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570fd1685ab6b81900391045
Dell
Dell traces its origins to 1984, when Michael Dell created Dell Computer Corporation, which at the time did business as PC's Limited, while a student of the University of Texas at Austin. The dorm-room headquartered company sold IBM PC-compatible computers built from stock components. Dell dropped out of school to focu...
How much did Dell profit in its first year?
{ "answer_start": [ 725 ], "text": [ "$73 million" ] }
570fd1ed5ab6b8190039104b
Dell
From 1997 to 2004, Dell enjoyed steady growth and it gained market share from competitors even during industry slumps. During the same period, rival PC vendors such as Compaq, Gateway, IBM, Packard Bell, and AST Research struggled and eventually left the market or were bought out. Dell surpassed Compaq to become the la...
What did Dell enjoy from 1997 to 2004?
{ "answer_start": [ 32 ], "text": [ "steady growth" ] }
570fd1ed5ab6b8190039104c
Dell
From 1997 to 2004, Dell enjoyed steady growth and it gained market share from competitors even during industry slumps. During the same period, rival PC vendors such as Compaq, Gateway, IBM, Packard Bell, and AST Research struggled and eventually left the market or were bought out. Dell surpassed Compaq to become the la...
What company did Dell overtake as the largest PC manufacturer?
{ "answer_start": [ 297 ], "text": [ "Compaq" ] }
570fd1ed5ab6b8190039104d
Dell
From 1997 to 2004, Dell enjoyed steady growth and it gained market share from competitors even during industry slumps. During the same period, rival PC vendors such as Compaq, Gateway, IBM, Packard Bell, and AST Research struggled and eventually left the market or were bought out. Dell surpassed Compaq to become the la...
How much were Dell profiting in 2002?
{ "answer_start": [ 401 ], "text": [ "$35 billion" ] }
570fd1ed5ab6b8190039104e
Dell
From 1997 to 2004, Dell enjoyed steady growth and it gained market share from competitors even during industry slumps. During the same period, rival PC vendors such as Compaq, Gateway, IBM, Packard Bell, and AST Research struggled and eventually left the market or were bought out. Dell surpassed Compaq to become the la...
What company did Compaq merge with in 2002?
{ "answer_start": [ 570 ], "text": [ "Hewlett Packard" ] }
570fd1ed5ab6b8190039104f
Dell
From 1997 to 2004, Dell enjoyed steady growth and it gained market share from competitors even during industry slumps. During the same period, rival PC vendors such as Compaq, Gateway, IBM, Packard Bell, and AST Research struggled and eventually left the market or were bought out. Dell surpassed Compaq to become the la...
What company was the fastest growing in the early 2000s?
{ "answer_start": [ 715 ], "text": [ "Dell" ] }
570fd2995ab6b81900391055
Dell
Dell had a reputation as a company that relied upon supply chain efficiencies to sell established technologies at low prices, instead of being an innovator. By the mid-2000s many analysts were looking to innovating companies as the next source of growth in the technology sector. Dell's low spending on R&D relative to i...
What did Dell rely on that gave it a reputation?
{ "answer_start": [ 52 ], "text": [ "supply chain efficiencies" ] }
570fd2995ab6b81900391056
Dell
Dell had a reputation as a company that relied upon supply chain efficiencies to sell established technologies at low prices, instead of being an innovator. By the mid-2000s many analysts were looking to innovating companies as the next source of growth in the technology sector. Dell's low spending on R&D relative to i...
What did Dell maintain lower spending on than its competitors?
{ "answer_start": [ 303 ], "text": [ "R&D" ] }
570fd2995ab6b81900391057
Dell
Dell had a reputation as a company that relied upon supply chain efficiencies to sell established technologies at low prices, instead of being an innovator. By the mid-2000s many analysts were looking to innovating companies as the next source of growth in the technology sector. Dell's low spending on R&D relative to i...
What was Dell's organizational structure considered?
{ "answer_start": [ 663 ], "text": [ "horizontal" ] }
570fd2995ab6b81900391058
Dell
Dell had a reputation as a company that relied upon supply chain efficiencies to sell established technologies at low prices, instead of being an innovator. By the mid-2000s many analysts were looking to innovating companies as the next source of growth in the technology sector. Dell's low spending on R&D relative to i...
Dell lagged behind Hewlett Packard and Oracle in delivering what kind of solutions?
{ "answer_start": [ 883 ], "text": [ "IT solutions" ] }
570fd59c5ab6b8190039105d
Dell
Dell announced a change campaign called "Dell 2.0," reducing the number of employees and diversifying the company's products. While chairman of the board after relinquishing his CEO position, Michael Dell still had significant input in the company during Rollins' years as CEO. With the return of Michael Dell as CEO, th...
What was the name of Dell's change campaign?
{ "answer_start": [ 41 ], "text": [ "Dell 2.0" ] }
570fd59c5ab6b8190039105e
Dell
Dell announced a change campaign called "Dell 2.0," reducing the number of employees and diversifying the company's products. While chairman of the board after relinquishing his CEO position, Michael Dell still had significant input in the company during Rollins' years as CEO. With the return of Michael Dell as CEO, th...
Who relinquished his position as CEO to take a seat on the board?
{ "answer_start": [ 192 ], "text": [ "Michael Dell" ] }
570fd59c5ab6b8190039105f
Dell
Dell announced a change campaign called "Dell 2.0," reducing the number of employees and diversifying the company's products. While chairman of the board after relinquishing his CEO position, Michael Dell still had significant input in the company during Rollins' years as CEO. With the return of Michael Dell as CEO, th...
