DOI string | abstract string | title string | author list | URL string | year int64 | month string | vector unknown |
|---|---|---|---|---|---|---|---|
10.1108/09513559810225816 | <jats:p>In recent years the “protection of the public” has risen to the top of the law and order agenda, fostered by a populist Home Secretary. Not only has the effect been to raise the stakes in the sentencing process but also to shape the working and managerial agendas of criminal justice agencies. This article explo... | Managing risk ‐ achieving protection? The police and probation agendas | [
"Nash Mike "
] | https://doi.org/10.1108/09513559810225816 | 2,002 | July | "kMV4bIvgGXzrc9f3P0+1Mw/3VslVF7NhblMyZRfn/l3O9BrQJkLZmiaB4mMw0qTrGA61Hz/8kmfI8EqtwnmcJf+WA2M5h3S2iLkAavEiltXNiVTgyATOLiBDvIoKhpTYq6sBNuyVh/1XRdfjBWXUg+3a2rpP5LK1SGpWdVTZLlE=" |
10.1108/09513559810226752 | <jats:p>The paper describes the application of a group decision support system (GDSS) to the work of a panel of public sector workers assessing the needs of clients for various forms of social support and benefit. In particular, the paper focuses on the development of consistency of approach to judgement when the worke... | Using a group support system to support client assessment | [
"Read Martin ",
"Gear Tony ",
"Devold Rune "
] | https://doi.org/10.1108/09513559810226752 | 2,002 | July | "klxMXIjAOt7Butf3/2idbyb/VeNTM7PDblRyRDf+t9yM8BIYekJeAiSGImvw0KTvEl+8jDuMDIuqr02p4EHYlGmUs8S4x1Ckhrzo4Lg2cvX9ORXgwjCYNPCpfJ4MBRqd0Zs1OfSUh6zHjZ/hAHcWg43J3yl/SIK1WOJWhfHbYj8=" |
10.1108/09513559810247966 | <jats:p>There has been much research focusing on contracting and its effect on individual voluntary sector organisation, and some mapping of the extent of voluntary sector participation in joint community care planning. Each of these is a new and formal relationship with the statutory sector, and in many cases the task... | Conflict and convergence: managing pluralism in planning and provision | [
"Essex Tamara "
] | https://doi.org/10.1108/09513559810247966 | 2,002 | July | "kN1cTgrGlgjCOsf3f2i96y/3RoVXs7OBbFdyzhP989xmvRkZKgNYmySBKmtxRqTrkFj1AjussKSvts2H0mGcReqfheS873GuiLdIcJm2N9mXWR3iwoACPxzXeppdBDT4s8sln9yQp/1m1N9jsiRSIs3I2i9+6YG2SDJURbIbKhM=" |
10.1108/09513559910305339 | <jats:p>This paper begins with a comprehensive review of the management literature on culture, and demonstrates close parallels with research and writings on organisational climate and values. The paper then reports the findings from an empirical investigation into the relationship between the organisational culture, c... | The relationship between organisational culture, organisational climate and managerial values | [
"Wallace Joseph ",
"Hunt James ",
"Richards Christopher "
] | https://doi.org/10.1108/09513559910305339 | 2,002 | July | "wlZIXgDiNt6gkPf3XWmd607nR41fszPhalFwCNf/ttzlGBkfG8RMGHKGMnGWUqXr8Q9tDT+ciKdkuH+I4tVwrE0UA6W6y1GmgfE2aBMyPtStrRXgU4COKkC9vpoNZuaZr8M1tviUh61G3F/lR6jmAg3N2i9/UYG0DCPW9fAZRjA=" |
10.1108/09513570210418888 | <jats:p>This study examines the relationships among professionalism, organizational‐ professional conflict and various work outcomes for a sample of Certified Management Accountants. We assessed professionalism using Hall’s Professionalism Scale, and tested the relationships among professionalism, organizational‐profes... | Professionalism, organizational‐professional conflict and work outcomes | [
"Shafer William E. ",
"Park L. Jane ",
"Liao Woody M. "
] | https://doi.org/10.1108/09513570210418888 | 2,002 | July | "ElhYXAqgM96QuMX3b2uf65TlUc5Gs/vBZhMyATN/df3ymBkdQoBNGPSUKnAxQbSrkA38bjmciAdsZ+wp9kcRneeUA+X+zkHGibZoKJA2NtWnKRzwUqOIZ/CVvMoNRWNZv9kUVfnwh4xnxJtgVjtGEI/O3y9vwZOYGKaWmPMZanE=" |
10.1108/09513579010001676 | <jats:p>This study investigates whether public accountants in the United
States and Taiwan perceive the motivational factors (risks and benefits)
surrounding unethical business practices differently because of national
culture. The study was based on the general proposition that perceptions
would differ because of the ... | A Bi‐cultural Comparison of Accountants’ Perceptions of
Unethical Business Practices | [
"Karnes Allan ",
"Sterner Julie ",
"Welker Robert ",
"Wu Frederick "
] | https://doi.org/10.1108/09513579010001676 | 2,002 | July | "QHxYbJjgvtqEaOf3XWqFvzFlQYJXM7fDbhl6BLb9d92EsQg9E8pkGyaEK0r9R6brQMr9DL2cm4eori4pwED6lHUVAaH5zEuOGLOAaLIitt2dKQXoMqWObzgFrs4dBKLNh509f/KWh8h+3JvpVxnWGo/G3CJ+2ZPxSOKWvHIbCjQ=" |
10.1108/09513579110005257 | <jats:p>The contingency model was used to evaluate the impact of a new
accounting technology (Diagnosis‐related Group (DRG) systems in US
hospitals on the perceived role and importance of accountants and
accounting data, their job performance evaluation and job satisfaction,
contingent upon the nature of the hospital. ... | Contingency Theory and the Impact of New Accounting
Technology in Uncertain Hospital Environments | [
"Rayburn J. Michael ",
"Gayle Rayburn L. "
] | https://doi.org/10.1108/09513579110005257 | 2,002 | July | "EnpdbFniAJrQKJd9fWC17wT1V8RXM/Ppbldyg/fbZt3EkAk5YoZZCPaEuEy0xaSrGt+5SSm8ig/rKuwpUUkQgemUoWG6z1GGjLLwaJg2dtynLQbpcgWKN7CVrIYfB1PJ8tsXvf6eB312wFtkUhpWEofN2it/w7GYSuJfHPOaenQ=" |
10.1108/09513579110144631 | <jats:p>One major development in the upsurge of accounting interest in
environmental issues has been a quantum leap in the recognition of the
extent of the crucial role that economics plays in constituting
accounting thought and practice. “Conventional” economics
and its contribution to the environmental debate and rad... | New Markets, New Commons, New Ethics: A Guest Essay | [
"Henderson Hazel "
] | https://doi.org/10.1108/09513579110144631 | 2,002 | July | "Ym4cfgCmqlrAiFf3XUsVc0TdVcJWMbPbfndzIVGu9t2GFEs5MwLZUL6Ym21xxLTLWoi0O6+sGMfOBv0v810YDv2UmcY4RkjMkLs4rP+2lvyFaRTAEoaoGxiVrUAZBlOcx7sUnNyCh/xyxV8j07PWOw/GXKtva5PwDcqeTfpLDxU=" |
10.1108/09513579310036369 | <jats:p>The stock of new terms in management accounting emanating from
expansion in computer applications, flexible manufacturing systems, and
quality controls is expected to grow. Unless a proper standardization
arrangement is created, co‐ordination problems in communication will
reach insurmountable levels. In light ... | Standardization Issues in Management Accounting
Communication | [
"Bayou Mohamed E. "
] | https://doi.org/10.1108/09513579310036369 | 2,002 | July | "InEIfImmql44yPe3XVuVO3XN58p0A+NLZlZiVrX+ttzGABM5a0BNHH6GO0N1xaTviM29TTeMkhuKKuxIUEQarG8XI8SY7kiMtL0waJB2NvG96RTooqSoK5i47oodBYaIi9k3nfyQh9RilB9iVr/Wgo3GHK9+U4PQCM9UifNLBiA=" |
10.1108/09513579310042560 | <jats:p>Elaborates a model of accountability as a relationship of three
parties: principal, steward and the codes on which stewardship is
established, executed and adjudicated. Describes how the enhancement of
accountable management in the public sector, through the Financial
Management Initiative, the Next Steps Agenc... | Codes of Accountability in the New Public Sector | [
"Gray Andrew ",
"Jenkins Bill "
] | https://doi.org/10.1108/09513579310042560 | 2,002 | July | "FN1MfIqimFpQWNd1f0Kd72T118RFM7NhblcyRbPv7t3MURAdCwBNGSIC+2tVQaTjkg31DzOsGMfIquhtwHU4NfqWkce6y+CuCLnI4Nk2tlStCQmgsoKM3RgEvcpeR1PZo5sknswUhnxARN/hUjtWAo3EWjpv0JOUSOZWx7abRiM=" |
10.1108/09513579510100707 | <jats:p>Formal mentoring programmes have developed in public accounting
firms in order to gain career development and organizational advantages
and, although there is substantial literature concerning problems with
formal mentoring programmes, there are few studies which actually have
compared the mentoring process at ... | Auditor professional performance and the mentor relationship within
the public accounting firm | [
"Siegel Philip H. ",
"Rigsby John T. ",
"Agrawal Surendra P. ",
"Leavins John R. "
] | https://doi.org/10.1108/09513579510100707 | 2,002 | July | "glhMXADiNrzASve1b2qd6wXNxoJds+PJ5lVyfBf+dd3ikBIMUopMmLaE6w41QbTDMg31jrGtmK/qLUwrkE0alXe8C+X6jlmGGLhgSpAittC5CaTwEKCwpxjl+Ns8ZWn939slf1iUh0wmzBkii11Wmo3G3itvUZLWSOJWHbLQQhA=" |
10.1108/09513579610122036 | <jats:p>Considers what role history plays in the US accounting standard‐setting process and how this role may be constrained by an emphasis on objectivity and an adherence to a positivistic view of bureaucratic decision making. Explores the role history could play in the development and review of accounting standards a... | Objectivity and the role of history in the development and review of accounting standards | [
"Young Joni J. ",
"Mouck Tom "
] | https://doi.org/10.1108/09513579610122036 | 2,002 | July | "OGdcfIrEi9qIyHV/fWudd2bBE4pWI7MbZlNGd7Ps9NzEMNIRYkJJmB6Eukl1wbTrIA29JyO8kkfovuoswBEepumUEfP6hEisnLyhKbE21tGxKR3iooDgbwg9r9IPBgbdg/k8PeyAl/xuxN2iFzlWKp/GmKNnQxJwTILfPHXbDng=" |
