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Manager Database Administration Manager Database Administration Manager Database Administration - Capital One East Windsor, NJ 23 years of IT experience, spanning full development life cycle, Infrastructure Management, database  technology implementation, independent consulting work & project management. Work Experience Manager Database Administration Capital One April 2015 to Present Database Management & administration for GFiT OFSAA - (Oracle Financial Services Analytical  Applications ).  Deploy, Manage, Fine Tune Oracle RAC databases on Exadata platform & AWS. DBA Manager Management Science Associates, Inc July 2014 to March 2015 Manage Oracle Databases for the organization & streamline processes around change  management, production deployments, project management, security compliance, Upgrades & team management. Technical Lead - Service Delivery Oracle Corporation March 2011 to June 2014 Deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. Resolve post-sales non-technical customer inquiries via phone and electronic  means, as well as, technical problems regarding the use of and troubleshooting for our Electronic  Support Services. Facilitate customer relationships with Support and providing advice and    assistance to internal Oracle employees on diverse customer situations and escalated issues.  Manage & provision solutions for exadata Engineered systems. Database Architect Ally Financial Inc March 2008 to February 2011 Develop database architectural strategies at the modeling, design and implementation stages to address business requirements. Creation of database requirement documentation. Create and  enforce database development standards. Demonstrate database technical functionality, such as performance, security and reliability. Lead Oracle DBA GMAC ResCap February 2005 to February 2011 Operations management, Incident management, process & framework maturity, team  management, project management, documentation. Principal Database Warehouse Administrator Educational Testing Services August 2003 to January 2005 Deliverables included leading all performance improvement initiatives & oracle upgrade work.  Availability Improvement and to ensure 24x7 IT Services availability of IT Infrastructure, Database  & Improved Customer Experience.  Monitor & manage key projects & participate in architectural design & implementations. Oracle Consultant HIP 2001 to 2002 Sr. DBA Fiduciary Trust Company 1998 to 2001 Consultant DBA Accenture 1998 to 1999 Oracle Consultant Accenture 1998 to 1999 Consultant DBA Mars 1997 to 1998 Oracle Consultant DBA 1996 to 1997 Provide Database provisioning, installs, updates, troubleshooting performance & defects. Education Diploma in Computer Science and Applications in Computer Science and Applications Nagpur University - Nagpur, Maharashtra 1988 to 1990 Master of Science in (MSc), Electronics and electro acoustics Nagpur University 1986 to 1988 Skills DATABASE (8 years), SQL, INFRASTRUCTURE MANAGEMENT, DATABASE ARCHITECTURE, OPERATIONS (6 years) Assessments Data Analysis — Familiar August 2019 Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: https://share.indeedassessments.com/share_assignment/yxl48xw8ebxc1f9c Problem Solving — Highly Proficient August 2019 Measures a candidate's ability to analyze relevant information when solving problems. Full results: https://share.indeedassessments.com/share_assignment/7tsiyck7hw4r6qbs Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Primary Skills: AWS Cloud Deployment, Enterprise Technologies, Data Management, IT Operations  management, Service Delivery management, Customer Satisfaction, Process Improvements,  performance tuning, sql tuning & troubleshooting complex issues.    Related Skills: Information Architect, Business Process and Application SLA Management,  Infrastructure Management, Device methodologies for Processes Improvement.    Specialties: AWS, Data Warehouse, Disaster Recovery, Database Architecture, Exadata Engineered  platforms support.
Database_Administrator
Chief Financial Officer Chief Financial Officer Chief Financial Officer Clinton, ME I am an accomplished Accounting, Finance, and Manufacturing professional with considerable experience in Non-Profit accounting, private industry and consulting. My clients have included Non-Profits, manufacturing, Construction, and financial services organizations. I have hands-on experience and understanding of computerized systems at all levels. I am proficient with most well-known Financial Software in the market place: Microsoft Great Plains, Timberline (MAS 300), QuickBooks, MAS 90 and Peach Tree. Work Experience Chief Financial Officer Spectrum Generations November 2017 to July 2019 Spectrum Generations is a one of five non-profit Area Agencies on Aging in Maine. My responsibilities include managing Finance, including all functions associated with the department, AP,AR, GL, financial analysis, Meal Cost, Meal Production, Purchasing, Inventory, cashflow, insurance and federal and state quarterly reporting associated with Spectrum Generations programs and grants., I.T. including infrastructure, reporting and state reporting, and facilities which includes acquisitions, sale and maintenance of several facilities in the central Maine area. I also work with the board of directors, providing reports and analysis of the organization's activities. Other responsibilities include agency annual budget creation, audit coordination and contract writing and review. Managed IT, Finance and Facilities departments  1. Successfully facilitated the sale of 2 properties that the agency had been trying to sell for 8 years  2. Helped develop and write Healthy Living for Me grant to the ACL.  3. Managed all facilities including leasing and buildouts  4. Updated facility contract language to protect the agency  5. Develop a strong leadership team (Finance, IT, Facilities)  6. Implemented Juniper Software package Controller KBS Builders February 2017 to August 2017 KBS Builders is a modular home manufacturer in western Maine. My responsibilities producing monthly financial reports, AP, GL, Compliance, Cash Management, Vendor Negotiations, Inventory control, cost accounting, Cost/Profit analysis and purchasing.  1. Brought the company current on tax compliance issues. Controller Richard Brothers Financial Advisors August 2013 to February 2017 Richard Brothers is a 20-year-old Financial Advisory Firm. My responsibilities include producing monthly financial reports for 4 entities, budgeting, Audit coordination, AR, AP, GL, FINRA Reporting, SEC Reporting, HR, Compliance, Payroll, Marketing, Team building, development, Building management, contract negotiations and Strategic planning.  Successes:  1. Developed and implemented a Dynamic record update form to simplify data entry into the CRM system for both apple and pc platforms.  2. Developed and implemented a custom report and analysis database for CRM to produce reports and analysis in a timely manner.  3. Planned and executed the company data migration to the cloud to improve company BCP and customer service.  4. Production and analysis of ROI on capital investments. Controller/General Manager Brahms Mount, ME January 2010 to July 2013 Brahms Mount is a 31-year-old company producing top of bed textiles. My responsibilities included production and maintenance of all financial documents and reports, day to day entries, AP, AR, GL, Payroll, Taxes, month end activities, IT, HR and inventory control. I was responsible for all production planning; ensuring resources were best allocated to meet production and customer needs. I worked closely with customers and vendors to insure their needs and the company's were satisfied.  Successes:  1. Instituted changes that increased efficiency, resulting in company growth from 600k in sales to 2.1 million during my tenure; with 2.4 million projected revenue in 2013 by developing an MRP database and implementing lean techniques.  2. Directed the build out of the new textile mill in Monmouth Maine.  3. Planned and executed the merger of two mills in the final location and had the operation fully functional within 3 days of completion.  4. Directed the project to transition to lean manufacturing principles.  5. Developed and maintained all product costing.  6. Increased inventory accuracy from 85% to 99% by developing and implementing an inventory database.  7. Responsible for all hiring, discipline, and reviews for personnel during my tenure.  8. Managed 25+ employees.  9. Mentored direct reports as needed.  10. Production and analysis of ROI on capital purchases. Controller Allied Cook Construction - Scarborough, ME April 2007 to January 2010 Allied Cook Construction is a fifty year old company with annual revenues of 25 to 35 million dollars. As Controller I was responsible for the production and integrity of all internal and external financial reports and functions of the accounting department. I was also responsible for providing accurate and timely cost analysis and cost projections for both internal and external customers. I frequently interfaced with owners, vendors and financial institutions to ensure the needs of the customer and company were met.  1. Production and analysis of ROI on capital investments.  2. Responsible for Cost to Complete analysis of all jobs and projects for internal and external reporting.  3. Assist in the establishment of project budgets and identify potential and existing profit areas.  4. Regularly met with Project Managers and Superintendents to review Job Cost Variance Reports to identify areas of possible cost overruns and profit.  5. Maintained all Contracts and Change Orders in accounting system. Controller Medical Networks - Portland, ME May 2004 to May 2006 As controller for MedNet I was responsible for all financial internal and external financial reporting. I provided the Board of Directors with financial guidance, I also wrote and managed the grants to fund the chronic illness programs Business Manager/ Database Administrator Northern York County YMCA April 2003 to May 2004 Responsible for Accounts Payable, Accounts Receivable, General Ledger and month end closing. I also managed the membership data base, and assisted the finance Director to develop their annual budget. Production Manager Sanmina SCI - Westbrook, ME June 1995 to January 2002 At Sanmina I worked my way from the production floor as a quality technician to Production Manager. I was responsible for meeting the production schedule for multiple product lines, managing 30 to 85 direct reports. The role required mentoring and team development to meet the needs of our production demands. I also submitted an annual budget and performance reviews for my direct reports.  1. Responsible for 20-85 employees at multiple sites and product lines.  2. Developed cross training programs to increase production capacity on varying product lines.  3. Material planning for production lines to insure no lost time due to material shortages.  4. Experience and training in Lean, TQM, Prato, Kaizen, Six Sigma, Poke Yoke Techniques.  5. Developed and wrote processes and procedures in accordance to ISO 9000/9002. Education Bachelor Degree Business Administration University of Southern Maine Bachelor Degree in Accounting in Accounting University of Southern Maine Skills Financial Reporting, Management, Strategic Planning, Word, Payroll, cash, accounting, Financial Modeling, ADP, budget, access, Microsoft Office, Finance, Quickbooks, Financial Analysis
Database_Administrator
Director of Product Management, New Product Development Director of Product Management, New Product Development Director of Product Management, New Product Development - Elsevier New York, NY 11+ years of experience in digital product lifecycle management including product ideation, project management, business analysis, and data management. Demonstrated ability to lead product innovation and development initiatives in e-commerce, digital publishing/media, digital advertising, ERP transformation, CRM, business intelligence and technical infrastructure using agile and waterfall methodologies. Work Experience Director of Product Management, New Product Development Elsevier - New York, NY February 2017 to Present Product Owner for a chemical industry first, information and analytics platform with a 10-year revenue projection of ~$100mm. This platform is uniquely positioned to mitigate risk of product development by improving the confidence and accessibility of evaluating chemicals across the different phases of product maturity (R&D, development & scale up, production & support).  ? Define and execute on the new product development stage gate process through research, ideation, elaboration and execution phases  ? Own the product backlog for Elsevier Reference Solutions  ? Recruit and manage industry subject matter experts for assistance with product design and strategy  ? Create processes and procedures to ensure the voice of the customer, Elsevier business goals and industry trends are included in the product management processes.  ? Develop strategic plans & opportunities for new product development for targeted industry verticals including chemical, oil & gas industries  ? Perform product demonstrations for potential customers, stakeholders and Executive leadership  ? Champion data-driven product management by writing and managing user stories and sprint plans for product releases, reviewing test plans with QA and tracking product launch metrics and KPIs for alpha/beta release plans  ? Originate customer relationships and lead a customer advisory group for industry specific product development  ? Conduct customer focused research activities through outreach programs, industry events & conferences and informal networking  ? Analyze 3rd party software components & partnerships as required for product architecture and align with other internal product management, operations, content innovation and technology teams to develop a unified solution for the industry.  ? Develop GTM and sales enablement plans working closely with Elsevier Marketing, pricing and sales teams  ? Manage creation and planning of training for successful commercial product launch and revenue growth  ? Engage with internal professional services teams for customer internal data architecture and integration plans definition Director of Product, Global Analytics PR Newswire - New York, NY April 2015 to August 2016 Product owner for the customer-facing ROI reporting platform that supports all wire distribution products globally. ($450+ revenue)  ? Partnered with stakeholders to define and align on strategic objectives  ? Responsible for the product roadmap and investment optimization aligned to technology and business priorities  ? Managed 3rd party vendor relationships  ? Responsible for the leadership of cross functional programs and project teams  ? Partnered with technology leadership across the enterprise to support and drive the delivery of programs and projects  ? Responsible for curating product backlog  ? Drove product development within an agile environment  ? Established and drove product development life cycle process  ? Oversaw organizational data governance  ? Cultivated an environment of continuous improvement through mentoring, feedback, and metrics Director of Product Management CPX Interactive - New York, NY April 2014 to April 2015 Product owner for the bRealtime division (Real-time ad bidding client-facing service, $100M+ revenue), Cross Channel Direct Response (Digital campaign management service), and client-facing and enterprise reporting.  ? Responsible for the product roadmap, created business cases, and managed 3rd party vendor relationships  ? Managed 3 resources: quality assurance engineer, publisher operations manager, and data analyst  ? Oversaw Quality Assurance and work with QA analysts on defining test plans (i.e. regression testing, cross-browser testing)  ? Collaborated with business and technical stakeholders on feasibility and clarification of requirements, user acceptance, and training for product development release cycles  • Led workshops with external and internal stakeholders to elicit and document functional and nonfunctional requirements  • Responsible for prioritizing and defining the product backlog (i.e. epics, use cases) for ongoing sprints  ? Participated in weekly sprint planning and daily stand ups for ongoing product development  • Led negotiations between the Business and Technology on change and defect management  • Established the product development lifecycle framework and mentored product managers Sr. E-Commerce Project Manager AMPLIFI COMMERCE - New York, NY June 2013 to February 2014 Project lead for e-commerce initiative ($650K) for Yankee Candle. Managed implementation team of 8 in addition to the offshore team  ? Yankee Candle Website Redesign & Oracle ATG/Endeca Re-platform Project  • Collaborated with the client to manage the process of eliciting, designing, and documenting the business requirements, website and technical design  • Facilitated discussions with the client's partners about software evaluation, system integration, and support.  • Collaborated with client-side and internal implementation teams regularly on project planning/monitoring, budget, status, and scope changes  ? Eddie Bauer Oracle ATG/Endeca Re-platform Project  • Assisted with running the daily scrum stand-ups with the onshore/offshore teams  • Assisted with defect metrics analysis and reporting  • Collaborated with the client on Go-live deployment planning Data Integration Manager CHRISTIE'S - New York, NY July 2012 to June 2013 Oversee data governance and data management related efforts. In matrixed environment, dotted line responsibility for implementation teams ranging from 5 to 15 team members comprised of a lead and individual contributors.  ? Business Transformation Program:  • Liaise between business and technology management teams to address opportunities to improve enterprise data quality.  • Collaborated with business users, IT business analysts, enterprise architects, solution architects, and technical resources to manage requirements iteratively.  • Led the planning and development of data integration projects for core system upgrades including: client relationship, human resource, and financial information management.  ? CMS Report Migration Project: Led effort to migrate reporting capabilities from a legacy system to Answers, online business intelligence tool.  ? James Online Project: Led the roll out of an online collaboration tool that art specialists use to discover and discuss opportunities amongst the team. Responsible for ongoing deployment of new product releases.  ? Christie's Mobile & iPad Rollout Project: Deployed iPad mobile capabilities to the client strategy team globally. Deployed new app that allows customers to bid from their mobile devices. MCGRAW-HILL FINANCIAL - New York, NY January 2002 to July 2012 Sr. IT Project Manager MCGRAW-HILL FINANCIAL 2010 to 2012 Global project leader with responsibility for integrating business process changes with underlying IT changes. Led global teams of up to 20 across NA, Europe and Asia. Selected to participate in a leadership, rotational program which provided extensive training in Lean Six Sigma and DMAIC methodologies, facilitation and leadership skills which were applied to black-belt projects valued at $250K+.  ? Platts.com Redesign Project: Led website redesign and launch achieving goal of transforming the business's brand. Provided detailed use-case based and 'Call Action Response' (CAR) website functional requirements which consisted of multiple components (i.e. registration, search, ecommerce)  ? Platts.com Search Enhancements Project: Dramatically improved usability, recall and precision of the search component on Platt's website by 50% of its original capacity. Assessed existing search capabilities, implemented enhancements and industry best practices, defined new search functionalities, defined taxonomy and metadata, modified workflows, and improved system architecture.  ? Liquefied Natural Gas Microsite Project: Launched an innovative web-based product, leveraging Google Maps to track port/shipping information of liquefied natural gas. Provided detailed use-case based functional requirements.  ? Bentek Energy Acquisition Project: led team to integrate this acquisition; 100 employees; 70 products worth $5M revenue. Global efforts spanned sales, marketing, product development, customer service, HR & Legal requiring business process changes across all functional groups, each of which had underlying IT infrastructure/system changes.  ? Technology Operational Efficiency Project: Sponsored by the CIO, led team to achieve a 15% reduction in IT spend for operational support representing $2.1M in savings addressing key factors impacting hardware & resource costs.  • Developed cost model and dashboards to provide transparency into spending and alignment which for monthly review by the IT executive team.  • Improvements included: virtualizing servers, upgrading unsupported high-risk servers, developing governance plan for time tracking, accountability, process improvements, data requirements and monitoring guidelines.  ? Customer Attrition Project: Led team projected to achieve 5% decrease in customer attrition worth $1.5M revenue.  • Validated the customer attrition rate and adjusted it from 23% to 15% due to sales channel management reorg.  • Developed the attrition rate calculation methodology that is incorporated throughout global sale.  • Recommendations included: improving sales nurturing activities, up-sell and cross-sell activities, loyalty programs, and sales activity logging methodologies (i.e. reason code standards).  ? Customer Data Quality Project: Led team to achieve 40% increase in qualified leads representing $2M in revenue.  • Developed a lead data governance plan, streamlined collection processes, improved the lead data quality in completeness from 20% to 80%, accuracy from 30% to 60%, and duplicates from 30% to 15%.  • Identified process improvements in Sales Order Entry with a projected cost savings benefit of $2M+.  • Appointed by Sr. Leadership Team to VIBE committee in 2010 (Valuable Ideas for Business Excellence) to evaluate product and process proposals across the global organization. IT Business Analyst MCGRAW-HILL FINANCIAL 2007 to 2010 Led tech projects impacting multiple global business functions in new product development, system enhancements, maintenance and software evaluations. Applications included customer facing, web-based, real-time editorial, product delivery, lead and web content management systems. Managed cross-functional teams of 5+ partnering with the business to manage requirements throughout project SDLC.  ? Editorial Group Online News Aggregation Project: Increased editor ability to react to breaking news by adapting technology to push real-time news to desktops, expanding coverage with access to 1000 global news sources.  • Evaluated news lead aggregator solutions, developed a software evaluation scorecard, defined system functional requirements, and implemented the new technology solution.  • Market-On-Close Instant Messenger Project: Provided an instant messenger replacement proposal to be used by energy traders, analysts, risk managers and Platts editors to communicate real-time energy trades globally.  ? Managed energy trading workflow and regulatory requirements, assessed risks (i.e. outages) and provided recommendations to streamline the Market-On-Close workflow and mitigate risks  ? Lyris Sunset Project: Mitigated risk by replacing a legacy email lead management system.  • Performed current state analysis involved in system migration to the Eloqua. Senior Database Administrator MCGRAW-HILL FINANCIAL 2002 to 2006 Managed Oracle and SQL Server database environments supporting customer facing and internal apps. (www.businessweek.com, www.aviationweek.com.com, content management (Marklogix) , CRM (Siebel), Oracle Financials, e-commerce. Supported 50,000+ users  ? Managed logical and physical database design, data integrity, maintenance, data migrations, troubleshooting, performance tuning and backup and recovery.  ? Worked with Price Waterhouse Coopers regarding a company-wide effort to develop and adapt information security guidelines and procedures based on industry best practices. Database Administrator DOUBLECLICK INC - New York, NY January 2000 to November 2002 Managed customer facing Oracle database environments including development and QA database environments for core business applications (DART, Ad Manager). Supported 1000+ users and reporting needs of 15+ clients.  • Led data synchronization across platforms, troubleshooted database servers, backup & recovery, performance tuning, logical & physical design. Developed online advertising reports for clients using advanced SQL. Education Master of Science in Management and Systems New York University - New York, NY 2010 Leadership Certificate Mercer College 2009 Business Analysis Certified Mercer College 2008 Learning Tree 2002 Bachelor of Science in Psychology Pennsylvania State University - University Park, PA 1993 Polytechnic University Skills Product Management, Business Analysis, Product Development, Agile
Project_manager Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator Hyattsville, MD • 5 years' of experience in the field of Database Technology with experience in designing, developing, implementing Databases, and Application development.  • Proficient in Oracle Database Administration activities such as Upgrades, Patches, my oracle support.  • Experienced in Oracle installations, migration, configuring logical/physical architecture, SQL, Tuning, database access and Security and auditing  • Oracle Database Administration experience in variety of different environments like, SUN SOLARIS, AIX, RedHat Linux and Windows.  • Experienced in Installation of high availability RAC environment and upgraded standalone databases to RAC environment.  • Cloning, Backup and Recovery, capacity planning and Documentation.  • Good knowledge in creating RMAN Duplicate Databases and FLASHBACK recovery features.    • Active database using RMAN. Cloning of RAC to Non-RAC database using RMAN. Test & validate restore and recovery for SLA.  • Responsible for all database activities such as User management, space management, database  • security management.  • DBA activities which include Creating Users, Roles and Profiles, Privilege management with role-based security of databases, tablespaces, indexing, data maintenance, user management, and maintenance and solving critical errors like ORA-600, ORA 7445.  • Prepared backup strategy and disaster recovery management of the databases by using in-house tools written using UNIX Shell Scripts.  • Setting up Oracle read only replication with materialized views and developed scripts for automating the rebuilt process of replication.  • Regular DBA activities like Undo segments, Rollback segments, database auditing, space management, database issues, locking, creating database links, managing user groups and tuning.  • Maintained Very Large Multi-Terabyte (VLDB) in Data Warehouse Environment for DSS. Strong Exposure on High Availability Concepts (RAC, Standby) Extensive Knowledge of 10g and 11g ASM.  • Planned and implemented Oracle 10g, 11g, 12c Standby Databases (Data Guard) for High availability and Disaster Recovery (DR).  • Experience with Oracle Cloud Control, Oracle Grid Control, Oracle Enterprise Manager (OEM), ASM, AWR, ADDM, Flashback Technology, SQL tuning advisor, SQL access advisor, and SQL server undo advisor.  • Proactive monitoring, identifying areas that need to be improved in the application and database using EXPLAIN PLAN, SQL TRACE, AWR, ADDM, and 10g OEM Grid Monitoring. Datapump Export/Import (Oracle 11g, 10g) allowing users to quickly move a user Tablespace across Oracle databases.  • UNIX Systems Administration - Database and application integration efforts. CRON jobs Work Experience Oracle Database Administrator State Street - Atlanta, GA June 2017 to June 2017 • Defining the standards, to maintain the health of the server. RAC to RAC physical standby configuration of data guard for Disaster recovery requirement.  • Ensuring load balancing in RAC by creating services for different purposes based on the application requirement and also defined TAF policy for RAC instances.  • RAC- Administration/Troubleshooting 8 Node cluster on Oracle 11G R2. Configuring Grid Infrastructure SCAN Listeners on 11gR2. Troubleshoot resource related issues. Cluster wide Resource management such as create resource plan, Service configuration/relocation, instance caging.  • Upgraded 10.2.04 to 11.2.0.1. Upgrade database along with OH, ASM_HOME and CRS. Upgrade RAC from 11R1 to 11R2 on 3 nodes.  • Installation, Administration of 11gR2 RAC on HP-UX. Configured ASM, and RAW devices for storage. Investigation of node eviction, CRS resources failure. Running Queries in parallel, setup inter instance parallelism, Load balancing. Resource utilization on each node. Fix corrupted OCR disk.  • Tuning of RAC environment. Managing fail-over of instances. Configure table for parallel load.  • Managed ASM storage. ASM cloning. Prepare/Add/remove ASM disks. Tuning of I/O on ASM based databases. Troubleshoot ASM crashes & memory problem.  • Data guard - configure primary - standby using duplicate from active database in 8-node RAC environment. Apply SCN-based Incremental backup to sync standby after loss of archive logs on primary. Measure data loss based on latency/lag. Cross-platform migration using Data guard.  • Tuning Database using AWR/ADDM/SQL trace. Analyzing tuning Advisor. Migrate SQL plans & statistics from QA to PROD. Schedule stats Job using DBMS_SCHEDULER. Used AWRSQL/SQL tuning package. Tune various SQL's. Provide Primary investigation on Performance issue to application team in minimal time. Troubleshoot/mitigate various wait events in DB. Tuning of RAC instances and Database.  • ASM storage management. Prepare/Add/remove ASM disks. Tuning of I/O on ASM based databases. Troubleshoot ASM crashes & memory problem. ASM migration.  • GRID - Oracle Cloud Control 12c installation, agent configuration and maintenance.  • RMAN advanced features - Implementation of RMAN duplicate from active database feature for migration.  • Database refreshes using export /import and datapump. Used RDA, ADDM and AWR reports to monitor the database performance.  • Creating, granting and monitoring user access rights and privileges through roles and profiles.  • Providing instance level performance monitoring and tuning for Event Waits, Sessions, Physical and Logical IO and Memory Usage with the help of AWR and ADDM Reports.  • Automatic Shared Memory Management (ASMM) for Performance diagnosis/tuning and Automatic Segment Space Management (ASSM) Oracle Database Administrator Wells Fargo Bank - Charlotte, NC April 2014 to May 2017 • Successfully installed and configured Oracle 11.1.0.7, Oracle 10.2.0.5 databases on AIX platforms.  • Monitored different databases and application servers using Oracle Enterprise Manager (OEM) 10g Grid Control.  • Extensively used AWR, ADDM and explain plan for periodic performance tuning.  • Have set up the cronjobs for runalert, space watch monitoring, RMAN backup (level_0 and level_1) and recovery, deletion of archive logs and AWR reports  • Used normal import and export and also datapump import and export for exporting and importing schemas, tables etc from one database to another.  • Configure Oracle Advanced Security on 12c databases to implement Transparent Data Encryption at tablespace, table and column levels.  • Performance Tuning for Optimized results using Explain-Plan, SQL-Trace, STATS PACK Reports and AWR Reports.  • Production Support for Critical Application Databases.  • Implemented Oracle Patches (CPU, PSU) on the Compliance databases Device a plan to patch them quarterly so that we can cover all the databases in a year.  • Checking Databases Backup and Restore validity periodically, and Data refreshes from Production to Non-Production environment, Creation Duplicate Databases using RMAN Backups.  • Extensively worked with dba_jobs, dba_scheduler_jobs, functions, procedures and packages.  • Responsible for tuning the database performance issues like query tuning and memory tuning (SGA tuning) and also partitioned the tables and indexes for better performance.  • Have used different tools like TOAD (10.1), EXPLAIN PLAN, AWR, ADDM Oracle enterprise manager (GRID CONTROL)  • Involved in the installation, configuration and extended support to Oracle 11g, 10g two Node RAC (Real Application Cluster) with ASM file system.  • Involved in converting a single instance database to Oracle 11g, 10g RAC databases.  • Installed ASM environment and migrated databases from NON-ASM to ASM.  • Used TOAD for database management. Education Bachelor's
Database_Administrator
DATABASE ADMINISTRATOR DATABASE ADMINISTRATOR DATABASE ADMINISTRATOR - AMERICAN EAGLE OUTFITTERS Moore, OK Work Experience DATABASE ADMINISTRATOR SAGE STEAM Camp at SWOSU November 2017 to Present • Arranged and entered sensitive camper and donor information into a Salsa CRM database  • Assisted in managing post-camp correspondence to former campers, counselors, and donors  • Co-wrote an application for a $15,000 grant that the camp later received twice among others  • Audited the camp budget  • Wrote press releases for the SAGE STEAM Camp detailing awards the camp received and application updates    CASE STUDIES  MARKETING INNOVATIONS REPORT, FULCRUM HORMONE & WELLNESS CLINIC  • Conducted research and analysis of the hormone replacement therapy market to create a SWOT Analysis and BCG Matrix of Fulcrum's services  • Worked closely with healthcare professionals to develop a plan for CRM and handling customer satisfaction  • Developed a plan for Facebook content that resulted in a 250% increase in post interaction on average    MARKETING CAMPAIGN DEVELOPMENT, SWOL SPORT PERFORMANCE  • Developed a plan to boost genuine social media interaction on SWOL's pages through targeted hashtags and consistent 360-degree branding  • Created a post schedule to optimize exposure of the SWOL brand to others on social media  • Led a sales pitch to the social media page coordinator at SWOL discussing the ideas    LEADERSHIP ROLES  • Student Representative for the Undergraduate Research and Scholarly Activities Committee (URSAC)  ? Helped in coordinating research fairs on campus  ? Attended monthly meetings to follow up on the progress of research fair progress  • President of the World Language and Culture Association  ? Boosted club attendance by 100% and funding by $1,000 from the previous year  ? Led club meetings in which members learned about and participated in other cultures  ? Coordinated WLCA activities during World Languages Week on SWOSU's campus  • Chair of the committee overseeing the SAGE STEAM Camp  ? Discussed methods by which to raise camp awareness in underserved and underfunded Oklahoma areas SALES ASSOCIATE AMERICAN EAGLE OUTFITTERS July 2015 to Present • Educated customers about the AEO brand and current promotions, and assisted them in finding styles to suit them  • Built customer loyalty through rewards programs and face-to-face selling  • Maintained up-to-date signage and marketing throughout the store Education BACHELOR OF BUSINESS ADMINISTRATION in MARKETING SOUTHWESTERN OKLAHOMA STATE UNIVERSITY May 2020 Skills Data Entry Links https://bit.ly/2AI85CM
Database_Administrator
Database Administrator, Data Analyst Database Administrator, Data Analyst Database Administrator, Data Analyst - Freedom Disposal Gibson, NC I AM A VETERAN OF THE AIR FORCE    Bachelor's in Computer Science and Master's Level Certificate in Information Systems and Operations Management. 12 Years proven MS SQL SERVER (6.5 - 2008 r2, 2012 and some 2014) experience in a production environment. Microsoft Professional Certification, MS SQL MSDBA Classes, MS SQL BI Classes, Oracle 9i and 10g Classes and Oracle 10g Certification. Experience working with 3 hospital facilities and with 2 pharmaceutical facilities. NOTE: My work experience has been in the Production Environment. See a list of additional Attributes on the last page. Work Experience Database Administrator, Data Analyst Freedom Disposal - Kennesaw, GA April 2018 to Present • Building reports as needed using MYSQL SQL Reporting with Select Statements.  • Importing, Exporting, T-SQLAssisting with data conversion to another software  • Automating New Customers with Customer Importing  • Help clean up data entry with backend coding to update entries to be consistent.  • Offering suggestions to help improve daily procedures.  • Skillsets used Advance Microsoft Excel and Google Docs, Google Spreadsheet.  • CSV, Access, Excel Files into MYSQL. Senior Database Analyst TIAA (Contract TrueBridge - Charlotte, NC April 2016 to June 2016 • Assists in the building and the maintaining of a custom data mart solution  • Act as a part time senior data analyst.  • Skillsets used were Microsoft SQL Server, Advance Microsoft Excel, a variety of tools for data mining and presenting of data in a business metrics.  • Microsoft SSIS - ETL job creation and documentation, Importing Oracle, SQL, CSV, Access, Excel Files into MS SQL, Create .bat files and Scheduled Task for SSIS ETL packages.  • MS Visual Studios 2013, SQL 2008 and 2012 Management Studios Configuration Release Engineer/DBA/Developer Lashgroup - (Contract MDI Group - Charlotte, NC September 2013 to April 2015 Charlotte, NC    th contract extended Configuration Release Engineer/DBA/Developer Lashgroup (AmerisourceBergen) (Contract with MDI) - Charlotte, NC September 2013 to April 2015 • ITSM Tickets –Type of Tickets. Backup/Restore, User Security Access, Starting/Stopping SQL Jobs, Scheduling Jobs, Troubleshooting Jobs, Executing SQL Scripts, Executing Stored Procedures, Executing SSIS Packages, Using Team Foundation Server Scripts and Creating Custom Scripts to (Delete Insert, Select and Update) table information with TSQL to resolve data entry errors and etc. The Commit = 1 and Commit = 0 was utilized. In order to have Rollback on Prep Work the Commit = 0 was used.  • Customer interaction was required either by email, by chat sessions and/or by phone.  • SOPs were met, Virtual Team Experience (using VPN Connection), Self Driven, Proactive and Responsive to customers (users)  • Argo - For Installs in Test and Staging Environments  • Configuration Release Management Database - For Installs in Test and Staging Environments  • Build Release Management  • MS Visual Studios 2010 and 2013 Premium Team Foundation, SQL 2008 and 2012 Management Studios were used for both Installs and ITSM Tickets Resolutions.  • Manage Active Directory Security Group Access. Database Administrator Listingbook, LLC (Contract) (Some Remote Work) MS SQL - Greensboro, NC February 2012 to March 2012 Provide MS SQL (2008 r2) Server DBA support (Total SQL Server 6) (Application used at this location was a customized front end GUI)    • Word processing, spreadsheet and access applications.  • T-SQL  • Import/Export Wizards/DTS/SSIS, Created SQL Job Agents  • SQL Server troubleshooting; ability to proactively identify, troubleshoot and resolve live database systems issues.  • SQL Server environments OLTP.  • Virtual Team Experience using VPN Connection  • Backups with Native SQL (Full, Diff and TLog), Restores and Modifying Recovery Models (Full, Simple and Bulk Logging).  • Monitor/Manage/Modify TLogs (VLF's) as needed - using "DBCC sqlperf(logspace)" and etc.  • Experience with query, index and DB I/O performance tuning, Stored Procedures and SQL coding.  • Monitor/Troubleshoot (automated database maintenance plans including backups, indexing, integrity and consistency checks, update statistics, etc.) as needed, Implement/Monitor/Troubleshoot (SQL Job Agents for various task and reports) as needed.  • Monitored database resources and monitored server resources to ensure optimum performance and availability (Disk Space Management).  • Moved (.mdf's, .ldf's, Tempdb and System Databases) to other drives as needed.  • Troubleshoot minor to major problems on an as-needed basis - often requiring time sensitive response and pro-active communication to different groups within the organization. Some of the tools used for these tasks would include DMV queries, Query Analyzer, Perfmon, SQL Profiler and Trace Flags.  • Shrink Database as-needed. Database Administrator MS SQL - Charlotte, NC December 2011 to January 2012 MS SQL 2005 training provided to Oracle Database Administrator in order for this person to manage 1 SQL Server with SQL 2005.    MS SQL Database Admin. & Bus.Intelligence Developer MedCath - (Contract w/CSI) Server DBA support MS SQL - Charlotte, NC November 2010 to December 2011 Total SQL Servers - 32 Production in the IT Dept and Total SQL Servers - 4 Production in the Decision Support Dept.)    • Word processing, spreadsheet and access applications.  • T-SQL  • Import/Export Wizards/DTS/SSIS, Created SQL Job Agents, Created .bat Files and Created Scheduled Tasks for .bat Files.  • SQL Server troubleshooting; ability to proactively identify, troubleshoot and resolve live database systems issues.  • Support large SQL Server environments OLTP, VLDB. Over 32 SQL Servers.  • SQL database(s) on a virtual platform (VMWare).  • Virtual Team Experience using VPN Connection  • managing an existing MS SQL BI - Data Warehouse (2005)  • Experience with Backups with Native SQL and RedGate (Full, Diff and TLog), Restores and Modifying Recovery Models (Full, Simple and Bulk Logging).  • Monitor/Manage/Modify TLogs (VLF's) as needed - using "DBCC sqlperf(logspace)" and etc.  • Experience with query, index and DB I/O performance tuning, Stored Procedures and SQL coding.  • Database conversions/implementations/migrations/installs/upgrades and applied patches as-needed.  • Conversions (Access Back-End Database to MS SQL Back-End Database and Excel Spreadsheet to MS SQL Back-End Database).  • Facilitate server-side database development when needed.  • Implement/Monitor/Troubleshoot (automated database maintenance plans including backups, indexing, integrity and consistency checks, update statistics, etc.) as needed, Implement/Monitor/Troubleshoot (SQL Job Agents for various task and reports) as needed.  • Monitored database resources and monitored server resources to ensure optimum performance and availability (Disk Space Management).  • Troubleshoot minor to major problems on an as-needed basis - often requiring time sensitive response and pro-active communication to different groups within the organization. Some of the tools used for these tasks would include DMV queries, Query Analyzer, Perfmon, SQL Profiler and Trace Flags.  • Shrink Database as-needed.  • Managed Existing - (Replicated, Clustered, Mirrored) Databases.  • Created (SQL Ad-Hoc Report with Select Statements and Crystal Ad-Hoc Reports).  MS SQL Database Administrator/Oracle Database Administrator(light experience with Oracle)  High Point Regional Health System Perm Position Server DBA High Point, NC November 2006 to March 2010 support Managed, (with one other DBA over 400 databases on about 38 servers with about 100 databases over a Terabyte in size)    • Word processing, spreadsheet and access applications.  • T-SQL  • Import/Export Wizards/DTS/SSIS, Created SQL Job Agents  • SQL Server troubleshooting; ability to proactively identify, troubleshoot and resolve live database systems issues.  • Supporting large SQL Server environments OLTP, VLDB. Over 400 Instances with over 100 Instances over a terabyte in size.  • SQL database(s) on a virtual platform (VMWare).  • Oracle 9i and 10g - Very light on this experience. The hospital required me to have the Vendor on the phone to step me through the database task because it was patient database information.  • Virtual Team Experience using VPN Connection  • Experience with Backups with Native SQL and RedGate (Full, Diff and TLog), Restores and Modifying Recovery Models (Full, Simple and Bulk Logging).  • Monitor/Manage/Modify TLogs (VLF's) as needed - using "DBCC sqlperf(logspace)" and etc.  • Experience with query, index and DB I/O performance tuning, Stored Procedures and SQL coding.  • Database implementations/migrations/installs/upgrades and applied patches as-needed.  • Facilitate server-side database development when needed.  • Implement/Monitor/Troubleshoot (automated database maintenance plans including backups, indexing, integrity and consistency checks, update statistics, etc.) as needed, Implement/Monitor/Troubleshoot (SQL Job Agents for various task and reports) as needed.  • Monitored database resources and monitored server resources to ensure optimum performance and availability (Disk Space Management).  • Moved (.mdf's, .ldf's, Tempdb and System Databases) to other drives as needed.  • Troubleshoot minor to major problems on an as-needed basis - often requiring time sensitive response and pro-active communication to different groups within the organization. Some of the tools used for these tasks would include DMV queries, Query Analyzer, Perfmon, SQL Profiler and Trace Flags.  • Shrink Database as-needed.  • Managed Existing - (Replicated, Clustered, Mirrored) Databases.  • Created (Databases, Tables, Fields, Stored Procedures, Views, Indexes, SQL Ad-Hoc Report with Select Statements and Crystal Ad-Hoc Reports). SQL Developer Data Warehousing Alphanumerics - Raleigh, NC November 2004 to December 2004 • Researched the Back End MS SQL 2005 Database for SiteKeeper Software.    • Developed a Data Warehouse by importing selected tables from the Back End SQL Database for Sitekeeper Software and by importing data from Excel Spreadsheets for (Citrix Users and EPO Software). Information from Sitekeeper Reports was saved as CSVs and then converted to Excel to prepare for the import. SQL DTS Packages were used for the import. SQL Views were created to produce MS Access Reports. (For user reporting) MS SQL DB Admin October 1998 to January 2004 Provide MS SQL DBA Wilmington, NC October 1998 to January 2004 6.5, 7.0 and 2000 Server Support. Saleslogix and CATSWEB Applications Support(SDLC - Software Development Life Cycle)    • Implemented Saleslogix Application by importing Excel Spreadsheets into MS SQL 6.5 and creating snapshot replication databases for Sales people. (SDLC)  • Implemented CATSWEB Web Application for the Quality Assurance Department. (SDLC)  • Word processing, spreadsheet and access applications.  • T-SQL  • Import/Export Wizards/DTS, Created SQL Job AgentsSQL Server troubleshooting; ability to proactively identify, troubleshoot and resolve live database systems issues.  • Backups with Native SQL (Full, Diff and TLog), Restores and Modifying Recovery Models (Full, Simple and Bulk Logging).  • Monitor/Manage/Modify TLogs (VLF's) as needed - using "DBCC sqlperf(logspace)" and etc.  • Experience with query, index and DB I/O performance tuning, Stored Procedures and SQL coding.  • Database conversions/implementations/migrations/installs/upgrades and applied patches as-needed at the application level and the MS SQL level.  • Conversions (Access Back-End Database to MS SQL Back-End Database and Excel Spreadsheet to MS SQL Back-End Database, MySQL Back End Database to MS SQL Back End Database).  • Facilitate server-side database development when needed.  • Implement/Monitor/Troubleshoot (automated database maintenance plans including backups, indexing, integrity and consistency checks, update statistics, etc.) as needed, Implement/Monitor/Troubleshoot (SQL Job Agents for various task and reports) as needed.  • Monitored database resources and monitored server resources to ensure optimum performance and availability (Disk Space Management).  • Moved (.mdf's, .ldf's, Tempdb and System Databases) to other drives as needed.  • Troubleshoot minor to major problems on an as-needed basis - often requiring time sensitive response and pro-active communication to different groups within the organization. Some of the tools used for these tasks would include DMV queries, Query Analyzer, Perfmon, SQL Profiler and Trace Flags.  • Shrink Database as-needed.  • Implemented/Managed - (Replication at the Saleslogic Application Level) Database.  • Created (Databases, Tables, Fields, Stored Procedures, Views, Indexes, SQL Ad-Hoc Report with Select Statements and Crystal Ad-Hoc Reports).  RPG II/III/IV 400 Programmer Alydaar Perm Position DBA Charlotte, NC February 1998 to October 1998 Charlotte, NC  • Year 2000 Date modifications made on various company source code.  Ross Database Administrator Cape Fear Valley Medical Center DBA Perm Position DBA Fayetteville, NC June 1996 to August 1996 Accounting, HR, Payroll, AR, GL) (Vax/VMS) Operating System environment with SQL Command  Language)  Public Schools Robeson County Perm Position Abacus Database Admin Novell Network - 11 schools - Lumberton, NC October 1994 to June 1996 Lumberton, NC  • ABACUS DBA (Education) (Project Management - Implementation - (Software Development Life Cycle - SDLC)  Novell Network - 11 schools) Education Master's Links http://www.linkedin.com/in/donnawright1957 Military Service Branch: Air Force Service Country: United States Rank: E-3 February 1983 to December 1984 Served in W. Germany at Sembach Air Base as a Personnel Specialist in the Training Department. I notified the Airman in the surrounding areas when they could retrain into other fields of interest. Certifications/Licenses MCPS: Microsoft Certified Professional Present Oracle Certified Associate 10g Present Additional Information MS SQL Data Analyst/DBA/Developer - BI Data Warehouse Versions 6.5, 7.0, 2000, 2008, 2012, 2014 (Since 1998)    Oracle DBA Versions 9i and 10g (with Unix and Linux)  (I consider myself still a beginner in this software even though I have passed the OCA Certification I haven't had enough  Hands-on experience yet.)    MYSQL DBA/Developer/Data Analyst Workbench 6.3    Senior Database Analyst - SSIS MS Visual Studios (2010 & 2013) Premium    Configuration Release Engineer/DBA/Developer ITSM, Argo, Configuration Release Management Database, Build Release Management, MS Visual Studios (2010 & 2013) Premium Team Foundation, Manage Active Directory Security Group Access, Virtual Team Experience, Manage Active Directory Security Group Access, Virtual Team Experience    MS DBA/Dev/Data Analyst/Configuration Engineer Technical Skills (Summary)  • 15+ years of experience with word processing, spreadsheet and access applications.  • 12 years of experience with T-SQL  • 12 years of experience with Import/Export Wizards/DTS/SSIS, Created SQL Job Agents, Created .bat Files and Created Scheduled Tasks for .bat Files.  • 10 years of experience with SQL Server troubleshooting; ability to proactively identify, troubleshoot and resolve live database systems issues.  • 5 years of experience supporting large SQL Server environments OLTP, VLDB. Over 400 Instances with over 100 Instances over a terabyte in size.  • 4+ years of prior experience with SQL database(s) on a virtual platform (VMWare).  • 2 years Oracle 9i and 10g - Very light on this experience. The hospital required me to have the Vendor on the phone to step me through the database task because it was patient database information.  • 1 year 8 months ITSM, Argo, Configuration Release Management Database, Build Release Management, MS Visual Studios (2010 & 2013 Premium Team Foundation, Manage Active Directory Security Group Access  • 1 year 8 months Virtual Team Experience using VPN Connection.  • 1+ years managing an existing MS SQL BI - Data Warehouse (2005)  • <1 year MYSQL (Importing, Exporting, T-SQL, Reporting with Select Statements).  • SDLC - Software Development Life Cycle and Project Management. Note: Project Management was w/o the project software.
Database_Administrator
Evangelist Evangelist Evangelist - Preacher Huntsville, AL Work Experience Evangelist Preacher March 2009 to Present LIVING FOR LIFE Ministry  • Share the Gospel of Jesus to all, souls saved, relationships mended and hope restored. Planted and established a new church. Launched a weekly radio bible teaching/preaching broadcast. Teach Bible to 4th/5th graders at Boys/Girls Club. Instruct and motivate business owners and professionals via Bible. Sr. Computer Scientist SAIC - Marshall Space Flight Center - Redstone Arsenal, AL September 2008 to March 2009 Responsible for the development, maintenance, access and optimization of Infrastructure Applications Engineering Systems; Marshall Asset Management System (MAMS), Management Information Warehouse (MIW), Marshall Employee Data Information Service (MEDIS), Computing and Communications Asset Information Management System (CCAIMS) and other similar processes configured as ASP.NET (Web) and FoxPro6 applications which utilize Oracle 9i and 10i databases. Model204 Consultant RK Management ( PEPSICO - Pepsi - Chicago, IL February 2007 to June 2008 Perform code modification to legacy (Order Management) M204 system. Create new M204 test  environments in support of 1 billion dollar transition project (One UP) from M204 to SAP. Unit tested new  SAP (One UP) modules for performance and accuracy by parallel comparison of the legacy M204 system.  Manage data integrity of Model204 files via reorganization, resize, reallocation, backup and recovery.  Monitor and maintain nightly, weekly and monthly execution of scheduled data migration batch jobs. Web Application/ Database Developer Teledyne Brown Engineering - Huntsville, AL October 2002 to January 2006 • Design and create web sites in support of the Mid-Course Ground Base Missile Defense(GMD) program  • Develop and alter web-based multi-user applications utilizing ColdFusion, HTML, JavaScript, PL/SQL,  SQL, CSS, forms, tables, frames and graphics all within an Oracle 8i database environment.  • Perform unit testing and debugging on new and existing code modules affecting different WBS areas. Oracle Web Developer/ Database Administrator Teledyne Brown Engineering - Huntsville, AL October 2000 to October 2002 Create, test and deploy Oracle 6i web-enabled Form modules in support of (NASA) International Space  Station (ISS) Payload Data Library (PDL).  • Write SQL scripts/triggers to create, insert and alter Oracle 8i database tables using SQL*Plus.  • Devise PL/SQL database level triggers and procedures to validate PDL data integrity before committed.  • Perform database internal/external security procedures and set up user account roles and privileges. Principle System Analyst Teledyne Brown Engineering - Huntsville, AL February 2000 to October 2000 Conduct and assist in unit test, debug and evaluation of application modules and components written in C,  OpenVector, a Supervisory Control and Data Acquisition (SCADA) system.  • Utilized SQL scripts to access, extract, populate and update Oracle 8 database tables on VAX/VMS platform. ROSCOE 2000 to 2000 and early warnings  (Model204). System Programmer V Defense Information Systems Agency - Redstone Arsenal, AL July 1998 to November 1999 • Direct and manage daily, 7day/24hr online execution of multi-user DBMS regions: (6) Model204,  (3) System 2000 within AMDAHL 5890/600e OS/390 environment via monitor, assessment, install  new/add on vendor products, upgrade to current software release for Y2K compliance, apply zaps, fixes, and early warnings for performance enhancement resulting in optimal DBMS efficiency. Senior Model204 Programmer Harris Methodist Health Services - Arlington, TX June 1997 to July 1998 • Analyzed and implemented security mechanism using Model 204 User Language code to restrict access of Senior Health Care Plan data.  • Developed batch204 reports, new Application Subsystem (APSY) online menu, screens, altered application processing flow which improved the rate of resolving insurance claims and simplify user navigation in accessing Harris Health Plan's Claims, Provider, Recoups/Refunds and Billings areas. Computer Specialist (LOGSA), Redstone Arsenal - Huntsville, AL May 1995 to April 1997 Analyzed and directed the technical operations in the successful transition of the Total Asset Visibility  (TAV) system from Letterkenney Army Depot (PA) to Redstone Arsenal Huntsville, AL.  • Perform redesign of Model204 APSY Logistic Intelligence File(LIF) application which allows real-time  query through cross-reference selections providing summation and detail output reports in troop support. System Programmer/ Administrator Defense Megacenter Huntsville (DMC-H), Redstone Arsenal - Huntsville, AL October 1992 to April 1995 • Install, merge, configure and maintain the day-to-day execution of 15 multi-user DBMS operating regions:  (10) Model204, (3) System 2000 and (2) ROSCOE within IBM 370/145 MVS/XA environment.  • Perform tasks to upgrade to new software release level in conjunction to periodic maintenance to ensure Computer Programmer Analyst Information Management Division MICOM, Redstone Arsenal - Huntsville, AL August 1989 to October 1992 • Design and implement online Model204 tracking system to verify the quality and test first articles/materials submitted by Contractors.  • Assist in team development of COBOL, CCSS bridging programs to track, identify and deploy U.S. weapon  systems, tactical missiles and munitions in support of Operation Desert Shield/Desert Storm.  • Perform file manager duties in archiving, backup, security and physical design of logistical data. Computer Programmer Information Management Division AMCCOM, Rock Island Arsenal - Rock Island, IL June 1987 to August 1989 • Analyze and design COBOL-CICS/VS programs to access and update the CAWCF Customer Order DBMS.  • Automate payroll pay period calculation process which bridges to the Standard Operations Maintenance  Army Research and Development System (SOMARDS). Education BS in Computer Science Stillman College - Tuscaloosa, AL 1987 Additional Information • Bachelors Degree in Computer Science with 20 years of experience as an Information Systems professional.  • 17 years working for Department of Defense as a GS civilian employee or Contractor (combined).  • 4 years working for Commercial Businesses.    • Proficient with several computer languages Model204(M204), ORACLE, System 2000, COBOL, CICS/VS, CDMR, DMR, S2K PLEX, FORTRAN, PASCAL, ASSEMBLER, ADA, BASIC, C  • Experience in Oracle 8i, 9i database internals; create tables, constraints, schema, views, sequences, roles, synonyms and grants. Experience creating web-based Oracle 9i Forms, Oracle Form Builder 6.0, reports, store procedures, packages, functions, database triggers, SQL*Plus, PL/SQL, Oracle Developer 2000.  • Familiar with several other computer languages: COLDFUSION 5.1/MX, JavaScript, HTML, UNIX shell scripts. Support software: VSAM, JCL, TSO/ISPF, ROSCOE, TOAD, PVCS, SourceSafe, OMEGAMON DB, MS Access, Word, Excel and PowerPoint.  • Experienced in the following operating systems: Mainframe ZOS, OS 390, MVS/XA. Mid-Tier UNIX 6.1, Windows NT 4.0, VAX/VMS 7.1, Supervisory Control and Data Acquisition (SCADA).  • Demonstrated ability to successfully Lead (team, design, transition and technical support), Train (peers, customers and junior developers), Acquire requirements, Design (environments, databases and applications to customer specifications), Manage and Implemented multiple projects under tight time and budget constraints.
Database_Administrator Web_Developer Software_Developer Systems_Administrator
CEO & Founder CEO & Founder CEO & Founder - BAY AREA CODERS Tiburon, CA Technology Director demonstrating visionary leadership and expertise in all facets of the design, development, and delivery of high-performance, innovative technology solutions. Skilled in building and directing productive teams and aligning efforts with business goals; proven history of promoting continuous improvement and propelling organizations to the next level through technology. Authorized to work in the US for any employer Work Experience CEO & Founder BAY AREA CODERS - San Francisco, CA 2016 to Present San Francisco, CA 2016 - Present  Innovation hub of talented and solution-oriented techies who believe in collaboration, creative solutions, and building amazing  experiences; experts at mobile development, web development, and cloud computing.  CEO & Founder  Built and launched innovative technology firm focused on recruiting the best developers from Eastern Europe to deliver  cutting edge solutions in web/mobile development and cloud computing for companies such as the Chive and Iterable.  - Position company as a trusted partner to major U.S. tech companies; took vision from concept to reality, applying  expertise in strategic planning, diversified team building, IT infrastructure/operations.  - Hold front-line ownership of operations, sales pipeline, marketing, client relationships, online presence, and human resources. Oversee a team of 10 contracted engineers. IT Director Mechanics' Institute - San Francisco, CA 2015 to 2019 Promoted to executive team charged with managing all technology assets, ensuring the Institution's position as a leading cultural hub in the Bay Area. Oversight for risk assessment, IT projects, vendors, system implementation, audits, and fiscal/legal compliance.  - Provided direction and vision for 5-year strategic plan; collaborated with Board of Directors, internal committees  and stakeholders, and management teams in the adoption of ITIL service principles. Prepared financial budgets and presented proposals for capital projects.  - Centralized network facility, automated systems and processes, developed disaster recovery and privacy  compliance plans, and built network architecture to eliminate single point of failure, including Dell Host Servers, ESXE hosts in cluster with redundant power supplies, fans, HBA's and Ethernet connectivity, redundant switches,  data sets, Firewall with failover setup, and Vembu VM backups.  - Modernized IT infrastructure to monetize, attract membership, and new market opportunities. Researched, and procured technologies for competitive advantage and oversaw complex fiber optic rewire of 62,000 sq. ft. facility.  - Significantly reduced expenses by re-evaluating contract partners and negotiating fees, including 5-year contract  with ILS vendor; reallocated savings to network revamping.  - Enhanced state-of-the art facility by creating the Institution's first smart classroom for members and public to attend meetings, seminars, or classes.  - Improved brand visibility by implementing several systems, including public computer reservations management, Wi-Fi authentication, print release system, website, phone system upgrade, and e-commerce operations.  - Overhauled social media profile and presence; managed AV staff for Facebook/YouTube Live, podcasts, and web  archiving of organizational events.  - Integral in growing technical team from 2 to 5 and establishing department as a strategic support and service  partner to the organization; standardized training protocols.  - Piloted internship program, partnering with 2 universities while supervising Web Master, IT Assistants, and interns. IT Manager Mechanics' Institute - San Francisco, CA 2008 to 2015 Highly visible leadership role managing a wide range of IT operations, including technical support teams, purchasing, and vendor contracts for Library, Chess, Events, and Membership. Determined and adapted business requirements to IT solutions  that supported modernization needs across the organization.  - Devised and established IT operational policies, systems, and infrastructure; served as the primary point of contact for all technology functions, including negotiating software licensing.  - Identified needs for upgrades and configuration of new systems; wrote and procured federal grant to upgrade  internet services to fiber optics. Network Administrator Mechanics' Institute - San Francisco, CA 2006 to 2008 Supported technical operations as sole Network Administrator. Designed and set up network and IT infrastructure, Windows  2000 Server, Novell Server, MPE and UNIX accounts, security and Firewall policies. IT Consultant / Manager OPTIMAL ASSET LLC - Novato, CA 2002 to 2005 Delivered IT services, strategy, analytics, and organizational consulting, serving as a subject matter expert in integrating IT with business. Demonstrated experience in managing and promoting enterprise-wide initiatives and advancing IT operations  which resulted in increased revenue and improved efficiency.  - Drove innovative IT strategy execution; advised stakeholders on long-term viable goals, including client and vendor  relationships, staff recruitment/training, business setup/continuity, and networks/servers.  - Developed strategic procedures and plans to ensure IT and operational improvements, including  navigating comprehensive IT set ups, sourcing Internet provider, selecting equipment, configuring servers, user  access, security, firewalls, and anti-virus protection.  - Created and managed disaster recovery solution and employee management database. Education Bachelor of Science in Computer Science in Computer Science COLLEGE OF MARIN - Kentfield, CA Skills Change management, Disaster recovery, It infrastructure, Mapping, Data management, Security, Systems integration, Budgets, Strategic planning, Team building, Integration Additional Information Core Competencies  Visionary & Innovative IT Leadership / Strategic Planning & Execution / IT Infrastructure / Automation Improvements  Global Team Building & Development / Decision-Making / Collaboration / Change Management / Budgets  Project Mapping & Management / Data Security Compliance / Data Management / Systems Integration / Disaster Recovery
Project_manager Network_Administrator
Technical Manager (Records Management) Technical Manager (Records Management) Technical Manager (Records Management) - Hitech Systems, Inc Simi Valley, CA Work Experience Technical Manager (Records Management) Hitech Systems, Inc November 2013 to Present * Responsible for the production phase of public safety Records Management Systems.  * Lead and/or collaborate in the analysis, design, and development of various products.  * Create, test, and maintain product installation packages.  * Participate in the encoding, testing, and debugging of applications in multiple development environments using multiple programming languages.  * Implement and support various reporting and analytics suites, including data definitions and mapping, and report creation, testing and scheduling, using  * Provide ad hoc reporting as required by multiple local and county law enforcement agencies.  * Document changes in features and functionality of the product.  * Collaborate with customers and staff to provide level two and three technical support in a timely and professional manner.  * Collaborate with customers and staff to define requirements for enhancements to existing application and the development of new models.  * Design and implement data exchange services with state and federal agencies.  * Provide training to customers on data structures, manipulation and reporting. Business & Data Analyst Time Warner Cable & Bank of America April 2013 to November 2013 * Reporting and Data Analyst, Oracle 11g, SQL Server, MS Access, SAS, SSAS, SSRS.  * Provide ad-hoc reporting and analysis of disparate data.  * Automation of existing manual reports, creation of reporting dashboards.  * Design, develop and implement scheduled reports.  * Ensure accuracy and validity of data.  * Data driven application development.  * Work with business users to qualify and quantify user requirements. Senior Business Analyst & Programmer Electro Rent Corp February 2009 to April 2013 * MV Database programmer (Universe/U2, Blacksmith).  * Design, develop and implement functional modules per business requests.  * Adhere to change control and SOX procedures and maintain system documentation.  * Work with business users to qualify and quantify user requirements.  * Data analysis and ad-hoc report preparation using MS SQL Server (SSAS & SSRS).  * Data migration and integration for acquisitions and new business channels. Independent IT Consultant May 2007 to February 2009 Various clients, performing a wide range of IT services.  * Provide consulting services to various clients regarding regulatory compliance of new and existing IT infrastructure, systems, and applications.  * PCI security analysis, ERP business system data analysis using Crystal Reports, MicroStrategy, MS Access.  * Design and develop e-commerce sites for various clients.  * Provide IT support and management of infrastructure.  * Setup and support terminal servers for VoIP, multiuser QuickBooks Pro, custom ERP system.  * Design and develop online automotive parts diagrams and catalog (osCommerce, php, MySQL).  * Develop sales, inventory, and customer reports and forecasts. Director of Internal Audit OSI Systems Inc May 2006 to April 2007 * Report directly to CFO and Audit Committee.  * Develop and Execute Technology focused audit strategy.  * Plan and execute infrastructure and ERP application audit (1000 users across 5 corporate entities in US, UK, and Malaysia).  * Supervise teams working on technology and business process audits.  * Perform confidential audits individually and in conjunction with external investigators.  * Perform company wide risk based assessment and materiality review.  * Work with business owners to identify and alleviate areas of risk.  * Evaluate previously identified issues and work with business managers on remediation activities.  * Perform risk based evaluations of new and existing systems and changes.  * Prepare and present audit findings to executive management.  * Provide overall hands-on leadership of IT auditing, oversight of IT remediation and compliance effort.  * Provide training to audit team staff.  * Provide training to business managers on risk identification and mitigation. Senior Manager, Technical Services On Assignment - Calabasas, CA February 2005 to May 2006 On Assignment, Inc.  * IT Compliance and Change Management.  * Develop initial SOX 404 IT Control Matrices, Control Activities and Test Plans.  * Provide IT Security & Change Control guidance.  * Plan and execute infrastructure and PeopleSoft/Oracle application audit (500 users across 60+ sites in the US and UK).  * Manage expectations of business leaders within regulatory guidelines.  * Perform quarterly SOX 404 IT audits.  * Staff supervision and management.  * Oracle Database Security Administration. Data Security Consultant Deloitte and Touche September 2004 to January 2005 Subcontracted to Deloitte and Touche  * Client Industries included:  Banking, Insurance, Finance (Countrywide).  Telecommunications (DirecTV).  * Sarbanes-Oxley 404 IT compliance auditor.  * Risk Analysis, Documentation, Testing and Remediation of application and data access controls.  * Business Continuity Program analysis.  * Oracle database security analysis.  * Application and system narration.  * Negotiate with external auditors and business owners to define and understand in-scope applications.  * Direct team efforts based on achieving deadlines.    August 2004 - Move from Australia to US Database Administrator Global Outsourcing Technical Services, UNISYS Australia Pty Ltd July 2003 to August 2004 Client Industries included:  Insurance (Australian Prudential Regulation Authority).  Air Transport (Board of Australian Airline Representatives).  Government (Australian Parliament House Pay Office).  Military (Royal Australian Air Force).  * Maintain and administer multiple secure Oracle Databases (v7 to 9i & Financials).  * Oracle Database administration for PeopleSoft and SAP systems.  * Manage database security according to company, client and regulatory standards.  * Negotiate proposed upgrades and changes with Unisys and client management.  * Data analysis and report generation (Oracle Reports, Cognos, Crystal Reports)  * Project Management.  * Service Delivery Management.  * Vendor Relationship Management. Database Administrator Pacific National Pty Ltd July 2000 to July 2003 Rail Transport Industry)  * Business Process Owner of web-based Freight Booking System.  * Perform cost-benefit analysis of systems and proposed changes.  * Manage various projects for design, development and implementation of IT systems.  * Maintain and administer multiple Oracle Databases (v7 to 9i).  * Monitor and manage multiple UNIX and Windows Oracle servers.  * Implement and Manage eBusiness Gateway (ECXpert) & Document Storage system.  * Provide database support to development teams, testers, and trainers.  * Generate one-off reports as requested by management using Crystal Reports, CorVu and SQL.  * Assist in development of data warehouse on Oracle 9i.  * Manage database security according to company standards.  * Close working relationship with business units and business management. IT Support Team Leader Tricon Restaurants International March 1998 to July 2000 KFC, Taco Bell)  * Resolve IT issues with operations management at all levels.  * Manage team of 9 staff.  * Staff scheduling, training and development.  * Design, implementation and support of MS Access on AS400.  * Produce ad-hoc reports as required using Crystal Reports, MS Access, MS Excel. Education Bachelor of Science in Physics University of Western Sydney 1994 Bachelor of Medicine, Bachelor of Surgery The University of Sydney - Sydney NSW 1988 to 1993 Skills Customer Service, Excel, Strategic Planning Certifications/Licenses Universe/U2 family Database Application Development Certification. Present Additional Information History of bridging Information Systems to Business with innovative and insightful solutions through an understanding of business requirements and IS capabilities, with a focus on the value of data. 21 years' experience as an IT professional in diverse industries and environments.    Universe/U2 family Database Application Development Certification.    DEMONSTRATED SKILLS AND ABILITIES    Information Technology  * IT Manager with experience in diverse environments (small business, Fortune 500, small and large budget, old and new technology) specializing in data services, operations and development environments.  * Analytics software: SAS, Cognos, CorVu, Tableau, MicroStrategy, Oracle Reports, Entrinsik Informer, SSRS & SSAS (Microsoft).  * Experienced in MS T-SQL, Oracle PL/SQL, ANSI compliant native SQL.  * 6 years Database Administration - Oracle, Oracle Applications, MS SQL Server - Install, configure, and manage user accounts and security, backups, memory and disk usage, manage database performance, data migration - "Extract, Transform, Load" (ETL).  * 5 years IT Audit experience in infrastructure, network and applications (Oracle, MS SQL Server, Datacenter, UniVerse, BlackSmith, Navision, Peoplesoft, Windows, Solaris UNIX).  * 1 year Internal Audit at the Director level.  * 8 years IT management experience.  * 8 years eCommerce experience - troubleshooting, coding, development, maintenance, and upgrades, using osCommerce, Magento, and custom applications and modules.  * Develop Control Matrices, Control Activities and Test Plans for SOX 404 IT.  * Documenting systems, processes, training manuals and user guides.  * Website development, management and maintenance (Linux Apache MySQL PHP stack).  * Customer and Staff training and education.  * Excellent all-round knowledge of IT.    Administration and Management Skills  * 11 years management and team lead experience.  * Ability to communicate effectively with all levels of management.  * Consultative approach to effect change.  * Coordination and efficient use of resources.  * Project Management / Service Delivery Management.  * Problem identification, aversion and resolution.    Communication/Interpersonal skills  * Solid focus on obtaining results for customers/end users.  * Ability to determine and respond to organizational requirements.  * Dispute resolution skills.  * Integrity above all.
