tweet_id int64 567,588,279B 570,310,600B | airline_sentiment stringclasses 3
values | airline_sentiment_confidence float64 0.34 1 | negativereason stringclasses 10
values | negativereason_confidence float64 0 1 ⌀ | airline stringclasses 6
values | airline_sentiment_gold stringclasses 3
values | name stringlengths 2 19 | negativereason_gold stringclasses 13
values | retweet_count int64 0 44 | text stringlengths 12 186 | tweet_coord stringlengths 10 28 ⌀ | tweet_created stringlengths 25 25 | tweet_location stringlengths 1 34 ⌀ | user_timezone stringlengths 3 27 ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
568,615,445,596,471,300 | negative | 1 | Late Flight | 1 | Delta | null | JayPochBaby | null | 0 | @JetBlue we now have to get off of the plane and wait another 1-2 hours for someone at the @BuffaloAirport to read the temp. #tired | [40.64679403, -73.77516598] | 2015-02-19 19:37:41 -0800 | Buffalo | Eastern Time (US & Canada) |
568,614,009,584,291,840 | neutral | 0.6697 | null | null | Delta | null | JayPochBaby | null | 0 | @JetBlue flight 2302 from JFK to BUF. | [40.64679903, -73.7734517] | 2015-02-19 19:31:58 -0800 | Buffalo | Eastern Time (US & Canada) |
568,612,181,480,243,200 | positive | 1 | null | null | Delta | null | ClassyMalick | null | 0 | @JetBlue thank you very very much!! 💙💙 | null | 2015-02-19 19:24:43 -0800 | NY | null |
568,611,819,864,117,250 | positive | 1 | null | null | Delta | null | ClassyMalick | null | 0 | @JetBlue Awww thank you B6! Glad to hear it! Made my day! & one last question do you have any idea what tail is operating flt 606 2maro? :) | null | 2015-02-19 19:23:16 -0800 | NY | null |
568,611,474,416,906,240 | negative | 1 | Bad Flight | 0.6353 | Delta | null | JayPochBaby | null | 0 | @JetBlue I appreciate the quick response but how can no one go outside to check temp so we can leave in BUF #currentlysittingontarmac | [40.64374009, -73.77678134] | 2015-02-19 19:21:54 -0800 | Buffalo | Eastern Time (US & Canada) |
568,611,024,837,849,100 | negative | 1 | Late Flight | 0.6494 | Delta | null | JayPochBaby | null | 0 | @JetBlue after 40 mins they tell us they can't check temperature for at least 2 more hours. So it's back to the gate to wait. #mosiacfail | [40.64490372, -73.77508276] | 2015-02-19 19:20:07 -0800 | Buffalo | Eastern Time (US & Canada) |
568,608,189,089,869,800 | positive | 1 | null | null | Delta | null | jaycaz80 | null | 0 | @JetBlue in the sky on flight 833 from BOS to SFO. Awesome crew! Helene rocks! | null | 2015-02-19 19:08:51 -0800 | null | null |
568,606,685,230,555,140 | negative | 0.7723 | Can't Tell | 0.731 | Delta | negative | cvsherman | Can't Tell | 0 | @JetBlue time to reevaluate my nyc carrier. | null | 2015-02-19 19:02:52 -0800 | Austin, TX | Central Time (US & Canada) |
568,604,366,690,627,600 | neutral | 1 | null | null | Delta | null | aclaessen | null | 0 | @JetBlue we are bringing 2 guitars. can we bring them as carry on? | null | 2015-02-19 18:53:39 -0800 | Hollywood | Pacific Time (US & Canada) |
568,604,311,598,469,100 | negative | 1 | Cancelled Flight | 0.3514 | Delta | null | yaffasolin | null | 2 | @JetBlue what's going on with flight 669 and how many free trips will I get from this epic inconvenience @anku http://t.co/pEUc0BMij9 | null | 2015-02-19 18:53:26 -0800 | New York | Pacific Time (US & Canada) |