10.1108/09513579610151953 | <jats:p>Written in 1729, Jonathan Swift’s satirical essay, A Modest Proposal remains a challenge to the logic of current accounting practices. By shining a harshly sceptical light on the languages and assumptions of “Political arithmetick” (then a novel intellectual discipline), Swift shows the capacity of this ancesto... | Political arithmetick: accounting for irony in Swift’s <i>A Modest Proposal</i> | [
"Phiddian Robert "
] | https://doi.org/10.1108/09513579610151953 | 2,002 | July | "Im8Yfwjgqr6Aypd/XUiV+2XBVstUM6OjdldWNzGsd93GslpRRgLJVKaTqEt5wbDjiY3xXSOsmuMIvmwpcBAcjv+VEZZ840CMlrAAbPU2ttmtKVTgIImhe5ilvkqNB1bdg/k3GfyQh9xi1B3jExtEK4+OnK93W5PwBcuVXbobDjQ=" |
10.1108/09513579710158694 | <jats:p>Proposes to evidence the colonization of the accounting knowledge production process by a relatively few élite institutions in the USA. By examining the doctoral origins of the editorial board members of six major accounting research journals between 1963 and 1994, demonstrates the extent of the colonization an... | The editorial gatekeepers of the accounting academy | [
"Lee Tom "
] | https://doi.org/10.1108/09513579710158694 | 2,002 | July | "bEtYfojkCpqgy/v3bWsdWWXt1MJWN/NLZld6KXNsdtzEOFEdcoDJGC6EK095QbChIA39VzGska9MJ3wp0kEahv2UsfP4g0CunLgjKLIm1sm1SQXoYuQ8abiV7sIdRFNdprk8XfiRh8RmxR3iP53WIr/CTotnYoCRAMpHibOKDjE=" |
10.1108/09513579710178098 | <jats:p>The ethics of rights or the separative model has dominated Western thought since the Enlightenment and the ethics of care was developed as a feminist critique seeking to rebalance our basic thought structure. The ethics of care is used as a framework for analysis and as a visionary ideal to evaluate proposed ch... | The ethics of care and new paradigms for accounting practice | [
"Reiter Sara "
] | https://doi.org/10.1108/09513579710178098 | 2,002 | July | "EHwcfIDiiNqICoP1fWoV62XX08BUMfOLZlMyBDOvdN2l8FoQ4gpZEraYO2FxRbTjGMn5TKOsiuOInvwlVnmeBPudIYa45kisnLqIKLE2tv6XCRXAQBCobzA0r0odBlbdj9klvfiQj1xi1d9iVJneCw/E3KpmAYLxBMLcH/pbDlA=" |
10.1108/09513579710178142 | <jats:p>Explores the possibilities that accounting could become a resource in a movement towards fairer and more just societies. Considers specifically the ways in which mainstream management accounting textbooks, as tools of management accounting education, have the effect of encouraging students of the discipline to ... | Exploring accounting education’s enabling possibilities | [
"Cuganesan Suresh ",
"Gibson Roger ",
"Petty Richard "
] | https://doi.org/10.1108/09513579710178142 | 2,002 | July | "gl4YTgLgq56Aytd33WmVT2TFU8xeg6NDIld2ADXud93OMFkYAwLIhTaCOkVxRbWrKcx5BbuMmNcunu1B1EaYhueVl+QeL0CsvLFuaBU2NtS1SQ3gUpGo65gV/sodBEacg/k1nfyRh91mlZ8h07V2mo3EXqtvS5HwDMsWj3YLBjA=" |
10.1108/09513579710367953 | <jats:p>Reports research results which were presented to the Working Party of the Auditing Practices Board, which developed <jats:italic>Statement of Auditing Standards 600</jats:italic> on the expansion of the audit report. Provides a brief discussion of the working party’s reception of the research. Results revealed ... | The expanded audit report ‐ a research study within the development of SAS 600 | [
"Innes John ",
"Brown Tom ",
"Hatherly David "
] | https://doi.org/10.1108/09513579710367953 | 2,002 | July | "MvQJXyviul7ISAPwX2Ct4wTlx8JXs/NrblNydHX+5tyEpBCRckBPiDYGq0P8wbKrLY31SKmoApfpNeoE0HgyXU2WgceezlismLIg6LM2Hhm/aYXAwraEJ7ysv5o+JzbogaM9mcqCh9xgxNnlV3tCkM3GmotvCZL4COPWHptZCjM=" |
10.1108/09513579810239846 | <jats:p>In an era when improved accountability and more comprehensive annual reporting was sought from all parts of the New Zealand public sector, this paper focuses on universities to explore the political influences on accountability. The changing nature of accountability is considered and the internal political fact... | An insight into accountability and politics in universities: a case study | [
"Coy David ",
"Pratt Michael "
] | https://doi.org/10.1108/09513579810239846 | 2,002 | July | "Am3Y/Arkup7gCmPXf2m99wXnTshFs7PhZl9qdffuPPyO8BpdEgJJij4KCkN1QKSjMA+xRrmsEMfIvk0Fw1GcBP+Wmec9y8C2mLkgIL8mtlefCQDg8JCuO5CB/8qcRALZ47kVndEQh11kRV+jVzZWoo3knqZvNJL0SOJeD6abblM=" |
10.1108/09513579810239864 | <jats:p>This paper presents the results of a complex but challenging investigation into the global power play at the United Nations (UN) over the issue of international accounting regulation. It specifically attempts to explain why the host developing nations of most transnational corporations (TNCs), despite controlli... | International accounting regulation by the United Nations: a power perspective | [
"Rahman Sheikh F. "
] | https://doi.org/10.1108/09513579810239864 | 2,002 | July | "MHF4XIrkmFroGPd3XUoU9wXt1spUQftLZ1B7PTfuf/2skRhwcwJLGLaAiktxxbbryF/VL7G8GMnoIvsJwVkeBvuUnWY4pFC+m7s8aL8msuG9SRnogYKqLTiprc6eB5aYg/k1OFwTp9xmVVvrFzZWA7/G36tnWJJ0DNZejXoLTnA=" |
10.1108/09513579910259898 | <jats:p>The vast historical, cultural, linguistic, and geographical divides between East and West makes meaningful communication especially difficult. But these differences need not lead to total incommensurability – where no empathy or exchange of experience is possible. This paper shows that, within Professor Shiozaw... | The Hegelian logic of critical research | [
"Tinker Tony "
] | https://doi.org/10.1108/09513579910259898 | 2,002 | July | "SFpY/AikDrrgitf33Vi9GzTP1uVVl/HPcldyXPv+9NzOFFs9UgBIH26GK0J4wbTj0czxIaesGPcNMmbl4AgYhvmQC+IeJFGcErkCKNbyNOmVDRzgQ7SP/5iZ7MonBPOch7s13bDQjs12hN9iBueWC4/uWCt3aaNwTbvVxXkqDjs=" |
10.1108/09513579910259924 | <jats:p>The papers presented at the APIRA conference 1998, on management accounting change are discussed – Japanese cost management; management control system design; ethnographic case studies; and management accounting’s role in public sector transformation.</jats:p> | Postcard from Japan: a management accounting view | [
"Hopper Trevor "
] | https://doi.org/10.1108/09513579910259924 | 2,002 | July | "SHGYHILmpj7I2df3Y2o5+0bX0MBEM+Ordl9ylHfuvPTCwFk9U0LNGDaWC0lxQbWuME3/SXGskJfiYv0DVG8apP2VkMLyDVisMrlYJJE2vt2BDR/qwsDPU5gd/pI6QMed49kllPSQh1x4EL0jFtbiCo+s0ApvU7JwCd9WTbOBVrg=" |
10.1108/09513579910277401 | <jats:p>This study describes the history and present conditions of the accounting profession in Japan. In particular, the crises of the 1990s have highlighted the fact that Japanese CPAs operate under quite different institutional arrangements from their Anglo‐American counterparts. In addition, there are no equivalent... | Japanese accounting profession in transition | [
"Sakagami Manabu ",
"Yoshimi Hiroshi ",
"Okano Hiroshi "
] | https://doi.org/10.1108/09513579910277401 | 2,002 | July | "APkIfALkPL4YSqv3f0q9+yDNxMZdE/PLbl9wPDvvfdzEOEgZVkLIGD6GukN9RbTrIZ35RbGcmMfuMmwtcCWeFO2VhcH+zkGMOrtSKbAmttSXLQTggZCpW5iNvdoeR2Ocv7sF3fiCg1wi1BviFt/mA47m2qtuYpLQBOZWr7NZXnA=" |
10.1108/09513579910283459 | <jats:p>With the aim of shedding light on issues surrounding the development and evaluation of report, this paper offers a theory for facilitating and legitimizing an accountability‐based discourse and disclosure in the public health sector. The project adopts Laughlin’s (1995) vision of middle range theory and an acco... | A theory of public health sector report: forging a new path | [
"Van Peursem Karen A. "
] | https://doi.org/10.1108/09513579910283459 | 2,002 | July | "in0YXgLiqNjQGvf3fWg9eyD3x8AVM7PjblViV3PuNt3O8BoZK4Jd2DYiK03xQKTnOE/8TjusGONAquwlwHA8LX+UFea4z3CkELn4YLk2tsSdCRzoapKue7A3r8odB0LZg5k9vPQSh91kxVujUjTWCo/M2Kpn04OUDOIcH7cbMhQ=" |
10.1108/09513579910298453 | <jats:p>This paper was stimulated by the chilling vision of the corporate university described by Moore and touted by numerous others. It exposes the ways in which Newman’s The Idea of a University will be abrogated and transformed by corporate universities. Fundamental issues are raised about the nature and purpose of... | Scholarship in university business schools – Cardinal Newman, creeping corporatism and farewell to the “disturber of the peace”? | [
"Craig Russell J. ",
"Clarke Frank L. ",
"Amernic Joel H. "
] | https://doi.org/10.1108/09513579910298453 | 2,002 | July | "rn6YPAnusl6gyud33UmF2QTNVsV0E/Njclt+JJJuZ/3EsFpdMgZIHi6H62t0RbSD2E6BH7GskMeMqlWtYRmYAPWWGeOYI0mMmHGiKJJ2NsiFCAygOZIoMxAZ7oOsBMuM57EVH/rQi+12BBdnF53WI0/sGox1b6PQCDd3hXYbJjU=" |
10.1108/09513579910298462 | <jats:p>This paper examines the historical means by which accountancy, as a mature profession, has sought to expand its practice to new areas of business. Accountancy has long been eager to satisfy perceived client needs, and in so doing foster an ever widening scope for accounting expertise. However, as the profession... | Extending practice – Accountants’ constructions of the industrial relations arena in the USA | [
"Fogarty Timothy J. ",
"Radcliffe Vaughan S. "
