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Technical Support Specialist Technical Support Specialist Technical Support Specialist Woodstock, GA Highly motivated, conscientious, results-oriented professional focused on total customer satisfaction, utilizing extensive and varied experience in Information Technologies, including full life cycle software development and technical support. Work Experience Technical Support Specialist ClickDimensions - Atlanta, GA May 2018 to March 2019 Key Objectives:  • Successfully resolve support tickets to our customers' satisfaction by conducting support sessions though email, phone and web meetings.  • Help team members in resolving support tickets and troubleshooting.  • Identify and highlight best practices in support and contribute to a knowledgebase of articles.  • Proactively assist new customers and partners in deploying and using the ClickDimensions solution.  • Provide a structured, informative and enjoyable support experience.  • Develop strong relationships with clients.  • Interact productively with ClickDimensions sales people and development team.  • Able to listen to customers and partners and understand their goals.  • Able to articulate technical information in a manner that is suited to the customer or partner who has requested assistance.    Technical Duties:  • Microsoft Dynamics CRM Online and OnPrem deployments.  • Microsoft Dynamics CRM configuration, security and application usage.  • Microsoft Dynamics CRM error troubleshooting and plugin registration.  • HTML and email template design/modification.  • Simple JavaScript (e.g. web form field validation).  • ClickDimensions Application deployment/installation (i.e. follow a detailed installation procedure and troubleshoot/resolve issues as they arise).  • Solution and networking concepts at a high level including web services, deployment types (e.g. online vs. on premise), Windows Servers, Active Directory, connections, firewall, etc.  • SaaS based applications and support. Information Technology Specialist Victory Circle Consultants - Atlanta, GA March 2017 to May 2018 Repeated success guiding Information Technology with established and emerging technologies to achieve maximum operational impacts with minimum resource expenditures. Hands-on experience championing business process improvements, cost reductions, and identifying the most cost-effective, value added IT solutions. Expert presenter, negotiator, and businessperson; able to forge solid relationships with strategic partners and build consensus across multiple organizational levels. Expert in full life cycle software development. Director, Information Technology Georgia Chamber of Commerce - Atlanta, GA January 2014 to February 2017 Manage and direct day-to-day Information Systems and Technology Programs and Services to achieve and exceed the needs and expectations of the Georgia Chamber of Commerce and its Affiliates. Manage contractors and service providers. Provide technical expertise to evaluate changing technologies to improve services, contain costs, and meet long-term Chamber business and operating strategies. Monitor industry trends for new technology to determine consistency with established IT standards, relevance for meeting Chamber business and operating requirements and expected return on investment. Recommend and implement long-range IT direction and strategies.    Additional responsibilities:  • Provided direct oversight and management of Managed Service Provider (MSP) operated IT Help Desk, including ticket management, resource allocation/task priority, Standard Client protocols and enforcement, hardware deployment and software installation, established End-User Acceptable Use Policy, monitoring of all IT systems and devices for efficiencies and issues identification, etc.  • Responsible for on-site Level 1 and Level 2 support when necessary.  • Managed all financial aspects of the IT Department, including Purchase Order/Procurement, Accounts Payable/Billing, Software Licensing management, budgeting, etc.  • Managed website domain acquisition, ongoing maintenance and renewals.  • Management of AT&T/RingCentral Virtual PBX phone system, handset deployment and maintenance.  • Project Management for all IT Department projects, including:  ? All Requests for Proposal (RFP) process and procedures, including Data and Telephony provider, Managed Service Provider (MSP) for IT Help Desk, Customer Relationship Management (CRM) software support vendor selection, etc.  ? Migration from internal Microsoft Exchange environment to Cloud-based Microsoft Office 365 platform.  ? Implementation and migration to virtual PBX phone system, deployment of VoIP PoE network hardware and handsets.  ? Data Center migration from internal server hardware to hosted VM server environment.  • Provided end-user mentoring and training in both one-on-one and classroom based environments. Created software manuals and educational documentation for staff.    In addition, continued to perform the role of Database Administrator (below). Database Administrator Georgia Chamber of Commerce - Atlanta, GA June 2008 to January 2014 Responsible for design, implementation, maintenance and repair of Chamber's database, principally the iMIS (CRM) Membership database and supporting application system; development and design of database strategies, monitoring and improving database performance and capacity, and planning for future expansion requirements; plan, co-ordinate and implement security measures to safeguard the database; plan, execute and verify database backup procedures; create, maintain and support data extraction and output presentation via Crystal Reports and Microsoft SQL Server Reporting Services (SSRS); create and maintain all necessary Stored Procedures and Scripts to update/validate/extract data. Manage and maintain iMIS Client installations on company workstations.    Additionally, support IT Director/Help Desk in all necessary capacities (Network and Email Server administration and maintenance, iPhone/iOS/BlackBerry device support, hardware installation, etc.); support the Chamber staff in all manner of computer and IT related interaction when necessary. Architect/Senior Programmer Analyst ACOM Solutions - Duluth, GA November 2005 to November 2007 Architect: Provided leadership in interpretation and specification of programming work, selecting optimized architectural approaches in terms of resource consumption, future flexibility, maintainability, reliability, and ease of use of all systems developed.    Translated requirements defined by business user or IT management into logical, economical and practical systems designs. Prepared detailed specifications from which complete sets of programs would be written. These specifications show system linkage, data movement and resource requirements; document specifications for input handling, processing and output preparation for each system function; and file, report and input formats. Coordinated workflow during all phases of product development, including: creation of design specifications for offshore development team; return product analysis and installation; documentation and preparation for Quality Assurance testing; and final production environment deployment.    Senior Programmer Analyst: Responsible for analysis, design and programming support of ACOM software package utilizing RPGIV, CLLE, DDS, ILE constructs, IFS, and C++ program object integration. Lead resource for implementing change management policies and procedures for deploying the Aldon CMS software package. Senior Programmer Analyst The Athlete's Foot - Kennesaw, GA December 1998 to January 2005 Senior Programmer Analyst: Additional responsibilities included: Standards development and Best Practices implementation; technical interviews of potential new hires; peer review and change management supervision; software evaluation/purchasing recommendations; project management. Develop/coordinate Electronic Data Interchange (EDI) with vendors utilizing Gentran:Server and Extol EDI software packages. Responsible for all aspects of EDI administration, development, and processing, including: Partnership Agreements; VAN administration; Document Standards development and publication; Document Map development and implementation; Document Database development and interface to EDI software package; development of interface programs for Distribution/Warehouse Management software package to EDI Document Database; development of programs to process sending/receiving EDI documents in both batch and interactive environments; monitor EDI procedures for possible issues and execute problem resolution.    Programmer Analyst: Responsible for development/modification/support of Island Pacific software package; Y2K development/testing/readiness; Point-of-Sale software (DataVantage) to AS/400 interface development and support. Involvement in total lifecycle development of custom databases and applications utilizing DB2/400, AS/400 RPGIII, RPGIV, subfiles, CL, and Query/400. Education High school or equivalent Skills Desktop Support, Active Directory, Help Desk, MAC
Database_Administrator
Senior Oracle DBA Senior Oracle DBA Senior Oracle DBA - MiCORE Solutions, Inc Edmond, OK Oracle Certified Professional Oracle 11g with 23+ years' experience with Oracle database. Oracle Database Administration skills include:    Installation, upgrade, and patching of Oracle software in various operating system environments, Architecture and Administration of Oracle databases, Backup and Recovery planning, testing and implementation, Disaster Recovery planning, testing and implementation, Oracle Network Administration, ASM in both standalone and clustered environments, Real Application Clusters (RAC), Oracle Data Guard, Oracle Advanced Compression, Partitioning, and database Performance and Tuning.    Implemented Oracle Advanced Compression for several databases at Williams-Scotsman. This reduced the disk space requirement by 53% and improved full table scan performance by 5%.    Experienced with Oracle on an Exadata X4-2, X6-2. This included three (3) major clients; Williams-Scotsman, ManTech and Engility (now SAIC).    Assisted in migrating 26 databases from IBM PowerPC to an Oracle Exadata for Williams-Scotsman. Set up the physical standbys for each of the nine (9) production databases. The primary data center has an Oracle Exadata ¼ Rack. The DR site has an Oracle Exadata 1/8 Rack for the physical standby of the production databases.    Migrated a major system from a proprietary government hybrid (hierarchical and relational) database GIMSII to a commercial off the shelf (COTS) Oracle relational database. Designed the logical entities and the relationships between them. Mapped the logical design to the physical design and created and maintained the database.    Also skilled in areas of applications development and systems programming. Thirty-six years background dedicated to database administration, programming, and analysis. Previously held an ISSC Top Secret Security Clearance.    AREAS OF SKILL & EXPERTISE  Oracle: 9i, 10g, 11g, 12c, Clusterware: standalone and RAC, RAC One Node, ASM, RMAN, OracleNet, Oracle PL/SQL, Partitioning, Real Application Testing (RAT), Oracle Enterprise Manager Grid Control 11g, Enterprise Manager Cloud Control 12c, Data Guard, Active Data Guard, Data Guard Broker, Advanced Compression, Hybrid Columnar Compression (HCC), Exadata X4-2; X6-2, Oracle GoldenGate, Quest SharePlex.    OS: AIX, Sun Solaris, HPUnix, RHEL Linux, Oracle Linux    Storage: EMC Clariion, DMX3, DMX4, VMAX, NetApp, IBM XIV Gen    Backup Technologies: Symantec NetBackup, IBM® Spectrum Protect(TM), formerly Tivoli® Storage Manager    Other: Unix shell scripting, ASM, VERITAS Clustering, Vxfs, NFS, Fibre Channel    PREVIOUS AREAS OF SKILL & EXPERTISE  VS/SP, MVS/XA, MVS, ESA, VM/SP, VM/HPO, VM/XA, VM/ESA, MS DOS, OS/2, Windows, MS Office, PL/1, REXX, Visual Basic, Lotus Notes Development. Work Experience Senior Oracle DBA MiCORE Solutions, Inc - Reston, VA October 2016 to Present * Responsible for the design, implementation and maintenance of Oracle databases to support 9 diverse clients in over 5 states. Major clients include Williams-Scotsman, Benepay/HCM, CustomInk, Engility/SAIC, eOriginal, WorldAware (iJet), ManTech International, National Student Clearinghouse (NSC), North American Bancard/Argus/Inovio.  * Team lead for various other clients including Erickson Living, FedBid/Unison, HomeServe USA, NYSA SAVI and Strayer University.  * Implemented Oracle Best Practices on Exadata to improve performance throughput by 8% for Engility.  * Implemented the backup and recovery strategy for Engility's 37 Oracle databases.  * Implemented Data Guard Broker for Williams-Scotsman's primary databases.  * Performed bundle patching on Exadata X4-2 and X6-2.  * Upgraded databases from 11.2.0.4 to 12.1.0.2 for Williams-Scotsman and Inovio.  * Implemented GoldenGate replication from source DB to Reporting DB for Williams-Scotsman. Senior Oracle DBA RDX remote dba experts - Oklahoma City, OK December 2013 to October 2016 * Responsible for the design, implementation and maintenance of Oracle databases to support 14 diverse clients in over 5 states. Major clients include OCLC, Inc., Williams-Scotsman, Spark Energy Holdings, LLC, BloodCenter of Wisconsin, eSpoc, II-VI, Inc., Ozburn-Hessey Logistics, LLC, American Traffic Solutions, and ShopperTrak.  * Implemented ASM as standalone for the BloodCenter of Wisconsin and improved disk space utilization and performance.  * Implemented Oracle Advanced Compression using table compression and saved Williams-Scotsman 53% of disk space utilization saving them money because additional disk space purchase was not required  * Implemented the backup and recovery strategy for Williams-Scotsman's 27 Oracle databases  * Implemented Data Guard for Williams-Scotsman's primary databases  * Supported the migration of databases from IBM PowerPC running AIX to Oracle's Exadata X4-2  * Implemented Hybrid Columnar Compression (HCC) to improve performance and reduce disk space requirements Senior Oracle DBA Chesapeake Energy Inc - Oklahoma City, OK October 2005 to October 2013 * Responsible for the design, implementation and maintenance of Oracle databases to support the Oil and Gas industry. The major system was designed using a three node RAC cluster supporting a 5TB database. This contained the SCADA data received from the oil and gas meters in the field. The application is a COTS application from Flowcal to manage gas and oil flows from the well.  * Supported the Enterprise Data Warehouse database of 4TB and over 4000 users.  * Responsible for the production management of 105 databases varying in size from 6GB to 5TB.  * Worked with Oracle Corporation to perform an Exadata Proof of Concept for use at Chesapeake Energy. Oracle Consultant Seliquini Associates - Oklahoma City, OK November 2002 to September 2005 * Consultant DBA for International Environment - Performed health check and performance analysis on existing Oracle database. Upgraded database from 9i (9.2.0.4) to 10g (10.2.0.2). Knowledge transfer to employee responsible for ongoing management of the database.  * Various short term contracts to support existing Oracle Databases.  * Consultant DBA for Tinker AFB - Production Support DBA for various Oracle Databases. Oracle Certified Instructor Thinkspark, LLC - Oklahoma City, OK March 2000 to October 2002 * Oracle Certified Instructor teaching:  ? Database Administration I  ? Database Administration II  ? Backup and Recovery  ? Introductory PL/SQL  ? Advanced PL/SQL Consulting Database Administrator CCS&T, Inc - Manassas, VA April 1996 to February 2000 * Supports Oracle database residing on a Unix operating system.  * Responsible for installation, software upgrades and maintenance in Sun Solaris System.  * Performs performance and tuning of the Oracle rdbms.  * Performs tuning of SQL queries.  * Develops and maintains backup and recovery strategies.  * Responsible for maintenance of the database and the integrity of its data.  * Designs, develops, and implements automated procedures to enhance the migration of data from DB2 to Oracle.  * Designs, develops, and implements standard reports for the customer's Oracle based Enterprise Data Repository using Oracle Developer Report Builder.  * Plans, develops, and instructs training classes in the use of the Oracle DBMS for a state educational institution. Classes include:  ? SQL and SQL*Plus  ? PL/SQL  ? Database Administration  ? Backup and Recovery  ? Performance and Tuning  ? Oracle Networking  * Supports MS SQL-Server database with an Access front end.  * Generates ad-hoc reports for the customers.  * Provides close support to the customer user base' Education None Skills Oracle Dba, DBA Certifications/Licenses Oracle Certified Professional, 11g Present
Database_Administrator
Technical Support Specialist Technical Support Specialist Technical Support Specialist Los Angeles, CA Work Experience Technical Support Specialist Dine Brands Global - Glendale, CA September 2018 to August 2019 91203    Duties and Responsibilities  • Customer focused, attention to detail and proactive approach to serving the user community  • Resourcefulness; ability to research problems and resolutions  • Perform root cause analysis as a routine part of supporting the computer environment.  • Logs all customer interactions into the current Incident Reporting System and updates incident for existing issues  • Supports Microsoft Office365, Windows 7, Windows 10 and Corporate Standard Desktop, Dell laptops/desktops.  • Take ownership of incidents and troubleshoot through to resolution  • Reasonable judgment in time management so as to minimize user work interruptions with regards to troubleshooting and resolving problems  • Software installation  • Maintain equipment for end-users keeping them up to date and in optimal condition.  • Perform technical refresh (replacing desktops and laptops in accordance with the quarterly refresh program)  • Onboarding and off boarding users (backing up/restoring data, reimaging and setting up computers)  • Basic network understanding with the ability to troubleshoot user connectivity issues  • Responsible for asset management and inventory of KC office computer equipment.  • Utilize remote control technology to serve our customers quickly and efficiently.  • Keep management informed on escalated issues.  • Collaborate and assist internal IT departments with project related initiatives Technical Support Specialist MODIS, 2600W Olive Ave - Burbank, CA April 2018 to September 2018 91505, Client Assignment-Dine Brands Global IT Specialist/System Administrator UNI - Glendale, CA November 2011 to January 2018 91203    Duties and Responsibilities:  • Performed hands-on administration, monitoring, and troubleshooting of Local Area network (LAN), resulting in optimum performance and minimum downtime.  • Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 230 users.  • Supported 230 total users in 6 locations nationwide, as well as corporate office users.  • Responsible for hardware and software applications for workstations, servers, and network data communications. Collaborated with executive management and department leaders to assess network capacity needs.  • Performed all levels of hardware and software systems support for 230 computers.  • Responsible for e-mail system and Internet Information Server, meeting employee and customer needs 24/7 printers  • Managed all new install projects for servers, switches, and other network resources.  • Installed and configured secured environments, VPN Internet connectivity of virtualized server environment and clients.  • Installation, configuration and maintenance of [Windows servers, Cisco infrastructure] system network components.  • Monitored the LAN/WAN network environment including routers, switches, firewalls, Internet access and software applications.  • Maintained MS Exchange Server - Performed troubleshooting and provided resolutions for server problems.  • Implemented proper recovery procedures for disasters and administered user-accounts' mailbox.  • Maintained the timely back-up of important data and management resources.  • Assist in identifying and implementing Directory management and audit/change management solutions for Directory Services.  • Participate in the development and deployment of Active Directory implementations to support mission applications.  • Perform AD Disaster Recovery design and implementation including live DR tests that ensure the design and implementation meet the business objectives.  • Develop and maintain web applications, back-ended by SQL and AD, used by both operations teams and end-users.  • Manage all network hardware and equipment, including routers, switches, hubs, and UPSs.  • Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.  • Responsible for analyzing requirements for designing, integrating and supporting VPNs that provide secure connectivity to the company's Partners and Customers.  • Responsible for analyzing new application data flows and designing firewall policies that support application requirements, adhere to security practices, and meet project timelines.  • Responsible for analyzing firewall change requests and integrating changes into existing firewall policies, while maintaining security standards.  • Develop and maintain security documentation and standards documents, as required.  • Responsible for the support and maintenance of the 10+server Wintel environment, including Microsoft software, Linux, and VMware.  • Server monitoring & performance - monitoring of disk space, system and application errors, memory and swap space utilization, disk performance, CPU, and processes.  • Implement, maintain, audit and monitor the VOIP telecommunications network environment.  • Facilitate and manage telecommunications network related issues and concerns.  • Responsible tier one problem support, incident response and business continuity Database Administrator Musicians Institute - Los Angeles, CA September 2010 to November 2011 90028    Duties and Responsibilities:  • Modify existing databases and database management systems or direct programmers and analysts to make changes  • Review project requests describing database user needs to estimate time and cost required to accomplish project.  • Work as part of a project team to coordinate database development and determine project scope and limitations  • Select and enter codes to monitor database performance and to create production database.  • Review workflow charts developed by programmer analyst to understand tasks computer will perform, such as updating records.  • Writing database documentation, including data standards, procedures and definitions for the data dictionary (metadata);  • Working closely with IT project managers, database programmers and web developers;communicating regularly with technical, applications and operational staff to ensure database integrity and security;  • Responsible for all phases of Business Objects report development and administration including Universe development and maintenance; report development; end-user and application team training and product support. Administers, maintains, develops and implements policies and procedures for ensuring the security and integrity of the Business Objects Environment  • Developing, coding, installing, testing, debugging and documenting SharePoint applications using appropriate editors  • Developing and communicating SharePoint site usage, security policies, governance documents and standards to all users COLD Team Member/COLD Operator Optimis Systems - Moorpark, CA June 2002 to January 2009 93021    Duties and Responsibilities:  • Support the design and implementation of new customer solution setup, including Design and Configuration of Alchemy databases  • Design and author custom definition and conversion scripts to support new or modified customer data conversion  • Maintain databases and conversion scripts for existing customers  • Perform quality assurance on all assigned customer conversions to ensure 100% accuracy  • Manage own workflow within team workflow to ensure timely delivery of converted data to customers  • Ensure compliance with all project procedures and processes.  • Provide advice to the management team regarding where efficiencies can be gained through custom IT definitions and scripts  • Provide advice to the management team to support new customer migration planning  • Other tasks as required Programmer/Consultant Information Professionals, Inc June 1998 to November 2001 1474 MariaClara St. Sampaloc, Philippines    Duties and Responsibilities:  • Gather all information on user requirements from the areas to be automated to be used for system design and analysis.  • Design application systems on LANs and stand alone microcomputers based on requirements and specifications of system users.  • Code and compile application programs and update existing applications on LANs and microcomputer following programming standards.  • Develop specifications of file back-up and recovery procedures for the application.  • Prepare system test data for program testing.  • Test code programs for errors using test data to ensure error-free coding.  • Documents application programs being developed according to prescribed standards.  • Develops and maintains systems documentation/manuals for the systems application developed.  • Revises and maintain existing application programs and corresponding documentation.  • Develop and conduct user training to inform and educate system on how to use the systems applications developed on the microcomputer.  • Train bank users on standard PC- Based software packages for common applications such as word processing and spreadsheet usage.  • Attend user inquires and request coursed through by Help Desk Operators for PC-based software training and maintenance as well as other aspects of office automation  • Develop file archiving procedures of the application.  • Adhere to the system development life cycle methodology. Analyst/Programmer Lica Management Inc July 1995 to March 1998 Duties and Responsibilities:  • Define and Investigate problems.  • Write & Prepare Feasibility Studies.  • Prepare System Software Specification.  • Prepare Hardware Specification.  • Database Design.  • Conduct System Testing & Perform system evaluation & follow-up.  • Assistance during implementation & prepare system documentation.  • Installs program and configures software problems and application.  • Manages database retrieval and storage procedure.  • Assisting in NETWORK management. Education Master in Business Administration in Business Administration University of Sto - Manila
Systems_Administrator Database_Administrator
Oracle Application EBS Database Administrator Oracle Application EBS Database Administrator Highlands Ranch, CO Since 2004, I worked as a contractor, in the Oracle Application Management Branch at the National Business Center (NBC), in Denver, CO.  As a Federal Employee, I worked in the Oracle Application Management Branch since 2007 for the Interior Business Center (IBC), in Denver, CO, as a Federal Oracle Application Database Administrator. I am very familiar with the EBS stand alone as well as shared multi-node environment and have hands on experience with daily operational support, maintenance, administration and availability of the R12.2 OFF environment.  I can work independently with minimal supervision or within a team environment.  I am well-versed and very knowledgeable with the setup, implementation and maintenance of Oracle E-Business Suite and have prior experience with migrating several agencies onto the Shared environment.  I have over 20 years of Technical experience in Relational Database Management Systems, Client/Server Application management, Oracle Applications Technology Foundation for ERP Applications.  Additionally, I have technical experience in Core Oracle Applications and have supported large landscapes with up to 16 instances. My expertise also includes managing Oracle application databases and administration with strong knowledge on migration and conversion of new agencies into the shared environment.  I have excellent customer relationship management skills. I communicate and work closely with the interior and exterior agencies/clients and share my knowledge as needed with my peers.    Technical Oracle Applications version 12.1.3 & 12.2, Database version 7.3.4 upto 12C on Unix/Linux/Solaris/HP platforms, java 1.6.0.29, SSL (Secure Socket Layer), WebLogic.  Oracle E-Business Suite: PA, AP, AR, GL, PO, FA, GRC, IProcurement, HR, Self Service Web Apps, webLogic, Workflow and Discoverer.  Other: Oracle Alerts, RMAN, Oracle Application Manager, Oracle Enterprise Manager, Grid Control, aoljtest, TOAD, SQl, Pl/SQL, Oracle Forms and Reports, SVN, My Oracle Support (MOS) and other Oracle Diagnostic tools. Authorized to work in the US for any employer Work Experience Oracle Application EBS Database Administrator 6e Technologies January 2018 to Present Managing internal EBS instances, working with the Oracle Cloud Infrastructure for Lifting and Shifting of containerized EBS applications. Supporting the 6e development team to work with other cloud vendors. Keeping track of patching needs and providing fresh EBS environment for API testing. Team Lead and Oracle Applications Database Administrator Interior Business Center - Applications Management Branch March 2004 to November 2017 03/2004 - 11/2017  10+ years of Federal experience as a Team Lead and Oracle Applications Database Administrator for Oracle Federal Financials.    Awards received: 4 -Award of Excellence, 2-awards of Appreciation for R12 upgrade.  Oracle Federal Financial Application Production DBA - Oracle Database version 12c and Oracle Financials 12.2, Platform LINUX x86 and Solaris on Unix environment.  • Technical lead/manager for the DBA group, on an ongoing implementation of Oracle  Financials 11i and Release 12 Upgrades. Required to direct team in the performance system  installation, ongoing system maintenance, legacy system interfacing and full life cycle  implementation of client requested modifications.  • Duties include recognition and mitigation of technical project risks, review technical design  and development of customizations, day-to-day tracking and maintenance of technical and functional team technical assistance requests.  • 24x7 - Primary and secondary support for all environments (production and non-production)  Oracle Financial instances such as production, development, Q/A, test, and training, on a rotational basis.    Responsibilities include but not limited to:  • Implementation and software upgrades of Oracle Financials instances ( Database and Application tiers).  • Clone/refresh instances on an on-going basis.  • Apply patches and bug fixes as needed to the Oracle Application environment, including  security patches.  • Perform periodic audit to ensure FISMA (Federal Information Security Management Act)  compliance and apply necessary patches / updates to mitigate vulnerabilities resulting from scans.  • Daily maintenance tasks, troubleshoot/resolve issues to ensure system availability and performance.  • Maintain stored procedures and application code.  • Manage application security and confidentially.  • Set up concurrent managers (including custom managers), fix concurrent manager issues  and monitor automated/scheduled concurrent requests/jobs.  • Manage Apache, java, programs, forms and reports  • Manage database objects, system resources, printers and folders.  • Provide and maintain a technically secure operating environment for confidentiality, integrity  and availability under the provisions of FIPS 199 (Federal Information Processing Standards).  • Install and maintain/administer application software, as Discoverer, Workflow, Oracle  Application Manager, Apache/http, SSL - https (Secure Sockets Layer), OEM (Oracle  Enterprise Manager, Oracle Forms and Reports, etc.  • Implement Oracle Alerts and respond to outages within the time frame as agreed upon with clients.  • Develop and implement system monitoring procedures.  • Disaster Recovery - Monitor, ensure DR sync and maintain instances on sites in addition to The instances on the primary sites.  • Communicating complex technical concepts and design implications to non-technical  professionals.  • Responsible for code review of custom code, bug fixes and deployment into production via  SVN (Apache Subversion). Also, responsible for defining and monitoring custom concurrent  Request sets for custom concurrent programs and incorporate them under the appropriate  responsibilities.  • Use AD utilities to perform Oracle Financial application tasks.  • Experience with SQL, PL/SQL, TOAD, OS Shell Scripting,  • Manage Oracle Federal Financial Applications and provide support, expertise and technical  knowledge to the Oracle E-Business modules.  • Document policies and procedures, processes/configurations, technical documentation as well as best practices documentation.    General Work Competencies / Abilities:  • Ability to master new technologies quickly.  • Tenacity to dealing with difficult problems and ability to multi-task.  • Work well both independently and in a group environment.  • Excellent verbal and written communication skills with customer and team members.  • Self-motivated, setting a high personal achievement.  • Detail oriented, excellent troubleshooting with proactive problem-solving skills, comparative  Analytical approaches, innovative resolution and consistent records of on time project  delivery.  • Skilled in communicating complex technical concepts and design implications to non-technical professionals. Oracle DBA Expanets/Avaya October 2002 to March 2004 - Database version 8i and Oracle Financials version 11i  • 24x7 - provided timely and quality database services for Oracle E-Business Suite 11i on 8i  databases, to internal and external customers on production, test, training, QA and development Oracle databases on UNIX/Solaris environment.  Supported databases for WebMethods, Oracle Financials, Siebel and Kintana.  • Performed several new installations, implementations, upgrades, file organizations on 8i,  9iAS and 11i. Backed up and cloned databases on an ongoing basis. Managed Oracle  Financial Applications and provided support, expertise and technical knowledge to all Oracle  modules.  • Managed database and server related issues, managed all backup and recovery for Finance/Oracle servers.  Database design, basic unix shell scripting, upgrades and updates of system software and tools. Managed file organization, file-system disk space issues and database sizing and  fragmentation issues.  • Administered Oracle databases, including implementation, maintenance, configuration,  replication, audit database capacity and performance, statistics, design/architecture, tuning and backup/recovery. Managed all module patches from Oracle, including the Tech Stack  and maintained corporate policy by updating each module with the latest patch set, and also  applied problem-specific patches where necessary.  • Troubleshoot and resolved application connectivity and sql problems. Developed and maintained database and Application security.  • Responsible for code review of custom code, bug fixes, data fixes and ensured all changes  were logged and signed off prior to deployment into production using Kintana.  • OEM (Oracle Enterprise Manager) and Cron jobs to monitor and maintain databases.    Environment and software used:  Oracle Client/Server Application, Apache server, Unix, vi text editor, Oracle Discoverer,  Oracle Developer and Oracle Designer, Oracle Forms and Reports, SQL, PLSQL, TOAD,  Kintana and (OEM) Oracle Enterprise Manager. Oracle DBA/Financial Application System Administrator/Developer Evolving Systems, Inc January 2001 to August 2002 Oracle Financials version 10.7 GUI/NCA - 11i, Database version 7.3.4 - 8i, on unix platform.  Oracle DBA responsibilities and duties:  • Managed production, test and development Oracle databases in a UNIX environment.  • Rebuilt the development database. Refreshed the databases on an ongoing basis.  • Managed database and server related issues, managed all backup and recovery for Finance/Oracle servers.  • Tested backup and recovery procedures on quarterly basis.  • Database design, basic Unix shell scripting, upgrades and updates of system software and tools.  • Managed file-system disk space issues and database sizing and fragmentation issues.  • Administered Oracle databases, including implementation, maintenance, configuration,  replication, design/architecture, tuning and backup/recovery.  • Managed all module patches from Oracle and maintained corporate policy on updating each  module with the latest patch set, and also applied problem-specific patches when necessary.    Oracle Financials Application System Administrator/Developer Responsibilities and duties:  • Managed Oracle Financial Applications and provided support, expertise and technical  knowledge to all Oracle module Functional Analysts. Modules: Project Accounting,  Accounts Payable, Accounts Receivable, General Ledger, Purchasing, Fixed Assets, Human  Resources, PTE (to test Oracle Services Gate keeper), webdB, Oracle Desktop Integrator,  alerts and system admin.  • Provided company-wide support for all users of the System, including the external clients.  Managed all user logins, access and security issues through Sys-Admin module.  Customized menus and responsibilities based on company access requirements.  • Resolved all Applications-related SR (Service Requests) using MOS,(My Oracle Support)  website or with Oracle Support.  • Maintained internal finance/oracle web site. This includes posting updated information on all  pages, writing help/instruction pages where/when necessary, and maintained the general  organization of the site and data.  • Installed all Oracle Apps related software and customizations on client machines where Necessary/as needed.  • Served as functional lead on all Oracle Apps upgrade projects.  • Coded, tested and implemented Oracle Alerts to monitor system usage, data integrity, and other monitoring thresholds required by management.  • Made custom modifications to the system as requested by Management.  • Developed, modified and implemented custom reports and made modifications to existing  standard reports. Optimized reports developed by other analysts.  • Provided day to day system support for problems encountered and User support. Oracle Developer/Programmer Anthem - Blue Cross Blue Shield July 2000 to December 2000 Transition of Oracle Financials for New Mexico - Responsibilities include analyzing and developing project plans in MS Projects. Meeting with users to determine their data requirements, feasibility and scheduling delivery. Developing scripts to transition Oracle database tables using SQL/Plus, PL/SQL, SQL Navigator, Oracle Discoverer/2000, Oracle Developer 2000 and Oracle Designer 2000 - Oracle Forms and Reports. Technical Analyst Oracle Corporation, CO February 1996 to June 2000 Received achievement awards for outstanding job performance and customer satisfaction.  Analyzing, researching, trouble shooting and supporting software applications.  Working with customers in diagnosing and problem solving. Researched, developed, published and delivered training material and assisted less experienced analysts in isolating problems, workarounds and solutions.  Prepared and presented brown bag seminars to technical analysts regarding technical/functional issues.  Technical support analyst experience at Oracle with in-depth knowledge of application systems (character, Web and GUI):  Oracle Financials:  Project Accounting, Personal Time and Expense, Activity Management Gateway, EDI Gateway, Cash Management and Accounts Payable on multiple platforms and general understanding of other application systems:  General Ledger, Accounts Receivable, Purchasing, Receiving, Order-Entry, Inventory, WorkFlow, Web Expenses and other application interfaces.    Environment and software used:  Oracle, Unix, Windows NT, Windows 95+, Vi, Designer2000, C, Oracle Data Browser,  SQL/SQL*Plus, PL/SQL & MS Office (Word, project, PowerPoint, Excel and Access) and MS-DOS. Database administration skills include Installation of Oracle Financials. PRINCIPAL PROGRAMMER/ANALYST Digital Equipment Corporation 1981 to 1995 11½ years computer applications development experience on systems: Purchasing, Accounts Payable, Inventory, Accounts Receivable, Security, Conference room scheduling, Finance and batch processing with automatic submission of jobs.  Environment and software used:  DEC-10/20, VAX/VMS, OS/2, Unix, COBOL, C, Basic, Powerhouse, FMS-Forms Management System, dBase-11, RDB, Datatrieve, DECReporter, 20/20, Focus, DBMS, 1022, 1032, Vax  Document, DCL- Digital Command Language, Word Perfect, MS Office(Word, Excel, Access), MS-DOS, Lotus 1-2-3. Education Bachelor of Science in Computer Information Systems National American University February 2002 Skills Oracle Dba
Database_Administrator Software_Developer Systems_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - Disys Solutions Inc Capitol Heights, MD Authorized to work in the US for any employer Work Experience Oracle Database Administrator Disys Solutions Inc - Ashburn, VA August 2014 to Present * Installs, configures and maintains oracle 12c and 11g databases in test and development environments.  * Upgrades Oracle databases from 11.2.0.1 to 12.1.0.2 and applies PSU patches  * Refreshes development database from production using datapump export and import.  * Help resolve various database-related issues and customer requests.  * Creates tablespaces and plans the location of data, index, and undo tablespaces redo log files and control files in adherence to the Optimal Flexible Architecture.  * Manages database security by creating and assigning appropriate roles and privileges to users depending on the user activity.  * Sizing database objects for effective space management and optimal performance.  * Proactively monitors hit ratios on different components of the SGA, including tuning of the shared pool, databases buffers and redo buffers.  * Analyzes tables on a regular basis for the Oracle optimizer.  * Performs level 0 and 1 database backup using RMAN  * Supplements database backups with datapump export  * Recovers database recovery when necessary.  * Loads data using SQL*Loader to assist Data Warehouse developers.  * Ensures that daily cold and hot RMAN backups are successfully made and valid for restore and recovery  * Performs Oracle database, SQL and application tuning and monitoring using partitioning, AWR, ASH and ADDM  * Administers Oracle database, including design and creation of schema objects, integrity constraints, users and roles.  * Creates tablespaces, manage storage allocations by adding datafiles, create redo log files to reduce I/O from frequent checkpoints to achieve optimal performance for transactions.  * Ensure that daily exports are successfully made and valid for small table level restores  * Uses Oracle Enterprise Manager (OEM) as an interface to manage the Oracle databases  * Creates database users, roles and privileges. Manages passwords and resolve connectivity issues Education High school in Academic Joel Spingarn - Washington, DC September 2003 to June 2007 Skills Database, Sql, Rman, Linux, Red hat, Oem, Account management, Loader, Backup/recovery, Performance tuning
Database_Administrator
Project Manager Project Manager Olathe, KS Experienced leader and project manager with 25+ years of IT experience having specific expertise in production support, software implementations, and RDBMS. A consistent high performer with a track record of delivering and exceeding expectations. Excels as a PM by leveraging strong communications and relationship skills and taking ownership in critical, highly visible situations. Highly regarded by peers and management, always seek ways to improve as a team and make an impact. Recognized numerous time for innovative work in areas such as Follow the Sun / Global support, EBI DB re-architecture, SPDE, EAI PS, RMS Adaptability Study, DWBI PS review, and Wireline Rewrite project. Trained in Agile, Dev/Ops, and Garage methodologies. Authorized to work in the US for any employer Work Experience Project Manager IBM Global Services September 2004 to Present Operations Manager - Prepaid Web IBM Global Services - Overland Park, KS December 2017 to May 2019 • Supported Operations for Consumer, and Dealer platforms for Boost, VMU, Sprint Prepaid - Production support, escalations, coordinating QA and PS for all deployment  • Tracked over 500 production impacts (deployments and tests) per year.  • Reduced typical production ticket backlog by over 50%; managed ticket aging.  • Leveraged existing relationships across organizations to quickly bring resolution to issues. Test Manager - Wireline IBM Global Services - Overland Park, KS February 2016 to December 2017 • Managed testing for major rewrite of wireline system order & provisioning systems.  • Implemented new tools and processes to simplify tracking and executive reporting.  • Coordinated a cross team effort of 30 resources globally to define & track test cases, manage defects and deliver releases on an aggressive timeline.  • Built relationships and established a system to prioritize issue with the business & dev team. Project Manager / Liaison IBM Global Services April 2006 to February 2016 Provide liaison and project management function for offshore resources on the Sprint account for the critical EAI middleware layer. Changed the liaison/customer relationship in EAI from one of  contention to a partnership at the manger & director level.  • Developed and implemented 24x7, 'follow the sun' support strategy for supporting outsourced  production support DBA and middleware analysts  • Oversaw outsourced staffing for MQ and 3rd Party Software teams, in addition to overseeing  major software upgrades, software vulnerability remediation & executive reporting  • Implemented 24x7 support bridge to meet requirements from Sprint prod support director  • Stabilized critical EAI applications and reversed customer's perception from a problem area to a model of excellence & set a new standard for the account Team Lead, Sprint Account IBM Global Services - Overland Park, KS September 2004 to April 2006 Managed a team of 32 people in the US, Brazil, and India responsible for delivery of database work and support for 3 different RDBMS, over 175 applications, working over 400 projects.  • Responsible for resource assignment, forecasting, risk mgmt. & mitigation, escalations, and budget mgmt. for the team's work on 375+ concurrent projects providing 24x7 support  • Managed knowledge transfer and training for off shore resources on applications, client methodology, and practices. Created & implemented needed support infrastructure. Developed a global team atmosphere receiving the highest customer satisfaction score.  • Possess strong crisis management skills having worked several critical production situations with CEO visibility. He was asked to assist in the with post implementation issue on the SPDE project and was part of the IBM 'critsit' team for this strategic $92 million project. He was recognized for his strong contributions in stabilizing the SPDE deployment.  • Leads and manages a team which consistently exceeds productivity targets and is ranked the highest in the department. Supervisor, Data Management Sprint June 2000 to September 2004 Managed a staff of 15 DBAs and Data Analysts supporting over 250 development, test, and 24x7  production databases for 50+ applications and over 100 concurrent projects. Databases ranged  from 10 GB to 4+ TB, supporting 5 to several hundred concurrent users  • Built and maintained relationships with customers, 15 dev groups, and other IT orgs. Leveraged  relationships to facilitate more effective solutions and reduce MTTB  • Managed a critical lease replacement effort for the Enterprise Business Intelligence databases.  Set technical direction, oversaw the database architecture, and managed the project meeting an aggressive schedule to retire obsolete hardware. Delivered a new system on less expensive  hardware, yielding a savings of $1.4 million while increasing system availability by over 25%, reducing runtimes, & increasing performance by an avg. of 400%.  • Develop and managed Service Level Agreements; Provided executive status for key projects Sprint - Overland Park, KS March 1999 to September 2004 Database Administrator Sprint - Overland Park, KS March 1999 to June 2000 • Hired as a staff DBA, quickly becoming a lead DBA and growing the team from 3 to 9 DBAs  • Lead Oracle DBA managing dev and test environments, maintaining 3 concurrent releases for 10 applications in 100+ databases across 65+ servers supporting 24x7 development & testing  • Coordinated DM efforts with multiple development teams, managed dev, test, and production databases, supporting a key strategic initiative for the company.  • Participated on multi-discipline tiger teams to resolve severity 1 tickets and other critical issues Database Administrator Olsten Health Services - Overland Park, KS May 1996 to March 1999 • Lead Oracle DBA for large managed care network system and Carrier Eligibility database  • Supported 60+ databases, up to 30 GB, 1000+ concurrent users, in a 24x 7 environment  • Lead a migration team in converting a mission critical system from MSSQL to Oracle  • Lead effort document systems and reengineer DBA tasks by function; Mentored new DBAs Programmer / Analyst Multi Service Corp - Overland Park, KS October 1994 to May 1996 • Programmer / Analyst for large, nationwide fleet maintenance system & dispatching system  • Programmer supporting credit card processing system for trucking industry Education University of Missouri at KC, Bloch School of Business 1988 BS in Information Systems Kansas State University 1986
Project_manager Database_Administrator
Senior BI/OBIEE Developer Engineer Senior BI/OBIEE Developer Engineer Senior BI/OBIEE Developer Engineer - Verizon Corporation Dallas, TX • 11+ Years plus Oracle Business Intelligence Certified Developer / Engineer. Extensive Data modeling experience in Star Schema/Snowflake schema design in the RPD with Fact and Dimensions tables, Physical and Logical Data Modeling and BI Administrator.  • Expert working knowledge of OBIEE Tool including dashboard Development and RPD.  • Build Dashboard, Score Charts, KPI's and Ad hoc reports in OBIEE, Tableau and other tools.  • In deep knowledge on Fusion Middleware Technology, concepts and data warehouse architecture.  • Worked on BI Financial, OBIA App CRM version 7.9.6.1.1 and HRMS version R12 managing performance, caching and customizing reports.  • Working knowledge Data Visualization concerts.  • Administer BI Server in Linux, UNIX and Windows environment.  • Expertise in design and building Dashboards & Reports.  • Working knowledge in ETL/Data integration using ODI and Informatica as a data source.  • 15+ plus Years of IT experience.  • 7+ Years Tableau Expericence  • Working knowledge of Cloud computing IAAS, PAAS and SAAS.  • Working knowledge in Informatica Power Center.  • Oracle Business Intelligence Administrator  • Setup ETL process to extra data from various data source.  • Data Analysis Modeling Skills designing both Normalized and De-Normalized dimensional Data Structures.  • Extensive knowledge in Tableau Desktop and Server  • United States Security Clearance Holder for Homeland Security and US Department of Agriculture  • Design and develop OBIEE report, dashboards and answers in prospective business.  • Develop complex ad-hoc queries using OBIEE tools like Answers.  • Design and develop Repository (RPD's).  • Expert in writing SQL statement to verify table content.  • Develops reports using BI Publisher and setup different agents.  • Participates in the day-to-day support of existing dashboards and reports.  • Converting Hyperion Reports into OBIEE.  • Develop and govern standards relating to Data Warehouses, Business Intelligence and Reporting.  • Work with Managers to establish data quality baselines.  • 10+ Years of extensive experience with OBIEE version 10g, 11g /12c analytical backend development.  • Extensive experience with Fusion Middleware with working knowledge of DAC Support and ESSBASE cubes.  • Currently taking classes in Cyber Security Assurance.  • Strong in OBIEE Metadata development including (Projects, MUD Environment, Migration, Deployment, Applying patches, Maintenance etc.)  • OBIEE metadata (RPD) design and development - including design and definition of logical tables, physical sources, dimensions, columns and aggregation rules.  • Responsible for the deployment and maintenance of the Physical Layer, Business Model and Presentation layers in OBIEE repository with security.  • Good foundation in industry standard Data Warehousing design concepts.  • 11+ years of extensive experience in Database Administration include Database Design, Programming and Deployment in Oracle and MySQL.  • Proven working knowledge of star schemas and data warehousing modeling techniques.  • Strong Oracle SQL Skills, PL/SQL, SQL Developer and Toad.  • Skilled in writing SQL queries and optimization of SQL queries.  • Responsible for ensuring compliance with performance criteria through database SQL and metadata/report tuning.  • Ability to work independently with little or no supervision.  • Good ELT/ETL knowledge, preferably ODI or Informatics.  • Good written and verbal communication skill.  • Flexible working schedule.  • Team player.    IT Certifications, Training and Awards:    Oracle Business Intelligence 11g Certified (OBIEE Certified Developer) Oracle 11g Certified Database Administrator  Oracle BI ERP Certified,  MSQL Certified Database Administrator HP Certified, Dell Certified, Microsoft Certified, Toshiba Certified, Aspect ACD Certified, Cisco Certified and A+ Certified.  Special Achievement Award from Sprint Corporation Professional Recognition 2010, Deloitte LLP and Verizon Telecom for completing projects two months before deadline in 2016. Presently working on Cyber Security Certification Authorized to work in the US for any employer Work Experience Senior BI/OBIEE Developer Engineer Verizon Corporation - Irving, TX December 2017 to Present Irving, Texas  Project Descriptions: Project Description: Oracle Fusion Middleware Developer. Build RPD files and create dashboard to capture financial data. Using OBIEE analytics and dashboards to build reports for Verizon Vision, Settlement, Refund, Collection, Bad Debt, Revenue Assurance, Reseller Wireless Building, Finals and Write-off and Usage Tracking Off. All the report build were used by business to make better decision for Verizon. Use Enterprise Manager for Deploying RPD, Web logic for managing groups in Linux, UNIX and Windows environment. Worked on OBIA App CRM version 7.9.6.1.1 and HRMS version R12 managing performance, caching and customizing reports. Working knowledge Data Visualization concerts.    Responsibilities:  • Identified various source systems to better understand business needs.  • Better Knowledge of Oracle Cloud infrastructure.  • Managing Clustering, Load Balancing and User Management with Tableau.  • Working knowledge of Cloud Computing. Setup Star Schema/Snowflake schema. Design Fact and Dimensions tables, Design Physical and logical data model mapping layer.  • Design Project in MUD Environment, Migration, deployment, applying patches, maintenance and use ETL process to extra data from various data sources.  • Using Tableau for data Visualization.  • Developer Report and Graphs in Tableau Desktop Workbook.  • Customize and increase performance in Oracle 11g and 12c Database tables.  • Create and setup table size within Oracle Databases.  • Expert in Modeling Facts, Dimensions, Hierarchies, Measures, Partitioning, Aggregation Rules, Time Series, Cache Management.  • OBIEE metadata (RPD) design and development - including design and definition of logical tables, physical sources, dimensions, columns and aggregation rules.  • Responsible for the deployment and maintenance of the Physical Layer, Business Model and Presentation layers in OBIEE.  • Performed gap analysis and feasibility study for the given requirement.  • Created mockup reports and dashboards for review by the business users.  • Work in MUD project environment by check in project in RPD and check out project in RDP and later merge the RPD.  • Customized the OBIEE Repository (physical, BMM, and presentation layers). Created connection pools, imported physical tables and defined joins in the physical layer of the repository.  • Created dimension hierarchies, aggregates, and keys in the BMM layer.  • Modified Presentation Layer to add presentation tables and columns to meet the business user needs.  • Worked on repository using session variables and use Enterprise Manager for deployment. Senior BI/OBIEE Solutions Engineer Deloitte Consulting - Orlando, FL February 2015 to November 2017 Project Descriptions: Worked with US Department of Home Land Security. Develop RPD to support Department of Home Land Security assets management and Real Property Data Warehouse    Responsibilities:  • Senior OBIEE Developer. Design Symantec Layer for the Department of Home Land Security. Include Physical Layer, Business Model and Mapping Layer and Presentation Layer. Deploy and assign security on presentation tables and columns. Build dashboard and reports to support Department of Home Land Security support property assets management. Hold a Security Clearance.  • Fusion Middleware Administrator.  • Build dashboard and analysis for Home Land Security to streamline US Government warehouses and assets.  • Responsible for the deployment and maintenance of the Physical Layer, Business Model and Presentation layers in OBIEE.  • Performed gap analysis and feasibility study for the given requirement.  • Created mockup reports and dashboards for review by the business users.  • Developer Report and Graphs in Tableau Desktop Workbook.  • Work in MUD project environment by check in project in RPD and check out project in RDP and later merge the RPD.  • Customized the OBIEE Repository (physical, BMM, and presentation layers).  • Created connection pools, imported physical tables and defined joins in the physical layer of the repository.  • Created dimension hierarchies, aggregates, and keys in the BMM layer.  • Modified Presentation Layer to add presentation tables and columns to meet the business user needs. Worked on repository using session variables.  • Train and mentor junior OBIEE Developer in various projects.  • Use BI Application for various customer projects. Meridian Technology Contract Portland Power and Gas - Portland, OR May 2014 to January 2015 Project Descriptions: Portland Power and Gas. Develop RPD for service level for various outages with customer cost codes to determine outages by region, equipment and nature.    Responsibilities:  • Understand the business. Gathered Business requirements by interacting with various teams, users and managers.  • OBIEE Developer. Design the Semantic Layer. Include Physical Layer, Business Model and Mapping Layer and Presentation Layer. Deploy and assign security on presentation tables and columns.  • Defined subject areas for analytical data requirements.  • Identified source system OBIU (Oracle Business Intelligence Utilities) ODI, OMS and Informatica. Work with ODI and Informatica developer.  • Business requirements by interacting with various teams, users and managers, defined subject areas for analytical data requirements.  • Fusion Middleware Admin  • Setup connection pool and the data model. Start developing physical layer. Determine fact tables, dimension tables, start creating aliases and joins.  • Build dashboard and Ad hoc report. Schedule report and setup agent to run report.  • Setup KPI (Key Performance Indicator) for usiness to make decision in a timely manner.  • Create Business and model layer by creating logical table, logical columns, dimension and hierarchy. Example years, half, quarter, month and day. Run consistency check to determine errors and correct them.  • Develop the presentation layer, setup presentation tables, apply security on the various tables, and build dashboards and reports. Create agent and schedule reports to run before business hours. Work in a MUD environment, check in and check out other projects. BI/OBIEE Developer University of Texas Dallas - Dallas, TX August 2012 to April 2014 Dallas, Texas  Project Description: University of Texas at Dallas, Build RPD files and create dashboard to capture financial and registration data. Using OBIEE analytics and dashboards to implement centralized student interactions and enable mangers to be able to get real time data for decision making. Students, staff and teachers deal with several legacy systems with data across multiple environments. OBIEE was deployed across the organization to over 200 employees and staff enabling the gathering of real time data which in turn increase registration attendance by 35% within one year period. Fusion Middleware Admin    Responsibilities:  • Identified various source systems to better understand business needs.  • Design ETL to load data from data warehouse, Oracle, MySQL, SQL Server and Teradata to meet business needs.  • Advance knowledge and concepts on Essbase architecture.  • Developer Report and Graphs in Tableau Desktop Workbook.  • Setup Star Schema/Snowflake schema. Design Fact and Dimensions tables, Design Physical and logical data model mapping layer.  • Design Project in MUD Environment, Migration, deployment, applying patches, maintenance and use ETL process to extra data from various data sources.  • OBIEE metadata (RPD) design and development - including design and definition of logical tables, physical sources, dimensions, columns and aggregation rules.  • Build dashboard and analysis student performance including top subject area student register in Texas  • Responsible for the deployment and maintenance of the Physical Layer, Business Model and Presentation layers in OBIEE.  • Performed gap analysis and feasibility study for the given requirement.  • Created mockup reports and dashboards for review by the business users.  • Work in MUD project environment by check in project in RPD and check out project in RDP and later merge the RPD.  • Customized the OBIEE Repository (physical, BMM, and presentation layers).  • Created connection pools, imported physical tables and defined joins in the physical layer of the repository.  • Created dimension hierarchies, aggregates, and keys in the BMM layer.  • Modified Presentation Layer to add presentation tables and columns to meet the business user needs.  • Worked on repository using session variables.  • Used the security settings in Siebel Analytics Admin tool to setup users, Groups and Access privileges.  • Created materialized views and aggregates to improve performance.  • Customized Activity and Revenue star schemas.  • Setup Usage tracking option to monitor frequently run reports in order to provide caching for the reports and perform database optimization by analyzing query performance.  • Customized reporting with OBIEE Answers and integrated them into the Dashboards.  • Generated Reports and Dashboards by using Report features like Pivot tables, charts and view selector.  • Created dashboards with global prompts, column selectors, navigation, and automatic drill-down.  • Created user level security for intelligence dashboards based on Business Requirement.  • Customized and Developed OBIEE Analytics Reports Account Activity, Revenue on business segmentation, and Actual vs. Forecast Response rates, Segment and Offer responses.  • Created Dashboards with Dashboard prompts, Charts, Pivot tables.  • Performed Data Validation of data in the reports and dashboards.  • Extensively used SQL Tuning to improve performance.  • Created Agents to send pre-processed reports using OBIEE Delivers.  • Unit, integration and system testing for all components in OBIEE. Test cases have been prepared and documented the results.  • Worked on evaluation of Oracle BI Enterprise Edition and its new utilities including BI Server, Answers, Delivers and Publisher.  • Document the project for future references.  • Performed production support for the project. Oracle Business Intelligence Developer Sprint - Irving, TX November 2010 to July 2012 Project Description: Sprint is the world's leading provider of wire-line and wireless communications. The goal of the project is to implement Siebel Analytics system to analysis Retail Sales, Marketing and business functions. Several RDP files were created in a MUD environment with dashboard to satisfied business needs.    Responsibilities:  • Worked closely with the business users and managers to make sure that business requirements are correctly translated into database schemas and ultimately into the application.  • Interacted with end users and developers to validate the data model.  • Developer Report and Graphs in Tableau Desktop Workbook.  • Work in a call center environment to capture data to build the physical layer and create aliases.  • Design ETL to load data from data warehouse, Oracle, MySQL, SQL Server and Teradata to meet business needs and work with ETL Developer.  • Design and develop repository for various groups and projects in Sales, Marketing, Finance, HR and call center environment.  • Requirement validation of the reports and drill downs with business users.  • Analysis of existing OLTP system and Identification of required dimensions and facts from the Database.  • Creation and Customization of the OBIEE Repository (Physical, Business and Presentation layer).  • Responsible for creating users and maintaining visibility privileges using Analytics administration on the repository side.  • Manage cache management, Repository migration, data level and object level security in OBIEE Analytics.  • Created connection pools, imported physical tables and defined joins in the physical layer of the repository.  • Worked on role-based dashboards in Retail sales.  • Created hierarchies based on the territory level for territorial level sales and contact reports.  • Modified Presentation Layer to add presentation tables and columns to meet the business user needs.  • Worked on repository and session variables for various user accesses.  • Created materialized views and aggregates to improve performance.  • Setup Usage tracking option to monitor frequently run reports in order to provide caching for the reports and perform database optimization by analyzing query performance.  • Customized reporting with OBIEE Answers and integrated them into the Dashboards.  • Generated Reports and Dashboards by using Report features like Pivot tables, charts and view selector.  • Created dashboards with global prompts, column selectors, navigation, and automatic drill-down.  • Created Dashboards with Dashboard prompts, Charts, Pivot tables.  • Resolve performance issues on reports and dashboards.  • Extensively used SQL Tuning to improve performance.  • Unit, integration and system testing for all components in OBIEE. Test cases have been prepared and documented the results.  • Worked on evaluation of Oracle BI Enterprise Edition and its new utilities including BI Server, Answers, Delivers and Publisher.  • Write and document RPD design process for intuitive understanding and future reference.  • Performed production support for the project. Oracle Database Administrator Sprint - Irving, TX March 2008 to October 2010 Project Description: Created and maintained 50+ Oracle 9i, 10g, 11g databases. Some configurations use Oracle Data Guard for the DR/Standby solution and RAC in a SAN platform. Use RMAN for backup and recovery; use oracle tool AWR/ADDM and OSWatcher to diagnose database problems.    Resposnibilties:  • Create and monitor 10+ plus MySQL Databases in Solaris, Linux using MySQL Workbench to monitor databases.  • MySQL installed on various versions.  • Database changes and implementations follow strict Change management process.  • Install patch and maintain all Oracle software.  • Configure, Install and Troubleshoot RAC environment.  • Write PL/SQL script to pull detail information on production performance issues using explain plans.  • Monitor and configure RAC services and check alerts logs on the primary and standby database for error.  • Tune Oracle instance components including MySQL, SQL and PL/SQL.  • Design and implement backup and recovery systems.  • Implement Oracle failover technology Data Guard.  • Experience with OLTP, dimensional database design and code implementation.  • Work closely with the Developers in resolving performance issues and implementing process.  • Proactive personal with a proven track record of delivering responsibilities and task.  • Work closely with the Business Intelligent Team with home grown application RMS Application to resolve issues at the retail stores.  • User Golden Gate 11g for data replications and movement of large data from one platform to another platform with decision making  • Managing up to 40 Oracle databases on different UNIX platforms in SAN environment: Sun Solaris, Linux Red Hat and AIX, HP and Dell. Administered in releases from 11g/10g/9i. Task includes install, migrate and upgrade Oracle, create database, database maintenance, database security, performance tuning, backup and recovery. Provide 24x7 production supports for mission critical databases.  • Use and configure RMAN for database backup and recovery.  • Use Enterprise manager to monitor database health and check logs files for error.  • Managed 20 databases for 5 different sites across Texas.  • 24 x 7 worldwide rotations on call as last line system supports defense System Administrator AT&T Capital Corporation - Grapevine, TX July 2006 to March 2008 Project Description: Administer, install, maintain and configure windows and Linux servers in a call center environment. Install and configure router for AT&T leasing unit.    Use tool and write scripts for mass installations in Window environment. Use tool like FTP in UNIX environment to copy and transfer files between systems. Resolve and load customer software and test and approve installations.    Resync Aspect ACD Switches in (Windows and UNIX Platform). Administer Aspect Ray 6, 7, 8 & 9 Voice Switch (Unified Platform). Install Aspect Telset and bounce trunks. Run back up for, voice and data, setup IP for each telset to access, and monitor Agent and Supervisors on the Aspect Switch. Responsible for the daily maintenance of the Aspect ACD switch, servers and desktop applications  Maintain Cisco Routers and Network for AT$T customer. Education Bachelor's Skills DATABASE (7 years), MYSQL (6 years), ORACLE (7 years), DATA WAREHOUSE (6 years), BI (7 years) Additional Information Technical Skills:    Data Warehouse: Enterprise Fusion Middleware, Essbase, SQL Loader, Oracle BI App 11.1.8.1  Business Intelligence: Fusion Middleware, Oracle Technology Business Intelligence OTBI, Business Intelligence Cloud Services BISC, 12C, 11.1.1.9.1, 11.1.1.7, 11.1.1.6, 11.1.1.5, 10.1.3.4, 10.1.3.4.2, Seibel Analytics, Informatica 8.2, OBIEE, Seibel Answers/Delivers, Security, Oracle APP 7 ERP and Performance  Operating Systems: UNIX (Sun Solaris, AIX, HP, Dell,) Linux, Red Hat and Window Servers,  Database: Oracle 12c/11g/10g/9i, MySQL, SQL, Teradata  Data modeling: Erwin 3.1, Toad, SQL, SQL Developer  Tools: DAC 10.1.3.4.1, Siebel Analytics .7.8.2/7.7.1, Informatica 8.2, Toad, SQL, PL/SQL, WinZip, IBot, Source Anywhere, Microsoft Excel, Outlook, Messenger, PowerPoint, Word, Access, Visio, SQL Developer, Putty, Web logic Control, Golden Gate 11g, Secure CRT, Secure FX, WINSCP, Text Pad, MySQL Workbench, Note, JIRA, Source Anywhere, Password Manager, Nagois, OEM, Grid Control, Toad, Putty, Exceed, VM Ware, ASM, SQL, Oracle Enterprise Manager, RAC, Service Manager, JIRA, AWR, PKPROF, SQL Developer, HP Database and Middleware Automation Solutions.  Languages: SQL, PL/SQL, Java scripts, Visual Basic, UNIX Scripts, C++, XML, Perl scripting, Shell Scripting, C++, Visual C.
