatible with the Kingston and later release.</li>
<li class="li">Fixed: Security fixes and performance improvements.</li>
</ul></dd>
<dt class="dt dlterm">Version 3.2 - May 2018</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_e1s_srk_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 3.2 is compatible with the Kingston and later release.</li>
<li class="li">Fixed: Security fixes and performance improvements.</li>
</ul></dd>
<dt class="dt dlterm">Version 3.1 - December 2017</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_ygm_41l_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 3.1 is compatible with the Kingston and later release.</li>
<li class="li">Fixed: Security fixes and performance improvements.</li>
</ul></dd>
<dt class="dt dlterm">Version 3.0 - November 2017</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_ap5_x1l_hlb">
<li class="li">New: <a data-bundleid="store-release-notes" data-navpath="release-notes/store/ancillary-software//csh" href="https://servicenow-be-prod.servicenow.com/csh?topicname=password-reset-rn&version=global" class="xref">Enhancements and updates</a> in the Kingston release.</li>
</ul></dd>
<dt class="dt dlterm">Version 2.12 - January 2019</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_jyr_cfl_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 2.12 is compatible with Jakarta and earlier releases.</li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_k3p_wfl_hlb">
<li class="li">Keyboard focus does not move to the <span class="ph uicontrol">X</span> (close) button.</li>
<li class="li">On the Verify page, each question answer ends with 'Password edit required'.</li>
<li class="li">Incorrect tab order on the <span class="ph uicontrol">Reset Password</span> step.</li>
<li class="li">After selecting <span class="ph uicontrol">Reset password</span>, an unexplained long wait occurs without comment by JAWS.</li>
<li class="li">Screen reader issues when an error occurs on the identity, success, and reset pages.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.11 - October 2018</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_ot5_rll_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 2.11 is compatible with Jakarta and earlier releases.</li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_mqs_tll_hlb">
<li class="li">Focus does not move to the first error element once <span class="ph uicontrol">OK</span> on the Error dialog is pressed.</li>
<li class="li">The email address label and Reset page's <span class="ph uicontrol">New Password</span> field are not read by JAWS.</li>
<li class="li">Text overlaps in the Password Reset Windows Application window.</li>
<li class="li">Other performance issues and security fixes.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.10 - June 2018</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_bv4_fml_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 2.10 is compatible with Jakarta and earlier releases.</li>
<li class="li">Fixed: Security fixes and performance improvements.</li>
</ul></dd>
<dt class="dt dlterm">Version 2.9 - May 2018</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_wjm_nml_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 2.9 is compatible with Jakarta and earlier releases.</li>
<li class="li">Fixed: Security fixes and performance improvements.</li>
</ul></dd>
<dt class="dt dlterm">Version 2.8 - December 2017</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_qjc_1nl_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 2.8 is compatible with Jakarta and earlier releases.</li>
<li class="li">Fixed: Security fixes and performance improvements.</li>
</ul></dd>
<dt class="dt dlterm">Version 2.7 - November 2017</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_hbd_r3q_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_u35_t3q_hlb">
<li class="li">When the process is using AD credential store, <span class="ph">Password Reset Windows Application</span> crashes after verification.</li>
<li class="li">In Windows 7, users cannot see the heading for the tabs for the steps they are not on.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.6 - September 2017</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_n1x_bjq_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_zwr_djq_hlb">
<li class="li">The application displays a reset error page instead of showing a non-fatal error message.</li>
<li class="li">The application labels are missing when Traditional Chinese language packs are involved.</li>
<li class="li">When using the application and SMS verification, users cannot change the password.</li>
<li class="li">The application UI close button is missing.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.5 - July 2017</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_ygp_3jq_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_oy2_jjq_hlb">
<li class="li">Labels are missing when Traditional Chinese language packs are involved.</li>
<li class="li">The application does not progress when pressing enter-key.</li>
<li class="li">Several cosmetic issues occur in the application.</li>
<li class="li">The language setting is not correct for target computers.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.4 - June 2017</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_djl_njq_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>
<li class="li">Updated: Add legal disclosures to Password Reset top-level directory.</li>
</ul></dd>
<dt class="dt dlterm">Version 2.3 - March 2017</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_f45_tjq_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_mmq_5jq_hlb">
<li class="li">Inconsistent and vague errors when internet is disconnected or if the URL is invalid.</li>
<li class="li">Multiple duplicate users/credentials under the 'More choices' list.</li>
<li class="li">Some French translations in the <span class="ph">Password Reset Windows Application</span> are failing.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.2 - February 2017</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_pn3_zjq_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>
<li class="li">Fixed:<ul class="ul" id="store-rn-ancillary-software-prwa__ul_jp1_bkq_hlb">
<li class="li">When no one is logged into a device, Password Reset shows the 'Other User' tile.</li>
<li class="li">Password Reset hides other credential providers, and 'Forgot password' is shown as a separate login tile.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.1 - December 2016</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-prwa__ul_cs3_fkq_hlb">
<li class="li">Compatibility: <span class="ph">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>
<li class="li">Fixed: <ul class="ul" id="store-rn-ancillary-software-prwa__ul_wd4_gkq_hlb">
<li class="li"><span class="ph">Password Reset Windows Application</span> is crashing when the user does not provide user ID/password in proxy server address.</li>
<li class="li">The 'Unable to establish connection to server' message displays when some users try to unlock an account in the reset page.</li>
<li class="li">The app crashes when the glide.security.use_csrf_token sys property is missing or set to false on the instance.</li>
<li class="li">The desktop application does not correctly parse special characters in the password rule hint.</li>
<li class="li">Quickly clicking the 'Forgot password?' link results in an error showing that Password Reset application is already running.</li>
<li class="li">Timeouts during password reset or password unlock result in an unhandled exception.</li>
<li class="li">Multiple tiles are appearing after installing PasswordResetWinAppInstall.</li>
<li class="li">Security fixes and other performance improvements.</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-prwa.html\" id=\"bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-prwa.html\"><body id=\"store-rn-ancillary-software-prwa\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-ancillary-software-prwa\" aria-labelledby=\"title_store-rn-ancillary-software-prwa\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-ancillary-software-prwa\"><span class=\"ph\">Password Reset Windows Application</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Password Reset Windows Application</span> in ancillary software on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-ancillary-software-prwa__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d622953e61\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 5.1.0 - February 2024</dt>\n <dd class=\"dd\" id=\"store-rn-ancillary-software-prwa__latest-store-rn-ancillary-software-prwa\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_lpb_pjn_21c\">\n <li class=\"li\">Minor fixes</li>\n <li class=\"li\">Supported: The Password Reset Windows Application supports newline characters in the Password rule hint text. The other formatting is not supported. For example, bold, underline, or\n hyperlink.</li>\n <li class=\"li\">Not supported:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_y42_rjn_21c\">\n <li class=\"li\">Custom verifications are not supported. For some verification types, you can use only one verification.</li>\n <li class=\"li\">The password strength indicator is not supported.</li>\n <li class=\"li\">Custom UI macros configured on the Process > Advanced page are not supported. For example, Entry, success, or failure macros. The system displays only the default success and\n failure messages.</li>\n </ul></li>\n <li class=\"li\">Other information:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_pjy_rjn_21c\">\n <li class=\"li\">The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface.</li>\n <li class=\"li\">The application only works with the entitlement of the com.glideapp.password_reset.addon.orchestration plugin.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.1 - June 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_fws_v4x_4xb\">\n <li class=\"li\">Minor fixes.</li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_sfy_w4x_4xb\">\n <li class=\"li\">The Password Reset Windows Application supports newline characters in the Password rule hint text. The other formatting is not supported. For example, bold, underline, or\n hyperlink.</li>\n <li class=\"li\">Custom verifications are not supported. For some verification types, you can use only one verification.</li>\n <li class=\"li\">The password strength indicator is not supported.</li>\n <li class=\"li\">Custom UI macros configured on the <span class=\"ph uicontrol\">Process > Advanced</span> page are not supported. For example, Entry, success, or failure macros. The system displays only the\n default success and failure messages.</li>\n <li class=\"li\">The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface. The\n application only works with the entitlement of the com.glideapp.password_reset.addon.orchestration plugin.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.0 - November 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_qr2_x2d_3vb\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_fdk_x2d_3vb\">\n <li class=\"li\">Updated user experience</li>\n <li class=\"li\">The Windows app UI matches the Next Experience UI theme</li>\n </ul></li>\n <li class=\"li\">Supported: <ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_fm3_dfd_3vb\">\n <li class=\"li\">The Password Reset Windows Application supports newline characters in the Password rule hint text. Other formatting is not supported; for example: bold, underline, or hyperlink.</li>\n </ul></li>\n <li class=\"li\">Not supported:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_l2y_gfd_3vb\">\n <li class=\"li\">Custom verifications are not supported. For some verification types, you can use only one verification.</li>\n <li class=\"li\">The password strength indicator is not supported.</li>\n <li class=\"li\">Custom UI macros configured on the Process > Advanced page are not supported. For example: Entry, success, or failure macros. The system displays only the default success and\n failure messages.</li>\n </ul></li>\n <li class=\"li\">Other information:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_dtr_kfd_3vb\">\n <li class=\"li\">The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface.</li>\n <li class=\"li\">The application only works with the entitlement of the com.glideapp.password_reset.addon.orchestration plugin.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.5.0 - August 2022</dt>\n <dd class=\"dd\"><p class=\"p\">New:</p>\n <ul class=\"ul\">\n <li class=\"li\">PAC (Proxy Auto-Configuration) file support in the application.</li>\n <li class=\"li\">Multi-Identification support during Identify step of the password reset.</li>\n <li class=\"li\">Extended the application certificate expiration.</li>\n </ul>\n <p class=\"p\">Supported:</p>\n <p class=\"p\">The Password Reset Windows Application supports newline characters in the Password rule hint text. The other formatting is not supported, for example, bold, underline, or hyperlink.</p>\n <p class=\"p\">Not supported:</p>\n <ul class=\"ul\">\n <li class=\"li\">Custom verifications are not supported. For some verification types, you can use only one verification.</li>\n <li class=\"li\">The password strength indicator is not supported.</li>\n <li class=\"li\">Custom UI macros configured on the Process Advanced page are not supported, for example, entry, success, or failure macros. The system displays only the default success and failure\n messages.</li>\n </ul>\n <p class=\"p\">Other information:</p>\n <ul class=\"ul\">\n <li class=\"li\">The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface.</li>\n <li class=\"li\">The application only works with the entitlement of the com.glideapp.password_reset.addon.orchestration plugin.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.4.0 - May 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_bzc_vkz_qpb\">\n <li class=\"li\">Fixed: Addressed the security issues in the application.</li>\n <li class=\"li\">Supported: <ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_mzk_k2g_fpb\">\n <li class=\"li\">The Password Reset Windows Application supports newline characters in the Password rule hint text. Other formatting is not supported (bold, underline, hyperlink, and so on). See the\n topic titled "Configure the connection to a credential store for the Password Reset processes" in https://docs.servicenow.com.</li>\n </ul></li>\n <li class=\"li\">Not supported:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_r1t_k2g_fpb\">\n <li class=\"li\">Custom verifications: For some verification types, you can use only one verification. Custom verifications are not supported. See the topic titled "Password Reset verifications" at\n https://docs.servicenow.com.</li>\n <li class=\"li\">Password strength indicator: See the topic titled "Configure your Password Reset process" in https://docs.servicenow.com.</li>\n <li class=\"li\">Custom UI macros configured on the Process > Advanced page are not supported (for example, entry, success, or failure macros). The system displays only the default success and\n failure messages. Other information The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google\n reCAPTCHA with the web interface. See the section titled "Settings on the Details tab of the Password Reset Processes form" in https://docs.servicenow.com. The application will\n only work with the entitlement of plugin ‘com.glideapp.password_reset.addon.orchestration.</li>\n </ul></li>\n <li class=\"li\">Other information: The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web\n interface. See the section titled "Settings on the Details tab of the Password Reset Processes form" in https://docs.servicenow.com. The application will only work with the entitlement of\n plugin ‘com.glideapp.password_reset.addon.orchestration.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.3.1 - April 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_owc_h2g_fpb\">\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_sbm_32g_fpb\">\n <li class=\"li\">Fixed the Localization issues in Password Reset Windows App.</li>\n <li class=\"li\">Fixed the UI issues in Password Reset Windows App.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.3.0 - December 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_ttg_ww2_14b\">\n <li class=\"li\">Fixed: Issues with Password Reset Windows App with proxy configuration.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.2.0 - June 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_sqg_zzh_dmb\">\n <li class=\"li\">Fixed: Fixed issues with 'Reset Password' and 'Unlock Account' actions in the password reset windows application.</li>\n <li class=\"li\">The application will only work with the entitlement of plugin com.glideapp.password_reset.addon.orchestration.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.1.0 - June 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Supported:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_bdg_fwv_glb\">\n <li class=\"li\">The <span class=\"ph\">Password Reset Windows Application</span> supports newline characters in the Password rule hint text. Other formatting is not supported (bold, underline, hyperlink, and so on).\n See the topic <a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/ancillary-software//csh\" href=\"https://servicenow-be-prod.servicenow.com/csh?topicname=t_CreateACredentialStore&version=global\" class=\"xref\">Configure the connection to a credential store for the Password Reset processes</a>.</li>\n </ul></li>\n <li class=\"li\">Not supported:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_nk1_zwv_glb\">\n <li class=\"li\">Custom verifications: For some verification types, you can use only one verification. Custom verifications are not supported. See the topic <a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/ancillary-software//csh\" href=\"https://servicenow-be-prod.servicenow.com/csh?topicname=c_PWRVerifications&version=global\" class=\"xref\">Password Reset verifications</a>.</li>\n <li class=\"li\">Password strength indicator: See the topic <a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/ancillary-software//csh\" href=\"https://servicenow-be-prod.servicenow.com/csh?topicname=t_CreateAPasswordResetProcess&version=global\" class=\"xref\">Configure your Password Reset process</a>.</li>\n <li class=\"li\">Custom UI macros configured on the <span class=\"ph menucascade\"><span class=\"ph uicontrol\">Process</span><abbr> > </abbr><span class=\"ph uicontrol\">Advanced</span></span> page are not supported (for example, entry, success, or failure macros). The system displays only the default success and failure messages.</li>\n </ul></li>\n <li class=\"li\">Other information:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_h2y_1xv_glb\">\n <li class=\"li\">The <span class=\"ph\">Password Reset Windows Application</span> uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web\n interface. See the section <a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/ancillary-software//csh\" href=\"https://servicenow-be-prod.servicenow.com/csh?topicname=t_CreateAPasswordResetProcess&version=global\" class=\"xref\">Settings on the Details tab of the Password Reset Processes form</a>.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0 - March 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_e53_xjk_hlb\">\n <li class=\"li\">Changed: This release contains compatibility changes. Previously, <span class=\"ph\">Password Reset Windows Application</span> has been supporting 2 distinct versions (i.e. <span class=\"ph\">Password Reset Windows Application</span> 3.5 for Kingston and later as well as <span class=\"ph\">Password Reset Windows Application</span> 2.12 for Jakarta and earlier). Starting with the <span class=\"ph\">Password Reset Windows Application</span> 4.0 release, there will be a single version that supports Kingston, London and Madrid.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.5 - January 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_lnp_nkk_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 3.5 is compatible with Kingston and later releases.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_t3z_nkk_hlb\">\n <li class=\"li\">Keyboard focus does not move to the <span class=\"ph uicontrol\">X</span> (close) button.</li>\n <li class=\"li\">Each question answer ends with 'Password edit required' on the Verify page.</li>\n <li class=\"li\">Incorrect tab order on the <span class=\"ph uicontrol\">Reset Password</span> step.</li>\n <li class=\"li\">After selecting <span class=\"ph uicontrol\">Reset password</span>, an unexplained long wait occurs without comment by JAWS.</li>\n <li class=\"li\">Screen reader issues when an error occurs on the identity, success, and reset pages.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.4 - October 2018</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_vjf_rmk_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 3.4 is compatible with Kingston and later releases.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_bml_rmk_hlb\">\n <li class=\"li\">Focus does not move to the first error element once <span class=\"ph uicontrol\">OK</span> on the Error dialog is pressed.</li>\n <li class=\"li\">The email address label and Reset page's <span class=\"ph uicontrol\">New Password</span> field are not read by JAWS.</li>\n <li class=\"li\">Text overlaps in the Password Reset Windows Application window.</li>\n <li class=\"li\">Other performance issues and security fixes.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.3 - June 2018</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_ltq_yqk_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 3.3 is compatible with the Kingston and later release.</li>\n <li class=\"li\">Fixed: Security fixes and performance improvements.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.2 - May 2018</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_e1s_srk_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 3.2 is compatible with the Kingston and later release.</li>\n <li class=\"li\">Fixed: Security fixes and performance improvements.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1 - December 2017</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_ygm_41l_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 3.1 is compatible with the Kingston and later release.</li>\n <li class=\"li\">Fixed: Security fixes and performance improvements.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0 - November 2017</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_ap5_x1l_hlb\">\n <li class=\"li\">New: <a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/ancillary-software//csh\" href=\"https://servicenow-be-prod.servicenow.com/csh?topicname=password-reset-rn&version=global\" class=\"xref\">Enhancements and updates</a> in the Kingston release.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.12 - January 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_jyr_cfl_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 2.12 is compatible with Jakarta and earlier releases.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_k3p_wfl_hlb\">\n <li class=\"li\">Keyboard focus does not move to the <span class=\"ph uicontrol\">X</span> (close) button.</li>\n <li class=\"li\">On the Verify page, each question answer ends with 'Password edit required'.</li>\n <li class=\"li\">Incorrect tab order on the <span class=\"ph uicontrol\">Reset Password</span> step.</li>\n <li class=\"li\">After selecting <span class=\"ph uicontrol\">Reset password</span>, an unexplained long wait occurs without comment by JAWS.</li>\n <li class=\"li\">Screen reader issues when an error occurs on the identity, success, and reset pages.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.11 - October 2018</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_ot5_rll_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 2.11 is compatible with Jakarta and earlier releases.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_mqs_tll_hlb\">\n <li class=\"li\">Focus does not move to the first error element once <span class=\"ph uicontrol\">OK</span> on the Error dialog is pressed.</li>\n <li class=\"li\">The email address label and Reset page's <span class=\"ph uicontrol\">New Password</span> field are not read by JAWS.</li>\n <li class=\"li\">Text overlaps in the Password Reset Windows Application window.</li>\n <li class=\"li\">Other performance issues and security fixes.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.10 - June 2018</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_bv4_fml_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 2.10 is compatible with Jakarta and earlier releases.</li>\n <li class=\"li\">Fixed: Security fixes and performance improvements.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.9 - May 2018</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_wjm_nml_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 2.9 is compatible with Jakarta and earlier releases.</li>\n <li class=\"li\">Fixed: Security fixes and performance improvements.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.8 - December 2017</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_qjc_1nl_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 2.8 is compatible with Jakarta and earlier releases.</li>\n <li class=\"li\">Fixed: Security fixes and performance improvements.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.7 - November 2017</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_hbd_r3q_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_u35_t3q_hlb\">\n <li class=\"li\">When the process is using AD credential store, <span class=\"ph\">Password Reset Windows Application</span> crashes after verification.</li>\n <li class=\"li\">In Windows 7, users cannot see the heading for the tabs for the steps they are not on.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.6 - September 2017</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_n1x_bjq_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_zwr_djq_hlb\">\n <li class=\"li\">The application displays a reset error page instead of showing a non-fatal error message.</li>\n <li class=\"li\">The application labels are missing when Traditional Chinese language packs are involved.</li>\n <li class=\"li\">When using the application and SMS verification, users cannot change the password.</li>\n <li class=\"li\">The application UI close button is missing.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.5 - July 2017</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_ygp_3jq_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_oy2_jjq_hlb\">\n <li class=\"li\">Labels are missing when Traditional Chinese language packs are involved.</li>\n <li class=\"li\">The application does not progress when pressing enter-key.</li>\n <li class=\"li\">Several cosmetic issues occur in the application.</li>\n <li class=\"li\">The language setting is not correct for target computers.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.4 - June 2017</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_djl_njq_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>\n <li class=\"li\">Updated: Add legal disclosures to Password Reset top-level directory.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3 - March 2017</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_f45_tjq_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_mmq_5jq_hlb\">\n <li class=\"li\">Inconsistent and vague errors when internet is disconnected or if the URL is invalid.</li>\n <li class=\"li\">Multiple duplicate users/credentials under the 'More choices' list.</li>\n <li class=\"li\">Some French translations in the <span class=\"ph\">Password Reset Windows Application</span> are failing.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2 - February 2017</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_pn3_zjq_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_jp1_bkq_hlb\">\n <li class=\"li\">When no one is logged into a device, Password Reset shows the 'Other User' tile.</li>\n <li class=\"li\">Password Reset hides other credential providers, and 'Forgot password' is shown as a separate login tile.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1 - December 2016</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_cs3_fkq_hlb\">\n <li class=\"li\">Compatibility: <span class=\"ph\">Password Reset Windows Application</span> 2.7 is compatible with Jakarta and earlier releases.</li>\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-rn-ancillary-software-prwa__ul_wd4_gkq_hlb\">\n <li class=\"li\"><span class=\"ph\">Password Reset Windows Application</span> is crashing when the user does not provide user ID/password in proxy server address.</li>\n <li class=\"li\">The 'Unable to establish connection to server' message displays when some users try to unlock an account in the reset page.</li>\n <li class=\"li\">The app crashes when the glide.security.use_csrf_token sys property is missing or set to false on the instance.</li>\n <li class=\"li\">The desktop application does not correctly parse special characters in the password rule hint.</li>\n <li class=\"li\">Quickly clicking the 'Forgot password?' link results in an error showing that Password Reset application is already running.</li>\n <li class=\"li\">Timeouts during password reset or password unlock result in an unhandled exception.</li>\n <li class=\"li\">Multiple tiles are appearing after installing PasswordResetWinAppInstall.</li>\n <li class=\"li\">Security fixes and other performance improvements.</li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Password Reset Windows Application release notes
Version history for the Password Reset Windows Application in ancillary software on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.1.0 - February 2024
* Minor fixes
* Supported: The Password Reset Windows Application supports newline characters in the Password rule hint text. The other formatting is not supported. For example, bold, underline, or
hyperlink.
* Not supported:
+ Custom verifications are not supported. For some verification types, you can use only one verification.
+ The password strength indicator is not supported.
+ Custom UI macros configured on the Process > Advanced page are not supported. For example, Entry, success, or failure macros. The system displays only the default success and
failure messages.
* Other information:
+ The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface.
+ The application only works with the entitlement of the com.glideapp.password\_reset.addon.orchestration plugin.
#### Version 5.0.1 - June 2023
* Minor fixes.
* Changed:
+ The Password Reset Windows Application supports newline characters in the Password rule hint text. The other formatting is not supported. For example, bold, underline, or
hyperlink.
+ Custom verifications are not supported. For some verification types, you can use only one verification.
+ The password strength indicator is not supported.
+ Custom UI macros configured on the Process > Advanced page are not supported. For example, Entry, success, or failure macros. The system displays only the
default success and failure messages.
+ The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface. The
application only works with the entitlement of the com.glideapp.password\_reset.addon.orchestration plugin.
#### Version 5.0.0 - November 2022
* New:
+ Updated user experience
+ The Windows app UI matches the Next Experience UI theme
* Supported:
+ The Password Reset Windows Application supports newline characters in the Password rule hint text. Other formatting is not supported; for example: bold, underline, or hyperlink.
* Not supported:
+ Custom verifications are not supported. For some verification types, you can use only one verification.
+ The password strength indicator is not supported.
+ Custom UI macros configured on the Process > Advanced page are not supported. For example: Entry, success, or failure macros. The system displays only the default success and
failure messages.
* Other information:
+ The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface.
+ The application only works with the entitlement of the com.glideapp.password\_reset.addon.orchestration plugin.
#### Version 4.5.0 - August 2022
New:
* PAC (Proxy Auto-Configuration) file support in the application.
* Multi-Identification support during Identify step of the password reset.
* Extended the application certificate expiration.
Supported:
The Password Reset Windows Application supports newline characters in the Password rule hint text. The other formatting is not supported, for example, bold, underline, or hyperlink.
Not supported:
* Custom verifications are not supported. For some verification types, you can use only one verification.
* The password strength indicator is not supported.
* Custom UI macros configured on the Process Advanced page are not supported, for example, entry, success, or failure macros. The system displays only the default success and failure
messages.
Other information:
* The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface.
* The application only works with the entitlement of the com.glideapp.password\_reset.addon.orchestration plugin.
#### Version 4.4.0 - May 2021
* Fixed: Addressed the security issues in the application.
* Supported:
+ The Password Reset Windows Application supports newline characters in the Password rule hint text. Other formatting is not supported (bold, underline, hyperlink, and so on). See the
topic titled "Configure the connection to a credential store for the Password Reset processes" in https://docs.servicenow.com.
* Not supported:
+ Custom verifications: For some verification types, you can use only one verification. Custom verifications are not supported. See the topic titled "Password Reset verifications" at
https://docs.servicenow.com.
+ Password strength indicator: See the topic titled "Configure your Password Reset process" in https://docs.servicenow.com.
+ Custom UI macros configured on the Process > Advanced page are not supported (for example, entry, success, or failure macros). The system displays only the default success and
failure messages. Other information The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google
reCAPTCHA with the web interface. See the section titled "Settings on the Details tab of the Password Reset Processes form" in https://docs.servicenow.com. The application will
only work with the entitlement of plugin ‘com.glideapp.password\_reset.addon.orchestration.
* Other information: The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web
interface. See the section titled "Settings on the Details tab of the Password Reset Processes form" in https://docs.servicenow.com. The application will only work with the entitlement of
plugin ‘com.glideapp.password\_reset.addon.orchestration.
#### Version 4.3.1 - April 2021
* Fixed:
+ Fixed the Localization issues in Password Reset Windows App.
+ Fixed the UI issues in Password Reset Windows App.
#### Version 4.3.0 - December 2020
* Fixed: Issues with Password Reset Windows App with proxy configuration.
#### Version 4.2.0 - June 2020
* Fixed: Fixed issues with 'Reset Password' and 'Unlock Account' actions in the password reset windows application.
* The application will only work with the entitlement of plugin com.glideapp.password\_reset.addon.orchestration.
#### Version 4.1.0 - June 2019
* Supported:
+ The Password Reset Windows Application supports newline characters in the Password rule hint text. Other formatting is not supported (bold, underline, hyperlink, and so on).
See the topic Configure the connection to a credential store for the Password Reset processes.
* Not supported:
+ Custom verifications: For some verification types, you can use only one verification. Custom verifications are not supported. See the topic Password Reset verifications.
+ Password strength indicator: See the topic Configure your Password Reset process.
+ Custom UI macros configured on the Process > Advanced page are not supported (for example, entry, success, or failure macros). The system displays only the default success and failure messages.
* Other information:
+ The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web
interface. See the section Settings on the Details tab of the Password Reset Processes form.
#### Version 4.0 - March 2019
* Changed: This release contains compatibility changes. Previously, Password Reset Windows Application has been supporting 2 distinct versions (i.e. Password Reset Windows Application 3.5 for Kingston and later as well as Password Reset Windows Application 2.12 for Jakarta and earlier). Starting with the Password Reset Windows Application 4.0 release, there will be a single version that supports Kingston, London and Madrid.
#### Version 3.5 - January 2019
* Compatibility: Password Reset Windows Application 3.5 is compatible with Kingston and later releases.
* Fixed:
+ Keyboard focus does not move to the X (close) button.
+ Each question answer ends with 'Password edit required' on the Verify page.
+ Incorrect tab order on the Reset Password step.
+ After selecting Reset password, an unexplained long wait occurs without comment by JAWS.
+ Screen reader issues when an error occurs on the identity, success, and reset pages.
#### Version 3.4 - October 2018
* Compatibility: Password Reset Windows Application 3.4 is compatible with Kingston and later releases.
* Fixed:
+ Focus does not move to the first error element once OK on the Error dialog is pressed.
+ The email address label and Reset page's New Password field are not read by JAWS.
+ Text overlaps in the Password Reset Windows Application window.
+ Other performance issues and security fixes.
#### Version 3.3 - June 2018
* Compatibility: Password Reset Windows Application 3.3 is compatible with the Kingston and later release.
* Fixed: Security fixes and performance improvements.
#### Version 3.2 - May 2018
* Compatibility: Password Reset Windows Application 3.2 is compatible with the Kingston and later release.
* Fixed: Security fixes and performance improvements.
#### Version 3.1 - December 2017
* Compatibility: Password Reset Windows Application 3.1 is compatible with the Kingston and later release.
* Fixed: Security fixes and performance improvements.
#### Version 3.0 - November 2017
* New: Enhancements and updates in the Kingston release.
#### Version 2.12 - January 2019
* Compatibility: Password Reset Windows Application 2.12 is compatible with Jakarta and earlier releases.
* Fixed:
+ Keyboard focus does not move to the X (close) button.
+ On the Verify page, each question answer ends with 'Password edit required'.
+ Incorrect tab order on the Reset Password step.
+ After selecting Reset password, an unexplained long wait occurs without comment by JAWS.
+ Screen reader issues when an error occurs on the identity, success, and reset pages.
#### Version 2.11 - October 2018
* Compatibility: Password Reset Windows Application 2.11 is compatible with Jakarta and earlier releases.
* Fixed:
+ Focus does not move to the first error element once OK on the Error dialog is pressed.
+ The email address label and Reset page's New Password field are not read by JAWS.
+ Text overlaps in the Password Reset Windows Application window.
+ Other performance issues and security fixes.
#### Version 2.10 - June 2018
* Compatibility: Password Reset Windows Application 2.10 is compatible with Jakarta and earlier releases.
* Fixed: Security fixes and performance improvements.
#### Version 2.9 - May 2018
* Compatibility: Password Reset Windows Application 2.9 is compatible with Jakarta and earlier releases.
* Fixed: Security fixes and performance improvements.
#### Version 2.8 - December 2017
* Compatibility: Password Reset Windows Application 2.8 is compatible with Jakarta and earlier releases.
* Fixed: Security fixes and performance improvements.
#### Version 2.7 - November 2017
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Fixed:
+ When the process is using AD credential store, Password Reset Windows Application crashes after verification.
+ In Windows 7, users cannot see the heading for the tabs for the steps they are not on.
#### Version 2.6 - September 2017
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Fixed:
+ The application displays a reset error page instead of showing a non-fatal error message.
+ The application labels are missing when Traditional Chinese language packs are involved.
+ When using the application and SMS verification, users cannot change the password.
+ The application UI close button is missing.
#### Version 2.5 - July 2017
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Fixed:
+ Labels are missing when Traditional Chinese language packs are involved.
+ The application does not progress when pressing enter-key.
+ Several cosmetic issues occur in the application.
+ The language setting is not correct for target computers.
#### Version 2.4 - June 2017
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Updated: Add legal disclosures to Password Reset top-level directory.
#### Version 2.3 - March 2017
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Fixed:
+ Inconsistent and vague errors when internet is disconnected or if the URL is invalid.
+ Multiple duplicate users/credentials under the 'More choices' list.
+ Some French translations in the Password Reset Windows Application are failing.
#### Version 2.2 - February 2017
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Fixed:
+ When no one is logged into a device, Password Reset shows the 'Other User' tile.
+ Password Reset hides other credential providers, and 'Forgot password' is shown as a separate login tile.
#### Version 2.1 - December 2016
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Fixed:
+ Password Reset Windows Application is crashing when the user does not provide user ID/password in proxy server address.
+ The 'Unable to establish connection to server' message displays when some users try to unlock an account in the reset page.
+ The app crashes when the glide.security.use\_csrf\_token sys property is missing or set to false on the instance.
+ The desktop application does not correctly parse special characters in the password rule hint.
+ Quickly clicking the 'Forgot password?' link results in an error showing that Password Reset application is already running.
+ Timeouts during password reset or password unlock result in an unhandled exception.
+ Multiple tiles are appearing after installing PasswordResetWinAppInstall.
+ Security fixes and other performance improvements.
| ---
title: Password Reset Windows Application release notes
description: Version history for the Password Reset Windows Application in ancillary
software on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Ancillary software release notes
---
# Password Reset Windows Application release notes
Version history for the Password Reset Windows Application in ancillary software on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.1.0 - February 2024
* Minor fixes
* Supported: The Password Reset Windows Application supports newline characters in the Password rule hint text. The other formatting is not supported. For example, bold, underline, or
hyperlink.
* Not supported:
+ Custom verifications are not supported. For some verification types, you can use only one verification.
+ The password strength indicator is not supported.
+ Custom UI macros configured on the Process > Advanced page are not supported. For example, Entry, success, or failure macros. The system displays only the default success and
failure messages.
* Other information:
+ The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface.
+ The application only works with the entitlement of the com.glideapp.password\_reset.addon.orchestration plugin.
#### Version 5.0.1 - June 2023
* Minor fixes.
* Changed:
+ The Password Reset Windows Application supports newline characters in the Password rule hint text. The other formatting is not supported. For example, bold, underline, or
hyperlink.
+ Custom verifications are not supported. For some verification types, you can use only one verification.
+ The password strength indicator is not supported.
+ Custom UI macros configured on the Process > Advanced page are not supported. For example, Entry, success, or failure macros. The system displays only the
default success and failure messages.
+ The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface. The
application only works with the entitlement of the com.glideapp.password\_reset.addon.orchestration plugin.
#### Version 5.0.0 - November 2022
* New:
+ Updated user experience
+ The Windows app UI matches the Next Experience UI theme
* Supported:
+ The Password Reset Windows Application supports newline characters in the Password rule hint text. Other formatting is not supported; for example: bold, underline, or hyperlink.
* Not supported:
+ Custom verifications are not supported. For some verification types, you can use only one verification.
+ The password strength indicator is not supported.
+ Custom UI macros configured on the Process > Advanced page are not supported. For example: Entry, success, or failure macros. The system displays only the default success and
failure messages.
* Other information:
+ The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface.
+ The application only works with the entitlement of the com.glideapp.password\_reset.addon.orchestration plugin.
#### Version 4.5.0 - August 2022
New:
* PAC (Proxy Auto-Configuration) file support in the application.
* Multi-Identification support during Identify step of the password reset.
* Extended the application certificate expiration.
Supported:
The Password Reset Windows Application supports newline characters in the Password rule hint text. The other formatting is not supported, for example, bold, underline, or hyperlink.
Not supported:
* Custom verifications are not supported. For some verification types, you can use only one verification.
* The password strength indicator is not supported.
* Custom UI macros configured on the Process Advanced page are not supported, for example, entry, success, or failure macros. The system displays only the default success and failure
messages.
Other information:
* The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web interface.
* The application only works with the entitlement of the com.glideapp.password\_reset.addon.orchestration plugin.
#### Version 4.4.0 - May 2021
* Fixed: Addressed the security issues in the application.
* Supported:
+ The Password Reset Windows Application supports newline characters in the Password rule hint text. Other formatting is not supported (bold, underline, hyperlink, and so on). See the
topic titled "Configure the connection to a credential store for the Password Reset processes" in https://docs.servicenow.com.
* Not supported:
+ Custom verifications: For some verification types, you can use only one verification. Custom verifications are not supported. See the topic titled "Password Reset verifications" at
https://docs.servicenow.com.
+ Password strength indicator: See the topic titled "Configure your Password Reset process" in https://docs.servicenow.com.
+ Custom UI macros configured on the Process > Advanced page are not supported (for example, entry, success, or failure macros). The system displays only the default success and
failure messages. Other information The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google
reCAPTCHA with the web interface. See the section titled "Settings on the Details tab of the Password Reset Processes form" in https://docs.servicenow.com. The application will
only work with the entitlement of plugin ‘com.glideapp.password\_reset.addon.orchestration.
* Other information: The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web
interface. See the section titled "Settings on the Details tab of the Password Reset Processes form" in https://docs.servicenow.com. The application will only work with the entitlement of
plugin ‘com.glideapp.password\_reset.addon.orchestration.
#### Version 4.3.1 - April 2021
* Fixed:
+ Fixed the Localization issues in Password Reset Windows App.
+ Fixed the UI issues in Password Reset Windows App.
#### Version 4.3.0 - December 2020
* Fixed: Issues with Password Reset Windows App with proxy configuration.
#### Version 4.2.0 - June 2020
* Fixed: Fixed issues with 'Reset Password' and 'Unlock Account' actions in the password reset windows application.
* The application will only work with the entitlement of plugin com.glideapp.password\_reset.addon.orchestration.
#### Version 4.1.0 - June 2019
* Supported:
+ The Password Reset Windows Application supports newline characters in the Password rule hint text. Other formatting is not supported (bold, underline, hyperlink, and so on).
See the topic Configure the connection to a credential store for the Password Reset processes.
* Not supported:
+ Custom verifications: For some verification types, you can use only one verification. Custom verifications are not supported. See the topic Password Reset verifications.
+ Password strength indicator: See the topic Configure your Password Reset process.
+ Custom UI macros configured on the Process > Advanced page are not supported (for example, entry, success, or failure macros). The system displays only the default success and failure messages.
* Other information:
+ The Password Reset Windows Application uses the base-system CAPTCHA service even if the Password Reset application is configured to use Google reCAPTCHA with the web
interface. See the section Settings on the Details tab of the Password Reset Processes form.
#### Version 4.0 - March 2019
* Changed: This release contains compatibility changes. Previously, Password Reset Windows Application has been supporting 2 distinct versions (i.e. Password Reset Windows Application 3.5 for Kingston and later as well as Password Reset Windows Application 2.12 for Jakarta and earlier). Starting with the Password Reset Windows Application 4.0 release, there will be a single version that supports Kingston, London and Madrid.
#### Version 3.5 - January 2019
* Compatibility: Password Reset Windows Application 3.5 is compatible with Kingston and later releases.
* Fixed:
+ Keyboard focus does not move to the X (close) button.
+ Each question answer ends with 'Password edit required' on the Verify page.
+ Incorrect tab order on the Reset Password step.
+ After selecting Reset password, an unexplained long wait occurs without comment by JAWS.
+ Screen reader issues when an error occurs on the identity, success, and reset pages.
#### Version 3.4 - October 2018
* Compatibility: Password Reset Windows Application 3.4 is compatible with Kingston and later releases.
* Fixed:
+ Focus does not move to the first error element once OK on the Error dialog is pressed.
+ The email address label and Reset page's New Password field are not read by JAWS.
+ Text overlaps in the Password Reset Windows Application window.
+ Other performance issues and security fixes.
#### Version 3.3 - June 2018
* Compatibility: Password Reset Windows Application 3.3 is compatible with the Kingston and later release.
* Fixed: Security fixes and performance improvements.
#### Version 3.2 - May 2018
* Compatibility: Password Reset Windows Application 3.2 is compatible with the Kingston and later release.
* Fixed: Security fixes and performance improvements.
#### Version 3.1 - December 2017
* Compatibility: Password Reset Windows Application 3.1 is compatible with the Kingston and later release.
* Fixed: Security fixes and performance improvements.
#### Version 3.0 - November 2017
* New: Enhancements and updates in the Kingston release.
#### Version 2.12 - January 2019
* Compatibility: Password Reset Windows Application 2.12 is compatible with Jakarta and earlier releases.
* Fixed:
+ Keyboard focus does not move to the X (close) button.
+ On the Verify page, each question answer ends with 'Password edit required'.
+ Incorrect tab order on the Reset Password step.
+ After selecting Reset password, an unexplained long wait occurs without comment by JAWS.
+ Screen reader issues when an error occurs on the identity, success, and reset pages.
#### Version 2.11 - October 2018
* Compatibility: Password Reset Windows Application 2.11 is compatible with Jakarta and earlier releases.
* Fixed:
+ Focus does not move to the first error element once OK on the Error dialog is pressed.
+ The email address label and Reset page's New Password field are not read by JAWS.
+ Text overlaps in the Password Reset Windows Application window.
+ Other performance issues and security fixes.
#### Version 2.10 - June 2018
* Compatibility: Password Reset Windows Application 2.10 is compatible with Jakarta and earlier releases.
* Fixed: Security fixes and performance improvements.
#### Version 2.9 - May 2018
* Compatibility: Password Reset Windows Application 2.9 is compatible with Jakarta and earlier releases.
* Fixed: Security fixes and performance improvements.
#### Version 2.8 - December 2017
* Compatibility: Password Reset Windows Application 2.8 is compatible with Jakarta and earlier releases.
* Fixed: Security fixes and performance improvements.
#### Version 2.7 - November 2017
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Fixed:
+ When the process is using AD credential store, Password Reset Windows Application crashes after verification.
+ In Windows 7, users cannot see the heading for the tabs for the steps they are not on.
#### Version 2.6 - September 2017
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Fixed:
+ The application displays a reset error page instead of showing a non-fatal error message.
+ The application labels are missing when Traditional Chinese language packs are involved.
+ When using the application and SMS verification, users cannot change the password.
+ The application UI close button is missing.
#### Version 2.5 - July 2017
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Fixed:
+ Labels are missing when Traditional Chinese language packs are involved.
+ The application does not progress when pressing enter-key.
+ Several cosmetic issues occur in the application.
+ The language setting is not correct for target computers.
#### Version 2.4 - June 2017
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Updated: Add legal disclosures to Password Reset top-level directory.
#### Version 2.3 - March 2017
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Fixed:
+ Inconsistent and vague errors when internet is disconnected or if the URL is invalid.
+ Multiple duplicate users/credentials under the 'More choices' list.
+ Some French translations in the Password Reset Windows Application are failing.
#### Version 2.2 - February 2017
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Fixed:
+ When no one is logged into a device, Password Reset shows the 'Other User' tile.
+ Password Reset hides other credential providers, and 'Forgot password' is shown as a separate login tile.
#### Version 2.1 - December 2016
* Compatibility: Password Reset Windows Application 2.7 is compatible with Jakarta and earlier releases.
* Fixed:
+ Password Reset Windows Application is crashing when the user does not provide user ID/password in proxy server address.
+ The 'Unable to establish connection to server' message displays when some users try to unlock an account in the reset page.
+ The app crashes when the glide.security.use\_csrf\_token sys property is missing or set to false on the instance.
+ The desktop application does not correctly parse special characters in the password rule hint.
+ Quickly clicking the 'Forgot password?' link results in an error showing that Password Reset application is already running.
+ Timeouts during password reset or password unlock result in an unhandled exception.
+ Multiple tiles are appearing after installing PasswordResetWinAppInstall.
+ Security fixes and other performance improvements.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-sapsam.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-sapsam.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/ancillary-software/store-rn-ancillary-software-sapsam.html | SAP ABAP for Software Asset Management release notes | Version history for the SAP ABAP for Software Asset Management in ancillary software on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Ancillary software release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-sapsam.html" id="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-sapsam.html"><body id="store-rn-ancillary-software-sapsam"><main role="main"><article role="article" class="dita" id="store-rn-ancillary-software-sapsam" aria-labelledby="title_store-rn-ancillary-software-sapsam">
<h1 class="title topictitle1" id="title_store-rn-ancillary-software-sapsam">SAP ABAP for Software Asset Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the SAP ABAP for Software Asset Management in ancillary software on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-rn-ancillary-software-sapsam__section_hzx_gys_hlb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-ancillary-software-sapsam__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-rn-ancillary-software-sapsam__section_izx_gys_hlb"><h2 id="d584886e54" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 6.1.0 - August 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">Support to optimize roles based on USMM optimizations</li>
<li class="li">Support for S/4HANA named user and engine licensing</li>
<li class="li">Support for self-declared engines</li>
<li class="li">Support for digital access using the passport tool (supported in ECC and S/4HANA systems only)</li>
<li class="li">Support for SAP HANA database licenses</li>
</ul></dd>
<dt class="dt dlterm">Version 6.0.1 - March 2025</dt>
<dd class="dd" id="store-rn-ancillary-software-sapsam__latest-store-rn-ancillary-software-sapsam">
<ul class="ul">
<li class="li">Support to optimize roles based on USMM optimizations</li>
<li class="li">Support for S/4HANA named user and engine licensing</li>
<li class="li">Support for self-declared engines</li>
<li class="li">Support for digital access using the passport tool (supported in ECC and S/4HANA systems only)</li>
</ul>
</dd>
<dt class="dt dlterm">Version 5.0.2 - December 2024 (Washington DC)</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Support to optimize roles based on USMM optimizations</li>
<li class="li">Support for S/4 HANA named user and engine licensing</li>
<li class="li">Support for self-declared engines</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 6.0.0 - August 2024 (Xanadu)</dt>
<dd class="dd"><ul class="ul">
<li class="li">
<ul class="ul">
<li class="li">Support to optimize roles based on USMM optimizations</li>
<li class="li">Support for S/4 HANA named user and engine licensing</li>
<li class="li">Support for self-declared engines</li>
<li class="li">Support for digital access</li>
</ul>
</li>
</ul></dd>
<dt class="dt dlterm">Version 5.0.1 - June 2023</dt>
<dd class="dd">New:<ul class="ul" id="store-rn-ancillary-software-sapsam__ul_pqx_vpx_4xb">
<li class="li">Support to optimize roles based on USMM optimizations.</li>
<li class="li">Support for S/4 HANA named user and engine licensing.</li>
<li class="li">Support for self-declared engines.</li>
</ul></dd>
<dt class="dt dlterm">Version 4.0.2 - March 2023</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-sapsam__ul_nb5_lb2_pwb">
<li class="li">New:<ul class="ul" id="store-rn-ancillary-software-sapsam__ul_st3_mb2_pwb">
<li class="li">Support for S/4 HANA named user and engine licensing.</li>
<li class="li">Support for self declared engines.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 5.0.0 - February 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New <ul class="ul">
<li class="li">Support for S/4 HANA named user and engine licensing</li>
<li class="li">Support for self declared engines</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 4.0.1 - November 2022</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul">
<li class="li">Support for S/4 HANA named user and engine licensing</li>
<li class="li">Support for self declared engines</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 3.1.0 - August 2022</dt>
<dd class="dd">New: To help optimize user transaction activity, additional ABAP code has been added to fetch SAP transaction codes and user transaction codes from SAP clients. Compatibility with the ServiceNow Quebec release</dd>
<dt class="dt dlterm">Version 4.0.0 - August 2021</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-sapsam__ul_mxj_j2v_xrb">
<li class="li">New<ul class="ul" id="store-rn-ancillary-software-sapsam__ul_g1z_j2v_xrb">
<li class="li">Support for S/4 HANA named user and engine licensing</li>
<li class="li">Support for self declared engines</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.1.0 - June 2021</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-sapsam__ul_mm2_bnd_wnb">
<li class="li">New: <ul class="ul" id="store-rn-ancillary-software-sapsam__ul_pvv_3vn_ypb">
<li class="li">Additional ABAP code has been added to fetch SAP engines and engine usage data from SAP clients for engine measurements</li>
<li class="li">Compatible with the ServiceNow Paris release</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 3.0.0 - December 2020</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-sapsam__ul_cvt_2vn_ypb">
<li class="li">New <ul class="ul" id="store-rn-ancillary-software-sapsam__ul_dvt_2vn_ypb">
<li class="li">Additional ABAP code has been added to fetch SAP user Tcode and User tcode from SAP clients for optimizing user transaction activity.</li>
<li class="li">Compatible with the ServiceNow Quebec release</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - July 2020</dt>
<dd class="dd"><ul class="ul" id="store-rn-ancillary-software-sapsam__ul_ocd_dzq_kmb">
<li class="li">New:<ul class="ul" id="store-rn-ancillary-software-sapsam__ul_q5r_dzq_kmb">
<li class="li">Additional ABAP code has been added to fetch SAP engines and engine usage data from SAP clients for engine measurements</li>
<li class="li">Compatible with the ServiceNow Paris release</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - June 2020</dt>
<dd class="dd">Steps to set up in the SAP system: <ol class="ol" id="store-rn-ancillary-software-sapsam__ol_hvf_kgq_gmb">
<li class="li">Compatible for Servicenow New York and Orlando release.</li>
<li class="li">Activate the SAM SAP plugin (com.sn_samp_sap) in a ServiceNow instance.</li>
<li class="li">Download SAP transport files into your SAP system. Check all the objects are activated.</li>
<li class="li">Navigate to SOAMANAGER to set up web-service http connection for the service definition /NOW/SAMP.</li>
<li class="li">For additional help, please follow "Deploy ABAP program for SAP" in supporting links and docs section. <p class="p">Note: Central SAP client (in which our product files are imported) will connect to other RFC SAP clients
based on provided selection from /NOW/SAMP_RFC transaction code.</p></li>
</ol></dd>
<dt class="dt dlterm">Version 0.0.1 - May 2020</dt>
<dd class="dd">Steps to set up in the SAP system: <ol class="ol" id="store-rn-ancillary-software-sapsam__ol_brx_yfs_4lb">
<li class="li">Activate the SAM SAP plugin (com.sn_samp_sap) in a ServiceNow instance.</li>
<li class="li">Download SAP transport files into your SAP system. Check all the objects are activated.</li>
<li class="li">Navigate to SOAMANAGER to set up web-service http connection for the service definition /NOW/SAMP.</li>
<li class="li">For additional help, please follow "SAP technical setup details" document from the provided attachments. <p class="p">Note: Indicating Central SAP will connect to other RFC clients once you choose from /NOW/SAMP_RFC
transaction code.</p></li>
</ol></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-sapsam.html\" id=\"bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-sapsam.html\"><body id=\"store-rn-ancillary-software-sapsam\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-ancillary-software-sapsam\" aria-labelledby=\"title_store-rn-ancillary-software-sapsam\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-ancillary-software-sapsam\">SAP ABAP for Software Asset Management release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the SAP ABAP for Software Asset Management in ancillary software on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-rn-ancillary-software-sapsam__section_hzx_gys_hlb\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-ancillary-software-sapsam__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-rn-ancillary-software-sapsam__section_izx_gys_hlb\"><h2 id=\"d584886e54\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 6.1.0 - August 2025</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Support to optimize roles based on USMM optimizations</li>\n <li class=\"li\">Support for S/4HANA named user and engine licensing</li>\n <li class=\"li\">Support for self-declared engines</li>\n <li class=\"li\">Support for digital access using the passport tool (supported in ECC and S/4HANA systems only)</li>\n <li class=\"li\">Support for SAP HANA database licenses</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.1 - March 2025</dt>\n <dd class=\"dd\" id=\"store-rn-ancillary-software-sapsam__latest-store-rn-ancillary-software-sapsam\">\n <ul class=\"ul\">\n <li class=\"li\">Support to optimize roles based on USMM optimizations</li>\n <li class=\"li\">Support for S/4HANA named user and engine licensing</li>\n <li class=\"li\">Support for self-declared engines</li>\n <li class=\"li\">Support for digital access using the passport tool (supported in ECC and S/4HANA systems only)</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.2 - December 2024 (Washington DC)</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Support to optimize roles based on USMM optimizations</li>\n <li class=\"li\">Support for S/4 HANA named user and engine licensing</li>\n <li class=\"li\">Support for self-declared engines</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.0 - August 2024 (Xanadu)</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">\n <ul class=\"ul\">\n <li class=\"li\">Support to optimize roles based on USMM optimizations</li>\n <li class=\"li\">Support for S/4 HANA named user and engine licensing</li>\n <li class=\"li\">Support for self-declared engines</li>\n <li class=\"li\">Support for digital access</li>\n </ul>\n </li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.1 - June 2023</dt>\n <dd class=\"dd\">New:<ul class=\"ul\" id=\"store-rn-ancillary-software-sapsam__ul_pqx_vpx_4xb\">\n <li class=\"li\">Support to optimize roles based on USMM optimizations.</li>\n <li class=\"li\">Support for S/4 HANA named user and engine licensing.</li>\n <li class=\"li\">Support for self-declared engines.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.2 - March 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-sapsam__ul_nb5_lb2_pwb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-ancillary-software-sapsam__ul_st3_mb2_pwb\">\n <li class=\"li\">Support for S/4 HANA named user and engine licensing.</li>\n <li class=\"li\">Support for self declared engines.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.0 - February 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New <ul class=\"ul\">\n <li class=\"li\">Support for S/4 HANA named user and engine licensing</li>\n <li class=\"li\">Support for self declared engines</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.1 - November 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: <ul class=\"ul\">\n <li class=\"li\">Support for S/4 HANA named user and engine licensing</li>\n <li class=\"li\">Support for self declared engines</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1.0 - August 2022</dt>\n <dd class=\"dd\">New: To help optimize user transaction activity, additional ABAP code has been added to fetch SAP transaction codes and user transaction codes from SAP clients. Compatibility with the ServiceNow Quebec release</dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.0 - August 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-sapsam__ul_mxj_j2v_xrb\">\n <li class=\"li\">New<ul class=\"ul\" id=\"store-rn-ancillary-software-sapsam__ul_g1z_j2v_xrb\">\n <li class=\"li\">Support for S/4 HANA named user and engine licensing</li>\n <li class=\"li\">Support for self declared engines</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.0 - June 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-sapsam__ul_mm2_bnd_wnb\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-rn-ancillary-software-sapsam__ul_pvv_3vn_ypb\">\n <li class=\"li\">Additional ABAP code has been added to fetch SAP engines and engine usage data from SAP clients for engine measurements</li>\n <li class=\"li\">Compatible with the ServiceNow Paris release</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - December 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-sapsam__ul_cvt_2vn_ypb\">\n <li class=\"li\">New <ul class=\"ul\" id=\"store-rn-ancillary-software-sapsam__ul_dvt_2vn_ypb\">\n <li class=\"li\">Additional ABAP code has been added to fetch SAP user Tcode and User tcode from SAP clients for optimizing user transaction activity.</li>\n <li class=\"li\">Compatible with the ServiceNow Quebec release</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - July 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-ancillary-software-sapsam__ul_ocd_dzq_kmb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-ancillary-software-sapsam__ul_q5r_dzq_kmb\">\n <li class=\"li\">Additional ABAP code has been added to fetch SAP engines and engine usage data from SAP clients for engine measurements</li>\n <li class=\"li\">Compatible with the ServiceNow Paris release</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - June 2020</dt>\n <dd class=\"dd\">Steps to set up in the SAP system: <ol class=\"ol\" id=\"store-rn-ancillary-software-sapsam__ol_hvf_kgq_gmb\">\n <li class=\"li\">Compatible for Servicenow New York and Orlando release.</li>\n <li class=\"li\">Activate the SAM SAP plugin (com.sn_samp_sap) in a ServiceNow instance.</li>\n <li class=\"li\">Download SAP transport files into your SAP system. Check all the objects are activated.</li>\n <li class=\"li\">Navigate to SOAMANAGER to set up web-service http connection for the service definition /NOW/SAMP.</li>\n <li class=\"li\">For additional help, please follow "Deploy ABAP program for SAP" in supporting links and docs section. <p class=\"p\">Note: Central SAP client (in which our product files are imported) will connect to other RFC SAP clients\n based on provided selection from /NOW/SAMP_RFC transaction code.</p></li>\n </ol></dd>\n \n \n <dt class=\"dt dlterm\">Version 0.0.1 - May 2020</dt>\n <dd class=\"dd\">Steps to set up in the SAP system: <ol class=\"ol\" id=\"store-rn-ancillary-software-sapsam__ol_brx_yfs_4lb\">\n <li class=\"li\">Activate the SAM SAP plugin (com.sn_samp_sap) in a ServiceNow instance.</li>\n <li class=\"li\">Download SAP transport files into your SAP system. Check all the objects are activated.</li>\n <li class=\"li\">Navigate to SOAMANAGER to set up web-service http connection for the service definition /NOW/SAMP.</li>\n <li class=\"li\">For additional help, please follow "SAP technical setup details" document from the provided attachments. <p class=\"p\">Note: Indicating Central SAP will connect to other RFC clients once you choose from /NOW/SAMP_RFC\n transaction code.</p></li>\n </ol></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # SAP ABAP for Software Asset Management release notes
Version history for the SAP ABAP for Software Asset Management in ancillary software on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.1.0 - August 2025
* Support to optimize roles based on USMM optimizations
* Support for S/4HANA named user and engine licensing
* Support for self-declared engines
* Support for digital access using the passport tool (supported in ECC and S/4HANA systems only)
* Support for SAP HANA database licenses
#### Version 6.0.1 - March 2025
* Support to optimize roles based on USMM optimizations
* Support for S/4HANA named user and engine licensing
* Support for self-declared engines
* Support for digital access using the passport tool (supported in ECC and S/4HANA systems only)
#### Version 5.0.2 - December 2024 (Washington DC)
* New:
+ Support to optimize roles based on USMM optimizations
+ Support for S/4 HANA named user and engine licensing
+ Support for self-declared engines
#### Version 6.0.0 - August 2024 (Xanadu)
* + Support to optimize roles based on USMM optimizations
+ Support for S/4 HANA named user and engine licensing
+ Support for self-declared engines
+ Support for digital access
#### Version 5.0.1 - June 2023
New:
* Support to optimize roles based on USMM optimizations.
* Support for S/4 HANA named user and engine licensing.
* Support for self-declared engines.
#### Version 4.0.2 - March 2023
* New:
+ Support for S/4 HANA named user and engine licensing.
+ Support for self declared engines.
#### Version 5.0.0 - February 2023
* New
+ Support for S/4 HANA named user and engine licensing
+ Support for self declared engines
#### Version 4.0.1 - November 2022
* New:
+ Support for S/4 HANA named user and engine licensing
+ Support for self declared engines
#### Version 3.1.0 - August 2022
New: To help optimize user transaction activity, additional ABAP code has been added to fetch SAP transaction codes and user transaction codes from SAP clients. Compatibility with the ServiceNow Quebec release
#### Version 4.0.0 - August 2021
* New
+ Support for S/4 HANA named user and engine licensing
+ Support for self declared engines
#### Version 2.1.0 - June 2021
* New:
+ Additional ABAP code has been added to fetch SAP engines and engine usage data from SAP clients for engine measurements
+ Compatible with the ServiceNow Paris release
#### Version 3.0.0 - December 2020
* New
+ Additional ABAP code has been added to fetch SAP user Tcode and User tcode from SAP clients for optimizing user transaction activity.
+ Compatible with the ServiceNow Quebec release
#### Version 2.0.0 - July 2020
* New:
+ Additional ABAP code has been added to fetch SAP engines and engine usage data from SAP clients for engine measurements
+ Compatible with the ServiceNow Paris release
#### Version 1.0.0 - June 2020
Steps to set up in the SAP system:
1. Compatible for Servicenow New York and Orlando release.
2. Activate the SAM SAP plugin (com.sn\_samp\_sap) in a ServiceNow instance.
3. Download SAP transport files into your SAP system. Check all the objects are activated.
4. Navigate to SOAMANAGER to set up web-service http connection for the service definition /NOW/SAMP.
5. For additional help, please follow "Deploy ABAP program for SAP" in supporting links and docs section.
Note: Central SAP client (in which our product files are imported) will connect to other RFC SAP clients
based on provided selection from /NOW/SAMP\_RFC transaction code.
#### Version 0.0.1 - May 2020
Steps to set up in the SAP system:
1. Activate the SAM SAP plugin (com.sn\_samp\_sap) in a ServiceNow instance.
2. Download SAP transport files into your SAP system. Check all the objects are activated.
3. Navigate to SOAMANAGER to set up web-service http connection for the service definition /NOW/SAMP.
4. For additional help, please follow "SAP technical setup details" document from the provided attachments.
Note: Indicating Central SAP will connect to other RFC clients once you choose from /NOW/SAMP\_RFC
transaction code.
| ---
title: SAP ABAP for Software Asset Management release notes
description: Version history for the SAP ABAP for Software Asset Management in ancillary
software on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Ancillary software release notes
---
# SAP ABAP for Software Asset Management release notes
Version history for the SAP ABAP for Software Asset Management in ancillary software on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.1.0 - August 2025
* Support to optimize roles based on USMM optimizations
* Support for S/4HANA named user and engine licensing
* Support for self-declared engines
* Support for digital access using the passport tool (supported in ECC and S/4HANA systems only)
* Support for SAP HANA database licenses
#### Version 6.0.1 - March 2025
* Support to optimize roles based on USMM optimizations
* Support for S/4HANA named user and engine licensing
* Support for self-declared engines
* Support for digital access using the passport tool (supported in ECC and S/4HANA systems only)
#### Version 5.0.2 - December 2024 (Washington DC)
* New:
+ Support to optimize roles based on USMM optimizations
+ Support for S/4 HANA named user and engine licensing
+ Support for self-declared engines
#### Version 6.0.0 - August 2024 (Xanadu)
* + Support to optimize roles based on USMM optimizations
+ Support for S/4 HANA named user and engine licensing
+ Support for self-declared engines
+ Support for digital access
#### Version 5.0.1 - June 2023
New:
* Support to optimize roles based on USMM optimizations.
* Support for S/4 HANA named user and engine licensing.
* Support for self-declared engines.
#### Version 4.0.2 - March 2023
* New:
+ Support for S/4 HANA named user and engine licensing.
+ Support for self declared engines.
#### Version 5.0.0 - February 2023
* New
+ Support for S/4 HANA named user and engine licensing
+ Support for self declared engines
#### Version 4.0.1 - November 2022
* New:
+ Support for S/4 HANA named user and engine licensing
+ Support for self declared engines
#### Version 3.1.0 - August 2022
New: To help optimize user transaction activity, additional ABAP code has been added to fetch SAP transaction codes and user transaction codes from SAP clients. Compatibility with the ServiceNow Quebec release
#### Version 4.0.0 - August 2021
* New
+ Support for S/4 HANA named user and engine licensing
+ Support for self declared engines
#### Version 2.1.0 - June 2021
* New:
+ Additional ABAP code has been added to fetch SAP engines and engine usage data from SAP clients for engine measurements
+ Compatible with the ServiceNow Paris release
#### Version 3.0.0 - December 2020
* New
+ Additional ABAP code has been added to fetch SAP user Tcode and User tcode from SAP clients for optimizing user transaction activity.
+ Compatible with the ServiceNow Quebec release
#### Version 2.0.0 - July 2020
* New:
+ Additional ABAP code has been added to fetch SAP engines and engine usage data from SAP clients for engine measurements
+ Compatible with the ServiceNow Paris release
#### Version 1.0.0 - June 2020
Steps to set up in the SAP system:
1. Compatible for Servicenow New York and Orlando release.
2. Activate the SAM SAP plugin (com.sn\_samp\_sap) in a ServiceNow instance.
3. Download SAP transport files into your SAP system. Check all the objects are activated.
4. Navigate to SOAMANAGER to set up web-service http connection for the service definition /NOW/SAMP.
5. For additional help, please follow "Deploy ABAP program for SAP" in supporting links and docs section.
Note: Central SAP client (in which our product files are imported) will connect to other RFC SAP clients
based on provided selection from /NOW/SAMP\_RFC transaction code.
#### Version 0.0.1 - May 2020
Steps to set up in the SAP system:
1. Activate the SAM SAP plugin (com.sn\_samp\_sap) in a ServiceNow instance.
2. Download SAP transport files into your SAP system. Check all the objects are activated.
3. Navigate to SOAMANAGER to set up web-service http connection for the service definition /NOW/SAMP.
4. For additional help, please follow "SAP technical setup details" document from the provided attachments.
Note: Indicating Central SAP will connect to other RFC clients once you choose from /NOW/SAMP\_RFC
transaction code.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-sn-cli.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-sn-cli.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/ancillary-software/store-rn-ancillary-software-sn-cli.html | ServiceNow CLI release notes | Version history for the ServiceNow CLI on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Ancillary software release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-sn-cli.html" id="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-sn-cli.html"><body id="store-rn-ancillary-software-sn-cli"><main role="main"><article role="article" class="dita" id="store-rn-ancillary-software-sn-cli" aria-labelledby="title_store-rn-ancillary-software-sn-cli">
<h1 class="title topictitle1" id="title_store-rn-ancillary-software-sn-cli">ServiceNow CLI release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the ServiceNow CLI on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-ancillary-software-sn-cli__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d319976e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.3 - August 2025</dt>
<dd class="dd">Critical bug fixes.</dd>
<dt class="dt dlterm">Version 1.1.2 - February 2024</dt>
<dd class="dd" id="store-rn-ancillary-software-sn-cli__latest-store-rn-ancillary-software-sn-cli">Fixes for profile functionality.</dd>
<dt class="dt dlterm">Version 1.1.0 - April 2021</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: <ul class="ul" id="store-rn-ancillary-software-sn-cli__ul_owp_1dx_bpb">
<li class="li">Aliases can now be defined by referencing existing Command Groups and Commands.</li>
<li class="li">Additional global arguments provide more flexibility in defining the output. (--output none, --no-interactive, --no-verbose)</li>
<li class="li">If a command argument is of "File Input" type, there is now a "skip pre-processing" option to prevent the CLI client from converting YAML files to JSON.</li>
</ul></li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # ServiceNow CLI release notes
Version history for the ServiceNow CLI on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.3 - August 2025
Critical bug fixes.
#### Version 1.1.2 - February 2024
Fixes for profile functionality.
#### Version 1.1.0 - April 2021
* New:
+ Aliases can now be defined by referencing existing Command Groups and Commands.
+ Additional global arguments provide more flexibility in defining the output. (--output none, --no-interactive, --no-verbose)
+ If a command argument is of "File Input" type, there is now a "skip pre-processing" option to prevent the CLI client from converting YAML files to JSON.
| ---
title: ServiceNow CLI release notes
description: Version history for the ServiceNow CLI on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Ancillary software release notes
---
# ServiceNow CLI release notes
Version history for the ServiceNow CLI on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.3 - August 2025
Critical bug fixes.
#### Version 1.1.2 - February 2024
Fixes for profile functionality.
#### Version 1.1.0 - April 2021
* New:
+ Aliases can now be defined by referencing existing Command Groups and Commands.
+ Additional global arguments provide more flexibility in defining the output. (--output none, --no-interactive, --no-verbose)
+ If a command argument is of "File Input" type, there is now a "skip pre-processing" option to prevent the CLI client from converting YAML files to JSON.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-uxf-notification-flow-templates.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-uxf-notification-flow-templates.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/ancillary-software/store-rn-ancillary-software-uxf-notification-flow-templates.html | UXF components for Notification Flow Templates release notes | Version history for the ServiceNow UXF components for Notification Flow Templates in ancillary software on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Ancillary software release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-uxf-notification-flow-templates.html" id="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software-uxf-notification-flow-templates.html"><body id="store-rn-ancillary-software-uxf-notification-flow-templates"><main role="main"><article role="article" class="dita" id="store-rn-ancillary-software-uxf-notification-flow-templates" aria-labelledby="title_store-rn-ancillary-software-uxf-notification-flow-templates">
<h1 class="title topictitle1" id="title_store-rn-ancillary-software-uxf-notification-flow-templates">UXF components for Notification Flow Templates release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">ServiceNow</span> UXF components for Notification Flow Templates in ancillary software on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-rn-ancillary-software-uxf-notification-flow-templates__section_hzx_gys_hlb">
<div class="p"><div class="note important note_important" id="store-rn-ancillary-software-uxf-notification-flow-templates__note_o5w_nkp_mpb"><span class="note__title">Important:</span> <span class="ph" id="store-rn-ancillary-software-uxf-notification-flow-templates__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-rn-ancillary-software-uxf-notification-flow-templates__section_izx_gys_hlb"><h2 id="d239225e59" class="title sectiontitle">Version history</h2>
<dl class="dl" id="store-rn-ancillary-software-uxf-notification-flow-templates__dl_p5w_nkp_mpb">
<dt class="dt dlterm">Version 1.0.0 - May 2021</dt>
<dd class="dd" id="store-rn-ancillary-software-uxf-notification-flow-templates__latest-uxfNotificationFlowTemplates"><p class="p">This UXF component file provides screenflow navigation to easily create flows through templates. It is required to support the "Flow Templates for notifications" store application.</p></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # UXF components for Notification Flow Templates release notes
Version history for the ServiceNow UXF components for Notification Flow Templates in ancillary software on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - May 2021
This UXF component file provides screenflow navigation to easily create flows through templates. It is required to support the "Flow Templates for notifications" store application.
| ---
title: UXF components for Notification Flow Templates release notes
description: Version history for the ServiceNow UXF components for Notification Flow
Templates in ancillary software on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Ancillary software release notes
---
# UXF components for Notification Flow Templates release notes
Version history for the ServiceNow UXF components for Notification Flow Templates in ancillary software on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - May 2021
This UXF component file provides screenflow navigation to easily create flows through templates. It is required to support the "Flow Templates for notifications" store application.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/ancillary-software/store-rn-ancillary-software.html | ServiceNow Store - Ancillary software release notes | The ServiceNow Store contains various ancillary software. | [] | [
"ServiceNow Store release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software.html" id="bundle:store-release-notes/enus/release-notes/store/ancillary-software/store-rn-ancillary-software.html"><body id="store-rn-ancillary-software"><main role="main"><article role="article" class="dita" id="store-rn-ancillary-software" aria-labelledby="title_store-rn-ancillary-software">
<h1 class="title topictitle1" id="title_store-rn-ancillary-software"><span class="ph">ServiceNow Store</span> - Ancillary software release notes</h1>
<div class="body refbody"><p class="shortdesc">The <span class="ph">ServiceNow Store</span> contains various ancillary software.</p>
<section class="section" id="store-rn-ancillary-software__section_vn5_1cb_lhb">
<span class="ph">Visit the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a> website to
view all the available apps and for information about submitting requests to the
store.</span>
</section>
</div>
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href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-fca.html\">SAP integration for Finance Close Automation release notes</a><p class=\"shortdesc\">Version history for the SAP integration for Finance Close Automation in ancillary software on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/ancillary-software/store-rn-ancillary-software-mcafee.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/ancillary-software/store-rn-ancillary-software-mcafee.html\">Security Operations Extension for McAfee ePO release notes</a><p class=\"shortdesc\">Version history for the SAP integration for Security Operations Extension for McAfee ePO in ancillary software on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link 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components for Notification Flow Templates in ancillary software on the <span class=\"ph\">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # ServiceNow Store - Ancillary software release notes
The ServiceNow Store contains various ancillary software.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| ---
title: ServiceNow Store - Ancillary software release notes
description: The ServiceNow Store contains various ancillary software.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
---
# ServiceNow Store - Ancillary software release notes
The ServiceNow Store contains various ancillary software.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira-common.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira-common.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira-common.html | Atlassian Jira integrations Common release notes | Version history for the Atlassian Jira Integrations Common on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira-common.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira-common.html"><body id="store-itbm-rn-agile-atlassian-jira-common"><main role="main"><article role="article" class="dita" id="store-itbm-rn-agile-atlassian-jira-common" aria-labelledby="title_store-itbm-rn-agile-atlassian-jira-common">
<h1 class="title topictitle1" id="title_store-itbm-rn-agile-atlassian-jira-common"><span class="ph">Atlassian</span>
<span class="ph">Jira</span> integrations Common release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Atlassian Jira Integrations Common on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-itbm-rn-agile-atlassian-jira-common__section_otf_mxf_ygb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-agile-atlassian-jira-common__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-itbm-rn-agile-atlassian-jira-common__section_ptf_mxf_ygb"><h2 id="d54433e59" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - June 2021</dt>
<dd class="dd" id="store-itbm-rn-agile-atlassian-jira-common__latest-agile-atlassian-jira-common">Changed: Simplified process of importing issues from Jira to ServiceNow.</dd>
<dt class="dt dlterm">Version 2.0.0 - September 2020</dt>
<dd class="dd">Changed: Simplified process of importing issues from Jira to ServiceNow.</dd>
<dt class="dt dlterm">Version 1.1.0 - July 2020</dt>
<dd class="dd">Introducing support for project-level mapping between Jira and ServiceNow.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Atlassian Jira integrations Common release notes
Version history for the Atlassian Jira Integrations Common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - June 2021
Changed: Simplified process of importing issues from Jira to ServiceNow.
#### Version 2.0.0 - September 2020
Changed: Simplified process of importing issues from Jira to ServiceNow.
#### Version 1.1.0 - July 2020
Introducing support for project-level mapping between Jira and ServiceNow.
| ---
title: Atlassian Jira integrations Common release notes
description: Version history for the Atlassian Jira Integrations Common on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Atlassian Jira integrations Common release notes
Version history for the Atlassian Jira Integrations Common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - June 2021
Changed: Simplified process of importing issues from Jira to ServiceNow.
#### Version 2.0.0 - September 2020
Changed: Simplified process of importing issues from Jira to ServiceNow.
#### Version 1.1.0 - July 2020
Introducing support for project-level mapping between Jira and ServiceNow.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira.html | Atlassian Jira integration for Agile Development release notes | Version history for the Agile Development Atlassian Jira integration on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira.html"><body id="store-itbm-rn-agile-atlassian-jira"><main role="main"><article role="article" class="dita" id="store-itbm-rn-agile-atlassian-jira" aria-labelledby="title_store-itbm-rn-agile-atlassian-jira">
<h1 class="title topictitle1" id="title_store-itbm-rn-agile-atlassian-jira"><span class="ph">Atlassian</span>
<span class="ph">Jira</span> integration for <span class="ph">Agile Development</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Agile Development</span>
<span class="ph">Atlassian</span> Jira integration on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-itbm-rn-agile-atlassian-jira__section_otf_mxf_ygb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-agile-atlassian-jira__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-itbm-rn-agile-atlassian-jira__section_ptf_mxf_ygb"><h2 id="d479675e68" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.2.1 - June 2025</dt>
<dd class="dd" id="store-itbm-rn-agile-atlassian-jira__latest-agile-atlassian-jira">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-agile-atlassian-jira__ul_cm3_3ln_nfc">
<li class="li">Resolved an issue where board and sprint import requests were not completing successfully when triggered with the latest environment.</li>
<li class="li">Enhanced functionality to support mapping for user reference fields, ensuring consistent data synchronization.</li>
<li class="li">When a choice map is removed from status field map, epic record is not syncing to jira.</li>
<li class="li">Resolved Worknotes is being duplicated when cyclic payload check is failing.</li>
<li class="li">Updated error message when selecting Jira board for kanban project in Team Integration Settings.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.2.0 - November 2024</dt>
<dd class="dd">Fixed: Minor fixes related to syncing comments and sprints with Jira.</dd>
<dt class="dt dlterm">Version 2.1.6 - September 2024</dt>
<dd class="dd">Fixed: Jira createmeta Rest Endpoint deprecated changes.</dd>
<dt class="dt dlterm">Version 2.1.5 - May 2024</dt>
<dd class="dd">Minor fixes related to security and features.</dd>
<dt class="dt dlterm">Version 2.1.4 - February 2024</dt>
<dd class="dd">Minor fixes related to performance.</dd>
<dt class="dt dlterm">Version 2.1.3 - May 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">Bi-directional sync is now supported for Assigned_to field.</li>
<li class="li">Import of comments from JIRA Cloud to ServiceNow is also supported.</li>
<li class="li">Issue related to creation of duplicate records has been fixed.</li>
<li class="li">Other minor fixes.</li>
</ul></dd>
<dt class="dt dlterm">Version 2.1.2 - December 2022</dt>
<dd class="dd">Fixed: Bug fixes</dd>
<dt class="dt dlterm">Version 2.1.1 - February 2022</dt>
<dd class="dd">Fixed: Bug fixes</dd>
<dt class="dt dlterm">Version 2.1.0 - June 2021</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-agile-atlassian-jira__ul_nd5_4kh_dpb">
<li class="li">Changed: <ul class="ul" id="store-itbm-rn-agile-atlassian-jira__ul_uxt_dft_wpb">
<li class="li">Support for multi-select fields in Jira integration.</li>
<li class="li">Support for reference field in Jira integration. I</li>
<li class="li">mproved troubleshooting and updated log details.</li>
<li class="li">Support for configuring the batch size to retrieve Jira project metadata.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.2 - April 2021</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-agile-atlassian-jira__ul_qsg_cft_wpb">
<li class="li">Fixed: <ul class="ul" id="store-itbm-rn-agile-atlassian-jira__ul_rsg_cft_wpb">
<li class="li">Import of Comments not working from Jira Servier and Jira Cloud</li>
<li class="li">Import fails while importing Stories associated with Sprints in Jira Cloud</li>
<li class="li">Flows stuck in Processing State when import fails from Jira</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.1 - September 2020</dt>
<dd class="dd">Changed: Simplified the process of importing issues from Jira into the ServiceNow platform. Jira projects now do not require project/team integration settings with assignment groups to import issues into Agile Development
2.0.</dd>
<dt class="dt dlterm">Version 1.1.1 - July 2020</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-agile-atlassian-jira__ul_ezx_xv4_3mb">
<li class="li">New: <ul class="ul" id="store-itbm-rn-agile-atlassian-jira__ul_p3r_yv4_3mb">
<li class="li">Jira Cloud support: You can synchronize the following Jira Cloud projects with the ServiceNow platform:<ul class="ul" id="store-itbm-rn-agile-atlassian-jira__ul_itl_zv4_3mb">
<li class="li">Classic<ul class="ul" id="store-itbm-rn-agile-atlassian-jira__ul_o2r_zv4_3mb">
<li class="li">Scrum</li>
<li class="li">Kanban</li>
<li class="li">Bug tracking</li>
</ul></li>
<li class="li">Next-gen<ul class="ul" id="store-itbm-rn-agile-atlassian-jira__ul_hyx_hw4_3mb">
<li class="li">Scrum</li>
<li class="li">Kanban</li>
</ul></li>
</ul></li>
<li class="li">Project-level mappings: Table, field, and workflow state mapping are supported at the project level.</li>
</ul>Project-level mappings: Table, field, and workflow state mapping are supported at the project level.</li>
<li class="li">Changed: <ul class="ul" id="store-itbm-rn-agile-atlassian-jira__ul_crv_kw4_3mb">
<li class="li">Instance-level mapping: Mapping configuration for Jira projects is no longer generated at the instance level.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.2 - March 2020</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: This app is compatible with <span class="ph">New York</span></li>
<li class="li">Fixed: Minor bugs</li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.1 - January 2020</dt>
<dd class="dd">Integrate <span class="ph">Atlassian</span>
<span class="ph">Jira</span> with <span class="ph">ServiceNow</span>
<span class="ph">Agile Development</span> to enable bi-directional synchronization of records between the two applications.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira.html\"><body id=\"store-itbm-rn-agile-atlassian-jira\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-agile-atlassian-jira\" aria-labelledby=\"title_store-itbm-rn-agile-atlassian-jira\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-agile-atlassian-jira\"><span class=\"ph\">Atlassian</span>\n <span class=\"ph\">Jira</span> integration for <span class=\"ph\">Agile Development</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Agile Development</span>\n <span class=\"ph\">Atlassian</span> Jira integration on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-itbm-rn-agile-atlassian-jira__section_otf_mxf_ygb\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-agile-atlassian-jira__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-itbm-rn-agile-atlassian-jira__section_ptf_mxf_ygb\"><h2 id=\"d479675e68\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.2.1 - June 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-agile-atlassian-jira__latest-agile-atlassian-jira\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-agile-atlassian-jira__ul_cm3_3ln_nfc\">\n <li class=\"li\">Resolved an issue where board and sprint import requests were not completing successfully when triggered with the latest environment.</li>\n <li class=\"li\">Enhanced functionality to support mapping for user reference fields, ensuring consistent data synchronization.</li>\n <li class=\"li\">When a choice map is removed from status field map, epic record is not syncing to jira.</li>\n <li class=\"li\">Resolved Worknotes is being duplicated when cyclic payload check is failing.</li>\n <li class=\"li\">Updated error message when selecting Jira board for kanban project in Team Integration Settings.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.0 - November 2024</dt>\n <dd class=\"dd\">Fixed: Minor fixes related to syncing comments and sprints with Jira.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.6 - September 2024</dt>\n <dd class=\"dd\">Fixed: Jira createmeta Rest Endpoint deprecated changes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.5 - May 2024</dt>\n <dd class=\"dd\">Minor fixes related to security and features.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.4 - February 2024</dt>\n <dd class=\"dd\">Minor fixes related to performance.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.3 - May 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Bi-directional sync is now supported for Assigned_to field.</li>\n <li class=\"li\">Import of comments from JIRA Cloud to ServiceNow is also supported.</li>\n <li class=\"li\">Issue related to creation of duplicate records has been fixed.</li>\n <li class=\"li\">Other minor fixes.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.2 - December 2022</dt>\n <dd class=\"dd\">Fixed: Bug fixes</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.1 - February 2022</dt>\n <dd class=\"dd\">Fixed: Bug fixes</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.0 - June 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-agile-atlassian-jira__ul_nd5_4kh_dpb\">\n <li class=\"li\">Changed: <ul class=\"ul\" id=\"store-itbm-rn-agile-atlassian-jira__ul_uxt_dft_wpb\">\n <li class=\"li\">Support for multi-select fields in Jira integration.</li>\n <li class=\"li\">Support for reference field in Jira integration. I</li>\n <li class=\"li\">mproved troubleshooting and updated log details.</li>\n <li class=\"li\">Support for configuring the batch size to retrieve Jira project metadata.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.2 - April 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-agile-atlassian-jira__ul_qsg_cft_wpb\">\n <li class=\"li\">Fixed: <ul class=\"ul\" id=\"store-itbm-rn-agile-atlassian-jira__ul_rsg_cft_wpb\">\n <li class=\"li\">Import of Comments not working from Jira Servier and Jira Cloud</li>\n <li class=\"li\">Import fails while importing Stories associated with Sprints in Jira Cloud</li>\n <li class=\"li\">Flows stuck in Processing State when import fails from Jira</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - September 2020</dt>\n <dd class=\"dd\">Changed: Simplified the process of importing issues from Jira into the ServiceNow platform. Jira projects now do not require project/team integration settings with assignment groups to import issues into Agile Development\n 2.0.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - July 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-agile-atlassian-jira__ul_ezx_xv4_3mb\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-itbm-rn-agile-atlassian-jira__ul_p3r_yv4_3mb\">\n <li class=\"li\">Jira Cloud support: You can synchronize the following Jira Cloud projects with the ServiceNow platform:<ul class=\"ul\" id=\"store-itbm-rn-agile-atlassian-jira__ul_itl_zv4_3mb\">\n <li class=\"li\">Classic<ul class=\"ul\" id=\"store-itbm-rn-agile-atlassian-jira__ul_o2r_zv4_3mb\">\n <li class=\"li\">Scrum</li>\n <li class=\"li\">Kanban</li>\n <li class=\"li\">Bug tracking</li>\n </ul></li>\n <li class=\"li\">Next-gen<ul class=\"ul\" id=\"store-itbm-rn-agile-atlassian-jira__ul_hyx_hw4_3mb\">\n <li class=\"li\">Scrum</li>\n <li class=\"li\">Kanban</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Project-level mappings: Table, field, and workflow state mapping are supported at the project level.</li>\n </ul>Project-level mappings: Table, field, and workflow state mapping are supported at the project level.</li>\n <li class=\"li\">Changed: <ul class=\"ul\" id=\"store-itbm-rn-agile-atlassian-jira__ul_crv_kw4_3mb\">\n <li class=\"li\">Instance-level mapping: Mapping configuration for Jira projects is no longer generated at the instance level.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - March 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: This app is compatible with <span class=\"ph\">New York</span></li>\n <li class=\"li\">Fixed: Minor bugs</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.1 - January 2020</dt>\n <dd class=\"dd\">Integrate <span class=\"ph\">Atlassian</span>\n <span class=\"ph\">Jira</span> with <span class=\"ph\">ServiceNow</span>\n <span class=\"ph\">Agile Development</span> to enable bi-directional synchronization of records between the two applications.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Atlassian Jira integration for Agile Development release notes
Version history for the Agile Development
Atlassian Jira integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.2.1 - June 2025
* Fixed:
+ Resolved an issue where board and sprint import requests were not completing successfully when triggered with the latest environment.
+ Enhanced functionality to support mapping for user reference fields, ensuring consistent data synchronization.
+ When a choice map is removed from status field map, epic record is not syncing to jira.
+ Resolved Worknotes is being duplicated when cyclic payload check is failing.
+ Updated error message when selecting Jira board for kanban project in Team Integration Settings.
#### Version 2.2.0 - November 2024
Fixed: Minor fixes related to syncing comments and sprints with Jira.
#### Version 2.1.6 - September 2024
Fixed: Jira createmeta Rest Endpoint deprecated changes.
#### Version 2.1.5 - May 2024
Minor fixes related to security and features.
#### Version 2.1.4 - February 2024
Minor fixes related to performance.
#### Version 2.1.3 - May 2023
* Bi-directional sync is now supported for Assigned\_to field.
* Import of comments from JIRA Cloud to ServiceNow is also supported.
* Issue related to creation of duplicate records has been fixed.
* Other minor fixes.
#### Version 2.1.2 - December 2022
Fixed: Bug fixes
#### Version 2.1.1 - February 2022
Fixed: Bug fixes
#### Version 2.1.0 - June 2021
* Changed:
+ Support for multi-select fields in Jira integration.
+ Support for reference field in Jira integration. I
+ mproved troubleshooting and updated log details.
+ Support for configuring the batch size to retrieve Jira project metadata.
#### Version 2.0.2 - April 2021
* Fixed:
+ Import of Comments not working from Jira Servier and Jira Cloud
+ Import fails while importing Stories associated with Sprints in Jira Cloud
+ Flows stuck in Processing State when import fails from Jira
#### Version 2.0.1 - September 2020
Changed: Simplified the process of importing issues from Jira into the ServiceNow platform. Jira projects now do not require project/team integration settings with assignment groups to import issues into Agile Development
2.0.
#### Version 1.1.1 - July 2020
* New:
+ Jira Cloud support: You can synchronize the following Jira Cloud projects with the ServiceNow platform:
- Classic
* Scrum
* Kanban
* Bug tracking
- Next-gen
* Scrum
* Kanban
+ Project-level mappings: Table, field, and workflow state mapping are supported at the project level.Project-level mappings: Table, field, and workflow state mapping are supported at the project level.
* Changed:
+ Instance-level mapping: Mapping configuration for Jira projects is no longer generated at the instance level.
#### Version 1.0.2 - March 2020
* New: This app is compatible with New York
* Fixed: Minor bugs
#### Version 1.0.1 - January 2020
Integrate Atlassian
Jira with ServiceNow
Agile Development to enable bi-directional synchronization of records between the two applications.
| ---
title: Atlassian Jira integration for Agile Development release notes
description: Version history for the Agile Development Atlassian Jira integration
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Atlassian Jira integration for Agile Development release notes
Version history for the Agile Development
Atlassian Jira integration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.2.1 - June 2025
* Fixed:
+ Resolved an issue where board and sprint import requests were not completing successfully when triggered with the latest environment.
+ Enhanced functionality to support mapping for user reference fields, ensuring consistent data synchronization.
+ When a choice map is removed from status field map, epic record is not syncing to jira.
+ Resolved Worknotes is being duplicated when cyclic payload check is failing.
+ Updated error message when selecting Jira board for kanban project in Team Integration Settings.
#### Version 2.2.0 - November 2024
Fixed: Minor fixes related to syncing comments and sprints with Jira.
#### Version 2.1.6 - September 2024
Fixed: Jira createmeta Rest Endpoint deprecated changes.
#### Version 2.1.5 - May 2024
Minor fixes related to security and features.
#### Version 2.1.4 - February 2024
Minor fixes related to performance.
#### Version 2.1.3 - May 2023
* Bi-directional sync is now supported for Assigned\_to field.
* Import of comments from JIRA Cloud to ServiceNow is also supported.
* Issue related to creation of duplicate records has been fixed.
* Other minor fixes.
#### Version 2.1.2 - December 2022
Fixed: Bug fixes
#### Version 2.1.1 - February 2022
Fixed: Bug fixes
#### Version 2.1.0 - June 2021
* Changed:
+ Support for multi-select fields in Jira integration.
+ Support for reference field in Jira integration. I
+ mproved troubleshooting and updated log details.
+ Support for configuring the batch size to retrieve Jira project metadata.
#### Version 2.0.2 - April 2021
* Fixed:
+ Import of Comments not working from Jira Servier and Jira Cloud
+ Import fails while importing Stories associated with Sprints in Jira Cloud
+ Flows stuck in Processing State when import fails from Jira
#### Version 2.0.1 - September 2020
Changed: Simplified the process of importing issues from Jira into the ServiceNow platform. Jira projects now do not require project/team integration settings with assignment groups to import issues into Agile Development
2.0.
#### Version 1.1.1 - July 2020
* New:
+ Jira Cloud support: You can synchronize the following Jira Cloud projects with the ServiceNow platform:
- Classic
* Scrum
* Kanban
* Bug tracking
- Next-gen
* Scrum
* Kanban
+ Project-level mappings: Table, field, and workflow state mapping are supported at the project level.Project-level mappings: Table, field, and workflow state mapping are supported at the project level.
* Changed:
+ Instance-level mapping: Mapping configuration for Jira projects is no longer generated at the instance level.
#### Version 1.0.2 - March 2020
* New: This app is compatible with New York
* Fixed: Minor bugs
#### Version 1.0.1 - January 2020
Integrate Atlassian
Jira with ServiceNow
Agile Development to enable bi-directional synchronization of records between the two applications.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-common.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-common.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-agile-common.html | Agile Integrations Common release notes | Version history for the IT Business Management Agile Integrations Common on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-agile-common.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-agile-common.html"><body id="store-itbm-rn-agile-common"><main role="main"><article role="article" class="dita" id="store-itbm-rn-agile-common" aria-labelledby="title_store-itbm-rn-agile-common">
<h1 class="title topictitle1" id="title_store-itbm-rn-agile-common">Agile Integrations Common release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the IT Business Management Agile Integrations Common on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-agile-common__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d436991e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.2.1 - March 2021</dt>
<dd class="dd">Fixed: Enables native support for SAFe entities' integration with Microsoft Azure DevOps.</dd>
<dt class="dt dlterm">Version 1.1.1 - July 2020</dt>
<dd class="dd" id="store-itbm-rn-agile-common__latest-agile-common">Fixed: minor issues fixed.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Agile Integrations Common release notes
Version history for the IT Business Management Agile Integrations Common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.1 - March 2021
Fixed: Enables native support for SAFe entities' integration with Microsoft Azure DevOps.
#### Version 1.1.1 - July 2020
Fixed: minor issues fixed.
| ---
title: Agile Integrations Common release notes
description: Version history for the IT Business Management Agile Integrations Common
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Agile Integrations Common release notes
Version history for the IT Business Management Agile Integrations Common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.1 - March 2021
Fixed: Enables native support for SAFe entities' integration with Microsoft Azure DevOps.
#### Version 1.1.1 - July 2020
Fixed: minor issues fixed.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-dev-mobile.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-dev-mobile.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-agile-dev-mobile.html | Agile Development v2 release notes | Version history for the IT Business Management Agile Development v2 on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-agile-dev-mobile.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-agile-dev-mobile.html"><body id="store-itbm-rn-agile-dev-mobile"><main role="main"><article role="article" class="dita" id="store-itbm-rn-agile-dev-mobile" aria-labelledby="title_store-itbm-rn-agile-dev-mobile">
<h1 class="title topictitle1" id="title_store-itbm-rn-agile-dev-mobile">Agile Development v2 release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the IT Business Management Agile Development v2 on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-agile-dev-mobile__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d120202e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.0 - February 2023</dt>
<dd class="dd" id="store-itbm-rn-agile-dev-mobile__latest-store-itbm-rn-agile-dev-mobile"><ul class="ul">
<li class="li">New: Added support for Next Experience theme</li>
<li class="li">Fixed: Minor bug fixes</li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.4 - February 2022</dt>
<dd class="dd">Fixed: Bug fixes.</dd>
<dt class="dt dlterm">Version 1.0.3 - July 2021</dt>
<dd class="dd">Fixed: Bug fixes.</dd>
<dt class="dt dlterm">Version 1.0.2 - November 2020</dt>
<dd class="dd">Fixed: Bug fixes.</dd>
<dt class="dt dlterm">Version 1.0.1 - March 2020</dt>
<dd class="dd">The new Agile Development v2 mobile app delivers an out-of-the-box mobile sprint tracking experience for team members, scrum masters, and product owners. This app helps you track and update stories and scrum tasks of the
current sprint.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Agile Development v2 release notes
Version history for the IT Business Management Agile Development v2 on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - February 2023
* New: Added support for Next Experience theme
* Fixed: Minor bug fixes
#### Version 1.0.4 - February 2022
Fixed: Bug fixes.
#### Version 1.0.3 - July 2021
Fixed: Bug fixes.
#### Version 1.0.2 - November 2020
Fixed: Bug fixes.
#### Version 1.0.1 - March 2020
The new Agile Development v2 mobile app delivers an out-of-the-box mobile sprint tracking experience for team members, scrum masters, and product owners. This app helps you track and update stories and scrum tasks of the
current sprint.
| ---
title: Agile Development v2 release notes
description: Version history for the IT Business Management Agile Development v2 on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Agile Development v2 release notes
Version history for the IT Business Management Agile Development v2 on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - February 2023
* New: Added support for Next Experience theme
* Fixed: Minor bug fixes
#### Version 1.0.4 - February 2022
Fixed: Bug fixes.
#### Version 1.0.3 - July 2021
Fixed: Bug fixes.
#### Version 1.0.2 - November 2020
Fixed: Bug fixes.
#### Version 1.0.1 - March 2020
The new Agile Development v2 mobile app delivers an out-of-the-box mobile sprint tracking experience for team members, scrum masters, and product owners. This app helps you track and update stories and scrum tasks of the
current sprint.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-alert-rules.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-alert-rules.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-alert-rules.html | Alert Rules Management release notes | Version history for the Alert Rules Management on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - IT Operations Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-alert-rules.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-alert-rules.html"><body id="store-itbm-rn-alert-rules"><main role="main"><article role="article" class="dita" id="store-itbm-rn-alert-rules" aria-labelledby="title_store-itbm-rn-alert-rules">
<h1 class="title topictitle1" id="title_store-itbm-rn-alert-rules">Alert Rules Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Alert Rules Management on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-alert-rules__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d410164e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 18.13.2 - February 2025</dt>
<dd class="dd" id="store-itbm-rn-alert-rules__latest-store-itbm-rn-alert-rules">Fixed: Fixing incident creation logic for reopened alerts.</dd>
<dt class="dt dlterm">Version 18.13.0 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed: Supported scaling out of the Alert Management rule job, specifically for holding execution after the grouping job is completed.</li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-alert-rules__ul_ws4_4vy_dcc">
<li class="li">Resolved issue with incident creation when there is an error in the Alert Correlation job.</li>
<li class="li">Implemented performance fixes.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 18.11.4 - August 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">Handle executions when job is inactive or disabled</li>
<li class="li">Fix execution trigger when update and create time are the same for primary alerts</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 18.10.6 - May 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">Fixing run remediation action alert when legacy alert action is used</li>
<li class="li">Fixing the logic of auto-close incident if alert is closed</li>
<li class="li">Enforce scope application cross scope access privilege</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 18.9.4 - January 2023</dt>
<dd class="dd">Fixed: Fixing quick response issue not working on previous version</dd>
<dt class="dt dlterm">Version 18.8.11 - November 2022</dt>
<dd class="dd">New: Support scale out of alert management rules job</dd>
<dt class="dt dlterm">Version 18.7.4 - February 2022</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-alert-rules__ul_upx_rtf_jsb">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-alert-rules__ul_mf5_stf_jsb">
<li class="li">Avoid incidents on secondary alerts</li>
<li class="li">Generalize alert key fields</li>
<li class="li">Execute sub-flow on individual alerts</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 18.6.2 - September 2021</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-alert-rules__ul_hmv_l5j_wqb">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-alert-rules__ul_myc_m5j_wqb">
<li class="li">Performance improvement - Optimize execution of large alert batches</li>
<li class="li">Fixing execution context to SRO rules only</li>
<li class="li">Fixing rules dependency logic</li>
<li class="li">Introducing configurable property (max_application_for_ci) instead of hard-coded value</li>
<li class="li">Minor typo and variable renaming</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 18.2.6 - July 2021</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-alert-rules__ul_jl2_nxf_hqb">
<li class="li">New - SRO rules on distributed teams:<ul class="ul" id="store-itbm-rn-alert-rules__ul_gfx_nxf_hqb">
<li class="li">Enable SRO rules on alert sources from non-SRO integration (without integration ID)</li>
<li class="li">Enable SRO rules on CIs impacting SRO services (without integration ID)</li>
<li class="li">Support alerts impacting services of different teams</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 18.2.1 - May 2021</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-alert-rules__ul_tlt_lxf_hqb">
<li class="li">Changed: <ul class="ul" id="store-itbm-rn-alert-rules__ul_ult_lxf_hqb">
<li class="li">Performance improvements</li>
<li class="li">Fixes</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 18.1.0 - March 2021</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-alert-rules__ul_stl_ph3_ppb">
<li class="li">New: <ul class="ul" id="store-itbm-rn-alert-rules__ul_ttl_ph3_ppb">
<li class="li">Alert rules context - Enable users to set the context for rule execution using key/value pairs</li>
<li class="li">Pre-defined conditions - Use pre-defined, script based conditions to enable user-friendly rules setup on SRO screens</li>
<li class="li">Alert rules dependency - Support start-to-finish dependency of rule execution</li>
</ul></li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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February 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-alert-rules__latest-store-itbm-rn-alert-rules\">Fixed: Fixing incident creation logic for reopened alerts.</dd>\n \n \n <dt class=\"dt dlterm\">Version 18.13.0 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed: Supported scaling out of the Alert Management rule job, specifically for holding execution after the grouping job is completed.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-alert-rules__ul_ws4_4vy_dcc\">\n <li class=\"li\">Resolved issue with incident creation when there is an error in the Alert Correlation job.</li>\n <li class=\"li\">Implemented performance fixes.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 18.11.4 - August 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Handle executions when job is inactive or disabled</li>\n <li class=\"li\">Fix execution trigger when update and create time are the same for primary alerts</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 18.10.6 - May 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Fixing run remediation action alert when legacy alert action is used</li>\n <li class=\"li\">Fixing the logic of auto-close incident if alert is closed</li>\n <li class=\"li\">Enforce scope application cross scope access privilege</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 18.9.4 - January 2023</dt>\n <dd class=\"dd\">Fixed: Fixing quick response issue not working on previous version</dd>\n \n \n <dt class=\"dt dlterm\">Version 18.8.11 - November 2022</dt>\n <dd class=\"dd\">New: Support scale out of alert management rules job</dd>\n \n \n <dt class=\"dt dlterm\">Version 18.7.4 - February 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-alert-rules__ul_upx_rtf_jsb\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-alert-rules__ul_mf5_stf_jsb\">\n <li class=\"li\">Avoid incidents on secondary alerts</li>\n <li class=\"li\">Generalize alert key fields</li>\n <li class=\"li\">Execute sub-flow on individual alerts</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 18.6.2 - September 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-alert-rules__ul_hmv_l5j_wqb\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-alert-rules__ul_myc_m5j_wqb\">\n <li class=\"li\">Performance improvement - Optimize execution of large alert batches</li>\n <li class=\"li\">Fixing execution context to SRO rules only</li>\n <li class=\"li\">Fixing rules dependency logic</li>\n <li class=\"li\">Introducing configurable property (max_application_for_ci) instead of hard-coded value</li>\n <li class=\"li\">Minor typo and variable renaming</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 18.2.6 - July 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-alert-rules__ul_jl2_nxf_hqb\">\n <li class=\"li\">New - SRO rules on distributed teams:<ul class=\"ul\" id=\"store-itbm-rn-alert-rules__ul_gfx_nxf_hqb\">\n <li class=\"li\">Enable SRO rules on alert sources from non-SRO integration (without integration ID)</li>\n <li class=\"li\">Enable SRO rules on CIs impacting SRO services (without integration ID)</li>\n <li class=\"li\">Support alerts impacting services of different teams</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 18.2.1 - May 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-alert-rules__ul_tlt_lxf_hqb\">\n <li class=\"li\">Changed: <ul class=\"ul\" id=\"store-itbm-rn-alert-rules__ul_ult_lxf_hqb\">\n <li class=\"li\">Performance improvements</li>\n <li class=\"li\">Fixes</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 18.1.0 - March 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-alert-rules__ul_stl_ph3_ppb\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-itbm-rn-alert-rules__ul_ttl_ph3_ppb\">\n <li class=\"li\">Alert rules context - Enable users to set the context for rule execution using key/value pairs</li>\n <li class=\"li\">Pre-defined conditions - Use pre-defined, script based conditions to enable user-friendly rules setup on SRO screens</li>\n <li class=\"li\">Alert rules dependency - Support start-to-finish dependency of rule execution</li>\n </ul></li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Alert Rules Management release notes
Version history for the Alert Rules Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 18.13.2 - February 2025
Fixed: Fixing incident creation logic for reopened alerts.
#### Version 18.13.0 - August 2024
* Changed: Supported scaling out of the Alert Management rule job, specifically for holding execution after the grouping job is completed.
* Fixed:
+ Resolved issue with incident creation when there is an error in the Alert Correlation job.
+ Implemented performance fixes.
#### Version 18.11.4 - August 2023
* Fixed:
+ Handle executions when job is inactive or disabled
+ Fix execution trigger when update and create time are the same for primary alerts
#### Version 18.10.6 - May 2023
* Fixed:
+ Fixing run remediation action alert when legacy alert action is used
+ Fixing the logic of auto-close incident if alert is closed
+ Enforce scope application cross scope access privilege
#### Version 18.9.4 - January 2023
Fixed: Fixing quick response issue not working on previous version
#### Version 18.8.11 - November 2022
New: Support scale out of alert management rules job
#### Version 18.7.4 - February 2022
* Fixed:
+ Avoid incidents on secondary alerts
+ Generalize alert key fields
+ Execute sub-flow on individual alerts
#### Version 18.6.2 - September 2021
* Fixed:
+ Performance improvement - Optimize execution of large alert batches
+ Fixing execution context to SRO rules only
+ Fixing rules dependency logic
+ Introducing configurable property (max\_application\_for\_ci) instead of hard-coded value
+ Minor typo and variable renaming
#### Version 18.2.6 - July 2021
* New - SRO rules on distributed teams:
+ Enable SRO rules on alert sources from non-SRO integration (without integration ID)
+ Enable SRO rules on CIs impacting SRO services (without integration ID)
+ Support alerts impacting services of different teams
#### Version 18.2.1 - May 2021
* Changed:
+ Performance improvements
+ Fixes
#### Version 18.1.0 - March 2021
* New:
+ Alert rules context - Enable users to set the context for rule execution using key/value pairs
+ Pre-defined conditions - Use pre-defined, script based conditions to enable user-friendly rules setup on SRO screens
+ Alert rules dependency - Support start-to-finish dependency of rule execution
| ---
title: Alert Rules Management release notes
description: Version history for the Alert Rules Management on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - IT Operations Management release notes
---
# Alert Rules Management release notes
Version history for the Alert Rules Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 18.13.2 - February 2025
Fixed: Fixing incident creation logic for reopened alerts.
#### Version 18.13.0 - August 2024
* Changed: Supported scaling out of the Alert Management rule job, specifically for holding execution after the grouping job is completed.
* Fixed:
+ Resolved issue with incident creation when there is an error in the Alert Correlation job.
+ Implemented performance fixes.
#### Version 18.11.4 - August 2023
* Fixed:
+ Handle executions when job is inactive or disabled
+ Fix execution trigger when update and create time are the same for primary alerts
#### Version 18.10.6 - May 2023
* Fixed:
+ Fixing run remediation action alert when legacy alert action is used
+ Fixing the logic of auto-close incident if alert is closed
+ Enforce scope application cross scope access privilege
#### Version 18.9.4 - January 2023
Fixed: Fixing quick response issue not working on previous version
#### Version 18.8.11 - November 2022
New: Support scale out of alert management rules job
#### Version 18.7.4 - February 2022
* Fixed:
+ Avoid incidents on secondary alerts
+ Generalize alert key fields
+ Execute sub-flow on individual alerts
#### Version 18.6.2 - September 2021
* Fixed:
+ Performance improvement - Optimize execution of large alert batches
+ Fixing execution context to SRO rules only
+ Fixing rules dependency logic
+ Introducing configurable property (max\_application\_for\_ci) instead of hard-coded value
+ Minor typo and variable renaming
#### Version 18.2.6 - July 2021
* New - SRO rules on distributed teams:
+ Enable SRO rules on alert sources from non-SRO integration (without integration ID)
+ Enable SRO rules on CIs impacting SRO services (without integration ID)
+ Support alerts impacting services of different teams
#### Version 18.2.1 - May 2021
* Changed:
+ Performance improvements
+ Fixes
#### Version 18.1.0 - March 2021
* New:
+ Alert rules context - Enable users to set the context for rule execution using key/value pairs
+ Pre-defined conditions - Use pre-defined, script based conditions to enable user-friendly rules setup on SRO screens
+ Alert rules dependency - Support start-to-finish dependency of rule execution
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-alignment-planner-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-alignment-planner-workspace.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-alignment-planner-workspace.html | Alignment Planner Workspace release notes | Version history for the Alignment Planner Workspace application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-alignment-planner-workspace.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-alignment-planner-workspace.html"><body id="store-itbm-rn-alignment-planner-workspace"><main role="main"><article role="article" class="dita" id="store-itbm-rn-alignment-planner-workspace" aria-labelledby="title_store-itbm-rn-alignment-planner-workspace">
<h1 class="title topictitle1" id="title_store-itbm-rn-alignment-planner-workspace">Alignment Planner Workspace release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Alignment Planner Workspace application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-alignment-planner-workspace__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d434949e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 5.0.1 - November 2022</dt>
<dd class="dd" id="store-itbm-rn-alignment-planner-workspace__latest-store-itbm-rn-alignment-planner-workspace"><ul class="ul">
<li class="li">New: <ul class="ul">
<li class="li">Lenses: Lens indicate the perspective by which planning managers can plan, prioritize, and fund work. For example, depending on your role, you can plan work from the perspective of a delivery organization,
strategic investment, or product.</li>
<li class="li">Portfolio plans: Portfolio plans are shareable personalized plans that a planning manager can build using lenses.</li>
<li class="li">Portfolio Prioritization: Rank and analyze the work pipeline for a portfolio plan, to prioritize them into roadmaps.</li>
<li class="li">(For SPM Pro licensed users) Automate the actual value of your targets for the goals by collecting the actuals from the tables such as benefit plans, cost plans, surveys/assessments, and PA Indicators.</li>
</ul></li>
<li class="li">Changed: <ul class="ul">
<li class="li">The Backlog page is renamed to Prioritization</li>
<li class="li">Ad Hoc Roadmap is renamed to Free-form roadmaps</li>
<li class="li">The main menu navigation in the workspace is updated to include the following: <ul class="ul">
<li class="li">Home: Contains navigation to Portfolio Plans, Free-form roadmaps, Goals, Prioritization and Portfolio Roadmap</li>
<li class="li">Lists: Contains lists of entities and planning items associated with all the lenses.</li>
</ul></li>
<li class="li">Roadmap preferences are now saved per portfolio plan and not per user. Any personalization settings are applicable to all the users and user groups that a portfolio plan is shared with.</li>
</ul></li>
<li class="li">Removed: Planning Hierarchy and Planning Organizations are no longer supported.</li>
</ul></dd>
<dt class="dt dlterm">Version 4.1.1 - August 2022</dt>
<dd class="dd"><p class="p">New:</p>
<ul class="ul">
<li class="li">Backlog changes</li>
<li class="li"><ul class="ul">
<li class="li">Edit the backlog items inline.</li>
<li class="li">View the Rank as a separate column.</li>
</ul></li>
<li class="li">Roadmap side panel UX improvements</li>
</ul></dd>
<dt class="dt dlterm">Version 4.0.0 - May 2022</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Goals (OKRs): Define and manage your goals in APW to accomplish your organizational plans and drive business outcomes. Note: Accessing the Goals module from the workspace requires a Strategic Portfolio
Management (SPM, formerly ITBM) Pro license.</li>
<li class="li">APW Backlog: <ul class="ul">
<li class="li">Understand the work pipeline for your organization from a single consolidated view.</li>
<li class="li">Organize the backlog list using the features such as grouping and sorting.</li>
<li class="li">Use data points such as planned cost, planned benefit, and associated goal to review backlog items.</li>
</ul></li>
<li class="li">Roadmap item dependencies: Create and manage direct and indirect dependencies at the planning item level on the roadmap.</li>
<li class="li">Apply custom filters to planning hierarchy-based roadmaps.</li>
</ul></li>
<li class="li">Fixed: If the planning organization for a work or planning item (that is associated with a goal already) is changed to an unsupported planning organization, the application now notifies this as an error.</li>
</ul></dd>
<dt class="dt dlterm">Version 3.1.0 - February 2022</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-alignment-planner-workspace__ul_zqx_4qg_jsb">
<li class="li">New:<ul class="ul" id="store-itbm-rn-alignment-planner-workspace__ul_vtp_pqg_jsb">
<li class="li">Guided setup for configuring APW.</li>
<li class="li">Ability to import work items (epics) from Azure Devops into APW, provided the necessary integration app is installed and configured.</li>
<li class="li">Support scrum and SAFe epics using single table in APW.</li>
<li class="li">Next experience modern UI for Alignment Planner Workspace and roadmap component.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 3.0.1 - November 2021</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-alignment-planner-workspace__ul_efs_kyg_4rb">
<li class="li">New:<ul class="ul" id="store-itbm-rn-alignment-planner-workspace__ul_tc1_qyg_4rb">
<li class="li">Planning hierarchy: Work on same planning item at two different organisation levels.
</li>
<li class="li">Roadmap Planning: <ul class="ul" id="store-itbm-rn-alignment-planner-workspace__ul_vc1_qyg_4rb">
<li class="li">Track planning items by creating milestones directly from the roadmap view, except for projects.</li>
<li class="li">Update or delete the milestones that you added to your planning items (except for projects) so that they reflect any change of plans.</li>
<li class="li">For projects, it is recommended to create or edit milestones from the Project workspace because they may impact the associated project plans. However, these project milestones can be accessed (read-only
mode) in APW roadmaps when you integrate APW with Project Portfolio Management.</li>
</ul></li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-alignment-planner-workspace__ul_etd_ryg_4rb">
<li class="li">Planning item's details are editable in side panel</li>
<li class="li">Converted demands are hidden from the roadmap view</li>
<li class="li">View names used by different entities are changed:<ul class="ul" id="store-itbm-rn-alignment-planner-workspace__ul_ftd_ryg_4rb">
<li class="li">Workspace Preview is now APW Preview</li>
<li class="li">Workspace New is now APW new</li>
<li class="li">Workspace Default is now APW Default</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - August 2021</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-alignment-planner-workspace__ul_m5h_znp_mqb">
<li class="li">New module 'Alignment Planner Workspace'.</li>
<li class="li">Organizational planning hierarchy.Roadmaps integrated with planning hierarchy.</li>
<li class="li">Roadmap-level (planning organization-level) milestones.</li>
<li class="li">Tracking mode in roadmaps.</li>
<li class="li">Share Ad Hoc roadmaps with users</li>
<li class="li">Ability to zoom in/out on roadmaps to adjust the timescale</li>
</ul></li>
<li class="li">Changed: Module to navigate to Adhoc roadmaps is renamed from 'Roadmap Planning' to 'Ad Hoc Roadmaps'.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.1 - February 2021</dt>
<dd class="dd">New: Alignment Planner Workspace provides an end-end integrated experience for the ITBM planning personas to plan the organization roadmap and manage it.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-alignment-planner-workspace.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-alignment-planner-workspace.html\"><body id=\"store-itbm-rn-alignment-planner-workspace\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-alignment-planner-workspace\" aria-labelledby=\"title_store-itbm-rn-alignment-planner-workspace\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-alignment-planner-workspace\">Alignment Planner Workspace release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Alignment Planner Workspace application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-alignment-planner-workspace__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d434949e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 5.0.1 - November 2022</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-alignment-planner-workspace__latest-store-itbm-rn-alignment-planner-workspace\"><ul class=\"ul\">\n <li class=\"li\">New: <ul class=\"ul\">\n <li class=\"li\">Lenses: Lens indicate the perspective by which planning managers can plan, prioritize, and fund work. For example, depending on your role, you can plan work from the perspective of a delivery organization,\n strategic investment, or product.</li>\n <li class=\"li\">Portfolio plans: Portfolio plans are shareable personalized plans that a planning manager can build using lenses.</li>\n <li class=\"li\">Portfolio Prioritization: Rank and analyze the work pipeline for a portfolio plan, to prioritize them into roadmaps.</li>\n <li class=\"li\">(For SPM Pro licensed users) Automate the actual value of your targets for the goals by collecting the actuals from the tables such as benefit plans, cost plans, surveys/assessments, and PA Indicators.</li>\n </ul></li>\n <li class=\"li\">Changed: <ul class=\"ul\">\n <li class=\"li\">The Backlog page is renamed to Prioritization</li>\n <li class=\"li\">Ad Hoc Roadmap is renamed to Free-form roadmaps</li>\n <li class=\"li\">The main menu navigation in the workspace is updated to include the following: <ul class=\"ul\">\n <li class=\"li\">Home: Contains navigation to Portfolio Plans, Free-form roadmaps, Goals, Prioritization and Portfolio Roadmap</li>\n <li class=\"li\">Lists: Contains lists of entities and planning items associated with all the lenses.</li>\n </ul></li>\n <li class=\"li\">Roadmap preferences are now saved per portfolio plan and not per user. Any personalization settings are applicable to all the users and user groups that a portfolio plan is shared with.</li>\n </ul></li>\n <li class=\"li\">Removed: Planning Hierarchy and Planning Organizations are no longer supported.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.1.1 - August 2022</dt>\n <dd class=\"dd\"><p class=\"p\">New:</p>\n <ul class=\"ul\">\n <li class=\"li\">Backlog changes</li>\n <li class=\"li\"><ul class=\"ul\">\n <li class=\"li\">Edit the backlog items inline.</li>\n <li class=\"li\">View the Rank as a separate column.</li>\n </ul></li>\n <li class=\"li\">Roadmap side panel UX improvements</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.0 - May 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Goals (OKRs): Define and manage your goals in APW to accomplish your organizational plans and drive business outcomes. Note: Accessing the Goals module from the workspace requires a Strategic Portfolio\n Management (SPM, formerly ITBM) Pro license.</li>\n <li class=\"li\">APW Backlog: <ul class=\"ul\">\n <li class=\"li\">Understand the work pipeline for your organization from a single consolidated view.</li>\n <li class=\"li\">Organize the backlog list using the features such as grouping and sorting.</li>\n <li class=\"li\">Use data points such as planned cost, planned benefit, and associated goal to review backlog items.</li>\n </ul></li>\n <li class=\"li\">Roadmap item dependencies: Create and manage direct and indirect dependencies at the planning item level on the roadmap.</li>\n <li class=\"li\">Apply custom filters to planning hierarchy-based roadmaps.</li>\n </ul></li>\n <li class=\"li\">Fixed: If the planning organization for a work or planning item (that is associated with a goal already) is changed to an unsupported planning organization, the application now notifies this as an error.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1.0 - February 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-alignment-planner-workspace__ul_zqx_4qg_jsb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-alignment-planner-workspace__ul_vtp_pqg_jsb\">\n <li class=\"li\">Guided setup for configuring APW.</li>\n <li class=\"li\">Ability to import work items (epics) from Azure Devops into APW, provided the necessary integration app is installed and configured.</li>\n <li class=\"li\">Support scrum and SAFe epics using single table in APW.</li>\n <li class=\"li\">Next experience modern UI for Alignment Planner Workspace and roadmap component.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.1 - November 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-alignment-planner-workspace__ul_efs_kyg_4rb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-alignment-planner-workspace__ul_tc1_qyg_4rb\">\n <li class=\"li\">Planning hierarchy: Work on same planning item at two different organisation levels.
</li>\n <li class=\"li\">Roadmap Planning: <ul class=\"ul\" id=\"store-itbm-rn-alignment-planner-workspace__ul_vc1_qyg_4rb\">\n <li class=\"li\">Track planning items by creating milestones directly from the roadmap view, except for projects.</li>\n <li class=\"li\">Update or delete the milestones that you added to your planning items (except for projects) so that they reflect any change of plans.</li>\n <li class=\"li\">For projects, it is recommended to create or edit milestones from the Project workspace because they may impact the associated project plans. However, these project milestones can be accessed (read-only\n mode) in APW roadmaps when you integrate APW with Project Portfolio Management.</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-alignment-planner-workspace__ul_etd_ryg_4rb\">\n <li class=\"li\">Planning item's details are editable in side panel</li>\n <li class=\"li\">Converted demands are hidden from the roadmap view</li>\n <li class=\"li\">View names used by different entities are changed:<ul class=\"ul\" id=\"store-itbm-rn-alignment-planner-workspace__ul_ftd_ryg_4rb\">\n <li class=\"li\">Workspace Preview is now APW Preview</li>\n <li class=\"li\">Workspace New is now APW new</li>\n <li class=\"li\">Workspace Default is now APW Default</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - August 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-alignment-planner-workspace__ul_m5h_znp_mqb\">\n <li class=\"li\">New module 'Alignment Planner Workspace'.</li>\n <li class=\"li\">Organizational planning hierarchy.Roadmaps integrated with planning hierarchy.</li>\n <li class=\"li\">Roadmap-level (planning organization-level) milestones.</li>\n <li class=\"li\">Tracking mode in roadmaps.</li>\n <li class=\"li\">Share Ad Hoc roadmaps with users</li>\n <li class=\"li\">Ability to zoom in/out on roadmaps to adjust the timescale</li>\n </ul></li>\n <li class=\"li\">Changed: Module to navigate to Adhoc roadmaps is renamed from 'Roadmap Planning' to 'Ad Hoc Roadmaps'.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.1 - February 2021</dt>\n <dd class=\"dd\">New: Alignment Planner Workspace provides an end-end integrated experience for the ITBM planning personas to plan the organization roadmap and manage it.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Alignment Planner Workspace release notes
Version history for the Alignment Planner Workspace application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.0.1 - November 2022
* New:
+ Lenses: Lens indicate the perspective by which planning managers can plan, prioritize, and fund work. For example, depending on your role, you can plan work from the perspective of a delivery organization,
strategic investment, or product.
+ Portfolio plans: Portfolio plans are shareable personalized plans that a planning manager can build using lenses.
+ Portfolio Prioritization: Rank and analyze the work pipeline for a portfolio plan, to prioritize them into roadmaps.
+ (For SPM Pro licensed users) Automate the actual value of your targets for the goals by collecting the actuals from the tables such as benefit plans, cost plans, surveys/assessments, and PA Indicators.
* Changed:
+ The Backlog page is renamed to Prioritization
+ Ad Hoc Roadmap is renamed to Free-form roadmaps
+ The main menu navigation in the workspace is updated to include the following:
- Home: Contains navigation to Portfolio Plans, Free-form roadmaps, Goals, Prioritization and Portfolio Roadmap
- Lists: Contains lists of entities and planning items associated with all the lenses.
+ Roadmap preferences are now saved per portfolio plan and not per user. Any personalization settings are applicable to all the users and user groups that a portfolio plan is shared with.
* Removed: Planning Hierarchy and Planning Organizations are no longer supported.
#### Version 4.1.1 - August 2022
New:
* Backlog changes
* + Edit the backlog items inline.
+ View the Rank as a separate column.
* Roadmap side panel UX improvements
#### Version 4.0.0 - May 2022
* New:
+ Goals (OKRs): Define and manage your goals in APW to accomplish your organizational plans and drive business outcomes. Note: Accessing the Goals module from the workspace requires a Strategic Portfolio
Management (SPM, formerly ITBM) Pro license.
+ APW Backlog:
- Understand the work pipeline for your organization from a single consolidated view.
- Organize the backlog list using the features such as grouping and sorting.
- Use data points such as planned cost, planned benefit, and associated goal to review backlog items.
+ Roadmap item dependencies: Create and manage direct and indirect dependencies at the planning item level on the roadmap.
+ Apply custom filters to planning hierarchy-based roadmaps.
* Fixed: If the planning organization for a work or planning item (that is associated with a goal already) is changed to an unsupported planning organization, the application now notifies this as an error.
#### Version 3.1.0 - February 2022
* New:
+ Guided setup for configuring APW.
+ Ability to import work items (epics) from Azure Devops into APW, provided the necessary integration app is installed and configured.
+ Support scrum and SAFe epics using single table in APW.
+ Next experience modern UI for Alignment Planner Workspace and roadmap component.
#### Version 3.0.1 - November 2021
* New:
+ Planning hierarchy: Work on same planning item at two different organisation levels.
+ Roadmap Planning:
- Track planning items by creating milestones directly from the roadmap view, except for projects.
- Update or delete the milestones that you added to your planning items (except for projects) so that they reflect any change of plans.
- For projects, it is recommended to create or edit milestones from the Project workspace because they may impact the associated project plans. However, these project milestones can be accessed (read-only
mode) in APW roadmaps when you integrate APW with Project Portfolio Management.
* Changed:
+ Planning item's details are editable in side panel
+ Converted demands are hidden from the roadmap view
+ View names used by different entities are changed:
- Workspace Preview is now APW Preview
- Workspace New is now APW new
- Workspace Default is now APW Default
#### Version 2.0.0 - August 2021
* New:
+ New module 'Alignment Planner Workspace'.
