tweet_id int64 567,588,279B 570,310,600B | airline_sentiment stringclasses 3
values | airline_sentiment_confidence float64 0.34 1 | negativereason stringclasses 10
values | negativereason_confidence float64 0 1 ⌀ | airline stringclasses 6
values | airline_sentiment_gold stringclasses 3
values | name stringlengths 2 19 | negativereason_gold stringclasses 13
values | retweet_count int64 0 44 | text stringlengths 12 186 | tweet_coord stringlengths 10 28 ⌀ | tweet_created stringlengths 25 25 | tweet_location stringlengths 1 34 ⌀ | user_timezone stringlengths 3 27 ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,679,240,586,764,300 | negative | 1 | Can't Tell | 0.7127 | Delta | null | leighericam | null | 0 | @JetBlue are yall going bankrupt or is inflation just really bad these days? You went from $50 to $120 for overweight fees! Outrageous | null | 2015-02-22 18:04:49 -0800 | NYC | NOLA | null |
569,678,931,785,228,300 | negative | 0.6366 | Bad Flight | 0.3458 | Delta | null | gregalprin | null | 0 | @JetBlue if only the show was on the flight. No ABC. Oh well. I'll live. #nexttime #andthewinneris... | null | 2015-02-22 18:03:36 -0800 | NYC | Eastern Time (US & Canada) |
569,678,787,383,857,150 | negative | 1 | Can't Tell | 1 | Delta | null | cbogie | null | 0 | @JetBlue ill call in the morning. too upset right now. | [40.64797296, -73.77939249] | 2015-02-22 18:03:01 -0800 | indoors | Pacific Time (US & Canada) |
569,678,058,199,732,200 | negative | 1 | Late Flight | 0.7026 | Delta | null | mariambueno | null | 0 | @JetBlue im still waiting??? No answer!! | null | 2015-02-22 18:00:07 -0800 | null | Quito |
569,676,138,253,049,860 | positive | 0.6838 | null | null | Delta | null | dhp214 | null | 0 | @JetBlue Ok. Thanks for your help. | null | 2015-02-22 17:52:30 -0800 | New York | Eastern Time (US & Canada) |
569,675,848,770,408,450 | positive | 1 | null | null | Delta | null | StephanieHC85 | null | 0 | @JetBlue Love you guys😍😍😍 http://t.co/3X9NRUOvtS | null | 2015-02-22 17:51:21 -0800 | Mexico-Colombia | null |
569,675,498,873,159,700 | negative | 1 | Cancelled Flight | 1 | Delta | null | LuljetaTrupi | null | 0 | @JetBlue the amount of money I spent on hotels for a WEEK bc of flight Cancelled Flightlation, another flight doesn't make up for the money lost. | null | 2015-02-22 17:49:57 -0800 | LA/NY | Pacific Time (US & Canada) |
569,674,356,915,347,460 | negative | 1 | Late Flight | 1 | Delta | null | paulinceptor | null | 0 | @JetBlue being told JFK had a 5 hour delay this AM which is reason for my delay now. It can't be that hard to notify with 12 hours notice | null | 2015-02-22 17:45:25 -0800 | null | Eastern Time (US & Canada) |
569,674,349,734,711,300 | negative | 1 | Can't Tell | 0.3444 | Delta | null | cbogie | null | 0 | @JetBlue by far the worst airline in terms of service at jfk. | [40.64602261, -73.7762935] | 2015-02-22 17:45:23 -0800 | indoors | Pacific Time (US & Canada) |
569,674,104,913,014,800 | negative | 1 | Late Flight | 0.6401 | Delta | null | AristidesPN | null | 0 | Keep Waiting, time does not cost anything for @JetBlue hundreds people how payed thousand dollars with no feedback http://t.co/Ji2pg4gom9 | null | 2015-02-22 17:44:25 -0800 | ÜT: 18.463449,-70.003608 | Quito |
569,672,563,506,458,600 | positive | 1 | null | null | Delta | null | nooshies | null | 0 | @JetBlue you're still the best | null | 2015-02-22 17:38:17 -0800 | Boston, MA | Eastern Time (US & Canada) |