Database_Administrator Systems_Administrator
AMS Administrator AMS Administrator Database Administrator Accokeek, MD Several years of experience in Engineering, Information Technology and Database Administration. Skilled in  hardware and software testing, network management and MS SQL Server administration. Work Experience AMS Administrator Mortgage Bankers Association - Washington, DC September 2018 to April 2019 • Ensured effective operations and maintenance of MBA's Association Management System Aptify.  • Managed all Agile sprint activity and testing during the migration of iMIS to Aptify.  • Participated in daily Scrum planning sessions to layout the next phase of sprint testing.  • Maintained SSRS reporting, SQL queries and stored procedures for meetings, marketing, education and research departments Database Administrator and Information Technology Manager National Pest Management Association - Fairfax, VA May 2016 to February 2018 Served as the primary IT liaison for technical assistance and support for staff, outside vendors and service  providers.  * Maintained the overall administration of NPMA's Aptify association management system (AMS).  * Collaborated with third-party companies (Hire Logic, Informz, Per Byte, Inc.) on code and certificate updates to Aptify E-business websites and micro community sites.  * Developed database solutions involving database restructuring, SQL programming report writing to solve  NPMA's information-related challenges.  * Held weekly training sessions with staff to maintain Aptify skillset.  * Administered systems, servers and email accounts in the Office 365 and Azure cloud.  * Monitored network operations and software applications to ensure efficient operations. Campaign BI Manager Decision Software, Inc - Landover, MD May 2015 to May 2016 * Developed custom vendor and client reports and analytic charts using SQL Server Reporting Services (SSRS)  * Maintained client reports and control report access through the SSRS Reports Manager website  * Performed quality checks on client reports and exports to ensure data integrity  * Built client report tables and datasets using SQL in SQL Server Management Studio (SSMS)  * Managed updates to Online Analytical Processing (OLAP) data cubes through weekly cube refreshes in.  Microsoft Visual Studio 2010 and SQL Server Analysis Services (SSAS).  * Verified updates to OLAP cube data through Multi-Dimensional Expressions (MDX) queries.  * Created and maintained all business intelligence documentation. Data Analyst National PACE Association - Alexandria, VA November 2014 to February 2015 * Performed quality checks to ensure that data is clean before loading into tables.  * Worked with NPA data team to perform an internal quality check on data.  * Checked the results to ensure that data are within range.  * Assisted with compiling data in Microsoft Excel. Special Projects Engineer II ITT Exelis - Annapolis Junction, MD October 2008 to October 2013 Columbia, MD    * Worked with senior engineers on the design of quick turn-around projects.  * Communicated with engineers to identify, log and track problems to ensure that deliverables are within schedule.  * Communicated with vendors to document and resolve product failures.  * Developed test plans and procedures used to quickly isolate and correct problems in designs.  * Assisted with the Alternative Database project to develop a single, shared resource repository of all engineering workgroup  documentation. RF Engineer I ITT Exelis - Bowie, MD July 2007 to October 2008 * Conducted a survey of the US Radio Spectrum used to develop a new federation of toolsets for our client.  * Worked with a team of engineers to develop modeling and simulation scenarios in the Satellite Toolkit (STK) software package used to demonstrate the accuracy and effectiveness of our toolsets.  * Worked with a team of engineers to develop a new database system used to maintain a central repository of data for the STK scenarios.  * Developed test procedures of STK scenarios used to and train new engineers entering the project on our toolset and future toolset  development. Electronics Engineer Office of Naval Intelligence - Washington, DC March 2006 to July 2007 * Conducted daily analysis of radar signals for Office of Naval intelligence (ONI).  * Performed detailed measurements on signals to determine their modulation characteristics.  * Supported multiple intelligence organizations with detailed signals analysis results.  * Completed the Accelerated Engineer Program in 6 months. Procurement Systems Analyst Brace Management Group - Largo, MD January 2004 to March 2006 Administered the closeout of 25+ Defense Threat Reduction Agency (DTRA) and Health Resources and System Administration  (HRSA) contracts per month, saving the government thousands in funding.  * Assisted with the management of the file room/inventory process to quickly log and track contacts and accelerate the contract closeout  process.  * Created a Microsoft Excel VBA program for contract inventory and Defense Finance Accounting Service (DFAS) reporting to correct  anomalies in contract closeout data. Helpdesk Intern Anadac, Inc - Crystal City, VA December 1997 to August 1999 * Assisted with the daily LAN administration for the company's 200-user network.  * Oversaw the daily operation of the company's Helpdesk Hotline to resolve user technical issues.  * Participated in the migration of the company's email system from Lotus Notes to Microsoft Exchange Server  2000. * Established email accounts and administrative privileges through Active Directory.  * Upgraded 50+ workstations on network with latest barebones peripherals and software. Education B.S. in Electrical Engineering in Electrical Engineering University of Maryland May 2003 Skills Sql server, Sql server 2008, Sql server 2008 r2, Sql server 2012, Sql, Sql server reporting services, Mongodb, Power bi, Visual studio, Amazon web services, C#, Git, Html, Javascript, Bootstrap, Mongoose, Node.js, Json, Python, Vb.net, Sql Dba, DBA, DBA, Sql Dba Additional Information Technical Proficiencies    Cloud Tech. Microsoft Office 365, Azure, Azure DevOps, Amazon Web Services    OS Windows 10 Professional, Mac OS X, Ubuntu Linux 18.0.4, Windows Server 2008, Windows  Server 2012    Software QuickBooks Desktop Enterprise, Sage 50 Accounting, ESET Remote Administrator Console 6.x,  Dropbox, Dundas BI, Visual Studio Code, Sublime Text 3, Visual Studio 2012, GitHub, Git, JIRA  Confluence, Asana, Power BI    Databases SQL Server 2008 R2 Standard, SQL Server 2012 R2, SQL Server 2014 Standard, Aptify 6.0.0,  MongoDB 4.0.0, Mongoose 5.2.4, SQL Server Reporting Services    Programming HTML, CSS, JavaScript (Basic ES6), jQuery, JSON, Bootstrap 4, Express.js, Node.js,  Skills C#, VB.NET, SQL, C, PowerShell, Python 2.7+    Protocols TCP/IP, DNS, Active Directory
Database_Administrator
Controller Controller Controller - Sunroof Express Allen Park, MI Authorized to work in the US for any employer Work Experience Controller Sunroof Express - Troy, MI January 2018 to Present * Organize, direct and control all accounting functions and operations including, Accounts Payable, Accounts Receivable, Invoicing/Billing, Inventory Accounting, General Ledger, Budget and Forecast preparation and Purchasing activities.  * Ensure the accounting of revenues and expenses are performed in an accurate, Efficient and timely manner and researching and resolving technical accounting issues for compliance with GAAP.  * Prepare and review monthly and annual corporate financial statements and all related supporting schedules for completeness, accuracy and to ensure compliance with GAAP and company policies.  * Develop and document business processes and accounting policies to maintain and strengthen internal controls.  * Coordinate and manage the year-end audit, preparing schedules as required by external CPA's and ensure proper maintenance of accounting records and documentation in compliance with statutory requirements and company policies.  * Manage and comply with local, state, and federal government reporting requirements and tax filings including quarterly and annual tax returns and Sales & Use Tax filings.  * Manage payroll and oversee payroll reporting and submission for accuracy.  * Coordinate outsourced financial relationships and activities involving pension and Insurance providers. Manager FORD FIELD/DETROIT LIONS October 2006 to January 2018 * Authority of the financial operations, which includes budget preparation and administrations, audit, taxation, accounting, monthly closing of books, journal entry adjustments, benefits administrations, and payroll approval.  * Executed all accounting functions for Lions Charities arm.  * Develop financial statements; analyze business trends and daily operating costs, including managing cash flow.  * Implementation of GP system and accounting system including set-up of companies and account procedures.  * Created income statement, balance sheet and other reports.  * Prepare month-end reports for managers to help identify and resolve problems. Manager FORD FIELD/DETROIT LIONS - Detroit, MI September 2002 to January 2018 Staff Accountant i.e., NFL September 2002 to October 2006 * Assisted with setting up accounting system for new stadium and associated companies. Created report for all companies using FRX reporting software and Excel.  * Assisted controller in preparation of financial statements and all league (i.e., NFL) required reporting.  * Assisted with corporate budget in preparation and maintenance of budgets.  * Assisted with monthly closing including journal entries. ACCOUNTEMPS - Detroit, MI June 2002 to August 2002 * Worked with external auditors to produce accounts receivable reconciliation of twelve different accounts. Company was able to identify $1,000,000 in receivable due.  * Assisted in auditing of bank reconciliation, journal entries, cash receipts and ad hoc reports.  * Created reconciliation layout to assist accounting clerk in continuing account reconciliation going forward. Business Analyst VISUAL SERVICE INC - Bloomfield Hills, MI May 2000 to April 2002 * Coordinated and integrated departments and clients to translate marketing program proposal into actionable development work plan though successful implementation of the program.  * Supported development of business proposal and pricing, identified process improvements, and maintained program integrity after launch.  * Created and monitored program budgets. Marketing Analyst/ Database Programmer & Administrator MICHIGAN CONSOLIDATED GAS COMPANY June 1995 to May 2000 * Developed and implemented enhancement to computerized systems. Liaison between IT and marketing.  * Created transportation contract database which created a new transportation contract in Microsoft word.  * Coordinated implementation of billing and ACTs system with IT.  * Departmental expert in Excel, Word, PowerPoint, Access, ACTs, and Visual Basic.  * Created financial analysis of customer contract to offer additional charges or discounts. MICHIGAN CONSOLIDATED GAS COMPANY - Detroit, MI June 1976 to May 2000 Staff Accountant MICHIGAN CONSOLIDATED GAS COMPANY June 1989 to June 1995 * Coordinated upgrade of new accounts payable/material accounting system.  * Managed special project which downsized accounts payable from 24 employees to 6 employees. Projects included invoicing through corporate credit cards and Lotus Notes. Streamlined entries and approval of invoices, payments and checks.  * Managed seven employees and their daily tasks. Education Master of Science in Finance in Finance WALSH COLLEGE - Troy, MI Bachelor of Arts in Accounting in Accounting UNIVERSITY OF DETROIT - Detroit, MI Skills accounting (10+ years), Accounts Payable (7 years), credit (7 years), Excel. (10+ years), PowerPoint (4 years), Management, Payroll, Employee Relations, Quickbooks, Financial Reporting, Word, Financial Analysis, access, Strategic Planning, Human Resources, Budgeting, ADP Certifications/Licenses A valid CPA CMA or other related accounting designation
Database_Administrator
Linux System Administrator Linux System Administrator Linux System Administrator Alexandria, VA Authorized to work in the US for any employer Work Experience Linux System Administrator Ablevets LLC - Chantilly, VA January 2018 to October 2018 • Member of Operations Support at Ablevets for Veterans Affairs.  • Maintain and support Veterans Affairs the CV application and CV Community Viewer system. Support internal developers, pre-production, production servers under RHEL 6.10, Java and Weblogic 12. Deploy web applications. Maintain and patch the RHEL servers. Linux System Administrator Kreative Corporation - Chantilly, VA March 2011 to October 2017 • Member of Operations Support at National Technical Information Service (NTIS), Department of Commerce, supporting 200 Linux servers (some Windows) on DELL series R, configure, integrate, upgrade, patch and support Linux/Apache/Tomcat/JBoss/MySQL, PHP/Python/Perl applications.  • Maintain and support internal and external government systems. Support internal developers. VERITAS backup administrator.  • Deploy and maintain customer Web applications. Windows System Administrator/ Database Administrator Future Research Corporation - Springfield, VA November 2008 to May 2010 U.S. Army Project Management Transportation Information Systems 1988 to 2010 I worked on the same project however over the years transitioned to different companies as bids were won and lost. Windows System Administrator/ Database Administrator U.S. Army Project Management Transportation Information Systems - Springfield, VA May 2007 to October 2008 Windows System Administrator/ Database Administrator Computer Science Corporation - Springfield, VA June 2006 to May 2007 Senior Computer Scientist Research Analysis Maintenance, Inc - Springfield, VA April 2004 to May 2006 Project Lead U.S. Army Project Management Transportation Information Systems September 2000 to April 2004 Principal Programmer/Analyst U.S. Army Project Management Transportation Information Systems October 1988 to April 2004 • Provided system administration, system integration and database support for U.S. Army Transportation Information Systems (TIS). Responsible for building, maintaining and supporting 150 Enterprise Windows servers running Server 2003/2008, Sybase ASE 12.5, Citrix Metaframe 4.5, Java, JBOSS.  • System Administration duties included enterprise installing, monitoring, supporting, troubleshooting and resolution of issues; Administer Active Directory; Monitor system logs and activity on Domain Controllers; Manage CITRIX objects.  • Managed and coordinated distribution and installation of software updates; Deployed Windows Web Servers (Apache, IIS); Assisted with Disaster Recovery planning, testing and backups; Coordinated Continuity of Operations (COOP) Software Development Branch Chief Unisys Corporation - Alexandria, VA February 1995 to September 2000 Education Bachelor of Science in Computer Science Park University March 1992 Skills APACHE (10+ years), DATABASE (10+ years), SYBASE (10+ years), JAVA (10+ years), JBOSS (10+ years), Linux (10+ years), System Administrator (10+ years), Vmware, System Admin, Linux Administrator, Red Hat, Redhat, Active Directory Additional Information Technical Skills  OPERATING SYSTEMS:  • Red Hat Linux, 6.5 Ubuntu 14.04, HP -UX, Bash, Bourne shell scripting, Windows Server 2012/2010, Active Directory, TCP-IP, DNS, Web servers (LAMP, Apache/IIS/Tomcat /Java/JBOSS Apache/IIS/Tomcat/Java/JBOSS/Drupal/Fedora/Solr configuration, support), Open Source. Vsphere 6.5, VMWareESXi Host Cluster, Vcenter, MSSQL 2016, Mysql 5.7, Sybase ASE, ORACLE 11g, 11c, SQL scripting, Data Management OS hardening, Security Patching, NESSUS, Symantec AV, Gold Disk (AGM)/Retina scans, F-Secure ( SSH, SFTP, SSL, TIBCO MFT), Web Proxies, PKI Server Certificate Management, VERITAS Backup Exec 12.5, Symantec NetBackup 7.1, Fedora Commons, Jive, SharePoint, NetApp ONTAP, NFS,  Extensive troubleshooting issues across multiple environments (development, integration, test, and production). Linux monitoring tools, finding solutions, batch jobs, datastore, load balancing.  HARDWARE:  • DELL Power Edge R server series, IBM Server X3850, X3550, NETAPP Filer, IBM Blade Center H, Overland Snapserver NAS, Overland NEO Tape Library, NetApp SAN, F5 Load balancer  SYSTEMS ADMINISTRATION/DevOps  • Linux, UNIX, Windows and Weblogic Systems Administration, System Integration, Database Management, Data Center, Enterprise environment, Web Application Configuration and Support, Production Deployment  • Security Updating, Patching, Remediation, Assurance and Hardening, Encryption, PKI Server Certificate  • Technical Documentation/Procedures, Research, Requirements Analysis & Design, Service/Help Desk, Systems Development Life Cycle (SDLC)
Systems_Administrator Database_Administrator Software_Developer
Analyst, Business Intelligence Analyst, Business Intelligence Analyst, Business Intelligence Lauderdale Lakes, FL, 33309, US To utilize my excellent Technology, analyst, and customer service skills to benefit the company's growth. Work Experience Analyst, Business Intelligence Carnival Cruise Lines - Doral, FL 2014 to 2018 • Knowledge of Tableau, Ms Excel VBA, SQL and workforce management contact center key performance indicators.  • Responsible for designing and developing Business Intelligence solutions for cross functional reporting, analytics, targeted offers and automation. Assist CCL business units monitor and improve business performance with data driven and timely decision making using reporting, analytics and automation.  • Design and develop reports, dashboards, data models, data visualizations, automated scripts and programs.  • Guide and assist analysts in using BI team supported tools and solutions. Collaborate with IT to design data sources that meet reporting and analytical needs of business teams. Database Administrator/Report Specialist Bethesda Alliance Church - Fort Lauderdale, FL 2010 to 2013 • writing database documentation, including data standards, procedures and definitions for the data dictionary (metadata).  • controlling access permissions and privileges.  • developing, managing and testing back-up and recovery plans.  • Responsible for gathering, reviewing, and reporting analysis on data.  • Research and troubleshoot problems independently. Technical Business Systems Analyst Precision Response Corporation - Sunrise, FL 2008 to 2010 • Collaborate with internal and external clients to gather business requirements for reporting needs.  • Performs necessary investigation, analysis and evaluation to determine task feasibility.  • Provides problem analysis and resolution support for existing applications.  • Understood and follow the SDLC and IT business process.  • Pull information from the data warehouse to prepare routine project status reports.  • Works closely with technical development team, business users and data stewards to clearly document metadata requirements, business rules/processes and data needs that will be consumed by internal departments.  • Identify, analyze and help resolve data discrepancies and data quality issues.  • Translate customer requests into technical specifications and coordinate execution of same by development team. call flow allocation and schedule deviation data entry Precision Response Corporation - Sunrise, FL 2004 to 2008 PRC) Sunrise, Fl  PM Force Desk  • Coordinate real time staffing, call flow allocation and schedule deviation data entry.  • Monitor real time staffing to ensure that the call center floor is running efficiently and effectively.  • Data Entry of schedule deviations and create reports that will help and enhance floor performance.  • Communicate with management as needed regarding the status of the call center floor and anything  that may negatively impact performance.  • Complete daily, weekly, and monthly reports as necessary. Education Certified (computer technician) Florida Metropolitan University - Fort Lauderdale, FL 2002 to 2004 High School Diploma Dillard High School - Fort Lauderdale, FL 1995 to 1999
Database_Administrator
Registered Representative Registered Representative Principle Curriculum Developer Broomfield, CO Work Experience Registered Representative Transamerica - Northglenn, CO June 2017 to Present I educate investors and businesses regarding tax strategies, getting better returns on their investments, and achieving financial independence.  Colorado State Registered Representative Principle Curriculum Developer ORACLE - Broomfield, CO 2012 to 2017 Led development of technical courseware for software solutions and storage systems inclusive of labs and setup documentation. Provided course support for worldwide deployment. Trained and certified hardware and software instructors.  • Received outstanding course reviews for all developed courseware, earning average of 4.6 out of 5.0 rating consistently.  • Earned Oracle informal award for developing innovative Solaris training for Hardware Service employees.  • Initiated Microlearning methodology, allowing learners to easily engage with needed information and access additional data, increasing overall employee productivity.  • Met project deliverables by managing curriculum development requirements gathering, project requirements, status updates, and collaboration with key stakeholders.  • Collaborated with partner, customer and service customers, identifying and achieving proper requirements for course development and delivery. Senior Technical Curriculum Developer SUN MICROSYSTEMS - Broomfield, CO 2006 to 2012 Managed development of technical learning tools. Worked closely with key stakeholders to define curriculum requirements. Created detailed and actionable documentation.  • Operated as local subject matter expert (SME) for disk products, developing courseware for StorageTek encryption solutions, StorageTek disk, and tape hardware / software products.  • Initiated and developed blended e-Learning courseware and complex remote labs as education improvements, reducing development costs 20%.  • Spearheaded and developed interactive education, using tools such as Captivate, Articulate, and E-Learning Brothers template, reducing product curriculum development costs 50%.    Kathleen A. McCarthy kathleenam5@gmail.com Senior Instructional Designer STORAGETEK - Louisville, CO 2000 to 2006 Collaborated on design and development of course curriculum.  • Taught, developed and managed quality of various hardware and software StorageTek customer courses.  • Earned Sun StorageTek Standing Ovation award for developing and implementing complex open systems remote lab for customer education, decreasing education costs 30%. Senior Database Administrator DIGITALGLOBE - Longmont, CO 1999 to 2000 Acted as Lead Production Database Administrator. Managed overall SYBASE infrastructure. Trained peers on SYBASE technology. Administered SYBASE clients, servers, databases, and TSQL.  • Cut operational costs 35% by developing and implementing SYBASE backup, installation, monitoring, documentation, change management process, and training program.  • Implemented SYBASE reliability and performance improvements and automated SYBASE processes, reducing process times 30%. Education Master of Science in Computer Science University of Denver - Denver, CO Certificate of Advanced in Information Systems University of Denver - Denver, CO MBA in MBA University of Phoenix - Aurora, CO Bachelor of Science in Business Administration Brockport State University - Brockport, NY Skills ARTICULATE (6 years), E-LEARNING (6 years), CONTENT DEVELOPMENT (5 years), COURSE DEVELOPMENT (5 years), SOLARIS (5 years) Links http://www.linkedin.com/in/kathleenmccarthy Additional Information Technical Skills    Products:  SYBASE, UNIX, Microsoft Access, MVS, SQL, VM, CMS, Windows, QMF, Solaris, Linux, Disk and Tape Storage hardware and software, Engineered Systems, Middleware, Captivate, Articulate, data analytics    Skills:  UNIX System Administration, SYBASE Database Administration, Object Oriented Analysis - OO, Software Engineering, System Programming, Webex course development, Technical course development, Technical instructor, Camtasia, e-Learning Brothers
Database_Administrator
SQL Server Database Administrator SQL Server Database Administrator SQL Server Database Administrator - U.S. Department of State Upper Marlboro, MD Experienced and knowledgeable Database Administration Professional with Four years' success in designing, implementing, and managing database solutions that improve business functionality. Possess a diversified technical background with enterprise systems solutions. Proven abilities to implement resource that decrease cost increase performance and constantly exceed targeted goals. Work Experience SQL Server Database Administrator U.S. Department of State - Rosslyn, VA January 2019 to Present Zolon Tech.    • Proactively manage IT database systems to deliver high availability  • Secure the IT database environment according to the IT department's security policies and guidelines.  • Install and configure new SQL instances.  • Maintain high availability SQL Clusters and nodes.  • Develop, manage and test back-up and recovery plans.  • Control Access permissions and privileges.  • Performance tuning and identifying performance bottlenecks.  • Special projects and additional duties as assigned.  • Implement TDE Encryption to databases  • Configure, Troubleshoot, and Manage SSRS SQL Server Database Administrator Naval Air Systems Command - River, MD, US November 2015 to November 2015 January  General Dynamics Information Tech.    • Maintain, and monitor multiple SQL Server databases running on Windows Server 2008 R2 & 2012.  • Refresh Databases in the Production, Development, and Staging Environment.  • Ensure current patching for security and bug fixes are maintained, and provide advice for patching schedules and outages.  • Create and maintain SQL Server user accounts and Access.  • Create Standard Security Protocol Documents for team SharePoint for reference.  • Created plan, and scheduled database migration for numerous department from SQL server 2008 R2 to SQL Server 2014.  • Assisted in migrating more than 200+ databases.  • Run and edit different scripts to make changes to databases provided by developers.  • Create, Edit, and maintain Maintenance Plan based on customers requirements.  • Use diagnostic tools to find source of issues once they occur such as SQL Profiler, and Database Tuning Advisor.  • Apply Service Pack, Hotfixes, and Security Patching to SQL Server environment to prevent vulnerabilities. SQL Server Database Administrator The Federal Reserve Board - Washington, DC April 2015 to November 2015 Kforce Government Solutions    • Installation of SQL Server 2012 /2008 /2005 on Windows 2008, and applied service packs with security fixes.  • Installing MS SQL Server and maintained multiple Access database.  • Implemented the SQL Login Security for developers and users.  • Created Windows Logins and privileges to User Accounts/Groups and objects.  • Created jobs, alerts to packages periodically. Created the automated processes for the activities such as database backup processes and Packages run sequentially using SQL Server Agent job.  • Created and Configured OLAP Cubes (Star Schema and Snow flex Schema) using SQL Server 2008 Analysis Services (SSAS).  • Performance tuning of SQL queries and stored procedures using SQL Profiler and Index Tuning Wizard in Management studio.  • Configured Server for sending automatic mails to the respective people when a SQL Job is failed, log files are grown beyond the predefined limit, or free space of the hard disks fall below the threshold limit.  • Created Database and Database Objects like Tables, Stored Procedures, Views, Triggers, Rules, Defaults, User Defined data types and functions.  • Developed Query for generating drill down reports in SSRS 2008. Prepared AD HOC reports through report builders.  • Creation of Schema objects, rules and granting of roles to the users. Desktop Support Tech National Institute of Health - Bethesda, MD July 2014 to April 2015 Dell, Federal Government Services    • Install, maintain and troubleshoot Microsoft Windows and Apple Mac OS desktop, Laptops, and Tablets.  • Support, troubleshoot, and maintain users Mobile Devices (Blackberry and IPhone).  • Reimaging, Ghosting, and Backup systems then adding them back to the domain.  • Set up, Maintain and Troubleshoot printers, scanners, and fax Machines.  • Activate and Configure Switches, Ports, and Routers in the LAN closet.  • Perform troubleshooting to isolate and diagnose common system problems with users PC.  • Setup and Support Video Teleconferences, Goto meetings, and Lync Meetings in Conference rooms using monitors, Projectors, Podiums, and room configured Tablets.  • Create and descriptively Document issue resolution using the Remedy ticketing system.  • Utilize Active Directory to Manage User, Network, and Administrative accounts and groups.  • Clearly communicated technical concepts to non-technical end users, and also maintain excellent communication with other members of the technology department.  • Install and configure Numerous Software's.  • Executed assigned tasks and Projects as assigned by the Technology Director. Education Masters in Computer Systems Database Technologies in Computer Systems Database Technologies University of Maryland University College March 2020 Bachelor of Science in Criminal Justice in Computer Science University of Maryland Eastern Shore Skills Database, Database design, Sql server, Sql, Ssrs, Netiq, Security, Active directory, Clustering, Netiq, Scom, Splunk, Vmware, Solaris, Unix, Aix, R2, Server migration, Analyzer, Loader Additional Information Technical Expertise    Disa Security Technical Implementation Guides (STIGs)  Built SQL server 05,08R2, 12,14,16  SSIS, SSRS configured  SQL server Migration  SQL server Clustering    AlwaysOn High Availability  SS Query Analyzer  SQL server Tuning.  SQL server Node configuration.  Database Encryptions  Patching    Database Design/Modeling  SQL Loader  SCOM Alert  Failover Clustering  ESX Clustering  VMWare  SQL Loader    Windows servers: 2003, 2008, 2008 R2, 2012, 2016  Unix, Solaris, AIX  NETIQ  Active Directory  Database Monitoring  Splunk Alert
Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - CosmoPortals Gaithersburg, MD I am an Oracle DBA with 2 years practical hands-on experience in very large scale database environment and mission critical OLTP systems. I have worked as Oracle Database Administrator in the development, testing and production environments. I have experience in managing Oracle RDBMS on Microsoft Windows 2003, 2008 R2, NIX-based OS servers (such as RHEL) and ASM setup. I have experience in Installation, Troubleshooting and maintaining Oracle 11gR2 databases. I have great understanding of backup and recovery strategies to insure database availability and recoverability. I am proficient in automating database backups through Oracle Linux shell scripts, excellent skills in upgrade, migration and applying quarterly patches. I have extensive experience in Database Backups using RMAN (Full/Incremental backups).I have excellent monitoring and tuning skills on Windows and nix platforms. I am familiar with tools like TOP, VMSTAT, AWR, ADDM and ASH when engaging in performance tuning tasks. I am a highly motivated professional who works very well with cross-functional team members. I have excellent skills in User/Schema management and capacity planning. Authorized to work in the US for any employer Work Experience Oracle Database Administrator Cosmoportals Inc - Silver Spring, MD October 2015 to Present Installed and configured Oracle 12c RAC(real application cluster) and also, created pluggable database (pdbs)  Setup oracle 12c dataguard on RAC(Real Application Cluster)  Installed and configured Oracle 11g /10g RAC using ASM for storage, conducted daily incremental and weekly full backups using RMAN, and also performed database cloning with RMAN  Administered and supported Oracle version 11g R2 on Linux (RHEL) and Microsoft Windows Server 2003 and 2008 platforms  Upgraded oracle GI and RDBMS (grid infrastructure) from 11.2.0.3 to 11.2.0.4   Applied patches to Oracle Databases using Opatch utility and upgraded databases manually.  Successfully architected and implemented RAC 11gR2 databases on RHEL platforms with remote Data Guard (11gR2 physical stand by) for supporting large mission critical environment  Refresh/manually cloned database from production to testing environment to test backup and recovery  Administer Automatic Storage Management (ASM) on Linux (red hat 5.4) platform utilizing fail groups and stamped disks.  Supported activities including performance tuning exercises, backup and recovery, installations and upgrades, replication and disaster recovery, scripting, data loading, and data reporting.  Quickly resolve performance related issues as well as performance tuning of assigned databases using snap shots run from AWR report  Identified System Bottlenecks via top utility to resolve performance issues at the OS level  Monitoring, administering and troubleshooting database issues using OEM Grid, Toad, SQL Developer, and SQL command line  Developed a RAC Systems Design Document detailing the implementation of RAC architecture in High Availability using the entire technology stack (GI, RDBMS, OS) Internship Chaveran Inc. - Bowie, MD January 2014 to October 2014 Installed and configured Oracle 11g on both windows and Linux servers.  Ensure that all aspects of database environment(s) are OFA compliant (giving environment limitations)  Schema -object management and User Security implementation.  Configured ASM with normal and high redundancy.  Troubleshoot and resolve various database issues including space management  Used datapump import/export utility for logical backup and migration   Restored and recovered Oracle Database files using hot/cold backup techniques  Scheduled/automated backup using CRON utility  Performed hot/cold backup solutions using RMAN  Reinstated a damaged datafile from an image copy that experienced media failure  Implemented integrity constraints to preserve data integrity in application.  Implemented database security through profiles, resources, roles, auditing and password  Enhanced incremental backup performance by implementing Block-Change Tracking   Automated database administration routines for backup and recovery Education Master's in Information Technology University of Maryland University College - Adelphi, MD September 2016 to August 2018 BSc in Information Technology Pentecost University Ghana Skills SQL Plus ? Shell Scriptng ? Oracle 10g/11g Administration ? Oracle Critical Patch Update (CPU)/Opatch ? Oracle Enterprise Manager (OEM) ? Installation on Windows, Linux, UNIX ? Cross Platform Migration ? Datapump Exports & Imports ? RMAN Backup, Restore and Recovery ? GNU/Linux OS - Red Hat and OEL ? SQL Loader ? Oracle ASM Administration ? Installation on Windows, Linux, UNIX ? Oracle Upgrade Implementation ? Automatic Workload Repository (AWR) Certifications/Licenses OCA
Database_Administrator
Server and Cashier Server and Cashier Pendleton, OR Work Experience Server and Cashier Hamley's Cafe - Pendleton, OR October 2016 to Present I work with the public and take drink and food orders. Answer phones and deal with money. Laborer Keystone RV Company - Pendleton, OR June 2015 to April 2016 I walked through the trailers and made sure everything was done before they went out the door to the vendors. Database Administrator/Office Specialist Pendleton Grain Growers - Pendleton, OR 2013 to 2014 Retail Sales/Customer Service Pendleton Athletic - Pendleton, OR 2012 to 2013 Service Desk Specialist Round Up Athletic Club - Pendleton, OR 2011 to 2013 Office Assistant Vision Source - Pendleton, OR 2011 to 2011 Wait Staff Denny's Restaurant - Pendleton, OR 2003 to 2008 Education Oregon Transfer Blue Mountain Community College - Pendleton, OR 2012 Certifications/Licenses Drivers License Additional Information Pertinent Skills:    • Customer Service  • Use Computer to Create and Maintain Files  • Data Entry  • Monitor Schedules  • Communicate With a Diverse Population  • Dispute Mediation  • Maintain Confidentiality  • General Accounting/Bookkeeping
Database_Administrator
DONOR DATABASE MANAGER DONOR DATABASE MANAGER Data, Operations and Development Non-profit Professional Mission Hills, CA Authorized to work in the US for any employer Work Experience DONOR DATABASE MANAGER YTREGAH Present Oversee the Raiser's Edge Database and Data department.  Create and implement policies and procedures for user security, data  entry and extraction, and reporting of donor data.  Create a Moves Management system with training, documentation and reporting around Planned Giving and Major Gifts.  EVITCEJBO LANOSREP  Analysis and strategic planning data for annual fundraising and engagement planning.  To work in an environment where my non-profit fundraising Prospect research, providing donor and prospect profiles and and database experience coupled with my organizational and recommendations for possible donations.  people skills will be used to benefit the success of projects and overall organization goals. DATABASE ADMINISTRATOR St.Moncia Catholic Community 2009 to 2018 Created and Implemented online application process for new members and coordinated data collection.  Created and Implement online payment process for donations, events and recurring gifts.  Helped create recurring sustainer program, started with 50 donors and  in 5 years grew to close to 1000 strong.  Designed and implement policy and procedures for the Raiser's Edge, Financial Edge, Net Community, and Education Edge databases.  Coordinated operational procedures within the development  department, data and other departments in regards to the database and administrative procedures.  Created and implemented Moves Management procedures, policies,  documentation and training in fostering donors.  Managed the operational structure and flow of information through departments and tracked within the database for moves management.  Data analysis for development and outreach departments, support with fundraising and membership engagement.  Trained all employees on database procedures and best practices.  Managed data integration processes between databases.  Coordinated donation data entry, donor acknowledgment processes, and parish membership.  Maintained the upkeep of the Raiser's Edge, Financial Edge, NetCommunity and support upkeep of the Education Edge.  Supported the Communication department with Net Community, Website, changes, and updates.  Supported all departments with data entry and data analysis.  SLIATED TCATNOC    - Mobile: 818-568-4762 EDUCATIONAL CONSULTANT Blackbaud, Inc - Mission Hills, CA 2005 to 2009 Train clients on multiple fundraising and educational databases.  On-site consulting on best practices for using databases and fundraising techniques, operations and integration of products.  On-site consulting and creating of policy and procedure manuals  Coordinate onsite custom training for clients and handle client  satisfaction calls and follow-up  Work with courseware department to assist in class designs.  Specifically created a class for executives.    DEVELOPMENT, MARKETING, PROGRAM ASSOC. Volunteer recruitment, training, and placement Cancer Support Community - WLA 2000 to 2005 2000 - 2005    Marketed all programs and program events through press releases, public service announcements, and organization branding.  Event planning and coordination.  Assisted the Program Director with program evaluations, questionnaire development, and database management. Collect and  analyze data from participants.  Increased community awareness of CSC services by cultivating  relationships with local hospitals and non-profit organizations.  Volunteer recruitment, training, and placement.  Responsible for contacting and meeting with new participants, educating them about CSC and getting them involved in the program.  Grant writing and submissions.  Administration duties including project management, budget  SLLIKS management, and internal office communications.    -Microsoft Office  -The Raisers Edge
Database_Administrator
Director of Staff, Customer Support Director of Staff, Customer Support Director of Staff, Customer Support - US Air Force Charlotte, NC Senior Program Manager with thirteen years of progressive experience in analyzing, improving and administering multi-million dollar information technology and human resource programs. Work Experience Director of Staff, Customer Support US Air Force - Fort Meade, MD October 2018 to Present WORK SCHEDULE - MONDAY - FRIDAY, 7AM-5PM  • Oversaw human resources and customer support operations by proactively managing and optimizing organizational training, employee evaluations, travel documentation, and company's 105K budget for an organization with over 400 Air Force and NSA employees.  • Developed leadership training program to promote new managers from within, building and maintaining cohesive leadership structure.  • Designed and implemented new employee transition/orientation program optimizing training for new employees, eased work center transitions and reducing performance downtime by 50%.  • Directed team of 15 customer support professionals with 35 organization programs supporting Air Force and NSA missions.  • Guided monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.  • Oversaw completion of employee payroll, certified time cards and ensured Defense Finance and Accounting Service (DFAS)/Defense Civilian Intelligence Personnel System (DCIPS) payouts.  • Generated annual budget forecasting information for executive and corporate reports. Human Resource Specialist and Client Systems Administrator Joint Base Elmendorf - Richardson, AK September 2014 to October 2018 WORK SCHEDULE - MONDAY-FRIDAY, 7:30AM-5:30PM  • Responsible for Air Force Office of Special Investigation's overall human resource and technology administration serving a population of 33K personnel within 300K miles.  • Led product market transition by setting up 5 new divisions and training 25 employees on new procedures and processes.  • Organized/structured leadership meetings to allow for organizational oversight among 15 work centers.  • Oversaw the management of $1.8M Information Technology equipment and software accounts.  • Reviewed and processed operation plans, reports and correspondence in support of 25 military organizations.  • Led 12 person team through telephone encryption key updates securing telecommunications for critical organization operations.  • Created suspense and employee tracking database that organized the management of over 658 taskers and 87 personnel records.  • Established compatibility with third party software products by developing program for modification and integration.  • Created and built firmware to test associate hardware.  • Designed, collected, and analyzed multiple levels of employee feedback.  • Updated employee records for all changes as related to hiring, terminations, transfers and promotions.  • Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations. Information Technologist/Records Manager Communications Division, United States Air Force - Grand Forks AFB, ND February 2011 to October 2014 WORK SCHEDULE - MONDAY-FRIDAY, 7:30AM-4:30PM  • Provided Information Technology support to 2 major companies including the Defense Information Systems Administration (DISA), Global Systems Administration (GSA), and 3 local organizations with over 15K employees.  • Created organizational SharePoint system which enabled the update of 2K files and permission across two networks and 32 geographical sites.  • Setup video teleconference infrastructure for 12 geographical sites allowing 65 command and control meetings and saving organization $6.5K in travel funds.  • Oversaw account remedy tickets for Information Technology errors, and employee complaints ensuring that each ticket was effectively and efficiently addressed.  • Inspected 173 organizational Information Technology accounts worth $111K and resolved 120 non-compliant accounting issues. Database and Task Manager 2nd Air Force - Keesler AFB, MS September 2008 to January 2011 WORK SCHEDULE - MONDAY-FRIDAY, 7:30AM-4:30PM  • Trained 458 employees on Federal laws and regulations regarding official records keeping and secured local network for 1.3K personnel.  • Executed over 3K tasks and maintained organization's continuity for 120 personnel and supported 110 organizational divisions.  • Developed online training archive for 371 courses and 16 Air Force Specialty codes allowing the organization to provide distance learning capabilities. Education MBA Park University - Parkville, MO 2018 Bachelor of Management Studies in Human Resources Management Park University - Parkville, MO 2016 Associate of Applied Science in Information Technology Community College of the Air Force - Maxwell AFB, AL 2014 Skills DATABASE, SECURITY, MS OFFICE (10+ years), PROGRAM MANAGEMENT (10+ years), QUALITY CONTROL, PERSONNEL MANAGEMENT (10+ years), APPRAISAL (10+ years), MAINTENANCE, Customer Service, Customer Support, Customer Care, Call Center, Customer Care, Call Center Links https://www.linkedin.com/nhome Military Service Branch: United States Air Force Rank: E7 Additional Information Skills  • Security Plus Certified  • Information Technology program management  • Information Technology repair  • Software libraries maintenance  • Database creation and maintenance  • Leadership experience    • Personnel management  • Project management  • Reports and appraisal management  • Quality control  • MS Office proficient
Systems_Administrator
Purchasing Assistant Purchasing Assistant Purchasing, Admin Support, Data Entry, Customer Service, Membership, Office Management Las Vegas, NV Work Experience Purchasing Assistant Eastridge Workforce Solutions - Las Vegas, NV June 2019 to Present Assisted purchasing dept. at William Lyon Homes with collecting and organizing data in Excel. Verified updates to design studio/product webpage. Tracked distribution of construction trade contracts for new and ongoing projects. Customer Service, Meeting Registration, Events Robert Half Staff/Office Team - Las Vegas, NV November 2017 to Present Customer Service, Data Entry, Administrative Support S Corp Temporary Staffing - Rockville, MD September 2015 to December 2016 Purchasing, Membership, Event Planning Purchasing Specialist/Lead Administrative Assistant Westat - Rockville, MD June 2009 to June 2015 Office Supply Management - responsible for purchasing supplies for 2,000+ employees at Westat, an employee owned research company; establish and maintain good working relationships with vendors and end users; research pricing; troubleshoot issues; attend meetings; prepare reports, invoicing, allocation of cost centers, etc.  Software Coordination - fulfill orders for special-use software requests - including research of pricing, purchasing downloadable software, upgrades, reinstallations; maintenance and distribution of software assignment memos; track changes & updates to software assignment spreadsheet.  Purchasing Coordination - office name plates, license plate brackets, Lynda.com training accounts.  Meeting Planning - team leader responsible for spear-heading the annual TEJ Group holiday party, including securing space, choosing the menu and activities, negotiations, organization, planning, coordination of details and onsite logistics.  Supply Orders - submit various orders for supplies from Westat employees via the established vendors; also keep the Graphics, Printing, Purchasing departments supplies up to date.  Purchase Orders, Invoices & A/P - copy and scan (Adobe) purchase orders and invoices, taking originals to A/P for payment. Work closely with A/P manager on any outstanding issues or reconciliations when necessary.  Fax machines - Set up, program, test & install new fax machines, as well as, troubleshoot various fax machine issues, including sending broken machines to PC Tech for recycling and storing unused machines for new projects, etc. Maintain spreadsheet with fax machine locations, including make, model and serial no. of machine.  Credit Card bills - keep receipts to be matched up when cc bills come in for payment, and allocate transactions to certain accounts and projects, via monthly Excel spreadsheet/pivot table.  TeleCom - work closely with TeleCom to troubleshoot fax machine issues, such as whether a problem is the phone line or the machine itself. Coordinate our efforts with fax machine moves to keep locations up to date.  Reports - Various reports when necessary, such as time sheet status, NBA & First Call monthly invoices, project and account allocations, etc. Health & Life Insurance Agent/Consultant Bankers Life & Casualty Company - Rockville, MD June 2008 to September 2009 Certified producer in Health & Life in Maryland and DC.  Received extensive training on senior needs including Medicare supplements, life insurance, long-term care, home health care and fixed annuities.  Education and coursework in senior needs insurance products. Database Administrator Membership April 2006 to June 2008 Everything from below position (Membership & Communications Coordinator), which carried over to my promotion to DBA in 2006, including collaborating with the Membership Director on membership development, research, retention, promotion & marketing.  Project Management:  managed integration of database & website;  managed implementation of ongoing new features to the AAO website;  incorporated online registration on the website via database;  website maintenance/html editing;  managed online dues renewal and member profile updates; oversee dues renewal process;  committee liaison; database & website vendor liaison;  Database Support:  data entry & oversee integrity of database;  train staff on using database and other database duties related to membership  Database Administration:  managed data conversion from old database (GoMembers/Pinnacle) to new (ISSI/IMPak) to ensure data quality and user ability;  ongoing quality assurance measures.  Communications, Publications & Reports:  kept staff up to date with database training to meet their job needs;  kept up with changing and evolving technologies;  designed and implemented various membership reports to ensure database functionality was accurate;  created and distributed online newsletters/publications;  facilitated email blasts to members; posted news items to website  Meeting Planning:  managed online registration for annual meeting;  managed membership booth from pre-meeting logistics to onsite set up & show time;  recruitment & coordination of volunteers for the membership booth;  worked closely with registration & meeting planning vendors to ensure high quality of service to members during pre-reg and onsite.  Customer Service:  Answered membership questions from A-Z;  encouraged new members to apply;  assisted staff with learning how to serve the membership, resolved member issues Database Administrator/Membership & Communications Coordinator American Academy of Optometry - Rockville, MD May 2000 to June 2008 Communications Coordinator American Academy of Optometry May 2000 to April 2006 Membership application processing; student membership & candidates for Fellowship - data entry, mailing & maintaining member materials  Managed & administrated Admittance process (new Fellow induction)  Staff Liaison to Admittance Committee and Editorial Board  Membership dues processing - organized annual renewals and accurate data entry  Journal & Publication subscription management  Administrative Support to Membership Director  Liaison to mailing list vendor; handled outside requests for member lists  Member Customer Service - telephone & email inquiries; research and resolution of problems  Monthly Membership & Dues reports  Updates & maintenance of member database, including contact info, committee history, dues payments Education certification Quantum Success Coaching Academy September 2012 to September 2013 Business Administration & Accounting Mercer County Community College - West Windsor, NJ September 2005 Skills Customer Service, CSR, Customer Care
Database_Administrator
Business Intelligence Consultant Business Intelligence Consultant Business Intelligence Consultant - Monsanto Akron, OH ? Seasoned professional with vast technical and project management experience that spans multiple industries including IT, banking, energy, logistics, mortgage, agriculture and research.  ? 5+ years of post-MSc experience in analysis, development, administration, implementation, support, service delivery and project management of IT infrastructure, IT solutions, business intelligence, data warehouse and database solutions.  ? Excellent communication and inter-personal skills, an excellent team player accustomed to work in an environment with tight schedules and capable of working efficiently under pressure and managing multiple projects.  ? Strong knowledge of systems/software development life cycle either through waterfall or agile methodologies  ? Strong leadership and team building skills with ability to coordinate across functional groups to accomplish objectives and meet critical deadlines.  ? Experience in establishing standards and best practices for enterprise wide deployment, development and management of BI solutions within organizations.  ? Hands on experience in installation, administration and configuration of business intelligence tools like TIBCO Spotfire, Tableau, QlikView and Power BI  ? Hands on experience in using SharePoint application for collaboration, content management and workflow designer  ? Involved in Tableau platform upgrades and installation in single and clustered environments  ? Good knowledge of business process modeling/mapping using UML and BPMN notation for process improvement initiatives.  ? Providing technical and analytical expertise in responding to complex, specialized report requests requiring complex business logics and detail-level data analysis.  ? Providing 24X7 Operational/Application support for business critical applications.  ? Good working knowledge of Oracle 8.x/9.x,10.x/11.x, SQL server 2008, SQL and PL/SQL.  ? Have working experience on different platforms Windows, AWS, UNIX and Linux.  ? Good understanding of network architecture and networking protocols  ? Involved in all phases of testing, which includes Unit Testing, Performance Testing, system Testing and Integration Testing.  ? Extensive experience in troubleshooting, performance tuning and supporting business applications and reporting solutions. Work Experience Business Intelligence Consultant Monsanto - St. Louis, MO June 2016 to Present Monsanto is a multinational agrochemical and agricultural biotechnology corporation. A leading producer of genetically engineered seed, roundup and glyphosate-based herbicide. The company is committed to creating and providing innovative solutions to help nourish and feed the growing world population.  Roles and Responsibilities:  ? Lead report development initiatives by modeling, creating, publishing and managing dashboard reports within the planning organization.  ? Act as the project lead for all BI initiatives within the supply planning organization  ? Involved in planning, estimating, executing, testing, streamlining and delivering projects and infrastructure changes.  ? Collaborate with other teams (IT, business users) and stakeholders to identify business KPI's and create reports to measure and monitor them to enhance decision making.  ? Ensuring BI initiatives and resources are prioritized to align with the business objectives of the supply planning organization  ? Establishing a framework for report development by introducing standard and best practices for existing reporting platforms.  ? Organizing user trainings on usage of existing or newly created reports and deployed BI tools.  ? Modeling report by identifying different data sources, data points, data extraction, data consolidation and data transformation.  ? Develop report metrics to measure demand and supply planning efficiency and variability.  ? Improve user experience by modifying existing reports to be more user-friendly using HTML and inbuilt advanced functionalities in Spotfire, Tableau and QlikView.  ? Automation of report and dashboard updates in Spotfire using Iron Pythons, Spotfire service automation and Spotfire web player  Tools: TIBCO Spotfire 7/7.5, Tableau, SQL Server 2013, Oracle 11g/10g, SharePoint 2010/2013, Teradata, Teradata Studio Express, AWS, SAP, SAP Power Designer, Seedbin, QlikView, Toad and PowerBI, Microsoft Project Microsoft Teams Data Management Analyst (Consultant) Federal National Mortgage Association - Washington, DC May 2014 to April 2016 FannieMae is one of the biggest mortgage companies in the U.S.A and operates in the secondary mortgage market by securitizing mortgages in the form of mortgage-backed securities, allowing lenders to reinvest their assets into more lending.  Roles and Responsibilities:  ? Responsible for leading report development initiatives within the Enterprise Data Governance unit.  ? Participated in project planning sessions with management and end users to analyze business requirements for real-time and historical reports and dashboards.  ? Automation and process streamlining of all reports using Tibco Spotfire and Tableau  ? Creating enterprise wide compliance reports biweekly and monthly for management's performance tracking and decision making.  ? Involved in requirements gathering sessions with various business units to develop any requested Key performance tracking reports.  ? Involved in the establishment and creation of an enterprise wide reporting framework and best practices governing reporting and metrics generation.  ? Creating easily understandable reports and meaningful insights by utilizing various visualizations from simple bar charts to complex waterfall charts and predictive modeling.  ? Established preconfigured connection to various data sources using the Information Designer  ? Documentation and creation of guidelines and step by step instructions for every report created within the Enterprise Data Governance Unit.  ? Documentation and creation of business process flows using Visio and BPMN notation and UML 2.  ? Created project sites, document libraries, work flow processes and managed user access lists and permissions using SharePoint 2013  ? Maintenance and administration of in-house compliance database (Access 2001/20013).  ? Involved in Analysis, design, development and testing of EAI application.  ? Analysis, profiling and validation of data using tools such as Toad, Sql developer and Microsoft Excel.  ? Responsible for creating dynamic and adhoc reports using TIBCO Spotfire.  Tools: TIBCO Spotfire 5.5,7, SQL Server 2008, Oracle 11g/10g, SharePoint 2010/2013, Microsoft Visio, Toad IT Project Lead/Technical Support Supervisor Oando Plc May 2007 to December 2011 Largest indigenous oil and gas company in sub-Saharan Africa with listings in London, South Africa and Canada Stock Exchange.    Roles and Responsibilities:  IT Project Lead  ? Facilitated interview sessions to identify Business rules and Requirements and then document them in a format that can be reviewed and understood by both business and technical teams.  ? Acted as IT technical project lead on all IT/Business related projects  ? Extensive experience working with End Users, Business System Analysts in understanding their requirements, assisting in providing technical solutions and implementing them.  ? Coordinated document migration and uploading from numerous shared location to a central SharePoint repository    ? Experience using object oriented design and development methodologies (e.g. UML, Use Case)  ? Usage of MS project and Primavera to plan, monitor and report project performance and update.  ? Highly skilled in performing project assessment using the matrix approach  ? Assisted in documenting the business flowchart, user manual and technical manual.  ? Involved in the proof of concept and assessment of the tableau visualization tool before final adoption    Technical Support Supervisor  ? Acted as lead IT support officer within the organization with responsibilities for managing of resources and recommending training for IT Staff within my unit.  ? Developed Procedures and Packages for populating the data from different Databases.  ? Analyzed Database Objects and involved in Performance Tuning of long running queries.  ? Use of various types of SQL Joins, Views, Synonyms and Sequences.  ? Involved in creation of enterprise site hierarchy nomenclature and implementation in SharePoint  ? Coordinated and collaborated with technical engineers to ensure, availability, reliability and scalability of corporate servers to meet business demands  ? Worked to ensure that the department meets and exceeds user expectations about system services in line with SLAs  ? Design and developed PL/SQL procedures and functions to retrieve data from backend.  ? Designed and deployed visualizations for the IT group and all other supported business units  ? Responsible for end user training and scheduling    Tools: Oracle 10g, Oracle Developer, SQL/PL SQL, Tableau 4/5, Tableau Server, Windows, MS Project '07/10, Primavera, MS SharePoint 2007, MS Office Suite '07/10. Oracle Developer/ Database Administrator Unity Bank Plc July 2005 to April 2007 Roles and Responsibilities:  ? Developing SQL*Reports  ? Creation of schema objects i.e. Developed tables, views in the Oracle Database also created indexes, sequences, constraints and partitions.  ? Developed various database objects like Tables, Views and Stored Procedures, Functions, Packages by using SQL*Plus, PL/SQL in Oracle  ? Using SQL*LOADER to load input data into the database tables.  ? Perform coding, implementation and testing according to the company's methodology after analyzing user's requirements.  ? Used Export and Import Oracle Utilities to Move Tables between Schemas  ? Create indexes to improve performance and discuss SQL query tuning with the DBA.  ? Used various levels of triggers and procedures to validate the data at each level.  ? Monitor application related jobs and data replication activities.  ? Extensively involved in writing PL/SQL stored procedures, functions and packages.  ? Performed Nightly, Weekly and Monthly Data Backups of Oracle Database  ? Maintaining and administration of the development, testing and production environment    Tools: Oracle 9i/10g, Oracle Developer, SQL, Windows, MS Office Suite '03/07. Education Masters of Science in Information Systems Management in Information Systems Management The University of Akron - Akron, OH December 2013 Bachelors of Science in Engineering Physics Obafemi Awolowo University June 2001 Skills Ms access, Oracle, Pl/sql, Sql, Qlikview, Business Process
Database_Administrator
Senior Software Engineer Senior Software Engineer Senior Software Engineer - Web.com McLean, VA • Over 18+ years IT experience in developing and administering databases, implement data  models and database designs, data access and table maintenance codes, creating and  maintaining stored procedures, triggers, functions, views, data integrity and other processes  that greatly speed operation and enhance performance in SQL Server/Oracle Database.  • Senior software engineer with strong abilities in .NET, C#, SharePoint, ASP.Net, Object-Oriented  design and development. Extensive experience in using HTML, DHTML, CSS, JavaScript, JQuery.  • Excellent communication skills with strong background working directly with coworkers and client  personnel to identify business objectives, establish requirements, and turn those into system  improvements and features that enrich the user experience. Proficient in Agile methodologies.  • Developing and working on multiple Government and DoD projects, Extensive experience  working in, and protecting data in secure environments for Government customers, including an  on-site .mil network and secure AWS cloud.  • Performed multiple STIGs to ensure compliance with IA requirements as mandated by DISA to  mitigate vulnerabilities and prevent malicious attacks on our networks. Work Experience Senior Software Engineer Herndon, VA January 2018 to Present Supports the Company finance system  • Work with data warehouse team to design, build, implement, support data  integration and data warehouse solutions for daily transactions and revenue/cost data.  • Work with the business stakeholders to understand the way businesses and people operate from the different sources and blend data into one data warehouse.  Environments: Oracle & SQL Server & Teradata databases, Informatica & SSIS ETL Tools, Tableau, SSAS & SSRS BI Reporting tools, SQL Server Integration Services Senior Database Developer/ Administrator ASM Research - Fairfax, VA June 2017 to January 2018 Medical Operational Data System (MODS)  • Supported DoD Health management tracking system, administer, maintain, and utilize policies  and procedures for ensuring the integrity of the databases.  • Resolve database performance issues, database capacity issues, replication, and other  distributed data like linked server issues.  • Implemented stored procedures, views, functions to support the user interface.  • Developed, troubleshot and implemented new and/or updates to application on .NET  applications to ensure optimal development environment. Senior Web/ Database Developer CALIBRE January 2001 to June 2017 SSN-LIN Automated Management & Integrating System (SLAMIS)  Supports Army asset management tracking system.  • Lead Database administrator/developer, Implementing stored procedures, triggers, functions, views, user profiles, data integrity.  • Implemented Database Change Controls & Service Requests.  • supported the data loads into the databases and database refresh/copy.  • Worked on SQL Server Integration Services and SQL Server Reporting Services.  Environments: Windows, IIS, processMax, SQL Server 2014, ColdFusion    XVIII Airborne Corp Agile Development  Supports financial and supply chain reconciliation for the XVIII Airborne Corp by providing Business  Intelligence (BI) tools and dashboards by joining multiple disparate databases and presenting the front  end using SharePoint and for a seamless user experience.  • Designed, supported, maintained the availability of a SharePoint business intelligence system.  Program system to allow users to retrieve static and dynamic reports, query against the database, and update the program from their desktop location.  • Performed administration duties, partitioning tables/indexes, data loading and Entity- Relationship modeling. Creating and maintaining stored procedures, triggers, functions, schema  design, and ad hoc querying/reporting. Optimized SQL queries, stored procedures and functions.  • Developed and implemented database performance monitoring process and analyze monitoring  data for performance optimization  • Extensively worked on SQL Server Integration Services and SQL Server Reporting Services.  Development of reports and processes.  Environments: Windows, IIS, SharePoint 2013, TFS, JavaScript, CSS, SQL Server 2014    DoD Suicide Prevention Office ePPBES Web Application (DSPO ePPBES)  Designed, developed and successfully produced the web based planning, programming, budgeting and execution tracking system for the office of DoD Suicide Prevention Office.  • Lead Web Developer for DSPO Web-based application using object-oriented programming and current Microsoft technologies including ASP.NET, ADO.NET, SQL Server 2008, SQL Server 2012,  Team Foundation Server, JQuery.  • Responsible for design and execution of both frontend and backend solutions.  • Developed online reports and MS SQL reporting by working closely with the customer to ensure  their needs for quick reporting access were met.  • Developed multiple ETL processes using SSIS for import and export data.  Environments: Windows, IIS, Visual Studio 2010, C#, TFS, JavaScript, CSS, SQL Server 2012    Wounded, Ill and Injured PBES Web Application (WII-PBES)  Web based programming, budgeting and execution tracking system to provide the office of Transition  Policy and Care Coordination (TPCC) with analysis, design and development.  • Developed web-based application using object-oriented programming and current Microsoft  technologies including ASP.NET, SQL Server 2008, WCF services, Team Foundation Server.  • Developed SQL Server stored procedures for complex data retrieval and updates.  Environments: Windows, IIS, Visual Studio 2010, C#, TFS, JavaScript, CSS, SQL Server 2008  DoD Commercial Activities Management Information Systems (DCAMIS):  • Decision making tool to centralize tracking of over 100 aspects (who, what, where, how, costs, savings) of each of the hundreds of individual DoD Competitive Sourcing Program initiatives.  • Led all phases of the development life cycle, from gathering requirements to implementation.  • Responsible for making major modifications to reflect changes using the latest Microsoft .Net  technology, including VB.Net, ADO.Net, JavaScript.  • Successfully addressed the technical challenges of integrating classic ASP with .Net technology  to ensure the legacy application written in classic ASP continued working within the same  software module.  • Integrated the legacy database with the new database and made the system work seamlessly.  Successfully performed data modeling, database design, and stored procedure development  using SQL Server database and T-SQL.  • Designed and developed reports in both MS SQL Server 2008 Reporting Services and Crystal  Reports.  Environments: Windows, IIS, Visual Studio 2003, VB, SourceSafe, IIS, SQL Server 2008, T-SQL, JavaScript Web Developer/Designer George Mason University Library - Fairfax, VA December 1999 to December 2000 • Responsible for the design, development and maintenance of George Mason University website.  • Developed different CGI/HTML and JavaScript programs for the Apache web server on Unix  environment.  • Debugged existing JavaScript and CGI/HTML codes for maintenance.  • Ran daily analysis and report for website traffic volumes. Knowledge Intern International Finance Corporation - Washington, DC March 2000 to July 2000 • Analyzed different industry sectors for key issues and success factors in international investment  • Established value chain with investment specialists for the education industry.  • Worked on a networked industry investment information database system for the investment  officers using HTML, JavaScript, Lotus and other tools. Supervisor, Data Information Analysis Hongkong and Shanghai Banking Corporation, Ltd - Qingdao, CN September 1992 to September 1995 China  • Participated in the establishment of the Qingdao Branch, the first foreign funded bank in Qingdao.  • Established Data Information Analysis division and responsible for its daily operation.  • Responsible for the financial data analysis and report processing. Education Master of Science in Information Systems George Mason University Bachelor of Science in Economic Management Shandong University
Software_Developer Database_Administrator Web_Developer
Administrative Assistant/Receptionist Administrative Assistant/Receptionist Reserve Police Officer - Franklin County Sheriff's Office Orange, MA Authorized to work in the US for any employer Work Experience Administrative Assistant/Receptionist Community health center ( dental dept) - Orange, MA February 2016 to Present Responsibilities  I run a very busy dental office. I run insurances, work with excel, word, dentrix, phones, take payments, set up treament plans, appointment booking, records,orders, etc.     Accomplishments  I learned how to maintain control, organizing, and patience in a very busy office.     Skills Used  Positive atitude even in the most stressful times. Balance. Work as a Deputy Sheriff Franklin County Sheriff's Office - Greenfield, MA October 2011 to 2013 maintaining order, safety, and security. Reserve Police Officer Town of Northfield - Northfield, MA July 2011 to October 2012 Participated in field training through police patrol and community policing service programs (began in April, 2011). Dental Assistant West River Dental - Orange, MA January 2007 to May 2010 Provided an exceptional level of customer service. Responsible for equipment maintenance. Maintained inventory levels. Provided support to the dentist during dental cleanings and procedures. Database Administrator West River Dental - Athol, MA January 2007 to June 2008 Assisted low income families in obtaining affordable health insurance for their families. Duties included database management, customer service, marketing and maintaining partnerships with community resources. Assistant Administrator Morgan Memorial Fresh Air Camp - Athol, MA June 2006 to August 2007 Reviewed income guidelines to verify food assistance program eligibility. Mentored and educated student participants. Maintained student information database. Communicated with participants' guardians in order to provide feedback regarding participant performance. Photographer Grieners Photography - Holyoke, MA August 2000 to September 2004 Photographed students for year books and special events. Maintained customer information databases. Created invoices and received customer payments.    Misc Certifications; Mediation, Daycare, X-Ray. Photographer United States Naval Academy - Annapolis, MD August 1998 to April 1999 Photographed special events and academy participants for the annual year book. Reserve Police Officer Franklin County Sheriff's Office - New Salem, MA September 2012 Patrol and community policing. Work on-call for 2 wks every 6 wk cycle. Education Bachelor's of Science in Crime Scene Investigation Kaplan University - New York, NY October 2012 Associates in Liberal Arts Greenfield Community College - Greenfield, MA 2010 High School Diploma Mahar Regional High School - Orange, MA 1996 Skills CPR certified First responder certified ComputerX-ray certified (10+ years), Receptionist, Administrative Assistant, Scheduling, Administrative Assistant, Receptionist, Scheduling, Microsoft Word Certifications/Licenses CPR/AED 2017 First Responder 2017 Dental Radiology X-ray
Database_Administrator
FIELD SERVICE TECHNICIAN FIELD SERVICE TECHNICIAN FIELD SERVICE TECHNICIAN Austin, TX Resourceful System Administrator able to respond to a wide range of challenges with a focused and creative approach. Highly effective at problem solving and decision making. 5 years of progressive IT experience.  I am looking to further my IT career as a Cyber Security Analyst. Work Experience FIELD SERVICE TECHNICIAN CMIT Solutions - Austin, TX February 2019 to June 2019 • Executed diagnostics, troubleshooting and evaluations on Windows workstations  • Provide technical training to co-workers and new staff  • Set up and perform test activities  • Monitored work performance and quality to maintain standards  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction  • Identified client problems and potential risks, coordinating appropriate corrective action  • Performed onsite installation, modification and maintenance of systems and equipment  • Applied systems analysis techniques to assess and resolve complex networking issues for clients and end users  • Traveled to 10 field locations per 6-week to evaluate equipment state and performance  • Resolved 15 issues through implementation of troubleshooting techniques  • Conducted 8 and full-network diagnostic tests to obtain engineering data to support future design services DATABASE SPECIALIST Texas Methodist Foundation - Austin, TX July 2015 to August 2015 • Developed, updated and organized Raiser's Edge databases to handle all Methodist church data  • Directed onsite training for business users to maximize productivity  • Modified existing databases to meet unique needs and goals determined during initial evaluation and planning process  • Eliminated inaccurate-report results by accurately implementing database  • Analyzed and developed technical and functional specifications for databases serving up to 25 employees TICKETING SYSTEM ADMINISTRATOR Austin Theatre Alliance - Austin, TX September 2010 to November 2014 • Worked with colleagues, general manager, and CEO to resolve online, purchase, and all client problems, to improve operations and provide exceptional customer service  • Saved $15,000.00 by researching and providing direct evidence pulled directly from both the online platform, and server back-end, to ensure lost revenues were returned to the organization  • Worked with theater customers to understand requirements and provide exceptional customer service  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately  • Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces  • Processed order transactions and provided customers with detailed itineraries, tickets and receipts  • Sold subscription tickets to customers and assisted with the handling of their packages  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints  • Input appropriate information into Patron's and Raiser's system, including customer reservations, payment sources and contact details  • Reviewed tickets for authenticity and applicability to specific events  • Refused admittance to patrons on basis of theater policies or for lack of ticket possession  • Answered customer telephone calls promptly and in appropriate manner  • Developed, updated and organized Raiser's Edge Sequel databases to handle customer and ticketing-history data  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply  • Trained 15 new sales associates  • Processed 600 subscription invoices within a two-week period, and mailed documentation to clients  • Completed all point of sale opening and closing procedures, including counting contents of cash register  • Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs  • Responded to all customer inquiries thoroughly and professionally  • Resolved all customer complaints in professional manner while prioritizing customer satisfaction  • Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle  • Supervised 3 ticketing associates-during show time- in providing excellent customer service to callers requiring assistance for a myriad of ticketing issues  • Sold admission, processed payments and issued tickets  • Implemented entirely new in-house ticketing system (The Patron Edge) Purchase all equipment required for ticketing system implementation: BOCA Printers, PC workstations, receipt printers, credit card readers, and hand-held scanners.  • Activated pre-sales and sales. Set up POS printing, sales points, users, profiles, electronic cash drawers.  • Trained and maintained all other theater staff's ticketing workstations as well as hand-held scanners function and connectivity.  • Maintained created events within the online portion of the Patron Edge ticketing system (PEO)  • Developed new reports for other departments utilizing Crystal Reports XI and 8.5 to create reports from the PE database tables.  • Created discount coupons, packages, and package deals utilizing merchandise, and event tickets for in-house promotional use, and for outside rentals/promoters. SYSTEM ADMINISTRATOR Austin Theatre Alliance - Austin, TX April 2001 to November 2014 • Installed and upgraded Patron Edge ticketing internal and third party software.  • Installed and upgraded Financial Edge internal and third party software.  • Installed and upgraded Raiser's Edge internal and third party software.  • Installed and upgraded ticketing internal and third party software.  • Configured, tested and maintained LAN network equipment to achieve active online.  • Planned and implemented patch and service upgrades to system hardware and software, resulting in accommodating additional features.  • Worked with users to determine areas of technology in need of improved usability.  • Maintained flexible schedule and responded to after-hours and weekend emergencies: 24/7 - on call  • Resolved issues and escalated problems with knowledgeable support and quality service.  • Made recommendations regarding information technology infrastructure overhauls. BOX OFFICE MANAGER Austin Theatre Alliance - Austin, TX August 2005 to August 2009 • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands  • Directed group of 3 or more [ticketing associates handling daily and complex requirements of the development department  • Entered data into ticketing and related systems, implementing tight safeguards to secure financial and personal information  • Supervised site investigations, reported issues and escalated those that required further assistance Education Associate of Applied Science in LAN and WAN Management Austin Community College - Austin, TX 2019 Bachelor of Arts in Fine Arts University of Texas At Austin - Austin, TX Bachelor of Arts in Art History University of Texas At Austin - Austin, TX Skills Active directory, Cisco, Vmware, Vpn, Network security, Encase, Data collection, Ios, Bash, Linux, Security, Collection, Maintenance, Forensic, Software testing Additional Information SKILLS  • Technical analysis  • Hardware and software installation  • Data collection and analysis  • Network Security  • Proficient in Windows NT, 95, 2000, 7, 10, pro, Suze, Ubuntu, OS security, Server2012r2  • Proficient in OSx, and iOS  • Installation and maintenance of client-site infrastructure  • Software testing: NetDetective    • Virtual Machines: VMWare, Hypervisor  • Encase forensic software  • Linux: Kali & BASH  • Server Roles  • Active Directory  • Creating and routing networks with Cisco equipment  • Devices: phones: iOS and Google OSs  • Fire Walls ASA-5500-VPN, rules, groups, etc
Systems_Administrator
Oracle Database Administrator Oracle Database Administrator Silver Spring, MD Authorized to work in the US for any employer Work Experience Oracle Database Administrator Emblem Health - New York, NY July 2012 to July 2014 Education Associate in nursing Montgomery College - Takoma Park - Silver Spring, MD June 2010 to June 2013 Certifications/Licenses OCA Present
Database_Administrator