+ Organizational planning hierarchy.Roadmaps integrated with planning hierarchy.
+ Roadmap-level (planning organization-level) milestones.
+ Tracking mode in roadmaps.
+ Share Ad Hoc roadmaps with users
+ Ability to zoom in/out on roadmaps to adjust the timescale
* Changed: Module to navigate to Adhoc roadmaps is renamed from 'Roadmap Planning' to 'Ad Hoc Roadmaps'.
#### Version 1.0.1 - February 2021
New: Alignment Planner Workspace provides an end-end integrated experience for the ITBM planning personas to plan the organization roadmap and manage it.
| ---
title: Alignment Planner Workspace release notes
description: Version history for the Alignment Planner Workspace application on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Alignment Planner Workspace release notes
Version history for the Alignment Planner Workspace application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.0.1 - November 2022
* New:
+ Lenses: Lens indicate the perspective by which planning managers can plan, prioritize, and fund work. For example, depending on your role, you can plan work from the perspective of a delivery organization,
strategic investment, or product.
+ Portfolio plans: Portfolio plans are shareable personalized plans that a planning manager can build using lenses.
+ Portfolio Prioritization: Rank and analyze the work pipeline for a portfolio plan, to prioritize them into roadmaps.
+ (For SPM Pro licensed users) Automate the actual value of your targets for the goals by collecting the actuals from the tables such as benefit plans, cost plans, surveys/assessments, and PA Indicators.
* Changed:
+ The Backlog page is renamed to Prioritization
+ Ad Hoc Roadmap is renamed to Free-form roadmaps
+ The main menu navigation in the workspace is updated to include the following:
- Home: Contains navigation to Portfolio Plans, Free-form roadmaps, Goals, Prioritization and Portfolio Roadmap
- Lists: Contains lists of entities and planning items associated with all the lenses.
+ Roadmap preferences are now saved per portfolio plan and not per user. Any personalization settings are applicable to all the users and user groups that a portfolio plan is shared with.
* Removed: Planning Hierarchy and Planning Organizations are no longer supported.
#### Version 4.1.1 - August 2022
New:
* Backlog changes
* + Edit the backlog items inline.
+ View the Rank as a separate column.
* Roadmap side panel UX improvements
#### Version 4.0.0 - May 2022
* New:
+ Goals (OKRs): Define and manage your goals in APW to accomplish your organizational plans and drive business outcomes. Note: Accessing the Goals module from the workspace requires a Strategic Portfolio
Management (SPM, formerly ITBM) Pro license.
+ APW Backlog:
- Understand the work pipeline for your organization from a single consolidated view.
- Organize the backlog list using the features such as grouping and sorting.
- Use data points such as planned cost, planned benefit, and associated goal to review backlog items.
+ Roadmap item dependencies: Create and manage direct and indirect dependencies at the planning item level on the roadmap.
+ Apply custom filters to planning hierarchy-based roadmaps.
* Fixed: If the planning organization for a work or planning item (that is associated with a goal already) is changed to an unsupported planning organization, the application now notifies this as an error.
#### Version 3.1.0 - February 2022
* New:
+ Guided setup for configuring APW.
+ Ability to import work items (epics) from Azure Devops into APW, provided the necessary integration app is installed and configured.
+ Support scrum and SAFe epics using single table in APW.
+ Next experience modern UI for Alignment Planner Workspace and roadmap component.
#### Version 3.0.1 - November 2021
* New:
+ Planning hierarchy: Work on same planning item at two different organisation levels.
+ Roadmap Planning:
- Track planning items by creating milestones directly from the roadmap view, except for projects.
- Update or delete the milestones that you added to your planning items (except for projects) so that they reflect any change of plans.
- For projects, it is recommended to create or edit milestones from the Project workspace because they may impact the associated project plans. However, these project milestones can be accessed (read-only
mode) in APW roadmaps when you integrate APW with Project Portfolio Management.
* Changed:
+ Planning item's details are editable in side panel
+ Converted demands are hidden from the roadmap view
+ View names used by different entities are changed:
- Workspace Preview is now APW Preview
- Workspace New is now APW new
- Workspace Default is now APW Default
#### Version 2.0.0 - August 2021
* New:
+ New module 'Alignment Planner Workspace'.
+ Organizational planning hierarchy.Roadmaps integrated with planning hierarchy.
+ Roadmap-level (planning organization-level) milestones.
+ Tracking mode in roadmaps.
+ Share Ad Hoc roadmaps with users
+ Ability to zoom in/out on roadmaps to adjust the timescale
* Changed: Module to navigate to Adhoc roadmaps is renamed from 'Roadmap Planning' to 'Ad Hoc Roadmaps'.
#### Version 1.0.1 - February 2021
New: Alignment Planner Workspace provides an end-end integrated experience for the ITBM planning personas to plan the organization roadmap and manage it.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apm-digital-integration-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apm-digital-integration-mgmt.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-apm-digital-integration-mgmt.html | Application Portfolio Management Digital Integration Management release notes | Version history for the Application Portfolio Management Digital Integration Management on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Enterprise Architecture release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apm-digital-integration-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apm-digital-integration-mgmt.html"><body id="store-itbm-rn-apm-digital-integration-mgmt"><main role="main"><article role="article" class="dita" id="store-itbm-rn-apm-digital-integration-mgmt" aria-labelledby="title_store-itbm-rn-apm-digital-integration-mgmt">
<h1 class="title topictitle1" id="title_store-itbm-rn-apm-digital-integration-mgmt">Application Portfolio Management Digital Integration Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Application Portfolio Management Digital Integration Management on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-apm-digital-integration-mgmt__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d130251e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.2.0 - May 2024</dt>
<dd class="dd" id="store-itbm-rn-apm-digital-integration-mgmt__latest-store-itbm-rn-apm-digital-integration-mgmt">
<ul class="ul">
<li class="li">New: Relate a Digital Interface with CMDB API.</li>
<li class="li">Fixed: Lifecycle fields not showing correct data.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.0 - August 2023</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-apm-digital-integration-mgmt__ul_f5m_qdr_hyb">
<li class="li">New: Added Subscriber Digital Interface column in the Digital Integration (sn_apm_di_digital_integration) table.</li>
<li class="li">Changed: Updated labels 'New Digital Interface' to 'New Provided Digital Interface' and 'Digital Interface' to 'Provider Digital Interface'.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2023</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-apm-digital-integration-mgmt__ul_mdl_gy3_mxb">
<li class="li">The increasing applications and promotion of micro-service architectures are resulting in a large increase in the number of applications and their integrations. With limited governance to connect applications and
with the lack of information on how to track and how these applications interact, production issues are hard to troubleshoot.</li>
<li class="li">Digital integration management is a capability in Application Portfolio Management that helps manage all application integrations effectively by enabling modeling for APIs and integrations. Digital integration
management provides detailed information about integrations such as apps names, versions, type, data flow direction, and middleware used. The model enables an easy way to document, visualize and understand the
landscape of APIs and their related business applications.</li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apm-digital-integration-mgmt.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apm-digital-integration-mgmt.html\"><body id=\"store-itbm-rn-apm-digital-integration-mgmt\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-apm-digital-integration-mgmt\" aria-labelledby=\"title_store-itbm-rn-apm-digital-integration-mgmt\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-apm-digital-integration-mgmt\">Application Portfolio Management Digital Integration Management release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Application Portfolio Management Digital Integration Management on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-apm-digital-integration-mgmt__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d130251e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.2.0 - May 2024</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-apm-digital-integration-mgmt__latest-store-itbm-rn-apm-digital-integration-mgmt\">\n <ul class=\"ul\">\n <li class=\"li\">New: Relate a Digital Interface with CMDB API.</li>\n <li class=\"li\">Fixed: Lifecycle fields not showing correct data.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - August 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-apm-digital-integration-mgmt__ul_f5m_qdr_hyb\">\n <li class=\"li\">New: Added Subscriber Digital Interface column in the Digital Integration (sn_apm_di_digital_integration) table.</li>\n <li class=\"li\">Changed: Updated labels 'New Digital Interface' to 'New Provided Digital Interface' and 'Digital Interface' to 'Provider Digital Interface'.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-apm-digital-integration-mgmt__ul_mdl_gy3_mxb\">\n <li class=\"li\">The increasing applications and promotion of micro-service architectures are resulting in a large increase in the number of applications and their integrations. With limited governance to connect applications and\n with the lack of information on how to track and how these applications interact, production issues are hard to troubleshoot.</li>\n <li class=\"li\">Digital integration management is a capability in Application Portfolio Management that helps manage all application integrations effectively by enabling modeling for APIs and integrations. Digital integration\n management provides detailed information about integrations such as apps names, versions, type, data flow direction, and middleware used. The model enables an easy way to document, visualize and understand the\n landscape of APIs and their related business applications.</li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Application Portfolio Management Digital Integration Management release notes
Version history for the Application Portfolio Management Digital Integration Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.0 - May 2024
* New: Relate a Digital Interface with CMDB API.
* Fixed: Lifecycle fields not showing correct data.
#### Version 1.1.0 - August 2023
* New: Added Subscriber Digital Interface column in the Digital Integration (sn\_apm\_di\_digital\_integration) table.
* Changed: Updated labels 'New Digital Interface' to 'New Provided Digital Interface' and 'Digital Interface' to 'Provider Digital Interface'.
#### Version 1.0.0 - February 2023
* The increasing applications and promotion of micro-service architectures are resulting in a large increase in the number of applications and their integrations. With limited governance to connect applications and
with the lack of information on how to track and how these applications interact, production issues are hard to troubleshoot.
* Digital integration management is a capability in Application Portfolio Management that helps manage all application integrations effectively by enabling modeling for APIs and integrations. Digital integration
management provides detailed information about integrations such as apps names, versions, type, data flow direction, and middleware used. The model enables an easy way to document, visualize and understand the
landscape of APIs and their related business applications.
| ---
title: Application Portfolio Management Digital Integration Management release notes
description: Version history for the Application Portfolio Management Digital Integration
Management on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Enterprise Architecture release notes
---
# Application Portfolio Management Digital Integration Management release notes
Version history for the Application Portfolio Management Digital Integration Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.0 - May 2024
* New: Relate a Digital Interface with CMDB API.
* Fixed: Lifecycle fields not showing correct data.
#### Version 1.1.0 - August 2023
* New: Added Subscriber Digital Interface column in the Digital Integration (sn\_apm\_di\_digital\_integration) table.
* Changed: Updated labels 'New Digital Interface' to 'New Provided Digital Interface' and 'Digital Interface' to 'Provider Digital Interface'.
#### Version 1.0.0 - February 2023
* The increasing applications and promotion of micro-service architectures are resulting in a large increase in the number of applications and their integrations. With limited governance to connect applications and
with the lack of information on how to track and how these applications interact, production issues are hard to troubleshoot.
* Digital integration management is a capability in Application Portfolio Management that helps manage all application integrations effectively by enabling modeling for APIs and integrations. Digital integration
management provides detailed information about integrations such as apps names, versions, type, data flow direction, and middleware used. The model enables an easy way to document, visualize and understand the
landscape of APIs and their related business applications.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apm-integration-policy-compliance.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apm-integration-policy-compliance.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-apm-integration-policy-compliance.html | Application Portfolio Management integration with Policy and Compliance release notes | Version history for the IT Business Management Application Portfolio Management integration with Policy and Compliance on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Enterprise Architecture release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apm-integration-policy-compliance.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apm-integration-policy-compliance.html"><body id="store-itbm-rn-apm-integration-policy-compliance"><main role="main"><article role="article" class="dita" id="store-itbm-rn-apm-integration-policy-compliance" aria-labelledby="title_store-itbm-rn-apm-integration-policy-compliance">
<h1 class="title topictitle1" id="title_store-itbm-rn-apm-integration-policy-compliance">Application Portfolio Management integration with Policy and Compliance release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the IT Business Management Application Portfolio Management integration with Policy and Compliance on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-apm-integration-policy-compliance__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d127532e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.3 - May 2023</dt>
<dd class="dd" id="store-itbm-rn-apm-integration-policy-compliance__latest-apm-integration-policy-compliance">Patch release without any functional change.</dd>
<dt class="dt dlterm">Version 1.0.2 - December 2020</dt>
<dd class="dd">Fixed: Bug fixes.</dd>
<dt class="dt dlterm">Version 1.0.1 - October 2020</dt>
<dd class="dd"><ul class="ul">
<li class="li">This app integrates APM with the GRC: Policy and Compliance Management app published by the GRC (Risk) product of ServiceNow. With this integration, the application owner will be able to view the following on the
Business Application record:<ul class="ul" id="store-itbm-rn-apm-integration-policy-compliance__ul_dwh_kwz_fnb">
<li class="li">Controls</li>
<li class="li">Compliance status of the controls</li>
<li class="li">Issues (resulting from non-compliant controls)</li>
<li class="li">Tasks (that need to be completed to close the issues and achieve compliance with controls)</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Application Portfolio Management integration with Policy and Compliance release notes
Version history for the IT Business Management Application Portfolio Management integration with Policy and Compliance on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.3 - May 2023
Patch release without any functional change.
#### Version 1.0.2 - December 2020
Fixed: Bug fixes.
#### Version 1.0.1 - October 2020
* This app integrates APM with the GRC: Policy and Compliance Management app published by the GRC (Risk) product of ServiceNow. With this integration, the application owner will be able to view the following on the
Business Application record:
+ Controls
+ Compliance status of the controls
+ Issues (resulting from non-compliant controls)
+ Tasks (that need to be completed to close the issues and achieve compliance with controls)
| ---
title: Application Portfolio Management integration with Policy and Compliance release
notes
description: Version history for the IT Business Management Application Portfolio
Management integration with Policy and Compliance on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Enterprise Architecture release notes
---
# Application Portfolio Management integration with Policy and Compliance release notes
Version history for the IT Business Management Application Portfolio Management integration with Policy and Compliance on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.3 - May 2023
Patch release without any functional change.
#### Version 1.0.2 - December 2020
Fixed: Bug fixes.
#### Version 1.0.1 - October 2020
* This app integrates APM with the GRC: Policy and Compliance Management app published by the GRC (Risk) product of ServiceNow. With this integration, the application owner will be able to view the following on the
Business Application record:
+ Controls
+ Compliance status of the controls
+ Issues (resulting from non-compliant controls)
+ Tasks (that need to be completed to close the issues and achieve compliance with controls)
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apm-integration-risk-management.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apm-integration-risk-management.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-apm-integration-risk-management.html | Application Portfolio Management integration with Risk Management release notes | Version history for the IT Business Management Application Portfolio Management integration with Risk Management on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Enterprise Architecture release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apm-integration-risk-management.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apm-integration-risk-management.html"><body id="store-itbm-rn-apm-integration-risk-management"><main role="main"><article role="article" class="dita" id="store-itbm-rn-apm-integration-risk-management" aria-labelledby="title_store-itbm-rn-apm-integration-risk-management">
<h1 class="title topictitle1" id="title_store-itbm-rn-apm-integration-risk-management">Application Portfolio Management integration with Risk Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the IT Business Management Application Portfolio Management integration with Risk Management on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-apm-integration-risk-management__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d220526e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.2 - May 2023</dt>
<dd class="dd" id="store-itbm-rn-apm-integration-risk-management__latest-apm-integration-risk-management">Patch release without any functional changes.</dd>
<dt class="dt dlterm">Version 1.0.1 - October 2020</dt>
<dd class="dd">Integrates APM with the GRC: Advanced Risk app for business application risk assessment</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Application Portfolio Management integration with Risk Management release notes
Version history for the IT Business Management Application Portfolio Management integration with Risk Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.2 - May 2023
Patch release without any functional changes.
#### Version 1.0.1 - October 2020
Integrates APM with the GRC: Advanced Risk app for business application risk assessment
| ---
title: Application Portfolio Management integration with Risk Management release notes
description: Version history for the IT Business Management Application Portfolio
Management integration with Risk Management on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Enterprise Architecture release notes
---
# Application Portfolio Management integration with Risk Management release notes
Version history for the IT Business Management Application Portfolio Management integration with Risk Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.2 - May 2023
Patch release without any functional changes.
#### Version 1.0.1 - October 2020
Integrates APM with the GRC: Advanced Risk app for business application risk assessment
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apw-ado.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apw-ado.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-apw-ado.html | Alignment Planner Workspace integration with Azure DevOps (ADO) release notes | Version history for the Alignment Planner Workspace integration with Azure DevOps (ADO) on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apw-ado.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apw-ado.html"><body id="store-itbm-rn-apw-ado"><main role="main"><article role="article" class="dita" id="store-itbm-rn-apw-ado" aria-labelledby="title_store-itbm-rn-apw-ado">
<h1 class="title topictitle1" id="title_store-itbm-rn-apw-ado"><span class="ph">Alignment Planner Workspace</span> integration with Azure DevOps (ADO) release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Alignment Planner Workspace</span> integration with Azure DevOps (ADO) on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-apw-ado__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d585473e61" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.0 - May 2022</dt>
<dd class="dd" id="store-itbm-rn-apw-ado__latest-store-itbm-rn-apw-ado"><ul class="ul" id="store-itbm-rn-apw-ado__ul_cdk_fqg_jtb">
<li class="li">New:<ul class="ul">
<li class="li">Introduced guided setup and added support for domain separation, localization, custom table map, boolean field map, bi-directional syncing of attachments, explicit unlinking of work items from Azure DevOps,
refresh areas, handling of changes in Azure DevOps projects/areas.</li>
<li class="li">Ability to bulk import work items</li>
<li class="li">Added scheduled jobs to fetch Azure DevOps areas</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - February 2022</dt>
<dd class="dd">Enable bidirectional synchronization of work items between ServiceNow Alignment Planner Workspace (APW) and Microsoft Azure DevOps. Plan your work in APW and execute it in Azure DevOps. The bidirectional sync of records
ensures that your progress is up to date on both the platforms.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apw-ado.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apw-ado.html\"><body id=\"store-itbm-rn-apw-ado\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-apw-ado\" aria-labelledby=\"title_store-itbm-rn-apw-ado\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-apw-ado\"><span class=\"ph\">Alignment Planner Workspace</span> integration with Azure DevOps (ADO) release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Alignment Planner Workspace</span> integration with Azure DevOps (ADO) on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-apw-ado__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d585473e61\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.1.0 - May 2022</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-apw-ado__latest-store-itbm-rn-apw-ado\"><ul class=\"ul\" id=\"store-itbm-rn-apw-ado__ul_cdk_fqg_jtb\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Introduced guided setup and added support for domain separation, localization, custom table map, boolean field map, bi-directional syncing of attachments, explicit unlinking of work items from Azure DevOps,\n refresh areas, handling of changes in Azure DevOps projects/areas.</li>\n <li class=\"li\">Ability to bulk import work items</li>\n <li class=\"li\">Added scheduled jobs to fetch Azure DevOps areas</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2022</dt>\n <dd class=\"dd\">Enable bidirectional synchronization of work items between ServiceNow Alignment Planner Workspace (APW) and Microsoft Azure DevOps. Plan your work in APW and execute it in Azure DevOps. The bidirectional sync of records\n ensures that your progress is up to date on both the platforms.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
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} | # Alignment Planner Workspace integration with Azure DevOps (ADO) release notes
Version history for the Alignment Planner Workspace integration with Azure DevOps (ADO) on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - May 2022
* New:
+ Introduced guided setup and added support for domain separation, localization, custom table map, boolean field map, bi-directional syncing of attachments, explicit unlinking of work items from Azure DevOps,
refresh areas, handling of changes in Azure DevOps projects/areas.
+ Ability to bulk import work items
+ Added scheduled jobs to fetch Azure DevOps areas
#### Version 1.0.0 - February 2022
Enable bidirectional synchronization of work items between ServiceNow Alignment Planner Workspace (APW) and Microsoft Azure DevOps. Plan your work in APW and execute it in Azure DevOps. The bidirectional sync of records
ensures that your progress is up to date on both the platforms.
| ---
title: Alignment Planner Workspace integration with Azure DevOps (ADO) release notes
description: Version history for the Alignment Planner Workspace integration with
Azure DevOps (ADO) on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Alignment Planner Workspace integration with Azure DevOps (ADO) release notes
Version history for the Alignment Planner Workspace integration with Azure DevOps (ADO) on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - May 2022
* New:
+ Introduced guided setup and added support for domain separation, localization, custom table map, boolean field map, bi-directional syncing of attachments, explicit unlinking of work items from Azure DevOps,
refresh areas, handling of changes in Azure DevOps projects/areas.
+ Ability to bulk import work items
+ Added scheduled jobs to fetch Azure DevOps areas
#### Version 1.0.0 - February 2022
Enable bidirectional synchronization of work items between ServiceNow Alignment Planner Workspace (APW) and Microsoft Azure DevOps. Plan your work in APW and execute it in Azure DevOps. The bidirectional sync of records
ensures that your progress is up to date on both the platforms.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apw-integrations-ppm-agilev2.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apw-integrations-ppm-agilev2.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-apw-integrations-ppm-agilev2.html | Alignment Planner Workspace integrations for PPM and Agile 2.0 release notes | Version history for the Alignment Planner Workspace integrations for PPM and Agile 2.0 application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apw-integrations-ppm-agilev2.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apw-integrations-ppm-agilev2.html"><body id="store-itbm-rn-apw-integrations-ppm-agilev2"><main role="main"><article role="article" class="dita" id="store-itbm-rn-apw-integrations-ppm-agilev2" aria-labelledby="title_store-itbm-rn-apw-integrations-ppm-agilev2">
<h1 class="title topictitle1" id="title_store-itbm-rn-apw-integrations-ppm-agilev2"><span class="ph">Alignment Planner Workspace</span> integrations for PPM and Agile 2.0 release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Alignment Planner Workspace</span> integrations for PPM and Agile 2.0 application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-apw-integrations-ppm-agilev2__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d168037e61" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 3.0.0 - February 2022</dt>
<dd class="dd" id="store-itbm-rn-apw-integrations-ppm-agilev2__latest-store-itbm-rn-apw-integrations-ppm-agilev2"><ul class="ul" id="store-itbm-rn-apw-integrations-ppm-agilev2__ul_fww_hpz_3sb">
<li class="li">New:<ul class="ul" id="store-itbm-rn-apw-integrations-ppm-agilev2__ul_rrr_jpz_3sb">
<li class="li">Introducing a new table map for SAFe Epic to support integration of SAFe Epics between APW and SAFe plugins.</li>
<li class="li">Guided setup is now available for configuring APW Integration with PPM / Agile2.0 / SAFe</li>
</ul></li>
<li class="li">Fixed: Project milestone integration with APW is now supported for Teamspace projects.</li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - November 2021</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-apw-integrations-ppm-agilev2__ul_ird_p1h_4rb">
<li class="li">Supports integration of project milestones from Project Workspace to APW.</li>
<li class="li">Maps primary goal field for projects, demands, scrum epics between APW and PPM / Agile 2.0.</li>
<li class="li">New table map template for mapping milestones.</li>
</ul></li>
<li class="li">Changed: Adds planning organization field on scrum epic. This field is used in the scrum epic table map to map planning organization fields. In the previous release, Top portfolio field was mapped to planning
organization field.</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apw-integrations-ppm-agilev2.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-apw-integrations-ppm-agilev2.html\"><body id=\"store-itbm-rn-apw-integrations-ppm-agilev2\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-apw-integrations-ppm-agilev2\" aria-labelledby=\"title_store-itbm-rn-apw-integrations-ppm-agilev2\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-apw-integrations-ppm-agilev2\"><span class=\"ph\">Alignment Planner Workspace</span> integrations for PPM and Agile 2.0 release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Alignment Planner Workspace</span> integrations for PPM and Agile 2.0 application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-apw-integrations-ppm-agilev2__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d168037e61\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 3.0.0 - February 2022</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-apw-integrations-ppm-agilev2__latest-store-itbm-rn-apw-integrations-ppm-agilev2\"><ul class=\"ul\" id=\"store-itbm-rn-apw-integrations-ppm-agilev2__ul_fww_hpz_3sb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-apw-integrations-ppm-agilev2__ul_rrr_jpz_3sb\">\n <li class=\"li\">Introducing a new table map for SAFe Epic to support integration of SAFe Epics between APW and SAFe plugins.</li>\n <li class=\"li\">Guided setup is now available for configuring APW Integration with PPM / Agile2.0 / SAFe</li>\n </ul></li>\n <li class=\"li\">Fixed: Project milestone integration with APW is now supported for Teamspace projects.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - November 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-apw-integrations-ppm-agilev2__ul_ird_p1h_4rb\">\n <li class=\"li\">Supports integration of project milestones from Project Workspace to APW.</li>\n <li class=\"li\">Maps primary goal field for projects, demands, scrum epics between APW and PPM / Agile 2.0.</li>\n <li class=\"li\">New table map template for mapping milestones.</li>\n </ul></li>\n <li class=\"li\">Changed: Adds planning organization field on scrum epic. This field is used in the scrum epic table map to map planning organization fields. In the previous release, Top portfolio field was mapped to planning\n organization field.</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Alignment Planner Workspace integrations for PPM and Agile 2.0 release notes
Version history for the Alignment Planner Workspace integrations for PPM and Agile 2.0 application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.0 - February 2022
* New:
+ Introducing a new table map for SAFe Epic to support integration of SAFe Epics between APW and SAFe plugins.
+ Guided setup is now available for configuring APW Integration with PPM / Agile2.0 / SAFe
* Fixed: Project milestone integration with APW is now supported for Teamspace projects.
#### Version 2.0.0 - November 2021
* New:
+ Supports integration of project milestones from Project Workspace to APW.
+ Maps primary goal field for projects, demands, scrum epics between APW and PPM / Agile 2.0.
+ New table map template for mapping milestones.
* Changed: Adds planning organization field on scrum epic. This field is used in the scrum epic table map to map planning organization fields. In the previous release, Top portfolio field was mapped to planning
organization field.
| ---
title: Alignment Planner Workspace integrations for PPM and Agile 2.0 release notes
description: Version history for the Alignment Planner Workspace integrations for
PPM and Agile 2.0 application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Alignment Planner Workspace integrations for PPM and Agile 2.0 release notes
Version history for the Alignment Planner Workspace integrations for PPM and Agile 2.0 application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.0 - February 2022
* New:
+ Introducing a new table map for SAFe Epic to support integration of SAFe Epics between APW and SAFe plugins.
+ Guided setup is now available for configuring APW Integration with PPM / Agile2.0 / SAFe
* Fixed: Project milestone integration with APW is now supported for Teamspace projects.
#### Version 2.0.0 - November 2021
* New:
+ Supports integration of project milestones from Project Workspace to APW.
+ Maps primary goal field for projects, demands, scrum epics between APW and PPM / Agile 2.0.
+ New table map template for mapping milestones.
* Changed: Adds planning organization field on scrum epic. This field is used in the scrum epic table map to map planning organization fields. In the previous release, Top portfolio field was mapped to planning
organization field.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-collaboration-applications-common.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-collaboration-applications-common.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-collaboration-applications-common.html | Collaboration applications - common release notes | Version history for the Collaboration applications - common on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-collaboration-applications-common.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-collaboration-applications-common.html"><body id="store-itbm-rn-collaboration-applications-common"><main role="main"><article role="article" class="dita" id="store-itbm-rn-collaboration-applications-common" aria-labelledby="title_store-itbm-rn-collaboration-applications-common">
<h1 class="title topictitle1" id="title_store-itbm-rn-collaboration-applications-common">Collaboration applications - common release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Collaboration applications - common on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-collaboration-applications-common__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d50502e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - August 2020</dt>
<dd class="dd" id="store-itbm-rn-collaboration-applications-common__latest-collaboration-application-common"><ul class="ul" id="store-itbm-rn-collaboration-applications-common__ul_mv2_1y3_mxb">
<li class="li">Initial release.</li>
<li class="li">This app will be utilized as a common app by other BUs as well to manage the channel id on integrating their application with collaboration applications such as Slack & MS Teams.</li>
<li class="li">This will not be available for customers as a standalone download application.</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Collaboration applications - common release notes
Version history for the Collaboration applications - common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2020
* Initial release.
* This app will be utilized as a common app by other BUs as well to manage the channel id on integrating their application with collaboration applications such as Slack & MS Teams.
* This will not be available for customers as a standalone download application.
| ---
title: Collaboration applications - common release notes
description: Version history for the Collaboration applications - common on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Collaboration applications - common release notes
Version history for the Collaboration applications - common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2020
* Initial release.
* This app will be utilized as a common app by other BUs as well to manage the channel id on integrating their application with collaboration applications such as Slack & MS Teams.
* This will not be available for customers as a standalone download application.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-collaboration-for-ppm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-collaboration-for-ppm.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-collaboration-for-ppm.html | PPM Collaboration release notes | Version history for the PPM Collaboration on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-collaboration-for-ppm.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-collaboration-for-ppm.html"><body id="store-itbm-rn-collaboration-for-ppm"><main role="main"><article role="article" class="dita" id="store-itbm-rn-collaboration-for-ppm" aria-labelledby="title_store-itbm-rn-collaboration-for-ppm">
<h1 class="title topictitle1" id="title_store-itbm-rn-collaboration-for-ppm">PPM Collaboration release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the PPM Collaboration on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-collaboration-for-ppm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d595326e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - November 2024</dt>
<dd class="dd" id="store-itbm-rn-collaboration-for-ppm__latest-collabration-ppm">
<ul class="ul">
<li class="li">Changed: Client callable Script includes to be more secure.</li>
<li class="li">Fixed: Minor bug.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.1 - May 2023</dt>
<dd class="dd">Updated for localization support.</dd>
<dt class="dt dlterm">Version 2.0.0 - January 2021</dt>
<dd class="dd">
<p class="p">New: Support for Microsoft Teams as a project collaboration tool to facilitate active and timely communication about the project.</p>
</dd>
<dt class="dt dlterm">Version 1.0.0 - August 2020</dt>
<dd class="dd">
<p class="p">Initial release. PPM Collaboration utilizes Slack as a project collaboration tool to facilitate active and timely communication about the project. The project manager, users, and any other stakeholders added to the
project channel can easily stay up to date with the project status and chat with other members.</p>
</dd>
</dl>
</section>
</div>
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} | # PPM Collaboration release notes
Version history for the PPM Collaboration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2024
* Changed: Client callable Script includes to be more secure.
* Fixed: Minor bug.
#### Version 2.0.1 - May 2023
Updated for localization support.
#### Version 2.0.0 - January 2021
New: Support for Microsoft Teams as a project collaboration tool to facilitate active and timely communication about the project.
#### Version 1.0.0 - August 2020
Initial release. PPM Collaboration utilizes Slack as a project collaboration tool to facilitate active and timely communication about the project. The project manager, users, and any other stakeholders added to the
project channel can easily stay up to date with the project status and chat with other members.
| ---
title: PPM Collaboration release notes
description: Version history for the PPM Collaboration on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# PPM Collaboration release notes
Version history for the PPM Collaboration on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2024
* Changed: Client callable Script includes to be more secure.
* Fixed: Minor bug.
#### Version 2.0.1 - May 2023
Updated for localization support.
#### Version 2.0.0 - January 2021
New: Support for Microsoft Teams as a project collaboration tool to facilitate active and timely communication about the project.
#### Version 1.0.0 - August 2020
Initial release. PPM Collaboration utilizes Slack as a project collaboration tool to facilitate active and timely communication about the project. The project manager, users, and any other stakeholders added to the
project channel can easily stay up to date with the project status and chat with other members.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-collaborative-work-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-collaborative-work-mgmt.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-collaborative-work-mgmt.html | Collaborative Work Management release notes | Version history for the Collaborative Work Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-collaborative-work-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-collaborative-work-mgmt.html"><body id="store-itbm-rn-collaborative-work-mgmt"><main role="main"><article role="article" class="dita" id="store-itbm-rn-collaborative-work-mgmt" aria-labelledby="title_store-itbm-rn-collaborative-work-mgmt">
<h1 class="title topictitle1" id="title_store-itbm-rn-collaborative-work-mgmt"><span class="ph">Collaborative Work Management</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Collaborative Work Management</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-collaborative-work-mgmt__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d496368e67" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 7.0.0 - August 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Connected work in CWM: Bring any task type work item across the ServiceNow platform into a CWM Board</li>
<li class="li">Sprint planning in CWM: Support Agile methodology of planning work and executing them in sprints for a CWM Board</li>
<li class="li">Kanban view supports filtering work items based on their types</li>
</ul>
</li>
<li class="li">Enhancements:<ul class="ul">
<li class="li">Only Space Owners will receive the email to approve/reject the CWM permission request</li>
<li class="li">CWM Content tree now supports drag and drop</li>
<li class="li">CWM templates for Boards: <ul class="ul">
<li class="li">While applying a Board template, in template preview you can see the number of Board views, and custom task types that is included in the template. There is Board views dropdown in the preview along with an info
icon suggesting which views(list/Gantt/Kanban/Sprint planning) are enabled</li>
<li class="li">While saving a Board as a template, choose between saving the current view or all shared views. You can see the number of Board views, CWM custom task types that will be included into this template.</li>
</ul>
</li>
<li class="li">Keyboard shortcuts to Create Space, Board, and Doc</li>
</ul>
</li>
</ul></dd>
<dt class="dt dlterm">Version 6.0.3 - June 2025</dt>
<dd class="dd" id="store-itbm-rn-collaborative-work-mgmt__latest-store-itbm-rn-collaborative-work-mgmt">Minor fixes and improvements.</dd>
<dt class="dt dlterm">Version 6.0.0 - May 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_dnd_qsb_cfc">
<li class="li">Improved focus and navigation <ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_e4d_qsb_cfc">
<li class="li">Single Space view in navigation panel: To minimize distractions and help improve focus, the left navigation panel now displays only the currently active space. Switch between spaces using a newly introduced
dropdown menu, offering a cleaner and more focused experience.</li>
<li class="li">Resizable and collapsible navigation panel: The left panel is now resizable and can also be collapsed entirely which allows customization of the workspace layout according to your preferences and screen size.</li>
</ul>
</li>
<li class="li">Workspace-level search: Search across Spaces, Boards, and Documents within the CWM workspace. Search results provide direct navigation, allowing quick access to the required item.</li>
<li class="li">Visual feedback for task Completion in the List view <ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_f4d_qsb_cfc">
<li class="li">When an individual task is completed, a brief visual effect is shown at the cell level.</li>
<li class="li">When all tasks in a board are marked complete, a board-level animation provides visual confirmation of full completion.</li>
</ul>
</li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_lhy_qsb_cfc">
<li class="li">Reordering of child tasks: Child tasks in the List view can now be reorderd, improving readability and simplifying error identification.</li>
<li class="li">Automation step numbering: Automations now include step-wise numbering, making it easier to identify errors and detect cycles. This improvement simplifies troubleshooting and improves clarity when configuring complex
automation flows.</li>
</ul></li>
<li class="li">Removed: Data Model Simplification: The sn_cwm_task_custom table is deprecated. All its columns are merged into the sn_cwm_task table.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 5.0.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Requesting access to a Space or Board from its URL<ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_my3_2w2_d2c">
<li class="li">CWM users can quickly request access to a Space or Board through the Request access button which sends an actionable email request to the Space owner</li>
<li class="li">Space owners can approve or reject the request directly from the email without having to open the CWM workspace</li>
</ul></li>
<li class="li">Requesting to elevate user access role to Editor<ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_bhc_fw2_d2c">
<li class="li">Understand if your access to the Board is limited to the Viewer role using the Viewing mode indicator on the Board header. Selecting the indicator enables you to send a request to the Space owner to elevate your role
to Editor. Managing access in the Share permissions modal Easily identify users who already have access to your Space and the users who requested access, using the following two sections in the Share permissions modal.<ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_d5v_fw2_d2c">
<li class="li">People with Access section: Manage the access level of existing collaborators to Editor, Viewer, or Owner, or remove them from the Space</li>
<li class="li">Pending Access section: Review requests from users and choose to grant or deny them access to your Space</li>
</ul></li>
</ul></li>
<li class="li">Managing Space permissions for task assignees and other users</li>
<li class="li">Identify task assignees who don't have access to the workspace through a lock icon next to the user name. This icon is visible in the columns of the type People, such as Assigned to, Additional Assignee, and Assignment
group, in the List view of the Board.</li>
<li class="li">You can either use the workspace prompt to grant them Viewer access or choose to manage their access level later from the Share permissions modal. Share task details with Task URLs</li>
<li class="li">Copy a link to the specific CWM Task record to share with team members and stakeholders. The task opens in the side panel in the context of the Board that it belongs to, eliminating the need to search through multiple
items on the Board. Real-time collaboration in Docs</li>
<li class="li">Edit a Doc page concurrently with multiple other editors. Colored cursors denote the current location of editors on the page. You can choose to show or hide these indicators. UI changes Numbering on automation cards</li>
<li class="li">Instead of record numbers, Board automation cards show a sequential list numbering of 1, 2, 3, and so on. Error messages use these list numbers so you can easily identify an existing automation from the list of available
automations for the Board. Changed in this release: Improved user experience for Board views</li>
<li class="li">Avoid accidentally losing your Board view edits with the help of a workspace prompt that indicates you have unsaved changes. This prompt is displayed when you try to navigate away from the Board or refresh the browser tab.
Improved user experience for copying links of Boards</li>
<li class="li">Improve collaboration by ensuring that your team sees the same data as you while sharing links of your Boards through a Copy link action. The linked workspace shows the view in which the Board is displayed to you
regardless of the user's view settings. Redirection to the CWM task from notification emails Access task details directly when you open a task from an assignment email from CWM. The task opens in a new browser tab in the
context of its Board, eliminating the need to search for the assigned task through multiple Spaces and Boards. Redirection to the specific doc pages from notification emails Access the specific Doc page that you are
@-mentioned in by selecting View Doc in the notification email, eliminating the need to look through multiple pages in the Doc.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.0.7 - December 2024</dt>
<dd class="dd">Minor bug fixes and improvements.</dd>
<dt class="dt dlterm">Version 4.0.1 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_xb3_41t_ddc">
<li class="li">Templates for Boards and Docs <ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_tc3_41t_ddc">
<li class="li">Apply templates to ensure consistent formats</li>
<li class="li">Save and manage templates in the Template Center</li>
<li class="li">Share templates or keep them private</li>
</ul>
</li>
<li class="li">Board Views <ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_uc3_41t_ddc">
<li class="li">Save display preferences as personal or shared views</li>
<li class="li">Create multiple views to fit different audiences</li>
<li class="li">Switch between views quickly</li>
</ul>
</li>
<li class="li">Export Board to CSV/Excel Export task data to CSV or Excel for analysis and reporting (Note: Hierarchy of tasks is not retained in exports.)</li>
<li class="li">Export Docs to PDF : export Doc pages as PDF for easy sharing</li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_b3h_p1t_ddc">
<li class="li">Add new item <ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_jc1_p1t_ddc">
<li class="li">Press "Enter" to create subsequent tasks in List view without clicking "Add new item"</li>
<li class="li">Press "ESC" to end the task creation flow</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 3.1.1 - September 2024</dt>
<dd class="dd">Minor improvements and bug fixes.</dd>
<dt class="dt dlterm">Version 3.0.3 - August 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:
<ul class="ul">
<li class="li">Track and manage all your assigned work from a single view called My Work.</li>
<li class="li">Create automations on the Assigned to column or other custom columns ofPeopletype.</li>
<li class="li">Personalize Boards using 3 new columns (Assignment group, Assigned to, Created by). These are hidden on the Board by default.</li>
<li class="li">Save time and avoid manual copying of information with the ability to duplicate CWM Boards and Docs</li>
<li class="li">@-mentioning a user in Docs triggers an email to the user</li>
</ul>
</li>
<li class="li">Changed: <ul class="ul">
<li class="li">Improvements to sharing Spaces: While sharing a space with other collaborators,you can now search users and groups by email along with their names. This feature helps you choose the right collaborator in cases where
individual users or groups have the same name</li>
<li class="li">Activation information:Install Collaborative Work Management by requesting it from the ServiceNow Store</li>
<li class="li">Performance improvements</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.6 - June 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_xjk_vrw_4bc">
<li class="li">Error when adding new task</li>
<li class="li">Bug when updating gantt bar timelines</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.4 - May 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">Fixed: Bug fixes and general improvements</li>
<li class="li">New:<ul class="ul">
<li class="li">Boost efficiency by creating automations to reduce manual task updates and alert team members when changes are made to tasks or important dates arrive.</li>
<li class="li">Improved UI/UX & performance of Docs</li>
<li class="li">Notifications when a user is mentioned in a Doc</li>
<li class="li">New "reference" type custom column which enables the ability to reference any record in ServiceNow</li>
<li class="li">Selection of multiple labels when using the "label" type custom column</li>
</ul>
</li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.3 - May 2024</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-collaborative-work-mgmt__ul_hvm_qvw_cbc">
<li class="li">Collaborative Work Management is a central hub for team members to plan, manage, visualize and collaborate on work.</li>
<li class="li">Use personal spaces to plan your own work or shared spaces to collaborate on work with team members. Within spaces, create boards to manage tasks for your teams. Create custom columns and custom work types to be able to
manage any type of work. View tasks in List, Gantt, or Kanban to support flexible types of workflow. Autonomously configure columns, work types, and access to your spaces without support from a system administrator.</li>
<li class="li">Boost efficiency by creating automations to reduce manual task updates and alert team members when changes are made to tasks or important dates arrive.</li>
<li class="li">Create docs to manage documentation or content for your work. See who is online and collaborate in real time to create docs.</li>
<li class="li">Connect boards to Strategic Planning Workspace for prioritization, roadmap, and goals.</li>
</ul>
</dd>
</dl>
</section>
</div>
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-collaborative-work-mgmt.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-collaborative-work-mgmt.html\"><body id=\"store-itbm-rn-collaborative-work-mgmt\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-collaborative-work-mgmt\" aria-labelledby=\"title_store-itbm-rn-collaborative-work-mgmt\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-collaborative-work-mgmt\"><span class=\"ph\">Collaborative Work Management</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Collaborative Work Management</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-collaborative-work-mgmt__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d496368e67\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 7.0.0 - August 2025</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Connected work in CWM: Bring any task type work item across the ServiceNow platform into a CWM Board</li>\n <li class=\"li\">Sprint planning in CWM: Support Agile methodology of planning work and executing them in sprints for a CWM Board</li>\n <li class=\"li\">Kanban view supports filtering work items based on their types</li>\n </ul>\n </li>\n <li class=\"li\">Enhancements:<ul class=\"ul\">\n <li class=\"li\">Only Space Owners will receive the email to approve/reject the CWM permission request</li>\n <li class=\"li\">CWM Content tree now supports drag and drop</li>\n <li class=\"li\">CWM templates for Boards: <ul class=\"ul\">\n <li class=\"li\">While applying a Board template, in template preview you can see the number of Board views, and custom task types that is included in the template. There is Board views dropdown in the preview along with an info\n icon suggesting which views(list/Gantt/Kanban/Sprint planning) are enabled</li>\n <li class=\"li\">While saving a Board as a template, choose between saving the current view or all shared views. You can see the number of Board views, CWM custom task types that will be included into this template.</li>\n </ul>\n </li>\n <li class=\"li\">Keyboard shortcuts to Create Space, Board, and Doc</li>\n </ul>\n </li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.3 - June 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-collaborative-work-mgmt__latest-store-itbm-rn-collaborative-work-mgmt\">Minor fixes and improvements.</dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.0 - May 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_dnd_qsb_cfc\">\n <li class=\"li\">Improved focus and navigation <ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_e4d_qsb_cfc\">\n <li class=\"li\">Single Space view in navigation panel: To minimize distractions and help improve focus, the left navigation panel now displays only the currently active space. Switch between spaces using a newly introduced\n dropdown menu, offering a cleaner and more focused experience.</li>\n <li class=\"li\">Resizable and collapsible navigation panel: The left panel is now resizable and can also be collapsed entirely which allows customization of the workspace layout according to your preferences and screen size.</li>\n </ul>\n </li>\n <li class=\"li\">Workspace-level search: Search across Spaces, Boards, and Documents within the CWM workspace. Search results provide direct navigation, allowing quick access to the required item.</li>\n <li class=\"li\">Visual feedback for task Completion in the List view <ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_f4d_qsb_cfc\">\n <li class=\"li\">When an individual task is completed, a brief visual effect is shown at the cell level.</li>\n <li class=\"li\">When all tasks in a board are marked complete, a board-level animation provides visual confirmation of full completion.</li>\n </ul>\n </li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_lhy_qsb_cfc\">\n <li class=\"li\">Reordering of child tasks: Child tasks in the List view can now be reorderd, improving readability and simplifying error identification.</li>\n <li class=\"li\">Automation step numbering: Automations now include step-wise numbering, making it easier to identify errors and detect cycles. This improvement simplifies troubleshooting and improves clarity when configuring complex\n automation flows.</li>\n </ul></li>\n <li class=\"li\">Removed: Data Model Simplification: The sn_cwm_task_custom table is deprecated. All its columns are merged into the sn_cwm_task table.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Requesting access to a Space or Board from its URL<ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_my3_2w2_d2c\">\n <li class=\"li\">CWM users can quickly request access to a Space or Board through the Request access button which sends an actionable email request to the Space owner</li>\n <li class=\"li\">Space owners can approve or reject the request directly from the email without having to open the CWM workspace</li>\n </ul></li>\n <li class=\"li\">Requesting to elevate user access role to Editor<ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_bhc_fw2_d2c\">\n <li class=\"li\">Understand if your access to the Board is limited to the Viewer role using the Viewing mode indicator on the Board header. Selecting the indicator enables you to send a request to the Space owner to elevate your role\n to Editor. Managing access in the Share permissions modal Easily identify users who already have access to your Space and the users who requested access, using the following two sections in the Share permissions modal.<ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_d5v_fw2_d2c\">\n <li class=\"li\">People with Access section: Manage the access level of existing collaborators to Editor, Viewer, or Owner, or remove them from the Space</li>\n <li class=\"li\">Pending Access section: Review requests from users and choose to grant or deny them access to your Space</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Managing Space permissions for task assignees and other users</li>\n <li class=\"li\">Identify task assignees who don't have access to the workspace through a lock icon next to the user name. This icon is visible in the columns of the type People, such as Assigned to, Additional Assignee, and Assignment\n group, in the List view of the Board.</li>\n <li class=\"li\">You can either use the workspace prompt to grant them Viewer access or choose to manage their access level later from the Share permissions modal. Share task details with Task URLs</li>\n <li class=\"li\">Copy a link to the specific CWM Task record to share with team members and stakeholders. The task opens in the side panel in the context of the Board that it belongs to, eliminating the need to search through multiple\n items on the Board. Real-time collaboration in Docs</li>\n <li class=\"li\">Edit a Doc page concurrently with multiple other editors. Colored cursors denote the current location of editors on the page. You can choose to show or hide these indicators. UI changes Numbering on automation cards</li>\n <li class=\"li\">Instead of record numbers, Board automation cards show a sequential list numbering of 1, 2, 3, and so on. Error messages use these list numbers so you can easily identify an existing automation from the list of available\n automations for the Board. Changed in this release: Improved user experience for Board views</li>\n <li class=\"li\">Avoid accidentally losing your Board view edits with the help of a workspace prompt that indicates you have unsaved changes. This prompt is displayed when you try to navigate away from the Board or refresh the browser tab.\n Improved user experience for copying links of Boards</li>\n <li class=\"li\">Improve collaboration by ensuring that your team sees the same data as you while sharing links of your Boards through a Copy link action. The linked workspace shows the view in which the Board is displayed to you\n regardless of the user's view settings. Redirection to the CWM task from notification emails Access task details directly when you open a task from an assignment email from CWM. The task opens in a new browser tab in the\n context of its Board, eliminating the need to search for the assigned task through multiple Spaces and Boards. Redirection to the specific doc pages from notification emails Access the specific Doc page that you are\n @-mentioned in by selecting View Doc in the notification email, eliminating the need to look through multiple pages in the Doc.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.7 - December 2024</dt>\n <dd class=\"dd\">Minor bug fixes and improvements.</dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.1 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_xb3_41t_ddc\">\n <li class=\"li\">Templates for Boards and Docs <ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_tc3_41t_ddc\">\n <li class=\"li\">Apply templates to ensure consistent formats</li>\n <li class=\"li\">Save and manage templates in the Template Center</li>\n <li class=\"li\">Share templates or keep them private</li>\n </ul>\n </li>\n <li class=\"li\">Board Views <ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_uc3_41t_ddc\">\n <li class=\"li\">Save display preferences as personal or shared views</li>\n <li class=\"li\">Create multiple views to fit different audiences</li>\n <li class=\"li\">Switch between views quickly</li>\n </ul>\n </li>\n <li class=\"li\">Export Board to CSV/Excel Export task data to CSV or Excel for analysis and reporting (Note: Hierarchy of tasks is not retained in exports.)</li>\n <li class=\"li\">Export Docs to PDF : export Doc pages as PDF for easy sharing</li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_b3h_p1t_ddc\">\n <li class=\"li\">Add new item <ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_jc1_p1t_ddc\">\n <li class=\"li\">Press "Enter" to create subsequent tasks in List view without clicking "Add new item"</li>\n <li class=\"li\">Press "ESC" to end the task creation flow</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1.1 - September 2024</dt>\n <dd class=\"dd\">Minor improvements and bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.3 - August 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:\n <ul class=\"ul\">\n <li class=\"li\">Track and manage all your assigned work from a single view called My Work.</li>\n <li class=\"li\">Create automations on the Assigned to column or other custom columns ofPeopletype.</li>\n <li class=\"li\">Personalize Boards using 3 new columns (Assignment group, Assigned to, Created by). These are hidden on the Board by default.</li>\n <li class=\"li\">Save time and avoid manual copying of information with the ability to duplicate CWM Boards and Docs</li>\n <li class=\"li\">@-mentioning a user in Docs triggers an email to the user</li>\n </ul>\n </li>\n <li class=\"li\">Changed: <ul class=\"ul\">\n <li class=\"li\">Improvements to sharing Spaces: While sharing a space with other collaborators,you can now search users and groups by email along with their names. This feature helps you choose the right collaborator in cases where\n individual users or groups have the same name</li>\n <li class=\"li\">Activation information:Install Collaborative Work Management by requesting it from the ServiceNow Store</li>\n <li class=\"li\">Performance improvements</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.6 - June 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_xjk_vrw_4bc\">\n <li class=\"li\">Error when adding new task</li>\n <li class=\"li\">Bug when updating gantt bar timelines</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.4 - May 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Fixed: Bug fixes and general improvements</li>\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Boost efficiency by creating automations to reduce manual task updates and alert team members when changes are made to tasks or important dates arrive.</li>\n <li class=\"li\">Improved UI/UX & performance of Docs</li>\n <li class=\"li\">Notifications when a user is mentioned in a Doc</li>\n <li class=\"li\">New "reference" type custom column which enables the ability to reference any record in ServiceNow</li>\n <li class=\"li\">Selection of multiple labels when using the "label" type custom column</li>\n </ul>\n </li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.3 - May 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-collaborative-work-mgmt__ul_hvm_qvw_cbc\">\n <li class=\"li\">Collaborative Work Management is a central hub for team members to plan, manage, visualize and collaborate on work.</li>\n <li class=\"li\">Use personal spaces to plan your own work or shared spaces to collaborate on work with team members. Within spaces, create boards to manage tasks for your teams. Create custom columns and custom work types to be able to\n manage any type of work. View tasks in List, Gantt, or Kanban to support flexible types of workflow. Autonomously configure columns, work types, and access to your spaces without support from a system administrator.</li>\n <li class=\"li\">Boost efficiency by creating automations to reduce manual task updates and alert team members when changes are made to tasks or important dates arrive.</li>\n <li class=\"li\">Create docs to manage documentation or content for your work. See who is online and collaborate in real time to create docs.</li>\n <li class=\"li\">Connect boards to Strategic Planning Workspace for prioritization, roadmap, and goals.</li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Collaborative Work Management release notes
Version history for the Collaborative Work Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.0.0 - August 2025
* New:
+ Connected work in CWM: Bring any task type work item across the ServiceNow platform into a CWM Board
+ Sprint planning in CWM: Support Agile methodology of planning work and executing them in sprints for a CWM Board
+ Kanban view supports filtering work items based on their types
* Enhancements:
+ Only Space Owners will receive the email to approve/reject the CWM permission request
+ CWM Content tree now supports drag and drop
+ CWM templates for Boards:
- While applying a Board template, in template preview you can see the number of Board views, and custom task types that is included in the template. There is Board views dropdown in the preview along with an info
icon suggesting which views(list/Gantt/Kanban/Sprint planning) are enabled
- While saving a Board as a template, choose between saving the current view or all shared views. You can see the number of Board views, CWM custom task types that will be included into this template.
+ Keyboard shortcuts to Create Space, Board, and Doc
#### Version 6.0.3 - June 2025
Minor fixes and improvements.
#### Version 6.0.0 - May 2025
* New:
+ Improved focus and navigation
- Single Space view in navigation panel: To minimize distractions and help improve focus, the left navigation panel now displays only the currently active space. Switch between spaces using a newly introduced
dropdown menu, offering a cleaner and more focused experience.
- Resizable and collapsible navigation panel: The left panel is now resizable and can also be collapsed entirely which allows customization of the workspace layout according to your preferences and screen size.
+ Workspace-level search: Search across Spaces, Boards, and Documents within the CWM workspace. Search results provide direct navigation, allowing quick access to the required item.
+ Visual feedback for task Completion in the List view
- When an individual task is completed, a brief visual effect is shown at the cell level.
- When all tasks in a board are marked complete, a board-level animation provides visual confirmation of full completion.
* Changed:
+ Reordering of child tasks: Child tasks in the List view can now be reorderd, improving readability and simplifying error identification.
+ Automation step numbering: Automations now include step-wise numbering, making it easier to identify errors and detect cycles. This improvement simplifies troubleshooting and improves clarity when configuring complex
automation flows.
* Removed: Data Model Simplification: The sn\_cwm\_task\_custom table is deprecated. All its columns are merged into the sn\_cwm\_task table.
#### Version 5.0.0 - February 2025
* Requesting access to a Space or Board from its URL
+ CWM users can quickly request access to a Space or Board through the Request access button which sends an actionable email request to the Space owner
+ Space owners can approve or reject the request directly from the email without having to open the CWM workspace
* Requesting to elevate user access role to Editor
+ Understand if your access to the Board is limited to the Viewer role using the Viewing mode indicator on the Board header. Selecting the indicator enables you to send a request to the Space owner to elevate your role
to Editor. Managing access in the Share permissions modal Easily identify users who already have access to your Space and the users who requested access, using the following two sections in the Share permissions modal.
- People with Access section: Manage the access level of existing collaborators to Editor, Viewer, or Owner, or remove them from the Space
- Pending Access section: Review requests from users and choose to grant or deny them access to your Space
* Managing Space permissions for task assignees and other users
* Identify task assignees who don't have access to the workspace through a lock icon next to the user name. This icon is visible in the columns of the type People, such as Assigned to, Additional Assignee, and Assignment
group, in the List view of the Board.
* You can either use the workspace prompt to grant them Viewer access or choose to manage their access level later from the Share permissions modal. Share task details with Task URLs
* Copy a link to the specific CWM Task record to share with team members and stakeholders. The task opens in the side panel in the context of the Board that it belongs to, eliminating the need to search through multiple
items on the Board. Real-time collaboration in Docs
* Edit a Doc page concurrently with multiple other editors. Colored cursors denote the current location of editors on the page. You can choose to show or hide these indicators. UI changes Numbering on automation cards
* Instead of record numbers, Board automation cards show a sequential list numbering of 1, 2, 3, and so on. Error messages use these list numbers so you can easily identify an existing automation from the list of available
automations for the Board. Changed in this release: Improved user experience for Board views
* Avoid accidentally losing your Board view edits with the help of a workspace prompt that indicates you have unsaved changes. This prompt is displayed when you try to navigate away from the Board or refresh the browser tab.
Improved user experience for copying links of Boards
* Improve collaboration by ensuring that your team sees the same data as you while sharing links of your Boards through a Copy link action. The linked workspace shows the view in which the Board is displayed to you
regardless of the user's view settings. Redirection to the CWM task from notification emails Access task details directly when you open a task from an assignment email from CWM. The task opens in a new browser tab in the
context of its Board, eliminating the need to search for the assigned task through multiple Spaces and Boards. Redirection to the specific doc pages from notification emails Access the specific Doc page that you are
@-mentioned in by selecting View Doc in the notification email, eliminating the need to look through multiple pages in the Doc.
#### Version 4.0.7 - December 2024
Minor bug fixes and improvements.
#### Version 4.0.1 - November 2024
* New:
+ Templates for Boards and Docs
- Apply templates to ensure consistent formats
- Save and manage templates in the Template Center
- Share templates or keep them private
+ Board Views
- Save display preferences as personal or shared views
- Create multiple views to fit different audiences
- Switch between views quickly
+ Export Board to CSV/Excel Export task data to CSV or Excel for analysis and reporting (Note: Hierarchy of tasks is not retained in exports.)
+ Export Docs to PDF : export Doc pages as PDF for easy sharing
* Changed:
+ Add new item
- Press "Enter" to create subsequent tasks in List view without clicking "Add new item"
- Press "ESC" to end the task creation flow
#### Version 3.1.1 - September 2024
Minor improvements and bug fixes.
#### Version 3.0.3 - August 2024
* New:
+ Track and manage all your assigned work from a single view called My Work.
+ Create automations on the Assigned to column or other custom columns ofPeopletype.
+ Personalize Boards using 3 new columns (Assignment group, Assigned to, Created by). These are hidden on the Board by default.
+ Save time and avoid manual copying of information with the ability to duplicate CWM Boards and Docs
+ @-mentioning a user in Docs triggers an email to the user
* Changed:
+ Improvements to sharing Spaces: While sharing a space with other collaborators,you can now search users and groups by email along with their names. This feature helps you choose the right collaborator in cases where
individual users or groups have the same name
+ Activation information:Install Collaborative Work Management by requesting it from the ServiceNow Store
+ Performance improvements
#### Version 2.0.6 - June 2024
* Fixed:
+ Error when adding new task
+ Bug when updating gantt bar timelines
#### Version 2.0.4 - May 2024
* Fixed: Bug fixes and general improvements
* New:
+ Boost efficiency by creating automations to reduce manual task updates and alert team members when changes are made to tasks or important dates arrive.
+ Improved UI/UX & performance of Docs
+ Notifications when a user is mentioned in a Doc
+ New "reference" type custom column which enables the ability to reference any record in ServiceNow
+ Selection of multiple labels when using the "label" type custom column
#### Version 2.0.3 - May 2024
* Collaborative Work Management is a central hub for team members to plan, manage, visualize and collaborate on work.
* Use personal spaces to plan your own work or shared spaces to collaborate on work with team members. Within spaces, create boards to manage tasks for your teams. Create custom columns and custom work types to be able to
manage any type of work. View tasks in List, Gantt, or Kanban to support flexible types of workflow. Autonomously configure columns, work types, and access to your spaces without support from a system administrator.
* Boost efficiency by creating automations to reduce manual task updates and alert team members when changes are made to tasks or important dates arrive.
* Create docs to manage documentation or content for your work. See who is online and collaborate in real time to create docs.
* Connect boards to Strategic Planning Workspace for prioritization, roadmap, and goals.
| ---
title: Collaborative Work Management release notes
description: Version history for the Collaborative Work Management application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Collaborative Work Management release notes
Version history for the Collaborative Work Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.0.0 - August 2025
* New:
+ Connected work in CWM: Bring any task type work item across the ServiceNow platform into a CWM Board
+ Sprint planning in CWM: Support Agile methodology of planning work and executing them in sprints for a CWM Board
+ Kanban view supports filtering work items based on their types
* Enhancements:
+ Only Space Owners will receive the email to approve/reject the CWM permission request
+ CWM Content tree now supports drag and drop
+ CWM templates for Boards:
- While applying a Board template, in template preview you can see the number of Board views, and custom task types that is included in the template. There is Board views dropdown in the preview along with an info
icon suggesting which views(list/Gantt/Kanban/Sprint planning) are enabled
- While saving a Board as a template, choose between saving the current view or all shared views. You can see the number of Board views, CWM custom task types that will be included into this template.
+ Keyboard shortcuts to Create Space, Board, and Doc
#### Version 6.0.3 - June 2025
Minor fixes and improvements.
#### Version 6.0.0 - May 2025
* New:
+ Improved focus and navigation
- Single Space view in navigation panel: To minimize distractions and help improve focus, the left navigation panel now displays only the currently active space. Switch between spaces using a newly introduced
dropdown menu, offering a cleaner and more focused experience.
- Resizable and collapsible navigation panel: The left panel is now resizable and can also be collapsed entirely which allows customization of the workspace layout according to your preferences and screen size.
+ Workspace-level search: Search across Spaces, Boards, and Documents within the CWM workspace. Search results provide direct navigation, allowing quick access to the required item.
+ Visual feedback for task Completion in the List view
- When an individual task is completed, a brief visual effect is shown at the cell level.
- When all tasks in a board are marked complete, a board-level animation provides visual confirmation of full completion.
* Changed:
+ Reordering of child tasks: Child tasks in the List view can now be reorderd, improving readability and simplifying error identification.
+ Automation step numbering: Automations now include step-wise numbering, making it easier to identify errors and detect cycles. This improvement simplifies troubleshooting and improves clarity when configuring complex
automation flows.
* Removed: Data Model Simplification: The sn\_cwm\_task\_custom table is deprecated. All its columns are merged into the sn\_cwm\_task table.
#### Version 5.0.0 - February 2025
* Requesting access to a Space or Board from its URL
+ CWM users can quickly request access to a Space or Board through the Request access button which sends an actionable email request to the Space owner
+ Space owners can approve or reject the request directly from the email without having to open the CWM workspace
* Requesting to elevate user access role to Editor
+ Understand if your access to the Board is limited to the Viewer role using the Viewing mode indicator on the Board header. Selecting the indicator enables you to send a request to the Space owner to elevate your role
to Editor. Managing access in the Share permissions modal Easily identify users who already have access to your Space and the users who requested access, using the following two sections in the Share permissions modal.
- People with Access section: Manage the access level of existing collaborators to Editor, Viewer, or Owner, or remove them from the Space
- Pending Access section: Review requests from users and choose to grant or deny them access to your Space
* Managing Space permissions for task assignees and other users
* Identify task assignees who don't have access to the workspace through a lock icon next to the user name. This icon is visible in the columns of the type People, such as Assigned to, Additional Assignee, and Assignment
group, in the List view of the Board.
* You can either use the workspace prompt to grant them Viewer access or choose to manage their access level later from the Share permissions modal. Share task details with Task URLs
* Copy a link to the specific CWM Task record to share with team members and stakeholders. The task opens in the side panel in the context of the Board that it belongs to, eliminating the need to search through multiple
items on the Board. Real-time collaboration in Docs
* Edit a Doc page concurrently with multiple other editors. Colored cursors denote the current location of editors on the page. You can choose to show or hide these indicators. UI changes Numbering on automation cards
* Instead of record numbers, Board automation cards show a sequential list numbering of 1, 2, 3, and so on. Error messages use these list numbers so you can easily identify an existing automation from the list of available
automations for the Board. Changed in this release: Improved user experience for Board views
* Avoid accidentally losing your Board view edits with the help of a workspace prompt that indicates you have unsaved changes. This prompt is displayed when you try to navigate away from the Board or refresh the browser tab.
Improved user experience for copying links of Boards
* Improve collaboration by ensuring that your team sees the same data as you while sharing links of your Boards through a Copy link action. The linked workspace shows the view in which the Board is displayed to you
regardless of the user's view settings. Redirection to the CWM task from notification emails Access task details directly when you open a task from an assignment email from CWM. The task opens in a new browser tab in the
context of its Board, eliminating the need to search for the assigned task through multiple Spaces and Boards. Redirection to the specific doc pages from notification emails Access the specific Doc page that you are
@-mentioned in by selecting View Doc in the notification email, eliminating the need to look through multiple pages in the Doc.
#### Version 4.0.7 - December 2024
Minor bug fixes and improvements.
#### Version 4.0.1 - November 2024
* New:
+ Templates for Boards and Docs
- Apply templates to ensure consistent formats
- Save and manage templates in the Template Center
- Share templates or keep them private
+ Board Views
- Save display preferences as personal or shared views
- Create multiple views to fit different audiences
- Switch between views quickly
+ Export Board to CSV/Excel Export task data to CSV or Excel for analysis and reporting (Note: Hierarchy of tasks is not retained in exports.)
+ Export Docs to PDF : export Doc pages as PDF for easy sharing
* Changed:
+ Add new item
- Press "Enter" to create subsequent tasks in List view without clicking "Add new item"
- Press "ESC" to end the task creation flow
#### Version 3.1.1 - September 2024
Minor improvements and bug fixes.
#### Version 3.0.3 - August 2024
* New:
+ Track and manage all your assigned work from a single view called My Work.
+ Create automations on the Assigned to column or other custom columns ofPeopletype.
+ Personalize Boards using 3 new columns (Assignment group, Assigned to, Created by). These are hidden on the Board by default.
+ Save time and avoid manual copying of information with the ability to duplicate CWM Boards and Docs
+ @-mentioning a user in Docs triggers an email to the user
* Changed:
+ Improvements to sharing Spaces: While sharing a space with other collaborators,you can now search users and groups by email along with their names. This feature helps you choose the right collaborator in cases where
individual users or groups have the same name
+ Activation information:Install Collaborative Work Management by requesting it from the ServiceNow Store
+ Performance improvements
#### Version 2.0.6 - June 2024
* Fixed:
+ Error when adding new task
+ Bug when updating gantt bar timelines
#### Version 2.0.4 - May 2024
* Fixed: Bug fixes and general improvements
* New:
+ Boost efficiency by creating automations to reduce manual task updates and alert team members when changes are made to tasks or important dates arrive.
+ Improved UI/UX & performance of Docs
+ Notifications when a user is mentioned in a Doc
+ New "reference" type custom column which enables the ability to reference any record in ServiceNow
+ Selection of multiple labels when using the "label" type custom column
#### Version 2.0.3 - May 2024
* Collaborative Work Management is a central hub for team members to plan, manage, visualize and collaborate on work.
* Use personal spaces to plan your own work or shared spaces to collaborate on work with team members. Within spaces, create boards to manage tasks for your teams. Create custom columns and custom work types to be able to
manage any type of work. View tasks in List, Gantt, or Kanban to support flexible types of workflow. Autonomously configure columns, work types, and access to your spaces without support from a system administrator.
* Boost efficiency by creating automations to reduce manual task updates and alert team members when changes are made to tasks or important dates arrive.
* Create docs to manage documentation or content for your work. See who is online and collaborate in real time to create docs.
* Connect boards to Strategic Planning Workspace for prioritization, roadmap, and goals.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-digital-int-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-digital-int-mgmt.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-digital-int-mgmt.html | Digital Integration Management release notes | Version history for the Digital Integration Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-digital-int-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-digital-int-mgmt.html"><body id="store-itbm-rn-digital-int-mgmt"><main role="main"><article role="article" class="dita" id="store-itbm-rn-digital-int-mgmt" aria-labelledby="title_store-itbm-rn-digital-int-mgmt">
<h1 class="title topictitle1" id="title_store-itbm-rn-digital-int-mgmt">Digital Integration Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Digital Integration Management application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-digital-int-mgmt__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d85839e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.4.2 - May 2025</dt>
<dd class="dd" id="store-itbm-rn-digital-int-mgmt__latest-store-itbm-rn-digital-int-mgmt"><ul class="ul">
<li class="li">Added support to allow 140 characters for Digital Interface name</li>
<li class="li">Added Architectural artifacts related list for a Digital Interface</li>
</ul></dd>
<dt class="dt dlterm">Version 1.4.1 - February 2025</dt>
<dd class="dd">Fixed: Added a new workspace view to the Digital Integration table to fix an issue with a preview of records.</dd>
<dt class="dt dlterm">Version 1.4.0 - November 2024</dt>
<dd class="dd">Fixed: Added more validation and restriction logic to improves data quality and data integrity.</dd>
<dt class="dt dlterm">Version 1.3.0 - August 2024</dt>
<dd class="dd">The increasing applications and promotion of micro-service architectures are resulting in a large increase in the number of applications and their integrations. With limited governance
to connect applications and with the lack of information on how to track and how these applications interact, production issues are hard to troubleshoot. Digital integration management is a capability in Application Portfolio
Management that helps manage all application integrations effectively by enabling modeling for APIs and integrations. Digital integration management provides detailed information about integrations such as apps names, versions,
type, data flow direction, and middleware used. The model enables an easy way to document, visualize and understand the landscape of APIs and their related business applications.</dd>
</dl>
</section>
</div>
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} | # Digital Integration Management release notes
Version history for the Digital Integration Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.4.2 - May 2025
* Added support to allow 140 characters for Digital Interface name
* Added Architectural artifacts related list for a Digital Interface
#### Version 1.4.1 - February 2025
Fixed: Added a new workspace view to the Digital Integration table to fix an issue with a preview of records.
#### Version 1.4.0 - November 2024
Fixed: Added more validation and restriction logic to improves data quality and data integrity.
#### Version 1.3.0 - August 2024
The increasing applications and promotion of micro-service architectures are resulting in a large increase in the number of applications and their integrations. With limited governance
to connect applications and with the lack of information on how to track and how these applications interact, production issues are hard to troubleshoot. Digital integration management is a capability in Application Portfolio
Management that helps manage all application integrations effectively by enabling modeling for APIs and integrations. Digital integration management provides detailed information about integrations such as apps names, versions,
type, data flow direction, and middleware used. The model enables an easy way to document, visualize and understand the landscape of APIs and their related business applications.
| ---
title: Digital Integration Management release notes
description: Version history for the Digital Integration Management application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Digital Integration Management release notes
Version history for the Digital Integration Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.4.2 - May 2025
* Added support to allow 140 characters for Digital Interface name
* Added Architectural artifacts related list for a Digital Interface
#### Version 1.4.1 - February 2025
Fixed: Added a new workspace view to the Digital Integration table to fix an issue with a preview of records.
#### Version 1.4.0 - November 2024
Fixed: Added more validation and restriction logic to improves data quality and data integrity.
#### Version 1.3.0 - August 2024
The increasing applications and promotion of micro-service architectures are resulting in a large increase in the number of applications and their integrations. With limited governance
to connect applications and with the lack of information on how to track and how these applications interact, production issues are hard to troubleshoot. Digital integration management is a capability in Application Portfolio
Management that helps manage all application integrations effectively by enabling modeling for APIs and integrations. Digital integration management provides detailed information about integrations such as apps names, versions,
type, data flow direction, and middleware used. The model enables an easy way to document, visualize and understand the landscape of APIs and their related business applications.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-enterprise-architecture-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-enterprise-architecture-workspace.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-enterprise-architecture-workspace.html | Enterprise Architecture Workspace release notes | Version history for the Enterprise Architecture Workspace on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Enterprise Architecture release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-enterprise-architecture-workspace.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-enterprise-architecture-workspace.html"><body id="store-itbm-rn-enterprise-architecture-workspace"><main role="main"><article role="article" class="dita" id="store-itbm-rn-enterprise-architecture-workspace" aria-labelledby="title_store-itbm-rn-enterprise-architecture-workspace">
<h1 class="title topictitle1" id="title_store-itbm-rn-enterprise-architecture-workspace">Enterprise Architecture Workspace release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Enterprise Architecture Workspace on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-enterprise-architecture-workspace__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d334567e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 6.0.0 - August 2025</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-enterprise-architecture-workspace__ul_tdp_qyn_bgc">
<li class="li">New:<ul class="ul" id="store-itbm-rn-enterprise-architecture-workspace__ul_tfz_syn_bgc">
<li class="li">Advanced filters in Portfolio Overview and Health section of the Home page</li>
<li class="li">AI Portfolio section is added to the Portfolio page</li>
<li class="li">Associate product capabilities with business applications and TRM products</li>
<li class="li">Associate TRM products with business applications</li>
<li class="li">Add label, description, and target date details to an architectural artifact version</li>
</ul></li>
<li class="li">Changed: Color palette of the bubbles in the bubble chart view in Application Rationalization page</li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-enterprise-architecture-workspace__ul_ttc_tyn_bgc">
<li class="li">The following accessibility issues while zooming to 200%:<ul class="ul" id="store-itbm-rn-enterprise-architecture-workspace__ul_my5_vyn_bgc">
<li class="li">The TRM product list was not visible</li>
<li class="li">The Personalize section layout was broken in the Technology Portfolio page</li>
</ul></li>
<li class="li">The following accessibility issues while zooming to 400%<ul class="ul" id="store-itbm-rn-enterprise-architecture-workspace__ul_jr2_wyn_bgc">
<li class="li">The View all link in the Needs Attention section of the Home page was not showing correctly and was cut off</li>
<li class="li">The text inside the cards in the Portfolio Overview and Health section was spilling over the card edges</li>
<li class="li">The icon and text in the Portfolio Overview and Health cards were displayed on different lines instead of being aligned</li>
</ul></li>
<li class="li">Performance improvement in the business portfolio and lifecycles timelines gantt chart<ul class="ul" id="store-itbm-rn-enterprise-architecture-workspace__ul_uz3_wyn_bgc">
<li class="li">Decreased the loading time and reduced the number of SQL calls</li>
</ul></li>
<li class="li">Localization and translation issues<ul class="ul" id="store-itbm-rn-enterprise-architecture-workspace__ul_qdl_wyn_bgc">
<li class="li">Date and time formatting and language issues in the lifecycles timelines gantt chart page</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.0.1 - June 2025</dt>
<dd class="dd" id="store-itbm-rn-enterprise-architecture-workspace__latest-store-itbm-rn-enterprise-architecture-workspace">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">The architectural artifact access issues when the artifact is shared with a read user</li>
<li class="li">Enterprise Architecture Workspace compatibility issue with older versions of the Enterprise Modeling and Visualization application</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.4.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Support for business stakeholder role (read-only) is added</li>
<li class="li">Support for ADR doc summarization and actions (Gen AI feature) is added</li>
</ul>
</li>
<li class="li">Changed: Architectural decision record (ADR) document view is changed to full-page view</li>
<li class="li">Fixed: Workspace view for all tables configured for record forms</li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.3.1 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Relate a business application to an information object from the Business Application form.</li>
<li class="li">Initiate modeling in the Enterprise Modeling and Visualization directly from the Unified map.</li>
<li class="li">Create an Architectural Decision Record (ADR) from the Portfolio page and request for an approval.</li>
</ul>
</li>
<li class="li">Changed:<ul class="ul">
<li class="li">Removed the Technology Portfolio section from the Portfolio page. It is now available on the Technology Portfolio page.</li>
<li class="li">Moved the Total Cost of Ownership (TCO) under the Application Portfolio on the Portfolio page.</li>
<li class="li">Moved the TPM Logs from the Portfolio page to the Setup page.</li>
<li class="li">Removed the Technology Portfolio Audit and the Technical Debt tabs from the Needs Attention section. These tabs are now available on the Technology Portfolio page.</li>
</ul>
</li>
<li class="li">Fixed: On creating architectural artifact from a business application record, an associated artifact gets created for the business application.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.2.0 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Added a new navigation icon for Technology Portfolio Management</li>
<li class="li">Changed: The Portfolio section has been restructured and new modules and features have been added.</li>
<li class="li">Fixed: Performance improvement for Application Rationalization List view</li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.1.0 - May 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Added a fiscal period filter for the Business Capability grid.</li>
<li class="li">Added new dashboards in EA Workspace</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.0.2 - March 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">Fixed issues caused due to removal of SAM plugin dependency</li>
<li class="li">Fixed bussiness application filtering issue in capability hierarchy map</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.0.1 - February 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">View TPM and TRM lifecycle information of a business application in a Gantt chart format</li>
<li class="li">Evaluate the total cost of ownership (TCO) of a business application</li>
<li class="li">View the roadmap for your business capabilities and business applications</li>
</ul></li>
<li class="li">Changed: Redesigned Dashboard page to show widgets in portfolio specific tabs such as Application Portfolio, Technology Portfolio, Information Portfolio, and Portfolio TCO.</li>
<li class="li">Fixed: Support for custom indicators in Application Rationalization.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.2.1 - December 2023</dt>
<dd class="dd">Fixed: The error 'Duplicate group by element label(s)' is fixed in the Application Rationalization bubble chart view.</dd>
<dt class="dt dlterm">Version 2.2.0 - November 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Rationalize your business applications by analyzing the applications by their capability, creating a demand for an application, setting the planned disposition, and adding lifecycle, demand, and project
details</li>
<li class="li">Changed:<ul class="ul">
<li class="li">View the unified map for a business application within the EA Workspace</li>
<li class="li">Access the Dashboards page from the left navigation pane instead of the EA Workspace home page</li>
</ul></li>
<li class="li">Removed: The Dashboard tab is removed from the EA Workspace home page</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.1.0 - August 2023</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-enterprise-architecture-workspace__ul_tlf_tbr_hyb">
<li class="li">Added unified map functionality for Business Applications to view the Business Applications hierarchy.</li>
<li class="li">Added Create Diagram feature to create Lucidchart diagrams for Business Applications and Business Capabilities.</li>
<li class="li">A new Setup section is added to configure your APM functionality within the EA Workspace.</li>
<li class="li">Request TRM Products and TRM Product Lifecycles from EA Workspace.</li>
<li class="li">View TRM Technical Debts in EA Workspace.</li>
<li class="li">Create demand in EA Workspace for a Business Application and Business Capability.</li>
<li class="li">New TRM widgets are added to the Dashboards page of the EA Workspace.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.0 - May 2023</dt>
<dd class="dd">Added support for Technology Portfolio Management.</dd>
<dt class="dt dlterm">Version 1.0.2 - February 2023</dt>
<dd class="dd">An intuitive user experience for Enterprise Architects to manage their application portfolio and stay up-to-date with their tasks, get insights, and monitor the health of their portfolio in one interface. Manage business
portfolio with updated capability hierarchy. Configure the workspace home page for insights, scorecard, and portfolio health sections. Customize portfolio entities by grouping, filtering, and sorting.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-enterprise-architecture-workspace.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-enterprise-architecture-workspace.html\"><body id=\"store-itbm-rn-enterprise-architecture-workspace\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-enterprise-architecture-workspace\" aria-labelledby=\"title_store-itbm-rn-enterprise-architecture-workspace\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-enterprise-architecture-workspace\">Enterprise Architecture Workspace release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Enterprise Architecture Workspace on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-enterprise-architecture-workspace__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d334567e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 6.0.0 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-enterprise-architecture-workspace__ul_tdp_qyn_bgc\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-enterprise-architecture-workspace__ul_tfz_syn_bgc\">\n <li class=\"li\">Advanced filters in Portfolio Overview and Health section of the Home page</li>\n <li class=\"li\">AI Portfolio section is added to the Portfolio page</li>\n <li class=\"li\">Associate product capabilities with business applications and TRM products</li>\n <li class=\"li\">Associate TRM products with business applications</li>\n <li class=\"li\">Add label, description, and target date details to an architectural artifact version</li>\n </ul></li>\n <li class=\"li\">Changed: Color palette of the bubbles in the bubble chart view in Application Rationalization page</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-enterprise-architecture-workspace__ul_ttc_tyn_bgc\">\n <li class=\"li\">The following accessibility issues while zooming to 200%:<ul class=\"ul\" id=\"store-itbm-rn-enterprise-architecture-workspace__ul_my5_vyn_bgc\">\n <li class=\"li\">The TRM product list was not visible</li>\n <li class=\"li\">The Personalize section layout was broken in the Technology Portfolio page</li>\n </ul></li>\n <li class=\"li\">The following accessibility issues while zooming to 400%<ul class=\"ul\" id=\"store-itbm-rn-enterprise-architecture-workspace__ul_jr2_wyn_bgc\">\n <li class=\"li\">The View all link in the Needs Attention section of the Home page was not showing correctly and was cut off</li>\n <li class=\"li\">The text inside the cards in the Portfolio Overview and Health section was spilling over the card edges</li>\n <li class=\"li\">The icon and text in the Portfolio Overview and Health cards were displayed on different lines instead of being aligned</li>\n </ul></li>\n <li class=\"li\">Performance improvement in the business portfolio and lifecycles timelines gantt chart<ul class=\"ul\" id=\"store-itbm-rn-enterprise-architecture-workspace__ul_uz3_wyn_bgc\">\n <li class=\"li\">Decreased the loading time and reduced the number of SQL calls</li>\n </ul></li>\n <li class=\"li\">Localization and translation issues<ul class=\"ul\" id=\"store-itbm-rn-enterprise-architecture-workspace__ul_qdl_wyn_bgc\">\n <li class=\"li\">Date and time formatting and language issues in the lifecycles timelines gantt chart page</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.1 - June 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-enterprise-architecture-workspace__latest-store-itbm-rn-enterprise-architecture-workspace\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">The architectural artifact access issues when the artifact is shared with a read user</li>\n <li class=\"li\">Enterprise Architecture Workspace compatibility issue with older versions of the Enterprise Modeling and Visualization application</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.4.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Support for business stakeholder role (read-only) is added</li>\n <li class=\"li\">Support for ADR doc summarization and actions (Gen AI feature) is added</li>\n </ul>\n </li>\n <li class=\"li\">Changed: Architectural decision record (ADR) document view is changed to full-page view</li>\n <li class=\"li\">Fixed: Workspace view for all tables configured for record forms</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.3.1 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Relate a business application to an information object from the Business Application form.</li>\n <li class=\"li\">Initiate modeling in the Enterprise Modeling and Visualization directly from the Unified map.</li>\n <li class=\"li\">Create an Architectural Decision Record (ADR) from the Portfolio page and request for an approval.</li>\n </ul>\n </li>\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">Removed the Technology Portfolio section from the Portfolio page. It is now available on the Technology Portfolio page.</li>\n <li class=\"li\">Moved the Total Cost of Ownership (TCO) under the Application Portfolio on the Portfolio page.</li>\n <li class=\"li\">Moved the TPM Logs from the Portfolio page to the Setup page.</li>\n <li class=\"li\">Removed the Technology Portfolio Audit and the Technical Debt tabs from the Needs Attention section. These tabs are now available on the Technology Portfolio page.</li>\n </ul>\n </li>\n <li class=\"li\">Fixed: On creating architectural artifact from a business application record, an associated artifact gets created for the business application.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.2.0 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: Added a new navigation icon for Technology Portfolio Management</li>\n <li class=\"li\">Changed: The Portfolio section has been restructured and new modules and features have been added.</li>\n <li class=\"li\">Fixed: Performance improvement for Application Rationalization List view</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1.0 - May 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Added a fiscal period filter for the Business Capability grid.</li>\n <li class=\"li\">Added new dashboards in EA Workspace</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.2 - March 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Fixed issues caused due to removal of SAM plugin dependency</li>\n <li class=\"li\">Fixed bussiness application filtering issue in capability hierarchy map</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.1 - February 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">View TPM and TRM lifecycle information of a business application in a Gantt chart format</li>\n <li class=\"li\">Evaluate the total cost of ownership (TCO) of a business application</li>\n <li class=\"li\">View the roadmap for your business capabilities and business applications</li>\n </ul></li>\n <li class=\"li\">Changed: Redesigned Dashboard page to show widgets in portfolio specific tabs such as Application Portfolio, Technology Portfolio, Information Portfolio, and Portfolio TCO.</li>\n <li class=\"li\">Fixed: Support for custom indicators in Application Rationalization.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.1 - December 2023</dt>\n <dd class=\"dd\">Fixed: The error 'Duplicate group by element label(s)' is fixed in the Application Rationalization bubble chart view.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.0 - November 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: Rationalize your business applications by analyzing the applications by their capability, creating a demand for an application, setting the planned disposition, and adding lifecycle, demand, and project\n details</li>\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">View the unified map for a business application within the EA Workspace</li>\n <li class=\"li\">Access the Dashboards page from the left navigation pane instead of the EA Workspace home page</li>\n </ul></li>\n <li class=\"li\">Removed: The Dashboard tab is removed from the EA Workspace home page</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.0 - August 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-enterprise-architecture-workspace__ul_tlf_tbr_hyb\">\n <li class=\"li\">Added unified map functionality for Business Applications to view the Business Applications hierarchy.</li>\n <li class=\"li\">Added Create Diagram feature to create Lucidchart diagrams for Business Applications and Business Capabilities.</li>\n <li class=\"li\">A new Setup section is added to configure your APM functionality within the EA Workspace.</li>\n <li class=\"li\">Request TRM Products and TRM Product Lifecycles from EA Workspace.</li>\n <li class=\"li\">View TRM Technical Debts in EA Workspace.</li>\n <li class=\"li\">Create demand in EA Workspace for a Business Application and Business Capability.</li>\n <li class=\"li\">New TRM widgets are added to the Dashboards page of the EA Workspace.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - May 2023</dt>\n <dd class=\"dd\">Added support for Technology Portfolio Management.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - February 2023</dt>\n <dd class=\"dd\">An intuitive user experience for Enterprise Architects to manage their application portfolio and stay up-to-date with their tasks, get insights, and monitor the health of their portfolio in one interface. Manage business\n portfolio with updated capability hierarchy. Configure the workspace home page for insights, scorecard, and portfolio health sections. Customize portfolio entities by grouping, filtering, and sorting.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Enterprise Architecture Workspace release notes
Version history for the Enterprise Architecture Workspace on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.0.0 - August 2025
* New:
+ Advanced filters in Portfolio Overview and Health section of the Home page
+ AI Portfolio section is added to the Portfolio page
+ Associate product capabilities with business applications and TRM products
+ Associate TRM products with business applications
+ Add label, description, and target date details to an architectural artifact version
* Changed: Color palette of the bubbles in the bubble chart view in Application Rationalization page
* Fixed:
+ The following accessibility issues while zooming to 200%:
- The TRM product list was not visible
- The Personalize section layout was broken in the Technology Portfolio page
+ The following accessibility issues while zooming to 400%
- The View all link in the Needs Attention section of the Home page was not showing correctly and was cut off
- The text inside the cards in the Portfolio Overview and Health section was spilling over the card edges
- The icon and text in the Portfolio Overview and Health cards were displayed on different lines instead of being aligned
+ Performance improvement in the business portfolio and lifecycles timelines gantt chart
- Decreased the loading time and reduced the number of SQL calls
+ Localization and translation issues
- Date and time formatting and language issues in the lifecycles timelines gantt chart page
#### Version 4.0.1 - June 2025
* Fixed:
+ The architectural artifact access issues when the artifact is shared with a read user
+ Enterprise Architecture Workspace compatibility issue with older versions of the Enterprise Modeling and Visualization application
#### Version 3.4.0 - February 2025
* New:
+ Support for business stakeholder role (read-only) is added
+ Support for ADR doc summarization and actions (Gen AI feature) is added
* Changed: Architectural decision record (ADR) document view is changed to full-page view
* Fixed: Workspace view for all tables configured for record forms
#### Version 3.3.1 - November 2024
* New:
+ Relate a business application to an information object from the Business Application form.
+ Initiate modeling in the Enterprise Modeling and Visualization directly from the Unified map.
+ Create an Architectural Decision Record (ADR) from the Portfolio page and request for an approval.
* Changed:
+ Removed the Technology Portfolio section from the Portfolio page. It is now available on the Technology Portfolio page.
+ Moved the Total Cost of Ownership (TCO) under the Application Portfolio on the Portfolio page.
+ Moved the TPM Logs from the Portfolio page to the Setup page.
+ Removed the Technology Portfolio Audit and the Technical Debt tabs from the Needs Attention section. These tabs are now available on the Technology Portfolio page.
* Fixed: On creating architectural artifact from a business application record, an associated artifact gets created for the business application.
#### Version 3.2.0 - August 2024
* New: Added a new navigation icon for Technology Portfolio Management
* Changed: The Portfolio section has been restructured and new modules and features have been added.
* Fixed: Performance improvement for Application Rationalization List view
#### Version 3.1.0 - May 2024
* New:
+ Added a fiscal period filter for the Business Capability grid.
+ Added new dashboards in EA Workspace
#### Version 3.0.2 - March 2024
* Fixed:
+ Fixed issues caused due to removal of SAM plugin dependency
+ Fixed bussiness application filtering issue in capability hierarchy map
#### Version 3.0.1 - February 2024
* New:
+ View TPM and TRM lifecycle information of a business application in a Gantt chart format
+ Evaluate the total cost of ownership (TCO) of a business application
+ View the roadmap for your business capabilities and business applications
* Changed: Redesigned Dashboard page to show widgets in portfolio specific tabs such as Application Portfolio, Technology Portfolio, Information Portfolio, and Portfolio TCO.
* Fixed: Support for custom indicators in Application Rationalization.
#### Version 2.2.1 - December 2023
Fixed: The error 'Duplicate group by element label(s)' is fixed in the Application Rationalization bubble chart view.
#### Version 2.2.0 - November 2023
* New: Rationalize your business applications by analyzing the applications by their capability, creating a demand for an application, setting the planned disposition, and adding lifecycle, demand, and project
details
* Changed:
+ View the unified map for a business application within the EA Workspace
+ Access the Dashboards page from the left navigation pane instead of the EA Workspace home page
* Removed: The Dashboard tab is removed from the EA Workspace home page
#### Version 2.1.0 - August 2023
* Added unified map functionality for Business Applications to view the Business Applications hierarchy.
* Added Create Diagram feature to create Lucidchart diagrams for Business Applications and Business Capabilities.
* A new Setup section is added to configure your APM functionality within the EA Workspace.
* Request TRM Products and TRM Product Lifecycles from EA Workspace.
* View TRM Technical Debts in EA Workspace.
* Create demand in EA Workspace for a Business Application and Business Capability.
* New TRM widgets are added to the Dashboards page of the EA Workspace.
#### Version 2.0.0 - May 2023
Added support for Technology Portfolio Management.
#### Version 1.0.2 - February 2023
An intuitive user experience for Enterprise Architects to manage their application portfolio and stay up-to-date with their tasks, get insights, and monitor the health of their portfolio in one interface. Manage business
portfolio with updated capability hierarchy. Configure the workspace home page for insights, scorecard, and portfolio health sections. Customize portfolio entities by grouping, filtering, and sorting.
| ---
title: Enterprise Architecture Workspace release notes
description: Version history for the Enterprise Architecture Workspace on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Enterprise Architecture release notes
---
# Enterprise Architecture Workspace release notes
Version history for the Enterprise Architecture Workspace on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.0.0 - August 2025
* New:
+ Advanced filters in Portfolio Overview and Health section of the Home page
+ AI Portfolio section is added to the Portfolio page
+ Associate product capabilities with business applications and TRM products
+ Associate TRM products with business applications
+ Add label, description, and target date details to an architectural artifact version
* Changed: Color palette of the bubbles in the bubble chart view in Application Rationalization page
* Fixed:
+ The following accessibility issues while zooming to 200%:
- The TRM product list was not visible
- The Personalize section layout was broken in the Technology Portfolio page
+ The following accessibility issues while zooming to 400%
- The View all link in the Needs Attention section of the Home page was not showing correctly and was cut off
- The text inside the cards in the Portfolio Overview and Health section was spilling over the card edges
- The icon and text in the Portfolio Overview and Health cards were displayed on different lines instead of being aligned
+ Performance improvement in the business portfolio and lifecycles timelines gantt chart
- Decreased the loading time and reduced the number of SQL calls
+ Localization and translation issues
- Date and time formatting and language issues in the lifecycles timelines gantt chart page
#### Version 4.0.1 - June 2025
* Fixed:
+ The architectural artifact access issues when the artifact is shared with a read user
+ Enterprise Architecture Workspace compatibility issue with older versions of the Enterprise Modeling and Visualization application
#### Version 3.4.0 - February 2025
* New:
+ Support for business stakeholder role (read-only) is added
+ Support for ADR doc summarization and actions (Gen AI feature) is added
* Changed: Architectural decision record (ADR) document view is changed to full-page view
* Fixed: Workspace view for all tables configured for record forms
#### Version 3.3.1 - November 2024
* New:
+ Relate a business application to an information object from the Business Application form.
+ Initiate modeling in the Enterprise Modeling and Visualization directly from the Unified map.
+ Create an Architectural Decision Record (ADR) from the Portfolio page and request for an approval.
* Changed:
+ Removed the Technology Portfolio section from the Portfolio page. It is now available on the Technology Portfolio page.
+ Moved the Total Cost of Ownership (TCO) under the Application Portfolio on the Portfolio page.
+ Moved the TPM Logs from the Portfolio page to the Setup page.
+ Removed the Technology Portfolio Audit and the Technical Debt tabs from the Needs Attention section. These tabs are now available on the Technology Portfolio page.
* Fixed: On creating architectural artifact from a business application record, an associated artifact gets created for the business application.
#### Version 3.2.0 - August 2024
* New: Added a new navigation icon for Technology Portfolio Management
* Changed: The Portfolio section has been restructured and new modules and features have been added.
* Fixed: Performance improvement for Application Rationalization List view
#### Version 3.1.0 - May 2024
* New:
+ Added a fiscal period filter for the Business Capability grid.
+ Added new dashboards in EA Workspace
#### Version 3.0.2 - March 2024
* Fixed:
+ Fixed issues caused due to removal of SAM plugin dependency
+ Fixed bussiness application filtering issue in capability hierarchy map
#### Version 3.0.1 - February 2024
* New:
+ View TPM and TRM lifecycle information of a business application in a Gantt chart format
+ Evaluate the total cost of ownership (TCO) of a business application
+ View the roadmap for your business capabilities and business applications
* Changed: Redesigned Dashboard page to show widgets in portfolio specific tabs such as Application Portfolio, Technology Portfolio, Information Portfolio, and Portfolio TCO.
* Fixed: Support for custom indicators in Application Rationalization.
#### Version 2.2.1 - December 2023
Fixed: The error 'Duplicate group by element label(s)' is fixed in the Application Rationalization bubble chart view.
#### Version 2.2.0 - November 2023
* New: Rationalize your business applications by analyzing the applications by their capability, creating a demand for an application, setting the planned disposition, and adding lifecycle, demand, and project
details
* Changed:
+ View the unified map for a business application within the EA Workspace
+ Access the Dashboards page from the left navigation pane instead of the EA Workspace home page
* Removed: The Dashboard tab is removed from the EA Workspace home page
#### Version 2.1.0 - August 2023
* Added unified map functionality for Business Applications to view the Business Applications hierarchy.
* Added Create Diagram feature to create Lucidchart diagrams for Business Applications and Business Capabilities.
* A new Setup section is added to configure your APM functionality within the EA Workspace.
* Request TRM Products and TRM Product Lifecycles from EA Workspace.
* View TRM Technical Debts in EA Workspace.
* Create demand in EA Workspace for a Business Application and Business Capability.
* New TRM widgets are added to the Dashboards page of the EA Workspace.
#### Version 2.0.0 - May 2023
Added support for Technology Portfolio Management.
#### Version 1.0.2 - February 2023
An intuitive user experience for Enterprise Architects to manage their application portfolio and stay up-to-date with their tasks, get insights, and monitor the health of their portfolio in one interface. Manage business
portfolio with updated capability hierarchy. Configure the workspace home page for insights, scorecard, and portfolio health sections. Customize portfolio entities by grouping, filtering, and sorting.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-enterprise-modeling-common.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-enterprise-modeling-common.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-enterprise-modeling-common.html | Enterprise Modeling Common release notes | Version history for the Enterprise Modeling Common application on the ServiceNow Store. | [] | [
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<h1 class="title topictitle1" id="title_store-itbm-rn-enterprise-modeling-common">Enterprise Modeling Common release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Enterprise Modeling Common application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-enterprise-modeling-common__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d349760e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 3.4.0 - August 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Drag and drop shapes from the shapes palette to the canvas</li>
<li class="li">Delete diagrams directly from the Enterprise Modeling and Visualization home page. It removes the artifact and all associated versions</li>
</ul>
</li>
<li class="li">Changed: Add description, label, and target date while creating new versions</li>
</ul></dd>
<dt class="dt dlterm">Version 3.3.2 - June 2025</dt>
<dd class="dd" id="store-itbm-rn-enterprise-modeling-common__latest-store-itbm-rn-enterprise-modeling-common">Fixed: Issue where a business capability did not appear on the canvas when creating a business hierarchy map when both value stream and project entities were related to the
same capability.</dd>
<dt class="dt dlterm">Version 3.2.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Read level access is granted to the "sn_apm.apm_read" role</li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-enterprise-modeling-common__ul_rdt_zv2_d2c">
<li class="li">Security fixes</li>
<li class="li">i18n/translation fixes</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 3.1.0 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-enterprise-modeling-common__ul_uxd_r1t_ddc">
<li class="li">Support for business capability map.</li>
<li class="li">Support for ArchiMate type relationships (ArchiMate is a registered trademark of The Open Group).</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - August 2024</dt>
<dd class="dd">Data model for Enterprise Modeling and Visualization app and Lucid chart integration.</dd>
</dl>
</section>
</div>
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} | # Enterprise Modeling Common release notes
Version history for the Enterprise Modeling Common application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.4.0 - August 2025
* New:
+ Drag and drop shapes from the shapes palette to the canvas
+ Delete diagrams directly from the Enterprise Modeling and Visualization home page. It removes the artifact and all associated versions
* Changed: Add description, label, and target date while creating new versions
#### Version 3.3.2 - June 2025
Fixed: Issue where a business capability did not appear on the canvas when creating a business hierarchy map when both value stream and project entities were related to the
same capability.
#### Version 3.2.0 - February 2025
* New: Read level access is granted to the "sn\_apm.apm\_read" role
* Fixed:
+ Security fixes
+ i18n/translation fixes
#### Version 3.1.0 - November 2024
* New:
+ Support for business capability map.
+ Support for ArchiMate type relationships (ArchiMate is a registered trademark of The Open Group).
#### Version 2.0.0 - August 2024
Data model for Enterprise Modeling and Visualization app and Lucid chart integration.
| ---
title: Enterprise Modeling Common release notes
description: Version history for the Enterprise Modeling Common application on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Enterprise Architecture release notes
---
# Enterprise Modeling Common release notes
Version history for the Enterprise Modeling Common application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.4.0 - August 2025
* New:
+ Drag and drop shapes from the shapes palette to the canvas
+ Delete diagrams directly from the Enterprise Modeling and Visualization home page. It removes the artifact and all associated versions
* Changed: Add description, label, and target date while creating new versions
#### Version 3.3.2 - June 2025
Fixed: Issue where a business capability did not appear on the canvas when creating a business hierarchy map when both value stream and project entities were related to the
same capability.
#### Version 3.2.0 - February 2025
* New: Read level access is granted to the "sn\_apm.apm\_read" role
* Fixed:
+ Security fixes
+ i18n/translation fixes
#### Version 3.1.0 - November 2024
* New:
+ Support for business capability map.
+ Support for ArchiMate type relationships (ArchiMate is a registered trademark of The Open Group).
#### Version 2.0.0 - August 2024
Data model for Enterprise Modeling and Visualization app and Lucid chart integration.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-enterprise-modeling-viz.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-enterprise-modeling-viz.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-enterprise-modeling-viz.html | Enterprise Modeling and Visualization release notes | Version history for the Enterprise Modeling and Visualization application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Enterprise Architecture release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-enterprise-modeling-viz.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-enterprise-modeling-viz.html"><body id="store-itbm-rn-enterprise-modeling-viz"><main role="main"><article role="article" class="dita" id="store-itbm-rn-enterprise-modeling-viz" aria-labelledby="title_store-itbm-rn-enterprise-modeling-viz">
<h1 class="title topictitle1" id="title_store-itbm-rn-enterprise-modeling-viz">Enterprise Modeling and Visualization release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Enterprise Modeling and Visualization application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-enterprise-modeling-viz__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d48454e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 4.1.0 - August 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Undo and redo your recent actions on the diagram canvas</li>
<li class="li">Associate both upstream and downstream entities for a shape using the Add related records action.</li>
<li class="li">Drag and drop shapes from the shapes palette to the canvas</li>
<li class="li">Add text to the relationship lines between shapes</li>
<li class="li">Resize all shapes. The minimum size represented by an icon</li>
<li class="li">Business process shape added under the Enterprise Architecture category in the shapes palette on the diagram page</li>
<li class="li">AI Dataset Digital Asset, AI Model Digital Asset, AI Prompt Digital Asset, and AI System Digital Asset shapes added under the Enterprise Architecture category in the shapes palette on the diagram page</li>
<li class="li">Delete diagrams directly from the Enterprise Modeling and Visualization home page. It removes the artifact and all associated versions</li>
</ul>
</li>
<li class="li">Changes:<ul class="ul">
<li class="li">Enhanced overall BPMN diagram usability</li>
<li class="li">Duplicate BPMN diagrams and associate them with existing or new business processes</li>
<li class="li">Add description, label, and target date while creating new versions</li>
</ul>
</li>
</ul></dd>
<dt class="dt dlterm">Version 4.1.1 - August 2025</dt>
<dd class="dd">Updates to the diagram builder dependency to version 28.0.2. This ensures the compatibility with the ServiceNow Platform versions such as Yokohama and Zurich.</dd>
<dt class="dt dlterm">Version 4.0.1 - June 2025</dt>
<dd class="dd" id="store-itbm-rn-enterprise-modeling-viz__latest-store-itbm-rn-enterprise-modeling-viz">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-enterprise-modeling-viz__ul_mjk_kmn_nfc">
<li class="li">When a new shape is added to the business capability map while a business capability shape is already selected, it will be placed as a sibling of the selected shape.</li>
<li class="li">Issue where diagrams were not created for capabilities without a hierarchy ID.</li>
<li class="li">Out-of-the-box (OOB) shapes such as ArchiMate shapes are restricted for editing.</li>
<li class="li">Issue where a business capability did not appear on the canvas when creating a business hierarchy map when both value stream and project entities were related to the same capability.</li>
<li class="li">Issue where the Add Related Records feature briefly displayed outdated values before updating to the current ones.</li>
<li class="li">Issue where the sticky notes were not being added to the canvas in the business hierarchy map.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 3.2.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-enterprise-modeling-viz__ul_ivc_bw2_d2c">
<li class="li">Blank diagram option is added in the New diagram drop-down menu on the Enterprise Modeling and Visualization home page</li>
<li class="li">Read access is granted to the sn_apm.apm_read role</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-enterprise-modeling-viz__ul_utr_1w2_d2c">
<li class="li">General shapes resizing and rotation issues are fixed</li>
<li class="li">Security issues are fixes</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 3.1.0 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-enterprise-modeling-viz__ul_h5p_y1t_ddc">
<li class="li">Support for Business capability map</li>
<li class="li">Support for industry-standard ArchiMate shapes and ArchiMate relationship types to create modeling diagrams. (ArchiMate is a registered trademark of The Open Group)</li>
<li class="li">Support for adding related records (CI relationships or references) for a business hierarchy map within the diagram</li>
<li class="li">Support for new link types between CSDM and ArchiMate shapes</li>
<li class="li">Apply colors to business capability shapes in the capability hierarchy map</li>
<li class="li">Support for initiating modeling directly from the ServiceNow Unified map using the Enterprise Modeling and Visualization</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">The Enterprise Modeling and Visualization functionality in Enterprise Architecture Workspace helps you with diagramming and modeling capabilities. It enables you to model the future state of your IT business applications
to assess the impact of proposed business application changes, evaluate different scenarios, and identify potential risks before implementing application strategies.</li>
<li class="li">For existing business applications, you can create business application hierarchy diagrams and save them as an existing architectural artifact or a new one.</li>
<li class="li">You can create diagrams to determine complex enterprise application structures, processes, and their relationships.</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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The minimum size represented by an icon</li>\n <li class=\"li\">Business process shape added under the Enterprise Architecture category in the shapes palette on the diagram page</li>\n <li class=\"li\">AI Dataset Digital Asset, AI Model Digital Asset, AI Prompt Digital Asset, and AI System Digital Asset shapes added under the Enterprise Architecture category in the shapes palette on the diagram page</li>\n <li class=\"li\">Delete diagrams directly from the Enterprise Modeling and Visualization home page. It removes the artifact and all associated versions</li>\n </ul>\n </li>\n <li class=\"li\">Changes:<ul class=\"ul\">\n <li class=\"li\">Enhanced overall BPMN diagram usability</li>\n <li class=\"li\">Duplicate BPMN diagrams and associate them with existing or new business processes</li>\n <li class=\"li\">Add description, label, and target date while creating new versions</li>\n </ul>\n </li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.1.1 - August 2025</dt>\n <dd class=\"dd\">Updates to the diagram builder dependency to version 28.0.2. This ensures the compatibility with the ServiceNow Platform versions such as Yokohama and Zurich.</dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.1 - June 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-enterprise-modeling-viz__latest-store-itbm-rn-enterprise-modeling-viz\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-enterprise-modeling-viz__ul_mjk_kmn_nfc\">\n <li class=\"li\">When a new shape is added to the business capability map while a business capability shape is already selected, it will be placed as a sibling of the selected shape.</li>\n <li class=\"li\">Issue where diagrams were not created for capabilities without a hierarchy ID.</li>\n <li class=\"li\">Out-of-the-box (OOB) shapes such as ArchiMate shapes are restricted for editing.</li>\n <li class=\"li\">Issue where a business capability did not appear on the canvas when creating a business hierarchy map when both value stream and project entities were related to the same capability.</li>\n <li class=\"li\">Issue where the Add Related Records feature briefly displayed outdated values before updating to the current ones.</li>\n <li class=\"li\">Issue where the sticky notes were not being added to the canvas in the business hierarchy map.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.2.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-enterprise-modeling-viz__ul_ivc_bw2_d2c\">\n <li class=\"li\">Blank diagram option is added in the New diagram drop-down menu on the Enterprise Modeling and Visualization home page</li>\n <li class=\"li\">Read access is granted to the sn_apm.apm_read role</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-enterprise-modeling-viz__ul_utr_1w2_d2c\">\n <li class=\"li\">General shapes resizing and rotation issues are fixed</li>\n <li class=\"li\">Security issues are fixes</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1.0 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-enterprise-modeling-viz__ul_h5p_y1t_ddc\">\n <li class=\"li\">Support for Business capability map</li>\n <li class=\"li\">Support for industry-standard ArchiMate shapes and ArchiMate relationship types to create modeling diagrams. 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} | # Enterprise Modeling and Visualization release notes
Version history for the Enterprise Modeling and Visualization application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 4.1.0 - August 2025
* New:
+ Undo and redo your recent actions on the diagram canvas
+ Associate both upstream and downstream entities for a shape using the Add related records action.
+ Drag and drop shapes from the shapes palette to the canvas
+ Add text to the relationship lines between shapes
+ Resize all shapes. The minimum size represented by an icon
+ Business process shape added under the Enterprise Architecture category in the shapes palette on the diagram page
+ AI Dataset Digital Asset, AI Model Digital Asset, AI Prompt Digital Asset, and AI System Digital Asset shapes added under the Enterprise Architecture category in the shapes palette on the diagram page
+ Delete diagrams directly from the Enterprise Modeling and Visualization home page. It removes the artifact and all associated versions
* Changes:
+ Enhanced overall BPMN diagram usability
+ Duplicate BPMN diagrams and associate them with existing or new business processes
+ Add description, label, and target date while creating new versions
#### Version 4.1.1 - August 2025
Updates to the diagram builder dependency to version 28.0.2. This ensures the compatibility with the ServiceNow Platform versions such as Yokohama and Zurich.
#### Version 4.0.1 - June 2025
* Fixed:
+ When a new shape is added to the business capability map while a business capability shape is already selected, it will be placed as a sibling of the selected shape.
+ Issue where diagrams were not created for capabilities without a hierarchy ID.
+ Out-of-the-box (OOB) shapes such as ArchiMate shapes are restricted for editing.
+ Issue where a business capability did not appear on the canvas when creating a business hierarchy map when both value stream and project entities were related to the same capability.
+ Issue where the Add Related Records feature briefly displayed outdated values before updating to the current ones.
+ Issue where the sticky notes were not being added to the canvas in the business hierarchy map.
#### Version 3.2.0 - February 2025
* New:
+ Blank diagram option is added in the New diagram drop-down menu on the Enterprise Modeling and Visualization home page
+ Read access is granted to the sn\_apm.apm\_read role
* Fixed:
+ General shapes resizing and rotation issues are fixed
+ Security issues are fixes
#### Version 3.1.0 - November 2024
* New:
+ Support for Business capability map
+ Support for industry-standard ArchiMate shapes and ArchiMate relationship types to create modeling diagrams. (ArchiMate is a registered trademark of The Open Group)
+ Support for adding related records (CI relationships or references) for a business hierarchy map within the diagram
+ Support for new link types between CSDM and ArchiMate shapes
+ Apply colors to business capability shapes in the capability hierarchy map
+ Support for initiating modeling directly from the ServiceNow Unified map using the Enterprise Modeling and Visualization
#### Version 2.0.0 - August 2024
* The Enterprise Modeling and Visualization functionality in Enterprise Architecture Workspace helps you with diagramming and modeling capabilities. It enables you to model the future state of your IT business applications
to assess the impact of proposed business application changes, evaluate different scenarios, and identify potential risks before implementing application strategies.
* For existing business applications, you can create business application hierarchy diagrams and save them as an existing architectural artifact or a new one.
* You can create diagrams to determine complex enterprise application structures, processes, and their relationships.
| ---
title: Enterprise Modeling and Visualization release notes
description: Version history for the Enterprise Modeling and Visualization application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Enterprise Architecture release notes
---
# Enterprise Modeling and Visualization release notes
Version history for the Enterprise Modeling and Visualization application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 4.1.0 - August 2025
* New:
+ Undo and redo your recent actions on the diagram canvas
+ Associate both upstream and downstream entities for a shape using the Add related records action.
+ Drag and drop shapes from the shapes palette to the canvas
+ Add text to the relationship lines between shapes
+ Resize all shapes. The minimum size represented by an icon
+ Business process shape added under the Enterprise Architecture category in the shapes palette on the diagram page
+ AI Dataset Digital Asset, AI Model Digital Asset, AI Prompt Digital Asset, and AI System Digital Asset shapes added under the Enterprise Architecture category in the shapes palette on the diagram page
+ Delete diagrams directly from the Enterprise Modeling and Visualization home page. It removes the artifact and all associated versions
* Changes:
+ Enhanced overall BPMN diagram usability
+ Duplicate BPMN diagrams and associate them with existing or new business processes
+ Add description, label, and target date while creating new versions
#### Version 4.1.1 - August 2025
Updates to the diagram builder dependency to version 28.0.2. This ensures the compatibility with the ServiceNow Platform versions such as Yokohama and Zurich.
#### Version 4.0.1 - June 2025
* Fixed:
+ When a new shape is added to the business capability map while a business capability shape is already selected, it will be placed as a sibling of the selected shape.
+ Issue where diagrams were not created for capabilities without a hierarchy ID.
+ Out-of-the-box (OOB) shapes such as ArchiMate shapes are restricted for editing.
+ Issue where a business capability did not appear on the canvas when creating a business hierarchy map when both value stream and project entities were related to the same capability.
+ Issue where the Add Related Records feature briefly displayed outdated values before updating to the current ones.
+ Issue where the sticky notes were not being added to the canvas in the business hierarchy map.
#### Version 3.2.0 - February 2025
* New:
+ Blank diagram option is added in the New diagram drop-down menu on the Enterprise Modeling and Visualization home page
+ Read access is granted to the sn\_apm.apm\_read role
* Fixed:
+ General shapes resizing and rotation issues are fixed
+ Security issues are fixes
#### Version 3.1.0 - November 2024
* New:
+ Support for Business capability map
+ Support for industry-standard ArchiMate shapes and ArchiMate relationship types to create modeling diagrams. (ArchiMate is a registered trademark of The Open Group)
+ Support for adding related records (CI relationships or references) for a business hierarchy map within the diagram
+ Support for new link types between CSDM and ArchiMate shapes
+ Apply colors to business capability shapes in the capability hierarchy map
+ Support for initiating modeling directly from the ServiceNow Unified map using the Enterprise Modeling and Visualization
#### Version 2.0.0 - August 2024
* The Enterprise Modeling and Visualization functionality in Enterprise Architecture Workspace helps you with diagramming and modeling capabilities. It enables you to model the future state of your IT business applications
to assess the impact of proposed business application changes, evaluate different scenarios, and identify potential risks before implementing application strategies.
* For existing business applications, you can create business application hierarchy diagrams and save them as an existing architectural artifact or a new one.
* You can create diagrams to determine complex enterprise application structures, processes, and their relationships.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-apm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-apm.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-apm.html | Export to PowerPoint for Enterprise Architecture release notes | Version history for the Export to PowerPoint for Enterprise Architecture on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-apm.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-apm.html"><body id="store-itbm-rn-export-to-powerpoint-apm"><main role="main"><article role="article" class="dita" id="store-itbm-rn-export-to-powerpoint-apm" aria-labelledby="title_store-itbm-rn-export-to-powerpoint-apm">
<h1 class="title topictitle1" id="title_store-itbm-rn-export-to-powerpoint-apm"><span class="ph">Export to PowerPoint</span> for <span class="ph">Enterprise Architecture</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Export to PowerPoint</span> for <span class="ph">Enterprise Architecture</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-export-to-powerpoint-apm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d330102e69" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.2 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed: Plugin name changed from Export to PowerPoint for Application Portfolio Management to Export to PowerPoint for Enterprise Architecture.</li>
<li class="li">Fixed: Issue while exporting data to PowerPoint.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.1 - February 2024</dt>
<dd class="dd" id="store-itbm-rn-export-to-powerpoint-apm__latest-store-itbm-rn-export-to-powerpoint-application-portfolio-management">Fixed downloading of ppt.</dd>
<dt class="dt dlterm">Version 1.0.0 - September 2022</dt>
<dd class="dd">
<p class="p">Export to PowerPoint is the base application to export data from ServiceNow.</p>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Export to PowerPoint for Enterprise Architecture release notes
Version history for the Export to PowerPoint for Enterprise Architecture on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.2 - August 2025
* Changed: Plugin name changed from Export to PowerPoint for Application Portfolio Management to Export to PowerPoint for Enterprise Architecture.
* Fixed: Issue while exporting data to PowerPoint.
#### Version 1.0.1 - February 2024
Fixed downloading of ppt.
#### Version 1.0.0 - September 2022
Export to PowerPoint is the base application to export data from ServiceNow.
| ---
title: Export to PowerPoint for Enterprise Architecture release notes
description: Version history for the Export to PowerPoint for Enterprise Architecture
on the ServiceNow Store.
keywords: []
breadcrumbs:
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---
# Export to PowerPoint for Enterprise Architecture release notes
Version history for the Export to PowerPoint for Enterprise Architecture on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.2 - August 2025
* Changed: Plugin name changed from Export to PowerPoint for Application Portfolio Management to Export to PowerPoint for Enterprise Architecture.
* Fixed: Issue while exporting data to PowerPoint.
#### Version 1.0.1 - February 2024
Fixed downloading of ppt.
#### Version 1.0.0 - September 2022
Export to PowerPoint is the base application to export data from ServiceNow.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-spm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-spm.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-spm.html | Export to PowerPoint for Strategic Portfolio Management release notes | Version history for the Export to PowerPoint application for Strategic Portfolio Management on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-spm.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-spm.html"><body id="store-itbm-rn-export-to-powerpoint-spm"><main role="main"><article role="article" class="dita" id="store-itbm-rn-export-to-powerpoint-spm" aria-labelledby="title_store-itbm-rn-export-to-powerpoint-spm">
<h1 class="title topictitle1" id="title_store-itbm-rn-export-to-powerpoint-spm">Export to PowerPoint for Strategic Portfolio Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Export to PowerPoint application for Strategic Portfolio Management on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-export-to-powerpoint-spm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d437672e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.4.0 - August 2024</dt>
<dd class="dd" id="store-itbm-rn-export-to-powerpoint-spm__latest-store-itbm-rn-export-to-powerpoint-spm">New: Ability to export Roadmap from Strategic Planning Workspace.</dd>
<dt class="dt dlterm">Version 1.2.1 - November 2023</dt>
<dd class="dd">Fixed related to Repeater token.</dd>
<dt class="dt dlterm">Version 1.2.0 - May 2023</dt>
<dd class="dd">New: Export a Portfolio (from Strategic Planning Workspace) status report as a Microsoft PowerPoint file.</dd>
<dt class="dt dlterm">Version 1.1.0 - November 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-export-to-powerpoint-spm__ul_nff_zx3_mxb">
<li class="li">Export key details of a project from Project Workspace as a Microsoft PowerPoint</li>
<li class="li">Define PowerPoint formatter mapping with conditions to replace the token value with a format style</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.0 - September 2022</dt>
<dd class="dd">Application will provide project managers the ability to export project status reports as PowerPoints. Users can create their own custom PowerPoint Templates and export their project status reports in these custom
PowerPoint templates.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Export to PowerPoint for Strategic Portfolio Management release notes
Version history for the Export to PowerPoint application for Strategic Portfolio Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.4.0 - August 2024
New: Ability to export Roadmap from Strategic Planning Workspace.
#### Version 1.2.1 - November 2023
Fixed related to Repeater token.
#### Version 1.2.0 - May 2023
New: Export a Portfolio (from Strategic Planning Workspace) status report as a Microsoft PowerPoint file.
#### Version 1.1.0 - November 2022
* New:
+ Export key details of a project from Project Workspace as a Microsoft PowerPoint
+ Define PowerPoint formatter mapping with conditions to replace the token value with a format style
#### Version 1.0.0 - September 2022
Application will provide project managers the ability to export project status reports as PowerPoints. Users can create their own custom PowerPoint Templates and export their project status reports in these custom
PowerPoint templates.
| ---
title: Export to PowerPoint for Strategic Portfolio Management release notes
description: Version history for the Export to PowerPoint application for Strategic
Portfolio Management on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Export to PowerPoint for Strategic Portfolio Management release notes
Version history for the Export to PowerPoint application for Strategic Portfolio Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.4.0 - August 2024
New: Ability to export Roadmap from Strategic Planning Workspace.
#### Version 1.2.1 - November 2023
Fixed related to Repeater token.
#### Version 1.2.0 - May 2023
New: Export a Portfolio (from Strategic Planning Workspace) status report as a Microsoft PowerPoint file.
#### Version 1.1.0 - November 2022
* New:
+ Export key details of a project from Project Workspace as a Microsoft PowerPoint
+ Define PowerPoint formatter mapping with conditions to replace the token value with a format style
#### Version 1.0.0 - September 2022
Application will provide project managers the ability to export project status reports as PowerPoints. Users can create their own custom PowerPoint Templates and export their project status reports in these custom
PowerPoint templates.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-export-to-powerpoint.html | Export to PowerPoint release notes | Version history for the Export to PowerPoint application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint.html"><body id="store-itbm-rn-export-to-powerpoint"><main role="main"><article role="article" class="dita" id="store-itbm-rn-export-to-powerpoint" aria-labelledby="title_store-itbm-rn-export-to-powerpoint">
<h1 class="title topictitle1" id="title_store-itbm-rn-export-to-powerpoint">Export to PowerPoint release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Export to PowerPoint application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-export-to-powerpoint__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d157765e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.2.0 - August 2024</dt>
<dd class="dd" id="store-itbm-rn-export-to-powerpoint__latest-store-itbm-rn-export-to-powerpoint">New: Export Roadmap from Strategic Planning Workspace.</dd>
<dt class="dt dlterm">Version 2.1.1 - November 2023</dt>
<dd class="dd">Fixes related to Repeater token.</dd>
<dt class="dt dlterm">Version 2.0.0 - November 2022</dt>
<dd class="dd">
<p class="p">New: User can export data in certain colors and shapes to the powerpoint based on conditions in formatter mapping.</p>
</dd>
<dt class="dt dlterm">Version 1.0.1 - September 2022</dt>
<dd class="dd">
<p class="p">Export to PowerPoint is the base application to export data from ServiceNow.</p>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Export to PowerPoint release notes
Version history for the Export to PowerPoint application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.2.0 - August 2024
New: Export Roadmap from Strategic Planning Workspace.
#### Version 2.1.1 - November 2023
Fixes related to Repeater token.
#### Version 2.0.0 - November 2022
New: User can export data in certain colors and shapes to the powerpoint based on conditions in formatter mapping.
#### Version 1.0.1 - September 2022
Export to PowerPoint is the base application to export data from ServiceNow.
| ---
title: Export to PowerPoint release notes
description: Version history for the Export to PowerPoint application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Export to PowerPoint release notes
Version history for the Export to PowerPoint application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.2.0 - August 2024
New: Export Roadmap from Strategic Planning Workspace.
#### Version 2.1.1 - November 2023
Fixes related to Repeater token.
#### Version 2.0.0 - November 2022
New: User can export data in certain colors and shapes to the powerpoint based on conditions in formatter mapping.
