tweet_id
int64
567,588,279B
570,310,600B
airline_sentiment
stringclasses
3 values
airline_sentiment_confidence
float64
0.34
1
negativereason
stringclasses
10 values
negativereason_confidence
float64
0
1
airline
stringclasses
6 values
airline_sentiment_gold
stringclasses
3 values
name
stringlengths
2
19
negativereason_gold
stringclasses
13 values
retweet_count
int64
0
44
text
stringlengths
12
186
tweet_coord
stringlengths
10
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tweet_created
stringlengths
25
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tweet_location
stringlengths
1
34
user_timezone
stringlengths
3
27
569,890,600,474,021,900
neutral
1
null
null
Delta
null
lizStonewriter
null
0
@JetBlue I'll read this over a nice glass of wine right before I dig my heels into my next novel! Maybe travel is just what I need...
null
2015-02-23 08:04:41 -0800
null
null
569,890,099,917,246,460
positive
1
null
null
Delta
null
Fahrenheit350
null
0
@JetBlue @jeff_hofmann @DeniseJTaylor @LaurieAMeacham Good one! And indeed, it's JetBlue's finest day in history!
null
2015-02-23 08:02:42 -0800
Salt Lake City, Utah
Mountain Time (US & Canada)
569,890,084,893,413,400
neutral
0.6291
null
0
Delta
null
MuttMedia
null
0
@JetBlue I would like the actual email address so I can follow up. thank you.
null
2015-02-23 08:02:38 -0800
Muttontown, NY
Eastern Time (US & Canada)
569,889,846,472,409,100
neutral
0.6598
null
0
Delta
null
briantafel
null
0
@JetBlue ...and when did your legal department start running your social media channels?
[40.6467516, -73.77465033]
2015-02-23 08:01:42 -0800
Brooklyn, NY
Eastern Time (US & Canada)
569,889,547,162,669,060
negative
1
longlines
1
Delta
null
briantafel
null
0
@JetBlue nope. The "regular" line was multi-x faster. You literally direct all the wheelchairs and strollers into the same line as EMS.
[40.64646872, -73.77594979]
2015-02-23 08:00:30 -0800
Brooklyn, NY
Eastern Time (US & Canada)
569,889,219,805,642,750
neutral
0.6562
null
null
Delta
null
lizStonewriter
null
0
@JetBlue sounds fun! How does that work?
null
2015-02-23 07:59:12 -0800
null
null
569,889,139,593,646,100
positive
1
null
null
Delta
null
maite_rodrgz
null
0
@JetBlue thanks! Calling right now!
null
2015-02-23 07:58:53 -0800
Puerto Rico
Hawaii
569,888,931,443,052,540
negative
0.6959
Customer Service Issue
0.6959
Delta
null
MuttMedia
null
0
@JetBlue Thank you, but that isn't really responding to my request, is it? You are sending me into a generic environment on your site.
null
2015-02-23 07:58:03 -0800
Muttontown, NY
Eastern Time (US & Canada)
569,888,183,409,893,400
neutral
0.6739
null
null
Delta
null
lizStonewriter
null
0
@JetBlue I know there's no actual 'mile high' club, but surely there's something I can join ;-)
null
2015-02-23 07:55:05 -0800
null
null
569,888,159,707,738,100
neutral
1
null
null
Delta
null
maite_rodrgz
null
0
@JetBlue hello! my husband bought us a trip last night & just noticed my last name is misspelled! What can I do? Thanks!
null
2015-02-23 07:54:59 -0800
Puerto Rico
Hawaii
569,887,654,713,499,650
neutral
1
null
null
Delta
null
AlMehairiAUH
null
0
@JetBlue to start 3xweekly @EmbraerSA #E190 flights from #Washington Reagan to #Nantucket between 19JUN-6SEP #avgeek
null
2015-02-23 07:52:59 -0800
Abu Dhabi
Abu Dhabi
569,885,859,954,229,250
negative
0.6565
Customer Service Issue
0.6565
Delta
null
MuttMedia
null
0
@JetBlue I would like to communicate directly with a "Customer Experience" executive. Does Joanna Geraghty have an email address?