Program Manager, Office of Personnel Management Program Manager, Office of Personnel Management Program Manager, Office of Personnel Management - Salient CRGT Waldorf, MD Over 30 years of Project and Program Management experience. Strong technical background as Database Administrator, Architect, and Software Engineer. Certified Project Management Professional (PMP). Work Experience Program Manager, Office of Personnel Management Salient CRGT - Fairfax, VA January 2017 to Present Manage all aspects of database administration support for the National Background Investigation Bureau (NBIB), Office of Personnel Management. Provide 24/7/365 availability of 19 critical database systems on various platforms, including Oracle, MS SQL Server, MySQL, and ADABAS. Responsible for all program management activities including managing task order performance, budget and financial performance for multi-year contracts worth over $13 million. Supervise 12 Database Administrators.  • Lead multiple, concurrently running initiatives.  • Maintain close communication and coordination with the Chief, Database Management Branch, the COR, and all other system stakeholders within the National Background Investigation Bureau (NBIB) and for other supported systems.  • Maintain knowledge of ongoing NBIB initiatives to anticipate, plan, and deliver DBA support.  • Create and maintain DBA project plans using MS Project.  • Create and maintain required Management Reports using MS Word, SharePoint, Confluence, Jira, and MS PowerPoint.  • Determine priority activities and projects for each system.  • Leverage DBA experience for technical support and to keep abreast of the status of all systems.  • Monitor and coordinate DBA support and troubleshooting efforts.  • Maintain current, expert knowledge of the Enterprise Change Management process to ensure timely approval of Database projects.  • Attend IT PMO Change Request review meetings, ERB, CRB, and DRR meetings as required and prepare all necessary documents to support the Enterprise Change Management process.  • Plan DBA deployment activities. Conduct Pre-Deployment reviews. Keep the stakeholders well  informed of planned deployments.  • Keep data security as a primary focus. Project/ Program Manager, Database Administrator Serco Inc - Reston, VA August 2000 to December 2016 Managed task orders, budget and financial performance for contracts worth over $8 million supporting the General Services Administration. Supervised 10 technical staff. Designed and developed Sybase databases supporting various GSA applications. Integrated multiple technologies and COTS products. Lead the design and development teams in the proper application of system designs for current and future technologies. Used PowerDesigner, TOAD Data Modeler, SQLDeveloper, and Microsoft Visio for modeling tasks. Our efforts resulted in a 300% increase in the rate of data processing.  Project Manager, Database Architect, and Developer for financial and performance management systems supporting the National Park Service Office of the Comptroller. Managed all aspects of performance for contracts worth over $3 million dollars. Managed a staff of 9 persons. Database Administrator for 6 Oracle 11g databases, supporting up to 350 concurrent users. Developed web services, created screens and reports using Oracle Developer Tools and Crystal Reports. Used Oracle Designer to model and construct the initial system architecture. Documented database design using ERWin and Visio.  Supervised 5 Help Desk staff and 1Web Designer supporting the Financial Crimes Enforcement Network (FinCEN). Managed and staffed multiple contracts worth over $3 million. Ensured proper maintenance of clearances for Direct Hires and Subcontractors. Supervised 1 LAN/ IT Support Specialist supporting Customs and Border Protection, Office of Training Development. Managed task order and financial performance for contracts worth over $500,000 dollars. Consulting Manager, Software Developer SI International - Reston, VA January 1997 to March 2000 Designed and developed applications for Celgene Corporation, supporting Pharmaceutical, Financial, Sales, and Call Center business functions, using Oracle tools. The system supported over 200 users. Performed an Independent Verification and Validation (IVV) of the Case Tracking System for the Federal Labor Relations Authority (FLRA). Presented methodology and findings, and recommended mitigations. As a result, the client reported no Year 2000 related issues. Provided technical guidance and supervision to 5 software developers supporting the Department of Justice. Developed reports and forms for various systems using Oracle tools and COGNOS software. Developed curriculum, created illustrated training manuals, and conducted 40 4-day classes on SQL*Plus, Oracle database and Reports tools, training over 300 technical staff and management analysts. Presented technical seminars at 3 annual Systems Managers Conferences before audiences of over 120 Senior Staff. U.S. Army Officer, Healthcare Administrator, Personnel Manager United States Army February 1986 to January 1997 Responsible for all aspects of Human Resource Administration including staffing, position classification, payroll, education and training, performance appraisals. Managed personnel operations for a 120-bed hospital and 14 clinics. Conducted staffing audit, developed a successful plan to comply with a government furlough and downsizing of 140 positions. Streamlined compensation and evaluation processes, resulting in 19% increase in timeliness and accuracy rates. Technical lead for Human Resource Information System that tracked over 1300 employees. Developed financial, personnel, and logistical applications using Oracle Reports, Oracle Forms and MS Access. Education Master of Science in Business Administration Boston University Bachelor of Science in Biology Penn State University Skills Adabas, Ms sql server, Sql server, Mysql, Oracle, Oracle forms, Pl/sql, Sql, Sybase, Erwin, Perl, Visio, Macromedia, Sharepoint, Configuration management, Jira, Linux, Red hat Certifications/Licenses Project Management Professional (PMP) June 2009 to Present Project Management Professional (PMP) Oracle Certified Application Developer December 1996 to Present Oracle Certified Application Developer Additional Information Technical Skills  • Development Methodologies: Agile, Waterfall  • Configuration Management and Collaboration: SharePoint, Confluence, Jira, Remedy, SBM  • Relational Databases: Oracle, MS SQL Server, MySQL, Sybase, Oracle Enterprise Manager  • Mainframe Databases and Technologies: ADABAS, Natural  • Operating Systems: Red Hat Linux, UNIX, MS Windows, Windows Server  • Programming Languages: SQL, SQL*Plus, PL/SQL, T/SQL, JSP, JSF, PHP, Unix, Java, Perl  • Modeling Tools: Oracle Designer, Sybase Power Designer, ErWin, TOAD, Visio.  • Developer Tools: TOAD for Oracle/Sybase, Oracle Reports Oracle Forms, Oracle JDeveloper, SQL Developer, Oracle Application Express, WordPress, Adobe/Macromedia CS3, Microsoft Publisher
Project_manager Database_Administrator Software_Developer
Treasury Manager Treasury Manager Finance Management Summit, NJ Proven leader with experience working on all aspects of building departments, including developing in-house database, building relationships with banking partners, raising credit capacity, and increasing annual revenue for corporation. Areas of expertise include:    • Trade  • Cash Management  • Financial Reporting  • Financial Policies and Standard Procedures   • Process Modeling  • Foreign Exchange  • Green Belt Certified  • MBA - Finance Authorized to work in the US for any employer Work Experience Treasury Manager Teva Pharmaceuticals (RGP Management Consultant) - New Jersey August 2018 to Present Daily Cash  Investing  Bank relationships   Bank Account management Functional SAP Consultant SOSA USA - New Jersey September 2017 to August 2018 -Build company codes  -Vendor transactions  -Accounts Payable/Accounts Receivable Senior Treasury Analyst HONEYWELL INTERNATIONAL INC. - Morris Plains, NJ March 2007 to February 2017 Handled all banking resolutions, reimbursement agreements, and revolving credit facility agreements. Worked on all bank platforms, i.e. HSBC.net, JPMorgan Access and CitiDirect. Teamed with business leaders in fast-paced environment to process transactions timely and accurately.  • Negotiated pricing with banking partners through eAuction, resulting in $1M per annum cost savings for company.  • Transitioned all new users through 5 acquisitions by training and providing direction.  • Managed North America and Latin America $2B standby letters of credit (SBLC) portfolio, confirming timely invoicing and improving collections of payments from customers for working capital.  • Oversaw global operations for corporate guarantees / comfort letters for auditors, reducing bank fees for company.  • Improved communications with business leaders by using standby letters of credits or corporate guarantees, solving problems and finding solutions to difficult situations by working with banking partners, in-house counsel, and business leaders.  • Collaborated with cash team, monitoring daily cash positions, including short-term/long-term cash forecast.  • Maintained SOX documentation for auditors, ensuring regulatory compliance. Treasury Analyst HONEYWELL INTERNATIONAL INC - Morris Plains, NJ May 1999 to March 2007 Served as Foreign Currency Team Leader in establishing hedging program and daily foreign exchange trading with in-house FX database for preferred accounting treatment and financial reporting.  • Traded foreign currency for business units, leveraging proficiency in FXAll.  • Designed and test-configured in-house database for uploading foreign currency requests into banking platform, i.e. JPMorgan Access, reducing errors and aggregating trading volume, which reduced pricing by $200K annually.  • Selected as US coordinator for InterCompany Netting, processing $14M payables monthly though Bank Mendes Gans - BMG.  • Settled all foreign exchange hedge transactions and commodity settlements.  • Participated in roundtable discussions for banks trade services as requested. Human Resources Database Administrator Coty Inc. - New York, NY Worked on in-house compensation program, ensuring accuracy for compensation across company. Human Resources Coordinator RR Bowker formerly known as REED REFERENCE PUBLISHING - New Providence, NJ New Hire Orientation – Worked with all new hires with on boarding.  Compensation and Benefits Education Master of Business Administration ( MBA ) in Finance Fairleigh Dickinson University - Madison, NJ Bachelor of Arts (B.A.) in Communications The College of New Jersey - Ewing, NJ Skills Trade Finance (10+ years), Letters of Credits (10+ years), Excel (10+ years), Word (10+ years), Cash Management (10+ years), Financial Analysis (9 years), Legal Terminology (10+ years), Process Modeling (10+ years), SOX, Access (2 years), SAP Links http://www.linkedin.com/in/mahlstadt Certifications/Licenses Green Belt Six Sigma - Team Leader Business Analysis (BA) October 2017 to Present Avtech Institute Business Analysis
Database_Administrator
Senior Business Intelligence Analyst and Database Developer (Team Lead) Senior Business Intelligence Analyst and Database Developer (Team Lead) Senior Business Intelligence Analyst and Database Developer Orlando, FL Work Experience Senior Business Intelligence Analyst and Database Developer (Team Lead) Therigy July 2015 to Present * Work in an agile environment with biweekly sprint cycles.  * Designed, Implemented, and Manage an Operational Data Storage Database as well as a Reporting Data Warehouse in MSSQL. Migrated Data Warehouse from MSSQL to MySQL platform within AWS.  * Responsible for Database Security, Integrity, and Performance.  * Manage nightly data transfers between data warehouses, venders, and customers.  * Design, develop, create and maintain detailed dashboards both internal and external customers.  * Compare multiple data points for trends, correlations, and statistical significance while considering defect triage, outliers, margin of error, and governance processes. Support production environment (defects and trends) and execute workflow and defect management.  * Consult and coordinate with internal and external customers to define information needs and specific research objectives.  * Present information through multi-media communication channels including, email, conference calls, live-stream, and face to face on-site meetings.  * Train team members on how to develop, design, and use new reporting tools. Work with our training department to create training materials for external customers.  * Manage multiple projects with various departments and deadlines, across multiple communication channels.  * Design data capture and reporting for Pharma lead research projects in a HIPPA compliant manner.  * Provided detailed analysis and reporting for published outcomes retrospectives and peer review journals.  * Publicly recognized for my development/analytical work as well as my assistance in solving high profile issues. Senior Analytical Consultant AAA April 2014 to July 2015 * Manage the relationship between the national office and the largest club as their sole contact. Mediate interactions between Customer Service, Marketing, Legal, Leadership, and Outside Venders.  * Provide detailed analytics to the Marketing department to assist in marketing campaigns. Such as correlation analysis and modeling key responders to determine current standards and forecast future trends.  * Responsible for managing the upload of all information into their marketing database, Direct Focus, from multiple sources, both internal and external, using a variety of platforms including SQL, SmartFocus, RedPoint (previously DataLever), and Alteryx. Establish the research methodology and designs for gathering data.  * Design, develop, create and maintain Smart Reports that users can run, on their own, at any time.  * Consult, negotiate, coordinate and supervise vendors to define information needs and specific research objectives.  * Manage multiple projects with various departments, deadlines, and communication methods.  * Publicly recognized for my work on continuous improvement.  * Promoted to our largest club after showing the depth of my skillset and how quickly I learn new things. Reporting Analyst ( Database Designer) W.W.Grainger February 2008 to November 2013 * Helped create and maintain a working database for all the customer service reporting needs. Allowing us to link with all our systems, reducing manual work by 60% and increasing output by 38%. Saving an estimated 2 million in the first year alone. Recognized by leadership for my contribution.  * Responsible for creating and managing our company wide team feedback form for to track suggestions, questions, issues, and comments. The project streamlined corrections and improvements, reducing manual work by 15%.  * Design, develop, create and maintain databases to provide easy access to business information including table design, data connections, macro updates, query design, and formatting. Design test plans (unit, integration, regression, and acceptance) and incorporate recommended updates into test plans.  * Gather, analyze, manage, and maintain data using a variety of platforms including Business Objects, SQL Servers, Access Databases, SAS, and Excel. Manage the development of all geographical maps for internal use.  * Using Analytical Insight, create monthly reporting to assist managers in managing their business and their people more effectively. Including Ad hoc and Ongoing Requests, specialized reporting and analysis for projects and strategic initiatives (KPI's). Support multiple channels and maintain networking relationships.  * Coach and train team members on technical tools required to: configure, test, debug, monitor, and report on system specifications.  * Compare multiple data points for trends, correlations, and statistical significance while taking into account defect triage, outliers, margin of error, and governance processes. Support production environment (defects and trends) and execute workflow and defect management.  * Manage all internal training, which includes creation, publication, and follow-up of documents, stored procedures, webinars, and recorded trainings on reporting for the customer service network.  * Plan and coordinate all team outings to encourage team engagement by creating a positive work environment. Sourcing Administrator and Project Manager W.W.Grainger April 2006 to February 2008 Manage relationships between our vendors and our internal contacts with several of our largest customers and account managers. Nominated team lead. Monitoring and analyzing workflow, and providing feedback and training when necessary. Customer Service Associate and Project Manager W.W.Grainger April 2004 to April 2006 Team Lead. Handled phone calls from customers. Provide online service and support to Grainger customers and our Grainger Account Managers. Managed relationships between our vendors and our internal contacts. Education Associates Degree in Business Management Valencia College August 2014 to December 2015 Skills Sql (10+ years), Visio, Sharepoint (2 years), Ssrs (10+ years), Pentaho (2 years), Tableau (6 years), Jira (2 years), Looker (1 year) Certifications/Licenses Microsoft Certified Solutions Associate February 2016 to Present Microsoft Certification# F587-9158 Additional Information TECHNICAL SKILLS  * SQL 2012 MCSA Certified  * MSSQL 2005, 2008, 2012, 2016 (including SSIS & SSRS)  * Tableau  * Microsoft Suite - including Access, SharePoint, Visio & Teams  * Alteryx  * Looker    * Visual Studios  * Crystal Reports  * Business Objects  * Dashboard Design  * Telerik Reporting Solutions  * Pentaho  * Jira
Database_Administrator Project_manager
Accounting Clerk Accounting Clerk Staff Accountant - Swensons Drive-Ins Kent, OH Authorized to work in the US for any employer Work Experience Accounting Clerk Swenson's Drive In Restaurants - Akron, OH December 2018 to Present Staff Accountant Standard Plumbing and Heating - Canton, OH March 2017 to November 2018 Deposit and Apply Daily Cash, Check, ACH and Credit Card Payments for Accounts Receivable    Perform Online Bank Transfers and process customer Credit Card payments    Code and Journal Company Credit Card transactions for monthly statement balancing/payment    Gather and verify data for payment of Sales, Use, and CAT Taxes    Review Customer Aging and distribute AR Statements    Monitor, collect and distribute Petty Cash and Employee Purchasing accounts    Review Bank transactions and enter daily Cash Flow journal entries     Monthly Bank Reconciliations    Quarterly balance of Intercompany accounts    Collect and verify all information for B to B customer billing on major industrial accounts    Test updates to COINS ERP system for accuracy and assist in resolving errors Accounting Manager/POS Database Administrator Winking Lizard, Inc April 2007 to January 2017 Responsible for Senior Level accounting duties such as Bank Transfers, Journal Entries, Bank  Reconciliations, GL Account Balancing, Daily Sales Balancing    Preparation, Analysis and Distribution of Period End Financial Reports    Monthly balance and Statement distribution of all House Accounts/AR    Set-up and Maintenance of Aloha/OnePOS Point of Sale Data for 25 restaurants (including items,  modifiers, comps, job codes, House Accounts, menus, taxes, etc.)    Provided support to Restaurant Management and Corporate Accounting Team in relation to Inventory, new procedure implementation and general user related issues or inquiries    Implementation and Maintenance of Compeat Restaurant Accounting Software company wide with set- up of system Inventory practices and Accounting database in correlation to Point of Sale data Senior Accountant Hallrich, Inc - Stow, OH August 1999 to February 2007 Performed general accounting duties such as Bank Transfers, Journal Entries, Bank Reconciliations,  Franchise Payment processing    Oversaw and assisted in bookkeeping processes by coding and entering invoices; maintaining vendor  info; scanning or filing invoices; check runs    Maintained all Restaurant House Accounts while collecting and balancing all Accounts Receivable    Balanced daily sales data and post to the General Ledger    Analyzed weekly and monthly figures in order to process Monthly or Period End Financial Reports    Calculated, prepared and distributed yearly 1099 forms for tax purposes Education BS in Sociology Kent State University at Kent - Kent, OH August 1994 to May 1996 Skills GENERAL LEDGER (7 years), ACCOUNTS PAYABLE (5 years), AS400 (7 years), EXCEL (10+ years), OUTLOOK (10+ years), Accounts Receivable, Reconciliation, Accounting, Billing, Bookkeeping Additional Information Skills    Excel, Word, Compeat, Outlook, As400, COINS, Accounts Payable, General Ledger, Reconciliation
Database_Administrator
DBA / Developer DBA / Developer DBA / Developer - Gerald Financial Group, Inc Stamford, CT Work Experience DBA / Developer Gerald Financial Group, Inc February 2016 to Present Gerald Financial Group, Inc - Stamford, CT 2015 to Present DBA / Developer -- Consultant Robert Half Technologies May 2015 to February 2016 Production SQL Server database administrator for SQL Server 2008R2 and 2016 environments.  ? Production Oracle 11g database administrator; implemented transition from cold backups to automated  RMAN backups and duplications. Current technical lead for migration from Oracle 11g to Oracle 12c.  ? Back office trade support developer in SQL Server 2008R2 for trading platforms; Microsoft SSIS support  for import of trades into accounting software; administer and develop web reports using Microsoft SSRS. Technical Lead 2016 to 2016 preserving accounting data, user  permissions, and internal processes.  ? Assist developers with query analysis, performance tuning, dead-lock resolution, and ad-hoc queries of data  in support of development of the firm's commodities blotter and order management platform. Database Administrator -- Consultant The Phoenix Group August 2013 to May 2015 Production SQL Server 2008 and 2014 database administrator for all tiers of the environment with 60  instances and 125 TB under management in a four node production cluster, two node UAT cluster, and single instance VMWare virtual development servers.  ? Implementer and reviewer of change management requests for compliance controls, database design and scalability best practices, and quality control enforcement.  ? Assist developers with query analysis, performance tuning, dead-lock resolution and ad-hoc queries of data  as required by business users and application development projects. Angelo, Gordon & Co - New York, NY 2013 to 2015 Database Developer / Administrator UBS Investment Bank July 2010 to August 2013 Production SQL Server 2005 and 2008 database administrator and developer for Investment Bank Cash  Equities divisions' reference data platform in Americas, Europe, and Asia/Pacific.  ? Utilized a combination of backup/restore, detach/file copy, replication, stored procedure imports and Integration Services to distribute data within and between the regional environments to create a division  wide strategic distribution hub of standardized client, product, and configuration data for trading  applications and back office systems.  ? Technical Lead for conversion of the Investment Bank Cash Equities-wide database trading platform from ASCII-based FIX messages to a Binary-based FIX messages.  ? Converted SQL Server account-based security to Active Directory and role-based security for best practices  related to separation of duty and accountability.  ? Developed recurring and ad-hoc reports for delivery through SQL Server Mail, network share, or FTP.  ? Assist developers with query analysis, performance tuning, dead-lock resolution and ad-hoc queries of data  as required by business users and application development projects. UBS Investment Bank - Stamford, CT 2010 to 2013 Application Engineer FactSet Research Systems September 2008 to July 2010 FactSet Research Systems - Norwalk, CT 2006 to 2010 Programmer Analyst FactSet Research Systems September 2006 to September 2008 Lead database developer for the unified collection of FactSet application usage data using Microsoft SSIS  to collect usage data for delivery to SQL Server data warehouse.  ? Designed database objects for the retrieval of the SQL Server data warehouse for the web application. Application Developer Ventus Networks, LLC June 2004 to July 2006 Designed MySQL database tables, indexes, stored procedures for Customer Relations Management system.  ? Designed process to automatically create Sprint accounts for wireless ATM router products from within our  Customer Relations Management system through Perl web packages.  ? Designed process to automatically download Sprint billing information for data accounts associated with customer accounts and integrate usage data into Ventus Networks' billing platform. Education Bachelors of Science in Computer Science Worcester Polytechnic Institute - Worcester, MA 2000 to 2004 Darien High School - Darien, CT 1996 to 2000 Skills database (10+ years), Integration (3 years), Integrator (3 years), Microsoft sql server integration services (Less than 1 year), Ms sql server (8 years), Mysql (2 years), Oracle (2 years), Perl (2 years), Sql (10+ years), Sql server (10+ years), Sql server integration services (10+ years), Oracle Database, DBA, Ssis, ETL
Database_Administrator Software_Developer
Founder, President, CEO Founder, President, CEO Founder, President, CEO - Eboro Seattle, WA Work Experience Founder, President, CEO Eboro - Seattle, WA April 2018 to Present Launched this startup to address pain points in the clean energy market. Also providing IT consulting services and technical services for local area businesses. Full stack software development w/ ASP.NET MVC.    My role here is best summarized as 'wearer of all hats'.    • Competed in US DOE American Made Solar Prize Competition  • Applied for WA state Clean Energy Fund III grant, made it to second round of applications Sr. Software Developer Mesa Mundi - Sharon, MA April 2014 to August 2015 Recruited to develop business strategy, responsibilities ranged widely over the scope of business activities.    • Reported directly to CEO, major efforts included working to consolidate product lines to better fit  organizational capabilities and resource constraints.  • Developed roadmap for major rewrite of a core product using a modern engine. Implemented, this would  have significantly improved the development team's productivity. Sr. Software Developer Tech USA - Kennedy Space Center, FL February 2013 to February 2014 Recruited by Tech USA, a staffing firm, for Abacus Technology, which held the IMCS contract at Kennedy Space  Center. Developed and maintained, as a contractor on that project, software applications in support of various  Center teams.    • Advised Abacus leadership, as only non-employee member of Abacus Technology's Technology Steering  Committee. Specific technology recommendations were adopted for use in all new projects.  • Developed solution as part of agile team that won a "Best of 2013" award from Kennedy Space Center.  • Developed and implemented plan for limited modernization of mission-critical system, which involved  coordinating work with the Air Force and several departments around the center    * Indicates this was a startup company.  Technology Management MBA Innovation Strategy Analysis  • Approached after departure by Abacus to explore possibility of launching a contracting firm to partner with Abacus on future contract awards. Discussions came to a halt as the funding climate at NASA deteriorated. Computer Programmer III Nakuuruq Solutions - Panama City Beach, FL August 2012 to February 2013 Provided IT support at a Naval Surface Warfare Center in Panama City Beach as member of a team modernizing the intranet.    • Developed modern replacements for legacy web applications.  • Managed team conflict which would arise as responsibilities and roles shifted for some of the long-term  staff. Resolved through mutual buy-in and investment in the project as a "win" for everyone involved. US Army, Active Duty and Reserves July 2011 to October 2012 CEO / Co-Founder Beachhead Engineering - Orlando, FL January 2011 to February 2012 Co-founded this startup with Army colleague, intending to develop an IT consulting business in Orlando while pursuing MBA at University of Central Florida. Various issues led to dissolution of the partnership within months.    • Tested the wisdom of advice such as "Don't go into business with friends" with practical field exercises. NCO December 2005 to December 2010 Primary duties included conducting SIGINT missions in CONUS and deployed environments, both at the strategic  and tactical level; preparing target packages and intelligence summaries based on SIGINT/GMA and national  asset databases. Was frequently cited for using technical background and capabilities to create novel solutions to enhance mission performance. Service concluded with an Honorable Discharge.    • Directly contributed to actionable intelligence in support of OIF/OEF.  • Produced intelligence reports and near real-time analysis supporting ground troops.  • Maintained mission-critical systems and developed custom programming to enhance system performance.  • Developed customized test system to isolate the cause of operational errors, which resulted the system gaining  a significant increase in performance.  • Provided training and mentoring to peers and junior soldiers in systems, tasks, and technologies.  • Prepared training material for use by peers, juniors, and supervisors.  • During deployment was cited by both commanders, soldiers, and civilian consultants for efforts providing  assistance beyond the team, directly enhancing the productivity of the entire unit. Business Intelligence Analyst California Pizza Kitchen - Los Angeles, CA April 2005 to December 2005 Hired during rapid organizational growth, as CPK was seeking IT solutions that would enable it to scale  effectively. Worked closely with consultants to manage growth and complex systems integrations.    • Pushed for data warehousing implementation which resulted in decreased report run times from hours to minutes.  • Planned and implemented high-availability architecture for mission-critical databases. Database Administrator Autry Museum of the American West - Los Angeles, CA December 2004 to March 2005 Established best practices for data management working closely with development staff. Programmer Analyst Hixardt Technologies - Pensacola, FL April 2002 to October 2004 Recruited by CEO of Hixardt, a technology solutions provider, as the third employee. Acted in consultative role with customers, managing customer relationships, business development, and service delivery.    • Worked with contract development team, advising on technical details and company capabilities.    * Indicates this was a startup company.  Technology Management MBA Innovation Strategy Analysis  • Conducted interviews with client organization staff, learning their existing processes, skill sets, and work  environment, developing not just working solutions, but appropriate ones. Application Administrator Network Telephone - Pensacola, FL January 2000 to August 2001 Hired as a report writer, duties expanded rapidly to match demonstrated capabilities. Exercised broad  responsibility for business intelligence relating to service provisioning, training, infrastructure, and sales.    • Developed reporting infrastructure for Network Telephone from ground up.  • Frequently submitted bug fixes and software patches to infrastructure application vendor's development team.  • Performed NPV analysis of project proposals, potentially saving >$300,000 and a year of development time.  • Identified training gaps, reducing error rates and training failures, while increasing customer satisfaction.  • Established inter-departmental working group to manage critical resources that de-escalated a major source of conflict, resulting in a shift from zero-sum thinking to a more collaborative, team-oriented attitude.    * Indicates this was a startup company. Education Master of Business Administration in Technology Management University of Washington, Foster School of Business - Seattle, WA June 2017 Bachelor of Arts in Philosophy University of West Florida, College of Arts, Social Sciences - Pensacola, FL 2016 Links http://www.linkedin.com/in/aaronbodmer Military Service Branch: Army Service Country: United States Rank: SGT December 2010 to December 2010 SIGINT Analyst. Assessments Project Management Skills: Budgeting — Highly Proficient August 2019 Measures a candidate's ability to manage project budgets by appropriately allocating and monitoring financial resources. Full results: https://share.indeedassessments.com/share_assignment/qwo2ftbpc5xr8jeq Management & Leadership Skills: Impact & Influence — Highly Proficient August 2019 Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal. Full results: https://share.indeedassessments.com/share_assignment/e-b4ivnctku-8if6 Problem Solving — Expert August 2019 Measures a candidate's ability to analyze relevant information when solving problems. Full results: https://share.indeedassessments.com/share_assignment/7rpfcrw0v8kycyoj Project Management Skills: Time Management — Expert August 2019 Prioritizing and allocating time to effectively achieve project deliverables. Full results: https://share.indeedassessments.com/share_assignment/5xwyxccjfuijnl-x Management & Leadership Skills: Planning & Execution — Expert August 2019 Measures a candidate's ability to effectively plan and manage resources to accomplish organizational goals. Full results: https://share.indeedassessments.com/share_assignment/f1mxqif2jywzmum7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Software_Developer Database_Administrator
Database Administrator Database Administrator Bismarck, ND Extremely proficient in all Microsoft Office programs and very meticulous in what I do, no matter what the task is. Self motivated and reliable, always up for a challenge and never afraid to learn anything new. Take pride in doing any task to the best of my ability. Authorized to work in the US for any employer Work Experience Database Administrator Design Wizards - Bismarck, ND January 2012 to Present Responsible for creating and maintaining large volumes of data. Receive data files from phone companies and format them properly and combine to create phone directories. Also responsible for maintaining 30 workstations, installing new software, troubleshooting and pretty much anything IT related. Project Manager Flow Mobile - Bismarck, ND March 2008 to January 2012 Duties included procuring tower sites on private land for wireless internet service. Responsible for locating site, negotiating contracts with land owners, hiring electrical company to provide power, ensuring all equipment on site works properly before installation crew arrived to place equipment on tower. Database Administrator (DBA) Education Diploma Bismarck High School - Bismarck, ND August 1990 to May 1993 Skills DBA, DB2, MYSQL, Sql Database, Sql Dba, Sql Server, Microsoft Office, Sybase Certifications/Licenses Driver's License Additional Information Always give 100%!
Database_Administrator Project_manager
Principal Business Intelligence Architect/ Manager Principal Business Intelligence Architect/ Manager Principal Business Intelligence Architect/ Manager - Xifin Irvine, CA • 18+ years of experience in designing, developing, deploying, configuring, maintaining and Administering SAP Business Intelligence, SAP Data Services environments 4.2, 4.1, 4.0, 3.1, XI R2, R1, 6.5, 5.0 Web Intelligence, Crystal Reports, and Crystal Enterprise  • 12+ years of experience in leading teams, projects, solution design, project coordination, delegation and achieving results in a timely fashion  • 9+ years of strong experience in sizing, designing, installing, developing, deploying, configuring, clustering, integrating with other applications, maintaining and Administering Tableau Server, Tableau Desktop, Tableau Mobile, Tableau Online, Tableau Reader and building visualizations  • Expertise running projects of moving content from traditional BI tools to modern visualization tools, Business Objects to Tableau by redesigning  • 5 + years of experience using SAP Lumira, Predictive analysis, Lumira Server, Design Studio, Dashboard builder  • 4 years of experience working in a highly complicated SaaS environment serving hundreds of sites utilizing multitenant architecture  • Very strong experience in providing end to end enterprise wide Analytics, BI, Data Science and reporting solutions for data marts, data warehouse, relational databases, data lakes utilizing on "On Premise" and Cloud architecture  • Expertise with structured, semi-structed data ingestion and processing on AWS using EC2, S3, EMR, Amazon Glue, Sqoop, Python, Spark, SQL, Amazon Redshift, Amazon Athena, Amazon Redshift Spectrum  • Excellent People-facing, presentation, management, leadership skills and ability to formulate a clear vision and strategy for the organization  • Self-motivated with ability to multitask, perform under pressure in a fast-paced environment, prioritize work  • Strong sense of ownership and willingness to take responsibility, creative thinker, team motivator with good negotiation and organizational skills  • Excellent problem-solving skill and ability to adapt to shifting priorities and align activities and priorities to meet organizational goals  • 5 years of experience maintaining, configuring, patching, developing content, setting security and administering SAP HANA database  • Participated in all phases of the application development life cycle including analysis, architecture, design, prototyping, development, testing, performance tuning and deployment  • Very strong business analysis and analytical skills with ability to understand business logic and requirements to develop detailed technical design documents and POC models Work Experience Principal Business Intelligence Architect/ Manager Xifin - San Diego, CA May 2015 to Present • Designed, built, updated and maintained entire Analytics, BI, Visualization, Data Platform landscape(s) for SaaS Company  • Performed BI system sizing, hardware sizing, worked with Network operations, hardware vendors, application owners, content owners, Business users and prepared Business Intelligence upgrade plan as an SAP Business Objects Administrator  • Configured BI, DI cluster, load balanced systems, setup probes and monitored system performance  • Aligned staff per skill set and experience to support the project work, monitored staff performance by rewarding positive behaviors and addressed negative behaviors accordingly  • Supervised work of others, including planning, assigning, scheduling and reviewing work, ensured quality, and Maximized efficiency of assigned project team members through strong leadership, organizational and motivational skills. Mediated and resolved project team conflicts.  • Utilized SAP Lumira Discovery, SAP Lumira Design Studio, built SAP Lumira Storyboard and Data Visualizations, utilized data from Universes, Hana, Excel data sources, uploaded to BIP, shared with business users, set security.  • Hands on experience as a Primary Business Objects Administrator in upgrading SAP BI from Version 4.0 to 4.1, 4.1 to 4.2 version, Installed, Configured and setup Business Intelligence Servers, setup security groups, migrated content between environments, suggested and introduced Process improvement best practices  • Utilized Promotion management tool, life cycle manager, migrated Crystal reports, Webi Intelligence documents, Universes, Connections and other BI content, ATL files and VM tools and migrated content  • Performed weekly code deployment, utilized multitenancy and deployed BI content to multiple customers located geographically in different cities with very complicated security requirements  • Setup and configured SAP Business Intelligence SSO for users to auto logon, designed and developed application level and profile level security for BI content, setup and configured open doc, integrated BI into company portal in a highly complicated SaaS environment.  • Designed, defined and implemented SAP BI mobile, SAP Business Objects Explorer Mobile, Setup document retention policy and restrictions  • Version controlled BI, DI content, database code, also utilized central repository, star team for managing code, performed system backups, maintained system health, performed regular system health checks  • Planned, implemented, installed and upgraded SAP Data Services version 4.1 to 4.2  • Deployed application and web tier components, configured application server, troubleshoot system issues, worked with SAP support, users, DBA's and other teams  • Managed and monitored Data Services environment, setup server groups, configured Job Servers, setup batch jobs, configured repositories, setup security  • Monitored system for errors, collected trace files and performed root cause analysis  • Designed, build and setup SAP HANA databases, security, users, built analytic, attribute, calculation views  • Performed regular system auditing, looked for anomalies, usage, load, maintained licensing and compliance  • Provided expert guidance on Business Intelligence (BI) technologies and helped junior team members  • Lead data governance strategy and ensured policy adherence, developed scalable and maintainable BI applications to meet business objectives.  • Addressed customer queries and issues in a timely manner, worked effectively with virtual teams both offshore and onshore, listened to and communicated effectively with business leaders, end users and technical teams.  • Facilitated meeting with various teams for defining reporting and analytics business requirements, Worked towards a company-wide acceptable Business Intelligence release strategy.  • Developed complicated universes, fixed existing universes, utilized Information design tool and Universe Design tool, rich client, built Web Intelligence reports, Lumira stories, Explorer Info spaces.  • Built Amazon Glue Data Catalog, developed Crawlers, Utilized Amazon Athena for querying data, also Utilized Athena for generating Tableau dashboards against S3 Data lake  • Installed and configured Tableau server in cluster environment. Upgraded major and minor versions of Tableau tool across all the environments.  • Expertise administering Tableau, performed Tableau Server installation, configuration, administration and maintenance followed administrative guidelines and industry best practices. Leveraged existing security postures and resources on the project and ensured tight control.  • Configured security permissions for users, site administrators, managed groups, projects, workbook's, and data connections in multi-tenant system. Granted view, publishing rights.  • Published and migrated Tableau workbooks, assigned site roles and site memberships  • Migrated and scheduled extracts, Performed Server management tasks, scheduled regular backups, utilized command line utility tools tabadmin and tabcmd to automate tasks  • Maintained Tableau Server in a HA environment, load balanced applications, Worked with Security team personnel, network administrators, compliance teams and ensured tight security and made sure data and servers are secure and application is ready for auditing  • Supported Data Analytics team by understanding business and data requirements, and iteratively designed and developed visualizations from initial concepts and prototypes to final production deployable code  • Managed a repository of re-usable data visualization templates and views, utilized LOD's, Table Calculations, viz best practices and created insightful dashboards.  • Flexible in approach, creative and innovative in solution design, evaluated and recommend tools & charting components to enhance future reporting solutions  Environment: SAP Business Intelligence 4.2/ 4.1, Universe Designer, Information Designer, Webi, Sap Explorer, Web Intelligence Rich Client, BI Launchpad, SAP Data Services 4.2/ 4.1, Crystal Reports 2016/2013, SAP Information Steward, SAP HANA 1.0 SPS09/08, SAP Lumira Server, SAP Lumira Desktop 1.25, SAP Lumira 2.0, SAP Lumira Discovery 2.0, SAP Lumira Designer, SAP Lumira Design Studio, SAP Predictive Analytics, Python 3.6, Tableau Server, Tableau Desktop 2019.1.3, 2018.2,10.5/10.3/ 8.2, SQL Server 2016/ 2012, T-SQL, Oracle 12c/ 11g, PL/ SQL, Splunk, Sales Force, Star Team, Hadoop, EMR, Spark 2.0, AWS Redshift, Amazon Glue, Amazon Athena, Amazon Redshift Spectrum, Hive, Ambari, Hue, Flume, Splunk Principal SAP Business Intelligence Architect/ Consultant Arbonne International - Irvine, CA January 2015 to May 2015 • Performed Environment analysis of SAP BI, DS Servers for enterprise wide Reporting, ETL, and fixed issues, suggested, implemented best practices, augmented team, helped reporting, data mining teams meet their deadlines  • Created Project plan, resource plan, managed key aspects of project, implemented the project and successfully delivered Business Intelligence solutions in a timely manner  • Enhanced Tableau server and its accompanying infrastructure maintained and updated existing Tableau servers, tested client applications to determine compatibility with upgrades and worked with users and resolved issues.  • Served as the primary technical point of contact on Tableau server for highly complex environment, assisted in internal and external audits  • Designed, developed and integrated functional dashboard systems using Tableau Desktop to enable easy interpretation of portfolio status, workflow, and actions.  • Established standard templates, design methodologies which ensured consistent information representation and ease of use.  • Developed, maintained and continually enhanced strategy for handling Tableau Data (TDE) files  • Maintained existing Supply Chain Tableau dashboards, optimized and streamlined data feed processes which help day to day decision making  • Expertise in building Tableau Dashboards and visualizations, Writing and maintaining SQL Queries, building Data Analysis Plans, Complex Queries and Analytical Models using analytics  • Addressed customer queries and issues in a timely manner, worked effectively with virtual teams both offshore and on, listened to and communicated effectively with business leaders, end users and technical teams.  • Developed reporting and analytics business team capabilities, strategy and roadmap. Motivated team members resolved issues.  • Drove the adoption of new business intelligence technologies and best practices within the team, conducted info and tool introduction sessions for new business users  • Installed, Configured and setup Business Intelligence Servers, setup security groups, migrated content between environments, suggested and introduced Process improvement best practices as an SAP Business Objects Administrator  • Supported Business Intelligence and Data Services Servers, provided support to users located geographically in different countries  • Coordinated with DBA, application developers, data modelers, participated in design review meetings and worked on troubleshooting data mart issues  • Provided production support, created Ad Hoc reports, Conducted WebEx sessions with the business teams, discussed and trained users.  Environment: SAP Business Intelligence 4.1, Universe Designer, Information Designer, Webi, Sap Explorer, Web Intelligence Rich Client, BI Launchpad, SAP Data Services 4.2/ 4.1, Crystal Reports 2013, SAP Information Steward, SAP Lumira Desktop 1.21, Business Objects Design Studio, SAP Predictive Analytics Tableau 8.2, SQL Server 2012/ 2008/ 2005, T-SQL, Oracle 11g, PL/ SQL Principal BI Lead/ Manager Memorial Health Services - Fountain Valley, CA April 2011 to December 2014 • Designed, Analyzed and provided SAP BI landscape for enterprise wide Reporting, ETL, IMDB's, statistical, data mining and decision science teams  • Created Project plan, resource plan, managed key aspects of project, implemented the project and successfully delivered Business Intelligence solutions in a timely manner  • Worked with various team members across different departments both internal and external customers, partnered effectively with the business departmental leads  • Provided expert guidance on Business Intelligence (BI) skills and technologies  • Lead data governance strategy and ensured policy adherence, developed scalable and maintainable BI applications to meet business objectives.  • Developed reporting and analytics business team capabilities, strategy and roadmap. Motivated team members resolved issues.  • Brought entire Memorial Health System, its associated clinics and other Pharmaceutical teams under one shared service BI Umbrella  • Implemented process, planning and improvement methodologies, Report/content coding, migration and documentation standards  • Implemented BI best practices, interacted with operational and technology management teams regarding security, reporting elements and integrity of source and data systems and repositories  • Lead team of direct reports and pushed for excellence, insight, and improvements  • Drove reporting and dashboard deliverables, new change requests and projects, followed agile methodology, communicated issues and project progress to management and customers.  • Documented project status, provided accurate and timely reports of current and projected progress of all project tasks  • Communicated effectively, built rapport with all project stakeholders and team members and instilled confidence in business users by consistently delivering high quality solutions and effective management  • Show cased SAP suite of tools, conducted demo and training sessions, researched specific department needs, suggested and implemented applicable SAP tools  • Performed Hardware sizing, worked with network team, hardware vendors and other team members  • Analyzed, Planned, Performed, managed Business Objects Upgrade projects 3.1 to 4.0, 4.0 to 4.1 as an SAP Business Objects Administrator  • Installed, Configured, setup SAP BI platform, tools such as Crystal Reports, Web Intelligence, Explorer, SAP Mobile, Live Office, Dashboards  • Implemented SAP HANA IMDB. Configured SAP HANA database, applied patches, setup security  • Performed HANA administration activities setup catalogs, packages, backups. Developed Analytic, Attribute and calculation views, utilized LCM  • Developed and show cased Lumira stories to higher level management, built visualizations using Tableau.  • Installed and configured and maintained SAP Information Steward, Metadata Management, Data Insight and other EIM suite of tools  • Installed, configured and maintained SAP Data Services/ ETL tools. Setup security, repositories, managed and scheduled batch jobs, maintained Data Insight rules and Data quality jobs  • Lead the team in defining enterprise wide KPI reports and provided inputs to upper level management  • Served as a sub matter expert for BI core technologies by providing consulting services to other teams on request, audited work done by vendors and contractors, raised issues, got them fixed, organized peer review sessions. Established and enforced best practices and guidelines  • Analyzed existing reporting artifacts and removed redundancy and promoted sharing of information across customer groups, decommissioned old legacy reporting systems and built efficient SAP BI content, Web intelligence, Crystal reports, Lumira Stories  • Administered SAP BI environments, HANA servers, maintained security settings, added users, folders, applied latest service packs and hot fixes.  • Migrated reports, universes, repository objects, folders, inboxes, users and settings from one environment utilized Import wizard, LCM, Promotion Management. Created repeatable backup jobs  • Very Strong expertise in Tableau Server administration, setting up security in a clustered and distributed system, High availability environment.  • Performed performance analysis of existing Tableau Servers and made best Practice recommendations  • Performed day to day administration of Tableau desktops in Citrix environment, managed sites and projects, configured and managed security permissions, generated daily Tableau Server usage reports, daily server backups  • Published Tableau workbooks and data extracts, configured and maintain Active Directory integration with Tableau Server, configured and troubleshoot Single Sign On (SSO) issues for Tableau Server  • Provided support to user community for Tableau Server and Tableau Desktop issues, updated and built new Standard Operating Procedures (SOP) documents  • Owned Tableau infrastructure and operations, architected, designed and deployed Tableau server in a clustered environment  • Implemented best practices and code migration methodology and version control in Tableau.  • Created complex formulas and calculations within Tableau to meet the needs of complex business logic  • Worked with engineering teams and helped in configuring Tableau Dashboard with external portals and applications  • Managed application users, groups, Workbooks and Projects, Database Views, Data Sources, Data Connections and integration with Active Directory  Environment: SAP Business Intelligence 4.1, 4.0, 3.1, Universe Designer, Information Designer, Webi, Sap Explorer, Web Intelligence Rich Client, BI Launchpad, SAP Data Services 4.1,4.0, 3.1 Crystal Reports 2013, 2011, 2008, SAP Information Steward, SAP HANA 1.0 SPS07, SAP Lumira Server, SAP Lumira Desktop 1.19, SAP Predictive Analytics, Business Objects Design Studio, Tableau 8.2/7.0/6.0, SQL Server 2012/ 2008/ 2005, T-SQL, Oracle 11g, PL/ SQL Architect/ Manager Business Objects - San Diego, CA October 2007 to March 2011 • Collected requirements from both business users as well as non-business users communicated from developer to CEO, developed report template documents. Discussed details with SME's, data modelers and developed requirements, technical design, table mapping and project scope documents  • Lead team meetings, produced periodic status reports and updated plans, identified need for meetings of key project participants, facilitated team communication, participated in conflict resolution by building consensus  • Took ownership of understanding the customer's information needs from the Business and worked in all areas to develop innovative ways to deliver solutions  • Built Tableau visualizations for various departments, with multiple charts and data from multiple sources  • Ensured accuracy of delivered reports and conformity to SLA, analyzed data questions and issues as they arise, Worked with Business and Technology teams and proposed solutions and provided strategic direction  • Implemented data quality programs, raised upstream source systems changes, user entry issues and legacy application data issues in data governance group meetings and minimized impact to downstream data marts and reporting systems. Made corresponding ETL code changes, Updated Universe metadata and participated in data obfuscation project  • Demonstrated success in multi-team, multi-stakeholder, complex project environments. Used Crystal reports SDK and BOE and invoked reports from other web applications such as Java, ColdFusion with Crystal report viewers embedded into those applications presented detailed design documents to Architecture review board for approval  • Designed aggregate tables, reporting tables based on data marts for building complex actuarial trending reports and triangles used for rate modeling, loaded data using SAP Data Services  • Maintained Data Integrator code, made updates to Job's and data flows as needed, monitored daily and monthly data loads, utilized management console and UC4 scheduler  • Maintained Business objects servers, maintained security settings, added users, folders, applied hot fixes and service packs. Regression tested reports after application of service packs on servers as primary SAP Business Objects Administrator  • Maintained and built the entire SAP landscape, ran BI upgrade projects, installed, setup BOE 3.0, upgraded to BOE 3.1, installed, setup, configured and upgraded SAP Data Integrator to SAP Data Services  • Migrated reports, universes, repository objects, folders, inboxes, users and settings from one environment to other using Import wizard, Business Objects Life Cycle Manager (LCM). Created repeatable backup jobs  Environment: SAP Business Objects XI R2, BO 3.0, 3.1, Business Objects Universe Designer, Business Objects XI,3.1, WEBI, Voyager, Web Intelligence Rich Client 3.1, Desktop Intelligence XI, 3.1, BO Infoview, Tableau 6.0, Data Integrator XI, SAP Data Services XI 3.0/ 3.1/ 3.2, Crystal Reports XI/ 2008, Xcelsius 4.5/2008, SQL Server 2000/ 2005/ 2008, T-SQL, UC4 8.0 Principal Business Objects - Anaheim, CA July 2007 to September 2007 • Administered and monitored BOE application, performance tuned, deployed code, set security and access control, roles. Upgraded BOE Servers  • Troubleshoot performance issues, coordinated with other teams and resolved databases and network issues.  • Developed report developers guide, user training materials and Universe organization document.  • Developed Business Objects XI web intelligence reports with BO Infoview, created Webi reports with multiple queries, created reports by using complex formulae, cross tabs, alerts, totals, graphs, reviewed, developed and converted SQL Server stored procedures  • Provided production support, created Ad Hoc reports, Utilized report component repository. Unit tested the developed reports  Environment: Business Objects XI R2, Business Objects Universe Designer, Business Objects XI WEBI, BO Infoview, SQL Server 2005, T-SQL, Test Director, Siebel CRM 8.0 Senior Business Intelligence Lead Farmers Insurance Group - Los Angeles, CA October 2005 to June 2007 • Lead the BI SDK team and projects, prepared project plans, maintained and assigned resources, coordinated with database teams, QA testing, engineering teams  • Built concise project status reports, updated C level executives, escalated issues, worked with business teams, technical teams and SME's  • Implemented Data Governance practices in the Data warehouse/Transactional systems environment through a set of frameworks/ architecture/ management standards.  • Provided technical and strategic leadership in all Data & BI Architecture subject areas, Championed common data definitions and data protection and security.  • Coordinated with internal resources, external resources and third parties/vendors for execution of multiple projects in parallel. Ensured that all projects are delivered on-time, within scope and within budget.  • Created and motivated cross-functional & cross-departmental project teams, established roles and responsibilities, provided direction, fostered effective team skills, and ensured that project objectives are reached on time and within budget.  • Installed SAP Business Objects Enterprise Servers, configured them and setup Business Intelligence Servers, setup security groups, migrated content between environments  • Mapped the key functional elements in the data warehouse that needs to be presented to end users via Universe, web intelligence reports and for Ad Hoc reporting  • Defined metadata and rules associated with BI processes, implemented and supported  Complex BI processes  • Analyzed, designed and developed Business Objects Universe for the complex dimensional model with star, snowflake schemas utilized database UDF's in Universe, exported it to BOE CMS  • Designed customized interface application for Business objects SDK for HTML query panel, defined the security, intercepted BO queries with custom Java code  • Uploaded report to Business Objects XI, developed reports for Crystal SDK for report distribution via custom front end JAVA application.  • Developed complex reports with multiple drill downs and sub reports and configured BO for report distribution via Business Objects XI Info view  • Designed the batch processes, developed and converted SQL Server stored procedures.  • Delegated tasks to front end team, database team and reporting team, coordinated various project activities, tested the application, created defects in the Test Director.  Environment: Business Objects XI R1 and R2, Business Objects Universe Designer, Business Objects XI Webby, BO Infoview, Crystal Reports XI, IBM DB2 7/8, SQL, Windows, SQL Server 2000, T-SQL, Test Director, TOAD 2.0 Sr. Reports Developer / Database Developer Quellos Group - Seattle, WA June 2005 to September 2005 Sr. Reports Programmer/ Crystal Enterprise Admin Washington Mutual - Seattle, WA March 2005 to May 2005 Reports Developer / Database developer Safeco Insurance - Seattle, WA April 2004 to February 2005 Database developer / Reports Developer Washington Mutual - Seattle, WA August 2003 to March 2004 Database developer Cisco Systems - Dallas, TX January 2002 to July 2003 Programmer Nortel Networks - Richardson, TX May 2000 to December 2001 Education Master of Science in Computer Science University of Texas - Dallas, TX BS in Engineering Osmania University - Hyderabad, Telangana Skills Db2, Ms sql server, Sql server, Oracle, Pl/sql, Sql, Data integrator, Tableau, T-sql, Ambari, Etl, Flume, Hadoop, Hana, Predictive analytics, Splunk, Tableau desktop, Tableau server, Sap, R2, Business Intelligence, Customer Service, QA, Quality Assurance Additional Information TECHNICAL SKILLS  Reporting tools: Business Objects 4.2 / 4.1/ 4.0/ 3.1/ 3.0, XI R1/ R2/ 6.5/ 5.0,  Crystal Reports 2016,2013, 2011, 2008, XI, 10, 9.0, 8.5, 8.0, 7,  Crystal Enterprise 10, 9.0, 8.5, 8.0, Crystal Xcelsius 2008, 4.5  Web Intelligence, Desktop Intelligence, Explorer, Live Office, Voyager  Visualization tools: Tableau Server, Tableau Desktop 2019.1.3,2018.2/10.5/10.3/9.0/8.2/7.0/6.0, Sap Lumira Discovery 2.0, Lumira Designer, SAP Lumira Server, SAP Lumira Desktop, SAP Predictive Analytics  Big Data/Cloud tools: Hadoop, EMR, Spark 2.0, AWS, Amazon Redshift, Hive, Ambari, Hue, Flume, Splunk,  Amazon Glue, Amazon Athena, Amazon Redshift Spectrum  ETL Tools: SAP Data Services 4.2/ 4.1/ 4.0, XI 3.0/ 3.1/ 3.2, Business Objects Data Integrator XI,  SAP Information Steward 4.2/ 4.1/ 4.0  Databases: MS SQL server 2016/2012/2008/2005/7.0, Oracle 12c / 11g / 10g / 9i/ 8i/ 7.X, DB2,  SAP HANA 1.0  Programming: T-SQL, SQL, PL/SQL, SQL*PLUS, Python, SQL*LOADER, Korn, C, C++, Java, UML  Design Tools: Erwin, Rational Rose, MS Visio  Operating Systems: Windows Server 2016/ 2012/ 2008/ 2003, Red hat Linux, Cent OS, AIX, UNIX (Sun OS)  Tools: TOAD for Oracle, DB2, SQL Navigator, SQL Work Bench  Version Controls: Microsoft VSS, SVN
Database_Administrator
financial analyst financial analyst IT / financial /data analyst Houston, TX Authorized to work in the US for any employer Work Experience financial analyst gilbane / nasa - Houston, TX February 2013 to July 2014 Responsibilities  Was responsible for budget allocations of all funding for numerous organization. Was over IT budget and responsible for meeting and documenting request per organization for fiscal year. Created and maintained numerous spreadsheet and access database to track and allocate all funding. Created and maintained obligation and costing graphs and spreadsheet tracking high level as well as individual jobs per organization. Worked on yearly plans and PPBE submitals for nasa headquarters. Created and maintained metrics for organizations as well as yearly metric for headquarters    Accomplishments  Created daily reports for inspectors in field. Created and maintained numerous spreadsheet and logs to track hours for each job    Skills Used  Ms office application  Access  SAP  Maxlmo  Primavera  Cost point  SQL Financial and IT analyst 4W solutions / nasa - Houston, TX July 2009 to February 2013 Responsibilities  Was responsible for budget allocations of all funding for numerous organization. Was over IT budget and responsible for meeting and documenting request per organization for fiscal year. Created and maintained numerous spreadsheet and access database to track and allocate all funding. Created and maintained obligation and costing graphs and spreadsheet tracking high level as well as individual jobs per organization. Worked on yearly plans and PPBE submitals for nasa headquarters. Created and maintained metrics for organizations as well as yearly metric for headquarters    Skills Used  Ms office  Access  Maximo  SAP  Primavera IT business analyst CSC / nasa - Houston, TX June 2008 to July 2009 Responsibilities  Responsible for creating accounts and training users in Maximo. Maintained accounts as well as all equipment being used. Implementation of new process for consignment store in maximo     Accomplishments  Created many new work flows and helped assist with implementation of them    Skills Used  Maximo   MS Office  Access Database Administrator bastion technologies - Houston, TX January 2002 to June 2008 Education High school or equivalent in General Clear Creek High School - League City, TX August 1991 to May 1995 Skills Excel, Financial Planning, Forecasting, CPA (10+ years), Reconciliation, Financial Analysis, Financial Reporting, Budgeting, Accounts Payable, Microsoft Excel, Financial Modeling, access, Microsoft Word, Pivot Tables, SAP, Word, Accounting, Oracle
Database_Administrator
Senior IT Trainer Senior IT Trainer IT Administrator, E-Learning Specialist/Manager Fountain, CO Are you looking for someone with over 15 years’ of experience as Web Manager, Curriculum Developer and IT Trainer with 2 Universities, Global Shipping and Navy DOD?   Do you need someone with excellent skills in Marketing and Communication, who creates innovative Blogs, Social Media Campaigns and Webinars?   Does being detail-oriented, conducting extensive research to deliver results, experience creating educational materials and customer-based solutions fit your ideal candidate? Authorized to work in the US for any employer Work Experience Senior IT Trainer Western Governors University - Salt Lake City, UT October 2017 to December 2018 • Self-Starting and detail oriented LMS Administrator and New Hire Coordinator  • Designed Marketing and Communications for Online Curriculum using SEO and Animitron  • Created engaging E-Learning courses for IT and Service Desk employees   • Project Manager, Editor, Evaluator using Office365, Teams, Sway, Planner, Flow  • Implemented Neuroscience and Learning Strategies for efficiency and effectiveness   • Certified Scrum Master E-Learning Specialist/Manager Infinisource/iSolved - Salt Lake City, UT June 2016 to June 2017 • Collaborated with training managers, operations and development team members to support their initiatives and goals with recurrent training   • Teamed up with Senior Developer of the website on the design and user experience   • Developed online curriculum and the e-learning program providing customers, partners and employees with up to date technology functionality   • Evaluation of online training courses for a wide range of customers and partners  • Reported analysis of usage and outcomes Web Manager InXpress - South Jordan, UT 2015 to 2016 • Project management and Collaboration amongst other trainers to ensure compliance  • Translated course material in Spanish, French, Korean and Vietnamese   • Modern multimedia and Curriculum Design of the global training curriculum, the LMS and “University”  • Development of training including the integration of video into existing online and other training materials   • Implementing new materials, modernizing existing course material    • Evaluation of existing InXpress software programs Web Manager Nazarene Bible College - Colorado Springs, CO 2011 to 2015 • Program Manager of LMS Registration,Advising Utilities serving 10 colleges   • Spanish Translation of course material using HTML, UTF-8, non-Unicode Fonts  • Curriculum Developer, Editor, Content Manager using the ADDIE model   • Campus and Online Liaison for Education, Course Development, Tech Service and Help Desk   • Database developer: Invoices, Forms, Web Interactive, Tech calls and issues tracking Database developer W R Systems, LTD - Norfolk, VA 2009 to 2010 23513  Technical Editor  . Technical Editor and Quality Assurance for the development of Government contractual documentation including: Navigation System Operating Procedures, Software User Manuals, Assembly Procedures and Distribution Lists. Editor of SOW, ROM, MSR, TCR and MOD  . Correct and rewrite scientific departmental documentation, according to government standards  . Development of a Relational Database with Reports, Forms, and Analyses Models, as well as a MSWord Boiler Macro for use in NAVCERT compilations  . Technical documentation including: Technical Manuals, Computer-based Training Modules, Proposals, Contracts, Processes and Procedures, Software User Manuals, Assembly Procedures and Distribution Lists  . Creation and modification of text, tables and graphics  . W R Systems representative at the Joint Warfighting Conference and Expo, a premier venue for military professionals and industry leaders Technology Trainer/Curriculum Developer/Website Administrator Cooperstown Central School District - Cooperstown, NY 2000 to 2008 • Website Developer and Administrator with full responsibility for content, stats, promotions, information design, navigation design, and interface design    • Developed, community outreach, parent portal, student accessibility, on-line learning modules using HTML, Multimedia Web Expressions, CSS, FrontPage, Flash 8, Fireworks 8, Dreamweaver, Contribute and TeacherWeb Technology and Marketing of Innovative Technology Trends in Education   • Instructor with 8 years’ experience teaching  Internet Information Literacy for grades 1-5 using Curriculum Teaching Model according to New York State Standards ISTE, AACE   • Teaching Faculty Adult Education, In-Service Training   • Public Speaking and Presenting to Board of Education, Superintendent, and Administration Education B.A. in Psychology Christian Leadership University Counseling Adams State College Psychology Skills CSS (10+ years), DreamWeaver (10+ years), HTML (10+ years), PhotoShop (10+ years), training (10+ years), Scheduling, inventory, Inventory Management, Operations, Payroll, Management, Sales, Excel, Microsoft Office, Team Building Certifications/Licenses Scrum Master October 2017 Additional Information KEY STRENGTHS:  CURRICULUM DEVELOPER/ INSTRUCTIONAL DESIGN/WEB MANAGER of dCourseWeb (LMS) of 10 Universities and Colleges, Online Education (HLC), NY Technology Teaching Model ISTE, E-Learning Development, Moodle LMS, and iSolved LMS  TECHNICAL EDITOR Government Technical Manuals, Computer Training Modules, Proposals, Contracts, Processes and Procedures, SOW, ROM, MSR, TCR and MOD  MULTI-MEDIA presentation and Web design for groups and individuals using Blogs, Social Media, Newspapers, Radio Commercials, Brochures  TECHNOLOGY TRAINER/TEACHER Online Education using dCourseWeb LMS, teaching in the public school setting, for faculty, adults and students in Microsoft Suite, Multi-Media, Social Media, Publishing and Game Animation  DATABASE DEVELOPER Reports, Forms, and Analyses Models as well as Boiler Macro  PUBLIC SPEAKING, NEGOTIATIONS, SALES Women's Conference Keynote Speaker, Technology Sales, Fund Raising, Charitable Contributions  COMMUNITY INVOLVEMENT Special Event Planning and Organization, Community Outreach, Volunteers, Cooperstown Winter Carnival Co-Chair, Volunteer Adult Technology Trainer Volunteer Adult Technology Trainer    SKILLSET  Adobe Photoshop  Adobe Captivate  Adobe Flash  Adobe Acrobat  Adobe Articulate  Moodle  DreamWeaver  Camtasia  CSS HTML 5  XML EPIC  MS Word  MS Excel  MS Access  MS Outlook  MS Infopath  MS OneNote  MS Publisher  MS FrontPage  MS SQLServer  MS SharePoint  MS PowerPoint  Beyond Compare  PaintShop Pro  ThePrintShop  3D Animation  3D Graphics  dCourseWeb  Gamemaker  JavaScript  Arbortext  Survey Monkey
Database_Administrator
SQL Sever Database Administrator SQL Sever Database Administrator SQL Sever Database Administrator - Grand Mission LLC Upper Marlboro, MD Work Experience SQL Sever Database Administrator Grand Mission LLC 2012 to Present • Resolve database performance and capacity issues and TSQL  • Design, Schedule, Implement, and perform regular database backup and maintenance  • procedures.  • Provide database design assistance for the development and productions of custom applications.  • Utilize SQL experience to provide adhoc reports to respond to immediate business needs  • Use existing reporting applications to deliver standard reports for global consumption  • Implementing business needs using business intelligence design studio (BIDS)  • Ensure all scripts for the entire database are in a source control.  • Develop operational procedures.  • Move new database designs toward an Enterprise Data Management Solution  • Other duties as assigned.  • As a SQL Server DBA i supported remote production and development servers, clustered/non clustered environment.  • Update user records, update employee profiles, add vendors, update vendors, process de-obligations (refunds) etc.  • Use SQL Query Analyzer to update or create.  • Performed DBMS maintenance, backup and recovery.  • Implemented, configured, administered replication and log shipping.  • Designed Report in SQL Server Reporting Services and used Reporting Services to search for the SQL Server Log.  • Conduct performance monitoring and tuning, implemented performance improvements of database instance/environment. SSIS, SSAS, SSRS 2012 to 2014 and 2016 Education Zoology University of Lagos - Lagos, NG
Database_Administrator
COO/Business Development COO/Business Development Tenafly, NJ Successful experience as a business owner and in business development/operations, sales, business management, recruiting, real estate investment/management, and corporate IT training.    • Proven ability to build and maintain strong professional relationships with business and professional clients. Skilled in contract negotiations, presentations, and closing.  • Very strong analytical, problem solving, interpersonal communication, and presentation skills. Authorized to work in the US for any employer Work Experience COO/Business Development Launch Snowboards - Closter, NJ April 2015 to Present • Identifying, qualifying, and securing business opportunities  · Maintaining fruitful relationships with existing customers  • Building business relationships with current and potential clients  • Collaborating with sales and leadership to secure, retain, and grow accounts  • Developing customized targeted sales strategies  • Presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences  • Coordinating business generation activities  • Responding to client requests for proposals (RFPs)  • Answering potential client questions and follow-up call questions  • Maintaining short- and long-term business development plans  • Cold calling; making multiple outbound calls to potential clients  • Understanding client needs and offering solutions and support  • Qualifying leads from digital campaigns, conferences, references, trade shows, etc.  • Closing partnerships and working with client through closing process  • Meeting or exceeding annual growth goals Real Estate Investor Owner operater - Texas 1991 to Present • Identified properties ripe for acquisition and refurbishment as rental or resale.     • Managed construction crews during renovations of properties.  • Managed rentals of multiple properties, showing and negotiating leases and sales Owner / Operator Command Performance Dog Training - Corpus Christi, TX 1993 to 2017 • Created and built to profitability a company that offered training of dogs as well as training to users of service dogs.  • Built to a team talented dog trainers and rapidly increasing annual revenues.  • Developed a very strong referral base and successfully sold services to individuals and families.  • Partnered with Service and Hearing Dog Training companies to provide follow up training after service dog/recipient placement. Surgical Assistant Hackensack University Medical Center - Westwood, NJ May 2012 to May 2014 • Supporting physicians in multiple disciplines including Orthopedic, Obstetrics/Gynecology, Gastroenterology and Cosmetics to assure rooms are properly equipped for each patient, and maintain a sterile field in the OR. Database Administrator MME - Atlanta, GA 2003 to 2004 • In a contract position, worked with a developer to define business requirements and develop and conduct user testing of a custom database for managing large events nationwide. Corporate Training Manager Computers America / TRMG - Austin, TX 2001 to 2003 • Coordinated multiple training programs with a firm that provided off-site computer training to end users at such major corporate clients as Dell, IBM, HP, and others. Arranged schedules and oversaw the work of technicians in system setup and maintenance to assure delivery of services on schedule. Worked closely with client HR, IT, and procurement staff to assure customer satisfaction.  • Earned a reputation for accurate and timely communication with clients, thereby contributing significantly to revenue growth and client retention. HR Director FreeMe.Com - Austin, TX 2001 to 2001 • Recruited by a former client at CLAM/Availant Tech Training (below) to manage recruiting at a startup dot-com with significant venture-capital funding.  • Successfully coordinated recruitment for a rapid ramp-up of stellar development team. Coordinator of Training CLAM/Availant - Austin, TX 1999 to 2000 Coordination of high level IBM technical certification training and hardware development. Education Bachelor's in B.S. Texas Skills Account Management, Sales, Business Development Certifications/Licenses Certified Surgical Technologist (NBSTSA) # 139071 Certified Registered Medical Sales Representative (NAMSR) # 93842013
Database_Administrator
Transport Engineer Transport Engineer Transport Engineer Walnut, CA Work Experience Transport Engineer Randstad - Irvine, CA 2016 to 2019 Design lit/aggregated SONET, Dark Fiber ring, CRAN, Remote BBU and Microwave fronthaul  and backhaul with Granite/Xng Adaptive inventory.  • Create and issue work orders for new site build, transport type migrations and service disconnect.  • Create and issue a connection diagram for fiber installers.  • Update SiteTracker and Site IP addresses.  • Implement and maintain the Verizon Wireless 3G and 4G switched and routed networks:  network integration and maintenance.  • Manage and update database that consists of all the traffic within a switching facility down to a T1 level  using XNG and using Xperweb as a viewer.  • Build tools and diagrams to define and support Core network engineers and assist in the development  and planning of the future network.  • Develop project by conducting requirements gathering, design sessions and technical reviews with customers. Manage and maintain reports during the life of the project.  • Gather data from different sources, analyze it, and present the analysis result to upper management. Senior Reporting Analyst T-Mobile - Denver, CO 2015 to 2016 • Worked with functional leads and finance to identify opportunities for cost reductions and avoidance by creating data models with pivot tables and graphical reports.  • Created and deployed targeted category strategies supported by robust analysis and research.  • Designed, deployed and monitored indirect procurement metrics.  • Created and/or ran reports from various database platform to provide actionable data and interactive dashboards.  • Conducted requirements gathering, design sessions and technical reviews with customers. Business Data Analyst Nexius - Costa Mesa, CA 2014 to 2015 • Performed data mining, analysis and reporting to support multiple projects.  • Designed, developed, and administered reports, dashboards and reporting portals.  • Developed effective data visualizations for presentations.  • Performed various statistical analyses using data drawn from diverse sources to map and identify  genuine trends and relationships.  • Identified data quality and consistency issues and work with other teams to improve data collection  and processing.  • Maintained nationwide AccuV database. Implementation Manager Ericsson, Inc - Irvine, CA 2012 to 2014 • Managed daily project schedule for cell site integration to make sure reach the completion date.  • Researched and provided Alarm report for troubleshooting purposes.  • Added all sites with alarms into schedule for troubleshooting.  • Managed the development and maintenance of network communications. Utilized knowledge on LTE/LAN/WAN systems to help design and install internal and external networks.  • Created and maintained Master Tracker.  • Managed data integrity. Created and developed high level reports.  • Troubleshot and diagnosed a nonfunctional, multi-layered, switched network, and rectifying proper, network operations through the use of a switching device and external management tools.  • Part of Ericsson team to support Verizon Wireless Network design engineering that was  responsible for providing network configuration, integration, and troubleshooting for Southern  California area. Database Engineering Manager/Information Technology Manager Velotera Communications, Inc - Garden Grove, CA 2010 to 2012 Responsible for managing all data on cell-site network and connection for all sites in southern California  from OC12 to DS1.  • Maintained the existing tracker and converted the tracker from Excel to live database in SharePoint.  • Managed and created cut sheets illustrating Microwave Network for San Diego and Las Vegas market.  • Resolved network configuration problem for data accessing to various switches as well as DCS and microwave radio.  • Built all necessary microwave equipment to reflect current network.  • Maintained the accuracy of Xng database.  • Managed the FTP, SharePoint and mail server.  • Maintained security integrity of all network connection to the server.  • Troubleshot and diagnosed a nonfunctional, multi-layered, switched network, and rectifying proper, network operations through the use of a switching device and external management tools.  • Proficient in constructing, installing, configuring and troubleshooting multiple IBM compatible computers  and Macintosh. Network Design Engineer IV Randstad - Irvine, CA 2008 to 2010 Created and managed cut sheets covering various migration projects. Cut sheets illustrating pre/post  network configuration topologies.  • Part of a team of Verizon Wireless Network design engineering that was responsible for providing  network configuration, integration, and troubleshooting for southern California area.  • Built the network for OC-n/DS1 end-to-end circuit design into network configuration database. Including  various architectures such us: E911, SGSN, AMU, UMTS, GPRS/GSM, ATER/ALINK and TDMA.  • Validated and resolved network configuration data accessing various types of switches as well as DCS  (Digital Cross-connect), including Lucent, Nortel, Ericsson, Alcatel and Tellabs. Senior Database Project Manager/Transport Engineer Technology Associates International Corp - Los Alamitos, CA 2005 to 2008 Responsible for gathering all data on cell-site network and connection for all the site that need to have  batteries back up replace to meet the FCC requirement.  • Maintained the existing tracker and converted the tracker from Excel to InfoPath for Power 8 project.  • Managed and created cut sheets illustrating Microwave Network for San Diego and Las Vegas market.  • Resolved network configuration problem for data accessing to various switches as well as DCS and microwave radio.  • Built all necessary microwave equipment to reflect current network.  • Maintained the accuracy of current Xng database. Transport Engineer Randstad - Cerritos, CA 2003 to 2005 Created and managed cut sheets covering various migration projects. Cut sheets illustrating pre/post  network configuration topologies  • Managed the input of all equipments and paths in Xng database.  • Devised procedures and documentation to establish connectivity between the switch to Telco and ensure  accurate entry of the information into the circuit inventory database that accelerated the time of the completion. Transport Engineer Database Randstad - Santa Fe Springs, CA 2000 to 2001 Responsible for gathering of all data about the cell-site network and connection from Switch engineer, Transport Engineer and Operations. Used Windows NT 4.0 base operating system to connect to server  at different location through Cisco router.  • Implemented NT scripts for user authentication, and network application access.  • Managed and updated the database consists of all of the traffic with in a switching facility down to a T1  level used Citrix base program call Xpercom (Xng) and used Xperweb as viewer.  • Verified all data via accessing the various types of switches as well as DCS (Digital Cross-connect). This  equipment would include Lucent, Nortel, Ericsson, Alcatel & Tellabs.  • Resolved and corrected the records to reflect the true configuration of these networks. As well as T1  acceptance, turning up trunks and trouble shooting with different vendors  • Worked on a project with AT&T Wireless by the name of TED (Transport Engineering Database). IT Administrator Silicon Avenue Inc - Fullerton, CA 1999 to 2000 • Part of a team of administrators responsible for providing network configuration, integration, and troubleshooting services for small business and end user clients located in the southern California area.  • Provided network analysis, determined bandwidth utilization, simplified IP addressing schemes, and configured appropriate services in networked environment. Configured services included DHCP, DNS,  and WINS in a client server Windows NT 4.0 and Windows 2000 environment.  • Proficient in configuring various interfaces including Ethernet, Fast Ethernet, Serial, and Point-to-Point.  • Desktop support for peripherals including installation, configuration, and troubleshooting of Hewlett  Packard and Clone systems on Windows 9x platform, Rockwell modems, Ezonics USB webcams, and Sony digital video equipment. Education Bachelor of Science in Electronics Engineering Technology in Electronics Engineering Technology ITT Technical Institute - Anaheim, CA 1996 to 2000 Skills PIVOT TABLES, TECHNICAL SUPPORT, EXCEL, MICROSOFT EXCEL, TRAINING Additional Information GENERAL SKILLS    • Over twenty years of experience in network engineering, administration, project management, training,  desktop support, technical support.  • Analytical thinker that consistently resolves ongoing issues with the ability to work on multiple  simultaneous projects.  • Ability to effectively communicate with senior management, technical staff, third-party vendors, and  non-technical end users.  • Highly motivated, interpersonal, focused, and team-oriented.  • Ability to meet tight deadlines and identify priorities; accomplish assigned responsibilities and solve  problems.  • Highly experienced in Granite Web XNG and Client.  • Highly experienced in Microsoft Excel: programming using macros and advanced functions (VLookUps, Index Match, Pivot tables, etc.)