568,603,024,320,434,200 | negative | 1 | Late Flight | 1 | Delta | null | cvsherman | null | 0 | @JetBlue the departure time keeps getting Late Flightr. I'll be lucky if I'm home by 3am | null | 2015-02-19 18:48:19 -0800 | Austin, TX | Central Time (US & Canada) |
568,602,933,035,601,900 | positive | 0.6843 | null | null | Delta | null | SnappyKyle | null | 0 | @JetBlue I LOVE JET BLUE! | null | 2015-02-19 18:47:58 -0800 | 10 ring | Pacific Time (US & Canada) |
568,602,701,623,218,200 | negative | 1 | Customer Service Issue | 1 | Delta | null | yaffasolin | null | 0 | @JetBlue how come you're responding to everyone else and not me #wtf | null | 2015-02-19 18:47:02 -0800 | New York | Pacific Time (US & Canada) |
568,602,614,839,033,860 | neutral | 1 | null | null | Delta | null | slidingsideways | null | 0 | @JetBlue So anything found while cleaning the plane in DC would be at the baggage office, even something small? | null | 2015-02-19 18:46:42 -0800 | Boston, MA | Eastern Time (US & Canada) |
568,602,597,197,623,300 | neutral | 1 | null | null | Delta | null | SnappyKyle | null | 0 | @JetBlue Can I bring my dog on board? | null | 2015-02-19 18:46:37 -0800 | 10 ring | Pacific Time (US & Canada) |
568,602,015,456,215,040 | positive | 0.7036 | null | null | Delta | null | JetBlue | null | 3 | @NinaDavuluri We think it's a treat to have you onboard! Enjoy your flight. 💙 | null | 2015-02-19 18:44:19 -0800 | 1-800-JETBLUE | Eastern Time (US & Canada) |
568,601,554,275,721,200 | positive | 1 | null | null | Delta | null | stair_teneisha | null | 0 | @JetBlue @NinaDavuluri 😃cool | null | 2015-02-19 18:42:29 -0800 | Manchester,CT | null |
568,601,459,983,400,960 | neutral | 1 | null | null | Delta | null | SnappyKyle | null | 0 | @JetBlue Maybe I'll just go to Cleveland instead. | null | 2015-02-19 18:42:06 -0800 | 10 ring | Pacific Time (US & Canada) |
568,601,051,584,196,600 | positive | 1 | null | null | Delta | null | NinaDavuluri | null | 0 | @JetBlue yes! Always a treat to fly with you guys! 😊✈️ | null | 2015-02-19 18:40:29 -0800 | Across America | Atlantic Time (Canada) |
568,600,552,814,174,200 | positive | 1 | null | null | Delta | null | SnappyKyle | null | 0 | @JetBlue Thank you. I really would have preferred Jet Blue. You guys have the best seats in the business. | null | 2015-02-19 18:38:30 -0800 | 10 ring | Pacific Time (US & Canada) |
568,599,227,342,852,100 | neutral | 0.6588 | null | 0 | Delta | null | SnappyKyle | null | 0 | @JetBlue Hi. I'm trying to find a flight to the Middle East. | null | 2015-02-19 18:33:14 -0800 | 10 ring | Pacific Time (US & Canada) |
568,591,345,801,158,660 | negative | 1 | Customer Service Issue | 1 | Delta | null | peter_w_ryan | null | 0 | @JetBlue @lopezlaymari what a patronizing response to a legitimate issue | null | 2015-02-19 18:01:55 -0800 | Montreal | Eastern Time (US & Canada) |
568,589,571,929,350,140 | negative | 1 | Late Flight | 0.6987 | Delta | null | Clagett | null | 0 | @JetBlue Yep. 1 hour at Logan. Gangway broke and cabin crew stuck on plane. They just arrived. Passengers request butt massages. | null | 2015-02-19 17:54:52 -0800 | Jamestown Virginia | null |
568,589,127,290,998,800 | negative | 0.6617 | Late Flight | 0.6617 | Delta | null | AmazingLaisha | null | 0 | @JetBlue I love your flights! But theres always some delay unfortunately | null | 2015-02-19 17:53:06 -0800 | ✈️FL/NJ/NYC | Eastern Time (US & Canada) |