#### Version 1.0.1 - September 2022
Export to PowerPoint is the base application to export data from ServiceNow.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-gantt-ui-builder-component.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-gantt-ui-builder-component.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-gantt-ui-builder-component.html | Gantt UI Builder Component release notes | Version history for the on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-gantt-ui-builder-component.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-gantt-ui-builder-component.html"><body id="store-itbm-rn-gantt-ui-builder-component"><main role="main"><article role="article" class="dita" id="store-itbm-rn-gantt-ui-builder-component" aria-labelledby="title_store-itbm-rn-gantt-ui-builder-component">
<h1 class="title topictitle1" id="title_store-itbm-rn-gantt-ui-builder-component">Gantt UI Builder Component release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-gantt-ui-builder-component__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d427635e56" class="title sectiontitle">Version history</h2>
</section>
<section class="section">
<dl class="dl">
<dt class="dt dlterm">Version 25.1.0 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_obc_bl2_yfc">
<li class="li">Separating resizer from the task bar.</li>
<li class="li">Gantt timeline rendering when date is passed in different formats.</li>
<li class="li">Considering baselines for timeline data.</li>
<li class="li">Expose precision for timeline data.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 24.4.0 - February 2025</dt>
<dd class="dd" id="store-itbm-rn-gantt-ui-builder-component__latest-store-itbm-rn-gantt-ui-builder-component">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_rqg_y2f_d2c">
<li class="li">Project Workspace - Issues with switching between the Grid and Gantt view have been fixed</li>
<li class="li">Fixed the lagging experience in scrolling between the column header and the cells</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 24.3.1 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New features:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_sz3_x1f_bdc">
<li class="li">Grid Header Updates: Updated the bottom tree for the rendered grid header.</li>
<li class="li">Improvement to the expand all events for grid expansions separately.</li>
<li class="li">Improved rendering performance and interactive features for Gantt chart elements.</li>
</ul></li>
<li class="li">Bug fixes:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_nr2_z1f_bdc">
<li class="li">Fix to the rendering of the CP grid bottom tray</li>
<li class="li">Addition of informative labels to Slide buttons and Shift column buttons</li>
<li class="li">Currency Editing: Fix to the discrepancies when editing currency values</li>
<li class="li">Multi-select Issues: Inline edit problems when non-editable cell value could be updated are addressed</li>
<li class="li">Fix for issues related to sorting columns</li>
<li class="li">Fix for editing issues in specific column types</li>
<li class="li">Checkbox Accessibility: Improvement to the labels for checkboxes and column menu buttons</li>
<li class="li">Cell Editing: Correction to focus navigation and editing behavior. UI Flickering: Resolved flickering of percent complete during scrolling</li>
<li class="li">Grid Alignment: Adjustments to the alignment of choice fields as number type</li>
<li class="li">Read-only Cells: Improvements to visual representation for read-only cells</li>
<li class="li">Gantt Task Dependencies: Fix to the issues with displaying and editing task dependencies</li>
<li class="li">Component Actions: Fix to the bugs related to component actions</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 24.2.0 - August 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Multiple icons in the timeline bar of the Gantt</li>
<li class="li">Column virtualization on the capacity planning console</li>
</ul>
</li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_f1t_xtq_1cc">
<li class="li">Row editing - rendering on other dit value update on row editing</li>
<li class="li">Drag & Drop - Updated the tooltip info to "Rearrange row"</li>
<li class="li">Cell Focus and Actions Cell focus is now shifted to the other cell when clicking on the comment icon of the other cell. Cell actions are now aligned for the Reference/api_reference column type</li>
<li class="li">Section resizer is now focusable using a keyboard</li>
<li class="li">SECTION_RESIZED event is exposed to UIB</li>
<li class="li">Accessibility <ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_g1t_xtq_1cc">
<li class="li">Fixed toggle flicker issue when a user scrolls.</li>
<li class="li">Hiding a column from the column context menu in the grid is not saving in the user preference table</li>
<li class="li">Included RTL padding</li>
<li class="li">Added icon start, end, variant, and tooltip properties to clickable column types</li>
<li class="li">Passing the first and last task for sub-columns</li>
<li class="li">While having an avatar_group_select field open, if we open the side panel, it appears on top of the side panel</li>
<li class="li">When the scroll is present for columns, pressing the tab from the last column does not shift focus from it</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 24.1.0 - May 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_fns_vtw_cbc">
<li class="li">Addressed an issue where the Mac reader failed to read out relevant information upon focusing a timeline bar.</li>
<li class="li">Resolved an issue where task bars were erroneously moving and resizing despite the disable Editing setting being enabled.</li>
</ul></li>
<li class="li">New:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_q4n_5tw_cbc">
<li class="li">Updated filter comparison operators for improved functionality.</li>
<li class="li">Added options to adjust the width of the side panel.</li>
<li class="li">Introduced a new column type for tags in the Gantt Chart.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 24.0.0 - February 2024</dt>
<dd class="dd"><p class="p">New Features:</p>
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_m4q_rl4_21c">
<li class="li">Invisible Accessibility Control Support for Gantt Chart: Implemented support for invisible accessibility controls specifically tailored for Gantt Chart interactions, enhancing usability for diverse user needs.</li>
<li class="li">Truncation Accessibility Support for Gantt Chart: Introduced truncation accessibility support for the Gantt Chart, ensuring a seamless and inclusive experience for users in varied scenarios.</li>
<li class="li">Popover Support for Timeline Phases and Icons on Gantt Chart: Changed the Gantt Chart timeline by incorporating popover support, providing additional context and information for timeline phases and icons.</li>
<li class="li">Multiple Bars for Single Row on Gantt Chart Timeline: Empowered users with the ability to display multiple bars for a single row on the Gantt Chart timeline, offering a more comprehensive representation of project
timelines.</li>
<li class="li">Manage Side Panel Using Props: Added functionality to manage the side panel using props, offering users greater control and customization options.</li>
</ul></li>
<li class="li">Fixes:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_pb5_sl4_21c">
<li class="li">Title of the Timeline Bar Tooltip Length Issue: Addressed the problem where the title of the timeline bar tooltip extended beyond its container when excessively lengthy.</li>
<li class="li">Grid Content Visibility on Timeline at 15% Grid Width: Fixed the issue where grid content was visible on the Gantt Chart timeline when the grid width was set to 15%, ensuring a cleaner and more polished
presentation.</li>
<li class="li">Event Dispatch on Side Panel Opening: Implemented the dispatch of an event when the side panel is opened, facilitating improved integration and responsiveness.</li>
<li class="li">Bar Labels Toggle Behavior: Resolved the issue where the bar labels toggle was resetting when switching to the grid layout under the side panel, ensuring consistent user preferences.</li>
<li class="li">Empty State Message in Capacity View: Added an empty state message to the capacity view, providing users with clear feedback in scenarios where no data is present.</li>
<li class="li">Styling Changes: <ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_dbl_sl4_21c">
<li class="li">Corrected flat border styles in the capacity view for a more polished and cohesive visual presentation.</li>
<li class="li">Optimized hover styles by moving them to the bottom, preventing unintended style overriding and improving the overall user experience.</li>
</ul></li>
<li class="li">Attribute Unselection Issue in Group Resource By: Resolved the problem where unselecting an attribute in the group resource by section while selecting planning items resulted in displaying all planning items instead of
the selected ones.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 23.0.1 - January 2024</dt>
<dd class="dd">Fixed: Read only cell have grey background now.</dd>
<dt class="dt dlterm">Version 23.0.0 - November 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_tbl_rcg_2zb">
<li class="li">Forced color: Apply forced colors to Gantt charts for accessible Gantt Chart.</li>
<li class="li">Timeline Bar Color Split: Introduced support for using multiple colors to update the visual differentiation of timeline bars.</li>
<li class="li">Rating Column: Added a new column type to capture and display ratings.</li>
<li class="li">Extended Column Header Information: Allows to provide additional information for column headers.</li>
<li class="li">Streamlined Column Management: Added options to simplify the process of adding new columns.</li>
<li class="li">Expanded Column Context Menu: Provides more options to add context menu items for columns.</li>
<li class="li">Text Wrapping: Update readability by wrapping text into multiple lines.</li>
<li class="li">Column Header Indicators: Added indicators to provide additional functionality to column headers.</li>
<li class="li">Section Resizer: Adjust section sizes easily for a more organized workspace.</li>
<li class="li">Row Editing Support: Allows to edit rows within your tables.</li>
<li class="li">Updated Color Palette: Added more color options for cells and headers to improve interactivity.</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_yhp_scg_2zb">
<li class="li">Side Panel Checkbox Toggle: Fixed an issue where the checkbox toggle event was not functioning properly with additional options in the side panel.</li>
<li class="li">Row Selection Checkbox: Resolved an issue where row selection checkboxes could be toggled using the spacebar.</li>
<li class="li">Advanced Criteria Support: Criteria now include 'ISEMPTY' and 'ISNOTEMPTY' for more extensive customization.</li>
<li class="li">Universal Comment Icon: Comment icons now work seamlessly with every type of column.</li>
<li class="li">Individual Currency Codes: You can now assign individual currency codes to financial records.</li>
<li class="li">Manual Date Editing: In certain cases, you can manually edit dates for added flexibility.</li>
<li class="li">Total Row Count Accuracy: Corrected an issue where the total row count displayed inaccurate numbers when non-selectable rows were present.</li>
<li class="li">Context Menu Fix: The 'Edit Row' context menu option is now functioning correctly.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version - August 2023</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_z5t_c2r_hyb">
<li class="li">on on Grid columns</li>
<li class="li">Cell-level colouring for background and text</li>
<li class="li">Support for column-level personalization hidden mode</li>
<li class="li">Support for Capacity Planning view</li>
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_i3k_g2r_hyb">
<li class="li">The side panel will not block the Gantt body and push to remaining space</li>
<li class="li">Side Panel slots have been spilt into Header and Content for an optimal experience</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_shj_j2r_hyb">
<li class="li">Outside click will raise the save event</li>
<li class="li">The editor will select, clicking the appropriate part while the edit start</li>
<li class="li">Date can be manually edited</li>
<li class="li">The date sorting issue fixed</li>
<li class="li">The number filter will be fault tolerant for the string value</li>
<li class="li">NaN was coming for aggregated value</li>
<li class="li">The Avatar group was not editable</li>
<li class="li">The side panel can be navigated using a keyboard</li>
<li class="li">Some AXE accessibility has been fixed</li>
</ul></li>
<li class="li">Removed: Some unused events have been removed</li>
</ul></dd>
<dt class="dt dlterm">Version 22.0.0 - May 2023</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_ndf_tgg_3xb">
<li class="li">New:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_utp_xx3_mxb">
<li class="li">Gantt chart availability on UIB</li>
<li class="li">Custom calendar support</li>
<li class="li">Records filter on load for Gantt chart</li>
<li class="li">Manage column personalisation props</li>
<li class="li">Show dependency line property</li>
<li class="li">Multi Currency column inline editing</li>
<li class="li">Avatar select column inline editing</li>
<li class="li">Dynamic query parameter for Avatar select columns</li>
<li class="li">Ability to add background color for column header</li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_tfl_xx3_mxb">
<li class="li">Configuration type changed to Basic, Standard, Advanced on UIB</li>
<li class="li">Removed the gap between the timeline zoom selector and the side panel</li>
<li class="li">Gantt chart timeline bar popover placement is not restricted to the timeline section</li>
<li class="li">Gantt chart header color change (now support theme)</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-gantt-ui-builder-component__ul_lsf_xx3_mxb">
<li class="li">Theme issue on input fields on column filter</li>
<li class="li">Accessibility issue in cell click and enter</li>
<li class="li">Positioning shadow of the right-side panel</li>
<li class="li">Localization support for currency</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-gantt-ui-builder-component.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-gantt-ui-builder-component.html\"><body id=\"store-itbm-rn-gantt-ui-builder-component\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-gantt-ui-builder-component\" aria-labelledby=\"title_store-itbm-rn-gantt-ui-builder-component\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-gantt-ui-builder-component\">Gantt UI Builder Component release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-gantt-ui-builder-component__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d427635e56\" class=\"title sectiontitle\">Version history</h2>\n \n </section>\n <section class=\"section\">\n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 25.1.0 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_obc_bl2_yfc\">\n <li class=\"li\">Separating resizer from the task bar.</li>\n <li class=\"li\">Gantt timeline rendering when date is passed in different formats.</li>\n <li class=\"li\">Considering baselines for timeline data.</li>\n <li class=\"li\">Expose precision for timeline data.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 24.4.0 - February 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-gantt-ui-builder-component__latest-store-itbm-rn-gantt-ui-builder-component\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_rqg_y2f_d2c\">\n <li class=\"li\">Project Workspace - Issues with switching between the Grid and Gantt view have been fixed</li>\n <li class=\"li\">Fixed the lagging experience in scrolling between the column header and the cells</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 24.3.1 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New features:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_sz3_x1f_bdc\">\n <li class=\"li\">Grid Header Updates: Updated the bottom tree for the rendered grid header.</li>\n <li class=\"li\">Improvement to the expand all events for grid expansions separately.</li>\n <li class=\"li\">Improved rendering performance and interactive features for Gantt chart elements.</li>\n </ul></li>\n <li class=\"li\">Bug fixes:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_nr2_z1f_bdc\">\n <li class=\"li\">Fix to the rendering of the CP grid bottom tray</li>\n <li class=\"li\">Addition of informative labels to Slide buttons and Shift column buttons</li>\n <li class=\"li\">Currency Editing: Fix to the discrepancies when editing currency values</li>\n <li class=\"li\">Multi-select Issues: Inline edit problems when non-editable cell value could be updated are addressed</li>\n <li class=\"li\">Fix for issues related to sorting columns</li>\n <li class=\"li\">Fix for editing issues in specific column types</li>\n <li class=\"li\">Checkbox Accessibility: Improvement to the labels for checkboxes and column menu buttons</li>\n <li class=\"li\">Cell Editing: Correction to focus navigation and editing behavior. UI Flickering: Resolved flickering of percent complete during scrolling</li>\n <li class=\"li\">Grid Alignment: Adjustments to the alignment of choice fields as number type</li>\n <li class=\"li\">Read-only Cells: Improvements to visual representation for read-only cells</li>\n <li class=\"li\">Gantt Task Dependencies: Fix to the issues with displaying and editing task dependencies</li>\n <li class=\"li\">Component Actions: Fix to the bugs related to component actions</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 24.2.0 - August 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Multiple icons in the timeline bar of the Gantt</li>\n <li class=\"li\">Column virtualization on the capacity planning console</li>\n </ul>\n </li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_f1t_xtq_1cc\">\n <li class=\"li\">Row editing - rendering on other dit value update on row editing</li>\n <li class=\"li\">Drag & Drop - Updated the tooltip info to "Rearrange row"</li>\n <li class=\"li\">Cell Focus and Actions Cell focus is now shifted to the other cell when clicking on the comment icon of the other cell. Cell actions are now aligned for the Reference/api_reference column type</li>\n <li class=\"li\">Section resizer is now focusable using a keyboard</li>\n <li class=\"li\">SECTION_RESIZED event is exposed to UIB</li>\n <li class=\"li\">Accessibility <ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_g1t_xtq_1cc\">\n <li class=\"li\">Fixed toggle flicker issue when a user scrolls.</li>\n <li class=\"li\">Hiding a column from the column context menu in the grid is not saving in the user preference table</li>\n <li class=\"li\">Included RTL padding</li>\n <li class=\"li\">Added icon start, end, variant, and tooltip properties to clickable column types</li>\n <li class=\"li\">Passing the first and last task for sub-columns</li>\n <li class=\"li\">While having an avatar_group_select field open, if we open the side panel, it appears on top of the side panel</li>\n <li class=\"li\">When the scroll is present for columns, pressing the tab from the last column does not shift focus from it</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 24.1.0 - May 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_fns_vtw_cbc\">\n <li class=\"li\">Addressed an issue where the Mac reader failed to read out relevant information upon focusing a timeline bar.</li>\n <li class=\"li\">Resolved an issue where task bars were erroneously moving and resizing despite the disable Editing setting being enabled.</li>\n </ul></li>\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_q4n_5tw_cbc\">\n <li class=\"li\">Updated filter comparison operators for improved functionality.</li>\n <li class=\"li\">Added options to adjust the width of the side panel.</li>\n <li class=\"li\">Introduced a new column type for tags in the Gantt Chart.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 24.0.0 - February 2024</dt>\n <dd class=\"dd\"><p class=\"p\">New Features:</p>\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_m4q_rl4_21c\">\n <li class=\"li\">Invisible Accessibility Control Support for Gantt Chart: Implemented support for invisible accessibility controls specifically tailored for Gantt Chart interactions, enhancing usability for diverse user needs.</li>\n <li class=\"li\">Truncation Accessibility Support for Gantt Chart: Introduced truncation accessibility support for the Gantt Chart, ensuring a seamless and inclusive experience for users in varied scenarios.</li>\n <li class=\"li\">Popover Support for Timeline Phases and Icons on Gantt Chart: Changed the Gantt Chart timeline by incorporating popover support, providing additional context and information for timeline phases and icons.</li>\n <li class=\"li\">Multiple Bars for Single Row on Gantt Chart Timeline: Empowered users with the ability to display multiple bars for a single row on the Gantt Chart timeline, offering a more comprehensive representation of project\n timelines.</li>\n <li class=\"li\">Manage Side Panel Using Props: Added functionality to manage the side panel using props, offering users greater control and customization options.</li>\n </ul></li>\n <li class=\"li\">Fixes:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_pb5_sl4_21c\">\n <li class=\"li\">Title of the Timeline Bar Tooltip Length Issue: Addressed the problem where the title of the timeline bar tooltip extended beyond its container when excessively lengthy.</li>\n <li class=\"li\">Grid Content Visibility on Timeline at 15% Grid Width: Fixed the issue where grid content was visible on the Gantt Chart timeline when the grid width was set to 15%, ensuring a cleaner and more polished\n presentation.</li>\n <li class=\"li\">Event Dispatch on Side Panel Opening: Implemented the dispatch of an event when the side panel is opened, facilitating improved integration and responsiveness.</li>\n <li class=\"li\">Bar Labels Toggle Behavior: Resolved the issue where the bar labels toggle was resetting when switching to the grid layout under the side panel, ensuring consistent user preferences.</li>\n <li class=\"li\">Empty State Message in Capacity View: Added an empty state message to the capacity view, providing users with clear feedback in scenarios where no data is present.</li>\n <li class=\"li\">Styling Changes: <ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_dbl_sl4_21c\">\n <li class=\"li\">Corrected flat border styles in the capacity view for a more polished and cohesive visual presentation.</li>\n <li class=\"li\">Optimized hover styles by moving them to the bottom, preventing unintended style overriding and improving the overall user experience.</li>\n </ul></li>\n <li class=\"li\">Attribute Unselection Issue in Group Resource By: Resolved the problem where unselecting an attribute in the group resource by section while selecting planning items resulted in displaying all planning items instead of\n the selected ones.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 23.0.1 - January 2024</dt>\n <dd class=\"dd\">Fixed: Read only cell have grey background now.</dd>\n \n \n <dt class=\"dt dlterm\">Version 23.0.0 - November 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_tbl_rcg_2zb\">\n <li class=\"li\">Forced color: Apply forced colors to Gantt charts for accessible Gantt Chart.</li>\n <li class=\"li\">Timeline Bar Color Split: Introduced support for using multiple colors to update the visual differentiation of timeline bars.</li>\n <li class=\"li\">Rating Column: Added a new column type to capture and display ratings.</li>\n <li class=\"li\">Extended Column Header Information: Allows to provide additional information for column headers.</li>\n <li class=\"li\">Streamlined Column Management: Added options to simplify the process of adding new columns.</li>\n <li class=\"li\">Expanded Column Context Menu: Provides more options to add context menu items for columns.</li>\n <li class=\"li\">Text Wrapping: Update readability by wrapping text into multiple lines.</li>\n <li class=\"li\">Column Header Indicators: Added indicators to provide additional functionality to column headers.</li>\n <li class=\"li\">Section Resizer: Adjust section sizes easily for a more organized workspace.</li>\n <li class=\"li\">Row Editing Support: Allows to edit rows within your tables.</li>\n <li class=\"li\">Updated Color Palette: Added more color options for cells and headers to improve interactivity.</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_yhp_scg_2zb\">\n <li class=\"li\">Side Panel Checkbox Toggle: Fixed an issue where the checkbox toggle event was not functioning properly with additional options in the side panel.</li>\n <li class=\"li\">Row Selection Checkbox: Resolved an issue where row selection checkboxes could be toggled using the spacebar.</li>\n <li class=\"li\">Advanced Criteria Support: Criteria now include 'ISEMPTY' and 'ISNOTEMPTY' for more extensive customization.</li>\n <li class=\"li\">Universal Comment Icon: Comment icons now work seamlessly with every type of column.</li>\n <li class=\"li\">Individual Currency Codes: You can now assign individual currency codes to financial records.</li>\n <li class=\"li\">Manual Date Editing: In certain cases, you can manually edit dates for added flexibility.</li>\n <li class=\"li\">Total Row Count Accuracy: Corrected an issue where the total row count displayed inaccurate numbers when non-selectable rows were present.</li>\n <li class=\"li\">Context Menu Fix: The 'Edit Row' context menu option is now functioning correctly.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version - August 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_z5t_c2r_hyb\">\n <li class=\"li\">on on Grid columns</li>\n <li class=\"li\">Cell-level colouring for background and text</li>\n <li class=\"li\">Support for column-level personalization hidden mode</li>\n <li class=\"li\">Support for Capacity Planning view</li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_i3k_g2r_hyb\">\n <li class=\"li\">The side panel will not block the Gantt body and push to remaining space</li>\n <li class=\"li\">Side Panel slots have been spilt into Header and Content for an optimal experience</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_shj_j2r_hyb\">\n <li class=\"li\">Outside click will raise the save event</li>\n <li class=\"li\">The editor will select, clicking the appropriate part while the edit start</li>\n <li class=\"li\">Date can be manually edited</li>\n <li class=\"li\">The date sorting issue fixed</li>\n <li class=\"li\">The number filter will be fault tolerant for the string value</li>\n <li class=\"li\">NaN was coming for aggregated value</li>\n <li class=\"li\">The Avatar group was not editable</li>\n <li class=\"li\">The side panel can be navigated using a keyboard</li>\n <li class=\"li\">Some AXE accessibility has been fixed</li>\n </ul></li>\n <li class=\"li\">Removed: Some unused events have been removed</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 22.0.0 - May 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_ndf_tgg_3xb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_utp_xx3_mxb\">\n <li class=\"li\">Gantt chart availability on UIB</li>\n <li class=\"li\">Custom calendar support</li>\n <li class=\"li\">Records filter on load for Gantt chart</li>\n <li class=\"li\">Manage column personalisation props</li>\n <li class=\"li\">Show dependency line property</li>\n <li class=\"li\">Multi Currency column inline editing</li>\n <li class=\"li\">Avatar select column inline editing</li>\n <li class=\"li\">Dynamic query parameter for Avatar select columns</li>\n <li class=\"li\">Ability to add background color for column header</li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_tfl_xx3_mxb\">\n <li class=\"li\">Configuration type changed to Basic, Standard, Advanced on UIB</li>\n <li class=\"li\">Removed the gap between the timeline zoom selector and the side panel</li>\n <li class=\"li\">Gantt chart timeline bar popover placement is not restricted to the timeline section</li>\n <li class=\"li\">Gantt chart header color change (now support theme)</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-gantt-ui-builder-component__ul_lsf_xx3_mxb\">\n <li class=\"li\">Theme issue on input fields on column filter</li>\n <li class=\"li\">Accessibility issue in cell click and enter</li>\n <li class=\"li\">Positioning shadow of the right-side panel</li>\n <li class=\"li\">Localization support for currency</li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Gantt UI Builder Component release notes
Version history for the on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 25.1.0 - August 2025
* Fixed:
+ Separating resizer from the task bar.
+ Gantt timeline rendering when date is passed in different formats.
+ Considering baselines for timeline data.
+ Expose precision for timeline data.
#### Version 24.4.0 - February 2025
* Fixed:
+ Project Workspace - Issues with switching between the Grid and Gantt view have been fixed
+ Fixed the lagging experience in scrolling between the column header and the cells
#### Version 24.3.1 - November 2024
* New features:
+ Grid Header Updates: Updated the bottom tree for the rendered grid header.
+ Improvement to the expand all events for grid expansions separately.
+ Improved rendering performance and interactive features for Gantt chart elements.
* Bug fixes:
+ Fix to the rendering of the CP grid bottom tray
+ Addition of informative labels to Slide buttons and Shift column buttons
+ Currency Editing: Fix to the discrepancies when editing currency values
+ Multi-select Issues: Inline edit problems when non-editable cell value could be updated are addressed
+ Fix for issues related to sorting columns
+ Fix for editing issues in specific column types
+ Checkbox Accessibility: Improvement to the labels for checkboxes and column menu buttons
+ Cell Editing: Correction to focus navigation and editing behavior. UI Flickering: Resolved flickering of percent complete during scrolling
+ Grid Alignment: Adjustments to the alignment of choice fields as number type
+ Read-only Cells: Improvements to visual representation for read-only cells
+ Gantt Task Dependencies: Fix to the issues with displaying and editing task dependencies
+ Component Actions: Fix to the bugs related to component actions
#### Version 24.2.0 - August 2024
* New:
+ Multiple icons in the timeline bar of the Gantt
+ Column virtualization on the capacity planning console
* Fixed:
+ Row editing - rendering on other dit value update on row editing
+ Drag & Drop - Updated the tooltip info to "Rearrange row"
+ Cell Focus and Actions Cell focus is now shifted to the other cell when clicking on the comment icon of the other cell. Cell actions are now aligned for the Reference/api\_reference column type
+ Section resizer is now focusable using a keyboard
+ SECTION\_RESIZED event is exposed to UIB
+ Accessibility
- Fixed toggle flicker issue when a user scrolls.
- Hiding a column from the column context menu in the grid is not saving in the user preference table
- Included RTL padding
- Added icon start, end, variant, and tooltip properties to clickable column types
- Passing the first and last task for sub-columns
- While having an avatar\_group\_select field open, if we open the side panel, it appears on top of the side panel
- When the scroll is present for columns, pressing the tab from the last column does not shift focus from it
#### Version 24.1.0 - May 2024
* Fixed:
+ Addressed an issue where the Mac reader failed to read out relevant information upon focusing a timeline bar.
+ Resolved an issue where task bars were erroneously moving and resizing despite the disable Editing setting being enabled.
* New:
+ Updated filter comparison operators for improved functionality.
+ Added options to adjust the width of the side panel.
+ Introduced a new column type for tags in the Gantt Chart.
#### Version 24.0.0 - February 2024
New Features:
* New:
+ Invisible Accessibility Control Support for Gantt Chart: Implemented support for invisible accessibility controls specifically tailored for Gantt Chart interactions, enhancing usability for diverse user needs.
+ Truncation Accessibility Support for Gantt Chart: Introduced truncation accessibility support for the Gantt Chart, ensuring a seamless and inclusive experience for users in varied scenarios.
+ Popover Support for Timeline Phases and Icons on Gantt Chart: Changed the Gantt Chart timeline by incorporating popover support, providing additional context and information for timeline phases and icons.
+ Multiple Bars for Single Row on Gantt Chart Timeline: Empowered users with the ability to display multiple bars for a single row on the Gantt Chart timeline, offering a more comprehensive representation of project
timelines.
+ Manage Side Panel Using Props: Added functionality to manage the side panel using props, offering users greater control and customization options.
* Fixes:
+ Title of the Timeline Bar Tooltip Length Issue: Addressed the problem where the title of the timeline bar tooltip extended beyond its container when excessively lengthy.
+ Grid Content Visibility on Timeline at 15% Grid Width: Fixed the issue where grid content was visible on the Gantt Chart timeline when the grid width was set to 15%, ensuring a cleaner and more polished
presentation.
+ Event Dispatch on Side Panel Opening: Implemented the dispatch of an event when the side panel is opened, facilitating improved integration and responsiveness.
+ Bar Labels Toggle Behavior: Resolved the issue where the bar labels toggle was resetting when switching to the grid layout under the side panel, ensuring consistent user preferences.
+ Empty State Message in Capacity View: Added an empty state message to the capacity view, providing users with clear feedback in scenarios where no data is present.
+ Styling Changes:
- Corrected flat border styles in the capacity view for a more polished and cohesive visual presentation.
- Optimized hover styles by moving them to the bottom, preventing unintended style overriding and improving the overall user experience.
+ Attribute Unselection Issue in Group Resource By: Resolved the problem where unselecting an attribute in the group resource by section while selecting planning items resulted in displaying all planning items instead of
the selected ones.
#### Version 23.0.1 - January 2024
Fixed: Read only cell have grey background now.
#### Version 23.0.0 - November 2023
* New:
+ Forced color: Apply forced colors to Gantt charts for accessible Gantt Chart.
+ Timeline Bar Color Split: Introduced support for using multiple colors to update the visual differentiation of timeline bars.
+ Rating Column: Added a new column type to capture and display ratings.
+ Extended Column Header Information: Allows to provide additional information for column headers.
+ Streamlined Column Management: Added options to simplify the process of adding new columns.
+ Expanded Column Context Menu: Provides more options to add context menu items for columns.
+ Text Wrapping: Update readability by wrapping text into multiple lines.
+ Column Header Indicators: Added indicators to provide additional functionality to column headers.
+ Section Resizer: Adjust section sizes easily for a more organized workspace.
+ Row Editing Support: Allows to edit rows within your tables.
+ Updated Color Palette: Added more color options for cells and headers to improve interactivity.
* Fixed:
+ Side Panel Checkbox Toggle: Fixed an issue where the checkbox toggle event was not functioning properly with additional options in the side panel.
+ Row Selection Checkbox: Resolved an issue where row selection checkboxes could be toggled using the spacebar.
+ Advanced Criteria Support: Criteria now include 'ISEMPTY' and 'ISNOTEMPTY' for more extensive customization.
+ Universal Comment Icon: Comment icons now work seamlessly with every type of column.
+ Individual Currency Codes: You can now assign individual currency codes to financial records.
+ Manual Date Editing: In certain cases, you can manually edit dates for added flexibility.
+ Total Row Count Accuracy: Corrected an issue where the total row count displayed inaccurate numbers when non-selectable rows were present.
+ Context Menu Fix: The 'Edit Row' context menu option is now functioning correctly.
#### Version - August 2023
* on on Grid columns
* Cell-level colouring for background and text
* Support for column-level personalization hidden mode
* Support for Capacity Planning view
* Changed:
+ The side panel will not block the Gantt body and push to remaining space
+ Side Panel slots have been spilt into Header and Content for an optimal experience
* Fixed:
+ Outside click will raise the save event
+ The editor will select, clicking the appropriate part while the edit start
+ Date can be manually edited
+ The date sorting issue fixed
+ The number filter will be fault tolerant for the string value
+ NaN was coming for aggregated value
+ The Avatar group was not editable
+ The side panel can be navigated using a keyboard
+ Some AXE accessibility has been fixed
* Removed: Some unused events have been removed
#### Version 22.0.0 - May 2023
* New:
+ Gantt chart availability on UIB
+ Custom calendar support
+ Records filter on load for Gantt chart
+ Manage column personalisation props
+ Show dependency line property
+ Multi Currency column inline editing
+ Avatar select column inline editing
+ Dynamic query parameter for Avatar select columns
+ Ability to add background color for column header
* Changed:
+ Configuration type changed to Basic, Standard, Advanced on UIB
+ Removed the gap between the timeline zoom selector and the side panel
+ Gantt chart timeline bar popover placement is not restricted to the timeline section
+ Gantt chart header color change (now support theme)
* Fixed:
+ Theme issue on input fields on column filter
+ Accessibility issue in cell click and enter
+ Positioning shadow of the right-side panel
+ Localization support for currency
| ---
title: Gantt UI Builder Component release notes
description: Version history for the on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Gantt UI Builder Component release notes
Version history for the on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 25.1.0 - August 2025
* Fixed:
+ Separating resizer from the task bar.
+ Gantt timeline rendering when date is passed in different formats.
+ Considering baselines for timeline data.
+ Expose precision for timeline data.
#### Version 24.4.0 - February 2025
* Fixed:
+ Project Workspace - Issues with switching between the Grid and Gantt view have been fixed
+ Fixed the lagging experience in scrolling between the column header and the cells
#### Version 24.3.1 - November 2024
* New features:
+ Grid Header Updates: Updated the bottom tree for the rendered grid header.
+ Improvement to the expand all events for grid expansions separately.
+ Improved rendering performance and interactive features for Gantt chart elements.
* Bug fixes:
+ Fix to the rendering of the CP grid bottom tray
+ Addition of informative labels to Slide buttons and Shift column buttons
+ Currency Editing: Fix to the discrepancies when editing currency values
+ Multi-select Issues: Inline edit problems when non-editable cell value could be updated are addressed
+ Fix for issues related to sorting columns
+ Fix for editing issues in specific column types
+ Checkbox Accessibility: Improvement to the labels for checkboxes and column menu buttons
+ Cell Editing: Correction to focus navigation and editing behavior. UI Flickering: Resolved flickering of percent complete during scrolling
+ Grid Alignment: Adjustments to the alignment of choice fields as number type
+ Read-only Cells: Improvements to visual representation for read-only cells
+ Gantt Task Dependencies: Fix to the issues with displaying and editing task dependencies
+ Component Actions: Fix to the bugs related to component actions
#### Version 24.2.0 - August 2024
* New:
+ Multiple icons in the timeline bar of the Gantt
+ Column virtualization on the capacity planning console
* Fixed:
+ Row editing - rendering on other dit value update on row editing
+ Drag & Drop - Updated the tooltip info to "Rearrange row"
+ Cell Focus and Actions Cell focus is now shifted to the other cell when clicking on the comment icon of the other cell. Cell actions are now aligned for the Reference/api\_reference column type
+ Section resizer is now focusable using a keyboard
+ SECTION\_RESIZED event is exposed to UIB
+ Accessibility
- Fixed toggle flicker issue when a user scrolls.
- Hiding a column from the column context menu in the grid is not saving in the user preference table
- Included RTL padding
- Added icon start, end, variant, and tooltip properties to clickable column types
- Passing the first and last task for sub-columns
- While having an avatar\_group\_select field open, if we open the side panel, it appears on top of the side panel
- When the scroll is present for columns, pressing the tab from the last column does not shift focus from it
#### Version 24.1.0 - May 2024
* Fixed:
+ Addressed an issue where the Mac reader failed to read out relevant information upon focusing a timeline bar.
+ Resolved an issue where task bars were erroneously moving and resizing despite the disable Editing setting being enabled.
* New:
+ Updated filter comparison operators for improved functionality.
+ Added options to adjust the width of the side panel.
+ Introduced a new column type for tags in the Gantt Chart.
#### Version 24.0.0 - February 2024
New Features:
* New:
+ Invisible Accessibility Control Support for Gantt Chart: Implemented support for invisible accessibility controls specifically tailored for Gantt Chart interactions, enhancing usability for diverse user needs.
+ Truncation Accessibility Support for Gantt Chart: Introduced truncation accessibility support for the Gantt Chart, ensuring a seamless and inclusive experience for users in varied scenarios.
+ Popover Support for Timeline Phases and Icons on Gantt Chart: Changed the Gantt Chart timeline by incorporating popover support, providing additional context and information for timeline phases and icons.
+ Multiple Bars for Single Row on Gantt Chart Timeline: Empowered users with the ability to display multiple bars for a single row on the Gantt Chart timeline, offering a more comprehensive representation of project
timelines.
+ Manage Side Panel Using Props: Added functionality to manage the side panel using props, offering users greater control and customization options.
* Fixes:
+ Title of the Timeline Bar Tooltip Length Issue: Addressed the problem where the title of the timeline bar tooltip extended beyond its container when excessively lengthy.
+ Grid Content Visibility on Timeline at 15% Grid Width: Fixed the issue where grid content was visible on the Gantt Chart timeline when the grid width was set to 15%, ensuring a cleaner and more polished
presentation.
+ Event Dispatch on Side Panel Opening: Implemented the dispatch of an event when the side panel is opened, facilitating improved integration and responsiveness.
+ Bar Labels Toggle Behavior: Resolved the issue where the bar labels toggle was resetting when switching to the grid layout under the side panel, ensuring consistent user preferences.
+ Empty State Message in Capacity View: Added an empty state message to the capacity view, providing users with clear feedback in scenarios where no data is present.
+ Styling Changes:
- Corrected flat border styles in the capacity view for a more polished and cohesive visual presentation.
- Optimized hover styles by moving them to the bottom, preventing unintended style overriding and improving the overall user experience.
+ Attribute Unselection Issue in Group Resource By: Resolved the problem where unselecting an attribute in the group resource by section while selecting planning items resulted in displaying all planning items instead of
the selected ones.
#### Version 23.0.1 - January 2024
Fixed: Read only cell have grey background now.
#### Version 23.0.0 - November 2023
* New:
+ Forced color: Apply forced colors to Gantt charts for accessible Gantt Chart.
+ Timeline Bar Color Split: Introduced support for using multiple colors to update the visual differentiation of timeline bars.
+ Rating Column: Added a new column type to capture and display ratings.
+ Extended Column Header Information: Allows to provide additional information for column headers.
+ Streamlined Column Management: Added options to simplify the process of adding new columns.
+ Expanded Column Context Menu: Provides more options to add context menu items for columns.
+ Text Wrapping: Update readability by wrapping text into multiple lines.
+ Column Header Indicators: Added indicators to provide additional functionality to column headers.
+ Section Resizer: Adjust section sizes easily for a more organized workspace.
+ Row Editing Support: Allows to edit rows within your tables.
+ Updated Color Palette: Added more color options for cells and headers to improve interactivity.
* Fixed:
+ Side Panel Checkbox Toggle: Fixed an issue where the checkbox toggle event was not functioning properly with additional options in the side panel.
+ Row Selection Checkbox: Resolved an issue where row selection checkboxes could be toggled using the spacebar.
+ Advanced Criteria Support: Criteria now include 'ISEMPTY' and 'ISNOTEMPTY' for more extensive customization.
+ Universal Comment Icon: Comment icons now work seamlessly with every type of column.
+ Individual Currency Codes: You can now assign individual currency codes to financial records.
+ Manual Date Editing: In certain cases, you can manually edit dates for added flexibility.
+ Total Row Count Accuracy: Corrected an issue where the total row count displayed inaccurate numbers when non-selectable rows were present.
+ Context Menu Fix: The 'Edit Row' context menu option is now functioning correctly.
#### Version - August 2023
* on on Grid columns
* Cell-level colouring for background and text
* Support for column-level personalization hidden mode
* Support for Capacity Planning view
* Changed:
+ The side panel will not block the Gantt body and push to remaining space
+ Side Panel slots have been spilt into Header and Content for an optimal experience
* Fixed:
+ Outside click will raise the save event
+ The editor will select, clicking the appropriate part while the edit start
+ Date can be manually edited
+ The date sorting issue fixed
+ The number filter will be fault tolerant for the string value
+ NaN was coming for aggregated value
+ The Avatar group was not editable
+ The side panel can be navigated using a keyboard
+ Some AXE accessibility has been fixed
* Removed: Some unused events have been removed
#### Version 22.0.0 - May 2023
* New:
+ Gantt chart availability on UIB
+ Custom calendar support
+ Records filter on load for Gantt chart
+ Manage column personalisation props
+ Show dependency line property
+ Multi Currency column inline editing
+ Avatar select column inline editing
+ Dynamic query parameter for Avatar select columns
+ Ability to add background color for column header
* Changed:
+ Configuration type changed to Basic, Standard, Advanced on UIB
+ Removed the gap between the timeline zoom selector and the side panel
+ Gantt chart timeline bar popover placement is not restricted to the timeline section
+ Gantt chart header color change (now support theme)
* Fixed:
+ Theme issue on input fields on column filter
+ Accessibility issue in cell click and enter
+ Positioning shadow of the right-side panel
+ Localization support for currency
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-goal-framework-spm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-goal-framework-spm.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-goal-framework-spm.html | Goal Framework for SPM release notes | Version history for the Goal Framework for SPM on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-goal-framework-spm.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-goal-framework-spm.html"><body id="store-itbm-rn-goal-framework-spm"><main role="main"><article role="article" class="dita" id="store-itbm-rn-goal-framework-spm" aria-labelledby="title_store-itbm-rn-goal-framework-spm">
<h1 class="title topictitle1" id="title_store-itbm-rn-goal-framework-spm">Goal Framework for SPM release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Goal Framework for SPM on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-goal-framework-spm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d76608e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.5.0 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed:<ul class="ul">
<li class="li">Goals marked inactive will not be displayed in the Goals list when searched for in the Primary goal/Parent goal reference fields.</li>
<li class="li">Goals can now be associated with product model, valuestream, strategic program and initiative from their respective reference fields in the Goals list view.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.4.1 - May 2025</dt>
<dd class="dd" id="store-itbm-rn-goal-framework-spm__latest-store-itbm-rn-goal-framework-spm">Fixed: The Check-in due date is not updated when the Actual value in a breakdown is cleared.</dd>
<dt class="dt dlterm">Version 2.4.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">Actual value consistency when target distribution is changed from cumulative to non-cumulative.</li>
<li class="li">Support of negative numbers in target actuals to display in the progress tab of the target.</li>
<li class="li">Actuals handling on moving target start date to a future date.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.3.0 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Ability to have daily, weekly, and monthly breakdowns of targets apart from quarterly and yearly.</li>
<li class="li">The Progress tab in the target side panel displays a graphical visualization of the target's progress over the target's duration.</li>
<li class="li">Ability to easily enter or update actuals for the target through the side panel and cell context menu.</li>
<li class="li">Ability to view historical updates of target actuals.</li>
<li class="li">Activity stream is enabled in the Target and Goals full details record page.</li>
<li class="li">Target distribution dropdown to provide cumulative/noncumulative target value distribution over the time period.</li>
<li class="li">Ability to extend targets without any loss of data.</li>
</ul>
</li>
<li class="li">Changed:<ul class="ul">
<li class="li">The Breakdown interval field has been removed and target breakdown creation is driven only by the Check-in frequency field.</li>
<li class="li">Migration job (Migrate Breakdown Interval To Checkin frequency) to enable upgrade customers for a seamless transition from breakdown interval to check-in frequency.</li>
<li class="li">Ability to modify the unit of measure, start value, final target value, check-in frequency, and target value distribution without any data loss.</li>
</ul>
</li>
<li class="li">Removed: The Breakdown interval and Cumulative target fields are deprecated.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.2.3 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">The Primary target field in the planning item gets updated when target field is updated in the existing record in the Goal/Target Relationship related list.</li>
<li class="li">The Target value of the yearly breakdown (for target type minimize) displays yearly target value.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.2.2 - June 2024</dt>
<dd class="dd">Fixed: Defect fix to manage scope issues for ppm entities such as demand and project.</dd>
<dt class="dt dlterm">Version 2.2.0 - May 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Ability to associate work or planning items to either targets or goals.</li>
<li class="li">The Target field has been added to the Goal/Target Relationship (m:m) table to support an association of a target with work.</li>
<li class="li">The Primary target field has been added to all planning item tables to support an association of a target with planning item.</li>
<li class="li">Auto-populate the Primary goal when the Primary target field is populated for a work or planning item.</li>
</ul>
</li>
<li class="li">Changed:<ul class="ul">
<li class="li">The Goals Relationship (m:m) table has been renamed to Goal/Target Relationship.</li>
<li class="li">The Primary goal field has been renamed to Primary on the Goal/Target Relationship table.</li>
<li class="li">The "Actual Value Source Configuration" section has been renamed to "Target Automation". Also, the Automate actual value option has been moved to the Target Automation section on the Target form.</li>
<li class="li">The default value for the Cumulative target field has been changed to true on the Target form. The Target value is cumulatively distributed across the quarters for cumulative targets.</li>
</ul>
</li>
<li class="li">Fixed: Contributors of the target can edit target breakdowns and actual values.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.1.0 - November 2023</dt>
<dd class="dd">
<p class="p">New:</p>
<ul class="ul">
<li class="li">Ability to manage targets cumulatively over quarterly or yearly intervals.</li>
<li class="li">Added the sn_gfa.target_breakdown_decimals system property to set the desired number of decimals to be visible on the target breakdown values.</li>
<li class="li">Added the sn_apw_advanced.spw_goal_user_read role to Business Stakeholder [business_stakeholder] users, so that they can access the Goals page within Strategic Planning Workspace, by default.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.0 - August 2023</dt>
<dd class="dd">New:<ul class="ul" id="store-itbm-rn-goal-framework-spm__ul_m23_qfr_hyb">
<li class="li">Ability to set quarterly intervals/breakdowns for long-term targets to easily update and manage the targets.</li>
<li class="li">Ability to add remarks to capture the highlights for the actual value update.</li>
</ul></dd>
<dt class="dt dlterm">Version 4.1.2 - June 2023</dt>
<dd class="dd">
<p class="p">Fixed: Addressed internal build quality issues.</p>
</dd>
<dt class="dt dlterm">Version 1.1.1 - May 2023</dt>
<dd class="dd">Internal mandate related to ACLs.</dd>
<dt class="dt dlterm">Version 1.1.0 - February 2023</dt>
<dd class="dd">Goal Framework for SPM (Strategic Portfolio Management), formerly known as Advanced Goal Framework, empowers leaders to better track how work contributes to strategy and monitor goal progress in real-time by enabling
target actuals to be collected and aggregated automatically within the <span class="ph">ServiceNow AI Platform</span>.</dd>
</dl>
</section>
</div>
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-goal-framework-spm.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-goal-framework-spm.html\"><body id=\"store-itbm-rn-goal-framework-spm\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-goal-framework-spm\" aria-labelledby=\"title_store-itbm-rn-goal-framework-spm\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-goal-framework-spm\">Goal Framework for SPM release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Goal Framework for SPM on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-goal-framework-spm__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d76608e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.5.0 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">Goals marked inactive will not be displayed in the Goals list when searched for in the Primary goal/Parent goal reference fields.</li>\n <li class=\"li\">Goals can now be associated with product model, valuestream, strategic program and initiative from their respective reference fields in the Goals list view.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.4.1 - May 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-goal-framework-spm__latest-store-itbm-rn-goal-framework-spm\">Fixed: The Check-in due date is not updated when the Actual value in a breakdown is cleared.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.4.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Actual value consistency when target distribution is changed from cumulative to non-cumulative.</li>\n <li class=\"li\">Support of negative numbers in target actuals to display in the progress tab of the target.</li>\n <li class=\"li\">Actuals handling on moving target start date to a future date.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.0 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Ability to have daily, weekly, and monthly breakdowns of targets apart from quarterly and yearly.</li>\n <li class=\"li\">The Progress tab in the target side panel displays a graphical visualization of the target's progress over the target's duration.</li>\n <li class=\"li\">Ability to easily enter or update actuals for the target through the side panel and cell context menu.</li>\n <li class=\"li\">Ability to view historical updates of target actuals.</li>\n <li class=\"li\">Activity stream is enabled in the Target and Goals full details record page.</li>\n <li class=\"li\">Target distribution dropdown to provide cumulative/noncumulative target value distribution over the time period.</li>\n <li class=\"li\">Ability to extend targets without any loss of data.</li>\n </ul>\n </li>\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">The Breakdown interval field has been removed and target breakdown creation is driven only by the Check-in frequency field.</li>\n <li class=\"li\">Migration job (Migrate Breakdown Interval To Checkin frequency) to enable upgrade customers for a seamless transition from breakdown interval to check-in frequency.</li>\n <li class=\"li\">Ability to modify the unit of measure, start value, final target value, check-in frequency, and target value distribution without any data loss.</li>\n </ul>\n </li>\n <li class=\"li\">Removed: The Breakdown interval and Cumulative target fields are deprecated.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.3 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">The Primary target field in the planning item gets updated when target field is updated in the existing record in the Goal/Target Relationship related list.</li>\n <li class=\"li\">The Target value of the yearly breakdown (for target type minimize) displays yearly target value.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.2 - June 2024</dt>\n <dd class=\"dd\">Fixed: Defect fix to manage scope issues for ppm entities such as demand and project.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.0 - May 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Ability to associate work or planning items to either targets or goals.</li>\n <li class=\"li\">The Target field has been added to the Goal/Target Relationship (m:m) table to support an association of a target with work.</li>\n <li class=\"li\">The Primary target field has been added to all planning item tables to support an association of a target with planning item.</li>\n <li class=\"li\">Auto-populate the Primary goal when the Primary target field is populated for a work or planning item.</li>\n </ul>\n </li>\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">The Goals Relationship (m:m) table has been renamed to Goal/Target Relationship.</li>\n <li class=\"li\">The Primary goal field has been renamed to Primary on the Goal/Target Relationship table.</li>\n <li class=\"li\">The "Actual Value Source Configuration" section has been renamed to "Target Automation". Also, the Automate actual value option has been moved to the Target Automation section on the Target form.</li>\n <li class=\"li\">The default value for the Cumulative target field has been changed to true on the Target form. The Target value is cumulatively distributed across the quarters for cumulative targets.</li>\n </ul>\n </li>\n <li class=\"li\">Fixed: Contributors of the target can edit target breakdowns and actual values.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.0 - November 2023</dt>\n <dd class=\"dd\">\n <p class=\"p\">New:</p>\n <ul class=\"ul\">\n <li class=\"li\">Ability to manage targets cumulatively over quarterly or yearly intervals.</li>\n <li class=\"li\">Added the sn_gfa.target_breakdown_decimals system property to set the desired number of decimals to be visible on the target breakdown values.</li>\n <li class=\"li\">Added the sn_apw_advanced.spw_goal_user_read role to Business Stakeholder [business_stakeholder] users, so that they can access the Goals page within Strategic Planning Workspace, by default.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - August 2023</dt>\n <dd class=\"dd\">New:<ul class=\"ul\" id=\"store-itbm-rn-goal-framework-spm__ul_m23_qfr_hyb\">\n <li class=\"li\">Ability to set quarterly intervals/breakdowns for long-term targets to easily update and manage the targets.</li>\n <li class=\"li\">Ability to add remarks to capture the highlights for the actual value update.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.1.2 - June 2023</dt>\n <dd class=\"dd\">\n <p class=\"p\">Fixed: Addressed internal build quality issues.</p>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - May 2023</dt>\n <dd class=\"dd\">Internal mandate related to ACLs.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - February 2023</dt>\n <dd class=\"dd\">Goal Framework for SPM (Strategic Portfolio Management), formerly known as Advanced Goal Framework, empowers leaders to better track how work contributes to strategy and monitor goal progress in real-time by enabling\n target actuals to be collected and aggregated automatically within the <span class=\"ph\">ServiceNow AI Platform</span>.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Goal Framework for SPM release notes
Version history for the Goal Framework for SPM on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.5.0 - August 2025
* Changed:
+ Goals marked inactive will not be displayed in the Goals list when searched for in the Primary goal/Parent goal reference fields.
+ Goals can now be associated with product model, valuestream, strategic program and initiative from their respective reference fields in the Goals list view.
#### Version 2.4.1 - May 2025
Fixed: The Check-in due date is not updated when the Actual value in a breakdown is cleared.
#### Version 2.4.0 - February 2025
* Fixed:
+ Actual value consistency when target distribution is changed from cumulative to non-cumulative.
+ Support of negative numbers in target actuals to display in the progress tab of the target.
+ Actuals handling on moving target start date to a future date.
#### Version 2.3.0 - November 2024
* New:
+ Ability to have daily, weekly, and monthly breakdowns of targets apart from quarterly and yearly.
+ The Progress tab in the target side panel displays a graphical visualization of the target's progress over the target's duration.
+ Ability to easily enter or update actuals for the target through the side panel and cell context menu.
+ Ability to view historical updates of target actuals.
+ Activity stream is enabled in the Target and Goals full details record page.
+ Target distribution dropdown to provide cumulative/noncumulative target value distribution over the time period.
+ Ability to extend targets without any loss of data.
* Changed:
+ The Breakdown interval field has been removed and target breakdown creation is driven only by the Check-in frequency field.
+ Migration job (Migrate Breakdown Interval To Checkin frequency) to enable upgrade customers for a seamless transition from breakdown interval to check-in frequency.
+ Ability to modify the unit of measure, start value, final target value, check-in frequency, and target value distribution without any data loss.
* Removed: The Breakdown interval and Cumulative target fields are deprecated.
#### Version 2.2.3 - August 2024
* Fixed:
+ The Primary target field in the planning item gets updated when target field is updated in the existing record in the Goal/Target Relationship related list.
+ The Target value of the yearly breakdown (for target type minimize) displays yearly target value.
#### Version 2.2.2 - June 2024
Fixed: Defect fix to manage scope issues for ppm entities such as demand and project.
#### Version 2.2.0 - May 2024
* New:
+ Ability to associate work or planning items to either targets or goals.
+ The Target field has been added to the Goal/Target Relationship (m:m) table to support an association of a target with work.
+ The Primary target field has been added to all planning item tables to support an association of a target with planning item.
+ Auto-populate the Primary goal when the Primary target field is populated for a work or planning item.
* Changed:
+ The Goals Relationship (m:m) table has been renamed to Goal/Target Relationship.
+ The Primary goal field has been renamed to Primary on the Goal/Target Relationship table.
+ The "Actual Value Source Configuration" section has been renamed to "Target Automation". Also, the Automate actual value option has been moved to the Target Automation section on the Target form.
+ The default value for the Cumulative target field has been changed to true on the Target form. The Target value is cumulatively distributed across the quarters for cumulative targets.
* Fixed: Contributors of the target can edit target breakdowns and actual values.
#### Version 2.1.0 - November 2023
New:
* Ability to manage targets cumulatively over quarterly or yearly intervals.
* Added the sn\_gfa.target\_breakdown\_decimals system property to set the desired number of decimals to be visible on the target breakdown values.
* Added the sn\_apw\_advanced.spw\_goal\_user\_read role to Business Stakeholder [business\_stakeholder] users, so that they can access the Goals page within Strategic Planning Workspace, by default.
#### Version 2.0.0 - August 2023
New:
* Ability to set quarterly intervals/breakdowns for long-term targets to easily update and manage the targets.
* Ability to add remarks to capture the highlights for the actual value update.
#### Version 4.1.2 - June 2023
Fixed: Addressed internal build quality issues.
#### Version 1.1.1 - May 2023
Internal mandate related to ACLs.
#### Version 1.1.0 - February 2023
Goal Framework for SPM (Strategic Portfolio Management), formerly known as Advanced Goal Framework, empowers leaders to better track how work contributes to strategy and monitor goal progress in real-time by enabling
target actuals to be collected and aggregated automatically within the ServiceNow AI Platform.
| ---
title: Goal Framework for SPM release notes
description: Version history for the Goal Framework for SPM on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Goal Framework for SPM release notes
Version history for the Goal Framework for SPM on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.5.0 - August 2025
* Changed:
+ Goals marked inactive will not be displayed in the Goals list when searched for in the Primary goal/Parent goal reference fields.
+ Goals can now be associated with product model, valuestream, strategic program and initiative from their respective reference fields in the Goals list view.
#### Version 2.4.1 - May 2025
Fixed: The Check-in due date is not updated when the Actual value in a breakdown is cleared.
#### Version 2.4.0 - February 2025
* Fixed:
+ Actual value consistency when target distribution is changed from cumulative to non-cumulative.
+ Support of negative numbers in target actuals to display in the progress tab of the target.
+ Actuals handling on moving target start date to a future date.
#### Version 2.3.0 - November 2024
* New:
+ Ability to have daily, weekly, and monthly breakdowns of targets apart from quarterly and yearly.
+ The Progress tab in the target side panel displays a graphical visualization of the target's progress over the target's duration.
+ Ability to easily enter or update actuals for the target through the side panel and cell context menu.
+ Ability to view historical updates of target actuals.
+ Activity stream is enabled in the Target and Goals full details record page.
+ Target distribution dropdown to provide cumulative/noncumulative target value distribution over the time period.
+ Ability to extend targets without any loss of data.
* Changed:
+ The Breakdown interval field has been removed and target breakdown creation is driven only by the Check-in frequency field.
+ Migration job (Migrate Breakdown Interval To Checkin frequency) to enable upgrade customers for a seamless transition from breakdown interval to check-in frequency.
+ Ability to modify the unit of measure, start value, final target value, check-in frequency, and target value distribution without any data loss.
* Removed: The Breakdown interval and Cumulative target fields are deprecated.
#### Version 2.2.3 - August 2024
* Fixed:
+ The Primary target field in the planning item gets updated when target field is updated in the existing record in the Goal/Target Relationship related list.
+ The Target value of the yearly breakdown (for target type minimize) displays yearly target value.
#### Version 2.2.2 - June 2024
Fixed: Defect fix to manage scope issues for ppm entities such as demand and project.
#### Version 2.2.0 - May 2024
* New:
+ Ability to associate work or planning items to either targets or goals.
+ The Target field has been added to the Goal/Target Relationship (m:m) table to support an association of a target with work.
+ The Primary target field has been added to all planning item tables to support an association of a target with planning item.
+ Auto-populate the Primary goal when the Primary target field is populated for a work or planning item.
* Changed:
+ The Goals Relationship (m:m) table has been renamed to Goal/Target Relationship.
+ The Primary goal field has been renamed to Primary on the Goal/Target Relationship table.
+ The "Actual Value Source Configuration" section has been renamed to "Target Automation". Also, the Automate actual value option has been moved to the Target Automation section on the Target form.
+ The default value for the Cumulative target field has been changed to true on the Target form. The Target value is cumulatively distributed across the quarters for cumulative targets.
* Fixed: Contributors of the target can edit target breakdowns and actual values.
#### Version 2.1.0 - November 2023
New:
* Ability to manage targets cumulatively over quarterly or yearly intervals.
* Added the sn\_gfa.target\_breakdown\_decimals system property to set the desired number of decimals to be visible on the target breakdown values.
* Added the sn\_apw\_advanced.spw\_goal\_user\_read role to Business Stakeholder [business\_stakeholder] users, so that they can access the Goals page within Strategic Planning Workspace, by default.
#### Version 2.0.0 - August 2023
New:
* Ability to set quarterly intervals/breakdowns for long-term targets to easily update and manage the targets.
* Ability to add remarks to capture the highlights for the actual value update.
#### Version 4.1.2 - June 2023
Fixed: Addressed internal build quality issues.
#### Version 1.1.1 - May 2023
Internal mandate related to ACLs.
#### Version 1.1.0 - February 2023
Goal Framework for SPM (Strategic Portfolio Management), formerly known as Advanced Goal Framework, empowers leaders to better track how work contributes to strategy and monitor goal progress in real-time by enabling
target actuals to be collected and aggregated automatically within the ServiceNow AI Platform.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-goal-framework.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-goal-framework.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-goal-framework.html | Goal Framework release notes | Version history for the ITBM Goal Framework application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-goal-framework.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-goal-framework.html"><body id="store-itbm-rn-goal-framework"><main role="main"><article role="article" class="dita" id="store-itbm-rn-goal-framework" aria-labelledby="title_store-itbm-rn-goal-framework">
<h1 class="title topictitle1" id="title_store-itbm-rn-goal-framework">Goal Framework release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the ITBM Goal Framework application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-goal-framework__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d189835e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 4.10.0 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">A new category, Artificial Intelligence, has been introduced for Goals.</li>
<li class="li">A new type, Artificial Intelligence, has been introduced for Strategic priorities.</li>
</ul>
</li>
<li class="li">Changed:<ul class="ul">
<li class="li">Users with the sn_gf_goal_admin role can now edit all goals and targets, regardless of whether they are the owner or contributor of a goal or target.</li>
<li class="li">Goals marked as inactive will no longer be displayed in the Goals list by default.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.9.0 - May 2025</dt>
<dd class="dd" id="store-itbm-rn-goal-framework__latest-store-itbm-rn-goal-framework">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">The label name is showing as Base value instead of Start value in the error message.</li>
<li class="li">The label name is showing as Target value instead of Final target value in the error message.</li>
<li class="li">When the Check-in frequency is set to Weekly on Sunday for a target, the check-in due date is populated with the previous Friday's date instead of the next Friday's date.</li>
</ul>
</li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.8.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">Check-in due date support for custom date format.</li>
<li class="li">Fixed warning message on clearing actuals of targets.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.7.0 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Baseline reference field is added in the Target table</li>
<li class="li">Added class field in strategic priority and target table to enable extension of these tables: Target [sn_gf_goal_target] and Strategic Priority [sn_gf_strategy]</li>
</ul>
</li>
<li class="li">Changed:<ul class="ul">
<li class="li">Label changes: <ul class="ul">
<li class="li">Review frequency to Check-in frequency</li>
<li class="li">Base value to Start value</li>
<li class="li">Target value to Final target value</li>
<li class="li">Actual value to Actuals to date</li>
<li class="li">Review due date to Check-in due date</li>
</ul>
</li>
<li class="li">Check-in due date calculation logic is updated to improve its usability</li>
</ul>
</li>
<li class="li">Removed: Fortnightly option in Check-in frequency (formerly known as Review frequency) is no longer supported for new customers</li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.5.0 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed: The length of the Name field for Strategic Plan, Strategic Priority, Goal, and Target has been increased to 255 characters.</li>
<li class="li">Fixed: The Primary target field in the planning item gets updated when the Target field is updated for the existing record in Goal/Target relationship related list.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.4.1 - June 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">Defect fix to manage scope issues for ppm entities such as demand and project.</li>
<li class="li">Change the protection policy of a few scripts to read only to fix stale errors on updating of target records.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.4.0 - May 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Supporting changes for aligning work items to targets. (Note: Strategic Planning needs to be installed for this feature to work)</li>
<li class="li">Changed: The Primary goal field in the Goal Relationship m:m table has been renamed to Primary.</li>
<li class="li">Fixed: Targets of Yes/No type display choices in the logged-in user's language.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.3.1 - February 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">Removed planning item as a type from goals relationship, for standard portfolio plan users</li>
<li class="li">Restored backward compatibility of goal framework with older version of portfolio plan</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.3.0 - November 2023</dt>
<dd class="dd">Changed: Added sn_gf.goal_user_read role to Business Stakeholder so that the users with the Business Stakeholder role can view Goals and related records on the platform lists and forms by default.</dd>
<dt class="dt dlterm">Version 4.2.1 - September 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-goal-framework__ul_smv_hq2_5yb">
<li class="li">The Actual value field on the Target form was not editable by the user.</li>
<li class="li">The Review frequency field on the Target form was not editable by the user.</li>
<li class="li">Issue related to the Target's progress which is not properly set when there is no actual value.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.2.0 - August 2023</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-goal-framework__ul_fl3_z2r_hyb">
<li class="li">New:<ul class="ul" id="store-itbm-rn-goal-framework__ul_yxv_z2r_hyb">
<li class="li">Users can now set qualitative targets by defining a custom unit of measure with desired choices. The available new unit of measure for qualitative targets is 'Yes / No'.</li>
<li class="li">Added a new option in the 'Status' column, 'None' for both Goals and Target forms.</li>
</ul></li>
<li class="li">Changed: The default value for thesn_gf.weighted_average_enabled property has been changed to true. When the property is enabled, the logic calculates the progress of goals from their sub-goals and targets
considering the value populated in the Impact on goal / Impact on parent goal field. Users can disable the property from the Goal Preferences page.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.1.1 - May 2023</dt>
<dd class="dd">Internal mandate related to ACLs.</dd>
<dt class="dt dlterm">Version 4.1.0 - February 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Ability to create goal relationship on SAFe features.</li>
<li class="li">Changed: <ul class="ul" id="store-itbm-rn-goal-framework__ul_rxv_cw5_gwb">
<li class="li">The Weight field on the Goal form has been renamed to Impact on parent goal.</li>
<li class="li">The Weight field on the Target form has been renamed to Impact on goal.<ul class="ul" id="store-itbm-rn-goal-framework__ul_sxv_cw5_gwb">
<li class="li">The values for this field have been updated to (0) No impact, (1) Neutral, (2) Moderate, (3) High, (4) Very high, and (5) Maximum.</li>
</ul></li>
<li class="li">The existing fields on the Goal form, Company, Business Unit, Department, and Portfolio have been consolidated into two fields, Assigned entity type and Assigned entity. This assigned entity represents the
ownership of a goal from organization perspective.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.0.0 - November 2022</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-goal-framework__ul_kn3_xbh_hvb">
<li class="li">New: Import your existing goals and targets data (that are defined outside Goal Framework) from a spreadsheet to the Goal Framework tables.</li>
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-goal-framework__ul_mn3_xbh_hvb">
<li class="li">The Check in frequency field has been renamed to Review frequency on the Target form.</li>
<li class="li">The Review due date field has been added to the Target form.</li>
<li class="li">(For existing Alignment Planner Workspace users) The Planning Organization field has been hidden and made non-mandatory on the Goal form. Note: When you install the Alignment Planner Workspace for the first
time, the Planning Organization field doesn't appear on the Goal form.</li>
</ul></li>
<li class="li">Removed: Removed Planning Organization related validations</li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.0.0 - May 2022</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-goal-framework__ul_ajz_cch_hvb">
<li class="li">New: Restrict the access for a target record to specific users by enabling the Confidential field on the target form if ESG is installed.</li>
<li class="li">Fixed: If the planning organization for a goal, work, or planning item (if a goal relationship is already established) is changed to an unsupported planning organization, the application now notifies this as an
error.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.0 - February 2022</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-goal-framework__ul_avk_4rz_3sb">
<li class="li">New:<ul class="ul" id="store-itbm-rn-goal-framework__ul_ubn_4rz_3sb">
<li class="li">Associating work with goals is allowed based on the planning organization hierarchy.</li>
<li class="li">A new field, Team is added to the Goal [sn_gf_goal] form, to specify the user group that is responsible in achieving the goal.</li>
<li class="li">Create a goal relationship with planning items of type initiative and big rock where the items contribute to achieving the goal.</li>
<li class="li">If you are a SAFe user, you can associate SAFe epics with goals so the work being done to accomplish goals and meet targets are easily visible.</li>
<li class="li">If you are an APW user, after installing APW, you can use the guided setup to help you with the required core configuration. This guided setup includes steps to set your goal preferences and migrate the
existing goals data to Goal Framework.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.0 - September 2021</dt>
<dd class="dd">Goal Framework enables strategic planning and helps define and construct strategic priorities and associated goals for the organization. This application facilitates personas such as strategy officers, the SRO, ePMO, and
portfolio managers to track strategy execution by associating work and planning items such as demand, project, and portfolio to the defined goals.</dd>
</dl>
</section>
</div>
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-goal-framework.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-goal-framework.html\"><body id=\"store-itbm-rn-goal-framework\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-goal-framework\" aria-labelledby=\"title_store-itbm-rn-goal-framework\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-goal-framework\">Goal Framework release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the ITBM Goal Framework application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-goal-framework__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d189835e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 4.10.0 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">A new category, Artificial Intelligence, has been introduced for Goals.</li>\n <li class=\"li\">A new type, Artificial Intelligence, has been introduced for Strategic priorities.</li>\n </ul>\n </li>\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">Users with the sn_gf_goal_admin role can now edit all goals and targets, regardless of whether they are the owner or contributor of a goal or target.</li>\n <li class=\"li\">Goals marked as inactive will no longer be displayed in the Goals list by default.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.9.0 - May 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-goal-framework__latest-store-itbm-rn-goal-framework\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">The label name is showing as Base value instead of Start value in the error message.</li>\n <li class=\"li\">The label name is showing as Target value instead of Final target value in the error message.</li>\n <li class=\"li\">When the Check-in frequency is set to Weekly on Sunday for a target, the check-in due date is populated with the previous Friday's date instead of the next Friday's date.</li>\n </ul>\n </li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.8.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Check-in due date support for custom date format.</li>\n <li class=\"li\">Fixed warning message on clearing actuals of targets.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.7.0 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Baseline reference field is added in the Target table</li>\n <li class=\"li\">Added class field in strategic priority and target table to enable extension of these tables: Target [sn_gf_goal_target] and Strategic Priority [sn_gf_strategy]</li>\n </ul>\n </li>\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">Label changes: <ul class=\"ul\">\n <li class=\"li\">Review frequency to Check-in frequency</li>\n <li class=\"li\">Base value to Start value</li>\n <li class=\"li\">Target value to Final target value</li>\n <li class=\"li\">Actual value to Actuals to date</li>\n <li class=\"li\">Review due date to Check-in due date</li>\n </ul>\n </li>\n <li class=\"li\">Check-in due date calculation logic is updated to improve its usability</li>\n </ul>\n </li>\n <li class=\"li\">Removed: Fortnightly option in Check-in frequency (formerly known as Review frequency) is no longer supported for new customers</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.5.0 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed: The length of the Name field for Strategic Plan, Strategic Priority, Goal, and Target has been increased to 255 characters.</li>\n <li class=\"li\">Fixed: The Primary target field in the planning item gets updated when the Target field is updated for the existing record in Goal/Target relationship related list.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.4.1 - June 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Defect fix to manage scope issues for ppm entities such as demand and project.</li>\n <li class=\"li\">Change the protection policy of a few scripts to read only to fix stale errors on updating of target records.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.4.0 - May 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: Supporting changes for aligning work items to targets. (Note: Strategic Planning needs to be installed for this feature to work)</li>\n <li class=\"li\">Changed: The Primary goal field in the Goal Relationship m:m table has been renamed to Primary.</li>\n <li class=\"li\">Fixed: Targets of Yes/No type display choices in the logged-in user's language.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.3.1 - February 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Removed planning item as a type from goals relationship, for standard portfolio plan users</li>\n <li class=\"li\">Restored backward compatibility of goal framework with older version of portfolio plan</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.3.0 - November 2023</dt>\n <dd class=\"dd\">Changed: Added sn_gf.goal_user_read role to Business Stakeholder so that the users with the Business Stakeholder role can view Goals and related records on the platform lists and forms by default.</dd>\n \n \n <dt class=\"dt dlterm\">Version 4.2.1 - September 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-goal-framework__ul_smv_hq2_5yb\">\n <li class=\"li\">The Actual value field on the Target form was not editable by the user.</li>\n <li class=\"li\">The Review frequency field on the Target form was not editable by the user.</li>\n <li class=\"li\">Issue related to the Target's progress which is not properly set when there is no actual value.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.2.0 - August 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-goal-framework__ul_fl3_z2r_hyb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-goal-framework__ul_yxv_z2r_hyb\">\n <li class=\"li\">Users can now set qualitative targets by defining a custom unit of measure with desired choices. The available new unit of measure for qualitative targets is 'Yes / No'.</li>\n <li class=\"li\">Added a new option in the 'Status' column, 'None' for both Goals and Target forms.</li>\n </ul></li>\n <li class=\"li\">Changed: The default value for thesn_gf.weighted_average_enabled property has been changed to true. When the property is enabled, the logic calculates the progress of goals from their sub-goals and targets\n considering the value populated in the Impact on goal / Impact on parent goal field. Users can disable the property from the Goal Preferences page.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.1.1 - May 2023</dt>\n <dd class=\"dd\">Internal mandate related to ACLs.</dd>\n \n \n <dt class=\"dt dlterm\">Version 4.1.0 - February 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: Ability to create goal relationship on SAFe features.</li>\n <li class=\"li\">Changed: <ul class=\"ul\" id=\"store-itbm-rn-goal-framework__ul_rxv_cw5_gwb\">\n <li class=\"li\">The Weight field on the Goal form has been renamed to Impact on parent goal.</li>\n <li class=\"li\">The Weight field on the Target form has been renamed to Impact on goal.<ul class=\"ul\" id=\"store-itbm-rn-goal-framework__ul_sxv_cw5_gwb\">\n <li class=\"li\">The values for this field have been updated to (0) No impact, (1) Neutral, (2) Moderate, (3) High, (4) Very high, and (5) Maximum.</li>\n </ul></li>\n <li class=\"li\">The existing fields on the Goal form, Company, Business Unit, Department, and Portfolio have been consolidated into two fields, Assigned entity type and Assigned entity. This assigned entity represents the\n ownership of a goal from organization perspective.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.0 - November 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-goal-framework__ul_kn3_xbh_hvb\">\n <li class=\"li\">New: Import your existing goals and targets data (that are defined outside Goal Framework) from a spreadsheet to the Goal Framework tables.</li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-goal-framework__ul_mn3_xbh_hvb\">\n <li class=\"li\">The Check in frequency field has been renamed to Review frequency on the Target form.</li>\n <li class=\"li\">The Review due date field has been added to the Target form.</li>\n <li class=\"li\">(For existing Alignment Planner Workspace users) The Planning Organization field has been hidden and made non-mandatory on the Goal form. Note: When you install the Alignment Planner Workspace for the first\n time, the Planning Organization field doesn't appear on the Goal form.</li>\n </ul></li>\n <li class=\"li\">Removed: Removed Planning Organization related validations</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - May 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-goal-framework__ul_ajz_cch_hvb\">\n <li class=\"li\">New: Restrict the access for a target record to specific users by enabling the Confidential field on the target form if ESG is installed.</li>\n <li class=\"li\">Fixed: If the planning organization for a goal, work, or planning item (if a goal relationship is already established) is changed to an unsupported planning organization, the application now notifies this as an\n error.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - February 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-goal-framework__ul_avk_4rz_3sb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-goal-framework__ul_ubn_4rz_3sb\">\n <li class=\"li\">Associating work with goals is allowed based on the planning organization hierarchy.</li>\n <li class=\"li\">A new field, Team is added to the Goal [sn_gf_goal] form, to specify the user group that is responsible in achieving the goal.</li>\n <li class=\"li\">Create a goal relationship with planning items of type initiative and big rock where the items contribute to achieving the goal.</li>\n <li class=\"li\">If you are a SAFe user, you can associate SAFe epics with goals so the work being done to accomplish goals and meet targets are easily visible.</li>\n <li class=\"li\">If you are an APW user, after installing APW, you can use the guided setup to help you with the required core configuration. This guided setup includes steps to set your goal preferences and migrate the\n existing goals data to Goal Framework.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - September 2021</dt>\n <dd class=\"dd\">Goal Framework enables strategic planning and helps define and construct strategic priorities and associated goals for the organization. This application facilitates personas such as strategy officers, the SRO, ePMO, and\n portfolio managers to track strategy execution by associating work and planning items such as demand, project, and portfolio to the defined goals.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Goal Framework release notes
Version history for the ITBM Goal Framework application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 4.10.0 - August 2025
* New:
+ A new category, Artificial Intelligence, has been introduced for Goals.
+ A new type, Artificial Intelligence, has been introduced for Strategic priorities.
* Changed:
+ Users with the sn\_gf\_goal\_admin role can now edit all goals and targets, regardless of whether they are the owner or contributor of a goal or target.
+ Goals marked as inactive will no longer be displayed in the Goals list by default.
#### Version 4.9.0 - May 2025
* Fixed:
+ The label name is showing as Base value instead of Start value in the error message.
+ The label name is showing as Target value instead of Final target value in the error message.
+ When the Check-in frequency is set to Weekly on Sunday for a target, the check-in due date is populated with the previous Friday's date instead of the next Friday's date.
#### Version 4.8.0 - February 2025
* Fixed:
+ Check-in due date support for custom date format.
+ Fixed warning message on clearing actuals of targets.
#### Version 4.7.0 - November 2024
* New:
+ Baseline reference field is added in the Target table
+ Added class field in strategic priority and target table to enable extension of these tables: Target [sn\_gf\_goal\_target] and Strategic Priority [sn\_gf\_strategy]
* Changed:
+ Label changes:
- Review frequency to Check-in frequency
- Base value to Start value
- Target value to Final target value
- Actual value to Actuals to date
- Review due date to Check-in due date
+ Check-in due date calculation logic is updated to improve its usability
* Removed: Fortnightly option in Check-in frequency (formerly known as Review frequency) is no longer supported for new customers
#### Version 4.5.0 - August 2024
* Changed: The length of the Name field for Strategic Plan, Strategic Priority, Goal, and Target has been increased to 255 characters.
* Fixed: The Primary target field in the planning item gets updated when the Target field is updated for the existing record in Goal/Target relationship related list.
#### Version 4.4.1 - June 2024
* Fixed:
+ Defect fix to manage scope issues for ppm entities such as demand and project.
+ Change the protection policy of a few scripts to read only to fix stale errors on updating of target records.
#### Version 4.4.0 - May 2024
* New: Supporting changes for aligning work items to targets. (Note: Strategic Planning needs to be installed for this feature to work)
* Changed: The Primary goal field in the Goal Relationship m:m table has been renamed to Primary.
* Fixed: Targets of Yes/No type display choices in the logged-in user's language.
#### Version 4.3.1 - February 2024
* Fixed:
+ Removed planning item as a type from goals relationship, for standard portfolio plan users
+ Restored backward compatibility of goal framework with older version of portfolio plan
#### Version 4.3.0 - November 2023
Changed: Added sn\_gf.goal\_user\_read role to Business Stakeholder so that the users with the Business Stakeholder role can view Goals and related records on the platform lists and forms by default.
#### Version 4.2.1 - September 2023
* Fixed:
+ The Actual value field on the Target form was not editable by the user.
+ The Review frequency field on the Target form was not editable by the user.
+ Issue related to the Target's progress which is not properly set when there is no actual value.
#### Version 4.2.0 - August 2023
* New:
+ Users can now set qualitative targets by defining a custom unit of measure with desired choices. The available new unit of measure for qualitative targets is 'Yes / No'.
+ Added a new option in the 'Status' column, 'None' for both Goals and Target forms.
* Changed: The default value for thesn\_gf.weighted\_average\_enabled property has been changed to true. When the property is enabled, the logic calculates the progress of goals from their sub-goals and targets
considering the value populated in the Impact on goal / Impact on parent goal field. Users can disable the property from the Goal Preferences page.
#### Version 4.1.1 - May 2023
Internal mandate related to ACLs.
#### Version 4.1.0 - February 2023
* New: Ability to create goal relationship on SAFe features.
* Changed:
+ The Weight field on the Goal form has been renamed to Impact on parent goal.
+ The Weight field on the Target form has been renamed to Impact on goal.
- The values for this field have been updated to (0) No impact, (1) Neutral, (2) Moderate, (3) High, (4) Very high, and (5) Maximum.
+ The existing fields on the Goal form, Company, Business Unit, Department, and Portfolio have been consolidated into two fields, Assigned entity type and Assigned entity. This assigned entity represents the
ownership of a goal from organization perspective.
#### Version 4.0.0 - November 2022
* New: Import your existing goals and targets data (that are defined outside Goal Framework) from a spreadsheet to the Goal Framework tables.
* Changed:
+ The Check in frequency field has been renamed to Review frequency on the Target form.
+ The Review due date field has been added to the Target form.
+ (For existing Alignment Planner Workspace users) The Planning Organization field has been hidden and made non-mandatory on the Goal form. Note: When you install the Alignment Planner Workspace for the first
time, the Planning Organization field doesn't appear on the Goal form.
* Removed: Removed Planning Organization related validations
#### Version 3.0.0 - May 2022
* New: Restrict the access for a target record to specific users by enabling the Confidential field on the target form if ESG is installed.
* Fixed: If the planning organization for a goal, work, or planning item (if a goal relationship is already established) is changed to an unsupported planning organization, the application now notifies this as an
error.
#### Version 2.0.0 - February 2022
* New:
+ Associating work with goals is allowed based on the planning organization hierarchy.
+ A new field, Team is added to the Goal [sn\_gf\_goal] form, to specify the user group that is responsible in achieving the goal.
+ Create a goal relationship with planning items of type initiative and big rock where the items contribute to achieving the goal.
+ If you are a SAFe user, you can associate SAFe epics with goals so the work being done to accomplish goals and meet targets are easily visible.
+ If you are an APW user, after installing APW, you can use the guided setup to help you with the required core configuration. This guided setup includes steps to set your goal preferences and migrate the
existing goals data to Goal Framework.
#### Version 1.0.0 - September 2021
Goal Framework enables strategic planning and helps define and construct strategic priorities and associated goals for the organization. This application facilitates personas such as strategy officers, the SRO, ePMO, and
portfolio managers to track strategy execution by associating work and planning items such as demand, project, and portfolio to the defined goals.
| ---
title: Goal Framework release notes
description: Version history for the ITBM Goal Framework application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Goal Framework release notes
Version history for the ITBM Goal Framework application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 4.10.0 - August 2025
* New:
+ A new category, Artificial Intelligence, has been introduced for Goals.
+ A new type, Artificial Intelligence, has been introduced for Strategic priorities.
* Changed:
+ Users with the sn\_gf\_goal\_admin role can now edit all goals and targets, regardless of whether they are the owner or contributor of a goal or target.
+ Goals marked as inactive will no longer be displayed in the Goals list by default.
#### Version 4.9.0 - May 2025
* Fixed:
+ The label name is showing as Base value instead of Start value in the error message.
+ The label name is showing as Target value instead of Final target value in the error message.
+ When the Check-in frequency is set to Weekly on Sunday for a target, the check-in due date is populated with the previous Friday's date instead of the next Friday's date.
#### Version 4.8.0 - February 2025
* Fixed:
+ Check-in due date support for custom date format.
+ Fixed warning message on clearing actuals of targets.
#### Version 4.7.0 - November 2024
* New:
+ Baseline reference field is added in the Target table
+ Added class field in strategic priority and target table to enable extension of these tables: Target [sn\_gf\_goal\_target] and Strategic Priority [sn\_gf\_strategy]
* Changed:
+ Label changes:
- Review frequency to Check-in frequency
- Base value to Start value
- Target value to Final target value
- Actual value to Actuals to date
- Review due date to Check-in due date
+ Check-in due date calculation logic is updated to improve its usability
* Removed: Fortnightly option in Check-in frequency (formerly known as Review frequency) is no longer supported for new customers
#### Version 4.5.0 - August 2024
* Changed: The length of the Name field for Strategic Plan, Strategic Priority, Goal, and Target has been increased to 255 characters.
* Fixed: The Primary target field in the planning item gets updated when the Target field is updated for the existing record in Goal/Target relationship related list.
#### Version 4.4.1 - June 2024
* Fixed:
+ Defect fix to manage scope issues for ppm entities such as demand and project.
+ Change the protection policy of a few scripts to read only to fix stale errors on updating of target records.
#### Version 4.4.0 - May 2024
* New: Supporting changes for aligning work items to targets. (Note: Strategic Planning needs to be installed for this feature to work)
* Changed: The Primary goal field in the Goal Relationship m:m table has been renamed to Primary.
* Fixed: Targets of Yes/No type display choices in the logged-in user's language.
#### Version 4.3.1 - February 2024
* Fixed:
+ Removed planning item as a type from goals relationship, for standard portfolio plan users
+ Restored backward compatibility of goal framework with older version of portfolio plan
#### Version 4.3.0 - November 2023
Changed: Added sn\_gf.goal\_user\_read role to Business Stakeholder so that the users with the Business Stakeholder role can view Goals and related records on the platform lists and forms by default.
#### Version 4.2.1 - September 2023
* Fixed:
+ The Actual value field on the Target form was not editable by the user.
+ The Review frequency field on the Target form was not editable by the user.
+ Issue related to the Target's progress which is not properly set when there is no actual value.
#### Version 4.2.0 - August 2023
* New:
+ Users can now set qualitative targets by defining a custom unit of measure with desired choices. The available new unit of measure for qualitative targets is 'Yes / No'.
+ Added a new option in the 'Status' column, 'None' for both Goals and Target forms.
* Changed: The default value for thesn\_gf.weighted\_average\_enabled property has been changed to true. When the property is enabled, the logic calculates the progress of goals from their sub-goals and targets
considering the value populated in the Impact on goal / Impact on parent goal field. Users can disable the property from the Goal Preferences page.
#### Version 4.1.1 - May 2023
Internal mandate related to ACLs.
#### Version 4.1.0 - February 2023
* New: Ability to create goal relationship on SAFe features.
* Changed:
+ The Weight field on the Goal form has been renamed to Impact on parent goal.
+ The Weight field on the Target form has been renamed to Impact on goal.
- The values for this field have been updated to (0) No impact, (1) Neutral, (2) Moderate, (3) High, (4) Very high, and (5) Maximum.
+ The existing fields on the Goal form, Company, Business Unit, Department, and Portfolio have been consolidated into two fields, Assigned entity type and Assigned entity. This assigned entity represents the
ownership of a goal from organization perspective.
#### Version 4.0.0 - November 2022
* New: Import your existing goals and targets data (that are defined outside Goal Framework) from a spreadsheet to the Goal Framework tables.
* Changed:
+ The Check in frequency field has been renamed to Review frequency on the Target form.
+ The Review due date field has been added to the Target form.
+ (For existing Alignment Planner Workspace users) The Planning Organization field has been hidden and made non-mandatory on the Goal form. Note: When you install the Alignment Planner Workspace for the first
time, the Planning Organization field doesn't appear on the Goal form.
* Removed: Removed Planning Organization related validations
#### Version 3.0.0 - May 2022
* New: Restrict the access for a target record to specific users by enabling the Confidential field on the target form if ESG is installed.
* Fixed: If the planning organization for a goal, work, or planning item (if a goal relationship is already established) is changed to an unsupported planning organization, the application now notifies this as an
error.
#### Version 2.0.0 - February 2022
* New:
+ Associating work with goals is allowed based on the planning organization hierarchy.
+ A new field, Team is added to the Goal [sn\_gf\_goal] form, to specify the user group that is responsible in achieving the goal.
+ Create a goal relationship with planning items of type initiative and big rock where the items contribute to achieving the goal.
+ If you are a SAFe user, you can associate SAFe epics with goals so the work being done to accomplish goals and meet targets are easily visible.
+ If you are an APW user, after installing APW, you can use the guided setup to help you with the required core configuration. This guided setup includes steps to set your goal preferences and migrate the
existing goals data to Goal Framework.
#### Version 1.0.0 - September 2021
Goal Framework enables strategic planning and helps define and construct strategic priorities and associated goals for the organization. This application facilitates personas such as strategy officers, the SRO, ePMO, and
portfolio managers to track strategy execution by associating work and planning items such as demand, project, and portfolio to the defined goals.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-idea-manager-dashboard.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-idea-manager-dashboard.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-idea-manager-dashboard.html | Idea Manager dashboard release notes | Version history for the IT Business Management Idea Manager dashboard on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-idea-manager-dashboard.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-idea-manager-dashboard.html"><body id="store-itbm-rn-idea-manager-dashboard"><main role="main"><article role="article" class="dita" id="store-itbm-rn-idea-manager-dashboard" aria-labelledby="title_store-itbm-rn-idea-manager-dashboard">
<h1 class="title topictitle1" id="title_store-itbm-rn-idea-manager-dashboard">Idea Manager dashboard release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the IT Business Management Idea Manager dashboard on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-idea-manager-dashboard__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d407993e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - August 2024</dt>
<dd class="dd" id="store-itbm-rn-idea-manager-dashboard__latest-idea-manager-dashboard">Fixed: Few widgets shows 'report_view field ACL' error for the users with 'idea_manager' role.</dd>
<dt class="dt dlterm">Version 2.0.0 - May 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Idea manager dashboard moved to next experience platform analytics.</li>
<li class="li">Removed: Old user experience has been removed for new customers.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.0 - June 2020</dt>
<dd class="dd">This plugin packages dashboard with summary views of idea metrics and trends such as ideas in different states, age of ideas, categories, and ideas converted to different work entities.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Idea Manager dashboard release notes
Version history for the IT Business Management Idea Manager dashboard on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - August 2024
Fixed: Few widgets shows 'report\_view field ACL' error for the users with 'idea\_manager' role.
#### Version 2.0.0 - May 2024
* New: Idea manager dashboard moved to next experience platform analytics.
* Removed: Old user experience has been removed for new customers.
#### Version 1.0.0 - June 2020
This plugin packages dashboard with summary views of idea metrics and trends such as ideas in different states, age of ideas, categories, and ideas converted to different work entities.
| ---
title: Idea Manager dashboard release notes
description: Version history for the IT Business Management Idea Manager dashboard
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Idea Manager dashboard release notes
Version history for the IT Business Management Idea Manager dashboard on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - August 2024
Fixed: Few widgets shows 'report\_view field ACL' error for the users with 'idea\_manager' role.
#### Version 2.0.0 - May 2024
* New: Idea manager dashboard moved to next experience platform analytics.
* Removed: Old user experience has been removed for new customers.
#### Version 1.0.0 - June 2020
This plugin packages dashboard with summary views of idea metrics and trends such as ideas in different states, age of ideas, categories, and ideas converted to different work entities.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-impact-value-mgmt-apm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-impact-value-mgmt-apm.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-impact-value-mgmt-apm.html | Impact Value Management - APM release notes | Version history for the Impact Value Management - APM application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-impact-value-mgmt-apm.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-impact-value-mgmt-apm.html"><body id="store-itbm-rn-impact-value-mgmt-apm"><main role="main"><article role="article" class="dita" id="store-itbm-rn-impact-value-mgmt-apm" aria-labelledby="title_store-itbm-rn-impact-value-mgmt-apm">
<h1 class="title topictitle1" id="title_store-itbm-rn-impact-value-mgmt-apm">Impact Value Management - <span class="ph">APM</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Impact Value Management - <span class="ph">APM</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-impact-value-mgmt-apm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d278190e68" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - February 2025</dt>
<dd class="dd" id="store-itbm-rn-impact-value-mgmt-apm__latest-store-itbm-rn-impact-value-mgmt-apm">Compatible: Washington DC, Xanadu, Yokohama.</dd>
<dt class="dt dlterm">Version 2.0.0 - December 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">The Impact Value Management Data Collection Dashboard for Application Portfolio Management (APM) gives Impact customers an automated solution for gathering standard ServiceNow value metrics, enhancing their value
journey.</li>
<li class="li">Sharing Metrics with ServiceNow ServiceNow's integration gathers value metrics from customer instances on a monthly basis. Please note that integration with ServiceNow's centralized Impact instance is not available for
Regulated customers (Standalone and SSP) and may necessitate granting user access for instances using the ServiceNow SNC security plugin. The Data Collection Apps will remain functional even if the integration with
ServiceNow is unavailable; however, Metrics Data will need to be transferred manually in such cases.</li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-impact-value-mgmt-apm.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-impact-value-mgmt-apm.html\"><body id=\"store-itbm-rn-impact-value-mgmt-apm\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-impact-value-mgmt-apm\" aria-labelledby=\"title_store-itbm-rn-impact-value-mgmt-apm\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-impact-value-mgmt-apm\">Impact Value Management - <span class=\"ph\">APM</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Impact Value Management - <span class=\"ph\">APM</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-impact-value-mgmt-apm__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d278190e68\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.1.0 - February 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-impact-value-mgmt-apm__latest-store-itbm-rn-impact-value-mgmt-apm\">Compatible: Washington DC, Xanadu, Yokohama.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - December 2024</dt>\n <dd class=\"dd\">\n \n <ul class=\"ul\">\n <li class=\"li\">The Impact Value Management Data Collection Dashboard for Application Portfolio Management (APM) gives Impact customers an automated solution for gathering standard ServiceNow value metrics, enhancing their value\n journey.</li>\n <li class=\"li\">Sharing Metrics with ServiceNow ServiceNow's integration gathers value metrics from customer instances on a monthly basis. Please note that integration with ServiceNow's centralized Impact instance is not available for\n Regulated customers (Standalone and SSP) and may necessitate granting user access for instances using the ServiceNow SNC security plugin. The Data Collection Apps will remain functional even if the integration with\n ServiceNow is unavailable; however, Metrics Data will need to be transferred manually in such cases.</li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Impact Value Management - APM release notes
Version history for the Impact Value Management - APM application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - February 2025
Compatible: Washington DC, Xanadu, Yokohama.
#### Version 2.0.0 - December 2024
* The Impact Value Management Data Collection Dashboard for Application Portfolio Management (APM) gives Impact customers an automated solution for gathering standard ServiceNow value metrics, enhancing their value
journey.
* Sharing Metrics with ServiceNow ServiceNow's integration gathers value metrics from customer instances on a monthly basis. Please note that integration with ServiceNow's centralized Impact instance is not available for
Regulated customers (Standalone and SSP) and may necessitate granting user access for instances using the ServiceNow SNC security plugin. The Data Collection Apps will remain functional even if the integration with
ServiceNow is unavailable; however, Metrics Data will need to be transferred manually in such cases.
| ---
title: Impact Value Management - APM release notes
description: Version history for the Impact Value Management - APM application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Impact Value Management - APM release notes
Version history for the Impact Value Management - APM application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - February 2025
Compatible: Washington DC, Xanadu, Yokohama.
#### Version 2.0.0 - December 2024
* The Impact Value Management Data Collection Dashboard for Application Portfolio Management (APM) gives Impact customers an automated solution for gathering standard ServiceNow value metrics, enhancing their value
journey.
* Sharing Metrics with ServiceNow ServiceNow's integration gathers value metrics from customer instances on a monthly basis. Please note that integration with ServiceNow's centralized Impact instance is not available for
Regulated customers (Standalone and SSP) and may necessitate granting user access for instances using the ServiceNow SNC security plugin. The Data Collection Apps will remain functional even if the integration with
ServiceNow is unavailable; however, Metrics Data will need to be transferred manually in such cases.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-investment-funding.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-investment-funding.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-investment-funding.html | Investment Funding release notes | Version history for the Investment Funding on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-investment-funding.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-investment-funding.html"><body id="store-itbm-rn-investment-funding"><main role="main"><article role="article" class="dita" id="store-itbm-rn-investment-funding" aria-labelledby="title_store-itbm-rn-investment-funding">
<h1 class="title topictitle1" id="title_store-itbm-rn-investment-funding">Investment Funding release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Investment Funding on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-itbm-rn-investment-funding__section_t3m_lpf_hqb">
<div class="p">
<div class="note important note_important" id="store-itbm-rn-investment-funding__note_u3m_lpf_hqb"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-investment-funding__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section" id="store-itbm-rn-investment-funding__section_v3m_lpf_hqb"><h2 id="d191578e58" class="title sectiontitle">Version history</h2>
<dl class="dl" id="store-itbm-rn-investment-funding__dl_w3m_lpf_hqb">
<dt class="dt dlterm">Version 1.1.1 - May 2024</dt>
<dd class="dd" id="store-itbm-rn-investment-funding__latest-store-itbm-investment-funding">
<ul class="ul">
<li class="li">Deprecated the following:<ul class="ul" id="store-itbm-rn-investment-funding__ul_mdr_ptw_cbc">
<li class="li">'Investment Funding' Dashboard from Platform Analytics Dashboards.</li>
<li class="li">'View Past Funding Details' option from the 'Allocate Funds' page for an investment.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.0 - February 2024</dt>
<dd class="dd">Fixed: Issue with Generic Bucket missing from investment entities in Investment Funding v2 during upgrade.</dd>
<dt class="dt dlterm">Version 1.4.2 - July 2023</dt>
<dd class="dd">Fixed: Bug fixes for seamless experience to use the application.</dd>
<dt class="dt dlterm">Version 1.4.1 - May 2023</dt>
<dd class="dd">Fixes: An issue preventing users from submitting funds for other investments. This occurred when a negative funding record existed for an investment, which exceeded the total available funds for that investment in the
planned state.</dd>
<dt class="dt dlterm">Version 1.4.0 - August 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Investment owners can add other users as co-owners to delegate the actions to Add funds, Request/Allocate Funds to their investments</li>
<li class="li">Better usability as users can see an indicator to differentiate the investments they own/co-own/have view-only permissions to in Top Level Investments and My Funds screens</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.3.0 - May 2022</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-investment-funding__ul_xyx_krg_jtb">
<li class="li">Fixed:<ul class="ul">
<li class="li">On migrating from legacy Investment Funding to Store app, cost plans and benefit plans created for Projects are being attached to Demands, for Projects created from Demands.</li>
<li class="li">On migrating from legacy Investment Funding to Store app, some of the Investment entity fields and roles are not migrated.</li>
<li class="li">In View/Request funds tab, Source name is not displayed completely.</li>
<li class="li">In Allocate Funds tab, details such as State, Number, Phase, Status, Business Unit etc., of the items being funded are not being displayed before any funds are allocated to them.</li>
<li class="li">In Allocate Funds tab, right click on items being funded doesn't show any options before any funds are allocated to them.</li>
<li class="li">For Investment Fund entities of type 'Generic bucket', selecting 'Reject' option on items which are allocated with funds is not responsive.</li>
<li class="li">For users with 'investment user' role, who doesn't have read access to the 'Active' field in sys_user table, Financials tab in Project workspace doesn't load.</li>
<li class="li">Fixed an incorrect ACL for sn_invst_pln_invst_funding_configuration.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.0 - July 2021</dt>
<dd class="dd">Changed: Actuals from projects and demands are now automatically added to the corresponding investments when there is a single funded source.</dd>
<dt class="dt dlterm">Version 1.0.1 - July 2021</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-investment-funding__ul_h4c_d4p_mqb">
<li class="li">New: <ul class="ul" id="store-itbm-rn-investment-funding__ul_i4c_d4p_mqb">
<li class="li">The Investment Funding application and all its related components have been moved to the ServiceNow store.</li>
<li class="li">The Investment Funding (com.snc.investment_planning) and Investment Funding for PPM (com.snc.investment_planning_pmo) plugins have been merged to become a single plugin called Investment Funding
(com.snc.investment_funding).</li>
</ul></li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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This occurred when a negative funding record existed for an investment, which exceeded the total available funds for that investment in the\n planned state.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.4.0 - August 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Investment owners can add other users as co-owners to delegate the actions to Add funds, Request/Allocate Funds to their investments</li>\n <li class=\"li\">Better usability as users can see an indicator to differentiate the investments they own/co-own/have view-only permissions to in Top Level Investments and My Funds screens</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.3.0 - May 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-investment-funding__ul_xyx_krg_jtb\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">On migrating from legacy Investment Funding to Store app, cost plans and benefit plans created for Projects are being attached to Demands, for Projects created from Demands.</li>\n <li class=\"li\">On migrating from legacy Investment Funding to Store app, some of the Investment entity fields and roles are not migrated.</li>\n <li class=\"li\">In View/Request funds tab, Source name is not displayed completely.</li>\n <li class=\"li\">In Allocate Funds tab, details such as State, Number, Phase, Status, Business Unit etc., of the items being funded are not being displayed before any funds are allocated to them.</li>\n <li class=\"li\">In Allocate Funds tab, right click on items being funded doesn't show any options before any funds are allocated to them.</li>\n <li class=\"li\">For Investment Fund entities of type 'Generic bucket', selecting 'Reject' option on items which are allocated with funds is not responsive.</li>\n <li class=\"li\">For users with 'investment user' role, who doesn't have read access to the 'Active' field in sys_user table, Financials tab in Project workspace doesn't load.</li>\n <li class=\"li\">Fixed an incorrect ACL for sn_invst_pln_invst_funding_configuration.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - July 2021</dt>\n <dd class=\"dd\">Changed: Actuals from projects and demands are now automatically added to the corresponding investments when there is a single funded source.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.1 - July 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-investment-funding__ul_h4c_d4p_mqb\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-itbm-rn-investment-funding__ul_i4c_d4p_mqb\">\n <li class=\"li\">The Investment Funding application and all its related components have been moved to the ServiceNow store.</li>\n <li class=\"li\">The Investment Funding (com.snc.investment_planning) and Investment Funding for PPM (com.snc.investment_planning_pmo) plugins have been merged to become a single plugin called Investment Funding\n (com.snc.investment_funding).</li>\n </ul></li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Investment Funding release notes
Version history for the Investment Funding on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.1 - May 2024
* Deprecated the following:
+ 'Investment Funding' Dashboard from Platform Analytics Dashboards.
+ 'View Past Funding Details' option from the 'Allocate Funds' page for an investment.
#### Version 1.1.0 - February 2024
Fixed: Issue with Generic Bucket missing from investment entities in Investment Funding v2 during upgrade.
#### Version 1.4.2 - July 2023
Fixed: Bug fixes for seamless experience to use the application.
#### Version 1.4.1 - May 2023
Fixes: An issue preventing users from submitting funds for other investments. This occurred when a negative funding record existed for an investment, which exceeded the total available funds for that investment in the
planned state.
#### Version 1.4.0 - August 2022
* Investment owners can add other users as co-owners to delegate the actions to Add funds, Request/Allocate Funds to their investments
* Better usability as users can see an indicator to differentiate the investments they own/co-own/have view-only permissions to in Top Level Investments and My Funds screens
#### Version 1.3.0 - May 2022
* Fixed:
+ On migrating from legacy Investment Funding to Store app, cost plans and benefit plans created for Projects are being attached to Demands, for Projects created from Demands.
+ On migrating from legacy Investment Funding to Store app, some of the Investment entity fields and roles are not migrated.
+ In View/Request funds tab, Source name is not displayed completely.
+ In Allocate Funds tab, details such as State, Number, Phase, Status, Business Unit etc., of the items being funded are not being displayed before any funds are allocated to them.
+ In Allocate Funds tab, right click on items being funded doesn't show any options before any funds are allocated to them.
+ For Investment Fund entities of type 'Generic bucket', selecting 'Reject' option on items which are allocated with funds is not responsive.
+ For users with 'investment user' role, who doesn't have read access to the 'Active' field in sys\_user table, Financials tab in Project workspace doesn't load.
+ Fixed an incorrect ACL for sn\_invst\_pln\_invst\_funding\_configuration.
#### Version 1.1.0 - July 2021
Changed: Actuals from projects and demands are now automatically added to the corresponding investments when there is a single funded source.
#### Version 1.0.1 - July 2021
* New:
+ The Investment Funding application and all its related components have been moved to the ServiceNow store.
+ The Investment Funding (com.snc.investment\_planning) and Investment Funding for PPM (com.snc.investment\_planning\_pmo) plugins have been merged to become a single plugin called Investment Funding
(com.snc.investment\_funding).
| ---
title: Investment Funding release notes
description: Version history for the Investment Funding on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Investment Funding release notes
Version history for the Investment Funding on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.1 - May 2024
* Deprecated the following:
+ 'Investment Funding' Dashboard from Platform Analytics Dashboards.
+ 'View Past Funding Details' option from the 'Allocate Funds' page for an investment.
#### Version 1.1.0 - February 2024
Fixed: Issue with Generic Bucket missing from investment entities in Investment Funding v2 during upgrade.
#### Version 1.4.2 - July 2023
Fixed: Bug fixes for seamless experience to use the application.
#### Version 1.4.1 - May 2023
Fixes: An issue preventing users from submitting funds for other investments. This occurred when a negative funding record existed for an investment, which exceeded the total available funds for that investment in the
planned state.
#### Version 1.4.0 - August 2022
* Investment owners can add other users as co-owners to delegate the actions to Add funds, Request/Allocate Funds to their investments
* Better usability as users can see an indicator to differentiate the investments they own/co-own/have view-only permissions to in Top Level Investments and My Funds screens
#### Version 1.3.0 - May 2022
* Fixed:
+ On migrating from legacy Investment Funding to Store app, cost plans and benefit plans created for Projects are being attached to Demands, for Projects created from Demands.
+ On migrating from legacy Investment Funding to Store app, some of the Investment entity fields and roles are not migrated.
+ In View/Request funds tab, Source name is not displayed completely.
+ In Allocate Funds tab, details such as State, Number, Phase, Status, Business Unit etc., of the items being funded are not being displayed before any funds are allocated to them.
+ In Allocate Funds tab, right click on items being funded doesn't show any options before any funds are allocated to them.
+ For Investment Fund entities of type 'Generic bucket', selecting 'Reject' option on items which are allocated with funds is not responsive.
+ For users with 'investment user' role, who doesn't have read access to the 'Active' field in sys\_user table, Financials tab in Project workspace doesn't load.
+ Fixed an incorrect ACL for sn\_invst\_pln\_invst\_funding\_configuration.
#### Version 1.1.0 - July 2021
Changed: Actuals from projects and demands are now automatically added to the corresponding investments when there is a single funded source.
#### Version 1.0.1 - July 2021
* New:
+ The Investment Funding application and all its related components have been moved to the ServiceNow store.
+ The Investment Funding (com.snc.investment\_planning) and Investment Funding for PPM (com.snc.investment\_planning\_pmo) plugins have been merged to become a single plugin called Investment Funding
(com.snc.investment\_funding).
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-mobile-project-status.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-mobile-project-status.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-mobile-project-status.html | Project Status Report release notes | Version history for the Project Status Report on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-mobile-project-status.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-mobile-project-status.html"><body id="store-itbm-rn-mobile-project-status"><main role="main"><article role="article" class="dita" id="store-itbm-rn-mobile-project-status" aria-labelledby="title_store-itbm-rn-mobile-project-status">
<h1 class="title topictitle1" id="title_store-itbm-rn-mobile-project-status"><span class="ph">Project Status</span> Report release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Project Status</span> Report on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-mobile-project-status__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d383964e61" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.1 - August 2023</dt>
<dd class="dd" id="store-itbm-rn-mobile-project-status__latest-store-rn-itbm-mobile-project-status">Fixed: Fixed issues related to dark theme support</dd>
<dt class="dt dlterm">Version 1.1.0 - February 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Added support for Next Experience theme</li>
<li class="li">Fixed: Minor bug fixes</li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.3 - November 2020</dt>
<dd class="dd">Fixed: Fixes for inclusive language.</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2020</dt>
<dd class="dd">The new <span class="ph">Project Status</span> Report app delivers out-of-the-box mobile experience for project managers, program managers, and portfolio managers to track their projects on the go. This app enables you to track and update
the factors that impact the health of the project such as Risks, Issues, Decisions, Actions, and Request Changes.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Project Status Report release notes
Version history for the Project Status Report on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.1 - August 2023
Fixed: Fixed issues related to dark theme support
#### Version 1.1.0 - February 2023
* New: Added support for Next Experience theme
* Fixed: Minor bug fixes
#### Version 1.0.3 - November 2020
Fixed: Fixes for inclusive language.
#### Version 1.0.0 - February 2020
The new Project Status Report app delivers out-of-the-box mobile experience for project managers, program managers, and portfolio managers to track their projects on the go. This app enables you to track and update
the factors that impact the health of the project such as Risks, Issues, Decisions, Actions, and Request Changes.
| ---
title: Project Status Report release notes
description: Version history for the Project Status Report on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Project Status Report release notes
Version history for the Project Status Report on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.1 - August 2023
Fixed: Fixed issues related to dark theme support
#### Version 1.1.0 - February 2023
* New: Added support for Next Experience theme
* Fixed: Minor bug fixes
#### Version 1.0.3 - November 2020
Fixed: Fixes for inclusive language.
#### Version 1.0.0 - February 2020
The new Project Status Report app delivers out-of-the-box mobile experience for project managers, program managers, and portfolio managers to track their projects on the go. This app enables you to track and update
the factors that impact the health of the project such as Risks, Issues, Decisions, Actions, and Request Changes.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-mobile-time-sheets.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-mobile-time-sheets.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-mobile-time-sheets.html | Mobile Time Sheets release notes | Version history for the Mobile Time Sheets on the ServiceNow Store. | [] | [
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<h1 class="title topictitle1" id="title_store-itbm-rn-mobile-time-sheets">Mobile Time Sheets release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Mobile Time Sheets on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-mobile-time-sheets__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d360803e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.2.0 - August 2023</dt>
<dd class="dd" id="store-itbm-rn-mobile-time-sheets__latest-store-itbm-rn-mobile-time-sheets"><ul class="ul" id="store-itbm-rn-mobile-time-sheets__ul_jdb_5gr_hyb">
<li class="li">New: Added support for dark theme</li>
<li class="li">Fixed: Fixed issue with rejected time sheet layout</li>
</ul></dd>
<dt class="dt dlterm">Version 2.1.1 - February 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Next Experience UI</li>
<li class="li">Changed: Merged 'Edit resource plan' button functionality into the 'Edit time card' functionality</li>
<li class="li">Fixed: Minor bug fixes</li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.1 - July 2021</dt>
<dd class="dd">Changed: You can now view all the week days in a single screen when you edit a time card.</dd>
<dt class="dt dlterm">Version 2.0.0 - April 2021</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-mobile-time-sheets__ul_ahc_5nf_hqb">
<li class="li">New:<ul class="ul" id="store-itbm-rn-mobile-time-sheets__ul_bhc_5nf_hqb">
<li class="li">New list layout for the time sheets on the home screen.</li>
<li class="li">View the time sheets in all the states on the home screen.</li>
<li class="li">Add notes to your time cards.</li>
<li class="li">New indicators help you quickly view the days on a time card that have hours posted.</li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-mobile-time-sheets__ul_chc_5nf_hqb">
<li class="li">Add assigned and unassigned tasks to your time cards easily from a single screen.</li>
<li class="li">View details, add notes, or delete a time card using a single action menu.</li>
<li class="li">Added new tasks categories.</li>
<li class="li">New icons to submit, approve, reject, or recall time sheets.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.2 - November 2020</dt>
<dd class="dd">Fixed: Minor issues fixed.</dd>
<dt class="dt dlterm">Version 1.0.0 - August 2020</dt>
<dd class="dd">The Mobile Time Sheet app enables time sheet users and managers to access their time sheets from a mobile device. Time sheet users can use the app to create, view, edit, enter notes, and submit their time cards from their
mobile device. Time sheet project or user managers can view, approve, reject or recall a time sheet or time card from their mobile device.</dd>
</dl>
</section>
</div>
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} | # Mobile Time Sheets release notes
Version history for the Mobile Time Sheets on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.2.0 - August 2023
* New: Added support for dark theme
* Fixed: Fixed issue with rejected time sheet layout
#### Version 2.1.1 - February 2023
* New: Next Experience UI
* Changed: Merged 'Edit resource plan' button functionality into the 'Edit time card' functionality
* Fixed: Minor bug fixes
#### Version 2.0.1 - July 2021
Changed: You can now view all the week days in a single screen when you edit a time card.
#### Version 2.0.0 - April 2021
* New:
+ New list layout for the time sheets on the home screen.
+ View the time sheets in all the states on the home screen.
+ Add notes to your time cards.
+ New indicators help you quickly view the days on a time card that have hours posted.
* Changed:
+ Add assigned and unassigned tasks to your time cards easily from a single screen.
+ View details, add notes, or delete a time card using a single action menu.
+ Added new tasks categories.
+ New icons to submit, approve, reject, or recall time sheets.
#### Version 1.0.2 - November 2020
Fixed: Minor issues fixed.
#### Version 1.0.0 - August 2020
The Mobile Time Sheet app enables time sheet users and managers to access their time sheets from a mobile device. Time sheet users can use the app to create, view, edit, enter notes, and submit their time cards from their
mobile device. Time sheet project or user managers can view, approve, reject or recall a time sheet or time card from their mobile device.
| ---
title: Mobile Time Sheets release notes
description: Version history for the Mobile Time Sheets on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Mobile Time Sheets release notes
Version history for the Mobile Time Sheets on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.2.0 - August 2023
* New: Added support for dark theme
* Fixed: Fixed issue with rejected time sheet layout
#### Version 2.1.1 - February 2023
* New: Next Experience UI
* Changed: Merged 'Edit resource plan' button functionality into the 'Edit time card' functionality
* Fixed: Minor bug fixes
#### Version 2.0.1 - July 2021
Changed: You can now view all the week days in a single screen when you edit a time card.
#### Version 2.0.0 - April 2021
* New:
+ New list layout for the time sheets on the home screen.
+ View the time sheets in all the states on the home screen.
+ Add notes to your time cards.
+ New indicators help you quickly view the days on a time card that have hours posted.
* Changed:
+ Add assigned and unassigned tasks to your time cards easily from a single screen.
+ View details, add notes, or delete a time card using a single action menu.
+ Added new tasks categories.
+ New icons to submit, approve, reject, or recall time sheets.
#### Version 1.0.2 - November 2020
Fixed: Minor issues fixed.
#### Version 1.0.0 - August 2020
The Mobile Time Sheet app enables time sheet users and managers to access their time sheets from a mobile device. Time sheet users can use the app to create, view, edit, enter notes, and submit their time cards from their
mobile device. Time sheet project or user managers can view, approve, reject or recall a time sheet or time card from their mobile device.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-ms-azure-devops-common.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-ms-azure-devops-common.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-ms-azure-devops-common.html | Microsoft Azure DevOps Integrations Common release notes | Version history for the IT Business Management Microsoft Azure DevOps Integrations Common on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-ms-azure-devops-common.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-ms-azure-devops-common.html"><body id="store-itbm-rn-ms-azure-devops-common"><main role="main"><article role="article" class="dita" id="store-itbm-rn-ms-azure-devops-common" aria-labelledby="title_store-itbm-rn-ms-azure-devops-common">
<h1 class="title topictitle1" id="title_store-itbm-rn-ms-azure-devops-common"><span class="ph">Microsoft Azure</span>
<span class="ph">DevOps</span> Integrations Common release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the IT Business Management <span class="ph">Microsoft Azure</span>
<span class="ph">DevOps</span> Integrations Common on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-ms-azure-devops-common__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d207305e67" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.5.0 - June 2021</dt>
<dd class="dd" id="store-itbm-rn-ms-azure-devops-common__latest-azure-devops-common">Changed: Support for multi-select field and other bug fixes.</dd>
<dt class="dt dlterm">Version 1.4.2 - April 2021</dt>
<dd class="dd">Fixed: bug fixes.</dd>
<dt class="dt dlterm">Version 1.4.1 - March 2021</dt>
<dd class="dd">Fixed: Enables support for SAFe Sprint synchronization with Azure DevOps.</dd>
<dt class="dt dlterm">Version 1.3.0 - July 2020</dt>
<dd class="dd">Fixed: Performance bug fixes.</dd>
<dt class="dt dlterm">Version 1.2.1 - May 2020</dt>
<dd class="dd">Fixed: Performance bug fixes.</dd>
<dt class="dt dlterm">Version 1.1.0 - April 2020</dt>
<dd class="dd">New: Support for Iterations.</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2020</dt>
<dd class="dd">The app has common code that supports Microsoft Azure DevOps Integration for Agile Development.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Microsoft Azure DevOps Integrations Common release notes
Version history for the IT Business Management Microsoft Azure
DevOps Integrations Common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.5.0 - June 2021
Changed: Support for multi-select field and other bug fixes.
#### Version 1.4.2 - April 2021
Fixed: bug fixes.
#### Version 1.4.1 - March 2021
Fixed: Enables support for SAFe Sprint synchronization with Azure DevOps.
#### Version 1.3.0 - July 2020
Fixed: Performance bug fixes.
#### Version 1.2.1 - May 2020
Fixed: Performance bug fixes.
#### Version 1.1.0 - April 2020
New: Support for Iterations.
#### Version 1.0.0 - February 2020
The app has common code that supports Microsoft Azure DevOps Integration for Agile Development.
| ---
title: Microsoft Azure DevOps Integrations Common release notes
description: Version history for the IT Business Management Microsoft Azure DevOps
Integrations Common on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Microsoft Azure DevOps Integrations Common release notes
Version history for the IT Business Management Microsoft Azure
DevOps Integrations Common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.5.0 - June 2021
Changed: Support for multi-select field and other bug fixes.
#### Version 1.4.2 - April 2021
Fixed: bug fixes.
#### Version 1.4.1 - March 2021
Fixed: Enables support for SAFe Sprint synchronization with Azure DevOps.
#### Version 1.3.0 - July 2020
Fixed: Performance bug fixes.
#### Version 1.2.1 - May 2020
Fixed: Performance bug fixes.
#### Version 1.1.0 - April 2020
New: Support for Iterations.
#### Version 1.0.0 - February 2020
The app has common code that supports Microsoft Azure DevOps Integration for Agile Development.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-ms-azure-devops.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-ms-azure-devops.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-ms-azure-devops.html | Microsoft Azure DevOps integration for Agile Development release notes | Version history for the Microsoft Azure DevOps integration for Agile Development on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-ms-azure-devops.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-ms-azure-devops.html"><body id="store-itbm-rn-ms-azure-devops"><main role="main"><article role="article" class="dita" id="store-itbm-rn-ms-azure-devops" aria-labelledby="title_store-itbm-rn-ms-azure-devops">
<h1 class="title topictitle1" id="title_store-itbm-rn-ms-azure-devops"><span class="ph">Microsoft Azure</span>
<span class="ph">DevOps</span> integration for <span class="ph">Agile Development</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Microsoft Azure</span>
<span class="ph">DevOps</span> integration for <span class="ph">Agile Development</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-ms-azure-devops__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d254757e75" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.6.2 - August 2025</dt>
<dd class="dd">Fixed - Issues with duplicate work notes generated in SPM, when linking related items to a story in Azure DevOps and commenting in parallel.</dd>
<dt class="dt dlterm">Version 1.6.1 - June 2025</dt>
<dd class="dd" id="store-itbm-rn-ms-azure-devops__latest-ms-azure-devops">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-ms-azure-devops__ul_n1x_gln_nfc">
<li class="li">Addressed an out-of-order update issue occurring during rapid consecutive updates to the same record.</li>
<li class="li">Resolved an image synchronization problem when attaching images to HTML fields.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.6.0 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Support for OAuth authentication protocol for integration between Azure DevOps and Agile Development 2.0</li>
<li class="li">Fixed: Fixed issue with Azure DevOps integration when Area Path is updated in ADO for an AzureDevOps work item</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.5.5 - September 2024</dt>
<dd class="dd">Bug fixes.</dd>
<dt class="dt dlterm">Version 1.5.4 - May 2024</dt>
<dd class="dd">Minor fixes related to features like bulk import and real time sync.</dd>
<dt class="dt dlterm">Version 1.5.3 - February 2024</dt>
<dd class="dd">Minor bug fixes for issues around import, export and mapping.</dd>
<dt class="dt dlterm">Version 1.5.2 - May 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Following issues have been fixed:<ul class="ul" id="store-itbm-rn-ms-azure-devops__ul_u5m_rz3_mxb">
<li class="li">Creation of duplicate records</li>
<li class="li">Clearing sprint field when sync_sprint field is disabled</li>
<li class="li">Clearing Description and Acceptence criteria fields on the ADO.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.5.1 - February 2022</dt>
<dd class="dd">Fixed: Bug fixes.</dd>
<dt class="dt dlterm">Version 1.5.0 - June 2021</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-ms-azure-devops__ul_bnd_vkh_dpb">
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-ms-azure-devops__ul_mgy_x2t_wpb">
<li class="li">Support for multi-select fields in Azure integration.</li>
<li class="li">Improved troubleshooting and updated log details.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.4.2 - April 2021</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-ms-azure-devops__ul_d35_v2t_wpb">
<li class="li">New: <ul class="ul" id="store-itbm-rn-ms-azure-devops__ul_e35_v2t_wpb">
<li class="li">Agile Release Train field does not appear in Azure DevOps Projects when mapping exists for tables extending SAFe Story</li>
<li class="li">Duplicate External IDs are created when work items are converted from one type to another in Azure DevOps</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.4.1 - March 2021</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-ms-azure-devops__ul_zsy_x25_v4b">
<li class="li">New: <ul class="ul" id="store-itbm-rn-ms-azure-devops__ul_nf2_1f5_v4b">
<li class="li">Support for synchronization of SAFe Sprints with Microsoft Azure DevOps</li>
<li class="li">Native support for export of SAFe entities (SAFe Story, SAFe Feature and SAFe Epic)</li>
<li class="li">Support for following additional field types in field mapping<ul class="ul" id="store-itbm-rn-ms-azure-devops__ul_cdw_1f5_v4b">
<li class="li">Date Time</li>
<li class="li">Reference Field</li>
</ul></li>
<li class="li">Support for two-way sync of Assignee field</li>
<li class="li">Support for two-way sync of Work Notes</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.3.0 - July 2020</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-ms-azure-devops__ul_x1g_g2p_3mb">
<li class="li">New: Process-level mappings: Table, field, and workflow state mapping are supported for Azure DevOps projects of default and custom process types.</li>
<li class="li">Changed: Instance-level mapping: Map configuration for Azure DevOps projects is no longer generated at the instance level.</li>
<li class="li">Fixed: Minor bugs</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.2.1 - May 2020</dt>
<dd class="dd">Fixed: Performance bug fixes.</dd>
<dt class="dt dlterm">Version 1.1.0 - April 2020</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-ms-azure-devops__ul_ewv_1ws_hlb">
<li class="li">New: Support for Iterations</li>
<li class="li">Fixed: Bug fixes</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2020</dt>
<dd class="dd">Integrate <span class="ph">Microsoft Azure</span>
<span class="ph">DevOps</span> Boards with <span class="ph">ServiceNow</span>
<span class="ph">Agile Development</span> to enable bidirectional synchronization of records between the two applications.</dd>
</dl>
</section>
</div>
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August 2025</dt>\n <dd class=\"dd\">Fixed - Issues with duplicate work notes generated in SPM, when linking related items to a story in Azure DevOps and commenting in parallel.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.6.1 - June 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-ms-azure-devops__latest-ms-azure-devops\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-ms-azure-devops__ul_n1x_gln_nfc\">\n <li class=\"li\">Addressed an out-of-order update issue occurring during rapid consecutive updates to the same record.</li>\n <li class=\"li\">Resolved an image synchronization problem when attaching images to HTML fields.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.6.0 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: Support for OAuth authentication protocol for integration between Azure DevOps and Agile Development 2.0</li>\n <li class=\"li\">Fixed: Fixed issue with Azure DevOps integration when Area Path is updated in ADO for an AzureDevOps work item</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.5.5 - September 2024</dt>\n <dd class=\"dd\">Bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.5.4 - May 2024</dt>\n <dd class=\"dd\">Minor fixes related to features like bulk import and real time sync.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.5.3 - February 2024</dt>\n <dd class=\"dd\">Minor bug fixes for issues around import, export and mapping.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.5.2 - May 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Following issues have been fixed:<ul class=\"ul\" id=\"store-itbm-rn-ms-azure-devops__ul_u5m_rz3_mxb\">\n <li class=\"li\">Creation of duplicate records</li>\n <li class=\"li\">Clearing sprint field when sync_sprint field is disabled</li>\n <li class=\"li\">Clearing Description and Acceptence criteria fields on the ADO.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.5.1 - February 2022</dt>\n <dd class=\"dd\">Fixed: Bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.5.0 - June 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-ms-azure-devops__ul_bnd_vkh_dpb\">\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-ms-azure-devops__ul_mgy_x2t_wpb\">\n <li class=\"li\">Support for multi-select fields in Azure integration.</li>\n <li class=\"li\">Improved troubleshooting and updated log details.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.4.2 - April 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-ms-azure-devops__ul_d35_v2t_wpb\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-itbm-rn-ms-azure-devops__ul_e35_v2t_wpb\">\n <li class=\"li\">Agile Release Train field does not appear in Azure DevOps Projects when mapping exists for tables extending SAFe Story</li>\n <li class=\"li\">Duplicate External IDs are created when work items are converted from one type to another in Azure DevOps</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.4.1 - March 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-ms-azure-devops__ul_zsy_x25_v4b\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-itbm-rn-ms-azure-devops__ul_nf2_1f5_v4b\">\n <li class=\"li\">Support for synchronization of SAFe Sprints with Microsoft Azure DevOps</li>\n <li class=\"li\">Native support for export of SAFe entities (SAFe Story, SAFe Feature and SAFe Epic)</li>\n <li class=\"li\">Support for following additional field types in field mapping<ul class=\"ul\" id=\"store-itbm-rn-ms-azure-devops__ul_cdw_1f5_v4b\">\n <li class=\"li\">Date Time</li>\n <li class=\"li\">Reference Field</li>\n </ul></li>\n <li class=\"li\">Support for two-way sync of Assignee field</li>\n <li class=\"li\">Support for two-way sync of Work Notes</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.3.0 - July 2020</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-ms-azure-devops__ul_x1g_g2p_3mb\">\n <li class=\"li\">New: Process-level mappings: Table, field, and workflow state mapping are supported for Azure DevOps projects of default and custom process types.</li>\n <li class=\"li\">Changed: Instance-level mapping: Map configuration for Azure DevOps projects is no longer generated at the instance level.</li>\n <li class=\"li\">Fixed: Minor bugs</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.1 - May 2020</dt>\n <dd class=\"dd\">Fixed: Performance bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - April 2020</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-ms-azure-devops__ul_ewv_1ws_hlb\">\n <li class=\"li\">New: Support for Iterations</li>\n <li class=\"li\">Fixed: Bug fixes</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2020</dt>\n <dd class=\"dd\">Integrate <span class=\"ph\">Microsoft Azure</span>\n <span class=\"ph\">DevOps</span> Boards with <span class=\"ph\">ServiceNow</span>\n <span class=\"ph\">Agile Development</span> to enable bidirectional synchronization of records between the two applications.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Microsoft Azure DevOps integration for Agile Development release notes
Version history for the Microsoft Azure
DevOps integration for Agile Development on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.6.2 - August 2025
Fixed - Issues with duplicate work notes generated in SPM, when linking related items to a story in Azure DevOps and commenting in parallel.