Network_Administrator Database_Administrator Project_manager
Consultant Consultant Sr. Software Developer Columbus, OH • Detail oriented Sr. Software Developer  • Combined experience: 19+ years of application, web service and web development  • .NET: 10+ years of C# development experience  • IoT: 11+ years of integrating hardware devices into automation systems  • Agile Development practices  • Design Patterns Work Experience Consultant Artur E. Yagdzhiyants Consulting 2001 to Present • Designed and developed a website for a real estate company that would enable users to search through properties, file online applications and service requests  Technologies used: Adobe Creative Studio 2, SQL, PHP and MySQL  • Developed 3-tier file tracking software for small and medium enterprises such as law  firms and medical offices  Technologies used: Delphi 2006, MSDE  • Provided ongoing maintenance and enhancements of existing form-filing product  designed for immigration lawyers  Technologies used: Delphi 5, SQL, Paradox Development Manager / Sr. Software Developer Exceptional Innovation / SmarTV Company - Columbus, OH September 2008 to January 2019 • Managed a team of developers and integrated wide range of hardware devices such as HVACs, security systems, smart locks, lighting systems, media servers, TVs, audio/video  matrix switches for integration into a home and hotel automation systems  Technologies used: .NET 3.5, .NET 4.0, .NET 4.5, C#, C  • Designed and developed web services for retrieval and caching of weather data.  Technologies used: ASP.NET Web API, C#, SQL, Entity Framework 6  • Helped maintaining web portal used for creating user interfaces and configuring settings  of hotel automation system  Technologies used: ASP.NET, C#, SQL, Entity Framework 6  • Designed and developed web services for device control and monitoring  aywall-dev@yahoo.com 117 Green Ml  (614) 578-8524 Blacklick, OH 43004    Technologies used: ASP.NET Web API, C#  • Designed and developed remote control protocol for controlling Smart TVs and Set Top  Boxes running HTML client and Android client  Technologies used: JavaScript, C#, C  • Designed and developed desktop application which automated UI testing process for Quality Assurance team  Technologies used: C#  • Developed device control web services for embedded systems, such as Set Top Boxes  directly interfacing with TVs, HVAC, lighting systems and other automation systems.  Technologies used: Android, Linux, C, Arduino  • Enabled Media Server devices that do not support UPnP to be controlled via UPnP AV  Protocol  Technologies used: .NET 3.5, C# Software Developer E-Play LLC - Columbus, OH February 2008 to May 2008 • Developed front-end interface for multiple modules of automated DVD kiosk  Technologies used: Adobe Photoshop CS3, Flash, PHP, JavaScript  • Developed back-end functionality for interfacing with kiosk robot to retrieve and store  DVDs  Technologies used: C#, J# Associate Database Administrator/Web Developer AOL, LLC - Columbus, OH 2006 to 2007 • Developed dynamic online tools and reports for Quality Assurance department  Technologies used: PHP, HTML, JavaScript, T-SQL, SQL Server 2000, 2005  • Developed Agent Management System that allowed tracking of productivity and agent  violations  Technologies used: PHP, HTML, JavaScript, T-SQL, SQL Server 2000, 2005  • Maintained SQL Server 2000 and 2005 databases  • Performed data updates, provided help desk support Technical Support Agent TeleperformanceUSA - Columbus, OH 2004 to 2006 • Developed web applications that decreased call wrap time and assisted agents in filing  credit requests  Technologies used: HTML, JavaScript  • Developed web reporting tool that enabled sales agents and supervisors to track and filter sales information, in order for agents to receive credits for sales made  Technologies used: PHP, MySQL, HTML, JavaScript, CSS  aywall-dev@yahoo.com 117 Green Ml  (614) 578-8524 Blacklick, OH 43004    • Experienced in setting up and configuring business and home networks, working with CISCO and JUNIPER routers System Integrator/Developer Morpheos, LTD - Columbus, OH 1999 to 2001 • Developed e-commerce applications, including shopping-cart applications, for online  transactions  Technologies used: SQL, ASP, JavaScript, VBScript, CSS, MS Access 98 and SQL Server    • Implemented a complete ERP tool for dry cleaning store. The system contained a combination of business tools including Point-Of-Sale terminals, a financial transactions  system, as well as modules for employee management and for inventory tracking. The  system provided services for automated tracking of the inventory using barcode readers and computer-controlled storage devices, a system for managing employee access to all  functions, and handling of financial transactions including checks, credit and debit cards.  This subsystem was implemented over a local area network. Prepared test plans and data, and user documentation for customer billing system  Technologies used: Delphi 2, SQL, VB, COM Objects, MS Access  aywall-dev@yahoo.com 117 Green Ml  (614) 578-8524 Blacklick, OH 43004 Education High school or equivalent Skills Visual studio (10+ years), C# (10+ years), Delphi (10+ years), Git (1 year), Html (10+ years), Javascript (10+ years), Vs code (1 year), Wcf (6 years), Object-oriented programming (10+ years), Php, Subversion (10+ years), Xml (10+ years), Xslt, Sql server (10+ years), Mysql (10+ years), Sql (10+ years), ASP.NET (6 years), Css, Iis, Android, HTML 5, Jquery (5 years) Certifications/Licenses Driver's License
Software_Developer Database_Administrator Web_Developer
Driver Partner Driver Partner Field Engineer - DecisionOne/CoreStaff - United Airlines, LAX Redondo Beach, CA Oracle Database Administrator with experience administering Oracle Databases and multi-  tier Oracle Application Servers in an Oracle Application environment. Strong Siteminder  Administration/Integration experience. Work Experience Driver Partner Uber/Lyft September 2016 to Present Field Engineer DecisionOne/CoreStaff - United Airlines, LAX - Los Angeles, CA May 2018 to May 2019 Perform morning walks throughout the terminals checking Computers, VoIP Phones. PA  systems, Kiosks, BID's, EID's, FID's, GID's, LID's and RID's are working properly.  • Image and prepare computers, printers, phones, ID's and WAP's for Installs.  • Work closely with NetOps, VoiceOps, FSTS, Helpdesk and Contractors on projects.  • IMAC - Installs, Moves, Adds and Changes including patching in data lines in the Comms rooms/closets/cabinets  • Maintain Switches UPS and cable management in MDF's and IDF's  • Troubleshoot POE WAP's, roof-top and jetbridge Cameras, Phones cabeled via  Hoffman boxes.  • Maintain inventory records for Assets and open Loss/Theft reports as needed.  • Provide Mobility support for Zebra Scanners and Flight Attendant Link devices used for charging passengers. Valet Parking Services Terranea Resort - Rancho Palos Verdes, CA June 2015 to September 2016 Driver  • Drive resort guests in house cars to offsite locations  • Maintain vehicles System Administrator Presidio - NBC Universal - Universal City, CA August 2014 to March 2015 • Server builds  • SAP migration from Solaris 10 to Solaris 11 on Oracle Sparc T5-8 servers  • Shellshock remediation    Gate Gourmet, 6701 W. Imperial Highway, Los Angeles, CA 90045 Driver/Warehouse Delta and China Airlines February 2014 to May 2014 • Worked in the Delta and China Airlines cage packing China, trays and silverware.  • Worked the redesign project in the warehouse which involved moving  inventory and removing chain link cages throughout the warehouse  • Operated walkie pallet jacks and walkie stackers  • Drove trucks at LAX catering aircraft Site Administrator Sita - Los Angeles, CA March 2012 to April 2013 Install, patch and administer Test and Production Oracle 10g RAC  Databases  • Administration of the infrastructure that runs all the flight information  displays for Tom Bradley International terminal and terminal 3 at LAX Oracle Application Server Administrator Rent-A-Center - Plano, TX March 2011 to August 2011 • Install, patch and administer Development, Test and Production Oracle  10g Application Servers, Retail Management System (RMS), Allocation  and Retail Invoice Match (ReIM)  • Monitored CA Workload Automation jobs for Oracle Retail Applications Database Administrator/Application Server Administrator Computer Sciences Corporation - El Segundo, CA August 2000 to November 2010 2100 E. Grand Ave., El Segundo, CA, 90245  310-615-0311  8/2000 - 11/2010  Database Administrator/Application Server Administrator  • Implemented Oracle Enterprise Manager for monitoring, notification, incremental backups and other database and OS level jobs and events.  • Implemented Third Party Access Management to protected resources by installing Netegrity Siteminder web agents which authenticated to the  Raytheon Corporate LDAP  • Maintain, recommend and implement Architecture enhancements  • Install, maintain, performance tune, and provide administration for Oracle  Databases and Application Servers in a multi-tier environment Web Developer - Supply Chain Management Raytheon - El Segundo, CA May 1986 to August 2000 Saved the company over $610,000 per year through the Employee  Suggestion program  • (2) Superior Performance, (4) Group Achievement and a Peer  Recognition Award  • Utilized Fireworks, Dream Weaver (Cold Fusion) & Flash to develop web  applications for Supply Chain Management at Raytheon  • Database development utilizing SQL Server and Access Education High school or equivalent Skills DATABASE, ORACLE, ORACLE FORMS, APPLICATION SERVER, VISIO, APACHE, LINUX, SOLARIS, UX, NETEGRITY, RMS, SSO, HP-UX, IIS, SITEMINDER, TOMCAT, ERWIN, RETAIL, WORKFLOW, Microsoft Word Additional Information Skills  • Oracle Retail (RMS, Allocation & ReIM) • Solaris, HP-UX, Linux & Windows  • Oracle Database 8i, 9i, 10g & 11g • Apache, Tomcat & IIS  • Oracle Application server 9i & 10g • Oracle Internet Directory & SSO  • Oracle Workflow (Stand Alone 2.6.3) • Backup & Recovery  • Oracle Enterprise Manager Grid • Netegrity Siteminder  • Oracle Developer Suite • Toad, Visio & Erwin  • Oracle Forms & Webutil • Oracle Reports
Systems_Administrator Database_Administrator Web_Developer Software_Developer
IT Director/ Database Administrator IT Director/Database Administrator IT Director/ Database Administrator - National University Services Roanoke, VA Work Experience IT Director/ Database Administrator National University Services - Roanoke, VA November 2014 to Present • Manage IT and Software Support departments, including network administrator, systems administrator,  desktop and software support staff  • Manage network and telephone systems for all 21 locations (KY, TN, OH, IN, VA, WV)  • Build custom reports for university staff using SQL Server Reporting Services (SSRS) and Crystal Reports  • Manage and implement new software applications  • Gather data for monthly and annual reporting to accreditor and Department of Education  • Manage and schedule all software upgrades and patches, including student information system (SIS)  • SIS application maintenance including building out new academic programs, terms, scheduling, and GPA  evaluation tables in SIS software  • Manage and maintain student portal  • Manage and maintain document imaging software  • Manage and maintain university's customer relationship management database (CRM)  • Integrate university's CRM with SIS  • Write training manuals and documentation for IT department, users, and students  • Rebuilding / Monitoring the indexes at regular intervals for better performance  • Experience in using SQL Server Profiler, SQL Server Agent, and Database Engine Tuning Advisor(DTA)  • Migrated SSIS packages from SQL Server 2008 R2 to SSIS 2012 Application Development Coordinator/ Database Administrator National University Services - Roanoke, VA May 2006 to October 2014 • Managed Software Support department and software support staff  • Built custom reports for university staff using SQL Server Reporting Services (SSRS) and Crystal  Reports  • Managed and implemented new software applications  • Gathered data for monthly and annual reporting to accreditor and Department of Education  • Managed and scheduled all SIS upgrades and patches  • Provided training for new software applications  • Provided new hire training for existing software applications, including SIS  • Wrote training manuals and documentation for IT department, users, and students Software Application Support Specialist National University Services - Roanoke, VA June 2005 to April 2006 • Assisted with implementation for new software applications  • Provided user training and support  • Created logins for new users  • Wrote training manuals and documentation for IT department, users, and students  • SIS application maintenance including building out new academic programs, terms, scheduling, and SAP tables in SIS software Assistant Compliance Department - Roanoke, VA June 2003 to June 2005 • SIS application maintenance including building out new academic programs, terms, scheduling, and SAP tables in SIS software  • Assisted with annual reporting for state and federal agencies  • Assisted with new program application submissions to state agencies and accreditors  • Evaluated new instructor transcripts to ensure that they met accreditation standards for teaching  courses at the college Education M.S. in English Radford University - Radford, VA B.A. in English Radford University - Radford, VA Skills Database (10+ years), MICROSOFT SQL SERVER REPORTING SERVICES (10+ years), MSSQL Server (10+ years), SQL (10+ years), SQL Server (10+ years) Additional Information Technical Expertise  Databases: MSSQL Server 2012, 2008, 2005  DBA: database administration of MS SQL Server 2012, 2008, 2005  Report building tools: SQL Server Reporting Services, Crystal Reports    Operating Systems: Windows Server 2012, 2008, 2003
Database_Administrator Project_manager Software_Developer
SQL Server DBA & Sr Project Consultant/Instructor SQL Server DBA & Sr Project Consultant/Instructor SQL Server DBA & Sr Project Consultant/Instructor - ModajPro IT Solutions Houston, TX • A highly motivated IT professional with over 7 years of experience in SQL Server Administration and Design  • Strong Experience with SQL Server 2000 through SQL Server 2017  • Production support in a 24/7 environment and project support.  • Interacts with clients, application team and project managers to design, implement and support solutions to meet client needs  • Install and Upgrade SQL Server 2008, 2012 and 2017 database standalone / cluster instances  • Service packs  • Complex database environments, Production, Test and Development Environments    TECHNICAL EXPERIENCE    • Build a complex, custom security model using Row-Level Security from SQL server(2016 - 2017). (2 years)  • Implement database backup Encryption  • Configure encrption for connections  • Configure Dynamic data masking in SQL Server 2016 through 2017. (2 years)  • SQL Server always encrypted. (2 years)  • Translating business requirements into conceptual, logical and physical data models (7 years  • Data warehouse ( 5 years)  • In-place and Sid-by-Side Migration from sql Server 2008 - 2017 (7 + years)  • Administering, Managing, Developing and configuring SQL Server database design, (7 + years)  • Performance tuning and query Optimization (7 years)  • Production level support for onsite and offshore - On Call 24/7 environment (7 years)  • SQL Server Performance Dashboard Reports for Monitoring (7 years)  • Performance Baselining ( 7 years)  • High Availability Solution- Clustering, AlwaysOn, Database Mirroring and Log Shipping (7 years)  • Disaster Recovery Strategy (7 years)  • Query Store, Import/Export Wizard, SSMS, SQL Profiler, Extended Events, Red-Gate tools etc. (7 years )  • Replication Models (Snapshot/Transactional/Merge) (6 years)  • Replication from SQL Server to Azure ( 5 years)  • Clustering Setup, Troubleshooting and Management (6 years)  • Central Management Server (CMS Reporting-Member) enrollment (5 years)  • Virtualization  • Managing Server and database security and identity (7 years)  • Integration Services (SSIS) and Reporting Services (SSRS) (5 years)  • Good T-SQL Writing skills (5 years)  • Temporal Tables (5 years)  • Knowledge of SQL Azure (5Years) Authorized to work in the US for any employer Work Experience SQL Server DBA & Sr Project Consultant/Instructor ModajPro IT Solutions - Houston, TX May 2018 to Present Contract With Multiple Clients]) Location: Houston Texas  Role: SQL Server DBA & Sr Project Consultant/Instructor  05/2018 - Present    • Install and Upgrade SQL Server 2005, 2008, 2008R2, 2012, 2014, 2016 to 2017 database standalone / cluster instances and applied security fixes. Database Administrator Sanford - Sioux Falls December 2015 to March 2018 • Migration in SQL Server from SQL Server 2012 to 2017 (In-place and Sid-by-Side Migration)  • Production support/ Project support  • High Availability Solution- Clustering, AlwaysOn, Database Mirroring and Log Shipping.  • SSIS, high performance data integration solutions, ETL packages  • Data warehouse  • Contained Database  • Database Mail _and Operator  • SQL server Reporting services (SSRS) delivering enterprise, Web-enabled reporting to create reports that draw content from a variety of data sources.  • Capacity Planning and resource allocation  • Monitoring standby databases to ensure high availability  • Production level support for onsite and offshore Clients  • Management of Azure and services  • Management of database DTU's  • System monitoring  • Temporal Tables in Azure Database  • Troubleshooting client connectivity  • Lock resolution DBA In-place 2005 to 2017 and Sid-by-Side Migration)  • Maintained database response times in 24X7 Production environments  • Proactively generated performance reports.  • Automation of DBA Tasks and monitoring  • Planning and implementation of database backup/restore and disaster recovery  • SSIS, high performance data integration solutions, ETL packages  • Data warehouse  • High Availability Solution- Clustering, AlwaysOn, Database Mirroring and Log Shipping  • Configure Dynamic data masking in SQL Server 2016 - SQL Server 2017.  • SQL Server always encrypted. (NEW SQL FEATURE)  • Transparent Data Encryption  Translating business requirements into conceptual, logical and physical data models  • Management of Azure and services  • Replication from on-prem sql server to Azure  • Database Mail _and Operator  • SQL server Reporting services (SSRS) delivering enterprise, Web-enabled reporting to create reports that draw content from a variety of data sources.  • Capacity Planning and resource allocation  • Monitoring standby databases to ensure high availability  • Production level support for onsite and offshore Clients  • Management of Azure and services  • Management of database DTU's Database Administrator Rhodies World Communication - Lagos, NG March 2013 to December 2015 • Production level support for onsite and offshore Clients  • System monitoring  • Sid-by-Side Migration  • Integrated Temporal Tables  • Troubleshooting client connectivity  • Lock resolution  • SQL Server Performance Dashboard Reports for Monitoring  • Performance Baselining  • Manage indexes to improve performance  • Schedule jobs using SQL Server Agent  • Developed routine jobs for data integrity check  • Code deployment into Production  • Information Risk Management Control  • Tables Design, views, stored procedures Function etc.  • Managing Server and database security and identity  • Credentials management  • Managing Firewall Rule, Triger, Rowversion, Temporal Tables, Change Data Capture (CDC) etc.  • Column Store Index for performance  • Contained Databases  • Task Automation  • Indexes Maintenance  • Stabilized Performance  • SQL Server Profiler, Extended Events, Query Store and Database Engine Tuning Advisor(DTA) for performance  • System monitoring  • Temporal Tables in Azure Database  • Troubleshooting client connectivity  • Lock resolution  • Managed and reduced cost by effectively monitoring the databases elastic pool  • SQL Server Performance Dashboard Reports for Monitoring  • Performance Baselining  • Indexes Management  • Azure function  • Performance Tuning  • Query Store for performance monitoring  • Security management  • Used Azure Active Directory authentication  • Custom authorization for the web app, and certificate based authentication for restful endpoints  • Firewall Rule, Triger, Rowversion, Change Data Capture (CDC) etc.  • Database Elastic Pool  • Database Migration  • Log Analytics  • Column Store Index  • Integration and Reporting Services  • Contained Database Education B.S.C in Business Administration University of Calabar December 2005
Database_Administrator
FINANCIAL AID COUNSELOR FINANCIAL AID COUNSELOR Anchorage, AK Seeking position where outstanding customer service, accounting, administrative support, financial aid,n and/or database management background will add value. Background includes 20+ years of experience in customer service, accounting, student financial aid, database admin, real estate, working both for nonprofit organizations as well as in the public sector, combined with high-level of technical, management and leadership skills. Authorized to work in the US for any employer Work Experience FINANCIAL AID COUNSELOR UNIVERSITY OF ALASKA, ANCHORAGE - Anchorage, AK 2018 to 2019 Provide comprehensive financial aid information and customer service through workshops, in person, on the phone, and via electronic communication; outreach and coordination with campus-wide support services; work one on one with students needing more intensive guidance through the financial aid process; focus on first year, first generation, low income, at risk of homelessness populations; financial aid presentations for various events.    UNIVERSITY OF ALASKA, ANCHORAGE  FISCAL TECHNICIAN 1 & 2 2018  Fiscal accounting for the General Support Services (GSS) department. Performing journal entries between other UAA departments and GSS to pay for services GSS provided, reconcile various vendor accounts monthly, reconcile Pro-Card transactions monthly for all Pro-Card holders for GSS, bank deposits and daily till/cash management, accounts payable, resolve accounting discrepancies, inventory tracking assistance, providing assistance to other areas of the department as needed. SEASONAL LIBERTY TAX - Anchorage, AK 2017 to 2018 Seasonal tax preparer for 2017, 2018, 2019 seasons. Received award for all error-free returns for 2016 season. DATABASE ADMINISTRATOR RURAL CAP - Anchorage, AK 2016 to 2018 Responsible for the functionality and integrity of the agency's main database for reporting on some of the large federal grants the agency administers. Includes assembling and synthesizing the data for the annual reports. Work with the Deputy Director on compliance with Organization Standards requirements. Achieve NCRI certification to enable agency to meet some of these requirements. See further information under Certifications below. DATABASE ADMINISTRATOR APICDA JOINT VENTURES - Anchorage, AK 2015 to 2016 Responsible for the functionality and integrity of the agency's main database for the Chain of Custody (CoC) requirements for the fish purchases and processed through the agency's fish processing plants in the Aleutian Chain. Included traveling to remote sites for database monitoring and maintenance. Assisted in annual audits testing the CoC compliance. Worked with fishermen accounts as well. GRANTS ACCOUNTANT STATE OF AK, DEPT OF MILITARY & VETERANS AFFAIRS, JBER, AK 2012 to 2015 Responsible for the grant accounting for Homeland Security and Emergency Management preparedness and disaster grants, including disbursements to awardees, federal reporting and reconciliation. FINANCIAL AID DIRECTOR ALASKA CAREER COLLEGE - Anchorage, AK 2005 to 2012 Responsibilities of the Financial Aid Director included planning, organize and supervise the financial aid department to administer federal, state, private, Native and institutional funds and services. Coordinate and manage all financial aid programs, ensuring compliance with all federal, state, and institutional financial aid regulations, policies and procedures. Instrumental in the configuration, implementation, training and continued maintenance and troubleshooting of a new student database. FINANCE TECHNICIAN CITY OF WASILLA - Wasilla, AK 2004 to 2005 Responsibilities includes financials related to city sales tax collection, airport usage fees, business licensing, and assist in budget preparation and reporting. FINANCIAL AID ADMINISTRATOR STATE OF ALASKA, ALASKA VOCATIONAL TECH CENTER - Seward, AK 1994 to 2004 Responsibilities included assisting students in securing funding for their training programs. Established the Federal Financial Aid program once the institution was appropriately accredited. . Coordinate and manage all financial aid programs, ensuring compliance with all federal, state, and institutional financial aid regulations, policies and procedures. Instrumental in the configuration, implementation, training and continued maintenance and troubleshooting of a new student database. Supervised Student Accounts and the Registrar. LICENSED REAL ESTATE ASSISTANT RE/MAX PROPERTY, INC - Anchorage, AK 1992 to 1994 Responsibilities included the administrative work associated with real estate transactions, consisting of coordinating with appraisers, inspectors, contractors, mortgage and title companies, and communication with other agent and clients. Meeting with buyers and sellers to view properties. CREDIT/COLLECTIONS SPECIALIST NORDSTROM CREDIT, INC - Denver, CO 1988 to 1992 Responsibilities included new accounts, customer service, collections and fraud prevention associated with Nordstrom's credit card. Education BS in Finance in Finance UNIVERSITY OF OREGON - Eugene, OR 1988 Skills Financial aid, Statistical analysis, Database, Ms office, Office management, Database management, Operations, Billing, Customer Service Skills, accounting, Bookkeeping, Accounts Payable
Database_Administrator
Infrastructure Director, Application Infrastructure Hosting, Compute Infrastructure Director, Application Infrastructure Hosting, Compute Infrastructure Director, Application Infrastructure Hosting, Compute Bennett, CO Work Experience Infrastructure Director, Application Infrastructure Hosting, Compute Catholic Health Initiatives - Englewood, CO October 2015 to August 2017 Englewood, CO, October 2015 to August 2017.  • Governance and budgetary responsibility for over thirty data centers in nineteen states. This included facilities infrastructure, servers, storage, operating systems, hypervisors, Network in certain locations and databases. The environment runs multiple Electronic Medical Record platforms, including Cerner, Epic, Meditech, Allscripts and McKesson.  • Oversight and Governance for the outsourced IT Operations infrastructure environment. This included Server and Storage Management, Email and Messaging, Database Administration, Data Center Operations, UNIX, VMware and Data Protection.  • Responsible for planning and management of multiple Operating and Capital budgets in the tens of millions of dollars each.  • Primary IT Sponsor and leadership on multiple projects engaged in massive infrastructure transformation and refresh across all towers in Technical Services.  • Primary IT Sponsor and leadership for the complete migration of a major hospital system Data Center to a Co-Location facility  • Responsible for Vendor Management, Selection and negotiation for all Data Center environment vendors, Including EMC, HPE, Microsoft, Oracle, Veritas, IBM, and Cisco. Catholic Health Initiatives - Englewood, CO February 2010 to August 2017 Health Care. Platform Manager - IT Technical Services Catholic Health Initiatives - Englewood, CO December 2012 to October 2015 • Responsible for the management of Data Center, Windows Server, VMware, eMail, UNIX, SAN, DBA, Mainframe, Disaster Recovery and Backup platforms in an enterprise wide, outsourced IT Technical Services environment.  • Responsibility for all vendor contracts for maintenance, budgeting and purchasing for all environments.  • Extensively involved in infrastructure projects as a technical sponsor.  • Liaison between the Company and the outsourced organization in my managerial towers.  • Primary tower manager for all the listed environments, and managed the transition to the outsourcing company for these environments. Manager, Servers - UNIX, SAN, DBA - Technical Services Catholic Health Initiatives - Denver, CO September 2010 to December 2012 • Managed two supervisors and their teams in the UNIX and DBA disciplines, and directly managed an additional four Storage Administration Technicians.  • Responsible for environment design and architecture, as well as ordering and budget management for all hardware and software in the UNIX, SAN and Database environments.  • Developed strong, positive relationships with all levels of management across numerous application and infrastructure environments throughout ITS.  • Vendor negotiation for hardware, software and professional services engagement pricing.  • Successfully managed two full storage environment refreshes. All of the storage at Mercy Hospital in Des Moines, and the full CLARiiON environment in Denver.  • Contributing member of the CHI Technical Services outsourcing selection team.  • Extensive experience with conflict resolution and people management.  • Heavy involvement with nearly all OneCare and Steady State Projects. UNIX Administration Supervisor - Technical Services Catholic Health Initiatives February 2010 to September 2010 • Supervise a group of ten UNIX and Mainframe administrators in four states.  • Implemented a UNIX server inventory system that brought together all the servers in IT.  • Working closely with the Cerner HIS application team, successfully performed a major hardware upgrade to the environment without impact to the users.  • Balancing the workload and enabling cooperation and shared responsibilities with the local and remote administrators.  • Implemented a centralized SharePoint task tracking, document revision and management system for the UNIX Administration Team. Senior IT Manager / Architect, IT Operations Echostar L.L.C April 2006 to January 2010 Directly managed the Backup and Storage Administration, UNIX Administration and Database Administration Teams, before hiring dedicated managers for each.  • Built and managed the first Storage Administration team in the company.  • Successfully re-negotiated and reduced the cost on numerous vendor maintenance contracts by hundreds of thousands of dollars.  • Responsible for design and layout of the physical and virtual UNIX Environment. Including the research and ordering of all servers and equipment.  • Research and testing of new hardware and software for the Open Systems Environment, including Solaris ZFS, and HP-UX virtualization. Echostar L.L.C - Englewood, CO November 2000 to January 2010 Direct Broadcast Satellite Television Provider. Senior IT Manager, Backup and Storage Echostar L.L.C June 2004 to April 2006 Directly responsible for a team of six administrators, providing management, allocation and maintenance of data storage and backups for all of Echostar. This incorporated over 1.5 Petabytes of SAN connected physical disk space and a backup environment consisting of six StorageTek libraries with 120 LTO2 tape drives.  • Worked closely with Sarbanes Oxley auditors and developed implementation plans to bring the environment into compliance.  • Developed numerous policies, procedures and best practices for SAN/storage planning, appropriation and maintenance  • Set security policies for data protection, tape handling and destruction.  • Heavy involvement in the planning and implementation of a total production data center move of over 1000 UNIX and Windows servers to a new data center.  • Designed the backup environment for Echostar's new production data center.  • Participated in the selection of hardware and software equipment vendors and products, including contract and price negotiation.  • Selection and hiring of new employees. Training coordination and performance reviews.  • Architect and design of SAN environments and High Availability server clusters. Principal UNIX System Administrator Echostar L.L.C November 2000 to June 2004 Principal System Administrator leading a group of ten employees. Primarily responsible for the administration of HP-UX Servers and the team website.  • 7x24 Support for over 200 Sun and HP UNIX Servers in a high availability environment.  • Storage Area network design and implementation incorporating virtually all storage and UNIX Servers in Echostar's 400TB environment.  • Designed and implemented multiple Veritas VCS high availability server clusters incorporating Oracle Databases, and SAN storage.  • Technical lead on a load balancing and failover project using CISCO Content switches in UNIX and Windows environments.  • Technical lead on a project to design and create two new data centers and facilitated the move of over 100 UNIX and Windows Servers twenty miles to the new facilities. IT Manager, UNIX System Administration Qwest Communications Inc September 1998 to November 2000 Managed and led a staff of ten administrators, including career development, performance evaluation, and salary administration.  • Managed a significant capital and expense budget for the UNIX server infrastructure and negotiate contracts with hardware and software vendors.  • Primary member of the Qwest Dex Resource Planning team, ensuring cost effective purchasing and re-use of all Dex infrastructure. IT Manager Qwest Communications Inc May 1981 to November 2000 Telecommunications and Phone Directory Publishing Senior UNIX System Administrator Qwest Communications Inc July 1995 to September 1998 Senior System Administrator for production and development UNIX machines in an environment consisting of HP 9000, Sun, NCR and BSD/OS based x86 boxes. Database Administrator Qwest Communications Inc September 1994 to July 1995 The only DBA for multiple HP 9000 computers running INFORMIX OnLine 5.03, and INFORMIX DSA products 6.x and 7.x. Systems Analyst, UNIX Administrator, Programmer, Database Administrator Qwest Communications Inc May 1981 to September 1994 Trainer and maintenance for all data equipment. Education Internal Management Parks Business College 1979 to 1981 Skills Hp-ux, Ux, Solaris, Unix, Cluster server, Veritas vcs, Apache, Korn, Korn shell, Shell scripting, Database, Mysql, Veritas, Html, Scripting, Cgi, Brocade, Microsoft windows, People Management (10+ years), Vendor Management (10+ years), Contract Negotiations (10+ years), Outsource Management (5 years), Outsourcing Selection and governance (5 years), Conflict Management (10+ years), Presentation Skills (10+ years), Budget Management (10+ years), Budget Development (10+ years), ITIL (7 years), ITSM Development (7 years), Project Sponsorship (7 years) Certifications/Licenses ITIL Foundations Present ITIL Foundations Certification through Pink Elephant Additional Information Other SKILLS and QUALIFIERS    Operating Systems / Database Managers  HP-UX all versions 9.04 through 11.31  Solaris through version 10  Other UNIX Operating Systems  Microsoft Windows  MySQL    Application/Development software  Veritas VCS Cluster Server and Manager  Apache  HTML  CGI Scripting  Brocade Fabric Manager  Extensive Korn Shell Scripting  Numerous other UNIX based applications  Numerous Windows applications
Project_manager Database_Administrator Systems_Administrator
Lead Database Administrator -telecommute Lead Database Administrator -telecommute Lead Database Administrator Winnetka, CA IT Professional with over 22 years of experience as a Database Administrator, designing, managing and tuning a range of Online Transaction Processing, Data Warehouse and Operational Data Stores. Highly skilled with SQL Server, Oracle and Oracle Rdb. Consistently engineering solutions to meet and exceed exacting customer requirements for system security, resilience and performance. Known for speedy complex problem solving as well as a proactive, adaptive approach in dealing with both customers and system issues. Authorized to work in the US for any employer Work Experience Lead Database Administrator -telecommute Xerox - Long Beach, CA 2010 to 2019 In charge of SQL Server (2005-2014), Oracle (10 & 11 on Windows) and Oracle Rdb (6 & 7 on VMS) systems.  o Performed version upgrades and patching of SQL Server, Oracle and Oracle Rdb systems.  o Configured and supported SQL Server clustered environment and applied rolling updates  o Redesigned the core system backup procedures resulting in a 60% reduction in time taken.  o Migrated all SQL Server databases over to virtual machines (VMware).  o Led project to encrypt all database data, both in transit and at rest.  o Rewrote Oracle backup routines to utilize RMAN.  o Produced a suite of audit reports usable on any of the Oracle databases for the Audit and Compliance departments  o Worked with the Audit Dept to provide all requested system information for external audits.  o Developed centralized monitoring and reporting system for SQL Server scheduled jobs.  o Worked on conversion of old DTS packages to SSIS.  o Installed and supported SQL Server Reporting Services (SSRS).  o Worked on project to implement SQL Server replication.  o Wrote and tested Disaster Recovery procedures for SQL Server, Oracle and Oracle Rdb systems.  o Performed extensive performance tuning both on databases and SQL code.  o Performed multiple real disaster recoveries of SQL Server, Oracle and Oracle Rdb systems after corruptions  caused by database software bug and UPS system failure.  o Performed code reviews and provided support for developers  o Provided on call support for all database platforms. Senior Database Administrator Health Net - Woodland Hills, CA 1998 to 2009 Database Administrator for Oracle and Oracle Rdb databases. Implementing system enhancements and providing  technical support to application teams.  o Designed, built and tuned the Transaction Repository database, an Oracle RAC based system that provided a consolidated single source for the corporate website, call centre and EDI systems. Based on SOA architecture it  was accessed through common objects via TIBCO and sourced via active replication from multiple core systems  based on DB2, SQL Server and Oracle Rdb.  o Lead DBA for all Developmental Oracle Rdb and Oracle databases on VMS platform.  o Upgraded Transaction Repository to use Oracle RAC architecture, enhancing failover functionality and improving  system uptime.  o Re-engineered problematic, third party-developed system, replacing underperforming code and improving process  flows.  o Completed a Data Centre move to Sacramento involving the rebuilding of all core Production Oracle and Oracle  Rdb databases onto new machines.  o Developed reusable utility routines, reducing application team development time and increasing standardization of code.  o Fixed performance issues on a SQL Server system leading to an 80% performance improvement.  o Created and supported Data Mirror replications, providing users with real-time data.  o Worked with multi-terabyte databases containing tables with hundreds of millions or rows.  o Created and maintained partitioned tables.  o Authored and tested backup and disaster recovery plans.  o Fully acquainted with HIPAA requirements. Education BSc in Physics Leeds University Skills DBA, Sql Dba, Oracle Dba, Sql Server, Rman, Ssis, Sql Database, RAC, ETL Additional Information Skills  o SQL Server 2014/2012/2008R2/2008/2005/2000, Oracle 11g/10g/9i/8/7 and Oracle Rdb 7 & 6.  o Expertise with entire database system life cycle (planning to implementation and support) using a variety of  methodologies - Waterfall, Agile and DevOps.  o Skilled in logical and physical data modelling.  o Installation, upgrading and patching of Oracle, SQL Server and Oracle Rdb databases.  o Creation and support of high availability systems utilizing SQL Server clustering, Oracle RAC and VMS  clustering.  o Replication using SQL Server Replication and Data Mirror.  o Well versed in T-SQL and PL/SQL for the creation of triggers, functions, procedures and packages.  o Disaster recovery (biannual practice) and backups maintenance  o Able to use analysis and monitoring tools such as Quest Spotlight and Solarwinds Database Performance  Analyzer as well as Oracle utilities - Automated Workload Repository (AWR) and Automatic Database  Diagnostics Monitor (ADDM) to monitor, analyze and quickly resolve issues.  o Data load (SQL Server BCP, Oracle SQL Loader and Data Pump) and integration (Informatica).  o Use of partitioning and materialized views in Oracle  o Experience working with Windows, UNIX (Sun Solaris), VMS and VMware platforms.
Database_Administrator
Owner/Operator Owner/Operator Owner/Operator Houston, TX Work Experience Owner/Operator OLIVE & VINE - Houston, TX 2011 to 2019 Owner and operator of a retail boutique specializing in premium extra virgin olive oils and Italian balsamic vinegars.    ? Oversaw day-to-day operations including in-store sales, customer service, online orders, and store merchandising.  ? Managed inventory and purchasing of oils and vinegars and related product lines.  ? Developed marketing strategies and created all marketing materials including email and social media campaigns, product descriptions, brochures, and website content.  ? Planned and produced special events including educational classes, private parties, and oil and vinegar tastings. Database Administrator SEABURY HALL - Makawao, HI 2005 to 2010 Responsible for the performance, integrity, and security of the Raiser's Edge database for the Development and Alumni Departments at an independent school in Maui, Hawaii.    ? Collaborated with Development and Alumni department staff on all aspects of the Annual Giving Campaign including  initial planning, execution, tracking and follow-up.  ? Managed accurate donor records, gift solicitations, donor acknowledgments, and reporting for all fundraising events.  ? Maintained the integrity of all constituent accounts through regular database audits and clean-up procedures.  ? Developed a manual of standard operating procedures for the use and maintenance of the Raiser's Edge database and provided training to other department employees.  ? Provided writing and editing support for the annual giving report, annual alumni publication, monthly parent newsletter, and other department collateral material. Marketing Communications Manager DRESSER INDUSTRIES, INC - Houston, TX 1984 to 1988 Houston, Texas  Ten years of progressive experience in all aspects of marketing and training communications for a $480 million high technology  supplier to the energy industry.    Marketing Communications Manager 1984 - 1988  ? Managed the publication of marketing communications literature including sales brochures and fliers, technical  documentation, and a monthly in-house newsletter.  ? Supervised the coordination of trade show displays with an annual exhibition schedule of 10 major regional and national  conventions.  ? Coordinated public relations activities such as the placement of press releases and editorial features in trade journals, and special events including customer sales presentations and seminars. Audio-Visual Services Supervisor 1978 to 1984 Supervised a 12-member staff in all aspects of media programming including video and photography for customer sales presentations, technical training, and employee information programs.    ? Produced and directed video and audio-visual programs for marketing, training, recruiting, and employee news.  ? Directed all stages of video production including original scriptwriting, studio and field production, and master editing. Education Bachelor of Arts in Communications in Communications Stephen F. Austin State University - Nacogdoches, TX
Database_Administrator
Database Administrator (DBA) Database Administrator (DBA) Database Administrator (DBA) - Bestech Energy Corporation Upper Marlboro, MD Professional with 5 years of SQL and DBA experience with a Certificate of Completion in Microsoft SQL Server 2008: Implementation and Maintenance from Strategic Intelligence Tech Institute interested in a Health IT SQL Server Database Administrator (DBA) opportunity. Highly skilled in communications and customer relations. Authorized to work in the US for any employer Work Experience Database Administrator (DBA) Bestech Energy Corporation 2010 to Present * Installed, configured, and administrated MS SQL Server 2008 and 2012  * Setup and configured database mail for notification purposes  * Developed database maintenance plan  * Database backup and restore  * Used DBCC to check physical and logical consistency of database and rebuilding indexes.  * Exported and imported data including flat files like text and excel into SQL Server databases  * Created user accounts and appropriated privileges including maintaining database security  * Administered performance tuning, maintenance and troubleshooting of database problems  * Implemented troubleshooting of SQL Server performance issues using SQL Tools, execution plans, trace, statistics and index tuning wizard  * Experienced in creating, modifying tables and relationship management and views  * Ran DBCC statements to check physical and logical consistency of the database and rebuild indexes. Education Bachelor of Arts in Health Administration and Policy University of Maryland Baltimore County - Baltimore, MD May 2016 Certificate of Completion in Microsoft SQL Server 2008: Implementation and Maintenance Strategic Intelligence Tech Institute Skills Microsoft Sql Server (5 years), Microsoft Office (10+ years) Additional Information SKILLS    * Knowledgeable in disaster recovery (DR) and high availability (HA) solutions  * Ability to meet deadlines and set priorities in a fast-paced, matrix environment  * Creative ability to address and solve difficult technical issues when logical methods have failed  * Excellent troubleshooting skills  * Keen understanding in daily database backup of development and test environment  * Knowledge of backups, restores, database shrink operations, DBCC commands, recovery models, clustering, database mirroring, and replication  * Desire and ability to learn new technologies quickly  * Skilled problem solver who works well individually or as a collaborative team member  * Experience in troubleshooting and resolving frequent database issues, including integrity  * Knowledge in setting up and managing database security by creating new users, roles and profiles - including providing required user privileges in development, test, training and production environments  * Experience with using SSIS and SSRS to import/export data from various sources of data into SQL Server Databases  * Knowledge in configuring SQL Server Agent, creating, maintaining and monitoring jobs    * Implemented troubleshooting of SQL Server performance issues using SQL Tools, execution plans, trace, statistics and index tuning wizard  * Experienced in creating, modifying tables and relationship management and views  * Ran DBCC statements to check physical and logical consistency of the database and rebuild indexes.