568,588,936,852,799,500 | positive | 0.683 | null | 0 | Delta | null | AmazingLaisha | null | 0 | @JetBlue yes thankfully! Catering just got here and now they are loading, but very frustrated. I was supposed to be there by 10-10:30 | null | 2015-02-19 17:52:21 -0800 | ✈️FL/NJ/NYC | Eastern Time (US & Canada) |
568,588,896,218,587,140 | negative | 1 | Can't Tell | 0.6942 | Delta | null | Clagett | null | 0 | @JetBlue my butt hurts. | null | 2015-02-19 17:52:11 -0800 | Jamestown Virginia | null |
568,588,797,182,648,300 | negative | 0.6531 | Late Flight | 0.6531 | Delta | null | lopezlaymari | null | 0 | @JetBlue that's what they told me half an hour ago | null | 2015-02-19 17:51:47 -0800 | Miami | Puerto Rico | null |
568,587,875,702,476,800 | negative | 0.6421 | Customer Service Issue | 0.3482 | Delta | null | lopezlaymari | null | 3 | @JetBlue I have been hanging here for almost an hour | null | 2015-02-19 17:48:08 -0800 | Miami | Puerto Rico | null |
568,587,429,830,983,700 | negative | 1 | Late Flight | 0.6617 | Delta | null | AmazingLaisha | null | 0 | @JetBlue took forever for catering to get to my flight, now are very delayed. So ticked off right now. | null | 2015-02-19 17:46:21 -0800 | ✈️FL/NJ/NYC | Eastern Time (US & Canada) |
568,586,894,776,406,000 | negative | 1 | Flight Attendant Complaints | 0.6509 | Delta | null | lopezlaymari | null | 2 | @JetBlue it is absurd that I have waited more than 45mins because the flight attendant assigned for my flight is Late Flight. You dont have others? | null | 2015-02-19 17:44:14 -0800 | Miami | Puerto Rico | null |
568,583,737,417,605,100 | positive | 1 | null | null | Delta | null | sportsguy44 | null | 0 | @JetBlue safety first !! #lovejetblue | null | 2015-02-19 17:31:41 -0800 | MA | null |
568,583,414,519,083,000 | negative | 1 | Late Flight | 1 | Delta | null | sportsguy44 | null | 0 | @JetBlue delayed flight bummer | null | 2015-02-19 17:30:24 -0800 | MA | null |
568,579,899,243,380,740 | positive | 1 | null | null | Delta | null | mrsoramsey | null | 0 | @JetBlue here in Austin I saw the water bottles & snacks @ the desk for your waiting passengers! Im so Flight Booking Problems my next flight with you! | null | 2015-02-19 17:16:26 -0800 | null | null |
568,574,897,988,874,240 | positive | 0.6775 | null | 0 | Delta | null | MsBooya | null | 0 | @JetBlue no, they're too busy being awesome and trying to get us out ASAP. I'll deal. | null | 2015-02-19 16:56:33 -0800 | null | null |
568,574,059,652,489,200 | negative | 1 | Bad Flight | 1 | Delta | null | MsBooya | null | 0 | @jetblue well, we're on our way now, but more than half my tv channels are just static. 😔 | null | 2015-02-19 16:53:14 -0800 | null | null |
568,571,758,627,790,850 | neutral | 1 | null | null | Delta | null | batteryman29 | null | 0 | @JetBlue any idea when November-December 2015 travel opens up? | null | 2015-02-19 16:44:05 -0800 | null | null |
568,569,739,225,604,100 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue Airways Corporation (NASDAQ:JBLU) Update: @JetBlue says #Lufthansa ... - Markets Bureau http://t.co/aPY3zLSqUu | null | 2015-02-19 16:36:04 -0800 | USA | Sydney |