null
2015-02-23 07:45:51 -0800
Muttontown, NY
Eastern Time (US & Canada)
569,884,951,207,813,100
neutral
0.6812
null
0
Delta
null
LindaRcampos
null
0
@JetBlue will you Cancelled Flight tonight's 7 pm out of DFW to BOS? #weather
null
2015-02-23 07:42:14 -0800
Boston, MA / Stockbridge, MA
Atlantic Time (Canada)
569,884,948,091,396,100
positive
1
null
null
Delta
null
DaddyFiles
null
0
@JetBlue Haha. Thanks. You guys are great. Unlike the @nyjets. ;-) #GoPatriots!
null
2015-02-23 07:42:14 -0800
Massachusetts
Eastern Time (US & Canada)
569,883,383,930,621,950
positive
0.6771
null
null
Delta
null
joespurr
null
0
@jetblue thanks
null
2015-02-23 07:36:01 -0800
Cambridge, MA
Eastern Time (US & Canada)
569,880,288,702,173,200
positive
0.3606
null
0
Delta
null
tonymbove
null
0
@JetBlue it was booked through work but added upgrade on seat. Need the upgrade receipt.
null
2015-02-23 07:23:43 -0800
Cambridge, MA
Quito
569,880,105,507,541,000
negative
1
Can't Tell
0.3486
Delta
null
Amanda_Healy
null
0
@JetBlue Understood but I watched as fam heading to FL was expedited when they had 25m to takeoff. I am speaking at conference in SF
null
2015-02-23 07:22:59 -0800
Boston, MA
Eastern Time (US & Canada)
569,879,547,908,206,600
positive
1
null
null
Delta
null
theprncssleia
null
0
@JetBlue Thank you for the free flyfi!! Makes an already great airline even better! #jetblue #Boston #westpalmbeach #flybetter
null
2015-02-23 07:20:46 -0800
A Galaxy Far Far Away
null
569,879,497,891,303,400
neutral
1
null
null
Delta
null
tonymbove
null
0
@JetBlue what's the easiest way to get a ticket receipt? Can I get one at check in or can I get one online? Thanks!
null
2015-02-23 07:20:34 -0800
Cambridge, MA
Quito
569,877,622,869,663,740
positive
1
null
null
Delta
null
hallekuszmar
null
0
@JetBlue thank you!!
null
2015-02-23 07:13:07 -0800
null
null
569,877,431,227,686,900
negative
1
Customer Service Issue
1
Delta
null
beantoon
null
0
@JetBlue any effort to fix your points system? 11 days and a call to customer service and still no account update. Chasing points is no fun
null
2015-02-23 07:12:22 -0800
Plymouth, MA
null
569,876,427,270,701,060
negative
1
Flight Booking Problems
0.3505
Delta
null
Amanda_Healy
null
0
@JetBlue I tried! Had me running from curb-side to self-check & wasting even more time. Ended up Flight Booking Problems United for $$$, am so upset
[0.0, 0.0]
2015-02-23 07:08:22 -0800
Boston, MA
Eastern Time (US & Canada)
569,874,374,741,925,900
negative
1
Bad Flight
0.6658
Delta
null
SL_024
null
0
@JetBlue keeps getting better. No water on the plane.
null
2015-02-23 07:00:13 -0800
null
Eastern Time (US & Canada)
569,874,150,636,048,400
neutral
0.6739
null
0
Delta
null
Amanda_Healy
null
0
.@JetBlue That's what I planned on but Boston traffic due to recent weather was insane! If I had been expedited I would have made it.
[0.0, 0.0]
2015-02-23 06:59:19 -0800
Boston, MA
Eastern Time (US & Canada)
569,873,065,464,573,950
positive
1
null
null
Delta
null
michael_moonn
null
0
@JetBlue I wish you all the best of luck :-) I'm enjoying the luxurious free!! amount of leg space rn. Thanks
null
2015-02-23 06:55:01 -0800
null
Arizona
569,870,480,993,181,700
negative
1
Bad Flight
0.6809
Delta
null
michael_moonn
null
0
@JetBlue I don't want JetBlue +TV. I want JetBlue +WIFI :(((
null
2015-02-23 06:44:45 -0800
null
Arizona
569,867,719,874,650,100
positive
1
null
null
Delta
null
ctpeifer
null
0
@JetBlue great to see the RedSox plane and your reminder you ❤️NY side by side at JFK #catsanddogslivingtogether http://t.co/KFUyYoKUFv
null
2015-02-23 06:33:46 -0800
NYC/Austin
null
569,866,317,706,231,800
neutral
0.6774
null
null
Delta
null
KimMello3
null
0
@JetBlue would love to go to Hawaii to visit pearl harbor.
