tweet_id int64 567,588,279B 570,310,600B | airline_sentiment stringclasses 3
values | airline_sentiment_confidence float64 0.34 1 | negativereason stringclasses 10
values | negativereason_confidence float64 0 1 ⌀ | airline stringclasses 6
values | airline_sentiment_gold stringclasses 3
values | name stringlengths 2 19 | negativereason_gold stringclasses 13
values | retweet_count int64 0 44 | text stringlengths 12 186 | tweet_coord stringlengths 10 28 ⌀ | tweet_created stringlengths 25 25 | tweet_location stringlengths 1 34 ⌀ | user_timezone stringlengths 3 27 ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,626,613,664,653,300 | negative | 0.6838 | Bad Flight | 0.6838 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue do you REALLY think it's okay to sit kids away from parents?! Srsly?! Esp after your landing gear failure?? http://t.co/x6SYW3MDVu | null | 2015-02-22 14:35:42 -0800 | null | null |
569,625,782,181,617,660 | negative | 1 | Bad Flight | 0.3586 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue they absolutely guaranteed us we would sit with our kids. Your "terms" response is insulting. #jetblue | null | 2015-02-22 14:32:24 -0800 | null | null |
569,625,606,536,732,700 | neutral | 0.663 | null | null | Delta | null | rambinasaurus | null | 0 | @JetBlue flight 1025 JFK to TPA 8:05am on Saturday! One way ticket! | null | 2015-02-22 14:31:42 -0800 | null | Atlantic Time (Canada) |
569,624,621,047,111,700 | negative | 1 | Late Flight | 1 | Delta | null | BillChurchMedia | null | 0 | @JetBlue What's your excuse this time for 1117 delay from LGA to TPA? I know the plane is in the air. | null | 2015-02-22 14:27:47 -0800 | Sarasota, FL | Pacific Time (US & Canada) |
569,624,091,646,431,200 | negative | 1 | Customer Service Issue | 1 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue if you can't guarantee parents will sit with their children, don't sell tickets with that promise! #jetblue http://t.co/HDoXiM6NZ2 | null | 2015-02-22 14:25:41 -0800 | null | null |
569,623,948,767,268,860 | negative | 0.6563 | Can't Tell | 0.6563 | Delta | null | TheEliad | null | 0 | @JetBlue once you go blue you don't go back | null | 2015-02-22 14:25:07 -0800 | 42.3806° N, 71.2350° W | Eastern Time (US & Canada) |
569,623,368,711,991,300 | negative | 0.6766 | Late Flight | 0.6766 | Delta | null | Tom_Constantin | null | 0 | @JetBlue why are there so many delays to north east cities? | null | 2015-02-22 14:22:48 -0800 | 3Ø4 | Quito |
569,623,248,205,430,800 | negative | 1 | Flight Attendant Complaints | 1 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue kids fly. Don't hire people who don't care about them. This guy. #jetblue http://t.co/clvlhfgUZw | null | 2015-02-22 14:22:20 -0800 | null | null |
569,622,819,283,337,200 | negative | 1 | Flight Attendant Complaints | 0.3505 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue I shouldn't be made to feel like a criminal because I want to sit near my 5 year old on a flight. #jetblue http://t.co/qgtCao1J2U | null | 2015-02-22 14:20:37 -0800 | null | null |
569,622,618,195,652,600 | negative | 0.688 | Can't Tell | 0.688 | Delta | null | Crimson_Zombie | null | 0 | @JetBlue Usually I have such a great experience with you guys? Very, very unhappy with you right now. | null | 2015-02-22 14:19:49 -0800 | Chicago | null |