Database_Administrator
Lead Database Administrator Lead Database Administrator Lead Database Administrator - Duval County Public Schools Jacksonville, FL Authorized to work in the US for any employer Work Experience Lead Database Administrator Duval County Public Schools August 2016 to Present Senior Database Administrator August 2016 to date August 2001 to July 2016    August 2016 - to date    Employer Duval County Public Schools, Jacksonville, FL  Department Information Management  Platform Windows (all versions)  Software SQL Server (all versions), PostgreSQL 9.4.4  Role Lead Database Administrator    Responsibilities  • Assigned work tasks to DBA team members and supervised completion of SQL-related projects.  • Provided functional guidance to DBAs, programmers and integration analysts.  • Continued to provide DBA support with SQL Servers, including but not limited to SQL installation, administration, security enforcement etc.  • Wrote and implemented database standards in coordination with applications architect.  • Wrote PostgreSQL processes to present and transfer data within PHP and PostgreSQL-based 3rd party student information system (available as SaaS to the school district).  • Wrote BI solutions using SSIS Packages and PowerShell scripts to transfer data between local SQL Servers and 3rd party systems.  • Continued to monitor and perform enhancements for optimum database performance for local applications and 3rd party SaaS systems. Information Management / Application Development / Student Information Management Duval County Public Schools - Jacksonville, FL August 2001 to July 2016 Jacksonville, FL Synergy Software Solutions, Inc.  Department  Information Management / Application Development / Student Information Management  (Student Information System, and other projects)    Platform Windows (all versions), IIS (all versions)  Software  SQL Server (all versions), PostgreSQL 9.4.4, Quest LiteSpeed, RedGate SQL Toolbelt, Visual Studio 6.0 / .NET, ERWin 5.0, MS Visio, MS Office (all versions, and including MS Access), Crystal Reports (all versions), Seagate Info 2.0, Crystal Enterprise 8.0 / 8.5.    Role Senior Database Administrator    Responsibilities  • Provided SQL Server related support and application deployment and troubleshooting related support for pilot testing of a web-based student information system application called PowerSchool.  • Worked with BearingPoint, Inc. (formerly KPMG Consulting) to implement their project management processes.  • Worked on migrating data from Mainframe application database (DB2 to SQL Server 7.0 via Attachmate) to new client-server student information system (called Genesis) database (on SQL Server 7.0) by writing Transact-SQL scripts.  • Designed, developed and maintained real-time and batch processes using SQL DTS Packages, Visual Basic 6.0 programs, SQL Stored Procedures, SQL Triggers etc. to bridge OLTP data between Mainframe application and new student information system's (Genesis') databases.  • Provided technical support for student information system application pertaining to application deployment and troubleshooting throughout the district during pilot testing and during various phases of the production rollout.  • Installed, configured and administered Seagate Info and Crystal Enterprise reporting environments. Assisted developers with migrating older Crystal Reports based reports to enterprise-level Seagate Info and Crystal Enterprise environments.  • Migrated SQL databases from lower to higher versions (7.0 through 2008R2) of SQL Server. Configured database settings for optimum performance.  • Worked on migration of student information system's and ancillary applications' databases, and SQL-based processes from SQL Server 2000 to SQL Server 2008R2.  • Worked with vendors and in-house developers in performance-tuning SQL queries (embedded SQL, SQL Stored Procedures, SQL Views etc.) based on SQL Profiler traces, Query Execution Plans and Database Statistics.  • Designed, developed and maintained real-time and batch processes using SQL DTS Packages (on SQL Server 7.0) or SSIS Packages (on SQL Server 2008R2), Visual Basic 6.0/.NET programs, SQL Stored Procedures, SQL Triggers etc. to bridge OLTP data between student information system's database and other departments' (for instance, Food Services) application database.  • Implemented and maintained SQL Replication (Transactional) on SQL Server 2000/2008R2 in order to provide alternate read-only, load-balanced environment for student information system's production database.  • Configured and administered SQL Log Shipping for student information system's and other production applications' databases under SQL Server 2000, as part of the Technology Division's disaster recovery plan.  • Developed database schemas using data modeling software: ERWin and MS Visio.  • Monitored SQL Server 7.0/2000 servers using Quest SQL Spotlight and Idera SQL Diagnostic Manager.  • Configured and administered SQL Agent Mail and SQL Database Mail under various versions of production-level SQL Servers.  • Wrote and scheduled database maintenance plans using LiteSpeed and RedGate SQL Toolbelt software for SQL Server 7.0/2000/2005.  • Developed ETL processes to export and import data to and from external vendors and/or other departments, using SQL Data Transformation Services (on SQL Server 7.0/2000) or SQL Server Integration Services (on SQL Server 2005/2008R2). In some SSIS Packages, utilized Windows PowerShell scripts to perform XML-based tasks.  • Wrote Windows DLL using Visual Basic .NET to invoke WinSCP for performing SFTP operations. This DLL was consumed within SSIS Packages to download/upload data extracts for external vendors.  • Based on end-users' (via System Analyst) requirements, designed and developed web-based reports using SQL Server Reporting Services 2005/2008R2. Executed and/or scheduled these reports with/without subscriptions from SQL Server Agent Jobs and/or from within SSIS Packages.  • Created and scheduled maintenance jobs for database backups, transaction log backups, updating database statistics, defragmenting table indexes, database integrity check etc. on all production and some of the non-production SQL Servers. Created and scheduled SQL Server Agent jobs for performing database restores from production backups on certain staging and/or non-production environments.  • On a regular basis, enforced database and SQL Server level security, and perform performance monitoring on production SQL Servers 2005/2008R2.  • Configured and administered SQL Server (7.0 through 2008R2) under Windows (NT 4 through 2008) on both non-clustered and clustered (using MSCS) environments for various applications/projects.  • Documented DBA tasks/activities (in the form of SOPs) for critical production related processes.  • Performed deployment of web sites/applications to IIS 5.0/6.0/7.0. Worked with developers to troubleshoot and/or debug failures.  • Worked on migration and scrubbing of data for migrating from old (SQL Server-based database) to new (PostgreSQL-based database) student information systems.  • Wrote PostgreSQL scripts to ETL data from/to other third-party systems (such as WebSMARTT, SEAS etc.). Database Administrator GTS America, Inc. eBusiness Design, Inc. Aptech Internet Ltd January 2001 to June 2001 Senior Software Engineer Senior Software Engineer January 2001 to June 2001 August 2000 to January 2001 January 2000 to July 2000    January 2001 - June 2001  Employer GTS America, Inc.  Project Automation of IT Staffing  Platform Windows NT, Apache Web Server, Tomcat JSP Runner.  Software SQL Server 7.0, Dreamweaver 3.0, JavaScript, Java, JSP, JDBC.  Role Database Administrator    Responsibilities  • As Team Lead, gathered requirements, performed system analysis and design of the web-based application.  • Installed, configured and administered MS SQL Server 7.0. Designed and developed the application database schema.  • Deployed SQL Server maintenance plans for optimum performance.  • Wrote database objects (stored procedures, triggers etc.) using Transact-SQL in MS SQL Server 7.0 for business logic implementation, authentication, special conditions check etc.  • Designed web pages using Dreamweaver 3.0, and wrote client-side scripts using JavaScript.  • Coordinated testing, deployment and documentation of entire system.  • Coordinated maintenance of the application. Senior Software Engineer GTS America, Inc. eBusiness Design, Inc. Aptech Internet Ltd August 2000 to January 2001 Project Sales Logistics System  Platform IIS 4.0, Windows NT.  Software ASP 2.0, ADO 2.0, CDONTS, VBScript 4.0, JavaScript, Visual Interdev 6.0, Visual Basic 6.0, MS SQL Server 7.0.  Role Senior Software Engineer    Responsibilities  • Analyzed, designed and developed all the processes and phases of the web-based application.  • Designed and developed data models using ERWin Data Modeler 4.0.  • Developed, configured and administered the application database under MS SQL Server 7.0.  • Deployed and scheduled maintenance plans for database and transaction log backup, updating database statistics, defragmenting indexes etc.  • Wrote SQL database objects (stored procedures, triggers etc.) using Transact-SQL in MS SQL Server 7.0 for business logic implementation, authentication, special conditions check etc.  • Designed and developed web pages utilizing ASP 2.0, ADO 2.0, CDONTS, VBScript 4.0, JavaScript, FrontPage 98, and Visual InterDev 6.0.  • Developed COM components for database connectivity utilizing Visual Basic 6.0 and deployed the same under MS Transaction Server.  • Assisted with testing, deployment and documentation of all modules of the system. Help Desk System GTS America, Inc. eBusiness Design, Inc. Aptech Internet Ltd January 2000 to July 2000 India)  Project #1 Answer Engine Portal (url: www.TringTring.com)  Project #2 Platform Help Desk System (for Aptech's national ISP) IIS 4.0, Windows NT.  Software ASP 2.0, ADO 2.0, CDONTS, VBScript 4.0, JavaScript, Visual Interdev 6.0, Visual Basic 6.0, MS SQL Server 7.0.  Role Software Engineer    Responsibilities (on both projects)  • As Team Lead, analyzed, designed and developed all modules of the project. Held interactive sessions with end-users, field representatives, media staff, marketing staff, and senior management for requirements gathering.  • Designed and developed data models using ERWin Data Modeler 3.0.  • Installed, configured and administered MS SQL Server 7.0 for OLTP. Developed and configured the application database.  • Deployed and scheduled maintenance plans for database and transaction log backup, updating database statistics, defragmenting indexes etc.  • Wrote database objects (stored procedures, triggers etc.) using Transact-SQL in MS SQL Server 7.0. Performed performance tuning on database objects developed by team members.  • Designed and assisted with development of web pages utilizing ASP 2.0, ADO 2.0, CDONTS, VBScript 4.0, JavaScript, FrontPage 98, and Visual InterDev 6.0.  • Developed multiple COM components for middle-tier utilizing Visual Basic 6.0 and deployed the same under MS Transaction Server.  • Coordinated testing, deployment and documentation of all modules of the system. Software Engineer Rolta India Ltd February 1997 to January 2000 February 1997 - January 2000  Employer Rolta India Ltd. (India)  Project #1 Corporate HR Information Network  Environment Software Windows NT / 95. Visual Basic 5.0, ADO, CDONTS, Oracle 7.1, Crystal Reports 4.6.  Role Software Engineer    Responsibilities  • As Team Lead, performed requirements analysis and application design based upon interactive sessions with the stakeholders, namely HR and Finance departments.  • Designed and developed database schema under Oracle 7.1.  • Wrote database objects (stored procedures, triggers etc.) using PL/SQL in Oracle 7.1 for business logic implementation etc. Performed performance tuning on database objects developed by team members.  • Designed and assisted with development of the client-server application using Visual Basic 5.0, and reports using Crystal Reports 4.6.  • Coordinated testing, deployment and documentation of all modules of the system.  • Coordinated maintenance of the system.    Project #2 CRM Applications Package for ISP Call-Center  Environment Software Windows NT / 95. Visual Basic 6.0, ADO, CDONTS, SQL Server 7.0, Office 97.  Role Software Engineer    Responsibilities  • As team member, performed requirements analysis of the entire operation of the ISP's call-center including but not limited to hardware and communications setup. Identified following integration and programming modules of the project: Interactive-Voice Response (IVR) Server module, Integration of IVR Server with EPABX System and Definity Server, Help Desk and Knowledge-Base Client-Server Applications, Outbound Calls Client Application, and Reporting Module.  • Performed systems analysis and design for the client-server modules.  • Installed, configured and administered SQL Server 7.0 on Windows NT Server. Designed and developed database schema under SQL Server 7.0.  • Wrote database objects (stored procedures, triggers etc.) using Transact-SQL in SQL Server 7.0 for business logic implementation etc. Performed performance tuning and optimization on database objects.  • Assisted with development of the client-server application modules using Visual Basic 6.0, and report templates using Office 97 (Excel 8.0).  • Assisted with unit testing, deployment and documentation of all modules of the system.  • Assisted with maintenance of the system.    Project #3 ISP Sales Network System  Environment Software IIS 4.0, Windows NT / 95. Visual Interdev 6.0, Visual Basic 6.0, ADO, CDONTS, SQL Server 7.0, FrontPage 98, JavaScript, VBScript.  Role Software Engineer    Responsibilities  • As Team Lead, performed requirements analysis and web application design based upon interactive sessions with the stakeholders, namely ISP dealers and sales support representatives.  • Designed and developed database schema under SQL Server 7.0.  • Developed and scheduled maintenance plans for production database and transaction log backups etc.  • Assisted with writing database objects (stored procedures, triggers etc.) using Transact-SQL in SQL Server 7.0 for business logic implementation etc. Performed performance tuning on database objects developed by team members.  • Performed DTS tasks for migrating and converting data from legacy systems.  • Assisted with design of web pages using FrontPage 98, and also with server-side (ASP, VBScript) and client-side (JavaScript) coding of the web application.  • Coordinated testing, deployment and documentation of all modules of the system.  • Coordinated maintenance of the system.    Project #4  Environment  Software    ISP Member Self-Help Application  IIS 4.0, MTS 2.0, Windows NT / 95.  Visual Interdev 6.0, Visual Basic 6.0, ADO, CDONTS, SQL Server 7.0, FrontPage 98, JavaScript, VBScript.    Role Software Engineer    Responsibilities  • As Team Lead, performed requirements analysis and web application design based upon interactive sessions with the stakeholders, namely customer support and marketing representatives.  • Designed and developed database schema under SQL Server 7.0.  • Developed and scheduled maintenance plans for production database and transaction log backups etc.  • Assisted with writing database objects (stored procedures, triggers etc.) using Transact-SQL in SQL Server 7.0 for business logic implementation etc. Performed performance tuning on database objects developed by team members.  • Designed and assisted with development of COM components using Visual Basic 6.0 to access and update LDAP (Membership) and Portal Infranet's (Billing) databases.  • Assisted with design of web pages using FrontPage 98, and also with server-side (ASP, VBScript) and client-side (JavaScript) coding of the web application.  • Coordinated testing, deployment and documentation of all modules of the system.  • Coordinated maintenance of the system. Software Engineer Shanti Software Systems November 1995 to January 1997 Technologies and Tools:  Platforms  RDBMS  Data Modeler Tool  BI Tools    Reporting Tools    Office Suite  Development Tools    MS Windows (all versions).  MS SQL Server (all versions), PostgreSQL 9.4.4, Oracle 7.1 / 7.0.  ERWin 5.0/4.0, MS Visio (all versions)  MS SQL Server Analysis Services (all versions), MS SQL Server Integration Services (all versions), MS SQL Server Data Transformation services (all versions).  MS SQL Server Reporting Services (all versions), Crystal Enterprise, Active Reports, Crystal Reports .Net/6.0/4.6, Seagate Info, Oracle Developer 2000 Reports 2.5  MS Office (all versions, and including MS Access).  Visual Studio .Net/6.0/5.0, Visual Interdev 6.0/5.0, Visual Basic (all versions), Oracle Developer 2000 Forms 4.5.    Client Side Scripting VBScript, JavaScript.  Markup Languages HTML, XML.  Server Side Scripting ASP .NET / 4.0 / 3.5 / 3.0 / 2.0.  Application & Web Servers IIS 7.0 / 6.0 / 5.0 / 4.0, MS Site-Server 3.0, MTS 2.0.  Data Access Tech. ADO.  Mid-Tier Technologies COM / DCOM.  Source Control Other MS Visual SourceSafe. Windows PowerShell, WinSCP Software Analyst-Programmer Shanti Software Systems (India) Inventory Control System November 1995 to January 1997 Project #2 Payroll Management System  Environment Software Windows NT / 95. Oracle Developer 2000 (Forms 4.5, Reports 2.5), Oracle 7.1.  Role Software Analyst-Programmer    Responsibilities (for both projects)  • As single-member team, performed requirements gathering, systems analysis and design of the client-server application based upon SDLC principles.  • Designed and developed database schema under Oracle 7.1.  • Wrote database objects (stored procedures, triggers etc.) using PL/SQL in Oracle 7.1 for business logic implementation etc.  • Developed the application using Oracle Developer 2000 Forms 4.5, and report templates using Oracle Developer 2000 Reports 2.5.  • Independently completed testing, deployment and documentation of the system.  • Independently maintained the entire system. Education Bachelor of Engineering (Computer Technology) in Engineering University of Bombay - Mumbai, Maharashtra Skills DBA (10+ years), Sql Dba (10+ years), Sql Server (10+ years), Business Intelligence (10+ years)
Database_Administrator Software_Developer
Office Manager Office Manager Office Manager Tomball, TX Work Experience Office Manager Texas Family Medicine Center July 2014 to August 2019 • Manage day-to-day operations and clinic staff.  • Plan and develop policies and procedures, as well as patient specific procedures and programs.  • Evaluate employee performance and set goals as outlined in policy and procedures.  • Monitor payroll system and employee benefits.  • Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation requirements.  • Serve as the first point of contact for patient and external complaints. Reconcile and investigate  all complaints relating to practice operations.  • Athena EMR Superuser in charge of programming electronic medical record system to practice  needs. Quality Assurance Administrator HMT Tank, Inc / Express Employment Professionals March 2013 to June 2014 Ensure QA/QC processes and procedures comply with appropriate specifications and report  findings to shop supervisory personnel and the General Manager of Quality Programs in accordance with quality procedures.  • Review quality control documentation, which includes but is not limited to; various inspection  reports, nondestructive test reports, welder qualification records, material test certifications, NCRs, and CAR/PAR documents.  • Assist with the completion of job documentation packages.  • Establish KPI reporting system and report monthly KPI information to shop supervisory  personnel and the General Manager, Quality Programs.  • Assist HMT entities on special projects associated with quality, efficiency and best practices.  Lori.Ball@outlook.com (281) 687-1653 Community Relations Director Harvest Home/Inwood Crossing - Tomball, TX June 2011 to December 2012 Educate families considering assisted living, independent living or memory care services for their  loved one.  • Explain differences in the community services and assist clients in placing loved ones in the appropriate community.  • Coordinate and sponsor community events such as the monthly Alzheimer's Support Group and Walk to End Alzheimer's fundraising events.  • Develop and maintain strong and dedicated relationships with physicians and other referral  sources in the Tomball, Cypress, The Woodlands, and Houston areas.  • Conduct networking and marketing activities at the facility and in the local community.  • Resolve family and resident issues, focusing on our hospitality services the resident's care level  needs.  • Interact with residents and family members through each day.  • Oversee day-to-day operations of Harvest Home Assisted Living according to state regulations.  • Round community through the day to ensure proper level of service and standards are met.  • Develop internal documents to improving service to employees and residents. Emeritus Cy-Fair January 2011 to June 2011 Educate family members on the services Emeritus offers, including tours, home visits, hospital  visits, and spending quality time with potential residents to learn about their needs.  • Develop and maintain strong and dedicated relationships with physicians and other referral  sources in the Cypress and Houston areas.  • Conduct networking and marketing activities at the facility and in the local community. Director of Marketing & Admissions Lawrence Street Health Care Center - Tomball, TX April 2009 to January 2011 Previous positions as HR Director, Medical Records Coordinator)  • Lead the admission process including tours of the facility and signing contracts, while explaining  policies and procedures to patients and their family members to ensure a smooth transition to the community is achieved.  • Develop and maintain strong and dedicated relationships with referral sources.  • Conduct networking and marketing activities at the facility and the community.  • Conduct weekly marketing meetings with sales support team.  • Interact with residents and staff daily to ensure proper leadership is on the floor regularly.  • Track all referrals to compile month end conversion reports.  • Round facility to maintain proper facility tour readiness. Conduct tours of facility.  • Update census to Administrator, department heads and corporate offices.  • Create new dress code, employee handbook and employee evaluation forms.  • Conduct interview and hire new employees. Conduct employee orientation within 30 days of employee start date.  • Track attendance, evaluation and disciplinary actions for all employees.  Lori.Ball@outlook.com (281) 687-1653  • Order inventory for all administrative staff.  • Maintain all patient charts according to TXDADS standards. Database Administrator Stewart Title Houston June 2006 to April 2009 • Maintain Aim for Windows and SureClose databases for employee use.  • Resolve issues and concerns from associates and other customers insuring that support issues  are properly addressed in a timely manner.  • Format, create, and update forms for associate use in Aim for Windows. Maintain backup  documents for all formatted documents.  • Audit SureClose files for accuracy. Strip and shred files as they are electronically loaded into the SureClose system.  • Communicate the status of any IT issues, updates, etc. to management and when appropriate to employees. Order Entry/Escrow Assistant Southern Abstract October 2005 to May 2006 Contact customers to gather personal information needed for closing real estate transactions.  Enter this information in the AFW system.  • Serve as a liaison between associates and customers when customers are experiencing problems  using SureClose.  • Audit SureClose files for accuracy. Strip and shred files as they are electronically loaded into the SureClose system.  • Use customer service skills to resolve funding issues with buyers, sellers, and lenders. Customer Service Supervisor/Sales Agent Team Lead Trase Miller Technologies/American Airlines Vacations November 1998 to December 2003 Work with various computer programs to book travel packages for Travel Agents and direct  passengers.  • Monitor phone calls to maintain a high level of customer service.  • Work with team members to set and reach monthly sales and statistical goals.  • Learn extensive information on every destination offered by American Airlines Vacations to educate staff and clients on hotels and activities offered.  • Track attendance, promotions, coaching sessions of each team member ensuring quality services  offered.  • Vice President of Trase Miller Employee Club (TMEC) planning employee events to build morale  for all staff. Education Associates of Applied Science in Business Management Lone Star College October 2011 Skills Payroll, Ceridian, Database, Database systems, Excel, Outlook, Powerpoint, Word, Publisher, Microsoft publisher, Sabre, Scheduling, Accounts Payable, Receptionist Assessments Office Manager — Expert August 2019 Ability to manage scheduling & budgeting Full results: https://share.indeedassessments.com/share_assignment/9alxuyg58lyb2y7p Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information • Organized, with exceptional follow-through abilities.  • Able to effectively identify goals and priorities and resolve issues in initial stages.  • Highly adaptable, thrive on challenges and excel in new environments.    Computer Skills  • Microsoft expert in Word, Excel, PowerPoint and Outlook  • Proficient in Microsoft Publisher  • Ceridian & Intuit Payroll Systems  • Expert in Athena, Sabre, SureClose, Aim for Windows database systems  Lori Ball  Lori.Ball@outlook.com (281) 687-1653
Database_Administrator
Web Developer and Database Administrator, J&B Importers Web Developer and Database Administrator, J&B Importers Miami, FL Seeking a position as a Programmer and Web Developer where I can best  utilize my well-rounded knowledge of various aspects of Computer,  acquired skills, qualifications and almost 10 years of intensive hands-on  training. Sponsorship required to work in the US Work Experience Web Developer and Database Administrator, J&B Importers 2007 to Present • Website and server administrator.  • Strong business skills in addition to technical expertise.  • Web Development/Programming Database Design and Admin quality  assurance other technology projects.  • Create attractive usable, intuitive designs and scalable, efficient web  applications. I have worked for many different industries and have created  many types of sites such as retails sites, information-based sites, real  estate sites, community sites and responsive sites.  • Usability analysis and website structure recommendation.  • Fully responsive cross-browser compatible websites with all type of devices.  • Use AJAX/JQUERY to perform best view and quality in a webpage.  • Coordinate with the Art Department to ensure high quality of images.  • Analyze and resolve security breaches and vulnerability issues in timely. Web Developer Shop Latino TV 2005 to 2007 • Programmer and network administrator.  • Ensure all users have the right service and webpage done.  • Executing MySQL queries against production databases utilizing efficient  data access methods and an in-depth understanding of the data structures  being queries.  • Ensure all webpage's have to be run in time always.  • Analyzing user requirements, procedures, and problems to automate  processing or to improve existing computer systems and information  structures. Contract Web Developer EXXEL Technologies 2003 to 2005 • Developing and maintaining the front-end functionality of websites.  • Designing prototypes for apps and websites.  • Writing cross-browser compliant XHTML, CSS & JavaScript.  • Developing websites that have a consistent feel and look throughout all  web properties.  • Providing technical support to end users.  • Simultaneously managing several databases. Education Bachelor's Skills DATABASE, SQL SERVER, MYSQL, ODBC, SQL, JAVA, jQuery, CSS, ECOMMERCE, LAMP, HTML, BOOTSTRAP, PHP, LINUX, Javascript, codeigniter (Less than 1 year), Laravel (Less than 1 year)
Database_Administrator Web_Developer Software_Developer
Mortgage Loan Processor Mortgage Loan Processor Mortgage Loan Processor Jacksonville, FL Work Experience Mortgage Loan Processor JP Morgan Chase - Jacksonville, FL August 2016 to June 2019 • Efficiently processed over 1000 mortgage loans and home equity lines from origination to closing.    • Ensured bank collateral was secured by verifying insurance, flood, inspection and other items required within compliance of bank and federal policy.    • Ordered loan verification documents and conducted subsequent follow up with customers and internal contacts as needed.    • Surpassed monthly goals of closed loans and received occasional recognition for great customer service.    • Developed pipeline management tools to aid in organization and effectiveness. IT Support Technician CACI International Inc - Jacksonville, FL March 2014 to July 2016 • Managed Red Hat Enterprise Linux operating system and performed functional testing.    • Reviewed operations to resolve production or processing problems in the Naval Aviation Logistics Command Management Information System (NALCOMIS) and OOMA.    • Assist end users with desktop, laptop and printer usage.    • Transported equipment using a vehicle between multiple facilities within the assigned work service area as directed by Site and Technical Leads    • Administered data backups and ensured data recoverability. Database Administrator United States Navy - Jacksonville, FL December 2007 to January 2013 • Performed Ad-hoc Queries, Database Installations, Upgrades and Configurations on Nalcomis(OOMA) System.    • Enhanced users' understanding of database systems by conducting pre-implementation workshops, delivering group and individual training sessions.    • Managed internal databases, from planning and testing stages through implementation and support.    • In-depth understanding of security and backup procedures to ensure database integrity.    • Created, reviewed and implemented maintenance plans on production servers. Medical Claims Processor Cigna Healthcare Insurance - Nashville, TN August 2005 to November 2007 • Managed Inpatient and Outpatient claim submission correctly, verified data and entered into system for adjudication.    • Prepared accurate, informative, objective and professional medical correspondences to Cigna Healthcare Leadership, and vendors.    • Reviewed payment history and worked directly with beneficiaries to resolve any regarding eligibility status.    • Processed claim forms, adjudicates for the provision of deductibles, co-pays, co-insurance maximums and provider settlements.    • Provided timely customer service to members, billing departments and other insurance providers. Education Master of Arts in IT Management in IT Management Webster University - Jacksonville, FL June 2020 Bachelor of Science in Psychology in Psychology Tennessee State University - Nashville, TN August 2001 Skills SQL SERVER, SQL, WINDOWS 10, MICROSOFT OFFICE Military Service Branch: United States Navy Rank: E5
Database_Administrator
Sr. IT Project Manager Sr. IT Project Manager Sr. IT Project Manager - VERIFONE, INC Alpharetta, GA Accomplished client facing Project Management Professional (PMP) with a strong background in supplier management, and  hardware and software Data Center implementation. Highly effective project team leader with the ability to instill pride of ownership  in project teams while bringing projects in on schedule. Certifications include; PMP, Six Sigma Green Belt, and Change  Management. Authorized to work in the US for any employer Work Experience Sr. IT Project Manager VERIFONE, INC - Atlanta, GA 2015 to Present Leading cross functional teams in the deployment of Verifone's Cloud Services infrastructure hardware, networking, and payment  card industry (PCI) software and solutions.  • Managing and building customer relationships with internal Verifone organizations throughout projects and ongoing  operations  • Managing implementation of multiple projects for Data Center infrastructure for Payment gateways and Verifone  Applications. These projects ranging from $500K to over $1M.  • Managing Project teams by engaging the proper subject matter experts throughout the various phases of each project.  • Leading major Process Improvement initiative  o Developing Change Management Processes and procedures to communicate Verifone's improved methodology for build out of Cloud Services infrastructure  o Creating Stage Gate Project Management processes  o Building project documentation templates including the Statement of Work (SOW): Project Task Schedule (MS  Project & Planview), Risk Plan, Resource Matrix, and Issue & Action Log Project Manager RICOH AMERICAS CORPORATION - Atlanta, GA 2006 to 2015 Led nationwide independent teams charged with the deployment of Ricoh Document Management & third party  tools/devices for Ricoh's corporate clients. These projects include  o Project Managing the implementation of Ricoh devices and solutions  * Network design and implementation for Ricoh Devices and Solution  * Document Management Solution configuration  • Wireless device configuration  • Ricoh device configuration  • Solution configuration  o Upgrading of Voice Over IP phone systems  * Network Configuration and Implementation  • Development of Process and procedures for new project  o New project level of effort  * Estimated Pricing  * Estimated Project hours  o New project Statement of Work Documentation development  • Coordination of Supply Chain, Managed Services, Technical Service Teams, Third Party Dealers, and Client Teams required  to install and configure Ricoh's Solutions.  • Mentored less experienced project managers on planning and management of software solution based projects Project/Team Lead HEWLETT-PACKARD - Atlanta, GA 1999 to 2006 • Managed the Atlanta Data Center Upgrade Project, this project entailed upgrading the facility, and networking and computing equipment. The successful completion of the upgrades led to retention of several customers.  • Led the development and implementation of the internal technical helpdesk program, this program included vendor  management, development of contract requirements, and overall project management.  • Atlanta team lead for the planning and execution for Y2K readiness, and the conversion from the Open Mail Platform to the Microsoft Exchange platform. Systems Support Engineer CLARUS CORPORATION - Atlanta, GA 1996 to 1999 • Planned Year 2000 issues within the company  • Coordinated Help Desk team in resolving service requests and projects  • Trouble shooting company PC's with hardware, network connectivity and system problems  • Basic LAN Administration duties including maintaining user network and mail accounts  • Managing purchases of all computer related items Network/ Database Administrator SUNTRUST BANKS - Atlanta, GA 1991 to 1996 • Managed conversion of operations from MS-DOS environment to Microsoft Windows  • Developed Credit Department Network system through the use of Novell 3.12  • Provided Technical Support for the Credit Department Network system through the use of Novell 3.12  • Created Credit Tracking and Loan Commitment Databases through the use of FoxPro programs  • Decreased data entry and data update time and increased productivity with FoxPro programs  • Maintained Databases and Report Generation through the use of FoxPro programs Education MBA DeVry University - Keller Graduate School of Management 2010 Bachelor of Science in Management of Information Sciences University of Maryland - College Park - College Park, MD 1985 Skills Database (5 years), database management (Less than 1 year), deployment (10+ years), networking (9 years), Supply Chain (9 years) Links http://www.linkedin.com/in/ggereben Additional Information Skills  • Building and managing teams from cross functional organizations such as Supply Chain, Technical, Professional  Services, and leading these teams to accomplish project criteria and goals  • Managing a diverse project portfolio that includes multiple hardware and software implementations  • Collaborating, guiding, and communicating with all levels of stakeholders.  • Diverse technical understanding of networking, database management & administration, and programming.  • Demonstrated ability to communicate with both technical and non-technical teams  • Developing processes and procedures to control deployment of software and hardware implementations
Project_manager Systems_Administrator Database_Administrator Network_Administrator
Solutions Engineer Solutions Engineer Pflugerville, TX Work Experience Solutions Engineer Austin, TX August 2016 to Present Responsible for the assessment, creation, revision, review, and management of electronic data deliverables (EDDs) as required to meet client specifications. Duties include supporting clinical applications and databases and developing data integrations using SQL, SAS, and other software between systems as needed to assist Worldwide staff in more efficiently gathering, processing, or reporting of data. Works under minimal supervision, and performs non-routine tasks requiring independent judgment and technical expertise. Anticipates or diagnoses problems, poses and implements solutions, and can perform both routine and complex tasks accurately and efficiently. Reviews test reports for accuracy of subject information and test information and issue the reports using the Laboratory Information Management System (LIMS). Creates reports and KPIs using Comprehend and Power BI using independent judgment and technical expertise. Investigative Data Analyst Texas Health and Human Services Commission Office of Inspector General - Austin, TX May 2014 to July 2016 Performs highly advanced technical research and data analysis of Medicaid claims and encounter data to identify, deter and prevent potential fraud, waste and abuse. Serves as the unit data analysis specialist providing oversight and technical assistance utilizing a variety of tools including Excel, data mining applications and MS office project, to assist in monitoring the progress of assigned tasks for the research unit. Develops and maintains policies and procedures for data analysis activities. Develops, designs, plans, conducts and coordinates the unit's trend analysis and theoretical studies to validate and test provider compliance with published Medicaid policies, rules and regulations. Utilizes data mining expertise and conducts computer based analytical research designed to isolate trends and patterns of potential aberrant provider billing activity or schemes. Uses a variety of advanced statistical methodologies to evaluate outcomes. Participates in and leads teams designed to analyze, establish, recommend, and update procedures for data analysis to improve existing computer-generated reports used in the identification of inappropriately paid claims/encounters and/or policy violations. Develops, monitors, and produces administrative studies and management reports designed to assist in evaluating the performance and productivity of the unit. Produces clear and concise data based reports and presentations. Performs project management work and assists in the evaluation of objectives. Develops criteria for evaluating programs, proposals, and other pertinent information related to project assignments. Monitors and manages project cost to ensure project completion within prescribed timelines. Compiles and distributes project information, status reports, and escalates risks and/or project issues to management. Serves as a program policy expert and research consultant to vendors, Office of Attorney General Medicaid Fraud Control Unit, OIG, and other state agency and Federal staff. Consults with nurse analyst and other staff regarding projects, planning, design, data collection, and subject selection for review. Serves as a back-up to the manager regarding research and analysis activities. Reviews and responds to legislation, state and Federal regulations, and policies and procedures impacting Medicaid. Knowledge of: -research methodologies, statistical techniques, and their application to research analysis. -healthcare claims and encounter data sets. Skill/experience: -managing multiple tasks with competing timeframes and apply attention to detail. -using SPSS, or other statistical software. -using SQL, or other database management software. -using EXCEL or other spreadsheet software and ability to create documents, formulas, macros, etc. -using graphical and tabular presentation of data. -using data mining tools and applications. -using verbal and written communications including the use of MS office suite applications such as PowerPoint and MS office Project. Ability to: -manage, manipulate, and analyze complex data. -develop and interpret statistical data charts and tables. -interpret and present data analysis and research findings in a clear and concise manner. -plan, organize, and conduct research projects. -work in teams that may cross departments and/or agencies, and to communicate effectively with team members and all level of stakeholders. -communicate effectively and to train and mentor others. -develop policies and procedures to support data analysis and business processes. -create and organize business process flows that reflect efficient operations. -exercise independent judgment and show initiative. ICD-9/ICD-10, CPT/HCPCS, Business Objects, Vision21, Phoenix, MFADS (FICO-IFM), Metavision (BOXI), OnBase, TxMed, SIR, CAPPS, TIERS Incident Management Data Analyst Texas Department of Aging and Disability Services - Austin, TX July 2009 to April 2014 Performs business and technical work that involves planning, developing, and implementing initiatives for process improvement, organizational improvement, performance measurement and quality initiatives. Performs data analysis and incident management reports of abuse/neglect/exploitation data. Performs complex consultative services and technical assistance work that include the development, preparation and presentation of activity and status reports - verbally and in writing. Work involves planning, developing, and implementing a major agency program related to review findings and the facilities' Plan of Improvement and providing consultative services and technical assistance to program staff (governmental agencies, community organizations, or the general public.) Responsible for the development of reliable validation processes and appropriate tools, to ensure consistency in program monitoring and various instruments for tracking, analyzing and trending data, entering and maintaining survey data. Assists in development, scheduling and coordination of reviews and preparation of needed materials. Develops and implements effective techniques for evaluating agency programs, and to ensure that established direction and operational objectives for state mental retardation facilities are adhered to and consistent to certification requirement laws, regulations, policies and procedures. Assists in the development of programs and tools that improve consumer care and treatment and protection of consumer health and safety. Analyzes operations and reviews reports, recommendations, and justifications to improve or initiate programs and ensure efficient and effective operations and service delivery. Assists in the development of monitoring tools to evaluate facilities and identify potential improvement areas and ensure compliance with policies and procedures. Responsible for designing and developing databases for use in gathering data and trending analysis. Provides guidance in data required for advancing the organization's performance improvement efforts and service monitoring. Provides specific SSLC reports to staff and recommends variables for data collection. Develops organizational charts and provides reports regarding vacancies, FTEs, and positions. Contract Manager Texas Department of Aging and Disability Services - Austin, TX December 2008 to June 2009 Performs highly complex consultative and technical work in planning, developing, and implementing agency programs  work includes providing consultative and technical services to agency program staff, other governmental agencies, community organizations, and the general public. Trains or supervise the work of others. Performs certification reviews and audits of CLASS and DBMD providers to ensure program standards are met and implements corrective action based on findings  reviews provider standards, procedures, and financial records to determine if policy and procedure changes are needed, and coordinates changes. Investigates complaints and inquiries in accordance with federal and state regulations and program policies and procedures  manages assigned projects. Communicates on a complex level with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. Trains or coordinates training programs for staff and providers. Analyzes current/potential effective of current/proposed legislation, regulations, or court rulings on agency policies, procedures, rules, regulations, or standards to others (e.g., staff, applicants, clients, providers, vendors, the public, public officials). Negotiates and approves corrective action to bring contractors into compliance with federal/ state regulations and policy  performs other duties as assigned. Conducts survey/certification/monitoring/audit reviews of program providers to ensure standards are met, and implements corrective action based on findings. Negotiates and approves corrective action to bring contractors into compliance with state and federal regulations and policy. Professional Relations Officer Texas Department of Assistive and Rehabilitative Services - Austin, TX June 2008 to November 2008 The Professional Relations Officer (PRO) performs highly advanced consultative services, oversight and technical assistance work, managing a panel of medical providers performing clinical evaluation and diagnostic services for claimants applying for Disability Determination Services (DDS). Develops, manages and evaluates a broad range of contracts  manages and maintains a panel of approximately 250 to 350 clinical providers  assess service gaps and program needs, identifies appropriate clinical resources  recruits providers to furnish consultative examinations (CEs). Works with and provides presentations to community and professional groups to improve, promote interest in, and obtain support for the DDS program. Conducts surveys, inspections, audits, and reviews of CE providers to monitor compliance with rules, regulations, policies, and procedures  monitors and evaluates compliance with program standards for delivery of high risk/high dollar services  identifies and monitors trends within assigned area and takes appropriate corrective action. Identifies needed improvements, develops and implements policies and procedures. Collects and analyzes data, determines trends, and resolves operational problems. Provides consultative services and technical assistance to plan, implement, and monitor effective programs and services. The PRO works under limited direction with extensive latitude for the use of initiative and independent judgment. The PRO plans, assigns and/or supervises the work of others. Gather, correlate and analyze statistical and financial data to identify and evaluate service gaps and needs. Recruit, educate and maintain a panel of medical providers sufficient to obtain necessary services for DDS claimants in an assigned geographical area. Maintain physical and electronic provider files to reflect up-to-date information regarding available medical services and contact information. Monitor and document referral requests for trends and recruitment efforts. Recruitment visits are reported on trip, monthly and quarterly reports. Develops and manages contracts for purchased services - Provide oversight of the Consultative Examination (CE) process, including administering and monitoring corrective action plans to ensure federal and state compliance with governing laws, program policies and agency standards. Review medical CE reports and educate provider's compliance with program protocols and quality standards. Conduct onsite inspections, desk reviews and surveys to evaluate, monitor and enforce compliance with rules, regulations, procedures and program standards. Complete key provider inspections and complete findings reports within the required timeframes. - Analyze data to determine volume and quality of electronic medical evidence submissions  monitor and report findings. Track participation rates, analyze volume and report quality  research and resolve problems in a timely manner. Consults and interfaces with public and private agencies involved in the medical service program to resolve problems, complaints, identify training needs and discuss program effectiveness Provides oral presentations to community and professional groups to generate interest and promote support for the DDS program. -Serve as project manager or team participant for assigned workgroups. Establish timelines, track milestones, coordinate and document activities  produce management reports for special projects. Establish timelines, subgroups, and coordinate all activities to ensure objectives and deadlines are met. Document activities and produce updates for workgroup members and management. Develop training materials, including brochures, newsletters and correspondence to educate providers in program requirements. Develop letters, brochures, newsletters and presentations to educate internal and external stakeholders regarding program changes, initiatives and to generate interest in the program. Participate in conventions, conferences and conduct presentations for professional groups, as assigned. Produce executive summaries, compliance review and ad hoc reports as needed. Ensure provider files are in compliance with current licensure and updated agreements according to unit standards. Contract Data Specialist Texas Department of State Health Services - Austin, TX February 2003 to May 2008 Maintains knowledge of Department of State Health Services (DSHS) Family and Community Health Services Performance Management/Contract and Project Management program and contracting policy and regulations for the state administered Family Planning Program. Consults with regional, central office, and provider agency staff to facilitate and ensure contract compliance and client eligibility. Monitors changes at state and federal levels, such as HIPAA, NPI, NDC, and CLIA and other interactions that impact programs at state and federal levels that impact state contracts including Managed Care, Texas Health Steps, Children with Special Health Care Needs, WIC, CHIP, Medicaid, Women's Health Program, PCCM, Long Term Care, Breast and Cervical Cancer Program, Epilepsy, Genetics, Indigent Health Care, Kidney Health, Primary Health, Maternal and Child Health, WIC, HIV/STD, Primary Health Care, and Family Planning (Titles V, X, XIX, XX), TWICES, CBS,etc.  especially in regard to trends, claims processing, and data reporting and budget forecasting for contracts. Writes, edits, analyzes, prepares, and recommends system and policy changes as necessary to meet state or federal guidelines. Ensures compliance with established procedures, requirements, laws, and regulations  completeness of data and presence of documentation. Develops and implements effective techniques for ensuring provider underpayments are recorded, reported, monitored, and providers are paid the appropriate interest penalty in accordance with contractual agreements. Facilitates a process improvement team to ensure varying state agency needs are addressed related to accounts receivable monitoring activities. Develops policy and procedure manuals for contract monitoring activities. Ensures rigorous application of information security/information assurance policies, principles, and practices to the systems analysis process by performing preliminary research into technical errors. Troubleshoots problems using spreadsheets, databases, and other platforms associated with business processes and financial queries. Makes recommendations regarding modifications to contractor reimbursement process, allocation formulas, contracting training techniques, financial billing systems, state/federal/internal audit research and findings, and automated claims systems. Drafts, edits, and writes policy/procedure changes. Performs design evaluation of automated claims systems to ensure compliance with policies and rules of contracts according to state, federal, legislative or contractual guidelines. Prepares budgets, reports, and graphs (or other visual aids) for executive staff, Board of Health presentations, federal funding entities, and national organizations. Develops and maintains state file furnished pay file database using ACCESS and HHSAS 8.8 and develops, maintains, and analyzes expenditure report data, aging receivables for audits. Participates and prepare internal and external audit requests on policy, claims, budget, and contracting areas. Meets with auditors for external or internal purposes especially in regard to legislative, financial, and compliance research. Writes and review policy manuals providing oral and written input and comments within the requested review time frames. Trains and communicates in administrative policies and procedures regarding claims and program standards, administrative and clinical policy guidelines and interpretation of eligibility, legislative updates, and medical billing changes. Serves as a technical and financial consultant for capacity-building in for EDI 837 P ASC X12 format basics and in resolving billing and payment problems, and in generating and interpreting reports and communicates with clearing houses and third-party vendors to resolve financial issues. Maintains an extensive knowledge of HIPAA regulations, Healthcare electronic claims formats and processing principles, CLIA requirements, HCPCS coding, Medicaid edit/audits adjudication policies, Remittance & Status Reports interpretation, Accounts Receivables, Recoupments, Eligibility. Writes and edits procedures that includes analysis of state/claims/work problems having provider impact  interpret complex material. Experience interpreting and applying federal and state laws applicable to Medicaid/CHIP/and other programs. Experience in cost/reimbursement issues, extensive work experience in health systems issues including health financing, expenditure of public resources, health service delivery and health information systems. Experience in health financing (costing) and implementing health sector reform programs (financing mechanisms, provider payments, insurance, etc). Demonstrated ability to design, implement and manage processes. ability to provide coordination and leadership strong interpersonal and effective communication and negotiation skills. Served as Compass21 subject matter expert at stakeholder meetings and for internal state compliant IT related areas. Prepare and monitor contract audits and legislation budget cost reports. Database Administrator Texas Department of Health, Bureau of HIV and STD Prevention - Austin, TX August 2001 to January 2003 Manages the statewide HIV Counseling and Testing System (CTS) data collection system application packages for reports generation  responsible for maintenance, reliability and confidentiality of the CTS data by controlling all quality checks, program debugging, program editing, and the updating of all contractors with regard to changes in record completion procedures  creates and updates all filing systems, logs and procedure manual for the system  adds new cases to the CTS database by hand entry or receiving an electronic transfer  provide technical assistance to users of the scannable HIV Counseling and Testing Report Form by telephone, correspondence, fax, e-mail and frequent site visits. Train personnel and regional contractors to effectively operate the CTS system and transmit their data to our facilities via diskette  collect CTS data from the field offices via diskette and transmit data to CDC monthly  maintain logs of data transfers to CDC and those being received from the field to ensure timely transmission  ensures the integrity of the Counseling and Testing Sites database by monitoring the quality and completeness of the scannable forms and by contacting contracted agencies and doing follow up for quality review assessments. Runs monthly summary reports to assure quality data and prepare graphs or other visual documentation as requested. Provide analysis of CTS data collected to all contractual and non-contractual sites, regional health departments, staff within the division and to the general public and often provide training on statistical analysis. Analytic breakdown includes total number of clients tested, percentages on race, age, sex, test result, and epidemiological data of outbreaks. Provides tabular and graphic reports for programmatic reports and annual grant reapplications by providing statistical reports on CTS sites to the division staff and CDC. Generates CTS Summary Reports in ASCII file format for analysis by the Epidemiology and Evaluation Branch. Enters and evaluates confidential data and prepares CTS monthly reports for mailing to contractors. Uses a Partner Elicitation Reporting database in FoxPro for positive HIV reactors and trains state agencies on how to enter data. Provide analysis of that data collected to the Field Operations Branch for QA reviews. Maintain a database listing all CTS organizations in the state and trains other DBAs. Maintains a chart listing all 135 organizations and over 500 different site types and site numbers. Designs and runs monthly, quarterly and yearly CTS reports  Conducts studies, surveys, databases and trade-off analyses  Prepares business cases for the application of IT and business solutions  Develops cost estimates for new or modified systems  Ensures the integration of all systems components  e.g., procedures, databases, policies, software, and hardware. Database Administrator Texas Department of Health, Infectious Diseases Epidemiology and Surveillance - Austin, TX October 2000 to July 2001 Responsible for development, maintenance, support, integrity, safety, and continual improvement of surveillance database system. Coordinate with health care professionals, local health departments, regional health departments, laboratories, and other TDH programs regarding installation, management, and/or integration of surveillance databases for electronic transmission of confidential morbidity data. Compiles, manages, and analyzes notifiable disease data from surveillance sites throughout Texas. Recommends and implements data access, data integrity, and database security policies. Participate in electronic reporting of notifiable conditions. Monitors/verifies incoming confidential infectious disease data to ensure quality. Imports, processes, merges, and exports data to and from multiple surveillance/reporting sites  use programming language such as SQL and Visual Basic for Applications to accommodate differing database formats (i.e., spreadsheets, delimited data, fixed length data, HL7 messages, and EpiInfo rec-files). Responsible for development of methods for data flow/ dispersal/feedback between surveillance sites and other TDH programs and the Division. Evaluate and respond to requests for new data variables. Work with Center for Disease Control (CDC) to update and revise programming files. Ensure interoperability of surveillance hardware and software. Maintain Public Health Laboratory Information System (PHLIS) database and ensures linkage with the division's NETTS database. Collaborate with clinical, hospital, and reference laboratories, federal agencies, insurance companies, and other TDH programs to ensure translation, transmission, and/or integration of infectious disease data using various data management/ database and translation software packages. Manages infectious disease surveillance data. Maintain records, enter data, and perform audits to insure data integrity. Respond to requests for complex morbidity data  query data to generate reports summarizing surveillance data. Research cost, functionality, and comparative merit of software and hardware. Respond to Division staff questions about computer hardware/software. Assists with training and other educational activities related to notifiable disease reporting and/or surveillance databases. Working knowledge of a variety of data management software packages, database structures, theories, and associated technologies  database/systems management  data analysis techniques, and principles, practices, and techniques of computer programming and systems design. Ability to process information logically  exercise sound judgment  be resourceful  organize and complete assigned tasks with minimal supervision  establish and maintain effective working relationships  interpret public health laws and regulations  understand concepts of reportable disease surveillance. Public Health Technician III Texas Department of Health, Bureau of Children's Health - Austin, TX March 1999 to September 2000 Perform a multitude of complex tasks that require independent judgment, problem solving skills, problem resolution skills, organizational skills  interpretation of program rules, policies, procedures, confidential medical reports and related information  assist in the developing of procedures and evaluating their effectiveness  ICD-9 coding  HCPCS coding  ADA procedure codes  CSHCN service codes  other medical codes  knowledge of complex medical and orthodontic equipment  knowledge of other health related state programs  knowledge of telecommunication systems/processes  the ability to communicate effectively verbally and in writing (English & Spanish), and the utilization of many computer software. Answer information calls from providers, families and clients, caseworkers, representatives of other state programs, and the public regarding authorization of services, payment of services, program eligibility, client eligibility, CSHCN interface with other programs such as Medicaid, CCP and CHIP, and general program information. Take requests and authorize services: transportation, meals, lodging, and medical services. Calls are received by answering the CSHCN program's toll free Inquiry telephone line. Writing meeting minutes, letters to providers and parents, and translating documents (English & Spanish). Provides program information to families of CSHCN , clients (45% Spanish-speaking), community organizations the general public, hospital and social case workers, other governmental agencies, and providers including general information and status of authorizations, claims, payments, and client eligibility  implement procedures based on program policies  provides costumer service on the CSHCN 1-800 inquiry line  performs routine consultative and technical work in the implementation of statewide Information and Referral (I&R) Service dedicated to children with special health care needs. Process authorization requests for medical and social services, supplies, and equipment from DME providers, hospitals, pharmacies via telephone and written requests  issues appropriate authorizations and notifies providers and families, in writing, of denials and approvals of services  enters appropriate authorization/denial information into computer  process medical authorization requests, and verifying client and provider eligibility and benefits  refers unusual CSHCN authorization requests to medical review staff. Assists in the development of complex authorization procedures  writes, edits, types procedures  performs other complex processing tasks  edits agency publications  coordinates with bureau and department's computer support staff, research automated issues and problems, and make recommendations for changes. Prepares workload reports and daily/weekly authorization reports  prepares special reports or summaries and makes recommendations for administrative review  other assigned duties. Works under stressful conditions and meets deadlines in a timely manner. Interprets verbal and written confidential medical records for CSHCN and other departments from Spanish to English. Authorization and Information of services: Equipment, Medications, Supplies, Hemophilia blood products, Dental services, Orthodontic services, and Home health services, Meals, Lodging, Gas mileage Reimbursement, Bus Tickets, Therapy. Executive Assistant University of Texas, Texas Memorial Museum - Austin, TX August 1994 to December 1998 Supervised employees  monitored, evaluated, and reported work productivity  recommended activities to maximize productivity and effectiveness  entered, developed, and reported data into computer  developed curriculum goals and objectives  maintained public relations  performed consultative and technical work in the planning, development and implementation of administrative policies  schedule appointments and meetings  participated in hiring employees  reported to supervisors and directors about data base systems and employee progress  studied and analyzed operations and prepared cost, budget and performance reports  assisted in administrative decisions and policies, and prepared procedures and tests for evaluations  worked independently on updating and maintaining computer programs, public/educational programs, department websites, and coordinated public and private facility events  assisted in public speaking and correspondence  assisted in preparation of special administrative projects. Education Bachelors in Psychology Biology University of Texas - Austin, TX June 1994 to May 1998
Database_Administrator
SJSO 911 Dispatch/Communications SJSO 911 Dispatch/Communications Saint Johns, FL Authorized to work in the US for any employer Work Experience SJSO 911 Dispatch/Communications ST JOHNS COUNTY SHERIFF'S OFFICE - Saint Augustine, FL February 2015 to April 2015 Operator/Communications   Emergency Dispatch (Fire, EMT, Law Enforcement)  CAD System Management Office Manager PHYSIOPOWER - PHYSICAL AND HIPPO THERAPY, - Jacksonville, FL August 2008 to March 2009 Office Manager  Scheduling Appointments for Multiple Offices/Multiple Physical Therapists (Speech, Occupational, and Physical)  Medical Billing/Records   Insurance Filing/Records  Collections  Primary Office Contact - Patients/Insurance Office Manager D & D PLUMBING HEATING & AIR CONDITIONING - Hackettstown, NJ January 2004 to November 2005 Scheduled Plumbing/Heating Jobs  Coordinated Billing, Filing, Time Cards, Bookkeeping  Preparation of Quarterly Tax Paperwork  Primary Contact for Vendors/Customers Database Administrator ADVANCED ENVIRONMENTAL TECHNICAL SERVICES - Flanders, NJ October 1989 to March 1998 Database Administrator (1997-1998)  Responsible for Training New Employees on Computer System (Nation-wide)  Mandate all DOT/EPA Regulatory Changes/Updates (Nation-wide)  Quality Control Reports and Regularly Inspect all Computer Systems for Accuracy    Technical Specialist (1994-1997)  Responsible for Data Entry/QC of all Hazardous Wastestreams in accordance with DOT/EPA regulations  Customer Service Contact for Vendors/Customers in regards to Disposal Options, Assessment of Wastestreams and Assignment of Ultimate Disposal Options  Sending/Receiving/Pricing and Tracking of Analytical Sampling/Results    Assistant Technical Specialist (1991-1994)  Assist all Technical Specialist with Data Entry and Filing  Obtained Environmental Waste Approvals at Disposal Facilities    Technical Clerk (1989-1991)  Answering Phones, Filing, and Light Office Duties Education High school or equivalent West Morris Central Regional High School - Chester, NJ September 1982 to September 1986 Skills Call Center, Dispatching, Customer Service, Logistics, Dispatch, Office Management, Dispatch, Excellent Verbal and Written Communication, Excellent Organizational Skills, Computer Literate, Microsoft Office Suite, (WindowsVista/XP, Microsoft Windows Operating Systems) IBM System 36, AS400, Field Service Laptop Programs, Microsoft Office, Excel, Outlook, CAD System Management Groups Women of the Moose May 2016 to Present Betty Griffin House Volunteer July 2019 to Present Hilltop Fire Department Ladies Auxillary May 1997 to November 2005
Database_Administrator