568,569,662,717,313,000 | positive | 1 | null | null | Delta | null | thaniapeck | null | 0 | @JetBlue thanks so much!! ❤️✨ very relaxing flight! | null | 2015-02-19 16:35:45 -0800 | null | Pacific Time (US & Canada) |
568,568,690,381,168,640 | neutral | 0.6889 | null | null | Delta | null | ana_lontana | null | 0 | @JetBlue alright. | null | 2015-02-19 16:31:53 -0800 | Northern California/Medellín | Pacific Time (US & Canada) |
568,567,970,450,055,200 | neutral | 1 | null | null | Delta | null | markjohnson319 | null | 0 | @JetBlue @airbusintheus A320 landing @aruba_airport in February of 2014. #avgeek #warmweather https://t.co/Kaej9G0CHd | null | 2015-02-19 16:29:02 -0800 | Dallas, TX | null |
568,566,512,308,523,000 | negative | 1 | Late Flight | 1 | Delta | null | ana_lontana | null | 0 | @JetBlue what is happening with the flight from FLL to SFO? Why the delay and the reroute? | null | 2015-02-19 16:23:14 -0800 | Northern California/Medellín | Pacific Time (US & Canada) |
568,562,657,265,131,500 | negative | 1 | Can't Tell | 0.664 | Delta | null | dnaumann54 | null | 0 | @JetBlue shut up an turn on the tvs/music | null | 2015-02-19 16:07:55 -0800 | Boston | Eastern Time (US & Canada) |
568,561,938,457,690,100 | neutral | 0.6854 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue Has D.C. Thinking About Summer With New Nantucket Service - SYS-CON Media (PR) http://t.co/ZoFWLdQXbe | null | 2015-02-19 16:05:04 -0800 | USA | Sydney |
568,561,033,641,480,200 | positive | 1 | null | null | Delta | null | TheSnortherner | null | 0 | @JetBlue excellent. you guys are the best | null | 2015-02-19 16:01:28 -0800 | NYC | Eastern Time (US & Canada) |
568,560,914,779,078,660 | positive | 1 | null | null | Delta | null | dcooode | null | 0 | @JetBlue Although it wasn't totally the answer I was looking for, I appreciate the prompt response. | null | 2015-02-19 16:01:00 -0800 | null | null |
568,560,786,756,366,340 | neutral | 0.6907 | null | 0 | Delta | null | dcooode | null | 0 | @JetBlue Guess I'll wait another 24 hrs in hopes rate goes down & is more reasonable. Fingers crossed. Cutting it close to my travel dates. | null | 2015-02-19 16:00:29 -0800 | null | null |
568,560,685,568,938,000 | neutral | 1 | null | null | Delta | null | maw416 | null | 0 | @JetBlue do you do any discounts for volunteer firefighters? | null | 2015-02-19 16:00:05 -0800 | Roslyn, ny | Eastern Time (US & Canada) |
568,559,580,717,805,600 | neutral | 1 | null | null | Delta | null | TheSnortherner | null | 0 | @JetBlue Well, I fly into Huntsville, AL. But I'd take either Nashville or Birmingham too! | null | 2015-02-19 15:55:42 -0800 | NYC | Eastern Time (US & Canada) |
568,558,979,841,810,400 | negative | 0.7168 | Customer Service Issue | 0.3922 | Delta | null | dcooode | null | 0 | @JetBlue If your confirming to me that the rate won't go down again looks like I can't fly JetBlue this time around, can't afford that price | null | 2015-02-19 15:53:18 -0800 | null | null |
568,558,887,290,441,700 | negative | 1 | Bad Flight | 0.699 | Delta | null | superhilarious | null | 0 | @JetBlue :/ he was trying to take stuff from the under the seat in front of him and bugging out throughout the flight. Didn't feel safe. | null | 2015-02-19 15:52:56 -0800 | null | Central Time (US & Canada) |
568,558,562,810,544,100 | positive | 1 | null | null | Delta | null | TheSnortherner | null | 0 | @JetBlue oh yes! I hope you expand to other airports soon so I can fly you to see my family each year!!!! | null | 2015-02-19 15:51:39 -0800 | NYC | Eastern Time (US & Canada) |