] | https://doi.org/10.1108/09513579910298462 | 2,002 | July | "UH9YbQimqv6oyKX/SUu9QQXN1sIUE7OLZ1diZzX9dN3ksEkQcgJJOLaAOkt8wbSrYBz9TTOsn0csdmws0NAeBP2VkcI4o0mOjLVgKLQmttuFKRTw0rKga7i9rsodJgLcg/s8GfiQh91u1R2il7dGMo/OnIvnR5P0CM4Xz/IaChA=" |
10.1108/09513579910298471 | <jats:p>In the past two decades, the public sector both in Australia and overseas has undergone a period of intense change. The focus has been on efficiency, effectiveness and value for money of public sector operations. The methods by which governments account and report on their operations has received scrutiny. Whil... | Australian public sector financial reporting: a case of cooperative policy formulation | [
"Ryan Christine "
] | https://doi.org/10.1108/09513579910298471 | 2,002 | July | "GmtcfMrCGhqpSv93fUu9cwft1MpUt7PDb1NiJrf/ltzIOBA5csNNmqamCkl5QbThsA31QTmckOf4ut0NwHGMFP2Uk/V4z1CumbkoITEmtlOtWQ3i4JCiE6CprEo/BkaZopsBmNGQx10uxB/qFzxWAo3O2KtlcJJUCOoXD3LZTnE=" |
10.1108/09526860010311071 | <jats:p>Watson and Gallois have argued that “at the very core of health communication is the interaction between health professionals and their patients”, and thus effective and quality communication between doctor and patient is imperative.</jats:p> | Quality issues in the treatment of depression in general practice | [
"Gilmore Kerry‐Ann ",
"Hargie Owen "
] | https://doi.org/10.1108/09526860010311071 | 2,002 | July | "2lh8baqiJNKeWZe3NWg9dwTnRUPW8fmhXFVyF3NPNl3NnAtdY84NXk6DcUPfcKTr2lrcr+OszAcowuqxZEBYLcWWIeb4x/CsG7FIrpF285TLORTwuiCYeIkbr85NBjOLiBk1s/r0F7jD4L80gicWA8eaGn13S4KxDfbVTbobsi4=" |
10.1108/09526860010319523 | <jats:p>Total quality management (TQM) promises much for service industries yet it has been little used in European healthcare. Of those hospitals and services which have implemented TQM, few have had great success and many have found difficulties sustaining their programmes. This paper defines TQM in healthcare and co... | Total quality management in European healthcare | [
"Øvretveit John "
] | https://doi.org/10.1108/09526860010319523 | 2,002 | July | "0NhYfamjNxqwAPf1bWC1awbXR5V1k5HjR012VHH/5f3FyBs9UsDcCWSE6EuRk6XjFJ79jTmUyE/u8Uis4EKAAeWeEOL7z1W0CrX4oJA2N5SnfZTgAiKaeZi+vIoMB6vY/8M1vNKakl1udMskUj+Ugo3EWC1/W6KYDnhSXJGafjo=" |
10.1108/09526860010327100 | <jats:p>As the health‐care industry undergoes major change, a method of “accounting for quality” has become a key factor in health services delivery and fiscal accountability. This article examines several aspects of health care that inhibit the development of common methods of defining and accounting for quality. Key ... | Quality in finance of health care: the unaddressed imperative | [
"Asubonteng Rivers Patrick ",
"Glover Saundra H. "
] | https://doi.org/10.1108/09526860010327100 | 2,002 | July | "knkZfInimNrAKAv3fUAVbyT1w4B1s/HjRxZ2drHvZN3MzBs9agLcmTYauk/VwaTnkJ75CyusGldMqnipYWC4Ke2UkeL471iEGDi6ddgmt4SvrZTgIjCKfbC2vdodBhfb1xs1vPyKk1Uu1NtlUD4WCs/G2K5+epKdDGJXHbGaHnI=" |
10.1108/09526860010336957 | <jats:p>A number of approaches have been developed in recent years to try effectively to engage service users in the process of planning and delivering health‐care services. The consumerist methodology for the strategy described in this paper was designed to maximise staff involvement in capturing user views, in order ... | The patient care development programme: organisational development through user and staff involvement | [
"Hill Patrick ",
"O’Grady Alex ",
"Millar Bruce ",
"Boswell Kathryn "
] | https://doi.org/10.1108/09526860010336957 | 2,002 | July | "EpwcTMmiMJLAOtd/PWAdayf3xkVVsYvDY1jyFlP25h3NnBq4EsZcCzKLK0GwEqSjEl7VlTGskDcs8s2tQGJoNXmXAcaZ51CkCzDipLi2AtafHVXgCiCKPYCzvMr9xA65+Js1PvCWl/2HX4dnBHCeEc7B2i1nyaI8TPrWRTlbeiI=" |
10.1108/09526860010337037 | <jats:p>Following a brief explanation of the concepts inherent within the European Foundation for Quality Management Excellence Model, the experience of using the framework as a mechanism for delivering clinical governance is described. The framework was utilised by a Women’s Services Directorate of an acute National H... | Achieving clinical governance in Women’s Services through the use of the EFQM Excellence Model | [
"Jackson Sue "
] | https://doi.org/10.1108/09526860010337037 | 2,002 | July | "kG0cTMDiGVrSivd1PyE9bwb3R8FVs/tjYlx2VBP8/t3MUBLdUsLcG2aOumvRkaTnG07UjTEMWAfseUms1Gi4JOecFQD4z1CkgLH4IJg2M8Gn+R3ikgCKfYgm/J5MRpvZ9os3vPyWFz3GSd/hUD8Qo4+I2C1vSKKcDNZW1LnediM=" |
10.1108/09526860010342725 | <jats:p>Presents an exploratory field research on all hospitals in Singapore, highlighting the different routes hospitals have adopted in pursuing their corporate quality journey for the new millennium. In general, both continuous improvement and innovation‐based approaches have generated cost and time savings and help... | Quality improvement in the healthcare industry: some evidence from Singapore | [
"Chow‐Chua Clare ",
"Goh Mark "
] | https://doi.org/10.1108/09526860010342725 | 2,002 | July | "wvlRfIEmF97ACHd1PWA98wb3RtV1s+PhQhl2pPP35r3clBM9UsDeUDaMvkO0k6Tj+s+9jDk82P9M+mgscVegJeWUAGG6z1S2DjW6oNCmNtSlXRygEiCK/5i2/J4OB2/5/5MxvqiWBz1P0JshRjOEEo/EyCl/1iKYDWZSXPGafhI=" |
10.1108/09526860010372812 | <jats:p>Anaemia during pregnancy is an important contributor to maternal mortality and morbidity in Kenya. A prospective study was conducted in Kisumu District, a region characterized by high incidences of maternal and infant mortality, to determine the levels and prevalence of maternal complications. Four health facil... | Severe anaemia during pregnancy in Kisumu District of Kenya: prevalence and risk factors | [
"Nyabuti Ondimu Kennedy "
] | https://doi.org/10.1108/09526860010372812 | 2,002 | July | "R08UzekuQJ7kGHV3TWI9+wT9QmFzoZnDdj1yU3//9XzF0Bs9wkFbSz4KSzHdEqbvUMY5gi8s7rcoQkihCWYsEPseFGS0JF62G7PgbDI2A7ybCR6gTkK+7NiP796cBAu4zQo/PN1Oh/iuxf9x0hoWOI0E2q13TqOxXXbQhPGadjg=" |
10.1108/09526860110366223 | <jats:p>Current government policy requires that all acute Trusts will have an Electronic Patient Record (EPR) by 2005 but there is no additional funding for such expensive technology. Instead funding must be found by reviewing internal policies and procedures. Such extensive organisational process review is an opportun... | The relationship between team and organisational learning | [
"Bennett Janette "
] | https://doi.org/10.1108/09526860110366223 | 2,002 | July | "kH0EfgjiMprBiPc//2md74XnRsVWt/NhZl12Rnf/ttnM2BC5MsJZCGaPOkewEqThGU7diDGMgDdp98wt9HkwxemWI+P5x1CmjrPoKBQmN9Wl+RThkqKqe5Cn/ootBBrJ/Jsxv7iTB21mQd8lBCdUE4/IWq1nyaC0CPLXVfOaPjE=" |
10.1108/09526860210421455 | <jats:p>Explains the journey that one particular hospital took to embrace change management through leadership and quality improvement programmes that were put into practice simultaneously. Details of the achievements of that hospital and the learning that emerged are given along with a brief insight into the achieveme... | PULS: leading for change | [
"Heiberg Inger ",
"Sævil Helljesen Gro ",
"Kolnes Johannes "
] | https://doi.org/10.1108/09526860210421455 | 2,002 | July | "0nkQfIAmN1rAGNf1fym97wb3R9V9s/OhZl1yhHH+tN3M0Bu9E4DeGGKGsmPQk6TrEk79ijGsyJfsSswsdH44JO22geq6zVSkCPD6oJG2O4Wl3RXiDiCOf5g2v47MRwuY/tM1urCeFw3GVMuhBLIUgt+E3i1/WqI4DOYXVbF6cjM=" |
10.1108/09526860210421464 | <jats:p>As in the world‐wide context in recent years Irish health care has undergone much change, which has led purchasers and consumers alike to call for a more efficient and effective service. Many differing approaches are being utilised in an effort to become more responsive; however, only limited results have been ... | In search of excellence in Irish health care | [
"Downey‐Ennis Kay ",
"Harrington Denis "
] | https://doi.org/10.1108/09526860210421464 | 2,002 | July | "lvQQfgCiN17AiPd3PWkFb0b3R8FXtfPhal12VHH2on3NnBvdUoJdGzIM+GO1U6TrXI78zj2c2k9sO9it4UD4De8VEeD8zVC+APD4sIk2d9SHvRXgEjCKr6C2vYocpp/b/ps1uPiyE31GQNNhQD6EAc/E2KxvX6IYTNYWVNkaPjM=" |
10.1108/09526860210426964 | <jats:p>While there is debate about the extent to which patients are harmed when they are cared for in hospital, it is clear that admission as an inpatient is not without risk. This paper presents works on the progress to date with identifying what these risks are and quantifying the likelihood and severity of the risk... | A clinical risk profiling tool for trusts | [
"Ireland A. ",
"Tomalin D.A. ",
"Renshaw M. ",
"Rayment K. "
] | https://doi.org/10.1108/09526860210426964 | 2,002 | July | "0ukcfInjmZbhD+e7fWA17yXnRYU9s/XjZlu2htN/9lnF4BqZYoh9SE6JMkHXEKSvXIa9jQisOp/pomitYlsQnUuWqOa9x1W0HrLgbvCmEtTvf4XjIqCad/onvQ6fBzPa3TsbPfa8DW2j3M/nQUtUM83g3C1f67K4DDLQFXEafho=" |
10.1108/09526869410059664 | <jats:p>Evaluation of treatment can be seen as part of a wider concern to
measure quality of care, as well as about the need to monitor and
improve the effectiveness of services. Quality of life issues will be
of increasing interest to those involved in the commissioning of