null
2015-02-23 06:28:12 -0800
null
null
569,865,536,873,500,700
negative
1
Late Flight
1
Delta
null
thepeachmama
null
0
@JetBlue what is the deal with flt 460 today? Departure keeps changing. When is it going why is it so Late Flight?
null
2015-02-23 06:25:06 -0800
null
null
569,864,437,739,495,400
negative
1
Late Flight
1
Delta
null
SL_024
null
0
@JetBlue lol at your "estimated departure time." Plane hasn't even started boarding yet. You can't even get your delays right.
null
2015-02-23 06:20:44 -0800
null
Eastern Time (US & Canada)
569,863,166,189,924,350
negative
0.6737
Can't Tell
0.3474
Delta
null
prillyp
null
0
@JetBlue @martysg you *know* how I love you, JB, but honestly, when you have complex feedback, those pull-down sub-option forms=maddening.
null
2015-02-23 06:15:41 -0800
gathering just enough moss
Eastern Time (US & Canada)
569,862,271,968,669,700
negative
0.6725
Customer Service Issue
0.3493
Delta
null
Tay__Mc
null
0
@JetBlue said they haven't started looking for it, gave me a $25-$100 limit. In NYC at the Waldorf Astoria and can't find $100 outfit. 😒
null
2015-02-23 06:12:07 -0800
Gainesville, Fl
Hawaii
569,861,557,775,163,400
neutral
0.6883
null
null
Delta
null
TimLawson21
null
0
@JetBlue How can I best track deals and special flight offers? I'm liking your international options...
null
2015-02-23 06:09:17 -0800
Washington DC
Eastern Time (US & Canada)
569,857,331,284,078,600
negative
0.7007
Can't Tell
0.3647
Delta
null
SL_024
null
0
@JetBlue yeah I'm aware of that. Hence my original msg to you.
null
2015-02-23 05:52:29 -0800
null
Eastern Time (US & Canada)
569,855,477,854,691,300
negative
1
Bad Flight
0.346
Delta
null
SL_024
null
0
@JetBlue 653. Just for update that gate got moved to complete opposite end of the terminal. Airline is a disaster.
null
2015-02-23 05:45:07 -0800
null
Eastern Time (US & Canada)
569,854,312,702,201,860
negative
1
Late Flight
1
Delta
null
SL_024
null
0
@JetBlue no I asked. Either way it doesn't make the flight less delayed.
null
2015-02-23 05:40:30 -0800
null
Eastern Time (US & Canada)
569,851,813,706,539,000
positive
1
null
null
Delta
null
_PauLiNHa9
null
0
@JetBlue 2324 from Orlando to Dca ! And my awesome flight attendant is Robert!
null
2015-02-23 05:30:34 -0800
null
null
569,851,605,358,669,800
negative
0.6317
Can't Tell
0.3304
Delta
null
Tay__Mc
null
0
@JetBlue Yes, I filed yesterday around noon. I have a claim number but they haven't contacted me yet.
null
2015-02-23 05:29:44 -0800
Gainesville, Fl
Hawaii
569,847,852,605,812,740
negative
1
Late Flight
1
Delta
null
SL_024
null
0
@JetBlue shocker my flight delayed an hour. Thanks for reminding me why I switched to delta.
null
2015-02-23 05:14:49 -0800
null
Eastern Time (US & Canada)
569,847,066,555,498,500
negative
0.6696
Flight Attendant Complaints
0.6696
Delta
null
ManuelNT
null
0
@jetblue as courtesy to Mosaic members or anyone, a request for water should be attended promptly. Daniel in flight 1557, should know better
[26.0713458, -80.146874]
2015-02-23 05:11:42 -0800
null
Eastern Time (US & Canada)
569,845,862,366,634,000
negative
1
Customer Service Issue
0.6859
Delta
null
rachelicha
null
0
@JetBlue Are you having any issues with online check-in? My colleague and I are getting "Webpage not available" after submitting online form
null
2015-02-23 05:06:55 -0800
Boston
Eastern Time (US & Canada)
569,844,102,239,531,000
neutral
0.6699
null
0
Delta
null
RobertPiacente
null
0
@JetBlue no one yet but some, fl 8162
[13.07761455, -59.60542973]
2015-02-23 04:59:55 -0800
Long Island, NY
Eastern Time (US & Canada)
569,836,725,612,220,400
negative
1
Late Flight
0.68
Delta
null
JMace1
null
0
@jetblue are going to let Fl382 into a gate in BOS any time soon? We're just sittin' here on the tarmac waiting.