568,558,484,653,883,400 | negative | 0.6477 | Can't Tell | 0.3295 | Delta | null | dcooode | null | 0 | @JetBlue Been a member since 2007. Looking to travel next week 2/24-2/27. Couldn't book right away due to all the snow; I'm in BOS. | null | 2015-02-19 15:51:20 -0800 | null | null |
568,556,148,368,019,460 | positive | 1 | null | null | Delta | null | CaralynMirand | null | 0 | @JetBlue thanks JB!! This is why I 💙 you! | null | 2015-02-19 15:42:03 -0800 | Buffalo, NY | Eastern Time (US & Canada) |
568,554,719,934,844,900 | positive | 1 | null | null | Delta | null | MsBooya | null | 0 | @JetBlue but thank you! Love, an anxious flyer. | null | 2015-02-19 15:36:23 -0800 | null | null |
568,554,542,897,307,650 | positive | 1 | null | null | Delta | null | dcooode | null | 0 | @JetBlue Same exact flight too. Love JetBlue. Really want to fly with ya'll. But that's a little pricey for basic (not Mint). BOS to SFO. | null | 2015-02-19 15:35:40 -0800 | null | null |
568,554,411,078,889,500 | negative | 1 | Can't Tell | 0.3548 | Delta | null | MsBooya | null | 0 | @JetBlue I don't want to seem crazy! Have already asked twice! | null | 2015-02-19 15:35:09 -0800 | null | null |
568,554,107,952,177,150 | neutral | 0.7245 | null | 0 | Delta | null | dcooode | null | 0 | @JetBlue Flight I want to book was $320 one day; went to purchase next day & price doubled to $737. Inquiring on chance it may go down? | null | 2015-02-19 15:33:57 -0800 | null | null |
568,552,775,325,364,200 | negative | 1 | Customer Service Issue | 1 | Delta | null | dcooode | null | 0 | @JetBlue Sent an email more than 24 hours ago asking a few questions, still no response. Need answers before (hopefully) Flight Booking Problems flight... | null | 2015-02-19 15:28:39 -0800 | null | null |
568,552,263,641,210,900 | negative | 1 | Late Flight | 1 | Delta | null | MsBooya | null | 0 | @JetBlue all they said was delayed due to mechanical issues. I'm looking for something a little more specific. | null | 2015-02-19 15:26:37 -0800 | null | null |
568,551,504,505,802,750 | negative | 0.7053 | Late Flight | 0.7053 | Delta | null | MsBooya | null | 0 | @JetBlue if I'm about to get on a plane, I think I deserve to know what the mechanical issues are for the flight being delayed. | null | 2015-02-19 15:23:36 -0800 | null | null |
568,551,350,025,330,700 | negative | 0.6694 | Late Flight | 0.3779 | Delta | null | MsBooya | null | 0 | @JetBlue can you give me an update on flight 1684 MCO->JFK? They're saying mechanical issues but will not disclose what they are... | null | 2015-02-19 15:22:59 -0800 | null | null |
568,548,980,122,103,800 | negative | 0.6551 | Flight Attendant Complaints | 0.3449 | Delta | null | RivieraTD | null | 0 | @JetBlue walked from the gate to the just ask desk by gate 1 http://t.co/p6ucbVlv5E | null | 2015-02-19 15:13:34 -0800 | Tonawanda NY | Eastern Time (US & Canada) |
568,548,307,200,393,200 | negative | 1 | Late Flight | 1 | Delta | null | koztang | null | 0 | @JetBlue on flight 2416 to Orlando...ridiculous that we had to wait for this high school band to board. #notbabysitters #whrsthecoach? | null | 2015-02-19 15:10:54 -0800 | null | Eastern Time (US & Canada) |