health‐care services. Cancer is used to illus... | Quality of Life as an Indicator of Outcome in the Treatment of Cancer
Patients: | [
"Morris Jenny ",
"Watt Alex "
] | https://doi.org/10.1108/09526869410059664 | 2,002 | July | "gq8VfKhimtrAqtfxfWk17g31QuHV88UjTlL28hH+5JzGkBqVIkP5ExYCuMFV4qTrGx7fS0+8EBflslms0EioPcuWkGC4r1C0mLHKZNt2Q7SJaR7BA6CKdfACuYqMBrv6fJslvvzWHT3WVN8nQDOHM8+Pmqp/QJqUTfKUTb8rfjI=" |
10.1108/09526869410059727 | <jats:p>There is a growing consensus within the NHS of the importance of
obtaining feedback from patients in order to improve the quality of
health care; consequently, many patient satisfaction surveys are now
undertaken. However, much research is based on provider‐held assumptions
about service quality. This study foc... | Feedback on Quality: | [
"Roberts Emilie ",
"Leavey Ralph ",
"Allen David ",
"Gibbs Graham "
] | https://doi.org/10.1108/09526869410059727 | 2,002 | July | "05hRXehkCVrACOf3PWkdagzXQyFVt/fhT1B2hjN6Z93EmBoZasJeiWyG6UHXEqSiExrUjYGkmBeoqWipwUEpGc0UgaKc7VS2EbDSvNE2QpSvPRfhOjWKfbh2+NpNJhuob5M1Pfj2Vl2HUJ9mVAoWEt2Fmi5805YYTHJURzsbNjM=" |
10.1108/09526869410067061 | <jats:p>Describes the process of clinical audit following the introduction of a
revised discharge policy. Identifies three key indicators of success
regarding hospital supply of discharge medication: the extent to which
ward staff and patients have to make personal visits to the pharmacy;
the extent to which nursing st... | Completing the Clinical Audit Cycle | [
"Anderson Stuart "
] | https://doi.org/10.1108/09526869410067061 | 2,002 | July | "Et0UTaOikRrQCaf3fWA97ybnVGU1t/PhRldyI7N/Jf3e3AKZUkBZCHKLKEP1EayrH4/9zQm82BbI6Wk9UGWJnaeWkea5x1CnCLEoePM2Z5SnfwfgajGIb6Cm/pj8BjP5yJMxOPwKB12KUd+kwBsWM9iBzi93JLKVR2LUVeGbfhM=" |
10.1108/09526869510081857 | <jats:p>Outlines the introduction of total quality systems into all
clinical services within a community‐based NHS Trust in the West
Midlands. Provides practical details of each aspect of the
quality‐planning process. Shows the commitment of clinicians to
“managing quality improvement”.</jats:p> | Making total quality a clinical priority | [
"Koch Hugh ",
"Davies Jane "
] | https://doi.org/10.1108/09526869510081857 | 2,002 | July | "wtkUXaiikU7BONf1N2S96ybXxuVVs/GhSFn251H1phzM0Bs5EspeGWaJK0PVk6XlGc71iQE8/Efs4mis1GKoVXSXgEG4z1CmCPRIsJm2Y9S9ex3gKgCa+Yg3/JrcBrvb9oM1vO66hx2LRJugRAYEEs2AWo13zrKUDXZSRYmbdjs=" |
10.1108/09526869510090965 | <jats:p>Describes the clinical audit forum of anaesthetists in North Tees
NHS Trust with particular reference to patients’ peri‐operative
experience. Shows that a designated waiting room in theatre has improved
the effectiveness and efficiency of the service provided.</jats:p> | Improving the peri‐operative experience a multidisciplinary team
approach | [
"Johns Christopher ",
"Summerbell Linda "
] | https://doi.org/10.1108/09526869510090965 | 2,002 | July | "0mlVTPpjoB7VoqfjfWC97yf3weXWsZPhZ1nyZnFs8JXIwQqRAktd0x6BOgPVoayhWo2dyUn8Xhfs82oosmG8AUy0oCa+h1iOGbTaKMF2QZmmbzXiICCaPbj3vYo9ByP57xsXObiwzh2LUdnnVh4MM92FXg7XzZK5TXJWTxv7dig=" |
10.1108/09526869510090983 | <jats:p>Suggests that current conditions in and around the NHS are creating
stressed and difficult work for NHS managers – this obscures the
fact that, in common with all managers in the West, they have been given
the wrong work to do. Proposes that Western management is built on
command and control assumptions which a... | A real job for managers in the health service | [
"Davis Richard "
] | https://doi.org/10.1108/09526869510090983 | 2,002 | July | "klxcTAqil+pAksf1XWCt7yTXV8V9M+PjYld2Bxfvdd3F2BoZAsDZGWaGumP0E6GrWA+ZnbOMkPeI4uiodFNQhPeUDYGS71WsgLB4IJk2N9Gn6RzhCioKb5gvvIpeBgqZ65s3FfSUl/1W9FfnRrOWAs/sHCz3y4OwCDPVRfObPjA=" |
10.1108/09526869510098840 | <jats:p>Examines some of the methodological problems encountered in
conducting patient satisfaction surveys, including the sampling frames,
quality of survey data and instruments, non‐response problems, and
reporting and interpretation of results. Proposes guidelines and lays
out an agenda for future research.</jats:p> | Methodological issues in patient satisfaction surveys | [
"Lin Binshan ",
"Kelly Eileen "
] | https://doi.org/10.1108/09526869510098840 | 2,002 | July | "k9wQXakgJN6EGLfzfWgVYw73Q+BVs/dpShVywjP65NzEuAt9ekBdG3wGqUf3YqWq0gr/zUG83JftsWqhQUD5mU0WEGH4r1i+I7GiJKE2w8WnORfkOqKKLPk1uJqthiPZaps/vPjGS3iHxJt0SjqWEJ+ljK5/1pKRTHIWVZOqfjI=" |
10.1108/09526869510101575 | <jats:p>Over the recent past, a number of different approaches to quality
improvement have been introduced to the field of health‐care delivery.
Presents an overview of the approach developed at Brighton Health Care
Trust. Outlines the strategic approach incorporating: the recognition of
the need for staff education to... | Do or DIE | [
"Parsley Karen ",
"Barnes Joanne "
] | https://doi.org/10.1108/09526869510101575 | 2,002 | July | "UvkQfIgiOt7AiNd1NWOd6wb3Q8V2s/NhRlp2N1H/5rnYjBO8GsLcUGaJukOVM6TvEt/8jTG0cHfM+mgsxGLoZfEXMOC5j1SkCrBosID289S/+RTgQiCavZg3up6MRh/5fos1vLy2Fx3HUN+hRH4EEszI0K133qK9DH5TV5G6djM=" |
10.1108/09526869610109125 | <jats:p>Hospitals provide the same type of service, but they do not all provide the same quality of service. No one knows this better than patients. Reports the results of a market research exercise initiated to ascertain the different factors which patients of health care identify as being necessary to provide error‐f... | Health care quality in NHS hospitals | [
"Youssef Fayek N. "
] | https://doi.org/10.1108/09526869610109125 | 2,002 | July | "0tgJfYviIFrSGJfzPWCVayT3R+FVu2OjXljyBNN+9n3HmAq9WkB8mzwGqUfVUqSrVF7UjYm8/BftqWqpwUP4GcWXgOL071S0AbTiIJA2IpW/exXgOjaCPfC3uYoNJib4bZs1vPrSXlkT1dtlQSoWAc2F2i1/2JeRTDJWFx27Pjs=" |
10.1108/09526869610112716 | <jats:p>Discusses attempts to meet in an accessible, equitable and high‐quality way, the health needs of 35,000 South Australians in 1.68 million square kilometres. Illustrates innovative work practices, developing teams and responses to regionalization.</jats:p> | Health service delivery to outback South Australia: a story of organizational change | [
"Booth Adrian "
] | https://doi.org/10.1108/09526869610112716 | 2,002 | July | "0+xUfKiisR7gCsf3P0k9Y4L3R8M3v7PhYllyRnn/5h3P1Bt80sBdWCKCS0H2wqTrUc/9jRUM1jcI4GksyWL4FVmcBeCxolKcCqVA5Nj2VtWTPRSgYmC+JoCzvcpNBAeo4p8xutiWnt1PRZq3BiIUA01U0S93R7D5SbNXxZMaejo=" |
10.1108/09526869610124173 | <jats:p>Describes how a group of nurse managers developed a tool for measuring the quality of care in mental hospital wards and how this was adapted for use within general elderly services. Examines the impact of the tool on service provision within a group of small local community hospitals and evaluates it using a ma... | Inquest on QUEST | [
"Dick Raymond W. "
] | https://doi.org/10.1108/09526869610124173 | 2,002 | July | "gtocfavimJrCGJP/f2A96w73R+UVs9HjTkd2hxP+5l1MUBqdckBcGQadOEG1MqSvAU7RjTsM/J+go2mp1GuYOekUlGK4r1SmCDBoapE2c4W/eZ3gAiOKZ9C3uZ5NBz75ddM1PtTYj62fVNvhQG4cA83DTit/+7KTDBPWVbGaejs=" |
10.1108/09526869610124993 | <jats:p>Investigates the increased waiting time costs imposed on society due to inappropriate use of the emergency department by patients seeking non‐emergency or primary care. Proposes a simple economic model to illustrate the effect of this misuse at a public or not‐for‐profit hospital. Provides evidence that non‐eme... | A priority queuing model to reduce waiting times in emergency care | [
"Siddharthan Kris ",
"Jones Walter J. ",
"Johnson James A. "
] | https://doi.org/10.1108/09526869610124993 | 2,002 | July | "WnklbvmjxIrR6KcXPWA16yX1R3F1s/fnXhdzwOJv5H3MVUJd0sJYUhaAu+H1gaTrUoi5zQmMeP/ooXi5AmAQgdwUAEa5x0rMCDT6GLC3E92nGwXAYjGOffi3vYwPBmv45zM3u7+EjVmeRNtqMxpQE1/EDC5357CzSiJWV9O6OjE=" |
10.1108/09526869610125028 | <jats:p>Based on an action learning programme involving clinical directors and their business managers, explores the options open to analysing the effectiveness of a directorate including its place in an organizational structure.</jats:p> | Can we measure the effectiveness of our organizations? | [
"Butler Tom ",
"Kendra James ",
"Grimley Ruth ",
"Taylor Brenda "
] | https://doi.org/10.1108/09526869610125028 | 2,002 | July | "QV1cTIjisN7AStd3H2k97wTnQcQVMbOhdll+5xdu/J3EUBqdEgJNGGYHM2N1k6SjWQ70jzmIWBZAckitVHxodPOWhUC471isC/pAYIDyv9GlzWygUiKad5gzvpr8QBvZ5PsVvpS3k2zqRNvnQnHWA43Vyij7SbCwCPtV3duffjU=" |
10.1108/09526869610128179 | <jats:p>Highlights some of the tensions which impede the development of an effective and efficient system of service delivery in forensic psychiatry. Reports on an investigation exploring the quality of care in a relatively small unit providing forensic psychiatric care in a secure setting and the constraints which imp... | Quality in provision of forensic psychiatric services: room for improvement | [
"Phillips Ceri ",
"Burnard Philip ",
