id int32 0 10k | text stringlengths 13 433 | label int64 0 76 | Generalization stringclasses 1
value |
|---|---|---|---|
3,897 | Help me verify my identify? | 27 | trimmed_train |
4,098 | is my pin the same as my passcode | 33 | trimmed_train |
4,083 | Where is the PIN number found? | 33 | trimmed_train |
4,550 | Do all ATMs accept this card? | 46 | trimmed_train |
2,939 | I have one other credit card from the US. Do you take it? | 14 | trimmed_train |
9,858 | How can you assist on verifying my identity? | 3 | trimmed_train |
7,816 | May I order another card? | 63 | trimmed_train |
5,799 | I am missing my refund. | 51 | trimmed_train |
7,830 | I'd like to provide my daughter with a card - could I get an additional card from my account to give her? | 63 | trimmed_train |
4,528 | How do I report fraud on my card? | 75 | trimmed_train |
5,152 | My purchases from this morning are showing up as payment pending. Can you tell me why? | 20 | trimmed_train |
9,439 | Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it? | 39 | trimmed_train |
1,530 | My card has been lost / stolen | 65 | trimmed_train |
254 | I found my card that I thought I had lost, I need to reactive it, please help. | 37 | trimmed_train |
7,658 | How does your app transfer the money | 70 | trimmed_train |
3,511 | I'm not sure where this charge came from. | 34 | trimmed_train |
2,245 | what is the most money i can top up? | 9 | trimmed_train |
6,024 | How long until transfers complete? | 13 | trimmed_train |
5,857 | I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why. | 19 | trimmed_train |
8,636 | How soon will my balance be updated to reflect my transfer? | 71 | trimmed_train |
8,785 | I didn't withdraw the amount of cash that is showing up in the app. | 49 | trimmed_train |
3,568 | I saw a payment come out of my account for a merchant I don't remember. | 34 | trimmed_train |
289 | I have a card that was deactivated can I reactivate it? | 37 | trimmed_train |
2,930 | Do you accept all cards and currencies? | 14 | trimmed_train |
7,685 | Can you show me how to verify the top-up card? | 55 | trimmed_train |
8,614 | how do i see what i transferred | 71 | trimmed_train |
6,940 | Is it possible to change my PIN? | 22 | trimmed_train |
613 | Why was I charged $1 in a transaction? | 36 | trimmed_train |
384 | How did you guys get your exchange rate? | 4 | trimmed_train |
5,432 | Can I have my money refunded for an item | 53 | trimmed_train |
5,331 | Help! I think my phone may be stolen or lost! | 38 | trimmed_train |
6,720 | How long does it take to make an urgent transfer from China? | 69 | trimmed_train |
4,435 | Can I do more than 10 transactions with a disposable card? | 50 | trimmed_train |
4,641 | A direct debit payment that I didn't authorise shows up in my app. | 17 | trimmed_train |
8,063 | Where do you need to live to receive card | 11 | trimmed_train |
2,725 | I tried to transfer some money and it hasn't done it yet - what's going on? | 16 | trimmed_train |
9,726 | Can you explain why my Google Pay Top isn't working? | 32 | trimmed_train |
1,377 | Instead of GBP, how do I exchange for AUD? | 62 | trimmed_train |
1,876 | Am I charged if I make a top-up? | 59 | trimmed_train |
2,556 | Please tell me why I was charged additionally when I used the card. | 40 | trimmed_train |
4,348 | What are the restrictions of the disposable cards? | 50 | trimmed_train |
2,197 | Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place. | 44 | trimmed_train |
8,326 | I thought I was going to receive more currency? | 61 | trimmed_train |
1,424 | Is it possible to exchange USD and GBP on the app? | 62 | trimmed_train |
6,467 | I have a transaction showing up more than once. | 66 | trimmed_train |
6,587 | I'd like to know where my funds come from. | 26 | trimmed_train |
7,405 | Will my employer be able to pay me with this service | 47 | trimmed_train |
3,857 | how do I speed up identity verification? | 29 | trimmed_train |
1,380 | Can I use this app for both USD and GBP? | 62 | trimmed_train |