568,547,839,636,332,540 | positive | 1 | null | null | Delta | null | SmithsShannon | null | 0 | @JetBlue offers hot tea and coffee...at the gate! You guys make me wonder why I have ever flown any other airlines! ☕✈👍 | null | 2015-02-19 15:09:02 -0800 | MA & NJ | Eastern Time (US & Canada) |
568,547,201,208,565,760 | positive | 1 | null | null | Delta | null | SaraNettesheim | null | 0 | @JetBlue awesome, thanks! | null | 2015-02-19 15:06:30 -0800 | Boston College | null |
568,546,837,231,042,560 | neutral | 1 | null | null | Delta | null | JetBlueNews | null | 0 | @JetBlue Has D.C. Thinking About Summer With New Nantucket Service - Digital Journal http://t.co/urcyfcp2Lx | null | 2015-02-19 15:05:03 -0800 | USA | Sydney |
568,545,534,056,788,000 | negative | 1 | Customer Service Issue | 0.62 | Delta | null | RivieraTD | null | 0 | @JetBlue you service agents at MCO are great, but their are not enough of them working right now! | null | 2015-02-19 14:59:53 -0800 | Tonawanda NY | Eastern Time (US & Canada) |
568,545,438,976,102,400 | positive | 1 | null | null | Delta | null | stacyhirst | null | 0 | @JetBlue keep going back and forth with being able to board and then not. But great agents in savannah! | null | 2015-02-19 14:59:30 -0800 | null | Central Time (US & Canada) |
568,544,491,596,083,200 | negative | 1 | Can't Tell | 0.6529 | Delta | null | royalsherman | null | 0 | @JetBlue not to get into semantics here but "by" means "within the extent or period of; during" and it is still technically 2/19 #dictionary | null | 2015-02-19 14:55:44 -0800 | null | null |
568,544,467,944,407,040 | negative | 1 | Late Flight | 0.6669 | Delta | null | stacyhirst | null | 0 | @jetblue is giving me false hope of ever getting home | null | 2015-02-19 14:55:38 -0800 | null | Central Time (US & Canada) |
568,542,819,788,451,840 | neutral | 1 | null | null | Delta | null | jebus51881 | null | 0 | @JetBlue 1st flight of the morning, flying with a toddler. Will the plane be heated to a comfortable temp before boarding starts. #ItsCold | null | 2015-02-19 14:49:05 -0800 | South Park, Pa | null |
568,542,766,860,541,950 | positive | 0.7077 | null | null | Delta | null | TimothySays | null | 0 | @JetBlue That'd be nice! Hoping to rack up enough miles to take a trip to Seattle and enjoy a perfect latte in the city of coffee. | null | 2015-02-19 14:48:53 -0800 | Burlington, MA | Eastern Time (US & Canada) |
568,542,018,760,286,200 | neutral | 1 | null | null | Delta | null | royalsherman | null | 0 | @JetBlue I want to enter the family pooling contest, it says "by 2/19" on the website, can I please enter still! | null | 2015-02-19 14:45:54 -0800 | null | null |
568,541,219,711,819,800 | positive | 0.6667 | null | null | Delta | null | TimothySays | null | 0 | @JetBlue Vegas, San Francisco, Baltimore, San Diego and Philadelphia so far! I'm a very frequent business traveler. | null | 2015-02-19 14:42:44 -0800 | Burlington, MA | Eastern Time (US & Canada) |
568,540,097,639,030,800 | neutral | 0.6602 | null | 0 | Delta | null | bwsf93 | null | 0 | @JetBlue and of course that was supposed to say Logan, not login | null | 2015-02-19 14:38:16 -0800 | NOVA | America/New_York |
568,540,063,216,197,600 | positive | 1 | null | null | Delta | null | nadinefrostmace | null | 0 | @JetBlue you reimbursed everyone on the flight a portion of their ticket. I still love JetBlue! Best American airline! | null | 2015-02-19 14:38:08 -0800 | Naples, Fl | null |