#### Version 1.6.1 - June 2025
* Fixed:
+ Addressed an out-of-order update issue occurring during rapid consecutive updates to the same record.
+ Resolved an image synchronization problem when attaching images to HTML fields.
#### Version 1.6.0 - November 2024
* New: Support for OAuth authentication protocol for integration between Azure DevOps and Agile Development 2.0
* Fixed: Fixed issue with Azure DevOps integration when Area Path is updated in ADO for an AzureDevOps work item
#### Version 1.5.5 - September 2024
Bug fixes.
#### Version 1.5.4 - May 2024
Minor fixes related to features like bulk import and real time sync.
#### Version 1.5.3 - February 2024
Minor bug fixes for issues around import, export and mapping.
#### Version 1.5.2 - May 2023
* Following issues have been fixed:
+ Creation of duplicate records
+ Clearing sprint field when sync\_sprint field is disabled
+ Clearing Description and Acceptence criteria fields on the ADO.
#### Version 1.5.1 - February 2022
Fixed: Bug fixes.
#### Version 1.5.0 - June 2021
* Changed:
+ Support for multi-select fields in Azure integration.
+ Improved troubleshooting and updated log details.
#### Version 1.4.2 - April 2021
* New:
+ Agile Release Train field does not appear in Azure DevOps Projects when mapping exists for tables extending SAFe Story
+ Duplicate External IDs are created when work items are converted from one type to another in Azure DevOps
#### Version 1.4.1 - March 2021
* New:
+ Support for synchronization of SAFe Sprints with Microsoft Azure DevOps
+ Native support for export of SAFe entities (SAFe Story, SAFe Feature and SAFe Epic)
+ Support for following additional field types in field mapping
- Date Time
- Reference Field
+ Support for two-way sync of Assignee field
+ Support for two-way sync of Work Notes
#### Version 1.3.0 - July 2020
* New: Process-level mappings: Table, field, and workflow state mapping are supported for Azure DevOps projects of default and custom process types.
* Changed: Instance-level mapping: Map configuration for Azure DevOps projects is no longer generated at the instance level.
* Fixed: Minor bugs
#### Version 1.2.1 - May 2020
Fixed: Performance bug fixes.
#### Version 1.1.0 - April 2020
* New: Support for Iterations
* Fixed: Bug fixes
#### Version 1.0.0 - February 2020
Integrate Microsoft Azure
DevOps Boards with ServiceNow
Agile Development to enable bidirectional synchronization of records between the two applications.
| ---
title: Microsoft Azure DevOps integration for Agile Development release notes
description: Version history for the Microsoft Azure DevOps integration for Agile
Development on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Microsoft Azure DevOps integration for Agile Development release notes
Version history for the Microsoft Azure
DevOps integration for Agile Development on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.6.2 - August 2025
Fixed - Issues with duplicate work notes generated in SPM, when linking related items to a story in Azure DevOps and commenting in parallel.
#### Version 1.6.1 - June 2025
* Fixed:
+ Addressed an out-of-order update issue occurring during rapid consecutive updates to the same record.
+ Resolved an image synchronization problem when attaching images to HTML fields.
#### Version 1.6.0 - November 2024
* New: Support for OAuth authentication protocol for integration between Azure DevOps and Agile Development 2.0
* Fixed: Fixed issue with Azure DevOps integration when Area Path is updated in ADO for an AzureDevOps work item
#### Version 1.5.5 - September 2024
Bug fixes.
#### Version 1.5.4 - May 2024
Minor fixes related to features like bulk import and real time sync.
#### Version 1.5.3 - February 2024
Minor bug fixes for issues around import, export and mapping.
#### Version 1.5.2 - May 2023
* Following issues have been fixed:
+ Creation of duplicate records
+ Clearing sprint field when sync\_sprint field is disabled
+ Clearing Description and Acceptence criteria fields on the ADO.
#### Version 1.5.1 - February 2022
Fixed: Bug fixes.
#### Version 1.5.0 - June 2021
* Changed:
+ Support for multi-select fields in Azure integration.
+ Improved troubleshooting and updated log details.
#### Version 1.4.2 - April 2021
* New:
+ Agile Release Train field does not appear in Azure DevOps Projects when mapping exists for tables extending SAFe Story
+ Duplicate External IDs are created when work items are converted from one type to another in Azure DevOps
#### Version 1.4.1 - March 2021
* New:
+ Support for synchronization of SAFe Sprints with Microsoft Azure DevOps
+ Native support for export of SAFe entities (SAFe Story, SAFe Feature and SAFe Epic)
+ Support for following additional field types in field mapping
- Date Time
- Reference Field
+ Support for two-way sync of Assignee field
+ Support for two-way sync of Work Notes
#### Version 1.3.0 - July 2020
* New: Process-level mappings: Table, field, and workflow state mapping are supported for Azure DevOps projects of default and custom process types.
* Changed: Instance-level mapping: Map configuration for Azure DevOps projects is no longer generated at the instance level.
* Fixed: Minor bugs
#### Version 1.2.1 - May 2020
Fixed: Performance bug fixes.
#### Version 1.1.0 - April 2020
* New: Support for Iterations
* Fixed: Bug fixes
#### Version 1.0.0 - February 2020
Integrate Microsoft Azure
DevOps Boards with ServiceNow
Agile Development to enable bidirectional synchronization of records between the two applications.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-now-assist-cwm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-now-assist-cwm.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-now-assist-cwm.html | Now Assist for Collaborative Work Management release notes | Version history for the Now Assist for Collaborative Work Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-now-assist-cwm.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-now-assist-cwm.html"><body id="store-itbm-rn-now-assist-cwm"><main role="main"><article role="article" class="dita" id="store-itbm-rn-now-assist-cwm" aria-labelledby="title_store-itbm-rn-now-assist-cwm">
<h1 class="title topictitle1" id="title_store-itbm-rn-now-assist-cwm"><span class="ph">Now Assist</span> for <span class="ph">Collaborative Work Management</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Now Assist</span> for <span class="ph">Collaborative Work Management</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-now-assist-cwm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d427537e73" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 3.0.0 - August 2025</dt>
<dd class="dd">Enhanced: Support for third party LLMs for existing skills of Now Assist for Collaborative Work Management. The list of 3rd Party LLMs supported are Microsoft Azure, AWS Anthropic, and Google Gemini.</dd>
<dt class="dt dlterm">Version 1.0.0 - June 2025 (Xanadu)</dt>
<dd class="dd" id="store-itbm-rn-now-assist-cwm__latest-store-itbm-rn-now-assist-cwm">
<ul class="ul">
<li class="li">New:<ol class="ol" id="store-itbm-rn-now-assist-cwm__ol_wtr_fln_nfc">
<li class="li">Doc Summarization Skill: Stay informed with AI-driven document summarization directly in CWM Docs. Easily shorten, elaborate, or shorten content to match your needs.</li>
<li class="li">Task Generation from Docs: Eliminate manual task creation with Now Assist's intelligent task generation. Create clear, detailed tasks for your Boards using your Doc content, with flexible options to split, combine, or
adjust recommendations.</li>
</ol></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - May 2025</dt>
<dd class="dd">Enhance your productivity with the latest AI-powered capabilities in Collaborative Work Management (CWM) using Now Assist for Collaborative Work Management (CWM). Our new updates bring
the ability to summarize, elaborate, and shorten your content within Docs, while also automatically generating clear, actionable tasks for your Boards helping teams save time, reduce manual effort, and drive better
outcomes.Whether you're reviewing documents or preparing project plans, these intelligent skills help you stay informed, aligned, and efficient.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-now-assist-cwm.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-now-assist-cwm.html\"><body id=\"store-itbm-rn-now-assist-cwm\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-now-assist-cwm\" aria-labelledby=\"title_store-itbm-rn-now-assist-cwm\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-now-assist-cwm\"><span class=\"ph\">Now Assist</span> for <span class=\"ph\">Collaborative Work Management</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Now Assist</span> for <span class=\"ph\">Collaborative Work Management</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-now-assist-cwm__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d427537e73\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 3.0.0 - August 2025</dt>\n <dd class=\"dd\">Enhanced: Support for third party LLMs for existing skills of Now Assist for Collaborative Work Management. The list of 3rd Party LLMs supported are Microsoft Azure, AWS Anthropic, and Google Gemini.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - June 2025 (Xanadu)</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-now-assist-cwm__latest-store-itbm-rn-now-assist-cwm\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ol class=\"ol\" id=\"store-itbm-rn-now-assist-cwm__ol_wtr_fln_nfc\">\n <li class=\"li\">Doc Summarization Skill: Stay informed with AI-driven document summarization directly in CWM Docs. Easily shorten, elaborate, or shorten content to match your needs.</li>\n <li class=\"li\">Task Generation from Docs: Eliminate manual task creation with Now Assist's intelligent task generation. Create clear, detailed tasks for your Boards using your Doc content, with flexible options to split, combine, or\n adjust recommendations.</li>\n </ol></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - May 2025</dt>\n <dd class=\"dd\">Enhance your productivity with the latest AI-powered capabilities in Collaborative Work Management (CWM) using Now Assist for Collaborative Work Management (CWM). Our new updates bring\n the ability to summarize, elaborate, and shorten your content within Docs, while also automatically generating clear, actionable tasks for your Boards helping teams save time, reduce manual effort, and drive better\n outcomes.Whether you're reviewing documents or preparing project plans, these intelligent skills help you stay informed, aligned, and efficient.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Now Assist for Collaborative Work Management release notes
Version history for the Now Assist for Collaborative Work Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.0 - August 2025
Enhanced: Support for third party LLMs for existing skills of Now Assist for Collaborative Work Management. The list of 3rd Party LLMs supported are Microsoft Azure, AWS Anthropic, and Google Gemini.
#### Version 1.0.0 - June 2025 (Xanadu)
* New:
1. Doc Summarization Skill: Stay informed with AI-driven document summarization directly in CWM Docs. Easily shorten, elaborate, or shorten content to match your needs.
2. Task Generation from Docs: Eliminate manual task creation with Now Assist's intelligent task generation. Create clear, detailed tasks for your Boards using your Doc content, with flexible options to split, combine, or
adjust recommendations.
#### Version 2.0.0 - May 2025
Enhance your productivity with the latest AI-powered capabilities in Collaborative Work Management (CWM) using Now Assist for Collaborative Work Management (CWM). Our new updates bring
the ability to summarize, elaborate, and shorten your content within Docs, while also automatically generating clear, actionable tasks for your Boards helping teams save time, reduce manual effort, and drive better
outcomes.Whether you're reviewing documents or preparing project plans, these intelligent skills help you stay informed, aligned, and efficient.
| ---
title: Now Assist for Collaborative Work Management release notes
description: Version history for the Now Assist for Collaborative Work Management
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Now Assist for Collaborative Work Management release notes
Version history for the Now Assist for Collaborative Work Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.0 - August 2025
Enhanced: Support for third party LLMs for existing skills of Now Assist for Collaborative Work Management. The list of 3rd Party LLMs supported are Microsoft Azure, AWS Anthropic, and Google Gemini.
#### Version 1.0.0 - June 2025 (Xanadu)
* New:
1. Doc Summarization Skill: Stay informed with AI-driven document summarization directly in CWM Docs. Easily shorten, elaborate, or shorten content to match your needs.
2. Task Generation from Docs: Eliminate manual task creation with Now Assist's intelligent task generation. Create clear, detailed tasks for your Boards using your Doc content, with flexible options to split, combine, or
adjust recommendations.
#### Version 2.0.0 - May 2025
Enhance your productivity with the latest AI-powered capabilities in Collaborative Work Management (CWM) using Now Assist for Collaborative Work Management (CWM). Our new updates bring
the ability to summarize, elaborate, and shorten your content within Docs, while also automatically generating clear, actionable tasks for your Boards helping teams save time, reduce manual effort, and drive better
outcomes.Whether you're reviewing documents or preparing project plans, these intelligent skills help you stay informed, aligned, and efficient.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-now-assist-ea.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-now-assist-ea.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-now-assist-ea.html | Now Assist for Enterprise Architecture (EA) release notes | Version history for the Now Assist for Enterprise Architecture (EA) application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-now-assist-ea.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-now-assist-ea.html"><body id="store-itbm-rn-now-assist-ea"><main role="main"><article role="article" class="dita" id="store-itbm-rn-now-assist-ea" aria-labelledby="title_store-itbm-rn-now-assist-ea">
<h1 class="title topictitle1" id="title_store-itbm-rn-now-assist-ea"><span class="ph">Now Assist for Enterprise Architecture (EA)</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Now Assist for Enterprise Architecture (EA)</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-now-assist-ea__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d219814e67" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 3.0.0 - August 2025 (Yokohama)</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-now-assist-ea__ul_czd_b45_bgc">
<li class="li">Support for third-party small or large language model with any Now Assist for Enterprise Architecture (EA) skill or AI agent. The supported LLMs are:<ul class="ul" id="store-itbm-rn-now-assist-ea__ul_pmh_b45_bgc">
<li class="li">Google Gemini</li>
<li class="li">AWS Claude</li>
<li class="li">Azure OpenAI</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.1.1 - June 2025 (Xanadu)</dt>
<dd class="dd" id="store-itbm-rn-now-assist-ea__latest-store-itbm-rn-now-assist-ea">New: Support for Now LLM.</dd>
<dt class="dt dlterm">Version 1.4.0 - May 2025</dt>
<dd class="dd">New: Support for Now LLM.</dd>
<dt class="dt dlterm">Version 1.1.0 - March 2025</dt>
<dd class="dd">Generate and summarize Enterprise Modeling and Visualization diagrams for business applications hierarchy, using the Enterprise architecture diagrammer AI agent.</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2025</dt>
<dd class="dd">Now Assist for Enterprise Architecture (EA) drives customer value faster by utilizing the power of Generative AI (GenAI) to summarize, shorten, or elaborate architectural decision records
(ADR) in the Enterprise Architecture Workspace.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-now-assist-ea.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-now-assist-ea.html\"><body id=\"store-itbm-rn-now-assist-ea\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-now-assist-ea\" aria-labelledby=\"title_store-itbm-rn-now-assist-ea\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-now-assist-ea\"><span class=\"ph\">Now Assist for Enterprise Architecture (EA)</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Now Assist for Enterprise Architecture (EA)</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-now-assist-ea__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d219814e67\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 3.0.0 - August 2025 (Yokohama)</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-ea__ul_czd_b45_bgc\">\n <li class=\"li\">Support for third-party small or large language model with any Now Assist for Enterprise Architecture (EA) skill or AI agent. The supported LLMs are:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-ea__ul_pmh_b45_bgc\">\n <li class=\"li\">Google Gemini</li>\n <li class=\"li\">AWS Claude</li>\n <li class=\"li\">Azure OpenAI</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.1 - June 2025 (Xanadu)</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-now-assist-ea__latest-store-itbm-rn-now-assist-ea\">New: Support for Now LLM.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.4.0 - May 2025</dt>\n <dd class=\"dd\">New: Support for Now LLM.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - March 2025</dt>\n <dd class=\"dd\">Generate and summarize Enterprise Modeling and Visualization diagrams for business applications hierarchy, using the Enterprise architecture diagrammer AI agent.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2025</dt>\n <dd class=\"dd\">Now Assist for Enterprise Architecture (EA) drives customer value faster by utilizing the power of Generative AI (GenAI) to summarize, shorten, or elaborate architectural decision records\n (ADR) in the Enterprise Architecture Workspace.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Now Assist for Enterprise Architecture (EA) release notes
Version history for the Now Assist for Enterprise Architecture (EA) application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.0 - August 2025 (Yokohama)
* New:
+ Support for third-party small or large language model with any Now Assist for Enterprise Architecture (EA) skill or AI agent. The supported LLMs are:
- Google Gemini
- AWS Claude
- Azure OpenAI
#### Version 1.1.1 - June 2025 (Xanadu)
New: Support for Now LLM.
#### Version 1.4.0 - May 2025
New: Support for Now LLM.
#### Version 1.1.0 - March 2025
Generate and summarize Enterprise Modeling and Visualization diagrams for business applications hierarchy, using the Enterprise architecture diagrammer AI agent.
#### Version 1.0.0 - February 2025
Now Assist for Enterprise Architecture (EA) drives customer value faster by utilizing the power of Generative AI (GenAI) to summarize, shorten, or elaborate architectural decision records
(ADR) in the Enterprise Architecture Workspace.
| ---
title: Now Assist for Enterprise Architecture (EA) release notes
description: Version history for the Now Assist for Enterprise Architecture (EA) application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Now Assist for Enterprise Architecture (EA) release notes
Version history for the Now Assist for Enterprise Architecture (EA) application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.0 - August 2025 (Yokohama)
* New:
+ Support for third-party small or large language model with any Now Assist for Enterprise Architecture (EA) skill or AI agent. The supported LLMs are:
- Google Gemini
- AWS Claude
- Azure OpenAI
#### Version 1.1.1 - June 2025 (Xanadu)
New: Support for Now LLM.
#### Version 1.4.0 - May 2025
New: Support for Now LLM.
#### Version 1.1.0 - March 2025
Generate and summarize Enterprise Modeling and Visualization diagrams for business applications hierarchy, using the Enterprise architecture diagrammer AI agent.
#### Version 1.0.0 - February 2025
Now Assist for Enterprise Architecture (EA) drives customer value faster by utilizing the power of Generative AI (GenAI) to summarize, shorten, or elaborate architectural decision records
(ADR) in the Enterprise Architecture Workspace.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-now-assist-spm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-now-assist-spm.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-now-assist-spm.html | Now Assist for Strategic Portfolio Management (SPM) release notes | Version history for the Now Assist for Strategic Portfolio Management (SPM) application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-now-assist-spm.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-now-assist-spm.html"><body id="store-itbm-rn-now-assist-spm"><main role="main"><article role="article" class="dita" id="store-itbm-rn-now-assist-spm" aria-labelledby="title_store-itbm-rn-now-assist-spm">
<h1 class="title topictitle1" id="title_store-itbm-rn-now-assist-spm"><span class="ph">Now Assist for Strategic Portfolio Management (SPM)</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Now Assist for Strategic Portfolio Management (SPM)</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-now-assist-spm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d376884e67" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 7.0.0 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Updated:<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_pm3_1yn_bgc">
<li class="li">Email Project Summary <ul class="ul" id="store-itbm-rn-now-assist-spm__ul_en3_1yn_bgc">
<li class="li">The Project Summary can now be sent on-demand without having to wait for the set cadence to trigger</li>
<li class="li">The Project Summary can be emailed to additional recipients along with the Project Manager</li>
</ul>
</li>
<li class="li">Monitor Project Tasks Agent <ul class="ul" id="store-itbm-rn-now-assist-spm__ul_fn3_1yn_bgc">
<li class="li">Enable the Project Task Monitor AI Agent from the UI by selecting the "Include critical path task changes" check box in the email project summary modal rather than enabling it from the backend</li>
</ul>
</li>
</ul></li>
<li class="li">New:<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_glz_1yn_bgc">
<li class="li">New third-party AI model provider options for Now Assist <ul class="ul" id="store-itbm-rn-now-assist-spm__ul_yr5_1yn_bgc">
<li class="li">Google Gemini, AWS Claude are available for Now Assist skills and AI agents in addition to Now LLM and Azure Open AI</li>
</ul>
</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.9.1 - June 2025 (Xanadu)</dt>
<dd class="dd" id="store-itbm-rn-now-assist-spm__latest-store-itbm-rn-now-assist-spm">
<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_slg_qln_nfc">
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_t5k_5ln_nfc">
<li class="li">Agile Story generation:<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_zjp_5ln_nfc">
<li class="li">Product Managers and Team Leads can effortlessly break down Features, in addition to Epics, into a logical set of stories using the conversational interface within the Now Assist Panel.</li>
<li class="li">The documents attached to the "Docs" tab of Epics or Feature will be considered as the context in addition to the 'Name' and Description' field and existing stories.</li>
<li class="li">Users can now run multiple story creation conversations within the Now Assist Panel using the New chat option.</li>
</ul></li>
</ul></li>
<li class="li">Users can initiate story creation conversation by entering the Epic or Feature number Visual Elevation for Now Assist:<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_gjc_5ln_nfc">
<li class="li">Animated Now Assist icon is available on select buttons in the SPM workspaces, enhancing the overall user experience.</li>
</ul></li>
<li class="li">Updated Docs skill Name:<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_mhy_tln_nfc">
<li class="li">Project doc summarization (Project Workspace) Planning item doc summarization (Strategic Planning) EAP doc summarization (Enterprise Agile Planning)</li>
</ul></li>
<li class="li">New:<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_dqp_sln_nfc">
<li class="li">Write Planning Item:<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_ekn_sln_nfc">
<li class="li">Improve record quality by enabling AI assistance in the description field across these Strategic Planning Workspace forms: Product idea, Demand, Epic, Project, Capability, Feature, and Story.</li>
<li class="li">Refine content using Elaborate and Shorten options on planning items to help product managers and agile team members in creating and editing content more effectively.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 6.0.0 - May 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_bdp_jdz_ffc">
<li class="li">Agile Story generation <ul class="ul" id="store-itbm-rn-now-assist-spm__ul_vdp_jdz_ffc">
<li class="li">Product Managers and Team Leads can effortlessly break down Features, in addition to Epics, into a logical set of stories using the conversational interface within the Now Assist Panel.</li>
<li class="li">The documents attached to the "Docs" tab of Epics or Feature will be considered as the context in addition to the 'Name' and Description' field and existing stories.</li>
<li class="li">Users can now run multiple story creation conversations within the Now Assist Panel using the New chat option.</li>
<li class="li">Users can initiate story creation conversation by entering the Epic or Feature number</li>
</ul>
</li>
<li class="li">Visual Elevation for Now Assist<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_msc_kdz_ffc">
<li class="li">Animated Now Assist icon is available on select buttons in the SPM workspaces, enhancing the overall user experience.</li>
</ul></li>
<li class="li">Updated Docs skill Name <ul class="ul" id="store-itbm-rn-now-assist-spm__ul_tqm_kdz_ffc">
<li class="li">Project doc summarization (Project Workspace)</li>
<li class="li">Planning item doc summarization (Strategic Planning)</li>
<li class="li">EAP doc summarization (Enterprise Agile Planning)</li>
</ul>
</li>
</ul></li>
<li class="li">New<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_wck_ldz_ffc">
<li class="li">Create Planning Item<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_ekm_ldz_ffc">
<li class="li">Improve record quality by enabling AI assistance in the description field across these Strategic Planning Workspace forms: Product idea, Demand, Epic, Project, Capability, Feature, and Story.</li>
<li class="li">Refine content using Elaborate and Shorten options on planning items to help product managers and agile team members in creating and editing content more effectively.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 5.1.1 - March 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_vvd_mp2_p2c">
<li class="li">Monitor project tasks <ul class="ul" id="store-itbm-rn-now-assist-spm__ul_hwd_mp2_p2c">
<li class="li">Autonomously monitor project tasks on the critical path of a project. Detect key updates and triggers a project summary email to the Project Manager, highlighting the specific updates that triggered the alert.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 5.0.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_btc_zv2_d2c">
<li class="li">Agile Story generation <ul class="ul" id="store-itbm-rn-now-assist-spm__ul_otc_zv2_d2c">
<li class="li">Product Managers and Team Leads can effortlessly break down epics into a logical set of stories using the conversational interface within the Now Assist Panel</li>
</ul></li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_smm_yv2_d2c">
<li class="li">Visual Elevation for Now Assist <ul class="ul" id="store-itbm-rn-now-assist-spm__ul_gnm_yv2_d2c">
<li class="li">Now Assist users will notice an animated loader and logo on select screens (Feedback and Doc Summarization), enhancing the overall user experience</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.0.0 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-now-assist-spm__ul_lnc_gs5_gdc">
<li class="li">Project Summary Email <ul class="ul" id="store-itbm-rn-now-assist-spm__ul_j4c_gs5_gdc">
<li class="li">Project managers will receive a summary of the project by Now Assist in an email that covers the insights from project schedule, milestones, resources, and financials. They can click on the links in the email to
directly navigate to the corresponding project records.</li>
<li class="li">Project managers can choose the frequency at which they would like to receive these emails from the project workspace interface.</li>
</ul>
</li>
<li class="li">Full Doc Summarization <ul class="ul" id="store-itbm-rn-now-assist-spm__ul_k4c_gs5_gdc">
<li class="li">Project managers, portfolio manager, product managers can now quickly summarize their entire documents on a click of a button. Now Assist presents the summary of the entire doc that can be further shortened or
elaborated.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.1 - September 2024</dt>
<dd class="dd">Fixed: The feedback record summarization feature produces identical summaries for all feedback records.</dd>
<dt class="dt dlterm">Version 3.0.0 - August 2024</dt>
<dd class="dd">New: Selected text within docs can be summarized, shortened or elaborated using Now Assist. Select multiple feedback records to quickly summarize and get insights using Now Assist.</dd>
<dt class="dt dlterm">Version 2.0.0 - May 2024</dt>
<dd class="dd">Now Assist for Strategic Portfolio Management drives customer value faster by utilizing the power of Generative AI (GenAI) to ensure that business demands and feedback are communicated clearly, efficiently, and
effectively.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-now-assist-spm.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-now-assist-spm.html\"><body id=\"store-itbm-rn-now-assist-spm\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-now-assist-spm\" aria-labelledby=\"title_store-itbm-rn-now-assist-spm\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-now-assist-spm\"><span class=\"ph\">Now Assist for Strategic Portfolio Management (SPM)</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the <span class=\"ph\">Now Assist for Strategic Portfolio Management (SPM)</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-now-assist-spm__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d376884e67\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 7.0.0 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Updated:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_pm3_1yn_bgc\">\n <li class=\"li\">Email Project Summary <ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_en3_1yn_bgc\">\n <li class=\"li\">The Project Summary can now be sent on-demand without having to wait for the set cadence to trigger</li>\n <li class=\"li\">The Project Summary can be emailed to additional recipients along with the Project Manager</li>\n </ul>\n </li>\n <li class=\"li\">Monitor Project Tasks Agent <ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_fn3_1yn_bgc\">\n <li class=\"li\">Enable the Project Task Monitor AI Agent from the UI by selecting the "Include critical path task changes" check box in the email project summary modal rather than enabling it from the backend</li>\n </ul>\n </li>\n </ul></li>\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_glz_1yn_bgc\">\n <li class=\"li\">New third-party AI model provider options for Now Assist <ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_yr5_1yn_bgc\">\n <li class=\"li\">Google Gemini, AWS Claude are available for Now Assist skills and AI agents in addition to Now LLM and Azure Open AI</li>\n </ul>\n </li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.9.1 - June 2025 (Xanadu)</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-now-assist-spm__latest-store-itbm-rn-now-assist-spm\">\n <ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_slg_qln_nfc\">\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_t5k_5ln_nfc\">\n <li class=\"li\">Agile Story generation:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_zjp_5ln_nfc\">\n <li class=\"li\">Product Managers and Team Leads can effortlessly break down Features, in addition to Epics, into a logical set of stories using the conversational interface within the Now Assist Panel.</li>\n <li class=\"li\">The documents attached to the "Docs" tab of Epics or Feature will be considered as the context in addition to the 'Name' and Description' field and existing stories.</li>\n <li class=\"li\">Users can now run multiple story creation conversations within the Now Assist Panel using the New chat option.</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Users can initiate story creation conversation by entering the Epic or Feature number Visual Elevation for Now Assist:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_gjc_5ln_nfc\">\n <li class=\"li\">Animated Now Assist icon is available on select buttons in the SPM workspaces, enhancing the overall user experience.</li>\n </ul></li>\n <li class=\"li\">Updated Docs skill Name:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_mhy_tln_nfc\">\n <li class=\"li\">Project doc summarization (Project Workspace) Planning item doc summarization (Strategic Planning) EAP doc summarization (Enterprise Agile Planning)</li>\n </ul></li>\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_dqp_sln_nfc\">\n <li class=\"li\">Write Planning Item:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_ekn_sln_nfc\">\n <li class=\"li\">Improve record quality by enabling AI assistance in the description field across these Strategic Planning Workspace forms: Product idea, Demand, Epic, Project, Capability, Feature, and Story.</li>\n <li class=\"li\">Refine content using Elaborate and Shorten options on planning items to help product managers and agile team members in creating and editing content more effectively.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.0 - May 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_bdp_jdz_ffc\">\n <li class=\"li\">Agile Story generation <ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_vdp_jdz_ffc\">\n <li class=\"li\">Product Managers and Team Leads can effortlessly break down Features, in addition to Epics, into a logical set of stories using the conversational interface within the Now Assist Panel.</li>\n <li class=\"li\">The documents attached to the "Docs" tab of Epics or Feature will be considered as the context in addition to the 'Name' and Description' field and existing stories.</li>\n <li class=\"li\">Users can now run multiple story creation conversations within the Now Assist Panel using the New chat option.</li>\n <li class=\"li\">Users can initiate story creation conversation by entering the Epic or Feature number</li>\n </ul>\n </li>\n <li class=\"li\">Visual Elevation for Now Assist<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_msc_kdz_ffc\">\n <li class=\"li\">Animated Now Assist icon is available on select buttons in the SPM workspaces, enhancing the overall user experience.</li>\n </ul></li>\n <li class=\"li\">Updated Docs skill Name <ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_tqm_kdz_ffc\">\n <li class=\"li\">Project doc summarization (Project Workspace)</li>\n <li class=\"li\">Planning item doc summarization (Strategic Planning)</li>\n <li class=\"li\">EAP doc summarization (Enterprise Agile Planning)</li>\n </ul>\n </li>\n </ul></li>\n <li class=\"li\">New<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_wck_ldz_ffc\">\n <li class=\"li\">Create Planning Item<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_ekm_ldz_ffc\">\n <li class=\"li\">Improve record quality by enabling AI assistance in the description field across these Strategic Planning Workspace forms: Product idea, Demand, Epic, Project, Capability, Feature, and Story.</li>\n <li class=\"li\">Refine content using Elaborate and Shorten options on planning items to help product managers and agile team members in creating and editing content more effectively.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 5.1.1 - March 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_vvd_mp2_p2c\">\n <li class=\"li\">Monitor project tasks <ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_hwd_mp2_p2c\">\n <li class=\"li\">Autonomously monitor project tasks on the critical path of a project. Detect key updates and triggers a project summary email to the Project Manager, highlighting the specific updates that triggered the alert.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_btc_zv2_d2c\">\n <li class=\"li\">Agile Story generation <ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_otc_zv2_d2c\">\n <li class=\"li\">Product Managers and Team Leads can effortlessly break down epics into a logical set of stories using the conversational interface within the Now Assist Panel</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_smm_yv2_d2c\">\n <li class=\"li\">Visual Elevation for Now Assist <ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_gnm_yv2_d2c\">\n <li class=\"li\">Now Assist users will notice an animated loader and logo on select screens (Feedback and Doc Summarization), enhancing the overall user experience</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.0 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_lnc_gs5_gdc\">\n <li class=\"li\">Project Summary Email <ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_j4c_gs5_gdc\">\n <li class=\"li\">Project managers will receive a summary of the project by Now Assist in an email that covers the insights from project schedule, milestones, resources, and financials. They can click on the links in the email to\n directly navigate to the corresponding project records.</li>\n <li class=\"li\">Project managers can choose the frequency at which they would like to receive these emails from the project workspace interface.</li>\n </ul>\n </li>\n <li class=\"li\">Full Doc Summarization <ul class=\"ul\" id=\"store-itbm-rn-now-assist-spm__ul_k4c_gs5_gdc\">\n <li class=\"li\">Project managers, portfolio manager, product managers can now quickly summarize their entire documents on a click of a button. Now Assist presents the summary of the entire doc that can be further shortened or\n elaborated.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - September 2024</dt>\n <dd class=\"dd\">Fixed: The feedback record summarization feature produces identical summaries for all feedback records.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - August 2024</dt>\n <dd class=\"dd\">New: Selected text within docs can be summarized, shortened or elaborated using Now Assist. Select multiple feedback records to quickly summarize and get insights using Now Assist.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - May 2024</dt>\n <dd class=\"dd\">Now Assist for Strategic Portfolio Management drives customer value faster by utilizing the power of Generative AI (GenAI) to ensure that business demands and feedback are communicated clearly, efficiently, and\n effectively.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Now Assist for Strategic Portfolio Management (SPM) release notes
Version history for the Now Assist for Strategic Portfolio Management (SPM) application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.0.0 - August 2025
* Updated:
+ Email Project Summary
- The Project Summary can now be sent on-demand without having to wait for the set cadence to trigger
- The Project Summary can be emailed to additional recipients along with the Project Manager
+ Monitor Project Tasks Agent
- Enable the Project Task Monitor AI Agent from the UI by selecting the "Include critical path task changes" check box in the email project summary modal rather than enabling it from the backend
* New:
+ New third-party AI model provider options for Now Assist
- Google Gemini, AWS Claude are available for Now Assist skills and AI agents in addition to Now LLM and Azure Open AI
#### Version 4.9.1 - June 2025 (Xanadu)
* Changed:
+ Agile Story generation:
- Product Managers and Team Leads can effortlessly break down Features, in addition to Epics, into a logical set of stories using the conversational interface within the Now Assist Panel.
- The documents attached to the "Docs" tab of Epics or Feature will be considered as the context in addition to the 'Name' and Description' field and existing stories.
- Users can now run multiple story creation conversations within the Now Assist Panel using the New chat option.
* Users can initiate story creation conversation by entering the Epic or Feature number Visual Elevation for Now Assist:
+ Animated Now Assist icon is available on select buttons in the SPM workspaces, enhancing the overall user experience.
* Updated Docs skill Name:
+ Project doc summarization (Project Workspace) Planning item doc summarization (Strategic Planning) EAP doc summarization (Enterprise Agile Planning)
* New:
+ Write Planning Item:
- Improve record quality by enabling AI assistance in the description field across these Strategic Planning Workspace forms: Product idea, Demand, Epic, Project, Capability, Feature, and Story.
- Refine content using Elaborate and Shorten options on planning items to help product managers and agile team members in creating and editing content more effectively.
#### Version 6.0.0 - May 2025
* Changed:
+ Agile Story generation
- Product Managers and Team Leads can effortlessly break down Features, in addition to Epics, into a logical set of stories using the conversational interface within the Now Assist Panel.
- The documents attached to the "Docs" tab of Epics or Feature will be considered as the context in addition to the 'Name' and Description' field and existing stories.
- Users can now run multiple story creation conversations within the Now Assist Panel using the New chat option.
- Users can initiate story creation conversation by entering the Epic or Feature number
+ Visual Elevation for Now Assist
- Animated Now Assist icon is available on select buttons in the SPM workspaces, enhancing the overall user experience.
+ Updated Docs skill Name
- Project doc summarization (Project Workspace)
- Planning item doc summarization (Strategic Planning)
- EAP doc summarization (Enterprise Agile Planning)
* New
+ Create Planning Item
- Improve record quality by enabling AI assistance in the description field across these Strategic Planning Workspace forms: Product idea, Demand, Epic, Project, Capability, Feature, and Story.
- Refine content using Elaborate and Shorten options on planning items to help product managers and agile team members in creating and editing content more effectively.
#### Version 5.1.1 - March 2025
* New:
+ Monitor project tasks
- Autonomously monitor project tasks on the critical path of a project. Detect key updates and triggers a project summary email to the Project Manager, highlighting the specific updates that triggered the alert.
#### Version 5.0.0 - February 2025
* New:
+ Agile Story generation
- Product Managers and Team Leads can effortlessly break down epics into a logical set of stories using the conversational interface within the Now Assist Panel
* Changed:
+ Visual Elevation for Now Assist
- Now Assist users will notice an animated loader and logo on select screens (Feedback and Doc Summarization), enhancing the overall user experience
#### Version 4.0.0 - November 2024
* New:
+ Project Summary Email
- Project managers will receive a summary of the project by Now Assist in an email that covers the insights from project schedule, milestones, resources, and financials. They can click on the links in the email to
directly navigate to the corresponding project records.
- Project managers can choose the frequency at which they would like to receive these emails from the project workspace interface.
+ Full Doc Summarization
- Project managers, portfolio manager, product managers can now quickly summarize their entire documents on a click of a button. Now Assist presents the summary of the entire doc that can be further shortened or
elaborated.
#### Version 2.0.1 - September 2024
Fixed: The feedback record summarization feature produces identical summaries for all feedback records.
#### Version 3.0.0 - August 2024
New: Selected text within docs can be summarized, shortened or elaborated using Now Assist. Select multiple feedback records to quickly summarize and get insights using Now Assist.
#### Version 2.0.0 - May 2024
Now Assist for Strategic Portfolio Management drives customer value faster by utilizing the power of Generative AI (GenAI) to ensure that business demands and feedback are communicated clearly, efficiently, and
effectively.
| ---
title: Now Assist for Strategic Portfolio Management (SPM) release notes
description: Version history for the Now Assist for Strategic Portfolio Management
(SPM) application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Now Assist for Strategic Portfolio Management (SPM) release notes
Version history for the Now Assist for Strategic Portfolio Management (SPM) application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.0.0 - August 2025
* Updated:
+ Email Project Summary
- The Project Summary can now be sent on-demand without having to wait for the set cadence to trigger
- The Project Summary can be emailed to additional recipients along with the Project Manager
+ Monitor Project Tasks Agent
- Enable the Project Task Monitor AI Agent from the UI by selecting the "Include critical path task changes" check box in the email project summary modal rather than enabling it from the backend
* New:
+ New third-party AI model provider options for Now Assist
- Google Gemini, AWS Claude are available for Now Assist skills and AI agents in addition to Now LLM and Azure Open AI
#### Version 4.9.1 - June 2025 (Xanadu)
* Changed:
+ Agile Story generation:
- Product Managers and Team Leads can effortlessly break down Features, in addition to Epics, into a logical set of stories using the conversational interface within the Now Assist Panel.
- The documents attached to the "Docs" tab of Epics or Feature will be considered as the context in addition to the 'Name' and Description' field and existing stories.
- Users can now run multiple story creation conversations within the Now Assist Panel using the New chat option.
* Users can initiate story creation conversation by entering the Epic or Feature number Visual Elevation for Now Assist:
+ Animated Now Assist icon is available on select buttons in the SPM workspaces, enhancing the overall user experience.
* Updated Docs skill Name:
+ Project doc summarization (Project Workspace) Planning item doc summarization (Strategic Planning) EAP doc summarization (Enterprise Agile Planning)
* New:
+ Write Planning Item:
- Improve record quality by enabling AI assistance in the description field across these Strategic Planning Workspace forms: Product idea, Demand, Epic, Project, Capability, Feature, and Story.
- Refine content using Elaborate and Shorten options on planning items to help product managers and agile team members in creating and editing content more effectively.
#### Version 6.0.0 - May 2025
* Changed:
+ Agile Story generation
- Product Managers and Team Leads can effortlessly break down Features, in addition to Epics, into a logical set of stories using the conversational interface within the Now Assist Panel.
- The documents attached to the "Docs" tab of Epics or Feature will be considered as the context in addition to the 'Name' and Description' field and existing stories.
- Users can now run multiple story creation conversations within the Now Assist Panel using the New chat option.
- Users can initiate story creation conversation by entering the Epic or Feature number
+ Visual Elevation for Now Assist
- Animated Now Assist icon is available on select buttons in the SPM workspaces, enhancing the overall user experience.
+ Updated Docs skill Name
- Project doc summarization (Project Workspace)
- Planning item doc summarization (Strategic Planning)
- EAP doc summarization (Enterprise Agile Planning)
* New
+ Create Planning Item
- Improve record quality by enabling AI assistance in the description field across these Strategic Planning Workspace forms: Product idea, Demand, Epic, Project, Capability, Feature, and Story.
- Refine content using Elaborate and Shorten options on planning items to help product managers and agile team members in creating and editing content more effectively.
#### Version 5.1.1 - March 2025
* New:
+ Monitor project tasks
- Autonomously monitor project tasks on the critical path of a project. Detect key updates and triggers a project summary email to the Project Manager, highlighting the specific updates that triggered the alert.
#### Version 5.0.0 - February 2025
* New:
+ Agile Story generation
- Product Managers and Team Leads can effortlessly break down epics into a logical set of stories using the conversational interface within the Now Assist Panel
* Changed:
+ Visual Elevation for Now Assist
- Now Assist users will notice an animated loader and logo on select screens (Feedback and Doc Summarization), enhancing the overall user experience
#### Version 4.0.0 - November 2024
* New:
+ Project Summary Email
- Project managers will receive a summary of the project by Now Assist in an email that covers the insights from project schedule, milestones, resources, and financials. They can click on the links in the email to
directly navigate to the corresponding project records.
- Project managers can choose the frequency at which they would like to receive these emails from the project workspace interface.
+ Full Doc Summarization
- Project managers, portfolio manager, product managers can now quickly summarize their entire documents on a click of a button. Now Assist presents the summary of the entire doc that can be further shortened or
elaborated.
#### Version 2.0.1 - September 2024
Fixed: The feedback record summarization feature produces identical summaries for all feedback records.
#### Version 3.0.0 - August 2024
New: Selected text within docs can be summarized, shortened or elaborated using Now Assist. Select multiple feedback records to quickly summarize and get insights using Now Assist.
#### Version 2.0.0 - May 2024
Now Assist for Strategic Portfolio Management drives customer value faster by utilizing the power of Generative AI (GenAI) to ensure that business demands and feedback are communicated clearly, efficiently, and
effectively.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-pa-content-agile.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-pa-content-agile.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-pa-content-agile.html | Performance Analytics content pack for Agile 2.0 release notes | Version history for the IT Business Management Performance Analytics content pack for Agile 2.0 on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-pa-content-agile.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-pa-content-agile.html"><body id="store-itbm-rn-pa-content-agile"><main role="main"><article role="article" class="dita" id="store-itbm-rn-pa-content-agile" aria-labelledby="title_store-itbm-rn-pa-content-agile">
<h1 class="title topictitle1" id="title_store-itbm-rn-pa-content-agile"><span class="ph">Performance Analytics</span> content pack for Agile 2.0 release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the IT Business Management <span class="ph">Performance Analytics</span> content pack for Agile 2.0 on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-itbm-rn-pa-content-agile__section_otf_mxf_ygb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-pa-content-agile__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-itbm-rn-pa-content-agile__section_ptf_mxf_ygb"><h2 id="d275083e59" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.4.5 - June 2025</dt>
<dd class="dd" id="store-itbm-rn-pa-content-agile__LatestAgile">Fixed: WCAG Color contrast related issues for Agile dashboards and issues related to UI themes.</dd>
<dt class="dt dlterm">Version 1.4.4 - February 2025</dt>
<dd class="dd">Fixed: Fixed a minor internationalisation issue.</dd>
<dt class="dt dlterm">Version 1.4.3 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed: The following dashboards are upgraded to the Next Experience UI:<ul class="ul" id="store-itbm-rn-pa-content-agile__ul_a1t_21r_1cc">
<li class="li">Agile 2.0 Epic Dashboard</li>
<li class="li">Agile 2.0 Sprint Dashboard</li>
<li class="li">Agile 2.0 Prior Sprint Dashboard</li>
<li class="li">Agile 2.0 Release Dashboard</li>
<li class="li">Agile 2.0 Prior Release Dashboard</li>
<li class="li">Agile 2.0 Team Dashboard</li>
</ul></li>
<li class="li">Removed: Agile 2.0 Team Dashboard no longer has the Velocity by Type report</li>
</ul></dd>
<dt class="dt dlterm">Version 1.3.2 - September 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Support for dark theme</li>
<li class="li">Fixed: Issues with Time elapsed widget</li>
</ul></dd>
<dt class="dt dlterm">Version 1.3.1 - May 2023</dt>
<dd class="dd">Updates to the localization support.</dd>
<dt class="dt dlterm">Version 1.3.0 - July 2021</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-pa-content-agile__ul_p2p_hyd_h4b">
<li class="li">New: <ul class="ul" id="store-itbm-rn-pa-content-agile__ul_iqb_j4f_hqb">
<li class="li">Support for custom story states in area charts of all Agile 2.0 dashboards</li>
<li class="li">Added read-only access to all Agile 2.0 dashboards using sn_agile_read role</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.2.2 - January 2021</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-pa-content-agile__ul_tnc_h4f_hqb">
<li class="li">Bug fixes for the following issues:<ul class="ul" id="store-itbm-rn-pa-content-agile__ul_unc_h4f_hqb">
<li class="li">Agile 2.0 Sprint Dashboard: Sprint Cumulative Flow Diagram does not properly display stories</li>
<li class="li">Agile 2.0 Team Dashboard: Team Members tab does not filter on group members</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.2.1 - August 2020</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-pa-content-agile__ul_gf4_y21_rmb">
<li class="li">New: Cycle Time for stories in Team, Release, and Epic dashboards</li>
<li class="li">Access the Story Cycle Time report by installing these dashboards from Solution Library once you upgrade the application. For more details, see Using Solution Library for Agile 2.0 dashboards in the
documentation.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.1.0 - June 2020</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-pa-content-agile__ul_kvs_jlg_zlb">
<li class="li">New:<ul class="ul" id="store-itbm-rn-pa-content-agile__ul_dm2_klg_zlb">
<li class="li">Added the following reports:<ul class="ul" id="store-itbm-rn-pa-content-agile__ul_qhr_klg_zlb">
<li class="li">Cumulative Flow Diagram for Epics, Sprints, and Releases</li>
<li class="li">Sprint Variance for teams</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.2 - April 2020</dt>
<dd class="dd">Fixed: Bug fixes.</dd>
<dt class="dt dlterm">Version 1.0.0 - August 2019</dt>
<dd class="dd"><ul class="ul">
<li class="li">Burndown charts for Sprints and Releases with forecasts on all series and drill-downs to scope change details</li>
<li class="li">Burnup charts for Releases and Scrum Epics with with forecasts on all series and drill-downs to scope change details</li>
<li class="li">Velocity charts for Teams with drill-down to details</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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For more details, see Using Solution Library for Agile 2.0 dashboards in the\n documentation.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - June 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-pa-content-agile__ul_kvs_jlg_zlb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-pa-content-agile__ul_dm2_klg_zlb\">\n <li class=\"li\">Added the following reports:<ul class=\"ul\" id=\"store-itbm-rn-pa-content-agile__ul_qhr_klg_zlb\">\n <li class=\"li\">Cumulative Flow Diagram for Epics, Sprints, and Releases</li>\n <li class=\"li\">Sprint Variance for teams</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - April 2020</dt>\n <dd class=\"dd\">Fixed: Bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - August 2019</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Burndown charts for Sprints and Releases with forecasts on all series and drill-downs to scope change details</li>\n <li class=\"li\">Burnup charts for Releases and Scrum Epics with with forecasts on all series and drill-downs to scope change details</li>\n <li class=\"li\">Velocity charts for Teams with drill-down to details</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Performance Analytics content pack for Agile 2.0 release notes
Version history for the IT Business Management Performance Analytics content pack for Agile 2.0 on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.4.5 - June 2025
Fixed: WCAG Color contrast related issues for Agile dashboards and issues related to UI themes.
#### Version 1.4.4 - February 2025
Fixed: Fixed a minor internationalisation issue.
#### Version 1.4.3 - August 2024
* Changed: The following dashboards are upgraded to the Next Experience UI:
+ Agile 2.0 Epic Dashboard
+ Agile 2.0 Sprint Dashboard
+ Agile 2.0 Prior Sprint Dashboard
+ Agile 2.0 Release Dashboard
+ Agile 2.0 Prior Release Dashboard
+ Agile 2.0 Team Dashboard
* Removed: Agile 2.0 Team Dashboard no longer has the Velocity by Type report
#### Version 1.3.2 - September 2023
* New: Support for dark theme
* Fixed: Issues with Time elapsed widget
#### Version 1.3.1 - May 2023
Updates to the localization support.
#### Version 1.3.0 - July 2021
* New:
+ Support for custom story states in area charts of all Agile 2.0 dashboards
+ Added read-only access to all Agile 2.0 dashboards using sn\_agile\_read role
#### Version 1.2.2 - January 2021
* Bug fixes for the following issues:
+ Agile 2.0 Sprint Dashboard: Sprint Cumulative Flow Diagram does not properly display stories
+ Agile 2.0 Team Dashboard: Team Members tab does not filter on group members
#### Version 1.2.1 - August 2020
* New: Cycle Time for stories in Team, Release, and Epic dashboards
* Access the Story Cycle Time report by installing these dashboards from Solution Library once you upgrade the application. For more details, see Using Solution Library for Agile 2.0 dashboards in the
documentation.
#### Version 1.1.0 - June 2020
* New:
+ Added the following reports:
- Cumulative Flow Diagram for Epics, Sprints, and Releases
- Sprint Variance for teams
#### Version 1.0.2 - April 2020
Fixed: Bug fixes.
#### Version 1.0.0 - August 2019
* Burndown charts for Sprints and Releases with forecasts on all series and drill-downs to scope change details
* Burnup charts for Releases and Scrum Epics with with forecasts on all series and drill-downs to scope change details
* Velocity charts for Teams with drill-down to details
| ---
title: Performance Analytics content pack for Agile 2.0 release notes
description: Version history for the IT Business Management Performance Analytics
content pack for Agile 2.0 on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Performance Analytics content pack for Agile 2.0 release notes
Version history for the IT Business Management Performance Analytics content pack for Agile 2.0 on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.4.5 - June 2025
Fixed: WCAG Color contrast related issues for Agile dashboards and issues related to UI themes.
#### Version 1.4.4 - February 2025
Fixed: Fixed a minor internationalisation issue.
#### Version 1.4.3 - August 2024
* Changed: The following dashboards are upgraded to the Next Experience UI:
+ Agile 2.0 Epic Dashboard
+ Agile 2.0 Sprint Dashboard
+ Agile 2.0 Prior Sprint Dashboard
+ Agile 2.0 Release Dashboard
+ Agile 2.0 Prior Release Dashboard
+ Agile 2.0 Team Dashboard
* Removed: Agile 2.0 Team Dashboard no longer has the Velocity by Type report
#### Version 1.3.2 - September 2023
* New: Support for dark theme
* Fixed: Issues with Time elapsed widget
#### Version 1.3.1 - May 2023
Updates to the localization support.
#### Version 1.3.0 - July 2021
* New:
+ Support for custom story states in area charts of all Agile 2.0 dashboards
+ Added read-only access to all Agile 2.0 dashboards using sn\_agile\_read role
#### Version 1.2.2 - January 2021
* Bug fixes for the following issues:
+ Agile 2.0 Sprint Dashboard: Sprint Cumulative Flow Diagram does not properly display stories
+ Agile 2.0 Team Dashboard: Team Members tab does not filter on group members
#### Version 1.2.1 - August 2020
* New: Cycle Time for stories in Team, Release, and Epic dashboards
* Access the Story Cycle Time report by installing these dashboards from Solution Library once you upgrade the application. For more details, see Using Solution Library for Agile 2.0 dashboards in the
documentation.
#### Version 1.1.0 - June 2020
* New:
+ Added the following reports:
- Cumulative Flow Diagram for Epics, Sprints, and Releases
- Sprint Variance for teams
#### Version 1.0.2 - April 2020
Fixed: Bug fixes.
#### Version 1.0.0 - August 2019
* Burndown charts for Sprints and Releases with forecasts on all series and drill-downs to scope change details
* Burnup charts for Releases and Scrum Epics with with forecasts on all series and drill-downs to scope change details
* Velocity charts for Teams with drill-down to details
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-pa-content-essential-safe.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-pa-content-essential-safe.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-pa-content-essential-safe.html | Performance Analytics content pack for Essential SAFe release notes | Version history for the IT Business Management Performance Analytics content pack for Essential SAFe on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-pa-content-essential-safe.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-pa-content-essential-safe.html"><body id="store-itbm-rn-pa-content-essential-safe"><main role="main"><article role="article" class="dita" id="store-itbm-rn-pa-content-essential-safe" aria-labelledby="title_store-itbm-rn-pa-content-essential-safe">
<h1 class="title topictitle1" id="title_store-itbm-rn-pa-content-essential-safe"><span class="ph">Performance Analytics</span> content pack for <span class="ph">Essential SAFe</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the IT Business Management <span class="ph">Performance Analytics</span> content pack for <span class="ph">Essential SAFe</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-itbm-rn-pa-content-essential-safe__section_otf_mxf_ygb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-pa-content-essential-safe__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-itbm-rn-pa-content-essential-safe__section_ptf_mxf_ygb"><h2 id="d237919e65" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.4.2 - September 2023</dt>
<dd class="dd" id="store-itbm-rn-pa-content-essential-safe__LatestSAFe"><ul class="ul">
<li class="li">New: Support for dark theme</li>
<li class="li">Fixed: Issues with Time Elapsed widget</li>
</ul></dd>
<dt class="dt dlterm">Version 1.4.1 - May 2023</dt>
<dd class="dd">Updates to the localization support.</dd>
<dt class="dt dlterm">Version 1.4.0 - July 2021</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-pa-content-essential-safe__ul_dzw_w1r_p4b">
<li class="li">New: <ul class="ul" id="store-itbm-rn-pa-content-essential-safe__ul_cgs_24f_hqb">
<li class="li">Support for custom story states in area charts of all Essential SAFe dashboards</li>
<li class="li">Added read-only access to all Essential SAFe dashboards using sn_safe_read role</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.3.0 - February 2021</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-pa-content-essential-safe__ul_qqn_znf_hqb">
<li class="li">Enabled support for the following metrics:<ul class="ul" id="store-itbm-rn-pa-content-essential-safe__ul_rqn_znf_hqb">
<li class="li">Program Predictability Measure for Agile Release Train</li>
<li class="li">Program Predictability Measure for Teams</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.2.2 - January 2021</dt>
<dd class="dd">Bug fix for the following issue: Agile 2.0 Sprint Dashboard: Sprint Cumulative Flow Diagram does not properly display stories.</dd>
<dt class="dt dlterm">Version 1.2.1 - August 2020</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-pa-content-essential-safe__ul_fy5_gf1_rmb">
<li class="li">New: Cycle Time for stories in Team, Epic, Feature, ART, and PI dashboards</li>
<li class="li">Access the Story Cycle Time report by installing these dashboards from Solution Library once you upgrade the application. For more details, see Using Solution Library for Essential SAFe dashboards in the
documentation.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.1.0 - June 2020</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-pa-content-essential-safe__ul_v31_hmg_zlb">
<li class="li">New:<ul class="ul" id="store-itbm-rn-pa-content-essential-safe__ul_dwn_hmg_zlb">
<li class="li">Added the following reports:<ul class="ul" id="store-itbm-rn-pa-content-essential-safe__ul_pc1_3mg_zlb">
<li class="li">Cumulative Flow Diagram for Program Increments, Sprints, and Epics</li>
<li class="li">Sprint Variance for teams</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.1 - April 2020</dt>
<dd class="dd">Fixed: Bug fixes.</dd>
<dt class="dt dlterm">Version 1.0.0 - September 2019</dt>
<dd class="dd">The <span class="ph">Performance Analytics</span> content pack for <span class="ph">Essential SAFe</span> provides dashboards for the <span class="ph">ServiceNow</span>
<span class="ph">Scaled Agile Framework (SAFe)</span> - <span class="ph">Essential SAFe</span> application. These are designed to provide valuable insight on the way we plan and execute software development work. Dashboards are included for Teams, Sprints,
Program Increments, Agile Release Trains, Features, and Epics.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-pa-content-essential-safe.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-pa-content-essential-safe.html\"><body id=\"store-itbm-rn-pa-content-essential-safe\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-pa-content-essential-safe\" aria-labelledby=\"title_store-itbm-rn-pa-content-essential-safe\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-pa-content-essential-safe\"><span class=\"ph\">Performance Analytics</span> content pack for <span class=\"ph\">Essential SAFe</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the IT Business Management <span class=\"ph\">Performance Analytics</span> content pack for <span class=\"ph\">Essential SAFe</span> on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-itbm-rn-pa-content-essential-safe__section_otf_mxf_ygb\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-pa-content-essential-safe__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-itbm-rn-pa-content-essential-safe__section_ptf_mxf_ygb\"><h2 id=\"d237919e65\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.4.2 - September 2023</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-pa-content-essential-safe__LatestSAFe\"><ul class=\"ul\">\n <li class=\"li\">New: Support for dark theme</li>\n <li class=\"li\">Fixed: Issues with Time Elapsed widget</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.4.1 - May 2023</dt>\n <dd class=\"dd\">Updates to the localization support.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.4.0 - July 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-pa-content-essential-safe__ul_dzw_w1r_p4b\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-itbm-rn-pa-content-essential-safe__ul_cgs_24f_hqb\">\n <li class=\"li\">Support for custom story states in area charts of all Essential SAFe dashboards</li>\n <li class=\"li\">Added read-only access to all Essential SAFe dashboards using sn_safe_read role</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.3.0 - February 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-pa-content-essential-safe__ul_qqn_znf_hqb\">\n <li class=\"li\">Enabled support for the following metrics:<ul class=\"ul\" id=\"store-itbm-rn-pa-content-essential-safe__ul_rqn_znf_hqb\">\n <li class=\"li\">Program Predictability Measure for Agile Release Train</li>\n <li class=\"li\">Program Predictability Measure for Teams</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.2 - January 2021</dt>\n <dd class=\"dd\">Bug fix for the following issue: Agile 2.0 Sprint Dashboard: Sprint Cumulative Flow Diagram does not properly display stories.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.1 - August 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-pa-content-essential-safe__ul_fy5_gf1_rmb\">\n <li class=\"li\">New: Cycle Time for stories in Team, Epic, Feature, ART, and PI dashboards</li>\n <li class=\"li\">Access the Story Cycle Time report by installing these dashboards from Solution Library once you upgrade the application. For more details, see Using Solution Library for Essential SAFe dashboards in the\n documentation.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - June 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-pa-content-essential-safe__ul_v31_hmg_zlb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-pa-content-essential-safe__ul_dwn_hmg_zlb\">\n <li class=\"li\">Added the following reports:<ul class=\"ul\" id=\"store-itbm-rn-pa-content-essential-safe__ul_pc1_3mg_zlb\">\n <li class=\"li\">Cumulative Flow Diagram for Program Increments, Sprints, and Epics</li>\n <li class=\"li\">Sprint Variance for teams</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.1 - April 2020</dt>\n <dd class=\"dd\">Fixed: Bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - September 2019</dt>\n <dd class=\"dd\">The <span class=\"ph\">Performance Analytics</span> content pack for <span class=\"ph\">Essential SAFe</span> provides dashboards for the <span class=\"ph\">ServiceNow</span>\n <span class=\"ph\">Scaled Agile Framework (SAFe)</span> - <span class=\"ph\">Essential SAFe</span> application. These are designed to provide valuable insight on the way we plan and execute software development work. Dashboards are included for Teams, Sprints,\n Program Increments, Agile Release Trains, Features, and Epics.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Performance Analytics content pack for Essential SAFe release notes
Version history for the IT Business Management Performance Analytics content pack for Essential SAFe on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.4.2 - September 2023
* New: Support for dark theme
* Fixed: Issues with Time Elapsed widget
#### Version 1.4.1 - May 2023
Updates to the localization support.
#### Version 1.4.0 - July 2021
* New:
+ Support for custom story states in area charts of all Essential SAFe dashboards
+ Added read-only access to all Essential SAFe dashboards using sn\_safe\_read role
#### Version 1.3.0 - February 2021
* Enabled support for the following metrics:
+ Program Predictability Measure for Agile Release Train
+ Program Predictability Measure for Teams
#### Version 1.2.2 - January 2021
Bug fix for the following issue: Agile 2.0 Sprint Dashboard: Sprint Cumulative Flow Diagram does not properly display stories.
#### Version 1.2.1 - August 2020
* New: Cycle Time for stories in Team, Epic, Feature, ART, and PI dashboards
* Access the Story Cycle Time report by installing these dashboards from Solution Library once you upgrade the application. For more details, see Using Solution Library for Essential SAFe dashboards in the
documentation.
#### Version 1.1.0 - June 2020
* New:
+ Added the following reports:
- Cumulative Flow Diagram for Program Increments, Sprints, and Epics
- Sprint Variance for teams
#### Version 1.0.1 - April 2020
Fixed: Bug fixes.
#### Version 1.0.0 - September 2019
The Performance Analytics content pack for Essential SAFe provides dashboards for the ServiceNow
Scaled Agile Framework (SAFe) - Essential SAFe application. These are designed to provide valuable insight on the way we plan and execute software development work. Dashboards are included for Teams, Sprints,
Program Increments, Agile Release Trains, Features, and Epics.
| ---
title: Performance Analytics content pack for Essential SAFe release notes
description: Version history for the IT Business Management Performance Analytics
content pack for Essential SAFe on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Performance Analytics content pack for Essential SAFe release notes
Version history for the IT Business Management Performance Analytics content pack for Essential SAFe on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.4.2 - September 2023
* New: Support for dark theme
* Fixed: Issues with Time Elapsed widget
#### Version 1.4.1 - May 2023
Updates to the localization support.
#### Version 1.4.0 - July 2021
* New:
+ Support for custom story states in area charts of all Essential SAFe dashboards
+ Added read-only access to all Essential SAFe dashboards using sn\_safe\_read role
#### Version 1.3.0 - February 2021
* Enabled support for the following metrics:
+ Program Predictability Measure for Agile Release Train
+ Program Predictability Measure for Teams
#### Version 1.2.2 - January 2021
Bug fix for the following issue: Agile 2.0 Sprint Dashboard: Sprint Cumulative Flow Diagram does not properly display stories.
#### Version 1.2.1 - August 2020
* New: Cycle Time for stories in Team, Epic, Feature, ART, and PI dashboards
* Access the Story Cycle Time report by installing these dashboards from Solution Library once you upgrade the application. For more details, see Using Solution Library for Essential SAFe dashboards in the
documentation.
#### Version 1.1.0 - June 2020
* New:
+ Added the following reports:
- Cumulative Flow Diagram for Program Increments, Sprints, and Epics
- Sprint Variance for teams
#### Version 1.0.1 - April 2020
Fixed: Bug fixes.
#### Version 1.0.0 - September 2019
The Performance Analytics content pack for Essential SAFe provides dashboards for the ServiceNow
Scaled Agile Framework (SAFe) - Essential SAFe application. These are designed to provide valuable insight on the way we plan and execute software development work. Dashboards are included for Teams, Sprints,
Program Increments, Agile Release Trains, Features, and Epics.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-planned-task-common.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-planned-task-common.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-planned-task-common.html | Planned Task Common release notes | Version history for the Planned Task Common on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-planned-task-common.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-planned-task-common.html"><body id="store-itbm-rn-planned-task-common"><main role="main"><article role="article" class="dita" id="store-itbm-rn-planned-task-common" aria-labelledby="title_store-itbm-rn-planned-task-common">
<h1 class="title topictitle1" id="title_store-itbm-rn-planned-task-common">Planned Task Common release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Planned Task Common on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-planned-task-common__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d37858e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.4 - May 2023</dt>
<dd class="dd" id="store-itbm-rn-planned-task-common__latest-planned-task-common"><p class="p">Updates to the localization support.</p></dd>
<dt class="dt dlterm">Version 1.0.3 - July 2021</dt>
<dd class="dd"><p class="p">Fixed: Bug fixes.</p></dd>
<dt class="dt dlterm">Version 1.0.2 - January 2021</dt>
<dd class="dd"><p class="p">Fixed: Bug fixes.</p></dd>
<dt class="dt dlterm">Version 1.0.0 - August 2020</dt>
<dd class="dd"><p class="p">Initial release. Planned Task Common configures the Planned Task table for use with the Work Progress Status for Agile Teams and Work Progress Status for SAFe apps.</p></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Planned Task Common release notes
Version history for the Planned Task Common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.4 - May 2023
Updates to the localization support.
#### Version 1.0.3 - July 2021
Fixed: Bug fixes.
#### Version 1.0.2 - January 2021
Fixed: Bug fixes.
#### Version 1.0.0 - August 2020
Initial release. Planned Task Common configures the Planned Task table for use with the Work Progress Status for Agile Teams and Work Progress Status for SAFe apps.
| ---
title: Planned Task Common release notes
description: Version history for the Planned Task Common on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Planned Task Common release notes
Version history for the Planned Task Common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.4 - May 2023
Updates to the localization support.
#### Version 1.0.3 - July 2021
Fixed: Bug fixes.
#### Version 1.0.2 - January 2021
Fixed: Bug fixes.
#### Version 1.0.0 - August 2020
Initial release. Planned Task Common configures the Planned Task table for use with the Work Progress Status for Agile Teams and Work Progress Status for SAFe apps.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-portfolio-planning.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-portfolio-planning.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-portfolio-planning.html | Portfolio Planning release notes | Version history for the Portfolio Planning on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-portfolio-planning.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-portfolio-planning.html"><body id="store-itbm-rn-portfolio-planning"><main role="main"><article role="article" class="dita" id="store-itbm-rn-portfolio-planning" aria-labelledby="title_store-itbm-rn-portfolio-planning">
<h1 class="title topictitle1" id="title_store-itbm-rn-portfolio-planning">Portfolio Planning release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Portfolio Planning on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-portfolio-planning__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d386436e56" class="title sectiontitle">Version history</h2>
</section>
<section class="section">
<dl class="dl">
<dt class="dt dlterm">Version 8.9.0 - August 2025</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_hkr_wxn_bgc">
<li class="li">New:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_ewh_xxn_bgc">
<li class="li">Financials:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_kgn_xxn_bgc">
<li class="li">Ability to do financial planning on any planning item like Feature, Capabilities, etc.</li>
<li class="li">No dependency on integration with task tables for enabling financials on projects, demands and epics planning items</li>
<li class="li">New 'Display modes' on record financials page to view planned costs and planned vs actuals for all fiscal periods</li>
</ul></li>
<li class="li">Portfolio Plans:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_iyd_yxn_bgc">
<li class="li">The milestone bar now stays fixed at the top of the roadmap during scrolling</li>
<li class="li">Different milestone types are now represented with distinct icons</li>
<li class="li">Quick filters now support both string and boolean type conditions</li>
<li class="li">Roadmap bars display consistent colors across portfolio plans when grouped by the same attribute</li>
</ul></li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_sgy_yxn_bgc">
<li class="li">Portfolio Plans: The milestone limit for roadmap items has been increased from 50 to 100</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 8.8.0 - May 2025</dt>
<dd class="dd" id="store-itbm-rn-portfolio-planning__latest-store-itbm-rn-portfolio-planning">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_wvj_kyq_cfc">
<li class="li">Scenario Planning <ul class="ul" id="store-itbm-rn-portfolio-planning__ul_fwj_kyq_cfc">
<li class="li">Define portfolio budget as the target, and do a cost-benefit analysis by trying out different budget combinations for the work items</li>
<li class="li">Populate the budget bottom-up from the forecast or enter a top-down budget value to evaluate different budget approval scenarios</li>
<li class="li">Choose to simulate budget allocation for various time scales like month, quarter, year, or total plan timeline</li>
<li class="li">Flexibility to do financial planning by capex/opex or at additional granularity by labor, software, hardware, and other various categories</li>
<li class="li">Visualize the differences in financials between multiple scenarios through the compare scenarios screen</li>
<li class="li">Auto-populate the approved budget on work items on scenario approval</li>
<li class="li">Optionally convert the prioritized demands to projects on scenario approval</li>
</ul>
</li>
<li class="li">Portfolio Plan views <ul class="ul" id="store-itbm-rn-portfolio-planning__ul_gjm_kyq_cfc">
<li class="li">Create, edit, and switch between views with display preferences such as column selection, grouping, and filtering for portfolio plans</li>
<li class="li">Ability to create personal views that are private to you, or public views that can be shared with stakeholders who have access to the portfolio plan</li>
<li class="li">The portfolio plan view saves your display preferences across the Prioritization, Roadmap, Capacity, and Financials tabs</li>
</ul>
</li>
<li class="li">Dashboards <ul class="ul" id="store-itbm-rn-portfolio-planning__ul_g54_kyq_cfc">
<li class="li">Use dashboards to view key data and metrics, enabling you to monitor performance, track progress, and make informed decisions related to planning and execution.</li>
<li class="li">Each widget within a dashboard displays key data and metrics and may include visualizations. The default available dashboard is the Execution Dashboard.</li>
<li class="li">Use the out-of-the-box dashboards or create your own dashboards based on your requirements.</li>
</ul>
</li>
</ul></li>
<li class="li">Changed:</li>
<li class="li">
<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_aj2_lyq_cfc">
<li class="li">Financial planning: <ul class="ul" id="store-itbm-rn-portfolio-planning__ul_bj2_lyq_cfc">
<li class="li">View the portfolio target and target balance from the last approved scenario to compare latest budget against the defined portfolio target</li>
</ul>
</li>
</ul>
</li>
</ul>
</dd>
<dt class="dt dlterm">Version 8.5.1 - April 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_ncc_3yq_cfc">
<li class="li">When a non-financial/non-goal/non-capacity user creates a portfolio plan, disable and turn off the toggle for the respective modules under "Show/hide modules".</li>
<li class="li">The portfolio is not loading after toggling on the Owner/Item type in Kanban view.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 8.5.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_nt5_xv2_d2c">
<li class="li">Financial Planning: <ul class="ul" id="store-itbm-rn-portfolio-planning__ul_g55_xv2_d2c">
<li class="li">View rolled-up financial costs and benefits data of planning items in the new 'Financials' tab to integrate financial insights into your planning and improve decision-making</li>
<li class="li">Analyze financial data for Demands, and Projects at the portfolio level across varied time scales and ranges for greater flexibility</li>
<li class="li">Monitor Budget, Forecast, Budget vs Forecast Variance, Planned, Actuals, and Remaining Estimates by expense or cost type to improve visibility and precision in financial management</li>
<li class="li">Track Planned, Actuals, and Variance of monetary benefits to maximize ROI and align financial outcomes with business goals</li>
<li class="li">Record estimates and actuals of monetary and non-monetary benefits for planning items using the new Monetary Benefit Plans and Non-Monetary Benefit Plans tabs in the Record details page</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 8.4.0 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Portfolio Planning (Planning and Free-form roadmaps):<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_uqq_j4v_2dc">
<li class="li">New: <ul class="ul" id="store-itbm-rn-portfolio-planning__ul_hrq_j4v_2dc">
<li class="li">Modular portfolio plan - Show or hide modules or features for your portfolio plan to display only the modules that matter to your stakeholders</li>
<li class="li">Ability to quickly filter planning items in the Prioritization page with multi-value field or fields, such as tags, business application, and business capability</li>
<li class="li">Filter roadmap bars in the Roadmap page with multi-value field or fields, such as tags, business application, and business capability</li>
<li class="li">Group roadmap bars by any multi-value field such as tags, business capability, etc.</li>
<li class="li">Scheduled job to generate capacity for all resources as adefined cadence.</li>
</ul>
</li>
<li class="li">Changed: Renamed Copy <planning item type> to Duplicate in the row context menu for creating duplicates of planning items.</li>
</ul></li>
<li class="li">Capacity Planning:</li>
<li class="li">
<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_grh_k4v_2dc">
<li class="li">New: <ul class="ul" id="store-itbm-rn-portfolio-planning__ul_hrh_k4v_2dc">
<li class="li">Select primary attribute to automatically populate resource criteria from the resource assignments of the prioritized planning items.</li>
</ul>
</li>
<li class="li">Changed: <ul class="ul" id="store-itbm-rn-portfolio-planning__ul_irh_k4v_2dc">
<li class="li">View the capacity details for only prioritized planning items.</li>
<li class="li">Enhanced user experience to view the total capacity and total estimate of resource types in the Capacity Planning screen.</li>
</ul>
</li>
</ul>
</li>
<li class="li">Financials:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_xj1_l4v_2dc">
<li class="li">New: <ul class="ul" id="store-itbm-rn-portfolio-planning__ul_oyx_k4v_2dc">
<li class="li">View cost plans, expense lines, budget, and financial baselines of sub projects at the parent project level. View the financial performance of a project using the rolled up planned and actuals costs in
the widgets of parent projects.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 8.3.1 - September 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">When a user returns to the scenario a second time, the scoring framework columns in the prioritization tab do not display correctly due to a caching issue.</li>
<li class="li">Clearing score when you toggle on/off the In plan for an item in scenario mode.</li>
<li class="li">The hierarchy displays an infinite loading spinner when a portfolio plan is created using the business capability lens that returns no records.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 8.3.0 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_em1_zxy_dcc">
<li class="li">Financials on planning item records:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_ijf_zxy_dcc">
<li class="li">New budget allocation capability for portfolio managers that allows budget to be allocated for shorter time periods like fiscal period or quarters</li>
<li class="li">New budget vs cost comparison view for planning items. Owners can compare their latest costs with the approved budget to identify budget overruns</li>
<li class="li">Ability to categorize resource assignments as capital or operational expenditure for more accurate categorization of labor costs generated for demands or projects</li>
<li class="li">Migration capability for admins to move the budget data for on-going demands or projects from classic experience into the next experience. This allows customers to adopt the next experience easily</li>
<li class="li">Compare simple financials data captured in financial baselines using the new compare baselines view for planning items</li>
</ul></li>
<li class="li">Scenario Planning:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_avl_1yy_dcc">
<li class="li">Create multiple scenarios of the changes to your portfolio plan in a simulation mode. Try out different combinations of prioritized items and their timelines</li>
<li class="li">Compare multiple scenarios to analyze different tradeoff decisions made between scenarios and determine the best plan</li>
<li class="li">Approve the optimal scenario to revise the states and approved dates of the live portfolio plan ensuring the creation of an optimal portfolio plan</li>
<li class="li">View approved scenarios in read-only mode for future reference</li>
</ul></li>
<li class="li">High-level planning for programs: Enable high-level planning for program table in Project Program lens to prioritize, score, and roadmap programs (pm_program).</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 8.2.2 - July 2024</dt>
<dd class="dd">Fixed the issue where the text link was not visible on the Goals aligned card in Xanadu.</dd>
<dt class="dt dlterm">Version 8.2.0 - May 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Use the Project Program lens to plan, prioritize, and roadmap the work of the programs or portfolios.</li>
<li class="li">Support for inline editing of tags in the prioritization list view.</li>
<li class="li">Support for filtering tags in the quick filters in a portfolio plan.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 8.0.1 - March 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_gtj_m22_p1c">
<li class="li">The prioritization-hierarchy view was not loading when the user unchecks a few columns from the side panel and clicks on the browser refresh button.</li>
<li class="li">Filters were not retained between the List and Hierarchy views of Prioritization.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 8.0.0 - February 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">Newly Added:<ul class="ul">
<li class="li">Financial Planning <ul class="ul">
<li class="li">Quickly view the financial totals like Estimate at completion, Budget, EAC vs Budget variance, Planned cost, Actuals to date using the new widgets in the financials tab of planning items like projects,
demands, and epics</li>
<li class="li">Export the latest financial data and the baseline comparison data to Excel or CSV</li>
<li class="li">View or edit the cost plans and expense lines using a wider side panel</li>
<li class="li">Delete any incorrect or unwanted cost plans using the 'delete' option under the 3dot menu in the grid</li>
<li class="li">Save the user preferences for show/hide columns, changed column width or time scale</li>
<li class="li">Add new expense lines for an un-planned cost type using a 'New Expense line' option</li>
<li class="li">Generate labor costs automatically for demands based on resource assignments using an updated 'Generate labor costs for demands and projects' scheduler</li>
</ul></li>
</ul></li>
<li class="li">Changed:<ul class="ul">
<li class="li">Prioritization <ul class="ul">
<li class="li">Enable inline editing in the Portfolio Plans list.</li>
<li class="li">Export planning items data of the portfolio planto Excel/CSVfrom the Prioritization grid.</li>
<li class="li">Delete a planning item from the Row context menu in the List view</li>
<li class="li">Move a planning item to the top or bottom in the List view to quickly change the order of planning items</li>
<li class="li">Personalize the side panel to display the selected columns stacked at the top of the list followed by the unselected columns sorted in alphabetical order.</li>
<li class="li">The side panel now auto-closes after clicking the Apply button</li>
<li class="li">The existing MoSCoW state values have been updated to 1-Must Have, 2-Should Have, and so on along with the icons.</li>
<li class="li">Quickly rearrange the order or position of columns in the grid by horizontal drag and drop of columns.</li>
</ul></li>
</ul></li>
<li class="li">Fixed:<ul class="ul">
<li class="li">Prioritization <ul class="ul">
<li class="li">Rank by any numeric or choice type attribute</li>
<li class="li">Rank or sort by Moscow column</li>
</ul></li>
</ul></li>
<li class="li">Important information for upgrading: Starting with v8.0.0, you can access the SPM Pro-licensed features only in Strategic Planning Workspace. If you own an SPM Pro license but still using the SPM Pro-licensed features
(such as Goals, Product Feedback, Hybrid portfolio planning, and additional lenses) in Portfolio Planning Workspace, you must install Strategic Planning to access such features.</li>
</ul></dd>
<dt class="dt dlterm">Version 7.1.2 - December 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">Fixed: <ul class="ul">
<li class="li">Few cells don't appear in grey though they are not editable.</li>
<li class="li">The planning item moves to the top and the rank goes empty after editing the planning item in the grid.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 7.1.0 - November 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul">
<li class="li">Rank the items in the Prioritization list <ul class="ul">
<li class="li">Ability to rank the items on the prioritization screen based on any numeric or choice-type planning item attribute such as Planned Cost, Priority, Score, etc.</li>
</ul></li>
<li class="li">Read-only role <ul class="ul">
<li class="li">Read-only role to access portfolio planning in view-only mode. The users with this role won't be able to create/edit portfolio plans and planning items.</li>
</ul></li>
<li class="li">Portfolio Plan changes <ul class="ul">
<li class="li">Copy portfolio plan</li>
<li class="li">Copy item, on the prioritization list</li>
<li class="li">Save the timescale selection on the roadmap timeline view</li>
<li class="li">New free-from roadmap configuration to control what tables to be availalbe for free-form roadmapping</li>
</ul></li>
<li class="li">Financial planning on planning items <ul class="ul">
<li class="li">Create financial baselines on demand or automatically capture the status of financial costs at any given time.</li>
<li class="li">Compare any two financial baselines to easily analyze the changes in cost and report what has caused the variance and when it occurred.</li>
<li class="li">Generate attribute-based labor costs for Demands based on the new resource assignments capability which enables flexible reporting of labor costs for your organizational needs.</li>
</ul></li>
<li class="li">Capacity Planning <ul class="ul">
<li class="li">Use rank of planning items for resource fulfillment in capacity planning.</li>
<li class="li">Filter on planning items in capacity planning.</li>
<li class="li">Warning icons and their interactions in capacity planning.</li>
</ul></li>
</ul></li>
<li class="li">Changed: Validations have been added for 'sn_align_ws.spw_financial_user' role, for users to access financial data like Planned costs, Actual costs, etc on the Prioritization list.</li>
</ul></dd>
<dt class="dt dlterm">Version 7.0.1 - September 2023</dt>
<dd class="dd">Fixed: Enhancing the Epic financials with rollup of financial fields value and showing the total values in Financials section.</dd>
<dt class="dt dlterm">Version 7.0.0 - August 2023</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-portfolio-planning__ul_msb_pq2_5yb">
<li class="li"><ul class="ul" id="store-itbm-rn-portfolio-planning__ul_nsb_pq2_5yb">
<li class="li">Across all views of the Prioritization and Roadmap tabs at once. Only choice-list and reference-type fields are supported for filtering.</li>
<li class="li">Use the planning attributes to configure the attributes by which you want to do capacity planning.</li>
<li class="li">Generate capacity for the teams and different attribute combinations who work on items in a portfolio.</li>
<li class="li">Regenerate the capacity in case you want to view the latest data.</li>
<li class="li">Add high-level effort estimates using resource assignments on planning items to do capacity planning.</li>
<li class="li">Define the set of resources on which you want to create capacity plans.</li>
<li class="li">You can quickly view the work items and the capacity by attributes and teams along with the deficit/surplus in one view.</li>
<li class="li">Create cost plans and expense lines for Financial planning of Demands and Projects.</li>
<li class="li">Generate labor costs based on the resource assignments done for the planning items.</li>
</ul></li>
<li class="li">Changed: Add multiple filters in the condition builder while creating a portfolio plan.</li>
<li class="li">Removed: Column-level filters in the Prioritization tab.</li>
</ul></dd>
<dt class="dt dlterm">Version 6.1.1 - June 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">Fixed issues with portfolio planning sharing among users.</li>
<li class="li">The issue with the Hierarchy view of prioritisation with dot walk fields has been fixed.</li>
<li class="li">Entities with no planning items are by default hidden in the hierarchy.</li>
</ul></dd>
<dt class="dt dlterm">Version 6.1.0 - May 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_esx_gz3_mxb">
<li class="li">Added diagnostics for lens setup and planning items global rank population to help ServiceNow admin troubleshoot the data discrepancies and fix them quickly.</li>
<li class="li">Ability to view Done and Cancelled planning items in the prioritization list view.</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_usg_jz3_mxb">
<li class="li">The Prioritization List view will not display converted demands anymore.</li>
<li class="li">Business stakeholder behavior is corrected. They can no longer create milestones in Portfolio Planning Workspace.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 6.0.3 - March 2023</dt>
<dd class="dd"><ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-portfolio-planning__ul_y12_kz3_mxb">
<li class="li">Stakeholders are losing access to the portfolio plan after one of them edits the plan in strategic planning workspace.</li>
<li class="li">Filters in free-form roadmap creation wizard should use condition set.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 6.0.1 - February 2023</dt>
<dd class="dd"><p class="p">Portfolio Planning (formerly known as Alignment Planner Workspace) provides a planning workspace for traditional portfolio planning to prioritize demand and projects as well as visualize them on the roadmap and track
their progress.</p></dd>
</dl>
</section>
</div>
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-portfolio-planning.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-portfolio-planning.html\"><body id=\"store-itbm-rn-portfolio-planning\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-portfolio-planning\" aria-labelledby=\"title_store-itbm-rn-portfolio-planning\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-portfolio-planning\">Portfolio Planning release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Portfolio Planning on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-portfolio-planning__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d386436e56\" class=\"title sectiontitle\">Version history</h2>\n \n </section>\n <section class=\"section\">\n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 8.9.0 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_hkr_wxn_bgc\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_ewh_xxn_bgc\">\n <li class=\"li\">Financials:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_kgn_xxn_bgc\">\n <li class=\"li\">Ability to do financial planning on any planning item like Feature, Capabilities, etc.</li>\n <li class=\"li\">No dependency on integration with task tables for enabling financials on projects, demands and epics planning items</li>\n <li class=\"li\">New 'Display modes' on record financials page to view planned costs and planned vs actuals for all fiscal periods</li>\n </ul></li>\n <li class=\"li\">Portfolio Plans:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_iyd_yxn_bgc\">\n <li class=\"li\">The milestone bar now stays fixed at the top of the roadmap during scrolling</li>\n <li class=\"li\">Different milestone types are now represented with distinct icons</li>\n <li class=\"li\">Quick filters now support both string and boolean type conditions</li>\n <li class=\"li\">Roadmap bars display consistent colors across portfolio plans when grouped by the same attribute</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_sgy_yxn_bgc\">\n <li class=\"li\">Portfolio Plans: The milestone limit for roadmap items has been increased from 50 to 100</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 8.8.0 - May 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-portfolio-planning__latest-store-itbm-rn-portfolio-planning\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_wvj_kyq_cfc\">\n <li class=\"li\">Scenario Planning <ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_fwj_kyq_cfc\">\n <li class=\"li\">Define portfolio budget as the target, and do a cost-benefit analysis by trying out different budget combinations for the work items</li>\n <li class=\"li\">Populate the budget bottom-up from the forecast or enter a top-down budget value to evaluate different budget approval scenarios</li>\n <li class=\"li\">Choose to simulate budget allocation for various time scales like month, quarter, year, or total plan timeline</li>\n <li class=\"li\">Flexibility to do financial planning by capex/opex or at additional granularity by labor, software, hardware, and other various categories</li>\n <li class=\"li\">Visualize the differences in financials between multiple scenarios through the compare scenarios screen</li>\n <li class=\"li\">Auto-populate the approved budget on work items on scenario approval</li>\n <li class=\"li\">Optionally convert the prioritized demands to projects on scenario approval</li>\n </ul>\n </li>\n <li class=\"li\">Portfolio Plan views <ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_gjm_kyq_cfc\">\n <li class=\"li\">Create, edit, and switch between views with display preferences such as column selection, grouping, and filtering for portfolio plans</li>\n <li class=\"li\">Ability to create personal views that are private to you, or public views that can be shared with stakeholders who have access to the portfolio plan</li>\n <li class=\"li\">The portfolio plan view saves your display preferences across the Prioritization, Roadmap, Capacity, and Financials tabs</li>\n </ul>\n </li>\n <li class=\"li\">Dashboards <ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_g54_kyq_cfc\">\n <li class=\"li\">Use dashboards to view key data and metrics, enabling you to monitor performance, track progress, and make informed decisions related to planning and execution.</li>\n <li class=\"li\">Each widget within a dashboard displays key data and metrics and may include visualizations. The default available dashboard is the Execution Dashboard.</li>\n <li class=\"li\">Use the out-of-the-box dashboards or create your own dashboards based on your requirements.</li>\n </ul>\n </li>\n </ul></li>\n <li class=\"li\">Changed:</li>\n <li class=\"li\">\n <ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_aj2_lyq_cfc\">\n <li class=\"li\">Financial planning: <ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_bj2_lyq_cfc\">\n <li class=\"li\">View the portfolio target and target balance from the last approved scenario to compare latest budget against the defined portfolio target</li>\n </ul>\n </li>\n </ul>\n </li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 8.5.1 - April 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_ncc_3yq_cfc\">\n <li class=\"li\">When a non-financial/non-goal/non-capacity user creates a portfolio plan, disable and turn off the toggle for the respective modules under "Show/hide modules".</li>\n <li class=\"li\">The portfolio is not loading after toggling on the Owner/Item type in Kanban view.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 8.5.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_nt5_xv2_d2c\">\n <li class=\"li\">Financial Planning: <ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_g55_xv2_d2c\">\n <li class=\"li\">View rolled-up financial costs and benefits data of planning items in the new 'Financials' tab to integrate financial insights into your planning and improve decision-making</li>\n <li class=\"li\">Analyze financial data for Demands, and Projects at the portfolio level across varied time scales and ranges for greater flexibility</li>\n <li class=\"li\">Monitor Budget, Forecast, Budget vs Forecast Variance, Planned, Actuals, and Remaining Estimates by expense or cost type to improve visibility and precision in financial management</li>\n <li class=\"li\">Track Planned, Actuals, and Variance of monetary benefits to maximize ROI and align financial outcomes with business goals</li>\n <li class=\"li\">Record estimates and actuals of monetary and non-monetary benefits for planning items using the new Monetary Benefit Plans and Non-Monetary Benefit Plans tabs in the Record details page</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 8.4.0 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Portfolio Planning (Planning and Free-form roadmaps):<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_uqq_j4v_2dc\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_hrq_j4v_2dc\">\n <li class=\"li\">Modular portfolio plan - Show or hide modules or features for your portfolio plan to display only the modules that matter to your stakeholders</li>\n <li class=\"li\">Ability to quickly filter planning items in the Prioritization page with multi-value field or fields, such as tags, business application, and business capability</li>\n <li class=\"li\">Filter roadmap bars in the Roadmap page with multi-value field or fields, such as tags, business application, and business capability</li>\n <li class=\"li\">Group roadmap bars by any multi-value field such as tags, business capability, etc.</li>\n <li class=\"li\">Scheduled job to generate capacity for all resources as adefined cadence.</li>\n </ul>\n </li>\n <li class=\"li\">Changed: Renamed Copy <planning item type> to Duplicate in the row context menu for creating duplicates of planning items.</li>\n </ul></li>\n <li class=\"li\">Capacity Planning:</li>\n <li class=\"li\">\n <ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_grh_k4v_2dc\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_hrh_k4v_2dc\">\n <li class=\"li\">Select primary attribute to automatically populate resource criteria from the resource assignments of the prioritized planning items.</li>\n </ul>\n </li>\n <li class=\"li\">Changed: <ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_irh_k4v_2dc\">\n <li class=\"li\">View the capacity details for only prioritized planning items.</li>\n <li class=\"li\">Enhanced user experience to view the total capacity and total estimate of resource types in the Capacity Planning screen.</li>\n </ul>\n </li>\n </ul>\n </li>\n <li class=\"li\">Financials:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_xj1_l4v_2dc\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_oyx_k4v_2dc\">\n <li class=\"li\">View cost plans, expense lines, budget, and financial baselines of sub projects at the parent project level. View the financial performance of a project using the rolled up planned and actuals costs in\n the widgets of parent projects.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 8.3.1 - September 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">When a user returns to the scenario a second time, the scoring framework columns in the prioritization tab do not display correctly due to a caching issue.</li>\n <li class=\"li\">Clearing score when you toggle on/off the In plan for an item in scenario mode.</li>\n <li class=\"li\">The hierarchy displays an infinite loading spinner when a portfolio plan is created using the business capability lens that returns no records.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 8.3.0 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_em1_zxy_dcc\">\n <li class=\"li\">Financials on planning item records:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_ijf_zxy_dcc\">\n <li class=\"li\">New budget allocation capability for portfolio managers that allows budget to be allocated for shorter time periods like fiscal period or quarters</li>\n <li class=\"li\">New budget vs cost comparison view for planning items. Owners can compare their latest costs with the approved budget to identify budget overruns</li>\n <li class=\"li\">Ability to categorize resource assignments as capital or operational expenditure for more accurate categorization of labor costs generated for demands or projects</li>\n <li class=\"li\">Migration capability for admins to move the budget data for on-going demands or projects from classic experience into the next experience. This allows customers to adopt the next experience easily</li>\n <li class=\"li\">Compare simple financials data captured in financial baselines using the new compare baselines view for planning items</li>\n </ul></li>\n <li class=\"li\">Scenario Planning:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_avl_1yy_dcc\">\n <li class=\"li\">Create multiple scenarios of the changes to your portfolio plan in a simulation mode. Try out different combinations of prioritized items and their timelines</li>\n <li class=\"li\">Compare multiple scenarios to analyze different tradeoff decisions made between scenarios and determine the best plan</li>\n <li class=\"li\">Approve the optimal scenario to revise the states and approved dates of the live portfolio plan ensuring the creation of an optimal portfolio plan</li>\n <li class=\"li\">View approved scenarios in read-only mode for future reference</li>\n </ul></li>\n <li class=\"li\">High-level planning for programs: Enable high-level planning for program table in Project Program lens to prioritize, score, and roadmap programs (pm_program).</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 8.2.2 - July 2024</dt>\n <dd class=\"dd\">Fixed the issue where the text link was not visible on the Goals aligned card in Xanadu.</dd>\n \n \n <dt class=\"dt dlterm\">Version 8.2.0 - May 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Use the Project Program lens to plan, prioritize, and roadmap the work of the programs or portfolios.</li>\n <li class=\"li\">Support for inline editing of tags in the prioritization list view.</li>\n <li class=\"li\">Support for filtering tags in the quick filters in a portfolio plan.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 8.0.1 - March 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_gtj_m22_p1c\">\n <li class=\"li\">The prioritization-hierarchy view was not loading when the user unchecks a few columns from the side panel and clicks on the browser refresh button.</li>\n <li class=\"li\">Filters were not retained between the List and Hierarchy views of Prioritization.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 8.0.0 - February 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Newly Added:<ul class=\"ul\">\n <li class=\"li\">Financial Planning <ul class=\"ul\">\n <li class=\"li\">Quickly view the financial totals like Estimate at completion, Budget, EAC vs Budget variance, Planned cost, Actuals to date using the new widgets in the financials tab of planning items like projects,\n demands, and epics</li>\n <li class=\"li\">Export the latest financial data and the baseline comparison data to Excel or CSV</li>\n <li class=\"li\">View or edit the cost plans and expense lines using a wider side panel</li>\n <li class=\"li\">Delete any incorrect or unwanted cost plans using the 'delete' option under the 3dot menu in the grid</li>\n <li class=\"li\">Save the user preferences for show/hide columns, changed column width or time scale</li>\n <li class=\"li\">Add new expense lines for an un-planned cost type using a 'New Expense line' option</li>\n <li class=\"li\">Generate labor costs automatically for demands based on resource assignments using an updated 'Generate labor costs for demands and projects' scheduler</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">Prioritization <ul class=\"ul\">\n <li class=\"li\">Enable inline editing in the Portfolio Plans list.</li>\n <li class=\"li\">Export planning items data of the portfolio planto Excel/CSVfrom the Prioritization grid.</li>\n <li class=\"li\">Delete a planning item from the Row context menu in the List view</li>\n <li class=\"li\">Move a planning item to the top or bottom in the List view to quickly change the order of planning items</li>\n <li class=\"li\">Personalize the side panel to display the selected columns stacked at the top of the list followed by the unselected columns sorted in alphabetical order.</li>\n <li class=\"li\">The side panel now auto-closes after clicking the Apply button</li>\n <li class=\"li\">The existing MoSCoW state values have been updated to 1-Must Have, 2-Should Have, and so on along with the icons.</li>\n <li class=\"li\">Quickly rearrange the order or position of columns in the grid by horizontal drag and drop of columns.</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Prioritization <ul class=\"ul\">\n <li class=\"li\">Rank by any numeric or choice type attribute</li>\n <li class=\"li\">Rank or sort by Moscow column</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Important information for upgrading: Starting with v8.0.0, you can access the SPM Pro-licensed features only in Strategic Planning Workspace. If you own an SPM Pro license but still using the SPM Pro-licensed features\n (such as Goals, Product Feedback, Hybrid portfolio planning, and additional lenses) in Portfolio Planning Workspace, you must install Strategic Planning to access such features.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 7.1.2 - December 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Fixed: <ul class=\"ul\">\n <li class=\"li\">Few cells don't appear in grey though they are not editable.</li>\n <li class=\"li\">The planning item moves to the top and the rank goes empty after editing the planning item in the grid.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 7.1.0 - November 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: <ul class=\"ul\">\n <li class=\"li\">Rank the items in the Prioritization list <ul class=\"ul\">\n <li class=\"li\">Ability to rank the items on the prioritization screen based on any numeric or choice-type planning item attribute such as Planned Cost, Priority, Score, etc.</li>\n </ul></li>\n <li class=\"li\">Read-only role <ul class=\"ul\">\n <li class=\"li\">Read-only role to access portfolio planning in view-only mode. The users with this role won't be able to create/edit portfolio plans and planning items.</li>\n </ul></li>\n <li class=\"li\">Portfolio Plan changes <ul class=\"ul\">\n <li class=\"li\">Copy portfolio plan</li>\n <li class=\"li\">Copy item, on the prioritization list</li>\n <li class=\"li\">Save the timescale selection on the roadmap timeline view</li>\n <li class=\"li\">New free-from roadmap configuration to control what tables to be availalbe for free-form roadmapping</li>\n </ul></li>\n <li class=\"li\">Financial planning on planning items <ul class=\"ul\">\n <li class=\"li\">Create financial baselines on demand or automatically capture the status of financial costs at any given time.</li>\n <li class=\"li\">Compare any two financial baselines to easily analyze the changes in cost and report what has caused the variance and when it occurred.</li>\n <li class=\"li\">Generate attribute-based labor costs for Demands based on the new resource assignments capability which enables flexible reporting of labor costs for your organizational needs.</li>\n </ul></li>\n <li class=\"li\">Capacity Planning <ul class=\"ul\">\n <li class=\"li\">Use rank of planning items for resource fulfillment in capacity planning.</li>\n <li class=\"li\">Filter on planning items in capacity planning.</li>\n <li class=\"li\">Warning icons and their interactions in capacity planning.</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Changed: Validations have been added for 'sn_align_ws.spw_financial_user' role, for users to access financial data like Planned costs, Actual costs, etc on the Prioritization list.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 7.0.1 - September 2023</dt>\n <dd class=\"dd\">Fixed: Enhancing the Epic financials with rollup of financial fields value and showing the total values in Financials section.</dd>\n \n \n <dt class=\"dt dlterm\">Version 7.0.0 - August 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_msb_pq2_5yb\">\n <li class=\"li\"><ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_nsb_pq2_5yb\">\n <li class=\"li\">Across all views of the Prioritization and Roadmap tabs at once. Only choice-list and reference-type fields are supported for filtering.</li>\n <li class=\"li\">Use the planning attributes to configure the attributes by which you want to do capacity planning.</li>\n <li class=\"li\">Generate capacity for the teams and different attribute combinations who work on items in a portfolio.</li>\n <li class=\"li\">Regenerate the capacity in case you want to view the latest data.</li>\n <li class=\"li\">Add high-level effort estimates using resource assignments on planning items to do capacity planning.</li>\n <li class=\"li\">Define the set of resources on which you want to create capacity plans.</li>\n <li class=\"li\">You can quickly view the work items and the capacity by attributes and teams along with the deficit/surplus in one view.</li>\n <li class=\"li\">Create cost plans and expense lines for Financial planning of Demands and Projects.</li>\n <li class=\"li\">Generate labor costs based on the resource assignments done for the planning items.</li>\n </ul></li>\n <li class=\"li\">Changed: Add multiple filters in the condition builder while creating a portfolio plan.</li>\n <li class=\"li\">Removed: Column-level filters in the Prioritization tab.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.1.1 - June 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Fixed issues with portfolio planning sharing among users.</li>\n <li class=\"li\">The issue with the Hierarchy view of prioritisation with dot walk fields has been fixed.</li>\n <li class=\"li\">Entities with no planning items are by default hidden in the hierarchy.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.1.0 - May 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_esx_gz3_mxb\">\n <li class=\"li\">Added diagnostics for lens setup and planning items global rank population to help ServiceNow admin troubleshoot the data discrepancies and fix them quickly.</li>\n <li class=\"li\">Ability to view Done and Cancelled planning items in the prioritization list view.</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_usg_jz3_mxb\">\n <li class=\"li\">The Prioritization List view will not display converted demands anymore.</li>\n <li class=\"li\">Business stakeholder behavior is corrected. They can no longer create milestones in Portfolio Planning Workspace.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.3 - March 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-portfolio-planning__ul_y12_kz3_mxb\">\n <li class=\"li\">Stakeholders are losing access to the portfolio plan after one of them edits the plan in strategic planning workspace.</li>\n <li class=\"li\">Filters in free-form roadmap creation wizard should use condition set.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.1 - February 2023</dt>\n <dd class=\"dd\"><p class=\"p\">Portfolio Planning (formerly known as Alignment Planner Workspace) provides a planning workspace for traditional portfolio planning to prioritize demand and projects as well as visualize them on the roadmap and track\n their progress.</p></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
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} | # Portfolio Planning release notes
Version history for the Portfolio Planning on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 8.9.0 - August 2025
* New:
+ Financials:
- Ability to do financial planning on any planning item like Feature, Capabilities, etc.
- No dependency on integration with task tables for enabling financials on projects, demands and epics planning items
- New 'Display modes' on record financials page to view planned costs and planned vs actuals for all fiscal periods
+ Portfolio Plans:
- The milestone bar now stays fixed at the top of the roadmap during scrolling
- Different milestone types are now represented with distinct icons
- Quick filters now support both string and boolean type conditions
- Roadmap bars display consistent colors across portfolio plans when grouped by the same attribute
* Changed:
+ Portfolio Plans: The milestone limit for roadmap items has been increased from 50 to 100
#### Version 8.8.0 - May 2025
* New:
+ Scenario Planning
- Define portfolio budget as the target, and do a cost-benefit analysis by trying out different budget combinations for the work items
- Populate the budget bottom-up from the forecast or enter a top-down budget value to evaluate different budget approval scenarios
- Choose to simulate budget allocation for various time scales like month, quarter, year, or total plan timeline
- Flexibility to do financial planning by capex/opex or at additional granularity by labor, software, hardware, and other various categories
- Visualize the differences in financials between multiple scenarios through the compare scenarios screen
- Auto-populate the approved budget on work items on scenario approval
- Optionally convert the prioritized demands to projects on scenario approval
+ Portfolio Plan views
- Create, edit, and switch between views with display preferences such as column selection, grouping, and filtering for portfolio plans
- Ability to create personal views that are private to you, or public views that can be shared with stakeholders who have access to the portfolio plan
- The portfolio plan view saves your display preferences across the Prioritization, Roadmap, Capacity, and Financials tabs
+ Dashboards
- Use dashboards to view key data and metrics, enabling you to monitor performance, track progress, and make informed decisions related to planning and execution.
- Each widget within a dashboard displays key data and metrics and may include visualizations. The default available dashboard is the Execution Dashboard.
- Use the out-of-the-box dashboards or create your own dashboards based on your requirements.
* Changed:
* + Financial planning:
- View the portfolio target and target balance from the last approved scenario to compare latest budget against the defined portfolio target
#### Version 8.5.1 - April 2025
* Fixed:
+ When a non-financial/non-goal/non-capacity user creates a portfolio plan, disable and turn off the toggle for the respective modules under "Show/hide modules".
+ The portfolio is not loading after toggling on the Owner/Item type in Kanban view.
#### Version 8.5.0 - February 2025
* New:
+ Financial Planning:
- View rolled-up financial costs and benefits data of planning items in the new 'Financials' tab to integrate financial insights into your planning and improve decision-making
- Analyze financial data for Demands, and Projects at the portfolio level across varied time scales and ranges for greater flexibility
- Monitor Budget, Forecast, Budget vs Forecast Variance, Planned, Actuals, and Remaining Estimates by expense or cost type to improve visibility and precision in financial management
- Track Planned, Actuals, and Variance of monetary benefits to maximize ROI and align financial outcomes with business goals
- Record estimates and actuals of monetary and non-monetary benefits for planning items using the new Monetary Benefit Plans and Non-Monetary Benefit Plans tabs in the Record details page
#### Version 8.4.0 - November 2024
* Portfolio Planning (Planning and Free-form roadmaps):
+ New:
- Modular portfolio plan - Show or hide modules or features for your portfolio plan to display only the modules that matter to your stakeholders
- Ability to quickly filter planning items in the Prioritization page with multi-value field or fields, such as tags, business application, and business capability
- Filter roadmap bars in the Roadmap page with multi-value field or fields, such as tags, business application, and business capability
- Group roadmap bars by any multi-value field such as tags, business capability, etc.
- Scheduled job to generate capacity for all resources as adefined cadence.
+ Changed: Renamed Copy <planning item type> to Duplicate in the row context menu for creating duplicates of planning items.
* Capacity Planning:
* + New:
- Select primary attribute to automatically populate resource criteria from the resource assignments of the prioritized planning items.
+ Changed:
- View the capacity details for only prioritized planning items.
- Enhanced user experience to view the total capacity and total estimate of resource types in the Capacity Planning screen.
* Financials:
+ New:
- View cost plans, expense lines, budget, and financial baselines of sub projects at the parent project level. View the financial performance of a project using the rolled up planned and actuals costs in
the widgets of parent projects.
#### Version 8.3.1 - September 2024
* Fixed:
+ When a user returns to the scenario a second time, the scoring framework columns in the prioritization tab do not display correctly due to a caching issue.
+ Clearing score when you toggle on/off the In plan for an item in scenario mode.
+ The hierarchy displays an infinite loading spinner when a portfolio plan is created using the business capability lens that returns no records.
#### Version 8.3.0 - August 2024
* New:
+ Financials on planning item records:
- New budget allocation capability for portfolio managers that allows budget to be allocated for shorter time periods like fiscal period or quarters
- New budget vs cost comparison view for planning items. Owners can compare their latest costs with the approved budget to identify budget overruns
- Ability to categorize resource assignments as capital or operational expenditure for more accurate categorization of labor costs generated for demands or projects
- Migration capability for admins to move the budget data for on-going demands or projects from classic experience into the next experience. This allows customers to adopt the next experience easily
- Compare simple financials data captured in financial baselines using the new compare baselines view for planning items
+ Scenario Planning:
- Create multiple scenarios of the changes to your portfolio plan in a simulation mode. Try out different combinations of prioritized items and their timelines
- Compare multiple scenarios to analyze different tradeoff decisions made between scenarios and determine the best plan
- Approve the optimal scenario to revise the states and approved dates of the live portfolio plan ensuring the creation of an optimal portfolio plan
- View approved scenarios in read-only mode for future reference
+ High-level planning for programs: Enable high-level planning for program table in Project Program lens to prioritize, score, and roadmap programs (pm\_program).
#### Version 8.2.2 - July 2024
Fixed the issue where the text link was not visible on the Goals aligned card in Xanadu.
#### Version 8.2.0 - May 2024
* New:
+ Use the Project Program lens to plan, prioritize, and roadmap the work of the programs or portfolios.
+ Support for inline editing of tags in the prioritization list view.
+ Support for filtering tags in the quick filters in a portfolio plan.
#### Version 8.0.1 - March 2024
* Fixed:
+ The prioritization-hierarchy view was not loading when the user unchecks a few columns from the side panel and clicks on the browser refresh button.
+ Filters were not retained between the List and Hierarchy views of Prioritization.
#### Version 8.0.0 - February 2024
* Newly Added:
+ Financial Planning
- Quickly view the financial totals like Estimate at completion, Budget, EAC vs Budget variance, Planned cost, Actuals to date using the new widgets in the financials tab of planning items like projects,
demands, and epics
- Export the latest financial data and the baseline comparison data to Excel or CSV
- View or edit the cost plans and expense lines using a wider side panel
- Delete any incorrect or unwanted cost plans using the 'delete' option under the 3dot menu in the grid
- Save the user preferences for show/hide columns, changed column width or time scale
- Add new expense lines for an un-planned cost type using a 'New Expense line' option
- Generate labor costs automatically for demands based on resource assignments using an updated 'Generate labor costs for demands and projects' scheduler
* Changed:
+ Prioritization
- Enable inline editing in the Portfolio Plans list.
- Export planning items data of the portfolio planto Excel/CSVfrom the Prioritization grid.
- Delete a planning item from the Row context menu in the List view
- Move a planning item to the top or bottom in the List view to quickly change the order of planning items
- Personalize the side panel to display the selected columns stacked at the top of the list followed by the unselected columns sorted in alphabetical order.
- The side panel now auto-closes after clicking the Apply button
- The existing MoSCoW state values have been updated to 1-Must Have, 2-Should Have, and so on along with the icons.
- Quickly rearrange the order or position of columns in the grid by horizontal drag and drop of columns.
* Fixed:
+ Prioritization
- Rank by any numeric or choice type attribute
- Rank or sort by Moscow column
* Important information for upgrading: Starting with v8.0.0, you can access the SPM Pro-licensed features only in Strategic Planning Workspace. If you own an SPM Pro license but still using the SPM Pro-licensed features
(such as Goals, Product Feedback, Hybrid portfolio planning, and additional lenses) in Portfolio Planning Workspace, you must install Strategic Planning to access such features.
#### Version 7.1.2 - December 2023
* Fixed:
+ Few cells don't appear in grey though they are not editable.
+ The planning item moves to the top and the rank goes empty after editing the planning item in the grid.
#### Version 7.1.0 - November 2023
* New:
+ Rank the items in the Prioritization list
- Ability to rank the items on the prioritization screen based on any numeric or choice-type planning item attribute such as Planned Cost, Priority, Score, etc.
+ Read-only role
- Read-only role to access portfolio planning in view-only mode. The users with this role won't be able to create/edit portfolio plans and planning items.
+ Portfolio Plan changes
- Copy portfolio plan
- Copy item, on the prioritization list
- Save the timescale selection on the roadmap timeline view
- New free-from roadmap configuration to control what tables to be availalbe for free-form roadmapping
+ Financial planning on planning items
- Create financial baselines on demand or automatically capture the status of financial costs at any given time.
- Compare any two financial baselines to easily analyze the changes in cost and report what has caused the variance and when it occurred.
- Generate attribute-based labor costs for Demands based on the new resource assignments capability which enables flexible reporting of labor costs for your organizational needs.
+ Capacity Planning
- Use rank of planning items for resource fulfillment in capacity planning.
- Filter on planning items in capacity planning.
- Warning icons and their interactions in capacity planning.
* Changed: Validations have been added for 'sn\_align\_ws.spw\_financial\_user' role, for users to access financial data like Planned costs, Actual costs, etc on the Prioritization list.
#### Version 7.0.1 - September 2023
Fixed: Enhancing the Epic financials with rollup of financial fields value and showing the total values in Financials section.
#### Version 7.0.0 - August 2023
* + Across all views of the Prioritization and Roadmap tabs at once. Only choice-list and reference-type fields are supported for filtering.
+ Use the planning attributes to configure the attributes by which you want to do capacity planning.
+ Generate capacity for the teams and different attribute combinations who work on items in a portfolio.
+ Regenerate the capacity in case you want to view the latest data.
+ Add high-level effort estimates using resource assignments on planning items to do capacity planning.
+ Define the set of resources on which you want to create capacity plans.
+ You can quickly view the work items and the capacity by attributes and teams along with the deficit/surplus in one view.
+ Create cost plans and expense lines for Financial planning of Demands and Projects.
+ Generate labor costs based on the resource assignments done for the planning items.
* Changed: Add multiple filters in the condition builder while creating a portfolio plan.
* Removed: Column-level filters in the Prioritization tab.
#### Version 6.1.1 - June 2023
* Fixed issues with portfolio planning sharing among users.
* The issue with the Hierarchy view of prioritisation with dot walk fields has been fixed.
* Entities with no planning items are by default hidden in the hierarchy.
#### Version 6.1.0 - May 2023
* New:
+ Added diagnostics for lens setup and planning items global rank population to help ServiceNow admin troubleshoot the data discrepancies and fix them quickly.
+ Ability to view Done and Cancelled planning items in the prioritization list view.
* Fixed:
+ The Prioritization List view will not display converted demands anymore.
+ Business stakeholder behavior is corrected. They can no longer create milestones in Portfolio Planning Workspace.
#### Version 6.0.3 - March 2023
* Fixed:
+ Stakeholders are losing access to the portfolio plan after one of them edits the plan in strategic planning workspace.
+ Filters in free-form roadmap creation wizard should use condition set.
#### Version 6.0.1 - February 2023
Portfolio Planning (formerly known as Alignment Planner Workspace) provides a planning workspace for traditional portfolio planning to prioritize demand and projects as well as visualize them on the roadmap and track
their progress.
| ---
title: Portfolio Planning release notes
description: Version history for the Portfolio Planning on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Portfolio Planning release notes
Version history for the Portfolio Planning on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 8.9.0 - August 2025
* New:
+ Financials:
- Ability to do financial planning on any planning item like Feature, Capabilities, etc.
- No dependency on integration with task tables for enabling financials on projects, demands and epics planning items
- New 'Display modes' on record financials page to view planned costs and planned vs actuals for all fiscal periods
+ Portfolio Plans:
- The milestone bar now stays fixed at the top of the roadmap during scrolling
- Different milestone types are now represented with distinct icons
- Quick filters now support both string and boolean type conditions
- Roadmap bars display consistent colors across portfolio plans when grouped by the same attribute
* Changed:
+ Portfolio Plans: The milestone limit for roadmap items has been increased from 50 to 100
#### Version 8.8.0 - May 2025
* New:
+ Scenario Planning
- Define portfolio budget as the target, and do a cost-benefit analysis by trying out different budget combinations for the work items
- Populate the budget bottom-up from the forecast or enter a top-down budget value to evaluate different budget approval scenarios
- Choose to simulate budget allocation for various time scales like month, quarter, year, or total plan timeline
- Flexibility to do financial planning by capex/opex or at additional granularity by labor, software, hardware, and other various categories
- Visualize the differences in financials between multiple scenarios through the compare scenarios screen
- Auto-populate the approved budget on work items on scenario approval
- Optionally convert the prioritized demands to projects on scenario approval
+ Portfolio Plan views
- Create, edit, and switch between views with display preferences such as column selection, grouping, and filtering for portfolio plans
- Ability to create personal views that are private to you, or public views that can be shared with stakeholders who have access to the portfolio plan
- The portfolio plan view saves your display preferences across the Prioritization, Roadmap, Capacity, and Financials tabs
+ Dashboards
- Use dashboards to view key data and metrics, enabling you to monitor performance, track progress, and make informed decisions related to planning and execution.
- Each widget within a dashboard displays key data and metrics and may include visualizations. The default available dashboard is the Execution Dashboard.
- Use the out-of-the-box dashboards or create your own dashboards based on your requirements.
* Changed:
* + Financial planning:
- View the portfolio target and target balance from the last approved scenario to compare latest budget against the defined portfolio target
#### Version 8.5.1 - April 2025
* Fixed:
+ When a non-financial/non-goal/non-capacity user creates a portfolio plan, disable and turn off the toggle for the respective modules under "Show/hide modules".
+ The portfolio is not loading after toggling on the Owner/Item type in Kanban view.
#### Version 8.5.0 - February 2025
* New:
+ Financial Planning:
- View rolled-up financial costs and benefits data of planning items in the new 'Financials' tab to integrate financial insights into your planning and improve decision-making
- Analyze financial data for Demands, and Projects at the portfolio level across varied time scales and ranges for greater flexibility
- Monitor Budget, Forecast, Budget vs Forecast Variance, Planned, Actuals, and Remaining Estimates by expense or cost type to improve visibility and precision in financial management
- Track Planned, Actuals, and Variance of monetary benefits to maximize ROI and align financial outcomes with business goals
- Record estimates and actuals of monetary and non-monetary benefits for planning items using the new Monetary Benefit Plans and Non-Monetary Benefit Plans tabs in the Record details page
#### Version 8.4.0 - November 2024
* Portfolio Planning (Planning and Free-form roadmaps):
+ New:
- Modular portfolio plan - Show or hide modules or features for your portfolio plan to display only the modules that matter to your stakeholders
- Ability to quickly filter planning items in the Prioritization page with multi-value field or fields, such as tags, business application, and business capability
- Filter roadmap bars in the Roadmap page with multi-value field or fields, such as tags, business application, and business capability
- Group roadmap bars by any multi-value field such as tags, business capability, etc.
- Scheduled job to generate capacity for all resources as adefined cadence.
+ Changed: Renamed Copy <planning item type> to Duplicate in the row context menu for creating duplicates of planning items.
* Capacity Planning:
* + New:
- Select primary attribute to automatically populate resource criteria from the resource assignments of the prioritized planning items.
+ Changed:
- View the capacity details for only prioritized planning items.
- Enhanced user experience to view the total capacity and total estimate of resource types in the Capacity Planning screen.
* Financials:
+ New:
- View cost plans, expense lines, budget, and financial baselines of sub projects at the parent project level. View the financial performance of a project using the rolled up planned and actuals costs in
the widgets of parent projects.
#### Version 8.3.1 - September 2024
* Fixed:
+ When a user returns to the scenario a second time, the scoring framework columns in the prioritization tab do not display correctly due to a caching issue.
+ Clearing score when you toggle on/off the In plan for an item in scenario mode.
+ The hierarchy displays an infinite loading spinner when a portfolio plan is created using the business capability lens that returns no records.
#### Version 8.3.0 - August 2024
* New:
+ Financials on planning item records:
- New budget allocation capability for portfolio managers that allows budget to be allocated for shorter time periods like fiscal period or quarters
- New budget vs cost comparison view for planning items. Owners can compare their latest costs with the approved budget to identify budget overruns
- Ability to categorize resource assignments as capital or operational expenditure for more accurate categorization of labor costs generated for demands or projects
- Migration capability for admins to move the budget data for on-going demands or projects from classic experience into the next experience. This allows customers to adopt the next experience easily
- Compare simple financials data captured in financial baselines using the new compare baselines view for planning items
+ Scenario Planning:
- Create multiple scenarios of the changes to your portfolio plan in a simulation mode. Try out different combinations of prioritized items and their timelines
- Compare multiple scenarios to analyze different tradeoff decisions made between scenarios and determine the best plan
- Approve the optimal scenario to revise the states and approved dates of the live portfolio plan ensuring the creation of an optimal portfolio plan
- View approved scenarios in read-only mode for future reference
+ High-level planning for programs: Enable high-level planning for program table in Project Program lens to prioritize, score, and roadmap programs (pm\_program).
#### Version 8.2.2 - July 2024
Fixed the issue where the text link was not visible on the Goals aligned card in Xanadu.
#### Version 8.2.0 - May 2024
* New:
+ Use the Project Program lens to plan, prioritize, and roadmap the work of the programs or portfolios.
+ Support for inline editing of tags in the prioritization list view.
+ Support for filtering tags in the quick filters in a portfolio plan.
#### Version 8.0.1 - March 2024
* Fixed:
+ The prioritization-hierarchy view was not loading when the user unchecks a few columns from the side panel and clicks on the browser refresh button.
+ Filters were not retained between the List and Hierarchy views of Prioritization.
#### Version 8.0.0 - February 2024
* Newly Added:
+ Financial Planning
- Quickly view the financial totals like Estimate at completion, Budget, EAC vs Budget variance, Planned cost, Actuals to date using the new widgets in the financials tab of planning items like projects,
demands, and epics
- Export the latest financial data and the baseline comparison data to Excel or CSV
- View or edit the cost plans and expense lines using a wider side panel
- Delete any incorrect or unwanted cost plans using the 'delete' option under the 3dot menu in the grid
- Save the user preferences for show/hide columns, changed column width or time scale
- Add new expense lines for an un-planned cost type using a 'New Expense line' option
- Generate labor costs automatically for demands based on resource assignments using an updated 'Generate labor costs for demands and projects' scheduler
* Changed:
+ Prioritization
- Enable inline editing in the Portfolio Plans list.
- Export planning items data of the portfolio planto Excel/CSVfrom the Prioritization grid.
- Delete a planning item from the Row context menu in the List view
- Move a planning item to the top or bottom in the List view to quickly change the order of planning items
- Personalize the side panel to display the selected columns stacked at the top of the list followed by the unselected columns sorted in alphabetical order.
- The side panel now auto-closes after clicking the Apply button
- The existing MoSCoW state values have been updated to 1-Must Have, 2-Should Have, and so on along with the icons.
- Quickly rearrange the order or position of columns in the grid by horizontal drag and drop of columns.
* Fixed:
+ Prioritization
- Rank by any numeric or choice type attribute
- Rank or sort by Moscow column
* Important information for upgrading: Starting with v8.0.0, you can access the SPM Pro-licensed features only in Strategic Planning Workspace. If you own an SPM Pro license but still using the SPM Pro-licensed features
(such as Goals, Product Feedback, Hybrid portfolio planning, and additional lenses) in Portfolio Planning Workspace, you must install Strategic Planning to access such features.
