tweet_id int64 567,588,279B 570,310,600B | airline_sentiment stringclasses 3
values | airline_sentiment_confidence float64 0.34 1 | negativereason stringclasses 10
values | negativereason_confidence float64 0 1 ⌀ | airline stringclasses 6
values | airline_sentiment_gold stringclasses 3
values | name stringlengths 2 19 | negativereason_gold stringclasses 13
values | retweet_count int64 0 44 | text stringlengths 12 186 | tweet_coord stringlengths 10 28 ⌀ | tweet_created stringlengths 25 25 | tweet_location stringlengths 1 34 ⌀ | user_timezone stringlengths 3 27 ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
568,794,248,654,426,100 | positive | 0.7053 | null | null | Delta | null | mariobonifacio | null | 0 | Thanks! Hope I don't look like a complainer, I've written of good experiences w/you in the past and am making do in terminal 5 :) @JetBlue | null | 2015-02-20 07:28:11 -0800 | New York | Eastern Time (US & Canada) |
568,789,117,426,921,500 | neutral | 0.65 | null | null | Delta | null | nokidhungry | null | 0 | @jetblue We'd love to help Shanese Bryant-Melton, a hard-working grandmother from DC, go to Miami. It's on her bucket list. #flyitforward | null | 2015-02-20 07:07:47 -0800 | Washington, DC | Eastern Time (US & Canada) |
568,787,185,341,751,300 | neutral | 1 | null | null | Delta | null | rfeeney11 | null | 0 | @JetBlue Just signed up for TrueBlue and booked a flight but keep getting an error when I try to link it to my TB account. What's the deal? | null | 2015-02-20 07:00:07 -0800 | null | Central Time (US & Canada) |
568,786,394,656,722,940 | positive | 1 | null | null | Delta | null | stetsoninc | null | 0 | @JetBlue Success! Good work JetBlue team | null | 2015-02-20 06:56:58 -0800 | New York, NY | Central Time (US & Canada) |
568,785,867,743,105,000 | neutral | 0.6316 | null | 0 | Delta | null | redsox223 | null | 0 | @JetBlue I hope so. The plane does appear to be leaving a nearby terminal for our gate. | null | 2015-02-20 06:54:53 -0800 | null | null |
568,785,094,430,883,840 | positive | 1 | null | null | Delta | null | AlanaMYzola | null | 0 | @JetBlue great flight! Great view! :-) http://t.co/Yxn00pnOav | null | 2015-02-20 06:51:48 -0800 | null | null |
568,784,868,257,214,460 | positive | 1 | null | null | Delta | null | dentistmel | null | 0 | @JetBlue beautiful ride. Thanks again:) | null | 2015-02-20 06:50:54 -0800 | East Greenwich,RI | null |
568,782,407,698,149,400 | positive | 1 | null | null | Delta | null | lunchforone | null | 0 | @JetBlue perfect! Probably need some coffee to stay awake during the night ;) | null | 2015-02-20 06:41:08 -0800 | Germany | Berlin |
568,781,359,331,844,100 | negative | 1 | Can't Tell | 1 | Delta | null | NickMarvalous | null | 0 | @JetBlue appreciate what you've done on your end to make this right, but still unhappy with initial incident. Will be calling. | null | 2015-02-20 06:36:58 -0800 | null | null |
568,781,140,217,049,100 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/Of7PFvQpOY | null | 2015-02-20 06:36:05 -0800 | USA | Sydney |
568,780,552,964,145,150 | negative | 1 | Flight Attendant Complaints | 0.3684 | Delta | null | mariobonifacio | null | 0 | Lines may be extra long or security slow, but seems your employees too quick to blame customers who don't arrive 3-4 hours ahead @JetBlue | null | 2015-02-20 06:33:45 -0800 | New York | Eastern Time (US & Canada) |
568,779,615,323,299,840 | positive | 0.6667 | null | null | Delta | null | SMHillman | null | 2 | Then you better #HoldOn - #EverythingsGonnaBeAlright @jetblue 4 our #brandloveaffair https://t.co/64kN6GEEP8 #TrueBlueLove #travel #business | null | 2015-02-20 06:30:02 -0800 | New York, NY | Eastern Time (US & Canada) |
568,778,730,186,928,100 | negative | 1 | Customer Service Issue | 1 | Delta | null | stetsoninc | null | 0 | @JetBlue This is the error message: Paper tickets cannot be serviced on-line.