568,539,689,176,530,940 | positive | 1 | null | null | Delta | null | anku | null | 0 | @JetBlue @TSA JetBlue never disappoints ! | null | 2015-02-19 14:36:39 -0800 | San Francisco | Pacific Time (US & Canada) |
568,538,242,380,742,660 | neutral | 1 | null | null | Delta | null | Peaches275 | null | 0 | 😢😢 RT“@JetBlue: @Peaches275 Oh no! Unfortunately, the code must be entered at the time of purchase in order to qualify for the points.” | null | 2015-02-19 14:30:54 -0800 | New Jet City | Central Time (US & Canada) |
568,537,606,503,280,640 | neutral | 1 | null | null | Delta | null | prohumanlife | null | 0 | @JetBlue quick question, to pay for a second bag, do I have to do it online or can I do it at the airport? | null | 2015-02-19 14:28:22 -0800 | null | Eastern Time (US & Canada) |
568,535,586,325,303,300 | negative | 1 | Late Flight | 1 | Delta | null | MissMichelle422 | null | 1 | @JetBlue not cool to announce a flight "delay" when everyone is checking in. A 4 hour delay bdl-dca with a staff offering no help. | null | 2015-02-19 14:20:21 -0800 | null | Central Time (US & Canada) |
568,535,405,361,913,860 | neutral | 0.6495 | null | 0 | Delta | null | Peaches275 | null | 0 | @JetBlue Hi. How do I claim points on a 1800-flowers order after I purchased? I totally forgot to put in the promo code. | null | 2015-02-19 14:19:38 -0800 | New Jet City | Central Time (US & Canada) |
568,535,276,546,449,400 | negative | 1 | Late Flight | 1 | Delta | null | tyon305 | null | 0 | @JetBlue what's the hold up with flight 1553? boarding should've taken place 30 minutes ago. | null | 2015-02-19 14:19:07 -0800 | MiamiKlko | Eastern Time (US & Canada) |
568,533,876,873,633,800 | neutral | 1 | null | null | Delta | null | RobinFicklin | null | 0 | @JetBlue yes slc on 4/19 | null | 2015-02-19 14:13:33 -0800 | Logan.Utah | Pacific Time (US & Canada) |
568,533,099,908,182,000 | negative | 1 | Lost Luggage | 0.6735 | Delta | null | NY_US | null | 0 | @JetBlue now we are waiting over an half hr for the packages. What's wrong with you guys?? http://t.co/wVGpp3Ymz1 | null | 2015-02-19 14:10:28 -0800 | NY NY | null |
568,531,409,209,421,800 | neutral | 0.6808 | null | 0 | Delta | null | uhnet | null | 0 | @jetblue How long ago can a trip have taken place for me to still get credit if I didn't apply my TrueBlue # when I booked? | null | 2015-02-19 14:03:45 -0800 | null | Pacific Time (US & Canada) |
568,531,076,915,662,850 | positive | 1 | null | null | Delta | null | SaraNettesheim | null | 0 | @JetBlue thanks for your help! #jetbluesofly | null | 2015-02-19 14:02:26 -0800 | Boston College | null |
568,530,694,353,190,900 | neutral | 0.6602 | null | null | Delta | null | uhnet | null | 0 | @jetblue I was able to access it by using the drop down instead of clicking on the tab. | null | 2015-02-19 14:00:54 -0800 | null | Pacific Time (US & Canada) |
568,529,886,920,335,360 | negative | 1 | Can't Tell | 0.6832 | Delta | null | uhnet | null | 0 | @JetBlue Do your TrueBlue pages not work on Chrome or Safari? I keep getting blank pages when I lick on the TrueBlue tab on your site. | null | 2015-02-19 13:57:42 -0800 | null | Pacific Time (US & Canada) |