#### Version 7.1.2 - December 2023
* Fixed:
+ Few cells don't appear in grey though they are not editable.
+ The planning item moves to the top and the rank goes empty after editing the planning item in the grid.
#### Version 7.1.0 - November 2023
* New:
+ Rank the items in the Prioritization list
- Ability to rank the items on the prioritization screen based on any numeric or choice-type planning item attribute such as Planned Cost, Priority, Score, etc.
+ Read-only role
- Read-only role to access portfolio planning in view-only mode. The users with this role won't be able to create/edit portfolio plans and planning items.
+ Portfolio Plan changes
- Copy portfolio plan
- Copy item, on the prioritization list
- Save the timescale selection on the roadmap timeline view
- New free-from roadmap configuration to control what tables to be availalbe for free-form roadmapping
+ Financial planning on planning items
- Create financial baselines on demand or automatically capture the status of financial costs at any given time.
- Compare any two financial baselines to easily analyze the changes in cost and report what has caused the variance and when it occurred.
- Generate attribute-based labor costs for Demands based on the new resource assignments capability which enables flexible reporting of labor costs for your organizational needs.
+ Capacity Planning
- Use rank of planning items for resource fulfillment in capacity planning.
- Filter on planning items in capacity planning.
- Warning icons and their interactions in capacity planning.
* Changed: Validations have been added for 'sn\_align\_ws.spw\_financial\_user' role, for users to access financial data like Planned costs, Actual costs, etc on the Prioritization list.
#### Version 7.0.1 - September 2023
Fixed: Enhancing the Epic financials with rollup of financial fields value and showing the total values in Financials section.
#### Version 7.0.0 - August 2023
* + Across all views of the Prioritization and Roadmap tabs at once. Only choice-list and reference-type fields are supported for filtering.
+ Use the planning attributes to configure the attributes by which you want to do capacity planning.
+ Generate capacity for the teams and different attribute combinations who work on items in a portfolio.
+ Regenerate the capacity in case you want to view the latest data.
+ Add high-level effort estimates using resource assignments on planning items to do capacity planning.
+ Define the set of resources on which you want to create capacity plans.
+ You can quickly view the work items and the capacity by attributes and teams along with the deficit/surplus in one view.
+ Create cost plans and expense lines for Financial planning of Demands and Projects.
+ Generate labor costs based on the resource assignments done for the planning items.
* Changed: Add multiple filters in the condition builder while creating a portfolio plan.
* Removed: Column-level filters in the Prioritization tab.
#### Version 6.1.1 - June 2023
* Fixed issues with portfolio planning sharing among users.
* The issue with the Hierarchy view of prioritisation with dot walk fields has been fixed.
* Entities with no planning items are by default hidden in the hierarchy.
#### Version 6.1.0 - May 2023
* New:
+ Added diagnostics for lens setup and planning items global rank population to help ServiceNow admin troubleshoot the data discrepancies and fix them quickly.
+ Ability to view Done and Cancelled planning items in the prioritization list view.
* Fixed:
+ The Prioritization List view will not display converted demands anymore.
+ Business stakeholder behavior is corrected. They can no longer create milestones in Portfolio Planning Workspace.
#### Version 6.0.3 - March 2023
* Fixed:
+ Stakeholders are losing access to the portfolio plan after one of them edits the plan in strategic planning workspace.
+ Filters in free-form roadmap creation wizard should use condition set.
#### Version 6.0.1 - February 2023
Portfolio Planning (formerly known as Alignment Planner Workspace) provides a planning workspace for traditional portfolio planning to prioritize demand and projects as well as visualize them on the roadmap and track
their progress.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-project-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-project-workspace.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-project-workspace.html | Project Workspace release notes | Version history for the Project Workspace application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-project-workspace.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-project-workspace.html"><body id="store-itbm-rn-project-workspace"><main role="main"><article role="article" class="dita" id="store-itbm-rn-project-workspace" aria-labelledby="title_store-itbm-rn-project-workspace">
<h1 class="title topictitle1" id="title_store-itbm-rn-project-workspace">Project Workspace release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Project Workspace application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-project-workspace__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d498234e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 6.3.0 - August 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Redirection to resource management workspace from project workspace</li>
<li class="li">Ability to sync resource assignments of the project when project is closed</li>
<li class="li">Updates made on the status report form are reflected in the Status Report document when the property sn_pw.status_report_doc_read_only is set to true</li>
<li class="li">New 'Display modes' on record financials page to view planned costs for all fiscal periods and planned vs actuals for all fiscal period</li>
</ul>
</li>
<li class="li">Fixed:<ul class="ul">
<li class="li">No projects shown and filter failed to work on the Project Workspace for some users</li>
<li class="li">Roll up field value is not honoured when update is made on planning page grid</li>
<li class="li">Copy status report makes copy even if user cancels</li>
<li class="li">Task checklists are not refreshing when switching between tasks in the Project Workspace</li>
<li class="li">Updates made on the status report form are not reflected in the document content when the property is set to false</li>
<li class="li">Cost plan and breakdowns honor ACLs in the new Financials page</li>
</ul>
</li>
</ul>
</dd>
<dt class="dt dlterm">Version 6.2.4 - July 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">The Resource assignment grid in the 'Planning' tab of the Project Workspace wasn't loading because of a bad request error</li>
<li class="li">Some planning page modals were not closing properly</li>
<li class="li">In the PWS bottom tray, hours are doubled if the allocation dailies are more than the allocation batch size provided</li>
</ul>
</li>
</ul>
</dd>
<dt class="dt dlterm">Version 6.2.0 - May 2025</dt>
<dd class="dd" id="store-itbm-rn-project-workspace__latest-store-itbm-rn-project-workspace">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Ability to copy/duplicate status reports</li>
<li class="li">Ability to request/extend resource assignments</li>
</ul>
</li>
<li class="li">Fixed:<ul class="ul">
<li class="li">When submitting a status report on New project workspace without mandatory fields, it keeps loading indefinitely</li>
<li class="li">In the Project Workspace, RIDAC states were shown as integers and were not editable from the list</li>
</ul>
</li>
</ul>
</dd>
<dt class="dt dlterm">Version 6.1.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Added checklist at the project and project task level in planning and details page</li>
<li class="li">Ability to import status reports created from the classic workspace</li>
</ul>
</li>
<li class="li">Changed: Status reports on the new Project workspace will now be read only unless they are marked editable explicitly</li>
<li class="li">Fixed:<ul class="ul">
<li class="li">Fixed issues related to project workspace column user preferences</li>
<li class="li">Minor other bugs</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 6.0.1 - January 2025</dt>
<dd class="dd">Fixed: The issue with widgets in the Analytics tab of the project workspace not loading for Yokohama instances has been fixed.</dd>
<dt class="dt dlterm">Version 6.0.0 - November 2024</dt>
<dd class="dd">New: New status reports component.</dd>
<dt class="dt dlterm">Version 5.2.3 - October 2024</dt>
<dd class="dd">Fixed issue with adjusting gantt progress bars when date format is dd MMM yyyy.</dd>
<dt class="dt dlterm">Version 5.2.0 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Home page <ul class="ul">
<li class="li">Ability to view projects in List view along with the cards view on home page.</li>
</ul>
</li>
<li class="li">Planning page <ul class="ul">
<li class="li">Ability to toggle between hours, person days and FTE on the resource assignment grid.</li>
<li class="li">Ability to view actuals on the resource assignment grid.</li>
<li class="li">Ability to create agile phase.</li>
</ul>
</li>
<li class="li">Financials page <ul class="ul">
<li class="li">New Budget allocation capability for portfolio managers that allows budget to be allocated for shorter time periods like fiscal period or quarter apart from years.</li>
<li class="li">New budget vs cost comparison view for project managers to compare their latest costs with the approved budget to identify budget overruns.</li>
<li class="li">Ability to categorize resource assignments as Capital or operational expenditure for more accurate categorization of labor costs generated for the demands or projects.</li>
<li class="li">Migration capability for admins to move the budget data for on-going demands or projects from classic experience into the next experience supporting customers to adopt the next experience easily.</li>
<li class="li">Compare simple financials data captured in financial baselines using the new compare baselines view in the project workspace.</li>
</ul>
</li>
</ul>
</li>
<li class="li">Changed:<ul class="ul">
<li class="li">Improved performance on project workspace save flow.</li>
<li class="li">Any user action that affects resource allocation on an approved assignment will now show a confirmation modal.</li>
</ul>
</li>
<li class="li">Fixed: Minor bugs.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 5.1.3 - July 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">Analytics dashboard is not loading in upgrade scenario is fixed.</li>
<li class="li">Enabling resource plan toggle on by default for new customers and for upgraded customers only if there are no classic resource plans.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 5.1.2 - June 2024</dt>
<dd class="dd">Changed: Enabling resource planning by default for new customers.</dd>
<dt class="dt dlterm">Version 5.1.0 - May 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:</li>
<li class="li">
<ul class="ul">
<li class="li">Financials: Ability to migrate financial baselines from classic UI to the new project workspace using UI actions or a scheduled job</li>
<li class="li">Docs: Ability to create project docs that provides the ability to manage ideas, take notes, collaborate with team members, and create documentation. Project managers can save an existing page as template and
use the template for the same or other projects.</li>
<li class="li">Provide "recalculate resource cost" on resource assignments for projects/demands with rate model on them.</li>
<li class="li">Analytics dashboard in next experience</li>
</ul>
</li>
<li class="li">Changed: Financials: In the 'New cost plan' form, 'cost duration' option has been renamed to 'cost distribution' with respective options to make more user friendly.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 5.0.1 - March 2024</dt>
<dd class="dd">Fixed issues with Creation of New cost plans, cost plan breakdowns, resource plans, expense lines and benefit plans on Details Page.</dd>
<dt class="dt dlterm">Version 5.0.0 - February 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Newly added:<ul class="ul">
<li class="li">Project Details Page <ul class="ul">
<li class="li">A project details page in next experience to show all the details of the project.</li>
<li class="li">Details page with all the sections and related lists from the classic project details page.</li>
</ul></li>
<li class="li">Financial Planning <ul class="ul">
<li class="li">Quickly view the financial totals like Estimate at completion, Budget, EAC vs Budget variance, Planned cost, Actuals to date using the new widgets in the financials screen for Projects.</li>
<li class="li">Flexibility to configure the widgets as per your organization's needs.</li>
<li class="li">Export the latest financials data and the baseline comaparison data to excel or csv.</li>
<li class="li">Clearly view or edit the cost plans and expense lines using a wider side panel.</li>
<li class="li">Delete any incorrect or unwanted cost plans using the 'Delete' option using the 3-dot menu in the grid.</li>
<li class="li">Save the user preferences for show/hide columns, changed column width or time scale.</li>
<li class="li">Create expense lines to capture unplanned costs using the 'New Expense line' option in the cost screen.</li>
<li class="li">Using the better together integration with Source-to-pay applications, automatically get the cost plans created based on Purchase orders and expense lines created for the actual costs based on the
Invoices logged in the Procurement process.</li>
<li class="li">Switch to the new attribute based RM-Financials process using the migrate resource plans option which migrates existing labor cost plans created based on classic resource plans to new attribute-based
labor cost plans along with resource plans.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.2.0 - November 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: <ul class="ul">
<li class="li">Full row edit support in Resource Assignment grid.</li>
<li class="li">User preferences for Display summary task, Bar labels, Dependency lines.</li>
<li class="li">Create financial baselines for Projects manually or automatically using a scheduled job to capture the status of financial costs at any given time.</li>
<li class="li">Compare any two financial baselines to easily analyze the changes in costs, report what caused the variance and when it occurred.</li>
</ul></li>
<li class="li">Fixed: Usability and functional issues.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.1.1 - September 2023</dt>
<dd class="dd">Fixed: Fixed usability issues on dependency cell editor.</dd>
<dt class="dt dlterm">Version 4.1.0 - August 2023</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-project-workspace__ul_o4y_skr_hyb">
<li class="li">New:<ul class="ul" id="store-itbm-rn-project-workspace__ul_z1q_5kr_hyb">
<li class="li">Financials in Project Workspace:<ul class="ul" id="store-itbm-rn-project-workspace__ul_b35_5kr_hyb">
<li class="li">Create and edit cost plans conveniently from the side-panel.</li>
<li class="li">Reforecast the planned costs with the new in-line editing feature.</li>
<li class="li">View a streamlined perspective, showcasing the actual costs for the past and planned costs for the future for the entire time scope of the work.</li>
<li class="li">Get a better comprehensive solution by viewing the EAC, ETC, and Actuals to date of each cost plan for the total time scope and the yearly breakdowns.</li>
<li class="li">Generate labor cost plans depending on the attribute-based resource assignments for entire scope of the planning item.</li>
<li class="li">Create expense lines against the cost plans easily from the side panel with the associated cost plan details pre-populated.</li>
<li class="li">Easily view the list of expense lines against the cost plans in the side panel and make any updates.</li>
</ul></li>
<li class="li">Support for Resource movement when tasks are moved in the project.</li>
<li class="li">New Allocation model to show users allocation for a month/week.</li>
</ul></li>
<li class="li">Minor fixes.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.0.0 - May 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Resource assignments on Project workspace</li>
<li class="li">New views - Grid only, Gantt only, Both</li>
</ul></li>
<li class="li">Fixes</li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.1.1 - May 2023</dt>
<dd class="dd">Fixed: Updated dependent application version to fix an issue.</dd>
<dt class="dt dlterm">Version 3.1.0 - February 2023</dt>
<dd class="dd">Bug fixes.</dd>
<dt class="dt dlterm">Version 3.0.1 - May 2023</dt>
<dd class="dd">Fixed: Updated dependent application version to fix an issue.</dd>
<dt class="dt dlterm">Version 3.0.0 - November 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New RIDAC page provides a single view to manage all Risks, Issues, Decisions, Actions, and Requests Changes within a project.</li>
<li class="li">Create, Edit, Convert, and Associate RIDAC records</li>
<li class="li">Filter and sort RIDAC records</li>
<li class="li">Group by RIDAC type</li>
<li class="li">Personalize RIDAC columns.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.1.0 - August 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-project-workspace__ul_nsh_cz3_mxb">
<li class="li">Improve visibility into task dependencies by adding external dependencies to the project.</li>
<li class="li">Perform row context actions on multiple tasks together. The row context menu of the project tasks in the grid view now includes options to indent, unindent, and delete these rows at once.</li>
<li class="li">Search to fill in reference field information. While filling in reference fields such as Project manager, Assigned to, or Assignment group, you can now look up the record you need using the search option.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.1 - May 2022</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-project-workspace__ul_j1p_srg_jtb">
<li class="li">New:<ul class="ul">
<li class="li">Manage and plan large projects with over 10,000+ tasks</li>
<li class="li">Directly navigate to a Sub Project via Project Workspace homepage</li>
<li class="li">Toggle between parent and subproject on planning page</li>
<li class="li">Use advanced settings including: turn on/off autosave, change date/time preferences, toggle automatic vs manual calculation</li>
<li class="li">Exit to any classic project workspace page from planning page.</li>
<li class="li">Add and indent task shortcuts on Gantt</li>
<li class="li">View baseline start date, end date, and variance details in list view</li>
<li class="li">Receive platform and email notifications when a task is assigned to you</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.0 - February 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-project-workspace__ul_udv_fzz_3sb">
<li class="li">Updated UI and UX</li>
<li class="li">Performant scheduling</li>
<li class="li">New homepage features:<ul class="ul" id="store-itbm-rn-project-workspace__ul_vdv_fzz_3sb">
<li class="li">My Projects and All Projects tabs</li>
<li class="li">Search by assignee or project name</li>
<li class="li">Quick sort options</li>
<li class="li">Switch to classic workspace</li>
</ul></li>
<li class="li">New planning console features:<ul class="ul" id="store-itbm-rn-project-workspace__ul_wdv_fzz_3sb">
<li class="li">Autosave edits</li>
<li class="li">Single and multi-row drag and drop</li>
<li class="li">Copy and paste of cells and rows</li>
<li class="li">Rearrange columns</li>
<li class="li">Sort and filter columns</li>
<li class="li">Expand and collapse rows</li>
<li class="li">Bulk edit of cells</li>
<li class="li">Right-click action menu</li>
<li class="li">Dependency type-ahead in the data grid</li>
<li class="li">Draw dependencies in the timeline view</li>
<li class="li">Display and compare up to two baselines at same time</li>
<li class="li">Attach files and chat with stakeholders within planning console</li>
</ul></li>
</ul></li>
</ul>
</dd>
</dl>
</section>
</div>
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-project-workspace.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-project-workspace.html\"><body id=\"store-itbm-rn-project-workspace\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-project-workspace\" aria-labelledby=\"title_store-itbm-rn-project-workspace\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-project-workspace\">Project Workspace release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Project Workspace application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-project-workspace__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d498234e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 6.3.0 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Redirection to resource management workspace from project workspace</li>\n <li class=\"li\">Ability to sync resource assignments of the project when project is closed</li>\n <li class=\"li\">Updates made on the status report form are reflected in the Status Report document when the property sn_pw.status_report_doc_read_only is set to true</li>\n <li class=\"li\">New 'Display modes' on record financials page to view planned costs for all fiscal periods and planned vs actuals for all fiscal period</li>\n </ul>\n </li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">No projects shown and filter failed to work on the Project Workspace for some users</li>\n <li class=\"li\">Roll up field value is not honoured when update is made on planning page grid</li>\n <li class=\"li\">Copy status report makes copy even if user cancels</li>\n <li class=\"li\">Task checklists are not refreshing when switching between tasks in the Project Workspace</li>\n <li class=\"li\">Updates made on the status report form are not reflected in the document content when the property is set to false</li>\n <li class=\"li\">Cost plan and breakdowns honor ACLs in the new Financials page</li>\n </ul>\n </li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 6.2.4 - July 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">The Resource assignment grid in the 'Planning' tab of the Project Workspace wasn't loading because of a bad request error</li>\n <li class=\"li\">Some planning page modals were not closing properly</li>\n <li class=\"li\">In the PWS bottom tray, hours are doubled if the allocation dailies are more than the allocation batch size provided</li>\n </ul>\n </li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 6.2.0 - May 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-project-workspace__latest-store-itbm-rn-project-workspace\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Ability to copy/duplicate status reports</li>\n <li class=\"li\">Ability to request/extend resource assignments</li>\n </ul>\n </li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">When submitting a status report on New project workspace without mandatory fields, it keeps loading indefinitely</li>\n <li class=\"li\">In the Project Workspace, RIDAC states were shown as integers and were not editable from the list</li>\n </ul>\n </li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 6.1.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Added checklist at the project and project task level in planning and details page</li>\n <li class=\"li\">Ability to import status reports created from the classic workspace</li>\n </ul>\n </li>\n <li class=\"li\">Changed: Status reports on the new Project workspace will now be read only unless they are marked editable explicitly</li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Fixed issues related to project workspace column user preferences</li>\n <li class=\"li\">Minor other bugs</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.1 - January 2025</dt>\n <dd class=\"dd\">Fixed: The issue with widgets in the Analytics tab of the project workspace not loading for Yokohama instances has been fixed.</dd>\n \n \n <dt class=\"dt dlterm\">Version 6.0.0 - November 2024</dt>\n <dd class=\"dd\">New: New status reports component.</dd>\n \n \n <dt class=\"dt dlterm\">Version 5.2.3 - October 2024</dt>\n <dd class=\"dd\">Fixed issue with adjusting gantt progress bars when date format is dd MMM yyyy.</dd>\n \n \n <dt class=\"dt dlterm\">Version 5.2.0 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Home page <ul class=\"ul\">\n <li class=\"li\">Ability to view projects in List view along with the cards view on home page.</li>\n </ul>\n </li>\n <li class=\"li\">Planning page <ul class=\"ul\">\n <li class=\"li\">Ability to toggle between hours, person days and FTE on the resource assignment grid.</li>\n <li class=\"li\">Ability to view actuals on the resource assignment grid.</li>\n <li class=\"li\">Ability to create agile phase.</li>\n </ul>\n </li>\n <li class=\"li\">Financials page <ul class=\"ul\">\n <li class=\"li\">New Budget allocation capability for portfolio managers that allows budget to be allocated for shorter time periods like fiscal period or quarter apart from years.</li>\n <li class=\"li\">New budget vs cost comparison view for project managers to compare their latest costs with the approved budget to identify budget overruns.</li>\n <li class=\"li\">Ability to categorize resource assignments as Capital or operational expenditure for more accurate categorization of labor costs generated for the demands or projects.</li>\n <li class=\"li\">Migration capability for admins to move the budget data for on-going demands or projects from classic experience into the next experience supporting customers to adopt the next experience easily.</li>\n <li class=\"li\">Compare simple financials data captured in financial baselines using the new compare baselines view in the project workspace.</li>\n </ul>\n </li>\n </ul>\n </li>\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">Improved performance on project workspace save flow.</li>\n <li class=\"li\">Any user action that affects resource allocation on an approved assignment will now show a confirmation modal.</li>\n </ul>\n </li>\n <li class=\"li\">Fixed: Minor bugs.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 5.1.3 - July 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Analytics dashboard is not loading in upgrade scenario is fixed.</li>\n <li class=\"li\">Enabling resource plan toggle on by default for new customers and for upgraded customers only if there are no classic resource plans.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 5.1.2 - June 2024</dt>\n <dd class=\"dd\">Changed: Enabling resource planning by default for new customers.</dd>\n \n \n <dt class=\"dt dlterm\">Version 5.1.0 - May 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:</li>\n <li class=\"li\">\n <ul class=\"ul\">\n <li class=\"li\">Financials: Ability to migrate financial baselines from classic UI to the new project workspace using UI actions or a scheduled job</li>\n <li class=\"li\">Docs: Ability to create project docs that provides the ability to manage ideas, take notes, collaborate with team members, and create documentation. Project managers can save an existing page as template and\n use the template for the same or other projects.</li>\n <li class=\"li\">Provide "recalculate resource cost" on resource assignments for projects/demands with rate model on them.</li>\n <li class=\"li\">Analytics dashboard in next experience</li>\n </ul>\n </li>\n <li class=\"li\">Changed: Financials: In the 'New cost plan' form, 'cost duration' option has been renamed to 'cost distribution' with respective options to make more user friendly.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.1 - March 2024</dt>\n <dd class=\"dd\">Fixed issues with Creation of New cost plans, cost plan breakdowns, resource plans, expense lines and benefit plans on Details Page.</dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.0 - February 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Newly added:<ul class=\"ul\">\n <li class=\"li\">Project Details Page <ul class=\"ul\">\n <li class=\"li\">A project details page in next experience to show all the details of the project.</li>\n <li class=\"li\">Details page with all the sections and related lists from the classic project details page.</li>\n </ul></li>\n <li class=\"li\">Financial Planning <ul class=\"ul\">\n <li class=\"li\">Quickly view the financial totals like Estimate at completion, Budget, EAC vs Budget variance, Planned cost, Actuals to date using the new widgets in the financials screen for Projects.</li>\n <li class=\"li\">Flexibility to configure the widgets as per your organization's needs.</li>\n <li class=\"li\">Export the latest financials data and the baseline comaparison data to excel or csv.</li>\n <li class=\"li\">Clearly view or edit the cost plans and expense lines using a wider side panel.</li>\n <li class=\"li\">Delete any incorrect or unwanted cost plans using the 'Delete' option using the 3-dot menu in the grid.</li>\n <li class=\"li\">Save the user preferences for show/hide columns, changed column width or time scale.</li>\n <li class=\"li\">Create expense lines to capture unplanned costs using the 'New Expense line' option in the cost screen.</li>\n <li class=\"li\">Using the better together integration with Source-to-pay applications, automatically get the cost plans created based on Purchase orders and expense lines created for the actual costs based on the\n Invoices logged in the Procurement process.</li>\n <li class=\"li\">Switch to the new attribute based RM-Financials process using the migrate resource plans option which migrates existing labor cost plans created based on classic resource plans to new attribute-based\n labor cost plans along with resource plans.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.2.0 - November 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New: <ul class=\"ul\">\n <li class=\"li\">Full row edit support in Resource Assignment grid.</li>\n <li class=\"li\">User preferences for Display summary task, Bar labels, Dependency lines.</li>\n <li class=\"li\">Create financial baselines for Projects manually or automatically using a scheduled job to capture the status of financial costs at any given time.</li>\n <li class=\"li\">Compare any two financial baselines to easily analyze the changes in costs, report what caused the variance and when it occurred.</li>\n </ul></li>\n <li class=\"li\">Fixed: Usability and functional issues.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.1.1 - September 2023</dt>\n <dd class=\"dd\">Fixed: Fixed usability issues on dependency cell editor.</dd>\n \n \n <dt class=\"dt dlterm\">Version 4.1.0 - August 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-project-workspace__ul_o4y_skr_hyb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-project-workspace__ul_z1q_5kr_hyb\">\n <li class=\"li\">Financials in Project Workspace:<ul class=\"ul\" id=\"store-itbm-rn-project-workspace__ul_b35_5kr_hyb\">\n <li class=\"li\">Create and edit cost plans conveniently from the side-panel.</li>\n <li class=\"li\">Reforecast the planned costs with the new in-line editing feature.</li>\n <li class=\"li\">View a streamlined perspective, showcasing the actual costs for the past and planned costs for the future for the entire time scope of the work.</li>\n <li class=\"li\">Get a better comprehensive solution by viewing the EAC, ETC, and Actuals to date of each cost plan for the total time scope and the yearly breakdowns.</li>\n <li class=\"li\">Generate labor cost plans depending on the attribute-based resource assignments for entire scope of the planning item.</li>\n <li class=\"li\">Create expense lines against the cost plans easily from the side panel with the associated cost plan details pre-populated.</li>\n <li class=\"li\">Easily view the list of expense lines against the cost plans in the side panel and make any updates.</li>\n </ul></li>\n <li class=\"li\">Support for Resource movement when tasks are moved in the project.</li>\n <li class=\"li\">New Allocation model to show users allocation for a month/week.</li>\n </ul></li>\n <li class=\"li\">Minor fixes.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.0 - May 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Resource assignments on Project workspace</li>\n <li class=\"li\">New views - Grid only, Gantt only, Both</li>\n </ul></li>\n <li class=\"li\">Fixes</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1.1 - May 2023</dt>\n <dd class=\"dd\">Fixed: Updated dependent application version to fix an issue.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.1.0 - February 2023</dt>\n <dd class=\"dd\">Bug fixes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.1 - May 2023</dt>\n <dd class=\"dd\">Fixed: Updated dependent application version to fix an issue.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - November 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New RIDAC page provides a single view to manage all Risks, Issues, Decisions, Actions, and Requests Changes within a project.</li>\n <li class=\"li\">Create, Edit, Convert, and Associate RIDAC records</li>\n <li class=\"li\">Filter and sort RIDAC records</li>\n <li class=\"li\">Group by RIDAC type</li>\n <li class=\"li\">Personalize RIDAC columns.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.0 - August 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-project-workspace__ul_nsh_cz3_mxb\">\n <li class=\"li\">Improve visibility into task dependencies by adding external dependencies to the project.</li>\n <li class=\"li\">Perform row context actions on multiple tasks together. The row context menu of the project tasks in the grid view now includes options to indent, unindent, and delete these rows at once.</li>\n <li class=\"li\">Search to fill in reference field information. While filling in reference fields such as Project manager, Assigned to, or Assignment group, you can now look up the record you need using the search option.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - May 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-project-workspace__ul_j1p_srg_jtb\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Manage and plan large projects with over 10,000+ tasks</li>\n <li class=\"li\">Directly navigate to a Sub Project via Project Workspace homepage</li>\n <li class=\"li\">Toggle between parent and subproject on planning page</li>\n <li class=\"li\">Use advanced settings including: turn on/off autosave, change date/time preferences, toggle automatic vs manual calculation</li>\n <li class=\"li\">Exit to any classic project workspace page from planning page.</li>\n <li class=\"li\">Add and indent task shortcuts on Gantt</li>\n <li class=\"li\">View baseline start date, end date, and variance details in list view</li>\n <li class=\"li\">Receive platform and email notifications when a task is assigned to you</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - February 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-project-workspace__ul_udv_fzz_3sb\">\n <li class=\"li\">Updated UI and UX</li>\n <li class=\"li\">Performant scheduling</li>\n <li class=\"li\">New homepage features:<ul class=\"ul\" id=\"store-itbm-rn-project-workspace__ul_vdv_fzz_3sb\">\n <li class=\"li\">My Projects and All Projects tabs</li>\n <li class=\"li\">Search by assignee or project name</li>\n <li class=\"li\">Quick sort options</li>\n <li class=\"li\">Switch to classic workspace</li>\n </ul></li>\n <li class=\"li\">New planning console features:<ul class=\"ul\" id=\"store-itbm-rn-project-workspace__ul_wdv_fzz_3sb\">\n <li class=\"li\">Autosave edits</li>\n <li class=\"li\">Single and multi-row drag and drop</li>\n <li class=\"li\">Copy and paste of cells and rows</li>\n <li class=\"li\">Rearrange columns</li>\n <li class=\"li\">Sort and filter columns</li>\n <li class=\"li\">Expand and collapse rows</li>\n <li class=\"li\">Bulk edit of cells</li>\n <li class=\"li\">Right-click action menu</li>\n <li class=\"li\">Dependency type-ahead in the data grid</li>\n <li class=\"li\">Draw dependencies in the timeline view</li>\n <li class=\"li\">Display and compare up to two baselines at same time</li>\n <li class=\"li\">Attach files and chat with stakeholders within planning console</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # Project Workspace release notes
Version history for the Project Workspace application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.3.0 - August 2025
* New:
+ Redirection to resource management workspace from project workspace
+ Ability to sync resource assignments of the project when project is closed
+ Updates made on the status report form are reflected in the Status Report document when the property sn\_pw.status\_report\_doc\_read\_only is set to true
+ New 'Display modes' on record financials page to view planned costs for all fiscal periods and planned vs actuals for all fiscal period
* Fixed:
+ No projects shown and filter failed to work on the Project Workspace for some users
+ Roll up field value is not honoured when update is made on planning page grid
+ Copy status report makes copy even if user cancels
+ Task checklists are not refreshing when switching between tasks in the Project Workspace
+ Updates made on the status report form are not reflected in the document content when the property is set to false
+ Cost plan and breakdowns honor ACLs in the new Financials page
#### Version 6.2.4 - July 2025
* Fixed:
+ The Resource assignment grid in the 'Planning' tab of the Project Workspace wasn't loading because of a bad request error
+ Some planning page modals were not closing properly
+ In the PWS bottom tray, hours are doubled if the allocation dailies are more than the allocation batch size provided
#### Version 6.2.0 - May 2025
* New:
+ Ability to copy/duplicate status reports
+ Ability to request/extend resource assignments
* Fixed:
+ When submitting a status report on New project workspace without mandatory fields, it keeps loading indefinitely
+ In the Project Workspace, RIDAC states were shown as integers and were not editable from the list
#### Version 6.1.0 - February 2025
* New:
+ Added checklist at the project and project task level in planning and details page
+ Ability to import status reports created from the classic workspace
* Changed: Status reports on the new Project workspace will now be read only unless they are marked editable explicitly
* Fixed:
+ Fixed issues related to project workspace column user preferences
+ Minor other bugs
#### Version 6.0.1 - January 2025
Fixed: The issue with widgets in the Analytics tab of the project workspace not loading for Yokohama instances has been fixed.
#### Version 6.0.0 - November 2024
New: New status reports component.
#### Version 5.2.3 - October 2024
Fixed issue with adjusting gantt progress bars when date format is dd MMM yyyy.
#### Version 5.2.0 - August 2024
* New:
+ Home page
- Ability to view projects in List view along with the cards view on home page.
+ Planning page
- Ability to toggle between hours, person days and FTE on the resource assignment grid.
- Ability to view actuals on the resource assignment grid.
- Ability to create agile phase.
+ Financials page
- New Budget allocation capability for portfolio managers that allows budget to be allocated for shorter time periods like fiscal period or quarter apart from years.
- New budget vs cost comparison view for project managers to compare their latest costs with the approved budget to identify budget overruns.
- Ability to categorize resource assignments as Capital or operational expenditure for more accurate categorization of labor costs generated for the demands or projects.
- Migration capability for admins to move the budget data for on-going demands or projects from classic experience into the next experience supporting customers to adopt the next experience easily.
- Compare simple financials data captured in financial baselines using the new compare baselines view in the project workspace.
* Changed:
+ Improved performance on project workspace save flow.
+ Any user action that affects resource allocation on an approved assignment will now show a confirmation modal.
* Fixed: Minor bugs.
#### Version 5.1.3 - July 2024
* Fixed:
+ Analytics dashboard is not loading in upgrade scenario is fixed.
+ Enabling resource plan toggle on by default for new customers and for upgraded customers only if there are no classic resource plans.
#### Version 5.1.2 - June 2024
Changed: Enabling resource planning by default for new customers.
#### Version 5.1.0 - May 2024
* New:
* + Financials: Ability to migrate financial baselines from classic UI to the new project workspace using UI actions or a scheduled job
+ Docs: Ability to create project docs that provides the ability to manage ideas, take notes, collaborate with team members, and create documentation. Project managers can save an existing page as template and
use the template for the same or other projects.
+ Provide "recalculate resource cost" on resource assignments for projects/demands with rate model on them.
+ Analytics dashboard in next experience
* Changed: Financials: In the 'New cost plan' form, 'cost duration' option has been renamed to 'cost distribution' with respective options to make more user friendly.
#### Version 5.0.1 - March 2024
Fixed issues with Creation of New cost plans, cost plan breakdowns, resource plans, expense lines and benefit plans on Details Page.
#### Version 5.0.0 - February 2024
* Newly added:
+ Project Details Page
- A project details page in next experience to show all the details of the project.
- Details page with all the sections and related lists from the classic project details page.
+ Financial Planning
- Quickly view the financial totals like Estimate at completion, Budget, EAC vs Budget variance, Planned cost, Actuals to date using the new widgets in the financials screen for Projects.
- Flexibility to configure the widgets as per your organization's needs.
- Export the latest financials data and the baseline comaparison data to excel or csv.
- Clearly view or edit the cost plans and expense lines using a wider side panel.
- Delete any incorrect or unwanted cost plans using the 'Delete' option using the 3-dot menu in the grid.
- Save the user preferences for show/hide columns, changed column width or time scale.
- Create expense lines to capture unplanned costs using the 'New Expense line' option in the cost screen.
- Using the better together integration with Source-to-pay applications, automatically get the cost plans created based on Purchase orders and expense lines created for the actual costs based on the
Invoices logged in the Procurement process.
- Switch to the new attribute based RM-Financials process using the migrate resource plans option which migrates existing labor cost plans created based on classic resource plans to new attribute-based
labor cost plans along with resource plans.
#### Version 4.2.0 - November 2023
* New:
+ Full row edit support in Resource Assignment grid.
+ User preferences for Display summary task, Bar labels, Dependency lines.
+ Create financial baselines for Projects manually or automatically using a scheduled job to capture the status of financial costs at any given time.
+ Compare any two financial baselines to easily analyze the changes in costs, report what caused the variance and when it occurred.
* Fixed: Usability and functional issues.
#### Version 4.1.1 - September 2023
Fixed: Fixed usability issues on dependency cell editor.
#### Version 4.1.0 - August 2023
* New:
+ Financials in Project Workspace:
- Create and edit cost plans conveniently from the side-panel.
- Reforecast the planned costs with the new in-line editing feature.
- View a streamlined perspective, showcasing the actual costs for the past and planned costs for the future for the entire time scope of the work.
- Get a better comprehensive solution by viewing the EAC, ETC, and Actuals to date of each cost plan for the total time scope and the yearly breakdowns.
- Generate labor cost plans depending on the attribute-based resource assignments for entire scope of the planning item.
- Create expense lines against the cost plans easily from the side panel with the associated cost plan details pre-populated.
- Easily view the list of expense lines against the cost plans in the side panel and make any updates.
+ Support for Resource movement when tasks are moved in the project.
+ New Allocation model to show users allocation for a month/week.
* Minor fixes.
#### Version 4.0.0 - May 2023
* New:
+ Resource assignments on Project workspace
+ New views - Grid only, Gantt only, Both
* Fixes
#### Version 3.1.1 - May 2023
Fixed: Updated dependent application version to fix an issue.
#### Version 3.1.0 - February 2023
Bug fixes.
#### Version 3.0.1 - May 2023
Fixed: Updated dependent application version to fix an issue.
#### Version 3.0.0 - November 2022
* New RIDAC page provides a single view to manage all Risks, Issues, Decisions, Actions, and Requests Changes within a project.
* Create, Edit, Convert, and Associate RIDAC records
* Filter and sort RIDAC records
* Group by RIDAC type
* Personalize RIDAC columns.
#### Version 2.1.0 - August 2022
* New:
+ Improve visibility into task dependencies by adding external dependencies to the project.
+ Perform row context actions on multiple tasks together. The row context menu of the project tasks in the grid view now includes options to indent, unindent, and delete these rows at once.
+ Search to fill in reference field information. While filling in reference fields such as Project manager, Assigned to, or Assignment group, you can now look up the record you need using the search option.
#### Version 2.0.1 - May 2022
* New:
+ Manage and plan large projects with over 10,000+ tasks
+ Directly navigate to a Sub Project via Project Workspace homepage
+ Toggle between parent and subproject on planning page
+ Use advanced settings including: turn on/off autosave, change date/time preferences, toggle automatic vs manual calculation
+ Exit to any classic project workspace page from planning page.
+ Add and indent task shortcuts on Gantt
+ View baseline start date, end date, and variance details in list view
+ Receive platform and email notifications when a task is assigned to you
#### Version 1.0.0 - February 2022
* New:
+ Updated UI and UX
+ Performant scheduling
+ New homepage features:
- My Projects and All Projects tabs
- Search by assignee or project name
- Quick sort options
- Switch to classic workspace
+ New planning console features:
- Autosave edits
- Single and multi-row drag and drop
- Copy and paste of cells and rows
- Rearrange columns
- Sort and filter columns
- Expand and collapse rows
- Bulk edit of cells
- Right-click action menu
- Dependency type-ahead in the data grid
- Draw dependencies in the timeline view
- Display and compare up to two baselines at same time
- Attach files and chat with stakeholders within planning console
| ---
title: Project Workspace release notes
description: Version history for the Project Workspace application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Project Workspace release notes
Version history for the Project Workspace application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.3.0 - August 2025
* New:
+ Redirection to resource management workspace from project workspace
+ Ability to sync resource assignments of the project when project is closed
+ Updates made on the status report form are reflected in the Status Report document when the property sn\_pw.status\_report\_doc\_read\_only is set to true
+ New 'Display modes' on record financials page to view planned costs for all fiscal periods and planned vs actuals for all fiscal period
* Fixed:
+ No projects shown and filter failed to work on the Project Workspace for some users
+ Roll up field value is not honoured when update is made on planning page grid
+ Copy status report makes copy even if user cancels
+ Task checklists are not refreshing when switching between tasks in the Project Workspace
+ Updates made on the status report form are not reflected in the document content when the property is set to false
+ Cost plan and breakdowns honor ACLs in the new Financials page
#### Version 6.2.4 - July 2025
* Fixed:
+ The Resource assignment grid in the 'Planning' tab of the Project Workspace wasn't loading because of a bad request error
+ Some planning page modals were not closing properly
+ In the PWS bottom tray, hours are doubled if the allocation dailies are more than the allocation batch size provided
#### Version 6.2.0 - May 2025
* New:
+ Ability to copy/duplicate status reports
+ Ability to request/extend resource assignments
* Fixed:
+ When submitting a status report on New project workspace without mandatory fields, it keeps loading indefinitely
+ In the Project Workspace, RIDAC states were shown as integers and were not editable from the list
#### Version 6.1.0 - February 2025
* New:
+ Added checklist at the project and project task level in planning and details page
+ Ability to import status reports created from the classic workspace
* Changed: Status reports on the new Project workspace will now be read only unless they are marked editable explicitly
* Fixed:
+ Fixed issues related to project workspace column user preferences
+ Minor other bugs
#### Version 6.0.1 - January 2025
Fixed: The issue with widgets in the Analytics tab of the project workspace not loading for Yokohama instances has been fixed.
#### Version 6.0.0 - November 2024
New: New status reports component.
#### Version 5.2.3 - October 2024
Fixed issue with adjusting gantt progress bars when date format is dd MMM yyyy.
#### Version 5.2.0 - August 2024
* New:
+ Home page
- Ability to view projects in List view along with the cards view on home page.
+ Planning page
- Ability to toggle between hours, person days and FTE on the resource assignment grid.
- Ability to view actuals on the resource assignment grid.
- Ability to create agile phase.
+ Financials page
- New Budget allocation capability for portfolio managers that allows budget to be allocated for shorter time periods like fiscal period or quarter apart from years.
- New budget vs cost comparison view for project managers to compare their latest costs with the approved budget to identify budget overruns.
- Ability to categorize resource assignments as Capital or operational expenditure for more accurate categorization of labor costs generated for the demands or projects.
- Migration capability for admins to move the budget data for on-going demands or projects from classic experience into the next experience supporting customers to adopt the next experience easily.
- Compare simple financials data captured in financial baselines using the new compare baselines view in the project workspace.
* Changed:
+ Improved performance on project workspace save flow.
+ Any user action that affects resource allocation on an approved assignment will now show a confirmation modal.
* Fixed: Minor bugs.
#### Version 5.1.3 - July 2024
* Fixed:
+ Analytics dashboard is not loading in upgrade scenario is fixed.
+ Enabling resource plan toggle on by default for new customers and for upgraded customers only if there are no classic resource plans.
#### Version 5.1.2 - June 2024
Changed: Enabling resource planning by default for new customers.
#### Version 5.1.0 - May 2024
* New:
* + Financials: Ability to migrate financial baselines from classic UI to the new project workspace using UI actions or a scheduled job
+ Docs: Ability to create project docs that provides the ability to manage ideas, take notes, collaborate with team members, and create documentation. Project managers can save an existing page as template and
use the template for the same or other projects.
+ Provide "recalculate resource cost" on resource assignments for projects/demands with rate model on them.
+ Analytics dashboard in next experience
* Changed: Financials: In the 'New cost plan' form, 'cost duration' option has been renamed to 'cost distribution' with respective options to make more user friendly.
#### Version 5.0.1 - March 2024
Fixed issues with Creation of New cost plans, cost plan breakdowns, resource plans, expense lines and benefit plans on Details Page.
#### Version 5.0.0 - February 2024
* Newly added:
+ Project Details Page
- A project details page in next experience to show all the details of the project.
- Details page with all the sections and related lists from the classic project details page.
+ Financial Planning
- Quickly view the financial totals like Estimate at completion, Budget, EAC vs Budget variance, Planned cost, Actuals to date using the new widgets in the financials screen for Projects.
- Flexibility to configure the widgets as per your organization's needs.
- Export the latest financials data and the baseline comaparison data to excel or csv.
- Clearly view or edit the cost plans and expense lines using a wider side panel.
- Delete any incorrect or unwanted cost plans using the 'Delete' option using the 3-dot menu in the grid.
- Save the user preferences for show/hide columns, changed column width or time scale.
- Create expense lines to capture unplanned costs using the 'New Expense line' option in the cost screen.
- Using the better together integration with Source-to-pay applications, automatically get the cost plans created based on Purchase orders and expense lines created for the actual costs based on the
Invoices logged in the Procurement process.
- Switch to the new attribute based RM-Financials process using the migrate resource plans option which migrates existing labor cost plans created based on classic resource plans to new attribute-based
labor cost plans along with resource plans.
#### Version 4.2.0 - November 2023
* New:
+ Full row edit support in Resource Assignment grid.
+ User preferences for Display summary task, Bar labels, Dependency lines.
+ Create financial baselines for Projects manually or automatically using a scheduled job to capture the status of financial costs at any given time.
+ Compare any two financial baselines to easily analyze the changes in costs, report what caused the variance and when it occurred.
* Fixed: Usability and functional issues.
#### Version 4.1.1 - September 2023
Fixed: Fixed usability issues on dependency cell editor.
#### Version 4.1.0 - August 2023
* New:
+ Financials in Project Workspace:
- Create and edit cost plans conveniently from the side-panel.
- Reforecast the planned costs with the new in-line editing feature.
- View a streamlined perspective, showcasing the actual costs for the past and planned costs for the future for the entire time scope of the work.
- Get a better comprehensive solution by viewing the EAC, ETC, and Actuals to date of each cost plan for the total time scope and the yearly breakdowns.
- Generate labor cost plans depending on the attribute-based resource assignments for entire scope of the planning item.
- Create expense lines against the cost plans easily from the side panel with the associated cost plan details pre-populated.
- Easily view the list of expense lines against the cost plans in the side panel and make any updates.
+ Support for Resource movement when tasks are moved in the project.
+ New Allocation model to show users allocation for a month/week.
* Minor fixes.
#### Version 4.0.0 - May 2023
* New:
+ Resource assignments on Project workspace
+ New views - Grid only, Gantt only, Both
* Fixes
#### Version 3.1.1 - May 2023
Fixed: Updated dependent application version to fix an issue.
#### Version 3.1.0 - February 2023
Bug fixes.
#### Version 3.0.1 - May 2023
Fixed: Updated dependent application version to fix an issue.
#### Version 3.0.0 - November 2022
* New RIDAC page provides a single view to manage all Risks, Issues, Decisions, Actions, and Requests Changes within a project.
* Create, Edit, Convert, and Associate RIDAC records
* Filter and sort RIDAC records
* Group by RIDAC type
* Personalize RIDAC columns.
#### Version 2.1.0 - August 2022
* New:
+ Improve visibility into task dependencies by adding external dependencies to the project.
+ Perform row context actions on multiple tasks together. The row context menu of the project tasks in the grid view now includes options to indent, unindent, and delete these rows at once.
+ Search to fill in reference field information. While filling in reference fields such as Project manager, Assigned to, or Assignment group, you can now look up the record you need using the search option.
#### Version 2.0.1 - May 2022
* New:
+ Manage and plan large projects with over 10,000+ tasks
+ Directly navigate to a Sub Project via Project Workspace homepage
+ Toggle between parent and subproject on planning page
+ Use advanced settings including: turn on/off autosave, change date/time preferences, toggle automatic vs manual calculation
+ Exit to any classic project workspace page from planning page.
+ Add and indent task shortcuts on Gantt
+ View baseline start date, end date, and variance details in list view
+ Receive platform and email notifications when a task is assigned to you
#### Version 1.0.0 - February 2022
* New:
+ Updated UI and UX
+ Performant scheduling
+ New homepage features:
- My Projects and All Projects tabs
- Search by assignee or project name
- Quick sort options
- Switch to classic workspace
+ New planning console features:
- Autosave edits
- Single and multi-row drag and drop
- Copy and paste of cells and rows
- Rearrange columns
- Sort and filter columns
- Expand and collapse rows
- Bulk edit of cells
- Right-click action menu
- Dependency type-ahead in the data grid
- Draw dependencies in the timeline view
- Display and compare up to two baselines at same time
- Attach files and chat with stakeholders within planning console
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-resource-mgmt-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-resource-mgmt-workspace.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-resource-mgmt-workspace.html | Resource Management Workspace release notes | Version history for the Resource Management Workspace application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-resource-mgmt-workspace.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-resource-mgmt-workspace.html"><body id="store-itbm-rn-resource-mgmt-workspace"><main role="main"><article role="article" class="dita" id="store-itbm-rn-resource-mgmt-workspace" aria-labelledby="title_store-itbm-rn-resource-mgmt-workspace">
<h1 class="title topictitle1" id="title_store-itbm-rn-resource-mgmt-workspace"><span class="ph">Resource Management Workspace</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Resource Management Workspace application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-resource-mgmt-workspace__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d43593e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 5.2.0 - August 2025</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Move capability for resource assignments in Resource management workspace.</li>
<li class="li">Description for all assignment operations in Resource management workspace.</li>
</ul>
</li>
<li class="li">Changed:<ul class="ul">
<li class="li">Showing operational work type as a label for operational resource assignments in RM workspace.</li>
<li class="li">Added info message during backend processing of resource allocations on assignment creation.</li>
</ul>
</li>
<li class="li">Fixed:<ul class="ul">
<li class="li">Start and end dates of resource assignments in the Resource management workspace are not updating correctly when the system was set to a custom date format.</li>
<li class="li">Resources could not be allocated if the assignment date range fell outside the board's date range.</li>
<li class="li">Heatmap in the Resource Management workspace is not display complete data.</li>
<li class="li">Actuals were cleared when the status of a resource assignment was updated from the Resource management workspace.</li>
<li class="li">Resource management workspace failed to load when the security plugin was installed and a user had a requested operational resource plan.</li>
<li class="li">Accessibility issues.</li>
</ul>
</li>
</ul></dd>
<dt class="dt dlterm">Version 5.1.2 - July 2025</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-resource-mgmt-workspace__ul_wst_mw3_xfc">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-resource-mgmt-workspace__ul_otg_nw3_xfc">
<li class="li">Actuals are cleared off when the status of the resource assignment is changed</li>
<li class="li">The bottom tray isn't refreshing when a work is assigned</li>
<li class="li">The allocation module stale data issue occurs when it's opened without refreshing</li>
<li class="li">Allocate resources when assignment date range is outside the resource board date range</li>
<li class="li">The CPAAM effort table and resource aggregate monthly and weekly tables are not updated when assigning an unassigned work</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 5.1.1 - May 2025</dt>
<dd class="dd" id="store-itbm-rn-resource-mgmt-workspace__latest-store-itbm-rn-resource-mgmt-workspace"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Landing page for the workspace. Configurable overview dashboard for resource managers based on all resources with the ability to filter down based on attributes.</li>
<li class="li">Ability to edit all resource assignments, group assignments, and operational group assignments within the workspace.</li>
<li class="li">Ability to request/extend resource assignments.</li>
</ul>
</li>
<li class="li">Fixed:<ul class="ul">
<li class="li">Improved performance of the RMW bottom tray.</li>
<li class="li">In the top tray of RMW, the hours are set to zero in the heatmap view when user provides negative hours.</li>
<li class="li">In the top tray of RMW, effort is shown as blank if a negative value is entered in the effort column.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 5.1.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-resource-mgmt-workspace__ul_pbt_vv2_d2c">
<li class="li">Allocation modal updated for user cell and group cell.</li>
<li class="li">Open assignment and Open parent assignment options from the row context menu options to open the details page of resource assignment.</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-resource-mgmt-workspace__ul_xwd_wv2_d2c">
<li class="li">Editing the allocation values updates next week allocations in Weekly view when the resource management first day of week property is set to Sunday.</li>
<li class="li">Magnifying glass or Lookup icon is not working for the references fields in the New Resource Assignment Modal.</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 5.0.3 - December 2024</dt>
<dd class="dd">Fixed: Resource Board does not load if the number of users for a criteria is too high.</dd>
<dt class="dt dlterm">Version 5.0.0 - November 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Ability to group resource board assignments.</li>
<li class="li">Supporting 'exclude_status_from_availability' property in Resource Management Workspace calculations.</li>
</ul>
</li>
<li class="li">Fixed:<ul class="ul">
<li class="li">Improved loading time of resource board page.</li>
<li class="li">Accessibility issues of Resource Management Workspace.</li>
<li class="li">Ability to update child resource assignment status.</li>
<li class="li">Minor bugs.</li>
</ul>
</li>
</ul></dd>
<dt class="dt dlterm">Version 4.0.1 - August 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Create a Resource Board by Filtering the Type of task.</li>
<li class="li">Split assigned resource assignments for a Resource.</li>
<li class="li">Create New Resource Assignments in Resource Management Workspace (including operational assignments).</li>
<li class="li">View or hide additional columns to top tray using side menu.</li>
<li class="li">Alarm indicator to identify changes made to a resource assignment.</li>
<li class="li">Ability to view actuals vs. planned efforts in Resource Management Workspace.</li>
</ul></li>
<li class="li">Fixed minor bugs</li>
</ul></dd>
<dt class="dt dlterm">Version 3.0.1 - June 2024</dt>
<dd class="dd">Fixed: Issue with classic resource plans not being visible in Resource Management Workspace.</dd>
<dt class="dt dlterm">Version 3.0.0 - May 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Reassign and unassign resources using the drag and drop feature.</li>
<li class="li">Edit allocated hours of the resource assignments using the inline editing of the top tray.</li>
<li class="li">Drag and drop to reassign or unassign resources.</li>
<li class="li">Export the resource grid data to Excel and CSV.</li>
</ul>
</li>
<li class="li">Fixed: Minor defects</li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.1 - February 2024</dt>
<dd class="dd"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Filter the unassigned tasks within the lower tray.</li>
<li class="li">View the resource assignments allocation using the allocation heatmap.</li>
<li class="li">Assign resources to unassigned work.</li>
<li class="li">Save different resource board views.</li>
<li class="li">Have visibility into resource status (approve, pending, unapproved)</li>
<li class="li">View resource capacity and allocation details on the allocation heatmap modal</li>
<li class="li">Chat with the task owners via Microsoft Teams</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - November 2023</dt>
<dd class="dd"><ul class="ul" id="store-itbm-rn-resource-mgmt-workspace__ul_gqq_j2g_2zb">
<li class="li">The Resource Management Workspace is designed to help Resource Managers streamline their tasks and work efficiently.</li>
<li class="li">It provides a centralized platform focusing on resource management; allowing you to oversee, manage, and resolve resource-related issues easily. This workspace consolidates all your resource management activities in one
place giving you a complete view of your resources and projects.</li>
<li class="li">It helps you to quickly allocate resources, identify conflicts, resolve issues on-demand, and collaborate with team members effectively.</li>
</ul></dd>
</dl>
</section>
</div>
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-resource-mgmt-workspace.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-resource-mgmt-workspace.html\"><body id=\"store-itbm-rn-resource-mgmt-workspace\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-resource-mgmt-workspace\" aria-labelledby=\"title_store-itbm-rn-resource-mgmt-workspace\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-resource-mgmt-workspace\"><span class=\"ph\">Resource Management Workspace</span> release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Resource Management Workspace application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-resource-mgmt-workspace__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d43593e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 5.2.0 - August 2025</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Move capability for resource assignments in Resource management workspace.</li>\n <li class=\"li\">Description for all assignment operations in Resource management workspace.</li>\n </ul>\n </li>\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">Showing operational work type as a label for operational resource assignments in RM workspace.</li>\n <li class=\"li\">Added info message during backend processing of resource allocations on assignment creation.</li>\n </ul>\n </li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Start and end dates of resource assignments in the Resource management workspace are not updating correctly when the system was set to a custom date format.</li>\n <li class=\"li\">Resources could not be allocated if the assignment date range fell outside the board's date range.</li>\n <li class=\"li\">Heatmap in the Resource Management workspace is not display complete data.</li>\n <li class=\"li\">Actuals were cleared when the status of a resource assignment was updated from the Resource management workspace.</li>\n <li class=\"li\">Resource management workspace failed to load when the security plugin was installed and a user had a requested operational resource plan.</li>\n <li class=\"li\">Accessibility issues.</li>\n </ul>\n </li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.1.2 - July 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-resource-mgmt-workspace__ul_wst_mw3_xfc\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-resource-mgmt-workspace__ul_otg_nw3_xfc\">\n <li class=\"li\">Actuals are cleared off when the status of the resource assignment is changed</li>\n <li class=\"li\">The bottom tray isn't refreshing when a work is assigned</li>\n <li class=\"li\">The allocation module stale data issue occurs when it's opened without refreshing</li>\n <li class=\"li\">Allocate resources when assignment date range is outside the resource board date range</li>\n <li class=\"li\">The CPAAM effort table and resource aggregate monthly and weekly tables are not updated when assigning an unassigned work</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.1.1 - May 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-resource-mgmt-workspace__latest-store-itbm-rn-resource-mgmt-workspace\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Landing page for the workspace. Configurable overview dashboard for resource managers based on all resources with the ability to filter down based on attributes.</li>\n <li class=\"li\">Ability to edit all resource assignments, group assignments, and operational group assignments within the workspace.</li>\n <li class=\"li\">Ability to request/extend resource assignments.</li>\n </ul>\n </li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Improved performance of the RMW bottom tray.</li>\n <li class=\"li\">In the top tray of RMW, the hours are set to zero in the heatmap view when user provides negative hours.</li>\n <li class=\"li\">In the top tray of RMW, effort is shown as blank if a negative value is entered in the effort column.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.1.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-resource-mgmt-workspace__ul_pbt_vv2_d2c\">\n <li class=\"li\">Allocation modal updated for user cell and group cell.</li>\n <li class=\"li\">Open assignment and Open parent assignment options from the row context menu options to open the details page of resource assignment.</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-resource-mgmt-workspace__ul_xwd_wv2_d2c\">\n <li class=\"li\">Editing the allocation values updates next week allocations in Weekly view when the resource management first day of week property is set to Sunday.</li>\n <li class=\"li\">Magnifying glass or Lookup icon is not working for the references fields in the New Resource Assignment Modal.</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.3 - December 2024</dt>\n <dd class=\"dd\">Fixed: Resource Board does not load if the number of users for a criteria is too high.</dd>\n \n \n <dt class=\"dt dlterm\">Version 5.0.0 - November 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Ability to group resource board assignments.</li>\n <li class=\"li\">Supporting 'exclude_status_from_availability' property in Resource Management Workspace calculations.</li>\n </ul>\n </li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Improved loading time of resource board page.</li>\n <li class=\"li\">Accessibility issues of Resource Management Workspace.</li>\n <li class=\"li\">Ability to update child resource assignment status.</li>\n <li class=\"li\">Minor bugs.</li>\n </ul>\n </li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.1 - August 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Create a Resource Board by Filtering the Type of task.</li>\n <li class=\"li\">Split assigned resource assignments for a Resource.</li>\n <li class=\"li\">Create New Resource Assignments in Resource Management Workspace (including operational assignments).</li>\n <li class=\"li\">View or hide additional columns to top tray using side menu.</li>\n <li class=\"li\">Alarm indicator to identify changes made to a resource assignment.</li>\n <li class=\"li\">Ability to view actuals vs. planned efforts in Resource Management Workspace.</li>\n </ul></li>\n <li class=\"li\">Fixed minor bugs</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.1 - June 2024</dt>\n <dd class=\"dd\">Fixed: Issue with classic resource plans not being visible in Resource Management Workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - May 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Reassign and unassign resources using the drag and drop feature.</li>\n <li class=\"li\">Edit allocated hours of the resource assignments using the inline editing of the top tray.</li>\n <li class=\"li\">Drag and drop to reassign or unassign resources.</li>\n <li class=\"li\">Export the resource grid data to Excel and CSV.</li>\n </ul>\n </li>\n <li class=\"li\">Fixed: Minor defects</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - February 2024</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Filter the unassigned tasks within the lower tray.</li>\n <li class=\"li\">View the resource assignments allocation using the allocation heatmap.</li>\n <li class=\"li\">Assign resources to unassigned work.</li>\n <li class=\"li\">Save different resource board views.</li>\n <li class=\"li\">Have visibility into resource status (approve, pending, unapproved)</li>\n <li class=\"li\">View resource capacity and allocation details on the allocation heatmap modal</li>\n <li class=\"li\">Chat with the task owners via Microsoft Teams</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - November 2023</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-itbm-rn-resource-mgmt-workspace__ul_gqq_j2g_2zb\">\n <li class=\"li\">The Resource Management Workspace is designed to help Resource Managers streamline their tasks and work efficiently.</li>\n <li class=\"li\">It provides a centralized platform focusing on resource management; allowing you to oversee, manage, and resolve resource-related issues easily. This workspace consolidates all your resource management activities in one\n place giving you a complete view of your resources and projects.</li>\n <li class=\"li\">It helps you to quickly allocate resources, identify conflicts, resolve issues on-demand, and collaborate with team members effectively.</li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Resource Management Workspace release notes
Version history for the Resource Management Workspace application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.2.0 - August 2025
* New:
+ Move capability for resource assignments in Resource management workspace.
+ Description for all assignment operations in Resource management workspace.
* Changed:
+ Showing operational work type as a label for operational resource assignments in RM workspace.
+ Added info message during backend processing of resource allocations on assignment creation.
* Fixed:
+ Start and end dates of resource assignments in the Resource management workspace are not updating correctly when the system was set to a custom date format.
+ Resources could not be allocated if the assignment date range fell outside the board's date range.
+ Heatmap in the Resource Management workspace is not display complete data.
+ Actuals were cleared when the status of a resource assignment was updated from the Resource management workspace.
+ Resource management workspace failed to load when the security plugin was installed and a user had a requested operational resource plan.
+ Accessibility issues.
#### Version 5.1.2 - July 2025
* Fixed:
+ Actuals are cleared off when the status of the resource assignment is changed
+ The bottom tray isn't refreshing when a work is assigned
+ The allocation module stale data issue occurs when it's opened without refreshing
+ Allocate resources when assignment date range is outside the resource board date range
+ The CPAAM effort table and resource aggregate monthly and weekly tables are not updated when assigning an unassigned work
#### Version 5.1.1 - May 2025
* New:
+ Landing page for the workspace. Configurable overview dashboard for resource managers based on all resources with the ability to filter down based on attributes.
+ Ability to edit all resource assignments, group assignments, and operational group assignments within the workspace.
+ Ability to request/extend resource assignments.
* Fixed:
+ Improved performance of the RMW bottom tray.
+ In the top tray of RMW, the hours are set to zero in the heatmap view when user provides negative hours.
+ In the top tray of RMW, effort is shown as blank if a negative value is entered in the effort column.
#### Version 5.1.0 - February 2025
* New:
+ Allocation modal updated for user cell and group cell.
+ Open assignment and Open parent assignment options from the row context menu options to open the details page of resource assignment.
* Fixed:
+ Editing the allocation values updates next week allocations in Weekly view when the resource management first day of week property is set to Sunday.
+ Magnifying glass or Lookup icon is not working for the references fields in the New Resource Assignment Modal.
#### Version 5.0.3 - December 2024
Fixed: Resource Board does not load if the number of users for a criteria is too high.
#### Version 5.0.0 - November 2024
* New:
+ Ability to group resource board assignments.
+ Supporting 'exclude\_status\_from\_availability' property in Resource Management Workspace calculations.
* Fixed:
+ Improved loading time of resource board page.
+ Accessibility issues of Resource Management Workspace.
+ Ability to update child resource assignment status.
+ Minor bugs.
#### Version 4.0.1 - August 2024
* New:
+ Create a Resource Board by Filtering the Type of task.
+ Split assigned resource assignments for a Resource.
+ Create New Resource Assignments in Resource Management Workspace (including operational assignments).
+ View or hide additional columns to top tray using side menu.
+ Alarm indicator to identify changes made to a resource assignment.
+ Ability to view actuals vs. planned efforts in Resource Management Workspace.
* Fixed minor bugs
#### Version 3.0.1 - June 2024
Fixed: Issue with classic resource plans not being visible in Resource Management Workspace.
#### Version 3.0.0 - May 2024
* New:
+ Reassign and unassign resources using the drag and drop feature.
+ Edit allocated hours of the resource assignments using the inline editing of the top tray.
+ Drag and drop to reassign or unassign resources.
+ Export the resource grid data to Excel and CSV.
* Fixed: Minor defects
#### Version 2.0.1 - February 2024
* New:
+ Filter the unassigned tasks within the lower tray.
+ View the resource assignments allocation using the allocation heatmap.
+ Assign resources to unassigned work.
+ Save different resource board views.
+ Have visibility into resource status (approve, pending, unapproved)
+ View resource capacity and allocation details on the allocation heatmap modal
+ Chat with the task owners via Microsoft Teams
#### Version 1.0.0 - November 2023
* The Resource Management Workspace is designed to help Resource Managers streamline their tasks and work efficiently.
* It provides a centralized platform focusing on resource management; allowing you to oversee, manage, and resolve resource-related issues easily. This workspace consolidates all your resource management activities in one
place giving you a complete view of your resources and projects.
* It helps you to quickly allocate resources, identify conflicts, resolve issues on-demand, and collaborate with team members effectively.
| ---
title: Resource Management Workspace release notes
description: Version history for the Resource Management Workspace application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Resource Management Workspace release notes
Version history for the Resource Management Workspace application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.2.0 - August 2025
* New:
+ Move capability for resource assignments in Resource management workspace.
+ Description for all assignment operations in Resource management workspace.
* Changed:
+ Showing operational work type as a label for operational resource assignments in RM workspace.
+ Added info message during backend processing of resource allocations on assignment creation.
* Fixed:
+ Start and end dates of resource assignments in the Resource management workspace are not updating correctly when the system was set to a custom date format.
+ Resources could not be allocated if the assignment date range fell outside the board's date range.
+ Heatmap in the Resource Management workspace is not display complete data.
+ Actuals were cleared when the status of a resource assignment was updated from the Resource management workspace.
+ Resource management workspace failed to load when the security plugin was installed and a user had a requested operational resource plan.
+ Accessibility issues.
#### Version 5.1.2 - July 2025
* Fixed:
+ Actuals are cleared off when the status of the resource assignment is changed
+ The bottom tray isn't refreshing when a work is assigned
+ The allocation module stale data issue occurs when it's opened without refreshing
+ Allocate resources when assignment date range is outside the resource board date range
+ The CPAAM effort table and resource aggregate monthly and weekly tables are not updated when assigning an unassigned work
#### Version 5.1.1 - May 2025
* New:
+ Landing page for the workspace. Configurable overview dashboard for resource managers based on all resources with the ability to filter down based on attributes.
+ Ability to edit all resource assignments, group assignments, and operational group assignments within the workspace.
+ Ability to request/extend resource assignments.
* Fixed:
+ Improved performance of the RMW bottom tray.
+ In the top tray of RMW, the hours are set to zero in the heatmap view when user provides negative hours.
+ In the top tray of RMW, effort is shown as blank if a negative value is entered in the effort column.
#### Version 5.1.0 - February 2025
* New:
+ Allocation modal updated for user cell and group cell.
+ Open assignment and Open parent assignment options from the row context menu options to open the details page of resource assignment.
* Fixed:
+ Editing the allocation values updates next week allocations in Weekly view when the resource management first day of week property is set to Sunday.
+ Magnifying glass or Lookup icon is not working for the references fields in the New Resource Assignment Modal.
#### Version 5.0.3 - December 2024
Fixed: Resource Board does not load if the number of users for a criteria is too high.
#### Version 5.0.0 - November 2024
* New:
+ Ability to group resource board assignments.
+ Supporting 'exclude\_status\_from\_availability' property in Resource Management Workspace calculations.
* Fixed:
+ Improved loading time of resource board page.
+ Accessibility issues of Resource Management Workspace.
+ Ability to update child resource assignment status.
+ Minor bugs.
#### Version 4.0.1 - August 2024
* New:
+ Create a Resource Board by Filtering the Type of task.
+ Split assigned resource assignments for a Resource.
+ Create New Resource Assignments in Resource Management Workspace (including operational assignments).
+ View or hide additional columns to top tray using side menu.
+ Alarm indicator to identify changes made to a resource assignment.
+ Ability to view actuals vs. planned efforts in Resource Management Workspace.
* Fixed minor bugs
#### Version 3.0.1 - June 2024
Fixed: Issue with classic resource plans not being visible in Resource Management Workspace.
#### Version 3.0.0 - May 2024
* New:
+ Reassign and unassign resources using the drag and drop feature.
+ Edit allocated hours of the resource assignments using the inline editing of the top tray.
+ Drag and drop to reassign or unassign resources.
+ Export the resource grid data to Excel and CSV.
* Fixed: Minor defects
#### Version 2.0.1 - February 2024
* New:
+ Filter the unassigned tasks within the lower tray.
+ View the resource assignments allocation using the allocation heatmap.
+ Assign resources to unassigned work.
+ Save different resource board views.
+ Have visibility into resource status (approve, pending, unapproved)
+ View resource capacity and allocation details on the allocation heatmap modal
+ Chat with the task owners via Microsoft Teams
#### Version 1.0.0 - November 2023
* The Resource Management Workspace is designed to help Resource Managers streamline their tasks and work efficiently.
* It provides a centralized platform focusing on resource management; allowing you to oversee, manage, and resolve resource-related issues easily. This workspace consolidates all your resource management activities in one
place giving you a complete view of your resources and projects.
* It helps you to quickly allocate resources, identify conflicts, resolve issues on-demand, and collaborate with team members effectively.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-roadmap-planning.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-roadmap-planning.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-roadmap-planning.html | Roadmap Planning release notes | Version history for the Roadmap Planning on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-roadmap-planning.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-roadmap-planning.html"><body id="store-itbm-rn-roadmap-planning"><main role="main"><article role="article" class="dita" id="store-itbm-rn-roadmap-planning" aria-labelledby="title_store-itbm-rn-roadmap-planning">
<h1 class="title topictitle1" id="title_store-itbm-rn-roadmap-planning">Roadmap Planning release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Roadmap Planning on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-roadmap-planning__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d175271e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.1 - February 2021</dt>
<dd class="dd" id="store-itbm-rn-roadmap-planning__latest-store-itbm-rn-roadmap-planning">New: An elegant UI designed specifically for high level planning that enables you to adjust plans with a simple drag and drop. Powerful visualizations enable you to display and
group plans based on any criteria or attribute you want.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Roadmap Planning release notes
Version history for the Roadmap Planning on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.1 - February 2021
New: An elegant UI designed specifically for high level planning that enables you to adjust plans with a simple drag and drop. Powerful visualizations enable you to display and
group plans based on any criteria or attribute you want.
| ---
title: Roadmap Planning release notes
description: Version history for the Roadmap Planning on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Roadmap Planning release notes
Version history for the Roadmap Planning on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.1 - February 2021
New: An elegant UI designed specifically for high level planning that enables you to adjust plans with a simple drag and drop. Powerful visualizations enable you to display and
group plans based on any criteria or attribute you want.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-roadmap-ui-builder.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-roadmap-ui-builder.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-roadmap-ui-builder.html | Roadmap UI Builder Component release notes | Version history for the Roadmap UI Builder Component on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-roadmap-ui-builder.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-roadmap-ui-builder.html"><body id="store-itbm-rn-roadmap-ui-builder"><main role="main"><article role="article" class="dita" id="store-itbm-rn-roadmap-ui-builder" aria-labelledby="title_store-itbm-rn-roadmap-ui-builder">
<h1 class="title topictitle1" id="title_store-itbm-rn-roadmap-ui-builder">Roadmap UI Builder Component release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Roadmap UI Builder Component on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-roadmap-ui-builder__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d405977e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 19.0.2 - February 2021</dt>
<dd class="dd" id="store-itbm-rn-roadmap-ui-builder__latest-store-itbm-rn-roadmap-ui-builder">New: A full featured roadmap component with month, quarter, year timeline views. Purely presentational, this component requires the consumer to fetch its own data and bind it to
the roadmap.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Roadmap UI Builder Component release notes
Version history for the Roadmap UI Builder Component on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 19.0.2 - February 2021
New: A full featured roadmap component with month, quarter, year timeline views. Purely presentational, this component requires the consumer to fetch its own data and bind it to
the roadmap.
| ---
title: Roadmap UI Builder Component release notes
description: Version history for the Roadmap UI Builder Component on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Roadmap UI Builder Component release notes
Version history for the Roadmap UI Builder Component on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 19.0.2 - February 2021
New: A full featured roadmap component with month, quarter, year timeline views. Purely presentational, this component requires the consumer to fetch its own data and bind it to
the roadmap.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-scenario-planning-ppm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-scenario-planning-ppm.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-scenario-planning-ppm.html | Scenario Planning for PPM release notes | Version history for the IT Business Management Scenario Planning for PPM on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-scenario-planning-ppm.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-scenario-planning-ppm.html"><body id="store-itbm-rn-scenario-planning-ppm"><main role="main"><article role="article" class="dita" id="store-itbm-rn-scenario-planning-ppm" aria-labelledby="title_store-itbm-rn-scenario-planning-ppm">
<h1 class="title topictitle1" id="title_store-itbm-rn-scenario-planning-ppm">Scenario Planning for PPM release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the IT Business Management Scenario Planning for PPM on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-scenario-planning-ppm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d106141e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.3.6 - February 2025</dt>
<dd class="dd" id="store-itbm-rn-scenario-planning-ppm__latest-scenario-planning">Fixed: The Planning Window field displays multiple languages in Scenario Planning in Portfolio Planning Workbench.</dd>
<dt class="dt dlterm">Version 2.3.5 - September 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-scenario-planning-ppm__ul_p2r_tdt_pcc">
<li class="li">Redirecting to new Project Workspace instead of classic workspace from Scenario Planning.</li>
<li class="li">[Security Bug] Table ACL Bypass via GlideAggregate/GlideRecord Encoded Query - DIRS0000179.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.3.3 - September 2023</dt>
<dd class="dd">Fixed: When approving and overriding the working changes of a project that was converted from a demand, the demand's state moves from completed to approved.</dd>
<dt class="dt dlterm">Version 2.3.1 - April 2023</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-scenario-planning-ppm__ul_cnm_hvg_zwb">
<li class="li">New: Added report-view ACLs for all scenario tables.</li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-scenario-planning-ppm__ul_d2f_3vg_zwb">
<li class="li">Rank changes in draft scenario should not update the confirm scenario ranking.</li>
<li class="li">Order of Rank by Score.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.3.0 - August 2022</dt>
<dd class="dd">Changed: Supporting the integration with the Investment Funding store application and note that if the Investment Funding family plugin is installed and not upgraded to the store version, integration might fail to
work.</dd>
<dt class="dt dlterm">Version 2.2.0 - March 2022</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Changed: Upgraded Angular and JQuery versions</li>
<li class="li">Fixed: Functional and accessibility issues</li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.1.1 - October 2021</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-scenario-planning-ppm__ul_zcw_tk2_2rb">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-scenario-planning-ppm__ul_nll_pk2_2rb">
<li class="li">Operation resource plans for resource utilization in the portfolio planning workbench</li>
<li class="li">Populating the resource tab console for the demand resource plan when a Heat Map box is selected</li>
<li class="li">Selected-items filter is removed after refreshing</li>
<li class="li">Upgrade issue in Quebec and others</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.1.0 - January 2021</dt>
<dd class="dd">Fixed: Fixes to support for teamspace portfolios.</dd>
<dt class="dt dlterm">Version 2.0.1 - November 2020</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-scenario-planning-ppm__ul_qpl_lyc_qnb">
<li class="li">New:<ul class="ul" id="store-itbm-rn-scenario-planning-ppm__ul_r3x_lyc_qnb">
<li class="li">Plan your portfolio based on resource capacity for a single year or multiple years.</li>
<li class="li">Break down your multiple year portfolio planning in smaller planning windows for continuous tracking and planning adjustment.</li>
<li class="li">Allocate budget to demands and projects in your portfolio from Investment Funding.</li>
<li class="li">Apply filters to refine your list of selected demands and projects in your portfolio.</li>
<li class="li">View details of demands and projects that are not aligned with your strategic goals.</li>
<li class="li">View demands and projects with over-allocated resources.</li>
<li class="li">Paginated view is added to easily view the selected demands and projects.</li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-scenario-planning-ppm__ul_s1p_qyc_qnb">
<li class="li">Resources tab is moved to next to Timeline View.</li>
<li class="li">Resource utilization view is now based on the calendar year and can be viewed monthly or quarterly.</li>
<li class="li">Additional widgets on the tracking page.</li>
</ul></li>
<li class="li">Fixed: Performance improvement.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.1.0 - July 2020</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-scenario-planning-ppm__ul_upb_g54_3mb">
<li class="li">New: Updated for Paris support.</li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-scenario-planning-ppm__ul_v11_h54_3mb">
<li class="li">Incorrect Overallocated Group number when a resource plan contains planned hours while comparing scenarios.</li>
<li class="li">Icons in the Track tab and Create new scenario pop-up.</li>
<li class="li">Loading of Scenario Planning Timeline view.</li>
<li class="li">Autoranking when rank is edited manually.</li>
<li class="li">404 error when clicking the Portfolio Planning Workbench module for the first time.</li>
<li class="li">Proposed capex and opex budget columns while selecting projects and loading of percent utilisation in the Resource tab.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.1 - May 2020</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-scenario-planning-ppm__ul_svp_sgm_nsb">
<li class="li">Scenario Planning for PPM enables Portfolio Managers to plan their portfolio investment, work and resources using multiple “what-if” scenarios. Scenarios may include different project or demand selections, as well
as a different way of funding them. The apps also includes a variety of tools to analyze financials investments and benefits, resource utilization, strategic alignment of the selected projects and demands, as well as
a comparison module for side-by-side scenario comparison.</li>
<li class="li">This app also helps track performance of the portfolio plan, and if modification are needed to accommodate business changes, replanning can also be done using scenarios.</li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-scenario-planning-ppm.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-scenario-planning-ppm.html\"><body id=\"store-itbm-rn-scenario-planning-ppm\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-scenario-planning-ppm\" aria-labelledby=\"title_store-itbm-rn-scenario-planning-ppm\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-scenario-planning-ppm\">Scenario Planning for PPM release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the IT Business Management Scenario Planning for PPM on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-scenario-planning-ppm__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d106141e58\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.3.6 - February 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-scenario-planning-ppm__latest-scenario-planning\">Fixed: The Planning Window field displays multiple languages in Scenario Planning in Portfolio Planning Workbench.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.5 - September 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-scenario-planning-ppm__ul_p2r_tdt_pcc\">\n <li class=\"li\">Redirecting to new Project Workspace instead of classic workspace from Scenario Planning.</li>\n <li class=\"li\">[Security Bug] Table ACL Bypass via GlideAggregate/GlideRecord Encoded Query - DIRS0000179.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.3 - September 2023</dt>\n <dd class=\"dd\">Fixed: When approving and overriding the working changes of a project that was converted from a demand, the demand's state moves from completed to approved.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.1 - April 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-scenario-planning-ppm__ul_cnm_hvg_zwb\">\n <li class=\"li\">New: Added report-view ACLs for all scenario tables.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-scenario-planning-ppm__ul_d2f_3vg_zwb\">\n <li class=\"li\">Rank changes in draft scenario should not update the confirm scenario ranking.</li>\n <li class=\"li\">Order of Rank by Score.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.3.0 - August 2022</dt>\n <dd class=\"dd\">Changed: Supporting the integration with the Investment Funding store application and note that if the Investment Funding family plugin is installed and not upgraded to the store version, integration might fail to\n work.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.2.0 - March 2022</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Changed: Upgraded Angular and JQuery versions</li>\n <li class=\"li\">Fixed: Functional and accessibility issues</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.1 - October 2021</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-scenario-planning-ppm__ul_zcw_tk2_2rb\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-scenario-planning-ppm__ul_nll_pk2_2rb\">\n <li class=\"li\">Operation resource plans for resource utilization in the portfolio planning workbench</li>\n <li class=\"li\">Populating the resource tab console for the demand resource plan when a Heat Map box is selected</li>\n <li class=\"li\">Selected-items filter is removed after refreshing</li>\n <li class=\"li\">Upgrade issue in Quebec and others</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.0 - January 2021</dt>\n <dd class=\"dd\">Fixed: Fixes to support for teamspace portfolios.</dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - November 2020</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-scenario-planning-ppm__ul_qpl_lyc_qnb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-scenario-planning-ppm__ul_r3x_lyc_qnb\">\n <li class=\"li\">Plan your portfolio based on resource capacity for a single year or multiple years.</li>\n <li class=\"li\">Break down your multiple year portfolio planning in smaller planning windows for continuous tracking and planning adjustment.</li>\n <li class=\"li\">Allocate budget to demands and projects in your portfolio from Investment Funding.</li>\n <li class=\"li\">Apply filters to refine your list of selected demands and projects in your portfolio.</li>\n <li class=\"li\">View details of demands and projects that are not aligned with your strategic goals.</li>\n <li class=\"li\">View demands and projects with over-allocated resources.</li>\n <li class=\"li\">Paginated view is added to easily view the selected demands and projects.</li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-scenario-planning-ppm__ul_s1p_qyc_qnb\">\n <li class=\"li\">Resources tab is moved to next to Timeline View.</li>\n <li class=\"li\">Resource utilization view is now based on the calendar year and can be viewed monthly or quarterly.</li>\n <li class=\"li\">Additional widgets on the tracking page.</li>\n </ul></li>\n <li class=\"li\">Fixed: Performance improvement.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - July 2020</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-scenario-planning-ppm__ul_upb_g54_3mb\">\n <li class=\"li\">New: Updated for Paris support.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-scenario-planning-ppm__ul_v11_h54_3mb\">\n <li class=\"li\">Incorrect Overallocated Group number when a resource plan contains planned hours while comparing scenarios.</li>\n <li class=\"li\">Icons in the Track tab and Create new scenario pop-up.</li>\n <li class=\"li\">Loading of Scenario Planning Timeline view.</li>\n <li class=\"li\">Autoranking when rank is edited manually.</li>\n <li class=\"li\">404 error when clicking the Portfolio Planning Workbench module for the first time.</li>\n <li class=\"li\">Proposed capex and opex budget columns while selecting projects and loading of percent utilisation in the Resource tab.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.1 - May 2020</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-scenario-planning-ppm__ul_svp_sgm_nsb\">\n <li class=\"li\">Scenario Planning for PPM enables Portfolio Managers to plan their portfolio investment, work and resources using multiple “what-if” scenarios. Scenarios may include different project or demand selections, as well\n as a different way of funding them. The apps also includes a variety of tools to analyze financials investments and benefits, resource utilization, strategic alignment of the selected projects and demands, as well as\n a comparison module for side-by-side scenario comparison.</li>\n <li class=\"li\">This app also helps track performance of the portfolio plan, and if modification are needed to accommodate business changes, replanning can also be done using scenarios.</li>\n </ul>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Scenario Planning for PPM release notes
Version history for the IT Business Management Scenario Planning for PPM on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.3.6 - February 2025
Fixed: The Planning Window field displays multiple languages in Scenario Planning in Portfolio Planning Workbench.
#### Version 2.3.5 - September 2024
* Fixed:
+ Redirecting to new Project Workspace instead of classic workspace from Scenario Planning.
+ [Security Bug] Table ACL Bypass via GlideAggregate/GlideRecord Encoded Query - DIRS0000179.
#### Version 2.3.3 - September 2023
Fixed: When approving and overriding the working changes of a project that was converted from a demand, the demand's state moves from completed to approved.
#### Version 2.3.1 - April 2023
* New: Added report-view ACLs for all scenario tables.
* Fixed:
+ Rank changes in draft scenario should not update the confirm scenario ranking.
+ Order of Rank by Score.
#### Version 2.3.0 - August 2022
Changed: Supporting the integration with the Investment Funding store application and note that if the Investment Funding family plugin is installed and not upgraded to the store version, integration might fail to
work.
#### Version 2.2.0 - March 2022
* Changed: Upgraded Angular and JQuery versions
* Fixed: Functional and accessibility issues
#### Version 2.1.1 - October 2021
* Fixed:
+ Operation resource plans for resource utilization in the portfolio planning workbench
+ Populating the resource tab console for the demand resource plan when a Heat Map box is selected
+ Selected-items filter is removed after refreshing
+ Upgrade issue in Quebec and others
#### Version 2.1.0 - January 2021
Fixed: Fixes to support for teamspace portfolios.
#### Version 2.0.1 - November 2020
* New:
+ Plan your portfolio based on resource capacity for a single year or multiple years.
+ Break down your multiple year portfolio planning in smaller planning windows for continuous tracking and planning adjustment.
+ Allocate budget to demands and projects in your portfolio from Investment Funding.
+ Apply filters to refine your list of selected demands and projects in your portfolio.
+ View details of demands and projects that are not aligned with your strategic goals.
+ View demands and projects with over-allocated resources.
+ Paginated view is added to easily view the selected demands and projects.
* Changed:
+ Resources tab is moved to next to Timeline View.
+ Resource utilization view is now based on the calendar year and can be viewed monthly or quarterly.
+ Additional widgets on the tracking page.
* Fixed: Performance improvement.
#### Version 1.1.0 - July 2020
* New: Updated for Paris support.
* Fixed:
+ Incorrect Overallocated Group number when a resource plan contains planned hours while comparing scenarios.
+ Icons in the Track tab and Create new scenario pop-up.
+ Loading of Scenario Planning Timeline view.
+ Autoranking when rank is edited manually.
+ 404 error when clicking the Portfolio Planning Workbench module for the first time.
+ Proposed capex and opex budget columns while selecting projects and loading of percent utilisation in the Resource tab.
#### Version 1.0.1 - May 2020
* Scenario Planning for PPM enables Portfolio Managers to plan their portfolio investment, work and resources using multiple “what-if” scenarios. Scenarios may include different project or demand selections, as well
as a different way of funding them. The apps also includes a variety of tools to analyze financials investments and benefits, resource utilization, strategic alignment of the selected projects and demands, as well as
a comparison module for side-by-side scenario comparison.
* This app also helps track performance of the portfolio plan, and if modification are needed to accommodate business changes, replanning can also be done using scenarios.
| ---
title: Scenario Planning for PPM release notes
description: Version history for the IT Business Management Scenario Planning for
PPM on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Scenario Planning for PPM release notes
Version history for the IT Business Management Scenario Planning for PPM on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.3.6 - February 2025
Fixed: The Planning Window field displays multiple languages in Scenario Planning in Portfolio Planning Workbench.
#### Version 2.3.5 - September 2024
* Fixed:
+ Redirecting to new Project Workspace instead of classic workspace from Scenario Planning.
+ [Security Bug] Table ACL Bypass via GlideAggregate/GlideRecord Encoded Query - DIRS0000179.
#### Version 2.3.3 - September 2023
Fixed: When approving and overriding the working changes of a project that was converted from a demand, the demand's state moves from completed to approved.
#### Version 2.3.1 - April 2023
* New: Added report-view ACLs for all scenario tables.
* Fixed:
+ Rank changes in draft scenario should not update the confirm scenario ranking.
+ Order of Rank by Score.
#### Version 2.3.0 - August 2022
Changed: Supporting the integration with the Investment Funding store application and note that if the Investment Funding family plugin is installed and not upgraded to the store version, integration might fail to
work.
#### Version 2.2.0 - March 2022
* Changed: Upgraded Angular and JQuery versions
* Fixed: Functional and accessibility issues
#### Version 2.1.1 - October 2021
* Fixed:
+ Operation resource plans for resource utilization in the portfolio planning workbench
+ Populating the resource tab console for the demand resource plan when a Heat Map box is selected
+ Selected-items filter is removed after refreshing
+ Upgrade issue in Quebec and others
#### Version 2.1.0 - January 2021
Fixed: Fixes to support for teamspace portfolios.
#### Version 2.0.1 - November 2020
* New:
+ Plan your portfolio based on resource capacity for a single year or multiple years.
+ Break down your multiple year portfolio planning in smaller planning windows for continuous tracking and planning adjustment.
+ Allocate budget to demands and projects in your portfolio from Investment Funding.
+ Apply filters to refine your list of selected demands and projects in your portfolio.
+ View details of demands and projects that are not aligned with your strategic goals.
+ View demands and projects with over-allocated resources.
+ Paginated view is added to easily view the selected demands and projects.
* Changed:
+ Resources tab is moved to next to Timeline View.
+ Resource utilization view is now based on the calendar year and can be viewed monthly or quarterly.
+ Additional widgets on the tracking page.
* Fixed: Performance improvement.
#### Version 1.1.0 - July 2020
* New: Updated for Paris support.
* Fixed:
+ Incorrect Overallocated Group number when a resource plan contains planned hours while comparing scenarios.
+ Icons in the Track tab and Create new scenario pop-up.
+ Loading of Scenario Planning Timeline view.
+ Autoranking when rank is edited manually.
+ 404 error when clicking the Portfolio Planning Workbench module for the first time.
+ Proposed capex and opex budget columns while selecting projects and loading of percent utilisation in the Resource tab.
#### Version 1.0.1 - May 2020
* Scenario Planning for PPM enables Portfolio Managers to plan their portfolio investment, work and resources using multiple “what-if” scenarios. Scenarios may include different project or demand selections, as well
as a different way of funding them. The apps also includes a variety of tools to analyze financials investments and benefits, resource utilization, strategic alignment of the selected projects and demands, as well as
a comparison module for side-by-side scenario comparison.
* This app also helps track performance of the portfolio plan, and if modification are needed to accommodate business changes, replanning can also be done using scenarios.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-scrum-common.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-scrum-common.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-scrum-common.html | Scrum Common release notes | Version history for the IT Business Management Scrum Common on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-scrum-common.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-scrum-common.html"><body id="store-itbm-rn-scrum-common"><main role="main"><article role="article" class="dita" id="store-itbm-rn-scrum-common" aria-labelledby="title_store-itbm-rn-scrum-common">
<h1 class="title topictitle1" id="title_store-itbm-rn-scrum-common">Scrum Common release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the IT Business Management Scrum Common on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-scrum-common__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d144604e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.3.4 - April 2024</dt>
<dd class="dd" id="store-itbm-rn-scrum-common__latest-scrum-common">Fixed the issues with order of states in the Cumulative Flow Diagram in Agile 2.0 and SAFe dashboards.</dd>
<dt class="dt dlterm">Version 1.3.3 - December 2023</dt>
<dd class="dd">Fixed: Fixed the issues with Forecast Scores in the Sprint/Release/Epic Burndown charts. Forecast scores are now replaced with the Trend line scores, that will display the forecast based on the selected
sprint/Release/Epic.</dd>
<dt class="dt dlterm">Version 1.3.2 - September 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New: Support for dark theme</li>
<li class="li">Fixed: Time elapsed calculation for Sprint and Release dashboards</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.3.1 - May 2023</dt>
<dd class="dd">
<p class="p">Updates to the localization support.</p>
</dd>
<dt class="dt dlterm">Version 1.3.0 - July 2021</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-scrum-common__ul_ts2_ph2_h4b">
<li class="li">New: <ul class="ul" id="store-itbm-rn-scrum-common__ul_ec1_rnf_hqb">
<li class="li">Support for Business Stakeholder roles sn_agile_read for Agile Development 2.0 and sn_safe_read for Essential SAFe and Portfolio SAFe.</li>
<li class="li">Support for custom story states in area charts of all Agile 2.0 and Essential SAFe dashboards.</li>
</ul></li>
<li class="li">Fixed: Bug fixes.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.2.2 - January 2021</dt>
<dd class="dd">Fixed: Bug fix.</dd>
<dt class="dt dlterm">Version 1.2.1 - August 2020</dt>
<dd class="dd">Added support for Cycle Time reports.</dd>
<dt class="dt dlterm">Version 1.1.0 - June 2020</dt>
<dd class="dd">New: Contains changes to support Performance Analytics content pack for Agile 2.0 v1.1.0 and Performance Analytics content pack for Essential SAFe v1.1.0.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Scrum Common release notes
Version history for the IT Business Management Scrum Common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.3.4 - April 2024
Fixed the issues with order of states in the Cumulative Flow Diagram in Agile 2.0 and SAFe dashboards.
#### Version 1.3.3 - December 2023
Fixed: Fixed the issues with Forecast Scores in the Sprint/Release/Epic Burndown charts. Forecast scores are now replaced with the Trend line scores, that will display the forecast based on the selected
sprint/Release/Epic.
#### Version 1.3.2 - September 2023
* New: Support for dark theme
* Fixed: Time elapsed calculation for Sprint and Release dashboards
#### Version 1.3.1 - May 2023
Updates to the localization support.
#### Version 1.3.0 - July 2021
* New:
+ Support for Business Stakeholder roles sn\_agile\_read for Agile Development 2.0 and sn\_safe\_read for Essential SAFe and Portfolio SAFe.
+ Support for custom story states in area charts of all Agile 2.0 and Essential SAFe dashboards.
* Fixed: Bug fixes.
#### Version 1.2.2 - January 2021
Fixed: Bug fix.
#### Version 1.2.1 - August 2020
Added support for Cycle Time reports.
#### Version 1.1.0 - June 2020
New: Contains changes to support Performance Analytics content pack for Agile 2.0 v1.1.0 and Performance Analytics content pack for Essential SAFe v1.1.0.
| ---
title: Scrum Common release notes
description: Version history for the IT Business Management Scrum Common on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Scrum Common release notes
Version history for the IT Business Management Scrum Common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.3.4 - April 2024
Fixed the issues with order of states in the Cumulative Flow Diagram in Agile 2.0 and SAFe dashboards.
#### Version 1.3.3 - December 2023
Fixed: Fixed the issues with Forecast Scores in the Sprint/Release/Epic Burndown charts. Forecast scores are now replaced with the Trend line scores, that will display the forecast based on the selected
sprint/Release/Epic.
#### Version 1.3.2 - September 2023
* New: Support for dark theme
* Fixed: Time elapsed calculation for Sprint and Release dashboards
#### Version 1.3.1 - May 2023
Updates to the localization support.
#### Version 1.3.0 - July 2021
* New:
+ Support for Business Stakeholder roles sn\_agile\_read for Agile Development 2.0 and sn\_safe\_read for Essential SAFe and Portfolio SAFe.
+ Support for custom story states in area charts of all Agile 2.0 and Essential SAFe dashboards.
* Fixed: Bug fixes.
#### Version 1.2.2 - January 2021
Fixed: Bug fix.
#### Version 1.2.1 - August 2020
Added support for Cycle Time reports.
#### Version 1.1.0 - June 2020
New: Contains changes to support Performance Analytics content pack for Agile 2.0 v1.1.0 and Performance Analytics content pack for Essential SAFe v1.1.0.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-spm-data-sep.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-spm-data-sep.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-spm-data-sep.html | Data Separation release notes | Version history for the Data Separation on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
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<h1 class="title topictitle1" id="title_store-itbm-rn-spm-data-sep">Data Separation release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Data Separation on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-spm-data-sep__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d596048e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.0.1 - August 2023</dt>
<dd class="dd" id="store-itbm-rn-spm-data-sep__latest-store-itbm-rn-spm-data-sep"><p class="p">The Strategic Portfolio Management Data Separation application enables organizations to restrict access to sensitive data based on a lens hierarchy and its leaf node. The application supports records, related items,
planning consoles, workbenches, and reports.</p>
<div class="p">New:<ul class="ul" id="store-itbm-rn-spm-data-sep__ul_ezq_ndy_hyb">
<li class="li">Drive data separation based on the selected lens hierarchy and leaf node.</li>
<li class="li">Map user groups to various levels of the lens hierarchy to provide access in a hierarchical manner.</li>
<li class="li">Enable data separation for select entities that are supported out of the box.</li>
</ul></div></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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Version history for the Data Separation on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.1 - August 2023
The Strategic Portfolio Management Data Separation application enables organizations to restrict access to sensitive data based on a lens hierarchy and its leaf node. The application supports records, related items,
planning consoles, workbenches, and reports.
New:
* Drive data separation based on the selected lens hierarchy and leaf node.
* Map user groups to various levels of the lens hierarchy to provide access in a hierarchical manner.
* Enable data separation for select entities that are supported out of the box.
| ---
title: Data Separation release notes
description: Version history for the Data Separation on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Data Separation release notes
Version history for the Data Separation on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.1 - August 2023
The Strategic Portfolio Management Data Separation application enables organizations to restrict access to sensitive data based on a lens hierarchy and its leaf node. The application supports records, related items,
planning consoles, workbenches, and reports.
New:
* Drive data separation based on the selected lens hierarchy and leaf node.
* Map user groups to various levels of the lens hierarchy to provide access in a hierarchical manner.