569,672,510,565,969,900 | positive | 0.67 | null | null | Delta | null | nooshies | null | 0 | @JetBlue @ABCNetwork please give JetBlue all the permissions in the world! I'm missing the oscars right now, and it's awful #whyabcwhy | null | 2015-02-22 17:38:05 -0800 | Boston, MA | Eastern Time (US & Canada) |
569,672,477,967,835,140 | negative | 1 | Late Flight | 1 | Delta | null | dhp214 | null | 0 | @JetBlue Thanks. So the delay was the result of scheduling issues more than weather reLate Flightd problems? | null | 2015-02-22 17:37:57 -0800 | New York | Eastern Time (US & Canada) |
569,672,448,716,742,660 | neutral | 0.6713 | null | 0 | Delta | null | Tee_peterson | null | 0 | @JetBlue @shannonwoodward I'll be checking often. Most probably when they hand the oscars out to the nerds, geeks and badly dressed. | null | 2015-02-22 17:37:50 -0800 | Canadian planted in USA | null |
569,672,099,704,508,400 | negative | 1 | Late Flight | 0.6571 | Delta | null | paulinceptor | null | 0 | @JetBlue I am less concerned about the delay than I am about not being notified until I looked at the board that my flight was delayed | null | 2015-02-22 17:36:27 -0800 | null | Eastern Time (US & Canada) |
569,672,010,734,968,800 | positive | 1 | null | null | Delta | null | Penguins_66 | null | 0 | @JetBlue Thanks! I made it 😃 | null | 2015-02-22 17:36:06 -0800 | null | Central Time (US & Canada) |
569,671,981,852,799,000 | negative | 1 | Flight Attendant Complaints | 0.3477 | Delta | null | SaulFernandezS | null | 0 | @JetBlue after boarding flight 0510, the captain informs that he could exceed the16 hrs regulation and turned the plane around. Incredible! | null | 2015-02-22 17:35:59 -0800 | null | Santiago |
569,671,435,309,809,660 | positive | 1 | null | null | Delta | null | twofishtacos | null | 0 | @JetBlue thanks for the quick response! Fingers crossed the plane gets here then | null | 2015-02-22 17:33:48 -0800 | New York City | Eastern Time (US & Canada) |
569,671,231,001,092,100 | negative | 1 | Customer Service Issue | 0.6699 | Delta | null | malbeckford | null | 1 | @JetBlue @julesdameron "Considering?" #Accessibility is an absolute MUST! #Equality | null | 2015-02-22 17:33:00 -0800 | null | null |
569,671,173,136,637,950 | negative | 1 | Bad Flight | 0.6925 | Delta | null | nooshies | null | 0 | @JetBlue how do we watch the oscars though right now?! No abc on flight :( #missingtheoscars | null | 2015-02-22 17:32:46 -0800 | Boston, MA | Eastern Time (US & Canada) |
569,671,000,486,502,400 | positive | 0.6368 | null | null | Delta | null | WyattTweets | null | 0 | @JetBlue Thank you. Fingers crossed. | null | 2015-02-22 17:32:05 -0800 | New York | Eastern Time (US & Canada) |
569,670,844,047,192,060 | negative | 0.6724 | Cancelled Flight | 0.3492 | Delta | null | joshmirm | null | 0 | .@JetBlue ooookay @ABC that's silly of you. guess we're "watching" the oscars purely on Twitter reactions tonight. #oscars | null | 2015-02-22 17:31:27 -0800 | Brooklyn | Central Time (US & Canada) |
569,670,407,709,544,450 | negative | 0.6669 | Can't Tell | 0.3735 | Delta | null | coolman13355 | null | 0 | @JetBlue I've heard your new in flight tap to pay readers accept ONLY Apple Pay. I thought that was impossible & certainly not EMV compliant | null | 2015-02-22 17:29:43 -0800 | Texas | Central Time (US & Canada) |
569,670,228,713,578,500 | neutral | 0.6462 | null | null | Delta | null | nooshies | null | 0 | @JetBlue you're taking me to New Orleans in two weeks so I'll picture that while I shiver #forevercold | null | 2015-02-22 17:29:01 -0800 | Boston, MA | Eastern Time (US & Canada) |