Security_Analyst Database_Administrator
Sales Consultant (part-time) Sales Consultant (part-time) Seeking a second career as a computer repair technician Omaha, NE • Twenty-plus years administering and working with Oracle and other relational databases in manufacturing, banking, and electric utility companies  • Detail-directed problem solver.  • Proven ability to work with IT staff, business area clients, and external service providers. Authorized to work in the US for any employer Work Experience Sales Consultant (part-time) Office Depot OfficeMax - Omaha, NE February 2019 to Present Assist customers with product selection, operate cash register as needed. Database Administrator Omaha Public Power District - Omaha, NE January 2008 to November 2018 Supported Oracle Customer Care & Billing and PeopleSoft Financials databases (backup/recovery, performance tuning, creating test & development copies of production, upgrades to new releases).    Provided on-call support for production Oracle databases Software Engineering Specialist Omaha Public Power District - Omaha, NE December 1991 to January 2008 Designed and implemented an Oracle database for an internally developed Human Resource Management System.  Database design was developed utilizing Information Engineering principles.     Lead a team of 5 programmer/analysts in the conversion of data from a non- database to an Oracle database Customer Information System. Created and maintained Oracle tables for intermediate data storage during the ETL process    Designed and implemented many Oracle tables and views and wrote numerous PL/SQL and SQL scripts to load and maintain same    TOAD Power User Graduate Research Assistant University of Nebraska - Omaha Telecommunications Center - Omaha, NE January 1990 to December 1991 Developed specifications for the Local Area Network installed in the College of Business. Database Administrator FirsTier Data Services - Omaha, NE January 1989 to November 1989 • Provided DBA support for one business unit  • Monitored and tuned relational databases (Datacom/DB)  • Maintained database security roles and privileges  • Applied database patches and upgrades  • Streamlined database backup and recovery jobs Database Administrator Valmont Industries, Inc - Valley, NE February 1979 to December 1988 • Implemented the company's first relational database environment (Datacom/DB) and developed policies and standards for its use  • Monitored and tuned relational databases, created indexes, re-sized tables, allocated index and data storage areas for optimum efficiency  • Set up, maintained and documented database backup / recovery, and disaster recovery jobs and processes  • Applied database patches and upgrades  • Established and maintained database security roles and privileges  • Supported conversion of non- database application systems to relational databases Computer Programmer Eastern Kentucky Educational Development Corp - Ashland, KY July 1977 to February 1979 • Designed, coded and maintained application software for 33 Eastern Kentucky school districts Education M.B.A. in MIS & Finance University of Nebraska at Omaha - Omaha, NE January 1990 to December 1991 Bachelor's in Psychology Eastern Kentucky University - Richmond, KY August 1973 to May 1977 Skills Oracle Database, Oracle Dba, Computer Repair Certifications/Licenses CompTIA A+ June 2019 to June 2022 Passed the CompTIA A+ 220-901 & 220-902 exams on June 26,2019.
Database_Administrator
System Analyst System Analyst System Analyst - Tech Mahindra (America) Inc Durham, NC * Experience in Machine Learning Methods implementation using Python, MongoDB, Solar Search, web-Scraping methods. Analyze the data quality and interpret the data using ML methods.  * Onsite experience at Baltimore, USA for FADB Support project to requirements collect.  * Experience in Data Migration oracle 11g to 12c using Data pump.  * Experience in Oracle APPs Concurrent Programs, request sets, menu, Values sets and Concurrent Manager Creation. Experience in FND_LOAD.  * Experience in Oracle Edition schemas and Edition views for zero down time for code drop in prod environment. Knowledge on NoSQL and Big Data.  * Performance Tuning of SQL queries using Explain Plan, PL/SQL code tuning by using the advance concept (such as MERGE, MULTI TABLE Insert, External table, Data Pump, PIPE Lined Table Functions, REF CURSOR and BULK COLLECT etc.).  * Experience in Complex Query writing, Performance tuning and PL/SQL Stored procedure, function packages and expectation handling. Experience in SQL Server DB and T-SQL code migration into Oracle DB.  * Experience in scripting Languages i.e. Shell script, Perl script, VB script, Autosys and Crontab Scheduling jobs.  * Experience in Data migration, ETL Process, managing the data and loading data from various external systems. Migration utilities are Oracle SQL*Loader, UTL_FILE, External Table and SSIS.  * Experience in Oracle DBA Activity Installation on AS4 Linux Oracle 10g, Database creation or Schema creation, Roles maintenance, DB Space maintenance and Exp, Imp utility and Database Recovery.  * Experience in SQL Server 2005 T-SQL Procedures, Functions, with Exceptions File Handling in SQL SERVER, Developing SSRS Reports and SSIS  * Experience in VB6.0 Application Programming, Product Frame work Designing and Data model Design and exp in Erwin Data model Tool and expertise in VBA Excel Macro creation.  * Experience in various kinds of Business reports using Oracle reports/VB reports/Tableau/Excel reports/ Hyperion Interactive Reports/Crystal Reports.    Strengths  * Quick adaptability to changing environment.  * Commitment, Accountability & Ownership.  * Skilled at handling multiple tasks simultaneously.  * Ability to work well under pressure.    Project Related Skills  * Requirement/Specification Analysis and Establishing coding standards and guidelines.  * Preparing Screen Layouts and Project Specifications Spec.  * Decisions using good judgment in line with strategy and understands how projects fit into overall development strategy and process. Authorized to work in the US for any employer Work Experience System Analyst Tech Mahindra (America) Inc - Research Triangle Park, NC June 2019 to Present US. Tech Lead Tech Mahindra (America) Inc - Hyderabad, Telangana December 2011 to June 2019 Tech Lead Aditya Birla Minacs Ltd - Bengaluru, Karnataka September 2010 to December 2011 System Analyst Hexaware Technologies Ltd - Chennai, Tamil Nadu August 2007 to September 2010 Database Administrator Mobile one infocom - Hyderabad, Telangana September 2006 to August 2007 Porduction support Engineer AdaniWilmar Limited - Hyderabad, Telangana May 2004 to August 2006 Education Master of Computer Application in Computer Application Madurai Kamaraj University - Madurai, Tamil Nadu B.Com Dr B.R. Ambedkar Open University. Skills Data analysis, Data migration, Database administrator, Data model, Data modeling, Database, Foxpro, Ms sql server, Ms sql server 2005, Sql server, Sql server 2005, Mysql, Oracle, Oracle 10g, Oracle forms, Pl/sql (10+ years), Replication, Sql, Sql queries, Stored procedure, Python (3 years) Additional Information Technical Skills  Databases Oracle 9i & 11g (SQL, PL/SQL), Access, SQL SERVER 2005, FoxPro, MYSQL  Languages Pascal, C, C++, Python3.7  User Interface Visual Basic 6.0, Developer 2000  Reporting Tools D2k Reports, Data Reports and Seagate Crystal reports7.0, Hyperion Interactive Reports 8.5  Source control Visual Source Safe 6.0 and Star Team.  Operating Systems Windows 7 and Red Hat Ent AS4.0  Other Tools Data Modeling Tools (Dezign tool), TOAD, Putty  Script Languages VB script, Perl script and shell script    6. Tech Mahindra (America's) Inc.    Project MDM - Biz Operations  Client Cisco Systems Inc., Sanjose, CA  Environment Oracle R12 Apps Database, - Python, PL/SQL, TOAD, PL/SQL Developer Job and Unix Script  Role Computer System Analyst  Duration Apr '2014 - Jun '2019    Project Profile:    Cisco Data & Analytics org is responsible for providing data and platform services that enables business intelligence and data analytics services to internal users (Sales, Marketing, Supply Chain, etc) and to external partners. Customer Registry today manages the repository for all Company Names and Addresses along with their associated attributes. We maintain many views including the legal hierarchy, sales view, partner view and ERP views.  Contribution:  • Read the data trend, analyze and validate the data and apply the technics to clean up the data.  • Analyze the data trend and train the data to ML to avoid the duplicate data into system.  • Web scraping using Python script and comparing data using python.  • Read manuals, periodicals, and technical reports to improve/stabilize applications that meets user requirements.  • Deployment of Computer Applications, Production Support. • Determine computer software or hardware needed to set up or alter system.  5. Tech Mahindra Limited    Project MDM SAVM- Sales Account View  Client Cisco, USA  Environment Oracle R12 Apps Database, - SQL, PL/SQL, TOAD, PL/SQL Developer, APP's Concurrent Job and Unix Script  Role Project Lead  Duration Apr '2014 - Jun '2019    Project Profile:    FDEV application is based on Sales Account View. The Application is widely used in Sales area of Cisco. The application supports the various sales processes such as Sales account creation and assignment of the accounts, creation of geo boundaries, geo rules, Conflict resolution, Case Management and Super Group Management, Bulk Actions etc. The application is based on Oracle's Trading Community Architecture (TCA, MDM), and Oracle Territory Manager (OTM).The application refers the TCA entities and uses the Customer Registry services to update them.  Sales Account View (SAV) Cisco to accurately exchange information with one another. BIDS is addressing this challenge by driving the adoption of Sales Account View by key organizations across Cisco. Sales Account View is the creation and systematic adoption of a new hierarchy, mapping Sales Account structure to Cisco's Corporate Customer structure. This new hierarchy will enable all of Cisco to align with the Sales view of the end customer. Currently, BIDS's Customer Registry (CR) represents a real worldview of Cisco's customers  Contribution:  • Requirement gathering and discussion with User requirement and FSD review.  • Analyze the data trend and train the data to ML to avoid the duplicate data into system.  • Environment setup and DB refresh copy to stage environment (Working with DBA).  • Designing a Logical Data Model. ( lookup tables design, interface model design, master table and transaction table design history table and archive and purging Model design).  • Parallel process and multithreading.  • Replication data setup to downstream.  • Working with QA team for component testing.  • Data migration from Oracle 11G to Oracle 12C using data pump.  • Oracle Apps Concurrent programs, Menu, request set, groups, values sets. Manager and user creation.  • Code Development using Advance PL/SQL( COLLECTIONS, OBJECTS AND NESTED OBJECTS)  • Writing Packages, procedure, functions and Trace file generation.  • Jobs creating using Oracle DBMS_JOBS and APP's Concurrent Job creation, APP's Profile creation.    Project MDM- Customer Registry(CR)  Client Cisco, USA  Environment Oracle R12 Apps Database, - SQL, PL/SQL, TOAD, PL/SQL Developer, APP's Concurrent Job and Unix Script  Role Technical Lead  Duration June '2013 - Mar'2014    Project Profile:  Customer Registry (CR) is the enterprise-wide repository for Cisco customer data. It serves as the Single Source of Truth (SSOT) that centralizes, de-duplicates, and enriches the customer data, continuously synchronizing with all data sources, to give a single view of the customer and deals with Customers are defined in CR as any external legal entities that buy, sell, use or could potentially use, Cisco products and services. Customer data is collected by different systems in Cisco i.e., Marketing applications, Sales applications (SFDC, e Sales, FDEV), Channels, CPR (Contact registration), Distribution (Point of sale), ERP (bill to, ship to, end customer, install base), Legal (Contract management) etc.  Contribution:  • Oracle CRM and Third party applications implementation  • MDM Org Parties Management Party Cleansing, Enrichment and Validation  • MDM Party service integration with Trillium services  • MDM GRID Data management  • MDM DNB implementation and Territory Management.    Project MDM- Item Foundation  Client Cisco, USA  Environment Oracle R12 Apps Database, - SQL, PL/SQL, TOAD, PL/SQL Developer, APP's Concurrent Job and Unix Script  Role Technical Lead  Duration Dec '11 - May'2013    Project Profile:    The vision of the Item Foundation initiative is to create an end-to-end solution that will provide a Single Source of Truth (SSOT) for all Cisco commerce items. This centralized information hub will integrate the current disparate systems for all current (hardware, software and services) and future business models. The initiative will focus on three key areas:  The Item Foundation vision focuses on business growth by providing the mechanism to assimilate acquisition data and the flexibility to support new business models (i.e. Software Subscription, Service as a Service (SaaS) etc). Item Foundation will enable product marketing groups to quickly introduce new products and services across acquisitions. Leveraging an integrated and centralized information repository will empower business units to develop and monetize new business models.  Contribution:  • Oracle E-Business Suite and OTM  • PIM new attributes implementation( Major Minor, Price list, base price and etc..)  • PIM Bulk upload implementation using PIM standard API cal.  • PIM categories setup and PID attribute setup and attribute replication to Downs steam and upstream. (QTC, C3 ).  • PIM Business key setup and lookup values setup  • Query re-writing, data analysis and moving data into DW.  • Transformation Logic written in PL/SQL, Bulk Updating and writing complex query.    4. Aditya Birla Minacs Ltd    Project SRT  Client Honda Motors, USA  Environment Oracle 11g, - SQL, PL/SQL, TOAD, LYRIS, Unix Script and Appworx.  Role Database Developer  Duration Sep '10 -Dec '11.    Project Profile:  SRT stands for Service Reminder Templates. SRT is the process of sending service reminder emails to the customers of American Honda Motors and Honda Canada Acura. This process involves data setup in the database, synchronizing to Lyris, Modification of Templates, Generating/Verifying Test emails and finally sending out the production emails to the customers through Lyris. The frequency of mailers are Weekly, Monthly, Quarterly (Seasonal), Yearly and On Demand.    Contribution:  • Query re-writing, data analysis and moving data into DW.  • Transformation Logic written in PL/SQL, Bulk Updating and writing complex query.  • Monitoring Appworx jobs and force started jobs.  • Perl script  • XML and HTML template creating through SQL script.  • Unix Shell script.    3. Hexaware Technologies Ltd (India)    Project FADB Support  Client Legg Mason, USA  Environment Oracle 11g, Perl Script, Unix Script and Autosys.  Role Database Developer  Duration May '09 - Aug '10.    Project Profile:  FADB support global Funds and custodian relationship for Legg Mason. Has with custody for funds As a batch process that we get data from around the world. Each one has difference group funds and Majority of the data are loaded between 7:00 PM and mid night. 24/7 - the batches we execute are mostly Perl scripts which access oracle tables, AIX UNIX is the Server.  We have sort of template, that was procedures most of the them get the files and formats the data and stored it into database and SQL Procedures Migrated the various formatted file data and checks the data, it throws error message for example a feed imported with missing data, some of the rejection of data stops loading process where as some of the rejections throws warning messages and loads rest of the data in the feed.    Contribution:  • Data migration using SQL Loader  • Transformation Logic written in PL/SQL, Bulk Updating and writing complex query.  • Monitoring autosys jobs and force started jobs.  • Perl script  • Database Support and DBA Activities  • Unix Shell script.  • Interacting with Client and Offshore coordinator.    Project Verzoenen Reconciliation Tool  Client Northern Trust  Environment Oracle 10g, SQL Server 2005, VB.NET and Star Team  Role Database Developer  Duration Feb '09 -May '09    Project Profile:  Verzoenen Reconciliation (ETL Tool)tool is a one of in-house product of Hexaware Technologies Limited. It performs reconciliation by comparing and matching data between two systems. This tool contains set of predefined parameters/matching rules which identifies discrepancies in the data compared. This tool is customized to include new functionalities like ETL Rule, special character removal, subtotalling of records, missing data calculation, multilevel matching, manual matching and report generation as per Northern Trust business needs.  Contribution:  • Data Migration using SQL Loader Utility,  • Reconciliation reports Developed using Hyperion brio reports.  • Database Designing, Oracle DB Administration and Monitoring  • Requirements and functional document Preparation.  • SQL Query writing, Query tuning, View Creation, PL/SQL Procedures and Function writing  • Test Cases, UTP prepared and Involved in QC Documents Preparation  • SIT and UAT issues fixing and Production Support    Project HRS-Reports  Client BBH  Environment Hyperion 8.5, Oracle 10g and Visual Source Safe  Role Team Member  Duration Dec '08 - Jan 09.    Project Profile:  The Hyperion Reporting Support involves development of reports for the Billing Department of the customer. The reports were developed in Hyperion Brio, which already existed in the legacy system. The output and the functionality of the legacy system are taken as an input for the development in Hyperion.  Contribution:  • Report Development and Testing  • Understanding the client requirements by studying functional document.  • SQL Query writing, Query tuning, View Creation and PL/SQL Packages writing  • Test Cases and UTP prepared  • Code Review & Code Review Check List Prepared  • Involved in QC Documents Preparation  • Involved in the peer testing & integrating Testing  • Reporting to the onsite coordinator about the status of the test activities on a daily basis.  • Attended weekly status meetings and provide detailed status report to the client.    Project OMR-Reports  Client BBH  Environment Hyperion 8.5, Oracle 10g and Visual Source Safe  Role Team Member  Duration Dec '07 - Nov '08.    Project Profile:  Brown Brothers Harriman is the oldest and largest partnership bank in America. The Operations Management Reporting initiative will use key reports as tools to benchmark volume of work, work performed against daily standards, identify units of work held over from the previous shift/processing cycle, and provide insight on individual and group performance throughout the corporate actions processing cycle for Domestic and International Corporate Actions Operations groups.  Contribution:  • Developed Hyperion Interactive reports.  • Test Cases and UTP prepared  • Code Review & Code Review Check List Prepared  • SQL Query writing.  • Involved in QC Documents Preparation  • Involved in the peer testing & integrating Testing    Project Portia - Asset Management Tool  Client Sofaz - Azerbaijan  Environment MS SQL Server 2005, VB6.0, Perl Script  Role Developer  Duration Sep' 07 - Nov'07    Project Profile:  PORTIA is the investment industry's most powerful and comprehensive Portfolio Management System, supporting transaction and positional record keeping, internal and external reporting performance measurement, trade processing and settlement and security master file management.  Contribution:  * Data Migration (Uploaders) and Integration to external applications via Exporters.  * Flat file Comparing using Perl Script.  * Interface designing using VB.  * Portia Importing Prices and varies Transaction and Batch Schedules.  * T-SQL, Function, Procedure, File stream Objects.  * Portia 9.0 installation, configuration and Data Trail Testing and eReports    2. Mobileone Infocom    Project goMobilesales  Client TCL  Environment Oracle 10g PLSQL, Linux Red Heat AS4  Role Database Administrator  Duration Sep' 06 - Aug' 07    Project Profile:  goMobilesales is a product running on Pocket PC, Flexible to connect any database and create orders from the Pocket PC, view stocks on Mobile, Create Service Call and View Service Reports. Which fulfills the complete needs and designed using the powerful design and development suite, helps in selling, marketing of goods, spare parts, service and transaction between outlets? The AUTOMAN is mainly divided into three sub systems, sales management, spare parts and service. All three modules are well integrated with each other. AUTOMAN functions as a complete integrated with stand-alone sub system.  Contribution:  * 10g Installation on Linux and Client Configuration.  * Database Creation, Designing Tables, Table Spaces, Storage Maintenance.  * Synchronization data from Mobile to Oracle Database.  * Reports Writing. Data Migration using SQL Loader and UTL_FILE, Package.  * Backup & Recovery. Database Maintenance.  * Migrated MYSQL Database to Oracle.  * SQL Server Administration  * SAP R/3 4.6C Installation and SAP 2004S Net Weaver Installation.  1. Adani Wilmar Ltd    Project Customized ERP  Client AdaniWilmar Ltd  Environment Oracle 9i PLSQL, Forms 5, Oracle Reports and SQL-Loader  Role Plant Process Implementation  Duration Mar' 05 - Aug' 06    Project Profile:  It is an Oil process & Manufacturing Company Developed Customized ERP, invalid in Plant Process Activities Linked with ERP, based on Commodity Process Recoding Process Requirements (i.e. Raw Material Requirement, pre req material, process time and cost of process) comparing process values with actual parameters. Finally, the report shows cost-effective process.  Contribution:  * Plant Process module implementation.  * D2K Reports Generation, i.e. Financial Reports Balance Sheet, Trail Balance, Trading Account and P/L A/c.  * SQL Queries, Stored Procedure, Functions and Packages.  * Reports Storing into Text format using UTL_FILE.  * Data migrating from FoxPro to 8i and Database installation and maintenance.  Project EAMS  Client AdaniWilmar Ltd  Environment Oracle 9i PLSQL, Oracle Forms 6i, Oracle Reports 6i and SQL-Loader  Role Developer  Duration May'04 -Feb'05    Project Profile:  This project deals with providing Maintenance support for Equipment and Material BOM, Equipment and Material Catalogue and Equipment Tag. It provides the unique identification of Equipment in Any plant in the Organization. It provides the details of unique Bill of Materials under particular Equipment. It acts as an interface, to upload catalogued data into the SAP Plant maintenance Module.  Contributions:  * Creating packages, procedures, Functions and Triggers.  * Front End Forms and Reports Module.  * Bulk Uploading of data through SQL-Loader.  * Table Creation & Payroll Process, Forms Designing.  * User Authorization, Stored Procedures and Report Generation.
Database_Administrator
Field Service Engineer Field Service Engineer Field Service Engineer Tampa, FL Work Experience Field Service Engineer Hill-Rom May 2016 to August 2019 Supported Mid-West Region with extensive travel.  • Ability to work under general supervision with a high degree of technical and organizational competence.  • Ability to function well under pressure and expend effort to meet schedules and deadlines.  • Biomedical Engineering background.  • Used systems that are primarily used in the operating room, so healthcare / surgical setting experience.  • Service robotic medical laboratory analyzers (hematology, chemistry, coagulation, etc. for this mfg. of medical lab instrumentation & reagents. experience servicing robotic based equipment.  • Experience with x-Ray systems particularly mobile fluoroscopy or CT systems.  • Familiarity with FDA product requirements and state regulations.  • Experience with robotics or motion controls.  • Skills in Microsoft Office products as well as ERP and CRM software packages including SAP  and Sales Force.com.  • Highly organized with the ability to be flexible, multi-task and prioritize multiple assignments.  • Strong attention to detail and accuracy. Familiarity with regulatory guidelines and radiation safety.  • Traveled to sites to work as a member of the local team to provide efficient repair / installation support to all accounts within assigned area.  • Perform planned maintenance and escalated break / fix on designated equipment.  • Perform appropriate testing to confirm system functionality according to manufacturer's specifications.  • Support future product integrations by performing upgrades and or configuration updates to existing and future imaging/navigation equipment.  • Assist in development and implementation of training materials as related to job function.  • Lead and participated in product technical repair and clinical using training with domestic, international and 3rd party staff members.  • Assisted building devices in manufacturing as required.    • Liaison between engineering staff and customer base to improve the functionality of the system.  • Provided testing and validation support to the manufacturer's organization, as applicable.  • Assisted in technical support for users of intra-operative imaging system. This will include phone support for users and technical staff.  • Coordinated with staff to develop appropriate test procedures to maintain quality of the devices.  • Utilize the escalation process to resolve customer service delivery issues and conduct root cause analysis that will lead to effective problem solving.  • Created and update process / procedure documentation.  • Ensure full documentation of all assigned complaints, follow-up actions, root cause analysis and final resolution within the complaint tracking system.  • Maintained tools and test equipment properly and ensuring they are calibrated.  • Participated in weekly teleconferences for escalations, post activity recaps, and required training.  • Provide appropriate follow-up communications with internal and external customers to ensure resolution leading to customer satisfaction.  • Have FDA and HIPPA Regulations and Certification Certified in Bio-Med/Healthcare. Network Systems Engineer BNSF May 2008 to 2015 • Network system engineer supporting the Net Sim team consisting of 300 end users locally, supporting 300 pieces of equipment, including servers, PCs, and a diversity of hardware/software and lap tops.  • Support CORYS, a propriety system, hardware and software, and Break-Fix hardware and software  • Maintain and support 5 Dell servers, Windows7 and Windows 10 Active Directory  • Remote desktop support using PC Anywhere and Windows Remote Connection Database Administrator/CSR January 2007 to May 2008 • Responsible for 24/7 support of assigned clients to include Hallmark, Bank of America, AT&T, BNSF, and Liberty Mutual, all within 1-hour response time  • Maintained and supported Unix, Veritas Security, and NetVault (SL500)  • Also provide phone support to end users as well for over the top customer service.  • Worked heavily with nodes and disk arrays (5400 and Legacy Systems)  • Supported Break-Fix hardware and software and performed software patches as needed.  • Windows 7 Administrator/Support. Computer Administrator / Project Manager CISCO SYSTEMS RTP/CA January 2005 to December 2006 for Athens International Airport install.  • Global support of average 30-40 calls per day for approx. 500 end users  • Help configure/resolve any configuration and provide support on an array of windows platforms  • Worked with Cisco 12000,7200,7500,7000,3600,2600 and 2800 series routers as well as Cisco 6500,5500,4500,4000 series modular switches, Cisco 4900,3500,2900 switches, Cisco PIX 515,520 firewalls, Cisco LDIR-430 local director, and Voice gateway/access servers AS5300 and AS5200\Experience troubleshooting Cisco router configurations between client and service provider  • Pre-sales consulting / Network analysis / Hardware upgrade path consultation  • Experience administering Cisco Secure ACS, VPN Devices, VPN software clients  • Monitor system capacity to determine its effect on performance and recommend enhancements to meet new or changing network demands  • Identify and remedy network issues and performance bottlenecks  • Ensure network and IP connectivity of all workstations, application servers, and back-end office infrastructure  • Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services  • Assist in the establishment and monitoring of network performance metrics and ensure uptime service level agreements are met    • Support and contribute to the completion of department goals and objectives  • DNA (Data Base Administrator) with Active Directory Servers and Microsoft Exchange  • Active Directory Support Administrator IT Analyst/Consultant/ Administrator DUKE UNIVERSITY MEDICAL HOSPITAL January 2003 to December 2004 • End user support of Ophthalmology Department personnel, Tier 2, 3 & 4 levels.  • Duties included hardware/software support, troubleshooting and repair functions, including Compaq iPAQ Pocket PC (running Windows CE) and Blackberry Handhelds (using IntelliSync) support.  • Performed server backup functions also supporting Windows XP and 2003.Used Track IT/Heat Ticking Software.  • Performed varied duties, including PC repair, software and hardware upgrades, and accessed computers remotely and supported 700 users.  • Developed extensive knowledge of Microsoft Access database application while working on a project to create various informational reports.  • Gained working knowledge of HIPAA, medical terminology and software applications.  • Current CCNA, certification.  • HEAT/TRACK IT Administrator.  • Novell DNA End user Support, Active Directory Support Microsoft Exchange.  • Lotus Notes Administrator Computer Field Technician/Engineer TRITEK/EDWARD JONES INVESTMENTS February 2000 to January 2003 • Performed varied duties, including a wide range of troubleshooting and repair functions, for on-site computerized recording and measurement equipment.  • Participated as a member of a team of eight in the implementation and testing of the Compaq iPAQ Pocket PC for nationwide company release. Developed working knowledge of Compaq  IPAQ Pocket PC running on Windows CE. The team included members from Dell, Xerox, and Hewlett Packard. The project included the setup & support of a wireless connection to an Exchange server, for remote access and testing email parameters.  • Developed and implemented a batch file program that automated the process of calling and poling data from failed data recorders, saving hundreds of hours normally spent manually retrieving the data.  • Completed at least two more service orders daily than other staff technicians.  • Provided customer service support for 30 sites located in a 100-mile radius.  • Created a PowerPoint presentation to train new employees on the applications features, including animation and automation of a slide show presentation;  • Performed installation, maintenance, troubleshooting, and repair services for NT systems, networks, fax machines, copiers, and Hughes Satellite Uplinks and Frame Relay Support, Track-IT Soft as well as Windows XP and 2003.HEAT Administrator/TRACK IT Administrator. Field Engineer BELL ATLANTIC March 1999 to February 2000 • Installed and repaired phone systems and channel banks.  • Trained new employees in telephone technology, including T-1, T-3, ADTRAN 6000, T-bird, and DSL. Field Systems Engineer LANIER WORLDWIDE June 1997 to March 1999 Provided training on office equipment usage and maintenance, as well as installation, programming, troubleshooting and repair services. Field Technician BELLSOUTH March 1994 to June 1997 • Installed, repaired, and maintained mainboard and switchboards, Frame Relay  • Installed and repaired phone systems and channel banks.  • Trained new employees in telephone technology, including T-1, T-3, ADTRAN 6000, T-bird, and DSL/ISDN. Education Masters in Computer Science in Computer Science St. John's University - Queens, NY 1994 Skills Microsoft Word, Electrical, Word, Maintenance, Autocad Certifications/Licenses Driver's License
Systems_Administrator Network_Administrator Database_Administrator Project_manager
Database and Systems Administrator Database and Systems Administrator Database and Systems Administrator - Spinners and Spinners Ltd US To have a successful career by making positive contribution to the organization through my experience, knowledge, skills and personal commitment and to continuously strive for professional excellence and personal growth.  MY STRENGTH  - Outstanding leadership qualities with strong interpersonal skills.  - Proven ability to work under pressure and multicultural environment.  - Self-Motivated and able to work independently as well as in a team.  - Willingness to learn new skill and meet with new challenges. Work Experience Database and Systems Administrator Spinners and Spinners Ltd - Nairobi, KE February 2010 to Present Manufacturing Company)  JOB PROFILE  ? System Administration  • Configuration and administration of Windows Server 2019, Window2016 and Windows Server 2012.  • Configuration and administration of AD DC, DHCP and Hyper-V virtualization, Group Policies.  • Administration of Enterprise Antivirus (Symantec Endpoint Protection)  • Office 365 Administration including User Accounts and licensing, Exchange Server and SharePoint  • Management of centralized workstations including Cyberoam/Sophos firewall, Exclaimer Email Signature Manager Office 365 version, Help desk system, Synology Disk Station Management for real time backup and data sync.  • Implementation and administration of Business Systems including Hansa World ERP system, Ivend Retail POS system, digital scale management system.  • Design and development of in-house applications.  • Documentation of technical operations and user manuals as well as conducting end user trainings.    ? Database Administration  • Ensuring availability, integrity and security of the enterprise storage infrastructure. Project Management Network and Hardware Administration 2014 to 2016 • MSSQL Server 2014 and 2016 and MySQL database administration.  • Proper capacity planning for the server machines.  • Ensuring that storage, archiving, back-up and recovery procedures are functioning correctly and that disaster recovery plans are in place.  ? Network and Hardware Administration  • Install and configure WAP and LAN/WAN devices, laptops and desktops.  • Analyze and resolve technical problems for the established networks.  • Managing hardware firewall for internet access and other network activities.  • Managing the allocation of IP addresses to the network devices such as CCTV, WAP, printers and scanners.  • Ensuring integrity and network security.  ? End user support.  • Analyze and resolve technical problems for end users in person as well as through delegation and follow ups to other IT technicians working under my leadership.  • Establishing an efficient support system for emergency contingencies.  • Giving remote desktop user support on both LAN and WAN.  • Conducting user trainings though in-house training programs for both fundamental and advance users.  • Using Spiceworks Helpdesk System for support and inventory management of computers, peripherals and network devices.  • Planning and implementing preventive maintenance, license and warranties for the computers, peripherals and network devices.  • Delegating and managing services given for emergency system crash and data recovery in case of data lose.  • Using centrally managed Antivirus to control virus attacks and to apply device and application control policies.  ? Project Management.  • Project master of various projects include but not limited to ERP System, POS system implementation, CCTV and Motor vehicle tracking systems, e-commerce site and corporate website.  • Liaising with external partners to deliver to the expected standards.  • Using Scrum framework of project management I have been able to successfully delegate and managing a team of 5 IT personnel. Programmer, and Technical Support World Net ICT Centre - Nairobi, KE March 2009 to February 2010 ICT consultants)  JOB PROFILE  ? Technical support  Fully participated in the implementation of ICT policy for Numerical Machining Complex Ltd. Nairobi, providing a wide range of IT solutions that includes:  ? Software Development  • Website design and development.  • Developing customized softwares and modification of existing source codes.  • Documentation of technical and user manuals. Technical Support Saisun Group of Companies May 2008 to October 2008 India  JOB PROFILE  ? Computer Hardware maintenance and networking.  ? Software installation and end user support Education Post Graduate Diploma in Web Technology in Web Technology Institute of Info Technology 2008 Bachelor of Science in Computer Science Rani Durgavati University - Rani, Rajasthan 2008 Certificate of Secondary Education in Secondary Education Kanga High School 2001 Skills MS ACCESS, MYSQL, NETWORKING, C#, HTML, DBA, Sql Dba, Sql Server, Sql Database, Oracle Dba, Oracle Database Certifications/Licenses Driver's License Assessments Data Analysis — Highly Proficient July 2019 Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: https://share.indeedassessments.com/share_assignment/ufcpa-tw3piawruo Spreadsheets with Microsoft Excel — Highly Proficient August 2019 Measures a candidate’s Microsoft Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals. Full results: https://share.indeedassessments.com/share_assignment/7lguaus-r2dvq1hl Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Database_Administrator Systems_Administrator
SQL/ASP.net Developer/DBA SQL/ASP.net Developer/DBA Senior Software Engineer- HEALTH FIRST, INC Viera, FL To pursue a professional career leading and directing the development of Business Intelligence. Authorized to work in the US for any employer Work Experience SQL/ASP.net Developer/DBA HEALTH FIRST, INC - Melbourne, FL June 1999 to Present Developed, managed and maintained SQL Server relational and multidimensional  databases for the entire organization.  • Database manager; database backups, restores, security, ETL, batch loads, DTS, SSIS packages,  jobs, indexing, profiler, logins and other database maintenance.  • Developed, managed and maintained a SQL Server driven Executive Information System for the organization.  • Developed SQL Server databases, stored procedures, views utilized by the web applications.  • Responsible for over 70 relational and 15 OLAP cube databases which supply operation analysis to the Executive Staff.  • Installed and upgraded SQL Server 2000, 2008 R2, 2012.  • Developed, maintained and created ASP.NET(comprising of Pivots and drill downs),  web applications for the organization.  • Project manager of the various systems and the databases.  • Developed Web applications that displayed various graphs with drill down capabilities.  • Developed a security application that is role based, utilizing SQL server database .net, session and cookies.  • Developed OLAP multidimensional (cube) databases with SQL Server BI (BIDS and SSAS)  accessed via the ASP.NET web pages for the executives. MIS Database Developer SEMINOLE COUNTY GOVERNMENT - Sanford, FL August 1998 to June 1999 Developed a Visual Basic application for the Seminole County Government Budget to be  used throughout the county by all the employees to input their budget.  • Developed a Microsoft Access relational database to store the data from the Seminole  County Government Budget application.  • Created Visual Basic code, SQL statements, forms and reports in Access, Monarch and Crystal  Reports for the Seminole County Government Annual Budget, revenue and quarterly reports.  • Automated the quarterly reporting process through the use of macros and Monarch.  • Developed an Access database migrating from the current AS/400 budgeting system. MIS Administrator HARRIS CORPORATION - Melbourne, FL February 1997 to August 1998 Developed a Microsoft Access relational database which was used for activity based time  keeping.  • Created SQL's and wrote reports in Powerbuilder linking Financial Reports and time  keeping databases to automate the organizations cost accounting system.  • Presented monthly Telecommunication issues to upper management at Program Review.  • Handled the budgeting, writing and development of proposals.  • Developed and implemented the Activity Based Costing project.  • Supervised employees and gave performance evaluations.  • Determined and managed the rates, employees and other various tables in the Access  database.  • Directed process improvement efforts through with various departmental managers.  • Interfaced with Telecommunication carriers and supported contract negotiations. Analyst SUNTRUST BANKS, INC - Atlanta, GA May 1995 to February 1997 Education Master of Business Administration in Specialization UNIVERSITY OF CENTRAL FLORIDA - Orlando, FL August 2000 Bachelor of Science in Business Administration UNIVERSITY OF CENTRAL FLORIDA - Orlando, FL August 1994 Additional Information QUALIFICATIONS Project management; ability to coordinate and organize simultaneous projects. Ability to coordinate  various projects utilizing employee skills at all levels efficiently.  Supervision, employee training, evaluation, & total quality management.  Developed databases, web applications and applications utilizing SQL Sever, stored procedures,  views, ASP.NET Web Matrix, ASP, ASP.NET, Visual Studio .NET, OLAP, Macromedia  Dreamweaver, ColdFusion, Access, Essbase, Visual Basic, Java Script, Applets, animated  GIF's, HTML.
Database_Administrator
Vice President of Information Technology Vice President of Information Technology North Bethesda, MD Highly Accomplished Business Solutions and Information Technology Executive with 13+ years’ experience aligning technology strategy with business needs to drive growth across multiple industries. Diligent technology strategist with successful track record of leading multimillion-dollar projects in transformative environments. Detail oriented project manager with expertise in managing communications, cost, staff, change, scope, and risk associated with projects and programs. Skilled at identifying inefficiencies and orchestrating cost-effective solutions that create immediate and sustainable improvements. Experienced team-leader with ability to communicate business process with IT, Operations and Finance. Dynamic team leader who fosters collaborative workplace environments and inspires trust and confidence at all organizational levels. Authorized to work in the US for any employer Work Experience Vice President of Information Technology AUI Fine Foods - Gaithersburg, MD June 2013 to Present Responsibilities  Lead the IT department in identifying and meeting the technology needs of the company by having a profound understanding of both what the business needs as well as the latest developments in technology. Implement IT projects in conformance to long-range plans. This included application development done both internally and through vendors, leveraging existing systems by configuring and rolling out new modules and acquiring technology when necessary. Perform operational and strategic IT planning while meeting budgeting and timeline considerations. Manage the selection, purchase, and installation of information technology hardware, software, and related services and negotiate purchase agreements. Develop and Manage IT Operating and capital budgets. Provide coaching and leadership to IT staff to ensure on-time and accurate completion of assigned responsibilities. Manage operations mainly but not exclusively associated with IT. Manage IT infrastructure processing over 150,000 sales transactions a year, multiple site to site VPN tunnels connecting disparate physical locations, over 150 employees, more than half of whom needed to connect through point to site VPN, application, identity, database and connectivity servers hosted in the cloud. Manage over 20 major vendors and over 70 active vendors to support the business 13 hours a day, 5 days a week, while managing the critical IT infrastructure during non-business hours with a lean IT team.     Accomplishments  Rolled out CRM mobile to salespeople in the field with a 99% adoption rate; updated e-commerce website with best in class order processing; developed and launched ChefWeb (www.auifinefoods.com/ChefWeb) – a one of a kind recipe solutions tool; automated complete order processing cycle through seamless integration between web platform, CRM, ERP and WMS systems; implemented business processes to reduce costs & improve efficiencies. Deployed iPads through Apple’s Mobility Management program. Implemented a VOIP phone system for the call center with redundancies across multiple sites. Implemented an annual cyber security audit process with multiple internal tests and yearly external audits. Implemented a 5-year cycle plan to address hardware and software upgrades.  -      Maintained System Uptime over 99.25%  -      Reduced freight out expenses by 30%  -      Reduced open AR by 35%  -      CRM Adoption Rate by Sales Reps over 95%  -      Achieved and maintained PCI compliance Senior Business Consultant Internet eBusiness Solutions - Weston, FL February 2004 to June 2013 Manage complex software implementation projects. Coordinate and monitor project teams as required for the planning, development, testing, and implementation phases to complete projects in a timely manner within budget controls and defined quality standards. Conduct business needs assessments and provide communications regarding project status to appropriate parties throughout the lifecycle of each project. Debug complex application problems and produce quality software documentation, requirements specifications, design documents, and unit test plans. Coordinate user training and develop financial and management reports. Implemented solutions for 65+ customers during tenure.   • Achieved $4.4M+ in revenues during eight year tenure through innovative consulting and project management.   • 99% success rate in ERP implementations.  Major Projects Include:   Hand Innovations   Managed development team of five to twelve skilled professionals in design and implementation of a Consignment Inventory System for integration with Microsoft Dynamics GP’s Sales Order Processing System. Gathered extensive business needs requirements and designed new system based on user input and business decisions. Tested and refined applications to simplify operations. Promoted incorporation of technology and sound business rules to improve efficiency and profitability. Solutions added significantly to company’s value at time of purchase by DePuy Orthopedics of the Johnson & Johnson Corporation.   • Solution suite successfully handled a $45M+ growth in business over the span of 18 months.   Columbus Networks  Developed billing system built on top of the Microsoft Dynamics GP Invoicing module that incorporated means to distribute revenue among various subsidiaries of the company operating in multiple countries based on investment levels. Created features to track individual contracts and invoice customers automatically, increasing efficiency and significantly reducing waste in billing procedures. Integrated billing system into multiple systems containing the telecom CDR’s. System automatically invoiced customers based on the CDR files and customer’s billing frequency. Coordinated all steps in solution lifecycle, from needs assessments and application design to project development and documentation.   • Reduced billing costs by 70% and billing errors by 45%  Prestige Cruise Holdings  Implemented Microsoft Dynamics GP for three major cruise companies operating under the Prestige Cruise Holdings Company and interfaced multiple marine and purchasing systems with the GP Financial system. Involved in entire solutions lifecycle, from project planning and customization design to data migration and end-user training/support. Customizations included advanced AP approvals and redesigned purchasing system that allowed GP to work with MXP, AMOS, and other marine purchasing systems. Database Administrator (DBA) Sonoma Pacific Company - Memphis, TN June 2002 to February 2004 Monitored and managed database backups, logs, and journals for leading pallet and Container Company. Installed and upgraded database software while restoring and recovering data as required to maintain smooth operations. Preserved database availability and integrity through multiple access schemes. Facilitated sharing of common data by overseeing proper key and index management and data dictionary maintenance. Regularly addressed a variety of database integration issues, including migration between disparate databases. Customized software for different client needs using Dexterity, VBA programming, and e-connect. Implemented different ERP modules including banking, inventory and accounts Receivable. Provided ERP training in all core modules for in-house users and outside clients. Education Master's in Business University of Florida - City of Sunrise, FL July 2011 to July 2013 Master of Science in Electrical Engineering University of Memphis - Memphis, TN August 1999 to February 2002 Skills Microsoft Dynamics CRM (10+ years), Microsoft Dynamics GP (10+ years), SQL (10+ years), Strategic Planning (4 years), Information Security (5 years), Cloud Computing (6 years), IT Management (7 years), Process Improvement (10+ years), It Service Management (5 years), Strategic Planning (6 years) Certifications/Licenses ITIL v3 Foundation Certified April 2017 to Present CISM June 2019 to June 2023 Microsoft Azure Architect Technologies June 2019 to Present
Database_Administrator
Database Administrator Database Administrator Database Administrator - Cambridge Technologies • Having 4 yrs Experience on Oracle Database Administration.  • Hands on experience on monitoring Databases.  • Good experience in Space management, User management.  • Having expert knowledge in Configuring and maintaining RMAN.  • Committed team player with excellent customer orientation.  • Installation, upgradation, configuration of Oracle cluster, grid, database  • Experienced in applying patches including Patchsets and CPU/PSU, One-Off patches on Standalone, RAC and Standby Databases using Universal Installer and OPatch Utility  • Experienced in Migrating databases from file systems to ASM  • Creation of ASM Disk & Diskgroups and Maintaining Oracle ASM instance  • Experienced in configuring Disaster Recovery Site for single instance and RAC databases  • Monitoring concurrent requests, setting up trace and troubleshooting.  • Creating users and assigning privileges.  • Implementation of logical backup, hot backup and RMAN backup policies.  • Good knowledge on Data Guard, RAC  • Proficient in Database Administration activities such as Patches, Cloning, Backup and Recovery, Performance Tuning and documentation  • Experience with RMAN, Export, Data pump, Import.  • Maintaining Archive logs and their spaces for routine administration alert and trace monitoring.  • Committed team player with excellent customer orientation.  • Outstanding logical & problem resolving skills.  • Proficient in UNIX/Linux Operating systems.  • Quick adaptability to new technologies & Zeal to improve technical skills.  • Provided 24X7 on call support. Work Experience Database Administrator Cambridge Technologies - New York, NY November 2011 to Present Duration: Nov, 2011 - Till now  Environment: Linux, HP-UNIX, Oracle 9i/10g/11g    Description:  Cambridge Technology Enterprises (CTE) is a global business and technology services company. Recognized as a thought leader and innovator of enterprise transformation and modernization services, provide clients with a compelling competitive advantage.    Responsibilities:  • Supporting Production, Development and RAC databases in 24x7 Environments.  • Applying CPU/PSU patches and Upgrading Patches.  • Refresh of development/test/QA databases from production backup.  • Rebuilding standby database using production backup and making sure DR and PROD are in sync after change.  • Periodically monitoring Problem management queue and working on problem tickets or sharing across team members.  • Monitoring and managing ASM Disk & Diskgroups, Oracle ASM instance  • Configuring TAF policy, relocating services, creating services, managing services on RAC Databases.  • Proactively Monitoring alerts, assigning to right queues, Resolving in time based on SLA.  • Responding quickly to severity/priority issues and pages/bridge calls and providing timely resolution on bridge calls without impacting SLA of problem ticket.  • Monitoring Tivoli Backups and alerts.  • Reorganization Indexes and tablespaces.  • Inspecting the File System usage including archive FS.  • Tuning by Statspack collecting various Snapshots statistics and differentiating.  • Monitoring Alert log files to know types of bottlenecks recorded during the day if any, and rising to counter them.  • Cloning and managing Duplicate/Standby on databases using Rman.  • Will Maintain 100% Change management complete successful.  • Recovering the databases using RMAN.  • Creating Performance Reports using AWR and ADDM.  • Tuning SQLs using Explain Plan and TKProf, AMM.  • Data Refresh using Advance 10g/11g Datapump with greater Performance.    Project #1 Junior DBA Ness Technologies August 2010 to November 2011 Environment: Linux, Oracle 10g/11g    Description:  Ness Technologies is a global provider of IT services and solutions with expertise in software engineering, system integration, application development, consulting and more.    Responsibilities:  • Installing, Configuring, Managing Databases in 10g and 11g Databases.  • Applying CPU Patches with Opatch tool every Quarter supported by Oracle.  • Upgrading Patches from 10.2.0.1.0 to 10.2.0.3.0. 11.2.0.4.0  • Managing User Control, Roles and limiting resources by Profiles.  • Crontab scripts scheduled for Rman backup, Analyzing Tables and validating.  • Manage and maintain various databases and monitor database performance.  • Inspecting the File System usage including archive/backup FS.  • Reorganization Indexes and tablespaces.  • Tuning by Statspack collecting various Snapshots statistics and differentiating.  • Monitoring Alert log files to know types of bottlenecks recorded during the day if any, and rising to counter them.  • Refreshing the database using export backups from prod database to Dev /Test Databases to fix module issues. Education Bachelor of Technology in Electronics & Communication Engineering JNTU Additional Information Technical Skill:    Database: Oracle 9i/10g/11g Database Administration, RAC  Operating System: Windows 2008, Unix/Linux, AIX, Solaris  Programming Language:: SQL, C++.    Project #2  Organization: Cambridge Technologies  Client: Colonial insurance, Bank of New York, Summit Energy, Sprint  Role: Database Administrator  Duration: Nov, 2011 - Till now  Environment: Linux, HP-UNIX, Oracle 9i/10g/11g    Description:  Cambridge Technology Enterprises (CTE) is a global business and technology services company. Recognized as a thought leader and innovator of enterprise transformation and modernization services, provide clients with a compelling competitive advantage.    Responsibilities:    • Supporting Production, Development and RAC databases in 24x7 Environments.  • Applying CPU/PSU patches and Upgrading Patches.  • Refresh of development/test/QA databases from production backup.  • Rebuilding standby database using production backup and making sure DR and PROD are in sync after change.  • Periodically monitoring Problem management queue and working on problem tickets or sharing across team members.  • Monitoring and managing ASM Disk & Diskgroups, Oracle ASM instance  • Configuring TAF policy, relocating services, creating services, managing services on RAC Databases.  • Proactively Monitoring alerts, assigning to right queues, Resolving in time based on SLA.  • Responding quickly to severity/priority issues and pages/bridge calls and providing timely resolution on bridge calls without impacting SLA of problem ticket.  • Monitoring Tivoli Backups and alerts.  • Reorganization Indexes and tablespaces.  • Inspecting the File System usage including archive FS.  • Tuning by Statspack collecting various Snapshots statistics and differentiating.  • Monitoring Alert log files to know types of bottlenecks recorded during the day if any, and rising to counter them.  • Cloning and managing Duplicate/Standby on databases using Rman.  • Will Maintain 100% Change management complete successful.  • Recovering the databases using RMAN.  • Creating Performance Reports using AWR and ADDM.  • Tuning SQLs using Explain Plan and TKProf, AMM.  • Data Refresh using Advance 10g/11g Datapump with greater Performance.    Project #1  Organization: Ness Technologies  Client: Menzis, Societe Generale, Softek, Visa, Brocade, Pearson  Role: Junior DBA  Duration: Aug. 2010 to Nov. 2011  Environment: Linux, Oracle 10g/11g    Description:    Ness Technologies is a global provider of IT services and solutions with expertise in software engineering, system integration, application development, consulting and more.    Responsibilities:  • Installing, Configuring, Managing Databases in 10g and 11g Databases.  • Applying CPU Patches with Opatch tool every Quarter supported by Oracle.  • Upgrading Patches from 10.2.0.1.0 to 10.2.0.3.0. 11.2.0.4.0  • Managing User Control, Roles and limiting resources by Profiles.  • Crontab scripts scheduled for Rman backup, Analyzing Tables and validating.  • Manage and maintain various databases and monitor database performance.  • Inspecting the File System usage including archive/backup FS.  • Reorganization Indexes and tablespaces.  • Tuning by Statspack collecting various Snapshots statistics and differentiating.  • Monitoring Alert log files to know types of bottlenecks recorded during the day if any, and rising to counter them.  • Refreshing the database using export backups from prod database to Dev /Test Databases to fix module issues.