* Enable data separation for select entities that are supported out of the box.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-strategic-planning.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-strategic-planning.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-strategic-planning.html | Strategic Planning release notes | Version history for the Strategic Planning application on the ServiceNow Store. | [] | [
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<h1 class="title topictitle1" id="title_store-itbm-rn-strategic-planning">Strategic Planning release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Strategic Planning application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-strategic-planning__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d520060e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 4.8.0 - August 2025</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-strategic-planning__ul_uys_qxn_bgc">
<li class="li">Financials:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_bct_sxn_bgc">
<li class="li">New:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_uxn_rxn_bgc">
<li class="li">Ability to do financial planning on any planning item like Feature, Capabilities etc</li>
<li class="li">No dependency on integration with task tables for enabling financials on projects, demands and epics planning items</li>
<li class="li">New 'Display modes' on record financials page to view planned costs and planned vs actuals for all fiscal period</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_lyl_sxn_bgc">
<li class="li">Cost plan and breakdowns honor ACLs in the new Financials page</li>
<li class="li">Inactive goals will not be displayed when looked up for in primary goal reference field in planning item form or parent goal reference field in goals form.</li>
<li class="li">Performance improvement on loading Dashboard and Goals tab in portfolio plans in Strategic Planning Workspace.</li>
</ul></li>
</ul></li>
<li class="li">Portfolio Plans:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_bsr_5xn_bgc">
<li class="li">New:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_crq_txn_bgc">
<li class="li">Different milestone types are now represented with distinct icons.</li>
<li class="li">Quick filters now support both string and boolean type conditions.</li>
<li class="li">Roadmap bars display consistent colors across portfolio plans when grouped by the same attribute.</li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_dnm_5xn_bgc">
<li class="li">The milestone bar now stays fixed at the top of the roadmap during scrolling.</li>
<li class="li">The milestone limit for roadmap items has been increased from 50 to 100.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.7.0 - May 2025</dt>
<dd class="dd" id="store-itbm-rn-strategic-planning__latest-store-itbm-rn-strategic-planning">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_ekz_4yq_cfc">
<li class="li">Enterprise Agile planning <ul class="ul" id="store-itbm-rn-strategic-planning__ul_pkz_4yq_cfc">
<li class="li">Cycle time report: <ul class="ul" id="store-itbm-rn-strategic-planning__ul_qkz_4yq_cfc">
<li class="li">Analyze progression of stories at the team level using the new cycle time report</li>
<li class="li">Visualise the time taken to complete the stories relative to their planned effort (story points)</li>
<li class="li">Cycle time report is available for Yokohoama release and later.</li>
</ul>
</li>
<li class="li">Kanban teams support: <ul class="ul" id="store-itbm-rn-strategic-planning__ul_rkz_4yq_cfc">
<li class="li">Kanban configuration is added to the list of available default EAP configurations.</li>
<li class="li">Teasms that do not follow a regular iteration to plan and deliver their work can utilize the Kanban configuration to flexibly manage their work.</li>
<li class="li">Portfolio-level and Team-level dashboards are available for teams working in the Kanban style.</li>
</ul>
</li>
</ul>
</li>
</ul></li>
<li class="li">Portfolio Plan views <ul class="ul">
<li class="li">Create, edit, and switch between views with display preferences such as column selection, grouping, and filtering for portfolio plans</li>
<li class="li">Ability to create personal views that are private to you, or public views that can be shared with stakeholders who have access to the portfolio plan</li>
<li class="li">The portfolio plan view saves your display preferences across the Prioritization, Roadmap, Capacity, and Financials tabs</li>
</ul>
</li>
<li class="li">Dashboards <ul class="ul">
<li class="li">Use dashboards to view key data and metrics, enabling you to monitor performance, track progress, and make informed decisions related to ideas, feedback, strategy, planning, and execution.</li>
<li class="li">Each widget within a dashboard displays key data and metrics and may include visualizations. The default available dashboards are the Product Idea Dashboard, Feedback Dashboard, Strategy Execution Dashboard,
and Execution Dashboard.</li>
<li class="li">Use the out-of-the-box dashboards or create your own dashboards based on your requirements.</li>
</ul>
</li>
<li class="li">Scenario Planning <ul class="ul">
<li class="li">Define portfolio budget as the target, and do a cost-benefit analysis by trying out different budget combinations for the work items</li>
<li class="li">Populate the budget bottom-up from the forecast or enter a top-down budget value to evaluate different budget approval scenarios</li>
<li class="li">Choose to simulate budget allocation for various time scales like month, quarter, year, or total plan timeline</li>
<li class="li">Flexibility to do financial planning by capex/opex or at additional granularity by labor, software, hardware, and other various categories</li>
<li class="li">Visualize the differences in financials between multiple scenarios through the compare scenarios screen</li>
<li class="li">Auto-populate the approved budget on work items on scenario approval</li>
<li class="li">Optionally convert the prioritized demands to projects on scenario approval</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.5.0 - February 2025</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_ih2_5v2_d2c">
<li class="li">Lenses <ul class="ul" id="store-itbm-rn-strategic-planning__ul_q32_5v2_d2c">
<li class="li">Align with the business strategy using the Digital Product lens to plan, prioritize, and roadmap work for your digital products</li>
</ul>
</li>
<li class="li">Enterprise Agile Planning <ul class="ul" id="store-itbm-rn-strategic-planning__ul_r32_5v2_d2c">
<li class="li">Usability: Accessibility improvements for the configuration panel and the ability to edit important fields of EAP planning items</li>
<li class="li">Functional: Support for real-time collaboration in docs associated with EAP planning items and iterations</li>
</ul>
</li>
<li class="li">Financial Planning <ul class="ul" id="store-itbm-rn-strategic-planning__ul_s32_5v2_d2c">
<li class="li">View rolled-up financial costs and benefits data of planning items in the new 'Financials' tab to integrate financial insights into your planning and improve decision-making</li>
<li class="li">Analyze financial data for Epics, Demands, and Projects at the portfolio level across varied time scales and ranges for greater flexibility</li>
<li class="li">Monitor Budget, Forecast, Budget vs Forecast Variance, Planned, Actuals, and Remaining Estimates by expense or cost type to improve visibility and precision in financial management</li>
<li class="li">Track Planned, Actuals, and Variance of monetary benefits to maximize ROI and align financial outcomes with business goals</li>
<li class="li">Record estimates and actuals of monetary and non-monetary benefits for planning items using the new Monetary Benefit Plans and Non-Monetary Benefit Plans tabs on the Record details page</li>
</ul>
</li>
</ul></li>
<li class="li">Fixed:</li>
<li class="li">
<ul class="ul" id="store-itbm-rn-strategic-planning__ul_dwq_5v2_d2c">
<li class="li">Goals in SPW <ul class="ul" id="store-itbm-rn-strategic-planning__ul_ewq_5v2_d2c">
<li class="li">Align work option is disabled for read-only users of the portfolio plan</li>
<li class="li">Display unique cards for aligned work under Goals when work is tied to multiple targets of the goal</li>
<li class="li">Refresh issue for the Actuals to Date widget in the Progress tab of the target</li>
</ul></li>
<li class="li">Feedback <ul class="ul" id="store-itbm-rn-strategic-planning__ul_fwq_5v2_d2c">
<li class="li">Feedback cards view rendering with images and texts</li>
<li class="li">Feedback list view deletion fixes</li>
<li class="li">Graceful handling of access to product feedback collections</li>
</ul></li>
</ul>
</li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.3.2 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Enterprise Agile planning:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_j14_b4v_2dc">
<li class="li">New: Usability improvements <ul class="ul" id="store-itbm-rn-strategic-planning__ul_ab4_b4v_2dc">
<li class="li">Planning board: Epic methodology dictates "State" columns</li>
<li class="li">Backlog & Settings: Easier to break-down work items for example: Epics to Stories</li>
</ul>
</li>
<li class="li">Fixed: Accessibility</li>
</ul></li>
<li class="li">Portfolio Planning (Goals, Planning, Scoring, and Free-form roadmaps):</li>
<li class="li">
<ul class="ul" id="store-itbm-rn-strategic-planning__ul_b3r_c4v_2dc">
<li class="li">New: <ul class="ul" id="store-itbm-rn-strategic-planning__ul_c3r_c4v_2dc">
<li class="li">Ability to create new targets while creating new goal allowing seamless creation of Goals and targets</li>
<li class="li">Ability to have daily, weekly, and monthly breakdowns of targets apart from quarterly and yearly</li>
<li class="li">The Progress tab in the target side panel displays a graphical visualization of the target's progress for the target's duration</li>
<li class="li">Ability to easily enter or update actuals for the target through the side panel, cell context menu, or target breakdowns related list in target full details record page</li>
<li class="li">Ability to view historical updates of target actuals</li>
<li class="li">Activity stream is enabled in the Target and Goals full details record page</li>
<li class="li">Use the Target distribution dropdown section to view the cumulative/noncumulative target value distribution over the time period in the create target modal</li>
<li class="li">Ability to create a duplicate of Goals and targets in the List or Hierarchy view</li>
<li class="li">View child items of Epics (or any EAP entity) within SPW as per the hierarchy setup in EAP</li>
</ul>
</li>
<li class="li">Changed: <ul class="ul" id="store-itbm-rn-strategic-planning__ul_d3r_c4v_2dc">
<li class="li">The List and Hierarchy tabs have been moved under a new tab, Goals and targets, for a better UI experience while switching between the List and Hierarchy views</li>
<li class="li">The Breakdown intervalfield has been removed and target breakdown creation is driven only by theCheck-in frequency field</li>
<li class="li">Migration job (Migrate BreakdownInterval To Checkinfrequency) to enable upgrade customers for a seamless transition from breakdown interval to check-in frequency</li>
<li class="li">Ability to modify the Unit of measure, Start value, Final target value, Check-in frequency, and Target value distribution without any data loss</li>
<li class="li">Renamed the label Copy <planning item type> to Duplicate in the Prioritization page for planning items and in the Goals page for goals and target</li>
<li class="li">Renamed the label Copy roadmap to Duplicate roadmap in the free-form roadmap</li>
<li class="li">Renamed the label Copy portfolio plan to Duplicate portfolio plan in the portfolio plan actions of the portfolio plan header</li>
<li class="li">Label changes: <ul class="ul" id="store-itbm-rn-strategic-planning__ul_e3r_c4v_2dc">
<li class="li">Review frequencytoCheck-in frequency</li>
<li class="li">Base valuetoStart value</li>
<li class="li">Target valuetoFinal target value</li>
<li class="li">Actual valuetoActuals to date</li>
<li class="li">Review due datetoCheck-in due date</li>
</ul>
</li>
</ul></li>
<li class="li">Removed: <ul class="ul" id="store-itbm-rn-strategic-planning__ul_f3r_c4v_2dc">
<li class="li">TheBreakdown intervalandCumulative target fields are deprecated</li>
<li class="li">The Fortnightly option in Check-in frequency (formerly known as Review Frequency) is no longer supported</li>
</ul></li>
</ul>
</li>
<li class="li">Feedback:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_ekj_d4v_2dc">
<li class="li">Changed: <ul class="ul" id="store-itbm-rn-strategic-planning__ul_b5g_d4v_2dc">
<li class="li">Renamed Product Feedback to Feedback</li>
<li class="li">Display 20 feedback or product idea records in their respective lists</li>
<li class="li">Display most recently created feedback/product idea records on the top in the feedback/product idea list</li>
</ul></li>
</ul></li>
<li class="li">Capacity Planning:</li>
<li class="li">
<ul class="ul" id="store-itbm-rn-strategic-planning__ul_rvc_24v_2dc">
<li class="li">New:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_svc_24v_2dc">
<li class="li">Select primary attribute to automatically populate resource criteria from the resource assignments of the prioritized planning items.</li>
</ul>
</li>
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_tvc_24v_2dc">
<li class="li">View the capacity details for only prioritized planning items.</li>
<li class="li">Improved user experience to view the total capacity and total estimate of resource types in the Capacity Planning screen.</li>
</ul>
</li>
</ul>
</li>
<li class="li">Financials:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_pg2_34v_2dc">
<li class="li">New:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_eqw_24v_2dc">
<li class="li">View cost plans, expense lines, budget, and financial baselines of sub projects at parent project level. View the financial performance of a project using the rolled up planned and actuals costs in the
widgets of parent projects.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.2.0 - August 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_cfn_hyy_dcc">
<li class="li">Enterprise Agile planning <ul class="ul" id="store-itbm-rn-strategic-planning__ul_ign_hyy_dcc">
<li class="li">Usability improvements <ul class="ul" id="store-itbm-rn-strategic-planning__ul_jgn_hyy_dcc">
<li class="li">Planning board: Persistence of user selections in the planning board, Work item type toggle on ART Planning Board</li>
<li class="li">Backlog & Settings:Create Next PI" and "Create Next Sprint" to auto pre-pend team's specific text,Updated List view to show capacity, OOB configurations to be SAFe 6.0 compatible</li>
<li class="li">Agile team members and managers now have a centralised location to store documents associated withplanning items (e.g., epics, capabilities, features and stories)</li>
<li class="li">Agile team members and managers now have a centralised location to store documents associated withAgile teams (e.g., ST, ART, Team)</li>
</ul>
</li>
<li class="li">Guided setup based migration for Scaled Agile (Essential and Portfolio SAFe) to Enterprise Agile Planning (work items, iterations and team structures)</li>
</ul>
</li>
<li class="li">Feedback <ul class="ul" id="store-itbm-rn-strategic-planning__ul_grt_hyy_dcc">
<li class="li">Pin the feedback filter cards to quickly access the important ones</li>
<li class="li">Share and edit the feedback filters from the landing page cards view</li>
<li class="li">Share and edit the feedback filter from within the filtered feedback page</li>
<li class="li">Side panel to display the preview of the feedback & product idea record</li>
</ul>
</li>
<li class="li">Goals in Strategic Planning Workspace <ul class="ul" id="store-itbm-rn-strategic-planning__ul_oq2_3yy_dcc">
<li class="li">Improved demarcation between Goals-Target sets allowing seamless navigation for users</li>
<li class="li">Export Goals-Target list as flat list in Excel/CSV from the download icon in the side panel</li>
<li class="li">Increased character limits for Goals & Target names</li>
</ul>
</li>
<li class="li">Financials on planning item records <ul class="ul" id="store-itbm-rn-strategic-planning__ul_gkm_3yy_dcc">
<li class="li">New Budget allocation capability for portfolio managers that allows budget to be allocated for shorter time periods like fiscal period or quarter apart from years</li>
<li class="li">New budget vs cost comparison view for planning item owners to compare their latest costs with the approved budget to identify budget overruns</li>
<li class="li">Ability to categorize resource assignments as Capital or operational expenditure for more accurate categorization of labor costs generated for the demands or projects</li>
<li class="li">Migration capability for admins to move the budget data for on-going demands or projects from classic experience into the next experience supporting customers to adopt the next experience easily</li>
<li class="li">Compare simple financials data captured in financial baselines using the new compare baselines view for planning items</li>
</ul>
</li>
<li class="li">Scenario Planning: <ul class="ul" id="store-itbm-rn-strategic-planning__ul_a2s_3yy_dcc">
<li class="li">Create multiple scenarios of the changes to your portfolio plan in a simulation mode to try out different combination of prioritization lists and planning item timelines</li>
<li class="li">Review the goals alignment of the in-plan items to ensure delivery of your organizational outcomes</li>
<li class="li">Compare multiple scenarios between each other to analyze different trade off decisions made between scenarios and determine the best plan</li>
<li class="li">Approve the optimal scenario to revise the live portfolio plan with the scenario dates as approved dates ensuring the creation of best possible portfolio plan</li>
<li class="li">View approved scenarios in read only mode for future reference</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.1.3 - June 2024</dt>
<dd class="dd">Fixed: The Generative AI summary card on the feedback record page (In Product Feedback) will only be shown if the Gen-AI feature is enabled.</dd>
<dt class="dt dlterm">Version 4.1.2 - May 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Portfolio Planning <ul class="ul">
<li class="li">Use the Project Program lens to plan, prioritize, and roadmap work of the programs or portfolios.</li>
<li class="li">Support for inline editing of tags in the prioritization list view</li>
<li class="li">Support for filtering tags in the quick filters in a portfolio plan</li>
</ul>
</li>
<li class="li">Product Feedback <ul class="ul">
<li class="li">Feedback filters to group feedback by a custom filter criteria. Product managers can create and organize product feedback based on the filter criteria, helping them analyze feedback.</li>
<li class="li">Importance field added on feedback table.</li>
</ul>
</li>
<li class="li">Goals <ul class="ul">
<li class="li">Ability to align work to targets, along with goals.</li>
<li class="li">Display aligned work items in the side panel of goals and targets (View aligned work option in context menu) with the ability to add/remove work items and the ability to search the item card with name,
owner, and planning item type.</li>
<li class="li">The Primary target field has been added too all planning item forms.</li>
<li class="li">Contributors from the goal will be copied over to the target of that goal and can be modified as required.</li>
</ul>
</li>
<li class="li">Enterprise Agile Planning <ul class="ul">
<li class="li">Added a 'Home' tab to all the team levels to display the metrics and progress for the corresponding level.</li>
<li class="li">Enhanced Planning board and Backlog functionality to provide options for personalization and display metrics (ex: Capacity utilized) for each iteration.</li>
</ul>
</li>
</ul>
</li>
<li class="li">Changed <ul class="ul">
<li class="li">The Goal Relationship related list in the planning item has been renamed to Goal/Target Relationship.</li>
<li class="li">The Primary goal field in Goal Relationship (m:m) table has been renamed to Primary.</li>
<li class="li">The Goal and Target columns in the List view of Goals have been merged into one column, Goals and targets.</li>
<li class="li">The default value for the Cumulative target field has been changed to true on the Target form. The Target value is cumulatively distributed across the quarters for cumulative targets.</li>
<li class="li">The "Actual Value Source Configuration" section has been renamed to "Target Automation". Also, the Automate actual value option has been moved to the Target Automation section on the Target form.</li>
</ul>
</li>
<li class="li">Removed: Overview tab for product ideas.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 4.0.2 - February 2024</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-strategic-planning__ul_akn_3k4_21c">
<li class="li">New:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_ivr_vk4_21c">
<li class="li">Enterprise Agile Planning<ul class="ul" id="store-itbm-rn-strategic-planning__ul_yll_wk4_21c">
<li class="li">Strategic planning is now dependent on"com.snc.sdlc.agile.2.0" family plugin.</li>
<li class="li">Support multiple agile teams and their scaling needs within a single instance using flexible work and team hierarchies.</li>
<li class="li">Plan and track work across teams with insights into dependencies, using the new Planning Board.</li>
<li class="li">Prioritize work items and schedule them into iterations such as Planning Intervals or Sprints using the new Backlog.</li>
<li class="li">Ensure alignment with the evolving needs of the organization by flexibly upgrading your Agile configuration.</li>
<li class="li">Lenses:The business capability lens is introduced to plan, prioritize, and roadmap the work for their business applications and business capabilities.</li>
</ul></li>
<li class="li">Financial Planning<ul class="ul" id="store-itbm-rn-strategic-planning__ul_rjs_wk4_21c">
<li class="li">Quickly view the financial totals like Estimate at completion, Budget, EAC vs Budget variance, Planned cost, and Actuals to date using the new widgets in the financials tab of planning items like
projects, demands, and epics</li>
<li class="li">Export the latest financial data and the baseline comparison data to Excel or CSV</li>
<li class="li">View or edit the cost plans and expense lines using a wider side panel</li>
<li class="li">Delete any incorrect or unwanted cost plans using the 'delete' option under the 3-dot menu in the grid</li>
<li class="li">Save the user preferences for show/hide columns, changed column width or time scale</li>
<li class="li">Add new expense lines for an un-planned cost type using a 'New Expense line' option</li>
<li class="li">Generate labor costs automatically for demands based on resource assignments using an updated 'Generate labor costs for demands and projects' scheduler</li>
</ul></li>
<li class="li">Product Feedback<ul class="ul" id="store-itbm-rn-strategic-planning__ul_upz_wk4_21c">
<li class="li">Sentiment widgets help determine product performance</li>
<li class="li">Link feedback and Product ideas to any entity (ITSM incident, CSM cases, etc.)</li>
<li class="li">Configurable pill filter for Product ideas and Feedback overview page</li>
<li class="li">Product idea and feedback list view page support inline edit</li>
<li class="li">Scoring</li>
<li class="li">Personalize the side panel to display selected columns stacked at the top of the list followed by the unselected columns sorted in alphabetical order.</li>
<li class="li">Display Confidence and Effort attributes of the RICE framework in colored pills</li>
<li class="li">Search and select your scoring framework from the Scoring framework window in the Add details step of the portfolio plan creation wizard</li>
<li class="li">Filter items in the scoring or planning grid based on scoring attributes.</li>
</ul></li>
</ul></li>
<li class="li">Changed:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_omw_xk4_21c">
<li class="li">Scoring<ul class="ul" id="store-itbm-rn-strategic-planning__ul_u1j_yk4_21c">
<li class="li">System administrators can modify or deactivate the OOB scoring frameworks.</li>
<li class="li">On the Scoring Framework Attribute form, the Advanced view has been removed and all the fields and options have been moved to the default view</li>
<li class="li">Quickly rearrange the position or order of columns by horizontal drag and drop of in the scoring grid.</li>
</ul></li>
<li class="li">Goals (OKRs)<ul class="ul" id="store-itbm-rn-strategic-planning__ul_whp_yk4_21c">
<li class="li">Display symbols for units of measure for the KRs/targets in the List grid view of Goals.</li>
<li class="li">Personalize side panel changes - Display selected columns at the top of the panel followed by the unselected columns sorted in alphabetical order.</li>
<li class="li">The Personalize side panel now auto-closes after clicking the Apply button.</li>
</ul></li>
<li class="li">Prioritization<ul class="ul" id="store-itbm-rn-strategic-planning__ul_tgz_yk4_21c">
<li class="li">Enable inline editing in the Portfolio Plans list.</li>
<li class="li">Export planning items data of the portfolio planto Excel/CSV from the Prioritization grid.</li>
<li class="li">Delete a planning item from the Row context menu in the List view</li>
<li class="li">Move a planning item to the top or bottom in the List view to quickly change the order of planning items</li>
<li class="li">Personalize the side panel to display the selected columns stacked at the top of the list followed by the unselected columns sorted in alphabetical order.</li>
<li class="li">The side panel now auto-closes after clicking the Apply button</li>
<li class="li">The existing MoSCoW state values have been updated to1-Must Have,2-Should Have, and so on along with the icons.</li>
<li class="li">Quickly rearrange the order or position of columns in the grid by horizontal drag and drop of columns.</li>
</ul></li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_krf_zk4_21c">
<li class="li">Prioritization<ul class="ul" id="store-itbm-rn-strategic-planning__ul_xxl_zk4_21c">
<li class="li">Rank by any numeric or choice type attribute</li>
<li class="li">Rank or sort by Moscow column</li>
</ul></li>
<li class="li">Product Feedback<ul class="ul" id="store-itbm-rn-strategic-planning__ul_akr_zk4_21c">
<li class="li">Hyperlink of feedback number displayed in an alert message on creating feedback from Outlook add-in</li>
<li class="li">Feedback number hyperlink added to create a new feedback alert message</li>
<li class="li">Product idea number hyperlink added to create a new product idea alert message</li>
<li class="li">Completed demand is no longer available for linking with feedback/product idea</li>
<li class="li">Breadcrumb navigation fix</li>
<li class="li">Important information for upgrading</li>
<li class="li">Starting with v4.0.2, you can access the SPM Pro-licensed features only in Strategic Planning Workspace. If you own an SPM Pro license but still using the SPM Pro-licensed features (such as Goals,
Product Feedback, Hybrid portfolio planning, and additional lenses) in Portfolio Planning Workspace, you must install Strategic Planning to access such features.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.4.3 - December 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Fixed:<ul class="ul">
<li class="li">Resolved an issue where the re-ranking of product ideas in a portfolio plan was not working as expected.</li>
<li class="li">The Moscow field in planning items now has new choice values, with the old values being deprecated. This update changes the understanding of planning item ranking in a portfolio plan based on the Moscow
field.</li>
<li class="li">Addressed a visibility issue with the Related Item tab under Feedback/Product Idea. The tab is now displayed as intended.</li>
<li class="li">The "Unaligned goals" row in the Hierarchy tab doesn't disappear even when there are no unaligned goals.</li>
<li class="li">A few of the user interface issues w.r.t. colors and alignment have been fixed.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.4.0 - November 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Scoring Frameworks <ul class="ul">
<li class="li">Ability to associate scoring framework to portfolio plan in the Add Details step of portfolio plan creation/updation wizard.</li>
<li class="li">Scoring module to enable scoring of your work and strategic items based on OOB or custom scoring frameworks</li>
<li class="li">Scoring Frameworks list page and ability to create new custom scoring frameworks by sn_align_core_apw_admin personas.</li>
</ul></li>
<li class="li">Rank the items in the Prioritization list <ul class="ul">
<li class="li">Ability to rank the items in the prioritization screen based on score or any numeric or choice type planning item attribute such as Planned Cost, Priority, etc.</li>
</ul></li>
<li class="li">Read-only role <ul class="ul">
<li class="li">Read-only role to access portfolio planning in view-only mode. The users with this role won't be able to create or edit portfolio plans and planning items.</li>
</ul></li>
<li class="li">Portfolio Plan changes <ul class="ul">
<li class="li">Copy portfolio plan</li>
<li class="li">Copy an item from the prioritization list</li>
<li class="li">Save the timescale selection on the roadmap timeline view</li>
<li class="li">New free-from roadmap configuration to control what tables to be availalbe for free-form roadmapping</li>
</ul></li>
<li class="li">Financials <ul class="ul">
<li class="li">Create financial baselines on demand or automatically to capture the status of financial costs at any given time.</li>
<li class="li">Compare any two financial baselines to easily analyze the changes in cost and report what has caused the variance and when it occurred.</li>
<li class="li">Generate attribute-based labor costs for Demands based on the new resource assignments capability which enables flexible reporting of labor costs for your organizational needs.</li>
<li class="li">Provide high-level cost estimates to Epics using the new financials section in the Details tab</li>
</ul></li>
<li class="li">Capacity Planning <ul class="ul">
<li class="li">Use rank of planning items for resource fulfillment in capacity planning.</li>
<li class="li">Filter on planning items in capacity planning.</li>
<li class="li">Warning icons and their interactions in capacity planning.</li>
</ul></li>
</ul></li>
<li class="li">Changed: Validations have been added for the 'sn_align_ws.spw_financial_user' role, for users to access financial data such as Planned costs, Actual costs, etc., on the Prioritization list.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 3.0.0 - August 2023</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-strategic-planning__ul_i3w_klr_hyb">
<li class="li">New:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_mqz_klr_hyb">
<li class="li">Capacity Planning:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_qqf_nlr_hyb">
<li class="li">Configure the attributes to work with capacity planning using the planning attributes.</li>
<li class="li">Generate capacity for the teams and different attribute combinations who work on items in a portfolio.</li>
<li class="li">Regenerate the capacity to view the latest data.</li>
<li class="li">Add high-level effort estimates using resource assignments on planning items to do capacity planning.</li>
<li class="li">Define the set of resources to create capacity plans.</li>
<li class="li">You can quickly view the work items and the capacity by attributes and teams along with the deficit/surplus in one view.</li>
</ul></li>
<li class="li">Product Feedback:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_y4c_rlr_hyb">
<li class="li">Integrate the Product Feedback module in the Strategic Planning application and update the product development process.</li>
<li class="li">Improve product discovery by consolidating and analyzing feedback from various sources in a single workspace.</li>
<li class="li">View the Trends and Statistics dashboards and take corrective actions on customer feedback.</li>
<li class="li">Create and link feedback or a product idea to an epic, demand, or project.</li>
<li class="li">A Microsoft Outlook add-in for submitting feedback.</li>
</ul></li>
<li class="li">The document component is integrated for better collaboration. It also provides support for embedding a Miro board.</li>
<li class="li">Financials:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_gkk_zlr_hyb">
<li class="li">Create cost plans and expense lines for Financial planning of Demands, Projects, and Epics.</li>
<li class="li">Generate labor costs based on the resource assignments done for the Demands, Projects, and Epics.</li>
</ul></li>
<li class="li">Goals:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_ssn_bmr_hyb">
<li class="li">Updated the dashboard within the goals module to provide more actionable insights on goals and targets within a portfolio plan.</li>
<li class="li">Ability to set quarterly intervals/breakdowns for long-term targets to easily update and manage the targets. Ability to add remarks to capture the highlights for the actual value update on targets.</li>
</ul></li>
<li class="li">Prioritization and Roadmap: Add quick filters on Prioritization and Roadmap tabs for a consistent data experience in different views of these tabs. Filters can be applied only to choice-list and reference-type
fields.</li>
<li class="li">User roles: New user roles for Goals, Product feedback, Capacity, and financials.</li>
</ul></li>
<li class="li">Changed: Portfolio plan creation: Add sets of filters using the multiple condition builder while creating a portfolio plan.</li>
<li class="li">Removed:<ul class="ul" id="store-itbm-rn-strategic-planning__ul_p52_mmr_hyb">
<li class="li">Column-level filters from the Prioritization tab.</li>
<li class="li">Filters from the side panel of the Roadmap tab.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.1.0 - May 2023</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Plan high-level strategic items such as initiatives and strategic programs.</li>
<li class="li">View portfolio plan roadmap and free-form roadmap on a Kanban board, in addition to the timeline view.</li>
<li class="li">Diagnostics for lens setup, planning items global rank population, and high-level planning setup to help ServiceNow admin troubleshoot the data discrepancies and fix them quickly.</li>
<li class="li">New Kanban card on the Kanban board that displays more data similar to a roadmap bar.</li>
</ul></li>
<li class="li">Changed: Updated out-of-the-box lens ""Strategic Investments"" to enable the Initiatives and Strategic Program entities for planning.</li>
<li class="li">Fixed:<ul class="ul">
<li class="li">The Prioritization List and Kanban view will not display converted demands anymore.</li>
<li class="li">Business stakeholder behavior is corrected. They can no longer create milestones in the Strategic Planning workspace.</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 2.0.1 - February 2023</dt>
<dd class="dd">Strategic Planning ( formerly known as Alignment Planner Workspace) provides an end-to-end integrated planning experience that aligns strategy to execution by enabling business leaders to define and track goals across the
organization; gather, review, and prioritize work that aligns with the strategy and commit to them once they are on the roadmap all in a single platform. Strategic Plannings flexible design supports Agile, hybrid, and
waterfall planning methodologies and allows planners to visualize, manage, and share their portfolio plans.</dd>
</dl>
</section>
</div>
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-strategic-planning.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-strategic-planning.html\"><body id=\"store-itbm-rn-strategic-planning\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-strategic-planning\" aria-labelledby=\"title_store-itbm-rn-strategic-planning\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-strategic-planning\">Strategic Planning release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Strategic Planning application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-strategic-planning__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d520060e58\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 4.8.0 - August 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_uys_qxn_bgc\">\n <li class=\"li\">Financials:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_bct_sxn_bgc\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_uxn_rxn_bgc\">\n <li class=\"li\">Ability to do financial planning on any planning item like Feature, Capabilities etc</li>\n <li class=\"li\">No dependency on integration with task tables for enabling financials on projects, demands and epics planning items</li>\n <li class=\"li\">New 'Display modes' on record financials page to view planned costs and planned vs actuals for all fiscal period</li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_lyl_sxn_bgc\">\n <li class=\"li\">Cost plan and breakdowns honor ACLs in the new Financials page</li>\n <li class=\"li\">Inactive goals will not be displayed when looked up for in primary goal reference field in planning item form or parent goal reference field in goals form.</li>\n <li class=\"li\">Performance improvement on loading Dashboard and Goals tab in portfolio plans in Strategic Planning Workspace.</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Portfolio Plans:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_bsr_5xn_bgc\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_crq_txn_bgc\">\n <li class=\"li\">Different milestone types are now represented with distinct icons.</li>\n <li class=\"li\">Quick filters now support both string and boolean type conditions.</li>\n <li class=\"li\">Roadmap bars display consistent colors across portfolio plans when grouped by the same attribute.</li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_dnm_5xn_bgc\">\n <li class=\"li\">The milestone bar now stays fixed at the top of the roadmap during scrolling.</li>\n <li class=\"li\">The milestone limit for roadmap items has been increased from 50 to 100.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.7.0 - May 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-strategic-planning__latest-store-itbm-rn-strategic-planning\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_ekz_4yq_cfc\">\n <li class=\"li\">Enterprise Agile planning <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_pkz_4yq_cfc\">\n <li class=\"li\">Cycle time report: <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_qkz_4yq_cfc\">\n <li class=\"li\">Analyze progression of stories at the team level using the new cycle time report</li>\n <li class=\"li\">Visualise the time taken to complete the stories relative to their planned effort (story points)</li>\n <li class=\"li\">Cycle time report is available for Yokohoama release and later.</li>\n </ul>\n </li>\n <li class=\"li\">Kanban teams support: <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_rkz_4yq_cfc\">\n <li class=\"li\">Kanban configuration is added to the list of available default EAP configurations.</li>\n <li class=\"li\">Teasms that do not follow a regular iteration to plan and deliver their work can utilize the Kanban configuration to flexibly manage their work.</li>\n <li class=\"li\">Portfolio-level and Team-level dashboards are available for teams working in the Kanban style.</li>\n </ul>\n </li>\n </ul>\n </li>\n </ul></li>\n <li class=\"li\">Portfolio Plan views <ul class=\"ul\">\n <li class=\"li\">Create, edit, and switch between views with display preferences such as column selection, grouping, and filtering for portfolio plans</li>\n <li class=\"li\">Ability to create personal views that are private to you, or public views that can be shared with stakeholders who have access to the portfolio plan</li>\n <li class=\"li\">The portfolio plan view saves your display preferences across the Prioritization, Roadmap, Capacity, and Financials tabs</li>\n </ul>\n </li>\n <li class=\"li\">Dashboards <ul class=\"ul\">\n <li class=\"li\">Use dashboards to view key data and metrics, enabling you to monitor performance, track progress, and make informed decisions related to ideas, feedback, strategy, planning, and execution.</li>\n <li class=\"li\">Each widget within a dashboard displays key data and metrics and may include visualizations. The default available dashboards are the Product Idea Dashboard, Feedback Dashboard, Strategy Execution Dashboard,\n and Execution Dashboard.</li>\n <li class=\"li\">Use the out-of-the-box dashboards or create your own dashboards based on your requirements.</li>\n </ul>\n </li>\n <li class=\"li\">Scenario Planning <ul class=\"ul\">\n <li class=\"li\">Define portfolio budget as the target, and do a cost-benefit analysis by trying out different budget combinations for the work items</li>\n <li class=\"li\">Populate the budget bottom-up from the forecast or enter a top-down budget value to evaluate different budget approval scenarios</li>\n <li class=\"li\">Choose to simulate budget allocation for various time scales like month, quarter, year, or total plan timeline</li>\n <li class=\"li\">Flexibility to do financial planning by capex/opex or at additional granularity by labor, software, hardware, and other various categories</li>\n <li class=\"li\">Visualize the differences in financials between multiple scenarios through the compare scenarios screen</li>\n <li class=\"li\">Auto-populate the approved budget on work items on scenario approval</li>\n <li class=\"li\">Optionally convert the prioritized demands to projects on scenario approval</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.5.0 - February 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_ih2_5v2_d2c\">\n <li class=\"li\">Lenses <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_q32_5v2_d2c\">\n <li class=\"li\">Align with the business strategy using the Digital Product lens to plan, prioritize, and roadmap work for your digital products</li>\n </ul>\n </li>\n <li class=\"li\">Enterprise Agile Planning <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_r32_5v2_d2c\">\n <li class=\"li\">Usability: Accessibility improvements for the configuration panel and the ability to edit important fields of EAP planning items</li>\n <li class=\"li\">Functional: Support for real-time collaboration in docs associated with EAP planning items and iterations</li>\n </ul>\n </li>\n <li class=\"li\">Financial Planning <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_s32_5v2_d2c\">\n <li class=\"li\">View rolled-up financial costs and benefits data of planning items in the new 'Financials' tab to integrate financial insights into your planning and improve decision-making</li>\n <li class=\"li\">Analyze financial data for Epics, Demands, and Projects at the portfolio level across varied time scales and ranges for greater flexibility</li>\n <li class=\"li\">Monitor Budget, Forecast, Budget vs Forecast Variance, Planned, Actuals, and Remaining Estimates by expense or cost type to improve visibility and precision in financial management</li>\n <li class=\"li\">Track Planned, Actuals, and Variance of monetary benefits to maximize ROI and align financial outcomes with business goals</li>\n <li class=\"li\">Record estimates and actuals of monetary and non-monetary benefits for planning items using the new Monetary Benefit Plans and Non-Monetary Benefit Plans tabs on the Record details page</li>\n </ul>\n </li>\n </ul></li>\n <li class=\"li\">Fixed:</li>\n <li class=\"li\">\n <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_dwq_5v2_d2c\">\n <li class=\"li\">Goals in SPW <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_ewq_5v2_d2c\">\n <li class=\"li\">Align work option is disabled for read-only users of the portfolio plan</li>\n <li class=\"li\">Display unique cards for aligned work under Goals when work is tied to multiple targets of the goal</li>\n <li class=\"li\">Refresh issue for the Actuals to Date widget in the Progress tab of the target</li>\n </ul></li>\n <li class=\"li\">Feedback <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_fwq_5v2_d2c\">\n <li class=\"li\">Feedback cards view rendering with images and texts</li>\n <li class=\"li\">Feedback list view deletion fixes</li>\n <li class=\"li\">Graceful handling of access to product feedback collections</li>\n </ul></li>\n </ul>\n </li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.3.2 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Enterprise Agile planning:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_j14_b4v_2dc\">\n <li class=\"li\">New: Usability improvements <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_ab4_b4v_2dc\">\n <li class=\"li\">Planning board: Epic methodology dictates "State" columns</li>\n <li class=\"li\">Backlog & Settings: Easier to break-down work items for example: Epics to Stories</li>\n </ul>\n </li>\n <li class=\"li\">Fixed: Accessibility</li>\n </ul></li>\n <li class=\"li\">Portfolio Planning (Goals, Planning, Scoring, and Free-form roadmaps):</li>\n <li class=\"li\">\n <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_b3r_c4v_2dc\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_c3r_c4v_2dc\">\n <li class=\"li\">Ability to create new targets while creating new goal allowing seamless creation of Goals and targets</li>\n <li class=\"li\">Ability to have daily, weekly, and monthly breakdowns of targets apart from quarterly and yearly</li>\n <li class=\"li\">The Progress tab in the target side panel displays a graphical visualization of the target's progress for the target's duration</li>\n <li class=\"li\">Ability to easily enter or update actuals for the target through the side panel, cell context menu, or target breakdowns related list in target full details record page</li>\n <li class=\"li\">Ability to view historical updates of target actuals</li>\n <li class=\"li\">Activity stream is enabled in the Target and Goals full details record page</li>\n <li class=\"li\">Use the Target distribution dropdown section to view the cumulative/noncumulative target value distribution over the time period in the create target modal</li>\n <li class=\"li\">Ability to create a duplicate of Goals and targets in the List or Hierarchy view</li>\n <li class=\"li\">View child items of Epics (or any EAP entity) within SPW as per the hierarchy setup in EAP</li>\n </ul>\n </li>\n <li class=\"li\">Changed: <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_d3r_c4v_2dc\">\n <li class=\"li\">The List and Hierarchy tabs have been moved under a new tab, Goals and targets, for a better UI experience while switching between the List and Hierarchy views</li>\n <li class=\"li\">The Breakdown intervalfield has been removed and target breakdown creation is driven only by theCheck-in frequency field</li>\n <li class=\"li\">Migration job (Migrate BreakdownInterval To Checkinfrequency) to enable upgrade customers for a seamless transition from breakdown interval to check-in frequency</li>\n <li class=\"li\">Ability to modify the Unit of measure, Start value, Final target value, Check-in frequency, and Target value distribution without any data loss</li>\n <li class=\"li\">Renamed the label Copy <planning item type> to Duplicate in the Prioritization page for planning items and in the Goals page for goals and target</li>\n <li class=\"li\">Renamed the label Copy roadmap to Duplicate roadmap in the free-form roadmap</li>\n <li class=\"li\">Renamed the label Copy portfolio plan to Duplicate portfolio plan in the portfolio plan actions of the portfolio plan header</li>\n <li class=\"li\">Label changes: <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_e3r_c4v_2dc\">\n <li class=\"li\">Review frequencytoCheck-in frequency</li>\n <li class=\"li\">Base valuetoStart value</li>\n <li class=\"li\">Target valuetoFinal target value</li>\n <li class=\"li\">Actual valuetoActuals to date</li>\n <li class=\"li\">Review due datetoCheck-in due date</li>\n </ul>\n </li>\n </ul></li>\n <li class=\"li\">Removed: <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_f3r_c4v_2dc\">\n <li class=\"li\">TheBreakdown intervalandCumulative target fields are deprecated</li>\n <li class=\"li\">The Fortnightly option in Check-in frequency (formerly known as Review Frequency) is no longer supported</li>\n </ul></li>\n </ul>\n </li>\n <li class=\"li\">Feedback:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_ekj_d4v_2dc\">\n <li class=\"li\">Changed: <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_b5g_d4v_2dc\">\n <li class=\"li\">Renamed Product Feedback to Feedback</li>\n <li class=\"li\">Display 20 feedback or product idea records in their respective lists</li>\n <li class=\"li\">Display most recently created feedback/product idea records on the top in the feedback/product idea list</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Capacity Planning:</li>\n <li class=\"li\">\n <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_rvc_24v_2dc\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_svc_24v_2dc\">\n <li class=\"li\">Select primary attribute to automatically populate resource criteria from the resource assignments of the prioritized planning items.</li>\n </ul>\n </li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_tvc_24v_2dc\">\n <li class=\"li\">View the capacity details for only prioritized planning items.</li>\n <li class=\"li\">Improved user experience to view the total capacity and total estimate of resource types in the Capacity Planning screen.</li>\n </ul>\n </li>\n </ul>\n </li>\n <li class=\"li\">Financials:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_pg2_34v_2dc\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_eqw_24v_2dc\">\n <li class=\"li\">View cost plans, expense lines, budget, and financial baselines of sub projects at parent project level. View the financial performance of a project using the rolled up planned and actuals costs in the\n widgets of parent projects.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.2.0 - August 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_cfn_hyy_dcc\">\n <li class=\"li\">Enterprise Agile planning <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_ign_hyy_dcc\">\n <li class=\"li\">Usability improvements <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_jgn_hyy_dcc\">\n <li class=\"li\">Planning board: Persistence of user selections in the planning board, Work item type toggle on ART Planning Board</li>\n <li class=\"li\">Backlog & Settings:Create Next PI" and "Create Next Sprint" to auto pre-pend team's specific text,Updated List view to show capacity, OOB configurations to be SAFe 6.0 compatible</li>\n <li class=\"li\">Agile team members and managers now have a centralised location to store documents associated withplanning items (e.g., epics, capabilities, features and stories)</li>\n <li class=\"li\">Agile team members and managers now have a centralised location to store documents associated withAgile teams (e.g., ST, ART, Team)</li>\n </ul>\n </li>\n <li class=\"li\">Guided setup based migration for Scaled Agile (Essential and Portfolio SAFe) to Enterprise Agile Planning (work items, iterations and team structures)</li>\n </ul>\n </li>\n <li class=\"li\">Feedback <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_grt_hyy_dcc\">\n <li class=\"li\">Pin the feedback filter cards to quickly access the important ones</li>\n <li class=\"li\">Share and edit the feedback filters from the landing page cards view</li>\n <li class=\"li\">Share and edit the feedback filter from within the filtered feedback page</li>\n <li class=\"li\">Side panel to display the preview of the feedback & product idea record</li>\n </ul>\n </li>\n <li class=\"li\">Goals in Strategic Planning Workspace <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_oq2_3yy_dcc\">\n <li class=\"li\">Improved demarcation between Goals-Target sets allowing seamless navigation for users</li>\n <li class=\"li\">Export Goals-Target list as flat list in Excel/CSV from the download icon in the side panel</li>\n <li class=\"li\">Increased character limits for Goals & Target names</li>\n </ul>\n </li>\n <li class=\"li\">Financials on planning item records <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_gkm_3yy_dcc\">\n <li class=\"li\">New Budget allocation capability for portfolio managers that allows budget to be allocated for shorter time periods like fiscal period or quarter apart from years</li>\n <li class=\"li\">New budget vs cost comparison view for planning item owners to compare their latest costs with the approved budget to identify budget overruns</li>\n <li class=\"li\">Ability to categorize resource assignments as Capital or operational expenditure for more accurate categorization of labor costs generated for the demands or projects</li>\n <li class=\"li\">Migration capability for admins to move the budget data for on-going demands or projects from classic experience into the next experience supporting customers to adopt the next experience easily</li>\n <li class=\"li\">Compare simple financials data captured in financial baselines using the new compare baselines view for planning items</li>\n </ul>\n </li>\n <li class=\"li\">Scenario Planning: <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_a2s_3yy_dcc\">\n <li class=\"li\">Create multiple scenarios of the changes to your portfolio plan in a simulation mode to try out different combination of prioritization lists and planning item timelines</li>\n <li class=\"li\">Review the goals alignment of the in-plan items to ensure delivery of your organizational outcomes</li>\n <li class=\"li\">Compare multiple scenarios between each other to analyze different trade off decisions made between scenarios and determine the best plan</li>\n <li class=\"li\">Approve the optimal scenario to revise the live portfolio plan with the scenario dates as approved dates ensuring the creation of best possible portfolio plan</li>\n <li class=\"li\">View approved scenarios in read only mode for future reference</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.1.3 - June 2024</dt>\n <dd class=\"dd\">Fixed: The Generative AI summary card on the feedback record page (In Product Feedback) will only be shown if the Gen-AI feature is enabled.</dd>\n \n \n <dt class=\"dt dlterm\">Version 4.1.2 - May 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Portfolio Planning <ul class=\"ul\">\n <li class=\"li\">Use the Project Program lens to plan, prioritize, and roadmap work of the programs or portfolios.</li>\n <li class=\"li\">Support for inline editing of tags in the prioritization list view</li>\n <li class=\"li\">Support for filtering tags in the quick filters in a portfolio plan</li>\n </ul>\n </li>\n <li class=\"li\">Product Feedback <ul class=\"ul\">\n <li class=\"li\">Feedback filters to group feedback by a custom filter criteria. Product managers can create and organize product feedback based on the filter criteria, helping them analyze feedback.</li>\n <li class=\"li\">Importance field added on feedback table.</li>\n </ul>\n </li>\n <li class=\"li\">Goals <ul class=\"ul\">\n <li class=\"li\">Ability to align work to targets, along with goals.</li>\n <li class=\"li\">Display aligned work items in the side panel of goals and targets (View aligned work option in context menu) with the ability to add/remove work items and the ability to search the item card with name,\n owner, and planning item type.</li>\n <li class=\"li\">The Primary target field has been added too all planning item forms.</li>\n <li class=\"li\">Contributors from the goal will be copied over to the target of that goal and can be modified as required.</li>\n </ul>\n </li>\n <li class=\"li\">Enterprise Agile Planning <ul class=\"ul\">\n <li class=\"li\">Added a 'Home' tab to all the team levels to display the metrics and progress for the corresponding level.</li>\n <li class=\"li\">Enhanced Planning board and Backlog functionality to provide options for personalization and display metrics (ex: Capacity utilized) for each iteration.</li>\n </ul>\n </li>\n </ul>\n </li>\n <li class=\"li\">Changed <ul class=\"ul\">\n <li class=\"li\">The Goal Relationship related list in the planning item has been renamed to Goal/Target Relationship.</li>\n <li class=\"li\">The Primary goal field in Goal Relationship (m:m) table has been renamed to Primary.</li>\n <li class=\"li\">The Goal and Target columns in the List view of Goals have been merged into one column, Goals and targets.</li>\n <li class=\"li\">The default value for the Cumulative target field has been changed to true on the Target form. The Target value is cumulatively distributed across the quarters for cumulative targets.</li>\n <li class=\"li\">The "Actual Value Source Configuration" section has been renamed to "Target Automation". Also, the Automate actual value option has been moved to the Target Automation section on the Target form.</li>\n </ul>\n </li>\n <li class=\"li\">Removed: Overview tab for product ideas.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 4.0.2 - February 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_akn_3k4_21c\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_ivr_vk4_21c\">\n <li class=\"li\">Enterprise Agile Planning<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_yll_wk4_21c\">\n <li class=\"li\">Strategic planning is now dependent on"com.snc.sdlc.agile.2.0" family plugin.</li>\n <li class=\"li\">Support multiple agile teams and their scaling needs within a single instance using flexible work and team hierarchies.</li>\n <li class=\"li\">Plan and track work across teams with insights into dependencies, using the new Planning Board.</li>\n <li class=\"li\">Prioritize work items and schedule them into iterations such as Planning Intervals or Sprints using the new Backlog.</li>\n <li class=\"li\">Ensure alignment with the evolving needs of the organization by flexibly upgrading your Agile configuration.</li>\n <li class=\"li\">Lenses:The business capability lens is introduced to plan, prioritize, and roadmap the work for their business applications and business capabilities.</li>\n </ul></li>\n <li class=\"li\">Financial Planning<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_rjs_wk4_21c\">\n <li class=\"li\">Quickly view the financial totals like Estimate at completion, Budget, EAC vs Budget variance, Planned cost, and Actuals to date using the new widgets in the financials tab of planning items like\n projects, demands, and epics</li>\n <li class=\"li\">Export the latest financial data and the baseline comparison data to Excel or CSV</li>\n <li class=\"li\">View or edit the cost plans and expense lines using a wider side panel</li>\n <li class=\"li\">Delete any incorrect or unwanted cost plans using the 'delete' option under the 3-dot menu in the grid</li>\n <li class=\"li\">Save the user preferences for show/hide columns, changed column width or time scale</li>\n <li class=\"li\">Add new expense lines for an un-planned cost type using a 'New Expense line' option</li>\n <li class=\"li\">Generate labor costs automatically for demands based on resource assignments using an updated 'Generate labor costs for demands and projects' scheduler</li>\n </ul></li>\n <li class=\"li\">Product Feedback<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_upz_wk4_21c\">\n <li class=\"li\">Sentiment widgets help determine product performance</li>\n <li class=\"li\">Link feedback and Product ideas to any entity (ITSM incident, CSM cases, etc.)</li>\n <li class=\"li\">Configurable pill filter for Product ideas and Feedback overview page</li>\n <li class=\"li\">Product idea and feedback list view page support inline edit</li>\n <li class=\"li\">Scoring</li>\n <li class=\"li\">Personalize the side panel to display selected columns stacked at the top of the list followed by the unselected columns sorted in alphabetical order.</li>\n <li class=\"li\">Display Confidence and Effort attributes of the RICE framework in colored pills</li>\n <li class=\"li\">Search and select your scoring framework from the Scoring framework window in the Add details step of the portfolio plan creation wizard</li>\n <li class=\"li\">Filter items in the scoring or planning grid based on scoring attributes.</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Changed:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_omw_xk4_21c\">\n <li class=\"li\">Scoring<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_u1j_yk4_21c\">\n <li class=\"li\">System administrators can modify or deactivate the OOB scoring frameworks.</li>\n <li class=\"li\">On the Scoring Framework Attribute form, the Advanced view has been removed and all the fields and options have been moved to the default view</li>\n <li class=\"li\">Quickly rearrange the position or order of columns by horizontal drag and drop of in the scoring grid.</li>\n </ul></li>\n <li class=\"li\">Goals (OKRs)<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_whp_yk4_21c\">\n <li class=\"li\">Display symbols for units of measure for the KRs/targets in the List grid view of Goals.</li>\n <li class=\"li\">Personalize side panel changes - Display selected columns at the top of the panel followed by the unselected columns sorted in alphabetical order.</li>\n <li class=\"li\">The Personalize side panel now auto-closes after clicking the Apply button.</li>\n </ul></li>\n <li class=\"li\">Prioritization<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_tgz_yk4_21c\">\n <li class=\"li\">Enable inline editing in the Portfolio Plans list.</li>\n <li class=\"li\">Export planning items data of the portfolio planto Excel/CSV from the Prioritization grid.</li>\n <li class=\"li\">Delete a planning item from the Row context menu in the List view</li>\n <li class=\"li\">Move a planning item to the top or bottom in the List view to quickly change the order of planning items</li>\n <li class=\"li\">Personalize the side panel to display the selected columns stacked at the top of the list followed by the unselected columns sorted in alphabetical order.</li>\n <li class=\"li\">The side panel now auto-closes after clicking the Apply button</li>\n <li class=\"li\">The existing MoSCoW state values have been updated to1-Must Have,2-Should Have, and so on along with the icons.</li>\n <li class=\"li\">Quickly rearrange the order or position of columns in the grid by horizontal drag and drop of columns.</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_krf_zk4_21c\">\n <li class=\"li\">Prioritization<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_xxl_zk4_21c\">\n <li class=\"li\">Rank by any numeric or choice type attribute</li>\n <li class=\"li\">Rank or sort by Moscow column</li>\n </ul></li>\n <li class=\"li\">Product Feedback<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_akr_zk4_21c\">\n <li class=\"li\">Hyperlink of feedback number displayed in an alert message on creating feedback from Outlook add-in</li>\n <li class=\"li\">Feedback number hyperlink added to create a new feedback alert message</li>\n <li class=\"li\">Product idea number hyperlink added to create a new product idea alert message</li>\n <li class=\"li\">Completed demand is no longer available for linking with feedback/product idea</li>\n <li class=\"li\">Breadcrumb navigation fix</li>\n <li class=\"li\">Important information for upgrading</li>\n <li class=\"li\">Starting with v4.0.2, you can access the SPM Pro-licensed features only in Strategic Planning Workspace. If you own an SPM Pro license but still using the SPM Pro-licensed features (such as Goals,\n Product Feedback, Hybrid portfolio planning, and additional lenses) in Portfolio Planning Workspace, you must install Strategic Planning to access such features.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.4.3 - December 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">Resolved an issue where the re-ranking of product ideas in a portfolio plan was not working as expected.</li>\n <li class=\"li\">The Moscow field in planning items now has new choice values, with the old values being deprecated. This update changes the understanding of planning item ranking in a portfolio plan based on the Moscow\n field.</li>\n <li class=\"li\">Addressed a visibility issue with the Related Item tab under Feedback/Product Idea. The tab is now displayed as intended.</li>\n <li class=\"li\">The "Unaligned goals" row in the Hierarchy tab doesn't disappear even when there are no unaligned goals.</li>\n <li class=\"li\">A few of the user interface issues w.r.t. colors and alignment have been fixed.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.4.0 - November 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Scoring Frameworks <ul class=\"ul\">\n <li class=\"li\">Ability to associate scoring framework to portfolio plan in the Add Details step of portfolio plan creation/updation wizard.</li>\n <li class=\"li\">Scoring module to enable scoring of your work and strategic items based on OOB or custom scoring frameworks</li>\n <li class=\"li\">Scoring Frameworks list page and ability to create new custom scoring frameworks by sn_align_core_apw_admin personas.</li>\n </ul></li>\n <li class=\"li\">Rank the items in the Prioritization list <ul class=\"ul\">\n <li class=\"li\">Ability to rank the items in the prioritization screen based on score or any numeric or choice type planning item attribute such as Planned Cost, Priority, etc.</li>\n </ul></li>\n <li class=\"li\">Read-only role <ul class=\"ul\">\n <li class=\"li\">Read-only role to access portfolio planning in view-only mode. The users with this role won't be able to create or edit portfolio plans and planning items.</li>\n </ul></li>\n <li class=\"li\">Portfolio Plan changes <ul class=\"ul\">\n <li class=\"li\">Copy portfolio plan</li>\n <li class=\"li\">Copy an item from the prioritization list</li>\n <li class=\"li\">Save the timescale selection on the roadmap timeline view</li>\n <li class=\"li\">New free-from roadmap configuration to control what tables to be availalbe for free-form roadmapping</li>\n </ul></li>\n <li class=\"li\">Financials <ul class=\"ul\">\n <li class=\"li\">Create financial baselines on demand or automatically to capture the status of financial costs at any given time.</li>\n <li class=\"li\">Compare any two financial baselines to easily analyze the changes in cost and report what has caused the variance and when it occurred.</li>\n <li class=\"li\">Generate attribute-based labor costs for Demands based on the new resource assignments capability which enables flexible reporting of labor costs for your organizational needs.</li>\n <li class=\"li\">Provide high-level cost estimates to Epics using the new financials section in the Details tab</li>\n </ul></li>\n <li class=\"li\">Capacity Planning <ul class=\"ul\">\n <li class=\"li\">Use rank of planning items for resource fulfillment in capacity planning.</li>\n <li class=\"li\">Filter on planning items in capacity planning.</li>\n <li class=\"li\">Warning icons and their interactions in capacity planning.</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Changed: Validations have been added for the 'sn_align_ws.spw_financial_user' role, for users to access financial data such as Planned costs, Actual costs, etc., on the Prioritization list.</li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 3.0.0 - August 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_i3w_klr_hyb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_mqz_klr_hyb\">\n <li class=\"li\">Capacity Planning:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_qqf_nlr_hyb\">\n <li class=\"li\">Configure the attributes to work with capacity planning using the planning attributes.</li>\n <li class=\"li\">Generate capacity for the teams and different attribute combinations who work on items in a portfolio.</li>\n <li class=\"li\">Regenerate the capacity to view the latest data.</li>\n <li class=\"li\">Add high-level effort estimates using resource assignments on planning items to do capacity planning.</li>\n <li class=\"li\">Define the set of resources to create capacity plans.</li>\n <li class=\"li\">You can quickly view the work items and the capacity by attributes and teams along with the deficit/surplus in one view.</li>\n </ul></li>\n <li class=\"li\">Product Feedback:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_y4c_rlr_hyb\">\n <li class=\"li\">Integrate the Product Feedback module in the Strategic Planning application and update the product development process.</li>\n <li class=\"li\">Improve product discovery by consolidating and analyzing feedback from various sources in a single workspace.</li>\n <li class=\"li\">View the Trends and Statistics dashboards and take corrective actions on customer feedback.</li>\n <li class=\"li\">Create and link feedback or a product idea to an epic, demand, or project.</li>\n <li class=\"li\">A Microsoft Outlook add-in for submitting feedback.</li>\n </ul></li>\n <li class=\"li\">The document component is integrated for better collaboration. It also provides support for embedding a Miro board.</li>\n <li class=\"li\">Financials:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_gkk_zlr_hyb\">\n <li class=\"li\">Create cost plans and expense lines for Financial planning of Demands, Projects, and Epics.</li>\n <li class=\"li\">Generate labor costs based on the resource assignments done for the Demands, Projects, and Epics.</li>\n </ul></li>\n <li class=\"li\">Goals:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_ssn_bmr_hyb\">\n <li class=\"li\">Updated the dashboard within the goals module to provide more actionable insights on goals and targets within a portfolio plan.</li>\n <li class=\"li\">Ability to set quarterly intervals/breakdowns for long-term targets to easily update and manage the targets. Ability to add remarks to capture the highlights for the actual value update on targets.</li>\n </ul></li>\n <li class=\"li\">Prioritization and Roadmap: Add quick filters on Prioritization and Roadmap tabs for a consistent data experience in different views of these tabs. Filters can be applied only to choice-list and reference-type\n fields.</li>\n <li class=\"li\">User roles: New user roles for Goals, Product feedback, Capacity, and financials.</li>\n </ul></li>\n <li class=\"li\">Changed: Portfolio plan creation: Add sets of filters using the multiple condition builder while creating a portfolio plan.</li>\n <li class=\"li\">Removed:<ul class=\"ul\" id=\"store-itbm-rn-strategic-planning__ul_p52_mmr_hyb\">\n <li class=\"li\">Column-level filters from the Prioritization tab.</li>\n <li class=\"li\">Filters from the side panel of the Roadmap tab.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.1.0 - May 2023</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\">\n <li class=\"li\">Plan high-level strategic items such as initiatives and strategic programs.</li>\n <li class=\"li\">View portfolio plan roadmap and free-form roadmap on a Kanban board, in addition to the timeline view.</li>\n <li class=\"li\">Diagnostics for lens setup, planning items global rank population, and high-level planning setup to help ServiceNow admin troubleshoot the data discrepancies and fix them quickly.</li>\n <li class=\"li\">New Kanban card on the Kanban board that displays more data similar to a roadmap bar.</li>\n </ul></li>\n <li class=\"li\">Changed: Updated out-of-the-box lens ""Strategic Investments"" to enable the Initiatives and Strategic Program entities for planning.</li>\n <li class=\"li\">Fixed:<ul class=\"ul\">\n <li class=\"li\">The Prioritization List and Kanban view will not display converted demands anymore.</li>\n <li class=\"li\">Business stakeholder behavior is corrected. They can no longer create milestones in the Strategic Planning workspace.</li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.1 - February 2023</dt>\n <dd class=\"dd\">Strategic Planning ( formerly known as Alignment Planner Workspace) provides an end-to-end integrated planning experience that aligns strategy to execution by enabling business leaders to define and track goals across the\n organization; gather, review, and prioritize work that aligns with the strategy and commit to them once they are on the roadmap all in a single platform. Strategic Plannings flexible design supports Agile, hybrid, and\n waterfall planning methodologies and allows planners to visualize, manage, and share their portfolio plans.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
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"your_rating": null
} | # Strategic Planning release notes
Version history for the Strategic Planning application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 4.8.0 - August 2025
* Financials:
+ New:
- Ability to do financial planning on any planning item like Feature, Capabilities etc
- No dependency on integration with task tables for enabling financials on projects, demands and epics planning items
- New 'Display modes' on record financials page to view planned costs and planned vs actuals for all fiscal period
+ Fixed:
- Cost plan and breakdowns honor ACLs in the new Financials page
- Inactive goals will not be displayed when looked up for in primary goal reference field in planning item form or parent goal reference field in goals form.
- Performance improvement on loading Dashboard and Goals tab in portfolio plans in Strategic Planning Workspace.
* Portfolio Plans:
+ New:
- Different milestone types are now represented with distinct icons.
- Quick filters now support both string and boolean type conditions.
- Roadmap bars display consistent colors across portfolio plans when grouped by the same attribute.
+ Changed:
- The milestone bar now stays fixed at the top of the roadmap during scrolling.
- The milestone limit for roadmap items has been increased from 50 to 100.
#### Version 4.7.0 - May 2025
* New:
+ Enterprise Agile planning
- Cycle time report:
* Analyze progression of stories at the team level using the new cycle time report
* Visualise the time taken to complete the stories relative to their planned effort (story points)
* Cycle time report is available for Yokohoama release and later.
- Kanban teams support:
* Kanban configuration is added to the list of available default EAP configurations.
* Teasms that do not follow a regular iteration to plan and deliver their work can utilize the Kanban configuration to flexibly manage their work.
* Portfolio-level and Team-level dashboards are available for teams working in the Kanban style.
* Portfolio Plan views
+ Create, edit, and switch between views with display preferences such as column selection, grouping, and filtering for portfolio plans
+ Ability to create personal views that are private to you, or public views that can be shared with stakeholders who have access to the portfolio plan
+ The portfolio plan view saves your display preferences across the Prioritization, Roadmap, Capacity, and Financials tabs
* Dashboards
+ Use dashboards to view key data and metrics, enabling you to monitor performance, track progress, and make informed decisions related to ideas, feedback, strategy, planning, and execution.
+ Each widget within a dashboard displays key data and metrics and may include visualizations. The default available dashboards are the Product Idea Dashboard, Feedback Dashboard, Strategy Execution Dashboard,
and Execution Dashboard.
+ Use the out-of-the-box dashboards or create your own dashboards based on your requirements.
* Scenario Planning
+ Define portfolio budget as the target, and do a cost-benefit analysis by trying out different budget combinations for the work items
+ Populate the budget bottom-up from the forecast or enter a top-down budget value to evaluate different budget approval scenarios
+ Choose to simulate budget allocation for various time scales like month, quarter, year, or total plan timeline
+ Flexibility to do financial planning by capex/opex or at additional granularity by labor, software, hardware, and other various categories
+ Visualize the differences in financials between multiple scenarios through the compare scenarios screen
+ Auto-populate the approved budget on work items on scenario approval
+ Optionally convert the prioritized demands to projects on scenario approval
#### Version 4.5.0 - February 2025
* New:
+ Lenses
- Align with the business strategy using the Digital Product lens to plan, prioritize, and roadmap work for your digital products
+ Enterprise Agile Planning
- Usability: Accessibility improvements for the configuration panel and the ability to edit important fields of EAP planning items
- Functional: Support for real-time collaboration in docs associated with EAP planning items and iterations
+ Financial Planning
- View rolled-up financial costs and benefits data of planning items in the new 'Financials' tab to integrate financial insights into your planning and improve decision-making
- Analyze financial data for Epics, Demands, and Projects at the portfolio level across varied time scales and ranges for greater flexibility
- Monitor Budget, Forecast, Budget vs Forecast Variance, Planned, Actuals, and Remaining Estimates by expense or cost type to improve visibility and precision in financial management
- Track Planned, Actuals, and Variance of monetary benefits to maximize ROI and align financial outcomes with business goals
- Record estimates and actuals of monetary and non-monetary benefits for planning items using the new Monetary Benefit Plans and Non-Monetary Benefit Plans tabs on the Record details page
* Fixed:
* + Goals in SPW
- Align work option is disabled for read-only users of the portfolio plan
- Display unique cards for aligned work under Goals when work is tied to multiple targets of the goal
- Refresh issue for the Actuals to Date widget in the Progress tab of the target
+ Feedback
- Feedback cards view rendering with images and texts
- Feedback list view deletion fixes
- Graceful handling of access to product feedback collections
#### Version 4.3.2 - November 2024
* Enterprise Agile planning:
+ New: Usability improvements
- Planning board: Epic methodology dictates "State" columns
- Backlog & Settings: Easier to break-down work items for example: Epics to Stories
+ Fixed: Accessibility
* Portfolio Planning (Goals, Planning, Scoring, and Free-form roadmaps):
* + New:
- Ability to create new targets while creating new goal allowing seamless creation of Goals and targets
- Ability to have daily, weekly, and monthly breakdowns of targets apart from quarterly and yearly
- The Progress tab in the target side panel displays a graphical visualization of the target's progress for the target's duration
- Ability to easily enter or update actuals for the target through the side panel, cell context menu, or target breakdowns related list in target full details record page
- Ability to view historical updates of target actuals
- Activity stream is enabled in the Target and Goals full details record page
- Use the Target distribution dropdown section to view the cumulative/noncumulative target value distribution over the time period in the create target modal
- Ability to create a duplicate of Goals and targets in the List or Hierarchy view
- View child items of Epics (or any EAP entity) within SPW as per the hierarchy setup in EAP
+ Changed:
- The List and Hierarchy tabs have been moved under a new tab, Goals and targets, for a better UI experience while switching between the List and Hierarchy views
- The Breakdown intervalfield has been removed and target breakdown creation is driven only by theCheck-in frequency field
- Migration job (Migrate BreakdownInterval To Checkinfrequency) to enable upgrade customers for a seamless transition from breakdown interval to check-in frequency
- Ability to modify the Unit of measure, Start value, Final target value, Check-in frequency, and Target value distribution without any data loss
- Renamed the label Copy <planning item type> to Duplicate in the Prioritization page for planning items and in the Goals page for goals and target
- Renamed the label Copy roadmap to Duplicate roadmap in the free-form roadmap
- Renamed the label Copy portfolio plan to Duplicate portfolio plan in the portfolio plan actions of the portfolio plan header
- Label changes:
* Review frequencytoCheck-in frequency
* Base valuetoStart value
* Target valuetoFinal target value
* Actual valuetoActuals to date
* Review due datetoCheck-in due date
+ Removed:
- TheBreakdown intervalandCumulative target fields are deprecated
- The Fortnightly option in Check-in frequency (formerly known as Review Frequency) is no longer supported
* Feedback:
+ Changed:
- Renamed Product Feedback to Feedback
- Display 20 feedback or product idea records in their respective lists
- Display most recently created feedback/product idea records on the top in the feedback/product idea list
* Capacity Planning:
* + New:
- Select primary attribute to automatically populate resource criteria from the resource assignments of the prioritized planning items.
+ Changed:
- View the capacity details for only prioritized planning items.
- Improved user experience to view the total capacity and total estimate of resource types in the Capacity Planning screen.
* Financials:
+ New:
- View cost plans, expense lines, budget, and financial baselines of sub projects at parent project level. View the financial performance of a project using the rolled up planned and actuals costs in the
widgets of parent projects.
#### Version 4.2.0 - August 2024
* New:
+ Enterprise Agile planning
- Usability improvements
* Planning board: Persistence of user selections in the planning board, Work item type toggle on ART Planning Board
* Backlog & Settings:Create Next PI" and "Create Next Sprint" to auto pre-pend team's specific text,Updated List view to show capacity, OOB configurations to be SAFe 6.0 compatible
* Agile team members and managers now have a centralised location to store documents associated withplanning items (e.g., epics, capabilities, features and stories)
* Agile team members and managers now have a centralised location to store documents associated withAgile teams (e.g., ST, ART, Team)
- Guided setup based migration for Scaled Agile (Essential and Portfolio SAFe) to Enterprise Agile Planning (work items, iterations and team structures)
+ Feedback
- Pin the feedback filter cards to quickly access the important ones
- Share and edit the feedback filters from the landing page cards view
- Share and edit the feedback filter from within the filtered feedback page
- Side panel to display the preview of the feedback & product idea record
+ Goals in Strategic Planning Workspace
- Improved demarcation between Goals-Target sets allowing seamless navigation for users
- Export Goals-Target list as flat list in Excel/CSV from the download icon in the side panel
- Increased character limits for Goals & Target names
+ Financials on planning item records
- New Budget allocation capability for portfolio managers that allows budget to be allocated for shorter time periods like fiscal period or quarter apart from years
- New budget vs cost comparison view for planning item owners to compare their latest costs with the approved budget to identify budget overruns
- Ability to categorize resource assignments as Capital or operational expenditure for more accurate categorization of labor costs generated for the demands or projects
- Migration capability for admins to move the budget data for on-going demands or projects from classic experience into the next experience supporting customers to adopt the next experience easily
- Compare simple financials data captured in financial baselines using the new compare baselines view for planning items
+ Scenario Planning:
- Create multiple scenarios of the changes to your portfolio plan in a simulation mode to try out different combination of prioritization lists and planning item timelines
- Review the goals alignment of the in-plan items to ensure delivery of your organizational outcomes
- Compare multiple scenarios between each other to analyze different trade off decisions made between scenarios and determine the best plan
- Approve the optimal scenario to revise the live portfolio plan with the scenario dates as approved dates ensuring the creation of best possible portfolio plan
- View approved scenarios in read only mode for future reference
#### Version 4.1.3 - June 2024
Fixed: The Generative AI summary card on the feedback record page (In Product Feedback) will only be shown if the Gen-AI feature is enabled.
#### Version 4.1.2 - May 2024
* New:
+ Portfolio Planning
- Use the Project Program lens to plan, prioritize, and roadmap work of the programs or portfolios.
- Support for inline editing of tags in the prioritization list view
- Support for filtering tags in the quick filters in a portfolio plan
+ Product Feedback
- Feedback filters to group feedback by a custom filter criteria. Product managers can create and organize product feedback based on the filter criteria, helping them analyze feedback.
- Importance field added on feedback table.
+ Goals
- Ability to align work to targets, along with goals.
- Display aligned work items in the side panel of goals and targets (View aligned work option in context menu) with the ability to add/remove work items and the ability to search the item card with name,
owner, and planning item type.
- The Primary target field has been added too all planning item forms.
- Contributors from the goal will be copied over to the target of that goal and can be modified as required.
+ Enterprise Agile Planning
- Added a 'Home' tab to all the team levels to display the metrics and progress for the corresponding level.
- Enhanced Planning board and Backlog functionality to provide options for personalization and display metrics (ex: Capacity utilized) for each iteration.
* Changed
+ The Goal Relationship related list in the planning item has been renamed to Goal/Target Relationship.
+ The Primary goal field in Goal Relationship (m:m) table has been renamed to Primary.
+ The Goal and Target columns in the List view of Goals have been merged into one column, Goals and targets.
+ The default value for the Cumulative target field has been changed to true on the Target form. The Target value is cumulatively distributed across the quarters for cumulative targets.
+ The "Actual Value Source Configuration" section has been renamed to "Target Automation". Also, the Automate actual value option has been moved to the Target Automation section on the Target form.
* Removed: Overview tab for product ideas.
#### Version 4.0.2 - February 2024
* New:
+ Enterprise Agile Planning
- Strategic planning is now dependent on"com.snc.sdlc.agile.2.0" family plugin.
- Support multiple agile teams and their scaling needs within a single instance using flexible work and team hierarchies.
- Plan and track work across teams with insights into dependencies, using the new Planning Board.
- Prioritize work items and schedule them into iterations such as Planning Intervals or Sprints using the new Backlog.
- Ensure alignment with the evolving needs of the organization by flexibly upgrading your Agile configuration.
- Lenses:The business capability lens is introduced to plan, prioritize, and roadmap the work for their business applications and business capabilities.
+ Financial Planning
- Quickly view the financial totals like Estimate at completion, Budget, EAC vs Budget variance, Planned cost, and Actuals to date using the new widgets in the financials tab of planning items like
projects, demands, and epics
- Export the latest financial data and the baseline comparison data to Excel or CSV
- View or edit the cost plans and expense lines using a wider side panel
- Delete any incorrect or unwanted cost plans using the 'delete' option under the 3-dot menu in the grid
- Save the user preferences for show/hide columns, changed column width or time scale
- Add new expense lines for an un-planned cost type using a 'New Expense line' option
- Generate labor costs automatically for demands based on resource assignments using an updated 'Generate labor costs for demands and projects' scheduler
+ Product Feedback
- Sentiment widgets help determine product performance
- Link feedback and Product ideas to any entity (ITSM incident, CSM cases, etc.)
- Configurable pill filter for Product ideas and Feedback overview page
- Product idea and feedback list view page support inline edit
- Scoring
- Personalize the side panel to display selected columns stacked at the top of the list followed by the unselected columns sorted in alphabetical order.
- Display Confidence and Effort attributes of the RICE framework in colored pills
- Search and select your scoring framework from the Scoring framework window in the Add details step of the portfolio plan creation wizard
- Filter items in the scoring or planning grid based on scoring attributes.
* Changed:
+ Scoring
- System administrators can modify or deactivate the OOB scoring frameworks.
- On the Scoring Framework Attribute form, the Advanced view has been removed and all the fields and options have been moved to the default view
- Quickly rearrange the position or order of columns by horizontal drag and drop of in the scoring grid.
+ Goals (OKRs)
- Display symbols for units of measure for the KRs/targets in the List grid view of Goals.
- Personalize side panel changes - Display selected columns at the top of the panel followed by the unselected columns sorted in alphabetical order.
- The Personalize side panel now auto-closes after clicking the Apply button.
+ Prioritization
- Enable inline editing in the Portfolio Plans list.
- Export planning items data of the portfolio planto Excel/CSV from the Prioritization grid.
- Delete a planning item from the Row context menu in the List view
- Move a planning item to the top or bottom in the List view to quickly change the order of planning items
- Personalize the side panel to display the selected columns stacked at the top of the list followed by the unselected columns sorted in alphabetical order.
- The side panel now auto-closes after clicking the Apply button
- The existing MoSCoW state values have been updated to1-Must Have,2-Should Have, and so on along with the icons.
- Quickly rearrange the order or position of columns in the grid by horizontal drag and drop of columns.
* Fixed:
+ Prioritization
- Rank by any numeric or choice type attribute
- Rank or sort by Moscow column
+ Product Feedback
- Hyperlink of feedback number displayed in an alert message on creating feedback from Outlook add-in
- Feedback number hyperlink added to create a new feedback alert message
- Product idea number hyperlink added to create a new product idea alert message
- Completed demand is no longer available for linking with feedback/product idea
- Breadcrumb navigation fix
- Important information for upgrading
- Starting with v4.0.2, you can access the SPM Pro-licensed features only in Strategic Planning Workspace. If you own an SPM Pro license but still using the SPM Pro-licensed features (such as Goals,
Product Feedback, Hybrid portfolio planning, and additional lenses) in Portfolio Planning Workspace, you must install Strategic Planning to access such features.
#### Version 3.4.3 - December 2023
* Fixed:
+ Resolved an issue where the re-ranking of product ideas in a portfolio plan was not working as expected.
+ The Moscow field in planning items now has new choice values, with the old values being deprecated. This update changes the understanding of planning item ranking in a portfolio plan based on the Moscow
field.
+ Addressed a visibility issue with the Related Item tab under Feedback/Product Idea. The tab is now displayed as intended.
+ The "Unaligned goals" row in the Hierarchy tab doesn't disappear even when there are no unaligned goals.
+ A few of the user interface issues w.r.t. colors and alignment have been fixed.
#### Version 3.4.0 - November 2023
* New:
+ Scoring Frameworks
- Ability to associate scoring framework to portfolio plan in the Add Details step of portfolio plan creation/updation wizard.
- Scoring module to enable scoring of your work and strategic items based on OOB or custom scoring frameworks
- Scoring Frameworks list page and ability to create new custom scoring frameworks by sn\_align\_core\_apw\_admin personas.
+ Rank the items in the Prioritization list
- Ability to rank the items in the prioritization screen based on score or any numeric or choice type planning item attribute such as Planned Cost, Priority, etc.
+ Read-only role
- Read-only role to access portfolio planning in view-only mode. The users with this role won't be able to create or edit portfolio plans and planning items.
+ Portfolio Plan changes
- Copy portfolio plan
- Copy an item from the prioritization list
- Save the timescale selection on the roadmap timeline view
- New free-from roadmap configuration to control what tables to be availalbe for free-form roadmapping
+ Financials
- Create financial baselines on demand or automatically to capture the status of financial costs at any given time.
- Compare any two financial baselines to easily analyze the changes in cost and report what has caused the variance and when it occurred.
- Generate attribute-based labor costs for Demands based on the new resource assignments capability which enables flexible reporting of labor costs for your organizational needs.
- Provide high-level cost estimates to Epics using the new financials section in the Details tab
+ Capacity Planning
- Use rank of planning items for resource fulfillment in capacity planning.
- Filter on planning items in capacity planning.
- Warning icons and their interactions in capacity planning.
* Changed: Validations have been added for the 'sn\_align\_ws.spw\_financial\_user' role, for users to access financial data such as Planned costs, Actual costs, etc., on the Prioritization list.
#### Version 3.0.0 - August 2023
* New:
+ Capacity Planning:
- Configure the attributes to work with capacity planning using the planning attributes.
- Generate capacity for the teams and different attribute combinations who work on items in a portfolio.
- Regenerate the capacity to view the latest data.
- Add high-level effort estimates using resource assignments on planning items to do capacity planning.
- Define the set of resources to create capacity plans.
- You can quickly view the work items and the capacity by attributes and teams along with the deficit/surplus in one view.
+ Product Feedback:
- Integrate the Product Feedback module in the Strategic Planning application and update the product development process.
- Improve product discovery by consolidating and analyzing feedback from various sources in a single workspace.
- View the Trends and Statistics dashboards and take corrective actions on customer feedback.
- Create and link feedback or a product idea to an epic, demand, or project.
- A Microsoft Outlook add-in for submitting feedback.
+ The document component is integrated for better collaboration. It also provides support for embedding a Miro board.
+ Financials:
- Create cost plans and expense lines for Financial planning of Demands, Projects, and Epics.
- Generate labor costs based on the resource assignments done for the Demands, Projects, and Epics.
+ Goals:
- Updated the dashboard within the goals module to provide more actionable insights on goals and targets within a portfolio plan.
- Ability to set quarterly intervals/breakdowns for long-term targets to easily update and manage the targets. Ability to add remarks to capture the highlights for the actual value update on targets.
+ Prioritization and Roadmap: Add quick filters on Prioritization and Roadmap tabs for a consistent data experience in different views of these tabs. Filters can be applied only to choice-list and reference-type
fields.
+ User roles: New user roles for Goals, Product feedback, Capacity, and financials.
* Changed: Portfolio plan creation: Add sets of filters using the multiple condition builder while creating a portfolio plan.
* Removed:
+ Column-level filters from the Prioritization tab.
+ Filters from the side panel of the Roadmap tab.
#### Version 2.1.0 - May 2023
* New:
+ Plan high-level strategic items such as initiatives and strategic programs.
+ View portfolio plan roadmap and free-form roadmap on a Kanban board, in addition to the timeline view.
+ Diagnostics for lens setup, planning items global rank population, and high-level planning setup to help ServiceNow admin troubleshoot the data discrepancies and fix them quickly.
+ New Kanban card on the Kanban board that displays more data similar to a roadmap bar.
* Changed: Updated out-of-the-box lens ""Strategic Investments"" to enable the Initiatives and Strategic Program entities for planning.
* Fixed:
+ The Prioritization List and Kanban view will not display converted demands anymore.
+ Business stakeholder behavior is corrected. They can no longer create milestones in the Strategic Planning workspace.
#### Version 2.0.1 - February 2023
Strategic Planning ( formerly known as Alignment Planner Workspace) provides an end-to-end integrated planning experience that aligns strategy to execution by enabling business leaders to define and track goals across the
organization; gather, review, and prioritize work that aligns with the strategy and commit to them once they are on the roadmap all in a single platform. Strategic Plannings flexible design supports Agile, hybrid, and
waterfall planning methodologies and allows planners to visualize, manage, and share their portfolio plans.
| ---
title: Strategic Planning release notes
description: Version history for the Strategic Planning application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Strategic Planning release notes
Version history for the Strategic Planning application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 4.8.0 - August 2025
* Financials:
+ New:
- Ability to do financial planning on any planning item like Feature, Capabilities etc
- No dependency on integration with task tables for enabling financials on projects, demands and epics planning items
- New 'Display modes' on record financials page to view planned costs and planned vs actuals for all fiscal period
+ Fixed:
- Cost plan and breakdowns honor ACLs in the new Financials page
- Inactive goals will not be displayed when looked up for in primary goal reference field in planning item form or parent goal reference field in goals form.
- Performance improvement on loading Dashboard and Goals tab in portfolio plans in Strategic Planning Workspace.
* Portfolio Plans:
+ New:
- Different milestone types are now represented with distinct icons.
- Quick filters now support both string and boolean type conditions.
- Roadmap bars display consistent colors across portfolio plans when grouped by the same attribute.
+ Changed:
- The milestone bar now stays fixed at the top of the roadmap during scrolling.
- The milestone limit for roadmap items has been increased from 50 to 100.
#### Version 4.7.0 - May 2025
* New:
+ Enterprise Agile planning
- Cycle time report:
* Analyze progression of stories at the team level using the new cycle time report
* Visualise the time taken to complete the stories relative to their planned effort (story points)
* Cycle time report is available for Yokohoama release and later.
- Kanban teams support:
* Kanban configuration is added to the list of available default EAP configurations.
* Teasms that do not follow a regular iteration to plan and deliver their work can utilize the Kanban configuration to flexibly manage their work.
* Portfolio-level and Team-level dashboards are available for teams working in the Kanban style.
* Portfolio Plan views
+ Create, edit, and switch between views with display preferences such as column selection, grouping, and filtering for portfolio plans
+ Ability to create personal views that are private to you, or public views that can be shared with stakeholders who have access to the portfolio plan
+ The portfolio plan view saves your display preferences across the Prioritization, Roadmap, Capacity, and Financials tabs
* Dashboards
+ Use dashboards to view key data and metrics, enabling you to monitor performance, track progress, and make informed decisions related to ideas, feedback, strategy, planning, and execution.
+ Each widget within a dashboard displays key data and metrics and may include visualizations. The default available dashboards are the Product Idea Dashboard, Feedback Dashboard, Strategy Execution Dashboard,
and Execution Dashboard.
+ Use the out-of-the-box dashboards or create your own dashboards based on your requirements.
* Scenario Planning
+ Define portfolio budget as the target, and do a cost-benefit analysis by trying out different budget combinations for the work items
+ Populate the budget bottom-up from the forecast or enter a top-down budget value to evaluate different budget approval scenarios
+ Choose to simulate budget allocation for various time scales like month, quarter, year, or total plan timeline
+ Flexibility to do financial planning by capex/opex or at additional granularity by labor, software, hardware, and other various categories
+ Visualize the differences in financials between multiple scenarios through the compare scenarios screen
+ Auto-populate the approved budget on work items on scenario approval
+ Optionally convert the prioritized demands to projects on scenario approval
#### Version 4.5.0 - February 2025
* New:
+ Lenses
- Align with the business strategy using the Digital Product lens to plan, prioritize, and roadmap work for your digital products
+ Enterprise Agile Planning
- Usability: Accessibility improvements for the configuration panel and the ability to edit important fields of EAP planning items
- Functional: Support for real-time collaboration in docs associated with EAP planning items and iterations
+ Financial Planning
- View rolled-up financial costs and benefits data of planning items in the new 'Financials' tab to integrate financial insights into your planning and improve decision-making
- Analyze financial data for Epics, Demands, and Projects at the portfolio level across varied time scales and ranges for greater flexibility
- Monitor Budget, Forecast, Budget vs Forecast Variance, Planned, Actuals, and Remaining Estimates by expense or cost type to improve visibility and precision in financial management
- Track Planned, Actuals, and Variance of monetary benefits to maximize ROI and align financial outcomes with business goals
- Record estimates and actuals of monetary and non-monetary benefits for planning items using the new Monetary Benefit Plans and Non-Monetary Benefit Plans tabs on the Record details page
* Fixed:
* + Goals in SPW
- Align work option is disabled for read-only users of the portfolio plan
- Display unique cards for aligned work under Goals when work is tied to multiple targets of the goal
- Refresh issue for the Actuals to Date widget in the Progress tab of the target
+ Feedback
- Feedback cards view rendering with images and texts
- Feedback list view deletion fixes
- Graceful handling of access to product feedback collections
#### Version 4.3.2 - November 2024
* Enterprise Agile planning:
+ New: Usability improvements
- Planning board: Epic methodology dictates "State" columns
- Backlog & Settings: Easier to break-down work items for example: Epics to Stories
+ Fixed: Accessibility
* Portfolio Planning (Goals, Planning, Scoring, and Free-form roadmaps):
* + New:
- Ability to create new targets while creating new goal allowing seamless creation of Goals and targets
- Ability to have daily, weekly, and monthly breakdowns of targets apart from quarterly and yearly
- The Progress tab in the target side panel displays a graphical visualization of the target's progress for the target's duration
- Ability to easily enter or update actuals for the target through the side panel, cell context menu, or target breakdowns related list in target full details record page
- Ability to view historical updates of target actuals
- Activity stream is enabled in the Target and Goals full details record page
- Use the Target distribution dropdown section to view the cumulative/noncumulative target value distribution over the time period in the create target modal
- Ability to create a duplicate of Goals and targets in the List or Hierarchy view
- View child items of Epics (or any EAP entity) within SPW as per the hierarchy setup in EAP
+ Changed:
- The List and Hierarchy tabs have been moved under a new tab, Goals and targets, for a better UI experience while switching between the List and Hierarchy views
- The Breakdown intervalfield has been removed and target breakdown creation is driven only by theCheck-in frequency field
- Migration job (Migrate BreakdownInterval To Checkinfrequency) to enable upgrade customers for a seamless transition from breakdown interval to check-in frequency
- Ability to modify the Unit of measure, Start value, Final target value, Check-in frequency, and Target value distribution without any data loss
- Renamed the label Copy <planning item type> to Duplicate in the Prioritization page for planning items and in the Goals page for goals and target
- Renamed the label Copy roadmap to Duplicate roadmap in the free-form roadmap
- Renamed the label Copy portfolio plan to Duplicate portfolio plan in the portfolio plan actions of the portfolio plan header
- Label changes:
* Review frequencytoCheck-in frequency
* Base valuetoStart value
* Target valuetoFinal target value
* Actual valuetoActuals to date
* Review due datetoCheck-in due date
+ Removed:
- TheBreakdown intervalandCumulative target fields are deprecated
- The Fortnightly option in Check-in frequency (formerly known as Review Frequency) is no longer supported
* Feedback:
+ Changed:
- Renamed Product Feedback to Feedback
- Display 20 feedback or product idea records in their respective lists
- Display most recently created feedback/product idea records on the top in the feedback/product idea list
* Capacity Planning:
* + New:
- Select primary attribute to automatically populate resource criteria from the resource assignments of the prioritized planning items.
+ Changed:
- View the capacity details for only prioritized planning items.
- Improved user experience to view the total capacity and total estimate of resource types in the Capacity Planning screen.
* Financials:
+ New:
- View cost plans, expense lines, budget, and financial baselines of sub projects at parent project level. View the financial performance of a project using the rolled up planned and actuals costs in the
widgets of parent projects.
#### Version 4.2.0 - August 2024
* New:
+ Enterprise Agile planning
- Usability improvements
* Planning board: Persistence of user selections in the planning board, Work item type toggle on ART Planning Board
* Backlog & Settings:Create Next PI" and "Create Next Sprint" to auto pre-pend team's specific text,Updated List view to show capacity, OOB configurations to be SAFe 6.0 compatible
* Agile team members and managers now have a centralised location to store documents associated withplanning items (e.g., epics, capabilities, features and stories)
* Agile team members and managers now have a centralised location to store documents associated withAgile teams (e.g., ST, ART, Team)
- Guided setup based migration for Scaled Agile (Essential and Portfolio SAFe) to Enterprise Agile Planning (work items, iterations and team structures)
+ Feedback
- Pin the feedback filter cards to quickly access the important ones
- Share and edit the feedback filters from the landing page cards view
- Share and edit the feedback filter from within the filtered feedback page
- Side panel to display the preview of the feedback & product idea record
+ Goals in Strategic Planning Workspace
- Improved demarcation between Goals-Target sets allowing seamless navigation for users
- Export Goals-Target list as flat list in Excel/CSV from the download icon in the side panel
- Increased character limits for Goals & Target names
+ Financials on planning item records
- New Budget allocation capability for portfolio managers that allows budget to be allocated for shorter time periods like fiscal period or quarter apart from years
- New budget vs cost comparison view for planning item owners to compare their latest costs with the approved budget to identify budget overruns
- Ability to categorize resource assignments as Capital or operational expenditure for more accurate categorization of labor costs generated for the demands or projects
- Migration capability for admins to move the budget data for on-going demands or projects from classic experience into the next experience supporting customers to adopt the next experience easily
- Compare simple financials data captured in financial baselines using the new compare baselines view for planning items
+ Scenario Planning:
- Create multiple scenarios of the changes to your portfolio plan in a simulation mode to try out different combination of prioritization lists and planning item timelines
- Review the goals alignment of the in-plan items to ensure delivery of your organizational outcomes
- Compare multiple scenarios between each other to analyze different trade off decisions made between scenarios and determine the best plan
- Approve the optimal scenario to revise the live portfolio plan with the scenario dates as approved dates ensuring the creation of best possible portfolio plan
- View approved scenarios in read only mode for future reference
#### Version 4.1.3 - June 2024
Fixed: The Generative AI summary card on the feedback record page (In Product Feedback) will only be shown if the Gen-AI feature is enabled.
#### Version 4.1.2 - May 2024
* New:
+ Portfolio Planning
- Use the Project Program lens to plan, prioritize, and roadmap work of the programs or portfolios.
- Support for inline editing of tags in the prioritization list view
- Support for filtering tags in the quick filters in a portfolio plan
+ Product Feedback
- Feedback filters to group feedback by a custom filter criteria. Product managers can create and organize product feedback based on the filter criteria, helping them analyze feedback.
- Importance field added on feedback table.
+ Goals
- Ability to align work to targets, along with goals.
- Display aligned work items in the side panel of goals and targets (View aligned work option in context menu) with the ability to add/remove work items and the ability to search the item card with name,
owner, and planning item type.
- The Primary target field has been added too all planning item forms.
- Contributors from the goal will be copied over to the target of that goal and can be modified as required.
+ Enterprise Agile Planning
- Added a 'Home' tab to all the team levels to display the metrics and progress for the corresponding level.
- Enhanced Planning board and Backlog functionality to provide options for personalization and display metrics (ex: Capacity utilized) for each iteration.
* Changed
+ The Goal Relationship related list in the planning item has been renamed to Goal/Target Relationship.
+ The Primary goal field in Goal Relationship (m:m) table has been renamed to Primary.
+ The Goal and Target columns in the List view of Goals have been merged into one column, Goals and targets.
+ The default value for the Cumulative target field has been changed to true on the Target form. The Target value is cumulatively distributed across the quarters for cumulative targets.
+ The "Actual Value Source Configuration" section has been renamed to "Target Automation". Also, the Automate actual value option has been moved to the Target Automation section on the Target form.
* Removed: Overview tab for product ideas.
#### Version 4.0.2 - February 2024
* New:
+ Enterprise Agile Planning
- Strategic planning is now dependent on"com.snc.sdlc.agile.2.0" family plugin.
- Support multiple agile teams and their scaling needs within a single instance using flexible work and team hierarchies.
- Plan and track work across teams with insights into dependencies, using the new Planning Board.
- Prioritize work items and schedule them into iterations such as Planning Intervals or Sprints using the new Backlog.
- Ensure alignment with the evolving needs of the organization by flexibly upgrading your Agile configuration.
- Lenses:The business capability lens is introduced to plan, prioritize, and roadmap the work for their business applications and business capabilities.
+ Financial Planning
- Quickly view the financial totals like Estimate at completion, Budget, EAC vs Budget variance, Planned cost, and Actuals to date using the new widgets in the financials tab of planning items like
projects, demands, and epics
- Export the latest financial data and the baseline comparison data to Excel or CSV
- View or edit the cost plans and expense lines using a wider side panel
- Delete any incorrect or unwanted cost plans using the 'delete' option under the 3-dot menu in the grid
- Save the user preferences for show/hide columns, changed column width or time scale
- Add new expense lines for an un-planned cost type using a 'New Expense line' option
- Generate labor costs automatically for demands based on resource assignments using an updated 'Generate labor costs for demands and projects' scheduler
+ Product Feedback
- Sentiment widgets help determine product performance
- Link feedback and Product ideas to any entity (ITSM incident, CSM cases, etc.)
- Configurable pill filter for Product ideas and Feedback overview page
- Product idea and feedback list view page support inline edit
- Scoring
- Personalize the side panel to display selected columns stacked at the top of the list followed by the unselected columns sorted in alphabetical order.
- Display Confidence and Effort attributes of the RICE framework in colored pills
- Search and select your scoring framework from the Scoring framework window in the Add details step of the portfolio plan creation wizard
- Filter items in the scoring or planning grid based on scoring attributes.
* Changed:
+ Scoring
- System administrators can modify or deactivate the OOB scoring frameworks.
- On the Scoring Framework Attribute form, the Advanced view has been removed and all the fields and options have been moved to the default view
- Quickly rearrange the position or order of columns by horizontal drag and drop of in the scoring grid.
+ Goals (OKRs)
- Display symbols for units of measure for the KRs/targets in the List grid view of Goals.
- Personalize side panel changes - Display selected columns at the top of the panel followed by the unselected columns sorted in alphabetical order.
- The Personalize side panel now auto-closes after clicking the Apply button.
+ Prioritization
- Enable inline editing in the Portfolio Plans list.
- Export planning items data of the portfolio planto Excel/CSV from the Prioritization grid.
- Delete a planning item from the Row context menu in the List view
- Move a planning item to the top or bottom in the List view to quickly change the order of planning items
- Personalize the side panel to display the selected columns stacked at the top of the list followed by the unselected columns sorted in alphabetical order.
- The side panel now auto-closes after clicking the Apply button
- The existing MoSCoW state values have been updated to1-Must Have,2-Should Have, and so on along with the icons.
- Quickly rearrange the order or position of columns in the grid by horizontal drag and drop of columns.
* Fixed:
+ Prioritization
- Rank by any numeric or choice type attribute
- Rank or sort by Moscow column
+ Product Feedback
- Hyperlink of feedback number displayed in an alert message on creating feedback from Outlook add-in
- Feedback number hyperlink added to create a new feedback alert message
- Product idea number hyperlink added to create a new product idea alert message
- Completed demand is no longer available for linking with feedback/product idea
- Breadcrumb navigation fix
- Important information for upgrading
- Starting with v4.0.2, you can access the SPM Pro-licensed features only in Strategic Planning Workspace. If you own an SPM Pro license but still using the SPM Pro-licensed features (such as Goals,
Product Feedback, Hybrid portfolio planning, and additional lenses) in Portfolio Planning Workspace, you must install Strategic Planning to access such features.
#### Version 3.4.3 - December 2023
* Fixed:
+ Resolved an issue where the re-ranking of product ideas in a portfolio plan was not working as expected.
+ The Moscow field in planning items now has new choice values, with the old values being deprecated. This update changes the understanding of planning item ranking in a portfolio plan based on the Moscow
field.
+ Addressed a visibility issue with the Related Item tab under Feedback/Product Idea. The tab is now displayed as intended.
+ The "Unaligned goals" row in the Hierarchy tab doesn't disappear even when there are no unaligned goals.
+ A few of the user interface issues w.r.t. colors and alignment have been fixed.
#### Version 3.4.0 - November 2023
* New:
+ Scoring Frameworks
- Ability to associate scoring framework to portfolio plan in the Add Details step of portfolio plan creation/updation wizard.
- Scoring module to enable scoring of your work and strategic items based on OOB or custom scoring frameworks
- Scoring Frameworks list page and ability to create new custom scoring frameworks by sn\_align\_core\_apw\_admin personas.
+ Rank the items in the Prioritization list
- Ability to rank the items in the prioritization screen based on score or any numeric or choice type planning item attribute such as Planned Cost, Priority, etc.
+ Read-only role
- Read-only role to access portfolio planning in view-only mode. The users with this role won't be able to create or edit portfolio plans and planning items.
+ Portfolio Plan changes
- Copy portfolio plan
- Copy an item from the prioritization list
- Save the timescale selection on the roadmap timeline view
- New free-from roadmap configuration to control what tables to be availalbe for free-form roadmapping
+ Financials
- Create financial baselines on demand or automatically to capture the status of financial costs at any given time.
- Compare any two financial baselines to easily analyze the changes in cost and report what has caused the variance and when it occurred.
- Generate attribute-based labor costs for Demands based on the new resource assignments capability which enables flexible reporting of labor costs for your organizational needs.
- Provide high-level cost estimates to Epics using the new financials section in the Details tab
+ Capacity Planning
- Use rank of planning items for resource fulfillment in capacity planning.
- Filter on planning items in capacity planning.
- Warning icons and their interactions in capacity planning.
* Changed: Validations have been added for the 'sn\_align\_ws.spw\_financial\_user' role, for users to access financial data such as Planned costs, Actual costs, etc., on the Prioritization list.
#### Version 3.0.0 - August 2023
* New:
+ Capacity Planning:
- Configure the attributes to work with capacity planning using the planning attributes.
- Generate capacity for the teams and different attribute combinations who work on items in a portfolio.
- Regenerate the capacity to view the latest data.
- Add high-level effort estimates using resource assignments on planning items to do capacity planning.
- Define the set of resources to create capacity plans.
- You can quickly view the work items and the capacity by attributes and teams along with the deficit/surplus in one view.
+ Product Feedback:
- Integrate the Product Feedback module in the Strategic Planning application and update the product development process.
- Improve product discovery by consolidating and analyzing feedback from various sources in a single workspace.
- View the Trends and Statistics dashboards and take corrective actions on customer feedback.
- Create and link feedback or a product idea to an epic, demand, or project.
- A Microsoft Outlook add-in for submitting feedback.
+ The document component is integrated for better collaboration. It also provides support for embedding a Miro board.
+ Financials:
- Create cost plans and expense lines for Financial planning of Demands, Projects, and Epics.
- Generate labor costs based on the resource assignments done for the Demands, Projects, and Epics.
+ Goals:
- Updated the dashboard within the goals module to provide more actionable insights on goals and targets within a portfolio plan.
- Ability to set quarterly intervals/breakdowns for long-term targets to easily update and manage the targets. Ability to add remarks to capture the highlights for the actual value update on targets.
+ Prioritization and Roadmap: Add quick filters on Prioritization and Roadmap tabs for a consistent data experience in different views of these tabs. Filters can be applied only to choice-list and reference-type
fields.
+ User roles: New user roles for Goals, Product feedback, Capacity, and financials.
* Changed: Portfolio plan creation: Add sets of filters using the multiple condition builder while creating a portfolio plan.
* Removed:
+ Column-level filters from the Prioritization tab.
+ Filters from the side panel of the Roadmap tab.
#### Version 2.1.0 - May 2023
* New:
+ Plan high-level strategic items such as initiatives and strategic programs.
+ View portfolio plan roadmap and free-form roadmap on a Kanban board, in addition to the timeline view.
+ Diagnostics for lens setup, planning items global rank population, and high-level planning setup to help ServiceNow admin troubleshoot the data discrepancies and fix them quickly.
+ New Kanban card on the Kanban board that displays more data similar to a roadmap bar.
* Changed: Updated out-of-the-box lens ""Strategic Investments"" to enable the Initiatives and Strategic Program entities for planning.
* Fixed:
+ The Prioritization List and Kanban view will not display converted demands anymore.
+ Business stakeholder behavior is corrected. They can no longer create milestones in the Strategic Planning workspace.
#### Version 2.0.1 - February 2023
Strategic Planning ( formerly known as Alignment Planner Workspace) provides an end-to-end integrated planning experience that aligns strategy to execution by enabling business leaders to define and track goals across the
organization; gather, review, and prioritize work that aligns with the strategy and commit to them once they are on the roadmap all in a single platform. Strategic Plannings flexible design supports Agile, hybrid, and
waterfall planning methodologies and allows planners to visualize, manage, and share their portfolio plans.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-strategic-portfolio-mgmt-telecom.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-strategic-portfolio-mgmt-telecom.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-strategic-portfolio-mgmt-telecom.html | Strategic Portfolio Management for Telecom release notes | Version history for the Strategic Portfolio Management for Telecom application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-strategic-portfolio-mgmt-telecom.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-strategic-portfolio-mgmt-telecom.html"><body id="store-itbm-rn-strategic-portfolio-mgmt-telecom"><main role="main"><article role="article" class="dita" id="store-itbm-rn-strategic-portfolio-mgmt-telecom" aria-labelledby="title_store-itbm-rn-strategic-portfolio-mgmt-telecom">
<h1 class="title topictitle1" id="title_store-itbm-rn-strategic-portfolio-mgmt-telecom"><span class="ph">Strategic Portfolio Management</span> for Telecom release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the <span class="ph">Strategic Portfolio Management</span> for Telecom application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-strategic-portfolio-mgmt-telecom__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d434873e61" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - February 2024</dt>
<dd class="dd" id="store-itbm-rn-strategic-portfolio-mgmt-telecom__latest-store-itbm-rn-strategic-portfolio-mgmt-telecom"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Template for Fiber Rollout</li>
<li class="li">Template for a Private 5G Project</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Strategic Portfolio Management for Telecom release notes
Version history for the Strategic Portfolio Management for Telecom application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - February 2024
* New:
+ Template for Fiber Rollout
+ Template for a Private 5G Project
| ---
title: Strategic Portfolio Management for Telecom release notes
description: Version history for the Strategic Portfolio Management for Telecom application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Strategic Portfolio Management for Telecom release notes
Version history for the Strategic Portfolio Management for Telecom application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - February 2024
* New:
+ Template for Fiber Rollout
+ Template for a Private 5G Project
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-strategic-spend-tracking.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-strategic-spend-tracking.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-strategic-spend-tracking.html | Strategic Spend Tracking for PPM release notes | Version history for the IT Business Management Strategic Spend Tracking for PPM on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-strategic-spend-tracking.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-strategic-spend-tracking.html"><body id="store-itbm-rn-strategic-spend-tracking"><main role="main"><article role="article" class="dita" id="store-itbm-rn-strategic-spend-tracking" aria-labelledby="title_store-itbm-rn-strategic-spend-tracking">
<h1 class="title topictitle1" id="title_store-itbm-rn-strategic-spend-tracking"><span class="ph">Strategic Spend Tracking for PPM</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the IT Business Management <span class="ph">Strategic Spend Tracking for PPM</span> on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-strategic-spend-tracking__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d555789e63" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.0 - May 2024</dt>
<dd class="dd" id="store-itbm-rn-strategic-spend-tracking__latest-strategic-spend-tracking">Changed: The old dashboard has been migrated to the Next Generation dashboard. A new module Analytics has been added under the application module "Strategic Spend Tracking for PPM" that
redirects to the next experience dashboard.</dd>
<dt class="dt dlterm">Version 1.0.2 - February 2023</dt>
<dd class="dd">
<p class="p">Fixed:</p>
<ul class="ul">
<li class="li">Supported translations and also optimized the application to improve the build, test and provisioning time.</li>
<li class="li">Added report view ACLs for "Strategy Allocation Breakdown" and "Goal Allocation Breakdown" tables. This allows users who have access to those tables, to see only aggregate data from those tables.</li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.1 - July 2020</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-strategic-spend-tracking__ul_e4s_q54_3mb">
<li class="li">Fixed: <ul class="ul" id="store-itbm-rn-strategic-spend-tracking__ul_pfg_r54_3mb">
<li class="li">Missing navigation link to Strategic Spend Dashboard</li>
<li class="li">Changing of the Project and Demand Default view scope</li>
<li class="li">Missing recalculation option for inactive projects and demands</li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.0.0 - May 2020</dt>
<dd class="dd">
<ul class="ul">
<li class="li">Enables you to align your projects and demands with organizational strategies and goals. You can allocate a percentage of the demand or project’s total cost and benefits towards achievement of one or multiple
strategies and goals.</li>
<li class="li">This information gets shown through a dashboard enabling you to visualize your projects, which are aligned to organizational strategies and goals, your planned and actual spend and also potential benefits you will
realize through these projects. Additionally, you can also drill into a specific strategy or goal and visualize planned and actual spend along with the potential benefit.</li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Strategic Spend Tracking for PPM release notes
Version history for the IT Business Management Strategic Spend Tracking for PPM on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - May 2024
Changed: The old dashboard has been migrated to the Next Generation dashboard. A new module Analytics has been added under the application module "Strategic Spend Tracking for PPM" that
redirects to the next experience dashboard.
#### Version 1.0.2 - February 2023
Fixed:
* Supported translations and also optimized the application to improve the build, test and provisioning time.
* Added report view ACLs for "Strategy Allocation Breakdown" and "Goal Allocation Breakdown" tables. This allows users who have access to those tables, to see only aggregate data from those tables.
#### Version 1.0.1 - July 2020
* Fixed:
+ Missing navigation link to Strategic Spend Dashboard
+ Changing of the Project and Demand Default view scope
+ Missing recalculation option for inactive projects and demands
#### Version 1.0.0 - May 2020
* Enables you to align your projects and demands with organizational strategies and goals. You can allocate a percentage of the demand or project’s total cost and benefits towards achievement of one or multiple
strategies and goals.
* This information gets shown through a dashboard enabling you to visualize your projects, which are aligned to organizational strategies and goals, your planned and actual spend and also potential benefits you will
realize through these projects. Additionally, you can also drill into a specific strategy or goal and visualize planned and actual spend along with the potential benefit.
| ---
title: Strategic Spend Tracking for PPM release notes
description: Version history for the IT Business Management Strategic Spend Tracking
for PPM on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Strategic Spend Tracking for PPM release notes
Version history for the IT Business Management Strategic Spend Tracking for PPM on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - May 2024
Changed: The old dashboard has been migrated to the Next Generation dashboard. A new module Analytics has been added under the application module "Strategic Spend Tracking for PPM" that
redirects to the next experience dashboard.
#### Version 1.0.2 - February 2023
Fixed:
* Supported translations and also optimized the application to improve the build, test and provisioning time.
* Added report view ACLs for "Strategy Allocation Breakdown" and "Goal Allocation Breakdown" tables. This allows users who have access to those tables, to see only aggregate data from those tables.
#### Version 1.0.1 - July 2020
* Fixed:
+ Missing navigation link to Strategic Spend Dashboard
+ Changing of the Project and Demand Default view scope
+ Missing recalculation option for inactive projects and demands
#### Version 1.0.0 - May 2020
* Enables you to align your projects and demands with organizational strategies and goals. You can allocate a percentage of the demand or project’s total cost and benefits towards achievement of one or multiple
strategies and goals.
* This information gets shown through a dashboard enabling you to visualize your projects, which are aligned to organizational strategies and goals, your planned and actual spend and also potential benefits you will
realize through these projects. Additionally, you can also drill into a specific strategy or goal and visualize planned and actual spend along with the potential benefit.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-total-cost-ownership.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-total-cost-ownership.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-total-cost-ownership.html | Total Cost of Ownership release notes | Version history for the Total Cost of Ownership application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-total-cost-ownership.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-total-cost-ownership.html"><body id="store-itbm-rn-total-cost-ownership"><main role="main"><article role="article" class="dita" id="store-itbm-rn-total-cost-ownership" aria-labelledby="title_store-itbm-rn-total-cost-ownership">
<h1 class="title topictitle1" id="title_store-itbm-rn-total-cost-ownership">Total Cost of Ownership release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Total Cost of Ownership application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-total-cost-ownership__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d287450e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.3 - November 2024</dt>
<dd class="dd" id="store-itbm-rn-total-cost-ownership__latest-store-itbm-rn-total-cost-ownership">Fixed: Access control fixes.</dd>
<dt class="dt dlterm">Version 1.0.2 - May 2024</dt>
<dd class="dd">Fixed: Fiscal period issue is fixed.</dd>
<dt class="dt dlterm">Version 1.0.1 - February 2024</dt>
<dd class="dd">Use Total Cost of Ownership to evaluate the cost of your business applications and leverage the application costs to prioritize the application portfolio. Rationalize business
applications by their cost and align them with the organization's business strategy.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Total Cost of Ownership release notes
Version history for the Total Cost of Ownership application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.3 - November 2024
Fixed: Access control fixes.
#### Version 1.0.2 - May 2024
Fixed: Fiscal period issue is fixed.
#### Version 1.0.1 - February 2024
Use Total Cost of Ownership to evaluate the cost of your business applications and leverage the application costs to prioritize the application portfolio. Rationalize business
applications by their cost and align them with the organization's business strategy.
| ---
title: Total Cost of Ownership release notes
description: Version history for the Total Cost of Ownership application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Total Cost of Ownership release notes
Version history for the Total Cost of Ownership application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.3 - November 2024
Fixed: Access control fixes.
#### Version 1.0.2 - May 2024
Fixed: Fiscal period issue is fixed.
#### Version 1.0.1 - February 2024
Use Total Cost of Ownership to evaluate the cost of your business applications and leverage the application costs to prioritize the application portfolio. Rationalize business
applications by their cost and align them with the organization's business strategy.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-tpm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-tpm.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-tpm.html | Technology Portfolio Management release notes | Version history for the Technology Portfolio Management on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-tpm.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-tpm.html"><body id="store-itbm-rn-tpm"><main role="main"><article role="article" class="dita" id="store-itbm-rn-tpm" aria-labelledby="title_store-itbm-rn-tpm">
<h1 class="title topictitle1" id="title_store-itbm-rn-tpm">Technology Portfolio Management release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Technology Portfolio Management on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-tpm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d486786e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.7.3 - August 2025</dt>
<dd class="dd">Fixed: Bug which resulted in creation of duplicate entries in the TPM Lifecycle Exception table.</dd>
<dt class="dt dlterm">Version 1.7.2 - May 2025</dt>
<dd class="dd">
<ul class="ul" id="store-itbm-rn-tpm__ul_rrw_14d_1fc">
<li class="li">Fixed:<ul class="ul" id="store-itbm-rn-tpm__ul_z53_d4d_1fc">
<li class="li">The indicator direction for Technology Lifecycle Risk indicator is set to Minimize On a node restart, the Populate TPM discovered technologies and lifecycles schedule job is resumed</li>
</ul></li>
<li class="li">The following issues are fixed:<ul class="ul" id="store-itbm-rn-tpm__ul_pln_24d_1fc">
<li class="li">For the Populate Technology Lifecycle Risk scheduled job:<ul class="ul" id="store-itbm-rn-tpm__ul_tg5_d4d_1fc">
<li class="li">Fixed the issue of the scheduled job getting stuck when a hardware model in TPM discovered technology was empty.</li>
<li class="li">Reduced the batch size to 50k For the Populate TRM Technical</li>
</ul></li>
<li class="li">Debt for EA Workspace scheduled job:<ul class="ul" id="store-itbm-rn-tpm__ul_lc1_24d_1fc">
<li class="li">Fixed the issues of missing technical debts when there are different lifecycles for the same software products and business applications.</li>
<li class="li">Reduced the batch size to 50k</li>
</ul></li>
<li class="li">For the Populate TPM Discovered Technologies and lifecycles scheduled job:<ul class="ul" id="store-itbm-rn-tpm__ul_clf_24d_1fc">
<li class="li">Fixed the issue of performance lifecycles when multiple hardware models or software products have the same display value.</li>
<li class="li">Reduced the batch size to half.</li>
</ul></li>
</ul></li>
</ul>
</dd>
<dt class="dt dlterm">Version 1.7.1 - February 2025</dt>
<dd class="dd" id="store-itbm-rn-tpm__latest-store-itbm-rn-tpm"><ul class="ul">
<li class="li">Changed:<ul class="ul">
<li class="li">Improved the performance of TPM, TRM scheduled jobs to handle large volumes of data</li>
<li class="li">Added Server field in the Technical Debt form</li>
</ul></li>
<li class="li">Fixed: Added a new workspace view for all TPM tables to fix an issue with a preview of records</li>
</ul></dd>
<dt class="dt dlterm">Version 1.6.0 - November 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">New:<ul class="ul" id="store-itbm-rn-tpm__ul_nx1_2bf_bdc">
<li class="li">New system property to support tracking of installed software on any configuration item apart from computers, example docker containers, serverless hardwares</li>
<li class="li">Support wild card in version (TRM)</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.5.0 - August 2024</dt>
<dd class="dd">Fixed: The 'Update TPM data' action for a Business Application record is fixed to not delete valid software entries in the TPM discovered technology table.</dd>
<dt class="dt dlterm">Version 1.4.0 - May 2024</dt>
<dd class="dd">New: Option to exclude unwanted software products.</dd>
<dt class="dt dlterm">Version 1.3.1 - March 2024</dt>
<dd class="dd">Removed: SAM plugin dependency.</dd>
<dt class="dt dlterm">Version 1.3.0 - November 2023</dt>
<dd class="dd">New: A scheduled job (Populate TRM technical debts in the EA Workspace) is created to update the Technical Debt [sn_apm_trm_standards_technical_debt] table with the latest technical debt data in the
EA Workspace.</dd>
<dt class="dt dlterm">Version 1.2.0 - August 2023</dt>
<dd class="dd">New:<ul class="ul" id="store-itbm-rn-tpm__ul_rnk_ccr_hyb">
<li class="li">Added a scheduled job to calculate technology risk scores for Business Applications, Application Services, Software Products, and Hardware Models on the basis of Software or Hardware Lifecycles.</li>
<li class="li">Added Technology Risk in Default Scoring Profile.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.2 - May 2023</dt>
<dd class="dd"><p class="p">Manage technology lifecycle risks and technology lifecycle exceptions. Evaluate all your business applications and application services by accessing the discovered technologies and audit information.</p></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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August 2025</dt>\n <dd class=\"dd\">Fixed: Bug which resulted in creation of duplicate entries in the TPM Lifecycle Exception table.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.7.2 - May 2025</dt>\n <dd class=\"dd\">\n <ul class=\"ul\" id=\"store-itbm-rn-tpm__ul_rrw_14d_1fc\">\n <li class=\"li\">Fixed:<ul class=\"ul\" id=\"store-itbm-rn-tpm__ul_z53_d4d_1fc\">\n <li class=\"li\">The indicator direction for Technology Lifecycle Risk indicator is set to Minimize On a node restart, the Populate TPM discovered technologies and lifecycles schedule job is resumed</li>\n </ul></li>\n <li class=\"li\">The following issues are fixed:<ul class=\"ul\" id=\"store-itbm-rn-tpm__ul_pln_24d_1fc\">\n <li class=\"li\">For the Populate Technology Lifecycle Risk scheduled job:<ul class=\"ul\" id=\"store-itbm-rn-tpm__ul_tg5_d4d_1fc\">\n <li class=\"li\">Fixed the issue of the scheduled job getting stuck when a hardware model in TPM discovered technology was empty.</li>\n <li class=\"li\">Reduced the batch size to 50k For the Populate TRM Technical</li>\n </ul></li>\n <li class=\"li\">Debt for EA Workspace scheduled job:<ul class=\"ul\" id=\"store-itbm-rn-tpm__ul_lc1_24d_1fc\">\n <li class=\"li\">Fixed the issues of missing technical debts when there are different lifecycles for the same software products and business applications.</li>\n <li class=\"li\">Reduced the batch size to 50k</li>\n </ul></li>\n <li class=\"li\">For the Populate TPM Discovered Technologies and lifecycles scheduled job:<ul class=\"ul\" id=\"store-itbm-rn-tpm__ul_clf_24d_1fc\">\n <li class=\"li\">Fixed the issue of performance lifecycles when multiple hardware models or software products have the same display value.</li>\n <li class=\"li\">Reduced the batch size to half.</li>\n </ul></li>\n </ul></li>\n </ul>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.7.1 - February 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-tpm__latest-store-itbm-rn-tpm\"><ul class=\"ul\">\n <li class=\"li\">Changed:<ul class=\"ul\">\n <li class=\"li\">Improved the performance of TPM, TRM scheduled jobs to handle large volumes of data</li>\n <li class=\"li\">Added Server field in the Technical Debt form</li>\n </ul></li>\n <li class=\"li\">Fixed: Added a new workspace view for all TPM tables to fix an issue with a preview of records</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.6.0 - November 2024</dt>\n <dd class=\"dd\">\n <ul class=\"ul\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-itbm-rn-tpm__ul_nx1_2bf_bdc\">\n <li class=\"li\">New system property to support tracking of installed software on any configuration item apart from computers, example docker containers, serverless hardwares</li>\n <li class=\"li\">Support wild card in version (TRM)</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.5.0 - August 2024</dt>\n <dd class=\"dd\">Fixed: The 'Update TPM data' action for a Business Application record is fixed to not delete valid software entries in the TPM discovered technology table.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.4.0 - May 2024</dt>\n <dd class=\"dd\">New: Option to exclude unwanted software products.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.3.1 - March 2024</dt>\n <dd class=\"dd\">Removed: SAM plugin dependency.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.3.0 - November 2023</dt>\n <dd class=\"dd\">New: A scheduled job (Populate TRM technical debts in the EA Workspace) is created to update the Technical Debt [sn_apm_trm_standards_technical_debt] table with the latest technical debt data in the\n EA Workspace.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.2.0 - August 2023</dt>\n <dd class=\"dd\">New:<ul class=\"ul\" id=\"store-itbm-rn-tpm__ul_rnk_ccr_hyb\">\n <li class=\"li\">Added a scheduled job to calculate technology risk scores for Business Applications, Application Services, Software Products, and Hardware Models on the basis of Software or Hardware Lifecycles.</li>\n <li class=\"li\">Added Technology Risk in Default Scoring Profile.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - May 2023</dt>\n <dd class=\"dd\"><p class=\"p\">Manage technology lifecycle risks and technology lifecycle exceptions. Evaluate all your business applications and application services by accessing the discovered technologies and audit information.</p></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Technology Portfolio Management release notes
Version history for the Technology Portfolio Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.7.3 - August 2025
Fixed: Bug which resulted in creation of duplicate entries in the TPM Lifecycle Exception table.
#### Version 1.7.2 - May 2025
* Fixed:
+ The indicator direction for Technology Lifecycle Risk indicator is set to Minimize On a node restart, the Populate TPM discovered technologies and lifecycles schedule job is resumed
* The following issues are fixed:
+ For the Populate Technology Lifecycle Risk scheduled job:
- Fixed the issue of the scheduled job getting stuck when a hardware model in TPM discovered technology was empty.
- Reduced the batch size to 50k For the Populate TRM Technical
+ Debt for EA Workspace scheduled job:
- Fixed the issues of missing technical debts when there are different lifecycles for the same software products and business applications.
- Reduced the batch size to 50k
+ For the Populate TPM Discovered Technologies and lifecycles scheduled job:
- Fixed the issue of performance lifecycles when multiple hardware models or software products have the same display value.
- Reduced the batch size to half.
#### Version 1.7.1 - February 2025
* Changed:
+ Improved the performance of TPM, TRM scheduled jobs to handle large volumes of data
+ Added Server field in the Technical Debt form
* Fixed: Added a new workspace view for all TPM tables to fix an issue with a preview of records
#### Version 1.6.0 - November 2024
* New:
+ New system property to support tracking of installed software on any configuration item apart from computers, example docker containers, serverless hardwares
+ Support wild card in version (TRM)
#### Version 1.5.0 - August 2024
Fixed: The 'Update TPM data' action for a Business Application record is fixed to not delete valid software entries in the TPM discovered technology table.
#### Version 1.4.0 - May 2024
New: Option to exclude unwanted software products.
#### Version 1.3.1 - March 2024
Removed: SAM plugin dependency.
#### Version 1.3.0 - November 2023
New: A scheduled job (Populate TRM technical debts in the EA Workspace) is created to update the Technical Debt [sn\_apm\_trm\_standards\_technical\_debt] table with the latest technical debt data in the
EA Workspace.
#### Version 1.2.0 - August 2023
New:
* Added a scheduled job to calculate technology risk scores for Business Applications, Application Services, Software Products, and Hardware Models on the basis of Software or Hardware Lifecycles.
* Added Technology Risk in Default Scoring Profile.
#### Version 1.0.2 - May 2023
Manage technology lifecycle risks and technology lifecycle exceptions. Evaluate all your business applications and application services by accessing the discovered technologies and audit information.
| ---
title: Technology Portfolio Management release notes
description: Version history for the Technology Portfolio Management on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Technology Portfolio Management release notes
Version history for the Technology Portfolio Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.7.3 - August 2025
Fixed: Bug which resulted in creation of duplicate entries in the TPM Lifecycle Exception table.
#### Version 1.7.2 - May 2025
* Fixed:
+ The indicator direction for Technology Lifecycle Risk indicator is set to Minimize On a node restart, the Populate TPM discovered technologies and lifecycles schedule job is resumed
* The following issues are fixed:
+ For the Populate Technology Lifecycle Risk scheduled job:
- Fixed the issue of the scheduled job getting stuck when a hardware model in TPM discovered technology was empty.
- Reduced the batch size to 50k For the Populate TRM Technical
+ Debt for EA Workspace scheduled job:
- Fixed the issues of missing technical debts when there are different lifecycles for the same software products and business applications.
- Reduced the batch size to 50k
+ For the Populate TPM Discovered Technologies and lifecycles scheduled job:
- Fixed the issue of performance lifecycles when multiple hardware models or software products have the same display value.
- Reduced the batch size to half.
#### Version 1.7.1 - February 2025
* Changed:
+ Improved the performance of TPM, TRM scheduled jobs to handle large volumes of data
+ Added Server field in the Technical Debt form
* Fixed: Added a new workspace view for all TPM tables to fix an issue with a preview of records
#### Version 1.6.0 - November 2024
* New:
+ New system property to support tracking of installed software on any configuration item apart from computers, example docker containers, serverless hardwares
+ Support wild card in version (TRM)
#### Version 1.5.0 - August 2024
Fixed: The 'Update TPM data' action for a Business Application record is fixed to not delete valid software entries in the TPM discovered technology table.
#### Version 1.4.0 - May 2024
New: Option to exclude unwanted software products.
#### Version 1.3.1 - March 2024
Removed: SAM plugin dependency.
#### Version 1.3.0 - November 2023
New: A scheduled job (Populate TRM technical debts in the EA Workspace) is created to update the Technical Debt [sn\_apm\_trm\_standards\_technical\_debt] table with the latest technical debt data in the
EA Workspace.
#### Version 1.2.0 - August 2023
New:
* Added a scheduled job to calculate technology risk scores for Business Applications, Application Services, Software Products, and Hardware Models on the basis of Software or Hardware Lifecycles.
* Added Technology Risk in Default Scoring Profile.
#### Version 1.0.2 - May 2023
Manage technology lifecycle risks and technology lifecycle exceptions. Evaluate all your business applications and application services by accessing the discovered technologies and audit information.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-value-stream-artifacts.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-value-stream-artifacts.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-value-stream-artifacts.html | Value stream artifacts release notes | Version history for the Value stream artifacts application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-value-stream-artifacts.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-value-stream-artifacts.html"><body id="store-itbm-rn-value-stream-artifacts"><main role="main"><article role="article" class="dita" id="store-itbm-rn-value-stream-artifacts" aria-labelledby="title_store-itbm-rn-value-stream-artifacts">
<h1 class="title topictitle1" id="title_store-itbm-rn-value-stream-artifacts">Value stream artifacts release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Value stream artifacts application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-value-stream-artifacts__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d158767e62" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.0.1 - August 2024</dt>
<dd class="dd" id="store-itbm-rn-value-stream-artifacts__latest-store-itbm-rn-value-stream-artifacts">This plugin contains the data model artifacts required for value stream management. The core data model enables the creation of Value Streams and also breaks down value streams
into various stages. The value stream and its stages can be associated with business processes or capabilities.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Value stream artifacts release notes
Version history for the Value stream artifacts application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.1 - August 2024
This plugin contains the data model artifacts required for value stream management. The core data model enables the creation of Value Streams and also breaks down value streams
into various stages. The value stream and its stages can be associated with business processes or capabilities.
| ---
title: Value stream artifacts release notes
description: Version history for the Value stream artifacts application on the ServiceNow
Store.
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breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Value stream artifacts release notes
Version history for the Value stream artifacts application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.1 - August 2024
This plugin contains the data model artifacts required for value stream management. The core data model enables the creation of Value Streams and also breaks down value streams
into various stages. The value stream and its stages can be associated with business processes or capabilities.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-virtual-agent-ppm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-virtual-agent-ppm.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-virtual-agent-ppm.html | Virtual Agent for PPM release notes | Version history for the Virtual Agent for PPM on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-virtual-agent-ppm.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-virtual-agent-ppm.html"><body id="store-itbm-rn-virtual-agent-ppm"><main role="main"><article role="article" class="dita" id="store-itbm-rn-virtual-agent-ppm" aria-labelledby="title_store-itbm-rn-virtual-agent-ppm">
<h1 class="title topictitle1" id="title_store-itbm-rn-virtual-agent-ppm">Virtual Agent for PPM release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Virtual Agent for PPM on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-virtual-agent-ppm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d50859e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.1 - May 2023</dt>
<dd class="dd" id="store-itbm-rn-virtual-agent-ppm__latest-virtual-agent-ppm"><p class="p">Changed: Updated for localization support.</p></dd>
<dt class="dt dlterm">Version 1.0.0 - August 2020</dt>
<dd class="dd">Virtual Agent for PPM provides user assistance to project management professionals through conversations within a messaging interface. This helps project managers view business-related information on their projects
quickly in a single step rather than having to navigate through various lists.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Virtual Agent for PPM release notes
Version history for the Virtual Agent for PPM on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.1 - May 2023
Changed: Updated for localization support.
#### Version 1.0.0 - August 2020
Virtual Agent for PPM provides user assistance to project management professionals through conversations within a messaging interface. This helps project managers view business-related information on their projects
quickly in a single step rather than having to navigate through various lists.
| ---
title: Virtual Agent for PPM release notes
description: Version history for the Virtual Agent for PPM on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Virtual Agent for PPM release notes
Version history for the Virtual Agent for PPM on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.1 - May 2023
Changed: Updated for localization support.
#### Version 1.0.0 - August 2020
Virtual Agent for PPM provides user assistance to project management professionals through conversations within a messaging interface. This helps project managers view business-related information on their projects
quickly in a single step rather than having to navigate through various lists.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-work-progress-status-agile.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-work-progress-status-agile.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-work-progress-status-agile.html | Work Progress Status for Agile Teams release notes | Version history for the IT Business Management Work Item Integrations Common on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-work-progress-status-agile.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-work-progress-status-agile.html"><body id="store-itbm-rn-work-progress-status-agile"><main role="main"><article role="article" class="dita" id="store-itbm-rn-work-progress-status-agile" aria-labelledby="title_store-itbm-rn-work-progress-status-agile">
<h1 class="title topictitle1" id="title_store-itbm-rn-work-progress-status-agile">Work Progress Status for Agile Teams release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the IT Business Management Work Item Integrations Common on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-work-progress-status-agile__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d244538e58" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.4 - June 2025</dt>
<dd class="dd" id="store-itbm-rn-work-progress-status-agile__latest-work-progress-status-agile">Fixed: Performance issue when calculating the status based on the Estimated completion date and Planned End date changes.</dd>
<dt class="dt dlterm">Version 1.0.2 - May 2023</dt>
<dd class="dd">
<p class="p">Updates to the localization support.</p>
</dd>
<dt class="dt dlterm">Version 1.0.1 - July 2021</dt>
<dd class="dd">
<p class="p">Minor fixes.</p>
</dd>
<dt class="dt dlterm">Version 1.0.0 - August 2020</dt>
<dd class="dd">
<p class="p">This is the initial release of Work Progress Status for Agile Teams. Work Progress Status for Agile Teams provides a GYR (green, yellow, red) progress status on Agile 2.0 Epics to indicate whether the work is likely to
be completed by the Epic's planned end date. It also provides an estimated completion date based on the rates at which the scope of work is changing and the work is being completed.</p>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-work-progress-status-agile.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-work-progress-status-agile.html\"><body id=\"store-itbm-rn-work-progress-status-agile\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-itbm-rn-work-progress-status-agile\" aria-labelledby=\"title_store-itbm-rn-work-progress-status-agile\">\n <h1 class=\"title topictitle1\" id=\"title_store-itbm-rn-work-progress-status-agile\">Work Progress Status for Agile Teams release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the IT Business Management Work Item Integrations Common on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\">\n <div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-itbm-rn-work-progress-status-agile__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div>\n </div>\n </section>\n <section class=\"section\"><h2 id=\"d244538e58\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 1.0.4 - June 2025</dt>\n <dd class=\"dd\" id=\"store-itbm-rn-work-progress-status-agile__latest-work-progress-status-agile\">Fixed: Performance issue when calculating the status based on the Estimated completion date and Planned End date changes.</dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.2 - May 2023</dt>\n <dd class=\"dd\">\n <p class=\"p\">Updates to the localization support.</p>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.1 - July 2021</dt>\n <dd class=\"dd\">\n <p class=\"p\">Minor fixes.</p>\n </dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - August 2020</dt>\n <dd class=\"dd\">\n <p class=\"p\">This is the initial release of Work Progress Status for Agile Teams. Work Progress Status for Agile Teams provides a GYR (green, yellow, red) progress status on Agile 2.0 Epics to indicate whether the work is likely to\n be completed by the Epic's planned end date. It also provides an estimated completion date based on the rates at which the scope of work is changing and the work is being completed.</p>\n </dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
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} | # Work Progress Status for Agile Teams release notes
Version history for the IT Business Management Work Item Integrations Common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.4 - June 2025
Fixed: Performance issue when calculating the status based on the Estimated completion date and Planned End date changes.
#### Version 1.0.2 - May 2023
Updates to the localization support.
#### Version 1.0.1 - July 2021
Minor fixes.
#### Version 1.0.0 - August 2020
This is the initial release of Work Progress Status for Agile Teams. Work Progress Status for Agile Teams provides a GYR (green, yellow, red) progress status on Agile 2.0 Epics to indicate whether the work is likely to
be completed by the Epic's planned end date. It also provides an estimated completion date based on the rates at which the scope of work is changing and the work is being completed.
| ---
title: Work Progress Status for Agile Teams release notes
description: Version history for the IT Business Management Work Item Integrations
Common on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Work Progress Status for Agile Teams release notes
Version history for the IT Business Management Work Item Integrations Common on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.4 - June 2025
Fixed: Performance issue when calculating the status based on the Estimated completion date and Planned End date changes.
#### Version 1.0.2 - May 2023
Updates to the localization support.
#### Version 1.0.1 - July 2021
Minor fixes.
#### Version 1.0.0 - August 2020
This is the initial release of Work Progress Status for Agile Teams. Work Progress Status for Agile Teams provides a GYR (green, yellow, red) progress status on Agile 2.0 Epics to indicate whether the work is likely to
be completed by the Epic's planned end date. It also provides an estimated completion date based on the rates at which the scope of work is changing and the work is being completed.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-work-progress-status-safe.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-work-progress-status-safe.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-itbm-rn-work-progress-status-safe.html | Work Progress Status for SAFe release notes | Version history for the Work Progress Status for SAFe on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-work-progress-status-safe.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-itbm-rn-work-progress-status-safe.html"><body id="store-itbm-rn-work-progress-status-safe"><main role="main"><article role="article" class="dita" id="store-itbm-rn-work-progress-status-safe" aria-labelledby="title_store-itbm-rn-work-progress-status-safe">
<h1 class="title topictitle1" id="title_store-itbm-rn-work-progress-status-safe">Work Progress Status for SAFe release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Work Progress Status for SAFe on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-itbm-rn-work-progress-status-safe__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d467283e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.2 - May 2023</dt>
<dd class="dd" id="store-itbm-rn-work-progress-status-safe__latest-work-progress-status-safe"><p class="p">Updates to the localization support.</p></dd>
<dt class="dt dlterm">Version 1.0.1 - July 2021</dt>
<dd class="dd"><p class="p">Minor fixes.</p></dd>
<dt class="dt dlterm">Version 1.0.0 - August 2020</dt>
<dd class="dd"><p class="p">This is the initial release of Work Progress Status for SAFe. Work Progress Status for SAFe provides a GYR (green, yellow, red) progress status on SAFe Features and Epics to indicate whether the work is likely to be
completed by the item's planned end date. It also provides an estimated completion date based on the rates at which the scope of work is changing and the work is being completed.</p></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Work Progress Status for SAFe release notes
Version history for the Work Progress Status for SAFe on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.2 - May 2023
Updates to the localization support.
#### Version 1.0.1 - July 2021
Minor fixes.
#### Version 1.0.0 - August 2020
This is the initial release of Work Progress Status for SAFe. Work Progress Status for SAFe provides a GYR (green, yellow, red) progress status on SAFe Features and Epics to indicate whether the work is likely to be
completed by the item's planned end date. It also provides an estimated completion date based on the rates at which the scope of work is changing and the work is being completed.
| ---
title: Work Progress Status for SAFe release notes
description: Version history for the Work Progress Status for SAFe on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Work Progress Status for SAFe release notes
Version history for the Work Progress Status for SAFe on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.2 - May 2023
Updates to the localization support.
#### Version 1.0.1 - July 2021
Minor fixes.
#### Version 1.0.0 - August 2020
This is the initial release of Work Progress Status for SAFe. Work Progress Status for SAFe provides a GYR (green, yellow, red) progress status on SAFe Features and Epics to indicate whether the work is likely to be
completed by the item's planned end date. It also provides an estimated completion date based on the rates at which the scope of work is changing and the work is being completed.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-rn-itbm-highlight.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-rn-itbm-highlight.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-rn-itbm-highlight.html | ServiceNow Store - Strategic Portfolio Management release notes | The ServiceNow Store contains Strategic Portfolio Management products. | [] | [
"ServiceNow Store release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-rn-itbm-highlight.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-rn-itbm-highlight.html"><body id="store-rn-itbm-highlight"><main role="main"><article role="article" class="dita" id="store-rn-itbm-highlight" aria-labelledby="title_store-rn-itbm-highlight">
<h1 class="title topictitle1" id="title_store-rn-itbm-highlight"><span class="ph">ServiceNow Store</span> - <span class="ph">Strategic Portfolio Management</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">The <span class="ph">ServiceNow Store</span> contains <span class="ph">Strategic Portfolio Management</span> products.</p>
<section class="section" id="store-rn-itbm-highlight__section_vn5_1cb_lhb">
<span class="ph">Visit the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a> website to
view all the available apps and for information about submitting requests to the
store.</span>
</section>
</div>
<nav role="navigation"><dt class="ullinks"></dt><dd class="ullinks"><ul class="ullinks"><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-agile-dev-mobile.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-dev-mobile.html">Agile Development v2 release notes</a><p class="shortdesc">Version history for the IT Business Management Agile Development v2 on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-agile-common.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-common.html">Agile Integrations Common release notes</a><p class="shortdesc">Version history for the IT Business Management Agile Integrations Common on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-alignment-planner-workspace.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-alignment-planner-workspace.html">Alignment Planner Workspace release notes</a><p class="shortdesc">Version history for the Alignment Planner Workspace application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-apw-ado.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apw-ado.html">Alignment Planner Workspace integration with Azure DevOps (ADO) release notes</a><p class="shortdesc">Version history for the <span class="ph">Alignment Planner Workspace</span> integration with Azure DevOps (ADO) on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-apw-integrations-ppm-agilev2.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apw-integrations-ppm-agilev2.html">Alignment Planner Workspace integrations for PPM and Agile 2.0 release notes</a><p class="shortdesc">Version history for the <span class="ph">Alignment Planner Workspace</span> integrations for PPM and Agile 2.0 application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira.html">Atlassian Jira integration for Agile Development release notes</a><p class="shortdesc">Version history for the <span class="ph">Agile Development</span> <span class="ph">Atlassian</span> Jira integration on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira-common.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira-common.html">Atlassian Jira integrations Common release notes</a><p class="shortdesc">Version history for the Atlassian Jira Integrations Common on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-collaboration-applications-common.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-collaboration-applications-common.html">Collaboration applications - common release notes</a><p class="shortdesc">Version history for the Collaboration applications - common on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-collaborative-work-mgmt.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-collaborative-work-mgmt.html">Collaborative Work Management release notes</a><p class="shortdesc">Version history for the <span class="ph">Collaborative Work Management</span> application on 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Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-export-to-powerpoint.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint.html">Export to PowerPoint release notes</a><p class="shortdesc">Version history for the Export to PowerPoint application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-apm.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-apm.html">Export to PowerPoint for Enterprise Architecture release notes</a><p class="shortdesc">Version history for the <span class="ph">Export to PowerPoint</span> for <span class="ph">Enterprise Architecture</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-spm.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-spm.html">Export to PowerPoint for Strategic Portfolio Management release notes</a><p class="shortdesc">Version history for the Export to PowerPoint application for Strategic Portfolio Management on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-gantt-ui-builder-component.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-gantt-ui-builder-component.html">Gantt UI Builder Component release notes</a><p class="shortdesc">Version history for the on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-goal-framework.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-goal-framework.html">Goal Framework release notes</a><p class="shortdesc">Version history for the ITBM Goal Framework application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-goal-framework-spm.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-goal-framework-spm.html">Goal Framework for SPM release notes</a><p class="shortdesc">Version history for the Goal Framework for SPM on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-idea-manager-dashboard.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-idea-manager-dashboard.html">Idea Manager dashboard release notes</a><p class="shortdesc">Version history for the IT Business Management Idea Manager dashboard on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-impact-value-mgmt-apm.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-impact-value-mgmt-apm.html">Impact Value Management - APM release notes</a><p class="shortdesc">Version history for the Impact Value Management - <span class="ph">APM</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-rn-itbm-impact-value-mgmt-spm.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-rn-itbm-impact-value-mgmt-spm.html">Impact Value Management - SPM release notes</a><p class="shortdesc">Version history for the Impact Value Management - <span class="ph">SPM</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-investment-funding.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-investment-funding.html">Investment Funding release notes</a><p class="shortdesc">Version history for the Investment Funding on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-lucidchart-diagramming-spoke.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-lucidchart-diagramming-spoke.html">Lucidchart Diagramming Spoke release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> Lucidchart Diagramming Spoke application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/security-operations/store-secops-rn-lucidchart-integration.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-lucidchart-integration.html">Lucidchart Integration release notes</a><p class="shortdesc">Version history for the <span class="ph">Security Operations</span> Lucidchart Integration application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-ms-azure-devops.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-ms-azure-devops.html">Microsoft Azure DevOps integration for Agile Development release notes</a><p class="shortdesc">Version history for the <span class="ph">Microsoft Azure</span> <span class="ph">DevOps</span> integration for <span class="ph">Agile Development</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-ms-azure-devops-common.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-ms-azure-devops-common.html">Microsoft Azure DevOps Integrations Common release notes</a><p class="shortdesc">Version history for the IT Business Management <span class="ph">Microsoft Azure</span> <span class="ph">DevOps</span> Integrations Common on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" 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Assist for Strategic Portfolio Management (SPM)</span> application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-pa-content-agile.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-pa-content-agile.html">Performance Analytics content pack for Agile 2.0 release notes</a><p class="shortdesc">Version history for the IT Business Management <span class="ph">Performance Analytics</span> content pack for Agile 2.0 on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-pa-content-essential-safe.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-pa-content-essential-safe.html">Performance Analytics content pack for Essential SAFe release notes</a><p class="shortdesc">Version history for the IT Business Management <span class="ph">Performance Analytics</span> content pack for <span class="ph">Essential SAFe</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-planned-task-common.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-planned-task-common.html">Planned Task Common release notes</a><p class="shortdesc">Version history for the Planned Task Common on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a 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data-navpath="release-notes/store/business-management/store-itbm-rn-mobile-project-status.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-mobile-project-status.html">Project Status Report release notes</a><p class="shortdesc">Version history for the <span class="ph">Project Status</span> Report on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-project-workspace.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-project-workspace.html">Project Workspace release notes</a><p class="shortdesc">Version history for the Project Workspace application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-resource-mgmt-workspace.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-resource-mgmt-workspace.html">Resource Management Workspace release notes</a><p class="shortdesc">Version history for the Resource Management Workspace application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-roadmap-planning.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-roadmap-planning.html">Roadmap Planning release notes</a><p class="shortdesc">Version history for the Roadmap Planning on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-roadmap-ui-builder.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-roadmap-ui-builder.html">Roadmap UI Builder Component release notes</a><p class="shortdesc">Version history for the Roadmap UI Builder Component on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-scenario-planning-ppm.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-scenario-planning-ppm.html">Scenario Planning for PPM release notes</a><p class="shortdesc">Version history for the IT Business Management Scenario Planning for PPM on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-scrum-common.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-scrum-common.html">Scrum Common release notes</a><p class="shortdesc">Version history for the IT Business Management Scrum Common on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-strategic-planning.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-strategic-planning.html">Strategic Planning release notes</a><p class="shortdesc">Version history for the Strategic Planning application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-strategic-portfolio-mgmt-telecom.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-strategic-portfolio-mgmt-telecom.html">Strategic Portfolio Management for Telecom release notes</a><p class="shortdesc">Version history for the <span class="ph">Strategic Portfolio Management</span> for Telecom application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-strategic-spend-tracking.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-strategic-spend-tracking.html">Strategic Spend Tracking for PPM release notes</a><p class="shortdesc">Version history for the IT Business Management <span class="ph">Strategic Spend Tracking for PPM</span> on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-tpm.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-tpm.html">Technology Portfolio Management release notes</a><p class="shortdesc">Version history for the Technology Portfolio Management on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-total-cost-ownership.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-total-cost-ownership.html">Total Cost of Ownership release notes</a><p class="shortdesc">Version history for the Total Cost of Ownership application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-value-stream-artifacts.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-value-stream-artifacts.html">Value stream artifacts release notes</a><p class="shortdesc">Version history for the Value stream artifacts application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-virtual-agent-ppm.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-virtual-agent-ppm.html">Virtual Agent for PPM release notes</a><p class="shortdesc">Version history for the Virtual Agent for PPM on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-work-progress-status-agile.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-work-progress-status-agile.html">Work Progress Status for Agile Teams release notes</a><p class="shortdesc">Version history for the IT Business Management Work Item Integrations Common on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/business-management/store-itbm-rn-work-progress-status-safe.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-work-progress-status-safe.html">Work Progress Status for SAFe release notes</a><p 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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-rn-itbm-highlight.html\" id=\"bundle:store-release-notes/enus/release-notes/store/business-management/store-rn-itbm-highlight.html\"><body id=\"store-rn-itbm-highlight\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-itbm-highlight\" aria-labelledby=\"title_store-rn-itbm-highlight\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-itbm-highlight\"><span class=\"ph\">ServiceNow Store</span> - <span class=\"ph\">Strategic Portfolio Management</span> release notes</h1>\n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">The <span class=\"ph\">ServiceNow Store</span> contains <span class=\"ph\">Strategic Portfolio Management</span> products.</p>\n <section class=\"section\" id=\"store-rn-itbm-highlight__section_vn5_1cb_lhb\">\n <span class=\"ph\">Visit the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a> website to\n view all the available apps and for information about submitting requests to the\n store.</span>\n </section>\n \n </div>\n<nav role=\"navigation\"><dt class=\"ullinks\"></dt><dd class=\"ullinks\"><ul class=\"ullinks\"><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-agile-dev-mobile.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-dev-mobile.html\">Agile Development v2 release notes</a><p class=\"shortdesc\">Version history for the IT Business Management Agile Development v2 on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-agile-common.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-common.html\">Agile Integrations Common release notes</a><p class=\"shortdesc\">Version history for the IT Business Management Agile Integrations Common on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-alignment-planner-workspace.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-alignment-planner-workspace.html\">Alignment Planner Workspace release notes</a><p class=\"shortdesc\">Version history for the Alignment Planner Workspace application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-apw-ado.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apw-ado.html\">Alignment Planner Workspace integration with Azure DevOps (ADO) release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Alignment Planner Workspace</span> integration with Azure DevOps (ADO) on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-apw-integrations-ppm-agilev2.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-apw-integrations-ppm-agilev2.html\">Alignment Planner Workspace integrations for PPM and Agile 2.0 release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Alignment Planner Workspace</span> integrations for PPM and Agile 2.0 application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira.html\">Atlassian Jira integration for Agile Development release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Agile Development</span> <span class=\"ph\">Atlassian</span> Jira integration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira-common.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-agile-atlassian-jira-common.html\">Atlassian Jira integrations Common release notes</a><p class=\"shortdesc\">Version history for the Atlassian Jira Integrations Common on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-collaboration-applications-common.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-collaboration-applications-common.html\">Collaboration applications - common release notes</a><p class=\"shortdesc\">Version history for the Collaboration applications - common on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-collaborative-work-mgmt.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-collaborative-work-mgmt.html\">Collaborative Work Management release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Collaborative Work Management</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-spm-data-sep.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-spm-data-sep.html\">Data Separation release notes</a><p class=\"shortdesc\">Version history for the Data Separation on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-digital-int-mgmt.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-digital-int-mgmt.html\">Digital Integration Management release notes</a><p class=\"shortdesc\">Version history for the Digital Integration Management application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-export-to-powerpoint.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint.html\">Export to PowerPoint release notes</a><p class=\"shortdesc\">Version history for the Export to PowerPoint application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-apm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-apm.html\">Export to PowerPoint for Enterprise Architecture release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Export to PowerPoint</span> for <span class=\"ph\">Enterprise Architecture</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-spm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-export-to-powerpoint-spm.html\">Export to PowerPoint for Strategic Portfolio Management release notes</a><p class=\"shortdesc\">Version history for the Export to PowerPoint application for Strategic Portfolio Management on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-gantt-ui-builder-component.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-gantt-ui-builder-component.html\">Gantt UI Builder Component release notes</a><p class=\"shortdesc\">Version history for the on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-goal-framework.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-goal-framework.html\">Goal Framework release notes</a><p class=\"shortdesc\">Version history for the ITBM Goal Framework application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-goal-framework-spm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-goal-framework-spm.html\">Goal Framework for SPM release notes</a><p class=\"shortdesc\">Version history for the Goal Framework for SPM on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-idea-manager-dashboard.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-idea-manager-dashboard.html\">Idea Manager dashboard release notes</a><p class=\"shortdesc\">Version history for the IT Business Management Idea Manager dashboard on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-impact-value-mgmt-apm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-impact-value-mgmt-apm.html\">Impact Value Management - APM release notes</a><p class=\"shortdesc\">Version history for the Impact Value Management - <span class=\"ph\">APM</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-rn-itbm-impact-value-mgmt-spm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-rn-itbm-impact-value-mgmt-spm.html\">Impact Value Management - SPM release notes</a><p class=\"shortdesc\">Version history for the Impact Value Management - <span class=\"ph\">SPM</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-investment-funding.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-investment-funding.html\">Investment Funding release notes</a><p class=\"shortdesc\">Version history for the Investment Funding on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-lucidchart-diagramming-spoke.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-lucidchart-diagramming-spoke.html\">Lucidchart Diagramming Spoke release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> Lucidchart Diagramming Spoke application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/security-operations/store-secops-rn-lucidchart-integration.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/security-operations/store-secops-rn-lucidchart-integration.html\">Lucidchart Integration release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Security Operations</span> Lucidchart Integration application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-ms-azure-devops.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-ms-azure-devops.html\">Microsoft Azure DevOps integration for Agile Development release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Microsoft Azure</span> <span class=\"ph\">DevOps</span> integration for <span class=\"ph\">Agile Development</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-ms-azure-devops-common.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-ms-azure-devops-common.html\">Microsoft Azure DevOps Integrations Common release notes</a><p class=\"shortdesc\">Version history for the IT Business Management <span class=\"ph\">Microsoft Azure</span> <span class=\"ph\">DevOps</span> Integrations Common on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-mobile-time-sheets.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-mobile-time-sheets.html\">Mobile Time Sheets release notes</a><p class=\"shortdesc\">Version history for the Mobile Time Sheets on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-now-assist-cwm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-now-assist-cwm.html\">Now Assist for Collaborative Work Management release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Now Assist</span> for <span class=\"ph\">Collaborative Work Management</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-now-assist-ea.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-now-assist-ea.html\">Now Assist for Enterprise Architecture (EA) release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Now Assist for Enterprise Architecture (EA)</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-now-assist-spm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-now-assist-spm.html\">Now Assist for Strategic Portfolio Management (SPM) release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Now Assist for Strategic Portfolio Management (SPM)</span> application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-pa-content-agile.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-pa-content-agile.html\">Performance Analytics content pack for Agile 2.0 release notes</a><p class=\"shortdesc\">Version history for the IT Business Management <span class=\"ph\">Performance Analytics</span> content pack for Agile 2.0 on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-pa-content-essential-safe.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-pa-content-essential-safe.html\">Performance Analytics content pack for Essential SAFe release notes</a><p class=\"shortdesc\">Version history for the IT Business Management <span class=\"ph\">Performance Analytics</span> content pack for <span class=\"ph\">Essential SAFe</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-planned-task-common.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-planned-task-common.html\">Planned Task Common release notes</a><p class=\"shortdesc\">Version history for the Planned Task Common on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-portfolio-planning.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-portfolio-planning.html\">Portfolio Planning release notes</a><p class=\"shortdesc\">Version history for the Portfolio Planning on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-collaboration-for-ppm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-collaboration-for-ppm.html\">PPM Collaboration release notes</a><p class=\"shortdesc\">Version history for the PPM Collaboration on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-mobile-project-status.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-mobile-project-status.html\">Project Status Report release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Project Status</span> Report on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-project-workspace.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-project-workspace.html\">Project Workspace release notes</a><p class=\"shortdesc\">Version history for the Project Workspace application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-resource-mgmt-workspace.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-resource-mgmt-workspace.html\">Resource Management Workspace release notes</a><p class=\"shortdesc\">Version history for the Resource Management Workspace application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-roadmap-planning.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-roadmap-planning.html\">Roadmap Planning release notes</a><p class=\"shortdesc\">Version history for the Roadmap Planning on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-roadmap-ui-builder.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-roadmap-ui-builder.html\">Roadmap UI Builder Component release notes</a><p class=\"shortdesc\">Version history for the Roadmap UI Builder Component on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-scenario-planning-ppm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-scenario-planning-ppm.html\">Scenario Planning for PPM release notes</a><p class=\"shortdesc\">Version history for the IT Business Management Scenario Planning for PPM on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-scrum-common.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-scrum-common.html\">Scrum Common release notes</a><p class=\"shortdesc\">Version history for the IT Business Management Scrum Common on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-strategic-planning.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-strategic-planning.html\">Strategic Planning release notes</a><p class=\"shortdesc\">Version history for the Strategic Planning application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-strategic-portfolio-mgmt-telecom.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-strategic-portfolio-mgmt-telecom.html\">Strategic Portfolio Management for Telecom release notes</a><p class=\"shortdesc\">Version history for the <span class=\"ph\">Strategic Portfolio Management</span> for Telecom application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-strategic-spend-tracking.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-strategic-spend-tracking.html\">Strategic Spend Tracking for PPM release notes</a><p class=\"shortdesc\">Version history for the IT Business Management <span class=\"ph\">Strategic Spend Tracking for PPM</span> on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-tpm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-tpm.html\">Technology Portfolio Management release notes</a><p class=\"shortdesc\">Version history for the Technology Portfolio Management on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-total-cost-ownership.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-total-cost-ownership.html\">Total Cost of Ownership release notes</a><p class=\"shortdesc\">Version history for the Total Cost of Ownership application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-value-stream-artifacts.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-value-stream-artifacts.html\">Value stream artifacts release notes</a><p class=\"shortdesc\">Version history for the Value stream artifacts application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-virtual-agent-ppm.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-virtual-agent-ppm.html\">Virtual Agent for PPM release notes</a><p class=\"shortdesc\">Version history for the Virtual Agent for PPM on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-work-progress-status-agile.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-work-progress-status-agile.html\">Work Progress Status for Agile Teams release notes</a><p class=\"shortdesc\">Version history for the IT Business Management Work Item Integrations Common on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/business-management/store-itbm-rn-work-progress-status-safe.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/business-management/store-itbm-rn-work-progress-status-safe.html\">Work Progress Status for SAFe release notes</a><p class=\"shortdesc\">Version history for the Work Progress Status for SAFe on the <span class=\"ph\">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # ServiceNow Store - Strategic Portfolio Management release notes
The ServiceNow Store contains Strategic Portfolio Management products.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| ---
title: ServiceNow Store - Strategic Portfolio Management release notes
description: The ServiceNow Store contains Strategic Portfolio Management products.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
---
# ServiceNow Store - Strategic Portfolio Management release notes
The ServiceNow Store contains Strategic Portfolio Management products.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/business-management/store-rn-itbm-impact-value-mgmt-spm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/business-management/store-rn-itbm-impact-value-mgmt-spm.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/business-management/store-rn-itbm-impact-value-mgmt-spm.html | Impact Value Management - SPM release notes | Version history for the Impact Value Management - SPM application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Strategic Portfolio Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/business-management/store-rn-itbm-impact-value-mgmt-spm.html" id="bundle:store-release-notes/enus/release-notes/store/business-management/store-rn-itbm-impact-value-mgmt-spm.html"><body id="store-rn-itbm-impact-value-mgmt-spm"><main role="main"><article role="article" class="dita" id="store-rn-itbm-impact-value-mgmt-spm" aria-labelledby="title_store-rn-itbm-impact-value-mgmt-spm">
<h1 class="title topictitle1" id="title_store-rn-itbm-impact-value-mgmt-spm">Impact Value Management - <span class="ph">SPM</span> release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Impact Value Management - <span class="ph">SPM</span> application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p">
<div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-itbm-impact-value-mgmt-spm__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div>
</div>
</section>
<section class="section"><h2 id="d139681e68" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - February 2025</dt>
<dd class="dd" id="store-rn-itbm-impact-value-mgmt-spm__latest-store-rn-itbm-impact-value-mgmt-spm"><ul class="ul">
<li class="li">Fixed: Metrics involving active user counts (or other queries that rely on a change of state) are now excluded from historical data collection for periods exceeding one month. This change ensures data accuracy, as such metrics cannot be reliably captured using point-in-time queries.</li>
<li class="li">Compatible: Washington DC, Xanadu, Yokohama</li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - December 2024</dt>
<dd class="dd">
<ul class="ul">
<li class="li">The Impact Value Management Data Collection Dashboard for Strategic Portfolio Management (SPM) gives Impact customers an automated solution for gathering standard ServiceNow value metrics, enhancing their value
journey.</li>
<li class="li">Sharing Metrics with ServiceNow ServiceNow's integration gathers value metrics from customer instances on a monthly basis. Please note that integration with ServiceNow's centralized Impact instance is not available for
Regulated customers (Standalone and SSP) and may necessitate granting user access for instances using the ServiceNow SNC security plugin. The Data Collection Apps will remain functional even if the integration with
ServiceNow is unavailable; however, Metrics Data will need to be transferred manually in such cases.</li>
</ul>
</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Impact Value Management - SPM release notes
Version history for the Impact Value Management - SPM application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - February 2025
* Fixed: Metrics involving active user counts (or other queries that rely on a change of state) are now excluded from historical data collection for periods exceeding one month. This change ensures data accuracy, as such metrics cannot be reliably captured using point-in-time queries.