569,669,991,450,185,700 | neutral | 0.6926 | null | null | Delta | null | dhp214 | null | 0 | @JetBlue We're flight 1472 FFL to LGA. Scheduled departure 8:15p. | null | 2015-02-22 17:28:04 -0800 | New York | Eastern Time (US & Canada) |
569,669,129,130,647,550 | negative | 1 | Late Flight | 1 | Delta | null | paulinceptor | null | 0 | @JetBlue 2nd time in a row a flight out of jfk a disaster. Last time I wasn't allowed to fly stndby, now a 2 hour delay w/out notification | null | 2015-02-22 17:24:38 -0800 | null | Eastern Time (US & Canada) |
569,669,059,941,261,300 | negative | 1 | longlines | 0.6695 | Delta | null | AristidesPN | null | 0 | @JetBlue oh right! Me and hundred people arrived back to the same gate we left minutes ago in SDQ http://t.co/7gB0hgW51t | null | 2015-02-22 17:24:22 -0800 | ÜT: 18.463449,-70.003608 | Quito |
569,668,818,253,053,950 | negative | 1 | Late Flight | 1 | Delta | null | dhp214 | null | 0 | @JetBlue. A bunch of flights are delayed from FFL to Northeast destinations. No announcements at the gate. What's going on? | null | 2015-02-22 17:23:24 -0800 | New York | Eastern Time (US & Canada) |
569,668,536,966,053,900 | negative | 1 | longlines | 0.3444 | Delta | null | SaulFernandezS | null | 0 | @jetblue I'm dissapointed in the way paseengers on flight 0510 in Santo Domingo have been treated. 9hrs to board the plane and no info given | null | 2015-02-22 17:22:17 -0800 | null | Santiago |
569,668,144,198,848,500 | neutral | 1 | null | null | Delta | null | shannonwoodward | null | 3 | @JetBlue id appreciate that. Would also you mind contacting the pilot of my flight and request that I be allowed to announce over intercom? | null | 2015-02-22 17:20:44 -0800 | Los Angeles, CA | Arizona |
569,667,821,455,708,160 | neutral | 0.6442 | null | 0 | Delta | null | JetBlue | null | 1 | @shannonwoodward If you want, we can keep you updated on who's wearing who, & who's with who, & who wins what. We're nice like that. ;) | null | 2015-02-22 17:19:27 -0800 | 1-800-JETBLUE | Eastern Time (US & Canada) |
569,667,688,743,764,000 | negative | 1 | Lost Luggage | 1 | Delta | null | TomNaro | null | 0 | @JetBlue I did. They have no idea where it is. | null | 2015-02-22 17:18:55 -0800 | null | null |
569,666,892,882,952,200 | negative | 1 | Can't Tell | 0.3724 | Delta | null | Penguins_66 | null | 0 | @JetBlue thanks but still annoying. Especially if I miss my flight. 😉 Can I tweet at the TSA?? | null | 2015-02-22 17:15:45 -0800 | null | Central Time (US & Canada) |
569,666,838,340,210,700 | negative | 1 | Lost Luggage | 1 | Delta | null | TomNaro | null | 0 | @JetBlue hey JetBlue. Still waiting to hear where you lost my 9'8" surfboard between JFK and BQN airports. | null | 2015-02-22 17:15:32 -0800 | null | null |
569,666,455,114,903,550 | negative | 0.3505 | Can't Tell | 0.3505 | Delta | null | shannonwoodward | null | 0 | @JetBlue your gif game is strong. | null | 2015-02-22 17:14:01 -0800 | Los Angeles, CA | Arizona |
569,666,011,147,821,060 | negative | 1 | Can't Tell | 0.3704 | Delta | null | AristidesPN | null | 0 | @JetBlue well but for now the only thng we can do is wait for someone to explain us the situation with responsibility http://t.co/ML1JaCpmch | null | 2015-02-22 17:12:15 -0800 | ÜT: 18.463449,-70.003608 | Quito |