569,622,447,869,304,800 | negative | 1 | Flight Attendant Complaints | 1 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue why would you hire a guy who doesn't care about the safety of children? Not remotely acceptable. http://t.co/lKFh9HYHW8 | null | 2015-02-22 14:19:09 -0800 | null | null |
569,622,389,920,641,000 | negative | 1 | Late Flight | 0.7077 | Delta | null | Crimson_Zombie | null | 0 | @JetBlue what's up? Three delays so far, resulting in over three hours of unnecessary, extra waiting. | null | 2015-02-22 14:18:55 -0800 | Chicago | null |
569,621,991,852,019,700 | positive | 1 | null | null | Delta | null | jabeblanchard | null | 0 | @JetBlue For the record, that was less than a 10-minute turnaround time for the answer from the question. JetBlue rocks! | null | 2015-02-22 14:17:20 -0800 | Right Coast | Eastern Time (US & Canada) |
569,621,840,844,464,100 | negative | 0.6771 | Flight Attendant Complaints | 0.3452 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue never had an airline refuse to help sit parents with tiny kids. But this guy is willing to do it. #JetBlue http://t.co/MzZfGqfHu2 | null | 2015-02-22 14:16:44 -0800 | null | null |
569,621,744,295,682,050 | negative | 1 | Late Flight | 1 | Delta | null | gpsomo | null | 0 | @JetBlue from San Diego with a 4 hour delay to JFK!Even you have a Amex JetBlue, even having over 50.000 travel miles, you're still nothing | null | 2015-02-22 14:16:21 -0800 | New York | null |
569,621,351,650,209,800 | negative | 0.6898 | Flight Attendant Complaints | 0.3545 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue it seems almost inconceivable that sitting a 5 year old alone is considered okay. But this guy thinks so. http://t.co/q9n6NZYSpK | null | 2015-02-22 14:14:47 -0800 | null | null |
569,621,047,353,450,500 | negative | 1 | Late Flight | 1 | Delta | null | JunkyardFiegs | null | 0 | @JetBlue Third straight time that my flight has been delayed flying with you guys. This will be my last trip with you. | [42.40805407, -88.62699707] | 2015-02-22 14:13:35 -0800 | null | Central Time (US & Canada) |
569,620,910,019,182,600 | negative | 1 | Late Flight | 1 | Delta | null | volition | null | 0 | @JetBlue you've let me down. 2:15 delay at JFK because of inbound flight from Syracuse, really? #ishouldhavedriven | null | 2015-02-22 14:13:02 -0800 | breukelen, ny | Eastern Time (US & Canada) |
569,620,873,394,696,200 | negative | 1 | Flight Attendant Complaints | 0.6846 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue a 5 year old can't sit alone on a flight. This is absurd. And this guy is a dick. #jetblue http://t.co/2HXsDP0ha4 | null | 2015-02-22 14:12:53 -0800 | null | null |
569,620,598,307,074,050 | negative | 1 | Flight Attendant Complaints | 1 | Delta | null | ThatJasonEaton | null | 0 | @JetBlue being told by this guy that he will not help us sit next to our 5 and 8 year old on the flight. #jetblue http://t.co/49FLbgzZkd | null | 2015-02-22 14:11:48 -0800 | null | null |
569,620,168,671,756,300 | neutral | 0.6376 | null | 0 | Delta | null | Ben_Harriton | null | 0 | @JetBlue of my tray table is broken what do i do? | null | 2015-02-22 14:10:05 -0800 | null | null |
569,619,984,802,054,140 | neutral | 0.3568 | null | 0 | Delta | null | jabeblanchard | null | 0 | @JetBlue Domestic. To be clear -- I do not have to sit in (your lovely) terminal, just need to be there 1 hour prior to boarding? Thanks! | null | 2015-02-22 14:09:22 -0800 | Right Coast | Eastern Time (US & Canada) |