null
2015-02-23 04:30:37 -0800
Lexington, MA
Eastern Time (US & Canada)
569,836,232,999,612,400
positive
1
null
null
Delta
null
globalwriter1
null
0
@JetBlue Thanks JB. Actually, As a birder I love them too. They just need to be outside. It shouldn't be too hard to trap and move them.
null
2015-02-23 04:28:39 -0800
40.41,-73.19
Eastern Time (US & Canada)
569,835,633,147,056,100
negative
1
Customer Service Issue
1
Delta
null
RobertPiacente
null
0
@JetBlue not an issue but I think training & information would help. Great ppl but service needs to switch from individual to group better
[13.07787514, -59.6049865]
2015-02-23 04:26:16 -0800
Long Island, NY
Eastern Time (US & Canada)
569,830,923,597,955,100
negative
0.6749
Can't Tell
0.353
Delta
null
S_RSnyder
null
0
@JetBlue Rats, that's a bummer!
null
2015-02-23 04:07:33 -0800
null
Eastern Time (US & Canada)
569,797,465,416,683,500
negative
1
Can't Tell
0.6726
Delta
null
arianneoo1991
null
0
@JetBlue is so sloooooow today
null
2015-02-23 01:54:36 -0800
Puerto Rico
null
569,786,249,508,048,900
neutral
0.6898
null
null
Delta
null
chuxtapose
null
0
Happy for SFO, but hopefully you'll add PDX soon “@JetBlue We added two new destinations (FLL and SFO) from Las Vegas in the last year!”
null
2015-02-23 01:10:02 -0800
Las Vegas
Pacific Time (US & Canada)
569,775,081,636,782,100
positive
1
null
null
Delta
null
RosAnneZ111
null
0
@JetBlue flight from JFK-SFO was pure awesomeness. Mint Class and Tim our attendant was the best! Other airlines, take notes!
null
2015-02-23 00:25:40 -0800
California
Arizona
569,763,942,144,176,100
negative
1
Bad Flight
1
Delta
null
Matt_Herrera415
null
0
@jetblue terrible landing on 915
null
2015-02-22 23:41:24 -0800
SF
Pacific Time (US & Canada)
569,747,874,952,683,500
negative
0.6395
Can't Tell
0.3256
Delta
null
schmanki
null
0
@JetBlue flight was two days ago. Flight 1918 from POS.
null
2015-02-22 22:37:33 -0800
null
null
569,746,271,336,063,000
neutral
0.6566
null
0
Delta
null
schmanki
null
0
@JetBlue wall separating in row 1. #safetyconcerns http://t.co/zTrDwV0N4l
null
2015-02-22 22:31:11 -0800
null
null
569,741,756,968,919,040
positive
0.6774
null
null
Delta
null
KnockoutOC
null
0
@JetBlue last sleep in Cali... back to JFK tomorrow night. Looking forward to an another amazing flight with you all :)
[33.7008468, -118.0192094]
2015-02-22 22:13:14 -0800
New York City
Atlantic Time (Canada)
569,739,521,291,452,400
negative
1
Late Flight
1
Delta
null
maykaynvwd
null
0
@JetBlue Woo! Update! Flight 915 is now possibly delayed by more than 2hrs! Power of positive thinking, people.
null
2015-02-22 22:04:21 -0800
null
null
569,737,259,999,572,000
negative
0.6392
Customer Service Issue
0.3299
Delta
null
MrShea
null
0
@JetBlue appreciate the response but already spoke to a MCO and their response was "There is nothing we can do" idk if that's what you mean
null
2015-02-22 21:55:22 -0800
NYC
Eastern Time (US & Canada)
569,736,434,803,978,240
positive
1
null
null
Delta
null
mccormack_sean
null
0
@JetBlue with the free wifi #impressive #FlyFi http://t.co/T1RYpzEBc8
null
2015-02-22 21:52:05 -0800
New York
Eastern Time (US & Canada)
569,733,882,007,801,860
negative
1
Late Flight
1
Delta
null
maykaynvwd
null
0
@JetBlue Didn't find out my flight for NY, scheduled to leave at 9:30pm, is delayed by more than 1.5hrs until AFTER checking in. Huge fail.