* Compatible: Washington DC, Xanadu, Yokohama
#### Version 2.0.0 - December 2024
* The Impact Value Management Data Collection Dashboard for Strategic Portfolio Management (SPM) gives Impact customers an automated solution for gathering standard ServiceNow value metrics, enhancing their value
journey.
* Sharing Metrics with ServiceNow ServiceNow's integration gathers value metrics from customer instances on a monthly basis. Please note that integration with ServiceNow's centralized Impact instance is not available for
Regulated customers (Standalone and SSP) and may necessitate granting user access for instances using the ServiceNow SNC security plugin. The Data Collection Apps will remain functional even if the integration with
ServiceNow is unavailable; however, Metrics Data will need to be transferred manually in such cases.
| ---
title: Impact Value Management - SPM release notes
description: Version history for the Impact Value Management - SPM application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Strategic Portfolio Management release notes
---
# Impact Value Management - SPM release notes
Version history for the Impact Value Management - SPM application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - February 2025
* Fixed: Metrics involving active user counts (or other queries that rely on a change of state) are now excluded from historical data collection for periods exceeding one month. This change ensures data accuracy, as such metrics cannot be reliably captured using point-in-time queries.
* Compatible: Washington DC, Xanadu, Yokohama
#### Version 2.0.0 - December 2024
* The Impact Value Management Data Collection Dashboard for Strategic Portfolio Management (SPM) gives Impact customers an automated solution for gathering standard ServiceNow value metrics, enhancing their value
journey.
* Sharing Metrics with ServiceNow ServiceNow's integration gathers value metrics from customer instances on a monthly basis. Please note that integration with ServiceNow's centralized Impact instance is not available for
Regulated customers (Standalone and SSP) and may necessitate granting user access for instances using the ServiceNow SNC security plugin. The Data Collection Apps will remain functional even if the integration with
ServiceNow is unavailable; however, Metrics Data will need to be transferred manually in such cases.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-accommodations-request.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-accommodations-request.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-accommodations-request.html | Employee Experience Pack: Accommodations Request release notes | Version history for the Employee Experience Pack: Accommodations Request on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-accommodations-request.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-accommodations-request.html"><body id="store-rn-content-employee-experience-accommodations-request"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-accommodations-request" aria-labelledby="title_store-rn-content-employee-experience-accommodations-request">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-accommodations-request">Employee Experience Pack: Accommodations Request release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Accommodations Request on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-accommodations-request__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d45034e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.0.0 - September 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-accommodations-request__latest-store-rn-content-employee-experience-accommodations-request"><ul class="ul" id="store-rn-content-employee-experience-accommodations-request__ul_iwn_c1b_mxb">
<li class="li">Accommodation Request depicts the journey of supporting an employee when they are in need of a reasonable ADA accommodation. The journey starts when the employee requests accommodation or someone requests on their
behalf. The journey involves the evaluation, approval, and coordination of the accommodation. Feedback is requested at the end for continuous process improvement.</li>
<li class="li">The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases, while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow.</li>
</ul></dd>
</dl>
</section>
</div>
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} | # Employee Experience Pack: Accommodations Request release notes
Version history for the Employee Experience Pack: Accommodations Request on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.0 - September 2022
* Accommodation Request depicts the journey of supporting an employee when they are in need of a reasonable ADA accommodation. The journey starts when the employee requests accommodation or someone requests on their
behalf. The journey involves the evaluation, approval, and coordination of the accommodation. Feedback is requested at the end for continuous process improvement.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases, while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow.
| ---
title: 'Employee Experience Pack: Accommodations Request release notes'
description: 'Version history for the Employee Experience Pack: Accommodations Request
on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Accommodations Request release notes
Version history for the Employee Experience Pack: Accommodations Request on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.0 - September 2022
* Accommodation Request depicts the journey of supporting an employee when they are in need of a reasonable ADA accommodation. The journey starts when the employee requests accommodation or someone requests on their
behalf. The journey involves the evaluation, approval, and coordination of the accommodation. Feedback is requested at the end for continuous process improvement.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases, while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-alumni-experience.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-alumni-experience.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-alumni-experience.html | Employee Experience Pack: Employee Transfers release notes | Version history for the Employee Experience Pack: Employee Transfers on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-alumni-experience.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-alumni-experience.html"><body id="store-rn-content-employee-experience-alumni-experience"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-alumni-experience" aria-labelledby="title_store-rn-content-employee-experience-alumni-experience">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-alumni-experience">Employee Experience Pack: Employee Transfers release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Employee Transfers on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-rn-content-employee-experience-alumni-experience__section_n3z_tfq_ppb">
<div class="p"><div class="note important note_important" id="store-rn-content-employee-experience-alumni-experience__note_o3z_tfq_ppb"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-alumni-experience__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-rn-content-employee-experience-alumni-experience__section_p3z_tfq_ppb"><h2 id="d173526e56" class="title sectiontitle">Version history</h2>
<dl class="dl" id="store-rn-content-employee-experience-alumni-experience__dl_q3z_tfq_ppb">
<dt class="dt dlterm">Version 1.1.0 - September 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-alumni-experience__latest-store-rn-content-employee-experience-alumni-experience"><ul class="ul" id="store-rn-content-employee-experience-alumni-experience__ul_ggh_tdb_mxb">
<li class="li">This pack includes one Insights guide and assumes the organization has implemented, or will implement, the Service Now Alumni Service Center.</li>
<li class="li">Alumni Service Center is available on the ServiceNow Store and linked under the "Supporting Links and Docs" section of this page.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - April 2021</dt>
<dd class="dd">New: This pack includes one Insights guide and assumes the organization has implemented, or will implement, the Service Now Alumni Service Center.</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-alumni-experience.html\" id=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-alumni-experience.html\"><body id=\"store-rn-content-employee-experience-alumni-experience\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-content-employee-experience-alumni-experience\" aria-labelledby=\"title_store-rn-content-employee-experience-alumni-experience\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-content-employee-experience-alumni-experience\">Employee Experience Pack: Employee Transfers release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Employee Experience Pack: Employee Transfers on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-rn-content-employee-experience-alumni-experience__section_n3z_tfq_ppb\">\n <div class=\"p\"><div class=\"note important note_important\" id=\"store-rn-content-employee-experience-alumni-experience__note_o3z_tfq_ppb\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-content-employee-experience-alumni-experience__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-rn-content-employee-experience-alumni-experience__section_p3z_tfq_ppb\"><h2 id=\"d173526e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\" id=\"store-rn-content-employee-experience-alumni-experience__dl_q3z_tfq_ppb\">\n \n <dt class=\"dt dlterm\">Version 1.1.0 - September 2022</dt>\n <dd class=\"dd\" id=\"store-rn-content-employee-experience-alumni-experience__latest-store-rn-content-employee-experience-alumni-experience\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-alumni-experience__ul_ggh_tdb_mxb\">\n <li class=\"li\">This pack includes one Insights guide and assumes the organization has implemented, or will implement, the Service Now Alumni Service Center.</li>\n <li class=\"li\">Alumni Service Center is available on the ServiceNow Store and linked under the "Supporting Links and Docs" section of this page.</li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - April 2021</dt>\n <dd class=\"dd\">New: This pack includes one Insights guide and assumes the organization has implemented, or will implement, the Service Now Alumni Service Center.</dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Employee Experience Pack: Employee Transfers release notes
Version history for the Employee Experience Pack: Employee Transfers on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - September 2022
* This pack includes one Insights guide and assumes the organization has implemented, or will implement, the Service Now Alumni Service Center.
* Alumni Service Center is available on the ServiceNow Store and linked under the "Supporting Links and Docs" section of this page.
#### Version 1.0.0 - April 2021
New: This pack includes one Insights guide and assumes the organization has implemented, or will implement, the Service Now Alumni Service Center.
| ---
title: 'Employee Experience Pack: Employee Transfers release notes'
description: 'Version history for the Employee Experience Pack: Employee Transfers
on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Employee Transfers release notes
Version history for the Employee Experience Pack: Employee Transfers on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - September 2022
* This pack includes one Insights guide and assumes the organization has implemented, or will implement, the Service Now Alumni Service Center.
* Alumni Service Center is available on the ServiceNow Store and linked under the "Supporting Links and Docs" section of this page.
#### Version 1.0.0 - April 2021
New: This pack includes one Insights guide and assumes the organization has implemented, or will implement, the Service Now Alumni Service Center.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-earth-day.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-earth-day.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-earth-day.html | Employee Experience Pack: Earth Day & Sustainability Campaign release notes | Version history for the Employee Experience Pack: Earth Day & Sustainability Campaign on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-earth-day.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-earth-day.html"><body id="store-rn-content-employee-experience-earth-day"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-earth-day" aria-labelledby="title_store-rn-content-employee-experience-earth-day">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-earth-day">Employee Experience Pack: Earth Day & Sustainability Campaign release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Earth Day & Sustainability Campaign on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-earth-day__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d304888e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - September 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-earth-day__latest-store-rn-content-employee-experience-earth-day"><ul class="ul" id="store-rn-content-employee-experience-earth-day__ul_g5y_qdb_mxb">
<li class="li">Please note version 2.1.x of this Experience Pack is San Diego release compatible only at this time. Previous versions may be available for prior releases. To use the Pulse Survey content in the campaign, Listening
Posts also requires activation and be installed via the ServiceNow Store. These update sets contain a campaign and employee-facing knowledge content modeled after common implementation processes. Included content:<ul class="ul" id="store-rn-content-employee-experience-earth-day__ul_kzy_rdb_mxb">
<li class="li"><ul class="ul" id="store-rn-content-employee-experience-earth-day__ul_txx_mr4_v5b">
<li class="li">1 Campaign</li>
<li class="li">2 Campaign Bundles</li>
<li class="li">2 Styled Content Banners</li>
<li class="li">2 Banners</li>
<li class="li">1 Event</li>
<li class="li">1 Mobile Banner</li>
<li class="li">2 Knowledge Articles</li>
<li class="li">1 Pulse Survey (Listening Post)</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - April 2021</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Please note version 1.0 of this Experience Pack is Paris release compatible only at this time. To use the Pulse Survey content in the campaign, Listening Posts also need to be activated and installed via the
ServiceNow Store. These update sets contain a campaign and employee-facing knowledge content modeled after common implementation processes. Included content:<ul class="ul" id="store-rn-content-employee-experience-earth-day__ul_g21_sdg_fpb">
<li class="li">1 Campaign</li>
<li class="li">2 Campaign Bundles</li>
<li class="li">2 Styled Content Banners</li>
<li class="li">2 Banners</li>
<li class="li">1 Event</li>
<li class="li">1 Mobile Banner</li>
<li class="li">2 Knowledge Articles</li>
<li class="li">1 Pulse Survey (Listening Post)</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Employee Experience Pack: Earth Day & Sustainability Campaign release notes
Version history for the Employee Experience Pack: Earth Day & Sustainability Campaign on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - September 2022
* Please note version 2.1.x of this Experience Pack is San Diego release compatible only at this time. Previous versions may be available for prior releases. To use the Pulse Survey content in the campaign, Listening
Posts also requires activation and be installed via the ServiceNow Store. These update sets contain a campaign and employee-facing knowledge content modeled after common implementation processes. Included content:
+ - 1 Campaign
- 2 Campaign Bundles
- 2 Styled Content Banners
- 2 Banners
- 1 Event
- 1 Mobile Banner
- 2 Knowledge Articles
- 1 Pulse Survey (Listening Post)
#### Version 1.0.0 - April 2021
* New: Please note version 1.0 of this Experience Pack is Paris release compatible only at this time. To use the Pulse Survey content in the campaign, Listening Posts also need to be activated and installed via the
ServiceNow Store. These update sets contain a campaign and employee-facing knowledge content modeled after common implementation processes. Included content:
+ 1 Campaign
+ 2 Campaign Bundles
+ 2 Styled Content Banners
+ 2 Banners
+ 1 Event
+ 1 Mobile Banner
+ 2 Knowledge Articles
+ 1 Pulse Survey (Listening Post)
| ---
title: 'Employee Experience Pack: Earth Day & Sustainability Campaign release notes'
description: 'Version history for the Employee Experience Pack: Earth Day & Sustainability
Campaign on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Earth Day & Sustainability Campaign release notes
Version history for the Employee Experience Pack: Earth Day & Sustainability Campaign on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - September 2022
* Please note version 2.1.x of this Experience Pack is San Diego release compatible only at this time. Previous versions may be available for prior releases. To use the Pulse Survey content in the campaign, Listening
Posts also requires activation and be installed via the ServiceNow Store. These update sets contain a campaign and employee-facing knowledge content modeled after common implementation processes. Included content:
+ - 1 Campaign
- 2 Campaign Bundles
- 2 Styled Content Banners
- 2 Banners
- 1 Event
- 1 Mobile Banner
- 2 Knowledge Articles
- 1 Pulse Survey (Listening Post)
#### Version 1.0.0 - April 2021
* New: Please note version 1.0 of this Experience Pack is Paris release compatible only at this time. To use the Pulse Survey content in the campaign, Listening Posts also need to be activated and installed via the
ServiceNow Store. These update sets contain a campaign and employee-facing knowledge content modeled after common implementation processes. Included content:
+ 1 Campaign
+ 2 Campaign Bundles
+ 2 Styled Content Banners
+ 2 Banners
+ 1 Event
+ 1 Mobile Banner
+ 2 Knowledge Articles
+ 1 Pulse Survey (Listening Post)
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-employee-transfer.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-employee-transfer.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-employee-transfer.html | Employee Experience Pack: Employee Transfers release notes | Version history for the Employee Experience Pack: Employee Transfers on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-employee-transfer.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-employee-transfer.html"><body id="store-rn-content-employee-experience-employee-transfer"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-employee-transfer" aria-labelledby="title_store-rn-content-employee-experience-employee-transfer">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-employee-transfer">Employee Experience Pack: Employee Transfers release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Employee Transfers on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-employee-transfer__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d86868e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-employee-transfer__latest-store-rn-content-employee-experience-employee-transfer"><div class="p"><ul class="ul" id="store-rn-content-employee-experience-employee-transfer__ul_j1x_5db_mxb">
<li class="li">Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego release only.</li>
<li class="li">These update sets contain a Transfer Lifecycle Event modeled after implementation best practices.</li>
<li class="li">Included content:<ul class="ul" id="store-rn-content-employee-experience-employee-transfer__ul_wl2_ydb_mxb">
<li class="li">Lifecycle Event consisting of 7 Activity Sets</li>
<li class="li">Change Requested</li>
<li class="li">HR Review and Validation</li>
<li class="li">Approvals</li>
<li class="li">Formal Communication to Employee</li>
<li class="li">Planning for Transition</li>
<li class="li">New Job Starts</li>
<li class="li">Integration Into New Team</li>
</ul></li>
<li class="li">38 Activities:<ul class="ul" id="store-rn-content-employee-experience-employee-transfer__ul_nss_zdb_mxb">
<li class="li">6 Catalog Items</li>
<li class="li">5 approvals</li>
<li class="li">1 Checklist</li>
<li class="li">1 E-Signature</li>
<li class="li">1 HR Service</li>
<li class="li">17 Mark When Complete</li>
<li class="li">2 Notification</li>
<li class="li">1 Sign Document tasks</li>
<li class="li">4 Take Survey task</li>
<li class="li">4 Surveys</li>
<li class="li">1 Document Template</li>
<li class="li">1 Guided Setup and 1 Workflow</li>
<li class="li">2 Flows <ol class="ol" id="store-rn-content-employee-experience-employee-transfer__ol_i4k_zdb_mxb">
<li class="li">Transfer - Create Job Record</li>
<li class="li">Transfer - Update Primary Job</li>
</ol></li>
</ul></li>
<li class="li">14 Knowledge Articles:<ul class="ul" id="store-rn-content-employee-experience-employee-transfer__ul_itz_12b_mxb">
<li class="li">Internal Mobility Resources and Info</li>
<li class="li">Internal Mobility Resources and Info for Managers</li>
<li class="li">Talking to Employees About Career Growth</li>
<li class="li">Transfer and Promotion Process Overview</li>
<li class="li">Communicating to Your Employees About Their Job Change</li>
<li class="li">Communicating to Employees About Organizational Change</li>
<li class="li">Compensation Guidelines template</li>
<li class="li">Setting Performance Goals and SMART Goal Planning Template</li>
<li class="li">Transitioning Out of Your Current Role</li>
<li class="li">Assimilating Into a New Team and Job Role</li>
<li class="li">Internal Mobility Policy</li>
<li class="li">Employee Integration Planning Template</li>
<li class="li">Manager Checklist</li>
<li class="li">Internal Mobility FAQ</li>
</ul></li>
</ul></div></dd>
<dt class="dt dlterm">Version 1.0.0 - April 2021</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: Please note that version 1.x of this Experience Pack is officially compatible with the Paris releases only. These update sets contain a Transfer Lifecycle Event modeled after implementation best practices.
Included content: <ul class="ul" id="store-rn-content-employee-experience-employee-transfer__ul_nl5_jjg_fpb">
<li class="li">Lifecycle Event consisting of 7 Activity Sets<ul class="ul" id="store-rn-content-employee-experience-employee-transfer__ul_z3j_mjg_fpb">
<li class="li">Change Requested</li>
<li class="li">HR Review and Validation</li>
<li class="li">Approvals</li>
<li class="li">Formal Communication to Employee</li>
<li class="li">Planning for Transition</li>
<li class="li">New Job Starts</li>
<li class="li">Integration Into New Team</li>
</ul></li>
<li class="li">38 Activities </li>
<li class="li">6 Catalog Items</li>
<li class="li">5 approvals</li>
<li class="li">1 Checklist</li>
<li class="li">1 E-Signature</li>
<li class="li">1 HR Service</li>
<li class="li">17 Mark When Complete</li>
<li class="li">2 Notification</li>
<li class="li">1 Sign Document tasks</li>
<li class="li">4 Take Survey task</li>
<li class="li">14 Knowledge Articles <ul class="ul" id="store-rn-content-employee-experience-employee-transfer__ul_hzp_4jg_fpb">
<li class="li">Internal Mobility Resources &Info</li>
<li class="li">Internal Mobility Resources & Info for Managers</li>
<li class="li">Talking to Employees About Career Growth</li>
<li class="li">Transfer & Promotion Process Overview</li>
<li class="li">Communicating to Your Employees About Their Job Change</li>
<li class="li">Communicating to Employees About Organizational Change</li>
<li class="li">Compensation Guidelines template</li>
<li class="li">Setting Performance Goals & SMART Goal Planning Template</li>
<li class="li">Transitioning Out of Your Current Role</li>
<li class="li">Assimilating Into a New Team & Job Role</li>
<li class="li">Internal Mobility Policy</li>
<li class="li">Employee Integration Planning Template</li>
<li class="li">Manager Checklist</li>
<li class="li">Internal Mobility FAQ</li>
</ul></li>
<li class="li">4 Surveys</li>
<li class="li">1 Document Template</li>
<li class="li">1 Guided Setup and 1 Workflow</li>
<li class="li">2 Flows <ul class="ul" id="store-rn-content-employee-experience-employee-transfer__ul_b5r_tjg_fpb">
<li class="li">Transfer – Create Job Record</li>
<li class="li">Transfer – Update Primary Job</li>
</ul></li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-employee-transfer.html\" id=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-employee-transfer.html\"><body id=\"store-rn-content-employee-experience-employee-transfer\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-content-employee-experience-employee-transfer\" aria-labelledby=\"title_store-rn-content-employee-experience-employee-transfer\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-content-employee-experience-employee-transfer\">Employee Experience Pack: Employee Transfers release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Employee Experience Pack: Employee Transfers on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-content-employee-experience-employee-transfer__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d86868e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.1.0 - November 2022</dt>\n <dd class=\"dd\" id=\"store-rn-content-employee-experience-employee-transfer__latest-store-rn-content-employee-experience-employee-transfer\"><div class=\"p\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-employee-transfer__ul_j1x_5db_mxb\">\n <li class=\"li\">Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego release only.</li>\n <li class=\"li\">These update sets contain a Transfer Lifecycle Event modeled after implementation best practices.</li>\n <li class=\"li\">Included content:<ul class=\"ul\" id=\"store-rn-content-employee-experience-employee-transfer__ul_wl2_ydb_mxb\">\n <li class=\"li\">Lifecycle Event consisting of 7 Activity Sets</li>\n <li class=\"li\">Change Requested</li>\n <li class=\"li\">HR Review and Validation</li>\n <li class=\"li\">Approvals</li>\n <li class=\"li\">Formal Communication to Employee</li>\n <li class=\"li\">Planning for Transition</li>\n <li class=\"li\">New Job Starts</li>\n <li class=\"li\">Integration Into New Team</li>\n </ul></li>\n <li class=\"li\">38 Activities:<ul class=\"ul\" id=\"store-rn-content-employee-experience-employee-transfer__ul_nss_zdb_mxb\">\n <li class=\"li\">6 Catalog Items</li>\n <li class=\"li\">5 approvals</li>\n <li class=\"li\">1 Checklist</li>\n <li class=\"li\">1 E-Signature</li>\n <li class=\"li\">1 HR Service</li>\n <li class=\"li\">17 Mark When Complete</li>\n <li class=\"li\">2 Notification</li>\n <li class=\"li\">1 Sign Document tasks</li>\n <li class=\"li\">4 Take Survey task</li>\n <li class=\"li\">4 Surveys</li>\n <li class=\"li\">1 Document Template</li>\n <li class=\"li\">1 Guided Setup and 1 Workflow</li>\n <li class=\"li\">2 Flows <ol class=\"ol\" id=\"store-rn-content-employee-experience-employee-transfer__ol_i4k_zdb_mxb\">\n <li class=\"li\">Transfer - Create Job Record</li>\n <li class=\"li\">Transfer - Update Primary Job</li>\n </ol></li>\n </ul></li>\n <li class=\"li\">14 Knowledge Articles:<ul class=\"ul\" id=\"store-rn-content-employee-experience-employee-transfer__ul_itz_12b_mxb\">\n <li class=\"li\">Internal Mobility Resources and Info</li>\n <li class=\"li\">Internal Mobility Resources and Info for Managers</li>\n <li class=\"li\">Talking to Employees About Career Growth</li>\n <li class=\"li\">Transfer and Promotion Process Overview</li>\n <li class=\"li\">Communicating to Your Employees About Their Job Change</li>\n <li class=\"li\">Communicating to Employees About Organizational Change</li>\n <li class=\"li\">Compensation Guidelines template</li>\n <li class=\"li\">Setting Performance Goals and SMART Goal Planning Template</li>\n <li class=\"li\">Transitioning Out of Your Current Role</li>\n <li class=\"li\">Assimilating Into a New Team and Job Role</li>\n <li class=\"li\">Internal Mobility Policy</li>\n <li class=\"li\">Employee Integration Planning Template</li>\n <li class=\"li\">Manager Checklist</li>\n <li class=\"li\">Internal Mobility FAQ</li>\n </ul></li>\n </ul></div></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - April 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: Please note that version 1.x of this Experience Pack is officially compatible with the Paris releases only. These update sets contain a Transfer Lifecycle Event modeled after implementation best practices.\n Included content: <ul class=\"ul\" id=\"store-rn-content-employee-experience-employee-transfer__ul_nl5_jjg_fpb\">\n <li class=\"li\">Lifecycle Event consisting of 7 Activity Sets<ul class=\"ul\" id=\"store-rn-content-employee-experience-employee-transfer__ul_z3j_mjg_fpb\">\n <li class=\"li\">Change Requested</li>\n <li class=\"li\">HR Review and Validation</li>\n <li class=\"li\">Approvals</li>\n <li class=\"li\">Formal Communication to Employee</li>\n <li class=\"li\">Planning for Transition</li>\n <li class=\"li\">New Job Starts</li>\n <li class=\"li\">Integration Into New Team</li>\n </ul></li>\n <li class=\"li\">38 Activities </li>\n <li class=\"li\">6 Catalog Items</li>\n <li class=\"li\">5 approvals</li>\n <li class=\"li\">1 Checklist</li>\n <li class=\"li\">1 E-Signature</li>\n <li class=\"li\">1 HR Service</li>\n <li class=\"li\">17 Mark When Complete</li>\n <li class=\"li\">2 Notification</li>\n <li class=\"li\">1 Sign Document tasks</li>\n <li class=\"li\">4 Take Survey task</li>\n <li class=\"li\">14 Knowledge Articles <ul class=\"ul\" id=\"store-rn-content-employee-experience-employee-transfer__ul_hzp_4jg_fpb\">\n <li class=\"li\">Internal Mobility Resources &Info</li>\n <li class=\"li\">Internal Mobility Resources & Info for Managers</li>\n <li class=\"li\">Talking to Employees About Career Growth</li>\n <li class=\"li\">Transfer & Promotion Process Overview</li>\n <li class=\"li\">Communicating to Your Employees About Their Job Change</li>\n <li class=\"li\">Communicating to Employees About Organizational Change</li>\n <li class=\"li\">Compensation Guidelines template</li>\n <li class=\"li\">Setting Performance Goals & SMART Goal Planning Template</li>\n <li class=\"li\">Transitioning Out of Your Current Role</li>\n <li class=\"li\">Assimilating Into a New Team & Job Role</li>\n <li class=\"li\">Internal Mobility Policy</li>\n <li class=\"li\">Employee Integration Planning Template</li>\n <li class=\"li\">Manager Checklist</li>\n <li class=\"li\">Internal Mobility FAQ</li>\n </ul></li>\n <li class=\"li\">4 Surveys</li>\n <li class=\"li\">1 Document Template</li>\n <li class=\"li\">1 Guided Setup and 1 Workflow</li>\n <li class=\"li\">2 Flows <ul class=\"ul\" id=\"store-rn-content-employee-experience-employee-transfer__ul_b5r_tjg_fpb\">\n <li class=\"li\">Transfer – Create Job Record</li>\n <li class=\"li\">Transfer – Update Primary Job</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Employee Experience Pack: Employee Transfers release notes
Version history for the Employee Experience Pack: Employee Transfers on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego release only.
* These update sets contain a Transfer Lifecycle Event modeled after implementation best practices.
* Included content:
+ Lifecycle Event consisting of 7 Activity Sets
+ Change Requested
+ HR Review and Validation
+ Approvals
+ Formal Communication to Employee
+ Planning for Transition
+ New Job Starts
+ Integration Into New Team
* 38 Activities:
+ 6 Catalog Items
+ 5 approvals
+ 1 Checklist
+ 1 E-Signature
+ 1 HR Service
+ 17 Mark When Complete
+ 2 Notification
+ 1 Sign Document tasks
+ 4 Take Survey task
+ 4 Surveys
+ 1 Document Template
+ 1 Guided Setup and 1 Workflow
+ 2 Flows
1. Transfer - Create Job Record
2. Transfer - Update Primary Job
* 14 Knowledge Articles:
+ Internal Mobility Resources and Info
+ Internal Mobility Resources and Info for Managers
+ Talking to Employees About Career Growth
+ Transfer and Promotion Process Overview
+ Communicating to Your Employees About Their Job Change
+ Communicating to Employees About Organizational Change
+ Compensation Guidelines template
+ Setting Performance Goals and SMART Goal Planning Template
+ Transitioning Out of Your Current Role
+ Assimilating Into a New Team and Job Role
+ Internal Mobility Policy
+ Employee Integration Planning Template
+ Manager Checklist
+ Internal Mobility FAQ
#### Version 1.0.0 - April 2021
* New: Please note that version 1.x of this Experience Pack is officially compatible with the Paris releases only. These update sets contain a Transfer Lifecycle Event modeled after implementation best practices.
Included content:
+ Lifecycle Event consisting of 7 Activity Sets
- Change Requested
- HR Review and Validation
- Approvals
- Formal Communication to Employee
- Planning for Transition
- New Job Starts
- Integration Into New Team
+ 38 Activities
+ 6 Catalog Items
+ 5 approvals
+ 1 Checklist
+ 1 E-Signature
+ 1 HR Service
+ 17 Mark When Complete
+ 2 Notification
+ 1 Sign Document tasks
+ 4 Take Survey task
+ 14 Knowledge Articles
- Internal Mobility Resources &Info
- Internal Mobility Resources & Info for Managers
- Talking to Employees About Career Growth
- Transfer & Promotion Process Overview
- Communicating to Your Employees About Their Job Change
- Communicating to Employees About Organizational Change
- Compensation Guidelines template
- Setting Performance Goals & SMART Goal Planning Template
- Transitioning Out of Your Current Role
- Assimilating Into a New Team & Job Role
- Internal Mobility Policy
- Employee Integration Planning Template
- Manager Checklist
- Internal Mobility FAQ
+ 4 Surveys
+ 1 Document Template
+ 1 Guided Setup and 1 Workflow
+ 2 Flows
- Transfer – Create Job Record
- Transfer – Update Primary Job
| ---
title: 'Employee Experience Pack: Employee Transfers release notes'
description: 'Version history for the Employee Experience Pack: Employee Transfers
on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Employee Transfers release notes
Version history for the Employee Experience Pack: Employee Transfers on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego release only.
* These update sets contain a Transfer Lifecycle Event modeled after implementation best practices.
* Included content:
+ Lifecycle Event consisting of 7 Activity Sets
+ Change Requested
+ HR Review and Validation
+ Approvals
+ Formal Communication to Employee
+ Planning for Transition
+ New Job Starts
+ Integration Into New Team
* 38 Activities:
+ 6 Catalog Items
+ 5 approvals
+ 1 Checklist
+ 1 E-Signature
+ 1 HR Service
+ 17 Mark When Complete
+ 2 Notification
+ 1 Sign Document tasks
+ 4 Take Survey task
+ 4 Surveys
+ 1 Document Template
+ 1 Guided Setup and 1 Workflow
+ 2 Flows
1. Transfer - Create Job Record
2. Transfer - Update Primary Job
* 14 Knowledge Articles:
+ Internal Mobility Resources and Info
+ Internal Mobility Resources and Info for Managers
+ Talking to Employees About Career Growth
+ Transfer and Promotion Process Overview
+ Communicating to Your Employees About Their Job Change
+ Communicating to Employees About Organizational Change
+ Compensation Guidelines template
+ Setting Performance Goals and SMART Goal Planning Template
+ Transitioning Out of Your Current Role
+ Assimilating Into a New Team and Job Role
+ Internal Mobility Policy
+ Employee Integration Planning Template
+ Manager Checklist
+ Internal Mobility FAQ
#### Version 1.0.0 - April 2021
* New: Please note that version 1.x of this Experience Pack is officially compatible with the Paris releases only. These update sets contain a Transfer Lifecycle Event modeled after implementation best practices.
Included content:
+ Lifecycle Event consisting of 7 Activity Sets
- Change Requested
- HR Review and Validation
- Approvals
- Formal Communication to Employee
- Planning for Transition
- New Job Starts
- Integration Into New Team
+ 38 Activities
+ 6 Catalog Items
+ 5 approvals
+ 1 Checklist
+ 1 E-Signature
+ 1 HR Service
+ 17 Mark When Complete
+ 2 Notification
+ 1 Sign Document tasks
+ 4 Take Survey task
+ 14 Knowledge Articles
- Internal Mobility Resources &Info
- Internal Mobility Resources & Info for Managers
- Talking to Employees About Career Growth
- Transfer & Promotion Process Overview
- Communicating to Your Employees About Their Job Change
- Communicating to Employees About Organizational Change
- Compensation Guidelines template
- Setting Performance Goals & SMART Goal Planning Template
- Transitioning Out of Your Current Role
- Assimilating Into a New Team & Job Role
- Internal Mobility Policy
- Employee Integration Planning Template
- Manager Checklist
- Internal Mobility FAQ
+ 4 Surveys
+ 1 Document Template
+ 1 Guided Setup and 1 Workflow
+ 2 Flows
- Transfer – Create Job Record
- Transfer – Update Primary Job
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-enterprise-onboarding.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-enterprise-onboarding.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-enterprise-onboarding.html | Employee Experience Pack: Enterprise Onboarding release notes | Version history for the Employee Experience Pack: Enterprise Onboarding application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-enterprise-onboarding.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-enterprise-onboarding.html"><body id="store-rn-content-employee-experience-enterprise-onboarding"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-enterprise-onboarding" aria-labelledby="title_store-rn-content-employee-experience-enterprise-onboarding">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-enterprise-onboarding">Employee Experience Pack: Enterprise Onboarding release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Enterprise Onboarding application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-enterprise-onboarding__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d575760e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.2.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-enterprise-onboarding__latest-store-rn-content-employee-experience-enterprise-onboarding"><ul class="ul" id="store-rn-content-employee-experience-enterprise-onboarding__ul_bps_ndb_mxb">
<li class="li">Customers who want to provide a great onboarding experience to their new hires and hiring managers often ask for guidance on how to implement this in ServiceNow. Hiring managers frequently find this process
overwhelming, and when new hires do not feel confident and engaged, this could impact productivity and risk attrition.</li>
<li class="li">The Enterprise Onboarding Experience Pack serves as a blueprint for the process of onboarding a new hire to the organization. It uses pre-built services, activities, and communications to coordinate work across
multiple departments while guiding the new hire and their hiring manager through more effective planning and communication. With its pre-configured workflows and curated content, this Employee Journey will help
maximize your employee experience investment.</li>
<li class="li">This Employee Experience Pack requires entitlement to HR Service Delivery Enterprise. Its contents are designed for use with a cross-functional implementation in ServiceNow between HR and IT and other employee
workflow products. For full requirements, instructions, and troubleshooting, please reference the attached PDF document under the supporting documents on this page.</li>
<li class="li">The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?</li>
<li class="li">** Support is available on the ServiceNow community linked under "Supporting Links and Docs" on right side of this page.</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Employee Experience Pack: Enterprise Onboarding release notes
Version history for the Employee Experience Pack: Enterprise Onboarding application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.2.0 - November 2022
* Customers who want to provide a great onboarding experience to their new hires and hiring managers often ask for guidance on how to implement this in ServiceNow. Hiring managers frequently find this process
overwhelming, and when new hires do not feel confident and engaged, this could impact productivity and risk attrition.
* The Enterprise Onboarding Experience Pack serves as a blueprint for the process of onboarding a new hire to the organization. It uses pre-built services, activities, and communications to coordinate work across
multiple departments while guiding the new hire and their hiring manager through more effective planning and communication. With its pre-configured workflows and curated content, this Employee Journey will help
maximize your employee experience investment.
* This Employee Experience Pack requires entitlement to HR Service Delivery Enterprise. Its contents are designed for use with a cross-functional implementation in ServiceNow between HR and IT and other employee
workflow products. For full requirements, instructions, and troubleshooting, please reference the attached PDF document under the supporting documents on this page.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?
* ** Support is available on the ServiceNow community linked under "Supporting Links and Docs" on right side of this page.
| ---
title: 'Employee Experience Pack: Enterprise Onboarding release notes'
description: 'Version history for the Employee Experience Pack: Enterprise Onboarding
application on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Enterprise Onboarding release notes
Version history for the Employee Experience Pack: Enterprise Onboarding application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.2.0 - November 2022
* Customers who want to provide a great onboarding experience to their new hires and hiring managers often ask for guidance on how to implement this in ServiceNow. Hiring managers frequently find this process
overwhelming, and when new hires do not feel confident and engaged, this could impact productivity and risk attrition.
* The Enterprise Onboarding Experience Pack serves as a blueprint for the process of onboarding a new hire to the organization. It uses pre-built services, activities, and communications to coordinate work across
multiple departments while guiding the new hire and their hiring manager through more effective planning and communication. With its pre-configured workflows and curated content, this Employee Journey will help
maximize your employee experience investment.
* This Employee Experience Pack requires entitlement to HR Service Delivery Enterprise. Its contents are designed for use with a cross-functional implementation in ServiceNow between HR and IT and other employee
workflow products. For full requirements, instructions, and troubleshooting, please reference the attached PDF document under the supporting documents on this page.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?
* ** Support is available on the ServiceNow community linked under "Supporting Links and Docs" on right side of this page.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-getting-married.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-getting-married.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-getting-married.html | Employee Experience Pack: Getting Married release notes | Version history for the Employee Experience Pack: Getting Married on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-getting-married.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-getting-married.html"><body id="store-rn-content-employee-experience-getting-married"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-getting-married" aria-labelledby="title_store-rn-content-employee-experience-getting-married">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-getting-married">Employee Experience Pack: Getting Married release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Getting Married on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-getting-married__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d412977e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - September 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-getting-married__latest-store-rn-content-employee-experience-getting-married"><ul class="ul" id="store-rn-content-employee-experience-getting-married__ul_krr_hdb_mxb">
<li class="li">Please note that version 2.1.x of this Experience Pack is officially compatible with the San Diego release only.</li>
<li class="li">These update sets contain knowledge templates and a Lifecycle Event modeled after common implementation practices.</li>
<li class="li">Included content:<ul class="ul" id="store-rn-content-employee-experience-getting-married__ul_cxb_kdb_mxb">
<li class="li">Lifecycle Event consists of three (3) Activity Sets:<ul class="ul" id="store-rn-content-employee-experience-getting-married__ul_lp3_kdb_mxb">
<li class="li">15 Activities<ul class="ul" id="store-rn-content-employee-experience-getting-married__ul_vqk_ldb_mxb">
<li class="li">1 Catalog Item</li>
<li class="li">2 Checklist</li>
<li class="li">1 HR Service</li>
<li class="li">5 Mark When Complete</li>
<li class="li">2 Notification</li>
<li class="li">1 Take Survey task</li>
<li class="li">2 Knowledge Articles</li>
</ul></li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - March 2021</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul" id="store-rn-content-employee-experience-getting-married__ul_hyq_xnj_z4b">
<li class="li">Included content: <ul class="ul" id="store-rn-content-employee-experience-getting-married__ul_f1x_xnj_z4b">
<li class="li">Lifecycle Event consisting of three (3) Activity Sets</li>
<li class="li">15 Activities<ul class="ul" id="store-rn-content-employee-experience-getting-married__ul_jmj_ynj_z4b">
<li class="li">1 Catalog Item</li>
<li class="li">2 Checklist</li>
<li class="li">1 HR Service</li>
<li class="li">5 Mark When Complete</li>
<li class="li">2 Notification</li>
<li class="li">1 Take Survey task</li>
<li class="li">2 Knowledge Articles</li>
</ul></li>
</ul></li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Employee Experience Pack: Getting Married release notes
Version history for the Employee Experience Pack: Getting Married on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - September 2022
* Please note that version 2.1.x of this Experience Pack is officially compatible with the San Diego release only.
* These update sets contain knowledge templates and a Lifecycle Event modeled after common implementation practices.
* Included content:
+ Lifecycle Event consists of three (3) Activity Sets:
- 15 Activities
* 1 Catalog Item
* 2 Checklist
* 1 HR Service
* 5 Mark When Complete
* 2 Notification
* 1 Take Survey task
* 2 Knowledge Articles
#### Version 1.0.0 - March 2021
* New:
+ Included content:
- Lifecycle Event consisting of three (3) Activity Sets
- 15 Activities
* 1 Catalog Item
* 2 Checklist
* 1 HR Service
* 5 Mark When Complete
* 2 Notification
* 1 Take Survey task
* 2 Knowledge Articles
| ---
title: 'Employee Experience Pack: Getting Married release notes'
description: 'Version history for the Employee Experience Pack: Getting Married on
the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Getting Married release notes
Version history for the Employee Experience Pack: Getting Married on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - September 2022
* Please note that version 2.1.x of this Experience Pack is officially compatible with the San Diego release only.
* These update sets contain knowledge templates and a Lifecycle Event modeled after common implementation practices.
* Included content:
+ Lifecycle Event consists of three (3) Activity Sets:
- 15 Activities
* 1 Catalog Item
* 2 Checklist
* 1 HR Service
* 5 Mark When Complete
* 2 Notification
* 1 Take Survey task
* 2 Knowledge Articles
#### Version 1.0.0 - March 2021
* New:
+ Included content:
- Lifecycle Event consisting of three (3) Activity Sets
- 15 Activities
* 1 Catalog Item
* 2 Checklist
* 1 HR Service
* 5 Mark When Complete
* 2 Notification
* 1 Take Survey task
* 2 Knowledge Articles
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-health-alert.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-health-alert.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-health-alert.html | Employee Experience Pack: Health Alert release notes | Version history for the Employee Experience Pack: Health Alert in Content on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-health-alert.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-health-alert.html"><body id="store-rn-content-employee-experience-health-alert"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-health-alert" aria-labelledby="title_store-rn-content-employee-experience-health-alert">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-health-alert">Employee Experience Pack: Health Alert release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Health Alert in Content on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-rn-content-employee-experience-health-alert__section_hzx_gys_hlb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-health-alert__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-rn-content-employee-experience-health-alert__section_izx_gys_hlb"><h2 id="d35439e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 4.1.0 - September 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-health-alert__latest-employee-experience-health-alert"><ul class="ul">
<li class="li">Please note that version 4.1.x of this Experience Pack is compatible with the San Diego release only.</li>
<li class="li">The Health Alert Employee Experience Pack consists of a campaign, sample Knowledge content, and an HR Service for rapidly accelerating your implementation of this use case.</li>
<li class="li">Included content: <ul class="ul">
<li class="li">1 Health Alert Campaign consisting of 1 bundle</li>
<li class="li">6 Campaign Content Items <ul class="ul">
<li class="li">Travel Guidance Video To-do</li>
<li class="li">COVID-19 Updates Banner</li>
<li class="li">Employee E-mail Notification-COVID-19</li>
<li class="li">View COVID-19 Helpful Resources To-do</li>
<li class="li">Review the COVID-19 Facts To-do</li>
<li class="li">COVID-19 Video</li>
</ul></li>
<li class="li">3 Knowledge Articles <ul class="ul">
<li class="li">Leading High Performing Remote Teams</li>
<li class="li">COVID-19 FAQs</li>
<li class="li">COVID-19/Coronavirus Company Updates</li>
</ul></li>
<li class="li">4 Knowledge Blocks <ul class="ul">
<li class="li">Communicating and Supporting Your Team During A Health Crisis</li>
<li class="li">Employees In Significant Outbreak Areas</li>
<li class="li">Helpful Resources - US Employees</li>
<li class="li">Helpful Resources - Non-US Employees</li>
<li class="li">Employee Experience Packs Disclaimer for Implementation</li>
</ul></li>
<li class="li">1 HR case preconfigured with the following content: <ul class="ul">
<li class="li">HR Service: Question Regarding COVID-19</li>
<li class="li">HR Template: Question Regarding COVID-19</li>
<li class="li">Record Producer: Question Regarding COVID-19</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.1.0 - November 2020</dt>
<dd class="dd"><ul class="ul" id="store-rn-content-employee-experience-health-alert__ul_apd_k5h_3nb">
<li class="li">New:<ul class="ul" id="store-rn-content-employee-experience-health-alert__ul_i2p_k5h_3nb">
<li class="li">The Health Alert Employee Experience Pack consists of a campaign, sample Knowledge content, and an HR Service for rapidly accelerating your implementation of this use case.</li>
<li class="li">Included content: <ul class="ul" id="store-rn-content-employee-experience-health-alert__ul_o4y_l5h_3nb">
<li class="li">1 Health Alert Campaign consisting of 1 bundle</li>
<li class="li">6 Campaign Content Items<ul class="ul" id="store-rn-content-employee-experience-health-alert__ul_lyy_n5h_3nb">
<li class="li">Travel Guidance Video To-do</li>
<li class="li">COVID-19 Updates Banner</li>
<li class="li">Employee E-mail Notification- COVID-19</li>
<li class="li">View COVID-19 Helpful Resources To-do</li>
<li class="li">Review the COVID-19 Facts To-do</li>
<li class="li">COVID-19 Video</li>
</ul></li>
<li class="li">3 Knowledge Articles<ul class="ul" id="store-rn-content-employee-experience-health-alert__ul_eg1_f14_2nb">
<li class="li">Leading High Performing Remote Teams</li>
<li class="li">COVID-19 FAQs</li>
<li class="li">COVID-19/Coronavirus Company Updates</li>
</ul></li>
<li class="li">4 Knowledge Blocks<ul class="ul" id="store-rn-content-employee-experience-health-alert__ul_dz5_f14_2nb">
<li class="li">Communicating and Supporting Your Team During A Health Crisis</li>
<li class="li">Employees In Significant Outbreak Areas</li>
<li class="li">Helpful Resources- US Employees</li>
<li class="li">Helpful Resources- Non-US Employees</li>
<li class="li">Employee Experience Packs Disclaimer for Implementation</li>
</ul></li>
<li class="li">1 HR case preconfigured with the following content<ul class="ul" id="store-rn-content-employee-experience-health-alert__ul_rwl_h14_2nb">
<li class="li">HR Service: Question Regarding COVID-19</li>
<li class="li">HR Template: Question Regarding COVID-19</li>
<li class="li">Record Producer: Question Regarding COVID-19</li>
</ul></li>
</ul></li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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September 2022</dt>\n <dd class=\"dd\" id=\"store-rn-content-employee-experience-health-alert__latest-employee-experience-health-alert\"><ul class=\"ul\">\n <li class=\"li\">Please note that version 4.1.x of this Experience Pack is compatible with the San Diego release only.</li>\n <li class=\"li\">The Health Alert Employee Experience Pack consists of a campaign, sample Knowledge content, and an HR Service for rapidly accelerating your implementation of this use case.</li>\n <li class=\"li\">Included content: <ul class=\"ul\">\n <li class=\"li\">1 Health Alert Campaign consisting of 1 bundle</li>\n <li class=\"li\">6 Campaign Content Items <ul class=\"ul\">\n <li class=\"li\">Travel Guidance Video To-do</li>\n <li class=\"li\">COVID-19 Updates Banner</li>\n <li class=\"li\">Employee E-mail Notification-COVID-19</li>\n <li class=\"li\">View COVID-19 Helpful Resources To-do</li>\n <li class=\"li\">Review the COVID-19 Facts To-do</li>\n <li class=\"li\">COVID-19 Video</li>\n </ul></li>\n <li class=\"li\">3 Knowledge Articles <ul class=\"ul\">\n <li class=\"li\">Leading High Performing Remote Teams</li>\n <li class=\"li\">COVID-19 FAQs</li>\n <li class=\"li\">COVID-19/Coronavirus Company Updates</li>\n </ul></li>\n <li class=\"li\">4 Knowledge Blocks <ul class=\"ul\">\n <li class=\"li\">Communicating and Supporting Your Team During A Health Crisis</li>\n <li class=\"li\">Employees In Significant Outbreak Areas</li>\n <li class=\"li\">Helpful Resources - US Employees</li>\n <li class=\"li\">Helpful Resources - Non-US Employees</li>\n <li class=\"li\">Employee Experience Packs Disclaimer for Implementation</li>\n </ul></li>\n <li class=\"li\">1 HR case preconfigured with the following content: <ul class=\"ul\">\n <li class=\"li\">HR Service: Question Regarding COVID-19</li>\n <li class=\"li\">HR Template: Question Regarding COVID-19</li>\n <li class=\"li\">Record Producer: Question Regarding COVID-19</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - November 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-health-alert__ul_apd_k5h_3nb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-content-employee-experience-health-alert__ul_i2p_k5h_3nb\">\n <li class=\"li\">The Health Alert Employee Experience Pack consists of a campaign, sample Knowledge content, and an HR Service for rapidly accelerating your implementation of this use case.</li>\n <li class=\"li\">Included content: <ul class=\"ul\" id=\"store-rn-content-employee-experience-health-alert__ul_o4y_l5h_3nb\">\n <li class=\"li\">1 Health Alert Campaign consisting of 1 bundle</li>\n <li class=\"li\">6 Campaign Content Items<ul class=\"ul\" id=\"store-rn-content-employee-experience-health-alert__ul_lyy_n5h_3nb\">\n <li class=\"li\">Travel Guidance Video To-do</li>\n <li class=\"li\">COVID-19 Updates Banner</li>\n <li class=\"li\">Employee E-mail Notification- COVID-19</li>\n <li class=\"li\">View COVID-19 Helpful Resources To-do</li>\n <li class=\"li\">Review the COVID-19 Facts To-do</li>\n <li class=\"li\">COVID-19 Video</li>\n </ul></li>\n <li class=\"li\">3 Knowledge Articles<ul class=\"ul\" id=\"store-rn-content-employee-experience-health-alert__ul_eg1_f14_2nb\">\n <li class=\"li\">Leading High Performing Remote Teams</li>\n <li class=\"li\">COVID-19 FAQs</li>\n <li class=\"li\">COVID-19/Coronavirus Company Updates</li>\n </ul></li>\n <li class=\"li\">4 Knowledge Blocks<ul class=\"ul\" id=\"store-rn-content-employee-experience-health-alert__ul_dz5_f14_2nb\">\n <li class=\"li\">Communicating and Supporting Your Team During A Health Crisis</li>\n <li class=\"li\">Employees In Significant Outbreak Areas</li>\n <li class=\"li\">Helpful Resources- US Employees</li>\n <li class=\"li\">Helpful Resources- Non-US Employees</li>\n <li class=\"li\">Employee Experience Packs Disclaimer for Implementation</li>\n </ul></li>\n <li class=\"li\">1 HR case preconfigured with the following content<ul class=\"ul\" id=\"store-rn-content-employee-experience-health-alert__ul_rwl_h14_2nb\">\n <li class=\"li\">HR Service: Question Regarding COVID-19</li>\n <li class=\"li\">HR Template: Question Regarding COVID-19</li>\n <li class=\"li\">Record Producer: Question Regarding COVID-19</li>\n </ul></li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Employee Experience Pack: Health Alert release notes
Version history for the Employee Experience Pack: Health Alert in Content on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 4.1.0 - September 2022
* Please note that version 4.1.x of this Experience Pack is compatible with the San Diego release only.
* The Health Alert Employee Experience Pack consists of a campaign, sample Knowledge content, and an HR Service for rapidly accelerating your implementation of this use case.
* Included content:
+ 1 Health Alert Campaign consisting of 1 bundle
+ 6 Campaign Content Items
- Travel Guidance Video To-do
- COVID-19 Updates Banner
- Employee E-mail Notification-COVID-19
- View COVID-19 Helpful Resources To-do
- Review the COVID-19 Facts To-do
- COVID-19 Video
+ 3 Knowledge Articles
- Leading High Performing Remote Teams
- COVID-19 FAQs
- COVID-19/Coronavirus Company Updates
+ 4 Knowledge Blocks
- Communicating and Supporting Your Team During A Health Crisis
- Employees In Significant Outbreak Areas
- Helpful Resources - US Employees
- Helpful Resources - Non-US Employees
- Employee Experience Packs Disclaimer for Implementation
+ 1 HR case preconfigured with the following content:
- HR Service: Question Regarding COVID-19
- HR Template: Question Regarding COVID-19
- Record Producer: Question Regarding COVID-19
#### Version 1.1.0 - November 2020
* New:
+ The Health Alert Employee Experience Pack consists of a campaign, sample Knowledge content, and an HR Service for rapidly accelerating your implementation of this use case.
+ Included content:
- 1 Health Alert Campaign consisting of 1 bundle
- 6 Campaign Content Items
* Travel Guidance Video To-do
* COVID-19 Updates Banner
* Employee E-mail Notification- COVID-19
* View COVID-19 Helpful Resources To-do
* Review the COVID-19 Facts To-do
* COVID-19 Video
- 3 Knowledge Articles
* Leading High Performing Remote Teams
* COVID-19 FAQs
* COVID-19/Coronavirus Company Updates
- 4 Knowledge Blocks
* Communicating and Supporting Your Team During A Health Crisis
* Employees In Significant Outbreak Areas
* Helpful Resources- US Employees
* Helpful Resources- Non-US Employees
* Employee Experience Packs Disclaimer for Implementation
- 1 HR case preconfigured with the following content
* HR Service: Question Regarding COVID-19
* HR Template: Question Regarding COVID-19
* Record Producer: Question Regarding COVID-19
| ---
title: 'Employee Experience Pack: Health Alert release notes'
description: 'Version history for the Employee Experience Pack: Health Alert in Content
on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Health Alert release notes
Version history for the Employee Experience Pack: Health Alert in Content on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 4.1.0 - September 2022
* Please note that version 4.1.x of this Experience Pack is compatible with the San Diego release only.
* The Health Alert Employee Experience Pack consists of a campaign, sample Knowledge content, and an HR Service for rapidly accelerating your implementation of this use case.
* Included content:
+ 1 Health Alert Campaign consisting of 1 bundle
+ 6 Campaign Content Items
- Travel Guidance Video To-do
- COVID-19 Updates Banner
- Employee E-mail Notification-COVID-19
- View COVID-19 Helpful Resources To-do
- Review the COVID-19 Facts To-do
- COVID-19 Video
+ 3 Knowledge Articles
- Leading High Performing Remote Teams
- COVID-19 FAQs
- COVID-19/Coronavirus Company Updates
+ 4 Knowledge Blocks
- Communicating and Supporting Your Team During A Health Crisis
- Employees In Significant Outbreak Areas
- Helpful Resources - US Employees
- Helpful Resources - Non-US Employees
- Employee Experience Packs Disclaimer for Implementation
+ 1 HR case preconfigured with the following content:
- HR Service: Question Regarding COVID-19
- HR Template: Question Regarding COVID-19
- Record Producer: Question Regarding COVID-19
#### Version 1.1.0 - November 2020
* New:
+ The Health Alert Employee Experience Pack consists of a campaign, sample Knowledge content, and an HR Service for rapidly accelerating your implementation of this use case.
+ Included content:
- 1 Health Alert Campaign consisting of 1 bundle
- 6 Campaign Content Items
* Travel Guidance Video To-do
* COVID-19 Updates Banner
* Employee E-mail Notification- COVID-19
* View COVID-19 Helpful Resources To-do
* Review the COVID-19 Facts To-do
* COVID-19 Video
- 3 Knowledge Articles
* Leading High Performing Remote Teams
* COVID-19 FAQs
* COVID-19/Coronavirus Company Updates
- 4 Knowledge Blocks
* Communicating and Supporting Your Team During A Health Crisis
* Employees In Significant Outbreak Areas
* Helpful Resources- US Employees
* Helpful Resources- Non-US Employees
* Employee Experience Packs Disclaimer for Implementation
- 1 HR case preconfigured with the following content
* HR Service: Question Regarding COVID-19
* HR Template: Question Regarding COVID-19
* Record Producer: Question Regarding COVID-19
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-hr-knowledge-starter.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-hr-knowledge-starter.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-hr-knowledge-starter.html | Employee Experience Pack: HR Knowledge Starter Content release notes | Version history for the Employee Experience Pack: HR Knowledge Starter Content on the ServiceNow Store. | [] | [
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<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-hr-knowledge-starter">Employee Experience Pack: HR Knowledge Starter Content release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: HR Knowledge Starter Content on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-hr-knowledge-starter__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d484604e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.2.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-hr-knowledge-starter__latest-store-rn-content-employee-experience-hr-knowledge-starter"><ul class="ul" id="store-rn-content-employee-experience-hr-knowledge-starter__ul_qrc_fdb_mxb">
<li class="li">Employee Experience Pack: HR Knowledge Starter Content (v1.2.0)</li>
<li class="li">These update sets contain a set of generic sample Knowledge articles and blocks that provide general layout examples and guidance for structuring effective knowledge content. These articles and blocks are meant to
be used as a guideline for creating and configuring your own information in knowledge articles and blocks.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - November 2020</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul" id="store-rn-content-employee-experience-hr-knowledge-starter__ul_ib1_t23_3nb">
<li class="li">These update sets contain a set of generic sample Knowledge articles and blocks that provide general layout examples and guidance for structuring effective knowledge content. These articles and blocks are
meant to be used as a guideline for creating and configuring your own information in knowledge articles and blocks.</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Employee Experience Pack: HR Knowledge Starter Content release notes
Version history for the Employee Experience Pack: HR Knowledge Starter Content on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.0 - November 2022
* Employee Experience Pack: HR Knowledge Starter Content (v1.2.0)
* These update sets contain a set of generic sample Knowledge articles and blocks that provide general layout examples and guidance for structuring effective knowledge content. These articles and blocks are meant to
be used as a guideline for creating and configuring your own information in knowledge articles and blocks.
#### Version 1.0.0 - November 2020
* New:
+ These update sets contain a set of generic sample Knowledge articles and blocks that provide general layout examples and guidance for structuring effective knowledge content. These articles and blocks are
meant to be used as a guideline for creating and configuring your own information in knowledge articles and blocks.
| ---
title: 'Employee Experience Pack: HR Knowledge Starter Content release notes'
description: 'Version history for the Employee Experience Pack: HR Knowledge Starter
Content on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: HR Knowledge Starter Content release notes
Version history for the Employee Experience Pack: HR Knowledge Starter Content on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2.0 - November 2022
* Employee Experience Pack: HR Knowledge Starter Content (v1.2.0)
* These update sets contain a set of generic sample Knowledge articles and blocks that provide general layout examples and guidance for structuring effective knowledge content. These articles and blocks are meant to
be used as a guideline for creating and configuring your own information in knowledge articles and blocks.
#### Version 1.0.0 - November 2020
* New:
+ These update sets contain a set of generic sample Knowledge articles and blocks that provide general layout examples and guidance for structuring effective knowledge content. These articles and blocks are
meant to be used as a guideline for creating and configuring your own information in knowledge articles and blocks.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-hr-loa.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-hr-loa.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-hr-loa.html | Employee Experience Pack: HR Services Leave of Absence Topics release notes | Version history for the Employee Experience Pack: HR Services Leave of Absence Topics on the ServiceNow Store. | [] | [
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<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-hr-loa">Employee Experience Pack: HR Services Leave of Absence Topics release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: HR Services Leave of Absence Topics
on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-hr-loa__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
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<section class="section"><h2 id="d475004e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - November 2020</dt>
<dd class="dd" id="store-rn-content-employee-experience-hr-loa__latest-store-rn-content-employee-experience-hr-loa"><ul class="ul">
<li class="li">New: <ul class="ul" id="store-rn-content-employee-experience-hr-loa__ul_zt5_yc3_3nb">
<li class="li">This update set contains new HR Services to supplement your HR catalog.
Included content: <ul class="ul" id="store-rn-content-employee-experience-hr-loa__ul_bgp_cd3_3nb">
<li class="li">4 HR Services<ul class="ul" id="store-rn-content-employee-experience-hr-loa__ul_njw_cd3_3nb">
<li class="li">FamilyCare Leave of Absence Request</li>
<li class="li">MedicalLeave of Absence Request</li>
<li class="li">MilitaryLeave of Absence Request</li>
<li class="li">JuryDuty Time off Request4 HR Templates</li>
</ul></li>
<li class="li">4 HR Templates</li>
<li class="li">4 Record Producers</li>
</ul></li>
</ul></li>
</ul></dd>
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</section>
</div>
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} | # Employee Experience Pack: HR Services Leave of Absence Topics release notes
Version history for the Employee Experience Pack: HR Services Leave of Absence Topics
on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - November 2020
* New:
+ This update set contains new HR Services to supplement your HR catalog.
Included content:
- 4 HR Services
* FamilyCare Leave of Absence Request
* MedicalLeave of Absence Request
* MilitaryLeave of Absence Request
* JuryDuty Time off Request4 HR Templates
- 4 HR Templates
- 4 Record Producers
| ---
title: 'Employee Experience Pack: HR Services Leave of Absence Topics release notes'
description: 'Version history for the Employee Experience Pack: HR Services Leave
of Absence Topics on the ServiceNow Store.'
keywords: []
breadcrumbs:
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- ServiceNow Store - Content release notes
---
# Employee Experience Pack: HR Services Leave of Absence Topics release notes
Version history for the Employee Experience Pack: HR Services Leave of Absence Topics
on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - November 2020
* New:
+ This update set contains new HR Services to supplement your HR catalog.
Included content:
- 4 HR Services
* FamilyCare Leave of Absence Request
* MedicalLeave of Absence Request
* MilitaryLeave of Absence Request
* JuryDuty Time off Request4 HR Templates
- 4 HR Templates
- 4 Record Producers
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-laptop-refresh.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-laptop-refresh.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-laptop-refresh.html | Employee Experience Pack: Laptop Refresh Initiative release notes | Version history for the Employee Experience Pack: Laptop Refresh Initiative content on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
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<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-laptop-refresh">Employee Experience Pack: Laptop Refresh Initiative release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Laptop Refresh Initiative content on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-laptop-refresh__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d592217e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-laptop-refresh__latest-store-rn-content-employee-experience-laptop-refresh"><ul class="ul" id="store-rn-content-employee-experience-laptop-refresh__ul_n4n_ycb_mxb">
<li class="li">The Laptop Refresh Initiative consists of campaign and sample knowledge content, in addition to an HR service for accelerating time-to-value of this use case.</li>
<li class="li">Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego release only.</li>
<li class="li">Campaign content items:<ul class="ul" id="store-rn-content-employee-experience-laptop-refresh__ul_dbw_zcb_mxb">
<li class="li">Actions (9)</li>
<li class="li">Notifications (1)</li>
<li class="li">Knowledge article (1)</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - April 2022</dt>
<dd class="dd"><ul class="ul" id="store-rn-content-employee-experience-laptop-refresh__ul_lrm_1db_mxb">
<li class="li">The Laptop Refresh Initiative consists of campaign and sample knowledge content, in addition to an HR service for accelerating time-to-value of this use case. Please note that version 2.x of this Experience Pack is
officially compatible with the Rome release only.</li>
<li class="li">Campaign content items:<ul class="ul" id="store-rn-content-employee-experience-laptop-refresh__ul_ggm_bdb_mxb">
<li class="li">Actions (9)</li>
<li class="li">Notifications (1)</li>
<li class="li">Knowledge article (1)</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-laptop-refresh.html\" id=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-laptop-refresh.html\"><body id=\"store-rn-content-employee-experience-laptop-refresh\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-content-employee-experience-laptop-refresh\" aria-labelledby=\"title_store-rn-content-employee-experience-laptop-refresh\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-content-employee-experience-laptop-refresh\">Employee Experience Pack: Laptop Refresh Initiative release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Employee Experience Pack: Laptop Refresh Initiative content on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-content-employee-experience-laptop-refresh__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d592217e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.1.0 - November 2022</dt>\n <dd class=\"dd\" id=\"store-rn-content-employee-experience-laptop-refresh__latest-store-rn-content-employee-experience-laptop-refresh\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-laptop-refresh__ul_n4n_ycb_mxb\">\n <li class=\"li\">The Laptop Refresh Initiative consists of campaign and sample knowledge content, in addition to an HR service for accelerating time-to-value of this use case.</li>\n <li class=\"li\">Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego release only.</li>\n <li class=\"li\">Campaign content items:<ul class=\"ul\" id=\"store-rn-content-employee-experience-laptop-refresh__ul_dbw_zcb_mxb\">\n <li class=\"li\">Actions (9)</li>\n <li class=\"li\">Notifications (1)</li>\n <li class=\"li\">Knowledge article (1)</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - April 2022</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-laptop-refresh__ul_lrm_1db_mxb\">\n <li class=\"li\">The Laptop Refresh Initiative consists of campaign and sample knowledge content, in addition to an HR service for accelerating time-to-value of this use case. Please note that version 2.x of this Experience Pack is\n officially compatible with the Rome release only.</li>\n <li class=\"li\">Campaign content items:<ul class=\"ul\" id=\"store-rn-content-employee-experience-laptop-refresh__ul_ggm_bdb_mxb\">\n <li class=\"li\">Actions (9)</li>\n <li class=\"li\">Notifications (1)</li>\n <li class=\"li\">Knowledge article (1)</li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
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} | # Employee Experience Pack: Laptop Refresh Initiative release notes
Version history for the Employee Experience Pack: Laptop Refresh Initiative content on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* The Laptop Refresh Initiative consists of campaign and sample knowledge content, in addition to an HR service for accelerating time-to-value of this use case.
* Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego release only.
* Campaign content items:
+ Actions (9)
+ Notifications (1)
+ Knowledge article (1)
#### Version 2.0.0 - April 2022
* The Laptop Refresh Initiative consists of campaign and sample knowledge content, in addition to an HR service for accelerating time-to-value of this use case. Please note that version 2.x of this Experience Pack is
officially compatible with the Rome release only.
* Campaign content items:
+ Actions (9)
+ Notifications (1)
+ Knowledge article (1)
| ---
title: 'Employee Experience Pack: Laptop Refresh Initiative release notes'
description: 'Version history for the Employee Experience Pack: Laptop Refresh Initiative
content on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Laptop Refresh Initiative release notes
Version history for the Employee Experience Pack: Laptop Refresh Initiative content on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* The Laptop Refresh Initiative consists of campaign and sample knowledge content, in addition to an HR service for accelerating time-to-value of this use case.
* Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego release only.
* Campaign content items:
+ Actions (9)
+ Notifications (1)
+ Knowledge article (1)
#### Version 2.0.0 - April 2022
* The Laptop Refresh Initiative consists of campaign and sample knowledge content, in addition to an HR service for accelerating time-to-value of this use case. Please note that version 2.x of this Experience Pack is
officially compatible with the Rome release only.
* Campaign content items:
+ Actions (9)
+ Notifications (1)
+ Knowledge article (1)
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-leaves-pursuing-passion.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-leaves-pursuing-passion.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-leaves-pursuing-passion.html | Employee Experience Pack: Leaves - Pursuing a Passion release notes | Version history for the Employee Experience Pack: Leaves - Pursuing a Passion application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-leaves-pursuing-passion.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-leaves-pursuing-passion.html"><body id="store-rn-content-employee-experience-leaves-pursuing-passion"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-leaves-pursuing-passion" aria-labelledby="title_store-rn-content-employee-experience-leaves-pursuing-passion">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-leaves-pursuing-passion">Employee Experience Pack: Leaves - Pursuing a Passion release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Leaves - Pursuing a Passion application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-leaves-pursuing-passion__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d109731e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-leaves-pursuing-passion__latest-store-rn-content-employee-experience-leaves-pursuing-passion"><ul class="ul" id="store-rn-content-employee-experience-leaves-pursuing-passion__ul_jmd_xcb_mxb">
<li class="li">Pursuing a passion depicts the journey of an employee wanting to take an extended break from work to achieve a personal or professional passion. This could involve taking a short or extended leave of absence or even
making a work accommodation to support a class schedule. This pack shows examples of how to support this type of request with in the organization, but is flexible enough to allow for many different use cases.</li>
<li class="li">The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Employee Experience Pack: Leaves - Pursuing a Passion release notes
Version history for the Employee Experience Pack: Leaves - Pursuing a Passion application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - November 2022
* Pursuing a passion depicts the journey of an employee wanting to take an extended break from work to achieve a personal or professional passion. This could involve taking a short or extended leave of absence or even
making a work accommodation to support a class schedule. This pack shows examples of how to support this type of request with in the organization, but is flexible enough to allow for many different use cases.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?
| ---
title: 'Employee Experience Pack: Leaves - Pursuing a Passion release notes'
description: 'Version history for the Employee Experience Pack: Leaves - Pursuing
a Passion application on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Leaves - Pursuing a Passion release notes
Version history for the Employee Experience Pack: Leaves - Pursuing a Passion application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - November 2022
* Pursuing a passion depicts the journey of an employee wanting to take an extended break from work to achieve a personal or professional passion. This could involve taking a short or extended leave of absence or even
making a work accommodation to support a class schedule. This pack shows examples of how to support this type of request with in the organization, but is flexible enough to allow for many different use cases.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-manager-planning-offboarding.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-manager-planning-offboarding.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-manager-planning-offboarding.html | Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member release notes | Version history for the Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-manager-planning-offboarding.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-manager-planning-offboarding.html"><body id="store-rn-content-employee-experience-manager-planning-offboarding"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-manager-planning-offboarding" aria-labelledby="title_store-rn-content-employee-experience-manager-planning-offboarding">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-manager-planning-offboarding">Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-manager-planning-offboarding__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d222407e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-manager-planning-offboarding__latest-store-rn-content-employee-experience-manager-planning-offboarding"><ul class="ul" id="store-rn-content-employee-experience-manager-planning-offboarding__ul_s54_ccb_mxb">
<li class="li">How can Journey Accelerator Complement an Offboarding Lifecycle Event? Journey Accelerator can be used with or without Lifecycle Events. For those of you who use Lifecycle Events in your organization, you may be
wondering the difference and when you should use Lifecycle Events vs. Journey Accelerator. To summarize, Lifecycle Events helps manage experiences across departments to support employee and admin productivity.
Meanwhile, Journey Accelerator eliminates manager's manual tasks, so they can be more productive and provide the employee an updated experience as they navigate their transition. In a Lifecycle Offboarding Event,
all organization-required, cross-departmental activities are triggered. Activities can include, but are not limited to:<ul class="ul" id="store-rn-content-employee-experience-manager-planning-offboarding__ul_nlb_2cb_mxb">
<li class="li">Facilitating the collection of the employees badge, laptop, and other company assets</li>
<li class="li">Transfer of benefits Removal of systems access</li>
<li class="li">Distribution of information regarding separation policies</li>
<li class="li">Conducting exit interviews</li>
</ul></li>
<li class="li">From the Lifecycle Event, admins can trigger the creation of a Journey Accelerator plan. Journey Accelerator plans should include the recommended activities that create a best-in-class offboarding journey for the
departing team member, manager, and the entire team. Journey Accelerator eliminates the manual tasks a manager should do as part of the journey. Activities can include, but are not limited to:<ul class="ul" id="store-rn-content-employee-experience-manager-planning-offboarding__ul_qwr_2h4_hvb">
<li class="li">Knowledge transfer between team members</li>
<li class="li">Team farewell activities</li>
<li class="li">Ongoing activity handoff</li>
<li class="li">Team communications</li>
<li class="li">Ensure that the departing team member keeps in touch and joins the alumni network</li>
</ul></li>
<li class="li">This Employee Experience Pack Feature Accelerator contains the following:<ul class="ul" id="store-rn-content-employee-experience-manager-planning-offboarding__ul_dmy_3cb_mxb">
<li class="li">Plan Type for Offboarding</li>
<li class="li">Plan Configuration for Offboarding</li>
<li class="li">Two Stages in the Plan configuration</li>
<li class="li">Knowledge Transfer</li>
<li class="li">Farewell Activities</li>
<li class="li">Seven to-do templates in the two stages</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - April 2021</dt>
<dd class="dd"><ul class="ul" id="store-rn-content-employee-experience-manager-planning-offboarding__ul_by5_jcb_mxb">
<li class="li">Journey Accelerator can be used with or without Lifecycle Events. For those of you who use Lifecycle Events in your organization, you may be wondering the difference and when you should use Lifecycle Events vs.
Journey Accelerator. To summarize, Lifecycle Events helps manage experiences across departments to support employee and admin productivity. Meanwhile, Journey Accelerator eliminates manager’s manual tasks, so they
can be more productive and provide the employee an updated experience as they navigate their transition. In a Lifecycle Offboarding Event, all ‘organization-required’, cross-departmental activities are triggered.
Activities can include, but are not limited to:<ul class="ul" id="store-rn-content-employee-experience-manager-planning-offboarding__ul_mdx_kcb_mxb">
<li class="li">Facilitating the collection of the employee’s badge, laptop, and other company assets</li>
<li class="li">Transfer of benefits</li>
<li class="li">Removal of systems access</li>
<li class="li">Distribution of information regarding separation policies</li>
<li class="li">Conducting exit interviews</li>
</ul></li>
<li class="li">From the Lifecycle Event, admins can trigger the creation of a Journey Accelerator plan. Journey Accelerator plans should include the recommended activities that create a best-in-class offboarding journey for the
departing team member, manager, and rest of the team. Journey Accelerator eliminates the manual tasks a manager should do as part of the journey. Activities can include, but are not limited to:<ul class="ul" id="store-rn-content-employee-experience-manager-planning-offboarding__ul_ebk_mcb_mxb">
<li class="li">Knowledge transfer between team members</li>
<li class="li">Team farewell activities</li>
<li class="li">Ongoing activity handoff</li>
<li class="li">Team communications</li>
<li class="li">Ensuring departing team member keeps in touch and joins the alumni network</li>
</ul></li>
<li class="li">This Employee Experience Pack Feature Accelerator, contains the following:<ul class="ul" id="store-rn-content-employee-experience-manager-planning-offboarding__ul_ljg_ncb_mxb">
<li class="li">Plan Type for Offboarding</li>
<li class="li">Plan Configuration for Offboarding</li>
<li class="li">2 Stages in the Plan configuration Knowledge Transfer Farewell Activities</li>
<li class="li">7 to-do templates in the 2 stages</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-manager-planning-offboarding.html\" id=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-manager-planning-offboarding.html\"><body id=\"store-rn-content-employee-experience-manager-planning-offboarding\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-content-employee-experience-manager-planning-offboarding\" aria-labelledby=\"title_store-rn-content-employee-experience-manager-planning-offboarding\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-content-employee-experience-manager-planning-offboarding\">Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-content-employee-experience-manager-planning-offboarding__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d222407e56\" class=\"title sectiontitle\">Version history</h2>\n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.1.0 - November 2022</dt>\n <dd class=\"dd\" id=\"store-rn-content-employee-experience-manager-planning-offboarding__latest-store-rn-content-employee-experience-manager-planning-offboarding\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-manager-planning-offboarding__ul_s54_ccb_mxb\">\n <li class=\"li\">How can Journey Accelerator Complement an Offboarding Lifecycle Event? Journey Accelerator can be used with or without Lifecycle Events. For those of you who use Lifecycle Events in your organization, you may be\n wondering the difference and when you should use Lifecycle Events vs. Journey Accelerator. To summarize, Lifecycle Events helps manage experiences across departments to support employee and admin productivity.\n Meanwhile, Journey Accelerator eliminates manager's manual tasks, so they can be more productive and provide the employee an updated experience as they navigate their transition. In a Lifecycle Offboarding Event,\n all organization-required, cross-departmental activities are triggered. Activities can include, but are not limited to:<ul class=\"ul\" id=\"store-rn-content-employee-experience-manager-planning-offboarding__ul_nlb_2cb_mxb\">\n <li class=\"li\">Facilitating the collection of the employees badge, laptop, and other company assets</li>\n <li class=\"li\">Transfer of benefits Removal of systems access</li>\n <li class=\"li\">Distribution of information regarding separation policies</li>\n <li class=\"li\">Conducting exit interviews</li>\n </ul></li>\n <li class=\"li\">From the Lifecycle Event, admins can trigger the creation of a Journey Accelerator plan. Journey Accelerator plans should include the recommended activities that create a best-in-class offboarding journey for the\n departing team member, manager, and the entire team. Journey Accelerator eliminates the manual tasks a manager should do as part of the journey. Activities can include, but are not limited to:<ul class=\"ul\" id=\"store-rn-content-employee-experience-manager-planning-offboarding__ul_qwr_2h4_hvb\">\n <li class=\"li\">Knowledge transfer between team members</li>\n <li class=\"li\">Team farewell activities</li>\n <li class=\"li\">Ongoing activity handoff</li>\n <li class=\"li\">Team communications</li>\n <li class=\"li\">Ensure that the departing team member keeps in touch and joins the alumni network</li>\n </ul></li>\n <li class=\"li\">This Employee Experience Pack Feature Accelerator contains the following:<ul class=\"ul\" id=\"store-rn-content-employee-experience-manager-planning-offboarding__ul_dmy_3cb_mxb\">\n <li class=\"li\">Plan Type for Offboarding</li>\n <li class=\"li\">Plan Configuration for Offboarding</li>\n <li class=\"li\">Two Stages in the Plan configuration</li>\n <li class=\"li\">Knowledge Transfer</li>\n <li class=\"li\">Farewell Activities</li>\n <li class=\"li\">Seven to-do templates in the two stages</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - April 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-manager-planning-offboarding__ul_by5_jcb_mxb\">\n <li class=\"li\">Journey Accelerator can be used with or without Lifecycle Events. For those of you who use Lifecycle Events in your organization, you may be wondering the difference and when you should use Lifecycle Events vs.\n Journey Accelerator. To summarize, Lifecycle Events helps manage experiences across departments to support employee and admin productivity. Meanwhile, Journey Accelerator eliminates manager’s manual tasks, so they\n can be more productive and provide the employee an updated experience as they navigate their transition. In a Lifecycle Offboarding Event, all ‘organization-required’, cross-departmental activities are triggered.\n Activities can include, but are not limited to:<ul class=\"ul\" id=\"store-rn-content-employee-experience-manager-planning-offboarding__ul_mdx_kcb_mxb\">\n <li class=\"li\">Facilitating the collection of the employee’s badge, laptop, and other company assets</li>\n <li class=\"li\">Transfer of benefits</li>\n <li class=\"li\">Removal of systems access</li>\n <li class=\"li\">Distribution of information regarding separation policies</li>\n <li class=\"li\">Conducting exit interviews</li>\n </ul></li>\n <li class=\"li\">From the Lifecycle Event, admins can trigger the creation of a Journey Accelerator plan. Journey Accelerator plans should include the recommended activities that create a best-in-class offboarding journey for the\n departing team member, manager, and rest of the team. Journey Accelerator eliminates the manual tasks a manager should do as part of the journey. Activities can include, but are not limited to:<ul class=\"ul\" id=\"store-rn-content-employee-experience-manager-planning-offboarding__ul_ebk_mcb_mxb\">\n <li class=\"li\">Knowledge transfer between team members</li>\n <li class=\"li\">Team farewell activities</li>\n <li class=\"li\">Ongoing activity handoff</li>\n <li class=\"li\">Team communications</li>\n <li class=\"li\">Ensuring departing team member keeps in touch and joins the alumni network</li>\n </ul></li>\n <li class=\"li\">This Employee Experience Pack Feature Accelerator, contains the following:<ul class=\"ul\" id=\"store-rn-content-employee-experience-manager-planning-offboarding__ul_ljg_ncb_mxb\">\n <li class=\"li\">Plan Type for Offboarding</li>\n <li class=\"li\">Plan Configuration for Offboarding</li>\n <li class=\"li\">2 Stages in the Plan configuration Knowledge Transfer Farewell Activities</li>\n <li class=\"li\">7 to-do templates in the 2 stages</li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member release notes
Version history for the Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* How can Journey Accelerator Complement an Offboarding Lifecycle Event? Journey Accelerator can be used with or without Lifecycle Events. For those of you who use Lifecycle Events in your organization, you may be
wondering the difference and when you should use Lifecycle Events vs. Journey Accelerator. To summarize, Lifecycle Events helps manage experiences across departments to support employee and admin productivity.
Meanwhile, Journey Accelerator eliminates manager's manual tasks, so they can be more productive and provide the employee an updated experience as they navigate their transition. In a Lifecycle Offboarding Event,
all organization-required, cross-departmental activities are triggered. Activities can include, but are not limited to:
+ Facilitating the collection of the employees badge, laptop, and other company assets
+ Transfer of benefits Removal of systems access
+ Distribution of information regarding separation policies
+ Conducting exit interviews
* From the Lifecycle Event, admins can trigger the creation of a Journey Accelerator plan. Journey Accelerator plans should include the recommended activities that create a best-in-class offboarding journey for the
departing team member, manager, and the entire team. Journey Accelerator eliminates the manual tasks a manager should do as part of the journey. Activities can include, but are not limited to:
+ Knowledge transfer between team members
+ Team farewell activities
+ Ongoing activity handoff
+ Team communications
+ Ensure that the departing team member keeps in touch and joins the alumni network
* This Employee Experience Pack Feature Accelerator contains the following:
+ Plan Type for Offboarding
+ Plan Configuration for Offboarding
+ Two Stages in the Plan configuration
+ Knowledge Transfer
+ Farewell Activities
+ Seven to-do templates in the two stages
#### Version 1.0.0 - April 2021
* Journey Accelerator can be used with or without Lifecycle Events. For those of you who use Lifecycle Events in your organization, you may be wondering the difference and when you should use Lifecycle Events vs.
Journey Accelerator. To summarize, Lifecycle Events helps manage experiences across departments to support employee and admin productivity. Meanwhile, Journey Accelerator eliminates manager’s manual tasks, so they
can be more productive and provide the employee an updated experience as they navigate their transition. In a Lifecycle Offboarding Event, all ‘organization-required’, cross-departmental activities are triggered.
Activities can include, but are not limited to:
+ Facilitating the collection of the employee’s badge, laptop, and other company assets
+ Transfer of benefits
+ Removal of systems access
+ Distribution of information regarding separation policies
+ Conducting exit interviews
* From the Lifecycle Event, admins can trigger the creation of a Journey Accelerator plan. Journey Accelerator plans should include the recommended activities that create a best-in-class offboarding journey for the
departing team member, manager, and rest of the team. Journey Accelerator eliminates the manual tasks a manager should do as part of the journey. Activities can include, but are not limited to:
+ Knowledge transfer between team members
+ Team farewell activities
+ Ongoing activity handoff
+ Team communications
+ Ensuring departing team member keeps in touch and joins the alumni network
* This Employee Experience Pack Feature Accelerator, contains the following:
+ Plan Type for Offboarding
+ Plan Configuration for Offboarding
+ 2 Stages in the Plan configuration Knowledge Transfer Farewell Activities
+ 7 to-do templates in the 2 stages
| ---
title: 'Employee Experience Pack: Offboarding - Manager Planning for a Departing Team
Member release notes'
description: 'Version history for the Employee Experience Pack: Offboarding - Manager
Planning for a Departing Team Member on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member release notes
Version history for the Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* How can Journey Accelerator Complement an Offboarding Lifecycle Event? Journey Accelerator can be used with or without Lifecycle Events. For those of you who use Lifecycle Events in your organization, you may be
wondering the difference and when you should use Lifecycle Events vs. Journey Accelerator. To summarize, Lifecycle Events helps manage experiences across departments to support employee and admin productivity.
Meanwhile, Journey Accelerator eliminates manager's manual tasks, so they can be more productive and provide the employee an updated experience as they navigate their transition. In a Lifecycle Offboarding Event,
all organization-required, cross-departmental activities are triggered. Activities can include, but are not limited to:
+ Facilitating the collection of the employees badge, laptop, and other company assets
+ Transfer of benefits Removal of systems access
+ Distribution of information regarding separation policies
+ Conducting exit interviews
* From the Lifecycle Event, admins can trigger the creation of a Journey Accelerator plan. Journey Accelerator plans should include the recommended activities that create a best-in-class offboarding journey for the
departing team member, manager, and the entire team. Journey Accelerator eliminates the manual tasks a manager should do as part of the journey. Activities can include, but are not limited to:
+ Knowledge transfer between team members
+ Team farewell activities
+ Ongoing activity handoff
+ Team communications
+ Ensure that the departing team member keeps in touch and joins the alumni network
* This Employee Experience Pack Feature Accelerator contains the following:
+ Plan Type for Offboarding
+ Plan Configuration for Offboarding
+ Two Stages in the Plan configuration
+ Knowledge Transfer
+ Farewell Activities
+ Seven to-do templates in the two stages
#### Version 1.0.0 - April 2021
* Journey Accelerator can be used with or without Lifecycle Events. For those of you who use Lifecycle Events in your organization, you may be wondering the difference and when you should use Lifecycle Events vs.
Journey Accelerator. To summarize, Lifecycle Events helps manage experiences across departments to support employee and admin productivity. Meanwhile, Journey Accelerator eliminates manager’s manual tasks, so they
can be more productive and provide the employee an updated experience as they navigate their transition. In a Lifecycle Offboarding Event, all ‘organization-required’, cross-departmental activities are triggered.
Activities can include, but are not limited to:
+ Facilitating the collection of the employee’s badge, laptop, and other company assets
+ Transfer of benefits
+ Removal of systems access
+ Distribution of information regarding separation policies
+ Conducting exit interviews
* From the Lifecycle Event, admins can trigger the creation of a Journey Accelerator plan. Journey Accelerator plans should include the recommended activities that create a best-in-class offboarding journey for the
departing team member, manager, and rest of the team. Journey Accelerator eliminates the manual tasks a manager should do as part of the journey. Activities can include, but are not limited to:
+ Knowledge transfer between team members
+ Team farewell activities
+ Ongoing activity handoff
+ Team communications
+ Ensuring departing team member keeps in touch and joins the alumni network
* This Employee Experience Pack Feature Accelerator, contains the following:
+ Plan Type for Offboarding
+ Plan Configuration for Offboarding
+ 2 Stages in the Plan configuration Knowledge Transfer Farewell Activities
+ 7 to-do templates in the 2 stages
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-modify-direct-deposit.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-modify-direct-deposit.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-modify-direct-deposit.html | Employee Experience Pack: HR Service - Modify Direct Deposit release notes | Version history for the Employee Experience Pack: HR Service - Modify Direct Deposit on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-modify-direct-deposit.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-modify-direct-deposit.html"><body id="store-rn-content-employee-experience-modify-direct-deposit"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-modify-direct-deposit" aria-labelledby="title_store-rn-content-employee-experience-modify-direct-deposit">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-modify-direct-deposit">Employee Experience Pack: HR Service - Modify Direct Deposit release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: HR Service - Modify Direct Deposit on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-modify-direct-deposit__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d305459e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - October 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-modify-direct-deposit__latest-store-rn-content-employee-experience-modify-direct-deposit"><ul class="ul" id="store-rn-content-employee-experience-modify-direct-deposit__ul_gs5_b41_1vb">
<li class="li">New:<ul class="ul" id="store-rn-content-employee-experience-modify-direct-deposit__ul_wt1_c41_1vb">
<li class="li">This update set contains new HR Services to supplement your HR catalog.</li>
<li class="li">Included content:<ul class="ul" id="store-rn-content-employee-experience-modify-direct-deposit__ul_ux1_s41_1vb">
<li class="li">1 HR service: Modify Direct Deposit</li>
<li class="li">1 Record Producer: Modify DirectDeposit</li>
<li class="li">1 HR Template: Modify Direct Deposit</li>
</ul></li>
</ul></li>
<li class="li">Please note that version 2.1.x of this Experience Pack is officially compatible with the San Diego release only.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - November 2020</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul" id="store-rn-content-employee-experience-modify-direct-deposit__ul_bxt_td3_3nb">
<li class="li">This update set contains new HR Services to supplement your HR catalog. Included content: <ul class="ul" id="store-rn-content-employee-experience-modify-direct-deposit__ul_e3y_td3_3nb">
<li class="li">1 HR service – Modify Direct Deposit</li>
<li class="li">1 Record Producer – Modify DirectDeposit</li>
<li class="li">1 HR Template – Modify Direct Deposit</li>
</ul></li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
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} | # Employee Experience Pack: HR Service - Modify Direct Deposit release notes
Version history for the Employee Experience Pack: HR Service - Modify Direct Deposit on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - October 2022
* New:
+ This update set contains new HR Services to supplement your HR catalog.
+ Included content:
- 1 HR service: Modify Direct Deposit
- 1 Record Producer: Modify DirectDeposit
- 1 HR Template: Modify Direct Deposit
* Please note that version 2.1.x of this Experience Pack is officially compatible with the San Diego release only.
#### Version 1.0.0 - November 2020
* New:
+ This update set contains new HR Services to supplement your HR catalog. Included content:
- 1 HR service – Modify Direct Deposit
- 1 Record Producer – Modify DirectDeposit
- 1 HR Template – Modify Direct Deposit
| ---
title: 'Employee Experience Pack: HR Service - Modify Direct Deposit release notes'
description: 'Version history for the Employee Experience Pack: HR Service - Modify
Direct Deposit on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: HR Service - Modify Direct Deposit release notes
Version history for the Employee Experience Pack: HR Service - Modify Direct Deposit on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - October 2022
* New:
+ This update set contains new HR Services to supplement your HR catalog.
+ Included content:
- 1 HR service: Modify Direct Deposit
- 1 Record Producer: Modify DirectDeposit
- 1 HR Template: Modify Direct Deposit
* Please note that version 2.1.x of this Experience Pack is officially compatible with the San Diego release only.
#### Version 1.0.0 - November 2020
* New:
+ This update set contains new HR Services to supplement your HR catalog. Included content:
- 1 HR service – Modify Direct Deposit
- 1 Record Producer – Modify DirectDeposit
- 1 HR Template – Modify Direct Deposit
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-offboarding-involuntary-separation.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-offboarding-involuntary-separation.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-offboarding-involuntary-separation.html | Employee Experience Pack: Offboarding - Involuntary Separation release notes | Version history for the Employee Experience Pack: Offboarding - Involuntary Separation on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-offboarding-involuntary-separation.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-offboarding-involuntary-separation.html"><body id="store-rn-content-employee-experience-offboarding-involuntary-separation"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-offboarding-involuntary-separation" aria-labelledby="title_store-rn-content-employee-experience-offboarding-involuntary-separation">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-offboarding-involuntary-separation">Employee Experience Pack: Offboarding - Involuntary Separation release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Offboarding - Involuntary Separation on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-offboarding-involuntary-separation__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d275814e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-offboarding-involuntary-separation__latest-store-rn-content-employee-experience-offboarding"><ul class="ul" id="store-rn-content-employee-experience-offboarding-involuntary-separation__ul_fsd_pcb_mxb">
<li class="li">This update set contains an Offboarding Lifecycle Event for Involuntary Separations.</li>
<li class="li">Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego releases only.</li>
<li class="li">Lifecycle Event Consisting of 4 Activity Sets:<ul class="ul" id="store-rn-content-employee-experience-offboarding-involuntary-separation__ul_n4f_rcb_mxb">
<li class="li">Initiate Separation</li>
<li class="li">Coordinate Separation Activities</li>
<li class="li">Finalize Separation Activities</li>
<li class="li">Complete Separation</li>
</ul></li>
<li class="li">23 Activities:<ul class="ul" id="store-rn-content-employee-experience-offboarding-involuntary-separation__ul_dr4_scb_mxb">
<li class="li">2 Catalog Items</li>
<li class="li">4 Checklists</li>
<li class="li">5 HR Services</li>
<li class="li">4 Mark When Complete</li>
<li class="li">1 Approval</li>
<li class="li">2 URL Tasks</li>
<li class="li">1 Documents Signature Task</li>
<li class="li">4 Notification Tasks</li>
</ul></li>
<li class="li">4 New Knowledge Article Templates:<ul class="ul" id="store-rn-content-employee-experience-offboarding-involuntary-separation__ul_rhz_tcb_mxb">
<li class="li">Involuntary Separation FAQs - Employees</li>
<li class="li">Involuntary Separation FAQs - Managers</li>
<li class="li">Involuntary Separation FAQs - HR</li>
<li class="li">Involuntary Separation Termination Policy Template</li>
</ul></li>
<li class="li">4 Checklists:<ul class="ul" id="store-rn-content-employee-experience-offboarding-involuntary-separation__ul_cvg_vcb_mxb">
<li class="li">Manager Separation Checklist</li>
<li class="li">HR Separation Checklist</li>
<li class="li">IT Separation Checklist</li>
<li class="li">Facilities Separation Checklist</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - January 2021</dt>
<dd class="dd"><ul class="ul">
<li class="li">This update set contains an Offboarding Lifecycle Event for Involuntary Separations.</li>
<li class="li">Please note that version 1.x of this Experience Pack is officially compatible with the Orlando and Paris releases only.</li>
<li class="li">Lifecycle Event Consisting of 4 Activity Sets <ul class="ul" id="store-rn-content-employee-experience-offboarding-involuntary-separation__ul_rp1_qfc_34b">
<li class="li">Initiate Separation</li>
<li class="li">Coordinate Separation Activities</li>
<li class="li">Finalize Separation Activities</li>
<li class="li">Complete Separation</li>
</ul></li>
<li class="li">23 Activities <ul class="ul" id="store-rn-content-employee-experience-offboarding-involuntary-separation__ul_er5_rfc_34b">
<li class="li">2 Catalog Items</li>
<li class="li">4 Checklists</li>
<li class="li">5 HR Services</li>
<li class="li">4 Mark When Complete</li>
<li class="li">1 Approval</li>
<li class="li">2 URL Tasks</li>
<li class="li">1 Documents Signature Task</li>
<li class="li">4 Notification Tasks</li>
</ul></li>
<li class="li">4 New Knowledge Article Templates <ul class="ul" id="store-rn-content-employee-experience-offboarding-involuntary-separation__ul_z1m_5fc_34b">
<li class="li">Involuntary Separation FAQs - Employees</li>
<li class="li">Involuntary Separation FAQs - Managers</li>
<li class="li">Involuntary Separation FAQs - HR</li>
<li class="li">Involuntary Separation Termination Policy Template</li>
</ul></li>
<li class="li">4 Checklists <ul class="ul" id="store-rn-content-employee-experience-offboarding-involuntary-separation__ul_vds_5fc_34b">
<li class="li">Manager Separation Checklist</li>
<li class="li">HR Separation Checklist</li>
<li class="li">IT Separation Checklist</li>
<li class="li">Facilities Separation Checklist</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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November 2022</dt>\n <dd class=\"dd\" id=\"store-rn-content-employee-experience-offboarding-involuntary-separation__latest-store-rn-content-employee-experience-offboarding\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-involuntary-separation__ul_fsd_pcb_mxb\">\n <li class=\"li\">This update set contains an Offboarding Lifecycle Event for Involuntary Separations.</li>\n <li class=\"li\">Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego releases only.</li>\n <li class=\"li\">Lifecycle Event Consisting of 4 Activity Sets:<ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-involuntary-separation__ul_n4f_rcb_mxb\">\n <li class=\"li\">Initiate Separation</li>\n <li class=\"li\">Coordinate Separation Activities</li>\n <li class=\"li\">Finalize Separation Activities</li>\n <li class=\"li\">Complete Separation</li>\n </ul></li>\n <li class=\"li\">23 Activities:<ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-involuntary-separation__ul_dr4_scb_mxb\">\n <li class=\"li\">2 Catalog Items</li>\n <li class=\"li\">4 Checklists</li>\n <li class=\"li\">5 HR Services</li>\n <li class=\"li\">4 Mark When Complete</li>\n <li class=\"li\">1 Approval</li>\n <li class=\"li\">2 URL Tasks</li>\n <li class=\"li\">1 Documents Signature Task</li>\n <li class=\"li\">4 Notification Tasks</li>\n </ul></li>\n <li class=\"li\">4 New Knowledge Article Templates:<ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-involuntary-separation__ul_rhz_tcb_mxb\">\n <li class=\"li\">Involuntary Separation FAQs - Employees</li>\n <li class=\"li\">Involuntary Separation FAQs - Managers</li>\n <li class=\"li\">Involuntary Separation FAQs - HR</li>\n <li class=\"li\">Involuntary Separation Termination Policy Template</li>\n </ul></li>\n <li class=\"li\">4 Checklists:<ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-involuntary-separation__ul_cvg_vcb_mxb\">\n <li class=\"li\">Manager Separation Checklist</li>\n <li class=\"li\">HR Separation Checklist</li>\n <li class=\"li\">IT Separation Checklist</li>\n <li class=\"li\">Facilities Separation Checklist</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - January 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">This update set contains an Offboarding Lifecycle Event for Involuntary Separations.</li>\n <li class=\"li\">Please note that version 1.x of this Experience Pack is officially compatible with the Orlando and Paris releases only.</li>\n <li class=\"li\">Lifecycle Event Consisting of 4 Activity Sets <ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-involuntary-separation__ul_rp1_qfc_34b\">\n <li class=\"li\">Initiate Separation</li>\n <li class=\"li\">Coordinate Separation Activities</li>\n <li class=\"li\">Finalize Separation Activities</li>\n <li class=\"li\">Complete Separation</li>\n </ul></li>\n <li class=\"li\">23 Activities <ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-involuntary-separation__ul_er5_rfc_34b\">\n <li class=\"li\">2 Catalog Items</li>\n <li class=\"li\">4 Checklists</li>\n <li class=\"li\">5 HR Services</li>\n <li class=\"li\">4 Mark When Complete</li>\n <li class=\"li\">1 Approval</li>\n <li class=\"li\">2 URL Tasks</li>\n <li class=\"li\">1 Documents Signature Task</li>\n <li class=\"li\">4 Notification Tasks</li>\n </ul></li>\n <li class=\"li\">4 New Knowledge Article Templates <ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-involuntary-separation__ul_z1m_5fc_34b\">\n <li class=\"li\">Involuntary Separation FAQs - 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} | # Employee Experience Pack: Offboarding - Involuntary Separation release notes
Version history for the Employee Experience Pack: Offboarding - Involuntary Separation on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* This update set contains an Offboarding Lifecycle Event for Involuntary Separations.
* Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego releases only.
* Lifecycle Event Consisting of 4 Activity Sets:
+ Initiate Separation
+ Coordinate Separation Activities
+ Finalize Separation Activities
+ Complete Separation
* 23 Activities:
+ 2 Catalog Items
+ 4 Checklists
+ 5 HR Services
+ 4 Mark When Complete
+ 1 Approval
+ 2 URL Tasks
+ 1 Documents Signature Task
+ 4 Notification Tasks
* 4 New Knowledge Article Templates:
+ Involuntary Separation FAQs - Employees
+ Involuntary Separation FAQs - Managers
+ Involuntary Separation FAQs - HR
+ Involuntary Separation Termination Policy Template
* 4 Checklists:
+ Manager Separation Checklist
+ HR Separation Checklist
+ IT Separation Checklist
+ Facilities Separation Checklist
#### Version 1.0.0 - January 2021
* This update set contains an Offboarding Lifecycle Event for Involuntary Separations.
* Please note that version 1.x of this Experience Pack is officially compatible with the Orlando and Paris releases only.
* Lifecycle Event Consisting of 4 Activity Sets
+ Initiate Separation
+ Coordinate Separation Activities
+ Finalize Separation Activities
+ Complete Separation
* 23 Activities
+ 2 Catalog Items
+ 4 Checklists
+ 5 HR Services
+ 4 Mark When Complete
+ 1 Approval
+ 2 URL Tasks
+ 1 Documents Signature Task
+ 4 Notification Tasks
* 4 New Knowledge Article Templates
+ Involuntary Separation FAQs - Employees
+ Involuntary Separation FAQs - Managers
+ Involuntary Separation FAQs - HR
+ Involuntary Separation Termination Policy Template
* 4 Checklists
+ Manager Separation Checklist
+ HR Separation Checklist
+ IT Separation Checklist
+ Facilities Separation Checklist
| ---
title: 'Employee Experience Pack: Offboarding - Involuntary Separation release notes'
description: 'Version history for the Employee Experience Pack: Offboarding - Involuntary
Separation on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Offboarding - Involuntary Separation release notes
Version history for the Employee Experience Pack: Offboarding - Involuntary Separation on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* This update set contains an Offboarding Lifecycle Event for Involuntary Separations.
* Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego releases only.
* Lifecycle Event Consisting of 4 Activity Sets:
+ Initiate Separation
+ Coordinate Separation Activities
+ Finalize Separation Activities
+ Complete Separation
* 23 Activities:
+ 2 Catalog Items
+ 4 Checklists
+ 5 HR Services
+ 4 Mark When Complete
+ 1 Approval
+ 2 URL Tasks
+ 1 Documents Signature Task
+ 4 Notification Tasks
* 4 New Knowledge Article Templates:
+ Involuntary Separation FAQs - Employees
+ Involuntary Separation FAQs - Managers
+ Involuntary Separation FAQs - HR
+ Involuntary Separation Termination Policy Template
* 4 Checklists:
+ Manager Separation Checklist
+ HR Separation Checklist
+ IT Separation Checklist
+ Facilities Separation Checklist
#### Version 1.0.0 - January 2021
* This update set contains an Offboarding Lifecycle Event for Involuntary Separations.
* Please note that version 1.x of this Experience Pack is officially compatible with the Orlando and Paris releases only.
* Lifecycle Event Consisting of 4 Activity Sets
+ Initiate Separation
+ Coordinate Separation Activities
+ Finalize Separation Activities
+ Complete Separation
* 23 Activities
+ 2 Catalog Items
+ 4 Checklists
+ 5 HR Services
+ 4 Mark When Complete
+ 1 Approval
+ 2 URL Tasks
+ 1 Documents Signature Task
+ 4 Notification Tasks
* 4 New Knowledge Article Templates
+ Involuntary Separation FAQs - Employees
+ Involuntary Separation FAQs - Managers
+ Involuntary Separation FAQs - HR
+ Involuntary Separation Termination Policy Template
* 4 Checklists
+ Manager Separation Checklist
+ HR Separation Checklist
+ IT Separation Checklist
+ Facilities Separation Checklist
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-offboarding-reduction-force.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-offboarding-reduction-force.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-offboarding-reduction-force.html | Employee Experience Pack: Offboarding - Reduction In Force release notes | Version history for the Employee Experience Pack: Offboarding - Involuntary Separation on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-offboarding-reduction-force.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-offboarding-reduction-force.html"><body id="store-rn-content-employee-experience-offboarding-reduction-force"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-offboarding-reduction-force" aria-labelledby="title_store-rn-content-employee-experience-offboarding-reduction-force">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-offboarding-reduction-force">Employee Experience Pack: Offboarding - Reduction In Force release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Offboarding - Involuntary
Separation on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-rn-content-employee-experience-offboarding-reduction-force__section_qt3_13q_ppb">
<div class="p"><div class="note important note_important" id="store-rn-content-employee-experience-offboarding-reduction-force__note_rt3_13q_ppb"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-offboarding-reduction-force__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-rn-content-employee-experience-offboarding-reduction-force__section_st3_13q_ppb"><h2 id="d160006e56" class="title sectiontitle">Version history</h2>
<dl class="dl" id="store-rn-content-employee-experience-offboarding-reduction-force__dl_tt3_13q_ppb">
<dt class="dt dlterm">Version 2.1.0 - October 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-offboarding-reduction-force__latest-store-rn-content-employee-experience-offboarding"><ul class="ul" id="store-rn-content-employee-experience-offboarding-reduction-force__ul_xdg_wh1_1vb">
<li class="li">New<ul class="ul" id="store-rn-content-employee-experience-offboarding-reduction-force__ul_f5j_wh1_1vb">
<li class="li">This update set contains an Offboarding Lifecycle Event for
Reduction in Force Separations.</li>
<li class="li">Lifecycle Event Consisting of 4 Activity Sets<ul class="ul" id="store-rn-content-employee-experience-offboarding-reduction-force__ul_eml_th1_1vb">
<li class="li">Initiate Separation</li>
<li class="li">Coordinate Separation Activities</li>
<li class="li">Finalize Separation Activities</li>
<li class="li">Complete Separation</li>
</ul></li>
<li class="li">23 Activities<ul class="ul" id="store-rn-content-employee-experience-offboarding-reduction-force__ul_csd_5h1_1vb">
<li class="li">2 Catalog Items</li>
<li class="li">4 Checklists</li>
<li class="li">5 HR Services</li>
<li class="li">4 Mark When Complete</li>
<li class="li">1 Approval</li>
<li class="li">2 URL Tasks</li>
<li class="li">1 Documents Signature Task</li>
<li class="li">4 Notification Tasks</li>
</ul></li>
<li class="li">4 New Knowledge Article Templates<ul class="ul" id="store-rn-content-employee-experience-offboarding-reduction-force__ul_ky4_5h1_1vb">
<li class="li">Involuntary Separation FAQs - Employees</li>
<li class="li">Involuntary Separation FAQs - Managers</li>
<li class="li">Involuntary Separation FAQs - HR</li>
<li class="li">Involuntary Separation Termination Policy
Template</li>
</ul></li>
<li class="li">4 Checklists<ul class="ul" id="store-rn-content-employee-experience-offboarding-reduction-force__ul_lss_131_1vb">
<li class="li">Manager Separation Checklist</li>
<li class="li">HR Separation Checklist</li>
<li class="li">IT Separation Checklist</li>
<li class="li">Facilities Separation Checklist</li>
</ul></li>
</ul></li>
</ul>
<p class="p">Please note that version 2.1.0 of this Experience Pack is officially
compatible with the San Diego releases only.</p></dd>
<dt class="dt dlterm">Version 1.0.0 - May 2021</dt>
<dd class="dd"><ul class="ul" id="store-rn-content-employee-experience-offboarding-reduction-force__ul_bjc_23q_ppb">
<li class="li">New: <ul class="ul" id="store-rn-content-employee-experience-offboarding-reduction-force__ul_ztv_g3q_ppb">
<li class="li">Lifecycle Event Consisting of 4 Activity Sets <ul class="ul" id="store-rn-content-employee-experience-offboarding-reduction-force__ul_h1p_h3q_ppb">
<li class="li">Initiate Separation</li>
<li class="li">Coordinate Separation Activities</li>
<li class="li">Finalize Separation Activities</li>
<li class="li">Complete Separation</li>
</ul></li>
<li class="li">23 Activities <ul class="ul" id="store-rn-content-employee-experience-offboarding-reduction-force__ul_xlh_33q_ppb">
<li class="li">2 Catalog Items</li>
<li class="li">4 Checklists</li>
<li class="li">5 HR Services</li>
<li class="li">4 Mark When Complete</li>
<li class="li">1 Approval</li>
<li class="li">2 URL Tasks</li>
<li class="li">1 Documents Signature Task</li>
<li class="li">4 Notification Tasks</li>
</ul></li>
<li class="li">4 New Knowledge Article Templates <ul class="ul" id="store-rn-content-employee-experience-offboarding-reduction-force__ul_clx_j3q_ppb">
<li class="li">Involuntary Separation FAQs - Employees</li>
<li class="li">Involuntary Separation FAQs - Managers</li>
<li class="li">Involuntary Separation FAQs - HR</li>
<li class="li">Involuntary Separation Termination Policy
Template</li>
</ul></li>
<li class="li">4 Checklists <ul class="ul" id="store-rn-content-employee-experience-offboarding-reduction-force__ul_as5_k3q_ppb">
<li class="li">Manager Separation Checklist</li>
<li class="li">HR Separation Checklist</li>
<li class="li">IT Separation Checklist</li>
<li class="li">Facilities Separation Checklist</li>
</ul></li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-offboarding-reduction-force.html\" id=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-offboarding-reduction-force.html\"><body id=\"store-rn-content-employee-experience-offboarding-reduction-force\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-content-employee-experience-offboarding-reduction-force\" aria-labelledby=\"title_store-rn-content-employee-experience-offboarding-reduction-force\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-content-employee-experience-offboarding-reduction-force\">Employee Experience Pack: Offboarding - Reduction In Force release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Employee Experience Pack: Offboarding - Involuntary\n Separation on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__section_qt3_13q_ppb\">\n <div class=\"p\"><div class=\"note important note_important\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__note_rt3_13q_ppb\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__section_st3_13q_ppb\"><h2 id=\"d160006e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__dl_tt3_13q_ppb\">\n \n <dt class=\"dt dlterm\">Version 2.1.0 - October 2022</dt>\n <dd class=\"dd\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__latest-store-rn-content-employee-experience-offboarding\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__ul_xdg_wh1_1vb\">\n <li class=\"li\">New<ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__ul_f5j_wh1_1vb\">\n <li class=\"li\">This update set contains an Offboarding Lifecycle Event for\n Reduction in Force Separations.</li>\n <li class=\"li\">Lifecycle Event Consisting of 4 Activity Sets<ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__ul_eml_th1_1vb\">\n <li class=\"li\">Initiate Separation</li>\n <li class=\"li\">Coordinate Separation Activities</li>\n <li class=\"li\">Finalize Separation Activities</li>\n <li class=\"li\">Complete Separation</li>\n </ul></li>\n <li class=\"li\">23 Activities<ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__ul_csd_5h1_1vb\">\n <li class=\"li\">2 Catalog Items</li>\n <li class=\"li\">4 Checklists</li>\n <li class=\"li\">5 HR Services</li>\n <li class=\"li\">4 Mark When Complete</li>\n <li class=\"li\">1 Approval</li>\n <li class=\"li\">2 URL Tasks</li>\n <li class=\"li\">1 Documents Signature Task</li>\n <li class=\"li\">4 Notification Tasks</li>\n </ul></li>\n <li class=\"li\">4 New Knowledge Article Templates<ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__ul_ky4_5h1_1vb\">\n <li class=\"li\">Involuntary Separation FAQs - Employees</li>\n <li class=\"li\">Involuntary Separation FAQs - Managers</li>\n <li class=\"li\">Involuntary Separation FAQs - HR</li>\n <li class=\"li\">Involuntary Separation Termination Policy\n Template</li>\n </ul></li>\n <li class=\"li\">4 Checklists<ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__ul_lss_131_1vb\">\n <li class=\"li\">Manager Separation Checklist</li>\n <li class=\"li\">HR Separation Checklist</li>\n <li class=\"li\">IT Separation Checklist</li>\n <li class=\"li\">Facilities Separation Checklist</li>\n </ul></li>\n </ul></li>\n </ul>\n <p class=\"p\">Please note that version 2.1.0 of this Experience Pack is officially\n compatible with the San Diego releases only.</p></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - May 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__ul_bjc_23q_ppb\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__ul_ztv_g3q_ppb\">\n <li class=\"li\">Lifecycle Event Consisting of 4 Activity Sets <ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__ul_h1p_h3q_ppb\">\n <li class=\"li\">Initiate Separation</li>\n <li class=\"li\">Coordinate Separation Activities</li>\n <li class=\"li\">Finalize Separation Activities</li>\n <li class=\"li\">Complete Separation</li>\n </ul></li>\n <li class=\"li\">23 Activities <ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__ul_xlh_33q_ppb\">\n <li class=\"li\">2 Catalog Items</li>\n <li class=\"li\">4 Checklists</li>\n <li class=\"li\">5 HR Services</li>\n <li class=\"li\">4 Mark When Complete</li>\n <li class=\"li\">1 Approval</li>\n <li class=\"li\">2 URL Tasks</li>\n <li class=\"li\">1 Documents Signature Task</li>\n <li class=\"li\">4 Notification Tasks</li>\n </ul></li>\n <li class=\"li\">4 New Knowledge Article Templates <ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__ul_clx_j3q_ppb\">\n <li class=\"li\">Involuntary Separation FAQs - Employees</li>\n <li class=\"li\">Involuntary Separation FAQs - Managers</li>\n <li class=\"li\">Involuntary Separation FAQs - HR</li>\n <li class=\"li\">Involuntary Separation Termination Policy\n Template</li>\n </ul></li>\n <li class=\"li\">4 Checklists <ul class=\"ul\" id=\"store-rn-content-employee-experience-offboarding-reduction-force__ul_as5_k3q_ppb\">\n <li class=\"li\">Manager Separation Checklist</li>\n <li class=\"li\">HR Separation Checklist</li>\n <li class=\"li\">IT Separation Checklist</li>\n <li class=\"li\">Facilities Separation Checklist</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Employee Experience Pack: Offboarding - Reduction In Force release notes
Version history for the Employee Experience Pack: Offboarding - Involuntary
Separation on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - October 2022
* New
+ This update set contains an Offboarding Lifecycle Event for
Reduction in Force Separations.
+ Lifecycle Event Consisting of 4 Activity Sets
- Initiate Separation
- Coordinate Separation Activities
- Finalize Separation Activities
- Complete Separation
+ 23 Activities
- 2 Catalog Items
- 4 Checklists
- 5 HR Services
- 4 Mark When Complete
- 1 Approval
- 2 URL Tasks
- 1 Documents Signature Task
- 4 Notification Tasks
+ 4 New Knowledge Article Templates
- Involuntary Separation FAQs - Employees
- Involuntary Separation FAQs - Managers
- Involuntary Separation FAQs - HR
- Involuntary Separation Termination Policy
Template
+ 4 Checklists
- Manager Separation Checklist
- HR Separation Checklist
- IT Separation Checklist
- Facilities Separation Checklist
Please note that version 2.1.0 of this Experience Pack is officially
compatible with the San Diego releases only.