569,618,489,788,346,400 | negative | 1 | Late Flight | 0.6204 | Delta | null | WoodyLashen | null | 0 | @JetBlue thanks for NOT! Sending me an update that our flight was delayed 3 hours. Unbelievable! | null | 2015-02-22 14:03:25 -0800 | null | Central Time (US & Canada) |
569,618,309,357,940,740 | neutral | 0.6427 | null | null | Delta | null | ChrisDonahoe | null | 0 | @JetBlue the fact that #ChrisHasMadeUsBLUSH isn't trending is how you know I'm loyal ;) | null | 2015-02-22 14:02:42 -0800 | Washington, D.C. | Quito |
569,618,014,141,751,300 | negative | 1 | Late Flight | 1 | Delta | null | BuffaloBI11 | null | 0 | @JetBlue 5 hours delayed now in hour increments? Really? & as Mosaic I still have to pay $25 to use lounge during this waste of a Sunday? | null | 2015-02-22 14:01:32 -0800 | New York / Bahamas | null |
569,617,906,390,052,860 | negative | 0.6675 | Lost Luggage | 0.6675 | Delta | null | AlisonReynolds | null | 0 | @JetBlue no, I haven't done that yet. Is that something I can do online? Thx! | null | 2015-02-22 14:01:06 -0800 | Boston, MA | Eastern Time (US & Canada) |
569,617,776,509,378,560 | neutral | 1 | null | null | Delta | null | TINKERBELLEadog | null | 1 | @JetBlue woof I'm on the red cArpet http://t.co/iIdrbLNOoX | null | 2015-02-22 14:00:35 -0800 | New York, NY | Eastern Time (US & Canada) |
569,617,259,548,708,860 | negative | 1 | Bad Flight | 1 | Delta | null | AdamJBerry | null | 0 | @JetBlue @amybruni No wifi on this flight so we can't tweet you our Oscar party pics at 37,000ft. #bluecarpet :-( SEA✈️BOS | null | 2015-02-22 13:58:32 -0800 | Provincetown Ma | Eastern Time (US & Canada) |
569,616,883,734,974,460 | negative | 1 | Late Flight | 0.6633 | Delta | null | kfunk18 | null | 0 | @JetBlue Thank you for the reply. Would've appreciated communication before checking in about the delay. JetBlue used to be my go-to | null | 2015-02-22 13:57:02 -0800 | null | Eastern Time (US & Canada) |
569,616,576,481,267,700 | neutral | 1 | null | null | Delta | null | BernardLeCroix | null | 0 | @JetBlue What confirmation number? | null | 2015-02-22 13:55:49 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,615,753,885,970,400 | negative | 1 | Customer Service Issue | 1 | Delta | null | BernardLeCroix | null | 0 | @JetBlue You also promised to change my wife's name on the account and it is also not done. WTF? | null | 2015-02-22 13:52:33 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,615,636,869,062,660 | negative | 1 | Customer Service Issue | 0.6495 | Delta | null | BernardLeCroix | null | 0 | @JetBlue You guys really suck! I just spent 40 minutes on the phone linking my credits to my account. They are still NOT there! 1/2 | null | 2015-02-22 13:52:05 -0800 | Providence, RI | Eastern Time (US & Canada) |
569,614,500,044,918,800 | positive | 0.6472 | null | null | Delta | null | ChrisDonahoe | null | 0 | @JetBlue btw, Robin Hayes is speaking at next month's @USChamber aviation summit. He ought to give a shout out to his Twitter team. You rock | null | 2015-02-22 13:47:34 -0800 | Washington, D.C. | Quito |
569,612,120,758,878,200 | neutral | 0.6889 | null | 0 | Delta | null | spark911uk | null | 0 | @JetBlue follow for DM please | [0.0, 0.0] | 2015-02-22 13:38:07 -0800 | New York City | Eastern Time (US & Canada) |