null
2015-02-22 21:41:57 -0800
null
null
569,729,732,952,109,060
negative
0.7053
Late Flight
0.3684
Delta
null
castellarin1126
null
0
@jetblue Vegas desk said JFK connect would b held 4 us and 26 others on our plane now staff at JFK says weather was problem. #epicfail
null
2015-02-22 21:25:28 -0800
null
null
569,723,086,465,069,060
negative
0.6632
Cancelled Flight
0.3474
Delta
null
castellarin1126
null
0
@JetBlue other jfk to Boston flights went off with some delay but not this. #epicfail
null
2015-02-22 20:59:03 -0800
null
null
569,722,876,879,884,300
neutral
0.6735
null
0
Delta
null
castellarin1126
null
0
@JetBlue I understand delays. We are all looking at a tv monitor at ur gate and it says current conditions are snow, hence delay.
null
2015-02-22 20:58:13 -0800
null
null
569,722,367,343,136,800
positive
1
null
null
Delta
null
RajGoel_NY
null
0
@JetBlue mint seats are AWESOME! :-) @emaleesugano best business class in the US!!!
null
2015-02-22 20:56:11 -0800
null
Eastern Time (US & Canada)
569,721,150,156,230,660
negative
1
Late Flight
1
Delta
null
castellarin1126
null
0
@jetblue - WTF, stuck at JFK for 2+ hrs in a delay to Boston cuz u say snow. No snow on weather map!!! WTF!!!
null
2015-02-22 20:51:21 -0800
null
null
569,718,205,524,127,740
positive
1
null
null
Delta
null
cwolicki
null
0
@JetBlue thank you for getting me home. And despite all odds I have reunited with my delinquent Southwest luggage. Now homeward
null
2015-02-22 20:39:39 -0800
Boston
Eastern Time (US & Canada)
569,716,857,869,107,200
negative
1
Flight Attendant Complaints
0.6312
Delta
null
BubbaLucius
null
0
@JetBlue 2 words: "staff training." What a joke-
null
2015-02-22 20:34:18 -0800
OP NY
null
569,716,645,150,781,440
negative
1
Customer Service Issue
0.6322
Delta
null
BubbaLucius
null
0
@JetBlue is a joke. Missed my connecting flight by 5 minutes. Last flight of the day and they don't hold it. 5 minutes.
null
2015-02-22 20:33:27 -0800
OP NY
null
569,713,071,435,829,250
neutral
0.6836
null
0
Delta
null
jabeblanchard
null
0
@JetBlue sorry, should have specified I meant ground traffic trying to get into the terminal
[40.64682076, -73.7823236]
2015-02-22 20:19:15 -0800
Right Coast
Eastern Time (US & Canada)
569,711,837,656,125,440
negative
0.6444
Flight Attendant Complaints
0.3333
Delta
null
jabeblanchard
null
0
@JetBlue any idea what's going on at terminal five at JFK? Seems to be zero traffic movement
[40.64485766, -73.78737261]
2015-02-22 20:14:21 -0800
Right Coast
Eastern Time (US & Canada)
569,708,004,075,044,860
negative
1
Can't Tell
0.3721
Delta
null
TheMarkyMarq
null
0
@JetBlue Very disappointed with the lack of compassion from your baggage services dept. I nearly had to beg get just for a "courtesy report"
null
2015-02-22 19:59:07 -0800
Connecticut
null
569,707,583,646,375,940
positive
1
null
null
Delta
null
WeChiefMusic
null
0
@JetBlue ok thanks. Safety first.
null
2015-02-22 19:57:27 -0800
Planet Brooklyn
Atlantic Time (Canada)
569,705,786,408,079,360
negative
0.6835
Late Flight
0.6835
Delta
null
WeChiefMusic
null
0
@JetBlue apparently the plane was delayed coming up from San Juan. Monsoon there today?
null
2015-02-22 19:50:18 -0800
Planet Brooklyn
Atlantic Time (Canada)
569,705,380,282,019,840
neutral
1
null
null
Delta
null
AdamJBerry
null
0
@JetBlue that's ok! It just sure seemed like it when JetBlue tweeted us back and asked us to send selfies of us watching.. Haha
null
2015-02-22 19:48:41 -0800
Provincetown Ma
Eastern Time (US & Canada)
569,704,700,490,219,500
negative
1
Late Flight
1
Delta
null
WeChiefMusic
null
0
@JetBlue over 2 hour delay going from NYC to Denver! Come on man!