Please see a JetBlue Crewmember for assistance. | null | 2015-02-20 06:26:31 -0800 | New York, NY | Central Time (US & Canada) |
568,778,553,933,889,540 | neutral | 1 | null | null | Delta | null | lunchforone | null | 0 | @JetBlue are there any food places open at the JFK T5 24//? | null | 2015-02-20 06:25:49 -0800 | Germany | Berlin |
568,778,374,451,220,500 | negative | 0.6706 | Can't Tell | 0.3376 | Delta | null | stetsoninc | null | 0 | @JetBlue CCNDJP/ I can send a screen shot of the systems error if an email address is provided | null | 2015-02-20 06:25:06 -0800 | New York, NY | Central Time (US & Canada) |
568,775,130,505,207,800 | negative | 1 | Can't Tell | 1 | Delta | null | NYYash | null | 0 | @JetBlue Inconvenience is an understatement. More like torture. Clearly going down the wrong path, JetBlue. | null | 2015-02-20 06:12:13 -0800 | New York City, NY | Atlantic Time (Canada) |
568,774,914,452,418,560 | negative | 1 | Late Flight | 0.3402 | Delta | null | NYYash | null | 0 | @JetBlue don't just cling on to the safety card. It safety was really an issue, then flight would have landed immediately. . | null | 2015-02-20 06:11:21 -0800 | New York City, NY | Atlantic Time (Canada) |
568,773,939,754,889,200 | neutral | 1 | null | null | Delta | null | NickMarvalous | null | 0 | @JetBlue no. Did not catch his name. I am sure Jason will know. | null | 2015-02-20 06:07:29 -0800 | null | null |
568,769,775,515,635,700 | negative | 1 | Customer Service Issue | 0.7 | Delta | null | TyrellJourdanA | null | 0 | @JetBlue I waited in line all that time to be told by a crewmember that there's no update until 9:30 #3HrDelay #disappointed | null | 2015-02-20 05:50:56 -0800 | The Eastside of the Far Side | Eastern Time (US & Canada) |
568,768,028,831,289,340 | negative | 1 | Customer Service Issue | 0.3508 | Delta | null | tlrichmond | null | 0 | @JetBlue Phone agents can't see same flights I see online??? Can't change tickets even when I am paying. Very frustrating #jetblue | null | 2015-02-20 05:43:59 -0800 | null | Atlantic Time (Canada) |
568,766,741,746,225,150 | negative | 1 | Bad Flight | 1 | Delta | null | NYYash | null | 0 | @JetBlue Why was flight 669 forced to return to NY when there was a malfunction? Why not land in the countless air strips surrounding Chi? | null | 2015-02-20 05:38:53 -0800 | New York City, NY | Atlantic Time (Canada) |
568,766,295,761,682,400 | positive | 1 | null | null | Delta | null | m1ss_DefJam | null | 0 | @JetBlue haha no need to apologize 😁 I'll be Flight Booking Problems sooner than Late Flightr. I love JetBlue | null | 2015-02-20 05:37:06 -0800 | Orlando - ΜΣΥ | Eastern Time (US & Canada) |
568,763,889,506,082,800 | neutral | 0.6579 | null | null | Delta | null | dentistmel | null | 0 | @JetBlue Oh I will. #Disney bound. #workhard #playsoon | null | 2015-02-20 05:27:33 -0800 | East Greenwich,RI | null |
568,762,267,493,249,000 | neutral | 1 | null | null | Delta | null | BritishAirNews | null | 0 | @JetBlue's CEO battles to appease passengers and Wall Street - @TheVDT http://t.co/VD0tLomtwu | null | 2015-02-20 05:21:06 -0800 | UK | Sydney |
568,761,693,997,674,500 | negative | 1 | Bad Flight | 0.6813 | Delta | null | Ch1en1 | null | 0 | @JetBlue Denver-Boston 2/10 flight 994 and Boston-Denver 2/15 flight 493 (both planes!) visible snack crumbs on seats on all upon boarding | null | 2015-02-20 05:18:49 -0800 | null | Greenland |