"Morrison Paul "
] | https://doi.org/10.1108/09526869610128179 | 2,002 | July | "kHldfYuiGNjBSp/1fU4V6yT3xOFXd+Pha1N2ADPt5B3M/BO5YspZEq4BKGH0EqCvWwa5nyOM9gfs6OypwGHZBdm+JmK6z1C2GyWQapkyFvGXGRXgAiSKLfAlvooMBy/44xs1feCUj632nNfmQt8aA83oXiB/zbCRT3LWVdMbPnc=" |
10.1108/09526869610150219 | <jats:p>Discusses some of the current problems associated with observational quality measurement. Uses Lerninger’s conceptual theory‐generating model as the basis of discussion. Puts forward a qualitative approach which breaks away from more traditional methods.</jats:p> | Advancing observational quality methods for the measurement of forensic psychiatric care | [
"Robinson David K. "
] | https://doi.org/10.1108/09526869610150219 | 2,002 | July | "y8wcfiiiGl7ACPL1f2EVawb1RsDUM7NhSlFy05P69JhOWBt9akFcU3wGOUdWwaSnEF/Vj+esmtcsu24t4Hn4ickUseH4r1i2GCg6aPBmEqWhKRTgE6GOTLi0epoORT/Yzp83/LDijq1nxN904ysUCMXGzit+Q5O0TXJUlbGqXjc=" |
10.1108/09526869710166996 | <jats:p>Taking a philosophical approach, ancient Greek philosophers and Christians began to investigate the concept of quality of life. Later, such philosophical pursuit was replaced by the school of positivism, which indicated that science was and still is the only valid form of enquiry. Through such positivistic scie... | A critique of the concept of quality of life | [
"Cheung Chung Man "
] | https://doi.org/10.1108/09526869710166996 | 2,002 | July | "o24dforiCtrgOvM/TWlVezXFEUZUo5MjdlVyTDP+dl3M0Ao0Qs95UDCUKXGVUqbn2N+VGqcukBcsltkiYUgcB/kWIAM5Z0aMmLFIPNl2ErWhKRXgCq6q/jo7+UANBL/BRI81vP3EjejnUt/54j8UG4eujCx/+6qyDJrVSfgavrQ=" |
10.1108/09526869710167012 | <jats:p>Discusses the characteristics of health care accreditation schemes, especially the implications of their voluntary status. Singles out the Trent small hospital accreditation scheme (TSHAS) for detailed and systematic evaluation. Describes the quantitative and qualitative evaluation methods, which involved a met... | The nature and value of small and community hospital accreditation | [
"Hurst Keith "
] | https://doi.org/10.1108/09526869710167012 | 2,002 | July | "BlkdfcqimRrgCuf/L2Edawz3Q8A1s/PhY1d+5HH/dl3MnBp9csFOGAaP6kFVQ6yj0E69Ayk8uCMsKnmt0VWwAX2UhGC9j1C0GHGKOJD2H4SfWQTgsgOyd7j1/9odBivZ9ps1vPiWkn2mVNupJQ5UI8zEWC1/17KUTDZXVbeaPhI=" |
10.1108/09526869810230902 | <jats:p>A report containing information about three of the top medical manufacturing companies in the world ‐ Baxter Healthcare Corporation, Johnson & Johnson and Medtronic, Inc . Resources have been gathered and employees in key positions from each company have been interviewed to obtain the most current and accur... | Practices of the best companies in the medical industry | [
"Atherton Erin ",
"Kleiner Brian H. "
] | https://doi.org/10.1108/09526869810230902 | 2,002 | July | "0Jh1Xorms/rwiMf3RWkdL0TfVed3cfFrR1d6QTP/tJxNnBpdcoDd2naAuWv0A6Sr9o69gRU8mx/lO2qtcVBoJe2UNcCY7VGWArCq4ZE255Sx7dzgI2KbT5iW/IqNB7uYUps1v/KKA11WUJ/tRDe2go3l2i9tViK5RKrXlbuQMjk=" |
10.1108/09526869810243953 | <jats:p>The aim of this project was to compare the intentions with reported action of health Trusts in Scotland to prioritise and implement published SIGN clinical guidelines. All health Trusts in Scotland were asked about plans for implementation, and resurveyed 15‐18 months later for confirmation. Specific guideline ... | Planned and reported implementation of clinical practice guidelines | [
"Millard Andrew "
] | https://doi.org/10.1108/09526869810243953 | 2,002 | July | "U11cTYviUtrguPf3L2E9zwX3R5VVs7PBZ1xmB3X//pXM2ADccotMCmSOrmGV0+TjUo/8zCkseDLoSEgsWnAotU2VBeCZzXCmCbFoMpA2v5a/eR3lIiCefYi72pjuAiq5YKtxuvyWByUOXZu0UD9QA52hmo31yKCVQeecXPP7FjM=" |
10.1108/09526869910265066 | <jats:p>Within the context of health care reform and its evaluation, a major gap exists in relation to our understanding of the values which seniors hold regarding their health care. This paper reports on a modified participatory, ethnographic study of such values, using transcribed interviews with ten seniors from acr... | The forgotten stakeholders: seniors’ values concerning their health care | [
"Gallagher Elaine M. ",
"Hodge Gerald "
] | https://doi.org/10.1108/09526869910265066 | 2,002 | July | "k/wQf4miF9rgGOP3L2kVa233w6V3s/OBYldyBDP95t3PuBodMglc2zKWaEP2kryrUFr9iyWsAisso8mhwGA4mk0WBYYdp1qEGLHItJJ2s+e/HNfgayCK/jCWuNotBD654xM1vvjUmulHVd83VjhWCY3sTC9/0YK1SLLV1TE6OjI=" |
10.1108/09526869910272518 | <jats:p>In Israel, institution staff classify residents’ functional status as part of the routine governmental surveillance of institutions for semi‐independent and frail elderly. However, owing to a lack of clarity and specificity in the regulation which defines functional status categories, nurse surveyors, who condu... | Functional status classification of institutionalized elderly in Israel | [
"Fleishman Rachel ",
"Potel Fernando ",
"Walk Dror ",
"Mandelson Jenny ",
"Mizrahi Gad ",
"Yuz Fanny ",
"Bar‐Giora Miriam "
] | https://doi.org/10.1108/09526869910272518 | 2,002 | July | "k+8dfojmmt7jHqeXb2JVK2X1Q4k1t/EnRlduxpPf9VzK+BJVZkFdUBiHCkPz0aDvWE65yhmsKk+oosilYEwKnEkPBeS6xliEHvEkPJO2c+efuRfj4rOaNjKj7pI/hD6Q05MZPdQMh36nUN/iU2ZWMc2lmCl/Q5OxCCJUBvM6Phg=" |
10.1108/09533239410054958 | <jats:p>Describes an effort by a large US company, GTE, to evaluate the impact
of a major management development effort and to decide how best the
group responsible for the course should operate in the future to be most
effective in performing its role. The results of the study provided
insight on how various operation... | Evaluating Executive Development: A Case Study | [
"Wade‐Benzoni Kimberly A. ",
"Fulmer William E. "
] | https://doi.org/10.1108/09533239410054958 | 2,002 | July | "0FrcTAji9t7A2NdXzWsdvUbHVOZzM7Ph9lFyNJf97N3gQBKVEkJIGi6H+0H1IYajFg6IiHmsmJvsuk3pQHj6BOGWmeCa71imgrhoaIi2e9ShOR2gEiKAbdkZ/pqMRqrY4NsVv7KUB1zCxNPlQ6e2gq3F2ghnXZCwTLL33PGfQrE=" |
10.1108/09533239410058800 | <jats:p>Considers how women have progressed in their careers to middle/senior
management levels in the North‐East. Focuses on the individual
experiences of 40 such women and covers the impacts of their work and
environment, education training and development, personal circumstances,
and contributions and barriers to su... | Human Resource Development and Senior Women Managers in the North‐East | [
"Hall Claire ",
"Bright David "
] | https://doi.org/10.1108/09533239410058800 | 2,002 | July | "i1vMXACmNv6gANX1F2i96wTnQ4Nzs7PhZl0yazf+9d3A0BkdUkJNmT6Gayu1Qq2rIw3dzDMsyLeoc2Qp4E6aAPeUF+U+jVykmLTo6JAmfsC5SQSgMuAQd4il/NoMZCq45ts1mciGh01GxJnhTD8Wko0MWg1vVJDSWMJXhPCSRjo=" |
10.1108/09533239410058855 | <jats:p>Discusses the launch of a public/private sector partnership in Leeds
– Opp 2k. Explores why organizations should balance their workforces and
how this can be achieved. Opp 2k exists to share work practices which
contribute to the increase and improvement of the position of women in
the workforce. Gives positive... | Working for Women Working in Leeds | [
"Siddall Kate ",
"King Helen ",
"Coleman Therese ",
"Cotton Bill "
] | https://doi.org/10.1108/09533239410058855 | 2,002 | July | "051UTAymMHSACpf3F2q9+2b1QsdVM6GhZlczSzPt/ezk0RodWkLYmyCS4mv0YLTrEQ31ATuIiMfs6swqwHIMAO+cB8H471Cki7xogJm2uvSZe1Wg+IIoN5iitFocRZG4t5s1nViE0w1WxZ/hBjNWgozq2odvRJL0SLPXRRJbfhk=" |
10.1108/09533239410071850 | <jats:p>From a highly personal perspective seeks to discuss the outcomes from
participation on a particular outdoor development programme. Draws on
learning logs completed during the programme and subsequently on return
to work to reflect on a personal development agenda and on the broader
potential of such learning fo... | Could It Work for Me? A Personal Reflection on an Outdoor Development
Programme | [
"Holden Richard J. "
] | https://doi.org/10.1108/09533239410071850 | 2,002 | July | "k9xVDICmOtbACNe3Twi96YTPQMJes/OBYFd6RJH+5NnukBqdWspNWGaOP0uxAbzvEA7AijmoyIegp8wp4Wh6hHeeC8Vay1WuiblIOPj2NnCJGVWgEqC4ZxGB/tLsRKyYxdkNfxi0t+jCTJVlB+fWks2ODi13ibP1SOLVlfAbVrs=" |
10.1108/09533239410071887 | <jats:p>Explores the notion of strategic learning through a case study. The case
is used to identify a model of the learning process. Readers are
invited to analyse issues in their current role to produce a map of
strategic issues.</jats:p> | Strategic Learning | [
"Grundy Tony "
] | https://doi.org/10.1108/09533239410071887 | 2,002 | July | "0H4MXgiisL7giddXHymdTQfvxcTVt/PRMhFyfTP9/TnkUBCdGoNNGm6HO8O1A6Sr0E6x4DGMmYEok2wtYFn4RPWUC+Mcz1mshLquZGIiKt2hGCSgkqKoI5mh/pisRl+d4fs1n7SSD3xCQJv1grfWgo/E1ip3U6JwCd7QVbEbTj8=" |
10.1108/09533239510079536 | <jats:p>Japanese companies are successfully operating in other countries
but foreign companies operating in Japan have not been as successful. An
exception to this experience is the insurer, American Family Life
Assurance Corporation (AFLAC), headquartered in Columbus, Georgia, USA.