569,665,766,628,286,460 | negative | 1 | Late Flight | 1 | Delta | null | twofishtacos | null | 0 | @JetBlue flight 98 DEN to JFK already 2hrs delayed. Any idea how that might change again due to weather forecast etc? | null | 2015-02-22 17:11:17 -0800 | New York City | Eastern Time (US & Canada) |
569,665,692,770,967,550 | negative | 0.6947 | Customer Service Issue | 0.6947 | Delta | null | Penguins_66 | null | 0 | @JetBlue Why close prechk at 8PM on a Sunday at JFK? #annoying | null | 2015-02-22 17:10:59 -0800 | null | Central Time (US & Canada) |
569,664,636,179,476,500 | negative | 1 | Customer Service Issue | 0.6779 | Delta | null | mariambueno | null | 0 | @JetBlue your crew didn't say it was about safety. If they say that I was glad to stay ... Check the information you give to the costumers | null | 2015-02-22 17:06:47 -0800 | null | Quito |
569,662,513,111,023,600 | negative | 1 | Can't Tell | 0.6891 | Delta | null | davisesq212 | null | 0 | @JetBlue you quite possibly ruined my entire first day in South Florida bc of your disorganization. #GetItTogether | null | 2015-02-22 16:58:21 -0800 | New York City | Eastern Time (US & Canada) |
569,661,069,913,821,200 | negative | 1 | Customer Service Issue | 1 | Delta | null | aaronkinnari | null | 0 | @JetBlue I'm going to write a post on @Medium about the experience. Your customer service has tanked. #JetBlue | null | 2015-02-22 16:52:37 -0800 | Gotham | Quito |
569,660,111,976,689,660 | negative | 1 | Customer Service Issue | 0.6752 | Delta | null | arthurhasher | null | 0 | @JetBlue Still no response from CEO. I guess he is at the Oscars. I bet his flight was on time. #JUSTWRONG | null | 2015-02-22 16:48:49 -0800 | Long Island - Arizona | null |
569,659,637,575,917,600 | negative | 0.6491 | Customer Service Issue | 0.6491 | Delta | null | aaronkinnari | null | 0 | @JetBlue okay. Names of SJ crew are Alamo, Tatiana. Keep telling me to hold, then leave desk. Ali told me he couldn't help bc going on break | null | 2015-02-22 16:46:56 -0800 | Gotham | Quito |
569,659,473,804,947,460 | positive | 0.6407 | null | null | Delta | null | jennielin | null | 0 | @JetBlue aha, ok. Thanks! Was worried there might not be a seat at all :) Will do it at the airport tomorrow then! | null | 2015-02-22 16:46:16 -0800 | San Francisco, CA | Pacific Time (US & Canada) |
569,658,903,044,218,900 | negative | 1 | Late Flight | 0.6739 | Delta | null | aaronkinnari | null | 0 | @JetBlue that is a stock response. Delays not as frustrating as poor cust serv & being told by 3 ppl to wait & they'd come back but did not. | null | 2015-02-22 16:44:00 -0800 | Gotham | Quito |
569,658,058,546,286,600 | neutral | 0.6807 | null | null | Delta | null | zakkohane | null | 0 | @JetBlue Ricoh Smith at BOS provided oust and service | null | 2015-02-22 16:40:39 -0800 | null | Quito |
569,657,725,304,610,800 | negative | 1 | Late Flight | 1 | Delta | null | aaronkinnari | null | 0 | @JetBlue 4 hr delay on flight to JFK via Tampa & worst customer service in San Juan airport. This after app not working all day. | null | 2015-02-22 16:39:20 -0800 | Gotham | Quito |
569,655,420,962,238,460 | negative | 1 | Lost Luggage | 0.6517 | Delta | null | scoremoresales | null | 0 | @JetBlue just please get my luggage from #2070 onto carousel 5 / Logan Airport and I'll be able to go home! | null | 2015-02-22 16:30:10 -0800 | Boston, MA | Eastern Time (US & Canada) |
569,655,262,765,719,550 | negative | 1 | Flight Booking Problems | 1 | Delta | null | jennielin | null | 0 | @JetBlue what happens when I have a confirmed flight but no seat available during online checkin except for Even More Space upgrades? | null | 2015-02-22 16:29:32 -0800 | San Francisco, CA | Pacific Time (US & Canada) |
