id
int32 0
10k
| text
stringlengths 13
433
| label
int64 0
76
| Generalization
stringclasses 1
value |
|---|---|---|---|
9,269
|
what are the steps to activate my card?
| 56
|
trimmed_train
|
1,663
|
Can I make an account for my daughter?
| 35
|
trimmed_train
|
9,460
|
extra fees on a cash withdrawal, not cool.
| 39
|
trimmed_train
|
2,929
|
Please let me know what currency I can use to top up my account?
| 14
|
trimmed_train
|
1,281
|
Why doesn't my card work for any transactions?
| 74
|
trimmed_train
|
2,914
|
Which currencies do you handle?
| 14
|
trimmed_train
|
307
|
I need to know what your exchange rates are.
| 4
|
trimmed_train
|
3,131
|
Are there any places that won't take my card?
| 60
|
trimmed_train
|
7,821
|
I want to get few more physical cards
| 63
|
trimmed_train
|
8,979
|
How much do I have to pay to accept an international transfer?
| 76
|
trimmed_train
|
8,374
|
What are the disposable cards for?
| 7
|
trimmed_train
|
8,239
|
I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.
| 61
|
trimmed_train
|
2,883
|
Do you accept any card and currency?
| 14
|
trimmed_train
|
3,166
|
Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened
| 58
|
trimmed_train
|
9,658
|
Is top-up possible with Apple Pay?
| 32
|
trimmed_train
|
7,341
|
How can my friend send money to me?
| 47
|
trimmed_train
|
8,120
|
Do I get a card to keep in my wallet?
| 11
|
trimmed_train
|
4,268
|
Why was my card charged when topping off my balance but it's not showing up in my wallet balance?
| 54
|
trimmed_train
|
3,664
|
details need to be modified
| 31
|
trimmed_train
|
2,628
|
Why did I get charged extra?
| 40
|
trimmed_train
|
9,705
|
Why is top up not working if I use my American express with my apple pay?
| 32
|
trimmed_train
|
2,498
|
I did not receive all of my cash back
| 0
|
trimmed_train
|
3,833
|
Can I use my account even though the identity verification has not passed yet?
| 29
|
trimmed_train
|
4,222
|
How can get a Visa card?
| 64
|
trimmed_train
|
4,393
|
How many transactions can I do with my disposable card?
| 50
|
trimmed_train
|
8,959
|
exchanging currencies costs what?
| 76
|
trimmed_train
|
9,136
|
Do you charge a fee for topping up a card?
| 73
|
trimmed_train
|
8,698
|
The transfer on my account is not showing up.
| 71
|
trimmed_train
|
4,104
|
I prefer Mastecard.
| 64
|
trimmed_train
|
6,062
|
i transfered and yet it is still pending
| 13
|
trimmed_train
|
1,160
|
Is there such thing as an auto top-up option?
| 5
|
trimmed_train
|
9,368
|
Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.
| 39
|
trimmed_train
|
4,077
|
can i go into my app to find my pin
| 33
|
trimmed_train
|
9,312
|
Could you please tell me how to activate my new card?
| 56
|
trimmed_train
|
8,024
|
Can I use a check to top up?
| 57
|
trimmed_train
|
5,288
|
phone is gone, what should i do
| 38
|
trimmed_train
|
5,019
|
Why can I not take out cash?
| 2
|
trimmed_train
|
9,788
|
what steps do you take to check identity
| 3
|
trimmed_train
|
6,576
|
How do I know where the funds come from?
| 26
|
trimmed_train
|
1,999
|
How long after a failed topup will funds refurn to account
| 67
|
trimmed_train
|
791
|
withdrawal pending meaning?
| 72
|
trimmed_train
|
3,533
|
There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?
| 34
|
trimmed_train
|
641
|
I was charged an extra pound for no reason. Why is that?
| 36
|
trimmed_train
|
6,669
|
What is the longest a US transfer should take to appear in my account?
| 69
|
trimmed_train
|
7,051
|
I wasn't able to do a transfer to an account
| 48
|
trimmed_train
|
7,853
|
How do I get a spare card?
| 63
|
trimmed_train
|
4
|
How do I know if I will get my card, or if it is lost?
| 23
|
trimmed_train
|
5,137
|
It looks like a payment I've made hasn't made it through yet.
| 20
|
trimmed_train
|
7,060
|
why didnt my account allow a transfer
| 48
|
trimmed_train
|
8,998
|
I've been to several different countries, can I exchange the cash with a discount for a large transaction?