#### Version 1.0.0 - May 2021
* New:
+ Lifecycle Event Consisting of 4 Activity Sets
- Initiate Separation
- Coordinate Separation Activities
- Finalize Separation Activities
- Complete Separation
+ 23 Activities
- 2 Catalog Items
- 4 Checklists
- 5 HR Services
- 4 Mark When Complete
- 1 Approval
- 2 URL Tasks
- 1 Documents Signature Task
- 4 Notification Tasks
+ 4 New Knowledge Article Templates
- Involuntary Separation FAQs - Employees
- Involuntary Separation FAQs - Managers
- Involuntary Separation FAQs - HR
- Involuntary Separation Termination Policy
Template
+ 4 Checklists
- Manager Separation Checklist
- HR Separation Checklist
- IT Separation Checklist
- Facilities Separation Checklist
| ---
title: 'Employee Experience Pack: Offboarding - Reduction In Force release notes'
description: 'Version history for the Employee Experience Pack: Offboarding - Involuntary
Separation on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Offboarding - Reduction In Force release notes
Version history for the Employee Experience Pack: Offboarding - Involuntary
Separation on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - October 2022
* New
+ This update set contains an Offboarding Lifecycle Event for
Reduction in Force Separations.
+ Lifecycle Event Consisting of 4 Activity Sets
- Initiate Separation
- Coordinate Separation Activities
- Finalize Separation Activities
- Complete Separation
+ 23 Activities
- 2 Catalog Items
- 4 Checklists
- 5 HR Services
- 4 Mark When Complete
- 1 Approval
- 2 URL Tasks
- 1 Documents Signature Task
- 4 Notification Tasks
+ 4 New Knowledge Article Templates
- Involuntary Separation FAQs - Employees
- Involuntary Separation FAQs - Managers
- Involuntary Separation FAQs - HR
- Involuntary Separation Termination Policy
Template
+ 4 Checklists
- Manager Separation Checklist
- HR Separation Checklist
- IT Separation Checklist
- Facilities Separation Checklist
Please note that version 2.1.0 of this Experience Pack is officially
compatible with the San Diego releases only.
#### Version 1.0.0 - May 2021
* New:
+ Lifecycle Event Consisting of 4 Activity Sets
- Initiate Separation
- Coordinate Separation Activities
- Finalize Separation Activities
- Complete Separation
+ 23 Activities
- 2 Catalog Items
- 4 Checklists
- 5 HR Services
- 4 Mark When Complete
- 1 Approval
- 2 URL Tasks
- 1 Documents Signature Task
- 4 Notification Tasks
+ 4 New Knowledge Article Templates
- Involuntary Separation FAQs - Employees
- Involuntary Separation FAQs - Managers
- Involuntary Separation FAQs - HR
- Involuntary Separation Termination Policy
Template
+ 4 Checklists
- Manager Separation Checklist
- HR Separation Checklist
- IT Separation Checklist
- Facilities Separation Checklist
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-offboarding-voluntary-separation.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-offboarding-voluntary-separation.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-offboarding-voluntary-separation.html | Employee Experience Pack: Offboarding - Voluntary Separation release notes | Version history for the Employee Experience Pack: Offboarding - Voluntary Separation application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-offboarding-voluntary-separation.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-offboarding-voluntary-separation.html"><body id="store-rn-content-employee-experience-offboarding-voluntary-separation"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-offboarding-voluntary-separation" aria-labelledby="title_store-rn-content-employee-experience-offboarding-voluntary-separation">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-offboarding-voluntary-separation">Employee Experience Pack: Offboarding - Voluntary Separation release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Offboarding - Voluntary Separation application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-offboarding-voluntary-separation__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d580763e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-offboarding-voluntary-separation__latest-store-rn-content-employee-experience-offboarding-voluntary-separation"><ul class="ul" id="store-rn-content-employee-experience-offboarding-voluntary-separation__ul_dd1_ybb_mxb">
<li class="li">Voluntary Separation is when an employee willingly leaves the organization (for example resignation, quit without notice, completion of a contract). The Voluntary Separation Employee Experience Pack serves as a
blueprint for the process of offboarding an employee of an organization during a voluntary separation (resignation).</li>
<li class="li">Problem it solves:<ul class="ul" id="store-rn-content-employee-experience-offboarding-voluntary-separation__ul_vl2_1cb_mxb">
<li class="li">More customers are looking to ServiceNow to deliver best-practice guidance and leadership on how to create great experiences during complex moments that matter.</li>
</ul></li>
<li class="li">Employees and their managers need guidance through the offboarding process to ensure the efficiency and thoroughness of cross-departmental teams while providing a supportive experience for the employee during the
transition. This journey combines activities and content for lifecycle events, tasks, communication, and knowledge template content, to better enable hiring managers through this process.</li>
<li class="li"><p class="p">** Support is available on the ServiceNow community linked under Supporting Links and Docs on the right side of this page.</p></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Employee Experience Pack: Offboarding - Voluntary Separation release notes
Version history for the Employee Experience Pack: Offboarding - Voluntary Separation application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* Voluntary Separation is when an employee willingly leaves the organization (for example resignation, quit without notice, completion of a contract). The Voluntary Separation Employee Experience Pack serves as a
blueprint for the process of offboarding an employee of an organization during a voluntary separation (resignation).
* Problem it solves:
+ More customers are looking to ServiceNow to deliver best-practice guidance and leadership on how to create great experiences during complex moments that matter.
* Employees and their managers need guidance through the offboarding process to ensure the efficiency and thoroughness of cross-departmental teams while providing a supportive experience for the employee during the
transition. This journey combines activities and content for lifecycle events, tasks, communication, and knowledge template content, to better enable hiring managers through this process.
* ** Support is available on the ServiceNow community linked under Supporting Links and Docs on the right side of this page.
| ---
title: 'Employee Experience Pack: Offboarding - Voluntary Separation release notes'
description: 'Version history for the Employee Experience Pack: Offboarding - Voluntary
Separation application on the ServiceNow Store.'
keywords: []
breadcrumbs:
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- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Offboarding - Voluntary Separation release notes
Version history for the Employee Experience Pack: Offboarding - Voluntary Separation application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* Voluntary Separation is when an employee willingly leaves the organization (for example resignation, quit without notice, completion of a contract). The Voluntary Separation Employee Experience Pack serves as a
blueprint for the process of offboarding an employee of an organization during a voluntary separation (resignation).
* Problem it solves:
+ More customers are looking to ServiceNow to deliver best-practice guidance and leadership on how to create great experiences during complex moments that matter.
* Employees and their managers need guidance through the offboarding process to ensure the efficiency and thoroughness of cross-departmental teams while providing a supportive experience for the employee during the
transition. This journey combines activities and content for lifecycle events, tasks, communication, and knowledge template content, to better enable hiring managers through this process.
* ** Support is available on the ServiceNow community linked under Supporting Links and Docs on the right side of this page.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-onboarding.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-onboarding.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-onboarding.html | Employee Experience Pack: Enterprise Onboarding release notes | Version history for the Employee Experience Pack: Enterprise Onboarding in Content on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-onboarding.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-onboarding.html"><body id="store-rn-content-employee-experience-onboarding"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-onboarding" aria-labelledby="title_store-rn-content-employee-experience-onboarding">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-onboarding">Employee Experience Pack: Enterprise Onboarding release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Enterprise Onboarding in Content on
the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-rn-content-employee-experience-onboarding__section_hzx_gys_hlb">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-onboarding__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-rn-content-employee-experience-onboarding__section_izx_gys_hlb"><h2 id="d480564e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.0 - November 2020</dt>
<dd class="dd" id="store-rn-content-employee-experience-onboarding__latest-employee-experience-onboarding"><ul class="ul" id="store-rn-content-employee-experience-onboarding__ul_jb1_xvh_3nb">
<li class="li">New: <ul class="ul" id="store-rn-content-employee-experience-onboarding__ul_q44_swh_3nb">
<li class="li">Included content:<ul class="ul" id="store-rn-content-employee-experience-onboarding__ul_amt_swh_3nb">
<li class="li">1 Lifecycle Event consisting of 6 Activity Sets <ul class="ul" id="store-rn-content-employee-experience-onboarding__ul_lbk_lwh_3nb">
<li class="li">Account Creation</li>
<li class="li">Welcome to the team</li>
<li class="li">Get Ready for Day 1</li>
<li class="li">Get Started</li>
<li class="li">Ramp Up</li>
</ul></li>
<li class="li">55 Activities composed of the following activity and task types:<ul class="ul" id="store-rn-content-employee-experience-onboarding__ul_mbk_lwh_3nb">
<li class="li">6 Catalog Items</li>
<li class="li">3 Checklist tasks</li>
<li class="li">2 Employee Input tasks</li>
<li class="li">1 E-Signature tasks</li>
<li class="li">9 HR Services</li>
<li class="li">4 Mark when complete tasks</li>
<li class="li">1 Notification Activity</li>
<li class="li">2 Order Guides and 1Automated Order Guide</li>
<li class="li">3 Sign Document tasks</li>
<li class="li">4 Take Survey tasks</li>
<li class="li">1 Upload Photo</li>
<li class="li">18 URL tasks</li>
<li class="li">1 Watch Video</li>
</ul></li>
<li class="li">8 Knowledge Articles</li>
<li class="li">4 Surveys 4 Document template examples</li>
<li class="li">1 Guided Setup</li>
<li class="li">1 Workflow</li>
</ul></li>
</ul></li>
<li class="li">Changed: <ul class="ul" id="store-rn-content-employee-experience-onboarding__ul_mqc_swh_3nb">
<li class="li">Consolidated benefits sign-up activities</li>
<li class="li">Updated UI Policy for case form</li>
<li class="li">New Knowledge Article placeholder for third-party links to replace</li>
<li class="li">Updated URL task templates with placeholder Knowledge Article</li>
<li class="li">Replaced Welcome Video with a new video URL</li>
</ul></li>
<li class="li">Fixed:<ul class="ul" id="store-rn-content-employee-experience-onboarding__ul_jdy_2wh_3nb">
<li class="li">Miscellaneous packaging fixes</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
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} | # Employee Experience Pack: Enterprise Onboarding release notes
Version history for the Employee Experience Pack: Enterprise Onboarding in Content on
the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - November 2020
* New:
+ Included content:
- 1 Lifecycle Event consisting of 6 Activity Sets
* Account Creation
* Welcome to the team
* Get Ready for Day 1
* Get Started
* Ramp Up
- 55 Activities composed of the following activity and task types:
* 6 Catalog Items
* 3 Checklist tasks
* 2 Employee Input tasks
* 1 E-Signature tasks
* 9 HR Services
* 4 Mark when complete tasks
* 1 Notification Activity
* 2 Order Guides and 1Automated Order Guide
* 3 Sign Document tasks
* 4 Take Survey tasks
* 1 Upload Photo
* 18 URL tasks
* 1 Watch Video
- 8 Knowledge Articles
- 4 Surveys 4 Document template examples
- 1 Guided Setup
- 1 Workflow
* Changed:
+ Consolidated benefits sign-up activities
+ Updated UI Policy for case form
+ New Knowledge Article placeholder for third-party links to replace
+ Updated URL task templates with placeholder Knowledge Article
+ Replaced Welcome Video with a new video URL
* Fixed:
+ Miscellaneous packaging fixes
| ---
title: 'Employee Experience Pack: Enterprise Onboarding release notes'
description: 'Version history for the Employee Experience Pack: Enterprise Onboarding
in Content on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Enterprise Onboarding release notes
Version history for the Employee Experience Pack: Enterprise Onboarding in Content on
the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - November 2020
* New:
+ Included content:
- 1 Lifecycle Event consisting of 6 Activity Sets
* Account Creation
* Welcome to the team
* Get Ready for Day 1
* Get Started
* Ramp Up
- 55 Activities composed of the following activity and task types:
* 6 Catalog Items
* 3 Checklist tasks
* 2 Employee Input tasks
* 1 E-Signature tasks
* 9 HR Services
* 4 Mark when complete tasks
* 1 Notification Activity
* 2 Order Guides and 1Automated Order Guide
* 3 Sign Document tasks
* 4 Take Survey tasks
* 1 Upload Photo
* 18 URL tasks
* 1 Watch Video
- 8 Knowledge Articles
- 4 Surveys 4 Document template examples
- 1 Guided Setup
- 1 Workflow
* Changed:
+ Consolidated benefits sign-up activities
+ Updated UI Policy for case form
+ New Knowledge Article placeholder for third-party links to replace
+ Updated URL task templates with placeholder Knowledge Article
+ Replaced Welcome Video with a new video URL
* Fixed:
+ Miscellaneous packaging fixes
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-performance-improvement.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-performance-improvement.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-performance-improvement.html | Employee Experience Pack: Performance Issue and Improvement Plan release notes | Version history for the Employee Experience Pack: Performance Issue and Improvement Plan application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-performance-improvement.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-performance-improvement.html"><body id="store-rn-content-employee-experience-performance-improvement"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-performance-improvement" aria-labelledby="title_store-rn-content-employee-experience-performance-improvement">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-performance-improvement">Employee Experience Pack: Performance Issue and Improvement Plan release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Performance Issue and Improvement Plan application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-performance-improvement__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d181785e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-performance-improvement__latest-store-rn-content-employee-experience-performance-improvement"><ul class="ul" id="store-rn-content-employee-experience-performance-improvement__ul_esr_wbb_mxb">
<li class="li">Help managers retain top talent and maintain your status as a top place to work, by guiding managers in reporting performance issues and developing plans to resolve the issues before they result in
terminations.</li>
<li class="li">The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Employee Experience Pack: Performance Issue and Improvement Plan release notes
Version history for the Employee Experience Pack: Performance Issue and Improvement Plan application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* Help managers retain top talent and maintain your status as a top place to work, by guiding managers in reporting performance issues and developing plans to resolve the issues before they result in
terminations.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?
| ---
title: 'Employee Experience Pack: Performance Issue and Improvement Plan release notes'
description: 'Version history for the Employee Experience Pack: Performance Issue
and Improvement Plan application on the ServiceNow Store.'
keywords: []
breadcrumbs:
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- ServiceNow Store - Content release notes
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# Employee Experience Pack: Performance Issue and Improvement Plan release notes
Version history for the Employee Experience Pack: Performance Issue and Improvement Plan application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* Help managers retain top talent and maintain your status as a top place to work, by guiding managers in reporting performance issues and developing plans to resolve the issues before they result in
terminations.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-preparing-retirement.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-preparing-retirement.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-preparing-retirement.html | Employee Experience Pack: Preparing for Retirement release notes | Version history for the Employee Experience Pack: Preparing for Retirement application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-preparing-retirement.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-preparing-retirement.html"><body id="store-rn-content-employee-experience-preparing-retirement"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-preparing-retirement" aria-labelledby="title_store-rn-content-employee-experience-preparing-retirement">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-preparing-retirement">Employee Experience Pack: Preparing for Retirement release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Preparing for Retirement application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-preparing-retirement__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d331878e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.0.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-preparing-retirement__latest-store-rn-content-employee-experience-preparing-retirement"><ul class="ul" id="store-rn-content-employee-experience-preparing-retirement__ul_byd_vbb_mxb">
<li class="li">Retirement is a time filled with emotions for an employee. It also can be a bit stressful with all the items that need to be accomplished or set in motion prior to the event. This Employee Experience pack is
designed as a blueprint for organizations to have the right support in place to help employees find answers to their questions about retirement, but to also provide the opportunity to make sure no tasks and to-dos
are dropped along the way.</li>
<li class="li">The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?</li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Employee Experience Pack: Preparing for Retirement release notes
Version history for the Employee Experience Pack: Preparing for Retirement application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.0 - November 2022
* Retirement is a time filled with emotions for an employee. It also can be a bit stressful with all the items that need to be accomplished or set in motion prior to the event. This Employee Experience pack is
designed as a blueprint for organizations to have the right support in place to help employees find answers to their questions about retirement, but to also provide the opportunity to make sure no tasks and to-dos
are dropped along the way.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?
| ---
title: 'Employee Experience Pack: Preparing for Retirement release notes'
description: 'Version history for the Employee Experience Pack: Preparing for Retirement
application on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Preparing for Retirement release notes
Version history for the Employee Experience Pack: Preparing for Retirement application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.0 - November 2022
* Retirement is a time filled with emotions for an employee. It also can be a bit stressful with all the items that need to be accomplished or set in motion prior to the event. This Employee Experience pack is
designed as a blueprint for organizations to have the right support in place to help employees find answers to their questions about retirement, but to also provide the opportunity to make sure no tasks and to-dos
are dropped along the way.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-promotions.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-promotions.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-promotions.html | Employee Experience Pack: Promotions release notes | Version history for the Employee Experience Pack: Promotions on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-promotions.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-promotions.html"><body id="store-rn-content-employee-experience-promotions"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-promotions" aria-labelledby="title_store-rn-content-employee-experience-promotions">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-promotions">Employee Experience Pack: Promotions release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Promotions on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-promotions__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d516519e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 3.1.0 - October 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-promotions__latest-store-rn-content-employee-experience-promotions"><ul class="ul" id="store-rn-content-employee-experience-promotions__ul_pjv_2l1_1vb">
<li class="li">New<ul class="ul" id="store-rn-content-employee-experience-promotions__ul_sbm_fl1_1vb">
<li class="li">These update sets contain a Promotion Lifecycle Event modeled after
implementation best practices.</li>
<li class="li">Included content:<ul class="ul" id="store-rn-content-employee-experience-promotions__ul_ak2_gl1_1vb">
<li class="li">1 Lifecycle Event consisting of 7 activity sets <ul class="ul" id="store-rn-content-employee-experience-promotions__ul_mft_gl1_1vb">
<li class="li">Change Requested</li>
<li class="li">HR Review and Validation</li>
<li class="li">Approvals</li>
<li class="li">Formal Communication to Employee</li>
<li class="li">Planning for Transition</li>
<li class="li">New Job Starts</li>
<li class="li">Integration into New Team</li>
</ul></li>
<li class="li">27 Activities: <ul class="ul" id="store-rn-content-employee-experience-promotions__ul_g4l_jl1_1vb">
<li class="li">2 Checklist (including manager checklist and communication
checklist)</li>
<li class="li">15 Mark When Complete (including communicating new job details to an
employee, creating transition plans, etc.)</li>
<li class="li">3 Take Survey (pulse survey mid-way thru transaction, surveys after a
promotion is finalized)</li>
<li class="li">1 Email notification</li>
<li class="li">5 approvals</li>
<li class="li">1 e-signature</li>
</ul></li>
<li class="li">3 HR services <ul class="ul" id="store-rn-content-employee-experience-promotions__ul_oz3_ll1_1vb">
<li class="li">Promotion Request</li>
<li class="li">General Mobility Question</li>
<li class="li">Letter of Promotion</li>
</ul></li>
<li class="li">16 Knowledge articles</li>
<li class="li">1 Guided Setup</li>
<li class="li">3 Flows and: <ul class="ul" id="store-rn-content-employee-experience-promotions__ul_hys_ml1_1vb">
<li class="li">Flow: Promotion - Create/Update Job Record</li>
<li class="li">Subflow: Promotion - Update Missing Fields</li>
<li class="li">Subflow: Promotion - Update LE Case Record</li>
</ul></li>
<li class="li">1 Business Rule: Promotion - Set to Draft</li>
</ul></li>
</ul></li>
<li class="li">Changed <ul class="ul" id="store-rn-content-employee-experience-promotions__ul_nxm_4l1_1vb">
<li class="li">Compatibility with the Rome release</li>
<li class="li">Fix for data mapping in the Promotion Letter document template is available in
a separate update set included with the download.</li>
</ul></li>
</ul>
<p class="p">Please note that version 3.1.x of this Experience Pack is officially compatible with
the San Diego release only.</p></dd>
<dt class="dt dlterm">Version 1.1.0 - November 2020</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul" id="store-rn-content-employee-experience-promotions__ul_mjj_qxh_3nb">
<li class="li">These update sets contain a Promotion Lifecycle Event modeled after
implementation best practices.</li>
<li class="li">Included content: <ul class="ul" id="store-rn-content-employee-experience-promotions__ul_tmr_rxh_3nb">
<li class="li">1 Lifecycle Event consisting of 7 activity sets<ul class="ul" id="store-rn-content-employee-experience-promotions__ul_y4d_wxh_3nb">
<li class="li">Change Requested</li>
<li class="li">HR Review and Validation</li>
<li class="li">Approvals</li>
<li class="li">Formal Communication to Employee</li>
<li class="li">Planning for Transition</li>
<li class="li">New Job Starts</li>
<li class="li">Integration into New Team</li>
</ul></li>
<li class="li">27 Activities:<ul class="ul" id="store-rn-content-employee-experience-promotions__ul_m1k_xxh_3nb">
<li class="li">2 Checklist (including manager checklist and communication
checklist)</li>
<li class="li">15 Mark When Complete (including communicating new job details to an
employee, creating transition plans, etc.)</li>
<li class="li">3 Take Survey (pulse survey mid-way thru transaction, surveys after a
promotion is finalized)</li>
<li class="li">1 Email notification</li>
<li class="li">5 approvals</li>
<li class="li">1 e-signature</li>
</ul></li>
<li class="li">3 HR services<ul class="ul" id="store-rn-content-employee-experience-promotions__ul_wg4_yxh_3nb">
<li class="li">Promotion Request</li>
<li class="li">General Mobility Question</li>
<li class="li">Letter of Promotion</li>
</ul></li>
<li class="li">16 Knowledge articles</li>
<li class="li">1 Guided Setup</li>
<li class="li">3 Flows:<ul class="ul" id="store-rn-content-employee-experience-promotions__ul_nh3_zxh_3nb">
<li class="li">Flow: Promotion - Create/Update Job Record</li>
<li class="li">Subflow: Promotion - Update Missing Fields</li>
<li class="li">Subflow: Promotion - Update LE Case Record</li>
</ul></li>
<li class="li">1 Business Rule<ul class="ul" id="store-rn-content-employee-experience-promotions__ul_th5_5xh_3nb">
<li class="li">Promotion - Set to Draft</li>
</ul></li>
</ul></li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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October 2022</dt>\n <dd class=\"dd\" id=\"store-rn-content-employee-experience-promotions__latest-store-rn-content-employee-experience-promotions\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_pjv_2l1_1vb\">\n <li class=\"li\">New<ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_sbm_fl1_1vb\">\n <li class=\"li\">These update sets contain a Promotion Lifecycle Event modeled after\n implementation best practices.</li>\n <li class=\"li\">Included content:<ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_ak2_gl1_1vb\">\n <li class=\"li\">1 Lifecycle Event consisting of 7 activity sets <ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_mft_gl1_1vb\">\n <li class=\"li\">Change Requested</li>\n <li class=\"li\">HR Review and Validation</li>\n <li class=\"li\">Approvals</li>\n <li class=\"li\">Formal Communication to Employee</li>\n <li class=\"li\">Planning for Transition</li>\n <li class=\"li\">New Job Starts</li>\n <li class=\"li\">Integration into New Team</li>\n </ul></li>\n <li class=\"li\">27 Activities: <ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_g4l_jl1_1vb\">\n <li class=\"li\">2 Checklist (including manager checklist and communication\n checklist)</li>\n <li class=\"li\">15 Mark When Complete (including communicating new job details to an\n employee, creating transition plans, etc.)</li>\n <li class=\"li\">3 Take Survey (pulse survey mid-way thru transaction, surveys after a\n promotion is finalized)</li>\n <li class=\"li\">1 Email notification</li>\n <li class=\"li\">5 approvals</li>\n <li class=\"li\">1 e-signature</li>\n </ul></li>\n <li class=\"li\">3 HR services <ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_oz3_ll1_1vb\">\n <li class=\"li\">Promotion Request</li>\n <li class=\"li\">General Mobility Question</li>\n <li class=\"li\">Letter of Promotion</li>\n </ul></li>\n <li class=\"li\">16 Knowledge articles</li>\n <li class=\"li\">1 Guided Setup</li>\n <li class=\"li\">3 Flows and: <ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_hys_ml1_1vb\">\n <li class=\"li\">Flow: Promotion - Create/Update Job Record</li>\n <li class=\"li\">Subflow: Promotion - Update Missing Fields</li>\n <li class=\"li\">Subflow: Promotion - Update LE Case Record</li>\n </ul></li>\n <li class=\"li\">1 Business Rule: Promotion - Set to Draft</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Changed <ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_nxm_4l1_1vb\">\n <li class=\"li\">Compatibility with the Rome release</li>\n <li class=\"li\">Fix for data mapping in the Promotion Letter document template is available in\n a separate update set included with the download.</li>\n </ul></li>\n </ul>\n <p class=\"p\">Please note that version 3.1.x of this Experience Pack is officially compatible with\n the San Diego release only.</p></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.1.0 - November 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_mjj_qxh_3nb\">\n <li class=\"li\">These update sets contain a Promotion Lifecycle Event modeled after\n implementation best practices.</li>\n <li class=\"li\">Included content: <ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_tmr_rxh_3nb\">\n <li class=\"li\">1 Lifecycle Event consisting of 7 activity sets<ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_y4d_wxh_3nb\">\n <li class=\"li\">Change Requested</li>\n <li class=\"li\">HR Review and Validation</li>\n <li class=\"li\">Approvals</li>\n <li class=\"li\">Formal Communication to Employee</li>\n <li class=\"li\">Planning for Transition</li>\n <li class=\"li\">New Job Starts</li>\n <li class=\"li\">Integration into New Team</li>\n </ul></li>\n <li class=\"li\">27 Activities:<ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_m1k_xxh_3nb\">\n <li class=\"li\">2 Checklist (including manager checklist and communication\n checklist)</li>\n <li class=\"li\">15 Mark When Complete (including communicating new job details to an\n employee, creating transition plans, etc.)</li>\n <li class=\"li\">3 Take Survey (pulse survey mid-way thru transaction, surveys after a\n promotion is finalized)</li>\n <li class=\"li\">1 Email notification</li>\n <li class=\"li\">5 approvals</li>\n <li class=\"li\">1 e-signature</li>\n </ul></li>\n <li class=\"li\">3 HR services<ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_wg4_yxh_3nb\">\n <li class=\"li\">Promotion Request</li>\n <li class=\"li\">General Mobility Question</li>\n <li class=\"li\">Letter of Promotion</li>\n </ul></li>\n <li class=\"li\">16 Knowledge articles</li>\n <li class=\"li\">1 Guided Setup</li>\n <li class=\"li\">3 Flows:<ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_nh3_zxh_3nb\">\n <li class=\"li\">Flow: Promotion - Create/Update Job Record</li>\n <li class=\"li\">Subflow: Promotion - Update Missing Fields</li>\n <li class=\"li\">Subflow: Promotion - Update LE Case Record</li>\n </ul></li>\n <li class=\"li\">1 Business Rule<ul class=\"ul\" id=\"store-rn-content-employee-experience-promotions__ul_th5_5xh_3nb\">\n <li class=\"li\">Promotion - Set to Draft</li>\n </ul></li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Employee Experience Pack: Promotions release notes
Version history for the Employee Experience Pack: Promotions on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.1.0 - October 2022
* New
+ These update sets contain a Promotion Lifecycle Event modeled after
implementation best practices.
+ Included content:
- 1 Lifecycle Event consisting of 7 activity sets
* Change Requested
* HR Review and Validation
* Approvals
* Formal Communication to Employee
* Planning for Transition
* New Job Starts
* Integration into New Team
- 27 Activities:
* 2 Checklist (including manager checklist and communication
checklist)
* 15 Mark When Complete (including communicating new job details to an
employee, creating transition plans, etc.)
* 3 Take Survey (pulse survey mid-way thru transaction, surveys after a
promotion is finalized)
* 1 Email notification
* 5 approvals
* 1 e-signature
- 3 HR services
* Promotion Request
* General Mobility Question
* Letter of Promotion
- 16 Knowledge articles
- 1 Guided Setup
- 3 Flows and:
* Flow: Promotion - Create/Update Job Record
* Subflow: Promotion - Update Missing Fields
* Subflow: Promotion - Update LE Case Record
- 1 Business Rule: Promotion - Set to Draft
* Changed
+ Compatibility with the Rome release
+ Fix for data mapping in the Promotion Letter document template is available in
a separate update set included with the download.
Please note that version 3.1.x of this Experience Pack is officially compatible with
the San Diego release only.
#### Version 1.1.0 - November 2020
* New:
+ These update sets contain a Promotion Lifecycle Event modeled after
implementation best practices.
+ Included content:
- 1 Lifecycle Event consisting of 7 activity sets
* Change Requested
* HR Review and Validation
* Approvals
* Formal Communication to Employee
* Planning for Transition
* New Job Starts
* Integration into New Team
- 27 Activities:
* 2 Checklist (including manager checklist and communication
checklist)
* 15 Mark When Complete (including communicating new job details to an
employee, creating transition plans, etc.)
* 3 Take Survey (pulse survey mid-way thru transaction, surveys after a
promotion is finalized)
* 1 Email notification
* 5 approvals
* 1 e-signature
- 3 HR services
* Promotion Request
* General Mobility Question
* Letter of Promotion
- 16 Knowledge articles
- 1 Guided Setup
- 3 Flows:
* Flow: Promotion - Create/Update Job Record
* Subflow: Promotion - Update Missing Fields
* Subflow: Promotion - Update LE Case Record
- 1 Business Rule
* Promotion - Set to Draft
| ---
title: 'Employee Experience Pack: Promotions release notes'
description: 'Version history for the Employee Experience Pack: Promotions on the
ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Promotions release notes
Version history for the Employee Experience Pack: Promotions on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.1.0 - October 2022
* New
+ These update sets contain a Promotion Lifecycle Event modeled after
implementation best practices.
+ Included content:
- 1 Lifecycle Event consisting of 7 activity sets
* Change Requested
* HR Review and Validation
* Approvals
* Formal Communication to Employee
* Planning for Transition
* New Job Starts
* Integration into New Team
- 27 Activities:
* 2 Checklist (including manager checklist and communication
checklist)
* 15 Mark When Complete (including communicating new job details to an
employee, creating transition plans, etc.)
* 3 Take Survey (pulse survey mid-way thru transaction, surveys after a
promotion is finalized)
* 1 Email notification
* 5 approvals
* 1 e-signature
- 3 HR services
* Promotion Request
* General Mobility Question
* Letter of Promotion
- 16 Knowledge articles
- 1 Guided Setup
- 3 Flows and:
* Flow: Promotion - Create/Update Job Record
* Subflow: Promotion - Update Missing Fields
* Subflow: Promotion - Update LE Case Record
- 1 Business Rule: Promotion - Set to Draft
* Changed
+ Compatibility with the Rome release
+ Fix for data mapping in the Promotion Letter document template is available in
a separate update set included with the download.
Please note that version 3.1.x of this Experience Pack is officially compatible with
the San Diego release only.
#### Version 1.1.0 - November 2020
* New:
+ These update sets contain a Promotion Lifecycle Event modeled after
implementation best practices.
+ Included content:
- 1 Lifecycle Event consisting of 7 activity sets
* Change Requested
* HR Review and Validation
* Approvals
* Formal Communication to Employee
* Planning for Transition
* New Job Starts
* Integration into New Team
- 27 Activities:
* 2 Checklist (including manager checklist and communication
checklist)
* 15 Mark When Complete (including communicating new job details to an
employee, creating transition plans, etc.)
* 3 Take Survey (pulse survey mid-way thru transaction, surveys after a
promotion is finalized)
* 1 Email notification
* 5 approvals
* 1 e-signature
- 3 HR services
* Promotion Request
* General Mobility Question
* Letter of Promotion
- 16 Knowledge articles
- 1 Guided Setup
- 3 Flows:
* Flow: Promotion - Create/Update Job Record
* Subflow: Promotion - Update Missing Fields
* Subflow: Promotion - Update LE Case Record
- 1 Business Rule
* Promotion - Set to Draft
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-ramp-up-new-team-member.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-ramp-up-new-team-member.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-ramp-up-new-team-member.html | Employee Experience Pack: Reskilling - Ramp Up a New Team Member release notes | Version history for the Employee Experience Pack: Reskilling - Ramp Up a New Team Member on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-ramp-up-new-team-member.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-ramp-up-new-team-member.html"><body id="store-rn-content-employee-experience-ramp-up-new-team-member"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-ramp-up-new-team-member" aria-labelledby="title_store-rn-content-employee-experience-ramp-up-new-team-member">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-ramp-up-new-team-member">Employee Experience Pack: Reskilling - Ramp Up a New Team Member release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Reskilling - Ramp Up a New Team Member on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-ramp-up-new-team-member__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d321284e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-ramp-up-new-team-member__latest-store-rn-content-employee-ramp-up-new-team-member"><ul class="ul" id="store-rn-content-employee-experience-ramp-up-new-team-member__ul_rsp_sbb_mxb">
<li class="li">This is a feature accelerator Employee Experience Pack focused on the Journey Accelerator feature for managers of teams. This pack demonstrates how a manager can quickly, and repeatedly leverage predesigned plans
for introducing a new team member to the work the team does and the actions they need to take to be successful.</li>
<li class="li">The pack is designed to be leveraged, and/or additive with other packs, such as Onboarding, Transfers, or Promotions. Instead of focusing on corporate HR activities that need to take place, this pack focuses on the
micro-level of the manager's ramp-up plan for new additions to their teams.</li>
<li class="li">The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?</li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - May 2022</dt>
<dd class="dd"><ul class="ul" id="store-rn-content-employee-experience-ramp-up-new-team-member__ul_zqn_pzx_3tb">
<li class="li">New: This update set contains an example Journey Accelerator for Ramping up an employee.</li>
<li class="li">Please note that version 2.x of this Experience Pack is officially compatible with the Rome release only.</li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - March 2021</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul" id="store-rn-content-employee-experience-ramp-up-new-team-member__ul_hhr_k4j_z4b">
<li class="li">Journey Accelerator <ul class="ul" id="store-rn-content-employee-experience-ramp-up-new-team-member__ul_y55_k4j_z4b">
<li class="li">One Plan Template</li>
<li class="li">6 Phases</li>
<li class="li">11 Tasks</li>
</ul></li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Employee Experience Pack: Reskilling - Ramp Up a New Team Member release notes
Version history for the Employee Experience Pack: Reskilling - Ramp Up a New Team Member on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* This is a feature accelerator Employee Experience Pack focused on the Journey Accelerator feature for managers of teams. This pack demonstrates how a manager can quickly, and repeatedly leverage predesigned plans
for introducing a new team member to the work the team does and the actions they need to take to be successful.
* The pack is designed to be leveraged, and/or additive with other packs, such as Onboarding, Transfers, or Promotions. Instead of focusing on corporate HR activities that need to take place, this pack focuses on the
micro-level of the manager's ramp-up plan for new additions to their teams.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?
#### Version 2.0.0 - May 2022
* New: This update set contains an example Journey Accelerator for Ramping up an employee.
* Please note that version 2.x of this Experience Pack is officially compatible with the Rome release only.
#### Version 1.0.0 - March 2021
* New:
+ Journey Accelerator
- One Plan Template
- 6 Phases
- 11 Tasks
| ---
title: 'Employee Experience Pack: Reskilling - Ramp Up a New Team Member release notes'
description: 'Version history for the Employee Experience Pack: Reskilling - Ramp
Up a New Team Member on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Reskilling - Ramp Up a New Team Member release notes
Version history for the Employee Experience Pack: Reskilling - Ramp Up a New Team Member on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* This is a feature accelerator Employee Experience Pack focused on the Journey Accelerator feature for managers of teams. This pack demonstrates how a manager can quickly, and repeatedly leverage predesigned plans
for introducing a new team member to the work the team does and the actions they need to take to be successful.
* The pack is designed to be leveraged, and/or additive with other packs, such as Onboarding, Transfers, or Promotions. Instead of focusing on corporate HR activities that need to take place, this pack focuses on the
micro-level of the manager's ramp-up plan for new additions to their teams.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features
of ServiceNow?
#### Version 2.0.0 - May 2022
* New: This update set contains an example Journey Accelerator for Ramping up an employee.
* Please note that version 2.x of this Experience Pack is officially compatible with the Rome release only.
#### Version 1.0.0 - March 2021
* New:
+ Journey Accelerator
- One Plan Template
- 6 Phases
- 11 Tasks
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-reskilling-journey.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-reskilling-journey.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-reskilling-journey.html | Employee Experience Pack: Reskilling Journey release notes | Version history for the Employee Experience Pack: Reskilling Journey on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-reskilling-journey.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-reskilling-journey.html"><body id="store-rn-content-employee-experience-reskilling-journey"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-reskilling-journey" aria-labelledby="title_store-rn-content-employee-experience-reskilling-journey">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-reskilling-journey">Employee Experience Pack: Reskilling Journey release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Reskilling Journey on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section" id="store-rn-content-employee-experience-reskilling-journey__section_owx_rpw_kpb">
<div class="p"><div class="note important note_important" id="store-rn-content-employee-experience-reskilling-journey__note_pwx_rpw_kpb"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-reskilling-journey__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section" id="store-rn-content-employee-experience-reskilling-journey__section_qwx_rpw_kpb"><h2 id="d260868e56" class="title sectiontitle">Version history</h2>
<dl class="dl" id="store-rn-content-employee-experience-reskilling-journey__dl_rwx_rpw_kpb">
<dt class="dt dlterm">Version 2.0.0 - May 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-reskilling-journey__latest-store-rn-content-employee-reskilling-journey"><div class="p"><ul class="ul" id="store-rn-content-employee-experience-reskilling-journey__ul_czp_jbb_mxb">
<li class="li">New: This update set contains an Insights guide and Journey blueprint for reskilling an employee or department.</li>
<li class="li">The update set contains the below items. Included in the insights guide are additional artifact examples and task recommendations.</li>
<li class="li">Lifecycle Event:<ul class="ul" id="store-rn-content-employee-experience-reskilling-journey__ul_rwr_1fy_3tb">
<li class="li">5 Activity Sets</li>
<li class="li">38 Activities</li>
<li class="li">6 Checklists</li>
<li class="li">3 Notifications</li>
<li class="li">7 URLs</li>
<li class="li">10 Surveys<ul class="ul" id="store-rn-content-employee-experience-reskilling-journey__ul_ibt_bfy_3tb">
<li class="li">Reskilling - Old Manager Transfer Survey</li>
<li class="li">Reskilling - New Manager Transfer Survey</li>
<li class="li">Reskilling - Employee Transfer Survey</li>
<li class="li">30 Day Ramp Up Survey - New Manager</li>
<li class="li">30 Day Ramp Up Survey - Employee</li>
<li class="li">30 Day Ramp Up Survey - Old Manager</li>
<li class="li">60 Day Ramp Up Survey - Employee</li>
<li class="li">60 Day Ramp Up Survey - Manager</li>
<li class="li">90 Day Ramp Up Survey - Employee</li>
<li class="li">90 Day Ramp Up Survey - Manager</li>
</ul></li>
<li class="li">2 Learning Tasks</li>
<li class="li">7 Mark when complete</li>
<li class="li">5 Knowledge Articles</li>
<li class="li">New Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)</li>
<li class="li">Old Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)</li>
<li class="li">Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)</li>
<li class="li">HR Frequently Asked Questions (FAQ) for Reskilling (Transfer Phase)</li>
<li class="li">Employee Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)</li>
</ul></li>
<li class="li">Please note that version 2.x of this Experience Pack is officially compatible with the Rome releases only.</li>
</ul></div></dd>
<dt class="dt dlterm">Version 1.0.0 - May 2021</dt>
<dd class="dd"><ul class="ul" id="store-rn-content-employee-experience-reskilling-journey__ul_swx_rpw_kpb">
<li class="li">New:<ul class="ul" id="store-rn-content-employee-experience-reskilling-journey__ul_gn1_hqw_kpb">
<li class="li">This update set contains an Insights guide and Journey blueprint for reskilling an employee or department. Please note that version 1.x of this Experience Pack is officially compatible with the Quebec releases
only. The Update Set contains the below items. Included in the insights guide are additional artifact examples and task recommendations.</li>
<li class="li">Lifecycle Event Consisting of 5 Activity Sets <ul class="ul" id="store-rn-content-employee-experience-reskilling-journey__ul_tj1_jqw_kpb">
<li class="li">22 Activities</li>
<li class="li">9 Checklists</li>
<li class="li">3 Notifications</li>
<li class="li">3 URLs</li>
<li class="li">3 Surveys</li>
<li class="li">2 Mark when complete</li>
<li class="li">5 Knowledge Articles</li>
<li class="li">New Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)</li>
<li class="li">Old Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)</li>
<li class="li">Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)</li>
<li class="li">HR Frequently Asked Questions (FAQ) for Reskilling (Transfer Phase)</li>
<li class="li">Employee Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)</li>
</ul></li>
<li class="li">3 Surveys <ul class="ul" id="store-rn-content-employee-experience-reskilling-journey__ul_pb4_kqw_kpb">
<li class="li">Reskilling - Old Manager Transfer Survey</li>
<li class="li">Reskilling - New Manager Transfer Survey</li>
<li class="li">Reskilling - Employee Transfer Survey</li>
</ul></li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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Included in the insights guide are additional artifact examples and task recommendations.</li>\n <li class=\"li\">Lifecycle Event:<ul class=\"ul\" id=\"store-rn-content-employee-experience-reskilling-journey__ul_rwr_1fy_3tb\">\n <li class=\"li\">5 Activity Sets</li>\n <li class=\"li\">38 Activities</li>\n <li class=\"li\">6 Checklists</li>\n <li class=\"li\">3 Notifications</li>\n <li class=\"li\">7 URLs</li>\n <li class=\"li\">10 Surveys<ul class=\"ul\" id=\"store-rn-content-employee-experience-reskilling-journey__ul_ibt_bfy_3tb\">\n <li class=\"li\">Reskilling - Old Manager Transfer Survey</li>\n <li class=\"li\">Reskilling - New Manager Transfer Survey</li>\n <li class=\"li\">Reskilling - Employee Transfer Survey</li>\n <li class=\"li\">30 Day Ramp Up Survey - New Manager</li>\n <li class=\"li\">30 Day Ramp Up Survey - Employee</li>\n <li class=\"li\">30 Day Ramp Up Survey - Old Manager</li>\n <li class=\"li\">60 Day Ramp Up Survey - Employee</li>\n <li class=\"li\">60 Day Ramp Up Survey - Manager</li>\n <li class=\"li\">90 Day Ramp Up Survey - Employee</li>\n <li class=\"li\">90 Day Ramp Up Survey - Manager</li>\n </ul></li>\n <li class=\"li\">2 Learning Tasks</li>\n <li class=\"li\">7 Mark when complete</li>\n <li class=\"li\">5 Knowledge Articles</li>\n <li class=\"li\">New Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)</li>\n <li class=\"li\">Old Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)</li>\n <li class=\"li\">Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)</li>\n <li class=\"li\">HR Frequently Asked Questions (FAQ) for Reskilling (Transfer Phase)</li>\n <li class=\"li\">Employee Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)</li>\n </ul></li>\n <li class=\"li\">Please note that version 2.x of this Experience Pack is officially compatible with the Rome releases only.</li>\n </ul></div></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - May 2021</dt>\n <dd class=\"dd\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-reskilling-journey__ul_swx_rpw_kpb\">\n <li class=\"li\">New:<ul class=\"ul\" id=\"store-rn-content-employee-experience-reskilling-journey__ul_gn1_hqw_kpb\">\n <li class=\"li\">This update set contains an Insights guide and Journey blueprint for reskilling an employee or department. 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} | # Employee Experience Pack: Reskilling Journey release notes
Version history for the Employee Experience Pack: Reskilling Journey on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.0 - May 2022
* New: This update set contains an Insights guide and Journey blueprint for reskilling an employee or department.
* The update set contains the below items. Included in the insights guide are additional artifact examples and task recommendations.
* Lifecycle Event:
+ 5 Activity Sets
+ 38 Activities
+ 6 Checklists
+ 3 Notifications
+ 7 URLs
+ 10 Surveys
- Reskilling - Old Manager Transfer Survey
- Reskilling - New Manager Transfer Survey
- Reskilling - Employee Transfer Survey
- 30 Day Ramp Up Survey - New Manager
- 30 Day Ramp Up Survey - Employee
- 30 Day Ramp Up Survey - Old Manager
- 60 Day Ramp Up Survey - Employee
- 60 Day Ramp Up Survey - Manager
- 90 Day Ramp Up Survey - Employee
- 90 Day Ramp Up Survey - Manager
+ 2 Learning Tasks
+ 7 Mark when complete
+ 5 Knowledge Articles
+ New Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
+ Old Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
+ Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
+ HR Frequently Asked Questions (FAQ) for Reskilling (Transfer Phase)
+ Employee Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
* Please note that version 2.x of this Experience Pack is officially compatible with the Rome releases only.
#### Version 1.0.0 - May 2021
* New:
+ This update set contains an Insights guide and Journey blueprint for reskilling an employee or department. Please note that version 1.x of this Experience Pack is officially compatible with the Quebec releases
only. The Update Set contains the below items. Included in the insights guide are additional artifact examples and task recommendations.
+ Lifecycle Event Consisting of 5 Activity Sets
- 22 Activities
- 9 Checklists
- 3 Notifications
- 3 URLs
- 3 Surveys
- 2 Mark when complete
- 5 Knowledge Articles
- New Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
- Old Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
- Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
- HR Frequently Asked Questions (FAQ) for Reskilling (Transfer Phase)
- Employee Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
+ 3 Surveys
- Reskilling - Old Manager Transfer Survey
- Reskilling - New Manager Transfer Survey
- Reskilling - Employee Transfer Survey
| ---
title: 'Employee Experience Pack: Reskilling Journey release notes'
description: 'Version history for the Employee Experience Pack: Reskilling Journey
on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Reskilling Journey release notes
Version history for the Employee Experience Pack: Reskilling Journey on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.0 - May 2022
* New: This update set contains an Insights guide and Journey blueprint for reskilling an employee or department.
* The update set contains the below items. Included in the insights guide are additional artifact examples and task recommendations.
* Lifecycle Event:
+ 5 Activity Sets
+ 38 Activities
+ 6 Checklists
+ 3 Notifications
+ 7 URLs
+ 10 Surveys
- Reskilling - Old Manager Transfer Survey
- Reskilling - New Manager Transfer Survey
- Reskilling - Employee Transfer Survey
- 30 Day Ramp Up Survey - New Manager
- 30 Day Ramp Up Survey - Employee
- 30 Day Ramp Up Survey - Old Manager
- 60 Day Ramp Up Survey - Employee
- 60 Day Ramp Up Survey - Manager
- 90 Day Ramp Up Survey - Employee
- 90 Day Ramp Up Survey - Manager
+ 2 Learning Tasks
+ 7 Mark when complete
+ 5 Knowledge Articles
+ New Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
+ Old Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
+ Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
+ HR Frequently Asked Questions (FAQ) for Reskilling (Transfer Phase)
+ Employee Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
* Please note that version 2.x of this Experience Pack is officially compatible with the Rome releases only.
#### Version 1.0.0 - May 2021
* New:
+ This update set contains an Insights guide and Journey blueprint for reskilling an employee or department. Please note that version 1.x of this Experience Pack is officially compatible with the Quebec releases
only. The Update Set contains the below items. Included in the insights guide are additional artifact examples and task recommendations.
+ Lifecycle Event Consisting of 5 Activity Sets
- 22 Activities
- 9 Checklists
- 3 Notifications
- 3 URLs
- 3 Surveys
- 2 Mark when complete
- 5 Knowledge Articles
- New Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
- Old Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
- Manager Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
- HR Frequently Asked Questions (FAQ) for Reskilling (Transfer Phase)
- Employee Frequently Asked Question (FAQ) for Reskilling (Transfer Phase)
+ 3 Surveys
- Reskilling - Old Manager Transfer Survey
- Reskilling - New Manager Transfer Survey
- Reskilling - Employee Transfer Survey
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-return-from-leave.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-return-from-leave.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-return-from-leave.html | Employee Experience Pack: Return from Leave release notes | Version history for the Employee Experience Pack: Return from Leave content on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-return-from-leave.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-return-from-leave.html"><body id="store-rn-content-employee-experience-return-from-leave"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-return-from-leave" aria-labelledby="title_store-rn-content-employee-experience-return-from-leave">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-return-from-leave">Employee Experience Pack: Return from Leave release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Return from Leave content on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-return-from-leave__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d114075e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-return-from-leave__latest-store-rn-content-employee-experience-return-from-leave"><div class="p"><ul class="ul" id="store-rn-content-employee-experience-return-from-leave__ul_iy2_dbb_mxb">
<li class="li">Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Deigo release only.</li>
<li class="li">These update sets contain knowledge templates and a Lifecycle Event modeled after common implementation practices.</li>
<li class="li">Included content:<ul class="ul" id="store-rn-content-employee-experience-return-from-leave__ul_drp_2bb_mxb">
<li class="li">Lifecycle Event consisting of 5 Activity Sets and:<ul class="ul" id="store-rn-content-employee-experience-return-from-leave__ul_vnj_fbb_mxb">
<li class="li">30 Activities</li>
<li class="li">2 HR Services</li>
<li class="li">2 Notification</li>
<li class="li">2 Take Survey task</li>
<li class="li">3 Knowledge Articles</li>
</ul></li>
</ul></li>
</ul></div></dd>
<dt class="dt dlterm">Version 2.0.0 - April 2022</dt>
<dd class="dd"><ul class="ul" id="store-rn-content-employee-experience-return-from-leave__ul_ann_gbb_mxb">
<li class="li">Please note that version 2.x of this Experience Pack is officially compatible with the Rome release only. These update sets contain knowledge templates and a Lifecycle Event modeled after common implementation
practices.</li>
<li class="li">Included content:<ul class="ul" id="store-rn-content-employee-experience-return-from-leave__ul_jcz_hbb_mxb">
<li class="li">Lifecycle Event consisting of 5 Activity Sets and:<ul class="ul" id="store-rn-content-employee-experience-return-from-leave__ul_inz_2wr_btb">
<li class="li">30 Activities</li>
<li class="li">2 HR Services</li>
<li class="li">2 Notification</li>
<li class="li">2 Take Survey task</li>
<li class="li">3 Knowledge Articles</li>
</ul></li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Employee Experience Pack: Return from Leave release notes
Version history for the Employee Experience Pack: Return from Leave content on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Deigo release only.
* These update sets contain knowledge templates and a Lifecycle Event modeled after common implementation practices.
* Included content:
+ Lifecycle Event consisting of 5 Activity Sets and:
- 30 Activities
- 2 HR Services
- 2 Notification
- 2 Take Survey task
- 3 Knowledge Articles
#### Version 2.0.0 - April 2022
* Please note that version 2.x of this Experience Pack is officially compatible with the Rome release only. These update sets contain knowledge templates and a Lifecycle Event modeled after common implementation
practices.
* Included content:
+ Lifecycle Event consisting of 5 Activity Sets and:
- 30 Activities
- 2 HR Services
- 2 Notification
- 2 Take Survey task
- 3 Knowledge Articles
| ---
title: 'Employee Experience Pack: Return from Leave release notes'
description: 'Version history for the Employee Experience Pack: Return from Leave
content on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Return from Leave release notes
Version history for the Employee Experience Pack: Return from Leave content on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Deigo release only.
* These update sets contain knowledge templates and a Lifecycle Event modeled after common implementation practices.
* Included content:
+ Lifecycle Event consisting of 5 Activity Sets and:
- 30 Activities
- 2 HR Services
- 2 Notification
- 2 Take Survey task
- 3 Knowledge Articles
#### Version 2.0.0 - April 2022
* Please note that version 2.x of this Experience Pack is officially compatible with the Rome release only. These update sets contain knowledge templates and a Lifecycle Event modeled after common implementation
practices.
* Included content:
+ Lifecycle Event consisting of 5 Activity Sets and:
- 30 Activities
- 2 HR Services
- 2 Notification
- 2 Take Survey task
- 3 Knowledge Articles
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-return-to-workplace.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-return-to-workplace.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-return-to-workplace.html | Employee Experience Pack: Return to Workplace release notes | Version history for the Employee Experience Pack: Return to Workplace on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-return-to-workplace.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-return-to-workplace.html"><body id="store-rn-content-employee-experience-return-to-workplace"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-return-to-workplace" aria-labelledby="title_store-rn-content-employee-experience-return-to-workplace">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-return-to-workplace">Employee Experience Pack: Return to Workplace release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Return to Workplace on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-return-to-workplace__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d114381e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 3.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-return-to-workplace__latest-store-rn-content-employee-experience-return-to-workplace"><div class="p"><ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_hvq_y1b_mxb">
<li class="li">Please note that version 3.1.0 of this Experience Pack is officially compatible with the San Diego release only.</li>
<li class="li">Included content details:<ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_vgb_bbb_mxb">
<li class="li">Lifecycle Event for Employee Return to Workplace, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration. <ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_bm4_1bb_mxb">
<li class="li">5 Activity Sets: <ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_cm4_1bb_mxb">
<li class="li">Notify Employees</li>
<li class="li">Get Ready to Return</li>
<li class="li">Final Prep</li>
<li class="li">Back at the workplace</li>
<li class="li">Follow Up</li>
</ul></li>
<li class="li">7 Activities for the Employee Return to Workplace Lifecycle Event <ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_dm4_1bb_mxb">
<li class="li">Employee Form with data mapping to target subsequent activities</li>
<li class="li">HR Task for HR to review employee concerns</li>
<li class="li">Fulfiller Activity for Facilities to reactivate badge and parking pass</li>
<li class="li">URL Task for the employee to review updated policies</li>
<li class="li">Checklist task for packing reminder to the employee before return</li>
<li class="li">Mark when complete task to return borrowed assets to IT</li>
<li class="li">Survey task to the employee to give feedback on the process</li>
</ul></li>
</ul></li>
</ul></li>
</ul></div>
<ul class="ul">
<li class="li">Lifecycle Event for the employee's Return to Workplace Location Readiness, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration. <ul class="ul">
<li class="li">4 Activity Sets: <ul class="ul">
<li class="li">Task Force Initiation</li>
<li class="li">Update space and equipment</li>
<li class="li">Final Readiness Check</li>
<li class="li">Location Reopens</li>
</ul></li>
<li class="li">9 Activities for the employee's Return to Workplace Location Readiness Lifecycle Event <ul class="ul">
<li class="li">Mark when complete task to schedule location team training</li>
<li class="li">Checklist task to order additional supplies for the supply room</li>
<li class="li">Mark when complete task to install protective materials and equipment in common areas</li>
<li class="li">Catalog Item to test devices in common areas</li>
<li class="li">Checklist task to request sanitation services</li>
<li class="li">Mark when complete task to schedule a safety inspection</li>
<li class="li">HR Task to create communication materials for specific location needs</li>
<li class="li">HR Service for Go / No Go Decision, including final readiness checklist and approval steps</li>
<li class="li">Mark when complete task for team standup on the first day back on site</li>
</ul></li>
</ul></li>
<li class="li">1 Campaign Return to Workplace for employee who is returning to the workplace <ul class="ul">
<li class="li">Announce and Plan Return bundle</li>
<li class="li">Welcome back to the workplace bundle</li>
<li class="li">Audience for users returning to the workplace</li>
<li class="li">2 portal banner content items, 1 for each bundle</li>
<li class="li">2 Notification email content items, 1 for each bundle</li>
</ul></li>
<li class="li">1 Survey: Employee Return to Workplace Readiness Feedback</li>
<li class="li">1 Visual Task Board: Return to Workplace Taskforce Planning</li>
<li class="li">2 standalone Notification Content items <ul class="ul">
<li class="li">Employee Readiness Survey Notification email</li>
<li class="li">Employee returning to workplace sample Notification email</li>
</ul></li>
<li class="li">4 Knowledge Articles for the HR Knowledge Base <ul class="ul">
<li class="li">Company updates about returning to the workplace</li>
<li class="li">Manager guide to returning to work</li>
<li class="li">Social distancing and safety tips for common workspaces FAQ</li>
<li class="li">Workplace Health and Safety Policy FAQ</li>
</ul></li>
<li class="li">2 standalone Styled Content items for use in portal in lieu of welcome banners: <ul class="ul">
<li class="li">Get Ready to Return</li>
<li class="li">Welcome Back</li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - November 2020</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_fvq_fb3_3nb">
<li class="li">Included content details: <ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_ig5_gb3_3nb">
<li class="li">Lifecycle Event for Employee Return to Workplace, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration.<ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_qwd_hb3_3nb">
<li class="li">5 Activity Sets: <ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_cnt_kb3_3nb">
<li class="li">Notify Employees</li>
<li class="li">Get Ready to Return</li>
<li class="li">Final PrepBack at the workplace</li>
<li class="li">Follow Up</li>
</ul></li>
<li class="li">7 Activities for the Employee Return to Workplace Lifecycle Event<ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_tz5_lb3_3nb">
<li class="li">Employee Form with data mapping to target subsequent activities</li>
<li class="li">HR Task for HR to review employee concerns</li>
<li class="li">Fulfiller Activity for Facilities to reactivate badge and parking pass</li>
<li class="li">URL Task for the employee to review updated policies</li>
<li class="li">Checklist task for packing reminder to the employee before return</li>
<li class="li">Mark when complete task to return borrowed assets to IT</li>
<li class="li">Survey task to the employee to give feedback on the process</li>
</ul></li>
</ul></li>
<li class="li">Lifecycle Event for the employee's Return to Workplace Location Readiness, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration.<ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_khw_4b3_3nb">
<li class="li">4 Activity Sets: <ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_mjp_xb3_3nb">
<li class="li">Task Force Initiation</li>
<li class="li">Update space and equipment</li>
<li class="li">Final Readiness Check</li>
<li class="li">Location Reopens</li>
</ul></li>
<li class="li">9 Activities for the employee's Return to Workplace Location Readiness Lifecycle Event<ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_ww2_yb3_3nb">
<li class="li">Mark when complete task to schedule location team training</li>
<li class="li">Checklist task to order additional supplies for the supply room</li>
<li class="li">Mark when complete task to install protective materials & equipment in common areas</li>
<li class="li">Catalog Item to test devices in common areas</li>
<li class="li">Checklist task to request sanitation services</li>
<li class="li">Mark when complete task to schedule a safety inspection</li>
<li class="li">HR Task to create communication materials for specific location needs</li>
<li class="li">HR Service for Go / No Go Decision, including final readiness checklist and approval steps</li>
<li class="li">Mark when complete task for team standup on the first day back on site</li>
</ul></li>
</ul></li>
<li class="li">1 Campaign Return to Workplace for employee who is returning to the workplace<ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_tfq_tb3_3nb">
<li class="li">Announce and Plan Return bundle</li>
<li class="li">Welcome back to the workplace bundle</li>
<li class="li">Audience for users returning to the workplace</li>
<li class="li">2 portal banner content items, 1 for each bundle</li>
<li class="li">2 Notification email content items, 1 for each bundle</li>
</ul></li>
<li class="li">1 Survey: Employee Return to Workplace Readiness Feedback</li>
<li class="li">1 Visual Task Board: Return to Workplace Taskforce Planning</li>
<li class="li">2 standalone Notification Content items<ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_l5t_5b3_3nb">
<li class="li">Employee Readiness Survey Notification email</li>
<li class="li">Employee returning to workplace sample Notification email</li>
</ul></li>
<li class="li">4 Knowledge Articles for the HR Knowledge Base<ul class="ul" id="store-rn-content-employee-experience-return-to-workplace__ul_eqg_vb3_3nb">
<li class="li">Company updates about returning to the workplace</li>
<li class="li">Manager guide to returning to work</li>
<li class="li">Social distancing and safety tips for common workspaces FAQ</li>
<li class="li">Workplace Health and Safety Policy FAQ</li>
</ul></li>
<li class="li">2 standalone Styled Content items for use in portal in lieu of welcome banners:Get Ready to ReturnWelcome Back</li>
</ul></li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-return-to-workplace.html\" id=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-return-to-workplace.html\"><body id=\"store-rn-content-employee-experience-return-to-workplace\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-content-employee-experience-return-to-workplace\" aria-labelledby=\"title_store-rn-content-employee-experience-return-to-workplace\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-content-employee-experience-return-to-workplace\">Employee Experience Pack: Return to Workplace release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Employee Experience Pack: Return to Workplace on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-content-employee-experience-return-to-workplace__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d114381e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 3.1.0 - November 2022</dt>\n <dd class=\"dd\" id=\"store-rn-content-employee-experience-return-to-workplace__latest-store-rn-content-employee-experience-return-to-workplace\"><div class=\"p\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_hvq_y1b_mxb\">\n <li class=\"li\">Please note that version 3.1.0 of this Experience Pack is officially compatible with the San Diego release only.</li>\n <li class=\"li\">Included content details:<ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_vgb_bbb_mxb\">\n <li class=\"li\">Lifecycle Event for Employee Return to Workplace, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration. <ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_bm4_1bb_mxb\">\n <li class=\"li\">5 Activity Sets: <ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_cm4_1bb_mxb\">\n <li class=\"li\">Notify Employees</li>\n <li class=\"li\">Get Ready to Return</li>\n <li class=\"li\">Final Prep</li>\n <li class=\"li\">Back at the workplace</li>\n <li class=\"li\">Follow Up</li>\n </ul></li>\n <li class=\"li\">7 Activities for the Employee Return to Workplace Lifecycle Event <ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_dm4_1bb_mxb\">\n <li class=\"li\">Employee Form with data mapping to target subsequent activities</li>\n <li class=\"li\">HR Task for HR to review employee concerns</li>\n <li class=\"li\">Fulfiller Activity for Facilities to reactivate badge and parking pass</li>\n <li class=\"li\">URL Task for the employee to review updated policies</li>\n <li class=\"li\">Checklist task for packing reminder to the employee before return</li>\n <li class=\"li\">Mark when complete task to return borrowed assets to IT</li>\n <li class=\"li\">Survey task to the employee to give feedback on the process</li>\n </ul></li>\n </ul></li>\n </ul></li>\n </ul></div>\n <ul class=\"ul\">\n <li class=\"li\">Lifecycle Event for the employee's Return to Workplace Location Readiness, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration. <ul class=\"ul\">\n <li class=\"li\">4 Activity Sets: <ul class=\"ul\">\n <li class=\"li\">Task Force Initiation</li>\n <li class=\"li\">Update space and equipment</li>\n <li class=\"li\">Final Readiness Check</li>\n <li class=\"li\">Location Reopens</li>\n </ul></li>\n <li class=\"li\">9 Activities for the employee's Return to Workplace Location Readiness Lifecycle Event <ul class=\"ul\">\n <li class=\"li\">Mark when complete task to schedule location team training</li>\n <li class=\"li\">Checklist task to order additional supplies for the supply room</li>\n <li class=\"li\">Mark when complete task to install protective materials and equipment in common areas</li>\n <li class=\"li\">Catalog Item to test devices in common areas</li>\n <li class=\"li\">Checklist task to request sanitation services</li>\n <li class=\"li\">Mark when complete task to schedule a safety inspection</li>\n <li class=\"li\">HR Task to create communication materials for specific location needs</li>\n <li class=\"li\">HR Service for Go / No Go Decision, including final readiness checklist and approval steps</li>\n <li class=\"li\">Mark when complete task for team standup on the first day back on site</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">1 Campaign Return to Workplace for employee who is returning to the workplace <ul class=\"ul\">\n <li class=\"li\">Announce and Plan Return bundle</li>\n <li class=\"li\">Welcome back to the workplace bundle</li>\n <li class=\"li\">Audience for users returning to the workplace</li>\n <li class=\"li\">2 portal banner content items, 1 for each bundle</li>\n <li class=\"li\">2 Notification email content items, 1 for each bundle</li>\n </ul></li>\n <li class=\"li\">1 Survey: Employee Return to Workplace Readiness Feedback</li>\n <li class=\"li\">1 Visual Task Board: Return to Workplace Taskforce Planning</li>\n <li class=\"li\">2 standalone Notification Content items <ul class=\"ul\">\n <li class=\"li\">Employee Readiness Survey Notification email</li>\n <li class=\"li\">Employee returning to workplace sample Notification email</li>\n </ul></li>\n <li class=\"li\">4 Knowledge Articles for the HR Knowledge Base <ul class=\"ul\">\n <li class=\"li\">Company updates about returning to the workplace</li>\n <li class=\"li\">Manager guide to returning to work</li>\n <li class=\"li\">Social distancing and safety tips for common workspaces FAQ</li>\n <li class=\"li\">Workplace Health and Safety Policy FAQ</li>\n </ul></li>\n <li class=\"li\">2 standalone Styled Content items for use in portal in lieu of welcome banners: <ul class=\"ul\">\n <li class=\"li\">Get Ready to Return</li>\n <li class=\"li\">Welcome Back</li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 2.0.0 - November 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_fvq_fb3_3nb\">\n <li class=\"li\">Included content details: <ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_ig5_gb3_3nb\">\n <li class=\"li\">Lifecycle Event for Employee Return to Workplace, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration.<ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_qwd_hb3_3nb\">\n <li class=\"li\">5 Activity Sets: <ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_cnt_kb3_3nb\">\n <li class=\"li\">Notify Employees</li>\n <li class=\"li\">Get Ready to Return</li>\n <li class=\"li\">Final PrepBack at the workplace</li>\n <li class=\"li\">Follow Up</li>\n </ul></li>\n <li class=\"li\">7 Activities for the Employee Return to Workplace Lifecycle Event<ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_tz5_lb3_3nb\">\n <li class=\"li\">Employee Form with data mapping to target subsequent activities</li>\n <li class=\"li\">HR Task for HR to review employee concerns</li>\n <li class=\"li\">Fulfiller Activity for Facilities to reactivate badge and parking pass</li>\n <li class=\"li\">URL Task for the employee to review updated policies</li>\n <li class=\"li\">Checklist task for packing reminder to the employee before return</li>\n <li class=\"li\">Mark when complete task to return borrowed assets to IT</li>\n <li class=\"li\">Survey task to the employee to give feedback on the process</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">Lifecycle Event for the employee's Return to Workplace Location Readiness, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration.<ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_khw_4b3_3nb\">\n <li class=\"li\">4 Activity Sets: <ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_mjp_xb3_3nb\">\n <li class=\"li\">Task Force Initiation</li>\n <li class=\"li\">Update space and equipment</li>\n <li class=\"li\">Final Readiness Check</li>\n <li class=\"li\">Location Reopens</li>\n </ul></li>\n <li class=\"li\">9 Activities for the employee's Return to Workplace Location Readiness Lifecycle Event<ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_ww2_yb3_3nb\">\n <li class=\"li\">Mark when complete task to schedule location team training</li>\n <li class=\"li\">Checklist task to order additional supplies for the supply room</li>\n <li class=\"li\">Mark when complete task to install protective materials & equipment in common areas</li>\n <li class=\"li\">Catalog Item to test devices in common areas</li>\n <li class=\"li\">Checklist task to request sanitation services</li>\n <li class=\"li\">Mark when complete task to schedule a safety inspection</li>\n <li class=\"li\">HR Task to create communication materials for specific location needs</li>\n <li class=\"li\">HR Service for Go / No Go Decision, including final readiness checklist and approval steps</li>\n <li class=\"li\">Mark when complete task for team standup on the first day back on site</li>\n </ul></li>\n </ul></li>\n <li class=\"li\">1 Campaign Return to Workplace for employee who is returning to the workplace<ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_tfq_tb3_3nb\">\n <li class=\"li\">Announce and Plan Return bundle</li>\n <li class=\"li\">Welcome back to the workplace bundle</li>\n <li class=\"li\">Audience for users returning to the workplace</li>\n <li class=\"li\">2 portal banner content items, 1 for each bundle</li>\n <li class=\"li\">2 Notification email content items, 1 for each bundle</li>\n </ul></li>\n <li class=\"li\">1 Survey: Employee Return to Workplace Readiness Feedback</li>\n <li class=\"li\">1 Visual Task Board: Return to Workplace Taskforce Planning</li>\n <li class=\"li\">2 standalone Notification Content items<ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_l5t_5b3_3nb\">\n <li class=\"li\">Employee Readiness Survey Notification email</li>\n <li class=\"li\">Employee returning to workplace sample Notification email</li>\n </ul></li>\n <li class=\"li\">4 Knowledge Articles for the HR Knowledge Base<ul class=\"ul\" id=\"store-rn-content-employee-experience-return-to-workplace__ul_eqg_vb3_3nb\">\n <li class=\"li\">Company updates about returning to the workplace</li>\n <li class=\"li\">Manager guide to returning to work</li>\n <li class=\"li\">Social distancing and safety tips for common workspaces FAQ</li>\n <li class=\"li\">Workplace Health and Safety Policy FAQ</li>\n </ul></li>\n <li class=\"li\">2 standalone Styled Content items for use in portal in lieu of welcome banners:Get Ready to ReturnWelcome Back</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Employee Experience Pack: Return to Workplace release notes
Version history for the Employee Experience Pack: Return to Workplace on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.1.0 - November 2022
* Please note that version 3.1.0 of this Experience Pack is officially compatible with the San Diego release only.
* Included content details:
+ Lifecycle Event for Employee Return to Workplace, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration.
- 5 Activity Sets:
* Notify Employees
* Get Ready to Return
* Final Prep
* Back at the workplace
* Follow Up
- 7 Activities for the Employee Return to Workplace Lifecycle Event
* Employee Form with data mapping to target subsequent activities
* HR Task for HR to review employee concerns
* Fulfiller Activity for Facilities to reactivate badge and parking pass
* URL Task for the employee to review updated policies
* Checklist task for packing reminder to the employee before return
* Mark when complete task to return borrowed assets to IT
* Survey task to the employee to give feedback on the process
* Lifecycle Event for the employee's Return to Workplace Location Readiness, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration.
+ 4 Activity Sets:
- Task Force Initiation
- Update space and equipment
- Final Readiness Check
- Location Reopens
+ 9 Activities for the employee's Return to Workplace Location Readiness Lifecycle Event
- Mark when complete task to schedule location team training
- Checklist task to order additional supplies for the supply room
- Mark when complete task to install protective materials and equipment in common areas
- Catalog Item to test devices in common areas
- Checklist task to request sanitation services
- Mark when complete task to schedule a safety inspection
- HR Task to create communication materials for specific location needs
- HR Service for Go / No Go Decision, including final readiness checklist and approval steps
- Mark when complete task for team standup on the first day back on site
* 1 Campaign Return to Workplace for employee who is returning to the workplace
+ Announce and Plan Return bundle
+ Welcome back to the workplace bundle
+ Audience for users returning to the workplace
+ 2 portal banner content items, 1 for each bundle
+ 2 Notification email content items, 1 for each bundle
* 1 Survey: Employee Return to Workplace Readiness Feedback
* 1 Visual Task Board: Return to Workplace Taskforce Planning
* 2 standalone Notification Content items
+ Employee Readiness Survey Notification email
+ Employee returning to workplace sample Notification email
* 4 Knowledge Articles for the HR Knowledge Base
+ Company updates about returning to the workplace
+ Manager guide to returning to work
+ Social distancing and safety tips for common workspaces FAQ
+ Workplace Health and Safety Policy FAQ
* 2 standalone Styled Content items for use in portal in lieu of welcome banners:
+ Get Ready to Return
+ Welcome Back
#### Version 2.0.0 - November 2020
* New:
+ Included content details:
- Lifecycle Event for Employee Return to Workplace, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration.
* 5 Activity Sets:
+ Notify Employees
+ Get Ready to Return
+ Final PrepBack at the workplace
+ Follow Up
* 7 Activities for the Employee Return to Workplace Lifecycle Event
+ Employee Form with data mapping to target subsequent activities
+ HR Task for HR to review employee concerns
+ Fulfiller Activity for Facilities to reactivate badge and parking pass
+ URL Task for the employee to review updated policies
+ Checklist task for packing reminder to the employee before return
+ Mark when complete task to return borrowed assets to IT
+ Survey task to the employee to give feedback on the process
- Lifecycle Event for the employee's Return to Workplace Location Readiness, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration.
* 4 Activity Sets:
+ Task Force Initiation
+ Update space and equipment
+ Final Readiness Check
+ Location Reopens
* 9 Activities for the employee's Return to Workplace Location Readiness Lifecycle Event
+ Mark when complete task to schedule location team training
+ Checklist task to order additional supplies for the supply room
+ Mark when complete task to install protective materials & equipment in common areas
+ Catalog Item to test devices in common areas
+ Checklist task to request sanitation services
+ Mark when complete task to schedule a safety inspection
+ HR Task to create communication materials for specific location needs
+ HR Service for Go / No Go Decision, including final readiness checklist and approval steps
+ Mark when complete task for team standup on the first day back on site
- 1 Campaign Return to Workplace for employee who is returning to the workplace
* Announce and Plan Return bundle
* Welcome back to the workplace bundle
* Audience for users returning to the workplace
* 2 portal banner content items, 1 for each bundle
* 2 Notification email content items, 1 for each bundle
- 1 Survey: Employee Return to Workplace Readiness Feedback
- 1 Visual Task Board: Return to Workplace Taskforce Planning
- 2 standalone Notification Content items
* Employee Readiness Survey Notification email
* Employee returning to workplace sample Notification email
- 4 Knowledge Articles for the HR Knowledge Base
* Company updates about returning to the workplace
* Manager guide to returning to work
* Social distancing and safety tips for common workspaces FAQ
* Workplace Health and Safety Policy FAQ
- 2 standalone Styled Content items for use in portal in lieu of welcome banners:Get Ready to ReturnWelcome Back
| ---
title: 'Employee Experience Pack: Return to Workplace release notes'
description: 'Version history for the Employee Experience Pack: Return to Workplace
on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Return to Workplace release notes
Version history for the Employee Experience Pack: Return to Workplace on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.1.0 - November 2022
* Please note that version 3.1.0 of this Experience Pack is officially compatible with the San Diego release only.
* Included content details:
+ Lifecycle Event for Employee Return to Workplace, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration.
- 5 Activity Sets:
* Notify Employees
* Get Ready to Return
* Final Prep
* Back at the workplace
* Follow Up
- 7 Activities for the Employee Return to Workplace Lifecycle Event
* Employee Form with data mapping to target subsequent activities
* HR Task for HR to review employee concerns
* Fulfiller Activity for Facilities to reactivate badge and parking pass
* URL Task for the employee to review updated policies
* Checklist task for packing reminder to the employee before return
* Mark when complete task to return borrowed assets to IT
* Survey task to the employee to give feedback on the process
* Lifecycle Event for the employee's Return to Workplace Location Readiness, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration.
+ 4 Activity Sets:
- Task Force Initiation
- Update space and equipment
- Final Readiness Check
- Location Reopens
+ 9 Activities for the employee's Return to Workplace Location Readiness Lifecycle Event
- Mark when complete task to schedule location team training
- Checklist task to order additional supplies for the supply room
- Mark when complete task to install protective materials and equipment in common areas
- Catalog Item to test devices in common areas
- Checklist task to request sanitation services
- Mark when complete task to schedule a safety inspection
- HR Task to create communication materials for specific location needs
- HR Service for Go / No Go Decision, including final readiness checklist and approval steps
- Mark when complete task for team standup on the first day back on site
* 1 Campaign Return to Workplace for employee who is returning to the workplace
+ Announce and Plan Return bundle
+ Welcome back to the workplace bundle
+ Audience for users returning to the workplace
+ 2 portal banner content items, 1 for each bundle
+ 2 Notification email content items, 1 for each bundle
* 1 Survey: Employee Return to Workplace Readiness Feedback
* 1 Visual Task Board: Return to Workplace Taskforce Planning
* 2 standalone Notification Content items
+ Employee Readiness Survey Notification email
+ Employee returning to workplace sample Notification email
* 4 Knowledge Articles for the HR Knowledge Base
+ Company updates about returning to the workplace
+ Manager guide to returning to work
+ Social distancing and safety tips for common workspaces FAQ
+ Workplace Health and Safety Policy FAQ
* 2 standalone Styled Content items for use in portal in lieu of welcome banners:
+ Get Ready to Return
+ Welcome Back
#### Version 2.0.0 - November 2020
* New:
+ Included content details:
- Lifecycle Event for Employee Return to Workplace, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration.
* 5 Activity Sets:
+ Notify Employees
+ Get Ready to Return
+ Final PrepBack at the workplace
+ Follow Up
* 7 Activities for the Employee Return to Workplace Lifecycle Event
+ Employee Form with data mapping to target subsequent activities
+ HR Task for HR to review employee concerns
+ Fulfiller Activity for Facilities to reactivate badge and parking pass
+ URL Task for the employee to review updated policies
+ Checklist task for packing reminder to the employee before return
+ Mark when complete task to return borrowed assets to IT
+ Survey task to the employee to give feedback on the process
- Lifecycle Event for the employee's Return to Workplace Location Readiness, including HR Service, HR Template, Record Producer, and Case Creation Service Configuration.
* 4 Activity Sets:
+ Task Force Initiation
+ Update space and equipment
+ Final Readiness Check
+ Location Reopens
* 9 Activities for the employee's Return to Workplace Location Readiness Lifecycle Event
+ Mark when complete task to schedule location team training
+ Checklist task to order additional supplies for the supply room
+ Mark when complete task to install protective materials & equipment in common areas
+ Catalog Item to test devices in common areas
+ Checklist task to request sanitation services
+ Mark when complete task to schedule a safety inspection
+ HR Task to create communication materials for specific location needs
+ HR Service for Go / No Go Decision, including final readiness checklist and approval steps
+ Mark when complete task for team standup on the first day back on site
- 1 Campaign Return to Workplace for employee who is returning to the workplace
* Announce and Plan Return bundle
* Welcome back to the workplace bundle
* Audience for users returning to the workplace
* 2 portal banner content items, 1 for each bundle
* 2 Notification email content items, 1 for each bundle
- 1 Survey: Employee Return to Workplace Readiness Feedback
- 1 Visual Task Board: Return to Workplace Taskforce Planning
- 2 standalone Notification Content items
* Employee Readiness Survey Notification email
* Employee returning to workplace sample Notification email
- 4 Knowledge Articles for the HR Knowledge Base
* Company updates about returning to the workplace
* Manager guide to returning to work
* Social distancing and safety tips for common workspaces FAQ
* Workplace Health and Safety Policy FAQ
- 2 standalone Styled Content items for use in portal in lieu of welcome banners:Get Ready to ReturnWelcome Back
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-seasonal-worker-lifecycle.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-seasonal-worker-lifecycle.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-seasonal-worker-lifecycle.html | Employee Experience Pack: Seasonal Worker Lifecycle release notes | Version history for the Employee Experience Pack: Seasonal Worker Lifecycle application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-seasonal-worker-lifecycle.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-seasonal-worker-lifecycle.html"><body id="store-rn-content-employee-experience-seasonal-worker-lifecycle"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-seasonal-worker-lifecycle" aria-labelledby="title_store-rn-content-employee-experience-seasonal-worker-lifecycle">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-seasonal-worker-lifecycle">Employee Experience Pack: Seasonal Worker Lifecycle release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Seasonal Worker Lifecycle application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-seasonal-worker-lifecycle__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d604788e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-seasonal-worker-lifecycle__latest-store-rn-content-employee-experience-seasonal-worker-lifecycle"><div class="p"><ul class="ul" id="store-rn-content-employee-experience-seasonal-worker-lifecycle__ul_btv_w1b_mxb">
<li class="li">The Seasonal/Temporary Employee Lifecycle Employee Experience Pack depicts the journey that a seasonal/temporary employee and manager go through. The journey includes process suggestions from recruiting and
onboarding the employee to handling evaluation and offboarding at the end of the season. The benefit of great processes for handling Seasonal and Temporary workers can include time and effort savings by HR and
managers, but also a more pleasurable work experience for the employee with the opportunity to find FTE candidates or experienced workers that may want to return for subsequent seasons.</li>
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</ul></div></dd>
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</section>
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} | # Employee Experience Pack: Seasonal Worker Lifecycle release notes
Version history for the Employee Experience Pack: Seasonal Worker Lifecycle application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - November 2022
* The Seasonal/Temporary Employee Lifecycle Employee Experience Pack depicts the journey that a seasonal/temporary employee and manager go through. The journey includes process suggestions from recruiting and
onboarding the employee to handling evaluation and offboarding at the end of the season. The benefit of great processes for handling Seasonal and Temporary workers can include time and effort savings by HR and
managers, but also a more pleasurable work experience for the employee with the opportunity to find FTE candidates or experienced workers that may want to return for subsequent seasons.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the
features of ServiceNow?
| ---
title: 'Employee Experience Pack: Seasonal Worker Lifecycle release notes'
description: 'Version history for the Employee Experience Pack: Seasonal Worker Lifecycle
application on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Seasonal Worker Lifecycle release notes
Version history for the Employee Experience Pack: Seasonal Worker Lifecycle application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - November 2022
* The Seasonal/Temporary Employee Lifecycle Employee Experience Pack depicts the journey that a seasonal/temporary employee and manager go through. The journey includes process suggestions from recruiting and
onboarding the employee to handling evaluation and offboarding at the end of the season. The benefit of great processes for handling Seasonal and Temporary workers can include time and effort savings by HR and
managers, but also a more pleasurable work experience for the employee with the opportunity to find FTE candidates or experienced workers that may want to return for subsequent seasons.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the
features of ServiceNow?
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-supporting-new-hcm-rollout.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-supporting-new-hcm-rollout.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-supporting-new-hcm-rollout.html | Employee Experience Pack: Supporting a new HCM Rollout release notes | Version history for the Employee Experience Pack: Supporting a new HCM Rollout application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-supporting-new-hcm-rollout.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-supporting-new-hcm-rollout.html"><body id="store-rn-content-employee-experience-supporting-new-hcm-rollout"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-supporting-new-hcm-rollout" aria-labelledby="title_store-rn-content-employee-experience-supporting-new-hcm-rollout">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-supporting-new-hcm-rollout">Employee Experience Pack: Supporting a new HCM Rollout release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Supporting a new HCM Rollout application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-supporting-new-hcm-rollout__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d388124e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-supporting-new-hcm-rollout__latest-store-rn-content-employee-experience-supporting-new-hcm-rollout"><div class="p"><ul class="ul" id="store-rn-content-employee-experience-supporting-new-hcm-rollout__ul_s4n_51b_mxb">
<li class="li">Champion and support a new HCM rollout with the Employee Center. This Employee Experience Pack demonstrates how an organization can leverage features, such as Campaigns, to target a set population internally
about exciting IT (or other) changes and proactively provide answers to questions to cut down on call volume during a technology rollout.</li>
<li class="li">The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the
features of ServiceNow?</li>
</ul></div></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-supporting-new-hcm-rollout.html\" id=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-supporting-new-hcm-rollout.html\"><body id=\"store-rn-content-employee-experience-supporting-new-hcm-rollout\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-content-employee-experience-supporting-new-hcm-rollout\" aria-labelledby=\"title_store-rn-content-employee-experience-supporting-new-hcm-rollout\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-content-employee-experience-supporting-new-hcm-rollout\">Employee Experience Pack: Supporting a new HCM Rollout release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Employee Experience Pack: Supporting a new HCM Rollout application on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-content-employee-experience-supporting-new-hcm-rollout__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d388124e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.1.0 - November 2022</dt>\n <dd class=\"dd\" id=\"store-rn-content-employee-experience-supporting-new-hcm-rollout__latest-store-rn-content-employee-experience-supporting-new-hcm-rollout\"><div class=\"p\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-supporting-new-hcm-rollout__ul_s4n_51b_mxb\">\n <li class=\"li\">Champion and support a new HCM rollout with the Employee Center. This Employee Experience Pack demonstrates how an organization can leverage features, such as Campaigns, to target a set population internally\n about exciting IT (or other) changes and proactively provide answers to questions to cut down on call volume during a technology rollout.</li>\n <li class=\"li\">The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience\n Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not\n intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the\n features of ServiceNow?</li>\n </ul></div></dd>\n \n </dl>\n </section>\n </div>\n<nav role=\"navigation\"></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
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} | # Employee Experience Pack: Supporting a new HCM Rollout release notes
Version history for the Employee Experience Pack: Supporting a new HCM Rollout application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* Champion and support a new HCM rollout with the Employee Center. This Employee Experience Pack demonstrates how an organization can leverage features, such as Campaigns, to target a set population internally
about exciting IT (or other) changes and proactively provide answers to questions to cut down on call volume during a technology rollout.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the
features of ServiceNow?
| ---
title: 'Employee Experience Pack: Supporting a new HCM Rollout release notes'
description: 'Version history for the Employee Experience Pack: Supporting a new HCM
Rollout application on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Supporting a new HCM Rollout release notes
Version history for the Employee Experience Pack: Supporting a new HCM Rollout application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* Champion and support a new HCM rollout with the Employee Center. This Employee Experience Pack demonstrates how an organization can leverage features, such as Campaigns, to target a set population internally
about exciting IT (or other) changes and proactively provide answers to questions to cut down on call volume during a technology rollout.
* The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience
Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not
intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the
features of ServiceNow?
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-tax-time-campaign.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-tax-time-campaign.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-tax-time-campaign.html | Employee Experience Pack: Tax Time Campaign release notes | Version history for the Employee Experience Pack: Tax Time Campaign on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-tax-time-campaign.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-tax-time-campaign.html"><body id="store-rn-content-employee-experience-tax-time-campaign"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-tax-time-campaign" aria-labelledby="title_store-rn-content-employee-experience-tax-time-campaign">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-tax-time-campaign">Employee Experience Pack: Tax Time Campaign release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Tax Time Campaign on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-tax-time-campaign__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d620834e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-tax-time-campaign__latest-store-rn-content-employee-experience-tax-time-campaign"><ul class="ul" id="store-rn-content-employee-experience-tax-time-campaign__ul_wks_j1b_mxb">
<li class="li">The Tax Time Campaign consists of three bundles, with four portal banners, two email notifications, and one knowledge article. Four re-usable images are also included.</li>
<li class="li">Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego release only.</li>
<li class="li">Included content:<ul class="ul" id="store-rn-content-employee-experience-tax-time-campaign__ul_jlz_k1b_mxb">
<li class="li">1 Tax Time Campaign consisting of three Bundles:<ul class="ul" id="store-rn-content-employee-experience-tax-time-campaign__ul_kdv_l1b_mxb">
<li class="li">Prepare for Tax Season</li>
<li class="li">W-2s Are Available</li>
<li class="li">Tax Withholdings Reminder</li>
</ul></li>
<li class="li">6 Campaign Content Items:<ul class="ul" id="store-rn-content-employee-experience-tax-time-campaign__ul_xjb_q1b_mxb">
<li class="li">Get Ready for Tax Time Banner*</li>
<li class="li">Your W-2, Faster Banner*</li>
<li class="li">Prepare for Tax Season Email</li>
<li class="li">W-2s Are Here Banner*</li>
<li class="li">W-2s Are Available Email</li>
<li class="li">Taxes of the Future Banner*</li>
</ul></li>
<li class="li">1 Knowledge Article:<ul class="ul" id="store-rn-content-employee-experience-tax-time-campaign__ul_n3p_q1b_mxb">
<li class="li">How to Update Your Tax Withholdings</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 1.0.0 - November 2020</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul" id="store-rn-content-employee-experience-tax-time-campaign__ul_m1q_t13_3nb">
<li class="li">The Tax Time Campaign consists of three bundles, with four portal banners, two email notifications, and one knowledge article. Four re-usable images are also included.</li>
<li class="li">Included content: <ul class="ul" id="store-rn-content-employee-experience-tax-time-campaign__ul_xcw_513_3nb">
<li class="li">1 Tax Time Campaign consisting of three Bundles: <ul class="ul" id="store-rn-content-employee-experience-tax-time-campaign__ul_uql_w13_3nb">
<li class="li">Prepare for Tax Season</li>
<li class="li">W-2s Are Available</li>
<li class="li">Tax Withholdings Reminder</li>
</ul></li>
<li class="li">6 Campaign Content Items: <ul class="ul" id="store-rn-content-employee-experience-tax-time-campaign__ul_fkf_x13_3nb">
<li class="li">Get Ready for Tax Time Banner*</li>
<li class="li">Your W-2, Faster Banner*</li>
<li class="li">Prepare for Tax Season Email</li>
<li class="li">W-2s Are Here Banner* W-2s Are Available Email Taxes of the Future Banner*</li>
</ul></li>
<li class="li">1 Knowledge Article:<ul class="ul" id="store-rn-content-employee-experience-tax-time-campaign__ul_vy2_s1b_mxb">
<li class="li">How to Update Your Tax Withholdings</li>
</ul></li>
</ul></li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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"topic_html": "<article class=\"hascomments\" data-page=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-tax-time-campaign.html\" id=\"bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-tax-time-campaign.html\"><body id=\"store-rn-content-employee-experience-tax-time-campaign\"><main role=\"main\"><article role=\"article\" class=\"dita\" id=\"store-rn-content-employee-experience-tax-time-campaign\" aria-labelledby=\"title_store-rn-content-employee-experience-tax-time-campaign\">\n <h1 class=\"title topictitle1\" id=\"title_store-rn-content-employee-experience-tax-time-campaign\">Employee Experience Pack: Tax Time Campaign release notes</h1>\n \n \n \n <div class=\"body refbody\"><p class=\"shortdesc\">Version history for the Employee Experience Pack: Tax Time Campaign on the <span class=\"ph\">ServiceNow Store</span>.</p>\n <section class=\"section\">\n <div class=\"p\"><div class=\"note important note_important\"><span class=\"note__title\">Important:</span> <span class=\"ph\" id=\"store-rn-content-employee-experience-tax-time-campaign__send-to-store-for-app-details\">For details on system requirements and family compatibility, view the application\n listing on the <a class=\"xref true-external\" href=\"https://store.servicenow.com/sn_appstore_store.do#!/store/home\" target=\"_blank\"><span class=\"ph\">ServiceNow Store</span></a>\n website.</span></div></div>\n </section>\n <section class=\"section\"><h2 id=\"d620834e56\" class=\"title sectiontitle\">Version history</h2>\n \n \n <dl class=\"dl\">\n \n <dt class=\"dt dlterm\">Version 2.1.0 - November 2022</dt>\n <dd class=\"dd\" id=\"store-rn-content-employee-experience-tax-time-campaign__latest-store-rn-content-employee-experience-tax-time-campaign\"><ul class=\"ul\" id=\"store-rn-content-employee-experience-tax-time-campaign__ul_wks_j1b_mxb\">\n <li class=\"li\">The Tax Time Campaign consists of three bundles, with four portal banners, two email notifications, and one knowledge article. Four re-usable images are also included.</li>\n <li class=\"li\">Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego release only.</li>\n <li class=\"li\">Included content:<ul class=\"ul\" id=\"store-rn-content-employee-experience-tax-time-campaign__ul_jlz_k1b_mxb\">\n <li class=\"li\">1 Tax Time Campaign consisting of three Bundles:<ul class=\"ul\" id=\"store-rn-content-employee-experience-tax-time-campaign__ul_kdv_l1b_mxb\">\n <li class=\"li\">Prepare for Tax Season</li>\n <li class=\"li\">W-2s Are Available</li>\n <li class=\"li\">Tax Withholdings Reminder</li>\n </ul></li>\n <li class=\"li\">6 Campaign Content Items:<ul class=\"ul\" id=\"store-rn-content-employee-experience-tax-time-campaign__ul_xjb_q1b_mxb\">\n <li class=\"li\">Get Ready for Tax Time Banner*</li>\n <li class=\"li\">Your W-2, Faster Banner*</li>\n <li class=\"li\">Prepare for Tax Season Email</li>\n <li class=\"li\">W-2s Are Here Banner*</li>\n <li class=\"li\">W-2s Are Available Email</li>\n <li class=\"li\">Taxes of the Future Banner*</li>\n </ul></li>\n <li class=\"li\">1 Knowledge Article:<ul class=\"ul\" id=\"store-rn-content-employee-experience-tax-time-campaign__ul_n3p_q1b_mxb\">\n <li class=\"li\">How to Update Your Tax Withholdings</li>\n </ul></li>\n </ul></li>\n </ul></dd>\n \n \n <dt class=\"dt dlterm\">Version 1.0.0 - November 2020</dt>\n <dd class=\"dd\"><ul class=\"ul\">\n <li class=\"li\">New: <ul class=\"ul\" id=\"store-rn-content-employee-experience-tax-time-campaign__ul_m1q_t13_3nb\">\n <li class=\"li\">The Tax Time Campaign consists of three bundles, with four portal banners, two email notifications, and one knowledge article. 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} | # Employee Experience Pack: Tax Time Campaign release notes
Version history for the Employee Experience Pack: Tax Time Campaign on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* The Tax Time Campaign consists of three bundles, with four portal banners, two email notifications, and one knowledge article. Four re-usable images are also included.
* Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego release only.
* Included content:
+ 1 Tax Time Campaign consisting of three Bundles:
- Prepare for Tax Season
- W-2s Are Available
- Tax Withholdings Reminder
+ 6 Campaign Content Items:
- Get Ready for Tax Time Banner*
- Your W-2, Faster Banner*
- Prepare for Tax Season Email
- W-2s Are Here Banner*
- W-2s Are Available Email
- Taxes of the Future Banner*
+ 1 Knowledge Article:
- How to Update Your Tax Withholdings
#### Version 1.0.0 - November 2020
* New:
+ The Tax Time Campaign consists of three bundles, with four portal banners, two email notifications, and one knowledge article. Four re-usable images are also included.
+ Included content:
- 1 Tax Time Campaign consisting of three Bundles:
* Prepare for Tax Season
* W-2s Are Available
* Tax Withholdings Reminder
- 6 Campaign Content Items:
* Get Ready for Tax Time Banner*
* Your W-2, Faster Banner*
* Prepare for Tax Season Email
* W-2s Are Here Banner* W-2s Are Available Email Taxes of the Future Banner*
- 1 Knowledge Article:
* How to Update Your Tax Withholdings
| ---
title: 'Employee Experience Pack: Tax Time Campaign release notes'
description: 'Version history for the Employee Experience Pack: Tax Time Campaign
on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Tax Time Campaign release notes
Version history for the Employee Experience Pack: Tax Time Campaign on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* The Tax Time Campaign consists of three bundles, with four portal banners, two email notifications, and one knowledge article. Four re-usable images are also included.
* Please note that version 2.1.0 of this Experience Pack is officially compatible with the San Diego release only.
* Included content:
+ 1 Tax Time Campaign consisting of three Bundles:
- Prepare for Tax Season
- W-2s Are Available
- Tax Withholdings Reminder
+ 6 Campaign Content Items:
- Get Ready for Tax Time Banner*
- Your W-2, Faster Banner*
- Prepare for Tax Season Email
- W-2s Are Here Banner*
- W-2s Are Available Email
- Taxes of the Future Banner*
+ 1 Knowledge Article:
- How to Update Your Tax Withholdings
#### Version 1.0.0 - November 2020
* New:
+ The Tax Time Campaign consists of three bundles, with four portal banners, two email notifications, and one knowledge article. Four re-usable images are also included.
+ Included content:
- 1 Tax Time Campaign consisting of three Bundles:
* Prepare for Tax Season
* W-2s Are Available
* Tax Withholdings Reminder
- 6 Campaign Content Items:
* Get Ready for Tax Time Banner*
* Your W-2, Faster Banner*
* Prepare for Tax Season Email
* W-2s Are Here Banner* W-2s Are Available Email Taxes of the Future Banner*
- 1 Knowledge Article:
* How to Update Your Tax Withholdings
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-va-wfh.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-va-wfh.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-experience-va-wfh.html | Employee Experience Pack: Virtual Agent Work-from-Home Starter Pack release notes | Version history for the Employee Experience Pack: Virtual Agent Work-from-Home Starter Pack on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-va-wfh.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-experience-va-wfh.html"><body id="store-rn-content-employee-experience-va-wfh"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-experience-va-wfh" aria-labelledby="title_store-rn-content-employee-experience-va-wfh">
<h1 class="title topictitle1" id="title_store-rn-content-employee-experience-va-wfh">Employee Experience Pack: Virtual Agent Work-from-Home Starter Pack release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Experience Pack: Virtual Agent Work-from-Home Starter Pack on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-experience-va-wfh__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d66718e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 2.1.0 - November 2022</dt>
<dd class="dd" id="store-rn-content-employee-experience-va-wfh__latest-employee-experience-va-wfh"><ul class="ul" id="store-rn-content-employee-experience-va-wfh__ul_a3y_d1b_mxb">
<li class="li">This Virtual Agent Work-From-Home Starter Pack targets keyword-based instances and does not include NLU artifacts such as pre-trained models. If you have enabled NLU on your instance, you may choose to augment these
topics with your own NLU model for a more natural and engaging conversational experience. Please refer to ServiceNow product documentation for Natural Language Understanding in Virtual Agent in the New York release
for more information.</li>
<li class="li">Included content:<ul class="ul" id="store-rn-content-employee-experience-va-wfh__ul_udt_31b_mxb">
<li class="li">5 Virtual Agent Conversation Topics:<ul class="ul" id="store-rn-content-employee-experience-va-wfh__ul_vjr_g1b_mxb">
<li class="li">Frequently Asked Questions (FAQ) topic to address questions that employees may ask about the crisis.</li>
<li class="li">A topic for Zoom users to troubleshoot and resolve common issues encountered when hosting a meeting using Zoom.</li>
<li class="li">A topic for Cisco Webex users to troubleshoot and resolve common issues encountered using Cisco Webex.</li>
<li class="li">A topic for Microsoft Teams users to troubleshoot and resolve common issues encountered using Microsoft Teams.</li>
<li class="li">A topic for Slack users to troubleshoot and resolve common connection issues.</li>
</ul></li>
</ul></li>
</ul></dd>
<dt class="dt dlterm">Version 2.0.0 - November 2020</dt>
<dd class="dd"><ul class="ul">
<li class="li">New: <ul class="ul" id="store-rn-content-employee-experience-va-wfh__ul_el1_gzh_3nb">
<li class="li">This Virtual Agent Work-From-Home Starter Pack targets keyword-based instances and does not include NLU artifacts such as pre-trained models. If you have enabled NLU on your instance, you may choose to augment
these topics with your own NLU model for a more natural and engaging conversational experience. Please refer to ServiceNow product documentation for Natural Language Understanding in Virtual Agent in the New
York release for more information.</li>
<li class="li">Included content: 5 Virtual Agent Conversation Topics <ul class="ul" id="store-rn-content-employee-experience-va-wfh__ul_qgw_hzh_3nb">
<li class="li">Frequently Asked Questions (FAQ) topic to address questions that employees may ask about the crisis.</li>
<li class="li">A topic for Zoom users to troubleshoot and resolve common issues encountered when hosting a meeting using Zoom.</li>
<li class="li">A topic for Cisco Webex users to troubleshoot and resolve common issues encountered using Cisco Webex.</li>
<li class="li">A topic for Microsoft Teams users to troubleshoot and resolve common issues encountered using Microsoft Teams.</li>
<li class="li">A topic for Slack users to troubleshoot and resolve common connection issues.</li>
</ul></li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
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} | # Employee Experience Pack: Virtual Agent Work-from-Home Starter Pack release notes
Version history for the Employee Experience Pack: Virtual Agent Work-from-Home Starter Pack on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* This Virtual Agent Work-From-Home Starter Pack targets keyword-based instances and does not include NLU artifacts such as pre-trained models. If you have enabled NLU on your instance, you may choose to augment these
topics with your own NLU model for a more natural and engaging conversational experience. Please refer to ServiceNow product documentation for Natural Language Understanding in Virtual Agent in the New York release
for more information.
* Included content:
+ 5 Virtual Agent Conversation Topics:
- Frequently Asked Questions (FAQ) topic to address questions that employees may ask about the crisis.
- A topic for Zoom users to troubleshoot and resolve common issues encountered when hosting a meeting using Zoom.
- A topic for Cisco Webex users to troubleshoot and resolve common issues encountered using Cisco Webex.
- A topic for Microsoft Teams users to troubleshoot and resolve common issues encountered using Microsoft Teams.
- A topic for Slack users to troubleshoot and resolve common connection issues.
#### Version 2.0.0 - November 2020
* New:
+ This Virtual Agent Work-From-Home Starter Pack targets keyword-based instances and does not include NLU artifacts such as pre-trained models. If you have enabled NLU on your instance, you may choose to augment
these topics with your own NLU model for a more natural and engaging conversational experience. Please refer to ServiceNow product documentation for Natural Language Understanding in Virtual Agent in the New
York release for more information.
+ Included content: 5 Virtual Agent Conversation Topics
- Frequently Asked Questions (FAQ) topic to address questions that employees may ask about the crisis.
- A topic for Zoom users to troubleshoot and resolve common issues encountered when hosting a meeting using Zoom.
- A topic for Cisco Webex users to troubleshoot and resolve common issues encountered using Cisco Webex.
- A topic for Microsoft Teams users to troubleshoot and resolve common issues encountered using Microsoft Teams.
- A topic for Slack users to troubleshoot and resolve common connection issues.
| ---
title: 'Employee Experience Pack: Virtual Agent Work-from-Home Starter Pack release
notes'
description: 'Version history for the Employee Experience Pack: Virtual Agent Work-from-Home
Starter Pack on the ServiceNow Store.'
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Virtual Agent Work-from-Home Starter Pack release notes
Version history for the Employee Experience Pack: Virtual Agent Work-from-Home Starter Pack on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - November 2022
* This Virtual Agent Work-From-Home Starter Pack targets keyword-based instances and does not include NLU artifacts such as pre-trained models. If you have enabled NLU on your instance, you may choose to augment these
topics with your own NLU model for a more natural and engaging conversational experience. Please refer to ServiceNow product documentation for Natural Language Understanding in Virtual Agent in the New York release
for more information.
* Included content:
+ 5 Virtual Agent Conversation Topics:
- Frequently Asked Questions (FAQ) topic to address questions that employees may ask about the crisis.
- A topic for Zoom users to troubleshoot and resolve common issues encountered when hosting a meeting using Zoom.
- A topic for Cisco Webex users to troubleshoot and resolve common issues encountered using Cisco Webex.
- A topic for Microsoft Teams users to troubleshoot and resolve common issues encountered using Microsoft Teams.
- A topic for Slack users to troubleshoot and resolve common connection issues.
#### Version 2.0.0 - November 2020
* New:
+ This Virtual Agent Work-From-Home Starter Pack targets keyword-based instances and does not include NLU artifacts such as pre-trained models. If you have enabled NLU on your instance, you may choose to augment
these topics with your own NLU model for a more natural and engaging conversational experience. Please refer to ServiceNow product documentation for Natural Language Understanding in Virtual Agent in the New
York release for more information.
+ Included content: 5 Virtual Agent Conversation Topics
- Frequently Asked Questions (FAQ) topic to address questions that employees may ask about the crisis.
- A topic for Zoom users to troubleshoot and resolve common issues encountered when hosting a meeting using Zoom.
- A topic for Cisco Webex users to troubleshoot and resolve common issues encountered using Cisco Webex.
- A topic for Microsoft Teams users to troubleshoot and resolve common issues encountered using Microsoft Teams.
- A topic for Slack users to troubleshoot and resolve common connection issues.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-vaccine-announcement.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-vaccine-announcement.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content-employee-vaccine-announcement.html | Employee Experience Pack: Employee Vaccine Announcement release notes | Version history for the Employee Vaccine Announcement on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Content release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-vaccine-announcement.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content-employee-vaccine-announcement.html"><body id="store-rn-content-employee-vaccine-announcement"><main role="main"><article role="article" class="dita" id="store-rn-content-employee-vaccine-announcement" aria-labelledby="title_store-rn-content-employee-vaccine-announcement">
<h1 class="title topictitle1" id="title_store-rn-content-employee-vaccine-announcement">Employee Experience Pack: Employee Vaccine Announcement release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Employee Vaccine Announcement on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-content-employee-vaccine-announcement__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d441447e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.0 - January 2021</dt>
<dd class="dd" id="store-rn-content-employee-vaccine-announcement__latest-store-rn-content-employee-vaccine-announcement"><ul class="ul">
<li class="li">New: Employee Experience Pack: <ul class="ul" id="store-rn-content-employee-vaccine-announcement__ul_bfm_52c_34b">
<li class="li">Employee Vaccine Announcement The Employee Vaccine Announcement Experience
Pack consists of a campaign, sample Knowledge content, and an HR Service for
rapidly accelerating your implementation of this use case.</li>
<li class="li">Included content: <ul class="ul" id="store-rn-content-employee-vaccine-announcement__ul_dbr_52c_34b">
<li class="li">3 Campaign Content Items</li>
<li class="li">Vaccine Reimbursement Program Announcement Banner</li>
<li class="li">Vaccine Reimbursement Program Announcement Styled Content</li>
<li class="li">Vaccine Reimbursement Mobile Content</li>
</ul></li>
<li class="li">2 Knowledge Articles<ul class="ul" id="store-rn-content-employee-vaccine-announcement__ul_mrh_v2c_34b">
<li class="li">Company Vaccine Policy FAQs</li>
<li class="li">Vaccine Reimbursement Program KB</li>
</ul></li>
<li class="li">2 HR Services preconfigured with the following content:<ul class="ul" id="store-rn-content-employee-vaccine-announcement__ul_on4_v2c_34b">
<li class="li">HR Service: General Vaccine Policy Inquiry</li>
<li class="li">HR Service: Vaccine Reimbursement Request</li>
</ul></li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Employee Experience Pack: Employee Vaccine Announcement release notes
Version history for the Employee Vaccine Announcement on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - January 2021
* New: Employee Experience Pack:
+ Employee Vaccine Announcement The Employee Vaccine Announcement Experience
Pack consists of a campaign, sample Knowledge content, and an HR Service for
rapidly accelerating your implementation of this use case.
+ Included content:
- 3 Campaign Content Items
- Vaccine Reimbursement Program Announcement Banner
- Vaccine Reimbursement Program Announcement Styled Content
- Vaccine Reimbursement Mobile Content
+ 2 Knowledge Articles
- Company Vaccine Policy FAQs
- Vaccine Reimbursement Program KB
+ 2 HR Services preconfigured with the following content:
- HR Service: General Vaccine Policy Inquiry
- HR Service: Vaccine Reimbursement Request
| ---
title: 'Employee Experience Pack: Employee Vaccine Announcement release notes'
description: Version history for the Employee Vaccine Announcement on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Content release notes
---
# Employee Experience Pack: Employee Vaccine Announcement release notes
Version history for the Employee Vaccine Announcement on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - January 2021
* New: Employee Experience Pack:
+ Employee Vaccine Announcement The Employee Vaccine Announcement Experience
Pack consists of a campaign, sample Knowledge content, and an HR Service for
rapidly accelerating your implementation of this use case.
+ Included content:
- 3 Campaign Content Items
- Vaccine Reimbursement Program Announcement Banner
- Vaccine Reimbursement Program Announcement Styled Content
- Vaccine Reimbursement Mobile Content
+ 2 Knowledge Articles
- Company Vaccine Policy FAQs
- Vaccine Reimbursement Program KB
+ 2 HR Services preconfigured with the following content:
- HR Service: General Vaccine Policy Inquiry
- HR Service: Vaccine Reimbursement Request
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/content/store-rn-content.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/content/store-rn-content.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/content/store-rn-content.html | ServiceNow Store - Content release notes | The ServiceNow Store contains various Content. | [] | [
"ServiceNow Store release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content.html" id="bundle:store-release-notes/enus/release-notes/store/content/store-rn-content.html"><body id="store-rn-content"><main role="main"><article role="article" class="dita" id="store-rn-content" aria-labelledby="title_store-rn-content">
<h1 class="title topictitle1" id="title_store-rn-content"><span class="ph">ServiceNow Store</span> - Content release notes</h1>
<div class="body refbody"><p class="shortdesc">The <span class="ph">ServiceNow Store</span> contains various Content.</p>
<section class="section" id="store-rn-content__section_vn5_1cb_lhb">
<span class="ph">Visit the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a> website to
view all the available apps and for information about submitting requests to the
store.</span>
</section>
</div>
<nav role="navigation"><dt class="ullinks"></dt><dd class="ullinks"><ul class="ullinks"><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-accommodations-request.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-accommodations-request.html">Employee Experience Pack: Accommodations Request release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Accommodations Request on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-earth-day.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-earth-day.html">Employee Experience Pack: Earth Day & Sustainability Campaign release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Earth Day & Sustainability Campaign on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-alumni-experience.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-alumni-experience.html">Employee Experience Pack: Employee Transfers release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Employee Transfers on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-employee-transfer.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-employee-transfer.html">Employee Experience Pack: Employee Transfers release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Employee Transfers on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-enterprise-onboarding.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-enterprise-onboarding.html">Employee Experience Pack: Enterprise Onboarding release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Enterprise Onboarding application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-vaccine-announcement.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-vaccine-announcement.html">Employee Experience Pack: Employee Vaccine Announcement release notes</a><p class="shortdesc">Version history for the Employee Vaccine Announcement on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-onboarding.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-onboarding.html">Employee Experience Pack: Enterprise Onboarding release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Enterprise Onboarding in Content on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-getting-married.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-getting-married.html">Employee Experience Pack: Getting Married release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Getting Married on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-health-alert.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-health-alert.html">Employee Experience Pack: Health Alert release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Health Alert in Content on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-hr-knowledge-starter.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-hr-knowledge-starter.html">Employee Experience Pack: HR Knowledge Starter Content release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: HR Knowledge Starter Content on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-modify-direct-deposit.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-modify-direct-deposit.html">Employee Experience Pack: HR Service - Modify Direct Deposit release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: HR Service - Modify Direct Deposit on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-hr-loa.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-hr-loa.html">Employee Experience Pack: HR Services Leave of Absence Topics release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: HR Services Leave of Absence Topics on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-laptop-refresh.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-laptop-refresh.html">Employee Experience Pack: Laptop Refresh Initiative release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Laptop Refresh Initiative content on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-leaves-pursuing-passion.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-leaves-pursuing-passion.html">Employee Experience Pack: Leaves - Pursuing a Passion release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Leaves - Pursuing a Passion application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-offboarding-involuntary-separation.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-offboarding-involuntary-separation.html">Employee Experience Pack: Offboarding - Involuntary Separation release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Offboarding - Involuntary Separation on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-manager-planning-offboarding.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-manager-planning-offboarding.html">Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-offboarding-reduction-force.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-offboarding-reduction-force.html">Employee Experience Pack: Offboarding - Reduction In Force release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Offboarding - Involuntary Separation on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-offboarding-voluntary-separation.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-offboarding-voluntary-separation.html">Employee Experience Pack: Offboarding - Voluntary Separation release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Offboarding - Voluntary Separation application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-performance-improvement.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-performance-improvement.html">Employee Experience Pack: Performance Issue and Improvement Plan release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Performance Issue and Improvement Plan application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-preparing-retirement.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-preparing-retirement.html">Employee Experience Pack: Preparing for Retirement release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Preparing for Retirement application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-promotions.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-promotions.html">Employee Experience Pack: Promotions release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Promotions on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-ramp-up-new-team-member.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-ramp-up-new-team-member.html">Employee Experience Pack: Reskilling - Ramp Up a New Team Member release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Reskilling - Ramp Up a New Team Member on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-reskilling-journey.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-reskilling-journey.html">Employee Experience Pack: Reskilling Journey release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Reskilling Journey on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-return-from-leave.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-return-from-leave.html">Employee Experience Pack: Return from Leave release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Return from Leave content on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-return-to-workplace.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-return-to-workplace.html">Employee Experience Pack: Return to Workplace release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Return to Workplace on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-seasonal-worker-lifecycle.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-seasonal-worker-lifecycle.html">Employee Experience Pack: Seasonal Worker Lifecycle release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Seasonal Worker Lifecycle application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-supporting-new-hcm-rollout.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-supporting-new-hcm-rollout.html">Employee Experience Pack: Supporting a new HCM Rollout release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Supporting a new HCM Rollout application on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-tax-time-campaign.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-tax-time-campaign.html">Employee Experience Pack: Tax Time Campaign release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Tax Time Campaign on the <span class="ph">ServiceNow Store</span>.</p></li><li class="link ulchildlink"><a data-bundleid="store-release-notes" data-navpath="release-notes/store/content/store-rn-content-employee-experience-va-wfh.html" href="https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-va-wfh.html">Employee Experience Pack: Virtual Agent Work-from-Home Starter Pack release notes</a><p class="shortdesc">Version history for the Employee Experience Pack: Virtual Agent Work-from-Home Starter Pack on the <span class="ph">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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about submitting requests to the\n store.</span>\n </section>\n \n </div>\n<nav role=\"navigation\"><dt class=\"ullinks\"></dt><dd class=\"ullinks\"><ul class=\"ullinks\"><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-accommodations-request.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-accommodations-request.html\">Employee Experience Pack: Accommodations Request release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Accommodations Request on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-earth-day.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-earth-day.html\">Employee Experience Pack: Earth Day & Sustainability Campaign release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Earth Day & Sustainability Campaign on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-alumni-experience.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-alumni-experience.html\">Employee Experience Pack: Employee Transfers release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Employee Transfers on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-employee-transfer.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-employee-transfer.html\">Employee Experience Pack: Employee Transfers release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Employee Transfers on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-enterprise-onboarding.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-enterprise-onboarding.html\">Employee Experience Pack: Enterprise Onboarding release notes</a><p class=\"shortdesc\">Version 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href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-onboarding.html\">Employee Experience Pack: Enterprise Onboarding release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Enterprise Onboarding in Content on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-getting-married.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-getting-married.html\">Employee Experience Pack: Getting Married release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Getting Married on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a 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Experience Pack: HR Knowledge Starter Content on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-modify-direct-deposit.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-modify-direct-deposit.html\">Employee Experience Pack: HR Service - Modify Direct Deposit release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: HR Service - Modify Direct Deposit on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-hr-loa.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-hr-loa.html\">Employee Experience Pack: HR Services Leave of Absence Topics release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: HR Services Leave of Absence Topics on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-laptop-refresh.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-laptop-refresh.html\">Employee Experience Pack: Laptop Refresh Initiative release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Laptop Refresh Initiative content on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-leaves-pursuing-passion.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-leaves-pursuing-passion.html\">Employee Experience Pack: Leaves - Pursuing a Passion release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Leaves - Pursuing a Passion application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-offboarding-involuntary-separation.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-offboarding-involuntary-separation.html\">Employee Experience Pack: Offboarding - Involuntary Separation release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Offboarding - Involuntary Separation on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-manager-planning-offboarding.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-manager-planning-offboarding.html\">Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" 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class=\"shortdesc\">Version history for the Employee Experience Pack: Offboarding - Voluntary Separation application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-performance-improvement.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-performance-improvement.html\">Employee Experience Pack: Performance Issue and Improvement Plan release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Performance Issue and Improvement Plan application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-preparing-retirement.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-preparing-retirement.html\">Employee Experience Pack: Preparing for Retirement release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Preparing for Retirement application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-promotions.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-promotions.html\">Employee Experience Pack: Promotions release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Promotions on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-ramp-up-new-team-member.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-ramp-up-new-team-member.html\">Employee Experience Pack: Reskilling - Ramp Up a New Team Member release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Reskilling - Ramp Up a New Team Member on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-reskilling-journey.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-reskilling-journey.html\">Employee Experience Pack: Reskilling Journey release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Reskilling Journey on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-return-from-leave.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-return-from-leave.html\">Employee Experience Pack: Return from Leave release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Return from Leave content on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-return-to-workplace.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-return-to-workplace.html\">Employee Experience Pack: Return to Workplace release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Return to Workplace on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-seasonal-worker-lifecycle.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-seasonal-worker-lifecycle.html\">Employee Experience Pack: Seasonal Worker Lifecycle release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Seasonal Worker Lifecycle application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-supporting-new-hcm-rollout.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-supporting-new-hcm-rollout.html\">Employee Experience Pack: Supporting a new HCM Rollout release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Supporting a new HCM Rollout application on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-tax-time-campaign.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-tax-time-campaign.html\">Employee Experience Pack: Tax Time Campaign release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Tax Time Campaign on the <span class=\"ph\">ServiceNow Store</span>.</p></li><li class=\"link ulchildlink\"><a data-bundleid=\"store-release-notes\" data-navpath=\"release-notes/store/content/store-rn-content-employee-experience-va-wfh.html\" href=\"https://servicenow-be-prod.servicenow.com/bundle/store-release-notes/page/release-notes/store/content/store-rn-content-employee-experience-va-wfh.html\">Employee Experience Pack: Virtual Agent Work-from-Home Starter Pack release notes</a><p class=\"shortdesc\">Version history for the Employee Experience Pack: Virtual Agent Work-from-Home Starter Pack on the <span class=\"ph\">ServiceNow Store</span>.</p></li></ul></dd></nav><nav role=\"navigation\" class=\"tasksNavigation\"></nav><nav role=\"navigation\" class=\"related-links\"></nav></article></main></body></article>",
"topic_language": "enus",
"views": 0,
"your_rating": null
} | # ServiceNow Store - Content release notes
The ServiceNow Store contains various Content.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| ---
title: ServiceNow Store - Content release notes
description: The ServiceNow Store contains various Content.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
---
# ServiceNow Store - Content release notes
The ServiceNow Store contains various Content.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-agency-support-model.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-agency-support-model.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-agency-support-model.html | Agency Support Model release notes | Version history for the Agency Support Model application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-agency-support-model.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-agency-support-model.html"><body id="store-rn-csm-agency-support-model"><main role="main"><article role="article" class="dita" id="store-rn-csm-agency-support-model" aria-labelledby="title_store-rn-csm-agency-support-model">
<h1 class="title topictitle1" id="title_store-rn-csm-agency-support-model">Agency Support Model release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the Agency Support Model application on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-csm-agency-support-model__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d243771e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.1.0 - August 2022</dt>
<dd class="dd" id="store-rn-csm-agency-support-model__latest-store-rn-csm-agency-support-model"><ul class="ul">
<li class="li">New:<ul class="ul">
<li class="li">Support for agency services to connect constituents, businesses, and agencies on a single public sector vertical platform</li>
<li class="li">Agent workspace updates to support the 360-degree view of agency activity</li>
<li class="li">Government case types updates to support agencies</li>
<li class="li">Roles for government employees (agents) and contributors servicing agencies</li>
</ul></li>
</ul></dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # Agency Support Model release notes
Version history for the Agency Support Model application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - August 2022
* New:
+ Support for agency services to connect constituents, businesses, and agencies on a single public sector vertical platform
+ Agent workspace updates to support the 360-degree view of agency activity
+ Government case types updates to support agencies
+ Roles for government employees (agents) and contributors servicing agencies
| ---
title: Agency Support Model release notes
description: Version history for the Agency Support Model application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Agency Support Model release notes
Version history for the Agency Support Model application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.0 - August 2022
* New:
+ Support for agency services to connect constituents, businesses, and agencies on a single public sector vertical platform
+ Agent workspace updates to support the 360-degree view of agency activity
+ Government case types updates to support agencies
+ Roles for government employees (agents) and contributors servicing agencies
| |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-ai-search-customer-service-portals.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-ai-search-customer-service-portals.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-ai-search-customer-service-portals.html | AI Search integration for customer and consumer service portals release notes | Version history for the AI Search integration for customer and consumer service portals on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-ai-search-customer-service-portals.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-ai-search-customer-service-portals.html"><body id="store-rn-csm-ai-search-customer-service-portals"><main role="main"><article role="article" class="dita" id="store-rn-csm-ai-search-customer-service-portals" aria-labelledby="title_store-rn-csm-ai-search-customer-service-portals">
<h1 class="title topictitle1" id="title_store-rn-csm-ai-search-customer-service-portals">AI Search integration for customer and consumer service portals release notes</h1>
<div class="body refbody"><p class="shortdesc">Version history for the AI Search integration for customer and consumer service portals on the <span class="ph">ServiceNow Store</span>.</p>
<section class="section">
<div class="p"><div class="note important note_important"><span class="note__title">Important:</span> <span class="ph" id="store-rn-csm-ai-search-customer-service-portals__send-to-store-for-app-details">For details on system requirements and family compatibility, view the application
listing on the <a class="xref true-external" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank"><span class="ph">ServiceNow Store</span></a>
website.</span></div></div>
</section>
<section class="section"><h2 id="d246045e56" class="title sectiontitle">Version history</h2>
<dl class="dl">
<dt class="dt dlterm">Version 1.0.5 - May 2023</dt>
<dd class="dd" id="store-rn-csm-ai-search-customer-service-portals__latest-store-rn-csm-ai-search-customer-service-portals">Fixes.</dd>
<dt class="dt dlterm">Version 1.0.2 - April 2021</dt>
<dd class="dd">New: Support for AI Search on CSM and CSP portals</dd>
</dl>
</section>
</div>
<nav role="navigation"></nav><nav role="navigation" class="tasksNavigation"></nav><nav role="navigation" class="related-links"></nav></article></main></body></article> | {
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} | # AI Search integration for customer and consumer service portals release notes
Version history for the AI Search integration for customer and consumer service portals on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.5 - May 2023
Fixes.
#### Version 1.0.2 - April 2021
New: Support for AI Search on CSM and CSP portals
| ---
title: AI Search integration for customer and consumer service portals release notes
description: Version history for the AI Search integration for customer and consumer
service portals on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# AI Search integration for customer and consumer service portals release notes
Version history for the AI Search integration for customer and consumer service portals on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.5 - May 2023
Fixes.
#### Version 1.0.2 - April 2021
New: Support for AI Search on CSM and CSP portals
|
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