Database_Administrator
Test Engineer Test Engineer Test Engineer - TAD PGS Inc Heath, OH Authorized to work in the US for any employer Work Experience Test Engineer TAD PGS Inc - Heath, OH December 2017 to Present • Develop test plans for aircraft and weapon systems.    • Work as an embedded engineer with Boeing on preventive maintenance studies for weapon systems.    • Develop custom interface test adaptors for various test applications.    • Write reports to detail results and findings of test and studies.    • Write functional instruction for technicians to preform technical process. Owner Operator ADA Systems - Heath, OH 2004 to 2017 Established a commercial electronics repair company specializing in industrial control  systems.    • Troubleshoot various electronic systems and sub-assemblies. Conduct system test in- tegration of multiple systems to accomplish repair, calibration and modification of various  programable control systems.    • Managed a team of commercial technicians and installers to ensure team goals were  met. Equipment Specialist Newark Air Force Base - CAL, MET, AF 2003 to 2004 GS-1670-11    • Prepared contract documents to facilitate the purchase of precision electronic standards  for the measurement labs. Acquired permission from equipment companies for the Air  Force to electronically duplicate equipment operation and repair manuals. Engineer Material and Practices Lab Boeing Guidance Repair Center - Heath, OH 2000 to 2002 Administrated Electrostatic Discharge Control program at Boeing Guidance Repair Cen- ter based on Air Force technical order standards. Purchased devices and materials to  comply with standards.    • Authored specialty manuals, functional instructions and desk instructions for the ESD  program.    • Performed postmortem analysis on components from various weapon systems. Wrote  and entered reports and other data into Lotus Notes collaborations.    • Designed, fabricated, built and analyzed test systems, materials, components, software  and methodologies. Coordinated test requirements, determined test methods and capa- bilities. Conducted system test preparations by guiding system integration, fabrication,  modification, setup, checkout and teardown. Collaborated with fellow engineers to detect  trends, associations, and determine cause and affect relationships resulting in compo- nent failures.    • Designed and fabricated custom test equipment and systems. Performed test article  configuration control. Conducted complex tests, analyzed data and documented results.  Participated in test readiness reviews. Identified and resolved test anomalies to meet the requirements of Air Force and Boeing Systems.    • Repaired various laboratory equipment used in the Boeing Engineering Lab using fault  isolation and preventive maintenance. Modified and retrofitted systems to update with modern computers to improve performance. Coordinated test laboratory activities, main-  tenance and repairs. Assisted government agencies and safety and hazardous materials  teams in the event of emergencies. Coached and trained other lab personnel. Work un- der minimal direction.    • Troubleshot and resolved complex laboratory and test-related problems.    • Supported testing of guidance, navigation and control air vehicle equipment to resolve  laboratory and test-related problems. Database Administrator Boeing Guidance Repair Center - Heath, OH 1996 to 2002 • Maintained database of configuration and repair data of multiple systems.    • Processed field failure data.    • Plotted, analyzed, and converted Boeing aircraft repair data to transmit to Air Force.    • Managed CPI Team (Continuous Product Improvement). Tracked error rates and created  PowerPoint presentation with graphed metrics. to present to the Boeing Guidance Re- pair Center Director and his management team.    • Authored specialty manuals, functional instructions for the REMIS program. Education Advanced Cruise Missile School - Newark, OH Skills EXCEL, MICROSOFT OFFICE, OUTLOOK, POWERPOINT, WORD, MAC (10+ years), MAC OS, Project Management
Database_Administrator
Sr. DBA/BI Architect/Data Warehouse Architect Sr. DBA/BI Architect/Data Warehouse Architect Sr. DBA/BI Architect/Data Warehouse Architect - Loyalty Lane, Inc Atlanta, GA Work Experience Sr. DBA/BI Architect/Data Warehouse Architect Loyalty Lane, Inc - Atlanta, GA November 2016 to Present • Data Modeling: Create relational database for retail raw data. Physical design with primary key and foreign key. Design DataWarehouse with Fact tables and Dimensional tables.  • BI Architect: Design application interface to meet business requirement, and build co-related query to reflect the action between the application and human being.  • ETL Process: Build ETL included TSQL, PLSQL, and SSIS package to transfer large size of data from MySQL, Excel , and CSV file to MS SQL, with Slowly Change function.  • DataWarehouse: Design star schema for cubes. Create cube with SSAS.  • Data Analysis: Design high level SSRS report by CTE and MDX. Create Excel Pivot table by pulling data from cube with Power BI, Pivot Query.  • Administration: Database backup and restore, SQL server agent and jobs execution plan. Database security control. System performance with index, partition and environment clean. Set up Cloud environment with Window Azure. Running the special query against Hadoop. Sr. SQL DBA/Developer Avery Partner Inc - Atlanta, GA April 2015 to October 2016 • Data Modeling: Collected data from different sources. Reorganized and consolidated data in a cloud environment with Azure.  • Administration: backup and restore. Cleaning up transaction log, removing duplicate and checking accuracy on data.  • Data Report: Complicated scripts with CTE, Stored Procedure and functions. Big data running performance. Database Administrator Lockheed Martin Corporation - Atlanta, GA February 2014 to March 2015 • Data Replication: Setup data publisher and subscriber to disturber data between environments.  • Administration: Database application maintaining; data import and deleting.  • Dashboard and Report: CTE for complicated data join and Hierarchical relation to dig in. Database Administrator The Goal, Inc - Radford, VA February 2013 to February 2014 • Administration: Transparent Data Encryption (TDE). Back up and restore encrypted data files to different SQL Servers. Troubleshooting database issues and clean database to optimize database performance for large size of database.  • Support: Suggest the technical teams to use right tools to find the SAN related database issue.  Provide professional option to configure SQL Server failover cluster environment and installation with SQL 2008 R2 and SQL 2012. Senior SQL DBA Research Analysis and Maintenance, Inc - Fort Leavenworth, KS October 2012 to December 2012 • Administration: Tuning SQL server hardware resources and programming coding. Optimal database and application performance with MS SQL Server 2008 R2.  • Support: Troubleshooting database issues for large application. Apply complicated business rules  by serial stored procedures and functions. Database Engineer ( Database Manager on project) BAE Systems - Fort Leavenworth, KS October 2011 to September 2012 • Architecture: Design entire decision support system with Microsoft technology. Setting and apply technique standard on each develop ing phase. Provide project doable presentation.  • Modeling: Data architecture for Cloud Database. Logical and physical modeling on data which can be process by SSAS.  • Database Development: TSQL, ETL process (SSIS), SSRS. Full-text search with index. Data analysis with cube, matrix as a BI role.  • Programming: Full-text search with index service. Setting developing and programming environment to generate system metadata. Build document searching application by Microsoft Reporting Services.  • Server Administration: Perform job function for Data Center Administration; Maintain Cluster environment; Server tune up to enhance system performance with MS SQL Server 2008 R2. Senior SQL DBA/Architect/BI SWBC - San Antonio, TX July 2011 to October 2011 • Data Modeling: Datawarehouse architecture with star schema for building cube, matrix.  • Systems Design: SQL server architecture with SAN and RAID 5 for stage, product, develop and testing environments.  • Production DBA: Database security, data performance, data replication with MS SQL Server 2008 R2. Perform database disaster recovery by back up and restore. Senior SQL DBA Humana Military - Louisville, KY February 2011 to June 2011 • Data Mining: DB2, Oracle, and SQL server environments. ETL process with SSIS, Informatics.  • Migration: Convert DTS packages to SSIS packages with MS SQL Server 2000 and 2008 R2.  • Development: Design new SSIS packages to implement the business solutions.  • Normalization: Complicated query for mainframe database clean.  • Consulting: Technique opinion on SQL server installation, administration, and standards on database developments. Database Engineer/BI Developer Thermopylae Sciences and Technology - Arlington, VA October 2009 to December 2010 • Database Model: Participation in designing related database architecture. Dataflow diagram and data query with Oracle.  • Reporting: PLSQL. RDL, XML for complicated finance report design. Setting security environment for report server.  • Data Analyze: Finding the best solution to present and analysis the finance information and business mode to clients.  • Ad Hoc Report: Build ad hoc report models. Training user for build report.  • Documentation: Writing business document for project implementation. SQL DBA/BI Developer Apex Systems - Sierra Vista, AZ April 2009 to October 2009 • ETL process: Create and modify SSIS packages to convert and transfer data from outside of MS SQL server 2008 R2 with Cursor and configuration file.  • Data modeling: Dataflow diagram for data logical modeling. Snowflake schema  • Replication: Data copy distributed by transaction log from developing environment to testing environment. Perform database disaster recovery by back up and restore.  • Reporting: Stored Procedures. TSQL. RDL, XML for customizes report design.  • Data Analyze: Create cubes and dimensions with SSAS. SQL DBA/Developer Tech Strategy - Washington, DC July 2008 to March 2009 • Reporting: Stored Procedures. TSQL. RDL, XML for customizes report design. Administration for MS Reporting Services. Enhance existing reports. SSAS.  • Database: SQL 2005/2008. SSIS. Design query to apply complicated business rule and data calculation by stored procedure. Temp Table. Data Warehouse. Data converting and clean up.  • Analyze: Finance data analysis to meet business management's requirements on report's design. SQL DBA/Data Warehouse Programmer Avery Partners - Atlanta, GA February 2008 to July 2008 • Reporting: Online report with TSQL, Stored Procedures, MS Reporting Service (SSRS)  • Database: Data transmission by SSIS. Data Market. Data analyze with cube (SSAS).  • Achievement: Provide consolation to management on solution, software, and equipment. ASP.NET Developer/DBA Lincoln, NE May 2007 to December 2007 • Program:.NET Framework3.0, CSS. UI design with Multi. Column lay out. User Controls and N'sides control. Data linking with X path in XML Web Service. Ajax, Silverlight.  • Platform: Visual Studio 2005, Source Safe, XML Web Service and SQL/DB2 environment.  • Database: DB2, SQL 2005. SSIS, TSQL, database maintenance for software design purpose. SQL DBA/Data Warehouse Developer METASYS - Atlanta, GA May 2006 to April 2007 BI  • ETL Process: Data transmission between DB2 and SQL servers by DTS, SSIS.  • Data Warehouse: Design OLAP to apply business rule and data calculation.  • Database: Database improvement with index turning, denormalization. Database performances by NT monitor, SQL profiler. Temp Table.  • Analyze: Finance data analysis with (SSAS), Cognos.  • Upgrading: Data server's upgrading from SQL 2000 to SQL 2005. Data applications merge.  • Achievement: Successful to build the critical component for a 1 million project which was tried by other groups. Education MCDBA WIA program of Georgia State - Atlanta, GA 2004 to 2005 Information Systems Kennesaw State University - Atlanta, GA 1999 to 2000 Computer Sciences City University of New York - New York, NY 1988 to 1993 BA in Law Jiangxi University - Nanchang, CN 1983 to 1987 Skills SQL SERVER (5 years), SQL (9 years), ETL (4 years), DATA WAREHOUSE (3 years), SSRS (3 years) Additional Information TECHNICAL EXPERTISE    • SQL Server • PLSQL • Stored Procedures  • Dada Modeling • Data Warehouse • ETL  • SSAS • SSIS • Replication  • TSQL • SSRS • .Net 3.0  • Metadata • Data Mart • TDE  • Normalization • Data Performance • Cube  • Oracle • Full-text search • OLAP  • Failover Cluster • MDX • ADO    OTHER SKILLS    • Effective written and oral communication skills. (English and Chinese).  • Team player with good inter-personal skills. ? Fast learner
Database_Administrator
Tier 3 SQL server DBA Tier 3 SQL server DBA 3 Sr - Datavail Corporation Westminster, CO Looking for a challenging role in a reputable organization to utilize my technical, database, and  management skills for the growth of the organization as well as to enhance my knowledge about new  and emerging trends in the IT & Cloud technologies. Work Experience Tier 3 SQL server DBA Datavail Corporation February 2013 to Present SQL Server DBA.    Primary SQL Server DBA for multiple clients from different industries like Healthcare, Financial,  Insurance, Logistics, Education and manufacturing industries and leading a team of 20+ Database  Professionals to support their SQL Server environment between multiple on prim & cloud data  centers.  Also focusing to Enhance database performance, perform restores, implement recovery  procedures, handle performance tuning and conduct regular system checks. Ensure technical and functional designs meet business requirements.    Key responsibilities:  ? Important role in setting up new processes and smoothening the day-to-day tasks carried by DBAs.  ? Review and document involved challenges & solutions to upgrade & Migrate SQL Servers.  ? Installation of SQL server 20012/2014/2016/2017 with various editions in different environment.  ? Applying various patches/service packs on the SQL server instances.  ? Conducting periodic health check of instances & Recommend solutions to improve performance.  ? Review requirement and recommend various SQL server technologies like Log Shipping,  Mirroring, Replications and Always ON configurations.  ? Fine tune backup, maintenance & index tuning strategies.    ? Quickly learn the market tool supporting SQL servers for clients and mentoring the team with proper documentation.  ? Performance Tuning  o Taking care of problems faced by users related to slow execution of queries etc.  o Analyzing the problem first & then taking required measures to resolve the same.  o Using the performance monitor and DMVs to monitor the Resource utilization.  o Using SQL Profiler, Extended event and require traces to find out costly queries.  ? Managing Logins/users periodically and provide recommendation to improve Security of the server.  ? Planning Ideal DR strategy for client and schedule regular DR drill.  ? Quickly learning new technologies and Training to team based on client requirements.  ? Handling multiple client requests, assigning & prioritizing with defined communication channels.  ? Efficient Communication and interpersonal skills. Datavail Corporation - Broomfield, CO April 2007 to Present 80021.    GROWTH PATH Lead Database Administrator Datavail Corporation February 2011 to February 2013 Database Administrator Datavail Corporation August 2008 to February 2013 Jr. Database Administrator Datavail Corporation April 2007 to August 2008 Sr. Tech Executive Esaya Software Pvt.Ltd - New York, NY December 2005 to April 2007 on Customer Account Migration Solutions program which offer a comprehensive ISP switching product " TrueSwitch" as a part of QA team and provided report  solution through SQL Server.    Key Responsibilities:  ? Manually testing the TrueSwitch product to data transfer for SBC Yahoo, MSN, Comcast and many others ISPs in USA and prepare documents to submit QA Team.  ? Receiving/Making calls to customer to solve the data transfer issue and raising the tickets to Development Team.  ? Managed Technical Email Support for TrueSwitch Customers.  ? Managed CRM Reports through SQL Server and maintaining SQL Server 2005 Instance. Technical Executive Accenture (I) Pvt. Ltd - Mumbai, Maharashtra August 2004 to December 2005 for well Known Internet Service Provider customers and help for streamline services.    ? Receiving/Making calls to customers to resolve ISP line issues.  ? Providing E-Mail Support for guiadance to resolve issues.  ? taking escalation calls and working with Team lead quality check process for the team.  ? Performing maintenance activity of ticketing system database and handling backups and restore  activities on SQL Server 2000. Education Diploma in Information & Systems Management in Information & Systems Management Aptech June 1999 Diploma in Advance Computing in Advance Computing C-DAC (Center for Development of Advanced Computing B. Com in commerce Gujarat University
Database_Administrator
Sr. Database Administrator Sr. Database Administrator Sr. Database Administrator - American Diabetes Association (ADA) Work Experience Sr. Database Administrator American Diabetes Association (ADA) - Fairfax, VA August 2005 to Present Responsible for MS SQL Server configuration, tuning and providing 24x7 dedicated support to all Production, development and clustered servers.  • Administer enterprise production and development databases (SQL 2014, 2012, 2008, 2005 and 2000). Install, configure, patch, upgrade, maintain and migrate databases.  • Installed and manage proprietary CRM technologies for effective product marketing and enhance communications with customers  • Monitored and maintained appropriate disk storage requirements for the database.  • Monitored table, disk utilization, and database fragmentation on a periodic basis.  • Accountable for monitoring, troubleshooting, and fixing database issues 24x7x365.  • Supported application testing, ensuring proper database operation.  • Performed routine tasks such as purging old files and checking disk space.  • Created and maintained SQL queries and stored procedures as needed.  • Run diagnostics as required looking for poor performing queries, blocked processes or hung jobs.  • Implemented and maintained a backup and disaster recovery plan.  • Maintained an ongoing configuration, design, and documentation for the databases. Diversity and Inclusion Advisor Diversity and Inclusion Advisor July 2013 to 2015 Member of the senior management team leading the strategic vision, planning, and implementation of D&I initiatives for ADA led outreach with key stakeholders, partnering organizations, and communities across the U.S.  • Conducted an extensive diversity study and developed new strategy suggestions.  • Developed and implemented diversity strategies in accordance with guidelines.  • Prepared and distributed materials on diversity and cultural competency.  • Collected ideas on ways to improve diversity and fine-tuned the best ideas.  • Developed and implemented a system for tracking internal diversity trends.  • Worked with staff to develop innovative ways to promote inclusion.  • Responded to staff inquiries regarding diversity issues. Financial Analyst, Team member Bearing Point Inc - McLean, VA April 2005 to August 2005 • Manage reconciliation analysis of unbilled balances for over a billion-dollar Audit project.  • Compile and submit journal vouchers.  • Review contracts and modifications, ensuring contracts comply with Company policies, legal requirements and regulations as well as update raw data file for balance sheet review.  • Research short paid invoices to determine the reason for short payment and reconcile short paid balances of vendor contracts, determining whether cost was billable and if product was correctly documented.  • Participated in creating an Access Database in which all and any financial expenses related to the project will be stored. Requirements Analyst, Intern Pro Net Cyber Technologies - Arlington, VA February 2002 to May 2005 • Conduct requirements analysis in system development, quality assurance and documentation with limited support and professional staff, to keep systems current with changing technologies.  • Assisted in maintaining and understanding client's needs and how they could be addressed.  • Participated in a special project that transformed clients to a new database.  • Coordinate with Project Managers to clarify and resolve issues with business requirements. Education Master of Science in Information Systems Technology Strayer University - Alexandria, VA 2006 Skills MS ACCESS, MS SQL SERVER, SQL SERVER, SQL SERVER 2005, ORACLE
Database_Administrator
Database Administrator Database Administrator Concord, NC Work Experience Database Administrator Cardinal Logistics Management, Inc. - Kannapolis, NC 2013 to Present Database Administration responsibilities.  - Management of scheduled database back ups and restores.  - Insertion of updated code, stored procedures and trigger functions into company databases.  - Management of user permissions and access.    Skills Used  SQL.  Database administration. Freelance Television Director Concord, NC February 2002 to Present Television Director for multi-camera live events, remote and studio productions. Including the CrossFit Games, CrossFit Regionals, Formula E racing and NASCAR. Senior Coordinating Producer NASCAR Productions - Charlotte, NC January 2001 to December 2012 Coordinating Producer  ? Communicated and managed timelines for long-term video projects, working as liaison between outside clients and staff producers.  ? Worked with sales department and project managers to assign producers to video projects.  ? Increased production margins by 19% while working with corporate motorsports at NASCAR by implementing a system of “producing to the budget,” ensuring producers adhered to budget guidelines by increasing and improving lines of communication between sales staff and production team.    Producer  ? Produced variety of live and taped television programs for various networks and clients.  ? Project manager developing shows from concept to completion, working closely with various networks (Fox, Showtime, New England Sports Network, ESPN) to create, adjust and revise the project to meet client objectives, creative direction, timeline and budget  ? Leading and managing talent, producers and production personnel.  ? Daily and weekly pre-production planning and direction of shows and features.  ? Formatting and stacking of studio shows and productions.    Director  ? Directed live studio and remote multi-camera productions and shows.  ? Led studio crews and technical personnel, ensuring the creative vision of the production team was communicated and adhered to in an efficient manner.    Feature Producing, Editing, Field Production, Camera Operation  ? Produced and edited long-form shows and features using non-linear edit and graphic platforms, including Avid, Apple Final Cut, Adobe Photoshop and Premiere CS6.  ? Quick turn-around highlight segments and recap videos for racing shows.  ? Responsible for field productions, feature shoots and highlights, including ENG camera operation, lighting design, and audio recording. Video Director The Mills Corporation - Concord, NC July 1999 to December 2000 • Managed all video, audio and lighting elements for the Concord Mills shopping center.  • Interfaced daily with center management, operations department and marketing staff.  • Worked as sales representative to businesses both inside and outside the center to develop  television advertising opportunities on Mills Television network.  • Worked as liaison between advertisers and internal legal department to execute contracts. Education BA in English, Psychology UNC Charlotte - Charlotte, NC 1988 to 1993 Skills SQL Server Management (3 years), SAL Databases (3 years) Additional Information Professional Skills  • Microsoft Certified: Networking, Security and Database Fundamentals.  • Avid, Final Cut & Adobe Premiere CS 6 non-linear video editing systems.  • Microsoft Office Suite: Word, Excel, Access, Powerpoint and Visio.  • SQL Database Management.  • Adobe Photoshop, Acrobat, Illustrator.  • Camera operation on various formats: DSLR, HD, DVC Pro.
Database_Administrator
Technical Support Manager \ Dell ProSupport Technical Support Manager \ Dell ProSupport Technical Support Manager \ Dell ProSupport - Convergys Riverview, FL Authorized to work in the US for any employer Work Experience Technical Support Manager \ Dell ProSupport Convergys - Tampa, FL 2016 to Present • Currently Manage Support Team with 96% overall Customer Satisfaction results for 2016 -2017  • Experience providing excellent troubleshooting, client relationship management, and technical support services for major businesses and government agencies on behalf of Dell, Inc.  • Proven ability training team on identifying the root cause of technical issues and initiating corrective actions.  • Proven success working in high-volume, 24x7 technical call centers. Demonstrated strengths in rapidly grooming team on diagnosing, troubleshooting and resolving client issues.  • Consistently praised for communicating effectively with both technical and nontechnical users. Known for excellent problem-solving skills and patience in dealing with frustrated customers.  • Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues. Excel in asking probing questions and researching, analyzing and rectifying problems. Realtor/Sales Associate Keller Williams Realty - Apollo Beach, FL Present Sales associates with experience calling clients, setting appointments and getting homes sold. Experience as a listing and buying agent. Realtor Keller Williams Realty - Apollo Beach, FL Present Real estate agent with Keller Williams Realty. Experienced in calling customers and qualifying their real estate needs. Skilled listing and buying agent. Sr. System Administrator\ Help Desk Manager USAF Spectrum Management Office - Fort Meade, MD 2010 to 2014 • Information Assurance (IA) Officer responsible for developing, implementing, overseeing and maintaining the IA program and managing junior IT personnel.  • Provide guidance on appropriate DoD security policies, operating procedures, information flow, and prevailing IT practices in government agencies and the private sector  • Report, coordinate, and initiate protective or corrective measures during an IA incident such as classified message incidents, discovered vulnerabilities, or noncompliance issues  • Coordinated and managed all Task Management Orders for IT management and moves of desktops, servers, and telecommunications to Ft Meade; NIPR and SIPR connections established on day one.  • Perform daily duties such as monitoring and maintenance of internal applications and servers to include backup operations, verifying integrity and availability on hardware and software servers, implementing patches and upgrades to ensure AF, and DoD compliance  • Provide administrative support on SharePoint, NIPRNET and SIPRNET including creating and modifying user accounts; plan, develop, and execute changes or modifications to hardware or software  • Manage the classified network and performed periodic assessments to ensure issues are quickly resolved  • Develop and review policies to ensure they effectively comply with the organization's mission and standards for desktop configuration and management.  • Make continuous improvement recommendations that efficiently and effectively meet all necessary requirements  • Optimize functionality and performance of hardware and software systems; ensure server availability, integrity, efficiency, and reliability; use Gold Disk, Retina Network Security Scanner and other software to maintain network security integrity  • Conduct risk and vulnerability assessments; implement programs to ensure systems, networks, and data users are aware of systems security policies and procedures  • Maintained 100% accountability while serving as the Software License Manager and ADPE custodian for the classified and unclassified network. System Administrator/ Help Desk Manager USAF 633d Mission Support Group - Langley AFB, VA 2008 to 2010 • Program Manager for classified, unclassified, and commercial networks; implemented and managed designated projects and supported over 1000 users.  • Worked closely with management officials to ensure the seamless implementation of systems and integration of system components to optimize system performance  • Presented briefings to AF, DoD, and federal government personnel on issues pertinent to the development and implementation of IT resources  • Developed and recommended operational plans that included IT hardware, system software, application software, and other IT requirements needed to satisfy the operational gaps  • Performed daily duties such as troubleshooting and resolving desktop, LAN/WAN and systems issues, hardware and software maintenance, upgrades, modifications and reconfigurations; responded to telephone, electronic mail, and/or walk-in service requests for support on all network systems and computer equipment; deployed new computer images, security updates, hot fixes and service packs remotely and manually. Provided SharePoint administration for organization's data sharing internally and across various geographic locations.  • Performed network back-ups and coordinated off-site data storage and recovery operations with the designated supplier  • Installed, configured & secured wireless networks, CISCO VPN/CITRIX software, Juniper, blackberry devices; provided technical training to new technicians, Military, Government and Contractors  • Coordinated the successful Joint Base efforts of Langley and Ft. Eustis Services squadrons' IT infrastructure and system procurement and deployment; Ensured all projects were aligned with TMO specifications Systems Analyst/ Database Developer/Systems Administrator Headquarters Air Combat Command - Langley AFB, VA 2005 to 2008 Langley AFB, VA 2005 - 2008  Systems Analyst/ Database Developer/Systems Administrator  • Served as Lead Information Technology Specialist at Air Combat Command (ACC) for the Commander ACC's Virtual Management Level Review (vMLR); responsible for assigning tasks and schedules to subordinates  • Ensured Certification and Accreditation compliance while administering website for vMLR system and SQL database  • Provided VIP support to 60 general officers, specialized program management and training to 16 command bases, and implemented 60 thin clients, 3 servers, and 4 printers on a secured private network  • Increased system support and encrypted communications that boosted Personal Identifiable Information security and process authentication  • Installed new software releases, system upgrades, evaluated and installed patches, resolved software problems  • Provided user desktop training and support for customers requiring assistance on software applications and/or IT equipment  • Installed hardware components and supported software installations and configurations; performed system backups and recovery for over 1200 users  • Managed the deployment and configuration of over 1000 desktops.  • Selected and recommended the selection of IT staff to the Squadron commander.  • Trained and evaluated personnel for training opportunities to meet the needs of the organization.  • Assisted with IT contract selection and oversite while maintaining an accurate budget. Program Manager Dellew Corporation 2002 to 2005 • Provided technical advice to senior management including process design, configuration management, and system security of the Military Personnel Data System (Oracle based) and Personnel Concept III (UNIX based)  • Evaluated incoming product requirements and modifications made to existing products; functioned as senior Systems Administrator for more than 100 military personnel; resolved hardware and software issues Education BSBA in Computer Information Systems Hawaii Pacific University 2009 Project Management U.S. Navy Electronic Warfare Technician School Certifications/Licenses Real Estate License
Systems_Administrator Database_Administrator Project_manager
Senior SQL DBA Senior SQL DBA Senior SQL DBA - CO-OP Financial Services • Has overall 20+ years of rich and diverse experience in IT Industry and 10+ years in United States, worked in different databases, analysis, design, development, implementation, testing, and maintenance of application systems in the Internet/Intranet and Client Server environments.  • Extensive experience in installation, configuration and administration of SQL Server 7/2000/2005/2008/2008R2/2012/2014/2016/2017  • Expertise in SQL upgrade and SQL migrations, upgraded & migration more than 100+ SQL Servers.  • Extensive experience in installing, configuration and administration of MS clustering.  • Experienced in T-SQL Programming and performance tuning, optimization  • Extensively involved in 24/7 Production support of the databases and round-the-clock database operations  • SQL DBA activities include but not limited to Installation, configuration, importing/exporting, patch installs, capacity planning, backup and recovery of mission critical databases  • Supported over 1500+ SQL 2008/2008R2/2012/2014 servers and 1000+ databases in clustering environment (A/A, A/P) and databases from 500+ Gig - 1 TB in size  • Technical Lead in charge of migrating over 180 databases from SQL Server 7.0 to SQL Server 2000 and SQL 2000 to SQL 2005  • Created complex DTS Packages for Data Migration and Transformation. Experience in data migration from Oracle/Access/Excel Sheets to SQL Server 2012/2008/2005/2000/7.0  • Implemented a recovery plan to a point in time failure  • Responsible for data security and Integrity with HIPAA requirements  • Implement and maintain database security, replication, SQL Clustering, Stand by server, DTS, SSIS, Log shipping, Database Mirroring, SQL Mail, database mail  • Strong experience in Always ON ( HA )  • A hands-on SQL Server Database Administrator (DBA) and Web Administrator with a proven track record of team leadership and technical skills  • Knowledge in Amazon Redshift  • Sound knowledge and expertise in Redgate, TSM tools  • Responsible for establishing best practices, standards  • Responsible for establishing and enforcing security mechanism  • Very good experience in Installation, configuration and maintenance of Oracle/SQL Server.  • Worked with large Databases sizes ( 15TB+) in SQL server Environment  • Experience in Data Modeling (Logical and Physical Design of Databases), Normalization and building Referential Integrity Constraints.  • Excellent backend skills in creating SQL objects like Tables, Stored Procedures, Views, Indexes, Triggers, Rules, Defaults, user defined data types and functions.  • Very good T-SQL Programming skills. Experience in query optimization & performance tuning. Used SQL Profiler, Execution Plan, Performance Monitor and DBCC Commands  • Experience in Database backup and disaster recovery procedures.  • Experience in Replication - Snapshot, Merge and Transaction and peer-to-peer.  • Has very good experience in complete ETL cycle including data analysis, database design, data mapping and conversion and data load.  • Extensive experience with Oracle 9i Database, Replication, performance tuning, data warehousing, Materialized Views, backup and recovery, RMAN etc.  • Expertise in Oracle version from 7.x - 10g and MySQL (4.x - 5.1)  • Used AGILE methodology in Software Development process.  • Performed & Developed a best practices related to Security and Privacy  • Worked in OLTP & OLAP environment that includes Production (24x7), QA and development databases in SQL Server.  • Experience in SharePoint 2010 has an administrator  • Experience in Dimensional Modeling, ER Modeling, Star Schema / Snowflake Schema, FACT and Dimensional tables and Operational Data Store (ODS).  • Experience in Microsoft BI Tools  • Had a methodology and Experience in identify and debugging reports.  • Experience in software development life cycle (SDLC) process and has excellent analytical, programming and problem solving skills.  • Has the ability to work in a fast paced environment, Good team player and can work independently. Helped the database developers on technical issues.  • I have responsibilities in designing document database of architecture. I build data scheme, tables, and procedures. I am a hard worker with compatible attitude. Work Experience Senior SQL DBA CO-OP Financial Services - Des Moines, IA November 2018 to Present My Responsibility is to provide expert level guidance, planning and design, development and maintenance of databases and SQL Server infrastructure. Ensure databases are secure, scalable, and optimized for end-user performance. Responsible for mentoring other database administrators and acting as a Data Services liaison.  • Responsible for planning, designing, and putting in place strategies for the development, implementation and maintenance of moderate to complex database systems. Includes strategies for monitoring, optimization, clustering, and backups.  • Responsible for the planning and design of MS SQL Server implementation and configuration with emphasis on security and optimization of resources and performance.  • Responsible for the ensuring appropriate documentation is in place for database design and configuration.  • Evaluate various infrastructure requirements and options for cloud based IoT platforms  • Work within IoT segment of IoT and Security Solutions team to define integrated solutions (hardware and software) addressing IoT market connectivity, security, and reliability challenges  • Mentors and help guide the development of less senior database administrators. Helps teach new database administrators key processes that support the TMG database environment.  • Proficient in unit testing of moderate to complex database development and enhancements with the goal of providing a stable production environment while optimized for end-user performance.  • Builds and maintains database systems in such a way that exceeds regulatory requirements.  • Communicate consistently and effectively with internal business partners to understand appropriate business requirements.  • Assist project team members in developing scope documents.  • Provide and help document database and infrastructure strategies that lend to a secure and optimized environment.  • Assist project team members in the development of project scope and estimates.  • Proactively research and learn new database technologies, share that knowledge with other team members and apply those technologies to the TMG database environment.  • Identifies development opportunities and works with manager to establish learning focus and learning plan.  • Manages learning plan and reports on progress during one-on-ones with supervisor.  • Develop working relationships with internal business partners and project team members.  • Acts as a liaison for the Data Services department to other TMG departments.  • Develop knowledge of internal and external partner business.  • Build trust with our partners in our knowledge and delivery of technology.  • Communicate effectively to other project team members and internal business partners as required.  • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions. Senior SQL DBA Comast - Central Division - Atlanta, GA July 2018 to October 2018 My Primary role and responsibility is to guide, educate, support Junior DBA's and Application development Team, Also, to coordinate with multiple business owners for current and future requirement for SQL environment running in HA availability scenario.  • Manages physical databases on specific database technologies.  • Managing cluster of SQL servers  • Design and implement back-up, recovery, archiving, and conversion strategies.  • Cloning production data to development/test environments, and application optimization including query optimization.  • Managing and maintains data definitions in all production and non-production databases and replication servers.  • Managing database distribution, security, and access requirements.  • Designs and develops logical and physical layers of databases.  • Audit and document database environment.  • Handling testing, reporting, back-up, and restores.  • Experience in managing delivery of complex solutions involving IoT, M2M, cloud, security, professional services and SaaS  • Experience designing integration and cloud architecture, with a focus on IoT (Internet of Things)  • Providing technical assistance and mentoring to staff for developing conceptual and logical database design and the physical database.  • Recommends, installs, and maintains database software.  • Monitors performance and performs database training and assists application developers with train tuning efforts. Senior SQL DBA / Team Lead State of Iowa - Des Moines, IA February 2017 to June 2018 My primary role is to help and shape OCIO department's future SQL Server Visions, Implement database standards, best practices and policies, automate the manual the jobs, implement DR solution, upgrade, migrate and Patch SQL Servers.  My Responsibilities which inclues  • Manage day-to-day operations (includes monitoring and maintenance, problem investigation and resolution, backup creation and maintenance, database optimization and tuning, etc.).  • Effectively prioritize and manage concurrent projects, demonstrate initiative and work independently with minimal supervision.  • Drive results and leverage past experiences to improve the environment and related processes.  • Foster a spirit of teamwork, coach and mentor staff and empower employees to take responsibility.  • Stay current on technology and industry standards; work with leadership to develop strategic plans and roadmaps.  • Coordinate with other agency departments to update and integrate processes as necessary.  • Upgraded more than 35+ SQL Servers from SQL 2005, 2008 to SQL 2016  • Migrated successfully 5+ TB of database from SQL 2012 to SQL 2014 and configured Transaction replication as part of DR.  • Worked on Azure hosting for Department of Human Services, Department of Public Health  • Configured TDP and TSM backup solution for SQL and Oracle Databases  • Handled a team of 6 FTE's and 13 other state agency department DBA's  • Suggested latest upgrades and technologies for NoSQL databases  • Evaluated system performance and validated NoSQL solutions, Managed and administered all NoSQL database systems SQL Tower Manager / MSSQL Tower Head Comcast - West Chester, PA September 2015 to January 2017 Comcast is one of the nation's leading providers of communications, entertainment and cable products and services. Headquartered in Philadelphia, PA, Comcast employ over 100,000 employees nationwide whose goal is to deliver the highest level of service and improve the customer experience.  • My Primary role is to manage team of 13 offshore and 1 onsite DBA's, provide Techinical and Process level support to team members and Comcast application teams  • Supporting (L3 & L2 level) 1800+ SQL Servers which will have more than 1500+ SQL instances  • Current Comcast application level supports which includes 600+ applications  • Expertise in 2008/2008R2/2012/2014/2016 versions of SQL  • Expertise in implementing DR like Alwasys on High Availability, Replication, Mirroring  • Sound knowledge and expertise in 20+ different common tools whcih is used to monitor the DB performance, OS performance in Comcast  • Review and analyze current client's technology infrastructure while identifying, proposing IoT strategies, and deploying and supporting critical IoT solutions  • Responsible for the acquisition and management of IoT services at the launch of new solutions  • Assist in the evaluation of new solutions for integration into the IoT Roadmap/Strategy  • Expertise in Remedy, JIRA, Tableau, SQLO3, OEM  • Sound Knowledge/expertise in Change Management, Incident Management, Problem Management - Events, Problem Management - Incidents, Service Request and Capacity Management  Environment: MS SQL Server 2008/2008R2/2012/2014 , T-SQL, SSIS, SSRS, MySQL 5.1 & 5.6, Windows 2008R2/2012, Remedy, JIRA, SQLO3, OEM, MonYog, iTRC, OIV, FIXEM, NSG, IPAM, IP Center, Senior SQL / MySQL DBA Broker's International - Panora, IA February 2007 to August 2015 Brokers International, Ltd. is the fastest growing Insurance Company in the region and hiring continues due to their successful new marketing programs. Brokers International, Ltd. offers its agents' value added' marketing services in addition to a portfolio of competitive products. These services include seminar systems, lead programs, on-line marketing systems, product and agent sales training, and much more.  • Installing and maintaining SQL Server database systems. Maintaining the database systems includes but is not limited to ensuring successful backups, resolving system issues, opening cases with technical support to resolve issues, monitoring success and failure of automated jobs, monitor system availability, updating system documentation, system and database recovery, etc.  • Design, document, and promote security "best practices", policies, standards and protocols.  • Migrating application code and objects from development/test environments to production.  • Working with development and systems teams to perform application and database tuning.  • In conjunction with development teams, define and maintain database and code standards and naming conventions for the organization to ensure consistency in database and code development  • Updating database systems by reviewing, planning, testing and installing database security patches and service packs.  • Setup and maintenance of appropriate database and application monitoring.  • Setup, test and maintain business continuity/disaster recovery infrastructure database and applications.  • Experience in Logical / Physical Data modeling  • Development of a data strategy and associated polices  • Selection of capabilities and systems to meet business information needs  • Skilled in setting up metadata registry  • Vast experience in Data Dictionaries and Data Warehousing  • Providing highly available database and application infrastructure according to Business Continuity requirements using SQL clustering, load-balancing, etc.  • Evaluating data modeling, database administration, and database backup and recovery tools and make recommendations.  • Setting up and Monitored transnational replication, Database mirroring on Production and QA servers.  • Responsible to Monitor and troubleshooting Log Shipping. Responsible routine DBA jobs like Backups and Restores.  • Review of physical and logical database design; Promote the reliability of database design by ensuring appropriate referential data integrity is implemented and appropriate data types are used.  • Create processes and procedures for application code and database object migrations to support an efficient and reliable system development life cycle.  • Extract Transform Load (ETL) development using SQL Server Integration Services (SSIS). Generated periodic reports based on the statistical analysis of the data using SQL Server Reporting Services (SSRS).  • Used Sybase Power Designer/ MS Office Suite to articulate and design UML: Use Cases Diagrams, Activity Diagrams and Sequence Diagrams adopting Agile/Scrum methodology  • Created new database objects like Tables, Procedures, Functions, Indexes and Views using T-SQL in Development and Production environment for SQL Server 2005/2008/2012.  • Tuning queries which are running slow using Profiler and Statistics Io by using different Methods in terms of evaluating joins, indexes, updating Statistics and code modifications.  • Created complex stored Procedures, Triggers, Cursors, Tables and other SQL Joins and Statements for Applications by using T-SQL. Used Policy Based Administration feature (SQL Server 2008).  • Used Erwin for reverse engineering to connect to existing database and ODS to create graphical representation in the form of Entity Relationships and elicit more information  • Worked With 'upsert' commands to programmatically INSERT data if it does not exist or UPDATE the data if it does all in 1 set of logic (SQL Server 2008).  • Checking Database Health by using DBCC Commands and DMVS  • Monitored and modified Performance using execution plans and Index tuning.  • Worked on ESRI files , like import and manipulate geodata for marketing analysis  • Prepared Documentation for the Disaster Recovery plan  • Install, configure, update and troubleshoot a HUGE MongoDB environment  • Configure and monitor numerous MongoDB and NoSQL instances  • Study the database needs of our applications and optimize them using MongoDB and NoSQL  • Worked on GIS (Geographic Information System ) to provide map, model, query and analyze large quantities of data within a single DB  • Having knowledge / Expertise in IT Service Management like strategic approach to designing, managing - ITSM ( IT Service Management)  • Reverse engineered the reports and identified the Data Elements (in the source systems), Dimensions, Facts and Measures required for new enhancements of reports  • Extensive DB2 Connect, WebSphere Federation Server experience with activities involving configuration and maintenance of wrappers, server definitions, user mappings and nicknames  • Developed plenty of reports using SSRS and Crystal reports.  • Release manage the data model in all environment ( Dev/QA/UAT/Perf/Prod)  • Daily routine DBA tasks like handling user's permissions and space issues on Production and Semi-Production Servers and handling maintenance Jobs.  • Used Extensively FileMaker Pro to integrate a database engine with Microsoft Dynamics CRM 2013, also created custom applications based on organization requirement. Did Integration with active directory so that you can determine what rights a user has based on their Active Directory credentials used to login to FileMaker.  • Sound Knowledge and experience in SharePoint 2010. Administration functions including deploying code solutions (.wsp), PowerShell scripts, server optimization, server management, term store maintenance, taxonomy, content deployment, web and service applications in Central Administration  • Knowledgeable in Open systems platforms with DB2 Universal Database (UDB) for Linux, Unix, and Windows (DB2 for LUW)  • Integrated replicate data into existing system using DB2 Data Replication.  • Responsible for merging two different version of MySQL database.  • Did data migration from MySQL to PostgreSQL.  Environment: MS SQL Server 2005/2008/2012 , T-SQL, SSIS, SSRS, AGILE, Crystal Reports, SQL Profiler, Replication, Log shipping, Mirroring, Clustering, Windows XP/2000 and Windows 2003/2008/2012 Server, PostgreSQL, DB2, SharePoint 2010, Hyper-V, MySQL (4.x, 5.1), SQLYog, Windows Terminal Services Client, VPN, Microsoft Dynamics CRM 2013, CozyRoc Oracle / SQL DBA Med Remote - Chicago, IL November 2006 to February 2007 Med Remote provides complete transcription processing solutions for healthcare. It is a leading innovator in healthcare transcription workflow solutions.  • Designed, implemented and documented oracle Data Guard physical and logical standby Database disaster recovery solution.  • Maintain high availability of databases for 24/7 global operation using Oracle RAC  Databases on Linux operating system. Involved in Implementation and configuration of OEM, Oracle Management Server for Maintenance and monitoring.  • Performing Partial, Complete and Metadata Exports & Imports.  • Generated and analyzed STATSPACK reports and monitored statistics for performance tuning of the database.  • Implemented PeopleSoft for Electronic Bill payment business process that includes view bills, Edit account information, Pay bills, View payment information, Create customer conversations, choose invoice delivery options.  • Used GIS system for capturing, storing, checking and displaying data related to positions on Earth's Surface.  • Tuned SQL queries using TKPROF and EXPLAIN Plan  • Created and customized UNIX shell scripts for automating regular maintenance and batch jobs.  • Prepared the weekly and monthly database health report for Med Remote oracle 9i database. Actively involved in monitoring the lock processes, releasing locks in case of resource Blockage and gathering statistics.  • Involved in understanding the scope of the application, present schema, data model and defining relationship within and between groups of data.  • Involved in developing the process for extracting, cleansing, transforming and loading the data into a staging area.  • Unit tested various scenarios to ensure that the job design and developments within the jobs meet the requirements. Taken good initiative in participating the requirement meeting with the Business and System Analysts and gathering information with an ETL and Business Perspective.  • Worked in par with the documentation procedures and ETL Standards within the company so that the jobs designed and developed are in pace with the future enhancements.  • Writing PL/SQL Procedures, functions and Data base triggers, done the DB2 partitioning (DPF). Used Quest TOAD to tune query performance. Did data migration from Oracle to DB2  • Involved in Data Migration from Legacy application to Product application by using SQL * Loader. Responsible for Creation of new oracle user, and do the import and export of the oracle Database dump.  Environment: Dell 6650, Red Hat Linux 2.0/ 3.0, Oracle 8.1.7.4/ 9.2.0.4/9.2.05/10g, MS SQL Server 2005/2008, DB2, Windows XP/2000, DB2, SQL * plus, Shell scripts, OEM, PL/SQL,  Vi- editor, ER Win Data Modeler, Ascential Data Stage 7.5, Business Objects XI, Oracle 10 g, Aqua Data Studio 4.7.2, PVCS Tracker 6.0. Database Administrator 3i InfoTech Pvt. Ltd - Dubai, AE September 2005 to November 2006 Client 1: DEWA (Dubai Electricity & Water Authority) - Dubai. U.A.E Database Administrator Information Dynamics - Dubai, AE July 1997 to August 2005 Dubai, U.A.E., July 1997 - August 2005  Role: Database Administrator  Client 1: MSC, Merchant, Oasis, Samsara, HFS  Client 2: Ignozia Messina, Italy  Client 3: Emarat Oil, Dubai, U.A.E Senior Developer Cutfast Abrasive Tools Ltd - Dubai, AE November 1996 to May 1997 India November 1996 - May 1997  Role: Senior Developer Developer Madras Fertilizers Limited September 1995 to August 1996 Developer Fact Engineering and Design Organization - IN February 1995 to August 1995 Education Bachelor of Science University of Madras - Chennai, Tamil Nadu
Database_Administrator
Database Administrator Database Administrator Program Support Assistant - Naval Criminal Investigative Service Columbia, MD Work Experience Database Administrator ChristLife - Ellicott City, MD April 2013 to Present Data entry And other general office work as assigned Program Support Assistant Naval Criminal Investigative Service - Washington, DC April 2008 to Present Washington DC, Washington DC US  Grade Level: GS 06    Hours per week: 40    Program Support Assistant, 303    Maintain a TS clearance. Analyze and respond to request for information contained in the NCIS records. Provide updates and/or add records to the Defense Criminal Index of Investigations(DCII) and Records Information and Management System (RIMS). Receive, scan, enter closed case NCIS law enforcement, counterintelligence, and counterterrorism investigations and operations; internal security employment investigations; internal investigations; and security clearance adjudications files into the NCIS records center.Prep files /boxes by creating file coversheets and by creating box lists that list the contents of each box .Insuring that each cover sheet matched up with its corresponding referance on the box list and that there are bar codes that can be scanned on both the coversheet and the box list. Security Guard Allied Barton Security - Baltimore, MD October 2005 to September 2007 Security Guard at Blue Cross Blue Shield office in Columbia, MD. Maintain security of the assigned complex and oversee entry and exit of visitors and employees. Interacted with the community, employee and visitors to preserve the peace, prevent crime and disorder. Maintain a written log of visitors and guests who are expected to visit the complex. Keep abreast of current administrative requirements involving personnel actions, pay issues, correspondence, mail, and filing systems. Receives and reviews incoming correspondence, directives, memorandums of understanding, regulations. publications and other written materials, answer and screened all incoming calls relating to security. Handle complaints and serves as point of contact for security related issues. File complex written reports regarding all incidents, accidents or medical emergencies. Copy, maintain and file copies of all reports written. Respond to emergencies, such as medical issues, bomb threats, and alarms to include but not limited to fire and intrusion. Maintain written data log of times and areas patrolled. Creative and flexible in organizing and planning all aspects of daily business. Strong organizational skills as well as the ability to learn quickly through observation and independent research. Successfully completed Allied Bartonâ€(TM)s Security Officer Basic Course exam. Maintained satisfactory attendance and punctuality, neat and professional appearance and friendly and professional demeanor. Ability to provide quality customer service. Ability to handle typical and crisis situations effectively at client site.Under limited supervision, responsible for the integrity, security and safety functions of an assigned lobby, This includes but is not limited to  RESPONSABILITIES (Major Duties)  âˆ(TM) Interaction with a variety of persons including clients, public safety officials, employees and the public  âˆ(TM)Security access of authorized personnel into building including visitors and their employee sponsors, client employees and / or contractors  âˆ(TM)Badge Compliance  âˆ(TM)Property Movement Compliance  âˆ(TM)Package/ article inspection and processing  âˆ(TM)Telephone and/ or radio operations  âˆ(TM)Screen and transfer all incoming telephone calls as directed  âˆ(TM)Report all building utility/ service issues as observed and instructed to facilities  âˆ(TM)Notify, assist and direct emergency personnel as necessary  âˆ(TM)Conference room reservations  âˆ(TM)Periodically inventories and requisitions lobby supplies and forms  âˆ(TM)Enforcing client and company policies and procedures  âˆ(TM)Working with authorized management to provide requested value added services  âˆ(TM)Observe and report all unusual activity  âˆ(TM)Maintain logs of daily events, visitors, security issues and patrol rounds. Completed and filed various reports using Microsoft Word. Familiar with Microsoft Access, Excel, PowerPoint, Outlook and Visio .Responsible for filing daily reports in proper locations Cashier/ Door Guard Comp USA - Columbia, MD March 2005 to October 2005 Worked as a cashier and store door guard. Detect suspicious activities and watch for criminal acts. Report all incidents, accidents or medical emergencies. Respond to emergencies, such as medical and bomb threats and to alarms, such as fire and intrusion by following response proceedings. Provided quality customer service. Package/article inspection at entry/exit door. Assisted in periodic inventories of merchandise.    Target 9/2004 - 5/2005  Columbia, MD US  Salary: $7.00 USD Per Hour    Hours per week: 40    Stock/ Receiving  Received and stored stock in the stockroom. Pleced stock on racks within the store as directed. Education Assciates Degree in Culinary Arts Lincoln Culinary Institute - Columbia, MD 2011 to 2013 High School Diploma Long Reach High School - Columbia, MD Workforce and Technology Center - Baltimore, MD
Database_Administrator
Sr. Manager, Head of User Experience - Americas Sr. Manager, Head of User Experience - Americas Sr. Manager, Head of User Experience - Americas - Elektrobit Automotive, Inc Bothell, WA My objective is to obtain a position which will allow me to advance my career and creates a challenge for me.  I have a passion for working with my team members and striving to motivate and focus them while providing a work environment conducive to the successful completion of their work. I am a believer in the Agile methodology because I've seen and made it work but apply it in a no-nonsense, pragmatic manner that makes sense for the team and work environment instead of attempting to shoe-horn it where it doesn't align well. I'm am a firm believer and growing my team members technically and personally. I lead by example, remain as transparent with my team and stakeholders as possible and protect my team whenever necessary. Work Experience Sr. Manager, Head of User Experience - Americas Elektrobit Automotive, Inc September 2015 to Present • Responsible for managing a team of 39 software engineers, test engineers and project managers  • Responsible for the growth, development and career paths of internal engineering team members  • Responsible for managing relationships with recruiting partners and interviewing and hiring new team members to complement existing team  • Responsible for managing within the context of a global organization with company headquarters in Germany and offices around the world while maintaining a local focus  • Reported directly to a Corporate Vice President and US Country Manager  • Conceived and implemented a program to grow the skills within the engineering team to make the Bothell site more agile, versatile and adaptive  • Corrected hiring practices and merit reviews/promotions to treat all team members equally, regardless of any factor outside of performance  • Worked closely with Human Resources to handle situations regarding team member performance  • Able to elevate performance of several marginal team members through growth, development and the building of confidence and trust  • Always pushed an open-door policy with my team members and members of other teams thus giving each team member a "voice" and an "ear" when needed Manager, Software Engineering and Business Intelligence Coinstar/Outerwall, Inc June 2013 to September 2015 • Began managing the coin kiosk development team and became responsible for the software running on 20,000+ kiosks in the field    • Kiosk development management involves working with business to define release content, sizing that content, finalizing release content, development and quality assurance within an Agile development cycle, coordinating QA sign-off and planning and executing deployment of feature content to the kiosks in the field    • In the process of re-architecting the coin kiosk software in a piece-by-piece methodology while maintaining a quarterly release cycle    • In June, 2013, I assumed the position of Software Development Manager for Business Intelligence    • Inherited 250+ customer/user requests, including ETL, reporting and cube requests for multiple lines of business and supporting multiple systems    • Instituted Agile methodologies within the Business Intelligence team for the first time with impressive results, making a team of 3 developers more productive than some teams with 10+ members each sprint    • Within 6 months of assuming the management role, the team's customer/user request backlog dropped to 28 outstanding requests while continuing to take on more work in a steady intake stream    • The Business Intelligence team is now able to be proactive and highly agile in its dealings with its customer/user community    • Handle quarterly reviews, promotions when appropriate and bonus payouts    • Highly capable of focusing and motivating a team, even under bad circumstances, in order to achieve goals    • I am the 24/7 on-call point for my team. I then coordinate any necessary efforts from my team with those of other teams troubleshooting an issue    • Opened team's work backlog prioritization to the customer/user community to better reflect their needs for work scheduling, development and deployment    • Scheduled regular meetings with individuals/teams representing each area of our customer/user community in order to gain a deeper understanding of their needs, wants and goals so that I can better direct the Business Intelligence team to more appropriately meet their needs moving forward    • Implementing innovative dashboard tool, which allows Business Intelligence developers to be more focused and discreet in our work while providing the most flexibility to our users to support their work functions, for the Executive Committee and a number of operations teams    • Meet regularly with directors, vice presidents, presidents and C-level executives to help meet their needs and gauge the level of satisfaction they and their respective teams have with the Business Intelligence team Senior Database Developer/Team and Project Lead Coinstar/Outerwall, Inc May 2010 to June 2013 • Brought SQL Server Integration Services and ETL methodologies into SEG    • Brought SQL Server Reporting Services into SEG for reporting work    • Integral team member on CIMS, Rock, Picard, and ODS/DW projects    • Brought operational and historical reporting methodologies into SEG    • Work closely with production database administration team and have a good relationship with the entire team    • Led data warehousing team in TDC-Coin to implement Coin LOB data warehouse/operational data store including staffing, planning, and guidance with minimal oversight    • Led a team in TDC-Coin to deliver a pickup balancing tool to insulate downstream systems from issues arising from unbalanced pickups,    • Led a team in TDC-Coin to provide coin-specific data to the corporate MDM solution which was delivered on time per the request from the downstream corporate consumers    • Continually took on more responsibilities as a team lead, SCRUM master, system and solution architect, and technical product owner    • Successfully dealt with strong, dynamic personalities on a daily basis    • Although not a manager, as a team lead, I successfully dealt with personnel issues involving Human Resources Senior Database Developer/Data Integration/Migration Specialist Sage IT Services - Seattle, WA February 2009 to May 2010 • Data integration specialist. The project consisted of migrating data in multiple, heterogeneous, multi-lingual (English, French, Spanish, German and Japanese) source data systems from an extremely large, acquired competitor into an existing production data system.  • Along with another in-house migration employee, was responsible for full integration of all customer, activity, resource, subscription and financial data. Five resources were originally allocated for the project however only two resources were needed to get everything completed ahead of schedule without disruption of migrated customers' online experience.  • SQL Server T-SQL development included advanced queries, schema design, views, table partitioning, stored procedures and user-defined functions.  • Oracle scripting, stored procedures and packages for business-requested data analysis.  • SQL Server Integration Services (SSIS) was used to load and transform data from SQL Server and Oracle source data systems into a very large, existing production SQL Server installation.  • Beyond source data system hooks, the developed system is completely reusable for future data migrations. This was a key requirement at project inception due to the company's significant historical growth through acquisition. Senior Database Analyst/Developer/Consultant/Data Integration CTG - Anchorage, AK June 2007 to January 2009 • SQL Server T-SQL development included schema design, views, table partitioning, stored procedures and stored functions.  • SQL Server Integration Services development to facilitate ETL loading processes for raw CDR data and downstream data flows.  • SQL Server Reporting Services development to present the loaded, mediated CDR data to internal consumers.  • Supported operations staff at the largest telecommunications company in Alaska.  • Data transformations were used to load call data records (CDRs) from multiple wired and wireless telecommunications switches in multiple formats and convert them into a common record format for downstream processing. Database Lead/Senior Software Designer/Data Integration Orca Wave, LLC - Kirkland, WA December 2004 to June 2007 • Production, development, staging, and testing environment database administration  • Responsible for generating ETL loading schemes to load call data record (CDR) feeds from a number of different phone switches in various formats including flat text files, XML, and RADIUS  • Responsible for 24/7 production support on all platforms in a multi-terabyte database environment  • Responsible for gathering requirements, designing systems, generating design documentation, creating development schedules, developing systems, testing systems, and deploying those systems into each successive environment  • Responsible for database administration in development, test, stage, and production environments  • Responsible for database schema design, table partitioning, partitioned views, stored procedure and stored function development  • Responsible for on-site training for new customers  • Responsible for design, development and maintenance of primary international mediation system  • Responsible for managing, designing, and developing a domestic mediation and rating system to compliment primary international mediation and rating system  • Extensive use of SQL Server Data Transformation Services (DTS) and SQL Server Integration Services (SSIS) to enhance and extend company software offerings  • Use of SQL Server 2005 Enterprise advanced features to enhance and optimize company software offerings Sr. Database Developer Who's Calling - Kirkland, WA March 2004 to November 2004 Database Administration / Development / Design / Modeling  • Responsible for tier design efforts for projects. This included developing database design, API definition in relation to all other tiers on the projects, and full documentation of processes within the project prior to any code being written. This documentation would either be handed off to another database developer or I would be responsible for implementing the design myself.  • Responsible for database administration tasks of SQL Server 2000 in the development and quality control environments on Windows 2000 servers.  • Responsible for handling day-to-day production issues. Many times, this required quick thinking and work in order to keep our production system running smoothly.  • Responsible for tuning our database in order to improve performance and efficiency within the system. I was able to identify several areas where data was no longer used. We were able to remove that data using a nightly scheduled job saving 4 GB in our production database and allowed the indexes to be defragmented in one step. Also, additional indexing was needed to accommodate several unrepresented access methods to our data. I was also responsible for identifying, designing, and implementing schema changes in order to improve performance and maintainability of our system. Database Developer/ Administrator/Analyst/Data Integration Benefit Planners - Boerne, TX December 2002 to February 2004 • Responsible for day-to-day operations of Microsoft SQL Server, Oracle 9i, and Sybase production, test and development database servers.  • Responsible for architectural planning and implementations and ColdFusion, XML/XSLT, and EDI/ETL development.  • Lead technical contact on development and outsourcing projects with external vendors.  • Provided ad hoc reports to Chief Operating Officer (COO) and Director of Call Center Communications.  • Created ETL workflows to load and extract data used to interface with our customers, internal consumers and external vendors.  • Provided T-SQL development in support of production websites used by customers.  • Provided T-SQL development in support of internal intranet/portals. Sr. Systems Architect ServerLogic Corporation - Bellevue, WA October 1999 to December 2002 • Systems Analysis  • Database and Web Development  • Web Development  • Project Management  • Database design, development and implementation of schema, stored procedures, functions and triggers for Internet-based systems using Microsoft SQL Server, Sybase and Oracle with PL/SQL, Transact SQL, ColdFusion.  • Data import, export and conversion between various database servers and types.  • Design, development and implementation of schema changes applied as patches. Two projects required significant travel.  • Management of a project to deliver a web-enabled application using ColdFusion and Sybase for AT&T Wireless Services. The team consisted of 2 other in-house employees and a contractor employed by AT&T Wireless Services.  • Co-managed a project to bring a web-enabled timesheet system online. Team members consisted of 4 in-house employees including myself.  • Managed a project from inception through analysis, design, development and testing. Implementation is on hold due to all team members being on client sites.  • Performed database design and development for a web-enabled project to facilitate content management work flows. This software was designed using ColdFusion 5.0 with my database work consisting of Oracle 8i and 8.x, Microsoft SQL Server 2000, and Sybase 12. The database work involved schema design and development, stored procedures, functions, packages, and triggers. This software is currently being released as a product offering. Sr. Software Engineer Vogo Networks, LLC - Bellevue, WA August 1999 to October 1999 • Systems Analysis  • Database Development  • Database design, development and implementation of schema, stored procedures, functions and triggers for Internet-based telephony system using Microsoft SQL Server, Sybase and Oracle with PL/SQL and Transact SQL.  • Data import and conversion between various database servers and types. Design, development and implementation of schema changes applied as patches.  • Tasked with selecting a new database platform to accommodate the future growth and needs of the company.  • Designed and developed a data pump application to handle the transfer of data from one database server or type to another. Sr. Software Engineer ORCA Technologies, Inc - Bothell, WA April 1998 to July 1999 • Systems Analysis  • Software / Database Development  • Front-end and database development for pen-based point-of-care devices. Database design and development using SQLAnywhere and Microsoft SQL Server. Data import and conversion for quarterly and annual medication database updates. RAS dialup communications using Windows API calls from within PowerBuilder for data transfer to and from point-of-care devices to our server application. Complete PowerBuilder interface implementing First DataBank/MediSpan MedFile COM Objects to provide interaction screening for medication, allergy and medical condition profiles. ORCA Technologies is currently the only company with a live implementation of the First DataBank/Medispan COM Objects using PowerBuilder. Some of ORCA Technologies PowerBuilder source code has been used by First DataBank/Medispan in manuals and to train and guide further efforts in this area. Sr. Software Engineer ServerLogic Corporation - Bellevue, WA July 1997 to April 1998 • Systems Analysis  • Software / Database Development  • Consulting  • Complete front-end and database design of in-house process tracking system for Year 2000 conversion group. Began work in PowerBuilder 6.0. Provided extremely complex data window/ database-only reports for client with no scripting permitted from any calling windows. These reports were designed using data window and Oracle 7.3 functionality. Sr. Software Engineer McHale-USConnect - Solon, OH July 1996 to July 1997 • Systems Analysis  • Software / Database Development  • Consulting  • Modification of an existing utility work tracking and scheduling system using Object Oriented Design and Development methodologies within Windows 95. The application was designed and written using PowerBuilder 4.0 and the PowerFrame class libraries. I was placed solely in charge of converting the entire application to PowerBuilder 5.0.02. The conversion process was then thoroughly documented for conversions of future updates from the original author. The application included more than 250 windows and more than 75 non-visual user objects which contained all business rules to facilitate database independence. The application used Oracle 7.1 through 7.3 as the database. All design and modifications were completed according to previously defined specifications analyzed by internal staff. Sr. Software Engineer MCS, Inc - Hudson, OH February 1994 to July 1996 • Systems Analysis  • Software / Database Development  • Novell Netware Network Administration  • Consulting  • Team Leader  • Analyzed, designed, developed, tested, trained and implemented a completely new Windows 3.x/95 GUI front end application for an existing database structure for a major order entry/financials/manufacturing system which was originally a text based, UNIX application. Using PowerBuilder 3.0 - 4.0.04 and Sybase 4.92 and Systems 10 and 11 and Object Oriented Design techniques, the application was developed using a custom framework of which I completed a majority of the design and development. I was team leader for the manufacturing development team which included 5 team members other than me. Some of my team members were from the client and others from my employer which was consulting on the project. My responsibilities included analysis, design, development, testing, training and implementation of the manufacturing portions of the application. I was also placed in charge of implementing a radio frequency interface for the Sybase database and barcode printing and reading. Software Engineer Business Systems Consultants - Solon, OH August 1992 to February 1994 • Systems Analysis  • Software / Database Development  • Consulting  • Complete application analysis, design, development, testing, implementation and training of a Windows 3.x order entry/manufacturing system for a printing company using C/C++ and Microsoft SQL Server and Object Oriented Design techniques. I was the only team member and was therefore solely responsible for its completion. The application contained barcode reading and manifest scale interfaces for shipping purposes. The project involved high levels of client management and user interaction. I also created custom modules for a financials/manufacturing system name Platinum which is Btrieve-based using Microsoft Basic Professional 7.1. Software Engineer CPAid, Inc - Kent, OH April 1990 to August 1992 • Software / Database Development  • Utilities Development  • Research and Development  • Electronic Tax Filing  • Design and development of application modules according to specifications from internal staff using Btrieve and Microsoft Basic Professional 7.1 in a text-based, DOS environment. I designed and developed a complete Btrieve interface for Microsoft Basic Professional 7.1 which used the same interface as a previous database interface avoiding the changing of any application code for its usage. I was also placed in charge of designing and developing a Btrieve file and data recovery system which shipped with our core electronic tax filing software. Education Vocational in Computer Programming NRI McGraw-Hill - Washington, DC June 1990 to March 1992 Nearly completed in Chemistry University of Akron - Akron, OH August 1983 to June 1987 Skills Interbase, Microsoft sql server, Sql server, Mysql, Oracle, Pl/sql, Postgresql, Sql, Sybase, Etl, Microsoft sql server integration services, Sql server integration services, Analysis services, C#, C++, Pascal, Php, Powerbuilder, Xml, Xslt, Software Development, NET Additional Information Skills    ASP, C, C++, C#, ColdFusion, Interbase/Firebird, Microsoft SQL Server, Microsoft SQL Server Integration Services, Microsoft SQL Reporting Services, Microsoft SQL Analysis Services, MySQL, Oracle PL/SQL, Pascal, PHP, PostgreSQL, PowerBuilder, Project Management, SQLAnywhere, Sybase, XML, XSLT, ETL
Database_Administrator Software_Developer