| 76
|
trimmed_train
|
5,346
|
Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?
| 38
|
trimmed_train
|
8,987
|
My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?
| 76
|
trimmed_train
|
1,954
|
Where are my funds? I topped off my car but it didn't seem to complete.
| 67
|
trimmed_train
|
6,806
|
I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?
| 21
|
trimmed_train
|
7,204
|
Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?
| 30
|
trimmed_train
|
9,975
|
I live in the EU, can I get one of your cards?
| 68
|
trimmed_train
|
9,347
|
I withdrew cash and was charged
| 39
|
trimmed_train
|
7,121
|
I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?
| 48
|
trimmed_train
|
8,405
|
I want a virtual card that is disposable
| 7
|
trimmed_train
|
497
|
The exchange rate given to me after a purchase, was incorrect
| 18
|
trimmed_train
|
1,274
|
How do I check security settings on my card?
| 74
|
trimmed_train
|
8,714
|
My transfer to my account is missing.
| 71
|
trimmed_train
|
8,583
|
why is my top up failing
| 8
|
trimmed_train
|
6,417
|
I noticed that my card was charged more than once for one thing.
| 66
|
trimmed_train
|
703
|
I don't understand why there is an extra €1 fee in my statement.
| 36
|
trimmed_train
|
346
|
How can I find your exchange rates?
| 4
|
trimmed_train
|
8,206
|
I have a disposable card but it does not work?
| 10
|
trimmed_train
|
3,146
|
Can I pay with my card anywhere?
| 60
|
trimmed_train
|
1,672
|
My PIN tries have run out. Now what?
| 25
|
trimmed_train
|
9,001
|
Is there a charge for exchanging foreign currencies?
| 76
|
trimmed_train
|
2,070
|
My top-up has not posted.
| 67
|
trimmed_train
|
3,902
|
This stupid system is not letting me prove my identity.
| 27
|
trimmed_train
|
7,757
|
I am looking for my top-up verification code and cannot find it.
| 55
|
trimmed_train
|
9,905
|
Is this open to residents of all countries?
| 68
|
trimmed_train
|
1,607
|
What is the minimum age limit?
| 35
|
trimmed_train
|
4,169
|
Will the card be a Mastercard or a Visa?
| 64
|
trimmed_train
|
3,737
|
How do I modify my details?
| 31
|
trimmed_train
|
3,571
|
There's a payment in my history I don't recognize
| 34
|
trimmed_train
|
914
|
What fiat currencies do you support?
| 6
|
trimmed_train
|
819
|
What is the reason my cash withdrawal is still pending?
| 72
|
trimmed_train
|
7,139
|
Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.
| 48
|
trimmed_train
|
9,050
|
I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently.
| 76
|
trimmed_train
|
8,972
|
would I need to pay extra for exchanging currencies?
| 76
|
trimmed_train
|
5,987
|
My card payment was not successful.
| 19
|
trimmed_train
|
5,095
|
Is there a problem with the payment that I see is still pending?
| 20
|
trimmed_train
|
5,917
|
why couldn't I use my card at a store?
| 19
|
trimmed_train
|
343
|
How is an exchange rate calculated?
| 4
|
trimmed_train
|
7,370
|
How do I know what my account is set to, I am paid in GBP?
| 47
|
trimmed_train
|
1,262
|
My card is not working.
| 74
|
trimmed_train
|
648
|
Why do i have an extra fee on my statement?
| 36
|
trimmed_train
|
6,696
|
When will my money be in my account?
| 69
|
trimmed_train
|
4,355
|
I need multiple cards per day, and they all have to be disposable.
| 50
|
trimmed_train
|
7,192
|
I transferred money, but I think I've been charged a fee for it?
| 30
|
trimmed_train
|
1,271
|
My card was declined at a restaurant today and I don't know what the problem is.
| 74
|
trimmed_train
|
4,766
|
What do I do if there is an electronic debit that is not correct?
| 17
|
trimmed_train
|
1,759
|
I have used all of my PIN tries. What should I do now?
| 25
|
trimmed_train
|
2,201
|
I made a transfer into my account and now I need to cancel it
| 44
|
trimmed_train
|
1,985
|
Why has my top up not gone through yet?
| 67
|
trimmed_train
|
9,072
|
How much are the fees for adding funds using an international card?
| 73
|
trimmed_train
|
467
|
I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect.
| 18
|
trimmed_train
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.