Over 75 per cent of its revenues are... | Operating in Japan | [
"Stephens Charlotte S. "
] | https://doi.org/10.1108/09533239510079536 | 2,002 | July | "GNBIfCgmvNr8GMfTXWs9P3X/xI5V8/HrflFyFJP+/ZxEAAoccsJMHmCEOkp0Q6TrAM7SDTWcnlL4I2xoQECLhH2RpsAarlGMkLWCIZm2Nu2TLVPok1COH0DZvsofCOuchZMxn1iCABhaxEfgB49Wg89m2CvvUivhTLfXnbsZWnA=" |
10.1108/09533239510086376 | <jats:p>Whistleblowing – the unauthorized disclosure of illegal or
unethical conduct within an organization – has an ancient lineage,
although the first known use of the term rather than the concept was in
1963. Far from being subversion, it is a vital, almost indispensable
control device. This is seen in case study ex... | The whistleblowers’ charter | [
"Vinten Gerald "
] | https://doi.org/10.1108/09533239510086376 | 2,002 | July | "mH1IfKgk/P7FCFc1XWgttkSlVcNUsrsTZtd+RxHv9tzskApFY4hdFCaGmmt10KSrEQ/RDCO+mseo1G5tYtAepP2SK8O4zGGtirOQqPM2M3WraQTgEiKuNygpPw4cBhT0i/sUHZoQpyzKVd+g00vUo81GHoN/E4LQSeJV77JfZj0=" |
10.1108/09533239510086592 | <jats:p>Explores the dimensions of recruiting executives from an
organizational and conceptual perspective. Discusses several key topics
such as selecting team players, internal and external recruitment and
identifying career requirements. Also deals with identifying and
fostering organization values, and the selection... | Recruiting executives in business: | [
"Spinelli Souza Francesca ",
"Zajas Jay J. "
] | https://doi.org/10.1108/09533239510086592 | 2,002 | July | "gPyMfAmmNv6QadfxX2oV90fvRMYVd/NhdBF6a5/+8P3hWBgVWgZcGCKEO1s2QKSrkE78TlOImJUs0m4s4EnKBXWWI+G451mGirhoYNE2OtGJuTygWKKKJZAV/IgfR7u5zds1P5iQh21DRJ/iAivGIp1G3gtvUpD4CLLXzLAUMpE=" |
10.1108/09533239510086600 | <jats:p>Examines how executives can recover from a “crash” at
work – i.e. a situation requiring executives to find new
employment. Considers the importance of knowing oneself. Goes on to
discuss the characteristics of different forms of employment.</jats:p> | Crushed by the job crash? Analyse, energize | [
"Church Olive D. "
] | https://doi.org/10.1108/09533239510086600 | 2,002 | July | "GvnIPBCkut7Ey5f1V2id50ffV8dXM/ehbhtybRfu9P3iEBoUIoTI3CKGu2r4wbCrAI3wHOOsgJ0M4uYMdmBYBOeUAcC+r3mOijmBaLD2dtmrCQTAmLSJZZAZrmAfRSkcH/seHZiUk0x6RZ2hixtWM13OnIt3TYPwSrPV7fgVcjc=" |
10.1108/09533239510089526 | <jats:p>Value processes are those high‐level processes which are critical
to achieving an organization′s objectives. Describes the re‐engineering
of a value process which was not working efficiently and causing serious
problems to an important new business operation. Conventional process
engineering tools were initiall... | The application of systems dynamics to the re‐engineering of value
processes | [
"Thurlby Robert ",
"Chang Jane "
] | https://doi.org/10.1108/09533239510089526 | 2,002 | July | "UN8IToCiINpAmPd3XWkdS0bT1OR2M/P/ShVQvhP95tVNkFQ9WoJMGH62O2HxwqTjUc+dqTOMmE9ou21t4U94DM2WKOQ6zVmukD+6KFEmMt2l/xxAE4KAK9m5/5iIRt6cx/s13mqyBX1ajMthVzM2Cs/AXKxnUpK0THvWnbEbVl8=" |
10.1108/09533239510089535 | <jats:p>Presents a case study in systems modelling for product improvement
in a large manufacturing company. Summarizes the background to and
purpose of systems modelling as a change management tool as a prelude to
introducing the case and its use in understanding a particular paradox.</jats:p> | A product improvement case study using systems modelling | [
"Corben David A. ",
"Wolstenholme Eric F. ",
"Stevenson Richard W. "
] | https://doi.org/10.1108/09533239510089535 | 2,002 | July | "QP9cXICitdrAmNd/VGk9Z2bX1MZ1M/P3R1VQfHPpuplEVBMdS4JcGHaGu0GwgKbhUE/VrJEM2k/K8m2twVp4tM2WqcQ669iuEL+w4FE2IM2hexnCVoKqC1i6/ZiMS96c2/M1n6q+BbRUxNNlAuKWAs/CXi1v2qKwHPfVlbObdh4=" |
10.1108/09533239510093206 | <jats:p>Presents a case study of the financial services industry which is
entering a period of unparalleled change that will see some very
definite winners and losers. The effective management of change in the
practical rather than theoretical world will determine who the winners
will be. Suggests that new leadership t... | Practical change management in financial services | [
"Ockenden Mike "
] | https://doi.org/10.1108/09533239510093206 | 2,002 | July | "gPxQXACiM/7IyNf1X2qVz0bvR8RWt/PpZldSZxH+tt3EmBq9WsBMGCaGu6NwwbWrUk60/DGMmccM2m4t0FPIBOWVmcC6z2CsgLfyINimNtal+RWguBKuKZitvoiPR46cI5E1H2CEl3xC0JFhFrvWgo3Engl2W5NyDGOWx7gbBj8=" |
10.1108/09534810010321517 | <jats:p>Within experiential paradigms of action research, clinical inquiry has hitherto received little attention. Clinical inquiry is the observation, eliciting and reporting of data which are available when the researcher is engaged in a helping relationship in the management of change. Its core elements are: the cli... | Interlevel dynamics in clinical inquiry | [
"Coghlan David "
] | https://doi.org/10.1108/09534810010321517 | 2,002 | July | "EdwcTAMmMvLBmvf/HWmdw8T3wuVWsaOBdlVyahN+4pjlmBI5QspdGiaPOkWwwqjnWw/2zjXs0D6Ic80t1FCYhPcWLWO4x1m+A7NK5KJyM8ulORngEqiOaZmB/4htBmrN5Ps1v6CUj21mTZ1nJnNWEseA3il3yaK4DN80XfkafiY=" |
10.1108/09534810010330922 | <jats:p>Information and communication technologies have the capacity to transform organisations into networks of spaces, where information and even physical flows are delocalized to a greater degree than previously. This capacity occurs as a managerial opportunity and is the point of departure for mobilizing critical t... | Building coalitions in an era of technological change | [
"Koch Christian "
] | https://doi.org/10.1108/09534810010330922 | 2,002 | July | "GN5YXgimkv6AssV33WlZUyfn1sfVM+3xckdybVPt49hM1Fs9UoBJHWaWOGswgbXj0E7VbTHMGEcYMuWM0NmYzu2WKoa551msgL2IqFZ2N/mBaRSCmcQqI8ih7oAPhk6Ih/s13/Czk+1+RdZ5B6d2C4/SXCnz3oMwTZtV1XYOFjI=" |
10.1108/09534810010378551 | <jats:p>While there is no set definition of what constitutes “complexity,” some general classes of definitions have emerged across the writings of several fields of science. The basis for the classifications and a general definition used in this issue are presented. The papers of this issue are classified into the gene... | Fermenting change ‐ Capitalizing on the inherent change found in dynamic non‐linear (or complex) systems | [
"Black Janice A. "
] | https://doi.org/10.1108/09534810010378551 | 2,002 | July | "6nIEfgqmuc5AmV6fXVp8eUbRZMM1N7N7NlV8b79v5ljI1FNFQ4BJXm6GG2HxwKSnUA78i/OsmocFItikQFsYFLmWI+YQx02uGbqSbBEmdO2dc73A0qC+YIiQ45IvJr6JJDM9v+awi+7y1Kt6LqrWi8/E3Ch/U6A4SJLQDd0bF7w=" |
10.1108/09534810210417384 | <jats:p>In this article, research as “mass media” (Luhmann) is appraised. “Videocy” or videoed research results are examined. A form of video research with its roots in action research, Delphi methodology and visual anthropology is reported on. The simulacra it produces, wherein feedback loops are used to produce an ef... | Video fractals | [
"Letiche Hugo "
] | https://doi.org/10.1108/09534810210417384 | 2,002 | July | "Ud6YToiisp6gxvT3XWB8SwXl0sVUu6cJckd27FM095jlkBsdR4xd2yYOLUN34aSj0E70g5HskAePNmwFwFhY1vsWJAF6bVq8kLtgaHJ2NcmBaDTgUqmefBGR+8JMBfqOgf819fDxi+3mxc13rrHGCq+ByCl/6ZOZTLpUjYjaHjc=" |
10.1108/09534810210423008 | <jats:p>We propose that research on problem‐solving behavior can provide critical insight into mechanisms through which organizations resist learning and change. In this paper, we describe typical front‐line responses to obstacles that hinder workers’ effectiveness and argue that this pattern of behavior creates an imp... | When problem solving prevents organizational learning | [
"Tucker Anita L. ",
"Edmondson Amy C. ",
"Spear Steven "
] | https://doi.org/10.1108/09534810210423008 | 2,002 | July | "GfhQXAmiEp5BiPf3bWGdp8T304VVs9NlZlE24Pf/tZnFmBEdc8BNWiCEvmOgQayrVp64TDGcmNd800yp6GE4he0UA+G6wVWmDLP5sIAme9XlOQTgcgOu5Jg3/poNJCqI79sxf7CGhy1GxNnxRLN0Eo3GXi1vx6M4W2tXjHEaShk=" |
10.1108/09534819510077083 | <jats:p>Introduces the articles selected for the special issue and their
purpose. Over the next decade, consulting is likely to become an
increasingly attractive career option for many women. Reviews research
related to the topic of women in consulting and highlights some of the
critical opportunities and challenges fa... | Viewpoint: perspectives on women in consulting | [
"Joyce Covin Teresa ",
"Harris Marilyn E "
] | https://doi.org/10.1108/09534819510077083 | 2,002 | July | "w+vUbYkmtP7oSJf3FWocYwbVxsJVMJPpZlEyWmO/9Nzl2BsNWkpdG7qXW2P9RbWrEE/9TjFojsaucuwt5ECYEP8Ul+G4z1iMjL64JJb2fsiBaQSgEuaObYi0vJscJaodh/k8nfiWg9V+xN9hD7NGoo/G2Qd/RoP4DNpXyLISaio=" |