CTO CTO Des Plaines, IL Michael is a very senior IT professional, with over twenty years of combined relational database experience including Oracle, SQL Server, MySQL, Sybase, DB2 and Informix. He is a motivated individual who strives for customer satisfaction. His experience encompasses project management, feasibility studies, system design, programming, system testing, technical support, education, training, standards development, database modeling, database tuning, database ETL, software evaluations, requirement analysis, team management, and user documentation.    Systems  Hardware: Apple, Amdahl 58XX, AT&T 3B, Data General, Compaq, DEC VAX, Fortune 32:16, HP, IBM, NCR, Motorola, SUN, Sequent, Xerox, AWS EC2 instances, and Zenith series machines  Databases in UNIX & Windows: Informix, Ingres,Vectorwise, Ingres, Unify, Rbase, Red Brick, Access, Oden, Oracle, Omnis7, CSCAPE, JAM, Smart, Sybase, Microsoft SQL server, RDS SQL Server, DB2,MySQL, IMS and Dbase  Case Tools: Oracle Case tool, ER-Win, Data Architect, Deft, Power Designer, Easy Case, Excelerator  Networks: TCP/IP, ISN, DATAKIT VCS, Ethernet, NPACK, NSC, RJE, DKHOST, REXEC, UUCP, STARLAN, RFS, NFS, DEC-NET, AND SNMP, all follow the OSI MODEL  Application Servers: IBM's WebSphere, BEA's Web Logic, and Macromedia's JRUN Work Experience CTO Brown Computer Consulting August 2012 to Present March 2013 - Shorr Packaging    • Created BI Roadmate  • Working with Progress Database, SQL Server Analysis services(SSAS), and Excel BI add-on.  Technologies used: Postgres database, SAP, Power BI Hands On Manager and CTO VHT September 2013 to July 2019 • Worked with stakeholders to build or buy applications for Customer Service, Accounting, Marketing, Sales, Talent, and Executive teams.  • Migrated two data centers to AWS  • Moved applications to cloud based computing for custom coding, Fivenines phone system, Adobe Suite, Office 365, Salesforce, Marketo, SQL server, and Web Applications,  • Scrum master - Worked with Stakeholders on project to increase efficiency, help with day to day processing. and major Epics (project) scheduling in Jira.  • Jira, Salesforce, Quick book, Amazon AWS, Tableau, Umbraco, and SQL Administration  • Worked with SSIS, SSRS, and SQL replication  • AWS changes to Route 53, Server Migration, S3, EBS volumes, Classic and VPC, RDS, Elastic Beanstalk, Cloud front, Lambda, SQL servers API gateways, and EC2 instance  • Migrated mysql DBs to SQL Server  • DBAmp connection from SQL Server to Salesforce  • Creation of Tableau reports using Tableau On-Line, and Tableau Desktop  • Managed Merge replication between on-premise servers and AWS EC2 SQL Server  • Administer and developed a Large SQL Server database with over three thousand procedures, views, triggers, functions and Tables.  • Business Intelligence Analysis -- Requirement, Designed, and developed SQL reports and Tableau for growing business needs.  • Onboarded and distributed products for companies like @properties, Compass, Fannie Mae, and Douglas Elliman using standard like Rets.  • Integrated four mergers and acquisitions into VHTs existing systems or built interfaces to make the systems communicate with each other as one main system.  • Team managed over hundred and fifty servers at AWS.  Technologies used: Jira, Salesforce, Quick book, Amazon AWS, Tableau, Umbraco, C# .net Core, MS-Visual Studio, SQL reports, Bitbucket, Powershell, FTP, Mysql, Mongo , and SQL Server. VHT October 2012 to August 2013 • Synchronized all the tables, views, functions, and stored procedures between all SQL Servers.  • Worked performance and tuning of Merge Replication for SQL Server  • Created ERD of system using Visio Barnabas Foundation August 2012 to October 2012 • Converted data from Suger CRM in MySQL to a customized data warehouse in SQL Server.  • Worked on SSIS packaged that migrated MySQL via SOAP calls written in C# and SSIS  • Worked in Reporting Service (SSRS) to create custom reports  • Created automated jobs and many stored procedure in TSQL. Hands On Development Manager Thomson/Reuters February 2010 to July 2012 • Developing Stock Screening system that uses Web Cache to gain performance. Product picked as the stock screener for the Eikon System.  • Manage team of eight off-shore resources  • Performance and tuning of T-.SQL  • Formatted data from Data Stream, IBES, Reuters, Starmine, and Worldscope into consistent source of data.  • Created complex eventing system that checks the rolling exchange calendars and refreshes data for these exchanges.  • Create load balance for eventing using SQL Server Replication and stored procedures to disperse the load among multiple servers.  • Developed tool in .net C# to compare data in Scale Out Cache server to the data requested via stored procedures.  • Implement over 18,000 expression signatures in the cache. A typical expression signature would be give me last year's price close for a set of Symbols (e.g. IBM, MSFT) and display the result via an API interface. Our front ends could be Excel, Web Screens or even Cell Phones.  • Created multiple mechanisms to handle lock escalation, and locking within the database. One method created multiple databases allowing for data to be truncated instead of deleted this new method create a 20% to 30% increase in performance.    Technologies: SQL Server, Visual Studio (C# and ASP .Net), Scale Out software, Jira (Agile), VectorWise column store, Ingres and SVN/Team Track for source code control. Director Marketing Analytics November 2008 to February 2010 • Developed forecasting system and portfolio management. The forecasting system allowed marketing managers to see their budget at a high level and performance changes to allotments for the media campaigns, store placement of products, and expenses. Portfolio management allowed company such as Pepsi to see each product impact of each advertising campaign on all the product (e.g. Diet-Pepsi, Mountain Dew,) rolled up into a portfolio view of all media planning.  • Developed analytic data warehouse providing store level product feedback using AC Nelson and IRI data.  • Managed database team's daily activities  • Built data warehouse loading mechanism based on SQL Server's Partitioning and SSIS packages.  • We develop a web interface to allow the clients such as Frito, Pepsi, Four Eye, and Land of Lakes to see the impact of future media campaigns using regression analysis and quantitative analysis to plot expected returns.  • Developed and internal web site that allowed SAS developer to make request to load/re-load results from SAS Analytics into a SQL Server database.  • Scrum Manager for scorecard information. The scorecard tracks how well a marketing plan compared to the actual results.  Technologies: SQL Server, (C# and ASP .Net by other members of team), Fortress for bug tracking and source code control. Consultant Marketing Analytics June 2008 to November 2008 Role - Manager Database Team (Same as above but as a consultant)  • Developed ETL system using partitioned schemas  • Managed Database team's daily activities  Technologies: SQL Server Brown Computer Consulting February 1995 to November 2008 Database Admin, System Integrator and Development Equity Residential June 2007 to June 2008 06/07-06/08 Client: Equity Residential  Role: Provided database support, developed PL/SQL, Unix Shell scripts, and Windows batch programs.  Key Deliveries - DBA/Developer for Oracle, Developer for SQL server  • Performed two off site DR simulations at SunGard as part of the DR team  • DBA for Rainmaker/Archstone LRO pricing system  • Developed scripts for LRO Consolidation/De-Consolidations  • Developed scripts for Intuit MRI for Unit Consolidation/De-Consolidations  Technologies Used: LRO, MRI, Oracle, Toad, SQL Server, NSI Doubletake, RMAN, VERITAS NetBackup, VERITAS Volume Manager, OpenView Agent, EMC Key Deliveries - Sole DBA Grosvenor Capital October 2004 to June 2007 Role: Provided database support, DR implementation, integration work, and ETL work  Key Deliveries - Sole DBA for the over 20 database server.  • Sole database administrator to installing, supporting, and configuring databases. Also involved with database hardware purchases.  • Developed interfaces between SQL Server systems using DTS and SSIS as well stored procedures.  • Performed two off site DR simulations at SunGard are part of the DR team.  • Used Active Directory in a forest and tree architecture with multiple domains on multiple DNS servers to access the domains, use login and permissions.  • Developed a notification system providing funds rates of return for Outlook, Blackberry, and Treo Clients  • Installed the Microsoft Suite of products on servers including work with SharePoint, Mom, SQL Reporting Service, IIS, Com+, and Registry settings.  Technologies Used: Crystal Reports, VB, C++, SQL Reporting Services, Erwin, Protrak, JBOSS, Lombardi, Pertrack, Advent, Customized Hedge Fund modeling, Lamp Financial Accounting application, PeopleSoft HR & Finance, & SQL Server. Architect, Database Tuning, Database Admin, and Data Modeling United Airlines May 2004 to October 2004 Key Deliverables - Logical and Physical Models using ER/Win  • Modeling for a Sales Data Mart that is an extension of an existing 10 TB UDB database.  • Modeling of Incentive program called Perks and a Sales Organization to Territory alignment database for an Oracle target database.  • Project manager of Perks development effort.  Technologies Used: Erwin American Express Tax and Law March 2004 to May 2004 Key Deliverables - Port Oracle from Sun to Windows  • Ported Oracle from 8.1.7 on Sun Solaris to 9.2.0.1 on Windows  • Reviewed security, indexes, row counts, and totals for completeness.  • Tools to scale IIS server, clustering, and SAN drives.  • Reviewed existing SQL Server 2000 system  Technologies Used: Erwin, Toad, Enterprise Manager, Oracle's Import/Export Architect Healthation February 2004 to March 2004 Key Deliverables - Architecture review of scalability and manageability document and presentation  • Reviewed XML, ASP, and Java scripts  • Stored procedure, trigger, table, and views reviewed  • Tools to scale IIS server, clustering, and SAN drives.  Technologies Used: MS-SQL Server, Web research Oracle Tuning and Architecture Review CCC January 2004 to January 2004 Key Deliverables: Analysis of Errors and tuning issues  • Review of Oracle 600 errors and provided tuning suggestions  Technologies Used: Oracle, Oracle scripts, and UNIX tools DBA Federal Mogul March 2003 to December 2003 Architecture Review  Key Deliverables - Database Administration, Disk Configuration, Tuning, Architectures  • Return engagement back at Federal Mogul to provide database support  • Assist setting up redundant UNIX and NT servers.  • Duties included disk configuration, tuning, documenting architecture, and reviewing developer code as it moves through development, test, and production environments  • Installed and configured Oracle, JRUN, Apache, WebSphere, IIS environments for a manufacturing distribution system called Optum's Move.  • Implemented Disaster recovery by moving half the computers to South Field, Michigan and the other have to St. Louis. Work as a team member to find ways to handle network domains and backup/recovery procedures.  Technologies Used: Data Warehouse Redbrick, Microsoft SQL Server, Oracle, Oracle Financials, Move system, CA-ERWIN, Toad, Microsoft's IIS Server, Jrun, Apache, & Websphere. Application Developer Hyatt Hotel March 2003 to March 2003 Key Deliverables - Dynamic Reports and Graphs  Analyzed and summarized customer survey information for Hyatt Spa division using Microsoft Analytics via the MS-Access 2002 product. Pivot tables and dynamic graphics provide the users the ability to drill down on any aspect of the questions asked in the surveys to provide an overview and detailed view of the data. This resulting data can then be transferred to any other Microsoft Office tool  Technologies Used: Microsoft Access Application Architect/Business Analysis Bankers Life December 2002 to March 2003 for Sale Force Automation Team  Key Deliverables - Architecture Team Mission, Technical Requirements, Data Mapping  • Created architecture teams mission and goals.  • Created Technical Requirement Document for 3rd part to develop Java application to feed back end processing  • Created Technical Requirement Document for back end processing.  • Created System data flow and enhanced the mapping documents for new functionality to the sale force automation electronic application form for Medicare Supplemental Insurance.  Technologies Reviewed (non-hands on work): SEEC, XML, Soup, JSP, Tomcat/Apache, Bizflow, Napersoft, Sybase ECGateway with HIPAA, Oracle, MS-SQL Server, Visual Basic, CA-ERWIN, XMLSPY, and NxLight Java Code. Program Manager/Infrastructure Architect Washington Mutual February 2002 to October 2002 Key Deliverables - Desktop Deployment Tracking, Application Analysis  • Tracked desktop deployments as part of a project management group  • Worked as part of an Accenture/Washington Mutual team to evaluate the application readiness for each business unit  • Created application blue prints of what software was required to grow Washington Mutual to nearly three times it current processing  • In an infrastructure architect role provided status to upper management on the readiness of the WAN, Servers, and application deployments  • Worked on team to provide asset management of current applications in multiple business units  Technologies Reviewed (non-hands on work): SeeBeyond, Siebel, Business Objects, CMS, CenterVu, FileNet, Alltel, Rekon 2000, OmniRim, RightFax, Kana, Nortel's Periphonics, Back In Black, Davox, Cisco's ICM Oracle Senior DBA/Architect for new business Equifax September 2001 to January 2002 Key Deliverables - Tools Analysis and Architecture Document, Database Support  • Created architecture document (RFP) on various tools to provide hardware, software and the security required to support CRM/Direct Mail business for Equifax's client Citibank  • Worked as an Oracle Senior DBA providing support on Citibank project  • Reviewed campaign management tools Unica, Protagana, and TopDog  • Reviewed ETL tools Torrent/Datastage and Informatica  Technologies Used: Oracle, Pro*C, C++, Data Stage, Visual Basic, Unica, Protagana, TopDog, SAS, CA-ERWIN DBA Federal Mogul April 2001 to September 2001 Architecture Review  Key Deliverables - Database Administration, Disk Configuration, Tuning, Architectures  • Database Administration role in Data Warehouse Redbrick, Microsoft SQL Server, and Oracle  • Packages include Kronos Time Keeper, Lawson HR, Oracle Financials, and Move system  • Duties included disk configuration, tuning, documenting architecture, and reviewing developer code as it moves through development, test, and production environments  Technologies Used: Data Warehouse Redbrick, Microsoft SQL Server, Oracle, Kronos Time Keeper, Lawson HR, Oracle Financials, Move system, CA-ERWIN Database Manager, DB Designer and Architect, DB Administration, DB Development Universal Access April 2001 to June 2001 Key Deliverables - DBA Team and Database Integration Management  • Managed a team of database administrators to integrate four distinct systems into one database  • Designed, developed, and implemented a database to quote and provision high-speed networks  • Designed a database using CA-ERWIN tool to quote and provision high-speed networks  • Managed and lead conversion team to merge an Access Database, Spread Sheets, SQL Server and a linear hash database into a new MS-SQL based on the model designed in ERWIN  • Wrote Transact-SQL triggers and stored procedures  • Later ran Oracle Migration workbench to migrate the system to Oracle 8.1.7  • Continued to support MS-SQL in production until the Oracle conversion completed  • Helped fix PL/SQL Stored Procedures, Packages, and Triggers created by the migration tool  • The front-end was written in Visual Basic, Crystal Reports, and Active Server Page code  • The new front-end for this Oracle Conversion used Java, JDBC, Web Logics, and PL/SQL  Technologies Used: CA-ERWIN, SQL Server, DTS scripts, MS Access, MS-SQL, Oracle Migration Workbench, Oracle 8.1.7, PL/SQL, T-SQL, Visual Basic, XML, Crystal Reports, ASP, Java, JDBC, BEA Weblogic Database Team Manager, Operating System Team Manager, Senior DBA McDermott, Will, and Emery December 1998 to June 2000 Key Deliverables - System Implementation/Interfaces, Citrix Environment Implementation  • Implemented CMS, an Accounting, Docketing, and Conflict System, using Sybase and distributed NT MS-SQL databases  • Built interfaces from CMS system to Imanage (Document management system)  • Implemented Legal Trax (a paper document tracking system)  • Implemented a Citrix environment on Windows Terminal Server  • Designed, developed and implemented an interface between the old Accounting System and new CMS system for distributed time entry  • Managed a team of DBA's and UNIX Administrators to support the production systems  • Architected and managed team to implement a distributed time billing system  • Managed team to create clustered servers with fail over between systems. The systems were clustered together with a heartbeat between systems to keep them synchronized.  Technologies Used: CMS/Open, CA-ERWIN, Imanage, CTLib/C++, Citrix, Windows Terminal Server, Windows NT, Sybase, MS-SQL, C, Shell Senior Informix DBA and Architecture Review American Limousine August 1998 to December 1998 Key Deliverables - System Analysis and Documentation, Database Installation/Tuning  • Provided a document with complete analysis of the firm's computer systems  • Installed Informix 7.3 and tuned Informix 6.x database engine  • Made enhancements to each set of application code  • The System used Visual basic, Fourgen's Informix 4-GL Accounting software, a Cogno's Impromptu query/report tool and Prolific Jam.  Technologies Used: CA-ERWIN, Informix 6.x/7.3, Visual Basic, Fourgen's Informix 4-GL Accounting Software, Cogno's Impromptu Query/Report Tool, Prolific Jam, C, Shell Senior Sybase DBA University of Chicago January 1998 to August 1998 Key Deliverables - Sybase Data Warehouse  • Developed a data warehouse in Sybase that holds the financial reporting and payroll information  • The implementation utilized Sybase stored procedures, Perl, SybPerl and the UNIX shell scripts on a Sun Platform  Technologies Used: Sybase, TSQL, Perl, SybPerl, UNIX Shell Scripts, Sun Platform, Business Objects, Cognos, DSS agent, Sybase Power Designer, C, Shell & Perl Scripts Database Team Manager, and Oracle/Sybase/Informix Senior Database Administrator American Medical Association November 1997 to January 1998 Role - Database Team Manager, and Oracle/Sybase/Informix Senior Database Administrator  Key Deliverables - Database Administration, Loading Scripts  • Performed Database Administration functions and DB modeling using ER/WIN for Informix  • Helped resolve Sybase and Oracle issues  • Developed loading scripts of an Informix database using the Informatics' PowerMart cleansing tool (ETL) on a Windows NT platform  • Supported campaign management tool called TopDog  Technologies Used: Windows NT, Sybase, TSQL, PL/SQL. I4GL, Informatica PowerMart, Oracle, Informix, ER/WIN, Harvest, TopDog Senior Oracle Database Administrator/Developer Walgreens November 1996 to November 1997 Key Deliverables - Decision Support System Performance Tuning, System Analysis, Stored Procedures Architecture  • Performed performance and tuning for decision support system. Development used Pro*C, C, Shell & Perl scripts for this Oracle system  • Increased the performance by a factor of four by parallel processing and tuning batch programs  • Ran UNIX performance monitoring tools and database statistics to evaluate the use of latches and disk input and output  • The system tracks compliance of brand to generic drug switching  • Architected and developed PL/SQL stored procedures and packages for a Data Warehouse project to perform loading into an Oracle database with prescription information  Technologies Used: Oracle, Pro*C, "C", Shell & Perl Scripts, Tuxedo, DB2, PL/SQL System Architect, Project Leader CNA Insurance September 1995 to November 1996 Key Deliverables - Database Interface and Support, Project Management  • Performed as a System Architect and Project Leader role. Designed an interface between Sybase and IMS using Sybase Replication  • Performed project management responsibilities for interface team, responsible for the project coordination of nine co-workers  • The interface utilized DB-LIB, CT-LIB, Sybase Open Server, Sybase Replication, MDI gateway, MDI Open Access, COBOL, "C", and Perl  • Managed a twelve-member team as System Architect and Project Leader on a distributed claims processing database interfacing into an IMS database and back to a data warehouse  • The system used IBM's Data Propagator Non-Relational to populate a DB2 database from an IMS database; the DB2 database was then replicated into a Sybase data warehouse  Technologies Used: Sybase, IMS, DB2, Sybase Replication, DB-LIB, CT-LIB, Sybase Open Server, Sybase Replication, MDI gateway, MDI Open Access, Cobol, "C", Perl DBA February 1995 to September 1995 Key Deliverables - Business Analysis and Database Design, Batch Interface Designs  • Performed business analysis and database design for a system that provides electronic checking account payment of taxes to the IRS  • Also, wrote all batch interface designs into and out of the system  • The project was written in ESQL/C on a UNIX HP T500 using an Informix database  • The system included use of shell scripts and FTP  Technologies Used: Informix, ESQL/C, UNIX HP T500, Shell Scripts, FTP Senior Vice President Med-E-Systems March 1994 to January 1995 Role - Senior Vice President  Key Deliverables - Database and Networking Department Management  • Designed, developed, and implemented a wireless prescription and billing application; the Application used Sybase as the DB engine and Open Server to connect to an Informix backend  • Designed proprietary code used as middleware to communicate with wireless devices connected to PDAs  Technologies Used: Sybase Open Server, Sybase, Informix, Pro*C, "C", Shell Motorola August 1991 to March 1994 Client: Motorola Corp. Finance  Role - DBA  Key Deliverables - Financial Forecasting and Budgeting System  • Designed and developed a financial forecasting and budgeting system using client/server technology; the front-end development tool Omnis7 provided access to a Sybase database for both the IBM PCs and Apple Macintoshes  • The projects were created using Sybase, Omnis7, AWK, and shell scripts; this project used object-oriented concepts and part of the project was a redesign of a C++ project  Technologies Used: Sybase, Omnis7, AWK, Shell Scripts, C++, IBM PCs, Apple Macintoshes    Client: Motorola Patent Department  Role - DBA, Apple Developer  Key Deliverables - Tool Evaluations, Oracle System Enhancements  • Reviewed front-end tools 4th dimension and Omnis7 by developing a time billing system in each  • Altered an existing Oracle system to use Oracle Reports for time billing  Technologies Used: Oracle, Oracle Reports, Omnis7    Client: Motorola Security  Role - Security review/analysis  Key Deliverables - UNIX Security  • Worked on centralized login control using Kerberose and DCE (Distributed Computing Environment)  Technologies Used: UNIX, Kerberose, DCE Brown Computer Consulting September 1990 to January 1994 Database Developer Sybase (Know SAP) September 1990 to August 1991 Key Deliverables - Decision Support System Design and Development  • The decision support system tracks prescriptions and drug trends displaying possible savings by substituting a drug or suggesting an alternative prescription to a doctor  • The project was created using Sybase, DCL, and C  Technologies Used: Sybase, DBLIB/C, TSQL Store Procedures, DCL, C    Motorola Cellular (Know Google) - Contract Consultant for Upp and Associates  Role - Senior Consultant  Key Deliverables - Purchase Order Tracking System Design and Development  • Designed and developed a purchase order tracking system; the system issued tasks and distributed the task to the desired division for scheduling; the project was created using JAM, Oracle, and C  Technologies Used: JAM, Oracle, C    Firestone - Contract Consultant - Contract with BridgeStone Consulting  Role - Senior Consultant  Key Deliverables - Relational Database Benchmarking  • Benchmarked UNIX versions of Sybase, Oracle, Ingres, Unify and Informix relational databases  • The final evaluation also included a review of the previously developed Oracle system that was plagued with errors  Technologies Used: UNIX, Sybase, Oracle, Ingres, Unify, Informix Senior Database Administrator Rich/Reuters October 1989 to September 1990 Key Deliverables - Network Management Product Development  • Involved in development of a Network Management Product that monitored the status of each box on the network; developed using the Sybase database, TCP/IP and SNMP  • Completed coding of a permission mechanism that would grant or revoke access to a Reuters Network; development was completed using Sybase, FTP, and TELNET  Technologies Used: Sybase, FTP, TELNET, TCP/IP, SNMP Northrop - Senior Consultant Key Deliverables - Quality Assurance Project in Manufacturing Production September 1988 to October 1989 Contract with Taylor Management)  Role - Database Developer  Key Deliverables - Quality Assurance Project in Manufacturing Production  • Designed, developed, and implemented a quality assurance project in manufacturing production for a defense contractor  Technologies Used: Oracle Database, Pro*C, C, TCP/IP, AutoLisp Technical Consultant CBIS Consulting February 1986 to November 1988 Key Deliverables - Relational Database Evaluations and Benchmarking  • Evaluated and benchmarked UNIX versions of Oracle, and Informix relational databases modeling a reservation system  • Wrote a document describing the advantages and disadvantages of each product  Technologies Used: UNIX, Oracle, Informix    Bell Labs (Now Lucent)  Role - Testbed Coordinator  Key Deliverables - Hardware Configurations, Schedule Management, Software Testing  • Managed administrators and assisted in the purchasing and implementation of hardware configurations, managed schedules of test machine usage, tested and implemented software productivity tools including Kernel modules, security features, and special window applications  • Acted as key analyst in determining the cause of computer failures and implementing immediate solutions for a large communications firm; responsibilities included quality assurance testing of new R&D UNIX releases  Technologies Used: UNIX, Kernel Modules Senior Consultant First Options June 1988 to September 1988 Contract with Author/Fredrick)  Role - Architecture Review  Key Deliverables - Network Evaluations, HW Solutions  • Evaluated Local Area Networks, Wide Area Networks, and trading room applications for a large options trading firm  • Presented possible hardware solutions and established new hardware maintenance contracts  Technologies Used: LAN, WAN, Trading Room Applications Pre-Sales, Post-Sales, Database Development JFM Business Systems/Resource One Consulting - Bell, IL August 1985 to February 1986 Clients: Ill. Bell, Allrite Sheet Metal, Balkin & Duran, St. Annes Hospital, and 12 other clients  Role - Pre-Sales, Post-Sales, Database Development, Systems Analysis, Hardware Fixit  Key Deliverables - Feasibility Studies, System Analyses, Programming, Programmer Documentation, Extensive Client Consultation  Feasibility studies were made for hardware and software selection based on financial and time constraints. Responsibilities included user interviews in all areas and the preparation of a preliminary Survey Report that identified system objectives, problem areas, potential alternative solutions, a recommended cost effective system approach, and an implementation plan.  Implemented a variety of systems, including financial forecasting, trend analysis, mail list, billing, realty management, patient scheduling, commission system, contribution list, and inventory control systems. The majority of the systems were written using the Informix or Unify database packages under the Unix programming environment. The 'C' language was also used in these systems.  Responsible for clients' hardware and software needs. Duties included hardware checking and exchanging of boards (e.g. Mother board, controller memory) to solve hardware problems. Job functions consisted in participating of system generation and review of new releases in application software and operating system software. Also installed operating systems. Provided software support by telephone and on-site trouble shooting. Developed a variety of software systems for the client and staff. Training of customized package occurred at the client's site and follow-up calls were given on a regular basis.  Designed, developed, and implemented two personnel systems created for an executive search firm and a domestic cleaning service. The search firm application included a sales analysis module using Informix. Featured in the Unify database is an extensive load/unload system for the cleaning service. Both of these systems were written in 'C' and Shell languages.  Development and implemented two manufacturing systems. These systems included Accounts Receivable, Accounts Payable, Packing Slips, Inventory Control, Sales Analysis and Order Entry. Programming was accomplished using the Informix database system with the on-line programs driven by 'Shell' menus.  Development and implemented a pension system and time billing system in RBASE. This was used by a local union to track the pension information of each member of the union.  Designed, developed, and implemented four different law office systems. The three systems handled all ticklers, and case information pertaining to personnel injury law. The fourth was a time billing package for patent law attorneys. Featured in the Informix database was a direct link into a word processing package.  Technologies Used: Informix, RBASE, Unify, C, Shell Education MBA in Marketing Keller Business School - Chicago, IL 1991 BS in Computer Science Marquette University - Milwaukee, WI 1983 Skills Database Management (10+ years), Databases (10+ years), SQL (10+ years), Agile (10+ years), Project Management (10+ years), Software Development (10+ years), XML, HTML, Linux, Jquery Links http://www.linkedin.com/in/michaelnbrown http://@properties Certifications/Licenses Project Management Professional (PMP) June 2007 to Present Scrum Master May 2009 to Present
Database_Administrator Systems_Administrator Software_Developer Project_manager
Tutor Corps Tutor Corps Tutor Corps - Dental Office Flushing, NY Seeking a Software Engineer intern to apply my skills in planning, coding and testing to facilitate the development of  innovative and effective business solutions Work Experience Tutor Corps Dental Office - Brooklyn, NY January 2019 to Present College Assistant / Tutor in high school  ? Delivered classroom tutors on Computer Science and Math subjects in high school  ? Prepared high school students for New York State examinations  ? Maintained safe and positive student learning environment Database Administrator Dental Office - Flushing, NY September 2015 to Present Developing strong patient relations by providing the high level of customer service  ? Processing all insurance claims, treatment plans and pre-determinations electronically  ? Troubleshooting applications in Windows  ? Upgrading software and print devices Education Bachelor of Technology in Computer Systems New York City College of Technology - Brooklyn, NY September 2018 to Present Associate in Science in Liberal Arts Queensborough Community College - Bayside, NY February 2018
Database_Administrator
Sr. IT Manager, Enterprise Release Management Organization Sr. IT Manager, Enterprise Release Management Organization Sr. IT Manager, Enterprise Release Management Organization - Cisco Systems • People Leadership is my core strength. I have over 10 years of experience in building and growing global teams and I catalyze the success for my team members by leveraging both their strengths as well as their weaknesses.  • I have a deep understanding of end-to-end IT operations management principles and specialize in exercising continuous improvement methodologies in my management.  • I am adept at identifying Key Performance Indicators (KPIs) and driving system-wide improvements that deliver results.  • I possess a track record of driving transformative strategies at a global level within a rapidly growing and fast-paced operating environment. My strong influencing skills have enabled me to initiate and drive successful improvement initiatives within my organization as well as across the broader enterprise. Work Experience Sr. IT Manager, Enterprise Release Management Organization Cisco Systems 2011 to Present • Manage P&L of over 50 MM Q/Q and global organization comprising of both Business and IT Operations.  • Leverage data to measure results, manage performance, identify opportunities, and influence the team and senior leadership.  • Run a Program Management Office (PMO) to plan work with different Agile trains and scrum teams to provide constant flow of release scope.  • Handle high impacting client escalations with Senior Staff and mitigate any challenges with stakeholders and customers.  • Develop insights and recommendations on key strategic questions, including the growth strategy and execution plan; backed with data and strategic analysis.  • Develop projection models, headcount forecasts and budgets to set business and organization targets. Monitor forecasts vs. actual to identify and address opportunities to collaborate cross-functionally to achieve goals.  • Recruit high performers, retain and motivate existing staff, and improve overall productivity of the organization.  • Drive operational alignment across different IT teams and key stakeholders, including other product groups, sales, client support, finance, marketing, and internal recruiting.  • Handle high impact programs across Cisco such as - Replacing legacy billing platforms with IBM Concur, legacy procurement systems with Ariba procurement.  • Handle Continuous Integration /Continuous Delivery platform tool automations. Prescribe and lead container bases deployment strategy. Lead teams through cloud migrations from Oracle to Mongo and Cassandra. Lead, Data Implementation and ERP Cisco Systems 2004 to 2011 • Lead a 10MM Q/Q Implementation Department with senior technical DBA's, PMs and Analysts.  • Delivered Uptime SLA of 99.9% across all my services.  • Delivered on multiple service cost optimization opportunities through a great deal of tough market transitions, all while maintaining high performing and agile global team  • Migrated a number of key Cisco platforms to cloud, delivering elasticity and higher ROI.  • Leveraged ITIL and other industry best practices to improve QoS (Quality of Service).  • Delivered productivity gains of 3x across a 5-year trend, by practicing "Metrics Driven Operations" Operations Lead General Electric Power Systems 2000 to 2002 • Team Lead with Infra Hosting and Systems Engineering Team in GE  • Reported to Senior Manager and managed a budget of over 250 Mil Y/Y  • Hired a Global Team of DBA, System Admins, Network Admins to manage a new Global Data Center  • Hired Project Managers and lead them through the 2-year program on building a new state-of-art data center for GEPS  • Trained and practiced Six-Sigma and evangelized the use of Six-Sigma policies for productivity improvement in IT Database Administrator DHL Airways Inc 1996 to 2000 • Production DBA for major systems in DHL  • Participated in global projects and trained in project and program management Education PMP and Management Domains in Electronics and Telecom Engineer Bombay University 1994 Skills Program management, Budget, Architecture, Team building, Deployment, Scrum Master, Waterfall, Salesforce, Linux
Project_manager Database_Administrator
Database Administrator Database Administrator Database Administrator / Developer - USC Marshall School of Business Los Angeles, CA Authorized to work in the US for any employer Work Experience Database Administrator USC Marshall School of Business - Los Angeles, CA 2008 to Present Spearhead initiatives to improve data integration and integrity across multiple databases including:  - leading the Marshall Data Governance and integrity initiative, standardizing and validating data silos across departments  - successfully overseeing the SharePoint synchronization project, propagating alumni database data into forms  using SSIS  - integrating 3rd party software to seamlessly interface with Marshall portal front end  - creating CastIron orchestration to synchronize alumni data and Salesforce data via web services  - managing the SQL upgrade project upgrading all servers from SQL 2000 to SQL 2005  - installing and maintaining SQL Analysis server; enabling various departments to view aggregated alumni data for marketing purposes  - recommending the system and re-architecting a person identity management system data schema that  ensures data standardization, validation, verification and integrity  - leading the synchronizing of profiles from Salesforce and Raisers Edge systems to facilitate sharing of information while protecting data integrity and ensuring optimal information across systems  • Created and manage daily backups using SSIS packages, SQL Agent and SQL Mail  • Created and maintain SSRS server to produce reports on behalf of a wide range of client users  - Created DataFlux jobs to standardize, validate data. Also used as an identity management solution for myMarshall account creation processes. Database Developer Adsystech Corp - Los Angeles, CA 2008 to 2008 Created and maintained Log Shipping for several databases and implemented and maintained replication on production server  • Initiated storage procedures that improved server space by shrinking database and log files daily and weekly  • Developed monthly storage procedures to back-up and restore production databases to a training server Database Developer Source Link - Los Angeles, CA 2006 to 2008 Monitored and troubleshot sophisticated DTS packages that processed weekly inbound data feeds  • Developed automated processes using storing procedures that pulled datasets, removed duplicates, bcp to file, encrypt file, ftp file, and emailed clients upon project completion  • Refactored existing stored procedures to improve performance and scalability  • Created DataFlux jobs to standardize, validate and de-duplicate data warehouse addresses  • Initiated a maintenance plan for SQL servers including backup, indexing and shrinkdb Application and Database Developer Los Angeles Housing Services Authority - Los Angeles, CA 2004 to 2006 Maintained all server backups  • Created a master database including cleaning and duplicating processes; consolidated four separate data stores into one streamlined system  • Developed .NET program to manage internal inventory using ASP.net, SQL Server 2000, VB Script, and Web controls  • Initiated a .NET training program that enabled online class signups and scheduling using ASP.net, SQL Server 2000, VB Script, and Web controls Contract Lead ASP/SQL Server Virtual Tribute.com - Los Angeles, CA 2003 to 2005 2000 Application Developer  • Led the development and design of all VirtualTribute.com web applications, an online resource that facilitates nonprofit donation-making  • Designed back-end database with SQL Server 2000 using Enterprise Manager and SQL Server Query Analyzer  • Provided relational database design, management, development and production database administration  • Developed and maintained ASP pages using DreamWeaver, JavaScript, VBScript, and ADO tools to create ASP  • Designed website using DreamWeaver, Photoshop, Fireworks MX for all image development and CSS pages  • Led a team of two Flash developers in creating a database backed dynamic-flash entitled "virtual tribute" Web Developer/ Database Application Developer Matrix Racing.com - Canoga Park, CA 2003 to 2003 Designed and developed a workflow application that integrated all aspects of day-to-day business operations  • Created Access VBA program to import records from Excel into an SQL Server 2000 database, enabling greater efficiency and viability inserting and updating database records  • Modified and maintained ASP Cart application using mailing lists and IIS components  • Enhanced, maintained and debugged a back-end application "Web Storer; developed application via ASP, HTML, VBScript, Java, and MS SQL Server 2000 DTS technologies and tools Contract SQL Server 2K Database Application Developer Houlihan Lokey Howard & Zukin - Century City, CA 2002 to 2002 Designed Stored Procedures and Views for back-end administrative site using SQL Server 2000 Database  • Assessed and developed performance improvements to front-end website    • Developed and maintained ASP pages with documentation; used object oriented strategy for more scalable efficiency Contract Technical Consultant Sakow & Tripp Enterprises - Los Angeles, CA 2001 to 2001 Installed and administrated Windows 2000 Server, Windows 2000 Professional, and Windows XP Professional Edition, including configuration of Microsoft Office XP  • Setup a Linksys Router with 802.11b functionality for a five-user network including wireless laptop; ported forwarding configuration for FTP and IIS server  • Managed Internet Information Server, FTP server setup for remote user file sharing  • Established a Windows 2000 Active Directory Services Infrastructure installation and administration  • Set up a SMTP POP3 email and configuration with Outlook Office XP and Mail Merge  • Restructured and maintained website Law Firm Technical Consultant Baker Robbins & Company - Houston, TX 2000 to 2001 Interfaced and collaborated directly with attorneys to create optimal automated business solutions including:  - producing workflow applications into one efficient system using Metastorm E-work and FormFlow software  - designing a graphical user interface for workflow applications using Visual Basic, VBScript, and JavaScript  - supporting implementation of Docs document management software  - restructuring data and Microsoft Access fields with Microsoft Word documents to improve workflow  automation  - creating high level ASP site using VBScript, JavaScript, and SQL Server 2000  - installing an administrative maintenance site for back-end site management  - designing Visual Basic program to extract extra line feeds from DAT Files for Database conversion using  Microsoft SQL Server 2000 DTS service  • Underwent formalized training with Dennemeyer, an enterprise-wide Intellectual Asset Management System Patent and Trademark application that uses Access 2000 Software Developer GalleryWatch.com - Austin, TX 1999 to 2000 Collaborated effectively on teams to produce pages for the database backed website using ASP  • Used COM+ modeling and created DLL components to enhance website efficiency Contract Technical Consultant Visual Business Systems - Houston, TX 1998 to 1998 Implemented Goldmine 4.0 on computer LAN  • Constructed a scheduling program using Access, SQL and VBA  • Developed Via ASP to generate ad hoc reports in browser Education BBA in Computer Information Systems/BA Texas State University - San Marcos, TX 2000 MBA in Information Systems University of Southern California Additional Information TECHNICAL KNOWLEDGE    Languages: TSQL, MDX, Visual Basic.NET, JavaScript, HTML  Database: SQL Server Analysis Service, Integration Services, Reporting Services  Operating Systems: MS Windows Server 2003, Windows XP / VISTA/ 7  Web/Application Servers: IIS, Apache Tomcat, .NET  Web Technologies: HTML, ASP.NET, VBScript, JavaScript, Dreamweaver  Integration Tools: SharePoint 2007, Cast Iron Systems (cloud integration), Dataflux Studio (data integrity suite), Jetform Intempo ( workflow).    Tools: Redgate (SQL Compare, SQL Source Code, SQL Refactor, SQL Dependency Tracker), Ultra Edit (Hex Editor), Apex Data Loader (Salesforce tool), MS Enterprise Manager, Erwin Data Modeler, MS Project, SQL Server Business Intelligence Development Studio, Spotlight for SQL Server
Database_Administrator Software_Developer Web_Developer
Database Developer Database Developer Database Developer - Innova Systems International Virginia Beach, VA Seasoned and skilled data management professional, with broad experience in every aspect of Database development and administration. Progressively responsible experience managing technical professionals to achieve superior results. Organized and driven to provide customer satisfaction on complex projects. Work Experience Database Developer Innova Systems International August 2018 to Present Working on technical aspects of the Navy Readiness Reporting Enterprise Business Intelligence (NRRE-BI) program solution architecture and development management. The NRRE-BI is the enterprise wide authoritative data warehouse and Business Analytics component of the Navy Readiness Reporting Enterprise portfolio of programs used to consolidate information from across numerous programs within and in support of U.S. Navy's readiness domain. NRRE-BI currently provides mission essential information, analysis, and reports to personnel across the Navy's commands and is a critical reporter to the Chief of Naval Operations and U.S. Congress.    Current responsibilities include: Coding to requirements specified contract deliverable documentation. Develop code for core architectures and more complex modules. Develop and maintains the business intelligence framework and more complex multi-dimensional data marts. Supply build images and deployment instructions to System Engineers. Conducts research and development (R&D) and proofs of concept (POC) while planning the revolving two-year future roadmap for NRRE-BI's technical path and presents ways ahead. Supporting SQL upgrade to 2016 with emphasis on SQL Polybase accessing parquet files on Hadoop. Supporting cloud migration using Spark to move files from Windows to Hadoop. SharePoint DBA Vista Technical Services, LLC November 2015 to August 2018 US Army TRADOC, ARCIC - this is the second year of support in maintaining and providing additional enhancements to application integration and information architecture in an environment based on Microsoft SharePoint. Responsible for the data architecture, integration services, and database administration support for the Portal team. Daily duties include review and remediation of all nightly load processes. Also responsible for SQL Server health and disaster recovery P&P. Architected solution for TRADOC Staff Directory that was being managed by spreadsheet using SQL Server tables and SharePoint External List BCS Services. Completed data modeling and ETL processes for Interactive Capabilities Repository. The solution provides ARCIC the ability to request funding for contracts to support mission objectives. Managed SQL Server upgrade from 2008r2 to 2012. Architected and deployed solution to support tracking mandatory and group specific training, Senior Business Intelligence Specialist MicroLink, LLC November 2010 to October 2015 FDA - SharePoint Implementation - this implementation supports information sharing within the FDA. Primary responsibilities include supporting business intelligence implementations within Project Server PWA supporting configuration of Analysis Services cube and OOB Excel reporting. Additionally, supporting SQL Server Reporting Services, Secure Store Services and Business Connectivity Services and database design for external lists within SharePoint. Developed SharePoint External Content Types using Oracle source to support NCTR. Developed dashboard reports to support PMO from Project Server 2010 reporting database and PWA lists. Completed logical and physical database design to support an automated system configuration request application.  ADS - Data Mining Initiative - this company is a supplier of tactical and operational equipment for DOD. The company's current reporting process was not scaling with growth. They required a platform to support ad-hoc reporting and analytics with fast response times. Responsible for data architecture, integration services, and database administration.  Ronna Sustainment - Phase I - this is a global enterprise web site residing within Harmonieweb. Ronna membership consists of over 13 different organizations supporting operations in Afghanistan. Ronna enables these organizations to reduce their unclassified information gaps. Responsible for Fast Search for SharePoint installation and customization including setting up managed properties, search scopes, search centers and custom coding for facets in the refinement panel.  US Army TRADOC, ARCIC - Phase III - this is the third year of continuing development on the Campaign Plan, the first year on Synchronization Matrix and additional enhancements to application integration and information architecture. Responsible for the data architecture, integration services, and database administration support for the Portal team. Additionally, managing the reporting infrastructure through SharePoint web parts and preparing for SharePoint 2010 upgrade to allow for Reporting Services integration. System Architect Principal II AMERIGROUP Corporation July 2008 to November 2010 • Implemented new Operational Data Warehouse using both bulk loading processes and replication to support near-time data currency adhering to Amerigroup established P&Ps for Release Management.  * Attend weekly meetings with Data Architects to discuss design considerations for ODW and additional stacks to support Enterprise reporting needs.  * Assisted in writing POC design document for a requested NCC dashboard and reporting application.  * End to end developer for MSAS cubes for Authorizations and Enrollment. Created dimensional model, ETL process using SSIS for data load and Analysis Services cube. Created slowly-changing dimensions and dimensions that required using a ragged hierarchy.  * Held design meetings for various projects as technical lead.  * Held design review meetings with senior management to allow for overall project evaluation.  * Provided time and task management for consultants for various projects. AMERIGROUP Corporation July 2000 to November 2010 Director AMERIGROUP Corporation April 2007 to July 2008 * Managed daily tasking and project work for 6 staff members.  * Attended new market/expansion meetings and provided input for project planning and department impact. Worked with PM team to ensure that team deliverables where met.  * Met with senior management to discuss quarterly budget allocations. Assisted in decision making regarding hardware/software requirements for the quarter.  * Worked with existing vendors on annual software renewal contracts. Worked with senior management and legal on new agreements for software and maintenance with vendors.  * Worked with consulting companies on bringing in contracted workers. Created SOW, negotiated hourly rates, and worked with legal on any issues relating to contract language. Team Lead AMERIGROUP Corporation March 2006 to April 2007 * Managed daily tasking and project work for 6 staff members. 4 DBAs and 2 Principles. Daily task management includes administration of both production and development servers, bug fixes for daily and weekly data extracts, security, and assistance needed by developers. Project work included providing management and resource assistance to a new reporting database to support Medical Management and an executive level Dashboard. Additionally, managed extracts to support new market testing.  * Provide support to senior management with staffing. Assisted with interim evaluations for all staff and 90 day evaluations for new hires. Created a 90 day action plan for underperforming staff that included a weekly one on one meeting to evaluate improvement.  * Met with senior management to discuss quarterly budget allocations. Assisted in decision making regarding hardware/software requirements for the quarter. Arranged for vendor demo for purposed software purchase and feedback to senior management on the viability of that purchase.  * Worked with senior staff to insure support for KM servers. Communicated with Infrastructure Services to manage server maintenance, hardware issues, and space issues and productionalization of new servers.  * Worked with senior staff to support Facets 4.31 upgrade. Worked to insure that KM process timelines and dependencies were understood by project team. Senior Database Administrator AMERIGROUP Corporation July 2000 to March 2006 * Member of the architecture team that designed and implemented the company's Integration Repository database and all ETL processes using Informatica that move data into the system. The database serves as an integration point for member, claim and authorization data originating in disparate homogeneous and heterogeneous systems. Data from multiple claims systems is converted and merged into the Integration Repository.  * Designed and implemented Change Data Capture process. Utilizing a combination of database triggers and key tables to store record modifications, this process logs all changes on the source that are required on the integration side. Wrote merging routines to read key tables, retrieve latest changes and apply them to the Integration Repository. Designed and implemented an archiving plan that allows for the retrieval of past transactions.  * Took lead role in the implementation and administration of MS Reporting Services. Build custom administration tools to monitor report's statuses and provide notifications. Mentored junior DBA staff on best practices MS Reporting Services and Informatica.  * Provide daily assistance to development staff with query optimization and data analysis.  * Co-author of the company database design and naming standards.  * Instrumental in the architecture and implementation of transactional-based legacy to RDBMS based operational data store. This near-realtime interface included the application of many data-cleansing and business rules as it parsed the encoded data.  * Designed and implemented various data marts as required by functional areas. They included data marts to support daily inpatient census reporting, daily call center statistical reporting, and daily behavioral health reporting.  * Designed and implemented a data archiving solution, synchronizing data and transactions between the transactional-based legacy system, the operational data store, and the data warehouse.  * Designed, implemented and maintained the import from the operational data stored to a 300 GB warehouse; this weekly process included a great deal of data cleansing. This warehouse was the central store used by virtually all custom applications, reports, and data analysis.  * Assisted developers with syntax, debugging and optimization of SQL code.  * As part of the IT Quality Assurance process, responsible for SQL code review and migration to production servers as well as any data modification outside of the applications. Programmer Abacus April 2000 to July 2000 * Created custom scripts for call center operators.  * Created custom financial reports.  * Debugged and enhanced Crystal Report used for call time reporting.  * Created and monitored SQL Server jobs.  * Promoted SQL code to production. Programmer Trader Publishing February 2000 to April 2000 * Coded programming bug fixes and enhancements.  * Unit tested all changes.  * Maintained documentation for all coding changes. Programmer Harris Publishing September 1999 to January 2000 * Created custom scripts for call center operators.  * Debugged and enhanced Crystal Report used for call time reporting. Skills Microsoft sql server, Microsoft sql server 2008, Microsoft sql server 2008 r2, Sql server, Sql server 2008, Sql server 2008 r2, Sql, Analysis services, C#, Microsoft project, T-sql, R2, Scala
Database_Administrator
Project Manager - Customer Support Project Manager - Customer Support Project Manager - Customer Support Herndon, VA • Creative, highly skilled and result driven Senior Technical Leader with over 20 years of experience in Project  Management, Technical Support and System Administration  • Excellent negotiator in arriving at solutions that are acceptable by the client and feasible for the team. Consistently  delivered within cost and schedule  • Established high performance work environment through strategically aligning the capabilities with business  objectives  • Headed support services and managed ownership of incidents and resolutions. Effectively managed deadlines and  turn-around-time without sacrificing quality and SLA (Service Level Agreements)  • Excellent verbal and written communications skills with the ability to communicate at all levels of the organization.  Well respected by clients, business and project teams  • Recruited, trained and mentored several resources. Managed development and training needs Work Experience Project Manager - Customer Support System Automation February 2011 to May 2019 As a Front Line Manager, I provided all aspects of Project Management and Technical Support to external customers regarding the implementation and maintenance for System Automation's entire suite of Regulatory Management products.  Some of my responsibilities included:  • Serving as the liaison between external customers and internal teams  • Providing various aspects of project management to ensure smooth customer experience  • Working with various teams to coordinate the customer's implementation  • Identifying potential risk areas and guiding customers in risk management and mitigation  • Preparing and delivering project presentations and project status reports to customers  • Assisting clients with after go-live tasks, including but not limited to system setup, data conversion, imports/exports, etc.  • Working closely with Development and Product Management teams to ensure that each customers' environment is running  efficiently  • Creating and modifying SQL scripts to perform data analysis  • Creating Crystal and Jasper reports for customers  • Providing one on one training to customers  • Mentoring and training new and junior staff Operations/ Database Manager, Operations Department System Automation 1999 to 2011 Contract for U.S. Army Recruiting and Retention Systems  • Provided 24X7 operational support (Applications and Databases) for the U.S. Army Recruiting and Retention Systems  • Perform general management activities, including annual reviews, team building, process management, task assignments, etc.  • Implementation, configuration and support of the software change Management processes and applications  • Create and implement processes and procedures for operations support activities  • Perform risk analysis and develop risk mitigation activities, as appropriate  • Analyze requirements of software change proposals to scope tasks and design software  • Wrote software change analysis documents  • Monitor and maintain client's systems in development, test, training, and production environments  • Primary liaison between the client, partners and System Automation (SA) for system support and continuous improvement  • Adhere to ISO9001 and CMMI level 2 processes  • System Administrator for SUN and IBM machines  • Provide on-call system-level technical support and troubleshooting in emergency situations Programmer Analyst, Supervisor of Operations Department System Automation 1996 to 1999 Contract for U.S. Army Recruiting and Retention Systems  • Monitored and maintained customer's systems in production, test, and training environments  • Designed and developed software in Perl, C, or C++ for batch processes  • Provided on-call system-level technical support, troubleshooting problems in emergency situations  • Liaison between client, partners, and SA Systems Administrator/Programmer System Automation 1994 to 1996 Contract for U.S. Army Recruiting and Retention Systems  • Performed System Administration for several IBM RS6000 and Sun Solaris systems  • Performed Disaster Recovery and Business Continuity Operations for all critical systems  • Migrated from Mainframe to Open System environment (Sun Solaris and IBM RS6000)  • Participated in on-call rotation for 24x7 support and Sunday processing  • Performed system backups and restores    TECHNOLOGIES  Windows Server, Windows 7, Windows 10, Internet Information Server, .Net, HTML, SQL Server Management Studio, SQL Developer, Jasper, Crystal, Oracle Enterprise Manager, UNIX, Linux, VAX/VMS, Rational, VM/XA, RISC 6000/AIX,  Sun Enterprise 4000/Solaris, PowerScript, C++, Microsoft Project, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Amazon Web Services (AWS) Education Master of Science in Management Information Systems University of Maryland - College Park, MD Bachelors of Science in Computer Science George Mason University - Fairfax, VA Skills Customer support, Technical support, System development, Business continuity, Disaster recovery, Sdlc, Systems engineering, System administration, Help desk, Help desk support, Service desk, Mentoring, Training, Operations, Team building, Outlook, Maintenance, Scheduling, Estimating, Customer Service, Maintenance, Outlook, Word, Microsoft Project, Scheduling, Estimating Certifications/Licenses Driver's License ITIL V4 May 2019 to Present CompTIA A+ December 2009 to Present Additional Information CORE COMPETENCIES  Project Management, Customer Support, Technical Support, Service Desk Support, Help Desk Support, Application  Support, System Administration, Systems Engineering, IT Operations, IT Management, Team Building, Team Leadership,  Mentoring, Training, System Development Lifecycle (SDLC), Disaster Recovery, Business Continuity
Project_manager Systems_Administrator
Non-Violence Counselor Non-Violence Counselor Adjunct Professor and LAC Florham Park, NJ I am seeking an opportunity to use my education and experience to enrich the lives of those in my community. I believe my experience and personality will bring empathy and understanding to those seeking help. Authorized to work in the US for any employer Work Experience Non-Violence Counselor Jersey Battered Women's Service - Morristown, NJ June 2017 to Present • Counsel male and female perpetrators of domestic violence  • Provide individual counseling  • Facilitate group counseling sessions focused on psychoeducation  • Conduct intakes  • Provide referrals for clients to other community and private services Adjunct Professor College of Saint Elizabeth - Convent Station, NJ 2017 to Present • Adjunct Professor teaching Developmental Psychology  • Course follows the human life span from conception thru death  • Conduct classes in person and online  • Provide feedback and grades to students in a timely manor Development Administrative Assistant/ Database Administrator Jersey Battered Women's Service - Morristown, NJ August 2015 to Present • Maintain the Raiser's Edge database of all constituents and donations  • Provide data analytics on donation history and constituent participation  • Help with mailings and campaigns Intern Jersey Battered Women's Service 2016 to 2017 • Counsel male and female perpetrators of domestic violence  • Provide individual counseling  • Facilitate group counseling sessions focused on psychoeducation  • Conduct intakes  • Provide referrals for clients to other community and private services Volunteer Jersey Battered Women's Service 2014 to 2016 • Helped at the front desk as needed  • Was a member of the crisis responses team, responding to local police departments when there was a domestic violence call to counsel victims Internet Sales Manager Warnock Automotive Group - Whippany, NJ 2009 to 2011 • Worked with customers to find the right car and negotiate the best price  • Listed vehicles on eBay for the dealership, which included photographing the vehicles, writing descriptions, and uploading the information to eBay  • Handled the social media accounts for the dealership including Facebook and Twitter EMCO - Contractor NASA Marshall Space Flight Center - Huntsville, AL 2008 to 2009 Database Administrator  • Telecommuted from New Jersey, for company based out of Huntsville, Alabama  • Supported the One NASA/NASA GAL email system  • Maintained SQL and Microsoft Exchange servers  • Supported the NASA email postmasters when there was a problem with users email  • Helped set up and operate the emergency operations out of Marshall Space Flight Center when Johnson shut down for the Hurricane Ike evacuation  • Managed the update of records in the Microsoft Exchange Server to complete their migration to the new NOMAD email system Tessada - Contractor NASA Johnson Space Center - Houston, TX 2005 to 2008 IT Support Specialist  • Had intimate knowledge of many different computer programs used at Johnson Space Center; used this knowledge to assist users over the phone and in the office with problems and errors  • Set up and corrected OneNASA/NASA GAL email addresses for new and existing employees at all 15 NASA centers  • Maintained SQL and Microsoft Exchange servers  • Supported the NASA email postmasters when there was a problem with users email  • Supported the PKI encryption software, setting up and recovering accounts  • Assisted users in the DDMS and EDMS engineering drawing databases  • Wrote step-by-step program guides for help desk technicians and end users  • Organized and ran monthly safety training Education MA in Counseling Psychology in Counseling Psychology College of Saint Elizabeth - Morristown, NJ May 2017 BA in Psychology in Psychology College of Saint Elizabeth - Morristown, NJ December 2013 Certifications/Licenses Licensed Associate Counselor October 2017 to November 2020
Database_Administrator
Database Administrator - IT Support Specialist Database Administrator - IT Support Specialist San Antonio, TX Authorized to work in the US for any employer Work Experience Database Administrator - IT Support Specialist Accenture January 2017 to Present Administered MSSQL databases in cooperation with a diverse and distributed team of IT professionals.  Produced database reports, documented technical processes, and assisted with automation efforts.  Practiced Agile methodologies for project management and tracked work in the ServiceNow ticketing system. Recording Clerk - Civil Division Bexar County District Clerk's Office June 2013 to May 2016 Intricate knowledge of court record database system through daily hands-on interaction and system management. Taught  clerks, attorneys, and civilians to use the records database efficiently to facilitate successful research. Barista Starbucks Coffee Company February 2008 to June 2013 Delivered legendary customer service by consistently providing perfectly executed beverages to individual specifications.  Trained new employees in barista responsibilities to ensure a smooth transition to floor work. Member Service Representative United Services Automobile Association March 2011 to November 2012 Deepened member's relationship with USAA by providing exceptional customer service and relevant product solutions through trained expertise in the fields of auto, renters, home, and valuable personal property insurance. Operations Manager KUIW.ORG Internet Radio Station June 2008 to June 2009 As a senior at UIW, managed student staff and supervised daily operations of the University of the Incarnate Word internet  radio station.  Simultaneously interned with the Guadalupe Radio Network as a Production Assistant. Receptionist Law Offices of Carroll & Hinojosa, PLLC September 2005 to May 2007 Efficiently managed office calls, logs, databases, and mail while assisting attorneys & clients with pending court cases. Education Bachelor of Arts in Communication Arts in Communication Arts University of the Incarnate Word 2016 to 2019 Rackspace Open Cloud Academy Graduate June 2016 Castle Hills First Baptist School May 2009 Links http://www.linkedin.com/in/meganculpepper http://KUIW.ORG Certifications/Licenses RHCSA July 2016 to July 2019
Database_Administrator
Database Administrator II Database Administrator II Database Administrator II - Department of Public Safety - Motor Carrier Bureau Houston, TX I am a Programmer/Analyst with over 12 years of experience in software development. I have  substantial software experience with C#(.Net), Microsoft Visual Foxpro, Cobol, Clarion, C and Visual  Basic. My recent experience is with Microsoft SQL Server 2000, 2005 and 2008 used in a .net  environment. Authorized to work in the US for any employer Work Experience Database Administrator II Department of Public Safety - Motor Carrier Bureau - Austin, TX 2011 to Present Primary Duties included preparing various queries/reports and validating data acquisition. Database Designer/Programer PfmLand LLC - Bellaire, TX 2008 to 2010 Developed a web application for supporting the Chain Of Title used in procuring new leases. The work  was done using C# and SQL 2008. The database design in addition to creating many relational tables  and views, included the creation of several Stored Procedures, Functions and in a related project, the use of Triggers. Consultant Quality Technical Software Systems - Pearland, TX 2006 to 2007 • Consulting  ? Quality Technical services built a website allowing the Employees of a small company to enroll in their health benefits, allowing them to select from several combinations of options. I Created the database using a template some else had created (In foxpro), and designed most of the website using Visual Studio 2005 and C# web pages. This sight also required registration, and a Login screen. Selections could be changed until the enrollment period ended, then the logins were all disabled.  ? Quality Technical also designed a website allowing people to search for Nannies. This time the website was mostly designed by another developer, I created the database essentially from the website, and then bound the controls to the database. The website had a registration and login page, although a login was not required to see the site, to actually contact any one it would. General Programmer Communicate Technological Services - Houston, TX 2003 to 2005 Duties included conversion from a Visual basic based Customer database, to Visual Foxpro.  • General Network and Database Administration.  ? Designing numerous SQL Queries, and reports, this included Active directory.  • And various other operations. (Backups, Uploads, Downloads, Nightly processes) Point of Sale Programmer / Support Supervisor Weiner's Stores - Houston, TX 1991 to 2001 Coded and/or upgraded Micro-focus Cobol applications on "back-office" computers in a POS environment. These applications included Shipping/Receiving, Payroll, Cash-  reporting, Inventory Control, and price-change implementation.  ? Updated MRX Basic applications on Weiner's NCR Register networks. Each of these  networks consisted of two servers, one active and one serving as backup. Should the active server fail the other server would take over automatically.  ? Implemented software changes remotely using the MLINK communications software  package under UNIX. This included zipping up the software and any required batch files, into an upgrade file, which was then copied to an upgrade directory on UNIX. A UNIX  shell script was then started to transmit the upgrade file to all targeted sites. consultant during the development of a school bus routing Quality Technical Software Services - Pearland, TX 1990 to 1990 maintenance/cost tracking database application written in Foxpro. Cobol Programmer McGinnes / Royce Manufacturing - Pearland, TX June 1987 to August 1987 Programmed and created a sales history database for a large steel fabrication facility.  This data had been stored on index cards. After writing the application, I entered all the data. Education Bachelor of Science degree in Computer Science Sam Houston State University - Houston, TX 1986 to 1989 Computer science Trinity Valley Community College - Palestine, TX 1985 to 1986 Skills Microsoft SQL (10+ years), C# .Net (9 years), IBM DB2 (4 years), ORACLE (1 year), Cobol (9 years), Clarion (3 years), Sql Server, Sql Dba, DBA, SQL, .NET, Microsoft SQL Server
Database_Administrator
Creative Director / Webmaster Creative Director / Webmaster Creative Director / Webmaster - Nine5Four, Inc Delray Beach, FL Seeking a position in a growth-oriented company that will utilize my knowledge and abilities and will allow me the opportunity to learn and grow to a level that enhances the company I represent.    PORTFOLIO  https://iamdfrancis.com/webfolio Work Experience Creative Director / Webmaster Nine5Four, Inc - Fort Lauderdale, FL January 2005 to Present Design all material in Photoshop, Illustrator, Primiere, XD, and InDesign used across all social media, web, website and merchandise platforms including t-shirts, stickers, sweaters, web advertisements, product pictures, model photography, and all creative requirements or opportunities for both Nine5Four and its clients.  Implemented web strategy effectively increasing brand awareness and social media engagement while consistently monitoring and improving user experience across all web channels and social media platforms.  • Conceived & developed appealing layouts for Nine5Four The Magazine using InDesign & Photoshop  • Maintain & update Nine5Four.com monthly or as required to keep content fresh  • Digital content strategy and creation to include interviews & reviews of products, places and things  • Provide Topic research & information delineation  • Write grammatically correct & unique content as well as edit & proofread content from contributors  • Create brand copy, including press kits, speeches, articles, digital & social media content  • Design custom advertisements - Digital & Print  • Design business cards, flyers, brochures, posters & other collateral material  • Direct & Oversee Print, Direct-Mail & Email Campaigns  • Monitor google web analytics adjusting user flow & experience based on data  • Plan & execute digital & physical marketing campaigns, including web, SEO/SEM, email, social media, event coordination & display advertising  • Design HTML/PHP landing pages for email campaigns  • Logo design from concept to implementation  • Acquire & coordinate with internal & external graphic designers & photographers  • Create email marketing templates (newsletters) & concepts maintaining cross email compatibility using internal email sotware as well as MailChimp, Constant Contact & MadMimi  • Advertising management, from initial creative design to completion with production personnel  • Provide strategic planning for photo/video shoots & creative sets from idea generation to completion including talent acquisition, video/photo/audio production & video/photo/audio editing  • Primarily edit footage & stay up-to-date with new technological advances  • Maintain & operate video equipment  • Familiar with standard concepts, practices & procedures within the video production field  • Assemble all raw footage, tag & organize according to type/keyword  • Audio synching & editing for clean audio synched with film/video  • Digitally cut files creating the sequence of the edit & determining film/video usability  • Reorder & fine-tune content to ensure the logical sequencing & smooth running of the film/video  • Oversee the quality & progress of audio & video engineering & editing when collaborating/managing internal & external teams  • Write voice-over/commentary  • Perform color correction & other image enhancements  • Mix audio tracks  • Suggest/ Selecting appropriate music when required  • Assist in set-up & break down of productions  • Assist in file management & organization processes  • Implement best practices in post-production to maximize overall efficiency  • Brainstorm new & creative growth strategies  • Coordinate with wholesale print vendors to ensure accurate print color & size  • Collaborate with & assist internal & external teams with creating landing pages/websites & optimized user experience  • Photo Manipulations, Retouching & Color Correction  • Organize, Tag & Date photos for inclusion in the company photo library  • Social Media Marketing & Management (Instagram, Facebook, Twitter, LinkedIn)  • Create, Monitor & Track Social Media Advertising Campaign engagement  • Develop Strategies to Create & Leverage UGC for increased brand recognition and user interactions  • Increased @nine5four Instagram to over 10K followers  • Develop, Design, & implement websites based on client need & industry to include  e-commerce sites, PHP/HTML sites, CMS & landing pages  • Evaluate emerging technologies & provide thought leadership and perspective for adoption where appropriate Sr. Website Developer Legal Mindset Media - Delray Beach, FL August 2008 to August 2018 Lead a team of designers and developers to create a custom application to improve search engine results across multiple keywords and categories for 25 clients including lawyers, doctors and small business within the US deploying 5,000+ templated sites in 3 years while maintaining 10 dedicated Linux servers.  • Web Server Maintenance & Security. cPanel & Apache on WHM  • Custom Software & Web development LAMP (Linux, Apache, MySQL, PHP),  • Experience writing custom, optimized PHP classes & functions  • Experience designing and developing high-performance websites  • Experience writing, utilizing and optimizing SQL/MySQL queries  • Launched two custom Laravel applications (Referal Management System & Inventory Management System)  • CSS3, JS, and HTML5 optimization/minification  • WordPress/Joomla Integration and Custom Reconstruction  • GIT Version Control | Grunt Task Runner | SASS/LESS  • Responsible for the development of dynamic display, high traffic sites, code and maintenance for both client & server side  • Work closely with the Graphic Designers and other Website Developers to create and maintain highly functional, scalable, optimized, and easily-navigated websites.  • Backup support as needed for internal and external customer support related to the use of websites, servers, and/or workstations.  • Continually update existing websites, including content, graphics, links, user functionality, cross-browser compliance, accessibility, SEO practices, and adherence to W3C standards  • Design, develop, test, and deploy new websites and website code  * Adobe Creative Suite for Mock-Ups  * Image->HTML Conversions  * HTML/Image->CMS Conversions (Joomla, Drupal & WordPress)  • Continually edit, maintain, improve, and tidy existing website code  • Assist in the creation and development of new and existing web projects and products  • Perform Dynamic website checks to ensure appropriate working order  • IT Support as needed to provide continual and ongoing customer/client support and customer/client communication regarding customer/client web-based questions, errors, problems, etc.  • IT Support as needed to provide internal computer equipment maintenance and software maintenance for Company associates Freelance / Contract Certified Vacations Group - Fort Lauderdale, FL May 2008 to August 2008 Graphics Designer / Web Developer / User Interface Design  • Responsible for designing and creating the frontend of Futurevacations.com  • Designed web banners, customizable modules and revamped the framework using Adobe Photoshop, Illustrator, In Design, Macromedia Suite Dreamweaver, Fireworks, Visual Studio 2000 and Adobe Flash CS3  • Created website examples/mock-ups for Sr. Management review  • Worked with developer and coordinator to create user-friendly interface.  • Site designed using ASPX and all CSS coding (table-less design for quick template adaptability) Freelance / Contract E-neighborhoods / Dominion Enterprises - Boca Raton, FL December 2006 to December 2007 Lead Graphics Designer / Web Developer  • Responsible for designing, creating and implementing graphics for high-end websites for Realtors, marketing materials, advertisements, order pages and project design development  • Design custom print and web newsletters and postcards using Adobe Photoshop, Illustrator, InDesign, Dreamweaver, Fireworks and Flash  • Ability to take a client's abstract description and create a design concept that captures the desired value proposition.  • Design professional looking websites for small business clients and marketing slicks, catalogs, brochures, literature, and flyers  • Create website examples/mock-ups within short deadlines to present to clients.  • Implement websites that have already been designed or approved  • Help with design / production of corporate Websites Freelance / Contract Poker Pro Magazine - Deerfield Beach, FL March 2006 to December 2006 Creative Director / Webmaster  • Responsible for designing and maintaining all company websites to include  E-commerce sites, PHP and ASP sites  • Create flash intros and custom website layout monthly  • Design custom catalogs, t-shirts, hats, magazine/website advertisements and custom logo's using Adobe Photoshop & Illustrator  • Assist with IT responsibilities throughout the company  • Photo editing and reconstruction using Adobe Photoshop  • Web design using .ASP, HTML, PHP, JavaScript and Flash  • Update all database records weekly to ensure data is accurate and up to date Database Administrator/ IT Coordinator / Graphic & Web Design Don King Productions, Inc - Deerfield Beach, FL November 2004 to March 2006 • Develop and Maintain Database programs Via Access  • Responsible for Training employees using systems developed  • Assist Director of International Sales with new marketing strategies  • Design fight posters, program cards, t-shirts, hats, magazine/website advertisements and custom logo's using Adobe Photoshop & Illustrator  • Assist with IT responsibilities throughout the company  • Photo editing and reconstruction using Adobe Photoshop  • Web design using .ASP, ColdFusion, HTML, PHP, JavaScript and Flash Skills Graphic design, Illustrator, Integration, Wordpress, Excel, Microsoft office, Outlook, Powerpoint, Word, Photoshop, After effects, Premiere, Mac, Microsoft visual studio, Visual studio, Git, Javascript, Bootstrap, Php, Laravel, Adobe Creative Suite, Adobe Premiere, Adobe Premiere Pro, Lightroom, Photography, Social Media Marketing, Video Production Links http://@nine5four Additional Information COMPUTER SKILLS  • Microsoft Office Suite: Word, Excel, Outlook, PowerPoint  • Microsoft Visual Studio, Visual Studio Express & Visual Studio Code  • Windows knowledgeable 98 to Current  • Mac OSX knowledgeable Lion to current  • ADA Web Compliancy Knowledgeable  • Server Skills: CPanel & WHM Knowledgeable, Linux Server Administrator (Centos)  • Program Languages and Scripts: PHP, ASP, MYSQL, HTML5, CSS3, XML, JavaScript, Bootstrap 4, CSS Grid, Laravel, Joomla, WordPress, Magento, Grunt, SASS/LESS  • MISC: BitBucket (GIT), Agile Knowledgeable, Slack, Google Analytics, Google Tag, Google Optimize  • Social Media Management: Instagram, Facebook, Twitter, LinkedIn  • Web/Graphic Design: Adobe Photoshop, Illustrator, Flash, Dreamweaver, InDesign, Bridge, Adobe Lightroom, Adobe XD, Adobe Spark, InVision  • Video Editing & Capturing: Final Cut Pro, Adobe Premiere, Adobe After Effects, Apple Motion, Adobe Audition (Video Sound Mastering and Editing)  • Mobile Technology: Learning iOS Development (XCode & iOS 8 SDK)  • CSS3, JS, and HTML5 optimization/minification  • WordPress/Joomla Integration and Custom Reconstruction  • GIT Version Control | Grunt Task Runner | SASS/LES  • Knowledge of multiple video formats & sizes  • Pro Tools & Adobe Audition knowledgeable
Database_Administrator
Freelance Writer Freelance Writer Writer, Programmer Henderson, NV Authorized to work in the US for any employer Work Experience Freelance Writer Streamline Media - Las Vegas, NV November 2018 to Present Research and write articles for various online sites related to the gambling industry. In addition to rewriting a number of static how-to articles, I have produced between 6,000 and 8,000 words per week on subjects ranging from online sign-up bonuses to overviews of cigar bars in Vegas, as well as a weekly digest of gambling-related news. For an up-to-date list of some of my bylined articles, visit https://www.gamblingsites.com/blog/ Database Administrator/Web Programmer True Interactive Yellow Page Directories., Inc - Henderson, NV 1996 to Present Responsible for all aspects of operations and management of database management company, including development of data products for customer use, negotiations with vendors, establishing and implementing company policies. Designed, developed and implemented several successful niche directories providing consumer information on the medical, legal, and gaming industries. Sales Manager Anchor Publications - Irvine, CA 1995 to 1996 Managed advertising sales team in the successful marketing of niche directory advertising throughout southern California. Significantly improved sales in all territories. Developed customer tracking database, as well as the company's first successful direct-mail effort. marketing videos, and documentaries Orange County Newschannel - Santa Ana, CA 1994 to 1995 Santa Ana, California  Scripted and produced commercials and long-form videos for a wide range of businesses. Additional responsibilities included narration and editing of commercials, marketing videos, and documentaries. Technical Writer Irvine, CA 1987 to 1994 Wrote wide range of resumes and CVs for clients of Power Resumes and The Elliott Group. Developed and edited newsletter for optometric association; ghost-wrote popular "how-to" book now in its fifth printing; authored novel published by St. Martin's Press; scripted and produced numerous commercials and corporate informational videos; edited and authored numerous grade-school level student workbooks. Computer Center Manager Radio Shack 1983 to 1986 Orange County, California  Hired as sales associate in Brea Computer Center, promoted quickly to El Toro Computer Center Manager; hired, trained and managed computer sales team. Responsible for all aspects of daily operations, including deposits, inventory management, sales, personnel evaluations, and training. Writer H.L. Peace Publications - Mandeville, LA 1981 to 1982 Researched and wrote technical articles for company's two industrial trade publications, Fish Boat and Work Boat. Attended and reported on industry  conferences throughout the US and Central America. Editor St. Tammy News-Banner - Mandeville, LA 1979 to 1981 Originally hired as general reporter, quickly assumed position of editor for this twice-weekly newspaper. Responsible for writing news and sports articles against tight deadlines; additionally, all assignments included photography and darkroom work. Education Comparative Literature California State University Associate's in English and Journalism Saddleback Community College Skills MS-SQL (10+ years), MS Access (10+ years), MS Excel (10+ years), ASP (10+ years), Visual Basic (10+ years), Microsoft Office, Microsoft Excel, SEO Military Service Branch: Navy Service Country: United States Rank: STG2 October 1973 to January 1979 Maintain and operate AN/SQS-35 Variable Depth Sonar system. Troubleshoot repairs to component level. Operate the AN/SQQ-32 sonar system.