null
2015-02-22 19:45:59 -0800
Planet Brooklyn
Atlantic Time (Canada)
569,704,005,250,777,100
negative
1
Bad Flight
0.6915
Delta
null
AdamJBerry
null
0
@JetBlue @amybruni @DIRECTTV No Oscars on Direct TV on this flight. We were so looking forward to it. We were devastated. :-/
null
2015-02-22 19:43:14 -0800
Provincetown Ma
Eastern Time (US & Canada)
569,702,870,423,117,800
negative
1
Late Flight
1
Delta
null
koenitweets
null
0
@JetBlue - Fix your @#$& jet bridges. 40 minute delay, 2nd gate...still waiting! #jetblues http://t.co/ncB2oNcS9i
[42.36494288, -71.01451482]
2015-02-22 19:38:43 -0800
null
null
569,702,567,573,368,800
positive
1
null
null
Delta
null
jessbutl
null
0
Kudos well deserved! Just wish the rest of my @JetBlue experience today measured up to their example!
null
2015-02-22 19:37:31 -0800
Brooklyn, NY
null
569,700,499,319,959,550
positive
0.6535
null
null
Delta
null
jabeblanchard
null
0
@JetBlue ha ha! Can I get a wake up call at boarding time please? Large coffee, extralight extra sweet please!
[40.89343356, -74.29961359]
2015-02-22 19:29:18 -0800
Right Coast
Eastern Time (US & Canada)
569,699,027,782,012,900
negative
1
Late Flight
0.3557
Delta
null
Scott66Ash
null
0
@JetBlue didn't work. Fly-fi plus couldn't access ABC app. So I spent $19 and still missed Oscars. #disappointed
null
2015-02-22 19:23:27 -0800
null
Atlantic Time (Canada)
569,698,562,734,321,660
negative
0.6458
Late Flight
0.6458
Delta
null
jabeblanchard
null
0
@JetBlue 👍. I think I'll come take a nap at the terminal. ;)
[40.85036847, -74.42575912]
2015-02-22 19:21:36 -0800
Right Coast
Eastern Time (US & Canada)
569,698,117,685,268,500
negative
1
Can't Tell
0.369
Delta
null
davisesq212
null
0
@JetBlue Safety might be your priority but organization clearly is not.
[0.0, 0.0]
2015-02-22 19:19:50 -0800
New York City
Eastern Time (US & Canada)
569,697,728,890,056,700
neutral
1
null
null
Delta
null
kbosspotter
null
0
@JetBlue @zakkohane pretty sure he's saying Ricoh had great service down at BOS ;) #happytohelp
null
2015-02-22 19:18:17 -0800
Logan International Airport
Atlantic Time (Canada)
569,696,862,011,133,950
negative
1
Late Flight
1
Delta
null
jabeblanchard
null
0
@JetBlue #611 from JFK to LAS still delayed?
[40.775248, -74.48253909]
2015-02-22 19:14:51 -0800
Right Coast
Eastern Time (US & Canada)
569,696,663,742,365,700
negative
1
Bad Flight
0.6448
Delta
null
CamAsMyWitness
null
0
@JetBlue the lack of TV made it rough, that's literally why I picked y'all over the competitors.
null
2015-02-22 19:14:03 -0800
Hardly home but always reppin #562
Mountain Time (US & Canada)
569,693,923,183,972,350
negative
1
Can't Tell
1
Delta
null
charlotteparler
null
0
@JetBlue But not reddit? I work for the site and this is ridiculous.
null
2015-02-22 19:03:10 -0800
Brooklyn NY.