10.1108/09534819510077092 | <jats:p>Focuses on women in the field of organization development (OD),
their consulting practices, motivators, values, and intended directions
for the future. Reviews the current state of the field – focusing
on both the inherent tension in values that is endemic to the practice
of OD today and the increasing presence... | Women in organization development | [
"Waclawski Janine ",
"Church Allan H. ",
"Warner Burke W. "
] | https://doi.org/10.1108/09534819510077092 | 2,002 | July | "A57UTAAmFP7ACNf3hGrUy4z3UuJXs/HhbhE20zf/9dzjkh4NUkJPGXKeeku0RaSrkA5lLDGMTMds+8wtwER4hP8cB+G5+Vm2irTgYLOmNvSRKRSgEQKKf5io/poMxcid1tk0Hvimg8xWxEdhTrFWqg/CyCVv1YPQSMJH1HAaQpA=" |
10.1108/09534819510090196 | <jats:p>Discusses myth making and ideology in the discourse on
globalization. Argues that the present globalization model of the world
political economy represents more of a contemporary business ideology
than a new intellectual paradigm. Reviews and critiques the roles,
development and problems of both myth making and... | Globalization folklore problems of myth and ideology in the
discourse on globalization | [
"Spich Robert S. "
] | https://doi.org/10.1108/09534819510090196 | 2,002 | July | "imW4XwKkAH5Akvd3zUi1Uwfv1MJ0E7PZclF6fzJvdpzkVFtdMwJI3mqGH2v0QaTj0E7lJXOMCOmgJm+N4gnYhv2VD+Y8vFuskL3wIP92NN2FCRSgs6RoPqg5vkYfBMWYx3k1njq3h4dyxR9zF7TWo6fGXCtvRotjTZddRXgqTqA=" |
10.1108/09534819510100536 | <jats:p>Describes four projective patterns characterizing black female
professors′ experiences with students. Implications for the teacher as
change agent frame the conceptualization of projections inferred from
African American female academics′ experiences. The patterns of the
“too good” mother; the “degraded” author... | “Witness us in our battles” | [
"King Toni C. "
] | https://doi.org/10.1108/09534819510100536 | 2,002 | July | "kWoc/QjgFJ5QiNXX/WncSUXNU+oUsteBcNMy2TN/5V3j8FMdAghtGCqXe8b+Q7enmMykH3Os0c8sp1QlxCaYhn0UNeaeu1qElLbh6LN2OsmdCBTgctEuZICR7tptBljthsl9N/zRz0FGzp3gZJl2Mg2izi53/4H0SMJX13EaAjc=" |
10.1108/09534819510100545 | <jats:p>Examines a seemingly simple case of gender conflict by analysing
the multi‐levelled, intra‐personal, interpersonal‐intergroup, and mass
unconsciousness of gender conflict. Both process analysis and
psychodynamic analysis are used to show that gender does not stand apart
from other demographic diversity factors.... | Multi‐level gender conflict analysis and organizational change | [
"Cheng Cliff "
] | https://doi.org/10.1108/09534819510100545 | 2,002 | July | "U1htzQikoP7QAtd3PXp0aw7VwsJVM3OhcNNy1Ddv9v3i8BNd0whtVjaWe2PSQqar2A61r3esiJ2oJmQoQOockG2+L6I87FCGkbggaHGmMPm5CxThsISrNt3L7PI9B/rYxfk8efTQ4szSzN9oSuOWA42O3i1/R7HwSZrU1bNTDr4=" |
10.1108/09534819610113748 | <jats:p>Illegal workplace harassment has become an increasingly significant issue. While most articles have focused on the legal and/or practical steps necessary for employers to avoid litigation, a neglected issue is how to prevent illegal harassment more effectively. Describes an organization change approach to devel... | Preventing workplace harassment: an organizational change perspective | [
"Deadrick Diana L. ",
"McAfee R. Bruce ",
"Champagne Paul J. "
] | https://doi.org/10.1108/09534819610113748 | 2,002 | July | "mXhcTQgnNnbkI9dzdXmdt2Dn0ctUt/vDZlt2wzH/913D0QpcEkJYXCKAukK3R6TrGc+xrDOsyMfo4MwtYvUYlPW2J5GYpXGtGLHoaJMyPvT1OUSg4iCOJgA6fziJpDn0i9M1O9CEhyhG2JegQv9mII/ATiV/RoDhC8/WzXJfRgE=" |
10.1108/09534819610124061 | <jats:p>Change efforts today must take into account the increasing number of lame duck employees created by the turbulent business environment and the resultant early retirements, expected plant closings and widespread lay‐ offs. Develops a model of the lame duck situation in organizations, which includes interaction e... | A model of lame duck situations in changing organizations | [
"Krell Terence C. ",
"Spich Robert S. "
] | https://doi.org/10.1108/09534819610124061 | 2,002 | July | "2lRQXCCgst7QiNdXRWvdv2bnU85VM7PnblMyYZPv893AmBI9PsRMHDYHu2e0AqyrUE+cDLms0I+o6twp4PFYhOGWC8G611GujLXwKNM2PtWhaQTgcgKuKtio/poNDEiZkts1X3iUl0zOxZNhRr/2Eo/H3i9nxIO2CGpWnfCbAjE=" |
10.1108/09534819610128805 | <jats:p>The author uses a novel narrative style to detail the stories of two women coming to feminism and the impact organizational experiences have had on their gender awareness. Frames these two stories by detailing her own journey in becoming a feminist. Together the stories bear witness to the importance of organiz... | Flowering feminism: consciousness raising at work | [
"Segal Amy "
] | https://doi.org/10.1108/09534819610128805 | 2,002 | July | "CE/UTwCmpN7ACJX3VXrdy03HVMtVM/OhMJd6Qzf/9vjnkFtdUgFJnzKXSGriYLSjEU39RHNolMauY+cs8O8agPe2N8I9r0iMkbEi6Nb2M8mZSVSg2OEsZYiT/os8Baq9h/m8mfzSo81Gxc9iHqN2Ao3s9CV7VoLwSYrWxbgXSjY=" |
10.1108/09534819710160790 | <jats:p>Contends that predictions of the end of work as we know it, and a bleak jobless future, as we head into the twenty‐first century, derive from a modernist paradigm of work ‐ a paradigm that has been the prevailing paradigm for the past 100 years. Seeks to provide a more hopeful and humane paradigm for the future... | A postmodern spiritual future for work | [
"Biberman Jerry ",
"Whitty Michael "
] | https://doi.org/10.1108/09534819710160790 | 2,002 | July | "GvZcXIriFv5Q2te93Sj1W2TFU8VUE/PBYldSYTH/tN3GmhodQgBIEyKFGnuwQbWrWEwVnrmMmOws8los4FoYBOWVD4E6T2WsiLAgINK2N/Sh7BzgOqKrbxiZ3sodBZudF9k1l/CVh+1WRVdjVqvWgw/OXih/QIPwCqNX5fieLjk=" |
10.1108/09534819810212142 | <jats:p>Business entrepreneurs contribute to socio‐economic development and change through their commercial enterprises. Enterprising individuals seeking to change society or address social issues through an organized initiative have often been referred to as social entrepreneurs. The past decade has witnessed the emer... | Grassroots ecopreneurs: change agents for a sustainable society | [
"Pastakia Astad "
] | https://doi.org/10.1108/09534819810212142 | 2,002 | July | "w3ocXoCmIJ7AicT333m1C6f/QkN1MaXrPh9SahHv5N2ElBrtc8BJXWKCi+KxQKTDUAv1jDmsuYcFZ2kt6X44Bf0eifS4hknsCLcq6NOiPtyFXRDgEqKmZZmBXNsLDW6ox/o9X4iWpmhuzB9rjzL2Mg3UzillRpN9bupWxfxbDhE=" |
10.1108/09534819810369572 | <jats:p>Most theories of entrepreneurship have focused on explaining individual actions, neglecting the extent to which entrepreneurs are embedded in particular socio‐historical contexts that shape both opportunity structures and the interactions that enable particular entrepreneurial responses to opportunities. Eviden... | Collective entrepreneurship: the mobilization of college and university recycling coordinators | [
"Lounsbury Michael "
] | https://doi.org/10.1108/09534819810369572 | 2,002 | July | "TO8YHhAkInrACPX/zWidCUXvUd5XE7GDfgM66HLv99wcEFjtEoBNHSaGOouxxbar8g78hzHsmI0Xpk2vynw4hO0WD+edtkusmLUgqHe+Ft2BXBSgU4IuZ5iZ7poZRGCIhvs939iRs2xuRZ9rByZ2oo3CzC13Z4M2bIpfxfAaDhE=" |
10.1108/09544780010262769 | <jats:p>Reports on the Thai Foundation Quality System Standard (TFQSS) project which aimed to develop a basic quality management system standard for small Thai manufacturing businesses to assist them in increasing awareness of quality and develop towards the ISO 9000 series standards, without introducing unnecessary co... | The Thai foundation quality system standard | [
"Tannock J.D.T. ",
"Krasachol L. "
] | https://doi.org/10.1108/09544780010262769 | 2,002 | July | "UlEJXYjmm17CCfN0N2uVYhbVRgN1k7NrRx12dBH/vJ5KVBtdW0DMGHiUu0P9oabHAY/xjbE92g/k9Wms9VSgUYwVhuDXzFCGG7UYYMh2P8WLaQ3qEACaw8iuvdq4Ra/ZxoM93NqShTLO2Zt5B2aEgo2A2Cl9UJLARGdWm6FLRj4=" |
10.1108/09544780010287168 | <jats:p>Presents a brief assessment of the quality movement in Fiji, which has the largest economy in the South Pacific islands. Relates the history of the beginning of the movement, then presents the means used by Fiji to introduce the quality movement in the country by the creation of the FNTC, the organization of th... | Overview of the quality movement in the South Pacific islands | [
"Djerdjour Mohamed "
] | https://doi.org/10.1108/09544780010287168 | 2,002 | July | "08kQfoiiHRrCCfdwNWM1e0T9Rddy07fhQhV29THn5DzIlRodU0DeGGKLi0vVwKTrErtljzG83Ecsa+0s5XD4Fc2UneKbzVCMCrmAONlmLtSTSRSmICKKN4guvcoJRIfZwrO91hgGl7XDdJuoJwc0g4yu0i5/UroxRFJWzZEKRj8=" |