568,760,613,792,579,600 | negative | 1 | Late Flight | 0.6733 | Delta | null | mariobonifacio | null | 0 | @JetBlue Felt a bit like they were adding insult to injury, since we'll be in terminal 5 for seven hours until the next flight :/ | null | 2015-02-20 05:14:32 -0800 | New York | Eastern Time (US & Canada) |
568,760,299,978,948,600 | neutral | 0.6533 | null | 0 | Delta | null | gloeb90 | null | 0 | @JetBlue you guys get rid of the hip hop stations on Sirius XM? | null | 2015-02-20 05:13:17 -0800 | NY | null |
568,760,283,864,416,260 | negative | 1 | Late Flight | 1 | Delta | null | mariobonifacio | null | 0 | @JetBlue I knew the 3-4 hours sounded odd; missed a flight we hit JFK an hour early for and your gate attendant told us 3-4 :( | null | 2015-02-20 05:13:13 -0800 | New York | Eastern Time (US & Canada) |
568,760,152,129,720,300 | negative | 1 | Late Flight | 0.6563 | Delta | null | TyrellJourdanA | null | 0 | @JetBlue Well being on time is not going to happen now. Safety does come 1at. Looks like I'll have 2 look 4 another flight now #1stTimeFlyer | null | 2015-02-20 05:12:41 -0800 | The Eastside of the Far Side | Eastern Time (US & Canada) |
568,758,241,745,719,300 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue Airways to continue 'various commercial relationships' with #Lufthansa ... - @CAPA_Aviation http://t.co/o5sifHp4RT | null | 2015-02-20 05:05:06 -0800 | USA | Sydney |
568,757,775,205,056,500 | negative | 0.6608 | Late Flight | 0.6608 | Delta | null | TyrellJourdanA | null | 1 | @JetBlue U said 15mins to Take Off and now we were told 1hr more delay & possible Cancelled Flightlation. How do U plan to rectify this? #Frustrated | null | 2015-02-20 05:03:15 -0800 | The Eastside of the Far Side | Eastern Time (US & Canada) |
568,754,053,083,222,000 | positive | 1 | null | null | Delta | null | RascoePattie | null | 0 | @JetBlue can't wait! I'll be the one who can't contain herself. 😄 | null | 2015-02-20 04:48:27 -0800 | null | null |
568,752,951,164,063,740 | negative | 1 | Late Flight | 1 | Delta | null | VRogers218 | null | 0 | @JetBlue I hope so. Wanted an early flight to avoid the airport chaos but it's too Late Flight for that! | null | 2015-02-20 04:44:05 -0800 | Quincy, Ma by way of The #413 | Eastern Time (US & Canada) |
568,752,793,999,286,300 | positive | 1 | null | null | Delta | null | DMenachery | null | 0 | @JetBlue Big thanks to Ricardo Olavarria at Reagan Airport. Fixed our ticket and made sure we made it for our friend's wedding #greatservice | null | 2015-02-20 04:43:27 -0800 | null | null |
568,752,061,682,208,800 | positive | 1 | null | null | Delta | null | TyrellJourdanA | null | 0 | @JetBlue Really!? That's good to hear! Thanks for the update @walls29 We may make that business meeting after all. | null | 2015-02-20 04:40:33 -0800 | The Eastside of the Far Side | Eastern Time (US & Canada) |
568,751,647,809,273,860 | neutral | 1 | null | null | Delta | null | RascoePattie | null | 0 | @JetBlue Spent most of the winter in NNY with Mom, JetBlue will take me home to FL via BOS on Mon. Miss hubby, kitties, warm #countingdown | null | 2015-02-20 04:38:54 -0800 | null | null |