Michael Dell removed employee bonuses from what year with his new incentive?
{ "answer_start": [ 634 ], "text": [ "2006" ] }
570fd59c5ab6b81900391060
Dell
Dell announced a change campaign called "Dell 2.0," reducing the number of employees and diversifying the company's products. While chairman of the board after relinquishing his CEO position, Michael Dell still had significant input in the company during Rollins' years as CEO. With the return of Michael Dell as CEO, th...
Who replaced Jim Schneider as Dell CFO?
{ "answer_start": [ 860 ], "text": [ "Donald Carty" ] }
570fd63b80d9841400ab36ad
Dell
Dell has been attempting to offset its declining PC business, which still accounted for half of its revenue and generates steady cash flow, by expanding into the enterprise market with servers, networking, software, and services. It avoided many of the acquisition writedowns and management turnover that plagued its chi...
How much of Dell's revenue was its PC division?
{ "answer_start": [ 88 ], "text": [ "half" ] }
570fd63b80d9841400ab36ae
Dell
Dell has been attempting to offset its declining PC business, which still accounted for half of its revenue and generates steady cash flow, by expanding into the enterprise market with servers, networking, software, and services. It avoided many of the acquisition writedowns and management turnover that plagued its chi...
Who was Dell's main business rival?
{ "answer_start": [ 329 ], "text": [ "Hewlett Packard" ] }
570fd63b80d9841400ab36af
Dell
Dell has been attempting to offset its declining PC business, which still accounted for half of its revenue and generates steady cash flow, by expanding into the enterprise market with servers, networking, software, and services. It avoided many of the acquisition writedowns and management turnover that plagued its chi...
How much did Dell spend on acquiring different divisions?
{ "answer_start": [ 521 ], "text": [ "$13 billion" ] }
570fd63b80d9841400ab36b0
Dell
Dell has been attempting to offset its declining PC business, which still accounted for half of its revenue and generates steady cash flow, by expanding into the enterprise market with servers, networking, software, and services. It avoided many of the acquisition writedowns and management turnover that plagued its chi...
What happened to Dell's revenue and share price in the post-PC market?
{ "answer_start": [ 734 ], "text": [ "declines" ] }
570fd7315ab6b81900391065
Dell
Dell facilities in the United States are located in Austin, Texas; Plano, Texas; Nashua, New Hampshire; Nashville, Tennessee; Oklahoma City, Oklahoma; Peoria, Illinois; Hillsboro, Oregon (Portland area); Winston-Salem, North Carolina; Eden Prairie, Minnesota (Dell Compellent); Bowling Green, Kentucky; Lincoln, Nebraska...
What city is Dell's New Hampshire facility in?
{ "answer_start": [ 81 ], "text": [ "Nashua" ] }
570fd7315ab6b81900391066
Dell
Dell facilities in the United States are located in Austin, Texas; Plano, Texas; Nashua, New Hampshire; Nashville, Tennessee; Oklahoma City, Oklahoma; Peoria, Illinois; Hillsboro, Oregon (Portland area); Winston-Salem, North Carolina; Eden Prairie, Minnesota (Dell Compellent); Bowling Green, Kentucky; Lincoln, Nebraska...
What city is Dell's Tennessee facility in?
{ "answer_start": [ 104 ], "text": [ "Nashville" ] }
570fd7315ab6b81900391067
Dell
Dell facilities in the United States are located in Austin, Texas; Plano, Texas; Nashua, New Hampshire; Nashville, Tennessee; Oklahoma City, Oklahoma; Peoria, Illinois; Hillsboro, Oregon (Portland area); Winston-Salem, North Carolina; Eden Prairie, Minnesota (Dell Compellent); Bowling Green, Kentucky; Lincoln, Nebraska...
What city is Dell's Minnesota facility in?
{ "answer_start": [ 235 ], "text": [ "Eden Prairie" ] }
570fd7315ab6b81900391068
Dell
Dell facilities in the United States are located in Austin, Texas; Plano, Texas; Nashua, New Hampshire; Nashville, Tennessee; Oklahoma City, Oklahoma; Peoria, Illinois; Hillsboro, Oregon (Portland area); Winston-Salem, North Carolina; Eden Prairie, Minnesota (Dell Compellent); Bowling Green, Kentucky; Lincoln, Nebraska...
What city is Dell's Florida facility in?
{ "answer_start": [ 326 ], "text": [ "Miami" ] }
570fd82180d9841400ab36bf
Dell
Assembly of desktop computers for the North American market formerly took place at Dell plants in Austin, Texas (original location) and Lebanon, Tennessee (opened in 1999), which have been closed in 2008 and early 2009, respectively. The plant in Winston-Salem, North Carolina received $280 million USD in incentives fro...
What city is Dell's Texas facility in?
{ "answer_start": [ 98 ], "text": [ "Austin" ] }
570fd82180d9841400ab36c0
Dell
Assembly of desktop computers for the North American market formerly took place at Dell plants in Austin, Texas (original location) and Lebanon, Tennessee (opened in 1999), which have been closed in 2008 and early 2009, respectively. The plant in Winston-Salem, North Carolina received $280 million USD in incentives fro...
What year was Dell's Tennessee facility opened?
{ "answer_start": [ 166 ], "text": [ "1999" ] }
570fd82180d9841400ab36c1
Dell
Assembly of desktop computers for the North American market formerly took place at Dell plants in Austin, Texas (original location) and Lebanon, Tennessee (opened in 1999), which have been closed in 2008 and early 2009, respectively. The plant in Winston-Salem, North Carolina received $280 million USD in incentives fro...