569,652,510,794,887,200 | negative | 1 | Late Flight | 0.6332 | Delta | null | jessbutl | null | 0 | @JetBlue thanks for the response. Just been waiting for 5 hours and really frustrated. Seems like no one at JetBlue is concerned. | null | 2015-02-22 16:18:36 -0800 | Brooklyn, NY | null |
569,650,936,911,683,600 | negative | 0.6633 | Late Flight | 0.6633 | Delta | null | jessbutl | null | 0 | @JetBlue Tx for the info. Just don't understand why you couldn't accurately estimate departure time earlier. Weather in ny is fine now. | null | 2015-02-22 16:12:21 -0800 | Brooklyn, NY | null |
569,650,612,545,187,840 | neutral | 1 | null | null | Delta | null | DaniellaS_Melo | null | 0 | @JetBlue hey me and my family have questions on a trip to Disney world that we are doing in April . Please follow me so I could dm you guys | null | 2015-02-22 16:11:04 -0800 | NYC ❄️ / COL | Eastern Time (US & Canada) |
569,650,423,318,982,660 | positive | 0.6571 | null | null | Delta | null | FinleyBklynCFS | null | 0 | “@JetBlue: @FinleyBklynCFS So glad to hear. Thanks for sharing the video.” Me and JetBlue are #BFF 🙏 | null | 2015-02-22 16:10:19 -0800 | null | Central Time (US & Canada) |
569,648,753,357,037,600 | neutral | 0.6536 | null | 0 | Delta | null | cwolicki | null | 0 | @JetBlue no m'good. Just get me home | null | 2015-02-22 16:03:41 -0800 | Boston | Eastern Time (US & Canada) |
569,648,229,295,329,300 | positive | 1 | null | null | Delta | null | Scott66Ash | null | 0 | @JetBlue thanks for the response. We are hopeful. | null | 2015-02-22 16:01:36 -0800 | null | Atlantic Time (Canada) |
569,647,396,940,075,000 | negative | 0.671 | Late Flight | 0.671 | Delta | null | jessbutl | null | 0 | @JetBlue Update please on why flight 2601 continues to be further delayed | null | 2015-02-22 15:58:17 -0800 | Brooklyn, NY | null |
569,647,169,084,526,600 | neutral | 1 | null | null | Delta | null | cwolicki | null | 0 | @JetBlue ok, tx. Will tell the guy sitting next to me at the gate | null | 2015-02-22 15:57:23 -0800 | Boston | Eastern Time (US & Canada) |
569,646,982,282,612,740 | negative | 1 | Customer Service Issue | 0.6967 | Delta | null | gpsomo | null | 0 | @JetBlue thank you for not even coming with a solution. Great service I might say...as a TrueBlue member I am totally dissatisfied...thanks | null | 2015-02-22 15:56:38 -0800 | New York | null |
569,646,269,221,773,300 | negative | 0.6947 | Late Flight | 0.6947 | Delta | null | DJCASTANEDA | null | 0 | @JetBlue all day | null | 2015-02-22 15:53:48 -0800 | REVERE MA | Quito |
569,646,184,005,894,140 | negative | 1 | Late Flight | 1 | Delta | null | Scott66Ash | null | 0 | @JetBlue how about free wifi on flt 1254 out of PBI to make up for 2.5 hr delay? Treat us right. | null | 2015-02-22 15:53:28 -0800 | null | Atlantic Time (Canada) |
569,646,004,254,998,500 | negative | 1 | Late Flight | 1 | Delta | null | cwolicki | null | 0 | @JetBlue why is flight 1106 delayed out to NY? Same problem? | null | 2015-02-22 15:52:45 -0800 | Boston | Eastern Time (US & Canada) |
569,645,522,363,011,100 | neutral | 1 | null | null | Delta | null | GinaMarie_F | null | 0 | @JetBlue Is that a guarantee? We'll see about that tomorrow morning when I have to fight for a seat. | [40.61883222, -74.015404] | 2015-02-22 15:50:50 -0800 | Brooklyn =) | Eastern Time (US & Canada) |