568,749,392,083,206,140 | neutral | 0.6786 | null | 0 | Delta | null | TyrellJourdanA | null | 0 | @JetBlue Hey any chance you have an update on Flight 99 Hartford to D.C.? | null | 2015-02-20 04:29:56 -0800 | The Eastside of the Far Side | Eastern Time (US & Canada) |
568,746,335,446,442,000 | negative | 1 | Late Flight | 0.3789 | Delta | null | VRogers218 | null | 0 | @JetBlue no updates on anything! All we know is there is an issue with the front wheels being locked. | null | 2015-02-20 04:17:47 -0800 | Quincy, Ma by way of The #413 | Eastern Time (US & Canada) |
568,745,705,864,626,200 | negative | 1 | Late Flight | 0.6484 | Delta | null | VRogers218 | null | 0 | @JetBlue flight 99 to DCA 2 delays, I'm all for erring on the side of safety but it's an inconvenience to people with connecting flights!! | null | 2015-02-20 04:15:17 -0800 | Quincy, Ma by way of The #413 | Eastern Time (US & Canada) |
568,743,141,861,228,540 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue Has D.C. Thinking About Summer With New Nantucket Service - Broadway World http://t.co/dS22ceeEnj | null | 2015-02-20 04:05:06 -0800 | USA | Sydney |
568,737,248,931,397,600 | neutral | 1 | null | null | Delta | null | SMHillman | null | 0 | @JetBlue it's time for our #brandmance 2 go #UpWhereWeBelong https://t.co/KtAWbiUUro | null | 2015-02-20 03:41:41 -0800 | New York, NY | Eastern Time (US & Canada) |
568,735,841,771,597,800 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue and The from @WSJ Team to Offer In-#Flight Access to Journal ... - Broadway World http://t.co/AsYqE1tDjp | null | 2015-02-20 03:36:05 -0800 | USA | Sydney |
568,735,475,847,950,340 | positive | 0.6566 | null | 0 | Delta | null | iBEtwelve34 | null | 0 | @JetBlue PDX to JFK was suuuuper HOT. | null | 2015-02-20 03:34:38 -0800 | null | null |
568,727,789,311,889,400 | neutral | 1 | null | null | Delta | null | BritishAirNews | null | 0 | @JetBlue's CEO #pilots among ardent fans, Wall Street - Poughkeepsie Journal http://t.co/zSdGzyDNDe | null | 2015-02-20 03:04:06 -0800 | UK | Sydney |
568,724,024,362,037,250 | neutral | 0.6907 | null | null | Delta | null | donnatoo61 | null | 0 | @JetBlue Is it June yet? 😊 | null | 2015-02-20 02:49:08 -0800 | North Shore Massachusetts | null |
568,712,938,019,639,300 | neutral | 0.6387 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue Airways Hits New 12-Month High at $17.58 (JBLU) - WKRB News http://t.co/XvBjCzlMDA | null | 2015-02-20 02:05:05 -0800 | USA | Sydney |
568,711,179,318,779,900 | neutral | 0.656 | null | 0 | Delta | null | M_Balt | null | 0 | @JetBlue ETA for flight 802 into Orlando this morning | null | 2015-02-20 01:58:05 -0800 | null | Mountain Time (US & Canada) |
568,706,272,788,262,900 | neutral | 1 | null | null | Delta | null | jerodrig | null | 0 | @JetBlue using A321 JFK-SEA for Summer 2015. It will be my first A321 flight ever! No Mint to Seattle, Core Config only. | null | 2015-02-20 01:38:36 -0800 | New York, NY | Pacific Time (US & Canada) |
568,703,064,691,114,000 | neutral | 1 | null | null | Delta | null | WallNyc | null | 0 | @JetBlue how much for a trip to a warm island @SamChampion http://t.co/N3SUIip0VW | null | 2015-02-20 01:25:51 -0800 | null | null |
568,682,740,020,690,940 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue Has DC Thinking About Summer With New Nantucket Service - @MarketWatch http://t.co/yI4wGUk5tr | null | 2015-02-20 00:05:05 -0800 | USA | Sydney |