What state was the Dell plant that received $280 million in incentives in?
{ "answer_start": [ 262 ], "text": [ "North Carolina" ] }
570fd82180d9841400ab36c2
Dell
Assembly of desktop computers for the North American market formerly took place at Dell plants in Austin, Texas (original location) and Lebanon, Tennessee (opened in 1999), which have been closed in 2008 and early 2009, respectively. The plant in Winston-Salem, North Carolina received $280 million USD in incentives fro...
What continent did a lot of work from Dell's plants get transferred to?
{ "answer_start": [ 609 ], "text": [ "Asia" ] }
570fd82180d9841400ab36c3
Dell
Assembly of desktop computers for the North American market formerly took place at Dell plants in Austin, Texas (original location) and Lebanon, Tennessee (opened in 1999), which have been closed in 2008 and early 2009, respectively. The plant in Winston-Salem, North Carolina received $280 million USD in incentives fro...
What subsidiary of Dell remains operating in Florida?
{ "answer_start": [ 703 ], "text": [ "Alienware" ] }
570fd8fd80d9841400ab36d3
Dell
Dell committed to reduce greenhouse gas emissions from its global activities by 40% by 2015, with 2008 fiscal year as the baseline year. It is listed in Greenpeace’s Guide to Greener Electronics that scores leading electronics manufacturers according to their policies on sustainability, climate and energy and how green...
What emissions did Dell strive to reduce?
{ "answer_start": [ 25 ], "text": [ "greenhouse gas" ] }
570fd8fd80d9841400ab36d4
Dell
Dell committed to reduce greenhouse gas emissions from its global activities by 40% by 2015, with 2008 fiscal year as the baseline year. It is listed in Greenpeace’s Guide to Greener Electronics that scores leading electronics manufacturers according to their policies on sustainability, climate and energy and how green...
By 2015, how much did Dell slate to reduce its emissions?
{ "answer_start": [ 80 ], "text": [ "40%" ] }
570fd8fd80d9841400ab36d5
Dell
Dell committed to reduce greenhouse gas emissions from its global activities by 40% by 2015, with 2008 fiscal year as the baseline year. It is listed in Greenpeace’s Guide to Greener Electronics that scores leading electronics manufacturers according to their policies on sustainability, climate and energy and how green...
What year did Dell rank 2nd for product greenness?
{ "answer_start": [ 353 ], "text": [ "2011" ] }
570fd8fd80d9841400ab36d6
Dell
Dell committed to reduce greenhouse gas emissions from its global activities by 40% by 2015, with 2008 fiscal year as the baseline year. It is listed in Greenpeace’s Guide to Greener Electronics that scores leading electronics manufacturers according to their policies on sustainability, climate and energy and how green...
What organization scores electronics manufacturers based on how environmentally friendly their products are?
{ "answer_start": [ 153 ], "text": [ "Greenpeace" ] }
570fdb9180d9841400ab36db
Dell
In July 2009, Dell apologized after drawing the ire of the Taiwanese Consumer Protection Commission for twice refusing to honour a flood of orders against unusually low prices offered on its Taiwanese website. In the first instance, Dell offered a 19" LCD panel for $15. In the second instance, Dell offered its Latitude...
What year did Dell come under fire from the Taiwanese Consumer Protection Commission?
{ "answer_start": [ 8 ], "text": [ "2009" ] }
570fdb9180d9841400ab36dc
Dell
In July 2009, Dell apologized after drawing the ire of the Taiwanese Consumer Protection Commission for twice refusing to honour a flood of orders against unusually low prices offered on its Taiwanese website. In the first instance, Dell offered a 19" LCD panel for $15. In the second instance, Dell offered its Latitude...
What percent lower was Dell selling its notebooks in Taiwan?
{ "answer_start": [ 359 ], "text": [ "70%" ] }
570fdb9180d9841400ab36dd
Dell
In July 2009, Dell apologized after drawing the ire of the Taiwanese Consumer Protection Commission for twice refusing to honour a flood of orders against unusually low prices offered on its Taiwanese website. In the first instance, Dell offered a 19" LCD panel for $15. In the second instance, Dell offered its Latitude...
What did dell sell for $19 in Taiwan?
{ "answer_start": [ 248 ], "text": [ "19\" LCD" ] }
570fdb9180d9841400ab36de
Dell
In July 2009, Dell apologized after drawing the ire of the Taiwanese Consumer Protection Commission for twice refusing to honour a flood of orders against unusually low prices offered on its Taiwanese website. In the first instance, Dell offered a 19" LCD panel for $15. In the second instance, Dell offered its Latitude...
How much did Taiwan fine Dell for its practices?
{ "answer_start": [ 647 ], "text": [ "NT$1 million" ] }
570fdcbb80d9841400ab36e3
Dell
Dell sells personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other manufacturers. The company is well known for its innovations in supply chain management and electronic commerce, particularly its di...
Innovations in what kind of management is Dell known for?
{ "answer_start": [ 252 ], "text": [ "supply chain" ] }
570fdcbb80d9841400ab36e4
Dell
Dell sells personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other manufacturers. The company is well known for its innovations in supply chain management and electronic commerce, particularly its di...
What sales model did Dell follow?
{ "answer_start": [ 318 ], "text": [ "direct-sales" ] }
570fdcbb80d9841400ab36e5
Dell
Dell sells personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other manufacturers. The company is well known for its innovations in supply chain management and electronic commerce, particularly its di...