569,645,505,950,695,400 | negative | 0.6102 | Late Flight | 0.6102 | Delta | null | cwolicki | null | 0 | @JetBlue thanks for the update. 'Preciate it. Hope it gets here. Been delayed 2 days getting back | null | 2015-02-22 15:50:46 -0800 | Boston | Eastern Time (US & Canada) |
569,644,675,352,662,000 | negative | 0.7013 | Lost Luggage | 0.7013 | Delta | null | WyattTweets | null | 0 | @JetBlue yes. They are working on it. Hoping bag is on the next flight and will deliver home... | null | 2015-02-22 15:47:28 -0800 | New York | Eastern Time (US & Canada) |
569,644,634,386,911,200 | negative | 1 | Can't Tell | 0.7065 | Delta | null | GinaMarie_F | null | 0 | @JetBlue WELL...my paid tickets have NO assigned seats at all. So essentially I won't be on this flight unless I pay more. | [40.61884429, -74.0153922] | 2015-02-22 15:47:18 -0800 | Brooklyn =) | Eastern Time (US & Canada) |
569,643,287,918,845,950 | negative | 0.6838 | Customer Service Issue | 0.6838 | Delta | null | GinaMarie_F | null | 0 | @JetBlue If seats aren't guaranteed why do we pay for them? when I called the rep said some other people booked our seats. | [40.61878764, -74.01544319] | 2015-02-22 15:41:57 -0800 | Brooklyn =) | Eastern Time (US & Canada) |
569,642,730,932,064,260 | positive | 1 | null | null | Delta | null | raybomurphy | null | 0 | @JetBlue thank you for the refund of the change fee for a recent flight affected by our bizarre winter. Excellent customer service and focus | null | 2015-02-22 15:39:45 -0800 | null | null |
569,642,569,203,904,500 | negative | 0.6593 | Can't Tell | 0.3407 | Delta | null | GinaMarie_F | null | 0 | @JetBlue yes, please get me the seats we paid for. | [40.61886457, -74.01535789] | 2015-02-22 15:39:06 -0800 | Brooklyn =) | Eastern Time (US & Canada) |
569,640,193,931,612,160 | negative | 0.6634 | Late Flight | 0.6634 | Delta | null | arthurhasher | null | 0 | @JetBlue Flight 136 departs 2:14 AM Finally!!! Arrived JFK with no psgrs at 5:39 PM. That's a long flight. AKA BUS http://t.co/KfKjF1ZtGi | null | 2015-02-22 15:29:40 -0800 | Long Island - Arizona | null |
569,638,848,214,507,500 | positive | 1 | null | null | Delta | null | oggito17 | null | 0 | @JetBlue thanks for help. Can't wait to travel with! And get out of the snow. | null | 2015-02-22 15:24:19 -0800 | Merrimack NH | null |
569,638,521,817,968,640 | neutral | 1 | null | null | Delta | null | sicula | null | 0 | @JetBlue Help - I left my Nikon camera under the seat in front of me. What do I do? | [40.79874419, -73.82756667] | 2015-02-22 15:23:01 -0800 | Stratford, CT | Eastern Time (US & Canada) |
569,636,980,612,427,800 | negative | 1 | Customer Service Issue | 1 | Delta | null | Crimson_Zombie | null | 0 | @JetBlue I hope your customer service reps are as reliable/friendly as they usually are, so far you are not living up to your + rep/exper. | [40.6466862, -73.7769539] | 2015-02-22 15:16:54 -0800 | Chicago | null |
569,634,891,857,600,500 | neutral | 1 | null | null | Delta | null | thatjonparsons | null | 0 | @jetblue the man with the smell left nd now there's this stupid girl asking me questions. can yall help. | null | 2015-02-22 15:08:36 -0800 | massachusetts yall~~~~~~~簡単に行く | Atlantic Time (Canada) |
569,634,729,324,122,100 | negative | 0.6599 | Customer Service Issue | 0.3515 | Delta | null | SibleyStepsOut | null | 0 | FYI, @JetBlue: The last email response - "we undrstnd this wasnt best 4 you" -but hope 2 wlcm u back onbrd N the future... nice touch. lol | null | 2015-02-22 15:07:57 -0800 | Washington DC Metro | Eastern Time (US & Canada) |