568,679,098,920,206,340 | negative | 0.6242 | Cancelled Flight | 0.6242 | Delta | null | paupaucda | null | 0 | @JetBlue it's ok. Things happen. Just very frustrated when you have to change your schedule. See you tomorrow for a new rescheduled flight. | null | 2015-02-19 23:50:37 -0800 | null | Pacific Time (US & Canada) |
568,677,157,569,826,800 | negative | 0.6533 | Late Flight | 0.332 | Delta | null | paupaucda | null | 0 | @JetBlue I had a SJC to JFK departing 10:55pm tonight. I have to now change my whole schedule. Can we get a sort of refund for this? | null | 2015-02-19 23:42:54 -0800 | null | Pacific Time (US & Canada) |
568,676,137,699,651,600 | negative | 0.6551 | Cancelled Flight | 0.6551 | Delta | null | paupaucda | null | 0 | @JetBlue your airline should have a better system to Inform your clients when their flights are Cancelled Flightled last min. 😒👺 we have schedules too | null | 2015-02-19 23:38:51 -0800 | null | Pacific Time (US & Canada) |
568,672,781,979,619,300 | neutral | 1 | null | null | Delta | null | BrendaPriddy | null | 0 | @jetblue Havana, Cuba - To share my love of photography and leave pictures behind, as well as to deliver much-needed items. #flyingitforward | null | 2015-02-19 23:25:31 -0800 | BrendaPriddyAndCompany.com | Arizona |
568,670,498,646,700,000 | negative | 1 | Customer Service Issue | 0.6718 | Delta | null | mjayeinstein | null | 0 | @JetBlue the slowest boarding process I've ever experienced and rude customer service agents. | null | 2015-02-19 23:16:26 -0800 | Tempe, AZ | Arizona |
568,668,179,158,806,500 | negative | 1 | Can't Tell | 0.6246 | Delta | null | mjayeinstein | null | 0 | @JetBlue needs to get its act together in #PHX | null | 2015-02-19 23:07:13 -0800 | Tempe, AZ | Arizona |
568,662,554,047,696,900 | neutral | 1 | null | null | Delta | null | PelkeyKerrie | null | 0 | @JetBlue @cflanagian she's on to something | null | 2015-02-19 22:44:52 -0800 | null | null |
568,660,340,910,592,000 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue and The from @WSJ Team to Offer In-#Flight Access to Journal ... - Nassau News Live http://t.co/7E5bxwG16t | null | 2015-02-19 22:36:05 -0800 | USA | Sydney |
568,652,268,305,666,050 | positive | 1 | null | null | Delta | null | saltrejo | null | 0 | @JetBlue Love you, bae. #JetBae | [40.79248745, -111.98778056] | 2015-02-19 22:04:00 -0800 | Salt Lake City, Utah | Mountain Time (US & Canada) |
568,649,338,005,487,600 | neutral | 0.6588 | null | 0 | Delta | null | Brian_Genest | null | 0 | @JetBlue probably not anymore. | null | 2015-02-19 21:52:21 -0800 | Maine | Eastern Time (US & Canada) |
568,649,053,711,380,500 | neutral | 0.6701 | null | null | Delta | null | mhoffma8 | null | 0 | @JetBlue - I look forward to getting this resolved. I will be in touch. | null | 2015-02-19 21:51:14 -0800 | null | null |
568,648,777,315,147,800 | negative | 1 | Lost Luggage | 0.7011 | Delta | null | mhoffma8 | null | 0 | @JetBlue - Yes. Best case scenario I get my gear Late Flight Friday, early Saturday. Camp starts at 6AM tomorrow #toolittletooLate Flight | null | 2015-02-19 21:50:08 -0800 | null | null |