569,609,436,714,680,300 | positive | 0.6778 | null | null | Delta | null | Ketzirah | null | 0 | @JetBlue oh. And thank you for responding | null | 2015-02-22 13:27:27 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,607,909,501,472,800 | negative | 0.6932 | Late Flight | 0.6932 | Delta | null | Ketzirah | null | 0 | @JetBlue where is it coming from? I thought Tampa? | null | 2015-02-22 13:21:23 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,607,852,236,640,260 | negative | 1 | Can't Tell | 0.6706 | Delta | null | jessbutl | null | 1 | @JetBlue Good perspective. If only this safety concern had been expressed at some point before I arrived at the airport. #communicationiskey | null | 2015-02-22 13:21:09 -0800 | Brooklyn, NY | null |
569,606,966,772,940,800 | negative | 1 | Late Flight | 0.6684 | Delta | null | Ketzirah | null | 0 | @JetBlue exactly why is my flight delayed? 599 BDL to DCA? Can't seem to get an answer | null | 2015-02-22 13:17:38 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,605,593,159,352,300 | positive | 1 | null | null | Delta | null | BASRMNN | null | 0 | @JetBlue thanks. We are ticketed on stand by for flight 1970. I hope we make it out. Fingers crossed | null | 2015-02-22 13:12:10 -0800 | null | null |
569,604,507,405,037,600 | negative | 0.6427 | Flight Booking Problems | 0.3274 | Delta | null | HarmeetSM | null | 0 | @JetBlue flight from BOS - RSW tomorrow, all i need is my wife + 3yr old to sit together, but no option when checking in. | null | 2015-02-22 13:07:51 -0800 | null | null |
569,604,469,324,967,940 | neutral | 1 | null | null | Delta | null | spark911uk | null | 0 | @JetBlue is your partnership with Hawaiian live? Earn Hawaiian miles flying Jetblue ? IF so, how do I add @HawaiianAir to my JB Flight Booking Problems ? | [0.0, 0.0] | 2015-02-22 13:07:42 -0800 | New York City | Eastern Time (US & Canada) |
569,604,208,661,409,800 | negative | 1 | Bad Flight | 1 | Delta | null | arthurhasher | null | 0 | @JetBlue You left 175 PEOPLE on a hot plane with no ventilation for over an hour and a half and then had to bus them to JFK because of .... | null | 2015-02-22 13:06:40 -0800 | Long Island - Arizona | null |
569,604,033,083,789,300 | negative | 0.6535 | Late Flight | 0.6535 | Delta | null | ItsChristine_x | null | 0 | @JetBlue at what point in delays can I take a different flight to my destination? | null | 2015-02-22 13:05:58 -0800 | null | Eastern Time (US & Canada) |
569,603,641,767,792,640 | positive | 1 | null | null | Delta | null | djchupy | null | 0 | @JetBlue thank you guys! You are the best! 🙌✈️ | null | 2015-02-22 13:04:25 -0800 | Miami, FL | Central Time (US & Canada) |
569,603,529,888,788,500 | negative | 1 | Can't Tell | 0.6936 | Delta | null | arthurhasher | null | 0 | @JetBlue You just don't get it. It's not about the money, It's about PEOPLE!!!! How about a public apology from the president of Jet Blue. | null | 2015-02-22 13:03:58 -0800 | Long Island - Arizona | null |
569,603,273,033,945,100 | negative | 1 | Flight Booking Problems | 0.6803 | Delta | null | HarmeetSM | null | 0 | @JetBlue why, when you book a flight now, does jetblue separate a 3yr old from the mother? Isn't that a bit stupid? check-in headaches! | null | 2015-02-22 13:02:57 -0800 | null | null |
569,603,039,750,852,600 | negative | 0.6882 | Can't Tell | 0.6882 | Delta | null | libingobugle | null | 0 | @JetBlue does not fit in 140 | [0.0, 0.0] | 2015-02-22 13:02:02 -0800 | Ft. Lauderdale, FL | Eastern Time (US & Canada) |