10.1108/09544780010318361 | <jats:p>Organizations in the construction industry have eschewed implementing TQM practices because short‐term benefits are relatively minimal. As a result, re‐engineering has emerged as an alternative to change. Albeit re‐engineering seeks radical performance improvements, the path to its implementation is incremental... | Re‐thinking TQM: toward a framework for facilitating learning and change in construction organizations | [
"Love Peter E.D. ",
"Li Heng ",
"Irani Zahir ",
"Holt Gary D. "
] | https://doi.org/10.1108/09544780010318361 | 2,002 | July | "UPBQTAAik5qAiPdVX2Hdy0TVxtVUs/PDRlV2YPH/9J3OlBM9GoBdGGaEuk+VsaTjkB/tLDG8mEdq884t8UswpOUUI+G7zVS2CLW8tNO2N+ShWwTgQ4Cq41i4vJroJg+Y/sM1f7imlCRm0NshAn/0oI3CQg1/WoK0jO9SzNEaVjs=" |
10.1108/09544780010318389 | <jats:p>The following case study demonstrates how an organisation can integrate learning with normal business processes so that it not only shares its knowledge and continuously improves at a high rate, but also, achieves this without significant disruption to its routine business. Against a background of traditional l... | Learning by auditing: a knowledge creating approach | [
"Beckett Ron ",
"Murray Peter "
] | https://doi.org/10.1108/09544780010318389 | 2,002 | July | "UP1ITIAisv7AmPN3X2m9b0b3QMZUs/PRZldyJhX/9JH0NBGdGsBNDHYOGoP1kaSjEQ/8hbGsiA/Ks2wtUGW4ROWWr8J4z1GujH8qoAAyt92heQ3gECCso5it/5qYRl7d+/s1nbCWh2xmVVuhRfdWk43FXq13XKL0DM/XjZObUjU=" |
10.1108/09544780010341969 | <jats:p>This paper records the research on the investigation of the empirical relationship between employee involvement (EI) and quality management. It is based on data from a survey of 180 manufacturing companies. The main findings are: EI is positively correlated with total quality management (TQM) enablers; EI is po... | Employee involvement and quality management | [
"Sun Hongyi ",
"Kee Hui Ip ",
"Tam Agnes Y.K. ",
"Frick Jan "
] | https://doi.org/10.1108/09544780010341969 | 2,002 | July | "QlBYXIkmtprSyOV3f2vd+03v08dXE7F3TFF21VPv9b1EhRFdM4BcCXKEqiOXsKTnEB/xC7mciA/u9/zhYEloheUWEsG6jVGGir8q6JE2P9WjKR/qESOa58iU/cIMBb/Yv8s9vZqGl2VOxP9hACcUgI3HWC1vVQG8HC9WhNOLViQ=" |
10.1108/09544780010351715 | <jats:p>Total quality management (TQM) for new product development (NPD) implies first, external quality (EQ): a focus on market demands and organizational embedding; second, internal quality (IQ): the efficiency of the primary NPD processes, and third, process quality (PQ): an orientation on development of NPD compete... | Social‐dynamical aspects of quality management in NPD | [
"Fisscher Olaf A.M. ",
"de Weerd‐Nederhof Petra C. "
] | https://doi.org/10.1108/09544780010351715 | 2,002 | July | "UNkYXBCiJlrQGPV3X2iVWsT/RcN2k6PFRhVydJf/59l1FBU9UsBcGWaeOm2wQKznUl/NqTGM2E9s822u4ExobemULiP6zVmUjr36qJkiNtGhexxgEaKKo9iq/ZqNRZ/azss13oKzBcxKFNthAie2goeC3i1nU4MuDHIWlVGKdhw=" |
10.1108/09544780010351760 | <jats:p>Very few high technology acquisition projects are successful. Problems occur far too often, regardless of whether one is acquiring clinical or business information systems, patient monitoring systems, or therapeutic and diagnostic systems. The odds are good that the project will be delivered late, cost far more... | Requirements engineering and management: the key to designing quality complex systems | [
"Carr Joseph J. "
] | https://doi.org/10.1108/09544780010351760 | 2,002 | July | "0M0FfKiit5vxiPcdfWsVIwb35u/WI/PzRhRydtN/qNxFgFod+sDNGCSmOaHx0q6vFA65ifUMmldp+m2sYUyhlX2WIEXxyUy0FjigINg2RtMh+R3hK2LKKVi0/5i+BBOIwns3vpqSlnwvXM9gcu9Uko/QDKh306L8lHfWlDMaNjs=" |
10.1108/09544780210413228 | <jats:p>Over the past decade, the public sector in the UK has made great effort in adopting business excellence thinking. To what extent have such practices taken root and what has been their impact? Presents some of the key results from a recent empirical study of 119 public sector organisations in North‐East England.... | Business excellence in the public sector – a comparison of two sub‐groups with the “private” service sector | [
"Prabhu Vas B. ",
"Robson Andrew ",
"Mitchell Ed "
] | https://doi.org/10.1108/09544780210413228 | 2,002 | July | "kt1cXACiMpyAAtf3H2m9/0bnx4RVs6NDblt2vFP2te2k1BsdG8JMGnSEomNxUaWrFw/8iDmcmNfst9iv4EH4Be0UgeH4z1C2irtqqJAmtlWpWQWgEBCSP4CnvJ4MJra49rs1nLqW101ORN/jRT4EgE3E2i9t0JPQBMJWZbefRjE=" |
10.1108/09544780210413246 | <jats:p>The aim of this paper is to conduct an inductive grounded theory study into the strategic impact of total quality management (TQM). The strategic importance of TQM has been argued for some considerable time (at least ten years or more). The resulting discourse has led to corporate strategy being considered as i... | The strategic impact and implementation of TQM | [
"Leonard Denis ",
"McAdam Rodney "
] | https://doi.org/10.1108/09544780210413246 | 2,002 | July | "QlZYXAPiNp7wyPX3H20ZWw7fVaZ1M7NjQFV21Xf/tb0slBstWoBfG3KEusudIqTL0E/ULLm8mANu8UmtwVnIJO2UNuG67VGmgLcopJA2M9yxWRzoEaKC45iz/IqcZr/ad8s1vfKGhm1uzIvhAj60gIWN2i1lUYI4TE5SFLEbRjY=" |
10.1108/09544789410052714 | <jats:p>Confusion and mystique about quality is the main reason behind its lack
of use. As the movement has grown, the appropriateness of the
definitions and understanding has not been reconsidered. Commonly
referenced terms are presented in terms of their relationship to
quality, control, quality assurance and (total)... | A Question of Understanding | [
"Mackowski Steven J. "
] | https://doi.org/10.1108/09544789410052714 | 2,002 | July | "suldfZgiol7QCPLzX2I1KwbVZ8XxE/NzSlV2ZZG/5tzGRBM/a8BcWW6GuwPV4KbnEk/diaMs2ldsu84s5Ez6feSUI+KQj1iODL2Q5MF2M9ShKxTgKiCKZIg2/4KNYo+Y0+Mz/PCjh/zjlJ90ai+Eio2MGC1/U4C4TV8W3dUbRj4=" |
10.1108/09544789410052750 | <jats:p>The US General Accounts Office (GAO) study is, arguably, the first
Western attempt at linking TQM and bottom‐line results. The study
focused on the top 20 scorers of the Malcolm Baldrige National Quality
Award (MBNQA) in the period of 1988‐89. Following the findings of the
GAO study, the Bradford study was cond... | Does TQM Impact on Bottom‐line Results? | [
"Zairi M. ",
"Letza S.R. ",
"Oakland J.S. "
] | https://doi.org/10.1108/09544789410052750 | 2,002 | July | "UtJcXInmEtqAiJf1X2iF6kbVR6JXE7FrTlB2cdP1rNxkkBofQ4LUmS4E+kN9EKaqEc1ZCT+cmJvou2yo0El6BcUUGuC67Vm8kLh4YJA2t+Cl6Z3gM7GSg7imvZbcJ6vY98M1vOqaB0jmwJthUy82gIXH2j1taJP4RG7WnfCaRhM=" |
10.1108/09544789410052769 | <jats:p>Presents the philosophy of TQM and operational elements which allow its
application in a manufacturing environment. Describes eight such
elements including management leadership, employee involvement, customer
focus, fact‐based decision making, continuous improvement, benchmarking,
responsibility for quality at... | Total Quality Management: A Framework for Application in Manufacturing | [
"Mustafa Pulat B. "
] | https://doi.org/10.1108/09544789410052769 | 2,002 | July | "QNBQXYiiu9qQiPV132md+07f1ZX0E4P/TBF0MdP/tJjEABsdGsBcG2SQumP1oabnEE9ZjDmcyg+q020sY0KwbOQWs0G779GkkLy6oNE2b5ShuRniEaKaq9g2vZqNR7+Y/8c1vrKiliTGZNvgAic2gI/H2gxvWgMwXmrWjdEbdh8=" |
10.1108/09544789410053966 | <jats:p>Explains what a service level agreement (SLA) is and describes the
benefits of an SLA both as a catalyst to service management and to
delivering appropriate, cost‐effective service quality. Examines the
application of SLAs in a wide variety of service areas and establishes
their importance to market testing and... | Service Level Agreements | [
"Hiles Andrew N. "
] | https://doi.org/10.1108/09544789410053966 | 2,002 | July | "UtlUXQCmmB74GJfdFUidYwb35+Rdk5GjVBNyUBH3+h3GDRoNEkF8GnoCueF1g7SvlE/1DzWcuIesuGHlY0D4GW0WmOB4z1CMgr2A6NC2R42lfRXgGiKCWUj3/xoPApfYos81np6GnxBaxJshM2sWgo3GG6x/VrNUTmPWzzkaXj8=" |
10.1108/09544789410053993 | <jats:p>Uses the example of a craftworker to illustrate high quality production
and to emphasize the essential elements in such a process of being
customer‐focused, having customized products, work conducted as an
integrated whole, personalized by the individual and with the
application of continuous improvement. Draws... | TQM and Health Care | [
"Dershin Harvey "
] | https://doi.org/10.1108/09544789410053993 | 2,002 | July | "kNoQfYimq5rwCNf3fWAda2X3UoF0M8PpQlFyVHHv9J3PlBtdYoDcUWSO62vww7SvUAr9jbGMy0+M4mitYWKYLeUUF6OZ71SMCrmSMdA2I8SjLRTgirCYZbi0vV4NBYu5X5s3PPqylx3W/N9xAieWCo+D3C1vT4ORTbLXhZHaOhs=" |