568,647,808,619,659,260 | negative | 1 | Lost Luggage | 1 | Delta | null | mhoffma8 | null | 0 | @JetBlue - In CA for the weekend to attend a training camp; thanks for sending all my gear to FL; looks like this trip is a waste #nothappy | null | 2015-02-19 21:46:17 -0800 | null | null |
568,645,379,031,347,200 | neutral | 0.6364 | null | 0 | Delta | null | Brian_Genest | null | 0 | @JetBlue yup! He said there would be flight change fee. But the plane should be here in 45 minutes apparently. | null | 2015-02-19 21:36:37 -0800 | Maine | Eastern Time (US & Canada) |
568,644,388,001,337,340 | neutral | 1 | null | null | Delta | null | Brian_Genest | null | 0 | @JetBlue 108 to Portland Maine | null | 2015-02-19 21:32:41 -0800 | Maine | Eastern Time (US & Canada) |
568,643,357,108,531,200 | negative | 1 | Flight Booking Problems | 0.3678 | Delta | null | Brian_Genest | null | 0 | @JetBlue why are you making me stay in JFK until 2 am or Late Flightr? Just let me rebook without making me pay more | null | 2015-02-19 21:28:35 -0800 | Maine | Eastern Time (US & Canada) |
568,642,357,379,399,700 | positive | 1 | null | null | Delta | null | adatts33 | null | 0 | @JetBlue You definitely will! | null | 2015-02-19 21:24:37 -0800 | null | null |
568,642,209,823,612,900 | negative | 0.7065 | Cancelled Flight | 0.3587 | Delta | null | FredFinn | null | 0 | @JetBlue and stranded passengers aren't being helped to get another flight? | null | 2015-02-19 21:24:02 -0800 | San Francisco, CA | Pacific Time (US & Canada) |
568,641,342,869,544,960 | positive | 0.3548 | null | 0 | Delta | null | anewyorkminich | null | 0 | @JetBlue you don't remember our date Monday night back to NYC? #heartbroken | null | 2015-02-19 21:20:35 -0800 | manhattan. | null |
568,640,650,129,731,600 | positive | 0.68 | null | null | Delta | null | anewyorkminich | null | 0 | @JetBlue ugh always know a way to my heart 😘🙌 | null | 2015-02-19 21:17:50 -0800 | manhattan. | null |
568,637,437,812,944,900 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue and The from @WSJ Team to Offer In-#Flight Access to Journal ... - Digital Journal http://t.co/2Nzh3QOaZo | null | 2015-02-19 21:05:04 -0800 | USA | Sydney |
568,636,973,964,898,300 | negative | 1 | Cancelled Flight | 1 | Delta | null | FredFinn | null | 0 | @JetBlue why did you just Cancelled Flight flight 670 last minute?!? | null | 2015-02-19 21:03:14 -0800 | San Francisco, CA | Pacific Time (US & Canada) |
568,636,474,637,357,060 | negative | 1 | Bad Flight | 0.7022 | Delta | null | tommy_cantwell | null | 0 | @JetBlue I'm sitting on the plane. Too many predictable mechanical problems. Still onboard. This is getting bad... | null | 2015-02-19 21:01:14 -0800 | null | null |
568,636,400,419,151,900 | neutral | 0.6694 | null | null | Delta | null | Who_Knows_Me1 | null | 0 | @JetBlue thanks for the help | [40.64638899, -73.78399051] | 2015-02-19 21:00:57 -0800 | null | null |
568,635,298,759,860,200 | negative | 1 | Bad Flight | 0.6832 | Delta | null | Acevaz | null | 0 | @JetBlue on your 1503 flight JFK to PR. They got the doors open on this frigid temperature. #icyflight | null | 2015-02-19 20:56:34 -0800 | The Big Manzana | Eastern Time (US & Canada) |
568,634,780,264,374,300 | negative | 1 | Lost Luggage | 0.6364 | Delta | null | Who_Knows_Me1 | null | 0 | @JetBlue #poorservice #poorcommunication #waitingsince 10:51 for bags frm flight 424!!! #jetblue | [40.64656067, -73.78334045] | 2015-02-19 20:54:30 -0800 | null | null |