569,603,002,278,944,800 | positive | 1 | null | null | Delta | null | stephane_vt | null | 0 | @JetBlue love it as always! | null | 2015-02-22 13:01:53 -0800 | Port-au-Prince, NYC. | Quito |
569,602,974,671,990,800 | negative | 1 | Can't Tell | 0.6705 | Delta | null | arthurhasher | null | 0 | @JetBlue You never got my wife to her destination and you expect a $75.00 "goodwill credit" will make everything hunky-dory. You blew it. | null | 2015-02-22 13:01:46 -0800 | Long Island - Arizona | null |
569,602,897,572,450,300 | negative | 1 | Late Flight | 1 | Delta | null | amberfav | null | 0 | @JetBlue every time I look at the flight status, 30 more minutes is added to the delay. How about some points for trouble?? | null | 2015-02-22 13:01:28 -0800 | null | Central Time (US & Canada) |
569,602,645,712,769,000 | neutral | 1 | null | null | Delta | null | AuthorMarcClark | null | 1 | As soon as I can, sending my son home with you Saturday. @JetBlue | null | 2015-02-22 13:00:28 -0800 | New York City | Arizona |
569,601,850,820,976,640 | negative | 1 | Late Flight | 1 | Delta | null | djchupy | null | 1 | @JetBlue hey awesome peeps, what's up with flight 1159 from Boston? Delayed 3hrs? | null | 2015-02-22 12:57:18 -0800 | Miami, FL | Central Time (US & Canada) |
569,599,590,355,173,400 | neutral | 1 | null | null | Delta | null | tyboooo314 | null | 0 | @JetBlue is there wifi on he plain | null | 2015-02-22 12:48:19 -0800 | null | null |
569,596,394,819,883,000 | positive | 1 | null | null | Delta | null | OlivierGachot | null | 11 | @JetBlue what a great experience on flight from SFO to JFK; seats, service, food, everything is top quality. I will be back. Very soon! | null | 2015-02-22 12:35:37 -0800 | Palo Alto CA | Pacific Time (US & Canada) |
569,594,354,924,425,200 | negative | 1 | Late Flight | 0.6703 | Delta | null | hrudski | null | 0 | @JetBlue Flights 1384 and 1583. I have picked up twice this week for 1583, and both times it was delayed!! 😕 | null | 2015-02-22 12:27:31 -0800 | null | null |
569,592,675,638,382,600 | negative | 1 | Late Flight | 1 | Delta | null | hrudski | null | 0 | @JetBlue What's up with delays to and from Boston today? My sister is trying to go home, and bro-in-law trying to come to RDU. Craziness! | null | 2015-02-22 12:20:51 -0800 | null | null |
569,590,527,349,252,100 | neutral | 1 | null | null | Delta | null | kessler | null | 0 | @JetBlue wondering if it's possible for my colleague and I to get on an earlier flight LAX>JFK tomorrow. Can you help? | null | 2015-02-22 12:12:18 -0800 | New York, NY | Eastern Time (US & Canada) |
569,588,667,225,927,700 | negative | 0.6697 | Lost Luggage | 0.3557 | Delta | null | uzisuzi | null | 0 | @JetBlue 118 to Boston still sitting | null | 2015-02-22 12:04:55 -0800 | #Titletown | Eastern Time (US & Canada) |
569,587,048,811,761,660 | negative | 1 | Can't Tell | 0.3516 | Delta | null | emilybholan | null | 0 | @JetBlue now we dont have enough money for parking in your garage this is your fault and im not paying for what should be 10mins into 3hrs | null | 2015-02-22 11:58:29 -0800 | N Y | null |
569,586,611,085,815,800 | neutral | 0.7012 | null | null | Delta | null | canolibean | null | 0 | @JetBlue hope so! looks nice and warm in San Juan 🌴 | null | 2015-02-22 11:56:45 -0800 | the burg nj | null |