Consultant/Contractor Consultant/Contractor CDL Class A Driver Easton, PA Looking for CDL A tractor trailer OTR reefer driving job, coast to coast, no teams  Prefer APU, 10 speed, Sleeper, take home truck, rider policy, health insurance. Flexible otherwise if Local OK as well. For Class A tractor trailer I need two weeks with a trainer for refreshment. Can pass your road test. For Class B I have experience already. Authorized to work in the US for any employer Work Experience Consultant/Contractor WIlliam Conkright Prop. - Easton, PA January 2019 to Present Consultant/Contractor for driving/ house renovations / exterior property management / custom engineered solutions and sourcing. Chauffeur / Passenger Van Driver J&J Luxury Transportation - Allentown, PA October 2016 to December 2018 Transport 1 to 15 customers to/from any destination in PA NJ NY , typically Airports, Corporate HQ, Resorts, University/College, RR Stations, Piers, Residences, Corporate discreet functions, and private day trips, concerts. Drove the Lincoln MKX , MKZ Sedans, Navigator SUV , Ford Transit Passenger Van, Mercedes Sprinter Van. Did my own trip planning time/route planning and customer confirmation. Bulk Propane Delivery Driver Driving Propane Delivery Class B "bobtail" truck for AmeriGas Propane - Allentown, PA October 2017 to December 2017 Safety training course completed. A lot of industrial / commercial propane deliveries  AmeriGas Delivery Representative   10/2017 through 12/2017  N Quebec St, Allentown PA  PA CDL 31824127 Class A – TX- endorsements ( Hazmat , Tanker )  Drive propane delivery truck and fill tanks for local residential and industrial customers. I am dedicated and responsible with a passion for safety and customer service..     Bulk Propane Delivery Driver Representative:  • Drive Class B truck to deliver propane to customers  • Follow federal, state codes and regulations as well as company procedures  • Delivered propane safely while wearing and using personal protective equipment  • Enjoy interacting with customers and seek high levels of customer satisfaction  • Stay organized and compliant by completing all necessary paperwork in a timely manner  • Drive and work outdoors in all weather conditions    Safety training course completed. A lot of industrial/commercial propane deliveries.14-16 hr days  Company trained on propane gas safety, tanks set up , delivery, inspections, OOG situations, gas leak test/check, regulator tap and block tap, POC  type testers, lock out procedures. Oracle Database Administrator - Unix Verizon Wireless - Township of Warren, NJ September 1997 to December 2015 Professional background in all phases of Oracle database administration, focusing on production/development database suite. Provided timely solutions to data related issues or problems. Setup new servers, handle deployments which often required long hours or overnight work.  Programming Language: Shell, SQL, PL/SQL, Java/JDBC  Perform database configuration, installation, maintenance, monitoring, tuning, performance, back-up/restore, capacity, and resource planning.  Wrote tools to automate the dba tasks for table partition maintenance and cleanup, data purging, RMAN Backup, export, batch ETL processing, object analysis, and event notifications.  Problem solving : resolve application code bottlenecks, bugs, or functionality problems   Develop, document and enforce application database software safety standards , rules, dba group templates, and procedures.  Operating Systems: Sun Solaris SPARC Unix, Linux  Oracle Database: Oracle 11, 10gR2, 9iR2  Oracle DB Migration and Patching: one off, Patch, CPU patches, custom patches ,  Performance quality: Tuned sql and PL/SQL written by developers to prevent/resolve production bottlenecks (parsing, buffer gets/hits, etc), using oracle explain plan, auto trace, statspack, quest tools. DBA Tools used: Quest Toad, SQL , SQL Plus  Team Communications: MS word, outlook, xcel tools. Set up group/team meetings. Weekly checkpoint status meetings. Daily job briefing with teams and staff as required to maintain or adjust the agenda according to needs of business. Education Smith and Solomon Commercial Driver Training in CMV Smith and Solomon Commercial Driver Training - Linden, NJ June 2011 to December 2013 Bachelor's in Computer Science and Information Systems Thomas A. Edison State College - Trenton, NJ Commercial Driver's License (CDL) Class A Expires: July 2022 State: PA Endorsements: T (Double/triple trailers) - X (Tank + Hazardous) Skills Driving, Driver, Management, fast learner, training Assessments Truck Driving Skills: Safety and Compliance — Expert August 2019 Measures a candidate's knowledge of principles and methods for moving goods by road and ability to safely control operations. Full results: https://share.indeedassessments.com/share_assignment/rxibjb32paxvblkd Vehicle Maintenance — Expert August 2019 Measures a candidate's knowledge of general vehicle maintenance inspections to complete minor repairs. Full results: https://share.indeedassessments.com/share_assignment/zsreqsjz9t21fqtb Delivery Driver — Highly Proficient August 2019 Interpreting instructions, reading maps, and solving problems. Full results: https://share.indeedassessments.com/share_assignment/j4ekkxbwsxtrjd9l Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Skills:  Pre-trip, Post-trip safety inspection (PTI), In cab, air brakes, tug test, outside tractor, trailer  Hook up trailer and drop trailer  Sliding tandems and fifth wheel, load balancing and securement  Verify and complete required documentation and reports  Maintain accurate daily logs  Comply with hazardous material regulations and procedures  Use Smith System when driving  Customer Service and Safety is number one concern to me  Defensive Driving techniques - Smith System being proactive to prevent violations and points.  CSA score awareness and Compliance adherence training  No Criminal record, No Drugs/Alcohol, No moving violations    September 2013 Completed 40 hour Driving Refresher course Smith & Solomon Commercial driver training 40 hour, 1 week refresher course, tractor- trailer yard and road skills, classroom FMCSA, logs, safety  December 2012 Completed 40 hour Driving Refresher course Smith & Solomon Commercial driver training 40 hour, 1 week refresher course, tractor- trailer yard and road skills, classroom FMCSA, logs, safety  New Jersey CDL Class A with Hazmat, Doubles, Tanker endorsements (HNT) - June 11 2012  Graduated from Smith & Solomon Commercial driver training school Linden, NJ June 11 2012  Attended Smith & Solomon Commercial driver training in Linden, NJ from May 2011 to June 2012, on a part time and full time basis.  Driver refresher course included classroom, yard skills, on road skills in live traffic: Routes US Rt. 1 & 9 in vicinity of Linden, and city driving practice within urban city areas of Carteret, Linden, Woodbridge, and Rahway, NJ
Database_Administrator
SQL Database Lead SQL Database Lead SQL Database Lead Duluth, GA I am energetic, resourceful, flexible, adaptable and seasoned IT professional with over 7 years of distinct  blend of management and technology experience with deep understanding of the strategic value of  business metrics, analytics and transformation of decision making to improve revenue, minimize  expenditure and increase profit. I have lead and assisted technology teams through the design and  implementation in Database Administration, Development and Business Intelligence (BI) Engineering.  Devotion, accountability, completing tasks on time, being personable, and a well-traveled individual who  enjoys working with colleagues from diverse cultures are my forte. Work Experience SQL Database Lead AMTRAK - Atlanta, GA June 2015 to January 2018 Accomplishments included:  • Joined Amtrak SQL team with over 1100 databases in over 100 instances. Worked with Middleware, Internet Information Services (IIS), IBM and Enterprise Data Warehouse in  consolidating servers and removing old/unused databases.  • This reduced the no. of databases to under 600 on 20 instances in 180 days and saved $300,000 in FY2017    Duties included: SQL Database Administrator IBM - Dubuque, IA May 2011 to May 2015 Accomplishments included:  • Increased efficiency 25% by providing optimum database performance with efficient backup and restore processes in 30 days of being hired  • Helped save IBM $200,000 in application support, management and procurement costs in FY2014  Duties included:    • Provided on-call 24/7 support on a rotational schedule and experienced in monitoring of database  availability and performance, Maintenance Plans for Database backup and recovery on production servers  • Experienced with working on multiple MS SQL 2000, 2005, 2008 RDMS, 2008 R2 and 2012 and various storage mediums (SAN, disk array, local)  • Responsible for Disaster Recovery and High Availability Planning such as SQL Server  Replication, Log Shipping, Database Mirroring and AlwaysOn, Database Maintenance, Backup and Recovery, Migration, Upgrade and Security Management operations  • Used ITILv3 SCCD ticketing systems to coordinate incoming incidents, change and service  requests for business needs, script or query executions and historical library of deployments and snapshot reports  • Worked closely with Management, Business Teams, Software Engineering Leaders, and Database Administrators and Developers to plan catalog data improvements so as to maximize  customer improvement impact using both Quantitative Analysis and Business Judgment SQL Database Administrator IBM - Dubuque, IA 2011 to 2015 Installation, Configuration, System Analysis, Development, Implementation, Testing,  Maintenance and Support of SQL Server 2016/2014/ 2012/2008/2005 and ensuring we meet  Recovery Point (RPO) and Recovery Time Objectives (RTO)  • Experienced in Database administration activities for Security such as creating logins, users, roles, and assigning permissions, as well as performing administrative tasks such as High  Availability, Disaster Recovery, Database Backup and Recovery procedures which includes  Clustering, Replication, Mirroring, Log Shipping, training on AlwaysOn Availability Groups and AlwaysOn Failover Clustering, and support  • Headed capacity planning, sizing and database growth projections, and scheduled Full and Transactional log backups for the user created and system databases in the production  environment using the Database Maintenance Plan to reorganize indexes, re-index and update the index statistics on production databases  • Documented processes for installations, clustering, availability group setup, and patching and experienced in the provision and designing tools to assist in the management of databases  (including updates and upgrades) and transaction-processing environment  • Experience with working on multiple MS SQL 2005, 2008 RDMS, 2008 R2, 2012 and 2014  various storage mediums (SAN, disk array, local) and used ITILv3 ticketing tools such as Incident/Problem/Change management in a process driven environment  • Provided on-call 24/7 support on a rotational schedule and performed day to day DBA activities  such as monitoring SQL Server health, job status, addressing user requirements  • Took responsibility of maintaining the SQL Server instances to ensure software is properly  installed, security patches were applied and upgrades were done and was involved in troubleshooting various database server issues to free up log space, update statistics, configure  number of locks, create databases and match their data, log patterns with contingency. Customer Service Representative TELEFORMIX - Itasca, IL October 2008 to May 2011 • Answered over one hundred calls a day  • Contributed information on club and services for the customers  • Placed orders for customer for mail only merchandise Computer Operator I SCHOLASTIC BOOK CLUB INC - Jefferson City, MO June 2000 to October 2004 • Provided data entry and processed reports for various departments  • Experience with IBM AS400 System  • Managed IBM computer equipment  • Performed daily and weekly backups of Information Systems using backup tapes system Education Bachelor of Fine Arts in Visual Communications in Video and Animation Production INTERNATIONAL ACADEMY OF DESIGN - Chicago, IL Bachelor of Science in Computer Information Systems in Computer Information Systems LINCOLN UNIVERSITY - Jefferson City, MO Skills Sql Dba
Database_Administrator
Consulting Senior Database Developer Consulting Senior Database Developer Consulting Senior Database Developer - PIMCO Irvine, CA Work Experience Consulting Senior Database Developer PIMCO - Newport Beach, CA July 2015 to May 2019 - Newport Beach, CA July 2015 - May 2019  A global investment management firm with a focus on preserving and enhancing investors' assets.    Consulting Senior Database Developer  Added Strategy tagging to Proteus Risk Analytics application. Designed and created system for Risk Outlier tracking. Enhanced User Data Configuration (UDC+) applications and reports.  • Created Proteus Strategy Package combining 5 data sources rolling up to 7 levels of strategy.  • Refactored Hedge Share Class report procedure converting complex temp table DML into SQL.  • Created system to create UDC+ tables, audit, triggers, and sequences from the front end.    Consulting Senior Database Engineer  Led tech team that analyzed production database and reduced size by 45 TB. Identified tables to decommission, tables to partition and archive to history. Worked with application teams to get  approval and sign-off of plans and schedule and to implement in production after full testing.  • Created system to track weekly size of production database to identify largest growth.  • Converted 2.5 TB covariance matrix table to partitioned Index Organized Table with compression.  • Participated in Oracle Big Data Appliance Proof of Concept. Senior Database Developer/Analyst Liquidnet - New York, NY July 2011 to June 2015 Liquidnet - New York, NY July 2011 - June 2015  Global institutional trading network. Connects the world's leading asset managers to one of the largest pools of liquidity.    Senior Database Engineer/Analyst  Designed, data modeled, configured, and developed Global Reference Database (GRDB) used and the MDM single source of reference within Liquidnet, improving matches in the trading systems and increasing trades and revenue.  • Imported reference data feeds from multiple vendors, processed and cleansed data, served data via services.  • Extended processing to add new asset classes (Warrants, Fixed Income), new data and advanced calculations.  • Designed and Developed advanced SQL and PL/SQL packages, and UNIX scripts to support data feeds.  • Analyzed queries and optimized performance using indexes and partitioning. Development Manager - Architect Thomson Reuters, Lipper - Denver, CO August 2004 to July 2011 Denver, CO August 2004 - July 2011  Leading global provider of business information to financial, legal, tax & accounting, healthcare, science and media markets    Development Manager - Architect  Progressed through increasingly responsible positions, culminating in responsibility for high growth flagship product  Lipper for Investment Management. Lead teams of up to 10 including a mix of local reports and offshore resources.  Manage ETL and data replication for several systems to support product database development for web services.  • Led 15 Oracle releases for Lipper Access Platform with a focus on streamlining processes and enhancing cross- functional collaboration. Maximized constrained resources and consistently beat aggressive deadlines.  • Enhanced performance for replication and queries price table with 1B rows. Developed partitioning standards  and processing and established global partitioned indexes for alternate query paths for fast performance.  • Created user-focused query tools that allowed non-technical users in research, content management, and quality assurance to access product database.  • Revised Multex data load to slash run time from 4+ days to just 1 hour.  • Drove motivation and team collaboration by establishing open communication across culturally diverse team. Database Administrator Jones Cyber Solutions - Centennial, CO March 1999 to April 2004 Centennial, CO March 1999 - April 2004  Software provider specializing in communications, entertainment, and education industries    Database Administrator  Maintained database environments for 4 web-based applications and worked with developers to develop effective code  improvements. Ensured high performance and functionality through consistent performance tuning and development of data models. Resolved all issues related to imports/exports, archives, backup, restore, and data reconciliation.  • Significantly enhanced performance of online education product by converting data from MySQL to Oracle  schema. Wrote scripts to convert data types. Handled loading of large data sets.  • Automated database administration tasks using UNIX shell scripting. Avoided need to hire additional staff for support and expedited response time for IT requests.    TECHNOLOGY PORTFOLIO  Databases: Oracle 7 through 12c, MySQL, PostgreSQL  Oracle Tools: SQL*Plus, PL/SQL, Exadata, Compression, CDC, Streams, Partitioning, RAC, Developer, Enterprise  Manager, SQL*Loader, Import/Export, Log Miner, Application Server, RMAN, Performance Pack  Design Tools: Toad, ERWin, Oracle Designer, Visio, Power Designer  Data Warehouse Tools: Oracle Discoverer, Oracle Express, Oracle Financial Analyzer  Languages: Shell Scripts, PL/SQL, XML, HTML, C/C++, Excel Education BA in Communication Oakland University - Rochester, MI MS in Computer Science University of California - Santa Barbara, CA Skills CVS (Less than 1 year), Git (Less than 1 year), Linux (10+ years), SDLC (Less than 1 year), UNIX (9 years) Additional Information Methodologies: Software Development Lifecycle (SDLC)  Source Code Management: Git, SVN, CVS  OS: Linux, Solaris, Unix, Windows
Database_Administrator
Database administrator Database administrator New Orleans, LA Work Experience Database administrator LOUISIANA NATIONAL GUARD - New Orleans, LA December 2015 to Present • Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.  • Work as part of a project team to coordinate database development and determine project scope and limitations.  • Establish and calculate optimum values for database parameters, using manuals and calculator.  • Test programs or databases, correct errors and make necessary modifications. hostess Deanies - New Orleans, LA January 2018 to May 2018 • Greet guests and seat them at tables or in waiting areas.  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.  • Answer telephone calls and respond to inquiries or transfer calls. Hostess OLIVE GARDEN - Austin, TX March 2014 to July 2015 • Greet guests and seat them at tables or in waiting areas.  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.  • Answer telephone calls and respond to inquiries or transfer calls. Education DELGADO COMMUNITY COLLEGE - New Orleans, LA Skills CUSTOMER SERVICE (2 years), DATA ENTRY (3 years) Certifications/Licenses Louisiana responsible vendors license March 2018 to March 2022 Additional Information • Open table  • Data entry  • Customer service
Database_Administrator
Business Lead Business Lead Business Lead - Best Buy Co Results driven visionary leader seeks a promising opportunity that will enable her to leverage her 20 years of experience in Business Development and Software Engineering Management.  Strong leadership skills along with proven ability to multi-task, work under tight deadlines. Excellent communications, collaboration skills with powerful influential leadership to handle cross-functional work. Work Experience Business Lead Best Buy Co April 2018 to Present Business Process Architecture, Re-engineering Business Process Design, Best practices    Business Process architecture work to streamline processes in Market and consumer insights team along with data architecture enabling analytics team to access data needed for analytics as part of Transformational office.    ? Responsible for process re-architecture for Market and consumer insights team at Best buy.  ? Responsible for data design and architecture enabling Market and Business Intelligence team to generate metrics.  ? Streamlining Business Intelligences processes along with data integration  ? Managing and producing KPIs for enterprise analytics leadership. Technical Manager Best Buy Co October 2016 to April 2018 Enterprise Analytics, Data Architecture, and Analysis for Enterprise Analytics    Enterprise Analytics team provides information required to make key decisions in best buy with Analytics done using data in Best Buy Systems.    ? Responsible for generating Key KPI's for weekly reporting and support leadership with Data Analysis required on Key KPI's.  ? Responsible for providing data for Marketing Mix Models, which is used in making key decisions for Marketing spend in Best buy  ? Responsible for automation of Marketing Performance review KPI's.  ? Responsible for process re-architecture of Enterprise Analytics team enabling 75% process efficiency. Program Manager Best Buy Co December 2010 to October 2016 Operational Data Store for CDC    This initiative was to set up for Operational Data store for the Mobile computing department of Best buy to enable business stakeholders and internal development team to house data and build internal reports.    ? Responsible for identifying Funding, identifying approach along with initiation of the project, conducted the requirements sessions for each module to identify and scope each module.  ? Responsibilities included defining Project Charter, project planning, budgeting and coordinating cross-functional IT and Business teams, managing risks, issues and reporting project status to management.  ? Responsible for handling delivery for multiple programs and coordinating with multiple teams for resource timelines budget and delivery.    Program Manager: Best Buy Mobile Corp to Store Efficiencies  This initiative was to improve the corporate efficiencies that support store demands on inventory on a $2M as budget.    ? Responsible for initiation of the project, conducted the Blue-SKY sessions for each module to identify and scope each module.  ? Facilitated the cost benefit analysis with the Business owners and got approval for the $ 2 Million budget for 2012(FY13).  ? Responsibilities included defining Project Charter, project planning, budgeting and coordinating cross-functional IT and Business teams, managing risks, issues and reporting project status to management.    Project Manager: Best Buy Mobile Beast Portal/In Store Efficiencies  Tools/Methodology - Version One, Agile Scrum.    This initiative was to create a tool which would serve as one-Stop-Shop for the store associates to look up for all the information regarding customers/systems in best buy mobile. This tool makes the store associates about 40% more productive in comparison to using the tools that existed prior to this.    ? Worked with Product Owner and Development Team in assessing and managing Scrum artifacts.  ? Coordinated Scrum events (sprint planning, sprint review meetings). Managed the Scrum process and removed impediments from the development team's path.  ? Maintained ongoing communication with senior management, customers, and other stakeholders regarding project status.  ? Participated in front-end project cost-benefit and return-on-investment analyses.  ? Presided over end-of-project reflection meetings as part of continuous improvement initiative.  ? Managed projects that used remote, offshore software development teams.    Project Manager: Best Buy Mobile Loaner Phone tool  Tools/Methodology - Version One, Agile Scrum.    This tool was developed for the After Care and services team of Best buy mobile, which enabled the store associates to keep track of all the phones that were loaned to customers while their phone was being serviced by Geek Squad or Mobile associates. This was a major success since prior to this tool the loaner phones details were maintained in a paper copy at every store. This got very good appreciation from the retail.    Responsibilities:  ? Responsible for the delivery of this tool, this project was executed in agile worked along with the 'ISE' team in 2 weeks iterations to the delivery of the tool.  ? The pilot for the Loaner phone was 200% successful as the news of this tool spread like wild fire and about 100 stores were using when we had released the tool to only 24 stores.  ? This tool was used to create 30000 entries within one month of release of the tool.  ? Excellent Feedback from Store employees    Project Manager: Best Buy Mobile Cloud Computing  This initiative was to set up a Cloud environment using the Amazon cloud services for hosting 6 applications, which were developed in best buy mobile. This was used as a proof of concept for setting up Best Buy Cloud environment    Responsibilities:  ? Responsible for setting up the Cloud environment and hosting all the applications in the cloud environment and once the applications were set up and handing it over to the production support team. Lead Business & Senior Systems Analyst Best Buy Co November 2007 to December 2010 Project Name: Best Buy Mobile  Environments - MS Project, ER Win, Visio and Teradata.    The software division of Best Buy mobile supports business decision-making thereby enhancing mobile sales and has increased the market share from 1% to 4% in the past two years.    Responsibilities:  ? Lead the business analyst team in gathering requirements from mobile businesses and Carriers.  ? Analyzed requirements and generated reports for Best Buy mobile.  ? Designed reports for directors and VPs for business decision-making.  ? Received 'Above and Beyond Award for 2010' Data Administrator Target Co May 2006 to November 2007 Project Name: Red Rock/Domain: Pharmacy.  Environment - Oracle, SQL Server, MS- Access, PDX, ER Win, Visio and Clarity    The Project replaced the current PDX reporting with a robust Target pharmacy processing system.  Responsibilities:  ? Maintained 4 database instances and coordinated data base activities.  ? Coordinate administer, and support activities related to data design and solution.  ? Responsible for all database activities like table changes, code migrations, creating users, compiling forms and batch programs and trouble-shooting issues.  ? Worked with data modeling studies for detailed models based on business requirements.  ? Participate in the development and maintenance of data architecture, data management standards and conventions, data dictionaries and data element naming standards for multiple computing environments.  ? Designed and developed data generation tools as utilities for the team.    Project Lead: Analytical Data Warehouse Test Strategy  Environment - UNIX, Tandem, DB2  The project standardized the testing strategies for Analytical data warehousing.  Responsibilities:  ? Responsible for complete lifecycle of the project including planning, execution, progress monitoring and closure.  ? Managed the resources to meet project deadlines, post-production roll-over and support.  ? Developed excellent infrastructure for team work and facilitated a co-operative culture.  ? Identified and implemented continuous improvement programs to enhance performance. Database Architect Best Buy Co October 2004 to May 2006 Contract)- Geek Squad DW Operational Reporting/ Domain: Retail  Environment - Teradata, Informatica and Business Objects    The Project implemented Best Buy Financial Reporting by integrating the revenue reports of Geek Squad, a service arm of Best buy. Report generation was done using Business Objects on Teradata.    Responsibilities:  ? Analysis, Design, Modeling and implementation of Database structures using Teradata.  ? Verified database designs meets requirements, including data volume, frequency needs, and long-term data growth.  ? Assisted in determining the cross-application data standards, data distribution standards and tuning strategies.  ? Reviewed database deliverables during development to ensure quality and trace ability to requirements and adherence to all quality management plans and standards.  ? Identified cross-area issues and resolved them through team effort.  ? Participated in quality management reviews.    Data Analyst (Contract)- Daily Business Tracker  Environment: SQL Server, Teradata, MQ Queue, Informatica and Business Objects    The project enabled point of sale data to be available for financial reporting near real time. The data was sent using MQ queues to SQL server and Teradata marts.  Responsibilities:  ? Conceptualized the data requirements and structure for the application by working closely with designers, technical architects, customers and end users.  ? Responsible for Database design and development of application data structure.  ? Verified the database design against the requirements, including data volume, frequency needs, and long-term data growth.  ? Reviewed the database deliverables during development to meet the requirements.  ? Ensured trace ability and adherence to all quality management plans and standards.  ? Facilitated programmers and administrators in understanding the requirements and designs. Database Architect & Functional Consultant - Gemini-Entry Capacity Transco January 2001 to April 2005 Environment: Oracle 8i, Rational Data Modeling, Rational clear quest and PL/SQL    Transco provides multiple Auctions for selling Capacity, which needs to enter, be balanced and exit Transco pipelines. This functionality was automated using Gemini system, which replaced the existing RGTA and AT Link Two tier systems.    Responsibilities:  ? Analyzed and Gathered Requirements to build Gemini (Three Tier) from RGTA (Two Tier).  ? Designed Entry Capacity Product Functional Framework for Gemini.  ? Assisted a 5-member Functional team that managed a group of 200 members.  ? Functional consultant for Gemini Entry Capacity team responsible for the Functional Design.  ? Lead a team of 40 members in a project.  ? Participated in complete Life cycle activities of the Project from Inception (Onsite) till Go Live.  ? Performed estimation of Entry capacity both by WBS and FP.  ? Modeled, Designed and Implemented the Physical Database architecture for Entry capacity.  ? Administered 7 database instances in parallel as a Project DBA.  ? Designed and coordinated batch process (Job Scheduling, Scripting, batch programming)  ? Monitored the performance of the system during development and maintenance.  ? Setup the Environments and coordinated with the UNIX team and Administrative team.  ? Designed and developed POC and implemented successfully bulk upload using Oracle Queues.  ? Received Client Appreciation for the Proof of Concept. Database Architect PEPSI Co - Valhalla, NY March 2004 to October 2004 Contract) - Parts Reimbursement  Environment: Oracle 9i, PL/SQL, J2ee and Business Objects    The reimbursement of Pepsi Outlet expenses is done online using the Pepsi tracking system.  The project automated manual data feed into auto scan facility. I designed and implemented the backend architecture and database design.    Responsibilities:  ? Coordinated with Functional Leads, technical architect, and application designers to construct the data requirements and structure for the application.  ? Modeled and designed the application data structure, storage, and integration.  ? Modeled Database diagrams and built physical database.  ? Updated logical and physical database designs.  ? Generated, configured, and optimized the performance of the databases.  ? Supported the efforts of the test lead and deployment lead to plan, manage, and deploy the application.  ? Operated the database and assisted with Production Support.  ? Documented benchmarks and procedures needed to optimize performance. Ensured that all guidelines  ? Received Feather in my Cap award of excellence for the project Programmer - Demand Forecasting Migration Allied Signals - Phoenix, AZ September 1997 to January 2001 Environment - MS-Access, Oracle 7.3.1, PL/SQL  Allied Engines forecasts the demands of the engine parts by analyzing historic demand data. This forecasting is done at the end of every year for the consecutive year. Manual forecasting was replaced by MS-Access. In turn was migrated to Oracle due to increase in data volume.    Responsibilities:  ? Studied Business requirement for demand forecasting and arrived at Technical Architecture.  ? Scripted in Unix and PL/SQL the core logic of Demand Forecasting  ? Implemented and Supported at client site during User Acceptance Testing  ? Received outstanding Performance appreciation for the project by Allied Signals. Education Master's in business administration in Education Capella University Master of Science in Software Engineering Birla Institute of Technical Sciences Master's in business administration in business administration Capella University Master of Science in Software Engineering Birla Institute of Technical Sciences - Pilani, Rajasthan Bachelor of Science in Computer Science Madras University - Chennai, Tamil Nadu Skills ARCHITECTURE, DATA ARCHITECTURE, INFORMATICA, POWER BI, SPLUNK
Project_manager
Oracle Database Administrator Oracle Database Administrator Exadata DBA Mechanicsburg, PA Work Experience Oracle Database Administrator Department of Health and Human Services, Commonwealth of PA July 2005 to Present Independent consultant placed through contract with Unisys  Database Security:  1. User privilege management.  2. Making database security settings compliant with IRS and CMS auditing standards.  3. Configuring database accounts for use with CyberArk.  4. Implemented network data encryption (encrypted data in motion).  5. Implemented Transparent Data Encryption (TDE) to protect data at rest. Wallet management.  6. Implemented export encryption.  7. Implemented backup encryption.  8. Implemented Oracle Data Redaction.  9. Attended on-site hands-on workshop conducted by Oracle ACS on Oracle Database Vault.  10. Did a proof of concept to implement Oracle Database Vault.  11. Implemented VNCR to prevent instance cross-registration.  12. Setup database auditing. This has proven useful in identifying DBAs who made changes to databases and then forgot about it.  High Availability:  1. Implemented Oracle RAC, ASM, GI on Windows and Linux.  2. Convert non-RAC databases to RAC.  3. Implemented Oracle Data Guard (physical and logical).  4. Implemented Heterogeneous Data Guard between Windows and Linux.  Backup, Recovery:  1. RMAN backup to EMC Data Domain using BOOST to optimize backup speed.  2. Performed TSPITR and DBPITR several times to recover accidentally deleted data.  3. Database cloning.  4. Export/import (conventional and Oracle Data Pump).  Database Upgrade and Patching:  1. Upgraded databases from 9i to 10g, 10g to 11g, 11g to 12c and from 12c to 18c/19c.  2. Applied patches to databases as required.  3. Performed rolling upgrades to minimize downtime.  4. Applied patches in rolling manner to minimize downtime.  5. Converted non-CDB databases to CDB/PDB architecture.  Database Migration:  1. Migrated databases from local data center to remote data center using Data Guard, export/import/cloning.  2. Cross-platform TTS.  Database Monitoring:  1. Setup different versions of Oracle Enterprise Manager/Grid Control/Cloud Control up to 13c to monitor various versions of databases.  2. Configured OEM to generate alerts for various OS and database events.  3. Upgraded and patched OEM as new versions were released.  4. Reviewing AWR/ADDM/ASH reports when performance issues were reported by OEM.  5. Alert log monitoring.  SQL and PL/SQL:  1. The nature of DBA job is such that work with SQL and PL/SQL is unavoidable. I work extensively on these languages as and when required like when performance tuning, writing triggers, stored procedures, developing database utilities, debugging code written by large team of developers of varying skill levels.  Shell Scripting:  1. Developed Linux shell scripts and Windows batch files to do backup, exports, manage ADR data and numerous other utilities.  Hand-on Workshops Attended:  1. Oracle 12c DBA training  2. Exadata hands-on workshop  3. Monitoring and managing Exadata through 12c Cloud Control  4. Exadata cellcli tool  5. Oracle Golden Gate  6. 4-day Oracle RAC conducted by Oracle  7. 2-day Oracle Streams conducted by Oracle  8. 4-day Data Guard conducted by Oracle    Infrastructure:  1. Identified database connectivity issues with firewalls.  2. Identified connection pools dropping because of inactivity timers.  3. Configured keep alive.  4. Managing ASM diskgroups.  5. Managing ASM disks.  6. Managing clusterware, adding nodes to cluster, removing nodes from cluster.  7. Install Linux and configure server for install of Oracle server software and OMS.  8. Perform variety of OS (Linux) activities like identifying and fixing issues with performance, accounts, file permissions etc.  Working with Oracle Support:  1. Work extensively with Oracle support to resolve most complicated issues.  2. Have identified several bugs in Oracle server software over the years.  License Compliance:  1. Worked with Oracle license audit group to identify deficiencies in the license compliance.  2. Identified weakness in Oracle license compliance checking queries which were incorrectly identifying installed Oracle options.  3. Developed a very good understanding of Oracle licensing policies, both on-premises and cloud based products.  Working with Peers:  1. I have trained my peer DBAs to develop a greater understanding of inner workings of Oracle server software, Oracle client installs and various DBA activities. This is done through one-on-one sessions, hands-on help and e-mail help.  2. Many times, work involves working with other teams like Network, Firewall, Server Admins. I can communicate with them using their terminology. Contract DBA Deloitte Consulting - Harrisburg, PA December 2000 to June 2005 Client: Department of Health and Human Services (formerly Department of Public Welfare), Commonwealth of Pennsylvania  Deloitte Consulting designs and implements large projects for various state agencies across the Commonwealth of Pennsylvania.  Data Modeling:  1. Logical and physical data modeling using Erwin.  2. Interaction with application teams to understand the business requirements.  3. Translating the business requirements into logical and physical data model.  4. Get the data model approved by the client.  5. Implement the physical data model in the database.    Capacity Planning:  1. Database server capacity planning.  2. Database growth projection based on past growth.    Database Management Throughout Application Lifecycle:  1. Code deployment from development to integration test to acceptance testing to production.    Performance Tuning:  1. Tuned various queries to perform optimally either via a rewrite or hints.  2. Optimized PL/SQL code to minimize PL/SQL usage.    Database Feature Usage To Help Optimize Applications:  1. Suggested the use of Fine Grained Access Control (aka Virtual Private Database) to maintain user role based access to consumer data. This feature is still being heavily used.    Database Consolidation:  1. Consolidated several application databases into a single database thus reducing the server resource requirements. This was done across all environments from development to production. The task was completed in 3 weeks and earned high praise from the client as they did not have to invest in extra servers to handle the increased workload. Oracle DBA Infotech Consulting Inc - Mechanicsburg, PA July 2000 to October 2000 Mechanicsburg, PA  I performed the task of Oracle Apps DBA on projects and in evaluating new versions of Oracle database server and other products like Oracle Application Release 11 and 11i. I worked on various web related technologies including XML, HTML, JAVA for front end, JAVA and PL/SQL for middle tier and databases for back end. I worked on these technologies under Windows NT and Sun Solaris (SPARC) platforms.    I also worked on setting up DNS server for the corporate web site, Apache web server, Apache Jserv, qmail and NcFtp under Red Hat Linux 6.0. In addition, I learnt basic CISCO router configuration to establish a web and network security policy using access lists and NAT features of CISCO. I also used Webload from RADView to determine a web site's capability to perform under simulated load.    Duration: August 1999 to December 1999  Project: Construction Management System  Sub contract: CTA, Topeka, KS  Job Title: Oracle DBA  Client: Kansas Department of Transportation  Worked as Oracle DBA on the KDOT CMS project. The KDOT uses CMS to track all aspects of construction including contracts, materials and utilities. The CMS tables resided on Mainframe (MVS) under DB2. The project involved setting up Oracle replication between Oracle 8i Lite and Oracle on OS/390. The front end used JAVA to manipulate Oracle 8i Lite tables and then, using advanced replication, these were replicated to the main Oracle database.  I created the logical data model from a reverse engineering of DB2 database, transported this logical model into Oracle 8i (on OS/390) as a physical database and setup Oracle Transparent Gateway for DB2. Setup the replication between Oracle 8i server and Oracle 8iLite. This enabled the client side JAVA application to work on a subset of data. The proof of concept demo was based on creating the front end application both in VB and Visual Café to allow the client to make a choice. I earned appreciation from the project manager and project team for help in creating VB and JAVA screens. Oracle Developer July 1998 to July 1999 Electronics Design and Development Engineer Yale University - New Haven, CT July 1984 to June 1998 New Haven, CT  Yale customizations to Banner 2000 forms, design of new forms as per user requirements, preparing custom reports, writing back end PL/SQL programs and solving end-user problems regarding existing forms and reports.    From July 1984 to June 1998:  Worked as Electronics Design and Development Engineer for various companies in India. Started working as Senior Technical Assistant and progressively, moved to position of Deputy Manager for IS&T Division of Bechtel India office. Education Bachelor's Skills DBA, Oracle Dba
Database_Administrator
Wing Administrator Wing Administrator Wing Administrator - Civil Air Patrol, Connecticut Wing East Haddam, CT Work Experience Wing Administrator Civil Air Patrol, Connecticut Wing - Middletown, CT August 2015 to Present full-time  The Civil Air Patrol is a volunteer organization that functions as part of the Unites States Air Force Auxiliary. As the Wing Administrator I am responsible for all the bookkeeping and budgeting for each of the individual squadrons  located within the states of Connecticut and Rhode Island. My position also includes a great deal of project  management, as well as a strong attention to detail and financial auditing.  Additional Responsibilities: general office administration, technical support, website maintenance, grant coordination, and staff meeting minutes. Bookkeeper, part-time Sound Medical IT Solutions, LLC - East Haddam, CT June 2009 to Present Sound Medical IT Solutions is an IT service provider for medical and dental professional offices. The business offers  managed services for monitoring systems, hardware and software upgrades, and project management services to our  clientele. Currently employed part-time at Sound Medical IT Solutions, LLC, I am responsible for the bookkeeping  functions of the business.  Additional Responsibilities: Customer service, technical support, and sales and use tax filing with the State of Connecticut. Operations Administrator/Board Appointed Secretary, part-time Point O' Woods Association, Incorporated - South Lyme, CT July 2014 to August 2015 Point O' Woods Association is a home-owners association comprised of over 400 seasonal and year-round properties.  It operates as a quasi-municipality under the direction of an appointed Board of Governors. I was hired as the Operations Administrator for the newly erected administrative office. Serving as a single point of contact for the board  members and residents alike, my job entailed a great deal of administrative work, as well as process development. As  the board secretary, I was also tasked with meeting minutes and agendas. During my employment there, I designed and implemented a Microsoft Access database to track property owner details and association assigned registrations.  Additional Responsibilities: Digitized records, website administration, assistant to the Treasurer, designed and edited  association newsletter. Manager, part-time Computer Troubleshooters of East Lyme, LLC - Niantic, CT September 2007 to March 2009 Computer Troubleshooters operated as a computer repair storefront, servicing walk-in customers, on-site customers, as well as commercial clientele. As the shop manager I was responsible for the storefront, the cash register, and the  technicians. I designed and maintained the Microsoft Access database responsible for all point of sale transactions.  Additional Responsibilities: Sales, marketing, and advertising; customer service and support; scheduling technicians  and approving payroll; computer troubleshooting, maintenance, and repair; invoicing clients as well as ordering parts;  project management. Database Administrator/Account Manager, part-time Performance Programs, Incorporated - Old Saybrook, CT September 2000 to July 2008 Performance Programs is a Human Resources consulting company that provides employee and performance  assessments. As an account manager with Performance Programs, I was responsible for one of the larger accounts that  required maintenance and customization of a Microsoft Access database utilized to track customer-review driven  commission reporting. This position required detailed data-entry, as well as numerous ad-hoc reporting requests. I was  instrumental in streamlining the data-entry and reporting processes, as well as customizing the database functionality, enabling the prompt delivery of information to the client.  Additional Responsibilities: Managed and maintained various client project specific databases, general office  administrative activities, assisted with website maintenance.    (cell) 860-262-0462 • (email) pwalters.photo@gmail.com  8 Orchard Road, East Haddam, CT 06423    SOFTWARE EXPERIENCE  Working knowledge of a vast array of software programs, including but not limited to: Microsoft's Office Suite  (experienced with Access); QuickBooks; Adobe Product Suite, including Acrobat, Photoshop, and Lightroom; Google  Product Suite; and various web design platforms, including WordPress and Dreamweaver.    SKILL STRENGTHS  Nearly twenty years of experience within the Information Technology field, coupled with administrative and bookkeeping skillsets.  Self-starter, forward thinking, able to work with little direction.  Exceptional customer service skills, extremely organized, and detail oriented.  Dedicated and proficient employee, fast learner, and eager to lend a hand wherever needed.  Excellent troubleshooting, problem solving, and research abilities. Education Certificate of Completion in Comprehensive and Advanced Photographic Programs Rhode Island School of Photography - Providence, RI September 1991 to June 1993
Database_Administrator
MIS Director/Homeless Management Information Systems Database Administrator MIS Director/Homeless Management Information Systems Database Administrator MIS Director/Homeless Management Information Systems Database Administrator - Community Alliance for the Homeless, Inc Memphis, TN A highly motivated and skilled professional, seeking career advancement within a dynamic, high growth  organization that welcomes fresh ideas, initiative, dedication, and experience; demanding excellence in  consistently meeting business objectives and exceeding expectations.    PROFICIENCIES  • Database Administration • Database Security  • Assessment Building • Regulatory Adherence to Policy & Procedures  • Team & Project Leadership • Contingency Planning  • Budgeting • Contract Negotiations  • Staff Management • Data Quality & Integrity Work Experience MIS Director/Homeless Management Information Systems Database Administrator Community Alliance for the Homeless, Inc March 2010 to Present formerly Partners for the Homeless) Mar 2010 - Current Network Administrator CVM - Memphis, TN August 1999 to February 2010 Major Functions: Spearheaded community-wide goals and the implementation of ending  homelessness across Memphis and Shelby County in partnership with both city and county  Mayors while facilitating a city-wide reporting tool in compliance with HUD and outcome  funding measures.  • Manage the data collection and analysis reporting for over 130 homeless-specific housing,  services, shelter and support assistance organizations and projects federal funded in excess of  $12.7mil to provide the required information needed to assist in solving the community's  homeless inflow and outflow.  • Created policies and procedures statewide, produce memoranda of agreement partnering  organization and end user for the system.  • Negotiated contracts with software/hardware vendors, managed provider relations, system  administration, and technical support.  • Train, certify, and oversee technical support and help desk system for 225 end users, directors,  and project management staff for 75 projects.  • Hire and manage staff to support the mission of ending homelessness.  • Complete budget and contract compliance (telecommunications, management information  system, help compliance site, website).  • Ensure city-wide data quality integration, reporting (federal, state, & local), and evaluation of current and new modules within HMIS.  • Managed Community Voice Mail for the Homeless (CVMH) system and increased participation  in the overall mission to connect people experiencing homelessness too much need support  networks and family by adding 150 users, and 25 software modules needed to grow metrics and funding.  • Provide nationwide HMIS guidance to outside Continuum of Care entities, participating in national conferences, regional and local calls, and reporting maintenance for aggregate data for  initiatives within the United States Interagency Council on Homelessness.  Apply for yearly funding opportunities, writing grants necessary for continued operations.    1  (901) 634-1744  Tanyce@bellsouth.net  6770 Seven Valley Dr.  Memphis, Tennessee, 38141 MIS Site Manager Bally's Saloon & Gambling Hall - Robinsonville, MS May 1995 to July 1999 Major Functions: Monitored all operations of Information Systems, Planning, Purchasing,  troubleshooting, Y2K Project Team Leader, and setups of new installations.  • Supervised 12 Computer Operators, scheduling, tracking attendance, and training of hardware and software.  • Oversaw system maintenance, including monitoring system status of hardware on property.  • Tracked and prepared a periodic inventory of all hardware and software.  • Prepared marketing extract as approved by the MIS Manager.  • Loaded and monitored all PTF's and Versions on the computer system.  • Trained and aided users on computer system.  • Maintained job logs and problem logs.  • Prepared and maintained documentation and ensured distributions of information as required for upgrades.  • Ensured timely distribution of reports.  • Performed preventive maintenance and inventory functions. Education Certification Memphis School for the Deaf Computer Science in Business Southeast College of Technology Skills Oracle Dba, Sql Dba
Database_Administrator Systems_Administrator Network_Administrator
SR DATABASE ARCHITECT/DEVELOPER SR DATABASE ARCHITECT/DEVELOPER Davie, FL Work Experience SR DATABASE ARCHITECT/DEVELOPER CORELOGIC - Sunrise, FL March 2009 to Present Participated on multiyear long project migrating large mainframe application to SQL Server.  ? Created a Data Warehouse from ground up. Built full an incremental scheduled processes using SQL/SSIS to keep the Data Warehouse up to date minimizing load times and therefore having more accurate data more  often. Generated reporting solutions using SSAS and SSRS.  ? Solved business problems utilizing SQL Server features including CLR, Service Broker, Table Partitioning and Change Data Capture, TDE.  ? Configured and managed Enterprise SQL server clusters.  ? Proficient in SQL Server versions 7.0 till 2017, standard - enterprise.  ? Implemented high availability solutions utilizing mirroring, log shipping and transactional replication.  ? Managed databases GB in size to ones with tables that are 100+ TB in size.  ? Developed SSIS packages to perform full and incremental loads/exports. Tuned/Designed the packages to be  able to run parallel efficiently from application servers and SQL server.  ? Proficient with TSQL, SSIS, Microsoft Reporting services.  ? Created and managed scheduled jobs to perform data loads, extracts, backups and index maintenance.  ? Proficient in end to end tuning/optimization.  ? Proficient on analyzing TSQL execution plans and TSQL tuning.  ? Proficient in Index tuning, Index/Statistics maintenance  ? Proficient in maintaining/tuning OLTP or Data warehouse workloads.  ? Proficient in coding best practices.  ? Proficient on code generation (SQL, C# or similar) to automate task. (Ex generating stored procedures, views, inline table valued functions in fly, generating C# code which would process certain data structures in fly).  ? Supported a team of developers tuning and writing complex database code.  ? Proficient on implementing schema changes on production live databases.  ? Proficient in SQL Server upgrades and making sure all code will perform optimum after an upgrade.  ? Created monitoring solutions to manage common database problems (deadlocks, excessively long blocks, auto growths, among others)..  ? Provided on call support for all SSIS, tSQL scheduled jobs.  ? Worked in migration to PostgreSQL and Greenplum databases. Microsoft Certifications January 2008 to Present Microsoft® Certified Master for SQL Server 2008 (MCM)  ? MCSE: Data Management and Analytics - Certified 2019  ? Microsoft Certified Solutions Expert - Data Platform (MCSE)  ? 767: Implementing a Data Warehouse  ? 465: Designing Database Solutions for Microsoft SQL Server  ? 464: Developing Microsoft SQL Server 2012/2014 Databases  ? 463: Implementing a Data Warehouse with Microsoft SQL Server 2012/2014  ? MCSA: SQL Server 2012/2014 - Certified 2016  ? 461: Querying Microsoft SQL Server 2012/2014  ? 462: Administering Microsoft SQL Server 2012/2014 Databases DATABASE DEVELOPER/ ADMINISTRATOR SUNGARD - Miami, FL May 2007 to February 2009 Created upgrade and rollback packages for software rollovers.  ? Created upgrade packages from earlier version of SQL server (SQL 7, SQL 2000) to SQL 2005.  ? Supported developer with stored procedures, views, functions, and triggers during development.  ? Performance tuned and rewrote necessary database code written by developers.    ? Stress tested the database with new changes prior to deployment.  ? Created new objects (tables, views, indexes) needed to support the application development and new  features.  ? Automated the day to day activities like backups, restores, dbcc check, index maintenance.  ? Architected the usage of IO system used by client, according to raid level, available space and backup  frequencies. SQL DEVELOPER/SQL SERVER DBA RELIABLE TELECARD - Miami, FL October 2006 to April 2007 Responsibilities include architecting and maintaining SQL 2000 and SQL 2005 databases. Backed up and restored  mission critical databases.  ? Developed stored procedures/triggers/User design functions using T/SQL.  ? Installed and maintained the transactional replication on the high availability customer database.  ? Maintained sales and customer service applications written in C# (MS Visual Studio 2003.  ? Optimized SQL 2000 and SQL 2005 databases for efficiency.  ? Design and development of reporting tools for the company's management information system. DATABASE ADMINISTRATION MANAGER ALPINE ENGINEERING - Pompano Beach, FL March 2006 to August 2006 Responsible for the upgrade SQL Server version from 2000 to 2005 for the software sold to clients. Redesign the database for efficiency; make the database fully relational and fully SQL 2005 compatible. The old design was using  triggers to keep the database relational and the new design was using referential keys.  ? Used DTS and SSIS (Business Intelligence Development Studio) to transfer data between SQL databases, Microsoft Access Database and custom database files.  ? Managed and coded during the project to upgrade the software from C++ MFC to C#.  ? Managed the team of 6 on above projects. SENIOR SOFTWARE DEVELOPER NTERA HOLDINGS - Miami, FL June 1996 to November 2005 Responsible for designing, implementing and administration of SQL servers develop/maintain applications for the calling card and wholesale tandem customers of the company.  ? Initially administered one database on one SQL server 100MB in size and grew to 5 SQL servers, 9 databases  and 2.5 Terabytes.  ? Developed application using SQL-DMO to streamline day to day administration tasks (scripting database  objects and storing them in SourceSafe).  ? Worked on Data transfers using BCP, DTS between SQL servers and different formats received from external  sources.  ? Upgraded the databases from SQL6.5 to SQL7 to SQL 2000.  ? Backed up and restored databases for mission critical processes and/or testing purposes.  ? Implemented Least Cost Routing algorithm for Call Flow application, which processed more than 6 million  transactions a day.  ? Developed a call processing application using Visual C++, SQL Server Tools, and Microsoft Message  Queuing.  ? Developed the call processing application to verify accounts, and Least Cost Routing during the calls to generate CDR records for any/all call attempts or completed calls. At its peak this application generated  more than 5 million CDR records and handled 25 million minutes per day.  ? Upgraded/Optimized the application from serving 192 channels to 300,000 channels within 5 years.  ? Developed front-end applications to administer calling card account management, management reporting, automated bulk account creation (creates unique pins in millions).  ? Developed Credit Card Processing applications for POS business with revenue of 30 million USD a year.  ? Developed an application for stores to activate calling cards using their existing credit card machines.  ? Modified the application to act as a soft switch, converted landline calls to VoIP.    ? Managed application running on more than 30 servers doing call processing.  ? Developed and constantly optimized the Least Cost Route application according to the new needs.  ? Maintained a clustered SQL 2000 installation on Windows Server 2003 with IBM Shark SAN storage system.  Separated Data and Log files to different partitions to gain speed.  ? Developed automated debiting software (ACH) for billing.  ? Managed architecting relational SQL Databases, application design and development, testing and deployment  ? Using SQL Profiler and custom application monitors kept the application system running at optimum  efficiency.  ? Created billing/commission system for an 8 level marketing program.  ? Developed a POS system running offline on Pocket PC devices running Windows CE using SQL 2000  replicated database. This system could be replicated over any network. The devices would be used to take  input at the sales point for sales, any time connected to the internet (wireless at this case) the devices would  synchronize with a centralized server    MICROSOFT CERTIFICATIONS Education BS in CIVIL ENGINEERING BOSPHORUS UNIVERSITY 1991 to 1996 Additional Information • Proactive, creative and self-motivated individual;  • 20+ years of experience in SQL Server Development and Administration;  • Managed hundreds of server and thousands of databases, some of which had 100+ TB in size;  • Created hundreds of code components to support complex processes on large volume highly concurrent  environments utilizing TSQL, SSIS and C#, SSRS, SSAS  • Experienced in PostgreSQL, Greenplum  • Experienced in Linux and shell scripting  • Active member of SQL Server forums community.  • Microsoft Certified Master for SQL Server
Database_Administrator Software_Developer
IT Consultant IT Consultant IT Consultant - Zavda Cheltenham, MD Seeking a position in Oracle/Sybase Application Database Administrator that will allow execution of technical skills and an opportunity for professional growth based on performance.    SOFTWARE EXPERIENCE  Oracle (7.3.4, 8.1.7,9i,10g,11g 12c), Oracle for Toad 12, Oracle Designer 12, Oracle Enterprise Manager 10g grid control, Oracle Application Server 10g, Oracle 10g/11g RAC, Sybase (11, 15) ASE and Replication Server, Remedy Action Request System (3.x, 4.x, 5.x, 6.x), Remedy ARWeb, Remedy Mid-Tier, Remedy ITSM Suite, Microsoft Windows 2000 Advanced Server, Microsoft Windows XP Professional, Microsoft Office, Microsoft Word, Microsoft Access, Microsoft Power Point, Microsoft Visio, Microsoft Project, Microsoft Office Publisher 2003, Dreamweaver MX 2004, Adobe Acrobat (full version), SQL, PL/SQL, Perl , shell scripting, C++ (introduction) and Linux (introduction). Use UNIX (Solaris 2.8) daily for systems administration and troubleshooting. Work Experience IT Consultant Zavda - Baltimore, MD September 2016 to Present • Over the past two years, I have taken some online Oracle classes and provided varies IT support while waiting on my clearance.  • Assist the team in identifying, monitoring and controlling all project requirements as well as supporting programming sequence by analyzing requirements; using knowledge of computer capabilities and subject matter.  • Assist with developing strategies to support projects, programs, and objectives.  • Work within a team to compile, complete, formulate and interpret technical data relating to assigned programs and projects.  • Produce information by researching, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.  • Complete projects and action items by following up and tracking to closure.  • Prepare reports by collecting and analyzing information. Database Administrator July 2016 to August 2016 PSIPAX (California, MD)  • Create database design and development using SQL Server.  • Installation of database software.  • Performance Tuning for databases.  • Conduct data model reviews with project team members.  • Created entity relationship diagrams using the primary key and foreign key column.  • Monitor and maintain databases, database environments, track database issues, and provide timely resolution.  • Experience with insuring the integrity and security of the data  • Data refresh  • Database maintenance  • Create and Load Oracle Tables from Excel Spreadsheet using Toad.  • Import and export multiple tables using csv or txt file.  • Create inserts statements for tables using Toad.  • Query data from tables in a Toad editor window.  • Create a user and grant permissions in oracle by Toad.  • Debug a stored procedure in Toad.  • Management of Rollback segments. Database Administrator Zavda - Fort Meade, MD May 2008 to April 2016 • Oracle, Sybase, Unix, Windows, Linux and currently learning MongoDB  • SQL, Perl, shell scripting, some java and currently learning Pig  • Troubleshoot and performance tune Sybase ASE and Replication Server systems.  • Performed data base administration activities on Sybase databases.  • Supported Sybase servers including installation/upgrade, managing user accounts, implementing backup recovery procedures.  • Performed logical and physical database design, installed and configured Sybase SQL Server, built databases and other application-related objects in Sybase, and troubleshot Sybase servers fixing corruption problems.  • Production DBA support for custom and COTS systems: MS SQL Server  • Partitioning the database to improve performance and maintenance. By splitting a large table into smaller and reindexing tables as needed.  • Data refresh.  • Support activities such as creating accounts, granting and removing privileges, creating and distributing account reports, and enforcing application security using means supported within the DBMS.  • NPMS - a GOTS network monitoring application, which is built on a platform of C shell, Perl, Java and Unix shell scripting. NPMS is the Hewlett-Packard's Openview Performance Insight Product (OVPI).  • Maintains and implements all backup and recovery procedures and processes for databases.  • Responsible for maintaining, managing configurable variables, developing, and maintaining automated and semi-automated PERL and shell scripts.  • Installed Oracle 10g/11g RAC software.  • Experience in configuring of Oracle 10g RAC, 11g RAC, Standby Databases (active Data Guard) for high availability and disaster recovery.  • Supports the customer's databases by providing expert DBA advice and knowledge.  • Monitors and tune Sybase and Oracle databases servers for optimal performance.  • Proficient with Structured Query Language (SQL), PL/SQL and iSQL planning the structure and design of a database, the creation of databases and database objects, such as tables and views, database security, and the creation of interfaces and reports with which to input and view the data.  • Reviews database and application system log files to assess health of applications and systems. Designs and enhances Sybase and Oracle database tables, triggers and stored procedures.  • Create reports to monitor database information including statistics on schemas, tables, indexes, and space usage.  • Work with network architects, network analysts, fault management, and configuration management personnel to exchange network management data with other databases. Assists in troubleshooting host system hardware and software problems.  • Recommends and analyzes requirements and implement solutions for data manipulation.  • Designs and implements software to produce WEB and e-mail based performance reports.  • Manages information that is critical to the operation of the organization.  • Duties include design, development, installation, performance and maintenance of the organization's database management systems.  • Understands, and then translates, the business needs of an organization into a database system.  • Possesses a working knowledge of large and small-scale relational database applications. Oracle Database Administrator, Phacil Missile Defense Agency October 2007 to May 2008 • Support system implementation with database installation/configuration.  • Monitor and maintain databases, database environments, track database issues, and provide timely resolution.  • Manage, administer and upgrade Missile Defense Agency (MDA) Oracle database 9i and Oracle 10g technology.  • Perform daily checks on database servers, confirming status of backups, file compression, and exports; troubleshoot any errors.  • Modify existing infrastructure elements for secure BEA Plum tree portal access.  • Integrate existing legacy systems into database technology using either Oracle Portal application server single sign-on technologies.  • Perform application testing of new MDA portal applications and interface.  • Upgrade and maintain other database daily responsibilities. Oracle Database Administrator AB Floyd (Defense Information Systems Agency (DISA), the Pentagon) November 2005 to March 2008 • Assists in the administration of Solaris 8 and Windows 2000 servers to include user account management, patch installation, system backup and minor system maintenance.  • Responsible for the administration of multiple Oracle database systems to include installation, user accounts/privileges management, performance tuning, database maintenance, backups, and integration with Open Database Connectivity (ODBC).  • Provide Tier 2 database support for the GCCS community and National Military Command Center database managers utilizing the Joint Operations Planning and Execution System (JOPES) and Global Status of Resources and Training System (GSORTS) applications, resolving various Oracle errors and application problems.  • Responsible for creating, recording, tracking and solving trouble tickets generated by the Remedy Action Request System.  • Automate several system maintenance tasks using UNIX shell and SQL scripts. Tasks accomplished include backup of data to remote sites, monitoring of systems, adaptations to existing scripts for increased security, and recovery of damaged systems and ensures 24/7 functionally.  • Install and maintain Oracle database servers by adding and dropping user accounts; granting and revoking roles and privileges; evaluating tablespaces; ensuring oracle processes are running; managing redo-logs and full backups; performing system imports and exports; and monitoring system logs. Use Oracle Enterprise Management to view or change the table spaces. Also, to view the sessions.  • Write and maintain Standard Operating Procedures for key servers. Jr. Oracle DBA AlphaInsight Corporation September 2003 to November 2005 • Assisted with backup and recovery strategy.  • Assisted with security patches and bug fixes.  • Supported Project management and interface with application support team.  • Assisted others in defining technical solutions for projects utilizing the Oracle RDBMS.  • Performances tuning of database, develop procedures for migration of data for Senior DBAs, installed concurrent instances for the database on most servers, assist project manager with scheduling, resource allocation, etc., came up to speed on Business Objects as quickly as possible designed the main Universe database interface to assure proper data retrieval for drag and drop report users.  • Assisted senior developers in design of Business Object reports.  • Developed and implemented database & application tuning strategies.  • Created new databases and users, setup RMAN backups, Export, and other monitoring scripts.  • Knowledge of Public Key Infrastructure; worked alongside Network Engineers with new programs to include but not limited to Machine Readable Passports and Information Encryption using Entrust products.  • Working knowledge of Perl and UNIX shell scripting.  • Able to script many database tasks such as Table construction and data transfer. Program Analyst Thomas and Herbert Consulting June 2002 to July 2003 • Provided on-site technical and documentation support for the United States Army's Product Manager- Secure Electronic Transactions Devices (PM SET-D).  • Developed, wrote, updated, revised, maintained and published PM SET-D documentation and database. This included maintaining an electronic and paper library for all PM SET-D documentation and preparing the weekly and monthly status reports.  • Tracked all documentation for PM SET-D Common Access Card (CAC) /Public Key Infrastructure (PKI), Augmented Infrastructure and Biometrics. Supported the Biometrics Team.  • Provided graphical support for documents, briefings, displays, newsletters and brochures when necessary.  • Researched PM SET-D document management system.  • Provided graphical support for documents, briefings, displays, newsletters and brochures when necessary.  • Traveled, as necessary, to attend meetings, conferences, and demonstrations, training and working group meetings to support the PM SET-D program. Data Analyst FDIC December 1999 to June 2002 Federal Deposit Insurance Corporation (FDIC)  • Provided data analysis support for the Design and Printing Unit Database.  • Updated the Design and Printing Unit action item database, distributed action items to leads, obtained information from leads, and updated the database.  • Researched required data and provide the data in a format suitable for processing.  • Updated, verified, and generated reports using Microsoft Access and Excel.  • Used creative thinking to recognize and define problems, collect data, establish facts, draw conclusions, and suggest corrective measures.  • Wrote data access and data manipulation code for data management.  • Managed and analyzed company data using Structured Query Language and other tools.  • Built ad hoc and canned reports of data using Crystal Reports and MS Office.  • Created tables, stored procedures, and other relational database objects.  • Worked independently to perform data entry. Education Masters in Public Administration University of D.C. B.A. in Political Science University of D.C. - Washington, DC Associate in Computer Information Systems Strayer University
Database_Administrator