568,634,515,884,789,760 | negative | 1 | Cancelled Flight | 0.6653 | Delta | null | Who_Knows_Me1 | null | 0 | @JetBlue bags hv been posted on board for flight424 on carsl 4. Now switched to carsl 5. It's comedic watching passengers run frm 1 to othr | [40.64656067, -73.78334045] | 2015-02-19 20:53:27 -0800 | null | null |
568,633,738,567,012,350 | negative | 0.6626 | Lost Luggage | 0.6626 | Delta | null | Who_Knows_Me1 | null | 0 | @JetBlue the one man in baggage office says "I dunno". HELP | [40.64656067, -73.78334045] | 2015-02-19 20:50:22 -0800 | null | null |
568,633,534,627,381,250 | negative | 1 | Lost Luggage | 1 | Delta | null | Who_Knows_Me1 | null | 0 | @JetBlue where is our luggage?? Flight 424 has been waiting an hour for bags! #jetblue #poorservice | [40.64656067, -73.78334045] | 2015-02-19 20:49:34 -0800 | null | null |
568,633,098,474,299,400 | negative | 1 | Lost Luggage | 1 | Delta | null | Who_Knows_Me1 | null | 0 | @JetBlue what is going on? We arrived at 10:51pm Not One Bag Has Been Unloaded!! Flight 424 | [40.64656067, -73.78334045] | 2015-02-19 20:47:50 -0800 | null | null |
568,632,724,078,125,060 | negative | 1 | Lost Luggage | 1 | Delta | null | Who_Knows_Me1 | null | 0 | @JetBlue service for baggage at JFK is incomprehensible. No employee knows where our luggage is frM flight 424 LAX to NYC ITS AN HR WAIT NOW | null | 2015-02-19 20:46:20 -0800 | null | null |
568,632,557,836,865,540 | positive | 0.6667 | null | 0 | Delta | null | BorjaAngoitia1 | null | 0 | @JetBlue Thank you guys! Brilliant customer service | null | 2015-02-19 20:45:41 -0800 | null | null |
568,631,249,989,988,350 | negative | 1 | Lost Luggage | 1 | Delta | null | Papa_Pill | null | 0 | @JetBlue yes of course, before I left the airport. I kept looking but claim is still open. | null | 2015-02-19 20:40:29 -0800 | San Diego, CA (760) | null |
568,631,243,228,762,100 | negative | 1 | Bad Flight | 0.6667 | Delta | null | justchristina | null | 0 | @JetBlue #669 stewardesses can't work w/o a galley light! Back to NYC to change a light. #fromthefrontseat #jetblueBlues @anku @yaffasolin | null | 2015-02-19 20:40:27 -0800 | Boston, MA | Eastern Time (US & Canada) |
568,631,189,856,264,200 | positive | 1 | null | null | Delta | null | BorjaAngoitia1 | null | 0 | @JetBlue Great Thank you, lets hope so! Could you please notify me if flight 2302 leaves JFK? Thank you again | null | 2015-02-19 20:40:14 -0800 | null | null |
568,630,308,284,850,200 | neutral | 1 | null | null | Delta | null | metsnacional721 | null | 1 | @JetBlue #flyingitforward Pereira, Colombia to help the kids from Cartago streets and deliver a lot of clothes that I have picked to donate. | null | 2015-02-19 20:36:44 -0800 | null | null |
568,629,820,306,952,200 | positive | 0.6691 | null | null | Delta | null | BorjaAngoitia1 | null | 0 | @JetBlue that is great. But once it gets to Buffalo will it be able to leave and get to JFK? Or there's issues still at Buffalo airport? | null | 2015-02-19 20:34:48 -0800 | null | null |
568,628,159,618,424,800 | neutral | 1 | null | null | Delta | null | BorjaAngoitia1 | null | 0 | @JetBlue sorry for my misunderstanding of the term, but what does that exactly mean? | null | 2015-02-19 20:28:12 -0800 | null | null |