569,586,189,776,371,700 | positive | 0.6634 | null | null | Delta | null | canolibean | null | 0 | @JetBlue thanks for replying-I feel a little better we'll see how it goes ☺️✈️ | null | 2015-02-22 11:55:04 -0800 | the burg nj | null |
569,585,827,019,399,200 | neutral | 1 | null | null | Delta | null | canolibean | null | 0 | @JetBlue I usually do-but I didn't make the Flight Booking Problems this time-that'll teach me! Yea I have that going for me at least haha | null | 2015-02-22 11:53:38 -0800 | the burg nj | null |
569,585,355,319,599,100 | negative | 1 | Lost Luggage | 0.6932 | Delta | null | emilybholan | null | 0 | @JetBlue I waited 3 hrs for my bags and my flight was only 2 hrs | null | 2015-02-22 11:51:45 -0800 | N Y | null |
569,585,203,666,161,660 | negative | 0.6848 | Customer Service Issue | 0.3486 | Delta | null | canolibean | null | 0 | @JetBlue should I bother contacting them? I already checked into my flight 😕 | null | 2015-02-22 11:51:09 -0800 | the burg nj | null |
569,584,372,820,647,940 | neutral | 0.6737 | null | 0 | Delta | null | canolibean | null | 0 | @JetBlue early last month via Expedia-there's an extra middle name and initial attached to my last name | null | 2015-02-22 11:47:51 -0800 | the burg nj | null |
569,582,603,902,128,100 | negative | 1 | Late Flight | 0.6449 | Delta | null | HaasMonte | null | 0 | @JetBlue backlog is an hour at most, this is over two! Unacceptable!! | null | 2015-02-22 11:40:49 -0800 | NYC | Quito |
569,581,303,785,328,640 | negative | 1 | Lost Luggage | 0.6509 | Delta | null | HaasMonte | null | 0 | @JetBlue your agent told us TSA didn't have a crew to get bags! | null | 2015-02-22 11:35:39 -0800 | NYC | Quito |
569,581,126,215,438,340 | positive | 1 | null | null | Delta | null | BFarraye | null | 0 | @JetBlue you guys rock! | null | 2015-02-22 11:34:57 -0800 | NYC | Quito |
569,580,460,843,651,100 | positive | 0.709 | null | null | Delta | null | BFarraye | null | 0 | @JetBlue my email is my twitter handle followed by gmail ☺👍👍 | null | 2015-02-22 11:32:18 -0800 | NYC | Quito |
569,580,001,672,237,060 | positive | 1 | null | null | Delta | null | BFarraye | null | 0 | @JetBlue Awesome! #bestairlineever | null | 2015-02-22 11:30:29 -0800 | NYC | Quito |
569,579,153,604,743,200 | negative | 1 | Flight Attendant Complaints | 0.3671 | Delta | null | HaasMonte | null | 0 | @JetBlue no baggage crew update! Your staff is incompetent with no answers after 2 hours.... | null | 2015-02-22 11:27:07 -0800 | NYC | Quito |
569,578,439,797,313,540 | neutral | 1 | null | null | Delta | null | BFarraye | null | 0 | @JetBlue the whole plane. Flight 561 from LGA to PBI http://t.co/4Ktk2hsmGy | null | 2015-02-22 11:24:16 -0800 | NYC | Quito |
569,578,296,360,378,400 | negative | 1 | Lost Luggage | 1 | Delta | null | HaasMonte | null | 0 | @JetBlue is blaming @TSA for flight 584 luggage debacle! #luggagegate | null | 2015-02-22 11:23:42 -0800 | NYC | Quito |
569,577,794,910,490,600 | negative | 0.686 | Can't Tell | 0.686 | Delta | null | BFarraye | null | 0 | @JetBlue Yoga it is. TV service seems to be down though :-(
I look forward to that do much! | [40.7740308, -73.8674526] | 2015-02-22 11:21:43 -0800 | NYC | Quito |
569,577,434,657,493,000 | neutral | 0.6575 | null | null | Delta | null | ChrisDonahoe | null | 0 | @JetBlue w/ edits: Dear @msbgu , your MBAs need better benefits. They should work for us. How can we meet them? | null | 2015-02-22 11:20:17 -0800 | Washington, D.C. | Quito |