Database_Administrator
Sales Intern Sales Intern Database Administrator - Get It Swift Books Jackson Heights, NY Achieved GPA 3.59, Student of Alpha Sigma Lambda Honor Society. Authorized to work in the US for any employer Work Experience Sales Intern Schneps Communications Inc - Bayside, NY January 2018 to April 2018 • Completed daily administrative tasks to ensure the functionality and coordination of the department's activities  • Assisted the manager in writing reports and analyzing data  • Collaborated in the development of marketing communications and campaigns  • Posted online content to the organization's websites  • Supported marketing executives in special projects and initiatives Database Administrator Get It Swift Books - Jackson Heights, NY January 2015 to August 2017 • Perform a variety of administrative tasks such as updating database records, adding modifying existing records, and deleting unnecessary files  • Maintain inventory database, create purchase orders and upload files  • Update customer and vendor databases  • Create, convert, format and scan documents  • Cultivate strong business relationships with customers to drive business development Education Bachelor in Business Administration in Management Plaza College - Forest Hills, NY April 2018 Skills EXCEL, OUTLOOK, POWERPOINT, MICROSOFT WORD, ADOBE PHOTOSHOP Certifications/Licenses Office Technology, MS Word, PowerPoint, Alpha SIgma Lambda, Trustee's List, President's List, Dean's List. Present Additional Information SKILLS:    Microsoft Word (Certified), Excel, PowerPoint (Certified), Access, Outlook, Photoshop, Quickbooks, Fluent in English and Bengali.
Database_Administrator
Database Administrator Database Administrator Huntsville, AL Work Experience Database Administrator Alliance Source Testing, LLC - Decatur, AL June 2017 to Present Creation, maintenance, and continued design and development of company's multi-purpose database and user interface. Utilizes MS SQL Server, MS Access, Active Directory, and on-premises data gateway/sharepoint. Data Quality Analyst Alliance Source Testing, LLC - Decatur, AL September 2015 to June 2017 Creation, maintenance, and continued design and development of company's multi-purpose database/user interface. Mastering Technician II CINRAM - Huntsville, AL April 2014 to September 2015 Produced master discs using various ODME for DVD and Blu-Ray molding.  Troubleshooted various production issues. Laboratory Instructor / Graduate Teaching Assistant UAH - Huntsville, AL January 2011 to December 2012 Supervised Organic Chemistry Laboratory (CH335)  Tutored Undergraduates in Chemistry, Math  Utilized various analytical equipment eg. HPLC, GCMS, NMR, Column Chromatography, FTIR Teacher / Tutor Northwest Community Learning Center (NCLC) - Huntsville, AL June 2006 to May 2012 Provided educational enrichment and homework assistance for K-12 students for fall/spring semester. Organized and executed a broad-spectrum curriculum emphasizing math and science for the Summer Program Cook Bandito Burrito (Madison Location) - Madison, AL May 2001 to October 2010 Supervised small kitchen staff during dinner service  Delegated tasks for optimum kitchen efficiency Manager Spencer Gifts, LLC - Huntsville, AL November 2002 to April 2005 Supervised 5-10 full and part time employees Network Operations Technician Baron Services - Huntsville, AL June 2001 to February 2002 Network Operations Security, Server room maintenance. PC construction and repair. Education Master of Science Degree in Chemistry (Candidate) in Qualitative Chemical Analysis / Phytochemistry University of Alabama in Huntsville - Huntsville, AL 2011 to 2013 Bachelor of Science, Cum Laude in Chemistry and Math The University of Alabama in Huntsville - Huntsville, AL 2008 to 2010 General Education Reqs Calhoun Community College - Huntsville, AL 2005 to 2008 Skills Programming, Database Design, Graphic Design, PC Building and Repair, Linux. (10+ years), DBA, Sql Server, Sql Dba Awards Chemistry Student of the Year 2008-05 Calhoun Community College Groups Phi Theta Kappa Honor Society May 2007 to Present Recognizes and encourages scholarship among two-year college students. Additional Information Skilled multi-instrument musician and sound engineer.
Database_Administrator
IT Manager IT Manager BUSINESS INTELLIGENCE ANALYST Venetia, PA • Excellent with multiple project organization, tracking and management.  SUMMARY • Proficient in the use of Microsoft Office software products including Access,  Powerpoint, Sharepoint, Groove, Word, Excel, Project, Visio, and Outlook.  • Expert in the areas of data management, design and analysis through the use of  software tools such as Microsoft SQL Server 2012, 2008, 2005, SQL Server  Reporting Services including Report Builder 3.0, and SQL Server Integration  Services, Microsoft Access, and Crystal Reports XI.  • Served in the Pennsylvania Army National Guard from 1996-2003.  • Managed an Information Technology staff of five in the provision of PC support,  business intelligence and reporting, and various information technology product  upgrades and implementations.  • Managed a staff of 10 in the provision of drug and alcohol rehabilitation services  for chemically addicted pregnant women and their children in a homeless shelter  environment.  • Proficient in the implementation and design of the Qlikview reporting application.    PROFESSIONAL MANAGER, APPLICATION SUPPORT AND REPORTING 08/2012-Present Work Experience IT Manager Red Valve Company - Pittsburgh, PA October 2016 to Present Senior Manager Application Support and Reporting Nuverra Environmental Solutions - Bridgeville, PA August 2012 to September 2016 BUSINESS INTELLIGENCE ANALYST Dynavox Systems, LLC - Pittsburgh, PA July 2009 to August 2012 Collaborated with end users to identify needs and opportunities for improved  data management and delivery and streamlined business processes.  • Proficient in SQL Server 2005 and 2008 including the use of SQL Server Reporting  Services (SSRS), Report Builder 3.0, and SQL Server Integration Services.  • Collaborated with Dynavox Device Sales Team and Mayer-Johnson web  development team in the development and implementation of a customized order  management system.  • Completed the process mapping and functional requirements specifications as well as the design of the database architecture and graphical user interface  associated with the software development project  • Designed a series of SQL Server Integration Services Packages that were able to successfully load all related sales data from Microsoft Great Plains and  CareVoyant Infosys to the newly developed system.  • Worked closely with medical device sales management and software sales and marketing departments in the design and implementation of SSRS reporting  relative to commission payment, sales forecasting, territory and regional sales  history, catalog mailing, and financial reporting. APPLICATIONS MANAGER University of Pittsburgh Medical Center - Pittsburgh, PA November 2006 to July 2009 • Planned, controlled and managed all aspects of system implementation and maintenance, including releases, patches, and fixes and interacted with vendors when problems arose during the course of implementation and/or support.  • Managed a team of five information technology specialists in the provision of personal computer support, application support (PsychConsult Provider, Ceridian,  Ceridian Self-Service, OnBase, Microsoft Sharepoint, and SQL Server 2000), and development (PowerBuilder, Crystal Reports, Crystal Reports Server, Adobe  Captivate, Live Cycle, Adobe Presenter, Adobe Connect and Web Design).  • Managed the Information Technology team in the provision of 24X7 application and network support with the expectation of less than a two hour response time.  • Assisted with the selection and implementation of a Scanning Software Suite.  • Assisted with the selection and implementation of the Payroll System.  • Responsible for the recruitment, selection, training, performance monitoring and evaluation, and maintenance of staff and interns.    (2 of 3) INTERNAL INFORMATION TECHNOLOGY AUDITOR University of Pittsburgh Medical Center - Pittsburgh, PA January 2005 to November 2006 Documented a variety of IT related internal business sub processes and software  applications with regard to the Sarbanes Oxley Compliance Initiative.  • Performed information technology and financial audits and consulting engagements in compliance with department policies & procedures and the Institute of Internal  Auditors' standards.  • Designed and implemented a process using SQL Server 2000 that integrated  data from 22 sources that was used in an Exclusion and Sanctioned Audit.  • Provided IT support to Internal Audit department in the form of Data Analysis  (utilizing SQL Server 2000 and Audit Control Language), report writing and troubleshooting. DATABASE ADMINISTRATOR University of Pittsburgh Medical Center - Pittsburgh, PA November 2003 to January 2005 • Assisted in the determination of the cause of database problems, arrived at solutions and implemented appropriate actions to correct identified problems.  • Installed SQL Server 7.0 and 2000 (both new installation and upgrades in single  server and clustered environments), utility software, and program temporary  fixes in a manner that caused the least amount of major disruption to the production environment.  • Ensured performance considerations were designed into system configurations and maintained a formal methodology for reporting performance.  • Participated in a 24X7 on-call rotation with the expectation of problem resolution in less than two hours. Education Master of Science in Electronic Business THE PENNSYLVANIA STATE UNIVERSITY - Pittsburgh, PA August 2004 to May 2006 DUQUESNE UNIVERSITY August 1998 to May 2002 Bachelor of Science in Administration of Justice Coro Center for Civic Leadership's Information Technology
Project_manager Database_Administrator
Director of Staff, Customer Support Director of Staff, Customer Support Director of Staff, Customer Support - US Air Force Bowie, MD Senior Program Manager with thirteen years of progressive experience in analyzing, improving and administering a large variety of management programs, multi-million dollar information technology programs, and human resource programs. Work Experience Director of Staff, Customer Support US Air Force - Fort Meade, MD October 2018 to Present WORK SCHEDULE - MONDAY - FRIDAY, 7AM-5PM  • Oversaw human resources and customer support operations by proactively managing and optimizing organizational training, employee evaluations, travel documentation, and company's 105K budget for an organization with over 400 Air Force and NSA employees.  • Developed leadership training program to promote new managers from within, building and maintaining cohesive leadership structure.  • Designed and implemented new employee transition/orientation program optimizing training for new employees, eased work center transitions and reducing performance downtime by 50%.  • Directed team of 15 customer support professionals with 35 organization programs supporting Air Force and NSA missions.  • Guided monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.  • Oversaw completion of employee payroll, certified time cards and ensured Defense Finance and Accounting Service (DFAS)/Defense Civilian Intelligence Personnel System (DCIPS) payouts.  • Generated annual budget forecasting information for executive and corporate reports. Human Resource Specialist and Client Systems Administrator Joint Base Elmendorf - Richardson, AK September 2014 to October 2018 WORK SCHEDULE - MONDAY-FRIDAY, 7:30AM-5:30PM  • Responsible for Air Force Office of Special Investigation's overall human resource and technology administration programs serving a population of 33K personnel within 300K miles.  • Led product market transition by setting up 5 new divisions and training 25 employees on new programs, procedures and processes.  • Organized/structured leadership meetings to allow for organizational oversight among 15 work centers.  • Oversaw the management of $1.8M Information Technology equipment and software accounts.  • Analyzed operational data, developed and implemented operation plans, reports and correspondence in support of 25 military organizations.  • Led 12 person team through telephone encryption key updates securing telecommunications for critical organization operations.  • Created suspense and employee tracking database that organized the management of over 658 taskers and 87 personnel records.  • Established compatibility with third party software products by developing program for modification and integration.  • Created and built firmware programs to test associate hardwares involving federal case work.  • Designed, collected, and analyzed multiple levels of employee feedback.  • Updated employee records for all changes as related to hiring, terminations, transfers and promotions.  • Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations. Information Technologist/Records Manager Communications Division, United States Air Force - Grand Forks AFB, ND February 2011 to October 2014 WORK SCHEDULE - MONDAY-FRIDAY, 7:30AM-4:30PM  • Provided Information Technology support to 2 major companies including the Defense Information Systems Administration (DISA), Global Systems Administration (GSA), and 3 local organizations with over 15K employees.  • Created organizational SharePoint system which enabled the update of 2K files and permission across two networks and 32 geographical sites.  • Setup video teleconference infrastructure for 12 geographical sites allowing 65 command and control meetings and saving organization $6.5K in travel funds.  • Oversaw account remedy tickets for Information Technology errors, and employee complaints ensuring that each ticket was effectively and efficiently addressed.  • Inspected 173 organizational Information Technology accounts worth $111K and resolved 120 non-compliant accounting issues. Database and Task Manager 2nd Air Force - Keesler AFB, MS September 2008 to January 2011 WORK SCHEDULE - MONDAY-FRIDAY, 7:30AM-4:30PM  • Trained 458 employees on Federal laws and regulations regarding official records keeping and secured local network for 1.3K personnel.  • Executed over 3K tasks and maintained organization's continuity for 120 personnel and supported 110 organizational divisions.  • Developed online training archive for 371 courses and 16 Air Force Specialty codes allowing the organization to provide distance learning capabilities. Education MBA Park University - Parkville, MO 2018 Bachelor of Management Studies in Human Resources Management Park University - Parkville, MO 2016 Associate of Applied Science in Information Technology Community College of the Air Force - Maxwell AFB, AL 2014 Skills Database, Security, Ms office, Budgeting, Program management, Quality control, Personnel management, Appraisal, Maintenance, Customer Service, Customer Support Links https://www.linkedin.com/nhome Additional Information Skills  • Security Plus Certified  • Information Technology Program Management  • Information Technology Repair  • Software Libraries Maintenance  • Database Creation and Maintenance  • Leadership experience    • Personnel Management  • Program Management and Analysis  • Project Management and Budgeting  • Reports and Appraisal Management  • Quality control  • MS Office proficient
Systems_Administrator
Commercial Driver Commercial Driver Commercial Driver - AutoZone Exton, PA Delivery Driver (part-time)   and  Expertise and Experience in:  DB2 Database Administration  SQL Server Database Administration  Year 2000 Testing and Analysis  Systems Analysis and mainframe programming using COBOL, DB2, VSAM, and CICS  IBM mainframe use of TSO, ISPF, JCL and Utilities  Development of DB2 systems (applications and administration support)  Administration of CASE tools (CGI's PACBASE & Popkin's System Architect)  Development of systems and consulting using the PACBASE CASE tool  PC software installation and end-user support  Development of systems and consulting using CA Endevor Software Change Manager tool  Creation and maintenance of Information Systems standards and life-cycle methodologies    HARDWARE/SOFTWARE EXPERIENCE    IBM 365, 370, 3033, 3081, 3090, 4341, OS/MVS/JES, IBM PS/2, PC-DOS, WINDOWS, C,  MS WORD, WORDPERFECT, EXCEL, ACCESS, MS PROJECT, TELON (CASE tool), PACBASE (CASE tool), POPKIN (CASE Tool), COBOL, COBOL II, JCL, CICS, VSAM, DB2, SQL Server, EASYTRIEVE PLUS, SYSTEM 2000 ( Database), Endevor, TSO, ISPF, ROSCOE, PANVALET, LIBRARIAN, ABEND AID, FILEAID, OPTIMIZER, ANALYZER, INTERTEST, XPEDITER & ADS (CICS debugging aids), BMC DB Utility Tools Authorized to work in the US for any employer Work Experience Commercial Driver AutoZone - Exton, PA July 2018 to Present Responsible for providing superior customer service through safe, effective and timely  delivery of parts to all commercial customers. Delivery Driver Edible Arrangements - Exton, PA June 2018 to October 2018 Responsible for being upbeat and delivering happiness (and edibles) to the Chester County area. Commercial Driver Pep Boys - Exton, PA April 2018 to May 2018 Responsible for providing superior customer service through safe, effective and timely  delivery of parts and tires to all commercial customers. Information System Engineer The Vanguard Group - Valley Forge, PA December 2000 to June 2017 Programmer/Analyst for AMS (Asset Management & Trust Systems) and FMS (Financial  Management Systems) applications.  Developer for Flexible Reporting, for high net worth statements.  Coordinator for Disaster Recovery team testing.  Coordinator for AMS team on-call support.  • Maintenance Program Revisions for FMS systems  Environment Support/Configuration Analyst  Administrator for mainframe Endeavor software management tool.  Created and maintained training material for Endeavor tool.  Supported developers in the elevation of software from test, to QA, to production.  Created and maintained the development Host JCL Standards.  • Created Test JCL for Test Batch Cycles  • Create and maintain the Control-M Schedules for Test Batch Cycles  • Supported Test Batch Cycles for Incident & Problem Management COBOL application Analyst & Programmer The Vanguard Group - Valley Forge, PA July 2000 to December 2000 Helped design DB2/WEB based mutual fund performance application. Contractor/Consultant Paragon Computer Professionals, Inc - West Conshohocken, PA June 2000 to December 2000 Assignments: Database Administrator Sybase Database Administration - West Chester, PA February 2000 to July 2000 for marketing research applications  Maintained Sybase utility jobs (backups & loads) for production and development  Maintained UNIX shells for jobs, queries, etc. Database Administrator Wilmington Trust Company - Wilmington, DE December 1998 to February 2000 DB2 Database Administration, for mainframe applications  Maintained DB2 utility jobs (load, unload, image copies, reorg & recovery) for development,  QA and production environments  Worked with BMC utilities toolsets (Catalog Manager, Change Manager, DASD Manager,  Patrol Logmaster & Recovery Manager)  SQL Server Administration for release 6.5 applications  Monitored SQL Server space usage, error logs and NT event logs for rel. 4.21, 6.5 and 7.0.  Created and expanded DBs in SQL Server Database Administrator The Franklin Mint - Media, PA May 1994 to December 1998 year experience  DB2 Database Administration Junior, for mainframe applications  Created and maintained DB2 utility jobs (load, unload, image copies, reorg & recovery) for production environment  Worked with BMC utilities toolsets (Catalog Manager, Change Manager & DASD Manager)  SQL Server Administration Trainee  Year 2000 Test Analyst and Database Support - ½ year experience  Project Coordinator for Year 2000 testing, built MS Project project plans  Y2K test analyst for systems software and applications software  Y2K database administration and support, built DB2 environment & loaded tables  Project Leader - 2 years experience  Project Leader for Customer Service System Reporting Group  Supervised up to nine employees, both full-time and contractors  Analyzed, scheduled, coordinated and implemented into production both new development and maintenance batch reporting projects (COBOL, DB2, Easytrieve Plus & EZLETTER)  Implemented and supported the User Acceptance Test System prior to software implementation  Coordinated and trained applications on-call support staff  Lead Programmer-Analyst - 1½ years experience  Developed and maintained the Customer Service System which handled everything from placing the customer's order through shipping and billing  Installed and supported the Customer Service System, including on-call support  Programmed and implemented major enhancements for the billing statement process Lead CASE Administrator National Liberty/Providian Corporation/Aegon - Frazer, PA March 1984 to May 1994 4 years experience  CASE Administrator for 2 CASE tools (CGI's PACBASE & Popkin's System Architect)  supported the Data Dictionaries, interfaced with the Vendors,  provided CASE education and general support to the programming teams  Logon Administrator for SYBASE database management system  Installed and supported PC CASE tools (PACBASE & System Architect)  Supported the Data Administration department in implementing CASE technologies and Powerbuilder/SYBASE client/server platform  Participated in evaluation of KnowledgeWare, LBMS and Popkin CASE tools  CASE Consultant/Quality Assurance - 1 year experience  Provided consulting help to the programming teams for the PACBASE product  Performed Quality Assurance for the Methodology and PACBASE projects  Created and maintained the Standards and Methodology for the information  systems department  Systems Consultant/Programmer-Analyst - 5 years experience  Project Leader for installation and conversion of the MSA Purchasing System  Project Leader for small projects and maintenance groups  Analyzed and programmed COBOL Accident and Health Insurance Systems  Developed Policy Administration, Claims, Draft Issue, Purchasing, and Customer DB2 Database applications Programmer/Analyst Siemens - Malvern, PA June 1980 to March 1984 Project Leader for development of Nursing Care Systems  Technical Support Leader for installed hospital care systems  Analyzed and programmed on-line COBOL, CICS and DB Patient Care Systems  Developed and maintained Admission, Discharge & Transfer, and Order Entry Systems  Performed end-user support and on-call programming support Programmer-Programmer/Analyst Leeds and Northrup - North Wales, PA May 1977 to June 1980 Analyzed and programmed COBOL Manufacturing Support Systems  Developed and maintained Sales Support, Inventory and Accounting Systems  Provided coordination to junior programmers and contractors  Interfaced with Users  Coordinated and trained ROSCOE users Part-time Computer Lab Assistant and other various jobs Bloomsburg State College/University - Bloomsburg, PA September 1974 to May 1977 on campus  Financed my own education Electronic Technician Acrodyne Industries, Inc - Montgomeryville, PA July 1973 to August 1974 Electronic Assembler-Technician Optimax, Inc - Colmar, PA August 1970 to July 1973 Education Micro Center 1998 to 1999 Penn State University, Great Valley 1992 to 1993 MBA Temple University 1978 to 1980 BS in Business Administration Bloomsburg State College 1977 Business Administration Montgomery County Community College 1973 to 1975
Systems_Administrator Database_Administrator
Database/Web Portal Administrative Assistant Database/Web Portal Administrative Assistant Spring Arbor, MI Efficient and results-driven business professional seeking to secure a position that would utilize my extensive computer skills and years of administrative experience while offering an opportunity for growth. Authorized to work in the US for any employer Work Experience Database/Web Portal Administrative Assistant JFP Benefit Management - Jackson, MI February 2017 to Present • Designed and maintain company website including: programming in HTML5, CSS, PERL/CGI and MySQL database.  • Imported, Verified and Validated EDI claims into company database on daily basis.  • Provide specific reporting to Management and Claims department on daily basis.  • Create Daily and Weekly reports for clients to verify activity on their specific web portal.  • Responsible for verifying and entering provider information into the database.  • Design User forms in Access and Excel utilizing VBScript or VBA to increase productivity.  • Experience utilizing raw data (ASCII, Text) to produce specific reports for upper management.  • Responsible for the set-up and design of new Medi portal for clients and employees to view EOB's online.  • Help sales staff with various Power point presentations and brochures.  • Provide customer service for clients needing assistance with various web portals. Office Manager Summit Chiropractic Clinic - Jackson, MI 1994 to 2017 • Designed and maintain clinic website including: programming in HTML, CSS, PERL/CGI, PHP and MySQL database.  • Designed and maintain a variety of databases and desktop programs resulting in enhanced staff productivity.  • Create all advertising and marketing material utilized by the clinic.  • Responsible for all operations including: payroll, overseeing office staff, accounts payable, and the tracking and ordering of office supplies.  • Direct monthly meetings, compose correspondence, and generate monthly and yearly reports.  • Enter patient information and visits into the computer system and file necessary patient documents.  • Handled cash and credit card transactions and perform daily deposits and reconciliations.  • Provide exceptional customer service by greeting patients, answering phones, and scheduling appointments. Systems Administrator S.P. Services Inc - Sylvan Lake, MI 1992 to 1994 • Maintained in-house Novell Network utilized by the sales department.  • Provided trouble shooting on all software problems and technical issues.  • Maintained security systems and performed daily back-up for company.  • Trained employees on various software programs and assigned appropriate security levels.  • Analyzed and maintained databases for outside sales reporting and forecasting.  • Generated weekly and monthly reports with graphs for upper management.  3502 Audrey Street ? Spring Arbor, MI 49283 ? Phone: (517)962-4798 ? Email: ybarra01@baker.edu Inventory Control Specialist H.L. Blachford, Inc - Troy, MI 1987 to 1992 Inventory Control  • Trained personnel at sister plants on how to utilize new computer systems.  • Ordered inventory supplies needed for production of sound barrier flooring utilized by the big three auto makers.  • Forecasted consumptions based upon daily production counts and product Bill of Materials.  • Performed and organized monthly and yearly inventory counts which involved overseeing 20-30 employees.  • Reported to upper management on production and physical inventory counts on a monthly basis. Education Bachelor of Computer Science in Computer Science Baker College - Flint, MI 2012 Skills CGI (10+ years), CSS (10+ years), MYSQL (10+ years), PERL (10+ years), HTML (10+ years), Excel, Data Entry, Executive Administrative, Administrative Support, Administrative Assistant, Payroll, Outlook Additional Information Skills  • Expertise in a variety of software programs: MS Office 2000/2003/2007/2010 - Word, Access, Excel, PowerPoint, Publisher, Outlook and Visio.  • Programming ability in C++, JAVA, iSeries AS/400, Visual Basic.Net, MySQL and PL/SQL utilizing various IDE's including Visual Studio and NetBeans.  • Scripting ability with VBScript, Perl, and VBA  • Web design and programming skills with HTML, CSS, DHTML, CGI/PERL, ASP.net, and PHP.  • Designed and maintained various web sites with back-end administrative capabilities.  • Graphics experience utilizing Jasc Paint Shop Pro, Corel Paint Shop and Adobe Photoshop.  • Ability to multi-task within a stressful environment.  • Proven ability to interact professionally, efficiently and pleasantly with a variety of customers.  • Capacity to learn and apply new skills and information quickly and accurately.
Systems_Administrator
Sr. Database Administrator (DBA) Sr. Database Administrator (DBA) Sr. Database Administrator (DBA) - Blue Cross Blue shield Austin, TX • Oracle Certified Professional with 10+ years of IT experience.  • Experienced in a variety of DBMS's with specialization in ORACLE, MS SQL Server & MYSQL.  Vast experience in managing Database's on Linux, Solaris and Windows operating systems  and Knowledge in AWS and Oracle Public cloud Technologies  • Highly qualified Database Administrator having solid knowledge in all facets of software  development lifecycles SDLC including Data architecture, Database design.  • High level of expertise in Grid Infrastructure, Real application cluster RAC, ASM and Data  Guard Standby databases.  • Highly experienced in Installing, configuring, troubleshooting and maintaining Golden Gate  replications.  • Created and configured Data Guard physical and Logical Standby Databases  • Superb experience in database upgrades. Recent upgrade projects include - Oracle database  upgrade of large size 11 TB database from 10g to 11g using TTS, 11g to 12c using DBUA and  upgrade scripts.  • Well versed with ERPM and Change Management procedures. Proficient in the use of tools  such as CA SCM and HP Service Manager  • Solid Expertise in Performing Database Tuning using oracle tools such as ASH, AWR, ADDM,  TKPROF and OEM.  • High level of expertise in Backup, Recovery & Cloning of databases using RMAN and Oracle  Utility EXPDP/IMPDP.  • Solid experience in applying Patch sets, CPU, One-off Patch and PSU patches to various  versions of databases like 10g / 11g with minimum downtime.  • Extensive usage of Oracle Enterprise Manager (OEM 10g/11g/12c) for actively monitoring  multiple databases and identifying database issues.  • Experienced in UNIX Shell Scripting for configuring database monitoring alerts and  automation.    • Participated in 24 X 7 on-call rotation, off-hour production problem resolution activities.  Excellent interpersonal skills, communication skills, with strong troubleshooting, and problem-  solving ability. Work Experience Sr. Database Administrator (DBA) Blue Cross Blue shield - Detroit, MI September 2015 to Present Worked for Oracle Migration Project from Oracle 10G to Oracle 11g AIX to Linux Cross  Platform Migration using Oracle Transportable Tablespace (TTS) and export and import.  • Installing Oracle Enterprise manager Cloud control 12c.  • Performed Database Tuning as required- Tuning involved I/O, Memory, CPU utilization, SQL  Tuning, SGA tuning, Shared Pool tuning, Buffers and Disk I/O tuning using Performance  Tuning techniques and tools like Explain Plan, SQL*Trace, TKPROF and OEM.  • Supported and Maintained database Snap Clone (12 TB) using EMC SNAP Technology  • Implemented RMAN backups and restore of database using EMC Data domain for refreshing UAT/testing and development environments.  • Oracle RAC system Clusters monitoring, tuning, load balancing using OEM (Oracle  Enterprise Manager) Grid control  • Setup, Configured Oracle Data Guard using physical standby database, Standby both physical & logical standby. Performed switchover/failover and monitored using Data Guard  manager command line and GUI.  • Involved in Capacity Planning for Oracle database infrastructure based on future business  growth requirements. Well experience in DDL (data definition language), DML (data  manipulation) and DCL, hardware/software configuration, writing complex queries, procedures, and functions.  • Performed Large size database backup including Physical backups using RMAN and EMC  Data Domain technology. GM General Motors - Detroit, MI January 2014 to August 2015 Sr. Database Administrator (DBA)  • Setup and supported for Oracle 11g/12c HA solutions including RAC, Data Guard, Golden  Gate.  • Oracle RAC system Clusters monitoring, tuning, using OEM 12c (Oracle Enterprise  Manager) Cloud control, AWR/ADDM, and V$ dynamic views.  • Setup, Configured Oracle Data Guard using physical standby database and Data guard  broker, implemented log miner, Data guard / Standby both physical & logical standby.  Performed switchover/failover and monitored using Data Guard Broker manager command  line and GUI.  • Constructed data models, designed schemas, generated DDL and worked with development  team members on the implementation of BRM Product and Position components of this  centralized data resource.  • Gathered the requirement, completed the proof of concept, Designed, Developed and Tested Sr. Oracle DBA Foresee Result, MI September 2013 to December 2014 Installation, Configuration, and maintained 11gR2/12C HA solutions including RAC, Data  Guard with broker on Oracle Enterprise Linux 6.1 and Red Hat Linux.  • Setup, Configured Oracle Data Guard using physical standby database (second standby  database) for 3 node Real application cluster, Implement Dataguard broker, Data guard / Standby both physical & logical standby database, perform switchover/failover and monitor  using Data Guard manager command line and GUI.  • Contributed to a re-architecture project to develop a corporate wide centralized data  distribution resource by preparation of a high level conceptual overview, road map for development efforts and draft plan outline. Gathered the requirement, completed the proof of  concept, Designed, Developed and Tested application Sr. Oracle DBA/ Apps DBA / Architect HCL/Crawford/Direct Brand (DBI)/Enabil solutions November 2011 to August 2013 Setup and supported for Oracle 9i/10g/11g HA solutions including RAC, Data Guard, installed and configured of Oracle 9i/10g/11g Database & RAC (Real Application Clusters)  on Red hat Linux 4.0 AS, AIX 6.0/5.3 & HP UNIX.  • Oracle RAC system Clusters monitoring, tuning, load balanced using OEM (Oracle  Enterprise Manager) Grid control, Stats pack/AWR/ADDM, and V$ dynamic views.  • Contributed to a re-architecture project to develop a corporate wide centralized data  distribution resource by preparation of a high level conceptual overview, road map for development efforts and draft plan outline.  • Constructed data models, designed schemas, generated DDL and worked with development  team members on the implementation of Financial Instrument, Account, Trade, Mortgage  Product and Position components of this centralized data resource.  • Involve in the Capacity Planning for databases based the future business growth  requirements, well experience in working with DDL (data definition language), DML (data  manipulation) and DCL, hardware/software configuration, physical I/O optimization, RMAN, writing complex queries, procedures, and functions.  • Gathered the requirement, completed the proof of concept, Designed, Developed and Tested the applications. Sr. Applications Performance DBA WELLS FARGO - West Des Moines, IA November 2010 to October 2011 • Setup and supported for Oracle 9i/10g/11g HA solutions including RAC  • installed and configured of Oracle 9i/10g/11g Database & RAC (Real Application Clusters)  on Red hat Linux 4.0 AS, AIX 6.0/5.3 & HP UNIX.  • Oracle RAC system Clusters monitoring, tuning, load balanced using OEM (Oracle  Enterprise Manager) Grid control, Stats pack/AWR/ADDM, and V$ dynamic views.  • Setup, Configured Oracle Data Guard using physical standby database, implement log  miner, Data guard / Standby both physical & logical standby perform switchover/failover and monitor using Data Guard manager command line and GUI.  • Contributed to a re-architecture project to develop a corporate wide centralized data  distribution resource by preparation of a high level conceptual overview, road map for development efforts and draft plan outline. DBA WELL CARE INC - Tampa, FL July 2010 to October 2010 - Data Analysis  • Involve in the Capacity Planning for databases based the future business growth  requirements, well experience in working with DDL (data definition language), DML (data  manipulation) and DCL, hardware/software configuration, physical I/O optimization, RMAN, writing complex queries, procedures, and functions.  • Designed Hardware Configuration for OOB Agile PLM Business Intelligence.  • Gathered the requirement, completed the proof of concept, Designed, Developed and Tested Physical Layer, Business Layer and Presentation Layer of OBIEE  • Data architectures using multi-tier physical architecture and application development layers Sr. DBA Lead / Apps DBA / Architect AC NIELSEN - Green Bay, WI April 2007 to June 2010 Architect and support for successfully Implemented feature - ecommerce application  development in Java 2 Enterprise edition (J2EE) environment, and coordinate with development team. Worked with business team for gathering information for data analysis to  develop logical & physical data models ( database design) for large scale public application  domain.  • Setup and support for Oracle 9i/10g/11g HA solutions including RAC, Standby servers, Data  Guard, installed and configured Oracle 9i/10g/11g Database & RAC (Real Application  Clusters) with ASM on Red hat Linux 4.0 AS, AIX 6.0/5.3 & HP UNIX.  • Setup, configured Oracle Data Guard using physical standby database  • Implemented log miner, data guard / standby both physical and logical standby perform  switchover/failover and monitor using Data Guard manager command line and GUI. Sr. Oracle Database Administrator KROGER - Cincinnati, OH January 2007 to March 2007 • Plan, Implement and test Oracle Streams Oracle's strategic replication solution.  • Design and implement of database backup strategy and performed full incremental and Cumulative backup using RMAN.  • Restructured production databases and improved performance, considered the requirements of Business, databases and applications, and resource utilization.  • Optimization and fine-tuning the database by planning storage requirements, building  indexes and altering storage clauses for tables and indexes.  • Extensive working knowledge on Performance tuning using Statspack/AWR, explain plans, tkprof, sql tuning Indexing and creating spatial partitioning etc.  • Implemented log miner  • Data architectures using multi-tier physical architecture and application development layers Education PGDM in Information Systems & Computer Applications Osmania University Skills Adaptive server, Db2, Jdbc, Mysql, Odbc, Oracle, Pl/sql, Sql, Sybase, Aix, Ksh, Red hat, Sun, Unix, Perl, Rman, Ebs, Java, Vm, Vmware Additional Information Skill Set Summary  Databases: Oracle 12c/11g/10g/9i, MS SQL, MYSQL, IBM DB2 DB, Sybase Adaptive server 12.5  Languages: Perl, Shell Script, PL/SQL, T-SQL, C, C+, JAVA  Applications: Oracle EBS R12, Oracle SOA, Oracle BIEE, Business Objects  Virtual technology: Oracle VM, VMware vSphere Hypervisor/player  Operating Systems: UNIX (HP / AIX / Sun Solaris8.0 / Red Hat Linux4.0 AS), Windows 2012/16.  Tools: OEM, SQL*Plus, SQL*Loader, RMAN, HTMLDB (APEX) Toad/Quest tools,  PL/SQL Developer, Oracle Developer, CA ER Win, AWR, ADDM, TKPROF, Explain plan, JDBC,  ODBC, VI editor, Bash/ksh/csh
Database_Administrator
Product Owner Product Owner Product Owner - Element Fleet Ellicott City, MD Product Manager/Owner with over 20 years IT experience and 8 years in product development, conception, planning and execution. Experience in capturing and managing business, functional and cross-functional requirements. Excellent communication and coordination skills with customers, business and IT teams. Successfully delivered products and projects from conception through UAT and Go-live. Expertise in digital and mobile marketing. Experienced in project budgeting and financial analysis. Ability to simplify complex information to make it understandable for all and to interrogate and challenge inconsistencies in findings. Experience with Agile and Scrum. Extensive experience using Salesforce and Jira. Experience of technology Product Management in a B2B or B2B-2C environment. Work Experience Product Owner Element Fleet - Sparks, MD February 2019 to Present Salesforce Service cloud, External website, mobile app    Element fleet is North America's largest trucking fleet management company serving some of the biggest retailers, logistics, pharmaceutical companies in US, Canada & Mexico    • Supported the ideation and creation of new products to enhance the existing Salesforce Service cloud  and client facing website, mobile apps.  • Developed and maintained a clear vision for the product including technology, revenue generation and internal strategic perspectives.  • Created and managed product road maps in order to expand usage of the product from internal users to external Element clients & customers.  • During product build, conducted project management activities including engaging with external vendors, internal stake holders, IT teams, tracking project timelines and project progress using Agile methodology.  • Achievements: Understood business requirements to ideate on a new external client facing website with enhanced tools to allow Element clients, users to directly interact with internal departments to manage workflow Product Manager & Founder MyCustomCoupon Mobile App February 2014 to February 2019 As Product Manager, I spearheaded ideation, requirements gathering, prototype evaluation and testing, product development and delivery, launch and marketing of the app  • Product Management Framework: Developed and implemented all phases on Product Management from Finding a market problem, creating a solution and successfully taking it to market.  • Strategy: Taking the product idea from concept to execution. Created a product roadmap. Incorporated agile practice for testing and learning as part of the strategy, in order to develop a minimum viable product (MVP).  • Market Research: I interviewed and engaged with 100's of merchants and consumers to understand business models to elicit feature and prioritization requests. Conducted focus groups to optimize experience and functionality. Used feedback from the field to refine product requirements.  • Design: Created wireframes, designed UI and captured detailed product and functional requirements for MVP and MLP phases.  • Project Management: Managed product development and delivery with CA based vendor team. Used JIRA and Confluence for collaboration and centralized communication. Collaborated with multiple development teams to coordinate efforts. Created all documents for the app including user stories, testing related documentation, product description, legal agreements. Successfully removed or negotiated around hurdles blocking the path.  • Quality Assurance: Verified and validated product features and requirements to ensure that they met acceptance criteria. Incorporated continuous product testing.  • Marketing: Was actively involved with all aspects of marketing of the app including Public Relations efforts, designing printed marketing materials, presenting the app at various local tech and community events. Launched innovative features, provide value in the app to gain customer loyalty. Comfortably presented to senior management at large customer companies to gain app acceptance.  • Digital Marketing: Created social media posts and campaigns on Facebook, Instagram and Twitter, developed email campaigns on MailChimp. Used Google Analytics, Facebook & Twitter Analytics to assess customer interaction with the app, effectiveness of marketing efforts.  • Customer Interaction: Worked directly with the area sales head of largest chain restaurants like Carrabba's, Outback Steakhouse, On the border, pizza chains, automotive dealership chains like Apple Ford, Koons Mercedes and others. I gathered their marketing requirements and understood their pain points and was able to convert these into functional app features. I validated the requirements with them and developed an app that is valuable to them.  • Achievements: Scaled the app to grow from Howard County to Towson and Baltimore. App now has over 2500 users and over 400 local business using it. The app received critical acclaim in local press. Product Manager FTI Consulting - Annapolis, MD November 2010 to February 2016 RingTail e-discovery software    FTI is a large publicly traded company where I was the product manager managing features within the RingTail application    • I was part of a team that upgraded the RingTail application from Intranet to cloud. Defined and developed company wide Product Management framework for product lifecycle  • Worked directly with executives of some the largest law firms from US and Europe to understand their needs, and gather requirements. Helped translate these requirements into Epics and User Stories with acceptance criteria. Defined product features, releases and developed high-level Acceptance Criteria with the rest of the project team following an Agile approach.  • Co-ordinated with scrum team to prioritize the Features into development.  • Continuously interacted with the Product Owner to groom the Epic and Feature backlog and to stay focused on the gathered requirements.  • Worked on large multiple product sets co ordinating with team of software developers, project managers, UX designers, QA testers, sales agents to deliver features as requested by customers Database Administrator - Lead SQL DBA CareFusion - San Diego, CA February 2009 to October 2010 Was the Lead Operations DBA for the SQL Server corporate environment at Cardinal health (A fortune 100 company) and their spin off CareFusion. My role included management of SQL DBA team for operations, production support, and data center management and migration, Database consolidation and upgrade, database availability and SLA performance. Also included DBA resource management with onsite offshore mix and resource allocation for on call support and project participation.    Previous experience as a software engineer & database administrator Skills Product management, Jira, Share point, Optimization, Requirements gathering, Documentation, Microsoft office Additional Information Skills:  • Requirements gathering, analysis and documentation  • Agile/SCRUM and Waterfall  • Process definition, engineering and optimization  • Product Management Framework    • Project management  • JIRA, Salesforce, Share point  • Microsoft Office suite  • Google Analytics
Database_Administrator
SPECIALIST-TIER 1 REPAIR SPECIALIST-TIER 1 REPAIR SPECIALIST-TIER 1 REPAIR - WINDSTREAM COMMUNICATIONS Akron, OH Driven, reliable, and passionate employee seeking a IT Help Desk position. Work Experience SPECIALIST-TIER 1 REPAIR WINDSTREAM COMMUNICATIONS - Twinsburg, OH May 2019 to Present • Provided customer support resolution for telephone, Internet, and electronic devices.  • Provided first-contact for customers calling in for account/tech. support.  • Stay up-to-date with current technologies relating to IT and IoT devices. PROJECTS VOLUNTEER HABITAT FOR HUMANITY - Akron, OH February 2018 to May 2019 • Organized and updated business contact lists for networking.  • Created Word documents and Excel spreadsheets for contact entries and updates.  • Collaborated with HFH Volunteer Coordinator with project startup and execution. Information Systems Technician U.S. Navy - Cleveland, OH February 2011 to February 2018 • Managed user accounts: creation, access privileges, profile updates.  • Monitored IT system applications for normal daily operations.  • Conducted system testing in a team-based environment for high reliability. Data Entry Keyer/Accounts Processor Adecco Staffing - Akron, OH January 2009 to October 2011 • Reviewed and submit Bill of Ladings (BOLs) for accounts receivables.  • Processed customers' account shipment information into PC workstation.  • Assisted Finance Department with office duties and small projects. IT Help Desk Support PerceptIS, Inc - Cleveland, OH December 2008 to January 2009 • Provided technical support for user access issues via telephone, e-mail, and online.  • Conducted research on user issues via knowledgebase, search engines, etc.  • Submitted Remedy trouble tickets online to higher tiers for help and resolution. Database Administrator JRB Attachments, Inc - Akron, OH May 2007 to July 2007 • Collaborated with IT Analyst to execute changes to proprietary database.  • Processed user account creation, changes, and deletion via official request forms.  • Performed daily database system checks and executed backups for record-keeping. Education Bachelor of Science in Information Systems Univ. of Phoenix - Cleveland, OH June 2007 Associate of Applied Business in Computer Science Southern Ohio College - Akron, OH June 2007 Skills Excel, Microsoft office, Powerpoint, Word, Help desk, Help desk technical, Help desk technical support, Data entry, Technical support, Comptia, Security, Customer Service Additional Information SKILLS & ABILITIES  • Help Desk Technical Support • COMPTIA A+, Security+,  Microsoft Certified Professional • Excellent Data Entry/Technical Skills • Microsoft Office Suite: Word,  Excel, PowerPoint, Access  • Excellent Communications Skills • Team-building experience
Database_Administrator
Database Administrator 3 Database Administrator 3 Suffolk, VA Authorized to work in the US for any employer Work Experience Database Administrator 3 Huntington Ingalls - Newport News Shipbuilding - Newport News, VA December 2013 to March 2014 Implemented and maintained operation and physical design of databases for work packages  ? Conducted performance tuning of indexes and databases  ? Reviewed database design and integration of systems with backup recovery  ? Maintained security and integrity controls including making recommendations regarding enhancements and improvements  ? Formulated policies, procedures, and standards relating to database management  ? Monitored transaction activity and utilization  ? Developed new databases to include stored procedures and triggers for reports and graphs for work packages  ? Extensive use of VBA, Cognos, SAP, and Primavera.  ? Developed financial databases using VBA creating stored procedures and reporting  ? Extensive knowledge with SQL Financial Analyst/Programmer CDI Corporation - Portsmouth, VA November 2008 to November 2013 Prepared and analyzed financial data using MS Access, Excel, Costpoint and Cognos  ? Created functional reporting methods for contracts, job orders, and deliverables  ? Restructured weekly processes of records analysis in Access database to accurately expended labor  ? Developed financial and administrative reports as required by government contracts for customers, vendors and project managers  ? Provided ad-hoc reports in Excel and Cognos to support management inquiries and data calls  ? Developed financial controls, procedures, systems and forecasting techniques to evaluate contract and program  status  ? Ensured compliances with internal procedures and government contract regulations including FARs and SCA  requirements  ? Administered weekly labor tasks and hours for several internal departments as well as corporate offices  ? Reviewed projects status and tracked variances to guarantee accuracy between subcontractor expenses and payment received from customers  ? Maintained accuracy between two databases (Access and Cost Point) by resolving weekly variances between labor  expenditures  ? Enter charge strings, notifications of funding and contract data into Costpoint and Deltek  ? Created notifications of funding with authorizations for government contracts and set up project structures for reporting and billing  ? Reviewed and prepared monthly invoices for payment  ? Handled database server tuning and security and developed documentation manuals for IT department and provided internal technical support  ? Enhanced MS Access databases by improving user interface, introducing multiple-user access, and increasing  security and stability  ? Met reporting requirements by utilizing COGNOS query studio  ? Developed financial databases using VBA creating stored procedures, labor reporting and contract record retention. Data Acquisition Specialist, SAI Global Logistics and Procurement - Paramus, NJ November 2007 to August 2008 Submitted requests to government for specific Logistics and Procurement data for the SAI Global Logicom Data  System.  ? Created new databases, involving importing and exporting, installing and configuring database software for MS  Access environment  ? Implemented backup and recovery procedures of databases  ? Managed internal databases from planning and testing stages through implementation and support Director of Database Operations Proxity Electronic Commerce Systems, Inc - Virginia Beach, VA November 2005 to August 2007 Developed and maintained 25 databases consisting of government logistics data, department of defense data, and federal logistics information systems.  ? Supervised four individuals in maintaining and updating databases  ? Created stored procedures in SQL 2005 to maintain and update the company website  ? Designed and maintained Commercial Specifications, Military Standards, and Department of Defense databases and created update maintenance procedures for all databases.  ? Developed databases that included inventory tracking, financial tracking and contact management Senior Data Coordinator Information Handling Services - Virginia Beach, VA August 1997 to September 2005 Performed duties as point of contact and administrator for NASA Technical Standards Administration and NASA  Standards Update Notification Systems (SUNS) for all NASA Centers throughout the US.  ? Designed and maintained Commercial Specifications, Military Standards, and Department of Defense databases and created update maintenance procedures for all databases.  ? Supervised and trained information processing staff on use of new databases and indexing procedures.  ? Used scanning skills knowledge and converted documents for inclusion in weekly indexes for company website.  ? Integrated and updated weekly programs for website updates.  ? Fulfilled customer requests regarding ordering of standards and specifications. Education BS in Actuarial Mathematics Bryant College May 1995 Skills MS ACCESS (10+ years), VBA (10+ years), COGNOS (5 years), DELTEK (5 years), COSTPOINT (5 years), MYSQL, Sql Dba, Sql Server, DBA Additional Information RELATED SKILLS    ? Deltek CostPoint, SAP Business, Primavera  ? MS Office / 365  ? MS Excel, MS Access, VBA, SQL Server, Visio  ? IBM Impromptu, Cognos 8, Cognos 10  ? Excellent communication skills
Database_Administrator
Junior Database Administrator Junior Database Administrator New Jersey Authorized to work in the US for any employer Work Experience Junior Database Administrator Berkerly Sutton Cleaners - New York, NY November 2015 to November 2017 Education Associate in computer science Essex County College Skills Microsoft Excel, Microsoft Access and Database SQL Server 2014 Certifications/Licenses Mta Database Fundamentals Present Network + Present
Database_Administrator
Senior Manager, Client Analytics & Reporting Senior Manager, Client Analytics & Reporting Senior Technical Lead Prosper, TX • Twenty years of experience in Information Technology with the majority in healthcare and insurance  • Extensive technical expertise and business knowledge gained from nine years of experience as a technical consultant to clients in healthcare, insurance, finance and mortgage industries  • Successful creation and implementation of impactful and innovative business solutions in the areas of workflow optimization, inventory management and data load automation  • Strong application architecture, database design, application development and data modeling experience  • Excellent ability to create and promote conceptual designs and solutions to meet customer needs  • Experienced leadership of cross-functional projects, including scheduling and prioritizing deliverables  • Expertise in design and development of self-service BI and data analytics solutions that interact with business systems to provide business users insight into their data  • Extensive knowledge of data analytics and data visualization techniques  • Foundational knowledge and principles of big data best practices and tools Authorized to work in the US for any employer Work Experience Senior Manager, Client Analytics & Reporting Blue Cross Blue Shield of Texas - Richardson, TX September 2008 to Present Analytics & Reporting    • Successfully led multi-level team reaching to 34 members, including contracting resources  • Created and developed workflow management tool responsible for over 1.3 million tracked deliverables  • Designed and developed an extract utility that currently produces over 2,500 extract files monthly delivered via SFTP to vendors and accounts for claims, eligibility, lab and medical management data  • Managed the onboarding of vendor recipients of claims and eligibility data to ensure necessary approval agreements in place and to coordinate file layout compatibility  • Responsible for recruiting, interviewing and managing work for contracting resources  • Designed and developed an automated reporting utility that produces and delivers over 1,400 routine deliverables of daily, weekly, monthly and quarterly frequencies from multiple data sources  • Designed and developed a statistical dashboard to monitor metrics associated to the fulfillment of reporting requests  • Introduced automation of report packaging and delivery function to eliminate hours of manual effort by team each month  • Designed and developed an automated solution to validate PHI eligibility for recipients of all production deliverables  • Continuous examination of processes to identify and introduce efficiencies to increase productivity and scalability of solutions  • Extensive experience in medical management data and analytics with data sources including (Aerial, claims, eligibility, lab, participation)  • Developed and automated medical management reporting packages for accounts to demonstrate PEPM spending and savings to assist in management of overall costs Technical Consultant TEKSystems - Dallas, TX August 1999 to September 2008 Clients: Health Care Services Corporation (HCSC), Countrywide Mortgage, Meritech Mortgage, Perlos, City of Fort Worth, Merit Energy, Sonitrol Management  Roles: Database Administrator, Data Architect, Data Warehouse Specialist, Application Developer, Project Manager    • Designed and implemented functioning data warehouse to manage all internal billing and asset management data  • Designed and implemented data feeds from multiple sources consisting of numerous file types into data warehouses using DTS packages  • Designed data cubes within data warehouses for OLAP reporting and trending  • Designed and implemented SQL Server 7.0/2000 databases to support e-commerce applications  • Managed teams of consultants at client sites to deliver managed solutions  • Designed and implemented budgeting and invoicing applications using ASP and SQL Server 2000  • Responsible for performance tuning and optimization for database objects  • Responsible for on-site implementation and optimization of databases supporting multiple web applications  • Provided database knowledge and experience in multiple versions of SQL Server to clients to assist them in meeting their objectives  • Extensive use of DTS Designer in multiple environments in automation of numerous business processes  • Assisted business areas in the definition and conversion of medical and pharmacy claims data into an existing Teradata enterprise data warehouse  • Defined and automated multiple business processes and data sourcing strategies using DTS packages to support the hiring and compensation management application for mortgage loan officers corporate wide  • Provided on-call data support for internal and external web applications President Prosper Youth Sports Association July 2005 to August 2007 Football & Baseball Commissioner (2005-8)  Basketball & Flag Football Commissioner (2018-current) Secretary Town of Prosper Parks & Recreation Board April 2003 to June 2005 Lead Developer/ Database Administrator Sweetwater Health / Caredata.com / WebMD - Dallas, TX July 1996 to August 1999 • Led a development team in the creation of provider credentialing software application. Customers included various Blue Cross Blue Shield plans and other carriers.  • Designed and implemented SQL Server 7.0 database to support multiple web applications.  • Utilized Visual FoxPro, Visual Basic, DTS, and other tools to perform and manage the conversion of over 300 source files from outside vendors into the data warehouse.  • Performed query optimization, performance monitoring and other database administration functions.  • Company consumed by larger players in health care industry.  • Led data conversion and onboarding activities for new software clients. Data Conversion Specialist Focus Direct - San Antonio, TX August 1995 to July 1996 Responsible for coding and testing data conversions for CASS certification of large mailing lists and commercial advertisements. Education Bachelor of Business Administration in Management Information Systems University of Texas at San Antonio - San Antonio, TX August 1991 to December 1995 Trinity University - San Antonio, TX August 1989 to May 1991 Skills SQL Server (10+ years), T-SQL (10+ years), Technical Management (10+ years), JavaScript (3 years), Application Development (10+ years), Application Architecture (10+ years), Data Modeling/Design (10+ years) Additional Information TECHNICAL SKILLS    Operating Systems: Windows 2000/NT/XP/7/8, Unix  Databases: SQL Server 6.5/7/2000/2005/2008/2012/2014, Teradata v12/v13.1/v16.2, DB2, FoxPro 2.5/2.6,  Visual FoxPro 5/6, Paradox 8, Sybase 11, Oracle 8/9i, Hadoop 1.0,  MS Access 98/2000/2007  Languages: T-SQL, Teradata SQL, Java, JavaScript, VBScript, PL/SQL, C, C++, C#, COBOL, ASP, Perl, SAS 8, HTML, VB 6, VBA, VB.NET, XML, Visual Studio, R  Reporting Tools: Cognos, Tableau, Tableau Server, Business Objects, Crystal Reports, SSRS, SSIS  Data Modeling: OLAP, OLTP, Star Schema, Snowflake Schema
Database_Administrator Software_Developer
Assistant Property Manager Assistant Property Manager Administrative Assistant Pittsford, NY • Highly skilled Administrative Assistant with experience working in diverse office environments.  • Enthusiastic self-starter with strong background in performing tasks using exceptional communication and customer service acumen.  • Proven abilities in developing positive relationships with clients and co-workers.  • Ability to multi-task in a fast paced atmosphere.  • Outstanding capacity to meet objectives. Authorized to work in the US for any employer Work Experience Assistant Property Manager Crofton Perdue Associates, Inc February 2018 to November 2018 • Prepared all material to be handed out at Annual Homeowner's Association meetings.  • Entered all homeowner requests for changes in common areas into the TOPS system and submitted to the Homeowners Associate Board.  • Submitted requests by homeowners for repair to the personal area of their home.  • Mailed yearly budget reports to all homeowners at individual communities.  • Assisted Property Managers in all projects as requested. Front Desk Administrator Broadstone Real Estate, LLC October 2017 to December 2017 • Completed data entry and reconciliation tasks.  • Prepared manuals for presentation at internal meetings.  • Greeted and directed callers and visitors in a courteous and professional manner.  • Assumed other duties and responsibilities as needed. Operations Coordinator Chapman & Co., LLC June 2016 to November 2016 • Ran reports to track changes in the stock market.  • Created financial reports to be given to clients during meetings with advisor.  • Followed-up on state and federal return status in ATX system. Database Administrator Wall Street Financial Group July 2013 to March 2016 • Processed sales proposals to be approved by the Compliance Department. If rejected, contact the Financial Advisor for additional and/or correct information.  • Updated information submitted for current clients in the Laserfiche Management System.  • Followed up on Change of Broker/Dealer requests with finance companies.  • Ran weekly reports to find missing and deficient items on client paperwork submitted by the Financial Advisor. Worked with the advisors to correct missing information.  • Ran a weekly P.O. report for the Commissions Department to determine if agent fees should be released. Administrative Assistant Sonitrol Security Systems October 2012 to May 2013 • Prepared proposals, contracts and addendums.  • Produced weekly sales reports.  • Followed-up with customers regarding technical service visits. Results were reported to the President and Vice-President weekly. Executive Assistant/Customer Service AP Professionals - Rochester, NY March 2009 to August 2012 Baush & Lomb, Rochester, NY  Convergent Wealth Advisors, Pittsford, NY  LiDestri Foods, Fairport, NY  The Camden Group, Rochester, NY  Koch Containers, Victor, NY    • Prepared marketing, presentation and training materials.  • Responsible for management of client databases including the SharePoint and CRM systems.  • Opened and invoiced Purchase Orders and reconciled billing statements.  • Scheduled the completion of customer orders with the processing department. Lead Administrative Associate Wausau Signature Agency July 2000 to February 2009 • Managed the day-to-day work of the Vice President, Directors of Sales and Sales, Service and Marketing Managers throughout the North East and Mid-Atlantic.  • Scheduled training, meetings, appointments and travel commitments to ensure effective use of time.  • Negotiated with meeting facilities and monitored expenses for regional meetings throughout the Northeast.  • Supported Human Resources in completing and processing new employee and termination paperwork on behalf of the Managers to alleviate administrative burden.  • Successfully loaded all software programs onto PCs for new hires to ensure rapid transition into the work environment. This was successfully completed with 100% of our hires.  • Provided support to the Customer Service department generating Certificates of Insurance and proposals on the Sagitta Agency Management System. Office Administrator Comforce Technologies September 1996 to December 1999 • Responsible for administrative support for the Vice-President, Sales Manager, Recruiters and Resource Managers in the Rochester and Syracuse offices.  • Created formal correspondence, project bids and contracts to ensure that all technical placement openings were filled with capable contractors.  • Served as liaison between contractors and the Payroll Department to ensure that deductions were made correctly.  • Consistently processed all Health, Dental and Life insurance forms and provided customer support for any questions that employees and contractors had regarding their insurance.  • Consistently reviewed, submitted and followed up on expense reports to ensure accuracy and timely payment. Education License in Property & Casualty New York State Insurance May 2003 to January 2020 A.A.S in Social Science Finger Lakes Community College - Canandaigua, NY Skills Property Management, Outlook, Microsoft Office, Outlook, Microsoft Office Links http://www.linkedin.com/in/dianepike Certifications/Licenses NYS Property & Casualty Insurance License May 2003 to January 2020
Database_Administrator
Director of Software Engineering Director of Software Engineering Director of Software Engineering - Transtar Industries Twinsburg, OH SQL Server professional with a unique combination of Architecture, Business Intelligence, Development and Administration  skills seeking an industry-disruptive company to match his personality.  Career highlights include leading a team of DBAs for a highly-successful global SaaS startup that later became Verizon  Connect. Work Experience Director of Software Engineering Transtar Industries - Walton Hills, OH 2018 to Present • Led a lean agile team of API and Web developers.  • Upgraded production SQL Server to the 2017 edition, running on a SAN-less failover cluster.  • Utilized Distributed Availability Groups to move databases to another Data Center with little to no downtime.  • Implemented new SQL Server licensing model to best utilize Active-Passive clusters.  • Modeled data and created stored procedures for a brand new point-of-sale platform.  • Implemented token-based security and password validation using hash keys generated via SHA2 512 bit algorithm.  • Imported legacy software users along with their hashed security settings for seamless platform migration.  • Leveraged hierarchy types to embed taxonomy of products and their fitment into searchable binary values.  • Schema-separated different functional entities, for both ease of access and security.  • Rolled-out Full Text Search feature, facilitating lightning-quick free text catalog searching.  • Put in place IBM AS400 ERP ETL integration routines, eliminating the need for 3rd party software and licensing. Lead SQL Server Database Administrator Fleetmatics - a Verizon Company - Solon, OH 2013 to 2018 • Database Administration of a 24/7 SaaS environment, directly impacting customers across the globe.  • Responsible for 150 servers, running in active-active/passive failover clustering, totaling 2.5 trillion records and 750TB of data, spread across groups of sharded database collections.  • Participated in the rollout of AWS EC2 DR Project, leveraging S3 bucket for sync-up with production environment.  • Created custom Database monitoring solution using BI architecture and Data Warehouse principles.  • Implemented DBA Dashboard Reporting Suite to ensure healthy operation of the entire database estate.  • Added custom alerting, extracting and analyzing server logs for vitals, as well as any agent failures and long execs.  • Offloaded routine DBA maintenance tasks, such as backups, index rebuilds and statistics maintenance to the DBA central  repository environment.  • Designed blocking monitoring and automatic conflict resolution to significantly improve DB uptime.  • Solved complex deadlocking issue in a highly-transactional system that was only present under high load.  • Identified runaway transaction scenario as a cause of erratic application outages.  • Performed data recovery tasks to mitigate data corruption situation triggered by a hardware failure.  • Analyzed database log files to perform forensics of unexpected data modifications.  • Created automatic sliding partition window maintenance script, featuring back-off and retry logic.  • Implemented archiving architecture by the use of a completely dynamic ETL scripting, which would otherwise necessitate  hundreds of SSIS packages to be deployed and maintained.  • Significantly reduced CPU and I/O load via performance tuning of highest resource-consuming objects.  • Worked with the Continuous Integration team to streamline deployments of new releases, utilizing Red Gate SQL  Compare and SVN/GIT source control.  • Audited security settings and deployed proper role-based access layers.  • Utilized Availability Groups, log-shipping and replication as supplemental forms of High Availability.  • Reviewed server specifications and made recommendations for overall infrastructure architecture.  • Leveraged Jira to do Sprint planning within Scrum framework to comply with agile methodology. SQL Server Database Administrator/ Analyst Amresco, Inc - Solon, OH 2012 to 2013 • Setup 2-node Windows Server 2008R2 Production Failover Cluster in VMWare farm.  • Designed and implemented Active/Passive SQL 2012 High-Availability environment.  • Deployed multiple SSRS instances in a stand-alone VM, providing cost-effective HA alternative to NLB and Scale-Out  deployment.  • Restored 2005 Enterprise SSRS database into 2012 Standard SSRS and manually corrected keys in order to remove  original server from Scale-Out deployment.  • Recommended database migration path to effectively leverage SQL Server 2012 licensing model, significantly cutting  future licensing costs.  • Consolidated databases from legacy non-HA environment into the Production Cluster, increasing uptime, improving  performance and simplifying maintenance while retaining proper security settings.  • Setup all of SQL services to run under their own Active Directory accounts for maximum security granularity and audit.  • Enabled Kerberos Authentication between SQL Servers to retain original user's identity through multi-server hop  scenarios.  • Joined SQL Server instances as linked servers, unifying SQL infrastructure and extending application capabilities.  • Automated DBA tasks, leveraging a single DBA instance in charge of SQL Server and Database inventory, collecting  performance data, sending alert notifications, taking backups and file recycling; all completely resilient to failovers or interruptions.  • Engineered HA network-share backup system, limiting each SQL Instance access to its own location, yet being able to dynamically manage file retention from the master DBA instance.  • Created backup retention process utilizing temporary recycle location as well as complete backup chain preservation, taking into account base backups, differentials and complete log sequence. SQL Server Database Administrator Dental One Partners - Independence, OH 2010 to 2012 Administration of over 500 production databases residing in a high-availability Failover Cluster environment running  Windows Server 2008R2 and SQL Server 2008R2 Enterprise.  • Consolidated legacy SQL Servers into Enterprise shared environment.  • Installed and migrated MSRS 2005/IIS7.0 and SSRS2008R2 on a new reporting server.  • Used Dynamic Management views to log and analyze SQL Server performance using dedicated DBA SQL Server  instance.  • Migrated logins between servers, retaining same SID and hashed password to preserve user mappings and allow path- through authentication between linked servers.  • Created auto-scripting of user permissions to restore production databases in development and re-assign permissions  existing only in dev. Used same script when migrating databases between instances having different user SIDs.  • Configured, presented and purchased new hardware to support expanding business needs.  • Created SSRS reports for BI team when migrating Business Objects reporting to SSRS.  • Built and supported SSIS packages used for ETL as well as asynchronous process execution.  • Exported, imported and archived data using native BCP, predecessor to SSIS.  • Installed and maintained HiT Software DBMoto DB2 to SQL Server replication service.  • Added active alerting for replication going offline, long or multiple stored procedure executions and failover events.  • Worked closely with datacenter vendor analyzing SAN Tier 1 and Tier 2 performance to identify improvement areas.  • Expanded SQL Cluster utilization and improved cost effectiveness by implementing a Direct-Attached-Storage solution.  • Created SQL Server I/O log report of all server instances and databases to closely monitor SAN throughput and identify  potential bottlenecks.  • Created SSAS cube and Hierarchy for Great Plains data warehouse and its ETL process. System Architect National City Bank - Highland Hills, OH 2005 to 2010 Database Marketing Analyst Keithley Instruments, Inc - Solon, OH 2003 to 2005 Data Analyst Key Bank Corp - Cleveland, OH 2002 to 2003 Computer Show Manager IKON Technologies, INC - Solon, OH 2001 to 2002 Research and Development Programmer/Analyst InsurQuote // IAS - Beachwood, OH 1999 to 2001 Education Associate Degree in Computer Programming and Design in Computer Programming and Design ATS Institute of Technology - Cleveland, OH 1998 to 2002 Computer Science Case Western Reserve University - Cleveland, OH 1997 to 1998 Skills Sql server, Sql server 2000, Replication, Sql, Clustering Additional Information Key Words SQL Server 2000 - 2017, Failover Clustering, Disaster Recovery, HADR, Distributed Availability Groups, Mirroring,  Replication, Log Shipping, Performance Tuning, Partitioning, Linked Servers, Sharding, Clustered Columnstore, Full Text  Indexing, Git, Red Gate, ETL, VLDB, SSRS, SSIS, SSAS, PDW/APS, Azure, AWS, Agile, Jira
Database_Administrator
Senior Building Engineer Senior Building Engineer Senior Building Engineer - CBRE Fleetwood, PA Work Experience Senior Building Engineer CBRE - Malvern, PA 2017 to Present Senior Building Engineer CBRE - Collegeville, PA 2015 to 2017 Instrumentation Lead Technician Johnson Controls - Collegeville, PA 2007 to 2015 Instrumentation Technician II Johnson Controls - Collegeville, PA 2003 to 2007 Instrumentation Technician I Johnson Controls - Collegeville, PA 1998 to 2003 Calibration Database Administrator Johnson Controls - Collegeville, PA 1996 to 1998 Education Phoenixville Area High School - Phoenixville, PA Skills Calibration, Budgeting, Compliance auditing, Auditing, Sop, Maintenance, Training, Microsoft office, Testing Additional Information • Broad technical experience in the calibration and troubleshooting of process & control instrumentation.   • User/Factory Acceptance Tester of specialized equipment and hardware.  • Supported numerous Data Cleanse/Migration and Archival projects.  • Performed Quality Investigation for adverse events, applying root cause techniques and effective CAPA.  • Audit support, including those by domestic and international regulatory bodies.  • Super User on CMMS products, such as Infor EAM and Maximo.  • Familiar with Functional Testing Software such as HP Application Lifecycle Management.  • Well-versed in Good Documentation Practices and regulated activities in Pharmaceutical environments.  • Eager to learn best practices and efficiencies in the use of software products.  • Enthusiastically engage in Talent Development and the empowerment of peers.  • A high-performing, highly adaptable person with a strong desire to help.