For the majority of Dell's existence, what were they a vendor of?
{ "answer_start": [ 493 ], "text": [ "hardware" ] }
570fdcbb80d9841400ab36e6
Dell
Dell sells personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other manufacturers. The company is well known for its innovations in supply chain management and electronic commerce, particularly its di...
What company did Dell acquire in 2009?
{ "answer_start": [ 572 ], "text": [ "Perot Systems" ] }
570fdcbb80d9841400ab36e7
Dell
Dell sells personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other manufacturers. The company is well known for its innovations in supply chain management and electronic commerce, particularly its di...
What market did Dell begin to compete in in 2009?
{ "answer_start": [ 615 ], "text": [ "IT services" ] }
570fdda25ab6b8190039107f
Dell
In 1993, to complement its own direct sales channel, Dell planned to sell PCs at big-box retail outlets such as Wal-Mart, which would have brought in an additional $125 million in annual revenue. Bain consultant Kevin Rollins persuaded Michael Dell to pull out of these deals, believing they would be money losers in the...
What year did Dell plan to sell PCs at retailers?
{ "answer_start": [ 3 ], "text": [ "1993" ] }
570fdda25ab6b81900391080
Dell
In 1993, to complement its own direct sales channel, Dell planned to sell PCs at big-box retail outlets such as Wal-Mart, which would have brought in an additional $125 million in annual revenue. Bain consultant Kevin Rollins persuaded Michael Dell to pull out of these deals, believing they would be money losers in the...
What was one retailer that were going to sell Dell PCs?
{ "answer_start": [ 112 ], "text": [ "Wal-Mart" ] }
570fdda25ab6b81900391081
Dell
In 1993, to complement its own direct sales channel, Dell planned to sell PCs at big-box retail outlets such as Wal-Mart, which would have brought in an additional $125 million in annual revenue. Bain consultant Kevin Rollins persuaded Michael Dell to pull out of these deals, believing they would be money losers in the...
Who convinced Michael Dell to not use retailers to sell PCs?
{ "answer_start": [ 212 ], "text": [ "Kevin Rollins" ] }
570fdda25ab6b81900391082
Dell
In 1993, to complement its own direct sales channel, Dell planned to sell PCs at big-box retail outlets such as Wal-Mart, which would have brought in an additional $125 million in annual revenue. Bain consultant Kevin Rollins persuaded Michael Dell to pull out of these deals, believing they would be money losers in the...
What position at Dell did Kevin Rollins eventually attain?
{ "answer_start": [ 498 ], "text": [ "CEO" ] }
570fde875ab6b81900391087
Dell
In 1986, Michael Dell brought in Lee Walker, a 51-year-old venture capitalist, as president and chief operating officer, to serve as Michael's mentor and implement Michael's ideas for growing the company. Walker was also instrumental in recruiting members to the board of directors when the company went public in 1988. ...
What year did Michael Dell bring in Lee Walker to the company?
{ "answer_start": [ 3 ], "text": [ "1986" ] }
570fde875ab6b81900391088
Dell
In 1986, Michael Dell brought in Lee Walker, a 51-year-old venture capitalist, as president and chief operating officer, to serve as Michael's mentor and implement Michael's ideas for growing the company. Walker was also instrumental in recruiting members to the board of directors when the company went public in 1988. ...
What did Lee Walker recruit members to Dell for?
{ "answer_start": [ 263 ], "text": [ "board of directors" ] }
570fde875ab6b81900391089
Dell
In 1986, Michael Dell brought in Lee Walker, a 51-year-old venture capitalist, as president and chief operating officer, to serve as Michael's mentor and implement Michael's ideas for growing the company. Walker was also instrumental in recruiting members to the board of directors when the company went public in 1988. ...
What year did Walker retire?
{ "answer_start": [ 338 ], "text": [ "1990" ] }
570fde875ab6b8190039108a
Dell
In 1986, Michael Dell brought in Lee Walker, a 51-year-old venture capitalist, as president and chief operating officer, to serve as Michael's mentor and implement Michael's ideas for growing the company. Walker was also instrumental in recruiting members to the board of directors when the company went public in 1988. ...
What was Morton Meyerson's position at his former company?
{ "answer_start": [ 405 ], "text": [ "CEO" ] }
570fdf9d80d9841400ab36ed
Dell
Despite plans of expanding into other global regions and product segments, Dell was heavily dependent on U.S. corporate PC market, as desktop PCs sold to both commercial and corporate customers accounted for 32 percent of its revenue, 85 percent of its revenue comes from businesses, and Sixty-four percent of its revenu...
What country's PC market was Dell reliant on?
{ "answer_start": [ 105 ], "text": [ "U.S" ] }
570fdf9d80d9841400ab36ee
Dell
Despite plans of expanding into other global regions and product segments, Dell was heavily dependent on U.S. corporate PC market, as desktop PCs sold to both commercial and corporate customers accounted for 32 percent of its revenue, 85 percent of its revenue comes from businesses, and Sixty-four percent of its revenu...
What percentage of Dell's profits were desktop PCs being sold to commercial and corporate buyers?
{ "answer_start": [ 208 ], "text": [ "32 percent" ] }
570fdf9d80d9841400ab36ef
Dell
Despite plans of expanding into other global regions and product segments, Dell was heavily dependent on U.S. corporate PC market, as desktop PCs sold to both commercial and corporate customers accounted for 32 percent of its revenue, 85 percent of its revenue comes from businesses, and Sixty-four percent of its revenu...