Central Time (US & Canada)
569,692,158,287,962,100
positive
1
null
null
Delta
null
lisandramaioli
null
0
@JetBlue THANK YOU! I am your new big fan :)
null
2015-02-22 18:56:09 -0800
Los Angeles, California
Monterrey
569,691,489,179,021,300
positive
1
null
null
Delta
null
jillianfitzger1
null
0
@JetBlue I do! The best airline wifi ever. Thank you!
null
2015-02-22 18:53:30 -0800
null
null
569,690,317,869,330,400
neutral
0.6701
null
null
Delta
null
leighericam
null
0
@JetBlue you just tight that you're #59 on the world's best airlines list & @VirginAtlantic is ranked higher! @VirginAtlantic here I come!
null
2015-02-22 18:48:50 -0800
NYC | NOLA
null
569,687,874,288,914,400
negative
1
Customer Service Issue
0.3439
Delta
null
HayesGirl_
null
0
@JetBlue i only take jetblue to travel and i have to go to maimi next year but you guys dont go to maimi😭 why dont you guys go to maimi???
null
2015-02-22 18:39:08 -0800
null
null
569,687,244,031,852,540
neutral
1
null
null
Delta
null
calengerich
null
0
@JetBlue such a bummer. But I understand it's a business deal. Thanks for answering me! Much less sad now.
[40.77844416, -73.87477197]
2015-02-22 18:36:37 -0800
New York, NY
Tokyo
569,686,510,108,344,300
negative
1
Customer Service Issue
0.6568
Delta
null
leighericam
null
0
@JetBlue aka take stuff out of the checked bag! Then just carry on the extra weight. For someone just had shoulder surgery that's just no
null
2015-02-22 18:33:42 -0800
NYC | NOLA
null
569,686,267,354,599,400
positive
0.6831
null
null
Delta
null
bonniebethburke
null
0
@JetBlue pilot: "Don't worry folks there's a backup for the backup for every part of this plane." Thanks guy
null
2015-02-22 18:32:45 -0800
Austin + Brooklyn
Eastern Time (US & Canada)
569,685,767,527,596,000
negative
0.6652
Can't Tell
0.6652
Delta
null
charlotteparler
null
0
@JetBlue Can you take @Cosmopolitan off your blacklist... trying to work :(
null
2015-02-22 18:30:45 -0800
Brooklyn NY.
Central Time (US & Canada)
569,685,692,038,557,700
negative
1
Can't Tell
0.6832
Delta
null
arthurhasher
null
0
@JetBlue "Goodwill" now at $125.00. $27,000 x ? = Fine Still want your new CEO to make a public apology to all passengers of flight 136
null
2015-02-22 18:30:27 -0800
Long Island - Arizona
null
569,685,194,908,819,460
negative
0.6603
Late Flight
0.6603
Delta
null
BritC2
null
0
@JetBlue thank you! Hopefully it's soon! We are supposed to leave at 11:23
null
2015-02-22 18:28:29 -0800
null
Eastern Time (US & Canada)
569,685,096,527,056,900
positive
1
null
null
Delta
null
mariambueno
null
0
@JetBlue thank you!
null
2015-02-22 18:28:05 -0800
null
Quito
569,684,947,151,093,760
positive
1
null
null
Delta
null
pdeverak
null
0
@JetBlue awesome
null
2015-02-22 18:27:30 -0800
San Francisco, California
Greenland
569,683,696,422,244,350
neutral
1
null
null
Delta
null
coolman13355
null
0
@JetBlue okay so anything using contactless EMV should work, just your internal testing and training is currently Apple Pay specific?
null
2015-02-22 18:22:32 -0800
Texas
Central Time (US & Canada)
569,683,558,081,687,550
negative
1
Bad Flight
0.3353
Delta
null
BritC2
null
0
@JetBlue hard when you're with your younger siblings and cousin and they just want to go on the airplane. We should get better than this
null
2015-02-22 18:21:59 -0800
null
Eastern Time (US & Canada)
569,683,366,632,493,060
negative
0.6788
Flight Attendant Complaints
0.3879
Delta
null
pdeverak
null
0
@JetBlue had a potentially stressful situation in reFlight Booking Problems a flight which she diffused and helped make awesome!
null
2015-02-22 18:21:13 -0800
San Francisco, California
Greenland
569,682,277,111,889,900
negative
1
Can't Tell
0.6667
Delta
null
leighericam
null
0
@JetBlue even tho the extra 5 lbs are still going on the plane, just as a carry on. Where is the sense? What do you say to fat people?
null
2015-02-22 18:16:53 -0800
NYC | NOLA
null
569,679,888,682,061,800
negative
1
Can't Tell
0.6384
Delta
null
leighericam
null
0
@JetBlue I thought being a mosaic member had 'perks' the best part is instead of checking the extra 5lbs I'm carrying it on 😒
null
2015-02-22 18:07:24 -0800
NYC | NOLA
null