2,279 | What number of times can I top-up? | 9 | trimmed_train |
7,552 | I am unsuccessfully trying to make a transfer can you help? | 41 | trimmed_train |
2,417 | I did not ask for the amount of cash that I received. | 0 | trimmed_train |
2,339 | I received $20 but I entered $100 | 0 | trimmed_train |
848 | My cash withdrawal says pending, why? | 72 | trimmed_train |
5,982 | I had a problem with my card payment, can you help? | 19 | trimmed_train |
3,045 | How do I access the virtual card? | 28 | trimmed_train |
6,077 | Why does it show that my transfer is still pending? | 13 | trimmed_train |
4,719 | There is a debit paymet that I don't recognize. | 17 | trimmed_train |
1,042 | How long is delivery to the US? | 52 | trimmed_train |
5,318 | I don't have my cell phone with me so I cannot access the system to complete the transaction. | 38 | trimmed_train |
9,360 | WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!! | 39 | trimmed_train |
4,885 | What should I do if my passcode won't work? | 1 | trimmed_train |
3,052 | How long will it take to receive a virtual card? | 28 | trimmed_train |
3,107 | WHAT IS THE ATMOSPHERE OF IT | 60 | trimmed_train |
8,955 | How much more do you charge for currency exchange? | 76 | trimmed_train |
722 | What is this random charge of one pound doing on my account? | 36 | trimmed_train |
4,162 | My first choice would be Mastercard. | 64 | trimmed_train |
9,121 | is it free to add money to my card | 73 | trimmed_train |
1,666 | Is it possible for me to set up separate accounts for my kids? | 35 | trimmed_train |
5,413 | I want this fee reversed from my account. | 53 | trimmed_train |
4,150 | Do you let me choose between Visa and Mastercard? | 64 | trimmed_train |
687 | What is this extra fee on my statement. | 36 | trimmed_train |
7,103 | I wasn't allowed to transfer to my account | 48 | trimmed_train |
8,351 | I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges. | 61 | trimmed_train |
1,277 | What are ways to test why my card might not be working? | 74 | trimmed_train |
9,946 | what countries can i use my card in | 68 | trimmed_train |
1,731 | Is there a way to reset my PIN? | 25 | trimmed_train |
901 | What currencies do you offer? | 6 | trimmed_train |
5,418 | Is it possible to get a refund? | 53 | trimmed_train |
2,166 | I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction? | 44 | trimmed_train |
6,081 | Why is a transfer I did recently still processing? | 13 | trimmed_train |
5,837 | My card is not working at stores. | 19 | trimmed_train |
2,552 | I payed with the card and there was an extra fee? | 40 | trimmed_train |
8,996 | Do currency exchanges cost extra? | 76 | trimmed_train |
2,756 | How long do I have to wait for my transaction to be completed? | 16 | trimmed_train |
3,911 | I can't upload my identification. | 27 | trimmed_train |
1,157 | Does auto top-up have a limit? | 5 | trimmed_train |
372 | How are the exchange rates determined? | 4 | trimmed_train |
1,005 | Can you tell me if I can hold money in several currencies? | 6 | trimmed_train |
5,001 | Why was my cash withdrawal declined by the ATM? | 2 | trimmed_train |
7,565 | I want to transfer money. How do I do that for my account? | 70 | trimmed_train |
78 | My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do? | 23 | trimmed_train |
4,078 | Is the PIN separately delivered? | 33 | trimmed_train |
6,659 | How long do European transfers take? | 69 | trimmed_train |
8,688 | Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive. | 71 | trimmed_train |
45 | I'm still waiting for my new card. | 23 | trimmed_train |
195 | I found my lost card. Am I still able to use it? | 37 | trimmed_train |
393 | Tell me your opinion on the exchange rate. | 4 | trimmed_train |
4,504 | Someone used my card without my permission. | 75 | trimmed_train |
6,014 | Why is it taking so long for my pending transaction to post as cleared? | 13 | trimmed_train |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.