What year were Dell's PC profits shrinking?
{ "answer_start": [ 375 ], "text": [ "2006" ] }
570fdf9d80d9841400ab36f0
Dell
Despite plans of expanding into other global regions and product segments, Dell was heavily dependent on U.S. corporate PC market, as desktop PCs sold to both commercial and corporate customers accounted for 32 percent of its revenue, 85 percent of its revenue comes from businesses, and Sixty-four percent of its revenu...
What operating system was slated to be the next system upgrade for corporate clients?
{ "answer_start": [ 786 ], "text": [ "Microsoft's Windows Vista" ] }
570fe1765ab6b81900391090
Dell
The release of Apple's iPad tablet computer had a negative impact on Dell and other major PC vendors, as consumers switched away from desktop and laptop PCs. Dell's own mobility division has not managed success with developing smartphones or tablets, whether running Windows or Google Android. The Dell Streak was a fail...
Which division of Dell were unsuccessful in developing mobile devices?
{ "answer_start": [ 169 ], "text": [ "mobility" ] }
570fe1765ab6b8190039108f
Dell
The release of Apple's iPad tablet computer had a negative impact on Dell and other major PC vendors, as consumers switched away from desktop and laptop PCs. Dell's own mobility division has not managed success with developing smartphones or tablets, whether running Windows or Google Android. The Dell Streak was a fail...
The release of what electronic had a negative impact on Dell?
{ "answer_start": [ 23 ], "text": [ "iPad" ] }
570fe1765ab6b81900391091
Dell
The release of Apple's iPad tablet computer had a negative impact on Dell and other major PC vendors, as consumers switched away from desktop and laptop PCs. Dell's own mobility division has not managed success with developing smartphones or tablets, whether running Windows or Google Android. The Dell Streak was a fail...
What Dell product was a commercial failure?
{ "answer_start": [ 303 ], "text": [ "Streak" ] }
570fe1765ab6b81900391092
Dell
The release of Apple's iPad tablet computer had a negative impact on Dell and other major PC vendors, as consumers switched away from desktop and laptop PCs. Dell's own mobility division has not managed success with developing smartphones or tablets, whether running Windows or Google Android. The Dell Streak was a fail...
What line of high end electronics did Dell create that failed to compete with Apple products?
{ "answer_start": [ 704 ], "text": [ "XPS" ] }
570fe1765ab6b81900391093
Dell
The release of Apple's iPad tablet computer had a negative impact on Dell and other major PC vendors, as consumers switched away from desktop and laptop PCs. Dell's own mobility division has not managed success with developing smartphones or tablets, whether running Windows or Google Android. The Dell Streak was a fail...
What year did Dell see its first decline in holiday sales?
{ "answer_start": [ 942 ], "text": [ "2012" ] }
570fe26380d9841400ab36f5
Dell
Dell's reputation for poor customer service, since 2002, which was exacerbated as it moved call centres offshore and as its growth outstripped its technical support infrastructure, came under increasing scrutiny on the Web. The original Dell model was known for high customer satisfaction when PCs sold for thousands but...
What did Dell have a poor reputation for?
{ "answer_start": [ 27 ], "text": [ "customer service" ] }
570fe26380d9841400ab36f6
Dell
Dell's reputation for poor customer service, since 2002, which was exacerbated as it moved call centres offshore and as its growth outstripped its technical support infrastructure, came under increasing scrutiny on the Web. The original Dell model was known for high customer satisfaction when PCs sold for thousands but...
Where did Dell move its call centers?
{ "answer_start": [ 104 ], "text": [ "offshore" ] }
570fe26380d9841400ab36f7
Dell
Dell's reputation for poor customer service, since 2002, which was exacerbated as it moved call centres offshore and as its growth outstripped its technical support infrastructure, came under increasing scrutiny on the Web. The original Dell model was known for high customer satisfaction when PCs sold for thousands but...
Which Dell employee was moved from head of manufacturing to head of customer service?
{ "answer_start": [ 470 ], "text": [ "Dick Hunter" ] }
570fe26380d9841400ab36f8
Dell
Dell's reputation for poor customer service, since 2002, which was exacerbated as it moved call centres offshore and as its growth outstripped its technical support infrastructure, came under increasing scrutiny on the Web. The original Dell model was known for high customer satisfaction when PCs sold for thousands but...
How much had Dell spent by 2006 on improving customer service?
{ "answer_start": [ 734 ], "text": [ "$100 million" ] }
570fe33980d9841400ab36fd
Dell
In March 2013, the Blackstone Group and Carl Icahn expressed interest in purchasing Dell. In April 2013, Blackstone withdrew their offer, citing deteriorating business. Other private equity firms such as KKR & Co. and TPG Capital declined to submit alternative bids for Dell, citing the uncertain market for personal com...
What year did the Blackstone Group express interest in acquiring Dell?
{ "answer_start": [ 9 ], "text": [ "2013" ] }
570fe33980d9841400ab36fe
Dell
In March 2013, the Blackstone Group and Carl Icahn expressed interest in purchasing Dell. In April 2013, Blackstone withdrew their offer, citing deteriorating business. Other private equity firms such as KKR & Co. and TPG Capital declined to submit alternative bids for Dell, citing the uncertain market for personal com...
What was the first private equity firm to decide not to submit a bid for Dell?
{ "answer_start": [ 204 ], "text": [ "KKR & Co" ] }
570fe33980d9841400ab36ff
Dell
In March 2013, the Blackstone Group and Carl Icahn expressed interest in purchasing Dell. In April 2013, Blackstone withdrew their offer, citing deteriorating business. Other private equity firms such as KKR & Co. and TPG Capital declined to submit alternative bids for Dell, citing the uncertain market for personal com...