568,528,982,439,669,760 | positive | 1 | null | null | Delta | null | angrydesi | null | 0 | @JetBlue: Ahoy from a loyal #AllYouCanJetPass holder! When do you anticipate direct US flights to #Havana, #Cuba? (#JetBlue #Vacation) | null | 2015-02-19 13:54:06 -0800 | Everywhere | Eastern Time (US & Canada) |
568,528,082,841,112,600 | negative | 1 | Cancelled Flight | 1 | Delta | null | RobinFicklin | null | 0 | @JetBlue that is my point! They are only offering me a flight the next day and expect me to now pay for a hotel because they Cancelled Flightled. | null | 2015-02-19 13:50:32 -0800 | Logan.Utah | Pacific Time (US & Canada) |
568,527,922,576,777,200 | neutral | 0.3658 | null | 0 | Delta | null | SaraNettesheim | null | 0 | @JetBlue excited for my first flight w/ you today! It's delayed though- can you give me the 411? Flight number 989 from Boston to DC | null | 2015-02-19 13:49:54 -0800 | Boston College | null |
568,527,764,812,374,000 | neutral | 0.6723 | null | 0 | Delta | null | beantoon | null | 0 | @JetBlue what is the Mosiac 800 #? | null | 2015-02-19 13:49:16 -0800 | Plymouth, MA | null |
568,526,521,910,079,500 | negative | 0.6625 | Customer Service Issue | 0.3394 | Delta | null | beantoon | null | 0 | @JetBlue I can probably find some of them. Are the ticket #s on there? | null | 2015-02-19 13:44:20 -0800 | Plymouth, MA | null |
568,525,820,764,897,300 | negative | 1 | Cancelled Flight | 0.6871 | Delta | null | RobinFicklin | null | 0 | @JetBlue no they offered the flight (4/19), I paid, then they changed it.This is the 2nd time you have done this to me. ruins cruise plans | null | 2015-02-19 13:41:33 -0800 | Logan.Utah | Pacific Time (US & Canada) |
568,524,724,256,444,400 | positive | 1 | null | null | Delta | null | kbosspotter | null | 0 | @JetBlue okie doke! Knowing you, you will fix this ;) | null | 2015-02-19 13:37:11 -0800 | Logan International Airport | Atlantic Time (Canada) |
568,523,834,980,057,100 | neutral | 1 | null | null | Delta | null | kbosspotter | null | 0 | @JetBlue should I check in my awesome bag on my flight or carry it on... Decisions... | null | 2015-02-19 13:33:39 -0800 | Logan International Airport | Atlantic Time (Canada) |
568,521,960,088,449,000 | neutral | 1 | null | null | Delta | null | kbosspotter | null | 0 | @JetBlue I can't. I don't have acces to a phone rn. My iPhone broke. :/ would rather change it now then Late Flightr. | null | 2015-02-19 13:26:12 -0800 | Logan International Airport | Atlantic Time (Canada) |
568,521,376,245,501,950 | negative | 0.6198 | Cancelled Flight | 0.3265 | Delta | null | kbosspotter | null | 0 | @JetBlue I can't do that flight. I need a Late Flightr one! I need you to change my flight. You guys changed it and now I can't do that time! | null | 2015-02-19 13:23:53 -0800 | Logan International Airport | Atlantic Time (Canada) |
568,510,973,469,855,740 | positive | 0.3563 | null | 0 | Delta | null | cflanagan | null | 1 | .@JetBlue Wish you would make Austin, TX a hub. Missing you as my “only” airline for all my biz travel since I moved from BOS. :( | null | 2015-02-19 12:42:33 -0800 | ÜT: 48.837756,2.320214 | Eastern Time (US & Canada) |
568,509,669,758,660,600 | neutral | 1 | null | null | Delta | null | HAbbott4 | null | 0 | @JetBlue Just sent it | null | 2015-02-19 12:37:22 -0800 | NY | Eastern Time (US & Canada) |
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