568,626,612,314,308,600 | negative | 0.373 | Bad Flight | 0.373 | Delta | null | mdrachler33 | null | 1 | @JetBlue why do you have every channel but @ABCNetwork How are @kgonzales89 and I supposed to watch Scandal? But free FlyFi is sweet! | null | 2015-02-19 20:22:03 -0800 | null | null |
568,626,423,273,017,340 | negative | 1 | Late Flight | 0.6942 | Delta | null | justchristina | null | 0 | @JetBlue I left my apt 10hrs ago to go from Boston to SJC and I'm still NYC. Please bring back the nonstop flight. #jetblueBlues | null | 2015-02-19 20:21:18 -0800 | Boston, MA | Eastern Time (US & Canada) |
568,625,613,797,511,200 | negative | 0.6822 | Late Flight | 0.3563 | Delta | null | BorjaAngoitia1 | null | 0 | @JetBlue What is going on with the flight from Buffalo to JFK? Have they figured anything out about the temperature and the tower yet? | null | 2015-02-19 20:18:05 -0800 | null | null |
568,625,258,351,063,040 | negative | 1 | Customer Service Issue | 1 | Delta | null | janeeats | null | 0 | @jetblue we never received that $15 credit for inoperable tv's on our SFO > JFK flight 2 weeks ago. never got an email... | null | 2015-02-19 20:16:40 -0800 | Brooklyn, NY | Central Time (US & Canada) |
568,623,875,468,226,560 | positive | 0.6556 | null | 0 | Delta | null | hipch1ck | null | 0 | @JetBlue, was far less painful than what was coming from Avis. 💙 | null | 2015-02-19 20:11:11 -0800 | Upstate New York | Eastern Time (US & Canada) |
568,621,210,986,090,500 | neutral | 0.6904 | null | null | Delta | null | PilotFresh | null | 0 | @JetBlue thanks so I'll like to get the new tail N598JB N615JB Boston red Sox livery so I can share with talk but send them only on weekends | null | 2015-02-19 20:00:35 -0800 | Dubai | Central America |
568,620,542,682,468,350 | neutral | 1 | null | null | Delta | null | PilotFresh | null | 0 | @JetBlue look what I capture at Uvf http://t.co/Lj2ZXZN8kG | null | 2015-02-19 19:57:56 -0800 | Dubai | Central America |
568,620,103,895,367,700 | neutral | 1 | null | null | Delta | null | PilotFresh | null | 0 | @JetBlue I'm so ready to see N598JB n N775JB on my Island but on a weekend to capture it | null | 2015-02-19 19:56:11 -0800 | Dubai | Central America |
568,619,425,886,122,000 | positive | 1 | null | null | Delta | null | bangerangz | null | 0 | @JetBlue my flight attendant Angel was awesome. #415 #kudos | null | 2015-02-19 19:53:30 -0800 | null | Pacific Time (US & Canada) |
568,617,016,917,168,100 | neutral | 1 | null | null | Delta | null | Daryax22 | null | 0 | @JetBlue Washington DC (: | null | 2015-02-19 19:43:55 -0800 | Boston, MA | Eastern Time (US & Canada) |
568,616,851,531,378,700 | positive | 1 | null | null | Delta | null | JayPochBaby | null | 0 | @JetBlue thank you #loyalmosaicmember | [40.64661043, -73.776003] | 2015-02-19 19:43:16 -0800 | Buffalo | Eastern Time (US & Canada) |
568,616,034,384,498,700 | negative | 0.7023 | Can't Tell | 0.3755 | Delta | null | JayPochBaby | null | 1 | @JetBlue the pilot just stated that after 22 years of flying he has never experienced anything like this. #gettingoffplane | [40.64719984, -73.77530956] | 2015-02-19 19:40:01 -0800 | Buffalo | Eastern Time (US & Canada) |
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