What company did analysts feel would need to find an exit strategy to profit from acquiring Dell?
{ "answer_start": [ 453 ], "text": [ "Silver Lake" ] }
570fe33980d9841400ab3700
Dell
In March 2013, the Blackstone Group and Carl Icahn expressed interest in purchasing Dell. In April 2013, Blackstone withdrew their offer, citing deteriorating business. Other private equity firms such as KKR & Co. and TPG Capital declined to submit alternative bids for Dell, citing the uncertain market for personal com...
How much was the potential enterprise value of Dell?
{ "answer_start": [ 644 ], "text": [ "$25bn" ] }
570fe3fb80d9841400ab3705
Dell
On April 23, 2008, Dell announced the closure of one of its biggest Canadian call-centers in Kanata, Ontario, terminating approximately 1100 employees, with 500 of those redundancies effective on the spot, and with the official closure of the center scheduled for the summer. The call-center had opened in 2006 after the...
What year did Dell close its largest Canadian call center?
{ "answer_start": [ 13 ], "text": [ "2008" ] }
570fe3fb80d9841400ab3706
Dell
On April 23, 2008, Dell announced the closure of one of its biggest Canadian call-centers in Kanata, Ontario, terminating approximately 1100 employees, with 500 of those redundancies effective on the spot, and with the official closure of the center scheduled for the summer. The call-center had opened in 2006 after the...
How many employees lost jobs when Dell closed their call center?
{ "answer_start": [ 136 ], "text": [ "1100" ] }
570fe3fb80d9841400ab3707
Dell
On April 23, 2008, Dell announced the closure of one of its biggest Canadian call-centers in Kanata, Ontario, terminating approximately 1100 employees, with 500 of those redundancies effective on the spot, and with the official closure of the center scheduled for the summer. The call-center had opened in 2006 after the...
How many workers did Dell plan to have at their Ottawa call center?
{ "answer_start": [ 429 ], "text": [ "3,000" ] }
570fe3fb80d9841400ab3708
Dell
On April 23, 2008, Dell announced the closure of one of its biggest Canadian call-centers in Kanata, Ontario, terminating approximately 1100 employees, with 500 of those redundancies effective on the spot, and with the official closure of the center scheduled for the summer. The call-center had opened in 2006 after the...
What percentage of its workforce did Dell terminate in from 2007 to 2008?
{ "answer_start": [ 841 ], "text": [ "10%" ] }
570fe5335ab6b81900391099
Dell
The combined business is expected to address the markets for scale-out architecture, converged infrastructure and private cloud computing, playing to the strengths of both EMC and Dell. Commentators have questioned the deal, with FBR Capital Markets saying that though it makes a "ton of sense" for Dell, it's a "nightma...
What type of computing is the combined effort of EMC and Dell slated to address?
{ "answer_start": [ 114 ], "text": [ "private cloud computing" ] }
570fe5335ab6b8190039109a
Dell
The combined business is expected to address the markets for scale-out architecture, converged infrastructure and private cloud computing, playing to the strengths of both EMC and Dell. Commentators have questioned the deal, with FBR Capital Markets saying that though it makes a "ton of sense" for Dell, it's a "nightma...
What organization commented on the deal between EMC and Dell?
{ "answer_start": [ 230 ], "text": [ "FBR Capital Markets" ] }
570fe5335ab6b8190039109b
Dell
The combined business is expected to address the markets for scale-out architecture, converged infrastructure and private cloud computing, playing to the strengths of both EMC and Dell. Commentators have questioned the deal, with FBR Capital Markets saying that though it makes a "ton of sense" for Dell, it's a "nightma...
How much did VMware stock fall after the merger announcement?
{ "answer_start": [ 800 ], "text": [ "10%" ] }
570fe5335ab6b8190039109c
Dell
The combined business is expected to address the markets for scale-out architecture, converged infrastructure and private cloud computing, playing to the strengths of both EMC and Dell. Commentators have questioned the deal, with FBR Capital Markets saying that though it makes a "ton of sense" for Dell, it's a "nightma...
What was the original valuation of the merger?
{ "answer_start": [ 880 ], "text": [ "$67bn" ] }
570fe6145ab6b819003910a2
Dell
After several weeks of rumors, which started around January 11, 2013, Dell announced on February 5, 2013 that it had struck a $24.4 billion leveraged buyout deal, that would have delisted its shares from the NASDAQ and Hong Kong Stock Exchange and taken it private. Reuters reported that Michael Dell and Silver Lake Par...
What was the value of Dell's buyout deal?
{ "answer_start": [ 126 ], "text": [ "$24.4 billion" ] }
570fe6145ab6b819003910a1
Dell
After several weeks of rumors, which started around January 11, 2013, Dell announced on February 5, 2013 that it had struck a $24.4 billion leveraged buyout deal, that would have delisted its shares from the NASDAQ and Hong Kong Stock Exchange and taken it private. Reuters reported that Michael Dell and Silver Lake Par...
What year did Dell announce its buyout deal?
{ "answer_start": [ 100 ], "text": [ "2013" ] }
570fe6145ab6b819003910a3
Dell
After several weeks of rumors, which started around January 11, 2013, Dell announced on February 5, 2013 that it had struck a $24.4 billion leveraged buyout deal, that would have delisted its shares from the NASDAQ and Hong Kong Stock Exchange and taken it private. Reuters reported that Michael Dell and Silver Lake Par...