569,634,575,653,183,500 | neutral | 1 | null | null | Delta | null | rambinasaurus | null | 0 | @JetBlue I think I have it selected already ☺️ | null | 2015-02-22 15:07:20 -0800 | null | Atlantic Time (Canada) |
569,633,643,821,441,000 | negative | 1 | Cancelled Flight | 0.6807 | Delta | null | AIMPortW | null | 0 | @JetBlue last flight was Cancelled Flightled, then it was 2 hours to change a light bulb, now sitting here waiting for maintenance. Unreal. | null | 2015-02-22 15:03:38 -0800 | null | null |
569,633,562,879,619,100 | positive | 0.6711 | null | null | Delta | null | Tom_Constantin | null | 0 | @JetBlue thanks for answering my questions! | null | 2015-02-22 15:03:19 -0800 | 3Ø4 | Quito |
569,633,484,333,051,900 | neutral | 0.3398 | null | 0 | Delta | null | AIMPortW | null | 0 | @JetBlue that wasn't delayed or cabcelled | null | 2015-02-22 15:03:00 -0800 | null | null |
569,633,393,673,150,460 | negative | 1 | Can't Tell | 1 | Delta | null | AIMPortW | null | 0 | @JetBlue I have to say that JetBlue has officially lost a customer. What a waste of all the points I have too! I am yet to be in a flight.. | null | 2015-02-22 15:02:38 -0800 | null | null |
569,633,257,689,518,100 | negative | 1 | Bad Flight | 0.3579 | Delta | null | arthurhasher | null | 0 | @Jetblue I will keep on tweeting until your CEO answers and personally apologizes to my wife and the passengers of flight 136. Just Wrong!! | null | 2015-02-22 15:02:06 -0800 | Long Island - Arizona | null |
569,633,166,031,511,550 | negative | 1 | Can't Tell | 1 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue I think it's safe to say that after 25 years of loyal #JetBlue flying we are officially DONE. #Byebyejetblue | null | 2015-02-22 15:01:44 -0800 | null | null |
569,633,036,251,340,800 | neutral | 1 | null | null | Delta | null | rambinasaurus | null | 0 | @JetBlue I have someone driving me, it's best to get a wheelchair once I get inside? | null | 2015-02-22 15:01:13 -0800 | null | Atlantic Time (Canada) |
569,632,594,221,867,000 | neutral | 1 | null | null | Delta | null | amberfav | null | 0 | @JetBlue finally! Finally! | null | 2015-02-22 14:59:28 -0800 | null | Central Time (US & Canada) |
569,632,519,387,099,140 | negative | 0.6421 | Bad Flight | 0.3265 | Delta | null | arthurhasher | null | 0 | @JetBlue Token $75.00 Goodwill Voucher for passengers stuck on flight 136 from Phoenix today. 3 hour mark. How about a $27,000 per passenger | null | 2015-02-22 14:59:10 -0800 | Long Island - Arizona | null |
569,630,310,779,854,850 | negative | 1 | Late Flight | 1 | Delta | null | Tom_Constantin | null | 0 | @JetBlue anything serious I should worry about? | null | 2015-02-22 14:50:23 -0800 | 3Ø4 | Quito |
569,630,240,512,876,540 | positive | 0.3715 | null | 0 | Delta | null | rambinasaurus | null | 0 | @JetBlue cool! Are there stairs at JFK? I can walk short distances but not stairs. | null | 2015-02-22 14:50:07 -0800 | null | Atlantic Time (Canada) |
569,630,160,233,873,400 | neutral | 1 | null | null | Delta | null | tomdalynh | null | 0 | @JetBlue Think about it...boarding to a chill untz untz untz....like this http://t.co/lj2lARivE0... | null | 2015-02-22 14:49:48 -0800 | Greater Boston Area | Eastern Time (US & Canada) |