Database_Administrator
Senior Systems Analyst - Salesforce Administrator/Developer Senior Systems Analyst - Salesforce Administrator/Developer Senior Systems Analyst - Salesforce Administrator/Developer - B Braun Medical Quakertown, PA Salesforce Administration/Development - Training & Support    • Articulate communicator who can fluently speak the languages of both people and technology, blending technical expertise with exceptional interpersonal skills    • Effective liaison between customers, sales staff, and management    • Adaptable and flexible to new situations and processes    • Resourceful problem-solver with proven aptitude to analyze and translate complex customer requirements    • Strong analysis skills, programming capabilities and debugging applications    • Expert in the design, development, and delivery of cost-effective, high-performance technology solutions to meet challenging business demands and drive performance    • Outstanding analysis and quality assurance capabilities    • Effectively manage multiple priorities, and perform under pressure in a fast-paced, rapidly changing environment    • Demonstrates excellent communication skills, a quick aptitude for grasping new technological information, programming languages, utilities/tools and programming techniques as a Developer on an Administrative Systems Billing Team and Developer/Systems Administrator for current Salesforce.com Customer Relationship Management application. Work Experience Senior Systems Analyst - Salesforce Administrator/Developer B Braun Medical 2018 to Present Responsible for supporting the existing B Braun Medical and new sister company - Salesforce Applications  • Implemented new configurations, automated processes/functionality, data migration and uploads  • Salesforce Training provided to Sales Representatives  • Supported day to day requests, questions and tasks related to both applications  • Performed project enhancements utilizing SKUID Pages, Apex, SOQL and Declarative Method Changes  • Performed data manipulation and uploads using ETL (Extract, Transform and Load) Tools, ANT, PowerShell and Workbench  • Implemented Apttus Contract Lifecycle Management (CLM) including migration from Ariba Salesforce Administrator/Developer Univest Bank 2017 to 2018 Responsible for supporting the new Salesforce/nCino Application  • Ongoing assistance with new configurations, automated processes/functionality, Data Migration and Uploads  • Supporting day to day requests, reports, dashboards, questions and tasks  • Data manipulation and uploads using ETL (Extract, Transform and Load) Tools, Workbench, ANT, PowerShell, Workbench, and Salesforce Developer Console  • Evaluates AppExchange applications to enhance and automate existing business processes within Salesforce Senior Systems Analyst - Salesforce Administrator/Developer B Braun Medical 2016 to 2017 Responsible for supporting the existing B Braun Medical and new Aesculap - Salesforce Applications  • Implemented new configurations, automated processes/functionality, data migration and uploads  • Salesforce Training provided to Sales Representatives  • Supported day to day requests, questions and tasks related to both applications  • Performed project enhancements utilizing SKUID Pages, Apex, SOQL and Declarative Method Changes  • Performed data manipulation and uploads using ETL (Extract, Transform and Load) Tools, ANT, PowerShell, Workbench, and Salesforce Developer Console  • Evaluated AppExchange applications to enhance and automate existing business processes within Salesforce  • Implemented Apttus Contract Lifecycle Management (CLM) including migration from Ariba Salesforce Developer Ally Bank 2009 to 2016 Responsible for supporting the Ally Bank Salesforce Application used by the Deposit Operations Back Office and Contact Center associates  • Supported day to day requests, questions and tasks related to the existing Ally Bank Salesforce instance  • Performed project enhancements utilizing Apex Classes, Triggers, Visual Force Pages, Automated Visual Work Flows and Declarative Method Changes  • Performed data manipulation and uploads through use of various ETL (Extract, Transform and Load) Tools  • Obtained business requirements for changes and process enhancements in collaboration with business associates  • Coordinated User Acceptance Testing for releases    Responsible for supporting Ally Bank Document Custody Operations technical projects and day- to-day system support  • Handled Document Custody customer requests related to internal MS Access, Windows and Web applications  • Created VBA Macros for use in MS Access and Excel  • Created and modified .Net Windows applications and SQL Server Database (backend for Window Applications)  • Created SQL Server Triggers for A Web Application Reporting Tool  • Created an Archive Process for a Window Application using SSIS (SQL Server Integration Service)  • Business Analysis for Capitol Market Systems IT Monthly release projects  • Coordinated of User Acceptance Testing for releases Database Assistant/Academic Solutions Coordinator Synergis Technologies, Inc 2006 to 2009 System Administrator - Responsible for supporting our Salesforce.com CRM application - including changes to data, reports, objects, workflows, triggers, user permissions  • Created and updated objects, reports and/or data in our CRM application, Salesforce.com. Assisted internal customers - (Sales, Solution Engineers, External Helpdesk and Marketing teams) with CRM and Quoting Tool application  • Handled Internal Helpdesk requests related to our Customer Relationship Application (CRM)  • Application Development - Visual Basic, Dot Net (VB.net & C#), SQL, SOQL, Apex object-oriented programming language  • Coordinated training events - Followed-up with students after events to provide Act 48 Hour and NJ 100 Hour certification  • Renewed Academic Software Subscriptions at the secondary and post secondary level institutions including Carnegie Mellon University, Rutgers and Princeton University - also assisted schools with registration and activation of software  • Temporarily assisted with marketing initiatives including coordination of with leads, trade show events and training, supplies, advertising via web and email blasts  • Completed large mass purchases through several Intermediate Units in Pennsylvania and New Jersey - Coordinated notifications, purchase to Channel Partners Application Developer Hartford Insurance Company 1989 to 2003 • Successfully Annual Billing Project for 2.9 million households  • Supported Day to Day Information Technology helpdesk requests  • Completed analysis, design, construction, and implementation of COBOL applications and Data Access Integration Layer (DIAL) stored procedures  • Performed population to centralized data housed in a DB2 database and supported Tracking Database Education Montgomery County Community College 2001 to 2003 Computer Learning Center 2000 to 2001 Skills Db2, Ms access, Sql server, Sql server 2000, Sql server 2005, Sql server 2008, Oracle, Sql, Apex, Informatica, Software as a service, Saas, Ant, Ispf, Visual studio, C#, C++, Html, Javascript, Svn Additional Information Technical Skills  Languages Apex, S-Controls, SQL, SOQL, SOSL, C#, VB.net, Visual Basic, JAVA, Visual C++, HTML, JavaScript    Tools Fileaid, JCL/ISPF/TSO, Xpediter, Visual Studio, Eclipse, SVN, Workbench, Data Loader, Mavens Mate, ANT, PowerShell    Databases DB2, MS Access, Oracle, SQL Server 2000, SQL Server 2005, SQL Server 2008, SQL Server 2010, Informatica    Applications Software as a Service(Saas)/On Demand: Salesforce.com, SKUID, Apttus CLM, MS Office tools, nCino
Systems_Administrator Software_Developer
Junior Oracle Database Administrator Junior Oracle Database Administrator Walnut Bottom, PA • Problem solver who performs well under deadlines and with changing priorities  • Attentive to quality and detail  • Perform effectively despite sudden deadlines and changing priorities  • Rapid learner and motivated to increase knowledge and skills  • Experience with Microsoft Excel, Access, Word, Outlook, PowerPoint, Concur Travel and Expense, Unix/Linux, C++, C#, XML, PHP, JavaScript, HTML5/CSS, Photoshop, InDesign, Dreamweaver, Illustrator, SQL, Oracle DB, PeopleSoft Authorized to work in the US for any employer Work Experience Junior Oracle Database Administrator Indy Data Partners - Indianapolis, IN June 2018 to Present Remote)  • Administered databases including backups, performance monitoring, and disk usage  • Researched and analyzed database trends to prepare reports on database performance improvements  • Performing troubleshooting, administration, monitoring, tuning, and operational functions on Oracle databases for multiple clients  • Proactively responding to database alerts by installing, upgrading, and configuring servers to resolve issues  • Working with DBA team members to provide client requirements Treasury Assistant BlueLine Rental - Shippensburg, PA October 2014 to April 2017 • Administer purchase, ghost, and fuel credit card programs for 2,000 employees and 1,500 company vehicles  • Approve and audit monthly Concur Travel & Expense reports for credit card and out of pocket expenses  • Setup and monitor 140+ locations within Treasury and Accounts Payable applications  • Maintain user access to Treasury and Accounts Payable applications  • Respond to employee and third-party issues, concerns, and questions in a timely manner  • Identify opportunities for process improvements and leverage technology to improve processes and gain efficiencies Customer Service Representative Tom James Clothing Company - Chambersburg, PA March 2008 to July 2012 • Managed calls and emails pertaining to orders  • Created and reviewed spreadsheets and presentations  • Resolved customer issues Assistant Manager LJ's & The Kat Lounge - Hagerstown, MD September 2005 to October 2007 • Developed formal system for storing employee files  • Maintained exceptional guest services and satisfaction  • Supervised and scheduled staff of 10-15 employees  • Trained service staff to enhance guest services and satisfaction  • Performed general clerical work Education A.A.S. in Web Development and Design Harrisburg Area Community College May 2019
Database_Administrator
Office Assistant Office Assistant Business Systems Analyst Adrian, MI • Superior verbal and written communication skills.  • Recognized for ability to build and cultivate relationships with key personnel.  • Accomplished trainer and mentor with skills to motivate individual and team performance.  • Leader in technology management and training with first-hand knowledge of adult learning styles. Work Experience Office Assistant Lenawee Intermediate School District - Adr October 2018 to Present Assist Supervisor/Counselor with the day to day operations of the school. Work with students, parents and children to ensure a healthy learning environment. Handle all incoming and outgoing mail, supplies, office management. Utilize the Student Information Systems for input of student data. Process purchase requisitions and purchase orders through the Financial Information Systems. Business Systems Analyst GLEANER LIFE INSURANCE - Adrian, MI 2015 to June 2017 Managed software introduction of The Workfront, project management system. Provided system updates and training as needed. Provided milestone updates for management and reporting to the board. Attend offsite conferences and trainings.    OnBase by Hyland - Administrator  Assisted in the conversion to new OnBase 17 from OnBase 12; Assisted with set up ODBC and full software installs, assist in QC of data pre-and post conversion phases. Blackbaud Database Administrator ADRIAN COLLEGE - Adrian, MI 2011 to 2015 Provide database support to Students, Faculty, Staff, Alumni, Donors and Trustees. Support Blackbaud, and Blackboard applications (student management, financial management and human resource management). Provide financial and statistical data reporting for state and national organizations including but not limited to: ACUIM, Great Colleges Survey, ECSI, IPEDS, National Student Clearinghouse, NCAA, Peterson's, Perkins, US News and World Reports, STARS reporting. Manage software implementation projects, work flows and student work studies. Internet Banking Coordinator UNITED BANK & TRUST - Tecumseh, MI 2006 to 2011 Manage, support and train all call center employees, provide mentoring, training, review and support of future goals. Provide financial and statistical data reporting to Risk Management and IT Director Project lead in converting, documenting and training all employees at 17 locations, documented all phases of system prior and after conversion. Created and tested queries for testing, QC and production server installs. Help Desk Support/Internet Banking Support 2006 to 2008 Provide training, documentation and support for all internal coworkers with regards to pc workstations, phones, Microsoft Office product support, and project management.    Technical Skills  AS/400, Active Calendar, Active Directory, BlackBaud, BlackBoard, CIMS, Citrix, Microsoft Office, (Access, Excel, Outlook, PowerPoint, Word), Exchange, Google Docs, iPads, Phones, LinkedIn, OnBase by Hyland, The Raisers Edge, Salesforce, Vector, Workfront Project Management System. Office 365, Windows 10    Volunteer Opportunities  Communities in Schools - Pen Pal Program Tecumseh Schools  Gleaner Fundraising Committee  Homeless Education - The Lenawee Foundation- Pajama Rama - The Centre  Temporary Homeless Shelter - Bohn Pool  Sand Creek Schools - ABA Teaching Children to Save  Supermarket Sweet - Supports Local Food Pantry  United Way - Rake -N- Run  United Way - Community Action Day    United Bank & Trust  Information Technology Committee  Client Services Committee  Management/Leadership Training and Certifications  United Cares and Bee-Well Committees  Dave Ramsey's Financial Training Education Bachelor of Business Administration in Management Information Technology Cleary University - Ann Arbor, MI June 2018 Master in Education University of Phoenix - Ann Arbor, MI Skills Microsoft Office, testing, MS Office, Business Intelligence, Excel, Powerpoint
Database_Administrator
Software Developer Software Developer Software Developer Lawrenceville, GA Friendly, fast learning individual who excels at working with computer technology and interacting with other people. My goal is to find a challenging position in order to further improve my computer skills as I contribute to a greater whole. Work Experience Software Developer CALERO SOFTWARE - Atlanta, GA May 2018 to July 2019 • Worked in an agile SCRUM environment alongside a team of dedicated developers  • Worked to maintain, develop, and produce content for a telecommunications software using both C# and SQL coding languages.  • Consistently collaborated with other members of the team to produce high quality work Junior Database Administrator Hi-Rez Studios - Alpharetta, GA October 2017 to April 2018 • Worked in a very fast paced environment in a group of five  • Responsible for monitoring the status of the scores of databases with which we worked  • Reported on the status of running sql agent jobs, and subsequently repaired them  • Came up with backup and restore plans in the case of a data emergency  • Faced multiple unpredictable tasks that arose in data to day administration SQL Report Developer ASHRAE - Atlanta, GA September 2016 to September 2017 • Developed and maintained SQL reports that other staff members without a technical background could run and use in their daily tasks.  • In charge of overseeing the creation of the mailing lists for a monthly journal and a yearly handbook, involving complex code and knowledge of business rules.  • Completed daily tasks and maintenance requests in a timely fashion, and pursued new, innovative ways to tackle these tasks in a much more efficient manner. Deli Clerk Publix - Buford, GA May 2014 to July 2014 • Maintained strong performance and adaptability in fast-paced and rapid change environments.  • Provided premier customer service. Education Bachelor of Science in Computer Science in Programming Kennesaw State University, College of Computing & Software Engineering - Kennesaw, GA July 2016 Skills Git (1 year), Visual Studio (3 years), SQL (3 years), Database Administration (Less than 1 year), Powershell (2 years), C# (3 years), Microsoft Office (3 years)
Software_Developer Database_Administrator
LAN Administrator Crowley Maritime LAN Administrator Crowley Maritime LAN Administrator Crowley Maritime Erie, PA Work Experience LAN Administrator Crowley Maritime USNS Lopez September 2016 to March 2017 Military Sealift Command, Diego Garcia, (B.I.O.T) 09/2016 - 03/2017.  ? Operates and maintains sophisticated electronic radio equipment and associated peripherals in the communications signals environment.  ? Perform hardware and software isolation and repair electronic, computer and network equipment, and related systems using complex test and analysis equipment, diagnostic software, hand tools and technical publications.  ? Performs daily back-ups on NIPR/SIPR computers using Backup Exec 12.5 for Windows Servers 2008  ? Responsible for user account management using Active Directory, workstation patching, and maintaining shipboard local area network (UPMC), contractor University of Pittsburgh Medical Center December 2015 to June 2016 Installed Windows 7, 8.1, 10 operating systems and various user applications, utilized network deployment share drives for program and operating system updates, and deployed user workstations and peripherals in the field. Junior Database Administrator, RDX Remote Database Experts 2012 to 2013 Proactive monitoring of client servers, database management, investigates and resolves client database issues. Proficient in the use of MSSQL Server 2000-2012, Windows Server 2008, Oracle on Unix, VMware, Remote Desktop Connection Manager 2012-2013 Education Civic Leadership Academy 2016 Masters of Science in Secondary Education Information Systems Technician "A" School - Pensacola, FL 2012 Bachelors of Arts in History Mercyhurst University - Erie, PA 2009 to 2011 Slippery Rock University - Slippery Rock, PA 2004 to 2008 Military Service Branch: US Navy Reserves Service Country: United States Rank: E6 February 2012 to Present Certifications/Licenses CompTIA Network+ July 2019 CompTIA Security+ June 2020
Database_Administrator
Oracle Database Administrator II Oracle Database Administrator II Oracle Database Administrator II - MidAmerican Energy Company Johnston, IA My goal is to obtain a senior level position in the database administration field. I want to put  my skills to use and become a valuable asset to any company. I hope to also grow and  improve my skills with a job that challenges me to use everything I have learned. Authorized to work in the US for any employer Work Experience Oracle Database Administrator II MidAmerican Energy Company April 2014 to Present • Maintain Oracle databases  • RMAN backups; restore/recovery  • Data pump exports/imports; database clones  • Patches and upgrades  • Ensure availability; OEM  • SQL tuning; debugging  • Enterprise deployment of Oracle Middleware  • Oracle Business Intelligence  • Oracle WebCenter Portal, Content, Sites  • Oracle Access Manager  • Maintain and administer Oracle Middleware  • Performance tuning; debugging  • Patches/Upgrades  • Security management Education Bachelor of Science in Computer Engineering Iowa State University August 2010 to December 2014 Skills DATABASES (4 years), ORACLE (4 years), ORACLE 10G, SQL (4 years), OEM (4 years), Oracle Dba, DBA Additional Information Skills Databases: Oracle 10g, 11g, 12c  Applications/Technology: OID/OVD, OEM, PL/SQL Developer, OAM, OBI, WebCenter,  E-Business Suites, ASM, Solaris, Linux  Experience in team-oriented projects, web-based programming and embedded systems
Database_Administrator
Budget & Planning Analyst Budget & Planning Analyst Budget & Planning Analyst - TiVo Corporation Work Experience Budget & Planning Analyst TiVo Corporation - Durham, NC September 2018 to Present • Creates and updates forecasts and models related to operations and financial targets.  • Designed dashboard for maintaining and tracking department budget for business-as-usual and ad-hoc projects.  • Performs regular variance analyses for expenses and budget.  • Evaluates pricing structures to ensure alignment with company objectives.  • Creates operational efficiency plans for incoming projects from new and existing clients.  • Analyzes current operational processes and initiate improvements or assist in executive decision-making process, reducing operational expenses and allowing for higher volume production.  • Incorporates client delivery schedules and operational changes in into forecasts and models.  • Maintains and enhances automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses.  • Created mapping system for content processing system in order to optimize operational efficiency.  • Processes weekly JIRA reports for various boards/projects to manage projects and internal resources.  • Processes vendor invoices and investigate discrepancies where necessary. Database Administrator and Executive/Operations Assistant ICON Residential - Tampa, FL October 2017 to September 2018 • Created and analyzed operational reports; streamlined reporting efforts; analyzed data trends with a key purpose in identifying operational issues and excessive costs. Maintained weekly "global" report/snapshot.  • Conducted research for executive projects and developed measurement criteria for department roles and impact within the organization.  • Assisted in implementation of enterprise-level software system.  ? Built templates for mass-data upload for Excel/SQL conversion  ? Mapped manual operational processes to function in a new framework  ? Acted as a liaison with technical client team and all internal departments to gauge and fulfill business needs  ? Tested functionality of software, looking for bugs, ensuring data integrity and efficiency  ? Provided training and technical support  • Strategized and implemented new business policies, initiatives, SOP's, and goals.  • Measured and analyzed KPI data across all departments.  • Assisted in the completion of operational projects that are initiated by the Managing Partners.  • Implemented new business policies, practices and initiatives and/or business goals.  • Trained employees on new procedures, software programs, and data tracking methods.  • Created presentations to assimilate data from various departments for analysis.  • Organized and attended weekly operational and strategy meetings to ensure effective recording of activities; provide clarification, accountability, and documentation of assigned responsibilities for the leadership team. Client Development Manager HireNetworks, Inc - Morrisville, NC March 2017 to July 2017 Designed and built a manual CRM tool for internal use by the Sales Team with documented instructions.  ? Created and presented marketing materials for internal and external use.  ? Assisted in facilitation of weekly sales team meetings to discuss progress and strategy.  ? Sourced and qualify prospective clients using networking, job posting sites, and periodicals.  ? Negotiated terms of service via either internal or Client contractual agreement, establish a statement of work when necessary and close agreements to balance net profit goals and Client needs. This involved customizing and creating new contracts, addendums and statements of work.  ? Conducted research on target and prospective companies in our niche markets by analyzing local publications.  ? Developed and maintained professional relationships with Client hiring managers and executives with companies ranging in size from startup to Fortune 100.  ? Presented qualified candidates to hiring managers and vendor managers for consideration of job requisitions, facilitate interviews, and ensure candidates are successfully placed with Clients in an organized and timely manner. Client Development Support (Promoted) May 2016 to February 2017 Assisted the CEO and VP's in various projects including, but not limited to: research, database consolidation, generating presentations and agendas, travel arrangements, and event or conference participation.  ? Designed and created a physical and electronic Handbook/Training Manual for new employees working on the Client Development Team.  ? Conducted internal audit of past and present clients to update internal database via running an electronic report.  ? Assisted the Client Development Team by interpreting prospective jobs with clients, submitting candidates to client job portals, and managing an internal job database via an Applicant Tracking System. Intern January 2016 to May 2016 Initiated various improvement projects related to marketing, back-office operations, business development, employee engagement, etc.  ? Created job descriptions for both internal and external use from initial Job Requisition provided by clients.  ? Assisted Technical Recruiters in tasks such as creating and updating both internal and external job postings, sourcing candidates, and learning from them the full recruiting cycle.  ? Assisted Account Managers by participating in client meetings and calls, attending networking events, speaking with prospective client companies to fill open positions, and other related tasks. Education Bachelor of Science in Business Administration in Business Administration North Carolina State University - Raleigh, NC May 2016 Links http://www.linkedin.com/in/malloryholtz Additional Information SOFTWARE PROFICIENCY  Microsoft Office (Excel, Word, PowerPoint, Outlook, Visio, Access), Confluence, JIRA, Oracle, Adobe Acrobat DC Pro, Google Suite (Drive, Sheets, Docs, Calendar), CRM Software, Dropbox, Wrike (Project Management Software), Smartsheet (Gantt Chart), Hootsuite, Social Media, Applicant Tracking Systems.
Database_Administrator
Raiser's Edge Database Administrator Raiser's Edge Database Administrator Raiser's Edge Database Administrator Elmhurst, NY 2018 Bachelor of Arts graduate in Human Biology. Worked for Sakhi for South Asian Women, a non-profit organization, as an entry-level Database Administrator, and managed confidential donation data. Experienced cadaver lab assistant and academic training intern at Hospital for Special Surgery with fast learning and quick adapting abilities. Great computer skills and comfortable working with new applications and software. Excellent communication, organizing, research, analysis, and creative skills with highly attentive to detail. Work Experience Raiser's Edge Database Administrator Sakhi for South Asian Women - New York, NY August 2018 to May 2019 • Managed confidential donor information and grant/donation reports into Raiser's Edge database on a regular basis  • Coordinated all database including data cleansing, implementing import and export data, developing queries, and generating gift reports for senior staff and executive director  • Collected and compiled donors in mail merge format for Annual Campaign Thank You letters  • Developed a creative solution to keep track of new and current donors by applying import IDs to formulate look-up system in google sheets/excel On-call Administrative Consultant Hospital for Special Surgery (HSS) November 2018 to March 2019 • Formulated and devised strategies to improve lab usage data collection  • Facilitated and advised the administrative operations of the lab Lab Assistant Intern Hospital for Special Surgery (HSS) July 2018 to September 2018 • Prepared surgical instruments and necessary supplies required for lab research surgical procedures or dissection of cadaver specimens  • Assisted the Orthopaedic attendees and residents by passing surgical instruments and positioning cadaver during procedures  • Performed post-surgical wound closure by using simple interrupted suture or simple running suture techniques to maintain the condition of a cadaver specimen  • Maintained the sanitation of lab by inspecting specimens' condition, and properly disposing specimens and hazardous waste when necessary Kim Barrett Memorial Library: Medical Library Intern Hospital for Special Surgery April 2018 to June 2018 • Researched medical sources through The National Library of Medicine (NLM) and PubMed for request articles from hospital staff  • Processed and managed request and loan articles through email and DOCLINE, an interlibrary loan system  • Assisted medical library staff with shelf reading project and library usage data analysis project, with the aim of increasing the library's efficiency Curriculum and Evaluation Team Intern Hospital for Special Surgery April 2018 to June 2018 • Provided administrative support for the Orthopaedic Residency Program by onboarding and credentialing the residents for the 2018-2019 year  • Managed residents' rotation schedules and confidential information through Evalue-MudHub  • Prepared Academic Resident Evaluation Reports by formulating and creating visualization graphs using Excel and Powerpoint Sexual Assault Program Intern Title IX Coordinators and College October 2017 to June 2018 • Collaborated with other non-profit organizations to provide body and mind therapy and self-awareness workshops for domestic violence and sexual assault survivors  • Coordinated events planning for the workshops and designed flyers via Piktochart and Canva to support event efforts  • Conducted outreach at CUNY college campus' Title IX Coordinators and College students to bring awareness of Sakhi's programs Seek Ambassador and Mentor Hunter College June 2016 to May 2018 Seasonal Event Volunteer Japan Society July 2016 to July 2017 Education B.A. in Human Biology Hunter College August 2014 to May 2018 Skills MAC Additional Information SKILLS:     Software: Microsoft Suite, Raiser's Edge Nxt (Blackbaud), Google Drive, Survey Monkey, Qualtrics, Windows and Mac Operating Systems,
Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - 20th Century Fox Los Angeles, CA • Four plus years of professional experience as Oracle Database Administrator having good experience in Database Installation, Database Administration, Up-Gradation, Migration, Installing Patches, Performance Tuning  • Extensive knowledge on database administration for Oracle 11g and 12c with experience in very large scale database and mission critical large OLTP and OLAP systems  • Experience in a variety of hardware and software platforms including; UNIX/Linux, Windows, HP-UX & AIX and RHEL  • Registered Oracle 11gR1/11gR2/12c databases in Oracle Virtual Directory.  • Implemented and configured Centralized Database Authentication using Kerberos authentication.  • Consulted with and provided guidance to database users and client groups.  • Collaborated and provided input with other database analysts, where applicable, including troubleshooting and escalated issues.  • Working with Oracle Support Team, creation of Service Requests for ORACLE VIRTUAL DIRECTORY registration, Global role mapping, and database related issues.  • Documented the ORACLE VIRTUAL DIRECTORY procedure and implementation, issues, status and remediation of shared accounts.  • Have Hands on experience in Installation of 12C RDBMS S/W.  • Hands on experience in Installing Golden-gate Replication, tools in golden gate log dump, defgen for troubleshooting issues in environment.  • Installed Golden Gate for replication of database on 11gR2 environment.  • Involved in configuration of parameter files for extract process in primary and replica process in standby using Golden Gate  • Configured parameters for the Uni-directional replication using Golden-Gate  • Applied patches on standalone servers using Opatch utility  • Have good knowledge about Physical and Logical structure of a database  • Programming and development of SQL, PL/SQL and UNIX shell scripts.  • Played key role in implementation of Kerberos Authentication for database user accounts. Work Experience Oracle Database Administrator 20th Century Fox - Los Angeles, CA October 2016 to Present Responsibilities:  • Installed, configured, and maintained Oracle 10g and 11gR2,12C on Linux and also Upgraded from Oracle 10g ,11g to 12C  • Migrated SYBASE to Oracle 11.2.0.4 using sql developer migration assistant.  • Worked on Mysql upgrade activities and other operational tickets  • Provided on-call operational support for Redshift clusters.  • Worked on PostgreSQL database setup and provided dba support for application deployments  • Upgraded people soft databases from 11.2.0.4 to 12C.  • Upgraded and Migrated 12C RAC databases.  • Worked with application teams for deployments on PostgreSQL Instances.  • Worked on migrating and upgrading the 2 node RAC database from 11.2.0.4 to 12.2.0.1.  • Migrated on premise db's to AWS RDS  • Created database links from RDS to on premise db's.  • Worked on installing drivers and configuring oracle heterogeneous services to pull data from mssql and postgres db's using the db links in oracle.  • Performed day to day administrative tasks by analyzing the database like checking for failed processors, verifying the query for particular issues and validating disk space.  • Created Wallets and added the hardcoded creds in monitoring , rman backup scripts to wallet and updated scripts to use the wallet for authentication.  • Responsible for setup and implementation of 2 Node RAC on Linux in 11g and 12cR2.  • Used to Perform Cold/Hot Backups.  • Implemented and Managed Oracle Data Guard on Oracle 11gR2.  • Configured the database statistics to improve the performance of the queries and response time.  • Gathered fix object and data dictionary statistics to for better performance of the db.  • Created composite indexes to help improve the slower queries to perform better.  • Configured stats preferences to gather stats with histograms on columns appropriate.  • Created users and granted them access as per the standards.  • Scheduled job to kill the inactive and stale sessions that have been on the system for more than an hour.  • Dropped certain unused indexes.  • Performed table reorg online by using shrink and gathered stats to provide optimizer the updated stats.  • Purged bad sql plans from Shared Pool and have gathered stats, thus improving the performance of the query.  • Deployed OEM agents and registered the db's in OEM. Oracle Database Administrator WELLS FARGO March 2015 to September 2016 • Perform Daily Monitoring of Oracle Instances, monitor users, and table spaces, Memory Structures, Rollback Segments, Logs and Alerts.  • Configured sqlnet.ora on database servers to make use of Kerberos Authentication and ldap.ora to use Oracle Internet Directory.  • Registered the databases to Oracle Virtual Directory.  • Deployed the keytab files on database servers.  • Validated connections to databases that are registered to ORACLE VIRTUAL DIRECTORY using privileged account and also resolved the connection issues where needed.  • Guided the clients to make use of privileged account and also in Oracle Client setup on clients workstation.  • Worked on validating the access to db's registered to ORACLE VIRTUAL DIRECTORY through Oracle Enterprise Manager and other tools  • Guided clients to make use of Centralized Database Authentication, by helping them understand the architecture of ORACLE VIRTUAL DIRECTORY and configuring the db server to make use of Kerberos authentication and registering the database to ORACLE VIRTUAL DIRECTORY.  • Lead the clients and peers in setting up named credentials in Oracle Enterprise Manager for privileged account and hence leveraging privileged account in accessing the db's, rather than shared service accounts and preferred credentials.  • Resolved connection issues, when using centralized db authentication.  • Gathered details of how shared service accounts are used by clients , in performing their daily maintenance tasks , jobs that are scheduled using shared service accounts.  • Queried and Listed out the Objects, Procedures and Packages owned by the shared service accounts.  • Analyzed and Documented the impact of locking these shared service accounts.  • Gathered the set of privileges being used by shared service accounts and also the permissions needed on directories as well.  • Analyzed around 100 perl scripts that are making using of the shared service account, gathered the connection string, privileges needed and objects used and procedures or functions being called by these scripts and privileges needed for the procedures and functions.  • Categorized the these jobs based on functionality and privileges used, Thus played a key role in designing of alternative through Centralized Database authentication, privileged accounts to replace face less Shared Service Accounts that are in use currently.  • Created Access Request Tool Requests, To grant access to the team members for the database servers in various domains.  • Created Change Request to create service account and keytab file that are essential for the kerberos authentication.  • Created instance specific wallet directories to store the ORACLE VIRTUAL DIRECTORY credentials for the database and also created the soft links as needed, so that dbca could place wallet files in instance specific location.  • Performed the required node-level activities on db servers to make use of kerberos authentication and to meet pre-requisites for registering the database to ORACLE VIRTUAL DIRECTORY  • Created and Coordinated change requests, to create the directories and change the permissions on directories that are essential to store Wallet Files.  • Unlocked and also altered the TIM_ORA_SVC service account password, which is required for Global Role Mapping.  • Guided Primary dba's in setting up Oracle Client to use Oracle Internet Directory, by configuring the ldap.ora file and updated sqlnet.ora with essential parameters.  • Installed Golden Gate for replication of database on 11gR2 environment  • Configured parameters for the Uni-Directional replication using Golden-Gate.  • Installed and Configured Enterprise Manager Grid Control 11g and Cloud Control 12c.  • Daily Health Check Up of the Database using OEM  • Created Users with limited rights as per specific module under specific client. Granting roles and profiles as per system study to users.  • Replication of tables to cross platform and Creating Materialized Views.  • Performed daily maintenance tasks like space management, rectified locking problems, managed quotas etc., configured network components like TNSNAMES, Names Server, Connection Manager, etc. for easy and effective management of Oracle networking. Configured listener for external procedure calls.  • Database backup & Recovery with export and import and archive database with RMAN commands.  • Also configured database cloning using RMAN.  • Implemented Data Guard on production database.  • Administer all databases in the areas of maintenance, tuning, performance, and troubleshooting.  • Efficient in using the Oracle Tools like OEM, SQL* Plus, SQL*Loader, TKPROF, SQL*Net, IMPORT/EXPORT, and RMAN.  • Migration of database from one server to another server.  • Managing databases on multiple servers.    ENVIRONMENT: Oracle 10g, 11gR2, AIX-6.3, Linux , ASM, RMAN, RAC, Oracle Enterprise Manager Grid Control, RDBMS, SQLPLUS, PL/SQL, Perl, Kerberos, Oracle Internet Directory, Oracle Virtual Directory. Education Information Science and Technology Acharya Nagarjuna University - Guntur, Andhra Pradesh Masters in Computer Science in Computer Science University of Central Missouri Skills Oracle Dba, DBA, MYSQL, Postgresql Additional Information Technical Skills    RDBMS Oracle 11gR1, Oracle 11gR2, Oracle 12C,MySQL,PostgreSQL,Redshift  Oracle Products  Oracle Virtual Directory, Oracle Internet Directory, Real Application Cluster(RAC), Data guard, Import and Export, Data pumps, Automatic Storage Management(ASM), Recovery Manager(RMAN), Oracle10g/11g (Grid Control), Oracle Enterprise Manager(OEM), Golden Gate    Operating System Oracle Linux (OEL) 6.3, Red Hat Enterprise Linux (RHEL) 4.x/5.x Sun Solaris 5.x, Windows XP/2003/2008,2012 IBM-AIX 6.1.  Languages SQL, PL/SQL, PERL.  Tools & Utilities  Kerberos Authenticaion Services, SQL Trace and SQL tuning Advisory, SQL* plus, SQL * LOADER, ADDM, DBCA, VERITAS, Log Miner, TKPROF, Explain Plan, AWR, ASH, Toad.
Database_Administrator
Database Engineer Senior Database Engineer Senior Database Engineer Senior - Booz Allen Hamilton Springfield, VA * Over 9 years of experience in MS SQL Server database administration in production and development environment including server installation, configuration, upgrade, maintenance, performance tuning, optimization, backup/restore, recovery, migration, monitoring, security planning with outstanding troubleshooting capabilities.  * Proficient with SQL Management Studio, SQL Server Agent, SQL Profiler, restoring database using full, differential and log backups.  * Collaborated with data architects for data model management.  * Hands on experience in SQL Server 2016/ 2014/2012/2008/2005 installation/configuration/migration crossing different editions.  * Experience in implementing disaster recovery & HA concepts like Log Shipping, Mirroring, Always On and Windows Clustering.  * Experience in implementing and managing transactional, merge and snapshot Replication models specific to business needs.  * Experience in using SQL Server Profiler to monitor the SQL server for deadlocks.  * Experience in using DMVs for finding out long running queries.  * Experience in regular maintenance activities like statistics update, log file monitoring and temp DB monitoring.  * Proficiency and expertise in SQL Server Replication, Backup/Recovery, Disaster recovery and planning.  * Expert in working with Third party backup tools like Red Gate, Del Lite Speed, Idera SQL Safe to improve performance of backup and recovery.  * Expert in data transformation services and Bulk Loads with SSIS and BULK INSERT ETL operations.  * Worked on SQL Server 2012 migration from SQL Server 2008 / 2005.  * Experience in data migrations using SSIS and third party tools like DOUBLE TAKE-SQL MOVE.  * Experience in solving Real Time issues with Index fragmentation, DBCC checks, Query Tuning.  * Performed database Consistency Checks Using DBCC Utilities.  * Experience in Batch processes, Import, Export, Backup, Database Monitoring tools and Application support.  * Maintained individual service accounts for SQL Server services oncluster with different Security groups to raise security mark.  * Strong experience in mentoring team members and writing documentation.  * Excellent communication skills.  * 24/7 Production Database on Call Support on rotational basis. Work Experience Database Engineer Senior Booz Allen Hamilton August 2018 to Present Responsibilities  * Implemented Always-On Availability Groups (AAG) and HA/DR setup configuration.  * Migrated SQL server 2012 to SQL Server 2014 in Microsoft Windows Server 2012 Enterprise Edition.  * Installed and administered Eight-Node cluster Active/Passive on Microsoft Windows Server 2012 Enterprise Edition on SAN environment.  * Migrated SSIS packages from SQL Server 2008 R2 to SSIS 2012.  * Extensively worked on SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS).  * Used DMVs, Performance dashboard, Mirroring, database snapshots and tracking Performance Counters.  * Rebuilding / Monitoring the indexes at regular intervals for better performance.  * Recovering the databases from backup in disasters. Implementing Point-In-Time Recovery solutions.  * Involved in troubleshooting and fine-tuning of databases for its performance and concurrency.  * Involved in Source Data Analysis, analysis and designing mappings for data extraction also responsible for Design and Development of SSIS Packages to load the Data from various Databases and Files.  * Using SQL Server Profiler, SQL Server Agent, and Database Engine Tuning Advisor(DTA) for performance monitoring.  * Responsible for monitoring and making recommendations for performance improvement in hosted databases. This involved index creation, index removal, index modification, file group modifications, and adding scheduled jobs to re-index and update statistics in databases.  * Performed installation of SQL Enterprise 2012 SP1 CU 5 64bit version on Windows 2012 Sp1 Clusters (HP servers in enterprise Data Centers).  Environment: SQL Server 2008/2012/2014 Enterprise, Windows Enterprise Server 2012, .NET, Microsoft Visio, SFTP, Microsoft Reporting Services. Senior SQL Server Database Administrator LTS - Herndon, VA March 2017 to June 2018 Client: Veterans Health Administration, VA  Role: SQL Developer/ Database Administrator/Windows Administrator Education Bachelors in Business Administration in Business Administration Bahria University Skills Database, Ms sql server, Ms sql server 2005, Sql server, Sql server 2005, Sql, Sql server reporting services, Ssrs, Reporting tools, Windows server 2012 Additional Information Technical Skills:    Operating Systems: Windows server 2012/2008/2003  Databases: MS SQL Server 2005/2008/2012/2014/2016  Database Tools: SSMS, SQL Profiler, DTA, SQL Server Configuration Manager  Reporting Tools: SQL Server Reporting Services (SSRS), Report Builder, Business Objects  Backup tools: Lite Speed, Redgate, Idera Sql Safe  Monitoring Tools: Spotlight, APM Interscope
Database_Administrator
Freelance Translator and Interpreter Freelance Translator and Interpreter Boston, MA Authorized to work in the US for any employer Work Experience Freelance Translator and Interpreter Self Employed - Boston, MA November 2017 to May 2018 Translation of documents from English to Spanish or vise versa.   On-site Interpretation for Person to Person. Senior Database Administrator Boston Public Schools - Boston, MA August 2016 to September 2017 Creating, updating and maintenance of student folders.  Inputting data in from teachers and special education staff into school system.  Filing and copying student information as needed. Secretary Committee for Public Counsel Services - Boston, MA September 2014 to February 2016 Secretary  • Create files for new/existing clients using Casey software  • Answer multi-line phone system, took messages and routed calls as necessary  • Mail clients letters informing of court dates  • Greet clients  • Sort and deliver mail  • Interpreted for clients and Attorneys during calls as needed Legal Assistant Harmon Law Offices - Newton, MA September 2013 to October 2013 Prepared Land Court packages for Courier distribution  • Entered case files into investor system  • Assisted with proofreading of classified articles to send to newspaper  • Prepared HUD/VA files for title insurance Various Temporary Assignments Robert Half/Office Team - Boston, MA September 2011 to April 2012 Front Desk Coordinator  • Answered multi-line phone system, took messages and routed calls as necessary  • Accepted, recorded, and copied rent receipts from Tenants  • Sorted and delivered mail  • Processed orders to vendors Education Certificate in Paralegal Boston University 2011 Associate of Applied Science in Visual Communications Gibbs College of Boston 2005 Certifications/Licenses Business Interpreter Training Certifitcate June 2016 to Present Training in the field of Interpreter within the Business world. Additional Information Skills  • 4+ years of experience with administrative and office support tasks  • Experience in the legal setting providing administrative assistance  • Proficiency in Microsoft Office Suite, Adobe Suite, Lexus and Westlaw, and OneNote, Casey  • Written and Oral Fluency in English and Spanish
Database_Administrator
Senior Video Producer Senior Video Producer Senior Video Producer - Princess Cruises jpernasphotography.com I am a photographer and video producer not only by trade, but by passion. I grew my love of photo and video with my love of astronomy and doing whatever it took to capture the sky on camera. That spread into landscape and wildlife, then eventually people. Ever since I found out I could make a living doing what I love and still being creative, I pursued it. When work feels less like work and more like challenges to overcome I know I chose the right field.    Jpernasphotography.com/cinematography/portfolioresume Authorized to work in the US for any employer Work Experience Senior Video Producer Princess Cruises March 2017 to Present • Plan, film, edit, and produce unique video content each cruise.  • Generated $30,000 in additional revenue from weddings and renewal of vows in addition to expected cruise video sales.  • Chosen as the only video producer to open the sky princess in 2019 for it's inaugural  voyage in Italy.  • Host weekly theater screenings and seminar events to promote video product to onboard guests.  • Work with Sony, Canon, Nikon, and Dji cameras to produce the best possible product.  • Maintain highest standard of customer service in guests interactions and in sales of photo-video products.  • Selected to take part in a fleet wide 'think tank' to lead, develop, and advance the video department.  • Hold the safety duty of stair tower manager and first in charge of a lifeboat in case if  emergency. Owner - Photographer/videographer Jpernasphotography November 2014 to Present Personal media production company registered in the state of Florida; with focus on photo, video, and media production for commercial and private clients. Worked with a  variety of companies such as Ford, Cruise1st, Hyscent, Geico, Armchem, and Citizen's for a Better South Florida. Database Administrator Dr. Kendall Dermatology - Coral Gables, FL January 2015 to May 2015 • Convert archive of patient charts from paper to EzDerm. (digital patient medical history)  • Uphold utmost confidentiality following strict HIPAA laws when handling patient  information.  • Coordinate medical billing between insurance providers and patients based on covered medical codes.  • Handle phones, greet, and prep patients after daily tasks were completed or high  patient volume.  • Balancing checkbooks of real estate sister company via Quickbooks. Photographer Dr. Kendall Dermatology - Miami, FL January 2015 to March 2015 • Greet and encourage guests to take a fun family photo upon entry.  • Balance the needs of the hosts to seat guests with job requirements to photograph all  incoming guests.  • Use adaptive sales techniques to approach and sell photographs to guests before meals.  • Organize, edit, and print photos quickly and efficiently to minimize the time between when the photo was taken and delivered. Education AA in Electrical Engineering Miami Dade College - Miami, FL August 2010 to May 2012 Links http://jpernasphotography.com Assessments Project Management Skills: Budgeting — Expert May 2019 Measures a candidate's ability to manage project budgets by appropriately allocating and monitoring financial resources. Full results: https://share.indeedassessments.com/share_assignment/baifcvnmpzbnkh3r Data Analysis — Expert May 2019 Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: https://share.indeedassessments.com/share_assignment/qdx0ilmt2i0tdczq Marketing — Expert May 2019 Measures a candidate's ability to understand your target audience and how to best communicate with them. Full results: https://share.indeedassessments.com/share_assignment/s0jmvdnlcqsxczfk Graphic Design — Expert May 2019 Measures a candidate's ability to create visual media to effectively communicate information and concepts. Full results: https://share.indeedassessments.com/share_assignment/yzm0ngkzyhpjf-vg Social Media — Expert May 2019 Measures a candidate's ability to create content, communicate online, and build a brand's reputation. Full results: https://share.indeedassessments.com/share_assignment/dsternqhcpnsw5oj Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Skills    • Exceptional Customer Service • Efficient time management  • Confident Public speaking • Problem solving and critical  • Outstanding Written and verbal thinking  communication    • Proficiency in Adobe products including Premiere Pro, After Effects, Photoshop,  Lightroom, Encore, and Audition.  • Mac, PC, and Linux literate along with knowledge in Word, Excel, Powerpoint, and  aptitude in Google Adsense/Analytics.  • Working in fast paced environment with focus on quality with quick completion  turnaround times.
Database_Administrator
Database Analyst and Administrator Database Analyst and Administrator Database Analyst and Administrator Redondo Beach, CA Certified and experienced database IT professional seeking new opportunities in the Database Administration field. Work Experience Database Analyst and Administrator Los Angeles County Sanitation District - Compton, CA 2018 to 2019 • Analyzed database and created new queries using SQL for reporting projects.  • Researched and implemented new SQL programming methods to clean duplicate records and dirty data.  • Recommended new layouts on front-end and back-end database structures to adhere to normalization standards.  • Created VBA programming scripts to enhance MS Access and excel functionality. Operations Assistant Children's Defense Fund - Los Angeles, CA 2015 to 2017 • Assumed role of primary architect of office database, created using Microsoft Access 2013.  • Created tables with Primary and Foreign key relationships to track financial transactions.  • Designed new financial reports off of queries using SQL summarizing spending on grants to remain in budget.  • Official IT representative for 3 California based offices; responsible for all computer, phone and email repair.  • Successfully troubleshooted, reformatted and maintained over 20 staff computers with minimal supervision.  • Worked with Washington DC IT Admin to administer and install updated company software.  • Designed office document library for financial, technology and other business documents.  • Acted as official financial liaison between state office and Washington DC HQ.  • Successfully launched and administered company sponsored Dropbox account for over 16 users. Office Administrator Children's Defense Fund - Los Angeles, CA 2014 to 2015 • Created simplified contact and vendor contract management system for leadership overview.  • Processed payments to vendors using AP system.  • Installed, updated and administered additional wireless access points for the Los Angeles office.  • Improved office inventory control and petty cash flows.  • Assumed role as primary HR contact for Los Angeles office, processing personnel requests as needed. Education Certificate Los Angeles Trade Technical College 2017 to 2018 Bachelor of Arts degree in Sociology California State University 2013 Skills SQL Server (2 years), SQL (3 years), C# (Less than 1 year), C++ (1 year) Links https://www.linkedin.com/in/alex-puchniarz-98788541/ Certifications/Licenses Microsoft Technology Associate Database Fundamentals June 2017 to Present Demonstrated knowledge of fundamental concepts of database administration and development Microsoft Certified Solutions Associate SQL 2016 Database Development June 2019 to Present Demonstrated knowledge of SQL Server 2016 objects and use cases. Creation, utilization and maintenance of database objects such as SQL queries, indexes and relationships. Additional Information SKILLS:    • Proficiency in Microsoft Office (access, word, excel, outlook, etc).  • Experience in Database Management Software: MS SQL Server 2008, 2012, 2016, PostresSQL.  • Training in MS SQL Server software: SSMS, SSRS, SSIS.  • Experience in database development and administration, creation of queries stored procedures, functions, relationships and backup processes.  • Working knowledge and training with SQL to query databases and form reports.  • Proficient in C++, C#, Python and other computer languages.  • Experience with virtual machine software: VirtualBox, VMware Workstation Pro, VMware Workstation player 14.  • Knowledge of networking essentials and Windows Server 2012. Able to create domain server structures.  • Experience with data analysis software Tableau.
Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - IBM Tampa, FL IT specialist with vast experience interacting with clients and coworkers. Strong work ethic used while completing tasks in a very efficient manner. Incorporate client support values to improve IT user experience for clients, employees, and administration. Proven track record of communicating and being on time meeting deadlines by taking Leadership and collaborating with teammates. Known for flexibility and adaptability with problem solving. Work Experience Oracle Database Administrator IBM 2018 to Present Maintained and implemented database support by deploying/upgrading systems. Assisted with systems migration from Oracle 11g to 12g or golden gate. Shadowed and assisted lead Oracle DBA with learning/teaching session.  • Monitored, alerted and listener logs, and addressed anomalies in a timely fashion  • Researched, planned, and installed Oracle Patchsets on a quarterly basis  • Managed schema objects for optimal performance and monitored and kept the SGAs tuned for all assigned databases  • Protected organization's value by keeping information confidential  • Served as Lead Canvasser on employee annual contribution and achieved 100% response rate within 1.5 week IBM - Tampa, FL 2015 to Present System Services Representative IBM 2015 to 2018 Advised clients and co-workers on preventative coordination of hardware maintenance. Accountable for driving a high level of technical support with professionalism. Provided on-site customer service support for commercial clients.  • Helped the organization meet daily, weekly, and monthly goal for overachieving customer success  • Resolved tickets within the customer SLA  • Supported systems such as IBM system X, Lenovo Desktops & laptops, Macbook & iMac    • Trained and assisted co-workers in driving customer success with 90% of service delivery  • Reduced workload by an average of 35% by arranging territory and service calls with team lead and teammates by providing 98.5% availability to priority service calls  • Focused on individual/team objectives and development of professional effectiveness Technical Support Representative COMPUTER GENERATED SOLUTIONS - Edison, NJ 2015 to 2015 Responded to customer requests for technical support services in a call center environment. Assisted customers remotely questions related to system features, fixes, and/or system reboot.  • Recognized research, isolated and resolved information system problems  • Demonstrated quality communication skills and exhibited a high level of professionalism  • Used courtesy, tact and discretion in all communications with customers  • Researched and resolved photo kiosks system problems  • Multi-tasked between systems applications consecutively Education Bachelor of Science in Information Technology in BSIT University of South Florida - Tampa, FL Present Associate of Science in (AS), Computer Information System & Technology Union County College - Elizabeth, NJ August 2016 Links http://www.linkedin.com/in/Brodriguez27 Additional Information TECHNICAL SKILLS    Programming: Python, C++, C#, Turbo C, Visual Basic 6.0  Networking: Cisco, Cybersecurity, WireShark  Hardware: iOS, iMac, Windows  Productivity: Microsoft Suite, Office 365, VMWare, MS RDS  Website: DreamWeaver, HTML, CSS  Database: MySQL Server, Oracle  Cloud: AWS, Google, Azure
Database_Administrator
Business Intelligence Engineer - Rotational Business Intelligence Engineer - Rotational Business Intelligence Engineer - Cornell University Binghamton, NY Authorized to work in the US for any employer Work Experience Business Intelligence Engineer - Rotational Cornell University - Ithaca, NY March 2019 to Present • Created an automated business reporting system for financial workers campus wide  • Developed dashboards through BI projects to support departments all throughout the campus  • Reviewed projects by other engineers to ensure accuracy of data and proper presentation structure Database Administrator / Finance Specialist II May 2018 to Present • Managed utilities database, housing university mainframe billing data  • Provided comprehensive data analytics using Tableau for financial planning presentations  • Led university utility billing process monthly, supervising facilities team and financial reviews  • Served as the face of the utilities billing system, acting as the point of contact for inquiries and issues  • Presented creations from business intelligence engineer role to external departments & finance directors Accountant United Health Services Hospitals - Binghamton, NY March 2017 to May 2018 • Analyzed and updated account reconciliations, cashbooks and projected financials monthly  • Reviewed daily cash flow operations, investments, billing cycles and approved project capital  • Prepared financial statements, reports and journal entries accurately through monthly deadlines  • Trained incoming accountants on procedures, setting up objectives and providing a supporting role  • Worked closely with external vendors, managers and directors to evaluate new financial information Financial Analyst / Advisor - Seasonal Ayco, A Goldman Sachs Company - Albany, NY May 2016 to October 2016 • Analyzed personal client situations, leading to discussions on action plans and optimal goals  • Assisted Fortune 500 clients with financial consultations on investments, retirement, taxes, etc. International Business & Finance Intern American Education Foundation - Buffalo, NY January 2015 to May 2015 • Led a team of interns to create a successful platform aimed at helping international students  • Created a Microsoft Access informational database and website for organizing event information Education Bachelor of Science in Business Administration in Business Consulting State University of New York (SUNY) May 2016 Skills BUSINESS INTELLIGENCE, DATABASE, SQL, TABLEAU, DATA ANALYTICS, BI, OBIEE, Data Warehouse Links http://linkedin.com/in/manwar2
Database_Administrator
Client Value Coordinator Client Value Coordinator Client Value Coordinator - BakerHostetler Lorain, OH Work Experience Client Value Coordinator BakerHostetler - Cleveland, OH August 2018 to Present • Conduct legal spend analysis utilizing model techniques  • Evaluate proposal materials and potential deals conducted by timekeepers  • Provide consultation to attorneys on firmwide economic policies (profitability goals, and realization standards)  • Prepare informational and analytical presentations on economic best practices  • Provide support to team members and manage daily team task tracker Client Data Analyst ForeSee - Cleveland, OH March 2016 to February 2017 • Provided analysis on multiple-channel data measuring customer experience  • Synthesized clients current business goals and customer data to support recommendations for action based on data insights  • Produced customized and standardized deliverables (scorecards, reports, and presentations)  • Provided data visualization and translation to complex findings through illustrations and text  • Managed client relationships, project deadlines and topical scope for deliverables Temporary IT Support Specialist Robert Half - Cleveland, OH 2017 to 2017 • Provided support during a major system upgrade for a hospital client  • Created and assigned priority to technical tickets  • Provided quality customer support to various stakeholders BSA Analyst/Project Lead AML - Cleveland, OH March 2015 to November 2015 • Created financial models and exhibits for advisory side clients  • Created, queried, maintained and supported databases created in Access, Excel, and SQL  • Maintained and supported workflow trackers for several clients with teams up to 60+ analysts  • Assisted users with initial setup and registration with client systems/provided assistance on several IT issues  • Analysed and wrote narratives on banking account activity and personal identification  • Extracted transformed and loaded large data sets into several different database mediums  • Utilized several bank specific systems to perform analysis on many different customers  • Organized Staffing rosters for weekend production and made sure individuals had adequate work  • Designed and implemented several processes and business standards IT/Network Administrator YWCA - Elyria, OH January 2014 to June 2014 • Prepared and provided hardware/software repairs on all employee workstations and computer lab machines  • Routinely performed maintenance and software upgrades on employee technology devices and digital services  • Provided full organization implementation of software solutions at both locations  • Replaced and upgraded the network, installed Wi-Fi connection and increased signal strength with equipment  • Provided assistance and training materials on the use of software applications  • Performed grant research and analysis for a small budget non-profit 501 3c organization  • Advised and organized purchases for the best economical technology solutions for both locations  • Oversaw all email, printing and document support at both the Lorain, Ohio YWCA and Elyria, Ohio YWCA locations  • Performed phone maintenance, setting up voicemails, editing employee extensions Intern Single-A Midwest League - Appleton, WI 2012 to 2012 • Filmed and Charted every game for the 2012 Season from multiple angles using the BATS video system  • Created and managed statistical reports (2-strike count, defensive, pitch type/sequence)  • Contributed to player performance analysis and strategic planning process  • Examined game film for advanced scouting reports and performance analysis  • Cut and edited film using Dartfish and other software  • Assisted with team travel operations and preparation Intern Single-A Midwest League - Eastlake, OH 2011 to 2011 • Filmed every home game during the 2011 season  • Completed various projects and scouting reports for coaching and player development staff  • Edited clips using JC video and uploaded clips to the Cleveland Indians film server Database Management Intern Season - Cleveland, OH 2010 to 2010 • Completed analysis on large data sets to develop strategic solutions to improve a variety of organizational areas  • Constructed and queried large databases to create reports and solve various business projects  • Wrote extensive reports on a variety of sales and strategy oriented topics  • Utilized: Excel, basic SQL queries, Ticket Master, and Microsoft Dynamics CRM  • Conducted market research across the league and sports industry  • Prepared analysis, and completed player transaction reports  • Contributed to the data organization and analysis of amateur players for the MLB Rule 4 amateur draft  • Managed In park survey team and other customer insights efforts inside and outside of the ballpark Marketing Intern Columbus Blue Jackets - Columbus, OH 2008 to 2009 • Maintained multiple customer populated databases  • Assisted with social media and E-marketing awareness efforts  • Reviewed marketing data for consumer insights, viewership insights and strategic opportunities  • Made significant contributions and innovations to the data collection effort  • Member of the marketing and event promotions execution and distribution team  • Experienced negotiations with partnership activation and corporate partners  • Assisted with booth marketing and hockey awareness efforts at various events in and out of the arena  • Assisted with planning process and execution of team marketed events (home games, hockey camps, autograph signings, ice skating events, mile stone events (launch party, block party, 1st playoff appearance). Film Assistant/Student Assistant Coach Ohio Dominican University Football - Columbus, OH 2006 to 2006 • Filmed Every practice and game for the 2006 Season/ Promoted to student Assistant coach for the 2007 Season  • Led scout team with opposing defense schemes against offense, managed offensive drive/ play charts during games  • Assisted with all facets of sideline, coaches box, and football operations office (Offense)  • Assisted with player equipment repair, locker room preparation, on field equipment, and travel efforts  • Prepared weekly opposing scheme reports and practice schedules  • Assisted Offensive coaches with installation of the passing game and other offensive duties  • Familiar with a pro-Spread, Spread variant No Huddle offense, 3-4/4-3 defenses Education Certificate University of Pennsylvania Wharton Aresty Institute of Executive Education - Philadelphia, PA 2019 Certificate, Sport Management Industry Essentials Columbia University in the City of New York - New York, NY 2019 Masters of Business Administration in Management Maryville University John E. Simon School of Business May 2018 Bachelors of Science in Sport Management Ohio Dominican University May 2009 Skills Excel (10+ years), Data Analysis (5 years), Management (1 year), SQL (1 year), Market Research (5 years), Marketing Strategy (1 year) Certifications/Licenses Lean Six Sigma Black Belt July 2019 to Present
Network_Administrator
Oracle Database Administrator Oracle Database Administrator Washington, DC • Proficient in Oracle 10g and 11g Database Administration  • Proficient in Enterprise Manager  • Superior familiarity with LINUX Windows and Windows XP  • Strong proficiency in relational database management  • Proficient in RMAN, Backup and Recovery  • Proficient in Database Migration, Upgrade and Patch Application  • Performance Tuning  • Excellent knowledge of database installation and configuration principles  • Good communication and interpersonal skills  • A self-motivated, responsible and reliable team player with a set of strong technical skills.  • Strong in solving problems of diverse scope where technical analysis and evaluation is  Required  • Results-driven IT personnel with skills in team building and problem-solving with an established reputation for effectively working with diverse groups of people and adaptability to changing environments.  • Enhance database performance, perform restores, implement recovery procedures, handle performance tuning and conduct regular system backups. Ensure technical and functional designs meet business requirements.  • Planning, installation, configuration, management and troubleshooting of Oracle 10g and 11g databases on Linux and Windows Authorized to work in the US for any employer Work Experience Oracle Database Administrator MedStar Georgetown University Hospital March 2013 to Present RESPONSIBILITIES  • Expertise in the creation of databases, table spaces, tables, indexes and other database objects.  • Creating Standby Database.  • Installing and managing Oracle Enterprise Manager 11g and 12c.  • Installing and configuring relevant network components to ensure database access as well as database consistency and integrity  • Troubleshooting and resolving various Oracle connectivity problems.  • Providing network troubleshooting and administrative support for the development staff.  • Creating and managing documentation on the configuration and support of the Oracle databases  • Performing bulk load into the database using SQL Loader  • Performing standard and fine grain database auditing.  • Documenting database structure changes, problems, & issues for future references  • Administering database user accounts. Creating, modifying and deactivating user accounts; Assigning and monitoring user access rights  • Providing database administration on production, testing and development database servers.  • Managing Schema Objects.  • Regular monitoring of Alert log Files and trace files on a Day to Day Basis.  • Identifying and removing Fragmentation, row migration/chaining of database objects.  • Analyzing the Tables and Indexes on performance base regularly  • Monitoring Tablespaces and Data files utilization.  • Managing Undo Tablespaces, Redo Logs, Control files and Archive logs.  • Implementing multiplexing control files and redo log files  • Configuring various RMAN parameters as per the requirement.  • Performing physical backups using RMAN utility.  • Identifying and recovering the corrupted db blocks using Block recover option in RMAN utility.  • Performing Complete Media Recovery of Database depending on the nature of failure.  • Configuring and implementing the use of Oracle Recovery Manager (RMAN) for cold and hot backup on the databases.  • Extensive use of DATAPUMP and Export /Import utilities for logical backups.  • Performing database cloning using RMAN.  • Monitoring the user sessions and taking appropriate actions to kill the inactive sessions.  • Creating and rebuilding indexes as necessary.  • Performing various performance goal oriented database tuning.  • Using explain plan, AWR, ADDM and various Oracle Advisors to tune the database.  • Creating and tuning various materialized views.  • Tuning various slow running queries  • Performing instance tuning, memory tuning query tuning and complete database tuning.  • Creating and implementing various table partitions for large tables  • Resolving various complex issues with the database.  • Upgrading Oracle 10g database to 11g.  • Upgrading Oracle 11g databases from 11.2.0.1 to 11.2.0.3 using patch set.  * Responsible for applying quarterly Oracle critical patch updates (CPU)  * Performed database refreshes from production to test  * Implemented multiplexing control files and redo log files  * Used Data pump to export data from production to test servers  * Created tables and views for developer and client needs.  * Managed and maintained the data dictionaries.  * Performed daily incremental backup and full weekly backup using Oracle backup utility RMAN.  * Managed table spaces, data files, redo logs, tables and its segments.  * Maintained data integrity & managed profiles, resources and password security.  * Managed Users, Privileges and Roles.  * Installed Oracle software and patches.  * Upgraded the Database from lower version to higher version.  * Tuned SQL statement against database and its objects.  * Worked closely with networking components such Listener and TNS for the Oracle Client. Education University of District of Columbia - Washington, DC Additional Information TECHNICAL SKILLS:  Operating Systems: LINUX, Windows Server 2012/2013  Databases: Oracle 11gR2, Oracle10g  Oracle Tools: OEM, SQL Developer, SQL*Loader, Export/Import, RMAN, Data Pump,  NETCA, DBCA, NETMGR, Backup & Recovery, Performance Tuning, Enterprise Manager  (OEM  RDBMS Tech: Oracle 10g, 11g, Standby Database.
Database_Administrator
Database Analyst and Administrator Database Analyst and Administrator Database Analyst and Administrator Redondo Beach, CA Certified and experienced database IT professional seeking new opportunities in the Database Administration field. Work Experience Database Analyst and Administrator Los Angeles County Sanitation District - Compton, CA 2018 to 2019 • Analyzed database and created new queries using SQL for reporting projects.  • Researched and implemented new SQL programming methods to clean duplicate records and dirty data.  • Recommended new layouts on front-end and back-end database structures to adhere to normalization standards.  • Created VBA programming scripts to enhance MS Access and excel functionality. Operations Assistant Children's Defense Fund - Los Angeles, CA 2015 to 2017 • Assumed role of primary architect of office database, created using Microsoft Access 2013.  • Created tables with Primary and Foreign key relationships to track financial transactions.  • Designed new financial reports off of queries using SQL summarizing spending on grants to remain in budget.  • Official IT representative for 3 California based offices; responsible for all computer, phone and email repair.  • Successfully troubleshooted, reformatted and maintained over 20 staff computers with minimal supervision.  • Worked with Washington DC IT Admin to administer and install updated company software.  • Designed office document library for financial, technology and other business documents.  • Acted as official financial liaison between state office and Washington DC HQ.  • Successfully launched and administered company sponsored Dropbox account for over 16 users. Office Administrator Children's Defense Fund - Los Angeles, CA 2014 to 2015 • Created simplified contact and vendor contract management system for leadership overview.  • Processed payments to vendors using AP system.  • Installed, updated and administered additional wireless access points for the Los Angeles office.  • Improved office inventory control and petty cash flows.  • Assumed role as primary HR contact for Los Angeles office, processing personnel requests as needed. Education Certificate Los Angeles Trade Technical College 2017 to 2018 Bachelor of Arts degree in Sociology California State University 2013 Skills DBA, Sql Server, Sql Dba Certifications/Licenses MCSA SQL 2016 Database Development June 2019 to Present Demonstrated knowledge of SQL development including index maintenance, query tuning and database monitoring. MTA Database Fundamentals June 2017 to Present Demonstration of fundamental database concepts across most database platforms. Subjects include: database normalization, creating queries and implementing primary key/foreign key relationships. Driver's License Additional Information SKILLS:    • Proficiency in Microsoft Office (access, word, excel, outlook, etc).  • Experience in Database Management Software: MS SQL Server 2008, 2012, 2016, PostresSQL.  • Training in MS SQL Server software: SSMS, SSRS, SSIS.  • Experience in database development and administration, creation of queries stored procedures, functions, relationships and backup processes.  • Working knowledge and training with SQL to query databases and form reports.  • Proficient in C++, C#, Python and other computer languages.  • Experience with virtual machine software: VirtualBox, VMware Workstation Pro, VMware Workstation player 14.  • Knowledge of networking essentials and Windows Server 2012. Able to create domain server structures.  • Experience with data analysis software Tableau.
Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator New York, NY Oracle Certified Associate (OCA) with over 5+ years of experience in Oracle database administration in heterogeneous system environments, supporting a variety of mission critical applications with Oracle 10g, 11g and 12c    ? 5+ years of experience with Oracle 10g and 11g r2  ? Experience as On-Call 24x7 production DBA support, application/development DBA, system administrator  ? Optimized SQL using explain plan, Auto trace feature and TKPROF to analyze the execution plan and tune  the statements.    Performance tuning of database and upgrading power/CPU using Utlstat scripts Statspack and dynamic performance views to monitor system statistics and wait events, AWR, ADDM and Tuning of SG. Proven technical knowledge of infrastructure management (network, systems), combined with outstanding leadership ability and creative problem solving skills in both strategic and tactical areas as well as    excellent communication /documentation skills and strong aptitude to analyze and resolve problems  ? Responsible for RMAN backups, and improvement to backup with incremental back by adding block change    Maintaining and scheduling Cold Backups, Hot Backups, and Export Dumps. Maintaining backups of Archive logs and automating cleaning of archive logs. Deploying RMAN to automate backup and maintaining scripts    in recovery catalog.  ? Extensive experience in providing database related services and support to development & QA environments  ? Good experience of Installation and configuration of RAC (Real Application Server) on different nodes with  ASM (automatic storage management)  ? Skills in SQL* PLUS, PL/SQL, SQL* Loader, Import/Export Server Manager  ? Extensive experience in Oracle Database performance-tuning services with EXPLAIN PLAN,    TKPROF, STATSPACK, SQL TRACE  Worked extensively in Performance Tuning at various levels including instance tuning, Query tuning, Database performance tuning. Statspack and tuning of initialization parameters    ? Advanced knowledge and experience with Designing Database, tuning Database, Database Security    Expert Oracle DBA knowledge with a good understanding of application performance analysis and tuning expertise and Automatic Storage Management (Oracle ASM) Authorized to work in the US for any employer Work Experience Oracle Database Administrator Binary Techs Inc - Minneapolis, MN December 2018 to June 2019 Provided Oracle database administration services for 31 branches and large volume of active users. Devised and formulated data management policy for the company; was responsible for the integrity of all maintained data. Enhanced database security, implemented recovery procedures, handled performance tuning and conducted regular system backups. Ensured that technical and functional designs meet business requirements. Key Responsibilities:    Ensured and tested ERP based software Insurance Business Management System (IBMS) storage strategies and large data security plan for company's operational Oracle 11g database, delivering solution    that guaranteed recovery performance and high availability  ? Responsible for performing production support activities for data warehouse and transactional  servers running Sybase database management software.  ? Performing replication using Sybase replication agent that captures transactions in oracle primary database  and then transfers the transactions to replication server.  ? Provide instance level performance monitoring and tuning for Event Waits, Sessions, Physical and Logical I/O  and Memory Usage.  ? Creating Database users and granting appropriate privilege, Privileges to Users, troubleshooting utilities,  stripping of the database, Database Sizing.  ? Managed customer issues in Oracle RDBMS installation, configuration, administration and troubleshooting  ? Cloned schemas, objects and data on new server using exports from 10g database and imported in 11g  ? Utilized expertise of database switchovers to switch database many times during mission critical projects  to avoid downtime and during database patching to avoid database interruptions and outage.  ? Managing oracle wallet OWM to keep TDE master encryption keys and certificates and installing, configuring  and administrating oracle Audit Vault including audit vault server, audit vault collection agent and collector    Worked on Oracle security Mechanism to enterprises databases including Oracle VPD, advanced security TDE to encrypt critical customer data with column and Tablespace encryption.    ? Provided oversight, mentoring and leadership to less experienced staff  ? Day to day maintenance included patching, cloning, and administration of concurrent manage process,  Users, Forms, Reports and performance issues.  ? Set up configured and maintained Oracle Data guard (primary and standby database) to ensure disaster  recovery, high availability and data protection.  ? Contributed to company's 10% revenue growth in 2017 by standardizing content from disparate databases,    enabling sales and support staff to quickly respond to customer requests Oracle Database Administrator Crystal Insurance Company Limited - Dhaka, BD August 2016 to July 2018 Administered support procedures and strategies for database systems, networks, operating systems and applications development; provided technical expertise and direction in support of system infrastructure and process improvements; diagnosed and resolved complex system problem Key Responsibilities:  ? Assisted developers in defining application requirements, coding, and testing of different software ecosystems ? Installed and configured Oracle 9i, 10g, 11g databases for database developers  ? ?nvolved in gathering Report Development Specifications for creating reports.  ? Generated multiple Enterprise reports using SSRS from SQL Server Database (OLTP) and SQL Server Analysis  Services Database (OLAP) and included various reporting features such as Group by, Drilldowns, Drill  through, sub-reports etc.  ? Modified existing databases and database management systems or directed programmers and analyzed to make changes  ? Researched and applied best practices for the design and administration of MySQL databases  ? Created and maintained standard database policies, operating procedures, and overall documentation  ? Developed and implemented database backup and disaster recovery strategies  ? Eliminated outdated records by sending the records to be scanned  ? Identified the associated Store Procedures and parameters used for the reports.  ? Implementing Derived column, Condition split, Multicast, Merge transformations to clean the data and implementing the business logic.  ? Created custom database reporting tools by coding stored procedures, triggers, and queries with PL/SQL  ? Performance Tuning of the database (Memory Tuning, I/O Tuning)  ? Created database link between two databases to access the table data from one local database to remote database using distributed database feature.  ? 24x7 remote support and on call rotation ICT Support Engineer Fareast Life Insurance Company Limited - Dhaka, BD June 2014 to July 2016 Collaborated with senior developers to fulfill various software requirements and develop software products for the organization. Assisted in the preparation of key reports and programs for solving problems through the use of various reporting processes and tools. Diagnosed and troubleshoot software and hardware problems and helped clients install applications and programs, configured operating systems and used remote desktop connections for immediate support  Key Responsibility:  ? Collaborated with a large team to develop IT infrastructure for over 300 branches all over Bangladesh to maintain an online database software  ? Working closely with Data Architects, Infrastructure Architect, developers to ensure database stability and  ? performance optimization  ? Set up and manage database security by creating new users, roles, profiles, and provide required user privileges  ? in development, test, training and production environments.  ? Daily monitoring and troubleshooting of streams issues  ? Assisted network group with part-time LAN administration duties which included configuring file servers, maintaining backups, and monitoring network for congestion and bad links  ? Configured Mikrotik router for VPN connection and Installed LAN system for managing an integrated software across multiple users in different locations    ADDITIONAL  ? Fluent in Bengali, Hindi  ? Do not require work authorization sponsorship Education Bachelor's Additional Information TECHNICAL SKILLS    ? TOOLS & UTILITIES: Installation, configuration and update of Oracle 11g using OUI, DBCA, DBUA,  ? Monitoring and performance tuning using OEM Console, Toad, SQL Developer, Data pump, Oracle Imp/Exp, Statspack/AWR, ADRCI, ADDM, DRA, Dbms_monitor.  Database migration using Exp/Imp/Datapump, and SQL Loader    ? LANGUAGES: SQL, PL/SQL, HTML, CSS, C++, Visual Basic  ? OPERATING SYSTEMS: Win XP/7/8/10/Server 2003/Server 2008/2012  ? INTERNET: FTP, Telnet, and E-mail, Maxton, Netscape & Net Conferencing  ? SOFTWARE: MS Office 2007/2010, Adobe Photoshop, Adobe Illustrator.  ? Hardware & Networking: Computer assembling and troubleshooting, experienced in handling LAN, VPN and WAN, Mikrotik Router Configuration  ? DATABASE: Oracle 6i, 9i, 10g, 11g, 12c
Database_Administrator
Jr. Database Administrator Jr. Database Administrator Thousand Oaks, CA Seeking a position to sharpen my technical skills working with data Authorized to work in the US for any employer Work Experience Jr. Database Administrator US Data Corporation - Westlake Village, CA October 2017 to June 2019 • Wrote SQL scripts and extracted the data requested that are accurately targeted, segmented, cleansed, and formatted  • Administered data hygiene processes on 6 million email records monthly and worked with vendors to ensure data quality and completeness  • Identified and archived more than 10 million outdated or unsubscribed records from production database  • Orchestrated database installs and upgrades providing operational stability, setup of user access, sizing and creation of database structures, backup and recovery.  • Migrated over 100 million US consumer email and postal records from MySQL to PostgreSQL resulting yearly saving in thousands of dollars  • Learned and created scripts to automate tasks matching, deleting millions of records using python 3.6 GCS (Ground Control Station) platform sub-lead Northrop Grumman Collaboration Research Project - Pomona, CA September 2015 to May 2017 • Designed pseudocodes and implemented for Geo Fencing function in the GCS  • Created requirement and pseudocode for Mission Planner feature for GCS  • Gained leadership skills by mentoring new members to the team  • Q&A tested and added documentation to existing codes  • Collaborated with developers from different platforms to set up new requirements  • Learned to use Git for version control Education Bachelor's in Computer Science California State Polytechnic University-Pomona - Pomona, CA September 2013 to June 2017 Skills Java (3 years), SQL (3 years), Python, (1 year), DBA, Sql Dba, MYSQL Links https://www.linkedin.com/in/kang2020/ https://github.com/slothxd
Database_Administrator
SQL Server DBA/Developer SQL Server DBA/Developer SQL Server DBA/Developer - Electric Power Group Database Administration and Management  • Have solid professional knowledge and experience on Installation and Configuration, Monitoring and Health Check,  Reporting, and Maintenance with troubleshooting capabilities  • Have Strong working experience as a Database Administrator in MS SQL Server (2008R2/20082016/2014/2012/2016)  in Prod, Dev and Test (Clustered, Stand Alone, and VM Servers) Environments  • Extensive work experience in TempDB configuration, shrinking, compression, and database optimization  • Extensive work experience in applying latest Service Packs and Security patches in Dev, test and Prod environment  • Good experience in configuring Database mail and automation of administrative tasks such as Maintenance plans, Jobs,  and Alerts using SQL Server Agent  • Implemented Linked Servers within SQL Server environment  • Have work experience on Database Partition, Distributed Database Management System  • Performed Database Refresh on Developing and Testing environment from Production  Performance Tuning and Database Health  • Experience in the areas of Monitoring Server and database health check, databases Performance tuning (Disks space  Utilization, troubleshooting, optimizing and tuning, block and deadlock issues, index fragmentation, slow running query  using native tools (Profiler, Execution Plan, Database Tuning Advisor)  • Experience in using third party tool Solar wind  • Monitor SQL Temp DB, Server Error Log, DB Usage space  • Have solid experience with Optimization and Managing Index by creating, modifying (Clustered/Non-Clustered),  rebuilding index, Constraints (Unique/Check/Default), Views, Developed Different Maintenance Plans for database  monitoring  • Have Strong work experience on DMVs, DMFs, DBCC, system stored procedure  Security and Encryption  • Experienced in implementing security on different levels like Server, database, managing users, granting/revoking access,  data masking, Transparent Data Encryption (TDE) /Decryption , auditing, and monitoring to comply with Microsoft and  industry best practices  • Managed Server, Database, Object, Role, and Schema Level Permission for individual and group service accounts  • Experience in implementing securing data when travelling with the help of SSL, IPsec  High Availability and Disaster Recovery  • Hands on experience in implementing, configuring, monitoring, and administering 'Always On' on SQL Server  2012/2014/2016  • Configured WSFC Clustering in VMware Environment  • Installed, Configured and Maintained Database Mirroring with the witness Server using automatic Fail-Over in SQL  Server. Configured database snapshot for reporting and load balancing purpose  • Configured Log Shipping as Standby database from Production database for Reporting purposes  • Configure and Maintain Transactional, Snapshot and Merge Replication  • Strong knowledge and experience in capacity planning and implementing disaster recovery solutions- database Backup,  Restore, Point-in-Time Recovery in accordance with RTO, RPO, SLA guidelines.  Reporting  • Great working knowledge and experience in installing, configuring and managing SSRS  • Developing, deploying and managing reports using SSRS and Report Builder 3.0  • Reports like daily, weekly, monthly, quarterly and Ad-Hoc Reports, Sub Reports, Group/Multi Group Drill-down, drill  through Report, display all the rows in single page reports, Block Group Reports with Subtotal and Grand total,  Parameterized Reports using SSRS  Installation  • Installed, Configured, Managed and applied Service pack/Security Patches to SQL Server 2016, 2014 2012, 2008R2 in  development, test and production environment  ETL Tools  • Installed, Configured, and administered SQL Server Integration Services (SSIS)  • Skilled in ETL Operations, Batch Process, Export & Import data from Excel File, Flat file, CSV file to/from SQL Server  Database using DTS, BIDS, SSDT  • Developed, Converted, Deployed SSIS Packages using Visual Studio to SSDB Catalog in development, testing,  production environment.  • Scheduling jobs, alerts and notifications on SSIS package after deploying in SSDB Catalog  Database Migration  • Experienced in upgrading SQL Server 2008 R2 instances to SQL Server 2012/2014/2016 and documented  • Experienced in migrating SQL Server 2012 instances to SQL Server 2014  • Migrated Database from Oracle 10gR2/11g, MySQL 5.5.1 to SQL Server 2012/2014 and documented  • Export & Import data from My-SQL and Access databases to SQL Server  • Migrated Azure SQL Server to on premises SQL Server Work Experience SQL Server DBA/Developer Electric Power Group - Los Angeles, CA August 2018 to Present Installed, configured and managed MS SQL 2016, 2014, 2012 and 2008R2 servers on Production, Testing/Staging and  Development Environments  • Involved in creating Schemas, Logins, Tables, Clustered and Non-Clustered Indexes, Views and Stored Procedures and troubleshooting problems by using SQL server profiler  • Configured and Maintained Always On Availability Group using SQL Server 2016/2012 with Synchronous automatic- failover mode  • Configured, managed and monitored database mirroring with automatic Failover and database snapshot  • Implemented Transactional and Snapshot Replication between Servers, troubleshot and monitor Publishers,  Distributors, and Subscribers  • Configured, Monitored and troubleshot Log Shipping as Standby database for Reporting / Replication (Transactional,  Merge)  • Advanced SQL Server Maintenance through custom SQL scripts (Index Management and maintenance, Statistics  Update, Consistency checks, Maintenances Cleanup)  • Plan, Schedule and optimizing the Backup strategies which include ( Database and Log Backup, Restoration, Backup  Strategies, Scheduling Backups. Backing up system databases and restoring them when necessary)  • Conducting the root cause analysis of application availability and narrow down to issues related to coding practices,  database bottlenecks, or network latency  • Fine Tune and improve Database Performance using SQL Server Profiler, Execution Plan, DMV, DBCC, indexes,  Activity Monitor  • Proactively monitored the production/development servers in the SQL Server farm by checking the daily reports generated by the SolarWinds SAM (Server and application monitor) monitoring tool  • Extensively used SSIS transformations such as Lookup, Derived column, Data conversion, Aggregate, Conditional split, and Execute SQL task etc  • Developed Different Maintenance Plans such as backups, index management, fragmentation, cleaning history, deleting  old files Web Analyst OraMetrix - Dallas, TX October 2017 to May 2018 • Digitally promoted company's website through Google Adwords campaign which increased customer base by 30%  • Developed automation scripts in Google Adwords to extract campaign data in Excel and generate statistical reports  • Utilized SSIS for extracting data from multiple sources to load it into a central repository with some transformations  • Analyzed KPI's and trends on Piwik tool that helped in increasing market visibility and designed dashboard on Tableau PowerBI Developer/Data Analyst Spectrum - Denver, CO May 2017 to August 2017 • Imported Sales data from SQL Server Express into PowerBI and managed relationships between facts and dimension tables  • Built effective Sales Report/dashboards using visualizations such as Bar Chart, Line Chart, Donut Chart, Map, Tree Chart,  Table and Matrix Visuals, Slicers, Gauge for goal setting etc.  • Utilized Advanced DAX functions to calculate Rolling Average of Sales per week and Running Total of customer base over time  • Finally pushed the report on Cloud (PowerBI Service) and created app for easy access of the report to clients SQL Database Administrator/Developer Infosys - Pune, Maharashtra June 2014 to June 2016 Installed, Configured and maintain SQL Server 2008 R2, 2012, 2016 (Always On/Standalone and VM) in Dev/Test/Prod  environment  • Performed database/infrastructure physical design, database upgrades & applied software patches to databases as per  application/client requirements  • Data Modeling, developing E-R Diagram using ERWin and SQL Server Data Diagram  • Upgraded/Migrated SQL Server 2005/2008R2 to SQL Server 2012 and Transferred Logins using SSIS package, Data and Log files, backup files, and Jobs for side-by-side Upgrade/Migrate  • Migrated MySql database to SQL Server database using SSMA  • Configured, Monitored and troubleshot Log Shipping as Standby database for Reporting / Replication (Transactional,  Merge)  • Securing SQL Servers and Databases, manage users, Data encryption, granting/ revoking access  • Data Encryption and Decryption for data security in Database & Column level, securing travelling data by applying  SSL Certificate  • Developed, tested & implemented a robust database backup and recovery strategy with client assistance  • Managed Backup/Restore, Point-in-Time Recovery including backup verification, security  • Set up, configured, created and deployed reports from BIDS/SSRS. Provided access to SSRS reports  • Developed, deployed, and managed Reports like ad hoc, parameterized, grouped, drill down and sub report in SSRS  using multiple sources  • Have used SharePoint servers to deploy script in Prod/test/dev environments  • Experienced in using DBCC commands to manage database consistency and repair as needed  • Used DMVs and DMFs to monitor the health of a server instance, diagnose problems, and performance tune  • Developed SSIS packages to perform various ETL operations from/to various sources and destinations using SSDT,  SSIS, Import/Export Wizard for SQL Server 2008R2/2012  • Extensively used SSIS transformations such as Lookup, Derived column, Data conversion, Aggregate, Conditional split, and Execute SQL task etc  • Used T-SQL, Stored-Procedures, Triggers, Cursor, Function, Views, Indexes  • Implement and manage Database Backup and Disaster Recovery procedure  • Executed Change management scripts on weekly basis  • Developed Different Maintenance Plans such as backups, index management, fragmentation management, cleaning  history, deleting old files  Environment: SQL Server 2005, 2008R2, 2012, IIS 7.5 Windows Server, 2003R2, 2008R2, Java, ETL and AD (Active  Directory), My SQL, Service-Now, JIRA, VM Server, Redgate, SharePoint, SSMA Education M.S. in Information Technology and Management The University of Texas at Dallas - Dallas, TX May 2018 Skills MS SQL SERVER (2 years), SQL (2 years), SQL SERVER (2 years), DATABASE (2 years), MAINTENANCE (2 years), DBA, Sql Dba, MYSQL, ETL Links http://www.linkedin.com/in/harpreet-singh-arora Additional Information Operating Systems (OS)  • Knowledgeable on 64/32 bit SQL Servers and Windows Server Systems  • Good knowledge and working experience in Operating Systems (O/S) - Windows Server 2008 R2, Windows Server 2012  R2 including Active Directory Domain Services  • Installed, Configured, and Managed VMware  Backup/Recovery  • Performed different daily routine backup jobs by using maintenance plan  • Verified backup and solved problem as needed  • Performed tail log backup for point in time recovery based on the disaster recovery  • Restored Database from backup file Server to production  • Performed backup and restore using third party tool Redgate  Database Design and Data Modelling  • Having excellent experience in SQL Server and Database Architecture  • Have wide knowledge and experience in Database Design, Developing, Managing, Normalization, Denormalization,  Adding Constrains, Checking data Integrity  • Expertise in need assessment, logical/physical database design, reverse/forward engineering using third party tool Erwin  and native tools  T-SQL and Programming  • Proficient in writing T-SQL batches and developing Indexes, Stored Procedures, Triggers, SQL joins, Views, Cursors,  variables, sub-queries  • Have Basic knowledge on LINUX
Database_Administrator
Account Executive Account Executive Account Executive Tustin, CA Work Experience Account Executive Regents Capital Corporation - Costa Mesa, CA April 2017 to October 2018 - Consulted c-level executives of companies with $50M to $1B in annual revenues on their capex projects  - Analyzed financial statements to determine the feasibility of approving the client and the costs of funding them  - Created win-win scenarios by listening to clients about the values they prioritized (i.e. speed of service, term  length, collateral coverage, out of pocket costs, monthly budgets, etc.) and tailoring a solution that met those  goals while maximizing gross margin to Regents  - Managed clients' capex projects and coordinated with their vendors to timely ensure that high value assets  being funded were delivered, payments to vendors were distributed, and the assets were properly secured  - Called 100 prospects daily to find new business while following up with existing clients and managing projects  - Team won 2017 Q4 & 2018 Q2 sales competition due to volume of calls, applications, approvals, and fundings Account Executive Balboa Capital July 2016 to April 2017 Database Administrator Forebrain Technologies - Corona del Mar, CA March 2016 to July 2016 - Managed a client's contract with their largest client, a Fortune 500 company, by maintaining, updating, and refining their shipping and production databases  - Updated the databases weekly to ensure new and recurring customers received their ordered goods timely  - Resolved escalation files for clients that received errors in their initial orders within an hour turnaround time  - Meticulously recorded flow of information to provide automation structure for software development Accounting & Finance Manager Team Playbooks - Costa Mesa, CA July 2015 to July 2016 Costa Mesa, CA  - Earned Mr. Talk Time of the 4th Quarter for 2016 for spending the most amount of time with clients  - Recruited students from the University of Southern California and California State University of Long Beach  Accounting & Finance Manager July 2015 - July 2016  Team Playbooks, Corona Del Mar, CA  - Managed all purchasing of inventory and supplies and accounting functions for the business  - Processed journal entries, online transfers, bank reconciliations and financial reports using QuickBooks Online  - Created a database of relevant statistics on high school sports leagues to analyze target demographics  - Created a 5 year financial model of the company's projected growth with easy to use toggles such as cost per  player, market penetration, and delayed implementation of certain sports segments  - Provided product demonstrations at Glazier Coaching Clinics and signed up 216 attendees over 2 weekends  - Promoted company products on radio and maintained social media platforms to promote company messages  - Communicated new marketing initiatives to sales team members and provided technical support Education Bachelor's in Business Administration University of Southern California - Los Angeles, CA August 2010 to May 2015 Bachelor of Science in Business Administration in Finance Marshall School of Business Skills QUICKBOOKS (1 year), EXCEL, OUTLOOK, Account Management, CRM, Data Entry, Salesforce, Sales, MS Office, Cold Calling Additional Information SOFTWARE PROFICIENCY  ? Excel - Advanced, 3 years ? SalesForce - Advanced, 2 years  ? T Value - Advanced, 2 years ? Outreach - Advanced, 1 year  ? Outlook - Advanced, 3 years ? Quickbooks - Intermediate, 1 year
Database_Administrator
Project Manager Project Manager Project Manager - NYC Department of Transporation Brooklyn, NY Work Experience Project Manager NYC Department of Transporation - Long Island, NY February 2016 to Present • Design new traffic signals and prepare Cad drawings.  • Review projects plan, cost estimates, schedules, work orders, and projected deadlines.  • Participate in the monthly meetings and resolve problems arise on constructions and designs issue.  • Prepare projects progress report monthly and weekly as requested.  • Coordinate and review completed work assignments of team members.  • Conduct field surveys to obtain existing roadway geometry, signal timing, and regulatory signage information used in the baseline traffic analyses of planning projects.  • Receive complaints from NYPD, citizens, or community board members and conduct field investigation, then prepare work orders to fix issues.  • Communicate and coordinate project activities with the DOT project managers, agencies, and contractors. Vice President Development Office, Database Administrator New York, NY February 2013 to July 2013 • Updated college alumni databases.  • Generated crystal reports and exporting excel spreadsheets to BLACKBAUD software  • Attended meetings Education Bachelor of Engineering in Computer Engineering The City College of New York January 2013 High School Diploma Holy Family Jesuit School June 2004 Skills AUTOCAD, EXCEL, MICROSOFT OFFICE, OUTLOOK, POWERPOINT Additional Information Technical Skills: AutoCAD, Microsoft Office (Outlook, Word, Excel and PowerPoint, work under all weather conditions, Have good knowledge of field work.  Core Qualities: Responsible, creative, self-motivated, team player, interpersonal communication, fast learner, customer service, work ethic.
Project_manager Database_Administrator
Database Administrator Database Administrator Database Administrator Minneapolis, MN Work Experience Database Administrator St. Cloud Technical Community College - Saint Cloud, MN August 2017 to Present Provide database administration, performance tuning support to increase stability.  • Assist in the monitoring and review of the performance and quality of service provided by the infrastructure.  • Design, develop, maintain and execute SSMS packages for database automation and cross network connectivity  • Provide technical guidance to SCTCC Faculty Staff and Students  • Reviews database design and integration of systems, providing backup recovery and recommendation regarding enhancements and/ or improvements  • Design, enforce and manage the policies and procedures  • Participate in development of major data recovery scenarios  • Actively communicate with other team members throughout the entire development, design, and implementation phase. Internet Services and Support Technician City of Brooklyn Park, Recreation Center - Brooklyn Park, MN June 2015 to August 2017 • Provide support to faculty and being the first point of contact for error reporting.  • Provide technical help desk support to faculty and minimize technical issues across the facility.  • Create / Update an Index of popular issues faculty face regularly allowing staff to troubleshoot the more prominent technical issues before contacting IT to help.  ? This creates an opportunity for staff to become more knowledgeable with their system and get back to work faster. Education A.A.S in Computer Programming St. Cloud Technical Community College March 2018 Skills Oracle, Postgresql, Sql, C++, Html
Database_Administrator
Junior SQL Server Database Administrator Junior SQL Server Database Administrator Junior SQL Server Database Administrator - Ericsson Dr Pittsburgh, PA Authorized to work in the US for any employer Work Experience Junior SQL Server Database Administrator Ericsson Dr - Warrendale, PA May 2018 to Present • Provide detailed monitoring of jobs, databases, and servers for SQL Server. Use Windows Server 2008-2016, SQL Server Management Studio 2005-2017, and SQL Server Configuration Manager 2005-2017  • Use a variety of VPN software to connect remotely to software  • Respond to issues, communicate problems and solutions to both technical and non-technical personnel, client-side and internally   • Provide support to large enterprise-level clients such as the NFL and Progressive Insurance using vendor-specific documentation as well as internal processes   • Respond to issues in a timely manner, as determined by a contractual Service Level Agreement  • Make recommendations to improve client environment and optimize performance to adhere to best practices  • Able to regularly demonstrate my interpersonal skills by continually working with senior members and using their feedback to improve and refine  • Responsible for creating and maintaining internal technical documentation   • Responsible for time-tracking all work done, independently or under the direction of senior team members   • Analyze server reports to perform root cause analysis  • Use critical thinking to determine when to escalate an issue Claims Service Representative Government Employees Insurance Company - Getzville, NY February 2017 to May 2018 • Responsible for adjusting a customer’s claim, as well as filing a new claim for customers who have been in a car accident  • Able to efficiently navigate proprietary software while addressing a caller’s needs    • Explain and present technical insurance information to customers from a very wide variety of backgrounds, such that they accurately understand the service they are being provided.   • Regularly receive feedback from recorded and graded calls including adapting own behavior according to new procedures laid out by Claims Home Office    • Use excellent verbal communication and customer service skills Ground Operations JetBlue Airways - Buffalo, NY October 2014 to July 2017 • Adhere to a strict yet dynamic schedule of inbound and outbound flights, requiring organizational modifications on the fly  • Assess and accommodate constantly-changing weather conditions as a team with consideration to time and schedule constraints  • Implement training techniques to maintain high safety standards and efficiency in potentially dangerous weather conditions  • Held to an exceptionally high standard of customer service due to company’s 12-year J.D. Power Award Streak Local Contractor - Computer Technician Contractor Geeks on Site October 2016 to February 2017 Responsible for fixing a client’s operating system and network, provide backup services, installation of software and hardware, and provide advice as needed Education Computer Science Edinboro University of Pennsylvania August 2012 to September 2013 Certifications/Licenses A+ Certified February 2018 to February 2021 Identifying and maintaining hardware components and performing basic troubleshooting, installing, configuring, and maintaining desktop and mobile devices Google-Sponsored Udacity Android Nanodegree June 2016 to Present • Primarily self-driven project-based course   • Built an app that uses Spotify’s web API to incorporate music in a user’s app experience  • Utilized fundamental knowledge of the Software Development Life Cycle (SDLC) to deliver on time  • Taught myself information required to build the projects outlined, by drawing on resources such as stackoverflow, the official android documentation, and collaboration with others in the course who may be in different geological locations, time zones, and possible language barriers Additional Information Soft Skills  • Self-motivated - Recognize and adapt to changing technologies, quickly access and implement resources to expand present knowledge, and acquire new skills  • Self-sufficient - Keep track of goals and continuously evaluate progress of such, in pursuit of learning and working independently  • Communication -   Learn and work with collaborative teams, ensuring to maintain and build professional relationships  Hard Skills  • Software Experience  - Microsoft Windows Server 2008-2016 including Active Directory Domain Services, Microsoft SQL Server 2005-2017, ServiceNow ticketing and reporting system. VPN software including Cisco AnyConnect, Citrix Receiver, Forticlient, Juniper, PulseSecure, and Microsoft VPN. Familiarity with Websphere and Dynatrace.  • Database Experience - Microsoft SQL Server 2005-2017, and monitoring software such as Zabbix, Solarwinds, and Big Brother  • Development Experience - Android and Java development  • Operational Experience - SQL tuning and responding to failovers in various client environments and subsequent reconfiguration
Database_Administrator
Database Administrator Database Administrator Database Administrator - Suitland Dental Center Washington, DC Work Experience Database Administrator Suitland Dental Center - Suitland, MD May 2017 to Present Produce daily and monthly reports on all activities.  • Coordinate movement of equipment including transportation and delivery.  • Keep group knowledge up to date concerning software.  • Develop and mentor team members.  • Coordinate temporary projects that can vary in scope as well as a fluctuating temporary work force.  • Update databases for tracking purposes. Cashier/Customer Service Burger King - Fort Washington, MD March 2016 to May 2017 Communicated clearly with customers in a professional, friendly, and efficient manner.  • Clearly transcribed customers' orders and collected and facilitated payments from customers Sales Representative Cutco - Crofton, MD June 2016 to February 2017 Visited 30 to 40 local business daily and gave an average of 8-10 presentations  • Enhanced interpersonal communication, time-management skills, and confidence  • Developed skills on managing a territory, prospecting, building rapport, and closing the sale  • Worked with renewal accounts to handle concerns and find ways of improving advertisements when necessary Education Bachelor of Science in Communication Management & Design Trinity Washington University - Washington, DC Skills DREAMWEAVER (Less than 1 year), EXCEL (Less than 1 year), FLASH (Less than 1 year), INDESIGN (Less than 1 year), MICROSOFT OFFICE (Less than 1 year) Additional Information COMPUTER SKILLS  Proficient in Microsoft Office (Word, Excel and PowerPoint)  Curriculum included courses in Photoshop, Dreamweaver, iMovie, Flash, Xhtmi, and InDesign
Database_Administrator
IS Project Management Intern IS Project Management Intern IS Project Management Intern - Hyland Software Inc Bridgeville, PA Work Experience IS Project Management Intern Hyland Software Inc - Westlake, OH May 2019 to Present Assisted in the implementation of Atlassian Suite products across the company  Lead and organized daily meetings  Communicated with Stakeholders  Participating in Discovery Sessions, Field Mapping, and Data Migration Database Administrator Intern Maniet Financial Services Network - Pittsburgh, PA May 2018 to August 2018 Updated the company's database using Microsoft Access  Monitored and fixed technical problems that prevented employees from performing  their everyday work  Developed custom queries and reports  Entered client and financial data into the database Warehouse Laborer Achieva - Bridgeville, PA March 2016 to January 2018 Worked alongside individuals with mental/physical disabilities to create wooden pallets  Gained a perspective on what it is like to have co-workers who are disabled Education Bachelor of Science in Management Infomration Systems University of Dayton 2016 to 2020 Skills SQL, JIRA, JAVA, PYTHON, EXCEL
Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - Tata Consultancy Services Limited Hartford, CT Work Experience Oracle Database Administrator Tata Consultancy Services Limited September 2010 to Present Worked for The Hartford Financial Services Group as an Oracle Database Administrator. Involved in Enterprise  Upgrade Program, that migrated databases and upgraded applications to newer supported versions.  Extensively involved in consolidation of multiple databases into a single Exadata Database leveraging better  performance and easier maintainability.  Involved in Application Upgrade from Oracle Application Server to Oracle Fusion Middleware.  Skilled in design and automation, scripting and PL/SQL Development.  Deployed Quest Shareplex as a migration tool, for replication from legacy database to the new database.  Worked in top-tier survival critical applications in Hartford. Education Electronics and Communication Institute of Engineering & Management June 2006 to July 2010 Additional Information Qualifications  Bachelor of Technology in Electronics and Communication Engineering, West Bengal University of Technology (WBUT)    Skill Set  Oracle Database 9i, 10g, 11g  PL/SQL Development  Unix, Linux and Windows  Scripting  Oracle Exadata,  Quest Shareplex  Oracle Fusion Middleware  MS Word, Excel, PowerPoint, Outlook, Project Plan  Excellent Communication Skills  Very Good Team Player
Database_Administrator
SITE COORDINATOR SITE COORDINATOR COORDINATOR Portland, OR Highly organized detail oriented Coordinator highly experience and increasing responsibilities.Experience in supervising a clerical staff in working with various departments for a successful joint outcome of events and initiatives and in producing and analyzing reports for budget and regulatory compliance. Authorized to work in the US for any employer Work Experience SITE COORDINATOR ALLSTATE August 2018 to June 2019 Coordinated all aspects and planning for workshops, programs and/or events: organize equipment & room scheduling, facilitator scheduling, material production and shipping, on-site delivery support, training/event session logistics, classroom setup and management, roster management and travel, and hotel & catering logistics management. Assisted with I9 forms, NEO, prepare interview packets; scan and file recruitment documents. Updated, FM Systems floor plan- conduct floor audits, general technical support for meeting rooms, capture employee feedback, issues, and suggestions for improvement, always demonstrating sensitivity to internal employee needs/concerns, assist with moves per direction of facility manager, monitor use of spaces. Corresponding with site manager and facility manager on project statuses. Handling, additional projects also implementing and produced communications using a variety of formats and media, written and verbal communication and presentation. Always promoting and ensuring a culturally and diverse work environment. Established administrative duties such as preparing a variety of agency documents, reports and responses, program operations, budget and finance. Communicated, daily with internal HR, managers, supervisors directors and external vendors. EMPLOYEE RESOURCE STRATEGIES (ERS) COORDINATOR ALLSTATE May 2018 to August 2018 ON ASSIGNMENT  (LANCESOFT)  Coordinated, onboarding and ID badging, Updating weekly FM System up to date for tracking occupancy. Demonstrated daily high level of customer service skills and sensitivity to internal customer needs/concerns. Resolved and escalating work issues for customers. Managed reports, memos, and composed other information relevant to the team and facility manager. Captured employees' feedback, issues, and suggestions for improvement. Preformed project planning, project tracking, task scheduling, budget tracking, data gathering and analysis, analytical findings reporting, file management. Demonstrated experience with customer and vendor relationship management affecting positive stakeholder outcomes. DATA ANALYSIS AND ENTRY SPECIALIST CORNING OPTICAL COMMUNICATIONS January 2018 to April 2018 ON ASSIGNMENT- (MASTECH)  Accurately, entered data into the appropriate systems before, during and after the project process. Assisted, Project Managers with customer billing process this included, generation of Summary of Charges (SOC.) Assisted, BDAs and/or PMs with projects related data entry into SharePoint, Excel, Bid Master or other database programs. Compiled, review, and arrange project related information from PM. Also, reviewed database for accuracy and corrected as necessary. ITEM DATABASE ADMINISTRATOR BELK, INC September 2017 to January 2018 Managed Item Data In the organization's item master database. Worked with Replenishment & Merchants for new vendor set up and maintenance. Researched, emails, letters and other forms of communication from BSS merchants, vendors, store merchants and other Belk areas relative to item master data and set up. Investigated and performed all merchandising updates to product information for date synchronization and resolved day to day item issues in the areas of Merchandising, Logistics, Finance and other areas that consume item master data. SR, RECEPTIONIST & SWITCHBOARD.MS OPS-RICOH December 2016 to May 2017 Scheduled / reserved meeting rooms. Answered and transfers calls within the United States. Participated enthusiastically in company and community service events. Performed light administrative duties. Performed PC support and administrative duties as needed. Acts as a model for company Vision, Values, and Mission. Managed, timely updates of the following: company phone and speed dial lists, brag board and company calendar. Updated, the automated messaging center daily. Assisted administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.). OPERATIONS DESK ANALYST MARKET AMERICA August 2015 to July 2016 Ensured daily proper staffing based on anticipated call volume and adjusts accordingly to ensure proper coverage. Managed and approved employee schedules to forecast and ensure proper staffing coverage daily. Generating, daily and weekly productivity reports affecting call volume and distributes reports to leaders. Analyzed, daily and weekly reports data to recommend improvements in the call center. Monitor incoming call volume to track the proper placement of calls and representatives needed for phone coverage. Reported all technical problems to appropriate departments for resolution. Scheduled and assigning employees; following up on work results. Coordinated, lunches and breaks daily. Monitor daily sick, tardy, absence and PTO daily. Ran daily reports for leaders in various departments. Education BA in Business Management University of Phoenix 2010 to 2013 Associates in Business Guilford Tech Community College 2007 to 2009 Skills Microsoft Office3 (10+ years), SAP (5 years), Sharepoint (5 years), As400 (10+ years), 10-Key (10+ years), WPM 55 (10+ years), Management (5 years), Project Management (10+ years), Administrative Skills (10+ years), Team Building (10+ years), Budget Management (10+ years), Problem Solving (10+ years), Ability to thrive in a fast-paced environment. (10+ years), Strong analytical skills and ability to work independently (10+ years), Ability to prioritize, meet deadlines, and manage projects (10+ years), Strategic Planning (10+ years)
Database_Administrator
Teacher Teacher Essex Junction, VT Authorized to work in the US for any employer Work Experience Teacher Ej's Kids Klub - Essex Junction, VT May 2018 to Present I work with babies thru pre kindergarten. I am a floater and also work in the kitchen serving all snacks and lunch, including cleaning, dishes and laundry. Housekeeper Pillsbury Manor South - South Burlington, VT March 2018 to Present My jobs were cleaning rooms, including bathrooms, dusting, vacuuming, cleaning kitchens as well as common areas and common bathrooms. Paraprofessional Missisquoi Valley Union High School - Swanton, VT August 2017 to Present I am working as a paraprofessional for the middle school. I work with children that have special needs and also assist teachers in the classroom. Supervisor Camp Johnson Exchange - Colchester, VT September 2016 to Present I work on a military base, serving all military personnel. I open and close the store, cash out and make deposits. On a daily basis, stocking, running the register and receive orders are the main duties. Office Assistant Cse, inc - Williston, VT September 2015 to January 2016 Responsibilities  General office duties. Answered phones, input data to update new information, payroll, types quotes for new jobs.    Skills Used  Computer skills, excel, word. Shipping and Receiving Assistant Kelly services/windows and doors by Brownell - Williston, VT May 2015 to July 2015 Responsibilities  Ensure accurate records of purchases and daily checks on all deliveries coming in and going out. Attention to detail is a must in this position.    Skills Used  Computer skills, excel, word and data entry in peach tree. Cad Operator/ Database administrator Ch2MHill - Essex Junction, VT 2014 to December 2014 Responsibilities  I worked on IBM's building drawings and input information into their Database.    Accomplishments  I have met many people and learned more about Engineering and their processes.    Skills Used  AutoCad, Excel, Word and the Database systems Evening Manager Mac's Market - Essex, VT February 2014 to September 2014 Responsibilities  I was the evening Manager overseeing all employees. I dealt with cash drawrs and nightly deposits and was a big part of customer services during my entire shift.    Accomplishments  I enjoyed the customers, and my employees.     Skills Used  I used computer skills as well as customer skills deals with both happy and Upset customers on a daily basis. Machine Operator Green Mountain Coffe - Essex Junction, VT April 2013 to December 2013 Responsibilities  I ran a machine that boxed the k-cups and sent them. This was a very fast paced environment.    Accomplishments  I was a very important part of this job because it had to be perfect in every way, there was no room for mistakes    Skills Used  I used computer skills and mostly my strength and body to do the job in the best and most efficient wat possible. Education Some college Skills Front Desk, Houskeeping, Special Education, Teacher Assistant, Child Care, Organizational Skills, Teaching, CPR
Database_Administrator
Oracle DBA Oracle DBA Oracle DBA - Tata Consultancy Services Bangalore Bangalore  +919916591153  anuanusha173@gmail.com    An accomplished Database Administrator with 2 years and 6 months of experience as an ORACLE APPS DBA with experience in administrating and troubleshooting Oracle Apps Instances, seeking a challenging position in a progressive organization. Work Experience Oracle DBA Tata Consultancy Services January 2018 to Present An accomplished Database Administrator with 2 years and 6 months of experience as an Oracle DBA with experience in administrating and troubleshooting Oracle Database Instances, seeking a challenging position in a progressive organization. Database Administrator ITIS October 2016 to Present Tata Consultancy Services    Presently working as an Oracle Database Administrator with experience mentioned below:    DBA Responsibilities:  ? Providing 24*7 supports in a team of 10 DBAs.  ? Supporting more than 80+ databases.  ? Proactive monitoring for 80+ databases (Production, Testing) through alert management tool.  ? Release support for all production database.  ? Performed Upgrade of Oracle Database from 10.2.0.5 to 11.2.0.3.  ? Primary and standby database sync monitoring and troubleshooting.  ? Refreshing test environment from production based on the request.  ? Export and import of schema, tables from production to non-production and vice versa.  ? Raising Oracle SR for critical errors in database and fixing the bugs.  ? Standby database configuration for existing primary database.  ? Database user and application user management and roles and responsibility assignment.  ? Monitoring space, wait events, locks and long operations running on the database and troubleshooting.  ? Weekly backup monitoring and support based on client request.  ? Applying PSU patch based on the request.  ? Scheduling and monitoring the cronjobs.  ? Database level parameter changes and implementation based on the recommendation.  ? Monitoring dataguard and troubleshooting. Assistant System Engineer Tata Consultancy Services Works as an Oracle Database Administrator. Education Board of Secondary Education April 1995 S.S.L.C. Pre-University Board 1994 Bachelor of Engineering in ECE Visvesvaraya Technological University Skills Oracle Database, Oracle Dba, DBA, Sql Database, Database Administration, SQL, UNIX Additional Information Skills    Languages/Technology: UNIX, SQL, PL/SQL  Operating System: Windows, Linux x86-64  Oracle Database: Oracle 12c, 11g, 10g  Tools: Putty, SDplus, Rational ClearQuest, Outlook, Excel
Database_Administrator Systems_Administrator
Software Engineer Intern Software Engineer Intern PROFESSIONAL SUMMARY Carolina, PR Skilled and dedicated Computer Engineer recent graduate with a passion for scripting/coding and developing with over 5 years of experience programming in a variety of languages. An active participant in Capture The Flag events and penetration testing/ethical hacking activities. Very enthusiastic about learning as much as one can about anything and everything. Desiring to become a valuable asset in your organization. Authorized to work in the US for any employer Work Experience Software Engineer Intern Cardinal Health Inc May 2018 to Present • Optimize software to ease batch jobs by implementing a series of scripts.  • Extract, Transform, and Load (ETL) data on a daily basis and developing.  • Perform Data Analytics in the form of reports for many of the EMEA countries' databases using advanced MySQL queries and relational database knowledge.  • Code and test software in high-level languages such as PowerShell, Perl, and Python.  • Responsible for providing daily progress reports in an Agile Environment.  • Analyze and apply, programming languages and scripting to new or existing processes, and programs.  • Develop applications with Python and CSS3 with proper security and testing methods, following the application development life cycle and successfully meeting goals such as implement tools to make the user’s database analytics easier and performing changes according to business requirements. Full Stack Web Developer Intern Vaquería Tres Monjitas Inc February 2018 to May 2018 • Designed and executed testing procedures following the Software Development Life Cycle (SLDC) in order to design a database for a web-based form.  • Designed and programmed a sales web form that improves data entry of the employees on the route and assures a full purchase delivery with a low percentage of data loss using PHP, HTML5, CSS3, JavaScript, JSON, and MySQL. Project Manager and Database Administrator Teofus S.A February 2015 to March 2018 • In charge of updates and changes for the future better wealth of the company.  • Responsible for monitoring the team’s activity during offline hours to assure   the security of the server’s and our users’ privacy.  • Responsible for incrementing sales by an estimate of 50%.  • In charge of planning, designing, testing, implementing, and maintaining projects.  • Troubleshoot servers and offered technical support to the users.  • Was delegated a leadership role for a team of up to 15 members from different countries,   to teach and endorse their leadership and integrity as well as customer satisfaction skills. Education Bachelor of Computer Engineering in Computer Engineering Polytechnic University - Hato Rey, PR August 2013 to February 2019 Skills DATABASE (4 years), PERL (3 years), PYTHON (5 years), Cyber Security (5 years), LINUX (3 years), Powershell (2 years), C++ (2 years), Java (1 year), PHP (Less than 1 year), HTML 5 (Less than 1 year), MySQL (2 years), SQL (Less than 1 year), CSS3 (Less than 1 year), Kali Linux (2 years), Windows (7 years), Mac OS X (4 years) Groups National Cybersecurity Student Association Present Additional Information • Comfortable identifying live machines and scanning ports with Nmap and Hping3.  • Technical experience Configuring Windows Firewalls.  • Good computer networking concepts, protocols, and network security methodologies.  • Experience analyzing traffic with Snort and Wireshark.  • Experience in reviewing code for vulnerabilities in Python and Perl.  • Basic working experience with virtualization and cloud computing software providers, VMware and VirtualBox.  • Basic understanding of C, and PHP programming.  • Good understanding of C++, Ruby, Java.  • Experience with XAMPP open source cross-platform web server solution stack package.  • Experience with Hyper-V creating a client, server, users and user’s authorization and computer access points.  • Experience in Tortoise SVN and Git version control software.  • Working experience with HeidiSQL and MySQL Workbench database interfaces.  • Working knowledge of Windows, Mac, and Linux (Kali Linux) operating systems.  • Working knowledge in Python, PowerShell, Perl, MySQL.  • Fully Bilingual (Spanish and English).  • Demonstrated experience working with confidential and proprietary information.  • Attention to Detail.  • Performed as a team leader in a variety of projects and organizations.  • Analytical and Logical thinking.  • Proficient in Microsoft Word, Excel, PowerPoint, and Office 365 tools like Planner and Flow.  • Excellent communication skills – written and oral.