What was the value of the loan that Dell received from Microsoft?
{ "answer_start": [ 338 ], "text": [ "$2 billion" ] }
570fe6145ab6b819003910a4
Dell
After several weeks of rumors, which started around January 11, 2013, Dell announced on February 5, 2013 that it had struck a $24.4 billion leveraged buyout deal, that would have delisted its shares from the NASDAQ and Hong Kong Stock Exchange and taken it private. Reuters reported that Michael Dell and Silver Lake Par...
What was the value of the second largest technology buyout?
{ "answer_start": [ 657 ], "text": [ "$17.5 billion" ] }
570fe6f15ab6b819003910a9
Dell
In 2000, Dell announced that it would lease 80,000 square feet (7,400 m2) of space in the Las Cimas office complex in unincorporated Travis County, Texas, between Austin and West Lake Hills, to house the company's executive offices and corporate headquarters. 100 senior executives were scheduled to work in the building...
How much space did Dell lease in Texas?
{ "answer_start": [ 44 ], "text": [ "80,000 square feet" ] }
570fe6f15ab6b819003910aa
Dell
In 2000, Dell announced that it would lease 80,000 square feet (7,400 m2) of space in the Las Cimas office complex in unincorporated Travis County, Texas, between Austin and West Lake Hills, to house the company's executive offices and corporate headquarters. 100 senior executives were scheduled to work in the building...
How many senior executives were slated to work in the building Dell leased?
{ "answer_start": [ 260 ], "text": [ "100" ] }
570fe6f15ab6b819003910ab
Dell
In 2000, Dell announced that it would lease 80,000 square feet (7,400 m2) of space in the Las Cimas office complex in unincorporated Travis County, Texas, between Austin and West Lake Hills, to house the company's executive offices and corporate headquarters. 100 senior executives were scheduled to work in the building...
What year did Dell announce its plans to sublease its building?
{ "answer_start": [ 779 ], "text": [ "2002" ] }
570fe6f15ab6b819003910ac
Dell
In 2000, Dell announced that it would lease 80,000 square feet (7,400 m2) of space in the Las Cimas office complex in unincorporated Travis County, Texas, between Austin and West Lake Hills, to house the company's executive offices and corporate headquarters. 100 senior executives were scheduled to work in the building...
Where did Dell move its headquarters back to in 2003?
{ "answer_start": [ 992 ], "text": [ "Round Rock" ] }
570fe6f15ab6b819003910ad
Dell
In 2000, Dell announced that it would lease 80,000 square feet (7,400 m2) of space in the Las Cimas office complex in unincorporated Travis County, Texas, between Austin and West Lake Hills, to house the company's executive offices and corporate headquarters. 100 senior executives were scheduled to work in the building...
What was the total amount of space that Dell leased in Las Cimas 1 and 2?
{ "answer_start": [ 1057 ], "text": [ "312,000 square feet" ] }
570fe7a580d9841400ab370d
Dell
Dell previously had its headquarters in the Arboretum complex in northern Austin, Texas. In 1989 Dell occupied 127,000 square feet (11,800 m2) in the Arboretum complex. In 1990, Dell had 1,200 employees in its headquarters. In 1993, Dell submitted a document to Round Rock officials, titled "Dell Computer Corporate Head...
What Texas city was Dell's headquarters previously in?
{ "answer_start": [ 74 ], "text": [ "Austin" ] }
570fe7a580d9841400ab370e
Dell
Dell previously had its headquarters in the Arboretum complex in northern Austin, Texas. In 1989 Dell occupied 127,000 square feet (11,800 m2) in the Arboretum complex. In 1990, Dell had 1,200 employees in its headquarters. In 1993, Dell submitted a document to Round Rock officials, titled "Dell Computer Corporate Head...
How many employees worked at Dell's Texas headquarters?
{ "answer_start": [ 187 ], "text": [ "1,200" ] }
570fe7a580d9841400ab370f
Dell
Dell previously had its headquarters in the Arboretum complex in northern Austin, Texas. In 1989 Dell occupied 127,000 square feet (11,800 m2) in the Arboretum complex. In 1990, Dell had 1,200 employees in its headquarters. In 1993, Dell submitted a document to Round Rock officials, titled "Dell Computer Corporate Head...
What year did Dell announce that it was moving most of its employees out of Texas?
{ "answer_start": [ 482 ], "text": [ "1994" ] }
570fe7a580d9841400ab3710
Dell
Dell previously had its headquarters in the Arboretum complex in northern Austin, Texas. In 1989 Dell occupied 127,000 square feet (11,800 m2) in the Arboretum complex. In 1990, Dell had 1,200 employees in its headquarters. In 1993, Dell submitted a document to Round Rock officials, titled "Dell Computer Corporate Head...
Where was the board room located at Dells Arboretum building?
{ "answer_start": [ 734 ], "text": [ "top floor" ] }
570fe7a580d9841400ab3711
Dell
Dell previously had its headquarters in the Arboretum complex in northern Austin, Texas. In 1989 Dell occupied 127,000 square feet (11,800 m2) in the Arboretum complex. In 1990, Dell had 1,200 employees in its headquarters. In 1993, Dell submitted a document to Round Rock officials, titled "Dell Computer Corporate Head...
How many customer support employees did Dell move to Round Rock in 1994?