569,629,537,400,696,800 | negative | 1 | Customer Service Issue | 0.3495 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue Why are you making it so freaking hard for me to say good things about you?? #jetbluefail http://t.co/v8SB0RBICx | null | 2015-02-22 14:47:19 -0800 | null | null |
569,628,922,431,873,000 | negative | 1 | Flight Attendant Complaints | 0.6922 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue Seriously, what is your solution? Who exactly will help my 5 year old if there's a problem with the plane? http://t.co/vPDRPLXj5a | null | 2015-02-22 14:44:52 -0800 | null | null |
569,628,752,231,018,500 | negative | 1 | Late Flight | 1 | Delta | null | BillChurchMedia | null | 0 | @JetBlue Your scheduling skills failed. The delay went from four hours to nearly six. Don't tell me you were snowbound in PBI. | null | 2015-02-22 14:44:12 -0800 | Sarasota, FL | Pacific Time (US & Canada) |
569,628,503,550,906,400 | neutral | 1 | null | null | Delta | null | thatjonparsons | null | 0 | @jetblue the man sitting next 2 me at the terminal has a scent tht i cant quite put my finger on. pls dnt let him sit by me on the flight. | null | 2015-02-22 14:43:13 -0800 | massachusetts yall~~~~~~~簡単に行く | Atlantic Time (Canada) |
569,628,172,842,479,600 | negative | 0.7025 | Can't Tell | 0.3702 | Delta | null | Crimson_Zombie | null | 0 | @JetBlue sadly, no! I have the app, but it also is experiencing difficulties. The flight information boards are keeping me updated. | null | 2015-02-22 14:41:54 -0800 | Chicago | null |
569,628,159,085,301,760 | negative | 1 | Flight Attendant Complaints | 0.3578 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue This is absurd. Should a stranger help my kids if there's a problem? #jetblue http://t.co/LAiGgef9Kj | null | 2015-02-22 14:41:50 -0800 | null | null |
569,628,053,648,904,200 | neutral | 0.633 | null | 0 | Delta | null | rambinasaurus | null | 0 | @JetBlue I have a disabled seat in row 6 do I get to board earlier? | null | 2015-02-22 14:41:25 -0800 | null | Atlantic Time (Canada) |
569,627,907,871,502,340 | negative | 1 | Lost Luggage | 0.6659 | Delta | null | ericnax | null | 0 | @JetBlue, thanks for not guarantee that you can not deli ever my bags to my hotel, when bag missed connection. #sFO #customerservicenot | null | 2015-02-22 14:40:51 -0800 | null | Eastern Time (US & Canada) |
569,627,675,557,384,200 | neutral | 0.672 | null | 0 | Delta | null | Tom_Constantin | null | 0 | @JetBlue flight 2008 | null | 2015-02-22 14:39:55 -0800 | 3Ø4 | Quito |
569,627,624,617,611,260 | neutral | 0.6591 | null | 0 | Delta | null | Tom_Constantin | null | 0 | @JetBlue Pittsburgh | null | 2015-02-22 14:39:43 -0800 | 3Ø4 | Quito |
569,627,374,674,964,500 | negative | 1 | Bad Flight | 0.7033 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue you're lucky we're still flying you after today's landing gear failure. Get your act together and help us sit with our kids! | null | 2015-02-22 14:38:43 -0800 | null | null |
569,627,273,407,569,900 | negative | 1 | Customer Service Issue | 0.6804 | Delta | null | gpsomo | null | 0 | @JetBlue so the prefference option is not something that you honor? So why having it as one of the services if not applied? | null | 2015-02-22 14:38:19 -0800 | New York | null |
569,626,884,549,578,750 | negative | 1 | Flight Booking Problems | 0.6838 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue if you want to be helpful, find us a seat. Don't quote terms and conditions. #jetbluefail | null | 2015-02-22 14:36:47 -0800 | null | null |
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