569,577,005,278,064,640 | neutral | 0.6529 | null | null | Delta | null | PumaSF | null | 0 | @JetBlue of course I am!!✈️ | null | 2015-02-22 11:18:34 -0800 | San Francisco | Pacific Time (US & Canada) |
569,576,321,011,077,100 | negative | 1 | Can't Tell | 0.6819 | Delta | null | BillChurchMedia | null | 0 | @JetBlue You failed. That's the answer. Please don't justify otherwise. | null | 2015-02-22 11:15:51 -0800 | Sarasota, FL | Pacific Time (US & Canada) |
569,576,214,047,760,400 | negative | 1 | Late Flight | 1 | Delta | null | SedaEvis | null | 0 | @JetBlue come on! Already delayed 2+ hrs on flight 1415 as we waited for the pilot to come from Boston, now you reassign him?! Endless trip. | null | 2015-02-22 11:15:26 -0800 | New York | null |
569,576,099,018,985,500 | negative | 1 | Flight Booking Problems | 0.6667 | Delta | null | BillChurchMedia | null | 0 | @JetBlue When I got your alert, I immediately started looking to rebook. But we only had 11 minutes from reFlight Booking Problems to catch a flight to SRQ. | null | 2015-02-22 11:14:58 -0800 | Sarasota, FL | Pacific Time (US & Canada) |
569,576,074,050,474,000 | positive | 0.6533 | null | null | Delta | null | PumaSF | null | 0 | @JetBlue I only fly Jet Blue | null | 2015-02-22 11:14:52 -0800 | San Francisco | Pacific Time (US & Canada) |
569,575,699,314,569,200 | neutral | 1 | null | null | Delta | null | ChrisDonahoe | null | 0 | @JetBlue Perhaps you need to start recruiting @msbgu ;) | null | 2015-02-22 11:13:23 -0800 | Washington, D.C. | Quito |
569,574,711,899,922,400 | positive | 0.6621 | null | null | Delta | null | ChrisDonahoe | null | 0 | @JetBlue Start including PTO in your getaway packages and I'm all in | null | 2015-02-22 11:09:28 -0800 | Washington, D.C. | Quito |
569,574,221,216,661,500 | positive | 0.6621 | null | 0 | Delta | null | hugovzolano | null | 0 | @JetBlue thanks. I will use the extra time to do some more shopping! Did somebody say duty free? | [4.69840554, -74.14134323] | 2015-02-22 11:07:31 -0800 | Fort Lauderdale | null |
569,573,843,825,791,000 | positive | 1 | null | null | Delta | null | artburkart | null | 0 | @JetBlue's flight Flight Booking Problems experience is pretty great! | null | 2015-02-22 11:06:01 -0800 | Boston | London |
569,573,528,149,717,000 | negative | 0.6334 | longlines | 0.3342 | Delta | null | DonnellyVJ | null | 0 | @JetBlue still waiting to board and see if they will give us the exit row. | null | 2015-02-22 11:04:45 -0800 | null | null |
569,572,707,299,299,300 | positive | 1 | null | null | Delta | null | SMHillman | null | 0 | @JetBlue thanks for making my trip home #MintyFresh next #brandmance flight I'll take more selfies! #LOVE #travel #business | null | 2015-02-22 11:01:30 -0800 | New York, NY | Eastern Time (US & Canada) |
569,572,180,012,372,000 | negative | 1 | Lost Luggage | 0.6699 | Delta | null | Glodziegirl | null | 0 | @JetBlue I shouldn't have to find them, they should tell us. I've flown Jet Blue since your first month. The experience isn't what it was. | null | 2015-02-22 10:59:24 -0800 | New York/Long Beach | Quito |
569,571,938,819,055,600 | negative | 0.6602 | Late Flight | 0.6602 | Delta | null | ItsChristine_x | null | 0 | @JetBlue if my flight was delayed can I show up at the airport with the appropriate amount of time for the delay or do I have to go on time? | null | 2015-02-22 10:58:27 -0800 | null | Eastern Time (US & Canada) |