Software_Developer Web_Developer Database_Administrator Project_manager
Associate Professional Database Engineer - Operations Team, Boeing Associate Professional Database Engineer - Operations Team, Boeing Guaynabo, PR Fully bilingual (Spanish and English) computer engineer with experience on C++ and Java programming, Oracle Database, Microsoft SharePoint, and ServiceNow; knowledge of SQL, Team Foundation Server, Veritas NetBackup, MATLAB, HTML, CSS, JavaScript, shell scripting, C#, Python, and VBA. Experience working with Windows, Linux, AIX, and Mac OS X. Work Experience Associate Professional Database Engineer - Operations Team, Boeing DXC Technology - Isabela, PR, US May 2019 to Present Work with onsite and offshore teams to ensure access and data availability for customers on No Magic Cameo Enterprise Architecture installations running Teamwork Cloud repositories alongside Cassandra databases. Associate Professional Database Engineer - Latin America Tech Concierge, P&G DXC Technology - Isabela, PR October 2018 to April 2019 • Provide client support and technical issue resolution via email and the ServiceNow ticketing platform.  • Open access request tickets in the ServiceNow ticketing system when requests are made or trouble issues are  sent in by customers and provide any necessary follow up. Professional Systems Administrator - United Technologies Corporation DXC Technology - Isabela, PR January 2018 to October 2018 • Provide technical support to customers connecting to UNIX (RHEL and AIX) servers from various business units.  • Respond to alerts for servers, diagnosing and correcting the issues that create them.  • Perform tasks such as installs, patches, upgrades, and maintenance, as required by the situation. Associate Professional Database Engineer - United Technologies Aerospace Systems DXC Technology - Isabela, PR February 2017 to January 2018 • Supported and maintained databases for UTAS customers using Oracle Database 11c and 12c technologies.  • Prepared monthly performance metrics and backup reports with data compiled from the servers. Associate Professional Programmer Analyst - United Technologies Aerospace Systems DXC Technology - Isabela, PR May 2016 to February 2017 Tasked with providing support to UTAS customers with Microsoft SharePoint sites, correcting account permissions  and fixing issues within their sites. Education Bachelor of Science in Computer Engineering in ABET Certified Universidad del Turabo - Gurabo, PR, US June 2017 Skills Netbackup, MYSQL, DBA, Linux, Sql Dba, Oracle Database
Database_Administrator Systems_Administrator
Talent Acquisition Associate Talent Acquisition Associate Talent Acquisition Associate - Alliantgroup Houston, TX Self-motivated Talent Acquisition Specialist seeking an opportunity to develop and further improve my skills to source and recruit top talent while utilizing expertise already acquired throughout my work experience. Work Experience Talent Acquisition Associate Alliantgroup - Houston, TX January 2018 to Present • Sources and tracks candidates from over 50 schools across the country - with focus on STEM - including screening 100's of candidates using behavioral and practical application interview methods  • Manages and develops relationships with universities, including staff/faculty and student organizations  • Manages relationship building with students to provide a top-tier candidate experience.  • Attend and register for career events at universities to promote employment with the firm (events include career fairs and on-campus informational sessions)  • Lead in-office recruiting events in an effort to achieve seasonal hiring goals  • Responsible for the execution of full life-cycle campus recruiting  • Manages campus hire interview process including: screening resumes, coordinating candidate interviews, conducting calibration sessions, managing offer approval process, and rejecting candidates  • Plan and performs post-offer retention strategies; retained over 80% new hires in 2018  • Perform and develop tracking system updates and metrics reports  • Conducts ATS (Taleo) training  • Discuss and strategize new techniques, methods, and external resources in weekly meetings with Talent Acquisition Manager and key stakeholders  • Responsible for new hire process including paperwork, orientation, and mentor parings  • Developed and cultivated working relationships across multiple levels of the organization Lead daily project discussions Energy Modeler - Houston, TX August 2016 to December 2017 Houston, TX  Alliantgroup August 2016 - December 2017    • Executed energy performance analyses utilizing provided field notes and specifications in eQuest energy modeling software  • Reviewed client-provided documentation with project team to ensure the client's scope of work was adequate for energy performance analysis  • Lead daily project discussions with team in order to hit deadlines  • Converted drawings and photographs into 3-D models of existing buildings using CAD Database Administrator KnackTek - Atlanta, GA February 2016 to July 2016 • Installed and configured SQL Server 2000/2005/2008/2012/2014 technology, service packs and hot fixes.  • Capacity planning, performance tuning, disaster recovery, and troubleshooting  • Implemented best Temp DB architecture and Design for Indexes and Transactional Log Architecture to meet the ACID properties for optimal performance and minimize data loss. Education Bachelor of Science in Broadcast Journalism in Broadcast Journalism Troy University - Troy, AL May 2014 Skills Taleo, Talent Acquisition, Interview, Human Resource
Database_Administrator
Network Administrator Network Administrator Network Administrator - Brush Industries Sunbury, PA Authorized to work in the US for any employer Work Experience Network Administrator Brush Industries - Sunbury, PA June 2018 to Present * Evaluate network needs for creation of annual IT Capital Plan.  * Research and implement technology infrastructure to better support employee needs.  * Delegate network permissions and maintain working server network.  * Create and maintain Disaster Recovery Protocols for mission critical data.  * Migrated Databases within an SQL Server  * Created Virtual servers, setup network functions and added CAL's to authenticate server OS. Technology Technician Lewisburg Area School District - Lewisburg, PA July 2016 to June 2018 * Responsible for the completion of technology tickets, as well as, maintaining technology district wide.  * Installed 90+ Epson Brightlink projectors, as well as, 90+ WAPs, and 30+ Samsung televisions.  * Ran Cat5e and Cat6 cables from patch panels and switches to desired location.  * Created 18page document of instructions for the installation of Brightlink projectors for the other members of our technology department.  * Inventoried the High Schools technology equipment for submission to the PA department of Education.  * Responsible for out of warranty and user damaged laptop and iPad repairs district wide.  * Troubleshot issues with new systems at the High School after move and created issues document for electricians to easily find and fix each issue. Database Statistician Selinsgrove Track and Field - Selinsgrove, PA April 2016 to April 2018 * Responsible for receiving judges decision of field events and recording them into a track and field date base  * Recorded and scored the decisions of the judges, printed judge reports, and transferred the decisions to the main database. Intern Selinsgrove Area School District - Selinsgrove, PA January 2016 to May 2016 * Repaired laptops with both hardware and software issue such as replacement of batteries, screens and track pads and updated and upgrade the Operating Systems in Dell Laptops.  * Created my own working desktop from parts of different broken Dell Optiplex 990 Desktops.  * Helped any teacher and staff member in need of assistance with technology issues and completed the tasks in a timely manor.  * Mapped Wifi dips throughout the high school to find out which wireless access points were faulty.  * Traveled district wide to accomplish various tech tasks with printers, projectors and laptop where needed. Education Associates Degree in Network Administration and security in Network Administration and security McCann School of Business & Technology - Sunbury, PA April 2016 Skills Databases (1 year), Disaster recovery (1 year), Ms sql server (1 year), Sql (1 year), Sql server (1 year)
Network_Administrator
Digital Media Specialist Digital Media Specialist Mayville, ND Hi, my name is KayCee. I love working with people and being creative. Continuously seeking to inspire people is my lifetime goal! I took the last year to travel and explore! I'm currently seeking to continue my passion in marketing/advertising. Authorized to work in the US for any employer Work Experience Digital Media Specialist Helix Wine & Bites - Grand Forks, ND January 2017 to January 2018 • I served as a digital media specialist for Helix Wine & Bites of Grand Forks, ND. I helped the owner create a social media plan to increase customer count/retention, set up social media accounts, and introduced new media strategies that proved beneficial for return on investment. The main focus of the owner was to increase return on investment and we did so by creating in-house events and using social media to increase traffic.  Office Administrator/ Database Management U.S. Bank - Fargo, ND May 2017 to December 2017 -Performed various secretarial tasks for the department  -Verified/audited database entries & customer accounts  -Audited/maintained CRM database  -Developed data-specific excel spreadsheets  -Routinely used worldship & processed digital and paper information Media Specialist Downtown Development Association Foundation - Grand Forks, ND January 2017 to June 2017 - Developed an integrated event marketing campaign for the 2017 Downtown Street Fair     • In 2017 I worked on a 6-month campaign for the Grand Forks Downtown Development Association Foundation. The goal for the campaign was to specifically target college students to increase their attendance. In order to to engage the target market and secure the success of the campaign I developed a promotional video and created media content for Facebook, Instagram, Snapchat, Twitter. The materials I helped develop were used in conjunction with traditional media sources the Foundation Utilized and were strategically placed to garner the highest reach based off of survey research we had gathered from of our target audience. The Campaign proved successful and increased the attendance and knowledge of the street fair.  Office Assistant UND Department of Psychology - Grand Forks, ND September 2016 to May 2017 -Performed various secretarial tasks for faculty, professors & administration  -Put together documents for the associate professor for review  -Developed documents/PowerPoints for lectures & classroom use  -Organized department information for routine audits by the state  -Created posters/adverts for department events Sales Associate/Guest Management Theodore Roosevelt Medora Foundation - Medora, ND May 2016 to August 2016 -Sold tickets to the Medora Musical and various other entertainment opportunities  -Assisted with event set up (Weddings, Conferences, Musical, Dinners)  -Organized guests vacation packages and ensured that they got the most   out of their stay in Medora  -Audited/maintained CRM database  - Facilitated information flow between departments to ensure guest satisfaction Donor Relations Representative UND Alumni Association Foundation - Grand Forks, ND September 2015 to May 2016 -Raised financial support for the University of North Dakota  -Built/maintained relationships with donors & alumni  -Managed CRM database & utilized it to increase donations  -Took part in 3rd party fundraisers to generate goodwill & donations for good causes Internship/Course Credit- Marketing Treat Play Love - Grand Forks, ND September 2015 to January 2016 -Audited the pet store’s current business model and developed a marketing plan that would increase customer retention, and return on investment Sales Associate/Guest Management Theodore Roosevelt Medora Foundation - Medora, ND May 2015 to August 2015 -Sold tickets to the Medora Musical and various other entertainment opportunities  -Helped the Foundation bring in its highest ticket sales record in season 2015  -Assisted with event set up (Weddings, Conferences, Musical, Dinners)  -Organized guests vacation packages and ensured that they got the most   out of their stay in Medora  -Audited/maintained CRM database  - Facilitated information flow between departments to ensure guest satisfaction Circulations/Office Assistant Thormodsgard Law Library - Grand Forks, ND September 2013 to May 2014 -Assisted students in finding reference materials   -Gained comprehensive knowledge of library management system  -Kept up-to-date with Law School events to ensure students were updated  -Recorded library assets lent and returned in computer system  -Routinely used scanners, printers, fax machines, and computers  -Balanced cash drawer to ensure accurate accounting Education Bachelor's in Marketing University of North Dakota - Grand Forks, ND May 2017 Skills Sales (3 years), Event Planning (1 year), Data Entry, Customer Service, Social Media Marketing, SEO, Google Analytics, MS Office, Marketing Strategy, Graphic Design, Digital Marketing, Wordpress, Indesign, Video Editing, Hootsuite, Advertising Certifications/Licenses Facebook Blueprint Driver's License
Database_Administrator
COO and Director of Content Development COO and Director of Content Development COO and Director of Content Development - Code.I/O State College, PA Work Experience COO and Director of Content Development Code.I/O August 2017 to Present • Penn State based club working towards advancements of coding and algorithmic concepts amongst high school students.  • Led a team responsible for development of module content used in training and facilitations of interactive sessions.  • Demonstrated strong communication and leadership skills within the team during events. Web Developer and Database administrator CanvasPath January 2019 to May 2019 • Designed a course management website to help students and faculty to manage the assignments, grades and the schedules for courses.  • Developed a system for the registrar to keep track of more than 54 courses and their respective faculty and students.  • Created a database that included details and records of college faculty and students with more than 1000 records.  • Created and Managed the database using software like MySQL and XAMPP.  • Developed the front-end of the website using HTML and the back- end and database using PHP and JavaScript. Team Leader Nitanny Marshals August 2018 to December 2018 • Responsible for managing the team responsible for improving the efficiency of the graduation ceremonies at the Penn State University.  • Created a simulation models for the ceremonies before and after the suggested changes.  • Used software like Simio and Microsoft Excel for most of the Project.    CODING LANGUAGES KNOWN  • C/C++ • Java • PHP • Python • SQL • HTML Summer Analyst Intern GTPL Hathaway Ltd - Ahmedabad, Gujarat June 2018 to August 2018 India  • Assisted in technical implementation of GTPL's prime project which included installation of the GPON (gigabit passive optical network) and FTTX  (fiber to the X) technology for broadband services.  • Researched and analyzed the GPON (Fiber Technology) which resulted in the reduction of prices by about 46% and increase in speeds to up to a 100  Mbps.  • Researched the Information Technology aspects of the fiber optic service of GPON.  • Collaborated with technical consultants in auditing the organization resource planning for implementing GPON.  • Interacted with multiple vendors for outsourcing compliance of information security regulated by the DOT (Department of Telecom). Program Developer Poker Game August 2017 to December 2017 • Developed a C based software that lets multiple users play poker against each other using the pass and play concept.  • Used Linked Lists to manage the deck of cards and the user's cards. Used classes, vectors and functions to implement the rest of the algorithms. Software Developer What'sPoppin LLC August 2016 to December 2017 State College, PA  • Co-Developed the iOS app for the startup that managed user-accounts, events and occasions around the campus in a team of 2.  • Designed the front-end part of the app and also helped manage the database in a secure way for the website. Web Developer and Intern World in Conversation August 2016 to December 2017 State College, PA  • Remodeled the database management system to increase graphical operations and comply with information security controls.  • Assisted technical team in a machine-learning project to develop a speech to text engine using sequence-to-sequence model.  • Administered daily updates on the website and transformed it into the mobile friendly experience. Flight Scheduler, Program Developer January 2017 to May 2017 Developed a Java based application to manage flight bookings performing functions such as reservation, cancellation, and wait-listing using  database management.  • Used MySQL for the creation and management of the Database.  • Created GUI using java APIs such as the Abstract Window Toolkit (AWT). Program Developer Chess Game August 2015 to December 2016 • Developed a C++ based software that lets the user play chess against a computer.  • Implemented the algorithm using concepts like classes, 2-D arrays and multiple nested loops.  LEADERSHIP & INVOLVEMENT Education Bachelor of Science in Computer Science The Pennsylvania State University - University Park, PA August 2019 Skills C++, SOFTWARE DEVELOPMENT, ARTIFICIAL INTELLIGENCE, DATA STRUCTURE, MACHINE LEARNING Additional Information SKILLS  • Proficient in Software Development using SDLC Frameworks like Agile and Waterfall.  • Effective Verbal and Written Communication Skills.  • Well-informed and knowledgeable in trending topics such as Artificial Intelligence, Machine Learning, Bigdata, and Cloud Services.  • Proficient Analytical and Problem-Solving skills.  • In-depth knowledge of C++ Development with data structure design and implementation.
Database_Administrator Web_Developer Software_Developer
Team Leader- Outside Sales Team Leader- Outside Sales Columbus, OH I am a bilingual, enthusiastic, and goal oriented team leader that finds passion in making a positive impact in other’s lives. My wide array of skills attained through my diverse experiences in sales, marketing, management, and business provide me with the ability to make a meaningful impact in your organization by developing your business opportunity. Authorized to work in the US for any employer Work Experience Team Leader- Outside Sales Trig. Inc - Columbus, OH May 2019 to Present •  Contributed with a team to the most successful sales campaign in the nation for the Fortune 500 client NRG    • Learned management skills by participating in a Management Training Program and building a team that worked under my supervision    •  Earned a promotion in the 3rd  week of work by becoming a top performer at the office – 25 sales in a week, generating $12,000 in revenue for our client Athletic Marketing Assistant The University of Findlay - Findlay, OH August 2018 to May 2019 • Assisted in the preparation and execution of official athletic events at The University of Findlay    •  Worked with a team in the video production of events and shows of The University of Findlay television channel Marketing Consultant Tennis Aid - Barcelona August 2018 to March 2019 • Created a marketing plan to penetrate the American market in 2019    • Developed a new website (http://box2113.temp.domains/~tennisai/) to enhance the online presence of the organization Internship Assistant Director of Tennis Cliff Drysdale Management - Montgomery, TX May 2018 to August 2018 • Contributed to the organization and staffing of social events for 100+ members of the tennis club    • Assisted in the implementation of managerial and operational activities    • Demonstrated leadership abilities by training and managing less experienced coaching staff Internship Database Administrator City Twig - Newport Beach, CA July 2016 to September 2016 • Participated with a team in the creation and maintenance of the largest business databases in the country, encompassing over 24 million businesses    •  Collaborated with business owners in order to obtain the information needed to accomplish the company's goals of expanding database growth and productivity Juice Barista Ojuko Juice Company - Costa Mesa, CA August 2015 to December 2015 • Major Project: Desert Days Music festival : Marketed and commercialized the beverages with a team of 10 throughout the festival, raising more than 4,000 dollars of revenue for the company during the weekend.    • Helped in the creation and development of the recipes of 13 unique organic beverages. Cooked and served specialty salads and healthy dishes to club members.    • Ensured client loyalty by serving and advising in a warm and enthusiastic manner. Tennis Professional Tennis Brothers Marbella Club - Malaga, ES February 2014 to August 2015 • Participated in the tennis enhancement of high performance junior tennis players by leading tennis practices and offering advice in the tactical-mental ambit of the game.    • Reduced club's customer turnover of the club by maintaining healthy relationships with parents both on and off the court.    • Coordinated tournament trips with players and offered on court coaching. Education Bachelor of Science in Marketing University of Findlay - Findlay, OH 2019 Business Management Southern Utah University - Cedar City, UT January 2017 to May 2017 Certificate in Leadership Orange Coast College - Costa Mesa, CA 2015 Skills Microsof Office, Team Leader, Communication Skills, Spanish, Leadersip Skills, Sales, Cold Calling, Account Management, Data Entry, MS Office, Google Analytics, Languages, Google Adwords, Market Research, Web Design, Powerpoint, SEO Certifications/Licenses Google Analytics Present Google Adwords Consumer Neuroscience & Neuromarketing Copenhagen Business School Present Content Marketing Certification - Hubspot Present Leadership Studies - Orange Coast College Present Groups University of Findlay Tennis Team August 2017 to Present Orange Coast College Tennis Team August 2015 to December 2016 Children's Mentoring Conncection February 2018 to Present Intercurtural Learning Project February 2018 to Present Southern Utah University Varsity Tennis January 2017 to May 2017
Database_Administrator
Lead Database Administrator Lead Database Administrator Lead Database Administrator - Pitney Bowes Danbury, CT • Over 9 Years of Information Technology Experience with Oracle 9i/10g/11g/12c Databases  • 24/7 Production Support and performance tuning of production instances in Oracle 9i/10g/11g/12c on  • AIX, Sun Solaris, Linux, UNIX and Windows platforms.  • Experienced in Oracle Disaster Recovery and High Availability Solutions (RAC & Data Guard) Golden gate and Exadata Machine  • Experience as Oracle Core DBA, specialized in 24/7 support on OLTP Production, Development and implementations on Oracle 9i / 10g / 11g and 12 c databases on various platforms.  • Performed rescue/recovery operation on Exadata compute node using IOLM.  • Upgraded OL5 to OL6 and compute node and upgrade Storage cell and leaf switches  • Implemented advance compression LOB objects with partitions  • Experienced with Data guard broker and observer.  • Experience in converting Non-RAC to RAC database  • Experience in refreshing SAP databases from production to non-prod databases.  • Experience in creating and managing databases with ASM.  • Experience in upgrading and migrating databases from non-ASM to ASM.  • Strong experience as an Oracle Applications DBA worked in multiple platforms like Linux, AIX, HP-UX and SUN Solaris and flavors of UNIX.  • Strong experience in supporting and managing PROD, DEV, TEST, SIT & UAT instances and Oracle Applications environments of varied complexity.  • OEM 11g & 12c Installation and configuration  • Backup/recovery methods using RMAN/user-managed.  • Export/Import and DataPump.  • Oracle Golden Gate installation and configuration.  • Experience in Installation, Configuration, Maintenance, Administration, Node addition and Troubleshooting Oracle Real Application Cluster (RAC).  • Experience in Configuration, Maintenance, and Administration & Troubleshooting Oracle Data guard.  • Oracle Database migration from windows to Linux.  • Experience in Implementation, upgrades, Production support, Acquisition and De-commission databases.  • Complete knowledge of the oracle tables and database objects  • RAC, Data Guard setup and Configuration Expertise  • Installing, Configuration and Maintenance of OEM and Grid  • Experience in setting up and troubleshooting on Oracle Golden Gate Replication.  • Involved in troubleshooting and fine-tuning of databases for its performance and concurrency.  • Strong experience in preparing DBA related documentation.  • Experience in working with 12c Databases like installations, migrations and RAC 12c Installations  • Scheduling/Monitoring of jobs/processes/logs files and running processes on priority.  Experience in ITIL process Work Experience Lead Database Administrator Pitney Bowes - Danbury, CT April 2015 to Present Pitney Bowes Inc. is an American manufacturer of software and hardware and a provider of services  related to documents, packaging, mailing, and shipping. Based in Stamford, Connecticut, the company  has approximately 16,100 employees worldwide. It is one of 87 existing firms that have been members of the S&P 500 since its creation in 1957.    Technical Activities:  • Configured 65 database from initial setup for Impact 2017 project. It includes SAP, OLFM and Warehouse databases.  • Upgraded 83 database from 11.2.0.4 to 12.0.1.2 and applied latest patch.  • Supported for two major go live (Canada and US). It is 2 year project. Migrate all legacy application with databases to latest versions.  • Upgraded 9i, 10g databases to 12c.  • Maintaining latest database patches on all databases with multiple versions.  • Handled all DBAs related request on time without issues.  • Provided regular supported for 10G RAC and 11g RAC systems and applied patches.  • Maintaining X3-2 exadata databases server with 2 node RAC.  • Configured multiple primary and standby databases.  • Recovered multiple production databases based on database lost.  • Involved ERT and ORT call and provided extra ordinary support which reduced the outage durations.  • Working and Managing 5 different projects within Pitney Bowes team (COD, Exadata, Border Free, Impact, and BAU). Each project has multiple databases and applications.  • Carried all weekly, monthly Task on time.  • Completed worked for performance tuning activates alone for 6 months at time of CANADA to US go live.  • Involved all type of performance related issues and fixed on time.  • Implemented Resource Manager on Exadata server.  • Configured Active database guard and moved the backups from Primary database to standby database.  • Upgrade and Migrated 320 database targets from 10G OEM to 12c OEM.  • Performed capacity planning for new databases.  • Analyzed database growth and requested for storage requirement for future date.  • Prepared multiple technical document and shared with offshore team to implement the scheduled task  • Implemented DR drill and Enterprise recovery scenarios.  • Created scripts to monitor the databases status and tablespaces usage for all servers and send a single email.  • Involved for all technical discussion and provided the suggestion for future implementations.  • Prepared implemented document for all the changes in production database.  • Supporting for OLFM database. I have involved for Oracle leasing database setup from initial plan to end setup and support.  • Implemented advance compression for LOB segments on Exadata servers.  Management Role:  • Responsible overall Onsite/offshore deliverables.  • Work closely with Customer on managing day to day issues for Pitney Bowes Databases and Design.  • Co-ordinated handshake between onsite and offshore.  • Handled daily call and weekly with team.  • Handled weekly and monthly deliverable calls with Clients.  • Handle all escalations & provide timely solutions & documented the same.  • Administration aspects which include Proactive issue identification and troubleshooting, helping customer to arrive optimum design solutions for Database.  • Observe trends of utilization and Provide proactive performance improvement Suggestions and capacity management plan, sustain databases with latest product updates and security updates.  • Make sure agreed SLAs for all Tickets/Incidents & Problems.  • Ensure entire Database team adhere to Pitney Bowes Change Management Policies & Procedures to carry out any change in Production Environment.  • Ensure regular connect with Off-shore Team and help them deliver the stated services.  • Interviewed multiple DBAs based on required. Education MCA Bharathiar University Skills AIX (Less than 1 year), databases. (2 years), Import/export (Less than 1 year), Linux (Less than 1 year), Oracle (2 years) Additional Information Operating Systems: Servers: Red Hat Enterprise Linux 3.0/4.0/5.0/6.0, Windows 2000/2003 server, IBM  AIX 6, 7 Sun Solaris 5.8/9/10, Linux.  Databases: Oracle 7i, 8i, Oracle 9i (9.2.0.7), Oracle 10g (10.2.0.4, 10.2.0.2). Oracle 11g (11.2.0.2), 12c  (12.1.0.2)    Tools and Utilities    • Oracle Import/export utility  • SQL * Loader  • ADDM TKPROF  • Oracle Data Pump  • SQL Tuning Adviser  • EXPLAIN PLAN  • AUTOTRACE  • RMAN  • STATSPACK and AWR,  • Oracle Enterprise manager  • TOAD
Database_Administrator
Associate, Desktop Support Services Associate, Desktop Support Services Associate, Desktop Support Services - KPMG, LLP Hanover, MD Highly motivated individual seeking to work collaboratively with an experienced IT company. Strong interpersonal, Database Administration and Cyber Security skills with the ability to work independently or as a cohesive unit. High attention to detail and ability to work in a fast paced environment.    TECHNICAL PROFICIENCY & EXPERTISE  • Operating Systems: Windows 2003, 7, 8, 8.1 and 10, RHEL 5/6, CentOS 5/6, OEL 5/6  • VMware and Hyper-V, Bomgar, TeamViewer, Citrix Systems  • Ticketing System: Zendesk, EAM, ServiceNow  • Knowledge of Microsoft Office Suite, Word, Excel and Microsoft Outlook applications  • Languages: SQL, Bash (Bourne Again Shell) RDBMS: Oracle Database 11g/12c, MySQL Authorized to work in the US for any employer Work Experience Associate, Desktop Support Services KPMG, LLP - Washington, DC June 2019 to Present Deliver high-quality second-level service of the technology environment, Fusion/ServiceNow ticket administration, asset life-cycle management from purchasing through disposal  ? Provide intermediate-level Windows operating system troubleshooting; provide intermediate level network troubleshooting  ? Participate in the implementation of national IT projects in the local environment  ? Proactively communicate with customers, from analysis through resolution, to keep them informed of status; provide follow-up upon resolution to ensure customer satisfaction  ? Apply working knowledge of internal client-specific applications to troubleshoot issue  ? Test and deliver patches, product releases, and other firm-supported upgrades and enhancements Help Desk Support Tier 1 PG County Department of Parks and Recreation - Riverdale, MD October 2018 to May 2019 Serve as the first point of contact for troubleshooting hardware/software, PC and printer problems in a 1,000+ user environment. This relates to all technology, including workstations, servers, printers, networks, and vendor specific hardware and software.  ? Provide remote customer service support assistance and remediation to internal and external customers in the areas of directories, standard Windows desktop applications, and applications developed under this Contract or predecessors.  ? Provide technical assistance to customers via telephone, email or in person.  ? Prior experience using a ticketing system to create, document, track and route tickets  ? Escalate any task or trouble ticket that is beyond the knowledge base of the Help Desk Support to the appropriate person.  ? Experience using service desk software (opening, documenting, closing, follow up on service calls).  ? Utilize Citrix Systems to access different databases for account lockouts, password resets, inputting payroll information.  ? Created and detailed trouble tickets and entered them into a database and correctly refer them to the appropriate team members.  ? Located root causes of technical errors and implemented prompt solutions  ? Leverage remote control technology (such as BOMGAR) while troubleshooting desktop and laptop problems  ? Worked with end users resolving their software and hardware issues in efficient manners  ? Maintained confidentiality and discretion when working with passworded or sensitive materials  ? Troubleshoot internet connectivity issues  ? Document service requests and enters into the helpdesk database for tracking Administrative Assistant/Tech Support Agape Life Ministries - Laurel, MD November 2016 to February 2019 Troubleshoot laptop software, hardware and network connectivity related issues  ? Maintenance and monitoring of computer networks and systems.  ? Logging and keeping records of customer sign-ins  ? Composed technical documentation for operating personal computer and applications  ? Designed and conducted online training for customers and company employees  ? Operated a variety of office equipment, including printers, copiers and personal computers as well as performing troubleshooting  ? Utilized Microsoft Office Suite applications for administrative use  ? Prepared documents, files, and folders in a neat and efficient manner  ? Maintained departmental files and records in paper format  ? Assisted in preparation of documents Oracle Database Administrator/Systems Administrator Chaveran, Inc - Bowie, MD January 2016 to March 2017 As an Oracle DBA intern at Chaveran, Inc. I was actively involved in proactive monitoring and schema object management of existing OLTP database environments, as well as using Oracle best practices for new database deployments and other System Admin duties.  ? Utilize OFA recommendations for installing, managing and upgrading the Oracle 11g/12c RDBMS on Windows and Linux platforms  ? Manage database users (creating users, define roles, space limits, resetting passwords, unlocking user logons, etc.) using CIA-triad guidelines  ? Supported requirements for managing installation, configuration and maintenance of Unix/Windows workstations and servers, including network attached storage devices in support of business processing requirements  ? Leverage best security practices for Oracle network configurations using NETCA  ? Performed software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with products  ? Responsible for patch analysis on production systems and applying patches as needed  ? Performed backup and restore functions for Oracle 11g and 12c databases using RMAN and Data Pump as needed  ? Responsible for automating routine tasks as OS level jobs scheduled via CRON or Task Scheduler  ? Responsible for patch analysis on production systems and applying patches as needed  ? Experienced in provisioning Oracle Grid Infrastructure (GI) and configuring ASM storage  ? Actively involved in all aspects of schema object management  ? Leverage in-depth understand of Oracle database architecture to solve critical issues  ? Provide advanced desktop troubleshooting skills related to operating system, printing, and virus cleanup/protection  ? Knowledgeable of Oracle RAC database concepts  ? Proficient knowledge of SQL language  ? Knowledgeable of data modeling concepts  ? Automation of weekly backups using shell scripting and RMAN.  ? Experience troubleshooting Oracle databases including SQL tuning, capacity planning, and schema design  ? Worked with systems administrator in installing, configuring, deploying and maintaining our Hyper-V and VMWare environments  ? Configured installation of Oracle 11g/12c software and NETCA Listener  ? Experience working in virtualized environments  ? Windows 10 troubleshooting experience as well as installation  ? Ability to parse through large databases to find and analyze information  ? Working knowledge of LAN, WAN, SAN networks  ? Troubleshoot problems with software, networking, and other related technologies.  ? Knowledgeable of Direct Attached Storage & Network Attached Storage Backroom Associate Sears - Columbia, MD October 2015 to July 2016 Understands website navigation and proactively leverages technology in order to facilitate the customer experience.  ? Completes minor repairs of store stock and customer merchandise.  ? Inspects returned merchandise; Determines proper disposition/handling.  ? Adheres to merchandise and inventory protection standards.  ? Complete order receipts, obtain merchandise from bins or shelves, package objects for shipping, unload and put away orders.  ? Data entry of warehouse order processing. Education Associate's Degree Covenant Theological Seminary - Creve Coeur, MO July 2018 Bachelor of Science in Information Systems University of Maryland University College - Adelphi, MD Certifications/Licenses CompTIA Security+ July 2018 to July 2021
Database_Administrator Systems_Administrator
Research Assistant Research Assistant Research Assistant Denton, TX Experienced and data driven data scientist with 3+ years of professional experience in the industry including 1+ years of Research Experience in the field of Deep Learning and Image Processing and 2+ years of Oracle Database Experience. Solid skills in databases, predictive analytics, statistical packages and data mining algorithms. Proficient in assortment of technologies including Python, Matlab, Oracle 10g, 11g, 12c, SQL, MS SQL server, JDBC, C, C++, Windows and Linux, etc Work Experience Research Assistant University of North Texas January 2018 to May 2019 Master's Thesis:  Title: Enhanced Approach for Classification of Ulcerative Colitis Severity in Colonoscopy Videos using CNN  • Develop a UCS-CNN, a fined tuned Convolutional Neural Network using transfer learning and endoscopic domain knowledge to classify UC severity of colonoscopy images.  • Preprocessing/Cleaning the colonoscopy images to remove all the Non-informative frames including higher specular reflections and non-homogeneous frames.  • Evaluate the severity of Ulcerative Colitis (UC) of a patient using the classified results.  • Computed the correlation among the predicted results and the domain expert results and improve the accuracy of the UC severity by around 15% using different feature selection and data mining algorithms.  ConvolutionalNeural Network using Keras with TensorFlow:  • Preprocessed/Cleaned the colonoscopy image dataset to remove all the Non-informative frames.  • Created a Convolutional Neural Network using Keras to classify the Ulcerative Colitis (UC) Severity of colonoscopy images.  • Computed the correlation among the predicted results and the domain expert results and plotted the results.  NIH Project:  • Deployed, Tested and configured the EM-Capture in the medical systems to run the endometric procedures.  • Deployed the EM-Central application to the Web server to provide a Web-based data interface for the procedures.  • Installed the SSL certificates into the web server to encrypt sensitive communications.  • Maintain the Systems to make sure the Endometric procedures are running properly. Oracle Database Administrator & Release Engineer Oracle - Hyderabad, Telangana June 2015 to July 2017 • Served as an Oracle DBA and Release Engineer in the completion of Oracle utility products MDM and SGG version 2.2.0.0.0 and 2.2.0.1.0.  • Provided support to developers working on SQL and performed database system management functions (e.g., software installations, version upgrades and configuration management)  • Responsible for database design, development, backups, testing, provide maintenance, coordinate with consultants and manage vendors for patches and upgrades.  • Administered the existing software deployments and managed performance analysis of all production and test environments.  • Not only provides feedback about the work, but can also coach associates around personnel issues with support of the manager. Education Masters in Computer Science in Computer Science University of North Texas August 2017 to May 2019 Bachelors in Information Technology in Information Technology Osmania University August 2011 to May 2015 Skills Bash (Less than 1 year), C (Less than 1 year), Neural (1 year), Oracle (2 years), Sql (2 years) Additional Information TECHNICAL SKILL SET  Languages: C, C++, JAVA, PHP, Python, MATLAB, SQL, PL/SQL, Bash  Databases: MYSQL, Oracle  Platform/Tools: Linux, Eclipse, ORACLE DB, Tableau  Version Control Tools: GitHub, SVN  Skills:Data Cleaning, Modeling, Predictive Analytics, Supervised Learning, Neural Networks, Machine Learning, Databases.
Database_Administrator
Software Engineering Intern Software Engineering Intern Software Engineering Intern - Hoonuit - Downtown Dallas, TX Authorized to work in the US for any employer Work Experience Software Engineering Intern Hoonuit - Downtown - Minneapolis, MN June 2019 to Present • Optimized SQL queries for data warehousing and ETL activities  • Generated reports using scripts written on JavaScript and SQL Database Administrator - Systems Engineer Tata Consultancy Services - Client - Mumbai, Maharashtra March 2016 to July 2018 • Reengineered one of the critical systems with IBM DB2, implemented upgraded business processes and increased the overall performance, reliability and functionality significantly  • Designed and administered Oracle and DB2 databases, applications and servers on Windows and Unix  • Implemented high-availability solutions and disaster-recovery solutions for Oracle and DB2 databases  • Collaborated with managers, project leads and clients to gather data for project implementations and improve business plan Project Intern Edall Systems - Bengaluru, Karnataka January 2015 to June 2015 India  • Developed quad-copter flight operations code using MATLAB  • Researched and created reports on House-keeping and Aircraft Safety and Airworthiness Education Masters in Management Information Systems The University of Texas at Dallas - Dallas, TX May 2020 Bachelors in Aerospace Engineering Indira Gandhi National Open University - Bengaluru, Karnataka August 2015 Links http://linkedin.com/in/somen-bag
Database_Administrator Systems_Administrator
Technical Support Technical Support IT Consultant with MBA Skills Washington, DC To obtain a challenging position within a dynamic corporation that utilizes strong analytical skills, object oriented programming techniques, database management skills, excellent communication and organizational skills and project management knowledge from concept to completion with deadline sensitivity. Work Experience Technical Support Allergy Services of North America - Atlanta, GA May 2017 to January 2019 * Provide incident management for issue identification, diagnosis, troubleshooting, tracking, escalation and resolution for hardware and software issues relating to laptops.  * Fulfill requests related to new set-ups, software installations, permissions, configurations, etc.  * Responsible for reimaging computers/hard drives in accordance with standards  * Assist with user identity and access management such as new user set ups and password resets  * Ensure full ownership of issues from end-to-end to reach resolution for all appropriate requests and incidents  * Responsible for projects or miscellaneous duties as requested or assigned  * Responsible for designing organizational brochures and documentation for marketing purposes  * Supported with the reconfiguration and re-design of company website IT Help Desk Technician Jubilee Christian Church HOG - Stone Mountain, GA April 2016 to January 2019 * Perform remote troubleshooting through diagnostic techniques and pertinent questions  * Responsible for responding to requests for technical assistance in person, by phone and electronically  * Determine the best solutions of software based on the issue and detailed provided by customers  * Responsible for supporting the Jubilee Leadership team during key presentations and board meetings.  * Responsible for maintaining and creating documentation for technical troubleshooting and best practices  * Ensure to provide accurate input regarding methods to increase operational efficiencies and technical product improvements  * Provide internal expert support to Senior Pastor on conference software  * Assist in multimedia production for live church services, using ATEM software for Video mixing IT Assistant Pacific Institute of Technology - Morrow, GA April 2016 to May 2017 * Responsible for providing technical support to the organization for information technology related problems  * Assisted employees with telephone, email or helpdesk ticket inquiries to resolve general IT issues and problems  * Escalated unresolved issues to the lead specialist or Manager  * Provided support and incident management and client communications for IT systems faults especially during class projects  * Assisted in setting up Prometric exams for both internal and external students Database Administrator City of Atlanta Department of Watershed Management - Atlanta, GA June 2015 to August 2015 * Installed and configured Oracle 12c Database Management System  * Performed full, differential and daily backups in Oracle 12c and MS SQL Server  * Configured a recovery path in Oracle 12c and MS SQL Server  * Ensured that ITIL standards were met and sustained  * Supported functional IT teams with database related technology issues  * Planned and performed database recovery drills Education Masters in Business Administration Morgan State University - Baltimore, MD 2020 MSc. in Information Technology Kennesaw State University - Kennesaw, GA 2015 BSc. in Electronics and Computer Engineering Lagos State University 2011 Skills Database, Sql server, Mysql, Oracle, Sql, Power bi, Html, Php, Reporting tools, Tableau, Java, Database management, Bi, Tech Support, Desktop Support Assessments Basic Computer Skills: PC — Highly Proficient June 2019 Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems. Full results: https://share.indeedassessments.com/share_assignment/wo3lm-4yxz0zmrdj Technical Support — Expert June 2019 Measures a candidate's ability to apply protocols to identify errors and solutions in order to maintain system function. Full results: https://share.indeedassessments.com/share_assignment/7i3aumgrsv5aibas Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information TECHNICAL SKILLS  PROGRAMMING: SQL, PHP, JAVA, HTML  REPORTING TOOLS: POWER BI, TABLEAU  DATABASE MANAGEMENT: SQL SERVER, MYSQL, ORACLE 12C
Database_Administrator
.NET Software Developer at Netways .NET Software Developer at Netways .NET Software Developer at Netways - www.netways.com Lebanon, OH A detail oriented and hardworking professional with remarkable analytical, logical skills and expert in performing complex operations possessing a .NET Software Developer. Excellent in developing various programs on different languages for existing software.  Proficient in maintaining the computer system and existing software.  Efficient in working at fast pace environment and excellent organizational and interpersonal organization Sponsorship required to work in the US Work Experience .NET Software Developer at Netways www.netways.com - Lebanon, OH October 2018 to Present Acquire skills and learn various platforms including Visual Studio, C#  ? Help to develop, test and deploy .Net applications across platforms within agreed time frames  ? Assist in identifying areas of modification and improvement  ? Learn and utilize established development tools, guidelines and conventions  ? Assist in maintenance of existing software systems by identifying and correcting software defects  ? Assist in investigating and developing skills in new technologies IT Technician Unlimited Technology Solutions - www.uts.com.lb - Lebanon, OH February 2018 to September 2018 A company that imports digital scales from Switzerland with a wide variety used in pharmaceutical, industrial, hazardous and retail areas. With the addition to POS solutions that meet the qualification of latest Transactional Processing Systems.  ? Installing and maintaining softwares on Mettler Toledo scales.  ? Designing and implementing customer specific requirements onto each product.    ? Analyze and maintain existing software applications    ? Discover and fix programming bugs    ? troubleshooting network and computer problems    ? creating a special environment for server connection to all pcs available in company    ? fixing electronic problems in mainboards of scales.    ? Staying up-to-date to the latest technologies that Mettler Toledo produce in the stock market.  ? Distributing Mettler Toledo products all over Lebanon and following up the payment documents with customer Database Administrator Majdalouna - Lebanon, OH January 2017 to January 2018 A company which sells construction equipment and hard tools that wanted to computerize all its products, equipment and client's information.  2017 -2018    ? Data Entry of all products and stock items available with quantity, purchase price, selling price etc  ? Creating a more detailed database where all items are divided into categories, sub-categories and suppliers.    ? Updating and manipulating the database daily.    ? Fixing all network troubleshooting problems. Education Bachelor's in Computer Science Modern University for Business and Science - Lebanon, OH October 2015 to September 2018 Skills .NET, VISUAL STUDIO, C#, CODING, JAVASCRIPT, OBJECT ORIENTED, VISUAL BASIC, DATABASE, RELATIONAL DATABASE, SQL, SHAREPOINT, JAVA, jQuery, HTML5, DETAIL ORIENTED, WCF, ASP Certifications/Licenses CCNA Introduction to Networks February 2017 to Present • Explain network technologies.   • Explain how devices access local and remote network resources.  • Describe router hardware.   • Explain how switching operates in a small to medium-sized business network.   • Design an IP addressing scheme to provide network connectivity for a small to medium- sized business network.   • Configure initial settings on a network device.   • Implement basic network connectivity between devices.   • Configure monitoring tools available for small to medium-sized business networks. CCNA Routing and Switching October 2017 to Present • Determine how a router will forward traffic based on the contents of a routing table.   • Explain how switching operates in a small to medium-sized business network.   • Use monitoring tools and network management protocols to troubleshoot data networks.   • Configure monitoring tools available for small to medium-sized business networks.   • Configure initial settings on a network device.   • Configure Ethernet switch ports.   • Implement VLANs.   • Implement static routing and RIPv2.   • Implement DHCP on a router.   • Implement network address translation (NAT).   • Implement access control lists (ACLs) to filter traffic Microsoft Certificate: Exam 70-483 Programming in C# February 2019 to Present Manage Program Flow:  • Implement multithreading and asynchronous processing  • Use the Task Parallel library, including theParallel.For method, PLINQ, Tasks;create continuation tasks; spawn threads by using ThreadPool; unblock the UI; use async and await keywords; manage data by using concurrent collections  • Manage multithreading  • Synchronize resources; implement locking; cancel a long-running task; implement thread-safe methods to handle race conditions  • Implement program flow  • Iterate across collection and array items; program decisions by using switch statements, if/then, and operators; evaluate expressions  • Create and implement events and callbacks  • Create event handlers; subscribe to and unsubscribe from events; use built-in delegate types to create events; create delegates; lambda expressions; anonymous methods  • Implement exception handling  • Handle exception types, including SQL exceptions, network exceptions, communication exceptions, network timeout exceptions; use catch statements; use base class of an exception; implement try-catchfinally blocks; throw exceptions; rethrow an exception; create custom exceptions; handle inner exceptions; handle aggregate exception    Create and Use Types  • Create types  • Create value types, including structs and enum; create reference types, generic types, constructors, static variables, methods, classes, extension methods; create optional and named parameters; create indexed properties; create overloaded and overriden methods  • Consume types  • Box or unbox to convert between value types; cast types; convert types; handle dynamic types; ensure interoperability with code that accesses COM APIs  • Enforce encapsulation  • Enforce encapsulation by using properties; enforce encapsulation by using accessors, including public, private, protected, and internal; enforce encapsulation by using explicit interface implementation  • Create and implement a class hierarchy  • Design and implement an interface; inherit from a base class; create and implement classes based on the IComparable, IEnumerable, IDisposable, and IUnknown interfaces  • Find, execute, and create types at runtime by using reflection  • Create and apply attributes; read attributes; generate code at runtime by using CodeDom and Lambda expressions; use types from the System.Reflection namespace, including Assembly, PropertyInfo, MethodInfo, Type  • Manage the object life cycle  • Manage unmanaged resources; implement IDisposable, including interaction with finalization; manage IDisposable by using the Using statement; manage finalization and garbage collection  • Manipulate strings  • Manipulate strings by using the StringBuilder, StringWriter, and StringReader classes; search strings; enumerate string methods; format strings; use string interpolation    Debug Applications and Implement Security  • Validate application input  • Validate JSON data; choose the appropriate data collection type; manage data integrity; evaluate a regular expression to validate the input format; use built-in functions to validate data type and content  • Perform symmetric and asymmetric encryption  • Choose an appropriate encryption algorithm; manage and create certificates; implement key management; implement the System.Security namespace; hash data; encrypt streams  • Manage assemblies  • Version assemblies; sign assemblies using strong names; implement side-by-side hosting; put an assembly in the global assembly cache; create a WinMD assembly  • Debug an application  • Create and manage preprocessor directives; choose an appropriate build type; manage program database files (debug symbols)  • Implement diagnostics in an application  • Implement logging and tracing; profiling applications; create and monitor performance counters; write to the event log    Implement Data Access  • Perform I/O operations  • Read and write files and streams; read and write from the network by using classes in the System.Net namespace; implement asynchronous I/O operations  • Consume data  • Retrieve data from a database; update data in a database; consume JSON and XML data; retrieve data by using web services  • Query and manipulate data and objects by using LINQ  • Query data by using operators, including projection, join, group, take, skip, aggregate; create methodbased LINQ queries; query data by using query comprehension syntax; select data by using anonymous types; force execution of a query; read, filter, create, and modify data structures by using LINQ to XML  • Serialize and deserialize data  • Serialize and deserialize data by using binary serialization, custom serialization, XML Serializer, JSON Serializer, and Data Contract Serializer  • Store data in and retrieve data from collections  • Store and retrieve data by using dictionaries, arrays, lists, sets, and queues; choose a collection type; initialize a collection; add and remove items from a collection; use typed vs. non-typed collections; implement custom collections; implement collection interfaces Additional Information TECHNICAL SKILLS    • Developing Windows Forms Applications built on the .NET platform (Visual Studio 2017) using C# and creating a relational database with the help of MS SQL (Object Oriented Coding, Clean Coding).  • Proficient in many programming languages including: C#, Visual Basic, Java, HTML5, CSS3, JavaScript.  • Developing Microservices solutions based concept.  • Developing SharePoint websites, using HTML5, CSS3, jQuery.  • Maintaining and debugging software programs including fixing bugs and updating some software functions.  • Installing and maintaining existing software for computer systems.  • Able to find solutions for customers locally and remotely.  • Back-end of Social Platforms.  • PERSONAL SKILLS  • Unmatchable communication skills in verbal and written both  • Detail oriented and strong interpersonal skills  • Good conceptual, analytical and logical skills  • Ability to work individually as well as in group environment  • Highly competitive and motivated  • Ability to work under pressure and reach my goal.
Web_Developer Software_Developer Database_Administrator
Quality Assurance Analyst Quality Assurance Analyst Quality Assurance Analyst Palo Alto, CA An Information Technology contractor with a Bachelor's degree in Computer Management and Information Systems. Professional experience working effectively in a team environment to deliver products as a Programmer Analyst. Experience working independently to manage several database servers and handle incident response as a Database Administrator. Proven knowledge in networking concepts and security practices as a Comp TIA Security+ certified professional. Recently completed a contract at Best Buy Corporate Headquarters as an Integration Strategist/Test Data Coordinator, gaining experience working in an Agile environment and exposure to test procedures. Looking to transition into a position involving software testing/analysis, or systems administration/analysis, so as to utilize my strongest skills. Ideal position would offer an opportunity to acquire new skills while honing those already possessed. Authorized to work in the US for any employer Work Experience Quality Assurance Analyst Ditech Financial LLC - Saint Paul, MN September 2017 to Present • Developed and maintained a quality control system resulting in Ditech's highest FNMA 571 Claims reimbursement rate  • Daily, Weekly and Monthly reporting of staff and financial performance material to management  • Direct collaborative management of 100 person offshore FNMA 571 claims filing team  • Communicating priories relate to work  • Perform Quality Assurance audits at processor, supervisor group, and departmental level  • Analyzes staff and financial trends to determine process improvement measures  • Reports on and assigns workflow in line with departmental strategy  • Mitigates errors and associated risk through staff training and assist with complex accounts  • Employs significant knowledge of foreclosure events, timelines, law, and investor guidelines Environment Strategist/Test Data Coordinator Accenture/Best Buy Corp Headquarters - Minneapolis, MN July 2016 to August 2017 • Contracted in support of the IPT/UAT phases of a high priority project, which focused on the design and implementation of the online and in-store sales experience for the release of a new service (Total Tech Support) soon to be offered nationally.  • Hosted meetings between various project teams in order to establish configuration requirements for new web functionalities being implemented as part of the project.  • Also responsible for coordinating the set-up of test environments as well as using both Oracle and SQL Server to perform set-up and validation of test data, while maintaining documentation of each for future reference by all components of the project team.  • Expanded upon personal experience with MS Excel while utilizing its formulas for the purpose of data validation.  • As an integral member of the Integration team, worked closely with Web Designers, System Architects, and Business Analysts to analyze project requirements.  • Used JIRA as a project management tool to track all data related efforts as well as tasks assigned personally.  • Utilized Postman and SoapUI to test web services, gaining exposure to JSON. Work was performed in an Agile Scrum environment and personal scope of responsibility encompassed representation of the Test Data Management Team at Daily Stand-ups and Scrum of Scrums.  • Other duties included representing the projects first point of contact with the Test Data Management team, and coordinating the efforts of other teams external to the project in order to ensure that all required support was available during testing.  • Successfully mapped out and documented the entire testing environment utilized by the project. Database Administrator Wells Fargo - Minneapolis, MN May 2015 to June 2016 • Responsible for the management of nine enterprise level back-end production and test servers, over a total of four separate systems with a focus on ensuring data integrity, security, and recoverability.  • Primary duties focused on using SQL Server Management Studio to establish, monitor, and repair the transactional database replication process on each system, as well as the creation and management of all SQL Server Agent jobs and stored procedures.  • Managed database access and privileges using SSMS, and OS level user privileges and group policies using Windows Server.  • Served internal customers, in the form of front end developers and administrators, helping to resolve connection issues and other data transmission problems as they occurred.  • Other responsibilities included performing security checks on all assigned servers, while documenting all findings and correcting database and OS level configurations when such changes were both necessary and permitted (STIG Compliance checks).  • Handled incident response while using Remedy for issue tacking and management.  • Gained a deeper understanding of the concepts of network security while successfully preparing for the Comp TIA Security+ certification exam required for this position.  • Knowledge gained in pursuit of this certification includes, but is not limited to: vulnerability assessment techniques, incident response procedures, and system monitoring tools and methodologies. Programmer Analyst MeElectmetal - Duluth, MN September 2014 to April 2015 • Leverage analytical and programming abilities to maintain legacy iSeries B&L ERP system by resolving user problems, making minor system modifications and developing new utilities  • Work closely with business users to understand requirements and craft solutions to meet those requirements  • Lead the most complicated analysis and development projects  • Build and deliver training material pertaining to developed solutions  • Modify existing forms and develop new forms using Formtastic or other forms designer  • Maintain and enhance the programs on Motorola hand-held devices used in our foundries  • Lead development and standardization of QlikView BI reporting solution  • Develop business knowledge and technical skills to use in a future SAP implementation  • Work with the IT Development Manager to develop standards for development and programming  • Independently establish and execute on project plans and schedules per company standards  • Log and track support calls and change requests in the designated ME Global systems, prioritize and escalate tickets as required to ensure customer satisfaction  • Communicate in a clear, professional and courteous manner in person, during telephone calls and in written correspondence  • Provide extended and off-hours support as required in problem or crisis situations; may participate in an after-hours on-call rotation  • Perform miscellaneous technical support tasks and technical project tasks as assigned by management  • Manage concurrent planned tasks around daily priorities  • Maintain the confidentiality and security of privileged company information Education Bachelor's Skills MS SQL SERVER (2 years), SQL (2 years), SQL SERVER (2 years), DATA VALIDATION (1 year), DOCUMENTATION (1 year), QA, Quality Assurance, SQA Additional Information SKILL SUMMARY:  • Experience in environment integration coordination, including gathering and documenting system requirements.  • Experience working in an Agile Scrum environment.  • Experience testing web services using Postman and SoapUI.  • Experience conducting data insertion and validation using MS SQL Server and Oracle.  • Experience using Microsoft Excel for data validation and documentation.  • Experience in database design and administration using Microsoft SQL Server Management Studio, with an emphasis on establishing, maintaining and repairing database replication.  • Experience creating and editing stored procedures using MS SQL Server.  • Experience managing individual user privileges and group policies using Windows Server.  • Experience analyzing COBOL and JCL code on mainframe.  • Proficient in Microsoft Visual Studio.  • Currently expanding on a general knowledge of HTML, JS, and CSS.  • Proficient in C# and C++ programming languages.  • Growing familiarity with Java programming language.  • Inclination toward object oriented programming languages.
Database_Administrator
Tibco Developer Tibco Developer Software and App Developer - Aplications Management Development Philadelphia, PA A developer of Computer Science, focused on programming to create succesfull applications for universities. Work Experience Tibco Developer Aplications Management Development May 2018 to Present TIRANE, ALBANIA  • Planning and designing data integration as well as analytics deployments  • Developing TIBCO(TM)-based integration and analytics code  • Testing TIBCO(TM) solutions and troubleshooting them  • Creating Java classes to add functions in Tibco Designer TIBCO ActiveMatrix BusinessWorks 5.x Integration Boot Camp Assessment 2018 to 2018 from TIBCO Education Services 2018  • Certificate of Appreciation for Sharepoint from Microsoft Albania 2013 Cobol Developer, Etl Developer, Java Developer Service Factory, partner of Corvallis S.P.A May 2016 to April 2017 Database administrator TIRANE - AL July 2014 to July 2015 ALBANIA  • Programming in Cobol language and in Java  • Database analist, quality and management for bank systems  "Find" ltd. JULY 2014- JULY 2015  Database administrator Php Developer TIRANE - AL June 2013 to June 2014 ALBANIA  • Monitor and maintain system health and security  • Create database management procedures Monitoring performance  • Taking care of security, troubleshooting, as well as backup and data recovery  "Online Now" ltd. JUNE 2013 - JUNE 2014  Php Developer  TIRANE, ALBANIA  • Development of advertisement system  • Project management  • Programing new features of the system  AFFILIATIONS, PROFESSIONAL ACTIVITIES, AND AWARDS  • Certificate of Completion for "TIBCO ActiveMatrix BusinessWorks 5.13 Administration Boot Camp" Education Master of Science in Business Informatics in Business Informatics Faculty of Natural Sciences - Tirana, AL 2012 to 2013 Bachelor of Science in Computer Science in Computer Science Faculty of Natural Sciences - Tirana, AL 2009 to 2012 Skills XML, HTML, Javascript, SQL, SQL Server
Java_Developer Software_Developer Database_Administrator
Housing Department Database Administrator Intern Housing Department Database Administrator Intern Temple University, Fox School of Business Philadelphia, PA • Beta Alpha Psi International Honor Student in the fields of finance and information systems (2019)   • Ascend Temple Chapter Candidate to participate academic and professional career – enhancing   opportunities events (2019) Work Experience Housing Department Database Administrator Intern Urban League of Philadelphia - Philadelphia, PA January 2019 to Present • Managed and maintained data entry of 1000+ intake forms for housing computer systems  • Collected and closed out 50+ customers related files every week, ensuring to meet their demands  • Interviewed and followed up with 35+ clients to conduct business housing requirements  • Pre-talked with 20+ clients and match them to appropriate counselors Marketing Analyst Intern NorthStar Career - Philadelphia, PA May 2018 to December 2018 • Gathered job openings and categorized them into 6 industries, increasing the searching time by 50%  • Created 50+ service line deck for consulting, finance, and technology companies using PowerPoint  • Designed 10+ posters to advertise different training packages, and discount and promotion plans Volunteer Tutor Confucius institute of Temple University - Philadelphia, PA September 2016 to September 2018 • Conducted 10+ hours' customized tutoring per week for students in Chinese language courses  • Guided students' Chinese pronunciation and taught them grammar and sentence structure, which improved student's grades by 25% during the first semester  • Organized 5+ activities like Calligraphy exhibition and Mid-Autumn Festival activity, serving more  than 100 participants and helping American students better understand Chinese culture Volunteer Penn Museum - Philadelphia, PA October 2016 to October 2016 Collaborated with 10 organizers in the festival for international students to check more than 700  guests' registration and ensure smooth entry to auditorium  • Communicated with 15 sponsors and explained them the cultural performance achievements that  international students have achieved    TECHNICAL & LANGUAGE  • Advanced in MS Office (Excel, PowerPoint, SharePoint, Outlook), RStudio, Tableau, SQL, and CAD  • Language: Trilingual in English, Mandarin and Cantonese    ADDITIONAL  • Interests: Running, Travelling, Chinese Cuisine, Mountain Climbing, Cimbalom Education Bachelor's in Finance & Business Analytics Temple University, Fox School of Business - Philadelphia, PA August 2016 to January 2020 Skills MYSQL, Spss, Tableau, Powerpoint, Excel, Rstudio
Database_Administrator
Database Administrator Database Administrator Database Administrator - Accruent Austin, TX Work Experience Database Administrator Accruent - Austin, TX August 2013 to Present Monitor, maintain and troubleshoot Production and non-Production environments in a 24x7 schedule, including clustered and standalone instances  • Maintain database backup, recovery and maintenance strategy  • Configuration and management of SQL Server Replication  • Capacity planning including allocation of system storage and planning for future storage requirements  • Detect and troubleshoot resource contentions with SQL Server including CPU, memory, disk space, and I/O  • Work with development to teams to review and implement changes for project deployments DBA/Application Developer Randstad - Fort Collins, CO January 2012 to August 2013 Develop, modify, and maintain applications at the local Hewlett-Packard site for internal use in languages ranging from classic ASP to C#  • Worked on every stage of an application life cycle, from requirement gathering and conceptual design to end-user support and re-scoping of existing applications  • Managing every aspect of a Database server, including creation of new databases, configuration, security, troubleshooting, development, and maintenance  • Communicating regularly with management and end-users to develop, support and refine applications Software Engineer Cerner Corporation - Kansas City, MO June 2011 to December 2011 Strategic and client support development work in C++  • Utilized CCL (SQL), Visual Studio and other debugging tools to resolve customer issues, both internally and externally  • Worked in an Agile Scrum environment Education Bachelor of Science in Computer Science Colorado State University - Fort Collins, CO May 2011 Additional Information TECHNICAL KNOWLEDGE    Database Administration  • Responsible for the installation, configuration, troubleshooting, support and maintenance of all database systems including Production, QA, and Development servers in 24x7x365 environments  • Monitoring and optimization of database performance, security, resource utilization, memory configuration, clustering, replication, Log Shipping, SSIS and SSRS administration, agent job creation and maintenance, and disk space usage  • Test and implementation of software related to the administration, monitoring and operation of SQL Server databases  • Planning and implementation of High Availability and Disaster Recovery solutions  • T-SQL code review, performance tuning and optimization, and deployment  • Installation and configuration of SQL Server    Programming  • Development tools: Eclipse IDE, JGRASP IDE, Visual Studio, JUnit, EclEmma, OpenMP, MPI, UML and ERD diagrams  • Familiar with: Linux/Unix, Windows 2003/2008, SQL Server 2005/2008 R2  • Courses include: Java Programming, C/C++ programming, Object-Oriented Development, Operating Systems and Networking, Theory of Computation, Business Database Systems, Computer Organization, System Architectures & Software, Parallel Programming, Introduction to Artificial Intelligence  • Proficient with: T-SQL, C/C++, C#, Java, Classic ASP/ASP.Net, VBScript, Javascript, Python, HTML, PHP, CSS
Database_Administrator Software_Developer
Software Developer Software Developer Software Developer Galion, OH Work Experience Software Developer Informediate Inc - Hudson, OH January 2019 to March 2019 Implemented new functionality and pages, assisted with break fixes and executed cross-browser and cross-platform testing for the company ERP system (HTML, CSS, JavaScript, jQuery, PHP, SQL) Front-End Web Developer 216 Digital Inc - Twinsburg, OH May 2018 to August 2018 Analyzed and converted Photoshop mobile, tablet and desktop client company page mockups into functional web pages;  implemented client company development sites into production via MIVA template editing; responded to and resolved client  company bugs and errors via the help desk system; performed cross-browser and cross-platform testing on client company sites;  developed a file management system that eased the management of the company's instant messenger file attachments (HTML, CSS,  JavaScript, jQuery, Vue.js, PHP, MIVA, MySQL, SQL, Photoshop, Git) Database Administrator Catalyst Life Services - Mansfield, OH October 2015 to March 2018 Responded to help desk issues in a timely manner by configuring, installing, troubleshooting and upgrading hardware and software;  maintained nine web-based intranet applications that increased staff productivity and efficiency including an online booking  calendar and a report generator; trained staff in utilizing a new electronic health record via training lectures and posted  documentation and videos; migrated and managed agency data and data screens from old database system to a new web-based  Microsoft SQL Server database application; analyzed flow and speed of data, ensured system efficiency and implemented solutions  by reviewing database objects and utilizing database profiling; satisfied business needs within electronic health record system by creating various database objects like views, functions and stored procedures or revising pages (SQL, Microsoft SQL Server 2012, SQL  Server Management Studio, SQL Server Profiler, HTML, CSS, XML, ASPX, JavaScript, jQuery, Visual Basic, PHP, MySQL) Education Associate of Applied Business in Software Development Marion Technical College 2015 Skills MYSQL, PHP, Javascript, Git
Software_Developer Web_Developer Front_End_Developer Database_Administrator