Database Administrator/GIS solutions Database Administrator/GIS solutions Database Administrator/GIS solutions Topeka, KS Work Experience Database Administrator/GIS solutions Bartlett & West - Topeka, KS 2014 to 2019 • Built GIS systems for several class 1 railroads to track assets and implemented PTC processing using ESRI Arc, FME and SQL Server  • Built GIS systems for rural water districts to track water delivery and storm sewage assets using Arc GIS Online  • Native tribal projects for tracking water assets. Implemented workflows for new customers requesting water delivery  • Data Modeling, design and implementation of custom solutions  • Wrote systems integration routines to consolidate data into a central GIS system  • Wrote web services to facilitate communication between sparse systems  • Assisting and support of development staff  • Improved source control for databases  • Deployments to QA and production Senior Database Administrator NRCCUA - Lees Summit, MO 2010 to 2013 • Manage Production, QA and Development SQL Servers  • Rebuild all SQL Servers to upgrade to SQL2008 r2 from SQL 2005  • Implemented additional clustering solutions  • Created disaster recovery plan  • Improved backup strategy to include point-in-time recovery  • Created a log shipping strategy to strengthen disaster recovery time  • Implemented replication and reporting services  • Supported Analysis Services  • This position was a work from home position that required a strong work ethic and self-management Database Administrator Federal Home Loan Bank of Topeka - Topeka, KS 2006 to 2010 • Manage 9 production servers and 12 QA, 12 test and 12 development instances  • Changed disaster recovery strategy to use Double-Take replication  • Upgraded standalone servers to clusters  • Implemented Imperva Secure Sphere database monitoring gateway  • Upgraded all production servers from SQL 2000 to SQL 2005  • Upgraded over 50 DTS packages to SSIS  • Worked on data warehousing project  • Implemented performance monitoring on production servers  • Troubleshooting performance issues involving query tuning and hardware optimization Implemented permissions reporting  • Planning SQL Server 2008 upgrade path  • Documented administrative procedures and disaster recovery plans  • Migrating data, permissions and code Database Developer Nations Holding Company - Prairie Village, KS 2005 to 2006 • Database Development with some administration work  • Development work involving stored procedures, triggers, functions, etc. with a strong emphasis on performance  • DTS package design and implementation  • Performance tuning of existing code  • Quality check of colleagues' code  • Administration work included migrating databases and some replication work  • Worked with backups and disaster recovery strategy Database Administrator/Developer Personalized Brokerage Services - Topeka, KS 2001 to 2005 • SQL Server administration  • Lead over multiple development projects  • Convert access application to SQL server and Visual Basic  • Program custom solutions using ASP, SQL Server, Access, Visual Basic, and Crystal Reports  • Troubleshooting workstation problems  • Upgraded SQL Server 7.0 to SQL 2k  • Implemented backup plans and fail-over support for continuing business operations Implemented replication between servers Consultant American Express - Fort Lauderdale, FL 2001 to 2001 Ranstad  • SQL server, Visual Basic, Access, VB Scripting and Crystal reports were among the tools used in this position  • Wrote scripts for client configuration changes for over 4000 workstations to be changed in one night  • Worked on automatic reporting and alerting on infrastructure problems using TV monitors, paging devices, and web based reporting Consultant Lewis And Associates - Fort Lauderdale, FL 2001 to 2001 Don Angelini Consulting  • Converted an Access front-end / back end system into a Visual basic / SQL Server solution for purchase records of over 20,000 members  • Developed enhancements for business needs and improve usability  • Built SQL Server database and developed a user friendly GUI  • Wrote queries and stored procedures for frequently used tasks Education Associate of Applied Science in Computer Information Systems Education America - Topeka, KS 1999 to 2001 Additional Information • SQL Server 7, 2000, 2005, 2008, 2012, 2014, 2016, 2017 - Database Implementation, Analysis, Automation, Administration, Tuning, High Availability, Disaster Recovery, Reporting Services, and Interaction with Desktop Applications, Access, Excel, and Web Applications  • FME - Powerful ETL tool with spatial capabilities  • Arc GIS - Implementing GIS solutions. Creating custom maps, services, and integration routines  • Visual Studio - Building Desktop Applications, Web Applications, and Webservices  • Windows Server 2008/2012 - Installation and Configuration  • Crystal Reports - Writing robust, comprehensive reports  • Visual Studio .Net - Writing Windows applications, ASP, Web Services  • Could platforms - Azure, Amazon, Arc GIS Online  • Microsoft Access - Implementation of Access Solutions, Building Forms, Queries, and Reporting  • LiDAR, CAD, point cloud and 3D data - ETL and 3D processing
Database_Administrator
Finance Operations Admin - Lead Database Management Finance Operations Admin - Lead Database Management Finance Operations Admin - Lead Database Management - TEVA PHARMACEUTICALS Coral Springs, FL Efficient and Precise Database Administrator with an impressive history of assisting in creating and implementing database solutions. Dedicated team player with outstanding interpersonal dynamics and communication skills. Articulate, assertive and driven to succeed with exceptional attention to detail and follow-through able to meet strict deadlines. Other strengths encompass:    • Quality Assurance • Budget Management • Client Relations  • Multitasking • Project Management • Written and Verbal Communication Work Experience Finance Operations Admin - Lead Database Management TEVA PHARMACEUTICALS October 2017 to Present Work collaboratively with other teams and departments to develop and enhance database standards.  ? Executed policies, procedures and standards related to database management.  ? Manage optimal books of business for the sales teams.  ? Develop and accomplish lead generation and distribution plans as it related to segmentation.  ? Implements Customer Segmentation to assign leads to the party that is most capable of servicing the customer to the fullest potential.  ? Monitoring the performance of the Sales and Business Development functions and designing improvement models.  ? Assist Management with tracking Task trends via weekly reports.  ? Analyzes data to ensure the cleanliness of our database and makes necessary changes if discrepancies are identified.  ? Working closely with the Credit team to determine the correct billing settings for customers.  ? Setting up customers in Bill Trust to cut our cost of printing invoices and statements and making adjustments as it applies to the customer's preference. Office Assistant SMITH CHIROPRACTIC HEALTH & WELLNESS CENTER July 2017 to October 2017 Managed administration of the office and workflow by monitoring and scheduling customer appointments, and maintaining accurate records, in an efficient, professional office operation with a high degree of initiative and discretion.  ? Processing payments and looking up insurance information.  ? Communicating with adjusters for personal injury cases.+  ? Organizing the office and assisting associates to optimize processes.  ? Maintain trusting relationships with suppliers, customers and colleagues.  ? Continuously sought new opportunities to boost customer satisfaction and deepen international relationships. Paraprofessional CONNECTIONS EDUCATION CENTER September 2011 to July 2014 I assisted young children with autism to improve their academic and personal skills through patience and consistency.  ? Analytical skills were implemented in order to formulate personalized solutions to specific behavioral issues and additional areas needing improvement.  ? Attended many classes and certifications to further my knowledge in the work place. These include the Picture Exchange Communication System, Professional Crisis Management, and Blood Borne Pathogens certifications.  ? Daily communication with parents and legal guardians was essential to provide updates of progress and also advise them of any complications.  ? Teaching a lesson required new and unique ways to keep each child engaged while still furthering their education. Office Administrator ZOO HEALTH CLUB March 2012 to April 2013 Highly skilled and well organized in providing customer service, payment processing, and cashier management.  ? Coordinating with customer's responsibility of payment if any.  ? Instrumental in ordering supplies, inventory and budgeting assuring no over spending.  ? Greet members and provide detailed information regarding promotions.  ? New member payment details and data was loaded, verified and processed into the system. A swift walk tour was also provided. Education ASSOCIATES PALM BEACH STATE COLLEGE 2013 to 2019 HIGH SCHOOL DIPLOMA SEMINOLE RIDGE HIGH SCHOOL 2008 to 2012 Skills EXCEL, MICROSOFT OFFICE, OUTLOOK, WORD Additional Information COMPUTER SKILLS  MICROSOFT OFFICE: WORD, ACCESS, EXCEL, OUTLOOK, AND POWER POINT
Database_Administrator
Database Administrator/ Reporting Analyst Database Administrator/ Reporting Analyst Database Administrator/ Reporting Analyst Bothell, WA Accomplished and energetic IT Professional with three years of experience of managing projects and databases in multimillion dollar organization. Motivated leader with strong organizational and prioritizing abilities. Seeking entry level position in Project Management/ Product Management discipline.  Projects  System Development Project  Provided high quality of project management consulting service to the Glamorous Beauty Salon by creating feasibility reports including technical, economical and organizational reports in order to help them to expand their business successfully. We analyzed their current system, designed a new website for the business and gave them development and implementation road map with ROI.  IT Engineering Management Project  Explored issues in software engineering such as development methodologies and standards, reusability, software quality assurance, CASE tools, software metrics and tools to evaluate, control and estimate the system development function by establishing an imaginary Gaming Organization. We also developed specific plans like; leadership and organization plan, software process and deliverables plan, communication plan, configuration management/ release management plan, metrics/ quality plan and team development plan to be a pioneer in gaming technologies by providing unique gaming solutions which supports different mobile technologies and OS platforms. Authorized to work in the US for any employer Work Experience Database Administrator/ Reporting Analyst Shantam Pharmaceuticals PVT. LTD - Ahmedabad, Gujarat June 2006 to July 2009 Worked on projects to configure new interfaces, as well as re-engineered the backend database to support  • Effectively interfaced with business  • Gathered requirements from end users and interfaced them with end users  • Maintained databases by identifying and solving database requirements; supporting users.  • Identified database requirements by interviewing customers; analyzing department applications, programming and operations  • Evaluated existing systems and designed proposed systems.  • Installed new systems by proposing specifications and flowcharts. Education MS in Management Seattle Pacific University - Seattle, WA 2012 to 2014 M.SC Gujrat University 2004 to 2006 Additional Information Skills  • Managing larger databases and data sets  • SQL  • Power point  • SDLC  • Knowledge of project management, Microsoft project, Team Foundation Server  • distributed applications  • Information systems networking and security  • Operations management  • Excellent management and documentation skills
Database_Administrator
MALWARE ANALYST MALWARE ANALYST MALWARE ANALYST Washington, DC • Passionate, self-starter with professional experience in both the Computer Science and Technical fields that include  network and system administration, security engineering, and desktop support, with the innate ability to deploy advanced  technical solutions to improve organizational functionality  • Proven expertise and technological know-how that optimize productivity, increase security protocols and manage across a  diverse spectrum of industry verticals Work Experience MALWARE ANALYST The Media Trust - McLean, VA January 2019 to June 2019 Provided comprehensive analysis of HTML/JavaScript site scans and ad tags connected to major publishers (Forbes, Meredith,  Twitter, Microsoft) to ensure detection of malicious 3rd party code, blacklisting domains and tags as needed  • Generated incident reports for clients detailing technical issues, malware origins, and steps for removing unwanted content,  further releasing records to content hosts in an effort to implement controls to pause operations until finding a resolution  • Introduced strategic initiatives to maintain client stability, improve security policies and network protocols, and minimize  lost revenue due to content delays  • Consulted with clients to review access control techniques, and employing problem-solving skills to ensure their sites and ad tags met security requirements to avoid future operational issues  • Demonstrated commitment to client services by generating an economically feasible protocol for security best practices,  meeting customer needs on both financial and tactical levels  • Utilized creative and innovative sales techniques to introduce new services through digital product demonstrations with clients  • De-obfuscated malicious Javascript code and created Regex strings to assist in matching with, locating, and managing  repeat malware offenders across the digital ecosystem SECURITY ENGINEER Acumen Security - Washington, DC January 2018 to January 2019 20002 DESKTOP SUPPORT / VULNERABILITY MANAGEMENT NOAA National Ocean Services - Silver Spring, MD June 2017 to December 2017 • Assisted Infrastructure team with construction of a streamlined imaging process using PXEBoot to improve the deployment process of windows machines for on site and remote use.  • Assisted ISSO with automation, standardization, compliance, and enforcement of NOAA 6001/6002 IT policy  • Maintained user accounts for the network, assigning new hires to the appropriate working group, and designating security  permissions for system access, email account management, and developed a password policy to facilitate better security  amongst users  • Administered vulnerability scans -- remediating discrepancies using Nessus, updating DAT files, and generating weekly  and monthly reports  • Monitored 10 Active Directory (AD) domains and provided database support for 400 on-site and remote users.  • Assisted ISSO with internal compliance testing, provided reports on the results to improve overall security posture  • Enforced Information Technology (IT) security policy in compliance with NOAA standards, and managed NOS IT property  according to organizational standards NETWORK ENGINEER/ DATABASE ADMINISTRATOR NOAA/NWS/NCEP - College Park, MD June 2016 to July 2017 Team lead on OneNWSNet -- three-year project aimed at upgrading connection, database technologies, production system,  and related equipment across all 251 Weather Forecast Offices (WFOs)  • Managed configuration status, disbursement and installation of Cisco 4451 ISR routers through a purpose-built Structured  Query Language (SQL) database, streamlined process to minimize loss; move delivery and installation up by 12 months.  • Served as a liaison between Verizon and on-site personnel, utilizing a customer-focused approach to ensure expectations were met  • Responsible for signing off on-site development prior to cut-over  • Provided comprehensive router testing and maintenance including location mapping according to database, documenting  their physical condition before dispatch; developed asset management procedure  • Generated weekly reports for stakeholders to maintain reputation rooted in reliability, trusted management skills, and proactivity  • Supported off-site customers, provided network troubleshooting, and developed documentation to identify status during delivery, activation, and testing NETWORK TECHNICIAN Griffin Networks - Gaithersburg, MD November 2014 to June 2016 • Provided on-site and remote customer support for network and general IT issues.  • Gathered requirements for the network during site survey, and assisted network architect in planning hardware and software based on the generated report. Installed network and configured hardware and software; terminated copper  and fiber  • Diagnosed and provided an evaluation of network connectivity issues using WireShark and other tools  • Efficiently replaced network equipment at various Amazon data centers Education BACHELOR OF SCIENCE in INFORMATION SYSTEMS University of Maryland Baltimore County - Baltimore, MD April 2020 Skills Cisco (1 year), JavaScript (1 year), router (1 year), SQL (1 year), WireShark (1 year), Network Security, Information Security
Security_Analyst Database_Administrator Network_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator • More than 6+ years of IT experience, mainly Oracle Database Administration experience including Oracle 9i, 10g, 11.2.0.4 & 12.1.0.2 on both Standalone, RAC and RAC Exadata running on X3,x4 & X6s, Oracle Enterprise Manager Cloud Control 12c & 13c Release 2, 11g R2 RAC on LINUX and Sun Solaris, Installation, Upgrading, Patching, sizing, creating Oracle Databases, and Oracle database Objects, data migrations, Troubleshooting, Performance & Tuning, Backup & Recovery, and Database integrity and Security.  • Experience in translating business requirements into conceptual, logical, and physical data models.  • Experience in configuring RMAN on both Control file & Recovery Catalog.  • Performance Tuning of database by optimizing SQL and PL/SQL codes and instance  • Used statspack report, AWR report, ADDM, explain plan and Tuning advisor.  • Excellent experience in installation, setup and configuration of Oracle 10g,11g and 12c on Linux both RedHat & OEL, Unoix Flavor like HP-UX & Solaris, Windows and IBM AIX environments  • Proficient at performing major Database Release Upgrade (manually as well as using DBUA) along with applying various PSU patches using OPatch for 10g|11g|12c databases.  • Experience in database cloning, database backup, recovery procedures and security.  • Experience in application Support, SQL Loader, Data pump, Data Guard, Fine Grain Auditing (FGA), performing Flashback, transportable tablespaces.  • Worked on TDE(Transparent Data Encryption) 12C Keystore on Tablespace/Columns  Master Encryption.  • Experience in designing and configuring high-availability systems using DATAGUARD with physical standby. Effectively used DATAGUARD BROKER utility.  • Experience in Tables Partitioning  • Hands on experience in installation and maintenance of enterprise manager 12c and Grid Control 11g and addition of targets for database Monitoring/Performance/Diagnostics purposes.  • Implemented and maintained 12c multitenant architecture using container and pluggable databases and performed conversion of non-container databases to pluggable databases.  • Experience in Performance Tuning, Tuned various large critical OLTP and OLAP databases using various tools like AWR, STATSPACK, ASH, SQL-TRACE, TKPROF, ADDM, and Explain Plan Utilities.  • Experience in the management and implementation of database models, data flow diagrams, database schemas, database scripts, to support a robust data management infrastructure.  • Adept at installation of OEM Database Control, OEM grid control and Deploying Agents.  • In-depth knowledge and understanding of Oracle Database features such as RMAN for backup and recovery, Materialized Views, Export/Import, Data Pump and Data Guard. Working knowledge of Auditing and Database Security.  • Experienced in Designing, Installing, Configuring and Maintaining Real Application Cluster (RAC) on Exadata, OCFS, Automatic Storage Management (ASM) and SRVCTL utility. Work Experience Oracle Database Administrator Adesa - Indianapolis, IN April 2016 to December 2017 • DBA supported a 6 Node Exadata on X3 & X4s from Development, Testing and UAT to Production environments.  • Iinvolved in daily database administration on all databases running on Red Hat Linux 6.7,. Database sizes range from 5TB to 10TB (in instaVIN,LiveBlock & Autoniq , SCI & EDW environments).  • Table & schema refreshes using Datapump, expdp and impdp.  • Database refreshed using expdp, impdp, RMAN Duplicate and cloning.  • Experienced in cloning the databases using HOT and COLD backups.  • Used RMAN Duplicate and EXPORT/IMPORT data from 9i to 11.2.0.4.  • Created a standby database by using RMAN Duplicate in order to reduce the down time for the PROD database during the migration process.  • Planned Backup/Restoration Strategy, Planning and scheduling Backups, taking Logical Backups (with Export/Import Data pump utilities).  • Installation of oracle enterprise manager 12c, oracle management repository and deployed agents.  • Configuring administration groups, and creating template collections in oem 12c.  • Performed SQL and PL/SQL tuning, oracle contention and monitored production database using automatic workload repository (AWR), automatic database diagnostic monitor (ADDM) and Active Session History (ASH).  • Worked closely with the Oracle developers for the better performance in Applications, in writing the Packages, Triggers and Indexes on the tables.  • Used Secure SCP & FTP extensively for the File transfers from machines to remote server.  • Cloning & duplicating databases using scripts as well as RMAN for test and developments instances.  • SQL tuning and Database performance tuning has been done based on reports generated by SQL Trace, TKPROF, STATSPACK, Explain Plan, AWR, ADDM and monitor the database performance on daily basis.  • Responsible for setup and implementation of 2 Node RAC on Linux in 11g R2.  • Implemented Dataguard, creating both logical and physical standby databases in 10g and 11g RAC environment for production database.  • Worked closely with Systems Analysts, Systems Engineers/Admins & Application Developers through the SDLC from Development to Production, via Tech-Test in Needs Assessment, Requirements Gathering (Server hardware/OS specifications for Oracle Installs), Database Designing (Physical & Logical) and Implementation, database user creation and database access both at role & table levels, as well as final Project Performance Assessment/Evaluation.  • Created database Objects, Tablespaces, Schemas as needed.  • Schema migrations from Development to Production via Tech Test environments. Oracle Database Administrator Humana Insurance Inc - Louisville, KY May 2017 to May 2017 • Support many Exadata databases running Oracle12.1.0.2 on X6s, Linux 6.9  & Standalones running Oracle 11g , 2.0.4 running on Linux 6.7 VMs servers and using Cloud Control 12C for monitoring.  • Provide Oracle DBA support for applications, including developing data migration scripts, data validation queries, and a maintenance plan for the various development versions of these applications.  • Provide documentation and support for all aspects of maintenance and development.  • Work with application development team staff to develop & test database architecture and approve all production schema changes.  • Constantly refresh from Production to Training, Test and UAT environment.  • Tune database instances and applications and recommend changes to improve database performance.  • Migration of data from sql-server to Oracle12C.  • Upgraded Oracle 11.2.0.4 to 12.1.0.2 on Exadata, running on X6s, Linux 6.9  • Mange RAC databases, instances , ASM and the clusters with the use of ASMCMD, SRVCTL and CRSCTL  • Handle all the aspects including new projects, manage existing databases, performance and tuning, contact for vendors, and internal/external customers.  • Maintain backups.  • Support databases that interface with ODI and SCI applications  • Successfully performed migrations from Oracle 9i to 11gR2 RAC (Real Application) Database.  • Responsible for Creating Users, Groups, Roles, Profiles and assigning the users to groups and grant necessary privileges to the relevant groups.  • Constantly monitor the dynamic performance Views (V$) at peak load of the Databases and checking RAC background processes log files & Trace files to troubleshoot performance  • Apply PSU to all the Oracle databases  • Use shell scripts to check the status of databases such as growing table sizes, extent allocation, free space, used space, fragmentation etc.  • Maintain the data integrity and security using integrity constraints and database triggers.  • Part of on call of 24X7 support for all the production and development databases. Oracle Database Administrator SAIC - Martinsburg, WV August 2014 to April 2016 • Performed Installation and configuration of Oracle 11.2.0.4 database on HP-UX platform.  • Successfully performed migrations from Oracle 10g/11g to 11gR2 RAC (Real Application) Database.  • Implemented Logical and Physical Standby Databases for RAC cluster on Sun Solaris platform using Data Guard feature of Oracle 11g R2.  • Successfully performed data replication using Materialized views and Oracle Streams in Oracle 11gR2.  • Responsible for Creating Users, Groups, Roles, Profiles and assigning the users to groups and grant necessary privileges to the relevant groups.  • Supported off-hour on call support for database related issues.  • Created logical and physical design installed and upgraded databases.  • Experience in implementation of enterprise databases on enterprise Storage Solutions using Storage area Networks (SAN) and Network attached storage (NAS).  • Constantly monitor the performance (V$ dynamic performance views at peak load) of the Databases and viewing Alert log files & Trace files.  • Cloned/Migrated databases using RMAN and traditional Datapump export/import utilities in Oracle 11gR2.  • Implemented recovery strategies whenever required and successfully recovered databases in case database crash, media/disk failures by using RMAN.  • Scheduling the Physical backups (hot & cold) in CRON tab using RMAN utility and monitoring the scheduled jobs.  • Applied patches 11.2.0.3 and 11.2.0.4 DATA GUARD running on a 4 Node RAC  • Used to run the scripts to check the status of databases such as growing table sizes, extent allocation, free space, used space, fragmentation etc.  • Performed space management, capacity planning, disaster recovery and overall maintenance of the databases.  • Used SQL TRACE, TKPROF, EXPLAIN PLAN utilities for optimizing and tuning SQL queries.  • Maintained the data integrity and security using integrity constraints and database triggers.  • Provided 24X7 supports for all the production and development databases. Oracle Database Administrator Pretoria, Gauteng January 2013 to July 2014 • Configured. Implemented & Deployed Oracle 11g (11.2.0.4) & Oracle 12C, single instances on Lnux Redhat Solaris  • The work involved overall Maintenance of Oracle Database, Backup, Recovery and other database related activities.  • Taking Backups on scheduled time and Monitoring Scheduled Backups.  • Creating and dropping of users, granting and revoking rights as and when required.  • Checking of Oracle files for abnormal behaviors.  • Day to day Performance Monitoring and tuning of database.  • Diagnose and Troubleshoot Database Problems and failures  • Involved in the Design (Logical & Physical) of Databases  • Preparing Backup and Recovery Plan.  • Involved in the installation of Oracle 11g (11.2.0.4) on both Solaris and LINUX platforms.  • Creation and maintenance of database.  • Handling day-to-day activities.  • Monitoring of database for growth and performance.  • Defined backup procedures using daily hot backups and weekly cold backup.  • Storage and space management including table spaces and data files.  • Creating Databases and all database objects. Database Designing, Designing Tablespaces and Rollback Segments.  • Management of table space growth, monitoring data files additions, extent growth.  • Constantly monitor the performance of the Databases and viewing Alert log files & Trace files.  • Using TKPROF, EXPLAIN PLAN for the Better performance.  • Ensuring proper online and offline backup. Periodical reading and checking of backups taken. Education Central University of Technology 2012 Skills Active directory (Less than 1 year), Aix (Less than 1 year), Database (5 years), databases (5 years), Emc (Less than 1 year), Hp-ux (1 year), Linux (3 years), Loader (Less than 1 year), Netbackup (Less than 1 year), oem (1 year), Oracle (5 years), Red hat (1 year), Rman (3 years), Solaris (3 years), sql (3 years), Unix (1 year), Ux (1 year), Sql Server, Sql Dba, MYSQL, Oracle Dba, DBA Additional Information Technical Skills    Databases 9i,10g, 11g and 12c  Database Tools  And Ticketing    Oracle (Oracle Enterprise Manager, SQL*Plus, SQL Loader, DBA Configuration Assistant) Toad, OEM Grid, RMAN, SQL*Loader, Exp/Imp/Data Pump, Statspack/AWR, Top, DBCA, DBUA, ADDM, SERVICENOW,IPcenter, Active Directory, SRVCTL CRSCTL.    Operating Systems LINUX ,UNIX (Solaris, AIX,& HP-UX) and WINDOWS  Hardware Solaris, HPUX, Windows, Hitachi, EMC, Dell Servers Red Hat Linux 6.5,6.7, 6.9 & 7.0  Tuning Tools Toad, Oem, Tkprof, Explain Plan, Awr, Addm &Ash  Backup Media Netbackup, Emc and Commvault
Database_Administrator
Freelance Writer Freelance Writer Shawnee, OK I aim to grow the world of competitive gaming through hard work, dedication to the Fighting Game Community, skillful writing and publicity, and a passion to see our scene succeed. Authorized to work in the US for any employer Work Experience Freelance Writer Eventhubs September 2017 to Present Freelance Writer | EventHubs  • Writer of Cultural and News Articles  • Conducts Interviews with ESports Personalities and Professional Players Database Administrator Sooner Pain Clinic - Midwest City, OK April 2016 to Present Database Administrator | Sooner Pain Clinic  • Utilized Computer Software to Input and Organize Patient Data  • Communicated Within and Throughout Departments, Businesses, and Partners  • Worked with Employees and Departments to Locate and Update Information Stacks Management Max Chambers Library - Edmond, OK September 2014 to April 2016 • Managed Customer Service Relations and Appointments  • Organized Company Materials  • Utilized Computer Software (Excel, Word, Publisher) to Execute Business and Customer Relations  • Managed Phone Calls Between Customers and Departments Education University of Central Oklahoma May 2018 Prague Sr. High School May 2014 UCO Skills Data Management (Less than 1 year), Excel (Less than 1 year), Highly Organized (Less than 1 year), Problem Solving (Less than 1 year) Links http://www.par.gg http://eventhubs.com https://ext0pd0ll.wordpress.com/ Awards Leaders of Tomorrow Scholarship 2014-05 This scholarship is awarded to incoming college students of the University of Central Oklahoma who display exceptional leadership qualities. Scholarship recipients are placed into the committee and must participate and credited classes and leadership development camps. Recipients are also required to volunteer 20 hours a semester and be involved with organizations on campus. Groups Oklahoma Fighting Game Community October 2016 to Present The Oklahoma Fighting Game Community is a tight-knit group of individuals dedicated to growing our local scene through a shared passion of fighting games. We gather bi-weekly to compete in tournaments run by our own community and stream these tournaments on twitch. Gamers of the University of Central Oklahoma October 2014 to May 2017 The Gamers of UCO was developed in 2014 as a way to gather students who have a shared hobby of gaming. When I was elected Vice President in 2015, I helped grow the local Fighting Game Community through my platform and was able to connect individuals who had a passion for fighting games in our area. Publications “I May be Slower, but I Can Out-Finesse You” — Absolute Battle’s Newest Challenger, MomGotThemHands, Talks Age, Gender, and Relationships in the FGC https://ext0pd0ll.wordpress.com/2017/08/26/i-may-be-slower-but-i-can-out-finesse-you-absolute-battles-newest-challenger-momgotthemhands-talks-age-gender-and-relationships-in-the-fgc/ 2017-08 Michelle Kennedy, known now in the FGC by her tag “Mom Got Them Hands,” sat down with me for a short interview that turned into an in-depth discussion on women in gaming, parent-child bonding, and the social stigma of gaming as a hobby. Her answers were certainly thought-provoking, and I thoroughly enjoyed learning about her experience in the fighting game world. Kizzie Kay: The anime community is more brother-based... but what I like about the Capcom side is its rivalry and fire https://www.eventhubs.com/news/2017/sep/27/kizzie-kay-anime-community-more-brother-based-capcom-side-has-lot-rivalry-and-fire/ 2017-09 As a fan of traditional fighters who lacks a genuine interest in the anime genre, I wanted to experience an event solely dedicated to these titles for myself. CEOtaku 2017 proved to be the perfect opportunity for this venture. Additional Information SKILLS  • Knowledge of Computer Software Such as Word, Excel, Publisher  • Representative for HxG Gaming Events  • Familiar with Social Media and Public Representation  • Advanced Data Management  • Ability to Represent Brands and Merchandise  • Skilled Writer with an Ability to Reach an Audience  • Highly Organized  • Strong Leadership Experience  • Quick Problem Solving Skills  • Ambitious and Dedicated to the Fighting Game Community's Success
Database_Administrator
Database Administrator/Receptionist Database Administrator/Receptionist Palm Harbor, FL Authorized to work in the US for any employer Work Experience Database Administrator/Receptionist Preferred Mechanical Inc. - Holiday, FL June 2015 to July 2018 At Preferred Mechanical Inc. I was a Data Entry Specialist. I maintained the database while creating effective organizational and filing systems. I also was a Receptionist. I answered phone calls daily as well as greet customers and contractors. Server/Hostess/FOH Trainer Another Broken Egg Cafe - Clearwater, FL October 2015 to October 2017 At Another Broken Egg Cafe, I started as a Hostess, worked my way up to Serving, and FOH Trainer. I also gained experience and knowledge behind the bar assembling drinks. I received the "High Five" award by the owners, Double R Restaurant Group, by providing excellent customer service. My responsibilities included greeting guests, serving, working as a team, handling a high volume of customers diligently, training new employees, maintaining a clean section and uniform. I was also in charge of closing five/six days a week. Education High School Diploma Dunedin High School - Dunedin, FL 2014 Skills Hostess, Restaurant Server, Data Entry (3 years), Customer Service (8 years)
Database_Administrator
Database Administrator Database Administrator Microsoft Certified SQL Server Database Administrator (DBA). Over 5 years of experience in SQL Server 2008/2008R2/2012/2014/2016 databases seeking a position as MS SQL Server Database Administrator. Detail oriented hardworking professional with an effective combination of logical, analytical, communication and documentation skills. Fast learner, and well organized and an excellent team player with a proven ability to work proactively in a complex and busy office environment, and can work independently. Work Experience Database Administrator BETHEL - Seattle, WA October 2017 to Present Database Administrator Addis Ababa University 2012 to 2015 Education MSc in Demography in Demography Addis Ababa University Bachelor degree in Economics in Economics Addis Ababa University Database Administration Edmonds Community College - Lynnwood, WA Skills DB2, MYSQL, Sql Dba, DBA, Sql Database, Sql Server Certifications/Licenses Microsoft Technology Associate Present Additional Information Skill Set:  • Perform upgrades for all SQL versions to protect client data and ensure high performance.  • Maintained mirroring, replication and snapshots for high profile clients. Wrote T-SQL stored procedure to monitor and track index fragmentation. Performed disk space analysis and reported to functional groups. Provided plans and performed work to ensure client uptime.  • Responsible for the backing up and restoring all systems. Maintained Disaster Recovery process ensuring backups were valid.  • BI SSRS experiance  • Maintained SQL servers and administer any changes or issues with user access or rights.  • Created and maintained log shipping for Business Intelligence group both locally and internationally.  • Create and manage SQL Databases and Azure VM's. Migrate existing Databases to Azure.  • Extract data from various databases into Access and Excel.
Database_Administrator
Database Administrator Database Administrator Database Administrator - Kid Up and Go LLC Fairfax, VA Work Experience Database Administrator Kid Up and Go LLC - Washington, DC June 2016 to Present • Technologies Used- MySQL, ETL Tool, Microsoft Excel  • Designing and implementing databases in accordance to end users' needs and views of information  • Creating and editing databases using MySQL.  • Quality control of existing database using MySQL  • Data migration using Microsoft Excel  • Error checking and error reporting using Excel  • Analyzing logic of the running business for further improvement  • Building database systems with high availability and quality pertaining to each users' role  • Understanding the needs of the user and enabling data distribution to the right user in timely manner  Environment: Oracle Server11g, SQL, PL/SQL, SQL Plus, SQL Developer, SQL Server Integration Services, Windows, Microsoft Database Administrator Reliance General Insurance Co. Ltd - Mumbai, Maharashtra June 2013 to May 2015 • Technologies Used- Oracle 10g, MySQL, VB.NET, TFS, ETL Tool, Microsoft Excel  • Understood concepts of General Insurance and gained domain knowledge of Motor and Health Insurance  • Analyzed and developed documents for multiple tables in databases  • Used Oracle 10g (Back End) for data creation and VB.NET (Front End) for data migration  • Developed SSIS (ETL Tool) packages for data migration  • Implemented version control using Team Foundation Server (TFS) - VB Product  • Developed package in Visual Basic for uploading bulk data from excel sheets to SQL tables for commercial vehicles based on various parameters  • Developed package in Visual Basic for downloading bulk data from SQL tables to excel sheets for commercial vehicles based on various parameters  Environment: Oracle Server11g, SQL, PL/SQL, SQL Plus, SQL Developer, Oracle 10g, Windows, Visual Basic, SQL Server Integration Services    ACADEMIC PROJECT EXPERIENCE  Best Mutual Fund for Investment  • The purpose of this project is to help people choosing wisely the best mutual funds to invest in.  • Ranks were generated using Single Dimensional Value Function (SDVF) for various mutual funds based on the user preference and displayed using R programming language.    University Recommendation System  • The recommender system helps the users to find universities based on the search criteria of 'state' and 'major'.  • I was responsible for creating the database and JSON file which was parsed to front end.    Automated Time Table Generation  • This project was designed and developed specifically for the university in which I was studying.  • Involved in overall Project Management including User Requirements gathering, Analysis, Data base designing, Implementation, Testing and presentation.  • The emphasis of this project was on Constraint Satisfaction Problem. Education Masters of Science in Information Systems George Mason University - Fairfax, VA Bachelor of Engineering in Computer Science University of Mumbai - Mumbai, Maharashtra Skills DATABASE (3 years), MS SQL SERVER (3 years), MYSQL (3 years), ORACLE (3 years), SQL (3 years) Additional Information TECHNICAL SKILLS  Database: Oracle 10g, SQL Server, MySQL, MongoDB  Programming Languages: Java, .NET, R, XML, Python, CSS, HTML  Applications: MS Office, Weka, Hadoop, SSIS, VB.NET, Tableau
Database_Administrator
Database Administrator Database Administrator Database Administrator - COSTAR GROUP Atlanta, GA Work Experience Database Administrator COSTAR GROUP - Atlanta, GA October 2016 to Present • Experience in migration projects and upgrading SQL 2008 R2 to SQL Server 2012/2014/2016  • Perform SQL installations on cluster and standalone environments, also setup standard configurations after installations  • Set up and maintain database mirroring and high availability (Always On)  • Experience in setting up Transactional, Snapshot, Merge Replication and troubleshooting replication  • Experience managing multi-terabyte production of both STANDBY and CLUSTERED systems using ACTIVE-PASSIVE Clustering.  • Established standards and schedules for database backups by making sure that the backup meets the recovery requirements on a daily, weekly, and monthly basis.  • Administered and designed backup maintenance procedures and put them into operation  • Participate in 24x7 On-call rotations and promptly attended to business critical incidents  • Performed and monitored azure backups  • Support application deployments and provisioning of database systems during business and non-operating hours  • Monitor and maintain database performance and identified/recommended areas that can be improved.  • Designed and analyzed indexes, views, schemas, triggers and like structures  • Experiencing in migrating upgrading SSAS and moving cubes  • Responsible for setting up SQL server Health/policy base management check across production according to company standards to ensure healthy SQL server instances  • Deployed and migrated SSIS packages  • Ensured SQL server patch level was updated and current on all SQL instances  • Participated in Post windows patching validation, ensured instances/databases were up and running, instances were on preferred nodes, and maintenance jobs were re-enabled  • Used upgrade advisor to prepare for upgrades and identify issues to fix and analyze compatibility issues Database Administrator Support Space - Atlanta, GA August 2014 to September 2016 • Helped developers tune queries, assigned proper indexes, and aided developers in the creation of triggers and stored procedures.  • Established standards and schedules for database backups by making sure that the backup schedules meet the recovery requirements on a daily, weekly, and monthly basis.  • Established and enforced all database standards.  • Maintained the proper use of storage space requirements and adding new storage space (disk drives) when required.  • Responsible for installing SQL Server and upgrading existing SQL Server and ensuring the success of the upgrade.  • Performed backups of all SQL servers 2005/2008 daily, weekly, and monthly  • Ensured security of the database servers by implementing applicable security patches and maintaining appropriate security measures.    RDBMS  MS SQL Server 2005/2008/2012/2014/2016; MS Access Education Bachelor's in Business Administration in Business Administration Kennesaw State University - Marietta, GA Additional Information • Experience with SQL SERVER 2008 R2, 2012 and 2016 Primary and Standby databases  • Experience in creating, monitoring, backup, recovery and tuning SQL Server 2005/2008 R2/2012/2014/2016 databases in a multi-platform environment.  • Proficient in copying and migrating SQL SERVER 2008 R2/2012/2016 databases.  • Experience with SQL Server database automation tasks using SQL Server Agent.  • Ensured SQL server patch level was updated and current on all SQL instances  • Working knowledge in Microsoft SQL Server databases, as well as SSIS, SSRS, T-SQL, and performance tuning.  • Administered and designed backup maintenance procedures and put them into operation  • Experience in moving cubes and setting up SSAS  • Experience with cross-platform database migration and database instance consolidation.    OPERATING SYSTEMS  Windows Server 2003/2008/2012
Database_Administrator
Database Administrator Database Administrator Database Administrator Atlanta, GA • 5+ years of experience in SQL Server database administration with an in-depth  understanding of design, development and implementation.  • Perform Full, Differential and Transactional Log backups of data and file  systems as routine operations.  • Provide expertise and guidance in day-to-day database operations, security and  maintenance.  • Tune, administer, and maintain SQL server instances.  • Perform daily maintenance including monitoring backups, managing disk  spaces, and maintaining database objects.  • Maintain client documentation for database topology, connection procedures  and instructions for backup, recovery and security of SQL Server database  environments.  • Actively monitor, optimize, and support production database, and resolve any  issues.  • Excellent interpersonal skills working in teams with people from different  cultures and backgrounds.  • Good theoretical background and proven practical knowledge.    Overall Technical • Databases: SQL Server 2016/14/12. Work Experience Database Administrator Law Offices of Abebe Reta, LLC 2016 to Present Administered the Firm's Databases and maintained client's sensitive information,  documents and financial data.  • Worked with Litigation and Practice Support department in assisting with all  aspects of database; client inception/close, matter transfers, and daily reporting.  • Applied Patches and Service Packs (SPs) on all SQL servers.  • Created and implemented database designs and data models.  • Performed and coordinated testing, analysis, investigation and identification of errors and failure  • Managed server-level and database-level securities.  • Ensured database integrity through constraints and improved performance  through maintaining indexes.  • Optimized performance with migration from SQL server 2008/R2 SQL servers to SQL server 2012, successfully integrating new features and improving database  stability.  • Performed troubleshooting, administration, monitoring, tuning, and operational  functions on SQL databases for multiple projects.  • Wrote database procedures, functions and triggers to optimize results obtained  from company's financial and administration software.  • Proactively responded to database alerts by installing, upgrading, migrating and configuring SQL servers to resolve issues.  • Created SQL Reports, documented IT systems and processes, and updated existing  documentations as changes were made. Database Administrator Awash International Bank 2014 to 2016 Administrative maintenance of relational databases including backup/recovery,  schedule jobs, problem diagnosis and performance tuning.  • Worked on analyzing technical requirements; designing new or updating existing  data models.  • Resolved any issues with database capacity, replication, or other distributed data.  • Managed server-level and database-level securities.  • Upgraded previous versions of SQL Server to V2012, migrated production  databases and all configuration settings.  • Monitored databases with Dynamic Management Views and Functions.  • Designed and implemented tables and views.  • Implemented DML triggers and worked with XML data.  • Coded stored procedures of high complexity to meet product requirements.  • Heavily focused on data conversion and integration; supported back-end  processes  • Developed BI projects - Integration and reporting services. Education BA in Business Administration & Information Systems Addis Ababa University, College of Commerce 2005 to 2007 Skills backups (5 years), Capacity Planning (4 years), Data Modeling (5 years), Database (5 years), Disaster Recovery (4 years), MS SQL SERVER (5 years), operations. (5 years), performance tuning. (4 years), R2 (3 years), replication (4 years), SAP (3 years), shipping (4 years), solutions (4 years), SQL (5 years), SQL server (5 years), SWITCH CAPACITY (3 years), Windows Server 2012 (4 years), DBA, Sql Dba Certifications/Licenses MCSA: Administering Microsoft SQL Server Present
Database_Administrator
Database Administrator Database Administrator Gweru Authorized to work in the US for any employer Work Experience Database Administrator Sino-Zimbabwe Cement Company - Gweru February 2011 to September 2015 Responsibilities  Monitoring Sageline 1000 ERP  Running period end reports  Enduser support  Sage line installations  Backup and recovery  Server administration Database Administrator SZCC 2011 to 2015 Education Bachelor's Midlands State University Skills Web Design (2 years), Database Administration (2 years)
Database_Administrator
Database Administrator Database Administrator Database Administrator - NATIONSTAR MORTGAGE * Managing around 130+ servers and 2000 databases with sizes from 1GB to 2.5 TB  * Work experience in 24x7 Production support for SQL Server 2005/2008/2008R2 and 2012, 2014.  * Experience in Installation and Configuration in different versions like SQL Server 2005 and 2008 and 2008R2 and 2012, 2014.  * Experience in applying the service packs and cumulative packs for servers.  * Verifying and resolving the SQL Server Blocking and deadlock issues and Finding and fixing the root cause.  * Protecting the databases by taking different kinds of Backups such as Full, Differential, and Transactional log backups.  * Resolving the Disk space issues and finding the root cause and permanent fixes.  * Creating logins and managing the required permission and fixing the orphan users.  * Restoring the databases from prod to test and dev servers.  * Good Experience in configuring and troubleshooting of Log Shipping, Database Mirroring and Replication.  * Performing the Cluster installation and adding the nodes in the respective servers in SQL Server 2005, 2008R2 and performing Failover and Failback operations in the cluster environment.  * Good Exposure in Db migration from lower version from higher versions.  * Involved in various SQL Server migrations and Up gradations  * Able to create the Basic level Packages and deploying them in MSDB or File system, and configured the packages to run as jobs.  * Installing and configuring the SSRS and able to provide the security and good exposure in migrating the reports  * Experience in configuring and managing the Always on. Work Experience Database Administrator NATIONSTAR MORTGAGE - US June 2015 to Present USA  Team Size: 10  Duration: Jun 2015 to Till Date  Environment: SQL Server 2005, 2008R2, 2012, 2014, Windows server 2005, 2008R2, 2012  Role: Database Administrator    Description: Nationstar Mortgage Holdings Inc. was founded in 1994 and is headquartered in Lewisville, Texas. Controlled by Fortress Investment Group LLC, the company provides residential mortgage loan services in the United States and consists of Nationstar Morgtage and Solution star, a business which provides technology and data enhanced solutions to the real estate market and companies engaged in the origination and/or servicing of mortgage loans. Nationstar Mortgage has a servicing portfolio in excess of $375 billion and over 2 million customers, [3] and currently employs over 6, 000 full time employees.  Responsibilities:  * Installing and configuring SQL Server patches and other SQL related tools.  * Analyzing, trouble shooting, working with application connectivity and SQL Server issues.  * New SQL Server Installations of SQL Server 2005, 2008, 2012.  * Database migration from SQL 2005 to SQL 2008 and SQL 2000 to SQL 2008.  * Designing of indexes for better performance.  * Designed and implemented comprehensive Backup plan and disaster recovery strategies.  * Creating users and giving appropriate permissions.  * Recovering the databases from backup in various disasters. Effective implementation of Point in time recovery procedures.  * Working on configuring and maintaining transaction replication.  * Creating users and maintaining the security in the prod environment.  * Working on DR activities using by Log shipping and Mirroring  * Good Experience on installation of cluster and adding nodes and failover and failback activities.  * Database maintenance plan creation and troubleshooting.  * Executing the scripts in prod environment.  * Performing the migration and up gradation activities.  * Configuring and maintaining always on and adding db's to availability group.    Project # 2 Database Administrator NIIT October 2013 to 2015 Client: VANGUARD HEALTH SYSTEMS, USA  Team Size: 8  Duration: Oct 2013 to Mat 2015  Environment: SQL Server 2005, 2008R2, 2012, 2014, Windows server 2005, 2008R2, 2012  Role: Database Administrator    Description: Vanguard Health Systems was an operator of hospitals and other medical facilities in five U.S. states: Arizona, Illinois, Massachusetts, Michigan, and Texas. The company's headquarters were located in Nashville, Tennessee. Vanguard owned twenty-six hospitals. including the ten Detroit Medical Centerhospitals in Detroit, Michigan, five in San Antonio, Texas, four in the Chicago area, four in the Phoenix, Arizona area, and controlled an additional three hospitals through joint ventures, for a total of 6, 201 licensed beds    Responsibilities:  * Installation and configuration of MS SQL Server 2005, 2008, 2012.  * Migrating databases from SQL Server 2000 to 2005 and SQL Server 2005 to 2008.  * Resolving Tickets which include creating and maintaining databases, monitoring Disk Space, database integrity, identifying missing Indexes, handling blocking  * Maintained & Monitored Alert/Schedule to make smooth replication process.  * Ensure and maintain sound backup and recovery policies and procedures.  * Backup and restoring the databases from production to test environment.  * Resolving blocking processes related issues.  * Executing the scripts in production environment.  * Updating Service packs and Security patches for the Servers.  * Configuring and monitoring the Database Mirroring and Log Shipping.  * Ensuring Data consistency in the database through DBCC commands.  * Migration and up gradation of servers and databases  * Working on Remedy ticketing tool for ticket management.  * Managing Database user privileges (granting & revoking permissions)  * Worked at client location and providing 24/7 on call support Education M.Tech in comp JNT University - Hyderabad, Telangana 2013 Skills DATABASES (3 years), MS SQL SERVER (3 years), SQL (3 years), SQL SERVER (3 years), REMEDY (1 year) Additional Information Technical skills:    SQL Server Versions MS SQL Server 2014, 2012, 2008, 2005  Tools service now, Remedy 4.5, Lite speed, HP Service Manager 9, Tivoli  OS Servers WINDOWS 2000, 2003 and 2008  Databases SQL Server  Operating System Windows 2000, NT, XP, 2003 and 2008 Server
Database_Administrator
Database Administrator Database Administrator Database Administrator - Amazon Queens, NY • Excellent analytical, problem-solving and communication skills and experience covers all aspects and levels of database Administration • More than 5 years of experience as a SQL Server 2014/2012/2008R2, DBA/Developer.  • Experienced in Installing, Configuring, Managing, Monitoring, Troubleshooting, Upgrading and Migrating MS SQL Server 2016, 2014, 2012, 2008 R2 • Management of backup and restore, export and import from SQL Server to SQL Server.  • Hands on experience and outstanding knowledge of High Availability (HA) including Clustering, Always On, Replication, Mirroring and LogShipping.  • Experienced in diagnosing and troubleshooting Performance related problems and have used different native and Third Party tools for Performance Tuning • Some of the tools -Execution plans, Database Tuning Advisor, PerfMon, Activity Monitor, Windows Event Logs and OpNet, SolarWinds • Experience in creating and scheduling SQL Server agent Jobs, setting up Alerts & notifications using SQL Mail.  • Good understanding of Normalization /Denormalization and data modeling database design methodology.  • Creation of Tables, Views and user created Data Types, Indexes, Stored Procedures and Triggers.  • Working in Production, Test and Development Environment extending logical and physical data models, preparing technical design documentation • Configuration, performance tuning, client/server connectivity, Database Maintenance plans, Database Consistency Checks using DBCC.  • Database Migration, upgrade project from Oracle, MySQL Databases and other data source to SQL Server • Followed the best practices like change management and raising tickets for any changes in production environment.    Database: MS SQL Server 2016/2014/2008R2, MS Access,  Scripting Languages: SQL Scripting, PowerShell, JavaScript  DATA Tools: SQL Server Integration Services (SSIS), SQL Server DTS  Reporting Tools: SSRS, Report Builder 3.0/2.0, Crystal Reports  Data Modeling: Toad Data Modeler, ER-Win, Visio, SQL Server Data Diagram Authorized to work in the US for any employer Work Experience Database Administrator Amazon - Queens, NY August 2017 to Present • Responsible for database server security for highly optimized production databases, maintain 24/7 services for users • Developed Database Maintenance Plan for better performance and design highly effective database recovery plan for prevent data loss • Database Backup & Restore, Installed & Configure, SQL Server 2012 & 2014 in development, test, and production environment • Installed, Configured and Maintained SQL Server 2012 & 2014 Failover Cluster Excellent ability to work with team or start alone and Research new topics and quick, and continuous learner Servers, Replication and Log Shipping configure and maintain • Maintained and configured SQL Server 2012 Clustering on Microsoft Clustering services (MSCS) from data center to test environment.  • Troubleshoot production issues and fine-tuning of databases, and designing database schema and capacity planning disk utilization • Migrated databases from SQL Server 2008 to 2014, Cold fusion to MySQL database in test/production environment • Run DBCC statements to check physical and logical consistency of database and Rebuild indexes • Monitoring and troubleshooting SQL Server by using SolarWinds and Performance Monitor native tool. Database Administrator Military Personnel Services Corp - Falls Church, VA August 2014 to May 2017 • Install, Configure and Maintain Failover Clustering using SQL Server 2014/2012/2008R2 for Windows environment.  • Install Configure and Maintain Database Mirroring using automatic failover option in, High Safety/High Performance Always On technology on MS SQL 2012, 2014, 2016.  • Participating in migration and consolidation of SQL Server databases and Assisting in operational activities of database platforms.  • Responsible for disaster recovery (DR) and high availability (HA) solutions.  • Implementing performance tuning and assisted in system troubleshooting database and providing technical support for all components of major databases.  • Conducting data modeling and designed relational databases, maintain and manage DBCC checks and resolved data corruption issues.  • Database modeling and create database schema objects including indexes and views.  • Monitor SQL Server performance and administered SSIS data flow transformations.  • Strong communication and interpersonal skills. Ability to meet deadlines and set priorities.  • Database security Administration. Protecting database integrity. Managing access controls and adequate segregation of duty, user access management i.e. creating and granting user access and roles • Design virtual network, install and configure VM's for various database servers as connected through micro soft cloud • Created Backup strategy for production and development environment and provide High Availability solutions for current project • Write automated script, Scheduled jobs, manage automated solutions for all the production servers • Backup plan and disaster recovery solution and Scheduled transactional Replication process for updating our parallel servers.  • Migrated databases from SQL Server, MySQL to 2014 in test/production environment • Installed, Configured and Maintained SQL Server Failover Cluster Servers, Replication and Log Shipping set up and maintaining • Lock, Block and Deadlock Monitoring and Tuning • Involved in creating and modifying tables, Index (Cluster/Non-Cluster), Constraints, Views, Stored Procedures, Triggers • Data Modeling using ERWin and Designed Logical, Physical Database using ERWin Education Bachelor's in Mathematics Bachelor's Univ of Dhaka Skills SQL (5 years), DBA, Sql Dba Certifications/Licenses Microsoft Certified Professional (MCP) October 2018 to Present Additional Information Operating Systems: Windows Server, Windows 7/10, PowerShell
Database_Administrator
Database Administrator Database Administrator Kansas Authorized to work in the US for any employer Work Experience Database Administrator Cerner Corporation October 2014 to Present Database Administrator Evertec Group, LLC September 2012 to September 2014 Education Bachelor's Universidad Politecnica de Puerto Rico Skills Oracle (4 years), Oracle Rac (3 years), MS SQL Server (4 years)
Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator I am an Oracle DBA with experience and has worked extensively on migration and upgrade within and outside data-center using data guard. I have experience with RAC, 12c upgrade, data guard, Grid control, ASM, RMAN and Golden Gate monitoring. I have been involved with different teams, including development, testing and QA. I have extensive experience with RMAN, SQL Query tuning, Shell Scripting, DB Console, OEM, RDBMS availability, Storage, ASM and data guard failover and failback over standby databases efficiently. I have been involved in recovery, restore, and data back-up process. I have handled databases up to 3 TB size. I have hands on experience on OS i-e AIX, SOLARIS, HP-US, LINUX and Windows servers. I have conducted various team meetings, DBA team and provided the issues, presented them to improvements and solutions in a presentation. Work Experience Oracle Database Administrator Newedge Chicago Il - Chicago, IL March 2016 to December 2018 • Tuned performance of RAC and non RAC databases.  • Installed Oracle Database 11gR2 with Real Application Cluster (RAC) with CRS and ASM in SOLARIS environment.  • Upgraded Databases from 10g to 11g and 12c on linux platform.  • Tuned performance of RAC and non RAC databases.  • Worked on creation and deletion of RAC resources like listener/instance and database.  • Provided technical assistance and guidance to the team in implementing High Availability solutions for the group using features like Real Application Clusters, Flashback, Oracle Streams and 10g Data Guard with Automatic Failover.  • Found bottlenecking queries that impede application performance and fine-tuned them.  • Tuned databases for memory tuning by adjusting Buffer cache size, log switches and reducing check pointing, increasing sort area sizes, shared pool area, prioritizing Oracle processes and increasing SGA overall.  • Troubleshot application SQLs and database performance tuning, table partitioning, table space reorganization and used SQL TRACE, TKPROF, EXPLAIN PLAN, STATSPACK, AWR and ADDM utilities for optimizing and tuning SQL queries.  • Used Automatic Workload Repository (AWR) and Automatic Database Diagnostic Monitor (ADDM), ASH report, SQL tuning advisor, SQL access advisor, Segment advisor, SQL profiles, SQL baselines, SQLT reports, TOP, SAR, VMSTAT, IOSTAT, GLANCE for Performance tuning.  • Coordinated and suggested PM, SA and LOB DBA to allocate and setup disks for data files, backups and achieve log sizes for ASM through SAN storage, SAN storage to setup VOTING and OCR ASM LUNS per cluster, swap storage and shared memory needed per each node.  • Tuned ETL process of data warehouse databases to reduce load time.  • Periodically cloned multi-terabyte databases to QA and UAT.  • Implemented Logical and Physical Standby Databases for RAC cluster on Sun Solaris platform using Data Guard feature of Oracle 11g R2.  • Performed data replication using Materialized views and Oracle Streams in Oracle 11gR2.  • Cloned/Migrated databases using RMAN and traditional Data Pump export/import utilities in Oracle 11gR2.  • Performed RMAN operations (Incremental Backups).  • Helped developer to install Oracle Client, troubleshoot and establish the connection to Oracle database through ODBC, JDBC.  • Worked on JDBC (JDBC connectivity, 2 phase commit, JDBC Statement, Cursor in Scrollable result set, connection pooling, Locking System in JDBC, Single Concurrent Open statements per connection).  • Performed Database tuning, Application Tuning & performance monitoring.  • Fine-tuned Initialization parameters, I/O, Memory and Operating System kernel parameters.  • Implemented and troubleshot Data Guard (Standby) for high availability/disaster recovery purpose.    IT Environment: Oracle, 11g, HP-UX 11, Sun Solaris 10.0, RAC, Oracle Streams, RMAN, Data Pump, SQL TRACE, TKPROF, EXPLAIN PLANs Education Bachelor of Science in Computer Science University of Buea Skills Database (2 years), databases. (2 years), HP-UX (2 years), linux (2 years), Oracle (2 years), Oracle Dba, DBA, Sql Dba Certifications/Licenses Oracle Certified Associate sql Additional Information Technologies  Databases: Oracle 10g, 11g, 12c  Database Tools: Oracle (Oracle Enterprise Manager, SQL*Plus, SQL Loader, DB Configuration Assistant) Toad, OEM Grid, RMAN, SQL*Loader, Exp/Imp/Data Pump, Log miner, Statspack/AWR, Shareplex Top, DBCA, DBUA, ADDM, Oracle Migration Workbench, ERwin, QDesigner, Remedy    Operating Systems: MS Windows, UNIX (Solaris 8/9/10, AIX, HP-UX), LINUX  Hardware: Sun Fire 15K, Sun 6320 Storage, Sun Enterprise Servers 890/880/420/450, Sun StorEdge 6320, Hitachi, EMC, Dell Servers, Compaq Servers 6000/3000/1600/800, HP/UX-9000, Red Hat Linux 6.2
Database_Administrator
Database Administrator Database Administrator Database Administrator New Britain, CT • 3+ years of experience in Oracle Database administrator, having exclusive experience in database administration, installation, configuration and upgrades with Oracle Software 11g/10g on Sun Solaris, Red Hat Linux, AIX, and Windows Platform.  • Knowledge in GoldenGate Replication  • Converted Physical Standby to Snapshot Standby and to Active Data Guard.  • Knowledge in Exadata.  • Hands on experience on RAC database  • Experience in active duplication of databases using RMAN cloning.  • Incomplete recovery and disaster recovery using Standby database or Data Guard by implementing RMAN backup.  • Extensively used Database Administrative tools like Oracle Enterprise Manager, SQL*PLUS, TOAD 12.1  • Experience in designing, implementing and supporting highly available RAC clusters for companywide single sign on application, as well as other database solutions using advanced replication and standby (data guard) options.  • Setup and installed Oracle 11gR1 2, 10g RAC software with ASM & OCFS2 File systems.  • Performance tuning of the database using 11g new features - SQL Tuning, Used Tuning utilities like TKPROF, EXPLAIN PLAN, AWR, ADDM, SPA and Tuning of SGA, Distribution of disk I/O, Sizing of tables and indexes.  • Experience with SQL, PL/SQL coding, stored procedures, triggers, cursors, functions, packages, UNIX Shell Scripting, Indexes, Logical and Physical database design to implement the business logic.  • Handled operational responsibilities like database refreshes/copy backs, security, documenting standards and procedures, data migration, data clean-up, data archiving, etc.  • Good co-ordination and communication with system administrators, business data analysts and development teams. Work Experience Database Administrator Polaris - Hyderabad, Andhra Pradesh July 2012 to June 2014 Hyderabad, India  • Database monitoring and performance tuning using OEM (Oracle Enterprise Manager).  • Backup of Database (Making Backup Schedules depending upon Business Strategy: Daily Backup, weekly Backup etc.).  • Configuration and Maintenance of oracle 11g RAC, Standby database.  • Database upgrades and migrations from 9i to 10g/11g database versions.  • Application Tuning by tuning queries, identifying problematic code, creation of indexes, re-writing queries using an optimized path.  • Monitored the various database activities such as backup, error logs, space, object, performance, user and session monitoring to ensure proper capacity and availability.  • Involved in Creating and Managing Table spaces with different block-sizes to prevent row chaining.  • Performed day-to-day database administration tasks like Table space usage, checking alert log, trace files, monitoring disk usage, Table/index analyze jobs, database backup logs etc.  • Analysis and management of Oracle problems/defects using SRs and/or Metalink with Oracle  • Write and modify UNIX shell scripts to manage Oracle environment.  • 24x7 production support for several critical systems which utilize multiple Oracle 9i, 10g, 11g databases.  • Export and import of database objects using Data pump utilities EXPDP and IMPDP.  • Cloning databases using scripts as well as RMAN.  • Implemented Database Security, Management of role-based security.    Environment: Oracle 11g, 10g with RAC and ASM, SQL, PL/SQL, CRONTAB, Erwin, O/S: RHEL 4.2, OEM, RMAN, Export/Import, ASM Packages. Database Administrator Swarna Bharathi Institute of Technology - Hyderabad, Andhra Pradesh August 2011 to May 2012 Hyderabad, India  • Developed backup and recovery strategies, batch processing, performance monitoring, log maintenance and automating functions wherever possible.  • Maintained database security by managing users roles, privileges. Implemented new security rules via roles as per the company policies.  • Daily incremental backup and weekly full backup of databases using RMAN.  • Loaded data into database tables using SQL *Loader.    Environment: PL/SQL, Oracle 10g, TOAD, SQL PLUS, PL/SQL Developer. Education Masters of Science in Computer Science and Engineering Central Connecticut State University - New Britain, CT 2014 to 2016 Bachelors of Science in Computer Science and Engineering Jawaharlal Nehru Technological University - Hyderabad, Andhra Pradesh 2008 to 2012 Skills DATABASE (2 years), ORACLE (2 years), PL/SQL (2 years), RMAN (2 years), SQL (2 years) Additional Information Technical Skills  Languages SQL • PL/SQL • C • C++ • UNIX Shell Scripting  Database Oracle 11g/RAC • Oracle 10g/RAC • Oracle 9i • Microsoft SQL Server  Tools RAC • OEM Grid Control • SQL *Loader • ASM • SQL Server • Export/Import • Patch Management • SQLNET • ODBC • RMAN • TOAD • Data pump • Data Guard • VMware • CronTab  Tuning Tools TKPROF • EXPLAIN PLAN • STATSPACK • ADDM • AWR • ASH & ADDM.  Terminal Emulation Toad • Putty • Telnet • FTP • PL/SQL
Database_Administrator
Database Administrator Database Administrator Bridgeport, CT Seeking a position in a progressive organization where I can enhance my skills and knowledge while contributing to its success. Work Experience Database Administrator Electronics and Communication Engineering - Hyderabad, Andhra Pradesh September 2010 to April 2014 Jawaharlal Nehru Technological University, G.P.A - 3.5/4.0  Hyderabad, Andhra Pradesh, India.    TECHNICAL SKILLS  • Programming Languages: OOPS, Mat lab, Modelsim, Quartus II  • Working knowledge of Microsoft office tools  • Mobile Technology: Android    ACADEMIC PROJECTS  • Title: Touch Screen Based Robot To Pick Object, With Wireless Video Camera  Best Connectivity: Wireless Technology  • Embedded System and PC communication using ZigBee network and touch pad.    ACADEMIC ACHIEVEMENTS  • Was Awarded Merit for presenting a paper on "Bio Chip" at the fest conducted in Sreenidhi Institute of Science and Technology-Hyderabad  • Was awarded a certificate of Excellence in "Creative Memory and Study Skills" work shop by Squadron leader Jayasimha (Double Guinness World Record Holder)  • Prepared and presented a paper on "Cloud Computing" in a Technology Symposium on basic and advanced sciences  • Presented a paper on "Paper Battery" at technical fest "Fourier's 2K12" organized by department of ECE, BIET.    OTHER ACADEMIC ACTIVITIES  • Participated in "Sixth Sense Botz" workshop in association with ROBOVEDA 2012 conducted by ARK Techno-Solutions  • Attended seminar on "Modern Trends in Digital Communication Satellites" conducted by Defense Research & Development Organization  • Participated in a workshop on "Applications of Matlab in Engineering" conducted by Association of Communication Engineers Database Administrator Electronics and Communication Engineering 2011 to 2012 team which won the Inter-college championships two years in a row - 2011 and 2012  • Trained Indian Classical singer with multiple notable public performances.  • Community service volunteer member in "Street Cause" / Helping Hands For Poor Education Master of Engineering in Electrical and Computer Engineering Fairfield University Additional Information ORGANIZATIONAL SKILLS_  Worked as a convener for national level technical fest FOURIES'13 in Bharat Institute of Engineering And Technology  • Excellent communication skills  • Efficient management and organizational abilities  • Problem solving with analytical thinking.  • Open minded to work in complex environment and projects.