569,571,829,033,144,300 | negative | 0.6736 | Late Flight | 0.6736 | Delta | null | yogadeals | null | 0 | @JetBlue I'm over that honestly just would like to get going on the journey. | null | 2015-02-22 10:58:00 -0800 | nyc | Mountain Time (US & Canada) |
569,571,763,744,452,600 | negative | 1 | Late Flight | 1 | Delta | null | BillChurchMedia | null | 0 | @JetBlue If that was the case, why did your alert arrive so Late Flight? Four-hour delay? Don't buy it. | null | 2015-02-22 10:57:45 -0800 | Sarasota, FL | Pacific Time (US & Canada) |
569,571,731,649,667,100 | negative | 0.6617 | Bad Flight | 0.6617 | Delta | null | DonnellyVJ | null | 0 | @JetBlue our flight out no Tv. Now our flight back not seated together. B6 620. Maybe our fault still no fun. | [32.73346632, -117.20410937] | 2015-02-22 10:57:37 -0800 | null | null |
569,571,492,947,742,700 | negative | 1 | Customer Service Issue | 0.3573 | Delta | null | yogadeals | null | 0 | @JetBlue I don't believe so. That's not what the team has told us. | null | 2015-02-22 10:56:40 -0800 | nyc | Mountain Time (US & Canada) |
569,568,878,977,794,050 | negative | 1 | Bad Flight | 0.66 | Delta | null | yogadeals | null | 0 | @JetBlue also not have food available even for purchase is quite shocking since this is a 5 hour international flight. | null | 2015-02-22 10:46:17 -0800 | nyc | Mountain Time (US & Canada) |
569,568,357,030,232,060 | negative | 1 | Flight Attendant Complaints | 1 | Delta | null | yogadeals | null | 0 | @JetBlue #1691 out of JFK. no one has info & no answers as to why we boarded the plane. the team is in an awkward spot & everyone is cranky | null | 2015-02-22 10:44:13 -0800 | nyc | Mountain Time (US & Canada) |
569,566,880,006,086,660 | neutral | 1 | null | null | Delta | null | BASRMNN | null | 0 | @JetBlue I have a reservation for tomorrow morning but trying to get back 2 night bc other flight was going to jfk. Can I get on list at CTG | null | 2015-02-22 10:38:20 -0800 | null | null |
569,566,511,184,125,950 | negative | 1 | longlines | 0.7013 | Delta | null | Worldtravelure | null | 0 | @jetblue Flight 1562 is still waiting for bags. Most of us checked in 12 hours ago. People are missing connections. Please help! | [40.64646912, -73.79133606] | 2015-02-22 10:36:52 -0800 | New York, New York | Eastern Time (US & Canada) |
569,565,393,502,793,700 | neutral | 1 | null | null | Delta | null | BASRMNN | null | 0 | @JetBlue any way to get 2 ppl on standby list for flight 1970 FLL to BOS. Trying to find way home. | null | 2015-02-22 10:32:26 -0800 | null | null |
569,564,824,939,556,860 | negative | 1 | Can't Tell | 0.67 | Delta | null | arthurhasher | null | 0 | @JetBlue Something to think about when you are dealing with PEOPLE!!!!! Just wrong. No excuses. Figure it out & expect the unexpected | null | 2015-02-22 10:30:10 -0800 | Long Island - Arizona | null |
569,564,666,013,163,500 | negative | 1 | Late Flight | 0.6769 | Delta | null | amberfav | null | 0 | @JetBlue I understand but wish you would have announced the delay 2 hours earlier vs sitting for 2 hrs at MCO | null | 2015-02-22 10:29:33 -0800 | null | Central Time (US & Canada) |
569,564,016,906,891,260 | negative | 1 | Late Flight | 1 | Delta | null | amberfav | null | 0 | @JetBlue what gives? Delayed over 2 hours at MCO to JFK. Every time! | null | 2015-02-22 10:26:58 -0800 | null | Central Time (US & Canada) |
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