{ "answer_start": [ 886 ], "text": [ "1,100" ] }
570fe8555ab6b819003910bd
Dell
Dell assembled computers for the EMEA market at the Limerick facility in the Republic of Ireland, and once employed about 4,500 people in that country. Dell began manufacturing in Limerick in 1991 and went on to become Ireland's largest exporter of goods and its second-largest company and foreign investor. On January 8...
For what market did Dell make computers for in Ireland?
{ "answer_start": [ 33 ], "text": [ "EMEA" ] }
570fe8555ab6b819003910be
Dell
Dell assembled computers for the EMEA market at the Limerick facility in the Republic of Ireland, and once employed about 4,500 people in that country. Dell began manufacturing in Limerick in 1991 and went on to become Ireland's largest exporter of goods and its second-largest company and foreign investor. On January 8...
How many Irish employees did Dell hire?
{ "answer_start": [ 122 ], "text": [ "4,500" ] }
570fe8555ab6b819003910c0
Dell
Dell assembled computers for the EMEA market at the Limerick facility in the Republic of Ireland, and once employed about 4,500 people in that country. Dell began manufacturing in Limerick in 1991 and went on to become Ireland's largest exporter of goods and its second-largest company and foreign investor. On January 8...
What was the value of the aid package given to Dell that the European Union investigated?
{ "answer_start": [ 516 ], "text": [ "€52.7million" ] }
570fe8555ab6b819003910bf
Dell
Dell assembled computers for the EMEA market at the Limerick facility in the Republic of Ireland, and once employed about 4,500 people in that country. Dell began manufacturing in Limerick in 1991 and went on to become Ireland's largest exporter of goods and its second-largest company and foreign investor. On January 8...
What year did Dell announce it was relocating its Irish facility?
{ "answer_start": [ 322 ], "text": [ "2009" ] }
570fe8555ab6b819003910c1
Dell
Dell assembled computers for the EMEA market at the Limerick facility in the Republic of Ireland, and once employed about 4,500 people in that country. Dell began manufacturing in Limerick in 1991 and went on to become Ireland's largest exporter of goods and its second-largest company and foreign investor. On January 8...
What year did Dell begin production in the Lodz, Poland facility?
{ "answer_start": [ 1556 ], "text": [ "2007" ] }
570fe8ff5ab6b819003910c7
Dell
In addition, the company provides protection services, advisory services, multivendor hardware support, "how-to" support for software applications, collaborative support with many third-party vendors, and online parts and labor dispatching for customers who diagnose and troubleshoot their hardware. Dell also provides D...
What kind of hardware support does Dell provide?
{ "answer_start": [ 74 ], "text": [ "multivendor" ] }
570fe8ff5ab6b819003910c8
Dell
In addition, the company provides protection services, advisory services, multivendor hardware support, "how-to" support for software applications, collaborative support with many third-party vendors, and online parts and labor dispatching for customers who diagnose and troubleshoot their hardware. Dell also provides D...
What kind of customers does Dell provide support to for major outages?
{ "answer_start": [ 324 ], "text": [ "ProSupport" ] }
570fe8ff5ab6b819003910c9
Dell
In addition, the company provides protection services, advisory services, multivendor hardware support, "how-to" support for software applications, collaborative support with many third-party vendors, and online parts and labor dispatching for customers who diagnose and troubleshoot their hardware. Dell also provides D...
What kind of support does Dell provide using a computer's service-tag?
{ "answer_start": [ 455 ], "text": [ "on-line support" ] }
570fe9ff5ab6b819003910cd
Dell
Dell service and support brands include the Dell Solution Station (extended domestic support services, previously "Dell on Call"), Dell Support Center (extended support services abroad), Dell Business Support (a commercial service-contract that provides an industry-certified technician with a lower call-volume than in ...
What is the alternate name for the Dell Solution Station?
{ "answer_start": [ 115 ], "text": [ "Dell on Call" ] }
570fe9ff5ab6b819003910ce
Dell
Dell service and support brands include the Dell Solution Station (extended domestic support services, previously "Dell on Call"), Dell Support Center (extended support services abroad), Dell Business Support (a commercial service-contract that provides an industry-certified technician with a lower call-volume than in ...
What Dell service offers certified technicians to tackle commercial technical support?
{ "answer_start": [ 187 ], "text": [ "Dell Business Support" ] }
570fe9ff5ab6b819003910cf
Dell
Dell service and support brands include the Dell Solution Station (extended domestic support services, previously "Dell on Call"), Dell Support Center (extended support services abroad), Dell Business Support (a commercial service-contract that provides an industry-certified technician with a lower call-volume than in ...
What Dell service offers remote desktop management?
{ "answer_start": [ 336 ], "text": [ "Dell Everdream Desktop Management" ] }
570fe9ff5ab6b819003910d0
Dell
Dell service and support brands include the Dell Solution Station (extended domestic support services, previously "Dell on Call"), Dell Support Center (extended support services abroad), Dell Business Support (a commercial service-contract that provides an industry-certified technician with a lower call-volume than in ...
What is the name of the Dell service that gives home-users a support queue?
{ "answer_start": [ 524 ], "text": [ "Your Tech Team" ] }
570fea465ab6b819003910d5
Dell
In late 2006[update], Dell lost its lead in the PC-business to Hewlett-Packard. Both Gartner and IDC estimated that in the third quarter of 2006, HP shipped more units worldwide than Dell did. Dell's 3.6% growth paled in comparison to HP's 15% growth during the same period. The problem got worse in the fourth quarter, ...
What year did Dell lose its tech lead to Hewlett-Packard?
{ "answer_start": [ 8 ], "text": [ "2006" ] }