Database_Administrator
DATABASE ADMINISTRATOR DATABASE ADMINISTRATOR DATABASE ADMINISTRATOR - State of Michigan-Treasury-DTMB Framingham, MA Four year of experience in database management systems with hands-on administration experience on database platforms Work Experience DATABASE ADMINISTRATOR State of Michigan-Treasury-DTMB October 2016 to Present • Expert in database administration related to data warehousing, ETL implementations, Normalizing, SQL monitoring, space optimization, user/account management controls and batch programs.  • Responsible for fast data backup and recovery, performance tuning, resource optimization and query optimization.  • Point of contact for business users for any design specifications and applications onboard.  • Administer Teradata roles and profiles on job-function based access rights across the agency.  • Migration and server refresh testing and orientation of the various versions of databases and their upgrades.  • Subject matter expert in writing complex SQL collaborations into tables, views, indexes, stored procedures and macros, as per business requirement. DATABASE ADMINISTRATOR Ascena Retail Corp March 2015 to October 2015 • Teradata database administration and monitoring related to workload management.  • Participate in system analysis and data modelling for various stored procedures involved in daily retail billing and routines.  • Live SQL monitoring and support for space or SQL path related performance issues involving query optimizing and statistics  • Teradata performance tuning via explain plans, indices, collect statistics or rewriting of codes.  • Interact with business users to design high level specifications and development for applications being used.  • Design data feeds to load Teradata tables using Teradata tools like Fastload, Multiload and Teradata Parallel Transporter. Education MASTERS IN COMPUTER SCIENCE in COMPUTER SCIENCE NORTHERN ILLINOIS UNIVERSITY - DeKalb, IL December 2014 BACHELORS IN COMPUTER SCIENCE in COMPUTER SCIENCE AMRITA UNIVERSITY - Coimbatore, Tamil Nadu May 2013 Skills Database administration, Database, Microsoft sql server, Sql server, Oracle, DBA, ETL Additional Information Skills & Abilities  • DATABASES: Database administration on Teradata 16.10, Teradata Tools and utilities, Microsoft SQL Server 17.2 and Oracle 11.2  • PROGRAMMING: C, C++, C#, Java Object orientated programming, .NET programming.HTML, CSS, JavaScript, JSP, PHP and ASP.NET, Assembly language programming and web programming technologies  • INTEGRATED TOOLS AND SKILLS: Database SQL query engineering and development, Business intelligence applications/tools manual and GUI, OS shell and UNIX/LINUX scripting.  • ANALYTIC TOOLS: KNIME, Microsoft Power BI and BiQuery
Database_Administrator
Database Administrator Database Administrator Database Administrator - ULTIMATE RELIANCE, INC Austell, GA Over 3 years of experience as an Oracle Database Administrator in installation, configuration, upgrades, tuning, backup, recovery, cloning and support. Demonstrate the ability to work independently with minimum supervision as well as communicate both orally and in writing. Self-directed, highly motivated team player focused on leading team towards common goals and building strong working relationship. Work Experience Database Administrator ULTIMATE RELIANCE, INC February 2012 to Present Monitoring and tuning database management system.  - Analyze database performance and recommend enhancements as appropriate.  - Monitoring data usage to ensure correct use by applications and to minimize redundancy.  - Performing health checks and constantly reviewing the alert logs.  - Installed and configured Oracle Database software and Utilities for multiple client server.  - Participated in the project for the Installation and configuration of Disaster Recovery Infrastructure (Oracle Data Guard)  - Migrated Oracle Database 11g from File system to Automatic Storage Management (ASM)  - Monitoring the storage utilizations and planning future storage requirements.  - Made changes to development and production database in response to developers request.  - Provided recommendations to Sys Admins. to enhance performance of database.  - Performed SQL tuning to improve performance of the database.  - Performed backup and recovery of the database. Also clone and duplicate database for Development and testing.  - Used SQL-Loader utility to load data into oracle database from external files.  - Provide database related support for application development team. Database Administrator KAYBAMZ, INC June 2010 to January 2012 Proactively assist in the evaluation of application requirements as it relates to the database environment.  - Monitor database growth and provide input to overall system capacity planning.  - Managing Backup and Recovery for Oracle on Linux Platform using RMAN  - Going through the day to day user requests and troubleshooting the database related problems  - Monitored Tablespace size, resizing Tablespace, relocating data files for better disk I/O  - Created Users, allocation of appropriate Table space quotas with necessary privileges and roles. Used OEM Diagnostic and tuning pacts to tune the application and SQL queries  - Created Backup plan design and implementation using cold/hot backups, flash copy and RMAN technology Education MBA in Business Administration Honors - Long Island University - New York, NY Additional Information Oracle Certified Associate (OCA)
Database_Administrator
DATABASE ADMINISTRATOR DATABASE ADMINISTRATOR DATABASE ADMINISTRATOR • Talented IT professional with extensive training in Oracle 11gR2 and 12c with extensive hands on experience.  • Puts standards in place to ensure that all application design and code is produced with proper integrity, security and performance.  • Implements and enforces security for all of the Databases.  • Performs databases re-organizations as required to assist performance and ensure maximum uptime of the databases.  • Expertise in hardware/software integration, reinforced by proven ability to develop business solutions that improve efficiency, productivity, and profitability.  • Experience in administering, tuning and monitoring database using OEM, SQL PLUS, ASM, ASMCA, SVRTL,RMAN, NETCA, DBCA, LSNRCTL, EMCTL, ORAPWD, SHELL SCRIPTING, ORACLE GRID CONTROL, SRVCTL, CRSCTL, ASMCMD  • Designed strategies for performing database backups and recovery.    • Strong interpersonal, time management and organizational skills. Proven team player with strong ability to multitask.  • 24x7 on-call Production support for database activities.  • Ability to adapt to new environment fast.  • Knowledge of Oracle security management.  • Perform both Oracle and also operating system performance monitoring and the necessary adjustments.  • Experienced and knowledge in migrating code, database changes, data and menus through the various stages of the development life cycle.  • Proficient experience with Oracle Financials, Discoverer, and Enterprise Manager.  • Good knowledge of Database security management, and Oracle tools. Work Experience DATABASE ADMINISTRATOR NATIONAL RURAL ELECTRIC COOPERATIVE ASSOCIATION 2016 to 2018 PROJECT SCOPE: SUPPORTING INFRASTRUCTURE SYSTEMS  The National Rural Electric Cooperative Association (NRECA) is a trade association for over 900 consumer-owned electric cooperatives serving more than 42 million people. Supported Oracle Infrastructure projects including administration of Oracle Enterprise Manager Grid Control, implementing disaster recovery policies, Database corruption remediation, ASM storage analysis, and system configuration analysis.  Responsibilities/Deliverables:  • Experience in Installation, Configuration and Troubleshooting of Oracle Database on UNIX, Red Hat Enterprise Linux (RHEL) and Windows on highly transitive and Very Large Databases (VLDB) and mission critical large OLTP, OLAP systems to support NRECA program.  • Implementation and Administration of Oracle Data guard technology to replicate OLTP active database to OLTP passive database.  • Perform administration tasks (installing, maintaining, monitoring, recovering, rebuilding, upgrading, patching and performance tuning).  • Develops and document processes and procedures for maintenance, installation, upgrade, backups and recoveries of production and test databases as required by the business.  • Analyzing the quality of the data, managing and designing accurate logical data models.  • Organizing large data feeds from variety of data sources and reorganized physical objects (tables & indexes) and tablespaces to improve the performance.  • Works with project team to design quality physical database designs and implement accordingly.  • Configure storage systems software to meet requirements (ASM).  • Provide recommendations on how best to fine tune and resolve data quality issues.  • Test database software deployment.  • Investigate data anomalies.  • Post system deployment to investigate.  • Resolve technical data issues related to the applications and back-end data processes.  • Support production builds and system hardening.  • Integrate new products and software packages into the system.  • Makes recommendation for hardware upgrade based on system performance and forecasted growth.  • Handled daily DBA activities and excellent experience with SQL scripting, PL/SQL coding, stored procedures, functions, packages, triggers to enforce the referential integrity constraints and business rules.  • Creating and managing users, roles and profiles, implementing security, assigning tablespaces to the users, granting roles and privileges etc.  • Co-ordinate with UNIX administrators and management team for space management, problem resolution, capacity planning, software version control, evaluation and support on various servers.  • Works with application developers and user communities to determine requirements for new database-driven applications, including data transition and conversion support, creating user/group roles, and helping to define any reporting requirements.  • Works with application administrators to ensure that all applications are functioning properly and resolves all database issues.  • Monitors database performance and implements changes necessary to maintain acceptable performance levels.  • Provide day-to-day Database support that includes monitoring, troubleshooting, and performance tuning of database environments  • Provides general database analysis, administration, and programming support for various database systems, include user management, database design, data imports and exports, database software updates and patches, database backups, and security compliance.  • Work independently but also function in a team oriented environment and have excellent communication skills. DATABASE ADMINISTRATOR WALMART INC.(CLIENT) 2014 to 2016 PROJECT SCOPE: ENERGY TECHNICAL SYSTEMS  Peabody is the leading global pure-play coal company and a member of the Fortune 500, serving power and steel customers in more than 25 countries on six continents. Supported Oracle Database projects including implementing disaster recovery policies, Oracle 12c installation/administration, Database corruption remediation/mitigation, ASM storage analysis, and system configuration analysis.  Responsibilities/Deliverables:  • Perform Installation, configuration, upgrade, and administration of Oracle Enterprise Manager Grid Control.  • Perform administration tasks (installing, maintaining, monitoring, recovering, rebuilding, upgrading, patching and performance tuning).  • Designs, implements and maintains moderately complex databases, access methods, access time, device allocation, validation checks, organization, protection and security, documentation and statistical methods.  • Maintains database dictionaries, monitors standards and procedures and integration of systems through database design.  • Performs ongoing tuning of the database instances.  • Plans, develops and implements backup, archival and recovery policies and procedures of the databases.  • Develops and document processes and procedures for maintenance, installation, upgrade, backups and recoveries of production and test databases as required by the business.  • Control the migrations of programs, database changes, reference data changes and menu changes through the development life cycle.  • Work within a team of developers, system administrators, web developers to design, implement database systems by application of principles and techniques of computer science, engineering, and mathematical analysis.  • Responsible for the successful running of all applications and services running on the database.  • Analyze software requirements to determine feasibility of design within time and cost constraints.  • Develop software system testing procedures, programming, and documentation.  • Maintain current knowledge of relevant technology as assigned, and participate in special projects as required.  • Participating in quality assurance reviews when necessary with an emphasis on accessing data with efficiency.  • Review audit and error logs to ensure systems / applications are functioning as expected.  • Monitors database performance and implements changes necessary to maintain acceptable performance levels.  • Creates and maintains all databases required for development, testing, and production usage.  • Provides general database analysis, administration, and programming support for various database systems, include user management, database design, data imports and exports, database software updates and patches, database backups, and security compliance.  • On call support 24x7. Education MBA in Finance / Information Systems Lindenwood University 2013 Bachelor of Science in Computer Science Lindenwood University 2011 Skills DATABASES (5 years), DATABASE (5 years), ORACLE (5 years), SQL (5 years), PERFORMANCE TUNING (5 years) Additional Information TECHNICAL SKILLS:    • Databases: ORACLE 11G R2, ORACLE 12C.  • Operating System: WINDOWS (SERVER 2008/2012), LINUX (RED HAT)  • DBA: Installation, Performance tuning, Back-Ups and Recovery, Upgrading Troubleshooting, Security, AWR Reports, Redo Logs, Auditing.  • Application Tool: SQL PLUS, SQL DEVELOPER, SSH, PUTTY, SQL LOADER, WINDOWS POWER SHELL.  • Oracle Utility: DBCA, OEM, NETCA, LSNRCTL, OUI, ASM, ASMCA, ORAPWD, SRVCTL, EMCTL, RMAN, SRVCTL, CRSCTL, ASMCMD  • Programming Languages: SQL, PL/SQL, UNIX SHELL (KORN, BASH, C)
Database_Administrator
Database Administrator Database Administrator Database Administrator - AF GROUP New Berlin, WI Five (5) years of experience as a Database Administrator, having hands on experience in database administration, production support, installation, configuration, upgrades, performance tuning, backup and recovery, cloning, space management, and database security with MS Sql Server(2012, 2014 and 2016) on Windows Platform, Sun Solaris, Red Hat Linux, and Including Oracle (10g, 11g, 12c)  • Superb Knowledge of MS SQL Server 2008-2106 in Database and Installation Administration.  • Experience in database upgrade and migration.  • Experience in troubleshooting and resolving database installation issues, integrity issues, performance issues, blocking and deadlocking issues.  • Strong experience with Performance Tuning and query Optimization using performance monitor, SQL profiler, and other related monitoring and troubleshooting tools.  • Ability to detect and troubleshoot SQL Server related CPU, memory, I/O, disk space and other resource contention.  • Experience with High Availability solutions-Log Shipping and Database mirroring  • Expert in backups, restores and recovery processes.  • Knowledge of High Availability (HA), Always On, MS SQL Clustering and Disaster Recovery (DR) options for SQL Server.  • Expert knowledge of Data Security, SQL Server Database Encryption (TDE) and data protection best practices.  • Experience working with Windows server with a working knowledge of general Datacenter operations both physical and virtual.  • Installed 12c Databases and responsible for upgrading Oracle 10g to 11g  • Experience working in an agile project methodology.  • Expert experience in implementing operational automation  • Strong Knowledge of how indexes, index management and how indexes are stored and how they can be created and managed effectively.  • Knowledge of SSIS and SSRS  • Experience supporting application Development request for database/schema refreshes  • Expert knowledge of oracle 11g and 12c installation, patching, upgrades and administration Work Experience Database Administrator AF GROUP - New Berlin, WI June 2017 to Present Responsibilities:  • Responsible for monitoring and making recommendations/implementation for performance improvement in hosted HA databases. This involved index creation, index removal, index modification, file group modifications, and adding scheduled jobs to re-index and update statistics in databases  • Maintained SQL Server Databases; ensured accuracy of information and automated numerous functions.  • Created and manage Oracle 12c container and pluggable databases  • Fine tuning of database objects and server to ensure efficient data retrieval.  • Monitor and optimize system performance using SQL Profiler and Database Engine Tuning Advisor.  • Installed and managed and provided day to day administrative support for SQL server 2012, 2014 and 2016  • Participated in on call rotation  • Experience in Batch processes, Import, Export, Backup, Recovery, Database Monitoring tools and Application support  • Involved in the migration of on premise databases to Azure cloud  • Monitor and optimized system performance using SQL Profiler and Database Engine Tuning Advisor.  • Plan, Design and Scheduled Database Maintenance & Administrative Tasks  • Performance Tuning - Execution plan, Profiler, Performance Monitor, Extended Events, Data Collector and Resource Governor  • Administer and support databases in log shipping configuration.  • Expertise in T-SQL writing stored procedures, triggers and functions  • Implemented & Administered SQL Server High Availability and Disaster Recovery strategies  • Experience in using DMV and dynamic management functions for finding out long running queries  • Installed, upgraded and patched and managed Oracle Databases on 10g to 12c servers  • Monitored and managed databases in mirroring configuration environment Database Administrator Cardinal Health - Dublin, OH December 2013 to May 2017 Responsibilities:  • Plan, install, and test software upgrades and patches.  • Monitors database performance trends to identify anomalies or errors.  • Develops, plans, and establishes database performance baselines.  • Test and coordinate database modifications.  • Plan and coordinate security measures alongside Banner Security Administrators and Database Administrator Manager.  • Create and maintains all SQL Server databases required for development, testing, education and production usage.  • Perform the capacity planning required to create and maintain production and dev databases.  • Perform ongoing tuning of the database instances.  • Install new versions of the SQL Server RDBMS and its tools and any other tools that access the Oracle database.  • Periodically test the databases backup and recovery process.  • Implement and enforces security for all of the SQL Server Databases.  • Monitor log shipping configuration  • Perform database re-organizations as required to assist performance and ensure maximum uptime of the database.  • Enforce established standards to ensure that all application design and code is produced with proper integrity, security and performance.  • Perform reviews on the design and code frequently to ensure the site standards are being adhered to.  • Help evaluate releases of SQL Server and its tools, and third party products to ensure that PCOM is running the products that are most appropriate.  • Provide technical support to the Enterprise Applications Team.  • Enforces and maintains database constraints to ensure integrity of the database.  • Administer all database objects, including tables, clusters, indexes, views, sequences, packages and procedures.  • Assist with impact analysis of any changes made to the database objects.  • Respond to and resolve database access and performance issues.  • Perform database transactions and security audits.  • Establish appropriate end-user database access control levels. Education Some college Skills DATABASES (5 years), DATABASE (5 years), SQL SERVER (5 years), ORACLE (5 years), SQL (5 years), DBA, Oracle Dba Certifications/Licenses MCSA Present MCPS: Microsoft Certified Professional Present OCA Present Additional Information TECHNICAL SKILLS    Databases Oracle 10g, 11g, 12c. MS Sql Server 2012-2016  Database Tools  Oracle (Oracle Enterprise Manager, SQL*Plus, SQL Loader, DB Configuration Assistant) Toad, OEM Grid, RMAN, SQL*Loader, Exp/Imp/Data Pump, Statspack/AWR, DBCA, DBUA, ADDM, Azure Monitor, Toad, Putty, NX client, Winscp, VN, Sql Developer, Sql Server Management Studio, Iginite/DPA, MobaXterm, Cisco Automatic workload Automation, OEM 12c    Operating Systems MS Windows, UNIX (Solaris 8/9/10, AIX, HP-UX), LINUX  Other Skills Microsoft Azure, Azure Virtual Machines, SSIS, RAC, GOLDEN GATE, DATA GUARD, AZURE CLOUD
Database_Administrator
Database Administrator Database Administrator Senior Oracle Database administrator Chicago, IL • Oracle Certified Professional (OCP) with around 10 Years of experience as Oracle Database Administrator providing 24/7 Production support/ Engineering for Oracle databases 12c/11g/10g/9i/8i on various Unix platforms like Solaris, HP-UX, Linux and AIX.  • Designed and implemented Oracle Real Application Clusters (RAC) for a high transaction volume OLTP application with Transaction Application Failover.  • Extensive experience in Installations, Configurations, Cloning, Patching, Upgrades, Performance Tuning, Backup-Recoveries, Data Archiving, DB Monitoring, Capacity Management, User Management, Index Management, Managing Data Dictionary Objects, and Database Troubleshooting and Oracle tools.  • Extensive experience in supporting very large and mission critical Oracle databases in both OLTP and OLAP environment with database size over 30+ TB.  • Experience in deploying secondary and disaster sites with physical standby databases using Data Guard and Logical standby as well.  • Experience in Upgrading/Migrating Oracle databases to 10g/11g/12c versions.  • Experience in Oracle 12c database consolidations. Implemented Multi-tenancy architecture in 12c, migrated databases from Non-CDB to Container/Pluggable databases.  • Perform necessary Co-ordination with Application team and other IS teams during the project life-cycle.  • Responsible for applying patches on Single / RAC database instances.  • Install and Manage Automatic Storage Management (ASM) Instances and databases on it.  • Responsible for performing Data guard switchover/failover and fixing GAP issues.  • Hands on experience on RAC database /EXADATA maintenances such as patching / disk replacement / supporting hardware failure repair/ performance issues.  • Configured Hybrid columnar compression / Flash cache compression / IORM. Also created Cell/ Grid disks in Exadata.  • Expertise in setting up replication with Materialized Views, Streams and Golden Gate.  • Experience in Data Migrations using SQL Loader and DATA PUMP.  • Perform the capacity management for the Databases and Administering Databases of size in TBs.  • Troubleshoot Performance issues in databases using OEM and all available tools like AWR, ADDM, SQLT, SPM and other functions/ packages.  • Experience in Database level tuning using SAR reports, TOP, IOSTAT, VMSTAT, Session wait monitoring etc  • Perform Table Partitioning activities such as Addition, Merge, Split, Exchange and Drop partition.  • Involved in and successfully performed a number of restore and recovery operations.  • Configuring Database maintenance scripts and new shell scripts for the requirement.  • Successfully performed database cloning using RMAN and disk mirroring.  • Good Knowledge in Configuring and Maintaining Database Backup Strategies. Also configured and restored databases using Flashback.  • Creation of roles, granting privileges and profiles based on Application design.  • Coordinating with various teams and Oracle support during Sev-1 issues.  • Provided On-Call support and resolved many priority Incidents.  • Involved in Problem management and provided Service Improvements.  • Ability to function successfully in a highly stressful, 24x7 mission critical environment.  • Result oriented, self-motivated, team player with ability to work independently. Managed a team of 20+ members across locations - offshore, Nearshore and Onsite.  • Excellent analytical and problem-solving skills with good written and verbal communication skills. Sponsorship required to work in the US Work Experience Database Administrator Cognizant Technology Solutions December 2009 to March 2011 Responsibilities  • Have Performed up-gradations from Oracle 9i/10g to 11g versions and migrations in Dataguard and RAC databases.  • Perform necessary Co-ordination with Application team and other IS teams during the life-cycle design.  • Creating, Configuring and deleting Oracle databases using the DBCA.  • Building Dataguard environments - Both Physical and Logical standby databases.  • Install one-off /PSU Patches and Bundle fixes on Single / RAC database instances.  • Install and Manage Automatic Storage Management (ASM) Instances.  • Installing and configuring RAC databases based on project need.  • Configuring Database maintenance scripts.  • Performed Dataguard switchover/failover.  • Perform the capacity management for the Databases.  • Administering Databases of size in TBs.  • Involved in and successfully performed a number of restore and recovery operations.  • Successfully performed database cloning from production to lower environments using RMAN and disk mirroring.  • Coordinating with various teams and Oracle support during Sev-1 issues.  • Provided On-Call support and resolved many priority Incidents.  • Configuring the Replication using MVIEWs and STREAMS.  • Creation of roles, granting privileges and profiles based on Application design.  • Involved in Problem management and provided Service Improvements. Database Administrator Sify Technologies Ltd - Chennai, Tamil Nadu November 2006 to December 2009 Client: General Motors / Harvard Business Publishing / General Insurance Corporation  Environment: HP UX/ Solaris / RHEL with Oracle 9i /10g  Support Location: Chennai, India.    Responsibilities:  • Install Oracle binaries and create databases / ASM instances.  • Creation of tablespaces, data files, users etc., for the project requirement  • Managing physical and logical database storage structures.  • Controlling user operations by limiting the database space and grant the necessary roles, privileges and profiles to the users.  • Node eviction issues and configuring high availability services for transparent application failover (TAF).  • Building standby database for the replication of the primary database.  • Experience in patching, Software Upgradation and version upgrade in Single / RAC instances.  • Experience in performing schema level restorations with the help of expdp/impdp.  • Monitoring the database growth and perform re-organization and necessary capacity planning.  • Monitoring the scheduled jobs like (Backup, Statistics, and Maintenance jobs) and fixing it during failures.  • Checking the consistency of the data files using the DBVerify utility.  • Performed regular online and offline backups.  • Performed logical backups using Export/Import utilities.  • Monitoring ASM disk groups.  • Database cloning using RMAN.  • Worked on block corruption issues with RMAN.  • Troubleshoot the performance issues using AWR & Tuning advisors. Education Bachelor of Engineering in Engineering Santhosha Engineering College, Anna University Skills Oracle DBA (10+ years), RMAN (10+ years), Exadata (4 years), RAC (9 years), Golden Gate (5 years), ASM (10+ years), Oracle 10G / 11g (10+ years), Performance Tuning (10+ years) Certifications/Licenses Oracle Certified Professional Additional Information Technical skills:  Operating systems Red hat Linux , Sun Solaris, IBM AIX, HP UX  Databases Oracle 8i/9i/10g/11g/12c  Database tools & Utilities  RMAN, Datapump, Dataguard, Streams, Golden Gate, RAC, ASM, Materialized views, SQLLoader, SRVCTL, EMCTL, CRSCTL, AWR, ADDM, DBArtisan, TOAD, OEM, DBCA, OUI, SQLT , Opatch and Exadata.    Languages Unix shell scripts, SQL, PL/SQL
Database_Administrator
DATABASE ADMINISTRATOR DATABASE ADMINISTRATOR DATABASE ADMINISTRATOR - Advantecs Group Middletown, NJ • Around 2-year experience in Database Administrator for complex database in SQL Server 2014, 2012, 2008  R2, 2008, 2005 and ORACLE databases 10g/11g/12c.  • Installed different versions of SQL Server on different environments and applied Service Packs.  • Experience on installation and configuration ORACLE database 10g/11g/12c and OEM Grid control to  monitor databases.  • Experience in PL/SQL, T-SQL coding like stored procedures, triggers, functions and object maintenance.  • Experience in administrating the SQL Server and ORACLE High Availability and Disaster Recovery  Strategies.  • Experience in setting up High Availability techniques like Database Mirroring, Log Shipping, Replication,  Always On, Failover Clustering on multiple nodes on Active- Active and Active-Passive environments.  • Experience in installation and configuration of High Availability techniques like RAC, GoldenGate,  Replication.  • Experience in handling migration across different servers and managing the Data Center Migrations along  with logins, jobs and maintenance plans.  • Created jobs, alerts, operators and notifications by automating alerts using Database Mail, SQL Server  Agent and OEM Grid. Troubleshooting performance and database issues and poor performance issues.  • Excellent oral, communication, written and management skills. Authorized to work in the US for any employer Work Experience DATABASE ADMINISTRATOR Advantecs Group - Edison, NJ September 2015 to Present Installed and Upgraded from SQL Server 2005\2008R2 to 2012 on Various Production Servers. DATABASE ADMINISTRATOR, Infotech - Hyderabad, Andhra Pradesh June 2012 to October 2013 Installed Grid Infrastructure Software on new Linux Servers for 2 node and 3 node RAC and Failover  environments  • Worked in troubleshooting RAC and implemented 11g New ASM features  • Install, configure and support Uni-directional and Bi-directional Oracle-Oracle replicated environments  utilizing  • Oracle GoldenGate and resolving the issues in conflicts between the source and target database.  • Installed and used Oracle 10g OEM Grid control and TOAD in monitoring and accomplishing Database  Administration issues.  • Troubleshooting of various database performances by proper diagnosis at all levels like SQL, PL/SQL,  database design, database tables, indexes, Instance, memory and operating system  • Schemas refresh using Export/Import. Creating the database, table spaces, tables, indexes, settings  privileges and user logins for prod/dev/test databases. Education MASTERS in INFORMATION ASSURANCE WILMINGTON UNIVERSITY December 2015 BACHELOR'S in INFORMATION TECHNOLOGY JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY - Hyderabad, Andhra Pradesh May 2013 Links https://www.linkedin.com/in/madhav6 Additional Information TECHNICAL SKILLS:    Database: SQL Server 2008R2\2008\2005\2000, ORACLE 10g/11g  Languages: SQL, T-SQL, PL/SQL, C, C++, Java, HTML, XML  Operating Systems: Windows Server 2008/2003/XP, Linux 32 bit/64 bit, AIX, HP Linux, Suse Linux, Sun  Solaris.  Other Tools: MS Office, VMware, Putty, Idera, Litespeed.
Database_Administrator
Database Administrator Database Administrator Database Administrator - MYRON MANUFACTURING Passaic, NJ Work Experience Database Administrator MYRON MANUFACTURING - Maywood, NJ October 2017 to Present • Provide backup for related positions as needed and other additional tasks as assigned.  • Maintain and assist with Applications, Databases, and data batch process.  • Report and address database problems, monitor utilization, recommend solutions and equipment requirements Database Administrator Pidilite Industries Ltd - Vapi, Gujarat May 2013 to March 2016 • knowledge of all aspects Microsoft SQL Server including administration, replication, backup/restore procedures and related components such as Reporting Services, Analysis Services and Integration Services.  • Install, configure, monitor and maintain databases in the production, development, and quality assurance environments.  • Build and maintain documentation related to the company's database environment.  • Process database change requests, including the creation and modification of databases, tables, views, stored procedures, triggers, jobs, etc. in accordance with change control policies.  • Analyze problems, anticipate future problem areas and implement solutions. Education Bachelor's in Computer Information Technology in Computer Information Technology WILLAM PATERSON UNIVERSITY OF NEW JERSERY 2019 Bachelor in Computer in Computer VEER NARMAD SOUTH GUJARAT UNIVERSITY 2013 Skills Database, Sql server, Mysql, Oracle, Sql, Visual studio, Html, Php, Vb.net, Asp, Css, Asp.net, Microsoft office, Problem solving
Database_Administrator
Database Administrator Database Administrator Database Administrator - Calpine Microsoft Certified SQL Server Database Administrator (DBA). U.S. Citizen over 5 years of experience in SQL Server 2008/2008R2/2012/2014/2016 databases seeking a position as MS SQL Server Database Administrator. Detail oriented hardworking professional with an effective combination of logical, analytical, communication and documentation skills. I served in different roles on agile development projects. Fast learner, and great team player takes proactive approach towards tasks assigned and can work independently. Work Experience Database Administrator Calpine - Alexandria, VA April 2018 to Present • Installed, Configured and Managed SQL Server in development, test and production environment  • Strong working experience in SQL native database Backup and restore.  • Disaster Recovery planning and implementation  • Administers SQL Server database systems  • Oversees the scheduling of database projects, database and transaction log backups, notifications.  • Configured and maintain Database High Availability group always on.  • Configured and maintain database replication between multiple SQL Servers and remote sites.  • Reviews technical designs, reports, documentation, and other material produced by team member.  • creates and maintains high-level reporting systems using SSRS (SQL server Reporting Services)  • Perform day to day and monitoring of system health relates to database usage and performance.  • Perform research into database performance issues and come up with solutions to address those  • Perform database health checks using SQL profiler, Extended Event, performance  monitor, performance counters and DBCC commands.  • Calculate database sizes and plan appropriately for growth.  • Monitored and scheduled automation jobs using SQL Server Agent and Maintenance Plan  • Configured Database mail, Operator, Notification, alert to send and receive database  related information which can affected the performance.  • Developed and applied Backup strategy at my current workplace  • Used DMV (Dynamic Management View) for different database Administration tasks like find backup history, indexes fragmentation, statistics, and status of different jobs Database Administrator Whole foods Market 2014 to 2016 production database tables, views, stored procedures  • Maintains and monitors client data import/export processes  • Database programming experience like writing T-SQL coding and testing: functions, views, triggers, cursors, dictionary, stored procedures  • Monitor daily basis databases and database engine health and performance using Extended Events, DMVS, SQL Server Profiler, Trace Flags, Performance Monitor, and third-party tools such as Spotlight, and SolarWinds.  • Monitor Event viewer, SQL Error logs and Failover Cluster Manager Event Viewer for software and hardware related errors  • Detect and troubleshoot SQL server related CPU / memory, I/O, disk space, deadlocks, blocking and locking and other resource contention issues.  • Support and develop multiple SQL Server Databases and data replication subsystems  • Maintain and monitor all redundancy and disaster recovery configurations for SQL systems  • Collaborate with application developers to support the development process  • Configured and maintain SQL server High availability (Log shipping, Mirroring, Replication, Failover Clustering, Always ON)  • Ensure all developed SQL Server components function flawlessly in a production environment  • Each week review top 10 most resource-intensive queries and suggest ways to improve them  • Implement, maintain and respond to critical job notifications on failure  • Identify and troubleshoot issues and tune all SQL databases for maximum performance  • Support all departments with requests related to SQL database, such as ad-hoc reports, new database deployments, etc.  • Create and maintain up-to-date documentation of all SQL environments and processes associated with the database  • Support a 24/7 environment  • Other duties as assigned Amerigroup - Washington, DC March 2013 to January 2014 Database Administrators    • Installed, Configured and Managed SQL Server in development, test and production environment  • Installed, Configured and Maintained Fail-Over SQL Clustering Server  • Upgraded databases from SQL Server lower version to upper version in testing and production environment  • Applied SP (Service Pack) on SQL Server  • Responsible for Database Backup, Restore and Point-in-Time Recovery  • Monitored Server Activity, Error Log, space usage and solved problems as needed  • Managed MS SQL Cluster (Active/Active), Multi node cluster.  • Installed, Configured and Maintained Database Mirroring using automatic fail-over option  • Configured Log Shipping as Standby database from Production database for Reporting purposes  • Configured and Maintained Replications.  • Data load, Disk management,    Feb2014-Mar 2018
Database_Administrator
Administrative Assistant Administrative Assistant Administrative Assistant Chicago, IL Authorized to work in the US for any employer Work Experience Administrative Assistant Ammad & Associates - Houston, TX September 2012 to December 2013 Reduced office paperwork by putting an online system into effect for document  management which increased the efficiency by 55% and reduced office space by 40%.  • Respond to customers inquiries by answering calls an average of (80+/day).  • Increased positive customer survey by 30%.  • Schedule and arrange meetings, appointment for supervisors and managers.  • Assisted in document scanning (80+/day) and log them in the agency computer system.  • Generated weekly reports. Database Administrator Amman Municipality - Amman, JO January 2011 to May 2012 • Reorganized the database schema and recover the physical disc space which improved the performance by 40%.  • Performed data communication between databases by using Oracle utilities such as import,  export, and SQL* Loader.  • Altered modified and Created database object such as tables, view, and database index.  • Created database backup by using SQL script, created new user account, maintained user  privileges.  • Worked closely with project team members and participated in all aspect of SDLC. Education Master of Science in Computer Science Chicago State University - Chicago, IL 2017 Bachelor of Arts in Management Information System Balqa' Applied University 2011 Skills SQL SERVER, MYSQL, ORACLE (1 year), SQL (1 year), C++, Administrative Support, Excel, Data Entry, Executive Administrative Additional Information - Expert in MS office suite including Word, Excel, PowerPoint, Access  - Proficient in MySQL, MongoDB, Oracle, SQL Server, Apache Hadoop, SAS, Wireshark  -Proficient in programming language including SQL, C++, CSS, Java, HTML
Database_Administrator
DATABASE ADMINISTRATOR DATABASE ADMINISTRATOR DATABASE ADMINISTRATOR Upper Marlboro, MD Oracle certified DBA with 5+ years of database & systems administration experience. Proficient in DBMS design, implementation, maintenance, recovery, DATA GUARD and Oracle Real Application Clusters (RAC) Authorized to work in the US for any employer Work Experience DATABASE ADMINISTRATOR Neway IT Solutions 2016 to Present *Designed, developed, monitored, and maintained complex database management systems and related components underlying business applications.  *24x7 Oracle Production Database Administration including Oracle 11g & 12c RAC for JPSS block 2.0 and 1.2 program.  *Managed, troubleshot and resolved oracle database, RAC and applications issues.  *Participated on a team that added a node to the RAC cluster environment.  *Performed database cloning for pluggable database  *Refresh/Clone Database and applications for development and testing purpose.  *Implemented High Availability solutions with RAC, Physical and Logical Standby Databases (Data Guard) and Replication using data pump  *Responsible for end-to-end support, administration and configuration management of databases.  *Developed database documentation, procedures and policies. Worked with the system administrators to manage user and application security levels for the database.  *Supported applications development teams to ensure data designs will operate efficiently once implemented, including overall database design, helping developers tune queries, assigning proper indexes, and the creation of triggers and stored procedures.  *Monitored and analyzed database performance, producing reports and recommendations for improvements as needed.  *Managed backup and recovery of the database, including establishing standards and schedules for database backups, developed recovery procedures for each database and ensured that the backup schedules met recovery requirements.  *Developed and managed data replication procedures and tools.  *Responsible for storage management monitoring, planning for space requirements and adding new storage space as needed.  *Created new databases, database objects, tablespaces etc. from command line and/or using OEM.  *Estimated database size based on current and projected growth requirements.  *Performed database startup, shutdown, back-up, and recovery.  *Wrote scripts to monitor and generate alerts on usage of tablespaces, and validity of objects.  *Monitored growth of tablespaces, adding and removing datafiles.  *Managed schemas, users, roles and permissions at database and object level with necessary security.  *Documented and applied STIGS, CPU and Oracle DBMS patches.  *Performed exporting and importing of individual tables, schemas, or full database refresh as required.  *Scripted (shell) automated backups for Cold / Hot backups.  *Used RMAN & User Managed backup methods for better control.  *Performed daily Archive log file backup and checking Alert Log files.  *Performed database cloning/exp/imp to setup identical databases in the production and development environments.  *Experience in Working with Oracle Support to resolve issues and open Technical Assistance Requests (TAR) / Service Requests (SR) DATABASE ADMINISTRATOR HCA HEALTHCARE - Falls Church, VA 2013 to 2016 * Configured, managed, monitored and troubleshot all SQL Servers.  * Resolved database performance issues, capacity issues, replication and other distributed data issues.  * Developed strategies and implements solutions for data loading, archiving, backup, recovery and implementation of a database.  * Supported software developers with database operations including the development of complex SQL, tuning of DML and the creation of stored procedures.  * Managed Production, QA and Development Database Environments.  * Configured, tested and maintained SQL Disaster Recovery.  * Performed recovery of database after loss of important data files and physical files.  * Recovered database after the loss of mission critical control files using auto backup  * Used RMAN to recover the loss of server parameter file in a dev environment.  * Established and maintained a database backup strategy.  * Managed all database activities required to support release of new applications to production servers.  * Responded to and resolve database performance issues.  * Developed and implemented database security best practices.  * Worked with various internal teams during database design and development cycle to ensure optimal performance.  * Planned hardware requirements and storage capacity for production servers for scalable database growth.  * Proactively monitored the Production Database and optimizes stored procedures for better performance; resolves locking conflicts and resource utilization issues.  * Managed and created database schemas for Relational Database Systems (optimize index creation, table creation, storage allocations, etc.).  * Ensured all database environments (Development, Staging, QA and Production) are in sync.  * Performed Oracle database refreshes on a weekly basis.  * Performed Oracle database partitioning on million row tables.  * Monitored databases ranging from 10MB-5TB worth of data.  * Performed object level recovery on sql server databases due to user and developer errors.  * Managed and maintain user groups, logins and schema in all environments to ensure database integrity is upheld.  * Ensured flash and arc server replication processes were successful on production boxes.  * Used SQLMON to look into performance issues with SQL Server Databases. Such issues as low disk space, blocking and blocked account etc Education MIT(c) - currently enrolled part-time Western Governors University - Salt Lake City, UT Present MSN in Leadership and Management Western Governors University - Salt Lake City, UT BSN Walden University - Minneapolis, MN Skills DATABASES (5 years), MS SQL SERVER (4 years), ORACLE (5 years), RMAN, RAC, DATA GUARD (5 years), DBA, Oracle Dba, Sql Dba, Sql Server Additional Information TECHNICAL PROFILE    Relational Databases: Oracle 10g; 11g, R1, R2; 12c R1, R2; SQL Server  Operating Systems: Microsoft, Windows 2000, 2003 & 2008 Advanced Server, Red Hat (Linux), VMWare  Networking Topologies / Protocols: Ethernet, TCP/IP  Programming Languages: SQL, PL/SQL, SQL*PLUS  Software Applications/Tools and Utilities:  REAL APPLICATION CLUSTERS (RAC), DATAGUARD, OEM, RMAN, DATA MIGRATION-EXPORT-IMPORT, PROCEDURES, BACKUP &RECOVERY PERFORMANCE TUNING-SQL-LOADER
Database_Administrator
Database Administrator Database Administrator Database Administrator - Value chain Consulting Inc Chicago, IL To get a challenging position as a DBA in IT Industry and work towards the growth and development of a progressive organization. Work Experience Database Administrator Molina Healthcare - Seattle, WA January 2010 to October 2012 The responsibilities are:  • Installed, upgrade and Configure SQL Server 2000 & 2005 in development, test, and production environment.  • Extensively worked on Data partitioning and Snapshot isolation in SQL Server 2005  • Performed daily tasks including backup, and restore by using SQL Server 2005/2008 tools like SQL Management Studio, SQL Server Profiler, SQL Server Agent, and Database Engine Tuning Advisor.  • Monitoring SQL Server performance using profiler to find performance and dead locks  • Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Polices for various categories of users  • Imported data from Oracle and Excel to SQL Server Databases using DTS  • Involved in disaster recovery  • Configured Log Shipping from Production to Standby Server (Running as Reporting Server)  • Designed and created databases, tables, views, stored procedures and triggers  • Configured and Maintain Replications (Transactional)  • Writing T-SQL and Stored-ProceduresPerformance tuning  • Developed Database Maintenance Plan  • Export & Import data from other data sources like flat files using Import/Export through DTS and SSIS  • Worked on SQL Server tools like Enterprise Manager and SQL Query Analyzer  • Created, administered & maintained SQL Server Databases (Production, Development, Test and Staging Env.) for various groups such as Developer, QA, DA, User etc and ensured the Availability of the Database Server in a 24X7 Environment  • Managing and Configuring SQL Servers as Linked servers as well as setting configuration options  • DBA activities like analysis of Space Availability, Backup and Restoring  • Tracking health of the Server  • Configuring and monitoring Replication /Log shipping  • Tuning Databases for performance  • Scheduling of DTS/ SSIS Packages and Deployment    Environments: SQL Server 2000/2005, Visual Basic 5.0, and Win NT Database Administrator Bank of America - Seattle, WA January 2008 to December 2009 Installed, Configured and Maintained SQL Server 2000 and 2005  • Installed and Maintenance Plan Configured Operating System, Windows Server (2000 & 2003 )  • Migrated databases from SQL Server 2000 to 2005 in test and production environment  • Configured and Maintained Replications (Transactional)  • Writing T-SQL, Stored-Procedures, and trigger  • Performance tuning & index tuning  • Assist SQL developers to optimize SQL queries and Stored Procedures  • Created Backup strategy for production and development environment  • Database Backup & Restore and scheduled jobs.  • Monitor Servers activity, solving problem  • Imported data from Oracle, Excel, Flat file, CSV file to SQL Server Database  • Work experience and strong knowledge in disaster recovery Education MS in Engineering University of Idaho 2007 BS in Computer Science & Engineering International Islamic University 2003 Additional Information Technical Skills  • Database: SQL Server 2008/2005/2000, MS Access 2007/2003/2000.  • QL Tools: SSMS, Query Analyzer, Profiler, SQL, MAIL, SQL Agent, TOAD, ETL  • SQL Server Utility: SSIS/DTS, Jobs, BCP, OSQL, ISQL, Link Server, ODBC  • Database Reporting: SSAS/OLAP. SSRS, Business Object, SAS, COGNOS  • Data Modeling: SSDD, MPD, ERWIN 4.1 and VISIO 2003/2007  • Languages: T-SQL, Store Procedures, Trigger, Web Design,  • Operating System: Windows XP/NT 4.0, Windows Server 2008/2003/2000, MS-DOS, UNIX, VSAM  • Hardware: Cluster, VMware, SAN, RAID, Xeon, Multi-Processor    Immigration Status: US Green Card (Permanent Resident).
Database_Administrator
Database Administrator Database Administrator Database Administrator - Altisource Business Solutions pvt ltd bengaluru ? Having 3 + years of Experience as Oracle Database Administration (10g, 11g).  ? Experience in Installation of standalone, RAC 10g/11g on Linux environment.  ? Experience in Handling the Oracle Cluster ware and RAC database.  ? Good Experience in Creating ASM disks, ASM Disk groups and adding to existing environment.  ? Experience in Upgradation of Databases from lower version to higher versions.  ? Good experience on Applying Patches, CPU, PSU.  ? Configuring and managing Physical dataguard on Linux platform by Manual / DGMGRL utility.  ? Switchover, Activating the Standby to Primary and No data loss.  ? Maintaining the DR in sync with Primary and resolving the GAP whenever required.  ? Configuring and managing backup through RMAN utility using recovery catalog.  ? Experience in Clone the databases by using cold, Hot and RMAN methods.  ? Good Experience in refreshing of Databases and schemas by using Data pump utility.  ? Configuring Listener &Tnsnames using NETCA utility.  ? Creating Database links in Oracle for communicating with external databases, and materialized views.  ? Experience in administrating database security by creating users, grant/revoke roles, privileges to users.  ? Experience in creating and assigning profiles to users.  ? Having Good knowledge on Oracle Architecture.  ? Having Good Knowledge on Unix/Linux.  ? Having good Knowledge on hot backup, cold backup, Data pump, rman. Authorized to work in the US for any employer Work Experience Database Administrator Altisource Business Solutions pvt ltd June 2015 to Present Technical Qualifications:  ? Operating Systems: Red Hat Enterprise Linux, Windows 2000/XP etc.  ? Languages: SQL, PL/SQL  ? RDBMS: Oracle 10g & 11g  ? Tools & Utilities: DataPump, RMAN, DBCA, ASMCA,  ASMCMD, SQL*PLUS, Exp/Imp, ORAPWD, DBUA,  CRSCTL, SRVCTL, OCRCONFIG. Database Administrator Ocwen Financial Corporation - Bengaluru, Karnataka June 2015 to Present Cloning the databases from prod databases for application testing  ? Created and Managing Standby Databases for Disaster recovery.  ? Good working and implementation knowledge on Stand-by databases for fail-over and recovery.  ? Responsible for configuring and taking level 0 and level 1 incremental RMAN backups and resolving issues arising out of those. Performed daily health check of the databases by implementing above backup and recovery procedures.  ? Configuration of grid listeners using NETCA and starting and stopping the listeners.  ? Responsible for refreshing DEV, UAT and other environments upon business request.  ? Responsible for monitoring the alert logs and resolving if any issues. For unresolved issues follow-up with Oracle support.  ? Checking if there is enough disk space for the data file to grow.  ? Monitoring session locks. Monitoring DB backup jobs and sending reports.  ? Refreshing Non-Prod databases with Prod databases.  ? Deploying the scripts in Prod & Non Prod environment.  ? Responsible for Installation, administration and upgrade of Oracle RAC Grid Infrastructure & standalone 10g & 11g production and development databases.  ? Providing 24x7 on call support for production database issues.  ? Upgraded the databases from 11.2.0.3 to 11.2.0.4.    Declaration:  I hereby declare that the information furnished above is true to the best of my knowledge.    Place: Bangalore. (Kumar Raja) Education B.tech in computer science benagaluru June 2015 to September 2018 Skills 10g,11g,Rman,Asm,Dataguard,Patching,Upgradation,Cold backup,Hot backup,Datapump,Rac,12c (3 years)
Database_Administrator
Database Administrator Database Administrator Database Administrator - Gati-KWE ? Having 6+ years of experience in Database Administration.  ? Installing, configuring MySQL servers on Linux and Windows environment by using RPM and TAR ball installation.  ? Worked with various types of storage engines like InnoDB, MyISAM, Federated, Memory, Blackhole engines.  ? Having good experience in tuning buffer parameters and calculating the hit rate for optimal performance.  ? Worked with Data Modeling tools such as MySQL Workbench.  ? Experience with Partitioning tables.  ? Experience in the version upgradations.  ? Good experience in configuring MySQL multi-instances and maintenance.  ? Configuring and managing Mater-Slave replication.  ? Experience in setting up Master-Master (Active/Active and Active/Passive) replication.  ? Writing scripts for backup methods and scheduling jobs.  ? Auditing the database servers for various purposes.  ? Installed plugins for semi-synchronous replications.  ? Query optimization using slow query log and explain statement.  ? Having experience in setting up the galera cluster set up with 3-nodes.  ? Having experience in setting up the AWS RDS services, and setting up the replication from RDS to EC2 instances and to the local IDC.  ? Having good understanding in the mongodb internals and CAP theorem.  ? Creating users in mongodb and enabling security by setting up the user authentication with auth and keyFile  ? Having good experience in setting up the 3-Node and 5-Node replica set in MongoDB.  ? Performing Rolling/Maintenance of the replica set nodes.  ? Having good experience in setting up the Sharding cluster in MongoDB.  ? Good understanding in mongodb performance monitoring tools like mongostat, mongotop mongoreplay, mongopref  ? Analyzing the query performance by enabling the database profiling and creating necessary indexes in mongodb.  ? Experience in Mongodb backup and restoration tools like mongodump, mongorestore.  ? Working 24x7 production support, implementation and solving tickets in time.  ? Having experience ELK Stack. Work Experience Database Administrator Gati-KWE October 2017 to Present Database Administrator Wipro Infotech May 2016 to October 2017 Education Manipal University M.C.A Kakatiya University B.Sc Kakatiya University Additional Information Technical Skills  Operating Systems Windows, CentOS, Redhat Linux, Ubuntu  Databases SQL Server, MySQL, MongoDB  Scripting Language Shell scripting, Python  Knowledge in Core Java, JSON, XSLT, XML, MEAN STACK, Talend, AWS  Monitoring tools Nagios, MySQL workbench, MONyog  Maintenance tools Percona tool kit, Xtrabackup
Database_Administrator
Database Administrator Database Administrator Database Administrator - EXPERIS Would like to be part of a dynamic environment and where my technical and analytical abilities can be used with a company that recognizes outstanding performance and offer the potential for career growth Work Experience Database Administrator EXPERIS March 2018 to Present Responsibilities:  • Responsible for Oracle 11g logical and physical database design, implementation, and maintenance in production and non production environment.  • Created new databases and users: set up backups, export, and other monitoring scripts  • Implemented database refresh using full export for table level and full database defragmentation, resulting in improved performance and effective space management.  • Managing database security. Design, develop, and implement automated data backup and restoration procedures. Provide technical support for database maintenance and disaster recovery  • Reorganized databases and sized database objects to meet standards and improve performance.  • Handled database server tuning, application tuning, maintaining documentation, capacity planning and database security  • Implemented backup and recovery procedures of databases in Sun Solaris and Red Hat Linux environment: implemented backup and recovery procedures and IT department manual.  • Supported Oracle developers. Performed database tuning, created database reorganization procedures, scripted database alerts, and monitored scripts  • Troubleshoot database and application issues. Database Administrator WIPRO August 2016 to February 2018 Responsibilities:  • Analyzed, conducted and implemented physical database designs.  • Documented and maintained current database patches.  • Worked to ensure all data are recovered, systems and data integrity are maintained.  • Conducted audits on the environment and provided capacity planning, best practices guide for future production, development and tests on database administration.  • Carried out performance assessment test and tuning on the database system.  • Ensured that all production databases are running efficiently 24/7.  • Implemented appropriate backup and restore strategies to protect all data assets.  • Monitored database performance, tracked and stored procedures and queries' execution times and implemented improvements on efficiency.  • Responded to and resolved all database access and performance issues.  • Configured SQL Server for optimum performance.  • Oriented other database administrators on SQL Server management including upgrades and migration. Education Bachelor of Science in Computer Science University of Lagos - Lagos, NG
Database_Administrator
Database Administrator Database Administrator Houston, TX Sponsorship required to work in the US Work Experience Database Administrator ICAP Philippines - Philippines May 2015 to Present Responsibilities  Ensure availability of all database by resolving incidents/tickets within agreed timeframe  Perform daily administration/monitoring of various development and production databases  Process change requests such as deployment of scripts and creation of users  Process ad-hoc reports using SQL  Provide support to developers and users Database Administrator Oracle Philippines - Philippines April 2014 to April 2015 Responsibilities  Ensured availability of all database by resolving incidents/tickets within agreed timeframe  Processed change requests by users such as database build, migration, optimization and DataGuard configuration  Create automation scripts using PLSQL Database Administrator/Developer Computer Professionals Inc. - Philippines January 2011 to February 2014 Responsibilities  Client: Philam Life December 2012 – February 2014  Configured Oracle Database 11g and Oracle Enterprise Linux 6 for the development team   Performed daily administration of development database  Worked with Systems Analyst and Project Manager in identifying business requirements  Worked with Systems Analyst in designing and implementing database tables  Developed assigned web based modules using Java and JavaScript  Developed batch processes using PL/SQL and SQL  Created Ad-hoc reports using PL/SQL and SQL  Worked with development team in optimizing program and SQL performance    Client: Fortune Life December 2011 – November 2012  Configured Oracle Database 11g and Oracle Enterprise Linux 6 for development and production  Performed daily administration of development and production database  Developed simple automation scripts using shell for database backup and recovery  Developed assigned modules using Java and PL/SQL  Worked with development team in optimizing program and SQL performance    Client: Pru Life UK May 2011 – November 2011  Performed program enhancements and fixes.  Created ad-hoc reports using SQL  Provided support for NACS (New Agency Compensation System) users. Education Bachelor's in Computer Science AMA Computer College - Rizal, Philippines 1999 to 2004
Database_Administrator
Database Administrator Database Administrator Database Administrator - Chaveran Inc Washington, DC Four plus years of experience in Information Technology as a Database Administrator in MySQL, Systems Analysis and Design, Development and Documentation at various levels. Database Administrator (DBA) with experience designing, installing, creating databases and providing support to next-generation database solutions at the enterprise level. Proficient including MySQL and Server Operating Systems, and Linux. A self-motivated results-driven and reliable team player with strong technical skills with an established reputation for effectively working with diverse group of people and adaptability to changing environments. Ability to perform in a fast paced environment and meet stringent deadlines    Administrative skills include:  • Proficient in MySQL Database Administration  • Proficient in Structured query languages (DML, DDL, DCL, TCL Stored Procedures, triggers).  • Experitise in InnoDB and MyISAM storage engines. Comfortable with both storage engines and migration from one to the other as best needed.  • Experience in Database Administration, Development, Design, Maintenance, Production support of relational databases, MySQL Database server installation, upgrade and migration  • Experienced in Performance Tuning, Query Optimization, Client/Server Connectivity, and Database Consistency Checks using different Utilities.  • Proficient in MySQL Backup and Recovery using tools like Mydumper, MySQL enterprise backup and Percona Xtrabackup, Innobackupex  • Installed, upgrade, optimize, troubleshoot, and perform root cause analysis on MySQL server versions from 5.0 to 5.6 distributions.  • Proficient in Import/Export, Database optimization with the help of explain plan.  • Proficient in Database Migration from MyISAM format to InnoDB.  • Experience in MySQL Master Slave Replication configuration and Slave server configuration Authorized to work in the US for any employer Work Experience Database Administrator Chaveran Inc - Bowie, MD August 2016 to Present • MySQL database administration, installation, configuration and maintenance on Linux and Windows  • MySQL Database monitoring using standard tool like Nagios, MONyog, etc.  • Responsible for troubleshooting and problem solving of MySQL database  • Working with development teams for database related changes and requests  • Setup, troubleshoot, fix backups and restore data using tools such as Mydumper, MySQL enterprise backup and Percona Xtrabackup, Innobackupex  • Comfortable with Performance tuning. Ability to identify performace issues, Query optimization, Indexing, Partitioning, Explain plan and rectifying performance issues in the most efficient way to maximum performance. Utilizing Perfomace Schema views, slow-query log, Percona tools - pt query digest etc. Table maintenance - Fragmentation, error, check table, repair table.    • Performed disaster recovery analysis and testing on MySQL databases to comply with business requirements  • Performed 5.5 to 5.6 upgrade and patching of MySQL database software  • Designed database structures, creating indexes, views  • Configured binary logging on MySQL Servers  • Altered database structures and schemas as needed  • Changed password for users, killing sessions and granted privileges  • Resolved deadlock issues mainly on InnoDB tables  • Participate in On-call rotation every few weeks  • Ensure that database is ACID Compliance - Atomic, Consistency, Isolation and Durability  • Replication & Recovery organization's best practices. - Master-Slave, Master-Master. Clone and set up new environments Database Administrator Wells Fargo - Shoreview, MN February 2014 to August 2016 • Planning, installation, configuration, management and troubleshooting of MySQL databases on Linux Operating Systems  • Creation of databases tables, indexes and other database objects  • Documented database structure changes, problems, issues for future reference  • Administer database user accounts. Create, modify and deactivate user accounts; assign and monitor user access rights  • MySQL query optimization and performance tuning and troubleshooting  • MySQL administration on production environment - installation, tuning, backups, resource optimization and distribution, InnoDB and MyISAM storage engines, replication in large-scale environments  • Regular Monitoring Error log and Query log files on Day to Day Basis Database Administrator Target Corporation - Minneapolis, MN September 2013 to February 2014 • Creation of databases tables, indexes and other database objects  • Documented database structure changes, problems, issues for future reference  • Administer database user accounts. Create, modify and deactivate user accounts; assign and monitor user access rights  • MySQL query optimization and performance tuning and troubleshooting  • MySQL administration on production environment - installation, tuning, backups, resource optimization and distribution, Innodb and MyISAM storage engines, replication in large-scale environments  • Performing physical backups using mysqldump  • Backing up database, tablespaces and schemas using xtrabackup/mydumper Education University of Minnesota - Minneapolis, MN May 2013 Skills DATABASE (3 years), DATABASES (3 years), MYSQL (3 years), LINUX (3 years), BASH (Less than 1 year) Additional Information Technical Skills  Databases: MySQL 5.5/5.6    Operating Systems: UNIX, Linux, Windows, Mac OSX  Programming Languages: SQL, BASH  Database Tools: Mysqldump/mysqlimport, Percona Xtrabackup, Innobackupex, Mydumper  Telnet Tool: Putty
Database_Administrator
Database Administrator Database Administrator Database Administrator Chicago, IL Authorized to work in the US for any employer Work Experience Database Administrator Frontier Communications - Fort Wayne, IN August 2015 to Present Supported 24/7 on-call pager support for mission critical financial databases  ? Performing day-to-day database administration tasks including tablespace usage, monitoring alert log, trace  files, monitoring disk usage, analyzing and modifying tables/indexes to enhance performance, database backup  logs etc.  ? Responsible for applying all Oracle security patches, security patches via Metalink, CPU patches, and release  patches on all Oracle 11g RAC databases  ? Creation of database objects like Tables, Indexes, Views, Users, and DB Links etc. on a regular basis for  Application schemas  ? Data Refresh from Production to Test and Development environments using RMAN Duplicate Database and  Data Pump  ? Oracle Database performance tuning and SQL tuning using SQL Trace, AWR, ADDM, and Explain Plan  ? Management of table space growth, monitoring data file additions, as well as extent growth  ? Creating and configuring new test databases for production and development    Environment  • SQL Server 2008/2012, Oracle 9i/10g/11g databases, RHEL, Data Guard, 10g/11g RAC, Data Pump,  Import/Export, SQL*Loader, RMAN, Grid Control, AIX, RHEL, Windows Server Database Administrator Alliant Credit Union - Chicago, IL 2013 to 2015 Responsible for administering and supporting production and development Oracle databases  ? Responsible for installing, upgrading and configuring the Oracle server, creating databases, storage structures and objects, database backup and recovery, monitoring and optimizing database performance  ? Refreshing development/test database from production using Data Pump  ? Designed backup and recovery procedures for OLTP system  ? Responsible for optimizing the queries and application tuning  ? Assisted team with data center migration from 10g to 11g  ? Enrolling users and maintaining system security    Environment  ? Oracle 9i/10g/11g databases, (Active) Data Guard, 10g/11g RAC, Data Pump, Import/Export, SQL*Loader, Junior Database Administrator Ascendeon Group - Downers Grove, IL 2012 to 2013 Writing complex SQL statements using joins, sub queries, correlated sub queries, Dynamic SQL, CTE, Table  Variables, UDF's  ? Created, edited, exported and imported Oracle Database using SQL statement in Oracle SQL developer  ? Backing up and restoring the database Education Masters in Information Systems Benedictine University - Lisle, IL June 2018 Bachelor of Science in Biology Benedictine University - Lisle, IL May 2012 Skills ORACLE 10g/11g/12c (4 years), SQL (4 years), RHEL (3 years), Sun Solaris (3 years), SQL SERVER (3 years) Additional Information Technical Skills: Oracle 10g/11g/12c, SQL Server 2008/2012, Sun Solaris 10, Red Hat Linux RHEL 6.x, 5.11,  Windows, PL/SQL, SQL, Shell Scripting    Utilities and Tools: SSMS, OEM/Grid Control, SQL Trace, SQL Developer, Putty, Data Guard, RMAN, SQL*PLUS, IMP,  Data Pump
Database_Administrator
Senior database administrator Senior database administrator Senior database administrator - Anthem Health Care, Indianapolis * A passion driven career oriented professional Database administrator, with technical expertise primarily focused on DB2 LUW having been carried out wide range of activities including installations, Backup recovery, Administration, Troubleshooting, maintenance, Migrations and Performance tuning as a DBA with career spanning of around 3 years.  * Experienced in Production Support of very large databases running on Various applications.  * Build of DB2 UDB databases for various Data Marts Like ETL, BI and Documentum.  * Expertise in Installing different versions of DB2 on Unix, Linux and Windows,  * Reducing high watermark of table space and table space conversions regular to large.  * Configuring and Managing database backups offline and online to TSM.  * Perform redirected restores from production to non-production landscapes.  * Performed Fix Pack Installations  * Actively involved in periodical disaster recovery drills HADC  * Actively Involved in Data center maintenance (T1 & T3) also Midrange maintenance activities.  * Good Knowledge on Q-Replication.  * Enabled DB2 Deep compression for identified tables on DB2 UDB V9.7 databases.  * Optimized Query performance by creating indexes using Design Advisor.  * Performed Performance tuning tasks like altering buffer pools, modifying different configuration parameters as per the Application standards/recommendations, Enabling STMM, dealing with lock wait situations.  * Good Knowledge on using Performance expert (DB2 PE) tool  * DB2 data movement utilities - Export, Import, Load and db2move.  * Troubleshooting database issues best using db2diag, db2pd, db2top, db2dart, admin views, functions, sys process, Snapshot monitors and Event monitors.  * DB2 Maintenance Utilities - Reorgchk, REORG, Runstats.  * HADR set up, administration and maintenance.  * Provided 24*7 Support and On-call responsibility in rotation.  * Good Knowledge on rolling back the deleted data using transaction ids.  * Analyzing the query performance using Explain Plan  * Creating users granting appropriate privileges and maintaining security.  * Build of database for Various Application use.  * Creating Database objects and Granting access to the users.  * Performing Backups on user requests scheduling the backups as required.  * Good Knowledge in analyzing sessions running against database and dealing with locking issues.  * Movement of DDL's from Development to Test & Production Environment.  * Grooming the data to improve performance of the Database.  * Good Team player, Ability to fulfill the requirements efficiently in time and learn things quickly. Open to recent technologies that come across my work line.  * Self -motivated. Having excellent interpersonal, verbal and written communication skills. Work Experience Senior database administrator Anthem Health Care, Indianapolis September 2016 to Present Environment: DB2 UDB V9.1, v9.5 & v9.7, v10.1, v10.5 OS - Linux & Windows    Responsibilities:  * Monitor the use of the database to identify opportunities for performance improvements.  * Installed, Upgrade and configured DB2 v10.1 and DB210.5 on Linux, AIX and Windows.  * 24/7 On call Production support.  * Recommend and maintain standards for monitoring and event management to be used in production databases.  * Monitor/Setup and manage Q-Replication procedures.  * Performing the setup, manage, troubleshoot with DB2 LUW High Availability and Disaster Recovery (HADR) procedures.  * Maintain and facilitate standard backup procedures, retention plans, and restore testing.  * Assist with data migration between systems including regular data refreshes and making production data anonymous for use in testing environments  * Assist in tuning SQL in stored procedures.  * Perform testing and production builds involving data changes and stored procedure building while following established change management procedures  * Assume all DBA duties in testing and development environments, maintaining design and data consistency throughout  * Maintain standard procedural documentation related to all aspects of operating the database platforms.  * Working knowledge of OPM - Optim Performance Manager / DB2 Performance Expert. database administrator JP Morgan Chase - New York, NY December 2015 to August 2016 Environment: DB2 UDB V9.1, v9.5 & v9.7, v10.1, v10.5 OS - Linux & Windows    As Database Administrator  * DB2 Installations on Linux & AIX operating system.  * Refreshing Production data to Dev and Test env.  * Housekeeping activities: purging data,  * Performing database run stats, reorgchk and Reorg manually whenever needed.  * Movement of data using export, import, and load utilities.  * Conversion of regular to large tablespace. Reducing high watermark of tablespace.  * Configuring Databases in PE for monitoring.  * Troubleshoot Apply and capture failure issues in replication.  * Setting up replication between the tables  * Enable and activating the ASN Subscription tables and analyzing issues from Apply and Capture log files.  * Troubleshoot the issues and diag notification log errors as and when required.  * Maintaining Database security, Managing Database user privileges.  * Redirected restore of databases with cross node recovery functioning.  * Tsm client configuration for database backups and archive logs.  * Fixpack Installations on various db2 versions.  * Migrating the databases to new versions  * Performance tuning areas altering buffer pools, parameter changes.  * Tuning of long running queries using tools like db2advis, db2explain etc.  * Dealing with lock-wait situations.  * Creating Netezza databases in all Prod, Test and Development Environments.  * Analyzing the query performance and sessions running against the database.  * Taking part in regular team meetings to discuss on the work status the work deadlines.  * 24*7 Production support for DB2 UDB databases database administrator posidex - Hyderabad, Telangana December 2014 to July 2015 Environment: DB2 UDB V9.1, v9.5 & v9.7, OS - AIX, Linux    As Database Administrator  * Installation of DB2 UDB v9.x on Linux, Windows operating system.  * Creation of databases, Managing Table spaces, allocating space.  * Monitoring and investigating the error logs.  * Trouble shooting the database issues.  * Movement of data using import-export and load utilities.  * Fix pack installations  * Configured archive logging and various backup strategies. Taking backups online/offline.  * Monitoring the DB Performance using various db2pd, db2top etc.  * Setup and maintain documentation and standards  * Database objects created, modified and dropped using DDL  * Manipulating objects using DML  * Working with Application team in creating tables, schemas, aliases, views and sequences as part of new database build.  * Granting / revoking various authorizations to different Users/Groups  * Creating Client instances for Application, Data stage and Cogon's servers and cataloged the required databases  * Resolution of user queries: Resolution for the user queries for all above tasks and application errors which are affected due to database level issues in day to day basis  * Database (DB2 UDB) maintenance and support  * Performance tuning the database for better and faster results  * Providing weekend on call support Skills AIX (2 years), BMC (Less than 1 year), DB2 (2 years), Linux (2 years), UDB (2 years) Additional Information Skill SET  Operating Systems UNIX, Linux, Sun Solaris AIX, RHEL and Windows Family  RDBMS/Administration DB2 UDB v8x, v9x, v10x  Tools Remedy DB2, RTC, PE, DB2 OPM, TWS & HPSA  Ticketing tools HPSM, ASSIST, MAXIMO & BMC Remedy, ServiceNow
Database_Administrator
Database Administrator Database Administrator Database Administrator - Wells Fargo Euless, TX To obtain a position as a MS SQL Database Administrator. Work Experience Database Administrator Wells Fargo - Bedford, TX January 2012 to Present Involved in installation and configuration of SQL server.  • Applied hot fixes and service packs to keep the database at current patch level.  • Responsible for planning backup-recovery model.  • Created Transactional Replication Across the server for Hi-availability.  • Created Database Objects like Tables, Stored Procedures, Views, Triggers, Defaults, user defined functions for this project.  • Experienced in resolving deadlock and blocking issues for concurrent users  • Worked with developers to tune the SQL queries using advance tuning technique.  • Provided 24/7 Production support for the database and application issues as an on call DBA.  • Developing SQL scripts for maintaining administration tasks.  • Maintain all the SQL documents include installation and data conversion Procedures documents.  • Solved critical production problems and performed point in time recovery plans.  • Created tasks/packages for database maintenance. Database Administrator SAXON - Irving, TX January 2010 to January 2012 Reviewed, evaluated, designed, implemented and maintained company databases.  • Monitored and tuned database resources and activities for SQL Server databases.  • Designed, developed and maintained relational databases.  • Developed, implemented and maintained enterprise business information systems. Responsible for applying SQL Server service packs. The error log or event log is monitored for database errors.  • Performed Backup and Recovery Duties:  Establishing standards and schedules for database backups.  • Developing recovery procedures for each database.  • Making sure that the backup schedules meet the recovery requirements.  • Responsible for assigning users to databases and determining the proper security level for each user. Within each database, also responsible for assigning permissions to the various database objects such as tables, views, and stored procedures.  • Worked closely with development teams to assist in overall database design, such as creating normalized databases, helping developers tune queries, assigning proper indexes, and aiding developers in the creation of triggers and stored procedures.  • Managed and set up replication topologies and maintained replication. Junior Database Administrator ACS - Dallas, TX July 2009 to December 2009 Optimized Query Performance. Configured and Performance Monitoring of Database Application. Designed and implemented several complex reports and administration modules  • Configured and Performance Monitoring of Database Application  • Manage Database Files, Transaction log, Estimate space requirements.  • Designed and implemented several complex reports and administration modules  • Conducted ongoing usability tests and successfully put the system into production. The system modules allow users to perform insert, update and delete functions for operational purpose Education Bachelor of Business Administration in Management University of Texas at Arlington - Arlington, TX May 2009 Skills Microsoft Certified: SQL Server 2008 Implementation & Maintenance. Languages: T-SQL, CSS, XML, PHP, ASP.NET. Links http://www.linkedin.com/profile/view?id=252652471&trk=hb_tab_pro_top Additional Information 4 years of professional experience in Database Administration, Development and Production.  • Extensive experience working with MS SQL Server 2008, 2005, and 2000  • Excellent Knowledge in RDBMS concepts.  • Experienced in Implementing Replication.  • Hands on experience in development using T-SQL in constructing triggers, tables, user defined functions, views, indexes, relational database models and data dictionaries.  • Experienced in writing and debugging stored procedures, triggers and Functions.  • Experienced in Migration from SQL Server 2000 to SQL Server 2008.  • Experienced in Database Backup, Recovery and Disaster Recovery procedures.  • Experience in implementing MS SQL server Security and providing permissions to the users based on liability. Worked on configuration, manages & monitor, troubleshoot and document complex database applications.  • Experienced in using tools like Index Tuning Wizard, SQL Profiler and Windows Performance Monitor for Monitoring and Tuning MS SQL Server Performance.  • Good team player, strong interpersonal and communication skills combined with self-motivation, initiative and the ability to think outside the box.    Operating Systems: Windows server 2000/2003/2008-R2 and UNIX.  Software: MS Visual Studio, MS office, SQL Server Management Studio and Enterprise Manager.    Microsoft Certified: SQL Server 2008 Implementation & Maintenance
Database_Administrator
Semi-Accountant Semi-Accountant Semi-Accountant - Merchant Network Authorized to work in the US for any employer Work Experience Semi-Accountant Merchant Network - Chicago, IL February 2016 to Present • Take phone calls and determine purpose of call  • Running Payroll for 6 stores  • Communicate information asked for  • Ensured products were readily available in all stores at right time  • Resolve customer complaints  • Scheduling monthly meeting for all manager from all stores  • Perform necessary follow up as required Database Administrator Searchking Software Private Limited - Ahmedabad, Gujarat March 2013 to December 2016 • Installed and configured Oracle Database on Red Hat Linux Advance Server on Development.  • Involved in performance monitoring and tuning of the database.  • Involved in backup and recovery tasks using RMAN.  • Involved in disaster recovery planning.  • Implemented database backups and disaster recovery strategies using RMAN. Developed technical documentation for disaster recovery.  • Work beyond regular hours based on business demands. Provided 24x7 on-call production supports. Skills claims (Less than 1 year), compensation (Less than 1 year), Database (3 years), Microsoft Office (Less than 1 year), MS OFFICE (Less than 1 year) Additional Information KEY QUALIFICATIONS  • Computer expert in all Microsoft Office Programs, Database Operations, Hardware Issues  • Exceptionally adroit at operating and demonstrating merchandise to customers  • Known time punctual and meeting deadlines,  • Track record of achieving and maintaining telephone service level goals  • Well-versed in handling some minor disputed claims as per instructions  EXCELLENCE IN CUSTOMER ORIENTATION  • Handled a dissatisfied and irate customer on the brink of legal intervention by providing him compensation, thereby satisfying him
Database_Administrator